Canon Printer BJC 85 User Manual

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Contents  
Introduction  
Welcome  
How to Use This Manual  
Copyright  
Disclaimer  
Trademarks  
Safety Precautions  
Getting Ready to Print  
Printer Parts and Their Functions  
Turning the Printer On  
Printing  
Paper and Other Print Media  
Loading Paper in the Printer  
Changing BJ Cartridges  
Maintaining the Printer  
Printing a Nozzle Check Pattern  
Cleaning the Print Head  
Using the Low-Ink Alert  
Replacing Ink Tanks  
Replacing a BJ Cartridge  
Cleaning the Printer  
Performing the Test Print  
Transporting the Printer  
Contents  
2
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Printing With Windows  
Getting Ready to Print  
Selecting the Print Mode  
Changing the Page Size  
Windows Printer Driver Features  
Using the BJ Background Monitor  
Printing With Macintosh  
Overview of Printing With the Macintosh Printer Driver  
Selecting the Printer Driver  
Macintosh Printer Driver Features  
Using the BJ Print Monitor  
Troubleshooting  
Error Messages  
Problems and Solutions  
Before You Call For Service  
Getting Help From Canon  
Servicing the Printer  
Specifications  
Printer Specifications  
Printing Area  
Using the Optional IS-12 Color Scanner Cartridge  
Contents  
3
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Introduction  
Welcome  
How to Use This Manual  
Copyright  
Disclaimer  
Trademarks  
FCC Regulations  
Canadian Radio Interference Regulations  
Safety Precautions  
Introduction  
4
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Welcome  
Thank you for purchasing the BJC-85 Color Bubble Jet Printer.  
Printer Documentation  
The documentation for your printer consists of these items:  
Quick Start Guide  
Shows you how to set up the printer and prepare it for operation according to your computer  
system.You may also need your computer manual for reference during setup.  
User’s Manual (this manual)  
Shows you everything you need to know about using the printer efficiently and safely. A  
detailed troubleshooting section provides step-by-step guidance for identifying and solving  
printing problems.  
This User’s Manual provides complete explanations of the features and functions of the  
printer. To maximize the life of your printer, it’s a good idea to familiarize yourself fully with  
all of its functions.  
Introduction  
5
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Printer Documentation  
Conventions  
This User’s Manual uses the following symbols to indicate important information. Always  
observe the instructions indicated by these symbols.  
Cautions alert you to ways to avoid injury to yourself, damage to the  
printer, or the loss of valuable data.  
Caution  
Notes provide advice, tips, and suggestions that are intended to help you  
work more efficiently with the printer.  
Note  
This arrow and blue text indicate a link to where you can find more  
information about the current subject.  
This manual uses the following symbols depending on the computer system you are using.  
Always observe the instructions indicated by these symbols.  
Indicates information for Windows® 98, Windows 95, Windows NT, and  
Windows  
Windows CE users only.  
Indicates information for iMacand Power Macintosh® G3 users only.  
Macintosh  
Throughout this guide the names Microsoft® Windows® 98, Microsoft® Windows 95,  
Microsoft Windows NT® 4.0, and Microsoft Windows CE® 2.1 are abbreviated, respectively,  
as Windows 98, Windows 95, Windows NT, and Windows CE.  
Introduction  
6
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How to Use This Manual  
To view this User’s Manual, please use Acrobat Reader 4.0, which is included on your  
CD-ROM, or a later version of Acrobat Reader.  
Use this button when you wish to  
enlarge the screen you are viewing.  
Select this button in the tool bar, and  
then click within the screen of the  
User’s Manual.  
Use this button to display the  
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Manual.  
Use this button to display the  
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Use this button to  
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previously. This  
button moves you  
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This arrow and blue text  
indicate a jump to another  
location in the User’s  
Manual where the topic  
shaded in blue is  
discussed.  
Introduction  
7
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How to Use This Manual  
Use this button when  
you wish to search  
for a word.  
This column displays a table of contents for the User’s Manual.  
Click the desired item to jump to the topic.  
Click the + (or ) symbol when you wish to see detailed headings for each chapter.  
Click the (or M) symbol when you wish to return to the original (condensed) display.  
Introduction  
8
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Copyright  
This manual is copyrighted by Canon Computer Systems, Inc. (CCSI)  
with all rights reserved. Under the copyright laws, this manual may not  
be reproduced in any form, in whole or part, without the prior written  
consent of CCSI.  
© 2000 Canon Computer Systems, Inc.  
Disclaimer  
Canon Computer Systems, Inc. has reviewed this manual thoroughly  
in order to make it an easy to use guide for your Canon BJC-85  
Color Bubble Jet Printer. All statements, technical information, and  
recommendations in this guide and in any guides or related documents  
are believed reliable, but the accuracy and completeness thereof are not  
guaranteed or warranted, and they are not intended to be, nor should they  
be understood to be, representations or warranties concerning the  
products described.  
Your printer and the software media included with your printer have been  
sold to you subject to the limited warranties set forth in the warranty card  
and license agreement enclosed with the respective products. All software  
is licensed AS IS, as described in the license agreement enclosed with the  
software media. Further, CCSI reserves the right to make changes in the  
specications of the products described in this guide at any time without  
notice and without obligation to notify any person of such changes.  
Introduction  
9
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Trademarks  
Canon, BCI, BJ, Bubble Jet, and Drop Modulation Technology are trademarks, and  
SelectExchange is a service mark of Canon Inc.  
Microsoft and Windows are registered trademarks of Microsoft Corporation in the U.S. and  
other countries.  
Mac and the Mac logo are trademarks of Apple Computer, Inc., registered in the U.S. and  
other countries.  
All other product and brand names are trademarks or service marks of their respective  
owners.  
®
ENERGY STAR COMPLIANT  
®
As an ENERGY STAR Partner, Canon U.S.A., Inc. has determined that this product meets the  
®
ENERGY STAR guidelines for energy efciency.  
Introduction  
10  
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FCC Regulations  
Color Bubble Jet Printer, Model K10190  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following  
two conditions: (1) This device may not cause harmful interference, and (2) this device must  
accept any interference received, including interference that may cause undesired  
operation.  
Note:This equipment has been tested and found to comply with the limits for Class B digital  
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide  
reasonable protection against harmful interference in a residential installation. This  
equipment generates, uses and can radiate radio frequency energy and, if not installed and  
used in accordance with the instructions, may cause harmful interference to radio  
communications. However, there is no guarantee that interference will not occur in a  
particular installation. If this equipment does cause harmful interference to radio or  
television reception, which can be determined by turning the equipment off and on, the user  
is encouraged to try to correct the interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to  
which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Introduction  
11  
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Use of shielded cable is required to comply with Class B limits in Subpart B of Part 15 of  
FCC Rules.  
Do not make any changes or modications to the equipment unless otherwise specied in  
the manual. If such changes or modications should be made, you could be required to  
stop operation of the equipment.  
Canadian Radio Interference Regulations  
This digital apparatus does not exceed the Class B limits for radio noise emissions from  
digital apparatus as set out in the interference-causing equipment standard entitled Digital  
Apparatus,ICES-003 of the Industry and Science Canada.  
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux  
appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur:  
Appareils Numériques,NMB-003 édictée par lIndustrie et Sciences Canada.  
Introduction  
12  
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Safety Precautions  
Please read the safety warnings provided in this manual to ensure that you use the printer  
safely. Do not attempt to use the printer in any way not described in this manual as this  
could result in unforeseen printer faults or cause a re or electric shock.  
Printer Location  
Power Outlet and Power Cord  
Cleaning the Printer  
BJ Cartridges  
General Warnings  
Universal AC Adapter  
Introduction  
13  
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Safety Precautions  
Printer Location  
The electrical contacts inside the printer become hot during normal  
operation. To avoid causing a re or dangerous electrical shock,  
never store volatile substances such as alcohol or thinner near the  
printer.  
To avoid damage to the printer or possible personal injury, place  
the printer on a at, stable surface that is safe from sudden shocks  
or strong vibrations to ensure that it will not fall.  
To avoid damage to the printer that could result in a re or  
electrical shock, place it in a location that is protected from dust,  
direct sunlight, high temperature, and high humidity. Use the  
printer in an environment where temperature and humidity are  
within the ranges of 41 to 95°F (5 to 35°C) and 10 to 90% RH  
(with no condensation).  
To avoid dropping and damaging the printer, always hold the  
printer by both ends and carry it level. Do not pick up or hold the  
printer by any part.  
Introduction  
14  
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Safety Precautions  
Power Outlet and Power Cord  
The socket-outlet shall be installed near the equipment and shall be easily accessible.  
To avoid personal injury from an electrical shock, never handle the  
power cord or plug when your hands are wet.  
To avoid causing a re or serious electrical shock, make sure that  
the power plug is securely and completely inserted into the power  
outlet.  
To avoid causing a re or serious electrical shock, never use any  
type of power adapter other than the universal AC adapter  
provided with the printer.  
To avoid a re or serious electrical shock caused by a short circuit,  
avoid damaging the AC adapter cord or the power cord. Do not  
attempt to modify the cords in any way. Do not apply force to the  
cords by pulling on them nor place a heavy object on the cords.  
Introduction  
15  
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Safety Precautions  
To avoid a re or serious electrical shock, do not knot the power  
cord or wrap it around itself.  
To avoid damaging the power plug, which could cause a short  
circuit and cause a re or electrical shock, do not pull on the power  
cord to unplug the cord from the power outlet. Grip the plug to  
remove it from the power outlet.  
To avoid minor burns or minor injury from moving parts, press the  
POWER button to turn off the printer then unplug the power cord  
from the power outlet and allow the electrical contacts inside the  
printer to cool before cleaning the printer.  
Introduction  
16  
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Safety Precautions  
Cleaning the Printer  
Use only a damp, clean cloth to clean the surfaces of the printer.  
The electrical contacts inside the printer become hot during normal  
operation. To avoid a re or serious electrical shock, do not use  
alcohol, benzene, thinner, or any other type of volatile liquid  
cleaner to clean the printer.  
BJ Cartridges  
Store the BJ cartridges and ink tanks out of the reach of small  
children. If a child accidentally ingests ink from a BJ cartridge or  
ink tank, contact a physician immediately.  
To avoid staining clothing or your work area with spilled ink, do not  
violently shake or drop a BJ cartridge.  
Introduction  
17  
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Safety Precautions  
General Warnings  
There are high voltage points inside the printer. To avoid a re or  
electrical shock, do not attempt to disassemble the printer or  
attempt repairs.  
To avoid a re or electrical shock, do not use volatile sprays around  
the printer.  
The electrical contacts of the BJ cartridge become extremely hot  
during normal operation. To avoid minor burns, do not touch the  
electrical contacts after removing the BJ cartridge from the printer.  
To avoid minor injury from moving parts inside the printer, do not  
open the cover and insert your ngers into the printer while the  
printer is printing.  
Introduction  
18  
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Safety Precautions  
in a re or electrical shock, do not place any object such as a  
stapler or liquid container on top of the printer.  
If any object falls into the printer and damages it while it is printing,  
press the POWER button to turn it off and unplug the power cord  
from the power outlet.To avoid a re or electrical shock, stop using  
the printer and call the Canon Customer Care Center.  
Getting Help From Canon  
To avoid a re or serious electrical shock, if the printer emits smoke  
or a strange odor, immediately press the POWER button to turn  
the printer off then unplug the power cord from the power outlet.  
Stop using the printer and call the Canon Customer Care Center.  
Getting Help From Canon  
Universal AC Adapter  
When you pack the universal AC adapter for travel or storage, do  
not wrap the cord around the body of the AC adapter. Doing so  
may cause the cord to split or separate from the body of the AC  
adapter, which could cause a short circuit.  
Introduction  
19  
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Safety Precautions  
Printer Functions and Special Features  
This section describes the functions and special features of your printer that you can enjoy  
when you print color documents and images.  
High resolution color (720 dpi)  
With the BC-11e Color BJ Cartridge installed in the printer, you can print up to 720 dpi  
(720 dpi horizontal × 360 dpi vertical) to reproduce quality documents and images even on  
plain paper. The BC-11e Color BJ Cartridge employs two different sizes of ink droplets in  
varied patterns to create images of higher quality than ever before. The BC-10 Black BJ  
Cartridge prints crisp and clear text documents. The BC-12e Photo BJ Cartridge produces  
beautiful, natural color in photographic images captured with a scanner or digital camera.  
A variety of interface connections  
In addition to the standard parallel port, this printer includes a USB and infrared port. The  
USB connection can be used with an IBM®-compatible PC running Windows 98, an iMac, or  
Power Macintosh G3. The infrared port on an IBM-compatible PC with Windows 98 can be  
used for wireless printer connection between the printer and a computer.  
Special print media  
Most of the special media available for use with other Canon Bubble Jet printers can be  
used with this compact printer.  
Capturing originals with the optional Scanner Cartridge  
By inserting the optional IS-12 Color Image Scanner Cartridge in place of the BJ cartridge,  
you can convert the printer into a scanner.  
Using the Optional IS-12 Color Scanner Cartridge  
Introduction  
20  
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Safety Precautions  
Options and Consumables  
The following options and consumables are available for use with this printer. To get more  
information, visit our web site at www.ccsi.canon.com.  
Options  
Item  
Comment  
Portable Kit NK-300  
NiMH battery set with recharger  
Color scanner option  
AC adapter  
Storage box for additional BJ cartridges  
Additional NiMH battery pack for portable kit  
IS-12 Color Image Scanner Cartridge  
Universal AC Adapter AD-360U  
SB-10 Ink Cartridge Storage Box  
NiMH Battery Pack NB-300  
Consumables  
Items  
Comment  
BC-10 Black BJ Cartridge  
BCI-10 Black Ink Tank  
BC-11e Color BJ Cartridge  
BCI-11 Color Ink Tank  
Monochrome printing  
Black ink for BC-10 Black BJ Cartridge  
Color printing  
Color ink for BC-11e Color BJ Cartridge  
Black ink for BC-11e Color BJ Cartridge  
Photographic printing  
Color ink for the BC-12e Photo BJ Cartridge  
Black ink for the BC-12e Photo BJ Cartridge  
BCI-11 Black Ink Tank  
BC-12e Photo BJ Cartridge  
BCI-12 Photo Color Ink Tank  
BCI-12 Photo Black Ink Tank  
Introduction  
21  
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Safety Precautions  
Paper and special print media  
Media  
Load Limit  
Bubble Jet Paper  
Brilliant White Paper  
High Resolution Paper  
Glossy Photo Paper  
High Gloss Film  
30 sheets  
30 sheets  
10 sheets  
10 sheets  
1 sheet  
Glossy Photo Cards  
Transparencies  
Back Print Film  
1 sheet  
10 sheets  
1 sheet  
T-Shirt Transfer  
1 sheet  
Greeting Cards (1/4 fold)  
Envelopes  
1 sheet  
5 envelopes  
Introduction  
22  
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Getting Ready to Print  
Printer Parts and Their Functions  
Turning the Printer On  
Setting Up and Using a Wireless Connection  
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23  
 
Printer Parts and Their Functions  
This section describes important parts of the printer and how they function.  
I Front View  
Top Cover (and Paper Rest)  
Before you use the printer,  
open the top cover. The top  
Operation Panel  
Operation Panel  
cover supports paper fed  
into the sheet feeder.  
Sheet Feeder  
Feeds sheets of paper  
continuously to the printer.  
Paper Guide  
Adjusts to the  
size of the paper  
or special media.  
Cartridge Cover  
Open to change the  
BJ cartridge or to  
replace ink tanks.  
Paper Release Lever  
Press to release paper  
jammed in the printer.  
USB Interface Connector  
Provides the connection point for  
a USB interface cable from the  
computer.  
Paper Output Slot  
Printed sheets are  
ejected here.  
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24  
 
Printer Parts and Their Functions  
I Back View  
Power Connector  
Provides the connection  
point for the universal AC  
adapter plug.  
Parallel Interface Connector  
Provides the connection point for a  
parallel interface cable between the  
printer and computer.  
IrDA Interface Port  
Provides a port for a wireless IrDA connection  
between the printer and computer. This port should  
face the IrDA port of the computer. The port glass can  
be pulled out to adjust the position angle.  
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25  
Printer Parts and Their Functions  
I Operation Panel  
POWER Button  
Press to turn the  
printer on and off.  
Turning the  
RESUME Button  
Press to release the printer from an error after the  
cause of the error has been removed. Pressing this  
button has no effect on unrecoverable errors.  
Printer On  
When no error exists, press once to feed a sheet of  
paper. If paper is partially fed into the printer, the sheet  
will be ejected.  
POWER  
RESUME  
CARTRIDGE  
ERROR  
Press and hold down until the printer beeps twice then  
release to start print head cleaning.  
CARTRIDGE Button  
Press to move the  
cartridge holder to the  
center in order to switch  
BJ cartridges or to  
replace ink tanks and to  
return the cartridge  
holder to the home  
position when you are  
finished.  
Cleaning the Print Head  
ERROR Light  
Lights or flashes orange when an error  
occurs.  
ERROR light is orange  
POWER Light  
Tells you whether or not the printer is on.  
On  
Lights green when the printer is standing  
by and ready for normal operation.  
Printer power is turned off.  
Off  
Flashing Printer is warming up after power on, or  
is receiving a print job from the printer.  
Note  
• If you will not be using the printer for a long period of time, turn off the  
printer; then remove the AC adapter power cord from the  
power outlet.  
• Always press the POWER button to turn the printer off before you  
remove the AC adapter power cord from the power outlet. If the power  
cord is unplugged before the printer is turned off with the POWER  
button, the BJ cartridge will not return to the home position and may dry  
out which could cause the BJ cartridge to become unusable.  
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26  
Printer Parts and Their Functions  
POWER and ERROR Lights  
The POWER and ERROR lights tell you the current status of the printer.  
Light  
Status  
Off  
What It Means  
POWER  
Printer is off.  
On  
Printer is standing by and ready for normal operation.  
Flashing  
Indicates one of the following:  
Printer is warming up.  
Printer is performing print head cleaning.  
BJ cartridge is being changed or ink tank is being replaced.  
Printer is receiving a print job from the computer.  
ERROR  
ERROR  
Flashing  
Indicates one of the following:  
If the printer beeps twice, ink supply is low in an ink tank.  
If the printer beeps three times, the low-ink alert feature is on  
and an ink tank is empty.  
Battery power is low. If the printer beeps four times, the optional  
If the printer beeps ve times, the waste ink tank is full.  
Indicates one of the following:  
ERROR  
On  
If the printer beeps once, paper feed error.  
If the printer beeps twice, paper jam.  
If the printer beeps three times, BJ cartridge is not installed.  
If the printer beeps four times, wrong BJ cartridge is installed.  
Unrecoverable error has occurred. Call the Canon Customer  
Care Center.  
ERROR  
POWER,  
ERROR  
Both ashing  
Getting Help From Canon  
For details about what to do when these errors occur, see the Troubleshooting section of  
this manual.  
Troubleshooting  
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27  
Turning the Printer On  
1
2
3
Make sure that the AC adapter is securely connected to the printer.  
Open the top cover.  
Press and release the POWER button to turn the printer on.  
POWER  
RESUME  
CARTRIDGE  
ERROR  
If a BJ cartridge is not installed, the POWER light continues to ash and the  
printer will beep three times.  
If a BJ cartridge is installed, the POWER light will ash while the printer  
warms up. When the light stops ashing, the printer is ready for normal  
operation.  
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28  
 
Setting Up and Using a Wireless Connection  
If you have a computer with an infrared port for wireless data transmission, you can set  
up a cordless connection with the printer using the IrDA method to effect infrared data  
transmission.  
Before you can set up an infrared connection with the printer, you must perform several  
settings on the computer. Make sure that you read the section below before you set up the  
connection.  
What You Need for Infrared Data Transmission  
In order to use infrared data transmission, you need the Windows 98 plug and play  
Microsoft infrared driver Version 3.0. The following items are required in order to set up  
wireless data transmission between the printer and computer via the infrared ports on the  
printer and your computer.  
Computer  
CPU  
IBM PC/AT or a compatible computer  
®
®
Intel Pentium or faster  
IrDA 1.1 or later  
IrDA  
Baud rate  
(transmission speed)  
Max. 4 Mbps  
Infrared transmission  
device  
Built-in infrared port on the computer, or an infrared  
transmission adapter connected to the parallel or  
serial port.  
Operating system  
Windows 98  
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29  
 
Setting Up and Using a Wireless Connection  
If you are using Windows 95, you need IrDA 1.0 with a maximum baud rate  
of 115.2 kbps, and the Microsoft infrared port driver Version 2.0.  
For details about installing the infrared port, refer to your computer  
documentation.  
Note  
Conrming That the Infrared Transmission Driver Has Been Installed  
1
Click Start, select Settings, and click Control Panel to open the Control  
Panel Window.  
2
Look at the Control Panel window and conrm that the Infrared Monitor  
icon is displayed.  
If the Infrared Monitor icon is displayed, the required infrared transmission  
driver is already installed.  
If the Infrared Monitor icon is not displayed, refer to your Windows  
documentation for instructions on installing the infrared driver.  
Using Infrared Data Transmission  
To set up infrared data transmission, refer to your computer  
documentation.  
Note  
1
2
Make sure the universal AC adapter is connected securely.  
Open the top cover.  
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30  
Setting Up and Using a Wireless Connection  
3
Set the computer for infrared transmission.  
If you are using Windows 98 or Windows 95, open the Control Panel and  
double-click the Infrared Monitor, click the Options tab, then click the  
Enable infrared communicationcheck box (make sure a check mark is  
present).  
Open the printer driver directly and select the infrared port for the printer.  
Click Start, select Settings, and click Printers. Right-click the Canon  
BJC-85 printer icon and select Properties from the pop-up menu. Select  
the Details button, click the down-arrow for the Print to the following port”  
option, then select the infrared port. For example:  
COM4 (Infrared Serial (COM) Port)  
Some computers may allocate COM and LPT ports for infrared ports  
differently. For details refer to your computer documentation.  
4
Arrange the computer with the printer so the infrared ports are facing each  
other and not more than three feet (0.8 meter) apart.  
The distance between the computer and the printer may be different for  
some units; for details refer to your computer documentation.  
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31  
Setting Up and Using a Wireless Connection  
Make sure nothing is between the infrared ports that could block the data  
transmission.  
Note  
Make sure nothing interferes with the print data transmission while a  
print job is executing. If the print job halts, turn the printer off and cancel  
the print job on the computer. Open the Infrared Monitor on the Control  
Panel to conrm whether the IrDA connection has been broken.  
Max. 75°  
Printer infrared interface  
port face plate  
Within 3 feet/0.8 meter  
Effective range  
(with no obstructions)  
(up, down, left, right 15°)  
Computer with infrared port  
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32  
Printing  
Paper and Other Print Media  
Loading Paper in the Printer  
Changing BJ Cartridges  
Printing  
33  
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Paper and Other Print Media  
Always handle paper and special print media by the edges, and avoid touching  
the print surfaces of the sheets. If the print surface is soiled or scratched, the  
print quality will deteriorate.  
Always store unused paper and special print media in its original package. Do  
not bend the media. Store the package at, in a cool location that is not exposed  
to high temperatures, high humidity, or direct sunlight.  
Do not use media that is excessively curled, creased, or in any other way  
defective. If the media is curled, you may be able to remove the curl by bending  
the media in the opposite direction before loading it in the printer.  
0.2 in.  
To straighten curled media,  
bend it through an arc of  
0.2 inches (5 mm) in the  
direction opposite the curl  
until it is straight.  
Hold the edges of the  
stack diagonally and  
bend gently.  
Make sure that  
envelopes are not  
curled more than  
0.2 in. (5 mm).  
After printing, do not allow any moisture to contact the printed surface.  
Note  
Printing  
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Paper and Other Print Media  
Media You Can Use With This Printer  
You can use any of the media listed in the table below.  
Before you execute a print job, open the printer driver and select settings for Paper Size,  
Media Type, and Paper Feed that match the media loaded in the printer.  
Printing With Windows  
Printing With Macintosh  
Printer Driver Settings  
Media  
Load Limit  
Print Side  
Page Size  
Media Type  
Plain Paper  
30 sheets  
Indicated on  
package  
Letter, Legal, Plain Paper  
A4, B5, A5  
Brilliant White Paper  
High Resolution  
Paper  
30 sheets  
10 sheets  
Either side  
Whiter side  
Letter, Legal Plain Paper  
Letter, A4  
High Resolution  
Paper  
Glossy Photo Paper  
10 sheets  
Glossy side  
Letter, A4  
Glossy Photo  
Paper  
High Gloss Film  
Glossy Photo Cards  
1 sheet  
1 sheet  
Film side  
Glossy side  
Letter, A4  
Letter, A4  
High Gloss Film  
Glossy Photo  
Cards  
Transparencies  
Back Print Film  
T-Shirt Transfer  
Greeting Cards  
10 sheets  
1 sheet*  
1 sheet*  
1 sheet  
Either side  
Matte side  
Unlined side  
Letter, A4  
Letter, A4  
Letter, A4  
Transparency  
Back Print Film  
T-Shirt Transfer  
Other Paper  
See package Letter, A4  
Envelopes  
US Com. No. 10  
European DL  
#10 Env.  
DL Env.  
Envelope  
Envelope  
5 envelopes  
5 envelopes  
Smooth side  
Smooth side  
*Stack one sheet of plain paper behind the media before loading in the sheet feeder.  
Printing  
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Paper and Other Print Media  
Printing Area  
Print within the area marked by the darkest shading in the illustration below.  
Printing in this area is possible but not  
recommended. Printing may degrade in this  
area due to variations in the precision of  
paper feed, and printing may run over the  
bottom edge of the sheet.  
0.12 in./  
3.0 mm(*1)  
0.87 in./  
22 mm  
Recommended print area for optimum  
results.  
*1 Glossy Photo Cards: 1.10 in./28.0 mm  
*2 Glossy Photo Cards: 1.0 in./26.0 mm  
*3 Letter, Legal: 0.25 in./6.4 mm  
Glossy Photo Cards: 0.16 in./4.0 mm  
*4 Letter, Legal: 0.25 in./6.3 mm  
Glossy Photo Cards: 0.20 in./5.0 mm  
0.87 in./  
22 mm  
0.28 in./  
7.0 mm(*2)  
0.13 in./  
0.13 in./  
3.4 mm(*3)  
3.4 mm(*4)  
Printing Area  
Printing  
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Paper and Other Print Media  
Plain Paper  
Use Canon Bubble Jet Paper or any plain copier paper that meets the  
requirements listed below.You cannot use continuous feed paper with this  
printer.  
Plain Paper Specifications  
Paper Size  
Letter  
Legal  
A4  
B5  
A5  
8.5 × 11 in.  
8.5 × 14 in.  
210 × 297 mm  
182 × 257 mm  
148 × 210 mm  
2
Weight  
17 to 28 lb. (64 to 105 g/m )  
You can load up to 30 sheets of plain paper in the sheet feeder. However, you  
can load only one sheet of legal paper at a time.  
Do not allow printed sheets of plain paper ejected from the printer to stack higher  
than 20 sheets. For all other types of paper and special media, do not allow the  
printed sheets to stack; remove each sheet as it is ejected from the printer.  
Printing  
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Paper and Other Print Media  
High Resolution Paper  
Canons High Resolution Paper is recommended for use with this printer.  
Print only on the coated (whiter) side of each sheet.  
Store unused High Resolution Paper in its original package. Store it at, in a cool  
location that is not subject to high temperature or high humidity and protected  
from direct sunlight.  
To prevent fading from long exposure to direct sunlight, cover each printed sheet  
with a sheet of plain paper and store it in a dark location.  
Glossy Photo Paper  
Canons Glossy Photo Paper is recommended for use with this printer. Before  
you use this media, read the instructions provided with the package.  
Print only on the glossy (whiter) surface of each sheet.  
To prevent fading from long exposure to direct sunlight, cover each printed sheet  
with a sheet of plain paper and store it in a dark location.  
Allow about two minutes for ink to dry on Glossy Photo Paper.  
Printing  
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Paper and Other Print Media  
High Gloss Film  
Canons High Gloss Film is recommended for use with this printer. Before you  
use this media, read the instructions provided with the package.  
Do not use High Gloss Film in conditions of high humidity.  
Print only on the lm surface of each sheet.  
Feed High Gloss Film manually, one sheet at a time.  
Do not allow printed sheets to stack. Handle printed sheets carefully until the ink  
has completely dried. Drying requires 10 to 20 minutes.  
To store the printed sheets after they have dried, while avoiding touching the  
printed surface, cover the printed surface of each sheet with one sheet of plain  
paper.  
Glossy Photo Cards  
Canons Glossy Photo Cards are ideal for printing photographic images.  
The cards have borders slightly larger than the print area. Separate the borders  
from the cards at the perforations only after printing has been completed.  
Before you use this media, read the instructions provided with the package.  
Allow about two minutes for ink to dry on Glossy Photo Cards.  
Printing  
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Paper and Other Print Media  
Transparencies  
Canons Transparencies are recommended for use with this printer. Before you  
use this media, read the instructions provided with the package.  
Do not use transparencies intended for use with a photocopier or laser printer.  
Do not attempt to print on transparencies in a location where humidity is high.  
You can print on either side of transparencies.  
Do not stack transparencies after printing. Allow at least 15 minutes for the ink  
on printed transparencies to dry, and do not touch the printed surfaces.  
To prevent printed transparencies from sticking together, cover the printed  
surface of each sheet with one sheet of plain paper. Cover each transparency  
with a sheet of plain paper, even before storing them in a plastic folder.  
Printing  
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Paper and Other Print Media  
Back Print Film  
Canons Back Print Film is recommended for use with this printer. Before you  
use this media, read the instructions provided with the package.  
When you select Back Print Film for the Media Type, the document image is  
reversed or mirroredwhen it is printed so it will display correctly when placed  
on a backlight device.  
Do not attempt to print on back print lm in a location where humidity is high.  
Always print on the non-reecting, rough side of back print lm.  
Before you set a sheet of back print lm in the printer, with the print side facing  
up place one sheet of plain paper behind the lm. Align the edges and set the  
sheets in the printer with the lm on top and its print side facing up.  
Always feed back print lm manually, one sheet at a time.  
Do not stack the sheets after printing. Allow at least 15 minutes for the ink on  
printed sheets to dry, and do not touch the printed surfaces.  
Printing  
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Paper and Other Print Media  
T-Shirt Transfers  
Canons T-Shirt Transfers are recommended for use with this printer. Before you  
use this media, read the instructions provided with the package.  
When you set a transfer in the printer, always load the side with the green lines  
facing down.  
Always feed a transfer manually one sheet at a time.  
For detailed instructions about how to apply a transfer to a T-shirt, refer to the  
instructions that you received with the T-Shirt Transfer package.  
Greeting Cards (1/4 fold)  
Get the most out of your Canon Creative or other card making software with  
Canon Greeting Cards.  
These cards give your unique, personalized cards the look and feel of  
professional cards.  
You can create cards, invitations, announcements, and more.  
You can use Greeting Cards that come in 1/4-fold only.  
In the printer driver, select Other Paper for the Media Type.  
Load these greeting cards with the words Canon Greeting Cardsface down.  
Printing  
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Paper and Other Print Media  
Envelopes  
Use only US Commercial #10 or European DL envelopes with this printer.  
Before loading envelopes in the printer, press down on the center of the stack to  
expel all the air inside the envelopes, crease the edges if they are not perfectly  
square, and bend the envelopes opposite to the direction of the curl if they are  
curled.  
Press down on the stack on the  
Press down the flaps.  
edges, the center, and corners  
to ensure that all the air is  
expelled from the envelopes.  
If the envelopes do not feed smoothly, use a pen  
or other at object to crease the leading edges of  
the envelopes.  
To prevent feed problems, make sure none of  
the aps are overlapping, and do not use  
self-sealing envelopes.  
Do not attempt to feed envelopes that have been heavily embossed or treated  
with any type of special coating or coloring.  
Printing  
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Loading Paper in the Printer  
You can use either of two methods to feed paper to the printer.  
Auto Feed Set a stack of sheets for continuous feed. The number of sheets you  
can load is determined by the type of media you are using.  
MediaYou Can Use With This Printer  
Manual  
Set one sheet at a time manually for printing on thick paper and other  
media that requires manual feed.  
MediaYou Can Use With This Printer  
1
Open the top cover and slide the paper guide completely to the left.  
Auto Sheet Feeder  
Paper Guide  
Printing  
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Loading Paper in the Printer  
2
3
Pick up a stack of paper and fan it. Tap the edges on a at surface to align  
them.  
Set the stack in the printer.  
Align the stack with the right side of the sheet feeder, and insert the stack  
into the printer until it stops.  
Print Side  
Sheet Feeder  
Set the stack with the print  
side facing up.  
Top Cover  
If loading letterhead, make sure the  
letterhead side is up and pointing  
down into the printer.  
Align the edge of the stack with the  
right side of the sheet feeder.  
Printing  
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Loading Paper in the Printer  
4
Slide the paper guide to the edge of the stack.  
Make sure that the paper guide is not too tight against the side of the stack.  
If there is a gap between the paper guide and the stack, or if the paper  
guide is too tight, the paper may feed incorrectly.  
The number of sheets that you can load depends on the paper or special  
print media that you are using. However, in conditions of high humidity if  
you experience problems with paper feed, reduce the number of sheets in  
the auto sheet feeder.  
Note  
5
Set up the print job with the printer driver and start the print job.  
You can change paper size, paper type, and other important settings in the  
printer driver.  
Printing With Windows  
Printing With Macintosh  
Printing  
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Changing BJ Cartridges  
You can use these BJ cartridges with this printer:  
BC-11e Color BJ Cartridge  
BCI-11 Color Ink Tank  
BCI-11 Black Ink Tank  
Printing in color  
BC-10 Black BJ Cartridge  
Printing in monochrome (black ink only)  
Printing photographic images in color  
BCI-10 Black Ink Tank  
BC-12e Photo BJ Cartridge  
BCI-12 Color Ink Tank  
BCI-12 Black Ink Tank  
You can use the BC-11e Color BJ Cartridge to print black only. However,  
for large monochrome print jobs, like a document that contains mainly  
text, always use the BC-10 Black BJ Cartridge.  
Note  
To avoid damaging the printer, do not touch the orange lm cable under  
the cartridge cover.  
Printing  
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Changing BJ Cartridges  
1
2
3
Make sure that the printer is turned on and open the cartridge cover.  
Press the CARTRIDGE button to move the cartridge holder to the center.  
Remove the BJ cartridge.  
Lift up on the green tab to remove the BJ cartridge from the cartridge  
holder.  
Green Tab  
Cartridge Cover  
Printing  
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Changing BJ Cartridges  
4
Immediately store the BJ cartridge you just removed in an Ink Cartridge  
Storage Box.  
When you are not using a BJ cartridge, always store it in an Ink  
Cartridge Storage Box. Do not attempt to re-attach the orange protective  
tape or protective cap to a BJ cartridge.  
Note  
Close the storage box lid tightly to prevent the BJ cartridge print head  
from drying out and causing the BJ cartridge to become unusable.  
Align these marks (  
)
Storage box lid  
Printing  
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Changing BJ Cartridges  
5
Prepare the new cartridge for installing in the printer.  
If you are installing a previously used BJ cartridge, remove it from its  
storage box.  
If you are installing a new BJ cartridge, pull off the top of the package and  
remove the BJ cartridge. Invert the BJ cartridge with the label side down;  
then remove the orange protective cap and the orange protective tape.  
Remove the orange  
protective tape.  
Print Head  
Do not touch this area.  
Remove the orange  
protective cap.  
Printing  
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Changing BJ Cartridges  
To avoid damage to the printer, make sure you always remove the  
orange protective cap and orange protective tape from a new BJ  
cartridge before you install it in the printer.  
Caution  
To avoid minor cuts, do not touch electrical contacts on the BJ cartridge.  
To prevent dropping the BJ cartridge and spilling ink on your clothing or  
around the work area, always turn the BJ cartridge upside down before  
you remove the orange protective cap and tape.  
Always handle the BJ cartridge carefully. Ink stains cannot be removed  
from clothing.  
To prevent staining your hands or damaging the print head, do not touch  
the print head. After removing the orange protective cap and tape,  
discard them immediately and do not attempt to re-attach them to a  
BJ cartridge.  
Printing  
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Changing BJ Cartridges  
6
With the label side up, set the BJ cartridge into the cartridge holder at a  
slight angle.  
Align the marks ( ) on the BJ cartridge with the marks on the holder. This  
illustration shows the BC-10 Black BJ Cartridge being installed in the  
printer.The BC-11e Color BJ Cartridge has similar marks that must also be  
aligned for installation.  
Align These Marks  
Printing  
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Changing BJ Cartridges  
7
Press down on the raised left side of the BJ cartridge until it locks in place.  
Press Here  
8
9
Close the cartridge cover.  
Press the CARTRIDGE button.  
The printer moves the cartridge holder to the home position and  
automatically starts cleaning the print head. The POWER light ashes  
during the print head cleaning. Print head cleaning is complete and the  
printer is ready for operation when the POWER light remains on.  
After installing the BJ cartridge in the holder, it takes about two seconds for  
the printer to recognize the BJ cartridge. So there may be a slight delay  
after pressing the CARTRIDGE button.  
Note  
Printing  
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Cleaning the Print Head  
Using the Low-Ink Alert  
Replacing Ink Tanks  
Replacing a BJ Cartridge  
Cleaning the Printer  
Performing the Test Print  
Transporting the Printer  
Maintaining the Printer  
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Printing a Nozzle Check Pattern  
If you see colors missing or broken in your printed output, print a Nozzle Check Pattern to  
determine the condition of the print head.  
If the BC-11e Color BJ Cartridge or BC-12e Photo BJ Cartridge is installed in the printer,  
four colors (black, cyan, magenta, yellow) will be printed in the Nozzle Check Pattern. If the  
BC-10 Black BJ Cartridge is installed, only a black pattern will be printed.  
If the horizontal lines in the Nozzle Check Pattern are broken or irregular, the print heads  
may be clogged and require cleaning.  
To print a Nozzle Check Pattern, follow these steps:  
1
2
3
Press and hold down the POWER button until you hear the printer beep  
four times then release it.  
The Nozzle Check Pattern begins to print.The printer prints one page and  
then stops.  
You can also use the printer driver to print a Nozzle Check Pattern.  
Printing With Windows  
Printing With Macintosh  
Maintaining the Printer  
55  
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Printing a Nozzle Check Pattern  
Normal Nozzle Check Pattern  
Here is a sample of a normal Nozzle Check Pattern printed with the BC-10 Black  
BJ Cartridge.  
Black  
Here is a sample of a normal Nozzle Check Pattern printed with a BC-11e Color  
BJ Cartridge or a BC-12e Photo BJ Cartridge.  
Yellow  
Magenta  
Cyan  
Black  
Maintaining the Printer  
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Cleaning the Print Head  
There are two methods for cleaning the print head.  
Print Head Cleaning  
Use this method to clean the print heads.  
Print Head Deep Cleaning  
Use this more thorough method only after ve consecutive print head cleanings fail to  
produce a satisfactory Nozzle Check Pattern.  
1
2
Make sure that the printer is turned on.  
Press and hold down the RESUME button until you hear the required  
number of beeps and then release it.  
Print head cleaning  
2 beeps (about 2 seconds)  
Print head deep cleaning 3 beeps (about 3 seconds)  
POWER  
RESUME  
CARTRIDGE  
ERROR  
Maintaining the Printer  
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Cleaning the Print Head  
Print head cleaning begins.  
The POWER light ashes during print head cleaning. When print head  
cleaning is nished, the POWER light remains on, indicating that the  
printer is ready for operation.  
After print head cleaning is complete, print another Nozzle Check Pattern.  
If the Nozzle Check Pattern is not satisfactory, repeat print head cleaning  
several times and print another Nozzle Check Pattern. If the results are  
still not satisfactory, perform print head deep cleaning once or twice. Print  
time than print head cleaning.  
If necessary, replace the ink tank(s).  
Replacing Ink Tanks  
Print head deep cleaning consumes a large amount of ink. Perform deep  
cleaning only after ve consecutive print head cleanings fail to correct  
the problem. If you are sure the ink tanks are full, and deep cleaning  
does not solve the problem, the print head may be worn out or damaged.  
Replace the BJ cartridge.  
Note  
Replacing a BJ Cartridge  
You can also perform print head cleaning and print head deep cleaning  
with the printer driver.  
Printing With Windows  
Printing With Macintosh  
Maintaining the Printer  
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Using the Low-Ink Alert  
This printer employs a low-ink alert that warns you when ink in an ink tank runs low. Before  
the printer is shipped from the factory, the low-ink alert is turned off.  
To turn on the low-ink alert manually, follow these steps:  
1
2
Press the POWER button to turn off the printer.  
Press and hold down the POWER button until the printer beeps 8 times  
then release the POWER button.  
When the low-ink alert is turned on, and the ink supply in an ink tank runs low, the ERROR  
light starts ashing orange. To determine which ink tank is about to run out of ink, open the  
cartridge cover and press the CARTRIDGE button to move the cartridge holder to the  
center. The type and number of ashes tell you which ink tank is about to run out of ink.  
Flashing  
Meaning  
Steady ash  
Black ink tank requires replacement  
2 alternating ashes  
3 alternating ashes  
Color ink tank requires reqplacement  
Color and black ink tanks require replacement  
You can also turn on this feature with a simple procedure in the printer driver.  
Printing With Windows  
Printing With Macintosh  
Maintaining the Printer  
59  
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Using the Low-Ink Alert  
Resetting the Low-Ink Alert After Replacing an Ink Tank  
You can reset the low-ink alert manually with the printers operation panel. After replacing  
the ink tank, press and hold down the RESUME button for the required number of beeps,  
Replaced ink tank  
Press & Hold  
Until you hear  
Black  
Color  
Black and Color  
Cancel selection  
RESUME  
RESUME  
RESUME  
RESUME  
1 beep  
2 beeps  
3 beeps  
4 beeps  
Also, after a low-ink alert occurs, you can replace the ink tank from the Maintenance tab of  
the printer driver and reset the low-ink alert.  
Printing With Windows  
Printing With Macintosh  
Maintaining the Printer  
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Replacing Ink Tanks  
When an ink tank runs out of ink, only the ink tank requires replacement.  
To ensure the best performance of the ink tanks, be sure to install them  
within one year of the purchase date and use them within six months  
after they are installed in the BJ cartridge.  
Note  
After replacing an ink tank, always press the CARTRIDGE button to  
move the cartridge holder to its home position.  
1
2
Make sure that the printer is turned on and open the cartridge cover.  
Press the CARTRIDGE button to move the cartridge holder to the center.  
POWER  
RESUME  
CARTRIDGE  
ERROR  
Cartridge Holder  
Cartridge Cover  
Maintaining the Printer  
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Replacing Ink Tanks  
3
If you have the BC-11e Color BJ Cartridge installed:  
Press in and lift the white tab to remove the BCI-11 Color Ink Tank.  
Press in and lift the gray tab to remove the BCI-11 Black Ink Tank.  
If you have the BC-10 Black BJ Cartridge installed:  
Press in and lift the gray tab to remove the BCI-10 Black Ink Tank.  
If you have the BC-12e Photo BJ Cartridge installed:  
Press in and lift the white tab to remove the BCI-12 Color Ink Tank.  
Press in and lift the gray tab to remove the BCI-12 Black Ink Tank.  
or  
Do not touch the green tab.  
You do not remove the BJ cartridge when you replace an ink tank.  
Leave the BJ cartridge installed in the printer.  
Note  
Please dispose of empty ink tanks in accordance with any local laws  
regarding the disposal of consumables.  
Maintaining the Printer  
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Replacing Ink Tanks  
4
Select a new ink tank; be sure to use the same type that you removed  
from the printer. Remove the new ink tank from its package and remove  
the orange protective cap.  
BCI-11 Black or BCI-12 Black  
To avoid interfering  
with the flow of ink and  
to ensure optimum  
performance of the BJ  
cartridge, do not touch  
Orange  
protective cap  
the open ink port on  
an ink tank.  
BCI-11 Color or BCI-12 Color  
Orange  
protective cap  
BCI-10 Black  
Orange  
protective cap  
Maintaining the Printer  
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Replacing Ink Tanks  
5
Install the ink tank.  
With the label up, set the ink tank in the BJ cartridge at a slight angle, then  
gently press down on the left, raised end of the ink tank until it locks in  
place.  
If you have a BC-11e Color BJ Cartridge installed:  
Align the marks on the ink tank with the marks ( ) on the BJ cartridge.  
Press down on the left side until you hear the ink tank lock in place.  
B
I-11  
B
la  
c
k
Color  
Press Here  
Align Marks  
Maintaining the Printer  
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Replacing Ink Tanks  
If you have a BC-10 Black BJ Cartridge installed:  
Align the marks on the ink tank with the marks ( ) on the BJ cartridge.  
Press down on the left side until you hear the ink tank lock in place.  
Align Marks  
Press Here  
6
The printer moves the cartridge holder to the home position and  
automatically starts cleaning the print heads. The POWER light ashes  
during the print head cleaning. Print head cleaning is complete and the  
printer is ready for operation when the POWER light remains on.  
You can also perform ink tank replacement from the Maintenance tab of  
the printer driver.  
Note  
Printing With Windows  
Printing With Macintosh  
Maintaining the Printer  
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Replacing a BJ Cartridge  
Replace the BJ cartridge if print head deep cleaning fails to restore print quality. In this  
case, the print head may be damaged or worn out and requires replacement.  
1
2
Make sure that the printer is turned on, then open the cartridge cover.  
Press the CARTRIDGE button to move the cartridge to the center.  
POWER  
RESUME  
CARTRIDGE  
ERROR  
Maintaining the Printer  
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Replacing a BJ Cartridge  
3
Remove the BJ cartridge.  
Lift the green tab to remove the BJ cartridge from the holder.  
Green Tab  
Dispose of the old BJ cartridge immediately.  
Dispose of the old BJ cartridge in accordance with any local laws  
regarding the disposal of consumables.  
Note  
Maintaining the Printer  
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Replacing a BJ Cartridge  
4
5
Remove the new BJ cartridge from its package.  
Remove the orange protective cap and the orange protective tape.  
Remove the orange  
protective tape.  
Orange  
Print Head  
Protective Cap  
Do not touch the  
print head area.  
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Replacing a BJ Cartridge  
6
With the label side up, set the BJ cartridge into the cartridge holder at a  
slight angle.  
Align the marks ( ) on the BJ cartridge with the marks on the holder.  
This illustration shows the BC-10 Black BJ Cartridge being installed in  
the printer. The BC-11e Color BJ Cartridge has similar marks, which  
must also be aligned for installation.  
Align Marks  
7
Press down on the raised left side of the BJ cartridge until it locks in place.  
Press down until you hear the BJ cartridge lock in place.  
Press Here  
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Replacing a BJ Cartridge  
8
9
Close the cartridge cover.  
Press the CARTRIDGE button.  
The printer moves the cartridge holder to the home position and  
during the print head cleaning. Print head cleaning is complete and the  
printer is ready for operation when the POWER light remains on.  
After installing the BJ cartridge in the holder, it takes about 2 seconds  
for the printer to recognize the BJ cartridge, so there may be a slight  
delay after pressing the CARTRIDGE button.  
Note  
You can also use the printer driver to change a BJ cartridge.  
Printing With Windows  
Printing With Macintosh  
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Cleaning the Printer  
Follow the instructions in this section to clean the printer and keep it in good working order  
to prevent paper jams, poor paper feeding, and other problems.  
Please follow these precautions and guidelines:  
Clean the surfaces of the printer only with a clean, damp cloth. To avoid a re  
hazard, do not use alcohol, benzene, thinner, or any other type of ammable  
liquid that could come in contact with the hot electrical contacts inside the printer.  
Before you clean the printer, turn the printer off and unplug the power cord from  
the power outlet. To avoid accidentally turning the printer on during cleaning and  
causing an injury from moving parts inside the printer, always unplug the power  
cord before cleaning the printer.  
To prevent injury from the moving parts inside the printer, do not insert your  
ngers or hand into the printer while it is operating.  
The electrical contacts on the BJ cartridge become extremely hot during normal  
operation. To prevent minor burns, do not touch the electrical contacts on the  
print head.  
Keep paper clips, staples, pins, and all other types of fasteners away from the  
printer; these may accidentally fall into the printer.  
To avoid accidental spills into the printer, causing a dangerous short circuit, keep  
all liquids away from the printer. Do not use the printer near stored ammable  
liquids.  
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Cleaning the Printer  
Do not use a paper towel or tissue that can shred and damage moving parts or  
jam the print head nozzles. Use only a clean, damp cloth to clean the printer.  
To avoid damaging or discoloring the top cover, do not use any kind of organic  
chemical or liquid cleaner to clean the surface of the printer.  
Clean carefully around the print head and lm cable to avoid touching these  
parts directly and possibly damaging them.  
To avoid damage to the printer, do not use water or any other type of liquid to  
clean inside the printer.  
Cleaning the Underside of the Cartridge Cover  
Open the cartridge cover. Use a clean, slightly damp cloth to wipe away paper dust from the  
underside of the cartridge cover (marked by shading in the illustration).  
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Cleaning the Printer  
Cleaning Inside the Printer  
After a paper jam, you may nd ink sprayed on the left or right side of the platen. If you  
continue to print without cleaning the platen, the back sides of the next sheets to be printed  
could be stained with ink. Without touching the lm cable, carefully wipe clean the portions  
of the platen marked by shading in the illustration.  
Cleaning the Printer Surfaces  
Use a clean, slightly damp cloth to wipe dust and dirt from the surfaces of the printer.  
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Performing the Test Print  
1
2
3
Set a sheet of plain paper in the printer.  
Press the POWER button to turn the printer off.  
Press and hold the POWER button until you hear one beep, then release  
it. The Demonstration beings to print.  
You can also print the Demonstration from the Maintenance tab in the  
printer driver.  
Note  
Printing With Windows  
Printing With Macintosh  
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Transporting the Printer  
Follow this procedure to pack the printer carefully for transporting to a service center or for  
long term storage. Use the packing material that you saved when you unpacked the printer.  
Packing the Printer  
1
2
3
Press the POWER button to turn the printer off.  
If there is any paper in the sheet feeder, remove it.  
Unplug the AC adapter power cord and interface cable from the printer.  
If you have installed the battery from the optional Portable Kit NK-300,  
remove the battery.  
4
Close the top cover.  
You can leave the BJ cartridge installed in the printer.  
Note  
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Transporting the Printer  
5
Pack the printer and accessories in the original packing material.  
Caution  
When you carry or handle the printer, always use two  
hands to hold it to prevent accidentally dropping and  
damaging it.  
If you are transporting the printer by automobile, do not  
allow the printer to remain inside the vehicle if the  
temperature is extremely hot or cold.  
Protect the printer from sudden shocks and strong vibrations during  
transport.  
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Transporting the Printer  
Shipping the Printer  
Before shipping the printer by special delivery or post:  
Tape the lid of the box securely with strong tape.  
On the box write clearly FRAGILE or HANDLE WITH CARE.  
Travelling Abroad With the Printer  
Here are some points to remember while travelling:  
You can use the universal AC adapter abroad to power the printer in countries  
where AC 100~240V is used. However, you may need to purchase a power cord  
for the countries where you intend to travel.  
X-ray or any other type of baggage inspection device will have no effect on this  
printer.  
Universal AC Adapter AD-360U  
The AC adapter is intended for use with this printer only; do not attempt to use the AC  
adapter with other appliances or equipment or as a power/voltage converter in another  
country. The power supply cord provided with purchase is for use in the United States or  
Canada only. For other countries, you may need a power cord rated for use with the local  
power supply.  
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Selecting the Print Mode  
Changing the Page Size  
Windows Printer Driver Features  
Using the BJ Background Monitor  
Using the BJ Backgrounder  
Using the BJ Printer Status Monitor  
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Getting Ready to Print  
After you have created a document with your software application and you are ready to  
print, you’ll want to confirm the printer driver settings before printing.  
The method of opening the printer driver may differ slightly, depending on  
the software application. For details about starting a print job, refer to the  
documentation for your software application.  
Note  
1
First, open the printer Properties dialog box.  
Normally, to open the printer driver from a software application, select  
Print from the File menu then click the Properties button in the Print dialog  
box.  
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Getting Ready to Print  
2
Click the print mode icon best suited for the print job.  
By clicking a print mode icon you automatically enable the recommended  
optimum settings for the type of document. After clicking on a print mode  
icon, select the BJ Cartridge and Media Type that you are using.  
Select a print mode icon.  
Selecting the Print Mode  
The BJ Cartridge and Media Type  
selections change automatically,  
depending on which print mode  
icon you select.  
Check the Page Size selection.  
Page Size  
Select the page size beforehand in the software application. The rst time  
you open the printer driver, click the Page Layout tab and make sure the  
selected page size is the same size selected in the software application. If  
the selected page size on the Page Layout tab is different, click the down  
arrow and select the page size from the drop-down list.  
Changing the Page Size  
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Getting Ready to Print  
3
When you are nished with the print settings, click OK to close the printer  
Properties dialog box.  
Click the OK button to  
close the printer  
Properties dialog box.  
4
Conrm that the printer is turned on and that paper is set in the printer.  
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Getting Ready to Print  
5
Start the print job.  
The procedure to start the print job may differ slightly, depending on the  
software application. Generally, you can start the print job by clicking the  
OK button in the Print dialog box after closing from the printer Properties  
dialog box.  
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Getting Ready to Print  
A screen like the one below is displayed during printing.  
BJ Backgrounder  
Displays the progress of the  
current print job. You can also  
use the BJ Backgrounder to  
job.  
Using the BJ  
Backgrounder  
BJ Background Monitor  
Click the button on the taskbar to view  
the jobs queued for printing and the  
status of the current print job.  
Using the BJ  
BJ Printer Status Monitor  
Click the button on the taskbar to open the BJ Printer  
Status Monitor to view the progress of the print job.  
The BJ Printer Status Monitor opens automatically  
and displays a message if the printer is not turned  
on, if no paper is loaded in the printer, or if any other  
problem occurs.  
Background Monitor  
Using the BJ Printer Status Monitor  
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Selecting the Print Mode  
The following default Print Mode settings are available:  
This Print Mode selects standard quality for documents that contain only  
word processed text. Use this setting when you have either the BC-10  
Black or BC-11e Color BJ Cartridge installed and you are using plain  
paper.  
This Print Mode is for faster printing with slight loss in quality to print  
drafts for proofreading and checking; this setting consumes less ink.  
Use this setting when you have either the BC-10 Black or BC-11e Color  
BJ Cartridge installed and you are using plain paper.  
This Print Mode produces standard quality for documents that contain a  
mixture of text, graphics, photographs, and illustrations. Print quality is  
adjusted automatically by recognition of what is on the page (text,  
photograph). Use this setting when you have either the BC-10 Black or  
BC-11e Color BJ Cartridge installed and you are using plain paper.  
This Print Mode is a good choice for color photographs or any type of  
image with gradations of color. It provides high quality printing with  
the BC-11e Color BJ Cartridge.  
This Print Mode is the best choice for photographs or any type of graphic  
image with a wide range of gradations in color tone. It provides the best  
quality printing with a BC-12e Photo BJ Cartridge. High Resolution  
Paper is automatically selected and recommended for printing with this  
selection.  
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Selecting the Print Mode  
Selecting the Print Mode  
1
In the Main tab of the printer Properties dialog box, choose one of the  
Print Mode icons.  
The name and  
icon for the  
current setting  
are displayed  
here.  
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Selecting the Print Mode  
2
Make sure that the BJ Cartridge and Media Type settings are correct for  
the BJ cartridge and paper installed in the printer. If necessary, use the  
pull-down menus to change the settings.  
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Selecting the Print Mode  
Adjusting and Saving Print Mode Settings  
If you change any of the default settings, you see the words User-Modieddisplayed  
below the icon.  
You can print with the modied setting(s) one time (the defaults are restored immediately  
after the print job executes). If you intend to use these settings often, you can save the new  
print mode, and then select it easily the next time.  
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Selecting the Print Mode  
To save a new print mode  
1
After changing the setting(s), right-click the User-modied icon and select  
Save As from the pop-up menu.  
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Selecting the Print Mode  
2
Click the Title box and enter a name for the Print Mode settings.  
3
Click the Save button and click the OK button.  
The new print mode is saved and the settings are enabled as the current  
settings.  
To remove a print mode  
1
In the Choose Print Mode panel, right-click the icon that you want to delete  
and select Delete from the pop-up menu.  
2
When the message asks you to conrm that you want to delete the print  
mode, click the OK button.  
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Changing the Page Size  
You usually select the page size with a setting in your software application.  
The rst time that you execute a print job, follow the procedure below to conrm that the  
page size setting in the software application is the same in the printer driver. If the settings  
are not the same, select the correct page size in the printer driver.  
1
Open the printer driver and select the Page Layout tab.  
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Changing the Page Size  
2
If the Page Size setting is not the same as the setting in the software  
application, click the down-arrow and select the correct page size from the  
drop-down list.  
This example shows Letter selected. After making your selection, click the  
OK button.  
Make sure the paper you load in the printer is the same size you select in  
the printer driver. If the size of paper in the printer and the Page Size  
setting do not match, the printer cannot execute your print job normally.  
Note  
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Windows Printer Driver Features  
The printer Properties dialog box has four tabs with buttons and check boxes you use to set  
up a print job.  
Main Tab  
2
1
4
3
6
5
7
9
8
Choose Print Mode The Print Mode icons hold the default settings for a  
variety of common print jobs.  
1
Selecting the Print Mode  
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Windows Printer Driver Features  
Current Settings  
Displays the currently selected icon.  
2
If you change any setting for a default icon, the  
User-Modiednotation is displayed below the icon  
in the Current Settings box.You can use the current  
settings to execute the next print job, or you can  
register the settings as a new print mode.  
If the currently selected icon has just been deleted,  
the No Infonotation is displayed. In this case, click  
another icon to select it.  
BJ Cartridge  
Select a BJ cartridge from the drop-down list. Select  
Black, Color, or Photo.  
3
Grayscale Print  
Check the box  
grayscale. When Grayscale Print is off, color images  
are printed in color.  
to print a color image in  
4
5
Media Type  
Select a Media Type from the drop-down list.  
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Windows Printer Driver Features  
Illustrated guideline The (A) graphic displays the current selections for  
the Orientation and Paper Feed method.  
6
The Page Size, Orientation, and other settings  
change to reect the settings on the Page Layout  
tab.  
Page Layout Tab  
If you select an envelope setting (#10 Env. or DL  
Env.), Orientation is automatically set for Portrait.  
The Paper Feed method for this printer is always  
Auto Feeder.  
Click the Advanced button to customize the current  
Print Mode.You will see the Print Mode Properties  
dialog box.  
7
Print Mode Properties Dialog Box  
Displays the version number of the printer driver and  
the copyright information.  
8
9
Restores all settings to their default settings.  
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Windows Printer Driver Features  
Page Layout Tab  
1
2
5
3
4
6
7
8
9
10  
11  
Page Size  
Usually the Page Size is set with the software  
application. If the printer driver Page Size setting is  
not the same as the page size selected by the  
software application, you must change it here. Click  
the down-arrow and select the correct page size  
from the drop-down list.  
1
Changing the Page Size  
Orientation  
Click either button to select an Orientation.  
2
Portrait  
For normal printing  
Landscape  
For documents rotated 90 degrees  
for printing  
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Windows Printer Driver Features  
Printing Type  
Click the appropriate button to select how you want  
to lay out the print job.Youll want to select Normal-  
size Printingfor most print jobs.  
3
Printing Type Settings  
4
Printer Paper Size  
Allows you to select the size of the paper loaded in  
the printer after you have selected Scaled, Page  
Layout, Booklet, or Poster Printing. Click the down-  
arrow and select a paper size from the drop-down  
list. If the size selected for the Printer Paper Size is  
not the same as the size selected for Paper Size  
above, then the printed document is enlarged or  
reduced as required to t the size of the paper in the  
printer.  
Preview area  
Allows you to preview how the printed document will  
appear before executing the print job. If you have  
selected a stamp or artistic background for the  
document, you can preview how these will appear.  
5
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Windows Printer Driver Features  
Background Printing Allows printing jobs to execute in the background  
while you perform tasks with other software  
6
applications. Background Printing is normally  
enabled to allow you to use all of the features on the  
Page Layout tab. Click the Background Printing box  
to turn this feature on and off.  
Tip: The following features are not available  
when Background Printing is off: Copies,  
Reverse order, Collate, Duplex Printing,  
Long side stapling, Short side stapling, Page  
Layout Printing, Booklet Printing, Poster Printing,  
Printer Paper Size.  
7
Copies  
Enter the number of copies (1 to 999) that you want  
to print.  
Reverse Order  
Collate  
Prints sequentially from the last page to the rst so  
the copies are stacked in order as they are printed.  
8
Ensures that each copy of the document is printed  
one at a time and in the correct page order, 5, 4, 3,  
2, 1 if you selected Reverse Order, or 1, 2, 3, 4, 5 if  
you did not select Reverse Order. When this feature  
is off, the specied number of copies for each page  
(1, 1, 1, 2, 2, 2) is printed.  
9
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Windows Printer Driver Features  
Duplex Printing  
Selects whether each sheet is printed on both sides  
(front and back). Click the check box to turn this  
feature on and off.  
10  
After you click the check box, you can select the  
binding method, which leaves extra space on the  
margin for stapling. Click the appropriate button for  
the side where you want to bind the document.  
Long side stapling  
Short side stapling  
Tip: When you set up a print job for Duplex  
Printing, check the Media Type settings on the  
Main tab and make sure Plain Paper is selected.  
Using Duplex Printing  
Click this button to open the Printer Control dialog  
box.  
11  
12  
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Windows Printer Driver Features  
Printer setup  
during spooling  
Click this box to conduct printer setup while the print  
job is spooling. The printer will be ready to print as  
soon as data is sent to the printer after spooling is  
complete. Otherwise, the print job spools; after  
spooling is complete and the print data is sent to the  
printer, printer setup begins.  
12  
Using Duplex Printing  
You can print a document with printing on both sides of each sheet and  
specify the size of the margin for binding the left side or top of the printed  
document.  
Long side  
Stapling  
Short side  
Stapling  
Back  
Back  
You can execute duplex printing only with plain paper or Canon Bubble  
Jet paper. If the document contains dense color images, which require a  
large amount of ink to print, you may not be able to use Duplex Printing  
because the ink will show on the other side of the page.  
Note  
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Windows Printer Driver Features  
1
2
On the Page Layout tab, click the Duplex Printing box.  
For the binding method, click the button for Long side staplingor Short  
side stapling.”  
When you execute Duplex Printing, you must print one side, and then set  
the ejected page back in the sheet feeder to print on the other side. When  
the print job starts, the rst side prints. Follow the instructions on screen to  
load the printed sheet and click the OK button to print on the other side.  
Note  
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Windows Printer Driver Features  
Printing Type Settings  
You make the Printing Type settings on the Page Layout tab.  
Normal-size Printing  
1
Normal-size Printing Prints the document at normal size without  
enlargement or reduction. After using Scaled, Page  
Layout, Booklet, or Poster Printing, click this  
1
button to restore normal size printing.  
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Windows Printer Driver Features  
Scaled Printing  
Scaled Printing allows you to automatically enlarge or reduce the size of the printed page  
by loading larger or smaller paper in the printer and changing the Printer Paper Size setting.  
1
2
Scaled Printing  
Scaling  
Click the button to enable scaled printing. After  
you click this button, the Scaling spinbox appears on  
the right.  
1
Enter a number directly into the entry box or use the  
arrows on the spinbox to set the percentage of  
enlargement or reduction.You can enter a number  
within the range 10 to 400%.  
2
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Windows Printer Driver Features  
Page Layout Printing  
Use Page Layout Printing to print two or four pages at reduced size on one sheet of paper.  
This printing method not only saves paper, it is also useful for printing double-page pictures  
or charts, and printing pages for binding.  
2
1
3
4
5
Page Layout Printing Allows you to print 2 or 4 document pages on the  
same sheet. Click the button to enable Page  
1
Layout Printing. After you click the button, the  
Specify button appears on the right.  
Click this button to open the Page Layout Printing  
dialog box.  
2
Pages  
Select the number of pages that you want to print on  
one sheet.  
3
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Windows Printer Driver Features  
Page Order  
Select the order in which you want the pages to print  
on the sheet.  
4
5
Frame Border  
Click the check box to print a frame border around  
each document page.  
Booklet Printing  
Booklet Printing is a special feature of Two-sided Printing. The pages are printed four to a  
sheet (two pages each on front and back) and ordered in such a way that the pages will be  
numbered consecutively after they are folded together and bound.  
2
1
3
4
5
6
Booklet Printing  
Click the button to enable Booklet Printing. After you  
you click the button, the Specify button appears on  
the right.  
1
Click this button to open the Booklet Printing dialog  
box.  
2
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Windows Printer Driver Features  
Insert blank page  
Determines how pages are arranged.  
3
None  
All pages printed in order with no  
blank pages inserted  
Right page  
Left page  
Right pages printed as blank pages  
Left pages printed as blank pages  
3
4
Tip: For  
and  
the settings may change  
depending on the Page Size and Orientation  
settings.  
Staple left side  
Select the side where the printed document is to be  
stapled. Click this button to print the pages for  
stapling on the left side.  
4
Stapling margin  
Frame Border  
Enter a number to set the width of the stapling  
margin, measured from the center of the page.  
5
6
Click the check box to print a frame border around  
each document page.  
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Windows Printer Driver Features  
Poster Printing  
Poster Printing allows you to print an original enlarged to print on 4, 9, or 16 sheets. You  
can then cut along the marks that print on the page margins and paste or tape the sheets  
together to form one large poster.  
2
6
1
3
4
5
Poster Printing  
Enlarges the original image then divides and prints it  
onto the number of sheets that you specify. The  
printed sheets can be assembled to form one large  
poster.  
1
Click this button to open the Poster Printing dialog  
box.  
2
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Windows Printer Driver Features  
Image divisions  
Click the button to select the number of pages for  
the image to be printed on.  
3
2 x 2 Total of 4 pages print  
3 x 3 Total of 9 pages print  
4 x 4 Total of 16 pages print  
Tip:The greater the number of pages, the larger  
the poster.  
Print Cut/Paste”  
in margins  
Click the check box to print Cutor Pastein the  
margins to be used as guidelines when assembling  
the poster.  
4
Print Cut/Paste”  
lines in margins  
Click the check box to print dotted lines in the  
margins to be used as guidelines when assembling  
the poster.  
5
Preview area  
6
This page not printed  
In the preview area, click any page to de-select it  
for printing. Pages with artistic backgrounds are  
not printed.  
Right-click the preview area to open the pop-up  
menu and select Print all pagesto print all pages.  
Right-click the preview area to open the pop-up  
menu and select Delete all pagesto delete all the  
pages.  
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Windows Printer Driver Features  
Stamp/Background Tab  
A selection of default stamps (IMPORTANT, CONFIDENTIAL, etc.) are available for  
immediate use, or you can create your own stamps in bold color with borders.  
You can also print a colorful bitmap le behind text as a background to create an artistic  
effect. By adjusting the density of the background printing, you can experiment with a  
variety of effects.  
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2
3
8
4
5
6
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Stamp  
Select one of the default stamps from the drop-down  
list.  
1
Place stamp over text Click this check box to print the selected stamp over  
the underlying text on the document page.  
2
Stamp rst page only Click this check box to print the stamp only on the  
rst page of the document.  
3
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Click this button to adjust the settings of the selected  
stamp or to create a new stamp.  
4
Using the Stamp Settings Properties  
Dialog Box  
5
Background  
Select a background pattern from the drop-down list.  
Background rst  
page only  
Click this check box to print the background only  
on the rst page of the document. Otherwise, the  
background prints on every page of the document.  
6
Click this button to adjust the settings for the  
7
selected background or to create a new background.  
Using the Background Settings  
Properties Dialog Box  
Preview area  
The stamp and background that you select are  
displayed in the preview area so you can see how  
the page will appear after printing.  
8
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Windows Printer Driver Features  
Using the Stamp Settings Properties Dialog Box  
Click the Dene Stamp button on the Stamp/Background tab to open the Stamp Settings  
Properties dialog box. Use the Text, Color, Placement, and Save Setting tabs to create and  
position a stamp for printing.  
The screen below shows the SECRETstamp selected. If None is  
selected under Stamp on the Stamp/Background tab, nothing is displayed  
in the preview area after you click the Dene Stamp button until you enter  
some text for the new stamp in the Stamp Text box.  
Note  
3
4
1
2
Text tab  
Dene the text and font of the  
1
stamp.  
Color tab  
Specify the color of the stamp.  
2
Placement tab  
Specify the position of the  
stamp.  
3
Save settings  
Specify the name of the new  
stamp.  
4
Use the online help to nd out about each setting.  
Note  
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Windows Printer Driver Features  
Using the Background Settings Properties Dialog Box  
Click the Select Background button to open the Background Settings Properties dialog box.  
Use this dialog box to select backgrounds for display. Two artistic backgrounds, Sample 1  
and Sample 2, are provided.  
1
2
Background tab  
Save settings  
Specify the le to use as the background, the layout  
of the le, and the intensity.  
1
2
Specify the name of the new background.  
Use the online help to nd out about each setting.  
Note  
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Windows Printer Driver Features  
Maintenance Tab  
Use the Maintenance tab to perform routine tasks like cleaning the print heads and  
changing ink tanks. To start a procedure, click an icon and, when a message is displayed,  
click the OK button.  
1
2
3
4
5
6
7
Print Head Cleaning Clean the print heads when the print quality is not  
satisfactory.  
1
Click to clean the print head  
Click to deep clean the print head  
Cleaning the Print Head  
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Deep cleaning the print heads consumes ink. Deep clean the print heads  
only after consecutive print head cleanings fail to improve the print quality.  
Note  
Test Prints  
Click either button to start a test print.  
Prints the standard demonstration sheet  
2
Prints the Nozzle Check Pattern you use to  
check the condition of the print heads  
Printing a Nozzle Check Pattern  
Performing the Test Print  
Change Ink Tank  
Click the appropriate icon when you need to replace  
an ink tank.  
3
Replace the black ink tank in the BC-10 Black  
BJ Cartridge  
Replace the color ink tank in the BC-11e Color  
BJ Cartridge or BC-12e Photo BJ Cartridge  
Replace the black ink tank in the BC-11e Color  
BJ Cartridge or BC-12e Photo BJ Cartridge  
Replace both black and color ink tanks in the  
BC-11e Color BJ Cartridge or BC-12e Photo  
BJ Cartridge  
Replacing Ink Tanks  
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Windows Printer Driver Features  
Change BJ Cartridge Click the appropriate button when you need to  
4
replace a BJ cartridge.  
Install new BC-10 Black BJ Cartridge  
Replace BC-11e Color BJ Cartridge or BC-12e  
Photo BJ Cartridge  
Replace BC-10 Black BJ Cartridge  
Install a new BC-11e Color BJ Cartridge or  
BC-12e Photo BJ Cartridge  
Replacing a BJ Cartridge  
Power  
Click to turn off power to the printer.  
5
Opens the BJ Printer Status Monitor.  
6
Using the BJ Printer Status Monitor  
Opens the Custom Setting dialog box.  
7
Click the check box to turn on the low-ink  
alert and then click the Send button to enable  
the setting on the printer.  
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Windows Printer Driver Features  
Print Mode Properties Dialog Box  
You open the Print Mode Properties dialog box by clicking the Advanced button on the  
Main tab. The name of the currently selected print mode icon is displayed in the title bar  
(Standard Properties, DTP Properties, etc.).  
Quality tab  
1
2
3
4
5
7
9
6
8
BJ Cartridge  
Grayscale Print  
Media Type  
Same as the BJ Cartridge option on the Main tab.  
1
Main Tab  
Same as the Grayscale Print option on the Main tab.  
2
Main Tab  
Same as the Media Type option on the Main tab.  
3
Main Tab  
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Windows Printer Driver Features  
Paper Feed  
Print Quality  
Click the down-arrow and select paper feed method  
from the drop-down list.  
4
Auto Feeder Select for continuous paper feed from  
the Sheet Feeder.  
Manual Feed Select for manual feed, one sheet at  
a time.  
Drag the button on the slide bar left or right to adjust  
the quality of the printed image.  
5
Slide the button to the right to print a better quality  
image and slide to the left to increase printing speed  
(quality may deteriorate slightly).  
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Windows Printer Driver Features  
6
Halftoning  
Select one of the four methods to create mid-range  
color tones for printing.  
Automatically selects the most suitable  
method for halftoning based on the colors in  
the document.  
Simplies the halftoning process to achieve  
high-speed printing.  
Creates sharper color boundaries.  
Creates not only sharper boundaries but  
also creates ner intermediate tones.  
Image Optimizer  
Photo Optimizer  
Smoothes photographic and graphic images by  
removing jagged edges that tend to appear when an  
image is enlarged for printing.  
7
Allows you to adjust the color balance of images  
captured with a digital camera.  
8
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Windows Printer Driver Features  
Whole Page  
Allows you to adjust multiple graphic images on the  
document page. This setting is available only when  
the Photo Optimizer is enabled. Click the box to  
apply the Photo Optimizer option to the entire page.  
Otherwise, the Photo Optimizer is applied only to the  
graphic or photo images on the page.  
9
Tip:  
Normally, click this box off to apply the Photo  
Optimizer only to graphic or photo images.  
However, if the page(s) contain trimmed or  
rotated images, click this check box on.  
The Photo Optimizer can be used with  
Background Printing.  
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Windows Printer Driver Features  
Special Effects tab  
1
2
Simulate Illustration Enabling this feature converts a 256-color image so  
it appears to be an illustration.  
1
When Simulate Illustration is on, drag the button on  
the slide bar left or right to set the Contrast to one of  
the four settings.  
Set to the left for a darker image, or set to the right  
for a brighter image.  
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Windows Printer Driver Features  
Tip:You can turn on Simulate Illustration feature  
and then select one of the Monochrome Effects  
below.  
When the Background Printing option on the Page Layout tab is turned off,  
all of the options on the Special Effects sheet are grayed out and disabled.  
Note  
Monochrome Effects Enabling this feature converts a full-color image to a  
single color for printing.  
2
After clicking the check box, click the appropriate  
button to select the color (Sepia, Blue, Pink, Green).  
To create your own monochrome effect, click the  
Select Color button and then drag the button on the  
slide bar left or right to adjust the color, or click the  
arrows on either end of the slide bar to adjust the  
color.  
The color is displayed  
here as it is adjusted.  
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Windows Printer Driver Features  
Color tab  
1
2
4
5
6
3
Color Adjustment  
Use ICM  
Click the check box to enable all the Color Balance  
slide bars and options.  
1
Tip:When the Color Adjustment box is checked,  
the Color Balance, Output Style, and Brightness  
features are enabled.  
Click the check box to enable ICM (Image Color  
Management) for Windows 98.  
2
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Tip:  
This check box appears only when the printer  
driver has been installed for Windows 98. After  
ICM is selected, all other options on the Color  
tab (Color Balance, Output Style, Brightness)  
are disabled.  
If you click the ICM check box on, make sure  
that Background Printing is selected on the  
Page/Layout tab. If Background Printing is off,  
you may not be able to use other settings  
correctly.  
Intensity  
Drag the button on the slide bar left or right, or click  
on the left or right side of the slide bar, to adjust the  
Intensity (the amount of ink used in the print job).  
3
Select a setting to the right for a darker image or the  
left for a lighter image, with the range 50 to +50.  
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Windows Printer Driver Features  
Color Balance  
Drag the buttons on the slide bars to the left or right,  
or click the arrows on either end of the slide bar, to  
adjust the color balance for each printed color.  
4
Color balance can be adjusted within the range 50  
to +50. Slide the buttons to the left to lighten the  
colors or to the right to darken the colors.  
Output Style  
Species how you prefer printed output to  
5
emphasize intermediate tones or produce bright  
primary colors for printed photographs and graphics.  
Auto  
Automatically recognizes the type of  
image data and selects the best  
matching method.  
Accurate Accurately reproduces intermediate  
tones such as skin, sky, and natural  
green colors.  
Vivid  
Prints bright primary colors for  
computer business graphics, such as  
line and bar charts.  
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Windows Printer Driver Features  
Brightness  
Adjusts the contrast between intermediate tones  
6
that fall between white and black (Normal, Light,  
Dark, Very Dark). Adjusting the contrast from Light  
(no correction) to Very Dark makes the overall image  
brighter, with stronger contrast in the light areas and  
lower contrast in dark areas.  
Save tab  
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3
2
4
5
8
9
6
7
Saved Settings panel Lists all the saved print mode icons and their names.  
Select an icon here to edit or delete icons from the  
panel. After you select an icon here, the Title and  
Description are displayed below.  
1
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Windows Printer Driver Features  
Move icon buttons  
Allow you to change the order of appearance of the  
print mode icons in the Choose Print Mode panel on  
the Main tab.  
2
Select the icon in the Saved Settings panel and  
click this button to move it one position to the left  
every time you click the button.  
Select the icon in the Saved Settings panel and  
click this button to move it one position to the  
right every time you click the button.  
Title  
To save the current Quality and Color tab settings to  
a new print mode setting, enter a title here. If you  
select an icon in the Saved Settings panel, the title  
of the selected icon is displayed here.  
3
Icon Selection  
Select an icon from this panel to save with a new  
print mode, or to change the icon of the print mode  
currently selected in the Saved Settings panel.  
Select a new icon here, click the Save As button,  
and enter a new name for the icon.  
4
Description  
If you are saving a new print mode icon, enter a  
description that will identify the icon, or enter a new  
comment for the icon selected in the Saved Settings  
panel. Click the Save As button and enter a new  
name for the icon.You can edit the description  
displayed here.  
5
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Windows Printer Driver Features  
Click this button to save all the tab settings (Quality,  
Special Effects, Color) with the new selected icon  
and description.You can then select the new print  
mode from the Choose Print Mode panel on the  
Main tab.  
6
Deletes the icon selected in the Saved Settings  
panel.  
7
Tip: This button is grayed out and disabled if a  
standard icon is selected.  
Click this button to save an icon selected in the  
Saved Settings panel under another name.  
8
Tip: This button is grayed out and disabled if a  
standard icon is selected.  
Click this button to open a saved icon and restore it  
to the Choose Print Mode panel on the Main tab so  
it is available for selection.  
9
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Using the BJ Background Monitor  
The BJ Background Monitor allows you to monitor the progress of document print jobs  
executing in the background. Use the BJ Background Monitor to view print jobs queued for  
printing, remove them from the queue, or change the order of execution in the queue.  
You can use the BJ Background Monitor to adjust background printing  
priorities and to change the directory to store print data les temporarily.  
Note  
The BJ Background Monitor is available only when Background Printing  
is checked on in the printer driver Page Layout tab.  
Opening the BJ Background Monitor  
When the Background Printing option on the Page Layout tab is checked, the BJ  
Background Monitor button will appear automatically in the Windows taskbar when a print  
job starts.  
To open the BJ Background Monitor, click the BJ Background Monitor  
button in the taskbar.  
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Using the BJ Background Monitor  
The BJ Background Monitor opens and displays the names of the  
documents queued for printing.  
Drag the column boundaries  
left or right to adjust the width  
of the columns for better  
viewing.  
Application/Print Document  
Displays the name of the document and application for each document in  
the queue. The documents are listed in order of execution, and the  
document currently printing is marked with the  
icon.  
Page(s)/Size  
Displays the number of pages in the document and the size of the le.  
Time/Date  
Displays the time and date that each document was selected for printing.  
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Using the BJ Background Monitor  
Changing the Print Order in the BJ Background Monitor  
The print job that is currently printing cannot be removed from its  
position at the head of the queue.  
Note  
While the order of execution is being changed, the current print job will  
automatically pause temporarily.  
1
2
Point to the name of the document that you want to move in the queue.  
Click and drag the document to the new position in the queue.  
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Using the BJ Background Monitor  
3
When you release the mouse button, the document will be in the new  
position.  
Cancelling a Print Job With the BJ Background Monitor  
1
Click on the name of the print job you want to cancel.  
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Using the BJ Background Monitor  
2
3
From the Edit menu, select Delete.  
A message asks you to confirm that you want to cancel the print job.  
Click the OK button to cancel the print job.  
The document is removed from the list.  
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Using the BJ Background Monitor  
I Closing the BJ Background Monitor  
From the File menu, select Quit.  
The BJ Background Monitor closes.  
If you want the BJ Background Monitor to close automatically after the  
last job is printed, from the File menu, select End After Printing. This  
feature is enabled when End After Printing is marked with a check mark  
in the menu.  
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Using the BJ Backgrounder  
While the BJ Backgrounder is displayed on the screen, you can use it to cancel or pause  
the current print job.  
If several print jobs are queued in the background waiting to print, use the  
BJ Background Monitor to cancel any print job, including the job currently  
executing.You can also use the BJ Printer Status Monitor to cancel a print  
job.  
Note  
Cancelling the Current Print Job With the BJ Backgrounder  
1
Click the Cancel button of the BJ Backgrounder.  
A message will ask you to conrm that you want to cancel the print job.  
Click the OK button to cancel the print job.  
2
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Using the BJ Backgrounder  
Pausing a Print Job With the BJ Backgrounder  
1
Click the Pause button on the BJ Backgrounder.  
The current print job pauses.  
2
To restart the print job, click the Resume button.  
The current print job resumes printing.  
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Using the BJ Printer Status Monitor  
The BJ Printer Status Monitor displays the status of the current print job. If the printer runs  
out of paper, if the paper jams, or if any other problems occur, the BJ Printer Status Monitor  
will display a message that describes the problem.  
In order to use the BJ Printer Status Monitor with Windows, bi-directional  
communication must be turned on and, if you are using a parallel interface  
cable, the cable must support bi-directional communication between the  
printer and the computer.  
Note  
Use this procedure to set the printer driver and enable bi-directional support.  
1
2
Open the printer driver from the Start menu.  
Click the Details tab and click the Spool Settings button.  
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Using the BJ Printer Status Monitor  
3
Click the button for Enable bi-directional support for this printerto enable  
bi-directional support.  
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Using the BJ Printer Status Monitor  
Viewing the BJ Printer Status Monitor  
The BJ Printer Status Monitor opens automatically every time a print job starts.  
The screen below shows a print job executing normally:  
This area graphically displays the current status of  
the printer and the progress of the print job.  
Displays the appropriate icon for the BJ cartridge  
currently installed in the printer:  
Color: BC-11e Color BJ Cartridge installed.  
Black: BC-10 Black BJ Cartridge installed.  
Photo: BC-12e Photo BJ Cartridge installed.  
The BJ Printer Status Monitor closes automatically after the print job is  
complete.  
During a print job, you will see the BJ Printer Status Monitor button in  
the taskbar.  
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Using the BJ Printer Status Monitor  
To open the BJ Printer Status Monitor when a print job is not executing,  
open the printer driver, select the Maintenance tab, and click the Start  
Status Monitor button.  
Note  
• If the “Display low ink warning” box is checked in the Custom Setting  
dialog box, the Ink Information tab will be displayed in the BJ Printer  
Status Monitor. To open the Custom Settings dialog box, click the  
Custom Setting button on the Maintenance tab.  
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Using the BJ Printer Status Monitor  
Handling Errors With the BJ Printer Status Monitor  
If the printer runs out of paper, if the paper jams, or if any other type of problem occurs, the  
BJ Printer Status Monitor will automatically open with a message displayed in its Printer  
Status tab.  
1
Look at the Status graphic display and read the message for a description  
of the problem.  
If you want to cancel the print job, click the Cancel Printing button. When  
the message asks you to conrm that you want to cancel the print job, click  
the OK button.  
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Using the BJ Printer Status Monitor  
2
Click the Guide tab to display a solution for the problem.  
If the Next button is enabled, click it to display the next page of the text  
that will guide you to a solution for the problem.  
Click the Back button to return to the previous display.  
3
Follow the step-by-step instructions on the screen to solve the problem.  
After you have corrected the problem, the print job will re-start  
automatically.  
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Using the BJ Printer Status Monitor  
Setting the BJ Printer Status Monitor Display for Every Print Job  
If you want the BJ Printer Status Monitor to open for every print job, select Always Display  
Current Jobfrom the Options menu. When this command is marked with a check mark in  
the menu, the BJ Printer Status Monitor will open for every job, not only when an error  
occurs.  
For more details about the BJ Status Monitor, click the Help button in the BJ Printer Status  
Monitor menu bar and select Help Topics to open online Help for the BJ Printer Status  
Monitor.  
BJ Printer Status Monitor Low-Ink Alert  
When the ink supply runs low in an ink tank, the BJ Printer Status Monitor will open and  
display a low-ink alert message.  
1
Look at the Status graphic display and read the message tab for a  
description of the problem.  
Icon of the ink tank where ink supply is low.  
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Using the BJ Printer Status Monitor  
2
Click the Ink Information tab to display more details about the ink tanks.  
3
Follow the step-by-step instructions on the screen to solve the problem.  
After you have corrected the problem, the print job will re-start  
automatically.  
If the low ink alert is grayed out, or if the Ink Information tab is not visible,  
open the printer driver, select the Maintenance tab, and click the Custom  
Setting button. In the Custom Setting dialog box, click on the Display low  
ink warningbox.  
Note  
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Printing With Macintosh  
Overview of Printing With the Macintosh Printer Driver  
Selecting the Printer Driver  
Opening the Macintosh Printer Driver  
Changing the Paper Size Selection  
Setting Up a Simple Print Job  
Macintosh Printer Driver Features  
Using the BJ Print Monitor  
Uninstalling the Macintosh Printer Driver  
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Overview of Printing With the Macintosh Printer Driver  
After you have created a document with your software application and you are ready to  
print, youll want to conrm the printer driver settings before printing.  
The procedure for setting up and executing a print job may differ,  
depending on the software application. For details, refer to the software  
application documentation.  
Note  
1
First, select the printer driver.  
From the Apple menu, select Chooser and click the BJC-85 icon. Make  
sure that BJC-85 is selected under Connected To and click the Close box in  
the upper right corner of the window.  
Make sure  
BJC-85 is  
selected.  
Close box  
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Overview of Printing With the Macintosh Printer Driver  
After you select the printer driver, you do not need to select it again unless  
you want to select another printer.  
Note  
2
Select the paper size for the document that you are going to print.  
In the software application, open the File menu and select Page Setup to  
open the Page Setup dialog box. Use this dialog box to select the paper  
size.  
After selecting the paper size,  
click the OK button to close  
the dialog box.  
Check the Paper Size  
selection.  
If you want to enlarge or reduce the size of the document on the page,  
click on the Scale box and enter the percent of enlargement or  
reduction, or click the arrows to open the pop-up menu and select a  
setting.  
If you want to rotate the document and print sideways relative to the  
paper feed direction, click the Orientation icon on the right.  
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Overview of Printing With the Macintosh Printer Driver  
The paper size setting is normally selected in the software application, but  
you can also use this procedure to change the paper size selection.  
Note  
3
Click the print mode icon appropriate for the print job.  
In the software application, from the File menu select Print to open the Print  
dialog box then select the appropriate Print Mode icon.  
Select the icon appropriate  
for the print job.  
Selecting the  
Print Mode  
To select another BJ cartridge, click the BJ Cartridge box and select the  
name of the BJ cartridge from the pop-up menu.  
To select another media type, click the Media Type box and select the  
name of the media from the pop-up menu.  
Paper Feed is always set to Auto Feeder.  
4
Make sure the printer is turned on and that paper is set in the printer.  
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Overview of Printing With the Macintosh Printer Driver  
5
Start the print job.  
Click the Print button to start the print job.  
The BJ Print Monitor is displayed while the print job is executing.  
Use these buttons  
to pause or cancel  
the current print job.  
The name of the  
print job that is  
currently printing  
is displayed here.  
If more than one  
print job has been  
started, the print  
jobs waiting to print  
are listed here.  
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Selecting the Printer Driver  
Before you can execute a print job, go to the Apple menu and select Chooser. Make sure  
that the correct printer driver is selected.  
1
From the Apple menu, select Chooser.  
2
Click the BJC-85 icon.  
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Selecting the Printer Driver  
If the BJC-85 icon is not displayed, check the printer and make sure that it  
is turned on and connected to the computer. If the printer is turned on and  
connected, then the printer driver has not been installed correctly. For  
details on installing the printer driver, see your Quick Start Guide.  
Note  
3
Make sure that BJC-85 is displayed in the “Connected to:” panel.  
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Selecting the Printer Driver  
4
Click the Close box to close the Chooser and save the selection.  
Close  
box  
Turning On Background Printing  
To turn on background printing, in the Chooser, click the Backgrounding On button.  
With background printing turned on, you can start one or more print jobs and print in the  
background while you use other software applications for other tasks.  
With background printing turned on, you can use the BJ Print Monitor to manage print jobs  
queued for printing.  
Using the BJ Print Monitor  
With background printing turned off, you cannot use another software  
application until the current print job is complete.  
Note  
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Opening the Macintosh Printer Driver  
Use the printer driver screens to select the paper size and other important options for a  
print job. There are two printer driver screens, the Page Setup dialog box and the Print  
dialog box.  
The names of the menus and appearances of the screens may differ  
slightly, depending on the software application. For details, refer to your  
software application documentation.  
Note  
Opening the Page Setup Dialog Box  
Opening the Print Dialog Box  
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Opening the Macintosh Printer Driver  
Opening the Page Setup Dialog Box  
1
In the software application, open the File menu and select Page Setup.  
The Page Setup dialog box opens.  
2
Use this dialog box to select the paper size and direction of printing for the  
document.  
Click the OK button to close the dialog box and save your changes, or click  
the Cancel button to close without saving selections.  
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Opening the Macintosh Printer Driver  
Opening the Print Dialog Box  
1
In the software application, open the File menu and select Print.  
The Print dialog box opens.  
2
Use this dialog box to select the print quality, color, and other important  
settings for the document.  
Click the OK button to close the dialog box and save your changes, or click  
the Cancel button to close without saving selections.  
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Changing the Paper Size Selection  
You can usually set the paper size when you create the document in the software  
application, or you can set the paper size, the scale, and print orientation with the Page  
Setup dialog box after the document has been created.  
1
From the software application, open the File menu and select Page Setup.  
With some software applications, you can open the File menu, select Print,  
then click the Page Setup button in the Print dialog to open the Page Setup  
dialog box.  
Note  
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Changing the Paper Size Selection  
2
Select the Paper Size.  
Click on the Paper Size box and select the paper size from the pop-up  
menu.  
If Paper Size setting in the Page Setup dialog box does not match the size  
of the paper set in the printer, printing will not execute correctly.  
Note  
3
Click the OK button.  
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Setting Up a Simple Print Job  
Several print mode settings are available in the Print dialog box.You can also change the  
settings for the current print job.  
Selecting the BJ Cartridge  
1
In the software application, open the File menu and select Print.  
2
Click the BJ Cartridge box and select the name of the BJ cartridge  
installed in the printer.  
Select Black, Color, or Photo.  
Black BC-10 Black BJ Cartridge  
Color BC-11e Color BJ Cartridge  
Photo BC-12e Photo BJ Cartridge  
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Setting Up a Simple Print Job  
Selecting the Print Media  
Some print media require special handling procedures, loading  
procedures, and handling procedures after printing. For details about  
Note  
using special print media, refer to the instructions provided with the  
print media package.  
Make sure the print media loaded in the printer is selected by name in  
the printer driver. If the Media Type setting does not match the print  
media loaded in the printer, the print job will not execute correctly.  
In the Print dialog box, click on the Media Type box and select the name of the media that is  
set in the printer.  
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Setting Up a Simple Print Job  
Selecting the Paper Feed Method  
The paper feed method may be different, depending on the type of print media. Make sure  
that the paper feed method you select is appropriate for the media set in the printer.  
Make sure that the paper feed method is selected correctly.  
If you need to select another feed method, click on the Paper Feed box and select the  
correct method from the pop-up menu.  
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Setting Up a Simple Print Job  
Selecting the Print Mode  
By simply clicking the print mode icon appropriate for the print job, you can automatically  
select the optimum settings for Print Quality, Halftoning, Color Correction, and so forth.  
Under Print Mode, click on the icon appropriate for the print job.  
When you open the Print dialog box, the Text  
icon is automatically selected. Use this  
setting to print a document that contains text. If you are printing a color illustration or  
photograph, select the appropriate print mode icon.  
Current settings are  
displayed here.  
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Setting Up a Simple Print Job  
Print Mode Icons  
Text  
Select for printing text documents at normal quality.  
Graphic  
Photo  
Select for printing graphs and other computer  
graphics with sharp color boundaries.  
Select for printing photographs and other graphics  
that use gradations of color and tone.  
Manual  
Allows you to customize the Print Mode settings for  
special print jobs.  
Setting Up a Print Job Manually  
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Setting Up a Simple Print Job  
Setting Up a Print Job Manually  
You can select the Manual  
icon and select the Print Quality, Halftoning, Color Correction,  
Color Balance, and other settings for a print job.  
1
Click the Manual  
icon, then click the Details button.  
2
Select the settings for the print job.  
Open the Quality, Special Effects, and Color panels and select the settings.  
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Setting Up a Simple Print Job  
3
Click the OK button to close the dialog box and return to the Print dialog  
box.  
The settings you have selected will be used to execute the print job.  
Registering Manual Settings for Future Use  
After selecting the settings manually, you can execute the current print job, or you can  
register the settings under a name so you can use them again whenever needed.  
To register manual settings  
1
In the Print dialog box, click the Apply button.  
The Register Settings dialog box opens. Use this dialog box to register the  
settings under a name of your choice.  
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Setting Up a Simple Print Job  
To retrieve registered manual settings for another print job  
1
2
In the Print dialog box, click the Apply button.  
Click the name of the registered settings that you want to use and click the  
Import button.  
3
Click the Close button to return to the Print dialog box.  
Click the OK button to start the print job with the imported settings.  
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Macintosh Printer Driver Features  
Page Setup Dialog Box  
1
6
3
2
7
4
5
Paper Size  
Scale  
Click this option and from the pop-up menu select a  
paper size for printing.  
1
Enter a setting from 25% to 400% to set the rate of  
2
reduction or enlargement, or click the arrow  
and select a setting from the pop-up menu.  
icon  
Orientation  
Click to determine the orientation of the printed  
document.  
3
Click for normal print jobs.  
Click to rotate the image 90 degrees, relative  
to the direction of paper feed.  
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Macintosh Printer Driver Features  
Preview area  
Save Settings  
Graphically displays the print area and orientation of  
the document, relative to the paper size.  
4
5
6
Click this button on to save the Page Setup dialog  
box settings.  
Click the Paper Size item and select Custom1,  
Custom2, or Custom3 from the pop-up menu to  
enable the Custom button and then click the  
Custom button to open the Custom dialog box. Use  
the options in this dialog box to dene and register a  
custom paper size.  
Custom Dialog Box  
Click this button to open the Printer Utility dialog  
box. Use this dialog box to perform print head  
cleaning, printing test prints, and changing ink  
cartridges.  
7
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Macintosh Printer Driver Features  
Custom Dialog Box  
Click the Paper Size item and select Custom1, Custom2, or Custom3 to enable the Custom  
button. Then click the Custom button to open the Custom dialog box.  
4
1
2
3
Media  
Unit  
Enter a name for the custom paper size in this box.  
Click a button to select the units of measure.  
1
2
mm  
Dene the custom paper size in  
millimeters  
inch  
Dene the custom paper size in inches  
Paper Size  
Enter the dimensions for Height and Width, using  
the units you selected above.You can enter  
numbers within the following range:  
3
Height  
3.94 to 23.00 inches  
(100.0 to 584.2 mm)  
Width  
3.94 to 9.50 inches  
(100.0 to 241.3 mm )  
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Macintosh Printer Driver Features  
Click this button to register the new paper size under  
the name you entered. The next time you open the  
Paper Size pop-up menu, this name will be available  
for selection.  
4
Printer Utility Dialog Box  
In the Page Setup dialog box, click the Utilities button to open the Printer Utility dialog box.  
Then click the panel switch and from the pop-up menu, select Cleaning, Test Print, Change  
Print Head Cleaning panel  
Test Print panel  
Change Ink Tank panel  
Change BJ Cartridge panel  
Special Settings panel  
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Macintosh Printer Driver Features  
Print Head Cleaning panel  
In the Printer Utility dialog box, click the panel switch, and select Print Head Cleaning from  
the pop-up menu.The Print Head Cleaning panel displays the icons used to start print head  
cleaning and print head deep cleaning.  
1
Print head cleaning  
Click these icons to clean the print heads.  
1
Click to clean the print heads if the print heads  
have become clogged and print quality has  
deteriorated.  
Click to deep clean (ush) the print heads if  
ve consecutive cleanings with the print  
cleaning icon above does not solve the  
problem.  
Deep print head cleaning consumes a large amount of ink, so use it only  
after ve consecutive print head cleanings do not solve your printing  
problem.  
Note  
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Macintosh Printer Driver Features  
Test Print panel  
In the Printer Utility dialog box, click the panel switch, and select Test Print from the pop-up  
menu. The Test Print panel displays the icons to start the test prints.  
1
Test Print  
Click an icon to start a test print.  
1
Click to start printing the printer demonstration  
sheet.  
Click to start printing a Nozzle Check Pattern.  
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Macintosh Printer Driver Features  
Change Ink Tank panel  
In the Printer Utility dialog box, click the panel switch, and select Ink Tank Replacement  
from the pop-up menu. The Ink Tank Replacement panel displays the panel with the icons  
used to change the ink tanks.  
1
2
Change Ink Tank  
Select the icon for the ink tank that you are going  
to replace.  
1
Click to replace the black ink tank in the BC-10  
Black BJ Cartridge.  
Click to replace the color ink tank in the  
BC-11e Color BJ Cartridge or BC-12e Photo BJ  
Cartridge (whichever is installed in the printer).  
Click to replace black ink tank in the BC-11e  
Color BJ Cartridge or BC-12e Photo BJ  
Cartridge (whichever is installed in the printer).  
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Macintosh Printer Driver Features  
Click to replace both the black and color ink  
tanks in the BC-11e Color BJ Cartridge or  
BC-12e Photo BJ Cartridge (whichever is  
installed in the printer).  
2
Click to close the Printer Utility dialog box.  
Change BJ Cartridge panel  
In the Printer Utility dialog box, click the panel switch, and select BJ Cartridge Replacement  
from the pop-up menu. The BJ Cartridge Replacement panel displays the panel with the  
icon used to change the BJ cartridge.  
1
Change BJ Cartridge  
Click this icon to change the BJ cartridge  
installed in the printer with another BJ  
cartridge or the optional IS-12 Color Image  
Scanner Cartridge.  
1
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Macintosh Printer Driver Features  
Special Settings panel  
In the Printer Utility dialog box, click the panel switch, and select Special Settings from the  
pop-up menu. The Special Settings panel displays the icon used to select the Low Ink  
Warning feature.  
1
Low Ink Warning  
Click the check box on, then click the Send button  
1
to turn on the low ink alert.  
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Macintosh Printer Driver Features  
Print Dialog Box  
1
11  
2
3
4
5
7
9
8
10  
6
Current print settings are displayed here  
Pages  
To print all the pages in the document, click the All  
button on. To print only part of the document, click  
the From button on then enter the page numbers to  
be printed.  
1
Copies  
Type in the number of copies to be printed  
(1 to 999).  
2
BJ Cartridge  
Click this item, or the  
icon and then select the  
3
BJ cartridge from the pop-up menu.  
Black  
Color  
Photo  
Selects the BC-10 Black BJ Cartridge  
Selects the BC-11e Color BJ Cartridge  
Selects the BC-12e Photo BJ Cartridge  
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Macintosh Printer Driver Features  
Media Type  
Paper Feed  
Click this item or the  
name of the media type from the pop-up menu.  
icon and then select the  
4
5
Click this item or the icon and then select the  
name of the paper feed method from the pop-up  
menu.  
Auto Feeder Select for continuous feed from the  
sheet feeder  
Manual  
Select for manual feed one sheet at  
a time  
Print Grayscale  
Print Mode  
Click this check box on to print grayscale.  
Prints color documents in grayscale  
Prints color documents in color  
6
7
Select the icon that best matches the content of the  
print job. Selecting a print mode icon automatically  
sets the optimum Print Quality, Halftoning, Color  
Correction, Color Balance, and other settings.  
Click the Manual  
icon to enable the Details  
8
button, then click the Details button to open the  
Detailed Setting dialog box so you can select the  
print settings manually.  
Setting Up a Print Job Manually  
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Macintosh Printer Driver Features  
Click this button to open the Options dialog box. Use  
this dialog box to select the page printing sequence,  
print destination, and page layout.  
9
Options Dialog Box  
Click this button to open the Register Settings dialog  
box. Use this dialog box to register a set of print  
settings, or to import registered print settings.  
10  
11  
Click this button to start the print job.  
If you press and hold down the option key on the keyboard, the  
button is replaced by  
the button. Click the Preview button to preview the print job on the screen.  
Preview Dialog Box  
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Macintosh Printer Driver Features  
Detailed Setting Dialog Box  
To open the Detailed Setting dialog box, in the Print dialog click the Manual  
icon under  
Print Mode and then click the Details button.  
Quality panel  
In the Detailed Setting dialog box, click the Quality icon to open the Quality panel.  
2
Graphic representation  
of the Print Quality  
setting selected on the  
1
Presented on all  
three Detailed  
Setting panels.  
slide bar.  
4
5
3
Presented on all three Detailed Setting panels.  
6
Panel switching  
Click an icon to change the panel display for the  
selected item.  
1
Click to open the Quality panel.  
Click to open the Special effects panel.  
Click to open the Color panel.  
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Macintosh Printer Driver Features  
Print Quality  
Slide the button on the slider bar to the left or right to  
adjust the Print Quality.  
2
Drag the button right for higher quality, or drag it left  
for faster printing speed with less quality.  
Tip: Some Print Quality selections may not be  
available, depending on the BJ cartridge and  
media selected for the print job.  
Halftoning  
Click an icon to select the method used to create  
halftones with arrayed ink dots.  
3
Select to print images with clearly dened  
boundaries between primary colors and large  
areas of uniform color. Best selection for color  
business graphics like charts, tables, etc.  
Select to print images with subtle boundaries  
and a wide range of colors and tones. Best  
selection for photographs.  
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Macintosh Printer Driver Features  
Photo Optimizer  
Select to adjust the color balance of a photographic  
image scanned or captured with a digital camera.  
This setting can correct underexposed or  
overexposed photographs.  
4
Click the check box to use Photo Optimizer, which  
improves the appearance of photographic images.  
Whole Page  
Selects what part of the page is selected for  
adjustment with the Photo Optimizer. Click the box  
to apply Photo Optimizer to multiply images on  
one page to adjust images individually. Otherwise,  
Photo Optimizer is applied to the whole page.  
5
Tip:The default setting for the Whole Page is off.  
Check the box on if the page contains trimmed  
or rotated images on the page. With the Whole  
Page checked on, printing may be slower.  
Restore Defaults  
Click this button to reset all options in the dialog box  
to their default settings.  
6
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Macintosh Printer Driver Features  
Special Effects panel  
In the Print dialog, click the Manual  
icon under Print Mode then click the Details button.  
In the Detailed Setting dialog box, click the Special effects icon to open the Special Effects  
panel.  
1
2
Simulate Illustration  
Converts a full color image into a simulated  
illustration. Check the box to convert to a simulated  
illustration. Otherwise, the image prints with normal,  
full color.  
1
Contrast of the simulated illustration can be adjusted  
through four steps by sliding the button on the slide  
bar left or right.  
Slide right for a brighter image, left for a darker  
image.  
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Macintosh Printer Driver Features  
Tip:You turn on the Simulate Illustration feature  
then select one of the Monochrome Effects  
below to combine these features.  
Monochrome Effects  
Displays a full color image in one color that you  
select from the list below. Click the check box to  
enable the color choices so you can apply a single  
color to a full color image for printing. Otherwise, the  
Monochrome Effects selections are disabled.  
2
To select a color:  
Click the button of the colors you want to apply to  
the image: Sepia, Blue, Pink, or Green.  
To create your own color:  
Click the Select Color button, then drag the button  
on the slide bar left or right to adjust the color.  
The adjusted color is displayed here as you move  
the button left or right.  
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Macintosh Printer Driver Features  
Color panel  
In the Print dialog, click the Manual  
icon under Print Mode then click the Details button.  
In the Detailed Setting dialog box, click the Color icon to open the Color panel.  
1
2
3
4
5
6
Color Correction  
Click the item or the arrows  
icon and select the  
1
Color Correction method from the pop-up menu.  
BJ Standard Best selection for printing on the BJ  
printer. (Always selected until you  
select another.)  
ColorSync  
Employs Apple ColorSync for color  
correction.  
Tip: If you select ColorSync, be  
sure to select the Matching  
Method and Gamma Correction  
settings also.  
None  
No color correction.  
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Macintosh Printer Driver Features  
Matching Method  
Click this item or the arrows  
icon and select a  
2
setting from the pop-up menu to select the color  
matching method.  
Auto  
Select for automatic selection of the  
matching method (Photo or Graphic)  
based on the content of the document.  
Photo  
Select to print photographs with natural  
color and tones.  
Graphic  
Select for documents that contain  
illustrations and graphics.  
Spot Color Select for a document with precise color  
specications, like a color sample.  
Printer Proles  
Select the printer prole used for color correction.  
Normally, Recommended by Canonis selected for  
you.  
3
4
Gamma Correction  
Click this check box if you want to adjust the level of  
color contrast. This turns Gamma Correction on.  
Otherwise, Gamma Correction is off and the printer  
driver uses standard contrast.  
After you turn Gamma Correction on, move the  
button on the slide bar left or right to set a value.  
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Macintosh Printer Driver Features  
Color Balance  
For each color, move the slide left and right to adjust  
the saturation of each color.  
5
Move right for a more intense color, move left for a  
less intense color through the range 50 to +50.  
Density  
Drag the button on the slide bar left or right to adjust  
the overall density.  
6
Move right to increase density, move left to decrease  
density through the range 50 to +50.  
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Macintosh Printer Driver Features  
Options Dialog Box  
In the Print dialog box, click the Options button to display the Options dialog box.  
1
2
3
4
5
7
6
Destination  
Selects the destination of the print output. Click a  
button to select the destination.  
1
Printer  
Sends print job to the printer.  
Preview Displays print job in the preview area  
for viewing before printing.  
PICT file Sends the print job to a PICT le.  
Print in reverse order Prints in reverse order, from the last page to the rst.  
2
Check the box to print pages from the last page to  
the rst so they are stacked in the correct order as  
they are ejected from the printer.  
Otherwise pages are printed from the rst page to  
the last.  
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Macintosh Printer Driver Features  
Print collated pages  
Click this check box to print collated copies. All  
3
pages of one copy are printed before printing the  
next copy. Otherwise, the specied number of  
copies are printed separately for each page.  
Page Layout  
Page Order  
Click on this item or the arrows  
the number of documents that you want to print on  
one sheet.  
icon then select  
4
5
After you have set Page Layout to print more than  
one document per sheet, click this item or the  
arrows  
icon then select the order of printing on  
the sheet.  
Tip: These selections differ, depending on the  
number documents you select to print on one  
sheet. For details, turn on Balloon Help, open  
the pop-up menu, then point to each selection  
for a detailed explanation.  
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Macintosh Printer Driver Features  
Frame  
After you have set Page Layout to print more than  
one document per sheet, click this item or the  
6
7
arrows  
icon then select whether you want a  
border printed around each document printed on the  
sheet. Available selections are None, Fine Line,  
Broad Line.  
Preview area  
The preview area reects the current Page Layout  
selections so you can conrm or adjust the settings.  
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Macintosh Printer Driver Features  
I Preview Dialog box  
The Preview dialog box allows you to view the appearance of the document before it is  
printed and adjust the color balance. There are two ways to open the Preview dialog:  
• In the Print dialog box, click the Options button, click the Preview button for  
Destination, then click the OK button to return to the Print dialog box. In the Print  
dialog box, the Preview button has replaced the Print button. Press the Preview  
button to open the Preview dialog box.  
• In the Print dialog box, press the options key on the keyboard. The Print button  
is replaced by the Preview button. Click the Preview button to display the  
Preview dialog box.  
1
2
3
4
5
6
7
Starts the print job.  
1
Closes the Preview dialog and cancels the print job.  
2
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Macintosh Printer Driver Features  
Enables the changes you make in the dialog box.  
After you change a setting, always click the Apply  
button so the current display reects the change.  
3
Tip:You may notice a slight delay after pressing  
the Apply button before the image is updated.  
4
5
Click to reset all the settings to the default values.  
Density  
Drag the button on the slide bar left or right to adjust  
the density of the image.  
Color Balance  
Preview image  
Drag the button on the slide bar left or right to adjust  
the color balance for each color.  
6
7
View the image to see how it ts on the selected  
paper size and orientation.  
Tip: All of these adjustment features are  
presented on the Detail Setting dialog box. To  
open the Detail Setting dialog box, in the Print  
dialog box click the Manual  
icon then click the  
Details button.  
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Macintosh Printer Driver Features  
Register Settings Dialog Box  
In the Print dialog box, click the Apply button to open the Register Settings dialog box.  
2
3
4
6
1
5
Settings:  
Lists the currently registered settings.  
1
2
Click to close the Registered Settings dialog box  
and return to the Print dialog box.  
Click a setting in the list then click the Import button  
3
to import the settings.  
Tip: If you select Factory Defaults, all printer  
driver settings will be restored to their default  
settings.  
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Macintosh Printer Driver Features  
4
Click this button to open the New Settings Name  
dialog box.You can register all the previous selected  
printer driver settings under a new name.  
Enter a name and click the OK button.  
If a registered setting already exists with the same  
name that you have entered, a message will ask you  
to conrm that you want to write over it.You can  
write over the le or enter a new name.  
5
Click the name of the registered setting in the list  
that you want to remove then click the Remove  
button.  
Tip: The Factory Defaults setting cannot be  
removed from the list.  
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Macintosh Printer Driver Features  
Select the name of the setting in the list that you  
want to select for the default setting then click the  
Defaults button. The settings in the selected le will  
be enabled every time you open the printer driver.  
6
A check mark is displayed with the setting selected  
for default.  
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Using the BJ Print Monitor  
The BJ Print Monitor allows you to monitor and manage the print jobs printing in the  
background.You can monitor the progress of the current print job, change the order of  
printing in the jobs queued for printing, and cancel any print job.  
In order to use the BJ Print Monitor, you must select Backgrounding in the  
Chooser. If the feature is turned off, the BJ Print Monitor cannot open.  
Note  
Turning On Background Printing  
Opening the BJ Print Monitor  
When Backgrounding is turned on in the Chooser, the BJ Print Monitor starts automatically  
as soon as you start a print job. Also the BJ Print Monitor is displayed in the application  
menu.  
1
With print jobs executing in the background, open the application menu and  
select BJ Print Monitor.  
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Using the BJ Print Monitor  
The name of the print job currently executing and the names of all print jobs  
queued for printing are listed in the order of execution in the BJ Print  
Monitor.  
Print job currently executing.  
Document Name  
The names of the documents.  
The print job currently executing is  
marked with the printer  
icon.  
Pages  
The number of pages in each  
document.  
Copies  
The number of copies to be printed  
for each document.  
Receive Time  
Time and date the print job was  
started.  
Print jobs queued for printing.  
To display more information about the document queued for printing,  
double-click the name of the document to open the Document Information  
window.  
Note  
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Using the BJ Print Monitor  
Changing the Print Order in the BJ Print Monitor  
Once a print job has started, it cannot be moved out of its position at  
the head of the queue.  
Note  
The current print job will pause while you are rearranging the order of  
execution for the other print jobs.  
1
2
Point to the name of the print job in the queue that you want to move.  
Click and drag the selected print job to another location.  
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Using the BJ Print Monitor  
3
Release the mouse button to drop the print job at the new location.  
Cancelling a Print Job With the BJ Print Monitor  
1
Click the name of the print job you want to cancel.  
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Using the BJ Print Monitor  
2
In the BJ Print Monitor, click the Cancel  
icon.  
The name of the document is removed from the queue.  
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Using the BJ Print Monitor  
Pausing a Print Job With the BJ Print Monitor  
1
To pause the currently executing print job, click the Pause Current  
icon.  
The selected print job stops and returns to the queue status. The current  
page is ejected from the printer.  
2
To restart the paused print job, click the Restart  
icon.  
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Using the BJ Print Monitor  
The paused print job starts printing again.  
To delay a print job queued for printing, click the print job to select it and  
Note  
then click the Pause Selected  
is marked with the Paused  
icon. The paused print job in the queue  
icon. To return the print job to its active  
status in the queue, click the Restart Selected  
icon.  
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Using the BJ Print Monitor  
Changing the BJ Print Monitor Preferences  
You can change the preferences to effect how the BJ Print Monitor is displayed, how errors  
are reported, and so on.  
1
With the BJ Print Monitor open, open the File menu and select Pause  
Printing.  
The current print job pauses.  
2
From the File menu, select Preferences.  
The Preferences dialog box opens.  
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Using the BJ Print Monitor  
3
Click the check boxes on for the settings you want, then click the OK  
button.  
1
2
3
4
Show BJ Print Monitor when printing  
Displays the BJ Print Monitor window on the desktop during printing.  
1
Ask at startup to print documents remaining in queue  
Displays a dialog box when you restart the computer and asks whether  
you want to continue printing the documents that were in the queue  
when you previously shut down the computer.  
2
When a printing error needs to be reported  
Selects the type of notication for problems that occur during  
background printing.  
3
4
Background priority  
Sets the priority of printing relative to other processing (High, Normal,  
Low).  
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Using the BJ Print Monitor  
Closing the BJ Print Monitor After Print Jobs Are Completed  
From the File menu, select Close Status Window.  
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Uninstalling the Macintosh Printer Driver  
You must use this procedure to remove the printer driver from your  
system when it is no longer needed, or before installing a new version  
Note  
of the printer driver.  
Shut down all other software applications before you uninstall the printer  
driver.  
1
2
Set the Canon Creative CD-ROM in the CD-ROM drive.  
Double-click the Printer Driver folder.  
3
Double-click the folder for your language.  
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Uninstalling the Macintosh Printer Driver  
4
5
Double-click the BJ Installer icon.  
Read the License Agreement and click the Agree button.  
6
In the Choose list, click BJC-85 and click the Choose button.  
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Uninstalling the Macintosh Printer Driver  
7
Click the Custom remove tab and click the check boxes for the items that  
you want to remove.  
If a message warns you that another application is running in the  
background, click the Continue button to close the software application  
and continue with the installation.  
If the open software application contains data that has not  
been saved, you may lose the data.  
Note  
Click the Cancel button to cancel the installation. Save the data in the open  
software application, close the application and start the printer driver  
installation again.  
A description of the  
selected item is  
displayed here.  
8
9
Click the Remove button.  
When you are prompted to re-start the computer, click the Restart button.  
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Error Messages  
Problems and Solutions  
Before You Call For Service  
Getting Help From Canon  
Servicing the Printer  
Troubleshooting  
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Error Messages  
One of the following messages may appear when an error occurs:  
Error writing to LPT1: for Printer BJC-85  
Service error xxx! Call for service!  
This program has attempted an illegal operation and will shut down.  
File cannot be found on the specified path or disk.  
Cannot execute print due to insufficient disk space.  
Waste ink tank is full! Call for service!  
Cannot execute print due to insufficient memory.  
Cannot execute background printing due to insufficient memory.  
Paper jam!  
Error No. * 300 (* alphanumeric code)  
Type x Error (x integer)  
Troubleshooting  
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Problems and Solutions  
Printout is not clear or has white  
streaks  
Screen colors and the printed  
color do not match  
Strange characters printing  
Cannot start the print job  
LPT1: write error appears on the  
screen  
Cannot install the printer driver  
Application Error or General  
Protection Fault appears on  
the screen  
Document prints in black only  
Colors are broken or uneven  
Printing beyond edge of page, or  
portions of printed page are  
missing  
Printer does not turn on  
Printer seems to be working but  
nothing prints  
Cannot print to the end of the print  
job  
Print job halts  
Cannot feed paper manually  
Printing blurred or smudged  
Printout is excessively curled  
ERROR light is orange  
Error Number: *300appears on  
the screen and print job does  
not execute  
Paper does not feed automatically  
from the sheet feeder  
Printout rotated 90 degrees  
Vertical lines are broken  
BJ cartridge does not return to the  
home position after  
installation  
Cannot print via wireless infrared  
connections  
Paper skews or jams during  
feeding  
Type x Errorappears on the  
screen  
Cannot execute background  
printing  
Cannot select the printer driver in  
the Chooser  
Troubleshooting  
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Problems and Solutions  
Printout is not clear or has white streaks  
Low ink could cause faded characters and white lines to appear on the printout.  
Try printing a Nozzle Check Pattern  
Check the status of the BJ cartridge by printing the Nozzle Check Pattern.  
Printing a Nozzle Check Pattern  
Look at the Nozzle Check Pattern to conrm the print quality.  
A normal Nozzle Check  
Pattern printed with  
BC-10 Black BJ Cartridge  
A faded, broken Nozzle  
Check Pattern  
Only specic colors are faded  
The specic color ink may have run out. Replace the ink tank with a new  
one. Then print a Nozzle Check Pattern to see if the printing quality has  
been restored.  
The Nozzle Check Patterns are faded regardless of color  
The print head may be clogged. Clean the print head.  
Cleaning the Print Head  
Troubleshooting  
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Problems and Solutions  
If print quality is not restored after cleaning  
Perform print head deep cleaning to ush the nozzles. Print a Nozzle  
Check Pattern to see if the printing quality has been restored. Repeat  
deep cleaning if the problem still persists.  
If print quality is not restored after deep cleaning  
The ink may have run out. Replace the ink tank and print the Nozzle  
Check Pattern to see if the print quality has been restored.  
Printing a Nozzle Check Pattern  
If print quality is not restored after replacing the ink tank(s)  
Replace the BJ cartridge.  
Replacing a BJ Cartridge  
The print head may be worn out or the ink may have dried and ruined the  
nozzles. After replacing the BJ cartridge, print a Nozzle Check Pattern to  
see if the printing quality has been restored.  
If you will not be using the printer for an extended amount of time, leave  
the BJ cartridge installed inside the printer or remove it and keep it in the  
Ink Cartridge Storage Box to avoid damage.  
Note  
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Problems and Solutions  
Make sure that you are printing on the correct side of the paper  
The paper that you are using to print may have only one correct print side. Plain paper,  
media like High Resolution Paper, Glossy Photo Paper, and High Gloss Film have only one  
correct print side.  
MediaYou Can Use With This Printer  
I Strange characters printing  
The text or the image on the screen appears normal but the printer prints strange  
unreadable characters.  
Normal  
Printer Features  
Abnormal - Strange characters  
I Simple, compact design  
I Drop Modulation Technology  
The light, yet sturdy construction of  
the BJC-85 allows easy set up  
and operation, even for beginners.  
The BC-11e Color BJ Cartridge and  
BC-12e Photo BJ Cartridge employ  
Canons new dual drop technology,  
which produces ne halftones with  
combinations of large and small dots,  
resulting in truly stunning color  
photographs on Canon special media  
like high resolution paper, glossy photo  
paper, or high gloss lm.  
I Variety of print media  
The printer produces superb color printing  
on plain paper or coated paper like Canon's  
High Resolution Paper, but for professional  
jobs you may prefer one of the many special  
media you can use with this printer, like  
transparencies for OHP presentations, back  
print lm, glossy photo paper, high gloss lm,  
or glossy photo cards.  
I Easy operation  
In the printer driver you only need to  
select the BJ cartridge and type of  
media for the print job to produce  
sensational results. Printing on  
special media like back print lm was  
never easier.  
Troubleshooting  
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Problems and Solutions  
Check to see if the BJC-85 printer is selected as the default printer  
Select Canon BJC-85 as default printer.  
Selecting the BJC-85 as the default printer  
Windows  
1
2
Click Start, select Settings, and click Printers.  
Right-click the Canon BJC-85 icon and then click Set as Default to turn  
this selection on. Make sure there is a check mark by Set as Default.  
Macintosh  
Selecting the BJC-85 as the default printer  
1
2
From the Apple menu, select Chooser.  
In the Chooser, click the BJC-85 icon, then click the Close box.  
Troubleshooting  
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Problems and Solutions  
Check interface cable connections at the printer and computer  
6
3
5
1
4
2
Make sure that the printer is turned on.  
1
If the orange ERROR light is ashing, see:  
2
Make sure the parallel or USB cable is connected properly.  
3
4
5
Make sure that the power cable is properly plugged into the power outlet.  
Make sure that the power outlet is usable by connecting another electrical  
appliance to it and turning it on.  
The parallel or USB cable may be defective. Replace it with a new  
cable and resume printing. Use only a recommended interface cable.  
6
Printer Specications  
Troubleshooting  
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Problems and Solutions  
Check to see if a print job has been canceled before completion  
If you cancel a print job during printing, the data remaining in the printer may cause the  
printer to produce strange characters. In this situation, restart the computer and the printer,  
and start the print job again.  
If you are using Windows, click Start, point to Programs, click BJ Printer, then click BJ  
Printer Monitor and cancel the print job.  
Determine if the problem exists only within a particular document  
If unknown characters and letters are printed only for a specic document le, then the  
problem may exist within that le, or the software application that you are using. In this  
case, try typing the same text in a newly created le. If the new document prints normally  
then the problem exists in the original document le. If the same problem occurs with the  
new le, call the Canon Customer Care Center.  
BeforeYou Call For Service  
Troubleshooting  
214  
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Problems and Solutions  
Cannot start the print job  
The printer does not respond when the print job is executed from the computer.  
Check the printer status and its cable connections  
Make sure the printer is ready for printing and that the cable is connected correctly.  
Check to see if the Canon BJC-85 printer has been selected as the default printer  
Select BJC-85 as the default printer.  
Windows  
Check to see if the printer port setting is correct  
If the printer and the computer are connected locally, LPT1: must be selected as the printer  
port.  
Selecting LPT1: as the printer port  
1
2
3
Click Start, select Settings, and click Printers.  
Right-click Canon BJC-85 and then click Properties.  
Click the Details button.  
Troubleshooting  
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Problems and Solutions  
4
Go to Printer Port Selection and then click LPT1: (Printer Port).  
If the problem persists, make sure the printer port (LPT1) is operating  
normally.  
Checking the operation status of LPT1:  
1
2
3
4
Click Start, select Settings, and click Control Panel.  
Double-click the System icon.  
Select the Device Manager tab.  
Double-click Ports (COM & LPT) and double-click Printer Port (LPT1) or  
Canon BJ Printer Port (LPT1) for Window 95.  
Troubleshooting  
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Problems and Solutions  
5
6
Select the General tab. Under Device Status, read the information  
regarding printer port status.  
Select the Resources tab. If there are any competing devices listed in the  
Conicting device listat the bottom of the sheet, errors may occur during  
printing.  
Delete the competing device if necessary. For details,  
refer to your Windows documentation or the manual  
you received with the device that is conicting.  
Windows  
The display and the procedures above may be different depending on  
your Windows version. Refer to your Windows documentation for  
complete instructions.  
Note  
Troubleshooting  
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Problems and Solutions  
Macintosh  
Check to make sure that the printer has been selected with the Chooser  
Make sure that BJC-85 is selected with the Chooser. Also make sure that the  
correct printer port is selected.  
Selecting the printer with the Chooser  
1
2
From the Apple menu, select Chooser.  
Click the BJC-85 icon.  
3
Click the Close box.  
Check to see if you are printing a large amount of text or a large image  
A large amount of data could slow down the print job because the computer must spend  
more time to process data and send it to the printer. This is common when printing a very  
large photographic image or a large amount of text.The computer processing speed, which  
is affected by the system (CPU, memory, space available on the hard disk, cache, interface,  
etc.), also affects the amount of time required to process a print job. Refer to your computer  
documentation for details.  
Troubleshooting  
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Problems and Solutions  
Check the BJ cartridge by printing a Nozzle Check Pattern  
Use the printer operation panel to print a Nozzle Check Pattern.  
Printing a Nozzle Check Pattern  
If the Nozzle Check Pattern does not print ...  
The printer may be damaged. Call the Canon Customer Care Center.  
BeforeYou Call For Service  
If the Nozzle Check Pattern prints normally ...  
There may be a problem in the software application, or the interface cable  
could be damaged or not plugged in correctly. Execute a test print.  
Printing the Test Print  
Try a test print  
Use the printer operation panel to start a Demonstration test print and check the results.  
Printing the Test Print  
If the test print does not execute ...  
The interface cable could be damaged. Replace it with the new interface  
cable.  
Troubleshooting  
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Problems and Solutions  
If the test print executes normally ...  
There could be a problem with your software application or the computer.  
Check your software settings and the computer.  
BeforeYou Call For Service  
Cannot print via the infrared port  
If the print job does not start when using the infrared port, check the location of the printer in  
relation to the computer or PDA. Change the location of the printer so the infrared ports are  
facing one another at the correct distance and angle.  
The distance and the angle between the infrared ports could differ with computer model,  
the PDA capability, and the surrounding environment. Keep the distance within 3 feet  
(0.8 m) and remove any object blocking the path between the infrared ports. Print data  
cannot be sent or received if an object blocks the path between the infrared ports. Start the  
print job again.  
If you see COMn Write Erroror a similar message on the screen, turn the printer off,  
turn it on again, then start the print job again. The correct COM port must be selected for  
the computer or PDA.  
Using Infrared Data Transmission  
Troubleshooting  
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Problems and Solutions  
LPT1: write error appears on the screen  
If an error occurs when the print job is sent to parallel port LPT1, you will see a message  
similar to this:  
Check the interface cable connections  
Check the interface cable connections at both the computer and the printer.  
Check the printer spooling setting  
The printer spooling might not be operating properly. Discontinue printer spooling and try  
printing again by sending the print data directly to the printer.  
Turning off print spooling  
1
2
3
4
Click Start, point to Settings, and click Printers.  
Right-click Canon BJC-85 and select Properties.  
Select the Details tab.  
Click the Spool Settings button.  
Troubleshooting  
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Problems and Solutions  
5
Click the button on for Print directly to the printer(this turns off spooling).  
Make sure the printer port (LPT1) is operating properly  
Check the operation status of the printer port.  
Checking the Operation Status of LPT1  
Check to see if a WPS driver is installed  
The BJC-85 may not operate properly if a WPS (Windows Printing System) driver is  
installed in your computer. If the BJC-85 and WPS printer drivers have been selected for the  
same port, uninstall the WPS driver or re-set its destination to FILE.  
1
2
3
Click Start, select Settings, and click Printers.  
Right-click the Canon BJC-85 icon and select Properties.  
Select the Details tab.  
Troubleshooting  
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Problems and Solutions  
To uninstall the WPS driver  
Refer to the documentation that came with the WPS driver. After  
uninstalling the driver, be sure to delete the WPS port.  
Click the Delete Port button, select the WPS port, then click the OK  
button.  
To change the WPS destination to FILE  
1
2
3
Click the down-arrow for Print using the following portand select the  
WPS driver.  
Click the down-arrow for Print to the following portand select FILE:  
(Creates a le on disk).  
Click the Apply button and close the printer driver.  
Troubleshooting  
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Problems and Solutions  
Check to see if the printer driver is installed properly  
It is possible that the printer driver may not be installed properly. In this situation, uninstall  
the printer driver and reinstall from the beginning.  
Re-installing the printer driver  
1
Click Start, select Programs, click BJ Printer, then click Uninstall.  
2
3
4
Click theYes button.  
Click the OK button to uninstall the printer driver.  
Reinstall the printer driver. For details, refer to the Quick Start Guide.  
Troubleshooting  
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Problems and Solutions  
Cannot install the printer driver  
If the printer driver installation was interrupted and did not continue, some possible causes  
and solutions are listed below.  
Make sure that you followed the installation procedure correctly  
Follow the instructions in the Quick Start Guide to install the printer driver. Make sure you  
select the correct method, based on the operating system you are usingWindows  
(Windows 98 or Windows 95) or Macintosh (iMac or PowerMac G3)and the type of cable  
that you are using to connect the printer and computer.  
Check the Canon Creative CD-ROM  
The Canon Creative CD-ROM could be damaged. Check that you can read the contents of  
the CD-ROM.  
Make sure no other applications are open and running  
It is strongly recommended that you shut down all applications before you run the printer  
driver installation program. Be sure to close any virus protection programs that may be  
running in the background.  
Make sure that your operating system is stable  
A serious error could cause Windows or the MacOS to become unstable. If you are  
experiencing a problem with the printer driver installation, re-start the computer by shutting  
it down, turning the power off, and turning it on again. Then re-install the printer driver.  
Troubleshooting  
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Problems and Solutions  
Check to see if the following message is displayed  
File cannot be found on the specified path or disk.  
Make sure you load the Canon Creative CD-ROM and select the CD-ROM drive.The name  
of the drive (D:, E:, F:, etc.) depends on the computer.  
Application Error or General Protection Fault appears on the screen  
An application error or general protection fault are Windows system errors. For more  
details, see your Windows online Help.  
Check to see if you are using Windows 3.1 application software  
If you use Windows 3.1 application software on Windows 98 or 95, it may not operate  
correctly and could cause an error. Use only Windows 98 or 95 application software.  
Contact the software manufacturer and inquire about an updated version of your Windows  
3.1 software application.  
Check to see if one of the following messages has been displayed  
Cannot execute print due to insufficient memory.  
Troubleshooting  
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Problems and Solutions  
Refer to the software application manual for the amount of memory required to run the  
program. Add more memory (RAM) if required. Shut down all other software applications  
before you open the software application and try again.  
Cannot execute background printing due to insufficient  
memory.  
Cannot execute print due to insufficient disk space.  
Delete any unnecessary les to make room on the hard disk.  
Check to see if there are any errors in the document  
Try printing a newly created document.  
Check to see if the printer driver has been installed properly  
It is possible that the printer driver may not have been installed properly. Uninstall the  
printer driver and re-install it from the beginning. See your Quick Start Guide for details.  
Troubleshooting  
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Problems and Solutions  
Cannot print to the end of the print job  
Part of the text is missing at the bottom of the last page printed and the following pages are  
not printed.  
Normal  
Printer Features  
Simple, compact design  
Drop Modulation Technology  
The light, yet sturdy construction of  
the BJC-85 allows easy set up  
and operation, even for beginners.  
The BC-11e Color BJ Cartridge and  
BC-12e Photo BJ Cartridge employ  
Canons new dual drop technology,  
which produces ne halftones with  
combinations of large and small dots,  
resulting in truly stunning color  
photographs on Canon special media  
like high resolution paper, glossy photo  
paper, or high gloss lm.  
Variety of print media  
The printer produces superb color printing  
on plain paper or coated paper like Canon's  
High Resolution Paper, but for professional  
jobs you may prefer one of the many special  
media you can use with this printer, like  
transparencies for OHP presentations, back  
print lm, glossy photo paper, high gloss lm,  
or glossy photo cards.  
Easy operation  
In the printer driver you only need to  
select the BJ cartridge and type of  
media for the print job to produce  
sensational results. Printing on  
special media like back print lm was  
never easier.  
Abnormal (part of last page missing)  
Printer Features  
Simple, compact design  
Drop Modulation Technology  
The Color BJ Cartridges BC-21e and  
BC-22e Photo employ Canons new  
dual drop technology, which produces  
ne halftones with combinations of  
large and small dots, resulting in truly  
stunning colour photographs on  
Canon special media like high  
resolution paper, glossy photo paper,  
or high gloss lm.  
The light, yet sturdy construction of  
the BJC-85 allows easy set up  
and operation, even for beginners,  
and it will not require much space  
in your work area.  
Variety of print media  
The printer produces superb colour printing  
on plain paper or coated paper like Canon  
High Resolution Paper HR-101, but for  
professional jobs you may prefer one of the  
r
Troubleshooting  
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Problems and Solutions  
Check the printer and interface cable  
Check the printer status and the interface cable connections.  
Check interface cable connections at the printer and computer  
Check to see if paper or special print media you are using has been selected in the  
printer driver  
If you are printing on a paper size that has not been selected in the printer driver or the  
software application, part of the text may be cut off.  
Use the selected paper size, or change the paper size selection in the software  
application.  
Check the printer driver paper size selection and make sure that it is the same as  
the paper size selected in the software application.  
If the software application does not allow paper size selection, select the paper  
size in the printer driver.  
Check to see if a WPS driver is installed  
This printer may not operate properly if a WPS (Windows Printing System) driver is installed  
in your computer and selected for the same port.  
Check to see if a WPS driver is installed  
Troubleshooting  
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Problems and Solutions  
Check to see if you have disrupted the infrared data transfer in progress or activated  
another infrared communication device nearby  
Do not disrupt the infrared communication between the printer data port and the computer  
port. Any physical disruption of more than 10 seconds will cause cancellation of the print  
job, and blank sheets will be ejected from the printer. Remove any physical object blocking  
the line of sight between the infrared ports on the printer and computer.  
Do not attempt to use other infrared devices nearby while a print job is executing. For  
example, using electrical home appliances such as a remote controlled TV could disrupt the  
infrared data transmission between the printer and computer and cause the print job to halt.  
Troubleshooting  
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Problems and Solutions  
Paper does not feed automatically from the sheet feeder  
If paper does not feed smoothly from the sheet feeder, the paper or special print media may  
not be set correctly.  
Check to see if Manual Feed has been selected in the printer driver  
Select Auto Feeder in the printer driver when you want to feed cut sheets automatically from  
the sheet feeder.  
Selecting the sheet feeder (auto feeder)  
Windows  
1
2
3
4
5
Click Start, select Settings, and click Printers.  
Right-click the Canon BJC-85 icon and select Properties.  
Select the Main tab.  
Click the Advanced button.  
Select the Quality tab.  
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Problems and Solutions  
6
Click the Paper Feed line or down-arrow, and select Auto Feeder from the  
drop-down list.  
Selecting the sheet feeder (auto feeder)  
Macintosh  
1
2
From the File menu, select Print.  
For Paper Feed, select Auto Feeder.  
Troubleshooting  
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Problems and Solutions  
Follow the correct procedure to set paper in the auto sheet feeder  
5
2
4
3
1
Always fan the stack to remove static cling before loading the sheets in the  
auto sheet feeder. Make sure the stack is perfectly at without curls, folds,  
wrinkles, etc., then align the edge of the stack with the right side of the  
sheet feeder and insert it into the printer until it stops.  
1
2
Slide the paper guide to the left edge of the paper.  
The number of sheets that you can load in the sheet feeder depends on  
the kind of the paper or special print media you are using. Make sure that  
you do not exceed the maximum number of sheets allowed for the print  
media.  
3
MediaYou Can Use With This Printer  
Troubleshooting  
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Problems and Solutions  
To prevent curling, never leave paper in the sheet feeder for a long period.  
Never load the following type of paper in the sheet feeder:  
4
5
Excessively thin paper (17 lb./64 g/m2 or less)  
Excessively thick paper (28 lb./105 g/m2 or more)  
Postcards  
Thick envelopes (use only US Com #10 or European DL)  
Punched or heavily embossed paper  
Printout rotated 90 degrees  
If the printout is rotated 90 degrees, the Orientation setting is not correct.  
Portrait orientation  
ABC,Inc.  
Annual Corporate Report  
1999  
Landscape orientation  
ABC,Inc.  
Annual Corporate Report  
1999  
Contents  
Report to  
stochholders  
of business  
performance  
during the  
1.Profit and Loss  
Statements  
2.Balance Sheet  
3.Business Trends  
in 1998  
1
3
5
4.Business Plan for  
1999  
5.Conclusion  
9
13  
Contents  
Report to  
Report to  
stochholders  
of business  
performance  
during the  
stochholders  
of business  
performance  
during the  
1.Profit and Loss  
Statements  
2.Balance Sheet  
3.Business Trends  
in 1998  
1
3
5
4.Business Plan for  
1999  
5.Conclusion  
9
13  
Troubleshooting  
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Problems and Solutions  
Check to see if the correct Orientation has been selected  
Select portrait if the text is printed in landscape orientation.  
Selecting the orientation  
Windows  
1
2
3
4
Click Start, select Settings, and click Printers.  
Right-click the Canon BJC-85 icon and select Properties.  
Select the Paper tab.  
Click Portrait to print lengthwise to the direction of paper feed.  
Some software applications allow you to select the Orientation for the print  
job. If you select the Orientation with the software application, you must  
select the identical setting with the printer driver. If the software  
application does not allow selection of the Orientation, you must use the  
printer driver Orientation selection.  
Note  
Troubleshooting  
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Problems and Solutions  
Selecting the orientation  
Macintosh  
1
2
From the File menu, select Page Setup.  
For the Orientation setting, click the  
icon.  
Vertical lines are broken  
Vertical lines in the printed document are broken or jagged.  
Make sure the BJ cartridge is correctly installed  
Remove the BJ cartridge and install it correctly. Make sure the triangular marks on the  
BJ cartridge and holder are aligned then press down gently on the raised, left side of the  
BJ cartridge until you hear it lock in place.  
Align marks  
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Problems and Solutions  
Check the Print Quality setting  
Use the Print Quality slide bar to select Fine.  
Selecting Fine for Print Quality  
Windows  
1
2
3
4
5
Click Start, select Settings, and click Printers.  
Right-click the Canon BJC-85 icon and select Properties.  
Select the Main tab.  
Click the Advanced button.  
On the Quality tab, drag the Print Quality slide bar completely to the right  
to select Fine.  
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Problems and Solutions  
Selecting Fine for Print Quality  
Macintosh  
1
2
3
4
5
From the File menu, select Print.  
Under Print Mode, click the Manual  
Click the Details button.  
icon.  
Click the Quality icon.  
Drag the Print Quality slide bar completely to the right to select Fine.  
Troubleshooting  
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Problems and Solutions  
BJ cartridge does not return to the home position after installation  
After the BJ cartridge is installed in the printer, the cartridge holder does not return to the  
home position.  
After replacing the BJ cartridge or an ink tank, the cartridge holder does not return to the  
home position.When the CARTRIDGE button is pressed, the printer beeps but the POWER  
light remains ashing.  
Home position is on the right.  
Make sure the BJ cartridge is installed correctly  
Turn the printer off, wait a few seconds, turn it back on, and then re-install the BJ cartridge.  
Replacing a BJ Cartridge  
If the BJ cartridge and holder do not return to the home position, then remove the  
BJ cartridge and install another BJ cartridge.  
It takes approximately 2 seconds for the printer to recognize a newly  
installed BJ cartridge. During this time, the cartridge holder will not return  
to the home position, even after you press the CARTRIDGE button.  
Note  
Troubleshooting  
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Problems and Solutions  
Cannot print via wireless infrared connections  
Windows  
The print job does not execute when the computer is set up for a wireless infrared  
connection with the printer.  
Make sure the infrared driver is installed correctly  
The Microsoft Infrared Communication Driver must be installed to perform printing jobs via  
infrared communication from the computer. Other infrared drivers may not operate correctly.  
Make sure that the correct infrared communication driver is installed.  
Using infrared data transmission  
Some computers may require adjusting a BIOS setting to enable infrared  
communication. For details, see your computer documentation.  
Note  
Make sure an infrared communication driver can be used  
Open the Infrared Monitor and verify that the infrared communication has been enabled and  
that the printer has been detected.  
Conrming the infrared connection  
1
2
3
Click Start, select Settings, and click Control Panel.  
Double-click the Infrared icon.  
Select the Options tab.  
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Problems and Solutions  
4
Click the check box on for Enable infrared communication.”  
Check to see if you are using anything other than PC/AT compatible  
The computer must be PC/AT compatible to print using infrared communication.  
Make sure the correct port is selected to receive data  
Make sure that COM4: (Infrared Serial (COM) Communication Port) is selected in the data  
receiving printer port to print by infrared communication. Selecting any port other than this  
port may cause an error.  
The number of the serial port (COM4) may differ, depending on the  
operating system environment.  
Note  
Troubleshooting  
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Problems and Solutions  
Selecting the infrared transceiver port  
1
2
3
4
Click Start, select Settings, and click Printers.  
Right-click the Canon BJC-85 icon and select Properties.  
Click the Details button.  
Click the down-arrow for Print to the following portand select  
COM4: (Infrared Serial (COM) Port.”  
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Problems and Solutions  
Make sure the BJC-85 is connected properly with the computer via infrared port  
Conrming correct infrared connection  
1
2
3
Click Start, select Settings, and click Control Panel.  
Double-click the Infrared Monitor icon.  
Make sure that BJC-85 is listed as the currently active infrared device.  
Troubleshooting  
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Problems and Solutions  
Paper skews or jams during feeding  
If a sheet of paper skews and jams, a message is displayed:  
Paper Jam!  
Make sure the paper is set in the sheet feeder correctly  
Loading Paper in the Printer  
Removing a paper jam  
1
Slowly pull the jammed sheet straight out of the sheet feeder or out of the  
paper eject slot, whichever is easier.  
If the larger portion of the sheet is at the paper eject slot, pull it out from  
the front of the printer.  
If the larger portion of the sheet is on the sheet feeder, pull it out from the  
sheet feeder.  
Troubleshooting  
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Problems and Solutions  
Press the paper release lever if necessary.  
Paper Release Lever  
2
Remove the jammed paper.  
After the paper is removed, the print job resumes automatically.  
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Problems and Solutions  
Screen colors and the printed color do not match  
The colors on the printout are unsatisfactory. For example, on-screen blue is printed purple  
or deep red, or on-screen light green appears deep green or weak yellow (strong red). Light  
green appears deep green (weak yellow).  
Determine if the print head needs to be cleaned  
The print head could be clogged or the ink may have run out when the colors on the printout  
do not match the screen.  
1
2
Print a Nozzle Check Pattern.  
Printing a Nozzle Check Pattern  
Clean the print head.  
Cleaning the Print Head  
Determine if only certain colors are unsatisfactory  
Adjust the printer driver color setting to match the colors.  
Adjusting the color  
Windows  
1
2
3
4
Click Start, select Settings, and click Printers.  
Right-click the Canon BJC-85 icon and select Properties.  
Select the Main tab.  
Click the Advanced button.  
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Problems and Solutions  
5
6
Select the Color tab.  
Click the Color Adjustment box; make sure a check mark appears.  
Adjusting the color  
Macintosh  
1
2
3
From the File menu, select Print.  
Under Print Mode, click the Manual  
Click the Details button.  
icon.  
Troubleshooting  
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Problems and Solutions  
4
Click the Color icon.  
Document prints in black only  
A document that contains colored text or images prints only black ink.  
Check to see if the BC-11e Color BJ Cartridge is installed  
Press the CARTRIDGE button to move the cartridge holder to the center and open the  
cartridge cover to see if a BC-11e Color BJ Cartridge is installed. Always use a BC-11e  
Color BJ Cartridge for color printing.  
Make sure that Grayscale Print is turned off  
While Grayscale Print is selected, all colors will print in black and white. For color printing,  
click the Grayscale Print box to remove the check mark.  
Turning Grayscale Print off  
Windows  
1
2
3
Click Start, select Settings, and click Printers.  
Right-click the BJC-85 icon and select Properties from the pop-up menu.  
Select the Main tab.  
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Problems and Solutions  
4
Click the Grayscale Print box to remove the check mark.  
Turning Grayscale Print off  
Macintosh  
1
2
From the File menu, select Print.  
In the Print dialog box, click the Print Grayscale box to remove the check  
mark.  
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Problems and Solutions  
Make sure the color settings are correct in the software application  
Some application software may contain a dialog box with an option to select black and white  
only. Change this setting to enable color printing.  
Make sure the BJC-85 is selected as default printer  
It is necessary to select the BJC-85 as the default printer. If another black and white printer  
is selected as the default printer, then the BJC-85 printer could print black ink only.  
Check to see if the BJC-85 printer is selected as the default printer  
Colors are broken or uneven  
Printed colors are faded, broken or uneven, compared to the colors on the screen.  
Make sure the correct BJ cartridge and media type are selected for the print job  
Check the printer driver settings, and make sure that the correct BJ Cartridge and Media  
Type settings are selected for the print job.  
Selecting the BJ Cartridge and Media Type  
Windows  
1
2
3
Click Start, select Settings, and click Printers.  
Right-click the BJC-85 icon and select Properties from the pop-up menu.  
Select the Main tab.  
Troubleshooting  
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Problems and Solutions  
4
Select the BJ Cartridge and Media Type for the print job.  
Selecting the BJ Cartridge and Media Type  
Macintosh  
1
2
From the File menu, select Print.  
In the Print dialog box, select the BJ Cartridge and Media Type for the  
print job.  
Make sure that Canon ink tanks are installed in the BJ cartridge  
The color quality may degrade if you use ink from other manufacturers. For best quality, use  
Canon ink tanks.  
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Problems and Solutions  
Printing beyond the edge of a page, or portions of a printed page  
are missing  
The print start position is incorrect, causing the end of the page to extend onto the next  
sheet. If the print start position is incorrect, this can cause the print area to shift and appear  
out of position at the top, bottom, left, or right on the printed sheet.  
Determine if you are printing on a paper size different from what is selected in the  
application software  
Make sure you use the paper size selected in the software application. Select the correct  
paper size setting in the software application.  
Selecting the paper size  
Setting the correct margins in the software application ensures that the  
print area will be centered on each page of the document. For details  
about setting the margins for a document, refer to your software  
application documentation.  
Top margin  
Left margin  
Right margin  
Bottom margin  
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Problems and Solutions  
If the print area shifts to the top, increase the top margin, and decrease  
the bottom margin.  
If the print area shifts to the left, increase the left margin, and decrease  
the right margin.  
If the print area shifts to the bottom, increase the bottom margin, and  
decrease the top margin. (If the bottom margin is not adjustable in the  
software application, then reduce the number of lines on a page to  
increase the bottom margin.)  
If the print area shifts to the right, increase the right margin, and  
decrease the left margin. (If the right margin is not adjustable in the  
software application, then reduce the number of characters in a line of a  
text to increase the right margin.)  
Determine if you are printing on a page size different than the page size selected in  
the printer driver  
The print area will shift to the top left if you are printing on a paper larger than what is  
selected in the printer driver, and will shift to the bottom right if you print on a paper size  
smaller than what is selected in the printer driver. Select the page size in the printer driver.  
Determine if the Scale print option is selected  
If you are attempting to execute a Scale print, make sure the rate of enlargement/reduction  
is set correctly and make sure that the Page Size selection is correct.  
Determine if you are printing on a page size shorter than what is selected in the  
software application  
Make sure you use the page size that is selected in the software application.  
Troubleshooting  
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Problems and Solutions  
Determine if the top margin value in the software application is too large  
Reduce the top margin value to the minimum allowed by the software application. If this is  
not possible, then reduce the number of lines allowed per printed page. Refer to your  
software application documentation for details.  
Printer does not turn on  
The POWER light does not come on when you press the POWER button.  
Check the printer and power cable  
3
4
1
2
Connect the power cord to the printer and plug the power cord securely  
into the power outlet.  
1
Press the POWER button again to see if the POWER light comes on.  
2
Plug other electrical appliances into the same power outlet to see if it is  
working.  
3
If the power outlet is overloaded, then the printer will automatically turn  
off. If this occurs, unplug the printer for a few moments and plug it in again.  
4
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Problems and Solutions  
Printer seems to be working but nothing prints  
The printer is operating but only blank pages are ejected.  
Remove the BJ Cartridge and make sure that the orange protective tape was  
removed from the print head  
The ink will not ow with the orange protective tape attached. Make sure the orange tape is  
removed before installing a BJ cartridge in the printer.  
Do not touch the  
print head area or  
Orange  
Protective Cap  
Orange  
Protective Tape  
Print a nozzle check pattern  
Print a nozzle check pattern to conrm that the print quality has been restored.  
Printing a Nozzle Check Pattern  
If the nozzle check pattern prints ...  
A problem probably exists in the interface cable connection, the infrared  
communication environment, or software application.  
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Problems and Solutions  
If the Nozzle Check Pattern does not print ...  
Execute a print head cleaning and print head deep cleaning.  
Cleaning the Print Head  
If the printing cannot be restored after ve print head cleanings then the  
ink may have run out. Replace the ink tank with a new one.  
Replacing a BJ Cartridge  
Print job halts  
The print job halts before it has completed.  
Determine if the print job contains a large color image  
High resolution pictures or images could cause the print job to pause temporarily due to the  
time required to process the large amount of data being sent. The print process should  
resume normally.  
Check for the following message  
Paper Jam!  
A sheet of paper is jammed in the printer. Remove it to resume printing.  
Removing a Paper Jam  
Troubleshooting  
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Problems and Solutions  
Determine how long the printer has been in constant operation  
Continuous printing for an extended length of time could cause the print head to overheat  
and cause it to stop. The print head will stop for a few moments at the end of each pass to  
allow it to cool off after it has become overheated.  
During heavy duty printing of large areas of dark color, the printer may automatically halt to  
protect the print head from damage. In such a case, further printing is not possible until the  
print head has completely cooled. Turn off the printer and wait approximately 15 minutes.  
Caution  
If the print head has overheated, do not touch the print head until it has  
cooled.  
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Problems and Solutions  
Cannot feed paper manually  
The printer would not accept a sheet of paper inserted manually.  
Check to see if the paper is set correctly  
Always fan the stack to remove static cling before loading the sheets in the sheet feeder.  
Make sure the stack is perfectly at without curls, folds, wrinkles, etc., then align the edge of  
the stack with the right side of the sheet feeder and insert it into the printer until it stops.  
Slide the paper guide to the left edge of the paper.  
To prevent curling, do not leave paper in the sheet feeder for a long period.  
Do not load the following type of paper in the sheet feeder:  
Excessively thin paper (17 lb./64 g/m2 or less)  
Excessively thick paper (28 lb./105 g/m2 or more)  
Postcards  
Thick envelopes (use only US Com #10 or European DL)  
Punched or heavily embossed paper  
Troubleshooting  
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Problems and Solutions  
Selecting Manual Feed  
Windows  
1
2
3
4
5
Click Start, select Settings, and click Printers.  
Right-click the BJC-85 icon and select Properties from the pop-up menu.  
Select the Main tab.  
Click the Advanced button.  
On the Quality tab, click on the Paper Feed box and select Manual Feed  
from the drop-down list.  
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Problems and Solutions  
Selecting Manual Feed  
Macintosh  
1
2
From the File menu, select Print.  
In the Print dialog box, click on the Paper Feed box or down-arrow and  
select Manual from the pop-up menu.  
Printing blurred or smudged  
Determine if you are printing on plain paper with Print Quality set for Fine  
Printing in the Fine mode could result in excess ink on the paper. Reduce the print quality to  
avoid blurring or smudging.  
Printing With Windows  
Printing With Macintosh  
Check to see if the paper thickness is within the specified thickness  
Do not use paper thicker than 28 lb. (106 g/m2) to avoid blurring or smudging on the paper.  
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Problems and Solutions  
Determine if the document exceeds the recommended print area  
Adjust the setting to print within the recommended print area. Printing outside the  
recommended printing area could cause blurring or smudging.  
Printing Area  
If you are using glossy paper, make sure that you print on the glossy side only  
Always load glossy paper with the glossy side facing up.  
Check to see if the paper is curled or bent  
To remove the curl, bend the sheet gently in the direction opposite the curl.  
Printout is excessively curled  
The printed sheet is excessively curled, wrinkled, or warped.  
Determine if you are printing an image or picture that has dense colors  
Printing an image or picture with dense colors requires a large amount of ink and could curl  
or wrinkle the paper. For such print jobs, use High Resolution Paper or Glossy Paper.These  
sheets have specially coated surfaces designed to increase the absorption of the ink, which  
avoids curling or wrinkling.  
Special print media must be printed on the correct print side.  
Note  
Media You Can Use With This Printer  
Check Intensity setting in the printer driver  
To reduce wrinkling and curling, reduce the amount of ink used in the print job.  
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Problems and Solutions  
Lowering the Intensity setting  
Windows  
1
2
3
Open the printer driver.  
On the Main tab, click the Advanced button then select the Color tab.  
Slide the button on the Intensity slide bar to the left to reduce the amount  
of ink used in the print job.  
Lowering the Density setting  
Macintosh  
1
2
From the File menu, select Print.  
In the Print dialog box, click the Manual  
button.  
icon then click the Details  
3
4
In the Detailed Setting dialog box, click the Color icon.  
Drag the button on the Density slide bar to the left to reduce the amount of  
ink used in the print job.  
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Problems and Solutions  
ERROR light is orange  
The orange ERROR light comes on, the printer beeps, and the printer does not operate.  
The printer will beep when an error occurs and the orange ERROR light will come on or  
ash to let you know when and what type of error has occurred.You may need to turn the  
printer off and turn it on again in order to identify the problem.  
The orange light will ash and the printer will beep to alert you that the paper has not fed  
into the printer. If there is no paper in the sheet feeder, then load some paper. If the paper is  
not straight in the sheet feeder, then straighten it and try again.  
Check to see if the following message is displayed on the screen  
Paper Jam!  
If paper is jammed inside the printer, the printer will beep twice and the orange ERROR  
light will ash. Remove the jammed paper and set a new sheet of paper to resume printing.  
Loading Paper in the Printer  
Check to see if the BJ cartridge has been removed  
If the BJ cartridge has been removed during printing, or if the BJ cartridge failed electrically,  
the printer will beep three times and the orange ERROR light will ash. Re-install the BJ  
cartridge in the cartridge holder if it has been removed, or install a new BJ cartridge to  
resume printing.  
Replacing a BJ Cartridge  
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Problems and Solutions  
Check to see if you have installed the wrong BJ cartridge for the print job  
If the BJ cartridge is not appropriate for the print job, or if you attempt to start a print job with  
the optional Scanner Cartridge installed, the printer will beep 4 times and the orange  
ERROR light will ash. Install the correct BJ cartridge to resume printing.  
Check the ink level in the ink tanks  
If the low-ink alert has been turned on, the orange ERROR light will ash and tell you which  
ink tank is low by the number of ashes.You can continue the print job until the ink runs out  
by pressing the RESUME button, but immediate replacement of the ink tank is  
recommended. Use the printer driver or the printers operation panel to reset the low-ink  
alert after replacing the ink tank.  
Using the Low-Ink Alert  
Check to see if you have stopped the BJ cartridge replacement  
If you discontinue the BJ cartridge replacement, the printer will beep 3 times and the  
orange ERROR light will ash. Press the CARTRIDGE button to continue BJ cartridge  
replacement. If you intend to use the printer in this situation, then press the RESUME  
button.  
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Problems and Solutions  
Check to see if the orange ERROR light is flashing  
The printer beeps and the orange ERROR light ashes continuously. If there is no paper  
jam, or the BJ cartridge has not been removed incorrectly, an error may have occurred in  
the printer. Refer to the table below for a solution.  
ERROR  
Light  
Beeps  
Meaning  
Solution  
Lights  
and  
remains  
on  
1
Paper not set in the sheet  
feeder correctly  
Paper jam  
BJ cartridge not installed  
Correct BJ cartridge not  
installed  
Remove the paper from the auto sheet feeder and load it  
correctly.  
Remove the paper jam.  
Install a BJ cartridge correctly.  
Replace with a correct BJ cartridge.  
2
3
4
Flashing  
2
3
4
5
The ink is low  
This is a precaution. Press RESUME to continue. Replace the  
ink tank as soon as possible.  
When BJ cartridge is replaced, press the RESUME button to  
resume printing.  
BJ cartridge is being  
replaced  
Battery is low (using  
optional portable kit)  
Change the optional battery pack.  
Waste ink tank is full  
You may be able to print by pressing the RESUME button but  
the waste ink tank needs to be replaced soon. Call the Canon  
Customer Care Center.  
BeforeYou Call For Service  
1-7  
An error occurred inside  
the printer  
A serious error may have occurred. Turn the printer off. Wait  
several minutes, then turn it back on. If the error still persists,  
call the Canon Customer Care Center.  
Both  
9-11  
ERROR  
and  
POWER  
lights  
ashing  
BeforeYou Call For Service  
8
Printer is overheated  
A serious error may have occurred. Turn the printer off for  
approximately 15 minutes and then turn it back on. If the error  
persists, replace the BJ cartridge. If this does not correct the  
problem, call the Canon Customer Care Center.  
BeforeYou Call For Service  
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Problems and Solutions  
The following messages may also be displayed in the BJ Printer Status Monitor.  
Waste ink tank full! Call for service!  
Service error xxx! Call for service!  
Error Number: *300appears on the screen and print job does  
Macintosh  
not execute  
This is a Macintosh error message where the * is replaced with a letter.  
Make sure that the printer is turned on  
Make sure that the POWER light is green. When the POWER light is ashing green, the  
printer is warming up. Wait a few moments for the POWER light to stop ashing.The printer  
is ready when the green POWER light remains on.  
Printer does not turn on  
Check the printer and the interface cable  
Check the printer status and the connection of the printer interface cable connections.  
Check interface cable connections at the printer and computer  
Check to see if the background printing is operating properly  
Follow this procedure to disable background printing and try to execute the print job again.  
1
2
From the Apple menu, choose Chooser.  
Click the BJC-85 icon.  
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Problems and Solutions  
3
Click the Backgrounding button off.  
If you cannot execute background printing, correct this problem as soon  
as possible.  
Note  
Cannot execute background printing  
Make sure that the printer driver has been installed correctly  
There may be a problem with the printer driver. Uninstall it and install the printer driver  
again.  
The problem may exist within the printer driver. Uninstall the printer driver and reinstall it.  
Printing With Macintosh  
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Problems and Solutions  
Type x Errorappears on the screen  
Macintosh  
This is a Macintosh printer error where xis replaced with a number.  
Determine if any other software applications are open  
If you are running other software applications during a print job, it is possible that the  
required amount of memory may not be available for the print job and result in this error.  
Close all software applications and start the print job again.  
Determine if sufficient memory is available  
Refer to the application software manual to verify that you have enough memory to run the  
software application. If you do not have sufcient memory, add memory (RAM). Refer to  
your computer documentation for details about adding memory.  
An error could occur if there is not enough space available on the hard disk of your  
computer. Secure enough hard disk space by deleting unnecessary les to create enough  
space for the creation of temporary les during printing.  
Determine if there is any problem with the document file  
If unknown characters and letters are printed only for a specic document le, then the  
problem may exist within that le, or the software application that you are using. In this  
case, try typing the same text in a newly created le. If the new document prints normally  
then the problem exists in the original document le. If the same problem occurs with the  
new le, call the Canon Customer Care Center.  
BeforeYou Call For Service  
Getting Help From Canon  
Troubleshooting  
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Problems and Solutions  
Determine if the printer driver has been installed properly  
There may be a problem with the printer driver. Uninstall it and install the printer driver  
again.  
The problem may exist within the printer driver. Uninstall the printer driver and reinstall it.  
Printing With Macintosh  
Determine if any special extension files or control panel options are in use  
The printer driver could conict with a non-Apple generated le extension or a control panel  
option. Use the Extensions Manager to change the conguration to eliminate any conicts.  
Cannot execute background printing  
Make sure that background printing has been turned on  
If you cannot execute background printing, this feature may have been turned off.  
Turning on background printing  
Windows  
1
2
3
Open the printer driver.  
Select the Page Layout tab.  
Click the Background Printing box; make sure a check mark appears.  
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Problems and Solutions  
Turning on background printing  
Macintosh  
1
2
3
From the Apple menu, choose the Chooser.  
Click the BJC-85 icon.  
Click the Backgrounding button to turn it on.  
If background printing has been turned on, there may not be enough  
space on the disk to create temporary files for printing  
Macintosh  
Check to see if there is sufcient empty space on the hard disk of your computer.  
Background printing cannot be executed if there is not enough free space available on the  
hard disk of your computer. If there is not enough space available on your hard disk, secure  
enough hard disk space by deleting unnecessary les.  
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Problems and Solutions  
Cannot select the printer driver in the Chooser  
Macintosh  
Check the following items if you cannot select the printer driver in the Chooser.  
Make sure the printer is turned on  
Make sure the printer is turned on and the POWER light is green. If the green light is  
ashing, then the printer is warming up. Wait a few moments for the printer to nish  
warming up.  
Printer does not turn on  
Check the printer and the interface cable connections  
Check the interface cable connections at the printer and computer  
Make sure that the printer driver has been installed correctly  
There may be a problem with the printer driver. Uninstall it and install the printer driver  
again.  
The problem may exist in the printer driver. Uninstall the printer driver and reinstall it.  
Printing With Macintosh  
Make sure the server is turned on in the networking environment  
Printing With Macintosh  
Determine if there is a problem with the networking environment  
If necessary, call the system administrator.  
Printing With Macintosh  
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BeforeYou Call For Service  
Before you call for service, please gather some information that will help the Canon  
Customer Care Center nd a solution for your problem.  
Work through the troubleshooting descriptions of problems and solutions to attempt to solve  
the problem. If you cannot solve the problem, follow the steps below and prepare answers  
for some basic questions you may be asked by the technician.  
Describing the problem  
Write a short memo describing the problem.  
Note any error messages that were displayed on the screen.  
Make sure you have all the important information about your system (amount of  
memory, free disk space, current version number of the printer driver).  
DescribingYour System  
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Before You Call For Service  
Describing your system  
Follow the simple procedures below to obtain the important information about your  
operating environment and printer driver that you will need before you call for service.  
Obtaining the OS version number and amount of memory  
Windows  
1
2
3
Right-click the My Computer icon.  
Select Properties from the pop-up menu.  
From the General tab read and write down the version number of your  
operating system and the amount of memory (RAM) installed.  
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Before You Call For Service  
Macintosh  
Obtaining the OS version number and amount of memory  
1
2
From the Apple menu, select About This Computer.  
Read and write down the version number of your operating system and  
the amount of memory (RAM) currently installed.  
Determining the amount of free disk space available  
Windows  
1
2
3
Double-click the My Computer icon.  
Right-click the Hard Disk icon.  
Select Properties from the pop-up menu.  
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Before You Call For Service  
4
Read and write down the number for the amount of Free Spaceon the  
disk.  
Determining the amount of free disk space available  
Macintosh  
1
2
On the desktop, click the Macintosh HD icon.  
From the File menu, select Get Info., then select General Information.  
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Before You Call For Service  
3
Read and write down the number for the amount of Available disk space.”  
Obtaining the version number of the printer driver  
Windows  
1
2
Click Start, select Settings, and click Printers.  
Right-click the Canon BJC-85 icon and select Properties from the pop-up  
menu.  
3
4
5
Select the Main tab.  
Click the About button.  
Read and write down the version number.  
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Before You Call For Service  
Obtaining the version number of the printer driver  
Macintosh  
1
On the desktop, double-click the icon of the startup disk (Macintosh HD for  
example).  
2
3
4
5
6
Double-click the System folder.  
Double-click the Extensions folder.  
Select the BJC-85 icon.  
From the File menu, select Get Info.  
Read and write down the version number of the printer driver.  
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Getting Help From Canon  
Canon Computer Systems, Inc. offers a full range of customer technical support* options  
including:  
24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues on  
most current products (1-800-423-2366)  
Speak to a technician free of service charge (currently Monday Friday  
8:00 a.m. to 10:00 p.m. and Saturday 12:00 p.m. to 6:00 p.m. EST, excluding  
holidays) for products still under warranty** (1-757-413-2848)  
Speak to a technician (currently $24.99 per call) during holidays and days/hours  
not listed above regarding urgent product questions or for products no longer  
under warranty (1-800-423-2366)  
Or for a charge of $2.50 per minute, to a maximum of $25.00 per call  
(1-900-246-1200)  
To nd out about all Canon products and accessories, to download the latest  
drivers, and to explore all your technical support options incuding e-mail support,  
visit the Canon Computer Systems, Inc. Web site (www.ccsi.canon.com)  
24-hour, toll-free Fax Retrieval System (1-800-526-4345)  
Within Canada, 24 hours a day, 7 days a week* (1-800-263-1121)  
*Support program specics subject to change without notice.  
** Refer to individual product information for warranty details.  
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Servicing the Printer  
Your Canon printer is designed with the latest technology to provide trouble-free operation.  
The warranty card that comes with the printer describes Canons limited warranty. Be sure  
to read the warranty information to nd out about the different service options available to  
you.  
Save your sales receipt for proof of purchase. In the event that your  
printer needs service, you will need your proof of purchase to obtain  
warranty service.  
Note  
Be sure to ll out the Registration card and send it in. This will help Canon give you better  
support service.  
If you seem to have a problem, try to solve it by referring to the troubleshooting information.  
If you cannot solve the problem, contact the Canon Customer Care Center.  
If you feel your printer needs servicing, contact Canon on the World Wide Web to locate the  
Canon Authorized Service Facility (ASF) nearest you. If you do not have access to the Web,  
you can call Canon.  
Getting Help From Canon  
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Specications  
Printer Specications  
Printing Area  
Specications  
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Printer Specications  
Printing Method  
Resolution (max.)  
Paper Handling  
Print Speed  
Ink Jet Technology  
720 x 360 dpi (vertical x horizontal)  
Auto Feed, Manual Feed  
BC-10 Black BJ Cartridge:  
5 ppm  
BC-11e Color BJ Cartridge:  
2 ppm  
Printing Direction  
Print Width (max.)  
Line Speed Feed  
Line Feed Pitch  
Uni-directional (or bi-directional, depending on data format)  
8 in. (203 mm)  
70 ms/line (4.23 lines)  
1/6, 1/8, n/60, n/180, n/360 (where nis programmable  
and 1 in./25.4 mm)  
Character Pitch  
Buffer  
10 cpi, 12 cpi, 15 cpi, proportional  
Any setting selectable but disabled when using infrared data  
transmission  
Input buffer approx. 23 KB, no download buffer  
Input buffer approx. 2 KB, with 25 KB download buffer  
Interfaces  
Parallel IEEE 1284  
Universal Serial Bus (USB)  
IrDA Ver. 1.1 Infrared  
Specications  
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Printer Specications  
BC-10 Black BJ Cartridge  
BC-11e Color BJ Cartridge  
Print head  
Ink tank  
Ink color  
Capacity  
128 nozzles  
BCI-10 Black Ink Tank  
Black  
Approx. 170 pages at 5% coverage  
Print head  
64 nozzles for black  
24 nozzles each for cyan, magenta, yellow  
Black, cyan, magenta, yellow  
BCI-11 Color and Black Ink Tanks  
Ink color  
Ink tanks  
Capacity  
Black  
Approx. 60 pages at 15% coverage  
Approx. 80 pages at 15% coverage  
Color  
BC-12e Photo BJ Cartridge  
Print head  
64 nozzles for black  
24 nozzles each for cyan, magenta, yellow  
Cyan, magenta, yellow  
Ink color  
Ink tanks  
Capacity  
Black  
BCI-12 Color and BCI-12 Black Ink Tanks  
Approx. 60 pages at 15% coverage  
Approx. 80 pages at 15% coverage  
Color  
Acoustic Noise Level  
Approx. 45 dB (A)  
Operating Environment  
Temperature 41 to 95°F (5 to 35°C)  
Humidity  
10 to 90% RH (without condensation)  
Storage Environment  
Power Source  
Temperature 32 to 95°F (0 to 35°C)  
Humidity  
5 to 95% RH (without condensation)  
Universal AC Adapter AD-360U connected to  
AC 100V 50/60 Hz  
Specications  
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Printer Specications  
Power Consumption  
Dimensions  
Weight  
Standby  
Printing  
3 W  
23 W (max.)  
11.8 x 6.2 x 2.2 in. (w × d × h)  
300 x 157.6 x 57 mm (w × d × h)  
Approx. 3 lb. (1.4 kg) with BJ cartridge installed  
Universal AC Adapter AD-360U Specications  
Dimensions  
2.3 × 4.6 × 1 in. (w × d × h)  
58 × 118 × 25 mm (w × d × h)  
Approx. 0.45 lb. (205 g)  
AC100 to 240V  
Weight  
Rated input  
Rated output  
DC13V 1.8A  
Specications  
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Printing Area  
This section describes the dimensions of the printing areas for print media.  
A4/A5/B5 size  
Letter or Legal size  
Glossy Photo Card  
4.70 in. (119.6 mm)  
0.35 in (9 mm)  
210/148/182 mm  
8.5 in.  
0.16 in. 0.20 in.  
(4.0 mm)(5.1 mm)  
0.25 in.  
3.4 mm  
3.4 mm  
0.25 in.  
Specications  
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Printing Area  
The shaded portions in these illustrations show the recommended printing areas for paper,  
envelopes, and special media, determined by how the media is fed to the printer for printing.  
Print quality could degrade if you print beyond the recommended margins.  
U.S. Commercial No. 10  
Custom size  
4.1 in.  
9.5 in  
0.12 in.  
(3 mm)  
0.87 in.  
(22 mm)  
Paper feed  
direction  
1.25 in.  
0.25 in.  
0.87 in.  
(22 mm)  
0.25 in.  
0.12 in.  
0.28 in.  
(7 mm)  
0.13 in.  
(3.4 mm)  
European DL  
110.4 mm  
220 mm  
Paper feed  
direction  
10.4 mm  
6.4 mm  
6.4 mm  
3 mm  
Right Margin for Custom Size  
Paper Width > 8.27 in. (210 mm)  
Paper Width < 8.27 in. (210 mm)  
Paper width - 8.0 in (203.2 mm) - Left margin width  
0.13 in. (3.4 mm)  
Specications  
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Using the Optional IS-12 Color Scanner Cartridge  
If you have purchased the Optional IS-12 Color Scanner Cartridge for your BJC-85, please  
visit Canons web site to download the online Users Manual in Adobe® Acrobat® PDF  
format.  
www.ccsi.canon.com  
Getting Help From Canon  
Using the Optional IS-12 Color Scanner Cartridge  
286  
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