Canon Photo Scanner DR 2020U User Manual

Reference Guide  
Please read this manual before using the scanner.  
After you finish reading this manual, keep it in a safe place for  
future reference.  
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Please read first.  
Setup Guide  
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Checking the Accessories  
• Items included in this  
manual are subject to  
change without notice.  
• You must keep the  
machine’s packaging  
and packing materials  
for storing or  
transporting the  
machine.  
• A print version of  
Reference Guide is  
supplied in English.  
PDF files of the  
If any of the items listed below are missing or damaged, contact your local authorized  
Canon dealer or service representative.  
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DR-2020U  
AC Adapter/Power Cord  
(Connected length: 2.6 m)  
Reference Guide  
(this document)  
Before Use  
Reference Guide in  
other languages can be  
found on the Setup Disc  
CD-ROM.  
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11  
Software license USB Cable Type A/Type B  
agreement (Length: 1.8 m)  
Setup Disc  
Adobe Acrobat  
Setup Disc  
Application  
Software Disc  
Removing the Packing Materials  
Remove the scanner from the box, remove the orange tapes () and protective sheets from the scanner, and then release the lock switch.  
®
PaperPort  
Contents of Application Software CD-ROM  
The following applications are included on the supplied Application  
Software CD-ROM. For details on installation, refer to the Readme.txt  
file.  
Presto! BizCard Reader 5 SE  
Business card management software from NewSoft Technology  
Corp. with multi-language OCR.  
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File management application from Nuance Communications Inc.  
that makes it easy to store, organize, and retrieve digital documents.  
• In order to receive support of this product, you need to upgrade to  
a Professional version.  
• For details on upgrading, visit the following URL.  
OmniPage SE 4*  
Optical character recognition (OCR) software from Nuance  
Communications Inc. with multiple language support.  
Continued on back side  
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Installing the Software  
Connecting to a Computer  
Before Installation  
Do not connect the scanner to the computer before  
installing the software.  
Log on to Windows as an Administrator.  
Close all other applications before installing the  
software.  
If you connect the scanner and turn it ON before you install the  
software, the following wizard screen will appear. If this wizard is  
displayed, click the [Cancel] button to exit the wizard, and turn the  
scanner OFF.  
Turning the Scanner ON  
Insert the Setup Disc into the computer’s  
CD-ROM drive.  
The setup menu automatically starts up when  
you insert the CD-ROM into the drive. (If the  
menu does not start up, execute setup.exe  
from the CD-ROM.)  
Click [Typical Installation].  
For Windows Vista  
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3
2
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If the following screen appears, enter  
the current administrator password and  
click [OK].  
The plug-and-play function recognizes the  
scanner, and the device driver is  
automatically installed.  
Power indicator  
Power button  
PC Power Link Function  
The scanner’s power can be linked to the computer, allowing it to be turned ON/  
OFF in accordance with the computer. When you enable this function and turn  
ON the computer to which the scanner is connected, the scanner automatically  
turns ON.  
Under default settings, this function is disabled. To enable this function, display  
the scanner’s properties from [Scanners and Cameras] in the Control Panel.  
For details, refer to the User Manual.  
Click [Install].  
Follow the instructions on the  
screen to complete installation.  
Click [Exit] to close the  
setup menu.  
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This completes setup.  
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®
International ENERGY STAR Office Equipment  
European Union (and EEA) only.  
This symbol indicates that this product is not to be  
disposed of with your household waste, according to the  
WEEE Directive (2002/96/EC) and your national law.  
Program  
®
As an ENERGY STAR Partner, Canon Electronics  
Inc. has determined that this machine meets the  
ENERGY STAR Program guidelines for energy  
®
This product should be handed over to a designated  
collection point, e.g., on an authorized one-for-one  
efficiency.  
®
basis when you buy a new similar product or to an authorized  
collection site for recycling waste electrical and electronic  
equipment (EEE). Improper handling of this type of waste could  
have a possible negative impact on the environment and human  
health due to potentially hazardous substances that are generally  
associated with EEE. At the same time, your cooperation in the  
correct disposal of this product will contribute to the effective usage  
of natural resources. For more information about where you can  
drop off your waste equipment for recycling, please contact your  
local city office, waste authority, approved WEEE scheme or your  
household waste disposal service. For more information regarding  
return and recycling of WEEE products, please visit  
The International ENERGY STAR Office  
Equipment Program is an international program that promotes  
energy saving through the use of computers and other office  
equipment.  
The program backs the development and dissemination of  
products with functions that effectively reduce energy  
consumption. It is an open system in which business proprietors  
can participate voluntarily. The targeted products are office  
equipment, such as computers, monitors, printers, fax, machine,  
copiers, and scanners. The standards and logos are uniform  
among participating nations.  
(EEA: Norway, Iceland and Liechtenstein)  
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Für EMVG  
Disclaimers  
Dieses Produkt ist zum Gebrauch im Wohnbereich, Geschäfts-und  
The information in this document is subject to change without  
Gewerbebereich sowie in Kleinbetrieben vorgesehen.  
notice.  
CANON ELECTRONICS INC. MAKES NO WARRANTY OF ANY  
KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS  
OR IMPLIED, EXPECT AS PROVIDED HERE IN, INCLUDING  
WITHOUT LIMITATION, THERE OF, WARRANTIES AS TO  
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A  
PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT.  
CANON ELECTRONICS INC. SHALL NOT BE LIABLE FOR ANY  
DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF  
ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM  
THE USE OF THIS MATERIAL.  
Für 3. GPSGV  
“Maschinenlärminformations-Verordnung 3. GPSGV: Der höchste  
Schalldruckpegel beträgt 70 dB(A) oder weniger gemäß EN ISO  
7779”.  
Model Names  
The following names may be provided for the safety regulations in  
each sales region of the Document Scanner.  
DR-2020U: Model M11071  
CANON ELECTRONICS INC. IS NOT LIABLE FOR THE  
STORAGE AND HANDLING OF DOCUMENTS SCANNED WITH  
THIS PRODUCT, OR THE STORAGE AND HANDLING OF THE  
RESULTING SCANNED IMAGE DATA.  
Trademarks  
• Canon and the Canon logo are registered trademarks of Canon  
Inc. in the United States and may also be trademarks or  
registered trademarks in other countries.  
IF YOU INTEND TO DISCARD THE ORIGINALS OF SCANNED  
DOCUMENTS, YOU ARE RESPONSIBLE FOR INSPECTING  
THE SCANNED IMAGES AND VERIFYING THAT THE DATA IS  
INTACT.  
• Microsoft and Windows are registered trademarks of Microsoft  
Corporation in the United States and other countries.  
• ISIS is a trademark of Captiva Software Corporation, in the  
United States.  
THE MAXIMUM LIABILITY OF CANON ELECTRONICS INC.  
UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE  
PRICE OF THE PRODUCT COVERED BY THE WARRANTY.  
• Intel and Pentium are registered trademarks of Intel Corporation.  
• ENERGY STAR is a U.S. registered mark.  
®
• Adobe is the registered trademark of Adobe Systems  
Incorporated in the United States and/or other countries.  
• imageFORMULA is a trademark of CANON ELECTRONICS  
INC.  
• Other product and company names herein may be the  
trademarks of their respective owners.  
Hg LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND  
MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL,  
STATE OR FEDERAL LAWS.  
Copyright  
Copyright 2009 by CANON ELECTRONICS INC. All rights  
reserved.  
No part of this publication may be reproduced or transmitted in any  
form or by any means, electronic or mechanical, including  
photocopying and recording, or by any information storage or  
retrieval system without the prior written permission of CANON  
ELECTRONICS INC.  
Copyright © 2009 CANON ELECTRONICS INC. ALL RIGHTS RESERVED  
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Table of Contents  
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Introduction  
Thank you for purchasing the Canon Document Scanner  
imageFORMULA DR-2020U. Please read this manual thoroughly  
before using the scanner to familiarize yourself with its capabilities,  
and to make the most of its many functions. After reading this manual,  
store it in a safe place for future reference.  
Manuals for the Scanner  
Documentation for this scanner consists of the following manuals.  
Please read these manuals thoroughly before using the scanner to  
familiarize yourself with its capabilities and make the most of its many  
functions.  
• Reference Guide (this manual)  
This describes setup procedures and basic operations for the  
scanner.  
• User Manual (electronic manual)  
This provides complete and comprehensive information about the  
scanner.  
Symbols Used in This Manual  
The following symbols are used in this manual to explain procedures,  
restrictions, handling precautions, and instructions that should be  
observed for safety.  
• CapturePerfect 3.0 Operation Guide (electronic manual)  
This is the operation guide for the Canon document scanner  
application, CapturePerfect 3.0.  
WARNING  
Indicates a warning concerning operations that may lead to death or  
injury to persons if not performed correctly. To use the scanner safely,  
always pay attention to these warnings.  
Hint  
Electronic manuals are installed to the following locations as PDF  
(Portable Documents Format) files during installation of the supplied  
software.  
CAUTION  
Indicates a caution concerning operations that may lead to injury to  
persons, or damage to property if not performed correctly. To use the  
scanner safely, always pay attention to these cautions.  
IMPORTANT  
Indicates operational requirements and restrictions. Be sure to read  
these items carefully to operate the scanner correctly, and avoid  
damaging the scanner.  
Hint  
Indicates a clarification of an operation, or contains additional  
explanations for a procedure. Reading these notes is highly  
recommended.  
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Important Safety Instructions  
To ensure the safe operation of this scanner, be sure to read the  
safety warnings and precautions described below.  
Avoid locations that are unstable or  
subject to vibration.  
Installation Location  
The performance of this scanner is affected by the environment in  
which it is installed. Make sure that the location where the scanner is  
installed meets the following environmental requirements.  
Avoid exposing the scanner to rapid  
changes in temperature. If the room  
in which the scanner is installed is  
cold but rapidly heated, water  
droplets (condensation) may form  
inside the scanner. This may result  
in a noticeable degradation in  
scanning quality. The following  
conditions are recommended for  
optimal scanning quality:  
Provide adequate space around the  
110 mm or more  
scanner for operation,  
maintenance, and ventilation.  
Avoid installing the scanner in  
direct sunlight. If this is  
unavoidable, use curtains to shade  
the scanner.  
Room temperature: 10°C to 32.5°C  
Humidity: 20% to 80% RH  
Avoid installing the scanner near  
equipment that generates a  
magnetic field (e.g., speakers,  
televisions, or radios).  
Avoid locations with excessive  
dust.  
Avoid warm or humid locations,  
such as in the vicinity of a water  
faucet, water heater, or humidifier,  
and avoid locations where the  
fumes from ammonia, paint thinner,  
or other volatile chemicals may be  
A A  
M
N
I
MO  
present.  
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Do not pull directly on the power  
cord. When disconnecting the  
power cord, grasp the power plug  
and remove it from the power outlet.  
Keep the area around the power  
plug clear of objects so that the  
power cord can be disconnected  
easily in an emergency.  
Use only the AC adapter supplied  
with the scanner. In addition, do not  
use the supplied AC adapter with  
devices other than the scanner.  
If you have any questions regarding  
the power supply, contact your local  
authorized Canon dealer or service  
representative for further  
Power Supply  
Connect only to a power outlet of  
the rated voltage and power supply  
frequency (either 120 V, 60 Hz or  
220-240 V, 50/60 Hz, depending on  
your region).  
Do not connect other electrical  
equipment to the same power outlet  
to which the scanner is connected.  
Also, when using an extension  
cord, make sure that the extension  
cord is rated for the current  
requirements of the scanner.  
Never attempt to dismantle or  
modify the AC adapter in any way,  
as doing so is dangerous.  
information.  
Do not place objects on or step on  
the AC adapter or power cord.  
Do not use the power cord while it is  
coiled.  
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To use a reel-type extension cord, unwind all of the cord from the  
reel. Long-term operation with the cord wound on the reel may  
cause the cord to overheat and may cause a fire.  
Do not use power cords or AC adapters other than the power cord  
and AC adapter provided with this scanner.  
Do not attempt to dismantle the scanner or modify it in any way, as  
this is dangerous and may lead to a fire or electric shock.  
Never attempt to dismantle or modify the AC adapter in any way, as  
doing so is dangerous.  
Moving the Scanner  
Before moving the scanner, make sure to turn the power switch  
OFF, and disconnect the power plug from the power outlet.  
When moving the scanner, make sure to lock the lock switch and  
carry the scanner with both hands so as not to drop it. The scanner  
weighs approximately 7.8 kg.  
Do not use flammable aerosol spray products near the scanner.  
When cleaning the scanner, turn the power switch OFF and  
disconnect the power cord from the power supply.  
Lock switch  
Clean the scanner using a slightly dampened cloth that has been  
well wrung out. Never use alcohol, benzene, paint thinner, or any  
other flammable substance.  
Disconnect the power cord from the power outlet regularly, and  
clean the area around the base of the power plug’s metal pins and  
the power outlet with a dry cloth to ensure that all dust and grime is  
removed. If the power cord is connected for a long period of time in  
a damp, dusty, or smoky location, dust can build up around the  
power plug and become damp. This may cause a short circuit and  
result in a fire.  
If the scanner makes strange noises, or gives off smoke, heat or  
strange odors, or the scanner does not function or other  
abnormalities occur when you use the scanner, immediately turn  
the power switch OFF and disconnect the power plug from the  
power outlet. Then, contact your local authorized Canon dealer or  
service representative for further information.  
When using the scanner, make sure to release the lock switch. If  
you use the scanner while the lock switch is locked, an error will  
appear on the display panel.  
Make sure to disconnect any interface cables and the AC adapter  
when moving the scanner. If the scanner is carried with these items  
connected, the plugs and connectors may be damaged or cause  
the scanner to fall and result in personal injury or damage to the  
scanner.  
Handling  
WARNING  
Do not drop the scanner, or subject it to impact or strong shock.  
Should the scanner ever become damaged, immediately turn the  
power switch OFF, and disconnect the power plug from the power  
outlet. Then, contact your local authorized Canon dealer or service  
representative to have the unit serviced.  
Note the following precautions whenever using the scanner. Failure to  
do so may result in a fire or electric shock.  
Never place alcohol, benzene, paint thinner, aerosol sprays, or any  
other flammable substances near the scanner.  
Notice to Cardiac Pacemaker Users:  
Do not cut, damage, or modify the power cord. Do not place heavy  
objects on the power cord, and do not pull or excessively bend the  
power cord.  
Never connect the power cord when your hands are wet.  
Do not connect the scanner to a multiplug power strip.  
Do not knot or coil the power cord, as this may result in a fire or  
electric shock. When connecting the power cord, make sure that the  
power plug is securely and completely inserted into the power  
outlet.  
This product generates a weak magnetic field. If you use a cardiac  
pacemaker, move away from the product in the event that you  
notice any unusual symptoms. Also, please consult a cardiologist.  
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Be careful when placing paper in the scanner and when removing  
jammed paper. It is possible to cut your hand on the edge of a sheet  
of paper.  
Open and close the feeder carefully and slowly. Failure to do so  
may result in malfunction or personal injury.  
CAUTION  
Do not install the scanner on a surface that is unstable, tilted, or in  
an area subject to excessive vibrations, as this may cause the  
scanner to fall, resulting in personal injury or damage to the  
scanner.  
Do not block the ventilation openings. Doing so may cause the  
scanner to overheat, creating a risk of fire.  
Never place small metal objects, such as staples, paper clips, or  
jewelry on the scanner. These items may fall into the scanner, and  
cause a fire or electric shock. If such objects ever fall inside the  
scanner, immediately turn the power switch OFF, and disconnect  
the power plug from the power outlet. Then, contact your local  
authorized Canon dealer or service representative to have the unit  
serviced.  
Take care to avoid pinching your hands when closing the feeder.  
Failure to do so may result in personal injury.  
Do not press down hard on the feeder. Doing so may result in  
damage to the glass, malfunction, or personal injury.  
Never place any object other than documents to be scanned onto  
the feeder’s feed and eject areas. Doing so may result in  
malfunction or personal injury.  
When using the scanner in cold temperatures, wait a few moments  
after turning the power switch ON. Failure to do so may result in a  
condensation error.  
Do not locate the scanner in a humid or dusty location. Doing so  
may cause a fire or electric shock.  
Do not place objects on top of the scanner. Such objects may tip or  
fall over, resulting in personal injury.  
Do not use the scanner with a power supply voltage other than 100  
VAC. Doing so may result in a fire or electric shock.  
When unplugging the power cord, grasp it firmly by its plug. Do not  
pull directly on the power cord, as this may damage or expose the  
cord’s internal wiring, resulting in a fire or electric shock.  
Leave sufficient space around the power plug so that it can be  
unplugged easily. If objects are placed around the power plug, you  
will be unable to unplug it in an emergency.  
Disposal  
When disposing of the scanner and AC adapter, make sure to follow  
the local ordinances and laws or consult with your local authorized  
Canon dealer.  
Do not allow water or flammable substances (alcohol, benzene,  
paint thinner, etc.) to spill into the scanner, as this may result in a  
fire or electric shock.  
Turn OFF the power switch for safety when not using the scanner  
for a long period of time, such as overnight. Also, turn OFF the  
power switch, and disconnect the AC adapter from the scanner and  
disconnect the power cord from the power outlet for safety when the  
machine will not be used for an extended period of time, such as  
during consecutive holidays.  
Do not wear loose clothing or jewelry that may get caught in the  
scanner while you are using it. This may result in personal injury. Be  
extra careful of neckties and long hair. If anything becomes caught  
in the scanner, immediately disconnect the power cord to stop the  
scanner.  
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Features of the DR-2020U Document Scanner  
The main features of the DR-2020U document scanner are described  
below.  
Multiple Methods for Documents Feeding  
Depending on the type of document you intend to scan, you can use  
the feeder, flatbed, or business card feeder.  
Fast Document Feeding  
Scan multipage documents at up to 20 pages per minute (for single-  
sided documents) using the built-in feeder. The scanner can detect  
documents that are loaded into the feeder and begin scanning  
automatically using the auto-start function.  
Deskew  
The scanner straightens scanned images when it detects that the  
document was placed askew.  
Text Enhancement Modes  
The scanner is equipped with the Advanced Text Enhancement  
Mode, for enhancing the text of documents with dark or uneven  
backgrounds, and the Advanced Text Enhancement II mode, for  
enhancing the text when both the text and background are light.  
* These modes may not work, depending on the type of document.  
Color Drop-out  
Flatbed  
The scanner is equipped with a Color Drop-out function that  
enables you to specify a color for the scanner to omit from the  
scanned image.  
Use the flatbed to scan documents that cannot be scanned through  
the feeder (thin documents, documents that do not feed smoothly,  
magazines and thicker documents, etc.).  
Skip Blank Page Function  
High Image Quality  
The scanner is equipped with a Skip Blank Page function that  
enables you to scan a document without storing images of blank  
pages, regardless of whether each page of the document is two-  
sided or one-sided. During duplex scanning, page images are not  
saved for sides detected to be blank.  
The 600 dpi optical resolution sensor incorporated in the scanner  
enables documents to be scanned with high image quality.  
PC Power Link Function  
The power of the scanner can be linked to be automatically turned  
ON/OFF in accordance with the power of the computer.  
Color/Grayscale Support  
Documents can be scanned in 24-bit color or 256-level grayscale.  
Supports a Variety of Scanning Modes  
The scanner supports the following scanning modes, depending on  
the document type.  
Prescan Function  
The scanner is equipped with a Prescan function that allows you to  
adjust the contrast and brightness of a prescanned image and then  
send the adjusted image to the application software, without  
needing to scan the document again.  
Job Function  
• Simplex and Duplex scanning (with Skip Blank Page function)  
• Continuous or single-page feeding  
Card Scan  
Feed and scan up to 15 business cards at a time using the built-in  
business card feeder.  
Paper Size Detection  
The scanner includes three job buttons for automatically scanning  
and performing operations (up to ten operations, such as saving,  
printing, or mailing, can be registered) on the scanned image.  
Scan First  
Press the Job Start button to start CaptureOnTouch, which provides  
simple scanning by following on-screen instructions.  
The scanner automatically detects the size of a scanned document  
and eliminates any unnecessary space around the edges of the  
image when storing the image, even when storing a document of  
irregular size.  
Hint  
Some functions may not be available depending on the software you  
are using.  
Auto Color Detection  
The scanner detects whether the scanned document is in color or  
black and white, and saves the image accordingly.  
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Names and Functions of Parts  
Front  
A
B
C
D
G
H
I
J
K
F
E
A Feeder Cover  
I Scanning Glass (Feeder)  
Open this to clear paper jams or to perform cleaning.  
J Lock Switch  
B Document Guides  
Use this to lock the inner parts of the scanner into place when not  
Adjust this to the width of the document.  
using the scanner.  
C Document Feed Tray  
K Scanning Glass (Flatbed)  
Open this when placing documents into the feeder.  
Place documents here with their scanning sides facing down.  
D Document Eject Tray  
Documents scanned through the feeder are ejected here.  
E Eject Tray Extension  
Open this if documents scanned through the feeder hang over the  
edge of the eject tray.  
F Operation Panel  
Buttons for operating the scanner and an LCD are located here.  
G Business Card Feeder  
Open and use this when scanning business cards.  
H Pressure Board  
This presses documents placed on the flatbed against the glass.  
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H POWER Button  
Operation Panel  
Press this button to turn the scanner ON, and the power indicator  
will light.  
When you press and hold this button (for 2 seconds) while the  
scanner is turned ON, the scanner and power indicator will turn  
OFF.  
Display Panel Indications  
Normal Displays  
A
B C D  
E F G  
H
A Job Buttons  
Scan First (waiting for documents  
to be placed).  
Specific jobs are assigned to these buttons. Scanning will start  
when any of these buttons are pressed. The scanned images will  
be processed as follows for each button:  
COPY: Prints scanned images to a specified printer.  
FILE: Saves scanned images in a specified folder.  
E-MAIL: Sends a new e-mail message with scanned images.  
Ready (awaiting operations via  
buttons or computer).  
Job display.  
B Display Panel  
The scanner status and error messages are displayed here.  
Job names configured with the supplied software also appear here.  
Job display when the COPY button  
is pressed.  
C User Defined Job Buttons  
Register jobs with the supplied software and assign them to these  
buttons.  
Job display when the FILE button is  
pressed.  
D Power Indicator  
This lights when the scanner is turned ON.  
Job display when the E-MAIL  
button is pressed.  
E Scroll Keys  
These buttons allow you to scroll the display panel when selecting  
registered jobs.  
Scanning in progress.  
F START Button  
This button performs the following functions.  
• Executes jobs selected with the user defined job buttons or scroll  
keys.  
• Starts scanning when an application is used and the [Feeding  
Option] is set to [Panel-Feeding].  
Waiting for operation (such as  
when a document runs out, etc.).  
• Launches the application configured with the Windows Events  
function.  
The business card feeder is open  
(waiting for cards to be placed).  
G STOP Button  
Press this button to stop scan procedures or clear error displays,  
such as those for paper jams.  
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Error Displays  
Rear  
Communication error with  
computer.  
When an error occurs, a message  
indicating the nature of the error  
appears. You can use the scroll  
keys to scroll longer messages. For  
details on the error messages and  
their solutions, see page 29.  
A
B
C
A USB Connector  
Connect the supplied USB cable (or Hi-Speed USB 2.0 compatible  
cable) here.  
B ADF Connector  
CAUTION  
Never disconnect the ADF connector. The feeder will stop  
functioning if the ADF connector is disconnected.  
C Power Connector  
Connect the supplied AC adapter here.  
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Feeding Methods  
There are three feeding methods (feeder, flatbed, business card feeder) for scanning documents with this scanner. The types of documents that  
can be scanned with each method are as follows.  
Flatbed (Platen Glass) (See p. 15.)  
Business Card Feeder (See p. 16.)  
Width: 140 mm to 216 mm  
Width: 216 mm  
Length: 297 mm  
Thickness: Up to 25 mm  
Width: 49 mm to 55 mm  
Length: 85 mm to 91 mm  
Thickness: 128 to 300 g/m (0.15 mm to  
Length: 100 mm to 356 mm  
2
2
Thickness: 52 to 128 g/m (0.06 mm to  
0.15 mm)  
0.3 mm)  
Capacity: Up to 50 sheets or a stack height of  
Capacity: Up to 15 cards or a stack height of  
5.0 mm  
3.8 mm  
• When scanning thin paper, text or images on the reverse side of the  
page may bleed through onto the scanned image. In this case,  
adjust the brightness under the scanning conditions.  
• Always make sure to check that paper clips, staples, and similar  
objects are not mixed in with a document before loading it into the  
feeder. The presence of such objects may result in damage to  
documents, paper jams, and damage to the scanner.  
• Do not wear loose clothing or jewelry that may get caught in the  
scanner while you are using it. Doing so may result in personal  
injury. Be extra careful of neckties and long hair. If anything  
becomes caught in the scanner, immediately disconnect the power  
plug from the power outlet to stop the scanner.  
Precautions for Using the Feeder  
• When scanning a multipage document in a single scan procedure  
using the feeder, make sure that all of the pages are identical in  
thickness, and quality of paper. Feeding different types of paper at  
one time may cause a paper jam.  
• Scanning documents before the ink is dry will make the rollers and  
scanning glass dirty, resulting in smears on the scanned image and  
other documents becoming dirty. Always make sure that the ink on  
a document is dry before scanning it.  
• Scanning documents that are written in pencil or similar material will  
make the rollers and scanning glass dirty, resulting in smears on the  
scanned image.  
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• Documents with curled edges may result in folds and paper jams.  
Make sure to straighten out the curls before loading documents in  
the scanner.  
• Handle paper edges with care, and be careful not to cut your fingers  
when loading documents.  
Documents That Cannot Be Scanned  
with the Feeder  
Use the flatbed (platen glass) to scan the following types of  
documents. Using the feeder may result in paper jams and damage to  
the scanner.  
Wrinkled or creased  
Carbon-backed paper  
paper  
Curled paper  
Torn paper  
Coated paper  
Extremely thin paper  
Paper with clips or  
staples  
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Placing Documents  
Placing Documents into the Feeder  
Placing Documents on the Flatbed  
1
Fan the pages of the document to be scanned, and load  
the document into the feeder with the scanning side  
facing up.  
1
Place the document on the flatbed with the scanning side  
facing down, and align the upper left corner of the  
document with the positioning guide on the flatbed.  
Scanning Side  
Facing Down  
2
Adjust the document guides to the edges of the  
document.  
IMPORTANT  
• Do not place objects other than the document to be scanned onto  
the flatbed platen glass. Doing so may result in damage or personal  
injury.  
• Open and close the feeder gently. Excessive force may result in  
damage to the feeder or breaking the scanning glass and personal  
injury.  
When the Scanner Is in Sleep Mode  
IMPORTANT  
When the scanner is not operated for a specific amount of time, it  
automatically enters the sleep mode. The scanner automatically exits  
the sleep mode if you initiate scanning from a computer. However, to  
initiate scanning from the scanner’s operation panel, you must exit the  
sleep mode manually.  
• Close the business card feeder. The documents placed into the  
feeder cannot be scanned if the business card feeder is open.  
• Scanning curled or creased documents may result in damage to the  
documents.  
• Even if a document does not exceed the document feed tray’s  
capacity (see p. 13), pages may not feed properly depending on  
the document type. In this case, decrease the number of pages in  
the document feed tray.  
To exit the sleep mode manually, press the POWER button on the  
operation panel. The scanner exits the sleep mode.  
• Open the eject tray extension if you are scanning documents that  
are longer than the eject tray.  
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• Business cards are ejected in reverse order after scanning from the  
business card feeder.  
• Scan plastic cards on the flatbed.  
Placing Cards into the Business Card  
Feeder  
When the Scanner Is in Sleep Mode  
1
Open the business card feeder.  
When the scanner is not operated for a specific amount of time, it  
automatically enters the sleep mode. The scanner automatically exits  
the sleep mode if you initiate scanning from a computer. However, to  
initiate scanning from the scanner’s operation panel, you must exit the  
sleep mode manually.  
To exit the sleep mode manually, press the POWER button on the  
operation panel. The scanner exits the sleep mode.  
2
Hold down the lever (A) on the side of the business card  
feeder, and place the cards into the feeder with the  
scanning side facing up. Fully insert the cards until they  
reach the stoppers (B) at the back of the feeder.  
3
Close the business card feeder when scanning is  
finished.  
IMPORTANT  
• When the business card feeder is open, only the Business Card and  
Auto-detection options are available for the paper type  
configuration under the driver settings. In addition, documents  
loaded into the feeder cannot be scanned.  
• Open and close the business card feeder gently. Excessive force  
may result in damage to the business card feeder.  
• Precautions for using the business card feeder are the same as  
those for the feeder. (See p. 13.)  
• Close the business card feeder when it is not in use.  
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Supplied Software  
Use the following software supplied with the scanner to scan documents. Select which software to use based on your intended purpose.  
Use this when you want to start scanning merely by  
pressing a button on the scanner.  
Easily scan without computer operations.  
Specify advanced scanning conditions, and process  
scanned images (rotate images, change the order of  
pages, etc.)  
CaptureOnTouch  
CapturePerfect 3.0  
This scanning application, designed specifically for use with this  
scanner, allows you to scan using easy-to-follow on-screen  
instructions.  
This scanning application designed for advanced users includes  
a variety of scanning methods and processing functions for  
scanned images.  
For details on operation, see page 18.  
For details on operation, refer to the CapturePerfect 3.0  
Operation Guide (electronic manual).  
Hint  
ISIS/TWAIN drivers are installed with the above software when installing from the setup disc. Scanning is available from both ISIS and  
TWAIN applications when the ISIS/TWAIN drivers are installed. Refer to the User Manual (electronic version) for details about the ISIS/  
TWAIN drivers.  
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Scanning with CaptureOnTouch  
Scan First  
What is CaptureOnTouch?  
CaptureOnTouch is a scanning application that allows you to scan  
documents using easy-to-follow on-screen instructions.  
Save to folder  
Save to a specified folder.  
Print  
Print to a specified  
printer.  
(Network)  
Send to application  
Open a scanned image with  
specified application.  
This method allows you to select an output method after a document  
is scanned, and then configure the necessary settings.  
Select Scan Job  
DR-2020U  
Send by (Attach to) E-mail*  
Start an e-mail application  
and send a new e-mail  
message with the scanned  
images.  
* [Attach to E-mail] in [Scan First], and [Send by E-mail] in [Select Scan Job].  
CaptureOnTouch provides multiple scanning methods for you to  
select based on your intended purpose.  
This method allows you to register scanning conditions and output  
methods as jobs, and then select a job that matches your intended  
purpose to begin scanning. This is useful for repeating specific  
scanning operations multiple times.  
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Scanning with the Job Buttons  
Hint  
[Scan First] and [Select Scan Job] are pre-assigned to the three job  
buttons on the operation panel, and you can start scanning by  
pressing one of buttons when “Scan First” appears on the display  
panel.  
You can also start CaptureOnTouch from the Windows Start menu.  
Click [Start], point to [All Programs], point to [Canon DR-2020U], and  
then click [CaptureOnTouch].  
Quitting CaptureOnTouch  
Click  
(CaptureOnTouch) in the notification area of the taskbar, and  
click [Exit] in the menu.  
Starting CaptureOnTouch  
CaptureOnTouch resides on your system when you log on to  
Windows, and a CaptureOnTouch icon appears on the taskbar  
(default).  
The application no longer resides on the system, and the taskbar icon  
disappears.  
Restarting CaptureOnTouch  
Press any job button on the scanner to restart CaptureOnTouch.  
CaptureOnTouch starts and the main screen appears.  
When you double-click  
starts and the main screen appears.  
(CaptureOnTouch), CaptureOnTouch  
Hint  
• CaptureOnTouch resides on the system when it starts, and the  
CaptureOnTouch icon appears on the taskbar.  
• You can also restart from the Windows Start menu. Click [Start],  
point to [Programs] (or [All Programs]), point to [Canon DR-2020U],  
and then click [CaptureOnTouch]. CaptureOnTouch starts and the  
main screen appears.  
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Scan First  
3
Click [Scanner setting] to display the [Scanner setting]  
dialog box, and configure the scanner settings.  
Operation Flow  
Scan document  
Select output method  
Configure output settings  
Output scanned images  
1
2
Place the document in the scanner (See p. 15).  
For details on scanner setting items, refer to the Help.  
When you are finished configuring, click the [OK] button to close  
the [Scanner setting] dialog box.  
Click the [Scan First] tab.  
4
Click the [Start] button.  
The main screen for [Scan First] appears.  
The document is scanned. While scanning is in progress, the  
number of pages scanned is displayed in addition to the scanner  
settings.  
When scanning is finished, the [Output method] screen appears in  
the main window.  
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The name of the output button differs depending on the selected  
output method. If you select [Save to folder] for the output method,  
for example, the output button appears as [Save].  
The completion screen appears after the scanned images are  
output. This completes [Scan First] scanning.  
5
6
Specify the output method.  
Configure settings for the output method, and click the  
output button to output the scanned images.  
Hint  
• Click [Return to main screen] to return to the main screen of [Scan  
First].  
• If [Save to folder] is selected for the output method and you click  
[Open storage folder], the folder in which the scanned image files  
are stored will open.  
Continuous Scanning  
When you want to scan multiple documents as a single scanned  
image, or when you want to scan a multi-page document in  
sections, select the [Enable continuous scanning] check box in  
the main screen. (You can do this in [Scan First] and [Select Scan  
Job].)  
In such cases, a confirmation screen to continue appears after  
the documents placed in the scanner are scanned. Perform one  
of the following.  
• If you want to continue scanning another document, place the  
document in the scanner and click the [Continue scanning]  
button.  
• If you are finished scanning documents, click the [Continue to  
next step] button.  
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Output Method Settings  
CaptureOnTouch provides four output methods for processing scanned images. The output settings that appear differ depending on the  
output method selected.  
[Save to folder]  
[Print]  
Save scanned images to a specified  
folder. When this method is selected,  
you must configure settings for the  
image file to be saved.  
Print scanned images to a specified  
printer. When this method is selected,  
you must specify the printer to which  
images will be printed.  
[Attach to E-mail]  
[Send to application]  
Start an e-mail application and attach  
scanned images to a new e-mail.  
When this method is selected, you  
must configure settings for the image  
file to be attached.  
Open scanned images with a  
specified application. When this  
method is selected, you must click the  
[Browse] button and specify the  
executable file (.exe) for an  
The supported e-mail applications are  
Windows Mail and Outlook Express  
(both OS standard applications),  
MAPI-compatible (Microsoft  
application that can open the image  
file. In addition, configure settings for  
the image file to be saved.  
Messaging Application Programming  
Interface) e-mail applications.  
When Using PaperPort  
• The PaperPort application supplied with this unit uses the [Documents] folder by default. When sending the image file to PaperPort and  
specifying the save destination, be sure to specify the [Documents] folder or a folder within the [Documents] folder. Specifying any other  
folder may result in an error.  
• If you want to specify a folder other than the [Documents] folder, use [Folder Manager] in PaperPort to register that folder beforehand.  
• In Windows Vista, the documents folder and pictures folder are located on the same level in the folder hierarchy. As a result, be sure to  
register the pictures folder using [Folder Manager] in PaperPort if you want to specify that folder.  
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Starting [Scan First] with the START  
Button  
Under default settings, [Scan First] is assigned to the START button  
on the operation panel.  
START Button  
When “Ready” appears on the display panel, press the START button  
after placing your document in the scanner. CaptureOnTouch starts  
up and [Scan First] begins. When document scanning is finished, the  
output method selection screen appears. Perform the procedure from  
step 5 onward to output the scanned images.  
Hint  
If “Ready” does not appear on the display panel (for example, the job  
title of a previous scan job will remain on the display after you perform  
the job), you can make it appear by pressing the STOP button.  
[Dots per inch]  
Specify the scanning resolution.  
CaptureOnTouch Scanner Settings  
CaptureOnTouch provides the following settings for configuring  
scan conditions.  
[Scanning Side]  
Specify whether to scan only one side of a document or both sides.  
If you select [Skip blank page] and a blank page is detected within  
the document while scanning, the blank page is skipped.  
[Deskew]  
When a document is scanned at an angle, the slant is detected and  
straightened in the scanned image.  
[Text orientation recognition]  
The orientation of text in scanned images is detected, and the  
images are rotated to match the orientation of the text.  
[Use advanced settings dialog box]  
Open the ISIS/TWAIN driver settings screen, and configure  
advanced scan conditions. For details on the settings in the driver  
settings screen, refer to the Help. (Click the [Help] button in the  
settings screen to open the Help.)  
[Color mode]  
Select the mode for scanning documents (auto color detection,  
color, grayscale, or black and white (binary)).  
[Page Size]  
IMPORTANT  
Specify the page size of documents.  
Certain settings are found in both the ISIS/TWAIN driver settings  
screen and the CaptureOnTouch scanner settings. If you clear the  
[Use advanced settings dialog box] check box after configuring  
ISIS/TWAIN driver settings, the CaptureOnTouch scanner settings  
are enabled.  
[Orientation]  
Specify the orientation in which documents are fed into the scanner  
(portrait or landscape).  
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Select Scan Job  
2
Click the [Register new job] button.  
Operation Flow  
Register jobs  
Select job  
Scan document  
Output scanned images  
The [Register new job] dialog box appears.  
Registering/Editing Jobs  
Hint  
In CaptureOnTouch, you can register up to 10 jobs for use with [Select  
Scan Job].  
If you select a registered job and click [Job list/edit], the [Job  
editing] dialog box appears allowing you to edit the settings of  
the selected job.  
1
Click the [Select Scan Job] tab.  
3
Configure the job settings.  
A Select an [Unconfigured] job number from the job list. If you  
select a job that is already registered, the title bar display  
changes to [Job editing].  
B Enter the job name.  
C Specify the output method.  
D Configure the job settings.  
B
C
The main screen for [Select Scan Job] appears.  
D
A
Job settings are configured in the following tabs.  
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[Output settings] tab  
[Scanner setting] tab  
Configure settings for the output method. The items that appear in  
this tab differ depending on the [Output method] selected.  
Configure scan conditions.  
[Button assignment] tab  
[File settings] tab  
Configure settings to assign the job to a job button on the scanner.  
If [Assign scanner button 1 to Scan First] is selected in the main  
screen, assignment to job button 1 is not available.  
This tab appears when [Send by E-mail] is selected in the [Output  
method] list box. The items that appear in this tab are the same as  
those in the [Output settings] tab.  
[Compose e-mail] tab  
This tab appears when [Send by E-mail] is selected in the [Output  
method] list box. Configure e-mail settings for sending the  
scanned images.  
In addition to these settings, you must also configure the  
environmental settings to send the e-mails to which the scanned  
images are attached. For details on settings, refer to the User  
Manual.  
Confirming Output  
In [Select Scan Job], scanned images are output according to the  
registered job settings. If [Confirm Output] is selected in the main  
screen, an output confirmation screen appears after documents  
are scanned, allowing you to confirm and change output settings  
for the scanned images.  
Hint  
You can also click the CaptureOnTouch icon in the taskbar, and  
enable or disable [Confirm Output] from the menu that appears.  
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Selecting Scan Jobs  
4
Click the [OK] button.  
1
2
Place the document in the scanner (See p. 15).  
Click the [Select Scan Job] tab.  
The job is registered according to the configured settings and  
appears in the job list.  
To confirm the settings of a registered job or to change the  
settings, click the [Job list/edit] button.  
The main screen for [Select Scan Job] appears.  
3
Click a job in the [Job list].  
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Starting [Select Scan Job] with the Job  
Buttons  
The following, jobs are pre-assigned to the job buttons on the  
operation panel.  
4
Click the [Start] button.  
User Defined Job Buttons  
Scroll Keys  
Job Buttons  
• Three preset jobs are assigned to the job buttons, and the respective  
scanning procedures will be processed automatically when these  
buttons are pressed.  
• Registered jobs can be assigned to the user defined job buttons.  
When you press a user defined job button and then press the  
START button, the scan job assigned to the button begins.  
• You can also select registered jobs using the scroll keys. When you  
press the START button, the selected scanning job begins.  
The document is scanned. While scanning is in progress, the  
number of pages scanned is displayed in addition to the scanner  
settings.  
When all the pages of the document are scanned, the scanned  
images are output according to the registered job settings, and the  
completion screen appears.  
Hint  
If [Select Scan Job] is executed using a job button, CaptureOnTouch  
closes automatically 5 seconds after output processing is finished.  
Hint  
• Click [Return to main screen] to return to the main screen of  
[Select Scan Job].  
• If [Save to folder] is selected for the output method and you  
click [Open storage folder], the folder in which the scanned  
image files are stored will open.  
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Troubleshooting  
This section describes the problems that may occur while using the  
scanner and how to resolve them.  
Problem 4 Both sides are not scanned even when the Duplex  
scanner driver setting is enabled.  
It you cannot resolve a problem, contact your local authorized Canon  
dealer or your service representative.  
Solutions  
In CaptureOnTouch or CapturePerfect 3.0, executing a  
job for which single-sided (simplex) scanning is  
registered will always result in simplex scanning,  
regardless of scanner driver settings. For example, if  
[Simplex] is selected under the [Scanner setting] tab of  
the [Job Register] dialog box in CaptureOnTouch,  
scanning will always be single-sided for that job. Even if  
you configure scanner driver settings from [Scan Batch  
to File] under the [Scan] menu in CapturePerfect 3.0, a  
job will always be performed according to its registered  
settings. To perform duplex scanning, either change the  
job setting or create another job for duplex scanning.  
Common Problems and Solutions  
Problem 1 The scanner will not turn on.  
Solutions  
(1) Confirm that the power switch is set correctly.  
(2) Confirm that the AC adapter is plugged firmly into a  
power outlet.  
Problem 2 The scanner is not recognized.  
Solutions (1) Confirm that the scanner is properly connected to  
the computer with a USB cable.  
(2) Confirm that the scanner is turned on. See “Problem  
(3) The computer’s USB interface may not support the  
scanner. The scanner cannot be guaranteed to work  
with all USB interfaces.  
(4) Confirm that the supplied USB cable is used to  
connect the scanner to the computer. The scanner  
cannot be guaranteed to work with all available USB  
cables.  
Problem 5 If white lines or streaks appear in scanned images.  
Solutions  
Clean both sides of the scanner glass, and the rollers  
(both rubber and metal). If a sticky substance such as  
glue or correction fluid is found, carefully wipe with just  
enough pressure to clean the area where the lines  
appear. If the problem cannot be solved by cleaning, the  
internal glass may be scratched. Contact your local  
authorized Canon dealer.  
Problem 6 Pages are missing.  
Solutions When the scanner driver’s [Scanning Side] setting is  
(5) If the scanner is connected to the computer via a  
USB hub, try removing the hub and connecting  
directly to the computer.  
[Skip Blank Page], documents with very little black may  
be unintentionally skipped. Select another scan mode  
setting such as [Simplex] or [Duplex], or decrease the  
[Ratio of black pixels]. If pages are skipped due to the  
document double feeding, see “Problem 7 Documents  
(6) Disconnect the USB cable, and connect it again.  
Problem 3 Documents feed askew (scanned images are  
slanted).  
Solutions  
(1) Align the document guides to fit the documents as  
closely as possible, and load the documents so that  
they feed straightly.  
Problem 7 Documents jam (or double-feed).  
Solutions  
(1) Clean the feed rollers if necessary.  
(2) Proper scanning may not be possible when  
document pages stick together due to static  
electricity. Fan the documents before you load them.  
(2) Enable the [Deskew] scanner driver setting.  
(3) If many pages have been scanned since roller  
cleaning, clean the rollers. If documents still feed  
askew, roller replacement or other maintenance  
may be needed. Refer to the page 32 for roller  
cleaning and replacement procedures.  
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Problem 8 Each scanned image of a multi-page document is  
saved as a separate document.  
Error Message  
Solution  
Paper jammed in scanner; clear  
paper and push STOP button.  
A paper jam has occurred. Remove  
the jammed paper. (See p. 30.)  
Solutions  
With CaptureOnTouch, you can scan multiple pages  
into one image file when TIFF or PDF file format is  
selected. To do this, select [File type], click the [Detail  
Settings] button, and select [Save all pages as one file]  
in the displayed dialog box.  
The scanner cover or upper unit is  
open. Remove jammed paper, and  
push STOP button.  
Close the scanner cover or upper  
unit.  
Release the lock switch. After  
releasing the lock switch, press the  
STOP button.  
The lock switch is locked. Unlock the  
lock switch.  
When you select [Scan Batch to File] from the [Scan]  
menu in CapturePerfect, a dialog box appears with a  
pull-down menu at the bottom that allows you to select  
[Single Page], [Multi Page (All Pages)], or [Multi Page  
(Specified Pages)]. If you select [Single Page], each  
page of a multi-page document is saved as a separate  
image file. To save multiple pages to a single image file,  
select [Multi Page (All Pages)] or [Multi Page (Specified  
Pages)].  
Feeder is not Connected.  
The ADF connector on the rear panel  
of the scanner is disconnected. Insert  
the ADF connector all the way.  
A double paper-feed has occurred.  
Please check the document and the document double-feed. Check the  
scanned image on the display and  
scan the document again.  
Scanning has stopped due to  
scanned images to confirm how much  
of the document was scanned, and  
continue scanning accordingly.  
Problem 9 Documents feed, but no scanned images are saved.  
Problem 12 Cannot perform ADF scanning.  
Solutions Scanning cannot be performed from the feeder when  
the business card feeder is open. Close the business  
card feeder if it is open.  
Problem 13 Auto start does not function.  
Solutions The document detection sensor on the feeder does not  
Solutions  
When Panel-Feeding is selected as the feeding method  
on the scanner driver’s setting screen, after a document  
is fed, scanning does not occur until the scan button is  
clicked on the scan panel.  
Problem 10 Scanned images of multiple pages cannot be saved  
in a single JPEG or BMP file.  
function when the business card feeder is open.  
Therefore, even if documents are placed in the feeder,  
scanning will not begin automatically if the business  
card feeder is open. Close the business card feeder.  
Solutions  
Multiple scanned images cannot be saved in a single  
JPEG or BMP file. Save the images in either TIFF or  
PDF format.  
Problem 11 An error message is displayed.  
Solutions Confirm the nature of the error, and resolve the problem.  
Problem 14 The “Warming up” message appears.  
Press the STOP button to clear the error message. The  
solution for each error is as follows.  
Solutions  
If this procedure is performed immediately after turning  
the scanner ON or while the power indicator is not lit, the  
following appears on the computer display. In this case,  
scanning begins after the scanner finishes warming up.  
Warm up may take up to 30 seconds.  
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Clearing a Paper Jam  
3
If the jammed document does not appear wrinkled or  
otherwise damaged, close the feeder cover, and press the  
STOP button.  
The jammed document is ejected, and the error message is  
cleared on the display.  
If a paper jam occurs while scanning from the feeder, an error  
message appears on the display panel. Follow the procedure below to  
clear the jam.  
CAUTION  
Be careful not to cut your fingers on the edges of the paper when  
clearing the paper jam.  
1
2
Remove any documents remaining in the document feed  
tray and the eject outlet.  
Open the feeder cover, and confirm the location of the  
paper jam.  
4
5
If the document is jammed at an angle or wrinkled,  
carefully remove the document without tearing it.  
IMPORTANT  
Remove the document carefully, and do not pull with excessive  
force. Should the document tear, always be sure to remove any  
pieces of paper remaining in the scanner.  
Hint  
If the paper jam is not inside the feeder cover, check the  
underside of the feeder or the eject outlet.  
Close the feeder cover gently.  
CAUTION  
When closing the feeder cover, be careful not to get your fingers  
caught, as this may result in personal injury.  
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6
Press the STOP button to clear the error message on the  
display.  
Hint  
After clearing the paper jam, confirm whether the last document  
was scanned before you continue scanning.  
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Appendix  
Cleaning the Roller Unit and  
Separation Pad  
2
3
Raise the roller unit’s lock lever. (Gently bend the lock  
lever inward, then raise it.)  
If streaks appear in scanned images, or if scanned documents  
become dirty, the roller unit and separation pad may be dirty. Be sure  
to clean them regularly.  
Hint  
The roller unit and separation pad are located inside the feeder  
cover. Be sure to remove the roller unit and separation pad, as shown  
below, before cleaning them.  
Removing the Roller Unit and Separation  
Pad  
Remove the roller unit.  
Hold the center of the roller unit (roller portion), lift the lock lever  
side (A), then the other side (B).  
1
Open the document feed tray and feeder cover.  
B
A
32  
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Attaching the Roller Unit and Separation  
Pad  
4
5
Grasp both sides of the separation pad with your fingers,  
and remove the separation pad.  
1
Attach the separation pad.  
Press the separation pad down gently until it snaps into place, and  
make sure it is securely attached.  
Use a cloth dampened with water and thoroughly wrung  
out to wipe the rollers and separation pad clean.  
2
Attach the roller unit.  
Insert the shaft pin of the roller unit into the notch on the scanner  
(A), and attach the lock lever vertically (B).  
A
B
33  
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3
4
Lower the lock lever to secure the roller unit into place.  
You can lower the lock lever smoothly by gently bending  
it inward.  
Specifications  
Scanner  
Type  
Desktop ADF/flatbed scanner  
Document Size  
Feeder Width: 140 mm to 216 mm  
Length: 100 mm to 356 mm  
Thickness: 52 to 128 g/m (0.06 mm to 0.15 mm)  
Capacity: 50 sheets or stacked to a height of 5.0 mm  
(including curling)  
2
Flatbed Width: 216 mm  
Length: 297 mm  
Business Card Feeder  
Width: 49 mm to 55 mm  
Length: 85 mm to 91 mm  
Thickness: 128 to 300 g/m (0.15 mm to 0.3 mm)  
Capacity: 15 sheets or stacked to height of 3.8 mm  
(including curling)  
Close the feeder cover and document feed tray.  
2
Feeding Method  
Automatic  
Scanner Element  
CCD (Charge-Coupled Device)  
Light Source  
CCFL (Cold Cathode Fluorescent Lamp)  
Scanning Sides  
Simplex, Duplex, Skip blank pages  
Scanning Modes  
CAUTION  
Black and White, Advanced Text Enhancement,  
Advanced Text Enhancement II, Error Diffusion, 256-level  
Gray, 24-bit Color, Smoothing Color  
When closing the feeder cover and document feed tray, be  
careful not to get your fingers caught, as this may result in  
personal injury.  
Scanning Resolution  
(primary scan lines × secondary scan lines)  
100 × 100 dpi, 150 × 150 dpi, 200 × 200 dpi,  
240 × 240 dpi, 300 × 300 dpi, 400 × 400 dpi, 600 × 600 dpi  
Scanning Speed (A4, 200 dpi, Simplex)  
Feeder Black and White: 20 ppm  
Gray: 20 ppm  
Color: 20 ppm  
Interface Hi-Speed USB 2.0  
Dimensions  
IMPORTANT  
The separation pad and roller unit are consumable parts. If  
performance does not improve after cleaning the separation pad  
and roller unit, the parts may need to be replaced. Contact your  
local authorized Canon dealer. When replacing the parts, first  
replace the separation pad. If performance does not improve,  
replace the roller unit as well.  
440 mm (W) × 400 mm (D, excluding ADF cable) ×  
180 mm (H)  
34  
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Weight  
Power Consumption  
Scanning: Maximum 33.0 W  
Approx. 7.8 kg  
In the Sleep Mode: Maximum 3.7 W  
With power switch OFF: Maximum 0.5 W  
64 dB or less  
Noise  
Operating Environment  
Temperature: 10°C to 32.5°C  
Humidity: 20% to 80% RH  
AC Adapter  
Model Number  
MG1-4314  
Input  
AC 100 V - 240 V, 50/60 Hz, 1.2 A (100 V) - 0.7 A (240 V)  
Output  
Weight  
DC 24 V, 2.2 A  
Approx. 0.4 kg  
Specifications are subject to change without notice.  
Replacement Parts  
Roller Unit  
Product Code: 4048B001  
Separation Pad  
Product Code: 4048B002  
• For details on replacing the roller unit and separation pad, see  
For further details on replacement, contact your local authorized  
Canon dealer.  
35  
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CANON ELECTRONICS INC.  
1248, SHIMOKAGEMORI, CHICHIBU-SHI, SAITAMA 369-1892, JAPAN  
CANON U.S.A. INC.  
ONE CANON PLAZA, LAKE SUCCESS, N.Y. 11042, U.S.A.  
CANON CANADA INC.  
6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA  
CANON EUROPA N.V.  
BOVENKERKERWEG 59-61, P.O.BOX 2262, 1180 EG AMSTELVEEN, THE NETHERLANDS  
CANON LATIN AMERICA, INC.  
703 WATERFORD WAY, SUITE 400 MIAMI, FLORIDA 33126, U.S.A.  
CANON AUSTRALIA PTY. LTD.  
1 THOMAS HOLT DRIVE, NORTH RYDE, SYDNEY. N.S.W, 2113. AUSTRALIA  
CANON SINGAPORE PTE. LTD.  
1 HARBOUR FRONT AVENUE #04-01, KEPPEL BAY TOWER, SINGAPORE 098632  
CANON HONGKONG COMPANY LTD.  
19TH FLOOR, THE METROPOLIS TOWER, 10 METROPOLIS DRIVE, HUNGHOM, KOWLOON, HONG KONG.  
CANON KOREA BUSINESS SOLUTIONS INC.  
168-12 SAMSEONG-DONG, GANGNAM-GU, SEOUL, KOREA  
PUB. CE-IE-690  
© CANON ELECTRONICS INC. 2009  
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