CyberData Intercom System 3CX User Manual
VoIP Intercom with  
3CX Server Setup Guide  
CyberData Corporation • 2555 Garden Road • Monterey, CA • 93940 • T:831-373-2601 • F: 831-373-4193  
www.CyberData.net  
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3
2.0 Host PC Environment  
Table 2-1. Host PC Environment Details  
Description  
Hardware Type  
Hardware Version  
Software Type  
Windows Server  
Windows Server 2008  
3CX Phone System for Windows  
6.1.0  
Software Version  
3.0 Test Setup Equipment  
Table 3-1. Test Setup Equipment  
Equipment  
Model  
Version  
Aastra IP Phone  
480i CT  
N/A  
Notes:  
CyberData VoIP Intercom  
010935B  
N/A  
3.3.2  
N/A  
Notes:  
Linksys EtherFast 10/100 8-port Workgroup Hub  
Notes:  
Notes:  
Notes:  
Notes:  
Notes:  
Notes:  
Notes:  
Server Setup Guide  
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4
4.0 Setup Procedure  
To set up the 3CX SIP Server for the CyberData VoIP Intercom,  
1. Go to the web address of the Login page. The web address is determined by the customer.  
2. On the Login page, type the user name and password into the User Name and Password fields.  
See Figure 4-2. The user name and password are determined by the customer.  
Figure 4-2. Login  
User Name  
Login  
Password  
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3. Click on the Login button to go to the Main Page.  
4. On the Main Page under the “Complete the following steps to start using 3cx Phone System  
for Windows:” section, look for the section that has the text, “Click here to add an extension.”  
Figure 4-3. Main Page  
Click on here to add an extension.  
5. Click on the word here to add an extension (Figure 4-3). This will take you to the Add  
Extension page. See Figure 4-4.  
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6
6. On the Add Extension page (Figure 4-4), type the following information:  
•
•
•
•
•
•
Extension Number  
First Name  
Last Name  
Email Address  
Login ID  
Password  
Figure 4-4. Add Extension Page  
405  
405  
Extension Number First Name Last Name  
Email Address  
Password  
Next  
Login ID  
7. Click the Next button. You will see the Extension Created page. See Figure 4-5.  
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7
Figure 4-5. Extension Created Page  
405  
405  
405  
405  
8. To register the Intercom, you will need to enter the information from the 3CX Extension  
Created page into the Intercom by logging into the CyberData Configuration Home page.  
Log into the CyberData Configuration Home page (Figure 4-6) by pointing your browser to the  
Intercom’s IP address.  
For the initial configuration of the Intercom, refer to the VoIP Intercom Operation Guide PDF  
which can be found at the VoIP Intercom product page at:  
http://www.cyberdata.net/support/voip/index.html  
Note You may also download CyberData’s VoIP Discovery Utility program which allows you  
to easily find and configure the default web address of the CyberData VoIP products.  
CyberData’s VoIP Discovery Utility program is available at the following web address:  
http://www.cyberdata.net/support/voip/discovery_utility.html  
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8
9. When prompted, enter the following Web Access Username and Web Access Password to  
access the CyberData Configuration Home page (Figure 4-6):  
Default Login:  
Web Access Username: admin  
Web Access Password: admin  
Figure 4-6. CyberData Configuration Home Page  
000000  
SIP Config  
10. Click SIP Setup to open the SIP Setup page. See Figure 4-7.  
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9
11. Use the information from the Extension Created page (Figure 4-5) to enter the following  
information on the SIP Config page:  
•
•
•
•
•
•
•
SIP Server  
Remote SIP Port  
Local SIP Port  
SIP User ID  
Authenticate ID  
Authenticate Password  
Dial-Out Extension (put the phone extension into this field)  
Note Figure 4-7 is an example of a CyberData VoIP Intercom that is configured to extension  
405 and configured to call extension 409.  
Figure 4-7. SIP Config Page  
405  
405  
405  
409  
Save Settings  
12. Click Save.  
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10  
13. After clicking on Save, a reboot timer countdown will begin.  
Figure 4-8. Intercom Reboot Timer  
Rebooting, please wait... 00:04  
14. After the Intercom reboots, the green Status LED on the Intercom will blink at one second  
intervals to indicate normal operation.  
Note If Yes is selected for Speaker Beep After Initialization on the Intercom Setup page, you  
will hear a tone after the initialization sequence is complete.  
15. To test the Intercom, complete the following steps:  
•
Pick up any phone that is configured to the 3CX system and call the Intercom’s extension  
number.  
•
When a connection is established (as indicated by a beep), speak into the phone and verify  
that you can hear your voice through the Intercom.  
•
•
Hang up the phone and press the Call Button on the Intercom.  
When the phone rings, pick up the phone. Speak into the phone and verify that you can  
hear your voice through the Intercom.  
This step completes the procedure.  
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CyberData Corporation  
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11  
5.0 Frequently Asked Questions  
Q: I upgraded my 3CX PBX server to 7.1 and now my Rev B CyberData VoIP Ceiling speaker and  
My VoIP Paging Amplifier do not stay registered with the server.  
A: There is a 3CX version 7.1 registration/timing bug. To correct this problem, complete the  
following steps:  
1. Log into the 3CX PBX system, select Settings, and then select Advanced. See Figure 5-1.  
Figure 5-1. Select Settings and then Select Advanced  
Settings  
Advanced  
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12  
2. Select Custom Parameters, and then scroll down to select a parameter called  
NONCEEXPIRATION. See Figure 5-2.  
Figure 5-2. Select Custom Parameters and then Select NONCEEXPIRATION  
1. Select Custom Parameters  
2. Select NONCEEXPIRATION  
3. Change value from 1 to 2.  
3. Change the NONCEEXPIRATION parameter value from 1 to 2 and save the changes.  
See Figure 5-2.  
CyberData Corporation  
930272B  
Server Setup Guide  
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