NetworkGuide
Please read this guide before operating this equipment.
ENG
After you finish reading this guide, store it in a safe place for future reference.
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Manuals for the Machine
The manuals for this machine are divided as follows. Please refer to them for detailed information.
Depending on the system configuration and product purchased, some manuals may not be needed.
Guides with this symbol are PDF manuals included on the
Guides with this symbol are printed manuals.
CD-ROM
accompanying CD-ROM. (See footnote.)
• Setting Up the Machine
• Software Installation
Set-Up Instructions
Only for the MF5730/MF5750 models.
Set-Up Instructions
• Setting Up the Machine
for the Machine
Only for the MF5770 model.
• Software Installation
• Network Settings
Set-Up Instructions
for Networking and Printing
Only for the MF5770 model.
\
• Copying and Printing Instructions
• Troubleshooting
Basic Guide
• Fax Instructions
• Troubleshooting
Facsimile Guide
Only for the MF5750/MF5770 models.
• Software Installation and Instructions
• Printing, Scanning and PC Faxing Instructions
• Troubleshooting
CD-ROM
Software Guide
• Remote User Interface Instructions
CD-ROM
CD-ROM
Remote UI Guide
Only for the MF5770 model.
Network Guide
(This Manual)
• Network Connectivity and Setup Instructions
Only for the MF5770 model.
• The machine illustration on the cover may differ slightly from your machine.
• To view the manual in PDF format, Adobe Reader/Acrobat Reader/Acrobat is required. If Adobe Reader/Acrobat Reader/Acrobat is not installed on
your system, please download it from the Adobe Systems Incorporated website (http://www.adobe.com).
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Chapter 1
Before You Start
Chapter 2
Chapter 3
Specifying the Network Settings
Appendix
Includes troubleshooting, network settings, software information, the glossary and the
index.
Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our
products, if you need an exact specification, please contact Canon.
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Displays Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Abbreviations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii
Trademarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
System Environment Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
TCP/IP Network Setup Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-1
Print Server Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-19
Printer Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-21
Printer Management Using NetSpot Device Installer. . . . . . . . . . . . . . . . . . .2-21
Printer Management Using NetSpot Console . . . . . . . . . . . . . . . . . . . . . . . .2-22
Additional Protocol Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-23
HTTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-23
SNMP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-24
iv
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Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-1
Network Setting Items. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3
Network Setting Items Using NetSpot Console, NetSpot Device Installer,
or a Web Browser (Remote UI) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-4
Available Software for Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-6
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11
v
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Preface
Thank you for purchasing the Canon imageCLASS MF5770. Please read this manual
thoroughly before operating the machine in order to familiarize yourself with its capabilities,
and to make the most of its many functions. After reading this manual, store it in a safe place
for future reference.
How to Use This Manual
Symbols Used in This Manual
The following symbols are used in this manual to explain procedures, restrictions,
handling precautions, and instructions that should be observed for safety.
Indicates operational requirements and restrictions. Be sure to read
these items carefully in order to operate the machine correctly, and to
avoid damage to the machine.
IMPORTANT
Indicates a clarification of an operation, or contains additional
explanations for a procedure. Reading these notes is highly
recommended.
NOTE
Keys Used in This Manual
The following symbols and key names are a few examples of how keys to be
pressed are expressed in this manual:
Operation Panel Keys: [Key Name]
Example: [Start]
[Stop/Reset]
Display Keys: [Key Name]
Example: [Cancel]
[Done]
vi
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Displays Used in This Manual
The keys or buttons which you should press are marked with
below.
, as shown
When multiple buttons or keys can be pressed, they will be highlighted and
mentioned in the order in which they should be pressed.
1
Click [OK].
Click this button
for operation.
Screen shots of computer operation screens used in this manual may differ from
the ones you actually see depending on the model or options that come with your
machine.
Abbreviations Used in This Manual
In this manual, product names and model names are abbreviated as follows:
Microsoft® Windows® 98 operating system:
Windows 98
Windows 98SE
Windows Me
Windows 2000
Windows XP
Windows Server 2003
Microsoft® Windows® 98 Second Edition operating system:
Microsoft® Windows® Millennium Edition operating system:
Microsoft® Windows® 2000 operating system:
Microsoft® Windows® XP operating system:
Microsoft® Windows® Server 2003 operating system:
vii
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Trademarks
Canon, the Canon logo, imageCLASS and NetSpot are trademarks of Canon Inc.
Microsoft, MS-DOS, the Windows logo, Windows, are registered trademarks of Microsoft
Corporation in the United States and other countries.
Ethernet is a trademark of Xerox Corporation.
Other product and company names herein may be the trademarks of their respective
owners.
Copyright 2005 by Canon Inc. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any
means, electronic or mechanical, including photocopying and recording, or by any
information storage or retrieval system without the prior written permission of
Canon Inc.
The information in this document is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER
EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION
THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANT ABILITY, FOR A PARTICULAR
PURPOSE OF USE, OR AGAINST INFRINGEMENT OF ANY PATENT. CANON INC. SHALL NOT BE
LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR
LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.
viii
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Before You Start
1
CHAPTER
This chapter describes what you need to know before you start using the machine in a
network, including the environments the machine is compatible with, and how to check the
network environment you are using.
System Environment Requirements
This section describes the system environments the machine is compatible with.
System Environment Requirements for Printing
The following network and system environments are compatible when printing with
the machine:
■ Supported Protocol
• TCP/IP
■ Compatible OS
• Microsoft Windows 98/98SE/Me
• Microsoft Windows 2000 Server
• Microsoft Windows 2000 Professional
• Microsoft Windows XP
• Microsoft Windows Server 2003
System Environment Requirements
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1-1
Network Connection Diagram
Refer to the following diagram examples to confirm the network environment that is
connected to the machine, and then perform the necessary operations for that
environment.
1
Connecting the machine directly to the computer
The Machine
Client
(Windows 98/Me/2000)
Client
(Windows XP)
: TCP/IP
Connecting the machine to the computer via a print server
Print Server
Client
(Windows 2000/XP/Server 2003)
(Windows 98/Me/2000/XP)
The Machine
Client
(Windows 98/Me/2000/XP)
NOTE
•
For connecting a LAN cable to the machine, see the Set-Up Instructions for Networking
and Printing.
If you connect the machine directly to your computer, use a crossover cable.
•
For specifying the network settings, see "Specifying the Network Settings," on p. 2-1.
Network Connection Diagram
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1-2
Specifying the Network Settings
2
CHAPTER
This chapter describes the settings and procedures necessary to connect and use the
machine with a TCP/IP network.
TCP/IP Network Setup Procedures
(Network Connection)," in the Set-Up Instructions for Networking and
Printing.)
1
Connect the network cables in accordance with the Set-Up Instructions for Networking and Printing.
p. 2-3.)
2
Specify the machine’s basic protocol settings for communication between the machine and computers using
the machine. To specify the settings, use:
• The machine’s operation panel
Protocol Settings (See "Protocol Settings," on p. 2-10.)
3
Specify the machine’s advanced protocol settings. To specify the settings, use:
• NetSpot Console (via a web browser) (Canon utility software)
• A web browser (Remote UI)
Computer Settings for Printing (See "Setting Up a Computer for Printing," on
p. 2-15.)
4
Specify the settings for each computer you use for printing.
TCP/IP Network Setup Procedures
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2-1
IMPORTANT
•
•
It is recommended that the network manager perform steps 1, 2, and 3 on p.2-1.
If you are printing using a TCP/IP network, you can use the following print protocols:
- LPD
- Raw (Windows 2000/XP/Server 2003 only)
•
If configuring the basic protocol settings for the first time, use the operation panel of this
machine.
NOTE
The utility software of the NetSpot Console is not included in the User Software CD. To
use the NetSpot Console, please download it from the Canon website at
2
TCP/IP Network Setup Procedures
2-2
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Preparation for Protocol Settings
Before you specify the machine’s protocol settings, it is necessary to specify the
machine’s IP address to enable communication between the machine and your
computers. You can use any of the following to specify the settings. Specify the
settings using the easiest method.
2
• The machine’s operation panel
• NetSpot Device Installer (Canon utility software included in the User Software CD)
• The ARP/PING commands
IMPORTANT
•
In the following operations, the machine’s MAC address is necessary. To check the MAC
address from the machine’s operation panel, print a USER DATA LIST. (See Chapter 6,
"Reports and Lists," in the Facsimile Guide.)
•
•
Before you perform the following operations in this section, check that the machine is ON
and connected to the network.
If you are using ARP/PING commands, the following steps directly allocate the IP
address to the machine. For this machine, in addition to direct allocation of the IP
address to the machine, you can use DHCP, BOOTP, or RARP to specify the IP address.
When the machine is started or reset, it checks whether DHCP, BOOTP, or RARP is
being used, and then allocates an IP address using the first available setting method.
Because the machine’s IP address is automatically allocated at this time, it is not
necessary for you to perform the following operations in this section. However if you are
reallocating the IP address, or if DHCP, BOOTP, or RARP is not used, perform the
following operations.
Preparation for Protocol Settings
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2-3
Settings from the Operation Panel
IMPORTANT
Settings specified from the operation panel become effective after the machine is
restarted, after the procedure.
1
2
Press [Menu].
2
Press [ (-)] or [ (+)] to select <NETWORK SETTINGS> ➞ press
[Set].
3
4
Press [ (-)] or [ (+)] to select <LAN SETTINGS> ➞ press [Set].
Press [ (-)] or [ (+)] to select <IP ADDRESS AUTO.> or <IP
ADDRESS>.
● If you want to allocate an IP address to the machine automatically:
❑ Select <IP ADDRESS AUTO.> ➞ press [Set].
❑ Press [ (-)] or [ (+)] to select <ON> ➞ press [Set].
❑ Press [ (-)] or [ (+)] to select <DHCP>, <BOOTP>, or <RARP> ➞ press [Set].
❑ Press [ (-)] or [ (+)] to select <ON> or <OFF> ➞ press [Set].
● If you want to allocate a fixed IP address to the machine:
❑ Select <IP ADDRESS> ➞ press [Set].
❑ Enter the IP address number using the numeric keys ➞ press [Set].
Preparation for Protocol Settings
2-4
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5
6
7
8
9
Press [ (-)] or [ (+)] to select <SUBNET MASK> ➞ press [Set].
Enter the number using the numeric keys ➞ press [Set].
Press [ (-)] or [ (+)] to select <DEFAULT GATEWAY> ➞ press [Set].
Enter the number using the numeric keys ➞ press [Set].
Press [ (-)] or [ (+)] to select <ETHERNET DRIVER> ➞ press [Set].
2
10 Press [ (-)] or [ (+)] to select <AUTO> or <MANUAL>.
● If you want to specify the ethernet driver settings automatically:
❑ Select <AUTO> ➞ press [Set].
● If you want to specify the ethernet driver settings manually:
❑ Select <MANUAL> ➞ press [Set].
❑ Press [ (-)] or [ (+)] to select <DUPLEX> ➞ press [Set].
❑ Press [ (-)] or [ (+)] to select <HALF DUPLEX> or <FULL DUPLEX> for specifying
the desired communication mode ➞ press [Set].
❑ Press [ (-)] or [ (+)] to select <ETHERNET TYPE> ➞ press [Set].
❑ Press [ (-)] or [ (+)] to select <10 BASE-T> or <100 BASE-TX> for specifying the
desired ethernet type ➞ press [Set].
11 Press [Stop/Reset] to return to the standby display.
Preparation for Protocol Settings
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2-5
Checking the Current Network Settings
You can check the network settings of the machine. Settings specified from the
operation panel become effective after the machine is restarted, after the procedure.
1
2
Press [Menu].
Press [ (-)] or [ (+)] to select <NETWORK SETTINGS> ➞ press
[Set].
2
3
4
Press [ (-)] or [ (+)] to select <VIEW IP ADDRESS> ➞ press [Set].
Press [ (-)] or [ (+)] to select <IP ADDRESS>, <SUBNET MASK>,
or <DEFAULT GATEWAY> for displaying the setting you want to
check ➞ press [Set].
5
Press [Stop/Reset] to return to the standby display.
Settings Using ARP/PING Commands
1
2
Start up the MS-DOS prompt or the Command prompt on your
computer.
Execute the following command to add a static entry to the arp
table.
arp -s <IP Address> <MAC Address>
IP Address:
Specify the IP address you want to allocate to the machine.
The IP address consists of 4 numbers ranging from 0 to 255,
using periods (.) as separators. (ie. 172.20.88.125)
MAC Address:
Specify the MAC address of the machine. Every second digit
is separated by “-”. (ie. 00-00-85-05-70-31)
Input Example: arp -s 172.20.88.125 00-00-85-05-70-31
Preparation for Protocol Settings
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2-6
3
Execute the applicable command below to set the IP address for
the network board.
ping<IP Address> -l 479
Input Example:
ping 172.20.88.125 -l 479
NOTE
•
•
The character “-l” is the alphabet letter “L.”
The Subnet Mask and Gateway Address are set as <0.0.0.0>.
2
The preparation for the machine’s protocol settings is complete.
Settings Using NetSpot Device Installer
The following is the procedure for specifying the settings using NetSpot Device
Installer.
1
2
3
4
Insert the CD-ROM supplied with the printer into the CD-ROM
drive.
Double-click the [My Computer] icon on the screen ➞ right-click
the CD-ROM drive icon ➞ click [Open] on the pop-up menu.
In the [NetSpot_Device_Installer] folder on the CD-ROM, run
[nsdi.exe].
From the list, select the device whose [Device Name] is the MAC
address of the printer with <Not Configured> displayed in [Status].
Preparation for Protocol Settings
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2-7
5
Right-click the selected device ➞ click [Initial Settings] on the pop-
up menu.
2
6
7
In the [Initial Settings] dialog box, specify the following items ➞
click [Next].
[Subnet]:
If the computer on which NetSpot Device Installer runs is
connected to more than one network, select the subnet that the
desired device belongs to.
[Product Type]:
Select the product name of your machine. If the product name of
your printer is not displayed, select [imageCLASS MF5770].
Specify the TCP/IP protocol.
[IP Address Settings with]:
Select the method for setting the IP address.
• [Manual Setting]: You need to set the IP address
manually. The IP address that you
enter in [IP Address] is assigned
to the network board.
• [DHCP]:
The IP address is automatically
obtained via DHCP (a DHCP
server needs to be active on the
network).
[IP Address]:
Enter the IP address assigned to the network board.
[Gateway Address]:
Enter the gateway address used for the TCP/IP
network.
Preparation for Protocol Settings
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2-8
[Subnet Mask]:
Enter the subnet mask used for the TCP/IP network.
[Broadcast Address]:
Enter the broadcast address used for the TCP/IP
network.
NOTE
•
The settings for [IP Address], [Gateway Address], [Subnet Mask], and [Broadcast
Address] cannot be entered if [DHCP] is selected from [IP Address Settings with].
•
If a DHCP server cannot be used, select [Manual Setting] from [IP Address
Settings with].
2
8
9
Confirm the settings you specified ➞ click [OK].
When the following message box appears, click [OK].
The settings are enabled after a short time.
The preparation for the machine’s protocol settings is complete.
Preparation for Protocol Settings
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2-9
Protocol Settings
You can specify the machine’s protocol settings on the computer by using any of
the following software. Specify the settings using the easiest method.
• A web browser (Remote UI)
2
• NetSpot Console (via a web browser)
IMPORTANT
•
•
If you want to use NetSpot Console or the Remote UI, a web browser is required.
To use NetSpot Console, a computer on the network must have NetSpot Console
installed. Install NetSpot Console in one computer on the network. For more details
about NetSpot Console, see the NetSpot Console User's Guide (PDF manual), or the
NetSpot Console readme file.
•
To specify the protocol settings using NetSpot Console, you must log in as Administrator.
For instructions on how to use NetSpot Console, see the online help for NetSpot
Console.
NOTE
•
If you change the IP (Internet Protocol) address on the web browser (Remote UI), the
change will not be reflected on the display of the machine. The machine needs to be
restarted for the specified settings to become effective. After the machine is restarted,
you can confirm the change of the IP address by checking <VIEW IP ADDRESS> under
the <NETWORK SETTINGS> menu, or by printing the USER DATA LIST.
•
The utility software of the NetSpot Console is not included in the User Software CD. To
Settings Using a Web Browser (Remote UI)
NOTE
Make sure that <USE HTTP> in <NETWORK SETTINGS> is set to <ON> before using
the Remote UI. (See “HTTP,” on p. 2-23.)
1
Start the web browser ➞ enter the URL into the address bar of a
web browser ➞ press [Enter] on the keyboard.
Input Example :
Protocol Settings
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2-10
IMPORTANT
•
For your web browser, use Internet Explorer 5.01 SP1 or later, or Netscape
Navigator 6.0 or later.
•
If you are using a connection via a proxy server, use the following settings. (The
settings differ depending on the network environment.)
- When configuring your web browser to use the proxy server, add the IP address
of the machine to Exception (the address not using the proxy server).
•
•
Set up the web browser to accept cookies.
If more than one Remote UI is running at the same time, only the last setting
specified will be valid. It is recommended that only one Remote UI is running.
2
2
Select [Administrator Mode] ➞ click [OK].
The Remote UI starts.
NOTE
If a password has been set for the machine, enter the password
password has been set, it is not necessary to enter a password.
➞
click [OK]. If no
Protocol Settings
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2-11
3
Under [Device Manager] in the left column of the screen ➞ click
[Network].
2
The [Network] page is displayed.
4
Click [Change] at the right of [TCP/IP].
The [Change TCP/IP Protocol Settings] page is displayed.
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2-12
5
Select [Obtain an IP Address Automatically], and specify the
setting method for the machine IP address.
To use [Use DHCP], [Use BOOTP], and [Use RARP] for the IP address setting, select
[On].
If selecting [Off] for [Use DHCP], [Use BOOTP], and [Use RARP], the machine does
not check the protocols.
If neither DHCP, BOOTP, nor RARP can be used, the IP address specified in [IP
Address] is allocated.
2
IMPORTANT
For this machine, in addition to direct allocation of the IP address to the machine,
you can use DHCP, BOOTP, or RARP to specify the IP address. When the machine
is started or reset, it checks whether DHCP, BOOTP, or RARP is being used, and
then allocates the IP address using the first available setting method.
NOTE
•
Checking whether DHCP, BOOTP or RARP can be used takes about 1 to 2
minutes; it is recommended you set unused protocols to <Off>.
•
Depending on whether you use DHCP, BOOTP, or RARP to allocate the IP
address, you need to start the DHCP server, BOOTP daemon, or RARP daemon.
6
Specify [IP Address], [Subnet Mask], and [Gateway Address].
In [IP Address], enter the machine’s IP address. In [Subnet Mask] and [Gateway
Address], enter the subnet mask and gateway address used by the TCP/IP network.
NOTE
If you are using DHCP, BOOTP, or RARP, some of the items above are not used.
The values obtained from DHCP, BOOTP, or RARP are used.
7
8
Select <Auto Detect> or <Manual Detect> for [Ethernet Driver
Settings].
If you want to specify the ethernet driver settings automatically, select <Auto Detect>.
To specify the settings manually, select <Manual Detect>.
You can specify the communication mode and ethernet type from [Communication
Type] and [Ethernet Type] when <Manual Detect> selected.
Specify the protocol settings for printing.
To use [Use Raw Print] or [Use LPD Print], select [On].
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2-13
9
Click [OK].
The settings become valid after you restart the machine.
The protocol settings are complete.
2
Protocol Settings
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2-14
Setting Up a Computer for Printing
After you have completed the protocol settings of the machine, you are ready to set
up each of the computers for printing.
■ Connecting to a TCP/IP Network
2
All computers that use the printer must have TCP/IP client software installed and must be
enabled for TCP/IP network use. For details, see the manuals provided with the operating
system.
printer destination. The printer destination setting differs depending on the print protocol
used for printing. Use the following information as a guide to determine the print protocol
you are using, and then perform the necessary operations.
• LPD (Line Printer Daemon)
(LPD/Raw)," on p. 2-16 to install the printer driver and to specify the printer destination
setting.
• Raw
speeds than LPD. See "Printer Connection Method (LPD/Raw)," on p. 2-16 to install the
printer driver and to specify the printer destination setting.
NOTE
Configuration of Windows 2000/XP/Server 2003 as a print server provides efficient
management of your network printer. For the detailed procedure, see "Print Server
Settings," on p. 2-19.
Setting Up a Computer for Printing
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2-15
Printer Connection Method (LPD/Raw)
Windows 98/Me
1
2
Press [Menu].
Press [ (-)] or [ (+)] to select <NETWORK SETTINGS> ➞ press
[Set].
2
3
4
5
6
Press [ (-)] or [ (+)] to select <LAN SETTINGS> ➞ press [Set].
Press [ (-)] or [ (+)] to select <LPD SETTINGS> ➞ press [Set].
Press [ (-)] or [ (+)] to select <ON> ➞ press [Set].
Specify the LPD port number (default: 515) using the numeric keys
➞ press [Set].
7
Install the printer driver. (See the Software Guide.)
The printer destination settings are complete.
Setting Up a Computer for Printing
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2-16
Windows 2000/XP/Server 2003
1
2
Press [Menu].
Press [ (-)] or [ (+)] to select <NETWORK SETTINGS> ➞ press
[Set].
2
3
4
Press [ (-)] or [ (+)] to select <LAN SETTINGS> ➞ press [Set].
Press [ (-)] or [ (+)] to select <LPD SETTINGS> or <RAW
SETTINGS>.
● If you do the LPR protocol printing:
❑ Select <LPD SETTINGS> ➞ press [Set].
❑ Press [ (-)] or [ (+)] to select <ON> ➞ press [Set].
❑ Specify the LPD port number (default: 515) using the numeric keys ➞ press [Set].
● If you do the RAW protocol printing:
❑ Select <RAW SETTINGS> ➞ press [Set].
❑ Press [ (-)] or [ (+)] to select <ON> ➞ press [Set].
❑ Specify the RAW port number (default: 9100) using the numeric keys ➞ press [Set].
5
Install the printer driver. (See the Software Guide.)
Setting Up a Computer for Printing
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2-17
6
If you are using LPD, change the port configuration information.
❑ Click the [Ports] tab to display the [Ports] sheet.
❑ Click [Configure Port].
2
❑ Select [LPR] under [Protocol], enter “lp” in [Queue Name] under [LPR Settings] ➞
click [OK].
NOTE
If you are using Raw, this step is not required as the default protocol setting is
<RAW>.
7
Click [OK] to enable the settings.
The printer destination settings are complete.
Setting Up a Computer for Printing
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2-18
Print Server Settings
If Windows 2000/XP/Server 2003 is on your network, the following procedure
enables you to set up a print server for more efficient management of network
printers. Once a print server is set up, print jobs can be managed by the print
server. Also, by setting up an alternate driver for the print server, printer drivers can
be installed in each computer via the network.
2
1
2
In the Printer Driver Properties dialog box, display the [Sharing]
sheet.
❑ Click [start] on the Windows task bar ➞ select [Printers and Faxes] (Windows 2000:
[Start] ➞ [Settings] ➞ [Printers]).
❑ Right click the corresponding printer driver icon.
❑ On the pop-up menu, click [Sharing].
Specify the Sharing settings.
❑ Select [Share this printer] (Windows 2000: [Shared as]) ➞ enter a share name.
❑ Click [Additional Drivers] ➞ select the printer driver you want to install.
❑ Click [OK].
Setting Up a Computer for Printing
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2-19
When the alternate driver is installed, additional windows will open for entering the
location of the file containing the printer driver. Follow the instructions in these
windows.
NOTE
To install the printer driver on another computer, use the [Add Printer Wizard]
window for selecting the printer destination
➞
select [A network printer, or a printer
attached to another computer] (Windows 2000: [Network printer])
shared printer for the computer selected in the print server.
➞
select the
The shared printer settings are complete.
2
Setting Up a Computer for Printing
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Printer Management
The machine enables you to use any of the following software to check the status
and to specify the settings on your computer.
• A web browser (Remote UI)
2
• NetSpot Device Installer (Canon utility software included in the User Software CD)
• NetSpot Console (via a web browser)
NOTE
The utility software of the NetSpot Console is not included in the User Software CD. To
use the NetSpot Console, please download it from the Canon website.
You can use the built-in Remote UI (User Interface) to manage the machine
remotely using a web browser.
For instructions on how to start the Remote UI, see step 1 of “Settings Using a Web
Browser (Remote UI),” on p. 2-10. For instructions how to use the Remote UI, see
Chapter 2, "Remote UI Functions," in the Remote UI Guide.
Printer Management Using NetSpot Device Installer
NetSpot Device Installer is utility software for specifying the initial settings of Canon
devices connected to a network. Available on the CD-ROM, NetSpot Device
Installer can be accessed directly without installation, enabling network users to
quickly and easily specify the initial settings of network devices.
For instructions on how to use NetSpot Device Installer, see the online help for
NetSpot Device Installer.
Printer Management
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2-21
Printer Management Using NetSpot Console
NetSpot Console is utility software capable of managing devices connected to a
network. This software enables network users to set or view various types of
information about network devices using a web browser, such as list or map display
of devices, detailed protocol settings, display and notification of device status, and
job manipulations.
For instructions on how to use NetSpot Console, see the online help for NetSpot
Console.
2
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2-22
Additional Protocol Settings
This section describes two additional protocols supported for this machine: HTTP
(HyperText Transfer Protocol) and SNMP (Simple Network Management Protocol).
2
HTTP
The HTTP allows you to communicate between your computer and the machine via
a web interface (i.e., Remote UI).
Before you use the Remote UI, follow the procedure below to activate HTTP on the
machine from the <NETWORK SETTINGS> menu.
1
2
Press [Menu].
Press [ (-)] or [ (+)] to select <NETWORK SETTINGS> ➞ press
[Set].
3
4
5
6
Press [ (-)] or [ (+)] to select <LAN SETTINGS> ➞ press [Set].
Press [ (-)] or [ (+)] to select <USE HTTP> ➞ press [Set].
Press [ (-)] or [ (+)] to select <ON> ➞ press [Set].
Specify the HTTP port number (default: 80) using the numeric
keys ➞ press [Set].
7
Press [Stop/Reset] to return to the standby display.
Additional Protocol Settings
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SNMP
The SNMP helps you monitor the state of the machine and collects its information.
The following two items can be set:
■ COMMUNITY NAME
Sets the SNMP community name. You can specify up to two community names.
■ SNMP WRITABLE
Allows the PCs on the network to access the machine and modify its settings if this item is
activated. You can specify this setting for each community separately.
2
1
2
Press [Menu].
Press [ (-)] or [ (+)] to select <NETWORK SETTINGS> ➞ press
[Set].
3
4
5
6
Press [ (-)] or [ (+)] to select <LAN SETTINGS> ➞ press [Set].
Press [ (-)] or [ (+)] to select <SNMP SETTINGS> ➞ press [Set].
Press [ (-)] or [ (+)] to select <ON> ➞ press [Set].
Specify the SNMP port number (default: 161) using the numeric
keys ➞ press [Set].
7
8
9
Press [ (-)] or [ (+)] to select <COMMUNITY NAME 1> (default:
public) or <COMMUNITY NAME 2> ➞ press [Set].
Enter the SNMP community name using the numeric keys ➞ press
[Set].
Press [ (-)] or [ (+)] to select <SNMP WRITABLE 1> or <SNMP
WRITABLE 2> ➞ press [Set].
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2-24
10 Press [ (-)] or [ (+)] to select <ON> or <OFF> ➞ press [Set].
11 Press [Stop/Reset] to return to the standby display.
2
Additional Protocol Settings
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Appendix
3
CHAPTER
This chapter describes how to resolve printing problems, network setting items and software
for doing so, the glossary, and the index.
Troubleshooting
This section describes how to resolve basic printing problems.
NOTE
If you cannot resolve your technical problem by referring to the information in this section,
contact Canon Authorized Service Facilities or the Canon Customer Care Center at 1-
800-828-4040 between the hours of 8:00 A.M. to 8:00 P.M. EST Monday through Friday
and 10:00 A.M. to 8:00 P.M. on Saturday. For 24 hour interactive troubleshooting, e-mail
technical support, the latest driver downloads and answers to frequently asked questions
Unable to Print from a TCP/IP Network
Cause 1 The machine and cable are not properly connected.
Remedy
After checking the following connections, restart the machine.
Check that the machine is connected to the network using the proper cable.
(See "To Use the Machine as a Network Printer (Network Connection)," in the
Set-Up Instructions for Networking and Printing.)
Cause 2 TCP/IP network is not properly set up.
Remedy
Confirm that the IP addresses are properly set up. Check if the IP addresses
were set using DHCP, BOOTP, or RARP, and then confirm that they are
operating.
Troubleshooting
3-1
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Cause 3 The computer that is printing is not properly set up.
Remedy
Check the following:
• Confirm that the proper printer driver is installed. Check if you are printing
from Windows 98/Me, each computer must have a printer driver installed. For
instructions on installing printer drivers, see the Software Guide.
• Confirm that the correct printer is set as the output destination for the
computer that is printing. Check the output destination for the Printer in the
Control Panel or Print Manager.
Cause 4 The name of the file being printed is too long.
Remedy
Normally LPR (or the Microsoft TCP/IP Printer, if you are using Windows 2000/
XP/Server 2003) sends jobs either under the name of the application software
used for printing, or the file name. However, a job name longer than 255
characters cannot be sent to the printer. To correct this problem, rename the file
with a shorter name.
3
Troubleshooting
3-2
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Network Setting Items
Network Setting Items Using the Operation Panel
You can change the settings of the machine with the operation panel of the
machine. The setting items you can change are shown below.
■ NETWORK SETTINGS
3
Default
Setting
Item
Setting Description
IP ADDRESS AUTO. ON/OFF (DHCP/BOOTP/RARP, ON/OFF)
ON
IP ADDRESS
IP address
0.0.0.0
0.0.0.0
0.0.0.0
SUBNET MASK
Subnet Mask
DEFAULT GATEWAY Default Gateway address
SNMP SETTINGS
LPD SETTINGS
USE HTTP
SNMP settings (ON/OFF), Port No. settings ON (Port No. 161)
LPD settings (ON/OFF), Port No. settings
HTTP settings (ON/OFF), Port No. settings
ON (Port No. 515)
ON (Port No. 80)
ON
RAW SETTINGS
RAW settings (ON/OFF), Port No. settings
(Port No. 9100)
Ethernet driver settings (AUTO/MANUAL
(DUPLEX (HALF DUPLEX/FULL DUPLEX),
ETHERNET TYPE (10 BASE-T/100 BASE-
TX))
ETHERNET DRIVER
AUTO
COMMUNITY NAME
1
Community name settings
Community name settings
public
(null)
COMMUNITY NAME
2
SNMP WRITABLE 1 SNMP write settings (ON/OFF)
SNMP WRITABLE 2 SNMP write settings (ON/OFF)
ON
OFF
Network Setting Items
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3-3
Network Setting Items Using NetSpot Console, NetSpot Device
Installer, or a Web Browser (Remote UI)
You can change the settings of the machine with NetSpot Console, NetSpot Device
Installer, or a web browser (Remote UI). The setting items you can change are
shown below.
■ General Settings
Default
Setting
Item
Device Name
Setting Description
Device name (0 to 63 characters)
(null)
3
Device installation location (0 to 63
characters)
Location
(null)
(null)
Device administrator name (0 to 63
characters)
Administrator
Telephone number of administrator (0 to 63
characters)
Phone
(null)
(null)
(null)
(null)
(Off)
Contact Person
Phone
Contact person's name (o to 63 characters)
Telephone number of contact person (0 to 63
characters)
Password
Device password (0 to 15 characters)
Permit End User’s Job
Operation*
Whether or not to permit operating print job
in general user mode
Default language configuration for web
browsing
Display Language**
Link**
English
(null)
Link name displayed on support link page of
the Remote UI
URL displayed on support link page of the
Remote UI
URL**
(null)
Comments displayed on support link page of
the Remote UI
Comments**
(null)
NOTE
Items with an asterisk (*) cannot be set using NetSpot Device Installer. Items with
asterisks (**) cannot be set using NetSpot Device Installer, and NetSpot Console. Set
them using the Remote UI.
Network Setting Items
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3-4
■ TCP/IP Settings
Default
Setting
Item
Setting Description
Whether DHCP is used in setting the IP
address
Use DHCP
Use BOOTP
Use RARP
(On)
(Off)
(Off)
Whether BOOTP is used in setting the IP
address
Whether RARP is used in setting the IP
address
IP address
IP address of the machine
Subnet Mask
0.0.0.0
0.0.0.0
0.0.0.0
3
Subnet Mask
Gateway Address
Gateway Address
Network Setting Items
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3-5
Available Software for Network Settings
You can specify the network settings of the machine using the following software:
=Available
=Unavailable
Web
Browser
(Remote
UI)
The
NetSpot
Device
Installer
ARP/PING
Commands
Machine
Operation
Panel
Item
3
TCP/IP
Preparation for
Protocol
Settings (See
p.2-4.)
TCP/IP
Protocol
Settings (See
p.2-10.)
*
*
*: The mark
indicates that only some of the items can be set. (See "Network Setting Items," on p. 3-3.)
Available Software for Network Settings
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3-6
Glossary
BOOTP
BOOTstrap Protocol. A protocol that enables a client machine to automatically obtain
network setup information from a server over a TCP/IP network. BOOTP enables a client
to automatically locate such information as the host name, domain name, and IP address,
so that it is not necessary to create these items manually.
Buffer size
3
The size of a data area, or buffer, shared by devices or programs working at different
speeds or with different priorities. The buffer is designed to prevent one device or process
from being held up by another. For this to be possible, the buffer must be set up correctly.
Cookie
A file left on a user’s computer when the user visits a web site. A cookie allows the web
site to recognize the user on subsequent visits. Cookies are generally used to enable a
user to automatically sign on to certain web sites and to customize the features offered by
such sites.
Daemon
A process that runs in the background and performs a specified operation, at predefined
times or in response to certain events. Typical daemons include print spoolers and
automated network information system protocols.
DHCP
Dynamic Host Configuration Protocol. A protocol that automatically specifies the network
settings of a client on a TCP/IP network. Many of the settings required to set up TCP/IP,
which is the standard protocol of the Internet, can be made automatically.
Ethernet
An industry-standard local area network (LAN) system for connecting together multiple
computers. Data is sent from one computer to another by breaking it into packets, and a
packet reaches its destination smoothly without any collision with other packets.
File server
A personal computer or workstation to which two or more users on client personal
computers can gain access via a local area network (LAN) in order to share and use its
hard disk drive.
Gateway Address
The default address of a network or Web site. It provides a single domain name and point
of entry to the site.
Glossary
3-7
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HP-GL/2
A graphics language that allows computer applications to draw graphic images using
printers. Images in HP-GL/2 are represented as vector graphics. Vector objects describe
an image in terms of geometric shapes, such as lines and polygons, and fills. HP-GL/2 is
supported by your Canon machine.
HTTP
HyperText Transfer Protocol. The client-server TCP/IP protocol used on the World Wide
Web for the transfer of HTML (HyperText Markup Language) documents across the
Internet.
Internet Protocol (IP)
The underlying set of networking rules that describes how data is transmitted across the
Internet. Internet Protocol allows data from one computer to be split into packets to be
sent to another computer with a specific IP address.
3
IP address
Internet Protocol address. A 32-bit numeric address used by IP (internet protocol) to
specify a computer on the Internet. The IP address is usually written as four numbers
separated by periods. An example is 128.121.4.5.
LAN
Local Area Network. It is a network system formed by linking a server, workstations, and
computers, which are all located in the same building or some other relatively limited area.
Log in
Entering a user name and password as a means of user authentication to start a
computer session or access to a service.
LPD
Line Printer Daemon. A daemon is a program that runs, without human intervention, to
accomplish a given task. The Line Printer Daemon controls the flow of print jobs to a
printer.
MAC address
Media Access Control address. The hardware address of the network adapter of a
computer connected to a local area network.
Protocol
A set of rules that govern the transmission of data across a network. Examples of
protocols are FTP, DHCP, BOOTP, RARP, IPP, and TCP/IP.
Proxy server
A server that provides a cache of files available on remote servers that are slow or
expensive to access. The term “proxy server” normally refers to a World Wide Web server
that, on receiving a URL, tries to supply the requested file from its cache. If it cannot
locate the file there, the proxy server would bring it from the remote server and also save
a copy in its cache so that the next request can be obtained locally.
Glossary
3-8
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RARP
Reverse Address Resolution Protocol. A protocol that associates a network adapter
address (MAC address) with an Internet Protocol (IP) address.
Raster
Raster graphics describes an image as a pattern of dots, compared to vector graphics
which represents an image as a geometrical formula. Each row of color dots in the mosaic
of color dots constitutes one raster graphic. In a printer, a raster graphic is used as the
master image from which a page is printed, because the image can be transferred to
paper by printing one raster at a time.
Raw
This is a print application used with Windows 2000/XP/Server 2003. It can print at higher
speeds than LPD.
3
RIP (Raster Image Processor)
The hardware and/or software functions of a printer that convert vector graphic
descriptions from a computer into raster graphic images that can be printed.
Scope ID
The Scope ID is a character string value that is appended to the NetBIOS name, and is
used for all NetBIOS over TCP/IP communications. It provides a way for a computer to
communicate only with others sharing the same Scope ID.
SMB
Server Message Block. A protocol that provides file and printer sharing over a network for
Windows computers.
Source Routing
Normally, a host has no control over the route taken by a packet it sends. Source routing is
a technique whereby the sender of a packet can specify the route that a packet should
take through the network to its destination.
Spooling
Simultaneous Peripheral Operations On-Line. Spooling means putting jobs in a buffer,
which is a special area in memory or on a disk. Because devices access data at different
rates, the buffer provides a waiting station where the data can wait until the device for
which it is meant is ready to access it.
Subnet Mask
SUBNETwork mask. The method used to determine which subgroup, or subnet, an IP
address belongs to on TCP/IP networks, all devices whose IP addresses have the same
prefix would belong to the same subnet. Dividing a network into subnets is useful for both
security and performance reasons.
Glossary
3-9
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Switching hub
A network connection box to which a number of computers can be connected. The
switching hub forwards a data packet from the network to the appropriate computer
according to the packet’s address. Conventional hubs simply send every packet to every
connected computer. Since a switching hub forwards packets only to their intended
recipients, it provides greater efficiency.
TCP/IP
Acronym for Transmission Control Protocol/Internet Protocol. The protocol used to
connect to the Internet and to wide-area networks.
URL
Uniform Resource Locator. A standard way of specifying the location of an object, usually
a web page, on the Internet. The URL for a web page would look something like this:
accessed, “http://www.w3.org” is the address of the server containing the web page, and
“default.html” is the file name under which the web page is stored on the server.
3
Vector Graphics
(See definition for Raster.)
WAN
Wide Area Network.
Glossary
3-10
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Index
A
Administrator Mode, 2-11
ARP Table, 2-6
Gateway Address, 2-7, 2-8, 2-13, 3-7
Available Software for Network Settings, 3-6
3
HP-GL/2, 3-8
HTTP, 3-8
B
BOOTP, 2-3, 2-13, 3-1, 3-7
Buffer size, 3-7
Internet Protocol (IP), 3-8
IP Address, 2-3, 2-6, 2-8, 2-13, 3-1, 3-3, 3-8
IP Address Auto, 3-3
C
Change TCP/IP Protocol Settings page, 2-12
Command prompt, 2-6
Cookies, 2-11, 3-7
LAN, 3-8
Log in, 3-8
D
Daemon, 2-13, 3-7
Default Gateway, 3-3
DHCP, 2-3, 2-13, 3-1, 3-7
LPD, 2-2, 2-15, 2-16, 2-18, 3-8
M
E
MAC address, 2-3, 2-6, 3-8
Ethernet, 3-7
Exception, 2-11
Microsoft Windows 2000 Professional, 1-1
Microsoft Windows 2000 Server, 1-1
Microsoft Windows 2000/XP, 2-17
Microsoft Windows 98/Me, 2-16
Microsoft Windows Server 2003, 1-1
MS-DOS prompt, 2-6
F
File server, 3-7
Index
3-11
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N
T
NetSpot Console, 2-1, 3-4, 3-6
Network Setting Items, 3-3
NETWORK SETTINGS, 3-3
TCP/IP, 3-6, 3-10
Settings, 3-5
O
Operation Panel, 2-4, 3-3
URL, 2-10, 3-10
P
3
Ping, 2-7
Preparation for Protocol Settings, 2-3
Print Server Settings, 2-19
Printer Connection Method, 2-16
Printer Management
Web Browser (Remote UI), 2-21
Protocol, 3-8
Protocol Settings, 2-10
Proxy server, 2-11, 3-8
WAN, 3-10
Web Browser (Remote UI), 2-10, 2-21, 3-4, 3-6
R
RARP, 2-3, 2-13, 3-1, 3-9
Raster, 3-9
Raw, 2-2, 2-15, 2-16, 2-18, 3-9
S
Scope ID, 3-9
Setting Up a Computer for Printing, 2-15
Sharing, 2-19
SMB, 3-9
Source Routing, 3-9
Spooling, 3-9
Subnet Mask, 2-7, 2-9, 2-13, 3-3, 3-9
Switching hub, 3-10
System Environment Requirements
for Printing, 1-1
Index
3-12
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CANON INC.
30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan
CANON U.S.A., INC.
One Canon Plaza, Lake Success, NY 11042, U.S.A.
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CANON FRANCE S.A.
17,quai du President Paul Doumer 92414 Courbevoie Cedex, France
CANON (U.K.) LTD.
Woodhatch, Reigate, Surrey, RH2 8BF, United Kingdom
CANON DEUTSCHLAND GmbH
Europark Fichtenhain A10, 47807 Krefeld, Germany
CANON ITALIA S.p.A.
Via Milano, 8-20097 San Donato Milanese (MI) Italy
CANON LATIN AMERICA, INC.
703 Waterford Way, Suite 400, Miami, Florida 33126, U.S.A.
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19/F., The Metropolis Tower, 10 Metropolis Drive, Hunghom, Kowloon, Hong Kong
FA7-6522 (020)
© CANON INC. 2005
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