Creative Digital Camera NX Pro User Manual

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User’s Guide  
Creative WebCam NX Pro  
Information in this document is subject to change without notice and does not represent a commitment on the part of Creative Technology Ltd. No part of this manual may  
be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, for any purpose without the written permission  
of Creative Technology Ltd. The software described in this document is furnished under a license agreement and may be used or copied only in accordance with the terms  
of the license agreement. It is against the law to copy the software on any other medium except as specifically allowed in the license agreement. The licensee may make one  
copy of the software for backup purposes.  
Copyright © 1998-2003 Creative Technology Ltd. All rights reserved.  
Version 1.0  
April 2003  
© Copyright 2003, Creative Technology Ltd. All Rights Reserved. The Creative logo, Sound Blaster and Blaster are registered trademark of Creative Technology Ltd. in  
the United States and/or other countries. Microsoft, MS-DOS, and Windows are registered trademarks of Micosoft Corporation. All other brand and product names listed  
are trademarks or registered trademarks of their respective holders.  
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Contents  
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Contents  
2
Installing Creative WebCam NX Pro................................................................................... 1-2  
In Windows 98/98SE /Me/2000/ XP....................................................................... 1-2  
Using PC-CAM Center  
Starting PC-CAM Center ..................................................................................................... 2-1  
Capturing Images and Video................................................................................................ 2-2  
Taking a Photo.......................................................................................................... 2-2  
Recording a Video.................................................................................................... 2-2  
Viewing a Photo.................................................................................................................... 2-3  
Viewing a Video.................................................................................................................... 2-3  
Reactivating the Camera....................................................................................................... 2-3  
Starting PC-CAM Center Help............................................................................................ 2-4  
3
Creative WebCam NX Pro Applications  
Creative PC-CAM Center .................................................................................................... 3-1  
Creative WebCam Monitor .................................................................................................. 3-1  
Microsoft NetMeeting .......................................................................................................... 3-1  
Microsoft Internet Explorer.................................................................................................. 3-1  
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A Technical Specifications  
Troubleshooting  
Problems Using Creative WebCam NX Pro........................................................................B-1  
Problems in Windows XP ....................................................................................................B-2  
C Note on USB Compatibility  
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Introduction  
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Introduction  
Creative WebCam NX Pro is a digital video camera kit that gives you everything you need to capture 24-  
bit still images and video in 16.7 million colors. Not only that, it also allows you to communicate face-to-  
face with others on the Internet!  
Creative WebCam NX Pro comes with the following software:  
Creative PC-CAM Center  
Creative WebCam Monitor  
Applications included on  
your Installation CD may  
vary depending on camera  
model and region of  
purchase.  
®
Microsoft NetMeeting  
Microsoft Internet Explorer  
For more information, see "Creative WebCam NX Pro Applications" on page 3-1.  
Before You Begin  
Package Contents  
Your Creative WebCam NX Pro package contains the following items:  
Creative WebCam NX Pro with USB cable attached  
Creative WebCam NX Pro installation CD  
Quick Start booklet  
README file  
The README file on the CD-ROM contains information not available at the time of printing. Read the  
file before you begin installing Creative WebCam NX Pro.  
®
®
Minimum System  
Requirements  
233 MHz Pentium II or higher IBM compatible PC  
32 MB RAM  
250 MB free hard disk space  
Available USB port or a USB hub with external power supply  
®
Microsoft Windows 98/98SE, Windows Me, Windows 2000 or Windows XP  
16-bit color display at a resolution of 1024 x 768 pixels  
CD-ROM drive installed  
Introduction i  
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®
Sound Blaster or other Windows-compatible audio card. Sound Blaster 16 or higher required for  
simultaneous two-way conversation with full-duplex support.  
For Videoconferencing  
Microphone  
Modem or LAN access to the Internet at 28.8Kbps or faster  
Technical Support and  
Warranty  
For Technical Support information, go to Start -> Programs -> Creative -> Technical Support.  
This information can also be found in the Installation CD. Go to d:\Support\<language>\Support.pdf.  
For warranty information, go to d:\Warranty\<region>\<language>\Warranty.pdf (replace d:\ with the  
drive letter of your CD-ROM drive, <region> with the region you are in, and <language> with the  
language the document is in). Please keep your Proof of Purchase for the duration of the Warranty period.  
Product Registration  
Benefits include:  
Service and Product Support from Creative  
Exclusive updates on promotions and events!  
Introduction ii  
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Document  
Conventions  
Tip. This tells you about short cuts or hints relating to a feature.  
Note. This highlights additional or important information about a feature.  
Caution! This highlights proper usage of your product. Use this information to avoid  
risky situations.  
Warning! This warns you of possible hazards to yourself or your product, that may  
result in injury or damage.  
Introduction iii  
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Installing Creative WebCam NX Pro  
1
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Installing Creative WebCam NX Pro  
This chapter tells you how to quickly install Creative WebCam NX Pro.  
Figure 1-1 highlights the features of Creative WebCam NX Pro.  
About Creative  
WebCam NX  
Pro  
Snapshot button  
Press it to launch PC-  
CAM center and  
capture images  
Focus ring  
Adjusts the view  
focus. Point the  
USB cable  
lens toward your  
subject and then  
rotate this ring in a  
clockwise or  
counterclockwise  
motion until the  
image is in focus.  
Hinged lever for  
mounting camera on  
LCD display panel  
Side View  
Front View  
Figure 1-1:  
Creative WebCam NX Pro  
Installing Creative WebCam NX Pro 1-1  
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Follow the installation procedures for your operating system.  
InstallingCreative  
WebCam NX  
Pro  
In Windows 98/98SE /  
Me/2000/ XP  
1. Do not connect Creative WebCam NX Pro to your computer before installing the drivers. If you  
accidentally begin installation with Creative WebCam NX Pro connected, the Add New Hardware  
Wizard or Found New Hardware Wizard dialog box appears. Click the Cancel button.  
2. Insert the Creative WebCam NX Pro Installation CD into your CD-ROM drive. If it does not run  
automatically, click Start -> Run and type d:\ctrun\ctrun.exe (replace d:\ with the drive letter of  
your CD-ROM drive).  
You can install the  
WebCam with your  
computer turned on.  
3. Click the options for installing drivers and applications.  
4. Follow the instructions on the screen to complete the installation.  
You may be asked, after an application is installed, if you want to restart your computer. Select No  
until all the drivers and applications are installed.  
The USB port(s) on your  
computer may be found  
on the front panel and/or  
the back panel.  
You can attach the  
WebCam to a USB hub  
with an external power  
supply.  
Installing Creative WebCam NX Pro 1-2  
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5. Place your Creative WebCam NX Pro on top of your computer monitor or other flat surface. For  
LCD flat panel monitors or notebook computers, use the integrated hinged lever to balance the  
camera. See Figure 1-2.  
If you have a microphone,  
plug it into your computer’s  
microphone connector. For  
further information, please  
your microphone connector.  
USB port  
Hinged  
lever  
Figure 1-2:  
Connecting Creative WebCam NX Pro to your computer  
For Windows 98/98SE and Windows Me only  
1. Connect the Creative WebCam NX Pro’s USB cable to an available USB port on your computer  
(Figure 1-2). Windows automatically detects the device.  
i.  
If you are prompted to insert the Windows 98 or Windows Me CD, replace the Creative  
WebCam NX Pro Installation CD with the appropriate CD.  
Note: Windows 98 is available in various editions. Be sure to use the correct edition for your  
system.  
ii. In the Insert Disk dialog box, click the OK button.  
iii. Follow the instructions on the screen.  
Installing Creative WebCam NX Pro 1-3  
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2. Check the image in the Video preview pane of the Creative WebCam NX Pro Camera  
Configuration dialog box. If it flickers or displays a series of dark bands, click the Cancel Flicker  
button.  
3. Click the Finish button, and then restart your computer if you are prompted to do so.  
For Windows 2000 only  
1. When a Digital Signature Not Found dialog  
box appears, telling you that Creative  
WebCam NX Pro has been detected, click the  
Yes button.  
2. Check the image in the Video preview pane of  
the Creative WebCam NX Pro Camera  
Configuration dialog box. If it flickers or  
displays a series of dark bands, click the  
Cancel Flicker button.  
3. Click the Finish button, and then restart your  
computer if you are prompted to do so.  
For Windows XP only  
Figure 1-3:  
Digital Signature Not Found  
After connecting your camera, Windows  
automatically detects the device.  
dialog box.  
1. When the Found New Hardware Wizard  
dialog box appears, select Install the software automatically (Recommended), and then click the  
Next button.  
Installing Creative WebCam NX Pro 1-4  
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2. When a Hardware Installation Dialog box  
appears (Figure 1-4), ignore the message and  
click the Continue Anyway button. For more  
details on this warning message, see "Problems in  
Windows XP" on page B-2. Installation will be  
complete in a while.  
3. Check the image in the Video preview pane of  
the Creative WebCam NX Pro Camera  
Configuration dialog box. If it flickers or  
displays a series of dark bands, click the Cancel  
Flicker button.  
4. Click the Finish button, and then restart your  
computer if you are prompted to do so.  
Figure 1-4:  
Hardware Installation  
dialog box  
Verifying the  
installation in  
Windows 98/98SE  
and Windows Me  
1. Right-click the My Computer icon on your desktop.  
2. On the menu that appears, click Properties.  
3. In the System Properties dialog box, click the Device Manager tab.  
4. Click the plus (+) sign next to the Imaging Device icon.  
The entry “Creative WebCam NX Pro” should appear.  
Verifying the  
installation in  
Windows 2000 &  
XP  
1. Right-click on My Computer.  
2. On the menu that appears, click Properties.  
3. In the System Properties dialog box, click the Hardware tab.  
4. Click the Device Manager button. A window appears.  
5. Click the plus (+) sign next to the Imaging Device icon.  
The entry “Creative WebCam NX Pro” should appear.  
Installing Creative WebCam NX Pro 1-5  
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Using PC-CAM Center  
2
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Using PC-CAM Center  
This chapter tells you how to quickly set up Creative WebCam NX Pro as a Web Camera using PC-CAM  
For detailed information about the application’s features and settings, refer to its Help file. (See “Starting  
PC-CAM Center Help” on page 2-4.)  
PC-CAM Center is an easy to use application that enables you to take pictures and record videos with the  
Creative WebCam NX Pro. You can also view pictures and videos, and create and manage albums.  
Starting  
PC-CAM  
Center  
You can start PC-CAM Center in any of  
the following ways:  
Click Start -> Programs -> Creative  
-> Creative WebCam -> Creative  
PC-CAM Center.  
Double-click the Creative Cam  
If PC-CAM Center does  
not recognize the camera  
correctly, see Appendix  
A, “Troubleshooting.”  
Detector icon  
in your taskbar.  
This icon appears if, during  
installation, you clicked the option for  
Creative Cam Detector to launch  
automatically at Windows startup.  
Plug your camera into the USB port  
and let Windows auto-detect it. You  
can choose to start PC-CAM Center in  
Live Video mode from a popup  
window that appears.  
PC-CAM Center  
automatically detects  
your installed model of  
Creative WebCam, and  
disables any unsupported  
features in the user  
interface.  
Figure 2-1:  
PC-CAM Center screen.  
Using PC-CAM Center 2-1  
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For more instructions on how to take a photo or record a video, refer to the PC-CAM Center Help file. To  
launch PC-CAM Center Help, see "Starting PC-CAM Center Help" on page 2-4  
and Video  
Taking a Photo  
To take a photo:  
1. In the PC-CAM Center window, click the Live Video button. The current camera view is displayed  
in the Viewing window.  
2. In the Save photo in box, select the destination album for your photo.  
The Save automatically  
check box is selected, by  
default.  
3. To capture the image shown in the viewing window, click the Snap an image button at the bottom of  
the window. By default, the photo is saved automatically and added to the destination album.  
To preview a photo:  
1. Click the Save automatically check box to clear it, if you want to preview each photo before  
deciding whether to save it to the destination album.  
2. Click the Snap an image button to take a photo. A preview of the photo is shown at the bottom-left  
corner of the Live Video window.  
3. Click the Save button if you wish to store it in the destination album.  
Recording a Video  
To record a video:  
1. In the PC-CAM Center window, click the Live Video button. The current camera view is displayed  
in the Viewing window.  
2. In the Video size box, select a suitable resolution.  
3. In the Save video in box, select a destination album for your video.  
4. To start recording a video, click the Record video button.  
The button starts blinking to indicate that recording is now in progress.  
5. To stop the recording, click the button again.  
The button stops blinking. By default, the video is saved automatically and added to the destination  
album.  
Using PC-CAM Center 2-2  
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To preview a video:  
1. Click the Save automatically check box to clear it, if you want to preview each video before  
deciding whether to save it to the destination album.  
2. Click the Record video button to start recording.  
3. After you stop recording, click the Play button on the bottom left-hand corner of the Live Video  
window to preview the video.  
4. If you wish to store it in the destination album, click the Save button after previewing the video.  
1. Click the My Album button. PC-CAM Center is now in My Album mode.  
Viewing a Photo  
Viewing a Video  
2. In the My Album box, click the My Photo folder and then click the album that contains the photos  
that you want to view.  
Thumbnails of photos in the album are displayed in the Thumbnails window.  
3. Double-click the thumbnail of the photo displayed in the Thumbnails window.  
The photo, in its actual size, is displayed in the PC-CAM Center Viewing window.  
If you are not satisfied with the result, you can select a higher resolution, and then capture the image  
again.  
1. Click the My Album button. PC-CAM Center is now in My Album mode.  
2. In the My Album box, click the My Video folder and then click the album that contains the video  
that you want to view.  
Thumbnails of videos in the album are displayed in the Thumbnails window.  
3. Double-click the thumbnail of the video you want to view.  
The video plays in the Viewing window.  
If you are not satisfied with the result, you can select a higher resolution, and then capture the video  
again.  
If your computer goes into standby mode, your camera will go into suspend mode. You can reactivate the  
camera and computer by moving the mouse or pressing a key on the keyboard.  
Reactivating the  
Camera  
Using PC-CAM Center 2-3  
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This Help file contains instructions on how to use PC-CAM Center to take photos and record videos. It also  
teaches you how to optimize settings to take high quality photos and videos.  
Starting PC-CAM  
Center Help  
To start the Help file:  
1. Click the PC-Cam Center logo at the top left corner of PC-CAM Center’s main window.  
2. On the PC-CAM Center menu, click Help.  
Using PC-CAM Center 2-4  
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Creative WebCam NX Pro Applications  
3
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Creative WebCam NX Pro Applications  
The Creative WebCam NX Pro application CD includes the following:  
Microsoft Internet Explorer  
This powerful application lets you take pictures or record videos and store them in albums. You can also  
Creative PC-  
CAM Center  
export pictures or videos to other programs, or send them as attachments in your e-mail message. There  
are various settings for you to adjust, allowing you to optimize the quality of your pictures and videos. For  
details, see "Using PC-CAM Center" on page 2-1.  
Want to put a live snapshot of your office, coffee pot, or even your fishtank on your web page? Creative  
WebCam Monitor is the application to look at. Just point your camera at your subject and pick a time  
interval. WebCam Monitor does the rest, including uploading the snapshots to the Internet. WebCam  
Monitor also acts as a motion-detecting security system which automatically e-mails you when somebody  
comes near your PC while you are not present.  
Creative  
WebCam  
Monitor  
Microsoft NetMeeting is a voice communications client that includes support for international  
conferencing standards. It also provides true multi-user application sharing and data conferencing  
capabilities.  
Microsoft  
NetMeeting  
With its one-way or two-way video-conferencing features, your friends can see you even if they do not  
have a camera. Audio-only conversations and text chats are also supported. Two or more users can  
collaborate on a document, doodle on a whiteboard, or even share any Windows application in real-time  
over the Internet or on a corporate intranet.  
Microsoft Internet Explorer is an Internet browser that features ActiveX technology, so web pages can  
combine interactive ActiveX Controls, Java applets, and more, to create interactive content. ActiveMovie  
technology allows you to view multimedia content on the web, including MPEG audio and video.  
Microsoft  
Internet Explorer  
Creative WebCam NX Pro Applications 3-1  
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Technical Specifications  
A
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Technical Specifications  
Construction  
Power  
USB Port version: Remote camera head with a USB cable  
From a USB port or USB hub with an external power supply  
CMOS image sensor  
Sensor  
Video Resolution  
Up to 640 x 480 pixels on a Minimum System  
Picture Resolution -  
Still mode  
Up to 640 x 480 pixels  
With software interpolation: Up to 1024 x 768 pixels  
Video formats  
RGB24  
I420  
Exposure control  
Color balance  
Field-of-view  
Automatic  
Automatic  
40 degrees +/- 5% (horizontal)  
15 centimeters (6 inches) to infinity  
USB Port version: Universal Serial Bus port  
Depth-of-field  
Port compatibility  
Technical Specifications A-1  
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Software  
compatibility  
TWAIN, Video for Windows, WDM MiniDriver for DirectShow and Still Image driver (STI) that runs  
in Windows 98, Windows 98 SE, Windows 2000, Windows Me and Windows XP  
Technical Specifications A-2  
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Troubleshooting  
B
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Troubleshooting  
If you have a technical problem with this product, you may wish to consult our self-help tool  
“Knowledgebase” for online troubleshooting and solutions. Go to www.creative.com and select your  
region.  
An application reports that the video driver is already in use, or that the camera cannot be found.  
Do the following:  
Problems Using  
Creative  
WebCam NX  
Pro  
The camera is not properly connected. To resolve this problem, ensure that the camera’s USB  
connector is inserted, and that the USB connector is enabled in the BIOS. Refer to your computer’s  
documentation for information on the BIOS.  
Reinstall the video capture drivers and restart your computer.  
The camera’s Power LED does not light up, or in  
Windows 98/98 SE, Me and 2000, the computer  
restarts for no apparent reason.  
You may have USB devices drawing too much  
power from your computer. This can happen  
especially when connecting USB devices to a  
passive or self-powered USB hub. In Windows  
XP, a dialog box similar to Figure B-1 appears.  
Do the following:  
Connect the camera directly to your computer’s  
USB port.  
Use a USB hub with an external power supply.  
Figure B-1:  
USB Hub Power Exceeded dialog box  
Troubleshooting B-1  
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Insufficient system resources reserved for the USB port, causing the system to be unable to  
function.  
There are too many devices in the system, causing IRQ problems with the system’s USB controller.  
Do the following:  
1. Remove some devices from the system.  
2. Restart the system.  
The system will rearrange the resources automatically.  
A Hardware Installation error message appears on a Windows XP operating system when  
applications are being installed.  
Problems in  
Windows XP  
At the time of this product's release, Microsoft strongly encouraged companies to submit their hardware  
solutions for certification. If a hardware device driver is not submitted, or does not qualify, for Microsoft  
certification, a warning message similar to the one below appears.  
You may see this message when installing a driver. If you do, you may choose to click the Continue  
Anyway button. Creative has tested the driver on Windows XP, and it does not impair or destabilize your  
computer.  
Troubleshooting B-2  
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Note on USB Compatibility  
C
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Note on USB Compatibility  
While testing Creative WebCam NX Pro on motherboards with integrated Universal Serial Bus (USB)  
ports, we encountered a small number of motherboards that do not meet the USB specification exactly.  
These and other non-USB-compliant motherboards may not operate correctly with Creative WebCam NX  
Pro. Fortunately, the manufacturers of some of these motherboards have released new versions of  
motherboards or BIOS to address the problem.  
To look for a USB  
If the setup program warns you that your motherboard’s USB port is incompatible with Creative WebCam  
NX Pro, or if the camera does not work on your system and you suspect that the problem may be related  
to your computer’s USB port, the following is a list of available options:  
compatible product, you can  
visit the product search page  
at the official USB Web site:  
search/products.  
1. Contact your computer vendor.  
Your computer vendor may be able to upgrade your motherboard or its BIOS to a newer version that  
addresses USB incompatibilities.  
2. Use a PCI host adapter that provides USB connectors.  
If you are not able to upgrade your motherboard or its BIOS, we recommend this approach.  
3. Attach the Creative WebCam NX Pro to a USB hub with an external power supply.  
Some USB devices (such as monitors) also operate as USB hubs; you can also buy USB hubs which  
are to be attached to your computer’s USB port. However, in some cases, attaching a USB hub to a  
non-USB-compliant USB motherboard connector will not solve the problem.  
Note on USB Compatibility C-1  
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