DKS Enterprises Intercom System 1812 PLUS User Manual

Owner’s Manual  
Model 1812 Plus  
Residential Telephone Intercom / Access Control System  
DoorKing, Inc.  
120 Glasgow Avenue  
Inglewood, California 90301  
U.S.A.  
Phone: 310-645-0023  
Fax: 310-641-1586  
P/N 1812-161 REV E, 1/10  
Copyright 2009 DoorKing, Inc. All rights reserved.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Use this manual with the following models only.  
1812-Plus Residential Telephone Intercom / Access Control System with circuit board 1971-010.  
DoorKing, Inc. reserves the right to make changes in the products described in this manual  
without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions  
or changes. Additionally, DoorKing, Inc. makes no representations or warranties with respect to  
this manual. This manual is copyrighted, all rights reserved. No portion of this manual may be  
copied, reproduced, translated, or reduced to any electronic medium without prior written consent  
from DoorKing, Inc.  
1812-161-E-1-10  
Page 3  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Table of Contents  
Preface  
Important Notices......................................................................................................................................................6  
General Information..................................................................................................................................................7  
Features ..................................................................................................................................................................8  
Section 1 – Installation & Wiring  
Installation Guidelines  
1.1  
1.2  
1.3  
Mount the 1812 Plus.................................................................................................................................9  
Mount the By-Pass Switch........................................................................................................................10  
Dimensions  
Surface Mount Models..............................................................................................................................11  
Flush Mount Models .................................................................................................................................12  
Wall Mount Models...................................................................................................................................13  
Telephone Line Wiring..............................................................................................................................14  
Power Wiring ............................................................................................................................................15  
Surge Suppression and Grounding ..........................................................................................................15  
Wiring Diagram – Single Unit – Telephone Mode ....................................................................................16  
Wiring – Multiple Units – Telephone Mode...............................................................................................17  
Wiring – Single Unit – Intercom Mode......................................................................................................18  
Wiring – Multiple Units – Intercom Mode..................................................................................................19  
Main Terminal Description........................................................................................................................20  
1.4  
1.5  
1.6  
1.7  
1.8  
1.9  
1.10  
1.11  
Section 2 – Programming  
Before You Start – Programming the Master Code.............................................................................................21  
Programming Guide Table.....................................................................................................................................22  
2.1  
2.2  
Programming Information  
2.1.1  
2.1.2  
Programming from the Keypad ................................................................................................23  
Programming with a Touch-Tone Telephone...........................................................................23  
System Parameter Programming  
2.2.1  
2.2.2  
2.2.3  
2.2.4  
2.2.5  
2.2.6  
2.2.7  
2.2.8  
2.2.9  
2.2.10  
2.2.11  
2.2.12  
2.2.13  
Phone / Intercom Mode............................................................................................................24  
Single or Multiple Systems.......................................................................................................24  
System Attention Number ........................................................................................................24  
Single or Double Ring ..............................................................................................................24  
Number of Rings to Residence ................................................................................................25  
Talk Time..................................................................................................................................25  
Relay Strike Time.....................................................................................................................25  
Tone Open Numbers................................................................................................................26  
Answer Incoming Calls on X Rings ..........................................................................................26  
Hang Up Tone..........................................................................................................................27  
Call Waiting ..............................................................................................................................27  
Turn Speaker On......................................................................................................................27  
Set Call Forwarding Microphone Gain and Speaker Volume...................................................28  
2.3  
Directory Codes  
2.3.1  
2.3.2  
2.3.3  
Directory Codes 24 – 50 Dial Phone Number ..........................................................................29  
Delete Phone Number from Directory Codes 24 - 50...............................................................29  
Delete All Phone Numbers from Directory Codes 24 - 50........................................................29  
Page 4  
1812-161-E-1-10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2.4  
Devices  
2.4.1  
2.4.2  
2.4.3  
2.4.4  
2.4.5  
2.4.6  
2.4.7  
Simple Access Code Programming .........................................................................................30  
Access Code Programming .....................................................................................................30  
Delete Access Codes...............................................................................................................30  
Delete All Access Codes..........................................................................................................31  
Temporary Access Code programming ...................................................................................31  
Delete Temporary Access Codes ............................................................................................31  
Delete All Temporary Access Codes .......................................................................................31  
2.5  
Time Functions  
2.5.1  
2.5.2  
2.5.3  
2.5.4  
2.5.5  
2.5.6  
Program the Calendar Chip .....................................................................................................32  
Call Forward Time....................................................................................................................32  
Call Forward Phone Number Programming.............................................................................33  
Do Not Disturb Schedule..........................................................................................................33  
Relay Hold Schedule................................................................................................................34  
Time Zones ..............................................................................................................................35  
2.6  
Miscellaneous  
2.6.1 Restore Defaults ......................................................................................................................36  
Section 3 – Adjustments  
Speaker Volume and Microphone Gain ...................................................................................................37  
Section 4 – User Instructions  
4.1  
Resident Operating Instructions  
4.1.1  
4.1.2  
4.1.3  
4.1.4  
Granting or Denying a Guest Access.......................................................................................39  
Call Waiting..............................................................................................................................39  
Dial-Out Phone Numbers.........................................................................................................40  
Access Codes ..........................................................................................................................40  
4.2  
Remote Operation  
4.2.1  
4.2.2  
4.2.3  
4.2.4  
Remote Programming..............................................................................................................41  
Remote Relay Activation..........................................................................................................41  
Relay Activation .......................................................................................................................42  
Relay Activation Check ............................................................................................................42  
Section 5 – Maintenance and Trouble Shooting  
5.1  
5.2  
5.3  
5.4  
5.5  
5.6  
5.7  
Trouble Shooting......................................................................................................................................43  
Phone Line Polarity ..................................................................................................................................44  
Isolating Noise Problems..........................................................................................................................45  
Trouble Shooting Tables ..........................................................................................................................46  
Internal Wire Diagram ..............................................................................................................................48  
Accessories..............................................................................................................................................49  
Programming Information Tables.............................................................................................................50  
Directory Codes / Dial-Out Phone Numbers ............................................................................................51  
Access Code Log Sheet...........................................................................................................................52  
1812-161-E-1-10  
Page 5  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Important Notices  
FCC – United States  
This equipment has been tested and found to comply with the limits for a class A digital device,  
pursuant to Part 15 of the FCC Rules and Regulations. These limits are designed to provide  
reasonable protection against harmful interference when the equipment is operated in a commercial  
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not  
installed and used in accordance with the instruction manual, may cause harmful interference to radio  
communications. Operation of this equipment in a residential area is likely to cause harmful  
interference in which case the user will be required to correct the interference at his own expense.  
FCC Registration Number: DUF6VT-12874-OT-T  
DOC - Canada  
The Canadian Department of Communications label identifies certified equipment. This certification  
means that the equipment meets certain telecommunications network protective, operational, and  
safety requirements. The Department does not guarantee the equipment will operate to the users  
satisfaction.  
Before installing this equipment, users should ensure that it is permissible to be connected to the  
facilities of the local telecommunications company. The equipment must also be installed using an  
acceptable means of connection. The customer should be aware that compliance with the above  
conditions may not prevent degradation of service in some situations.  
Repairs to certified equipment should be made by an authorized Canadian maintenance facility  
designated by the supplier. Any repairs or alterations made by the user to this equipment, or  
equipment malfunctions, may give the telecommunications company cause to request the user to  
disconnect the equipment.  
Users should ensure, for their own protection, that the electrical ground connections of the power  
utility, telephone lines, and internal metallic water pipe system, if present, are connected together.  
This precaution may be particularly important in rural areas.  
CAUTION: Users should not attempt to make such connections themselves, but should contact the  
appropriate electric inspection authority, or electrician, as appropriate.  
DOC Registration Number: 1736 4507 A  
Notice:  
The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to  
be connected to a telephone loop which is used by the device, to prevent overloading. The  
termination on a loop may consist of any combination of devices subject only to the requirement that  
the sum of the load numbers of all the devices does not exceed 100.  
Notice:  
DoorKing does not provide a power transformer on units sold into Canada. Use only transformers that  
are CSA listed to power the telephone entry system. The model 1812-Plus requires a 16-volt, 20 VA  
transformer.  
Page 6  
1812-161-E-1-10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
General Information  
Prior to beginning the installation of the telephone entry system, we suggest that you become  
familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help  
insure that you installation is performed in an efficient and professional manner.  
The proper installation of the telephone entry panel is an extremely important and integral  
part of the overall access control system. Check all local building ordinances and building  
codes prior to installing this system. Be sure your installation is in compliance with local  
codes.  
When used to control a door or pedestrian gate, try to locate the telephone entry system as  
near as possible to the entry point. The unit should be mounted on a rigid wall to prevent  
excessive shock and vibration from closing doors or gates. Continuous vibration and shock  
from slamming doors or spring-loaded pedestrian gates will damage the circuit board. Under  
no circumstances should the unit be mounted directly to a moving door or gate.  
ADA mounting requirements for door control. The requirements below apply only when  
the telephone entry system is being used to control entry through a public door only. If this  
system is used to control entry through a vehicular gate or private entrance, the dimensions  
noted below do not apply.  
1. If the clear floor space allows only forward approach to the system, the maximum  
high forward reach allowed is 48 inches above grade to the top of the keypad.  
2. If the high forward reach to the system is over an obstruction of greater than 20  
inches but less than 25 inches, the maximum high forward reach allowed is 44 inches  
above grade to the top of the keypad.  
3. If the clear floor space allows parallel approach by a person in a wheelchair, the  
maximum high side reach shall be 54 inches above grade to the top of the keypad.  
4. If the high side reach is over an obstruction of 24 inches or less, the maximum high  
side reach allowed is 46 inches above grade to the top of the keypad.  
When used to control a vehicular gate with an automatic gate operator, the telephone  
entry system must be mounted a minimum of ten (10) feet away from the gate and gate  
operator, or in such a way that a person cannot operate the entry system and/or touch  
the gate or gate operator at the same time.  
Be sure that the system is installed so that it is not directly in the traffic lane. Goose neck  
mounting post and kiosks work well for these type systems. When planning where to locate  
the system, take into consideration traffic lane layouts, turn around lanes for rejected access,  
conduit runs, power availability, etc.  
Environmental factors must also be taken into account. Surface mount units are designed for  
direct outdoor installations, however it is preferable to protect them from direct exposure to  
driven rain or snow whenever possible. Flush mount units must be protected from direct  
exposure to the elements.  
This telephone entry system contains a number of static sensitive components that can be  
damaged or destroyed by static discharges during installation or use. Discharge any static  
prior to removing the circuit board from the lobby panel by touching a proper ground device.  
Instruct the end user to read and follow these instructions. Instruct the end user to  
never let children play with or operate any access control device. This Owner’s  
Manual is the property of the end user and must be left with them when installation is  
complete.  
1812-161-E-1-10  
Page 7  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Features  
Unique telephone communication system allows homeowners to use their telephone as an  
intercom to speak to a guest at a front door or gate, and to control access to their property.  
Unique distinctive ring.  
Unit connects directly to the homeowners existing telephone line. No additional monthly  
expense for a second telephone line.  
Built in call waiting assures that incoming calls or guest calls are not missed.  
Call Forwarding.  
Up to 27 preprogrammed dial-out telephone numbers.  
Answer machine bypass feature. Allows the homeowner to log into the 1812 even after an  
answering machine has already picked up the call.  
Two internal relays allow the system to control a main entry gate plus a pedestrian access  
gate.  
Built-in clock / calendar provides the following time related functions:  
1. Do-not-disturb time zone.  
2. Four hold-open time zones.  
3. Entry code time zones.  
4. Call forwarding time zone.  
5. 10 temporary access codes.  
Unit can be programmed to work with PBX and KSU phone systems.  
Optional secondary keypad can be added for remote entry code activation of door or gate.  
Order part number 1812-082.  
Page 8  
1812-161-E-1-10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
SECTION 1 - INSTALLATION  
Installation of the 1812 Plus Telephone Entry System involves the installation of the hardware and by-  
pass switch, and the wiring of these components.  
If used to control a vehicular gate with an automatic gate operator, the  
telephone entry system must be mounted a minimum of ten (10) feet away  
from the gate and gate operator, or in such a way that a person cannot  
operate the entry system and/or touch the gate or gate operator at the same  
time.  
1.1 Mount the 1812 Plus  
Surface and Wall mount units can be mounted directly to a wall or pilaster or post mounted using a  
DoorKing mounting post (there are several different styles available). Flush mount units are designed  
to be mounted into a pilaster, wall or kiosk. In any case, be sure that the unit is securely mounted  
and is not subject to continuous vibration from closing doors or gates.  
1. Open the cabinet of the 1812 and carefully disconnect the front panel terminal connector  
and the keypad connector. The front panel terminal connector is located in the lower right  
hand corner. The entire connector will come off the board by gently pulling it straight out.  
2. Remove four (4) 6-32 a 1/2 round head screws from each corner of the control board.  
3. Remove the control board from the housing. CAUTION: The control board contains static  
sensitive components. Discharge any static electricity from your hands by touching a  
proper ground device before removing the control board.  
4. Mount the 1812 housing assembly. Make any conduit connections at this time. Be sure  
that the mounting screws do not protrude into the cabinet where they could cause a  
short.  
5. Route wiring into the housing assembly at this time. DO NOT APPLY POWER.  
6. Clean out the back box. Be sure that all dirt, metal or wood debris is removed from the  
back box.  
7. Remove the main terminal wiring connector from the control board by gently pulling it  
straight up. This will make wiring to the main terminal easier.  
8. Install the control board into the back box. Secure the control board with the four (4) 6-32  
x 1/2 screws removed in step 2. CAUTION: The control board contains static sensitive  
components. Discharge any static electricity from your hands by touching a proper  
ground device before installing the control board.  
9. Plug the front panel connector onto the control board pins in the lower right hand corner.  
The red wire goes to the left.1  
10. Plug the keypad connector onto the circuit board plug. The cable points down.  
11. After pre-wiring the main terminal control board connector (see wiring instructions),  
carefully re-install it onto the control board main terminal pins.  
1812-161-E-1-10  
Page 9  
Download from Www.Somanuals.com. All Manuals Search And Download.  
1.2 Mount the By-Pass Switch  
The 1812’s by-pass switch provides a method to remove the 1812 from the telephone line and  
reconnect the homeowner’s telephone to the telephone system. The By-Pass switch IS NOT  
optional – it must be installed as part of the 1812 system. All telephone wiring for the 1812  
must pass through the by-pass switch. Wire the by-pass switch per the wiring instructions in  
this manual.  
Mount the by-pass switch in a location that is easily accessible by the homeowner. In case of trouble,  
the homeowner will use the by-pass switch to restore telephone service to their home. If the by-pass  
switch is installed outdoors, it must be installed in a NEMA Type 4 enclosure (not supplied) to protect  
the switch from direct exposure to rain, snow and other elements.  
Page 10  
1812-161-E-1-10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
1.3 Dimensions  
Surface Mount  
10.0  
5.25  
2.5  
.875  
1
4
7
*
2
5
8
0
3
6
9
#
5.0  
2.875  
.875 Dia  
1.31  
1.25  
Surface Mount Curved  
11.0  
6.25  
2.5  
.875  
1
4
2
5
8
0
3
6
9
#
7
5.5  
.875  
1812-161-E-1-10  
Page 11  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Flush Mount Rough-in Box  
10.25  
4.5  
1.25 Dia  
5.0  
2.625  
Flush Mount  
4.25  
1
4
7
*
2
5
8
0
3
6
9
#
12.0  
.875 Dia  
5.0  
2.5  
10.0  
Page 12  
1812-161-E-1-10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Wall Mount  
10.75  
3.5  
2.5  
1.125  
1
4
7
*
2
5
8
0
3
6
9
#
1812-161-E-1-10  
Page 13  
Download from Www.Somanuals.com. All Manuals Search And Download.  
1.4 Telephone Line Wiring  
Be sure to observe electrical safety when working with phone lines. Phone lines carry electricity and  
the ring voltage can deliver a substantial jolt. The best policy is to disconnect the house phone from  
the phone company Network Interface Device (also known as ‘Demarcation Device’) before working  
on the wiring.  
In most residential homes, the phone cable contains four wires; green, red, black, yellow. The green  
and red are twisted to make one pair and the black and yellow are twisted to make another pair (This  
allowed for the addition of a second phone line since telephones use only two wires). Most phone  
lines installed in the U.S. in the second half of the 20th Century have this type of wire. This type of  
wire is now obsolete. All new telephone projects are using Cat5 wire. If you have Cat5 wiring in your  
home, the conversion is simple (see chart).  
The convention for Cat5 wire is as follows:  
Colored pairs match; e.g., WHITE with blue  
mark goes with BLUE with white mark for one  
phone line, etc.  
Modern Wiring  
Cat5e or Cat6  
Old Wiring  
Four Conductor  
Tip 1 = WHITE / Blue Mark  
Green  
Ring 1 = BLUE / White Mark  
Red  
The pairs are used in the order pictured: for  
the first line, you use BLUE, for the second  
line you use ORANGE, etc.  
Tip 2 = WHITE / Orange Mark  
Ring 2 = ORANGE / White Mark  
Black  
Yellow  
Tip 3 = WHITE / Green Mark  
Ring 3 = GREEN / White Mark  
An easy way to remember this is that the  
colors run from the sky to the earth. BLUE sky  
comes first; ORANGE sunset second; GREEN  
grass third; BROWN earth last.  
Tip 4 = WHITE / Brown Mark  
Ring 4 = BROWN / White Mark  
"Tip" and "Ring" are common terms in the telephone service industry referring to the two wires or  
sides of an ordinary telephone line. Tip is the ground side (positive) and Ring is the battery (negative)  
side of a phone circuit. The ground side is common with the central office of the telephone company  
(telco); the battery side carries -48 volts of DC voltage when in an "idle" or "on hook" state.  
Phone Line Polarity. Tip and ring reversal is mostly immaterial, except for special circuits including  
DID (Direct Inward Dialing) trunks, T-1 lines, and ground start lines where the field side ("terminal")  
equipment (a company's PBX switch, for example) can only function correctly with correct tip and ring  
polarity.  
It is extremely important to use the correct type of wire in telephone applications. Since the  
1812 requires phone lines to be run outdoors or in an underground environment, we  
recommend that you use only wire that is rated for direct underground burial. For example,  
use Cat5e Gel Filled (flooded) UV Resistant Direct Burial Cable run in conduit for your 1812  
phone line requirements. Do not use thinly insulated brown-jacketed telephone wire (the type found  
in the walls of a house) for outdoor or underground phone line wiring. Using improper wire can cause  
noise and hum on the phone line. Be sure that phone wire pairs are twisted.  
Phone lines can be run up to 3600 feet, provided that the proper wire size is used. Refer to the chart  
at the top of the next page.  
Page 14  
1812-161-E-1-10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
TELEPHONE LINE WIRING  
WIRE SIZE  
MAX DISTANCE IN FEET  
24 AWG  
22 AWG  
20 AWG  
18 AWG  
800  
1600  
2200  
3600  
1.5 Power Wiring  
Do not run telephone lines and high voltage lines in the same conduit. Separate high voltage and  
telephone line conduits by at least six (6) inches.  
POWER WIRING  
WIRE SIZE  
18 AWG  
MAX DISTANCE IN FEET  
100  
200  
16 AWG  
The 1812 Plus system operates on 16.5 VAC. Do not power this device with 24 volt AC power.  
Use the supplied power transformer, 16 VAC, 20 VA (or U.L. listed equivalent) to power the telephone  
entry system. Do not power any other devices (electric strikes, magnetic locks, etc.) from this power  
transformer. For wire runs up to 100 feet, use 18 AWG wire. For wire runs up to 200 feet, use 16  
AWG wire.  
1.6 Surge Suppression and Grounding  
Proper grounding and the use of surge suppressers can significantly reduce the chance of  
component failure because of static charges or surges. To be effective, ground connections should  
be made with a minimum 12 AWG wire to a ground point within 10 feet of the device being protected.  
The ground point must be at an electrical panel, a metallic cold water pipe that runs in the earth, or a  
grounding rod driven at least 10 feet into the soil. A gooseneck mounting post anchored in  
concrete does not make a good ground.  
It is highly recommended that telephone line surge suppresser (DoorKing p/n 1877-010) be installed  
to help protect the system from phone line power surges.  
It is highly recommended that a low voltage surge suppresser (DoorKing p/n 1878-010) be installed to  
help protect the telephone entry system from power surges.  
1812-161-E-1-10  
Page 15  
Download from Www.Somanuals.com. All Manuals Search And Download.  
1.7 Wiring for a Single Unit – Telephone Mode  
1
ENTRY  
BY-PASS  
B
House Phones  
White/Blue  
Blue/White  
White/Blue  
Blue/White  
DOORKING  
1875-010  
Phone  
Jack  
Phone  
Jack  
Phone  
Jack  
From Phone  
Company  
3
White/Orange  
Orange/White  
C.O.  
PH IN PH OUT HOME  
1
2
3
4
5
6
7
8
C
GND  
2
7
7
By-Pass  
Switch  
A
1
2
Master  
Code  
3
Vehicular Gate  
Operator  
3
4
5
6
7
7
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
Mic  
Vol  
Keypad  
6
Mag Lock  
Power  
16.5 VAC  
20 VA  
6
Speaker  
Vol  
5
4
Pedestrian  
Gate / Door  
1
2
3
4
5
6
7
8
9 1011  
Mount the by-pass switch in a location that is easily accessible by the homeowner. The By-  
Pass switch IS NOT optional – it must be installed as part of the 1812 system. If  
installed outdoors, be sure to protect the by-pass switch from direct exposure to rain, snow  
and other elements.  
Locate the telephone company demarcation device.  
A
IMPORTANT! Identify the wires that connect to the  
homeowner’s telephones. Disconnect these wires from  
the demarcation device and connect them to terminals 7  
and 8 on the by-pass switch.  
1
2
Use only twisted pair telephone wire that is rated for direct underground burial. DO NOT use  
wire that is intended for indoor applications. Recommend Cat5e Gel Filled (flooded)  
UV Resistant Direct Burial Cable in conduit. DO NOT run telephone wires and high  
voltage wires in the same conduit. Check the phone wire chart for wire size / distance.  
Connect a twisted-pair telephone wire to terminals 1 and 2  
on the by-pass switch. Connect the other end of these  
wires to the telephone company demarcation device where  
you removed the wires from above.  
Check for polarity on the phone "IN" wires, terminals 1 and 2. Terminal 2 must be positive  
with respect to terminal 1. Set a VOM meter to measure DC volts. Place the positive lead on  
terminal 2 and the negative lead on terminal 1. If the meter shows a positive voltage - OK. If  
the meter shows a negative voltage (needle moves off scale to the left), reverse the wires on  
terminals 1 and 2.  
Place the by-pass switch in the “BY-PASS” position until  
the 1812 unit is installed. Test the homeowner’s telephone.  
They should have dial tone while the switch is in the BY-  
PASS position.  
3
Optional DoorKing Surge Suppresser P/N 1877-010 (or  
equivalent) highly recommended.  
Use supplied 16.5 VAC, 20 VA power transformer or UL Listed equivalent. DO NOT  
Power this device with a 24 Volt transformer or source voltage.  
B
C
4
5
For best protection, surge suppresser ground wire must be  
3-ft. or less in length. Use minimum 12 AWG wire.  
Magnetic locks or electric strikes must be powered from a separate UL Listed power  
transformer. Do not power strikes or magnetic locks from the 1812 power transformer.  
3
Ring is Positive with respect to Tip terminal. See  
Use minimum 18 AWG wire for runs up to 100 feet; 16 AWG wire for runs up to 200 feet. It is  
recommended to keep power wire runs as short as possible. Check the power wire chart for  
wire size / distance.  
Maintain polarity!  
6
7
PH IN #3 connects to Term 1.  
PH IN #4 connects to Term 2.  
PH OUT #5 connects to Term 5.  
PH OUT #6 connects to Term 4.  
Be sure to properly ground all devices. Minimum 12 AWG wire.  
DOORKING, INC., INGLEWOOD, CA 90301  
This device is powered by a 16.5 VAC  
transformer. DO NOT power this device with a  
24 VAC transformer or power source.  
Title: 1812 Plus – single system.  
Basic wire connections.  
Date:  
6/09  
Dwg. No.  
M1812P-001  
Rev.  
B
Page 16  
1812-161-E-1-10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
1.8 Wiring for Multiple Units – Telephone Mode  
1
ENTRY  
BY-PASS  
B
House Phones  
White/Blue  
Blue/White  
White/Blue  
Blue/White  
DOORKING  
1875-010  
Phone  
Jack  
Phone  
Jack  
Phone  
Jack  
From Phone  
Company  
3
White/Orange  
Orange/White  
C.O.  
PH IN PH OUT HOME  
1
2
3
4
5
6
7
8
C
GND  
7
7
2
By-Pass  
Switch  
A
1
2
Master  
Code  
3
Vehicular Gate  
Operator  
3
4
5
7
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
1st 1812  
Mic  
Vol  
Keypad  
6
Mag Lock  
Power  
16.5 VAC  
20 VA  
6
Speaker  
Vol  
5
4
Pedestrian  
Gate / Door  
1
2 3 4 5 6 7 8 9 1011  
2
7
1
2
Master  
Code  
Vehicular Gate  
Operator  
3
4
5
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
2nd 1812  
Mic  
Vol  
Keypad  
Mag Lock  
Power  
16.5 VAC  
20 VA  
Speaker  
Vol  
Pedestrian  
Gate / Door  
1
2 3 4 5 6 7 8 9 1011  
See drawing M1812P-001 for note references.  
Up to five (5) 1812 units may be wired in series using this method: PHONE OUT to PHONE IN; PHONE  
OUT to PHONE IN, etc.  
Each 1812 must be programmed for MULTIPLE SYSTEMS, each must have a unique ATTENTION  
NUMBER and each must have a unique MASTER CODE.  
DOORKING, INC., INGLEWOOD, CA 90301  
Title: 1812 Plus – multiple systems.  
Basic wire connections.  
The 1812 that is connected directly to the house phones must have its “Number of Rings” programming  
(see 2.2.8) set for 1 less than the other 1812 units in the system.  
Date:  
6/09  
Dwg. No.  
M1812P-002  
Rev.  
B
1812-161-E-1-10  
Page 17  
Download from Www.Somanuals.com. All Manuals Search And Download.  
1.9 Wiring for Single Unit – Intercom Mode  
Phone  
Jack  
1
Master  
Code  
2
A
Vehicular Gate  
Operator  
3
4
1
5
6
7
5
8
9
10  
11  
Mic  
Vol  
Keypad  
12  
4
13  
14  
15  
16  
Mag Lock  
Power  
16.5 VAC  
20 VA  
17  
18  
4
Speaker  
Vol  
3
2
Pedestrian  
Gate / Door  
1
2
3
4
5
6
7
8
9 1011  
Use only twisted pair telephone wire that is rated for direct underground burial. DO NOT  
use wire that is intended for indoor applications. Recommend Cat5e Gel Filled  
(flooded) UV Resistant Direct Burial Cable. DO NOT run telephone wires and high  
voltage wires in the same conduit. Check the phone wire chart for wire size / distance.  
When connected directly to a single telephone or an un-  
used C.O. port on a PBX or KSU system, use the PHONE  
OUT terminals only. The 1812 must be programmed for  
INTERCOM mode using this configuration.  
A
1
When the 1812 is programmed for intercom mode, it  
provides the constant source of DC voltage necessary for  
communication. The intercom mode also disconnects the  
phone in terminals (1 and 2) since they are not used.  
Use supplied 16.5 VAC, 20 VA power transformer or UL Listed equivalent. DO NOT  
Power this device with a 24 Volt transformer or source voltage.  
2
3
Magnetic locks or electric strikes must be powered from a separate UL Listed power  
transformer. Do not power strikes or magnetic locks from the 1812 power transformer.  
Be sure that the 1812 is programmed in the intercom mode  
when connecting the unit as shown above.  
Use minimum 18 AWG wire for runs up to 100 feet; 16 AWG wire for runs up to 200 feet. It  
is recommended to keep power wire runs as short as possible. Check the power wire chart  
for wire size / distance.  
4
5
This device is powered by a 16.5 VAC  
transformer. DO NOT power this device with a  
24 VAC transformer or power source.  
Be sure to properly ground all devices. Minimum 12 AWG wire.  
DOORKING, INC., INGLEWOOD, CA 90301  
Title: 1812 Plus – single system.  
Basic wire connections intercom mode.  
Date:  
2/09  
Dwg. No.  
M1812P-003  
Rev.  
A
Page 18  
1812-161-E-1-10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
1.10 Wiring for Multiple Units – Intercom Mode  
Phone  
Jack  
1
Master  
Code  
2
A
Vehicular Gate  
Operator  
3
4
1
5
6
7
5
8
9
10  
Mic  
Vol  
11  
Keypad  
1st 1812  
12  
4
13  
14  
15  
16  
Mag Lock  
Power  
16.5 VAC  
20 VA  
17  
18  
4
Speaker  
Vol  
3
2
Pedestrian  
Gate / Door  
1
2 3 4 5 6 7 8 9 1011  
1
1
2
Master  
Code  
1
Vehicular Gate  
Operator  
3
4
5
6
B
7
5
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
2nd 1812  
Mic  
Vol  
Keypad  
4
16.5 VAC  
20 VA  
Mag Lock  
Power  
4
Speaker  
Vol  
3
2
Pedestrian  
Gate / Door  
1
2 3 4 5 6 7 8 9 1011  
Use only twisted pair telephone wire that is rated for direct underground burial. DO NOT  
use wire that is intended for indoor applications. Recommend Cat5e Gel Filled  
(flooded) UV Resistant Direct Burial Cable. DO NOT run telephone wires and high  
voltage wires in the same conduit. Check the phone wire chart for wire size / distance.  
Connect the PHONE OUT terminals directly to home  
telephone or an un-used C.O. port on a PBX or KSU  
system.  
A
B
1
Connect the PHONE IN terminals to the next 1812 PHONE  
OUT terminals.  
Use supplied 16.5 VAC, 20 VA power transformer or UL Listed equivalent. DO NOT  
Power this device with a 24 Volt transformer or source voltage.  
2
3
Be sure that the 1812 is programmed in the telephone  
mode, unless it is the last 1812 in the system. Refer to B  
below.  
Magnetic locks or electric strikes must be powered from a separate UL Listed power  
transformer. Do not power strikes or magnetic locks from the 1812 power transformer.  
Up to five (5) 1812 units may be wired in series using this  
method: PHONE OUT to PHONE IN; PHONE OUT to  
PHONE IN, etc.  
Use minimum 18 AWG wire for runs up to 100 feet; 16 AWG wire for runs up to 200 feet. It  
is recommended to keep power wire runs as short as possible. Check the power wire chart  
for wire size / distance.  
4
5
Each 1812 must have a unique ATTENTION NUMBER and  
each must have a unique MASTER CODE.  
Be sure to properly ground all devices. Minimum 12 AWG wire.  
The 1812 that is the furthest away from the phone or PBX /  
KSU system must be programmed for INTERCOM MODE.  
All other 1812 units in series are then programmed for  
TELEPHONE MODE.  
Telephone  
Mode  
Telephone  
Mode  
Intercom  
Mode  
This device is powered by a 16.5 VAC  
DOORKING, INC., INGLEWOOD, CA 90301  
transformer. DO NOT power this device with a  
24 VAC transformer or power source.  
Title: 1812 Plus – multiple systems.  
Basic wire connections intercom mode.  
Date:  
2/09  
Dwg. No.  
M1812P-004  
Rev.  
A
1812-161-E-1-10  
Page 19  
Download from Www.Somanuals.com. All Manuals Search And Download.  
1.11 Main Terminal Description  
Terminal Description  
1
2
Phone In (Negative)  
Phone In (Positive)  
Ground  
3
4
Phone Out (Positive)  
Phone Out (Negative)  
Not Used.  
5
6
Switch Input Relay 1. A switch closure across terminals 7 & 9 will activate relay 1 for  
its programmed strike time.  
7
Switch Input Relay 2. A switch closure across terminals 8 & 9 will activate relay 2 for  
its programmed strike time.  
8
9
- 12 VDC Battery Negative. Also common for terminals 7 & 8.  
+ 12 VDC Battery Positive.  
Relay 1 Normally Open  
10  
11  
12  
13  
14  
15  
16  
17  
18  
Relay 1 Normally Closed  
Relay 1 Common  
Relay 2 Normally Open  
Relay 2 Normally Closed  
Relay 2 Common  
16.5 VAC Input Power  
16.5 VAC Input Power  
Page 20  
1812-161-E-1-10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
SECTION 2 – PROGRAMMING  
Before You Start  
The 1812 has been programmed at the factory with many of the programming parameters already set  
(default setting) for a typical residential application with a single 1812. There is no need to reprogram  
these parameters unless you want to change them. For easy reference, refer to the chart on the next  
page that list the various programming functions and their default settings.  
Important! You MUST program a Master Code before any of the programming steps in Section 2  
can be started. Be sure to write down the Master Code that you programmed as it will be required for  
all programming steps in this Section.  
Programming the Master Code  
This programming step sets the system MASTER CODE. The master code is the four-digit number  
required to gain access to the system memory. The master code can only be programmed from  
the system keypad.  
Default setting is NONE. You MUST program a Master Code.  
1. Open the cabinet of the telephone entry system and press the master code button. The  
Blinking LED next to the button will turn ON.  
Note: After you press the master code push button, the LED will turn ON indicating that  
you are in the master code programming sequence. If a master code is not entered  
within 10 seconds, the master code program sequence will automatically end and the  
LED will return to a blinking state indicating that you have exited the master code  
programming sequence.  
2. Enter a four-digit master code then press *. [ _ _ _ _ * (beep)] (The LED will revert to  
Blinking).  
3. Close the cabinet.  
Master Code  
LED  
1
2
3
4
5
Master Code  
Push Button  
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
Mic  
Vol  
Keypad  
Speaker  
Vol  
1
2
3
4
5
6
7
8
9 1011  
1812-161-E-1-10  
Page 21  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Programming Guide Table  
System Parameters Section 2.2  
Description  
Command  
* 0 6  
Section  
2.2.1  
2.2.2  
2.2.3  
2.2.4  
2.2.5  
2.2.6  
2.2.7  
Default Value  
Phone / Intercom Mode  
Single / Multiple Systems  
System Attention Number  
Single or Double Ring  
Number of Rings to Resident  
Talk Time  
Phone  
* 6 1  
Single  
* 6 2  
7
* 6 3  
Double  
* 6 4  
5
* 0 8  
60 Sec.  
Relay Strike Time  
* 0 3  
1 Sec  
Relay 1: 9 8 7 6  
Tone Open Numbers  
* 0 5  
2.2.8  
Relay 2: 5 4 3 2  
Answer Incoming Call on X Rings  
Hang-up Tone  
* 1 8  
* 1 7  
* 2 0  
* 1 6  
* 1 1  
2.2.9  
2.2.10  
2.2.11  
2.2.12  
2.2.13  
6
0
Call Waiting On / Off  
ON  
N / A  
7 1  
Turn Speaker On From Outside Call  
Set Call Forwarding Microphone Gain & Speaker Volume  
Directory Codes Section 2.3  
Description  
Command  
* 4 1  
Section  
2.3.1  
Default Value  
Empty  
Directory Codes 24 – 50 Dial Phone Number  
Delete Single Phone Number from Directory Codes 24 – 50  
Delete All Phone Numbers from Directory Codes 24 - 50  
* 4 2  
2.3.2  
N / A  
* 4 3  
2.3.3  
N / A  
Devices Section 2.4  
Description  
Command  
* 0 2  
Section  
2.4.1  
2.4.2  
2.4.3  
2.4.4  
2.4.5  
2.4.6  
2.4.7  
Default Value  
Empty  
Empty  
N / A  
Program Simple Access Code  
Program Access Code  
* 7 0  
Delete Access Code  
* 7 1  
Delete All Access Codes  
Program Temporary Access Codes  
Delete Temporary Access Code  
Delete All 10 Temporary Access Codes  
* 7 2  
N / A  
* 7 3  
Empty  
N / A  
* 7 4  
* 7 5  
N / A  
Time Functions Section 2.5  
Description  
Command  
* 3 3  
Section  
2.5.1  
2.5.2  
2.5.3  
2.5.4  
2.5.5  
2.5.6  
Default Value  
Empty  
Program Calendar Chip  
Program Call Forward Time  
Program Call Forward Number  
Program Do Not Disturb  
Program Relay Hold Schedule  
Program Time Zones  
* 3 7  
Empty  
* 1 0  
Empty  
* 3 4  
Empty  
* 3 5  
Empty  
* 3 6  
Empty  
Miscellaneous Section 2.6  
Description  
Command  
* 9 0  
Section  
2.6.1  
Default Value  
N / A  
Restore Defaults  
Erase Transaction Log  
* 9 1  
2.6.2  
N / A  
Page 22  
1812-161-E-1-10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
IMPORTANT! We strongly suggest that you read these programming instructions in  
their entirety before beginning any programming of this telephone entry system.  
The DoorKing 1812-Plus Telephone Intercom System can be programmed by the following methods.  
KEYPAD: The keypad on the front of the entry system can be used to program all features in  
the 1812-Plus unit. The MASTER CODE must be programmed from the keypad.  
TELEPHONE: Using a touch-tone telephone, many of the programmable features can be  
programmed from the house or remotely from an off-site location.  
2.1 Programming Information  
The 1812 PLUS model is not PC programmable. Programming can only be completed by the  
two methods described below.  
2.1.1 Programming from the Keypad  
Follow the programming instructions as described in each section of this manual. The system will  
prompt you with short tones (beep) when programming steps have been followed correctly and with a  
long tone (beeeeeep) when the programming step is ended.  
2.1.2 Programming with a Touch-Tone Telephone  
Follow these steps when programming the 1812-Plus from the resident’s touch-tone telephone.  
NOTE: The system attention number is factory set to 7. This can be changed to any number, see  
section 2.2.3.  
1. Press * and then the system attention number. [ * 7 (beep)]  
2. Follow the programming instructions as described in each section of this manual. The  
system will prompt you with short (beep) tones when programming steps have been  
followed correctly.  
3. When complete, hang up.  
Follow these steps when programming the 1812 from an off-site touch-tone telephone. NOTE: The  
1812 must be programmed to answer incoming calls, section 2.2.9.  
1. Call the resident telephone number. The 1812 will answer with a short beep after the  
programmed number of rings.  
2. Follow the programming instructions as described in each section of this manual. The  
system will prompt you with short (beep) tones when programming steps have been  
followed correctly.  
3. When complete, hang up.  
1812-161-E-1-10  
Page 23  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2.2 System Parameter Programming  
2.2.1 Phone / Intercom Mode  
Default setting is 1 (Phone Mode).  
The 1812 is normally connected in series with a resident’s incoming phone line, which supplies a  
constant source of DC voltage. When the 1812 is connected in this manner, program the unit for  
PHONE mode.  
If the 1812 is to be connected to an open C.O. (Central Office) port on a key type telephone system,  
or if the 1812 is connected directly to a telephone without a C.O. line, program the unit for  
INTERCOM mode. When programmed in intercom mode, the 1812 will supply the constant DC  
voltage necessary for operation and will disconnect the PH-IN terminals from the circuit since these  
are not used in intercom mode.  
If the 1812 is programmed for the intercom mode, the call forwarding and preprogrammed dial-out  
phone number features will not work.  
1. Press * 0 6 and enter the MASTER CODE. [ * 0 6 _ _ _ _ (beep)]  
2. Press 1 * for phone mode, OR press 0 * for intercom mode. [ _ * (beep)]  
3. Press 0# TOGETHER to end. [0# (beeeeeep)]  
2.2.2 Single or Multiple Systems  
Default setting is 1 (Single System).  
Set for single if the 1812 is the only unit connected to the phone line, or set to multiple if more than  
one 1812 is connected to the phone line.  
1. Press * 6 1 and then enter the MASTER CODE. [ * 6 1 _ _ _ _ (beep)]  
2. Press 1 * for a single system OR press 0 * for multiple systems. [ _ * (beep)]  
3. Press 0# TOGETHER to end. [0# (beeeeeep)]  
2.2.3 System Attention Number  
Default setting is 7.  
The system attention number is the number that the 1812 responds to when called from the  
residence. If more than one 1812 is sharing the phone line, be sure the attention number to each unit  
is programmed with a unique attention number.  
1. Press * 6 2 and then enter the MASTER CODE. [ * 6 2 _ _ _ _ (beep)]  
2. Enter a single digit attention number (0-9) then press *. [ _ * (beep)]  
3. Press 0# TOGETHER to end. [0# (beeeeeep)]  
2.2.4 Single or Double Ring  
Default setting is 1 (Double Ring).  
Setting this for a double ring provides a unique ring so that a call from the 1812 is easily identified, or  
the ring can be set to the standard single long ring.  
1. Press * 6 3 and then enter the MASTER CODE. [ * 6 3 _ _ _ _ (beep)]  
2. Press 1 * for a double ring OR press 0 * for a single ring. [ _ * (beep)]  
3. Press 0# TOGETHER to end. [0# (beeeeeep)]  
Page 24  
1812-161-E-1-10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2.2.5 Number of Rings to Ring Residence  
Default setting is 05 (5 Rings).  
When the CALL button on the 1812 is pushed, this programming sequence sets the number of  
unanswered rings to the house before the 1812 hangs up.  
1. Press * 6 4 and then enter the MASTER CODE. [ * 6 4 _ _ _ _ (beep)]  
2. Enter the number of rings before 1812 hangs up (01-99) then press *. [ _ _ * (beep)]  
3. Press 0# TOGETHER to end. [0# (beeeeeep)]  
2.2.6 Talk Time  
Default setting is 060 (60 Seconds).  
This programming sequence sets the maximum time allowed for conversation when the 1812 places  
a call to the resident’s house, or if call forwarding is active, or if any of the dial out numbers are used.  
Talk time can be set from 10 seconds up to 255 seconds (4 minutes, 15 seconds) and is entered as a  
three-digit number. For example, to set a talk time of 30 seconds, enter 030 in step 2.  
1. Press * 0 8 and enter the MASTER CODE. [ * 0 8 _ _ _ _ (beep)]  
2. Enter the talk time code (010-255) then press *. [ _ _ _ * (beep)]  
3. Press 0# TOGETHER to end. [0# (beeeeeep)]  
2.2.7 Relay Strike Time  
Default setting for Both Relays is 01 (1 Second).  
These steps will program Relay 1 and Relay 2 strike times. Strike times can be programmed from 1/4  
second (enter 00 in step 3) up to 99 seconds.  
1. Press * 0 3 and enter the MASTER CODE. [ * 0 3 _ _ _ _ (beep)]  
2. Press 1 * to set relay 1, OR 2 * to set relay 2 strike time. [ _ * (beep)]  
3. Enter the two-digit strike time (00-99) then press *. [ _ _ * (beep)]  
4. Repeat steps 2 and 3 to set other relay strike time.  
5. Press 0# TOGETHER to end. [0# (beeeeeep)]  
1812-161-E-1-10  
Page 25  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2.2.8 Tone Open Numbers  
Default setting for Relay 1 is 9876. Default setting for Relay 2 is 5432.  
These steps will program the tone open number(s) for both relay 1 and relay 2 (each relay is  
programmed independently). You will need to enter a four-digit number (see chart below) to set each  
relay. If a function is not desired, enter # in place of a number. For example, if you want the relay to  
have a momentary activation function only, and you want the relay to activate when the number 9 is  
pressed, enter 9 # # # in step 3.  
Note: Hold and Hold 1 hour will not function when a call is made via dialing a directory  
number.  
1. Press * 0 5 and enter the MASTER CODE. [ * 0 5 _ _ _ _ (beep)]  
2. Press 1 * to set relay 1, OR press 2 * to set relay 2. [ _ * (beep)]  
3. Enter the four-digit tone open number code then press *. [ _ _ _ _ * (beep)]  
4. Repeat steps 2 and 3 to set the other relay tone open number(s).  
5. Press 0# TOGETHER to end. [0# (beeeeeep)]  
4 Digit Tone  
Open  
Function  
Number  
Code  
1st Digit  
2nd Digit  
3rd Digit  
4th Digit  
Momentary activation. The relay will activate for its programmed strike time.  
Hold open. The relay will activate and remain activated until commanded to deactivate.  
Deactivate relay.  
Hold open 1 hour. The relay will activate for 1 hour and then deactivate itself.  
2.2.9 Answer Incoming Call on X Rings  
Default setting is 06 (6 Rings).  
This programming section sets the number of rings that the 1812 will allow to pass through the  
system before it picks up the call. The number of rings to answer can be set from 1 to 99 rings and  
must be entered as a two-digit number. For example, if you want the 1812 to answer the call after the  
sixth ring, enter 0 6 in step 2. If you program 00 in step 2, this will prevent (disable) the 1812 from  
answering incoming calls to it.  
Important! If more than one 1812 is connected in the system (2.2.2 set for multiple systems), the  
1812 that is connected directly to the house phones must have the “Answer Incoming Call” set for  
one less ring than the other 1812 units connected in the system.  
1. Press * 1 8 and enter the MASTER CODE. [ * 1 8 _ _ _ _ (beep)]  
2. Enter the number of rings (01 – 99) then press *. [ _ _ * (beep)]  
(enter 00 in this step to disable this feature)  
3. Press 0# TOGETHER to end. [0# (beeeeeep)]  
Answer  
Machine  
4 Rings  
1812 # 1  
5 Rings  
1812 # 2  
6 Rings  
1812 # 3  
6 Rings  
1812 # 4  
6 Rings  
Page 26  
1812-161-E-1-10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2.2.10 Hang Up Tone  
Default setting is 0.  
These steps set the number that will hang-up the 1812 after the conversation is completed. The hang  
up tone is used when a call from the 1812 has been forwarded to an outside number. Once the  
conversation has ended, the hang up tone number should be pressed; otherwise the 1812 will remain  
on the line for a period of time.  
1. Press * 1 7 and enter the MASTER CODE. [ * 1 7 _ _ _ _ (beep)]  
2. Enter the hang up tone number then press *. [ _ * (beep)]  
3. Press 0# TOGETHER to end. [0# (beeeeeep)]  
2.2.11 Call Waiting  
Default setting is 1 (Call Waiting On).  
These steps will turn the Call Waiting feature either ON or OFF. The call waiting feature will allow the  
resident to place an outside call on hold when a visitor presses the call button on the 1812. Once  
communication with the visitor is established, access can be granted or denied. If access is granted  
(press the number to open the door or gate), the 1812 will automatically switch the call back to the  
outside call. If the resident wants to deny access, they simply press the # key to switch back to the  
outside call.  
1. Press * 2 0 and enter the MASTER CODE. [ * 2 0 _ _ _ _ (beep)]  
2. Press 1 * to turn Call Waiting ON, OR 0 * to turn Call Waiting OFF. [ _ * (beep)]  
3. Press 0# TOGETHER to end. [0# (beeeeeep)]  
2.2.12 Turn Speaker On  
This command allows you to call the 1812 from a remote location and turn on the speaker at the unit  
to enable two-way voice communication and will allow relay control – all tone open numbers that are  
programmed (2.2.8).  
1. Call the resident’s phone number. After the programmed number of rings (2.2.9) the  
1812 will answer with a tone.  
2. Press * 1 6 and enter the MASTER CODE. [ * 1 6 _ _ _ _ (beep)]  
3. Hang up when your conversation is completed.  
1812-161-E-1-10  
Page 27  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2.2.13 Set Call Forwarding Microphone Gain and Speaker Volume  
Default setting is 71.  
This adjustment is required only if call forwarding in the 1812 is being used. This step will adjust the  
microphone gain (the remote handset loudness) and the speaker volume (the 1812 loudness) during  
call forwarding operation. You may have to perform these steps several times to get the optimal  
microphone gain and speaker volume adjustment.  
Be sure that you have a call forward phone number programmed (2.5.3) and call forwarding is turned  
on (2.5.2).  
Before making any adjustments, do a test call as the programmed defaults may work fine for you and  
no additional adjustments may be necessary. If adjustments are made, you will need to do a call  
forward test call after each adjustment to determine if the result is to your liking.  
The valid values for both the microphone gain and speaker volume are 0 through 9. These values  
are entered as a two-digit number in step 2 below. The first digit is the microphone gain; the second  
digit is the speaker volume. The default setting is 71, which means that the microphone gain is set to  
7 and the speaker volume is set to 1. A higher value increases the loudness where as a lower value  
decreases the loudness.  
1.  
2.  
Press * 1 1 and enter the MASTER CODE. [ * 1 1 _ _ _ _ (beep)]  
Enter a two-digit microphone gain and speaker loudness setting, then press *.  
[ _ _ * (beep)]  
3.  
Press 0# TOGETHER to end. [0# (beeeeeep)]  
Page 28  
1812-161-E-1-10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2.3 Directory Codes  
2.3.1 Directory Codes 24 – 50 Dial Phone Number  
The 1812 has the capability of operating as an auto-dialer system and can store up to 27 phone  
numbers in its memory. When a visitor enters a directory code on the system keypad, the 1812 will  
call the phone number programmed under the specific directory code number. The directory codes,  
24 through 50, are preset and cannot be changed. This feature cannot be used if the 1812 is  
programmed in the intercom mode (see 2.2.1).  
1. Press * 4 1 and enter the MASTER CODE. [ * 4 1 _ _ _ _ (beep)]  
2. Enter a two-digit directory code (24-50) then press *. [ _ _ * (beep)]  
3. Enter the phone number (up to 20 digits) then press *. [ _ _ _ _ _ _ _ _ _ _ _ * (beep)]  
4. Repeat steps 2 and 3 to enter additional numbers.  
5. Press 0# TOGETHER to end. [0# (beeeeeep)]  
2.3.2 Delete Phone Number from Directory Codes 24 - 50  
This programming sequence deletes individual directory code dial-out phone numbers from the  
system memory.  
1. Press * 4 2 and enter the MASTER CODE. [ * 4 2 _ _ _ _ (beep)]  
2. Enter a two-digit directory code (24-50) of the phone number you want to delete then  
press *. [ _ _ * (beep)]  
3. Repeat step 2 to delete additional numbers.  
4. Press 0# TOGETHER to end. [0# (beeeeeep)]  
2.3.3 Delete All Phone Numbers from Directory Codes 24 - 50  
This programming sequence will delete all directory code dial-out phone numbers stored in the  
system memory.  
WARNING: once started, all phone numbers will be erased.  
1. Press * 4 3 and enter the MASTER CODE. [ * 4 3 _ _ _ _ (Beep)]  
2. Press 9 9 9 9 then press *. [ 9 9 9 9 * (beep)]  
3. The programming sequence will end itself automatically. [beeeeeep]  
1812-161-E-1-10  
Page 29  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2.4 Devices  
2.4.1 Simple Access Code Programming  
This programming sequence programs simple access codes into the system memory. Simple access  
codes cannot be time zone restricted; they can only be assigned to operate either relay 1 or relay 2  
on a 24/7 basis. If you require access codes to be time zone restricted, use the programming  
sequence in 2.4.2.  
Note: Up to 50 access codes can be programmed into the system. This 50 includes access codes  
programmed in 2.4.1 AND 2.4.2. For example, if 10 access codes are programmed in 2.4.1, then  
only 40 can be programmed in 2.4.2  
1. Press * 0 2 and enter the MASTER CODE. [ * 0 2 _ _ _ _ (beep)]  
2. Press 1 for relay 1 OR Press 2 for relay 2, then press *. [ _ * (beep)]  
3. Enter a five-digit access code then press *. [ _ _ _ _ _ * (beep)]  
4. Repeat steps 2 and 3 to enter additional codes.  
5. Press 0# TOGETHER to end. [0# (beeeeeep)]  
2.4.2 Access Code Programming  
This programming sequence programs access codes into the system memory with time zone  
restrictions applied. It also allows programming of the access codes to momentarily activate a relay  
or to hold (latch) a relay.  
1. Press * 7 0 and enter the MASTER CODE. [ * 7 0 _ _ _ _ (beep)]  
2. Press 2 *. [ 2 * (beep)]  
3. Enter a five-digit access code then press *. [ _ _ _ _ _ * (beep)]  
4. Enter a minimum of 1, and a maximum of 4 time zones (valid time zones are 0 through 6)  
that you want to apply to this access code, then press *. [ _ _ _ _ * (beep)]  
Time zone 0 is always deny access, time zone 1 allows 24/7 access for relay 1only; time  
zone 2 allows 24/7 access for relay 2 only. Time zones 3, 4, 5 and 6 are time zones that  
have been programmed in 2.5.6.  
5. Enter 0 * for momentary relay activation or enter 1 * to hold (latch) the relay. [ _ * (beep)]  
6. Repeat steps 2 through 5 to program additional access codes.  
7. Press 0# TOGETHER to end. [0# (beeeeeep)]  
2.4.3 Delete Access Codes  
This programming sequence deletes access codes that have been programmed into the system.  
1. Press * 7 1 and enter the MASTER CODE. [ * 7 1 _ _ _ _ (beep)]  
2. Press 2 *. [ 2 * (beep)]  
3. Enter the five-digit access code to be deleted then press *. [ _ _ _ _ _ * (beep)]  
4. Repeat steps 2 and 3 to delete additional access code numbers.  
5. Press 0# TOGETHER to end. [0# (beeeeeep)]  
Page 30  
1812-161-E-1-10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2.4.4 Delete All Access Codes  
This programming sequence deletes all access codes.  
WARNING: Once started, all access codes will be erased.  
1. Press * 7 2 and enter the MASTER CODE. [ * 7 2 _ _ _ _ (beep)]  
2. Press 2 *. [ 2 * (beep)]  
3. Press 9 9 9 9 then press *. [ 9 9 9 9 * (beep)]  
4. The programming sequence will end itself automatically. [beeeeeep]  
2.4.5 Temporary Access Code Programming  
This programming sequence programs up to 10 temporary access codes, with a beginning and  
ending date and any time zone restrictions that may need to be applied.  
1. Press * 7 3 and enter the MASTER CODE. [ * 7 3 _ _ _ _ (beep)]  
2. Press 2 *. [ 2 * (beep)]  
3. Enter a five-digit access code then press *. [ _ _ _ _ _ * (beep)]  
4. Enter the beginning month (01-12) and day (01-31) then press *. [ _ _ _ _ * (beep)]  
5. Enter the ending month (01-12) and day (01-31) then press *. [ _ _ _ _ * (beep)]  
6. Enter a minimum of 1, and a maximum 4 time zones (valid time zones are 0 through 6)  
that you want to apply to this access code, then press *. [ _ _ _ _ * (beep)]  
Time zone 0 is always deny access, time zone 1 allows 24/7 access for relay 1 only; time  
zone 2 allows 24/7 access for relay 2 only. Time zones 3, 4, 5 and 6 are time zones that  
have been programmed in 2.5.6.  
7. Press 0 * for momentary relay activation OR press 1 * to hold (latch) the relay.  
[ _ * (beep)]  
8. Repeat steps 2 through 7 to program additional temporary access codes.  
9. Press 0# TOGETHER to end. [0# (beeeeeep)]  
2.4.6 Delete Temporary Access Codes  
This programming sequence deletes temporary access codes that have been programmed into the  
system.  
1. Press * 7 4 and enter the MASTER CODE. [ * 7 4 _ _ _ _ (beep)]  
2. Press 2 *. [ 2 * (beep)]  
3. Enter a five-digit access code then press *. [ _ _ _ _ _ * (beep)]  
4. Repeat steps 2 and 3 to delete additional access code numbers.  
5. Press 0# TOGETHER to end. [0# (beeeeeep)]  
2.4.7 Delete All Temporary Access Codes  
This programming sequence deletes all (10) temporary access codes that have been programmed  
into the system.  
WARNING: Once started, all temporary access codes will be erased.  
1. Press * 7 5 and enter the MASTER CODE. [ * 7 5 _ _ _ _ (beep)]  
2. Press 9 9 9 9 then press *. [ 9 9 9 9 * (beep)]  
3. The programming sequence will end itself automatically. [beeeeeep]  
1812-161-E-1-10  
Page 31  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2.5 Time Functions  
2.5.1 Program Calendar Chip  
This programming sequence programs the calendar chip in the 1812 system for the current time and  
date. The calendar chip must be programmed if any of the time related features are going to be used.  
Note: The clock / calendar chip in the 1812 Plus will keep time for approximately 48 hours if power to  
the system is lost or removed. If power is off longer than this, the clock / calendar chip will have to be  
reprogrammed.  
1. Press * 3 3 and enter the MASTER CODE. [ * 3 3 _ _ _ _ (beep)]  
2. Enter the current hour (01-12) and minutes (01-59) then press *. [ _ _ _ _ * (beep)]  
Do not use military (24 hour) time format, simply enter the hour (2 digits) and the minutes  
(2 digits). For example, 8:30 is entered as 0830 whether it is AM or PM.  
3. Press 0 * for AM, OR press 1 * for PM. [ _ * (beep)]  
4. Enter the month (01-12) day of the month (01-31) and the year (00-99) then press *.  
[ _ _ _ _ _ _ * (beep)]  
5. Enter the day of the week (1-7) then press *. [ _ * (beep)]  
Sun =1, Mon = 2, Tue = 3, Wed = 4, Thu = 5, Fri = 6, Sat = 7.  
6. Press 0# TOGETHER to end. [0# (beeeeeep)]  
EXAMPLE: Saturday, February 14th, 2009, 11:30 AM.  
1. * 3 3 _ _ _ _ (beep)  
2. 1 1 3 0 * (beep)  
3. 0 * (beep)  
4. 0 2 1 4 0 9 * (beep)  
5. 7 * (beep)  
6. 0 # (beeeeeep)  
2.5.2 Call Forward Time  
This programming sequence turns the call forward feature either ON or OFF and sets up a schedule  
for the call-forwarding feature. You must also program a call forwarding number (2.5.3).  
1. Press * 3 7 and enter the MASTER CODE. [ * 3 7 _ _ _ _ (beep)]  
2. Press 0 * to turn call forwarding OFF, OR press 1 * to always call forward, OR press 2 *  
to call forward per the call forward schedule. [ _ * (beep)]  
You can terminate here (step 8) if you have previously programmed the schedule and  
only ON / OFF or Call Forward per the schedule is desired.  
3. Enter the begin time hour (01-12) and minutes (01-59) then press *. [ _ _ _ _ * (beep)]  
4. Press 0 * for AM, OR press 1 * for PM. [ _ * (beep)]  
5. Enter the end time hour (01-12) and minutes (01-59) then press *. [ _ _ _ _ * (beep)]  
6. Press 0 * for AM, OR press 1 * for PM. [ _ * (beep)]  
7. Enter the days of the week that the call forward time zone is to be active then press *.  
[ _ _ _ _ _ _ _ * (beep)]  
Sun = 1, Mon = 2, Tue = 3, Wed = 4, Thu = 5, Fri = 6, Sat = 7.  
You can enter up to 7 numbers here (1-7). For example, for the hold open to be active  
only on Saturdays and Sundays, enter 1 7. The order of the numbers is not important; 17  
is the same as 71.  
8. Press 0# TOGETHER to end. [0# (beeeeeep)]  
Page 32  
1812-161-E-1-10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2.5.3 Call Forward Phone Number Programming  
These steps program the call forwarding telephone number into the 1812 memory. Call forwarding  
can only be used when the 1812 is programmed in phone mode (see 2.2.1).  
1. Press * 1 0 and enter the MASTER CODE. [ * 1 0 _ _ _ _ (beep)]  
2. Enter the phone number where calls from the 1812 are to be forwarded to (up to 20  
digits) then press *. [ _ _ _ _ _ _ _ _ _ _ _ * (beep)]  
3. Press 0# TOGETHER to end. [0# (beeeeeep)]  
2.5.4 Do Not Disturb Schedule  
Default setting in step 2 is 0 (DND Off).  
The Do Not Disturb (DND) feature allows the resident to program a schedule when they do not want  
the 1812 to ring the house phones or to call forward when the call button on the unit is pressed. For  
example, a resident may program a do not disturb schedule from 10 PM to 7 AM on certain days of  
the week, or all seven days. Once the DND schedule has been programmed, it can be turned on or  
off as needed.  
1. Press * 3 4 and enter the MASTER CODE. [ * 3 4 _ _ _ _ (beep)]  
2. Press 0 * to turn DND OFF, OR press 1 * to turn DND ON. [ _ * (beep)]  
You can terminate here (step 8) if you have previously programmed the DND schedule  
and only ON / OFF is desired.  
3. Enter the begin time hour (01-12) and minutes (01-59) then press *. [ _ _ _ _ * (beep)]  
4. Press 0 * for AM, OR press 1 * for PM. [ _ * (beep)]  
5. Enter the end time hour (01-12) and minutes (01-59) then press *. [ _ _ _ _ * (beep)]  
6. Press 0 * for AM, OR press 1 * for PM. [ _ * (beep)]  
7. Enter the days of the week that the DND schedule is to be active then press *.  
[ _ _ _ _ _ _ _ * (beep)]  
Sun = 1, Mon = 2, Tue = 3, Wed = 4, Thu = 5, Fri = 6, Sat = 7.  
You can enter up to 7 numbers here (1-7). For example, for the DND to be active only on  
Saturdays and Sundays, enter 1 7. The order of the numbers is not important; 17 is the  
same as 71.  
8. Press 0# TOGETHER to end. [0# (beeeeeep)]  
1812-161-E-1-10  
Page 33  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2.5.5 Relay Hold Schedule  
Default setting in step 3 is 0 (Hold schedules are OFF).  
This program sequence sets up schedules to automatically activate and deactivate relays 1 and 2 on  
the control board. Four schedules can be programmed, each of which can be assigned to the desired  
relay(s). These schedules can be independently turned on or off after they have been programmed.  
1. Press * 3 5 and enter the MASTER CODE. [ * 3 5 _ _ _ _ (beep)]  
2. Enter a schedule number (1, 2, 3 or 4) then press *. [ _ * (beep)]  
3. Press 0 * to turn the schedule off, OR press 1 * to turn the schedule on. [ _ * (beep)]  
You can terminate here (step 11) if you have previously programmed the schedules and  
only ON / OFF is desired.  
4. Enter the begin time hour (01-12) and minutes (01-59) then press *. [ _ _ _ _ * (beep)]  
5. Press 0 * for AM, OR press 1 * for PM. [ _ * (beep)]  
6. Enter the end time hour (01-12) and minutes (01-59) then press *. [ _ _ _ _ * (beep)]  
7. Press 0 * for AM, OR press 1 * for PM. [ _ * (beep)]  
8. Enter the days of the week that the hold open schedule is to be active then press *.  
[ _ _ _ _ _ _ _ * (beep)]  
Sun = 1, Mon = 2, Tue = 3, Wed = 4, Thu = 5, Fri = 6, Sat = 7.  
You can enter up to 7 numbers here (1-7). For example, for the hold open schedule to  
be active only on Saturdays and Sundays, enter 1 7. The order of the numbers is not  
important; 17 is the same as 71.  
9. Enter the relay number(s) that the schedule will apply to, then press *. [ _ * (beep)]  
You can enter a single relay number here, or both relay numbers (1 & 2).  
10. Repeat steps 2 through 9 to program the other time zones.  
11. Press 0# TOGETHER to end. [0# (beeeeeep)]  
Page 34  
1812-161-E-1-10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2.5.6 Time Zones  
Default setting in step 3 is 0 (Time Zones are OFF).  
This programming sequence sets up time zones (up to 4) that can be applied to the access codes  
programmed into the 1812. These time zones can be turned on or off once they have been  
programmed.  
1. Press * 3 6 and enter the MASTER CODE. [ * 3 6 _ _ _ _ (beep)]  
2. Enter a time zone number (3, 4, 5 or 6) then press *. [ _ * (beep)]  
Do not use 0, 1 or 2 for time zone numbers. These are already used; 0 = always deny,  
1 = 24/7 access for relay 1 only, 2 = 24/7 access for relay 2 only.  
3. Press 0 * to turn time zone off, OR press 1 * to turn time zone on. [ _ * (beep)]  
You can terminate here (step 11) if you have previously programmed the time zone  
schedule and only ON / OFF is desired.  
4. Enter the begin time hour (01-12) and minutes (01-59) then press *. [ _ _ _ _ * (beep)]  
5. Press 0 * for AM, OR press 1 * for PM. [ _ * (beep)]  
6. Enter the end time hour (01-12) and minutes (01-59) then press *. [ _ _ _ _ * (beep)]  
7. Press 0 * for AM, OR press 1 * for PM. [ _ * (beep)]  
8. Enter the days of the week that the time zone is to be active then press *.  
[ _ _ _ _ _ _ _ * (beep)]  
Sun = 1, Mon = 2, Tue = 3, Wed = 4, Thu = 5, Fri = 6, Sat = 7.  
You can enter up to 8 numbers here (1-7). For example, for the time zone to be active  
only on Saturdays and Sundays, enter 1 7. The order of the numbers is not important; 17  
is the same as 71.  
9. Enter the relay number(s) that the time zone will apply to, then press *. [ _ * (beep)]  
You can enter a single relay number here, or both relay numbers (1 & 2).  
10. Repeat steps 2 through 9 to program the other time zones.  
11. Press 0# TOGETHER to end. [0# (beeeeeep)]  
1812-161-E-1-10  
Page 35  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2.6 Miscellaneous  
2.6.1 Restore Defaults  
This step will restore the factory set defaults for each of the programming parameters.  
WARNING: Once started, this sequence will program all values to factory default.  
1. Press * 9 0 and enter the MASTER CODE. [ * 9 0 _ _ _ _ (beep)]  
2. Press 9 9 9 9 then press *. [ 9 9 9 9 * (beep)]  
3. This sequence will end itself automatically. [beeeeeep]  
Page 36  
1812-161-E-1-10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
SECTION 3 – ADJUSTMENTS  
Speaker Volume  
The speaker volume potentiometer is labeled SPEAKER VOL on the control board. The speaker  
volume should be adjusted for adequate sound. Adjusting the speaker volume too loud could cause  
feedback from the microphone.  
1. Open the front of the telephone entry system and locate the speaker volume adjustment.  
2. Push the "Push To Call" button to place a call to the resident. While they are talking,  
adjust the speaker volume potentiometer for adequate sound. To increase the volume  
rotate the potentiometer clockwise, to decrease the volume rotate the potentiometer  
counter clockwise.  
Microphone Gain  
The microphone gain potentiometer is labeled MIC VOL on the control board. This adjustment  
increases or decreases the loudness in the telephone handset in the house.  
1. Open the front of the telephone entry system and locate the Mic Vol adjustment.  
2. Push the "Push To Call" button to place a call to the resident. After they answer, adjust  
the microphone gain and ask the resident to let you know when the loudness in their  
telephone handset is set to a comfortable level.  
Phone Line In Use  
LED  
Master Code  
LED  
1
2
3
4
5
Master Code  
Push Button  
6
7
8
Microphone  
Gain Adjust  
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
Mic  
Vol  
Keypad  
Speaker  
Volume  
Adjust  
Speaker  
Vol  
1
2
3
4
5
6
7
8
9 1011  
1812-161-E-1-10  
Page 37  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Page 38  
1812-161-E-1-10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
SECTION 4 – USER INSTRUCTIONS  
4.1 Resident Operating Instructions  
4.1.1 Granting or Denying a Guest Access  
To place a call from the 1812 to the resident’s house, the guest simply presses the PUSH TO CALL  
button located on the faceplate. Once the guest has been identified by voice communication, the  
resident may grant them access by pressing the appropriate tone open number, or they may deny  
access by simply hanging up.  
1. To grant access to a guest, press the programmed tone open number. (The factory  
setting for the tone open number is 9, however this can be programmed to any number  
desired. See section 2.2.8 to program tone open numbers.) The 1812 will respond with a  
confirming tone and will open the door or gate.  
2. To deny access, hang up the telephone.  
Prior to ringing the resident’s phones, the 1812 will perform several logic steps to check the status of  
the Do Not Disturb (DND) and Call Forwarding features.  
If the DND feature is turned on, the DND schedule will be checked. If the current time is within the  
DND schedule, the system will not ring the resident’s phones or call forward.  
If the call forwarding feature is turned off, the 1812 will always ring the resident phones when the  
Push To Call button is pressed. If the call forwarding feature is turned on and the current time does  
not fall within the call forward schedule boundaries, the system will ring the resident’s phone when  
Push To Call is pressed. If the call forwarding schedule is turned on and the current time is within the  
call forwarding schedule boundaries, the system will dial the preprogrammed call forwarding number.  
4.1.2 Call Waiting  
When the resident is on their telephone and a guest pushes the Push To Call push button, the 1812  
will sound a short tone in the resident’s handset. This indicates to the resident that a guest is at their  
door or gate.  
1. To place the outside call on HOLD and talk to the guest, press #.  
2. To grant the guest access, press the programmed tone open number. The 1812 will  
respond with a confirming tone, open the door or gate, and will reconnect the resident’s  
phone with their outside call.  
3. To deny the guest access, press #. The 1812 will disconnect from the resident’s phone  
and reconnect it to the outside call.  
The same process can be used when the resident is talking to a guest at the 1812 and an outside call  
comes in. The resident can place the guest on hold and switch to the outside call.  
1812-161-E-1-10  
Page 39  
Download from Www.Somanuals.com. All Manuals Search And Download.  
4.1.3 Dial-Out Phone Numbers  
To use the dial-out phone number feature, the guest simply presses a two-digit directory code (24-50)  
on the system keypad. The 1812 will automatically dial out the phone number programmed under the  
directory code that was entered on the keypad (section 2.3.1). Once the call is answered, the person  
called may grant access by pressing the programmed tone open number or they can press the hang  
up number (2.2.10) to disconnect the call without granting access.  
4.1.4 Access Codes  
The access codes will operate either relay 1 or relay 2 depending on which relay they have been  
programmed to activate (section 2.4.1 and 2.4.2). Access codes may also be time zone restricted  
(section 2.5.6). To use an access code, you must press the # key first. When a valid access code is  
entered, a long tone will sound indicating that the relay has activated.  
1. Press # then enter the access code [# _ _ _ _ _ (beeeeeep)]  
When the access code is entered on the keypad, the system will check its memory to see if the code  
is programmed to activate relay 1 or relay 2, and will also check any time zone restrictions that may  
have been programmed for the specific code that was entered.  
If the access code is a temporary code, the system will check the clock/calendar to determine if the  
current day falls within the programmed temporary access code boundaries (section 2.4.5).  
Page 40  
1812-161-E-1-10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
4.2 Remote Operation  
4.2.1 Remote Programming  
The 1812 can be programmed and operated from a remote location using a touch-tone telephone. Be  
sure that the ability for the 1812 to answer an incoming call has not been disabled (see 2.2.9).  
Note: The 1812 master code cannot be programmed remotely – it can only be programmed from the  
system keypad – see Programming the Master Code on page 21.  
1. Call the resident’s phone number. After the programmed number of rings (2.2.9) the 1812  
will answer with a tone.  
2. Follow the desired programming steps in Section 2 of this manual.  
3. When complete with the desired programming function, hang up. You cannot use 0# to  
end programming steps from a touch-tone telephone.  
4.2.2 Remote Relay Activation  
The 1812 system relays can be activated from a remote (off site) location. Be sure that the ability for  
the 1812 to answer an incoming call has not been disabled (see 2.2.9). Refer to the tone open  
numbers that where programmed in section 2.2.8 to determine each of the activation numbers.  
Momentary Activation (Relay activates for its programmed strike time)  
Hold Open (Relay will activate and remain activated).  
Deactivate (Relay will deactivate)  
Hold 1 Hour (Relay will activate for 1 hour and then automatically deactivate)  
To activate the relay(s) from a remote (off-site) location, perform the following steps.  
1. Call the resident’s phone number. After the programmed number of rings (2.2.9) the 1812  
will answer with a tone.  
2. Press * 1 6 and enter the MASTER CODE. [ * 1 6 _ _ _ _ (beep)]  
(Two-way voice communication is also enabled at this point)  
3. Enter the desired tone open number. [ _ (beep)]  
4. Hang up.  
1812-161-E-1-10  
Page 41  
Download from Www.Somanuals.com. All Manuals Search And Download.  
4.2.3 Relay Activation  
The 1812 system relays can be activated from the house. Refer to the tone open numbers that  
where programmed in section 2.2.8 to determine each of the activation numbers.  
Momentary Activation (Relay activates for its programmed strike time)  
Hold Open (Relay will activate and remain activated).  
Deactivate (Relay will deactivate)  
Hold 1 Hour (Relay will activate for 1 hour and then automatically deactivate)  
To activate the relay(s) from the resident’s house, perform the following steps.  
1.  
2.  
3.  
Pick up your telephone and press * 7. [ * 7 (beep)]  
Enter the desired tone open number (2.2.8). [ _ (beep)]  
Hang up.  
4.2.4 Relay Activation Check  
The 1812 can be called to check if relay 1, relay 2, or both relays in the system are latched and  
holding a door or gate in the open (unlocked) position.  
1.  
2.  
Pick up resident’s telephone and press * 7. [ * 7 (beep)]  
Listen for the following sequence of tones. No tones: neither relay is activated.  
Relay 1 activated: beep - pause - beep - pause . . .Relay 2 activated: beep beep -  
pause - beep beep - pause . . .Both relays activated: beep beep beep - pause -  
beep beep beep - pause . . .  
3.  
Hang up.  
Page 42  
1812-161-E-1-10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
SECTION 5 – MAINTENANCE  
The DoorKing 1812 telephone entry system is essentially a maintenance free device. When the unit  
is properly installed, it should provide years of trouble free service. Maintenance is limited to updating  
the access codes and temporary access codes on an as needed basis.  
The faceplate of the unit should be cleaned on a regular basis to keep contaminants in the air from  
sticking to the surface and possibly causing pitting. When cleaning the faceplate of the system, never  
use an abrasive cleaner or cloth. Stainless steel cleaner works very well with a soft cloth for systems  
with a stainless steel faceplate. A clean damp soft cloth should be used to clean gold plated  
faceplates.  
5.1  
Troubleshooting  
If problems should develop with your telephone entry system, refer to the trouble-shooting guide on  
the following pages to try and correct any problems. Our experience has shown that a majority of  
reported problems are actually programming related and can be corrected on site. If problems persist  
and they cannot be corrected, contact your authorized DoorKing dealer for assistance. Before  
performing any troubleshooting, check the following:  
1.  
2.  
Have a good VOM meter handy to check voltages and continuity.  
Have a telephone test set (DoorKing p/n 1800-050 or equivalent) to check the  
telephone line. Noise on the phone line will cause problems with the entry system.  
3.  
4.  
5.  
6.  
Check the polarity of the phone lines. See section 5.2.  
Be sure that the entry system case is properly grounded.  
Be sure that the telephone wires are twisted.  
A hum on the system indicates that the phone line or 16 VAC power lines may be  
grounded. Check to be sure that the phone lines or power lines are not shorted to  
ground. Be sure that the cable used for communication is a twisted pair, good quality  
phone cable insulated for direct underground burial. Using phone wire that is  
designed for indoor use only can absorb moisture and cause a hum on your phone  
line.  
7.  
Check the 16 VAC system power. Be sure that the transformer is properly rated (20  
VA). Keep the wire run from the transformer to the entry system as short as possible.  
Use 16 or 18 AWG, 600 volt insulated wire only. The importance of proper power  
wiring cannot be over stressed!  
1812-161-E-1-10  
Page 43  
Download from Www.Somanuals.com. All Manuals Search And Download.  
5.2  
Phone Line Polarity  
When troubleshooting 1812 operational problems,  
check phone line polarity. Crossed polarities can  
affect system operation.  
Red  
Green  
Dashed lines  
are existing circuit board  
connections and are shown for clarification purposes  
only. DO NOT add any additional jumpers to wiring  
or terminals.  
Home  
8
DC Positive  
DC Negative  
DC Negative  
DC Positive  
DC Positive  
DC Negative  
DC Positive  
DC Negative  
Home  
Phone Out  
Phone Out  
Phone In  
7
6
5
4
3
2
1
When connecting multiple 1812 systems, maintain  
common polarity on all connections.  
Bypass  
Switch  
Check polarity on terminals.  
Example: set a VOM meter to measure DC volts.  
Place the positive lead on 1812 terminal 2 and the  
negative lead on 1812 terminal 1. If the meter shows  
a positive voltage - OK. If the meter shows a negative  
voltage (needle moves off scale to the left), reverse  
the wires. Repeat this process to check other wire  
pairs on bypass switch and 1812 terminal strip.  
Phone In  
C.O. (Phone Company)  
C.O. (Phone Company)  
1812  
Terminal  
Blue/White  
White/Blue  
Ring  
DC Negative  
DC Positive  
1
2
3
4
5
Phone In  
Phone In  
Ground  
Tip  
Gnd  
Gnd  
Surge  
Suppresser  
Ring  
Tip  
DC Positive  
DC Negative  
Phone Out  
Phone Out  
White/Blue  
Blue/White  
Wiring if surge  
suppresser is  
not used.  
Central Office (C.O.)  
Demarcation Device  
Earth  
Ground  
Page 44  
1812-161-E-1-10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
5.3  
Isolating Noise Problems  
If noise or hum is present on the resident’s phone line after installation of the 1812 telephone  
intercom system, use the procedure on the next page to find and correct the source of the noise. This  
procedure will require the use of a telephone test set (DoorKing p/n 1800-050 or equivalent).  
Typically, noise is usually introduced into the system because of incorrect wiring, poor quality of wire,  
wire runs exceeding maximum distances, phone and high voltage power wires running in the same  
conduit or in very close proximity to each other, a wrong type transformer was substituted, or the  
phone lines, power lines or 1812 circuit board is grounded.  
1. Place the BYPASS switch in the BYPASS mode (slide switch to right). If noise goes  
away, problem is with phone in/out wiring, power wiring, or 1812 unit. Place the BYPASS  
switch in the ENTRY SYSTEM mode (slide switch to left) and proceed to step 3. If noise  
is still present when switch is in the bypass mode, disconnect C.O. wires and HOUSE  
wires from bypass switch. Connect the C.O. wires to the HOUSE wires. If the noise goes  
away, the bypass switch is bad and needs to be replaced. If noise is still present, contact  
the telephone company for service.  
2. Remove all external items connected to the 1812 unit, such as back-up batteries, relay  
connections, push button switches, or time clocks. All terminals should be free of any  
wiring except terminals 1 and 2 (PHON IN WIRES), terminal 3 (CASE GROUND WIRE),  
terminals 4 and 5 (PHON OUT WIRES), and terminals 17 and 18 (16 VAC POWER  
WIRES). If noise is still present, proceed to step 2. If noise is gone, the source of the  
noise is one of the external devices that were connected to the 1812. Reconnect them  
one at a time until you find the item that is the source of the noise.  
3. Remove the PHON OUT wires from terminals 4 and 5 at the 1812 unit. Connect your  
handy phone directly to the loose PHON OUT wires. The wires should be dead and you  
should not have any dial tone on these wires. If you do have dial tone, the 1812 is wired  
incorrectly. Disconnect power immediately and refer to the wiring information section in  
this manual.  
4. Disconnect your handy phone from the PHON OUT wires (step 3). Remove the PHON  
IN wires from terminals 1 and 2 at the 1812 unit. Connect the PHON IN wires to the  
PHON OUT wires. This completely disconnects the 1812 unit from the circuit. Check the  
phones in the house. If the noise is gone, problem is with or in the 1812 unit, or with the  
power supply or power wiring. Reconnect the PHON IN wires to terminals 1 and 2, and  
the PHON OUT wires to terminals 4 and 5, then proceed to step 5. If the noise is still  
present, problem is with the PHON IN or PHON OUT wires running from the 1812 unit to  
the bypass switch. These wires will need to be replaced and/or re-routed to correct the  
problem.  
5. Disconnect the 16 VAC wires from terminals 17 and 18. If the phone line is now clear,  
the problem is in the 16 VAC power run. Check the power lines for a ground, or running  
next to high voltage wires, or an improper wire size and insulation, or too long of a wire  
run. If noise is still present, go to step 6.  
6. If noise is still present at this step in the trouble shooting sequence, this would indicate a  
short to ground internally in the 1812 unit. Remove the 8-pin front panel terminal strip  
from the circuit board, and check for noise again. If noise is gone, this would indicate a  
problem with the microphone board, speaker, push button, or lights on the front panel  
assembly. Check for any shorts to ground on any of these components or wiring. Check  
to be sure that none of the wires are pinched. If noise is still present, check the wires  
entering the back of the 1812 box and be sure that none are pinched. Be sure that these  
wires are not touching the back of the 1812 circuit board, possibly causing a short to  
ground. If all of the above steps fail to identify the source of noise, contact DoorKing for  
additional assistance.  
1812-161-E-1-10  
Page 45  
Download from Www.Somanuals.com. All Manuals Search And Download.  
5.4  
Troubleshooting Tables  
SYMPTOM  
POSSIBLE SOLUTION(S)  
Cannot get into  
programming mode.  
Wrong master code entered. Start over.  
Waiting too long between pushing buttons. Enter information quicker.  
Keypad is not plugged into board correctly. Cable points down.  
Waiting too long between pushing buttons.  
System emits a long  
tone and cancels  
programming.  
Forgetting to press * first when programming.  
Keypad is dead.  
No power. Check for 16 VAC input power.  
Check that the keypad is properly connected to the circuit board. The cable on  
the plug points down when connected to the circuit board.  
Dial tone is heard on  
the 1812 speaker.  
The system is not wired in series with the resident phone line. Check the  
PHON IN terminals (1 & 2) and the PHON OUT terminals (4 & 5).  
Buzz or noise on the  
line.  
Check for a short to ground behind the circuit board.  
Check for pinched wires near the door hinge.  
Check for 16-volt power shorted to a conduit.  
Check for a phone line shorted to ground.  
Check that the phone wires are twisted.  
Check that all wires, speaker, keypad, etc., are isolated from ground.  
Check that the cabinet is properly grounded. Be sure case ground (terminal 3)  
is not used as a low voltage common.  
Check for excessive voltage drop on 16 VAC power.  
Check phone line with telephone test set.  
Buzz on telephone  
line.  
Remove the PHON IN and PHON OUT wires from the 1812 terminal strip.  
Connect the PHON IN wires to the PHON OUT wires. If the noise is still  
present, bad PHON IN or PHON OUT wires.  
Remove 16 VAC wires from the terminal strip. Check house phones. If noise  
goes away, 16 VAC wires are probably grounded. Replace wires.  
Check internal wires, switch wires, battery wires for any pinches or shorts.  
Check that the by-pass switch is not set to by-pass mode.  
Phones in home will  
not ring.  
Do Not Disturb time zone may be enabled. Turn Do Not Disturb off or change  
time zone boundaries.  
Call forwarding feature enabled or call forwarding time zone is turned on. Turn  
off call forwarding and call forwarding time zone. Change call forwarding time  
zone boundaries.  
Voltage drop in 16 VAC supply. Check voltage at terminals 17 & 18.  
Disconnect PHON OUT wires from terminals 4 & 5. Connect test telephone to  
terminals 4 & 5. If test telephone rings, problem is with phone out wiring. If  
test phone does not ring, circuit board may be at fault.  
Phones in home ring,  
but no communication  
occurs.  
Check telephone company demarcation (interface) device placement. 1812  
must be wired so that the C.O. wires exiting the demarcation device are  
connected to the C.O. terminals on the bypass switch. Check the wiring  
diagram.  
Disconnect the PHON OUT wires and connect a test telephone to the PHON  
OUT terminals (4 & 5). If the 1812 cannot communicate with the test phone,  
PHON IN and PHON OUT wires may be connected backwards. Check wiring  
and reconnect.  
System will not  
activate relays.  
Phones do not  
generate a tone.  
Switch the wires on the PHON OUT terminals (4 & 5).  
Switch wires on PHON IN terminals (1 & 2) if using the call forward or  
preprogrammed dialing out features.  
Page 46  
1812-161-E-1-10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
SYMPTOM  
POSSIBLE SOLUTION(S)  
System generates  
tone when granting  
access to a visitor, but  
will not work on  
Switch the wires on the PHON IN terminals.  
regular phone line.  
System will not  
answer when called  
from the resident’s  
phone.  
Using the wrong attention number. Re-program attention number.  
System will not  
answer when called  
from a remote  
location.  
Answer incoming call feature is turned off. Turn answer incoming call feature  
on.  
Number of rings to answer may be programmed too high. Reprogram number  
of rings to answer.  
Electric strike locks on  
or gate operator holds  
open.  
Excessive voltage drop on 16 VAC line.  
Hold open schedule is enabled. Turn off hold open schedule or reprogram time  
zone.  
Access code used was programmed under a hold location code. Reprogram  
access code into a momentary activation location code.  
A hold command was sent to the relay from the resident’s phone. Deactivate  
the relay using the resident’s phone.  
Access code will not  
work.  
Forgetting to press # first.  
Access code is time zone restricted and the access code time zone is enabled.  
Turn access code time zone off, reprogram time zone boundaries or reprogram  
access code without a time zone.  
1812-161-E-1-10  
Page 47  
Download from Www.Somanuals.com. All Manuals Search And Download.  
5.5  
Wire Diagram  
1
2
3
4
5
6
7
8
1
2
Master  
Code  
3
4
SW 1  
MODEM / TCP ENB  
5
6
7
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
Mic  
Vol  
Keypad  
Speaker  
Vol  
1
2
3
4
5
6
7
8
9 1011  
1
2
3
4
5
6
7
8
9
10 11  
LED PCB  
+
-
1
+
4
3
-
LED Push Button  
2
DOORKING, INC., INGLEWOOD, CA 90301  
Title: 1812 Plus and 1812 Access Plus  
Internal Wire Diagram  
Date:  
1/09  
Dwg. No.  
M1812P-001  
Rev.  
A
Page 48  
1812-161-E-1-10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
5.6  
Accessories  
Secondary Keypad  
Allows remote activation of the system relays by use of the access  
codes. Does not provide any voice communication to the main unit or to  
the resident telephone. P/N 1812-082.  
Surge Suppressers  
Mounting Post  
High voltage (115 V) suppresser. P/N 1876-010. Phone line  
suppresser. P/N 1877-010. Low voltage (28 V) suppresser. P/N 1878-  
010.  
Gooseneck mounting post with concrete base plate. P/N 1200-045.  
Gooseneck mounting post – direct burial. P/N 1200-046.  
Telephone Test Set  
Battery  
Includes clips, cord and carrying case. P/N 1800-050.  
12 volt .8 amp hour gel cell provides stand by power during power  
interruptions. P/N 1801-008.  
Postal Lock Box  
CCTV Camera  
Magnetic Locks  
Electric Strikes  
Provides a means for the mail carrier to enter the premise to deliver mail.  
P/N 1402-080.  
Camera mounted in phone system. P/N 1812-147. Requires additional  
CCTV components.  
A variety of magnetic locks are available to meet individual application  
requirements. Contact your DoorKing dealer.  
A variety of electric strikes are available to meet individual application  
requirements. Contact your DoorKing dealer.  
1812-161-E-1-10  
Page 49  
Download from Www.Somanuals.com. All Manuals Search And Download.  
5.7  
Tables  
Complete the information in the tables on the following pages to maintain a record of the information  
that has been programmed into the 1812 entry system.  
MASTER CODE  
Tone Open Numbers  
Momentary Activation  
Hold  
Relay 1  
Relay 2  
Release  
Hold 1 Hour  
Do Not Disturb Schedule  
Call Forward Schedule  
Begin Time  
End Time  
Begin Time  
End Time  
Days of Week  
Days of Week  
Access Code Time Zone Schedules  
Zone 2  
Zone 1  
Zone 3  
Zone 4  
Begin Time  
End Time  
Days of Week  
Relays  
Hold Open Schedules  
Schedule 1  
Schedule 2  
Schedule 3  
Schedule 4  
Begin Time  
End Time  
Days of Week  
Relays  
Page 50  
1812-161-E-1-10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Directory Codes / Dial-Out Phone Numbers  
Directory Code  
Name  
Phone Number  
24  
25  
26  
27  
28  
29  
30  
31  
32  
33  
34  
35  
36  
37  
38  
39  
40  
41  
42  
43  
44  
45  
46  
47  
48  
49  
50  
1812-161-E-1-10  
Page 51  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Access Code Log Sheet  
Name  
Access Code  
Time Zone  
Schedule Number  
Relay Momentary  
or Hold  
Page 52  
1812-161-E-1-10  
Download from Www.Somanuals.com. All Manuals Search And Download.  
1812-161-E-1-10  
Page 53  
Download from Www.Somanuals.com. All Manuals Search And Download.  

Conair Hair Dryer SD6IS User Manual
Danby Refrigerator DBC514BLS User Manual
Danby Refrigerator DFF1044W BLS User Manual
Dell Server E07S002 User Manual
Delta Electronics Network Router DUP B User Manual
DigiTech Musical Toy Instrument Live Harmony User Manual
Eclipse Fujitsu Ten GPS Receiver AVN4400 User Manual
Electro Voice Speaker System FRi 2082 User Manual
Fujitsu Home Security System MB91401 User Manual
GE Monogram Range 36 and 48 Dual Fuel Ranges Natural Gas Models ZDP48N4G User Manual