Bradford White Corp Water Heater EF100T150EN User Manual

Ultra High Efficiency Water Heaters  
SERVICE  
MANUAL  
Troubleshooting Guide  
and Instructions for Service  
(To be performed ONLY by  
qualified service providers)  
Models Covered  
by This Manual:  
For The Bradford White  
eF Series® Ultra High Effeciency  
Models:  
EFR160T120*(EN,SX)  
EF60T125(E)*(N,X)(A)(2)  
EF60T150(E)*(N,X)(A)(2)  
EF60T199(E)*(N,X)(A)(2)  
EF100T150(E)*(N,X)(A)(2)  
EF100T199(E)*(N,X)(A)(2)  
EF100T250(E)*(N,X)(A)(2)  
EF100T300(E)*(N,X)(A)(2)  
EF100T399(E)*(N,X)(A)(2)  
(*) Denotes Warranty Years  
Manual 238-45817-00F  
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The Bradford White eF Series® Ultra High Efficiency Water Heater is designed to  
deliver a remarkable thermal efficiency rating in a quiet running unit with venting  
options that allow for installation flexibility. Several technologically advanced  
design features are incorporated in the design that will require additional  
knowledge on the part of the qualified service provider. The information in this  
manual will instruct service and maintenance professionals on the function, proper  
diagnosis and repair of The Bradford White eF Series® Ultra High Efficiency Water  
Heater.  
The Bradford White eF Series® Ultra High Efficiency Water Heater uses a low  
Nox premix power burner located at the top of the water heater to direct a turbulent  
flame down into a submerged combustion chamber. This turbulence causes a  
thorough mixing of gas and air for optimum combustion. The combustion gases  
then travel through a three pass flue system keeping the gases moving at a high  
velocity. The combination of high turbulence and velocity results in an optimum  
transfer of heat from the flue gases into the water.  
Burner operation is controlled using an electronic ignition module. The module  
monitors the status of the electronic thermostat, vent temperature limit switch, vent  
system pressure switches and a flame sensor to control output voltage to blower  
motor, hot surface igniter/spark rod and gas valve. The module contains  
programming which determines the sequence of operation and timings for purge  
periods, trial for ignition, flame sensing and lockout. The module will also provide  
diagnostic information to help in determining the cause of system lockouts.  
The contents in this manual are detailed informational tools to assist in the proper  
diagnosis of the eF Series® Ultra High Efficiency Water Heater operational faults.  
Please read this service manual completely and provide as much information  
regarding the eF Series® Ultra High Efficiency Water Heater operation and  
installation specific concerns.  
3
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It is intended for this manual to be used by qualified service personal for the primary purpose  
of troubleshooting analysis and repair of the Bradford White eF Series®  
Ultra High  
Efficiency Water Heater. Understanding the sequence of operation section of this manual will  
contribute greatly to troubleshooting this product.  
An “Installation Check List” is shown towards the end of this manual. Compare the installation  
against the installation check list to confirm all requirements are met.  
An “eF Service Report” is shown towards the end of this manual. Completing this form will  
assist in the troubleshooting efforts. Should you need to call for technical support, Please  
provide the information shown on this form to the support technician to insure accurate  
troubleshooting.  
Troubleshooting begins with “System Observation” to determine failure mode as indicated by  
the LED status of the ignition module. Troubleshooting continues with “Failure Modes and  
Probable cause” directing the service provider to a series of test procedures to determine  
root cause of failure. Component replacement procedures directly follow the test procedures  
for a given component.  
In some difficult to diagnose conditions, it may be necessary to isolate the heater from the  
vent system to determine root cause.  
Contact Technical support immediately if diagnosis is not determined using the methods  
described in this service manual.  
Manometer:  
Multi-Meter:  
Two types available, a liquid “U” tube type or a digital (magna-helic)  
type. This device is used to measure gas and/or air pressures and  
vacuum.  
A digital type is strongly recommended. This device is used to measure  
electrical values. The meter you select must have the capability to  
measure volts AC, volts DC, Amps, micro-amps and ohms.  
Thermometer:  
Used to measure water temperature. An accurate thermometer is  
recommended.  
Water Pressure Gage:  
Used to measure water supply pressure. Also used to determine tank  
pressure by adapting to the drain valve of the heater.  
Jumper Leads:  
A length of wire (12" min.) with alligator clip at both ends.  
Various Hand Tools:  
Pipe wrench, channel locks, open end wrench set, 12" crescent wrench,  
Allen wrench set, torx bit set, screw drivers (common & phillips), long  
reach (12") magnetic tip phillips head screw driver #2 tip, ¼" nut driver,  
pliers (common & needle nose), socket set including a 1-1/16 deep well  
socket, wire cutters, wire strippers, wire crimpers, torpedo level, small  
shop vac, step ladder, and flashlight.  
4
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Serial Numbers including and AFTER GB13006174 and ALL EFR models  
Attractive digital water heater display on control panel for setting and displaying the  
temperature setpoint. Pressing temperature UP and DOWN buttons changes the  
temperature setpoint. Same water heater display used on all models. Temperature  
format may be displayed in °F or °C.  
Single control board with plug in wiring controls temperature, ignition, and blower  
operation.  
Reduced number of parts for servicing and wiring.  
Plug in wiring reduces chance of miswirng.  
Burner ignition with direct spark ignition - A high voltage spark jumps from the spark rod to  
the burner surface to ignite the gas. Eliminates burned out hot surface igniter  
replacements.  
Water heater display will show diagnostic codes in the event the water heater needs  
servicing. Aids in diagnosing and servicing the water heater.  
Water heater display can show previous error code history to further aid in servicing the  
water heater.  
NOTICE:  
THE EF100T399 MODEL SERIES DO NOT USE THE HONEYWELL  
INTEGRATED CONTROL SYSTEM. THESE MODELS USE THE UT  
ELECTRONICS CONTROL MODULE WITH HOT SURFACE IGNITION.  
5
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Recovery GPH  
at Degree Rise  
DIMENSIONS (INCHES)  
A
B
C
D
E
F
G
H
1st Hr  
Del  
Input  
Rate  
BTU/h  
Stg  
Cap  
U.S.  
Gal  
Therm  
Eff  
Ht  
Dia  
Flr  
to  
Vent  
Flr to  
Inlet  
Wtr  
Flr to  
T&P  
Valve  
Flr To  
Outlet  
Wtr  
Flr. To  
Air  
Intake  
Flr to  
Gas  
Conn Conn  
Dia  
Front  
Wtr  
Space  
Heating  
Conn  
Dia  
Gas  
Conn  
Dia  
T&P  
Valve  
Open  
(NPT)  
Shpg  
Wt  
(lbs)  
Gal  
40°F  
345  
100°F  
138  
140°F  
Model No  
@
100°F  
Rise  
%
Outlet Conn Conn  
Conn  
(NPT)  
EFR-1-60T-120 120,000  
180  
187  
211  
265  
250  
309  
364  
405  
521  
99  
60  
95.0  
96.0  
93.0  
92.0  
57  
57  
57  
57  
28 ¼  
28 ¼  
28 ¼  
28 ¼  
28 ¼  
28 ¼  
28 ¼  
28 ¼  
28 ¼  
5
5
5
5
5
5
5
5
5
13  
13  
13  
13  
13  
13  
13  
13  
13  
40  
40  
40  
40  
60  
60  
60  
60  
60  
42 ¼  
42 ¼  
42 ¼  
42 ¼  
52 ½ 53 ½  
1
1
1
1
1
1
1
1
1
1
¾
¾
¾
¾
¾
¾
¾
¾
1
¾
¾
¾
¾
¾
¾
¾
¾
1
570  
570  
570  
570  
900  
900  
900  
900  
950  
EF60T125  
EF60T150  
EF60T199  
EF100T150  
EF100T199  
EF100T250  
EF100T300  
EF100T399  
125,000  
150,000  
199,999  
150,000  
199,999  
250,000  
300,000  
399,999  
363.6 145.5 103.9 60  
422.7 169.1 120.8 60  
52 ½ 53 ½ 1 ½  
52 ½ 53 ½ 1 ½  
52 ½ 53 ½ 1 ½  
557.6  
223  
158  
129  
171  
210  
239  
322  
60  
450.5 180.2  
100 99.1 77 5/8  
100 98.5 77 5/8  
100 97.0 77 5/8  
100 92.0 77 5/8  
100 93.0 77 5/8  
62 ¼ 73 1/8 74 ¾ 1 ½  
62 ¼ 73 1/8 74 ¾ 1 ½  
62 ¼ 73 1/8 74 ¾ 1 ½  
62 ¼ 73 1/8 74 ¾ 1 ½  
62 ¼ 73 1/8 73 ¼ 1 ½  
597  
238.8  
734.8 293.9  
836.4 334.5  
1,127  
451  
6
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Power supply  
Dedicated 120 VAC, 60 Hz, 15A, GFI  
Minimum 1" NPT for EF100T399, all others ¾" NPT  
(schedule 40 black iron pipe recommended)  
Gas Supply  
Approved Gas Type  
Natural or Propane. Unit must match gas type supplied.  
Gas Pressure (Nat & L.P.) 14.0" W.C. maximum static, 4.5" W.C. minimum running (recommend 7.0" W.C. min running)  
Venting System Power vent, balanced direct vent or unbalanced direct vent. See vent tables on page 7  
Approved Vent Materials PVC or CPVC  
Minimum Clearance  
18" from top, 24" from front, 4" sides and rear.  
for Servicing  
Maximum Water Supply  
Pressure  
150 PSI  
Thermostat Sensor  
Temperature Dial  
Thermostat Board  
Ignition Module  
11,900 Ohms @ 70°F, ECO opens @ 201°F Max., ECO close @ 100°F Min.  
Min. set point 5400-6600 ohms, Max set point 0-50 ohms.  
Max temp 180°F, Min temp 91°F, 24VAC, 60Hz max.  
See “Sequence of Operation, for models starting with CF serial and later”  
120VAC primary, 24VAC secondary, 40VA.  
Transformer  
Hot Surface Igniter  
Flame Sensor Output  
Gas Valve  
120VAC, 30-120 ohms @ room temperature.  
Minimum 1 micro amp, Typical range 4 to 7 micro amps.  
Negative regulation, 24 VAC, ½" PSI max., 4.5" W.C. Minimum running inlet.  
Normally closed, opens @ 350°F, manual reset.  
Vent Safety Switch  
Intake Pressure Switch  
“CF” serial number or  
later  
Not required.  
Intake Pressure Switch  
serial numbers prior to  
“CF”  
Blocked Vent Pressure  
Switch “CF” serial  
number or later  
24VAC, normally closed, opens on vacuum increase @ -1.20 W.C.  
24VAC, normally closed, opens when pressure increases to +2.70 W.C.  
24VAC, normally open, closes on pressure increase as follows  
Note 1:  
+2.58" W.C.  
+1.50" W.C.  
+1.22" W.C.  
+2.08" W.C.  
+0.55" W.C.  
EF(60,100)T199  
Exhaust pressure switch  
serial numbers prior to  
“CF”  
EF100T150 (see note 2)  
EF60T150, EF100T250  
EF60T125  
EF100T300 (see note 3)  
Note 2: +5.6" W.C. on serials prior to AH5039107  
Note 3: +0.8" W.C. on serials prior to AK5288269  
Blower  
120VAC, 60Hz, .6-1 amps, 6400 RPM.  
Combustion Levels  
CO2: 10-11%, CO: less then 0.04 percent (400 PPM) air free  
7
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Serial Numbers including and AFTER GB13006174 and ALL EFR models  
Power supply  
Gas Supply  
Dedicated 120 VAC, 60 Hz, 15A  
Minimum ¾" NPT  
(schedule 40 black iron pipe recommended)  
Approved Gas Type  
Gas Pressure (Nat & L.P.) 14.0" W.C. maximum static, 4.5" W.C. minimum running (recommend 7.0" W.C. min running)  
Venting System Power vent, balanced direct vent or unbalanced direct vent. See vent tables on page 7  
Natural or Propane. Unit must match gas type supplied.  
Approved Vent Materials PVC or CPVC  
Minimum Clearance  
18" from top, 24" from front, 4" sides and rear.  
for Servicing  
Maximum Water Supply  
Pressure  
150 PSI  
11,900 Ohms @ 70°F, ECO opens @ 207°F Max., ECO close @ 120°F Min. Redundant  
sensor for ECO. Sensor inside well for easy replacement of sensor.  
Thermostat Sensor  
Control Display  
Control Board  
Digital display, 24 volts. Temperature Range: 70-180 deg. F. Used to set tank temperature  
(deg. F or deg. C), show operating status, Display error codes, error code history, limit  
maximum setpoint temperature.  
Operates from 24 volt from transformer. Controls tank temperature, ignition functions,  
combustion blower. See ignition timings in sequence of operation for Integrated Control.  
Transformer  
120VAC primary, 24VAC secondary, 40VA.  
Spark Rod Igniter  
Flame Sensor Output  
Gas Valve  
0.22" nominal gap to the burner surface.  
Minimum 1 micro amp, Typical range 5 to 30 micro amps.  
Negative regulation, 24 VAC, ½" PSI max., 4.5" W.C. Minimum running inlet.  
Normally closed, opens @ 350°F, manual reset.  
Vent Safety Switch  
Blocked Vent Pressure  
Switch  
24VAC, normally closed, opens when pressure increases to +2.70 W.C.  
Blower  
120VAC, 60Hz, .6-1 amps, 6400 RPM.  
Combustion Levels  
CO2: 10-11%, CO: less then 0.04 percent (400 PPM) air free  
NOTICE:  
THE EF100T399 MODEL SERIES DO NOT USE THE HONEYWELL  
INTEGRATED CONTROL SYSTEM. THESE MODELS USE THE UT  
ELECTRONICS CONTROL MODULE WITH HOT SURFACE IGNITION.  
8
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Balanced Direct Vent Systems  
PVC, CPVC  
Power Vented Systems  
PVC, CPVC  
Total length of intake piping and exhaust piping  
added together must not exceed “Maximum  
Combined Length”  
Total length of exhaust piping must not exceed  
“Maximum Vent Length”  
Shown below  
Shown below  
Maximum Combined Length (feet)  
Maximum Vent Length (feet)  
Model Number  
EFR-1-60T120  
EF60T125, EF100T150  
EF60T150, EF100T199  
EF60T199  
2"  
60'  
3"  
120'  
120'  
100'  
80'  
4"  
Model Number  
EFR-1-60T120  
EF60T125, EF100T150  
EF60T150, EF100T199  
EF60T199  
2"  
60'  
3"  
120'  
120'  
100'  
80'  
4"  
170'  
170'  
150'  
130'  
130'  
110'  
100'  
170'  
170'  
150'  
130'  
130'  
110'  
100'  
30'  
30'  
30'  
30'  
30'  
30'  
EF100T250  
N/A  
N/A  
N/A  
80'  
EF100T250  
N/A  
N/A  
N/A  
80'  
EF100T300  
60'  
EF100T300  
60'  
EF100T399  
50'  
EF100T399  
50'  
Unbalanced Direct Vent Systems  
Air intake CAN NOT exceed exhaust  
by more than 30 feet  
WARNING! The EF100T250 and EF100T300 models are not  
approved for 2 inch diameter vent pipe. Venting with 2 inch  
pipe on these models may result in damage to the water heater  
or cause an unsafe condition. DO NOT use 2 inch Vent or Air  
Intake Pipe on EF100T250/300 models.  
Notes:  
1) Multiply the total number of 90° elbows (intake and exhaust) by 5 feet. Do not include the  
termination fittings or 3" condensate elbow.  
2) Multiply the total number of 45° elbows (intake and exhaust) by 2 ½ feet.  
3) Add this to the total length of straight pipe - intake and exhaust.  
4) The sum total of all elbows and straight pipe - intake and exhaust must not exceed maximum  
lengths from tables above.  
Example: EF100T199  
A 3" Balanced Direct vent system has 30 feet of straight exhaust pipe and 30 feet of straight  
intake pipe. It has 3- 90° elbows in the exhaust and 3- 90° elbows in the intake. It has 1- 45°  
elbow in the exhaust and 1- 45° elbow in the intake.  
Therefore:  
6- 90° elbows x 5 feet = 30 feet.  
2- 45° elbows x 2½ feet = 5 feet.  
60 feet of straight pipe + 30 feet + 5 feet = 95 feet.  
System is within “Maximum Combined Length” from table above.  
9
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For models prior to CF serial numbers  
For models prior to CF serial numbers  
1
Thermostat calls for heat.  
-Prior to energizing blower, ignition module checks safety circuits for normal switch positions:  
a) Vent temp switch normally closed.  
b) Intake pressure switch normally closed.  
c) Exhaust pressure switch normally open.  
If the vent temp switch is open, the control waits indefinitely for temp switch to close (green light stays on).  
If the exhaust pressure switch contacts are closed (not in normal position), the ignition module will wait 45 seconds for  
pressure switch contact to open before energizing blower. If after 45 seconds and pressure switch contacts do not open,  
the ignition module locks out with the PURGE light flashing indicating pressure switch fault.  
2
3
Blower energizes.  
Pressure switch proves blower/vent system operation.  
If the N.O. contacts of the exhaust pressure switch do not close within 5 minutes of the blower being on,  
the control locks out with the PURGE light flashing indicating pressure switch fault.  
4
5
6
Blower pre-purge period (5 seconds) indicated by the PURGE LED on the module.  
Igniter warm up (18 seconds), indicated by the IGNITER LED on the module.  
Trial for ignition (4 seconds, three trials).  
a) Flame establishing period (2.5 seconds) gas valve and igniter on, indicated by the IGNITER and VALVE LED  
on the module.  
b) Burner on, flame proving period (1.5 seconds, looking for minimum of 1 micro amps), indicated by the FLAME  
& VALVE LED on the module.  
7
Steady state operation.  
Ignition module monitors:  
- Thermostat circuit.  
- When thermostat opens, gas valve is shut down and post purge begins.  
- Safety circuit.  
- If vent temp switch opens, gas valve is shut down, system will post purge and wait for switch to close before  
attempting re-ignition.  
- If either pressure switch opens, Gas valve is shut down, Blower is shut down for 30 seconds after which blower  
is re-energized and system attempts re-ignition starting at pressure switch proving mode.  
-Flame sensor circuit.  
- If flame is lost, gas valve is shut down, system will post purge and system attempts  
re-ignition starting at pressure switch proving mode.  
8
9
Thermostat satisfies.  
Burner off.  
10  
Blower post purge (15 seconds).  
10  
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For models prior to CF serial numbers  
For models prior to CF serial numbers  
Lockout Conditions  
If normally closed pressure switch contacts open during burner operation, gas valve closes, burner shuts off. Blower  
restarts after 30 seconds and runs 5 minutes to wait for pressure switch to close. If not, locks out.  
The system will go into lock out mode for the following reasons:  
- Pressure switches stuck open or closed.  
a) Check for exhaust or intake obstructions.  
b) Check for compliance with vent tables.  
c) Check for evidence of moisture or condensate present in pressure switch tubing or pressure switch.  
- No ignition after 3 attempts.  
a) Check gas pressures.  
b) Igniter resistance too high (lower resistance preferred <150 Ohms).  
c) Check venturi screw adjustment (6 ½ turns from bottom)  
d) Flame sense micro amp not present (1 to 5 micro amps required).  
Lock out reset is accomplished by shutting OFF the line voltage to the system or opening the 24V thermostat  
circuit for at least 2 seconds.  
System will automatically reset lockout after 1 hour of continuous call for heat from the thermostat. Three ignition trials will  
be attempted each hour until the thermostat is satisfied.  
Ignition Module Specifications  
Control Functions:  
- Ignition & heating functions in response to thermostat.  
- Hot surface ignition using a microprocessor to control timing, flame sensing using flame rectification & ignition  
retries.  
- Monitoring of system pressure switches and limit switches.  
- Control of gas valve, inducer motor, and hot surface igniter element based on thermostat demand and status of  
safety inputs.  
- Diagnostic indicators to provide information on power to control and control status.  
- Non-interchangeable polarized plug-in connectors for all interconnections.  
Control Inputs:  
Control Outputs:  
- Thermostat call for heat.  
- Limit Switch Circuit (normally closed)  
- Pressure Switch Circuit (normally open)  
- Flame sensing.  
- Inducer motor  
- Hot surface igniter  
- Gas valve  
WIRING DIAGRAM  
- Status indicator LEDs  
Power - Green  
Purge - Red  
- Low voltage supply.  
- Line voltage supply.  
Igniter - Red  
Valve - Red  
Flame - Red  
IGNITION MODULE  
11  
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For models starting with  
CF serial numbers and later.  
For models starting with CF serial numbers and later.  
1
2
Thermostat calls for heat.  
Prior to energizing blower, ignition module checks to make sure the vent temperature switch is in the normally closed  
position. If the vent temperature switch is open, the control waits indefinitely for the temperature switch to close.  
Blower energizes, pressure switch contacts are normally closed. If the pressure switch contacts are open, blower  
operates for up to 5 minutes waiting for contacts to close, then blower stops and flashes red PURGE LED indicating lock-  
out condition.  
3
4
Blower pre-purge period (5 seconds) indicated by PURGE LED on the module  
Igniter warm up (18 seconds), indicated by the IGNITER LED on the module. Note: The blocked vent pressure switch  
must be in the normally closed position for the ignition cycle to start.  
5
Trial for Ignition (4 seconds, 3 trials).  
a) Flame establishing period (2.5 seconds), gas valve and igniter on, indicated by the IGNITER and VALVE LED on the  
module.  
b) Burner on, flame proving period (1.5 seconds, looking for minimum of 1 micro amps), indicated by the FLAME &  
VALVE LED on the module.  
Steady state operation.  
6
Ignition module monitors:  
- Thermostat circuit.  
- When thermostat opens, gas valve is shut down and post purge begins.  
- Safety circuit.  
- If vent temperature switch opens, gas valve is shut down, system will post purge and wait for switch to close  
before attempting re-ignition.  
- If the blocked vent pressure switch opens, indicating a blocked exhaust vent condition, the gas valve is shut  
down, blower shuts down for 30 seconds and is re-energized and system attempts re-ignition if the pressure  
switch is closed. Blower operates for 5 minutes to wait for pressure switch to close, then shuts off with purge  
light flashing (lock-out). Will restart in 1 hour to attempt to close the switch and restart ignition sequence.  
- Flame sensor circuit.  
- If flame is lost, gas valve is shut down, system will post purge and system attempts re-ignition.  
7
8
9
Thermostat satisfied.  
Burner off.  
Blower post purge (15 seconds).  
12  
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For models starting with  
CF serial numbers and later.  
For models starting with CF serial numbers and later.  
Lockout Conditions  
Lockout conditions:  
The system will go into lock out mode for the following reasons:  
Blocked vent pressure switch contacts open:  
Check for obstruction in exhaust pipe and vent terminal.  
Check for blocked condensate trap or drain line. In cold climates, make sure drain is not frozen.  
No ignition after 3 attempts:  
a) Check inlet and outlet gas pressures (pressure taps located on top of gas valve).  
b) Igniter resistance too high (lower resistance preferred < 150 ohms).  
c) Misadjusted veturi screw (should be 6.5 turns out from bottom).  
d) Flame sense microamp not present (1.0 microamps minimum, should be 5 microamps or more). If burner lit,  
check flame rod for deposits.  
e) Check burner tube condition. Refer to section EF-III for Burner Tube Inspection and Replacement.  
Ignition Module Specifications  
Control Functions:  
- Ignition & heating functions in response to thermostat.  
- Hot surface ignition using a microprocessor to control timing, flame sensing using flame rectification & ignition  
retries.  
- Monitoring of system pressure switches and limit switches.  
- Control of gas valve, inducer motor, and hot surface igniter element based on thermostat demand and status of  
safety inputs.  
- Diagnostic indicators to provide information on power to control and control status.  
- Non-interchangeable polarized plug-in connectors for all interconnections.  
Control Inputs:  
Control Outputs:  
- Thermostat call for heat.  
- Blocked vent pressure switch  
(normally closed)  
- Inducer motor  
- Hot surface igniter  
- Gas valve  
- Flame sensing.  
- Status indicator LEDs  
Power - Green  
Purge - Red  
- Low voltage supply.  
- Line voltage supply.  
WIRING DIAGRAM  
Igniter - Red  
Valve - Red  
Flame - Red  
IGNITION MODULE  
13  
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For models with Honeywell Integrated Control  
System w/ Direct Spark Ignition  
Serial Numbers including and AFTER GB13006174 and ALL EFR models  
(Excluding EF100T399 model series)  
1
2
Thermostat calls for heat.  
Combustion blower starts.  
3
4
Blower pre-purge period of 30 seconds.  
Trial for Ignition. (5 seconds, 3 trials).  
Flame establishing period (3 seconds), gas valve opens, sparks from spark rod to burner surface to ignite  
the gas.  
Burner on, flame proving period (2 seconds). Requires a minimum of 0.8 microamp through flame sense  
rod to prove flame.  
If either blocked vent safety switch contacts (normally closed) or blocked vent pressure switch contacts  
(normally closed) are open, then the ignition sequence will not start and an error code 29 (Pressure switch  
failed to close or open) will be shown on the display.  
5
Steady State Operation: Burner continues to operate until:  
Thermostat circuit opens, gas valve closes, blower continues to operate for 30 second post-purge period.  
If the normally closed blocked vent pressure switch opens, the gas valve closes, the blower continues to  
operate indefinitely and error code 29 will be displayed after a couple minutes with “Service Needed”,  
“Pressure Switch”.  
If the normally closed 1st Pass Collector vent safety switch opens, the gas valve closes, the blower post-  
purges, then shuts off with error code 26 displayed in a lockout condition.  
6
Thermostat satisfied  
7
8
Gas valve closes, burner extinguished.  
Blower post purge for 30 seconds.  
14  
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For models with Honeywell Integrated Control  
System w/ Direct Spark Ignition  
Serial Numbers including and AFTER GB13006174 and ALL EFR models  
Lockout Conditions  
The system will go into lock out mode for the following reasons:  
1.  
ERROR CODE 62 or 63  
Control board will go into “Soft Lockout” if the main burner cannot be lit or fails to prove flame after 3 ignition trials.  
The water heater display indicates a lockout condition by showing an error code number (62 or 63) with “Service  
Needed” in the control display window. Refer to error codes in the diagnostic section of this Service Manual. In a  
“Soft Lockout” condition, the control will wait for 60 minutes and then make 3 more attempts to light the main  
burners. Soft lockout reset is accomplished by depressing the lower right button under “Reset” for 3 seconds.  
2.  
3.  
ERROR CODE 65  
If the top of the tank should exceed 200°F, then the high limit control will shut off the burner and the water heater  
will go into a “Hard Lockout”. Error code 65 will be shown in the water heater display. The control can only be  
reset in the “Service Mode”, which is detailed in the “Troubleshooting” section of this Service Manual.  
ERROR CODE 29  
If the exhaust terminal becomes blocked or the condensate elbow fails to drain condensate, the normally closed  
exhaust pressure switch will open, the gas valve closes, and error code 29 will appear on the control display.  
When the condition is corrected, the error code will disappear and the water heater will resume normal operation.  
No resetting of the control display is needed for the pressure switch error code.  
4.  
ERROR CODE 26  
If the vent safety switch located near the exhaust pressure switch should open, the gas valve will close, the blower  
will post-purge and error code 26 will appear on the display. The lockout condition will reset once the problem is  
corrected and the switch reset. Refer to “Vent Safety Switch Testing and Replacement” in this Service Manual.  
CONNECTION/WIRING DIAGRAM  
WIRING DIAGRAM  
CONNECTION DIAGRAM  
GROUND  
BLACK  
WHITE  
MV  
BR  
120 VOLTS  
120 VOLTS  
BLOWER MOTOR  
CONTROL  
LOWER  
SENSOR  
& ECO  
M
7
4
1
8
5
2
9
6
3
24V  
PV/MV  
BLOWER RELAY  
BL  
120 VAC  
24 V.  
BK  
Y
Y
W
GAS VALVE  
BK  
GY  
R
1
2
3
P.S. (N.C.)  
24V  
GY  
R
P.S. TSTAT ECO  
NC  
R
R
COLLECTOR  
LIMIT  
GY  
GY  
COLL HIGH-LIMIT  
LIMIT (N.C.)  
GY  
SENSOR 1  
E-COM  
DISPLAY  
6 PIN CONNECTOR  
TO PRESSURE  
SWITCH HARNESS  
GAS VALVE  
1
PV  
24V  
2
5
R
1
2
3
2
3
W
120V  
GN  
BK  
O
R
MV  
4
5
6
1
2
3
SENSE  
M
M
1
W
W
BLOWER RELAY COIL  
CONTROL  
DISPLAY  
2
R
(BOARD CIRCUIT)  
COMBUSTION  
HIGH VOLTAGE  
3
BK  
INDUCER  
BLOWER  
SENSE  
SPARK  
E-COM  
W
1
2
CONTROL BOARD  
LINE IN  
TOGGLE SWITCH  
O
LIGHT  
BK  
1
HIGH VOLTAGE  
SPARK  
G
SECONDARY  
W
BK  
BL  
Y
2
L1  
NOTE:  
1
2
3
24V  
LOAD  
IF ANY OF THE ORIGINAL WIRES AS SUPPLIED WITH THE APPLIANCE  
MUST BE REPLACED. IT MUST BE REPLACED WITH 18. GA STRANDED  
GN  
3
4
GN  
105°C WIRE OR ITS EQUIVALENT.  
W
N
SI UN DES CONDUCTEURS D'ORIGINE FOURNI AVEC L'APPAREIL DOIT  
ETRE REMPLACE UTILISER UN CONDUCTEUR 18 GA STRANDED 105°C  
LINE  
120V  
TRANSFORMER  
GND  
120 VOLTS AC  
OU L'EQUIVALENT.  
PRIMARY  
15  
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System Observation  
For models with Hot Surface Ignition  
WARNING  
Is front panel power  
switch light on,  
indicating power?  
Position front panel  
power switch to  
“ON” position.  
N
120 volt potential exposure. Use caution  
making voltage checks to avoid personal injury.  
Y
Power Switch  
Is there 120VAC  
across switch?  
Light burned out,  
Y
Y
replace switch.  
(see photo at right)  
N
Terminal Block  
Is there 120VAC  
across terminal block?  
(see photo at right)  
Repair/replace wire  
harness to switch.  
N
Determine power  
source problem and  
correct.  
Refer to ignition module  
illustration, is there 120VAC  
going to module at locations  
P7(1) and P7(3)?  
Refer to ignition module  
illustration, is there 24VAC  
going to module at locations  
P2(1) and P2(2)?  
Refer to ignition module  
Y
Is ignition module  
power light on?  
N
Y
illustration, is there 120VAC  
between P1(1) and P1(3)?  
Y
N
N
N
Replace ignition module.  
(see “Ignition Module Replacement”)  
Replace transformer.  
(see “Transformer Replacement”)  
Replace ignition module.  
(see “Ignition Module Replacement”)  
IGNITION MODULE  
Is ignition module  
power and flame light  
flashing?  
Y
Supply voltage polarity  
is incorrect.  
N
Reestablish power and  
Adjust thermostat to  
call for heat,  
Did heater complete  
heating cycle and did  
blower post purge?  
Reset heater by  
interrupting power.  
Allow heater to run  
through heating cycle.  
N
See next page  
tank must be cold.  
Y
System is OK.  
16  
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LED status & probable cause  
For models with Hot Surface Ignition  
Determine failure mode by observing flashing LED status on ignition module.  
LED status and probable cause shown below.  
* Denotes conditions that may require the water heater to be isolated from the vent  
system to determine root cause.  
LED STATUS  
Only power light  
is on and water heater  
will not function.  
Probable Cause*  
Exhaust pressure  
switch. (see “Exhaust  
Pressure Switch  
Testing and  
Probable Cause  
Thermostat circuit.  
(see “Thermostat Circuit  
Testing and Replacement”)  
Probable Cause  
Vent safety switch.  
(see “Vent Safety Switch  
Testing and Replacement”)  
Replacement”)  
LED STATUS  
Purge light flashing.  
Probable Cause*  
Exhaust pressure  
switch. (see “Exhaust  
Pressure Switch  
Testing and  
Probable Cause*  
Probable Cause  
Blower.  
(see “Blower Testing  
and Replacement”)  
Intake pressure switch. Only for  
models prior to CF serial number  
(see “Intake Pressure Switch  
Testing and Replacement”)  
Replacement”)  
LED STATUS  
Valve light flashing.  
Probable Cause  
Hot surface igniter.  
(see “Hot Surface  
Igniter Testing and  
Replacement”)  
Probable Cause*  
Combustion system.  
(see “Combustion  
System Testing and  
Replacement”)  
Probable Cause  
Flame sensor.  
(see “Flame Sensor  
Testing and Replacement”)  
LED STATUS  
Power & flame  
light flashing.  
Probable Cause  
Supply voltage  
polarity.  
17  
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System Observation  
For models with Direct Spark Ignition  
Water Heater Fault: Water heater does not operate  
Display Error Code: Water heater display does not operate - blank display  
WARNING  
Check main power supply to water  
120 volt potential exposure. Use caution  
heater - fuse, circuit breaker, plug  
receptacle, line cord or wiring to water  
heater.  
making voltage checks to avoid personal injury.  
CAUTION  
Use caution not to damage connectors when  
making voltage measurements or jumping terminals  
Check to make sure switch on front of  
control panel is in the ON position  
Refer to Control Board illustration.  
Voltage at primary pins P2(1) & P2(3)  
will be 110-120. If not, check Line In  
pins P3(1) & P3(4). Check line cord with  
volt meter. Replace line cord if  
defective.  
Verify Primary voltage at the  
control board.  
Verify Secondary voltage at the control  
board.  
Refer to Control Board illustration. Voltage at  
secondary pins P4(1) & P4(2) will be 24VAC.  
If not, check transformer. Replace  
Transformer  
Top terminals are 24VAC;  
Bottom terminals are 120VAC  
transformer or wire harness.  
CONTROL BOARD  
3
1
2
2
1
1
1
6
5
4
3
3
1
8
5
1
2
3
3
1
4
J1  
P5  
P4  
P9  
P10  
P2  
P3  
P7  
Does water heater display operate?  
Does the combustion blower start to  
operate? Increase thermostat setting if  
tank is warm.  
Is 24VAC present between  
RED and BLACK wire pin  
connections on the back of  
Control Display?  
Check wires for proper termination  
to control display.  
Are wire terminations connected  
properly to control display?  
N
Y
Y
Replace Control  
Display.  
N
N
Y
Is 24VAC present between E-COM  
screw terminals P9(2) & P9(3) on  
the Control Board.  
Check wire  
harness for  
proper continuity  
Make proper wire  
terminations  
Y
Display Operates - See next  
page  
N
Replace  
Control Board  
18  
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System Observation  
For models with Direct Spark Ignition  
WARNING  
120 volt potential exposure. Use caution  
making voltage checks to avoid personal injury.  
From previous page  
CAUTION  
Use caution not to damage connectors when  
making voltage measurements or jumping terminals  
Replace control board if display  
shows “heating” and no voltage is  
present to the blower harness.  
Make sure there are no error  
codes for the temperature  
sensors (following sections)  
before replacing control board.  
Error code #29 on display. Refer to Control Board  
illustration. Measure voltage between terminals P7(3) &  
P7(5) on the “inducer” output (make sure the control display  
shows “heating” in the status mode, if not increase the  
setpoint). Is there 110-120 VAC?  
N
N
Does combustion blower operate?  
Y
Y
N
Check the voltage at the connection to the  
blower. Is 110-120 VAC present?  
Y
Replace blower.  
Replace wire harness.  
Check resistance of high voltage  
Remove high voltage wire connected at the spark rod and  
hold approximately ¼" from metal ground with insulated  
pliers during the ignition cycle (3 second spark trial period).  
Is there spark to ground?  
cable. Resistance should be 0-1  
ohms. If resistance is high, replace  
spark cable. If spark cable is good,  
replace Control Board.  
N
N
Can sparking be seen/heard at the  
spark rod to the burner?  
Y
Y
Check continuity of spark rod and spark rod  
gap to burner.  
(see section “Spark Rod Gap Adjustment”)  
Error code #62 on display. See  
main burner lights, no flame signal  
in section “Combustion System  
Testing and Replacement”  
N
N
Does Main Burner Light?  
Y
Check to see if control display shows any other error  
codes (29, pressure switch, 26, vent safety switch, or 65,  
high limit). If so, refer to the appropriate section for  
testing and replacement.  
Error code #63 on display. (see  
“Combustion System Testing and  
Replacement”)  
Does burner continue until  
thermostat set point is reached?  
See setting display in Service Mode  
and displaying temperature  
sensors.  
Y
CONTROL BOARD  
Does blower post-purge for 30  
seconds?  
3
2
Y
1
2
1
3
1
1
4
6
3
1
3
1
8
5
4
5
1
2
3
System okay  
J1  
P5  
P4  
P9  
P10  
P2  
P3  
P7  
19  
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Accessing Service Mode on Control Display  
For models with Honeywell Integrated Control  
The display has a “service mode” for changing the maximum setpoint and accessing information in aiding servicing  
of the water heater. This procedure is for service and installation personnel only. To enter the Service Mode, follow  
the steps illustrated below:  
Step 1: Press “Select” and “Temperature Up” buttons together and hold for 3 seconds until “Max Setpoint” is shown  
in the display.  
"Max Setpoint"  
next to Temperature  
Setpoint value.  
Max  
Setpoint  
idle  
Operational  
Status  
SELECT  
SET  
Step 2: Pressing “Select” button will change display to next mode  
Water  
Temp  
°F  
idle  
Status  
Operational  
SELECT  
SET  
The following is the sequence of modes available in “Service Mode” by pressing the “Select” button:  
Error Code Number (Display/Reset). This is only shown if there is an operating error in the “User Mode”.  
Error Code Shown  
in Water Heater Display  
Status Service Needed  
SELECT  
Lockout RESET  
20  
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Accessing Service Mode on Control Display  
For models with Honeywell Integrated Control  
1. Max Setpoint (Display/Change)  
Max Setpoint value in  
Water Heater Display  
Max  
°F  
Setpoint  
idle  
Operational  
Status  
SELECT  
SET  
2. Tank Sensor Temperature Displayed Water Temperature Average.  
Water Temp  
°F  
idle  
Status  
Operational  
SELECT  
SET  
3. Flame Current of Burner Flame Sensor (Displays only in the Heating Cycle)  
µA  
Heating  
Flame Current  
Operational  
Status  
SELECT  
SET  
21  
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Accessing Service Mode on Control Display  
For models with Honeywell Integrated Control  
4. Setpoint (Display/Change)  
setpoint  
°F  
idle  
Operational  
Status  
SELECT  
SET  
5. °F/°C (Display/Change)  
setpoint  
°F °F/C°  
idle  
Operational  
Status  
SELECT  
SET  
6. Differential (Display only - shows the differential of the thermostat)  
Differential  
°F  
idle  
Status  
Operational  
SELECT  
SET  
22  
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Accessing Service Mode on Control Display  
For models with Honeywell Integrated Control  
7. Software Version (Display only)  
Soft  
idle  
Operational  
Status  
SELECT  
SET  
8. Error Code History (Displays if there are present error codes or up to 10 previous error codes). Water Heater  
Display will show a “--“ if there are no error codes.  
idle  
Operational  
Status  
SELECT  
SET  
To change the Maximum Setpoint Limit (Max Setpoint) for the temperature setpoint:  
Step 1: In service mode press the “Select” button until “Max Setpoint” is displayed.  
WARNING  
Setting the water temperature  
to the maximum set point can  
Max  
°F  
Setpoint  
result in scalding hot water  
delivered to the faucets. It is  
highly recommended that the  
maximum setpoint be adjusted  
to the lowest temperature  
possible for the needs of the  
installation. Make sure the  
water heater control display is  
not in a public area that can  
result in the temperature  
settings being improperly  
adjusted.  
idle  
Status  
Operational  
SELECT  
SET  
23  
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Accessing Service Mode on Control Display  
For models with Honeywell Integrated Control  
Step 2: Press “Set” button to enter setting mode. “Max Setpoint” will flash to indicate setting mode.  
"Max Setpoint" Flashes  
Max  
°F  
Setpoint  
idle  
Operational  
Status  
SELECT  
SET  
Step 3: Press the “UP” or “DOWN” buttons to change the maximum setpoint value. This will limit the maximum setpoint  
the user can select. Note: The maximum setpoint is approximately 180°F.  
"Max Setpoint" continues to flash  
while making adjustments  
Max  
°F  
Setpoint  
idle  
Operational  
Status  
SELECT  
SET  
Step 4: Press “Set” button to confirm new “Max Setpoint” value and stop setting mode.  
"Max Setpoint" stops flashing  
Max  
°F  
Setpoint  
idle  
Status  
Operational  
SELECT  
SET  
24  
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Accessing Service Mode on Control Display  
For models with Honeywell Integrated Control  
Step 5: 30 Seconds after the last button press, the Water Heater Display will go back to “User Mode”. It will read “Max  
Setpoint” without showing a temperature value if the temperature setpoint is at the maximum setting. The Water  
Heater Display can be set back to the “User Mode” immediately by pressing both the “Temperature Up” and “Select”  
buttons together for 3 seconds.  
Max  
Setpoint  
idle  
Status  
Operational  
SELECT  
SET  
Exiting Service Mode  
Display of Water Temperature:  
Step 1: In Service Mode, Press the “Select” button until “Water Temp” is displayed in the upper right section of the  
water heater display. This is the reading for the sensor.  
°F  
idle  
Operational  
Status  
Lower Sensor  
SELECT  
SET  
2
25  
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Accessing Service Mode on Control Display  
For models with Honeywell Integrated Control  
To Display Flame Sense Current of the Pilot Flame Sensor:  
The pilot flame sense current is available only when the burners are in operation. Step 1: Make sure the status displays  
“Heating” or draw enough hot water to start the burners. Step 2: Enter the “Service Mode” described previously. Step 3:  
Press the “Select” button until a number value is displayed with “Flame Current” to the right of the number. The value  
displayed is in microamps (µA).  
Flame  
Current  
µA  
Heating  
Operational  
Status  
SELECT  
SET  
To Display and Change Temperature Setpoint:  
Step 1: In “Service Mode” press the “Select” button until “Setpoint” is shown in the water heater display  
setpoint  
°F  
idle  
Status  
Operational  
SELECT  
SET  
26  
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Accessing Service Mode on Control Display  
For models with Honeywell Integrated Control  
Step 2: Press the “Set” button to enter the setting mode. “Setpoint” will flash in the water heater display.  
setpoint  
°F  
idle  
Operational  
Status  
SELECT  
SET  
Step 3: To raise the temperature setpoint, press the “Temperature Up” button until the desired temperature is shown on  
the water heater display.  
NOTICE  
The maximum temperature that can be set in the Water Heater Display is limited to the “Max Setpoint” described  
previously. To change the “Max Setpoint”, refer to the procedure “To Change the Maximum Setpoint Limit…"  
described previously under “Accessing the Service Mode on the Water Heater Display”.  
WARNING  
Setting the water temperature  
to the maximum set point can  
result in scalding hot water  
delivered to the faucets. It is  
setpoint  
°F  
highly recommended that the  
maximum setpoint be adjusted  
to the lowest temperature  
possible for the needs of the  
installation. Make sure the  
water heater control display is  
not in a public area that can  
result in the temperature  
settings being improperly  
adjusted.  
idle  
Status  
Operational  
SELECT  
SET  
Step 4: To lower the temperature setpoint, press the “Temperature Down” button until the desired temperature is shown  
on the water heater display.  
"Setpoint" Flashes  
setpoint  
°F  
idle  
Status  
Operational  
SELECT  
SET  
27  
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Accessing Service Mode on Control Display  
For models with Honeywell Integrated Control  
Step 5: When the desired setpoint is reached on the water heater display, press the “Set” button to confirm the new  
setpoint. “Setpoint” stops flashing in the water heater display.  
setpoint  
°F  
idle  
Status  
Operational  
SELECT  
SET  
To Display and Change Temperature Format (°F/°C):  
To Change Temperature Format in Display from °F to °C or °C to °F:  
Step 1: While in “Service Mode”, press “Select” button until “°F/°C” is shown in the upper right portion of the water heater  
display.  
°F °F/C°  
idle  
Operational  
Status  
SELECT  
SET  
Step 2: Press “Set” button to change temperature format. “°F/°C” symbol will flash in the water heater display.  
°F °F/C°  
idle  
Operational  
Status  
SELECT  
SET  
28  
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Accessing Service Mode on Control Display  
For models with Honeywell Integrated Control  
Step 3a: Press “Temperature Up” button to change temperature format to °C  
°C °F/C°  
idle  
Status  
Operational  
SELECT  
SET  
Step 3b: Press “Temperature Down” button to change temperature format to °F  
°F °F/C°  
idle  
Operational  
Status  
SELECT  
SET  
Step 4: Press “Set” button to confirm °F or °C format. °F/°C will stop flashing  
°F °F/C°  
idle  
Operational  
Status  
SELECT  
SET  
29  
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Accessing Service Mode on Control Display  
For models with Honeywell Integrated Control  
Step 5: Pressing “Select” button will return display to setpoint in format selected (°F or °C) immediately  
°F  
idle  
Operational  
Status  
Lower Sensor  
SELECT  
SET  
Error Codes and Error History Display:  
If there is an operating problem with the water heater, an error code number will appear on the water heater display with  
“Service Needed” to the right of the “Status” indicator. The error code label is located under the Water Heater Display  
and the following section in this Service Manual explains the error codes with corrective actions to repair the water  
heater.  
idle  
Service Needed  
SELECT  
SET  
Example of Error Code in the Display  
Error Code History:  
In “Service Mode” pressing the “Select” button after the “Software Version” (item 8 in the previously described sequence  
of service modes) will show an error code history, if there have been any previous operating problems with the water  
heater. If the display shows --, there is not a current error code.  
The Water Heater Display will provide up to 10 previous error codes. The oldest error code will be stored in code index  
#1 and the most recent in code index #10.  
30  
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Accessing Service Mode on Control Display  
For models with Honeywell Integrated Control  
To view previous error codes:  
Step 1: In “Service Mode press the “Select” button until the next display after the “Software Version”. If there are no  
current error codes, the display will show -- .  
°F  
idle  
Operational  
Status  
SELECT  
SET  
Step 2: Press the “Temperature Down” button to select the error code index, starting with the most recent error  
code “10”.  
idle  
Status  
Operational  
SELECT  
SET  
Step 3: Press the “Select” button to view the error code for “code 10”. If there is a number displayed, note what the number  
is. The label next to the water heater display will identify the code number. If no number is displayed with only a “--“ in  
the water heater display, then there has not been an error code for error code index 10.  
idle  
Operational  
Status  
SELECT  
SET  
31  
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Accessing Service Mode on Control Display  
For models with Honeywell Integrated Control  
Step 4: Press the “Temperature Down” button to change to the previous code index,  
code #9.  
idle  
Status  
Operational  
SELECT  
SET  
Step 5: Press the “Select” button for code index #9 to view if there are any code  
numbers.  
idle  
Operational  
Status  
SELECT  
SET  
Step 6: Continue pressing the “Temperature Down” button to change to the next error code index and press “Select” to  
view the error code number, if any, for that index number. Continue on to index #1, the oldest error code index. The  
water heater display will store up to 10 error codes with the oldest code starting in code index #1 with the most recent  
code in code index #10.  
Step 7: 10 seconds after the last button press, the Water Heater Display will revert back to the current error code  
display. To exit Service Mode, either wait 30 seconds or press Temperature Up button and Select Button for 3 seconds.  
setpoint  
°F  
idle  
Operational  
Statu  
s
SELECT  
SET  
Exiting Service Mode  
32  
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Error Code Definitions  
For models with Honeywell Integrated Control  
ERROR CODE DEFINITIONS  
If the water heater has an operating problem, there will be a number in the water heater display with  
“Service Needed” shown below the error code number. Note the error code and the definition in the  
chart below. This label appears on the control box under the water heater display. The following  
sections will provide instructions for servicing each error code.  
HONEYWELL INTEGRATED CONTROL ERROR CODE  
DISPLAY FOR EF MODEL SERIES  
ERROR  
CODE  
4
DEFINITION  
LOW FLAME SENSE CURRENT  
6
FLAME SENSED OUT OF NORMAL SEQUENCE (BEFORE OPENING GAS VALVE OR AFTER CLOSING GAS VALVE)  
FLAME DETECTED BEFORE IGNITION  
FLAME DETECTED AFTER A HEATING CYCLE COMPLETES  
PRESSURE SWITCH FAILED TO CLOSE OR OPEN (STUCK OPEN)  
LOWER SENSOR READINGS FAULTY  
FLAME ROD SHORTED TO GROUND  
AC LINE FREQUENCY ERROR - SIGNAL TOO NOISY OR FREQUENCY INCORRECT  
LINE VOLTAGE TOO LOW OR HIGH  
DC OUTPUT VOLTAGE UNSTABLE  
MAXIMUM NUMBER OF RETRIES DETECTED  
MAXIMUM NUMBER OF IGNITION RECYCLES DETECTED  
ELECTRONICS FAILURE  
HIGH WATER TEMPERATURE (OVER 200°F)  
23  
24  
29  
32  
57  
58  
59  
61  
62  
63  
64  
65  
IF ANY OF THE ABOVE CODES APPEAR ON THE CONTROL DISPLAY, CONTACT YOUR PLUMBER OR QUALIFIED SERVICE AGENT FOR SERVICE OF THE WATER HEATER.  
33  
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Resetting Error Codes  
For models with Honeywell Integrated Control  
WARNING  
The following procedure is for service and installation personnel only. Resetting lockout  
conditions without correcting the malfunction can result in a hazardous condition.  
If an error code is displayed (except for #4, low flame sense current), the water heater will be in a “lockout condition”  
with the water heater display showing the error code number and “Service Needed” in the status section of the  
display window. Error codes 62 (maximum number of retries detected) and 63 (maximum number if ignition  
recycles detected) are “Soft Lockouts” in which the control can be reset in the “User Mode” by pressing the lower  
right button under “Lockout Reset” shown in the lower right portion of the display. The control will also go through 3  
attempts to relight the burners every hour in the soft lockout condition.  
Error Code Shown in  
Water Heater Display  
Status Service needed  
SELECT  
Lockout RESET  
Press for 2 seconds  
All other error codes will put the water heater into a “Hard Lockout” condition, in which the water heater will not  
operate and cannot be reset in the “User Mode”. To reset a hard lockout, first enter the “Service Mode” described  
earlier by pressing both the “Temperature Up” and “Select Buttons” at the same time for 3 seconds. Then press the  
lower right button under “Lockout Reset” in the water heater display and hold for 3 seconds.  
Resetting Error Codes in Hard Lockout Condition  
Error Code Shown in  
Water Heater Display  
Status Service Needed  
SELECT  
Status Service Needed  
SET  
SELECT  
Lockout RESET  
Step 2: Press for 3 seconds to  
reset control in service mode.  
Step 1: Press for 3 seconds  
to enter service mode.  
34  
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Serial Numbers including and AFTER  
GB13006174 and ALL EFR models  
(Excluding EF100T399 model series).  
WARNING  
120 volt potential exposure. Use  
caution making voltage checks  
to avoid personal injury.  
IMPORTANT NOTE: This procedure assumes a cool tank  
Condition: Water Heater Not Operating  
Display shows error code “32” ( Sensor Reading  
Faulty)  
CAUTION  
Use caution not to damage  
connectors when making voltage  
measurements or jumping  
terminals  
Unplug or disconnect electrical power to the water heater  
Check continuity of wire harness to sensor. Resistance of harness  
should be close to 0 ohms. Replace wire harness if high resistance  
is measured (over 0.5 ohms) Check wires for intermittent  
connections, shorts, frayed insulation. Replace if necessary  
Checking continuity of  
sensor (disconnected  
at Control Board)  
If wire harness is O.K., check sensor resistance detailed in  
“Appendix - A: sensor resistance at various temperatures” at the end  
of the thermostat testing and replacement section. Replace sensor if  
needed.  
Turn power ON to water heater.  
Run water heater through heating cycle and verify proper operation.  
Sensor temperature can be viewed when burner shuts off (see  
section on viewing the display in “Service Mode”).  
Sensor shown fully  
inserted into well  
Condition: Water Heater Not Operating  
Display shows error code “65”  
High Water Temperature (over 200 °F)  
WARNING  
Do not reset the display from the hard lockout  
state without correcting the cause of the  
overheating condition  
Sensor clip shown  
installed properly  
Turn power “OFF”.  
Draw water to cool tank below 120 °F  
If sensor clip is damaged  
Continued on  
N
Check sensor. Sensor is held in place with a clip fastened to the well  
(see photo). Check sensor wire for potential damage or breaks in the  
wire insulation. Is the sensor fully inserted into the well?  
Y
replace clip. Replace  
next page  
sensor if damaged.  
Check Sensor Resistance  
(See Sensor Resistance  
Testing, following section)  
35  
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Serial Numbers including and AFTER GB13006174 and ALL EFR models  
WARNING  
Condition: Water Heater Not Operating  
Display shows error code “65”  
High Water Temperature (over 200 °F)  
(Continued from previous page)  
Do not operate water heater without  
verifying that the overheating  
condition has been corrected.  
Once cause of overheating condition has been diagnosed  
and corrected, the control may be reset  
Reconnect and switch on power to the water heater.  
Enter service mode on the water heater display (see illustration)  
Press button under “Lockout Reset” and hold for 3 seconds.  
Set thermostat to the desired setting.  
Water heater will start.  
Monitor temperatures for one complete heating cycle making  
sure the maximum tank temperature remains well below 200 °F  
36  
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For models with Hot Surface Ignition  
IMPORTANT NOTE: This procedure assumes a cool tank  
WARNING  
Rotate temperature  
dial to highest setting.  
120 volt potential exposure. Use  
caution making voltage checks  
to avoid personal injury.  
Refer to ignition module  
Y
illustration, Is there 24VAC  
between P3(7) and P3(8)?  
OK, thermostat is  
calling for heat.  
N
IGNITION MODULE  
Thermostat  
not calling  
Red Wire  
(N.O.)  
Yellow Wire  
(COM)  
Turn off power to heater.  
Disconnect YELLOW and RED wires from the  
thermostat board at location N.O. and COM shown in  
photo at right. Use a jumper to connect these two  
wires together as shown in photo at right.  
Restore power to heater.  
N
See page 39  
Did heater cycle on?  
Yellow & Red  
wires shown  
jumpered  
Y
Check thermostat sensor  
for proper resistance  
Replace  
thermostat sensor.  
(see Thermostat Sensor  
Replacement Procedure)  
(OHMS) across blue wires.  
N
(See Appendix A, sensor  
resistance)  
Are readings correct?  
(see photo at right)  
Y
Check sensor harness  
continuity.  
Is there continuity?  
N
Thermostat  
Sensor  
Replace harness.  
Y
Check temperature dial for  
proper resistance (OHMS)  
(See Appendix B,  
temperature dial resistance)  
Are readings correct?  
(see photo at right)  
Replace temperature dial  
(potentiometer).  
N
N
(see Thermostat Potentiometer  
Replacement Procedure)  
Temperature Dial  
Y
Check temperature dial  
harness continuity.  
Is there continuity?  
Replace harness.  
Y
Replace thermostat  
circuit board.  
(see Thermostat Board  
Replacement Procedure)  
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APPENDIX - A  
Sensor Resistance at Various Temperatures  
Be Careful When Making Voltage Measurements or Jumping Terminals  
Not to Damage or Deform Connectors or Connector Pins.  
Draw Water From The T&P Valve. Compare Temperature With  
Temperature Ohms Chart Below.  
Example: If temperature of sensor is 84°F, then the resistance through the sensor would be 8449 (see shaded area).  
NOTE: Sensor resistance increases as the temperature falls.  
In Degrees F  
°F  
40  
50  
60  
70  
80  
90  
100  
110  
120  
130  
140  
150  
160  
170  
180  
190  
200  
0
1
2
3
4
5
6
7
8
9
26109  
19906  
15314  
11884  
9299  
7333  
5827  
4663  
3758  
3048  
2488  
2043  
1688  
1402  
1170  
982  
25400  
19383  
14925  
11592  
9078  
7165  
5697  
4562  
3679  
2986  
2439  
2004  
1656  
1376  
1150  
965  
24712  
18876  
14548  
11308  
8862  
7000  
5570  
4464  
3602  
2925  
2391  
1966  
1625  
1351  
1129  
949  
24045  
18383  
14180  
11032  
8653  
6839  
5446  
4368  
3527  
2866  
2344  
1928  
1595  
1327  
1110  
933  
23399  
17905  
13823  
10763  
8449  
6683  
5326  
4274  
3453  
2808  
2298  
1891  
1566  
1303  
1090  
917  
22771  
17440  
13477  
10502  
8250  
6531  
5208  
4183  
3382  
2752  
2253  
1856  
1537  
1280  
1071  
901  
22163  
16990  
13140  
10248  
8057  
6383  
5094  
4094  
3312  
2697  
2209  
1820  
1509  
1257  
1053  
886  
21573  
16553  
12812  
10000  
7869  
6238  
4982  
4006  
3244  
2643  
2166  
1786  
1481  
1235  
1035  
871  
21000  
16128  
12494  
9760  
7685  
6098  
4873  
3922  
3177  
2590  
2124  
1753  
1454  
1213  
1017  
857  
20445  
15715  
12185  
9526  
7507  
5961  
4767  
3839  
3112  
2538  
2083  
1720  
1427  
1191  
999  
842  
713  
828  
814  
801  
788  
775  
762  
749  
737  
725  
APPENDIX - B  
Temperature Dial Resistance  
Proper Readings Should Be 5400-6600 Ohms at Minimum  
Setting  
And 0-50 Ohms at Maximum.  
Be Careful When Making Voltage Measurements or Jumping Terminals  
Not to Damage or Deform Connectors or Connector Pins.  
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For models with Hot Surface Ignition  
WARNING  
Thermostat circuit.  
(continued from page 37)  
120 volt potential exposure. Use caution  
making voltage checks to avoid personal injury.  
Check AC source to  
determine why there is no  
power.  
Replace  
ignition module.  
(see “Ignition Module  
Replacement”)  
Y
Refer to ignition module  
illustration, Is there 120VAC  
between P1(1) and P1(3)?  
Refer to ignition module  
illustration, Is there 120VAC  
between P7(3) and P7(1)?  
N
N
N
Y
Refer to ignition module  
illustration, Is there  
22 - 27VAC between  
P2(1) and P2(2)?  
Replace transformer.  
(see Transformer  
Replacement)  
IGNITION MODULE  
Y
Red Wires  
(Temperature Sensor)  
Check continuity through  
ECO, red wires of  
thermostat sensor.  
Check at temperature  
less than 160°F  
Is there continuity?  
(see photo at right)  
Refer to ignition module  
illustration, Is there 24VAC  
between P3(9) and P2(1).  
Y
Y
N
N
Replace ignition module.  
(see “Ignition Module  
Replacement”)  
Check wire harness  
continuity. Replace  
thermostat sensor or wire  
harness as necessary.  
(see “Thermostat Sensor  
Replacement Procedure”)  
Replace thermostat  
circuit board.  
(see “Thermostat Board  
Replacement Procedure”)  
39  
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Thermostat Board Replacement Procedure (Hot Surface Ignition)  
WARNING  
Step 1.  
Position main power switch to “OFF”  
120 volt potential exposure. Isolate the  
appliance and reconfirm power is  
disconnected using a multi-meter.  
Step 2.  
Disconnect (unplug) water heater from 120  
volt power source.  
Step 3.  
Step 4.  
Un-latch and remove top surround cover  
from top of heater.  
Locate thermostat board on control panel.  
(see photo at right)  
Thermostat  
Board  
Step 5.  
Step 6.  
Carefully disconnect all wires from thermostat  
board.  
Note: it may be necessary to identify wires  
for proper re-connection.  
Mounting  
screw locations  
Remove the two screws (Phillips head screw  
driver) that secure thermostat board to  
control panel.  
WIRING DIAGRAM  
For models prior to  
CF serial number  
Step 7.  
Step 8.  
Install new thermostat board to control panel using  
screws from step 6.  
Carefully reconnect wiring per the wire  
diagram below. Reconfirm wire  
connections are correct prior to putting  
heater back in service  
Step 9.  
Restore 120 volt power supply to water  
heater and confirm proper operation following  
the lighting instructions on the lighting  
instruction label or the lighting instruction  
located in the installation and operating  
instruction manual.  
Step 10. Replace surround cover on top of heater.  
WIRING DIAGRAM  
For models starting with  
CF serial numbers and  
later.  
40  
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Thermostat Potentiometer Replacement Procedure  
Step 1.  
Step 2.  
Position main power switch to “OFF”  
WARNING  
120 volt potential exposure. Isolate the  
appliance and reconfirm power is  
disconnected using a multi-meter.  
Disconnect (unplug) water heater from  
120 volt power source.  
Step 3.  
Step 4.  
Un-latch and remove top surround cover  
from top of heater.  
Temperature  
Loosen set screw  
with small blade  
screw driver  
Adjusting Knob  
Loosen set screw of adjusting  
knob (small blade screw driver)  
and remove adjusting knob  
Remove  
retaining nut  
from potentiometer. (see photos at right)  
Step 5.  
Step 6.  
Remove retaining nut (½" wrench)  
and washer from potentiometer.  
(see photos at right)  
From inside of surround area, remove potentiometer  
with gasket from side of surround. Notice how indexing  
tab on potentiometer assembles into locating hole of  
surround. (see photos below)  
Indexing  
Tab  
Locating  
Hole  
Potentiometer  
Wire Leads  
Step 7.  
Step 8.  
Step 9.  
Disconnect potentiometer wire leads.  
(see photo at right)  
Install new potentiometer with gasket into side of surround. Be sure to assemble with  
indexing tab inserted into locating hole on side of surround (see photos above).  
Reconnect wires to potentiometer. Note: Wire leads are interchangeable with either wire.  
Step 10. Restore 120 volt power supply to water heater and confirm proper operation following  
the lighting instructions on the lighting instruction label or the lighting instruction located  
in the installation and operating instruction manual.  
Step 11. Replace surround cover on top of heater.  
41  
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Thermostat Sensor (Thermister) Replacement Procedure  
Step 1.  
Step 2.  
Position main power switch to “OFF”  
WARNING  
120 volt potential exposure. Isolate the  
appliance and reconfirm power is  
disconnected using a multi-meter.  
Disconnect (unplug) water heater from  
120 volt power source.  
Step 3.  
Step 4.  
Hot Surface Ignition Models: Drain water  
heater down to a point below the top of the tank.  
Un-latch and remove top surround cover  
from top of heater.  
Step 5.  
Step 6.  
Fold back insulation just in front of burner to  
expose temperature sensor (see photo below).  
Disconnect temperature sensor from  
harness (see photos at right).  
Disconnect sensor  
from harness  
Hot Surface Ignition Models  
Sensor shown fully  
inserted into well  
Insulation folded  
back to expose  
temperature sensor  
Sensor clip shown  
installed properly  
Direct Spark Ignition Models  
Step 7.  
Hot Surface Ignition Models: Remove temperature sensor (1-1/16" hex, deep well socket) from heater.  
Direct Spark Ignition Models: Unclip sensor from well and pull sensor to remove, do not remove well.  
Note:  
Using a deep well socket will allow room inside socket  
for sensor connector and wires.  
Step 8.  
sensor.  
Hot Surface Ignition Models: Apply thread sealing tape or applicable thread lubricant to threads of new  
Install new thermostat sensor and Connect to wire harness from step 6.  
Direct Spark Ignition Models: Install new sensor completely into well and reinstall sensor clip.  
Step 9.  
Fold insulation back into place. Be sure there are no wires in contact with burner.  
Step 10. Restore 120 volt power supply and water supply to water heater, check and repair any  
leaks found. Confirm proper operation following the lighting instructions on the lighting  
instruction label or the lighting instruction located in the installation and operating  
instruction manual.  
Step 11. Replace surround cover on top of heater.  
42  
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Observe burner operation through the sight glass located on the combustion insert mounting flange. Normal burner  
operation should ignite smoothly, without evidence of coughing or huffing upon ignition. The burner flame should be a blue  
flame near the burner surface in a uniform flame pattern. Occasional yellow or white streaks are normal.  
For models with Hot Surface Ignition System  
Note: On higher input models using metal fiber mesh burner (serial  
number “CK” and later) a red glow from the burner surface is normal.  
Verify Minimum Gas Supply Piping Requirements of:  
Minimum 1" NPT for EF100T399, all others use ¾"  
NPT. (Schedule 40 black Iron Pipe recommended).  
N
Reconfigure gas  
supply piping  
Y
Inadequately  
sized regulator.  
N
With manometer, check inlet  
gas pressure. Is it stable  
between 7" & 14" W.C. static?  
(heater not running)  
Is gas supply pressure  
regulator adjustable to  
maintain proper and  
stable setting?  
N
Adjust gas  
supply regulator  
Y
Venturi  
adjustment  
(see illustrations at right)  
Y
WARNING  
Inlet gas  
pressure tap  
Does inlet gas pressure  
drop more than 2" W.C.  
during burner ignition?  
Removing screw from  
inlet gas pressure tap will  
immediately allow gas to  
flow from pressure tap.  
Y
N
WARNING  
120 volt potential  
exposure. Use caution  
making voltage checks to  
avoid personal injury.  
Replace ignition module.  
(see “Ignition Module  
Replacement Procedure”)  
N
Do you see the igniter  
glowing through burner  
site glass during the  
warm up period?  
Refer to ignition module illustration below,  
is there 120VAC across terminals  
P6(1) and P6(2)?  
N
(Note: Igniter LED must be lit during this check).  
Y
IGNITION MODULE  
Y
Volt meter set to  
OHM setting  
Is igniter resistance  
less than 150 Ohms  
(cold)?  
(see check igniter  
illustration)  
Replace  
N
hot surface igniter.  
(see “Hot Surface Igniter  
Replacement Procedure)  
Meter probe  
Y
Hot surface  
igniter  
Proceed to next page  
CHECK IGNITER  
RESISTANCE  
43  
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Observe burner operation through the sight glass located on the combustion insert mounting flange. Normal burner  
operation should ignite smoothly, without evidence of coughing or huffing upon ignition. The burner flame should be a  
blue flame near the burner surface in a uniform flame pattern. Occasional yellow or white streaks are normal.  
For models with Hot Surface Ignition System  
WARNING  
120 volt potential exposure. Isolate the  
Continued from  
previous page  
appliance and reconfirm power is  
disconnected using a multi-meter.  
Refer to ignition module illustration below,  
is there 24VAC between P3(2) and P3(5) (blue and  
brown wires) during the flame establishing period?  
(Note: Valve LED must be lit during this check)  
Replace  
N
ignition module.  
(see “Ignition Module  
Replacement Procedure”)  
Y
Replace Rectifier harness and/or  
gas valve.  
(see “Gas Valve Replacement  
Procedure”)  
Can you hear or feel  
gas valve energize?  
N
Y
Turn VENTURI set screw clockwise until its  
bottomed out. Turn screw counter-clockwise 6-½  
turns from bottom (see illustration below). Note:  
EF100T399 models do not have a venturi screw.  
The gas regulator setting should be 1 - 1 ¼ turns  
out from bottom.  
IGNITION MODULE  
N
Inspect burner tube, (see “Burner  
Tube Inspection and Replacement”)  
Clear obstruction  
N
Y
Does burner light  
smoothly, without  
evidence of coughing  
or huffing?  
Check for obstruction  
at inlet of gas valve.  
Is inlet free of  
N
obstruction?  
Venturi  
adjustment  
Y
Y
Call for technical  
support  
Inlet gas  
pressure tap  
Does burner operate  
normaly until thermostat is  
satisfied?  
Y
Does flame LED on the module  
light and stay lit?  
N
N
Y
Gas valve  
regulator  
Check flame sensor,  
Is there 1 to 5 micro amps  
(min.) during 1.5 second  
flame proving period?  
(see “Flame Sensor Testing  
Procedure”)  
System OK  
Y
EF100T399  
Only  
N
Replace flame sensor  
(see “Flame Sensor  
Replacement  
Procedure”)  
44  
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Observe burner operation through the sight glass located on the combustion insert mounting flange. Normal burner  
operation should ignite smoothly, without evidence of coughing or huffing upon ignition. The burner flame should be a blue  
flame near the burner surface in a uniform flame pattern. Occasional yellow or white streaks are normal.  
Serial Numbers including and AFTER GB13006174 and ALL EFR models  
Note: On higher input models using metal fiber mesh burner a red  
glow from the burner surface is normal.  
Verify Minimum Gas Supply Piping Requirements of:  
Minimum ¾" NPT. (Schedule 40 black Iron Pipe  
recommended).  
N
Reconfigure gas  
supply piping  
Y
Inadequately  
sized regulator.  
N
With manometer, check inlet  
gas pressure. Is it stable  
between 7" & 14" W.C. static?  
(heater not running)  
Is gas supply pressure  
regulator adjustable to  
maintain proper and  
stable setting?  
N
Adjust gas  
supply regulator  
Y
Venturi  
(see illustrations at right)  
adjustment  
Y
WARNING  
Inlet gas  
pressure tap  
Does inlet gas pressure  
drop more than 2" W.C.  
during burner ignition?  
Removing screw from  
inlet gas pressure tap will  
immediately allow gas to  
flow from pressure tap.  
Y
N
Check resistance of high voltage  
cable. Resistance should be 0-1 ohms.  
If resistance is high, replace spark  
cable. If spark cable is good, replace  
Control Board.  
WARNING  
120 volt potential  
exposure. Use caution  
making voltage checks to  
avoid personal injury.  
Voltmeter set to  
OHM setting  
N
Remove high voltage wire connected at the  
spark rod and hold approximately ¼" from metal  
ground with insulated pliers during the ignition  
cycle (3 second spark trial period).  
Can Sparking be seen/  
heard at the spark rod  
to the burner?  
N
Is there spark to ground?  
Y
Y
Spark Rod  
Replace Spark Rod  
Check continuity of  
spark rod. Is  
reading 0-1 Ohm?  
Y
N
(see “Spark Rod  
Gap Inspection and  
Replacement”  
Meter probe  
Volt meter set to  
OHM setting  
Spark Rod  
Check spark gap to burner  
(see “Spark Rod Gap  
Inspection”)  
N
Does main burner  
Light?  
Meter probe  
Y
Proceed to next page  
CHECK SPARK ROD  
RESISTANCE  
45  
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Observe burner operation through the sight glass located on the combustion insert mounting flange. Normal burner  
operation should ignite smoothly, without evidence of coughing or huffing upon ignition. The burner flame should be a  
blue flame near the burner surface in a uniform flame pattern. Occasional yellow or white streaks are normal.  
Serial Numbers including and AFTER GB13006174 and ALL EFR models  
WARNING  
Continued from  
120 volt potential exposure. Isolate the  
previous page  
appliance and reconfirm power is  
disconnected using a multi-meter.  
Refer to control board illustration,  
is there 24VAC between P5(5) and P5(8) (blue and  
N
Replace  
Control Board  
brown wires) during the flame establishing period?  
(Note: Control Display must show “Heating” for  
operating status)  
Venturi  
adjustment  
Y
Inlet gas  
pressure tap  
Replace Rectifier harness  
and/or  
Can you hear or feel  
gas valve energize?  
N
gas valve.  
(see “Gas Valve  
Replacement Procedure”)  
Y
Turn VENTURI set screw clockwise until its  
bottomed out. Turn screw counter-clockwise 6-½  
turns from bottom. (Note: Venturi adjustment screw  
is not on the EF100T399 models)  
N
Inspect burner tube, (see  
“Burner Tube Inspection”)  
Clear obstruction  
N
Y
Does burner light  
smoothly, without  
evidence of coughing  
or huffing?  
Check for obstruction  
at inlet of gas valve.  
Is inlet free of  
N
obstruction?  
Y
Y
CONTROL BOARD  
Call for technical  
support  
3
2
1
2
Does burner operate  
normaly until thermostat is  
satisfied?  
Y
1
3
1
1
4
6
3
1
N
3
1
Does burner stay lit?  
N
8
5
4
5
1
2
3
Y
J1  
P5  
P4  
P9  
P10  
P2  
P3  
P7  
Check flame sensor,  
Is there 1 to 5 micro amps  
(min.) during 1.5 second  
flame proving period?  
Flame Sense  
Terminal  
Y
Multimeter set to  
microamp (µA) setting  
System OK  
CHECK FLAME SENSE  
ROD MICROAMPS  
(Value may be displayed on  
the control display by  
accessing “Service Mode”)  
Flame  
Sense Rod  
N
Replace flame sensor  
(see “Flame Sensor  
Replacement  
Procedure”)  
46  
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WARNING  
Heater components may be HOT when performing the following steps in this procedure.  
Take necessary precaution to prevent personal injury.  
Combustion System Removal Procedure  
Step 1.  
Position main power switch to “OFF”.  
WARNING  
Step 2.  
Disconnect (unplug) water heater from  
120 volt power source.  
120 volt potential exposure. Isolate the  
appliance and reconfirm power is  
disconnected using a multi-meter.  
Step 3.  
Step 4.  
Turn off gas supply to water heater.  
Un-latch and remove surround cover from top of  
heater.  
Step 5.  
From the gas valve, disconnect the gas  
connection, PVC venting, Silicone tubing  
and wire harness.  
Gas valve  
wire harness  
Step 6.  
blower.  
Disconnect wire harnesses flame sensor and  
Gas  
connection  
For Hot Surface Ignition models, disconnect wire  
harness from hot surface igniter.  
For Direct Spark Ignition models, disconnect high  
voltage cable from spark rod connection.  
Burner mounting  
screw  
(Total of 5)  
PVC vent  
connection  
Burner mounting  
insert  
Burner tube  
Step 7.  
Remove the 5 bolts (½" socket)  
holding the burner mounting insert  
in place.  
Step 8.  
Step 9.  
Carefully remove combustion assembly  
with gasket from water heater.  
Burner mounting  
insert gasket  
See next page for combustion system installation procedure.  
47  
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Combustion System Replacement Procedure  
Step 1.  
Fully inspect burner mounting insert gasket for the following:  
a) Tears  
d) Dirt or debris  
b) Missing material  
c) Cracks  
e) Other imperfections that would inhibit proper seal  
If gasket is NOT affected by any of the above, gasket replacement is not required.  
Step 2.  
Install combustion assembly using new gasket or fully inspected gasket from step 1.  
Secure combustion assembly at the burner mounting insert using screws from step 6  
on previous page. Tighten screws evenly.  
Step 3.  
Step 4.  
Step 5.  
Reconnect wire harnesses to hot surface igniter or high voltage cable to spark rod, flame sensor, blower  
and gas valve.  
Reconnect PVC venting, gas supply and silicone tubing to gas valve. Turn on gas  
supply to heater and check for gas leaks, repair any gas leaks found.  
Restore 120 volt power supply to water heater and confirm proper operation following  
the lighting instructions on the lighting instruction label or the lighting instruction located  
in the installation and operating instruction manual.  
Step 6.  
Replace surround cover on top of  
water heater.  
Gas valve  
wire harness  
Gas  
connection  
Burner mounting  
screw  
(Total of 5)  
PVC vent  
connection  
Burner mounting  
insert  
Burner tube  
Burner mounting  
insert gasket  
48  
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WARNING  
Heater components may be HOT when performing the following steps in this procedure.  
Take necessary precaution to prevent personal injury.  
Burner Tube Removal Procedure  
Step 1.  
Step 2.  
Position main power switch to “OFF”.  
WARNING  
120 volt potential exposure. Isolate the  
appliance and reconfirm power is  
disconnected using a multi-meter.  
Disconnect (unplug) water heater from  
120 volt power source.  
Step 3.  
Step 4.  
Turn off gas supply to water heater.  
Un-latch & remove surround cover from top of  
heater.  
Step 5.  
Step 6.  
Step 7.  
From the gas valve, disconnect  
the gas connection, PVC venting,  
wire harness and silicone tubing.  
Disconnect wire harness from  
blower assembly.  
Remove the two screws holding  
HOT  
SURFACE  
IGNITER/  
SPARK ROD  
each the hot surface igniter and  
flame sensor in place (long reach  
magnetic Phillips screw driver).  
Carefully remove hot surface igniter  
and flame sensor from combustion  
assembly. For Direct Spark Ignition models,  
remove the two screws on the spark rod bracket  
and remove the spark rod.  
BURNER TRANSITION  
MOUNTING NUTS  
Step 8.  
Step 9.  
Remove the 4 nuts (7/16" wrench) holding  
the burner transition in place. Lift the blower/gas  
valve transition assembly from burner mounting  
insert, remove gasket and set aside.  
Remove burner tube from burner  
mounting insert. See next page for  
burner tube inspection procedure.  
49  
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WARNING  
Heater components may be HOT when performing the following steps in this procedure.  
Take necessary precaution to prevent personal injury.  
Burner Tube Inspection  
Step 1.  
Inspect burner tube as follows (BSI ceramic fiber mesh burner, water heaters prior to  
serial number “CK”) :  
a) Visually inspect ceramic fiber mesh, mesh should be uniform in appearance without large  
gaps, tears or fraying. Mesh should have uniform pattern allowing for unrestricted gas  
flow.  
b) Gently squeeze burner tube, Burner tube should feel firm without any soft areas  
around the sides or at the bottom.  
c) Visually inspect inside burner tube, Burner tube should be intact with no areas of  
deterioration. Ports should be free of any debris.  
Inspect burner tube as follows (Acotech metal fiber mesh burner, water heaters with  
“CK” serial number or later).  
a) Outer fiber mesh should be uniform with no tears or deterioration.  
Step 2.  
If burner tube is affected by any of the above, replacement is required. Refer to burner  
tube replacement procedure below.  
Burner Tube Replacement Procedure  
Note: New metal fiber mesh burner (Acotech) is the replacement burner for the BSI ceramic fiber sock burner. The length  
of burner will not be the same as the previous BSI burner. Provide the model and serial number for the correct replacement  
burner.  
Step 1.  
Fully inspect burner flange gaskets, igniter and flame sensor gaskets for the following:  
a) Tears  
d) Dirt or debris  
b) Missing material  
c) Cracks  
e) Other imperfections that would inhibit proper seal  
If gaskets are NOT affected by any of the above, gasket replacement is not required.  
Step 2.  
Step 3.  
Step 4.  
Install burner tube with gaskets into burner mounting insert. Be sure gasket surfaces are free  
of debris.  
Reconnect the blower/gas valve/transition assembly to burner mounting insert. Secure using  
nuts from step 8 on previous page.  
Carefully reinstall flame sensor with gasket and hot surface igniter with gasket and secure with  
screws from step 7 on previous page. Reconnect wire harnesses to sensor and igniter.  
Step 5.  
Step 6.  
Reconnect wire harnesses to blower motor and to gas valve.  
Reconnect PVC venting, gas supply and silicone tubing to gas valve. Turn on gas to heater  
and check for gas leaks, repair any gas leaks found.  
Step 7.  
Step 8.  
Restore 120 volt power supply to water heater and confirm proper operation following the  
lighting instructions on the lighting instruction label or the lighting instruction located in the  
installation and operating instruction manual.  
Replace surround cover on top of water heater.  
50  
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Gas Valve Replacement Procedure  
WARNING  
Step 1.  
Step 2.  
Position main power switch to “OFF”.  
120 volt potential exposure. Isolate the  
appliance and reconfirm power is  
disconnected using a multi-meter.  
Disconnect (unplug) water heater from  
120 volt power source.  
Step 3.  
Step 4.  
Turn off gas supply to water heater.  
Un-latch & remove surround cover from top of  
heater.  
Step 5.  
From the gas valve, disconnect  
the gas connection, PVC venting,  
wire harness and silicone tubing.  
Step 6.  
Step 7.  
Remove the 2 gas valve mounting screws (Torx bit) located at the  
11:00 O-clock & 5:00 O-clock position on the venturi mounting flange  
and remove gas valve from water heater.  
Remove any residual gasket material from blower and venturi mounting flange.  
Blower / gas valve  
Gas valve  
wire harness  
gasket  
Gas valve  
assembly  
Gas valve  
mounting screws  
(2 places)  
Blower  
Venturi  
mounting flange  
Venturi inlet  
Step 8.  
Install new gas valve with new gasketprovided. Secure gas valve in place using  
screws from step 6.  
Step 9.  
Reconnect PVC venting, gas supply, silicone tubing & wire harness to gas valve. Turn  
on gas supply to heater and check for gas leaks, repair any gas leaks found.  
Step 10. Restore 120 volt power supply to water heater and confirm proper operation following  
the lighting instructions on the lighting instruction label or the lighting instruction located  
in the installation and operating instruction manual.  
Step 11. Replace surround cover on top of  
water heater.  
51  
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Refer to ignition module/control board  
illustration.  
Is there 120VAC  
across the white and  
black wires at the  
terminal block ?  
Does blower  
energize?  
Replace  
ignition module/  
control board.  
Y
N
Hot Surface Ignition Models:  
Y
(For Direct Spark  
Ignition models,  
ensure control display  
shows “Heating”, raise  
temperature setpoint if  
necessary)  
Is there 120VAC between P5(1) and P5(3)?  
Direct Spark Ignition Models:  
Is there 120VAC between P7(5) and P7(3)?  
(see photo at right)  
N
Y
120VAC check at  
Terminal Block  
N
Determine  
power  
source  
problem  
and  
correct  
Black wire leading to  
blower motor looped  
through amprobe.  
Is there 120VAC  
across the white and  
black wires at the  
terminal block ?  
N
Check amp draw through  
BLACK wire lead of blower  
motor. Is there .6 to 3.0  
amps?  
Is Blower wheel secured to  
blower motor shaft?  
Call technical  
support.  
Y
Y
N
Y
N
Replace blower.  
(see “Blower Replacement  
Procedure”)  
Refer to ignition module/  
control board illustration.  
Hot Surface Ignition Models:  
Is there 120VAC between  
P5(1) and P5(3)?  
Direct Spark Ignition Models:  
Is there 120VAC between  
P7(5) and P7(3)?  
Hot Surface Ignition  
Models ONLY:  
Hot Surface Ignition Models:  
Are safety circuits in normal position?  
Direct Spark Ignition Models:  
Is collector high limit switch and  
pressure switch in normally closed  
position?  
N
Y
Refer to ignition  
Replace ignition module/  
control board.  
Y
module, is there 24  
VAC between P3(7)  
and ground?  
Checking for 120VAC  
(Black & White Wires)  
N
N
Y
Thermostat not  
calling for heat.  
(see “Thermostat  
Circuit Testing”)  
Correct safety circuit problem per  
safety circuit trace  
(section “Blocked Vent Pressure  
Switch Testing”).  
Is there 120VAC  
across the white and  
Repair/replace  
wire harness.  
N
black wires at the  
blower?  
(see photo at right)  
Y
CONTROL BOARD  
Replace blower.  
(see “Blower  
Replacement  
Procedure”)  
3
1
1
2
2
1
1
3
1
6
5
4
3
1
3
5
1
8
2
3
4
J1  
P5  
P4  
P9  
P10  
P2  
P3  
P7  
IGNITION MODULE  
HOT SURFACE IGNITION MODELS  
DIRECT SPARK IGNITION MODELS  
52  
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Blower Replacement Procedure  
WARNING  
120 volt potential exposure. Isolate the  
appliance and reconfirm power is  
disconnected using a multi-meter.  
Step 1.  
Step 2.  
Position main power switch to “OFF”.  
Disconnect (unplug) water heater from  
120 volt power source.  
Step 3.  
Step 4.  
Turn off gas supply to water heater.  
Un-latch & remove surround cover from top of  
heater.  
Step 5.  
Step 6.  
Step 7.  
Disconnect wire harness from blower.  
Disconnect intake vent and gas supply from gas valve assembly.  
Remove the 2 gas valve mounting screws (Torx bit) located at the  
11:00 O-clock & 5:00 O-clock position on the venturi mounting flange.  
Step 8.  
Remove The 4 blower flange mounting screws (5/32 Allen wrench) and remove blower  
from transition flange.  
Blower  
Blower / gas valve  
gasket  
Gas valve  
assembly  
Gas valve  
mounting screws  
2 places.  
Blower flange  
mounting screws  
Blower / transition  
gasket  
Venturi  
mounting flange  
Venturi inlet  
Transition  
flange  
Step 9.  
Remove any residual gasket material  
from venturi mounting flange and transition flange.  
Step 10. Install new blower with new gasket  
provided. Secure blower in place using  
screws from step 8.  
Step 11. Reconnect gas valve assembly to blower  
with new gasket provided. Secure gas  
valve in place using screws from step 7.  
Step 12. Reconnect intake vent and  
gas line to gas valve assembly and  
check for gas leaks repair any leaks found.  
Step 13. Reconnect wire harness to blower assembly, restore 120 volt power supply & Gas supply  
to water heater and confirm proper operation following the lighting instructions on the  
lighting instruction label or the lighting instructions located in the installation and operating  
instruction manual.  
Step 14. Replace surround cover on top of  
water heater.  
53  
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Exhaust Pressure Switch Testing and Replacement  
For serial numbers prior to “CF”  
Sequence of operation:  
With the thermostat calling for heat, prior to energizing blower, the ignition module checks the exhaust pressure switch for normal  
switch position of normally open. If the exhaust pressure switch contacts are closed (not in normal position), the ignition module  
waits 45 seconds for the pressure switch contacts to open. If the pressure switch contacts do not open after 45 seconds, the  
ignition module locks out with the PURGE LED flashing indicating a pressure switch fault.  
WARNING  
LED Status  
Only power LED is on, or  
Purge LED flashing.  
120 volt potential exposure. Use caution  
making voltage checks to avoid personal injury.  
Safety Circuit Trace  
Is there continuity  
Through GREY  
wire leads of heater side  
safety circuit harness?  
(see photo below)  
Is there continuity  
through RED  
Safety Circuit OK,  
Y
N
Y
Does blower  
energize?  
N
wire leads of heater side  
safety circuit harness?  
(see photo below)  
(see “Blower Testing  
& Replacement”)  
Y
Y
N
Call technical  
support.  
Replace exhaust  
pressure switch (see  
“Exhaust Pressure  
Switch Replacement  
Procedure”)  
Check PURGE LED status  
on ignition module,  
Flashing after 45 seconds?  
Depress reset  
button on vent  
safety switch. Is  
there continuity  
across high limit  
switch?  
N
Does heater  
function?  
Y
Control side  
harness  
Heater side  
harness  
Y
(see photo below)  
Verify proper  
switch operation.  
(see “Vent Safety  
Switch Testing and  
Replacement”)  
N
Replace vent safety  
switch.  
(see “Vent Safety  
Switch Replacement  
Procedure”)  
Check PURGE LED status.  
Y
N
On within 5 minutes?  
N
Pressure switch is OK.  
Flashing after  
5 minutes?  
Call for technical  
support.  
Y
Check blower for proper  
operation (see page 27)  
Is blower OK?  
Correct blower problem  
(see “Blower Testing and  
Replacement”)  
N
Y
Reset button  
Refer to  
“Check Collector Pressure”  
(see next page)  
54  
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Exhaust Pressure Switch Testing and Replacement  
For serial numbers prior to “CF”  
Check Collector Pressure  
Check exhaust collector pressure at the exhaust  
collector pressure tap location (see illustration below). Is  
there positive pressure equal to or greater than  
pressure switch settings below?  
With monometer, take a  
reading at the exhaust  
tube pressure tap location.  
Is value negative (-)?  
EXHAUST PRESSURE SWITCH SETTINGS  
Is exhaust venting  
system blocked or  
obstructed?  
Clear obstruction.  
Determine cause  
and correct.  
Y
N
Y
N
EF(60,100)T199  
EF100T150  
+2.58" W.C.  
+1.50" W.C.(see note 1)  
+1.22" W.C.  
(see illustration below).  
EF60T150,EF100T250  
EF60T125  
+2.08" W.C.  
+0.55" W.C.(see note 2)  
N
EF100T300  
Y
Reconfigure vent  
system to be  
compliant with  
vent tables (see  
“Specifications”).  
Is vent system total  
length compliant with  
vent tables in the  
Note 1: +5.6" W.C. on serials prior to AH5039107  
Note 2: +0.8" W.C. on serials prior to AK5288269  
instruction manual?  
N
Y
Replace  
exhaust pressure switch.  
(see “Exhaust Pressure Switch  
Replacement Procedure”)  
Inspect the area housing the combustion  
system and control panel located at the  
top of the heater.  
Does the area show signs of corrosion  
and/or exssesive heat?  
Y
Call for  
technical support  
N
Remove combustion assembly  
(see “Combustion System  
Removal Procedure”)  
Inspect combustion chamber  
for blockage or debris  
accumulation  
Clear obstruction.  
Determine cause  
and correct.  
Y
N
Call for  
technical support  
Exhaust collector  
pressure tap location  
Exhaust Tube  
pressure tap location  
Exhaust tube  
at bottom of water  
heater  
55  
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Exhaust Pressure Switch Testing and Replacement  
For serial numbers prior to “CF”  
Exhaust Pressure Switch Replacement Procedure  
Step 1.  
Position main power switch to “OFF” position.  
Step 2.  
Loosen adhesive backed rubber escutcheon from service panel access cover  
and slide escutcheon back along exhaust pipe to allow for removal of cover.  
Rubber  
escutcheon  
Step 3.  
Step 4.  
Remove screws from service panel access cover  
(¼" nut driver) and remove cover from heater.  
(see photos at right)  
Disconnect silicone tubing and wire leads from  
pressure switch. (see photos at right)  
Step 5.  
Step 6.  
Remove pressure switch mounting screws  
(5/16" wrench) and remove pressure switch.  
Pressure switch  
mounting screw  
5/16 hex head  
Assemble new pressure switch to heater using  
screws from step 5.  
Wire leads  
Step 7.  
Step 8.  
Reconnect wire leads. Note: wire leads are  
interchangeable with either terminal.  
Reconnect silicone tubing to pressure switch  
as follows:  
Silicone tubing  
a) Exhaust pipe tubing connects to  
negative (-) side of switch  
identified by the (-) symbol  
located on switch.  
Exhaust collector  
pressure tap location  
b) Exhaust collector tubing connects  
(serial numbers prior  
to positive (+) side of switch  
identified by the (+) symbol located  
on the switch.  
to “CF”)  
Exhaust pipe  
pressure tap location  
Example of switch  
showing positive  
side identifier  
Step 9.  
Restore 120 volt power supply to water heater  
and confirm proper operation following the  
lighting instructions on the lighting instruction  
label or the lighting instructions located in the installation  
and operating instruction manual.  
Step 10. Reinstall service panel access cover and  
rubber escutcheon.  
56  
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Blocked Vent Pressure Switch Testing and  
Replacement for serial number “CF” and later  
Sequence of operation:  
The blocked vent pressure switch monitors the pressure in the exhaust tube. The switch contacts are normally closed and will  
not open unless there is a blockage in the exhaust venting or terminal (snow, ice, debris). If the blocked vent pressure switch  
contacts open after the thermostat initiates the blower, the blower will remain on for to 5 minutes waiting for the contacts to close.  
If the contacts remain open, the blower will stop and the PURGE LED will flash for hot surface ignition models, or error code 29  
will display for direct spark ignition models.  
LED Status  
WARNING  
Only power LED is on, or  
120 volt potential exposure. Use caution  
Purge LED flashing.  
Error Code 29 or 26  
(Direct Spark Ignition  
Models)  
making voltage checks to avoid personal injury.  
Safety Circuit Trace  
Is there continuity  
Through GREY  
wire leads of heater side  
safety circuit harness?  
(see photo below)  
Is there continuity  
through RED  
Safety Circuit OK,  
Does blower  
energize?  
Y
N
Y
N
wire leads of heater side  
safety circuit harness?  
(see photo below)  
(see “Blower Testing  
& Replacement”)  
Y
Y
N
Call technical  
support.  
Replace exhaust  
pressure switch (see  
“Exhaust Pressure  
Switch Replacement  
Procedure”)  
Check PURGE LED status  
on ignition module,  
Flashing after 45 seconds?  
Depress reset  
button on vent  
safety switch. Is  
there continuity  
across high limit  
switch?  
N
Does heater  
function?  
Y
Control side  
harness  
Heater side  
harness  
Y
(see photo below)  
Verify proper  
switch operation.  
(see “Vent Safety  
Switch Testing and  
Replacement”)  
N
Replace vent safety  
switch.  
(see “Vent Safety  
Switch Replacement  
Procedure”)  
Hot Surface Ignition Models:  
Check PURGE LED status.  
Direct Spark Ignition Models:  
Check control display  
Y
N
On within 5 minutes?  
N
Pressure switch is OK.  
Flashing after 5 minutes?  
Error code 29 again?  
Call for technical  
support.  
Y
Check blower for proper  
operation (see “Blower  
Testing and Replacement”)  
Is blower OK?  
Correct blower problem  
(see “Blower Testing and  
Replacement”)  
N
Reset button  
Y
Refer to  
“Check Collector Pressure”  
(see next page)  
WARNING  
Note: HOT SURFACE IGNITION MODELS  
ONLY - The blocked vent pressure switch  
must be used with the revised ignition control,  
identified with a yellow label.  
Make sure exhaust collector compartment is not  
overheating (350°F) before resetting vent safety  
switch. If there is evidence the collector compartment  
is overheating, CALL TECHNICAL SUPPORT.  
57  
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Blocked Vent Pressure Switch Testing and  
Replacement for serial number “CF” and later  
Check Exhaust Tube Pressure  
With monometer, take a  
reading at the exhaust  
tube pressure tap location.  
Is value negative (-) or  
slightly postitive  
Is exhaust venting  
system blocked or  
obstructed? Also  
check condensate  
elbow and drain.  
Clear obstruction.  
Determine cause  
and correct.  
N
Y
N
(see illustration below).  
N
Y
Reconfigure vent  
system to be  
compliant with  
vent tables (see  
“Specifications”).  
Is vent system total  
length compliant with  
vent tables in the  
instruction manual?  
Y
Replace  
blocked vent switch.  
(see “Blocked Vent  
Switch Testing and  
Replacement”)  
With ohmmeter check  
pressure switch for  
continuity. Contacts should  
be closed.  
Is pressure in exhaust tube near 2.7" w.c. or more? If so, correct  
blockage (above). If exhaust pressure is low (0.40" or less),  
replace pressure switch.  
N
Y
Exhaust Tube  
pressure tap location  
Pressure switch O.K.  
Exhaust tube  
at bottom of heater  
58  
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Blocked vent Switch Testing and Replacement  
For serial number “CF” or later  
Exhaust Pressure Switch Replacement Procedure  
Step 1.  
Position main power switch to “OFF” position.  
Step 2.  
Loosen adhesive backed rubber escutcheon from service panel access cover  
and slide escutcheon back along exhaust pipe to allow for removal of cover.  
Rubber  
escutcheon  
Step 3.  
Step 4.  
Remove screws from service panel access cover  
(¼" nut driver) and remove cover from heater.  
(see photos at right)  
Disconnect silicone tubing and wire leads from  
pressure switch. (see photos at right)  
Step 5.  
Step 6.  
Remove pressure switch mounting screws  
(5/16" wrench) and remove pressure switch.  
Pressure switch  
mounting screw  
5/16 hex head  
Assemble new pressure switch to heater using  
screws from step 5.  
Wire leads  
Step 7.  
Step 8.  
Reconnect wire leads. Note: wire leads are  
interchangeable with either terminal.  
Reconnect silicone tubing to pressure switch  
as follows:  
Silicone tubing  
a) Exhaust pipe tubing connects to  
single tap located on switch  
Step 9.  
Restore 120 volt power supply to water heater  
and confirm proper operation following the  
lighting instructions on the lighting instruction  
Exhaust Tube  
pressure tap location  
label or the lighting instructions located in the installation  
and operating instruction manual.  
Step 10. Reinstall service panel access cover and  
rubber escutcheon.  
59  
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Hot surface Igniter Testing Procedure  
WARNING  
120 volt potential exposure. Use caution  
making voltage checks to avoid  
personal injury. Igniter may be too hot  
to handle, take necessary precautions  
Refer to ignition module illustration below,  
Is igniter resistance  
is there 120VAC across terminals  
less than 150 Ohms  
Check harness  
connection from igniter  
to ignition module.  
P6(1) and P6(2)?  
(Check during igniter warm up period,  
indicated by the igniter LED glowing on the  
ignition module).  
Y
Y
(cold)?  
(see “check igniter  
resistance” below)  
N
N
Replace ignition module.  
(see “Ignition Module  
Replacement  
Replace  
hot surface igniter  
(see “Hot Surface  
Igniter Replacement  
Procedure”)  
Procedure”)  
Volt meter set to  
OHM setting  
Meter probe  
Hot surface  
igniter  
IGNITION MODULE  
CHECK IGNITER  
RESISTANCE  
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Hot surface Igniter Replacement Procedure  
Step 1.  
Step 2.  
Position main power switch to “OFF”  
WARNING  
120 volt potential exposure. Isolate the  
appliance and reconfirm power is  
disconnected using a multi-meter.  
Disconnect (unplug) water heater  
from 120 volt power source.  
Step 3.  
Un-latch & remove surround cover  
from top of heater.  
Step 4.  
Step 5.  
Fold back insulation in front of combustion assembly to expose hot surface igniter.  
(see photo at right)  
Disconnect igniter wire leads from ignition module.  
Step 6.  
Step 7.  
Remove the 2 igniter mounting screws (magnetic  
tip, long reach Phillips screw driver) and remove  
igniter and gasket from transition base flange.  
Remove any residual gasket material from  
transition base flange.  
Note:  
Note:  
New replacement igniter will  
not have a shield over element.  
Handle carefully to prevent  
breakage.  
Hot Surface  
Igniter  
Do not handle igniter element  
or allow foreign material to  
come in contact with element.  
Step 8.  
Install new igniter with new gasket provided using  
screws from step 5. Arrange igniter flange with off-  
center hole towards front of heater.  
Off-center  
Igniter mounting  
screws  
Igniter flange  
Igniter gasket  
Igniter filament  
mounting hole  
Heater front  
Transition  
base flange  
Step 9.  
Reconnect igniter wire harness.  
Step 10. Fold insulation back into place. Be sure no wires are in contact with burner flange.  
Step 11. Restore 120 volt power supply to water heater and confirm proper operation following the  
lighting instructions on the lighting instruction label or the lighting instructions located in  
the installation and operating instruction manual.  
Step 12. Replace surround cover on top of  
water heater.  
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WARNING  
120 volt potential exposure. Use caution  
making voltage checks to avoid  
personal injury. Flame sensor may be  
too hot to handle, take necessary  
precautions  
Flame Sensor Testing Procedure  
Refer to ignition module/control board  
illustration.(24 volts should maintain beyond the  
1.5 second flame proving period.)  
Refer to illustration below, is there  
a minimum of 1 micro amp during  
1.5 second flame proving period?  
Y
Y
Y
Hot Surface Ignition Models:  
Flame sensing circuit OK  
Is there 24 volts AC at locations P3(2) & P3(5)?  
Direct Spark Ignition Models:  
Is there 24VAC between P5(5) and P5(8)?  
N
N
Replace flame sensor with  
With flame sensor Disconnected  
from ignition module, check  
continuity to ground.  
Call for  
technical support  
gasket  
and/or wire lead.  
(see “Flame Sensor  
Replacement Procedure”)  
Is there continuity to ground?  
N
Remove flame sensor from water heater.  
Check continuity from tip of flame sensor  
to end of wire lead.  
N
Volt meter set to  
Micro amps setting  
(µA)  
Is there continuity?  
Y
N
Meter  
probe  
Is flame sensor free  
of oxidation?  
Is ceramic of flame  
sensor cracked?  
Y
Flame  
sensor  
terminal  
N
Y
Meter  
probe  
Flame sensor  
terminal on  
Clean or replace  
flame sensor.  
Replace flame sensor.  
(see “Flame Sensor  
Replacement  
ignition module.  
(see “Flame Sensor  
Replacement  
HOT SURFACE IGNITION MODELS  
Procedure”)  
Procedure”)  
Volt meter set to  
Micro amps setting  
(µA)  
CONTROL BOARD  
3
2
1
1
2
1
3
1
4
6
5
4
3
1
3
1
Meter probe  
8
5
1
2
3
J1  
P5  
P4  
P9  
P10  
P2  
P3  
P7  
Flame sensor  
terminal  
Flame sensor  
terminal on  
control board.  
Meter probe  
DIRECT SPARK IGNITION MODELS  
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Flame Sensor Replacement Procedure  
Step 1.  
Position main power switch to “OFF”  
WARNING  
120 volt potential exposure. Isolate the  
appliance and reconfirm power is  
disconnected using a multi-meter.  
Step 2.  
Disconnect (unplug) water heater  
from 120 volt power source.  
Step 3.  
Un-latch & remove surround cover  
from top of heater.  
Step 4.  
Step 5.  
Fold back insulation in front of combustion assembly to expose flame sensor.  
(see photo at right)  
Disconnect wire lead from flame sensor.  
Step 6.  
Step 7.  
Step 8.  
Remove the 2 sensor mounting screws (magnetic  
tip, long reach Phillips screw driver) and remove  
flame sensor & gasket from transition base  
flange.  
Remove any residual gasket material from  
transition base flange.  
Flame  
sensor  
Install new flame sensor with new gasket provided  
using screws from step 6. Arrange flame sensor with  
hook towards burner.  
Flame sensor  
mounting screws  
Flame sensor  
Flame sensor  
gasket  
Arrange hook  
of sensor  
towards burner  
Transition  
base flange  
Step 9.  
Reconnect flame sensor wire.  
Step 10. Fold insulation back into place. Be sure no wires are in  
contact with burner flange.  
Step 11. Restore 120 volt power supply to water heater and confirm proper operation following the  
lighting instructions on the lighting instruction label or the lighting instructions located in  
the installation and operating instruction manual.  
Step 12. Replace surround cover on top of  
water heater.  
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Spark Rod Gap Inspection and Adjustment  
WARNING  
Spark gap must be set to 3/16" to 1/4".  
Failure to set and verify proper spark  
gap may result in a delayed ignition  
resulting in damage to the water heater.  
Step 1.  
Step 2.  
Remove combustion system as described in  
“Combustion System Removal Procedure”.  
Measure spark gap between the spark rod  
and burner tube. Acceptable spark gap is  
between 3/16" - 1/4" (see photo below).  
CAUTION  
Step 3.  
If spark gap is not between 3/16" - 1/4“, the  
spark rod may be carefully bent by supporting  
the end near the ceramic insulator with pliers  
and bending the end near the burner tube  
with needle nose pliers (see photo below).  
Use caution while performing these  
steps to prevent stressing or cracking  
the ceramic insulator.  
Step 4.  
Step 5.  
Re-measure and verify spark gap is between 3/16" - 1/4“ after bending.  
Reinstall the combustion system per “Combustion System Replacement Procedure” and check several  
ignitions to ensure the burner lights smoothly.  
Spark Rod  
Hold spark rod  
near ceramic  
insulator  
Bend spark  
rod near  
burner tube  
Burner Tube  
Spark Rod  
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WARNING  
Spark Rod Replacement Procedure  
120 volt potential exposure. Isolate the  
appliance and reconfirm power is  
disconnected using a multi-meter.  
Step 1.  
Step 2.  
Position main power switch to “OFF”  
Disconnect (unplug) water heater  
from 120 volt power source.  
Step 3.  
Step 4.  
Un-latch & remove surround cover  
from top of heater.  
WARNING  
If spark rod is replaced for any reason,  
the combustion system MUST be  
removed and the spark gap to the burner  
measured and adjusted properly.  
Fold back insulation in front of combustion assembly  
to expose spark rod. (see photo at right)  
Step 5.  
Step 6.  
Disconnect wire lead from spark rod.  
Remove the 2 mounting screws (magnetic  
tip, long reach Phillips screw driver) and remove  
spark rod & gasket from transition base  
flange.  
Step 7.  
Step 8.  
Remove any residual gasket material from  
transition base flange.  
Install new spark rod with new gasket provided  
using screws from step 6. Arrange spark rod with  
hook towards burner (off-center mounting hole towards  
the front of the water heater).  
Spark Rod  
Step 9.  
Remove combustion system following “Combustion System  
Removal Procedure”, and verify spark gap following “Spark  
Rod Gap Inspection and Adjustment”.  
WARNING  
Off-center  
Spark gap must be set to 3/16" to 1/4".  
Failure to set and verify proper spark  
gap may result in a delayed ignition  
resulting in damage to the water heater.  
mounting hole  
Heater front  
Transition  
base flange  
Spark rod  
mounting screws  
Step 9.  
Reassemble combustion system following “Combustion System  
Replacement Procedure”.  
Spark rod  
Spark rod  
gasket  
Arrange hook  
of spark rod  
towards burner  
Step 10. Fold insulation back into place. Be sure no wires are in  
contact with burner flange.  
Step 11. Restore 120 volt power supply to water heater and confirm proper operation following the  
lighting instructions on the lighting instruction label or the lighting instructions located in  
the installation and operating instruction manual.  
Step 12. Replace surround cover on top of  
water heater.  
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Ignition Module Replacement Procedure  
WARNING  
Step 1.  
Step 2.  
Position main power switch to “OFF”.  
120 volt potential exposure. Isolate the  
appliance and reconfirm power is  
disconnected using a multi-meter.  
Disconnect (Unplug) water heater  
from 120 Volt power source.  
Step 3.  
Step 4.  
Un-latch & remove surround cover from top of water heater.  
Locate Ignition module on control panel inside surround area.  
(see photo below)  
Ignition Module  
located on control panel  
Note: Replacement hot surface  
ignition module works on all EF  
models prior to and later than “CF”  
serial numbers. Direct spark ignition  
models use a different control board  
(detailed in following section).  
Step 5.  
Step 6.  
Carefully disconnect all wire harness connection to ignition module. Connection are  
non-interchangeable to insure proper reinstallation.  
Remove the 3 screws (Phillips screw driver) holding the ignition module in place and  
remove ignition module from control panel.  
Step 7.  
Step 8.  
Install new ignition module and secure in place with screws from step 6.  
Carefully reconnect all wire harness connection to ignition module. Connection are  
non-interchangeable to insure proper reinstallation.  
Step 9.  
Restore 120 volt power supply to water heater and confirm proper operation following the  
lighting instructions on the lighting instruction label or the lighting instruction located in  
the installation and operating instruction manual.  
Step 10. Replace surround cover on top of water heater.  
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Control Board Replacement (Honeywell Integrated Control w/ Direct Spark Ignition)  
Step 1.  
Step 2.  
Position main power switch to “OFF”  
WARNING  
Disconnect (unplug) water heater from 120  
volt power source.  
120 volt potential exposure. Isolate the  
appliance and reconfirm power is  
disconnected using a multi-meter.  
Step 3.  
Step 4.  
Un-latch and remove top surround cover  
from top of water heater.  
Locate control board.  
Control Board  
Blower  
Step 5.  
Carefully disconnect all wire  
connections from control board.  
Unclip this  
side second  
Note: It may be necessary to  
identify wires for  
Unclip blower  
side first  
proper re-connection.  
Step 6.  
Step 7.  
Depress the plastic tabs on the blower side of the  
control board first.  
Tilt the control panel and slide control hook tabs from  
slots in the control panel (see photo at right).  
Step 8.  
Step 9.  
Replace control board and all wire connections.  
Restore 120 volt power supply to water  
heater and confirm proper operation following  
the lighting instructions on the lighting  
instruction label or the lighting instruction  
located in the installation and operating  
instruction manual.  
Step 10. Replace surround cover on top of water heater.  
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Transformer Replacement Procedure  
Step 1.  
Step 2.  
Position main power switch to “OFF”.  
WARNING  
120 volt potential exposure. Isolate the  
appliance and reconfirm power is  
disconnected using a multi-meter.  
Disconnect (Unplug) water heater  
from 120 Volt power source.  
Step 3.  
Un-latch & remove surround cover from  
top of water heater.  
Step 4.  
Step 5.  
For Hot Surface Ignition models, refer to ignition module illustration below, Disconnect wire harness  
P1 labeled “PRIMARY” and P2 labeled “SECONDARY” from ignition module.  
For Hot Surface Ignition models,  
Step 3  
Disconnect harness  
“P1” & “P2”  
Disconnect secondary leads (blue &  
yellow wire) from thermostat board.  
Note the blue wire is connected to  
24 volt “HOT” terminal. (see photo below)  
For Direct Spark Ignition models,  
Disconnect primary leads (black & white) and  
secondary leads (blue & yellow) from the  
transformer. (leads are different sizes to  
prevent interchanging)  
from ignition module  
Step 5  
Disconnect blue & yellow wire from  
thermostat board. Note blue wire is  
connected to 24 volt “HOT” terminal.  
Ignition module  
Thermostat  
board  
Step 6.  
Remove the 2 screws ( short Phillips screw driver) holding the transformer in place and  
remove transformer from control panel. (see photo below)  
Step 7.  
Step 8.  
Install new transformer and secure in  
place with screws from step 6.  
Step 6  
Remove transformer  
mounting screws  
For Hot Surface Ignition models,  
Reconnect wire harness P1 & P2,  
connections are non-interchangeable  
to insure proper reconnection.  
For Direct Spark Ignition models,  
Reconnect primary and secondary wires to transformer.  
(leads are different sizes to prevent interchanging)  
Step 9.  
For Hot Surface Ignition models,  
Reconnect blue & yellow wire leading from the  
P2 connection on ignition module to  
Thermostat  
board  
thermostat board. Note the blue wire must connect to the 24  
volt “HOT” terminal. (see photo at right)  
Step 10. Restore 120 volt power supply to water heater and  
confirm proper operation following the lighting  
instructions on the lighting instruction label or the  
lighting instruction located in the installation and  
operating instruction manual.  
24 volt common,  
yellow wire connection  
24 volt Hot,  
blue wire connection  
Step 11. Replace surround cover on top of water heater.  
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Used on EF water heaters prior to “CF” serial number.  
Notice:  
WARNING  
The intake pressure switch is not used  
on serial number “CF” and later.  
120 volt potential exposure. Use caution  
making voltage checks to avoid personal injury.  
Is there continuity  
Replace  
through the normally  
N
intake pressure switch.  
N
Does Blower Energize?  
Y
closed intake pressure  
switch?  
(see photo at right)  
(see “Intake Pressure Switch  
Replacement Procedure”)  
Y
See “Vent Safety Switch Testing  
and Replacement”  
or  
Exhaust Pressure Switch Tesinting  
and Replacement”  
or  
“Blower Testing and Replacement”  
Does purge LED  
illuminate on the ignition  
module?  
Y
Switch OK.  
Disconnect red wire leads from  
pressure switch and check  
continuity through switch.  
N
With manometer, take a  
reading from the inlet tube  
pressure tap. Is reading  
negative (-)1.2" W.C.  
or more?  
Is there continuity  
through the normally  
N
Y
closed intake pressure  
switch?  
(see photo above)  
(see illustration below)  
N
Y
Remove hose from intake  
pressure switch and  
See “Exhaust Pressure Switch Testing  
and Replacement”)  
Y
N
Restart heater.  
or  
Does purge LED illuminate?  
“Blower Testing and Replacement”  
N
Isolate (disconnect) heater from  
intake vent system and  
Restart heater.  
Does purge LED illuminate?  
Y
Is intake vent system  
obstructed?  
Y
Clear obstruction.  
Inlet Tube  
pressure tap  
N
Call for technical support.  
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Used on EF water heaters prior to “CF” serial number.  
Intake Pressure Switch Replacement Procedure  
WARNING  
120 volt potential exposure. Isolate the  
appliance and reconfirm power is  
disconnected using a multi-meter.  
Step 1.  
Step 2.  
Position main power switch to “OFF”.  
Disconnect (Unplug) water heater  
from 120 Volt power source.  
Step 3.  
Step 4.  
Un-latch & remove surround cover from top of water heater.  
Locate intake pressure switch on control panel inside surround area (see photos below).  
Intake pressure switch  
located on side of  
control panel  
Step 6  
Disconnect tubing from  
pressure switch  
Step 7  
Remove 2  
mounting screws  
Step 5.  
Disconnect red wire leads from pressure switch  
(see photo at right).  
Step 5  
Disconnect red wires  
Step 6.  
Step 7.  
Disconnect silicone tubing from pressure switch (see photos above).  
Remove the two screws (Phillips screw driver) holding the intake pressure switch in  
place and remove pressure switch from control panel (see photos above).  
Step 8.  
Step 9.  
Install new pressure switch and secure in place with screws from step 7.  
Reconnect silicone tubing (from step 6) to pressure switch.  
Step 10. Reconnect red wires (from step 5) to pressure switch. Note: wires are interchangeable  
with either switch terminal.  
Step 11. Restore 120 volt power supply to heater & verify proper heater operation following the  
instructions on the lighting instruction label or the lighting instructions located in the  
installation & operation manual.  
Step 12. Replace surround cover on top of heater.  
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Sequence of operation:  
For Hot Surface Ignition models, with the thermostat calling for heat, prior to energizing blower, the ignition module checks the  
vent safety switch for normal switch position of normally closed. If the vent safety switch contacts are open, (not in normal  
position), the ignition module waits indefinitely for contact to close, The vent safety switch must be manually reset to close the  
switch contacts.  
For Direct Spark Ignition models, error code 26 will display indicating an open circuit for the vent safety switch. Determine if  
temperature has reached 350°F before resetting switch and restoring operation. If evidence of extreme temperature is present,  
call technical support.  
WARNING  
120 volt potential exposure. Use caution  
making voltage checks to avoid personal injury.  
Control side  
harness  
Heater side  
harness  
Is there continuity  
Through GREY  
Locate harness  
connection.  
(see photo at right)  
Y
Lead wires of heater side  
harness?  
(see photo at right)  
N
Call technical  
support.  
Depress reset  
button on high  
Replace vent  
safety switch  
(see “Vent Safety  
Switch  
Replacement  
Procedure”)  
N
limit switch. Is  
there continuity  
across high limit  
switch?  
Y
N
Does heater  
function?  
Y
System OK  
N
(see photo below)  
Reset heater, observe  
heating cycle. Does  
switch open?  
N
Y
Is temp over 350°F?  
Y
DO NOT OPERATE  
HEATER  
System over heating,  
immediately contact  
technical support.  
N
Does switch open prior  
to 350°F?  
Y
Replace vent safety  
switch  
(see “Vent Safety  
Switch Replacement  
Procedure”)  
Reset button  
WARNING  
Make sure exhaust collector compartment is not  
overheating (350°F) before resetting vent safety  
switch. If there is evidence the collector compartment  
is overheating, CALL TECHNICAL SUPPORT.  
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Vent Safety Switch Replacement Procedure  
Step 1.  
Step 2.  
Position main power switch to “OFF”.  
Loosen adhesive backed rubber escutcheon from service panel access cover  
and slide escutcheon back along exhaust pipe to allow for removal of cover  
(see photos at right).  
Rubber  
escutcheon  
Step 3.  
Remove screws from service panel access cover  
(¼" nut driver) and remove cover from heater  
(see photos at right)  
Step 4.  
Step 5.  
Disconnect wire leads from vent  
safety switch (see photo at right).  
Remove the 2 switch mounting  
screws (Phillips screw driver)  
and nuts (5/16 wrench) and  
remove switch from heater.  
Step 6.  
Step 7.  
Install new switch using screws  
from step 5.  
Reconnect wire leads.  
Note: wire leads are  
interchangeable with either  
switch terminal.  
Vent safety  
switch  
Step 8.  
Step 9.  
Restore 120 volt power supply to water heater and confirm proper operation following the lighting  
instructions on the lighting instruction label or the lighting instruction located in the installation and  
operating instruction manual.  
Reinstall service panel access cover and  
rubber escutcheon.  
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Disassembly Procedure for Access to Anodes & Flue Baffles  
WARNING  
Heater components may be HOT when performing the following steps in this procedure.  
Take necessary precaution to prevent personal injury.  
WARNING  
Step 1.  
Step 2.  
Position main power switch to “OFF”.  
120 volt potential exposure. Isolate the  
appliance and reconfirm power is  
disconnected using a multi-meter.  
Disconnect (Unplug) water heater  
from 120 Volt power source.  
Step 3.  
Step 4.  
Un-latch & remove surround cover from top of heater.  
Disconnect wire harnesses to allow for removal of control panel.  
Note: Where ever possible, rather than disconnecting at the control panel, follow wire  
harness away from control panel and disconnect at control component location.  
Step 5.  
Remove the three control panel mounting screws (¼” nut driver) and remove control  
panel from the water heater (see photos below).  
Remove Control  
Panel  
Control Panel  
Mounting Screw  
Step 6.  
Step 7.  
Completely remove insulation (two pieces) from top of heater to expose collector cover  
Remove all collector cover  
screws (5/16" socket) and  
remove collector cover  
(see photos at right).  
Collector  
cover  
Step 8.  
Photo 44 shows heater with collector cover removed allowing  
access to anode rods and flue baffles.  
Anode  
locations  
a) for anode service, see “Anode Inspection and Replacement”  
b) for flue baffle service, see “Flue Baffle Inspection and Replacement”  
c) for powered anode service, see “Powered Anode Replacement”  
Flue  
baffles  
Note: EF100T399 models have only 1 anode  
rod under the 2nd pass collector cover.  
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Anode inspection and replacement  
WARNING  
Heater components and stored water may be HOT when performing the following steps in  
this procedure. Take necessary precaution to prevent personal injury.  
Step 1.  
Step 2.  
Step 3.  
Step 4.  
Turn off water supply and drain water heater.  
Disassemble water heater per “Disassembly Procedure for Access to Andoes & Flue Baffles”.  
Locate and remove anode rods from heater (1-1/16 hex socket).  
Visually inspect anode rod. Anode rod should show signs of depletion, this is normal. If  
the depletion is ½ of the original diameter (approximately ¾" diameter), replacement is  
recommended. If any of the steel core of the anode is exposed, replacement is  
recommended.  
Step 5.  
Upon completion of inspection or subsequent replacement, apply thread sealing tape or other  
thread compound to threads of anode and reinstall into heater. Restore water supply  
and check for and repair any leaks found.  
Step 6.  
Step 7.  
Step 8.  
Reinstall collector cover per “Collector Cover Installation Procedure”.  
Reinstall collector insulation and control panel, reconnect control panel wire harnesses.  
Restore 120 volts to water heater and verify proper heater operation following the  
instructions on the lighting instruction label or the lighting instruction located in the  
installation and operating instruction manual.  
Step 9.  
Replace surround cover on top of water heater.  
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Flue baffle inspection and replacement  
WARNING  
Heater components may be HOT when performing the following steps in this procedure.  
Take necessary precaution to prevent personal injury.  
Step 1.  
Step 2.  
Step 3.  
Disassemble heater per “Disassembly Procedure for Access to Anodes & Flue Baffles”.  
Remove flue baffles from heater (pliers) (8 two inch baffles & 2 four inch baffles).  
Visually inspect flue baffles. Flue baffles should show signs of oxidation, this is normal.  
If the oxidation has deteriorated any portion of the flue baffle, replacement is  
recommended. If any restrictors are missing, replacement is recommended.  
Step 4.  
Upon completion of inspection or subsequent replacement, reinstall flue baffles into  
heater.  
Step 5.  
Step 6.  
Step 7.  
Reinstall collector cover per “Collector Cover Installation Procedure”.  
Reinstall collector insulation and control panel, reconnect control panel wire harnesses.  
Restore 120 volts to water heater and verify proper heater operation following the  
instructions on the lighting instruction label or the lighting instruction located in the  
installation and operating instruction manual.  
Step 8.  
Replace surround cover on top of water heater.  
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Powered Anode Replacement for EF100T399 only  
Powered Anode Replacement EF100T399 models only  
WARNING  
Heater components may be HOT when performing the following steps in this procedure.  
Take necessary precaution to prevent personal injury.  
The powered anode control module is located on the right vertical side of the control panel inside the surround panel.  
The control has a LED indicator light to show the status of operation. When the tank is filled with water and the power  
supply is on to the water heater, the light should have a steady green glow to indicate that protection current is flowing  
and operating normally. If the indicator light is not glowing, the power supply to the water heater or powered anode  
system is disconnected.  
Step 1. Check the power supply or wire connections to the powered anode control.  
Step 2. Indicator light diagnostic codes:  
a) If the control is flashing red, then there is a malfunction with the powered anode system.  
Make sure there are no bare spots in the wire insulation to the powered  
anode rods.  
Step 3. Check all electrical connections. The powered anode rods are insulated from the  
water heater tank in the bushing.  
a) With an ohmeter, check continuity between the powered anode terminal and the  
bushing. There should not be continuity. If there is continuity, replace the powered  
anode assembly.  
Volt meter set  
to OHM setting  
76  
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Collector Cover Installation Procedure  
Step 1.  
Step 2.  
Remove old silicone from top surface of collector flange and collector cover.  
Apply ¼" bead of Ultra Copper Silicone around entire collector flange surface. Allow  
caulk to “cure” for 10 minutes.  
Step 3.  
Step 4.  
Carefully reinstall collector cover, tighten screws evenly.  
Allow a minimum of 6 hours before putting heater back in service.  
Apply ¼" bead of Ultra  
Copper Silicone around entire  
collector flange surface  
77  
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Product Handling - Carefully uncrate the heater. Move in place with a hand truck (Do not use the  
venting pipes for handles).  
Electrical Requirements - Make sure there is 120 volts line voltage. Line voltage must be properly  
polarized. Adequate ground supplied to the heater.  
Venting Requirements - All venting must stay within the required lengths and diameter (see table  
below). Proper support of the venting pipe is a MUST (every 5ft vertical and 3ft horizontal).  
Termination must be located to prevent re-circulation of flue gases. Medium to long sweep 90°  
elbows or straight exhaust terminal coupling recommended.  
Gas Requirements - Gas piping sized adequately, ¾" or larger to heater or 1" or larger for  
EF100T399 models. Install a properly sized regulator (if unknown, assure an adequate volume of  
gas is available). 7" W.C. is required when the unit is running. Gas pressure must stay below 14"  
W.C. static pressure. Pressure drops between static pressure and operating flow should be less  
than 3" W.C.  
Condensate Requirements - Condensate line needs to slope to a drain at a minimum of ¼" per  
foot. Make sure the condensate line does not have the potential to freeze. If using more than one  
heater and using a common condensate line, make sure the condensate line is properly sized.  
Service/Mechanical Room - Provide adequate space for servicing heater. Leave room to get to the  
top and bottom pressure switches as well as enough overhead room to remove the anode rods for  
servicing (18" min.).  
Vent tables  
Balanced Direct Vent Systems  
PVC, CPVC  
Power Vented Systems  
PVC, CPVC  
Total length of exhaust piping must not exceed  
“Maximum Vent Length”  
Total length of intake piping and exhaust piping  
added together must not exceed “Maximum  
Combined Length” Shown below  
Shown below  
Maximum Vent Length (feet)  
Maximum Combined Length (feet)  
Model Number  
EFR-1-60T120  
EF60T125, EF100T150  
EF60T150, EF100T199  
EF60T199  
2"  
60'  
3"  
120'  
120'  
100'  
80'  
4"  
Model Number  
EFR-1-60T120  
EF60T125, EF100T150  
EF60T150, EF100T199  
EF60T199  
2"  
60'  
3"  
120'  
120'  
100'  
80'  
4"  
170'  
170'  
150'  
130'  
130'  
110'  
100'  
170'  
170'  
150'  
130'  
130'  
110'  
100'  
30'  
30'  
30'  
30'  
30'  
30'  
EF100T250  
N/A  
N/A  
N/A  
80'  
EF100T250  
N/A  
N/A  
N/A  
80'  
EF100T300  
60'  
EF100T300  
60'  
EF100T399  
50'  
EF100T399  
50'  
Unbalanced Direct Vent Systems  
Air intake CAN NOT exceed exhaust  
by more than 30 feet  
WARNING! The EF100T250 and EF100T300 models are  
not approved for 2 inch diameter vent pipe. Venting with 2  
inch pipe on these models may result in damage to the  
water heater or cause an unsafe condition. DO NOT use 2  
inch Vent or Air Intake Pipe on EF100T250/300 models.  
Note: each 3" & 4" 90° Elbow is equivalent to 5 feet of  
straight pipe.  
Note: each 3" & 4" 45° Elbow is equivalent to 2.5 feet of  
straight pipe.  
78  
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R
Date  
Service Provider  
Phone Number  
Model Number  
Serial Number  
Venting (PVC, CPVC):  
Vent size 3" or 4"  
Length of straight pipe  
(intake)  
Intake 90's (qty)  
Intake 45's (qty)  
Length of straight pipe  
(exhaust)  
Exhaust 90's (qty)  
Exhaust 45's (qty)  
Gas Line:  
Gas Pressure:  
Venturi:  
Size & material  
Setting from Bottom in Turns  
Static  
Distance from meter  
to water heater  
Running Inlet  
Manifold  
Electrical:  
Line Voltage  
Low Voltage  
Polarity  
Igniter Resistance:  
Flame Sense Micro -Amps:  
Spark Gap: ___________  
LED Flashing Y or N  
Which One(s)  
Error Codes on Control Display (Direct Spark Ignition System Only): __________________________________  
Exhaust Collector  
Pressure:  
Condensate Line:  
Size & Material  
Length  
Positive Inches W.C.  
Is trap provided Y or N  
CO2  
CO  
Combustion:  
Installation Site Name & Address:  
Installation Site Contact Name &  
Phone Number  
79  
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Models prior to “CF” serial number  
1
2
3
4
5
6
7
8
9
Combustion Surround Assy.  
Burner Assy  
2nd Pass Top Collector Cover  
Screw 10-16 x 3/4  
Vent Termination Elbow  
Thermostat Sensor Probe  
Baffle 4" Flue  
Anode  
Baffle 2" Flue  
10 Wire Harness Service Panel  
11 Plastisert Nipple 1-½" NPT  
12 Plug  
13 Nipple  
14 T&P Relief Valve  
15 Exhaust Pipe (PVC) w/Hose Barb  
16 Condensate Trap Elbow  
17 Silicone Hose  
18 Outer Door Service Panel  
19 Vent Pipe Support Bracket  
20 NSF Escutcheon  
21 Exhaust Pressure Switch  
22 Nut  
23 Vent Safety Switch  
24 Screw 6-32x 3/8  
25 Cleanout Access Cover  
26 Cleanout Gasket  
27 Screw 5/16-18 x ¾ HH Grade 5  
28 Cleanout Cover  
29 Cold Water Inlet  
30 No Handle Brass Drain Valve  
31 Coaxial Vent System  
32 ASSE Approved Mixing Valve  
Customer must specify complete  
model number and serial number  
when ordering service parts.  
80  
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Models prior to “CF” serial number  
AA Latch Assy  
BB Screw 8-32 x ½ RHCR  
CC Ignition Control Assy  
DD Jacket Head  
EE Main Power Switch  
FF Potentiometer  
GG Combustion Surround  
JJ Surround Base  
Customer must specify complete  
model number and serial number  
when ordering service parts.  
1A Combustion Surround Assy.  
2A Blower Gas Valve Assy  
3A Burner Assy  
4A Blower EBM  
5A Silicone Hose  
6A Hose Tee Fitting  
7A Screw 10-32 x3/4  
8A Gasket & Screw  
9A Gas Valve  
10A Nipple ½" NPT X3"  
11A Reducer ¾ x ½ NPT  
12A Nipple ¾ NPT x 6"  
13A 2" dia. Flex Reducer  
14A Inlet (PVC)  
15A Gasket Blower Transition  
16A Screw 8-32 x ¼ RHCR  
17A Gasket Flame Sensor  
18A Flame Sensor  
19A Transition Tube  
20A Nut Hex Washer  
21A Gasket Hot Surface Igniter  
22A Hot Surface Igniter  
23A Burner Mounting Gasket  
24A Burner Tube  
25A Burner Mounting Gasket  
26A Burner Mounting Insert  
27A Burner Mounting Insert Gasket  
81  
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Models prior to “CF” serial number  
1C Electronic Control Module  
2C Screw 8-32 x 1/2  
3C Intake Pressure Switch  
4C Control Mounting Panel  
5C Thermostat PC Board  
6C Transformer 120VAC x 24VAC x 40VA  
7C Terminal  
8C Terminal Strip  
9C Power Cord  
10C Control Wire Harness  
11C Thermostat Wire Harness  
12C Igniter Extension Wire  
13C Blower Wire Harness  
14C Power Switch Wire Harness  
15C Flame Sensor Wire Harness  
16C Rectifier Harness  
Customer must specify complete  
model number and serial number  
when ordering service parts.  
82  
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For models with “CF” serial or later.  
1
2
3
4
5
6
7
Combustion Surround Assy.  
Burner Assy (specify model)  
2nd Pass Top Collector Cover  
Screw 10-16 x 3/4  
Vent Termination Elbow  
Thermostat Sensor Probe  
Baffle 4" Flue (specify model)  
8a Anode Rod Assy  
8b Powered Anode (for EF100T399)  
9
Baffle 2" Flue  
10 Wire Harness Service Panel  
11 Plastisert Nipple 1-½" NPT  
12 Plug  
13 Nipple  
14 T&P Relief Valve  
Exhaust Pipe (PVC) w/Hose Barb  
(except EF100T399)  
15  
16 Condensate Trap Elbow (specify model)  
17 Silicone Hose  
18 Outer Door Service Panel (specify model)  
Vent Pipe Support Bracket (except  
EF100T399)  
19  
20 NSF Escutcheon  
21 Exhaust Pressure Switch  
22 Nuts  
23 Collector Temperature Limit Switch  
24 Screw 6-32x 3/8  
25 Cleanout Access Cover  
26 Cleanout Gasket  
27 Screw 5/16-18 x ¾ HH Grade 5  
28 Cleanout Cover  
29 Cold Water Inlet (Hydrojet) Assy.  
30 No Handle Brass Drain Valve  
31 Concentric Vent System (optional)  
32 ASSE Approved Mixing Valve (optional)  
Customer must specify complete  
model number and serial number  
when ordering service parts.  
83  
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For models with “CF” serial or later.  
AA Latch Assy  
BB Screw 8-32 x ½ RHCR  
CC Ignition Control Assy  
DD Jacket Head  
EE Main Power Switch  
FF Potentiometer  
GG Combustion Surround  
JJ Surround Base  
Customer must specify complete  
model number and serial number  
when ordering service parts.  
Combustion Surround Assy. (specify  
model)  
1A  
2A Blower Gas Valve Assy (specify model)  
3A Burner Assy (specify model)  
4A Blower EBM (specify model)  
5A Silicone Hose  
6A Burner Mounting Insert Gasket  
7A Screw 10-32 x3/4  
8A Gasket & Screw  
9A Gas Valve (specify model)  
10A Nipple (specify model)  
11A Reducer (specify model)  
12A Nipple (specify model)  
2" dia. Flex Reducer (or PVC reducer for  
399)  
13A  
14A Inlet (PVC)  
15A Gasket Blower Transition (specify model)  
16A Screw 8-32 x ¼ RHCR  
17A Gasket Flame Sensor  
18A Flame Sensor  
19A Transition Tube  
20A Nut Hex Washer  
21A Gasket Hot Surface Igniter  
22A Hot Surface Igniter  
23A Burner Mounting Gasket  
24A Burner Tube  
25A Burner Mounting Gasket  
26A Burner Mounting Insert  
84  
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For models with “CF” serial or later.  
1C Electronic Control Module  
2C Screw 8-32 x 1/2  
3C Control Mounting Panel  
4C Thermostat PC Board  
5C Transformer 120VAC x 24VAC x 40VA  
6C Terminal  
7C Terminal Strip  
8C Power Cord  
9C Control Wire Harness  
10C Thermostat Wire Harness  
11C Rectifier Harness (specify model)  
12C Blower Wire Harness (specify model)  
13C Power Switch Wire Harness  
14C Flame Sensor Wire Harness  
15C Powered Anode Control Harness (399 only)  
16C Powered Anode Harness (399 only)  
17C Powered Anode Control (399 only)  
Customer must specify complete  
model number and serial number  
when ordering service parts.  
85  
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For models with Direct Spark Ignition  
1
2
3
4
5
6
7
8
9
Combustion Surround Assembly  
Burner Assembly (specify model)  
2nd Pass Top Collector Cover  
Screw 10-16 x 3/4  
Vent Termination Elbow  
Thermostat Sensor Probe  
Baffle 4" Flue (specify model)  
Anode Rod Assembly  
Baffle 2" flue  
10 Wire Harness Service Panel  
11 Plastisert Nipple 1-½" NPT  
12 Plug  
13 Nipple  
14 T&P Relief Valve  
15 Exhaust Pipe (PVC) w/Hose Barb  
16 Condensate Trap Elbow (specify model)  
17 Silicone Hose  
18 Outer Door Service Panel (specify model)  
19 Vent Pipe Support Bracket  
20 NSF Escutcheon  
21 Exhaust Pressure Switch  
22 Nuts  
23 Collector Temperature Limit Switch  
24 Screw 6-32x 3/8  
25 Cleanout Access Cover  
26 Cleanout Gasket  
27 Screw 5/16-18 x ¾ HH Grade 5  
28 Cleanout Cover  
29 Cold Water Inlet (Hydrojet) Assembly  
30 No Handle Brass Drain Valve  
31 Concentric Vent System (optional)  
32 ASSE Approved Mixing Valve (optional)  
33 Thermal Well  
34 Clip  
35 Hole Closure  
36 Reducer  
Customer must specify complete  
model number and serial number  
when ordering service parts.  
86  
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For models with Direct Spark Ignition  
1B Latch Assy  
4B  
1B  
2B Screw 8-32 x ½ RHCR  
3B Ignition Control Assy  
4B Jacket Head  
5B Main power switch  
6B Honeywell Control Display  
7B Combustion Surround  
8B Surround Base  
3B  
7B  
5B  
6B  
Customer must specify complete  
model number and serial number  
when ordering service parts.  
1B  
8B  
2B  
5A  
2A  
4A  
Combustion Surround Assembly  
(specify model)  
1A  
8A  
9A  
1A  
2A Blower Gas Valve Assy. (specify model)  
3A Burner Assy. (specify model)  
4A Blower EBM (specify model)  
5A Silicone Hose  
7A  
6A Burner Mounting Insert Gasket  
7A Screw 10-32 x3/4  
15A  
8A Gasket  
9A Gas Valve (specify model)  
10A Nipple (specify model)  
11A Reducer (specify model)  
12A Nipple (specify model)  
13A 2" dia. Flex Reducer  
14A Inlet (PVC)  
15A Gasket Blower Transition (specify model)  
16A Screw 8-32 x ¼ RHCR  
17A Gasket Flame Sensor  
18A Flame Sensor  
16A  
16A  
20A  
17A  
18A  
21A  
22A  
3A  
23A  
24A  
25A  
26A  
19A Transition Tube  
20A Nut Hex Washer  
21A Spark Rod  
22A Spark Rod Gasket  
28A  
6A  
23A Burner Mounting Gasket  
24A Burner Tube  
25A Burner Mounting Gasket  
26A Burner Mounting Insert  
27A Ground Wire  
28A Gas Regulator Kit (Optional)  
87  
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For models with Direct Spark Ignition  
2C  
8C  
3C  
4C  
5C  
9C  
10C  
1C  
11C  
12C  
6C  
13C  
7C  
1C Control Panel  
2C Control Board  
3C Transformer 120VAC x 24VAC x 40VA  
4C Terminal  
5C Terminal Strip  
6C Power Cord  
7C Controller Wire Harness  
8C Transformer Primary Wire Harness  
9C Transformer Secondary Wire Harness  
10C Blower Wire Harness  
11C Power Switch Wire Harness  
12C Sensor Wire Harness  
13C High Voltage Spark Cable  
Customer must specify complete  
model number and serial number  
when ordering service parts.  
88  
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AC  
Alternating Current  
British Thermal Units  
Carbon Monoxide  
Carbon Dioxide  
BTU/H  
CO  
CO2  
DC  
Direct Current  
DSI  
ECO  
GFI  
GPM  
HSI  
Hz  
Direct Spark Ignition  
Energy Cut Off  
Ground fault interrupt  
Gallons per Minute  
Hot Surface Igniter  
Hertz  
LED  
NOx  
NPT  
PSI  
RPM  
VA  
VAC  
W.C.  
°C  
°F  
µA  
Light Emitting Diode  
Oxides of Nitrogen  
National Pipe Thread  
Pounds per Square Inch  
Revolutions per Minute  
Volt Amps  
Volts Alternating Current  
Inches of Water Column  
Degrees Centigrade  
Degrees Fahrenheit  
Micro Amp  
NOTES  
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NOTES  
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NOTES  
91  
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Email  
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