Canon Printer BJC 2000 User Manual

Copyright  
This manual is copyrighted by Canon Computer Systems, Inc. (CCSI)  
with all rights reserved. Under the copyright laws, this manual may not  
be reproduced in any form, in whole or part, without the prior written  
consent of CCSI.  
©1998, 1999 Canon Computer Systems, Inc.  
Disclaimer  
Canon Computer Systems, Inc. has reviewed this manual thoroughly  
in order that it will be an easy to use guide to your Canon BJC-2000  
Series Color Bubble Jet Printer. All statements, technical information,  
and recommendations in this manual and in any guides or related  
ii  
Distinctive typefaces identify the printer buttons you press, the lights on  
the operator panel, and any commands you enter at your computer.  
The buttons you press appear in this typeface: RESUME button.  
When you type something on your computer, it appears in this  
typeface: DIR/P.  
The selections you make in Windows are shown in bold: Click OK.  
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Contents  
1 Introduction ...................................................................................................... 1-1  
Supplies and Accessories .................................................................................... 1-2  
BJ Cartridges and BJ Tanks .......................................................................... 1-2  
Canon Specialty Papers ................................................................................ 1-3  
Color Image Scanner Cartridge ................................................................... 1-4  
Hardware and Software Requirements .............................................................. 1-4  
Additional System Requirements for Windows NT 4.0 Users ................... 1-5  
Canon Customer Care Center ........................................................................... 1-5  
Servicing the Printer .................................................................................... 1-6  
2 Using the Printer With Windows ................................................................ 2-1  
Understanding the Printer Driver....................................................................... 2-1  
Printing a Document .......................................................................................... 2-2  
Using the Printer Driver in Windows ................................................................ 2-3  
Accessing the Printing Options—Windows 98, Windows 95, or  
Windows NT 4.0 ...................................................................................... 2-3  
Accessing the Printing Options—Windows 3.1 .......................................... 2-4  
The Windows Tabs .............................................................................................. 2-5  
The Main Tab ............................................................................................... 2-5  
The Paper Tab ............................................................................................... 2-6  
The Features Tab .......................................................................................... 2-7  
The Maintenance Tab ................................................................................... 2-8  
Specifying Your Printing Options on the Windows Tabs ........................... 2-9  
Recommended Print Mode Settings .................................................................. 2-9  
Customizing the Print Mode Settings ............................................................... 2-11  
The Quality Tab ............................................................................................ 2-11  
The Color Tab ............................................................................................... 2-12  
The Save Tab ................................................................................................. 2-13  
Executing a Print Tab .......................................................................................... 2-14  
The BJ Background Monitor ....................................................................... 2-14  
BJ Backgrounder .......................................................................................... 2-15  
BJ Status Monitor ......................................................................................... 2-16  
Printing Speed Versus Color .............................................................................. 2-17  
Ways to Improve Print Speed in Windows ................................................. 2-17  
3 Paper Handling .................................................................................................. 3-1  
Selecting Paper Types .......................................................................................... 3-2  
Paper Guidelines ........................................................................................... 3-5  
Setting the Paper Thickness Lever ...................................................................... 3-6  
Printer Settings for Various Print Media............................................................ 3-7  
Loading Paper ...................................................................................................... 3-7  
Automatically Feeding Paper........................................................................ 3-8  
Auto Feed Guidelines.................................................................................... 3-10  
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Printing on Envelopes ......................................................................................... 3-11  
Using Canons Specialty Papers ......................................................................... 3-15  
Specialty Paper Guidelines............................................................................ 3-15  
High Resolution Paper ................................................................................. 3-17  
Fabric Sheets ................................................................................................. 3-21  
Printing on Banner Paper ............................................................................. 3-24  
Loading Glossy Photo Paper and Glossy Photo Cards .............................. 3-29  
4 Maintaining the Printer .................................................................................. 4-1  
Printer Guidelines ............................................................................................... 4-2  
Cleaning the Printer ........................................................................................... 4-3  
Printing a Test Page ............................................................................................ 4-4  
Cleaning the Print Head ..................................................................................... 4-6  
BJ Cartridge Guidelines ...................................................................................... 4-7  
BJ Cartridge and BJ Tank Maintenance ...................................................... 4-8  
Replacing the BJ Cartridge ................................................................................. 4-10  
Replacing a BJ Tank in the BC-21e Color BJ Cartridge ................................... 4-14  
Storing a BJ Cartridge ........................................................................................ 4-17  
Transporting the Printer .................................................................................... 4-19  
5 Troubleshooting ............................................................................................... 5-1  
Identifying Your Printer Problem ...................................................................... 5-1  
Basic Problems .................................................................................................... 5-2  
Clearing Paper Jams ............................................................................................ 5-4  
Using the Resume Button ................................................................................... 5-5  
Appendix A Specifications ................................................................................ A-1  
Printing Specifications ....................................................................................... A-1  
Printable Area ..................................................................................................... A-3  
BJ Cartridges ....................................................................................................... A-6  
General ................................................................................................................ A-7  
Optional IS-22 Color Image Scanner Cartridge ............................................... A-7  
Appendix B Installing the Printer Driver for Windows 3.1 ..................... B-1  
Appendix C Installing the Optional Color Image Scanner ........................ C-1  
Installing the Scanner Cartridge ........................................................................ C-1  
Removing the Scanner Cartridge ....................................................................... C-4  
Glossary ..................................................................................................................... G-1  
Index .......................................................................................................................... I-1  
FCC Regulations ......................................................................................................FCC-1  
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Introduction  
1
Congratulations on your purchase of the Canon BJC-2000 Series Color  
Bubble Jet Printer. We appreciate your choosing this printer to meet your  
printing needs.  
The BJC-2000 Series printers offer excellent print quality and fast print  
speed using both color and black inks. We are certain you will be  
satisfied with this advanced Bubble Jet technology.  
This chapter:  
Lists the supplies, accessories, and options you can purchase for the  
printer  
Lists hardware and software requirements  
Describes Canons customer support services  
Chapter 1  
Introduction 1-1  
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Supplies and Accessories  
Your BJC-2000 Series printer supports excellent and unique print media  
options that will allow you to produce dazzling, professional, and fun  
presentations. All of these print media are specially designed and  
manufactured to work with your Canon Color Bubble Jet printer so you  
can produce the finest output possible.  
Canon has an extensive dealer network equipped to offer you supplies  
as you need them. To find a dealer near you, call the Canon Referral  
Service at 1-800-848-4123.  
If supplies are not available from your local dealer, you can order  
directly from Canon by calling 1-800-385-2155.  
BJ Cartridges and BJ Tanks  
You can use the following BJ® cartridges with the BJC-2000 Series  
printers:  
BC-21e Color BJ Cartridge  
BC-20 Black BJ Cartridge  
BC-22e Photo BJ Cartridge  
You can purchase the following BJ tanks for use in the BC-21e Color  
BJ Cartridge:  
BCI-21 Black BJ Tank  
BCI-21 Color BJ Tank  
BJ cartridges contain the Bubble Jet print head and BJ tank(s), while  
BJ tanks contain ink only.  
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1-2 Introduction  
Chapter 1  
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Canon has more engineers dedicated to creating quality ink for providing  
the best results for output on Bubble Jet printers than any other  
organization. Canon does not prohibit the use of third-party inks and the  
use of third-party inks does not invalidate the products limited warranty.  
However, Canon cannot guarantee the quality or performance of your  
printer when you are using inks from other suppliers.  
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Canons limited warranty does not cover damage caused to Canons  
Bubble Jet products that is attributable to the use of third party parts or  
supplies, including inks. The limited warranty remains in effect for its  
life once that particular damage has been properly repaired.  
For optimum printing results, Canon recommends that you use only  
Canon BJ cartridges and BJ tanks.  
You can also purchase the optional Canon BC-22e Photo Kit, which  
includes everything you need to produce photo-realistic images:  
BC-22e Photo BJ Cartridge  
SB-21 Ink Cartridge Storage Box  
Canon High Resolution Paper HR-101 (60 sheets)  
See Chapter 4, Maintaining the Printer, for details on replacing  
BJ cartridges.  
Canon Specialty Papers  
Canon manufactures numerous specialty papers, including:  
Glossy Photo Paper  
Banner Paper  
Brilliant White Paper  
High Resolution Paper  
T-Shirt Transfers  
Greeting Cards  
Glossy Photo Cards  
Bubble Jet Paper (water resistant)  
Chapter 1  
Introduction 1-3  
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Fabric Sheets  
Transparencies  
Back Print Film  
High Gloss Film  
See Chapter 3, Paper Handling, for details on Canons Specialty Papers.  
Color Image Scanner Cartridge  
You can use your BJC-2000 Series printer as a color image sheetfed  
scanner by removing the BJ cartridge from the printer and replacing it  
with the optional IS-22 Color Image Scanner Cartridge. This scanner  
cartridge employs an optical head in place of a print head to scan images  
and text on paper fed through the printer.  
See Appendix C, Installing the Optional Color Image Scanner, for  
instructions on how to install the scanner cartridge. For details about  
using the scanner cartridge, see the IS-22 Color Image Scanner Cartridge  
Users Manual that comes with the scanner cartridge package.  
Hardware and Software Requirements  
Important! Before you start, make sure you have the following computer  
setup. (These are the minimum requirements.)  
IBM® PC or compatible computer with a 486 PC processor or better  
(Pentium® processor recommended)  
Microsoft® Windows® 98, Windows 95, or Windows 3.1  
8 megabytes (MB) of RAM  
(16 MB or more recommended for high resolution printing)  
40 MB hard disk space  
Bi-directional, Centronics®-compatible parallel cable (IEEE  
1284-compliant); a cable less than 6.6 feet in length is recommended  
1-4 Introduction  
Chapter 1  
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CD ROM drive (2x or better)  
(If you do not have a CD ROM drive, you can download the printer  
driver from Canons Web site or BBS, or call the Canon Customer  
Care Center to order the Printer Setup on diskettes for a small  
shipping and handling fee. See the Canon Customer Care Center  
information below for numbers.)  
Canon Creative has additional requirements. See the Canon Creative  
Quick Start Guide for details.  
Additional System Requirements  
for Windows NT 4.0 Users  
Pentium 90 processor or higher (Pentium 200 recommended)  
Service Pack 3 or later  
32 MB RAM (64 MB recommended)  
60 MB hard disk space available (150 MB recommended)  
CD ROM drive (or access to a CD ROM drive over the network  
connection)  
Canon Customer Care Center  
Canon Computer Systems, Inc. offers a full range of customer technical  
support* options including:  
24-hour, 7-day-a-week, toll-free automated support for troubleshooting  
issues on most current products (1-800-423-2366)  
Speak to a technician free of service charge (currently Monday–  
Friday, 8:00 am–10:00 pm and Saturday 12:00 pm–6:00 pm EST,  
excluding holidays) for products still under warranty**  
(1-757-413-2848)  
Speak to a technician (currently $24.99 per call) during holidays and  
days/hours not listed above regarding urgent product questions or  
for products no longer under warranty (1-800-423-2366)  
Or for a charge of $2.50 per minute, to a maximum of $25.00 per  
call (1-900-246-1200)  
Chapter 1  
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Technical support via the Canon Computer Systems, Inc. Web site  
(www.ccsi.canon.com)  
24-hour, toll-free Fax Retrieval System (1-800-526-4345)  
To download the latest drivers using your modem, 24-hour Bulletin  
Board Service (1-757-420-2000)  
Within Canada, 24 hours a day, 7 days a week* (1-800-263-1121)  
*Support program specifics subject to change without notice.  
**Refer to individual product information for warranty details.  
Servicing the Printer  
The Canon BJC-2000 Series Color Bubble Jet Printers are designed with  
the latest technology to provide trouble-free operation. The Warranty  
Card that comes with the printer describes Canons one-year limited  
warranty for your Bubble Jet printer. Be sure to read the warranty  
information to find out about the different service options available  
to you.  
Save your sales receipt for proof of purchase. In the event that your  
printer needs service, you will need your proof of purchase to obtain  
warranty service.  
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If you feel your BJC-2000 Series Color Bubble Jet Printer needs  
servicing, contact Canon on the World Wide Web to locate the Canon  
Authorized Service Facility (ASF) nearest you. If you do not have access  
to the Web, you can call Canon (see page 1-5).  
1-6 Introduction  
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Using the Printer With Windows  
2
This chapter describes how to use the printer with your Windows  
applications. It includes:  
Understanding the printer driver  
Printing a document  
Using the Printer Driver in Windows  
The Windows tabs  
Recommended Print Mode settings  
Customizing the Print Mode settings  
Executing a print job  
Printing speed versus color  
Understanding the Printer Driver  
Before you can use any type of printer with your computer, you must  
install software that allows the printer and computer to communicate;  
the software is called a printer driver. The printer driver tells the  
computer what kind of a printer you are using. The printer driver also  
controls the various settings, such as print quality and paper type. You  
define these settings within the printer driver, and the printer driver then  
communicates the settings to both the computer and the printer.  
You must install the BJC-2000 Series Printer Driver for Windows before  
you can use the printer with your computer. If you are using Windows  
98, Windows 95, or Windows NT 4.0, see your Quick Start Guide for  
instructions. If you are using Windows 3.1, see Appendix B for  
instructions.  
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Chapter 2  
Using the Printer With Windows 2-1  
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Printing a Document  
This procedure describes the general steps required for printing from  
various Windows applications. The exact steps for printing a document  
may vary depending on the application program you are using. Refer  
to your software applications documentation for the exact printing  
procedure.  
Start your  
application.  
Start the program you are using to create the document,  
and open the document you want to print.  
Make sure  
the Canon  
BJC-2000 is  
selected as  
your default  
printer.  
Choose Print or Print Setup from the File menu. You will  
see a screen similar to this:  
Click on the Properties (or Setup) button if you want to  
make any adjustments as appropriate for printing your  
document. (See The Windows Tabs for details.)  
After making any necessary changes to the printing  
parameters, click OK to start the print job.  
2-2 Using the Printer With Windows  
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Using the Printer Driver in Windows  
You use the printer driver to define the type of printing you plan to do.  
The default settings may be adequate for most of your printing  
operations, but you will want to change these settings for any special  
color printing or when you use media other than plain paper.  
Accessing the Printing OptionsWindows 98,  
Windows 95, or Windows NT 4.0  
To view or change your printer settings, you must open the printer  
driver dialog box. The printer driver dialog box contains tabs on which  
the printing options are displayed.  
You can open the printer driver dialog box in one of the following ways:  
From within any Windows application, you can select the Print or  
Print Setup command.  
From the Printers folder, you can select the printer and then select  
the Properties command (Windows 98 or Windows 95) or the  
Document Defaults command (Windows NT 4.0) from the File  
menu.  
From the Printers folder, you can select the printer, click the right  
mouse button, and then select the Properties command (Windows  
98 or Windows 95) or the Document Defaults command (Windows  
NT 4.0) from the drop down list.  
The title and the tabs you see across the top of the printer driver dialog  
box depend on how you start the printer driver and on the operating  
system you are using. The Main, Paper, Features, and Maintenance tabs  
contain the printing options that make up your printer driver. The other  
tabs you see, such as General or Details, relate to your operating system;  
for information regarding the options on these tabs, see your Windows  
documentation.  
Chapter 2  
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For detailed information on any of the printing options, you can use the  
Windows 98, Windows 95, or Windows NT online Help:  
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Use the right mouse button to click an item on the screen; then  
click the Whats This? command.  
Click ? and then click an item.  
Press  
.
F1  
Accessing the Printing OptionsWindows 3.1  
You can access the printing options from the Printers dialog box in the  
Control Panel, or you can select the Print Setup option available from  
the File menu of most applications that run in Windows.  
If the Print Setup option does not appear in the File menu for your  
application, refer to the users manual supplied with the application.  
It should provide information about changing the printer setup  
parameters.  
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In Windows 3.1, the printing options are displayed on these tabs: Main,  
Paper, Features, and Maintenance. See the next section, The Windows  
Tabs, for details.  
If you have not installed the BJC-2000 Series Printer Driver for Windows  
3.1, see Appendix B for instructions.  
2-4 Using the Printer With Windows  
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The Windows Tabs  
The BJC-2000 Series Printer Driver for Windows has several tabs from  
which you can select your printing options. Be sure to use the Windows  
help features to learn more about using these settings.  
The tabs you see may be arranged differently than shown here. The  
arrangement of the printing options on the tabs varies depending on the  
operating system you are using. However the settings are the same.  
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The Main Tab  
This tab allows you to select your Print Mode.  
SELECT YOUR PRINT MODE,  
WHICH INCLUDES PRINT QUALITY  
AND COLOR SETTINGS  
CLICK HERE TO  
PRINT COLOR DATA  
AS GRAYSCALE  
SPECIFY THE TYPE  
OF BJ CARTRIDGE  
INSTALLED  
SELECT YOUR  
MEDIA TYPE  
ILLUSTRATES THE  
CURRENT PAPER  
SETTINGS  
RESTORE DEFAULT  
SETTINGS  
CLICK HERE TO CUSTOMIZE  
THE PRINT MODE SETTINGS  
(SEE PAGE 2-11)  
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The Paper Tab  
This tab allows you to specify paper size and page orientation.  
SPECIFY YOUR  
PAPER SIZE  
SPECIAL PRINTING  
FEATURES:  
• SCALED—TURN ON  
TO ENLARGE OR  
REDUCE PRINTING  
• PAGE LAYOUT—TURN  
ON TO PRINT 2 OR 4  
PAGES ON A SINGLE  
SHEET  
FOR SCALED OR  
PAGE LAYOUT  
PRINTING,  
SPECIFY SIZE  
OF PAPER IN  
PRINTER  
• BANNER—TURN  
ON FOR BANNER  
PRINTING  
SPECIFY PAGE  
ORIENTATION  
(HOW DOCUMENT  
PRINTS ON A  
PAGE)  
RESTORE DEFAULT  
SETTINGS  
2-6 Using the Printer With Windows  
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The Features Tab  
This tab allows you to specify background printing features, which  
include multiple copies and page layout.  
ENABLE PRINTING IN  
ENABLE OR  
DISABLE  
BACKGROUND  
PRINTING  
REVERSE ORDER  
(LAST PAGE TO  
FRONT PAGE)  
SPECIFY NUMBER  
OF COPIES TO  
PRINT  
ENABLE COLLATING  
FOR MULTIPLE  
COPIES  
ENABLE TO PRINT  
2 OR 4 PAGES ON  
A SINGLE SHEET  
PRINT BORDERS TO  
SEPARATE PAGES  
SPECIFY A GRAPHIC  
STAMP TO BE  
PRINTED ON YOUR  
DOCUMENT  
RESTORE DEFAULT  
SETTINGS  
CLICK TO VIEW OR  
CHANGE THE  
STAMP SETTINGS  
Chapter 2  
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The Maintenance Tab  
This tab allows you to initiate print head cleaning, roller cleaning, and  
test prints.  
FEED A SHEET OF PAPER  
TO CLEAN ROLLERS  
(SEE PAGE 3-17)  
START PRINT  
HEAD CLEANING  
PRINT THE NOZZLE  
CHECK PATTERN  
(SEE PAGE 4-4)  
START THE BJ PRINTER  
STATUS MONITOR  
(SEE PAGE 2-14)  
2-8 Using the Printer With Windows  
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Specifying Your Printing Options on the Windows Tabs  
Be sure to use your online help to find out about the settings available  
for each printing option.  
To move between the Windows tabs, click on any of the tabs.  
To save the settings and exit, click the OK button.  
To cancel your setting selections on a tab, click the Cancel button.  
To save your settings without exiting, click the Apply button.  
To access helpful information about the printer and the printer  
driver, click on the Help button.  
To find out about a setting, click the question mark ? in the upper  
right corner. Move the larger question mark to the setting you are  
interested in and click again.  
Recommended Print Mode Settings  
The Print Mode you select on the Main tab optimizes the printers  
settings for print quality, media, paper feed method, and color  
adjustment.  
Chapter 2  
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For normal printing, select one of the following Print Modes:  
Text  
For standard printing quality.  
Auto  
To print text, photos, illustrations, tables, and graphics at  
higher than normal printing quality.  
Draft  
To emphasize speed rather than quality; for printing draft  
texts.  
For high-quality printing of photos and graphics, you can use  
special high-resolution paper and select one of the following Print  
Modes:  
Graphics  
For graphics with clearly defined graph and color  
boundaries.  
Photo  
For photos and graphics with many gradation levels.  
SuperPhoto  
Highest quality for photos (this setting requires use of the  
BC-22e Photo BJ Cartridge).  
Camera  
For printing images and photos from a digital camera. Use  
the BC-22e Photo BJ Cartridge with this setting.  
2-10 Using the Printer With Windows  
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Customizing the Print Mode Settings  
On the Main tab, you can click the Advanced button to customize the  
selected Print Mode. You see the following three tabs.  
The Quality Tab  
SELECT THE TYPE  
OF CARTRIDGE  
INSTALLED  
SPECIFY MEDIA  
TYPE  
SPECIFIES PAPER  
FEED METHOD OF  
AUTO FEED  
SPECIFIES THE  
BALANCE  
BETWEEN PRINT  
QUALITY AND  
PRINT SPEED  
SPECIFY HALFTONING  
AUTO—ALLOWS  
THE PRINTER TO  
DETERMINE THE  
TYPE OF IMAGE  
DATA AND APPLY  
THE APPROPRIATE  
DITHERING METHOD  
FINE (FAST)—USE  
FOR HIGH SPEED  
PRINTING OF  
ENABLES THE  
IMAGE DATA  
CORRECTION  
FEATURE TO  
SMOOTH LOW-  
RESOLUTION  
IMAGE DATA  
FOR PRINTING  
CHARACTERS  
OR TABLES  
FINE—USE FOR  
PRINTING GRAPHICS  
OR CHARTS WITH  
CLEARLY DEFINED  
COLOR BOUNDARIES  
DIFFUSION—USE  
FOR PRINTING  
RESTORES  
THE DEFAULT  
SETTINGS  
NATURAL COLOR  
IMAGES SUCH AS  
PHOTOGRAPHS  
Chapter 2  
Using the Printer With Windows 2-11  
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The Color Tab  
ENABLE OR  
DISABLE COLOR  
ADJUSTMENT  
(USING COLOR  
ADJUSTMENT  
REDUCES  
ADJUSTS THE  
LUMINOSITY OF THE  
FOUR COLOR INKS  
PRINTING  
SPEED)  
SPECIFIES WHETHER  
PRINTED OUTPUT  
EMPHASIZES INTER-  
MEDIATE TONES OR  
BRIGHT, SHARP BASIC  
COLORS  
ADJUSTS THE  
CONTRAST  
AMONG  
INTERMEDIATE  
TONES THAT  
FALL BETWEEN  
BLACK AND  
WHITE  
ADJUSTS THE PRINT  
INTENSITY TO MAKE  
THE OVERALL  
PRINTED OUTPUT  
DARKER OR LIGHTER  
SPECIFIES HOW  
TO PROCESS  
COLOR VALUES  
SO THEY BEST  
APPROXIMATE  
THE ORIGINAL  
RESTORES THE  
DEFAULT SETTINGS  
2-12 Using the Printer With Windows  
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The Save Tab  
DISPLAYS CURRENT  
PRINT MODES  
CHANGES THE  
ORDER OF THE  
ICONS; MOVES THE  
SELECTED ICON  
SPECIFY A CUSTOM  
NAME FOR THIS  
PRINT MODE  
SPECIFY A NEW ICON  
FOR THIS PRINT  
MODE  
DESCRIBES THE  
NEW PRINT MODE  
SAVE THE NEW PRINT  
MODES  
You cannot use the names of existing modes (Text, Auto, etc.) nor the  
reserved name Graph.  
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Chapter 2  
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Executing a Print Job  
After you start a print job, the following three features start up in  
sequence.  
BJ Background Monitor  
Displays the status of the print jobs in the background. Use the  
background monitor to change the order of the print jobs or cancel  
a print job.  
BJ Backgrounder  
Displays the transmission status of the current print job. Use the  
backgrounder to pause or cancel a print job.  
BJ Status Monitor  
Displays the printer status. If an error occurs, the status monitor will  
describe the error and provide a solution for the problem.  
The BJ Background Monitor  
To open the BJ Background Monitor, click its button on the Task Bar.  
CLICK HERE  
2-14 Using the Printer With Windows  
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You see this screen:  
DRAG THE COLUMN  
NUMBER OF DOCUMENT  
PAGES AND SIZE (BYTES)  
DIVIDER LEFT OR RIGHT  
TO RESIZE THE COLUMN  
TIME AND DATE DOCUMENT  
WAS SENT TO THE PRINTER  
NAMES OF DOCUMENT PRINTING AND  
DOCUMENTS QUEUED FOR PRINTING.  
THE ICON MARKS THE DOCUMENT  
CURRENTLY PRINTING.  
For more details about the BJ Background Monitor, select Help from the  
Help menu of the BJ Background Monitor.  
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BJ Backgrounder  
The BJ Backgrounder screen looks similar to this:  
CANCELS THE PRINT JOB  
SHOWS THE  
FLOW OF  
TRANSMISSION  
DATA  
PAUSES THE PRINT  
JOB. AFTER PAUSING  
THE PRINT JOB, THIS  
BUTTON CHANGES  
TO RESUME. CLICK  
TO RESTART THE  
PRINT JOB AFTER  
PAUSING.  
SHOWS THE PAGE  
AND COPY PRINTING  
Chapter 2  
Using the Printer With Windows 2-15  
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BJ Status Monitor  
To open the BJ Status Monitor during printing, click its button on the  
Task Bar.  
CLICK HERE  
For information about the BJ Status Monitor, click Help to pull down  
the Help menu and select Screen Topics.  
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The BJ Status Monitor shows the printer status and the progress of  
documents printing in Windows. It looks similar to this:  
OPENS  
CLICK TO  
AUTOMATICALLY  
WHEN AN ERROR  
OCCURS  
DISPLAY THE  
CORRECT  
RESPONSE TO  
AN ERROR  
PICTURES AND  
TEXT DESCRIBE  
PRINTER  
STATUS AND  
PROGRESS OF  
THE PRINT JOB  
CLICK TO  
CANCEL  
PRINTING  
DISPLAYS THE TYPE  
OF BJ CARTRIDGE  
CURRENTLY MOUNTED  
IN THE PRINTER  
2-16 Using the Printer With Windows  
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Printing Speed Versus Color  
The BJC-2000 Series Printer Driver for Windows can interpret and  
translate the full spectrum of colors, up to 16.7 million colors. When  
printing in color, there is a significant increase in the amount of  
information that the driver has to interpret and translate. When printing  
with black ink only, the driver has only one color to interpret.  
By decreasing the amount of colors that the printer driver has to  
interpret, you can significantly decrease the time needed to translate  
the information. This will speed up the overall printing process.  
Ways to Improve Print Speed in Windows  
To improve printing speed, you can try the following:  
Turn off the Print Manager in the Windows Control Panel  
(Windows 3.1 only)  
This avoids the extra step of sending the print file to the Print  
Manager and may increase your printing speed by as much as 25%,  
depending on the computer you are using.  
Add a permanent swap file in Windows 3.1  
Under the 386 Enhanced icon in the Windows Control Panel, add or  
create a permanent swap file that is from 4 MB to 9 MB. The  
computer will be able to prepare the print file faster. See your  
Windows documentation for instructions.  
Avoid diffusion halftones  
In the Quality tab, choose Diffusion for Halftoning only when  
printing final output or photographic images. Choosing a  
Halftoning setting of Fine/Fast allows documents to print as much  
as 20% faster because the computer does not need to compute to  
“best possible position” for each dot.  
Avoid color adjustment  
In the Color tab, disable the Color Adjustment option. This feature  
takes longer to process in the computer because it requires special  
information.  
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Free up your memory  
Use only one software program at a time and unload any screen  
saving utilities or programs stored in Windows background; this  
frees up more memory for Windows processing.  
Use Draft mode when possible  
If you will be printing text in black ink only, choose a Print Mode  
of Draft or Text. Use Draft mode to emphasize speed rather than  
quality; in Draft mode the printer will need to disperse fewer dots.  
Limit the number of colors on each page  
The computer will need to calculate and transmit fewer dots. Too  
many colors can make the image confusing and less effective as well  
as cause the print speed to slow down.  
Use basic colors when printing presentation graphics  
Use black, yellow, magenta, blue, green, and red when possible. The  
computer will need to calculate and transfer less dot information.  
Use Plain Paper as the Media Type  
The print head will make only one pass for each printed line.  
Use smaller graphics and more white space in your  
documents  
The computer will be able to prepare the print file faster.  
Add more RAM to your computer  
The computer will be able to prepare the print file faster.  
Use a computer with a faster processor  
The computer will be able to prepare the print file faster.  
2-18 Using the Printer With Windows  
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3
Paper Handling  
This chapter describes how to use the printer for all your printing  
operations. It includes:  
Selecting paper types  
Setting the paper thickness lever  
Summary of printer settings for various print media  
Automatically loading paper  
Printing on envelopes  
Using Canons Specialty Papers  
To ensure the best performance of your printer, youll want to select the  
best paper and load it correctly. You can stack paper in the sheet feeder  
to load it automatically, or you can manually feed one sheet at a time.  
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Selecting Paper Types  
One of the most important things you can do to assure the best possible  
performance of your Bubble Jet printer is to select the correct paper.  
Your printer produces letter quality print on most plain bond papers,  
including cotton bond and photocopying papers; it does not require  
special ink jet papers. However, the print quality varies with different  
paper types. Be sure to test a type of paper before you purchase a large  
quantity.  
Plain Paper  
The printer supports paper sizes of letter, legal, and A4 in portrait  
orientation. You can use regular copier paper, cotton bond papers, and  
typical letterhead. Always use paper without curls, folds, staples, or  
damaged edges.  
Glossy Photo Paper  
Canon Glossy Photo Paper is a high gloss, thicker paper that produces  
the look and feel of a photograph. Use this paper with the BC-21e Color  
or BC-22e Photo BJ Cartridge to produce photo-realistic prints from  
your printer. (In your printer driver, select Glossy Paper when you have  
Glossy Photo Paper loaded.)  
Banner Paper  
Canons Banner Paper is specifically designed for printing one  
continuous sheet in a banner format. The connected sheets are divided  
by a perforation. You can print from two to six sheets at one time.  
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Brilliant White Paper  
Canons unique paper formulation gives you a bright white printing  
surface that produces incredibly brilliant colors and dark, crisp black  
text. This paper works great for everyday use, as well as proposals, color  
presentations, color charts/graphs, flyers, and newsletters. You can print  
on both sides of the sheet. (In your printer driver, select Plain Paper  
when you load this paper.)  
High Resolution Paper  
The Canon High Resolution Paper is designed to produce photo-realistic  
quality output with sharp and vivid graphics. For best results, use the  
optional BC-22e Photo BJ Cartridge to produce images comparable to  
your favorite photographs.  
T-Shirt Transfers  
Use Canons popular T-Shirt Transfers to create and personalize T-shirts,  
sweatshirts, aprons, tablecloths, napkins, tote bags, and anything else  
your imagination allows! Use on any cotton or cotton/poly blend fabric.  
Your image is printed in mirror image (when you select T-Shirt Transfer  
for your Media Type in the BJC-2000 Series Printer Driver) so when you  
iron it onto the T-shirt the image is viewed correctly.  
Greeting Cards  
Get the most out of your Canon Creative or other card making software  
with Canon Greeting Cards. These cards give your unique, personalized  
cards the look and feel of professional cards. You can create cards,  
invitations, announcements, and more.  
Glossy Photo Cards  
Use Canons Glossy Photo Card media when creating greeting cards and  
other fun items that you want to fill the entire card. These cards are the  
same stock as Canons Glossy Photo Paper and have perforations around  
the printable area. You can print beyond the perforation and then tear  
off the margins; this allows you to fill the entire card with an image or  
color.  
Bubble Jet Paper (water resistant)  
The Canon Bubble Jet Paper has been developed for high quality  
printing with minimal or no smearing or running when in contact with  
water or damp surfaces, making it a good choice for damp or rainy  
environments. The paper is specially coated and printable on both sides.  
(In your printer driver, select Plain Paper when you load this paper.)  
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Fabric Sheets  
Use Fabric Sheets for Canon Bubble Jet printers to print pillow covers,  
scarves, flags, and other textile items. Use these sheets for appliqués and  
other craft and sewing projects. Fabric sheets are 9.5 × 14 inches. Be sure  
to select Fabric Sheet as your Media Type in the printer driver.  
Transparencies  
Canon Transparencies are recommended. These transparencies produce  
excellent contrast, sharpness, and color.  
Back Print Film  
Canon Back Print Film has been specially developed for Canon Color  
Bubble Jet printers. The film is designed to deliver brilliant, high-  
intensity color images suitable for business presentations, design work,  
or professional reports. Back print film is printed on the back (non-  
glossy) side of the film in mirror image and then viewed from the front  
or glossy side using a backlighting device. Be sure to select Back Print  
Film as your Media Type in the printer driver.  
High Gloss Film  
The Canon High Gloss Film features a bright white finish that lends  
striking visual power to charts, graphs, and photographic images. Use  
this film to make your presentation materials and graphics look  
professional.  
If you are printing in an application outside Windows, your software  
application or printer driver must support mirror image printing in  
order to use Back Print Film or T-Shirt Transfers.  
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3-4 Paper Handling  
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Paper Guidelines  
When selecting or loading paper, please remember the following:  
Attempting to print on damp, curled, wrinkled, or torn paper can  
cause paper jams and poor print quality.  
Use cut-sheet paper only. You cannot use multipart paper.  
Whenever possible, hold the paper by the edges and avoid touching  
the print side. Any scratching or soiling of the print side will  
adversely affect the print quality.  
When storing paper, put the paper back in its original package and  
avoid locations that are exposed to direct sunlight or that are subject  
to high temperatures or humidity. To avoid bending or wrinkling  
the paper, store the package on a flat surface.  
After printing, do not touch the print side until the ink is dry. If  
water gets on the printed media, do not touch the print side until  
the media is dry.  
When using graph paper, the lines may not match because the  
1/6-inch line spacing of the printer is slightly less than that of  
graph paper. Adjust the line spacing in your application.  
If the print density of your page is very high, light paper stock may  
curl slightly due to the large amount of ink. If you need to print  
dense graphics, try printing on thicker paper.  
Do not use thicker paper than meets the specifications for this  
printer. Printing with a paper that is thick enough to come in  
contact with the print head nozzles may damage the BJ cartridge.  
When printing on legal size paper (or larger), do not extend the  
paper output tray.  
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Setting the Paper Thickness Lever  
To ensure trouble-free paper handling, youll want to set the blue paper  
thickness lever before loading paper.  
Left for printing on paper  
Right for fabric sheets, heavier-weight paper or other print media,  
or envelopes  
Be sure to check this lever before and after printing on heavier-weight  
print media or envelopes.  
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3-6 Paper Handling  
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Printer Settings for Various Print Media  
Paper  
thickness  
lever  
Paper  
output  
guides  
Media  
Paper feed limit (Sheets)  
Plain paper  
Left  
Left  
Left  
Left  
Left  
Left  
Left  
Left  
Left  
Right  
Left  
Left  
Left  
Right  
Down  
Up  
Approx. 50 (0.2" or 5 mm stack)  
Glossy Photo Paper  
Banner Paper  
10  
Up  
1 (2 to 6)  
Brilliant White Paper  
High Resolution Paper  
T-Shirt Transfers  
Greeting Cards  
Glossy Photo Cards  
Bubble Jet Paper  
Fabric Sheets  
Down  
Up  
Approx. 50 (0.2" or 5 mm stack)  
Approx. 40 (0.2" or 5 mm stack)  
Down  
Down  
Down  
Down  
Down  
Down  
Down  
Down  
Down  
1
1
1
Approx. 50 (0.2" or 5 mm stack)  
1
Transparencies  
Back Print Film  
High Gloss Film  
20  
10  
1
Other heavier-weight  
print media  
1
Envelopes  
Right  
Down  
5
Loading Paper  
You can stack paper in the sheet feeder to load it automatically, or you  
can manually feed one sheet at a time through the sheet feeder.  
You can place approximately 50 sheets of plain paper (20 lb or  
75 g/m2) in the sheet feeder at a time.  
You can stack approximately 20 sheets of transparency film or 10 sheets  
of back print film in the sheet feeder. However, these special media may  
not advance correctly under unusual environmental conditions (such as  
extreme temperatures or humidity). If you have trouble with special  
papers becoming skewed or feeding multiple sheets, do not stack them  
in the sheet feeder. Load them one sheet at a time.  
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Automatically Feeding Paper  
Prepare the  
printer.  
Make sure the printer is plugged in.  
Make sure the paper support is attached to the printer.  
Open the front cover and make sure the blue paper  
thickness lever is set:  
Right for envelopes, fabric sheets, or thick paper  
Left for all other print media  
Close the front cover.  
Pull out the paper output tray and extension.  
PAPER THICKNESS  
LEVER  
PAPER SUPPORT  
PAPER OUTPUT TRAY  
AND EXTENSION  
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Fan the paper.  
For best results, fan the paper before loading it.  
Always fan a stack of paper along the edge that will feed  
into the printer first.  
Load the stack of  
paper into the  
sheet feeder.  
Align the edge of the paper stack with the right edge of  
the sheet feeder.  
Pinch the paper guide so it moves smoothly and slide the  
paper guide snug against the left side of the paper stack.  
Make sure that the paper stack is not higher than the  
limit mark.  
LIMIT MARK  
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Start your  
print operation.  
Use the printer driver to set any necessary print  
properties; for example, you need to change the settings  
in the printer driver if you are printing photos or using  
special paper.  
Auto Feed Guidelines  
When automatically feeding stacks of paper, follow these guidelines:  
Do not open the front cover while printing. This may cause paper  
jams, smudges, or malfunctions.  
Do not leave paper stacked in the printer for long periods of time;  
longer sheets of paper may become bent or curled over time. This  
may cause the paper to misfeed or jam.  
Depending on the density of your printed pages, the ink may need  
time to dry. Within two to three seconds, the ink becomes smudge  
resistant.  
If your printed page contains lots of graphics, the ink may take  
longer to dry.  
The capacity of the paper output tray is 20 sheets of paper. To  
reduce paper jams, remove paper from the output tray before the  
count reaches 20.  
If paper curls after printing, remove it immediately; otherwise, paper  
jams may occur.  
Make sure there are no gaps between the stack of paper and the  
paper guide nor the right edge of the sheet feeder.  
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Do not try to load paper into the sheet feeder beyond the paper  
limit mark ( ) on the left side or the tabs on both sides of the sheet  
feeder; stacking too much paper may cause paper feeding or  
printing problems.  
LOAD LIMIT MARK  
Printing on Envelopes  
You can stack up to 5 envelopes in the sheet feeder or you can manually  
feed envelopes one at a time.  
U.S. Commercial number 10 (COM10) envelopes, Canon envelopes, and  
European DL envelopes are recommended. You may be able to stack  
envelopes of other sizes in the sheet feeder; however, Canon cannot  
guarantee consistent performance on envelope sizes other than COM10,  
Canon, and DL.  
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The following envelopes are not recommended because they may cause  
jams or smears, or may damage your printer.  
Envelopes with windows, holes, perforations, cutouts, and  
double flaps.  
Envelopes made with special coated paper or deeply  
embossed paper.  
Envelopes using peel-off sealing strips.  
Envelopes in which letters have been enclosed.  
When you are ready to print on envelopes, follow these steps to stack  
envelopes in the sheet feeder. (You can also manually feed envelopes one  
at a time.)  
Prepare the  
Open the front cover and make sure that the blue paper  
thickness lever is set to the right (A). Close the front  
cover.  
printer.  
Pull out the paper output tray.  
PAPER THICKNESS LEVER  
PAPER OUTPUT TRAY  
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Prepare the  
envelopes.  
Arrange the stack of envelopes on a firm surface and press  
down firmly on the edges to make the folds crisp.  
Press all the way around the envelopes to remove any  
curls and expel air from inside the envelopes.  
PRESS DOWN FIRMLY ON  
THE EDGES OF THE FLAP  
Make sure any curls are removed from the flap of each  
envelope.  
Make sure the flaps are straight. Use the end of a pen or  
similar object to flatten the leading edge of envelopes.  
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Insert the  
envelopes.  
Slide a stack of envelopes into the sheet feeder until it  
stops.  
The top of the envelope goes in first with the flap toward  
the sheet feeder.  
Pinch the paper guide so it will move smoothly and slide  
the paper guide snug against the left side of the stack.  
You can load up to 5 envelopes at one time.  
Start your  
print operation.  
Make sure the printer is plugged in.  
When 5 envelopes have been printed, remove them from  
the paper output tray.  
3-14 Paper Handling  
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Using Canons Specialty Papers  
This section provides guidelines for printing on Canons Specialty Papers  
and describes special procedures required for High Resolution Paper,  
Fabric Sheets, Banner Paper, and Glossy Photo Paper and Cards.  
Specialty Paper Guidelines  
Be sure to read any instructions that come with your Canon Specialty  
Paper. These instructions provide important information regarding how  
to achieve the highest print quality with these papers.  
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Follow these guidelines:  
When automatically feeding transparencies or back print film,  
remove each sheet after it is delivered. Do not allow film sheets to  
stack up.  
Let the printed sheets of film or paper dry completely before storing  
them.  
Media type  
Drying time  
Canon Glossy Photo Paper or Cards  
Canon Fabric Sheets  
Canon Transparencies  
10 minutes  
1 hour  
15 minutes  
15 minutes  
Canon Back Print Film  
When a sheet of film has dried completely, cover its printed side  
with a sheet of plain (not coated) paper before storing it; this is  
recommended even if you place the sheets of film in a clear file or  
plastic holder.  
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Paper Handling 3-15  
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Do not leave the film in the sheet feeder for long periods of time.  
Dust and dirt may accumulate on the film resulting in spotty  
printing.  
To avoid smudging caused by fingerprints, use a pair of thin cloth  
gloves while loading and handling the film.  
To avoid fading, do not expose the printed film to prolonged  
sunlight.  
Store unused papers and films flat. Do not remove papers from their  
protective packaging until you are ready to use them.  
Store unused film at temperatures between 59°F to 86°F (15°C to  
30°C). The relative humidity should be between 10% and 70%.  
Uncurling Back Print Film  
If Back Print Film becomes curled, follow these steps to uncurl it:  
Cover the  
non-glossy side  
of the film  
with a sheet  
of plain paper.  
Do not roll the film too tight.  
Roll the film  
and paper up in  
the direction  
The film and paper rolled together should be about one  
inch (2.5 cm) in diameter.  
opposite the curl.  
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Keep the film  
rolled up for  
about five  
You may want to fasten the roll with a small piece of tape.  
minutes.  
High Resolution Paper  
Using the Printers Output Tray  
The paper output tray on your printer is equipped with paper output  
guides. When using the BC-22e Photo BJ Cartridge to print on Canons  
High Resolution Paper, lift the paper output guides on both sides of the  
printers output tray:  
PAPER OUTPUT  
GUIDES  
Always lift both paper output guides.  
With the paper output guides up, the output tray holds 20 sheets.  
After using the BC-22e Photo BJ Cartridge to print on High  
Resolution Paper, lower the paper output guides.  
3-17 Paper Handling  
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Using the Cleaning Sheet  
Canons High Resolution Paper is designed for high quality printing.  
This paper is specially coated to produce delicate color output. After  
using a package of High Resolution Paper (200 sheets), you need to use  
the cleaning sheet enclosed with the paper to remove paper dust from  
the printers rollers; this will help prevent paper feed problems.  
Set up  
Make sure the paper output tray is extended.  
the printer.  
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Insert the  
cleaning sheet.  
Remove the two pieces of tape from the sheet.  
Insert the sheet with the sticky side out (toward you) and  
down (going into the printers sheet feeder).  
Adjust the paper guide to the edge of the cleaning sheet.  
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Use the Printer  
Driver to feed  
the sheet.  
Open the Printer Driver Properties window.  
Click the Maintenance tab.  
On the Maintenance tab, click the roller cleaning icon.  
CLICK  
HERE  
When prompted to confirm the cleaning, click Yes.  
The printer feeds the sheet and then ejects it.  
Use a cleaning sheet once only.  
Chapter 3  
Paper Handling 3-20  
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Fabric Sheets  
Fabric Sheets for Canon printers come with a booklet that describes  
special handling procedures. Be sure to look through this booklet for  
special information regarding the Fabric Sheets. This section describes  
specific steps for using Fabric Sheets with this printer.  
Be sure to follow these guidelines.  
To avoid paper jams, smearing, and other problems, do not open the  
printers cover during printing.  
Use the fixing agent that comes with the Fabric Sheet.  
Do not touch newly printed fabric sheets until the ink is completely  
dry. This takes about one hour.  
Printing on a Fabric Sheet  
Prepare  
the printer.  
Make sure the blue paper thickness lever is to the right  
position.  
Make sure the paper output tray and extension are  
extended.  
PAPER THICKNESS  
LEVER  
PAPER SUPPORT  
PAPER OUTPUT TRAY  
AND EXTENSION  
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Insert the  
fabric sheet.  
Insert the sheet with the cloth side out (toward you) and  
the open end up (away from the printers sheet feeder).  
Pinch the paper guide so it will move smoothly and slide  
the paper guide snug against the left side of the sheet.  
Do not attempt to load more than one sheet at a time.  
PRINT SIDE (CLOTH SIDE UP)  
OPEN END  
Do not remove the film backing from the fabric sheet until printing  
is completed.  
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Do not touch the front side of the fabric sheet when your hands are  
wet or dirty.  
Chapter 3  
Paper Handling 3-22  
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Set up the  
Printer Driver.  
In the Main tab, select Fabric Sheet for the Media Type.  
In the Paper tab, select Letter or A4 for the Paper Size.  
Change other settings as required.  
Start the print operation from your Windows application.  
Dry and  
then wash the  
fabric sheet.  
Let the printed fabric sheet set for about one hour to  
allow the ink to completely dry.  
When dry, peel the film backing from the printed fabric  
sheet. Do not remove the film backing before printing.  
Wash the printed fabric sheet for about three minutes  
under lukewarm running water to remove extra ink.  
Hang the fabric sheet up to dry it again.  
Iron the dried fabric sheet with a clothes iron.  
See the booklet that comes with the Fabric Sheets for  
details on drying and washing.  
3-23 Paper Handling  
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Printing on Banner Paper  
For best results, use Canon Banner Paper.  
To set up a print job on banner paper, you must decide on the number  
of sheets you need. You can print banners from 2 to 6 sheets in length.  
Always leave an extra sheet at the end of the banner—just in case the  
type runs over.  
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Printing on banner paper requires quite a bit of ink. If you think  
your BJ cartridge may run out of ink, use a new BJ cartridge.  
For best print results on banner paper, use light design patterns.  
To prevent ink from running over the edges of the sheet, print  
within the margins shown in the previous illustration.  
To prevent the ink from smearing, do not allow the printed sheets to  
fold and stack on one another after they are ejected from the printer.  
See Appendix A, Specifications, for the recommended printing area  
of banner paper.  
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Make sure the printer is plugged in.  
Make sure the paper support is attached to the printer.  
Open the front cover and make sure the blue paper  
thickness lever is set to the left. Close the front cover.  
Pull out the paper output tray;  
.6in.  
3-25 Paper Handling  
Chapter 3  
Cut the banner  
at a crease  
according to the  
length you need.  
The minimum length is two sheets.  
The maximum length you can use is six sheets (66 inches  
or 1676 mm).  
Always leave an extra sheet at the end of the banner—just  
in case the type runs over.  
Load the  
first sheet.  
Align the first sheet of the paper with the right edge of  
the sheet feeder and slide it into the printer until it stops.  
Pinch the paper guide so it will move smoothly and slide  
the paper guide to the left side of the sheet. Leave a gap of  
about 0.04 in. (1 mm) between the paper guide and the  
edge of the paper.  
PAPER GUIDE  
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Paper Handling 3-26  
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Fold the  
banner paper.  
Gently fold the paper at the perforations between the first  
and second sheet.  
Adjust the  
printer location.  
Place the printer at the edge of the desk so at least two  
sheets are supported by the desk.  
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Paper Handling 3-27  
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Set up the  
Printer Driver.  
Open the Windows application you are going to use to  
print. From the File menu, select Print. Then select your  
print options using the BJC-2000 Series Printer Driver for  
Windows.  
For Media Type, select Plain Paper.  
For the Paper size, select Letter or A4.  
On the Paper tab, select Banner Printing.  
See your application software instructions for other  
options.  
Click OK or Print to start the print job.  
Start printing.  
Clear enough space in front of the printer for at least two  
sheets of paper to rest after printing.  
As the sheets print, allow the printed sheets to hang over  
the edge of the desk or work table.  
3-28 Paper Handling  
Chapter 3  
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Loading Glossy Photo Paper and Glossy Photo Cards  
When you load Glossy Photo Paper or Glossy Photo Cards in the  
printer, always use the Loading Support Sheet provided with the  
package.  
Prepare  
the sheets.  
Hold the sheets of Glossy Photo Paper with the whiter  
sides (print sides) up and place them on top of the  
Loading Support Sheet.  
You can load up to 10 sheets of Glossy Photo Paper in the  
sheet feeder.  
Stack  
the sheets.  
Tap the stack against a flat surface to align the edges of  
the Glossy Photo Paper and the Loading Support Sheet.  
Chapter 3  
Paper Handling 3-29  
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Load the Glossy  
Photo Paper.  
Insert the stack into the sheet feeder.  
Before loading Glossy Photo Cards in the printer, read the instructions  
provided with the package of Glossy Photo Cards.  
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3-30 Paper Handling  
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4
Maintaining the Printer  
This chapter covers the care required for your printer. It includes:  
Printer guidelines  
Cleaning the printer  
Printing the test pages  
Cleaning the print head  
BJ cartridge guidelines  
Replacing the BJ cartridge  
Replacing a BJ tank in the BC-21e Color BJ Cartridge  
Storing a BJ cartridge  
Transporting the printer  
Chapter 4  
Maintaining the Printer 4-1  
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Printer Guidelines  
Follow these guidelines to avoid damage to your printer and harm to  
you or others:  
Set the printer on a stable surface. Do not use an angled printer  
stand. Avoid setting the printer in direct sunlight.  
Keep the front cover closed when printing.  
Do not set anything on top of the printer.  
Do not unplug the printer unnecessarily. If you will not be using the  
printer for an extended period, unplug the power cord from the  
power outlet.  
When you unplug the power cord, grasp the plug itself. Do not pull  
on the cord.  
Do not unplug the printer when it is printing. This may prevent the  
print head unit from returning to the home position on the right and  
being capped, which may cause the print head to dry out. This is  
critical. If left uncapped, the print head unit may clog and may need  
to be replaced.  
Do not move the mechanism that holds the BJ cartridge. Attempting  
to move the BJ cartridge holder may damage delicate mechanical  
parts. (When you open the front cover, the cartridge holder  
automatically moves to the center of the printer.)  
BJ CARTRIDGE  
HOLDER  
4-2 Maintaining the Printer  
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Do not place the printer too close to a fluorescent lamp. Allow at  
least six inches (15 cm) clearance between the printer and any  
fluorescent lamp. Fluorescent lamps generate electrical noise that  
may cause printer malfunctions.  
Cleaning the Printer  
Your printer requires little routine maintenance. Perform the following  
maintenance, as necessary, to keep your printer in good operating  
condition.  
Do not clean the exterior of the printer with volatile liquids such as  
thinners, benzine, or any spray-type or chemical cleaners; doing so  
will damage the surface of the printer.  
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When cleaning the printer, avoid the area near the print head on the  
BJ cartridge. Do not touch the print head. Ink may leak out and  
cause stains.  
Unplug the  
printer.  
To avoid personal injury, always unplug the printer before  
cleaning it.  
Chapter 4  
Maintaining the Printer 4-3  
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Clean the exterior of the printer with a soft cloth  
Clean the printer.  
moistened with water.  
Clean away smudges and dust.  
Do not use paper products (such as paper towels or  
tissues) to clean the printer.  
Printing a Test Page  
You can print a Nozzle Check Pattern to check the operation of your  
printer and your print quality. If the Nozzle Check Pattern indicates  
poor print quality, try cleaning the print head (see page 4-6). If  
necessary, replace the BJ cartridge.  
Before starting, make sure paper is properly loaded in the sheet feeder  
(see Automatically Feeding Paper starting on page 3-7).  
4-4 Maintaining the Printer  
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You use the Test Prints option on the Maintenance tab in your  
BJC-2000 Series Printer Driver for Windows to print a Nozzle Check  
Pattern.  
CLICK HERE  
Click on the Test Prints option and then click OK.  
When the BC-21e Color BJ Cartridge is installed, the pattern includes all  
four colors: yellow, magenta, cyan, and black. In the color pattern, you’ll  
notice that lines are missing between the colors. This is normal.  
YELLOW  
MAGENTA  
CYAN  
BLACK  
The following sample shows the Nozzle Check Pattern when the  
optional BC-20 Black BJ Cartridge is installed.  
You can also print the Nozzle Check Pattern by pressing the  
RESUME  
button on the printer. Quickly press it twice to start printing.  
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Chapter 4  
Maintaining the Printer 4-5  
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Cleaning the Print Head  
Your printer is equipped with a print head cleaning function to ensure  
constant high quality printing.  
You start print head cleaning from the Maintenance tab in the printer  
driver. Simply click the print head cleaning icon, and then click OK.  
CLICK HERE  
Print head cleaning takes approximately one minute.  
Perform the print head cleaning only when you encounter a print  
quality problem. Unnecessary and repetitious cleaning will waste  
ink.  
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If you execute the print head cleaning while paper is manually  
loaded, the printer will eject the paper and then perform the  
cleaning.  
After print head cleaning, be sure to print another Nozzle Check Pattern.  
If three successive print head cleanings do not solve the problem, try  
replacing a BJ tank or BJ cartridge.  
4-6 Maintaining the Printer  
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BJ Cartridge Guidelines  
You can use these cartridges with the printer:  
BC-21e Color BJ Cartridge  
Contains the print head unit and two replaceable  
BJ tanks—the BCI-21 Color BJ Tank contains color ink  
(cyan, magenta, yellow) and the BCI-21 Black BJ Tank  
contains black ink. You can replace the BJ tanks  
without replacing the print head unit when you run  
out of ink. Use this cartridge for high quality color printing.  
BC-20 Black BJ Cartridge  
Contains the print head unit and black ink only. Use  
this cartridge for high speed, black ink only printing.  
When you run out of ink, you replace the complete  
cartridge.  
BC-22e Photo BJ Cartridge  
Contains the print head unit and color and black inks.  
Use this cartridge when you want to produce photo-  
quality color printing. When used with Canons High  
Resolution Paper or Glossy Photo Paper, this ink  
produces images comparable to your favorite photographs.  
When you run out of ink, you replace the complete cartridge.  
When you install this cartridge, you must set up the printer  
driver for a Print Mode of Photo, SuperPhoto, or Camera;  
see page 2-12.  
The actual amount of ink that you use will vary depending on the print  
density of a page. If the majority of your output is graphics, you may  
need to change cartridges or tanks more often than when you are  
printing text only. See Appendix A, Specifications, for details on the life  
expectancy of the BJ cartridges.  
You may need to replace the BJ cartridge or a BJ tank when your printed  
output is not crisp and clear and there are gaps in the characters  
(missing dots)—even after you have cleaned the print head at least three  
to five times.  
Chapter 4  
Maintaining the Printer 4-7  
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If you are using the BC-21e Color BJ Cartridge and your output is  
blank, one of the BJ tanks is probably out of ink. See the instructions  
starting on page 4-14 for replacing a BJ tank.  
Canon has more engineers dedicated to creating quality ink for providing  
the best results for output on Bubble Jet printers than any other  
organization. Canon does not prohibit the use of third-party inks and the  
use of third-party inks does not invalidate the products limited warranty.  
However, Canon cannot guarantee the quality or performance of your  
printer when you are using inks from other suppliers.  
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Canons limited warranty does not cover damage caused to Canons  
Bubble Jet products that is attributable to the use of third party parts or  
supplies, including inks. The limited warranty remains in effect for its  
life once that particular damage has been properly repaired.  
For optimum printing results, Canon recommends that you use only  
Canon BJ cartridges and Canon BJ tanks.  
BJ Cartridge and BJ Tank Maintenance  
The most important thing you can do to extend the life of your printer  
and to ensure optimum print quality is take care of the BJ cartridges.  
Spilled ink can stain any surface. Open BJ cartridges and BJ tanks  
carefully, and follow the guidelines presented here to protect against  
spilled ink.  
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Do not unpack a BJ cartridge until you are ready to use it.  
4-8 Maintaining the Printer  
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Replacing the BJ Cartridge  
The following procedure describes how to replace the BC-21e Color  
BJ Cartridge with the BC-20 Black BJ Cartridge. Follow the instructions  
in this section to replace an old BJ cartridge or to change BJ cartridges  
when you are switching between any of the BJ cartridges.  
You only need to replace the BC-21e Color BJ Cartridge when the print  
head is damaged (or after printing approximately 2000 pages). If one of  
the BJ tanks (either color or black) in your BC-21e Color BJ Cartridge is  
out of ink, see the next section (page 4-14) for instructions on how to  
replace a BJ tank.  
Before starting, make sure the printer is plugged in.  
Open the  
front cover.  
Grasp the top of the cover in the center and pull it  
toward you.  
The cartridge holder moves to the center of the printer.  
Do not attempt to move the cartridge holder manually. This  
may damage the printer.  
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4-10 Maintaining the Printer  
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Remove the  
BJ cartridge.  
Lift the blue lock lever on the cartridge holder.  
Slide the BJ cartridge out of the holder.  
Store or  
dispose of the  
BJ cartridge.  
If you are replacing an old BJ cartridge, dispose of the old  
cartridge properly.  
If you are switching cartridges, you must store the  
cartridge you are removing in the Ink Cartridge  
Storage Box.  
Chapter 4  
Maintaining the Printer 4-11  
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Peel off the protective foil.  
Take the new  
BJ cartridge  
out of its  
protective  
packaging.  
Remove the  
protective  
Lift off the orange cap from the print head and then  
remove the orange tape.  
material from the  
BJ cartridge.  
TAPE  
CAP  
Set the  
BJ cartridge  
into the  
cartridge holder.  
4-12 Maintaining the Printer  
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Lower the  
lock lever.  
Press the blue lock lever down completely;  
do not use excessive force.  
The BJ cartridge is now positioned and locked.  
Do not manually move the mechanism that houses the  
BJ cartridge. Attempting to move the BJ cartridge holder will  
damage the printer.  
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Set the paper  
thickness lever.  
If you plan to load envelopes, fabric sheets, or thick paper,  
set the lever to the right.  
For all other print media, set the lever to the left.  
Chapter 4  
Maintaining the Printer 4-13  
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Close the  
front cover.  
Whenever the printer stops printing, the BJ cartridge moves to the home  
position on the right and caps itself. If you unplug the printer while it is  
printing (or if you turn off a power strip to which the printer is  
connected), or if you manually move the cartridge holder from the  
home position, the BJ cartridge will not be capped and it may dry out.  
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If you installed a new BJ cartridge, the printer automatically cleans the  
print head. If you need to initiate the print head cleaning, see page 4-6.  
Replacing a BJ Tank in the BC-21e  
Color BJ Cartridge  
If you perform a print operation correctly but the output is blank, a  
BJ tank may be out of ink. Perform the print head cleaning at least  
three times and then print a Nozzle Check Pattern. If the Nozzle Check  
Pattern indicates an empty BJ tank, replace the empty BJ tank in the  
BC-21e Color BJ Cartridge.  
Leave the BJ cartridge in the printer when replacing a BJ tank. Make sure  
the printer is plugged in.  
4-14 Maintaining the Printer  
Chapter 4  
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Open the  
front cover.  
Grasp the top of the cover in the center and pull it  
forward.  
The cartridge holder moves to the center of the printer.  
Remove the  
empty BJ tank.  
The color BJ tank is on the left; the black BJ tank is on the  
right.  
Grasp the tab on the top of the tank and pull forward to  
release the BJ tank.  
Then lift the BJ tank up and out of the BJ cartridge unit.  
Dispose of the BJ tank properly. You may want to place it  
in a plastic bag to keep from spilling any residual ink.  
Chapter 4  
Maintaining the Printer 4-15  
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Take the new  
BJ tank out of its  
packaging.  
Then remove the protective cap.  
Insert the new  
BJ tank.  
Slide the new BJ tank into the empty slot on the  
BJ cartridge.  
Press firmly on the tab on the top of the BJ tank until it  
locks into place.  
Make sure each BJ tank is correctly seated in its  
respective slot.  
If you are replacing both tanks, repeat steps 2 through 4  
for the other BJ tank.  
4-16 Maintaining the Printer  
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Close the printers  
front cover.  
Press firmly to close the cover.  
The printer moves the cartridge holder to the home  
position on the right of the printer.  
The printer automatically cleans the print head unit.  
Storing a BJ Cartridge  
Whenever you unwrap a BJ cartridge, you must either install it in the  
printer or store it in the Ink Cartridge Storage Box to prevent the print  
head from drying and clogging.  
Open the  
Ink Cartridge  
Storage Box.  
When opening the Ink Cartridge Storage Box, press in on  
the release tab that locks the cover in place.  
Chapter 4  
Maintaining the Printer 4-17  
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Carefully set  
the cartridge in  
the storage box.  
You must insert the cartridge correctly or the storage box  
will not close.  
The protective cap must be removed from the cartridge  
before you set it in the storage box.  
Close the  
storage box.  
Be sure the lid snaps closed.  
Whenever you remove a BJ cartridge from the printer, store the cartridge  
in the storage box (unless you are disposing it).  
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4-18 Maintaining the Printer  
Chapter 4  
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If you have more than one Ink Cartridge Storage Box, you can hook  
them together. Simply connect them by the slides and grooves on the  
sides of the containers.  
Transporting the Printer  
While your printer is small and compact, it is not a portable printer and  
you need to take care when transporting it. The printers components,  
such as the sheet feeder, may become damaged if subjected to severe  
vibration during transportation. Also, your print head may dry out  
during travel (and become unusable) if it is not capped and taped  
correctly.  
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If you plan to move the printer from one location to another, or if you  
want to store it, follow these steps.  
Chapter 4  
Maintaining the Printer 4-19  
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Turn off the  
printers power.  
Make sure the print head is in the home position.  
Remove any paper from the sheet feeder.  
Detach the interface cable.  
Unplug the printer and detach the power cord.  
Remove the trays.  
Remove the paper support and paper output tray.  
4-20 Maintaining the Printer  
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Tape and cover  
the printer.  
Tape the cover to the printer body.  
Cover the printer with its shipping bag.  
TAPE  
Repack the printer  
in its original  
packing materials.  
Chapter 4  
Maintaining the Printer 4-21  
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Do not remove the BJ cartridge from the printer or ship a BJ cartridge  
or an ink tank from which you have removed the protective cap. An  
opened BJ cartridge or BJ tank that is not installed in the printer may  
leak, and the print head may dry out.  
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If you are shipping the printer through a shipping agent, make sure the  
top of the box is clearly marked FRAGILE or HANDLE WITH CARE.  
4-22 Maintaining the Printer  
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Troubleshooting  
5
Due to todays rapidly changing computer environment, we have placed  
troubleshooting information in a variety of places to ensure that the most  
accurate information possible is available. The best way to find current  
information is through our online support services and through our  
Fax Retrieval System. Online services include the World Wide Web and  
our BBS (see page 1-5).  
This chapter contains very basic information to help you solve printer  
problems. It covers a few basic problems and describes how to clear a  
paper jam. For complete problem solving information, be sure to use our  
support services.  
See Canon Customer Care Center in Chapter 1 (page 1-5) for details on  
Canons customer technical support options.  
Identifying Your Printer Problem  
Before contacting Canon, identify your printer problem and make sure  
you have the following information:  
Product name  
Serial number  
Place of purchase  
Nature of problem  
Steps you have taken to solve the problem and the results  
Chapter 5  
Troubleshooting 5-1  
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The serial number is located on the label on the back of the printer:  
Attempting to repair the printer yourself may void the limited warranty  
as to that repair. See the limited warranty information that came with  
your printer for details.  
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Basic Problems  
This section describes these basic problems:  
Cannot install the printer driver  
Paper does not feed from the sheet feeder  
An error message appears  
Print job will not start  
Printing halts  
Printout is unsatisfactory  
For all other problems, be sure to use Canons support services described  
on page 1-5.  
5-2 Troubleshooting  
Chapter 5  
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The BJ Printer Status Monitor uses messages and pictures to display the  
printing progress and the status of the printer while it is printing. When  
the ink or paper runs out or a paper jam occurs, the BJ Printer Status  
Monitor automatically appears.  
Look at the messages and pictures to determine what type of error  
has occurred.  
Click the Guide tab and proceed as directed by the messages shown.  
Printing resumes once you resolve the error.  
Chapter 5  
Troubleshooting 5-3  
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Cannot Install the Printer Driver  
Cause  
Solution  
Installation was  
interrupted  
Install the printer driver  
Refer to the Quick Start Guide and install the printer  
driver using the correct procedure. If you are reinstalling  
5-4 Troubleshooting  
Chapter 5  
Cause  
Solution  
Problem with the  
CD ROM (continued)  
Check that the Windows 98, Windows 95, or Windows  
NT Explorer or the Windows 3.1 File Manager can  
successfully read the CD.  
If the CD is unreadable, call the Canon Customer Care  
Center (see page 1-5).  
Paper Does Not Feed From Sheet Feeder  
Cause  
Solution  
Paper is too thick  
Use recommended paper  
2
Paper within the range of 17 to 24 lb (64 to 105 g/m )  
can be loaded in the sheet feeder. Thicker paper cannot  
be used.  
Sheet feeder  
overloaded  
Check sheet feeder capacity  
Check that you do not exceed the sheet feeder capacity.  
Paper will not feed correctly if you exceed the specified  
number of sheets. (See page 3-7.)  
Paper support not  
attached  
Attach the paper support  
Always attach the paper support. If the paper support is  
not attached, the media will not slide fully into the paper  
feed slot and will not feed into the printer correctly.  
Paper wrinkled or  
curled  
Check that you are using appropriate media  
Paper that is folded, curled, or crumpled will not feed  
into the printer correctly, and may also cause paper jams.  
See page 5-12 for details on clearing a paper jam.  
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Troubleshooting 5-5  
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An Error Message Appears  
Printing does not start due to an error writing to LPT1.  
Cause  
Solution  
Printer is not on  
Check the power cord  
Make sure the printer is plugged in to a power outlet.  
Printer cable not  
connected correctly  
Check the parallel cable  
Make sure the parallel cable is securely fastened to the  
computer and the printer. See the Quick Start Guide for  
details.  
Printer cable fault  
Try to use another printer cable  
Make sure the cable is an IEEE 1284-compatible parallel  
interface cable.  
Another device is  
connected to LPT1  
Check the LPT1 port  
Make sure the printer is connected to LPT1.  
Switching device or  
external buffer fault  
Check the switching device or external buffer  
Disconnect the switching device or external buffer and  
print with the printer connected directly to the computer.  
If you can then print normally, the fault is probably in  
the switching device or external buffer. Consult the  
switching device or external buffer supplier.  
Print spool is not  
operating correctly  
Change the spool setting  
Open the printer Properties dialog box. On the Details  
tab, click Spool Settings and then select “Print directly to  
the printer.”  
5-6 Troubleshooting  
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Cause  
Solution  
Printer port LPT1: fault  
Check the status of the printer port LPT1  
Click on Start, Settings, and Control Panel. Double-click  
on the System icon. On the Device Manager tab, double-  
click Ports (COM & LPT). Double-click Canon BJ LPT  
Printer Port (LPT1). The Device status should read “This  
device is working properly.”  
Installed printer driver  
not operating correctly  
Remove the installed BJ printer driver and then  
install the printer driver again  
To uninstall the printer driver, click Start and select  
Programs. Then select BJ Printer and click Uninstall.  
Follow the on-screen instructions. For details about  
installing the printer driver, see the Quick Start Guide.  
A Windows Printing  
System (WPS) driver  
is installed on the  
computer  
Change the WPS driver port setting to FILE or  
delete the WPS driver  
To change the port setting, open the WPS Driver  
Properties window. In the Details tab, select FILE in the  
“Print to Port” setting.  
To delete the WPS driver, click Start and select  
Programs. Then select Windows Printing System  
and click Uninstaller. Follow the on-screen  
instructions.  
To continue using the WPS printer, install a second  
parallel port.  
Chapter 5  
Troubleshooting 5-7  
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Printing does not start due to an application error or General Protection Fault.  
Cause  
Solution  
Printing from a  
Windows 3.1 application  
Change applications  
A Windows 3.1 application installed on a Windows 98 or  
Windows 95 system may cause this problem. Print from  
a Windows 98 or Windows 95 software application.  
Multiple software  
applications running  
Quit other programs  
Quit any other application programs you are running and  
try printing again.  
Sufficient memory  
not available for the  
software application  
Check your memory  
Refer to the manual for your software application and  
check that the required amount of memory is allocated  
to the application.  
If there is not enough memory installed, install more  
memory. Refer to the documentation for your computer  
for information on installing additional memory.  
Sufficient space not  
available on hard disk  
Delete files  
Delete any unnecessary files to make more space  
available  
Internal file or  
application software  
problem  
Rebuild the document and print it again  
If there is no problem with the new document, the  
original file was probably faulty. If the same problem  
occurs with the new file, call the Canon Customer Care  
Center for help.  
5-8 Troubleshooting  
Chapter 5  
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Cause  
Solution  
Installed printer driver  
not operating correctly  
Reinstall the printer driver  
Remove the installed BJ printer driver and then install the  
printer driver again.  
To uninstall the printer driver, click Start and select  
Programs. Then select BJ Printer and click Uninstall.  
Follow the on-screen instructions.  
Print Job Will Not Start  
Cause  
Solution  
The power cord is  
disconnected from the  
power outlet  
Check your power cord  
Check that the power cord is securely connected  
to the power outlet.  
No power is coming  
from the power outlet  
Check the outlet  
Check that power is coming from the power outlet.  
The printer and the  
computer are not  
properly connected  
with the printer cable  
Check your cables  
Connect the power cord and the printer cable securely.  
For details, see the Quick Start Guide.  
A large-sized document,  
such as a photograph or  
graphics, is being printed  
Wait awhile until printing starts  
Data transfer takes longer with large-sized documents.  
The printer driver being  
Make sure the BJC-2000 driver is selected  
used is not the BJC-2000 Check the printer name in the Print dialog box of the  
printer driver  
application software, and select BJC-2000.  
The printer port is not  
set correctly  
Check the port setting  
If the printer and the computer are connected directly  
with a cable, set the “Print to following port:” setting in  
the printer driver setup screen to LPT1.  
The computer printer  
port is set to ECP  
Check the ECP setting  
Delete the computer ECP mode and try printing again.  
Chapter 5  
Troubleshooting 5-9  
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Printing Halts  
Cause  
Solution  
The print job may be a  
Check the printer operation  
5-10 Troubleshooting  
Chapter 5  
Cause  
Solution  
Printer cable fault  
Try to use another printer cable  
Make sure the cable is an IEEE 1284-compatible parallel  
interface cable.  
Switching device or  
external buffer fault  
Disconnect the switching device or external buffer  
Print with the printer directly connected to the computer.  
If you can then print normally, the fault is probably in  
the switching device or external buffer. Consult the  
switching device or external buffer supplier.  
Windows Printing System Change the WPS driver port setting to FILE or  
(WPS) driver is installed  
on the computer. You  
may not be able to print  
correctly with a WPS  
printer driver installed  
on your computer.  
delete the WPS driver  
To change the port setting, open the WPS Driver  
Properties window. In the Details tab, select FILE in  
the “Print to Port” setting.  
To delete the WPS driver, select Programs from the  
Windows Start menu. Then select Windows Printing  
System and click Uninstaller. Follow the on-screen  
instructions.  
Printed and on-screen colors do not match  
The color reproduction methods used by monitors differ from those used by printers.  
In addition, the printed color tones may not perfectly match those on the monitor  
because the colors vary depending on the circumstances in which the monitor is  
viewed and the monitors color calibration settings. For example, objects that appear  
blue on the screen are printed purple, and objects that appear pale green on the screen  
are printed dark green. However, if the differences are extreme, check the items below.  
Cause  
Solution  
Print head nozzles in  
the BJ cartridge are  
clogged or the ink has  
run out  
Print a Nozzle Check Pattern  
Check the status of the print heads (see page 4-4). Clean  
the print head (see page 4-6). Replace the BJ cartridge  
if necessary (see page 4-10).  
Printer driver settings are Check the printer driver settings  
not correct  
To print a photo, select the correct print media icon for  
the document you are printing (such as SuperPhoto).  
Check also that the BJ cartridge and Media Type settings  
match the BJ cartridge and media you are actually using.  
Chapter 5  
Troubleshooting 5-11  
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Printed pages curled/warped/wrinkled  
Cause  
Solution  
Excess ink is being  
absorbed by the paper  
Check your media type  
If you are printing on very thin paper, try a different  
paper type. Print on special print media such as High  
Resolution Paper or Glossy Photo Paper.  
Print density is set  
too high  
Reduce the print intensity in the printer driver  
To change this setting, open the Printer Properties dialog  
box. On the Main tab, click the Advanced button and  
then click the Color tab. Move the intensity slider to the  
left to lower the print intensity.  
Clearing Paper Jams  
Gently pull the paper out with one hand while holding down the printer  
with the other hand.  
If the paper tears off inside the printer, unplug the printer. Then open  
the front cover and remove the paper left inside the printer.  
If you are printing high density graphics when a paper jam occurs, feed  
at least two sheets of paper through the printer to clean the rollers.  
N
5-12 Troubleshooting  
Chapter 5  
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Using the Resume Button  
You use the RESUME button to perform two functions:  
Press and hold the RESUME button to reset the printer and resume  
printing.  
Double-click the RESUME button to print a Nozzle Check Pattern.  
(You can also print a Nozzle Check Pattern with the printer driver.  
See the information starting on page 4-4.)  
Chapter 5  
Troubleshooting 5-13  
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5-14 Troubleshooting  
Chapter 5  
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Specifications  
A
Printing Specifications  
Printing Method  
Bubble Jet ink on-demand  
Printing Resolution  
720 (vertical) × 360 (horizontal) dpi (maximum)  
Print Speed  
BC-21e Color  
BJ Cartridge  
Draft mode—up to 4.5 ppm  
Standard mode—up to 3.8 ppm  
Fine mode—up to 0.9 ppm  
BC-20 Black  
BJ Cartridge  
Draft mode—up to 5 ppm  
High quality mode—up to 3.6 ppm  
Print Direction  
Bi-directional  
Print Width  
Maximum  
9.5 inches (241 mm) maximum  
Line Feed Speed  
Approximately 150 ms/line at 2/6-inch line feeds  
Paper Handling  
Automatic feed  
Paper Weight  
17 to 30 lb (64 to 105 g/m2)  
Appendix A  
Specifications A-1  
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Sheet Feeder Capacity – Auto Feed Only  
Maximum thickness of stacked paper: 0.2 inches (5 mm)  
Plain paper  
(20 lb or 75 g/m2)  
Glossy photo paper  
Banner paper  
Brilliant white paper  
High resolution paper  
T-shirt transfers  
Greeting cards  
Approx. 50 sheets  
10 sheets  
1 sheet (2 to 6 sheets long)  
Approx. 50 sheets  
Approx. 40 sheets  
1 sheet  
1 card  
Glossy photo cards  
Bubble Jet paper  
Fabric sheets  
1 card  
Approx. 50 sheets  
1 sheet  
20 sheets  
Transparencies  
Back print film  
High Gloss Film  
Envelopes  
10 sheets  
1 sheet  
5 envelopes (U.S. Commercial number 10,  
Canon envelopes, or European DL)  
Paper Size  
Letter  
Legal  
A4  
A5  
B5  
8.5 in × 11 in  
8.5 in × 14 in  
210 mm × 297 mm  
148 mm × 210 mm  
182 mm × 257 mm  
8.5 in × 11 in sheets;  
maximum length 66 in (1676 mm)  
Banner  
U.S. Commercial  
number 10 envelope  
European DL envelope  
Canon envelope  
Custom  
9.5 in × 4.12 in  
220 mm × 110 mm  
9 in × 6 in  
Width  
Height  
3.94 in to 9.50 in (100 mm to 241 mm)  
3.94 in to 23 in (100 mm to 584 mm)  
A-2 Specifications  
Appendix A  
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Media Type  
Glossy photo paper  
Banner paper  
Recommended  
Canon Glossy Photo Paper  
Canon Banner Paper  
Brilliant white paper  
High resolution paper  
T-shirt transfers  
Greeting cards  
Glossy photo cards  
Bubble Jet paper  
Fabric sheets  
Transparencies  
Back print film  
High gloss film  
Envelopes  
Canon Brilliant White Paper  
Canon High Resolution Paper  
Canon T-Shirt Transfers  
Canon Greeting Cards  
Canon Glossy Photo Cards  
Canon Bubble Jet Paper (water-resistant)  
Fabric Sheets for Canon Bubble Jet printers  
Canon Transparencies  
Canon Back Print Film  
Canon High Gloss Film  
U.S. Commercial number 10, Canon  
envelopes, or European DL  
Printable Area  
The printable area includes the recommended printing area and the  
actual printable area.  
Recommended Printing Area  
Canon recommends that you print within this area.  
Printable Area  
The area in which it is possible to print. However, printing in this area  
can adversely affect the print quality or the paper feed precision.  
Letter and Legal  
Printable Area (width x length)  
Letter  
Legal  
8 in × 10.6 in  
8 in × 13.6 in  
Appendix A  
Specifications A-3  
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A5, A4, B5  
Printable Area (width x length)  
A5  
A4  
B5  
141.2 mm × 200 mm  
203.2 × 287 mm  
75.2 × 247 mm  
Fabric Sheets  
Printable Area (width x length)  
Fabric Sheet  
203.2 mm × 287 mm  
Glossy Photo Card  
Printable Area (width x length)  
Glossy Photo Card  
109.4 mm × 159.9 mm  
A-4 Specifications  
Appendix A  
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U.S. Commercial No. 10 Envelope  
Printable Area (width x length)  
U.S. Commercial #10  
8.25 in × 3.72 in  
European DL Envelope  
Printable Area (width x length)  
European DL  
207.2 mm × 100 mm  
Banner Paper  
The shaded portions of the drawing below illustrate the maximum  
recommended printing area of Banner Paper.  
Appendix A  
Specifications A-5  
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BJ Cartridges  
BC-21e Color BJ Cartridge  
Print head  
64 nozzles for black  
24 nozzles for each color (cyan, magenta,  
yellow)  
Print head life  
BJ tanks  
Approximately 2,000 color pages at 30%  
coverage  
BCI-21 Color (cyan, yellow, magenta)  
BCI-21 Black  
Ink color  
Black, cyan, yellow, magenta  
BJ tank yield  
BCI-21 Color  
BCI-21 Black  
Approx. 100 pages at 7.5% coverage  
Approx. 225 pages at 5% coverage  
BC-20 Black BJ Cartridge  
Print head  
Ink color  
Cartridge yield  
128 nozzles  
Black  
Approx. 900 text pages at 5% coverage  
BC-22e Photo BJ Cartridge  
Print head  
64 nozzles for black  
24 nozzles for color  
Ink color  
Cartridge yield  
Black, cyan, magenta, yellow  
Approximately 50 pages at  
7.5% coverage for each color  
A-6 Specifications  
Appendix A  
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General  
Interface  
IEEE 1284 compatible parallel interface  
Acoustic Noise Level  
Approx. 49 dB(A) per ISO 9296  
Operating Environment  
Temperature  
Humidity  
41° F to 95° F (5° C to 35° C)  
10% to 90% RH (no condensation)  
Storing Environment  
Temperature  
Humidity  
32° F to 95° F (0° C to 35° C)  
5% to 90% RH (no condensation)  
Power Source  
USA/Canada  
AC 120V, 60 Hz  
Power Consumption  
2 watts maximum nonprinting  
30 watts maximum printing  
Dimensions  
14.6 in (370 mm) W × 7.5 in (191 mm) D × 6.3 in (161 mm) H  
(without paper support and paper output tray attached)  
Weight  
Appendix A  
Specifications A-7  
A-8 Specifications  
Appendix A  
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Installing the Printer Driver  
for Windows 3.1  
B
This appendix describes how you install the BJC-2000 Series Printer  
Driver for Windows 3.1. If you are using Windows 98 or Windows 95,  
see the Quick Start Guide.  
Start up  
your system.  
Turn on your printer, and then turn on your computer.  
Make sure  
Windows 3.1  
starts.  
Insert the Canon Creative CD into your CD drive.  
From Program Manager, select Run in the File menu.  
Appendix B  
Installing the Printer Driver for Windows 3.1 B-1  
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Specify the  
Setup program.  
When you see this screen:  
Type D:\SETUP (where D: is your CD drive… most CD  
drives are D: or E:). Then click OK.  
Follow the  
on-screen  
instructions.  
Select BJC-2000 Series from the list of printers.  
Be sure to wait for Windows to complete each operation.  
When complete, restart Windows.  
B-2 Installing the Printer Driver for Windows 3.1  
Appendix B  
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C
Installing the Optional  
Color Image Scanner  
You can easily convert your printer into a color scanner by installing the  
optional IS-22 Color Image Scanner Cartridge. This section describes  
how to install and remove the Color Image Scanner Cartridge. For  
details on operating the printer as a scanner, see the IS-22 Color Image  
Scanner Cartridge Users Manual that comes with the scanner cartridge  
package.  
SCANNING  
HEAD  
CONTACT TERMINALS  
Do not touch the contact terminals or the scanning head.  
C
Installing the Scanner Cartridge  
Remove the  
BJ Cartridge.  
Open the front cover. The cartridge holder moves to the  
center of the printer.  
Lift the blue lock lever.  
Slide the BJ cartridge out of the cartridge holder.  
Store the BJ cartridge in an Ink Cartridge Storage Box  
(see page 4-17 for details).  
Appendix C  
Installing the Optional Color Image Scanner C-1  
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Remove the  
scanner cartridge  
from its  
Handle the scanner cartridge carefully.  
Do not touch the scanning head area.  
packaging.  
Insert the  
scanner cartridge.  
Hold the scanner cartridge by the ridges on either side of  
the cartridge.  
Set the scanner cartridge into the holder, and lower the  
blue lock lever.  
The thickness lever must be set to the right (for thick  
paper, envelopes) so you can feed the carrier sheet  
provided with the Scanner Cartridge.  
Set the paper  
thickness lever  
to the right.  
C-2 Installing the Optional Color Image Scanner  
Appendix C  
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Close the  
front cover.  
The cartridge holder moves to the home position on  
the right.  
For details about installing the IS Scan scanner driver,  
refer to the IS-22 Color Image Scanner Cartridge Users  
Manual.  
Removing the Scanner Cartridge  
Always remove the Color Image Scanner Cartridge as soon as you are  
finished scanning and replace it with a BJ cartridge. Do not leave the  
Color Image Scanner Cartridge in the printer.  
C
Remove the scanner cartridge just as you would a BJ cartridge.  
(See steps 1 and 2 starting on page 4-10 for details.)  
Store the scanner cartridge in the soft plastic case provided with the  
cartridge. Only store the Color Image Scanner Cartridge in this case.  
Appendix C  
Installing the Optional Color Image Scanner C-3  
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Never store the IS-22 Color Image Scanner Cartridge in an Ink  
Cartridge Storage Box that has been used for a BJ cartridge. The pad in  
the storage box where the head of a BJ cartridge rests is covered with ink  
that will damage the scanning head of the IS-22 Color Image Scanner  
Cartridge.  
C
Be sure to replace the BJ cartridge in the printer after you remove the  
scanner cartridge. Also, be sure to set the paper thickness lever for the  
type of media you will be using.  
C-4 Installing the Optional Color Image Scanner  
Appendix C  
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Glossary  
G
Automatic feed  
Refers to one way in which paper can be fed into the printer when the  
sheet feeder is used.  
BJ cartridge  
The printing mechanism that contains the print head unit and BJ tanks.  
BJ tank  
The special type of ink container housed by the BJ cartridge. The  
BC-21e Color BJ Cartridge contains two BJ tanks: one color (which  
includes cyan, yellow, magenta) and one black.  
Bubble Jet printer  
An ink-jet type printer that heats the ink to a boiling point in a nozzle to  
form a bubble. When the bubble expands, there is no room left in the  
nozzle for the ink and the ink is projected onto paper.  
CMYK  
Acronym for cyan, magenta, yellow, and black; the four colors used in  
the standard color model of the printing industry. Refers to a method of  
specifying color using CMYK color values. (K is used for black because  
B is used to represent blue in RGB.)  
Composite black  
The black color formed by mixing cyan, magenta, and yellow ink so that  
they appear almost black on a printout.  
cpi  
Characters per inch. A unit of measurement relevant to a fixed-space  
font. Because all characters have the same width, you can calculate the  
number of characters printed per inch.  
cpl  
Characters per line. A unit of measurement that indicates the number of  
characters printed per line.  
cps  
Characters per second. A unit of measurement that indicates the  
printers speed.  
Glossary  
G-1  
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dB(A)  
Stands for decibel level (a decibel being a unit of measurement for the  
intensity of the sound coming from the printer), adjusted for  
background noise.  
dpi  
Dots per inch. A unit of measurement for indicating a printers  
resolution. Your printer can produce a resolution up to 720 × 360 dpi.  
Font  
A complete set of characters of the same size and style; a particular  
implementation of a typeface. For example, 12-point, Courier bold.  
Form feed  
A printer function that automatically ejects the current page and  
advances the printer to the top of the next page.  
Grayscale  
Representing color in black and white as a result of different intensities  
of color. Different colors and intensities of colors appear as different  
shades of gray.  
Halftone  
Using this method, the printer produces shades of gray or of colors by  
mapping dots to be printed. For color printing, different colored dots of  
ink are placed closely together to create illusions of other colors.  
Hue  
A color in the color spectrum. Examples are red, green, and violet.  
Ink Cartridge Storage Box  
A box for storing a BJ cartridge. A BJ cartridge removed from the printer  
must be stored inside this storage box to prevent the print head of the  
cartridge from drying and clogging.  
Intensity  
The amount of color. More intense or more saturated colors are more  
pure. Less intense or less saturated colors are less vivid.  
Interface  
The connection between two devices that makes it possible for them to  
communicate with each other. This printer features a parallel interface,  
which makes it compatible with IBM and similar personal computers.  
Landscape orientation  
Refers to printing across the length of the page (as opposed to portrait  
orientation printing across the width of the page). The term landscape is  
derived from pictures of the landscape, which are usually horizontal in  
format.  
G-2  
Glossary  
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lpi  
Lines per inch. The measurement used in describing the number of lines  
that will print within one vertical inch. Most printing is done in 6 or 8 lpi.  
Manual feed  
A method of feeding paper to the printer one sheet at a time.  
Noise level  
See dB(A).  
Page orientation  
Refers to the direction of print on the page. Printing across the width of  
a page is called portrait orientation. Printing across the length of a page  
is called landscape orientation.  
Paper thickness lever  
The green lever located inside the printer, which you adjust as necessary  
to accommodate different BJ Cartridges, paper thicknesses, and graphics  
densities.  
Parallel interface  
An interface that transmits multiple bits simultaneously (usually in one-  
byte segments). Your printer has a built-in, Centronics-type parallel  
interface with bidirectional capability. See also Interface.  
Pitch  
Refers to the number of characters per inch that can be composed using  
a fixed space font.  
Platen  
Printer component that holds the paper in position during ink transfer.  
Point size  
Character height is defined in points; one point is 1/72 inch. For  
instance, this text is printed using a 10-point font.  
Portrait orientation  
Refers to printing across the width of the page (letter style). This is the  
opposite of landscape orientation, which is printing across the length of  
the page.  
Print head  
The printing mechanism that contains print nozzles and ejects the ink  
for printing.  
Print head capping  
An automatic protection function that prevents the print head unit and  
ink cartridges from drying out or becoming clogged with dust.  
Glossary  
G-3  
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Printable area  
The area of a sheet of paper on which a printer can reproduce text or  
graphics (the printing area is smaller than the paper). On this printer,  
the printing area varies depending on the type of paper being used.  
Printer driver  
Software that sends printing instructions to a printer. The printer driver  
keeps track of the attributes of a printer and the codes the program  
must send to access those attributes.  
RAM  
Random Access Memory. Printer memory that is used for temporary  
storage of information you want to print and downloaded fonts.  
Resolution  
The density of dots for any given output device. Expressed in terms of  
dots per inch (dpi). Low resolution causes font characters and graphics  
to have a jagged appearance. Higher resolution means smoother curves  
and angles as well as a better match to traditional typeface designs.  
Resolution values are represented by horizontal data and vertical data,  
for example, 360 × 360 dpi. This printer can produce output with  
resolutions up to 720 × 360 dpi precision.  
RGB  
An acronym for Red, Green, and Blue; the three primary colors used in  
the additive process to form a wide spectrum of colors.  
Smoothing mode  
A printer mode that refines your printout by polishing away jagged  
edges and ragged stair-stepping curves of characters and graphics.  
Subtractive colors  
The three primary colors (cyan, yellow, and magenta); when combined  
through a subtractive process give a spectrum of colors.  
True black  
Contrary to composite black, true black color on a printout is obtained  
with the use of black ink.  
TrueType font  
The scalable font technology built into Microsoft Windows 3.1. It offers  
you the same font images both on computer displays and printer  
outputs.  
G-4  
Glossary  
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Index  
I
BCI-21 Color BJ Tank: 1-2, 4-7, A-6  
Bi-directional parallel cable: 1-4  
BJ cartridge(s): 1-2, 2-5, 2-11, 4-3–19,  
4-22, A-1, A-6, C-1  
A
A4-size paper: A-2, A-4  
A5-size paper: A-2, A-4  
Accessories: 1-2–4  
Acoustic noise level: A-7  
Advanced settings: 2-5, 2-11–13  
Application error: 5-8  
Authorized Service Facility (ASF): 1-6  
Auto feed guidelines: 3-10–11  
Auto mode: 2-11  
Automatically feeding paper: 3-7–11,  
A-2  
capping: 4-14  
guidelines: 4-7–9  
holder: 4-2  
maintenance: 4-8–9  
replacing: 4-10–14  
setting: 2-5, 2-11  
specifications: A-6  
storage box: 4-8, 4-11, 4-17–19  
storing: 4-17–19  
yield: A-6  
BJ Printer Status Monitor: 2-8, 2-14,  
2-16, 5-4  
BJ tank(s): 1-2, 4-6–9, 4-14–17  
maintenance: 4-8–9  
B
B5-size paper: A-2, A-4  
Back Print Film: 1-3, 3-4, 3-6–7,  
3-14–16, A-2–3  
replacing: 4-14–17  
yield: A-6  
uncurling: 3-16–17  
Background printing: 2-7  
Backlighting device: 3-4  
Banner Paper: 1-3, 3-2, 3-7, 3-15,  
3-24–28, A-2–3, A-5  
printing: 2-6, 3-24–28  
Basic  
BJC-2000 Series Printer Driver: 4-5–6  
See also: Printer driver  
Black only output: 4-7  
Borders: 2-7  
Brightness, adjusting: 2-12  
Brilliant White Paper: 1-3, 3-3, 3-7,  
A-2–3  
Bubble Jet Paper: 1-3, 3-3, 3-7, A-2–3  
Bubble Jet print head: 1-2, 4-3, 4-6–9  
See also: Print head  
colors: 2-18  
problems: 5-2  
BBS: 1-6, 5-1  
BC-20 Black BJ Cartridge: 1-2, 4-5,  
4-7–14, 4-18, A-1, A-6  
BC-21e Color BJ Cartridge: 1-2, 3-2,  
4-5, 4-7–19, A-1, A-6  
replacing BJ tanks: 4-14–17  
BC-22e Photo BJ Cartridge: 1-2–3,  
2-12, 3-2–3, 3-17, 4-7–8, A-6  
BCI-21 Black BJ Tank: 1-2, 4-7, A-6  
Bulletin Board Service: 1-6, 5-1  
C
Camera mode: 2-10  
Canadian Radio Interference  
Regulations: FCC-1  
Index  
I-1  
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Canon  
Authorized Service Facility: 1-6  
D
Density: 4-7  
Bulletin Board Service: 1-6, 5-1  
Canada: 1-6  
Diffusion, halftoning: 2-11, 2-17  
Dimensions, printer: A-7  
DL envelopes: 3-11, A-2, A-5  
Document, printing: 2-2  
Document Defaults command: 2-3  
dpi: A-1, A-7  
Customer Care Center: 1-5–6, 5-1  
Fax Retrieval System: 1-6, 5-1  
Referral Service: 1-2  
Scanner Cartridge: 1-4, A-7, C-1–4  
Specialty Papers: 1-3–4, 3-1–7,  
3-15–30  
Draft mode: 2-10, 2-18, A-1  
Drying time, media types: 3-15  
Capping, BJ cartridges: 4-14  
Cartridge holder: 4-10–15, 4-17  
CD ROM drive: 1-5, 5-4  
Centronics-compatible cable: 1-4, A-7  
Changing settings: 2-9, 2-11–13  
Cleaning  
print heads: 2-8, 4-6  
printer: 4-3–4  
Cleaning sheet, High Resolution Paper:  
3-18–20  
Clearing, paper jams: 5-12  
Collating: 2-7  
Color Image Scanner Cartridge: 1-4,  
A-7, C-1–4  
E
ECP mode: 5-9  
Electrical noise: 4-3  
Envelopes: 3-6–7, A-2–3, A-5  
Canon: 3-11  
inserting: 3-14  
preparing: 3-13  
printable area: A-5  
printing: 3-11–14  
Error writing to LPT1: 5-6  
European DL envelopes: 3-11, A-2, A-5  
External buffer: 5-6, 5-11  
Color(s)  
adjustment: 2-12, 2-17  
balance: 2-12  
printing: 4-7  
settings: 2-5, 2-12  
tab: 2-12  
F
Fabric Sheets: 1-3, 3-4, 3-6–8, 3-15,  
3-21–23, A-2–3  
drying: 3-23  
margins: A-4  
printable area: A-4  
printing: 3-21–23  
versus print speed: 2-17–18  
COM 10 envelopes: 3-11, A-2, A-5  
Communication, printer to computer:  
2-1  
Computer, processor: 1-4–5, 2-18  
Contrast, adjusting: 2-12  
Copies: 2-7  
Fanning paper: 3-9  
Fax Retrieval System: 1-6, 5-1  
FCC regulations: FCC-1  
Features tab: 2-7  
Feeding paper, automatically: 3-7–11  
Film, handling: 3-15–16  
Fine (Fast), halftoning: 2-11  
Fine mode: A-1  
Custom  
print mode: 2-11–13  
size: A-2  
Customer Care Center: 1-5–6, 5-1  
Cut-sheet paper: 3-5  
Fluorescent lamp: 4-3  
I-2  
Index  
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G
I
General Protection Fault: 5-8  
General specifications: A-7  
Glossy Photo Cards: 1-3, 3-3, 3-7,  
3-29–30, A-2–4  
Glossy Photo Paper: 1-3, 3-2, 3-7, 3-15,  
3-29–30, 4-7, A-2–3  
IBM  
PC computer: 1-4  
Proprinter X24E: 5-3  
IEEE 1284-compatible interface: 1-4, A-7  
Image data correction: 2-13  
Ink Cartridge Storage Box: 1-3, 4-8,  
4-11, 4-17–19  
Graph paper: 3-5  
Graphic stamp: 2-7  
Graphics mode: 2-10  
Grayscale print: 2-5  
Greeting Cards: 1-3, 3-3, 3-7, A-2–3  
Guidelines  
Ink: 1-2–3, 3-10, 4-9, A-6  
Installation, problems: 5-4  
Installing, scanner cartridge: C-1–4  
Installing, Windows 3.1: B-1–2  
Intensity: 2-12  
auto feed: 3-10–11  
BJ cartridges: 4-7–9  
Interface: A-7  
cable: 1-4, 4-20, 5-9  
paper: 3-5, 3-15–17  
printer: 4-2  
IS-22 Color Image Scanner Cartridge:  
1-4, A-7, C-1–4  
H
L
Halftoning: 2-11  
Landscape orientation: 2-6  
Legal-size paper: A-2–3  
Letter-size paper: A-2–3  
Limit mark: 3-9, 3-11  
Limited warranty: 5-2  
Line feed speed: A-1  
Loading paper: 3-7–11  
Loading Support Sheet: 3-29  
LPT1: 5-6–7  
diffusion: 2-11, 2-17  
fine/fast: 2-11  
Hard disk space: 1-4–5, 5-8  
Hardware requirements: 1-4–5  
Heavier-weight print media: 3-6–7  
Help  
online: 2-4  
printing options: 2-9  
Windows: 2-4, 2-9  
M
High density graphics: 5-4  
High Gloss Film: 1-3, 3-4, 3-7, A-2–3  
High quality  
Main tab: 2-5, 2-9–10, 3-2–4  
Maintaining  
BJ cartridges and tanks: 4-8–9  
printer: 4-1–22  
Maintenance tab: 2-8, 4-5–6  
Margins: A-3–5  
Media type: 2-5, 2-11, 2-18, 3-2–4, 3-7  
drying time: 3-15  
recommended: A-3  
Memory: 1-4–5, 2-18, 5-8  
color printing: 4-7  
mode: A-1  
printing: 2-10  
High Resolution Paper: 1-3, 2-12, 3-3,  
3-7, 3-15–20, 4-7, A-2–3  
cleaning sheet: 3-18–20  
output guides: 3-17  
Home position: 4-14  
Humidity: 3-16, A-7  
Index  
I-3  
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Microsoft: See Windows  
Mirror image printing: 3-3–4  
Multipart paper: 3-5  
Paper feed  
limit: 3-7  
loading: 3-7–11  
method: 3-7–8  
Paper guide: 3-9, 3-14  
Paper output guides: 3-7, 3-17, 3-25  
Paper output tray: 3-8, 3-14, 4-20  
capacity: 3-10  
Paper size(s): 3-2, A-2  
setting: 2-6  
Paper support: 3-8, 4-20  
Paper tab: 2-6  
Paper thickness lever: 3-6–7, 3-12, 3-21,  
3-25, 4-13  
Paper types  
recommended: A-3  
selecting: 3-1–5  
Parallel  
cable: 1-4, 4-20, 5-6, 5-9–11  
interface: A-7  
PC Processor: 1-4–5  
Pentium processor: 1-4–5  
Photo Kit: 1-3  
Photo mode: 2-10  
Photographic images: 2-11, 2-17  
Photographs: 3-2–3, 4-7  
Photo-quality printing: 4-7  
Photo-realistic printing: 3-2–3  
Plain paper: 2-18, 3-2, 3-6–11  
Portrait orientation: 2-5–6  
Power  
N
Normal printing: 2-10  
Normal-size printing: 2-6  
Nozzle Check Pattern: 2-8, 4-4–6,  
4-14, 5-10–13  
Nozzles: A-6  
O
Online  
help: 2-4  
support: 1-5, 5-1  
Operating environment: A-7  
Optional IS-22 Color Image Scanner  
Cartridge: A-7, C-1–4  
Orientation setting: 2-5–6  
Output style: 2-12  
Output tray, guides: 3-17, 3-25  
P
Packing materials: 4-21  
Page  
order: 2-7  
orientation: 2-6  
Page layout: 2-7  
printing: 2-6  
Page size setting: 2-6  
Paper  
consumption: A-7  
cord: 4-2, 4-20, 5-6, 5-9  
source: A-7  
does not feed: 5-5  
fanning: 3-9  
guidelines: 3-5  
handling: 3-1–29, A-1, A-7  
jams, clearing: 5-12  
settings: 2-6  
Print  
density: 3-5, 3-10  
manager: 2-17  
resolution: A-1  
setup: 2-2, 2-4  
speed: 2-11, 2-17–18, A-1  
test page: 2-8  
storing: 3-5  
weight: A-1  
width: A-1  
I-4  
Index  
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Print head: 4-3, A-6  
area: 4-9  
Fabric Sheet: 3-21–23  
halts: 5-10  
method: A-1  
cleaning: 2-8, 4-6  
life: A-6  
resolution: A-1  
Print mode: 2-5, 2-11, 2-16  
customizing: 2-11–13  
icon: 2-14  
settings: 2-11–12  
Print quality: 2-5, 2-10–11, 4-4  
problems: 5-3  
vs. speed: 2-11, 2-17–18  
Printable area: A-3–5  
Printer  
specifications: A-1–5  
speed vs. color: 2-17–18  
test page: 4-4–5  
test print: 2-8, 4-3  
unsatisfactory: 5-10  
will not start: 5-9  
Printing options: 2-3–13  
help: 2-9  
specifying: 2-9  
cable, 1-4, 4-20, 5-6, 5-9–11  
cleaning: 4-3–4  
dimensions: A-7  
guidelines: 4-2  
maintaining: 4-1–22  
port: 5-9  
Problems  
basic: 5-2  
identifying: 5-1  
Processor, computer: 1-4–5, 2-18  
Properties  
printer: 2-2–3  
problem, identifying: 5-2  
reset: 5-13  
rollers: 3-18  
servicing: 1-6  
stands: 4-2  
Windows: 2-3  
Q
Quality tab: 2-11  
status monitor: 2-14–16  
transporting: 4-19–22  
using with Windows: 2-1–18  
weight: A-7  
R
Random access memory (RAM):  
1-4–5, 2-18  
Recommended printing area: A-3  
Removing, scanner cartridge: C-3–4  
Replacing  
Printer driver: 2-1–18, 3-2–4, 3-20,  
3-23, 3-28  
help: 2-4  
printer maintenance: 4-4–6  
problems: 5-9  
using: 2-1–18  
BJ cartridges: 4-10–14  
BJ tanks: 4-14–17  
Reset, printer: 5-13  
Windows 3.1: B-1–2  
Printing  
Resolution: A-1  
scanner: A-7  
Banner Paper: 3-24–28  
borders: 2-7  
document: 2-2  
RESUME button: 4-5, 5-13  
Reverse order printing: 2-7  
Roller cleaning: 2-8, 3-18–20  
envelopes: 3-11–14  
Index  
I-5  
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S
T
Sales receipt: 1-6  
Save tab: 2-13  
SB-21 Ink Cartridge Storage Box: 1-3,  
4-8, 4-11, 4-17–19  
Tabs, Windows: 2-5–13  
Technical support: 1-5–6, 5-1  
Temperature: 3-16, A-7  
Test page: 2-8  
Scaled printing: 2-6  
Scanner cartridge: 1-4, A-7, C-1–4  
head: C-1  
printing: 4-4–5  
Test prints: 2-8  
option: 4-5  
Text mode: 2-10  
paper handling: A-7  
removing: C-3–4  
Thick paper: 3-5  
resolution: A-7  
Transparencies: 1-3, 3-4, 3-7, 3-15–16,  
A-2–3  
Transporting, printer: 4-19–22  
Troubleshooting: 5-1–13  
T-Shirt Transfers: 1-3, 3-3–4, 3-7, A-2–3  
Serial number, printer: 5-1–2  
Servicing, printer: 1-6  
Sheet feeder: 3-9, 3-14  
capacity: A-2  
paper does not feed: 5-5  
Sheetfed scanner: 1-4  
Smudge resistant: 3-10  
Software requirements: 1-4–5  
Specialty Papers: 1-3–4, 3-1–7, 3-15–30  
guidelines: 3-15–17  
Specifications: A-1–7  
Spilled ink: 4-8–9  
U
U.S. Commercial number 10 envelopes:  
3-11, A-2, A-5  
Uncurling, back print film: 3-16–17  
W
Spool settings: 5-6  
Stamp: 2-7  
Warranty: 1-3, 1-6, 4-8, 5-2  
Water resistant: 3-3  
Weight, printer: A-7  
Windows  
settings: 2-7  
Standard mode: A-1  
Status monitor: 2-8, 2-14–16  
Storage Box, BJ cartridges: 1-3, 4-8,  
4-11, 4-17–19  
3.1: 1-4, 2-4, 2-17, B-1–2  
98/95: 1-4, 2-3  
NT 4.0: 1-5, 2-3  
Storing  
tabs: 2-5–13  
BJ cartridges: 4-17–19  
environment: A-7  
paper: 3-5  
using printer: 2-1–18  
Windows Printing System (WPS): 5-7,  
5-11  
SuperPhoto mode: 2-10  
Supplies: 1-2–4  
World Wide Web: 1-6, 5-1  
Support, Canon: 1-5–6, 5-1  
Swap file: 2-17  
Switching device: 5-6, 5-11  
System memory: 1-4–5, 2-18  
I-6  
Index  
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FCC Regulations  
This equipment has been tested and found to comply with the limits for  
a Class B digital device, pursuant to Part 15 of the FCC Rules. These  
limits are designed to provide reasonable protection against harmful  
interference in a residential installation. This equipment generates, uses  
and can radiate radio frequency energy and, if not installed and used in  
accordance with the instructions, may cause harmful interference to  
radio communications. However, there is no guarantee that interference  
will not occur in a particular installation. If this equipment does cause  
harmful interference to radio or television reception, which can be  
determined by turning the equipment off and on, the user is encouraged  
to try to correct the interference by one or more of the following  
measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from  
that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
Do not make any changes or modifications to the equipment unless  
otherwise specified in the manual. If such changes or modifications  
should be made, you could be required to stop operation of the  
equipment.  
Use of shielded cable is required to comply with Class B limits in  
Subpart B of Part 15 of FCC Rules.  
Canadian Radio Interference Regulations  
This digital apparatus does not exceed the Class B limits for radio noise  
emissions from digital apparatus as set out in the interference-causing  
equipment standard entitled “Digital Apparatus,ICES-003 of the  
Industry and Science Canada.  
Cet appareil numérique respecte les limites de bruits radioélectriques  
applicables aux appareils numériques de Classe B prescrites dans la  
norme sur le matériel brouilleur: Appareils Numériques,NMB-003  
édictée par l’Industrie et Sciences Canada.  
FCC Regulations  
FCC-1  
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FCC-2  
FCC Regulations  
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