Owner’s Manual
Model 1812 Plus
Residential Telephone Intercom / Access Control System
DoorKing, Inc.
120 Glasgow Avenue
Inglewood, California 90301
U.S.A.
Phone: 310-645-0023
Fax: 310-641-1586
P/N 1812-161 REV E, 1/10
Copyright 2009 DoorKing, Inc. All rights reserved.
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Use this manual with the following models only.
1812-Plus Residential Telephone Intercom / Access Control System with circuit board 1971-010.
DoorKing, Inc. reserves the right to make changes in the products described in this manual
without notice and without obligation of DoorKing, Inc. to notify any persons of any such revisions
or changes. Additionally, DoorKing, Inc. makes no representations or warranties with respect to
this manual. This manual is copyrighted, all rights reserved. No portion of this manual may be
copied, reproduced, translated, or reduced to any electronic medium without prior written consent
from DoorKing, Inc.
1812-161-E-1-10
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Table of Contents
Preface
Important Notices......................................................................................................................................................6
General Information..................................................................................................................................................7
Features ..................................................................................................................................................................8
Section 1 – Installation & Wiring
Installation Guidelines
1.1
1.2
1.3
Mount the 1812 Plus.................................................................................................................................9
Mount the By-Pass Switch........................................................................................................................10
Dimensions
Surface Mount Models..............................................................................................................................11
Flush Mount Models .................................................................................................................................12
Wall Mount Models...................................................................................................................................13
Telephone Line Wiring..............................................................................................................................14
Power Wiring ............................................................................................................................................15
Surge Suppression and Grounding ..........................................................................................................15
Wiring Diagram – Single Unit – Telephone Mode ....................................................................................16
Wiring – Multiple Units – Telephone Mode...............................................................................................17
Wiring – Single Unit – Intercom Mode......................................................................................................18
Wiring – Multiple Units – Intercom Mode..................................................................................................19
Main Terminal Description........................................................................................................................20
1.4
1.5
1.6
1.7
1.8
1.9
1.10
1.11
Section 2 – Programming
Before You Start – Programming the Master Code.............................................................................................21
Programming Guide Table.....................................................................................................................................22
2.1
2.2
Programming Information
2.1.1
2.1.2
Programming from the Keypad ................................................................................................23
Programming with a Touch-Tone Telephone...........................................................................23
System Parameter Programming
2.2.1
2.2.2
2.2.3
2.2.4
2.2.5
2.2.6
2.2.7
2.2.8
2.2.9
2.2.10
2.2.11
2.2.12
2.2.13
Phone / Intercom Mode............................................................................................................24
Single or Multiple Systems.......................................................................................................24
System Attention Number ........................................................................................................24
Single or Double Ring ..............................................................................................................24
Number of Rings to Residence ................................................................................................25
Talk Time..................................................................................................................................25
Relay Strike Time.....................................................................................................................25
Tone Open Numbers................................................................................................................26
Answer Incoming Calls on X Rings ..........................................................................................26
Hang Up Tone..........................................................................................................................27
Call Waiting ..............................................................................................................................27
Turn Speaker On......................................................................................................................27
Set Call Forwarding Microphone Gain and Speaker Volume...................................................28
2.3
Directory Codes
2.3.1
2.3.2
2.3.3
Directory Codes 24 – 50 Dial Phone Number ..........................................................................29
Delete Phone Number from Directory Codes 24 - 50...............................................................29
Delete All Phone Numbers from Directory Codes 24 - 50........................................................29
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2.4
Devices
2.4.1
2.4.2
2.4.3
2.4.4
2.4.5
2.4.6
2.4.7
Simple Access Code Programming .........................................................................................30
Access Code Programming .....................................................................................................30
Delete Access Codes...............................................................................................................30
Delete All Access Codes..........................................................................................................31
Temporary Access Code programming ...................................................................................31
Delete Temporary Access Codes ............................................................................................31
Delete All Temporary Access Codes .......................................................................................31
2.5
Time Functions
2.5.1
2.5.2
2.5.3
2.5.4
2.5.5
2.5.6
Program the Calendar Chip .....................................................................................................32
Call Forward Time....................................................................................................................32
Call Forward Phone Number Programming.............................................................................33
Do Not Disturb Schedule..........................................................................................................33
Relay Hold Schedule................................................................................................................34
Time Zones ..............................................................................................................................35
2.6
Miscellaneous
2.6.1 Restore Defaults ......................................................................................................................36
Section 3 – Adjustments
Speaker Volume and Microphone Gain ...................................................................................................37
Section 4 – User Instructions
4.1
Resident Operating Instructions
4.1.1
4.1.2
4.1.3
4.1.4
Granting or Denying a Guest Access.......................................................................................39
Call Waiting..............................................................................................................................39
Dial-Out Phone Numbers.........................................................................................................40
Access Codes ..........................................................................................................................40
4.2
Remote Operation
4.2.1
4.2.2
4.2.3
4.2.4
Remote Programming..............................................................................................................41
Remote Relay Activation..........................................................................................................41
Relay Activation .......................................................................................................................42
Relay Activation Check ............................................................................................................42
Section 5 – Maintenance and Trouble Shooting
5.1
5.2
5.3
5.4
5.5
5.6
5.7
Trouble Shooting......................................................................................................................................43
Phone Line Polarity ..................................................................................................................................44
Isolating Noise Problems..........................................................................................................................45
Trouble Shooting Tables ..........................................................................................................................46
Internal Wire Diagram ..............................................................................................................................48
Accessories..............................................................................................................................................49
Programming Information Tables.............................................................................................................50
Directory Codes / Dial-Out Phone Numbers ............................................................................................51
Access Code Log Sheet...........................................................................................................................52
1812-161-E-1-10
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Important Notices
FCC – United States
This equipment has been tested and found to comply with the limits for a class A digital device,
pursuant to Part 15 of the FCC Rules and Regulations. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
FCC Registration Number: DUF6VT-12874-OT-T
DOC - Canada
The Canadian Department of Communications label identifies certified equipment. This certification
means that the equipment meets certain telecommunications network protective, operational, and
safety requirements. The Department does not guarantee the equipment will operate to the users
satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the
facilities of the local telecommunications company. The equipment must also be installed using an
acceptable means of connection. The customer should be aware that compliance with the above
conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian maintenance facility
designated by the supplier. Any repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications company cause to request the user to
disconnect the equipment.
Users should ensure, for their own protection, that the electrical ground connections of the power
utility, telephone lines, and internal metallic water pipe system, if present, are connected together.
This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate.
DOC Registration Number: 1736 4507 A
Notice:
The Load Number (LN) assigned to each terminal device denotes the percentage of the total load to
be connected to a telephone loop which is used by the device, to prevent overloading. The
termination on a loop may consist of any combination of devices subject only to the requirement that
the sum of the load numbers of all the devices does not exceed 100.
Notice:
DoorKing does not provide a power transformer on units sold into Canada. Use only transformers that
are CSA listed to power the telephone entry system. The model 1812-Plus requires a 16-volt, 20 VA
transformer.
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General Information
•
Prior to beginning the installation of the telephone entry system, we suggest that you become
familiar with the instructions, illustrations, and wiring guidelines in this manual. This will help
insure that you installation is performed in an efficient and professional manner.
•
The proper installation of the telephone entry panel is an extremely important and integral
part of the overall access control system. Check all local building ordinances and building
codes prior to installing this system. Be sure your installation is in compliance with local
codes.
•
•
When used to control a door or pedestrian gate, try to locate the telephone entry system as
near as possible to the entry point. The unit should be mounted on a rigid wall to prevent
excessive shock and vibration from closing doors or gates. Continuous vibration and shock
from slamming doors or spring-loaded pedestrian gates will damage the circuit board. Under
no circumstances should the unit be mounted directly to a moving door or gate.
ADA mounting requirements for door control. The requirements below apply only when
the telephone entry system is being used to control entry through a public door only. If this
system is used to control entry through a vehicular gate or private entrance, the dimensions
noted below do not apply.
1. If the clear floor space allows only forward approach to the system, the maximum
high forward reach allowed is 48 inches above grade to the top of the keypad.
2. If the high forward reach to the system is over an obstruction of greater than 20
inches but less than 25 inches, the maximum high forward reach allowed is 44 inches
above grade to the top of the keypad.
3. If the clear floor space allows parallel approach by a person in a wheelchair, the
maximum high side reach shall be 54 inches above grade to the top of the keypad.
4. If the high side reach is over an obstruction of 24 inches or less, the maximum high
side reach allowed is 46 inches above grade to the top of the keypad.
•
•
•
When used to control a vehicular gate with an automatic gate operator, the telephone
entry system must be mounted a minimum of ten (10) feet away from the gate and gate
operator, or in such a way that a person cannot operate the entry system and/or touch
the gate or gate operator at the same time.
Be sure that the system is installed so that it is not directly in the traffic lane. Goose neck
mounting post and kiosks work well for these type systems. When planning where to locate
the system, take into consideration traffic lane layouts, turn around lanes for rejected access,
conduit runs, power availability, etc.
Environmental factors must also be taken into account. Surface mount units are designed for
direct outdoor installations, however it is preferable to protect them from direct exposure to
driven rain or snow whenever possible. Flush mount units must be protected from direct
exposure to the elements.
•
•
This telephone entry system contains a number of static sensitive components that can be
damaged or destroyed by static discharges during installation or use. Discharge any static
prior to removing the circuit board from the lobby panel by touching a proper ground device.
Instruct the end user to read and follow these instructions. Instruct the end user to
never let children play with or operate any access control device. This Owner’s
Manual is the property of the end user and must be left with them when installation is
complete.
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Features
•
Unique telephone communication system allows homeowners to use their telephone as an
intercom to speak to a guest at a front door or gate, and to control access to their property.
•
•
Unique distinctive ring.
Unit connects directly to the homeowners existing telephone line. No additional monthly
expense for a second telephone line.
•
•
•
•
Built in call waiting assures that incoming calls or guest calls are not missed.
Call Forwarding.
Up to 27 preprogrammed dial-out telephone numbers.
Answer machine bypass feature. Allows the homeowner to log into the 1812 even after an
answering machine has already picked up the call.
•
•
Two internal relays allow the system to control a main entry gate plus a pedestrian access
gate.
Built-in clock / calendar provides the following time related functions:
1. Do-not-disturb time zone.
2. Four hold-open time zones.
3. Entry code time zones.
4. Call forwarding time zone.
5. 10 temporary access codes.
•
•
Unit can be programmed to work with PBX and KSU phone systems.
Optional secondary keypad can be added for remote entry code activation of door or gate.
Order part number 1812-082.
Page 8
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SECTION 1 - INSTALLATION
Installation of the 1812 Plus Telephone Entry System involves the installation of the hardware and by-
pass switch, and the wiring of these components.
If used to control a vehicular gate with an automatic gate operator, the
telephone entry system must be mounted a minimum of ten (10) feet away
from the gate and gate operator, or in such a way that a person cannot
operate the entry system and/or touch the gate or gate operator at the same
time.
1.1 Mount the 1812 Plus
Surface and Wall mount units can be mounted directly to a wall or pilaster or post mounted using a
DoorKing mounting post (there are several different styles available). Flush mount units are designed
to be mounted into a pilaster, wall or kiosk. In any case, be sure that the unit is securely mounted
and is not subject to continuous vibration from closing doors or gates.
1. Open the cabinet of the 1812 and carefully disconnect the front panel terminal connector
and the keypad connector. The front panel terminal connector is located in the lower right
hand corner. The entire connector will come off the board by gently pulling it straight out.
2. Remove four (4) 6-32 a 1/2 round head screws from each corner of the control board.
3. Remove the control board from the housing. CAUTION: The control board contains static
sensitive components. Discharge any static electricity from your hands by touching a
proper ground device before removing the control board.
4. Mount the 1812 housing assembly. Make any conduit connections at this time. Be sure
that the mounting screws do not protrude into the cabinet where they could cause a
short.
5. Route wiring into the housing assembly at this time. DO NOT APPLY POWER.
6. Clean out the back box. Be sure that all dirt, metal or wood debris is removed from the
back box.
7. Remove the main terminal wiring connector from the control board by gently pulling it
straight up. This will make wiring to the main terminal easier.
8. Install the control board into the back box. Secure the control board with the four (4) 6-32
x 1/2 screws removed in step 2. CAUTION: The control board contains static sensitive
components. Discharge any static electricity from your hands by touching a proper
ground device before installing the control board.
9. Plug the front panel connector onto the control board pins in the lower right hand corner.
The red wire goes to the left.1
10. Plug the keypad connector onto the circuit board plug. The cable points down.
11. After pre-wiring the main terminal control board connector (see wiring instructions),
carefully re-install it onto the control board main terminal pins.
1812-161-E-1-10
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1.2 Mount the By-Pass Switch
The 1812’s by-pass switch provides a method to remove the 1812 from the telephone line and
reconnect the homeowner’s telephone to the telephone system. The By-Pass switch IS NOT
optional – it must be installed as part of the 1812 system. All telephone wiring for the 1812
must pass through the by-pass switch. Wire the by-pass switch per the wiring instructions in
this manual.
Mount the by-pass switch in a location that is easily accessible by the homeowner. In case of trouble,
the homeowner will use the by-pass switch to restore telephone service to their home. If the by-pass
switch is installed outdoors, it must be installed in a NEMA Type 4 enclosure (not supplied) to protect
the switch from direct exposure to rain, snow and other elements.
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1.3 Dimensions
Surface Mount
10.0
5.25
2.5
.875
1
4
7
*
2
5
8
0
3
6
9
#
5.0
2.875
.875 Dia
1.31
1.25
Surface Mount Curved
11.0
6.25
2.5
.875
1
4
2
5
8
0
3
6
9
#
7
’
5.5
.875
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Flush Mount Rough-in Box
10.25
4.5
1.25 Dia
5.0
2.625
Flush Mount
4.25
1
4
7
*
2
5
8
0
3
6
9
#
12.0
.875 Dia
5.0
2.5
10.0
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Wall Mount
10.75
3.5
2.5
1.125
1
4
7
*
2
5
8
0
3
6
9
#
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1.4 Telephone Line Wiring
Be sure to observe electrical safety when working with phone lines. Phone lines carry electricity and
the ring voltage can deliver a substantial jolt. The best policy is to disconnect the house phone from
the phone company Network Interface Device (also known as ‘Demarcation Device’) before working
on the wiring.
In most residential homes, the phone cable contains four wires; green, red, black, yellow. The green
and red are twisted to make one pair and the black and yellow are twisted to make another pair (This
allowed for the addition of a second phone line since telephones use only two wires). Most phone
lines installed in the U.S. in the second half of the 20th Century have this type of wire. This type of
wire is now obsolete. All new telephone projects are using Cat5 wire. If you have Cat5 wiring in your
home, the conversion is simple (see chart).
The convention for Cat5 wire is as follows:
•
•
•
Colored pairs match; e.g., WHITE with blue
mark goes with BLUE with white mark for one
phone line, etc.
Modern Wiring
Cat5e or Cat6
Old Wiring
Four Conductor
Tip 1 = WHITE / Blue Mark
Green
Ring 1 = BLUE / White Mark
Red
The pairs are used in the order pictured: for
the first line, you use BLUE, for the second
line you use ORANGE, etc.
Tip 2 = WHITE / Orange Mark
Ring 2 = ORANGE / White Mark
Black
Yellow
Tip 3 = WHITE / Green Mark
Ring 3 = GREEN / White Mark
An easy way to remember this is that the
colors run from the sky to the earth. BLUE sky
comes first; ORANGE sunset second; GREEN
grass third; BROWN earth last.
Tip 4 = WHITE / Brown Mark
Ring 4 = BROWN / White Mark
"Tip" and "Ring" are common terms in the telephone service industry referring to the two wires or
sides of an ordinary telephone line. Tip is the ground side (positive) and Ring is the battery (negative)
side of a phone circuit. The ground side is common with the central office of the telephone company
(telco); the battery side carries -48 volts of DC voltage when in an "idle" or "on hook" state.
Phone Line Polarity. Tip and ring reversal is mostly immaterial, except for special circuits including
DID (Direct Inward Dialing) trunks, T-1 lines, and ground start lines where the field side ("terminal")
equipment (a company's PBX switch, for example) can only function correctly with correct tip and ring
polarity.
It is extremely important to use the correct type of wire in telephone applications. Since the
1812 requires phone lines to be run outdoors or in an underground environment, we
recommend that you use only wire that is rated for direct underground burial. For example,
use Cat5e Gel Filled (flooded) UV Resistant Direct Burial Cable run in conduit for your 1812
phone line requirements. Do not use thinly insulated brown-jacketed telephone wire (the type found
in the walls of a house) for outdoor or underground phone line wiring. Using improper wire can cause
noise and hum on the phone line. Be sure that phone wire pairs are twisted.
Phone lines can be run up to 3600 feet, provided that the proper wire size is used. Refer to the chart
at the top of the next page.
Page 14
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TELEPHONE LINE WIRING
WIRE SIZE
MAX DISTANCE IN FEET
24 AWG
22 AWG
20 AWG
18 AWG
800
1600
2200
3600
1.5 Power Wiring
Do not run telephone lines and high voltage lines in the same conduit. Separate high voltage and
telephone line conduits by at least six (6) inches.
POWER WIRING
WIRE SIZE
18 AWG
MAX DISTANCE IN FEET
100
200
16 AWG
The 1812 Plus system operates on 16.5 VAC. Do not power this device with 24 volt AC power.
Use the supplied power transformer, 16 VAC, 20 VA (or U.L. listed equivalent) to power the telephone
entry system. Do not power any other devices (electric strikes, magnetic locks, etc.) from this power
transformer. For wire runs up to 100 feet, use 18 AWG wire. For wire runs up to 200 feet, use 16
AWG wire.
1.6 Surge Suppression and Grounding
Proper grounding and the use of surge suppressers can significantly reduce the chance of
component failure because of static charges or surges. To be effective, ground connections should
be made with a minimum 12 AWG wire to a ground point within 10 feet of the device being protected.
The ground point must be at an electrical panel, a metallic cold water pipe that runs in the earth, or a
grounding rod driven at least 10 feet into the soil. A gooseneck mounting post anchored in
concrete does not make a good ground.
It is highly recommended that telephone line surge suppresser (DoorKing p/n 1877-010) be installed
to help protect the system from phone line power surges.
It is highly recommended that a low voltage surge suppresser (DoorKing p/n 1878-010) be installed to
help protect the telephone entry system from power surges.
1812-161-E-1-10
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1.7 Wiring for a Single Unit – Telephone Mode
1
ENTRY
BY-PASS
B
House Phones
White/Blue
Blue/White
White/Blue
Blue/White
DOORKING
1875-010
Phone
Jack
Phone
Jack
Phone
Jack
From Phone
Company
3
White/Orange
Orange/White
C.O.
PH IN PH OUT HOME
1
2
3
4
5
6
7
8
C
GND
2
7
7
By-Pass
Switch
A
1
2
Master
Code
3
Vehicular Gate
Operator
3
4
5
6
7
7
8
9
10
11
12
13
14
15
16
17
18
Mic
Vol
Keypad
6
Mag Lock
Power
16.5 VAC
20 VA
6
Speaker
Vol
5
4
Pedestrian
Gate / Door
1
2
3
4
5
6
7
8
9 1011
Mount the by-pass switch in a location that is easily accessible by the homeowner. The By-
Pass switch IS NOT optional – it must be installed as part of the 1812 system. If
installed outdoors, be sure to protect the by-pass switch from direct exposure to rain, snow
and other elements.
Locate the telephone company demarcation device.
A
IMPORTANT! Identify the wires that connect to the
homeowner’s telephones. Disconnect these wires from
the demarcation device and connect them to terminals 7
and 8 on the by-pass switch.
1
2
Use only twisted pair telephone wire that is rated for direct underground burial. DO NOT use
wire that is intended for indoor applications. Recommend Cat5e Gel Filled (flooded)
UV Resistant Direct Burial Cable in conduit. DO NOT run telephone wires and high
voltage wires in the same conduit. Check the phone wire chart for wire size / distance.
Connect a twisted-pair telephone wire to terminals 1 and 2
on the by-pass switch. Connect the other end of these
wires to the telephone company demarcation device where
you removed the wires from above.
Check for polarity on the phone "IN" wires, terminals 1 and 2. Terminal 2 must be positive
with respect to terminal 1. Set a VOM meter to measure DC volts. Place the positive lead on
terminal 2 and the negative lead on terminal 1. If the meter shows a positive voltage - OK. If
the meter shows a negative voltage (needle moves off scale to the left), reverse the wires on
terminals 1 and 2.
Place the by-pass switch in the “BY-PASS” position until
the 1812 unit is installed. Test the homeowner’s telephone.
They should have dial tone while the switch is in the BY-
PASS position.
3
Optional DoorKing Surge Suppresser P/N 1877-010 (or
equivalent) highly recommended.
Use supplied 16.5 VAC, 20 VA power transformer or UL Listed equivalent. DO NOT
Power this device with a 24 Volt transformer or source voltage.
B
C
4
5
For best protection, surge suppresser ground wire must be
3-ft. or less in length. Use minimum 12 AWG wire.
Magnetic locks or electric strikes must be powered from a separate UL Listed power
transformer. Do not power strikes or magnetic locks from the 1812 power transformer.
3
Ring is Positive with respect to Tip terminal. See
Use minimum 18 AWG wire for runs up to 100 feet; 16 AWG wire for runs up to 200 feet. It is
recommended to keep power wire runs as short as possible. Check the power wire chart for
wire size / distance.
Maintain polarity!
6
7
PH IN #3 connects to Term 1.
PH IN #4 connects to Term 2.
PH OUT #5 connects to Term 5.
PH OUT #6 connects to Term 4.
Be sure to properly ground all devices. Minimum 12 AWG wire.
DOORKING, INC., INGLEWOOD, CA 90301
This device is powered by a 16.5 VAC
transformer. DO NOT power this device with a
24 VAC transformer or power source.
Title: 1812 Plus – single system.
Basic wire connections.
Date:
6/09
Dwg. No.
M1812P-001
Rev.
B
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1.8 Wiring for Multiple Units – Telephone Mode
1
ENTRY
BY-PASS
B
House Phones
White/Blue
Blue/White
White/Blue
Blue/White
DOORKING
1875-010
Phone
Jack
Phone
Jack
Phone
Jack
From Phone
Company
3
White/Orange
Orange/White
C.O.
PH IN PH OUT HOME
1
2
3
4
5
6
7
8
C
GND
7
7
2
By-Pass
Switch
A
1
2
Master
Code
3
Vehicular Gate
Operator
3
4
5
7
6
7
8
9
10
11
12
13
14
15
16
17
18
1st 1812
Mic
Vol
Keypad
6
Mag Lock
Power
16.5 VAC
20 VA
6
Speaker
Vol
5
4
Pedestrian
Gate / Door
1
2 3 4 5 6 7 8 9 1011
2
7
1
2
Master
Code
Vehicular Gate
Operator
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
2nd 1812
Mic
Vol
Keypad
Mag Lock
Power
16.5 VAC
20 VA
Speaker
Vol
Pedestrian
Gate / Door
1
2 3 4 5 6 7 8 9 1011
See drawing M1812P-001 for note references.
Up to five (5) 1812 units may be wired in series using this method: PHONE OUT to PHONE IN; PHONE
OUT to PHONE IN, etc.
Each 1812 must be programmed for MULTIPLE SYSTEMS, each must have a unique ATTENTION
NUMBER and each must have a unique MASTER CODE.
DOORKING, INC., INGLEWOOD, CA 90301
Title: 1812 Plus – multiple systems.
Basic wire connections.
The 1812 that is connected directly to the house phones must have its “Number of Rings” programming
(see 2.2.8) set for 1 less than the other 1812 units in the system.
Date:
6/09
Dwg. No.
M1812P-002
Rev.
B
1812-161-E-1-10
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1.9 Wiring for Single Unit – Intercom Mode
Phone
Jack
1
Master
Code
2
A
Vehicular Gate
Operator
3
4
1
5
6
7
5
8
9
10
11
Mic
Vol
Keypad
12
4
13
14
15
16
Mag Lock
Power
16.5 VAC
20 VA
17
18
4
Speaker
Vol
3
2
Pedestrian
Gate / Door
1
2
3
4
5
6
7
8
9 1011
Use only twisted pair telephone wire that is rated for direct underground burial. DO NOT
use wire that is intended for indoor applications. Recommend Cat5e Gel Filled
(flooded) UV Resistant Direct Burial Cable. DO NOT run telephone wires and high
voltage wires in the same conduit. Check the phone wire chart for wire size / distance.
When connected directly to a single telephone or an un-
used C.O. port on a PBX or KSU system, use the PHONE
OUT terminals only. The 1812 must be programmed for
INTERCOM mode using this configuration.
A
1
When the 1812 is programmed for intercom mode, it
provides the constant source of DC voltage necessary for
communication. The intercom mode also disconnects the
phone in terminals (1 and 2) since they are not used.
Use supplied 16.5 VAC, 20 VA power transformer or UL Listed equivalent. DO NOT
Power this device with a 24 Volt transformer or source voltage.
2
3
Magnetic locks or electric strikes must be powered from a separate UL Listed power
transformer. Do not power strikes or magnetic locks from the 1812 power transformer.
Be sure that the 1812 is programmed in the intercom mode
when connecting the unit as shown above.
Use minimum 18 AWG wire for runs up to 100 feet; 16 AWG wire for runs up to 200 feet. It
is recommended to keep power wire runs as short as possible. Check the power wire chart
for wire size / distance.
4
5
This device is powered by a 16.5 VAC
transformer. DO NOT power this device with a
24 VAC transformer or power source.
Be sure to properly ground all devices. Minimum 12 AWG wire.
DOORKING, INC., INGLEWOOD, CA 90301
Title: 1812 Plus – single system.
Basic wire connections intercom mode.
Date:
2/09
Dwg. No.
M1812P-003
Rev.
A
Page 18
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1.10 Wiring for Multiple Units – Intercom Mode
Phone
Jack
1
Master
Code
2
A
Vehicular Gate
Operator
3
4
1
5
6
7
5
8
9
10
Mic
Vol
11
Keypad
1st 1812
12
4
13
14
15
16
Mag Lock
Power
16.5 VAC
20 VA
17
18
4
Speaker
Vol
3
2
Pedestrian
Gate / Door
1
2 3 4 5 6 7 8 9 1011
1
1
2
Master
Code
1
Vehicular Gate
Operator
3
4
5
6
B
7
5
8
9
10
11
12
13
14
15
16
17
18
2nd 1812
Mic
Vol
Keypad
4
16.5 VAC
20 VA
Mag Lock
Power
4
Speaker
Vol
3
2
Pedestrian
Gate / Door
1
2 3 4 5 6 7 8 9 1011
Use only twisted pair telephone wire that is rated for direct underground burial. DO NOT
use wire that is intended for indoor applications. Recommend Cat5e Gel Filled
(flooded) UV Resistant Direct Burial Cable. DO NOT run telephone wires and high
voltage wires in the same conduit. Check the phone wire chart for wire size / distance.
Connect the PHONE OUT terminals directly to home
telephone or an un-used C.O. port on a PBX or KSU
system.
A
B
1
Connect the PHONE IN terminals to the next 1812 PHONE
OUT terminals.
Use supplied 16.5 VAC, 20 VA power transformer or UL Listed equivalent. DO NOT
Power this device with a 24 Volt transformer or source voltage.
2
3
Be sure that the 1812 is programmed in the telephone
mode, unless it is the last 1812 in the system. Refer to B
below.
Magnetic locks or electric strikes must be powered from a separate UL Listed power
transformer. Do not power strikes or magnetic locks from the 1812 power transformer.
Up to five (5) 1812 units may be wired in series using this
method: PHONE OUT to PHONE IN; PHONE OUT to
PHONE IN, etc.
Use minimum 18 AWG wire for runs up to 100 feet; 16 AWG wire for runs up to 200 feet. It
is recommended to keep power wire runs as short as possible. Check the power wire chart
for wire size / distance.
4
5
Each 1812 must have a unique ATTENTION NUMBER and
each must have a unique MASTER CODE.
Be sure to properly ground all devices. Minimum 12 AWG wire.
The 1812 that is the furthest away from the phone or PBX /
KSU system must be programmed for INTERCOM MODE.
All other 1812 units in series are then programmed for
TELEPHONE MODE.
Telephone
Mode
Telephone
Mode
Intercom
Mode
This device is powered by a 16.5 VAC
DOORKING, INC., INGLEWOOD, CA 90301
transformer. DO NOT power this device with a
24 VAC transformer or power source.
Title: 1812 Plus – multiple systems.
Basic wire connections intercom mode.
Date:
2/09
Dwg. No.
M1812P-004
Rev.
A
1812-161-E-1-10
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1.11 Main Terminal Description
Terminal Description
1
2
Phone In (Negative)
Phone In (Positive)
Ground
3
4
Phone Out (Positive)
Phone Out (Negative)
Not Used.
5
6
Switch Input Relay 1. A switch closure across terminals 7 & 9 will activate relay 1 for
its programmed strike time.
7
Switch Input Relay 2. A switch closure across terminals 8 & 9 will activate relay 2 for
its programmed strike time.
8
9
- 12 VDC Battery Negative. Also common for terminals 7 & 8.
+ 12 VDC Battery Positive.
Relay 1 Normally Open
10
11
12
13
14
15
16
17
18
Relay 1 Normally Closed
Relay 1 Common
Relay 2 Normally Open
Relay 2 Normally Closed
Relay 2 Common
16.5 VAC Input Power
16.5 VAC Input Power
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SECTION 2 – PROGRAMMING
Before You Start
The 1812 has been programmed at the factory with many of the programming parameters already set
(default setting) for a typical residential application with a single 1812. There is no need to reprogram
these parameters unless you want to change them. For easy reference, refer to the chart on the next
page that list the various programming functions and their default settings.
Important! You MUST program a Master Code before any of the programming steps in Section 2
can be started. Be sure to write down the Master Code that you programmed as it will be required for
all programming steps in this Section.
Programming the Master Code
This programming step sets the system MASTER CODE. The master code is the four-digit number
required to gain access to the system memory. The master code can only be programmed from
the system keypad.
Default setting is NONE. You MUST program a Master Code.
1. Open the cabinet of the telephone entry system and press the master code button. The
Blinking LED next to the button will turn ON.
Note: After you press the master code push button, the LED will turn ON indicating that
you are in the master code programming sequence. If a master code is not entered
within 10 seconds, the master code program sequence will automatically end and the
LED will return to a blinking state indicating that you have exited the master code
programming sequence.
2. Enter a four-digit master code then press *. [ _ _ _ _ * (beep)] (The LED will revert to
Blinking).
3. Close the cabinet.
Master Code
LED
1
2
3
4
5
Master Code
Push Button
6
7
8
9
10
11
12
13
14
15
16
17
18
Mic
Vol
Keypad
Speaker
Vol
1
2
3
4
5
6
7
8
9 1011
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Programming Guide Table
System Parameters Section 2.2
Description
Command
* 0 6
Section
2.2.1
2.2.2
2.2.3
2.2.4
2.2.5
2.2.6
2.2.7
Default Value
Phone / Intercom Mode
Single / Multiple Systems
System Attention Number
Single or Double Ring
Number of Rings to Resident
Talk Time
Phone
* 6 1
Single
* 6 2
7
* 6 3
Double
* 6 4
5
* 0 8
60 Sec.
Relay Strike Time
* 0 3
1 Sec
Relay 1: 9 8 7 6
Tone Open Numbers
* 0 5
2.2.8
Relay 2: 5 4 3 2
Answer Incoming Call on X Rings
Hang-up Tone
* 1 8
* 1 7
* 2 0
* 1 6
* 1 1
2.2.9
2.2.10
2.2.11
2.2.12
2.2.13
6
0
Call Waiting On / Off
ON
N / A
7 1
Turn Speaker On From Outside Call
Set Call Forwarding Microphone Gain & Speaker Volume
Directory Codes Section 2.3
Description
Command
* 4 1
Section
2.3.1
Default Value
Empty
Directory Codes 24 – 50 Dial Phone Number
Delete Single Phone Number from Directory Codes 24 – 50
Delete All Phone Numbers from Directory Codes 24 - 50
* 4 2
2.3.2
N / A
* 4 3
2.3.3
N / A
Devices Section 2.4
Description
Command
* 0 2
Section
2.4.1
2.4.2
2.4.3
2.4.4
2.4.5
2.4.6
2.4.7
Default Value
Empty
Empty
N / A
Program Simple Access Code
Program Access Code
* 7 0
Delete Access Code
* 7 1
Delete All Access Codes
Program Temporary Access Codes
Delete Temporary Access Code
Delete All 10 Temporary Access Codes
* 7 2
N / A
* 7 3
Empty
N / A
* 7 4
* 7 5
N / A
Time Functions Section 2.5
Description
Command
* 3 3
Section
2.5.1
2.5.2
2.5.3
2.5.4
2.5.5
2.5.6
Default Value
Empty
Program Calendar Chip
Program Call Forward Time
Program Call Forward Number
Program Do Not Disturb
Program Relay Hold Schedule
Program Time Zones
* 3 7
Empty
* 1 0
Empty
* 3 4
Empty
* 3 5
Empty
* 3 6
Empty
Miscellaneous Section 2.6
Description
Command
* 9 0
Section
2.6.1
Default Value
N / A
Restore Defaults
Erase Transaction Log
* 9 1
2.6.2
N / A
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IMPORTANT! We strongly suggest that you read these programming instructions in
their entirety before beginning any programming of this telephone entry system.
The DoorKing 1812-Plus Telephone Intercom System can be programmed by the following methods.
•
KEYPAD: The keypad on the front of the entry system can be used to program all features in
the 1812-Plus unit. The MASTER CODE must be programmed from the keypad.
•
TELEPHONE: Using a touch-tone telephone, many of the programmable features can be
programmed from the house or remotely from an off-site location.
2.1 Programming Information
The 1812 PLUS model is not PC programmable. Programming can only be completed by the
two methods described below.
2.1.1 Programming from the Keypad
Follow the programming instructions as described in each section of this manual. The system will
prompt you with short tones (beep) when programming steps have been followed correctly and with a
long tone (beeeeeep) when the programming step is ended.
2.1.2 Programming with a Touch-Tone Telephone
Follow these steps when programming the 1812-Plus from the resident’s touch-tone telephone.
NOTE: The system attention number is factory set to 7. This can be changed to any number, see
section 2.2.3.
1. Press * and then the system attention number. [ * 7 (beep)]
2. Follow the programming instructions as described in each section of this manual. The
system will prompt you with short (beep) tones when programming steps have been
followed correctly.
3. When complete, hang up.
Follow these steps when programming the 1812 from an off-site touch-tone telephone. NOTE: The
1812 must be programmed to answer incoming calls, section 2.2.9.
1. Call the resident telephone number. The 1812 will answer with a short beep after the
programmed number of rings.
2. Follow the programming instructions as described in each section of this manual. The
system will prompt you with short (beep) tones when programming steps have been
followed correctly.
3. When complete, hang up.
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2.2 System Parameter Programming
2.2.1 Phone / Intercom Mode
Default setting is 1 (Phone Mode).
The 1812 is normally connected in series with a resident’s incoming phone line, which supplies a
constant source of DC voltage. When the 1812 is connected in this manner, program the unit for
PHONE mode.
If the 1812 is to be connected to an open C.O. (Central Office) port on a key type telephone system,
or if the 1812 is connected directly to a telephone without a C.O. line, program the unit for
INTERCOM mode. When programmed in intercom mode, the 1812 will supply the constant DC
voltage necessary for operation and will disconnect the PH-IN terminals from the circuit since these
are not used in intercom mode.
If the 1812 is programmed for the intercom mode, the call forwarding and preprogrammed dial-out
phone number features will not work.
1. Press * 0 6 and enter the MASTER CODE. [ * 0 6 _ _ _ _ (beep)]
2. Press 1 * for phone mode, OR press 0 * for intercom mode. [ _ * (beep)]
3. Press 0# TOGETHER to end. [0# (beeeeeep)]
2.2.2 Single or Multiple Systems
Default setting is 1 (Single System).
Set for single if the 1812 is the only unit connected to the phone line, or set to multiple if more than
one 1812 is connected to the phone line.
1. Press * 6 1 and then enter the MASTER CODE. [ * 6 1 _ _ _ _ (beep)]
2. Press 1 * for a single system OR press 0 * for multiple systems. [ _ * (beep)]
3. Press 0# TOGETHER to end. [0# (beeeeeep)]
2.2.3 System Attention Number
Default setting is 7.
The system attention number is the number that the 1812 responds to when called from the
residence. If more than one 1812 is sharing the phone line, be sure the attention number to each unit
is programmed with a unique attention number.
1. Press * 6 2 and then enter the MASTER CODE. [ * 6 2 _ _ _ _ (beep)]
2. Enter a single digit attention number (0-9) then press *. [ _ * (beep)]
3. Press 0# TOGETHER to end. [0# (beeeeeep)]
2.2.4 Single or Double Ring
Default setting is 1 (Double Ring).
Setting this for a double ring provides a unique ring so that a call from the 1812 is easily identified, or
the ring can be set to the standard single long ring.
1. Press * 6 3 and then enter the MASTER CODE. [ * 6 3 _ _ _ _ (beep)]
2. Press 1 * for a double ring OR press 0 * for a single ring. [ _ * (beep)]
3. Press 0# TOGETHER to end. [0# (beeeeeep)]
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2.2.5 Number of Rings to Ring Residence
Default setting is 05 (5 Rings).
When the CALL button on the 1812 is pushed, this programming sequence sets the number of
unanswered rings to the house before the 1812 hangs up.
1. Press * 6 4 and then enter the MASTER CODE. [ * 6 4 _ _ _ _ (beep)]
2. Enter the number of rings before 1812 hangs up (01-99) then press *. [ _ _ * (beep)]
3. Press 0# TOGETHER to end. [0# (beeeeeep)]
2.2.6 Talk Time
Default setting is 060 (60 Seconds).
This programming sequence sets the maximum time allowed for conversation when the 1812 places
a call to the resident’s house, or if call forwarding is active, or if any of the dial out numbers are used.
Talk time can be set from 10 seconds up to 255 seconds (4 minutes, 15 seconds) and is entered as a
three-digit number. For example, to set a talk time of 30 seconds, enter 030 in step 2.
1. Press * 0 8 and enter the MASTER CODE. [ * 0 8 _ _ _ _ (beep)]
2. Enter the talk time code (010-255) then press *. [ _ _ _ * (beep)]
3. Press 0# TOGETHER to end. [0# (beeeeeep)]
2.2.7 Relay Strike Time
Default setting for Both Relays is 01 (1 Second).
These steps will program Relay 1 and Relay 2 strike times. Strike times can be programmed from 1/4
second (enter 00 in step 3) up to 99 seconds.
1. Press * 0 3 and enter the MASTER CODE. [ * 0 3 _ _ _ _ (beep)]
2. Press 1 * to set relay 1, OR 2 * to set relay 2 strike time. [ _ * (beep)]
3. Enter the two-digit strike time (00-99) then press *. [ _ _ * (beep)]
4. Repeat steps 2 and 3 to set other relay strike time.
5. Press 0# TOGETHER to end. [0# (beeeeeep)]
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2.2.8 Tone Open Numbers
Default setting for Relay 1 is 9876. Default setting for Relay 2 is 5432.
These steps will program the tone open number(s) for both relay 1 and relay 2 (each relay is
programmed independently). You will need to enter a four-digit number (see chart below) to set each
relay. If a function is not desired, enter # in place of a number. For example, if you want the relay to
have a momentary activation function only, and you want the relay to activate when the number 9 is
pressed, enter 9 # # # in step 3.
Note: Hold and Hold 1 hour will not function when a call is made via dialing a directory
number.
1. Press * 0 5 and enter the MASTER CODE. [ * 0 5 _ _ _ _ (beep)]
2. Press 1 * to set relay 1, OR press 2 * to set relay 2. [ _ * (beep)]
3. Enter the four-digit tone open number code then press *. [ _ _ _ _ * (beep)]
4. Repeat steps 2 and 3 to set the other relay tone open number(s).
5. Press 0# TOGETHER to end. [0# (beeeeeep)]
4 Digit Tone
Open
Function
Number
Code
1st Digit
2nd Digit
3rd Digit
4th Digit
Momentary activation. The relay will activate for its programmed strike time.
Hold open. The relay will activate and remain activated until commanded to deactivate.
Deactivate relay.
Hold open 1 hour. The relay will activate for 1 hour and then deactivate itself.
2.2.9 Answer Incoming Call on X Rings
Default setting is 06 (6 Rings).
This programming section sets the number of rings that the 1812 will allow to pass through the
system before it picks up the call. The number of rings to answer can be set from 1 to 99 rings and
must be entered as a two-digit number. For example, if you want the 1812 to answer the call after the
sixth ring, enter 0 6 in step 2. If you program 00 in step 2, this will prevent (disable) the 1812 from
answering incoming calls to it.
Important! If more than one 1812 is connected in the system (2.2.2 set for multiple systems), the
1812 that is connected directly to the house phones must have the “Answer Incoming Call” set for
one less ring than the other 1812 units connected in the system.
1. Press * 1 8 and enter the MASTER CODE. [ * 1 8 _ _ _ _ (beep)]
2. Enter the number of rings (01 – 99) then press *. [ _ _ * (beep)]
(enter 00 in this step to disable this feature)
3. Press 0# TOGETHER to end. [0# (beeeeeep)]
Answer
Machine
4 Rings
1812 # 1
5 Rings
1812 # 2
6 Rings
1812 # 3
6 Rings
1812 # 4
6 Rings
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2.2.10 Hang Up Tone
Default setting is 0.
These steps set the number that will hang-up the 1812 after the conversation is completed. The hang
up tone is used when a call from the 1812 has been forwarded to an outside number. Once the
conversation has ended, the hang up tone number should be pressed; otherwise the 1812 will remain
on the line for a period of time.
1. Press * 1 7 and enter the MASTER CODE. [ * 1 7 _ _ _ _ (beep)]
2. Enter the hang up tone number then press *. [ _ * (beep)]
3. Press 0# TOGETHER to end. [0# (beeeeeep)]
2.2.11 Call Waiting
Default setting is 1 (Call Waiting On).
These steps will turn the Call Waiting feature either ON or OFF. The call waiting feature will allow the
resident to place an outside call on hold when a visitor presses the call button on the 1812. Once
communication with the visitor is established, access can be granted or denied. If access is granted
(press the number to open the door or gate), the 1812 will automatically switch the call back to the
outside call. If the resident wants to deny access, they simply press the # key to switch back to the
outside call.
1. Press * 2 0 and enter the MASTER CODE. [ * 2 0 _ _ _ _ (beep)]
2. Press 1 * to turn Call Waiting ON, OR 0 * to turn Call Waiting OFF. [ _ * (beep)]
3. Press 0# TOGETHER to end. [0# (beeeeeep)]
2.2.12 Turn Speaker On
This command allows you to call the 1812 from a remote location and turn on the speaker at the unit
to enable two-way voice communication and will allow relay control – all tone open numbers that are
programmed (2.2.8).
1. Call the resident’s phone number. After the programmed number of rings (2.2.9) the
1812 will answer with a tone.
2. Press * 1 6 and enter the MASTER CODE. [ * 1 6 _ _ _ _ (beep)]
3. Hang up when your conversation is completed.
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2.2.13 Set Call Forwarding Microphone Gain and Speaker Volume
Default setting is 71.
This adjustment is required only if call forwarding in the 1812 is being used. This step will adjust the
microphone gain (the remote handset loudness) and the speaker volume (the 1812 loudness) during
call forwarding operation. You may have to perform these steps several times to get the optimal
microphone gain and speaker volume adjustment.
Be sure that you have a call forward phone number programmed (2.5.3) and call forwarding is turned
on (2.5.2).
Before making any adjustments, do a test call as the programmed defaults may work fine for you and
no additional adjustments may be necessary. If adjustments are made, you will need to do a call
forward test call after each adjustment to determine if the result is to your liking.
The valid values for both the microphone gain and speaker volume are 0 through 9. These values
are entered as a two-digit number in step 2 below. The first digit is the microphone gain; the second
digit is the speaker volume. The default setting is 71, which means that the microphone gain is set to
7 and the speaker volume is set to 1. A higher value increases the loudness where as a lower value
decreases the loudness.
1.
2.
Press * 1 1 and enter the MASTER CODE. [ * 1 1 _ _ _ _ (beep)]
Enter a two-digit microphone gain and speaker loudness setting, then press *.
[ _ _ * (beep)]
3.
Press 0# TOGETHER to end. [0# (beeeeeep)]
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2.3 Directory Codes
2.3.1 Directory Codes 24 – 50 Dial Phone Number
The 1812 has the capability of operating as an auto-dialer system and can store up to 27 phone
numbers in its memory. When a visitor enters a directory code on the system keypad, the 1812 will
call the phone number programmed under the specific directory code number. The directory codes,
24 through 50, are preset and cannot be changed. This feature cannot be used if the 1812 is
programmed in the intercom mode (see 2.2.1).
1. Press * 4 1 and enter the MASTER CODE. [ * 4 1 _ _ _ _ (beep)]
2. Enter a two-digit directory code (24-50) then press *. [ _ _ * (beep)]
3. Enter the phone number (up to 20 digits) then press *. [ _ _ _ _ _ _ _ _ _ _ _ * (beep)]
4. Repeat steps 2 and 3 to enter additional numbers.
5. Press 0# TOGETHER to end. [0# (beeeeeep)]
2.3.2 Delete Phone Number from Directory Codes 24 - 50
This programming sequence deletes individual directory code dial-out phone numbers from the
system memory.
1. Press * 4 2 and enter the MASTER CODE. [ * 4 2 _ _ _ _ (beep)]
2. Enter a two-digit directory code (24-50) of the phone number you want to delete then
press *. [ _ _ * (beep)]
3. Repeat step 2 to delete additional numbers.
4. Press 0# TOGETHER to end. [0# (beeeeeep)]
2.3.3 Delete All Phone Numbers from Directory Codes 24 - 50
This programming sequence will delete all directory code dial-out phone numbers stored in the
system memory.
WARNING: once started, all phone numbers will be erased.
1. Press * 4 3 and enter the MASTER CODE. [ * 4 3 _ _ _ _ (Beep)]
2. Press 9 9 9 9 then press *. [ 9 9 9 9 * (beep)]
3. The programming sequence will end itself automatically. [beeeeeep]
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2.4 Devices
2.4.1 Simple Access Code Programming
This programming sequence programs simple access codes into the system memory. Simple access
codes cannot be time zone restricted; they can only be assigned to operate either relay 1 or relay 2
on a 24/7 basis. If you require access codes to be time zone restricted, use the programming
sequence in 2.4.2.
Note: Up to 50 access codes can be programmed into the system. This 50 includes access codes
programmed in 2.4.1 AND 2.4.2. For example, if 10 access codes are programmed in 2.4.1, then
only 40 can be programmed in 2.4.2
1. Press * 0 2 and enter the MASTER CODE. [ * 0 2 _ _ _ _ (beep)]
2. Press 1 for relay 1 OR Press 2 for relay 2, then press *. [ _ * (beep)]
3. Enter a five-digit access code then press *. [ _ _ _ _ _ * (beep)]
4. Repeat steps 2 and 3 to enter additional codes.
5. Press 0# TOGETHER to end. [0# (beeeeeep)]
2.4.2 Access Code Programming
This programming sequence programs access codes into the system memory with time zone
restrictions applied. It also allows programming of the access codes to momentarily activate a relay
or to hold (latch) a relay.
1. Press * 7 0 and enter the MASTER CODE. [ * 7 0 _ _ _ _ (beep)]
2. Press 2 *. [ 2 * (beep)]
3. Enter a five-digit access code then press *. [ _ _ _ _ _ * (beep)]
4. Enter a minimum of 1, and a maximum of 4 time zones (valid time zones are 0 through 6)
that you want to apply to this access code, then press *. [ _ _ _ _ * (beep)]
Time zone 0 is always deny access, time zone 1 allows 24/7 access for relay 1only; time
zone 2 allows 24/7 access for relay 2 only. Time zones 3, 4, 5 and 6 are time zones that
have been programmed in 2.5.6.
5. Enter 0 * for momentary relay activation or enter 1 * to hold (latch) the relay. [ _ * (beep)]
6. Repeat steps 2 through 5 to program additional access codes.
7. Press 0# TOGETHER to end. [0# (beeeeeep)]
2.4.3 Delete Access Codes
This programming sequence deletes access codes that have been programmed into the system.
1. Press * 7 1 and enter the MASTER CODE. [ * 7 1 _ _ _ _ (beep)]
2. Press 2 *. [ 2 * (beep)]
3. Enter the five-digit access code to be deleted then press *. [ _ _ _ _ _ * (beep)]
4. Repeat steps 2 and 3 to delete additional access code numbers.
5. Press 0# TOGETHER to end. [0# (beeeeeep)]
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2.4.4 Delete All Access Codes
This programming sequence deletes all access codes.
WARNING: Once started, all access codes will be erased.
1. Press * 7 2 and enter the MASTER CODE. [ * 7 2 _ _ _ _ (beep)]
2. Press 2 *. [ 2 * (beep)]
3. Press 9 9 9 9 then press *. [ 9 9 9 9 * (beep)]
4. The programming sequence will end itself automatically. [beeeeeep]
2.4.5 Temporary Access Code Programming
This programming sequence programs up to 10 temporary access codes, with a beginning and
ending date and any time zone restrictions that may need to be applied.
1. Press * 7 3 and enter the MASTER CODE. [ * 7 3 _ _ _ _ (beep)]
2. Press 2 *. [ 2 * (beep)]
3. Enter a five-digit access code then press *. [ _ _ _ _ _ * (beep)]
4. Enter the beginning month (01-12) and day (01-31) then press *. [ _ _ _ _ * (beep)]
5. Enter the ending month (01-12) and day (01-31) then press *. [ _ _ _ _ * (beep)]
6. Enter a minimum of 1, and a maximum 4 time zones (valid time zones are 0 through 6)
that you want to apply to this access code, then press *. [ _ _ _ _ * (beep)]
Time zone 0 is always deny access, time zone 1 allows 24/7 access for relay 1 only; time
zone 2 allows 24/7 access for relay 2 only. Time zones 3, 4, 5 and 6 are time zones that
have been programmed in 2.5.6.
7. Press 0 * for momentary relay activation OR press 1 * to hold (latch) the relay.
[ _ * (beep)]
8. Repeat steps 2 through 7 to program additional temporary access codes.
9. Press 0# TOGETHER to end. [0# (beeeeeep)]
2.4.6 Delete Temporary Access Codes
This programming sequence deletes temporary access codes that have been programmed into the
system.
1. Press * 7 4 and enter the MASTER CODE. [ * 7 4 _ _ _ _ (beep)]
2. Press 2 *. [ 2 * (beep)]
3. Enter a five-digit access code then press *. [ _ _ _ _ _ * (beep)]
4. Repeat steps 2 and 3 to delete additional access code numbers.
5. Press 0# TOGETHER to end. [0# (beeeeeep)]
2.4.7 Delete All Temporary Access Codes
This programming sequence deletes all (10) temporary access codes that have been programmed
into the system.
WARNING: Once started, all temporary access codes will be erased.
1. Press * 7 5 and enter the MASTER CODE. [ * 7 5 _ _ _ _ (beep)]
2. Press 9 9 9 9 then press *. [ 9 9 9 9 * (beep)]
3. The programming sequence will end itself automatically. [beeeeeep]
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2.5 Time Functions
2.5.1 Program Calendar Chip
This programming sequence programs the calendar chip in the 1812 system for the current time and
date. The calendar chip must be programmed if any of the time related features are going to be used.
Note: The clock / calendar chip in the 1812 Plus will keep time for approximately 48 hours if power to
the system is lost or removed. If power is off longer than this, the clock / calendar chip will have to be
reprogrammed.
1. Press * 3 3 and enter the MASTER CODE. [ * 3 3 _ _ _ _ (beep)]
2. Enter the current hour (01-12) and minutes (01-59) then press *. [ _ _ _ _ * (beep)]
Do not use military (24 hour) time format, simply enter the hour (2 digits) and the minutes
(2 digits). For example, 8:30 is entered as 0830 whether it is AM or PM.
3. Press 0 * for AM, OR press 1 * for PM. [ _ * (beep)]
4. Enter the month (01-12) day of the month (01-31) and the year (00-99) then press *.
[ _ _ _ _ _ _ * (beep)]
5. Enter the day of the week (1-7) then press *. [ _ * (beep)]
Sun =1, Mon = 2, Tue = 3, Wed = 4, Thu = 5, Fri = 6, Sat = 7.
6. Press 0# TOGETHER to end. [0# (beeeeeep)]
EXAMPLE: Saturday, February 14th, 2009, 11:30 AM.
1. * 3 3 _ _ _ _ (beep)
2. 1 1 3 0 * (beep)
3. 0 * (beep)
4. 0 2 1 4 0 9 * (beep)
5. 7 * (beep)
6. 0 # (beeeeeep)
2.5.2 Call Forward Time
This programming sequence turns the call forward feature either ON or OFF and sets up a schedule
for the call-forwarding feature. You must also program a call forwarding number (2.5.3).
1. Press * 3 7 and enter the MASTER CODE. [ * 3 7 _ _ _ _ (beep)]
2. Press 0 * to turn call forwarding OFF, OR press 1 * to always call forward, OR press 2 *
to call forward per the call forward schedule. [ _ * (beep)]
You can terminate here (step 8) if you have previously programmed the schedule and
only ON / OFF or Call Forward per the schedule is desired.
3. Enter the begin time hour (01-12) and minutes (01-59) then press *. [ _ _ _ _ * (beep)]
4. Press 0 * for AM, OR press 1 * for PM. [ _ * (beep)]
5. Enter the end time hour (01-12) and minutes (01-59) then press *. [ _ _ _ _ * (beep)]
6. Press 0 * for AM, OR press 1 * for PM. [ _ * (beep)]
7. Enter the days of the week that the call forward time zone is to be active then press *.
[ _ _ _ _ _ _ _ * (beep)]
Sun = 1, Mon = 2, Tue = 3, Wed = 4, Thu = 5, Fri = 6, Sat = 7.
You can enter up to 7 numbers here (1-7). For example, for the hold open to be active
only on Saturdays and Sundays, enter 1 7. The order of the numbers is not important; 17
is the same as 71.
8. Press 0# TOGETHER to end. [0# (beeeeeep)]
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2.5.3 Call Forward Phone Number Programming
These steps program the call forwarding telephone number into the 1812 memory. Call forwarding
can only be used when the 1812 is programmed in phone mode (see 2.2.1).
1. Press * 1 0 and enter the MASTER CODE. [ * 1 0 _ _ _ _ (beep)]
2. Enter the phone number where calls from the 1812 are to be forwarded to (up to 20
digits) then press *. [ _ _ _ _ _ _ _ _ _ _ _ * (beep)]
3. Press 0# TOGETHER to end. [0# (beeeeeep)]
2.5.4 Do Not Disturb Schedule
Default setting in step 2 is 0 (DND Off).
The Do Not Disturb (DND) feature allows the resident to program a schedule when they do not want
the 1812 to ring the house phones or to call forward when the call button on the unit is pressed. For
example, a resident may program a do not disturb schedule from 10 PM to 7 AM on certain days of
the week, or all seven days. Once the DND schedule has been programmed, it can be turned on or
off as needed.
1. Press * 3 4 and enter the MASTER CODE. [ * 3 4 _ _ _ _ (beep)]
2. Press 0 * to turn DND OFF, OR press 1 * to turn DND ON. [ _ * (beep)]
You can terminate here (step 8) if you have previously programmed the DND schedule
and only ON / OFF is desired.
3. Enter the begin time hour (01-12) and minutes (01-59) then press *. [ _ _ _ _ * (beep)]
4. Press 0 * for AM, OR press 1 * for PM. [ _ * (beep)]
5. Enter the end time hour (01-12) and minutes (01-59) then press *. [ _ _ _ _ * (beep)]
6. Press 0 * for AM, OR press 1 * for PM. [ _ * (beep)]
7. Enter the days of the week that the DND schedule is to be active then press *.
[ _ _ _ _ _ _ _ * (beep)]
Sun = 1, Mon = 2, Tue = 3, Wed = 4, Thu = 5, Fri = 6, Sat = 7.
You can enter up to 7 numbers here (1-7). For example, for the DND to be active only on
Saturdays and Sundays, enter 1 7. The order of the numbers is not important; 17 is the
same as 71.
8. Press 0# TOGETHER to end. [0# (beeeeeep)]
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2.5.5 Relay Hold Schedule
Default setting in step 3 is 0 (Hold schedules are OFF).
This program sequence sets up schedules to automatically activate and deactivate relays 1 and 2 on
the control board. Four schedules can be programmed, each of which can be assigned to the desired
relay(s). These schedules can be independently turned on or off after they have been programmed.
1. Press * 3 5 and enter the MASTER CODE. [ * 3 5 _ _ _ _ (beep)]
2. Enter a schedule number (1, 2, 3 or 4) then press *. [ _ * (beep)]
3. Press 0 * to turn the schedule off, OR press 1 * to turn the schedule on. [ _ * (beep)]
You can terminate here (step 11) if you have previously programmed the schedules and
only ON / OFF is desired.
4. Enter the begin time hour (01-12) and minutes (01-59) then press *. [ _ _ _ _ * (beep)]
5. Press 0 * for AM, OR press 1 * for PM. [ _ * (beep)]
6. Enter the end time hour (01-12) and minutes (01-59) then press *. [ _ _ _ _ * (beep)]
7. Press 0 * for AM, OR press 1 * for PM. [ _ * (beep)]
8. Enter the days of the week that the hold open schedule is to be active then press *.
[ _ _ _ _ _ _ _ * (beep)]
Sun = 1, Mon = 2, Tue = 3, Wed = 4, Thu = 5, Fri = 6, Sat = 7.
You can enter up to 7 numbers here (1-7). For example, for the hold open schedule to
be active only on Saturdays and Sundays, enter 1 7. The order of the numbers is not
important; 17 is the same as 71.
9. Enter the relay number(s) that the schedule will apply to, then press *. [ _ * (beep)]
You can enter a single relay number here, or both relay numbers (1 & 2).
10. Repeat steps 2 through 9 to program the other time zones.
11. Press 0# TOGETHER to end. [0# (beeeeeep)]
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2.5.6 Time Zones
Default setting in step 3 is 0 (Time Zones are OFF).
This programming sequence sets up time zones (up to 4) that can be applied to the access codes
programmed into the 1812. These time zones can be turned on or off once they have been
programmed.
1. Press * 3 6 and enter the MASTER CODE. [ * 3 6 _ _ _ _ (beep)]
2. Enter a time zone number (3, 4, 5 or 6) then press *. [ _ * (beep)]
Do not use 0, 1 or 2 for time zone numbers. These are already used; 0 = always deny,
1 = 24/7 access for relay 1 only, 2 = 24/7 access for relay 2 only.
3. Press 0 * to turn time zone off, OR press 1 * to turn time zone on. [ _ * (beep)]
You can terminate here (step 11) if you have previously programmed the time zone
schedule and only ON / OFF is desired.
4. Enter the begin time hour (01-12) and minutes (01-59) then press *. [ _ _ _ _ * (beep)]
5. Press 0 * for AM, OR press 1 * for PM. [ _ * (beep)]
6. Enter the end time hour (01-12) and minutes (01-59) then press *. [ _ _ _ _ * (beep)]
7. Press 0 * for AM, OR press 1 * for PM. [ _ * (beep)]
8. Enter the days of the week that the time zone is to be active then press *.
[ _ _ _ _ _ _ _ * (beep)]
Sun = 1, Mon = 2, Tue = 3, Wed = 4, Thu = 5, Fri = 6, Sat = 7.
You can enter up to 8 numbers here (1-7). For example, for the time zone to be active
only on Saturdays and Sundays, enter 1 7. The order of the numbers is not important; 17
is the same as 71.
9. Enter the relay number(s) that the time zone will apply to, then press *. [ _ * (beep)]
You can enter a single relay number here, or both relay numbers (1 & 2).
10. Repeat steps 2 through 9 to program the other time zones.
11. Press 0# TOGETHER to end. [0# (beeeeeep)]
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2.6 Miscellaneous
2.6.1 Restore Defaults
This step will restore the factory set defaults for each of the programming parameters.
WARNING: Once started, this sequence will program all values to factory default.
1. Press * 9 0 and enter the MASTER CODE. [ * 9 0 _ _ _ _ (beep)]
2. Press 9 9 9 9 then press *. [ 9 9 9 9 * (beep)]
3. This sequence will end itself automatically. [beeeeeep]
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SECTION 3 – ADJUSTMENTS
Speaker Volume
The speaker volume potentiometer is labeled SPEAKER VOL on the control board. The speaker
volume should be adjusted for adequate sound. Adjusting the speaker volume too loud could cause
feedback from the microphone.
1. Open the front of the telephone entry system and locate the speaker volume adjustment.
2. Push the "Push To Call" button to place a call to the resident. While they are talking,
adjust the speaker volume potentiometer for adequate sound. To increase the volume
rotate the potentiometer clockwise, to decrease the volume rotate the potentiometer
counter clockwise.
Microphone Gain
The microphone gain potentiometer is labeled MIC VOL on the control board. This adjustment
increases or decreases the loudness in the telephone handset in the house.
1. Open the front of the telephone entry system and locate the Mic Vol adjustment.
2. Push the "Push To Call" button to place a call to the resident. After they answer, adjust
the microphone gain and ask the resident to let you know when the loudness in their
telephone handset is set to a comfortable level.
Phone Line In Use
LED
Master Code
LED
1
2
3
4
5
Master Code
Push Button
6
7
8
Microphone
Gain Adjust
9
10
11
12
13
14
15
16
17
18
Mic
Vol
Keypad
Speaker
Volume
Adjust
Speaker
Vol
1
2
3
4
5
6
7
8
9 1011
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SECTION 4 – USER INSTRUCTIONS
4.1 Resident Operating Instructions
4.1.1 Granting or Denying a Guest Access
To place a call from the 1812 to the resident’s house, the guest simply presses the PUSH TO CALL
button located on the faceplate. Once the guest has been identified by voice communication, the
resident may grant them access by pressing the appropriate tone open number, or they may deny
access by simply hanging up.
1. To grant access to a guest, press the programmed tone open number. (The factory
setting for the tone open number is 9, however this can be programmed to any number
desired. See section 2.2.8 to program tone open numbers.) The 1812 will respond with a
confirming tone and will open the door or gate.
2. To deny access, hang up the telephone.
Prior to ringing the resident’s phones, the 1812 will perform several logic steps to check the status of
the Do Not Disturb (DND) and Call Forwarding features.
If the DND feature is turned on, the DND schedule will be checked. If the current time is within the
DND schedule, the system will not ring the resident’s phones or call forward.
If the call forwarding feature is turned off, the 1812 will always ring the resident phones when the
Push To Call button is pressed. If the call forwarding feature is turned on and the current time does
not fall within the call forward schedule boundaries, the system will ring the resident’s phone when
Push To Call is pressed. If the call forwarding schedule is turned on and the current time is within the
call forwarding schedule boundaries, the system will dial the preprogrammed call forwarding number.
4.1.2 Call Waiting
When the resident is on their telephone and a guest pushes the Push To Call push button, the 1812
will sound a short tone in the resident’s handset. This indicates to the resident that a guest is at their
door or gate.
1. To place the outside call on HOLD and talk to the guest, press #.
2. To grant the guest access, press the programmed tone open number. The 1812 will
respond with a confirming tone, open the door or gate, and will reconnect the resident’s
phone with their outside call.
3. To deny the guest access, press #. The 1812 will disconnect from the resident’s phone
and reconnect it to the outside call.
The same process can be used when the resident is talking to a guest at the 1812 and an outside call
comes in. The resident can place the guest on hold and switch to the outside call.
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4.1.3 Dial-Out Phone Numbers
To use the dial-out phone number feature, the guest simply presses a two-digit directory code (24-50)
on the system keypad. The 1812 will automatically dial out the phone number programmed under the
directory code that was entered on the keypad (section 2.3.1). Once the call is answered, the person
called may grant access by pressing the programmed tone open number or they can press the hang
up number (2.2.10) to disconnect the call without granting access.
4.1.4 Access Codes
The access codes will operate either relay 1 or relay 2 depending on which relay they have been
programmed to activate (section 2.4.1 and 2.4.2). Access codes may also be time zone restricted
(section 2.5.6). To use an access code, you must press the # key first. When a valid access code is
entered, a long tone will sound indicating that the relay has activated.
1. Press # then enter the access code [# _ _ _ _ _ (beeeeeep)]
When the access code is entered on the keypad, the system will check its memory to see if the code
is programmed to activate relay 1 or relay 2, and will also check any time zone restrictions that may
have been programmed for the specific code that was entered.
If the access code is a temporary code, the system will check the clock/calendar to determine if the
current day falls within the programmed temporary access code boundaries (section 2.4.5).
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4.2 Remote Operation
4.2.1 Remote Programming
The 1812 can be programmed and operated from a remote location using a touch-tone telephone. Be
sure that the ability for the 1812 to answer an incoming call has not been disabled (see 2.2.9).
Note: The 1812 master code cannot be programmed remotely – it can only be programmed from the
system keypad – see Programming the Master Code on page 21.
1. Call the resident’s phone number. After the programmed number of rings (2.2.9) the 1812
will answer with a tone.
2. Follow the desired programming steps in Section 2 of this manual.
3. When complete with the desired programming function, hang up. You cannot use 0# to
end programming steps from a touch-tone telephone.
4.2.2 Remote Relay Activation
The 1812 system relays can be activated from a remote (off site) location. Be sure that the ability for
the 1812 to answer an incoming call has not been disabled (see 2.2.9). Refer to the tone open
numbers that where programmed in section 2.2.8 to determine each of the activation numbers.
•
•
•
•
Momentary Activation (Relay activates for its programmed strike time)
Hold Open (Relay will activate and remain activated).
Deactivate (Relay will deactivate)
Hold 1 Hour (Relay will activate for 1 hour and then automatically deactivate)
To activate the relay(s) from a remote (off-site) location, perform the following steps.
1. Call the resident’s phone number. After the programmed number of rings (2.2.9) the 1812
will answer with a tone.
2. Press * 1 6 and enter the MASTER CODE. [ * 1 6 _ _ _ _ (beep)]
(Two-way voice communication is also enabled at this point)
3. Enter the desired tone open number. [ _ (beep)]
4. Hang up.
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4.2.3 Relay Activation
The 1812 system relays can be activated from the house. Refer to the tone open numbers that
where programmed in section 2.2.8 to determine each of the activation numbers.
•
•
•
•
Momentary Activation (Relay activates for its programmed strike time)
Hold Open (Relay will activate and remain activated).
Deactivate (Relay will deactivate)
Hold 1 Hour (Relay will activate for 1 hour and then automatically deactivate)
To activate the relay(s) from the resident’s house, perform the following steps.
1.
2.
3.
Pick up your telephone and press * 7. [ * 7 (beep)]
Enter the desired tone open number (2.2.8). [ _ (beep)]
Hang up.
4.2.4 Relay Activation Check
The 1812 can be called to check if relay 1, relay 2, or both relays in the system are latched and
holding a door or gate in the open (unlocked) position.
1.
2.
Pick up resident’s telephone and press * 7. [ * 7 (beep)]
Listen for the following sequence of tones. No tones: neither relay is activated.
Relay 1 activated: beep - pause - beep - pause . . .Relay 2 activated: beep beep -
pause - beep beep - pause . . .Both relays activated: beep beep beep - pause -
beep beep beep - pause . . .
3.
Hang up.
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SECTION 5 – MAINTENANCE
The DoorKing 1812 telephone entry system is essentially a maintenance free device. When the unit
is properly installed, it should provide years of trouble free service. Maintenance is limited to updating
the access codes and temporary access codes on an as needed basis.
The faceplate of the unit should be cleaned on a regular basis to keep contaminants in the air from
sticking to the surface and possibly causing pitting. When cleaning the faceplate of the system, never
use an abrasive cleaner or cloth. Stainless steel cleaner works very well with a soft cloth for systems
with a stainless steel faceplate. A clean damp soft cloth should be used to clean gold plated
faceplates.
5.1
Troubleshooting
If problems should develop with your telephone entry system, refer to the trouble-shooting guide on
the following pages to try and correct any problems. Our experience has shown that a majority of
reported problems are actually programming related and can be corrected on site. If problems persist
and they cannot be corrected, contact your authorized DoorKing dealer for assistance. Before
performing any troubleshooting, check the following:
1.
2.
Have a good VOM meter handy to check voltages and continuity.
Have a telephone test set (DoorKing p/n 1800-050 or equivalent) to check the
telephone line. Noise on the phone line will cause problems with the entry system.
3.
4.
5.
6.
Check the polarity of the phone lines. See section 5.2.
Be sure that the entry system case is properly grounded.
Be sure that the telephone wires are twisted.
A hum on the system indicates that the phone line or 16 VAC power lines may be
grounded. Check to be sure that the phone lines or power lines are not shorted to
ground. Be sure that the cable used for communication is a twisted pair, good quality
phone cable insulated for direct underground burial. Using phone wire that is
designed for indoor use only can absorb moisture and cause a hum on your phone
line.
7.
Check the 16 VAC system power. Be sure that the transformer is properly rated (20
VA). Keep the wire run from the transformer to the entry system as short as possible.
Use 16 or 18 AWG, 600 volt insulated wire only. The importance of proper power
wiring cannot be over stressed!
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5.2
Phone Line Polarity
When troubleshooting 1812 operational problems,
check phone line polarity. Crossed polarities can
affect system operation.
Red
Green
Dashed lines
are existing circuit board
connections and are shown for clarification purposes
only. DO NOT add any additional jumpers to wiring
or terminals.
Home
8
DC Positive
DC Negative
DC Negative
DC Positive
DC Positive
DC Negative
DC Positive
DC Negative
Home
Phone Out
Phone Out
Phone In
7
6
5
4
3
2
1
When connecting multiple 1812 systems, maintain
common polarity on all connections.
Bypass
Switch
Check polarity on terminals.
Example: set a VOM meter to measure DC volts.
Place the positive lead on 1812 terminal 2 and the
negative lead on 1812 terminal 1. If the meter shows
a positive voltage - OK. If the meter shows a negative
voltage (needle moves off scale to the left), reverse
the wires. Repeat this process to check other wire
pairs on bypass switch and 1812 terminal strip.
Phone In
C.O. (Phone Company)
C.O. (Phone Company)
1812
Terminal
Blue/White
White/Blue
Ring
DC Negative
DC Positive
1
2
3
4
5
Phone In
Phone In
Ground
Tip
Gnd
Gnd
Surge
Suppresser
Ring
Tip
DC Positive
DC Negative
Phone Out
Phone Out
White/Blue
Blue/White
Wiring if surge
suppresser is
not used.
Central Office (C.O.)
Demarcation Device
Earth
Ground
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5.3
Isolating Noise Problems
If noise or hum is present on the resident’s phone line after installation of the 1812 telephone
intercom system, use the procedure on the next page to find and correct the source of the noise. This
procedure will require the use of a telephone test set (DoorKing p/n 1800-050 or equivalent).
Typically, noise is usually introduced into the system because of incorrect wiring, poor quality of wire,
wire runs exceeding maximum distances, phone and high voltage power wires running in the same
conduit or in very close proximity to each other, a wrong type transformer was substituted, or the
phone lines, power lines or 1812 circuit board is grounded.
1. Place the BYPASS switch in the BYPASS mode (slide switch to right). If noise goes
away, problem is with phone in/out wiring, power wiring, or 1812 unit. Place the BYPASS
switch in the ENTRY SYSTEM mode (slide switch to left) and proceed to step 3. If noise
is still present when switch is in the bypass mode, disconnect C.O. wires and HOUSE
wires from bypass switch. Connect the C.O. wires to the HOUSE wires. If the noise goes
away, the bypass switch is bad and needs to be replaced. If noise is still present, contact
the telephone company for service.
2. Remove all external items connected to the 1812 unit, such as back-up batteries, relay
connections, push button switches, or time clocks. All terminals should be free of any
wiring except terminals 1 and 2 (PHON IN WIRES), terminal 3 (CASE GROUND WIRE),
terminals 4 and 5 (PHON OUT WIRES), and terminals 17 and 18 (16 VAC POWER
WIRES). If noise is still present, proceed to step 2. If noise is gone, the source of the
noise is one of the external devices that were connected to the 1812. Reconnect them
one at a time until you find the item that is the source of the noise.
3. Remove the PHON OUT wires from terminals 4 and 5 at the 1812 unit. Connect your
handy phone directly to the loose PHON OUT wires. The wires should be dead and you
should not have any dial tone on these wires. If you do have dial tone, the 1812 is wired
incorrectly. Disconnect power immediately and refer to the wiring information section in
this manual.
4. Disconnect your handy phone from the PHON OUT wires (step 3). Remove the PHON
IN wires from terminals 1 and 2 at the 1812 unit. Connect the PHON IN wires to the
PHON OUT wires. This completely disconnects the 1812 unit from the circuit. Check the
phones in the house. If the noise is gone, problem is with or in the 1812 unit, or with the
power supply or power wiring. Reconnect the PHON IN wires to terminals 1 and 2, and
the PHON OUT wires to terminals 4 and 5, then proceed to step 5. If the noise is still
present, problem is with the PHON IN or PHON OUT wires running from the 1812 unit to
the bypass switch. These wires will need to be replaced and/or re-routed to correct the
problem.
5. Disconnect the 16 VAC wires from terminals 17 and 18. If the phone line is now clear,
the problem is in the 16 VAC power run. Check the power lines for a ground, or running
next to high voltage wires, or an improper wire size and insulation, or too long of a wire
run. If noise is still present, go to step 6.
6. If noise is still present at this step in the trouble shooting sequence, this would indicate a
short to ground internally in the 1812 unit. Remove the 8-pin front panel terminal strip
from the circuit board, and check for noise again. If noise is gone, this would indicate a
problem with the microphone board, speaker, push button, or lights on the front panel
assembly. Check for any shorts to ground on any of these components or wiring. Check
to be sure that none of the wires are pinched. If noise is still present, check the wires
entering the back of the 1812 box and be sure that none are pinched. Be sure that these
wires are not touching the back of the 1812 circuit board, possibly causing a short to
ground. If all of the above steps fail to identify the source of noise, contact DoorKing for
additional assistance.
1812-161-E-1-10
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5.4
Troubleshooting Tables
SYMPTOM
POSSIBLE SOLUTION(S)
Cannot get into
programming mode.
•
•
•
•
•
Wrong master code entered. Start over.
Waiting too long between pushing buttons. Enter information quicker.
Keypad is not plugged into board correctly. Cable points down.
Waiting too long between pushing buttons.
System emits a long
tone and cancels
programming.
Forgetting to press * first when programming.
Keypad is dead.
•
•
No power. Check for 16 VAC input power.
Check that the keypad is properly connected to the circuit board. The cable on
the plug points down when connected to the circuit board.
Dial tone is heard on
the 1812 speaker.
•
The system is not wired in series with the resident phone line. Check the
PHON IN terminals (1 & 2) and the PHON OUT terminals (4 & 5).
Buzz or noise on the
line.
•
•
•
•
•
•
•
Check for a short to ground behind the circuit board.
Check for pinched wires near the door hinge.
Check for 16-volt power shorted to a conduit.
Check for a phone line shorted to ground.
Check that the phone wires are twisted.
Check that all wires, speaker, keypad, etc., are isolated from ground.
Check that the cabinet is properly grounded. Be sure case ground (terminal 3)
is not used as a low voltage common.
•
•
•
Check for excessive voltage drop on 16 VAC power.
Check phone line with telephone test set.
Buzz on telephone
line.
Remove the PHON IN and PHON OUT wires from the 1812 terminal strip.
Connect the PHON IN wires to the PHON OUT wires. If the noise is still
present, bad PHON IN or PHON OUT wires.
•
Remove 16 VAC wires from the terminal strip. Check house phones. If noise
goes away, 16 VAC wires are probably grounded. Replace wires.
•
•
•
Check internal wires, switch wires, battery wires for any pinches or shorts.
Check that the by-pass switch is not set to by-pass mode.
Phones in home will
not ring.
Do Not Disturb time zone may be enabled. Turn Do Not Disturb off or change
time zone boundaries.
•
Call forwarding feature enabled or call forwarding time zone is turned on. Turn
off call forwarding and call forwarding time zone. Change call forwarding time
zone boundaries.
•
•
Voltage drop in 16 VAC supply. Check voltage at terminals 17 & 18.
Disconnect PHON OUT wires from terminals 4 & 5. Connect test telephone to
terminals 4 & 5. If test telephone rings, problem is with phone out wiring. If
test phone does not ring, circuit board may be at fault.
Phones in home ring,
but no communication
occurs.
•
•
Check telephone company demarcation (interface) device placement. 1812
must be wired so that the C.O. wires exiting the demarcation device are
connected to the C.O. terminals on the bypass switch. Check the wiring
diagram.
Disconnect the PHON OUT wires and connect a test telephone to the PHON
OUT terminals (4 & 5). If the 1812 cannot communicate with the test phone,
PHON IN and PHON OUT wires may be connected backwards. Check wiring
and reconnect.
System will not
activate relays.
Phones do not
generate a tone.
•
•
Switch the wires on the PHON OUT terminals (4 & 5).
Switch wires on PHON IN terminals (1 & 2) if using the call forward or
preprogrammed dialing out features.
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SYMPTOM
POSSIBLE SOLUTION(S)
System generates
tone when granting
access to a visitor, but
will not work on
•
•
Switch the wires on the PHON IN terminals.
regular phone line.
System will not
answer when called
from the resident’s
phone.
Using the wrong attention number. Re-program attention number.
System will not
answer when called
from a remote
location.
•
•
Answer incoming call feature is turned off. Turn answer incoming call feature
on.
Number of rings to answer may be programmed too high. Reprogram number
of rings to answer.
Electric strike locks on
or gate operator holds
open.
•
•
Excessive voltage drop on 16 VAC line.
Hold open schedule is enabled. Turn off hold open schedule or reprogram time
zone.
•
•
Access code used was programmed under a hold location code. Reprogram
access code into a momentary activation location code.
A hold command was sent to the relay from the resident’s phone. Deactivate
the relay using the resident’s phone.
Access code will not
work.
•
•
Forgetting to press # first.
Access code is time zone restricted and the access code time zone is enabled.
Turn access code time zone off, reprogram time zone boundaries or reprogram
access code without a time zone.
1812-161-E-1-10
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5.5
Wire Diagram
1
2
3
4
5
6
7
8
1
2
Master
Code
3
4
SW 1
MODEM / TCP ENB
5
6
7
8
9
10
11
12
13
14
15
16
17
18
Mic
Vol
Keypad
Speaker
Vol
1
2
3
4
5
6
7
8
9 1011
1
2
3
4
5
6
7
8
9
10 11
LED PCB
+
-
1
+
4
3
-
LED Push Button
2
DOORKING, INC., INGLEWOOD, CA 90301
Title: 1812 Plus and 1812 Access Plus
Internal Wire Diagram
Date:
1/09
Dwg. No.
M1812P-001
Rev.
A
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5.6
Accessories
Secondary Keypad
Allows remote activation of the system relays by use of the access
codes. Does not provide any voice communication to the main unit or to
the resident telephone. P/N 1812-082.
Surge Suppressers
Mounting Post
High voltage (115 V) suppresser. P/N 1876-010. Phone line
suppresser. P/N 1877-010. Low voltage (28 V) suppresser. P/N 1878-
010.
Gooseneck mounting post with concrete base plate. P/N 1200-045.
Gooseneck mounting post – direct burial. P/N 1200-046.
Telephone Test Set
Battery
Includes clips, cord and carrying case. P/N 1800-050.
12 volt .8 amp hour gel cell provides stand by power during power
interruptions. P/N 1801-008.
Postal Lock Box
CCTV Camera
Magnetic Locks
Electric Strikes
Provides a means for the mail carrier to enter the premise to deliver mail.
P/N 1402-080.
Camera mounted in phone system. P/N 1812-147. Requires additional
CCTV components.
A variety of magnetic locks are available to meet individual application
requirements. Contact your DoorKing dealer.
A variety of electric strikes are available to meet individual application
requirements. Contact your DoorKing dealer.
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5.7
Tables
Complete the information in the tables on the following pages to maintain a record of the information
that has been programmed into the 1812 entry system.
MASTER CODE
Tone Open Numbers
Momentary Activation
Hold
Relay 1
Relay 2
Release
Hold 1 Hour
Do Not Disturb Schedule
Call Forward Schedule
Begin Time
End Time
Begin Time
End Time
Days of Week
Days of Week
Access Code Time Zone Schedules
Zone 2
Zone 1
Zone 3
Zone 4
Begin Time
End Time
Days of Week
Relays
Hold Open Schedules
Schedule 1
Schedule 2
Schedule 3
Schedule 4
Begin Time
End Time
Days of Week
Relays
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Directory Codes / Dial-Out Phone Numbers
Directory Code
Name
Phone Number
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
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Access Code Log Sheet
Name
Access Code
Time Zone
Schedule Number
Relay Momentary
or Hold
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1812-161-E-1-10
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