Cables to Go Network Card DOCSIS Cable Modem User Manual

DOCSIS  
Cable Modem  
User Guide  
Rev. 6.1  
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DOCSIS 1.0/ 1.1 Equivalent Cable Modem  
FCC Statement  
This device complies with Class B Part 15 of the FCC Rules. The device generates,  
uses and can radiate radio frequency energy and, if not installed and used as instructed,  
may cause harmful interference to radio communication. Only shielded USB and  
Coaxial cables are to be used with this device in order to ensure compliance with FCC  
emissions limits. Accessories connected to this device by the user must comply with  
FCC Class B limits. The manufacturer is not responsible for any interference which  
results from use of improper cables, or which results from unauthorized changes or  
modifications to the device.  
"A Minimum 26 AWG Line Core should be used for connection to the cable modem"  
Warranty  
Items sold by manufacturer/distributor/agent, hereinafter called "Seller", are warranted  
only as follows: Except as noted below Seller will correct, either by repair or  
replacement at its option, any defect of material or workmanship which develops  
within one year after delivery of the item to the original Buyer provided that evaluation  
and inspection by Seller discloses that such defect developed under normal and proper  
use. Repaired or replaced items will be further warranted for the unexpired term of  
their original warranty. All items claimed defective must be returned to Seller,  
transportation charges prepaid, and will be returned to the Buyer with transportation  
charges collect unless evaluation proves the item to be defective and that the Seller is  
responsible for the defect. In that case, Seller will return to Buyer with transportation  
charge prepaid. Seller may elect to evaluate and repair defective items at the Buyer's  
site. Seller may charge Buyer a fee (including travel expenses, if needed) to cover the  
cost of evaluation if the evaluation shows that the items are not defective or that they  
are defective for reasons beyond the scope of this warranty.  
The Seller makes no warranty concerning components or accessories not manufactured  
by it. However, in the event of failure of such a part, Seller will give reasonable  
assistance to Buyer in obtaining from the manufacturer whatever adjustment is  
reasonable in light of the manufacturer's own warranty. Seller will not assume  
expense or liability for repairs made outside the factory by other than Seller's  
employees without Seller's written consent.  
SELLER IS NOT RESPONSIBLE FOR DAMAGE TO ANY ASSOCIATED  
EQUIPMENT, NOR WILL SELLER BE HELD LIABLE FOR INCIDENTAL,  
CONSEQUENTIAL, OR OTHER DAMAGES. THIS WARRANTY IS IN LIEU OF  
ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING THE  
IMPLIED WARRANTY OF "MERCHANTABILITY" AND "FITNESS FOR  
PARTICULAR PURPOSE."  
Trademarks  
All trademarks are the property of their respective owners.  
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DOCSIS 1.0/ 1.1 Equivalent Cable Modem  
Table of Content  
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DOCSIS 1.0/ 1.1 Equivalent Cable Modem  
Chapter 1 Introduction  
This chapter provides an introduction to the DOCSIS 1.0/1.1 equivalent Cable Modem  
User Guide. In addition, this chapter provides a general description of the Cable  
Modem’s product features.  
1.1 About This Manual  
This manual is divided into the following sections:  
Chapter 1: Introduction  
Provides a general introduction to the Cable Modem Reference Design.  
Chapter 2: Before You Begin  
Provides preliminary information needed to understand your product’s installation. We  
recommend reading this chapter for instructions on how to make the most of your new  
Cable Modem.  
Chapter 3: Hardware Installation  
Shows you how to install the Cable Modem including instructions for connecting the  
Hybrid-Fiber Coax (HFC) cable network, and the data network to your personal  
computer’s Ethernet Network Interface Card (NIC) or Universal Serial Bus (USB).  
Chapter 4: Ethernet Installation  
Shows you how to install the Cable Modem through Ethernet Port.  
Chapter 5: USB Installation ( optional )  
Shows you how to install the Cable Modem through USB Port.  
Chapter 6: Cable Modem LED Operation  
Provides operating instructions for using your new Cable Modem.  
Appendix A: Cable Modem Specifications  
Provides the specifications for the Cable Modem.  
Appendix B: Questions and Answers  
Provides the answers for questions during the cable modem installation  
andapplications.  
Appendix C: Glossary  
Provides the "Term" definition and explanation for Cable Modem.  
1.2 General Description  
This is a complete MCNS DOCSIS 1.0/1.1 equivalent Cable Modem product. This  
DOCSIS 1.0/1.1 equivalent product works with all existing DOCSIS 1.0/1.1 equivalent  
head-end equipment and Multiple Service Operator (MSO) networks.  
The Cable Modem interfaces between a Hybrid-Fiber Coax (HFC) network, a  
10Base-T/100Base-TX Ethernet NIC(A-MDIX) and an USB port ( optional ) inside  
your personal computer.  
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1.3 Features  
DOCSIS 1.0/ DOCSIS 1.1 equivalent  
Ethernet 10Base-T/100Base-TX(A-MDIX)or USB (optional) Interface for easy  
installation  
Status LEDs (Power, Cable, LAN, USB, Activity) or (Power, Cable, LAN, RX,  
TX)  
QoS  
MSO SNMPv3 remote network management  
MSO Web Browser management auto detect CM status  
Field software upgradeable by MSO  
DHCP server support (Auto disable in MSO operation mode)  
Provide MIBs DOCSIS1.0/1.1  
Supports up to 15 networked clients  
If you experience problems with your Cable Modem, please contact your Field  
Applications Engineers at your local Sales Office. He or she will be happy to help  
you with all of your technical needs.  
Chapter 2 Before You Begin  
Before installation, please check the following requirements with your computer.  
This cable modem equips ETHERNET and USB (optional) interfaces. You can  
choose either one to connect to the cable modem or connect Ethernet and USB  
simultaneously.  
2.1 System Requirements  
System Requirement of Ethernet Connection  
1. IBM Compatible, Macintosh or other workstation supports TCP/IP protocol.  
2. An Ethernet port supports 10Base-T/100Base-TX Ethernet connection.  
3. Subscribed to a Cable Television company for Cable Modem services.  
System Requirement of USB Connection ( optional )  
1. IBM Compatible PC with Microsoft Windows 98/2000/Me/XP.  
2. PC with available USB Port.  
3. Subscribed to a Cable Television company for Cable Modem services.  
If using a MSO network, contact your local cable operator to ensure the termination  
circuit is removed and service is available.  
2.2 Safety Precautions  
For your protection, observe the following safety precautions when setting up and  
using your equipment. Failure to observe these precautions can result in serious  
personal injury and damage to your equipment.  
• Make sure the voltages and frequency of the power outlet match the electrical rating  
labels on the AC Adapter.  
• Do not place any object on top of the device or force it into a confined space.  
• Never push objects of any kind through openings in the casing. Dangerous voltages  
may be present. Conductive foreign objects could produce a short circuit that could  
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DOCSIS 1.0/ 1.1 Equivalent Cable Modem  
cause fire, electrical shock, or damage to the equipment.  
• When installing the CABLE MODEM, be sure to observe the anti-static caution in  
the installation section of this user’s guide. This will prevent damage to the board  
and other components.  
• Whenever there is danger of lightning, disconnect the power cable and the  
Hybrid-Fiber Coax cable from the cable modem to prevent damage to the unit. The  
use of an AC protection device will not completely protect the cable modem product  
from damage caused from the transmission across the Hybrid-Fiber Coax network.  
2.3 Unpacking and Inspection  
Included in the kit is the following:  
• Cable Modem  
• AC Adapter  
• Installation Guide  
• Ethernet RJ-45 Cable  
• USB Cable ( optional )  
• USB Driver Wizard and manual CD-ROM or manual only CD-ROM  
• Case Holder  
If any items are missing or damaged, please contact your local Sales Office.  
2.4 Operation Environment  
Tables 1 and 2 define the maximum ratings for the CABLE MODEM.  
Table 1. Maximum Ratings in Non-Operational or Storage Conditions  
NON-OPERATIONAL OR STORAGE CONDITIONS  
Temperature  
– 10°C to +60 °C  
Humidity  
10% to 90% non condensing  
Table 2. Operational Conditions  
OPERATIONAL CONDITIONS  
Temperature  
Humidity  
0 °C to +40 °C  
10% to 90% non condensing  
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Chapter 3 Hardware Installation  
This chapter describes the proper steps for connecting your new Cable Modem. Please  
be sure to follow the steps in the sequence outlined below. Failure to do so could result  
in improper operation or failure of your Cable Modem.  
Step 1:  
Connect a DOCSIS 1.0/1.1 equivalent cable feed to the F-connector on the back of the  
cable modem as illustrated in Figure 1. Ensure that the center conductor of the 75 ohm  
coaxial cable is inserted directly into the center of the F-connector. Secure the coaxial  
cable by carefully threading the outer shell of the coaxial cable connector onto the  
F-connector in a clockwise direction until tight. Be careful not to over-tighten the  
connector or you may damage either the connector or the cable modem.  
NOTE: To speed up the initial cable modem registration process, the coaxial cable  
should be connected to the modem prior to the power connector.  
Figure 1. Connecting the Coaxial Cable  
Cable Feed (F Connector)  
Step 2:  
Connect the AC Adapter to the Cable Modem by inserting the barrel-shaped connector  
into the mating power connector on the back of the Cable Modem as illustrated in  
Figure 2. Exercise carefully to ensure the connectors are properly aligned prior to  
insertion and ensure the two connectors engage completely. The cable modem is  
shipped with an AC adapter. Remember to use only power adapter that came with  
the cable modem. Other power adapters might have voltages that are not correct for  
your particular cable modem. Using a power adapter with the wrong voltage can  
damage the cable modem. The cable modem power input requires 12 VDC input  
with minimum 1000 mA current. The +12 V is on the center connector, and ground is  
on the outer connector.  
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Figure 2. Connecting the AC Adapter  
Power  
Step 3-a:  
Connect the Cable Modem to an IEEE 802.3 10BaseT / 802.3u 100Base-TX Network  
using a RJ-45 male-terminated CAT-5 cable as illustrated in Figure 3a.  
Figure 3a. Connecting to a Network Interface Card  
10/100Mbps  
Auto-MDIX Ethernet  
Step 3-b (optional):  
Notice: Some serials may not have USB port.  
Connect the USB cable to the Cable Modem by inserting the rectangular end of an  
USB cable into the USB port of the Cable Modem as illustrated in Figure 3b. Ensure  
the connectors lock together by listening for a snap.  
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Figure 3b. Connecting the USB Cable  
USB port  
CAUTION 1: Connecting to More Than one Computer Devices:  
This cable modem provides you the feature for Ethernet and USB interfaces to operate  
on 2 different computer devices simultaneously. However, you have to obtain  
additional IP addresses from your cable service provider.  
CAUTION 2: Do not using USB and Ethernet in one computer at the same time.  
You are strongly recommended to connect to the Internet using either the Ethernet  
port or the USB port only. In most cases CATV ISPs provide one IP address only,  
having the USB and Ethernet cables plugged into the cable modem at the same time  
might cause you to access the Internet improperly.  
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Chapter 4 Ethernet Installation  
Setting Up the Computer to Use an Ethernet Connection  
The LAN port you are using is auto-negotiating 10/100Mbps (Switch) Ethernet  
Interface. You can use the Ethernet port to connect to the Internet with an Ethernet  
network device such as NIC/Hub/Switch through RJ45.  
Before you connect to and install the cable modem, please set the IP address to  
"Obtain an IP address automatically" as below and do ensure the TCP/IP protocol  
is installed on your system and configured correctly in your PC.  
Following is an example of configuring the TCP/IP Protocol on Windows 98  
Operating Systems,  
1. Click "Start" button, choose "Settings, and then "Control Panel", Double click on  
the "Network" icon click "'Properties".  
2. A list of installed network components appears. Look for an entry named TCP/IP.  
This entry may be followed by an arrow and a description of the NIC hardware  
device installed in the computer. If you don't see "TCP/IP" listed anywhere in the  
"The following network components are installed" box, click the "Add" button,  
choose "Protocol", and click the "Add" button. Select "Microsoft" as the  
manufacturer and then scroll down in the list on the right to find "TCP/IP".  
If you see "TCP/IP" listed, proceed to step 4  
3. Click the OK button. You will be prompted to insert the Windows 98  
installation/upgrade CD.  
4. Scroll down in the box until you find a line that says "TCP/IP -> " followed by the  
name of your Ethernet adapter. Click on "Properties" and choose "Obtain an  
address automatically" which means that your PC has been configured to use  
DHCP (Dynamic Host Configuration Protocol).  
5. Click OK.  
Congratulations! You have successfully set up your new Cable Modem.  
CAUTION: Using the Ethernet port allows you to use a hub to connect multiple  
computers to the cable modem. To do this, you may need to obtain additional IP  
addresses from your cable service provider.  
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Chapter 5 USB Installation ( OPTIONAL )  
Notice : Some serials of Cable Modem may not have USB port.  
Using the USB port to connect to the Internet allows you to install the cable modem  
more quickly and easily than connecting to the Internet using the Ethernet port, since  
you do not need to install a network interface card (NIC).  
Using USB with the Windows 98 or Windows Me Operating System  
To use the USB port with Windows 98/Me:  
1. Connect USB cable from PC to Cable Modem  
2. Connect RF cable and Power on Cable Modem. Wait until Cable Modem register,  
it will take from 40 sec to 4 min depends on Network traffic.  
3. Cable Modem may reboot if you previously connect it through Ethernet port  
4. Windows will prompt new hardware found  
5. Insert the Driver CD-ROM  
6. Click “Automatic search” then “Next”  
7. Windows will locate the driver automatically  
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4. After windows install the USB driver. Click Finish and Windows will ask for  
reboot  
Using USB with the Windows 2000 or Windows XP Operating System  
To use the USB port with Windows 2000/XP:  
1. Connect USB cable from PC to Cable Modem  
2. Connect RF cable and Power on Cable Modem. Wait until Cable Modem register,  
it will take from 40 sec to 4 min depends on Network traffic  
3. Cable Modem may reboot if you previously connect it through Ethernet port  
4. Windows will prompt new hardware found  
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5. Insert the Driver CD-ROM  
6. Click “Search for a suitable driver ….” then “Next”  
7. Windows will locate the driver automatically  
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8. After windows install the USB driver. Click Finish and Windows will ask for  
reboot  
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Chapter 6 Cable Modem LED Operation  
There are no user controls on your cable modem. To operate, simply apply power to  
the unit by inserting the AC Adapter into an AC power outlet. Connecting the AC  
adapter to an AC protection circuit is always recommended.  
1. LEDs mean  
Your cable modem provides status information to the user. Five Light-Emitting-Diodes  
(LEDs) located on the front panel provide this information as detailed in Table 3.1 or  
Table 3.2.  
Table 3.1 LED Indicators ( with USB port )  
NAME  
Power  
COLOR  
Green  
MODE  
STATUS  
On  
On  
O.K.  
Cable  
Green  
Ready  
Blinking  
On  
Not Ready  
Connected  
Connected  
LAN  
Green  
Green  
Green  
USB  
On  
Activity  
Blinking  
Cable Modem  
Transmit/Receive Data via  
Ethernet or USB  
Table 3.2 LED Indicators ( without USB port )  
NAME  
Power  
COLOR  
Green  
MODE  
STATUS  
On  
On  
O.K.  
Cable  
Green  
Ready  
Blinking  
On  
Not Ready  
Connected  
LAN  
RX  
Green  
Green  
Green  
Blinking  
Blinking  
Receive Data from Cable (RF)  
TX  
Transmit data from Ethernet to  
Cable (RF)  
2. LED power-on sequence:  
a). Power LED on. (It indicates that CM gets power from the power adapter.)  
b). All LEDs but POWER blink 2X. (Blinking twice for a second after booting up. It  
means SDRAM and Flash are O.K., and CM is ready to work. )  
c).Cable LED blinks fast. (Blinking thrice per second. CM is trying to find DS  
frequency.)  
d). Cable LED blinks slow. (Blinking once per second. CM is trying to find US  
channel, DS was found now.)  
e). Cable LED blinks really slow. (Blinking 2 seconds a time. CM is trying to register  
to CMTS/DHCP/TFTP. )  
f). Cable LED ON. (Solid on. CM is operational.)  
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Appendix A: Cable Modem Specifications  
Table 4. RF Downstream Specification  
PARAMETER VALUE  
Center Frequency 91 MHz to 857 MHz +/- 30 kHz  
NOTES  
Level Range  
Symbol Rate  
-15 dBmV to +15 dBmV  
One Channel  
5.056941 Msym/sec (30 Mbps)  
5.360537 Msym/sec (43 Mbps)  
6 MHz  
64QAM  
256QAM  
Bandwidth  
Total Input Power <30 dBmV  
Input Impedance 75 Ohms  
Input Return Loss >6 dB  
88 MHz to 860 MHz  
Table 5. RF Upstream Specification  
PARAMETER  
VALUE  
NOTES  
Frequency  
5 MHz to 42 MHz  
Edge to Edge  
Level Range  
Modulation  
Symbol Rate  
Bandwidth  
+8 to +58 dBmV  
+8 to +55 dBmV  
QPSK and 16QAM  
QPSK  
16QAM  
QPSK  
16QAM  
At Edges  
320K,640K,1280K,2560K,5120Kbps  
640K,1280K,2560K,5120K,10240Kbps  
200K, 400K, 800K, 1600K,  
and 3200 KHz  
Output Impedance 75 Ohms  
Output Return Loss >6 dB  
5 MHz to 42 MHz  
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Table 6. Electrical Specification  
PARAMETER  
MEASURED VALUE  
NOTES  
Power Adapter output 11.4 VDC  
voltage lower limit  
Power Adapter output 12.6 VDC  
voltage upper limit  
Current consumption 560 mA Normal mode  
Normal mode  
Table 7. Physical Specification  
PARAMETER  
Size  
VALUE  
NOTES  
181mm (H) x 143mm (L) x 36 mm (W)  
Weight  
Net Weight: 450g + 30g  
Gross Weight: 900g + 60g  
Table 8. Environmental Specification  
PARAMETER  
VALUE  
NOTES  
Operating Temperature  
0 ° C to +40 ° C  
Operating Relative  
Humidity  
10% to 90%  
Non-condensing  
Operating Altitude  
-100 to +7,000 feet  
-10 ° C to +60 ° C  
Storage Temperature  
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Appendix B: Questions and Answers  
Section 1: Troubleshooting Modem LED Problems  
Troubleshooting the modem portion of this Cable Modem begins with observing the  
front panel lights (also called LEDs - light emitting diodes). The pattern of these lights  
indicates the status of the modem. Interpreting the pattern correctly can indicate  
whether the modem is functioning properly or not. If there is a problem, the lights  
provide clues as to what the problem might be. The Cable Modem does not require any  
routine maintenance. If you cannot identify and correct a fault using these  
troubleshooting procedures, please contact your cable television (CATV) Internet  
Service Provider (ISP).  
Question 1: The Power Light Is Off  
Answer:  
The normal state for this light is solid red. If the Power light is off, then the modem  
is not receiving power. Possible Solutions:  
1. Check to make sure the power cable is firmly plugged into both the cable modem  
and the electrical outlet. Try unplugging, then reconnecting the cable at each end.  
2. Check that the wall outlet is working. Test it by using a light or some other device in  
the suspect outlet.  
3. If the power light remains off, the external power supply or the power cord is  
probably defective. Contact the supplier of the Cable Modem for assistance.  
Question 2: The Cable Light Is Off  
Answer:  
The normal state for this light is solid green. If the Cable Light Is Off, then the  
modem is not detecting the downstream radio frequency (RF) signal provided by the  
cable network. This could be caused by any of the following:  
• Radio frequency noise in the home  
• Damaged cable  
• Bad or loose cable connections  
• Unterminated connections  
• Problem with the cable on the street  
• Problem in the cable network  
Possible Solutions:  
1. Disconnect and then reconnect the power. This will automatically reset the  
modem.  
2. Wait at least 4 minutes.  
3. If the Cable light is still off, then there could be a problem with the cable wiring.  
Check all cables between the modem and the ground terminal outside the house.  
Unplug the power again, then plug it back in as before.  
4. If the Cable light is still off, there might be a problem with the cable network or the  
modem. Contact your cable provider.  
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Question 3: The LAN Light Is Off  
Answer:  
If the LAN light is on, the Cable Modem's Ethernet port is connected to the computer  
correctly. If the modem is having problems transferring data, check the Cable light,  
as described in the above Cable Light subsection, to determine the state of the modem.  
If the LAN light is off, the modem is not detecting the Ethernet network interface card.  
Possible Solutions:  
1. Make sure the cable between your computer’s Ethernet card and the modem is  
securely fastened at each end.  
2. There may be a green “carrier detect” light on the back of the Ethernet card. It  
should be a steady green. If the cable is securely connected, then the Ethernet card  
may have loosened from its socket. Open up the computer and make sure the card is  
firmly seated in place.  
3. If you have plugged a hub into the port, you need to use a crossover Ethernet cable  
instead of a straight through cable.  
4. Try replacing the cable between the modem and the Ethernet card.  
5. If the problem persists, it could indicate a problem with the Ethernet card or the  
modem. Contact the manufacturer of the Ethernet card or your cable provider.  
Question 4: The RX Light Is Off  
Answer:  
The RX Light flickering On and Off indicates that the cable network is successfully  
receiving data. If the RX light is off, then the cable network is not receiving data  
from the modem.  
If the cable network is having problems transferring data, check the Cable light as  
described above.  
Question 5: The TX Light Is Off  
Answer:  
The TX Light flickering On and Off indicates that the cable network is successfully  
transmitting data. If the cable network is having problems transferring data, check  
the Cable light, as described above.  
If the TX light is off, then the cable network is not transmitting data to the modem. If  
the modem is having problems transferring data, check the Cable light, as described  
above.  
Question 6: All LEDs look right, but I still cannot access the Internet  
Answer:  
If the Power, Cable LEDs, and LAN LED are lighted, the cable modem is operating  
properly. Try shutting down the computer and then turning it on. This causes the  
computer to re-establish communications with your cable service provider’s computer.  
Power cycle the cable modem by removing the power adapter from its outlet and then  
plugging it back into the outlet. Then try reconnecting to your cable service provider.  
Verify that you have installed TCP/IP properly, and that the TCP/IP parameters  
provided by your cable service provider are correct for your computer.  
If you are using a cable line splitter so that you can connect the cable modem and a  
television at the same time, try removing the splitter and reconnecting the cables so  
that the cable modem is connected directly to the cable wall jack. Then try  
reconnecting to your cable service provider.  
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Section 2: Troubleshooting Network Problems  
If you have been referred to this section from one of the paragraphs above then there is  
a possible problem with your cable network. Contact your CATV ISP to check if the  
network is functioning correctly. If the network is functioning correctly then there is  
likely a problem with your cable modem. Contact your CATV ISP.  
Section 3: Troubleshooting User Application Problems  
Question 7: If CATV ISP provides one IP address only, how do I switch CPE?  
Answer: Possible Solutions:  
You may switch CPE in two ways:  
1. On same computer, switch between Ethernet and USB interfaces  
2. Switch from A computer to B computer  
No matter how you switch CPE, please be noted that this cable modem is following  
with DOCSIS specification definition. The DOCSIS rules if changing to the other  
CPE device, the cable modem learned original CPE information can't be replaced.  
You have to do restart (power cycle) or reset the cable modem and follow with the  
Ethernet or USB installation to set up your cable modem.  
Question 8: How to Offer Multiple Users to Operate on One Cable Modem  
Answer: Possible Solutions:  
1. Connecting to 2 Computer Devices through Ethernet and USB Interfaces:  
This cable modem provides you the feature for Ethernet and USB interfaces to  
operate on 2 different computer devices simultaneously. However, you have to  
obtain additional IP addresses from your CATV ISP.  
2. Connecting to More Than one Computer Devices through Ethernet Interface  
using an External Hub:  
The Cable Modem can simultaneously support up to 15 host devices. The actual  
number may be limited by your CATV ISP. If your CATV ISP allows you to use  
multiple IP addresses, you may attach multiple computers or other IP devices using  
an external hub.  
Question 9: How to check if the USB Installation is completed?  
Answer:  
Using USB with the Windows 98 or Windows Me Operating System  
1. Click Network on Control Panel, make sure USB Cable Modem is installed  
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NOTE: If you have no TCP/IP protocol, press Add, highlight Protocol and press Add.  
Then next step is to highlight Microsoft and TCP/IP, and then press OK to complete the  
adding TCP/IP protocol process.  
2. Click TCP/IP -> Conexant USB Cable Modem  
3. Click Properties  
4. Click the IP Address TAB, choose Obtain an IP address automatically  
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5. For Windows 98/Me, On the Windows Desktop, click Start.  
6. Select Run.  
7. Type winipcfg.exe and Click OK  
8. Select your adapter name- USB Cable Modem  
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9. Click Renew. If you don’t receive an IP address  
10. Type command and click ok  
11. Type ipconfig and press Enter  
12. Type ipconfig /renew_all if you don’t receive an IP address  
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Using USB with the Windows 2000 or Windows XP Operating System  
1. Click Network on Control Panel, make sure USB Cable Modem is installed  
NOTE: If you have no TCP/IP protocol, press Add, highlight Protocol and press Add.  
Then next step is to highlight Microsoft and TCP/IP, and then press OK to complete the  
adding TCP/IP protocol process.  
2. Click TCP/IP -> Conexant USB Cable Modem  
3. Click Properties  
4. Click the IP Address TAB, choose Obtain an IP address automatically  
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5. For Windows 2000, On the Windows Desktop, click Start.  
6. Select Run.  
7. Type cmd and Click OK  
8. Type ipconfig and press Enter  
9.  
10. Type ipconfig /renew if you don’t receive an IP address  
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Question 10: I could not install USB driver well anyway.  
Answer:  
In case you do not install USB driver correctly. Please go to DEVICE MANAGER and  
if you see an yellow exclamation mark follow by “ External Cable Modem “ , as  
shown in the picture below this content. Select “ USB Composite Device “ and click  
the right button of your mouse, select “ Remove “. Now you may exit the DEVICE  
MANAGER. Please run Cable Modem Wizard again and install USB Driver.  
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Appendix C: Glossary  
Bandwidth  
Amount of data that can be transmitted per time.  
Baseline Privacy Interface  
The baseline privacy interface (BPI) provides cable modem users with data privacy  
across the cable network by encrypting data traffic between user's cable modem and  
CMTS.  
BER  
Bit Error Rate  
Browser  
A computer program that lets users access and display information from the World  
Wide Web. Two of the most commonly used browsers are Netscape Navigator and  
Microsoft Internet Explorer.  
CATV  
A cable television network system.  
CCCM  
CPE Controlled Cable Modems  
CMTS (Cable Modem Termination System)  
The Cable Modem Termination System (CMTS) is the major component of the  
headend. It interfaces to the cable network, the backbone data network, and several  
support systems. The CMTS also controls the configuration, registration, and media  
access of all the cable modems under its control, and determines who gets to transmit  
when, and for how long.  
Coaxial Cable  
Coaxial cable ("coax") allows wide bandwidth transmission over long distances. The  
coax cable is composed of an inner wire surrounded by an outer conductive shield.  
CPE  
Customer premises equipment  
Decryption  
The conversion of a coded (encrypted) signal to its original form, by means of an  
algorithm.  
Demodulation  
The process of recovering, at the receiver, an original transmitted signal that has been  
modulated.  
Demodulator  
A/D, demodulation, error correction, MPEG synchronization  
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DHCP  
Protocol used to automatically assign various network settings, most notably IP  
addresses  
DHCP Client Capabilities  
The Dynamic Host Configuration Protocol (DHCP) provides centralized management  
of the Transmission Control Protocol/Internet Protocol (TCP/IP) client configurations,  
including the IP address, gateway address, Domain Name Server (DNS) address and  
more. The DHCP Client enables the Office Cable Modem to acquire TCP/IP settings  
(such as the IP address, gateway address, and DNS address) from the ISP. This is ideal  
when one TCP/IP address is provided by the ISP and this address may change from  
time to time, as is the case with many cable modem Internet accounts.  
DNS  
Domain Name System. Automated system used to translate computer names into IP  
addresses. A DNS server is used to look up a name and provide its address to the  
requesting computer.  
DOCSIS  
Data Over Cable Service Interface Specification. A standard that defines interface  
requirements for cable modems involved in high-speed data distribution over cable  
television networks.  
Downstream  
Indicates the direction of flow of a data stream from the cable headend to the user’s  
computer.  
Duplex Tuner  
A tuner that processes both upstream and downstream signals.  
Encryption  
The scrambling of a signal by means of an algorithm, to prevent unauthorised  
monitoring of the message.  
Ethernet  
A network technology that employs a bus topology in which all computers attach to a  
single cable similar to the stops on a bus line. The Ethernet technology is an accepted  
worldwide standard whose characteristics are defined by the IEEE 802.3 standards  
committee.  
F connector  
A type of coaxial connector, labeled RF on the rear of the cable modem that connects  
the modem to the cable system.  
Firewall  
A software or hardware system that prevents unauthorized outside access, theft,  
deletion, or modification of information stored on a local network. Typically, this  
unauthorized access would be via an organization's Internet connection.  
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Headend  
The aggregation point in a CATV plant where control equipment is located. The  
CMTS resides here, as does video broadcast and monitoring equipment.  
HFC (Hybrid Fibre/Coax)  
A cable system where the cables closest to the Headend are fiber technology, and the  
cables dropped into individual homes are coaxial. Between these two ends, the signal  
is converted from fiber to coaxial. The coaxial cable then runs through the branches of  
the network and is finally dropped into the home.  
Hub  
Electronic device that accepts data from a sending computer and delivers it to the  
appropriate destination. Many networks are shaped like a wheel with different  
computers attached at the ends of the wheel’s spokes; the hub is the center of the wheel  
ICMP  
Part of the TCP/IP protocol used for network diagnosis.  
IEEE 802.3  
IEEE is the Institute for Electrical and Electronic Engineers. 802.3 refers to the  
specifications of the Ethernet protocol.  
ISP  
Internet Service Provider. A commercial organization that provides access to the  
Internet for its subscribers  
IP  
Internet Protocol. IP is a standard that defines the format of packets of information sent  
over the Internet and the mechanism for routing each packet to its destination. IP is the  
network portion of TCP/IP, the most commonly used protocol suite for the Internet.  
IP Address  
A unique, 32-bit address assigned to every device in a network. An IP address is  
composed of a network address and a host address. Each network is assigned an  
address by a government agency, and each company administrator assigns an address  
to each host computer.  
Latenacy/(Lag)  
Excessive response time. Time between sending a request to a server (e.g. web page)  
and receiving the response.  
LED  
Light-Emitting Diode. A semiconductor device that emits light when voltage is applied  
between its terminals. LEDs are used on the cable modems as front panel lights.  
MAC Address  
The physical address of the Media Access Control device.  
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MAC (Media Access Control)  
Media Access Control (MAC) is the protocol governing access to the network. The  
MAC device is located between receive and transmit paths. Among its functions are  
the controlling of ranging, the assignment of frequencies, and the allocation of time  
slots.  
MCNS  
Multimedia Cable Network System  
Modulation  
A controlled variation of any property of a carrier wave for transferring data.  
Modulator  
Encoding, modulation, frequency conversion, D/A conversion, etc.  
MSO  
Multiple Service Operator  
NAT  
Network Address Translation, technique used to share a single IP address to provide  
internet access to a LAN.  
Network Interface Card  
A Network Interface Card (NIC) is a plug-in circuit board installed in an expansion  
slot of the computer. The NIC (also called an Ethernet card) takes parallel data from  
the computer, converts it to serial data, packets it, and sends it out over a 10BaseT  
cable.  
OS (Operating System)  
The basic software that allows application programs to access a computer’s hardware  
resources.  
Packet loss  
Number of data packets that are lost in transmission.  
Ping  
Program to measure network latency.  
QAM (Quadrature Amplitude Modulation)  
QAM is a method of combining two amplitude-modulated signals into a single channel,  
thereby doubling the effective bandwidth. QAM is used with pulse amplitude  
modulation (PAM) in digital systems, especially in wireless applications.  
In a QAM signal, there are two carriers, each having the same frequency but differing  
in phase by 90 degrees (one quarter of a cycle, from which the term quadrature arises).  
One signal is called the I signal, and the other is called the Q signal. Mathematically,  
one of the signals can be represented by a sin wave, and the other by a cosine wave.  
The two modulated carriers are combined at the source for transmission. At the  
destination, the carriers are separated, the data is extracted from each, and then the data  
is combined into the original modulating information.  
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QoS  
Quality of Service. Often used to indicate a certain service level guaranty.  
QPSK  
Quadrature Phase Shift Keying  
QPSK is a digital frequency modulation technique used for sending data over coaxial  
cable networks. Since it's both easy to implement and fairly resistant to noise, QPSK is  
used primarily for sending data from the cable subscriber upstream to the Internet.  
RF (Radio Frequency)  
A range of the electromagnetic spectrum. Signals in this frequency range can be  
transmitted through the air or through a wire. High-speed cable modems use RF  
technology to send and receive signals over the cable television network.  
RJ45  
The type of connector used with twisted-pair Ethernet wiring.  
SNMP  
Simple Network Management Protocol  
TCP  
Transmission Control Protocol. This standard provides transmission control for  
applications to ensure reliable delivery of data despite changing network conditions,  
such as congestion or failure of a segment of the network. TCP is the transport layer  
portion of TCP/IP, the most commonly used protocol suite for the Internet.  
TCP/IP  
Transmission Control Protocol/Internet Protocol. The most commonly used protocol  
suite for the Internet; refers to two of its most import protocols, TCP and IP.  
TFTP  
Trivial File Transfer Protocol  
ToD  
Time of Date  
Tuner  
Converts TV channels to a fixed lower frequency (6 ~ 40 MHz)  
Two-Way Cable Modem Access  
Cable access that allows data to flow in both the upstream and downstream directions.  
UDP  
Part of the TCP/IP protocol used to exchange data over the internet  
Upstream  
Indicates the direction of the flow of a data stream from the user’s computer to the  
network headend.  
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USB (Universal Serial Bus)  
The Universal Serial Bus (USB) replaces many different types of serial and parallel  
port connectors with one standard plug and port combination.  
10BaseT  
An unshielded, twisted pair cable with RJ-45 connectors used with an Ethernet LAN.  
"10" indicates the speed (10 Mbps), "Base" refers to baseband technology, and "T"  
means twisted pair cable.  
64QAM  
64-State Quadrature Amplitude Modulation  
This digital frequency modulation technique is primarily used for sending data  
downstream over a coaxial cable network. 64QAM is very efficient, supporting up to  
28-mbps peak transfer rates over a single 6-MHz channel. But 64QAM's susceptibility  
to interfering signals makes it ill suited to noisy upstream transmissions (from the  
cable subscriber to the Internet).  
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