Setup Guide
Read This First
Please read this manual before using the device.
After you finish reading this manual, keep it in a safe place
for future reference.
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Für 3. GPSGV
• Microsoft, Windows, Internet Explorer, and Active
Directory are registered trademarks or trademarks of
Microsoft Corporation in the United States and other
countries.
„Maschinenlärminformations-Verordnung 3. GPSGV: Der
höchste Schalldruckpegel beträgt 70 dB(A) oder weniger
gemäß EN ISO 7779“
• Adobe, Acrobat, and Adobe Reader are registered
trademarks or trademarks of Adobe Systems Incorporated in
the United States and other countries.
• Other product and company names herein may be the
trademarks of their respective owners.
For CA, USA Only
Included battery contains Perchlorate Material - special
handling may apply.
detail.
Copyright
Model Names
libtiff
The following names may be provided for the safety
regulations in each sales region of the Network Scanner.
ScanFront 300e: Model M11042
Copyright (c) 1988-1996 Sam Leffler
Copyright (c) 1991-1996 Silicon Graphics, Inc.
Permission to use, copy, modify, distribute, and sell this
software and its documentation for any purpose is hereby
granted without fee, provided that (i) the above copyright
notices and this permission notice appear in all copies of the
software and related documentation, and (ii) the names of
Sam Leffler and Silicon Graphics may not be used in any
advertising or publicity relating to the software without the
specific, prior written permission of Sam Leffler and Silicon
Graphics.
THE SOFTWARE IS PROVIDED “AS-IS” AND
WITHOUT WARRANTY OF ANY KIND, EXPRESS,
IMPLIED OR OTHERWISE, INCLUDING WITHOUT
LIMITATION, ANY WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE.
ScanFront 300eP: Model M11052
Hg LAMP(S) INSIDE THIS PRODUCT CONTAIN
MERCURY AND MUST BE RECYCLED OR DISPOSED
OF ACCORDING TO LOCAL, STATE OR FEDERAL
LAWS.
Trademarks
• Canon and the Canon logo are registered trademarks of
Canon Inc. in the United States and may also be trademarks
or registered trademarks in other countries.
• imageFORMULA is a trademark of Canon Electronics Inc.
• Nuance, the Nuance logo, eCopy, the eCopy logo, and
eCopy ShareScan are trademarks or registered trademarks
of Nuance Communications, Inc.
IN NO EVENT SHALL SAM LEFFLER OR SILICON
GRAPHICS BE LIABLE FOR ANY SPECIAL,
INCIDENTAL, INDIRECT OR CONSEQUENTIAL
DAMAGES OF ANY KIND, OR ANY DAMAGES
WHATSOEVER RESULTING FROM LOSS OF USE,
DATA OR PROFITS, WHETHER OR NOT ADVISED OF
THE POSSIBILITY OF DAMAGE, AND ON ANY
THEORY OF LIABILITY, ARISING OUT OF OR IN
CONNECTION WITH THE USE OR PERFORMANCE OF
THIS SOFTWARE.
• Nuance and the Nuance logo are trademarks or registered
trademarks of Nuance Communications, Inc. or its affiliates
in the United States and/or other countries.
• Opera or Opera Software are registered trademarks of
Opera Software ASA in Norway or other countries.
®
TM
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libjpeg
Copyright (c) 1991-2, RSA Data Security, Inc. Created 1991.
All rights reserved.
License to copy and use this software is granted provided that
it is identified as the “RSA Data Security, Inc. MD5 Message-
Digest Algorithm” in all material mentioning or referencing
this software or this function.
License is also granted to make and use derivative works
provided that such works are identified as “derived from the
RSA Data Security, Inc. MD5 Message-Digest Algorithm” in
all material mentioning or referencing the derived work.
RSA Data Security, Inc. makes no representations concerning
either the merchantability of this software or the suitability of
this software for any particular purpose. It is provided “as is”
without express or implied warranty of any kind.
These notices must be retained in any copies of any part of
this documentation and/or software.
Portions of this software are based in part on the work of the
Independent JPEG Group.
MD5
derived from the RSA Data Security, Inc. MD5 Message-
Digest Algorithm
Copyright (c) 1998 - 2002, Paul Johnston & Contributors
All rights reserved.
Redistribution and use in source and binary forms, with or
without modification, are permitted provided that the
following conditions are met:
Redistributions of source code must retain the above
copyright notice, this list of conditions and the following
disclaimer. Redistributions in binary form must reproduce the
above copyright notice, this list of conditions and the
following disclaimer in the documentation and/or other
materials provided with the distribution.
Copyright 2012 by CANON ELECTRONICS INC. All rights
reserved.
Neither the name of the author nor the names of its
contributors may be used to endorse or promote products
derived from this software without specific prior written
permission.
No part of this publication may be reproduced or transmitted
in any form or by any means, electronic or mechanical,
including photocopying and recording, or by any information
storage or retrieval system without the prior written
permission of CANON ELECTRONICS INC.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT
HOLDERS AND CONTRIBUTORS “AS IS” AND ANY
EXPRESS OR IMPLIED WARRANTIES, INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE DISCLAIMED. IN NO
EVENT SHALL THE COPYRIGHT OWNER OR
CONTRIBUTORS BE LIABLE FOR ANY DIRECT,
INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT
LIMITED TO, PROCUREMENT OF SUBSTITUTE
GOODS OR SERVICES; LOSS OF USE, DATA, OR
PROFITS; OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR OTHERWISE)
ARISING IN ANY WAY OUT OF THE USE OF THIS
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY
OF SUCH DAMAGE.
Disclaimers
The information in this document is subject to change without
notice.
CANON ELECTRONICS INC. MAKES NO WARRANTY
OF ANY KIND WITH REGARD TO THIS MATERIAL,
EITHER EXPRESS OR IMPLIED, EXPECT AS
PROVIDED HERE IN, INCLUDING WITHOUT
LIMITATION, THERE OF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE OF USE OR NON-
INFRINGEMENT. CANON ELECTRONICS INC. SHALL
NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OF ANY NATURE, OR
LOSSES OR EXPENSES RESULTING FROM THE USE
OF THIS MATERIAL.
iii
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Introduction
Thank you for purchasing the Canon ScanFront 300e/300eP network scanner.
Please read this manual thoroughly before using the device to familiarize yourself with its capabilities, and to make the most of its
many functions. After reading this manual, store it in a safe place for future reference.
About ScanFront 300e/300eP
The ScanFront 300e/300eP is a network scanner that allows you to scan paper documents and send scanned images to eCopy
ShareScan Administration Console, which then forwards the scanned images to multiple destinations, such as the Shared Folder,
Mail Server (SMTP/Notes), FTP Server, Printer, Fax (via Email), or USB flash drive attached to the device.*
* The destinations to which the scanned images can be sent will vary depending on the license provided with your scanner model.
ScanFront
USB flash drive
: Data route.
: Requires optional Connector.
eCopy ShareScan
• ShareScan Administration Console
• Connector (optional)
Mail
FAX
Mail Server
FTP Server
PC
PC
(eCopy PDF
Pro Office)
Printer
Backend
System Server
(Shared folder)
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❏ Manuals for the Device
❏ Symbols Used in This Manual
The following manuals are provided with the Canon
ScanFront 300e/300eP. Be sure to read these manuals
thoroughly before using the device.
The following symbols are used in this manual to explain
procedures, restrictions, handling precautions, and
instructions that should be observed for safety.
Setup Guide (This Manual)
WARNING
Describes the basic setup procedure for the device, and
provides information on establishing a connection
between the device and ShareScan Administration
Console, information on basic hardware operations, and
supplemental information including troubleshooting.
For details on configuring ShareScan Administration
Console, please refer to the eCopy ShareScan 5.0
Installation Guide (electronic manual) and the Help.
Indicates a warning concerning operations that may lead to
death or injury to persons if not performed correctly. To
use the device safely, always pay attention to these
warnings.
CAUTION
Indicates a caution concerning operations that may lead to
injury to persons, or damage to property if not performed
correctly. To use the device safely, always pay attention to
these cautions.
eCopy ShareScan 5.0 Installation Guide
Describes each function of eCopy ShareScan 5.0 and how
to configure the settings of the software to work with the
device. This manual is stored as a PDF file on the Manuals
CD-ROM and requires Adobe Reader to open.
IMPORTANT
Indicates operational requirements and restrictions. Be
sure to read these items carefully to operate the device
correctly, and avoid damage to the device.
®
eCopy ShareScan , version 5.0 for Canon
ScanFront devices Release Notes
Describes limitations and precautions regarding the use of
the device. Be sure to read this carefully before using the
device.
Hint
Indicates a clarification of an operation, or contains
additional explanations for a procedure. Reading these
notes is highly recommended.
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Table of Contents
About the Fingerprint Sensor
4. Removing the Packing Materials and
Attaching the Feed Roller.....................................13
5. Connecting the AC Adapter and Connecting to a
Network ................................................................16
7. Establishing the Connection between the Device
and ShareScan Administration Console...............18
Launching the ShareScan Administration
Preparing the Document Feed Tray and
8. Configuring ShareScan Administration
Console ................................................................25
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ScanFront Setup Overview
Follow the procedures below to set up the ScanFront 300e/300eP.
Read the safety warnings and precautions to ensure safe
operation of this device.
After connection is established, you can configure the
various settings of eCopy ShareScan to suit your
requirements.
For details, please refer to the eCopy ShareScan 5.0
Installation Guide (electronic manual).
Learn the names and functions of the parts of this device.
Confirm that all of the supplied accessories are included.
This section describes the types of paper supported by the
device.
Remove the packing materials protecting the device, and
attach the supplied feed roller. (See p. 13.)
Prepare the device for document loading.
This section describes how to place documents in the
device.
Move the device to the desired installation site, and
connect the AC adapter and network cable.
Use the power switch to turn the device ON, and press
[Power off] on the touch panel to turn it OFF.
This section describes how to clear paper jams.
Register fingerprints on the device to enable use by
authenticated users only. (ScanFront 300eP only)
In order to configure the various settings of eCopy
ShareScan to suit your requirements, you must first
establish a connection between the ScanFront 300e/300eP
and eCopy ShareScan Administration Console.
This section describes how to configure settings on the
ScanFront 300e/300eP and eCopy ShareScan
Administration Console to establish a connection.
This section gives an overview of the procedure for
scanning a document, using the example of scanning from
the Home screen.
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1. Important Safety Instructions
To ensure the safe operation of this device, be sure to read the safety warnings and precautions described below.
● Avoid exposing the device to rapid changes in
❏ Installation Location
temperature. If the room in which the device is
installed is cold but rapidly heated, water droplets
(condensation) may form inside the device. This
may result in a noticeable degradation in scanning
quality.
The performance of this device is affected by the
environment in which it is installed. Make sure that the
location where the device is installed meets the following
environmental requirements.
The following conditions are recommended for
optimal scanning quality:
Room temperature: 10 °C to 32.5 °C (50 °F to
90.5 °F)
● Provide adequate space around the device for
operation, maintenance, and ventilation.
Humidity: 20% to 80% RH
● Avoid installing the device near equipment that
generates a magnetic field (e.g. speakers,
televisions, or radios).
At least
15.75"
(40 cm)
❏ Power
At least
● Connect only to a power outlet of the rated voltage
and power supply frequency (either 120 V, 60 Hz
or 220-240 V, 50/60 Hz, depending on your
region).
23.62" (60 cm)
● Avoid installing the machine in direct sunlight. If
this is unavoidable, use curtains to shade the
device.
● Do not connect other electrical equipment to the
same power outlet to which the device is
connected. Also, when using an extension cord,
make sure that the extension cord is rated for the
current requirements of the device.
● Avoid locations where a considerable amount of
dust accumulates.
● Avoid warm or humid locations, such as in the
vicinity of a water faucet, water heater, or
humidifier, and avoid locations where the fumes
from ammonia, paint thinner, or other volatile
chemicals may be present.
● Never try to disassemble the AC adapter or modify
it in any way, as this is extremely dangerous.
● The power cord and AC adapter may become
damaged if they are often stepped on or if heavy
objects are placed on them. Continued use of a
damaged power cord and AC adapter can lead to
an accident, such as a fire or electrical shock.
● Avoid locations that are subject to vibration.
● Do not use the power cord while it is coiled.
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● Do not pull directly on the power cord. When
disconnecting the power cord, grasp the plug and
remove it from the outlet.
■ Do not cut, damage, or modify the power cord or
AC adapter. Do not place heavy objects on the
power cord or AC adapter, and do not pull or
excessively bend the power cord.
● Keep the area around the power plug clear of
objects so that the power cord can be
disconnected easily in an emergency.
■ Never connect the power cord when your hands
are wet.
● Use only the AC adapter provided with this device.
Also, do not use the AC adapter provided with any
other electrical devices.
■ Do not connect the device to a multiplug power
strip.
■ Do not knot or coil the power cord, as this may
result in a fire or electric shock. When connecting
the power cord, make sure that the power plug is
securely and completely inserted into the power
outlet.
Model: MG1-4314
● If you have any questions regarding the power
supply, contact your local authorized Canon dealer
or service representative for further information.
■ Do not use power cords and AC adapters other
than the power cord and AC adapter provided with
this device.
❏ Moving the Device
● When moving the device, always hold it with both
hands to avoid dropping it. The weight of the
device unit is approximately 7.9 lbs (3.6 kg).
■ Never try to take the device apart or modify it in
any way.
● Before moving the device, make sure the
document tray is closed and the network cable and
AC adapter are disconnected. If the device is
transported with these items connected, the plugs
and connectors may be damaged due to
■ Never try to take the AC adapter apart or modify it
in any way, as this is dangerous and may lead to a
fire or electric shock.
■ Do not use flammable aerosol sprays near the
device.
excessive force applied to them during movement.
■ When cleaning the device, turn the power OFF and
disconnect the power cord from the power supply.
❏ Handling
■ Clean the device using a slightly dampened cloth
which has been well wrung out. Never use alcohol,
benzene, paint thinner, or any other flammable
substances.
WARNING
Note the following precautions whenever using the
device. Failure to do so may result in a fire or electric
shock.
■ If the device makes strange noises, or gives off,
smoke, heat, or strange odors, or the device does
not function or other abnormalities occur when you
use the machine, immediately turn the power OFF,
and disconnect the power plug from the power
outlet. Then, contact your local authorized Canon
dealer or service representative for further
information.
■ Never use alcohol, benzene, paint thinner, aerosol
sprays, or any other highly flammable substance
near the device.
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■ Do not drop the device, or subject it to impact or
strong shock. Should the device ever become
damaged, immediately turn the power OFF, and
disconnect the power plug from the power outlet.
Then, contact your local authorized Canon dealer
or service representative to have the unit serviced.
■ When disconnecting the power cord, grasp it firmly
by its plug. Do not pull directly on the power cord,
as this may damage or expose the cord’s internal
wiring, resulting in a fire or electric shock.
■ Leave sufficient space around the power plug so
that it can be disconnected easily. If objects are
placed around the power plug, you will be unable
to disconnect it in an emergency.
■ Before moving the device, make sure to turn the
power OFF, and disconnect the power plug from
the power outlet.
■ Do not allow water or flammable substances
(alcohol, paint thinner, benzene, etc.) to spill into
the device, as this may result in a fire or electric
shock.
CAUTION
■ Do not install the device on a surface that is
unstable or tilted, or in an area subject to
excessive vibrations, as this may cause the device
to fall, resulting in personal injury or damage to the
device.
■ Turn OFF the power for safety when not using the
device for a long period of time, such as overnight.
Also, turn OFF the power, and disconnect the AC
adapter from the device and disconnect the power
cord from the power outlet for safety when the
machine will not be used for an extended period of
time, such as during consecutive holidays.
■ Do not block the ventilation openings. Doing so
could cause the device to overheat, creating a risk
of fire.
■ Do not wear loose clothing or jewelry that may get
caught in the device while you are using it. This
may result in personal injury. Be extra careful of
neckties and long hair. If anything becomes caught
in the device, immediately disconnect the power
cord to stop the device.
■ Never place small metal objects such as staples,
paper clips, or jewelry on the device. These items
may fall into the device, and cause a fire or electric
shock. Should such objects ever fall inside the
device, immediately turn the power OFF, and
disconnect the power plug from the power outlet.
Then, contact your local authorized Canon dealer
or service representative to have the unit serviced.
■ Be careful when placing paper in the device and
when removing jammed paper. It is possible to cut
your hand on the edge of a sheet of paper.
■ Do not install the device in a humid or dusty
location. Doing so may result in a fire or electric
shock.
■ Do not place objects on top of the device, as they
may tip over and fall, resulting in personal injury.
■ Do not use the device with a power supply voltage
other than 120 V AC and 220-240 V AC,
depending on the model in use. Doing so might
cause fire or electric shock.
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● When disposing of the device, make sure to follow
all local ordinances and laws or consult with the
retailer who sold you the device.
❏ About the Fingerprint Sensor
(ScanFront 300eP only)
● The following actions may damage the sensor or
cause it to malfunction:
– Dropping an object on the fingerprint sensor, or
otherwise subjecting it to a strong impact
– Scratching the surface of the fingerprint sensor,
or poking it with a pointed object
– Pressing a hard object such as a fingernail or
metal item against the fingerprint sensor
– Touching the fingerprint sensor with dirty hands
– Placing a sticker on the surface of the fingerprint
sensor, or covering the surface with ink or
another substance
● If fingerprint authentication fails frequently, the
fingerprint sensor may be dirty. Clean the surface
of the fingerprint sensor regulary.
● When cleaning the fingerprint sensor, use a soft
dry cloth to wipe dirt off the surface.
● Do not use a pointed object to remove any dirt that
accumulates around the fingerprint sensor. Doing
so may cause the fingerprint sensor to
malfunction.
● Touching the fingerprint sensor while charged with
static electricity may cause the fingerprint sensor
or device unit to malfunction. Before touching the
fingerprint sensor, discharge any static electricity
by touching a piece of metal. Be especially careful
during dry periods, such as the winter season,
when the likelihood of being charged with static
electricity is high.
❏ Disposal
● Prior to disposing of the device, initialize the device
to ensure that the registered data is deleted.
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2. Names and Functions of Parts
The names and functions of the parts of the ScanFront 300e/300eP are shown below.
❏ Front and Document Feed and Eject Trays
d Touch Panel
Touch this screen to operate the ScanFront.
e Lock Lever
Locks the panel unit. Pull the lever toward you to unlock
the panel unit.
f Document Guides
Adjust these to match the width of the document.
g Document Feed Tray
Place documents here.
h USB Port (Front)
Connect a USB1.1/Hi-Speed USB2.0 compatible USB
memory device, USB keyboard, or USB mouse.
i Power Switch
Use this to turn the power ON.
* Use the Power OFF button on the touch panel to turn the
power OFF.
j Feed Selection Lever
Use this lever to change the feed method for documents.
k Power Indicator
Lights when the power is ON.
l Fingerprint Authentication Sensor (Only Available
with the ScanFront 300eP)
a Tray Extension
This fingerprint sensor is for fingerprint registration and
Open this to prevent scanned documents from slipping off.
b Document Eject Tray
Open this tray when using the ScanFront. If scanned
documents curl in the document eject tray, remove the
entire tray.
c Panel Unit
Open this when there is a paper jam or to perform
maintenance.
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❏ Rear
m USB Port (Rear Left)
Connect a USB1.1/Hi-Speed USB2.0 compatible USB
memory device, USB keyboard, or USB mouse.
n Power Connector (24 VDC)
Connect the plug of the supplied AC adapter.
o Kensington Slot
This is an anti-theft slot that enables a key chain or lock to
be connected to prevent theft.
p LAN Port (RJ-45)
Connect an RJ-45 (10Base-T/100Base-TX) compatible
network cable.
q USB Ports (Rear Right)
Connect a USB1.1/Hi-Speed USB2.0 compatible USB
memory device, USB keyboard, or USB mouse.
r Ventilation Holes
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3. Checking the Supplied Accessories
When opening the package, please confirm that all of the following items are included. In the event that any of these items are
missing or damaged, contact your local authorized Canon dealer.
120 V model
ScanFront 300e
(standard model)
or
Setup Guide (this manual)
Manuals CD-ROM**
ScanFront 300eP
(model with fingerprint sensor)
Feed Roller
The feed roller must be attached to the
device during installation. (See p. 13.)
AC Adapter*
Warranty Card
(Cord length: 4.9 ft. (1.5 m))
(U.S.A. and Canada only)
Power Cord*
Registration Card
0880281099-L5T1P7-BR01
(Cord length: 3.3 ft. (1 m))
(U.S.A. and Canada only)
C
6
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.
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*
Make sure to use only the supplied AC adapter and power cord.
** The PDF files stored on the CD-ROM require Adobe Acrobat or Adobe Reader to open. (You can download Adobe Reader from the Adobe Web site.)
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220-240 V model for Europe
ScanFront 300e
(standard model)
or
Setup Guide (this manual)
ScanFront 300eP
(model with fingerprint sensor)
Feed Roller
Before Use
The feed roller must be attached to the
device during installation. (See p. 13.)
AC Adapter*
(Cord length: 4.9 ft. (1.5 m))
Manuals CD-ROM**
Power Cord*
(Cord length: 3.3 ft. (1 m))
*
Make sure to use only the supplied AC adapter and power cord.
** The PDF files stored on the CD-ROM require Adobe Acrobat or Adobe Reader to open. (You can download Adobe Reader from the Adobe Web site.)
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4. Removing the Packing Materials and Attaching the Feed Roller
Remove all of the packing materials protecting the device, and attach the feed roller.
1. Remove the orange tape (6 pieces) securing the
4. Gently remove the packing materials.
outer case.
CAUTION
2. Gently open the document eject tray, and remove the
The open/close movement of the panel unit is linked to the up/
down movement of the document eject tray. Do not press on the
document eject tray when you open the panel unit.
packing materials.
3. Pull the lock lever toward you and then fully open the
5. Remove the orange tape securing the roller covers.
panel unit.
Lock lever
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6. Open the roller cover for the feed roller.
9. Move the lock lever in the direction of the arrow, then
insert it into the hole in the feed roller.
7. Lift up the roller lock lever a, and slide it in the
direction of the arrow b.
10. Lower the roller lock lever to lock the feed roller into
position.
8. Align the notch in the shaft of the roller with the shaft
11. Close the roller cover. Make sure you hear a click,
which indicates the cover has returned to its original
position.
of the device, and place the feed roller into position.
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12. Gently close the panel unit. Press on both sides of
the unit until you hear a click, which indicates the unit
is locked.
13. Gently close the document eject tray.
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5. Connecting the AC Adapter and Connecting to a Network
Before setting up the device, you need to connect the AC adapter and network cable.
❏ Connecting the AC Adapter
Follow the procedure shown below to connect the AC adapter.
CAUTION
Make sure to use only the AC adapter and power cord included with the device.
The shape of the power plug
varies by country and region.
a Connect the power cord and AC adapter.
b Insert the plug of the AC adapter into the power connector.
c Connect the power cord to the wall outlet.
❏ Connecting the Network Cable
Insert the network cable connector (RJ-45) into the LAN port.
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6. Turning the Power ON and OFF
Use the power switch to turn the device ON and OFF.
❏ Turning the Power ON
❏ Turning the Power OFF
Press the power switch to turn the device ON. The power
indicator lights, and the Startup Menu screen appears.
Press and hold the power switch until the device shuts
down.
IMPORTANT
Power switch
When restarting the device, wait at least 5 seconds after turning
the power OFF before turning it ON again.
Startup Menu screen
Power
indicator
IMPORTANT
• It takes approximately 40 seconds for the Startup Menu
screen to appear after the power switch is turned on.
• When the power indicator is lit but nothing appears on the
touch panel, Display Off has activated to turn the panel display
off. You can touch the panel to restore the display.
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7. Establishing the Connection between the Device and ShareScan Administration
Console
In order to use the device, you must first install ShareScan Administration Console on a computer that is connected to the same
network as the device.
This section describes the procedure for installing ShareScan Administration Console on the computer and establishing a
connection with the device.
❏ System Requirements
❏ Installing ShareScan Administration
Console
The minimum requirements for installing ShareScan
Administration Console on your computer are as follows.
Install ShareScan Administration Console (and other
necessary software) on the computer.
CPU
Dual core or higher
IMPORTANT
RAM
2GB or higher
We recommend installing ShareScan Administration Console
on a computer that has a static IP address assigned.
Operating System
1. Start the ShareScan Administration Console installer
provided by your dealer at the time of purchase.
The [Launch] window appears.
For details on supported operating systems, refer to the
release notes stored as a PDF file on the eCopy
ShareScan 5.0 Setup CD-ROM.
2. Select the language.
Hard disk
Type and format
IDE or SCSI drive (NTFS format is required)
Capacity
40GB or higher
Network
100 Base-TX network interface card is required.
Required components
TCP/IP and Client for Microsoft Networks
IMPORTANT
Depending on how the device is used, a system with higher
specifications may be required. For details, refer to the eCopy
ShareScan 5.0 Installation Guide (electronic manual).
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3. Click [Start installation].
❏ Launching the ShareScan
Administration Console
After installation, you can start up the ShareScan
Administration Console to configure the device.
1. Click the [Start] button, and then click [All Programs],
[eCopy Applications], [ShareScan 5.0], and
[ShareScan Administration Console].
The [ShareScan Database Configuration] dialog box
appears.
The main window for eCopy ShareScan Administration
Console appears.
4. Follow the instructions on the screen to complete
installation.
Hint
When you start ShareScan Administration Console for the first
time in an environment with an active Internet connection, a
dialog box confirming the license key entered during installation
appears. Clicking the [OK] button here authenticates the
license.
During installation, a message asking you to enter a license
key appears. Enter the license key you acquired when
purchasing the scanner, and proceed to the next screen.
If a message requesting that you restart the computer
appears after installation is complete, follow the
instructions to restart the computer.
The eCopy Agent icon appears in the notification area of
the taskbar when the application is installed correctly.
After Installation
To use the scanner, ShareScan Administration Console
Service Pack 4 must be installed on the computer. For
details on acquiring ShareScan Administration Console
Service Pack 4 and how to install it, visit the following
Web site.
a_id/1790/related/1
Furthermore, product registration must be performed on
the following Web site to enable download of ShareScan
Administration Console Service Pack 4.
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License Authentication and Activation in
Environments without Internet Connection
❏ Licensing and Activation
If you started ShareScan Administration Console in an
environment with an active Internet connection, license
authentication should be complete. Perform the following
procedure to activate the license.
License authentication and activation must both be
performed manually in environments without an active
Internet connection. In such cases, use a computer that has
access to the Internet and download the license
authentication file and license activation file from the
Nuance Web site. For details on the procedure, visit the
following Web site.
Hint
You can activate the license later, but note that you must
activate the license within 30 days after loading the license
keys.
a_id/1809/kw/installation
1. Click [Activate] located in the [Devices] section of the
ribbon.
The Activate License Wizard appears.
Notes on Licensing and Activation
2. Click [Next].
● License files are created through the activation
process. The registered license keys are
associated with the hardware ID (HID) of computer
on which ShareScan is installed when the license
files are created. Therefore, if you change the
hardware configuration of the computer on which
ShareScan is installed or reinstall the operating
system, reactivation via technical support will be
required.
The server name and the hardware ID of the currently used
database server appear on screen.
Hint
You can set up a failover server. Select the [Use Failover Server
ID for activation] check box, and then specify the failover server
ID.
3. Click [Next].
4. Select [Automatic activation] on the activation mode
● Although multiple devices can be registered to
ShareScan, the number of devices that can be
used is determined by the license. If you connect a
number of devices that exceeds the number
defined in the license key, a license for each
additional device will be required.
selection screen, and then click [Next].
5. Click [Start].
Automatic activation starts via the Internet. After the
automatic activation finishes, the results screen appears,
showing the success or the error status of the individual
licenses.
● For further information on licensing and activation,
refer to the ShareScan Administration Console
Help.
6. Click [Finish] to close the Activate License Wizard.
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2. Set the administrator password.
❏ Configuring and Registering the Device
After setting up the computer on which ShareScan
Administration Console is installed, configure the
necessary settings on the device and register the device on
the computer.
1. Turn the device ON.
The Startup Menu for the device appears.
Hint
You can change the display language using the pull-down menu
at the top right of the Startup Menu.
IMPORTANT
If you continuously press the touch panel before the connection
to ShareScan Administration Console can be established, an
error may occur and operation may be disabled. In such cases,
restart the device and perform operations again from the
beginning.
Enter the password in the [Password] box, and reenter it in
the [Confirm Password] box to confirm.
After entering the password, press [Next]. The network
configuration screen appears.
How to input text
Press the
icon next to the input box to display the soft
keyboard on the screen and enable text entry. When you
finish entering the text, press [OK] to close the soft
keyboard.
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Default Gateway
Hint
Enter the default gateway of the network to which the
device will be connected. For details, contact your network
administrator.
If you press [Next] without entering a password, the password
will be left unconfigured and password entry will not be required
for starting the device. To ensure security, we recommend
configuring the password.
Primary DNS / Secondary DNS
Enter the DNS address of the network to which the device
will be connected. The [Secondary DNS] setting is
optional. For details, contact your network administrator.
3. Configure network settings for the device.
Primary WINS / Secondary WINS
If the network to which the device will be connected
includes WINS servers, enter the WINS server addresses
as necessary. The [Primary WINS] and [Secondary WINS]
settings are optional. For details, contact your network
administrator.
When you finish configuring the settings, press [Save].
The following screen appears.
4. Press [Restart] to restart the device.
After the device restarts, the following screen appears.
Configure the following settings.
Device Name
Enter a name for the device. This is the name that will
appear for the device on the network.
IP Address
Enter a unique IP address to assign the device.
IMPORTANT
You must assign the device a static IP address. Consult your
network administrator to determine a static IP address for the
device.
Subnet Mask
Enter the subnet mask of the network to which the device
will be connected. For details, contact your network
administrator.
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6. Specify the search conditions.
Specify the search conditions with the following settings.
[Discovery]
Specify the network protocol used for the device
connection.
You should now be able to access the device from the
computer on which ShareScan Administration Console is
installed.
[Vendor]
5. Click [Add Device] located in the [Devices] section of
When [Discovery] is set to [TCP/IP], specify the
manufacturer of the device here (e.g., “ScanFront” for this
device).
the ribbon.
[Device Name/IP]
Specify the device name or IP address configured for the
device.
[IP Range]
Specify an IP address range.
The device search screen appears.
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7. Start the device search.
[Device Settings]
The device search is performed using the default setting
for [Discovery] (i.e., [UDP]). If no devices are found,
change the [Discovery] setting and perform the search
again.
The [Use HTTPS] option is enabled by default. You can
disable this option to enter a port number of your choice in
the [Port] box.
10. Click the [Register] button.
If you set [Discovery] to [SNMP], click [Refresh].
You can also perform searches by specifying the device IP
address in [Device Name/IP] or [IP Range]. To do so, click
for the corresponding list box.
The screen for specifying the device name appears.
11. Specify the device name.
If you click
for [IP Range], a confirmation message for
the search range appears. Click the [Yes] button.
Device search starts, and a list of discovered devices
appears on the screen.
• To specify a new device name, enable [New name] and
enter the new name in the text box.
• To use the current device name, enable [Existing name].
12. Click the [OK] button.
The device is added. The following Home screen appears
on the LCD of the added device.
8. Select the check box for the device you want to add,
and click [OK].
The device registration screen appears.
9. Configure the device registration settings.
[Password]
Enter the password specified on the ScanFront.
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8. Configuring ShareScan Administration Console
After connection between the ScanFront and eCopy ShareScan Administration Console is established, you can configure the various
settings of eCopy ShareScan to suit your requirements.
For details, please refer to the eCopy ShareScan 5.0 Installation Guide (electronic manual) or the Help.
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9. Documents
The ScanFront can scan documents in a range of sizes from business cards to LGL.
It is possible to feed documents of the following sizes and thicknesses depending on the feeding method used.
• Note that scanning the following types of documents can
❏ Plain Paper
cause a paper jam or malfunction. To scan such a document,
make a photocopy of the document and then scan the
photocopy.
Size
Width: 2" to 8 1/2" (50.8 mm to 216 mm)
Length: 2 1/8" to 14" (53.9 mm to 355.6 mm)
Wrinkled or creased
Carbon paper
documents
Thickness for Page Separation Feeding
2
2
14 lb to 32 lb bond (52 g/m to 128 g/m )
Curled documents
Torn documents
Coated paper
Thickness for Bypass Feeding
11 lb to 40 lb bond (42 g/m to 157 g/m )
2
2
Extremely thin,
translucent paper
Documents with
paper clips or staples
Document with square
punch holes
IMPORTANT
A document must meet the following criteria to be scannable:
• When scanning a multipage document, pages must be
grouped together so that they have the same size, thickness,
and weight. Scanning different types of paper at one time can
cause the device to jam.
• Always make sure that the ink on a document is dry before
scanning it. Scanning documents with the ink still wet may soil
the rollers or scanning glass, cause lines or smudges to
appear on images, or dirty other documents.
• Always clean the rollers or scanning glass after scanning a
document written in pencil. Scanning documents with pencil
written on them may soil the rollers or scanning glass, cause
stripes to appear in images, or dirty other documents.
• When scanning a two-sided document that is printed on thin
paper, the image on the opposite side of each page may show
through. Adjust the brightness in the scanning conditions
before scanning the document.
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10. Preparing the Device
When placing a document in the device, pull out the document feed tray so that it matches the size of the document, and then move
the feed selection lever to the appropriate position for the desired feed method (Page Separation ON or OFF) for the document.
❏ Preparing the Document Feed Tray and
Hint
Eject Tray
Prepare the trays in accordance with the type of document.
If the output documents curl in the eject tray when scanning
particularly thin documents, remove the eject tray.
To remove the document eject tray, push in on the illustrated
portions of the tray on both sides in the direction of the arrows
2. Open the document eject tray b.
a and pull out b.
1. Open the document feed tray a.
Hint
To reattach the eject tray, insert the protrusions on both sides of
Open the center tray extension when output documents are
the tray into the holes on the device.
likely to fall out of the tray.
After connecting the tray, make sure that it is attached securely.
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❏ Feed Selection Lever
❏ USB Port
Change the position of the lever to the desired feed method
for the document.
You can insert a USB flash drive to store image files or
connect a USB keyboard or USB mouse to operate the
device.
Page Separation ON
Move the lever downward to separate a stack of documents
one page at a time in order to continuously feed the
documents.
Page Separation OFF
Move the lever upward to feed a document with multiple
pages attached together such as an invoice one page at a
time without separating the pages.
USB flash drive
Page Separation
ON
You can also connect a USB keyboard and USB mouse to
operate the ScanFront.
Page Separation
OFF
Feed selection lever
IMPORTANT
Moving the lever upward (bypass feeding) and then scanning a
stack of documents will cause multiple pages to be fed at the
same time.
IMPORTANT
• The scanner will not start if you turn the power ON while a USB
flash drive is inserted. Insert the USB flash drive after the
scanner starts up.
• Use USB flash drive that is not write-protected for security. If
the USB flash drive is write-protected, data cannot be written
to the USB flash drive.
• This scanner does not support USB memory equipped with
password security, data encryption, or functions other than
data storage.
• Make sure that the USB flash drive has sufficient space to
store images.
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11. Placing Documents
When placing documents into the device, place them face down into the tray with the top edge of the document at the bottom of tray.
3. Place the document face down with its top edge at
❏ Placing a Document
the bottom of the tray.
Follow the procedure below to place a document.
1. Adjust the document guides to be wider than the
width of the document.
4. Adjust the document guides to fit the width of the
document.
2. Fan the document to offset the pages so that the top
edge of the first page is the lowest.
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IMPORTANT
Up to 50 sheets of ordinary paper can be loaded into the
document feed tray. When placing the document, make sure the
size of stack does not exceed the loading marks on the
document guides.
Loading mark
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12. Clearing a Paper Jam or Double Feed Error
If a paper jam or double feed error occurs, feeding and
scanning operations are paused, and an error screen similar to
the following appears.
❏ Removing the Jammed Document
Remove a jammed document (or document that stopped
mid-feed) from the scanner as follows.
1. Remove the scanned documents from the document
eject tray, and any documents remaining in the
document feed tray.
2. Pull the lock lever toward you and then fully open the
panel unit.
Lock lever
Type of error
When this occurs, clear the paper jam (or document that
stopped mid-feed) and press [OK].
CAUTION
The open/close movement of the panel unit is linked to the up/
down movement of the document eject tray. Do not press on the
document eject tray when you open the panel unit.
Hint
Double feed errors will only be detected if [Double Feed Detection]
is enabled in the Scanning Settings for the device.
IMPORTANT
• If double feed errors occur repeatedly, reduce the number of
sheets you place in the document feed tray to about 10.
• A dirty or worn feed roller, or documents stuck together as a result
of static electricity are common causes of paper jams or double
feed errors.
If the feed roller is dirty, clean it. If paper jams or double feed
errors continue to occur even after cleaning, contact the
ScanFront administrator and replace the rollers (feed roller and
retard roller), and document holding guides.
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3. Pull out the jammed document in the direction that
seems the easiest to remove it.
4. Close the panel unit and then place the document
again.
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13. Fingerprint Sensor (ScanFront 300eP)
The ScanFront 300eP is equipped with a fingerprint sensor for registering fingerprints and authenticating users.
The fingerprint sensor is a precision component. Be careful when handling this sensor.
● When cleaning the fingerprint sensor, use a soft
dry cloth to wipe dirt off the surface.
❏ Cautions for Handling the Fingerprint
Sensor
● Do not use a pointed object to remove any dirt that
accumulates around the fingerprint sensor. Doing
so may cause the fingerprint sensor to
malfunction.
● Touching the fingerprint sensor while charged with
static electricity may cause the fingerprint sensor
or device unit to malfunction. Before touching the
fingerprint sensor, discharge any static electricity
by touching a piece of metal. Be especially careful
during dry periods, such as the winter season,
when the likelihood of being charged with static
electricity is high.
Fingerprint Sensor
● The following actions may damage the fingerprint
sensor or cause it to malfunction. Read this
information carefully to avoid damaging the
sensor.
– Dropping an object on the fingerprint sensor, or
otherwise subjecting it to a strong impact
– Scratching the surface of the fingerprint sensor,
or poking it with a pointed object
– Pressing a hard object such as a fingernail or
metal item against the fingerprint sensor,
resulting in scratches being created on the
surface of the fingerprint sensor
– Touching the fingerprint sensor with dirty hands,
which might scratch or dirty the surface of the
fingerprint sensor
– Placing a sticker on the surface of the fingerprint
sensor, or covering the surface with ink or
another substance
● If fingerprint authentication fails frequently, the
fingerprint sensor may be dirty. Clean the surface
of the fingerprint sensor regularly.
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● Authentication performance may improve if the
condition of the fingerprint is improved as a result
of washing your hands or applying hand cream.
❏ Fingerprint Authentication
● Follow the procedure below to use fingerprint
registration and authentication.
● Authentication may not be performed properly
depending on the speed with which you slide your
finger over the sensor. In this case, adjust the
speed with which you slide your finger in
1. Align the first joint of a finger on the sensor and
press the finger on the fingerprint sensor.
2. Keep the finger pressed while slowly sliding it
straight at a constant speed to scan the
fingerprint.
accordance with the message that appears.
● Fingerprint authentication does not necessarily
guarantee the authentication and verification of the
identity of a person.
Hint
For details on the procedures for fingerprint registration and
authentication, refer to the eCopy ShareScan 5.0 Installation
Guide (electronic manual).
● Fingerprint authentication uses the unique
information of fingerprints. The fingerprint
authentication function may not work properly for a
finger with a fingerprint that is worn down or has
few distinguishable features.
● The same finger needs to be scanned three times
to register the fingerprint.
● The authentication performance differs depending
on the condition of the fingerprint when it is
registered and when it is authenticated. The
following conditions may cause an error in
fingerprint authentication:
– The finger is wet or sweaty
– The finger is dirty
– The grooves of the fingerprint are filled with
sweat or oil
– The finger is dry (dry skin)
– Part of the fingerprint is missing because of, for
example, a wound or burn injury
– The fingerprint has worn thin
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14. Basic Scanning Procedure
This section describes the basic procedure for scanning documents using the device.
Based on the type of connector installed on the ShareScan Administration Console PC, you can send scanned data to other
computers and devices on a network. This section describes the procedure for sending scanned data to another computer.
2. Place a document in the device.
❏ Preparing for Scanning
Before scanning, you must configure a Connector on the
ShareScan Administration Console PC, and configure the
scanning conditions and destination for scanned data. For
details, refer to the eCopy ShareScan 5.0 Installation
Guide (electronic manual) or the Help.
3. Press a task button in the Home screen.
❏ Scanning Procedure
1. Confirm the scan settings in the Home screen and
change them as necessary.
Document scanning starts. The Preview screen appears,
and the scanned pages are displayed in order. Proceed to
the next step when all the pages in the feeder are scanned,
and the last page of the document appears on the Preview
screen.
4. Manipulate the scanned data on the Preview screen
as necessary.
You can manipulate the scanned data by pressing the
buttons on the Preview screen. For details on each button,
The scan settings appear at the left in the Home screen.
The scan settings displayed here are the same as those
configured on the ShareScan Administration Console PC.
By pressing a setting item, you can display the
configuration for that item and change it as necessary.
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5. Press [Next].
6. Select the next operation.
The scanned data is sent. After the data is successfully
sent, a screen for selecting the next operation appears.
Press one of the following buttons.
Done:
End scanning operations and return to
the Home screen.
Hint
New Document: Begin scanning a new document.
New Destination: Send the scanned data to another
connector application.
Depending on the connector application settings, a screen for
specifying the filename or similar operations may appear. In
such cases, use the on-screen keyboard (or the keyboard
connected to the device) to specify a filename for the scanned
data before pressing [Send]. For details on the on-screen
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h Current page / total pages
Displays the total number of pages for the scanned
images currently displayed, and the current page
number.
❏ Preview Screen
Images of scanned data appear in the Preview screen.
You can manipulate the images by pressing the buttons on
the screen.
i Next page
Display the next page of the scanned images.
j Last page
Display the last page of the scanned images.
k Zoom
Zoom in or out on the scanned images.
❏ On-Screen Keyboard
When text entry is required during device operations, the
button appears next to text boxes. When you press this
button, the on-screen keyboard appears allowing you to
enter text.
You can display the on-screen keyboard to enter filenames
for scanned data, for example.
a Scan More
When you press this button after placing additional
documents in the feeder, the new documents are
scanned and added to the previous scan data. The newly
scanned data is inserted after the page that was
previously displayed on the Preview screen.
b Delete
Delete the page currently displayed.
c Rotate left/right
Rotate the page to the left or right.
d Scanner Settings
Change scan settings.
e Document Settings
Change the file format for the scanned images.
Hint
f First page
The
button will not appear when a USB keyboard is
Display the first page of the scanned images.
connected.
g Previous page
Display the previous page of the scanned images.
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The layout of the on-screen keyboard is similar to that of
standard keyboards.
The following describes the unique buttons on the
keyboard.
File Names for Scanned Images
When specifying your own file names for scanned images
from the device, do not specify [New Destination] as your
next operation in the screen that appears after the scanned
data is sent.
Shift focus to a different text box when multiple
boxes are displayed.
Clear all entered text.
Toggle shift lock. When shift lock is enabled, the
keyboard remains in a state as if the shift key is
held down until this button is pressed again.
Display candidates for text.
Apply the entered text and close the on-screen
keyboard.
❏ Restrictions
The following restrictions and limitations apply when
using the scanner or ShareScan to scan.
Fingerprint Authentication (ScanFront 300eP
only)
• Fingerprint authentication may take several seconds.
• When fingerprint authentication is enabled, the
automatic logout function is disabled.
Configuring Scanning Conditions
Scanning conditions can be configured from either
ShareScan Administration Console or from the device
itself. However, set the following parameters so that they
can only be configured from ShareScan Administration
Console and not by users from the device.
• Remove Bleed Thru Level
• Blank Page Sensitivity
• JPEG Compression
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CANON ELECTRONICS INC.
1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPAN
CANON U.S.A. INC.
ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A.
CANON CANADA INC.
6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA
CANON EUROPA N.V.
BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NETHERLANDS
CANON AUSTRALIA PTY. LTD.
1 THOMAS HOLT DRIVE, NORTH RYDE, SYDNEY. N.S.W, 2113. AUSTRALIA
CANON SINGAPORE PTE. LTD.
1 HARBOUR FRONT AVENUE #04-01, KEPPEL BAY TOWER, SINGAPORE 098632
PUB. CE-IM-877-E1.00
© CANON ELECTRONICS INC. 2012
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