FAX-575
®
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Brother numbers
IMPORTANT
For technical help, you must call the country where you bought
the fax machine. Calls must be made from within that country.
Register your product (USA only)
By registering your product with Brother International Corporation,
you will be recorded as the original owner of the product.
Your registration with Brother:
■ may serve as confirmation of the purchase date of your product
should you lose your receipt;
■ may support an insurance claim by you in the event of product
loss covered by insurance; and,
■ will help us notify you of enhancements to your product and
special offers.
Please complete and fax the Brother Warranty Registration and
Test Sheet, or for your convenience and most efficient way to
register your new product, register on-line at
Frequently Asked Questions (FAQs)
You can find more information about Brother products on the World
Wide Web. From product specification sheets to Frequently Asked
Questions (FAQs), it is all there. Visit us at:
For Customer Service
In USA:
1-800-284-4329 (voice)
1-901-379-1215 (fax)
1-800-284-3238
(TTY service for the hearing-impaired)
In Canada: 1-877-BROTHER (voice)
(514) 685-4898 (fax)
Service Center Locator (USA only)
For the location of a Brother authorized service center, call
1-800-284-4357.
Service Center Locations (Canada only)
For the location of a Brother authorized service center, call
1-877-BROTHER.
i
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Brother fax back system (USA only)
Brother has installed an easy-to-use fax back system, so you can
get instant answers to common technical questions and product
information for all Brother products. This system is available 24
hours a day, 7 days a week. You can use the system to receive
faxed instructions and an Index of fax back subjects.
In USA only: 1-800-521-2846
Ordering accessories and supplies
For best quality results use only genuine Brother accessories,
which are available at most Brother retailers. If you cannot find the
accessory you need and you have a Visa, MasterCard, Discover,
or American Express credit card, you can order accessories
directly from Brother. (In the USA, you can visit us online for a
complete selection of the Brother accessories and supplies that
are available for purchase.)
In USA:
1-888-879-3232 (voice)
1-800-947-1445 (fax)
In Canada: 1-877-BROTHER (voice)
DESCRIPTION
ITEM
Print Cartridge and a Refill (1 set per box) PC-501
2 Refills for use in PC-501 Print Cartridge PC-402RF
Telephone Line Cord
Telephone Handset
Handset Curled Cord
Paper Wire Extension
Document Support
Paper Tray
LG3077001
LF3800002
LG3768004
LF3814001
LF8268001
LF3926001
LF3929001
QPD 120
User’s Guide
Surge Protection Device with Telephone
Line Protection (2 outlets)
Surge Protection Device with Telephone
Line Protection (8 outlets)
FX 120
ii
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Notice - Disclaimer of Warranties
(USA and Canada)
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS,
OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY
BROTHER’S LICENSOR) MAKE NO WARRANTIES,
EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE
SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT
WARRANT, GUARANTEE OR MAKE ANY
REPRESENTATIONS REGARDING THE USE OR THE
RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF
ITS CORRECTNESS, ACCURACY, RELIABILITY,
CURRENTNESS OR OTHERWISE. THE ENTIRE RISK AS TO
THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS
ASSUMED BY YOU. THE EXCLUSION OF IMPLIED
WARRANTIES IS NOT PERMITTED BY SOME STATES IN
THE USA AND SOME PROVINCES IN CANADA. THE ABOVE
EXCLUSION MAY NOT APPLY TO YOU.
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE
TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR
INDIRECT DAMAGES (INCLUDING DAMAGES FOR LOSS OF
BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF
BUSINESS INFORMATION, AND THE LIKE) ARISING OUT
OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN
IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME
STATES IN THE USA AND SOME PROVINCES IN CANADA
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO
YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY
TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE
WHATSOEVER, AND REGARDLESS OF THE FORM OF THE
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING
NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE),
WILL BE LIMITED TO $50.
Compilation and Publication Notice
Under the supervision of Brother Industries Ltd., this User’s
Guide has been compiled and published, covering the latest
product descriptions and specifications.
The contents of this User’s Guide and the specifications of this
product are subject to change without notice.
Brother reserves the right to make changes without notice in the
specifications and materials contained herein and shall not be
responsible for any damages (including consequential) caused
by reliance on the materials presented, including but not limited
to typographical and other errors relating to the publication.
iii
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Brother® One Year Limited Warranty and
Replacement Service (USA only)
Who is covered:
• This limited warranty ("warranty") is given only to the original end-use/retail
purchaser (referred to in this warranty as "Original Purchaser") of the
accompanying product, consumables and accessories (collectively
referred to in this warranty as "this Product").
• If you purchased a product from someone other than an authorized Brother
reseller in the United States or if the product was used (including but not
limited to floor models or refurbished product), prior to your purchase you
are not the Original Purchaser and the product that you purchased is not
covered by this warranty.
What is covered:
• This Product includes a Machine and Consumable and Accessory Items.
Consumable and Accessory Items include but are not limited to print
heads, toner, drums, ink cartridges, print cartridges, refill ribbons, therma
PLUS paper and thermal paper.
• Except as otherwise provided herein, Brother warrants that the Machine
and the accompanying Consumable and Accessory Items will be free from
defects in materials and workmanship, when used under normal
conditions.
• This warranty applies only to products purchased and used in the United
States. For products purchased in, but used outside, the United States,
this warranty covers only warranty service within the United States (and
does not include shipping outside the United States).
What is the length of the Warranty Periods:
• Machines: one year from the original purchase date.
• Accompanying Consumable and Accessory Items: 90 days from the
original purchase date or the rated life of consumable, whichever comes
first.
What is NOT covered:
This warranty does not cover:
(1) Physical damage to this Product;
(2) Damage caused by improper installation, improper or abnormal use,
misuse, neglect or accident (including but not limited to transporting this
Product without the proper preparation and/or packaging);
(3) Damage caused by another device or software used with this Product
(including but not limited to damage resulting from use of non
Brother®-brand parts and Consumable and Accessory Items);
(4) Consumable and Accessory Items that expired in accordance with a
rated life; and,
(5) Problems arising from other than defects in materials or workmanship.
(6) Normal Periodic Maintenance Items, such as Paper Feeding Kit, Fuser
and Laser Units.
This limited warranty is VOID if this Product has been altered or modified in
any way (including but not limited to attempted warranty repair without
authorization from Brother and/or alteration/removal of the serial number).
What to do if you think your Product is eligible for warranty service:
Report your issue to either our Customer Service Hotline at 1-800-284-4329
for Fax, MFC and DCP and 1-800-276-7746 for Printers, or to a Brother
Authorized Service Center within the applicable warranty period. Supply
Brother or the Brother Authorized Service Center with a copy of your dated
bill of sale showing that this Product was purchased within the U.S. For the
name of local Brother Authorized Service Center(s), call 1-800-521-2846.
What Brother will ask you to do:
After contacting Brother or a Brother Authorized Service Center, you may be
required to deliver (by hand if you prefer) or send the Product properly
packaged, freight prepaid, to the Authorized Service Center together with a
photocopy of your bill of sale. You are responsible for the cost of
shipping, packing product, and insurance (if you desire). You are also
responsible for loss or damage to this Product in shipping.
What Brother will do:
If the problem reported concerning your Machine and/or accompanying
Consumable and Accessory Items is covered by this warranty and if you first
reported the problem to Brother or an Authorized Service Center within the
applicable warranty period, Brother or its Authorized Service Center will
repair or replace the Machine and/or accompanying Consumable and
Accessory Items at no charge to you for parts or labor. The decision as to
whether to repair or replace the Machine and/or accompanying Consumable
and Accessory Items is made
iv
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Brother® One Year Limited Warranty and
Replacement Service (USA only)
by Brother in its sole discretion. Brother reserves the right to supply a
refurbished or remanufactured replacement Machine and/or accompanying
Consumable and Accessory Items and use refurbished parts provided such
replacement products conform to the manufacturer's specifications for new
product/parts. The repaired or replacement Machine and/or accompanying
Consumable and Accessory Items will be returned to you freight prepaid or
made available for you to pick up at a conveniently located Authorized
Service Center.
If the Machine and/or accompanying Consumable and Accessory Items are
not covered by this warranty (either stage), you will be charged for shipping
the Machine and/or accompanying Consumable and Accessory Items back
to you and charged for any service and/or replacement parts/products at
Brother's then current published rates.
The foregoing are your sole (i.e., only) and exclusive remedies under
this warranty.
What happens when Brother elects to replace your Machine:
When a replacement Machine is authorized by Brother, and you have
delivered the Machine to an Authorized Service Center, the Authorized
Service Center will provide you with a replacement Machine after receiving
one from Brother. If you are dealing directly with Brother, Brother will send
to you a replacement Machine with the understanding that you will, after
receipt of the replacement Machine, supply the required proof of purchase
information, together with the Machine that Brother agreed to replace. You
are then expected to pack the Machine that Brother agreed to replace in the
package from the replacement Machine and return it to Brother using the
pre-paid freight bill supplied by Brother in accordance with the instructions
provided by Brother. Since you will be in possession of two machines,
Brother will require that you provide a valid major credit card number.
Brother will issue a hold against the credit card account number that you
provide until Brother receives your original Product and determines that your
original Product is entitled to warranty coverage. Your credit card will be
charged up to the cost of a new Product only if: (i) you do not return your
original Product to Brother within five (5) business days; (ii) the problems
with your original Product are not covered by the limited warranty; (iii) the
proper packaging instructions are not followed and has caused damage to
the product; or (iv) the warranty period on your original Product has expired
or has not been sufficiently validated with a copy of the proof of purchase (bill
of sale). The replacement Machine you receive (even if refurbished or
remanufactured) will be covered by the balance of the limited warranty
period remaining on the original Product, plus an additional thirty (30) days.
You will keep the replacement Machine that is sent to you and your original
Machine shall become the property of Brother. Retain your original
Accessory Items and a copy of the return freight bill, signed by the
courier.
Limitations:
Brother is not responsible for damage to or loss of any equipment, media,
programs or data related to the use of this Product. Except for that repair or
replacement as described above, Brother shall not be liable for any direct,
indirect, incidental or consequential damages or specific relief. Because
some states do not allow the exclusion or limitation of consequential or
incidental damages, the above limitation may not apply to you.
THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES,
WRITTEN OR ORAL, WHETHER EXPRESSED BY AFFIRMATION,
PROMISE, DESCRIPTION, DRAWING, MODEL OR SAMPLE. ANY AND
ALL WARRANTIES OTHER THAN THIS ONE, WHETHER EXPRESS OR
IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR
DISCLAIMED.
A
PARTICULAR PURPOSE, ARE HEREBY
• This Limited Warranty is the only warranty that Brother is giving for this
Product. It is the final expression and the exclusive and only statement of
Brother's obligations to you. It replaces all other agreements and
understandings that you may have with Brother or its representatives.
• This warranty gives you certain rights and you may also have other rights
that may vary from state to state.
• This Limited Warranty (and Brother's obligation to you) may not be
changed in any way unless you and Brother sign the same piece of paper
in which we (1) refer to this Product and your bill of sale date, (2) describe
the change to this warranty and (3) agree to make that change.
Important: We recommend that you keep all original packing materials, in
the event that you ship this Product.
© 2003 Brother International Corporation
v
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BROTHER MULTIFUNCTION CENTER/FACSIMILE
MACHINE LIMITED WARRANTY
(Canada only)
Pursuant to this limited warranty of 1 year from the date of purchase for
labour and parts, Brother International Corporation (Canada) Ltd.
(“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile
machine free of charge if defective in material or workmanship. This Limited
Warranty does not include cleaning, consumables (including, without
limitation, print cartridges, print head, toner and drum) or damage caused by
accident, neglect, misuse or improper installation or operation, any damage
caused from service, maintenance, modifications, or tampering by anyone
other than a Brother Authorized Service Representative, or from the use of
supplies or consumable items that are non-Brother products. Operation of
the MFC/Facsimile machine in excess of the specifications or with the Serial
Number or Rating Label removed shall be deemed abuse and all repairs
thereafter shall be the sole liability of the end-user/purchaser. In order to
obtain warranty service, the MFC/Facsimile machine must be delivered or
shipped freight prepaid by the end user/purchaser to a “Brother” Authorized
Service Center, together with your Proof of Purchase in the form of a Sales
Receipt.
For laser products: Failure to remove the Toner Cartridge (and Toner Drum
Unit on applicable models) during shipping will cause severe damage to the
MFC/Facsimile and will VOID the Warranty. (Refer to your User’s Guide for
proper packaging.)
For ink-jet products: Do not remove the ink cartridges during shipping.
Damage to your print head resulting from packing without the ink cartridges
will VOID your warranty. (Refer to your User’s Guide for proper packaging.)
BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR
IMPLIED INCLUDING, WITHOUT LIMITATION, ANY IMPLIED
WARRANTIES OF MERCHANTABILITY OR FITNESS FOR
A
PARTICULAR PURPOSE, EXCEPT TO THE EXTENT THAT ANY
WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.
No oral or written information, advice or representation provided by Brother,
its Authorized Service Centers, Distributors, Dealers, Agents or employees,
shall create another warranty or modify this warranty. This warranty states
Brother’s entire liability and your exclusive remedy against Brother for any
failure of the MFC/Facsimile machine to operate properly.
Neither Brother nor anyone else involved in the development, production, or
delivery of this MFC/Facsimile machine shall be liable for any indirect,
incidental, special, consequential, exemplary, or punitive damages,
including lost profits, arising from the use of or inability to use the product,
even if advised by the end user/purchaser of the possibility of such
damages. Since some Provinces do not allow the above limitation of liability,
such limitation may not apply to you.
This Limited Warranty gives you specific legal rights and you may also have
other rights which vary from Providence to Providence.
Warranty Service is available at Brother Authorized Service Centers
throughout Canada. For Technical Support or for the name and
location of your nearest Authorized Service Center call
1-877-BROTHER.
Internet support: [email protected] or browse
Brother’s Web Site: www.brother.com
Brother International Corporation (Canada) Ltd.
1 Rue Hôtel de Ville
Dollard-Des-Ormeaux, QC H9B 3H6
vi
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Safety precautions
To use the fax machine safely
Please refer to these instructions for later reference and before
attempting any maintenance.
WARNING
There are high voltage
electrodes inside the fax
machine. Before you clean the
fax machine, make sure you
have unplugged the telephone
line cord first and then the power cord from the AC power
outlet.
Do not handle the plug with wet
hands. Doing this might cause
an electrical shock.
After you have just used the fax
machine, some internal parts are
extremely HOT! Please be
careful.
WARNING
■ Use caution when installing or modifying telephone lines. Never
touch telephone wires or terminals that are not insulated unless
the telephone line has been disconnected at the wall jack.
Never install telephone wiring during a lightning storm. Never
install a telephone jack in a wet location.
■ This product must be installed near an AC power outlet that is
easily accessible. In case of emergencies, you must disconnect
the power cord from the AC power outlet to shut off power
completely.
■ To reduce the risk of shock or fire, use only a No.26 AWG or
larger telecommunication line cord.
vii
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WARNING
IMPORTANT SAFETY INSTRUCTION
When using your telephone equipment, basic safety
precautions should always be followed to reduce the risk of
fire, electric shock and injury to persons, including the
following:
1. Do not use this product near water, for example, near a
bath tub, wash bowl, kitchen sink or washing machine, in a
wet basement or near a swimming pool.
2. Avoid using this product (other than a cordless type)
during an electrical storm. There may be a remote risk of
electric shock from lightning.
3. Do not use this product to report a gas leak in the vicinity
of the leak.
SAVE THESE INSTRUCTIONS
Choosing a location
Place the fax machine on a flat, stable surface that is free of
vibration and shocks, such as a desk. Put the fax machine near a
telephone wall jack and a standard, grounded AC power outlet.
Choose a location where the temperature remains between 50°F
and 95°F (10°-35°C).
Caution
■ Avoid placing the fax machine in a high-traffic area.
■ Do not place near heaters, air conditioners, water, chemicals,
or refrigerators.
■ Do not expose the fax machine to direct sunlight, excessive
heat, moisture, or dust.
■ Do not connect the fax machine to electrical outlets controlled
by wall switches or automatic timers.
■ Disruption of power can wipe out information in the fax
machine’s memory.
■ Do not connect the fax machine to electrical outlets on the same
circuit as large appliances or other equipment that might disrupt
the power supply.
■ Avoid interference sources, such as speakers or the base units
of cordless phones.
viii
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Quick Reference Guide
Storing Speed-Dial numbers
Sending faxes
Automatic transmission
1
2
Press Menu/Set, 6, 2.
Using the dial pad, enter a
two-digit Speed-Dial
location number (00-99),
and then press Menu/Set.
1
Insert the document face
down in the ADF (up to 10
pages).
2
3
Enter the fax number you
want to call.
3
4
Enter a number (up to 20
digits), and then press
Menu/Set.
Press Fax Start.
Enter a name (up to 15
characters) or leave it
blank, and then press
Menu/Set.
Receiving faxes
Select Receive Mode
1
Press Receive Mode to
select FAX ONLY,
5
6
Press ▲ or ▼ to select the
type of number and press
Menu/Set.
FAX/TEL,
TAD:ANSWER MACH.or
MANUAL. If you select
FAX/TEL, make sure you
set Ring Delay and F/T
Press Stop/Exit.
Dialing operations
One-Touch Dialing
1
2
Insert the document face
down in the ADF.
Press the One-Touch key
of the number you want to
call.
Storing numbers
3
Press Fax Start.
Storing One-Touch Dial
numbers
Speed-Dialing
1
2
Press Menu/Set, 6, 1.
Press a One-Touch key
where you want to store a
number.
1
2
Insert the document face
down in the ADF.
Press
3
4
Enter a number (up to 20
digits), and then press
Menu/Set.
Search/Speed-Dial, then
press
#
and the two-digit
Speed-Dial number
.
Enter a name (up to 15
characters) or leave it
blank, and then press
Menu/Set.
3
Press Fax Start.
5
6
Press ▲ or ▼ to select the
type of number and press
Menu/Set.
Press Stop/Exit.
ix
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Using Search
1
2
Insert the document face
down in the ADF.
Press Search/Speed Dial
and use the dial pad to
enter the first letter of the
name you are looking for.
3
4
Press
the memory.
or
to search
Press Fax Start, when the
LCD shows the name you
want to call.
Making copies
Making a single copy
1
2
Insert the document face
down in the ADF.
Press Copy/Reports
twice.
Sorting multiple copies
1
Insert the document face
down in the ADF.
2
3
Press Copy/Reports.
Enter the number of
copies you want (up to
99).
4
5
Press Menu/Set.
Press ▲ or ▼ to select
SORT, and then press
Copy/Reports.
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Table of Contents
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Speed-Dialing ............................................................ 6-1
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xiii
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Trademarks................................................................... 11-5
xiv
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Introduction
1
Using this Guide
Throughout this Guide you’ll see special symbols alerting you to
important warnings, notes and actions. Special fonts identify keys
you should press, messages that appear on the LCD, and
important points or related topics.
Bold
Bold typeface identifies specific keys on the fax
machine control panel.
Italics
Italicized typeface emphasizes an important
point or refers you to a related topic.
Courier
Courier typeface identifies the messages on the
LCD of the fax machine.
Warnings inform you what to do to avoid possible personal
injury.
Electrical Hazards alert you to a possible electrical shock.
Cautions specify procedures you must follow or avoid to
prevent possible damage to the fax machine.
Notes tell you how you should respond to a situation that may
arise or give tips about how the current operation works with
other features.
Improper Setup alerts you to devices and operations that are
not compatible with the fax machine.
Finding information
All the chapter headings and subheadings are listed in the Table of
Contents. You will be able to find information about a specific
feature or operation by checking the Index at the back of this
Guide.
Introduction 1 - 1
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Fax Test Sheet and Product Registration (USA only)
After setting your Station ID, please fill in the Test Sheet included
with the fax machine and fax it to Brother’s Automated Fax
Response System as your first transmission. This will check that
your fax machine is working properly.
To get a response, you must have set up your Station ID.
In USA only: 1-877-268-9575 (fax)
When your Test Sheet is received, a Confirmation Sheet and
Product Registration form will be sent back to your fax machine.
Please fill in the form and return it to complete your registration.
1 - 2 Introduction
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Part names
■ Front view
4 Document
Support
5 Paper Wire
Extension
1 Telephone
Line Cord
6 Paper Tray
2 Telephone Handset
7 Paper Guides
8 Control Panel
3 Handset Curled
Cord
9 Cover Open
Lever
No. Name
Description
1
2
3
Telephone Line Cord
Telephone Handset
Handset Curled Cord
Connect the fax machine to a telephone
wall jack.
Use when receiving or making voice
calls.
Use to connect the handset to the fax
machine.
4
5
6
7
8
Document Support
Paper Wire Extension
Paper Tray
Supports the document in the ADF.
Supports the paper in the paper tray.
Load paper here.
Paper Guides
Press and slide to fit the document width.
Control Panel
Use the keys and display to control the
fax machine.
9
Cover Open Lever
To open the top cover, lift this lever.
■ Back view
10 External
Telephone Line
Jack
11 Telephone
Line Jack
No. Name
Description
10 External Telephone Line Plug in the telephone line of an external
Jack (EXT.)
telephone or TAD here.
11 Telephone Line Jack
Plug in the telephone line here.
(LINE)
Introduction 1 - 3
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Control panel overview
1
2
13
12
11
3
4
5
6
7
8
9
10
1 LCD (Liquid Crystal Display)
Displays messages on the screen to help you set up and use
your fax machine.
2 Dial Pad
Use these keys to dial telephone and fax numbers and as a
keyboard for entering information into the fax machine.
The # key lets you temporarily switch the dialing type during a
telephone call from "PULSE" to "TONE". (Canada Only)
3 Hook
Lets you dial telephone and fax numbers without lifting the
handset.
4 Hold/Caller ID
Lets you place calls on hold. Also, lets you view or print the
Caller ID list.
5 Redial/Pause
Redials the last number you called. It also inserts a pause in
Quick-Dial numbers.
6 Search/Speed Dial
Lets you look up numbers stored in the dialing memory and lets
you dial stored numbers by pressing # and a two-digit number.
7 Receive Mode
Use to select how your fax machine will handle incoming calls.
8 Resolution
Adjusts the resolution when you send a fax or make a copy.
9 Stop/Exit
Stops a fax, cancels an operation or exits from the menu.
: Fax Start
Starts an operation, such as sending a fax.
A Copy/Reports
With document in the ADF: Makes a copy. Without document in
the ADF: Lets you access the Reports menu.
1 - 4 Introduction
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B One-Touch Keys
These keys give you instant access to previously stored
Quick-Dial numbers.
C Navigation Keys:
Menu/Set
The same key is used for menu and set operations.
Lets you access the menu to program and store your settings in
the fax machine.
or
Press to scroll forward or backward to see a menu selection.
—OR—
You can press these keys to adjust the beeper, ring or speaker
volume.
or
Press to scroll through the menus and options.
You can also use these keys to do a numerical search for stored
numbers.
Introduction 1 - 5
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About fax machines
Custom features
Do you have Voice Mail on the phone line?
If you have Voice Mail on the phone line where you will install your
new fax machine, there is a strong possibility that Voice Mail and
the fax machine may conflict with each other while receiving
incoming calls.
Why should there be problems?
Since both the fax machine and Voice Mail will pick up the call after
the number of rings you have set, each of them has the ability to
keep the other from receiving calls.
For example, if your Voice Mail is set to answer after two rings and
the fax machine is set to answer after four, your Voice Mail will stop
the fax machine from receiving faxes.
If you set Voice Mail and the fax machine to answer after the same
number of rings, there is no way of knowing which one will answer
first. It is important to remember that neither Voice Mail nor the fax
machine can pass the call back to the other after the call has been
answered.
How can you avoid possible problems?
A very good way to avoid problems like the one mentioned, is to
get a second phone number on your present phone line.
Many people with Voice Mail choose this service, which is called
‘Distinctive Ring’, and they are very satisfied with it.
Another way to avoid possible problems is to replace your Voice
Mail with an answering machine. Your fax machine is designed to
work with an answering machine or TAD (telephone answering
device).
1 - 6 Introduction
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Fax tones and handshake
When someone is sending a fax, the fax machine sends fax calling
tones (CNG tones). These are quiet, intermittent beeps every
4-seconds. You’ll hear them after you dial and press Fax Start and
they will continue for about 60 seconds after dialing. During that
time, the sending machine must begin the “handshake” with the
receiving machine.
Each time you use automatic procedures to send a fax, you are
sending CNG tones over the phone line. You’ll soon learn to listen
for these quiet beeps each time you answer a phone on your fax
line, so you will know if you are receiving a fax message.
The receiving fax responds with fax receiving tones, which are
loud, chirping sounds. A receiving fax chirps for about 40 seconds
over the phone line, and the LCD shows RECEIVE.
If the fax machine is set to the FAX ONLYmode, it will answer every
call automatically with fax receiving tones. If the other person
hangs up, the fax machine will continue to send the “chirps” for
about 40 seconds, and the LCD continues to show RECEIVE. To
cancel the receiving, press Stop/Exit.
The fax ‘handshake’ is the time in which the sending machine’s
CNG tones and the receiving machines “chirps” overlap. This must
be for at least 2 to 4 seconds, so the fax machines can understand
how each is sending and receiving the fax. The handshake cannot
begin until the call is answered, and the CNG tones only last for
about 60 seconds after the number is dialed. So it is important for
the receiving machine to answer the call in as few rings as
possible.
When you have an external Telephone Answering Device
(TAD) on your fax line, your TAD will decide the number of
rings before the call is answered.
Pay special attention to the directions for connecting a TAD in
ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the fax machine to
check a fax transmission while it is in progress. ECM transmissions
are only possible between machines that both have this feature. If
they do, you may send and receive fax messages that are
continuously being checked by the fax machine.
The fax machine must have enough memory for this feature to
work.
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Connections
Connecting an external telephone
You can connect a separate telephone (or telephone answering
device) directly to your fax machine as shown in the diagram
below.
Connect the telephone’s line cord to the jack labeled EXT. in the
side of the fax machine.
.
Extension
Telephone
External
Telephone
Whenever this phone (or TAD) is in use, the LCD shows
EXT. TEL IN USE, and, if the fax handset is lifted, an alarm
sounds.
To disconnect the call on the external phone and switch to the fax,
lift the handset and press Hook.
Connecting an external telephone answering device
(TAD)
Sequence
You may choose to connect an answering device. However, when
you have an external TAD on the same telephone line as the fax
machine, the TAD answers all calls and the fax machine “listens”
for fax calling (CNG) tones. If it hears them, the fax machine takes
over the call and receives the fax. If it doesn’t hear CNG tones, the
fax machine lets the TAD continue playing your outgoing message
so your caller can leave you a voice message.
The TAD must answer within four rings (the recommended setting
is two rings). The fax machine cannot hear CNG tones until the
TAD has answered the call, and with four rings there are only 8 to
10 seconds of CNG tones left for the fax “handshake”. Make sure
you carefully follow the instructions in this manual for recording
your outgoing message. We do not recommend using the toll saver
feature on your external answering machine if it exceeds four rings.
If you do not receive all your faxes, you must reset the setting
on your external TAD to four rings or less.
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If you subscribe to your telephone company’s Distinctive Ring
service:
You may connect an external TAD to a separate wall jack only
if you subscribe to your telephone company’s Distinctive Ring
service, have registered the distinctive ring pattern on the fax
machine, use that number as a fax number and set your fax
machine’s Receive mode to MANUAL. The recommended
setting is four rings on the external TAD when you have the
telephone company’s Distinctive Ring Service.
If you do not subscribe to Distinctive Ring service:
You must plug your TAD into the EXT. jack of the fax machine.
If your TAD is plugged into a wall jack, both your fax machine
and the TAD will try to control the phone line. (See illustration
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Unless you are using Distinctive Ring, do not connect a
TAD elsewhere on the same phone line.
TAD
TAD
Connections
The external TAD must be plugged into the side of the fax machine,
into the jack labeled EXT. The fax machine cannot work properly if
you plug the TAD into a wall jack (unless you are using Distinctive
Ring).
1
2
Plug the telephone line cord from the wall jack into the back
side of the fax machine, in the jack labeled LINE.
Plug the telephone line cord from your external TAD into the
back side of the fax machine, in the jack labeled EXT. (Make
sure this cord is connected to the TAD at the TAD’s telephone
line jack, and not its telephone set jack.)
3
Set your external TAD to four rings or less. (The fax machine’s
Ring Delay setting does not apply.)
4
5
6
Record the outgoing message on your external TAD.
Set the TAD to answer calls.
Set the Receive Mode to TAD:ANSWER MACH..
Recording outgoing message (OGM) on an external
TAD
Timing is important in recording this message. The message sets
up the ways to handle both manual and automatic fax reception.
1
Record 5 seconds of silence at the beginning of your
message. (This allows the fax machine time to listen for the
fax CNG tones of automatic transmissions before they stop.)
2
3
Limit your speaking to 20 seconds.
End your 20-second message by giving your Fax Receive
Code for people sending manual faxes. For example:
“After the beep, leave a message or send a fax by pressing
51 and Start.”
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We recommend beginning your OGM with an initial 5-second
silence because the fax machine cannot hear fax tones over
a resonant or loud voice. You may try omitting this pause, but
if the fax machine has trouble receiving, then you must
re-record the OGM to include it.
Special line considerations
Roll Over phone lines
A roll over phone system is a group of two or more separate
telephone lines that pass incoming calls to each other if they are
busy. The calls are usually passed down or “rolled over” to the next
available phone line in a preset order.
The fax machine can work in a roll over system as long as it is the
last number in the sequence, so the call cannot roll away. Do not
put the fax machine on any of the other numbers; when the other
lines are busy and a second fax call is received, the fax call would
be transferred to a line that does not have a fax machine. The fax
machine will work best on a dedicated line.
Two-Line phone system
A two-line phone system is nothing more than two separate phone
numbers on the same wall outlet. The two phone numbers can be
on separate jacks (RJ11) or combined into one jack (RJ14). Your
fax machine must be plugged into an RJ11 jack. RJ11 and RJ14
jacks may be equal in size and appearance and both may contain
four wires (black, red, green, yellow). To test the type of jack, plug
in a two-line phone and see if it can access both lines. If it can, you
must separate the line for the fax machine.
Converting telephone wall outlets
There are three ways to convert to an RJ11 jack. The first two ways
may require assistance from the telephone company. You can
change the wall outlets from one RJ14 jack to two RJ11 jacks. Or,
you can have an RJ11 wall outlet installed and slave or jump one
of the phone numbers to it.
The third way is the easiest: Buy a triplex adapter. You can plug a
triplex adapter into an RJ14 outlet. It separates the wires into two
separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines
1 and 2). If the fax machine is on Line 1, plug the fax machine into
L1 of the triplex adapter. If the fax machine is on Line 2, plug it into
L2 of the triple adapter.
Triplex Adapter
RJ14
RJ11
RJ14
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Installing fax machine, external two-line TAD and
two-line telephone
When you are installing an external two-line telephone answering
device (TAD) and a two-line telephone, the fax machine must be
isolated on one line at both the wall jack and at the TAD. The most
common connection is to put the fax machine on Line 2, which is
explained in the following steps. The back of the two-line TAD must
have two telephone jacks: one labeled L1 or L1/L2, and the other
labeled L2. You will need at least three telephone line cords, the
one that came with the fax machine and two for your external
two-line TAD. You will need a fourth line cord if you add a two-line
telephone.
1
2
Place the two-line TAD and the two-line telephone next to the
fax machine.
Plug one end of the telephone line cord for the fax machine
into the L2 jack of the triplex adapter. Plug the other end into
the LINE jack on the back side of the fax machine.
3
4
Plug one end of the first telephone line cord for your TAD into
the L1 jack of the triplex adapter. Plug the other end into the
L1 or L1/L2 jack of the two-line TAD.
Plug one end of the second telephone line cord for your TAD
into the L2 jack of the two-line TAD. Plug the other end into
the EXT. jack on the left side of the fax machine.
Triplex Adapter
Two Line Phone
External Two Line TAD
Fax Machine
You can keep two-line telephones on other wall outlets as always.
There are two ways to add a two-line telephone to the fax
machine’s wall outlet. You can plug the telephone line cord from
the two-line telephone into the L1+L2 jack of the triplex adapter. Or,
you can plug the two-line telephone into the TEL jack of the
two-line TAD.
1 - 12 Introduction
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Multi-Line connections (PBX)
Most offices use a central telephone system. While it is often
relatively simple to connect the fax machine to a key system or a
PBX (Private Branch Exchange), we suggest that you contact the
company that installed your telephone system and ask them to
connect the fax machine for you. It is advisable to have a separate
line for the fax machine.
If the fax machine is to be connected to a multi-line system, ask
your installer to connect the unit to the last line on the system. This
prevents the unit from being activated each time a telephone call is
received.
If you are installing the fax machine to work with a PBX
1
It is not guaranteed that the unit will operate correctly under all
circumstances with a PBX. Any cases of difficulty should be
reported first to the company that handles your PBX.
2
If all incoming calls will be answered by a switchboard
operator, it is recommended that the Receive Mode be set to
MANUAL. All incoming calls should initially be regarded as
telephone calls.
Custom features on your phone line
If you have Voice Mail, Call Waiting, RingMaster, an answering
service, an alarm system or other custom feature on one phone
line it may create a problem with the operation of your fax machine.
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Paper
2
About paper
Handling and using plain paper
Store paper in its original packaging, and keep it sealed. Keep the
paper flat and away from moisture, direct sunlight and heat.
Paper specifications for the paper tray
Size:
letter, legal
Weight:
Thickness:
Capacity:
17 to 24 lb (64 to 90 g/m2)
0.003 to 0.0047 in. (0.08 to 0.12 mm)
up to 50 sheets (under the following conditions:
temperature 23°C, humidity 50%)
The fax machine can only scan an image 8.2 in. (208 mm)
wide, regardless of how wide the paper is.
Do not use cardboard, newspaper or fabric.
Do not use paper:
■ that is extremely shiny or highly textured
■ that was previously printed by a printer
■ that cannot be arranged uniformly when stacked
■ that is made with a short grain
■ that is curled, wrinkled, folded, ripped, stapled, paper-
clipped, pasted, or taped
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How to load paper
To load paper
Before you add paper, remove all of the paper from the paper tray.
1
Fan the stack of paper well to avoid paper jams and
mis-feeds.
Tap the stack of paper so the edges are even.
2
Gently insert the paper.
The side to be printed on must be face down.
Paper
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On-Screen Programming
3
User-friendly programming
The fax machine is designed to be easy to use with LCD on-screen
programming using the navigation keys. User-friendly
programming helps you take full advantage of all the menu
selections the fax machine has to offer.
Since your programming is done on the LCD, we have created
step-by-step on-screen instructions to help you program the fax
machine. All you need to do is follow the instructions as they guide
you through the menu selections and programming options.
Menu table
You can probably program the fax machine without the User’s
Guide if you use the Menu table that begins on page 3-3. These
pages will help you understand the menu selections and options
that are found in the fax machine programs.
You can program the fax machine by pressing Menu/Set,
followed by the menu numbers.
For example to set RESOLUTIONto FINE:
Press Menu/Set, 3, 4 and ▲ or ▼ to select FINE.
Press Menu/Set.
Memory Storage
If there is a power failure, you will not lose your menu settings
because they are stored permanently. Temporary settings (such
as Contrast, Overseas Mode, and so on) will be lost. You may also
have to reset the date and time.
3 - 1 On-Screen Programming
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Navigation keys
Access the menu
Go to the next menu level
Accept an option
Scroll through the current
menu level
Go back to the previous menu
level
Go forward to the next menu
level
Exit the menu
You can access the menu mode by pressing Menu/Set.
When you enter the menu, the LCD
scrolls.
SELECT
↑
↓ & SET
Press 1 for Initial Setup
—OR—
1.INITIAL SETUP
2.SETUP RECEIVE
3.SETUP SEND
Press 2 for Setup Receive menu
—OR—
Press 3 for Setup Send menu
—OR—
Press 4 for Cancel Job menu
—OR—
4.CANCEL JOB
Press 5 for Interrupt menu
—OR—
5.INTERRUPT
Press 6 for Set Quick-Dial menu
—OR—
6.SET QUICK-DIAL
7.SETUP REPORTS
8.REMOTE FAX OPT
0.MISCELLANEOUS
Press 7 for Setup Reports menu
—OR—
Press 8 for Remote Fax Opt menu
—OR—
Press 0 for Miscellaneous menu
You can scroll more quickly through each menu level by pressing
the arrow key (▲ or ▼) for the direction you want. Select an option
by pressing Menu/Set when that option appears on the LCD.
Then the LCD shows the next menu level.
Press ▲ or ▼ to scroll to your next menu selection.
Press Menu/Set. When you finish setting an option, the LCD
shows ACCEPTED.
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Press the Menu numbers.
(ex. Press 1, 1 for Date/Time)
—OR—
to
exit
to select
to select
Options
to accept
Main
Menu
Menu
Selections
Descriptions
Page
1.DATE/TIME
—
—
the LCD and in the
headings of faxes you
send.
2.STATION
ID
Program your name and
fax number to appear on
each page you fax.
3.BEEPER
OFF
LOW
HIGH
the beeps that sound
when you press a key, an
error occurs or a
document is sent or
received.
4.VOLUME
AMPLIFY
ON
(PERMANENT/ you can set the volume to
TEMPORARY)
OFF
the VOL AMPLIFY:ON
setting on a permanent or
temporary basis.
5.AUTO
ON
Changes for Daylight
Saving Time
DAYLIGHT OFF
automatically.
6.TONE/PULSE TONE
(For Canada
Only)
PULSE
7.LOCAL
LANGUAGE FRENCH
(For Canada
ENGLISH
Allows you to change the
LCD Language to
French.
See
French
manual.
Only)
1.RING
DELAY
04
03
02
01
00
before your fax machine
answers in FAX/TEL or
FAX ONLY mode.
2.F/T RING 70
Sets pseudo/double-ring
time in FAX/TEL Mode.
TIME
40
30
20
3.EASY
RECEIVE
ON
SEMI
OFF
Receive fax messages
without pressing the
Fax Start key.
The factory setting (option) is shown in bold.
3 - 3 On-Screen Programming
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Press the Menu numbers.
(ex. Press 1, 1 for Date/Time)
—OR—
to
exit
to select
to select
to accept
Main
Menu
Menu
Selections
Options
Descriptions
Page
4.REMOTE
CODE
ON
(
OFF
You can answer all calls
at an extension or
external phone and use
codes to turn the fax
machine on or off. You
can personalize these
codes.
51, #51)
5.AUTO
ON
faxes.
REDUCTION OFF
6.PAPER
LETTER
LEGAL
A4
Selects size of paper for
fax receiving
7.POLLING
RX
—
to poll another fax
machine.
1.COVERPG
SETUP
NEXT FAX ONLY Automatically sends a
ON
OFF
programmable cover
page or prints a sample
PRINT SAMPLE coverpage.
2.COVERPAGE
—
Program a customized
message for fax cover
page.
MSG
3.CONTRAST AUTO
LIGHT
DARK
Change the lightness or
darkness of the faxes you
send.
4.RESOLUTION STANDARD
FINE
Allows you to change
resolutions page by
page.
S.FINE
PHOTO
5.OVERSEAS ON
sending faxes overseas,
set this to on.
MODE
OFF
6.CALL
RESERVE
ON
OFF
speak or print a sample
PRINT SAMPLE call back message.
The factory setting (option) is shown in bold.
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Press the Menu numbers.
(ex. Press 1, 1 for Date/Time)
—OR—
to
exit
to select
to select
Options
to accept
Main
Menu
Menu
Selections
Descriptions
Page
7.DELAYED
FAX
—
hour format that the
delayed faxes will be
sent.
8.POLLED TX ON
OFF
with a document to be
retrieved by another fax
machine.
9.MEMORY TX NEXT FAX ONLY You can send faxes from
ON
OFF
memory.
—
—
Cancel a delayed fax or
polling job.
—
—
Send a fax now, even if
you have your fax
machine set to send a fax
later, or if you have it set
for Polling.
1.ONE-TOUCH
—
—
Stores One-Touch Dial
numbers, so you can dial
by pressing one key.
DIAL
2.SPEED-DIAL
Stores Speed-Dial
numbers, so you can dial
by pressing only a few
keys.
3.SETUP
GROUPS
—
for Broadcasting.
1.TRANSMISSION ON
Initial setup for
OFF
TransmissionVerification
Report and Fax Journal
period.
2.JOURNAL
EVERY 30 FAXES
EVERY 6 HOURS
EVERY 12 HOURS
EVERY 24 HOURS
EVERY 2 DAYS
EVERY 7 DAYS
OFF
PERIOD
The factory setting (option) is shown in bold.
3 - 5 On-Screen Programming
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Press the Menu numbers.
(ex. Press 1, 1 for Date/Time)
—OR—
to
exit
to select
to select
Options
to accept
Main
Menu
Menu
Selections
Descriptions
Page
1.FWD/PAGE/ OFF
Sets the fax machine to
FAX FORWARD forward fax messages, to
PAGING call your pager, or to
STORE
FAX STORAGE store incoming faxes in
the memory so you can
retrieve them while you
are away from your fax
machine.
2.REMOTE
ACCESS
---
You must set your own
code for Remote
Retrieval.
3.PRINT FAX
—
Print incoming faxes
stored in the memory.
1.COMPATIBILITY NORMAL
BASIC
If interference on your
phone line interrupts your
faxes, try the ‘BASIC’
setting.
2.DISTINCTIVE ON
Distinctive Ring service
to registerthe ring pattern
with the fax machine.
OFF
SET
3.CALL
ON
Lets you use the
WAITING ID OFF
telephone company’s
Call Waiting/ Caller ID
subscriber service.
4.CALLER ID
(US only)
—
Uses the telephone
company’s Distinctive
Ring subscriber service
to display the caller’s
name or number on the
fax machine as it rings.
The factory setting (option) is shown in bold.
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Initial Setup
4
Getting started
Setting the Date and Time
When the fax machine is not in use, it will display the date and time.
If you set up the Station ID the date and time displayed by your fax
machine will be printed on every fax you send. If there is a power
failure, you may have to reset the date and time.
1
2
Press Menu/Set, 1, 1.
1.DATE/TIME
Enter the last two digits of the
year.
Press Menu/Set.
3
4
5
6
Enter two digits for the month.
Press Menu/Set.
(For example, enter 09 for September, or 10 for October.)
Enter two digits for the day.
Press Menu/Set.
(For example, enter 06.)
Enter the time in 24-Hour format.
Press Menu/Set.
(For example, enter 15:25 for 3:25 P.M.)
Press Stop/Exit.
The LCD now shows the date and time whenever the fax
machine is in Standby mode.
Turning on Automatic Daylight Savings Time
You can set the fax machine to change automatically for Daylight
Savings Time. It will reset itself forward one hour in the Spring and
backward one hour in the Fall. Make sure you have set the correct
day and time in the DATE/TIMEsetting. The default setting is OFF.
1
2
Press Menu/Set, 1, 5.
5.AUTO DAYLIGHT
Press ▲ or ▼ to select ON(or
OFF).
Press Menu/Set.
Press Stop/Exit.
3
4 - 1 Initial Setup
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Setting the Station ID
You should store your name or company name and fax number so
they print on all fax pages that you send. The telephone number
will appear only on cover pages and call back messages.
1
2
Press Menu/Set, 1, 2.
2.STATION ID
Enter your fax number (up to
20 digits).
Press Menu/Set.
You must enter a fax number to continue (up to 20 digits).
If you do not enter a fax number, you cannot enter any more
information.
You can not enter a hyphen.
Enter your telephone number (up to 20 digits).
Press Menu/Set.
3
4
Use the dial pad to enter your name (up to 20 characters).
Press Menu/Set.
(See Entering text below.)
5
Press Stop/Exit.
The LCD will show the date and time.
If the Station ID has already been programed, the Station ID
will ask you to press 1 to make a change or 2 to exit without
changing the setting.
Entering text
When you are setting certain menu selections, such as the Station
ID, you may need to type text into the fax machine. Most number
keys have three or four letters printed on them. The keys for 0, #
and
do not have printed letters because they are used for
special characters.
By pressing the appropriate dial pad key repeatedly, you can
access the character you want.
Press
Key
one
time
two
times
three
times
four
times
five
times
2
3
4
5
6
7
8
9
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
A
D
G
J
L
M
P
T
O
R
V
Y
M
7
T
9
W
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Inserting spaces
To enter a space in the fax number, press
numbers. To enter a space in the name, press
characters.
once between
twice between
Making corrections
If you entered a letter incorrectly and want to change it, press
to
move the cursor under the incorrect character. Then press
Stop/Exit. All the letters above and to the right of the cursor will be
deleted. Re-enter the correct characters. You can also back up and
type over incorrect letters.
Repeating letters
If you need to enter a character that is on the same key as the
previous character, press
you press the key again.
to move the cursor to the right before
Special characters and symbols
Press , # or 0, and then press
or
to move the cursor under
the special character or symbol you want. Then press Menu/Set to
select it.
Press
for
for
for
(space) ! " # $ % & ’ ( )
: ; < = > ? @ [ ] ^ _
É À È Ê Î Ç Ë Ö 0
+ , - . /
Press #
Press 0
NOTICE
The Telephone Consumer Protection Act of 1991 makes it
unlawful for any person to use a computer or electronic device to
send any message via a telephone fax machine unless such
messages clearly contain, in a margin at the top or bottom of each
transmitted page, or on the first page of the transmission, the date
and time it is sent and an identification of the business or other
entity or other individual sending the message and the telephone
number of the sending machines or such business, other entity or
individual.
4 - 3 Initial Setup
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Setting the Beeper Volume
You can change the beeper volume. The default (factory) setting is
LOW. When the beeper is on, the fax machine will beep when you
press a key, make a mistake or after you send or receive a fax.
1
2
Press Menu/Set, 1, 3.
3.BEEPER
Press ▲ or ▼ to select LOW,
HIGHor OFF.
Press Menu/Set.
Press Stop/Exit.
3
Setting the Speaker Volume
You can adjust the speaker volume by pressing Hook, and then
selecting a speaker volume level.
Press
or
to adjust the volume level.
The LCD shows the setting you are choosing. Each key press
changes the volume to the next setting. The new setting will remain
until you change it again.
Choosing the Handset Volume (For Volume Amplify)
Before you begin to use your fax machine, you must decide if you
need to set the handset volume to VOL AMPLIFY: ON?for a user
who is hearing-impaired. The AMPLIFY volume level complies with
FCC standards.
VOLUME AMPLIFY: OFF
This default setting is appropriate if none of the users are
hearing-impaired. During a conversation, users can press
or
on the control panel to adjust the volume to LOWor
HIGH. When the handset is replaced, the handset volume will
remain until you change it again.
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VOLUME AMPLIFY: ON–TEMPORARY
This setting is appropriate if some of the users are
hearing-impaired. During a conversation, users can press
or
on the control panel to adjust the volume to LOWor
HIGH. When the handset is replaced, the handset volume returns
to the default setting of LOW.
VOLUME AMPLIFY:ON–PERMANENT
Choose VOL AMPLIFY: ON?–PERMANENT?if all of the users are
hearing-impaired. During a conversation, users can press
or
on the control panel to adjust the volume to LOWor
HIGH. When the handset is replaced, the handset volume returns
to the default setting of amplify.
When you press
or
on the control panel to adjust
the volume, the LCD shows the setting you are choosing.
Each key press changes the volume to the next setting.
It is important that you do not choose PERMANENTunless all
users are hearing-impaired. Otherwise, the default setting of
amplify may damage the hearing of some users.
Setting Volume Amplify
Please carefully read Choosing the Handset Volume (For
steps:
1
2
Press Menu/Set, 1, 4.
4.VOLUME AMPLIFY
If none of the users are
hearing-impaired, press ▲ or ▼ to select
VOL AMPLIFY:OFF?, and then press Menu/Set and go to
Step 4.
—OR—
If some or all of the users are hearing-impaired, press ▲ or ▼
to select VOL AMPLIFY:ON?, and then press Menu/Set.
3
4
If all the users are hearing-impaired, press ▲ or ▼ to select
PERMANENT?, and then press Menu/Set.
—OR—
If only some of the users are hearing-impaired, press ▲ or ▼
to select TEMPORARY, and then press Menu/Set.
Press Stop/Exit.
4 - 5 Initial Setup
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Setting the Ring Volume
You can turn the ring off or you can select a ring volume level when
your machine is idle (not being used).
Press
or
to adjust the volume level. Every time you
press these keys, the fax machine will ring so you can hear the
active setting as the LCD shows it. The volume changes with each
key press. The new setting will stay until you change it again.
Setting Tone and Pulse dialing mode (Canada Only)
1
2
Press Menu/Set, 1, 6.
Press or ▼ to select PULSE
(or TONE).
6.TONE/PULSE
▲
Press Menu/Set.
Press Stop/Exit.
3
Setting up your area code (USA only)
If you must dial the area code to call within your area code, do not
enter this setting.
1
2
Press Menu/Set, 0, 4.
4.CALLER ID
Use the dial pad to enter your
area code, and then press
Menu/Set.
AREA CODE:000
AREA CODE:908
3
Press Stop/Exit.
Initial Setup 4 - 6
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Setup Receive
5
Basic receiving operations
Choosing the Receive Mode
There are four different Receive Modes for the fax machine. You
can choose the mode that best suits your needs.
LCD
How it works
When to use it
FAX ONLY
(automatic
receive)
The fax machine
automatically
answers every call
as a fax.
For dedicated fax lines.
FAX/TEL*
(fax and
telephone)
The fax machine
controls the line and receive lots of fax messages and few
automatically telephone calls. You cannot have an
Use this mode if you expect to
answers every call. answering machine on the same
If the call is a fax it line, even if it is on a separate wall
will receive the fax. jack on the same line. You cannot
If the call is not a fax use the telephone company’s Voice
it will ring
Mail in this mode.
(pseudo/double
ring) for you to pick
up the call.
TAD:ANSWER The external
Use this mode if you have connected
an external answering machine to
MACH.
answering device
(with an
external
answering
device)
(TAD)automatically your machine.
answers every call. The TAD setting works only with an
Voice messages
are stored on the
external answering machine. Ring
Delay and F/T Ring Time do not
external TAD. Fax work in this setting.
messages are
printed.
MANUAL
(manual
receive)
You control the
phone line and
Use this mode if you do not receive
many fax messages, with Distinctive
must answer every Ring or if you are using a computer
call yourself.
on the same line.
If you answer and hear fax tones,
wait until the machine takes over the
* In FAX/TELmode you must set the RING DELAYand
F/T RING TIME. If you have extension phones on the line, keep
the RING DELAYset to 4 rings.
5 - 1 Setup Receive
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Current Receive Mode
MAN:MANUAL
09/06 15:25 FAX
FAX: FAX ONLY
F/T: FAX/TEL
TAD: ANSWER MACH.
To select or change your Receive Mode
1
Press Receive Mode.
The LCD shows your current selection.
FAX ONLY
FAX/TEL
TAD:ANSWER MACH.
MANUAL
2
Continue to press Receive
Mode until your new selection
appears. After 2 seconds, the screen returns to the date and
time display, along with your new Receive Mode setting.
If you are changing the Receive Mode while in another
operation, the screen returns to the current operation display.
Setting the Ring Delay
The Ring Delay sets the number of times the fax machine rings
before it answers in FAX ONLYor FAX/TELmode. If you have
extension phones on the same line as the fax machine or
subscribe to the telephone company’s Distinctive Ring service,
1
2
Press Menu/Set, 2, 1.
1.RING DELAY
Press ▼ or ▲ to select how
many times the line will ring before the fax machine answers
(00, 01, 02, 03, or 04).
Press Menu/Set.
(If you select 00, the line won’t ring at all.)
Press Stop/Exit.
3
Setup Receive 5 - 2
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Setting the F/T Ring Time (FAX/TEL mode only)
If you set the Receive Mode to FAX/TEL, you’ll need to decide how
long the fax machine will signal you with its special
pseudo/double-ring when you have a voice call. (If it’s a fax call, the
fax machine prints the fax.) This pseudo double ringing happens
after the initial ringing from the phone company. Only the fax
machine rings and no other phones on the same line will ring with
the special pseudo/double-ring. However, you can still answer the
call on any extension phone (in a separate wall jack) on the same
1
2
Press Menu/Set, 2, 2.
2.F/T RING TIME
Press ▲ or ▼ to select how
long the fax machine will ring to alert you that you have a voice
call (20, 30, 40 or 70 seconds).
Press Menu/Set.
Press Stop/Exit.
3
Even if the caller hangs up during the pseudo/double-ringing,
the fax machine will continue to ring for the set time.
Easy Receive
When you use this feature, you don’t have to press Fax Start or the
Fax Receive Code
5 1 when you answer a fax call and hear
calling beeps. Just hold the handset and wait a few seconds.
Selecting ONallows the fax machine to receive fax calls
automatically, even if you lift the machine’s handset or the handset
of an extension or external phone. When you see RECEIVEon the
LCD or when you hear “chirps” through the handset of an
extension phone connected to another wall jack, just replace the
handset and the fax machine will do the rest. SEMIlets the fax
machine receive the fax only if you’ve answered it at the fax
machine.
■ If you have set this feature to EASY RECEIVE:ON, but your
machine does not automatically connect a fax call when
you lift an external or extension phone handset, press the
Fax Receive Code
5 1. At the machine lift the handset
and then press Fax Start.
■ If you send faxes from a computer on the same phone line
and the machine intercepts them, set this feature to
EASY RECEIVE:OFF.
■ Selecting EASY RECEIVE:OFFmeans you’ll have to
activate the machine yourself by pressing Fax Start.
—OR—
Press
5 1 on the external or extension phone if you are
not at your machine.
1
2
Press Menu/Set, 2, 3.
3.EASY RECEIVE
Use ▲ or ▼ to select ON, SEMI
or OFF.
Press Menu/Set.
Press Stop/Exit.
3
5 - 3 Setup Receive
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Printing a reduced incoming fax (Auto Reduction)
If you choose ON, the fax machine automatically reduces an
incoming fax to fit on one page of Letter or Legal size paper,
regardless of the paper size of the document. The fax machine
calculates the reduction ratio by using the page size of the
document and your Paper Size setting (Menu/Set, 2, 6).
1
2
Press Menu/Set, 2, 5.
5.AUTO REDUCTION
Use ▲ or ▼ to select ON(or
OFF).
Press Menu/Set.
Press Stop/Exit.
3
■ If you receive faxes that are split on two pages, turn on this
setting. If the document is too long, however, the fax
machine may print it on two pages.
■ When Auto Reduction is turned on and an incoming
document is smaller than your paper, no reduction will take
place, and you will get the same size as the sender’s
document.
Setting Paper Size
You can use three sizes of paper for printing your faxes—Letter,
Legal and A4. When you change the type of paper in the paper
tray, you will need to change the setting for paper size at the same
time, so your machine can fit an incoming fax on the page.
1
2
Press Menu/Set, 2, 6.
6.PAPER
Press ▲ or ▼ to select
LETTER, LEGALor A4.
Press Menu/Set.
Press Stop/Exit.
3
Receiving a fax at the end of a conversation
At the end of a conversation you can ask the other party to fax you
information before you both hang up.
1
2
3
Ask the other party to place the document in their machine
and to press Start. Tell the other party to wait until the fax
machine sends receiving tones (chirps) before hanging up.
When you hear the other machine’s CNG tones (beeps),
press Fax Start.
The LCD shows:
RECEIVE
Replace the handset.
Setup Receive 5 - 4
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Advanced receiving operations
Operation from extension telephones
If you answer a fax call on an extension telephone, or an external
telephone in the EXT. jack of the machine, you can make the fax
machine take the call by using the Fax Receive Code. When you
press the Fax Receive Code
5 1, the fax machine starts to
If the fax machine answers a voice call and pseudo/double-rings
for you to take over, use the Telephone Answer Code # 5 1 to take
If you answer a call and no one is on the line, you should assume
that you’re receiving a manual fax.
■ At an extension phone (on a separate telephone wall jack),
press
5 1, wait for fax-receiving tones (chirps), and then
hang up.
■ At an external phone (connected to the fax machine’s EXT
jack), press 5 1 and wait for the phone to be disconnected
before you hang up (the LCD shows RECEIVE).
Your caller will have to press the Start key to send the fax.
For FAX/TEL mode only
When the fax machine is in FAX/TEL mode, it will use the F/T Ring
Time (pseudo/double-ringing) to alert you to pick up a voice call.
If you’re at an extension or external phone, you’ll need to lift the
handset during the F/T Ring Time and then press # 5 1 between
the double rings. If no one is on the line, or if someone wants to
send you a fax, send the call back to the fax machine by pressing
5 1.
Using a cordless external handset
If your cordless telephone is connected to the EXT. jack of the fax
machine and you typically carry the cordless handset elsewhere, it
is easier to answer calls during the Ring Delay. If you let the fax
machine answer first, you will have to answer using the cordless
and then go to the fax machine so you can press Hook to transfer
the call to the cordless handset.
5 - 5 Setup Receive
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Changing the remote codes
Remote Codes might not work with some telephone systems. The
preset Fax Receive Code is
5 1. The preset Telephone Answer
Code is # 5 1.
If you are always disconnected when accessing your external
TAD remotely, try changing the Fax Receive Code,
Telephone Answer Code, or Activation Voice Code to other
three-digit codes using numbers 0-9,
or #.
1
2
Press Menu/Set, 2, 4.
4.REMOTE CODE
Press ▲ or ▼ to select ON(or
OFF).
Press Menu/Set.
3
4
5
Enter the new Fax Receive Code.
Press Menu/Set.
Enter the new Telephone Answer Code.
Press Menu/Set.
Press Stop/Exit.
Printing a fax from the memory
If you have selected Fax Forwarding, Paging or Fax Storage
(Menu/Set, 8, 1) you can still print a fax from the memory when you
1
2
3
Press Menu/Set, 8, 3.
Press Fax Start.
3.PRINT FAX
After printing has finished, press Stop/Exit.
Polling
Polling is the process of retrieving faxes from another fax machine.
You can use the fax machine to ‘poll’ other machines, or you can
have someone poll the fax machine.
Everyone who is involved in Polling needs to set up their fax
machines for Polling. When someone polls the fax machine to
receive a fax, they pay for the call. If you poll someone’s fax
machine to receive a fax, you pay for the call.
Some fax machines do not respond to the Polling feature.
Setting up Polling Receive
Polling Receive is when you call another fax machine to receive a
fax from it.
1
2
Press Menu/Set, 2, 7.
7.POLLING RX
Enter the fax number you are
polling.
3
Press Fax Start.
The LCD shows DIALING.
Setup Receive 5 - 6
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Setting up Sequential Polling Receive
The fax machine can ask for faxes from several fax units in a single
operation (Sequential Polling Receive). Afterwards, a Sequential
Polling Report will be printed.
1
2
Press Menu/Set, 2, 7.
7.POLLING RX
Enter the fax machines you
want to poll using One-Touch, Speed-Dial, a Group, or
Search. For example, for One-Touch 3 and Speed-Dial
location 09, press One-Touch dial key 3, Search/Speed Dial,
# and 09.
3
Press Fax Start. The fax machine will poll each number or
Group number in turn to receive a fax.
Press Stop/Exit while the machine is dialing to cancel the
polling process.
To cancel all sequential polling receive jobs, press Menu/Set,
5 - 7 Setup Receive
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Telephone services
Your fax machine supports the Caller ID and Distinctive Ring
subscriber telephone service that some telephone companies
offer.
If you have Voice Mail, Call Waiting, RingMaster, an
answering service, an alarm system or other custom features
on your telephone line, it may affect the way the fax machine
If you have Voice Mail on your phone line, please read the
following carefully.
Distinctive Ring
Brother uses the term ‘Distinctive Ring’ but different telephone
companies have other names for this service such as SmartRing,
RingMaster, Teen-Ring, Indent-a-Call or Indent-a-Ring.
What does your telephone company’s ‘Distinctive
Ring’ do?
Your telephone company’s Distinctive Ring service allows you to
have more than one number on the same phone line. If you need
more than one phone number, it is cheaper than paying for an
extra line. Each phone number has its own distinctive ring pattern,
so you will know which phone number is ringing. This is one way
you can have a separate phone number for your machine.
Please call your telephone company for availability and rates.
What does Brother’s ‘Distinctive Ring’ do?
The Brother fax machine has a Distinctive Ring feature that allows
you to use your machine to take full advantage of the telephone
company’s Distinctive Ring service. The new phone number on
your line can just receive faxes.
You must pay for your telephone company’s Distinctive Ring
service before you program the fax machine to work with it.
Do you have Voice Mail?
If you have Voice Mail on the phone line that you will install your
new fax machine on, there is a strong possibility that Voice Mail
and the fax machine will conflict with each other while receiving
incoming calls. However, this Distinctive Ring feature allows
you to use more than one number on your line, so both Voice
Mail and the machine can work together without any
problems. If each one has a separate phone number, neither will
interfere with the other’s operations.
If you decide to get the Distinctive Ring service from the telephone
company, you will need to follow the directions below to ‘register’
the new Distinctive Ring pattern they give you. This is so your
machine can recognize its incoming calls.
You can change or cancel the Distinctive Ring pattern at any
time. You can switch it off temporarily, and turn it back on
later. When you get a new fax number, make sure you reset
this feature.
Setup Receive 5 - 8
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Before you choose the ring pattern to register
You can only register one Distinctive Ring pattern with the
machine. Some ring patterns cannot be registered. The ring
patterns below are supported by the Brother machine. Register the
one your telephone company gives you.
Ring
Pattern
Rings
1
long-long
2
3
4
short-long-short
short-short-long
very long (normal pattern)
If the ring pattern you received is not on this chart, please call
your telephone company and ask for one that is shown.
■ The machine will only answer calls to its registered number.
■ The first two rings are silent on the machine. This is because
the fax must «listen» to the ring pattern (to compare it to the
pattern that was ‘registered’). (Other telephones on the same
line will ring.)
■ If you program the machine properly, it will recognize the
registered ring pattern of the ‘fax number’ within 2 ring patterns
and then answer with a fax tone. When the ‘voice number’ is
called, the machine will not answer.
Registering the Distinctive Ring pattern
Very important
After you have set the Distinctive Ring feature to ON, the receive
mode is set to MANUALautomatically. Unless you have a TAD or
Voice Mail set up on the Distinctive Ring number, MANUALmode
means you must answer all the calls yourself. You can not change
the receive mode to the other mode while the Distinctive Ring is set
to on.
1
2
Press Menu/Set, 0, 2.
Press ▲ or ▼ to select SET?.
Press Menu/Set.
2.DISTINCTIVE
3
Press ▲ or ▼ to select the stored ring pattern you want to use.
Press Menu/Set.
(You will hear each pattern as you scroll through the four
patterns. Make sure you choose the pattern that the
telephone company gave you.)
4
Press Stop/Exit.
Distinctive Ring is now set to on.
5 - 9 Setup Receive
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Turning off the Distinctive Ring
1
2
Press Menu/Set, 0, 2.
Press ▲ or ▼ to select OFF.
Press Menu/Set.
2.DISTINCTIVE
3
Press Stop/Exit.
If you turn off Distinctive Ring, the machine will stay in MANUAL
receive mode. You will need to set the Receive Mode again.
Caller ID
The Caller ID feature lets you use the Caller ID subscriber
service offered by many local telephone companies. This
service displays the telephone number, or name if it is
available, of your caller as the line rings.
After a few rings, the LCD shows the telephone number of your
caller (and name if available). Once you pick up the handset, the
Caller ID information disappears from the LCD, but the call
information remains stored in the Caller ID memory.
■ You will see the first 16 characters of the number (or name).
■ OUT OF AREAdisplay means call originated outside your Caller
ID service area.
■ PRIVATE CALLdisplay means the caller has intentionally
blocked transmission of information.
Caller ID service varies with different carriers. Call your local
telephone company to determine the kind of service available in
your area.
Caller ID Log
Your machine stores up to 30 of the last Caller IDs received into
your machine’s memory in the Caller ID Log. When the thirty-first
call comes in, information about the first call is erased. You can
print the report or scroll through Caller ID information to review
those calls made to your machine.
Printing the Caller ID Log
1
2
Press Hold/Caller ID.
CALLER ID LOG
To print the Caller ID Log,
press Fax Start.
PRESS START KEY
Setup Receive 5 - 10
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Viewing the Caller ID Log
1
2
Press Hold/Caller ID.
CALLER ID LOG
01)MARY
After two seconds, press ▲ or
▼ to scroll through the Caller
ID Log.
02)TOM HENDERSON
03)ABC COMPANY
3
4
When you want to see detailed
information for a displayed ID
(phone number and date and
time call was received) press
Menu/Set.
03)ABC COMPANY
03)9087772837
03)02/01 12:00
DIAL:PRESS START
To continue viewing the Caller
ID Log (Step 2), press ▲ or ▼.
—OR—
To exit the Caller ID Log, press Stop/Exit.
Returning a call from the Log
You can scroll through the Caller ID Log and select a call to return
(For USA Only) You must set up your AREA CODE in advance.
1
2
Press Hold/Caller ID.
CALLER ID LOG
03)ABC COMPANY
03)9087772837
03)02/01 12:00
DIAL:PRESS START
Press ▲ or ▼ to scroll through
the Caller ID Log and when
you see a call you want to
return immediately, press
Menu/Set.
3
4
To begin dialing, press
Fax Start.
Begin speaking when the other party answers.
This feature may not be available in certain areas of the USA
and Canada.
If your dialing plan does not follow the standard 1 + area code
+ 7-digit number dialing system for calling outside your area
code, you may experience problems returning calls
automatically from the Caller ID Log. Your machine will
automatically dial “1” plus the area code for any number that
does not originate in your area code. If this is not the
procedure followed by your dialing plan you will not be able to
return calls automatically.
5 - 11 Setup Receive
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Registering a Caller ID number
You can set up a caller in the Caller ID Log as a One-Touch or
Speed Dial number.
1
2
Press Hold/Caller ID.
CALLER ID LOG
After two seconds, press ▲ or
▼ to scroll through the Log and when you see a caller you
want to register, press Menu/Set.
3
To register the caller as a
One-Touch number, press the
One-Touch key where you
03)ABC COMPANY
03)9087772837
want the number to be stored.
03)02/01 12:00
—OR—
DIAL:PRESS START
To register the caller as a
Speed-Dial number, press
Search/Speed Dial and use the dial pad to press the two-digit
location code (00–99), and then press Menu/Set.
If the LCD shows REGISTERED, the quick-dial location
already has a number.
4
5
Enter the caller’s name, and
then press Menu/Set.
NAME:
Press ▲ or ▼ to select the type of number, and then press
Menu/Set:
FAX
TEL
a fax number
a telephone (voice) number
FAX/TEL both a fax and telephone number
CHAIN a number (usually an access code) for chain
dialing.
6
Return to Step 2 to store another quick-dial number.
—OR—
Press Stop/Exit.
Setup Receive 5 - 12
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Call Waiting/Caller ID
The Call Waiting/Caller ID feature lets you use the Call
Waiting/Caller ID subscriber service offered by many local
telephone companies. This feature displays the telephone number
(or name, if available) of Call Waiting Callers on your machine’s
LCD.
1
2
Press Menu/Set, 0, 3.
3.CALLWAITING ID
Press ▲ or ▼ to select ON(or
OFF).
Press Menu/Set.
To answer a Call Waiting signal:
3
To answer a Call Waiting signal while you’re talking on the
phone, ask the other party if you can put them on Hold to
catch the other call. The LCD shows the Caller ID.
4
5
Press Search/Speed Dial to switch to the second call.
To switch back to the first call, press Search/Speed Dial
again.
Either caller can hang up at any time. However, if you hang up
you will disconnect both callers.
5 - 13 Setup Receive
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Setup Send
6
How to dial
You can dial in any of the following ways.
Manual dialing
Press all of the digits of the phone or fax number.
One-Touch dialing
Press the One-Touch key of the location you want to call.
If the LCD shows NOT REGISTEREDwhen you enter the
One-Touch number, a number has not been stored for it.
Speed-Dialing
Press Search/Speed Dial, #, and then the two digit Speed-Dial
two digit number
If the LCD shows NOT REGISTEREDwhen you enter the
Speed-Dial number, a number has not been stored for it.
Search
You can search for names you have stored in One-Touch and
Speed-Dial memories. Press Search/Speed Dial and the
navigation keys ( or ) to search.
To search alphabetically, you can use the dial pad to enter the
first letter of the name you are looking for.
To search numerically
To search alphabetically
Setup Send 6 - 1
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Fax Redial
If you are sending a fax manually and the line is busy, press
Redial/Pause, and then press Fax Start to try again. If you want
to make a second call to the last number dialed, you can save time
by pressing Redial/Pause and Fax Start.
Redial/Pause only works if you dialed from the control panel.
If you are sending a fax automatically and the line is busy, the fax
machine will automatically redial one time after five minutes.
How to fax
Automatic transmission
This is the easiest way to send a fax. Documents must be between
5.8 and 23.7 inches (150 and 600 mm) long and between 5.9 and
8.5 inches (148 and 210 mm) wide.
IMPORTANT: Do not pick up the handset or press Hook.
1
2
Insert the document face down, top edge first in the Automatic
Document Feeder (ADF).
Adjust the paper guides to fit the width of your document.
Paper Guides
3
Enter the fax number using One-Touch, Speed-Dial, Search
Press Fax Start.
Do not use paper that is curled, wrinkled, folded, ripped,
stapled, paper clipped, pasted, or taped.
Do not use cardboard, newspaper or fabric.
The ADF can hold up to 10 pages, feeding each one
individually through the fax machine. Use standard 17 lb-24 lb
(64 g/m2-90 g/m2) paper when using the ADF; if you are using
heavier paper, feed each sheet individually to prevent paper
jams.
6 - 2 Setup Send
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Manual transmission
Manual transmission lets you hear the dialing, ringing and
fax-receiving tones while sending a fax.
1
2
Insert the document face down in the ADF.
Pick up the handset and listen for a dial tone.
—OR—
Press Hook listen for a dial tone.
3
Enter the fax number you want to call. (You can enter the
digits using the dial pad, or you can enter a One-Touch or
Speed-Dial number, or you can call using Search/Speed
Dial.)
4
5
When you hear the fax tone,
press Fax Start.
SEND
If you picked up the handset, hang up.
Sending a fax at the end of a conversation
At the end of a conversation you can send a fax to the other party
before you both hang up.
1
2
Ask the other party to wait for fax tones (beeps) and then to
press Start before hanging up.
Insert the document face down in the ADF.
Press Fax Start.
The LCD shows:
SEND
3
Replace the handset.
Basic sending operations
Sending faxes using multiple settings
When you send a fax you can choose any combination of these
settings such as contrast, resolution, overseas mode, delayed fax
timer, polling transmission or memory transmission.
After each setting is accepted, the
OTHER SETTINGS?
LCD will ask if you want to enter
more settings:
1.YES 2.NO
Press 1 to select more settings. The
LCD will return to the SETUP SENDmenu.
—OR—
Press 2 if you have finished choosing settings and go to the next
step.
Setup Send 6 - 3
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Contrast
If your document is very light or very dark, you may want to set the
contrast.
Use LIGHTto make the document darker.
Use DARKto make the document lighter.
1
2
3
Insert the document face down in the ADF.
Press Menu/Set, 3, 3.
3.CONTRAST
Press ▲ or ▼ to select AUTO,
LIGHTor DARK.
Press Menu/Set.
4
Press 1 if you want to choose
more settings and the LCD will
return to the SETUP SEND
menu.
ACCEPTED
OTHER SETTINGS?
1.YES 2.NO
—OR—
Press 2 if you have finished choosing settings for this page,
and then go to Step 5.
5
6
Enter a fax number.
Press Fax Start to send the fax.
The fax machine starts scanning the first page.
Fax resolution
When you have an document in the ADF you can use the
Resolution key to change the setting temporarily (for this fax only).
Press Resolution repeatedly until the LCD shows the setting you
want.
STANDARD
FINE
Suitable for most typed documents.
Good for small print and transmits a little
slower than Standard resolution.
S.FINE
PHOTO
Good for small print or artwork and transmits
slower than Fine resolution.
Use when the document has varying shades
of gray or is a photograph. This has the
slowest transmission time.
6 - 4 Setup Send
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Multiple Resolution Transmission
Use this feature to select separate resolution settings for each
page of the fax you are sending. This could be useful if you are
sending a fax with photos and text, or some pages with small print
and others with larger print. Resolution settings return to
STANDARDafter the fax is sent.
1
2
3
Insert the document face down in the ADF.
Press Menu/Set, 3, 4.
Use ▲ or ▼ to select STANDARD, FINE, S.FINEor PHOTOas
the resolution for page 1.
Press Menu/Set.
4
5
Repeat Step 3 for each page.
Press Stop/Exit when you are
finished. The screen displays:
ACCEPTED
OTHER SETTINGS?
1.YES 2.NO
Press 1 if you want to select
additional settings. The
display returns to the SETUP SENDmenu.
—OR—
Press 2 if you are finished choosing settings, and go to Step
6. The screen prompts you to enter the fax number you want
to call.
6
Enter the fax number, and press Fax Start.
Canceling a fax in progress
If you want to cancel a fax, while the fax machine is scanning,
dialing or sending it, press Stop/Exit.
Canceling a scheduled job
You can cancel a fax job that is stored and waiting in
memory.
1
Press Menu/Set, 4.
4.CANCEL JOB
Any jobs that are waiting will
appear on the LCD.
2
If you have more than one job waiting, press ▲ or ▼ to select
the job you want to cancel.
Press Menu/Set.
—OR—
If you only have one job waiting, go to Step 3.
Press 1 to cancel.
3
4
—OR—
Press 2 to exit without canceling.
To cancel another job go to Step 2.
Press Stop/Exit.
Setup Send 6 - 5
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Advanced sending operations
Composing the electronic Cover Page
The cover page is sent to the receiving party’s machine. Your
cover page includes the name or number stored in the One-Touch
or Speed-Dial memory. If you are dialing manually, the name is left
blank.
The cover page shows your Station ID, and the number of pages
blank.
You can select a comment to include on your cover page.
1.COMMENT OFF
2.PLEASE CALL
3.URGENT
4.CONFIDENTIAL
Instead of using one of the preset comments, you can enter two
personal messages of your own, up to 27 characters.
5.(USER DEFINED)
6.(USER DEFINED)
Most of the SETUP SENDsettings are temporary to allow you to
make changes for each fax you send. However when you set up
your Cover Page and Cover Page Comments, you are changing
the default settings so they will be available while faxing.
Composing your own comments
1
Press Menu/Set, 3, 2.
The screen displays:
2.COVERPAGE MSG
2
Use ▲ or ▼ to choose position
5 or 6 for your own comment.
Press Menu/Set.
3
4
Use the dial pad to enter your customized comment.
Press Menu/Set.
The screen displays:
ACCEPTED
5
Press 1 if you want to choose
more settings. The display
OTHER SETTINGS?
1.YES 2.NO
returns to the SETUP SEND
menu.
—OR—
Press 2 to exit.
6 - 6 Setup Send
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Cover page for next fax only
This feature does not work unless you have set up the Station ID.
If you only want to send a cover page with a particular fax, this
cover page will include the number of pages in your document.
1
2
3
Insert the document face down in the ADF.
Press Menu/Set, 3, 1.
1.COVERPG SETUP
When the LCD shows
NEXT FAX ONLY, press Menu/Set.
4
5
Press ▲ or ▼ to select NEXT FAX:ON(or NEXT FAX:OFF),
and press Menu/Set.
Press ▲ or ▼ to select one of the standard or your own
comments.
6
7
Press Menu/Set.
Enter two digits to show the number of pages you are sending.
(Enter 00 to leave the number of pages blank.) If you have
made a mistake, press
of pages.
to back up and re-enter the number
8
9
Press Menu/Set.
Press 1 if you want to choose more settings. The LCD returns
to the SETUP SENDmenu.
—OR—
Press 2 if you have finished choosing settings.
10 Enter the fax number you are calling and then press
Fax Start.
Send a cover page for all faxes
Make sure you have set up the Station ID before continuing. This
You can set your machine to send a cover page whenever you
send a fax. The number of pages in your fax is not included when
you use this setting.
1
2
Press Menu/Set, 3, 1.
1.COVERPG SETUP
Press ▲ or ▼ to select ON(or
OFF). (If you select ON, a cover page is always sent when you
send a fax.)
3
4
Press Menu/Set.
If you selected ON, press ▲ or ▼ to select one of the standard
or your own comments.
5
Press Menu/Set when the
screen displays yourselection.
The screen displays:
ACCEPTED
OTHER SETTINGS?
1.YES 2.NO
6
Press 1 if you want to choose
more settings. The LCD
returns to the SETUP SENDmenu.
—OR—
Press 2 to exit if you have finished choosing settings.
Setup Send 6 - 7
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Using a printed Cover Page
If you prefer using a printed cover page that you can write on, you
can print the sample page and attach it to your fax.
1
2
Press Menu/Set, 3, 1.
1.COVERPG SETUP
Press ▲ or ▼ to select
PRINT SAMPLE.
Press Menu/Set.
Broadcasting
Using the numbers you have stored in Groups, One-Touch and
Speed-Dial memory, you can “Broadcast” faxes automatically to a
maximum of 104 different locations in a few simple steps. You
must set MEMORY TX, either ONor NEXT FAX ONLY.
After the Broadcast is completed, a Broadcast Report will be
printed automatically to let you know the results.
1
2
Insert the document face down in the ADF.
Press Menu/Set, 3, 9 to select ONfor Memory Transmission.
3
4
Press Menu/Set.
Enter the One-Touch and Speed-Dial numbers (one after the
other), Search numbers or a Group number you have stored.
5
Press Fax Start. The fax machine stores the document in
memory, and then transmits it to all the numbers you entered.
If the line is busy, your machine will redial.
■ Press Stop/Exit during transmission to cancel the current
fax Broadcast.
■ To turn Memory Transmission back off, after the Broadcast
has finished go to Step 2 and select OFF.
Overseas Mode
If you are having difficulty sending a fax overseas due to possible
interference on the phone line, we recommend that you turn on the
Overseas Mode. After you send a fax using this feature, the feature
will turn itself off.
1
2
3
Insert the document face down in the ADF.
Press Menu/Set, 3, 5.
5.OVERSEAS MODE
Press ▲ or ▼ to select ON(or
OFF).
Press Menu/Set.
4
Press 1 if you want to choose more settings and the LCD will
return to the SETUP SENDmenu.
—OR—
Press 2 if you have finished choosing settings, and then go to
Step 5.
5
6
Enter the fax number you’re calling.
Press Fax Start.
6 - 8 Setup Send
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Call Reservation
You can send a fax and let the other party know that you want to
speak to him after the fax transmission is completed. The other fax
machine will ring as if it were receiving a telephone call; if the other
party picks up the handset, your machine will ring. To have a
conversation, lift the handset.
If you set Call Reservation and Call Back message to ON, your
machine leaves a message if the other party does not answer.
1
2
Insert the document face down in the ADF.
Press Menu/Set, 3, 6.
6.CALL RESERVE
The screen displays the
current setting for Call Reservation.
3
4
Press ▲ or ▼ to select ON(or OFF).
Press Menu/Set.
If you set Call Reservation to ON, the LCD shows the current
setting for Call Back Message.
Press ▲ or ▼ to select ON(or OFF).
Press Menu/Set.
5
Press 1 if you want to select additional settings. The display
returns to the SETUP SENDmenu.
—OR—
Press 2 if you are finished choosing settings, and go to Step 6.
Enter the fax number, and press Fax Start.
6
7
If you’ve set Call Reservation to ON, pick up your handset if
your machine rings.
You cannot use auto redial with Call Reservation. You cannot
use Call Reservation with Delayed Transmission or with
Polling. You must register your Station ID to set Call Back
Message to ON.
Print Sample Call Back Message
1
2
Press Menu/Set, 3, 6.
6.CALL RESERVE
Press ▲ or ▼ to select
PRINT SAMPLE.
Press Menu/Set.
Setup Send 6 - 9
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Delayed Fax
Depending on the amount of the data, you can use this menu
setting to send up to 3 faxes at later times within the next 24 hours.
1
2
3
Insert the document face down in the ADF.
Press Menu/Set, 3, 7.
7.DELAYED FAX
Enter the time you want the fax
to be sent (in 24-hour format).
Press Menu/Set.
(For example, enter 19:45 for 7:45 P.M.)
4
5
Press 1 if you want to leave the
document in the ADF.
1.DOC 2.MEMORY
—OR—
Press 2 to scan the document into the memory.
Press 1 if you want to choose more settings and the LCD will
return to the SETUP SENDmenu.
—OR—
Press 2 if you have finished choosing settings, and then go to
Step 6.
6
7
Enter the fax number.
Press Fax Start. The fax machine will wait until the time you
have entered to send the fax.
■ The number of pages you can scan into the memory
depends on the amount of data that is printed on each
page.
■ If you press 2 in Step 4, the scanned document data will be
stored until you delete the fax in memory by using the
Canceling a Job menu setting.
6 - 10 Setup Send
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Setting up Polled Transmit
Polled Transmit is when you set up the fax machine to wait with a
document so another fax machine can call and retrieve it.
1
2
3
Insert the document face down in the ADF.
Press Menu/Set, 3, 8.
8.POLLED TX
Press ▲ or ▼ to choose ON(or
OFF).
POLLED TX:ON?
1.DOC 2.MEMORY
Press Menu/Set.
4
5
Press 1 if you want to leave the
document in the ADF.
—OR—
Press 2 to scan the document into the memory.
Press 1 if you want to choose more settings and the LCD will
return to the SETUP SENDmenu.
—OR—
Press 2 if you have finished choosing settings, and go to
Step 6.
6
Press Fax Start.
■ If you pressed 1 in Step 4, the document remains in the
ADF until your fax machine is polled. If you must use your
fax machine before the polled Transmit occur, you can
document in the ADF can only be polled once.
■ If you pressed 2 in Step 4, the document will be stored in
the memory and can be retrieved from any other fax
machine until you delete the fax in memory by using the
Canceling a Job menu setting.
Setup Send 6 - 11
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Memory Transmission
This feature allows the fax machine to scan a fax into its memory
and send it as soon as the scan is complete. This way, you don’t
have to wait for the entire fax to be transmitted before you retrieve
your document.
1
2
3
Insert the document face down in the ADF.
Press Menu/Set, 3, 9.
9.MEMORY TX
MEMORY TX:ON?
SELECT ↓ & SET
To change the default setting,
press ▲ or ▼ to select ON(or
OFF).
↑
Press Menu/Set.
Go to Step 5.
—OR—
For the next fax transmission only, press ▲ or ▼ to select
NEXT FAX ONLY.
Press Menu/Set.
4
5
For the next fax only, press ▲ or ▼ to select ON(or OFF).
Press Menu/Set.
Press 1 to choose more settings. The LCD returns to the
SETUP SENDmenu.
—OR—
Press 2 if you have finished choosing settings and go to
Step 6.
6
Enter fax number and press Fax Start.
Out of Memory message
If you get an OUT OF MEMORYmessage while scanning the first
page of a fax, press Stop/Exit to cancel the scan. If you get an
OUT OF MEMORYmessage while scanning a subsequent page,
you will have the option to press Fax Start to send the pages
scanned so far, or to press Stop/Exit to cancel the operation.
If the faxes you send are typically very large or detailed, you
may get OUT OF MEMORYerrors frequently. If this happens,
change the Memory Transmission setting back to OFF.
6 - 12 Setup Send
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Interrupting Delayed Fax and Polled Transmit jobs
Even if you have your machine set to send a fax later, or if you have
it set to be polled, you can interrupt the scheduled job to send a fax
or make a copy now. However, you cannot use automatic redial or
the Menu mode.
1
2
Press Menu/Set, 5.
5.INTERRUPT
Wait 2 seconds, then remove
the documents that are waiting in the ADF.
3
4
Insert the document you want to send now in the ADF.
Enter the number for the fax you want to send now, and press
Fax Start.
5
6
After the transmission is finished, return the first document to
the ADF.
Press Menu/Set, 5 to restore the Delayed Fax or Polled
Transmit.
If you set Delayed Fax or Polled Transmit using the memory
(that is, if you have already scanned the document into your
machine’s memory and will send it from there), you don’t have
to interrupt to send a fax or make a copy.
Setup Send 6 - 13
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Quick-Dial numbers and dialing
options
7
Storing numbers for easy dialing
You can set up the fax machine to do following types of easy
dialing: One-Touch, Speed-Dial and Groups for Broadcasting
faxes. When you dial a quick-dial number, the LCD shows the
name, if you stored it, or the number.
If you lose electrical power, the quick-dial numbers that are in
the memory will not be lost.
Storing One-Touch Dial numbers
Your fax machine has One-Touch keys where you can store fax or
page 7-5.) One-Touch keys are located on the right side of the
control panel.
1
2
Press Menu/Set, 6, 1.
1.ONE-TOUCH DIAL
Press the One-Touch key
where you want to store a number.
3
Enter the number (up to 20 digits).
Press Menu/Set.
To enter a pause in the dialing sequence, press
4
Use the dial pad to enter the
name (up to 15 characters).
NAME:
Press Menu/Set. You can use the chart to help you enter
—OR—
Press Menu/Set, to store the number without a name.
5
6
Press ▲ or ▼ to select the type of number and press
Menu/Set.
FAX
a fax only number
TEL
a telephone (voice) number
both a fax and telephone (voice) number
a number (usually an access code) for chain
dialing. Selecting CHAIN tells the fax
machine that the complete number has not
yet been entered.
FAX/TEL
CHAIN
Return to Step 2 to store another One-Touch number.
—OR—
Press Stop/Exit to exit.
7 - 1 Quick-Dial numbers and dialing options
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Storing Speed-Dial numbers
You can store Speed-Dial numbers, so that when you dial you will
only have to press a few keys (Search/Speed Dial, #, the two-digit
number, and Fax Start). The fax machine can store 100
Speed-Dial numbers.
1
2
Press Menu/Set, 6, 2.
2.SPEED-DIAL
#05:
Use the dial pad to enter a
two-digit Speed-Dial number
(00-99).
ENTER & SET
(For example, press 0 5.)
Press Menu/Set.
3
4
Enter the phone or fax number (up to 20 digits).
Press Menu/Set.
To enter a pause in the dialing sequence, press
Use the dial pad to enter the
name (up to 15 characters).
NAME:
Press Menu/Set.
—OR—
Press Menu/Set to store the number without a name.
5
6
Press ▲ or ▼ to select the type of number and press
Menu/Set.
FAX
a fax only number
TEL
a telephone (voice) number
both a fax and telephone (voice) number
a number (usually an access code) for chain
dialing. Selecting CHAIN tells the fax
machine that the complete number has not
yet been entered.
FAX/TEL
CHAIN
Go to Step 2 to store another Speed-Dial number.
—OR—
Press Stop/Exit.
Quick-Dial numbers and dialing options 7 - 2
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Changing One-Touch and Speed-Dial numbers
If you try to store a One-Touch or Speed-Dial number where a
number has already been stored, the LCD will show the name
stored there (or number) and will ask you to do one of the following:
1
Press 1 to change the stored
number.
1234567
1.CHANGE 2.EXIT
—OR—
Press 2 to exit without making
a change.
How to change the stored number or name:
■ If you want to change a character, use
or
to position
the cursor under the character you want to change, and
then type over it.
■ If you want to erase the whole number or whole name,
press Stop/Exit when the cursor is under the first digit or
letter. The characters above and to the right of the cursor
will be deleted.
2
3
Enter a new number.
Press Menu/Set.
Follow the directions beginning at Step 4 in Storing
One-Touch Number or Storing Speed-Dial numbers.
7 - 3 Quick-Dial numbers and dialing options
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Setting up Groups for Broadcasting
Groups, which can be stored on a One-Touch key location, allow
you to send the same fax message to many fax numbers by
pressing only a One-Touch key and Fax Start
First, you will need to store each fax number as a One-Touch or
Speed-Dial number. Then, you can combine them into a Group,
Each Group uses up a One-Touch key location. Finally, you can
have up to four small Groups, or you can assign up to 103 numbers
to one large Group.
1
2
Press Menu/Set, 6, 3.
3.SETUP GROUPS
Select a One-Touch key
where you wish to store the number. (For example, press
One-Touch key 2 to store a Group.)
3
Use the dial pad to enter the
Group number (1 to 4) and
press Menu/Set.
SETUP GROUP:G0
ENTER & SET
(For example, press 1 for
Group 1.)
To include One-Touch or Speed-Dial numbers in the Group,
enter them as follows. For example, for One-Touch key 3,
press One-Touch key 3. For Speed-Dial location 09, press
Search/Speed Dial, then press 0, 9 on the dial pad.
The LCD shows 03, #09.
G01:*03#09
4
5
Press Menu/Set to accept the
numbers for this group.
Use the dial pad to enter a
name for the group and press
Menu/Set.
NAME:
ENTER & SET
(For example, NEW CLIENTS)
Press Stop/Exit.
6
You can print a list of all One-Touch and Speed-Dial numbers.
Group numbers will be marked in the GROUP column.
Quick-Dial numbers and dialing options 7 - 4
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Dialing options
You can use the fax machine to make voice telephone calls by
dialing manually or by using Search, One-Touch or Speed-Dial
memory. You can use the handset to make calls.
When you dial a quick-dial number, the LCD shows the name
you’ve stored, or if you haven’t stored a name, the fax number
you’ve stored.
Manual dialing
Manual dialing is simply pressing all of the digits of the phone
number.
1
Pick up the handset.
—OR—
Press Hook
2
3
When you hear a dial tone, dial the call using the dial pad.
If you pressed Hook to dial the call, pick up the handset when
the other party answers. (The speaker works only one way;
the other party won’t be able to hear you unless you pick up
the handset.)
4
To hang up, replace the handset.
—OR—
Press Hook.
One-Touch dialing
1
Pick up the handset.
—OR—
Press Hook.
2
3
When you hear a dial tone, press the One-Touch key of the
location you want to call.
If you pressed Hook to dial the call, pick up the handset when
the other party answers. (The speaker works only one way;
the other party won’t be able to hear you unless you pickup
the handset.)
4
To hang up a voice call, replace the handset.
If the LCD shows NOT REGISTEREDwhen you press the
One-Touch key, a number has not been stored for it.
If you are sending a fax, press Fax Start after pressing the
One-Touch key. If you picked up the handset or pressed
Hook, press Fax Start when the receiving fax machine
answers with fax tones.
7 - 5 Quick-Dial numbers and dialing options
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Speed-Dialing
1
Pick up the handset.
—OR—
Press Hook.
2
3
When you hear a dial tone, press Search/Speed Dial, press
#, and then press the two-digit Speed-Dial number.
If you pressed Hook to dial the call, pick up the handset when
the other party answers. (The speaker works only one way;
the other party won’t be able to hear you unless you pick up
the handset.)
4
To hang up a voice call, replace the handset.
■ If the LCD shows NOT REGISTEREDwhen you press the
Speed-Dial 2-digit number, a number has not been stored
for it.
■ If you are sending a fax, press Fax Start after entering the
Speed-Dial number. If you picked up the handset or
pressed Hook, press Fax Start when the receiving fax
machine answers with fax tones.
Access codes and credit card numbers
Sometimes you may want to choose from several long distance
carriers when you make a call. Rates may vary depending on the
time and destination. To take advantage of low rates, you can store
the access codes or long-distance carriers and credit card
numbers as One-Touch and Speed-Dial numbers. You can store
these long dialing sequences by dividing them and setting them up
on separate keys in any combination. Make sure you have
selected CHAIN as the type of number when you stored the
beginning portions of a long number.
The combined number will be dialed in the order that you entered
it as soon as you press Fax Start.
Perhaps you have stored ‘555’ on Speed-Dial #03 and ‘7000’ on
Speed-Dial #02. If you press Search/Speed Dial, #03,
Search/Speed Dial, #02, and Fax Start, you will dial ‘555-7000’.
To temporarily change a number, you can substitute part of the
number with manual using the dial pad.
For example, to change the number to 555-7001 you could press
Search/Speed Dial, #03 and then press 7001 using the dialing
pad.
If you must wait for another dial tone or signal at any point in
the dialing sequence, store a pause there in the number by
pressing Redial/Pause. Each key press adds a 3.5-second
delay.
#05:
ENTER & SET
Quick-Dial numbers and dialing options 7 - 6
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Search
You can search for names you have stored in One-Touch and
1
2
Pick up the handset.
Press Search/Speed Dial, then enter the first letter of the
name you are looking for by using the dial pad.
3
4
5
Press
alphabetically.
or
to search the names that are displayed
When the screen displays the name you want to call, press
Fax Start to begin dialing.
To hang up, replace the handset.
Pause
Press Redial/Pause to insert a 3.5-second pause between
numbers. If you are dialing overseas, you can press Redial/Pause
as many times as needed to increase the length of the pause.
Hold
1
2
3
Press Hold/Caller ID to put a call on Hold.
You can replace the handset without disconnecting the call.
Pick up the fax machine’s handset to release the call from
Hold. Picking up an extension handset will not release the call
from Hold.
Redial (Telephone)
If you are calling someone and the line is busy, you can retry the
number by pressing Redial/Pause.
1
2
3
Pick up the handset.
Press Redial/Pause.
To hang up, replace the handset.
Redial (Fax)
If you’re sending a fax manually and the line is busy, press
Redial/Pause to try again. Any time you want to make a second
call to the last number dialed, press Redial/Pause to save time.
If you’re sending a fax automatically and the line is busy, the fax
machine will automatically redial one time at five minutes intervals
after the transmission.
Tone or Pulse (Canada only)
If you have a Pulse dialing service, but need to send Tone signals
(for example, for telephone banking), follow the instructions below.
If you have Touch Tone service, you will not need this feature to
send tone signals.
1
2
3
Pick up the handset.
Press #. Any digits dialed after this will send tone signals.
When you hang up, the fax machine will return to the Pulse
dialing service.
7 - 7 Quick-Dial numbers and dialing options
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Remote Fax Options
8
Fax Forwarding
You can only use one remote fax option at a time:
Fax Forwarding—OR—Paging—OR—Fax Storage—OR—
Off.
You can change your selection at any time (Menu, 8, 1).
Setting up Fax Forwarding
When you select Fax Forward, your fax machine stores the
received fax in the memory. The fax machine will then dial the fax
number you’ve programmed and forwards the fax message.
1
2
Press Menu/Set, 8, 1.
1.FWD/PAGE/STORE
Press ▲ or ▼ to select
FAX FORWARD.
Press Menu/Set.
3
4
Enter the forwarding number (up to 20 digits).
Press Menu/Set.
Press ▲ or ▼ to select
BACKUP PRINT:ON
SELECT ↓ & SET
BACKUP PRINT:ONor
BACKUP PRINT:OFF.
↑
Press Menu/Set.
■ If you select BACKUP PRINT:ON, faxes will also be printed
at your fax machine so you will have a copy if there is a
power failure before it is forwarded or a problem at the
receiving machine.
■ If you select BACKUP PRINT:OFFand a problem occurs
during Fax Forwarding, then your recieved fax might be
erased from memory before it can be printed.
The LCD will ask you to enter the fax number to which faxes
will be forwarded.
5
Press Stop/Exit.
Remote Fax Options 8 - 1
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Programming your pager number
When Paging is selected, your fax machine dials the pager number
you’ve programmed, and then dials your Personal Identification
Number (PIN). This activates your pager so you will know that you
have a fax message in the memory.
1
2
Press Menu/Set, 8, 1.
1.FWD/PAGE/STORE
Press ▲ or ▼ to select
PAGING.
3
4
5
Enter your pager phone number followed by # # (up to 20
digits).
Press Menu/Set.
Do not include the area code if it is the same as that of your
fax machine.
For example, press 1 8 0 0 5 5 5 1 2 3 4 # #.
If your pager needs a PIN, enter the PIN, press #, press
Redial/Pause, enter your fax number followed by # #.
Press Menu/Set.
(For example, press 1 2 3 4 5 # Redial/Pause 1 8 0 0 5 5 5 1
2 1 2 # #)
—OR—
If you do not need a PIN, press Redial/Pause, enter your fax
number followed by # #.
Press Menu/Set.
(For example, press Redial/Pause 1 8 0 0 5 5 5 1 2 1 2 # #)
Press Stop/Exit.
6
You cannot change a Paging number or PIN remotely. If you
have set Paging, a backup copy will automatically be printed
at the fax machine.
8 - 2 Remote Fax Options
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Setting Fax Storage
If you select Fax Storage, your fax machine stores the received fax
in the memory. You will be able to retrieve fax messages from
another location using the Remote Retrieval commands.
1
2
Press Menu/Set, 8, 1.
1.FWD/PAGE/STORE
Press ▲ or ▼ to select
FAX STORAGE.
Press Menu/Set.
Press Stop/Exit.
3
If you have set Fax Storage, a backup copy will automatically
be printed at the fax machine.
Turning off Remote Fax Options
If you set the FWD/PAGE/STOREto OFFand there are faxes in your
fax machine’s memory, the LCD will give you two options.
■ If you press 1, all unprinted faxes will be printed and erased
before the setting turns off. If a backup copy has already been
printed it will not be printed again.
■ If you press 2, the memory will not be erased and the setting will
be unchanged.
Setting your remote access code
The remote access code lets you access the Remote Retrieval
features when you are away from the fax machine. Before you use
the remote access and retrieval features, you have to set up your
own code. The default code is inactive code (--- ).
1
2
Press Menu/Set, 8, 2.
2.REMOTE ACCESS
Enter a three-digit code using
numbers 0-9.
Press Menu/Set. (The “ ” cannot be changed.)
Do not use the same code which is set in your Fax Receive
Code( 51) or Telephone Answer Code (#51).
Press Stop/Exit.
3
You can change your code at any time by entering a new one.
If you want to make your code inactive, press Stop/Exit in
Step 2 to restore the inactive setting (--- ).
Remote Fax Options 8 - 3
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Remote Retrieval
You can call your fax machine from any touch tone telephone or fax
machine, then use the Remote Access Code and remote
commands to retrieve fax messages. Be sure to cut out the
Remote Retrieval Access Card on the last page and keep it with
you at all times.
Using your remote access code
1
2
3
Dial the fax number from a telephone or another fax machine
using touch tone.
When the fax machine answers, immediately enter your
Remote Access Code (3 digits followed by ).
The fax machine signals if it has received fax messages:
1 long beep — Fax messages
No beeps — No fax messages
4
The fax machine gives two short beeps, which tells you to
enter a command. The fax machine will hang up if you wait
longer than 30 seconds to enter a command. The fax machine
will beep three times, if you enter an invalid command.
5
6
Press 90 to reset the fax machine when you’ve finished.
Hang up.
8 - 4 Remote Fax Options
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Remote commands
Follow the commands below to access features when you are
away from the fax machine. When you call the fax machine and
enter your Remote Access Code (3 digits followed by ), the
system will give two short beeps and you must enter a remote
command.
Remote commands
Operation details
95 Change the Fax
Forwarding or Paging
settings
1 OFF
You can select OFFafter you have
registered or erase all the fax messages.
2 Fax Forwarding
3 Paging
If you hear one long beep, the change has
been accepted. If you hear three short
beeps, you cannot change it because
4 Fax Forwarding number something has not been set up (for
example, perhaps a fax forwarding or
paging number had not been registered).
You can register your Fax Forwarding
Once you have registered the number,
Fax Forwarding will work.
6 Fax Storage
You can turn FAX Storageto ON(or OFF
after you have retrieved or erased all your
messages.)
96 Retrieve a fax
1 Print a memory status list Enter the number of a remote fax machine
to print a memory status list.
2 Retrieve all faxes
Enter the number of a remote fax machine
to receive stored fax messages.
3 Erase faxes from the
memory
If you hear one long beep, you can erase
fax messages from the memory.
97 Check the Receiving
Status
1 Fax
You can check whether the fax machine
has received any faxes. If yes, you will
hear one long beep. If no, you will hear
three short beeps.
98 Change the Receive
Mode
1 TAD:ANSWER MACH. If you hear one long beep, your change
has been accepted.
2 FAX/TEL
3 FAX ONLY
90 Exit
Press 9 0 to exit Remote Retrieval. Wait
for the long beep, then replace the
handset.
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Retrieving fax messages
1
2
Dial your fax number.
When your fax machine answers, immediately enter your
Remote Access Code (3 digits followed by ). If you hear one
long beep, you have messages.
3
4
As soon as you hear two short beeps, use the dial pad to
press 9 6 2.
Wait for the long beep, and then use the dial pad to enter the
number of the remote fax machine where you want your fax
messages sent to followed by # # (up to 20 digits).
You cannot use
and # as dial numbers. However, press #
if you want to store a pause.
5
Hang up after you hear your fax machine beep. Your fax
machine will call the other machine, which will then print your
fax messages.
Changing your Fax Forwarding number
The default setting of your fax forward number that has been
previously stored can be changed from another telephone or fax
machine using Touch Tone.
1
2
Dial your fax number.
When your fax machine answers, immediately enter your
Remote Access Code (3 digits followed by ). If you hear one
long beep, you have messages.
3
4
When you hear two short beeps, use the dial pad to press 9 5
4.
Wait for the long beep, and then use the dial pad to enter the
new number of the remote fax machine you want your fax
messages forwarded to followed by # # (up to 20 digits).
You cannot use
and # as dial numbers. However, press #
if you want to store a pause.
5
Hang up after you hear the fax machine beep.
8 - 6 Remote Fax Options
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Printing reports
9
FAX settings and activity
Your fax machine can print a Transmission Verification Report
after each fax you send. Also, a journal of sent and received faxes
can be printed at specified intervals.
Customizing the Transmission Verification Report
You can use the Transmission Report as proof that you sent a fax.
This report lists the time and date of transmission and whether the
transmission was successful (OK). If you select ON, the report will
print for every fax you send.
When the feature is OFF, the Report will only print it there is a
transmission error (NG).
1
2
Press Menu/Set, 7, 1.
1.TRANSMISSON
Press ▲ or ▼ to select ONor
OFF.
Press Menu/Set.
Press Stop/Exit.
3
Setting the Journal Period
You can set the fax machine to print a journal at specific intervals
(every 30 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set the
journal period to OFF, you can print the report by following the
steps on the next page.
The default setting is EVERY 30 FAXES.
1
2
Press Menu/Set, 7, 2.
2.JOURNAL PERIOD
Press ▲ or ▼ to choose a
journal period.
3
4
5
Press Menu/Set.
(If you choose 7 days, the LCD will ask you to choose a day
on which to begin the 7-day countdown.)
Enter the time to begin printing in 24-hour format.
Press Menu/Set.
(For example: enter 19:45 for 7:45 P.M.)
Press Stop/Exit.
If you select 6, 12, 24 hours, 2 or 7 days, the fax machine will
print the report at the selected time and then erase all jobs
from its memory. If the fax machine’s memory becomes full
with 30 jobs before the time you selected has passed, the fax
machine will print the Journal early and then erase all jobs
from memory. If you want an extra report before it is due to
print, you can print it without erasing the jobs from memory.
Printing reports 9 - 1
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Printing reports
Following reports are available:
Prints a Transmission Verification
1.TRANSMISSION
Reports for the last fax that was sent.
This information will remain until you
pick up the handset.
Prints the Help List so you can see
at-a-glance how to quickly program your
fax machine.
Lists names and numbers stored in
One-Touch and Speed-Dial memory, in
numerical order.
Lists information about the last incoming
and outgoing faxes. (TX means
Transmit.) (RX means Receive.)
Quick-Dial list (above), alphabetically.
2.HELP LIST
3.QUICK-DIAL
4.FAX JOURNAL
5.TEL.INDEX
Lists your settings.
6.USER SETTINGS
7.MEMORY STATUS
Lists summary information and amount
of occupied memory.
How to print a report
1
2
Make sure that there is no document in the ADF.
Press Copy/Reports, then enter the number (see list above)
of the report you want to print. For example, press 6 to print
the USER SETTINGS.
9 - 2 Printing reports
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Making copies
10
Using the fax machine as a copier
You can use this fax machine as a copier. Always make sure you
have paper in the paper tray before making copies.
Copy Key
Incoming faxes cannot be received on paper or into the
memory while the fax machine is copying.
Copy operations
To make a single copy that is not reduced, enlarged or sorted, you
only have to press one key. Remember, your fax machine cannot
scan anything closer than 1/6 in. (4 mm) from the edge of the
paper.
1/8" (3 mm)
Not
Scannable
area
1/6" (4 mm)
1/6" (4 mm)
1/6" (4 mm)
Making a single copy
1
2
Insert the document face down in the ADF.
Press Copy/Reports twice.
To cancel, press Stop/Exit.
Do NOT pull on the paper while copying is in progress.
The default resolution for a single copy is S.FINE. Set the
resolution to PHOTOfor photographs by using the Resolution
key.
Making copies 10 - 1
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Copy options: Single or Multiple copies, Sort/Stack,
Reduce/Enlarge
You can choose additional copy options. First, you can select the
number of copies. Next, you can choose whether multiple copies
will be STACKED (all copies of page 1, then all copies of page 2,
etc.) or SORTED (collated). Finally, you can choose an
enlargement or reduction ratio. To automatically reduce the copy
to the paper size you have set for the paper tray, select AUTO. To
reduce the copy by a fixed percentage, choose 93%, 87%, 75%or
50%. Or, to enlarge the copy, select 150%, 125%or 120%. To copy
a document at its document size, select 100%.
1
2
3
Insert the document face down in the ADF.
Press Copy/Reports.
NO.OF COPIES:01
THEN COPY OR SET
Enter the number of copies
you want (1-99).
To start copying now, press
Copy/Reports.
If you would like to select additional copy options, like
SORT, ELG/RDC(Enlarge or Reduce) press Menu/Set.
4
Press ▲ or ▼ to select SORTor STACK.
To start copying now without enlarging or reducing, press
Copy/Reports.
To reduce or enlarge the
ELG/RDC:100%?
image, press Menu/Set.
Press ▲ or ▼ to select an
SELECT
↑
↓ & SET
5
6
enlargement or reduction ratio.
Press Copy/Reports.
If you are making multiple copies and get a OUT OF MEMORY
message while you are scanning the first page, press
Stop/Exit to cancel the job. Then make a single copy. If you
selected SORTand the OUT OF MEMORYmessage appears
while scanning subsequent pages, you can press
Copy/Reports to copy the portion that is in memory, or press
Stop/Exit to cancel. To restart the copy job using less
memory, press Copy/Reports for stacked copies.
The default resolution for multiple copies or reducing and
enlarging copies is FINE. Set the resolution to S.FINEfor
small print or artwork and PHOTOfor photographs by using the
Resolution key. S.FINEand PHOTOresolutions use up more
memory than FINEmode.
10 - 2 Making copies
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Important information
11
Standard telephone and FCC Notices
These notices are in effect on models sold
and used in the United States only.
This equipment is hearing-aid compatible.
When programming emergency numbers or making test calls
to emergency numbers:
■ Remain on the line and briefly explain to the dispatcher the
reason for the call before hanging up.
■ Perform these activities in the off-peak hours, such as early
morning or late evening.
This equipment complies with Part 68 of the FCC rules and the
requirements adopted by the ACTA. On the backside of this
equipment is a label that contains, among other information, a
product identifier in the format US: AAAEQ##TXXXX. If requested,
this number must be provided to the telephone company.
You may safely connect this equipment to the telephone line by
means of a standard modular jack, USOC RJ11C.
A plug and jack used to connect this equipment to the premises
wiring and telephone network must comply with the applicable
FCC Part 68 rules and requirements adopted by the ACTA. A
compliant telephone cord and modular plug is provided with this
product. It is designed to be connected to a compatible modular
jack that is also compliant. See installation instructions for details.
The REN is used to determine the number of devices that may be
connected to a telephone line. Excessive RENs on a telephone line
may result in the devices not ringing in response to an incoming
call. In most but not all areas, the sum of RENs should not exceed
five (5.0). To be certain of the number of devices that may be
connected to a line, as determined by the total RENs, contact the
local telephone company. For products approved after July 23,
2001, the REN for this product is part of the product identifier that
has the format US:AAAEQ##TXXXX.The digits represented by ##
are the REN without a decimal point (e.g., 06 is a REN of 0.6). For
earlier products, the REN is separately shown on the label.
If this equipment causes harm to the telephone network, the
telephone company will notify you in advance that temporary
discontinuance of service may be required. But if advance notice
isn’t practical, the telephone company will notify the customer as
soon as possible. Also, you will be advised of your right to file a
complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities,
equipment, operations or procedures that could affect the
operation of the equipment. If this happens the telephone company
will provide advance notice in order for you to make necessary
modifications to maintain uninterrupted service.
Important information 11 - 1
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If trouble is experienced with this equipment, for repair or warranty
information, please contact Brother Customer Service. (See
the telephone network, the telephone company may request that
you disconnect the equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact
the state public utility commission, public service commission or
corporation commission for information.
If your home has specially wired alarm equipment connected to the
telephone line, ensure the installation of this equipment does not
disable your alarm equipment. If you have questions about what
will disable alarm equipment, call your telephone company or a
qualified installer.
If you are not able to solve a problem with the fax machine, call
WARNING
For protection against the risk of electrical shock, always
disconnect all cables from the wall outlet before servicing,
modifying or installing the equipment.
This equipment may not be used on coin service lines provided by
the telephone company or connected to party lines.
Brother cannot accept any financial or other responsibilities that
may be the result of your use of this information, including direct,
special or consequential damages. There are no warranties
extended or granted by this document.
WARNING
This fax machine has been certified to comply with FCC standards,
which are applied to the USA only. A grounded plug should be
plugged into a grounded AC outlet after checking the rating of the
local power supply for the fax machine to operate properly and
safely.
Federal Communications Commission (FCC)
Declaration of Conformity (USA only)
Responsible Party:
Brother International Corporation
100 Somerset Corporate Boulevard
Bridgewater, NJ 08807-0911 USA
TEL: (908) 704-1700
declares, that the products
Product Name: FAX575
comply with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference
received, including interference that may cause undesired
operation.
11 - 2 Important information
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This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning
the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
■ Reorient or relocate the receiving antenna.
■ Increase the separation between the equipment and receiver.
■ Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
■ Call the dealer or an experienced radio/TV technician for help.
Important
Changes or modifications not expressly approved by Brother
Industries, Ltd. could void the user’s authority to operate the
equipment.
Industry Canada Compliance Statement (Canada only)
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil num ique de la classe B est conforme la norme
NMB-003 du Canada.
International ENERGY STAR® Compliance Statement
As an ENERGY STAR® Partner, Brother Industries, Ltd. has
determined that product meets the ENERGY STAR® guidelines for
energy efficiency.
Important information 11 - 3
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Important safety instructions
1
2
3
4
Read all of these instructions.
Save them for later reference.
Follow all warnings and instructions marked on the product.
Unplug this product from the AC power outlet before cleaning.
To clean the inside of the machine, use a dry, lint-free cloth,
however, do not use liquid or aerosol cleaners.
5
6
Do not use this product near water.
Do not place this product on an unstable cart, stand, or table.
The product may fall, causing serious damage to the product.
7
Slots and openings in the cabinet and the back or bottom are
provided for ventilation; to ensure reliable operation of the
product and to protect it from overheating, these openings
must not be blocked or covered. The openings should never
be blocked by placing the product on a bed, sofa, rug, or other
similar surface. This product should never be placed near or
over a radiator or heater. This product should never be placed
in a built-in installation unless proper ventilation is provided.
8
9
This product should be operated from the type of power
source indicated on the label. If you are not sure of the type of
power available, call your dealer or local power company.
This product is equipped with a 3-wire grounded type plug, a
plug having a third (grounded) pin. This plug will only fit into a
grounded-type power outlet. This is a safety feature. If you are
unable to insert the plug into the outlet, call your electrician to
replace your obsolete outlet. Do not defeat the purpose of the
grounded-type plug.
10 Do not allow anything to rest on the power cord. Do not place
this product where people can walk on the cord.
11 If an extension cord is used with this product, make sure that
the total ampere ratings on the products plugged into the
extension cord do not exceed the extension cord ampere
rating. Also, make sure that the total of all products plugged
into the wall outlet does not exceed 15 amperes (USA only).
12 Do not place anything in front of the fax machine that will block
received faxes. Do not place anything in the path of received
faxes.
13 Wait until pages have exited the fax machine before picking
them up.
14 Never push objects of any kind into this product through
cabinet slots, since they may touch dangerous voltage points
or short out parts resulting in the risk of fire or electric shock.
Never spill liquid of any kind on the product.
15 Do not attempt to service this product yourself, as opening or
removing covers may expose you to dangerous voltage points
and/or other risks, and may void your warranty. Refer all
servicing to Brother Authorized Service Personnel. A list of
Authorized Service Centers has been included for your
convenience, or you may contact Brother Customer Service
for your nearest Brother Authorized Service Center.
11 - 4 Important information
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16 Unplug this product from the AC power outlet and refer
servicing to Authorized Service Personnel under the following
conditions:
■ When the power cord is damaged or frayed.
■ If liquid has been spilled into the product.
■ If the product has been exposed to rain or water.
■ If the product does not operate normally when the
operating instructions are followed. Adjust only those
controls that are covered by the operating instructions.
Improper adjustment of other controls may result in
damage and will often require extensive work by a
qualified technician to restore the product to normal
operation.
■ If the product has been dropped or the cabinet has been
damaged.
■ If the product exhibits a distinct change in performance,
indicating a need for service.
17 To protect your product against power surges, we
recommend the use of a power protection device (Surge
Protector).
Trademarks
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a registered trademark of Brother Industries, Ltd.
© 2004 Brother Industries, Ltd. All rights reserved.
All other brand and product names mentioned in this manual
are registered trademarks of their respective companies.
Shipment of the fax machine
If for any reason you must ship your fax machine, carefully
package the fax machine to avoid any damage during transit. We
recommend that you save and use the original packaging. The fax
machine should also be adequately insured with the carrier.
Important information 11 - 5
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Troubleshooting and routine
maintenance
12
Troubleshooting
IMPORTANT
For technical help, you must call the country where you bought
the fax machine. Calls must be made from within that country.
Error messages
As with any sophisticated office product, errors may occur. If this
happens, your fax machine identifies the problem and displays an
error message. The most common error messages are shown
below.
You can correct most problems by yourself. If you need more help,
call the Brother fax back system (USA only).
In USA only: 1-800-521-2846
ERROR MESSAGES
ERROR
MESSAGE
CAUSE
ACTION
CHECK PAPER
The fax machine is out of Refill the paper or remove
RELOAD PAPER
PRESS STOP KEY
paper or paper is not
properly loaded in the
paper tray.
the paper and load it again. If
this error appears while
receiving a fax, load paper to
restart printing. If you were
copying or printing reports,
load paper and try again.
The paper is jammed in
the fax machine.
COVER IS OPEN
CLOSE COVER
The cover is not closed
completely.
Close the cover.
DOCUMENT JAM
REMOVE JAM
The documents were not Insert the document again.
inserted or fed properly, or
were too long.
PRESS STOP KEY
in the fax machine.
DR MODE IN USE
LINE DISCONNECT
The fax machine is set to Set Distinctive Ring to off.
Distinctive Ring mode.
You can not change the
Receive Mode from
Manual to another mode.
The other person or other Try to send again.
person’s fax machine
stopped the call.
MEMORY NEAR FULL
CLEAR MEMORY
The fax machine is almost Clear the faxes and
out of memory.
scheduled jobs from the
memory.
—OR—
Print the faxes that are in the
12 - 1 Troubleshooting and routine maintenance
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ERROR MESSAGES
ERROR
MESSAGE
CAUSE
ACTION
NOT REGISTERED
You tried to access a
Set up the One-Touch or
number that is not
programmed.
OUT OF MEMORY
CLEAR MEMORY
The data is too large for
the fax machine’s
memory.
(Fax sending or copy
operation in process)
Press Stop/Exit and wait
until the other operations in
progress finish and then try
again.
—OR—
Clear the faxes and
schedule jobs in the
memory. To gain extra
memory, you can turn off
Fax Storage. (Setting Fax
Print the faxes that are in the
memory. (Printing a fax from
PAPER JAM
The paper is jammed in
the fax machine.
PLS OPEN COVER
REMOVE JAM
PHONE LINE BUSY
The number you dialed
does not answer or is
busy.
Verify the number and try
again.
POLLING FAILED
You tried to poll a fax
machine that is not in
Polled Waiting mode.
Check the other fax
machine’s polling setup.
PRINTHEAD
The print head has
overheated.
Wait 30 minutes for it to cool
or wait until the message
disappears automatically.
OVERHEATED
WAIT TO COOL
RECEIVE FAILED
Poor phone line quality
If the problem continues, call
caused a communication the telephone company and
error.
ask them to check your
phone line.
RIBBON EMPTY
Your fax machine is out of Install the print cartridge or
ribbon orthe print cartridge change the ribbon again.
RESET OR REPLACE
is not properly installed.
Troubleshooting and routine maintenance 12 - 2
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ERROR MESSAGES
ERROR
MESSAGE
CAUSE
ACTION
MEMORY DISABLED
UNABLE TO INIT
UNABLE TO PRINT
UNABLE TO SCAN
The fax machine has a
mechanical problem.
—OR—
Aforeign obstacle, such as machine. If the error
a clip or ripped paper, is in message continues,
the fax machine.
Open the top cover and
remove any foreign
obstacles from inside the fax
disconnect the fax machine
from the power source for
several minutes then
reconnect it. You will lose all
faxes in the memory. Please
follow the steps below
before disconnecting the fax
machine so you will not lose
any important messages.
Check whether the fax
machine has faxes in the
memory
1. Press Menu/Set, 0, 0, 1.
2. If the fax machine does
not have faxes in its
memory, disconnect the
fax machine from the
power source for several
minutes and then
reconnect it.
—OR—
If faxes are present, you
can transfer them to
another fax machine. Go
to Step 3.
Transfer faxes to another
fax machine
3. Enter the fax number to
which faxes will be
forwarded.
4. Press Fax Start.
5. After the faxes are
transferred, disconnect
the fax machine from the
power source for several
minutes and then
reconnect it.
Transfer Journal report to
another fax machine
You can transfer the Fax
Journal report to another fax
machine.
1. Press Menu/Set, 0, 0, 2.
2. Enter the fax number to
which faxes will be
forwarded.
3. Press Fax Start.
If you have not set up your
Station ID, you cannot enter
fax transfer mode.
If the error message still
continues, call Brother
Customer Service.
In USA:
1-800-284-4329
In Canada:
1-877-BROTHER
12 - 3 Troubleshooting and routine maintenance
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Compatibility
If you are having difficulty sending or receiving a fax due to
possible interference on the phone line, we recommend that you
try setting the compatibility to BASIC.
1
2
Press Menu/Set, 0, 1.
1.COMPATIBILITY
Press ▲ or ▼ to select BASIC
(or NORMAL).
Press Menu/Set.
Press Stop/Exit.
3
Document Jam or Paper Jam
Document Jam
The documents were not inserted or fed properly, or were too long.
1
2
Remove any paper from ADF that is not jammed.
Open the top cover by lifting the lever on the right side of the
top cover.
3
4
Pull the document toward the front of your fax machine.
Top Cover
Document is jammed.
Close the top cover. Press down on both sides of the top
cover until it clicks.
Troubleshooting and routine maintenance 12 - 4
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Paper Jam
The paper is jammed in your fax machine.
1
Remove any paper that is not jammed.
2
Open the top cover by lifting the lever on the right side of the
top cover.
Top Cover
3
Pull the jammed paper gently from the paper feeder toward
the front of the fax machine as per diagram A.
If you can’t, pull the jammed paper towards the back and
remove it as per diagram B.
Diagram A
Diagram B
Printout is jammed.
4
5
Close the top cover. Press down on both sides of the top
cover until it clicks.
Put the paper back into the paper tray.
12 - 5 Troubleshooting and routine maintenance
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If you are having difficulty with the fax machine
If you think there is a problem with your fax machine or the way
your faxes look, make a copy first. If the copy looks good, the
problem is probably not the fax machine. Check the chart below
and follow the troubleshooting tips.
DIFFICULTY
SUGGESTIONS
Printing or Receiving Faxes
Condensed print
If your copy looks good, you probably had a bad
and white streaks connection, with static or interference on the phone
across the page or line. If the copy looks bad, call Brother Customer
the top and bottom Service at 1-800-284-4329 (in USA) or
of sentences are
cut off.
1-877-BROTHER (in Canada).
Vertical black lines Your machine’s print head might be dirty. Clean the
when receiving.
print head. (See Cleaning the print head on page 13-9.)
The sender’s scanner may be dirty. Ask the sender to
make a copy to see if the problem is with the sending
machine. Try receiving from another fax machine.
If the problem continues, call Brother Customer
Service at 1-800-284-4329 (in USA) or
1-877-BROTHER (in Canada).
Phone Line or Connections
The fax machine
does not answer
when called.
Make sure the fax machine is in the correct receiving
fax machine to hear it answer. If there is still no answer,
check the telephone line cord connection. Connect a
standard telephone to the fax machine’s telephone
wall jack. If there is no ringing when you call the fax
machine, ask your telephone company to check the
line.
External
Make sure the telephone line cord from your TAD is
connected to the back of the fax machine, in the jack
Telephone
(TAD) does not
answer when
called
No dial tone on the Press Hook—OR—Lift the handset. If you don’t hear a
handset
dial tone, check telephone line cord connections at the
fax machine and wall jack. Check that the handset is
connected to the fax machine’s handset jack. Test the
wall jack with another single line telephone. If there is
no dial tone at the wall outlet, call your telephone
company.
The Caller ID does The Caller ID signal is sent ten seconds after the Call
not display after
the Call Waiting
signal
Waiting Signal and speaking may interfere with it.
When you hear the Call Waiting signal, ask the other
party to hold while you answer the call. Then stop
speaking until you see the Caller ID on the LCD.
Receiving Faxes
Cannot receive a Make sure that the fax machine is in the correct
fax
If there seems to be interference on your phone line, try
Troubleshooting and routine maintenance 12 - 6
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DIFFICULTY
SUGGESTIONS
Sending Faxes
Cannot send a fax Ask the other party to check that the receiving machine
has paper.
Print the Transmission Verification Report and check
Poor sending
quality.
Try changing your resolution to FINEor S.FINE. Make
a copy to check the fax machine’s scanner operation.
Dialing does not
work
Check all line cord connections and make sure the
curled handset cord is not in the EXT jack.
Check the power cord connection. Send a manual fax
by pressing Hook or by lifting the handset and dialing
the number. Wait to hear fax receiving tones before
pressing Fax Start.
(Canada only) Change the Tone/Pulse setting.
Vertical black lines Use the fax machine to make a copy. If the copy shows
when sending.
the same problem, the scanner area is dirty. Lift the top
cover and check the document path. Clean the white
film and the scanner’s glass strip using isopropyl
Transmission
There is probably temporary noise or static on the
Verification Report phone line. Try sending the fax again.
prints “RESULT:
NG”
Try setting the Compatibility to BASIC.
If the problem continues, call the telephone company
to check your phone line.
Handling Incoming Calls
Double-ring in
FAX/TEL mode
The fax machine knows the incoming call is not a fax
so it is signaling you to answer the telephone call. Pick
up the fax machine’s handset or answer from an
extension phone, and then press the fax machine’s
Telephone Answer Code (default setting is #51).
Transferring a call If you have answered at the fax machine’s handset,
to the fax machine press Fax Start and hang up immediately.
If you answered at an extension phone, press your
three-digit Fax Receive Code (default setting is 51).
When the fax machine answers, hang up.
The fax machine
“hears” voice as
fax tone
If the fax machine is set to Easy Receive ON, it is more
sensitive to sounds. The fax machine may mistakenly
interpret certain voices or music on the line as a calling
fax machine and respond with fax receiving tones.
Deactivate the fax by pressing #51 if you are at an
extension phone or press Stop/Exit if you are at the
fax machine or an external phone.
Try avoiding this problem by turning Easy Receive to
Custom features
on a single line
If you have Call Waiting, Ring Master, Voice Mail, an
alarm system or any other custom feature on a single
phone line with the fax machine, it may create a
problem sending or receiving fax data.
For example: If you are sending or receiving a fax
message while a custom feature signal comes through
on the line, the signal can temporarily interrupt or
disrupt the fax data. Your fax machine’s ECM feature
should help overcome this problem. This condition is
related to the telephone system industry and is
common to all devices that send and receive data on a
single, shared line with custom features. If avoiding a
slight interruption is crucial to your business, we
recommend a separate phone line with no custom
features.
12 - 7 Troubleshooting and routine maintenance
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Routine maintenance
Cleaning the print head
Clean the print head when you want to improve the print quality and
also as part of your routine maintenance.
After you have just used the fax machine, some internal parts
of the fax machine are extremely HOT! So please be careful.
1
Before you clean inside the fax machine, unplug the
telephone line cord first, and then the power cord from the AC
power outlet.
2
3
Open the top cover by lifting the lever on the right side of the
top cover.
Take out the print cartridge.
4
To clean your fax machine’s print head, wipe the print head
with a lint-free cloth that is dry or lightly moistened with
isopropyl alcohol.
5
6
Wait until the alcohol on the print head is completely dry.
12-9.)
Close the top cover. Press down on both sides of the top
cover until it clicks.
8
Plug in the telephone line cord back in first and then plug the
power cord back into the AC power outlet.
Troubleshooting and routine maintenance 12 - 8
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Cleaning the scanner
1
Before you clean inside the fax machine, unplug the
telephone line cord first, and then the power cord from the AC
power outlet.
2
3
Open the top cover by lifting the lever on the right side of the
top cover.
Clean the white film and the glass strip with isopropyl alcohol
on a lint-free cloth.
White Film
Glass Strip
Be careful not to bend the white film or drop anything into the
fax machine.
4
5
Close the top cover. Press down on both sides of the top
cover until you hear it click into place.
Plug in the telephone line cord back in first and then plug the
power cord back into the AC power outlet.
Changing the ribbon
The starter ribbon prints up to 30 pages.
1
Open the top cover by lifting the lever on the right side of the
top cover.
2
Remove the print cartridge containing the used ribbon and set
it upside–down with the blue gear in the upper left corner.
Blue Gear
12 - 9 Troubleshooting and routine maintenance
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3
Take the used ribbon out of the cartridge:
1
2
Snap out the upper and lower right white spools.
Slide the roll off the blue gear and lower left white spool. (Do
not remove the blue gear and lower left white spool)
.
Blue
Gear
Used Ribbon
Upper White Spool
White
Spool
(Do not
remove.)
Lower White
Spool
Cartridge
4
5
Slide the white elastic off the new refill rolls and set them down
with the full roll in the lower position. (The ribbon’s shiny side
is facing down.)
Remove the white spools from the ends of the used cardboard
cores. Then insert them into the same positions in the new
cores.
White Spools
6
Install the new ribbon in the cartridge:
1 Slip the lower left cardboard core onto the white spool of
the cartridge and then slip the upper blue core onto the
blue gear of the cartridge.
2 Insert the upper and lower right white spools into the
holders.
Shiny side is face down.
Blue
Gear
White
Spool
White Spools
Insert the teeth of the white spool into the cutouts of the
cardboard core.
Troubleshooting and routine maintenance 12 - 10
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7
8
Turn the left blue gear to tighten the ribbon as shown in the
illustration.
Turn the cartridge over and re-install it in your fax machine:
Insert the recessed
four holders.
first and place the cartridge into its
9
Press down on both sides of the top cover to close it securely.
12 - 11 Troubleshooting and routine maintenance
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Glossary
G
ADF (automatic document feeder) The document can be
placed in the ADF and scanned one page at a time
automatically.
Automatic fax transmission Sending a fax without picking up
the handset or pressing Hook.
Automatic Redial A feature that enables your fax machine to
redial the last fax number after five minutes if the fax did not go
through because the line was busy.
Auto Reduction Reduces size of incoming faxes.
Backup Print Sets the fax machine to print a copy of every fax
that is received and stored in memory. This is a safety feature
so you will not lose message during a power failure.
Beeper Volume Volume setting for the beep when you press a
key or make an error.
Broadcasting The ability to send the same fax message to more
than one location.
Call Reservation Allows you send a fax and then at the end of
transmission, you can talk with the other party.
Caller ID A service purchased from the telephone company that
lets you see the number (or name) of the party calling you.
Call Waiting/Caller ID Subscribers to this service from the
telephone company can see the caller ID of a second call while
on the telephone and can switch back and forth between two
calls.
Cancel Job Cancels a programmed job, like Delayed Fax or
Polling.
CNG tones The special tones (beeps) sent by fax machines
during automatic transmission to tell the receiving machine
that a fax machine is calling.
Communication error An error during fax sending or receiving,
usually caused by line noise or static.
Contrast Setting to compensate for dark or light documents, by
making faxes or copies of dark documents lighter and light
documents darker.
Cover Page Prints a page at the other party’s machine that
contains the sender and recipient’s name and fax number,
number of pages and comment. You can generate an
electronic cover page at the other end with pre-programmed
information from memory or you can print a sample cover page
to fax with your document.
Delayed Fax Sends your fax at a specified later time that day.
Distinctive Ring A subscriber service purchased from the
telephone company that gives you another phone number on
an existing phone line. The Brother fax machine uses the new
number to simulate a dedicated fax line.
Glossary G - 1
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Easy Receive Enables the fax machine to respond to CNG tones
if you interrupt a fax call by answering it.
ECM (Error Correction Mode) Detects errors during fax
transmission and resends the pages of the fax that had an
error.
Extension telephone A telephone on the fax number that is
plugged into a separate telephone wall jack.
External telephone A TAD (telephone answering device) or
telephone that is plugged into the EXT jack of the fax machine.
F/T Ring Time The length of time that the Brother fax machine
rings (when the receive mode setting is FAX/TEL) to notify you
to pick up a voice call that it answered.
Fax Forwarding Sends a fax received in memory to another
pre-programmed fax number.
Fax Receive Code Press this code ( 5 1) when you answer a
fax call from an extension or external phone.
Fax Storage You can store faxes in memory.
Fax tones The signals sent by sending and receiving fax
machines while communicating information.
FAX/TEL You can receive faxes and telephone calls. Do not use
this mode if you are using a telephone answering device
(TAD).
Fine resolution Resolution is 203 x 196 dpi. It is used for small
print and graphs.
Group number A combination of One-Touch and/or Speed-Dial
numbers that are stored on a One-Touch key for Broadcasting.
Help list A printout of the complete Menu that you can use to
program your fax machine when you do not have the User’s
Guide with you.
LCD (liquid crystal display) The display screen on the fax
machine that shows interactive messages during On-Screen
Programming and shows the date and time when the fax
machine is idle.
Manual fax When you lift the handset or press Hook so you can
hear the receiving fax machine answer before you press
Fax Start to begin transmission.
Menu mode Programming mode for changing your fax machine’s
settings.
Next Fax Reservation Accepts the next document in the ADF for
transmission while the fax machine is still receiving.
One-Touch Keys on the fax machine’s control panel where you
can store numbers for easy dialing. You must use a separate
key for each number.
Out of Paper Reception Receives faxes into the fax machine’s
memory when the fax machine is out of paper.
Overseas Mode Makes temporary changes to the fax tones to
accommodate noise and static on overseas phone lines.
Paging This feature enables your fax machine to call your pager
when a fax is received into its memory.
G - 2 Glossary
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Pause Allows you to place a 3.5 second delay in the dialing
sequence stored on One-Touch keys or Speed-Dial numbers.
Photo resolution A resolution setting that uses varying shades of
gray for the best representation of photographs.
Polling The process of a fax machine calling another fax machine
to retrieve waiting fax messages.
Pulse (Canada only) A form of rotary dialing on a telephone line.
Quick Dial List A listing of names and numbers stored in
One-Touch and Speed-Dial memory, in numerical order.
Remote Access Code Your own four-digit code (--- ) that
allows you to call and access the fax machine from a remote
location.
Resolution The number of vertical and horizontal lines per inch.
See: Standard, Fine, Super Fine and Photo.
Ring Delay The number of rings before the fax machine answers
in FAX ONLYand FAX/TELmodes.
Search An electronic, alphabetical listing of stored One-Touch,
Speed-Dial and Group numbers.
Speed-Dial A pre-programmed number for easy dialing. You
must press the Search/Speed Dial key and then #, two digit
code to start the dialing process.
Standard resolution 203 x 98 dpi. It is used for regular size text
and quickest transmission.
Station ID The stored information that appears on the top of faxed
pages. It includes the sender’s name and fax number.
Super fine resolution 203 x 392 dpi. Best for very small print and
line art.
TAD (telephone answering device) You can connect an
external device or answering machine to the EXT. jack of your
fax machine.
Telephone Answer Code (Fax/Tel mode only) When the fax
machine answers a voice call, it pseudo/double-rings. You can
pick up at an extension phone by pressing this code (# 5 1).
Tel-Index List A listing of names and numbers stored in
One-Touch and Speed-Dial memory, in alphabetical order.
Tone A form of dialing on the telephone line used for Touch Tone
telephones.
Transmission The process of sending documents over the
phone lines from the fax machine to a receiving fax machine.
Transmission Verification Report A listing for each
transmission, that shows its date, time and number.
User Settings A printed report that shows the current settings of
the fax machine.
Glossary G - 3
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Specifications
S
General
Type
Desktop facsimile transceiver
512 KB
17-24 lb (64 g/m2 – 90 g/m2): Up to 50
sheets (Temperature: 23°C, Humidity
50% )
Memory Capacity
Paper Tray
Paper Output
Printer Type
17-24 lb (64 g/m2 – 90 g/m2): Up to 20
sheets
Line Thermal with Ribbon
16 characters x 1 Line
LCD
(Liquid Crystal Display)
Operating Environment Temperature: 50-95 °F (10-35 °C)
Humidity: 20-80%
Best Print Quality
Power Source
68-86 °F (20-30 °C)
120V AC 50/60 Hz (USA and
Canadian version only)
Power Consumption
Dimensions
Standby: under 4.8 watts
Operating: under 160 watts
13.4 in
(340 mm)
5.4 in
(138 mm)
5.1 in
(129 mm)
7.4 in
(187 mm)
10.5
(267 mm)
11.9 in
(302 mm)
Weight
5.5 lb (2.5 kg) (with components)
Copy
Enlarge/Reduce
50% to 150%
(50, 75, 87, 93, 100, 120, 125, 150% &
Auto)
Multiple Copies
Up to 99 pages plus sort
S - 1 Specifications
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Fax
Compatibility
Coding System
Modem Speed
ITU-T Group 3
Modified Huffman (MH)
9600/7200/4800/2400 bps;
Automatic Fallback
Document Size
Paper Size
Scanner Width: Max. 8.5" (216 mm)
Letter, Legal
Automatic Document Up to 10 pages
Feeder (ADF)
Gray Scale
64 levels
Polling Types
Contrast Control
Resolution
Standard, Sequential
Automatic/Light/Dark (manual setting)
• Horizontal 203 dot/inch (8 dot/mm)
• Vertical Standard — 98 line/inch (3.85
line/mm)
Fine, Photo —196 line/inch
(7.7 line/mm)
Superfine, Photo (copy) —
392 line/inch( 15.4 line/mm)
One-Touch Dial
Speed-Dial
4 stations
100 stations
Groups
Up to 4 groups
Broadcasting
Automatic Redial
Auto Answer
Speaker Type
Up to 104 locations
One time after 5 minutes
0, 1, 2, 3 or 4 rings
Monitor
Communication
Source
Public switched telephone network
Memory Transmission Up to 20 pages *
Out of Paper Reception Up to 25 pages *
Refill Ribbon Roll
Yield: Up to 150 pages (Letter)
* “Pages” refers to the ITU-T Test Chart #1 (in Out of Paper
Reception in ECM mode). Specifications and printed materials
are subject to change without prior notice.
Specifications S - 2
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sending
N
O
P
G
H
HELP
Q
I
Group dial
J
Jacks
EXT jack
One-Touch dial
Speed-Dial
L
M
R
Manual
Index I - 2
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Remote Retrieval
W
Resolution
S
T
Text, entering
if you are having difficulty
U
V
Volume, setting
I - 3 Index
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Remote Retrieval Access Card
If you plan to receive fax messages while away from the fax
machine, carrying the Remote Retrieval Access Card printed
below will serve as a convenient reminder of the retrieval
procedures. Simply cut out the card and fold it to fit your wallet or
organizer. Keeping it handy will help you derive the full benefit of
the fax machine’s Forwarding, Paging and Remote Retrieval
features.
ARD
C
CES
A
TRIEVAL
R
MOTE
1
2
4
5
6
3
R
Fold
Fold
Remote Retrieval Access Card R - 1
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4
3
2
1
Fold
Fold
R - 2
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EQUIPMENT ATTACHEMNT LIMITATIONS
(Canada only)
NOTICE
This product meets the applicable industry Canada technical
specifications.
NOTICE
The Ringer Equivalence Number is an indication of the maximum
number of devices allowed to be connected to a telephone
interface.
The termination on an interface may consist of any combination of
devices subject only to the requirement that the sum of the RENs
of all the devices does not exceed five.
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®
Brother International Corporation
100 Somerset Corporate Boulevard
P.O. Box 6911
Bridgewater, NJ 08807–0911 USA
Brother International Corporation (Canada) Ltd.
1 rue Hôtel de Ville,
Dollard-des-Ormeaux, QC, CANADA H9B 3H6
Visit us on the World Wide Web
http://www.brother.com
These machines are made for use in the USA and CANADA only.
We cannot recommend using them overseas because it may violate
the Telecommunications Regulations of that country and the power
requirements of your multi-function center may not be compatible
with the power available in foreign countries. Using USA or
CANADA models overseas is at your own risk and may void
your warranty.
US/CAN
LF39290011
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