Chamberlain Home Security System 3900PLD User Manual

The Chamberlain Group, Inc.  
845 Larch Avenue  
Elmhurst, Illinois 60126-1196  
®
DOOR OPERATOR  
Model 3900PLD  
For Light Duty Commercial Use Install On  
Sectional Doors With Torsion Assemblies Only  
Owner’s Manual  
Please read this manual and the enclosed safety materials carefully!  
Fasten the manual near the door after installation.  
The door WILL NOT CLOSE unless The Protector System® and cable tension monitor are  
connected and properly aligned.  
Periodic checks of the operator are required to ensure safe operation.  
The model number label is located behind the hinged door of your operator.  
Do NOT exceed 10 complete cycles of door operation per hour.  
2 Y E A R W A R R A N T Y  
Serial #  
(located on electrical box cover)  
Installation Date  
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Planning  
• The torsion bar must extend at least 1" to 5"  
(2.5 cm to 12 cm) past the bearing plate.  
Survey your area to see if any of the conditions below  
apply to your installation. Additional materials may be  
required. You may find it helpful to refer back to this page  
as you proceed with the installation of your operator.  
• An electric outlet is required within 6' (1.8 m) of the  
installation area. If outlet does not exist, contact a  
qualified electrician.  
Depending on your requirements, there are several  
installation steps which may call for materials or hardware  
not included in the carton.  
• Depending upon building construction, extension  
brackets or wood blocks may be needed to install safety  
reversing sensors.  
This operator is compatible with:  
• Alternate floor mounting of the safety reversing sensors  
will require hardware not provided.  
• Doors that use a torsion bar, springs and a door no  
more than 14' (4.2 m) high.  
• A model 475LM EverChargeTM Standby Power Unit is  
strongly recommended if there is no access door to the  
garage, as this operator cannot be used in conjunction  
with an external emergency release mechanism.  
• 4"-6" (10 cm - 15 cm) drums, not to be used on tapered  
drums over 6" (15 cm).  
• High lift and standard lift sectional doors up to 14'  
(4.2 m) high.  
• Any gap between the floor and the bottom of the door  
must not exceed 1/4" (6 mm). Otherwise the safety  
reversal system may not work properly.  
• Doors up to 18' (5.4 m) wide.  
• Doors up to 180 sq. ft. (16.7 sq. m).  
• 1" (2.5 cm) torsion bar only.  
NOTE: Inspect the torsion bar while the door is raised and  
lowered. It is important that there is no noticeable  
movement up and down or left and right. If this type of  
movement is not corrected, life of this operator will be  
greatly reduced.  
• Review or inspect proposed installation area. Operator  
can be installed on left or right side of door. Select the  
side that meets the requirements listed below.  
- Must have minimum of 2-1/2" (6.4 cm) between the  
wall and the center of the torsion bar.  
- Must have minimum of 3" (7.6 cm) between the ceiling  
and the center of torsion bar.  
- Must have minimum of 8" (20.3 cm) between the side  
wall (or obstruction) and the end of torsion bar.  
Cable Tension  
Monitor  
Motor unit  
Torsion Spring  
Drum  
Wall-mounted Single  
Button Control Station  
Access Door  
Safety  
Reversing  
Sensor  
Gap between floor  
Safety  
and bottom of door must not exceed 1/4" (6 mm).  
Reversing Sensor  
3
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Preparing your Door  
Before you begin:  
• Disable locks.  
• Remove any ropes connected to door.  
Complete the following test to make sure your door is  
balanced and is not sticking or binding:  
To prevent possible SERIOUS INJURY or DEATH:  
• ALWAYS call a trained door systems technician if door  
binds, sticks or is out of balance. An unbalanced door may  
not reverse when required.  
• NEVER try to loosen, move or adjust door, door springs,  
cables, pulleys, brackets or their hardware, ALL of which are  
under EXTREME tension.  
• Disable ALL locks and remove ALL ropes connected to door  
BEFORE installing and operating door operator to avoid  
entanglement.  
1. Lift the door about halfway as shown. Release the  
door. If balanced, it should stay in place, supported  
entirely by its springs.  
2. Raise and lower the door to see if there is any  
binding or sticking.  
If your door binds, sticks or is out of balance, call a  
trained door systems technician.  
3. Verify equal cable tension on each side of door.  
Cable tension should remain equal during the entire  
travel of the door.  
To prevent damage to door and operator:  
• ALWAYS disable locks BEFORE installing and operating the  
operator.  
• ONLY operate door operator at 120V, 60 Hz to avoid  
malfunction and damage.  
• Do NOT exceed 10 complete cycles of door operation per  
hour.  
Specifications  
Volts . . . . . . . . . . . . . . . . . . . 120 Vac - 60 Hz, ONLY  
Current . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.0 AMP  
Rated Load. . . . . . . . . . . . . . . . . 325 in.lb/sec  
10 Cycles per Hour  
Sectional Door  
Tools needed  
During assembly, installation and adjustment of the  
operator, instructions will call for hand tools as illustrated  
below.  
2
1
Pliers  
Wire Cutters  
Drill  
Tape Measure  
3/16" and 1/8"  
Hex Key Wrench  
Claw Hammer  
Pencil  
5/32", 3/16", 5/16"  
and 3/4" Drill Bits  
Screwdriver  
Stepladder  
1/4", 5/16" & 3/8" Sockets  
and Wrench with 6" Extension  
Needle Nose Pliers  
Adjustable End Wrench  
Torque Meter (not shown)  
4
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Carton Inventory  
Your door operator is packaged in one carton which  
contains the motor unit and the parts illustrated below.  
Note that accessories will depend on the model  
purchased. If anything is missing, carefully check the  
packing material.  
Single Button Control Station  
Mounting Bracket  
2-Conductor Bell Wire  
White & White/Red  
Safety Sensor  
Bracket (2)  
Collar with Screws  
Operator  
The Protector System®  
(2) Safety Reversing Sensors  
Safety Labels  
(1 Sending Eye and 1 Receiving Eye)  
with 2-Conductor White & White/Black  
Bell Wire attached  
and  
Cable Tension  
Literature  
Monitor with 2-Conductor  
Green/White Bell Wires  
Hardware Inventory  
INSTALLATION HARDWARE  
Hex Screw #14-10x1-7/8" (4)  
Screw #6x-1-1/4" (2)  
Self Tapping Screw #10-32 (2)  
Drywall Anchor (2)  
Drywall Anchor (Screw-In) (2)  
Handle  
Machine Screw #6x1" (2)  
Carriage Bolt 1/4"-20x1/2" (2)  
Wing Nut 1/4"-20 (2)  
Rope  
Insulated Staples (30)  
Pan Head Screw 1/4"-20x1/2" (2)  
Hex Head Screw #8x1" (2)  
5
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ASSEMBLY STEP 1  
Attach the Collar to the Operator  
To avoid installation difficulties, do not run the door  
operator until instructed to do so.  
To prevent possible SERIOUS INJURY or DEATH, the collar  
MUST be properly tightened. The door may not reverse  
correctly or limits may be lost due to collar slip.  
• Loosen the collar screws.  
• Attach collar to either the left or the right side of the  
operator. Ensure that the collar is seated all the way on  
motor shaft until stop is reached (Figure 1).  
Collar Screw  
Figure 1  
• Position the collar so that the screws are facing up  
(accessible when attached to the torsion bar).  
Set Screw  
• Tighten both sides of collar screws equally to secure  
collar to the motor unit (12-14 ft./lbs. of torque)  
(Figure 2).  
Collar Screw  
NOTE: For most installations the screws should be facing  
up for easy access. Do not tighten set screws until  
indicated.  
Figure 2  
ASSEMBLY STEP 2  
Attach Mounting Bracket  
to the Operator  
• Loosely attach slotted side of mounting bracket to the  
same side of the operator as the collar, using  
self-threading screws provided.  
RIGHT  
WRONG  
NOTE: Do not tighten until instructed. Illustrations shown  
are for left side installation.  
HARDWARE SHOWN ACTUAL SIZE  
Screw  
#10-32  
Socket Wrench  
6
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INSTALLATION  
IMPORTANT INSTALLATION INSTRUCTIONS  
WARNING  
To reduce the risk of SEVERE INJURY or DEATH:  
1. READ AND FOLLOW ALL INSTALLATION WARNINGS AND  
INSTRUCTIONS.  
2. Install door operator ONLY on properly balanced and  
lubricated door. An improperly balanced door may not  
reverse when required and could result in SEVERE INJURY  
or DEATH.  
3. ALL repairs to cables, spring assemblies and other hardware  
MUST be made by a trained door systems technician  
BEFORE installing operator.  
4. Disable ALL locks and remove ALL ropes connected to door  
BEFORE installing operator to avoid entanglement.  
7. NEVER wear watches, rings or loose clothing while installing  
or servicing operator. They could be caught in door or  
operator mechanisms.  
8. Install wall-mounted door control:  
• within sight of the door.  
• out of reach of children at minimum height of 5 feet  
(1.5 m).  
• away from ALL moving parts of the door.  
9. Place entrapment warning label on wall next to door control.  
10. Place manual release/safety reverse test label in plain view  
on inside of door.  
11. Upon completion of installation, test safety reversal system.  
Door MUST reverse on contact with a 1-1/2" (3.8 cm) high  
object (or a 2x4 laid flat) on the floor.  
5 Mount emergency release handle no higher than 6 feet  
(1.83 m) above floor.  
6. NEVER connect door operator to power source until  
instructed to do so.  
INSTALLATION STEP 1  
Position the Operator  
NOTE: For additional mounting options see  
accessories page.  
To prevent possible SERIOUS INJURY or DEATH:  
• Concrete anchors MUST be used if mounting bracket into  
masonry.  
• NEVER try to loosen, move or adjust door, springs, cables,  
pulleys, brackets or their hardware, ALL of which are under  
EXTREME tension.  
• ALWAYS call a trained door systems technician if door  
binds, sticks or is out of balance. An unbalanced door might  
not reverse when required.  
1. Close the door completely.  
2. Slide the operator with collar over the end of the torsion  
bar. Ensure that the collar does not touch the bearing  
plate. Check to make sure the mounting bracket is  
located on a solid surface such as wood, concrete or  
door/flag bracket. Snug collar screws to help assure  
proper alignment of operator. Mark the bracket holes. It  
may be necessary to cut the torsion bar if it is too long  
or damaged.  
• Operator MUST be mounted at a right angle to the torsion  
bar to avoid premature wear on the collar.  
3. Loosen collar screws from torsion bar and remove the  
operator. Drill 3/16" pilot holes at the marked locations.  
Drill through steel plate if needed.  
Operator  
4. Reinstall the operator by sliding the collar over the  
torsion bar until pilot holes align with bracket. Securely  
tighten collar screws that attach to the torsion bar to  
12-14 ft./lbs. of torque. Securely tighten both set screws  
firmly, without damaging the motor unit.  
5. Fasten bracket securely with 14-10x1-7/8" screws.  
Tighten all mounting bracket hardware.  
NOTE: The motor unit does not have to be flush to wall.  
6. Use a staple to secure the antenna wire to prevent  
antenna from being entangled in a door roller.  
Torsion Bar  
HARDWARE SHOWN ACTUAL SIZE  
Staple  
14-10x1-7/8" Hex Screw  
7
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INSTALLATION STEP 2  
Attach the Emergency Release Rope  
To prevent possible SERIOUS INJURY or DEATH from a falling  
door:  
• If possible, use emergency release handle to disengage door  
ONLY when door is CLOSED. Weak or broken springs or  
unbalanced door could result in an open door falling rapidly  
and/or unexpectedly.  
and Handle  
• Thread one end of the rope through the hole in the top  
of the red handle so “NOTICE” reads right side up as  
shown. Secure with an overhand knot at least 1"  
(2.5 cm) from the end of the rope to prevent slipping.  
• Thread the other end of the rope through the loop in the  
emergency release cable.  
• NEVER use emergency release handle unless doorway is  
clear of persons and obstructions.  
• Adjust rope length so the handle is no higher than 6'  
(1.83 m) above the floor. Secure with an overhand knot.  
NOTE: If it is necessary to cut the rope, heat seal the cut  
end with a match or lighter to prevent unraveling.  
Motor Unit  
Emergency  
Release Cable  
Overhand  
Knot  
Rope  
N
OT  
ICE  
Emergency  
Release Handle  
Overhand  
Knot  
INSTALLATION STEP 3  
Install Power Door Lock  
(Not Provided)  
T
OP  
The lock is used to prevent the door from being  
manually opened once the door is fully closed.  
DRI  
L
L
5
/1  
6"  
1. Select a door roller to mount the lock above. Check  
for clearance. If possible select a roller on the same  
side of the door as the motor unit.  
DRI  
DRI  
LL  
3/4  
"
1A3205  
L
L
5
/
16"  
The second roller up from the bottom is ideal in  
most installations.  
Approx. 3"  
(7.6 cm)  
Door Track  
2. Ensure rail surface is clean and adhere lock  
template to achieve a 3" (7.6 cm) distance between  
the center of the roller and the pin hole (Figure 1).  
Lock Template  
T
O
P
D
R
IL  
L
5
/1  
6
"
3. Drill holes as marked on the template.  
D
R
IL  
L
3
/4  
"
D
RI  
                  5
L
L
5
/1  
6
"
4. Fasten power door lock to the outside of the garage  
door track with hardware provided.  
5. Run bell wire up wall to motor unit. Use insulated  
staples to secure wire in several places.  
Roller  
6. Plug connector into the motor unit (Figure 2).  
NOTE: Lock must be mounted within 10' of the  
power head.  
HARDWARE SHOWN ACTUAL SIZE  
Lock Screw  
Staples  
1/4-20 x 1/2" (2)  
8
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INSTALLATION STEP 4  
Figure 1  
Attach the Cable Tension Monitor  
Operator  
(Required)  
Torsion Bar  
Drum  
This operator comes standard with the cable tension  
monitor. It is supplied as a device to monitor the  
cables for ANY slack that may occur and will reverse  
the door when excessive slack is detected, eliminating  
service calls.  
Cable  
The cable tension monitor MUST be connected and  
properly installed before the door operator will move  
in the down direction.  
2"-6"  
(5 cm-  
15 cm)  
Cable  
Tension  
Monitor  
NOTE: The cable tension monitor is shipped for left side  
installation. It is preferred that the cable tension monitor be  
installed on the same side of the door as the operator.  
If required, it can be mounted on the opposite side of door.  
Remove the snap-ring holding the roller in place and  
reassemble it on the opposite side of the cable tension  
monitor.  
1/8"-1/4"  
(3 mm-6 mm)  
Cable Tension  
Monitor Roller  
With Door Closed  
1. Position the cable tension monitor as shown  
(Figures 1 and 2). The cable tension monitor should be  
located as close to the drum as possible.  
Preferred Orientation  
Figure 2  
NOTE: There must be no obstructions in the installation  
area that prevent the cable tension monitor or the cable  
itself from closing completely when slack is detected.  
2. Make sure cable tension monitor is located over a wood  
support member.  
NOTE: If the cable tension monitor can not be mounted  
into wood with the lag screws provided, it can be mounted  
into 1/2" or greater drywall using the wall anchors (2) and  
the #8 hex head screws (2) provided in the hardware bag.  
Wall  
Drum  
Cable  
3. Mark and drill 3/16" pilot holes for screws (pilot holes  
are not required for anchors).  
4. Attach the cable tension monitor to the wall using the  
hardware provided. Make sure that the roller is on top of  
the cable.  
5. Run bell wire to operator. Use insulated staples to  
secure wire in several places.  
3/4" Min.  
(18 mm Min.)  
6. Connect bell wire to the green quick-connect terminals  
(polarity is not important) (Figure 3).  
Figure 3  
NOTE: Cable must have tension through entire travel.  
Make sure there is no slack in cable on opposite side of  
door during normal operation. If this condition exists,  
adjust cables as required.  
WHT/GRN  
WHT/GRN  
Cable Tension  
Monitor  
7/16" (11mm)  
Strip wire 7/16" (11mm)  
HARDWARE SHOWN ACTUAL SIZE  
To insert or release wire,  
push in tab with  
screwdriver tip  
#8 Hex Head Screw (2)  
Staples  
Screw #6 (2)  
Wall Anchor (2)  
9
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INSTALLATION STEP 5  
Install the Single Button  
Control Station  
To prevent possible SERIOUS INJURY or DEATH from  
electrocution:  
• Be sure power is not connected BEFORE installing door control.  
• Connect ONLY to 24 VOLT low voltage wires.  
To prevent possible SERIOUS INJURY or DEATH from a closing  
door:  
• Install door control within sight of door, out of reach of children  
at a minimum height of 5 feet (1.5 m) and away from ALL  
moving parts of door.  
• NEVER permit children to operate or play with door control push  
buttons or remote controls.  
• Activate door ONLY when it can be seen clearly, is properly  
adjusted and there are no obstructions to door travel.  
• ALWAYS keep door in sight until completely closed. NEVER  
permit anyone to cross path of closing door.  
WHT/RED  
WHT  
Door Control  
Connections  
Single Button Control Station  
10  
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IMPORTANT SAFETY INSTRUCTIONS  
WARNING  
To reduce the risk of SEVERE INJURY or DEATH:  
1. This portable luminaire has a polarized plug (one blade is  
wider than the other) as a feature to reduce the risk of  
electric shock.  
5. NEVER use with an extension cord unless plug can be fully  
inserted.  
6. Do not alter the plug.  
2. This plug will fit in a polarized outlet ONLY one way.  
3. If the plug does not fit fully in the outlet, reverse the plug.  
4. If it still does not fit, contact a qualified electrician.  
7. Light is intended for ceiling mount and indoor applications  
ONLY.  
INSTALLATION STEP 6  
Install the Light (Not Provided)  
The remote light (operator light) is designed to plug directly  
into a standard 120V outlet.  
To prevent possible OVERHEATING of the endpanel or light  
socket:  
• DO NOT use short neck or specialty light bulbs.  
• DO NOT use halogen bulbs. Use ONLY incandescent.  
To prevent damage to the operator:  
• DO NOT use bulbs larger than 100W.  
• ONLY use A19 size bulbs.  
1. Install the hinge and latch clips. Clips slide in between  
the metal plate and the plastic housing on each side of  
the light base (Figure 1).  
2. Select an appropriate location on the ceiling to mount  
the light within 6' (1.8 m) of an electrical outlet so that  
the cord and light are away from moving parts.  
Figure 1  
Light Clip Screw  
Latch Clip  
3. Install the ceiling mount plate with the screws provided.  
Leave 1/8" (3.1 mm) of the thread exposed between the  
ceiling and the screw head (Figure 2).  
Light  
Base  
NOTE: If installing remote light (operator light) on drywall  
and a ceiling joist can not be located, use wall anchors  
provided. No pilot hole is required for wall anchors.  
Plastic  
Housing  
4. Determine the length of power cord needed to reach the  
nearest outlet. Wind any excess cord around cord  
retainer on the top side of the light base.  
Metal  
Plate  
Hinge Clip  
Light Clip  
Screw  
5. Install the light base by pushing onto the screws and  
turning the base clockwise to lock the light in place.  
Figure 2  
Wall Anchors  
6. Install two Type A19 incandescent or compact  
fluorescent bulbs. 100 watt maximum per bulb,  
200 watts total.  
Cord  
Retainer  
7. Install the light lens by hooking one end of the lens over  
the hinge and pressing up on the other end to latch into  
place (Figure 3).  
8. Plug in the light to outlet.  
9. Light must be programmed to operate. See  
Scews  
Programming Remote Light.  
NOTE: Light will not operate until the unit is activated.  
Figure 3  
HARDWARE SHOWN ACTUAL SIZE  
Light Clip Screw  
#4-20 X 7/16" (2)  
Screw #6x1" (2)  
100 Watt (max)  
Light  
Lens  
Wall Anchor (2)  
11  
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INSTALLATION STEP 7  
Electrical Requirements  
To avoid installation difficulties, do not run the  
operator at this time.  
To prevent possible SERIOUS INJURY or DEATH from  
electrocution or fire:  
• Be sure power is not connected to the operator, and  
disconnect power to circuit BEFORE removing cover to  
establish permanent wiring connection.  
• Door installation and wiring MUST be in compliance with  
ALL local electrical and building codes.  
• NEVER use an extension cord, 2-wire adapter or change plug  
in any way to make it fit outlet. Be sure the operator is  
grounded.  
To reduce the risk of electric shock, your operator has a  
grounding type plug with a third grounding pin. This plug  
will only fit into a grounding type outlet. If the plug doesn’t  
fit into the outlet you have, contact a qualified electrician to  
install the proper outlet.  
PERMANEN  
T WIRING CO  
NNECTION  
RIGHT  
WRONG  
Flexible con  
Ground Tab  
duit  
Green  
Ground  
Screw  
If permanent wiring is required by your local code,  
refer to the following procedure.  
To make a permanent connection through the 7/8" hole in  
the back of the operator (according to local code):  
Ground Wire  
• Remove the operator from the torsion bar, remove cover  
screws and set the cover aside.  
• Remove the attached green ground terminal.  
• Cut black and white wires and strip away 1/2" (1.3 cm)  
of insulation, 3" (7.6 cm) before spade terminals.  
Black Wire  
From Power Cord  
• Remove the power cord from unit.  
White Wire  
From Power Cord  
o
• Install a 90 conduit or flex cable adapter to the 7/8"  
hole. Reinstall operator to torsion bar.  
• Run wires through conduit, cut to proper length and  
strip insulation.  
• Attach with wire nuts provided.  
• Properly secure wire under plastic ties so that wire does  
not come in contact with moving parts.  
• Reinstall the cover.  
To avoid installation difficulties, do not run the  
operator at this time.  
PERMAN  
ENT W  
IRING CO  
NNECT  
ION  
Black Wire  
White Wire  
Green Wire  
90˚ Connector  
12  
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INSTALLATION STEP 8  
Mount the Standby Power Unit (SPU)  
(Not Provided)  
If the optional 475LM Standby Power Unit is part of this  
installation it should be installed at this time.  
475LM Standby  
Power System  
• The SPU can be mounted to either the ceiling or a wall  
within 3' (.9 m) of the motor unit.  
• Position the SPU as desired to a structural support  
(ceiling joist or wall stud).  
• Attach the SPU to the support using the mounting holes  
on either side of the SPU.  
• Secure the SPU using the 1-1/2" lag screws (2) provided  
with the SPU unit.  
• Connect the SPU cord into the connector on the bottom  
of the motor unit.  
• Follow all instructions included with the 475LM unit to  
test for proper operation and testing of the SPU.  
SPU Cord  
Connector  
13  
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INSTALLATION STEP 7  
Install The Protector System®  
The safety reversing sensor must be connected and  
aligned correctly before the door operator will move in  
the down direction. This is a required safety device  
and cannot be disabled.  
Be sure power is not connected to the door operator BEFORE  
installing the safety reversing sensor.  
To prevent SERIOUS INJURY or DEATH from a closing door:  
• Correctly connect and align the safety reversing sensor. This  
required safety device MUST NOT be disabled.  
• Install the safety reversing sensor so beam is NO HIGHER  
than 6" (15 cm) above floor.  
IMPORTANT INFORMATION ABOUT THE SAFETY  
REVERSING SENSOR  
When properly connected and aligned, the safety  
reversing sensor will detect an obstacle in the path of its  
electronic beam. The sending eye (with an amber indicator  
light) transmits an invisible light beam to the receiving eye  
(with a green indicator light). If an obstruction breaks the  
light beam while the door is closing, the door will stop and  
reverse to full open position, and the operator lights will  
flash 10 times.  
If it is necessary to mount the units on the wall, the  
brackets must be securely fastened to a solid surface such  
as the wall framing. Extension brackets (see accessories)  
are available if needed. If installing in masonry  
construction, add a piece of wood at each location to  
avoid drilling extra holes in masonry if repositioning is  
necessary.  
The units must be installed inside the building so that the  
sending and receiving eyes face each other across the  
door, no more than 6" (15 cm) above the floor. Either can  
be installed on the left or right of the door as long as the  
sun never shines directly into the receiving eye lens.  
The invisible light beam path must be unobstructed. No  
part of the door (door tracks, springs, hinges, rollers or  
other hardware) may interrupt the beam while the door is  
closing.  
The mounting brackets are designed to clip onto the track  
of sectional doors without additional hardware.  
Safety Reversing Sensor  
6" (15 cm) max. above floor  
Safety Reversing Sensor  
6" (15 cm) max. above floor  
Invisible Light Beam  
Protection Area  
Facing the door from inside the garage  
14  
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INSTALLING THE BRACKETS  
DOOR TRACK MOUNT (RIGHT SIDE)  
Figure 1  
Be sure power to the operator is disconnected. Install  
and align the brackets so the safety reversing sensors will  
face each other across the door, with the beam no higher  
than 6" (15 cm) above the floor. They may be installed in  
one of three ways, as follows.  
Door  
Track  
Lip  
Indicator  
Light  
Door track installation (preferred) (Figure 1):  
• Slip the curved arms over the rounded edge of each  
door track, with the curved arms facing the door. Snap  
into place against the side of the track. It should lie flush,  
with the lip hugging the back edge of the track, as shown  
in Figure 1.  
Sensor  
Bracket  
Lens  
If your door track will not support the bracket securely, wall  
installation is recommended.  
Wall installation (Figure 2 and 3):  
side  
all  
WALL MOUNT (RIGHT SIDE)  
Fasten Wood Block to Wall with  
Lag Screws (Not Provided)  
In  
W
• Place the bracket against the wall with curved arms  
facing the door. Be sure there is enough clearance for  
the sensor beam to be unobstructed.  
Figure 2  
Indicator  
Light  
Sensor  
Bracket  
• If additional depth is needed, an extension bracket  
(See Accessories) or wood blocks can be used.  
• Use bracket mounting holes as a template to locate and  
drill (2) 3/16" diameter pilot holes on the wall at each  
side of the door, no higher than 6" (15 cm) above  
the floor.  
Lag Screws  
(Not Provided)  
Lens  
• Attach brackets to wall with lag screws (Not provided).  
• If using extension brackets or wood blocks, adjust right  
and left assemblies to the same distance out from the  
mounting surface. Make sure all door hardware  
obstructions are cleared.  
WALL MOUNT (RIGHT SIDE)  
Figure 3  
side  
all  
In  
W
Extension  
Bracket  
(See Accessories)  
Floor installation (Figure 4):  
(Provided with  
Extension Bracket)  
• Use wood blocks or extension brackets (See  
Accessories) to elevate sensor brackets so the lenses  
will be no higher than 6" (15 cm) above the floor.  
• Carefully measure and place right and left assemblies at  
the same distance out from the wall. Be sure all door  
hardware obstructions are cleared.  
• Fasten to the floor with concrete anchors as shown.  
Sensor  
Bracket  
(Provided with  
Extension  
Bracket)  
Indicator  
Light  
Lens  
FLOOR MOUNT (RIGHT SIDE)  
Figure 4  
HARDWARE SHOWN ACTUAL SIZE  
Attach with  
Concrete Anchors  
(Not Provided)  
Inside  
Wa  
l
l
Carriage Bolt  
Wing Nut  
1/4"-20  
Staples  
1/4"-20x1/2"  
Lens  
Indicator  
Light  
Sensor  
Bracket  
15  
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MOUNTING AND WIRING THE SAFETY REVERSING  
SENSORS  
Figure 5  
Wing Nut  
1/4"-20  
• Slide a 1/4"-20x1/2" carriage bolt head into the slot on  
each sensor. Use wing nuts to fasten safety reversing  
sensors to brackets, with lenses pointing toward each  
other across the door. Be sure the lens is not obstructed  
by a bracket extension (Figure 5).  
Carriage Bolt  
1/4"-20x1/2"  
Lens  
• Finger tighten the wing nuts.  
Run the wires from both safety reversing sensors to the  
operator. Use insulated staples to secure wire to wall  
and ceiling.  
TROUBLESHOOTING THE SAFETY REVERSING  
SENSORS  
1. If the sending eye indicator light does not glow steadily  
after installation, check for:  
• Strip 7/16" (11 mm) of insulation from each set of wires.  
Separate white and white/black wires sufficiently to  
connect to the operator quick-connect terminals: white to  
white and white/black to grey (Figure 6).  
• Electric power to the operator.  
• A short in the white or white/black wires. These can  
occur at staples, or at operator connections.  
ALIGNING THE SAFETY REVERSING SENSORS  
• Incorrect wiring between safety reversing sensors and  
operator.  
Plug in the operator. The indicator lights in both the  
sending and receiving eyes will glow steadily if wiring  
connections and alignment are correct.  
• A broken wire.  
2. If the sending eye indicator light glows steadily but the  
receiving eye indicator light doesn’t:  
The sending eye amber indicator light will glow regardless  
of alignment or obstruction. If the green indicator light in  
the receiving eye is off, dim, or flickering (and the invisible  
light beam path is not obstructed), alignment is required.  
• Check alignment.  
• Check for an open wire to the receiving eye.  
• Loosen the sending eye wing nut and readjust, aiming  
directly at the receiving eye. Lock in place.  
3. If the receiving eye indicator light is dim, realign  
either sensor.  
• Loosen the receiving eye wing nut and adjust the safety  
reversing sensor until it receives the sender’s beam.  
When the green indicator light glows steadily, tighten the  
wing nut.  
NOTE: When the invisible beam path is obstructed or  
misaligned while the door is closing, the door will reverse.  
If the door is already open, it will not close.  
Bell Wire  
Motor unit  
Figure 6  
Bell Wire  
To CableTension Monitor  
Connect Wire to  
Quick-Connect  
Terminals  
Sensor  
Connections  
WHT/RED  
WHT  
WHT/BLK  
WHT  
Quick-Connect Terminals  
To Door Control  
To insert or release wires, push  
in tab with screwdriver tip.  
Safety Reversing Sensor  
Invisible Light Beam  
Protection Area  
Safety Reversing Sensor  
16  
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ADJUSTMENT STEP 1  
Program the Travel Limits  
Travel limits regulate the points at which the door will  
stop when moving up or down. Follow the steps below  
to set the limits.  
Without a properly installed safety reversal system, persons  
(particularly small children) could be SERIOUSLY INJURED or  
KILLED by a closing door.  
• NEVER learn forces or limits when door is binding or  
sticking. Repair door first.  
• Incorrect adjustment of door travel limits will interfere with  
proper operation of safety reversal system.  
• After ANY adjustments are made, the safety reversal system  
MUST be tested. Door MUST reverse on contact with 1-1/2"  
high (3.8 cm) object (or 2x4 laid flat) on floor.  
Figure 1  
Indicator  
Light  
Black  
Button  
Purple  
Button  
To program the travel limits:  
Adjust the position of the door by using the black and  
purple buttons. Black moves the door UP (open) and  
purple moves the door DOWN (close).  
To prevent damage to vehicles, be sure fully open door  
provides adequate clearance.  
1. Setting the UP position: Press and hold the black  
button until the yellow indicator light starts flashing  
slowly then release.  
Figure 2  
2. Push and hold the black button until the door reaches  
the desired UP (open) position (Figure 2).  
BLACK  
Push and hold  
until the door  
is at desired UP  
position  
NOTE: Check to be sure the door opens high enough for  
your vehicle.  
3. Push the Single Button Control Station (Figure 3). This  
sets the UP (open) limit and begins closing the door.  
PURPLE  
NOTE: Excessive movement of the motor unit will cause  
premature wear. See Troubleshooting section.  
Figure 3  
4. Immediately when the door begins to move down, press  
and release either the black or purple button. This will  
stop the door.  
5. Setting the DOWN position: Push and hold the purple  
button until the door reaches the desired DOWN  
(closed) position (Figure 4).  
6. Once the door is closed, check for proper pressure on  
the door (you should be able to manually push the door  
down a 1/16 of an inch). If there appears to be too  
much pressure on the door, you may toggle the door  
back and forth using the black and purple buttons to  
reach the desired position.  
Figure 4  
BLACK  
Push either  
button to stop  
door at desired  
DOWN position  
7. Push the Single Button Control Station (Figure 3). This  
sets the DOWN (close) limit and should bring the door  
to the open position.  
PURPLE  
• If the operator is not stopping exactly where you would  
like it, repeat steps 1 through 7 and program the limits  
again.  
• When the unit stops in both the desired up (open) and  
down (close) positions, proceed to Adjustment Step 2,  
Setting the Force.  
17  
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ADJUSTMENT STEP 2  
Setting the Force  
The force setting button is located on the front panel.  
The force setting measures the amount of force  
required to open and close the door.  
Without a properly installed safety reversal system, persons  
(particularly small children) could be SERIOUSLY INJURED or  
KILLED by a closing door.  
• NEVER learn forces or limits when door is binding or  
sticking. Repair door first  
1. Locate the purple button on the unit (Figure 1).  
• Too much force on door will interfere with proper operation  
of safety reversal system.  
• After ANY adjustments are made, the safety reversal system  
MUST be tested. Door MUST reverse on contact with 1-1/2"  
high (3.8 cm) object (or 2x4 laid flat) on floor.  
2. Push the purple button twice to enter unit into Force  
Adjustment Mode (Figure 2). The LED (Indicator Light)  
will flash quickly.  
3. Push the Single Button Control Station (Figure 3). The  
door will travel to the DOWN (close) position. Push the  
Single Button Control Station again, the door will travel  
to the UP (open) position. Push Single Button Control  
Station a third time to send the door to the DOWN  
(close) position.  
The LED (Indicator Light) will stop flashing when the force  
has been learned.  
Figure 1  
Figure 2  
Indicator  
Light  
Black  
The unit has learned the forces required to open and close  
your door.  
Button  
BLACK  
Push Purple button  
twice to enter  
The door must travel through a complete cycle, UP and  
DOWN, in order for the force to be set properly. If the unit  
cannot open and close your door fully, inspect your door  
to insure that it is balanced properly and is not sticking or  
binding. See page 4, “Preparing your door.”  
unit into Force  
Adjustment Mode  
PURPLE  
Purple  
Button  
Figure 3  
18  
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ADJUSTMENT STEP 3  
Test the Safety Reversal System  
Without a properly installed safety reversal system, persons  
(particularly small children) could be SERIOUSLY INJURED or  
KILLED by a closing door.  
• Safety reversal system MUST be tested every month.  
• If one control (force or travel limits) is adjusted, the other  
control may also need adjustment.  
• After ANY adjustments are made, the safety reversal system  
MUST be tested. Door MUST reverse on contact with 1-1/2"  
(3.8 cm) high object (or 2x4 laid flat) on the floor.  
TEST  
• With the door fully open, place a 1-1/2" (3.8 cm) board  
(or a 2x4 laid flat) on the floor, centered under the door.  
• Operate the door in the down direction. The door must  
reverse on striking the obstruction. Upon successful  
safety reversal test proceed to Adjustment Step 4.  
ADJUST  
• If the door stops on the obstruction, it is not traveling far  
enough in the down direction. Complete Adjustment  
Steps 1 and 2 Programming the Limits and Forces.  
• Repeat the test.  
• When the door reverses on the 1-1/2" (3.8 cm) board (or  
2x4 laid flat), remove the obstruction and run the  
operator through 3 or 4 complete travel cycles to test  
adjustment.  
• If the unit continues to fail the Safety Reverse Test, call  
for a trained door systems technician.  
IMPORTANT SAFETY CHECK:  
Test the Safety Reverse System after:  
• Each adjustment of limits, or force controls.  
• Any repair to or adjustment of the door (including  
springs and hardware).  
• Any repair to or buckling of the floor.  
• Any repair to or adjustment of the operator.  
1-1/2" (3.8 cm) board  
(or a 2x4 laid flat)  
ADJUSTMENT STEP 4  
Test The Protector System®  
• Press the remote control push button to open the door.  
• Place the operator carton in the path of the door.  
Without a properly installed safety reversing sensor, persons  
(particularly small children) could be SERIOUSLY INJURED or  
KILLED by a closing door.  
• Press the remote control push button to close the door.  
The door will not move more than an inch, and the  
operator lights will flash.  
The door operator will not close from a remote if the  
indicator light in either sensor is off (alerting you to the fact  
that the sensor is misaligned or obstructed).  
If the operator closes the door when the safety  
reversing sensor is obstructed, do not operate the  
door. Call for a trained door systems technician.  
Safety Reversing Sensor  
Safety Reversing Sensor  
19  
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ADJUSTMENT STEP 5  
Test Cable Tension Monitor  
If your cable tension monitor has been activated the  
Indicator Light will blink 9 times. See (Figure 1) page 16.  
To prevent possible SERIOUS INJURY or DEATH from a falling  
door:  
• If possible, use emergency release handle to disengage door  
ONLY when door is CLOSED. Weak or broken springs or  
unbalanced door could result in an open door falling rapidly  
and/or unexpectedly.  
ADJUSTMENT STEP 6  
To Open the Door Manually  
• NEVER use emergency release handle unless doorway is  
clear of persons and obstructions.  
The door should be fully closed if possible. Pull down on  
the emergency release handle until a click noise is heard  
from the unit and lift the door manually. To reconnect the  
door to the operator, pull down the emergency release  
handle straight down a second time until a click noise is  
heard from the unit. The door will reconnect on the next  
UP or DOWN operation.  
Test the emergency release:  
• Make sure the door is closed.  
• Pull the emergency release handle. The door should  
then be able to be opened manually.  
• Return the door to the closed position.  
• Pull the emergency handle a second time.  
• Reconnect the door to the operator.  
NO  
T
Emergency  
Release Handle  
ICE  
20  
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OPERATION  
IMPORTANT SAFETY INSTRUCTIONS  
WARNING  
To reduce the risk of SEVERE INJURY or DEATH:  
1. READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS.  
8. After ANY adjustments are made, the safety reversal  
system MUST be tested.  
9. Safety reversal system MUST be tested every month. Door  
MUST reverse on contact with 1-1/2" (3.8 cm) high object  
(or a 2x4 laid flat) on the floor.  
10. ALWAYS KEEP DOOR PROPERLY BALANCED (see  
page 3). An improperly balanced door may not reverse  
when required and could result in SEVERE INJURY or  
DEATH.  
2. ALWAYS keep remote controls out of reach of children.  
NEVER permit children to operate or play with door control  
push buttons or remote controls.  
3. ONLY activate door when it can be seen clearly, it is  
properly adjusted and there are no obstructions to door  
travel.  
4. ALWAYS keep door in sight until completely closed. NO  
ONE SHOULD CROSS THE PATH OF THE MOVING DOOR.  
11. ALL repairs to cables, spring assemblies and other  
hardware, ALL of which are under EXTREME tension,  
MUST be made by a trained door systems technician.  
12. ALWAYS disconnect electric power to door operator  
BEFORE making ANY repairs or removing covers.  
5. NO ONE SHOULD GO UNDER A STOPPED, PARTIALLY  
OPENED DOOR.  
6. If possible, use emergency release handle to disengage door  
ONLY when door is CLOSED. Weak or broken springs or  
unbalanced door could result in an open door falling rapidly  
and/or unexpectedly.  
13.  
SAVE THESE INSTRUCTIONS.  
7. NEVER use emergency release handle unless doorway is  
clear of persons and obstructions.  
Using Your Door Operator  
Press and hold the push button on the Single Button  
Control Station until the door starts to move.  
When the operator is activated (with the safety  
reversing sensor correctly installed and aligned)  
1. If open, the door will close. If closed, it will open.  
2. If closing, the door will reverse.  
3. If opening, the door will stop.  
4. If the door has been stopped in a partially open position,  
it will close.  
5. If obstructed while closing, the door will reverse. If the  
obstruction interrupts the sensor beam, the operator  
lights will blink for five seconds.  
6. If obstructed while opening, the door will stop.  
7. If fully open, the door will not close when the beam is  
broken. The sensor has no effect in the opening cycle.  
21  
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CARE OF YOUR OPERATOR  
MAINTENANCE SCHEDULE  
Once a Month  
• Manually operate door. If it is unbalanced or binding, call  
a trained door systems technician.  
• Check to be sure door opens & closes fully. Adjust limits  
and/or force if necessary (see Adjustment Steps  
1 and 2).  
• Repeat the safety reverse test. Make any necessary  
adjustments (see Adjustment Step 3).  
Once a Year  
• Oil door rollers, bearings and hinges. The operator does  
not require additional lubrication. Do not grease the door  
tracks.  
22  
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HAVING A PROBLEM?  
(TROUBLESHOOTING)  
1. The operator doesn't operate from either the Door  
Control or the remote control:  
6. The door doesn’t open completely:  
Is something obstructing the door? Is it out of balance,  
or are the springs broken? Remove the obstruction or  
repair the door.  
Does the operator have electric power? Plug a lamp  
into the outlet. If it doesn't light, check the fuse box or  
the circuit breaker. (Some outlets are controlled by a  
wall switch.)  
7. The door opens but won't close:  
Check cable tension monitor (see installation step 4).  
Is there a build-up of ice or snow under the door? The  
door may be frozen to the ground. Remove any  
restriction.  
The door spring may be broken. Have it replaced (see  
page 3 for reference).  
Check the safety reversing sensor. See Installation  
Step 9.  
See Adjustment Step 2. For an existing installation,  
see below.  
Repeat the safety reverse test after the adjustment  
is complete.  
2. Operator operates from the remote, but not from  
the Single Button Control Station:  
8. The door reverses for no apparent reason:  
Are the wiring connections correct? Review Installation  
Step 5.  
Check cable tension monitor (see installation step 4).  
Is something obstructing the door? Pull the emergency  
release handle. Operate the door manually. If it is  
unbalanced or binding, call a trained door systems  
technician.  
3. The door operates from the Single Button Control  
Station, but not from the remote control:  
Program the operator to match the remote control  
code. (Refer to instructions on the motor unit panel.)  
Repeat with all Remotes.  
Clear any ice or snow from the floor area where the  
door closes.  
4. The remote control has short range:  
Review Adjustment Step 2.  
Check to be sure the antenna on the side or back  
panel of operator extends fully downward.  
Repeat safety reverse test after adjustments.  
9. The door reverses for no apparent reason:  
Some installations may have shorter range due to a  
metal door, foil backed insulation, or metal siding.  
Check the safety reversing sensor. Remove any  
obstruction or align the receiving eye. See Installation  
Step 9.  
5. The door opens and closes by itself:  
Be sure that all remote control push buttons are off.  
10. The operator strains to operate door:  
Remove the bell wire from the door control terminals  
and operate from the remote only. If this solves the  
problem, the single button control station is faulty  
(replace), or there is an intermittent short on the wire  
between the control console and the motor unit.  
The door may be out of balance or the springs may be  
broken. Close the door and use the emergency  
release handle to disconnect the door. Open and close  
the door manually. A properly balanced door will stay  
in any point of travel while being supported entirely by  
its springs. If it does not, disconnect the operator and  
call a trained door systems technician.  
Clear memory and re-program all remote controls.  
23  
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Having a Problem? (Continued)  
11. The operator motor hums briefly, then won't work:  
The door springs may be broken. See above.  
12. The operator won't operate due to power failure:  
Use the emergency release handle to disconnect the  
door. The door can be opened and closed manually.  
When power is restored, pull manual release a second  
time.  
If a Standby Power Unit is connected, the operator  
should be able to operate up to 20 times without  
power.  
13. Door loses limits.  
Collar not tightened securely. Tighten collar  
(see Assembly Steps 1 and 2) and reprogram limits  
(see Adjustment Step 1).  
14. The operator moves when the door is in operation:  
Some minor movement is normal for this product. If it  
is excessive the collar will wear prematurely.  
Check to make sure the torsion bar is not moving left/  
right excessively.  
Check to make sure the torsion bar is not visibly  
moving up and down as it rotates.  
Check that the operator is mounted at a right angle to  
the jackshaft. If not, move the position of the mounting  
bracket.  
24  
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Motor  
Unit  
Installed  
Safety Reversing  
Sensor  
“Learn”  
Button LED  
or Diagnostic  
LED  
Your garage door operator is programmed with self-diagnostic  
capabilities. The “Learn” button/diagnostic LED will flash a  
number of times then pause signifying it has found a potential  
issue. Consult Diagnostic Chart below.  
“Learn”  
Button  
Diagnostic Chart  
Symptom: One or both of the Indicator lights on the safety reversing sensors  
do not glow steady.  
• Inspect sensor wires for a short (staple in wire), correct wiring polarity (black/white  
wires reversed), broken or disconnected wires, replace/attach as needed.  
1 FLASH  
Safety reversing sensors  
wire open (broken or  
disconnected).  
• Disconnect all wires from back of motor unit.  
• Remove sensors from brackets and shorten sensor wires to 1-2 ft (30-60 cm) from  
back each of sensor.  
OR  
2 FLASHES  
Safety reversing sensors  
wire shorted or black/  
white wire reversed.  
• Reattach sending eye to motor unit using shortened wires. If sending eye indicator  
light glows steadily, attach the receiving eye.  
• Align sensors, if the indicator lights glow replace the wires for the sensors. If the  
sensor indicator lights do not light, replace the safety reversing sensors.  
Symptom: LED is not lit on door control.  
• Inspect door control/wires for a short (staple in wire), replace as needed.  
• Disconnect wires at door control, touch wires together. If motor unit activates,  
replace door control.  
3 FLASHES  
Door control or  
wire shorted.  
• If motor unit does not activate, disconnect door control wires from motor unit.  
Momentarily short across red and white terminals with jumper wire. If motor unit  
activates, replace door control wires.  
4 FLASHES  
Symptom: Sending indicator light glows steadily, receiving indicator light is  
dim or flashing.  
• Realign receiving eye sensor, clean lens and secure brackets.  
• Verify door track is firmly secured to wall and does not move.  
Safety reversing sensors  
slightly misaligned  
(dim or flashing LED).  
Symptom: Motor has overheated; the motor unit does not operate = Motor unit  
hums briefly; RPM Sensor = Short travel 6-8" (15-20 cm).  
• Unplug unit to reset. Try to operate motor unit, check diagnostic code.  
• If it is still flashing 5 times and motor unit moves 6-8" (15-20 cm), replace  
RPM sensor.  
5 FLASHES  
Motor overheated or  
possible RPM sensor  
failure. Unplug to reset.  
• If motor unit doesn’t operate, motor unit is overheated. Wait 30 minutes and retry. If  
motor unit still will not operate replace logic board.  
Symptom: Door reverses while closing.  
9 FLASHES  
• Check for possible door obstructions and remove.  
• Check that the cable tension monitor is properly connected to the operator.  
• Replace the cable tension monitor.  
Cable tension monitor  
reversal.  
25  
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PROGRAMMING  
NOTICE: If this Security® door operator is operated with a non-rolling code transmitter, the technical measure in the receiver  
of the door operator, which provides security against code-theft devices, will be circumvented. The owner of the copyright in the  
door operator does not authorize the purchaser or supplier of the non-rolling code transmitter to circumvent that technical  
measure.  
To Add or Program a Hand-held Remote Control (Not Provided)  
Below are instructions for programming your operator to operate with optional Security® remote controls. A maximum of eight  
Security® remote controls can be programmed to work with your operator.  
USING THE “LEARN” BUTTON  
To Erase All Codes From  
Motor Unit Memory  
To deactivate any unwanted remote, first  
erase all codes:  
Press and hold the “learn” button on  
motor unit until the learn indicator light  
goes out (approximately 6-9 seconds).  
All previous codes are now erased.  
Reprogram each remote or keyless  
entry you wish to use.  
*3-Button Remote  
If provided with your door operator, the large button is  
factory programmed to operate it. Additional buttons on any  
Security® 3-Button  
remote can be  
1. Press and release the purple “learn”  
button on the motor unit. The learn  
indicator light will glow steadily for 30  
seconds.  
programmed to operate  
other Security® door  
operators.  
2. Within 30 seconds, press and hold the  
button on the hand-held remote* that  
you wish to operate your door.  
THE REMOTE CONTROL BATTERY  
To prevent possible SERIOUS INJURY or DEATH:  
• NEVER allow small children near batteries.  
• If battery is swallowed, immediately notify doctor.  
To reduce risk of fire, explosion or chemical burn:  
• Replace ONLY with 3V2032 coin batteries.  
3. Release the button when the learn  
indicator light blinks and shuts off  
upon learning the remote control. If  
the optional remote light is installed,  
the light will blink.  
• Do NOT recharge, disassemble, heat above 100°C (212°F)  
or incinerate.  
4. If the safety reversing sensors are not installed or  
misaligned, the door will not close from a hand-held remote  
control. If this occurs, the door can be closed by pressing  
and holding the push button on the Single Button Control  
Station until the door has closed. Releasing the push button  
prior to the door closing will cause the door to reverse.  
The lithium battery should  
produce power for up to 5 years.  
Battery  
positive  
To replace battery, use the visor  
clip or screwdriver blade to pry  
open the case as shown. Insert  
battery positive side up (+).  
side up (+)  
Dispose of old battery properly.  
Replace the battery with only 3V2032 coin cell batteries.  
NOTICE: To comply with FCC and or Industry Canada rules (IC), adjustment or modifications of this  
receiver and/or transmitter are prohibited, except for changing the code setting or replacing the  
battery. THERE ARE NO OTHER USER SERVICEABLE PARTS.  
Tested to Comply with FCC Standards FOR HOME OR OFFICE USE. Operation is subject to the  
following two conditions: (1) this device may not cause harmful interference, and (2) this device  
must accept any interference received, including interference that may cause undesired operation.  
26  
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To Add, Program or Change a Keyless Entry PIN (Not Provided)  
NOTE: The optional Keyless Entry must be programmed to operate your garage door operator.  
USING THE “LEARN” BUTTON  
1. Press and release the purple “learn”  
button on motor unit. The learn  
indicator light will glow steadily for 30  
seconds.  
2. Within 30 seconds, enter a four digit  
personal identification number (PIN) of  
your choice on the keypad. Then  
press and hold the ENTER button.  
3. Release the button when the learn  
indicator light blinks and shuts off upon  
learning the remote control. If the  
optional remote light is installed, the  
light will blink.  
To change an existing, known PIN  
If the existing PIN is known, it may be changed by one person  
without using a ladder.  
1. Press the four buttons for the present PIN, then press and  
hold the # button.  
The operator light will blink twice. Release the # button.  
2. Press the new 4-digit PIN you have chosen, then  
press Enter.  
The motor unit lights will blink once when the PIN has been  
learned.  
Test by pressing the new PIN, then press Enter. The door  
should move.  
To set a temporary PIN  
You may authorize access by visitors or service people with a  
temporary 4-digit PIN. After a programmed number of hours  
or number of accesses, this temporary PIN expires and will no  
longer open the door. It can be used to close the door even  
after it has expired. To set a temporary PIN:  
1. Press the four buttons for your personal entry PIN (not the  
last temporary PIN), then press and hold the button.  
The operator light will blink three times. Release the button.  
2. Press the temporary 4-digit PIN you have chosen, then  
press Enter.  
The operator light will blink four times.  
3. To set the number of hours this temporary PIN will work,  
press the number of hours (up to 255), then press .  
27  
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Programming Remote Light (Not Provided)  
The garage door operator remote light will need to be programmed to operate with the door operator. Follow the  
instructions below to program the light.  
1. Press the “learn button” on light until  
LED comes ON.  
2. Activate the door using the Single  
Button Control Station (or hand-held  
remote control or keyless entry, if  
programmed).  
3. It has learned the code and the light  
turns on.  
28  
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REPAIR PARTS  
8
Installation Parts  
5
1
3
2
4
NO  
TICE  
7
6
KEY PART  
KEY PART  
NO. NO.  
NO.  
NO.  
DESCRIPTION  
DESCRIPTION  
1
2
APBS 1  
41A4582  
Single button control station  
Emergency release rope & handle  
assembly  
2-Conductor bell wire - white & white/red  
Cable tension monitor  
7
8
41A6388  
41A5266-1  
Collar with set screws (2)  
Safety sensor brackets (2)  
NOT SHOWN  
3
4
5
6
41B4494-1  
41A6104  
41C0902  
41A5034  
41A6298  
Installation hardware bag  
(includes hardware listed on page 5)  
Owner’s manual  
Mounting bracket  
114A3593  
Safety sensor kit (receiving and  
sending eyes) with 3' (.9 m)  
2-conductor bell wire attached  
Motor Unit Assembly Parts  
6
2
1
5
3
4
KEY PART  
KEY PART  
NO.  
NO.  
DESCRIPTION  
NO.  
NO.  
DESCRIPTION  
1
2
3
41DJ001  
41A6408  
41C168  
Logic board complete with plate  
Absolute Encoder System  
Transformer  
4
5
6
41A6095  
41B122  
Motor with bracket  
Power cord  
41A6348-3 Cover  
29  
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ACCESSORIES  
41A5281  
Extension Brackets:  
475LM  
EverCharge™ StandBy Power System:  
(Optional) For safety reversing  
sensor installation onto the wall or  
floor.  
Provides backup power to the model  
3900 door operator.  
Keyless Entry with Security®:  
377LM  
Alternate Mounting Kit:  
480LM  
Enables end user to operate door  
operator from outside by entering a  
password on a specially designed  
keyboard. Also can add a temporary  
password for visitors or service  
persons. This temporary password  
can be limited to a programmable  
number of hours or entries.  
This kit allows the operator to be mounted  
below the torsion bar in the case where  
the torsion bar is not round or the normal  
mounting area is obstructed.  
Power Door Lock:  
41A6102  
380LM  
Remote Work Light:  
Enables the end user to prevent the door  
from being manually opened once closed.  
Enables homeowner to turn on a  
work light from their car with their  
door operator remote or from  
anywhere in their home with an  
additional LiftMaster Security®  
remote.  
30  
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NOTES  
31  
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LIFTMASTER® SERVICE IS  
ON CALL  
HOW TO ORDER  
REPAIR PARTS  
OUR LARGE SERVICE ORGANIZATION  
SPANS AMERICA  
Selling prices will be furnished on request or parts will be  
shipped at prevailing prices and you will be billed accordingly.  
WHEN ORDERING REPAIR PARTS, ALWAYS GIVE THE  
FOLLOWING INFORMATION:  
INSTALLATION AND SERVICE INFORMATION IS AS NEAR  
AS YOUR TELEPHONE.  
• PART NUMBER  
• PART NAME  
SIMPLY DIAL OUR TOLL FREE NUMBER:  
1-800-528-2806  
• MODEL NUMBER  
ADDRESS ORDERS TO:  
THE CHAMBERLAIN GROUP, INC.  
Technical Support Group  
6050 S. Country Club Road  
Tucson, Arizona 85706  
For professional installation, parts and service, contact  
your local LIFTMASTER/CHAMBERLAIN dealer. Look for him  
in the Yellow Pages, or call our Service number for a list of  
dealers in your area.  
SERVICE INFORMATION  
TOLL FREE NUMBER:  
1-800-528-2806  
© 2008, The Chamberlain Group, Inc.  
All Rights Reserved  
114A3593  
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