Brother All in One Printer DCP 116C User Manual

USER’S GUIDE  
DCP-115C  
DCP-116C  
DCP-120C  
DCP-315CN  
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Compilation and Publication Notice  
Under the supervision of Brother Industries Ltd., this manual has  
been compiled and published, covering the latest product  
descriptions and specifications.  
The contents of this manual and the specifications of this product are  
subject to change without notice.  
Brother reserves the right to make changes without notice in the  
specifications and materials contained herein and shall not be  
responsible for any damages (including consequential) caused by  
reliance on the materials presented, including but not limited to  
typographical and other errors relating to the publication.  
i
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Safety precautions  
To use the machine safely  
Please refer to these instructions for later reference and before  
attempting any maintenance.  
WARNING  
There are high voltage  
Do not handle the plug with wet  
hands. Doing this might cause  
an electrical shock.  
electrodes inside the machine.  
Before you clean the machine,  
make sure you have  
unplugged the power cord from  
the electrical socket.  
To prevent injuries, be careful  
not to put your hands on the  
edge of the machine under the  
scanner cover.  
To prevent injuries, be careful  
not to touch the area shaded in  
the illustration.  
When you move the machine,  
place a hand at each side of  
the unit so you are supporting  
the base when you lift it. (See  
the illustration on the right.)  
Do not carry the machine by  
holding the scanner cover.  
Most of the illustrations in this User’s Guide show the DCP-115C.  
ii  
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WARNING  
This product must be installed near an electrical socket that is easily  
accessible. In case of emergencies, you must disconnect the power  
cord from the electrical socket in order to shut off power completely.  
Caution  
To maintain the best print quality, we recommend that you use the  
On/Off key to turn off your machine. Do not unplug the power cord  
from the electrical socket, unless moving the machine or performing  
maintenance. If you need to disconnect your machine from the  
power, you will need to set the date and time again. (See Quick  
Setup Guide.)  
iii  
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Choosing a location  
Place your machine on a flat, stable surface that is free of vibration  
and shocks, such as a desk. Put the machine near a standard,  
grounded electrical socket. Select a location where the temperature  
remains between 10° and 35°C.  
Caution  
Avoid placing your machine in a high-traffic area.  
Avoid placing your machine on the carpet.  
Do not place near heaters, air conditioners, water, chemicals, or  
refrigerators.  
Do not expose the machine to direct sunlight, excessive heat,  
moisture, or dust.  
Do not connect your machine to electrical sockets controlled by  
wall switches or automatic timers.  
Disruption of power can wipe out information in the machine’s  
memory.  
Do not connect your machine to electrical sockets on the same  
circuit as large appliances or other equipment that might disrupt  
the power supply.  
iv  
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How to access the complete User’s  
Guide  
This User’s Guide does not contain all the information about the  
machine such as how to use the advanced features of the Printer,  
Scanner and Network. When you are ready to learn detailed  
information about these operations, read the complete User’s Guide  
located in the ‘Documentation’ section of the CD-ROM.  
Network is available only for DCP-315CN.  
To view Documentation (For Windows®)  
From the Start menu, select Brother, MFL Pro Suite DCP-XXXX  
(where XXXX is your model name) from the Programs Group, and  
then select User’s Guide.  
OR—  
1
Turn on your PC. Insert the Brother CD-ROM labelled  
Windows® into your CD-ROM drive.  
2
3
If the model name screen appears, click your model name.  
If the language screen appears, click your language.  
The CD-ROM main menu will appear.  
If this window does not appear, use Windows® Explorer to run  
the setup.exe program from the root directory of the Brother  
CD-ROM.  
4
Click Documentation.  
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5
Click the documentation you want to read.  
Quick Setup Guide: Setup and Software Installation  
Instructions  
User’s Guide (3 manuals): User’s Guide for stand-alone  
operations, Software User’s Guide and Network User’s  
Guide (DCP-315CN only)  
PaperPort® User’s Guide: Document Management  
Software  
How to find Scanning instructions  
There are several ways you can scan documents. You can find the  
instructions as follows:  
Software User’s Guide:  
Scanning on page 2-1  
(For Windows® 98/98SE/Me/2000 Professional and  
Windows® XP)  
ControlCenter2 on page 3-1  
(For Windows® 98/98SE/Me/2000 Professional and  
Windows® XP)  
Network Scanning (DCP-315CN only) on page 4-1  
PaperPort® User’s Guide  
Instructions for scanning directly from ScanSoft® PaperPort®  
vi  
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To view Documentation (For Macintosh®)  
1
Turn on your Macintosh®. Insert the Brother CD-ROM labelled  
Macintosh® into your CD-ROM drive. The following window will  
appear.  
(Mac OS® X)  
2
3
Double-click the Documentation icon.  
The select Language screen appears, double-click your  
language.  
4
Click the documentation you want to read.  
Quick Setup Guide: Setup and Software Installation  
Instructions  
User’s Guide (3 manuals): User’s Guide for stand-alone  
operations, Software User’s Guide and Network User’s  
Guide (DCP-315 CN only)  
How to find Scanning instructions  
There are several ways you can scan documents. You can find the  
instructions as follows:  
Software User’s Guide:  
Scanning on page 9-1  
(For Mac OS® 9.1-9.2/Mac OS® X 10.2.4 or greater)  
ControlCenter2 (For Mac OS® X 10.2.4 or greater) on page 10-1  
Network Scanning (DCP-315CN only) (For Mac OS® X 10.2.4 or  
greater) on page 11-1  
Presto!® PageManager® User’s Guide  
Instructions for scanning directly from Presto!® PageManager®  
vii  
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Table of Contents  
Using the ADF (automatic document feeder)  
viii  
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Walk-Up PhotoCapture Center......................................... 3-1  
Scan to Card (DCP-115C, DCP-120C and  
Using PhotoCapture Centerfrom your computer......... 3-16  
®
International ENERGY STAR  
Compliance Statement ........................................... 5-1  
ix  
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PhotoCapture Center.................................................... S-4  
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Introduction  
1
Using this Guide  
Thank you for buying a Brother Digital Copier/Printer (DCP). Your  
machine is simple to use, with LCD screen instructions to guide you  
through programming it. You can make the most of your machine by  
reading through this Guide.  
Finding information  
All the chapter headings and subheadings are listed in the Table of  
Contents. You will be able to find information about a specific feature  
or operation by checking the Index at the back of this Guide.  
Symbols used in this Guide  
Throughout this Guide you will see special symbols alerting you to  
important warnings, notes and actions. To make things clearer and  
to help you press the correct keys, we used special fonts and added  
some of the messages that will appear in the LCD.  
Bold  
Bold typeface identifies specific keys on the machine  
control panel.  
Italics  
Italicized typeface emphasizes an important point or  
refers you to a related topic.  
Courier New Courier New type face identifies the messages on the  
LCD of the machine.  
Warnings inform you what to do to avoid possible personal  
injury.  
Cautions specify procedures you must follow or avoid to  
prevent possible damage to the machine or other objects.  
Notes tell you how you should respond to a situation that may  
arise or give tips about how the operation works with other  
features.  
Improper Setup alerts you to devices and operations that are  
not compatible with the machine.  
INTRODUCTION 1 - 1  
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Control panel overview  
11  
10  
9
8
7
6
1
2
3
4
5
Menu keys:  
Menu  
Copy keys  
(Temporary settings):  
Copy Options  
2
1
Lets you access the Menu to  
program.  
You can quickly and easily select  
temporary settings for copying.  
+
or -  
Enlarge/Reduce  
Press to scroll through the menus  
and options.  
Lets you enlarge or reduce copies  
depending on the ratio you select.  
Also you can use these keys to  
enter the number.  
Copy Quality  
Use this key to temporarily change  
the quality for copying.  
Set  
Lets you store your settings in the  
machine.  
Number of Copies  
Use this key to make multiple  
copies.  
1 - 2 INTRODUCTION  
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3
4
7
Stop/Exit  
Ink Management  
Lets you clean the print head, check  
the print quality, and check the  
available ink volume.  
Stops an operation or exits from the  
menu.  
Mono Start  
8
9
Scan  
Lets you start making copies in  
black and white.  
Lets you access Scan mode.  
PhotoCapture  
Also, lets you start a scanning  
operation (in colour or black,  
depending on the scanning setting  
in the ControlCenter2 software).  
Lets you access the PhotoCapture  
Center.  
Liquid Crystal Display (LCD)  
0
5
6
Colour Start  
Displays messages on the screen to  
help you set up and use your  
machine.  
Lets you start making copies in full  
colour.  
Also, lets you start a scanning  
operation (in colour or black,  
depending on the scanning setting  
in the ControlCenter2 software).  
The LCD examples in this guide are  
for models with a one-line display.  
There may be slight differences  
between the examples provided  
and models with a two-line display.  
On/Off  
A
You can turn the machine on or off.  
If you turn the machine off, it will still  
periodically clean the print head to  
maintain print quality.  
Warning LED  
Turns red when LCD displays an  
error or an important status  
message.  
INTRODUCTION 1 - 3  
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Warning LED indications  
The Warning LED (Light Emitting Diode) lights when there is a  
problem with your machine. You should check the LCD displays for  
more details about the problem.  
LED  
Machine status  
Description  
Ready  
The machine is ready for use.  
Off  
Cover open  
Ink empty  
The cover is open. Close the cover. (See Error  
Replace the Ink cartridge with a new one. (See  
Paper error  
Put paper in the tray or clear the paper jam.  
Check the LCD message. (See Troubleshooting  
Red  
Others  
Check the LCD message. (See Troubleshooting  
1 - 4 INTRODUCTION  
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Load documents  
You can make copies and scan from the ADF (automatic document  
feeder) or from the scanner glass (flatbed).  
Using the ADF (automatic document feeder)  
(DCP-120C only)  
The ADF can hold up to 10 pages and feeds each sheet individually.  
Use standard (80 gsm) paper and always fan the pages before  
putting them in the ADF.  
DO NOT use paper that is curled, wrinkled, folded, ripped,  
stapled, paper clipped, pasted or taped.  
DO NOT use cardboard, newspaper or fabric. (To copy or  
scan this kind of document, see Using the scanner glass on  
Recommended environment  
Temperature: 20 to 35°C  
Humidity: 50 to 70%  
Paper: 80 gsm A4  
Available document  
Length: 147 to 356 mm  
Width: 147 to 216 mm  
Weight: 64 to 90 gsm  
Make sure documents written with ink or correction fluid are  
completely dry.  
INTRODUCTION 1 - 5  
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1
Fan the pages well. Make sure you put the documents face  
down, top edge first in the ADF until you feel them touch the  
feed roller.  
2
3
Adjust the paper guides to fit the width of your documents.  
Unfold the ADF Document Output Support Flap.  
ADF Document  
Output Support Flap  
DO NOT pull on the document while it is feeding.  
To use the ADF, the scanner glass must be empty.  
1 - 6 INTRODUCTION  
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Using the scanner glass  
You can use the scanner glass to copy or scan pages of a book or one  
page at a time. Document can be up to 216 mm wide and 297 mm long.  
s
(DCP-120C only) To use the scanner glass, the ADF must be  
empty.  
1
Lift the document cover.  
Place documents face  
down on the  
Scanner Glass  
2
3
Using the document guidelines on the left, center the document  
face down on the scanner glass.  
Close the document cover.  
If the document is a book or is thick, do not slam the cover or  
press on it.  
INTRODUCTION 1 - 7  
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About paper  
The print quality can be affected by the type of paper you use in the  
machine.  
To get the best print quality for the settings you’ve chosen, always  
set the Paper Type to match the type of paper you load.  
You can use plain paper, inkjet paper (coated paper), glossy paper,  
transparencies and envelopes.  
We recommend testing various paper types before purchasing large  
quantities.  
For best results, use the recommended paper.  
When you print on inkjet paper (coated paper),  
transparencies and glossy paper, be sure to select the  
proper media in the “Basic” tab of the printer driver or in the  
Paper Type setting of the menu.  
When you print on Brother glossy paper, load the instruction  
sheet included with the glossy paper in the paper tray first,  
and then place the glossy paper on the instruction sheet.  
When you use transparencies or glossy paper, remove each  
sheet immediately to prevent smudging or paper jams.  
Avoid touching the printed surface of the paper immediately  
after printing. The surface may not be completely dry and  
may stain your fingers.  
Recommended Paper  
To get the best print quality, we suggest using Brother paper.  
(See table below.)  
If Brother paper is not available in your country, we recommend  
testing various papers before purchasing large quantities.  
We recommend using “3M Transparency Film” when you print on  
transparencies.  
Brother Paper  
Paper Type  
A4 Plain  
Item  
BP60PA  
BP60GLA  
BP60MA  
BP60GLP  
A4 Glossy  
A4 Inkjet (Photo Matte)  
10 x 15 cm Glossy  
1 - 8 INTRODUCTION  
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Handling and using special paper  
Store paper in its original packaging, and keep it sealed. Keep the  
paper flat and away from moisture, direct sunlight and heat.  
The coated side of glossy paper is shiny. Avoid touching the  
shiny (coated) side. Load glossy paper with the shiny side facing  
down.  
Avoid touching either side of transparencies because they  
absorb water and perspiration easily, and this may cause  
decreased output quality. Transparencies designed for laser  
printers/copiers may stain your next document. Use only  
transparencies recommended for inkjet printing.  
Do not use paper:  
that is damaged, curled, wrinkled, or irregularly shaped  
2 mm or  
longer  
2 mm or  
longer  
that is extremely shiny or highly textured  
that was previously printed by a printer  
that cannot be arranged uniformly when stacked  
that is made with a short grain  
INTRODUCTION 1 - 9  
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1 - 10 INTRODUCTION  
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Paper weight, thickness and capacity  
Paper Type  
Weight  
Thickness  
No. of sheets  
Cut Paper  
Plain Paper  
Inkjet Paper  
Glossy Paper  
Photo Card  
Index Card  
Post Card  
64 to 120 gsm  
(17 to 32 lb)  
0.08 to 0.15 mm  
(0.003" to 0.006")  
100*  
64 to 200 gsm  
(17 to 53 lb)  
0.08 to 0.25 mm  
(0.003" to 0.01")  
20  
20  
20  
30  
30  
10  
10  
Up to 220 gsm  
(Up to 58 lb)  
Up to 0.25 mm  
(Up to 0.01")  
Cards  
Up to 240 gsm  
(Up to 64 lb)  
Up to 0.28 mm  
(Up to 0.01")  
Up to 120 gsm  
(Up to 32 lb)  
Up to 0.15 mm  
(Up to 0.006")  
Up to 200 gsm  
(Up to 53 lb)  
Up to 0.23 mm  
(Up to 0.01")  
Envelopes  
75 to 95 gsm  
(20 to 25 lb)  
Up to 0.52 mm  
(Up to 0.02")  
Transparencies  
* Up to 50 sheets for Legal size paper (80 gsm).  
* Up to 100 sheets of 80 gsm.  
Paper capacity of the output paper tray  
Output Paper  
Tray  
Up to 25 sheets of 80 gsm (A4)  
Transparencies or glossy paper must be  
picked up from the output paper tray one  
page at a time to avoid smudging.  
Legal paper cannot be stacked on the output  
paper tray.  
INTRODUCTION 1 - 11  
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Printable area  
The figures below show the unprintable areas on cut sheet paper and  
envelopes.  
Cut Sheet Paper  
Envelopes  
3
4
3
4
1
1
2
2
unprintable area  
1Top  
2
Bottom  
3Left  
4Right  
Cut Sheet  
Envelopes  
3 mm  
3 mm  
3 mm  
3 mm  
(0 mm)*1  
(0 mm)*1  
(0 mm)*1  
(0 mm)*1  
12 mm  
24 mm  
3 mm  
3 mm  
*1 When you set the Borderless feature to On.  
Printable area depends on the Printer driver settings.  
The figures above are approximate and the printable area  
may vary depending on the type of cut sheet paper you are  
using.  
1 - 12 INTRODUCTION  
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How to load paper, envelopes and post cards  
To load paper or other media  
1
Pull the paper tray completely out of the machine and remove  
the output paper tray.  
Output Paper Tray  
2
Press and slide the paper side guide to fit the paper width.  
Paper Side Guide  
3
Pull out the paper support and unfold the paper support flap.  
Paper Support  
Paper Support Flap  
Use the paper support flap for Letter, Legal and A4.  
INTRODUCTION 1 - 13  
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4
5
Fan the stack of paper well to avoid paper jams and mis-feeds.  
Gently insert the paper into the paper tray print side down and  
the leading edge (top of the paper) in first.  
Check that the paper is flat in the tray and below the maximum  
paper mark.  
Maximum Paper Mark  
Make sure the paper side guides touch the sides of the  
paper.  
Be careful that you do not push the paper in too far; it may  
lift at the back of the tray and cause feed problems.  
6
Put the output paper tray back on and push the paper tray firmly  
back into the machine.  
1 - 14 INTRODUCTION  
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To load envelopes  
Use envelopes that weigh from 75-95 gsm.  
Some envelopes require margin settings in the application. Make  
sure you do a test print first.  
To prevent possible damage to the feeding mechanism, do not  
use the types of envelopes shown below.  
DO NOT USE ENVELOPES:  
that are of a baggy construction  
that are embossed (have raised writing on them)  
that have clasps on them  
that are not sharply creased  
that are preprinted on the inside  
Glue  
Rounded  
Double flap Triangular  
flap  
flap  
How to load envelopes  
1
Before loading, press the corners and sides of the envelopes to  
make them as flat as possible.  
If the envelopes are ‘double-feeding’, put one envelope in the  
paper tray at a time.  
INTRODUCTION 1 - 15  
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2
Insert the envelopes into the paper tray with the address side  
down and the leading edge (top of the envelopes) in first. Slide  
the paper side guide to fit the width of the envelopes.  
If you have problems when printing on envelopes, try the  
following suggestions:  
1
2
Open the envelope flap.  
Make sure the open flap is either to the side of the envelope or  
to the back edge of the envelope when printing.  
3
Adjust the size and margin in your application.  
To load post cards  
1
Raise the paper stop and insert the post cards into the paper  
tray. Slide the paper side guide to fit the width of the post cards.  
1 - 16 INTRODUCTION  
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Making copies  
2
Using the machine as a copier  
You can use your machine as a copier, making up to 99 copies at a  
time.  
Making a single copy  
1
2
Load your document.  
Press Mono Start or Colour Start.  
To stop copying, press Stop/Exit.  
Making multiple copies  
1
2
Load your document.  
Press Number of Copies repeatedly until the number of  
copies you want appears (up to 99).  
OR—  
Press  
Press  
to increase the number of copies.  
to decrease the number of copies.  
The number of copies can also be increased/decreased by  
holding down or  
.
3
Press Mono Start or Colour Start.  
(DCP-120C only) To sort the copies, press the Copy Options  
Stop copying  
To stop copying, press Stop/Exit.  
MAKING COPIES 2 - 1  
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Using the Copy keys  
When you want to quickly change the copy settings temporarily for  
the next copy, use the temporary Copy keys. You can use different  
combinations.  
Temporary Copy keys  
These settings are temporary, the machine returns to its default  
settings 60 seconds after it finishes copying.  
You can save the copy settings you use most often by setting  
2 - 2 MAKING COPIES  
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Increasing copy speed or quality  
You can select the copy quality. The default setting is Normal.  
Press Copy Quality Normal Recommended mode for ordinary  
printouts. Good copy quality with  
adequate copy speed.  
Fast  
Best  
Fast copy speed and lowest ink  
consumption. Use FAST to save  
time (document to be proof-read,  
large documents or many  
copies).  
Use this mode to copy precise  
images such as photographs.  
BEST uses the highest resolution  
and slowest speed.  
1
2
Load your document.  
Press Copy Quality repeatedly to select the copy quality  
(Fast, Normalor Best).  
3
Press Mono Start or Colour Start.  
OR—  
Press other temporary copy keys for more settings.  
MAKING COPIES 2 - 3  
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Enlarging or reducing the image copied  
You can select the following enlargement or reduction ratios.  
Custom(25-400%)allows you to enter a ratio from 25% to 400%.  
(25% to 200% for DCP-116C.)  
Press Enlarge/Reduce Custom(25-400%)  
200%  
198% 10x15cmA4  
186% 10x15cmLTR  
142% A5A4  
104% EXELTR  
100%  
97% LTRA4  
93% A4LTR  
83%  
78%  
69% A4A5  
50%  
2 - 4 MAKING COPIES  
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1
2
3
Load your document.  
Press Enlarge/Reduce.  
Press  
want.  
or  
to select the enlargement or reduction ratio you  
Press Set.  
OR—  
You can select Custom(25-400%)and press Set.  
(25% to 200% for DCP-116C.)  
Press  
or  
to enter an enlargement or reduction ratio from  
25%to 400%.  
Press Set.  
Enlargement or reduction ratio can also be  
increased/decreased by holding down  
or  
.
4
Press Mono Start or Colour Start.  
OR—  
Press other temporary copy keys for more settings.  
Special Copy Options (2 in 1 (P), 2 in 1 (L), 4 in 1 (P), 4 in 1 (L)  
or Poster) are not available with Enlarge/Reduce.  
MAKING COPIES 2 - 5  
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Changing the temporary copy settings  
Use the Copy Options key to quickly set the following copy  
settings temporarily for the next copy.  
PressCopy Menu Selections  
Options  
Options  
Factory  
Setting  
Page  
Select & Set  
Select & Set  
Paper Type  
Plain/  
Inkjet/  
Glossy/  
Transparency  
Plain  
A4  
Paper Size  
Letter/  
Legal/  
A4/  
A5/  
10(W) x 15(H)cm  
Brightness  
-
+
-
+
Stack/Sort  
Stack/Sort  
Stack  
(DCP-120C only)  
Page Layout  
Off(1 in 1)/  
2 in 1 (P)/  
2 in 1 (L)/  
4 in 1 (P)/  
4 in 1 (L)/  
Poster(3 x 3)  
Off  
(1 in 1)  
After you select your settings by pressing Set, the LCD shows  
Set temporarilyand then returns to Menu selections.  
Press Mono Start or Colour Start if youre finished choosing  
settings.  
OR—  
Press  
or  
to select more settings.  
2 - 6 MAKING COPIES  
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Setting paper type  
If copying on paper other than plain paper, select the type of paper  
that you are using to get the best print quality.  
1
2
Load your document.  
Press Copy Options and  
Press Set.  
or  
to select Paper Type.  
3
4
Press  
or  
to select the type of paper you are using  
(Plain, Inkjet, Glossyor Transparency).  
Press Set.  
Press Mono Start or Colour Start.  
OR—  
Press  
or  
for more settings.  
Setting paper size  
If copying on paper other than A4 size, you will need to change the  
paper size setting.  
You can copy on Letter, Legal, A4, A5 or  
Photo Card (10(W) cm x 15(H) cm) paper.  
1
2
Load your document.  
Press Copy Options and  
Press Set.  
or  
to select Paper Size.  
3
Press  
or  
to select the size of paper you are using  
(Letter, Legal, A4, A5or 10(W) x 15(H)cm).  
Press Set.  
4
Press Mono Start or Colour Start.  
OR—  
Press  
or  
for more settings.  
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Adjusting brightness  
You can adjust the copy brightness to make copies darker or lighter.  
1
2
Load your document.  
Press Copy Options and  
Press Set.  
or  
to select Brightness.  
-
+
3
Press  
to make a lighter copy.  
to make a darker copy.  
OR—  
Press  
Press Set.  
4
Press Mono Start or Colour Start.  
OR—  
Press  
or  
for more settings.  
Sorting copies using the ADF (DCP-120C only)  
You can sort multiple copies. Pages will be stacked in the order 321,  
321, 321, and so on.  
1
2
Load your document.  
Press Copy Options and  
Press Set.  
or  
to select Stack/Sort.  
3
4
Press  
Press Set.  
Press Mono Start or Colour Start.  
or  
to select Sort.  
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Making N in 1 copies or a poster (Page Layout)  
You can reduce the number of pages for copies by using the N in 1  
copy feature. This allows you to copy two or four pages onto one  
page, allowing you to save paper. It is also possible to create a  
poster. When you use the Poster feature your machine divides your  
document into sections, then enlarges the sections so you can  
assemble them into a poster. If you want to make a poster, use the  
scanner glass.  
Please make sure Paper Size is set to A4or Letter.  
You can use the N in 1 copy feature with 100% copy size  
only.  
(P) means Portrait and (L) means Landscape.  
ADF is not available for DCP-115C, DCP-116C and  
DCP-315CN.  
1
2
Load your document.  
Press Copy Options and  
Press Set.  
or  
to select Page Layout.  
3
4
5
Press  
or  
to select 2 in 1 (P), 2 in 1 (L),  
4 in 1 (P), 4 in 1 (L)or Poster(3 x 3).  
Press Set.  
Press Mono Start to scan the document.  
You can also press Colour Start if you are using Poster layout  
or if you are using a DCP-315CN.  
If you are making a poster or placed the document in the ADF,  
the machine scans the page and starts printing.  
If you are using the scanner glass:  
Next Page?  
6
After the machine scans the page,  
the LCD shows:  
Yes No  
Press  
to scan the next page.  
7
Put the next document on the  
scanner glass.  
Set Next Page  
Then Press Set  
Press Set.  
8
9
Repeat Steps 6 and 7 for each page of the layout.  
After all the pages of the document have been scanned,  
press  
to end.  
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If Glossyhas been selected in the Paper Type setting for N in  
1 copies, the machine will print the images as if Normal paper  
had been selected.  
If you are producing multiple colour copies, N in 1 copies are  
not available for DCP-315CN.  
N in 1 colour copies are not available for DCP-115C,  
DCP-116C and DCP-120C.  
For Poster copies, you cannot make more than one copy.  
Place the document face down in the direction shown below.  
2 in 1 (P)  
2 in 1 (L)  
4 in 1 (P)  
4 in 1 (L)  
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Poster (3x3)  
You can make a poster  
size copy of a  
photograph.  
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Changing the default copy settings  
You can save the copy settings you use most often by setting them  
as default. These settings will remain until you change them again.  
Setting Paper Type  
To get the best print quality, set the machine for the type of paper you  
are using.  
1
2
Press Menu.  
Press or  
Press Set.  
to select 1.Copy.  
3
4
Press  
or  
to select 1.Paper Type.  
to select Plain, Inkjet, Glossyor  
Press Set.  
Press  
Transparency.  
or  
Press Set.  
5
Press Stop/Exit.  
The machine ejects paper with printed surfaces face up onto the  
paper tray in the front of the machine. When you use  
transparencies or glossy paper, remove each sheet immediately  
to prevent smudging or paper jams.  
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Setting Paper Size  
You can use five sizes of paper for printing your copies: Letter, Legal,  
A4, A5 and Photo Card (10x15cm). When you change the type of  
paper you load in the machine, you will need to change the setting  
for Paper Size at the same time so your machine can fit the copy on  
the page.  
1
2
Press Menu.  
Press or  
Press Set.  
to select 1.Copy.  
3
4
5
Press  
or  
to select 2.Paper Size.  
Press Set.  
Press  
or  
to select Letter, Legal, A4, A5or 10x15cm.  
Press Set.  
Press Stop/Exit.  
Increasing copy speed or quality  
1
2
Press Menu.  
Press or  
Press Set.  
to select 1.Copy.  
3
4
5
Press  
or  
to select 3.Quality.  
Press Set.  
Press  
or  
to select Fast, Normalor Best.  
Press Set.  
Press Stop/Exit.  
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Adjusting brightness  
1
2
Press Menu.  
Press or  
Press Set.  
to select 1.Copy.  
3
4
Press  
or  
to select 4.Brightness.  
Press Set.  
Press  
to make a lighter copy.  
OR—  
Press  
to make a darker copy.  
Press Set.  
Press Stop/Exit.  
5
Adjusting contrast  
You can change the contrast to help an image look sharper and more  
vivid.  
1
2
Press Menu.  
Press or  
Press Set.  
to select 1.Copy.  
3
4
Press  
or  
to select 5.Contrast.  
Press Set.  
Press  
to increase the contrast.  
to decrease the contrast.  
OR—  
Press  
Press Set.  
5
Press Stop/Exit.  
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Adjusting Colour saturation  
Colour Saturation can only be changed through the default setting.  
1
2
Press Menu.  
Press or  
Press Set.  
to select 1.Copy.  
3
4
5
Press  
or  
to select 6.Color Adjust.  
to select Red, Greenor Blue.  
Press Set.  
Press  
or  
Press Set.  
Press  
to increase the colour saturation.  
OR—  
Press  
to decrease the colour saturation.  
Press Set.  
6
Return to Step 4 to select the next colour.  
OR—  
Press Stop/Exit.  
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Legal limitations  
Colour reproductions of certain documents are illegal and may result  
in either criminal or civil liability. This memorandum is intended to be  
a guide rather than a complete listing of every possible prohibition. In  
case of doubt, we suggest that you check with relevant authorities as  
to any particular questionable documents.  
The following are examples of documents which should not be  
copied:  
Money  
Bonds or other certificates of debt  
Certificates of Deposit  
Service or Draft papers of the Armed Forces  
Passports  
Postage Stamps (cancelled or uncancelled)  
Immigration Papers  
Welfare documents  
Cheques or Drafts drawn by Governmental Agencies  
Documents, badges or insignias of identification  
Licences and Certificates of Title to motor vehicles  
Works subject to Copyright cannot be copied. Sections of works  
subject to Copyright can be copied for ‘fair use’. Multiple copies  
would indicate improper use.  
Works of art should be considered as works subject to Copyright.  
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Walk-Up PhotoCapture  
Center™  
3
Introduction  
Even if your machine is not connected to your computer, you can  
print photos directly from your digital camera media. Your Brother  
machine includes media drives (slots) for use with popular digital  
camera media: CompactFlash®, SmartMedia®, Memory Stick®,  
Memory Stick Pro, SecureDigital(SD Card), MultiMediaCard™  
and xD-Picture Card.  
CompactFlash®  
(Type only)  
SmartMedia®  
Memory Stick®  
Memory Stick ProMultiMediaCard™  
SecureDigital™  
xD-Picture Card™  
I
The PhotoCapture Centerfeature lets you print digital photos from  
your digital camera at high resolution to get photo quality printing.  
miniSDcan be used with miniSDadapter.  
Memory Stick Duocan be used with Memory Stick Duo™  
adapter.  
Memory Stick Pro Duocan be used with Memory Stick Pro  
Duoadapter.  
Adapters are not included with the machine. Contact a third  
party supplier for adapters.  
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PhotoCapture Centerrequirements  
Your machine is designed to be compatible with modern digital  
camera image files and media cards; however, please read the  
points below to avoid errors:  
The media card must be in a DPOF format.  
The image file extension must be .JPG (Other image file  
extensions .JPEG, .TIF, .GIF and so on will not be recognized).  
Walk-up PhotoCapture Centerprinting must be performed  
separately from PhotoCapture Centeroperations using the PC.  
(Simultaneous operation is not available.)  
IBM Microdriveis not compatible with the machine.  
The machine can read up to 999 files in a media card.  
Use only Smart media cards with a 3.3v voltage rating.  
CompactFlash® Type II is not supported.  
xD-Picture CardType M (Large Capacity) is supported.  
When printing the INDEX or IMAGE, the PhotoCapture Center™  
will print all the valid images, even if one or more images have  
been corrupted. A portion of the corrupted image may be  
printed.  
Your machine is designed to read media cards that have been  
formatted by a digital camera.  
When a digital camera formats a media card it creates a special  
folder into which it copies image data. If you need to modify the  
image data stored on a media card with your PC, we  
recommend that you do not modify the folder structure created  
by the digital camera. When saving new or modified image files  
to the media card we also recommend you use the same folder  
your digital camera uses. If the data is not saved to the same  
folder the machine may not be able to read the file or print the  
image.  
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Getting started  
Firmly insert the card into the appropriate slot.  
SecureDigital™  
CompactFlash®  
xD-Picture Card™  
MultiMediaCard™  
Memory Stick®  
Memory Stick Pro™  
SmartMedia®  
PhotoCapture key indications:  
PhotoCapture light is ON, the media card is  
inserted properly.  
PhotoCapture light is OFF, the media card  
is not properly inserted.  
PhotoCapture light is BLINKING, the media  
card is being read or written to.  
Do NOT unplug the power cord or remove the media card from  
the media drive (slot) while the machine is reading or writing to  
the card (the PhotoCapture key is blinking). You will lose  
your data or damage the card.  
The machine can only read one media card at a time so do not insert  
more than one card.  
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The steps below give a brief outline of the Direct Printing  
feature. Please see the remaining pages of this chapter for more  
detailed instructions.  
1
Insert the media card firmly into the media drive (slot).  
When you insert your media card  
into the proper slot, the LCD shows:  
C.Flash Active  
Press PhotoCapture key...  
The media active message will be shown for 60 seconds and  
then disappear. Even in that case, you can enter the  
PhotoCapture mode by pressing PhotoCapture.  
2
3
Press  
(PhotoCapture).  
If your digital camera supports DPOF printing, see DPOF  
Print the index that shows thumbnail views of the photos stored  
on your media card. Your machine will assign an image number  
to each thumbnail.  
Press  
or  
to select Print Indexand then press Set.  
Press Colour Start to start printing index sheet.  
4
To print the images, press  
and then press Set.  
or  
to select Print Images  
Enter image number and press Set.  
Press Colour Start to start printing.  
You can change the settings for printing images, such as the  
Paper Type & Paper Size, Print Size and Number of Copies.  
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Printing the Index (Thumbnails)  
The PhotoCapture Centerassigns numbers for images (such as  
No.1, No.2, No.3, and so on).  
It does not recognize any other numbers or file names that your  
digital camera or PC have used to identify the pictures. You can print  
a thumbnail page (Index page with 6 or 5 images per line). This will  
show all the pictures on the media card.  
1
Make sure you have inserted the media card.  
Press  
Press  
(PhotoCapture). (See page 3-3.)  
2
or  
to select  
Print Index  
Print Index.  
Press Set.  
3
4
Press  
6 Images/Lineor  
5 Images/Line.  
or  
to select  
6 Images/Line  
Press Set.  
Index  
Index  
5 Images/Line  
6 Images/Line  
Press Colour Start to start printing.  
Print time for 5 Images/Line will be slower than 6 Images/Line,  
but the quality is better. To print an image, see Printing images  
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Printing images  
Before you can print an individual image, you have to know the  
image number.  
1
2
Print the Index first.  
Make sure you have inserted the media card.  
Press  
(PhotoCapture). (See page 3-3.)  
or to select  
3
Press  
Print Images  
Print Images.  
Press Set.  
If your media card contains valid DPOF information, the LCD  
shows DPOF Print:Yes, please go to DPOF printing on page  
4
Press  
repeatedly to enter the  
No.:1,3,6  
image number that you want to print  
from the Index page (Thumbnails).  
Press Set.  
Repeat this step until you have entered all the image numbers  
that you want to print.  
Press  
to decrease the image number.  
You can enter all the numbers at one time by using the  
Copy Options key for hyphen.  
(For example, Enter 1, Copy Options, 5 to print images  
No.1 to No.5).  
5
After you have selected all the image numbers, press Set again,  
and go to Step 6.  
OR—  
If you have finished choosing settings, press Colour Start.  
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Paper Type & Paper Size  
Press or to select the type of paper you are using  
6
(Letter Glossy, 10x15cm Glossy, 13x18cm Glossy,  
A4 Glossy, Letter Plain, A4 Plain, Letter Inkjet,  
A4 Inkjetor 10x15cm Inkjet).  
Press Set.  
If you selected A4or Letter, go to Step 7.  
If you selected another size, go to Step 8.  
OR—  
If you have finished choosing settings, press Colour Start.  
Print Size  
7
If you selected A4or Letter, press  
size (10x8cm, 13x9cm, 15x10cm, 18x13cm, 20x15cmor Max.  
Size).  
or  
to select the print  
Press Set, and go to Step 8.  
OR—  
If you have finished choosing settings, press Colour Start.  
Printed Position for A4  
1
2
3
4
5
6
10 x 8cm 13 x 9cm 15 x 10cm 18 x 13cm 20 x 15cm Max. Size  
Number of Copies  
8
Press  
to enter the number of copies you want.  
Press Set.  
Press  
to decrease the number of copies.  
9
Press Colour Start to print.  
Your temporary settings will be kept until you take out the media  
card from the drive (slot), print images or press Stop/Exit.  
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DPOF printing  
DPOF stands for Digital Print Order Format.  
Major Digital Camera manufacturers (Canon Inc., Eastman Kodak  
Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co.  
Ltd. and Sony Corporation.) created this standard to make it easier  
to print images from a digital camera.  
If your digital camera supports DPOF printing, you will be able to  
select on the Digital Camera display the images and number of  
copies you want to print.  
When the memory card (CompactFlash®, SmartMedia®, Memory  
Stick®, Memory Stick Pro, SecureDigital, MultiMediaCardand  
xD-Picture Card) containing DPOF information is put into your  
machine, you can print the selected image easily.  
1
Insert your media card into the  
proper drive (slot).  
C.Flash Active  
The media active message will be shown for 60 seconds and  
then disappear. Even in that case, you can enter the  
PhotoCapture mode by pressing PhotoCapture.  
2
3
Press  
Press  
(PhotoCapture).  
or to select Print Images.  
Press Set.  
4
5
If there is a DPOF file on the card,  
the LCD shows:  
DPOF Print:Yes  
Press  
Press Set.  
Press or  
or  
to select DPOF Print:Yes.  
6
to select Letter Glossy, 10x15cm Glossy,  
13x18cm Glossy, A4 Glossy, Letter Plain, A4 Plain,  
Letter Inkjet, A4 Inkjetor 10x15cm Inkjet.  
Press Set.  
If you selected Letter or A4, press  
or  
to select the print  
size (10x8cm, 13x9cm, 15x10cm, 18x13cm, 20x15cmor Max.  
Size).  
Press Set.  
7
Press Colour Start to print.  
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Changing the default settings  
You can save the PhotoCapture Centersettings you use most often  
by setting them as default. These settings will remain until you  
change them again.  
Increasing print speed or quality  
1
2
Press Menu.  
Press or  
Press Set.  
to select 2.PhotoCapture.  
to select 1.Print Quality.  
to select Normalor Photo.  
3
4
5
Press  
or  
Press Set.  
Press  
or  
Press Set.  
Press Stop/Exit.  
Setting paper and size  
1
2
Press Menu.  
Press or  
Press Set.  
to select 2.PhotoCapture.  
3
4
Press  
or  
to select 2.Paper & Size.  
Press Set.  
Press  
or  
to select Letter Glossy, 10x15cm Glossy,  
13x18cm Glossy, A4 Glossy, Letter Plain, A4 Plain,  
Letter Inkjet, A4 Inkjetor 10x15cm Inkjet.  
Press Set.  
5
6
If you selected A4or Letter, press  
size (10x8cm, 13x9cm, 15x10cm, 18x13cm, 20x15cmor Max.  
Size).  
or  
to select the print  
Press Set.  
Press Stop/Exit.  
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Adjusting brightness  
1
2
Press Menu.  
Press or  
Press Set.  
to select 2.PhotoCapture.  
to select 3.Brightness.  
3
4
Press  
or  
Press Set.  
Press  
to make a lighter print.  
OR—  
Press  
to make a darker print.  
Press Set.  
Press Stop/Exit.  
5
Adjusting contrast  
You can select the contrast setting. More contrast will make an  
image look sharper and more vivid.  
1
2
Press Menu.  
Press or  
Press Set.  
to select 2.PhotoCapture.  
to select 4.Contrast.  
3
4
Press  
or  
Press Set.  
Press  
to increase the contrast.  
OR—  
Press  
to decrease the contrast.  
Press Set.  
Press Stop/Exit.  
5
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Colour enhancement  
You can turn on the colour enhancement feature to print more vivid  
images. Printing time will be slower.  
1
2
Press Menu.  
Press or  
Press Set.  
to select 2.PhotoCapture.  
to select 5.Color Enhance.  
to select On.  
3
4
Press  
or  
Press Set.  
Press  
or  
Press Set.  
OR—  
Select Offand press Set, then go to Step 7.  
If you select On, you can customize the White Balance,  
Sharpness or Colour Density.  
5
Press  
or  
to select 1.White Balance, 2.Sharpness  
or 3.Color Density.  
Press Set.  
6
7
Press  
Press Set.  
Press Stop/Exit.  
or  
to adjust the degree of setting.  
White Balance  
This setting adjusts the hue of the white areas of an image.  
Lighting, camera settings and other influences will effect the  
appearance of white. The white areas of a picture may be slightly  
pink, yellow or some other colour. By using this adjustment you  
can correct this effect and bring the white areas back to pure white.  
Sharpness  
This setting enhances the detail of an image. It is similar to  
adjusting the fine focus on a camera. If the image is not in true  
focus and you cannot see the fine details of the picture, then  
adjust the sharpness.  
Colour Density  
This setting adjusts the total amount of colour in the image. You  
can increase or decrease the amount of colour in an image to  
improve a washed out or weak picture.  
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Cropping  
If your photo is too long or wide to fit the available space on your  
selected layout, part of the image will be automatically cropped.  
The default setting is On. If you want to print the whole image, turn  
this setting to Off.  
1
2
Press Menu.  
Press or  
Press Set.  
to select 2.PhotoCapture.  
to select 6.Cropping.  
to select Off(or On).  
3
4
5
Press  
or  
Press Set.  
Press  
or  
Press Set.  
Press Stop/Exit.  
/
/
/
/
/
Cropping:On  
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
/
Cropping:Off  
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Borderless  
This feature expands the printable area to fit the edges of the paper.  
Printing time will be slightly slower.  
1
2
Press Menu.  
Press or  
Press Set.  
to select 2.PhotoCapture.  
to select 7.Borderless.  
to select Off(or On).  
3
4
5
Press  
or  
Press Set.  
Press  
or  
Press Set.  
Press Stop/Exit.  
Scan to Card (DCP-115C, DCP-120C  
and DCP-315CN only)  
You can scan black and white and colour documents onto a media  
card. Black and white documents will be stored in PDF (*.PDF) or  
TIFF file formats (*.TIF). Colour documents may be stored in PDF  
(*.PDF) or JPEG (*.JPG) file formats. The default setting is Color  
150 dpiand the default file format is PDF. File names default to the  
current date. For example, the fifth image scanned on July 1, 2005  
would be named 01070505.PDF. You can change the colour and  
quality as you want.  
Quality  
Selectable File Format Default File Format  
B/W 200x100 dpi  
B/W 200 dpi  
Color 150 dpi  
Color 300 dpi  
Color 600 dpi  
TIFF / PDF  
TIFF / PDF  
JPEG / PDF  
JPEG / PDF  
JPEG / PDF  
TIFF  
TIFF  
PDF  
PDF  
PDF  
You can select the default file format for Black & White or  
1
Insert a SmartMedia®, CompactFlash®, Memory Stick®,  
Memory Stick Pro, SecureDigital, MultiMediaCardor  
xD-Picture Cardinto your machine.  
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Do not take out the media card while PhotoCapture is blinking  
to avoid damaging the card or data stored on the card.  
2
3
4
Load your document.  
Press  
Press  
(Scan).  
or to select Scan to Card.  
To change quality, press Set and go to Step 5.  
OR—  
Press Mono Start or Colour Start to start scanning without  
changing any settings.  
5
6
Press  
or  
to select the quality you want.  
To change the file type, press Set and go to Step 6.  
OR—  
To start scanning, press Mono Start or Colour Start.  
Press  
or  
to select the file type you want.  
Press Mono Start or Colour Start to start scanning.  
Changing the default quality  
1
2
Press Menu.  
Press or  
Press Set.  
to select 2.PhotoCapture.  
to select 8.Scan to Card.  
to select 1.Quality.  
3
4
5
Press  
or  
Press Set.  
Press  
or  
Press Set.  
Press  
or  
to select B/W 200x100 dpi, B/W 200 dpi,  
Color 150 dpi, Color 300 dpior Color 600 dpi.  
Press Set.  
6
Press Stop/Exit.  
3 - 14 WALK-UP PHOTOCAPTURE CENTER™  
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Changing the default black & white file format  
1
2
Press Menu.  
Press or  
Press Set.  
to select 2.PhotoCapture.  
to select 8.Scan to Card.  
to select 2.B/W File Type.  
to select TIFFor PDF.  
3
4
5
6
Press  
or  
Press Set.  
Press  
or  
Press Set.  
Press  
or  
Press Set.  
Press Stop/Exit.  
Changing the default colour file format  
1
2
Press Menu.  
Press or  
Press Set.  
to select 2.PhotoCapture.  
to select 8.Scan to Card.  
to select 3.ColorFile Type.  
to select PDFor JPEG.  
3
4
5
6
Press  
or  
Press Set.  
Press  
or  
Press Set.  
Press  
or  
Press Set.  
Press Stop/Exit.  
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Understanding the Error Messages  
Once you are familiar with the types of errors that can occur while  
you’re using the PhotoCapture Center, you can easily identify and  
troubleshoot any difficulties.  
When an error message appears on the LCD, the machine will beep  
to get your attention.  
Media ErrorThis message will appear if you insert a media card  
that is either bad or not formatted, or when there is a problem with  
the media drive. To clear this error, take out the media card.  
No FileThis message will appear if you try to access a media  
card in the drive (slot) that does not contain a .JPG file.  
Out of MemoryThis message will appear if you are working with  
images that are too large for the machine’s memory.  
Using PhotoCapture Centerfrom  
your computer  
You can access the media card that is in the media drive (slot) of the  
machine from your PC.  
(For Windows® users, see Chapter 7 in Software User’s Guide on the  
CD-ROM and for Macintosh® users see Chapter 12 in Software  
User’s Guide on the CD-ROM.)  
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Software and Network features  
4
The User’s Guide on the CD-ROM includes the Software User’s  
Guide and Network User’s Guide for features available when  
connected to a computer (for example, Printing and Scanning).  
Printing  
(For Windows®, see Chapter 1 in the Software User’s Guide on  
the CD-ROM.)  
(For Macintosh®, see Chapter 8 in the Software User’s Guide on  
the CD-ROM.)  
Scanning  
(For Windows®, see Chapter 2 in the Software User’s Guide on  
the CD-ROM.)  
(For Macintosh®, see Chapter 9 in the Software User’s Guide on  
the CD-ROM.)  
ControlCenter2  
(For Windows®, see Chapter 3 in the Software User’s Guide on  
the CD-ROM.)  
(For Macintosh®, see Chapter 10 in the Software User’s Guide on  
the CD-ROM.)  
Network Scanning (DCP-315CN only)  
(For Windows®, see Chapter 4 in the Software User’s Guide on  
the CD-ROM.)  
(For Macintosh®, see Chapter 11 in the Software User’s Guide on  
the CD-ROM.)  
PhotoCapture Center™  
(For Windows®, see Chapter 7 in the Software User’s Guide on  
the CD-ROM.)  
(For Macintosh®, see Chapter 12 in the Software User’s Guide on  
the CD-ROM.)  
Network Printing (DCP-315CN only)  
(See Network User’s Guide on the CD-ROM.)  
SOFTWARE AND NETWORK FEATURES 4 - 1  
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Important information  
5
For your safety  
To ensure safe operation the supplied three-pin plug must be  
inserted only into a standard three-pin electrical socket that is  
effectively grounded through the normal household wiring.  
The fact that the equipment operates satisfactorily does not imply  
that the power is grounded and that the installation is completely  
safe. For your safety, if in any doubt about the effective grounding of  
the power, consult a qualified electrician.  
LAN connection (DCP-315CN only)  
Caution  
Do not connect this product to a LAN connection that is subject to  
over-voltages.  
International ENERGY STAR® Compliance Statement  
®
The purpose of the International ENERGY STAR Program is to  
promote the development and popularization of energy-efficient  
office equipment.  
®
As an ENERGY STAR Partner, Brother Industries, Ltd. has determined  
®
that this product meets the ENERGY STAR guidelines for energy  
efficiency.  
5 - 1 IMPORTANT INFORMATION  
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Important safety instructions  
1
2
3
4
Read all of/ these instructions.  
Save them for later reference.  
Follow all warnings and instructions marked on the product.  
Unplug this product from the wall socket before cleaning the  
outside of the machine and the scanner glass. Do not use liquid  
or aerosol cleaners. Use a damp cloth for cleaning.  
5
6
Do not use this product near water.  
Do not place this product on an unstable cart, stand, or table.  
The product may fall, causing serious damage to the product.  
7
Slots and openings in the cabinet and the back or bottom are  
provided for ventilation; to ensure reliable operation of the  
product and to protect it from overheating, these openings must  
not be blocked or covered. The openings should never be  
blocked by placing the product on a bed, sofa, rug, or other  
similar surface. This product should never be placed near or  
over a radiator or heater. This product should never be placed  
in a built-in installation unless proper ventilation is provided.  
8
9
This product should be operated from the type of power source  
indicated on the label. If you are not sure of the type of power  
available, call your dealer or local power company.  
Use only the power cord supplied with this machine.  
This product is equipped with a 3-wire grounded plug, a plug  
having a third (grounded) pin. This plug will only fit into a  
grounded power outlet. This is a safety feature. If you are unable  
to insert the plug into the outlet, call your electrician to replace  
your obsolete outlet. Do not defeat the purpose of the grounded  
plug.  
10 Do not allow anything to rest on the power cord. Do not place  
this product where people can walk on the cord.  
11 Do not place anything in front of the machine that will block  
printing. Do not place anything in the path of printing.  
12 Wait until pages have exited the machine before picking them  
up.  
IMPORTANT INFORMATION 5 - 2  
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13 Unplug this product from the power socket and refer servicing to  
Authorized Service Personnel under the following conditions:  
When the power cord is damaged or frayed.  
If liquid has been spilled into the product.  
If the product has been exposed to rain or water.  
If the product does not operate normally when the operating  
instructions are followed. Adjust only those controls that are  
covered by the operating instructions. Improper adjustment  
of other controls may result in damage and will often require  
extensive work by a qualified technician to restore the  
product to normal operation.  
If the product has been dropped or the cabinet has been  
damaged.  
If the product exhibits a distinct change in performance,  
indicating a need for service.  
14 To protect your product against power surges, we recommend  
the use of a power protection device (Surge Protector).  
5 - 3 IMPORTANT INFORMATION  
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Trademarks  
The Brother logo is a registered trademark of Brother Industries, Ltd.  
Brother is a registered trademark of Brother Industries, Ltd.  
Multi-Function Link is a registered trademark of Brother International  
Corporation.  
© 2005 Brother Industries, Ltd. All rights reserved.  
Windows and Microsoft are registered trademarks of Microsoft in the  
U.S. and other countries.  
Macintosh and TrueType are registered trademarks of Apple  
Computer, Inc.  
PaperPort and OmniPage OCR are registered trademarks of  
ScanSoft, Inc.  
Presto! PageManager is a registered trademark of NewSoft  
Technology Corporation.  
Microdrive is a trademark of International Business Machine  
Corporation.  
SmartMedia is a registered trademark of Toshiba Corporation.  
CompactFlash is a registered trademark of SanDisk Corporation.  
Memory Stick is a registered trademark of Sony Corporation.  
SecureDigital is a trademark of Matsushita Electric Industrial Co.Ltd.,  
SanDisk Corporation and Toshiba Corporation.  
SanDisk is a licensee of the SD and miniSD trademarks.  
MultiMediaCard is a trademark of Infineon Technologies and  
licensed to the MultiMediaCard Association.  
xD-Picture Card is a trademark of Fuji Photo Film Co. Ltd., Olympus  
Optical Co. Ltd and Toshiba Corporation.  
Memory Stick Pro, Memory Stick Pro Duo, Memory Stick Duo and  
MagicGate are trademarks of Sony Corporation.  
Each company whose software title is mentioned in this manual has  
a Software License Agreement specific to its proprietary programs.  
All other brand and product names mentioned in this User’s  
Guide, the Software User’s Guide, and the Network User’s  
Guide (DCP-315CN only) are registered trademarks of their  
respective companies.  
IMPORTANT INFORMATION 5 - 4  
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Troubleshootingandroutine  
maintenance  
6
Troubleshooting  
Error messages  
As with any sophisticated office product, errors may occur. If this  
happens, your machine identifies the problem and displays an error  
message. The most common error messages are shown below.  
You can correct most problems by yourself. If you need additional  
help, the Brother Solutions Center offers latest FAQs and  
troubleshooting tips.  
ERROR MESSAGES  
ERROR  
CAUSE  
ACTION  
MESSAGE  
Cover is Open The scanner cover is not closed completely.  
Lift the scanner cover and then  
close it again.  
Data  
Remaining  
Print data remains in the machine’s memory. Re-start printing from your  
computer.  
Print data remains in the machine’s memory. Press Stop/Exit. The machine will  
The USB cable was unplugged while the  
computer was sending the data to the  
machine.  
cancel the job and eject the page  
that is being printed.  
Document Jam  
(DCP-120C only) properly, or the document fed from the ADF  
was too long.  
The document was not inserted or fed  
See Using the ADF (automatic  
The document is jammed in the machine.  
High  
The print head is too warm.  
Allow the machine to cool down.  
Temperature  
Ink Empty  
One or more of the ink cartridges is empty.  
The machine will stop all print operations.  
Replace the ink cartridges.  
Low  
The print head is too cold.  
Allow the machine to warm up.  
Temperature  
Media Error  
The media card is either corrupted,  
improperly formatted, or there is a problem  
with the media drive.  
Re-insert the card firmly into the slot  
to make sure it is in the proper  
position. If the error remains, check  
the media drive by inserting another  
media card that you know is  
working.  
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ERROR MESSAGES  
ERROR  
CAUSE  
ACTION  
MESSAGE  
Near Empty  
One or more of the ink cartridges are running Order a new ink cartridge.  
out of ink.  
No Cartridge  
An ink cartridge is not properly installed.  
Take out the ink cartridge and put it  
in again seating it properly.  
No File  
The media card in the media drive does not  
contain a .JPG file.  
Reinsert the correct media card.  
No Paper Fed  
The machine is out of paper.  
Add paper, and then press Mono  
Start or Colour Start.  
The paper is jammed in the machine.  
6-5.  
Out of Memory The machine’s memory is full.  
(Copy operation in process)  
Press Stop/Exit and wait until the  
other operations in progress finish  
and then try again.  
Paper Jam  
Paper is jammed in the machine.  
6-5.  
Unable to Change The machine has a mechanical problem.  
Unable to Clean OR—  
Open the scanner cover and remove  
any foreign obstacles inside the  
machine. If the error message  
continues, disconnect the machine  
from the power source for several  
minutes then reconnect it.  
Unable to Init  
Unable to Print  
Unable to Scan  
A foreign obstacle such as a clip or ripped  
paper is in the machine.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 2  
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Document jams (DCP-120C only)  
If the document is jammed, follow the steps below.  
Document is jammed in the top of the ADF unit  
1
2
3
Take out any paper from the ADF that is not jammed.  
Open the ADF cover.  
Pull the jammed document out to the right or left.  
4
Close the ADF cover.  
Press Stop/Exit.  
Document is jammed inside the ADF unit  
1
2
3
Take out any paper from the ADF that is not jammed.  
Lift the document cover.  
Pull the jammed document out to the left.  
4
Close the document cover.  
Press Stop/Exit.  
6 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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Printer jam or paper jam  
Remove the jammed paper depending on where it is jammed in the  
machine. Open and close the scanner cover to clear the error.  
Paper is jammed inside the paper tray  
1
Pull the paper tray out of the machine.  
Paper Tray  
2
Pull up the jammed paper to remove it.  
Jammed paper  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 4  
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Paper is jammed inside the machine  
1
Remove the Jam Clear Cover. Pull the jammed paper out of the  
machine.  
Jam Clear Cover  
2
3
Re-insert the Jam Clear Cover.  
If you can not pull out the jammed paper, lift the scanner cover  
from the right-hand side of the machine until it locks securely  
into the open position.  
4
Remove the jammed paper.  
Scanner Cover  
If the paper is jammed underneath the print head, disconnect  
the machine from the power source so you can move the print  
head and take out the paper.  
6 - 5 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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5
Lift the scanner cover to release the lock. Gently push the  
scanner cover support and close the scanner cover.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 6  
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If you are having difficulty with your machine  
If you think there is a problem with your machine, check the chart  
below and follow the troubleshooting tips.  
The Brother Solutions Center offers latest FAQs and troubleshooting  
tips.  
DIFFICULTY  
SUGGESTIONS  
Printing Difficulties  
No printout  
Check the interface cable connection on both the machine and your  
computer.  
One or more ink cartridges are empty. (See Replacing the ink cartridges  
Check to see if the LCD is showing an error message. (See Error  
Poor quality print  
Check the print quality. (See Checking the print quality on page 6-12.)  
Make sure the Printer Driver or Paper Type setting in the menu matches  
the type of paper you are using. (For Windows® users, see Chapter 1 in  
Software User’s Guide on the CD-ROM or for Macintosh® users, see  
Chapter 8 in Software User’s Guide on the CD-ROM.)  
Make sure your ink cartridges are fresh. Cartridges remain fresh for up  
to two years if kept in their original packaging, after that the ink may  
become clogged. Cartridge expiration dates are printed on the package.  
Try using the recommended types of paper. (See About paper on page 1-8.)  
The recommended environment for your machine is between 20°C to 33°C.  
Try using the recommended types of paper. (See About paper on page 1-8.)  
White horizontal lines appear  
in text or graphics.  
If horizontal bands appear when using plain paper, use the ‘Enhanced  
Normal Printing’ mode to help avoid banding on some types of plain  
paper. In the printer driver ‘Basic’ tab, click ‘Settings’, and check  
‘Enhanced Normal Printing’.  
If you continue to have horizontal bands, change the Media Type  
selection to ‘Slow Drying Paper’ in the printer driver ‘Basic’ tab to help  
enhance the print quality.  
The machine prints blank pages. Clean the print head. (See Cleaning the print head on page 6-11.)  
Characters and lines are  
stacked.  
Check the printing alignment. (See Checking the printing alignment on  
Printed text or images are  
skewed.  
Make sure the paper is loaded properly in the paper tray and the paper  
side guide is adjusted correctly. (See How to load paper, envelopes and  
Smudged stain at the top  
center of the printed page.  
Make sure the paper is not too thick or not curled. (See About paper on  
Printing appears dirty or ink  
seems to run.  
Make sure you are using the proper types of paper. (See About paper  
on page 1-8.) Don’t handle the paper until the ink is dry.  
Stains appear on the reverse  
side or at the bottom of the  
page.  
Make sure the Printer Platen is not dirty with ink. (See Cleaning the  
Make sure you are using the paper support flap. (See How to load  
There are some dense lines.  
The printouts are wrinkled.  
Check ‘Reverse Order’ in the Basic tab of the printer driver.  
In the printer driver ‘Basic’ tab, click the ‘Settings’, and uncheck the  
‘Bi-Directional Printing’.  
6 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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DIFFICULTY  
SUGGESTIONS  
Cannot perform ‘2 in 1 or 4 in 1’ Check that the paper size setting in the application and in the printer  
printing.  
driver are the same.  
Print speed is too slow.  
Changing the printer driver setting may improve the print speed.  
Highest resolution needs longer data processing, transfer and printing  
time. Try the other settings of quality in the printer driver ‘Basic’ tab.  
Also, click the ‘Settings’ tab, and make sure you uncheck the Colour  
Enhancement.  
Borderless printing is slower than normal printing. If you want to print  
more quickly, set the Borderless feature off. (See Chapter 1 or Chapter  
8 in the Software User’s Guide on the CD-ROM.)  
Colour Enhancement is not  
working properly.  
If the image data is not full colour in your application (Such as 256  
colour), Colour Enhancement will not work. Please use at least 24 bit  
colour data with the Colour Enhancement feature.  
The machine feeds multiple  
pages.  
Make sure the paper is loaded properly in the paper tray. (See How to  
Check that more than two types of paper are not loaded in the paper tray  
at any one time.  
Printed pages are not stacked Make sure you are using the paper support flap. (See How to load  
neatly.  
The machine does not print  
from Paint Brush.  
Try setting the Display setting to ‘256 colours’.  
The machine does not print  
from Adobe Illustrator.  
Try to reduce the print resolution.  
Copying Difficulties  
Poor copy results when using  
the ADF. (DCP-120C only)  
Vertical streaks appear in  
copies.  
Sometimes you may see vertical streaks on copies. Clean the scanner.  
Scanning Difficulties  
Poor scanning results when  
using the ADF. (DCP-120C only)  
TWAIN/WIA errors appear  
while scanning.  
Make sure the Brother TWAIN/WIA driver is selected as the primary  
source. In PaperPort®, click Scan in the File menu and select the  
Brother TWAIN/WIA driver.  
Software Difficulties  
Cannot install software or print Run the Repair MFL-Pro Suite program on the CD-ROM. This program  
will repair and reinstall the software.  
‘Device Busy’  
Make sure the machine is not showing an error message on the LCD.  
PhotoCapture CenterDifficulties  
Removable Disk does not  
work properly.  
a)Have you installed the Windows® 2000 update?  
If not, do the following:  
1. Disconnect the USB cable.  
2. Install the Windows® 2000 update. Please see the Quick Setup  
Guide. After the installation the PC will be automatically restarted.  
3. Wait about 1 minute after you reboot the PC, and then connect the  
USB cable.  
b)Take out the media card and put it back in again.  
c) If you have tried “Eject” from within Windows®, you must take out the  
media card before you continue.  
d)If an error message appears when you try to eject the media card, it  
means the card is being accessed.  
Wait a while and then try again.  
e)If all of the above do not work, please turn off your PC and machine,  
and then turn them on again.  
(You will have to unplug the power cord of the machine to turn it off.)  
Cannot access Removable  
Disk from Desktop icon.  
Make sure you have inserted the media card into the media slot.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 8  
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DIFFICULTY  
SUGGESTIONS  
Network Difficulties (DCP-315CN only)  
I cannot print over the network. Make sure that your machine is powered on and is On Line and in  
Ready mode. Print Network Configuration list. (See Printing reports on  
page A-1.) Then the current settings of the network are printed.  
Reconnect the LAN cable to the hub to verify that the cabling and  
network connections are good. If possible, try connecting the machine  
to a different port on your hub using a different cable. If you have good  
connections, the machine will show LAN Activefor 2 seconds.  
The network scanning feature (For Windows® users only) Firewall setting on your PC may be rejecting  
does not work.  
the necessary network connection. Follow the instructions below to  
disable the Firewall. If you are using a personal Firewall software, see  
the User’s Guide for your software or contact the software  
manufacturer.  
The network PC-Fax Receive  
feature does not work.  
<Windows® XP SP2 users.>  
1. Click the ‘Start’ button, ‘Settings’, ‘Control Panel’ and then  
‘Windows Firewall’. Make sure that Windows Firewall on the ‘Basic’  
tab is set to On.  
2. Click the ‘Exceptions’ tab and ‘Add port’ button.  
3. Enter any name, port number (54295 for network scanning and  
54926 for network PC-Fax receiving), select ‘UDP’ and click ‘OK’.  
4. Make sure if the new setting is added and is checked, and then click  
‘OK’.  
For Windows® XP SP1 users, please visit the Brother Solutions Center.  
Your computer cannot find  
your machine.  
<For Windows® user>  
Firewall setting on your PC may be rejecting the necessary network  
connection. For detail, see the instruction above.  
<For Macintosh® users>  
Re-select your machine in the DeviceSelector application located in  
Macintosh HD/Library/Printers/Brother/Utilities or from the mode l of  
ControlCenter2.  
Other Difficulties  
Incorrect LCD language  
I cannot see the LCD clearly.  
Change the contrast settings.  
6 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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How to change LCD language  
You can change the LCD language.  
1
2
Press Menu.  
Press or  
Press Set.  
to select 0.Initial Setup.  
to select 0.Local Language.  
to select your language.  
3
4
5
Press  
or  
Press Set.  
Press  
or  
Press Set.  
Press Stop/Exit.  
How to improve the LCD viewing  
You can adjust the LCD contrast for a sharper and more vivid  
display. If you are having difficulty seeing the LCD from your position,  
try to change the contrast settings for improved viewing.  
1
Press Menu.  
Press or  
Press Set.  
2
to select 0.Initial Setup.  
to select 2.LCD Contrast.  
to select Dark(or Light).  
3
4
5
Press  
or  
Press Set.  
Press  
or  
Press Set.  
Press Stop/Exit.  
Setting the Beeper Volume  
You can change the beeper volume. The default (factory) setting is  
Low. When the beeper is on, the machine will beep when you press  
a1key or make a mistake.  
Press Menu.  
2
3
4
Press  
Press Set.  
Press  
Press Set.  
or  
to select 0.Initial Setup.  
or  
to select 3.Volume.  
Press  
or  
to select your option.  
(Low, Med, Highor Off)  
Press Set.  
5
Press Stop/Exit.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 10  
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How to improve print quality  
Cleaning the print head  
To ensure good print quality, the machine will regularly clean the  
print head. You can start the cleaning process manually if needed.  
Clean the print head and ink cartridges if you get a horizontal line in  
the text or graphics on your printed pages. You can clean Black only  
or three colours at a time (Cyan/Yellow/Magenta), or all four colours  
at once.  
Cleaning the print head consumes ink. Cleaning too often uses ink  
unnecessarily.  
Caution  
Do NOT touch the print head. Touching the print head may cause  
permanent damage and may void the print head’s warranty.  
1
2
Press  
Press  
(Ink Management).  
or to select Cleaning.  
Press Set.  
3
Press  
or  
to select Black, Coloror All.  
Press Set.  
The machine will clean the print head. When cleaning is  
finished, the machine will go back to standby mode  
automatically.  
If you clean the print head at least five times and the print has  
not improved, call your Brother dealer for service.  
6 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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Checking the print quality  
If faded or streaked colours and text appears on your output, some  
of the nozzles may be clogged. You can check this by printing the  
Print Quality Check Sheet and looking at the nozzle check pattern.  
1
2
Press  
Press  
(Ink Management).  
or  
to select Test Print.  
Press Set.  
3
4
5
Press  
or  
to select Print Quality.  
Press Set.  
Press Colour Start.  
The machine begins printing the Print Quality Check Sheet.  
Follow the instructions given on the sheet to see if the quality is  
OK.  
Colour block quality check  
The LCD shows:  
Is Quality OK?  
Yes No  
6
7
Check the quality of the four colour  
blocks on the sheet.  
If all lines are clear and visible, press  
Step 10.  
(Yes) and go to  
OR—  
If you can see missing short lines as shown below,  
press  
(No).  
OK  
Poor  
The LCD will ask you if the print  
quality is OK for black and three  
colours.  
Black OK?  
Yes No  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 12  
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8
9
Press  
(No) for black or three  
Start Cleaning?  
colours with a problem.  
Yes No  
The LCD shows:  
Press  
(Yes). The machine will start cleaning the print head.  
After cleaning is finished, press Colour Start. The machine will  
start printing the Print Quality Check Sheet again and then  
return to Step 5.  
10 Press Stop/Exit.  
If you still see missing ink in this Print Quality Check Sheet, repeat  
the cleaning and test print procedures at least five times. If ink is still  
missing after the fifth cleaning and test print, replace the ink cartridge  
for the clogged colour. (Perhaps the ink cartridge was in your  
machine over six months or the expiration date written on the  
cartridge package has passed. Or, the ink may not have been stored  
properly before use.)  
After replacing the ink cartridge, check it by printing another Print  
Quality Check Sheet. If the problem still exists, repeat the cleaning  
and test print procedures at least five times for the new ink cartridge.  
If ink is still missing, call your Brother dealer for service.  
Caution  
Do NOT touch the print head. Touching the print head may cause  
permanent damage and may void the print head’s warranty.  
When a print head nozzle is  
clogged the printed sample  
looks like this.  
When the print head nozzle  
is cleaned, the horizontal  
lines are gone.  
6 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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Checking the printing alignment  
You should rarely need to adjust the printing alignment however, if  
after transporting the machine your printed text becomes blurred or  
images become faded then adjustment may need to be made.  
1
2
Press  
Press  
(Ink Management).  
or to select Test Print.  
Press Set.  
3
4
Press  
or  
to select Alignment.  
Press Set.  
Press Mono Start or Colour Start.  
The machine begins printing the Alignment Check Sheet.  
The LCD shows:  
Is Alignment OK?  
Yes No  
5
Check the 600 dpi and 1200 dpi test  
prints to see if number 5 most closely matches number 0. If the  
number 5 sample of both the 600 dpi and 1200 dpi are the best  
matches, press  
Step 8.  
(Yes) to finish Alignment Check and go to  
OR—  
If another test print number is a better match for either 600 dpi  
or 1200 dpi, press  
(No) to select it.  
6
7
8
For 600 dpi, press  
or to  
600dpi Adjust  
Select Best #5  
select the number of the test print  
that most closely matches the  
number 0 sample (1-8).  
Press Set.  
For 1200 dpi, press  
select the number of the test print  
that most closely matches the  
number 0 sample (1-8).  
or  
to  
1200dpi Adjust  
Select Best #5  
Press Set.  
Press Stop/Exit.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 14  
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Checking the ink volume  
You can check the ink that is left in the cartridge.  
1
2
Press  
Press  
Ink Volume.  
(Ink Management).  
or  
to select  
Ink Volume  
Press Set.  
3
4
Press  
or  
to select the colour you want to check.  
The LCD shows the ink volume.  
Bk:-  
+
Press Stop/Exit.  
You can check the ink volume from your computer. (For  
Windows® users, see Chapter 1 in Software User’s Guide on the  
CD-ROM or for Macintosh® users, see Chapter 8 in Software  
User’s Guide on the CD-ROM.)  
6 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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Packing and shipping the machine  
Whenever you transport the machine, use the packing materials that  
came with your machine. If you do not pack the machine properly,  
you could void your warranty.  
Caution  
It is important to allow the machine to ‘park’ the print head after a  
print job. Listen carefully to the machine before disconnecting it from  
the power source to ensure that all mechanical noise has stopped.  
Not allowing the machine to complete this parking process may lead  
to print problems and possible damage to the print head.  
1
2
Lift the scanner cover from the right-hand side of the machine  
until it locks securely into the open position.  
Remove all the ink cartridges and attach the yellow protective  
When attaching the yellow protective parts,  
make sure they clip into place as shown in the diagram.  
Caution  
If you are not able to find the yellow protective parts, do NOT remove  
the ink cartridges before shipping. It is essential that the machine be  
shipped with the yellow protective parts or the ink cartridges in  
position. Shipping without them will cause damage to your machine  
and may void your warranty.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 16  
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3
Lift the scanner cover to release the lock. Gently push the  
scanner cover support down and close the scanner cover.  
4
5
6
Unplug the machine from the electrical socket.  
Unplug the interface cable from the machine, if it is connected.  
Wrap the machine in the bag and place it in the original carton  
with the original packing material.  
6 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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7
Pack the printed materials in the original carton as shown below.  
Do not pack the used ink cartridges in the carton.  
8
Close the carton.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 18  
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Routine maintenance  
Cleaning the scanner  
Lift the document cover. Clean the scanner glass with isopropyl  
alcohol on a soft lint-free cloth.  
Document Cover  
Clean the glass strip under the film with isopropyl alcohol on a  
lint-free cloth.  
Glass Strip  
6 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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Cleaning the machine printer platen  
Be careful not to touch the paper feed star wheels or encoder  
film.  
Be sure to unplug the machine from the electrical socket before  
cleaning the printer platen.  
If ink is scattered on or around the printer platen be sure to wipe  
it off with a soft, dry, lint-free cloth.  
Encoder Film  
Do NOT Touch!  
Printer Platen  
Clean Here  
Paper Feed Star Wheel  
Do NOT Touch!  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 20  
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Cleaning the Paper Pick-up Roller  
1
Unplug the machine from the electrical socket and remove the  
Jam Clear Cover.  
2
Clean the Paper Pick-up Roller with isopropyl alcohol on a  
cotton swab.  
3
4
Re-insert the Jam Clear Cover.  
Re-connect the power cord.  
6 - 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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Replacing the ink cartridges  
Your machine is equipped with an ink dot counter. The ink dot  
counter automatically monitors the level of ink in each of the four  
cartridges. When the machine detects an ink cartridge is running out  
of ink, the machine will notify you with a message on the LCD.  
The LCD will inform you which ink cartridge is low or needs replacing.  
Be sure to follow the LCD prompts to replace the ink cartridges in the  
correct order.  
Even though the machine informs you that an ink cartridge is empty,  
there will be a small amount of ink remaining in the ink cartridge. It is  
necessary to keep some ink in the ink cartridge to prevent air from  
drying out and damaging the print head assembly.  
1
Lift the scanner cover from the right-hand side of the machine  
until it locks securely into the open position.  
If one or more ink cartridges are empty, for example Black, the  
LCD shows Ink Empty Blackand Replace Ink.  
2
Pull the ink cartridge hook toward you and remove the ink  
cartridge for the colour shown on the LCD.  
Ink Cartridge  
Hook  
Empty  
Ink Cartridge  
3
Open the new ink cartridge bag for the colour shown on the  
LCD, and then take out the ink cartridge.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 22  
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4
Remove the protective yellow caps.  
Protective Yellow Cap  
DO NOT TOUCH  
Do not touch the area shown in the illustration above.  
If the protective yellow cap comes off when you open the bag,  
the cartridge will not be damaged.  
5
Each colour has its own correct position. Keep the ink cartridge  
in an upright position when you insert it into the slot. Press down  
firmly on the ink cartridge until the hook snaps over it.  
New Ink Cartridge  
Ink Cartridge Hook  
6
Lift the scanner cover to release the lock. Gently push the  
scanner cover support down and close the scanner cover.  
6 - 23 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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7
If you replaced an ink cartridge while Near Emptywas  
displayed on the LCD, the LCD may ask you to verify that it was  
a brand new one. Example: Did You ChangeBlack? Yes  
No. For each new cartridge you installed, press  
(Yes) to  
automatically reset the ink dot counter for that colour. If the ink  
cartridge you installed is not a brand new one, please be sure to  
select  
(No).  
If you wait until Ink Emptymessage is displayed on the LCD,  
the machine will automatically reset the ink dot counter.  
If the Installmessage is on the display after you have  
installed ink cartridges, check that the ink cartridges are  
installed properly.  
WARNING  
If ink gets in your eyes, irrigate them with water immediately and call  
a doctor if you are concerned.  
TROUBLESHOOTING AND ROUTINE MAINTENANCE 6 - 24  
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Caution  
Do not remove ink cartridges if you do not need to replace them.  
If you do so, it may reduce the ink quantity and the machine will  
not know the quantity of ink left in the cartridge.  
Do not touch the cartridge insertion slots. If you do so, the ink  
may stain your skin.  
If ink stains your skin or clothing, wash with soap or detergent  
immediately.  
If you install an ink cartridge in the wrong colour position, you  
must clean the print head several times before you start printing  
(after correcting the cartridge installation) because the colours  
were mixed.  
Once you open an ink cartridge, install it in the machine and use  
it up within six months of installation. Use unopened ink  
cartridges by the expiration date written on the cartridge  
package.  
Do not dismantle or tamper with the ink cartridge, this can cause  
the ink to leak out of the cartridge.  
Brother multifunction machines are designed to work with ink of  
a particular specification and work to a level of optimum  
performance when used with genuine Brother ink cartridges.  
Brother cannot guarantee this optimum performance if ink or ink  
cartridges of other specifications are used. Brother does not  
therefore recommend the use of cartridges other than genuine  
Brother cartridges with this machine or the refilling of empty  
cartridges with ink from other sources. If damage is caused to the  
print head or other parts of this machine as a result of the use of  
ink or ink cartridges other than genuine Brother products due to  
the incompatibility or lack of suitability of those products with this  
machine, any repairs required as a result will not be covered by  
the warranty.  
6 - 25 TROUBLESHOOTING AND ROUTINE MAINTENANCE  
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Appendix  
A
On-screen programming  
Your machine is designed to be easy to use with LCD on-screen  
programming. User-friendly programming helps you take full  
advantage of all the menu selections your machine has to offer.  
Since your programming is done on the LCD, we have created  
step-by-step on-screen instructions to help you program your  
machine. All you need to do is follow the instructions as they guide  
you through the menu selections and programming options.  
Menu table  
You can probably program your machine without the User’s Guide if  
you use the Menu table that begins on page A-3. These pages will  
help you understand the menu selections and options that are found  
in the machine’s programs.  
Printing reports  
The following reports are available.  
Prints the Help List so you can see at-a-glance how to  
quickly program your machine.  
1.Help List  
Lists your settings.  
2.User Settings  
Lists your Network settings.  
3.Network Config  
(DCP-315CN only)  
1
2
Press Menu.  
Press or  
Press Set.  
to select Print Reports.  
3
4
Press  
or  
to select the report you want.  
Press Set.  
Press Mono Start.  
APPENDIX A - 1  
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Menu keys  
Access the menu  
Scroll through the current  
menu level  
Accept an option  
Go to the next menu level  
Exit the menu  
You can access the menu mode by pressing Menu.  
When you enter the menu, the LCD scrolls.  
1.Copy  
2.PhotoCapture  
0.Initial Setup  
You can scroll more quickly through each menu level by pressing the  
arrow for the direction you want:  
or  
.
Select an option by pressing Set when that option appears on the  
LCD.  
The LCD will then show the next menu level.  
Press  
Press Set.  
When you finish setting an option, the LCD shows Accepted.  
or  
to scroll to your next menu selection.  
A - 2 APPENDIX  
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to  
exit  
to  
accept  
select  
select  
Set  
Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
1.Copy  
1.Paper Type  
Plain  
Inkjet  
Glossy  
Sets the type of  
paper in the paper  
tray.  
Transparency  
2.Paper Size  
Letter  
Legal  
A4  
Sets the size of the  
paper in the paper  
tray.  
A5  
10x15cm  
3.Quality  
Best  
Normal  
Fast  
Selects the Copy  
resolution for your  
type of document.  
4.Brightness  
-
-
-
-
-
+
+
+
+
+
Adjusts the  
brightness.  
5.Contrast  
-
-
-
-
-
+
+
+
+
+
Adjusts the contrast  
for copies.  
The factory settings are shown in Bold.  
APPENDIX A - 3  
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Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
1.Copy  
(Continued)  
6.Color  
Adjust  
1.Red  
R:-  
R:-  
R:-  
R:-  
R:-  
+
+
+
+
+
Adjusts the amount  
of Red in copies.  
2.Green  
3.Blue  
G:-  
G:-  
G:-  
G:-  
G:-  
+
+
+
+
+
Adjusts the amount  
of Green in copies.  
B:-  
B:-  
B:-  
B:-  
B:-  
+
+
+
+
+
Adjusts the amount  
of Blue in copies.  
2.PhotoCapture 1.Print  
Normal  
Photo  
Selects the print  
quality.  
Quality  
2.Paper &  
Letter Glossy Selects the paper  
Size  
and print size.  
10x15cm Glossy  
13x18cm Glossy  
A4 Glossy  
Letter Plain  
A4 Plain  
Letter Inkjet  
A4 Inkjet  
10x15cm Inkjet  
3.Brightness  
-
-
-
-
-
+
+
+
+
+
Adjusts the  
brightness.  
4.Contrast  
-
-
-
-
-
+
+
+
+
+
Adjusts the contrast. 3-10  
The factory settings are shown in Bold.  
A - 4 APPENDIX  
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Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
2.PhotoCapture 5.Color  
Enhance:On  
Enhance:Off  
1.White  
Balance  
Adjusts the hue of the 3-11  
white areas.  
Enhance  
(Continued)  
-
-
-
-
-
+
+
+
+
+
2.Sharpness  
Enhances the detail  
of the image.  
-
-
-
-
-
+
+
+
+
+
3.Color  
Density  
Adjusts the total  
amount of colour in  
the image.  
-
-
-
-
-
+
+
+
+
+
6.Cropping  
On  
Off  
Crops the image  
around the margin to  
fit the paper size or  
print size. Turn this  
feature Off if you  
want to print whole  
images or prevent  
unwanted cropping.  
7.Borderless  
On  
Off  
Expands the  
printable area to fit  
the edges of the  
paper.  
8.Scan to  
1.Quality  
B/W 200x100 dpi Selects the Scan  
Card  
resolution for your  
type of document.  
B/W 200 dpi  
Color 150 dpi  
Color 300 dpi  
Color 600 dpi  
2.B/W File  
Type  
TIFF  
PDF  
Selects the default  
file format for black  
and white scanning.  
3.ColorFile  
Type  
PDF  
JPEG  
Selects the default  
file format for colour  
scanning.  
The factory settings are shown in Bold.  
APPENDIX A - 5  
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Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
3.LAN  
(DCP-315CN  
only)  
1.Setup  
TCP/IP  
1.BOOT  
Method  
Auto  
Static  
RARP  
BOOTP  
DHCP  
You can select the  
BOOT method that  
best suits you needs. User’s  
See  
Network  
Guide  
on the  
CD-ROM  
2.IP Address [000-255].  
[000-255].  
Enter the IP address.  
[000-255].  
[000-255]  
3.Subnet  
Mask  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the Subnet  
mask.  
4.Gateway  
[000-255].  
[000-255].  
[000-255].  
[000-255]  
Enter the Gateway  
address.  
5.Node Name  
BRN_XXXXXX  
You can confirm the  
Node name.  
6.WINS  
Config  
Auto  
Static  
You can select the  
WINS configuration  
mode.  
7.WINS  
Server  
(Primary)  
000.000.000.000 address of the  
Specifies the IP  
primary or secondary  
(Secondary)  
server.  
000.000.000.000  
8.DNS Server (Primary)  
Specifies the IP  
000.000.000.000 address of the  
primary or secondary  
(Secondary)  
server.  
000.000.000.000  
9.APIPA  
On  
Off  
Automatically  
allocates the IP  
address from the  
link-local address  
range.  
2.Setup  
Misc.  
1.Ethernet  
Auto  
Selects Ethernet link  
mode.  
100B-FD  
100B-HD  
10B-FD  
10B-HD  
0.Factory  
Reset  
Restore all network  
settings to factory  
default.  
The factory settings are shown in Bold.  
A - 6 APPENDIX  
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Main Menu  
Submenu  
Menu  
Selections  
Options  
Descriptions  
Page  
3.Print  
Reports  
(DCP-115C,  
116C, 120C  
only)  
1.Help List  
You can print these  
lists and reports.  
2.User  
Settings  
3.Network  
4.Print  
Config  
Reports  
(DCP-315CN  
only)  
(DCP-315CN  
only)  
0.Initial  
Setup  
1.Date/Time  
Puts the date and  
time in your machine. Quick  
See  
Setup  
Guide  
2.LCD  
Contrast  
Light*1  
Dark  
Adjusts the contrast  
of the LCD.  
3.Volume  
High  
Med  
Low  
Off  
Adjusts the volume  
level of the beeper.  
0.Local  
Language  
English  
French  
German  
Dutch  
Allows you to change 6-10  
the LCD Language  
for your country.  
Italian  
The factory settings are shown in Bold.  
*1It depends on your machine.  
APPENDIX A - 7  
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Specifications  
S
Product description  
General  
Memory Capacity  
8 MB (DCP-115C, DCP-116C, DCP-120C)  
16 MB (DCP-315CN)  
Up to 10 pages  
Automatic Document  
Feeder (ADF)  
(DCP-120C only)  
Paper Tray  
Printer Type  
Print Method  
100 Sheets (80 gsm)  
Ink Jet  
Piezo with 74 x 5 nozzles  
LCD (Liquid Crystal  
16 characters x 1 line (DCP-115C, DCP-116C,  
DCP-120C)  
Display)  
16 characters x 2 lines (DCP-315CN), Back light  
Power Source  
Power Consumption  
220 - 240V 50/60Hz  
(DCP-115C, DCP-116C)  
Power Save  
Mode:  
Average 2.5 W  
Average 6.5 W  
Average 16 W  
Standby:  
Operating:  
(DCP-120C)  
Power Save  
Mode:  
Average 3 W  
Average 8 W  
Average 21 W  
Standby:  
Operating:  
(DCP-315CN)  
Power Save  
Mode:  
Average 3.5 W  
Average 8 W  
Average 17 W  
(
)
Standby:  
Operating:  
Dimensions  
(DCP-115C, DCP-116C, DCP-315CN)  
(DCP-120C)  
375 mm  
135 mm  
165 mm  
174 mm  
361 mm  
373 mm  
361 mm  
373 mm  
402 mm  
347 mm  
322 mm  
345 mm  
400 mm  
453 mm  
322 mm  
345 mm  
455 mm  
S - 1 SPECIFICATIONS  
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Weight  
5.5 kg (DCP-115C, DCP-116C, DCP-315CN)  
6.0 kg (DCP-120C)  
Noise  
Operating:  
42.5 to 51 dB*  
* It depends on printing conditions  
Temperature  
Operating:  
10 - 35°C  
Best Print  
Quality:  
20 - 33°C  
Humidity  
Operating:  
20 to 80% (without condensation)  
Best Print  
Quality:  
20 to 80% (without condensation)  
Print media  
Paper Input  
Paper Tray  
Paper type:  
Plain paper, inkjet paper (coated paper), glossy  
paper*2, transparencies*1*2 and envelopes  
Paper size:  
Letter, Legal*3, Executive, A4, A5, A6, JIS_B5,  
envelopes (commercial No.10, DL, C5,  
Monarch, JE4), Photo card, Index card, Post  
Card.  
Maximum paper tray capacity: Approx. 100  
sheets of 80 gsm plain paper  
Paper Output  
Up to 25 sheets of A4 plain paper (Face up print  
delivery to the output paper tray)*2  
*1 Use only transparencies recommended for inkjet printing.  
*2 For glossy paper and transparencies, we recommend removing  
printed pages from the output paper tray immediately after they  
exit the machine to avoid smudging.  
*3 Legal paper cannot be stacked on the output paper tray.  
SPECIFICATIONS S - 2  
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Copy  
Colour/Black  
Colour/Black  
Copy Speed  
Black  
Up to 17 pages/minute (A4 paper)*  
Colour  
Up to 11 pages/minute (A4 paper)*  
* Does not include the time it takes to feed the paper.  
Based on Brother standard pattern. (Fast mode)  
Copy speeds vary with the complexity of the document.  
Multiple Copies  
Stacks up to 99 pages  
Sorts up to 99 pages (DCP-120C only)  
Enlarge/Reduce  
Resolution  
25% to 400% (in increments of 1%)  
Plain, inkjet or glossy paper:  
(Monochrome)  
Scans up to 1200 x 1200 dpi  
Prints up to 1200 x 1200 dpi  
(Colour)  
Scans up to 600 x 1200 dpi  
Prints up to 600 x 1200 dpi  
OHP/Transparency:  
Scans up to 600 x 600 dpi  
Prints up to 1200 x 1200 dpi  
Document Size  
(DCP-115C, DCP-116C,  
DCP-315CN)  
Scanner Glass Width: Max. 216 mm  
Scanner Glass Height: Max. 297 mm  
Document Size  
(DCP-120C)  
ADF Width: 147 mm to 216 mm  
ADF Height: 147 mm to 356 mm  
Scanner Glass Width: Max. 216 mm  
Scanner Glass Height: Max. 297 mm  
Scanning Width  
210 mm  
S - 3 SPECIFICATIONS  
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PhotoCapture Center™  
Available Media  
CompactFlash®  
(Type I only)  
(Microdriveis not compatible)  
(Compact I/O card such as Compact LAN card  
and Compact Modem card are not supported.)  
SmartMedia® (3.3V)  
(Not available for use with ID)  
Memory Stick®  
Memory Stick Pro™  
(Not available for music data with MagicGate)  
SecureDigital™  
MultiMediaCard™  
xD-Picture Card™  
* xD-Picture CardType M support  
File Extension  
(Media Format)  
(Image Format)  
DPOF, EXIF, DCF  
Photo Print: JPEG*  
Scan to Card: JPEG, PDF (Colour)  
TIFF, PDF (Black)  
* Progressive JPEG format is not supported.  
Number of Files  
Folder  
Up to 999 files in the media card  
Files must be in the 3rd folder level of the media  
card.  
Borderless  
A4, Letter, Photo Card  
SPECIFICATIONS S - 4  
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Scanner  
Colour/Black  
Colour/Black  
TWAIN Compliant  
Yes (Windows® 98/98SE/Me/2000 Professional/XP)  
Mac OS® 9.1-9.2/Mac OS® X 10.2.4 or greater.  
WIA Compliant  
Colour Depth  
Yes (Windows® XP)  
36 bit colour processing (Input)  
24 bit colour processing (Output)  
Resolution  
Up to 19200 × 19200 dpi (interpolated)  
Up to 600 × 2400 dpi (optical)  
Scanning Speed  
Colour: up to 5.93 sec.  
Black: up to 3.76 sec.  
(A4 size in 100 × 100 dpi)  
Document Size  
(DCP-115C, DCP-116C,  
DCP-315CN)  
Scanner Glass Width: Max. 216 mm  
Scanner Glass Height: Max. 297 mm  
Document Size  
(DCP-120C)  
ADF Width: 147 mm to 216 mm  
ADF Height: 147 mm to 356 mm  
Scanner Glass Width: Max. 216 mm  
Scanner Glass Height: Max. 297 mm  
Scanning Width  
Gray Scale  
210 mm  
256 levels  
S - 5 SPECIFICATIONS  
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Printer  
Printer Driver  
Windows® 98/98SE/Me/2000 Professional and XP  
driver supporting Brother Native Compression  
mode and bi-directional capability  
Brother Ink Driver  
For Mac OS® 9.1-9.2/Mac OS® X 10.2.4 or greater  
Resolution  
Print Speed  
Up to 1200 x 6000 dots per inch (dpi)*  
1200 x 1200 dots per inch (dpi)  
600 x 600 dots per inch (dpi)  
600 x 150 dots per inch (dpi)  
* Output image quality varies based upon many factors including  
but not limited to input image resolution and quality and print  
media.  
(DCP-115C, DCP-120C, DCP-315CN)  
up to 20 pages/minute (Black)*  
up to 15 pages/minute (Colour)*  
(DCP-116C)  
up to 18 pages/minute (Black)*  
up to 13 pages/minute (Colour)*  
* Based on Brother standard pattern.  
A4 size in draft mode.  
Does not include the time it takes to feed the paper.  
Printing Width  
204 mm (216mm)*  
* When you set the Borderless feature to On.  
Disk-Based Fonts  
Borderless  
35 TrueType Font bundled with the CD-ROM  
Letter, A4, A6, Photo Card, Index Card, Post Card,  
Envelope  
Interfaces  
USB  
A full-Speed USB 2.0 cable that is no longer than  
2.0 m.*  
LAN Cable  
Ethernet UTP cable category 5 or greater  
(DCP-315CN only)  
* Your machine has a Full-Speed USB 2.0 interface. This  
interface is compatible with Hi-Speed USB 2.0; however, the  
maximum data transfer rate will be 12 Mbits/s. The machine can  
also be connected to a computer that has a USB 1.1 interface.  
SPECIFICATIONS S - 6  
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Computer requirements  
Minimum System Requirements  
Computer Platform & Operating  
System Version  
Minimum  
Processor RAM  
Minimum  
Recommended  
RAM  
Available Hard Disk  
Space  
for  
Drivers  
for  
Applications  
Windows®  
Operating  
System  
98, 98SE  
Me  
Pentium II  
or  
equivalent  
32 MB  
64 MB  
64 MB  
90 MB  
130 MB  
2000  
128 MB  
Professional  
XP  
128 MB  
256 MB  
256 MB  
512 MB  
150 MB  
150 MB  
220 MB  
220 MB  
XP Professional Athlon®64  
x64 Edition Opteron  
(Download from Xeon®&  
http://solutions.  
Pentium®4  
including  
Intel  
EM64T  
Apple®  
Mac OS®  
All base models meet  
64 MB  
80 MB  
200 MB  
Macintosh®  
Operating  
System  
9.1-9.2(Printing, minimum Requirements  
Scanning*1 and  
Removable  
Disk)  
Mac OS®  
10.2.4 or greater  
X
128 MB  
160 MB  
NOTE: All registered trademarks referenced herein are the property of their respective companies.  
For the latest drivers updates, see the Brother Solutions Center at http://solutions.brother.com  
*1 Dedicated “Scan” key and direct Network Scanning (DCP315CN) supported in Mac® Operating Systems  
Mac OS® X 10.2.4 or greater.  
S - 7 SPECIFICATIONS  
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Consumable items  
Ink  
The machine uses individual Black, Yellow, Cyan  
and Magenta ink cartridges that are separate from  
the print head assembly.  
Service Life of Ink  
Cartridge  
Black - Approximately 500 pages at 5% coverage  
Yellow, Cyan and Magenta - Approximately 400  
pages at 5% coverage  
• The above figures assume continuous printing at  
a resolution of 600 x 600 dpi in normal mode after  
installing new ink cartridge.  
• The number of pages a cartridge will print may  
change depending on how often you use the  
machine and how many pages you print with  
each use.  
• The machine will automatically and periodically  
clean the print head assembly, a process that  
uses a small amount of ink.  
• The first time you install a set of ink cartridges the  
machine will use a small amount of ink to fill and  
prime the ink delivery tubes. This process will  
only happen once.  
• When the machine identifies a cartridge as empty  
there may be a small amount of ink left in it. This  
is necessary to prevent air from drying out and  
damaging the print head assembly.  
Replacement  
Consumables  
<Standard Black> LC47BK  
<Cyan> LC47C  
<Magenta> LC47M  
<Yellow> LC47Y  
SPECIFICATIONS S - 8  
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Network (LAN) (DCP-315CN only)  
LAN  
You can connect your machine to a network for  
Network Printing, Network Scanning. Also included  
is Brother BRAdmin Professional Network  
Management software.  
Support for:  
Protocols  
Windows® 98/98SE/Me/2000/XP  
Mac OS® 9.1-9.2, Mac OS® X 10.2.4 or greater  
Ethernet 10/100 BASE-TX Auto Negotiation  
TCP/IP  
ARP, RARP, BOOTP, DHCP, APIPA, NetBIOS,  
WINS, LPR/LPD, Port9100, mDNS, FTP, TELNET,  
SNMP, TFTP, Scanner port  
Included Utilities:  
BRAdmin Professional (Windows®)  
BRAdmin Professional is not supported in Mac  
OS®.  
BRAdmin Light is available for Mac OS® X  
10.2.4 or greater users.  
For more information, please visit the Brother  
Network Scanning is available for  
Mac OS® X 10.2.4 or greater.  
S - 9 SPECIFICATIONS  
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Index  
A
ADF (automatic document  
G
C
Cleaning  
Copy  
H
HELP  
Menu Table using  
I
Ink cartridges  
J
Jams  
L
LCD  
M
E
O
Options key (copying)  
INDEX I - 1  
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Resolution  
P
PhotoCapture Center™  
S
CompactFlash® ................ 3-1  
Memory Stick® ................. 3-1  
MultiMediaCard............. 3-1  
SmartMedia® ................... 3-1  
xD-Picture Card............ 3-1  
Print  
T
if you are having difficulty  
PhotoCapture Center™  
Q
R
Reducing  
Reports  
I - 2 INDEX  
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For Australia  
Warranty – For details about the warranty on your Brother Product,  
please visit: www.brother.com.au  
Repair – For warranty service for your Brother Product you will need  
evidence of original purchase (e.g. a copy of the sales docket).  
Contact Brother International (Aust) Pty Ltd for details about your  
nearest Authorised Warranty Centre or visit: www.brother.com.au.  
Support – For support for your Brother Product other than what you  
can resolve through the User Guide,  
Visit our website: www.brother.com.au  
or visit our Solutions website for FAQs (Frequently Asked  
Questions), Driver Updates & Utilities, Product Support:  
You can contact the Product Support Centre for any technical or  
customer care/support enquiry you may have about your Brother  
Product.  
Product Support Centre - Australia  
Brother International (Aust) Pty Ltd  
Phone: 02 8875 6000 Fax: 02 9870 7223  
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Visit us on the World Wide Web  
ARL/ASA/NZ  
Printed in China  
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