Brother All in One Printer MFC8710DW User Manual

Basic User’s Guide  
MFC-8510DN  
MFC-8710DW  
MFC-8810DW  
MFC-8910DW  
Not all models are available in all countries.  
Version A  
USA/CAN  
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Brother numbers  
Important  
For technical help, you must call the country where you bought the machine. Calls must be  
made from within that country.  
Register your product  
By registering your product with Brother International Corporation, you will be recorded as the  
original owner of the product. Your registration with Brother:  
may serve as confirmation of the purchase date of your product should you lose your receipt;  
may support an insurance claim by you in the event of product loss covered by insurance; and,  
will help us notify you of enhancements to your product and special offers.  
Please complete and fax the Brother Warranty Registration and Test Sheet or, for your  
convenience and most efficient way to register your new product, register on-line at  
FAQs (frequently asked questions)  
The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function  
Center needs. You can download the latest software and utilities and read FAQs and  
troubleshooting tips to learn how to get the most from your Brother product.  
Note  
You can check here for Brother driver updates.  
To keep your machine’s performance up to date, check here for the latest firmware upgrade.  
For Customer Service  
In USA:  
1-877-BROTHER (1-877-276-8437)  
1-901-379-1215 (fax)  
In Canada:  
1-877-BROTHER  
(514) 685-4898 (fax)  
Service Center Locator (USA only)  
For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437)  
or visit us on-line at http://www.brother-usa.com/service/.  
Service Center Locations (Canada only)  
For the location of a Brother authorized service center, call 1-877-BROTHER.  
i
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Ordering accessories and supplies  
For best quality results use only genuine Brother accessories, which are available at most Brother  
retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,  
or American Express credit card, you can order accessories directly from Brother. (You can visit  
us online for a complete selection of the Brother accessories and supplies that are available for  
purchase.)  
Note  
In Canada, only Visa and MasterCard are accepted.  
In USA:  
1-877-552-MALL (1-877-552-6255)  
1-800-947-1445 (fax)  
In Canada:  
1-877-BROTHER  
Description  
Item  
TN-720 (Approx. 3,000 pages)  
TN-750 (Approx. 8,000 pages)  
Toner Cartridge <Black>  
Drum Unit  
DR-720 (Approx. 30,000 pages)  
LG3077001  
Telephone Line Cord  
Basic User's Guide  
LX9912001 (English for USA and Canada)  
LX9496002 (French for Canada)  
Quick Setup Guide  
(MFC-8510DN)  
LX9501001 (English for USA and Canada)  
(MFC-8710DW, MFC-8810DW and MFC-8910DW)  
LX9911001 (English for USA and Canada)  
(MFC-8510DN)  
LX9501002 (French for Canada)  
(MFC-8710DW and MFC-8910DW)  
LX9708002 (French for Canada)  
Paper Tray 2  
LT-5400  
(MFC-8710DW, MFC-8810DW and  
MFC-8910DW option)  
1
2
3
4
5
6
Letter or A4 size single-sided pages.  
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.  
Standard toner cartridge  
High yield toner cartridge  
1 page per job.  
Drum life is approximate and may vary by type of use.  
ii  
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Notice - Disclaimer of Warranties  
(USA and Canada)  
BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR  
AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR  
IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF  
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE  
SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE  
ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE  
SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS  
OR OTHERWISE. THE ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE  
SOFTWARE IS ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT  
PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE  
ABOVE EXCLUSION MAY NOT APPLY TO YOU.  
IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY  
CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR  
LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS  
INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE THE  
SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF  
SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME PROVINCES IN  
CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR  
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY  
TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL  
DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS OF THE FORM OF THE  
ACTION (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT  
LIABILITY OR OTHERWISE), WILL BE LIMITED TO $50.  
Compilation and Publication Notice  
Under the supervision of Brother Industries Ltd., this manual has been compiled and published,  
covering the latest product descriptions and specifications.  
The contents of this manual and the specifications of this product are subject to change without  
notice.  
Brother reserves the right to make changes without notice in the specifications and materials  
contained herein and shall not be responsible for any damages (including consequential) caused  
by reliance on the materials presented, including but not limited to typographical and other errors  
relating to the publication.  
iii  
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User's Guides and where do I find them?  
Which Guide?  
What's in it?  
Where is it?  
Product Safety  
Guide  
Read this Guide first. Please read the Safety Printed / In the Box  
Instructions before you set up your machine.  
See this Guide for trademarks and legal  
limitations.  
Quick Setup Guide  
Basic User's Guide  
Follow the instructions for setting up your  
machine and installing the drivers and  
software for the operating system and  
connection type you are using.  
Printed / In the Box  
Learn the basic Fax, Copy, Scan and Direct Printed / In the Box  
Print operations and how to replace  
consumables. See troubleshooting tips.  
Advanced User's  
Guide  
Learn more advanced operations: Fax,  
Copy, security features, printing reports and Installer CD-ROM /  
PDF file /  
performing routine maintenance.  
In the Box  
Software User's  
Guide  
Follow these instructions for Printing,  
Scanning, Network Scanning, Remote  
Setup, PC-Fax, and using the Brother  
ControlCenter utility.  
PDF file /  
Installer CD-ROM /  
In the Box  
Network User's  
Guide  
This Guide provides useful information  
about wired and wireless network settings  
and security settings using the Brother  
machine. You can also find supported  
protocol information for your machine and  
detailed troubleshooting tips.  
PDF file /  
Installer CD-ROM /  
In the Box  
Wi-Fi Direct™ Guide This Guide provides details on how to  
PDF file / Brother Solutions  
configure and use your Brother machine for  
Center  
(MFC-8710DW,  
wireless printing directly from a mobile  
MFC-8810DW and  
device supporting the Wi-Fi Direct™  
MFC-8910DW)  
standard.  
Google Cloud Print  
Guide  
This Guide provides details on how to  
configure your Brother machine to a Google  
account and use Google Cloud Print  
services for printing over the Internet from  
devices using Gmail™ for mobile, GOOGLE  
DOCS™ for mobile and applications for the  
Chrome OS.  
PDF file / Brother Solutions  
Center  
Mobile Print/Scan  
Guide for Brother  
iPrint&Scan  
This Guide provides useful information  
PDF file / Brother Solutions  
about printing JPEG and PDF files from  
Center  
your mobile device and scanning from your  
Brother machine to your mobile device when  
connected on a Wi-Fi network.  
iv  
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Which Guide?  
AirPrint Guide  
What's in it?  
Where is it?  
This Guide provides information for using  
AirPrint to print from Mac OS X 10.7.x and  
your iPhone, iPod touch, iPad, or other iOS  
device to your Brother machine without  
installing a printer driver.  
PDF file / Brother Solutions  
Center  
1
2
PDF printing is not supported on Windows® Phone.  
v
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Table of Contents  
(Basic User’s Guide)  
Accessing the Advanced User’s Guide, Software User’s Guide and  
®
vi  
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®
vii  
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10  
Printing data from a USB Flash memory drive or digital camera  
Printing data directly from the USB Flash memory drive or digital camera  
viii  
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ix  
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Table of Contents  
(Advanced User's Guide)  
You can view the Advanced User's Guide on the Installer CD-ROM.  
The Advanced User's Guide explains the following features and operations.  
1
General Setup  
6
7
Printing reports  
IMPORTANT NOTE  
Memory storage  
Volume settings  
Automatic Daylight Saving Time  
Ecology features  
Quiet mode feature  
LCD Contrast  
Fax reports  
Reports  
Making copies  
Copy settings  
Duplex (2-sided) copying  
A
Routine maintenance  
Dial Prefix  
Cleaning and checking the machine  
Mode Timer  
Replacing periodic maintenance  
parts  
2
3
4
5
Security features  
Packing and shipping the machine  
Secure Function Lock 2.0  
Setting Lock  
B
Options  
Restricting dialing  
Options  
Optional paper tray (LT-5400)  
Memory board  
Sending a fax  
Additional sending options  
Additional sending operations  
Polling overview  
C
D
Glossary  
Index  
Receiving a fax  
Remote Fax Options  
Additional receiving operations  
Polling overview  
Dialing and storing numbers  
Telephone line services  
Additional dialing operations  
Additional ways to store numbers  
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General information  
1
1
1
Using the  
documentation  
Bold  
Bold style identifies keys on the  
machine's control panel or on  
the computer screen.  
1
Thank you for buying a Brother machine!  
Reading the documentation will help you  
make the most of your machine.  
Italics  
Italicized style emphasizes an  
important point or refers you to  
a related topic.  
Courier Courier New font identifies the  
New  
messages shown on the LCD  
of the machine.  
Symbols and conventions  
used in the documentation  
1
Follow all warnings and instructions marked  
on the product.  
The following symbols and conventions are  
used throughout the documentation.  
Note  
Most of the illustrations in this User's  
Guide show the MFC-8910DW.  
WARNING  
WARNING indicates a potentially  
hazardous situation which, if not avoided,  
could result in death or serious injuries.  
Important  
Important indicates a potentially hazardous  
situation which, if not avoided, may result in  
damage to property or loss of product  
functionality.  
Prohibition icons indicate actions  
that must not be performed.  
Electrical Hazard icons alert you to a  
possible electrical shock.  
Hot Surface icons warn you not to  
touch machine parts that are hot.  
Fire hazard icons alert you to the  
possibility of fire.  
Notes tell you how you should  
respond to a situation that may arise  
or give tips about how the current  
operation works with other features.  
1
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Chapter 1  
c If the language screen appears, click  
your language. The CD-ROM Top Menu  
will appear.  
Accessing the  
Advanced User’s  
Guide, Software User’s  
Guide and Network  
User’s Guide  
1
This Basic User's Guide does not contain all  
the information about the machine such as  
how to use the advanced features for Fax,  
Copy, Printer, Scanner, PC-Fax and  
Network. When you are ready to learn  
detailed information about these operations,  
read the Advanced User's Guide,  
Software User’s Guide and  
d Click Documentation.  
Network User’s Guide that are on the  
Installer CD-ROM.  
e Click PDF documents. If the country  
screen appears, choose your country.  
After the list of User’s Guides appears,  
choose the Guide you want to read.  
Viewing Documentation  
1
®
Viewing Documentation (Macintosh)  
1
Viewing Documentation (Windows )  
1
To view the documentation, from the Start  
menu, select Brother, MFC-XXXX (where  
XXXX is your model name) from the  
programs group, and then choose  
User’s Guides.  
a Turn on your Macintosh. Insert the  
Installer CD-ROM into your CD-ROM  
drive. The following window will appear.  
If you have not installed the software, you can  
find the documentation on the Installer  
CD-ROM by following the instructions below:  
a Turn on your computer. Insert the  
Installer CD-ROM into your CD-ROM  
drive.  
Note  
If the Brother screen does not appear  
automatically, go to My Computer  
(Computer), double-click the CD-ROM  
icon, and then double-click start.exe.  
b Double-click the Documentation icon.  
c If the model name screen appears,  
choose your model name and click  
Next.  
b If the model name screen appears, click  
your model name.  
d If the language screen appears, double-  
click your language folder.  
2
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General information  
e Double-click top.pdf. If the country  
How to find Network setup instructions  
screen appears, choose your country.  
Your machine can be connected to a wireless  
or wired network.  
f After the list of User’s Guides appears,  
1
choose the Guide you want to read.  
Basic setup instructions uu Quick Setup  
Guide  
How to find Scanning instructions  
1
(MFC-8710DW, MFC-8810DW and  
MFC-8910DW) If your wireless access point  
or router supports Wi-Fi Protected Setup or  
AOSS™ uu Quick Setup Guide.  
There are several ways you can scan  
documents. You can find the instructions as  
follows:  
More information about network setup  
uu Network User's Guide  
Software User's Guide  
Scanning  
ControlCenter  
Network Scanning  
Nuance™ PaperPort™ 12SE How-to-  
Guides  
®
(Windows users)  
The complete Nuance™ PaperPort™  
12SE How-to- Guides can be viewed from  
the Help selection in the Nuance™  
PaperPort™ 12SE application.  
Presto! PageManager User’s Guide  
(Macintosh users)  
Note  
Presto! PageManager is available as a  
download from  
The complete Presto! PageManager  
User’s Guide can be viewed from the Help  
selection in the Presto! PageManager  
application.  
3
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Chapter 1  
How to access Guides  
for Advanced Features  
Accessing Brother  
Support (Windows )  
®
1
1
1
1
You can view and download these Guides  
from the Brother Solutions Center at:  
You can find all the contacts you will need,  
such as Web support (Brother Solutions  
Center), Customer Service and Brother  
Authorized Service Centers in Brother  
numbers uu page i and the Installer  
CD-ROM.  
Click Manuals on your model's page to  
download the documentation.  
Click Brother Support on the main menu.  
Wi-Fi Direct™ Guide  
The following screen will appear:  
(MFC-8710DW, MFC-8810DW and  
MFC-8910DW)  
This Guide provides details on how to  
configure and use your Brother machine for  
wireless printing directly from a mobile device  
supporting the Wi-Fi Direct™ standard.  
Google Cloud Print Guide  
This Guide provides details on how to  
configure your Brother machine to a Google  
account and use Google Cloud Print services  
for printing over the Internet from devices  
using Gmail™ for mobile, GOOGLE DOCS™  
for mobile and applications for the Chrome  
OS.  
To access our Web site  
(http://www.brother.com/) click Brother  
Home Page.  
To view all Brother Numbers, including  
Customer Service numbers for the USA  
and Canada, click Support Information.  
Mobile Print/Scan Guide for Brother  
iPrint&Scan  
To access the USA Brother online  
shopping mall  
1
additional product and service  
information, click Brother Mall.com.  
This Guide provides useful information about  
printing JPEG and PDF files from your  
mobile device and scanning from your  
Brother machine to your mobile device when  
connected on a Wi-Fi network.  
To access Canada’s Brother online  
shopping mall (http://www.brother.ca/) for  
additional product and services  
1
PDF printing is not supported on Windows® Phone.  
information, click Shop Online (Canada).  
For the latest news and product support  
information  
AirPrint Guide  
1
This Guide provides information for using  
AirPrint to print from Mac OS X 10.7.x and  
your iPhone, iPod touch, iPad, or other iOS  
device to your Brother machine without  
installing a printer driver.  
Brother Solutions Center.  
To visit our web site for original/genuine  
Brother supplies  
Supplies Information.  
4
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General information  
To access the Brother CreativeCenter  
for FREE photo projects and printable  
downloads, click  
Accessing Brother  
Support (Macintosh)  
1
1
Brother CreativeCenter.  
You can find all the contacts you will need,  
such as Web support (Brother Solutions  
Center) on the Installer CD-ROM.  
To return to the main page, click Back.  
Or, if you have finished, click Exit.  
Double-click the Brother Support icon.  
The following screen will appear:  
To download and install Presto!  
PageManager, click  
Presto! PageManager.  
To register your machine from the Brother  
Product Registration Page  
click On-Line Registration.  
For the latest news and product support  
information  
Brother Solutions Center.  
To visit our Web site for original/genuine  
Brother Supplies  
Supplies Information.  
5
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Chapter 1  
Control panel overview  
1
MFC-8510DN, MFC-8710DW, MFC-8810DW and MFC-8910DW have the same keys. The  
illustration is based on the MFC-8910DW.  
1
2
3 4  
5
01/01/2012 03:00PM  
Fax  
Res:Standard  
b
Press b or Dial  
13 12 11  
10  
1
2
One Touch keys  
3
Error LED  
These 8 keys give you instant access to 16  
previously stored numbers.  
Blinks in orange when the LCD displays an  
error or an important status message.  
Shift  
4
Duplex  
Lets you access One Touch numbers 9 to 16  
when held down.  
You can choose Duplex to copy or print on both  
sides of the paper.  
FAX keys:  
Hook  
(MFC-8810DW and MFC-8910DW) Also, this  
key enables automatic 2-sided (Duplex) fax  
sending when the machine is in FAX mode.  
Press before dialing if you want to make sure a  
fax machine will answer, and then press Start.  
Also, press this key after you pick up the  
handset of an external telephone during the  
F/T ring (pseudo/double-rings).  
5
LCD  
Displays messages to help you set up and use  
your machine.  
(MFC-8710DW, MFC-8810DW and  
Redial/Pause  
MFC-8910DW) In FAX mode and SCAN mode  
a four level indicator shows the current  
wireless signal strength if you are using a  
wireless connection or Wi-Fi Direct™.  
Redials the last number called. It also inserts a  
pause when programming quick dial numbers  
or when dialing a number manually.  
0
Max  
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General information  
1
5
6
7
8
01/01/2012 03:00PM  
Fax  
Res:Standard  
b
Press b or Dial  
10  
9
6
Menu Keys:  
9
Start  
Lets you start sending faxes or making copies.  
Clear  
Deletes entered data or lets you cancel the  
current setting.  
10 Mode keys:  
FAX  
Menu  
Puts the machine in FAX mode.  
Lets you access the Menu to program your  
settings in the machine.  
SCAN  
Puts the machine in SCAN mode.  
OK  
COPY  
Lets you store your settings in the machine.  
Puts the machine in COPY mode.  
Volume keys:  
11 Data LED  
d or c  
The LED will flash depending on the machine  
status.  
Press to scroll backwards or forwards through  
menu selections. Press to change the volume  
when in fax or standby mode.  
12 Secure Print  
You can print data saved in the memory when  
you enter your four-digit password.  
(See Software User's Guide.)  
When using Secure Function Lock, you can  
switch restricted users by holding down Shift  
as you press Secure Print. (See Advanced  
User's Guide: Secure Function Lock 2.0.)  
a or b  
Press to scroll through the menus and options.  
Address Book  
Lets you look up and dial stored numbers.  
7
8
Dial pad  
13 COPY keys:  
Options  
Use these keys to dial telephone and fax  
numbers and as a keyboard for entering  
information into the machine.  
You can quickly and easily choose temporary  
settings for copying.  
Enlarge/Reduce  
Stop/Exit  
Stops an operation or exits from a menu.  
Reduces or enlarges copies.  
7
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Chapter 1  
Data LED indications  
1
The Data LED (light emitting diode) will flash depending on the machine’s status.  
LED  
Machine Status  
Description  
Ready Mode  
The machine is ready to print, in Sleep mode, there is no print  
data, or the power switch is off.  
Receiving Data  
The machine is either receiving data from the computer,  
processing data in memory, or printing data.  
Green  
(blinking)  
Data Remaining in Print data remains in the machine's memory.  
Memory  
Green  
8
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Loading paper  
2
2
Printing on plain paper, thin paper or  
recycled paper from Tray 1 and Tray 2  
Loading paper and  
print media  
2
2
a Pull the paper tray completely out of the  
2
machine.  
The machine can feed paper from the  
standard paper tray, optional lower tray or  
multi-purpose tray.  
When you put paper into the paper tray, note  
the following:  
If your application software supports  
paper size selection on the print menu,  
you can select it through the software. If  
your application software does not  
support it, you can set the paper size in  
the printer driver or by using the control  
panel buttons.  
1
The optional lower tray is available for  
MFC-8710DW, MFC-8810DW and MFC-8910DW.  
Loading paper in the standard  
paper tray and the optional  
lower tray  
b While pressing the green paper-guide  
release lever (1), slide the paper guides  
to fit the paper you are loading in the  
tray. Make sure that the guides are  
firmly in the slots.  
2
You can load up to 250 sheets in the standard  
paper tray (Tray 1) and 500 sheets in the  
optional lower tray (Tray 2). Paper can be  
loaded up to the maximum paper mark  
1
(
) on the right-hand side of the paper  
tray. (For recommended paper to use, see  
1
9
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Chapter 2  
d Put paper in the tray and make sure:  
The paper is below the maximum  
Note  
paper mark (  
) (1).  
Overfilling the paper tray will cause  
paper jams.  
The side to be printed on must be  
face down.  
The paper guides touch the sides of  
the paper so it will feed correctly.  
1
1
For Legal or Folio size paper, press the  
release button (1) in the bottom of the  
paper tray and then pull out the back of the  
paper tray. (Legal and Folio size paper are  
not available in some regions.)  
c Fan the stack of paper well to avoid  
paper jams and misfeeds.  
e Put the paper tray firmly back in the  
machine. Make sure that it is completely  
inserted into the machine.  
10  
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Loading paper  
f Lift up the support flap (1) to prevent  
paper from sliding off the face-down  
output tray, or remove each page as  
soon as it comes out of the machine.  
Loading paper in the  
multi-purpose tray (MP tray)  
2
You can load up to 3 envelopes or special  
print media in the MP tray or up to 50 sheets  
of plain paper. Use this tray to print or copy on  
thick paper, bond paper, labels or envelopes.  
(For recommended paper to use, see Paper  
2
Printing on plain paper, thin paper,  
recycled paper and bond paper from  
the MP tray  
2
a Open the MP tray and lower it gently.  
1
11  
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Chapter 2  
b Pull out the MP tray support (1) and  
d Lift up the support flap to prevent paper  
from sliding off the face-down output  
tray, or remove each page as soon as it  
comes out of the machine.  
unfold the flap (2).  
2
1
c Put paper in the MP tray and make sure:  
The paper stays under the maximum  
paper mark (1).  
The side to be printed on must be  
face up with the leading edge (top of  
the paper) in first.  
The paper guides touch the sides of  
the paper so it will feed correctly.  
1
12  
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Loading paper  
b Open the MP tray and lower it gently.  
Printing on thick paper, labels and  
envelopes from the MP tray  
2
Before loading, press the corners and sides  
of the envelopes to make them as flat as  
possible.  
2
a Open the back cover (face-up output  
tray).  
c Pull out the MP tray support (1) and  
unfold the flap (2).  
2
1
13  
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Chapter 2  
d Put paper, labels or envelopes in the MP  
tray. Make sure:  
The number of envelopes in the MP  
tray does not exceed 3.  
The paper, labels or envelopes stay  
under the maximum paper mark (1).  
The side to be printed on must be  
face up.  
1
e Send the print data to the machine.  
Note  
• Remove each printed envelope  
immediately to prevent a paper jam.  
• If your thick paper curls during printing, put  
only one sheet at a time in the MP tray and  
open the back cover (face-up output tray)  
to let the printed pages exit to the face-up  
output tray.  
f Close the back cover (face-up output  
tray).  
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Loading paper  
Unscannable and unprintable areas  
2
The figures below show maximum unscannable and unprintable areas. These areas may vary  
depending on the paper size or settings in the application you are using.  
Note  
2
When using BR-Script3 emulation, the edges of the paper that cannot be printed on are  
0.16 in. (4.2 mm).  
Usage  
Document  
Size  
Top (1)  
Left (2)  
1
Bottom (3)  
0.12 in. (3 mm)  
Right (4)  
Fax (Sending)  
Letter  
0.16 in. (4 mm)  
2
4
A4  
0.12 in. (3 mm)  
(ADF)  
0.04 in. (1 mm)  
(Scanner Glass)  
0.12 in. (3 mm)  
3
Legal  
Letter  
A4  
0.12 in. (3 mm)  
0.16 in. (4 mm)  
0.16 in. (4 mm)  
0.16 in. (4 mm)  
0.12 in. (3 mm)  
0.12 in. (3 mm)  
0.12 in. (3 mm)  
0.16 in. (4.2 mm)  
0.16 in. (4.2 mm)  
0.16 in. (4.2 mm)  
0.16 in. (4 mm)  
0.16 in. (4 mm)  
0.12 in. (3 mm)  
0.16 in. (4 mm)  
0.12 in. (3 mm)  
0.12 in. (3 mm)  
0.12 in. (3 mm)  
0.25 in. (6.35 mm)  
0.24 in. (6.01 mm)  
0.25 in. (6.35 mm)  
*
Copy  
*
a single copy  
or a 1 in 1 copy  
Legal  
Letter  
A4  
Scan  
Legal  
Letter  
A4  
Print  
Legal  
15  
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Chapter 2  
Paper Size  
2
Paper settings  
2
Note  
Paper Type  
2
You can use four sizes of paper for  
printing faxes: Letter, A4, Legal or Folio.  
Set up the machine for the type of paper you  
are using. This will give you the best print  
quality.  
You can use ten sizes of paper for copies:  
Letter, A4, Legal, Executive, A5, A5 L, A6,  
B5, B6 and Folio and four sizes for printing  
faxes: Letter, A4, Legal or  
a Do one of the following:  
To set the paper type for the  
MP Traypress Menu, 1, 2, 1, 1.  
Folio (8.5 in. × 13 in.).  
When you change the size of paper in the  
tray, you will also need to change the setting  
for the paper size at the same time so your  
machine can fit the document or an incoming  
fax on the page.  
To set the paper type for Tray#1  
press Menu, 1, 2, 1, 2.  
To set the paper type for Tray#2  
press Menu, 1, 2, 1, 3 if you installed  
the optional lower tray.  
a Do one of the following:  
To set the paper size for the  
MP Traypress Menu, 1, 2, 2, 1.  
21.Paper Type  
1.MP Tray  
a
b
Plain  
Thick  
To set the paper size for Tray#1  
press Menu, 1, 2, 2, 2.  
Select ab or OK  
To set the paper size for Tray#2  
b Press a or b to choose Thin, Plain,  
Thick, Thicker, Recycled Paper  
press Menu, 1, 2, 2, 3 if you installed  
the optional lower tray.  
or Label .  
Press OK.  
22.Paper Size  
1.MP Tray  
c Press Stop/Exit.  
a
b
Letter  
Legal  
1
Tray#2appears only if the optional lower tray is  
installed on the MFC-8710DW, MFC-8810DW or  
MFC-8910DW.  
Select ab or OK  
b Press a or b to choose A4, Letter,  
Legal, Executive, A5, A5 L, A6, B5,  
2
The Labeltype option appears only if you chose the  
MP tray in step a.  
B6, Folioor Any .  
Press OK.  
c Press Stop/Exit.  
1
Tray#2appears only if the optional lower tray is  
installed on the MFC-8710DW, MFC-8810DW or  
MFC-8910DW.  
2
The Anysize option appears only when you choose  
the MP tray.  
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Loading paper  
Tray Use in COPY mode  
2
Note  
• If you choose Anyfor the MP Tray Paper  
Size, you must choose MP Onlyfor the  
Tray Use setting. You cannot use the Any  
Paper Size selection for the MP tray when  
making N in 1 copies. You must choose  
one of the other available Paper Size  
selections for the MP tray.  
You can change the priority tray that the  
machine will use for printing copies.  
When you choose Tray#1 Only, MP Only  
or Tray#2 Only , the machine pulls the  
2
paper only from that tray. If the selected tray  
is out of paper, No Paperwill appear on the  
LCD. Insert the paper in the empty tray.  
A5 Land A6size are not available for  
Tray#2.  
To change the tray setting follow the  
instructions below:  
a Press Menu, 1, 6, 1.  
16.Tray Use  
1.Copy  
a
b
MP>T1>T2  
T1>T2>MP  
Select ab or OK  
b Press a or b to choose Tray#1 Only,  
Tray#2 Only , MP Only,  
MP>T1>T2 or T1>T2 >MP.  
Press OK.  
c Press Stop/Exit.  
1
Tray#2 Onlyand T2appear only if the optional  
lower tray is installed on the MFC-8710DW,  
MFC-8810DW or MFC-8910DW.  
Note  
• When loading the documents in the ADF  
and MP>T1>T2or T1>T2>MPis selected,  
the machine looks for the tray with the  
most suitable paper and pulls paper from  
that tray. If no tray has suitable paper, the  
machine pulls paper from the higher  
priority tray.  
• When using the scanner glass, your  
document is copied from the higher  
priority tray even if more suitable paper is  
in another paper tray.  
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Chapter 2  
Tray Use in FAX mode  
2
Tray Use in print mode  
2
You can change the default tray that the  
machine will use for printing received faxes.  
You can change the default tray the machine  
will use for printing from your computer and  
for Direct print.  
When you choose Tray#1 Only, MP Only  
or Tray#2 Only , the machine pulls the  
a Press Menu, 1, 6, 3.  
paper only from that tray. If the selected tray  
is out of paper, No Paperwill appear on the  
LCD. Insert the paper in the empty tray.  
16.Tray Use  
3.Print  
a
MP>T1>T2  
b
T1>T2>MP  
When you choose T1>T2 >MP, the machine  
Select ab or OK  
pulls paper from Tray #1 until it is empty, then  
from Tray #2, and then from the MP tray.  
b Press a or b to choose Tray#1 Only,  
Tray#2 Only , MP Only,  
When you choose MP>T1>T2 , the machine  
MP>T1>T2 or T1>T2 >MP.  
Press OK.  
pulls paper from the MP tray until it is empty,  
then from Tray #1, and then from Tray #2.  
c Press Stop/Exit.  
Note  
1
Tray#2 Onlyand T2appear only if the optional  
lower tray is installed on the MFC-8710DW,  
MFC-8810DW or MFC-8910DW.  
• You can use four sizes of paper for  
printing faxes: Letter, A4, Legal or Folio.  
When a suitable size is not in any of the  
trays received faxes will be stored in the  
machine’s memory and Size mismatch  
will appear on the LCD. (For details, see  
• If the tray is out of paper and received  
faxes are in the machine’s memory,  
No Paperwill appear on the LCD. Insert  
paper in the empty tray.  
a Press Menu, 1, 6, 2.  
16.Tray Use  
2.Fax  
a
b
MP>T1>T2  
T1>T2>MP  
Select ab or OK  
b Press a or b to choose Tray#1 Only,  
Tray#2 Only , MP Only,  
MP>T1>T2 or T1>T2 >MP.  
Press OK.  
c Press Stop/Exit.  
1
Tray#2 Onlyand T2appear only if the optional  
lower tray is installed on the MFC-8710DW,  
MFC-8810DW or MFC-8910DW.  
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Loading paper  
Recommended paper and  
print media  
Acceptable paper and  
other print media  
2
2
Print quality may vary according to the type of  
paper you are using.  
Paper Type  
Item  
Plain Paper  
Xerox 4200DP 20 lb  
Hammermill Laser Print  
2
You can use the following types of print  
media: plain paper, thin paper, thick paper,  
thicker paper, bond paper, recycled paper,  
labels or envelopes.  
2
(24 lb=90 g/m )  
Recycled Paper No specific brand  
recommended  
For best results, follow the instructions below:  
Labels  
Avery laser labels white  
#5160  
DO NOT put different types of paper in the  
paper tray at the same time because it  
may cause paper jams or misfeeds.  
Envelopes  
No specific brand  
recommended  
For proper printing, you must choose the  
same paper size from your software  
application as the paper in the tray.  
Type and size of paper  
2
Avoid touching the printed surface of the  
The machine feeds paper from the installed  
standard paper tray, multi-purpose tray or  
optional lower tray.  
paper immediately after printing.  
Before you buy a lot of paper, test a small  
quantity to make sure the paper is  
suitable.  
The names for the paper trays in the  
printer driver and this Guide are as  
follows:  
Use labels that are designed for use in  
2
laser machines.  
Tray and optional unit  
Standard Paper Tray  
Multi-purpose Tray  
Name  
Tray 1  
MP Tray  
Optional Lower Tray  
Tray 2  
1
The optional lower tray is available for  
MFC-8710DW, MFC-8810DW and MFC-8910DW.  
19  
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Chapter 2  
Paper capacity of the paper trays  
2
Paper size  
Paper types  
Plain paper, Thin paper, up to 250  
Recycled paper  
No. of sheets  
Standard Paper Tray  
(Tray 1)  
Letter, A4, Legal, B5,  
Executive, A5,  
A5 (Long Edge), A6, B6,  
2
20 lb (80 g/m )  
Folio  
Multi-purpose Tray  
(MP Tray)  
Width: 3 to 8.5 in.  
(76.2 to 215.9 mm)  
Plain paper, Thin paper, 50 sheets  
2
Thick paper,  
Thicker paper,  
Bond paper,  
20 lb (80 g/m )  
Length: 5 to 14 in.  
(127 to 355.6 mm)  
3 Envelopes  
Recycled paper,  
Envelopes, Labels  
Optional Lower Tray  
Letter, A4, Legal, B5,  
Executive, A5, B6,  
Plain paper, Thin paper, up to 500  
Recycled paper  
2
(Tray 2)  
20 lb (80 g/m )  
Folio  
1
2
Folio size is 8.5 in. × 13 in.  
The optional lower tray is available for MFC-8710DW, MFC-8810DW and MFC-8910DW.  
Recommended paper specifications  
2
The following paper specifications are suitable for this machine.  
2
Basis weight  
20-24 lb (75-90 g/m )  
80-110 μm  
Thickness  
Roughness  
Stiffness  
Higher than 20 sec.  
3
90-150 cm /100  
Grain direction  
Volume resistivity  
Long grain  
9
11  
10e -10e ohm  
9
12  
Surface resistivity  
10e -10e ohm-cm  
CaCO (Neutral)  
Filler  
3
Ash content  
Brightness  
Opacity  
Below 23 wt%  
Higher than 80%  
Higher than 85%  
Use paper made for plain paper copying.  
2
Use paper that is 20 to 24 lb (75 to 90 g/m ).  
Use long grain paper with a neutral Ph value, and a moisture content of approx. 5%.  
This machine can use recycled paper that meets DIN 19309 specifications.  
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Loading paper  
Types of paper to avoid  
Important  
2
Handling and using special  
paper  
2
Some types of paper may not perform well  
or may cause damage to your machine.  
The machine is designed to work well with  
most types of xerographic and bond paper.  
However, some paper variables may have an  
effect on print quality or handling reliability.  
Always test samples of paper before  
DO NOT use paper:  
2
• that is highly textured  
• that is extremely smooth or shiny  
• that is curled or warped  
purchasing to ensure desirable performance.  
Store paper in its original packaging and keep  
it sealed. Keep the paper flat and away from  
moisture, direct sunlight and heat.  
Some important guidelines when selecting  
paper are:  
1
DO NOT use inkjet paper because it may  
cause a paper jam or damage your  
machine.  
1
1
A curl of 0.08 in. (2 mm) or greater  
may cause jams to occur.  
Preprinted paper must use ink that can  
withstand the temperature of the  
machine’s fusing process 392 °F  
(200 °C).  
• that is coated or has a chemical finish  
• that is damaged, creased or folded  
• that exceeds the recommended weight  
specification in this guide  
If you use bond paper, paper having a  
rough surface, or paper that is wrinkled or  
creased, the paper may exhibit degraded  
performance.  
• with tabs and staples  
• with letterheads using low temperature  
dyes or thermography  
• that is multipart or carbonless  
• that is designed for inkjet printing  
If you use any of the types of paper listed  
above, they may damage your machine.  
This damage is not covered under any  
Brother warranty or service agreement.  
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Chapter 2  
• with windows, holes, cut-outs or  
perforations  
Envelopes  
2
Most envelopes designed for laser printers  
will be suitable for your machine. However,  
some envelopes may have feed and print-  
quality problems because of the way they  
have been made. A suitable envelope should  
have edges with straight, well-creased folds.  
The envelope should lie flat and not be of  
baggy or flimsy construction. You should buy  
quality envelopes from a supplier who  
understands that you will be using the  
envelopes in a laser machine.  
• with glue on the surface as shown in  
the figure below  
• with double flaps as shown in the figure  
below  
Envelopes can only be fed through the MP  
tray.  
We recommend that you print a test envelope  
to make sure the print results are what you  
want.  
Types of envelopes to avoid  
2
Important  
DO NOT use envelopes:  
• with sealing flaps that are not folded  
down when purchased  
• that are damaged, curled, wrinkled or  
an unusual shape  
• with each side folded as shown in the  
figure below  
• that are extremely shiny or textured  
• with clasps, staples, snaps or tie  
strings  
• with self-adhesive closures  
• that are of a baggy construction  
• that are not sharply creased  
• that are embossed (have raised writing  
on them)  
If you use any of the types of envelopes  
listed above, they may damage your  
machine. This damage may not be  
covered under any Brother warranty or  
service agreement.  
• that were previously printed by a laser  
machine  
• that are pre-printed on the inside  
Occasionally you may experience paper  
feed problems caused by the thickness,  
size and flap shape of the envelopes you  
are using.  
• that cannot be arranged neatly when  
stacked  
• that are made of paper that weighs  
more than the paper weight  
specifications for the machine  
• with edges that are not straight or  
consistently square  
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Loading paper  
Labels  
2
Types of labels to avoid  
2
The machine will print on most types of labels  
designed for use with a laser machine. Labels  
should have an adhesive that is acrylic-based  
since this material is more stable at the high  
temperatures in the fuser unit. Adhesives  
should not come in contact with any part of  
the machine, because the label stock may  
stick to the drum unit or rollers and cause  
jams and print quality problems. No adhesive  
should be exposed between the labels.  
Labels should be arranged so that they cover  
the entire length and width of the sheet. Using  
labels with spaces may result in labels  
peeling off and causing serious jams or print  
problems.  
Do not use labels that are damaged, curled,  
wrinkled or an unusual shape.  
2
Important  
• Avoid feeding labels with the carrier sheet  
exposed because your machine will be  
damaged.  
All labels used in this machine must be able  
to withstand a temperature of 392 °F (200 °C)  
for a period of 0.1 seconds.  
• Label sheets should not exceed the paper  
weight specifications described in this  
User’s Guide. Labels exceeding this  
specification may not feed or print  
correctly and may cause damage to your  
machine.  
Labels can only be fed through the MP tray.  
• DO NOT reuse or insert labels that have  
previously been used or are missing a few  
labels on the sheet.  
23  
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Loading documents  
3
3
How to load  
documents  
Note  
• To scan documents that are not suitable  
3
You can send a fax, make copies, and scan  
from the ADF (Automatic Document Feeder)  
and the scanner glass.  
• It is easier to use the ADF if you are  
loading a multiple page document.  
• Make sure documents with correction fluid  
or written with ink are completely dry.  
Using the automatic  
document feeder (ADF)  
3
a Unfold the ADF document support (1).  
Lift up and unfold the ADF document  
output support flap (2).  
The ADF can hold up to 35 pages (for  
MFC-8510DN) or up to 50 pages (for  
MFC-8710DW, MFC-8810DW and  
MFC-8910DW) and feeds each sheet  
1
2
2
individually. Use standard 20 lb (80 g/m )  
paper and always fan the pages before  
putting them in the ADF.  
Document Sizes Supported  
3
Length: 5.8 to 14 in. (147.3 to 355.6 mm)  
Width:  
5.8 to 8.5 in. (147.3 to 215.9 mm)  
2
Weight:  
17 to 24 lb (64 to 90 g/m )  
b Fan the pages well.  
How to load documents  
3
c Stagger the pages of your document  
face up top edge first, in the ADF until  
the LCD display message changes and  
you feel the top page touch the feed  
rollers.  
Important  
• DO NOT leave thick documents on the  
scanner glass. If you do this, the ADF may  
jam.  
• DO NOT use paper that is curled,  
wrinkled, folded, ripped, stapled, paper-  
clipped, pasted or taped.  
• DO NOT use cardboard, newspaper or  
fabric.  
• To avoid damaging your machine while  
using the ADF, DO NOT pull on the  
document while it is feeding.  
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Loading documents  
d Adjust the paper guides (1) to fit the  
How to load documents  
3
width of your document.  
Note  
To use the scanner glass, the ADF must  
be empty.  
a Lift the document cover.  
1
b Using the document guidelines on the  
left and top, place the document  
face down in the upper left corner of the  
scanner glass.  
3
Note  
To scan non-standard documents, see  
Using the scanner glass  
3
You can use the scanner glass to fax, copy or  
scan pages of a book, one page at a time.  
Document Sizes Supported  
3
Length: (MFC-8710DW, MFC-8810DW and  
MFC-8910DW)  
Up to 14 in. (355.6 mm)  
(MFC-8510DN)  
Up to 11.8 in. (300.0 mm)  
Width:  
Up to 8.5 in. (215.9 mm)  
Weight: Up to 4.4 lb (2.0 kg)  
c Close the document cover.  
Important  
If the document is a book or is thick do not  
slam the cover or press on it.  
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Sending a fax  
4
4
c Do one of the following:  
How to send a fax  
4
If you want to change fax resolution,  
press b and press d o r c to choose  
fax resolution.  
The following steps show you how to send a  
fax.  
Press OK.  
a When you want to send a fax, or change  
fax send or receive settings, press the  
(FAX) key to illuminate it in blue.  
To send the document, go to  
Step d.  
d (MFC-8810DW and MFC-8910DW)  
Do one of the options below:  
If you want to send a single-sided  
document, go to Step e.  
If you want to send a 2-sided  
document, press Duplex.  
The LCD shows:  
Note  
• You can send 2-sided documents from the  
ADF.  
01/01/2012 03:00PM  
Fax  
• When the machine is ready to scan  
Res:Standard  
b
2-sided documents the LCD shows  
Duplex in the lower right corner.  
for  
Press b or Dial  
b Do one of the following to load your  
document:  
e Enter the fax number by using the dial  
pad (up to 40 digits), by pressing a One  
Place the document face up in the  
Touch key, or by pressing  
(Address  
Book) twice and entering a three-digit  
Speed Dial number.  
Load your document face down on  
the scanner glass. (See Using the  
Note  
To send faxes with multiple pages use the  
ADF.  
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Sending a fax  
f Press Start.  
Faxing from the ADF  
Fax settings  
4
You can change fax settings.  
(See Advanced User's Guide: Sending a fax.)  
The machine starts scanning the  
Duplex Scan(2-sided fax layout)  
document.  
(For MFC-8810DW and MFC-8910DW)  
Contrast  
Faxing from the scanner glass  
Fax Resolution  
Broadcast  
The machine starts scanning the first  
page.  
Do one of the following:  
Real Time TX  
Overseas Mode  
Delayed Fax  
Batch TX  
4
• To send a single page, press 2 to  
choose No (Send)or press  
Start again. The machine starts  
sending the document.  
• To send more than one page,  
press 1 to choose Yesand place  
the next page on the scanner  
glass. Press OK. The machine  
starts scanning the page. (Repeat  
this step for each additional  
page.) Press 2 to choose  
No (Send)when all the pages  
have been scanned. The  
Coverpage(Setup)  
Coverpage(Message)  
Destination  
Polled TX  
machine starts sending the  
document.  
Note  
To cancel a fax in process, press  
Stop/Exit.  
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Chapter 4  
Faxing A4, Legal or Folio size  
documents from the scanner  
glass  
Transmission Verification  
Report  
4
4
You can use the Transmission Verification  
Report as proof that you sent a fax.  
(See Advanced User's Guide: Transmission  
Verification Report.) This report lists the  
receiving party’s name or fax number, the  
time and date of transmission, duration of  
transmission, number of pages sent, and  
whether or not the transmission was  
successful.  
When faxing A4, Legal or Folio size  
documents, you will need to set the scan  
glass size to A4or Legal/Folio ;  
otherwise, a portion of your faxes will be  
missing.  
a Make sure you are in FAX mode  
b Press Menu, 1, 9, 1.  
.
There are several settings available for the  
Transmission Verification Report:  
19.Document Scan  
1.Glass ScanSize  
On: Prints a report after every fax you  
a
A4  
send.  
b
Letter  
On+Image: Prints a report after every fax  
you send. A portion of the fax’s first page  
appears on the report.  
Select ab or OK  
c Press a or b to choose A4or  
Legal/Folio .  
Off: Prints a report if your fax is  
unsuccessful due to a transmission error.  
Off is the default setting.  
Press OK.  
d Press Stop/Exit.  
1
Off+Image: Prints a report if your fax is  
unsuccessful due to a transmission error.  
A portion of the fax’s first page appears on  
the report.  
The Legal/Foliooption is available for  
MFC-8710DW, MFC-8810DW and MFC-8910DW.  
Canceling a fax in process  
4
a Press Menu, 2, 4, 1.  
Press Stop/Exit to cancel the fax. If you  
press Stop/Exit while the machine is dialing  
or sending, the LCD will ask you to confirm.  
24.Report Setting  
1.Transmission  
a
b
Off  
Off+Image  
Clear Fax?  
Select ab or OK  
a 1.Yes  
b 2.No  
Select ab or OK  
b Press a or b to choose On, On+Image,  
Offor Off+Image.  
Press OK.  
Press 1 to cancel the fax.  
c Press Stop/Exit.  
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Sending a fax  
Note  
• If you choose On+Imageor Off+Image,  
the image will only appear on the  
Transmission Verification Report if Real  
Time Transmission is set to Off.  
(See Advanced User's Guide: Real Time  
Transmission.)  
• If the transmission is successful, OKwill  
appear next to RESULTon the  
Transmission Verification Report. If the  
transmission is not successful, NGwill  
appear next to RESULT.  
4
29  
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Receiving a fax  
5
5
Receive modes  
5
Note  
You can use four sizes of paper for printing faxes: Letter, A4, Legal or Folio.  
Choose the correct Receive Mode  
5
The correct Receive Mode is determined by the external devices and telephone subscriber  
services (Voice Mail, Distinctive Ring, etc.) you will be using on the same line as the Brother  
machine.  
Will you be using a Distinctive Ring number for receiving faxes?  
Brother uses the term "Distinctive Ring" but different telephone companies may have other names for this  
service such as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Ring, Ident-A-Call,  
Data Ident-A-Call, Smart Ring and SimpleBiz Fax & Alternate Number Ringing. (See Distinctive Ring  
uu page 38 for instructions on setting up your machine using this feature.)  
Will you be using Voice Mail on the same telephone line as your Brother machine?  
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility  
that Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. (See  
Voice Mail uu page 37 for instructions on setting up your machine using this service.)  
Will you be using a Telephone Answering Device on the same telephone line as your Brother  
machine?  
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are  
stored on the external TAD and fax messages are printed. Choose External TADas your receive mode.  
Will you be using your Brother machine on a dedicated fax line?  
Your machine automatically answers every call as a fax. Choose Fax Onlyas your receive mode. (See  
Will you be using your Brother machine on the same line as your telephone?  
Do you want to receive voice calls and faxes automatically?  
The Fax/Telreceive mode is used when sharing the Brother machine and your telephone on the  
same line. Choose Fax/Telas your receive mode. (See Fax/Tel uu page 32.)  
Important Note: You can not receive voice messages on either Voice Mail or an answering  
machine if you choose Fax/Telmode.  
Do you expect to receive very few faxes?  
Choose Manualas your receive mode. You control the telephone line and must answer every call  
yourself. (See Manual uu page 32.)  
30  
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Receiving a fax  
To set the receive mode follow the instructions below:  
a Press Menu, 0, 1.  
01.Receive Mode  
a
Fax Only  
Fax/Tel  
b
External TAD  
Select ab or OK  
b Press a or b to choose Fax Only, Fax/Tel, External TADor Manual.  
Press OK.  
Note  
If you cannot change the Receive Mode, make sure the Distinctive Ring feature is set to Off.  
5
c Press Stop/Exit.  
The LCD will display the current receive mode.  
31  
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Chapter 5  
Manual  
5
Using receive modes  
5
Manualmode turns off all automatic  
answering functions unless you are using the  
Distinctive Ring Receive feature.  
Some receive modes answer automatically  
(Fax Onlyand Fax/Tel). You may want to  
change the Ring Delay before using these  
modes. (See Ring Delay uu page 33.)  
To receive a fax in Manual mode lift the  
handset of the external telephone or press  
Hook. When you hear fax tones (short  
repeating beeps), press Start, and then press  
2 to receive a fax. You can also use the Easy  
Receive feature to receive faxes by lifting a  
handset on the same line as the machine.  
Fax Only  
5
Fax Onlymode will automatically answer  
every call as a fax.  
Fax/Tel  
5
Fax/Telmode helps you automatically  
manage incoming calls, by recognizing  
whether they are fax or voice calls and  
handling them in one of the following ways:  
External TAD  
5
External TADmode lets an external  
answering device manage your incoming  
calls. Incoming calls will be handled in the  
following ways:  
Faxes will be automatically received.  
Voice calls will start the F/T ring to tell you  
to pick up the line. The F/T ring is a fast  
pseudo/double-ring made by your  
machine.  
Faxes will be automatically received.  
Voice callers can record a message on the  
external TAD.  
(For more information see Connecting an  
32  
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Receiving a fax  
F/T Ring Time  
(Fax/Tel mode only)  
Receive Mode settings  
5
5
Ring Delay  
5
When somebody calls your machine, you and  
your caller will hear the normal telephone ring  
sound. The number of rings is set by the Ring  
Delay setting.  
The Ring Delay setting sets the number of  
times the machine rings before it answers in  
Fax Onlyand Fax/Telmodes.  
If the call is a fax, then your machine will  
receive it; however, if it is a voice call the  
machine will sound the F/T ring (a fast  
double-ring) for the time you have set in the  
F/T Ring Time setting. If you hear the F/T ring  
it means that you have a voice caller on the  
line.  
If you have external or extension telephones  
on the same line as the machine, keep the  
Ring Delay setting of 4. (See Using external  
5
a Make sure you are in FAX mode  
b Press Menu, 2, 1, 1.  
.
Because the F/T ring is made by the machine,  
extension and external telephones will not  
ring; however, you can still answer the call on  
any telephone. (For more information see  
21.Setup Receive  
1.Ring Delay  
a
b
03  
04  
Select ab or OK  
a Make sure you are in FAX mode  
b Press Menu, 2, 1, 2.  
.
c Press a or b to choose 00, 01, 02, 03or  
04for how many times you want the line  
to ring before the machine answers.  
Press OK.  
21.Setup Receive  
2.F/T Ring Time  
a
20 Secs  
b
30 Secs  
d Press Stop/Exit.  
Select ab or OK  
Note  
c Press a or b to choose how long the  
machine will ring to alert you that you  
have a voice call (20, 30, 40 or  
70 seconds).  
If you choose 00, the machine will answer  
immediately and the line will not ring at all.  
Press OK.  
d Press Stop/Exit.  
33  
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Chapter 5  
Easy Receive  
5
If Easy Receive is On:  
5
The machine can receive a fax automatically,  
even if you answer the call. When you see  
Receivingon the LCD or hear a click on the  
phone line through the handset you are  
using, just replace the handset. Your  
machine will do the rest.  
If Easy Receive is Off:  
5
If you are at the machine and answer a fax  
call first by lifting the external handset, then  
press Start, and then press 2 to receive.  
If you answered at an extension telephone  
press l51. (See Using external and  
Note  
• If this feature is set to On, but your  
machine does not connect a fax call when  
you lift an extension telephone handset,  
press the fax receive code l51.  
• If you send faxes from a computer on the  
same telephone line and the machine  
intercepts them, set Easy Receive to Off.  
a Make sure you are in FAX mode  
b Press Menu, 2, 1, 3.  
.
21.Setup Receive  
3.Easy Receive  
a
On  
b
Off  
Select ab or OK  
c Press a or b to choose On(or Off).  
Press OK.  
d Press Stop/Exit.  
34  
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Using PC-FAX  
6
6
c The LCD shows a reminder to start the  
PC-FAX Receive program on your  
computer. If you have started the  
PC-FAX Receive program, press OK.  
If you have not started the PC-FAX  
Receive program, see uu Software  
User's Guide: PC-FAX receiving.  
How to use PC-FAX  
6
PC-FAX Receive  
(For Windows® only)  
6
If you turn on the PC-Fax Receive feature  
your machine will store received faxes in  
memory and send them to your PC  
automatically. You can then use your PC to  
view and store these faxes.  
d Press a or b to choose <USB>or your  
computer name if the machine is  
connected to a network.  
25.Remote Fax Opt  
1.Fwd/Page/Store  
Even if you have turned off your PC (at night  
or on the weekend, for example), your  
machine will receive and store your faxes in  
its memory. The LCD will show the number of  
stored faxes received, for example:  
PC Fax Msg:001  
a
b
<USB>  
PCNAME01  
6
Select ab or OK  
Press OK.  
e Press a or b to choose Onor Off.  
When you start your PC and the PC-Fax  
Receiving software runs, your machine  
transfers your faxes to your PC automatically.  
25.Remote Fax Opt  
Backup Print  
a
b
Off  
On  
For PC-Fax Receive to work you must have  
the PC-FAX Receive software running on  
your PC.  
Select ab or OK  
Press OK.  
®
From the Windows Start menu, select  
All Programs, Brother, MFC-XXXX,  
PC-Fax Receiving, and select Receive.  
(XXXX is your model name.)  
f Press Stop/Exit.  
Important  
If you choose Backup Print On, the  
machine will also print the fax at your  
machine so you will have a copy. This is a  
safety feature in case there is a power  
failure before the fax is transferred to your  
PC.  
If you choose Backup Print On, the machine  
will also print the fax.  
a Press Menu, 2, 5, 1.  
25.Remote Fax Opt  
1.Fwd/Page/Store  
a
b
Fax Forward  
Paging  
Select ab or OK  
b Press a or b to choose  
PC Fax Receive.  
Press OK.  
35  
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Chapter 6  
PC-FAX Send  
6
Note  
• Before you can set up PC-Fax Receive  
you must install the MFL-Pro Suite  
software on your PC. Make sure your PC  
is connected and turned on.  
(See Software User's Guide: PC-FAX  
receiving.)  
The Brother PC-FAX feature lets you use  
your PC to send a document from an  
application as a standard fax. You can send a  
file created in any application on your PC as  
a PC-FAX. You can even attach a cover  
page.  
• If your machine has an error and is unable  
to print faxes from memory, you can use  
this setting to transfer your faxes to a PC.  
For details uu Software User's Guide:  
PC-FAX sending  
How to send a PC-FAX:  
6
Contact your application vendor if you need  
more support.  
• PC-Fax Receive is not supported in Mac  
OS.  
a From your application select File, and  
then Print.  
The Print dialog box will be displayed.  
(The steps may vary depending on your  
application.)  
b Select the Brother PC-FAX v.3.  
c Click OK.  
The Brother PC-FAX user interface will  
be displayed.  
d Enter the recipient's fax number using  
your computer keyboard or by clicking  
the numeric keypad of the  
Brother PC-FAX user interface. You  
can also select a stored number from  
the Address Book.  
Click  
when using your  
computer keyboard or the numeric  
keypad.  
e Click Start.  
Your document will be sent to the  
Brother machine and then faxed to the  
recipient.  
36  
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Telephone services and external  
devices  
7
7
Teen Ring, and SimpleBiz Fax & Alternate  
Telephone line  
services  
Number Ringing. This service establishes a  
second telephone number on the same line  
as your existing telephone number, and each  
number has its own ring pattern. Typically,  
the original number rings with the standard  
ring pattern and is used for receiving voice  
calls, and the second number rings with a  
different ring pattern and is used for receiving  
7
Voice Mail  
7
If you have Voice Mail on the same telephone  
line as your Brother machine, Voice Mail and  
the Brother machine will conflict with each  
other when receiving incoming calls.  
OR  
For example, if your Voice Mail is set to  
answer after 4 rings and your Brother  
machine is set to answer after 2 rings, then  
your Brother machine will answer first. This  
will prevent callers from being able to leave a  
message in your Voice Mail.  
Set your Brother machine’s Receive Mode to  
"Manual". Manual Mode requires that you  
answer every incoming call if you want to be  
able to receive a fax. If the incoming call is a  
telephone call, then complete the call as you  
normally would. If you hear fax sending tones  
you must transfer the call to the Brother  
telephones uu page 42.) Unanswered fax  
and voice calls will go to your Voice Mail. (To  
set the machine in MANUAL Mode, see  
7
Similarly, if your Brother machine is set to  
answer after 4 rings and your Voice Mail is set  
to answer after 2 rings, then your Voice Mail  
will answer first. This will prevent your Brother  
machine from being able to receive an  
incoming fax, since Voice Mail cannot  
transfer the incoming fax back to the Brother  
machine.  
To avoid conflicts between your Brother  
machine and your Voice Mail service, do one  
of the following:  
Get the Distinctive Ring service from your  
telephone company. Distinctive Ring is a  
feature of your Brother machine that allows a  
person with one line to receive fax and voice  
calls through two different telephone  
numbers on that one line. Brother uses the  
term ’Distinctive Ring,’ but telephone  
companies market the service under a variety  
of names, such as Custom Ringing,  
Personalized Ring, Smart Ring, RingMaster,  
Ident-A-Ring, Ident-A-Call, Data Ident-A-Call,  
37  
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Chapter 7  
What does Brother’s ‘Distinctive Ring’  
do?  
Distinctive Ring  
7
7
Distinctive Ring is a function of your Brother  
machine that allows a person with one line to  
receive fax and voice calls through two  
different phone numbers on that one line.  
Brother uses the term "Distinctive Ring," but  
telephone companies market the service  
under a variety of names, such as Smart  
Ring, Ring Master or Ident-a-Ring. This  
service establishes a second telephone  
number on the same line as your existing  
telephone number, and each number has its  
own ring pattern. Typically, the original  
number rings with the standard ring pattern  
and is used for receiving voice calls, and the  
second number rings with a different ring  
pattern and is used for receiving faxes.  
The Brother machine has a Distinctive Ring  
feature that allows you to use your machine to  
take full advantage of the telephone  
company’s Distinctive Ring service. The new  
telephone number on your line can just  
receive faxes.  
Note  
You must pay for your telephone  
company’s Distinctive Ring service before  
you program the machine to work with it.  
Do you have Voice Mail?  
7
If you have Voice Mail on the telephone line  
that you will install your new machine on,  
there is a strong possibility that Voice Mail  
and the machine will conflict with each other  
while receiving incoming calls. However, the  
Distinctive Ring feature allows you to use  
more than one number on your line, so  
both Voice Mail and the machine can work  
together without any problems. If each one  
has a separate telephone number, neither will  
interfere with the other’s operations.  
Note  
• You must pay for your telephone  
company's Distinctive Ring service before  
you program the machine to work with it.  
• Please call your telephone company for  
availability and rates.  
What does your telephone company’s  
‘Distinctive Ring’ do?  
If you decide to get the Distinctive Ring  
service from the telephone company, you will  
need to follow the directions below to  
‘register’ the new Distinctive Ring pattern  
they give you. This is so your machine can  
recognize its incoming calls.  
7
Your telephone company’s Distinctive Ring  
service allows you to have more than one  
number on the same telephone line. If you  
need more than one telephone number, it  
is cheaper than paying for an extra line.  
Each telephone number has its own  
distinctive ring pattern, so you will know  
which telephone number is ringing. This is  
one way you can have a separate telephone  
number for your machine.  
Note  
You can change or cancel the Distinctive  
Ring pattern at any time. You can switch it  
off temporarily, and turn it back on later.  
When you get a new fax number, make  
sure you reset this feature.  
Note  
Please call your telephone company for  
availability and rates.  
38  
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Telephone services and external devices  
Before you choose the ring pattern to  
register  
Registering the distinctive ring pattern  
Very important!  
7
7
You can only register one Distinctive Ring  
pattern with the machine. Some ring patterns  
cannot be registered. The ring patterns below  
are supported by your Brother machine.  
Register the one your telephone company  
gives you.  
After you have set the Distinctive Ring feature  
to On, your Distinctive Ring number will  
receive faxes automatically. The receive  
mode is automatically set to Manualand you  
cannot change it to another receive mode  
while Distinctive Ring is set to On. This  
ensures the Brother machine will only answer  
the Distinctive Ring number and not interfere  
when your main telephone number is called.  
Ring  
Rings  
Pattern  
1
short-short or  
long-long  
a Press Menu, 2, 0, 2.  
20.Miscellaneous  
2.Distinctive  
2
3
4
short-long-short  
short-short-long  
a
b
Off  
Set  
very long  
(normal pattern)  
Select ab or OK  
b Press a or b to choose Set.  
7
Note  
c Press OK.  
• Ring Pattern #1 is often called Short-Short  
and is the most commonly used.  
d Press a or b to choose the prestored ring  
pattern you want to use.  
• If the ring pattern you received is not on  
this chart, please call your telephone  
company and ask for one that is  
shown.  
Press OK.  
(You will hear each pattern as you scroll  
through the four patterns. Make sure  
you choose the pattern that the  
telephone company gave you.)  
The machine will only answer calls to its  
registered number.  
e Press Stop/Exit.  
The first two rings are silent on the  
machine. This is because the fax must  
<<listen>> to the ring pattern (to compare  
it to the pattern that was ‘registered’).  
(Other telephones on the same line will  
ring.)  
Distinctive Ring is now set to On.  
If you program the machine correctly, it  
will recognize the registered ring pattern of  
the ‘fax number’ within 2 ring patterns and  
then answer with a fax tone. When the  
‘voice number’ is called, the machine will  
not answer.  
39  
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Chapter 7  
Turning off distinctive ring  
7
Connecting an external  
TAD (telephone  
answering device)  
a Press Menu, 2, 0, 2.  
20.Miscellaneous  
2.Distinctive  
7
a
b
On  
Off  
You can connect an external Telephone  
Answering Device (TAD) to the same line as  
your machine. When the TAD answers a call,  
your machine will “listen” for the CNG (fax  
calling) tones sent by a sending fax machine.  
If it hears them it will take over the call and  
receive the fax. If it does not hear them, it will  
let your TAD take a voice message and the  
display will show Telephone.  
Select ab or OK  
b Press a or b to choose Off.  
Press OK.  
c Press Stop/Exit.  
Note  
If you do not want to receive faxes on your  
Distinctive Ring number, you can turn off  
Distinctive Ring. The machine will stay in  
Manualreceive mode so you will need to  
set the Receive Mode again. (See Choose  
The external TAD must answer within four  
rings (we recommend you set it to two rings).  
This is because your machine cannot hear  
the CNG tones until the external TAD has  
picked up the call. The sending machine will  
send CNG tones for only eight to ten seconds  
longer. We do not recommend using the toll  
saver feature on your external TAD if it needs  
more than four rings to activate it.  
Unless you are using Distinctive Ring, the  
TAD must be connected to the EXT. jack of  
the machine.  
Before you connect an external TAD  
(telephone answering device), remove the  
protective cap (2) from the EXT. jack on the  
machine.  
1
1
2
1
2
TAD  
Protective Cap  
Note  
If you have problems receiving faxes,  
reduce the ring delay setting on your  
external TAD.  
40  
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Telephone services and external devices  
Connections  
7
Recording an outgoing  
message (OGM)  
7
The external TAD must be plugged into the  
back of the machine, into the jack labeled  
EXT. Your machine cannot work correctly if  
you plug the TAD into a wall jack (unless you  
are using Distinctive Ring).  
a Record 5 seconds of silence at the  
beginning of your message. This allows  
your machine time to listen for fax tones.  
b Limit your speaking to 20 seconds.  
a Plug the telephone line cord from the  
telephone wall jack into the back of the  
machine, in the jack labeled LINE.  
c End your 20-second message by giving  
your Fax Receive Code for people  
sending manual faxes. For example:  
“After the beep, leave a message or  
press l51 and Start to send a fax.”  
b Plug the telephone line cord from your  
external TAD into the back of the  
machine, in the jack labeled EXT. (Make  
sure this cord is connected to the TAD at  
the TAD’s telephone line jack, and not  
its handset jack.)  
Note  
We recommend beginning your OGM with  
an initial 5 second silence because the  
machine cannot hear fax tones over a loud  
voice. You may try leaving out this pause,  
but if your machine has trouble receiving,  
then you should re-record the OGM to  
include it.  
c Set your external TAD to four rings or  
less. (The machine’s Ring Delay setting  
does not apply.)  
7
d Record the outgoing message on your  
external TAD.  
e Set the TAD to answer calls.  
Multi-line connections (PBX)  
7
f Set the Receive Mode on your machine  
to External TAD. (See Choose the  
We suggest you ask the company who  
installed your PBX to connect your machine.  
If you have a multi line system we suggest  
you ask the installer to connect the unit to the  
last line on the system. This prevents the  
machine being activated each time the  
system receives telephone calls. If all  
incoming calls will be answered by a  
switchboard operator we recommend that  
you set the Receive Mode to Manual.  
We cannot guarantee that your machine will  
operate correctly under all circumstances  
when connected to a PBX. Any difficulties  
with sending or receiving faxes should be  
reported first to the company who handles  
your PBX.  
41  
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Chapter 7  
Using external and extension  
telephones  
External and extension  
telephones  
7
7
Using extension telephones  
7
Connecting an external or  
extension telephone  
If you answer a fax call at an extension  
telephone, you can make your machine  
receive the fax by pressing the Fax Receive  
Code l51.  
7
You can connect a separate telephone  
directly to your machine as shown in the  
diagram below.  
If the machine answers a voice call and  
pseudo/double-rings for you to take over, you  
can take the call at an extension telephone by  
pressing the Telephone Answer Code #51.  
Connect the telephone line cord to the jack  
labeled EXT.  
Before you connect an external telephone,  
remove the protective cap (3) from the EXT.  
jack on the machine.  
Using an external telephone  
(Connected to the EXT. jack of the  
machine)  
1
2
7
If you answer a fax call at the external  
telephone connected to the EXT. jack of the  
machine, you can make the machine receive  
the fax by pressing Start and then 2 to  
Receive.  
If the machine answers a voice call and  
pseudo/double-rings for you to take over, you  
can take the call at the external telephone by  
pressing Hook.  
3
1
2
3
Extension telephone  
External telephone  
Protective Cap  
If you answer a call and no one is on  
the line:  
When you are using an external telephone,  
the LCD shows Telephone.  
7
You should assume that you’re receiving a  
manual fax.  
Press l51 and wait for the chirp or until the  
LCD shows Receiving, and then hang up.  
Note  
You can also use the Easy Receive  
feature to make your machine  
automatically take the call. (See Easy  
42  
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Telephone services and external devices  
Changing the Remote Codes  
7
Using a non-Brother cordless  
external handset  
The preset Fax Receive Code is l51. The  
preset Telephone Answer Code is #51. If you  
are always disconnected when accessing  
your External TAD, try changing the  
three-digit remote codes, for example ###  
and 999.  
7
If your non-Brother cordless telephone is  
connected to the EXT. jack of the machine  
(see page 42) and you typically carry the  
cordless handset elsewhere, it is easier to  
answer calls during the Ring Delay.  
a Make sure you are in FAX mode  
b Press Menu, 2, 1, 4.  
.
If you let the machine answer first, you will  
have to go to the machine so you can press  
Hook to transfer the call to the cordless  
handset.  
21.Setup Receive  
4.Remote Codes  
a
b
On  
Off  
Using Remote Codes  
7
Select ab or OK  
c Press a or b to choose On(or Off).  
Press OK.  
Fax Receive Code  
7
If you answer a fax call on an extension  
telephone, you can tell your machine to  
receive it by pressing the Fax Receive  
Code l51. Wait for the chirping sounds then  
replace the handset. (See Easy Receive  
d If you chose Onin step c, enter the new  
Fax Receive Code.  
7
Press OK.  
e Enter the new Telephone Answer Code.  
Press OK.  
If you answer a fax call at the external  
telephone, you can make the machine  
receive the fax by pressing Start.  
f Press Stop/Exit.  
Telephone Answer Code  
7
If you receive a voice call and the machine is  
in F/T mode, it will start to sound the F/T  
(pseudo/double-ring) after the initial ring  
delay. If you pick up the call on an extension  
telephone you can turn the F/T ring off by  
pressing #51 (make sure you press this  
between the rings).  
If the machine answers a voice call and  
pseudo/double-rings for you to take over, you  
can take the call at the external telephone by  
pressing Hook.  
43  
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Dialing and storing numbers  
8
8
Speed dialing  
8
How to dial  
8
You can dial in any of the following ways.  
Press  
(Address Book) twice and enter  
the three digit Speed Dial number. (See  
Manual dialing  
8
Use the dial pad to enter all the digits of the  
telephone or fax number.  
Three-digit number  
Note  
If the LCD shows Register Now?when  
you enter a One Touch or a Speed Dial  
number, it means that a number is not  
stored there.  
One Touch dialing  
8
Press the One Touch key that stores the  
number you want to call. (See Storing One  
To dial One Touch numbers 9 to 16, hold  
down Shift as you press the One Touch key.  
44  
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Dialing and storing numbers  
Search  
8
LDAP search (MFC-8810DW  
and MFC-8910DW)  
8
You can search alphabetically for names you  
have stored in the One Touch and Speed Dial  
If the machine is connected to your LDAP  
server, you can search for information such  
as fax numbers and E-mail addresses from  
your server. (See How to set up LDAP  
uu Network User’s Guide)  
a Make sure you are in FAX mode  
b Press (Address Book).  
.
(The LDAP function is available as a  
download for MFC-8510DN and  
MFC-8710DW.)  
c Press the dial pad key for the first few  
letters of the name. (Use the chart on  
enter letters.)  
Fax redial  
8
If you are sending a fax manually and the line  
is busy, press Hook and then Redial/Pause,  
wait for the other fax machine to answer, and  
then press Start to try again. If you want to  
make a second call to the last number dialed,  
you can save time by pressing Redial/Pause  
and Start.  
Press OK.  
d Press a or b to scroll until you find the  
name you are looking for.  
Press OK.  
e Press Start.  
8
Redial/Pause only works if you dialed from  
the control panel.  
Note  
• If you do not enter a letter and press OK in  
step c, all registered names will appear.  
Press a or b to scroll until you find the  
name you are looking for.  
If you are sending a fax automatically and the  
line is busy, the machine will automatically  
redial one time after five minutes.  
If you are using LDAP you must enter the  
letters of your search in step c. (The  
LDAP function is available as a download  
for MFC-8510DN and MFC-8710DW.)  
• If the LCD shows No Contact Found  
when you enter the first few letters of the  
name, it means that a name for the letter  
is not stored.  
45  
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Chapter 8  
Storing numbers  
8
You can set up your machine to do the  
following types of easy dialing: One Touch,  
Speed Dial and Groups for Broadcasting  
faxes. You can also specify the default  
resolution for each One Touch and Speed  
Dial number. When you dial a quick dial  
number, the LCD shows the name, if you  
stored it, or the number. A scan profile can  
also be stored along with the fax number.  
If you lose electrical power, the quick dial  
numbers stored in the memory will not be lost.  
A scan profile is the resolution and other scan  
settings that you choose when you store a  
number. For example, you can select  
Standard, Fine, S.Fine or Photo for the  
Fax/Tel option and Standard, Fine or Photo  
for IFAX. Or, you can select Color 100 dpi,  
Color 200 dpi, Color 300 dpi, Color 600 dpi,  
Color Auto, Gray 100 dpi, Gray 200 dpi, Gray  
300 dpi, Gray Auto, B&W 300 dpi, B&W 200  
dpi, or B&W 200x100 dpi if you selected one  
of the E-Mail options. (The IFAX and E-Mail  
options are available as a download for  
MFC-8510DN and MFC-8710DW.)  
46  
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Dialing and storing numbers  
One Touch and Speed Dial Storage Options  
8
The following chart shows the selections for the settings for One Touch and Speed Dial numbers  
when IFAX and E-mail options are on your machine. When you store numbers, the LCD instructs  
you to choose from the options shown in the following steps.  
Step 1  
Step 2  
Step 3  
Step 4  
Step 5  
Step 6  
Enter One  
Touch or  
Speed Dial  
Location  
Select Registration Enter Number Enter  
Select Resolution  
Select File  
type  
or E-mail  
Address  
Name  
Type  
One Touch Fax/Tel  
or  
Fax Number or (Name)  
Tel Number  
Std, Fine, S.Fine,  
Photo  
-
Speed Dial  
IFAX  
E-mail Address  
Std, Fine, Photo  
-
Email Color PDF  
100dpi, 200dpi,  
300dpi, 600dpi,  
Auto  
PDF, PDF/A,  
SPDF, SiPDF  
Email Color JPG  
Email Color XPS  
100dpi, 200dpi,  
300dpi, 600dpi,  
Auto  
-
-
100dpi, 200dpi,  
300dpi, 600dpi,  
Auto  
8
Email Gray PDF  
Email Gray JPG  
Email Gray XPS  
Email B&W PDF  
Email B&W TIFF  
100dpi, 200dpi,  
300dpi, Auto  
PDF, PDF/A,  
SPDF, SiPDF  
100dpi, 200dpi,  
300dpi, Auto  
-
100dpi, 200dpi,  
300dpi, Auto  
-
300dpi, 200dpi,  
200x100dpi  
PDF, PDF/A,  
SPDF, SiPDF  
300dpi, 200dpi,  
200x100dpi  
-
1
Registration Type selection is available for MFC-8810DW and MFC-8910DW. The selection is also available for  
MFC-8510DN and MFC-8710DW if you download the IFAX and E-mail options from the Brother Solutions Center at:  
Note  
• PDF/A is a PDF file format intended for long-term archiving. This format contains all the  
necessary information for reproducing the document after long-term storage.  
• SPDF (Secure PDF) is a PDF file format that has been password-protected.  
• SiPDF (Signed PDF) is a PDF file format that helps prevent data tampering and the  
impersonation of an author by including a digital certificate within the document. If you choose  
SiPDF, you must install a certificate on your machine using Web Based Management. Choose  
Signed PDF from Administrator in Web Based Management. (How to install a certificate uu  
Network User's Guide)  
47  
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Chapter 8  
c Do one of the following:  
Storing a pause  
8
Enter the name using the dial pad  
(up to 15 characters). To help you  
enter letters, see Entering text  
Press Redial/Pause to insert a 3.5-second  
pause between numbers. You can press  
Redial/Pause as many times as needed to  
increase the length of the pause.  
Press OK.  
Press OK to store the number  
Storing One Touch Dial  
numbers  
without a name.  
8
d If you want to save a fax resolution along  
Your machine has 8 One Touch keys where  
you can store 16 fax or telephone numbers  
for automatic dialing. To access numbers 9 to  
16, hold down Shift as you press the One  
Touch key.  
with the number, do one of the following:  
To store the fax resolution, press  
a or b to choose Std, Fine, S.Fine  
or Photo.  
Press OK.  
Press OK if you don't want to change  
the default resolution.  
For MFC-8810DW and MFC-8910DW  
(or if you downloaded IFAX and  
E-mail options)  
8
If you installed the IFAX and E-mail options  
on the MFC-8510DN or MFC-8710DW, use  
this procedure to store the One Touch Dial  
numbers.  
For MFC-8510DN and MFC-8710DW  
8
You can add the IFAX and E-mail options by  
downloading them from the Brother Solutions  
a Press the One Touch key where you  
want to store the number or E-mail  
address.  
Then you can store IFAX and E-mail options  
on your machine by following the steps for  
MFC-8810DW and MFC-8910DW. See For  
MFC-8810DW and MFC-8910DW  
If a number or E-mail address is not  
stored there, the LCD shows  
Register Now?  
Press 1 to choose Yes.  
b Press a or b to choose one of the  
following:  
a Press the One Touch key where you  
want to store the number.  
Fax/Tel  
IFAX  
If a number is not stored there, the LCD  
shows Register Now?.  
Press 1 to choose Yes.  
Email Color PDF  
Email Color JPG  
Email Color XPS  
Email Gray PDF  
Email Gray JPG  
Email Gray XPS  
Email B&W PDF  
Email B&W TIFF  
Press OK.  
b Enter the telephone or fax number (up to  
20 characters).  
Press OK.  
48  
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Dialing and storing numbers  
c Enter the fax/telephone number (up to  
20 characters each) or E-mail address  
(up to 60 characters each). For help  
entering characters, see Entering text  
Option selected in step b  
Go to step  
Fax/Tel  
IFAX  
Email Color PDF  
Email Color JPG  
Email Color XPS  
Email Gray PDF  
Email Gray JPG  
Email Gray XPS  
Email B&W PDF  
Email B&W TIFF  
Press OK.  
Note  
• If you selected an E-Mail Registration  
Type in step b and save the E-mail  
address, you can only use the E-mail  
address when you are in SCAN mode.  
• If you selected the IFAX Registration Type  
in step b and save the E-mail address,  
you can only use the E-mail address when  
you are in FAX mode.  
Note  
• When you do a broadcast and you have  
saved a scan profile along with the  
number or E-mail address, the scan profile  
of the One Touch, Speed Dial or Group  
number you chose first will be applied to  
the broadcast.  
d Do one of the following:  
Enter the name using the dial pad  
(up to 15 characters).  
Press OK.  
8
Press OK to store the number or  
• You can also store the number or E-mail  
E-mail address without a name.  
address by pressing Menu, 2, 3, 1.  
• For details about the file format  
uu Software User's Guide: Using the  
Scan key.  
e Do one of the following:  
If you want to save a fax/scan  
resolution along with the number, go  
to the appropriate step as shown in  
the following table.  
f Press a or b to choose the resolution  
from Std, Fine, S.Fineor Photo.  
Press OK.  
If you do not want to change the  
default resolution, press OK.  
g Press a or b to choose the resolution  
from Std, Fineor Photo.  
Press OK.  
h Press a or b to choose the resolution  
from 100dpi, 200dpi, 300dpi,  
600dpior Auto. Press OK.  
When you chose  
Email Color PDF, go to step k.  
49  
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Chapter 8  
i Press a or b to choose the resolution  
Storing Speed Dial numbers  
8
from 100dpi, 200dpi, 300dpior  
Auto.  
Press OK.  
You can store your frequently used numbers  
as Speed Dial numbers, so that when you dial  
you will only have to press a few keys  
When you chose  
Email Gray PDF, go to step k.  
(
(Address Book) twice, the three-digit  
number and Start). The machine can store  
300 Speed Dial numbers (001- 300).  
j Press a or b to choose the resolution  
from 300dpi, 200dpior 200x100dpi.  
Press OK.  
For MFC-8510DN and MFC-8710DW  
8
When you chose Email B&W PDF,  
go to step k.  
You can add the IFAX and E-mail options by  
downloading them from the Brother Solutions  
k Press a or b to choose the PDF type  
from PDF, PDF/A, SPDF(Secure PDF)  
or SiPDF(Signed PDF) that will be used  
to send to your PC.  
Then you can store IFAX and E-mail options  
on your machine by following the steps for  
MFC-8810DW and MFC-8910DW. See For  
MFC-8810DW and MFC-8910DW  
Press OK.  
Note  
If you choose SPDF(Secure PDF), the  
machine will ask you to enter a four-digit  
password using the numbers 0-9 before it  
starts scanning.  
a Press  
(Address Book) twice and  
enter a three-digit Speed Dial location  
number (001-300).  
If a number is not stored there, the LCD  
shows Register Now?  
Press 1 to choose Yes.  
b Enter the telephone or fax number (up to  
20 characters).  
Press OK.  
c Do one of the following:  
Enter the name using the dial pad  
(up to 15 characters). For help  
entering characters, see Entering  
Press OK.  
Press OK to store the number  
without a name.  
50  
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Dialing and storing numbers  
d If you want to save a fax resolution along  
c Enter the fax/telephone number (up to  
20 characters each) or E-mail address  
(up to 60 characters each). For help  
entering characters, see Entering text  
with the number, do one of the following:  
To store the fax resolution, press  
a or b to choose Std, Fine, S.Fine  
or Photo.  
Press OK.  
Press OK.  
Note  
Press OK if you don't want to change  
• If you selected an E-Mail Registration  
Type in step b and save the E-mail  
address, you can only use the E-mail  
address when you are in SCAN mode.  
the default resolution.  
For MFC-8810DW and MFC-8910DW  
(or if you downloaded IFAX and  
• If you selected the IFAX Registration Type  
in step b and save the E-mail address,  
you can only use the E-mail address when  
you are in FAX mode.  
E-mail options)  
8
If you installed the IFAX and E-mail options  
on the MFC-8510DN and MFC-8710DW, use  
this procedure to store the Speed Dial  
numbers.  
d Do one of the following:  
a Press  
(Address Book) twice and  
enter a three-digit Speed Dial location  
number (001-300).  
Enter the name using the dial pad  
(up to 15 characters).  
Press OK.  
If a number or E-mail address is not  
stored there, the LCD shows  
Register Now?  
8
Press OK to store the number or  
E-mail address without a name.  
Press 1 to choose Yes.  
b Press a or b to choose one of the  
following:  
Fax/Tel  
IFAX  
Email Color PDF  
Email Color JPG  
Email Color XPS  
Email Gray PDF  
Email Gray JPG  
Email Gray XPS  
Email B&W PDF  
Email B&W TIFF  
Press OK.  
51  
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Chapter 8  
e Do one of the following:  
h Press a or b to choose the resolution  
from 100dpi, 200dpi, 300dpi,  
600dpior Auto. Press OK.  
If you want to save a fax/scan  
resolution along with the number, go  
to the appropriate step as shown in  
the following table:  
When you chose  
Email Color PDF, go to step k.  
If you do not want to change the  
default resolution, press OK.  
i Press a or b to choose the resolution  
from 100dpi, 200dpi, 300dpior  
Auto.  
Press OK.  
Option selected in step b  
Fax/Tel  
Go to step  
When you chose  
IFAX  
Email Gray PDF, go to step k.  
Email Color PDF  
Email Color JPG  
Email Color XPS  
Email Gray PDF  
Email Gray JPG  
Email Gray XPS  
Email B&W PDF  
Email B&W TIFF  
j Press a or b to choose the resolution  
from 300dpi, 200dpior 200x100dpi.  
Press OK.  
When you chose Email B&W PDF,  
go to step k.  
k Press a or b to choose the PDF type  
from PDF, PDF/A, SPDF(Secure PDF)  
or SiPDF(Signed PDF) that will be used  
to send to your PC.  
Press OK.  
Note  
• When you do a broadcast and you have  
saved a scan profile along with the  
number or E-mail address, the scan profile  
of the One Touch, Speed Dial or Group  
number you chose first will be applied to  
the broadcast.  
Note  
If you choose SPDF(Secure PDF), the  
machine will ask you to enter a four-digit  
password using the numbers 0-9 before it  
starts scanning.  
• For details about the file format  
uu Software User's Guide: Using the  
Scan key.  
• You can also store the number by  
pressing Menu, 2, 3, 2.  
f Press a or b to choose the resolution  
from Std, Fine, S.Fineor Photo.  
Press OK.  
g Press a or b to choose the resolution  
from Std, Fineor Photo.  
Press OK.  
52  
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Dialing and storing numbers  
b Do one of the following:  
Changing or Deleting  
One Touch and Speed Dial  
numbers  
Press 1 to choose Changeto edit the  
number, name or E-mail address.  
8
Go to step c.  
You can change or delete a One Touch or  
Speed Dial number that has already been  
stored. The LCD will show the name or  
number, and if the number has a scheduled  
job, such as a delayed fax, or a fax forwarding  
number, it will display a message.  
Press 2 to choose Clearto delete  
all information in a One Touch or  
Speed Dial number.  
When Erase This Data?  
appears, press 1 to choose Yesto  
confirm.  
a Do one of the following:  
Go to step d.  
To change or delete a stored One  
Touch number, press Menu, 2, 3, 1.  
23.Address Book  
#005:MIKE  
a
b
1.Change  
2.Clear  
23.Address Book  
1.One Touch Dial  
Select ab or OK  
One Touch:  
Select One Touch  
c
For MFC-8510DN and MFC-8710DW  
Edit the number, name and Resolution  
by the following the instruction in the  
Note. When you are finished editing,  
press OK.  
(For more details, see Storing One  
b - d.)  
Press the One Touch key number  
you want to change or delete.  
8
To change or delete a stored Speed  
Dial number, press Menu, 2, 3, 2.  
23.Address Book  
2.Speed Dial  
For MFC-8810DW and MFC-8910DW  
or if you downloaded IFAX and E-mail  
options  
Speed Dial? #_  
Enter & OK Key  
Edit the Registration Type, number or  
E-mail address, name and Resolution  
by the following the instruction in the  
Note. When you are finished editing,  
press OK.  
(For more details, see Storing One  
b - k.)  
Enter the Speed Dial number you  
want to change or delete, then press  
OK.  
Note  
If a One Touch or Speed Dial number in  
the Group you are trying to change has  
been set to a scheduled job or a fax  
forwarding number, the LCD will ask you if  
you want to change the name or number.  
Note  
To edit the stored name or number, press  
d or c to position the cursor under the  
character you want to change and press  
Clear. Then enter the correct character.  
The LCD will display your new setting.  
d Press Stop/Exit.  
53  
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Making copies  
9
9
c Press Start.  
How to copy  
9
Stop copying  
9
The following steps show the basic copy  
operation. (See Advanced User's Guide.)  
To stop copying, press Stop/Exit.  
a When you want to make a copy, press  
(COPY) to illuminate it in blue.  
Copy settings  
9
Make sure you are in COPY mode.  
Press COPY and then press a or b to scroll  
through the copy settings. When the setting  
you want is highlighted, press c repeatedly  
until you see the option you want, and then  
press OK.  
(BASIC USER'S GUIDE)  
For details about changing the following  
settings, see pages 16 - 17:  
The LCD shows:  
Paper Type  
Contrast:-  
+
Quality :Auto  
Enlg/Red:100%  
Paper Size  
Tray Use(Tray Use in COPY mode)  
(ADVANCED USER'S GUIDE)  
Tray  
:MP>T1  
1
01  
Pressab or Start  
For details about changing the following  
settings uu Advanced User's Guide: Copy  
settings)  
1
No. of Copies  
Use the dial pad to enter the number  
of copies you want.  
Enlg/Red(Enlarge/Reduce)  
Stack/Sort  
Note  
The default setting is FAX mode. You can  
change the amount of time that the  
machine stays in COPY mode after the  
last copy operation. (See Advanced  
User's Guide: Mode Timer.)  
Quality  
Brightness  
Contrast  
Page Layout  
Tray Select(Tray Selection)  
Duplex  
b Do one of the following to load your  
document:  
Place the document face up in the  
Load your document face down on  
the scanner glass. (See Using the  
54  
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Printing data from a USB Flash  
memory drive or digital camera  
supporting mass storage  
10  
10  
With the Direct Print feature, you do not need  
a computer to print data. You can print by just  
plugging your USB Flash memory drive into  
the machine’s USB direct interface. You can  
also connect and print directly from a camera  
set to USB mass storage mode.  
Creating a PRN file for  
direct printing  
10  
Note  
The screens in this section may vary  
depending on your application and  
operating system.  
You can use a USB Flash Memory Drive that  
has the following specifications:  
USB Class  
USB Mass Storage Class  
a From the menu bar of an application,  
click File, then Print.  
USB Mass Storage SCSI or SFF-8070i  
Class  
b Choose  
Transfer protocol  
Bulk transfer Only  
Brother MFC-XXXX Printer (1) and  
check the Print to file box (2).  
Click Print.  
FAT12/FAT16/FAT32  
Format  
Sector size  
Encryption  
Max. 4096 Byte  
USB Flash MemoryDrive  
does not secure itself.  
1
1
NTFS format is not supported.  
Note  
2
• Some USB Flash memory drives may not  
work with the machine.  
10  
• If your camera is in PictBridge mode, you  
cannot print data. Please refer to the  
documentation supplied with your camera  
to switch from PictBridge mode to mass  
storage mode.  
c Choose the folder you want to save the  
file to and enter the file name if you are  
prompted to.  
If you are prompted for a file name only,  
you can also specify the folder you want  
to save the file in by entering the  
directory name. For example:  
C:\Temp\FileName.prn  
If you have a USB Flash memory drive  
or digital camera connected to your  
computer, you can save the file directly  
to the USB Flash memory drive.  
55  
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Chapter 10  
Printing data directly  
from the USB Flash  
memory drive or digital  
camera supporting  
mass storage  
Note  
• Make sure your digital camera is turned  
on.  
• If an error occurs, the USB memory menu  
will not appear on the LCD.  
• When the machine is in the Deep Sleep  
mode, the LCD does not show any  
information even if you connect a USB  
Flash memory drive or digital camera to  
the USB direct interface. Press Stop/Exit  
on the control panel to wake up the  
machine.  
10  
a Connect your USB Flash memory drive  
or digital camera to the USB direct  
interface (1) on the front of the machine.  
Your machine will enter Direct Print  
mode automatically.  
The LCD will automatically show the  
USB memory menu to confirm the  
intended use of the USB Flash memory  
drive or digital camera.  
b Press a or b to choose  
1.Direct Print.  
Press OK.  
Note  
• If Direct Print is restricted in Secure  
Function Lock 2.0 for your User ID, and  
access has been given to another User ID  
or Public mode, Access Deniedwill  
appear on the LCD. The machine will ask  
your name so you may switch to a User ID  
or Public mode that has access.  
1
If you are a restricted user with access to  
Direct Print, press a or b to choose your  
name and press OK. Enter your four-digit  
password and press OK.  
• If your machine has been set to Secure  
Function Lock On, you may not be able to  
access Direct Print. (See Advanced  
User's Guide: Switching Users.)  
• If your ID has been restricted to a page  
limit in Secure Function Lock, the LCD will  
show Remaining Pageswith the  
1
number of pages you have left to print.  
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Printing data from a USB Flash memory drive or digital camera supporting mass storage  
c Press a or b to choose the folder name  
Note  
or file name you want to print.  
Press OK.  
• You can choose the following settings:  
If you have chosen the folder name,  
press a or b to choose the file name you  
want to print.  
Paper Size  
Media Type  
Multiple Page  
Orientation  
Duplex  
Press OK.  
Direct Print  
a1./FOLDER1  
2.FILE_1.PDF  
b3.FILE_2.PDF  
Select ab or OK  
Collate  
Tray Use  
Note  
Print Quality  
PDF Option  
• Your digital camera must be switched  
from PictBridge mode to mass storage  
mode.  
• Depending on the file type, some of  
these settings may not appear.  
• If you want to print an index of the files,  
choose Index Print, and then press  
OK. Press Start to print the data.  
e Press Start if you have finished  
selecting settings.  
d Do one of the following:  
f Use the dial pad keys to enter the  
number of copies you want.  
Press OK.  
Press a or b to choose a setting you  
need to change and press OK, and  
then press a or b to choose an option  
for the setting and press OK.  
Direct Print  
FILE_1.PDF  
No. of Copies:  
Press Start  
If you do not need to change the  
current default settings, go to  
step e.  
1
10  
g Press Start to print the data.  
h Press Stop/Exit.  
Important  
• To prevent damage to your machine, DO  
NOT connect any device other than a  
digital camera or USB Flash memory drive  
to the USB direct interface.  
Print File Set  
aPaper Size  
Media Type  
bMultiple Page  
Select ab or OK  
• DO NOT remove the USB Flash memory  
drive or digital camera from the USB direct  
interface until the machine has finished  
printing.  
57  
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Chapter 10  
Note  
• You can change the default tray that the  
machine will use for printing. Press Menu,  
1, 6, 3, and then press a or b to select the  
tray you want as the new default.  
• You can change the default settings for  
Direct Print by using the control panel  
when the machine is not in the Direct Print  
mode. Press Menu, 5 to enter the  
USB Direct I/Fmenu. (See Menu  
58  
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How to print from a computer  
11  
11  
Printing a document  
11  
The machine can receive data from your  
computer and print it. To print from a  
computer, you must install the printer driver.  
(See Software User's Guide: Printing for  
®
Windows or Printing and Faxing for  
Macintosh.)  
a Install the Brother printer driver from the  
Installer CD-ROM. (See Quick Setup  
Guide.)  
b From your application, choose the Print  
command.  
c Choose the name of your machine in the  
Print dialog box and click Properties  
(or Preferences, depending on the  
application you are using).  
d Choose the settings you want in the  
Properties dialog box, and then  
click OK.  
Paper Size  
Orientation  
Copies  
11  
Media Type  
Resolution  
Print Settings  
Multiple Page  
Duplex / Booklet  
Paper Source  
e Click OK to begin printing.  
59  
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How to scan to a computer  
12  
12  
Scanning a document as a PDF file using  
ControlCenter4 (Windows )  
®
12  
(Detailed information uu Software User's Guide: Scanning)  
Note  
The screens on your PC may vary depending on your model.  
ControlCenter4 is a software utility that lets you quickly and easily access the applications you use  
most often. Using ControlCenter4 eliminates the need to manually launch specific applications.  
You can use ControlCenter4 on your computer.  
a Load your document. (See How to load documents uu page 24.)  
b Open ControlCenter4 by clicking Start/All Programs/Brother/XXX-XXXX (where  
XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.  
c Choose Home Mode or Advanced Mode before you use ControlCenter4 and then click OK.  
d Make sure the machine you want to use is selected from the Model pull-down list.  
60  
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How to scan to a computer  
e Set the scanning configuration.  
Click Configuration, and then select Button settings, Scan and File.  
The configuration dialog box appears. You can change the default settings.  
1
2
3
4
5
12  
1 Confirm PDF (*.pdf) is selected from the File Type pull-down list.  
2 You can enter the file name you want to use for the document.  
3 You can save the file to the default folder, or choose your preferred folder by clicking the  
(Browse) button.  
4 You can choose a scanning resolution from the Resolution pull-down list.  
5 You can choose the document size from the Document Size pull-down list.  
f Click OK.  
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Chapter 12  
g Click File.  
The machine starts the scanning process. The folder where the scanned data is saved will  
open automatically.  
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How to scan to a computer  
Changing the SCAN key settings  
12  
Before scanning  
12  
To use the machine as a scanner, install a scanner driver. If the machine is on a network,  
configure it with a TCP/IP address.  
Install the scanner drivers from the Installer CD-ROM. (See Quick Setup Guide.)  
Configure the machine with a TCP/IP address if network scanning does not work.  
®
(See Software User's Guide: Configuring Network Scanning (Windows ).)  
SCAN key settings  
12  
You can change your machine’s SCAN key settings using ControlCenter4.  
a Open ControlCenter4 by clicking Start/All Programs/Brother/XXX-XXXX (where  
XXX-XXXX is your model name)/ControlCenter4. The ControlCenter4 application will open.  
b Make sure the machine you want to use is selected from the Model pull-down list.  
c Click the Device Settings tab.  
d Click Device Scan Settings.  
12  
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Chapter 12  
e Choose the File tab. You can change the default settings.  
1
2
3
4
5
1 You can choose the file type from the pull-down list.  
2 You can enter the file name you want to use for the document.  
3 You can save the file to the default folder, or choose your preferred folder by clicking the  
(Browse) button.  
4 You can choose a scanning resolution from the Resolution pull-down list.  
5 You can choose the document size from the Document Size pull-down list.  
f Click OK.  
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How to scan to a computer  
Scanning using the SCAN key  
12  
a Load your document. (See How to load documents uu page 24.)  
b Press (SCAN).  
c Press a or b to choose Scan to PC.  
Press OK.  
d Press a or b to choose File.  
Press OK.  
e (MFC-8810DW and MFC-8910DW)  
If you want to change the duplex setting, press a or b to choose 1sided, 2sided (L)edge  
or 2sided (S)edge.  
Press OK.  
f (For Network users)  
Press a or b to choose the destination computer you want to send to.  
Press OK.  
If the LCD prompts you to enter a PIN number, enter the 4-digit PIN number for the  
destination computer using the dial pad on the control panel.  
Press OK.  
g Press a or b to choose Start Scan.  
Press OK.  
h Press Start.  
The machine starts the scanning process.  
Note  
The following scan modes are available:  
Scan to:  
USB  
12  
®
Network(Windows )  
E-mail(Server) (For MFC-8810DW and MFC-8910DW)  
Image(Scan to PC)  
OCR(Scan to PC)  
E-mail(Scan to PC)  
File(Scan to PC)  
FTP  
Web Service (Web Services Scan)  
1
Available for MFC-8510DN and MFC-8710DW if you download IFAX and E-mail options.  
2
Windows® users only. (Windows Vista® SP2 or later and Windows® 7)  
See Software User's Guide: Using Web Services for scanning on your network (Windows Vista® SP2 or greater and  
Windows® 7).  
65  
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Routine maintenance  
A
A
Replacing the consumable items  
A
The following messages appear on the LCD in the Ready mode. These messages provide  
advanced warnings to replace the consumable items before they reach the end of their life. To  
avoid any inconvenience, you may want to buy spare consumable items before the machine stops  
printing.  
Note  
The drum unit and toner cartridge are two separate parts.  
Toner cartridge  
Drum unit  
Order No. DR-720  
Order No. TN-720, TN-750  
LCD messages  
Consumable item Approximate life  
How to replace  
Order No.  
to get ready  
Toner Low  
Toner cartridge  
3,000 pages  
8,000 pages  
TN-720  
Prepare New  
Toner  
TN-750  
Cartridge.  
1
2
3
4
Letter or A4 size single-sided pages.  
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.  
Standard toner cartridge  
High yield toner cartridge  
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Routine maintenance  
You will need to clean the machine regularly and replace the consumable items when the following  
messages are displayed on the LCD.  
LCD messages  
Consumable item Approximate life  
to replace  
How to replace  
Order No.  
Replace Toner  
Toner cartridge  
3,000 pages  
8,000 pages  
TN-720  
TN-750  
Replace Parts  
Drum  
Drum unit  
DR-720  
30,000 pages  
Drum Stop  
1
2
3
4
5
6
Letter or A4 size single-sided pages.  
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.  
1 page per job.  
Drum life is approximate and may vary by type of use.  
Standard toner cartridge  
High yield toner cartridge  
Note  
• Go to http://www.brother.com/original/index.html for instructions on how to return your used  
consumable items to the Brother collection program. If you choose not to return your used  
consumable, please discard the used consumable according to local regulations, keeping it  
separate from domestic waste. If you have questions, call your local waste disposal office.  
• We recommend placing used consumable items on a piece of paper to prevent accidentally  
spilling or scattering the material inside.  
• If you use paper that is not a direct equivalent for the recommended paper, the life of  
consumable items and machine parts may be reduced.  
• The projected life for each of the toner cartridges is based on ISO/IEC 19752. Frequency of  
replacement will vary depending on the complexity of printed pages, percentage of coverage  
and type of media used.  
A
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Toner Low  
A
Replacing the toner cartridge  
A
Order No. TN-720, TN-750  
Toner Low  
The Standard toner cartridge can print  
approximately 3,000 pages . The High Yield  
toner cartridge can print approximately 8,000  
Prepare...  
If the LCD shows Toner Low, buy a new  
toner cartridge and have it ready before you  
get a Replace Tonermessage.  
pages . Actual page count will vary  
depending on your average type of  
document.  
When the toner cartridge is running low, the  
LCD shows Toner Low.  
Replace Toner  
A
When the following message appears on the  
LCD, you need to replace the toner cartridge:  
The toner cartridge that comes supplied with  
the machine will need to be replaced after  
approximately 2,000 pages for  
MFC-8510DN and approximately 3,000  
Replace Toner  
pages for MFC-8710DW, MFC-8810DW  
and MFC-8910DW.  
Open the...  
1
Approx. cartridge yield is declared in accordance  
The machine will stop printing until you  
replace the toner cartridge. A new genuine  
Brother toner cartridge will reset the Replace  
Toner mode.  
with ISO/IEC 19752.  
Note  
• It is a good idea to keep a new toner  
cartridge ready for use when you see the  
Toner Lowwarning.  
• To ensure high quality printing, we  
recommend that you use only Genuine  
Brother Brand toner cartridges. When you  
want to buy toner cartridges, please call  
Brother Customer Service.  
• If you print graphics, bold text, charts,  
Web pages with borders, and other types  
of printouts that consist of more than  
simple text, the amount of toner used will  
increase.  
• We recommend that you clean the  
machine when you replace the toner  
cartridge. (See Advanced User's Guide:  
Cleaning and checking the machine.).  
• If you change the print density setting for  
lighter or darker printing, the amount of  
toner used will change.  
• Wait to unpack the toner cartridge until  
immediately before you put it into the  
machine.  
68  
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Routine maintenance  
Replacing the toner cartridge  
A
WARNING  
a Leave the machine turned on for 10  
minutes for the internal fan to cool the  
extremely hot parts inside the machine.  
HOT SURFACE  
After you have just used the machine, some  
internal parts of the machine will be  
extremely hot. Wait for the machine to cool  
down before you touch the internal parts of  
the machine.  
b Press the front cover release button and  
then open the front cover.  
c Take out the drum unit and toner  
cartridge assembly.  
A
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Important  
WARNING  
• We recommend that you place the drum  
unit and toner cartridge assembly on a  
clean, flat surface with a piece of  
• DO NOT put a toner cartridge or a toner  
cartridge and drum unit assembly into a  
fire. It could explode, resulting in  
injuries.  
disposable paper underneath it in case  
you accidentally spill or scatter toner.  
• To prevent damage to the machine from  
static electricity, DO NOT touch the  
electrodes shown in the illustration.  
• DO NOT use flammable substances,  
any type of spray, or an organic  
solvent/liquid containing alcohol or  
ammonia to clean the inside or outside  
of the product. Doing so could cause a  
fire or electrical shock. Instead, use only  
a dry, lint-free cloth.  
(See Product Safety Guide: To use the  
product safely.)  
d Push down the green lock lever and take  
the toner cartridge out of the drum unit.  
70  
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Routine maintenance  
Important  
Note  
• Handle the toner cartridge carefully. If  
toner scatters on your hands or clothes,  
immediately wipe or wash it off with cold  
water.  
• Be sure to seal up the used toner cartridge  
tightly in a suitable bag so that toner  
powder does not spill out of the cartridge.  
index.html for instructions on how to return  
your used consumable items to the  
Brother collection program. If you choose  
not to return your used consumable,  
please discard the used consumable  
according to local regulations, keeping it  
separate from domestic waste. If you have  
questions, call your local waste disposal  
office.  
• To avoid print quality problems, DO NOT  
touch the shaded parts shown in the  
illustrations.  
<Toner cartridge>  
e Unpack the new toner cartridge. Hold  
the cartridge level with both hands and  
gently shake it from side to side several  
times to spread the toner evenly inside  
the cartridge.  
<Drum unit>  
• We recommend that you place the toner  
cartridge on a clean, flat, level, stable  
surface with a sheet of disposable paper  
or cloth underneath it in case you  
accidentally spill or scatter toner.  
A
71  
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f Pull off the protective cover.  
Important  
• Wait to unpack the new toner cartridge  
until immediately before you put it in the  
machine. If a toner cartridge is left  
unpacked for a long time, the toner life will  
be shortened.  
• If an unpacked drum unit is put in direct  
sunlight or room light, the unit may be  
damaged.  
Important  
• Brother strongly recommends that you DO  
NOT refill the toner cartridge provided with  
your machine. We also strongly  
recommend that you continue to use only  
Genuine Brother Brand replacement toner  
cartridges. Use or attempted use of third  
party toner and/or cartridges in the Brother  
machine may cause damage to the  
machine and/or may result in  
Put the toner cartridge in the drum unit  
immediately after you have removed the  
protective cover. To prevent any  
degradation to the print quality, DO NOT  
touch the shaded parts shown in the  
illustrations.  
unsatisfactory print quality. In addition,  
use of third party toner and/or cartridges  
may trigger incorrect status messages,  
cause the printer to stop prematurely or  
otherwise malfunction. Our limited  
warranty coverage does not apply to any  
problem that is caused by the use of third  
party toner and/or cartridges. To protect  
your investment and obtain premium  
performance from the Brother machine,  
we strongly recommend the use of  
Genuine Brother Supplies.  
72  
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Routine maintenance  
g Put the new toner cartridge firmly into  
the drum unit until you hear it lock into  
place. If you put it in correctly, the green  
lock lever will lift automatically.  
h Clean the corona wire inside the drum  
unit by gently sliding the green tab from  
left to right and right to left several times.  
1
Note  
Be sure to return the tab to the home  
position (a) (1). If you do not, printed  
pages may have a vertical stripe.  
i Put the drum unit and toner cartridge  
assembly back into the machine.  
Note  
Make sure that you put in the toner  
cartridge correctly or it may separate from  
the drum unit.  
A
j Close the front cover of the machine.  
Note  
After you replace a toner cartridge, DO  
NOT turn off the machine's power switch  
or open the front cover until the LCD  
clears the Please Waitmessage and  
returns to Ready mode.  
73  
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Cleaning the corona wire  
A
WARNING  
If you have print quality problems, clean the  
corona wire as follows:  
HOT SURFACE  
After you have just used the machine, some  
internal parts of the machine will be  
extremely hot. Wait for the machine to cool  
down before you touch the internal parts of  
the machine.  
a Leave the machine turned on for 10  
minutes for the internal fan to cool the  
extremely hot parts inside the machine.  
b Press the front cover release button and  
then open the front cover.  
c Take out the drum unit and toner  
cartridge assembly.  
74  
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Routine maintenance  
d Clean the corona wire inside the drum  
unit by gently sliding the green tab from  
left to right and right to left several times.  
Important  
• We recommend that you put the drum unit  
and toner cartridge assembly on a piece of  
disposable paper or cloth in case you  
accidentally spill or scatter toner.  
• Handle the drum unit and toner cartridge  
assembly carefully. If toner scatters on  
your hands or clothes, immediately wipe  
or wash it off with cold water.  
• To prevent damage to the machine from  
static electricity, DO NOT touch the  
electrodes shown in the illustration.  
1
Note  
Be sure to return the tab to the home  
position (a) (1). If you do not, printed  
pages may have a vertical stripe.  
e Put the drum unit and toner cartridge  
assembly back into the machine.  
A
f Close the front cover of the machine.  
75  
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Replace Parts  
Drum  
Replacing the drum unit  
A
A
Order No. DR-720  
A new drum unit can print approximately  
30,000 Letter or A4 size single-sided pages.  
Replace Parts  
Drum  
Note  
• There are many factors that determine the  
actual drum life, such as the temperature,  
humidity, type of paper, type of toner used  
and so on. Under ideal conditions, the  
average drum life is estimated at  
approximately 30,000 pages. The actual  
number of pages that your drum will print  
may be significantly less than this  
estimate. Because we have no control  
over the many factors that determine the  
actual drum life, we cannot guarantee a  
minimum number of pages that will be  
printed by your drum.  
The drum unit has exceeded its rated life.  
Please replace the drum unit with a new one.  
We recommend a genuine Brother drum unit  
be installed at this time.  
After replacement, reset the drum counter by  
following the instructions included with the  
new drum unit. (See Resetting the drum  
Drum Stop  
Drum Stop  
A
• For best performance, use only genuine  
Brother toner. The machine should be  
used only in a clean, dust-free  
Replace the...  
environment with adequate ventilation.  
We cannot guarantee the print quality. Please  
replace the drum unit with a new one. We  
recommend a genuine Brother drum unit be  
installed at this time.  
• Printing with a non-Brother drum unit may  
reduce not only the print quality but also  
the quality and life of the machine itself.  
Warranty coverage does not apply to  
problems caused by the use of a  
non-Brother drum unit.  
After replacement, reset the drum counter by  
following the instructions included with the  
new drum unit. (See Resetting the drum  
Drum Error  
Drum Error  
Open the...  
A
The corona wire has become dirty. Clean the  
corona wire in the drum unit. (See Cleaning  
If you cleaned the corona wire and  
Drum Errorwas not cleared then the drum  
unit is at the end of its life. Replace the drum  
unit with a new one.  
76  
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Routine maintenance  
c Take out the drum unit and toner  
Replacing the drum unit  
Important  
A
cartridge assembly.  
• While removing the drum unit, handle it  
carefully because it may contain toner. If  
toner scatters on your hands or clothes,  
immediately wipe or wash it off with cold  
water.  
• Every time you replace the drum unit,  
clean the inside of the machine.  
(See Advanced User's Guide: Cleaning  
and checking the machine.)  
• Wait to unpack the new drum unit  
immediately before you put it in the  
machine. Exposure to direct sunlight or  
room light may damage the drum unit.  
WARNING  
a Leave the machine turned on for 10  
minutes for the internal fan to cool the  
extremely hot parts inside the machine.  
HOT SURFACE  
After you have just used the machine, some  
internal parts of the machine will be  
extremely hot. Wait for the machine to cool  
down before you touch the internal parts of  
the machine.  
b Press the front cover release button and  
then open the front cover.  
A
77  
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Important  
WARNING  
• We recommend that you place the drum  
unit and toner cartridge assembly on a  
clean, flat surface with a piece of  
• DO NOT put a toner cartridge or a toner  
cartridge and drum unit assembly into a  
fire. It could explode, resulting in  
injuries.  
disposable paper underneath it in case  
you accidentally spill or scatter toner.  
• To prevent damage to the machine from  
static electricity, DO NOT touch the  
electrodes shown in the illustration.  
• DO NOT use flammable substances,  
any type of spray, or an organic  
solvent/liquid containing alcohol or  
ammonia to clean the inside or outside  
of the product. Doing so could cause a  
fire or electrical shock. Instead, use only  
a dry, lint-free cloth.  
(See Product Safety Guide: To use the  
product safely.)  
d Push down the green lock lever and take  
the toner cartridge out of the drum unit.  
78  
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Routine maintenance  
Important  
Note  
• Handle the toner cartridge carefully. If  
toner scatters on your hands or clothes,  
immediately wipe or wash it off with cold  
water.  
• Be sure to seal up the used drum unit  
tightly in a suitable bag so that toner  
powder does not spill out of the drum unit.  
index.html for instructions on how to return  
your used consumable items to the  
Brother collection program. If you choose  
not to return your used consumable,  
please discard the used consumable  
according to local regulations, keeping it  
separate from domestic waste. If you have  
questions, call your local waste disposal  
office.  
• To avoid print quality problems, DO NOT  
touch the shaded parts shown in the  
illustrations.  
<Toner cartridge>  
e Unpack the new drum unit.  
<Drum unit>  
• We recommend that you place the toner  
cartridge on a clean, flat, level, stable  
surface with a sheet of disposable paper  
or cloth underneath it in case you  
accidentally spill or scatter toner.  
A
79  
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f Put the toner cartridge firmly into the  
new drum unit until you hear it lock into  
place. If you put the cartridge in  
correctly, the green lock lever will lift  
automatically.  
g Put the drum unit and toner cartridge  
assembly back into the machine.  
Do not close the front cover of the  
machine.  
Resetting the drum counter  
A
When you replace the drum unit with a new  
one, you need to reset the drum counter by  
completing the following steps.  
Important  
Do not reset the drum counter when you  
only replace the toner cartridge.  
a With the front cover still open, press  
Clear.  
Note  
Make sure that you put in the toner  
cartridge correctly or it may separate from  
the drum unit.  
Replace Drum?  
a
b
1.Yes  
2.No  
Select ab or OK  
b To confirm you are installing a new  
drum, press 1.  
c When the LCD shows Accepted, close  
the front cover of the machine.  
80  
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Troubleshooting  
B
B
If you think there is a problem with your machine, check each of the items below first and follow  
the troubleshooting tips.  
You can correct most problems by yourself. If you need additional help, the Brother Solutions  
Center offers the latest FAQs and troubleshooting tips.  
Identifying your problem  
B
First, check the following:  
The machine's power cord is connected correctly and the machine’s power switch is turned on.  
If the machine does not turn on after connecting the power cord, see Other difficulties  
All of the protective parts have been removed.  
Paper is inserted correctly in the paper tray.  
The interface cables are securely connected to the machine and the computer, or the wireless  
connection is set up on both the machine and your computer.  
LCD Messages  
If you did not solve your problem with the above checks, identify your problem and then go to the  
page suggested below.  
Paper handling and Printing problems:  
Telephone and Fax problems:  
B
Copying problems:  
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Scanning problems:  
Software and Network problems:  
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Troubleshooting  
Error and maintenance messages  
B
As with any sophisticated office product, errors may occur and consumable items may need to be  
replaced. If this happens, your machine identifies the error or required routine maintenance and  
shows the appropriate message. The most common error and maintenance messages are shown  
below.  
You can correct most errors and perform routine maintenance by yourself. If you need more help,  
the Brother Solutions Center offers the latest FAQs and troubleshooting tips:  
Error Message  
Cause  
Action  
Access Denied  
The function you want to use is Contact your administrator to check your  
restricted by Secure Function  
Lock 2.0.  
Secure Function Lock Settings.  
Access Error  
The device is removed from  
Press Stop/Exit. Reinsert the device and try to  
the USB direct interface while print with Direct Print.  
the data is processing.  
Cartridge Error  
Put the Toner  
Cartridge back  
in.  
The toner cartridge is not  
installed correctly.  
Pull out the drum unit and toner cartridge  
assembly, take out the toner cartridge, and put  
it back into the drum unit again. Put the drum  
unit and toner cartridge assembly back in the  
machine.  
Comm.Error  
Poor telephone line quality  
Send the fax again or connect the machine to  
caused a communication error. another telephone line. If the problem  
continues, call the telephone company and ask  
them to check your telephone line.  
Connection Fail  
You tried to poll a fax machine Check the other fax machine’s polling setup.  
that is not in Polled Waiting  
mode.  
Cooling Down  
The temperature of the drum  
unit or toner cartridge is too  
hot. The machine will pause its not blocked by something.  
current print job and go into  
cooling down mode. During the  
cooling down mode, you will  
hear the cooling fan running  
while theLCD shows Cooling  
Down, and Wait for a  
while.  
Make sure that you can hear the fan in the  
machine spinning and that the exhaust outlet is  
Wait for a while  
If the fan is spinning, remove any obstacles  
that surround the exhaust outlet, and then  
leave the machine turned on but do not use it  
for several minutes.  
If the fan is not spinning, disconnect the  
machine from the power for several minutes,  
then reconnect it.  
B
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Error Message  
Cause  
Action  
Cover is Open  
The front cover is not  
completely closed.  
Close the front cover of the machine.  
The ADF cover is not  
completely closed.  
Close the ADF cover of the machine.  
The ADF is open while loading Close the ADF cover of the machine, then  
a document.  
press Stop/Exit.  
The fuser cover is not  
completely closed or paper  
was jammed in the back of the  
machine when you turned on  
the power.  
Close the fuser cover of the machine.  
Make sure paper is not jammed inside the  
back of the machine, and then close the  
fuser cover and press Start.  
DIMM Error  
The DIMM is not installed  
Turn off the machine and remove the  
correctly.  
DIMM.  
The DIMM is broken.  
(See Advanced User's Guide: Installing  
extra memory.)  
The DIMM does not meet  
the required specifications. Confirm the DIMM meets the required  
specifications.  
(See Advanced User's Guide: Memory  
board.)  
Re-install the DIMM correctly. Wait a few  
seconds, and then turn it on again.  
If this error message appears again,  
replace the DIMM with a new one.  
(See Advanced User's Guide: Installing  
extra memory.)  
Disconnected  
Document Jam  
The other person or other  
person’s fax machine stopped  
the call.  
Try to send or receive again.  
The document was not  
inserted or fed correctly, or the unit uu page 91 or Using the automatic  
document scanned from the  
ADF was too long.  
DR Mode in Use  
The machine is set to  
Distinctive Ring mode. You  
cannot change the Receive  
Mode from Manual to another  
mode.  
Set Distinctive Ring to Off.  
Drum Error  
The corona wire on the drum  
unit needs to be cleaned.  
Clean the corona wire on the drum unit.  
The toner cartridge is placed in Put the toner cartridge into the drum unit, and  
the machine without the drum then re-install the drum unit and toner cartridge  
unit.  
assembly in the machine.  
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Troubleshooting  
Error Message  
Cause  
Action  
Drum Stop  
It is time to replace the drum  
unit.  
Replace the drum unit.  
Duplex Disabled  
Fuser Error  
The back of the machine is not Close the back cover of the machine.  
closed completely.  
The temperature of the fuser  
Turn the power switch off, wait a few seconds,  
unit does not rise to a specified and then turn it on again. Leave the machine  
temperature within the  
specified time.  
idle for 15 minutes with the power on.  
The fuser unit is too hot.  
Jam Duplex  
Jam Inside  
The paper is jammed in the  
duplex tray or the fuser unit.  
The paper is jammed inside the See Paper is jammed inside the machine  
machine. uu page 98.  
The toner cartridge is placed in Put the toner cartridge into the drum unit, and  
the machine without the drum then re-install the drum unit and toner cartridge  
unit.  
assembly in the machine.  
Jam MP Tray  
Jam Rear  
The paper is jammed in the MP See Paper is jammed in the MP tray  
tray of the machine.  
The paper is jammed in the  
back of the machine.  
Jam Tray 1  
The paper is jammed in the  
paper tray of the machine.  
Jam Tray 2  
Limit Exceeded  
The printing limit set by Secure Contact your administrator to check your  
Function Lock 2.0 was  
reached.  
Secure Function Lock Settings.  
Log Access Error  
Manual Feed  
The machine could not access Contact your administrator to check the Store  
the print log file in the server.  
Print Log to Network settings.  
For detailed information uu Network User's  
Guide: Store Print Log to Network  
Manual was selected as the  
Place paper in the MP tray. If the machine is in  
paper source when there was Pause mode, press Start.  
no paper in the MP tray.  
No HUB Support  
No Paper  
A USB hub device is  
connected to the USB direct  
interface.  
Disconnect the USB hub device from the USB  
direct interface.  
B
The machine is out of paper in Do one of the following:  
the specified tray or all trays, or  
paper is not correctly loaded in  
the paper tray.  
Refill paper in the paper tray shown on the  
LCD. Make sure the paper guides are set to  
the correct size.  
Remove the paper and load it again. Make  
sure the paper guides are set to the correct  
size.  
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Error Message  
Cause  
Action  
No Response/Busy  
The number you dialed does  
not answer or is busy.  
Verify the number and try again.  
No Toner  
The toner cartridge or the drum Remove the drum unit and toner cartridge  
unit and toner cartridge  
assembly is not installed  
correctly.  
assembly, remove the toner cartridge from the  
drum unit, and re-install the toner cartridge  
back into the drum unit again. Re-install the  
drum unit and toner cartridge assembly back in  
the machine. If the problem continues, replace  
the toner cartridge.  
No Tray  
The standard paper tray is not Re-install the standard paper tray.  
installed or not installed  
correctly.  
Not Available  
Out of Memory  
The requested function is not  
permitted to all User IDs by  
Secure Function Lock 2.0.  
Contact your administrator to check your  
Secure Function Lock Settings.  
The machine’s memory is full. Fax sending or copy operation in process  
Do one of the following:  
Press Start to send or copy the scanned  
pages.  
Press Stop/Exit and wait until the other  
operations in progress finish, and then try  
again.  
Clear the faxes from the memory.  
Print the faxes that are stored in the  
memory to restore the memory to 100%.  
Then turn off Fax Storage to avoid storing  
more faxes in the memory.  
(See Advanced User's Guide:Printing a fax  
from the memory and Fax Storage.)  
Add optional memory.  
(See Advanced User's Guide: Memory  
board.)  
Print operation in process  
Do one of the following:  
Reduce the print resolution.  
(See Software User's Guide: Printing (for  
®
Windows ) or Printing and Faxing (for  
Macintosh)).  
Clear the faxes from the memory.  
(See the above explanation.)  
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Troubleshooting  
Error Message  
Cause  
Action  
Out of Memory  
The machine’s memory is full. Press Stop/Exit and delete the previously  
stored secure print data.  
Secure Print Data  
is full.  
See Software User's Guide: Secure Print Key.  
Print Unable XX  
The machine has a mechanical Do one of the following:  
problem.  
Turn the power switch off, wait a few  
minutes, and then turn it on again.  
If the problem continues, call Brother  
Customer Service.  
Protected Device  
Rename the File  
The protect switch of the USB Turn off the protect switch of the USB Flash  
Flash memory drive is on.  
memory drive.  
There is already a file on the  
Change the file name of the file on the USB  
USB Flash memory drive with Flash memory drive or the file you are trying to  
the same name as the file you save.  
are trying to save.  
Replace Parts  
Drum  
It is time to replace the drum  
unit.  
Replace the drum unit.  
The drum unit counter was not Reset the drum unit counter.  
reset when a new drum was  
installed.  
Replace Parts  
Fuser Unit  
It is time to replace the fuser  
unit.  
Call Brother Customer Service or a Brother  
Authorized Service Center to replace the fuser  
unit.  
To replace Fuser Unit call Brother Customer  
Service at:  
1-877-BROTHER (1-877-276-8437) (in USA)  
1-877-BROTHER (in Canada)  
or to locate a Brother Authorized Service  
Center, visit us at:  
Replace Parts  
Laser Unit  
It is time to replace the laser  
unit.  
Call Brother Customer Service or a Brother  
Authorized Service Center to replace the laser  
unit.  
To replace Laser Unit call Brother Customer  
Service at:  
B
1-877-BROTHER (1-877-276-8437) (in USA)  
1-877-BROTHER (in Canada)  
or to locate a Brother Authorized Service  
Center, visit us at:  
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Error Message  
Replace Parts  
PF Kit 1  
Cause  
Action  
It is time to replace the paper  
feeding kit.  
Call Brother Customer Service or a Brother  
Authorized Service Center to replace the  
PF Kit.  
PF Kit 2  
To replace PF Kit call Brother Customer  
Service at:  
PF Kit MP  
1-877-BROTHER (1-877-276-8437) (in USA)  
1-877-BROTHER (in Canada)  
or to locate a Brother Authorized Service  
Center, visit us at:  
Replace Toner  
The toner cartridge is at the  
end of its life. The machine will  
stop all print operations.  
Replace the toner cartridge.  
While memory is available,  
faxes will be stored in the  
memory.  
Scan Unable XX  
The machine has a mechanical  
problem.  
Turn the power switch off, and then turn it  
on again.  
If the problem continues, call Brother  
Customer Service.  
Document is too long for  
duplex scanning.  
Press Stop/Exit. Use the suitable size of paper  
for duplex scanning.  
Size Error  
The paper size defined in the  
printer driver is not usable for  
the tray you use.  
Choose a paper size which is supported by the  
tray shown on the LCD.  
Size Error DX  
The paper size defined in the  
printer driver and the control  
panel menu is not available for  
automatic duplex printing.  
Press Stop/Exit. Choose a paper size which is  
supported by the duplex tray.  
The paper size you can use for automatic  
duplex printing is Letter, Legal or Folio.  
The paper in the tray is not  
correct size and is not usable  
for automatic duplex printing.  
Load the correct size of paper in the tray and  
set the “Paper Size” (Menu, 1, 2, 2).  
The paper size you can use for automatic  
duplex printing is Letter, Legal or Folio.  
Size mismatch  
Toner Low  
The paper in the tray is not the Load the correct size of paper in the tray and  
correct size.  
set the “Paper Size” (Menu, 1, 2, 2).  
If the LCD shows Toner Low Order a new toner cartridge now so a  
you can still print; however, the replacement toner cartridge will be available  
machine is telling you that the when the LCD shows Replace Toner.  
toner cartridge is near the end  
of its life.  
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Troubleshooting  
Error Message  
Cause  
Action  
Too Many Files  
There are too many files stored Reduce the number of files stored on the USB  
on the USB Flash memory  
drive.  
Flash memory drive.  
Unusable Device  
A defective USB device or a  
Unplug the device from the USB direct  
high power consumption USB interface. Turn the machine off and then on  
device has been connected to again.  
the USB direct interface.  
Remove the  
Device. Turn the  
power off and  
back on again.  
Unusable Device  
A USB device or USB Flash  
Unplug the device from the USB direct  
memory drive that is encrypted interface.  
or not supported has been  
(See the specifications for supported USB  
connected to the USB direct  
interface.  
Flash memory drives in Printing data from a  
Wrong Paper Size  
The machine cannot find paper Load the paper in the paper tray shown on the  
of the same size in another tray LCD.  
when the paper tray in use has  
run out of paper during a copy  
operation.  
B
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Transferring faxes to your PC  
B
Transferring your faxes or Fax  
Journal report  
You can transfer the faxes from your  
machine’s memory to your PC.  
B
If the LCD shows:  
a Make sure that you have installed  
MFL-Pro Suite on your PC, and then  
turn on PC-Fax Receiving on the PC.  
(See Software User's Guide: PC-FAX  
receiving.)  
Print Unable XX  
Scan Unable XX  
We recommend transferring your faxes to  
another fax machine or to your PC. (See  
®
From the Windows Start menu, select  
All Programs, Brother, MFC-XXXX,  
PC-Fax Receiving, and select  
Receive. (XXXX is your model name.)  
You can also transfer the Fax Journal report  
to see if there are any faxes you need to  
b Make sure that you have set  
PC Fax Receiveon the machine.  
®
Note  
If faxes are in the machine’s memory  
when you set up PC-Fax Receive, the  
LCD will ask if you want to transfer the  
faxes to your PC.  
If there is an error message on the  
machine’s LCD, after the faxes have been  
transferred, disconnect the machine from  
the power source for several minutes, and  
then reconnect it.  
c Do one of the following:  
To transfer all faxes to your PC,  
press 1. You will be asked if you want  
a backup print.  
Transferring faxes to another fax  
machine  
B
To exit and leave the faxes in the  
memory, press 2.  
If you have not set up your Station ID, you  
cannot enter fax transfer mode. (See Quick  
Setup Guide: Set your Station ID.)  
d Press Stop/Exit.  
a Press Menu, 9, 0, 1.  
Transferring the Fax Journal report to  
another fax machine  
B
b Do one of the following:  
If you have not set up your Station ID, you  
cannot enter fax transfer mode. (See Quick  
Setup Guide: Set your Station ID.)  
If the LCD shows No Data, there  
are no faxes left in the machine’s  
memory. Press Stop/Exit.  
Enter the fax number to which faxes  
a Press Menu, 9, 0, 2.  
will be forwarded.  
b Enter the fax number to which the Fax  
c Press Start.  
Journal report will be forwarded.  
c Press Start.  
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Troubleshooting  
Document is jammed under  
the document cover  
Document Jams  
B
B
Document is jammed in the  
top of the ADF unit  
a Take out any paper from the ADF that is  
B
not jammed.  
b Lift the document cover.  
a Take out any paper from the ADF that is  
not jammed.  
c Pull the jammed document out to the  
right.  
b Open the ADF cover.  
c Pull the jammed document out to the  
left.  
If the document rips or tears, be sure  
you remove all small paper scraps to  
prevent future jams.  
If the document rips or tears, be sure  
you remove all small paper scraps to  
prevent future jams.  
d Close the ADF cover.  
e Press Stop/Exit.  
d Close the document cover.  
e Press Stop/Exit.  
B
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Removing small documents  
jammed in the ADF  
Document is jammed at the  
output tray  
B
B
a Lift the document cover.  
a Take out any paper from the ADF that is  
not jammed.  
b Insert a piece of stiff paper, such as  
cardstock, into the ADF to push any  
small paper scraps through.  
b Pull the jammed document out to the  
right.  
c Press Stop/Exit.  
c Close the document cover.  
d Press Stop/Exit.  
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Troubleshooting  
d When loading paper in the MP tray,  
make sure that the paper stays under  
the maximum paper height guides (1) on  
both sides of the tray.  
Paper Jams  
B
Always remove all paper from the paper tray  
and straighten the stack when you add new  
paper. This helps prevent multiple sheets of  
paper from feeding through the machine at  
one time and prevents paper jams.  
1
Paper is jammed in the MP tray  
B
If the LCD shows Jam MP Tray, follow  
these steps:  
a Remove the paper from the MP tray.  
Note  
DO NOT use a sharp object to remove  
jammed paper as it may damage the  
internal parts.  
b Remove any jammed paper from in and  
around the MP tray.  
e Press Start to resume printing.  
c Fan the paper stack, and then put it back  
B
in the MP tray.  
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b Use both hands to slowly pull out the  
Paper is jammed in paper tray 1  
or tray 2  
jammed paper.  
B
If the LCD shows Jam Tray 1or  
Jam Tray 2, follow these steps:  
a Pull the paper tray completely out of the  
machine.  
For Jam Tray 1:  
Note  
• DO NOT use a sharp object to remove  
jammed paper as it may damage the  
internal parts.  
• Pulling the jammed paper downward  
allows you to remove the paper easier.  
For Jam Tray 2:  
c Make sure that the paper is below the  
maximum paper mark (  
) in the  
paper tray. While pressing the green  
paper-guide release lever, slide the  
paper guides to fit the paper size. Make  
sure that the guides are firmly in the  
slots.  
d Put the paper tray firmly back in the  
machine.  
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Troubleshooting  
c Slowly take out the drum unit and toner  
cartridge assembly. The jammed paper  
may be pulled out with the drum unit and  
toner cartridge assembly, or this may  
release the paper so you can pull it out  
from inside of the machine.  
Paper is jammed at the back  
of the machine  
B
If the LCD shows Jam Rear, a paper jam  
occurred behind the back cover. Follow these  
steps:  
a Leave the machine turned on for 10  
minutes for the internal fan to cool the  
extremely hot parts inside the machine.  
b Press the front cover release button and  
then open the front cover.  
B
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Important  
WARNING  
• We recommend that you put the drum unit  
and toner cartridge assembly on a piece of  
disposable paper or cloth in case you  
accidentally spill or scatter toner.  
HOT SURFACE  
After you have just used the machine, some  
internal parts of the machine will be  
extremely hot. Wait for the machine to cool  
down before you touch the internal parts of  
the machine.  
• Handle the drum unit and toner cartridge  
assembly carefully. If toner scatters on  
your hands or clothes, immediately wipe  
or wash it off with cold water.  
• To prevent damage to the machine from  
static electricity, DO NOT touch the  
electrodes shown in the illustration.  
Note  
DO NOT use a sharp object to remove  
jammed paper as it may damage the  
internal parts.  
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Troubleshooting  
d Open the back cover.  
e Pull the green tabs at the left and right  
hand sides toward you and fold down  
the fuser cover (1).  
1
WARNING  
HOT SURFACE  
After you have just used the machine, some  
internal parts of the machine will be  
extremely hot. Wait for the machine to cool  
down before you touch the internal parts of  
the machine.  
f Using both hands, gently pull the  
jammed paper out of the fuser unit.  
Note  
B
DO NOT use a sharp object to remove  
jammed paper as it may damage the  
internal parts.  
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g Close the fuser cover (1).  
Paper is jammed inside the  
machine  
B
If the LCD shows Jam Inside, follow these  
steps:  
a Leave the machine turned on for 10  
minutes for the internal fan to cool the  
extremely hot parts inside the machine.  
b Pull the paper tray completely out of the  
machine.  
1
h Close the back cover.  
i Put the drum unit and toner cartridge  
assembly back into the machine.  
j Close the front cover of the machine.  
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Troubleshooting  
c Use both hands to slowly pull out the  
e Slowly take out the drum unit and toner  
cartridge assembly. The jammed paper  
may be pulled out with the drum unit and  
toner cartridge assembly, or this may  
release the paper so you can pull it out  
from inside of the machine.  
jammed paper.  
Note  
• DO NOT use a sharp object to remove  
jammed paper as it may damage the  
internal parts.  
• Pulling the jammed paper downward  
allows you to remove the paper easier.  
d Press the front cover release button and  
then open the front cover.  
B
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Important  
WARNING  
• We recommend that you put the drum unit  
and toner cartridge assembly on a piece of  
disposable paper or cloth in case you  
accidentally spill or scatter toner.  
HOT SURFACE  
After you have just used the machine, some  
internal parts of the machine will be  
extremely hot. Wait for the machine to cool  
down before you touch the internal parts of  
the machine.  
• Handle the drum unit and toner cartridge  
assembly carefully. If toner scatters on  
your hands or clothes, immediately wipe  
or wash it off with cold water.  
• To prevent damage to the machine from  
static electricity, DO NOT touch the  
electrodes shown in the illustration.  
Note  
• DO NOT use a sharp object to remove  
jammed paper as it may damage the  
internal parts.  
• The drum unit and toner cartridge are two  
separate parts. Make sure both are  
installed as an assembly. If the toner  
cartridge is placed in the machine without  
the drum unit, the messages  
Drum Erroror Jam Insidemay be  
displayed.  
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Troubleshooting  
f Push down the green lock lever and take  
the toner cartridge out of the drum unit.  
Remove the jammed paper if there is  
any inside the drum unit.  
Note  
Make sure that you put in the toner  
cartridge correctly or it may separate from  
the drum unit.  
h Put the drum unit and toner cartridge  
assembly back into the machine.  
g Put the toner cartridge back into the  
drum unit until you hear it lock into place.  
If you put the cartridge in correctly, the  
green lock lever on the drum unit will lift  
automatically.  
i Close the front cover of the machine.  
j Put the paper tray firmly back in the  
machine.  
Note  
If you turn off the machine while  
Jam Insideis displayed, the machine  
will print incomplete data from your  
computer. Before you turn on the  
machine, delete the print spool job on your  
computer.  
B
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Paper is jammed in the duplex  
tray  
WARNING  
B
HOT SURFACE  
If the LCD shows Jam Duplex, follow these  
After you have just used the machine, some  
internal parts of the machine will be  
extremely hot. Wait for the machine to cool  
down before you touch the internal parts of  
the machine.  
steps:  
a Leave the machine turned on for 10  
minutes for the internal fan to cool the  
extremely hot parts inside the machine.  
b Pull the paper tray completely out of the  
machine.  
d Using both hands, gently pull the  
jammed paper out of the back of the  
machine.  
c Open the back cover.  
Note  
DO NOT use a sharp object to remove  
jammed paper as it may damage the  
internal parts.  
e Close the back cover.  
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Troubleshooting  
f Pull the duplex tray completely out of the  
h Make sure that the jammed paper does  
not remain under the machine from  
static electricity.  
machine.  
i Put the duplex tray back into the  
machine.  
g Pull the jammed paper out of the  
machine or out of the duplex tray.  
j Put the paper tray firmly back in the  
machine.  
B
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If you are having difficulty with your machine  
B
Important  
• For technical help, you must call the country where you bought the machine. Calls must be  
made from within that country.  
• If you think there is a problem with your machine, check the chart below and follow the  
troubleshooting tips. You can correct most problems by yourself.  
• If you need additional help, the Brother Solutions Center offers the latest FAQs and  
troubleshooting tips.  
• Using non-Brother supplies may affect the print quality, hardware performance, and machine  
reliability.  
Printing difficulties  
Difficulties  
Suggestions  
No printout.  
Check that the correct printer driver has been installed and chosen.  
Check to see if the LCD is showing an error message.  
Check that the machine is online:  
(Windows® 7 and Windows Server® 2008 R2)  
Click the  
(Start) button and then Devices and Printers. Right-click  
Brother MFC-XXXX Printer and click See what's printing. Click Printer in the  
menu bar. Make sure that Use Printer Offline is unchecked.  
(Windows Vista® and Windows Server® 2008)  
Click the  
(Start) button, Control Panel, Hardware and Sound, and then  
Printers. Right-click Brother MFC-XXXX Printer. Make sure that  
Use Printer Offline is unchecked.  
(Windows® XP and Windows Server® 2003)  
Click the Start button and choose Printers and Faxes. Right-click  
Brother MFC-XXXX Printer. Make sure that Use Printer Offline is unchecked.  
Contact your administrator to check your Secure Function Lock settings.  
The machine is not printing or has Press Stop/Exit.  
stopped printing.  
The machine will cancel the print job and clear it from the memory. The printout  
may be incomplete.  
The headers or footers appear  
There is an unprintable area on the top and bottom of the page. Adjust the top and  
when the document displays on the bottom margins in your document to allow for this.  
screen but they do not show up  
when it is printed.  
The machine prints unexpectedly  
or it prints garbage.  
Press Stop/Exit to cancel print jobs.  
Check the settings in your application to make sure that it is set up to work with  
your machine.  
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Troubleshooting  
Printing difficulties (continued)  
Difficulties  
Suggestions  
The machine prints the first couple Check the settings in your application to make sure that it is set up to work with  
of pages correctly, then some  
pages have text missing.  
your machine.  
Your computer is not recognizing the machine’s input buffer’s full signal. Make  
sure that you connected the interface cable correctly.  
See Quick Setup Guide.  
The machine does not print on both Check the paper size setting in the printer driver. You need to choose Letter,  
Legal or Folio paper that is 16 to 28 lb (60 to 105 g/m2).  
sides of the paper even though the  
printer driver setting is Duplex.  
The machine does not change to  
Direct Print mode when a USB  
When the machine is in Deep Sleep mode, the machine does not wake up even  
if you connect a USB flash memory drive to the USB direct interface. Press  
flash memory drive is connected to Stop/Exit to wake up the machine.  
the USB direct interface.  
Cannot perform ‘Page Layout’  
printing.  
Check that the paper size setting in the application and in the printer driver are the  
same.  
Print speed is too slow.  
Try changing the printer driver setting. The highest resolution needs longer data  
processing, sending and printing time.  
Check that the back cover is firmly closed and the duplex tray is firmly installed.  
Add optional memory.  
See Advanced User's Guide: Installing extra memory.  
The machine does not print from  
Adobe® Illustrator®.  
Try to reduce the print resolution.  
See Software User's Guide: Printing (for Windows®).  
See Software User's Guide: Printing and Faxing (for Macintosh).  
Poor print quality  
Paper handling difficulties  
Difficulties  
Suggestions  
The machine does not feed paper. If the LCD shows the Paper Jam message and you still have a problem, see Error  
If there is no paper, load a new stack of paper into the paper tray.  
If there is paper in the paper tray, make sure it is straight. If the paper is curled,  
you should straighten it. Sometimes it is helpful to remove the paper, turn the stack  
over and put it back into the paper tray.  
Reduce the amount of paper in the paper tray, and then try again.  
Make sure that manual feed mode is not chosen in the printer driver.  
Clean the paper pick-up roller.  
B
See Advanced User's Guide: Cleaning the paper pick-up rollers.  
The machine does not feed paper  
from the MP tray.  
Make sure that MP Tray is chosen in the printer driver.  
Fan the paper well and put it back in the tray firmly.  
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Paper handling difficulties (continued)  
Difficulties  
Suggestions  
The machine does not feed paper  
from the MP Tray when using a  
large stack of paper.  
Fan the paper well and make sure the paper is under the maximum paper  
mark (1). Stagger the pages and put them in the tray until you feel the top page  
touch the feed rollers as shown in the illustration.  
1
How do I print on envelopes?  
You can load envelopes in the MP tray. Your application must be set up to print  
the envelope size you are using. This is usually done in the Page Setup or  
Document Setup menu of your application. (See your application’s manual for  
more information.)  
Printing received faxes  
Difficulties  
Suggestions  
Condensed print  
Usually this is caused by a poor telephone connection. Make a copy: if your copy  
looks good, you probably had a bad connection, with static or interference on the  
telephone line. Ask the other party to send the fax again.  
Horizontal streaks  
Top and bottom sentences are  
cut off  
Missing lines  
Vertical black lines when receiving The corona wire for printing may be dirty. Clean the corona wire on the drum unit.  
The sender’s scanner may be dirty. Ask the sender to make a copy to see if the  
problem is with the sending machine. Try receiving from another fax machine.  
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Troubleshooting  
Printing received faxes (continued)  
Difficulties  
Suggestions  
Received faxes appear as split or  
blank pages.  
Left and right margins are cut off or a single page is printed on two pages.  
Turn on Auto Reduction.  
See Advanced User's Guide: Printing a reduced incoming fax.  
Telephone line or connections  
Difficulties  
Suggestions  
Dialing does not work. (No dial  
tone)  
Check all line cord connections. Make sure the telephone line cord is plugged into  
the telephone wall jack and the LINE jack of the machine.  
(Canada only) Change Tone/Pulsesetting.  
See Quick Setup Guide.  
Send a manual fax by pressing Hook and dialing the number. Wait to hear fax  
receiving tones before pressing Start.  
If there is no dial tone, connect a known working telephone and telephone line  
cord to the jack. Then lift the external telephone's handset and listen for a dial  
tone. If there is still no dial tone, ask your telephone company to check the line  
and/or wall jack.  
The machine does not answer  
when called.  
Make sure the machine is in the correct receive mode for your setup.  
Check for a dial tone. If possible, call your machine to hear it answer. If there is  
still no answer, check the telephone line cord connection. If you do not hear ringing  
when you call your machine, ask your telephone company to check the line.  
B
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Receiving faxes  
Difficulties  
Suggestions  
Cannot receive a fax.  
Make sure your machine has a dial tone by pressing the Hook key. If you hear  
static or interference on your fax line, please contact your local telephone  
company.  
Check all line cord connections. Make sure the telephone line cord is plugged into  
the telephone wall jack and the LINE jack of the machine. If you subscribe to DSL  
or VoIP services, please contact your service provider for connection instructions.  
Make sure the machine is in the correct Receive Mode. This is determined by the  
external devices and telephone subscriber services you have on the same line as  
the Brother machine.  
If you have a dedicated fax line and want your Brother machine to  
automatically answer all incoming faxes, you should select Fax Onlymode.  
If your Brother machine shares a line with an external answering machine, you  
should select the External TADmode. In External TADmode, your  
Brother machine will automatically receive incoming faxes and voice callers  
will be able to leave a message on your answering machine.  
If your Brother machine shares the line with a Voice Mail subscriber service,  
If your Brother machine is on a line with the Distinctive Ring subscriber  
If your Brother machine shares a line with other telephones and you want it to  
automatically answer all incoming faxes, you should select the Fax/Tel  
mode. In Fax/Telmode, your Brother machine will automatically receive  
faxes and produce a pseudo/double-ring to alert you to answer voice calls.  
If you do not want your Brother machine to automatically answer any incoming  
faxes, you should select the Manualmode. In Manualmode, you must  
answer every incoming call and activate the machine to receive faxes.  
Another device or service at your location may be answering the call before your  
Brother machine answers. To test this, lower the ring delay setting:  
If the answer mode is set to Fax Onlyor Fax/Tel, reduce the ring delay to  
1 ring.  
If the answer mode is set to External TAD, reduce the number of rings  
programmed on your answering machine to 2.  
If the answer mode is set to Manual, DO NOT adjust the ring delay setting.  
Have someone send you a test fax:  
If you received the test fax successfully, your machine is operating correctly.  
Remember to reset your ring delay or answering machine setting back to your  
original setting. If receiving problems recur after resetting the ring delay, then  
a person, device, or subscriber service is answering the fax call before the  
machine has a chance to answer.  
If you were not able to receive the fax, then another device or subscriber  
service may be interfering with your fax reception or there may be a problem  
with your fax line.  
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Troubleshooting  
Receiving faxes (continued)  
Difficulties  
Suggestions  
Cannot receive a fax.  
If you are using a telephone answering machine (External TADmode) on the  
same line as the Brother machine, make sure your answering machine is set up  
correctly.  
(continued)  
1
2
3
Plug the telephone line cord directly from the wall telephone jack to your  
Brother machine’s LINE jack.  
Remove the protective cap from your Brother machine’s EXT jack, and then  
plug the telephone line cord from your answering machine into the EXT jack.  
Set your answering machine to answer within 4 rings.  
If you are having problems receiving faxes or voice messages, set your  
answering machine to answer within 2 or 3 rings.  
4
Record the outgoing message on your answering machine.  
Record five seconds of silence at the beginning of your outgoing  
message.  
Limit your speaking to 20 seconds.  
End your outgoing message with your Fax Receive Code for people  
sending manual faxes. For example: “After the beep, leave a message or  
press l51 and Start to send a fax.”  
5
6
Set your answering machine to answer calls.  
Set your Brother machine’s Receive Mode to External TAD.  
Make sure your Brother machine's Easy Receive feature is turned On. Easy  
Receive is a feature that allows you to receive a fax even if you have answered  
the call on an external or extension telephone.  
If you often get transmission errors due to possible interference on the telephone  
line, try changing the Compatibility setting to Basic(for VoIP).  
Contact your administrator to check your Secure Function Lock Settings.  
Sending faxes  
Difficulties  
Suggestions  
Cannot send a fax.  
Check all line cord connections. Make sure the telephone line cord is plugged into  
the telephone wall jack and the LINE jack of the machine.  
B
Make sure that FAX  
is illuminated.  
Print the Transmission Verification Report and check for an error.  
See Advanced User's Guide: Reports.  
Contact your administrator to check your Secure Function Lock Settings.  
Ask the other party to check that the receiving machine has paper.  
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Sending faxes (continued)  
Difficulties  
Suggestions  
Poor sending quality.  
Try changing your resolution to Fineor S.Fine. Make a copy to check your  
machine’s scanner operation. If the copy quality is not good, clean the scanner.  
See Advanced User's Guide: Cleaning the scanner.  
Transmission Verification Report  
says RESULT:NG.  
There is probably temporary noise or static on the line. Try sending the fax again.  
If you are sending a PC-Fax message and get RESULT:NGon the Transmission  
Verification Report, your machine may be out of memory. To free up extra  
memory, you can turn off fax storage (See Advanced User's Guide: Changing  
Remote Fax Options.), print fax messages in memory (See Advanced User's  
Guide: Printing a fax from the memory.) or cancel a delayed fax or polling job.  
(See Advanced User's Guide: Checking and canceling waiting jobs.) If the  
problem continues, ask the telephone company to check your telephone line.  
If you often get transmission errors due to possible interference on the telephone  
line, try changing the Compatibility setting to Basic(for VoIP).  
Sent faxes are blank.  
Make sure you are loading the document correctly. When using the ADF, the  
document should be face up. When using the scanner glass, the document should  
be face down.  
Vertical black lines when sending.  
Black vertical lines on faxes you send are typically caused by dirt or correction fluid  
on the glass strip.  
See Advanced User's Guide: Cleaning the scanner.  
Handling incoming calls  
Difficulties  
Suggestions  
The machine ‘Hears’ a voice as a  
CNG Tone.  
If Easy Receive is set to On, your machine is more sensitive to sounds. It may  
mistakenly interpret certain voices or music on the line as a fax machine calling  
and respond with fax receiving tones. Deactivate the machine by pressing  
Stop/Exit. Try avoiding this problem by turning Easy Receive to Off.  
Sending a Fax Call to the machine. If you answered on an external or extension telephone, press your Fax Receive  
Code (the factory setting is l51). If you answered on the external telephone  
(connected to the EXT. jack), press Start to receive the fax. When your machine  
answers, hang up.  
Custom features on a single line.  
If you have Call Waiting, Call Waiting/Caller ID, Caller ID, RingMaster, Voice Mail,  
an answering machine, an alarm system or other custom feature on a single  
telephone line with your machine, it may create a problem sending or receiving  
faxes.  
For Example: If you subscribe to Call Waiting or some other custom service and  
its signal comes through the line while your machine is sending or receiving a fax,  
the signal can temporarily interrupt or disrupt the faxes. Brother’s ECM (Error  
Correction Mode) feature should help overcome this problem. This condition is  
related to the telephone system industry and is common to all devices that send  
and receive information on a single, shared line with custom features. If avoiding  
a slight interruption is crucial to your business, a separate line with no custom  
features is recommended.  
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Troubleshooting  
Copying difficulties  
Difficulties  
Suggestions  
Cannot make a copy.  
Make sure that COPY  
is illuminated.  
Contact your administrator to check your Secure Function Lock Settings.  
Vertical black line appears in  
copies.  
Black vertical lines on copies are typically caused by dirt or correction fluid on the  
glass strip, or the corona wire is dirty. Clean the glass strip and scanner glass and  
also the white bar and white plastic above them.  
See Advanced User's Guide: Cleaning the scanner.  
Make sure you are loading the document correctly.  
Copies are blank.  
Scanning difficulties  
Difficulties  
Suggestions  
TWAIN or WIA errors appear when Make sure the Brother TWAIN or WIA driver is chosen as the primary source in  
starting to scan. (Windows®)  
your scanning application. For example, in Nuance™ PaperPort™ 12SE, click  
Scan Settings, Select to choose the Brother TWAIN/WIA driver.  
TWAIN or ICA errors appear when Make sure the Brother TWAIN driver is chosen as the primary source. In  
starting to scan. (Macintosh)  
PageManager, click File, Select Source and choose the Brother TWAIN driver.  
Mac OS X 10.6.x and 10.7.x users can also scan documents using the ICA  
Scanner Driver  
See Software User's Guide: Scanning a document using the ICA driver (Mac OS  
X 10.6.x or greater).  
OCR does not work.  
Try increasing the scanning resolution.  
(Macintosh users)  
Make sure you have downloaded and installed Presto! PageManager from  
Network scanning does not work.  
Cannot scan.  
Contact your administrator to check your Secure Function Lock Settings.  
Software difficulties  
Difficulties  
Suggestions  
(Windows® users)  
Cannot install software or print.  
B
Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair  
and reinstall the software.  
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Network difficulties  
Difficulties  
Suggestions  
Cannot print over a wired Network. If you are having Network problems.  
See Network User's Guide.  
Make sure your machine is powered onand is online and in Ready mode. Print the  
Network Configuration Report to verify your Network settings.  
See Advanced User's Guide: Reports.  
Reconnect the LAN cable to the hub to verify that the cable and network  
connections are good. If possible, try connecting the machine to a different port on  
your hub using a different cable. You can check the current wired network status  
from the Network control panel menu.  
(Windows® and Macintosh)  
The network scanning feature  
does not work.  
The network scanning feature may not work due to the firewall settings. Change  
or disable the firewall settings. It is necessary to set the third-party  
Security/Firewall Software to allow Network scanning. To add port 54925 for  
Network scanning, enter the information below:  
In Name: Enter any description, for example Brother NetScan.  
In Port number: Enter 54925.  
In Protocol: UDP is selected.  
Please refer to the instruction manual that came with your third-party  
Security/Firewall Software or contact the software manufacturer.  
For more details, you can read FAQs and troubleshooting suggestions at  
(Macintosh)  
Re-select your machine in the Device Selector application located in  
Macintosh HD/Library/Printers/Brother/Utilities/DeviceSelector or from the  
model list in ControlCenter2.  
(Windows® only)  
The network PC-Fax Receive  
feature does not work.  
It is necessary to set the third-party Security/Firewall Software to allow PC-FAX  
Rx. To add port 54926 for Network PC-FAX Rx, enter the information below:  
In Name: Enter any description, for example Brother PC-FAX Rx.  
In Port number: Enter 54926.  
In Protocol: UDP is selected.  
Please refer to the instruction manual that came with your third-party  
Security/Firewall Software or contact the software manufacturer.  
For more details, you can read FAQs and troubleshooting suggestions at  
(Windows®)  
The Brother software cannot be  
installed.  
If the Security Software warning appears on the PC screen during the installation,  
change the Security Software settings to permit the Brother product setup  
program or other program to run.  
(Macintosh)  
If you are using a firewall function of anti-spyware or antivirus security software,  
temporarily disable it and then install the Brother software.  
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Troubleshooting  
Network difficulties (continued)  
Difficulties  
Suggestions  
Cannot connect to wireless  
network. (MFC-8710DW,  
Investigate the problem using the WLAN Report. Press Menu, 6, 7. and then  
press Start.  
MFC-8810DW and MFC-8910DW)  
See Quick Setup Guide.  
Other difficulties  
Difficulties  
Suggestions  
The machine will not turn on.  
Adverse conditions on the power connection (such as lightning or a power surge)  
may have triggered the machine’s internal safety mechanisms. Turn the machine  
off and unplug the power cord. Wait for ten minutes, then plug in the power cord  
and turn the machine on.  
If the problem is not solved, turn off the machine. If you are using a backup battery  
or surge suppressor device, disconnect it to make sure it is not the problem. Plug  
the machine's power cord directly into a different known working wall outlet and  
turn on the machine.  
(Windows®)  
You need the following settings to print EPS data:  
The machine cannot print EPS data  
that includes binary with the  
BR-Script3 printer driver.  
a
For Windows® 7 and Windows Server® 2008 R2:  
Click the (Start) button and Devices and Printers.  
For Windows Vista® and Windows Server® 2008:  
Click the  
(Start) button, Control Panel, Hardware and Sound, and  
then Printers.  
For Windows® XP and Windows Server® 2003:  
Click the Start button, and select Printers and Faxes.  
b
c
Right-click the Brother MFC-XXXX BR-Script3 icon and select  
Properties 1.  
From the Device Settings tab, choose TBCP (Tagged binary  
communication protocol) in Output Protocol.  
(Macintosh)  
If your machine is connected to a computer with a USB interface, you cannot print  
EPS data that includes binary. You can print the EPS data at the machine through  
a network. For installing BR-Script3 printer driver through the network, visit the  
Brother Solutions Center at http://solutions.brother.com/.  
The machine beeps when you try to  
access the Setup Receive and  
Setup Send menus.  
If FAX  
is not illuminated, press it to turn on FAX mode. The Setup Receive  
settings (Menu, 2, 1) and Setup Send settings (Menu, 2, 2) are available only  
when the machine is in FAX mode.  
B
1
For Windows® 7 and Windows Server® 2008 R2: Printer properties  
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Setting Dial Tone detection  
B
Telephone line interference /  
VoIP  
B
Setting the Dial Tone to Detectionwill  
shorten the Dial Tone detect pause.  
If you are having difficulty sending or  
receiving a fax due to possible interference  
on the telephone line, we recommend that  
you adjust the Equalization for compatibility  
to reduce the modem speed for fax  
operations.  
a (USA) Press Menu, 0, 4.  
(Canada) Press Menu, 0, 5.  
04.Dial Tone  
a
b
Detection  
No Detection  
a Press Menu, 2, 0, 1.  
Select ab or OK  
20.Miscellaneous  
1.Compatibility  
b Press a or b to choose Detectionor  
No Detection.  
a
b
High  
Normal  
Press OK.  
Select ab or OK  
c Press Stop/Exit.  
b Press a or b to choose High, Normalor  
Basic(for VoIP).  
Basic(for VoIP)reduces the  
modem speed to 9600 bps and turns  
off ECM (error correction mode).  
Unless interference is a recurring  
problem on your telephone line, you  
may prefer to use it only when  
needed.  
To improve compatibility with most  
VoIP services, Brother recommends  
changing the compatibility setting to  
Basic(for VoIP).  
Normalsets the modem speed at  
14400 bps.  
Highsets the modem speed at  
33600 bps.  
Press OK.  
c Press Stop/Exit.  
Note  
VoIP (Voice over IP) is a type of phone  
system that uses an Internet connection,  
rather than a traditional phone line.  
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Troubleshooting  
Improving the print quality  
B
If you have a print quality problem, print a test page first (Menu, 4, 2, 3). If the printout looks good,  
the problem is probably not the machine. Check the interface cable connections and try printing  
a different document. If the printout or test page printed from the machine has a quality problem,  
check the following steps first. And then, if you still have a print quality problem, check the chart  
below and follow the recommendations.  
Note  
Using non-Brother supplies may affect the print quality, hardware performance, and machine  
reliability.  
a To get the best print quality, we suggest using the recommended paper. Check that you use  
paper that meets our specifications. (See Acceptable paper and other print media  
b Check that the drum unit and toner cartridge are installed correctly.  
Examples of poor print  
quality  
Recommendation  
Take out the drum unit and toner cartridge assembly. Hold the  
assembly level with both hands and gently shake it from side to side  
several times to spread the toner evenly inside the cartridge.  
ABCDEFGH  
abcdefghijk  
If the LCD shows Replace Toner, put in a new toner cartridge.  
A B C D  
abcde  
0 1 2 3 4  
Check the machine’s environment. Conditions such as humidity, high  
temperatures, and so on, may cause this print fault.  
See Product Safety Guide: Choosing a location.  
Faint  
If the whole page is too light, Toner Savemay be turned on. Turn  
off Toner Savein the machine's menu settings or  
Toner Save Mode in the Printer Properties of the driver.  
See Advanced User's Guide: Toner Save.  
®
See Software User's Guide: Printing (for Windows ).  
See Software User's Guide: Printing and Faxing (for Macintosh).  
Clean the corona wire of the drum unit.  
Put in a new toner cartridge.  
B
Put in a new drum unit.  
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Examples of poor print  
quality  
Recommendation  
Make sure that you use paper that meets our specifications.  
ABCDEFGH  
abcdefghijk  
Check the machine’s environment. Conditions such as high  
temperatures and high humidity can increase the amount of  
background shading.  
A B C D  
abcde  
0 1 2 3 4  
See Product Safety Guide: Choosing a location.  
Put in a new toner cartridge.  
Gray background  
Put in a new drum unit.  
Make sure that you use paper that meets our specifications. Rough-  
surfaced paper or thick paper may cause this problem.  
Make sure that you choose the appropriate media type in the printer  
driver or in the machine’s Paper Typemenu setting.  
®
See Software User's Guide: Printing (for Windows ).  
Ghost  
See Software User's Guide: Printing and Faxing (for Macintosh).  
Choose Reduce Ghosting mode in the printer driver.  
®
See Software User's Guide: Printing (for Windows ).  
See Software User's Guide: Printing and Faxing (for Macintosh).  
Put in a new drum unit.  
Put in a new toner cartridge.  
The fuser unit may be contaminated.  
Call Brother Customer Service at:  
In USA: 1-877-BROTHER (1-877-276-8437)  
In Canada: 1-877-BROTHER  
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Troubleshooting  
Examples of poor print  
quality  
Recommendation  
Make sure that you use paper that meets our specifications. Rough-  
surfaced paper may cause the problem.  
ABCDEFGH  
abcdefghijk  
Clean the corona wire of the drum unit.  
A B C D  
abcde  
0 1 2 3 4  
The drum unit may be damaged. Put in a new drum unit.  
Toner specks  
The fuser unit may be contaminated.  
Call Brother Customer Service at:  
In USA: 1-877-BROTHER (1-877-276-8437)  
In Canada: 1-877-BROTHER  
Make sure that you use paper that meets our specifications.  
Choose Thick Paper mode in the printer driver, choose Thickin the  
machine’s Paper Typemenu setting or use thinner paper than you  
are currently using.  
®
See Software User's Guide: Printing (for Windows ).  
Hollow print  
See Software User's Guide: Printing and Faxing (for Macintosh).  
Check the machine’s environment. Conditions such as high humidity  
can cause hollow print.  
See Product Safety Guide: Choosing a location.  
The drum unit may be damaged. Put in a new drum unit.  
Clean the corona wire inside the drum unit by sliding the green tab.  
Be sure to return the green tab to the home position (a).  
The drum unit may be damaged. Put in a new drum unit.  
B
All black  
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Examples of poor print  
quality  
Recommendation  
Make sure that you use paper that meets our specifications. A rough  
surfaced paper or thick print media can cause this problem.  
ABCDEFGH  
abcdefghijk  
Make sure that you choose the appropriate media type in the printer  
driver or in the machine’s Paper Typemenu setting.  
A B C D  
abcde  
0 1 2 3 4  
®
See Software User's Guide: Printing (for Windows ).  
White lines across the page  
See Software User's Guide: Printing and Faxing (for Macintosh).  
The problem may disappear by itself. Print multiple blank pages to  
clear this problem, especially if the machine has not been used for a  
long time.  
The drum unit may be damaged. Put in a new drum unit.  
Clean the corona wire inside the drum unit.  
ABCDEFGH  
abcdefghijk  
The drum unit may be damaged. Put in a new drum unit.  
A B C D  
abcde  
0 1 2 3 4  
Lines across the page  
Check the machine's environment. Conditions such as high humidity  
and high temperatures may cause this print quality problem.  
See Product Safety Guide: Choosing a location.  
If the problem is not solved after printing a few pages, put in a new  
drum unit.  
White lines, bands or ribbing  
across the page  
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Troubleshooting  
Examples of poor print  
quality  
Recommendation  
Make 10-15 copies of a blank, white sheet of paper. If the problem is  
not solved after printing the blank pages, the drum unit may have  
foreign material, such as glue from a label, stuck on the drum. Clean  
the drum unit.  
See Advanced User's Guide: Cleaning the drum unit.  
The drum unit may be damaged. Put in a new drum unit.  
White Spots on black text  
and graphics at 3.7 in.  
(94 mm) intervals  
Black Spots at 3.7 in.  
(94 mm) intervals  
If you use label sheets for laser printers, the glue from the sheets may  
sometimes stick to the OPC drum surface. Clean the drum unit.  
ABCDEFGH  
abcdefghijk  
See Advanced User's Guide: Cleaning the drum unit.  
Make sure that you use paper that meets our specifications.  
A B C D  
abcde  
0 1 2 3 4  
Do not use paper that has clips or staples because they will scratch  
the surface of the drum.  
Black toner marks across the  
page  
If the unpacked drum unit is in direct sunlight or room light, the unit  
may be damaged.  
The toner cartridge may be damaged. Put in a new toner cartridge.  
The drum unit may be damaged. Put in a new drum unit.  
B
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Examples of poor print  
quality  
Recommendation  
Clean the corona wire inside the drum unit by sliding the green tab.  
ABCDEFGH  
abcdefghijk  
Make sure the green tab of the corona wire is at the home position (a).  
The toner cartridge may be damaged. Put in a new toner cartridge.  
The drum unit may be damaged. Put in a new drum unit.  
A B C D  
abcde  
0 1 2 3 4  
Black lines down the page  
The fuser unit may be contaminated.  
Printed pages have toner  
stains down the page  
Call Brother Customer Service at:  
In USA: 1-877-BROTHER (1-877-276-8437)  
In Canada: 1-877-BROTHER  
Make sure that foreign material such as a torn piece of paper, sticky  
notes or dust is not inside the machine and around the drum unit and  
toner cartridge.  
ABCDEFGH  
abcdefghijk  
The toner cartridge may be damaged. Put in a new toner cartridge.  
A B C D  
abcde  
0 1 2 3 4  
The drum unit may be damaged. Put in a new drum unit.  
White lines down the page  
Make sure that the paper or other print media is loaded correctly in  
the paper tray and that the guides are not too tight or too loose  
against the paper stack.  
ABCDEFGH  
abcdefghijk  
Set the paper guides correctly.  
A B C D  
abcde  
0 1 2 3 4  
If you are using the MP tray, see Loading paper in the multi-purpose  
The paper tray may be too full.  
Image skewed  
Check the paper type and quality.  
Check for loose objects such as torn paper inside the machine.  
If the problem only occurs during duplex printing, check for torn paper  
in the duplex tray, verify that the duplex tray is inserted completely  
and verify that the back cover is closed completely.  
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Troubleshooting  
Examples of poor print  
quality  
Recommendation  
Check the paper type and quality. High temperatures and high  
humidity will cause paper to curl.  
See Product Safety Guide: Choosing a location.  
If you do not use the machine often, the paper may have been in the  
paper tray too long. Turn over the stack of paper in the paper tray.  
Also, fan the paper stack and then rotate the paper 180° in the paper  
tray.  
Curled or wavy  
Open the back cover (face-up output tray) to let the printed paper exit  
onto the face-up output tray.  
Choose Reduce Paper Curl mode in the printer driver when you do  
not use our recommended paper.  
®
See Software User's Guide: Printing (for Windows ).  
See Software User's Guide: Printing and Faxing (for Macintosh).  
Make sure that paper is loaded correctly.  
Check the paper type and quality.  
B DEFGH  
abc efghijk  
A C D  
bcde  
1 3 4  
Turn over the stack of paper in the tray or rotate the paper 180° in the  
input tray.  
Wrinkles or creases  
Make sure that envelopes are printed with the back cover (face-up  
output tray) opened.  
Check the envelope type and quality.  
Make sure envelopes are fed only from the MP tray.  
Choose Improve Toner Fixing mode in the printer driver.  
Envelope Creases  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuv
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.  
B
®
See Software User's Guide: Printing (for Windows ).  
See Software User's Guide: Printing and Faxing (for Macintosh).  
If this selection does not provide enough improvement, change the  
printer driver setting in Media Type to a thick setting.  
Poor fixing  
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Examples of poor print  
quality  
Recommendation  
Choose Reduce Paper Curl mode in the printer driver.  
®
See Software User's Guide: Printing (for Windows ).  
See Software User's Guide: Printing and Faxing (for Macintosh).  
Open the back cover (face-up output tray) to let the printed paper exit  
onto the face-up output tray.  
Curled  
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Troubleshooting  
Reset functions  
B
Machine Information  
B
The following reset functions are available:  
Checking the Serial Number  
B
1 Network  
You can reset the internal print server  
back to its default factory settings such as  
You can see the machine’s Serial Number on  
the LCD.  
the password and IP address information.  
a Press Menu, 8, 1.  
2 Address & Fax  
81.Serial No.  
Address & Fax resets the following  
settings:  
XXXXXX-XXXXXXXXX  
Address Book  
(One Touch Dial / Speed Dial /  
Setup Groups)  
b Press Stop/Exit.  
Programmed fax jobs in the memory  
(Polled TX, Delayed Fax, Batch TX)  
Station ID  
(name and numbers)  
Coverpage  
(comments)  
Remote Fax Opt  
(Remote Access Code, Fax Storage,  
Fax Forward, Paging and PC Fax  
Receive)  
Report settings  
(Transmission Verification Report /  
Tel Index List / Fax Journal)  
Setting Lock password  
3 All Settings  
You can reset all the machine settings  
back to the settings that were set at the  
factory.  
B
Brother strongly recommends you  
perform this operation when you dispose  
of the machine.  
Note  
Unplug the interface cable before you  
choose Networkor All Settings.  
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How to reset the machine  
B
a (USA) Press Menu, 0, 6.  
(Canada) Press Menu, 0, 7.  
06.Reset  
1.Network  
2.Address & Fax  
3.All Settings  
Select ab or OK  
b Press a or b to choose the reset function  
you want to use.  
Press OK.  
c Do one of the following;  
To reset the settings, press 1 and go  
to step d.  
To exit without making changes,  
press 2 and go to step e.  
d You will be asked to reset the machine.  
Do one of the following;  
To reset the machine press 1. The  
machine will begin the reset.  
To exit without resetting the  
machine, press 2. Go to step e.  
e Press Stop/Exit.  
Note  
You can also reset the Network settings  
by pressing Menu, 7, 0.  
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Menu and features  
C
C
d Press a or b to scroll to your next menu  
On-screen  
programming  
selection.  
C
e Press OK.  
When you have finished setting an  
option, the LCD will show Accepted.  
Your machine has been designed to be easy  
to use. The LCD provides on-screen  
programming using the menu keys.  
f Press Stop/Exit to exit Menu mode.  
We have created step by step on-screen  
instructions to help you program your  
machine. Simply follow the steps as they  
guide you through the menu selections and  
programming options.  
How to access the menu  
mode  
C
a Press Menu.  
b Choose an option.  
Press 1 for General Setup menu.  
Press 2 for Fax menu.  
Press 3 for Copy menu.  
Press 4 for Printer menu.  
Press 5 for USB Direct I/F menu.  
Press 6 for Print Reports menu.  
Press 7 for Network menu.  
Press 8 for Machine Info. menu.  
Press 9 for Service menu.  
Press 0 for Initial Setup menu.  
1
This will appear only when the LCD shows an  
error message.  
You can also scroll through each menu  
level by pressing a or b for the direction  
you want.  
C
c Press OK when the option you want  
appears on the LCD.  
The LCD will then show the next menu  
level.  
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Menu table  
C
The factory settings are shown in Bold with an asterisk.  
Choose & OK  
Choose & OK  
To accept  
To exit  
Level 1  
Level 2  
Level 3  
Level 4  
Options  
0 Sec  
30 Secs  
1 Min  
Descriptions  
Page  
1.General Setup 1.Mode Timer  
Sets the time to return  
to FAX mode and the  
time the machine will  
change from  
See  
.
individual user to  
public user when  
using Secure  
2 Mins*  
5 Mins  
Off  
Function Lock.  
2.Paper  
1.Paper Type 1.MP Tray  
Thin  
Sets the type of paper  
in the paper tray.  
16  
Plain*  
Thick  
Thicker  
Recycled Paper  
Label  
2.Tray#1  
3.Tray#2  
Thin  
Sets the type of paper  
in the paper tray.  
16  
16  
Plain*  
Thick  
Thicker  
Recycled Paper  
Thin  
Sets the type of paper  
in the paper tray.  
(This menu  
Plain*  
appears if you  
have installed  
the optional  
lower tray on  
MFC-8710DW,  
MFC-8810DW  
or  
Thick  
Thicker  
Recycled Paper  
MFC-8910DW.)  
See Advanced User's Guide.  
See Software User's Guide.  
The factory settings are shown in Bold with an asterisk.  
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Menu and features  
Level 1  
Level 2  
Level 3  
Level 4  
Options  
Descriptions  
Page  
1.General Setup 2.Paper  
2.Paper Size 1.MP Tray  
A4  
Sets the size of the  
paper in the paper  
tray.  
16  
(Continued)  
(Continued)  
Letter*  
Legal  
Executive  
A5  
A5 L  
A6  
B5  
B6  
Folio  
Any  
2.Tray#1  
A4  
Sets the size of the  
paper in the paper  
tray.  
16  
Letter*  
Legal  
Executive  
A5  
A5 L  
A6  
B5  
B6  
Folio  
A4  
3.Tray#2  
Sets the size of the  
paper in the paper  
tray.  
16  
(This menu  
appears if you  
have installed  
the optional  
lower tray on  
MFC-8710DW,  
MFC-8810DW  
or  
Letter*  
Legal  
Executive  
A5  
B5  
B6  
MFC-8910DW.)  
Folio  
See Advanced User's Guide.  
See Software User's Guide.  
The factory settings are shown in Bold with an asterisk.  
C
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Level 1  
Level 2  
Level 3  
Level 4  
Options  
Descriptions  
Page  
1.General Setup 3.Volume  
1.Ring  
Low  
Adjusts the ring  
volume.  
See  
.
(Continued)  
Med*  
High  
Off  
Low  
2.Beeper  
Adjusts the volume  
level of the beeper.  
Med*  
High  
Off  
Low  
3.Speaker  
Adjusts the speaker  
volume.  
Med*  
High  
Off  
On  
4.Ecology  
1.Toner Save  
2.Sleep Time  
Increases the page  
yield of the toner  
cartridge.  
Off*  
Range varies  
depending on  
models.  
Conserves power.  
03Min*  
5.Quiet Mode  
On  
Decreases printing  
noise.  
Off*  
6.Tray Use 1.Copy  
Tray#1 Only  
Tray#2 Only  
Chooses the tray that  
will be used for COPY  
mode.  
17  
MP Only  
MP>T1>T2*  
T1>T2>MP  
(Tray#2 and T2  
appear if you  
have installed  
the optional  
lower tray on  
MFC-8710DW,  
MFC-8810DWor  
MFC-8910DW.)  
See Advanced User's Guide.  
See Software User's Guide.  
The factory settings are shown in Bold with an asterisk.  
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Menu and features  
Level 1  
Level 2  
Level 3  
Level 4  
Options  
Descriptions  
Page  
1.General Setup 6.Tray Use 2.Fax  
Tray#1 Only  
Chooses the tray that  
will be used for FAX  
mode.  
18  
(Continued)  
(Continued)  
Tray#2 Only  
MP Only  
MP>T1>T2  
T1>T2>MP*  
(Tray#2 and T2  
appear if you  
have installed  
the optional  
lower tray on  
MFC-8710DW,  
MFC-8810DW or  
MFC-8910DW.)  
3.Print  
Tray#1 Only  
Tray#2 Only  
MP Only  
Chooses the tray that  
will be used for Print  
mode.  
18  
MP>T1>T2*  
T1>T2>MP  
(Tray#2 and T2  
appear if you  
have installed  
the optional  
lower tray on  
MFC-8710DW,  
MFC-8810DW or  
MFC-8910DW.)  
7.LCD Contrast  
Adjusts the contrast  
of the LCD.  
See  
.
-nnnno+  
-nnnon+  
-nnonn+*  
-nonnn+  
-onnnn+  
8.Security  
1.Function Lock  
2.Setting Lock  
Can restrict selected  
machine operation for  
up to 25 individual  
users and all other  
non-authorizedPublic  
users.  
Stops unauthorized  
users from changing  
the machine’s current  
settings.  
C
See Advanced User's Guide.  
See Software User's Guide.  
The factory settings are shown in Bold with an asterisk.  
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Level 1  
Level 2  
Level 3  
Level 4  
Options  
Descriptions  
Page  
1.General Setup 9.Document Scan 1.Glass ScanSize  
A4  
Adjusts the scan area  
of the scanner glass  
to the size of the  
document.  
28  
(Continued)  
Letter*  
Legal/Folio  
(Legal/Folio  
is available for  
MFC-8710DW,  
MFC-8810DW  
and  
MFC-8910DW)  
2.File Size 1.Color  
Small  
You can set your own  
default settings of the  
data compression  
rate.  
See  
.
Medium*  
Large  
Small  
2.Gray  
Medium*  
Large  
3.Duplex Scan  
Long edge*  
Chooses the duplex  
scanning format.  
See  
.
(MFC-8810DW  
and  
Short edge  
MFC-8910DW)  
See Advanced User's Guide.  
See Software User's Guide.  
The factory settings are shown in Bold with an asterisk.  
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Menu and features  
Level 1  
Level 2  
Level 3  
Level 4  
Options  
00  
Descriptions  
Page  
2.Fax  
1.Setup Receive 1.Ring Delay  
Sets the number of  
rings before the  
machine answers in  
Fax Only or Fax/Tel  
mode.  
33  
(In FAX mode  
only)  
01  
02  
03  
04*  
2.F/T Ring Time  
20Secs*  
30Secs  
Sets the length of the  
pseudo/double-ring  
time in Fax/Tel mode.  
33  
40Secs  
70Secs  
On*  
3.Easy Receive  
4.Remote Codes  
Receives fax  
messages without  
pressing Start.  
34  
43  
Off  
On* (l51, #51)  
Allows you to answer  
all calls at an  
Off  
extension or external  
telephone and use  
codes to turn the  
machine on or off.  
You can personalize  
these codes.  
5.Auto Reduction  
6.Print Density  
On*  
Reduces the size of  
incoming faxes.  
See  
.
Off  
Makes printouts  
darker or lighter.  
-nnnno+  
-nnnon+  
-nnonn+*  
-nonnn+  
-onnnn+  
7.Polling RX  
8.Fax Rx Stamp  
Sets up your machine  
to poll another fax  
machine.  
On  
Prints the received  
time and date on the  
top of the received  
faxes.  
Off*  
9.Duplex  
On  
Prints received faxes  
on both sides of the  
paper.  
Off*  
See Advanced User's Guide.  
C
The factory settings are shown in Bold with an asterisk.  
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Level 1  
Level 2  
Level 3  
Level 4  
Options  
Descriptions  
Page  
2.Fax  
2.Setup Send 1.Contrast  
Auto*  
Changes the  
See  
.
lightness or darkness  
of faxes you send.  
(Continued)  
(In FAX mode  
only)  
Light  
Dark  
2.Fax Resolution  
Standard*  
Fine  
Sets the default  
resolution for  
outgoing faxes.  
S.Fine  
Photo  
3.Delayed Fax  
4.Batch TX  
Sets the time of day  
that the delayed faxes  
will be sent.  
On  
Combines delayed  
faxes going to the  
same fax number at  
the same time of day  
into one transmission.  
Off*  
5.Real Time TX  
Next Fax:On  
Next Fax:Off  
On  
Sends a fax without  
using the memory.  
Off*  
6.Polled TX  
On  
Sets up your machine  
with a document to be  
retrieved by another  
fax machine.  
Off*  
7.Coverpage 1.Setup  
Next Fax:On  
Next Fax:Off  
On  
Automaticallysends a  
cover page you have  
programmed.  
Off*  
Print Sample  
2.Message  
Sets up your own  
comments for the fax  
cover page.  
8.Overseas Mode  
9.Destination  
On  
If you are having  
difficulty sending  
faxes overseas, set  
this to On.  
Off*  
Display*  
Sets the machine to  
display the  
destination  
Hidden  
information on the  
LCD during fax  
sending.  
See Advanced User's Guide.  
The factory settings are shown in Bold with an asterisk.  
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Menu and features  
Level 1  
Level 2  
Level 3  
Level 4  
Options  
Descriptions  
Page  
2.Fax  
3.Address Book 1.One Touch Dial  
Stores up to 16 One  
Touch Dial numbers,  
so you can dial by  
pressing onekey(and  
Start).  
48  
(Continued)  
2.Speed Dial  
Stores up to 300  
50  
Speed Dial numbers,  
so you can dial by  
pressing only a few  
keys (and Start).  
3.Setup Groups  
Sets up to 20 Group  
numbers for  
Broadcasting.  
See  
28  
.
4.Report Setting 1.Transmission  
On  
Sets initial setup for  
Transmission  
Verification Report.  
On+Image  
Off*  
Off+Image  
2.Journal Period  
Every 50 Faxes  
*
Sets the interval for  
automatic printing of  
the Fax Journal.  
See  
.
Every 6 Hours  
Every 12 Hours  
Every 24 Hours  
Every 2 Days  
Every 7 Days  
Off  
5.Remote Fax Opt  
1.Fwd/Page/Store  
Fax Forward  
Sets the machine to  
forward fax  
messages, to call  
your cell phone or  
pager, to store  
incoming faxes in the  
memory (so you can  
retrieve them while  
you are away from  
your machine), or to  
send faxes to your  
PC.  
Paging  
Fax Storage  
PC Fax Receive  
Off*  
(Backup Print)  
If you choose  
Fax Forward or  
PC-Fax Receive, you  
can turn on the safety  
feature Backup Print.  
2.Remote Access  
---l  
Sets your own code  
for Remote Retrieval.  
C
See Advanced User's Guide.  
The factory settings are shown in Bold with an asterisk.  
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Level 1  
Level 2  
Level 3  
Level 4  
Options  
Descriptions  
Page  
2.Fax  
5.Remote Fax Opt 3.Print Fax  
Prints incoming faxes  
stored in the memory.  
See  
.
(Continued)  
(Continued)  
6.Dial Restrict. 1.Dial Pad  
Enter # twice You can set the  
machine to restrict  
dialing when using  
On  
Off*  
the dial pad.  
2.One Touch Dial  
3.Speed Dial  
4.LDAP Server  
Enter # twice You can set the  
machinetorestrict the  
dialing of One Touch  
numbers.  
On  
Off*  
Enter # twice You can set the  
machinetorestrict the  
dialing of Speed Dial  
numbers.  
On  
Off*  
Enter # twice You can set the  
machinetorestrict the  
dialing of LDAP  
server numbers.  
(MFC-8810DW  
and  
On  
Off*  
MFC-8910DW, or  
if you download  
LDAP function on  
MFC-8510DN or  
MFC-8710DW)  
7.Remaining Jobs  
You can check which  
jobs are in the  
memory and lets you  
cancel scheduled  
jobs.  
0.Miscellaneous 1.Compatibility  
High*  
Adjusts the  
114  
equalization for  
transmission  
Normal  
Basic(for VoIP) difficulties.  
VoIP service  
providers offer fax  
support using various  
standards. If you  
regularly experience  
fax transmission  
errors, choose  
Basic(for VoIP).  
2.Distinctive  
Set  
Uses the telephone  
company’sDistinctive  
Ring subscriber  
38  
Off*  
service to register the  
ring pattern with the  
machine.  
See Advanced User's Guide.  
The factory settings are shown in Bold with an asterisk.  
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Menu and features  
Level 1  
Level 2  
Level 3  
Options  
Auto*  
Text  
Descriptions  
Page  
3.Copy  
1.Quality  
You can choose the  
Copy resolution for  
your type of  
See  
.
Photo  
Graph  
document.  
2.Brightness  
Adjust the brightness  
for copies.  
-nnnno+  
-nnnon+  
-nnonn+*  
-nonnn+  
-onnnn+  
3.Contrast  
Adjusts the contrast  
for copies.  
-nnnno+  
-nnnon+  
-nnonn+*  
-nonnn+  
-onnnn+  
See Advanced User's Guide.  
The factory settings are shown in Bold with an asterisk.  
C
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Level 1  
Level 2  
Level 3  
Options  
Descriptions  
Page  
4.Printer  
1.Emulation  
Auto(EPSON)*  
Auto(IBM)  
Chooses the  
emulation mode.  
See  
.
HP LaserJet  
BR-Script 3  
Epson FX-850  
IBM Proprinter  
2.Print Options 1.Internal Font 1.HP LaserJet  
Prints a list of the  
machine’s internal  
fonts.  
2.BR-Script 3  
2.Configuration  
Prints a list of the  
machine’s printer  
settings.  
3.Test Print  
Prints a test page.  
3.Duplex  
On(Long Edge)  
Enables or disables  
duplex printing. You  
can also choose long  
edge or short edge  
duplex printing.  
On(Short Edge)  
Off*  
4.Auto Continue  
On*  
If this setting is  
enabled the machine  
will automatically  
clear a paper size  
error, and will use any  
compatible paper  
from the other paper  
trays.  
Off  
5.Reset Printer  
1.Reset  
2.Exit  
Restores the printer  
settings to the original  
factory default  
settings.  
See Software User's Guide.  
The factory settings are shown in Bold with an asterisk.  
136  
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Menu and features  
Level 1  
Level 2  
Level 3  
Options  
A4  
Descriptions  
Page  
5.USB Direct I/F 1.Direct Print 1.Paper Size  
Sets the paper size  
when printing directly  
from the USB flash  
memory drive.  
55  
Letter*  
Legal  
Executive  
A5  
A5 L  
A6  
B5  
B6  
Folio  
Thin  
2.Media Type  
Sets the media type  
when printing directly  
from the USB flash  
memory drive.  
55  
Plain*  
Thick  
Thicker  
Recycled Paper  
Label  
3.Multiple Page 1in1*  
Sets the page style  
when printing multiple  
pages directly from  
the USB Flash  
56  
2in1  
4in1  
memory drive.  
9in1  
16in1  
25in1  
1 in 2x2 pages  
1 in 3x3 pages  
1 in 4x4 pages  
1 in 5x5 pages  
4.Orientation Portrait*  
Sets the page  
56  
56  
orientation when  
printing directly from  
the USB Flash  
memory drive.  
Landscape  
5.Collate  
On*  
Enables or disables  
the page collation  
when printing directly  
from the USB Flash  
memory drive.  
Off  
C
See Software User's Guide.  
The factory settings are shown in Bold with an asterisk.  
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Level 1  
Level 2  
Level 3  
Options  
Descriptions  
Page  
5.USB Direct I/F 1.Direct Print 6.Print Quality Normal*  
Sets the print quality  
option when printing  
directly from the USB  
Flash memory drive.  
56  
(Continued)  
(Continued)  
Fine  
7.PDF Option  
Document*  
Sets the PDF option  
whether to print  
comments (Markup)  
56  
Document&Markup  
Document&Stamps or stamps in the PDF  
file along with the text.  
8.Index Print Simple*  
Sets the index print  
option, simple format  
or details.  
56  
Details  
2.Scan to USB  
1.Resolution  
Color 100 dpi  
*
Color 200 dpi  
Color 300 dpi  
Color 600 dpi  
Color Auto  
Sets the resolution to  
send the scanned  
data to USB Flash  
memory drive.  
See  
.
Gray 100 dpi  
Gray 200 dpi  
Gray 300 dpi  
Gray Auto  
B&W 300 dpi  
B&W 200 dpi  
B&W 200x100 dpi  
2.File Name  
Enter the file name of  
the scanned data.  
See Software User's Guide.  
The factory settings are shown in Bold with an asterisk.  
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Menu and features  
Level 1  
Level 2  
Level 3  
Options  
Descriptions  
Page  
6.Print Reports 1.Transmission 1.View on LCD  
2.Print Report  
You can view the  
Transmission  
Verification Report for  
your last 200  
See  
.
outgoing faxes and  
print the last report.  
2.Tel Index List 1.Numeric  
2.Alphabetic  
Lists names and  
numbers stored in the  
One Touch and  
Speed Dial memory,  
in numerical or  
alphabetical order.  
3.Fax Journal  
Lists information  
about your last 200  
incoming and  
outgoing faxes. (TX  
means Transmit. RX  
means Receive.)  
4.User Settings  
5.Network Config  
Lists your settings.  
Lists your Network  
settings.  
6.Drum Dot Print  
7.WLAN Report  
Prints the drum dot  
check sheet.  
Prints the result of  
wireless LAN  
connectivity  
See  
.
(MFC-8710DW,  
MFC-8810DW and  
MFC-8910DW)  
diagnosis.  
See Advanced User's Guide.  
See Quick Setup Guide.  
The factory settings are shown in Bold with an asterisk.  
C
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Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Auto*  
Static  
RARP  
Descriptions  
Page  
7.Network 1.TCP/IP  
1.Boot Method  
Chooses the  
BOOT method that  
best suits your  
needs.  
See  
.
(MFC-8510DN)  
BOOTP  
DHCP  
(IP Boot  
Tries)  
00003*  
Specifies the  
number of  
attempts the  
[00000-32767]  
machine will try to  
obtain an IP  
address when the  
Boot Methodis  
set to any setting  
except Static.  
2.IP Address  
3.Subnet Mask  
4.Gateway  
5.Node Name  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the IP  
address.  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the Subnet  
mask.  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the Gateway  
address.  
BRNXXXXXXXXXXXX Enter the Node  
name.  
(Up to 32  
characters)  
6.WINS Config  
Auto*  
Chooses the WINS  
configuration  
mode.  
Static  
See Network User's Guide.  
The factory settings are shown in Bold with an asterisk.  
LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  
To use these functions, please download the necessary software from our web site, the Brother  
Solutions Center at http://solutions.brother.com/.  
Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.  
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Menu and features  
Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Descriptions  
Page  
See  
7.Network 1.TCP/IP  
7.WINS Server  
Primary  
Specifies the IP  
address of the  
primary or  
secondary WINS  
server.  
.
(MFC-8510DN)  
(Continued)  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
(Continued)  
Secondary  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
8.DNS Server  
Primary  
Specifies the IP  
address of the  
primary or  
secondary DNS  
server.  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Secondary  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
9.APIPA  
0.IPv6  
On*  
Automatically  
allocates the IP  
address from the  
link-local address  
range.  
Off  
On  
Enable or Disable  
the IPv6 protocol.If  
you want to use the  
IPv6 protocol, visit  
Off*  
more information.  
2.Ethernet  
Auto*  
Chooses the  
Ethernet link  
mode.  
100B-FD  
100B-HD  
10B-FD  
10B-HD  
See Network User's Guide.  
The factory settings are shown in Bold with an asterisk.  
LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  
To use these functions, please download the necessary software from our web site, the Brother  
C
Solutions Center at http://solutions.brother.com/.  
Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.  
141  
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Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Descriptions  
Page  
7.Network 3.Status  
(MFC-8510DN)  
Active 100B-FD You can see the  
See  
.
current wired  
Active 100B-HD  
status.  
(Continued)  
Active 10B-FD  
Active 10B-HD  
Inactive  
4.MAC Address  
Shows the MAC  
address of the  
machine.  
(5.E-mail/ 1.Mail Address  
Enter the E-mail  
address. (Up to 60  
characters)  
IFAX  
)
2.Setup Server 1.SMTP  
1.SMTP Server Name  
Enter the SMTP  
server address.  
(Up to 64  
characters)  
IP Address  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
2.SMTP Port 25*  
Enter the SMTP  
port number.  
[00001-65535]  
None*  
3.Auth. for SMTP  
Selects the  
Security method  
for E-mail  
SMTP-AUTH  
POP bef.SMTP notification.  
4.SMTP SSL/TLS None*  
You can send or  
receive an E-mail  
via an E-mail  
server that  
SSL  
TLS  
requires secure  
SSL/TLS  
communication.  
5.Verify Cert. On  
Verify the SMTP  
Server Certificate  
automatically.  
Off*  
See Network User's Guide.  
The factory settings are shown in Bold with an asterisk.  
LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  
To use these functions, please download the necessary software from our web site, the Brother  
Solutions Center at http://solutions.brother.com/.  
Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.  
142  
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Menu and features  
Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Descriptions  
Page  
See  
7.Network  
(5.E-mail/ 2.Setup Server 2.POP3  
1.POP3 Server Name  
Enter the POP3  
server address.  
.
IFAX  
)
(Up to 64  
characters)  
(MFC-8510DN)  
(Continued)  
(Continued)  
(Continued)  
IP Address  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
2.POP3 Port 110*  
Enter the POP3  
port number.  
[00001-65535]  
3.Mailbox Name  
4.Mailbox Pwd  
Enter the mail box  
name. (Up to 60  
characters)  
Enter the  
password to login  
to the POP3  
server.  
5.POP3 SSL/TLS None*  
You can send or  
receive an E-mail  
via an E-mail  
server that  
SSL  
TLS  
requires secure  
SSL/TLS  
communication.  
6.Verify Cert. On  
Verify the POP3  
Server Certificate  
automatically.  
Off*  
7.APOP  
On  
Enables or  
disables APOP.  
Off*  
On*  
3.Setup Mail RX  
1.Auto Polling  
2.Poll Frequency  
3.Header  
Automatically  
checks the POP3  
server for new  
messages.  
Off  
10*  
Sets the interval for  
checking for new  
messages on the  
POP3 server.  
[01-60] Min  
All  
Selects the  
contents of the  
mail header to be  
printed.  
Subject+From+To  
None*  
See Network User's Guide.  
The factory settings are shown in Bold with an asterisk.  
LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  
C
To use these functions, please download the necessary software from our web site, the Brother  
Solutions Center at http://solutions.brother.com/.  
Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.  
143  
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Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Descriptions  
Page  
7.Network  
(
5.E-mail/ 3.Setup Mail RX  
4.Del Error Mail  
On*  
Deletes error mails  
automatically.  
See  
.
IFAX  
)
(MFC-8510DN)  
(Continued)  
Off  
(Continued)  
(Continued)  
5.Notification  
1.Sender Subject  
On  
Receives  
notification  
messages.  
MDN  
Off*  
4.Setup Mail TX  
Displays the  
subject that is  
attached to the  
Internet Fax data.  
2.Size Limit  
3.Notification  
1.Rly Broadcast  
On  
Limits the size of  
E-mail documents.  
Off*  
On  
Sends notification  
messages.  
Off*  
5.Setup Relay  
On  
Relays adocument  
to another fax  
machine.  
Off*  
2.Relay Domain  
3.Relay Report  
Registers the  
Domain name.  
On  
Prints the Relay  
Broadcast Report.  
Off*  
(
6.Scan To  
Color 100 dpi  
*
Chooses the type  
and resolution for  
scanning to send  
E-mail  
)
Color 200 dpi  
Color 300 dpi the scanned data  
via E-mail.  
Color 600 dpi  
Color Auto  
Gray 100 dpi  
Gray 200 dpi  
Gray 300 dpi  
Gray Auto  
B&W 300 dpi  
B&W 200 dpi  
B&W 200x100 dpi  
See Network User's Guide.  
The factory settings are shown in Bold with an asterisk.  
LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  
To use these functions, please download the necessary software from our web site, the Brother  
Solutions Center at http://solutions.brother.com/.  
Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.  
144  
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Menu and features  
Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Descriptions  
Page  
See  
7.Network 5.Scan To  
Color 100 dpi  
*
Chooses the type  
and resolution for  
scanning to send  
.
FTP  
(MFC-8510DN)  
Color 200 dpi  
(7.Scan To  
(Continued)  
Color 300 dpi the scanned data  
FTP  
)
via FTP.  
Color 600 dpi  
Color Auto  
Gray 100 dpi  
Gray 200 dpi  
Gray 300 dpi  
Gray Auto  
B&W 300 dpi  
B&W 200 dpi  
B&W 200x100 dpi  
6.ScanTo  
Network  
Color 100 dpi  
*
Chooses the type  
and resolution for  
scanning to save  
Color 200 dpi  
(Windows®  
)
)
Color 300 dpi the scanned data  
directly to a CIFS  
server on your  
local network or on  
the Internet.  
(8.ScanTo  
Color 600 dpi  
Network  
)
Color Auto  
(Windows®  
Gray 100 dpi  
Gray 200 dpi  
Gray 300 dpi  
Gray Auto  
B&W 300 dpi  
B&W 200 dpi  
B&W 200x100 dpi  
On  
(
9.Fax to  
You can store a  
prefix/suffix  
Server  
)
(Prefix/Suffix)  
address in the  
machine and can  
send a document  
from a fax server  
system.  
Off*  
0.Network Reset  
1.Reset  
2.Exit  
Restores all  
network settings to  
the factory  
defaults.  
See Network User's Guide.  
The factory settings are shown in Bold with an asterisk.  
LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  
C
To use these functions, please download the necessary software from our web site, the Brother  
Solutions Center at http://solutions.brother.com/.  
Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.  
145  
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Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Auto*  
Static  
RARP  
Descriptions  
Page  
7.Network 1.Wired LAN 1.TCP/IP  
1.Boot Method  
Chooses the  
BOOT method that  
best suits your  
needs.  
See  
.
(MFC-8710DW)  
BOOTP  
DHCP  
(IP Boot  
Tries)  
00003*  
Specifies the  
number of  
attempts the  
[00000-32767]  
machine will try to  
obtain an IP  
address when the  
Boot Methodis  
set to any setting  
except Static.  
2.IP Address  
3.Subnet Mask  
4.Gateway  
5.Node Name  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the IP  
address.  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the Subnet  
mask.  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the Gateway  
address.  
BRNXXXXXXXXXXXX Enter the Node  
name.  
(Up to 32  
characters)  
6.WINS Config  
Auto*  
Chooses the WINS  
configuration  
mode.  
Static  
See Network User's Guide.  
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/.  
The factory settings are shown in Bold with an asterisk.  
LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  
To use these functions, please download the necessary software from our web site, the Brother  
Solutions Center at http://solutions.brother.com/.  
Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.  
146  
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Menu and features  
Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Descriptions  
Page  
See  
7.Network 1.Wired LAN 1.TCP/IP  
7.WINS Server  
Primary  
Specifies the IP  
address of the  
primary or  
secondary WINS  
server.  
.
(MFC-8710DW)  
(Continued)  
(Continued)  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
(Continued)  
Secondary  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
8.DNS Server  
Primary  
Specifies the IP  
address of the  
primary or  
secondary DNS  
server.  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Secondary  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
9.APIPA  
0.IPv6  
On*  
Automatically  
allocates the IP  
address from the  
link-local address  
range.  
Off  
On  
Enable or Disable  
the IPv6 protocol.If  
you want to use the  
IPv6 protocol, visit  
Off*  
more information.  
2.Ethernet  
Auto*  
Chooses the  
Ethernet link  
mode.  
100B-FD  
100B-HD  
10B-FD  
10B-HD  
See Network User's Guide.  
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/.  
The factory settings are shown in Bold with an asterisk.  
LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  
C
To use these functions, please download the necessary software from our web site, the Brother  
Solutions Center at http://solutions.brother.com/.  
Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.  
147  
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Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Descriptions  
Page  
7.Network 1.Wired LAN 3.Wired Status  
Active 100B-FD You can see the  
See  
.
current wired  
status.  
(MFC-8710DW)  
(Continued)  
Active 100B-HD  
(Continued)  
Active 10B-FD  
Active 10B-HD  
Inactive  
Wired OFF  
4.MAC Address  
5.Set to Default  
6.Wired Enable  
1.TCP/IP  
Shows the MAC  
address of the  
machine.  
1.Reset  
2.Exit  
Restore the wired  
network setting to  
factory default.  
On*  
Enable or Disable  
the Wired LAN  
manually.  
Off  
2.WLAN  
1.Boot Method  
Auto*  
Static  
RARP  
Chooses the  
BOOT method that  
best suits your  
needs.  
BOOTP  
DHCP  
(IP Boot  
Tries)  
00003*  
Specifies the  
number of  
attempts the  
[00000-32767]  
machine will try to  
obtain an IP  
address when the  
Boot Methodis  
set to any setting  
except Static.  
2.IP Address  
3.Subnet Mask  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the IP  
address.  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the Subnet  
mask.  
See Network User's Guide.  
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/.  
The factory settings are shown in Bold with an asterisk.  
LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  
To use these functions, please download the necessary software from our web site, the Brother  
Solutions Center at http://solutions.brother.com/.  
Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.  
148  
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Menu and features  
Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Descriptions  
Page  
See  
7.Network 2.WLAN  
1.TCP/IP 4.Gateway  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the Gateway  
address.  
.
(MFC-8710DW)  
(Continued)  
(Continued)  
(Continued)  
5.Node Name  
BRWXXXXXXXXXXXX Enter the Node  
name.  
(Up to 32  
characters)  
6.WINS Config  
7.WINS Server  
Auto*  
Chooses the WINS  
configuration  
mode.  
Static  
Primary  
Specifies the IP  
address of the  
primary or  
secondary WINS  
server.  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Secondary  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
8.DNS Server  
Primary  
Specifies the IP  
address of the  
primary or  
secondary DNS  
server.  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Secondary  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
9.APIPA  
On*  
Automatically  
allocates the IP  
address from the  
link-local address  
range.  
Off  
See Network User's Guide.  
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/.  
The factory settings are shown in Bold with an asterisk.  
LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  
To use these functions, please download the necessary software from our web site, the Brother  
C
Solutions Center at http://solutions.brother.com/.  
Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.  
149  
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Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Descriptions  
Page  
7.Network 2.WLAN  
1.TCP/IP 0.IPv6  
On  
Enable or Disable  
the IPv6 protocol. If  
you want to use the  
IPv6 protocol, visit  
See  
.
(MFC-8710DW)  
(Continued)  
(Continued)  
Off*  
(Continued)  
more information.  
2.Setup Wizard  
You can configure  
your internal print  
server.  
3.WPS/AOSS  
You can easily  
configure your  
wireless network  
settings using the  
one-button push  
method.  
4.WPS w/PIN Code  
You can easily  
configure your  
wireless network  
settings using  
WPS with a PIN  
code.  
5.WLAN Status 1.Status  
Active(11n)  
Active(11b)  
Active(11g)  
Wired LAN Active  
WLAN OFF  
You can see the  
current wireless  
network status.  
AOSS Active  
Connection Fail  
Strong  
2.Signal  
You can see the  
current wireless  
network signal  
strength.  
Medium  
Weak  
None  
3.SSID  
You can see the  
current SSID.  
4.Comm. Mode  
Ad-hoc  
You can see the  
current  
Communication  
Mode.  
Infrastructure  
See Network User's Guide.  
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/.  
The factory settings are shown in Bold with an asterisk.  
LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  
To use these functions, please download the necessary software from our web site, the Brother  
Solutions Center at http://solutions.brother.com/.  
Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.  
150  
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Menu and features  
Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Descriptions  
Page  
See  
7.Network 2.WLAN  
6.MAC Address  
Shows the MAC  
address of the  
machine.  
.
(MFC-8710DW)  
(Continued)  
(Continued)  
7.Set to Default  
8.WLAN Enable  
1.Reset  
2.Exit  
Restore the  
wireless network  
settings to factory  
default.  
On  
Enable or disable  
the wireless LAN  
manually.  
Off*  
3.Wi-Fi Direct 1.Push Button  
You can easily  
configure your  
Wi-Fi Direct™  
network settings  
using the one-  
button push  
See  
.
method.  
2.PIN Code  
3.Manual  
You can easily  
configure your  
Wi-Fi Direct™  
network settings  
using WPS with a  
PIN code.  
You can manually  
configure your  
Wi-Fi Direct™  
network settings.  
4.Group Owner  
5.Device Info.  
On  
Sets your machine  
as the Group  
Owner.  
Off*  
1.Device Name  
2.SSID  
You can see the  
device name of  
your machine.  
Shows SSID of  
Group Owner.  
When the machine  
is not connected,  
LCD shows  
Not Connected.  
3.IP Address  
You can see the  
current IP Address  
of your machine.  
See Network User's Guide.  
C
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/.  
The factory settings are shown in Bold with an asterisk.  
LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  
To use these functions, please download the necessary software from our web site, the Brother  
Solutions Center at http://solutions.brother.com/.  
Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.  
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Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Descriptions  
Page  
7.Network 3.Wi-Fi Direct 6.Status Info. 1.Status  
G/O Active(**) You can see the  
See  
.
current Wi-Fi  
Direct™ network  
(MFC-8710DW)  
(Continued)  
Client Active  
(Continued)  
Not Connected status.  
Off  
Wired LAN Active  
**= the number  
of devices  
2.Signal  
Strong  
Medium  
Weak  
You can see the  
current Wi-Fi  
Direct™ network  
signal strength.  
None  
When your  
machine acts as  
Group Owner, the  
LCD always shows  
Strong.  
7.I/F Enable  
On  
Enable or Disable  
the Wi-Fi Direct™  
connection.  
Off*  
(
4.E-mail/ 1.Mail Address  
Enter the E-mail  
address. (Up to 60  
characters)  
See  
.
IFAX  
)
2.Setup Server 1.SMTP  
1.SMTP Server Name  
Enter the SMTP  
server address.  
(Up to 64  
characters)  
IP Address  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
2.SMTP Port 25*  
Enter the SMTP  
port number.  
[00001-65535]  
3.Auth. for SMTP  
None*  
Selects the  
Security method  
for E-mail  
SMTP-AUTH  
POP bef.SMTP notification.  
See Network User's Guide.  
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/.  
The factory settings are shown in Bold with an asterisk.  
LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  
To use these functions, please download the necessary software from our web site, the Brother  
Solutions Center at http://solutions.brother.com/.  
Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.  
152  
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Menu and features  
Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Descriptions  
Page  
See  
7.Network  
(4.E-mail/ 2.Setup Server 1.SMTP  
4.SMTP SSL/TLS None*  
You can send or  
receive an E-mail  
via an E-mail  
server that  
.
IFAX  
)
(MFC-8710DW)  
(Continued)  
(Continued)  
SSL  
TLS  
(Continued)  
(Continued)  
requires secure  
SSL/TLS  
communication.  
5.Verify Cert. On  
Verify the SMTP  
Server Certificate  
automatically.  
Off*  
2.POP3  
1.POP3 Server Name  
Enter the POP3  
server address.  
(Up to 64  
characters)  
IP Address  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
2.POP3 Port 110*  
Enter the POP3  
port number.  
[00001-65535]  
3.Mailbox Name  
4.Mailbox Pwd  
Enter the mail box  
name. (Up to 60  
characters)  
Enter the  
password to login  
to the POP3  
server.  
5.POP3 SSL/TLS None*  
You can send or  
receive an E-mail  
via an E-mail  
server that  
SSL  
TLS  
requires secure  
SSL/TLS  
communication.  
6.Verify Cert. On  
Verify the POP3  
Server Certificate  
automatically.  
Off*  
7.APOP  
On  
Enables or  
disables APOP.  
Off*  
See Network User's Guide.  
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/.  
The factory settings are shown in Bold with an asterisk.  
C
LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  
To use these functions, please download the necessary software from our web site, the Brother  
Solutions Center at http://solutions.brother.com/.  
Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.  
153  
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Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Descriptions  
Page  
7.Network  
(
4.E-mail/ 3.Setup Mail RX 1.Auto Polling  
On*  
Automatically  
checks the POP3  
server for new  
messages.  
See  
.
IFAX  
)
(MFC-8710DW)  
Off  
(Continued)  
(Continued)  
2.Poll Frequency  
10*  
Sets the interval for  
checking for new  
messages on the  
POP3 server.  
[01-60] Min  
3.Header  
All  
Selects the  
contents of the  
mail header to be  
printed.  
Subject+From+To  
None*  
On*  
4.Del Error Mail  
5.Notification  
Deletes error mails  
automatically.  
Off  
On  
Receives  
notification  
messages.  
MDN  
Off*  
4.Setup Mail TX  
1.Sender Subject  
Displays the  
subject that is  
attached to the  
Internet Fax data.  
2.Size Limit  
3.Notification  
1.Rly Broadcast  
On  
Limits the size of  
E-mail documents.  
Off*  
On  
Sends notification  
messages.  
Off*  
On  
5.Setup Relay  
Relays adocument  
to another fax  
machine.  
Off*  
2.Relay Domain  
3.Relay Report  
Registers the  
Domain name.  
On  
Prints the Relay  
Broadcast Report.  
Off*  
See Network User's Guide.  
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/.  
The factory settings are shown in Bold with an asterisk.  
LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  
To use these functions, please download the necessary software from our web site, the Brother  
Solutions Center at http://solutions.brother.com/.  
Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.  
154  
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Menu and features  
Level 1  
Level 2  
5.Scan To  
E-mail  
Level 3  
Level 4  
Level 5  
Options  
Descriptions  
Page  
See  
7.Network  
(
Color 100 dpi  
*
Chooses the type  
and resolution for  
scanning to send  
.
)
(MFC-8710DW)  
Color 200 dpi  
(Continued)  
Color 300 dpi the scanned data  
via E-mail.  
Color 600 dpi  
Color Auto  
Gray 100 dpi  
Gray 200 dpi  
Gray 300 dpi  
Gray Auto  
B&W 300 dpi  
B&W 200 dpi  
B&W 200x100 dpi  
4.Scan To  
FTP  
Color 100 dpi  
*
Chooses the type  
and resolution for  
scanning to send  
Color 200 dpi  
(6.Scan To  
Color 300 dpi the scanned data  
FTP  
)
via FTP.  
Color 600 dpi  
Color Auto  
Gray 100 dpi  
Gray 200 dpi  
Gray 300 dpi  
Gray Auto  
B&W 300 dpi  
B&W 200 dpi  
B&W 200x100 dpi  
See Network User's Guide.  
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/.  
The factory settings are shown in Bold with an asterisk.  
LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  
To use these functions, please download the necessary software from our web site, the Brother  
Solutions Center at http://solutions.brother.com/.  
Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.  
C
155  
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Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Descriptions  
Page  
7.Network 5.ScanTo  
Color 100 dpi  
*
Chooses the type  
and resolution for  
scanning to save  
See  
.
Network  
(MFC-8710DW)  
Color 200 dpi  
(Windows®  
)
)
(Continued)  
Color 300 dpi the scanned data  
directly to a CIFS  
server on your  
local network or on  
the Internet.  
(7.ScanTo  
Color 600 dpi  
Network  
)
Color Auto  
(Windows®  
Gray 100 dpi  
Gray 200 dpi  
Gray 300 dpi  
Gray Auto  
B&W 300 dpi  
B&W 200 dpi  
B&W 200x100 dpi  
On  
(
8.Fax to  
You can store a  
prefix/suffix  
Server  
)
(Prefix/Suffix)  
address in the  
machine and can  
send a document  
from a fax server  
system.  
Off*  
0.Network Reset  
1.Reset  
2.Exit  
Restores all  
network settings to  
the factory  
defaults.  
See Network User's Guide.  
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/.  
The factory settings are shown in Bold with an asterisk.  
LDAP, Internet Fax and Scan to E-mail Server functions are available as a download.  
To use these functions, please download the necessary software from our web site, the Brother  
Solutions Center at http://solutions.brother.com/.  
Level 2 menus inside parentheses appear if you download IFAX/E-mail options to your machine.  
156  
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Menu and features  
Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Auto*  
Static  
RARP  
Descriptions  
Page  
See  
7.Network 1.Wired LAN 1.TCP/IP  
1.Boot Method  
Chooses the  
BOOT method that  
best suits your  
needs.  
.
(MFC-8810DW  
and  
MFC-8910DW)  
BOOTP  
DHCP  
(IP Boot  
Tries)  
00003*  
Specifies the  
number of  
attempts the  
[00000-32767]  
machine will try to  
obtain an IP  
address when the  
Boot Methodis  
set to any setting  
except Static.  
2.IP Address  
3.Subnet Mask  
4.Gateway  
5.Node Name  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the IP  
address.  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the Subnet  
mask.  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the Gateway  
address.  
BRNXXXXXXXXXXXX Enter the Node  
name.  
(Up to 32  
characters)  
6.WINS Config  
7.WINS Server  
Auto*  
Chooses the WINS  
configuration  
mode.  
Static  
Primary  
Specifies the IP  
address of the  
primary or  
secondary WINS  
server.  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Secondary  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
C
See Network User's Guide.  
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/.  
The factory settings are shown in Bold with an asterisk.  
157  
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Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Descriptions  
Page  
7.Network 1.Wired LAN 1.TCP/IP  
8.DNS Server  
Primary  
Specifies the IP  
address of the  
primary or  
secondary DNS  
server.  
See  
.
(MFC-8810DW  
and  
(Continued)  
(Continued)  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
MFC-8910DW)  
(Continued)  
Secondary  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
9.APIPA  
0.IPv6  
On*  
Automatically  
allocates the IP  
address from the  
link-local address  
range.  
Off  
On  
Enable or Disable  
the IPv6 protocol. If  
you want to use the  
IPv6 protocol, visit  
Off*  
more information.  
2.Ethernet  
Auto*  
Chooses the  
Ethernet link  
mode.  
100B-FD  
100B-HD  
10B-FD  
10B-HD  
3.Wired Status  
Active 100B-FD You can see the  
current wired  
status.  
Active 100B-HD  
Active 10B-FD  
Active 10B-HD  
Inactive  
Wired OFF  
4.MAC Address  
5.Set to Default  
6.Wired Enable  
Shows the MAC  
address of the  
machine.  
1.Reset  
2.Exit  
Restore the wired  
network setting to  
factory default.  
On*  
Enable or Disable  
the Wired LAN  
manually.  
Off  
See Network User's Guide.  
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/.  
The factory settings are shown in Bold with an asterisk.  
158  
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Menu and features  
Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Descriptions  
Page  
7.Network 2.WLAN  
1.TCP/IP  
1.Boot Method  
Auto*  
Chooses the  
BOOT method that  
best suits your  
needs.  
See  
.
(MFC-8810DW  
and  
MFC-8910DW)  
Static  
RARP  
BOOTP  
DHCP  
(Continued)  
(IP Boot  
Tries)  
00003*  
Specifies the  
number of  
attempts the  
[00000-32767]  
machine will try to  
obtain an IP  
address when the  
Boot Methodis  
set to any setting  
except Static.  
2.IP Address  
3.Subnet Mask  
4.Gateway  
5.Node Name  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the IP  
address.  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the Subnet  
mask.  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the Gateway  
address.  
BRWXXXXXXXXXXXX Enter the Node  
name.  
(Up to 32  
characters)  
6.WINS Config  
Auto*  
Chooses the WINS  
configuration  
mode.  
Static  
See Network User's Guide.  
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/.  
The factory settings are shown in Bold with an asterisk.  
C
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Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Descriptions  
Page  
7.Network 2.WLAN  
1.TCP/IP  
7.WINS Server  
Primary  
Specifies the IP  
address of the  
primary or  
secondary WINS  
server.  
See  
.
(MFC-8810DW  
and  
(Continued)  
(Continued)  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
MFC-8910DW)  
(Continued)  
Secondary  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
8.DNS Server  
Primary  
Specifies the IP  
address of the  
primary or  
secondary DNS  
server.  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Secondary  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
9.APIPA  
0.IPv6  
On*  
Automatically  
allocates the IP  
address from the  
link-local address  
range.  
Off  
On  
Enable or Disable  
the IPv6 protocol. If  
you want to use the  
IPv6 protocol, visit  
Off*  
more information.  
2.Setup Wizard  
You can configure  
your internal print  
server.  
3.WPS/AOSS  
You can easily  
configure your  
wireless network  
settings using the  
one-button push  
method.  
4.WPS w/PIN Code  
You can easily  
configure your  
wireless network  
settings using  
WPS with a PIN  
code.  
See Network User's Guide.  
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/.  
The factory settings are shown in Bold with an asterisk.  
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Menu and features  
Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Descriptions  
Page  
See  
7.Network 2.WLAN  
5.WLAN Status 1.Status  
Active(11n)  
You can see the  
current wireless  
network status.  
.
(MFC-8810DW  
and  
MFC-8910DW)  
(Continued)  
Active(11b)  
Active(11g)  
Wired LAN Active  
WLAN OFF  
AOSS Active  
Connection Fail  
Strong  
(Continued)  
2.Signal  
You can see the  
current wireless  
network signal  
strength.  
Medium  
Weak  
None  
3.SSID  
You can see the  
current SSID.  
4.Comm. Mode  
Ad-hoc  
You can see the  
current  
Communication  
Mode.  
Infrastructure  
6.MAC Address  
7.Set to Default  
Shows the MAC  
address of the  
machine.  
1.Reset  
2.Exit  
Restore the  
wireless network  
settings to factory  
default.  
8.WLAN Enable  
On  
Enable or disable  
the wireless LAN  
manually.  
Off*  
3.Wi-Fi Direct 1.Push Button  
You can easily  
configure your  
Wi-Fi Direct™  
network settings  
using the one-  
button push  
See  
.
method.  
2.PIN Code  
3.Manual  
You can easily  
configure your  
Wi-Fi Direct™  
network settings  
using WPS with a  
PIN code.  
You can manually  
configure your  
C
Wi-Fi Direct™  
network settings.  
See Network User's Guide.  
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/.  
The factory settings are shown in Bold with an asterisk.  
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Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Descriptions  
Page  
7.Network 3.Wi-Fi Direct 4.Group Owner  
On  
Sets your machine  
as the Group  
Owner.  
See  
.
(MFC-8810DW  
and  
(Continued)  
Off*  
5.Device Info.  
1.Device Name  
You can see the  
device name of  
your machine.  
MFC-8910DW)  
(Continued)  
2.SSID  
Shows SSID of  
Group Owner.  
When the machine  
is not connected,  
LCD shows  
Not Connected.  
3.IP Address  
You can see the  
current IP Address  
of your machine.  
6.Status Info. 1.Status  
G/O Active(**) You can see the  
current Wi-Fi  
Direct™ network  
Client Active  
Not Connected status.  
Off  
Wired LAN Active  
**= the number  
of devices  
2.Signal  
Strong  
Medium  
Weak  
You can see the  
current Wi-Fi  
Direct™ network  
signal strength.  
None  
When your  
machine acts as  
Group Owner, the  
LCD always shows  
Strong.  
7.I/F Enable  
On  
Enable or Disable  
the Wi-Fi Direct™  
connection.  
Off*  
See Network User's Guide.  
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/.  
The factory settings are shown in Bold with an asterisk.  
162  
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Menu and features  
Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Descriptions  
Page  
See  
7.Network 4.E-mail/IFAX 1.Mail Address  
Enter the E-mail  
address. (Up to 60  
characters)  
.
(MFC-8810DW  
and  
2.Setup Server 1.SMTP  
1.SMTP Server Name  
Enter the SMTP  
server address.  
MFC-8910DW)  
(Up to 64  
characters)  
(Continued)  
IP Address  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
2.SMTP Port 25*  
Enter the SMTP  
port number.  
[00001-65535]  
None*  
3.Auth. for SMTP  
Selects the  
Security method  
for E-mail  
SMTP-AUTH  
POP bef.SMTP notification.  
4.SMTP SSL/TLS None*  
You can send or  
receive an E-mail  
via an E-mail  
server that  
SSL  
TLS  
requires secure  
SSL/TLS  
communication.  
5.Verify Cert. On  
Verify the SMTP  
Server Certificate  
automatically.  
Off*  
2.POP3  
1.POP3 Server Name  
Enter the POP3  
server address.  
(Up to 64  
characters)  
IP Address  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
2.POP3 Port 110*  
Enter the POP3  
port number.  
[00001-65535]  
3.Mailbox Name  
4.Mailbox Pwd  
Enter the mail box  
name. (Up to 60  
characters)  
Enter the  
password to login  
to the POP3  
server.  
C
See Network User's Guide.  
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/.  
The factory settings are shown in Bold with an asterisk.  
163  
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Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Descriptions  
Page  
7.Network 4.E-mail/IFAX 2.Setup Server 2.POP3  
5.POP3 SSL/TLS None*  
You can send or  
receive an E-mail  
via an E-mail  
server that  
requires secure  
SSL/TLS  
See  
.
(MFC-8810DW  
and  
(Continued)  
(Continued)  
(Continued)  
SSL  
TLS  
MFC-8910DW)  
(Continued)  
communication.  
6.Verify Cert. On  
Verify the POP3  
Server Certificate  
automatically.  
Off*  
7.APOP  
On  
Enables or  
disables APOP.  
Off*  
On*  
3.Setup Mail RX  
1.Auto Polling  
2.Poll Frequency  
3.Header  
Automatically  
checks the POP3  
server for new  
messages.  
Off  
10*  
Sets the interval for  
checking for new  
messages on the  
POP3 server.  
[01-60] Min  
All  
Selects the  
contents of the  
mail header to be  
printed.  
Subject+From+To  
None*  
4.Del Error Mail  
5.Notification  
On*  
Deletes error mails  
automatically.  
Off  
On  
Receives  
notification  
messages.  
MDN  
Off*  
4.Setup Mail TX  
1.Sender Subject  
Displays the  
subject that is  
attached to the  
Internet Fax data.  
2.Size Limit  
3.Notification  
1.Rly Broadcast  
On  
Limits the size of  
E-mail documents.  
Off*  
On  
Sends notification  
messages.  
Off*  
On  
5.Setup Relay  
Relays adocument  
to another fax  
machine.  
Off*  
2.Relay Domain  
Registers the  
Domain name.  
See Network User's Guide.  
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/.  
The factory settings are shown in Bold with an asterisk.  
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Menu and features  
Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Descriptions  
Page  
See  
7.Network 4.E-mail/IFAX 5.Setup Relay 3.Relay Report  
On  
Prints the Relay  
.
Broadcast Report.  
(MFC-8810DW  
and  
MFC-8910DW)  
(Continued)  
(Continued)  
Off*  
5.Scan To E-mail  
Color 100 dpi  
*
Chooses the type  
and resolution for  
scanning to send  
Color 200 dpi  
(Continued)  
Color 300 dpi the scanned data  
via E-mail.  
Color 600 dpi  
Color Auto  
Gray 100 dpi  
Gray 200 dpi  
Gray 300 dpi  
Gray Auto  
B&W 300 dpi  
B&W 200 dpi  
B&W 200x100 dpi  
6.Scan To FTP  
Color 100 dpi  
*
Chooses the type  
and resolution for  
scanning to send  
Color 200 dpi  
Color 300 dpi the scanned data  
via FTP.  
Color 600 dpi  
Color Auto  
Gray 100 dpi  
Gray 200 dpi  
Gray 300 dpi  
Gray Auto  
B&W 300 dpi  
B&W 200 dpi  
B&W 200x100 dpi  
See Network User's Guide.  
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/.  
The factory settings are shown in Bold with an asterisk.  
C
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Level 1  
Level 2  
Level 3  
Level 4  
Level 5  
Options  
Descriptions  
Page  
7.Network 7.ScanTo  
Color 100 dpi  
*
Chooses the type  
and resolution for  
scanning to save  
See  
.
Network  
(MFC-8810DW  
Color 200 dpi  
(Windows®  
)
and  
MFC-8910DW)  
Color 300 dpi the scanned data  
directly to a CIFS  
server on your  
Color 600 dpi  
(Continued)  
Color Auto  
local network or on  
the Internet.  
Gray 100 dpi  
Gray 200 dpi  
Gray 300 dpi  
Gray Auto  
B&W 300 dpi  
B&W 200 dpi  
B&W 200x100 dpi  
On  
8.Fax to Server  
You can store a  
prefix/suffix  
(Prefix/Suffix)  
address in the  
machine and can  
send a document  
from a fax server  
system.  
Off*  
0.Network Reset  
1.Reset  
2.Exit  
Restores all  
network settings to  
the factory  
defaults.  
See Network User's Guide.  
Please go to the Brother Solutions Center to download the manual at http://solutions.brother.com/.  
The factory settings are shown in Bold with an asterisk.  
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Menu and features  
Level 1  
Level 2  
Level 3  
Options  
Descriptions  
Page  
8.Machine Info. 1.Serial No.  
You can check the  
serial number of your  
machine.  
123  
2.Page Counter  
Total  
You can check the  
number of total  
pages the machine  
has printed during its  
life.  
See  
.
Fax/List  
Copy  
Print  
3.Parts Life  
1.Drum  
You can check the  
percentage of a  
machine part’s life  
that remains  
2.Fuser  
3.Laser  
available.  
4.PF Kit MP  
5.PF Kit 1  
6.PF Kit 2  
(PF Kit 2 appears  
only if you installed  
the optional paper  
tray on  
MFC-8710DW,  
MFC-8810DW or  
MFC-8910DW.)  
See Advanced User's Guide.  
The factory settings are shown in Bold with an asterisk.  
C
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Level 1  
Level 2  
Level 3  
Options  
Descriptions  
Page  
0.Initial Setup 1.Receive Mode  
Fax Only*  
Fax/Tel  
Chooses the receive  
mode that best suits  
your needs.  
30  
External TAD  
Manual  
2.Date&Time  
1.Date&Time  
Puts the date and  
time on the LCD and  
in headings of faxes  
you send.  
See  
See  
.
2.Auto Daylight On  
Off*  
Changes for Daylight  
Saving Time  
automatically.  
.
3.Time Zone  
UTCXXX:XX  
Sets the time zone  
for your country.  
See  
See  
.
3.Station ID  
Fax:  
Tel:  
Sets your name and  
fax number to appear  
on each page you  
fax.  
.
Name:  
4.Tone/Pulse  
(in Canada)  
Tone*  
Chooses the dialing  
mode.  
Pulse  
4.Dial Tone  
(in USA)  
Detection  
No Detection*  
You can shorten the  
dial tone detect  
pause.  
114  
5.Dial Tone  
(in Canada)  
5.Dial Prefix  
(in USA)  
Sets a prefix number  
that will always be  
added before the fax  
number every time  
you dial.  
See  
.
6.Dial Prefix  
(in Canada)  
6.Reset  
1.Network  
1.Reset  
2.Exit  
Restores all network  
settings to the factory  
defaults.  
123  
(in USA)  
7.Reset  
(in Canada)  
2.Address & Fax 1.Reset  
Restores all stored  
phone numbers and  
fax settings.  
2.Exit  
3.All Settings 1.Reset  
Restores all the  
machine settings to  
factory default.  
2.Exit  
See Advanced User's Guide.  
See Quick Setup Guide.  
See Network User's Guide.  
The factory settings are shown in Bold with an asterisk.  
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Menu and features  
Level 1  
Level 2  
Level 3  
Options  
Descriptions  
Page  
0.Initial Setup 0.Local Language  
(in USA)  
Allows you to change  
the LCD language for  
your country.  
See  
.
(Continued)  
English*  
Español  
(in Canada)  
English*  
Français  
See Advanced User's Guide.  
See Quick Setup Guide.  
See Network User's Guide.  
The factory settings are shown in Bold with an asterisk.  
C
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Entering text  
C
When setting certain menu selections, such as the Station ID, you will need to type text  
characters. The dial pad keys have letters printed on them. The keys: 0, # and l do not have  
printed letters because they are used for special characters.  
Press the appropriate dial pad key the number of times shown in this reference table to access  
the character you want.  
Press  
Key  
one  
time  
two  
times  
three  
times  
four  
times  
five  
times  
six  
times  
seven  
times  
eight  
times  
nine  
times  
1
2
3
4
5
6
7
8
9
@
a
d
g
j
.
/
c
f
1
A
D
G
J
@
B
.
/
1
a
d
g
j
@
b
e
h
k
b
e
h
k
n
q
u
x
C
F
I
2
3
4
5
6
R
8
Y
E
i
H
K
l
L
m
p
t
o
r
M
s
N
P
O
Q
V
X
m
S
t
n
7
u
9
v
y
T
z
U
W
w
Z
For menu selections that do not allow lower case letter selection, please use this reference table.  
Press Key  
one time  
two times three times four times  
five times  
2
3
4
5
6
7
8
9
A
D
G
J
B
E
H
K
N
Q
U
X
C
F
I
2
3
4
5
6
S
8
Z
A
D
G
J
L
M
P
T
O
R
V
Y
M
7
T
9
W
Inserting spaces  
To enter a space in a fax number, press c once between numbers. To enter a space in a name,  
press c twice between characters.  
Making corrections  
If you entered a character incorrectly and want to change it, press d or c to move the cursor to the  
incorrect character, and then press Clear.  
Repeating letters  
To enter a letter on the same key as the previous letter, press c to move the cursor right before  
pressing the key again.  
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Menu and features  
Special characters and symbols  
Press l, # or 0, then press d or c to move the cursor to the symbol or letter you want. Press OK  
to choose it. The symbols and characters below will appear depending on your menu selection.  
Press l  
Press #  
Press 0  
for  
for  
for  
(space) ! " # $ % & ’ ( ) l + , - . / m  
: ; < = > ? @ [ ] ^ _ \ ~ ‘ | { }  
Á À Ã Â Ç É È Ê Ë Í Î Ï Ó Õ Ô Ö Œ Ú Ù Û 0  
C
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Specifications  
D
D
General  
D
Note  
This chapter provides a summary of the machines' specifications. For additional specifications  
visit us at http://www.brother.com/ for details.  
Model  
MFC-8510DN  
MFC-8710DW  
MFC-8810DW  
MFC-8910DW  
Printer Type  
Print Method  
Memory Capacity  
Laser  
Electrophotographic Laser Printer  
Standard  
Optional  
64 MB  
128 MB  
1 slot: DDR2 SO-DIMM (144–pin) up to 256 MB  
22 characters × 5 lines  
LCD (liquid crystal display)  
Power Source  
110 - 120 V AC 50/60 Hz  
Approx. 1200 W at 77 °F (25 °C)  
Peak  
Power Consumption  
(Average)  
Copying  
Approx.  
Approx.  
Approx.  
Approx.  
669 W at  
702 W at  
687 W at  
702 W at  
77 °F (25 °C) 77 °F (25 °C) 77 °F (25 °C) 77 °F (25 °C)  
Copying  
Approx.  
Approx.  
Approx.  
Approx.  
(Quiet Mode) 336 W at  
350 W at  
325 W at  
350 W at  
77 °F (25 °C) 77 °F (25 °C) 77 °F (25 °C) 77 °F (25 °C)  
Ready  
Approx. 8.1 W at 77 °F (25 °C)  
Sleep  
-
Approx. 6.3 W  
(WLAN:On)  
Deep Sleep  
Approx. 1.2 W Approx. 1.4 W  
Dimensions  
MFC-8710DW, MFC-8810DW, MFC-8910DW  
17.6 in.  
(447 mm)  
19.3 in.  
16.3 in.  
(491 mm)  
(415 mm)  
1
USB connections to PC  
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Specifications  
Model  
MFC-8510DN MFC-8710DW MFC-8810DW MFC-8910DW  
Dimensions  
(Continued)  
MFC-8510DN  
D
16.7 in.  
(423 mm)  
15.9 in.  
16.3 in.  
(405 mm)  
(415 mm)  
Weights (with consumables)  
34.8 lb  
(15.8 kg)  
35.9 lb  
(16.3 kg)  
36.8 lb (16.7 kg)  
Noise Level Sound  
Printing  
Ready  
LPAm = 59 dB (A)  
LPAm = 37 dB (A)  
LPAm = 54 dB (A)  
Pressure  
Printing  
(Quiet Mode)  
Sound Power Printing  
LWAd =  
6.64 B (A)  
LWAd = 6.58 B (A)  
LWAd = 4.60 B (A)  
Ready  
LWAd =  
4.62 B (A)  
Printing  
LWAd = 6.4 B (A)  
(Quiet Mode)  
Temperature  
Humidity  
Operating  
Storage  
50 °F to 90.5 °F (10 to 32.5 °C)  
32 °F to 104 °F (0 to 40 °C)  
20 to 80% (without condensation)  
10 to 90% (without condensation)  
Up to 50 pages  
Operating  
Storage  
ADF (automatic document feeder)  
(MFC-8710DW, MFC-8810DW and MFC-8910DW)  
Up to 35 pages  
(MFC-8510DN)  
For best results we recommend:  
Temperature: 68°F to 86°F (20 to 30 °C)  
Humidity: 50% to 70%  
2
Paper: 20 lb (80 g/m )  
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Document Size  
D
Model  
MFC-8510DN MFC-8710DW MFC-8810DW MFC-8910DW  
5.8 to 8.5 in. (147.3 to 215.9 mm)  
Document Size  
(Single-sided)  
ADF Width  
ADF Length  
5.8 to 14.0 in. (147.3 to 355.6 mm)  
Scanner Glass Width Max. 8.5 in. (215.9 mm)  
Scanner Glass  
Length  
Max. 11.8 in. Max. 14.0 in. (355.6 mm)  
(300.0 mm)  
Document Size  
ADF Width  
-
5.8 to 8.5 in.  
(2-sided (Duplex))  
(147.3 to 215.9 mm)  
ADF Length  
-
5.8 to 14.0 in.  
(147.3 to 355.6 mm)  
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Specifications  
Print media  
D
D
Model  
MFC-8510DN MFC-8710DW MFC-8810DW MFC-8910DW  
Paper Input Paper Tray  
Paper Type  
Paper Size  
Plain Paper, Thin Paper, Recycled Paper  
(Standard)  
Letter, A4, B5 (ISO/JIS), A5, A5 (Long Edge), B6 (ISO),  
A6, Executive, Legal, Folio  
2
Paper Weight  
16 to 28 lb (60 to 105 g/m )  
2
Maximum  
Paper  
Up to 250 sheets of 20 lb (80 g/m ) Plain paper  
Capacity  
Multi-  
purpose tray  
(MP tray)  
Paper Type  
Plain Paper, Thin Paper, Thick Paper, Thicker Paper,  
Recycled Paper, Bond Paper, Label, Envelope, Env.Thin,  
Env.Thick  
Paper Size  
Width: 3 to 8.5 in (76.2 to 215.9 mm)  
Length: 5 to 14 in (127.0 to 355.6 mm)  
2
Paper Weight  
16 to 43 lb (60 to 163 g/m )  
2
Maximum  
Paper  
Up to 50 sheets of 20 lb (80 g/m ) Plain paper  
Capacity  
Paper Tray 2 Paper Type  
-
-
Plain Paper, Thin Paper, Recycled Paper  
(Optional)  
Paper Size  
Letter, A4, B5 (ISO/JIS), A5, B6 (ISO),  
Executive, Legal, Folio  
2
Paper Weight  
-
-
16 to 28 lb (60 to 105 g/m )  
2
Maximum  
Paper  
Capacity  
Up to 500 sheets of 20 lb (80 g/m ) Plain  
paper  
2
Paper  
Face-Down Output Tray  
Up to 150 sheets of 20 lb (80 g/m ) Plain Paper (face-down  
delivery to the face-down output paper tray)  
Output  
Face-Up Output Tray  
One sheet (face-up delivery to the face-up output tray)  
Plain Paper, Thin Paper, Recycled Paper  
Letter, Legal, Folio  
Duplex  
Automatic  
Duplex  
Paper Type  
Paper Size  
Paper Weight  
Printing  
2
16 to 28 lb (60 to 105 g/m )  
1
For labels, we recommend removing printed pages from the output paper tray immediately after they exit the machine  
to avoid the possibility of smudging.  
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Fax  
D
Model  
MFC-8510DN MFC-8710DW MFC-8810DW MFC-8910DW  
ITU-T Super Group 3  
Compatibility  
Coding System  
MH/MR/MMR/JBIG/JPEG  
Modem Speed  
33,600 bps (with Automatic Fallback)  
Yes  
2-sided (Duplex) Print Receiving  
Automatic 2-sided (Duplex) Sending  
Scanning Width  
-
Yes (from ADF)  
Max. 8.19 in. (208 mm)  
Max. 8.19 in. (208 mm)  
8 bit/256 levels  
Printing Width  
Gray Scale  
Resolution  
Horizontal  
Vertical  
203 dot/in. (8 dot/mm)  
Standard: 98 line/in. (3.85 line/mm)  
Fine: 196 line/in. (7.7 line/mm)  
Photo: 196 line/in. (7.7 line/mm)  
Superfine: 392 line/in. (15.4 line/mm)  
16 (8 × 2)  
One Touch Dial  
Speed Dial  
300 stations  
Groups  
Up to 20  
Broadcasting  
Automatic Redial  
Memory Transmission  
366 stations  
Yes, 1 time after 5 minutes  
Up to 500 pages  
Out of Paper Reception  
Up to 500 pages  
1
‘Pages’ refers to the ‘ITU-T Test Chart #1’ (a typical business letter, Standard resolution, JBIG code). Specifications  
and printed materials are subject to change without prior notice.  
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Specifications  
Copy  
D
D
Model  
MFC-8510DN MFC-8710DW MFC-8810DW MFC-8910DW  
Copy Width  
Max. 8.27 in. (210 mm)  
Automatic 2-sided (Duplex) Copy  
Multiple Copies  
Reduce/Enlarge  
Resolution  
-
Yes (from ADF)  
Stacks or Sorts up to 99 pages  
25% to 400% (in increments of 1%)  
Up to 1200 × 600 dpi  
Less than 10.5 seconds at 73.4 °F (23 °C) / 115 V  
First Copy Out Time  
1
From Ready mode and standard tray  
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Scanner  
D
Model  
MFC-8510DN MFC-8710DW MFC-8810DW MFC-8910DW  
Color / Mono  
Yes / Yes  
®
®
®
TWAIN Compliant  
Yes (Windows XP / Windows Vista / Windows 7 /  
Mac OS X 10.5.8, 10.6.x, 10.7.x )  
®
®
®
WIA Compliant  
Yes (Windows XP / Windows Vista / Windows 7)  
Yes (Mac OS X 10.6.x, 10.7.x)  
ICA Compliant  
Color Depth  
Resolution  
48 bit internal / 24 bit external color  
Up to 19200 × 19200 dpi (interpolated)  
Up to 1200 × 1200 dpi (optical) (from Scanner Glass)  
Up to 1200 × 600 dpi (optical) (from ADF)  
Scanning Width  
Max. 8.27 in. (210 mm)  
Automatic 2-sided (Duplex) Scanning  
Gray Scale  
-
Yes (from ADF)  
256 levels  
1
2
For the latest driver updates for the version of Mac OS X you are using, visit us at http://solutions.brother.com/.  
Maximum 1200 × 1200 dpi scanning with the WIA driver in Windows® XP, Windows Vista® and Windows®  
(resolution up to 19200 × 19200 dpi can be chosen by using the scanner utility)  
7
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Specifications  
Printer  
D
D
Model  
MFC-8510DN MFC-8710DW MFC-8810DW MFC-8910DW  
Automatic 2-sided (Duplex) Print  
Emulations  
Yes  
®
PCL6, BR-Script3 (PostScript 3™), IBM Proprinter XL,  
Epson FX-850  
Resolution  
1200 dpi × 1200 dpi, HQ1200 (2400 × 600 dpi) quality,  
600 dpi × 600 dpi  
Print Speed  
(Duplex)  
Up to 18 sides/minute (Up to 9 sheets/minute)  
(Letter size)  
Print Speed  
Up to 38  
pages/minute  
Up to 40 pages/minute  
Up to 42  
pages/minute  
(Letter size)  
(Letter size)  
(Letter size)  
Less than 8.5 seconds at 73.4 °F (23 °C) / 115 V  
First Print Time  
1
The print speed may vary depending on the type of document you print.  
From Ready mode and standard tray  
2
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Interfaces  
D
Model  
USB  
MFC-8510DN  
MFC-8710DW  
MFC-8810DW  
MFC-8910DW  
Hi-Speed USB 2.0  
It is recommended you use a USB 2.0 cable (Type A/B) that is no more than 6 feet  
(2.0 meters) long.  
10BASE-T / 100BASE-TX  
Ethernet  
Use a straight-through Category 5 (or greater) twisted-pair cable.  
-
IEEE 802.11b/g/n (Infrastructure mode)  
IEEE 802.11b (Ad-hoc mode)  
Wireless LAN  
1
Your machine has a Hi-Speed USB 2.0 interface. The machine can also be connected to a computer that has a USB  
1.1 interface.  
2
3
4
Third-party USB ports are not supported.  
For detailed network specifications, see Network (LAN) uu page 185 and uu Network User's Guide.  
MFC-8810DW includes the USB cable.  
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Specifications  
Direct Print feature  
D
D
Model  
MFC-8510DN MFC-8710DW MFC-8810DW MFC-8910DW  
Compatibility  
PDF version 1.7 , JPEG, Exif + JPEG, PRN (created by  
Brother printer driver), TIFF (scanned by all Brother MFC  
or DCP models), XPS version 1.0  
Interface  
USB direct interface  
1
PDF data including a JBIG2 image file, a JPEG2000 image file or a transparency file is not supported.  
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Computer requirements  
D
Minimum System Requirements and Supported PC Software Functions  
Computer Platform & Processor  
Minimum  
Recommended  
Hard Disk Space Supported Supported  
Operating System  
Version  
Minimum Speed RAM  
RAM  
to install  
PC  
Software  
Functions  
PC  
Interface  
For  
For  
Drivers Applications  
®
®
®
®
128 MB 256 MB 150 MB 500 MB Printing, USB,  
Windows  
Windows  
Intel Pentium II  
or equivalent  
Operating XP  
PC-Fax  
,
10Base-T/  
System  
Scanning  
Home  
100 Base-TX  
(Ethernet),  
Wireless  
®
Windows  
XP  
802.11  
Professional 1 4  
b/g/n 5  
®
®
256 MB 512 MB  
Windows  
64-bit(Intel 64 or  
XP  
AMD64)  
Professional supported CPU  
x64  
Edition  
®
®
Windows  
512 MB 1 GB  
500 MB 1.2 GB  
Intel Pentium 4  
or equivalent  
Vista  
®
64-bit(Intel 64 or  
AMD64)  
supported CPU  
®
®
®
1 GB  
(32-bit)  
2 GB  
1 GB  
(32-bit)  
2 GB  
650 MB  
Windows  
Intel Pentium 4  
or equivalent  
7
®
64-bit(Intel 64 or  
AMD64)  
(64-bit)  
(64-bit)  
supported CPU  
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Specifications  
Minimum System Requirements and Supported PC Software Functions  
Computer Platform & Processor  
Minimum  
Recommended  
RAM  
Hard Disk Space  
to install  
Supported  
PC  
Software  
Functions  
Supported  
PC  
Operating System  
Version  
Minimum Speed RAM  
D
Interface  
For  
For  
Drivers Applications  
®
®
Windows  
256 MB 512 MB 50 MB  
N/A  
Printing  
10Base-T/  
100 Base-TX  
(Ethernet),  
Wireless  
802.11  
b/g/n 5  
Intel Pentium III  
or equivalent  
®
Server  
2003  
(print only  
via  
network)  
®
Windows  
64-bit(Intel 64 or  
AMD64)  
®
Server  
2003 x64 supported CPU  
Edition  
(print only  
via  
network)  
®
®
Windows  
512 MB 2 GB  
Intel Pentium 4  
or equivalent  
®
Server  
®
2008  
(print only  
via  
64-bit(Intel 64 or  
AMD64)  
supported CPU  
network)  
®
Windows  
64-bit(Intel 64 or  
AMD64)  
®
Server  
2008 R2  
(print only  
via  
supported CPU  
network)  
®
Macintosh Mac OS X  
Operating 10.5.8  
512 MB 1 GB  
80 MB  
400 MB Printing, USB,  
PowerPC G4/G5  
PC-Fax  
®
Intel Processor  
10Base-T/  
100 Base-TX  
(Ethernet),  
System  
Send ,  
®
Mac OS X  
1 GB  
2 GB  
2 GB  
2 GB  
Intel Processor  
Scanning  
10.6.x  
Wireless  
802.11  
b/g/n 5  
®
Mac OS X  
10.7.x  
Intel Processor  
1
2
3
4
For WIA, 1200 x 1200 resolution. Brother Scanner Utility enables to enhance up to 19200 x 19200 dpi.  
Third-party USB ports are not supported.  
PC-Fax supports black and white only.  
Nuance™ PaperPort™ 12SE supports Microsoft® SP3 or higher for Windows® XP and SP2 or higher for Windows  
Vista® and Windows® 7.  
5
For MFC-8710DW, MFC-8810DW and MFC-8910DW  
For the latest driver updates, visit http://solutions.brother.com/.  
All trademarks, brand and product names are property of their respective companies.  
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Consumable items  
D
Model  
MFC-8510DN MFC-8710DW MFC-8810DW MFC-8910DW Order No.  
Toner  
Cartridge  
Inbox  
Approx.  
2,000 pages  
-
Approx. 3,000 pages Letter or A4 page  
Letter or A4  
page  
Standard  
TN-720  
TN-750  
DR-720  
Approx. 3,000 pages Letter or A4 page  
Approx. 8,000 pages Letter or A4 page  
High Yield  
Drum Unit  
Approx. 30,000 pages Letter or A4 pages (1 page / job)  
1
2
Approx. cartridge yield is declared in accordance with ISO/IEC 19752.  
Drum life is approximate and may vary by type of use.  
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Specifications  
Network (LAN)  
D
Note  
D
For more information about the Network specifications uu Network User's Guide  
Model  
LAN  
MFC-8510DN  
MFC-8710DW  
MFC-8810DW  
MFC-8910DW  
You can connect your machine to a network for Network Printing, Network  
®
Scanning, PC-Fax Send, PC-Fax Receive (Windows only) and Remote  
Setup .  
Also included is Brother BRAdmin Light  
Network Management software.  
Protocols  
IPv4  
IPv6  
ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), WINS/NetBIOS name  
resolution, DNS Resolver, mDNS, LLMNR responder, LPR/LPD, Custom  
Raw Port/Port9100, POP3 , SMTP Client, IPP/IPPS, FTP Client and Server,  
LDAP Client , CIFS Client, TELNET Server, SNMP v1/v2c/v3, HTTP/HTTPS  
server, TFTP client and server, ICMP, Web Services (Print/Scan), SNTP  
Client  
NDP, RA, DNS resolver, mDNS, LLMNR responder, LPR/LPD, Custom Raw  
Port/Port9100, IPP/IPPS, FTP Client and Server, LDAP Client , CIFS Client,  
TELNET Server, SNMP v1/v2c/v3, HTTP/HTTPS server, TFTP client and  
server, SMTP Client, ICMPv6, SNTP Client, Web Services (Print/Scan)  
Security  
Protocols  
Wired  
APOP, POP before SMTP, SMTP-AUTH, SSL/TLS (IPPS, HTTPS, SMTP,  
POP), SNMP v3, 802.1x (EAP-MD5, EAP-FAST, PEAP, EAP-TLS,  
EAP-TTLS), Kerberos  
Wireless  
-
APOP, POP before SMTP, SMTP-AUTH, SSL/TLS  
(IPPS, HTTPS, SMTP, POP), SNMP v3, 802.1x (LEAP,  
EAP-FAST, PEAP, EAP-TLS, EAP-TTLS), Kerberos  
Wireless Network  
Security  
-
WEP 64/128 bit, WPA-PSK (TKIP/AES), WPA2-PSK  
(AES)  
Wireless  
Network  
Setup  
AOSS™  
WPS  
-
-
Yes  
Yes  
Support  
Utility  
1
2
(For Windows® users) Brother BRAdmin Light is available on the CD-ROM provided with the machine.  
(For Macintosh users) Brother BRAdmin Light is available as a download from http://solutions.brother.com/.  
3
4
(For Windows® users) If you require more advanced machine management, use the latest Brother BRAdmin  
Professional utility version that is available as a download from http://solutions.brother.com/.  
(MFC-8510DN and MFC-8710DW) These protocols are available if you download LDAP function to your machine.  
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Index  
E
A
D
Accessories and supplies .......................... ii  
ADF (automatic document feeder)  
Answering machine (TAD)  
Apple Macintosh  
See Software User’s Guide.  
Automatic  
Dialing  
Document  
B
Brother  
accessories and supplies ........................ ii  
FAQs (frequently asked questions) ..........i  
Drum unit  
E
C
Error messages on LCD .......................... 83  
Extension telephone, using ..................... 43  
External telephone, connecting ............... 42  
Cleaning  
Connecting  
external TAD (answering machine) .......40  
Control panel overview ..............................6  
ControlCenter2 (for Macintosh)  
See Software User’s Guide.  
®
ControlCenter4 (for Windows )  
See Software User’s Guide.  
Copy  
Cordless telephone (non-Brother) ............43  
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F
L
Fax codes  
LCD (liquid crystal display) ................6, 125  
telephone answer code .........................43  
Fax, stand-alone  
M
E
Machine information  
from extension telephone ..................43  
telephone line interference ..............114  
telephone line interference ..............114  
Fax/Tel mode  
how to reset the machine ................... 124  
Macintosh  
See Software User’s Guide.  
Maintenance, routine  
replacing  
Manual  
Mode, entering  
answering at extension telephones ......43  
F/T ring time (double-ring) ....................33  
telephone answer code .........................43  
Multi-line connections (PBX) ................... 41  
G
H
N
HELP  
Network  
faxing  
See Software User’s Guide.  
printing  
See Network User’s Guide.  
scanning  
I
See Software User’s Guide.  
Nuance™ PaperPort™ 12SE  
See Software User’s Guide and Help in the  
PaperPort™ 12SE application to access  
How-to-Guides.  
J
Jacks  
EXT  
TAD (answering machine) .................40  
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O
Q
One Touch  
Quality  
One touch  
Out of Memory message ..........................86  
Group dial  
one touch dial  
speed dial  
P
in multi-purpose tray ..........................11  
PC-Fax  
R
See Software User’s Guide.  
Presto! PageManager  
Remote setup  
See Software User’s Guide. See also Help  
in the Presto! PageManager application.  
Print  
document from your computer ..............59  
Printing  
See Software User’s Guide.  
Replacing  
Reports  
Transmission Verification ..................... 28  
Resolution  
fax (standard, fine, superfine,  
See Software User’s Guide.  
Programming your machine ...................125  
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error messages on LCD ....................... 83  
if you are having difficulty  
S
Scan a document to a computer ..............60  
Scanner glass  
maintenance messages on LCD .......... 83  
scan size for fax sending ......................28  
Scanning  
See Software User’s Guide.  
Serial number  
how to find...............See inside front cover  
SimpleBiz Fax & Alternate Number  
Speed dial  
E
V
T
TAD (telephone answering device),  
Telephone line  
Toner cartridge  
W
Warranties  
Windows  
See Software User’s Guide.  
Wireless Network  
See Quick Setup Guide and Network  
User’s Guide.  
®
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Brother International Corporation  
100 Somerset Corporate Boulevard  
P.O. Box 6911  
Bridgewater, NJ 08807-0911 USA  
Brother International Corporation (Canada) Ltd.  
1 rue Hôtel de Ville,  
Dollard-des-Ormeaux, QC, Canada H9B 3H6  
Visit us on the World Wide Web  
These machines are approved for use in the country of purchase only. Local Brother companies  
or their dealers will only support machines purchased in their own countries.  
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