OWNER’S
INSTRUCTIONMANUAL
CENTURION
EXTENDED BASIC
TELEPHONE
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Contents
Important Safety Instructions ....................................... 2
Features Of Your Telephone ......................................... 4
Installing Your Telephone .............................................. 7
Unpacking Your Telephone.............................................. 7
Modular Wall Jacks.......................................................... 7
Desk Installation ............................................................... 8
Wall Installation ................................................................ 8
Check For Dial Tone ........................................................ 9
Before Using Your Telephone ....................................... 9
Maintenance Information ............................................... 9
Telephone Service Problems ..................................... 10
No Dial Tone ................................................................... 10
Dial Tone But No Ringing ................................................ 10
Dial Tone But No Dialing ................................................. 10
Repair of Your Telephone ............................................ 11
The FCC Wants You To Know ...................................... 12
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IMPORTANTSAFETYINSTRUCTIONS
Always follow basic safety precautions when
using your telephone equipment to reduce the
risk of fire, electrical shock, and injury.
1. Read and understand all instructions in
the Owner’s Instruction Manual.
2. Read all warnings and follow all instructions
marked on the product.
3. Unplug this product from the wall outlet
before cleaning. Use a damp cloth for
cleaning. Do not use liquid or aerosol
cleaners.
4. Do not use the telephone near water. For
example, do not use near a bathtub, wash
bowl, kitchen sink, laundry tub, swimming
pool, or in a wet basement.
5. Do not place this product on an unstable
cart or stand. The product may fall causing
serious damage to the product.
6. Do not place any objects on the tele
phonelinecord.Donotlocatethetelephone
where the line cord will be walked on.
7. Do not block or cover ventilation slots
and openings in the bottom of the
telephone.The openings should never be
blocked by placing the telephone on a bed,
sofa, rug, or other similar surfaces. This tele
phone should never be placed near or over a
radiator or heat register. This telephone
shouldneverbeplacedinabuilt-ininstallation
unless proper ventilation is provided.
8. Never spill liquid on the telephone or
push objects of any kind through ventila-
tion slots. Liquid or objects may touch
2
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dangerous voltage points or short out parts
that could result in a risk of fire or electrical
shock.
9. Do not disassemble this product. Opening
or removing covers may expose you to
dangerous voltages or other risks. Incorrect
reassembly can cause electrical shock when
the product is subsequently used.
10. Avoid using a telephone during a local
thunderstorm. There may be a remote risk
of electrical shock from lightning.
11. Do not use a telephone in the vicinity of a
gas leak to report the leak, or otherwise.
12. Unplug the telephone from the wall outlet
and refer servicing to qualified service
personnel under the following conditions:
•
•
•
•
When the line cord is frayed or plugs
damaged.
If liquid has been spilled into the tele-
phone.
If the telephone has been exposed to rain
or water.
If the telephone does not operate
properly by following the operating
instructions.
•
•
If the telephone has been dropped or the
housing damaged.
If the telephone exhibits distinct change
in performance.
SAVETHESEINSTRUCTIONS
3
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FEATURESOFYOURTELEPHONE
Hearing-Aid Compatible Handset The handset on your Cen-
turion telephone works with magnetically-coupled hearing aids.
Ringer Volume Control The 3-position switch (located on the
back of the telephone) is used to set ringer volume. Set control on
the left side for high ring volume or toward the right for low or off.
TONE/PULSE Switch The TONE/PULSE switch, located on the
back of your telephone, is used to set the type of dialing for your
telephone to match the local service from your telephone company.
The'P'positionisforPulsedialingservice.The'T'positionisforTone
dialing service. (Some telephone companies cannot accept Tone
dialing.)
Telephone Line Cord Jack Connect the modular line cord
supplied with your telephone at this jack: long cord for desk
installation; short cord for wall installation.
DATA PORT You can connect a data device (such as a modem)
at the data port jack on the rear of the telephone to connect the
devicethroughthetelephonenetworktoadistantmodem. Thedata
port connects in parallel with the telphone line. While the modem is
in use, incoming calls receive a busy signal.
PushbuttonDial Thepushbuttondialisusedtodialnumbersusing
either pulse or tone dialing.
4
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FEATURESOFYOURTELEPHONE
MESSAGE WAITING LIGHT The message light indicates that a
message is waiting.
NOTE: To configure your telephone
for a PBX system generating 90-volt
message waiting signals, use the
MW switch located on the back of the
housing. 90-Volt message waiting is
set on either T/R (Tip/Ring, the Red/
Green wires) or A (A-lead, the yel-
low-black wires).
VISUALRINGINDICATOR TheVisualRingIndicatorwilllightwhen
a ringing signal is applied to the telephone.
TONEBUTTON Thetonebuttonisusedtochangethedialingmode
from pulse to tone during a dialing sequence, when your local
service is set for rotary dial service.
FLASH Button The FLASH button sends an interrupt signal to the
distant office. The interrupt is a 600-millisecond, timed line discon-
nect which tells the distant office that you wish to use an available
feature. The results of a FLASH signal will depend on the services
you have available.
RD/P Button (Redial/Pause) Your Centurion telephone stores in
memorythelastnumberdialed(31digitsmaximum). Youcanredial
the last number dialed by lifting the handset and pressing the RD/
P button. It must be the first button pressed after lifting the handset
to activate the redial feature.
You can erase the number stored in memory by lifting the
handset and dialing any digit.
To use the Pause feature, press the RD/P button while dialing your
number to insert a two-second pause.
MUTEButton PresstheMUTEbuttonsothattheotherpartycannot
hear the conversation at your telephone. The LED lights indicating
the conversation is muted. You can continue to listen to the other
party. Pressing the MUTE button a second time will return you to
the call and the LED will turn off.
HOLD Button Press the HOLD button and return the handset to
the cradle to put the call on local hold where it can be retrieved at
anytelephone connected to the line. TheHOLDLEDflasheswhen
a call is placed on hold. To retrieve the call lift the handset or, if the
handset is off hook, press the HOLD button
IN-USE Indicator The in-use indicator will light when the handset
is lifted from the cradle.
5
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FEATURESOFYOURTELEPHONE
VOLUME CONTROL Your telephone com-
plies with the latest FCC part 68 regulations
by having a switch in its handset (see
ocation of switch as shown in pictorial) that
allows the user to increase the subset's
receivevolume.Thisincreasedvolumeshould
allow persons with hearing impairments to
carry on normal conversations by adjusting
the receive volume to its proper level.
6
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INSTALLINGYOURTELEPHONE
UNPACKINGYOURTELEPHONE
Check the contents of the carton. Make sure you have a
telephone, a baseplate, a 7-foot handset cord, a long modular line
cord, and a short modular line cord.
If anything is missing or damaged, contact the place of
purchase.
MODULAR JACKS
To install your telephone, you must have a modular wall jack
at the desired location, or a 4-prong jack that can be modified with
a 4-prong adapter. If your telephone line does not have a modular
walljack,orajackthatcanbemodified,youmusthaveoneinstalled.
DANGER: Toreducetheriskofelectricalshockand
personalinjury, observethefollowingwheninstall-
ing station wiring:
1. Never install telephone wiring during a light-
ning storm.
2. Never install telephone jacks in wet locations
unless the jack is specifically designed for wet
locations.
3. Never touch uninsulated telephone wires or
terminals unless the telephone line has been
disconnected at the network interface.
4. Use caution when installing or modifying
telephonelines.
Various types of modular wall
jacks are shown to the right. The
USOCRJ11Cmodularwalljackis
fordesktelephonesandtheUSOC
RJ11W modular wall jack is for
RJ11C
modular wall telephones.
RJ11W
Various types of 4-prong wall
jacks are shown to the right along
with a 4-prong adapter. The 4-
prong adapter plugs into the wall
jack for modular wall jack service.
AW04-59
7
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INSTALLINGYOUR TELEPHONE
DESKINSTALLATION
To install as a desk telephone, refer to the diagram.
•
Insert the baseplate mounting posts into the mounting
holes and locking slot on the housing.
Housing
Baseplate
•
•
Connect the line cord into the jack on the back of the phone.
Plug the unattached end of the line cord into the modular
wall jack.
WALL INSTALLATION
To install a wall telephone, refer to the diagram.
•
•
Plug the line cord into the jack
and route the free end down
through the channel on the
baseplate.
Insert the baseplate mounting
posts and latch into the
mounting holes and locking slot.
•
•
Plug the line cord into the
wallplate.
Slip the eyelets of the baseplate
down onto the wallplate posts in
a downward direction.
8
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INSTALLINGYOURTELEPHONE
•
Adjust the wall mount clip, located on the face of the housing,
by lifting up the clip and rotating it 180 degrees.
Complete the Desk/Wall mounting by installing the handset and
handset cord.
CHECKFORDIALTONE
Lift the handset and listen for dial tone.
•
•
When you hear dial tone, your telephone is ready to use.
If you do not hear dial tone, refer to the Telephone Service
Problems part of your manual.
BEFOREUSING YOURTELEPHONE
1. Set the ringer volume control. If the control is set to OFF,
you will not hear the ringer when someone calls you.
2. Your telephone has a TONE-PULSE switch. Set the switch
to match the dialing service from the telephone company.
•
•
•
If you have pulse service, set the Tone-Pulse switch to
PULSE.
If you set the switch for TONE service, you must have
TONE service or you cannot dial.
If you set the switch for PULSE service and you have
TONE service, you can dial numbers, but you cannot use
distant services, such as bank-by-phone, unless you press
the TONE button.
MAINTENANCEINFORMATION
Treat your telephone with care for trouble-free performance.
Avoid dropping the handset. Carefully place the handset on-hook
after use.
Clean your telephone with a damp cloth. Stains may be
removed with a mild soap. Do not use liquid or aerosol detergents
or cleaning agents.
9
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TELEPHONESERVICEPROBLEMS
If you have any problems with your telephone service,
determine if the problem is with your telephone or the telephone
companylines.BEFORECALLINGTHETELEPHONECOMPANY,be
aware that they may charge you for a service call if the problem
is caused by your telephone.
NODIALTONE
•
Unplug your telephone from the wall jack. Plug a substitute
telephone that is known to work properly into the same wall
jack.
•
•
If the problem persists when using the substitute telephone,
notify the telephone company.
If the substitute telephone works properly, you must have your
telephone repaired before reconnecting it to the wall jack.
DIALTONEBUTNORINGING
•
•
Check that the RINGER VOLUME CONTROL is not set to OFF.
Set the RINGER VOLUME CONTROL to HIGH and have
someone on another line call you. Before answering the
call, set the RINGER VOLUME CONTROL to the desired
volume.
DIAL TONE BUT NO DIALING
•
Set the TONE/PULSE switch. You cannot dial out in TONE
position if you have Rotary Dial Service.
•
•
•
For Rotary Dial Service, set the switch to PULSE position.
For Tone Dial Service, set the switch to TONE position.
Try both positions if you are not sure.
10
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REPAIROFYOURTELEPHONE
DO NOT ATTEMPT TO REPAIR THE TELEPHONE YOURSELF.
Telephones manufactured by Cortelco must be returned to us for
repair.
You can return your telephone to Cortelco for repair or
replacement in accordance with our LIMITED WARRANTY.
DATE-OF-PURCHASE Cortelco warrants telephones against
defects in material and workmanship in accordance with our
LIMITED WARRANTY. If your telephone is returned for repair,
include a copy of your sales receipt containing the date-of-
purchase.DONOTINCLUDETHEORIGINALSALESRECEIPT.
If date-of-purchase is not included, the factory date printed
onthelabelonthebottomofyourtelephonewillbeusedasthedate-
of-purchase. The factory date allows six months for distribution
and sale of the telephone.
If you return your telephone for repair, the warranty period
is not extended. The original date-of-purchase continues to apply
to your warranty.
OUT-OF-WARRANTY REPAIR We will repair this telephone for a
nominal fee after the LIMITED WARRANTY has expired if you send
it to us in a complete and undamaged condition. The repaired
telephone will be shipped to you C.O.D., freight collect.
FOREIGNATTACHMENTS Removeallattacheddevices, suchas
adapter plugs or long cords, from your telephone before returning
for repair. We do not assume responsibility for repair or return of
attachments. Check our LIMITED WARRANTY.
RETURN-FOR-REPAIR PACKAGING If you are returning a tele-
phone to us for repair, package it carefully, preferably in the original
carton. Be sure to include your return address, a copy of the sales
receipt showing date-of-purchase, and a note describing the
problem you have with your telephone. Shipping must be prepaid.
If the telephone is in warranty, it will be repaired or replaced, at our
option, at no cost to you, and it will be returned shipping prepaid.
Ship telephones (shipping prepaid) to:
Cortelco -REPAIRCENTER
1703 SAWYER ROAD
CORINTH,MS38834
11
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THE FCCWANTS YOU TO KNOW
DESIGNCOMPLIANCE Yourtelephoneisdesignedtocomplywith
FCC Rules and Regulations, Part 68. It can be connected to the
telephone network as FCC-registered terminal equipment. The
registration number is printed on the label on the bottom of your
telephone.
NOTIFICATIONTOTHETELEPHONECOMPANY Asacustomer
of the local telephone company, you must, if they ask, tell them
before connecting your telephone to the telephone company lines.
ThetelephonecompanymayneedtheFCCregistrationnumberand
the ringer equivalence of the telephone. This information is printed
on a label on the bottom of your telephone.
RINGER EQUIVALENCE The ringer equivalence indicates the
amount of power that your telephone draws from the telephone
company line during ringing. The number is printed on the label on
the bottom of your telephone.
If you have more than one telephone (or other terminal device)
connected to the telephone company line, you should total the
ringer equivalence numbers (REN’s), and be sure that the total is
not more than five. Your telephones may not ring if the total is more
than five. Also, in some rural locations, your telephone may not ring
if the REN total is more than three.
RESTRICTIONS You must not connect your telephone to coin-
operated lines or party lines.
INTERFERENCE POTENTIAL Your telephone has a pushbutton
dial that generates radio frequency energy. If not properly used,
it may interfere with radio and television reception. If the telephone
does cause interference with reception, move the radio or televi-
sion to another electrical circuit or another location. If necessary,
you may need to seek advice from an experienced technician.
INSTALLATION This model telephone must be connected to the
telephone company lines through a modular jack. The required
USOC for the modular jack is RJ11C for desk mounting and RJ11W
for wall mounting. The USOC number is printed on the label on the
bottom of your telephone.
TYPEOFDIALING YourtelephonehasaTONE/PULSEswitchthat
allows Tone or Pulse dialing. To use TONE dialing, you must have
TONE service from your telephone company to use your telephone
for dialing. Note that you will usually be charged extra for TONE
service.
HEARING-AID COMPATIBILITY The handset on your telephone
will work with magnetically-coupled hearing aids. You can use a
hearing aid equipped with a T (Telephone) switch.
IN CASE OF TROUBLE If your telephone should cause problems
on the telephone line, the telephone company can temporarily
disconnect your service. The telephone company must then notify
and allow you to correct the problem.
The telephone company may from time to time change its lines or
equipment. They must notify you if planned changes will affect your
telephone service, to allow you to take steps to prevent interrup-
tions.
12
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This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2)
this device must accept any interference received, includ-
ing interference that may cause undesired operation.
Warning: Changes or modifications to this unit not ex-
pressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to
comply with the limits for a CLASS B digital device, pursu-
ant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interfer-
ence in a residential installation. This equipment gener-
ates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instructions,
may cause harmful interference to radio communica-
tions. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment
does cause harmful interference to radio or television
reception, which can be determined by turning the equip-
ment off and on, the user is encouraged to try to correct
the interference by one or more of the following mea-
sures:
-
-
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and
receiver.
-
-
Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected.
Consult the dealer or an experienced radio TV
technician for help.
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LIMITEDWARRANTY
If this telephone was purchased by you new in the U.S. or
Puerto Rico, Cortelco warrants the telephone against de-
fects in material and workmanship for a period of two (2)
years from the date of original purchase. This warranty is in
lieu of all other express warranties. During the warranty
period, Cortelco agrees to repair or, at its option, replace the
defective telephone, or any part of it, without charge for parts
or labor. This is your exclusive remedy. This warranty does
not cover damage resulting from accident, misuse, abuse,
improper installation or operation, lack of reasonable care, the
affixing of any attachment not provided by Cortelco with the
telephone and loss of parts. The warranty is voided in the
event any unauthorized person alters or repairs the tele-
phone.
Telephone companies use different types of equipment and
offer various types of services to customers. Cortelco
does not warrant that this telephone is compatible
with the type of equipment of any particular phone
company or the services provided by it.
CortelcoDISCLAIMSANYIMPLIEDWARRANTY,INCLUDING
THE WARRANTY OF MERCHANTABILITY AND THE WAR-
RANTYOFFITNESSFORAPARTICULARPURPOSE,ASOF
THEDATEONEYEARFROMTHEORIGINALPURCHASEOF
THETELEPHONE.CortelcoASSUMESNORESPONSIBILITY
FORANYSPECIAL,INCIDENTALORCONSEQUENTIALDAM-
AGES.
THISWARRANTYGIVESYOUSPECIFICLEGALRIGHTS,AND
YOUMAYHAVEOTHERRIGHTSWHICHVARYFROMSTATE
TOSTATE.SOMESTATESDONOTALLOWTHEEXCLUSION
ORLIMITATIONOFSPECIAL,INCIDENTALORCONSEQUEN-
TIALDAMAGESORLIMITATIONSONHOWLONGANIMPLIED
WARRANTY LASTS, SO THE ABOVE EXCLUSION AND
LIMITATIONMAYNOTAPPLYTOYOU.
If failure occurs and your telephone is in warranty, service
shall be provided by returning the telephone to Cortelco -
Repair Center, 1703 Sawyer Road, Corinth, Missis-
sippi 38834, shipping prepaid. The telephone will be
repaired or replaced if examination by us determines the
telephone to be defective. Telephones received damaged as
a result of shipping will require you to file a claim with the
carrier.
3691**VOE-27F
Issue4
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