Compaq Network Card PC CARD ADAPTER User Manual

TOKENLINKâ III 16/4  
PC CARDä ADAPTER  
USER GUIDE  
®
A member of the TokenLink III product family  
Part No. 09-0536-001  
Published October 1995  
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LIFETIME WARRANTY  
®
3Com’s EtherLinkâ, TokenLinkâ III 16/4, Fast EtherLink,  
and FDDILinkä adapters have a Lifetime Warranty.  
To ensure the very best 3Com service and support,  
take the time to complete the product registration  
card.  
Any defective 3Com adapter will be repaired or  
replaced, at 3Com’s option, for as long as the adapter  
resides in its original IBMâ Personal Computer,  
Personal System/2â, or compatible computer (driver  
software is covered by the standard 90-day limited  
software warranty).  
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Customers in the countries shown below should send the completed  
registration card to the appropriate address. Customers in other non-U.S.  
locations should send the registration card to the U.S. address on the front  
of the card.  
Italy, Greece, Spain, Portugal, Malta  
Asia  
3Com Mediterraneo Srl,  
Marketing Department  
Via Michelangelo Buonarroti, 1  
20093 Cologno Monzese MI  
Italy  
3Com Asia Ltd., Marketing Department  
Room 2506-07, 25/F., Citibank Tower  
Citibank Plaza, Central  
Hong Kong  
Australia, New Zealand  
Japan  
3Com Australia, Marketing Department  
99 Walker Street  
Level 7  
North Sydney  
New South Wales 2060  
Australia  
3Com Japan, Marketing Department  
Shinjuku Sumitomo Building 23F  
2-6-1 NishiShinjuku, Shinjuku-ku  
Tokyo 163-02  
Japan  
Sweden, Finland, Norway, Denmark  
Belgium, Netherlands, Luxembourg  
3Com Nordic, Marketing Department  
Torshamsgatan 39  
Box 1110  
164 22 KISTA  
Sweden  
3Com Benelux B.V., Marketing Department  
Nevelgaarde 8-9  
3436 ZZ  
Nieuwegein  
Netherlands  
United Kingdom, Eire  
France, Israel  
3Com UK Ltd., Marketing Department  
Pacific House  
Third Avenue  
3Com France, Marketing Department  
Immeuble McKinley  
BP 965  
Globe Park Marlow-on-Thames  
Buckinghamshire, SL7 1YL  
England  
1, Avenue de l’Atlantique  
91976 Les Ulis Courtaboeuf Cedex  
France  
Germany, Austria, Switzerland  
3Com GmbH, Marketing Department  
Gustav-Heinemann-Ring 123  
D-81739 Muenchen  
Munich  
West Germany  
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CONTENTS  
ABOUT THIS GUIDE  
Introduction  
i
How to Use This Guide  
Conventions ii  
i
1 INTRODUCTION  
3C689 Adapter Features 1-2  
3C689 Adapter Requirements 1-2  
Installation and Configuration Options 1-3  
AutoLink Installation 1-3  
Standard Installation and Configuration 1-3  
Card Services 1-4  
Transcend PC Link SmartAgent Software 1-4  
Troubleshooting 1-4  
100% Compatibility 1-6  
Money-Back Guarantee 1-6  
2 INSTALLING THE 3C689 ADAPTER  
Unpacking the Adapter 2-2  
Inserting the Adapter 2-2  
Connecting the Adapter to the Cable 2-3  
Connecting the 3C689 Cable to the Network 2-4  
UTP Cable Network Connection 2-4  
STP Network Connection 2-5  
Removing the Adapter 2-6  
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AutoLink Requirements 3-2  
AutoLink Options 3-2  
Avoiding Memory Manager Conflicts 3-3  
Using the AutoLink Feature 3-4  
Configuration Requirements 4-2  
Avoiding Memory Manager Conflicts 4-2  
Changing Configuration Settings 4-5  
Saving Settings to Use for Installing Other Adapters 4-6  
5 INSTALLING NETWORK DRIVERS  
Installing the Novell NetWare DOS ODI Driver 5-2  
Updating the Computer Startup Files 5-4  
Installing the OS/2 Network Driver for NetWare 5-6  
Using the 3C689 Adapter with Windows for Workgroups 5-9  
Using IBM LAN Support Program Drivers 5-11  
Installing the OS/2 Network Driver for NDIS 5-12  
Updating the Current NDIS Driver 5-12  
6 TROUBLESHOOTING  
Using the TokenDisk Diskette Diagnostic Program 6-1  
Diagnostic Test Types 6-2  
Group 1 Diagnostics 6-3  
Group 2 Diagnostic 6-3  
Running Diagnostic Tests 6-3  
Changing the Test Setup 6-6  
When Tests Fail 6-7  
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Adapter Statistics and Information 6-8  
Adapter Statistics 6-8  
Adapter Information 6-8  
Troubleshooting Tips 6-9  
Boot Screen Display A-1  
CONFIG.SYS File A-1  
If Your Computer Does Not Have Card Services A-2  
Avoiding Memory Manager Conflicts A-2  
B SPECIFICATIONS  
Cabling B-1  
Physical Dimensions B-1  
Environmental Operating Range B-1  
Power Requirements B-1  
FCC Certification B-1  
Configuration Options B-2  
I/O Base Address B-2  
MMIO Address Location B-2  
Shared RAM Page Size and Address Range B-3  
Interrupt Request Level B-4  
C TECHNICAL SUPPORT  
On-line Technical Services C-1  
3Com Bulletin Board Service C-1  
World Wide Web Site C-2  
Ask3Com on CompuServe C-2  
3ComFacts Automated Fax Service C-2  
Support from Your Network Supplier C-3  
Returning Products for Repair C-4  
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GLOSSARY  
INDEX  
LIMITED WARRANTY  
FCC CLASS A VERIFICATION STATEMENT  
CE NOTICE  
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1-1 3C689 Adapter 1-1  
1-2 Adapter Installation and Configuration 1-5  
2-1 3C689 Adapter Installation 2-1  
2-2 Inserting the 3C689 Adapter 2-3  
2-3 Connecting the Cable to the 3C689 Adapter 2-4  
2-4 Connecting the UTP Cable to the Network Port 2-5  
2-5 Connecting the STP Connector to the Network Port 2-5  
4-1 Standard Installation and Configuration 4-1  
4-2 Main Menu with Auto Configure Option Selected 4-4  
4-3 Adapter Configuration Screen 4-5  
5-1 Network Drivers Installation Process 5-1  
5-2 Main Menu with Network Drivers Option Selected 5-3  
5-3 Network Drivers Menu 5-3  
6-1 Using the TokenDisk Diskette Diagnostic Program 6-2  
Selected 6-4  
6-3 Tests Menu 6-5  
6-4 Run Tests Dialog Box 6-5  
6-5 Test Setup Dialog Box 6-6  
6-6 Adapter Statistics 6-8  
6-7 Adapter Information 6-9  
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TABLES  
1
2
Text Conventions ii  
Notice Icons ii  
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ABOUT THIS GUIDE  
Introduction  
This guide describes how to install, configure, and  
troubleshoot the 3Comâ TokenLinkâ III 16/4 PC Cardä  
(3C689) adapter.  
If the information in the release notes or README.TXT files  
shipped with your product differs from the information in  
this guide, follow the release notes and README.TXT files.  
How to Use This Guide  
The following table shows where to find specific information  
in this guide.  
If you are looking for:  
Turn to:  
3C689 adapter overview  
Chapter 1  
Chapter 2  
Chapter 3  
Chapter 4  
Chapter 5  
Chapter 6  
Appendix A  
3C689 adapter hardware installation procedures  
Instructions for using the AutoLink Feature for NetWare  
Instructions for standard installation and configuration  
Instructions for Network Drivers installation  
Troubleshooting tips and procedures  
Card Services information and tips  
3C689 adapter specifications and configuration descriptions Appendix B  
Definition of terms used in this guide Glossary  
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ii  
ABOUT THIS GUIDE  
Conventions  
Table 1 and Table 2 list text and icon conventions that are  
used throughout this guide:  
Table 1 Text Conventions  
Convention  
Description  
Text represented as This typeface is used to represent displays that appear  
screen  
display  
on your terminal screen, for example:  
Login:  
Text represented as This typeface is used to represent commands that you  
commands  
enter, for example:  
A: Install  
Italics  
Italics are used to denote new terms or emphasis.  
Table 2 Notice Icons  
Icon  
Type  
Description  
Information Note  
Information notes call attention to important features  
or instructions.  
Caution  
Cautions contain directions that you must follow to  
avoid immediate system damage or loss of data.  
Warning  
Warnings contain directions that you must follow for  
your personal safety. Follow all instructions carefully.  
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INTRODUCTION  
1
The 3Comâ TokenLinkâ III PC Cardä network adapter (referred  
to as the 3C689 adapter in this guide) lets you connect a DOS or  
OS/2â computer to an IEEE 802.5 standard token ring network.  
The 3C689 adapter, shown in Figure 1-1, operates in computers  
containing Personal Computer Memory Card International  
Association (PCMCIA) Release 2.01, Type II or Type III slots.  
Figure 1-1 3C689 Adapter  
This introduction provides general information about the  
adapter features, requirements, installation and configuration  
options, Card Services, troubleshooting, and Transcend  
PC Link SmartAgentä software. Figure 1-2, an installation and  
configuration flowchart, can help you choose the installation  
option you need to install the 3C689 adapter quickly and  
successfully.  
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1-2  
CHAPTER 1: INTRODUCTION  
3C689 Adapter Features  
The 3C689 adapter ships with an unshielded twisted-pair  
(UTP) cable and a shielded twisted-pair (STP) connector.  
The 3C689 adapter features include:  
Automatic adapter configuration.  
Compliance with IEEE 802.5 standards.  
100% IBMâ compatibility (uses IBM-designed chip set).  
Compliance with PCMCIA Release 2.01 standard, Type II form  
factor.  
Integrated Card Services support (also works without  
Card Services).  
“Hot Swap” support (you can remove and reinsert the  
adapter without rebooting the computer).  
The TokenDiskâ diskette is supplied with the adapter. It  
includes the AutoLinkä automatic installation program, the  
Configuration and Diagnostic Program, DOS and OS/2 drivers,  
and driver agents for Transcend PC Link SmartAgent software.  
3C689 Adapter Requirements  
Before you can install the adapter successfully, you must  
meet the following requirements:  
Your computer must have the PCMCIA Release 2.01, 16-bit  
Type II or Type III card slot and a 3 1/2-inch diskette drive.  
Your computer must be running DOS 3.1 or higher.  
Your computer must have an 80286 or higher processor.  
You must be physically connected to a UTP or  
STP network port.  
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If your computer is using a memory manager (all computers using  
Microsoftâ Windowsä use a memory manager such as EMM386  
or its equivalent), you must set aside upper memory for the  
Card Services memory, the MMIO area, and the shared RAM area.  
Refer to the section “Avoiding Memory Manager Conflicts” in  
Chapter 3 or 4, or Appendix A, for a sample procedure.  
Installation and Configuration Options  
The software on the TokenDisk diskette provides two methods  
to install the adapter:  
AutoLinkä installation  
Standard installation and configuration  
These methods are described in the following sections.  
AutoLink Installation  
The AutoLink feature can be used to make your computer a  
NetWareâ DOS ODI client. The AutoLink program configures  
and tests the 3C689 adapter, installs the client driver and  
NetWare client files, and modifies computer startup files to  
allow you to log in to a NetWare server after you reboot your  
computer. For more information about the AutoLink feature,  
see Chapter 3, “Using the AutoLink Feature for NetWare.”  
Standard Installation and Configuration  
The standard installation and configuration procedures can be  
used to configure the 3C689 adapter, test the adapter, and  
install drivers in DOS- and OS/2-based network operating  
systems. For more information about these procedures, refer to  
Chapter 4, “Standard Installation and Configuration,”  
Chapter 5, “Installing Network Drivers,” and Chapter 6,  
“Troubleshooting.”  
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1-4  
CHAPTER 1: INTRODUCTION  
Card Services  
Card Services, when loaded on your computer, coordinates  
PC Card access to device drivers, utilities, and application  
programs. Card Services assigns the I/O Base Address, the  
Interrupt Request Level, and memory segments for the  
3C689 adapter. For more information about Card Services,  
see Appendix A, “About Card Services.”  
Transcend PC Link SmartAgent Software  
PC Link SmartAgent software. Driver agents for use with this  
product are supplied on the TokenDisk diskette. Refer to the  
SMARTAGT.TXT file in the \SMARTAGT directory on the  
TokenDisk diskette and the Transcend PC Link SmartAgent User  
Guide for more information.  
Figure 1-2 depicts the installation process, including the  
cable and operating system options. The chapters listed  
contain detailed information for that step.  
Troubleshooting  
The TokenDisk diskette contains a diagnostic program  
described in Chapter 6, “Troubleshooting.” This program runs  
tests that provide the status of the adapter.  
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Troubleshooting  
1-5  
Unpack adapter  
Install adapter  
Connect adapter cable  
Chapter 2  
STP  
Network  
cabling type  
?
Connect UTP adapter cable  
UTP  
to STP connector and  
connect to STP network  
Connect adapter cable  
to UTP network  
If memory manager is installed,  
exclude memory range  
CC000 – D3FFF  
Chapters 3  
and 4  
Install single  
adapter as a NetWare  
No  
DOS ODI client  
?
Configure the adapter  
Chapter 4  
Chapter 5  
Yes  
Install network drivers  
Use AutoLink installation  
Chapter 3  
Update network startup files  
Reboot computer  
Figure 1-2 Adapter Installation and Configuration  
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1-6  
CHAPTER 1: INTRODUCTION  
100% Compatibility  
The 3C689 adapter is 100% compatible with any  
commercially available application that functions with the  
generation of TROPICä chip-based IBM adapter boards  
available at initial shipment of the 3C689 adapter.  
Money-Back Guarantee  
If a 3C689 adapter is not 100% compatible (as defined above)  
with any application written to function on an IBM adapter,  
3Com will refund the purchase price of the adapter. Customers  
who believe the 3C689 adapter they have purchased is not  
compatible should contact the support group of the  
organization from which they purchased the 3C689 adapter.  
Be prepared to describe the observed incompatibility in detail.  
A refund of the purchase price is the customer’s sole remedy  
and constitutes 3Com’s entire liability for incompatibility.  
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INSTALLING THE 3C689  
ADAPTER  
2
This chapter describes the 3Com 3C689 adapter installation  
and removal steps. The flowchart in Figure 2-1 depicts the  
3C689 adapter installation process.  
Unpack adapter  
Install adapter  
Connect PC Card  
cable to adapter  
UTP  
Network  
cabling type  
?
STP  
Connect UTP adapter cable to  
network (CAU, MAU, or DAU)  
Connect UTP adapter cable  
to STP connector and  
connect to network  
Install single  
adapter as a NetWare  
DOS ODI client  
?
No  
Go to Chapter 4  
Yes  
Go to Chapter 3  
Figure 2-1 3C689 Adapter Installation  
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2-2  
CHAPTER 2: INSTALLING THE 3C689 ADAPTER  
Unpacking the Adapter  
The contents of your 3C689 adapter package are listed  
below. If any of these items are missing, contact your  
authorized network supplier immediately.  
TokenLink III PC Card adapter  
UTP network cable with an RJ-45 connector  
TokenLink III 16/4 PC Card Adapter User Guide  
TokenDisk diskette  
STP connector  
If you need to return the adapter to 3Com, you must pack it in  
the original (or equivalent) packing material, or the warranty  
will be voided.  
Inserting the Adapter  
Before you insert the adapter, make sure that you meet the  
requirements described in the Introduction. The 3C689  
adapter can be inserted into a computer whether the power  
is ON or OFF. Follow these steps:  
1
2
Hold the adapter so that the PC Card connector is next to  
the PC Card slot of your computer, as shown in Figure 2-2.  
Insert the adapter into the adapter slot in the computer  
and slide it in until it is firmly seated.  
CAUTION: Do not force the 3C689 adapter into the slot.  
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Connecting the Adapter to the Cable  
2-3  
Figure 2-2 Inserting the 3C689 Adapter  
CAUTION: If you are using a Compaqâ Concertoä computer,  
check the orientation of the PC Card slot before inserting the  
adapter.  
When the 3C689 adapter slides in easily and stops, it is  
inserted correctly.  
Connecting the Adapter to the Cable  
Follow these instructions to connect your 3C689 adapter to  
the PC Card connector on the supplied cable.  
1
Connect the PC Card connector to the adapter, as shown  
in Figure 2-3.  
CAUTION: Use only the cable supplied with the 3C689 adapter.  
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2-4  
CHAPTER 2: INSTALLING THE 3C689 ADAPTER  
Latch  
Figure 2-3 Connecting the Cable to the 3C689 Adapter  
2
Slide the latch on the PC Card connector forward to secure  
the connector to the adapter.  
When the latch slides forward easily, the cable is connected  
correctly.  
Connecting the 3C689 Cable to the Network  
You can connect the 3C689 adapter to either UTP or STP  
network ports using the supplied cable and connectors.  
These connections are described in the following sections.  
UTP Cable Network Connection  
To connect the RJ-45 connector on the UTP cable to the  
network port, see Figure 2-4.  
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Connecting the 3C689 Cable to the Network  
2-5  
To network port  
(CAU, MAU, or DAU)  
RJ-45  
connector  
PC Card  
connector  
6' cable  
Figure 2-4 Connecting the UTP Cable to the Network Port  
STP Network Connection  
Use the supplied STP connector to connect the  
3C689 adapter cable to an STP port. To attach the STP  
connector to the RJ-45 connector, see Figure 2-5.  
STP  
connector  
To  
network  
port  
RJ-45  
connector  
PC Card  
connector  
6' cable  
Figure 2-5 Connecting the STP Connector to the Network Port  
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2-6  
CHAPTER 2: INSTALLING THE 3C689 ADAPTER  
Once you have inserted and connected the 3C689 adapter to  
the network, you are ready to configure the adapter. To  
configure the 3C689 adapter, go to Chapter 3 if you are on a  
DOS-based Novellâ NetWareâ network. If you are running  
any other network operating system, go to Chapter 4.  
Removing the Adapter  
The adapter can be removed whether the power to the  
computer is ON or OFF.  
Be sure to log off the network before you remove the  
3C689 adapter.  
Follow these steps to remove the adapter:  
1
2
Disconnect the connecting cable from the network.  
Slide the latch on the PC Card connector back to  
disconnect the connecting cable from the 3C689 adapter.  
Do not use the cable to pull the adapter out of the slot.  
3
4
Remove the adapter from your computer.  
You can remove and reinsert the adapter without rebooting  
the computer.  
Store the adapter card in its original or similar packaging.  
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USING THE AUTOLINK  
FEATURE FOR NETWARE  
3
The AutoLink feature for NetWare configures the adapter as a  
NetWare DOS ODI client. The AutoLink installation steps are  
depicted in Figure 3-1.  
If memory manager is installed,  
exclude memory range  
CC000 – D3FFF  
Insert TokenDisk diskette.  
Make diskette drive active.  
Type: AUTOLINK  
Select ring speed  
Reboot computer  
Figure 3-1 AutoLink Installation Process  
This chapter describes the AutoLink program requirements,  
ways to avoid memory conflicts, and installation steps. See  
Chapter 4 for additional network drivers information.  
The AutoLink program performs the following functions:  
Configures the 3C689 adapter.  
Tests the adapter.  
Installs the DOS ODI client driver.  
Logs on to the server and updates the NetWare client  
software if a 3Install account exists on the server; otherwise,  
the client software is installed from the TokenDisk diskette.  
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3-2  
CHAPTER 3: USING THE AUTOLINK FEATURE FOR NETWARE  
Modifies the CONFIG.SYS, AUTOEXEC.BAT, and NET.CFG files.  
(The previous versions of these files are renamed  
CONFIG.3CM, AUTOEXEC.3CM, and NET.3CM.)  
If you want to configure the adapter manually, see Chapter 4,  
“Standard Installation and Configuration.”  
AutoLink Requirements  
Verify that you meet the following requirements in addition  
to those stated in the Introduction.  
The 3C689 adapter must be installed in your computer and  
connected to the network.  
NetWare on the server must be version 2.2 or higher.  
You must have an account on the target NetWare server, with  
an assigned user ID and password, or you will not be able to  
log in to the server after running the AutoLink program.  
You must have a minimum of 2 megabytes of free memory  
on your hard disk drive.  
AutoLink Options  
A 3Install account on the server allows the AutoLink program  
to download the NetWare client software from the server  
instead of from the TokenDisk diskette. This feature can be  
used to install newer versions of the software or to customize  
your installation.  
Installation instructions for creating the 3Install account and  
preparing the server can be found in the  
A:\QINSTALL\SERVER\README.TXT file on the TokenDisk  
diskette.  
An AUTOLINK.CFG file can be used to control the AutoLink  
process. The AUTOLINK.CFG file in the TokenDisk diskette’s  
root directory contains default settings and descriptions of  
the control parameters.  
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Avoiding Memory Manager Conflicts  
3-3  
Avoiding Memory Manager Conflicts  
If you are using a memory manager on your computer (all  
computers running Windows have a memory manager such  
as EMM386 or its equivalent), you need to inform the  
memory manager of the memory used by the 3C689  
adapter. The 3C689 adapter requires the following memory:  
CIS memory 4 K  
MMIO memory 8 K  
Shared RAM page size 16 K  
If you have Card Services installed in your computer, use the  
procedure described in Appendix A instead.  
To make this process easier, the following example combines  
these memory requirements into one memory range. Follow  
these steps to exclude the memory range used by the  
3C689 adapter:  
1
Make a backup copy of the CONFIG.SYS file. Type:  
copy CONFIG.SYS CONFIG.OLD  
2
3
Use a text editor to edit the CONFIG.SYS file on your  
computer.  
Exclude the memory range that the 3C689 adapter is  
using. For example, type this line into the device section  
of the new CONFIG.SYS file:  
device=c:\windows\emm386.exex=CC000-D3FFFnoems  
where x stands for exclude, followed by the memory range  
that the adapter is using.  
Refer to the manual that accompanied the memory manager  
software for additional instructions and information.  
4
5
Save the CONFIG.SYS file and exit the text editor.  
Reboot the computer.  
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3-4  
CHAPTER 3: USING THE AUTOLINK FEATURE FOR NETWARE  
This completes the procedure for avoiding conflicts with a  
memory manager. You are now ready to run the AutoLink  
program.  
Using the AutoLink Feature  
Follow these steps to use the AutoLink feature:  
1
Place the TokenDisk diskette in a floppy drive on your  
computer and make that drive the active drive. For  
example, type:  
A: [Enter]  
2
Type at the prompt:  
INSTALL [Enter]  
The first time you use the TokenDisk diskette, the 3Com  
license appears.  
3
4
To accept the terms and conditions of the 3Com end-user  
software license agreement, type Y.  
A status message appears, followed by a prompt asking for  
the ring speed.  
Type the correct ring speed (16 or 4) and press [Enter].  
A message appears, stating that the AutoLink program has  
completed the configuration.  
5
6
Remove the TokenDisk diskette and reboot your computer.  
The login prompt for a NetWare server appears.  
Log in to the NetWare server using your user ID and  
password provided by your network administrator.  
The 3C689 adapter is now a NetWare DOS ODI client.  
Installation and configuration are complete. If you have  
problems, see Chapter 6, “Troubleshooting,” for help.  
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STANDARD INSTALLATION  
AND CONFIGURATION  
4
This chapter describes how to configure your 3C689 adapter  
using the steps depicted in Figure 4-1.  
If memory manager is installed,  
exclude memory range  
CC000 – D3FFF  
Insert TokenDisk diskette.  
Make diskette drive active.  
Type: INSTALL  
Auto  
configure  
No (manual configuration)  
desired  
?
Select Configuration/  
Diagnostic/Troubleshooting  
Yes  
Select Auto Configure 3Com  
PC Card Adapter  
Set configuration values  
on main menu  
Select ring speed  
Go to Chapter 5  
Figure 4-1 Standard Installation and Configuration  
The standard installation and configuration process requires  
that you modify the extended memory range, configure the  
adapter, install the network driver, and modify the network  
startup files.  
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4-2  
CHAPTER 4: STANDARD INSTALLATION AND CONFIGURATION  
The adapter can be configured automatically or manually.  
Automatic configuration selects configuration values for the  
adapter. Manual configuration allows you to select the  
resources yourself.  
If you are preparing your computer for use as a Novell  
NetWare DOS client, follow the instructions in Chapter 3.  
Configuration Requirements  
Verify that you meet the following requirements in addition  
to those stated in the Introduction.  
The 3C689 adapter must be installed in your computer and  
connected to the network.  
No drivers should be loaded during configuration.  
Avoiding Memory Manager Conflicts  
If you are using a memory manager on your computer (all  
computers running Windows have a memory manager such as  
EMM386 or its equivalent), you need to inform the memory  
manager of the memory used by the 3C689 adapter. The  
3C689 adapter requires the following memory:  
CIS memory 4 K  
MMIO memory 8 K  
Shared RAM page size 16 K  
If you have Card Services installed in your computer, use the  
procedure described in Appendix A instead.  
To make this process easier, the following example combines  
these memory requirements into one memory range. Follow  
these steps to exclude the memory range used by the  
3C689 adapter:  
1
Make a backup copy of the CONFIG.SYS file. Type:  
copy CONFIG.SYS CONFIG.OLD  
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Using Auto Configuration  
4-3  
2
3
Use a text editor to edit the CONFIG.SYS file on your  
computer.  
Exclude the memory range that the 3C689 adapter is  
using. For example, type this line into the device section  
of the new CONFIG.SYS file:  
device=c:\windows\emm386.exe x=CC000-D3FFF  
noems  
where x stands for exclude, followed by the memory range  
that the adapter is using.  
Refer to the manual that accompanied the memory manager  
software for additional instructions and information.  
4
5
Save the CONFIG.SYS file and exit the text editor.  
Reboot the computer.  
This completes the procedure for avoiding conflicts with a  
memory manager. You are now ready to configure the adapter.  
Using Auto Configuration  
The Auto Configure the 3Com PC Card Adapter option on the  
main menu configures the adapter. To perform the auto  
configuration procedure, follow these steps:  
1
Place the TokenDisk diskette in a floppy drive on your  
computer and make that drive the active drive. For  
example, type:  
A: [Enter]  
2
3
Type at the prompt:  
INSTALL [Enter]  
The first time you use the TokenDisk diskette, the 3Com  
software license box appears. To continue with the  
program you must enter Y for Yes.  
The AutoLink information screen appears. Press [Enter] to  
continue. The main menu appears.  
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4-4  
CHAPTER 4: STANDARD INSTALLATION AND CONFIGURATION  
4
Select the Auto Configure 3Com PC Card Adapter option,  
as shown in Figure 4-2, and press [Enter].  
This step configures the I/O Base Address and the Interrupt  
Request Level to settings that do not conflict with any other  
device on your computer.  
The Select Ring Speed screen appears with 16 Mbps  
highlighted as the default speed.  
TokenDisk for the TokenLink III PC Card Adapter  
ESC=Cancel  
F1=Help  
MAIN  
MENU  
Auto Installation with Configuration (AutoLink)  
NetWare DOS ODI Client  
Standard Installation and Configuration  
Auto Configure 3Com PC Card Adapter  
Network Drivers ...  
Configuration/Diagnostic/Troubleshooting ...  
General Information/Release Notes  
Automatically configures the adapter to non-conflicting settings  
[ENTER]=Execute Function  
•¯]=Scroll  
[F1]=Help [ESC]=<Cancel>  
[
Figure 4-2 Main Menu with Auto Configure Option Selected  
5
Select the correct ring speed and press [Enter].  
A message appears, telling you the 3C689 adapter has been  
configured successfully. The configuration settings are saved  
to the NET.PCM and PROTOCOL.PCM files.  
The next step is to install the network drivers. If you need to  
change the configuration settings before you install the  
drivers, follow the steps in the next section. Otherwise,  
proceed to Chapter 5, “Installing Network Drivers,” for  
instructions on installing the network drivers.  
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Changing Configuration Settings  
4-5  
Changing Configuration Settings  
To manually change the configuration settings, follow  
these steps:  
If you have loaded Card and Socket Services, you will not be able  
to change Interrupt Request Level, MMIO Base Address, and  
CIS Memory as Card Services manages these values for you.  
1
2
Select the Configuration/Diagnostic/Troubleshooting  
option on the main menu, shown in Figure 4-2.  
Press [Enter].  
On the Configuration and Diagnostic menu, select  
Configuration and Diagnostic Program.  
A screen identifying the adapter appears.  
3
The menu item Configure Adapter appears already  
highlighted. Press [Enter].  
The configuration information for the selected adapter  
appears on a screen similar to that shown in Figure 4-3.  
The I/O Base Address parameter is automatically highlighted.  
Configuration and Diagnostic Program  
Quit  
Install Test  
View  
Select  
F1=Help  
Adapter Configuration  
TokenLink III Adapter Configuration  
I/O Base Address  
(Primary)  
3
Interrupt Request Level  
Ring Speed  
16 Mbps  
CC000h  
MMIO Base Address  
Shared RAM Address Range  
D0000h - DBFFFh  
Modify  
File Options  
OK  
Cancel  
[ENTER]=Change the Setting  
•¯]=Scroll  
[Alt]=<Highlighted Key>=Execute Function  
[
Figure 4-3 Adapter Configuration Screen  
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4-6  
CHAPTER 4: STANDARD INSTALLATION AND CONFIGURATION  
4
Use the arrow keys to scroll through the list of valid  
settings for each parameter. To select a setting,  
press [Enter].  
Press [F1] for information about the settings.  
5
6
Continue this procedure with any other parameters that  
you want to change.  
To save the new settings to the NET.PCM and the  
PROTOCOL.PCM files, press [Tab] to highlight <OK>.  
Press [Enter].  
This completes the parameter changes for the selected  
setting(s). The next step is to install the network drivers.  
See Chapter 5.  
Saving Settings to Use for Installing Other Adapters  
If you want to use the same settings on other adapters, you  
can save the configuration settings to a .SET file stored on  
the copy of the TokenDisk diskette. To save the settings,  
follow these steps:  
1
2
Complete steps 1–5 in the previous procedure.  
Select Save under the <File Options> command button in  
the Adapter Configuration dialog box.  
3
4
Use the arrow keys to select the directory where you  
want to save the file.  
Press [Enter].  
This saves the settings to the selected directory.  
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INSTALLING NETWORK  
DRIVERS  
5
This chapter describes how to install the network drivers.  
Figure 5-1 depicts the menu-driven network driver  
installation steps.  
Select network drivers  
NDIS  
Driver type?  
Select instructions for your  
network operating system  
NetWare  
Select Copy NetWare  
DOS ODI Client Driver  
Exit to DOS  
Update startup files  
Reboot computer  
Figure 5-1 Network Drivers Installation Process  
If you used the AutoLink feature, the NetWare DOS ODI driver  
is already installed. For more information, refer to Chapter 3,  
“Using the AutoLink Feature for NetWare.”  
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5-2  
CHAPTER 5: INSTALLING NETWORK DRIVERS  
The following network drivers are on the TokenDisk diskette:  
Novell NetWare DOS ODI driver (3C689.COM)  
Novell NetWare OS/2 ODI driver (3C689.SYS)  
NDIS 2.01 DOS driver (TLPC3.DOS)  
NDIS 2.01 OS/2 driver (TLPC3.OS2)  
The NDIS driver supports the following network operating  
systems:  
IBM LAN Server  
Banyanâ VINESâ  
DECâ PATHWORKSâ  
3Com 3+Openâ  
Artisoftä LANtasticâ/AI  
Microsoftâ LAN Manager  
Microsoft Windows for Workgroups  
You can also use the IBM LAN Support Program drivers  
(version 1.33 or higher) with this adapter. The NDIS driver  
also works with the OS/2â Operating system.  
Installing the Novell NetWare DOS ODI Driver  
If you did not use the AutoLink installation feature, you can  
use the Network Drivers menu option to copy the NetWare  
DOS ODI driver to the path you specify.  
The following steps assume you have already configured the  
adapter, started the program on the TokenDisk diskette, and  
are at the main menu.  
To copy the NetWare DOS ODI driver and NET.CFG file, follow  
these steps:  
1
From the main menu, select Network Drivers and press  
[Enter]. See Figure 5-2.  
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Installing the Novell NetWare DOS ODI Driver  
5-3  
TokenDisk for the TokenLink III PC Card Adapter  
ESC=Cancel  
F1=Help  
MAIN  
MENU  
Auto Installation with Configuration (AutoLink)  
NetWare DOS ODI Client  
Standard Installation and Configuration  
Auto Configure 3Com PC Card Adapter  
Network Drivers ...  
Configuration/Diagnostic/Troubleshooting ...  
General Information/Release Notes  
Program & information for configuring/testing/troubleshooting adapters  
[ENTER]=Execute Function  
[
•¯]=Scroll  
[F1]=Help [ESC]=<Cancel>  
Figure 5-2 Main Menu with Network Drivers Option Selected  
TokenDisk for the TokenLink III PC Card Adapter  
ESC=Cancel  
F1=Help  
NETWORK  
DRIVERS  
Install Novell NetWare Drivers ...  
NDIS Driver Installation and Information ...  
Display Software Compatibility Information  
Copy drivers for DOS ODI client.  
[ENTER]=Execute Function  
[
•¯]=Scroll  
[F1]=Help [ESC]=<Cancel>  
Figure 5-3 Network Drivers Menu  
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5-4  
CHAPTER 5: INSTALLING NETWORK DRIVERS  
2
3
4
5
When the next screen appears, select Install Novell  
NetWare Drivers, as shown in Figure 5-3, and press [Enter].  
When the next screen appears, select Copy DOS ODI Client  
Driver.  
At the prompt, enter a path for the destination of the  
driver or press [Enter] to accept the default.  
Exit to DOS and follow the instructions in the next section  
to make the necessary changes to your AUTOEXEC.BAT,  
CONFIG.SYS, and NET.CFG files.  
Updating the Computer Startup Files  
This sample procedure installs the 3Com ODI driver on a DOS  
computer by making changes to the AUTOEXEC.BAT,  
NET.CFG, and CONFIG.SYS files (the computer startup files).  
Refer to Novell’s NetWare ODI Shell for DOS or Novell’s  
Workstation for DOS and Windows guide for more detailed  
information concerning other protocols and frame types.  
Make sure to use the latest Novell files. Obtain these from the  
Novell forum on CompuServeâ or your authorized reseller.  
To install the DOS ODI driver for NetWare, use the following  
procedure:  
1
2
From the Novell WSGEN diskette’s root directory, copy the  
NETx.COM file to your computer.  
If you are running a version of DOS higher than 5.0, you may  
need to upgrade to a newer version of NETx. This file is  
available from the Novell forum on CompuServe.  
From the Novell WSGEN diskette’s DOS ODI subdirectory,  
copy the LSL.COM and IPXODI.COM files to your computer.  
These are the link support layer and protocol stacks,  
respectively.  
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Installing the Novell NetWare DOS ODI Driver  
5-5  
You may also need the files NETBIOS.EXE and INT2F.COM if  
you are running full NetBIOS applications. Check with the  
vendor of your application.  
3
4
If you have not already done so, copy the 3Com NetWare  
adapter driver (3C689.COM) to your computer’s hard drive.  
The NetWare client drivers are located in the \NETWARE\ODI  
subdirectory on the TokenDisk diskette.  
Modify the AUTOEXEC.BAT file to include the following  
commands:  
LSL  
3C689  
IPXODI  
VLM  
H:  
LOGIN  
If you are using the Compaq Concerto computer, you need to  
specify a drive other than F here and in the CONFIG.SYS file.  
This computer uses the F drive as the RAM disk.  
5
Edit the NET.CFG file and include the text from the  
NET.PCM file after the LINK DRIVER 3C689 statement.  
If you are not using Card Services, your NET.CFG file  
should look similar to the following:  
LINK DRIVER 3C689  
PRIMARY  
INT 3  
MEM #1 CC000  
MEM #2 D0000 400  
DATA RATE 16  
If you are using Card Services, your NET.CFG file should  
look similar to the following:  
LINK DRIVER 3C689  
DATA RATE 16  
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5-6  
CHAPTER 5: INSTALLING NETWORK DRIVERS  
6
Edit your C:CONFIG.SYS file and include the following  
statements:  
Files= <value>  
Buffers= <value>  
Novell recommends that <value> be at least 20 for each  
statement.  
If you are using a Compaq Concerto computer, add the  
following line and replace the X with the letter preceding the  
letter you designated in the AUTOEXEC.BAT file:  
LastDrive = X  
For example, if you specified the H drive in the AUTOEXEC.BAT  
file, then you specify the G drive here to replace the X in the  
CONFIG.SYS file.  
7
Remove the TokenDisk diskette and reboot your computer.  
This completes the manual NetWare DOS ODI client driver  
installation.  
Installing the OS/2 Network Driver for NetWare  
The TokenDisk diskette includes the Novell NetWare OS/2  
ODI driver (\NETWARE\ODI\3C689.SYS). Instructions for  
installing this driver are provided in the  
\NETWARE\ODI\OS2REQ.TXT file.  
Installing the NDIS 2.01 Driver  
The Network Driver Interface Specification (NDIS) was  
developed by Microsoft and 3Com. This software  
specification is used in network operating systems such as  
IBM LAN Server or Microsoft LAN Manager to create drivers  
for network adapters.  
The NDIS Driver Installation and Information option on the  
Network Drivers menu shown in Figure 5-3 provides  
instructions for installing the NDIS driver.  
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Installing the NDIS 2.01 Driver  
5-7  
The following steps assume you have already configured the  
adapter, started the program on the TokenDisk diskette, and  
are at the main menu.  
To install the NDIS driver, follow these steps:  
1
2
Select Network Drivers on the main menu and press  
[Enter].  
Select NDIS Driver Installation and Information on the  
Network Drivers menu, and press [Enter].  
3
4
Select your network operating system.  
Follow the instructions provided.  
Instructions for using the TokenDisk diskette as an automatic  
OEM import disk for IBM LAN Server 3.0, Microsoft LAN  
Manager, and Microsoft Windows for Workgroups are  
included.  
Updating the Computer Startup Files  
This sample procedure describes how to modify the  
PROTOCOL.INI and CONFIG.SYS computer startup files to load  
the DOS NDIS driver for a system running LAN Manager.  
1
2
Create a LANMAN subdirectory from the root of your  
boot disk using the following command:  
MD \LANMAN  
Build a PROTOCOL.INI file in the LANMAN subdirectory.  
The protocol manager, PROTMAN.DOS, places the  
PROTOCOL.INI file in the LANMAN subdirectory. The  
PROTOCOL.INI file contains information about the protocol  
manager, NDIS transport protocol, and your network adapter.  
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5-8  
CHAPTER 5: INSTALLING NETWORK DRIVERS  
The following sample PROTOCOL.INI file uses NetBEUI (2.0)  
as the NDIS transport protocol with 3Com drivers.  
[PROTOCOL MANAGER]  
DRIVERNAME = PROTMAN$  
[NETBEUI_XIF]  
DRIVERNAME = NETBEUI$  
BINDINGS = TLPC3_NIF  
[TLPC3_NIF]  
DRIVERNAME = TLPC3$  
3
Edit the PROTOCOL.INI file and include the text from the  
PROTOCOL.PCM file after the DRIVERNAME=TLPC3$  
statement.  
If you are not using Card Services, the statements should  
look similar to the following:  
DRIVERNAME = TLPC3$  
PRIMARY  
INTERRUPT = 3  
MMIO = 0XCC00  
RAM = 0XD000  
RAMSIZE = 16  
RINGSPEED = 16  
If you are using Card Services, the statements should look  
similar to the following:  
DRIVERNAME = TLPC3$  
RINGSPEED = 16  
4
5
If you have not already done so, copy the 3Com DOS NDIS  
driver (TLPC3.DOS) into the LANMAN subdirectory.  
The NDIS driver is located in the \NDIS\DOS subdirectory on  
the TokenDisk diskette.  
Add the following lines to your CONFIG.SYS file (located  
in the root directory of your boot disk):  
DEVICE = C:\LANMAN\PROTMAN.DOS/I:C:\LANMAN  
DEVICE = C:\LANMAN\TLPC3.DOS  
DEVICE = C:\LANMAN\<PROTOCOLDRIVER>.DOS  
If you are using DOS 6.0, you must use the Microsoft Protocol  
Manager version 2.0 and not the 3Com Protocol Manager.  
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Installing the NDIS 2.01 Driver  
5-9  
Substitute the actual DOS PROTOCOL driver name, if  
appropriate, for PROTOCOLDRIVER.DOS.  
This completes the NDIS driver installation sample procedure.  
Using the 3C689 Adapter with Windows for Workgroups  
The TokenDisk diskette contains a subdirectory structure and  
files that make it an OEM import disk for Microsoft Windows  
for Workgroups (WFW). Run the configuration portion of the  
Configuration and Diagnostic Program before you start this  
procedure.  
To import the driver during installation of Windows for  
Workgroups, follow these steps:  
1
2
Insert Microsoft’s Setup disk 1 in the diskette drive and  
make that drive the active drive. For example, type:  
A: [Enter]  
Execute the WFW setup program. Type:  
setup [Enter]  
3
4
Follow the instructions on the screen.  
When prompted, enter the target drive and directory  
where WFW is to be installed. For example, type:  
C:\WINDOWS  
5
6
From the Network setup dialog box, select the Networks...  
box.  
Select Install Microsoft Windows Network and the <OK>  
button.  
7
8
From the Network window select the Drivers... box.  
In the Network Adapters dialog box, select the  
<Add Adapter> button.  
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5-10  
CHAPTER 5: INSTALLING NETWORK DRIVERS  
9
From the list of network adapters, select Unlisted Or  
Updated Network Adapter, and then select the <OK>  
button.  
10 Insert the TokenDisk diskette in drive A, and then select  
the <OK> button.  
A dialog box appears, listing the supported network adapters  
on the disk.  
11 Select the 3Com 3C689 TokenLink III PC Card Adapter, and  
then select the <OK> button.  
A dialog box appears, prompting you to specify the disk or  
directory where the TLPC3.DOS driver can be found.  
12 To specify the directory, type:  
A:\NDIS\DOS  
13 Select the <OK> button.  
14 In the Network Adapters dialog box, select the <Close>  
button.  
15 In the Network Settings dialog box, select the <OK>  
button.  
A message appears, prompting you to restart your  
computer. Select the <Continue> button instead.  
16 In the WINDOWS subdirectory, edit the PROTOCOL.INI file  
to include a section for the TokenLink III PC Card adapter  
and its configuration.  
The configuration parameters were stored in the  
PROTOCOL.PCM file on the root directory of your hard drive  
when you configured the adapter.  
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Installing the NDIS 2.01 Driver  
5-11  
17 Immediately following the line DRIVERNAME=TLPC3$,  
include the text from the PROTOCOL.PCM file.  
For example, if you are using Card Services, the statements  
should look similar to the following:  
[TLPC3]  
DRIVERNAME=TLPC3$  
RINGSPEED=16  
Or, if you are not using Card Services, the statements should  
look similar to the following:  
[TLPC3]  
DRIVERNAME=TLPC3$  
PRIMARY  
INTERRUPT=3  
MMIO=0XCC00  
RAM=0XD000  
RAMSIZE=16  
RINGSPEED=16  
18 Save the file and exit.  
This completes the procedure that imports the driver during  
installation of Windows for Workgroups.  
Using IBM LAN Support Program Drivers  
You can install IBM LAN Support Program (LSP) drivers with  
the 3C689 adapter. IBM's LSP drivers do not have any  
embedded support to initialize PC Card adapters.  
3Com provides an enabler program that works with the  
protocol manager to initialize the PC Card adapter. You must  
load the enabler program and protocol manager before  
loading the IBM LSP drivers. The LANSUP subdirectory of the  
TokenDisk diskette contains the enabler program  
(LSPEN.3CM), the protocol manager (PROTMAN.DOS), and  
installation instructions (LANSUP.TXT).  
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5-12  
CHAPTER 5: INSTALLING NETWORK DRIVERS  
Installing the OS/2 Network Driver for NDIS  
The TokenDisk diskette includes the NDIS 2.01 OS/2 driver  
(\NDIS\OS2\TLPC3.SYS). Instructions for installing this driver  
are provided in the \NDIS\LANSRV.TXT file.  
Updating the Current NDIS Driver  
If you are updating an existing NDIS driver (rather than  
installing one for the first time), follow these steps:  
1
From the main menu, select Network Drivers and press  
[Enter].  
2
3
Select NDIS Driver Installation and Information.  
Select Update NDIS Driver and press [Enter].  
This option will update your current driver to the latest  
version.  
4
5
Exit the program and remove the TokenDisk diskette.  
Reboot your computer.  
This completes the procedure for updating the NDIS driver.  
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TROUBLESHOOTING  
6
This chapter describes information for isolating and solving  
problems.  
Using the TokenDisk Diskette Diagnostic Program  
Run the TokenDisk diskette diagnostic portion of the  
Configuration and Diagnostic Program for your installed  
3C689 adapter when you need to do the following:  
Test for setup/configuration  
Test for physical board problems  
View adapter statistics  
The diagnostic program tests the adapter, not the network.  
Make sure to boot from DOS before running the diagnostic  
program, because the TokenDisk diskette is not a bootable  
disk. Make sure that your computer has an 80286 or higher  
processor.  
The adapter must be connected to the network for all tests.  
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6-2  
CHAPTER 6: TROUBLESHOOTING  
Figure 6-1 depicts how to use the TokenDisk diskette  
diagnostic program.  
Insert TokenDisk diskette  
Make diskette drive active  
Type: INSTALL  
Select  
Configuration/Diagnostic/Troubleshooting  
Select Test  
No (Custom)  
Standard test ?  
Select Test Setup  
Yes  
Select test  
Select Run Tests  
Figure 6-1 Using the TokenDisk Diskette Diagnostic Program  
Diagnostic Test Types  
The tests performed by the TokenDisk diskette Configuration  
and Diagnostic Program are divided into Group 1 and Group 2  
tests.  
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Using the TokenDisk Diskette Diagnostic Program  
6-3  
Group 1 Diagnostics  
Group 1 diagnostics test the physical components,  
connectors, circuitry, and normal ring operation of the  
adapter. They include the following tests:  
MMIO Register Write/Read Test  
AIP Checksum Test  
Shared RAM Boundary/Domain Test  
Shared RAM Write/Read Test  
Open Adapter for Ring Operation Test  
Ring Operations Test  
Close Adapter Test  
For more information about each diagnostic test type, select  
the test type and press [F1] to activate an on-line description  
of the selected test.  
Group 2 Diagnostic  
The Group 2 diagnostic (Adapter Wrap Test) is a wrap test  
that causes all user-transmitted data to be sent and received  
without going to the network.  
A lobe cable must be connected from the selected adapter to  
a retiming concentrator or MAU for all tests.  
Running Diagnostic Tests  
The Configuration and Diagnostic Program can be started  
from the menus or the DOS command line. For command  
line instructions, see the INSTRUCT.TXT file in the \DIAG  
subdirectory on the TokenDisk diskette.  
You need to unload the drivers to run the diagnostic program.  
To unload drivers, exit this program and boot using a DOS  
diskette.  
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6-4  
CHAPTER 6: TROUBLESHOOTING  
The following instructions assume that you have started the  
program and are at the main menu. To start the diagnostic  
tests, follow these steps:  
1
Select the option Configuration/Diagnostic/Troubleshooting,  
as shown in Figure 6-2.  
TokenDisk for the TokenLink III PC Card Adapter  
ESC=Cancel  
F1=Help  
MAIN  
MENU  
Auto Installation with Configuration (AutoLink)  
NetWare DOS ODI Client  
Standard Installation and Configuration  
Auto Configure 3Com PC Card Adapter  
Network Drivers ...  
Configuration/Diagnostic/Troubleshooting ...  
General Information/Release Notes  
Program & information for configuring/testing/troubleshooting adapters  
[ENTER]=Execute Function  
•¯]=Scroll  
[F1]=Help [ESC]=<Cancel>  
[
Figure 6-2 Main Menu with Configuration/Diagnostic/Troubleshooting  
Selected  
2
3
When the Configuration and Diagnostic screen appears,  
select Configuration and Diagnostic Program.  
Figure 6-3 shows the subsequent screen, indicating the  
installed adapter and its token ring address.  
From the Test pull-down menu, select Run Tests, as shown  
in Figure 6-3.  
The Run Tests dialog box appears, as shown in Figure 6-4.  
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Using the TokenDisk Diskette Diagnostic Program  
6-5  
Configuration and Diagnostic Program  
Quit  
Install Test  
View  
Select  
F1=Help  
Run Tests...  
(F5)  
Test Setup... (F6)  
Selected Adapter  
3Com 3C689: Token Ring Address = 00608C112233  
TokenLink III 16-bit PC Card Adapter  
[ENTER]=Run the Diagnostic Tests  
[Alt]+<Highlighted Key>=Execute Function [•¯]=Scroll  
[F1]=Help [F3]=Exit [F4]=Configure Adapter [F6]=Test Setup  
Figure 6-3 Tests Menu  
Configuration and Diagnostic Program  
Quit  
Install Test  
View  
Select  
F1=Help  
Run  
3Com 3C689 PC Card in Slot 2: Token Ring Address = FFF7000FFFF1  
Test Results  
Group 1 Tests  
Repetitions Completed  
Results  
Not Tested  
MMIO Register Write/Read Test  
0
0
0
0
0
0
0
AIP Checksum Test  
Not Tested  
Not Tested  
Not Tested  
Not Tested  
Not Tested  
Not Tested  
Shared RAM Boundary/Domain Test  
Shared RAM Write/Read Test  
Open Adapter for Ring Operation Test  
Ring Operations Test  
Close Adapter Test  
¯
Waiting for <Start>  
Pass  
0 of 1  
Start Continue  
Test Setup... Zoom... Stats... File Options... Cancel  
[ENTER]=<Start> Begin Diagnostic Tests  
[Alt]+<Highlighted Key>=Execute Function  
[TAB]=Next Field [SHIFT+TAB]=Previous Field [F1]=Help [ESC]=Cancel  
Figure 6-4 Run Tests Dialog Box  
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6-6  
CHAPTER 6: TROUBLESHOOTING  
4
Press [Enter] to start the tests.  
Each test is set up to run once unless you specify otherwise.  
The test results are displayed on the screen with “Passed” or  
“Failed” in the Results column.  
If you want to run the tests continuously, select the  
Continuous option in the Test Setup dialog box, as described  
in the next section, “Changing the Test Setup.”  
Changing the Test Setup  
If you want to change the test parameters, follow these  
steps:  
1
Choose the <Test Setup> command button in the Run  
Tests dialog box shown in Figure 6-4.  
The Test Setup dialog box appears, as shown in Figure 6-5.  
Configuration and Diagnostic Program  
Quit  
Install Test  
View  
Select  
F1=Help  
Test Setup  
Group 1 Tests  
Group Select  
Group 1  
Group 2  
*Enabled  
MMIO Register Write/Read Test  
AIP Checksum Test  
*Enabled  
*Enabled  
*Enabled  
*Enabled  
*Enabled  
*Enabled  
Shared RAM Boundary/Domain Test  
Shared RAM Write/Read Test  
Open Adapter for Ring Operation Test  
Ring Operations Test  
Close Adapter Test  
Repetitions  
(.) [1  
]Times  
Continuous  
Defaults  
Enable Group  
Disable Group  
Cancel  
Errors  
[X] Halt on Error  
File Options...  
OK  
[
•¯]=Select a Test Group to View  
[Alt]+<Highlighted Key>=Execute Function  
[TAB]=Next Field [SHIFT+TAB]=Previous Field [F1]=Help [ESC]=<Cancel>  
Figure 6-5 Test Setup Dialog Box  
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Using the TokenDisk Diskette Diagnostic Program  
6-7  
2
Press [Tab] to move from field to field and highlight any  
field within the Test Setup dialog box.  
Within the Group Select area, use the arrow keys to  
highlight Group 1 or Group 2. Use the <Enable Group> or  
<Disable Group> command buttons to enable or disable a  
group of tests.  
Press [F1] for a description of these tests.  
3
4
When you are satisfied with the new test setup, highlight  
the <OK> command button and press [Enter].  
To run the tests, choose Run Tests from the Test menu and  
select the <Start> button.  
When Tests Fail  
If the diagnostic tests fail, the adapter may not be defective.  
The problem may be incorrect configuration settings,  
configuration settings that conflict with the settings of other  
boards, or improper installation.  
If any test fails, you can get additional information by  
highlighting the test that failed in the Run Tests dialog box  
shown in Figure 6-4, and pressing [Enter]. You can also  
highlight the <Zoom> command button and press [Enter].  
The program notifies you of the error and suggests actions  
you can take to solve the problem.  
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6-8  
CHAPTER 6: TROUBLESHOOTING  
Adapter Statistics and Information  
Use the adapter statistics and information feature to view  
statistics of adapter operation and current adapter  
configuration.  
Adapter Statistics  
Use the View pull-down menu and select Adapter Statistics,  
or press [F9] from the main screen.  
An example of the Adapter Statistics screen is shown in  
Figure 6-6. Press [F1] on this screen for a short explanation of  
the highlighted statistics.  
Configuration and Diagnostic Program  
Quit  
Install Test  
View  
Select  
F1=Help  
3Com 3C689 PC Card in Slot 2: Token Ring Address = FFF7000FFFF1  
Adapter Statistics  
Total frames transmitted:  
0
0
0
0
0
0
0
0
0
0
0
0
Total frames received:  
Receive with no buffer:  
Transmit errors:  
Adapter check errors:  
Line errors:  
Internal errors:  
Burst errors:  
A/C errors:  
Abort delimiters:  
Invalid ARB commands:  
Lost frame errors:  
¯
Cancel  
[
•¯]=Select a Test Group to View  
[Alt]+<Highlighted Key>=Execute Function  
[TAB]=Next Field [SHIFT+TAB]=Previous Field [F1]=Help [ESC]=<Cancel>  
Figure 6-6 Adapter Statistics  
Adapter Information  
Use the View pull-down menu and select Adapter  
Information, or press [F8] from the main screen. An example  
of the Adapter Information screen is shown in Figure 6-7.  
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Troubleshooting Tips  
6-9  
Configuration and Diagnostic Program  
View Select  
Quit  
Install Test  
F1=Help  
3Com 3C689: Token Ring Address = 00608C112233  
Adapter Information  
Slot number:  
1
Token Ring address:  
I/O base address:  
00600C112233  
A20H  
Interrupt request level:  
Ring speed:  
3
16 Mbps  
CC000H  
D0000H  
64 kB  
MMIO base address:  
Shared RAM base address:  
Shared RAM size:  
Shared RAM page size:  
16 kB  
¯
Cancel  
[
•¯]=Select a Test Group to View  
[Alt]+<Highlighted Key>=Execute Function  
[TAB]=Next Field [SHIFT+TAB]=Previous Field [F1]=Help [ESC]=<Cancel>  
Figure 6-7 Adapter Information  
Troubleshooting Tips  
1
Make sure that the 3C689 adapter is operating in a  
computer containing a Personal Computer Memory Card  
International Association (PCMCIA) Release 2.01, 16-bit  
Type II or Type III slot.  
The slot must be capable of supporting I/O cards.  
2
3
Make sure that the adapter is seated correctly in the slot.  
Review the adapter installation instructions in Chapter 2.  
Inspect all cables and connections.  
Use only the supplied cable.  
4
5
Make sure that your computer is running DOS 3.1 or higher.  
Use only the 3C689 drivers that are on the TokenDisk  
diskette that shipped with the 3C689 adapter, or use the  
IBM LAN Support Program drivers (version 1.33 or higher).  
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6-10  
CHAPTER 6: TROUBLESHOOTING  
6
Install the adapter in another functioning computer and  
run the tests again.  
If the adapter passes, your computer may be defective.  
Contact the reseller or the manufacturer of the computer.  
7
8
If you experience problems that occur only when running  
under Microsoft Windows, consult the readme files that  
are provided in Windows.  
If you experience problems that occur only when using the  
AutoLink program, display or print the AutoLink.Log file.  
This file contains a log of the events that occurred during the  
AutoLink installation, including errors if any occurred. To  
display the log, type:  
Type AutoLink.Log | More  
To print the file, press [Alt]+[F]+[P] or type:  
print autolink.log  
9
If you need to unload the drivers to run the Configuration  
and Diagnostic Program, exit the Configuration and  
Diagnostic Program if necessary, and reboot the  
computer using a DOS diskette.  
For additional technical support information, see Appendix C.  
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ABOUT CARD SERVICES  
A
Card Services coordinates the 3C689 adapter access to  
sockets and system resources, including device drivers,  
utilities, and application programs. Card Services sets the  
I/O Base Address, Interrupt Request Level, and the memory  
segments for the 3C689 adapter. Card Services also blocks  
access to Socket Services by non-PC Card-compliant clients.  
This appendix describes the Card Services information for the  
3C689 adapter.  
Verifying Card Services Is Installed  
You can verify whether Card Services is installed in your  
computer by checking the boot screen and looking in the  
CONFIG.SYS file on your computer.  
Boot Screen Display  
The computer boot screen may display the following line for  
some versions of Card Services:  
Card Services Installed  
CONFIG.SYS File  
If Card Services is not displayed on the boot screen, check  
the device section of the CONFIG.SYS file. If Card Services is  
installed, one DEVICE statement will list Card Services, Card  
Serv, or CS. When installed, Card Services and Socket Services  
can use large amounts of base memory.  
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A-2  
APPENDIX A: ABOUT CARD SERVICES  
3Com recommends that you load Card and Socket Services  
into upper memory by using the DEVICEHIGH statement to  
load these programs. Consult your Card Services  
documentation for more information. For example, type:  
DEVICEHIGH=C:\<directory name>\SS365SL.EXE  
DEVICEHIGH=C:\<directory name>\CS.EXE  
If Your Computer Does Not Have Card Services  
The 3C689 adapter has intelligent drivers and configuration  
software that detect the presence of Card Services. If  
Card Services is not present, then the adapter automatically  
uses its built-in point enabler to manage system resources.  
Avoiding Memory Manager Conflicts  
If you are running Card Services, you may need to inform the  
memory manager already loaded on your computer of the  
address range used by the 3C689 adapter. To inform the  
memory manager, follow these steps:  
1
2
Make a backup copy of the CONFIG.SYS file. Type:  
Copy CONFIG.SYS CONFIG.OLD  
Use a text editor to edit out the startup command for the  
memory manager located in the CONFIG.SYS file. The  
startup command will look similar to this:  
device=c:\windows\emm386.exe noems  
To edit out this command, type REM in front of it:  
REM device=c:\windows\emm386.exe noems  
3
4
Save the CONFIG.SYS file and reboot the computer.  
Insert the TokenDisk diskette into the floppy drive and  
make that drive the active drive. For example, type:  
A: [Enter]  
5
At the prompt, type:  
Install [Enter]  
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Avoiding Memory Manager Conflicts  
A-3  
6
7
Select Configuration/Diagnostic/Troubleshooting on the  
main menu.  
Select Adapter Information under the View menu item to  
view the adapter’s base memory addresses.  
The MMIO address and the Shared RAM base address are the  
memory addresses that the adapter is using.  
8
Write down the memory ranges that the 3C689 adapter is  
using.  
For example, the MMIO base address = CC000H, the Shared  
RAM address = D0000H, and the Shared RAM Page Size = 16 KB.  
9
Exit the Configuration and Diagnostic Program and remove  
the diskette.  
10 Edit the CONFIG.SYS file again.  
a Remove the REM command you added in step 2.  
b Modify the startup command line to exclude the memory  
range that the 3C689 adapter is using. For example, type:  
device=c:\windows\emm386.exe x=CC000-C7FFF noems  
where x stands for exclude, followed by the memory range.  
Refer to the manual that accompanied the memory manager  
software for additional instructions and information.  
11 Save the CONFIG.SYS file and exit the text editor.  
12 Reboot the computer.  
This completes the procedure for avoiding conflicts with a  
memory manager.  
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SPECIFICATIONS  
B
This appendix describes the specifications and configuration  
options for the 3C689 adapter.  
Cabling  
The 3C689 adapter supports industry-standard token ring  
cabling that follows IEEE 802.5 specifications. Use Type 3  
(UTP) or Types 1 or 6 (STP) cabling.  
Physical Dimensions  
Length:  
Thickness:  
Width:  
3.370 in. (85.6 mm)  
Type II, 0.197 in. (5.0 mm)  
2.126 in. (54 mm)  
Weight:  
1.49 oz. (42.5 g)  
Environmental Operating Range  
Operating temperature: (32 to 131 ˚F) 0 to 55 ˚C  
Relative humidity:  
10 to 90% noncondensing  
Power Requirements  
Operating voltage:  
+5 V ± 5% @ 0.3 A  
FCC Certification  
Part 15, Class A  
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B-2  
APPENDIX B: SPECIFICATIONS  
Configuration Options  
This section describes the configuration options for the  
3C689 adapter. The following options are available:  
Ring Speed  
I/O Base Address  
MMIO Address Location  
Shared RAM Page Size and Address Range  
Interrupt Request Level  
These options are described on the following pages.  
Ring Speed  
The 3C689 adapter operates at either 4 or 16 Mbps ring  
speed and must match the speed of the token ring network.  
The default is 16 Mbps.  
I/O Base Address  
The I/O base addresses allowed are Primary or Secondary.  
The Primary default address is A20h. If a system resource  
conflict continues, you may have to change the settings of  
other adapters or options that are in your computer.  
MMIO Address Location  
There are 16 possible 8 KB blocks of PC memory that can be  
assigned for accessing the MMIO address area of the 3C689  
adapter. The factory default MMIO address is CC000. The 16  
MMIO address locations are listed below, with the defaults in  
bold.  
C0000–C1FFF  
C2000–C3FFF  
C4000–C5FFF  
C6000–C7FFF  
C8000–C9FFF  
CA000–CBFFF  
CC000–CDFFF  
CE000–CFFFF  
D0000–D1FFF  
D2000–D3FFF  
D4000–D5FFF  
D6000–D7FFF  
D8000–D9FFF  
DA000–DBFFF  
DC000–DDFFF  
DE000–DFFFF  
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Configuration Options  
B-3  
The MMIO address selected must not be assigned for use by  
any other adapter or option and cannot be the same as the  
RAM address for this adapter. If a system resource conflict  
continues, you may have to change the settings of other  
adapters or options that are in your computer.  
Shared RAM Page Size and Address Range  
There are 30 possible blocks of memory that can be assigned  
for accessing the RAM located on the 3C689 adapter. The  
factory default RAM size is 16 KB and the address location is  
D0000–D3FFF.  
RAM paging allows the software to access all 64 KB of RAM  
on the adapter one page (16 KB) at a time, while using only  
16 KB of computer memory space. RAM paging is available  
for all 16 KB address ranges.  
If a conflict continues, you may have to change the settings  
of other adapters or options that are in your computer. The  
30 RAM address ranges are as follows, with the default in  
bold:  
8 KB / C0000–C1FFF  
8 KB / C2000–C3FFF  
8 KB / C4000–C5FFF  
8 KB / C6000–C7FFF  
8 KB / C8000–C9FFF  
8 KB / CA000–CBFFF  
8 KB / CC000–CDFFF  
8 KB / CE000–CFFFF  
8 KB / D0000–D1FFF  
8 KB / D2000–D3FFF  
8 KB / D4000–D5FFF  
8 KB / D6000–D7FFF  
8 KB / D8000–D9FFF  
8 KB / DA000–DBFFF  
8 KB / DC000–DDFFF  
8 KB / DE000–DFFFF  
16 KB / C0000–C3FFF  
16 KB / C4000–C7FFF  
16 KB / C8000–CBFFF  
16 KB / CC000–CFFFF  
16 KB / D0000–D3FFF  
16 KB / D4000–D7FFF  
16 KB / D8000–DBFFF  
16 KB / DC000–DFFFF  
32 KB / C0000–C7FFF  
32 KB / C8000–CFFFF  
32 KB / D0000–D7FFF  
32 KB / D8000–DFFFF  
64 KB / C0000–CFFFF  
64 KB / D0000–DFFFF  
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B-4  
APPENDIX B: SPECIFICATIONS  
Interrupt Request Level  
The 3C689 adapter can operate on one of seven interrupt  
levels: 3, 5, 7, 9, 11, 12, and 15. The preferred interrupt level is 3,  
but the adapter can operate on the other levels if necessary.  
If a conflict continues, you may have to change the setting  
ofother adapters or options that are in your computer.  
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TECHNICAL SUPPORT  
C
3Com provides easy access to technical support information  
through the variety of services described in this appendix.  
On-line Technical Services  
3Com offers worldwide product support seven days a week,  
24 hours a day, through the following on-line systems:  
3Com Bulletin Board Service (3ComBBS)  
World Wide Web Site  
Ask3ComSM on CompuServeâ  
3ComFactsSM Automated Fax Service  
3Com Bulletin Board Service  
3ComBBS contains patches, software, and drivers for all 3Com  
products, as well as technical articles. This service is available  
via modem seven days a week, 24 hours a day. To reach the  
service, set your modem to 8 data bits, no parity, and 1 stop  
bit. Call the telephone number nearest you:  
Country  
Australia  
France  
Baud Rate  
Telephone Number  
(61) (2) 955 2073  
up to 14400 baud  
up to 14400 baud  
(33) (1) 69 86 69 54  
Germany  
up to 9600 baud  
up to 9600 baud  
(49) (89) 627 32 188  
(49) (89) 627 32 189  
Hong Kong  
Italy (fee required)  
Japan  
up to 14400 baud  
up to 9600 baud  
up to 14400 baud  
up to 14400 baud  
up to 14400 baud  
(852) 537 5601  
(39) (2) 273 00680  
(81) (3) 3345 7266  
(65) 534 5693  
Singapore  
Taiwan  
(886) (2) 377 5838  
(886) (2) 377 5840  
U.K.  
U.S.  
up to 14400 baud  
up to 14400 baud  
(44) (144) 227 8278  
(1) (408) 980 8204  
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C-2  
APPENDIX C: TECHNICAL SUPPORT  
World Wide Web Site  
Access the latest networking information on 3Com’s World  
Wide Web site by entering our URL into your Internet  
browser:  
This service features news and information about 3Com  
products, customer service and support, 3Com’s latest news  
releases, selected articles from 3TECHä, 3Com’s  
award-winning technical journal, and more.  
Ask3Com on CompuServe  
Ask3Com is a CompuServe-based service containing patches,  
software, drivers, and technical articles about all 3Com  
products, as well as an interactive forum for technical  
questions. To use Ask3Com, you need a CompuServe account.  
To use Ask3Com:  
1
2
3
Log on to CompuServe.  
Enter go threecom  
Press [Return] to see the Ask3Com main menu.  
3ComFacts Automated Fax Service  
3Com Corporation’s interactive fax service, 3ComFacts,  
provides data sheets, technical articles, diagrams, and  
troubleshooting instructions on 3Com products 24 hours a  
day, seven days a week. Within this service, you may choose  
to access CardFactsâ for adapter information, or NetFactsâ  
for network system product information.  
CardFacts provides adapter installation diagrams,  
configuration drawings, troubleshooting instruction, and  
technical articles.  
Document 9999 provides you with an index of adapter  
documents.  
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Support from Your Network Supplier  
C-3  
NetFacts provides data sheets and technical articles on  
3Com Corporation’s hub, bridge, router, terminal server, and  
software products.  
Document 8888 provides you with an index of system  
product documents.  
Call 3ComFacts using your touch-tone telephone.  
International access numbers are:  
Country  
Hong Kong  
U.K.  
Fax Number  
(852) 537 5610  
(44) (144) 227 8279  
(1) (408) 727 7021  
U.S.  
Local access numbers are available within the following  
countries:  
Country  
Australia  
Denmark  
Finland  
Fax Number  
800 123853  
800 17319  
Country  
Italy  
Fax Number  
1678 99085  
06 0228049  
800 11062  
Netherlands  
Norway  
Sweden  
U.K.  
98 001 4444  
05 90 81 58  
0130 8180 63  
France  
020 792954  
0800 626403  
Germany  
Support from Your Network Supplier  
If additional assistance is required, contact your network  
supplier. Many suppliers are authorized 3Com service  
partners who are qualified to provide a variety of services,  
including network planning, installation, hardware  
maintenance, application training, and support services.  
When you contact your network supplier for assistance, have  
the following information ready:  
Diagnostic error messages  
A list of system hardware and software, including revision levels  
Details about recent configuration changes, if applicable  
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C-4  
APPENDIX C: TECHNICAL SUPPORT  
If you are outside the U.S. and Canada, contact your local  
3Com sales office to find your authorized service provider:  
Country  
Telephone Number  
Country  
Mexico  
Telephone Number  
(525) 531 0591  
Australia (Sydney) (61) (2) 959 3020  
(Melbourne) (61) (3) 653 9515  
Netherlands  
Singapore  
South Africa  
Spain  
(31) (3) 402 55033  
(65) 538 9368  
Belgium  
Brazil  
(32) (2) 7164880  
(55) (11) 241 1571  
(905) 882 9964  
(27) (11) 803 7404  
(34) (1) 3831700  
(46) (8) 632 91 00  
(886) (2) 577 4352  
Canada  
France  
Germany  
Hong Kong  
Italy  
(33) (1) 69 86 68 00  
(49) (89) 6 27 32 0  
(852) 868 9111  
Sweden  
Taiwan  
United Arab Emirates (971) (4) 349049  
U.K. (44) (1628) 897000  
(39) (2) 273 02041  
(81) (3) 33457251  
Japan  
Returning Products for Repair  
A product sent directly to 3Com for repair must first be  
assigned a Return Materials Authorization (RMA) number. A  
product sent to 3Com without an RMA number will be  
returned to the sender unopened, at the sender’s expense.  
To obtain an RMA number, call or fax:  
Country  
Telephone Number  
(800) 876 3266, option 2  
(44) (1442) 278000  
Fax Number  
U.S and Canada  
Europe  
(408) 764 7120  
(44) (1442) 236824  
(1) (408) 764 7290  
Outside Europe, U.S. (1) (408) 492 1790  
and Canada  
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GLOSSARY  
AutoLink  
A menu selection that configures the 3C689 adapter, installs  
the DOS ODI client driver, and modifies PC startup files to  
allow you to log in to a NetWare server after you reboot your  
computer. For more information about the AutoLink feature,  
see Chapter 3, “Using the AutoLink Feature for NetWare.”  
Card Information Structure (CIS)  
A data structure written on every card that complies with the  
PC Card standard, containing information about the  
formatting and organization of the data on the card.  
Card Services  
A software layer that coordinates PC Card adapter access to  
sockets and system resources, including device drivers,  
utilities, and application programs. Card Services assigns the  
I/O Base Address, Interrupt Request Level, the CIS Memory  
Base Address, the MMIO Address, and the Shared RAM Page  
Size and Address Range for the 3C689 adapter. For more  
information about Card Services, see Appendix A, “About  
Card Services.”  
CAU  
Controlled access unit. An intelligent token ring network  
wiring concentrator. One CAU is needed per ring. It handles  
the ring/in and ring/out function.  
Client  
In the PC Card environment, an application program or  
device driver that uses Card Services and Socket Services.  
DAU  
Dual access unit.  
DB-9  
Type of connector that connects the adapter to STP wiring.  
Tests that help troubleshoot PC Card adapter problems.  
Diagnostics  
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2
GLOSSARY  
Driver  
A program, usually resident in server or workstation  
memory, that controls the adapter or implements the  
protocol stacks that allow higher-level applications to  
communicate with the network hardware.  
IEEE 802.5  
The standard for the token ring access method and Physical  
layer specifications developed by a subcommittee of the  
Institute for Electrical and Electronics Engineers (IEEE) 802  
standards committee.  
Lobe cable  
MAU  
The section of cable that attaches a ring station or network  
device to a MAU or wiring hub.  
Multistation access unit. A hub in an IBM token ring network.  
Each unit supports up to eight workstations and servers, and  
can be connected to another hub to create large networks.  
NDIS  
Network Driver Interface Specification, developed by  
Microsoft and 3Com. A software specification used in  
network operating systems, such as IBM LAN Server or  
Microsoft LAN Manager, to create drivers for network  
adapters. NDIS drivers support multiple protocols and  
multiple adapters and can be unloaded from memory to  
conserve conventional DOS RAM space.  
NET.CFG  
ODI  
An ASCII file containing control information for network  
protocol elements of stations and servers for a Novell  
NetWare environment.  
Open Data-Link Interface. A Media Access Control  
(MAC)-level specification developed by Novell and Appleâ.  
Drivers complying with this specification can work with  
NetWare 2.x, 3.x, and 4.x. Like NDIS, the ODI driver supports  
multiple protocols and adapters, and can be unloaded from  
memory to conserve conventional DOS RAM space.  
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GLOSSARY  
3
Packet  
The unit of information transmitted over the network,  
consisting of a preamble, a destination address, a source  
address, the data being transmitted, and a code that allows  
testing for correct transmission.  
PC Card  
PCMCIA  
The new name (effective 1994) for the standard developed  
by the Personal Computer Memory Card International  
Association.  
Personal Computer Memory Card International Association.  
PROTOCOL.INI  
An ASCII file containing control information for network  
protocol elements of NDIS network stations and servers.  
Release 1.0  
Release 2.0  
Release 2.1  
In the PC Card environment, the Memory Card Standard  
Release 1.0, September 1990.  
In the PC Card environment, the release in which I/O capability  
and software support were added in September 1991.  
In the PC Card environment, the release containing  
typographical corrections to Release 2.0. There were no  
technical enhancements.  
RJ-45  
Type of connector that connects the adapter to UTP wiring.  
Socket  
In the PC Card environment, the hardware in the host  
computer where the PC card is placed. The socket maps the  
host’s internal bus signals to the PC Card interface signals.  
Socket Services  
The software layer that provides a standardized interface to  
manipulate PC cards, sockets, etc. It is directly above the  
hardware.  
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4
GLOSSARY  
STP  
Shielded twisted-pair.  
Token ring  
TSR  
A network that employs a ring topology and uses a  
token-passing method for ring access.  
Terminate and stay resident. A program that upon execution,  
loads itself (or an executable portion of itself) into computer  
working memory (RAM). It can be activated at any time with  
a specified key sequence.  
Type I card  
In the PC Card environment, a 3.3 mm thick card that is  
typically used for memory cards.  
Type I slot  
In the PC Card environment, a slot that accepts a Type I card.  
Type II card  
In the PC Card environment, a 5.0 mm thick card that is  
typically used for modem/fax cards and network adapters.  
Type II slot  
Type III card  
Type III slot  
In the PC Card environment, a slot that accepts a Type I or  
Type II card.  
In the PC Card environment, a 10.5 mm thick card that is  
typically used for hard disk drives.  
In the PC Card environment, a slot that accepts a Type I, II, or  
III card.  
Twisted-pair  
Wiring similar to that found in the telephone system,  
consisting of two insulated wires loosely twisted around each  
other to help cancel out induced noise in balanced circuits.  
UTP  
Unshielded twisted-pair.  
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INDEX  
Numerics  
3C689 adapter 1-1  
B
configuring 3-1, 4-1  
connecting to the cable 2-4  
connecting to the network 2-4, 2-5  
features 1-2  
installing 2-1  
memory requirements 3-3, 4-2  
removing 2-6  
requirements 1-2  
Card Services 1-4, 5-5, 5-8, A-1  
lack of 5-5, 5-8, A-2  
verifying installation A-1  
statistics and information 6-8  
troubleshooting 6-1  
3C689.COM 5-2, 5-5  
3Com Bulletin Board Service  
(3ComBBS) C-1  
3Com sales offices C-4  
3ComFacts C-2  
3Install account 3-1, 3-2  
A
adapter configuration screen 4-5  
adapter options  
Interrupt Request Level 4-4, B-4  
I/O Base Address 4-5, B-2  
MMIO Address Location B-2  
Ring Speed 3-4, 4-4, B-2  
Shared RAM Page Size and Address  
Range 3-3, 4-2, B-3  
standard 4-1  
adapter specifications B-1  
adapter statistics and information 6-8  
Ask3Com C-2  
Auto Configure 3Com PC Card Adapter  
option 4-4  
AUTOEXEC.BAT 5-4, 5-5, 5-6  
AutoLink feature for NetWare 1-3, 3-1,  
3-2, 3-4  
configuration options B-2  
Configure Adapter menu item 4-5  
connecting cables 2-4, 2-5  
connecting to the network 2-5  
conventions  
AUTOLINK.CFG 3-2  
AutoLink.Log 6-10  
notice icons ii  
automatic configuration  
for NDIS 5-6  
text ii  
for NetWare 3-1  
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2
D
M
default configuration settings B-2  
diagnostic program 6-1  
diagnostic tests  
main menu 4-4, 5-3, 6-4  
memory manager 3-3, 4-2, A-2  
memory requirements 3-3, 4-2  
failed 6-7  
Group 1 6-3  
Microsoft Windows for Workgroups 5-9  
MMIO Address Location B-2  
Group 2 6-3  
running 6-3  
N
setup, changing 6-6  
disconnecting cables 2-6  
drivers. See NDIS driver and NetWare.  
NDIS driver 5-2  
updating 5-12  
E
NET.CFG 5-2, 5-4, 5-5  
NET.PCM 4-6, 5-5  
NetFacts C-3  
environmental operating range B-1  
NetWare 3-2  
F
3C689.COM 5-2, 5-5  
DOS ODI driver 3-1, 3-4, 5-2  
fax service. See 3ComFacts  
FCC certification B-1  
network supplier support C-3  
G
Group 1 diagnostic test 6-3  
Group 2 diagnostic test 6-3  
O
H
Hot Swap 1-2  
I
PROTOCOL.PCM 4-6, 5-8  
IBM compatibility 1-6  
information, adapter 6-8  
Install command 4-3  
installation  
adapter 1-3, 1-5  
AutoLink 1-3, 3-4  
standard 1-3, 4-1  
drivers 5-1  
installing OS/2 network driver for  
NDIS 5-12  
installing OS/2 network driver for  
NetWare 5-6  
Interrupt Request Level B-4  
I/O Base Address B-2  
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INDEX  
3
R
W
removing the adapter 2-6  
requirements  
Windows for Workgroups 5-9  
WSGEN diskette 5-4  
for 3C689 adapter 1-2  
for AutoLink feature 3-2  
for standard configuration 4-2  
returning products for repair C-4  
Ring Speed 3-4, 4-4, B-2  
RJ-45 connector 2-2, 2-4, 2-5  
Run Tests dialog box 6-4  
running diagnostic tests 6-3  
Z
Zoom command button 6-7  
S
saving option settings 4-6  
setup. See configuration.  
Shared RAM Page Size and Address  
Range B-2  
software license 4-3  
specifications, adapter B-1  
Standard Installation and Configuration  
option 1-3, 4-1, 4-3  
requirements 4-2  
statistics, adapter 6-8  
STP network connection 2-5  
T
technical support C-1  
tests, diagnostic. See diagnostic tests.  
TLPC3.DOS 5-2, 5-8  
TokenDisk diskette 3-4, 4-3, 6-1  
main menu 4-4, 6-4  
Transcend PC Link SmartAgent  
software 1-4  
troubleshooting 6-1, 6-9, 6-10  
Type II slot 1-1  
Type III slot 1-1  
U
unpacking adapter 2-2  
unshielded twisted-pair (UTP) cable 2-5  
Using IBM LAN Support Program  
Drivers 5-11  
UTP cable network connection 2-4  
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LIMITED WARRANTY  
HARDWARE: 3Com warrants its hardware products to be free from defects in workmanship and  
materials, under normal use and service, for the following lengths of time from the date of  
purchase from 3Com or its Authorized Reseller:  
Internetworking products  
One year  
Network adapters  
Lifetime  
Ethernet stackable hubs and unmanaged Ethernet fixed port repeaters  
Lifetime*  
(One year if  
not registered)  
*Power supply and fans in these stackable hubs and unmanaged repeaters One year  
Other hardware products  
Spare parts and spares kits  
One year  
90 days  
If a product does not operate as warranted during the applicable warranty period, 3Com shall, at  
its option and expense, repair the defective product or part, deliver to Customer an equivalent  
product or part to replace the defective item, or refund to Customer the purchase price paid for  
the defective product. All products that are replaced will become the property of 3Com.  
Replacement products may be new or reconditioned. Any replaced or repaired product or part  
has a ninety (90) day warranty or the remainder of the initial warranty period, whichever is longer.  
3Com shall not be responsible for any software, firmware, information, or memory data of  
Customer contained in, stored on, or integrated with any products returned to 3Com pursuant to  
any warranty.  
SOFTWARE: 3Com warrants that the software programs licensed from it will perform in  
substantial conformance to the program specifications therefor for a period of ninety (90) days  
from the date of purchase from 3Com or its Authorized Reseller. 3Com warrants the magnetic  
media containing software against failure during the warranty period. No updates are provided.  
3Com's sole obligation hereunder shall be (at 3Com's discretion) to refund the purchase price  
paid by Customer for any defective software products, or to replace any defective media with  
software which substantially conforms to 3Com's applicable published specifications. Customer  
assumes responsibility for the selection of the appropriate applications program and associated  
reference materials. 3Com makes no warranty that its software products will work in combination  
with any hardware or applications software products provided by third parties, that the operation  
of the software products will be uninterrupted or error free, or that all defects in the software  
products will be corrected. For any third party products listed in the 3Com software product  
documentation or specifications as being compatible, 3Com will make reasonable efforts to  
provide compatibility, except where the non-compatibility is caused by a “bug” or defect in the  
third party's product.  
STANDARD WARRANTY SERVICE: Standard warranty service for hardware products may be  
obtained by delivering the defective product, accompanied by a copy of the dated proof of  
purchase, to 3Com's Corporate Service Center or to an Authorized 3Com Service Center during  
the applicable warranty period. Standard warranty service for software products may be obtained  
by telephoning 3Com's Corporate Service Center or an Authorized 3Com Service Center, within  
the warranty period. Products returned to 3Com's Corporate Service Center must be  
pre-authorized by 3Com with a Return Material Authorization (RMA) number marked on the  
outside of the package, and sent prepaid, insured, and packaged appropriately for safe shipment.  
The repaired or replaced item will be shipped to Customer, at 3Com's expense, not later than  
thirty (30) days after receipt by 3Com.  
WARRANTIES EXCLUSIVE: IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE,  
CUSTOMER’S SOLE REMEDY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE  
PRICE PAID, AT 3COM’S OPTION. THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE  
AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, EITHER IN FACT OR BY  
OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. 3COM NEITHER ASSUMES NOR  
AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION  
WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.  
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3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION  
DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY  
CUSTOMER'S OR ANY THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING,  
UNAUTHORIZED ATTEMPTS TO REPAIR, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE  
INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.  
LIMITATION OF LIABILITY: IN NO EVENT, WHETHER BASED IN CONTRACT OR TORT (INCLUDING  
NEGLIGENCE) SHALL 3COM BE LIABLE FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR  
PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE, LOSS OF BUSINESS, OR OTHER  
FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION,  
MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS,EVEN IF  
3COM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH  
DAMAGES.  
Some states do not allow the exclusion of implied warranties or the limitation of incidental or  
consequential damages for consumer products, so the above limitations and exclusions may not  
apply to you. This warranty gives you specific legal rights which may vary from state to state.  
GOVERNING LAW: This Limited Warranty shall be governed by the laws of the state of California.  
3Com Corporation  
5400 Bayfront Plaza  
Santa Clara, CA 95052-8145  
(408) 764-5000  
FCC CLASS A VERIFICATION STATEMENT  
WARNING: This equipment has been tested and found to comply with the limits for a Class A  
digital device, pursuant to Part 15 of the FCC Rules, and the Canadian Department of  
Communications Equipment Standards entitled, “Digital Apparatus,” ICES-003. These limits are  
designed to provide reasonable protection against harmful interference in a commercial  
installation. This equipment generates, uses and can radiate radio frequency energy and, if not  
installed and used in accordance with the instructions, may cause harmful interference to radio  
communications. Operation of this equipment in a residential area is likely to cause harmful  
interference, in which case, the user will be required to correct the interference at the user’s own  
expense.  
Changes or modifications not expressly approved by 3Com could void the user’s authority to  
operate this equipment.  
CE NOTICE  
Marking by the symbol  
indicates compliance of this equipment to the EMC directive of  
the European Community. Such marking is indicative that this equipment meets or exceeds the  
following technical standards:  
EN 55022—“Limits and Methods of Measurement of Radio Interference Characteristics of  
Information Technology Equiment.”  
IEC 801-2—“Electromagnetic compatibility for industrial-process measurement and control  
equipment Part 2: Electrostatic discharge requirements.”—Severity level 3.  
IEC 801-3—“Electromagnetic compatibility for industrial-process measurement and control  
equipment Part 3: Radiated electromagnetic field requirements.”—Severity level 2.  
IEC 801-4—“Electromagnetic compatibility for industrial-process measurement and control  
equipment Part 4: Electrical fast transient/burst requirements.”—Severity level 2.  
A “Declaration of Conformity” in accordance with the above standards has been made and is  
on file at 3Com Corporation.  
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