Brady Printer 2024 User Manual
Bradyprinterä THT Model  
2024 and 2034  
Thermal Transfer Printer  
_______________________________________________________________________________  
User’s Guide  
LOGO  
W.H. Brady Co.  
Automatic Indentification Products  
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AGENCY COMPLIANCE AND APPROVALS:  
UL: UL1950 Information Technology Equipment  
CSA: C22.2 No. 950-M93  
TUV: EN60950, IEC950  
1. Nur für Gebrauch innerhalb eines Gebäudes geeignet.  
2. Bei Gefahr, Kabel aus der Steckdose herausziehen  
3. Falls kein Kabel mitgeliefert wurde, bitte Folgendes bei der Anschaffung eines Kabels beachten:  
Für 230 Volt (Europa): Benützen Sie ein Kabel, das mit "HAR" markiert ist, bestehend mindestens aus  
einem H05VV-F Kabel, das mindestens 0,75 Quadratmillimeter Drahtdurchmesser hat; sowie eine  
IEC320 Steckdose und einen für das Land geeigneten Stecker, 6A, 250 Volt.  
1. This unit is intended for indoor use only.  
2. Disconnect power supply cord in case of emergency.  
3. When power supply cord is not provided; for proper power supply cord selection please see below:  
For 230 Volt Operation (Europe): Use a cord set, marked "HAR," consisting of a min H05VV-F cord  
which has a minimum 0.75 square mm diameter conductors, provided with an IEC 320 receptacle and a  
male plug for the country of installation rated 6A, 250V  
FCC: This device complies with Part 15 of FCC rules.  
Note: This equipment has been tested and found to comply with the limits for a Class A digital device,  
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against  
harmful interference when the equipment is operated in a commercial environment. This equipment  
generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with  
the instructions in this manual, it may cause harmful interference to radio communications. Operation of  
this equipment in a residential area is likely to cause harmful interference in which case the user will be  
required to correct the interference at his own expense.  
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IMPORTANT SAFETY INSTRUCTIONS  
Your Bar Code Printer has been designed to give you many years of safe,  
reliable service. As with all electrical equipment, there are a few basic  
precautions you should take to avoid getting hurt or damaging the Printer.  
·
Carefully read the installation and operating instructions provided  
with your Printer.  
·
·
·
Read and follow all warning instruction labels on the Printer itself.  
Place the Printer on a flat, firm, solid surface.  
To protect your Printer from overheating, make sure all openings on  
the Printer are not blocked.  
·
Do not place the Printer on or near a heat source, (i.e., a radiator or  
heat register).  
·
·
Do not use your Printer near water, or spill liquid of any kind into it.  
Be certain that your power source matches the rating listed on the back  
of the Printer. If you are unsure, check with your dealer or with your  
local power company.  
·
As a safety device, your Printer has a grounded, 3-prong plug that will  
only fit into a grounded outlet. If you cannot plug it in, chances are  
you have an older, non-grounded outlet. Contact an electrician to have  
the outlet replaced. Do not use an adapter to defeat the grounding.  
·
·
·
Do not place the power cord where it will be walked on. If the power  
cord becomes damaged or frayed replace it immediately.  
Do not insert anything into the ventilation slots or openings on the  
Printer.  
Only qualified, trained service technicians should attempt to repair  
your Printer.  
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¨ CONTENTS  
¨ Introduction  
1.0 Introduction.................................................................1  
1.1 Technical Specifications..............................................3  
1.2 Standard Ribbon Sizes................................................5  
1.3 Label/Tag Specifications .............................................6  
¨ Getting Started  
2.0 Introduction.................................................................7  
2.1 Unpacking...................................................................7  
2.2 Checking the AC Power Requirements........................8  
2.2.1 Selecting 230 VAC Operation...........................9  
2.3 Connecting the Printer...............................................10  
2.3.1 Interfacing to the Printer.................................11  
2.3.2 Dip Switch Settings ........................................13  
2.4 Memory Cartridges....................................................14  
2.5 Media Loading ..........................................................15  
2.5.1 Using the Optional Internal Rewind.................18  
2.5.2 Using the Peel and Present Option.................20  
2.6 Ribbon Installation and Removal...............................22  
¨ Using Your Printer  
3.0 Introduction...............................................................25  
3.1 Front Control Panel...................................................25  
3.1.1 Optional LCD/Keypad Front Panel..................27  
3.2 Using the Optional LCD/Keypad Front Panel.............28  
3.3 Self-Test ...................................................................33  
3.3.1 Test Label Examples..........................................34  
3.3.2 Configuration Test Label...................................36  
3.3.3 Character Dump Mode..................................... 38  
3.4 Factory Default Setup ...............................................39  
3.5 Fuse Replacement....................................................39  
i
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¨ Printing Labels  
4.0 Introduction...............................................................41  
4.1 Programming Commands .........................................42  
4.2 Programming Example .............................................48  
4.3 Printing Bar Codes....................................................48  
4.4 Printing Lines and Boxes...........................................50  
¨ Maintenance and Adjustments  
5.0 Introduction...............................................................51  
5.1 Printer Maintenance Schedules.................................51  
5.1.1 Cleaning the Printhead...................................52  
5.2 Troubleshooting ........................................................54  
5.2.1 Optional LCD/Keypad Front Panel Alarms......56  
5.3 Mechanical Adjustments ...........................................57  
5.3.1 Media Width Adjustment ................................58  
5.3.2 Media Sensor Adjustment...............................59  
5.3.3 Printhead Replacement..................................60  
Appendix A  
ASCII Control Code Chart ..................................................... A-1  
Appendix B  
Available Fonts and Bar Codes ............................................. B-1  
B.1 Human-Readable Fonts .......................................... B-2  
B.2 Bar Code Fonts....................................................... B-5  
Appendix C  
C.1 Error Codes.............................................................C-1  
Appendix D  
D.1 Support Services.....................................................D-1  
Appendix E  
E.1 Warranty Information ............................................. E-1  
ii  
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¨ Introduction  
Figure 1-1 Overall View  
1.0 Introduction  
The Bradyprinter™ THT Model 2024 & 2034, hereafter referred to as 'the  
Printer', is a high performance, low cost, direct thermal or thermal transfer  
label printer that uses Reduced Instruction Set Computing (RISC) technology.  
With its standard 203 DPI (Dots Per Inch) printhead, the Printer can print  
labels at speeds of up to 10" per second. The thermal transfer model allows for  
the use of thermal transfer ribbons.  
An innovative dot history control circuit called SEAQÔ , (Sequential Energy  
Adjustment for Quality), provides exceptional print quality by monitoring the  
printhead data and automatically adjusting the printhead element temperatures  
to provide maximum printhead quality and performance.  
_______________________________________________________________________  
Introduction  
1
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The Printer can be connected to almost any computer through its  
RS-232C/RS422 serial interfaces, IEEE parallel option, or to an IBMâ  
or IBM compatible mainframe through its optional twinax/coax interface.  
The Printer can be equipped with operator and field-installed options such as a  
Cutter, Peel and Present (requires factory installed Internal Rewind), On-line  
Verification, DRAM, Internal Batch Cartridge, and Memory Cartridges. In  
addition, the Printer can be purchased with factory installed options, (i.e.,  
Internal Rewind, 300 DPI printhead, and LCD\Keypad front panel), that  
expand the Printer's capabilities.  
Figures 1-1 and 1-2 depict the Printer's parts placement.  
Figure 1-2 Mechanism Detail  
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2
Introduction  
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1.1 Technical Specifications  
Print Technology:  
Resolution:  
Thermal Transfer - standard  
203 DPI (8 dots/mm) - standard  
Optional 300 DPI - factory installed  
Print Speed:  
203 DPI 2 to 10 IPS  
300 DPI 2 to 8 IPS  
Bar Code Modules:  
5 mil to 110 mil "X" dimension in picket or ladder  
orientations @ 203 DPI.  
3.3 mil to 80 mil "X" dimension in picket or ladder  
orientations @ 300 DPI.  
Print Width:  
Media Width:  
Label Length:  
4.1" (104mm) maximum  
.75" (19mm) - 4.65" (118mm)  
12" @ 203 DPI w/512KB (standard)  
.25" minimum in batch mode  
.75" minimum in tear off or peel mode  
12" @ 300 DPI w/1MB (standard)  
.25" minimum in batch mode  
.75" minimum in tear off or peel mode  
Media Type:  
Roll-Fed, Die-Cut Continuous, Fan Fold, Tags or  
Tickets  
Media Thickness:  
.0025 - 0.010" (.0635mm to .254mm), standard widths  
(.0050 - .0080 for .75" -1" label widths)  
Media Supply:  
Bar Codes:  
8" (203mm) maximum diameter on 3"(76mm) cores  
Code 39, Interleaved 2 of 5, Code 128 (Subsets A, B,  
and C) Codabar, UPC-A, UPC-E, UPC 2 and 5 digit  
addendums, EAN-8, EAN-13, EAN 2 and 5 digit  
addendums, Code 93, UPC random weight, Universal  
Shipping Container Symbology Plessy, Postnet,  
UCC/EAN 128, PDF 417 and Maxicode  
Internal Fonts:  
CG Triumvirate Bold/Condensed (scalable)  
CG Triumvirate (smooth bit mapped font 6 - 48 pt)  
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Introduction  
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Cartridge Slots:  
Standard DRAM:  
Standard EPROM:  
Counters:  
One Cartridge Slot (Memory)  
512KB w/203DPI, 1 MB w/300DPI  
2048KB w/203 DPI, 2048KB w/300DPI  
2 Linear Inch Counters; one absolute and one  
resettable  
Interface:  
RS232, RS422 @ 300 -19,200 baud, XON/XOFF,  
CTS/RTS  
Dimensions:  
11.38" H x 10" W x 18.25" D (289mm H x 254mm W  
x 463mm D)  
Operating  
Temperature:  
40° F to 105° F (5° C to 40° C)  
Power Source:  
115 VAC or 230 VAC 60HZ/50HZ  
Additional Options  
LCD/Keypad:  
Front panel with a 2 row x 16 character LCD display  
and a 6 key operator's keypad  
DRAM:  
Expandable to 4MB (via a daughter board)  
256KB/512KB  
Flash Cartridge:  
Permanent Storage of Custom Fonts, Graphics, and  
Formats  
Cutter with Tray:  
Internal Rewinder:  
Twinax/Coax:  
Maximum Thickness: 0.010" (.254mm)  
5½" maximum O.D. capacity with no core  
Supports IBMâ Mid-range and Mainframe Computers  
High Speed Interface: IEEE Parallel Interface plus Serial I/F up to 56K BPS  
Present Sensor:  
Internal Batch:  
On-demand label dispensing  
Cartridge with VT 100 emulation and storage  
Cartridge with Link MCII emulation and storage  
_______________________________________________________________________  
Introduction  
4
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1.2 Standard Ribbon Sizes  
The manufacturer stocks the following standard ribbon sizes: 1.57", 2.36",  
3.27", and 4.33". The standard ribbon length is 328 linear yards. It is  
recommended that the width of the thermal-transfer ribbon be within 10% of  
the label width. Additional sizes other than those listed are available on a  
custom-order basis.  
_______________________________________________________________________  
Introduction  
5
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1.3 Label/Tag Media Specifications  
Figure 1-3 Media Dimensions  
Description  
MAX.  
(inches) (inches)  
MIN.  
A
B
C
D
E
F
G
H
I
Label width  
Backing width  
4.650  
4.650  
99.99  
99.99  
0.010  
0.010  
0.500  
0.750  
0.750  
0.100  
0.250  
0.0023  
0.0025  
0.200  
0.200  
1.000  
Gap between labels  
Label length  
Backing thickness  
Label thickness  
Width of sensor opening  
Distance media edge to sensor opening 2.250  
Reflective sensor mark width. It is  
recommended that the entire width of  
the label is marked.  
4.00  
J
K
Distance between reflective mark  
Reflective sensor mark length  
99.99  
99.99  
0.500  
0.100  
Table 1-1 Media Specifications  
NOTE: The reflective sensor mark must be carbon based. The sensor is  
infrared and will reflect off of a plain black mark.  
The total thickness of label and backing is .010 inches max.  
_______________________________________________________________________  
6
Introduction  
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¨ Getting Started  
2.0 Introduction  
This chapter will assist you in unpacking, configuring the communications,  
connecting your Printer, loading media stock, and installing the ribbon.  
2.1 Unpacking  
Inspect the shipping container(s) for signs of shipment damage. If damage is  
evident, contact the carrier directly to specify the nature and extent of the  
damage.  
The printer is packed in molded styrofoam packaging. The Printer is enclosed  
in a plastic bag to reduce the chance of moisture damage during shipment.  
Remove the Printer from the plastic bag.  
In addition to this manual, the shipping container(s) should include the  
following standard items:  
·
·
·
Label printer  
AC power cord  
Special or additional items purchased.  
_______________________________________________________________________  
Getting Started  
7
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2.2 Checking the AC Power Requirements  
The standard Printer is configured for 115 VAC +10% single-phase 50/60 Hz  
with a properly-grounded outlet. A small sticker next to the power cord  
connection states the power requirements.  
The Printer is also manufactured for 230 VAC operation, most of these Printers  
are shipped to international markets. If you are uncertain as to the power  
requirements of the Printer, or the outlet you are connecting to, check with a  
qualified service technician to verify the installation before connecting AC  
power.  
Check the rear AC switch settings before applying power. The  
facing arrows must by selected to match the supplied voltage  
rating, (115VAC or 230VAC).  
CAUTION  
_______________________________________________________________________  
8
Getting Started  
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2.2.1 Selecting 230 VAC Operation  
If your Printer's AC power requirements do not match your AC power, the rear  
AC voltage selection switch can be changed. If you wish to change from 115  
VAC to 230 VAC, follow the instructions outlined below.  
1. Remove the AC power cord (if installed).  
2. Insert a flat bladed-screwdriver into the release slot and push out the fuse  
holder/voltage selector switch.  
3. Flip/rotate the fuse holder/voltage selection switch over and re-insert it.  
4. Attach the 230V power cord.  
Figure 2-1 Selecting 230 VAC  
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2.3 Connecting the Printer  
You will need a serial cable to connect your computer to the Printer's  
RS232/RS422 serial interface connector. Connect your Printer's cables as  
outlined below.  
1. Make sure both the Printer and host computer are turned off.  
2. Plug the serial cable connector securely into the Printer's serial connector  
and then attach it to the connector.  
3. Plug the other end of the cable into the computer's serial interface.  
NOTE: An optional parallel port is available. See your retailer for details.  
Figure 2-2 Rear Printer Connections  
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2.3.1 Interfacing to the Printer  
For most applications, the interface between the Printer and the host device will  
be RS-232C. The interface cable is connected between the Printer and the host  
via the DB-25 connector. The DB-25 connector is labeled "serial" and is  
located on the back of the Printer. Several typical cable interfaces are listed in  
Table 2-1.  
The Printer supports both XON/XOFF and CTS/DTR handshaking. For  
connection to most host systems, the XON/XOFF handshaking works to reduce  
the number of wires needed in the interface cable. For interfacing RS-422  
devices, the XON/XOFF handshake is the only appropriate method. Refer to  
Table 2-2 for the appropriate communications cable needed for your  
configuration.  
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When a serial (RS-232C) interface between the Printer and the host will be  
used, a serial interface cable is needed to connect the Printer to the host. Cable  
configurations for typical interfaces are shown below, (contact your reseller for  
part numbers and ordering information).  
Null Modem (MXM)  
“PC” (DB25P) to Printer  
“PC” (DB9P) to Printer  
RS-422 Connection  
Table 2-1 Interface Cable Applications  
Other applications may require a parallel connection from the Printer to the  
host. The Printer can be connected to the host with a standard parallel printer  
cable if the Printer is equipped with the optional parallel interface option.  
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2.3.2 Dip Switch Settings  
For proper operation, you must set the baud rate, parity,  
and stop bits of the Printer's interface. On the rear of the  
Printer, you will find SWITCH 1 (S1), an eight-position  
dip switch used to set the Printer's communications  
parameters, (see Table 2-3).  
NOTE: SWITCH 1 (S1) is not available with the LCD/Keypad Front Panel  
Option, (see Section 3.2 when setting the communications parameters  
for this option).  
S1-1  
S1-2  
S1-3  
S1-4  
S1-5  
S1-6  
S1-7  
S1-8  
Baud Rate  
9600  
4800  
2400  
1200  
600  
300  
19200  
TEST/9600  
Word length/Parity  
7-Bit /Even  
8-Bit /None  
OFF OFF OFF  
OFF OFF ON  
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
OFF ON  
OFF ON  
OFF  
ON  
ON  
ON  
ON  
ON  
OFF OFF  
OFF ON  
ON  
ON  
OFF  
ON  
X
X
X
X
X
X
ON  
OFF  
X
X
X
X
X
X
X
X
Compatibility Mode  
(Form Edge Offset)  
Offset =1.10" (27.9mm)  
Offset =2.20" (55.9mm)  
X
X
X
X
X
X
X
X
OFF  
ON  
X
X
X
X
X
X
Present Sensor  
Enable  
Disable  
X
X
X
X
X
X
X
X
X
X
ON  
OFF  
X
X
X
X
Control Codes  
Standard  
Alternate  
X
X
X
X
X
X
X
X
X
X
X
X
OFF  
ON  
X
X
Cutter Enable  
Disable  
Enable  
X
X
X
X
X
X
X
X
X
X
X
X
X
X
OFF  
ON  
Table 2-2 Communications Dip Switch Settings  
NOTE: Select the 8-bit word length if you wish to access the foreign  
language characters from the ASCII Code chart. These characters  
are available in fonts 1–6 and 9.  
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2.4 Memory Cartridges  
The Printer has one standard memory cartridge slot. The primary use of the  
memory cartridges is for storing label formats, graphic images, fonts and for  
internal batch. Follow the instructions outlined below when installing memory  
cartridges.  
1. Ensure that all printing has been completed.  
2. Open the Side Access Cover.  
3. Plug the Memory Cartridge into the Memory Cartridge Slot with the label  
face-up.  
Figure 2-3 Installation of a Memory Cartridge  
NOTE: Use only memory cartridges designed specifically for your Printer,  
flash modules have a Write Protect Switch.  
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2.5 Media Loading  
The Printer supports up to an 8" (203mm) diameter roll of media, (if media less  
than 4 inches wide is used, refer to Section 5.3.1 before loading media). Follow  
the instructions outlined below when installing the media stock.  
1. Open the Printer's Side Access Cover.  
2. Rotate the Printhead Latch (1) counterclockwise to unlatch and raise the  
Printhead to an upright position.  
3. Lower the Hinge Plate (2).  
4. Slide the Media Edge Guide (3) to the outer edge and rotate it to the down  
position.  
Figure 2-4 Media Access  
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NOTE: If using fanfold media, skip steps 5 and 6. Install fanfold media as  
shown in figure 2-5b.  
5. Place the 3" Media Core Adapters on the Media Hub Assembly, (if using  
media with 3" media cores).  
Figure 2-5a Media Installation (3" core)  
6. Place the Media Supply Roll on the Media Hub Assembly. Slide the media  
retainer against the supply roll and tighten the thumb screw.  
NOTE: Do not use the media retainer if the Media Supply Roll is wider than  
4 inches (102mm).  
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7. Route the media over the Guide Plate, between the Media Sensor, and over  
the Platen Roller, (located beneath the Printhead), as shown in Figure 2-5b.  
8. Rotate the Media Edge Guide up and slide it to the media's edge.  
9. Close the Hinge Plate and lower the Printhead by rotating the Printhead  
Latch clockwise to the latched position.  
Figure 2-5b Media Installation  
NOTE: If the media is not sensing, try adjusting the Media Edge Sensor by  
turning the Media Edge Sensor Adjustment knob (see Section  
5.3.2).  
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2.5.1 Using the Optional Internal Rewind  
If the Internal Rewind Option is installed in your Printer, then the media and  
Arc Plate should be installed as described below.  
NOTE: The Arc Plate is supplied only with the Internal Rewind Option.  
1. Turn off the Printer and open the Side Access Cover.  
2. Follow steps 2, 3, and 4 of Section 2.5 before installing media.  
3. Open the Lower Right Front Panel.  
4. Remove the Arc Plate from its stored position and install it on the front of  
the Printer as shown in Figure 2-6.  
Figure 2-6 Installing the Arc Plate for Internal rewind  
5. Place the media core adapters on the Media Hub Assembly if using 3"  
cores, (see Figure 2-5a).  
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6. Place the Media Supply Roll on the Media Hub Assembly. Slide the media  
retainer against the Media Supply Roll and tighten the thumb screw.  
NOTE: Do not use the media retainer if the media is wider than 4" (102  
mm).  
7. Route the media over the Guide Plate, between the Media Sensor, and over  
the Platen Roller, (located beneath the Printhead), around the Arc Plate  
and to the Media Rewinder as shown Figure 2-7.  
8. Place the Clasp over the end of the media and rotate the Media Rewinder a  
few turns.  
9. Rotate the Media Edge Guide up and slide it to the media's edge.  
10. Close the Hinge Plate and latch the Printhead by rotating the Printhead  
Latch upward to the latched position. Close the side cover.  
Figure 2-7 Installing Media with Internal Rewind Option  
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2.5.2 Using the Peel and Present Option  
The Peel and Present Option allows for on-demand label dispensing and  
requires the Internal Rewind Option. To use this option follow the instructions  
outlined below.  
1. Turn off the Printer and open the Side Access Cover.  
2. Follow steps 2, 3, and 4 of Section 2.5 before installing media.  
3. Open the Lower Front Panel.  
4. Using a phillips screw driver, remove the Tear Bar, invert it (flip it over),  
and re-install it as shown in Figure 2-8.  
Figure 2-8 Using the Peel and Present Option  
NOTE: If media narrower than 4 inches is used, refer to Section 5.3.1 before  
loading media.  
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5. Place the Media Supply Roll on the Media Hub Assembly. Slide the media  
retainer against the supply roll and tighten the thumb screw.  
6. Route the media over the Guide Plate, between the Media Sensor, and over  
the Platen Roller (located beneath the Printhead).  
7. Route the media liner (backing) around the Tear Bar to the Media  
Rewinder as shown in Figure 2-9.  
8. Place the Clasp over the end of the media and rotate the Media Rewinder a  
few turns.  
9. Rotate the Media Edge Guide up and slide it to the media's edge.  
10. Lift and snap the Lower Right Front Panel closed.  
11. Close the Hinge Plate and latch the Printhead by rotating the Printhead  
Latch clockwise to the latched position. Close the side cover.  
Figure 2-9 Installing Media using Peel and Present Option  
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2.6 Ribbon Installation and Removal  
Follow the instructions below when installing the thermal transfer ribbon.  
Ribbon Installation:  
1. Open the Side Access Cover.  
2. Rotate the Printhead latch counterclockwise to unlatch and raise the  
Printhead.  
3. Lower the Hinge Plate.  
4. Place the new Ribbon Supply Roll on the Supply Hub, making sure that the  
ribbon roll is pushed up against the hub flange.  
Figure 2-10 Ribbon Installation  
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5. Route the ribbon as shown in Figure 2-10 to the Take-Up Hub.  
6. While holding the ribbon Take-Up Hub, rotate the J-hook clockwise to  
unlatch it.  
7. Raise the J-hook upward and place the end of the ribbon over the Take-Up  
Hub.  
Figure 2-11 Ribbon Installation showing J-hook  
8. Slide the J-hook back into place as shown in Figure 2-11. While holding  
the ribbon Take-Up Hub, rotate the J-hook counter-clockwise to latch.  
9. Turn the Take-Up Hub until all of the ribbon slack is removed.  
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10. Raise the Hinge Plate and close the Printhead by rotating the Printhead  
Latch clockwise.  
11. Locate the Ribbon ON/OFF switch, (see Figure 2-12), and slide the switch  
to the right to select Thermal Transfer (ribbon on). This Switch is not  
available with the LCD/Keypad Front Panel Option, (see Section 3.2).  
Figure 2-12 Selecting Ribbon On (Thermal Transfer)  
Ribbon Removal:  
1. Cut the ribbon anywhere between the Take-Up Hub and Printhead.  
2. Rotate the Printhead Latch counterclockwise to raise the Printhead, then  
lower the hinge plate.  
3. While holding the ribbon Take-Up Hub, rotate the J-hook clockwise to  
unlatch it, then slide off the used ribbon.  
4. Turn the Ribbon Supply Hub clockwise to draw the unused portion of the  
ribbon back onto the Ribbon Supply Roll.  
5. Raise the Hinge Plate and close the Printhead by rotating the Printhead  
Latch clockwise.  
_______________________________________________________________________  
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¨ Using Your Printer  
3.0 Introduction  
This chapter will explain the front panel operation, how to install memory  
cartridges, and replace the fuse.  
3.1 Front Control Panel  
The Printer has five (5) operator accessible switches and three (3) LED  
indicators, (see Figure 3-1). A brief description of the switches and LED  
indicators is listed in this section.  
Figure 3-1 Front Panel  
The POWER indicator light is lit when power is  
available and the rear POWER switch is activated.  
_______________________________________________________________________  
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This indicator is lit when no media edge and/or no  
ribbon motion is detected; a fault condition.  
The PAUSE indicator will turn on if any of the  
following occurs:  
• The PAUSE switch is pressed.  
• A print job is canceled with the CANCEL switch.  
This switch temporarily interrupts the printing  
process illuminating the Pause LED. A second press  
allows printing to resume and extinguishes the LED.  
When pressed the paper will advance to the first  
print position of the next label. In addition this  
button is used to clear fault conditions indicated by  
the Ribbon Media LED.  
Interrupts and deletes the active print job.  
RIBBON ON/OFF  
SWITCH:  
For direct thermal printing, (no ribbon), slide the  
switch to the "off " position. For thermal transfer  
printing, (ribbon installed), slide the switch to the  
"on" position. This Switch is not present on the  
LCD/Keypad Front Panel Option.  
DARKNESS POT:  
This potentiometer is used to fine adjust print  
darkness to variations in the media. This  
potentiometer is not present on the LCD/Keypad  
Front Panel Option.  
_______________________________________________________________________  
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3.1.1 Optional LCD/Keypad Front Panel  
The Printer can be equipped with an optional, factory-installed LCD/Keypad  
front panel. If this option is installed on your Printer, refer to this section for  
menu and function information.  
The front panel is equipped with a 2 row x 16 character LCD display and a  
(six) 6 key operator's keypad. The three (3) control switches and indicators  
operate the same as indicated in Section 3.1.  
Figure 3-2 Optional LCD/Keypad Front Panel  
NOTE: If the Printer was purchased with the optional LCD/Keypad front  
panel, the configuration for the Printer will be set via the keypad.  
On the standard Printer, these configurations are set through the  
rear dip switches.  
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The operator's keypad consists of six (6) pressure sensitive switches. The  
function of each keypad switch is described as follows:  
SHIFT  
· Moves to the next available field  
· Scrolls through the current menu selection  
· Increases and decreases values  
ï ð  
· Returns to the previous menu level  
· Moves to the next menu level  
ñ
ò
ENTER  
· Selects a function or value  
· Used to respond "yes" to an operator query  
Display Contrast - used to adjust the LCD display brightness  
3.2 Using the Optional LCD/Keypad Front Panel  
The menu structure is divided into two primary menus, BASIC FUNCTION  
and ADVANCED SETUP. Use the ò arrow key to move to the primary BASIC  
FUNCTION menu, then use the ï ð arrow keys to scroll to the desired sub  
menu. Once in the desired sub menu, use the òñ arrow keys to move into or  
out of the desired sub menu. Use the ï ð arrow keys to display the available  
values. Use the ENTER key to set the desired value or condition.  
When the ENTER key is pressed, an asterisk (*) will appear indicating that the  
selection has been made. The asterisk (*) also indicates the current default  
setting.  
Upon exiting the ADVANCED SETUP menu, the Printer prompts 'CHANGES  
DEFAULT'. By pressing the ENTER key the changes are saved as defaults.  
Pressing the ñ arrow key exits without saving the changes, except under  
DATE/TIME, and areas where no asterisk (*) is used for default. Exiting  
without saving will cause all changes to return to the default values when the  
Printer is turned off.  
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Basic Function  
• Selects the type of printing desired  
BASIC FUNCTION  
PRINT METHOD  
DIRECT*  
TRANSFER  
• Selects direct thermal printing (no ribbon installed)  
• Selects thermal transfer printing (ribbon installed)  
• Top Of Form  
BASIC FUNCTION  
SELECT TOF  
GAP*  
REFLECTIVE  
CONTINUOUS  
• Default - looks for gap between labels  
• Senses black stripe on back side on media  
• No Top Of Form sensing  
• Used to balance a new Printhead's level of darkness  
BASIC FUNCTION  
DARKNESS  
Values 1-64  
• 1 indicates the lightest and 64 indicates darkest setting  
• Sets the parameters for the communication port  
BASIC FUNCTION  
COMM SETUP  
*PORTA 9600  
• Communications port and Baud rate, Word length,  
Parity, Stop Bits, Protocol.  
8
N
1
BOTH  
Word lengths = 7, 8  
Parity  
= None, Even, Odd  
= 1, 2  
= BOTH, DTR, XON/XOFF  
= 300, 600, 1200, 2400, 4800, 9600,  
19200  
Stop Bits  
Protocols  
Baud rates  
• Selects the Peel and Present Option  
BASIC FUNCTION  
LABEL PRESET  
ENABLE  
DISABLE*  
• Selects the Present Sensor  
• No Present Sensor selected  
• Controls Cutter Option, if installed  
BASIC FUNCTION  
CUTTER  
ENABLE  
DISABLE*  
• Cutter Option installed or selected  
• No Cutter Option installed or used  
• Controls Ribbon Saver Option, if installed  
BASIC FUNCTION  
RIBBON SAVER  
ENABLE  
• Ribbon Saver selected (stops ribbon from advancing  
during voids of .95 inches or larger)  
DISABLE*  
• Ribbon Saver not installed or selected  
* represents default settings  
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• Allows internal label creation with Internal Batch  
Cartridge  
BASIC FUNCTION  
INTERNAL BATCH  
ENABLE  
DISABLE*  
• Used to set the Printer's system of measurement  
BASIC FUNCTION  
CONVERSION  
METRIC  
DECIMAL*  
• Printer interprets all measurements as metric values  
• Printer interprets all measurements as decimal values  
• Selects the point where the label's edge is detected by  
the sensor  
BASIC FUNCTION  
TOF ADJUST  
• Set start of print from the label's edge. 128 sets the  
start  
of print approximately .3 inches, (7.6 mm) from the  
label's edge  
Advanced Setup  
ADVANCED SETUP  
COUNTERS  
ABSOLUTE VALS.  
RESETTABLE VALS.  
RESET COUNTERS  
• Non-resettable counter (viewed only)  
• User resettable counter (can keep track of labels)  
• Resettable values re-start at 0  
• Allows current date and time to be set  
ADVANCED SETUP  
DATE/TIME  
SET DAY NAME day  
hh:mm a dd mon yr  
ADVANCED SETUP  
LABEL OPTIONS  
HEAT SETTING  
PRINT SPEED  
• Values: 00 to 30, (*10) (0 = lightest, 30 =darkest)  
• Values: 2ips to 10ips, (*6) (Print speed/ inches per  
sec)  
SLEW SPEED  
• Values: 2ips to 10ips, (*7) (Label feed rate/ inches  
per  
sec.  
BACKFEED SPEED  
ROW ADJUST  
• Values: 2ips to 5ips, (*3.5), (rate the printer backs up  
label  
• Vertical position where printing begins, (*0) (shifts  
up)  
COLUMN ADJUST  
CONT. LABEL LEN  
• Values 0 to 410, (0*)  
• Values 0000 to 9999, (*0) (00.00 to 99.99")  
(label page length)  
* represents default setting  
_______________________________________________________________________  
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LABEL WIDTH  
PRESENT DIST.  
• Values 75 to 410 (.75 to 4.1"), label printing width  
in inches (*410)  
• Distance from the printhead to where the label stops  
(*0)  
ADVANCED SETUP  
SYSTEM OPTIONS  
FACTORY SETTING  
• Returns the Printer to its original factory settings  
• Selects security features to protect Advanced Setup  
SECURITY CHECK  
PASSWORD  
DIP SWITCH #1  
NONE*  
MODIFY PASSWORD  
INTERNAL MODULE  
0 - 1000  
• Allows the user to change the entry password  
• Internal Module (ID-A). Memory size- 4K byte blocks;  
default 15  
SCALABLE FONT  
0 - 1000  
• Scalable font cache allocation 4K byte blocks (*0)  
SYMBOL SET  
28 SELECTIONS  
• Scalable font symbol set selection, see Programmer's  
Manual  
ADVANCED SETUP  
OPERATION  
PAUSE MODE  
ENABLE  
• Suspends printing between each label until the pause  
button is pressed  
DISABLE*  
FEEDBACK MODE  
ENABLE  
• Returns ASCII character 30 after each label and  
character 31 after each batch of labels are printed  
DISABLE*  
TEST MODE  
ENABLE  
• Sends debug characters to host while printing  
DISABLE*  
ADVANCED SETUP  
COMMUNICATIONS  
SERIAL PORT A  
CONTROL CODES  
• Standard and alternate control codes  
* represents default setting  
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ADVANCED SETUP  
MAINTENANCE  
TEST PRINT  
CURRENT CONFIG  
• Prints a configuration test label of current selections  
DATABASE CONFIG • Prints a configuration label of default menu selections  
TEST RIBBON  
• Test reflects the status of the ribbon type  
TEST PATTERN  
• Prints label with a test pattern (to check dot elements)  
FRONT PANEL  
LED TEST  
KEYPAD TEST  
DISPLAY TEST  
• Exercises the front panel indicator LEDs  
• Checks the operation of the front panel keypad  
• Exercises the front panel LED display  
TEST I/O  
MONITOR GP INPUT • Allows monitoring of the General Purpose Input  
TEST GP OUTPUT  
SENSOR READINGS  
DIGITAL SENSORS  
• Allows testing of the General Purpose Output  
• Displays the status of the digital and analog sensors  
• Displays digital sensors with active values below them  
D=Down  
D=Down  
Y=Blocked  
D=Down  
U=Up  
U=Up  
N= Not Blocked  
U=Up  
HD = Head  
CT = cutter  
LP = label present  
RS = ribbon saver  
• Displays 4 analog sensors with sensor values below each  
THR = Thermal RF* = reflective TOF mode  
RIB = Ribbon motion TR* = Transmissive  
(* only the active mode is displayed)  
ANALOG SENSORS  
SERIAL LOOPBACK  
SERIAL PORTA  
INSTALLED OPTION  
CUTTER  
• Serial loopback connector must be installed for test  
• Initiates test (see Self-Test, Section 3.3.)  
• Lists options  
* = installed  
RIBBON SAVER  
• The optional modules are available  
Module Slot A - External Flash  
ADVANCED SETUP  
MODULES  
PRINT DIRECTORY  
PRINT FILE  
COPY MODULE  
TEST MODULE  
FORMAT MODULE  
• Prints contents of selected memory modules  
• Prints label, font, or image from selected module  
• Copies data from one module to another  
• Tests Read/Write operation of selected modules  
• Formats the selected memory modules  
_______________________________________________________________________  
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3.3 Self-Test  
Power On Self-Test  
If the Printer's power switch is off, begin the Self-Test by using the Power-On  
method. With the Printer OFF, load the media (at least 4 inches wide) to be  
used and ribbon, (if equipped and/or desired), optionally install one of the Self-  
Test Plugs. Press and hold the FEED button and turn the Printer ON. Release  
the Feed switch after the Ribbon/Media LED indicator flashes once. The  
Printer will then print the two test labels and operation will continue in the  
Character Dump Mode.  
Figure 3-3 Self-Test Plugs  
NOTE:  
After performing a Power-Up and Self-Test the Printer will be in  
'Character Dump Mode'. Turn the Printer OFF  
momentarily, then back ON to restore normal operation.  
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The Self-Test may also be initiated while the power is on by simultaneously  
pressing the PAUSE and CANCEL buttons. Simultaneously release them and  
immediately press and hold the FEED button until the ribbon/media LED  
flashes.  
NOTE: If any configuration errors are indicated by the Self-Tests, check the  
Printer's dip switch settings or configuration setup.  
3.3.1 Test Label Examples  
The first test label printed will be the Configuration Label, this label lists the  
Printer's configuration and status. The following sample was produced on a  
standard printer without the test plugs installed.  
FRI  
VER:  
SEPTEMBER 23, 1996 10:12 340  
GA 1.14 01/30/96  
-
ROM CHECKSUMS  
U13  
U24  
U34  
U2  
47-2091-01P  
47-2090-01P  
47-2088-01B  
47-2089-01B  
SYSTEM RAM CHECKS_ _ _ _ GOOD SYSTEM RAM SIZE_ _ 512 KBYTES  
SERIAL PORT BAUD RATE IS 9600  
TRANSFER SWITCH IS ON  
SWITCH 1  
INTERNAL  
1
2
3
4
5
6
7
8
ON ON ON OFF OFF OFF OFF OFF  
1
2
3
4
5
6
OFF OFF OFF OFF OFF OFF  
INPUT VALUES  
PAPER: 255  
POT : 120  
EDGE: 253 REFL:  
TOFA: 120 RIBN:  
0
TEMP:  
10 RWND:  
76  
0
COUNTER INFORMATION  
ABSOLUTE VALUES 2-21-1996  
RESETABLE VALUES 9- 5-1995  
LENGTH_ _ _ _  
_ _  
2317 INCHES  
1 HOURS  
LENGTH_ _ _ _  
TIME_ _ _ _ _ _  
2317  
1 HOURS  
TIME_ _ _ _  
MEMORY CONFIGURATION  
INTERNAL MODULE_ _ _ _ _ _ _ _ 15  
SCALABLE FONTS_ _ _ _ _ _ _ _  
0
Figure 3-4 Configuration Test Label  
_______________________________________________________________________  
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The second of the two test labels is the Test Pattern Label. This label is used  
to determine whether the Printhead is in need of replacement. 'Good' and  
'Bad" test pattern labels are shown in Figure 3-5.  
Good test label indicates  
Printhead is operating normally.  
Streaks in test label indicate a  
dirty or faulty Printhead.  
(See Chapter 3 for cleaning and  
replacement).  
Figure 3-5 Printhead Test Label  
_______________________________________________________________________  
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3.3.2 Configuration Test Label  
The following are explanations of the Configuration Test Label elements,  
top to bottom, (see Figure 3-5).  
Rom Checksums - indicates whether the ROMs that store the Printer's  
program and resident fonts are 'good' or 'bad'. Good part numbers are  
displayed normally. Checksum values replace the part numbers to indicate  
an error. If either the ROM or RAM test is bad, service is required.  
System Ram Checks - indicates 'good' or 'bad'.  
System Ram Size - indicates the amount of available RAM in the Printer.  
Thermal Transfer Switch - Should be 'on' if using a ribbon, and 'off ' if  
in the direct-thermal mode (no ribbon).  
Switch 1 - indicates the status of dip switch 1 on the rear of the printer,  
(see Section 2.3.2, Table 2-3).  
Internal - indicates the status of the Printer's internal dip switch located  
on the main logic board (see Table 3-1).  
Paper - this value indicates when paper is present in the sensor.  
Edge and Refl - indicates when media is present at the respective sensor.  
These sensors tell the Printer where the start of the label is located. Refer  
to the Programmer's Manual when determining which sensing mode to  
use.  
Switch Functions  
RS-422 Disabled  
RS-422 Address 1  
RS-422 Address 2  
RS-422 Address 3  
RS-422 Address 4  
RS-422 Address 5  
RS-422 Address 6  
RS-422 Address 7  
Spare  
1
2
3
4
X
X
X
X
X
X
X
X
5
X
X
X
X
X
X
X
X
6
X
X
X
X
X
X
X
X
X
X
OFF  
X
7
X
X
X
X
X
X
X
X
X
X
X
OFF  
OFF OFF OFF  
ON  
OFF  
ON  
OFF OFF  
ON  
ON  
OFF  
OFF  
ON  
ON  
ON  
ON  
X
X
X
X
OFF OFF  
ON  
OFF  
ON  
X
X
X
OFF  
ON  
ON  
X
X
X
OFF  
X
X
X
OFF  
X
Resettable Counter Reset  
Spare  
RS-422 Termination (hw)  
X
X
X
X
Table 3-1 Internal Dip Switch Settings  
_______________________________________________________________________  
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Temp - this reading is the feedback voltage of the printhead thermistor. At  
power up or in an idle condition, this value should be in the range of 060 to  
065. A reading of 175 is high and could  
decrease the life of the printhead. An average amount of printing will give  
readings that range from 070 to 120.  
Pot - this reading comes from the darkness potentiometer located on the  
front panel board. It will vary from 000 (darkest) to 255 (lightest). Adjust  
this value for a midrange value of 128.  
TOFA - (Top of Form Adjustment) determines where the first position of  
print begins on the label.  
RIBN - this value indicates the operation of the ribbon mechanism, this  
value will vary.  
RWND - this value indicates the operation of the internal rewind  
mechanism, this value will vary.  
Counter Information - is the values and dates of the absolute and  
resettable counters.  
Memory Configuration - lists the current size of the 'Internal Module'  
RAM in 4K byte blocks, and the 'Scalable Fonts' current cache setup for  
scalable font calculations.  
_______________________________________________________________________  
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3.3.3 Character Dump Mode  
After printing the configuration test labels, the Printer will automatically enter  
the Character Dump Mode. This mode allows the user to input strings of data  
and compare them with the output data from the Printer. This label can  
readily uncover a buffer overflow problem identified by large gaps of data in  
the character string.  
Figure 3-5 ASCII Character Dump Label  
_______________________________________________________________________  
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3.4 Factory Default Setup  
With the Printer OFF, press and hold the FEED, CANCEL, and PAUSE  
buttons while turning the Printer ON. Continue to hold the buttons until the  
Ribbon Media LED illuminates a second time. The Printer will now be set to  
the 'Factory Defaults'.  
3.5 Fuse Replacement  
The Printer uses a 2.0 amp/250V slo-blo fuse, which is located within the  
voltage selection switch, just below the power switch.  
·
·
Turn off the Printer and remove the AC power cord.  
Insert a flat-bladed screwdriver in the release slot and push out the fuse  
holder/voltage selector switch.  
·
Replace the fuse with the same type and rating, (250volts, 2Amp, slo-blo).  
Figure 3-6 Fuse Replacement  
_______________________________________________________________________  
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¨ Printing Labels  
4.0 Introduction  
This chapter explains how to generate labels using several different methods,  
and how to print different bar codes. An optional Internal Batch Cartridge is  
available for generating label formats using the Printer as a stand-alone device.  
A VT 100 or LINK MCII compatible CRT is required if the optional Internal  
Batch Cartridge is used to generate labels. The Internal Batch Cartridge  
Program works much like a PC compatible software package, but uses internal  
batch modules instead of a hard or floppy disk drive to store and retrieve label  
formats.  
Labels can also be generated using RS-232 to a host computer or by using a PC  
with a compatible labeling software package. This chapter explains some of the  
basic programming commands that are required when writing programs to  
generate label formats.  
NOTE: The programming information contained in this manual is for  
reference purposes only. Refer to the Programmer's Manual for  
detailed descriptions and programming formats.  
_____________________________________________________________________________________________________  
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4.1 Programming Commands  
To prompt the Printer for a command sequence, the Printer must first receive a  
special character called an “attention getter”, which informs the Printer that it  
is about to receive a command and the type of command it will be. Immediate  
Commands, System Level Commands, and Font Loading Commands each have  
their own attention getter. The attention getter character is followed by a  
"command character" that tells the Printer what action to take.  
ASCII  
Char.  
SOH  
STX  
ESC  
Decimal  
Value  
HEX  
Value Prompt  
01  
02  
1B  
DOS  
Attention Getter For  
1
2
27  
Ctrl A Immediate Commands  
Ctrl B System Level Commands  
Crtl [ Bitmapped Font Loading Commands  
Table 4-1 Attention Getters  
When the Printer receives an "immediate" command it will stop whatever it is  
doing and perform that command. Commands of all types must be in the  
following sequence:  
1. Attention Getter  
2. Command Character  
3. Command Parameters, (if any).  
Command Printer  
Character Responds?  
Command  
#
A
B
C
D
E
F
Y
Y
N
N
N
Y
Y
Reset  
Send ASCII Status String to Host  
Toggle Pause  
Cancel  
SOH Shutdown  
Send Batch Quantity  
Send Status Byte  
Table 4-2 Immediate Commands  
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The System Level Commands are used to create formats, load and store graphic  
information, and control the Printer. Table 4-3 provides a brief description and  
format of each System Level Command character.  
Char  
A
Description  
Set time and date  
Format  
FORMAT: AwmmddyyyyhhMMjjj  
16 digits total  
= 1 digit week, 1 is Monday  
= 2 digits for month  
= 2 digits for day  
w
mm  
dd  
= 4 digits for year  
yyyy  
hh  
MM  
jjj  
= 2 digits for hour (24 hr ft)  
= 2 digits for minutes  
= 3 digits for Julian I.D. value  
a
Enable feedback characters  
Returns decimal 30 after each label and  
31 after each batch of labels  
B
c
d
Get Printer time and date information Print time and date to port  
Set continuous paper length  
nnnn= length of paper to feed per label  
Use to print a label while a second is  
formatting in memory  
Set Printer to double buffer mode  
E
e
F
f
Set quantity for stored label  
Select edge sensor  
Form feed  
Ennnn = Set quantity for stored label  
For "see through" media sensing, etc.  
Feeds one label at a time  
Set form stop position (BACKFEED)  
fnnn  
nnn = 3 digits from sensor  
Distance to peel off or present  
position  
G
I
Print last label format  
Input graphics data block  
See the Programmer's Manual for  
format  
A bank designation, an optional word  
length modifier, a format designation,  
and up to a 16-character string to  
identify the stored image data  
i
J
K
Download scalable font  
Set pause for each label  
Extended System Commands  
Kn n = Q - for query  
M - Set configuration  
S - Scalable font cache  
W - Label width  
Refer to the Programmer's Manual for  
proper format  
R - Reset memory config.  
f - Set form stop position  
n = M,S, or W for set memory config.  
<STX>KMxxxx:Syyyy:Wzzzz  
<STX>Kfxxxx defines distance between  
the Printhead and stop position  
Table 4-3 System Level Commands  
_____________________________________________________________________________________________________  
Printing Labels  
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Char  
k
L
M
m
Description  
Format  
Test RS-232 Port With a Y if OK  
Enter label formatting mode  
Set maximum label length  
Sends character "Y" to RS-232 port  
4 digits (nnnn) Max. 99.99 inch.  
All measurements set to metric until  
reset  
Set metric flag, enter metric mode  
n
Clear metric flag, return to inch  
mode  
O
Form edge offset (start of print  
position)  
Onnnn nnnn = in/100 or mm/10  
o
P
p
Cycle cutter  
Enter character dump mode  
Controlled pause  
Q
q
R
Clear all memory modules  
Clear module "q(A/B)"  
Ribbon Saver  
qa a = Module ID, upper case  
Rx x = (Y/N) default = Dip switch or  
front panel (Ribbon Saver Option only)  
Used for "black-strip" media sensing, i.e.  
continuous tags, butt-cut labels. Stripe  
must be printed on back side of media  
r
Select reflective sensor  
S
s
Feed rate  
Sr  
r = C - W, 2.0 - 12.0 ips.  
Set for 1 dot buffer processing. Used  
for full length dot buffer processing  
Printhead dot pattern test label  
Label format field replacement  
Software switch settings  
T
U
V
Vn n = 4 -label present, 2 -Internal  
batch  
1 -Cutter enabled  
v
W
w
X
x
Firmware version information  
Request memory module Information  
Test FLASH module memory  
Set default module bank  
Sends version string to Host  
Wa  
a = F -font, G -graphic, L -label  
Takes about 90 seconds  
Xa  
a = Memory Module ID, A or B  
Delete module file  
xMFname M = A/B module ID,  
F = F,G,L file type  
Y
y
Z
Output sensor values  
Symbol set select  
Print internal information and dot  
pattern  
Sends sensor values status to RS-232 port  
ySaa aa = Symbol set ID, see B-1  
z
Pack module  
Za a = Memory Module ID, upper case  
Table 4-3 System Level Commands (Continued)  
_____________________________________________________________________________________________________  
44  
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The STX L command switches the Printer from the system level to the label  
formatting command. All command characters after STX L are interpreted as  
Label Formatting Commands until terminated with E,X, or s. All label  
formatting commands are terminated with 0D HEX.  
CC  
Description  
Format  
:
Set cut by amount (4 digits)  
:nnnn  
The cutter function will perform a cutting  
action after the number of labels specified  
Set format attribute  
nnnn = 4 digits of labels printed  
before cut. Default = 0001  
An n = 1 - XOR  
A
2 - Transparent  
3 - Opaque  
5 - Inverse  
C
c
D
Set column offset amount  
Set cut by amount (2 digits)  
Set height and width dot size  
Cnnnn nnnn = Inches/100  
cnn nn = 2 cut amount  
h = Horiz. dot size; can be 1 or 2  
v = Vert. dot size; can be 1,2, or 3  
(0.005" steps) Default is “D22”  
E
G
H
Terminate field generation and print label  
Place data in global register  
Enter heat setting  
Hnn nn = 2 digits. 1 - 30  
(The amount of heat applied per dot row can  
be used to help control print quality)  
Mirror text/bar code  
Set metric mode  
Print speed  
10 is nominal and default  
Print contrast is relative to speed  
Second transmission restores print  
M
m
P
Pa  
C 2.0 ips  
D 2.5 ips J 5.5 ips P 8.5 ips  
a = single char.  
I 5.0 ips O 8.0 ips  
Enter maximum speed for print cycle, 1  
character  
E 3.0 ips  
F 3.5 ips  
K 6.0 ips Q 9.0 ips  
L 6.5 ips R 9.5 ips  
G 4.0 ips M 7.0 ips S 10.0 ips  
H 4.5 ips N 7.5 ips  
p
Q
R
r
Set label backup speed  
Enter quantity of labels to print  
Set row offset amount  
pa  
a = single char. (C - I)  
Qnnnn nnnn = quantity  
Rnnnn nnnn = row offset  
rnn...n nn...n label name of up  
to 16 char. terminated by CR  
Sa a = single character  
Recall stored label format  
S
Slew speed  
C 2.0 ips  
D 2.5 ips J 5.5 ips P 8.5 ips  
E 3.0 ips  
F 3.5 ips  
I 5.0 ips O 8.0 ips  
Sets maximum speed for label feeding. 1  
digit.  
K 6.0 ips Q 9.0 ips  
L 6.5 ips R 9.5 ips  
G 4.0 ips M 7.0 ips S 10.0 ips  
H 4.5 ips N 7.5 ips  
Table 4-4 Label Formatting Commands  
_____________________________________________________________________________________________________  
Printing Labels  
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CC  
Description  
Format  
s
Store label format in module  
sann...n a - destination module  
A Memory Module A  
B Memory Module B  
C Default memory bank  
D Memory module D  
E Memory module E  
nn...n - label name (16 char. max)  
Tnn - nn = 00-FF, 2 digit ASCII  
T
U
X
Z
z
Set field data line terminator  
Make previous field a string replace field  
Terminate label formatting node  
Zero (0) conversion to "O" to eliminate  
slash (/)  
+
Make last field entered increment numeric  
+pii Make last entered field  
incrementing  
p = Zero fill character  
ii = Data added to field  
-pii Make last entered field  
decrementing  
-
Make last field entered decrement numeric  
p = Zero fill character  
ii = Data subtracted from field  
>pii Make last entered field  
incrementing. 0 - Z  
p = Zero fill character  
ii = Data added to field  
<pii Make last entered field  
decrementing. 0 - Z  
p = Zero fill character  
ii = Data subtracted from field  
^nn Specifies the number of  
labels printed before field data is  
updated  
>
<
^
Make last field entered increment  
alphanumeric  
Make last field entered decrement  
alphanumeric  
Set count by amount  
nn = 2 digits, number of labels  
Table 4-4 Label Formatting Commands (Continued)  
_____________________________________________________________________________________________________  
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There are two special commands used by the Printer, the STX S (Recall Global  
Data) and the STX T (Print Date and Time) commands. Unlike the other Label  
Format Commands, which follow the STX L command, these special  
commands are entered directly into the data field.  
Character  
<STX>S  
<STX>T  
Description  
Recall global data and place in field.  
Print time and date.  
Table 4-5 Special Label Formatting Commands  
Bitmapped font loading commands are usually generated by font creation  
software. However, the assigned font ID number command must be sent to the  
Printer before the font file. Refer to Table 4-6 for the font loading command  
characters.  
The downloaded font will be stored in the "default" module, (see STX X).  
Command  
Character  
Description  
Format  
*c###D  
)s###W  
*c###E  
(s#W  
Assign Font ID Number  
<ESC>*c###D  
### = font ID Number 100 to 999  
<ESC>)s#W  
# = Bytes of Font Descriptor Data  
<ESC>*c###E  
Font Descripton  
Character Code  
# = ASCII Value of Character  
<ESC>(s###Wnn...n  
Character Download Data  
#
= Bytes of Bit-mapped Data  
nn..n = Bit mapped data  
Table 4-6 Bitmapped Font Loading Commands  
_____________________________________________________________________________________________________  
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4.2 Programming Example  
The following ASCII text file will generate the label shown in Figure 4-1.  
<STX>L<CR>  
H07<CR>  
D11<CR>  
19110080100002510K OHM 1/4 WATT<CR>  
1a6210000000050590PCS<CR>  
E
10K OHM 1/4 WATT  
Figure 4-1 Sample Label  
4.3 Printing Bar Codes  
The example shown below prints out a Code 3 of 9 bar code with a wide to  
narrow bar ratio of 3:1, and can be used to print any of the bar codes shown in  
Appendix B by altering the examples fields. Refer to Figures 4-2 and 4-3 for a  
brief explanation of the data fields.  
<STX>L<CR>  
D11<CR>  
1A93040001501000123456789<CR>  
121100000000100Barcode A<CR>  
E
_____________________________________________________________________________________________________  
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Field  
DESCRIPTION  
Rotation  
1 = 0 deg. · 2 = 90 deg. · 3 = 180 deg. · 4 = 270 deg.  
Bar Code/Font Any valid font character or bar code type. Bar codes automatically  
ID  
select bar code field format. Bar code types designated by uppercase  
ALPHA letters print with human-readable interpretations. Lowercase  
ALPHA bar code fonts print as bars only. Font designated by 0 - 9.  
Represents the number of times the dot tables are multiplied for the  
selected font or the specific width for Bar Codes. .005 increments.  
They both accept 1-9 and A-K. For UPC and 128 fonts, only 1,2,3,4,6,  
& 8 are valid when interpretation is printed.  
Width  
multiplier  
Height  
Must be 3 digits. 001-999 (in/100 or mm/10)  
Row  
Must be 4 digits. 0000-9999 (in/100 or mm/10)  
Column  
Data string  
Must be 4 digits. 0000-0410 (in/100 or mm/10)  
ASCII printable data for font/bar code selected. Terminate with a  
<CR>.  
Figure 4-2 Example line 3  
Figure 4-3 Example line 4  
_____________________________________________________________________________________________________  
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4.4 Printing Lines and Boxes  
Lines and boxes can be created by requesting font “X”. The horizontal and  
vertical multipliers, and row/column position work with the line and box  
routines in the same manner as human-readable fonts. The format of the data  
area is as follows:  
LINES:  
LINES:  
BOXES:  
Lhhhvvv  
L = “L” specifies line drawing  
hhh = horizontal width of line  
vvv = vertical height of line  
lhhhhvvvv  
1 = “1” specifies line drawing  
hhhh = horizontal width of line  
vvvv = vertical height of line  
Bhhhvvvbbbsss  
B = “B” specifies box drawing  
hhh = horizontal width of box  
vvv = vertical height of box  
bbb = thickness of bottom and top box edges  
sss = thickness of sides of box  
BOXES:  
bhhhhvvvvbbbbssss  
b = “b” specifies box drawing  
hhhh = horizontal width of box  
vvvv = vertical height of box  
bbbb = thickness of bottom and top box edges  
ssss = thickness of sides of box  
_____________________________________________________________________________________________________  
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¨ Maintenance and Adjustments  
5.0 Introduction  
This chapter contains information about maintaining your Printer,  
troubleshooting tips, solutions, and Printer adjustment information.  
5.1 Printer Maintenance schedules  
If your Printer is equipped with an optional Rotary Cutter, it is recommended  
that the cutter's blades are cleaned every 25,000 cuts. The blades in the Rotary  
Cutter, although reversible, can not be sharpened and must be replaced if they  
become dull.  
The Media Path and Printhead should be cleaned each time a new roll of media  
is installed in the Printer.  
The Tear Bar can become gummed up from the media backing. The Tear Bar  
should be cleaned with Isopropyl Alcohol when build-up is noticeable.  
_____________________________________________________________________________________________________  
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5.1.1 Cleaning the Printhead  
The thermal printhead should be cleaned periodically, or when the print quality  
is affected by a dirty printhead. Follow the instructions outlined below when  
cleaning is required.  
1. Turn off the Printer and open the Side Access Cover.  
2. Unlatch the Printhead by rotating the Printhead Latch counter-clockwise.  
3. Lower the Hinge Plate.  
4. Using a cotton swab dipped in Isopropyl Alcohol, clean the printhead by  
rubbing the cotton swab left and right along the Printhead Element. Care  
should be taken not to scratch the Printhead with the cotton swab.  
5. Raise the Hinge Plate and engage the Printhead Latch by rotating it  
clockwise.  
6. Close the Side Access Cover.  
Allow the printhead surface to cool 2 - 3 minutes before  
cleaning. Do not touch the printhead with your fingers or  
lubricant of any kind.  
CAUTION  
_____________________________________________________________________________________________________  
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Figure 5-1 Cleaning the Printhead  
_____________________________________________________________________________________________________  
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5.2 Troubleshooting  
This section identifies some causes and solutions to specific problems that may  
effect the Printer.  
1) The Printer prints strange characters or garbage instead of the label:  
Possible cause and solution:  
·
The Printer is in the dump mode, perform a reset by pressing and  
releasing the PAUSE and CANCEL switches simultaneously, or by  
turning the Printer off and back on again.  
·
The Printer is set up for 8 data bits but the host PC is set up for 7 data  
bits, see Section 2.3.2, (or 3.2 if equipped with optional LCD/Keypad  
front panel) for instructions.  
2) The Printer does not print:  
Possible cause and solution:  
·
·
·
The media is incorrectly loaded , (see Section 2.5).  
The Printhead is incorrectly latched, (see Section 2.5).  
If the Direct Thermal Mode is selected, make sure that direct thermal  
media is installed, (see Section 3.1 or 3.2).  
·
·
The Media Sensor is incorrectly adjusted, re-adjust the sensor, (see  
Section 5.3.2).  
The Media Sensor may be bad, return the Printer for service.  
_____________________________________________________________________________________________________  
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3) The media slips or does not properly advance:  
Possible cause and solution:  
·
·
The Head Level Adjustment Knob setting is adjusted too high, re-  
adjust the Head Level Adjustment Knob, (see Section 5.3.1).  
The Platen Roller is dirty, clean the Platen Roller.  
4) Uneven printing or print too light:  
Possible cause and solution:  
·
·
The Hinge Plate is open or unlatched, re-latch the hinge plate, (see  
Section 5.1, steps 6, 7, and 8).  
The Head Level Adjustment Knob setting is adjusted too high, re-  
adjust the head level adjustment knob, (see Section 5.3.1).  
·
The darkness is adjusted too low, readjust.  
5) Poor print quality:  
Possible cause and solution:  
·
·
The Printhead is dirty, clean the printhead, (see Section 5.1).  
The wrong ribbon/paper combination is being used, use a different  
type of ribbon and/or paper.  
·
The Printhead temperature is too high or too low. Use software control  
to adjust the heat settings or darkness via the optional LCD/Keypad  
Front Panel.  
·
The Printhead is bad, ( see Section 5.3.3).  
6) No display - power light is on (LCD/Keypad front panel):  
Possible cause and solution:  
·
·
Display contrast set too low, turn the contrast adjustment clockwise  
until the display appears.  
The LCD display is defective, return the Printer for service.  
_____________________________________________________________________________________________________  
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5.2.1 Optional LCD/Keypad Front Panel Alarms  
If the Printer is equipped with the Optional LCD/Keypad Front Panel, it has  
built in monitors for the Printer status and stock conditions. The alarm  
messages will be displayed on the front panel LCD display indicating the  
present status of the Printer, stock levels, or whether the Printer’s electronics  
have detected an error condition.  
LCD Display  
Alarm Description  
Power up initialization detected a PROM failure,  
call for service.  
PROM FAULT  
Power up initialization detected a RAM failure,  
call for service.  
RAM FAULT  
The RTC Non Volatile RAM failed its checksum  
test, call for service.  
RTC RAM FAULT  
PRINT HEAD FAULT  
The Thermal Printhead Control Circuit failed, call  
for service.  
The Analog to digital converter failed, call for  
service.  
The Printer failed to find the top of form position.  
Possible causes:  
ADC FAULT  
TOF FAULT  
· Defective stock  
· Maximum Label Length, (set from  
communications or front panel), is smaller than  
one form.  
The Printer is out of stock.  
OUT OF STOCK  
RIBBON FAULT  
The ribbon system detected a fault  
Possible causes:  
· Out of ribbon  
· Ribbon motion was prohibited  
· Obstructions in the paper movement may cause  
ribbon faults.  
_____________________________________________________________________________________________________  
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LCD Display  
Alarm Description  
The cutter operation failed  
CUTTER FAULT  
Possible causes:  
· Cutter not installed  
· Jam in cutter  
· Defective cutter hardware, call for service.  
Warning:  
Turn OFF the Printer and remove the AC power  
cord before attempting to remove any jam or  
obstruction from the cutter.  
The Ribbon Saver operation failed  
Possible causes:  
RIB SAVER FAULT  
· Obstruction in ribbon area  
· Ribbon Saver Option is not installed  
· Defective ribbon saver hardware, call for  
service.  
The Cutter Option is enabled and the cutter is not  
present  
CUTTER NotEQP  
RIBSVR NotEQP  
The Ribbon Saver Option is enabled and the  
ribbon saver is not present  
5.3 Mechanical Adjustments  
The following mechanical adjustments should be performed only when  
required, additional sections that follow provide detailed descriptions for each  
adjustment.  
·
·
·
Media Width adjustment, (see Section 5.3.1).  
Media sensor adjustment, (see Section 5.3.2).  
Printhead Replacement, (see Section 5.3.3).  
_____________________________________________________________________________________________________  
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5.3.1 Media Width Adjustment  
This adjustment allows the use of narrower media, (less than 4 inches wide) in  
the Printer.  
1. Rotate the Head Level Adjustment Knob clockwise to raise the minimum  
printhead to platen position for narrow media.  
NOTE: Rotate the head level adjustment knob counterclockwise to lower the  
minimum printhead to position.  
2. Install the media, (see Section 2.5).  
3. Print a Self-Test Label, (see Section 3.3).  
Figure 5-2 Media Width Adjustment  
4. If the print quality is unacceptable, repeat steps 1 and 3 until the print  
quality is acceptable.  
_____________________________________________________________________________________________________  
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5.3.2 Media Sensor Adjustment  
To detect the media's edge for different media widths, the Media Sensor can be  
adjusted across half the media path. The Media Sensor may require adjustment  
when changing to a media of a different width. The gauge behind and below  
the printhead can be viewed for making this adjustment  
1. Open the Side Access Cover.  
2. Make sure that the media guide is moved to the edge of the media.  
3. Rotate the Media Sensor Adjustment knob clockwise to adjust for narrower  
media and counterclockwise for standard width media.  
NOTE: Do not force or over tighten the Media Sensor Adjustment Knob.  
Figure 5-3 Media Sensor Adjustment  
_____________________________________________________________________________________________________  
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5.3.3 Printhead Replacement  
The Printhead is operator replaceable and can be replaced with a flat- bladed  
screw driver. If dot patterns on the Configuration Test Label indicate lines of  
missing dots, (as shown in Figure 5-4), the printhead is dirty or may require  
replacement.  
Figure 5-4 Configuration Test Label  
A single missing dot, or two non-adjacent dots, does not indicate a bad  
printhead; however, multiple adjacent missing dots do indicate a bad printhead.  
Removal:  
Follow the procedure below when replacing the printhead,  
(see  
Figure 5-5).  
1. Turn off the Printer and open the Side Access Cover.  
2. Rotate the Printhead Latch downward to unlatch the Printhead, then raise  
the Printhead to an upright position and lower the Hinge Plate.  
_____________________________________________________________________________________________________  
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3. Using a flat-bladed screw driver, loosen the Thumb Screw and lower the  
Printhead from the Printhead Mounting Plate.  
4. Using the screw driver, push against the Printhead connector's guide to  
free the connector from its socket, then remove the Printhead.  
Replacement:  
5. Push the new Printhead into the connector. Align the Printhead with the  
alignment pins, (located on the bottom of the Printhead Mounting Plate),  
and secure with the Thumb Screw, (do not over tighten).  
6. The Printhead must be cleaned if touched by any fingers or oils, (see  
Section 5.1.1).  
7. Lower the Printhead, raise the Hinge Plate, and rotate the Printhead Latch  
until it is closed.  
Figure 5-5 Printhead Removal  
_____________________________________________________________________________________________________  
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Appendix A  
ASCII Control Code Chart  
Char Dec Hex Char Dec Hex Char Dec Hex Char Dec Hex  
NUL  
SOH  
STX  
EXT  
EOT  
ENQ  
ACK  
BEL  
BS  
HT  
LF  
VT  
FF  
CR  
SO  
SI  
DLE  
DC1  
DC2  
DC3  
DC4  
0
1
2
3
4
5
6
7
00  
01  
02  
03  
04  
05  
06  
07  
08  
09  
0A  
0B  
0C  
0D  
0E  
0F  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
1A  
1B  
1C  
1D  
1E  
1F  
32  
33  
34  
35  
36  
37  
38  
39  
40  
41  
42  
43  
44  
45  
46  
47  
48  
49  
50  
51  
52  
53  
54  
55  
56  
57  
58  
59  
60  
61  
62  
63  
20  
21  
22  
23  
24  
25  
26  
27  
28  
29  
2A  
2B  
2C  
2D  
2E  
2F  
30  
31  
32  
33  
34  
35  
36  
37  
38  
39  
3A  
3B  
3C  
3D  
3E  
3F  
@
A
B
C
D
E
F
G
H
I
64  
65  
66  
67  
68  
69  
70  
71  
72  
73  
74  
75  
76  
77  
78  
79  
80  
81  
82  
83  
84  
85  
86  
87  
88  
89  
90  
91  
92  
93  
94  
95  
40  
41  
42  
43  
44  
45  
46  
47  
48  
49  
4A  
4B  
4C  
4D  
4E  
4F  
50  
51  
52  
53  
54  
55  
56  
57  
58  
59  
5A  
5B  
5C  
5D  
5E  
5F  
`
96  
97  
98  
99  
60  
61  
62  
63  
!
"
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
#
$
%
&
›
(
)
*
+
,
100 64  
101 65  
102 66  
103 67  
104 68  
105 69  
106 6A  
107 6B  
108 6C  
109 6D  
110 6E  
111 6F  
112 70  
113 71  
114 72  
115 73  
116 74  
117 75  
118 76  
119 77  
120 78  
121 79  
122 7A  
123 7B  
124 7C  
125 7D  
126 7E  
127 7F  
8
9
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
[
-
.
/
0
1
2
3
4
5
6
7
8
9
:
s
t
NAK 21  
u
v
w
x
y
z
{
|
SYN  
ETB  
CAN  
EM  
SUB  
ESC  
FS  
GS  
RS  
US  
22  
23  
24  
25  
26  
27  
28  
29  
30  
31  
;
<
=
>
?
\
]
^
_
}
~
_____________________________________________________________________________________________________  
ASCII Control Code Chart  
A-1  
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Char Dec Hex Char  
Dec  
160  
161  
162  
163  
164  
165  
166  
167  
168  
169  
170  
171  
172  
173  
174  
175  
176  
177  
178  
179  
180  
181  
182  
183  
184  
185  
186  
187  
188  
189  
190  
191  
Hex  
A0  
A1  
A2  
A3  
A4  
A5  
A6  
A7  
A8  
A9  
AA  
AB  
AC  
AD  
AE  
AF  
B0  
B1  
B2  
B3  
B4  
B5  
B6  
B7  
B8  
B9  
BA  
BB  
BC  
BD  
BE  
BF  
Char  
Dec Hex Char  
Dec  
224  
225  
226  
227  
228  
229  
230  
231  
232  
233  
234  
235  
236  
237  
238  
239  
240  
241  
242  
243  
244  
245  
246  
247  
248  
249  
250  
251  
252  
253  
254  
255  
Hex  
E0  
E1  
E2  
E3  
E4  
E5  
E6  
E7  
E8  
E9  
EA  
EB  
EC  
ED  
EE  
EF  
F0  
F1  
F2  
F3  
F4  
F5  
F6  
F7  
F8  
F9  
FA  
FB  
FC  
FD  
FE  
FF  
Ç
ü
é
128  
129  
130  
131  
132  
133  
134  
135  
136  
137  
138  
139  
140  
141  
142  
143  
144  
145  
146  
147  
148  
149  
150  
151  
152  
153  
154  
155  
156  
157  
158  
159  
80  
81  
82  
83  
84  
85  
86  
87  
88  
89  
8A  
8B  
8C  
8D  
8E  
8F  
90  
91  
92  
93  
94  
95  
96  
97  
98  
99  
9A  
9B  
9C  
9D  
9E  
9F  
á
í
192  
193  
194  
195  
196  
197  
198  
199  
200  
201  
202  
203  
204  
205  
206  
207  
208  
209  
210  
211  
212  
213  
214  
215  
216  
217  
218  
219  
220  
221  
222  
223  
C0  
C1  
C2  
C3  
C4  
C5  
C6  
C7  
C8  
C9  
CA  
CB  
CC  
CD  
CE  
CF  
D0  
D1  
D2  
D3  
D4  
D5  
D6  
D7  
D8  
D9  
DA  
DB  
DC  
DD  
DE  
DF  
Ó
ß
ó
ú
ñ
Ñ
ª
Ô
Ò
õ
â
ä
à
Õ
µ
å
ã
ç
°
Ã
þ
ê
¿
®
Þ
ë
Ú
Û
Ù
ý
è
ï
1/2  
î
1/4  
¡
ì
Ý
Ä
Å
É
æ
Æ
ô
ö
ò
û
ù
ÿ
Ö
Ü
ø
£
Ø
x
ƒ
ð
Ð
Ê
Ë
È
|
±
3/4  
Á
Â
À
©
¹
Í
÷
¸
Î
Ï
º
¨
·
¢
¥
Ì
The printable characters shown are from the font 9, internal Triumvirate,  
character set.  
NOTE: For the hardware handshake XON/XOFF commands  
XON = (DC1)  
XOFF = (DC3)  
_____________________________________________________________________________________________________  
A-2  
ASCII Control Code Chart  
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Appendix B  
Available Fonts and Bar Codes  
All character fonts and bar codes available with the Printer are described in this  
section. Each font and bar code has a name associated with it for use in  
programming. Human-readable fonts have numeric names while bar code fonts  
have alpha names. Uppercase alpha names will print bar codes with human-  
readable interpretations, while lowercase alpha names will print bar codes only.  
Fonts 0 through 8 use the slash zero (Ø) conventions for distinguishing  
between the zero and the letter O. The slash can be removed with the label  
formatting command Z. These fonts are non-proportional (monospaced) fonts,  
all of the characters take up the same amount of space when printed. This is  
helpful when using variable data in a fixed area. The sizes of these fonts are  
shown in Table B-1.  
The Triumvirate font number 9 is a proportional font, each character will take  
up a different amount of space when printed. For example, the letter W will be  
larger than the letter I.  
There are 29 scalable font symbol sets that are accessible:  
(US) ISO 6: ASCII Symbol Set, font code S00  
(DN) ISO 60 Danish / Norwegian Symbol Set, font code S00  
(IT) ISO 15: Italian Symbol Set, font code S00  
(GR) ISO 21: German Symbol Set, font code S00  
(FR) ISO 69: French Symbol Set, font code S00  
(E5) ISO 8859/5 Latin 5 Set, font code S00  
(E2) ISO 8859/2 Latin 2 Set, font code S00  
(E1) ISO 8859/1 Latin 1 Symbol Set, font code S00  
(DT) DeskTop Symbol Set, font code S00  
For a complete list of the scalable fonts symbol sets, ASCII codes, and charts,  
please refer to the Programmer's Manual.  
_____________________________________________________________________________________________________  
Appendix B  
B-1  
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B.1 Human-Readable Fonts  
Font Matrix Sizes  
Charac.  
Per Inch  
203  
Font  
Dot  
Height  
7
Dot  
Dot  
Width Spacing  
DPI  
0
1
2
3
4
5
6
7
8
5
1
2
2
2
3
3
4
5
5
33.83  
22.56  
16.92  
12.69  
9.67  
9.67  
5.64  
10.15  
10.15  
13  
7
18  
27  
36  
52  
64  
32  
28  
10  
14  
18  
18  
32  
15  
15  
Table B-1 Human-Readable Font Sizes  
Font Valid ASCII Characters, Decimal  
0
1
2
3
32-126  
32-168, 171, 172, 225  
32-168, 171, 172, 225  
32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154, 156, 157,  
165, 168, 225  
4
5
6
32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154,  
156, 157, 165, 168, 225  
32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154,  
156, 157, 165, 168, 225  
32, 35-38, 40-58, 65-90, 128, 142-144, 146, 153, 154,  
156, 157, 165, 168, 225  
7
8
9
32-126  
32, 48-57, 60, 62, 67, 69, 78, 83, 84, 88, 90  
32-126, 128-169, 171-173, 181-184, 189, 190, 198, 199, 208-  
216, 222, 224-237, 241, 243, 246-250  
Table B-2 Valid Human-Readable Font ASCII Characters  
_____________________________________________________________________________________________________  
B-2  
Appendix B  
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0 - Identifies a 96-character  
1 - Identifies a 145-character  
uppercase and lowercase  
alphanumeric font.  
alphanumeric font that includes  
descenders and ascenders.  
2 - Identifies a 138-character  
alphanumeric upper and  
lowercase font.  
3 - Identifies a 62-character  
alphanumeric uppercase font.  
4 - Identifies a 62-character alphanumeric uppercase font.  
5 - Identifies a 62-character alphanumeric upper case font.  
_____________________________________________________________________________________________________  
Appendix B  
B-3  
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6 - Identifies a 62-character  
7 - Identifies a font that prints OCR-  
alphanumeric uppercase font.  
A, size I.  
8 - Identifies a font that prints OCR-  
B, size III.  
9 - Identifies the internal Triumvirate font.  
_____________________________________________________________________________________________________  
B-4  
Appendix B  
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B.2 Bar Code Fonts  
Font Bar Code  
Length  
Varies  
11 digits Yes  
6 digits  
Cksum Valid Characters  
No 0-9, A-Z, -. *$/+% and space char.  
3 of 9  
A
B
C
D
E
UPC-A  
UPC-E  
0-9  
Yes  
0-9  
Interleaved 2 of 5 Varies  
No  
0-9  
Code 128  
Varies  
M-103  
entire 128 ASCII character set.  
(A,B,C)  
EAN-13  
12 digits Yes  
0-9  
F
EAN-8  
7 digits  
Varies  
Yes  
M-43  
0-9  
G
H
Health Industry  
Bar Code (HIBC)  
Codabar  
0-9, A-Z, -$:/. The Host must  
supply leading "+"'s  
0-9, -, ., $, :, /, +, and the start/stop  
codes: a, b, c, and d.  
0-9  
Varies  
(Min. 3)  
No  
I
Interleaved 2 of 5 Varies  
without Bars  
MSI Plessey  
M-10  
M-10  
J
Varies  
0-9. If + is last character,  
additional MSI checksum will be  
added to the bar code in place of  
the + character.  
K
Interleaved 2 of 5 13  
(UPC CASE)  
M-10  
0-9  
L
UPC 2 digit add. 2 digits  
UPC 5 digit add. 5 digits  
Yes  
Yes  
No  
0-9  
0-9  
M
N
O
p
Code 93  
Postnet  
Varies  
Varies  
All 128 ASCII characters  
0-9  
0-9  
Yes  
UCC/EAN Code  
128  
19 digits Yes  
Q
UCC/EAN Code  
128 K-MART  
NON EDI  
UCC/EAN Code  
128 Random  
Weight  
Telepen  
UPS MaxiCode  
FIM  
18 digits Yes  
0-9  
0-9  
R
S
Varies.  
At least  
34 digits  
Varies  
84  
Yes  
Yes  
Yes  
No  
All 128 ASCII characters  
0-9, A-Z  
A, B, C, or D  
T
u
v
z
1 char.  
Varies  
PDF-417  
Yes  
All ASCII characters  
Table B-3 Valid Bar Code Font ASCII Characters  
_____________________________________________________________________________________________________  
Appendix B  
B-5  
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_____________________________________________________________________________________________________  
B-6  
Appendix B  
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Barcode O  
_____________________________________________________________________________________________________  
Appendix B  
B-7  
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Barcode S  
Barcode T  
Barcode z  
_____________________________________________________________________________________________________  
B-8  
Appendix B  
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Appendix C  
Error Codes  
The most common error codes transmitted by the Printer are described below.  
Lower case “c”  
Lower case "e"  
Printer received a data byte from the host that contains a  
framing error (corrupted) due to noise.  
Memory module won't clear. Retry after a <STX> W  
command.  
Lower case “v”  
Upper case “I”  
Input buffer overflow.  
This means that an invalid command sequence was sent  
to the Printer. The Printer did not understand the  
command sequence and terminated the command  
interpreter.  
Upper case “R”  
Upper case “T”  
This code will be sent every time the Printer is turned on,  
this means there was a hardware reset.  
This means that the Printer has had a watchdog time-out  
condition. This is how a software reset occurs. A software  
reset is made by sending the command sequence to the  
Printer or by doing a front panel reset.  
BELL HEX “07”  
This is usually returned on a corrupt image download, or  
if you try to load an image that is already installed in the  
module.  
_______________________________________________________________________  
Appendix C C-1  
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_______________________________________________________________________  
C-2 Appendix C  
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¨ Appendix D  
Support Services  
How to reach us  
For questions relating to the mechanical operation of Brady equipment you  
already own, contact the Brady Technical Solution Center at 1-800-643-  
8766, (fax) 414-358-6767, or by E-mail at [email protected].  
Technical Support  
Sometime during the life of your Brady equipment you may find yourself in  
need of technical assistance. We provide fully-trained specialist to answer  
any questions that you may have.  
Technical Support Service via Telephone  
Before you call: Misunderstanding instructions or omitting a step are the  
most common sources of error. Please consult the manual and use the  
Table of Contents and Appendixes for help.  
Be Prepared: Only with ALL of the information requested can we give you  
accurate and fast assistance. Also, you should be able to answer the  
following questions when you call:  
·
·
·
·
Does the Printer perform all the Self-Test functions  
properly?  
Does the Printer work properly with some equipment  
but not with others?  
Are the cables the same? Were the configuration settings  
changed?  
Is the problem limited to one label, or does it occur on  
all of the labels.  
The Technical Solution Center is available Monday - Friday,  
7:00 a.m. to 7:00 p.m. CST, at 1-800-643-8766.  
For technical support service in Europe, please call your local Brady  
agency or distributor. You can also contact the Brady Technical Center in  
Belgium at 32/ (0)52/45.79.94.  
Technical Support via E-Mail or Fax  
If you prefer to seek assistance in writing, please E-mail or fax a detailed  
description of your problem to the E-Mail address or fax number shown  
below. We recommend using the included customer service form that is on  
page E-2. Enclose any sample printouts that might illustrate the problem.  
FAX: (414) 358-6767 or E-Mail: [email protected]  
_______________________________________________________________________  
Appendix D  
D-1  
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W.H. Brady Company  
Customer Service Form  
Complete this form before requesting technical assistance.  
Serial Number: _____________________________________________  
Model Number: _____________________________________________  
(Be specific, include ALL letters and numbers)  
Company: _________________________________________________  
Address: ___________________________________________________  
City: _____________________________________________________  
State, Zip: _________________________________________________  
Phone: (____)_______________________________________________  
Contact: ___________________________________________________  
Hours available for return call: _________________________________  
Hardware interface type: ______________________________________  
Unit interfaced with: _________________________________________  
Description of problem, including actions taken just prior to problem  
occurring:  
__________________________________________________________  
__________________________________________________________  
__________________________________________________________  
__________________________________________________________  
__________________________________________________________  
__________________________________________________________  
_______________________________________________________________________  
D-2  
Appendix D  
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Product Service and Support Programs  
At Brady, our service and support goal is to keep your printer  
performing optimally. Our service department provides a broad range  
of service options and are your expert sources for your support and  
maintenance needs. If you find yourself in need of technical assistance  
or repair service, our Technical Solutions Center stands ready with  
answers to any questions you may have.  
_______________________________________________________________________  
Appendix D  
D-3  
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_______________________________________________________________________  
D-4 Appendix D  
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Appendix E  
Warranty Information  
Brady  
Limited Warranty Statement  
Bradyprinter THT Model  
Printer  
Brady warrants to Purchaser that under normal use and service, the  
Bradyprinter THT Model, (with the exception of the thermal printhead)  
purchased hereunder shall be free from defects in material and workmanship  
for a period of (365) days from the date of shipment by Brady.  
Expendable and/or consumable items or parts such as lamps, fuses, labels and  
ribbons are not covered under this warranty. This warranty does not cover  
equipment or parts which have been misused, altered, neglected, handled  
carelessly, or used for purposes other than those for which they were  
manufactured. This warranty also does not cover loss, damages resulting from  
accident, or damages resulting from unauthorized service.  
Thermal Printhead  
This warranty is limited to a period of ninety (90) days, or 1,000,000 linear  
inches of use, whichever comes first, for the Bradyprinter THT Model. This  
ninety (90) day warranty is valid only if a Brady-approved thermal or thermal  
transfer label media is used, as defined in the then current Brady list of  
Approved Thermal/Thermal Transfer Media, a copy of which is available from  
Brady. Failure to use Brady-approved media is justification for invalidation of  
this thermal printhead warranty. This warranty does not cover Printheads  
which have been misused, altered, neglected, handled carelessly, or damaged  
due to improper cleaning or unauthorized repairs.  
_______________________________________________________________________  
Appendix E  
E-1  
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Warranty Service Procedures  
If a defect should occur during the warranty period, the defective unit shall be  
returned, freight and insurance prepaid, in the original shipping containers, to  
Brady at: 6555 Good Hope Road, Milwaukee, WI 53223. An RMA (Return  
Material Authorization) number must be issued before the product can be  
returned. To open an RMA please call Brady's customer service department at  
1-800-537-8791. Please include your RMA number on the outside of the box  
and on the shipping document. Include a contact name, action desired, a  
detailed description of the problem(s), and examples when possible with the  
defective unit. Brady shall not be responsible for any loss or damages incurred  
in shipping. Any warranty work to be performed by Brady shall be subject to  
Brady's confirmation that such product meets Brady's warranty. In the event of  
a defect covered by its warranty, Brady will return the repaired or replaced  
product to the Purchaser at Brady's cost.  
With respect to a defect in hardware covered by the warranty, the warranty  
shall continue in effect until the end of the original warranty period, or for sixty  
(60) days after the repair or replacement, whichever is later.  
General Warranty Provisions  
Brady makes no warranty as to the design, capability, capacity or suitability of  
any of its hardware, supplies, or software.  
SOFTWARE IS LICENSED ON AN 'AS IS' BASIS WITHOUT WARRANTY.  
EXCEPT AND TO THE EXTENT EXPRESSLY PROVIDED HEREIN, AND  
IN LIEU OF ALL OTHER WARRANTIES, THERE ARE NO  
WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT  
LIMITED TO ANY WARRANTIES OF MERCHANTABILITY OR FITNESS  
FOR A PARTICULAR PURPOSE.  
Purchaser shall be solely responsible for the selection, use, efficiency and  
suitability of Brady's products.  
_______________________________________________________________________  
E-2  
Appendix E  
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Limitation of Liability  
IN NO EVENT SHALL BRADY BE LIABLE FOR ANY INDIRECT,  
SPECIAL, OR CONSEQUENTIAL DAMAGES OR LOST PROFITS  
ARISING OUT OF OR RELATING TO BRADY'S PRODUCTS, OR THE  
PERFORMANCE OR NONPERFORMANCE THEREOF, EVEN IF BRADY  
HAS BEEN ADVISED OF THE POSSIBILITY THEREOF. BRADY's  
LIABILITY, IF ANY, TO ITS PURCHASER OR TO ANY CUSTOMER(S)  
OF ITS PURCHASER SHALL IN NO EVENT EXCEED THE TOTAL  
AMOUNT PAID TO BRADY BY THE INITIAL PURCHASER OF THE  
DEFECTIVE PRODUCT.  
IN THE EVENT ANY IMPLIED WARRANTIES (INCLUDING, BUT NOT  
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY  
AND FITNESS FOR A PARTICULAR PURPOSE) ARE FOUND TO EXIST,  
SUCH WARRANTIES ARE LIMITED IN DURATION TO THE PERIOD OF  
THE WARRANTIES SET FORTH ABOVE.  
Some States do not permit the exclusion of incidental or consequential  
damages, and in those States the foregoing limitations may not apply. The  
warranties here give you specific legal rights, and you may have other legal  
rights which vary from State to State.  
_______________________________________________________________________  
Appendix E  
E-3  
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_______________________________________________________________________  
E-4 Appendix E  
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