Bosch Appliances Boiler 12 18 User Manual

GREENSTAR HEATSLAVE EXTERNAL  
12/18, 18/25, 25/32kW  
FLOOR STANDING EXTERNAL OIL FIRED CONDENSING COMBINATION  
BOILER USING BALANCED FLUE SYSTEM  
FOR OPEN VENT AND SEALED CENTRAL HEATING SYSTEMS WITH DOMESTIC MAINS FED HOT WATER  
THE APPLIANCE IS FOR USE WITH KEROSENE ( 28 SECOND  
OIL) ONLY  
GB  
INSTRUCTION MANUAL  
INSTALLATION COMMISSIONING  
& SERVICING  
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CONTENTS  
SAFETY & REGULATIONS  
IMPORTANT INFORMATION AND SYMBOLS  
SAFETY PRECAUTIONS AND INSTALLATION REGULATIONS  
1
3
APPLIANCE INFORMATION  
GENERAL INFORMATION  
TECHNICAL DATA  
4
5
6
LAYOUT & COMPONENTS  
PRE-INSTALLATION  
CLEANING PRIMARY SYSTEMS  
7
8
MAINS SUPPLIES  
OIL SUPPLY  
9
WATER SYSTEMS & PIPEWORK  
10-11  
12  
CONDENSATE & PRESSURE RELIEF PIPEWORK  
BOILER LOCATION & CLEARANCES  
CABINET MOUNTED LOW LEVEL FLUE TERMINAL POSITIONS  
HIGH LEVEL FLUE TERMINAL POSITIONS  
EXTERNAL OILFIT BALANCED FLUE OPTIONS  
CABINET MOUNTED HORIZONTAL BALANCED FLUE OPTIONS  
13  
14  
15  
16  
17  
INSTALLATION  
UNPACKING THE BOILER  
PIPEWORK & FLUE POSITIONS  
BOILER INSTALLATION  
FLUE INSTALLATION  
18  
19  
20  
21  
COMBUSTION CHAMBER  
PIPEWORK CONNECTIONS  
OIL BURNER AND PUMP  
REFITTING COMPONENTS  
ELECTRICS  
22  
23-24  
25  
26  
27-28  
COMMISSIONING  
PRE-COMMISSIONING CHECKS - APPLIANCE  
FILLING THE SYSTEM  
29  
30  
STARTING THE APPLIANCE  
WATER TREATMENT  
31-34  
35  
FINISHING COMMISSIONING - APPLIANCE  
36  
SERVICING & SPARES  
INSPECTION AND SERVICE  
SHORT PARTS LIST 12/18  
SHORT PARTS LIST 18/25  
SHORT PARTS LIST 25/32  
37-40  
41  
42  
43  
FAULT FINDING & DIAGNOSIS  
FAULT FINDING  
44-45  
46  
FAULT FINDING LOGIC FOR SATRONIC CONTROL BOX  
FAULT FINDING LOGIC FOR 535 SE/LD RDB CONTROL BOX  
ELECTRICAL SCHEMATIC  
47  
48  
COMMISSIONING & SERVICE RECORDS  
COMBUSTION RECORD  
49  
50  
SERVICE INTERVAL RECORD  
2
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
CONTENTS  
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SAFETY PRECAUTIONS  
INSTALLATION REGULATIONS  
Failure to install appliances correctly could lead to  
prosecution.  
OIL SMELLS, LEAKS OR FUMES FROM THE APPLIANCE:  
ꢀExtinguish any naked flames.  
ꢀIsolate the electrical supply.  
ꢀIsolate the fuel supply to the boiler.  
ꢀRectify fault.  
The appliance should be installed by a competent  
person. The person installing the appliance should  
be aware of the Health and Safety at Work Act and  
take appropriate action to ensure that the  
regulations are adhered to. In order to give  
optimum efficiency and trouble free operation the  
appliance must be commissioned by a qualified  
OFTEC engineer.  
HEALTH & SAFETY:  
The appliance contains no asbestos and no substances have been used in the construction  
process that contravene the COSHH Regulations (Control of Substances Hazardous to Health  
Regulations 1988). Where applicable, the CE mark indicates compliance with relative EU  
Directives.  
The compliance with a British Standard does not,  
in itself, confer immunity from legal obligations. In  
particular the installation of this appliance must be  
in accordance with the relevant requirements of the  
following British Standards and regulations in  
respect of the safe installation of equipment:  
BS 5410: part 1: Code of practice for Oil Fired  
Boilers.  
COMBUSTIBLE AND CORROSIVE MATERIALS:  
Do not store or use any combustible materials (paper, thinners, paints etc.) inside or within the  
vicinity of the appliance.  
The combustion air must be kept clear of chemically aggressive substances which can corrode  
the appliance and invalidate any warranty.  
BS 799: part 5: Specification for Oil Storage  
Tanks.  
BS 7593: Code of Practice for treatment of water  
in domestic hot water central heating systems.  
BS 5449: part 1: Specification for forced  
circulation hot water central heating for domestic  
premises.  
BS 5955: part 8: Specification for the installation  
of thermoplastic pipes and associated fittings for  
use in domestic hot and cold water services and  
heating systems.  
FITTING & MODIFICATIONS:  
Fitting the appliance and any controls to the appliance may only be carried out by a competent  
engineer in accordance with these instructions and the relevant Installation Regulations.  
Flue systems must not be modified in any way other than as described in the fitting instructions.  
Any misuse or unauthorised modifications to the appliance, flue or associated components and  
systems could invalidate the warranty. The manufacturer accepts no liability arising from any  
such actions, excluding statutory rights.  
BS 7291: Thermoplastic pipes and associated  
fittings for hot and cold water for domestic  
purposes and heating installations in buildings.  
BS 7074: part 1: Application, selection and  
installation of expansion vessels and ancillary  
equipment for sealed water systems.  
SERVICING:  
Advise the user to have the system regularly serviced by a competent, qualified engineer (such  
as OFTEC registered personnel) using approved spares, to help maintain the economy, safety  
and reliability of the appliance.  
BS 7671: IEE Wiring Regulations, current edition.  
BS 1362: Specification for general purpose fuse  
links for domestic and similar purposes.  
The Building Regulations Part J and L1 England  
and Wales; Part F and Part J Section III Scotland;  
Part L and Part F Northern Ireland.  
Local water company bye-laws.  
The Control of Pollution (Oil) Regulations.  
OFTEC Standards.  
Where no specific instruction is given, reference  
should be made to the relevant codes of practice.  
3
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
SAFETY PRECAUTIONS  
8 716 113 389b (09/07)  
& INSTALLATION REGULATIONS  
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GENERAL INFORMATION  
STANDARD PACKAGE:  
640mm  
770mm  
A - Floor standing oil fired condensing boiler for  
open vent and sealed domestic central heating  
and mains fed hot water.  
A
B - Literature pack.  
C -Condensate trap kit.  
D -100mmØ services duct.  
E - Cabinet key  
950mm  
B
C
D
E
Check List  
Item  
Qty  
Greenstar Heatslave External Installation/Servicing Instructions........1  
Users Instructions ..........................................................................................1  
100mm Ø Services Duct...............................................................................1  
Condensate Trap Kit.......................................................................................1  
Warranty Return Envelope ............................................................................1  
Cabinet Key.......................................................................................................1  
4
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
GENERAL INFORMATION  
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TECHNICAL DATA  
DESCRIPTION  
UNITS  
12/18  
18/25  
25/32  
Central Heating  
Primary water capacity (total)  
Maximum static head  
litres  
metres  
69  
30  
1
69  
30  
1
72  
30  
1
Minimum static head  
metres  
Available pump head (20°C difference) at max. output  
metres water  
bar  
4.7  
2.5  
4.0  
2.5  
4.2  
2.5  
Max. permissible sealed system operating pressure  
in accordance with WRAS guidelines  
Flow restrictor  
colour  
Lime  
—
—
Domestic Hot Water  
Optimum flow rate ( 15%)  
Minimum inlet pressure (dynamic) for optimum flow rate  
Maximum hot water rise for 90 litres draw off (@optimum flow rate)  
Flue  
litres/min  
bar  
15  
1.5  
40  
18  
1.2  
40  
22  
0.9  
40  
°C  
Exit flue gas mass flow  
kg/hr  
29  
40  
51  
Pipework connections  
Fuel line (compression)  
mm  
mm  
10  
22  
22  
15  
22  
1
10  
22  
22  
15  
22  
1
10  
28  
28  
15  
22  
1
CH flow  
CH return  
mm  
Water main inlet  
mm  
DHW outlet  
mm  
Open vent (optional)  
BSP  
BSP  
mm  
3
/
3
/
3
/
CH drain/optional feed and expansion  
Condensate (polypropylene)  
Electrical  
4
4
4
21.5  
21.5  
21.5  
Electrical power supply voltage  
Frequency  
AC...V  
Hz  
230  
50  
230  
50  
230  
50  
Max. power consumption  
Thermostats  
W
240  
240  
263  
CH control thermostat range (cut in/cut out)  
DHW control thermostat range (cut in/cut out)  
CH & DHW control thermostat differential  
Boiler high limit thermostat set point  
Boiler manual reset overheat thermostat set point  
Flue reset overheat thermostat set point  
General Data  
°C  
°C  
°C  
°C  
°C  
°C  
55/81  
55/72  
5
55/81  
55/72  
5
55/81  
55/72  
5
92  
92  
92  
105  
110  
105  
110  
105  
110  
Maximum hearth temperature  
SEDBUK (Band A)  
°C  
%
<100  
90.2  
45  
<100  
90.1  
45  
<100  
90.3  
45  
Appliance protection rating  
Weight (excluding packaging)  
Emissions class for NOx and CO  
Typical NOx emissions figure  
IP  
kg  
195  
3
195  
3
206  
3
class  
mg/kW hr  
75  
70  
75  
5
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
TECHNICAL DATA  
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LAYOUT & COMPONENTS  
The diagram opposite excludes the top, front  
and RH side casing panels.  
44  
43  
i)  
1. CONTROL BOX ASSEMBLY  
2. DIVERTER VALVE  
3. PRESSURE GAUGE  
4. AUTO AIR VENT  
iv)  
iii)  
5. CH CONTROL AND MANUAL RESET  
OVERHEAT THERMOSTAT PHIAL  
6. CASING SIDE PANEL  
7. CIRCULATING PUMP  
8. AUTO-RESET HIGH LIMIT  
THERMOSTAT PHIAL  
44  
ii)  
43  
i)  
42b  
v)  
ii)  
9. DHW FLOW SWITCH  
10. PRESSURE RELIEF VALVE  
11. DHW HEAT EXCHANGER  
12. FLUE GAS SAMPLING POINT  
13. FLUE OVERHEAT THERMOSTAT  
PHIAL  
iii)  
iv)  
13  
v)  
14. CASING SUPPORT PANEL  
15. FLUE MANIFOLD ACCESS COVER  
16. AIR INLET PIPE AND CASING  
17. SECONDARY HEAT EXCHANGER  
BLEED POINT (ONE ON EITHER SIDE)  
18. SECONDARY HEAT EXCHANGER  
19. SECONDARY HEAT EXCHANGER  
DRAIN  
20. EXPANSION VESSEL  
21. OPTIONAL OPEN VENT/AIR VENT  
22. DRAIN AND OPTIONAL FEED AND  
EXPANSION  
42a  
18  
14  
12  
15  
11  
10  
16  
9
17  
8
7
6
5
19  
23. CONDENSATE OUTLET  
24. PRIMARY HEAT EXCHANGER  
25. TRAY  
4
3
26. OIL ISOLATION VALVE  
27. CONDENSATE TRAP  
28. CONDENSATE TRAP BRACKET  
29. COMBUSTION CHAMBER ACCESS  
DOOR  
2
1
41  
40  
30. HEATSLAVE TANK DRAIN  
31. HEATSLAVE TANK  
32. MODE SWITCH  
33. BOILER MODE INDICATOR  
34. LOCKOUT INDICATOR  
35. OVERHEAT RESET BUTTONS (boiler &  
flue temperature)  
39  
38  
37  
36. LOCKOUT RESET BUTTON  
37. SERVICE CONNECTION  
38. CH TEMPERATURE CONTROL  
39. DHW TEMPERATURE CONTROL  
40. DATA LABEL  
41. FROST THERMOSTAT SENSORS  
42a. BENTONE STERLING BURNER  
(12/18 & 18/25)  
35/36  
34  
33  
32  
i) CONTROL BOX  
ii) MOTOR  
20  
iii) AIR INTAKE CASING  
iv) OIL PUMP  
v) COMBUSTION HEAD  
21  
31  
22  
23  
30  
24  
25  
26  
42b. RIELLO RDB 2.2 BURNER (25/32)  
i) CONTROL BOX  
27  
29  
28  
ii) MOTOR  
iii) AIR INTAKE CASING  
iv) OIL PUMP  
v) COMBUSTION HEAD  
43. CLIP - AIR INTAKE HOSE  
44. AIR INTAKE HOSE  
6
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
LAYOUT & COMPONENTS  
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CLEANING PRIMARY SYSTEMS  
IMPORTANT: All the following Pre-Installation sections must be read and  
requirements met before starting boiler or flue installation.  
IMPORTANT: Debris from the system can  
damage the boiler and reduce efficiency.  
Failure to comply with the guidelines for  
the use of water treatment with the  
appliance will invalidate the appliance  
warranty.  
CAUTION: ISOLATE THE MAINS SUPPLIES BEFORE STARTING ANY WORK AND  
OBSERVE ALL RELEVANT SAFETY PRECAUTIONS.  
BEFORE CLEANING THE SYSTEM:  
ENSURE THE SYSTEM AND PIPEWORK IS  
IN GOOD WORKING ORDER.  
FLUSH THE EXISTING SYSTEM WITH A  
POWER FLUSHING MACHINE OR WITH A  
CHEMICAL CLEANER BEFORE  
INSTALLING NEW COMPONENTS.  
CLEANING THE PRIMARY SYSTEM:  
ꢀ Cleanse the system in accodance with  
BS 7593.  
ꢀ Fill the system with cold mains water to the  
recommended pressure and check for leaks.  
ꢀ Open all drain cocks and drain the system.  
ꢀ Close drain cocks and add a suitable flushing  
agent at the correct strength for the system  
condition in accordance with the manufacturer's  
instructions.  
ꢀ Circulate the flushing agent before the boiler  
is fired up.  
ꢀ Run the boiler and system at normal operating  
temperature in accordance with the  
manufacturer's instructions.  
ꢀ Drain and thoroughly flush the system to  
remove the flushing agent and any debris.  
7
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
CLEANING PRIMARY SYSTEMS  
8 716 113 389b (09/07)  
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IMPORTANT: The appliance provides a permanent external electrical supply  
for servicing and must therefore be fed via a circuit breaker incorporating  
earth leakage protection.  
MAINS SUPPLIES  
ELECTRIC SUPPLY:  
• Supply: 230V - 50Hz.  
• Cable: PVC insulated 0.75mm2 (24 x  
0.2mm) temperature rated to 90°C.  
• Protection IP45.  
• External 5A fuse to BS 1362.  
• The appliance must be earthed.  
• Please refer to IEE regulations for cross  
bonding requirements.  
• It must be possible to isolate the appliance  
from the electric supply with at least a 3mm  
contact separation in both poles supplying  
the appliance.  
• Wiring between the appliance and the  
electrical supply must comply with IEE wiring  
regulations and any local regulations which  
may apply for fixed wiring to a stationary  
appliance.  
•
Any system connected to the boiler must not  
have a separate electrical supply.  
WATER SUPPLY:  
The following are general requirements and if  
necessary the advice of the local water company  
should be sought before fitting the appliance.  
• The appliance cold water supply should be  
the first connection off the water main where  
possible.  
Water Mains Pressure:  
Minimum dynamic mains water pressure for  
optimum performance.  
12/18kW  
18/25kW  
25/32kW  
1.5 bar  
1.2 bar  
0.9 bar  
MAINS WATER EXPANSION VESSEL:  
A - Mini expansion vessel, part No. 7 716 102 105  
B - Mains water inlet  
• Maximum mains fed water pressure 10 bar.  
If necessary, fit a pressure reducing valve.  
C - Non-return valve  
D - Boiler  
D
IMPORTANT: Non-return, back flow  
prevention devices (including those  
associated with water meters) fitted to the  
mains water supply can cause a pressure  
build up which could damage the boiler  
and other household appliances.  
A
C
B
• Where the water main supply has a non-  
return, back flow prevention valve fitted, a  
mini expansion vessel (A) must be connected  
to the mains water inlet pipe (B) between the  
non-return valve (C) and the boiler (D) as  
shown opposite.  
Use in hard water areas:  
Normally there is no need for water treatment to  
prevent scale formation as the maximum  
temperature of the heat exchanger is limited by  
the control circuit.  
In areas where the temporary water hardness  
exceeds 200ppm, consideration may need to  
be given to the fitting of a scale prevention  
device. In such circumstances, the advice of  
the local water authority should be sought.  
8
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
MAINS SUPPLIES  
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OIL SUPPLY  
A
B
C
D
E
- Oil storage tank  
- Isolating valve  
H
J
- Oil supply pipe  
- Oil pump  
This appliance is suitable for kerosene (28  
second oil) only, no other fuel must be used.  
OIL SUPPLY:  
• Plastic or steel tanks should be installed to  
BS 5410. A steel tank should conform to  
BS 799: part 5 and have a slope of 1 in 24  
away from the outlet valve with a sludge cock  
at its lower end.  
• Do not use galvanised steel tanks or  
pipework for the oil supply system.  
• Do not use soldered joints on the oil  
supply pipework.  
- Oil strainer & water seperator  
- Fire valve to BS5410  
- External casing  
K
L
- Full base (plastic tanks)  
- Non-return valve  
- De-aerator  
M
N
F
- Fire valve sensor  
- Oil burner  
- Oil filter (16µm max filtration size)  
G
NOTE: All dimensions are in metres unless stated otherwise.  
The maximum pipe run figures are based on using copper pipe with an inside diameter of  
2mm less than the Ø.  
.
1m min  
a)  
a) Single pipe gravity feed system:  
The oil storage tank (A) must be positioned so  
that the oil level does not exceed 4 metres above  
the level of the burner oil pump (J) and in addi-  
tion the oil level must be at least 300mm above  
the oil pump (J). Where the maximum oil level in  
the oil storage tank exceeds 4 metres, a head  
breaking device must be installed between the  
tank (A) and the burner oil pump (J).  
A
F
K
B
C
H
B D  
B N  
G
J
MAXIMUM PIPE RUN FOR SINGLE PIPE GRAVITY FEED SYSTEM  
b) Double pipe sub-gravity feed system:  
Maximum suction height 3.5 metres. Non-return  
valves must be fitted to the inlet and return oil  
line between the oil pump (J) and oil storage  
tank (A).  
E
HEAD 10mmØ  
12mmØ  
30  
69  
91  
100  
HEAD 10mmØ  
12mmØ  
0.5  
1.0  
1.5  
2.0  
12  
25  
37  
49  
2.5  
3.0  
3.5  
4.0  
62  
74  
87  
99  
100  
100  
100  
100  
c) Single pipe suction lift with de-aerator  
Maximum suction height 3.5 metres. The oil  
tank (A) must be positioned below the oil pump  
(J). Create an inlet and return loop between the  
de-aerator (M) and oil pump (J).  
.
1m min  
G
F
b)  
B
D
A non-return valve must be incorporated within  
the de-aerator or fitted to the oil line between  
the oil storage tank (A) and the de-aerator (M).  
L
L
A
B
C
A top feed oil tank fitted with a de-aerator  
using an internal non-return valve should have  
any non-return valves fitted in the base of the  
tank to the suction line removed to assist  
purging air from the oil line.  
B
N
J
H
150mm  
K
E
MAXIMUM PIPE RUN FOR DOUBLE PIPE SUB-GRAVITY FEED SYSTEM  
Pipework  
HEAD 10mmØ  
12mmØ  
100  
100  
95  
HEAD 10mmØ  
12mmØ  
66  
50  
37  
22  
ꢀ Use copper pipe of the correct diameter  
according to the information shown opposite.  
Use flexible hoses to connect to the oil pump (J).  
0
50  
44  
38  
32  
2.0  
2.5  
3.0  
3.5  
26  
20  
14  
8
0.5  
1.0  
1.5  
ꢀ Lay the oil supply pipe (H) as straight and  
level as possible to avoid air pockets and  
unnecessary friction losses. Route away  
from the boiler access door or other hot  
surfaces.  
80  
F
G
M
ꢀ Install a manual isolating valve (B) to the oil  
supply pipe (H), as close to the oil storage  
tank (A) as possible.  
c)  
A
B
J
C
H
B
D
ꢀ Fit an oil strainer and water seperator (C) to  
the oil supply pipe, near the oil storage tank.  
Fit an additional oil filter (N, 16µm max  
filtration size) close to the boiler, but not  
inside the boiler casing.  
.
E
1m min  
K
MAXIMUM PIPE RUN FOR SINGLE PIPE SUCTION LIFT WITH DE-AERATOR  
ꢀ Fit a fire valve in accordance with BS 5410.  
The fire valve (D) must be fitted externally  
at least 1 metre from the appliance with the  
fire valve sensor (F) located within the  
appliance case.  
FUEL FLOW RATE  
FUEL FLOW RATE  
HEAD 2.5kg/h 5kg/h 10kg/h 10kg/h  
8mmØ 8mmØ 8mmØ 10mmØ  
HEAD 2.5kg/h 5kg/h 10kg/h 10kg/h  
8mmØ 8mmØ 8mmØ 10mmØ  
2.0  
2.5  
3.0  
3.5  
60  
45  
35  
25  
30  
25  
15  
10  
14  
11  
8
65  
50  
35  
20  
0
100  
95  
80  
70  
55  
45  
40  
35  
26  
23  
20  
17  
100  
100  
90  
0.5  
1.0  
1.5  
A capillary type valve provides a neat and  
simple installation. Alternatively, a fusible  
link or electrical system may be used.  
5
75  
Under no circumstances should a  
combination isolating/fire valve be used  
as the sole fire protection device.  
The table and illustration above is a guide only and does not in any way override the de-  
aerator manufacturers instructions.  
9
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
OIL SUPPLY  
8 716 113 389b (09/07)  
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WATER SYSTEMS & PIPEWORK  
IMPORTANT: The boiler should not be  
allowed to operate with  
a
return  
temperature of less than 40°C when the  
system is up to operating temperature.  
PRIMARY SYSTEM PLASTIC PIPEWORK:  
• Plastic pipework must not be used for  
the DHW system.  
• Any plastic pipework used for the CH system  
must have a polymeric barrier, comply with  
BS 7921 and installed to BS 5955 with  
1000mm (minimum) length of copper or steel  
pipe connected to the boiler.  
• Plastic pipework used for underfloor heating  
must be correctly controlled with a  
thermostatic blending valve limiting the  
temperature of the circuits to approx. 50°C  
with 1000mm (minimum) length of copper or  
steel pipe connected to the boiler.  
TYPICAL OPEN VENT SYSTEM  
PRIMARY SYSTEM/CONNECTIONS/VALVES:  
S
E
1000mm min.  
• Do not use galvanised pipes or radiators.  
• All system connections, taps and mixing  
valves must be capable of sustaining a  
pressure of 3 bar.  
F
H
R
R
R
R
• Radiator valves should conform to  
BS 2767:10.  
T
L
T
T
L
L
L
L
• All other valves should conform to BS 1010.  
• On new installations TRVs must be used on  
all radiators except the radiator where the  
room thermostat is sited, this must be fitted  
with lockshield valves and left open. All  
installations should have TRVs fitted to  
radiators within the sleeping accommodation.  
G
• An automatic bypass valve must be connected  
between the heating flow and return where  
TRVs are used on all radiators, fitted to give  
at least a 3m circuit when activated.  
C
D
D
A - Appliance expansion vessel  
B - Extra expansion vessel  
C - Automatic bypass valve  
D - Drain cock  
F - Feed & expansion 15mmØ min  
G - Appliance  
H - Open vent 22mmØ min  
L - Lockshield valve  
R - Radiators  
S - Static head  
T - TRV  
• Drain cocks are required at all the lowest  
points on the system.  
• Air vents are required at all high points on the  
system.  
U - To filling system  
E - Feed & expansion cistern  
P - Pressure relief discharge  
OPEN VENT PRIMARY SYSTEM:  
• In order to comply with BS 5449 the feed  
and expansion pipe and the open vent pipe,  
(or the combined feed and vent pipe), must  
be connected to the BSP outlet/s on the  
right hand side of the primary heat exchanger.  
R
R
• The feed and expansion cistern (E) must be  
positioned to provide a static head (S) of at  
least 1 metre above the highest point in the  
heating system to the water level in the feed  
and expansion cistern (E).  
T
T
TYPICAL SEALED SYSTEM  
A
L
L
• Ensure adequate space is left in the expansion  
cistern for expansion of the system water.  
R
R
G
B
• No valve shall be fitted in the open vent pipe  
(H) or the feed and expansion pipe (F).  
L
T
L
L
• The open vent pipe (H) must be at least 22mmØ.  
U
P
C
SEALED PRIMARY SYSTEM:  
D
D
• Where the system volume is more than 180  
litres at 0.5 bar or exceeds 2.65bar at  
maximum heating temperature an extra  
expansion vessel (B) must be fitted as close  
as possible to the appliance in the central  
heating return.  
• Pressurise the extra expansion vessel (B) to  
the same figure as the expansion vessel built  
into the appliance.  
10  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
WATER SYSTEMS & PIPEWORK  
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WATER SYSTEMS & PIPEWORK  
Water main  
supply  
Heating return  
FILLING PRIMARY SEALED SYSTEMS:  
Non return Non return  
valve valve  
• Filling the system must comply with one of  
the methods shown opposite.  
Hose  
return  
• The filling point must be at low level and must  
never be a permanent direct fixing to the  
mains water supply.  
Stop  
cock  
Stop  
cock  
Test cock  
Temporary hose  
• Filling loops must be WRAS approved.  
SHOWERS/BIDETS:  
• If a shower head can be immersed in water or  
comes closer than 25mm from the top edge  
of a bath or shower tray spill over level then  
an anti-siphon device must be fitted to the  
shower hose.  
Make up  
vessel  
Heating return  
Auto air  
vent  
Non return  
valve  
1000mm above  
the highest point  
of the system  
• Only thermostatically controlled showers are  
suitable for use with this appliance.  
• Bidets with direct hot & cold mains water can  
be used (with the approval of the local water  
authority) and must be the over rim flushing  
type with shrouded outlets to prevent the  
fitting of hand held sprays.  
Stop  
cock  
Fill Point  
DOMESTIC HOT WATER:  
• Plastic pipework must not be used for  
the DHW system.  
• Taps and mixing valves must be capable of  
sustaining a pressure up to 10 bar in  
accordance with the Water Regulations as  
they will be operating at mains water  
pressure.  
• Hot water temperature and flow rate are  
affected by the size and insulation of  
pipework making up the distribution system  
and are controlled by the hot water tap and  
the water main inlet pressure. A mixing valve  
can be fitted if a more permanent setting is  
required.  
• If using more than one outlet at once causes  
water flow starvation, fit flow balancing valves  
or Ball-O-Fix valves to the appropriate outlets.  
11  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
WATER SYSTEMS & PIPEWORK  
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CONDENSATE &  
PRESSURE RELIEF PIPEWORK  
a
c
C
CONDENSATE PIPEWORK:  
B
• All national and, where appropriate, local  
regulations for the discharge and  
neutralisation of condensate should be  
followed.  
• The condensate pipe must be a minimum of  
21.5mmØ polypropylene pipe.  
A
75mm  
min.  
D
• The condensate pipework must fall at least  
50mm per metre towards the outlet and  
should take the shortest practicable route  
and not exceed 3 metres outside the building.  
If a run greater than 3m is required, 32mmØ  
polypropylene pipe must be used.  
b
d
C
E
C
A
A
• The pipework must follow one of the options  
shown opposite:  
D
a - Internal waste drainage system  
b - Soil/vent stack  
Invert  
c - External drainage system  
d - External condensate absorption point  
(Unsuitable for clay soil types)  
500mm min.  
C
• Condensate pipework must not be connected  
to rainwater downpipes.  
F
A
• Use waterproof pipe insulation in exposed  
positions and for external pipework  
25mm  
min.  
IMPORTANT: Condensate pipework must not  
leak and the condensate trap must be filled  
with water before the boiler is started to  
prevent the possibility of potentially harmful flue  
products escaping via the condensate route.  
G
400mm  
min.  
I
H
A - Condensate from the boiler condensate  
trap (supplied) which has a 75mm  
minimum water seal.  
200mm min.  
B - Sink.  
C - 21.5mm Ø polypropylene condensate pipe.  
D - Gully.  
E - Internal soil and vent stack.  
F - 300mm x 100mm Ø sealed plastic tube.  
G - Ground level.  
H - Drainage holes 50mm from base of tube  
(12mm Ø at 25mm centres) facing away  
from building.  
I - Limestone chippings.  
PRESSURE RELIEF PIPEWORK:  
IMPORTANT: The pressure relief valve is a  
safety device for the boiler and if activated may  
discharge boiling water or steam through the  
relief valve drain pipe.  
Care should be taken when siting the outlet  
pipe so that it does not cause an obstruction or  
discharge above a window, entrance or other  
public access where it could cause a hazard.  
J
K
• The pressure relief drain pipe (K) should be  
at least 15mm diameter copper pipe and run  
downwards away from the boiler and discharge  
away from any electrics or other hazard,  
preferably to an external drain or soakaway.  
• Pipe (K) should be finished with a partial  
bend, near the outlet to face the external  
boiler casing (as shown) to help prevent  
freezing.  
J -  
K -  
External boiler casing.  
Pressure relief pipe.  
12  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
CONDENSATE &  
PRESSURE RELIEF PIPEWORK  
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BOILER LOCATION &  
CLEARANCES  
600mm  
WARNING:  
This appliance should not be installed where  
there is a potential for excessive ground  
water coverage.  
This boiler is only suitable for installing  
externally at a suitable location onto a fixed  
permanent rigid surface capable of  
supporting the boiler weight.  
2500mm*  
600mm  
There must be a sufficient hard standing  
around the appliance to allow for servicing.  
The boiler must be installed on a flat level  
surface to ensure that condensate does not  
enter the primary heat exchanger.  
Tarmac and wood hardstandings are not  
recommended.  
BASE  
600mm  
(min)  
CLEARANCES: Min service & flue clearances  
2500mm*  
Above  
Front  
600mm  
600mm  
RH/LH flue outlet on opposite side  
RH flue outlet on rear  
LH flue outlet on rear  
10mm  
85mm  
10mm  
Rear = flue outlet on side  
Rear = rear flue outlet  
150mm**  
2500mm*  
It is strongly recommended that the flue  
terminal faces away from walls to reduce  
the possibility of wetting occuring.  
Plan  
view  
10mm  
85mm  
*This can be reduced to 1200mm if there is at  
least 2500mm clearance on both sides of the  
flue.  
FRONT  
** 200mm if a high level terminal is used exiting  
through the rear panel.  
600mm  
150mm**  
150mm**  
2500mm*  
10mm  
10mm  
2500mm*  
Plan  
view  
Plan  
view  
FRONT  
600mm  
FRONT  
600mm  
13  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
BOILER LOCATION &  
CLEARANCES  
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CABINET MOUNTED LOW LEVEL  
FLUE TERMINAL POSITIONS  
Minimum dimensions of flue terminal positions for oil fired appliances:  
TERMINAL POSITION  
B(H)  
• Flue terminals must be positioned to avoid  
combustion products entering into buildings.  
A 1 Directly below an opening, air brick, opening windows, etc  
B 1 Horizontally to an opening, air brick, opening window, etc  
600mm  
600mm  
75mm  
• The flue must be fitted and terminated in  
accordance with the recommendations of  
BS5410.  
C
Below a plastic/painted gutter, drainage pipe or eaves if  
combustible material protected  
• The flue must not cause an obstruction.  
• Discharge from the flue outlet must not be a  
nuisance.  
D 2 Below a plastic/painted gutter, drainage pipe or eaves without  
protection to combustible material  
600mm  
• Flue gases have a tendency to plume and in  
certain weather conditions a white plume of  
condensation will be discharged from the flue  
outlet which could be regarded as a  
E
F
From vertical sanitary pipework  
300mm  
300mm  
From an external or internal corner or from a surface or boundry  
alongside the terminal  
nuisance, for example, near security lighting.  
• There should be no restriction preventing the  
clearance of combustion products from the  
terminal.  
G
Above ground or balcony level  
300mm*  
H 1 From a surface or boundary facing the terminal with 2500mm  
clearance to both sides of the terminal  
1200mm  
• The air inlet/outlet duct and the terminal of  
the boiler must not be closer than 25mm to  
any combustible material. Detailed  
recommendations on protection of  
combustible materials are given in BS 5410:1  
H 2 From a surface or boundary facing the terminal with less than  
2500mm clearance to either side of the terminal  
I 1  
2500mm  
1200mm  
From a terminal facing the terminal with 2500mm clearance to  
clearance to both sides of the terminal  
• A protective terminal guard must be fitted if  
the terminal is 2m or less above a surface  
where people have access.  
I 2 From a terminal facing the terminal with less than 2500mm  
clearance to either side of the terminal  
2500mm  
750mm  
Stainless steel terminal guard.  
Part No: 7 716 190 050  
K
Horizontally from a terminal  
• The following additional guidelines (from part  
L Exceptions Guidance Document) are  
recommended when determining the flue  
outlet position:  
B(H) Balanced Horizontal flue  
• Avoid discharging flue gases into car ports  
or narrow passageways.  
1
An opening means an openable  
element, such as an openable  
• *Minimum distance of the flue terminal from  
above ground is 2100mm where directed to a  
public footpath, private access route or a  
frequently used area and 2500mm from a  
car parking area.  
window, or a permanent opening  
such as a permanently open air vent.  
Notwithstanding the dimensions  
above, a terminal should be at least  
300mm from combustible material,  
e.g. a window frame.  
2 A way of providing protection of  
combustible material would be to fit  
a heat shield at least 750mm wide.  
boundary  
C, D  
F
I
B
A
H
J
F
E
F
K
G
boundary  
14  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
CABINET MOUNTED LOW LEVEL  
FLUE TERMINAL POSITIONS  
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Minimum dimensions of flue terminal positions for oil fired appliances:  
HIGH LEVEL FLUE TERMINAL  
POSITIONS  
TERMINAL POSITION  
B(H)  
B(V)  
A1 2 Directly below an opening, air brick, opening window, etc  
B1 2 Horizontally to an opening, air brick, opening window, etc  
600mm N/A  
600mm N/A  
• Flue terminals must be positioned to avoid  
combustion products entering into buildings.  
C
Below a plastic/painted gutter, drainage pipe or eaves if  
combustible material protected  
75mm  
N/A  
• The flue must be fitted and terminated in  
accordance with the recommendations of  
BS 5410.  
D3  
Below a plastic/painted gutter, drainage pipe or eaves without  
protection to combustible material  
600mm N/A  
• The flue must not cause an obstruction.  
• Discharge from the flue outlet must not be a  
nuisance.  
E
F
From vertical sanitary pipework  
300mm N/A  
300mm N/A  
From an external or internal corner or from a surface or boundry  
alongside the terminal  
• Flue gases have a tendency to plume and in  
certain weather conditions a white plume of  
condensation will be discharged from the flue  
outlet which could be regarded as a  
G
H
J
Above ground or balcony level  
300mm* N/A  
600mm** N/A  
nuisance, for example, near security lighting.  
From a surface or boundary facing the terminal  
From a terminal facing the terminal  
• There should be no restriction preventing the  
clearance of combustion products from the  
terminal.  
1200**mm  
—
K
L
Vertically from a terminal on the same wall  
1500mm N/A  
• The air inlet/outlet duct and the terminal of  
the boiler must not be closer than 25mm to  
any combustible material. Detailed  
recommendations on protection of  
combustible materials are given in BS 5410:1  
Horizontally from a terminal on the same wall  
Above the point of highest intersection with the roof  
From a vertical structure on the side of the terminal  
Above a vertical structure less than 750mm from the side of the terminal  
From a ridge terminal to a vertical structure on the roof  
Above or to the side of any opening on a flat or sloping roof  
Below any opening on a sloping roof  
750mm  
—
M
N
O
—
—
—
—
—
—
600mm  
750mm  
600mm  
—
• A protective terminal guard must be fitted if  
the terminal is 2m or less above a surface  
where people have access.  
The guard must be spaced equally (minimum  
50mm) around the flue and fixed to the wall  
with plated screws.  
P
Q
300mm  
1000mm  
R
Stainless steel terminal guard.  
Part No: 7 716 190 050  
Key: — Not applicable, N/A Not allowed, B(H) Balanced Horizontal flue, B(V) Balanced Vertical flue.  
Notes:  
1. Terminals should be positioned so as to avoid products of combustion accumulating in stagnant pockets around the building or  
entering into buildings.  
2. Vertical structure in N, O and P includes tank or lift rooms, parapets, dormers etc.  
3. Terminating positions should be at least 1.8m from an oil storage tank unless a wall with at least 30 min fire resistance and  
extending 300mm higher and wider than the tank is provided between the tank and the terminating position.  
4. Where a flue is terminated less than 600mm away from a projection above it and the projection consists of plastics or has a  
combustible or painted surface, then a heat shield of at least 750mm wide should be fitted.  
5. If the lowest part of the terminal is less than 2m above the ground, balcony, flat roof or other place to which any person has  
access, the terminal should be protected by a guard.  
The following additional guidelines (from part  
L Exceptions Guidance Document) are  
recommended when determining the flue  
outlet position:  
• Avoid discharging flue gases into car ports  
or narrow passageways.  
6. Notwithstanding the dimensions given above, a terminal should not be sited closer than 300mm to combustible material. In the  
case of a thatched roof, double this separation distance should be provided. It is also advisable to treat the thatch with a fire  
retardant material and close wire in the vicinity of the flue.  
7. It is essential that a flue or chimney does not pass through the roof within the shaded area delineated by dimensions Q and R.  
8. Where protection is provided for plastic components, such as guttering, it is essential that this is to the standard specified by the  
manufacturer of the plastic components.  
• *Minimum distance of the flue terminal from  
above ground is 2100mm where directed to a  
public footpath, private access route or a  
frequently used area and 2500mm from a  
car parking area.  
• **Minimum distance of the flue terminal to a  
facing wall, fence, building or property  
boundary is 2500mm.  
P
Q
Q
Q
Q
Q
Q
O
Q
M
Flat roof  
boundary  
N
R
Pitched roof  
F
C, D  
J
B
A
H
K
F
E
F
L
G
boundary  
15  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE 12/18-18/25-25/32  
8 716 106 252d (08/07)  
HIGH LEVEL FLUE TERMINAL  
POSITIONS  
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BALANCED EXTERNAL OILFIT  
FLUE OPTIONS  
L = 2000mm  
F
IMPORTANT: The weather seal (supplied)  
must be fitted to every flue joint to give  
the required level of weather protection.  
L
B
*
The diagrams (opposite) show the components  
used and the maximum flue length (L) for  
each flue configuration.  
125mmØ x2  
In all cases L is measured from the outside of  
the boiler casing.  
**  
• To achieve the maximum flue length (L), a flue  
section will have to be reduced in length.  
High level horizontal terminal (rear outlet)  
• Only the straight flue extensions can be  
reduced in length by cutting.  
IMPORTANT: All horizontal sections must  
rise away from the boiler by 52mm per  
metre (3°) to allow the condensate to  
drain back to the boiler.  
L = 7000mm  
L
A
C
D
F
E
E
B
B
125mmØ x5  
**  
A - Horizontal terminal  
B - Straight flue extension  
C - Flue bend 90°  
D - Flue bend 45°  
E - Vertical Terminal Kit (incl. 90° elbow)  
Vertical terminal (rear outlet)  
F - Horizontal terminal kit (incl. 90° elbow)  
Calculating the flue length:  
Measure the total flue length required, noting  
that the maximum straight flue length including  
the terminal is:  
Horizontal 80/125mmØ: 4000mm.  
Vertical 80/125mmØ / 100/150mmØ (25/32  
only): 7000mm.  
L = 6000mm  
L
Then reduce the total straight flue length for  
each extra flue bend (excluding the vertical flue  
kit 90° elbow) by:  
D
D
E
1000mm for 90°  
500mm for 45°  
B
Flue Extension lengths:  
125mmØ x4  
Horizontal & Vertical: 1000mm overall length.  
Effective length when engaged into sockets  
within the flue run is 950mm.  
**  
**  
Vertical terminal (rear outlet)  
Flue Terminal lengths:  
Horizontal 80/125mmØ: 720mm  
Vertical 80/125mmØ: 1080mm + cage  
*
Rear exit only.  
** Horizontal flue runs should be kept as  
short as possible.  
L = 6000mm  
L
E
C
B
125mmØ x4  
Vertical terminal (side outlet)  
16  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
BALANCED EXTERNAL OILFIT  
FLUE OPTIONS  
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CABINET MOUNTED BALANCED  
HORIZONTAL FLUE OPTIONS  
• The horizontal flue is fitted to the rear or  
either side of the cabinet.  
REAR FLUE OUTLET  
A + C  
IMPORTANT:  
It is strongly recommended that the flue  
terminal faces away from walls to  
minimise the occurance of wetting.  
Plan  
view  
FRONT  
A - External horizontal flue kit  
Part No. 7 716 190 052  
LEFT HAND FLUE OUTLET  
A + B + C  
B - 90° inline elbow 80/125mm  
Part No. 7 716 190 034  
Plan  
view  
C - Terminal guard  
Part No. 7 716 190 050  
FRONT  
RIGHT HAND FLUE  
OUTLET  
A + B + C  
Plan  
view  
FRONT  
17  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
BALANCED FLUE OPTIONS  
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UNPACKING THE BOILER  
IIMPORTANT: All the previous Pre-Installation sections must be read  
and requirements met before starting boiler or flue installation.  
LIFTING AND CARRYING PRECAUTIONS:  
•
Lift only a manageable weight, or ask for  
help.  
•
When lifting or putting things down, bend  
the knees, and keep the back straight  
and feet apart.  
1
•
•
•
Do not lift and twist at the same time.  
Lift and carry objects close to the body.  
Wear protective clothing and gloves to  
protect from any sharp edges.  
Unpacking:  
It is advised that two or more persons are involved  
in the transfer of the packaged boiler from the van  
to the point of delivery.  
1 ꢀOnce the packaged boiler has been  
delivered, the outer carton is removed first.  
Care should be taken when releasing the  
straps. If a sharp implement is used make sure  
the outer carton is not pierced and that the  
implement is used in such a way so that it may  
not cause personal injury. All sharp objects  
must be covered or the blade retracted after  
use and put away in a safe place.  
2 ꢀLift carton up and away from the boiler.  
ꢀRemove the plastic bag from the boiler and  
place safely aside.  
2
18  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
UNPACKING THE BOILER  
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All dimensions in mm  
256  
374  
PIPEWORK & FLUE POSITIONS  
Flue  
CAUTION: Ensure there are no pipes,  
electric cables, damp proof courses or  
other hazards before drilling.  
171  
Services  
SAFETY:  
58  
802  
All relevant safety precautions must be undertaken.  
Protective clothing, footwear, gloves and safety  
goggles must be worn as appropriate.  
Condensate  
PRV  
650  
PIPEWORK CONNECTIONS:  
258  
CH flow 22mmØ copper (28mmØ on  
25/32kW model)  
105  
DHW flow 22mmØ copper  
Mains water inlet 15mmØ  
81  
REAR  
161  
Fire valve capillary  
& drain access  
CH return 22mmØ copper (28mmØ on  
25/32kW model)  
Optional open vent 1'' BSP  
670  
518  
Services duct 100mmØ  
3
Drain/optional fill/feed & expansion / '' BSP  
4
Pressure relief pipe 15mmØ  
Condensate outlet 21.5mmØ  
Flue  
NOTE: For servicing purposes, keep the  
condensate and pressure relief discharge  
pipes away from components and pipework  
connections.  
Services  
Condensate  
787  
650  
528  
269  
230  
PRV  
Oil  
105  
94  
55  
658  
RIGHT HAND SIDE  
669  
705  
715  
Fire valve capillary  
& drain access  
670  
518  
Flue  
Services  
794  
Condensate  
650  
PRV  
Oil  
158  
124  
89.5  
55  
LEFT HAND SIDE  
658  
679  
698  
718  
19  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
PIPEWORK & FLUE POSITIONS  
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WARNING: THIS APPLIANCE IS SERVICED AND REPAIRED EXTERNALLY.  
BOILER INSTALLATION  
EXTERNAL EQUIPMENT OPERATED AT 230V SHOULD NOT BE INSTALLED, SERVICED OR  
REPAIRED UNDER ADVERSE WEATHER CONDITIONS.  
Note: The cabinet is not load bearing it  
only provides weather protection for the  
boiler inside.  
THIS APPLIANCE IS INSTALLED AND SERVICED EXTERNALLY TO THE PROPERTY, BUT  
THE ENGINEER MUST HAVE ACCESS TO THE INSIDE OF THE PROPERTY WHEN  
INSTALLING OR SERVICING THE APPLIANCE.  
1ꢀMark position of the 100mm services  
duct on the exterior wall and make a hole  
through.  
2ꢀRemove the key for the door fastners  
from its transport position in the left hand  
side panel flue outlet aperture.  
Undo the screws at the bottom of  
the front panel (using the key provided)  
and remove the screws from the rear  
panel pulling both panels out and down  
to remove. Store safely away from the  
installation point.  
7
3ꢀRemove the screws from the top panel  
and lift up to remove, store safely away  
from the installation point.  
C
B
4ꢀSlide the pressure gauge up out of its  
bracket and carefully rest on top of the  
heat exchanger taking care not to snag or  
kink the capillary.  
5ꢀRemove the screws securing the control  
box to the side panels and carefully rest  
the control box on top of the heat  
exchanger taking care not to snag or kink  
the capillaries.  
3
6ꢀRemove the screws securing the side  
panels to the base panel and lift the side  
panels off complete with the rear support  
bar (shaded grey) and carefully stand the  
panels away from the installation point.  
4
5
7ꢀLoosen the flexable air duct clamp (A)  
and remove the air duct from the burner.  
ꢀDepress the locking ears to unplug the  
burner lead (B) from the control box (C).  
2
ꢀUnscrew the burner retainers (D), then  
withdraw the burner (E) from the boiler and  
store safely away from the installation point.  
6
8ꢀRemove the screws securing the base  
panel to the transit pallet and lift the boiler  
off the pallet and into its installation  
position taking care not to scrape the  
base panel across the hard standing. Do  
not attempt to lift and position the  
boiler on your own. Do not use the  
copper pipes to move the boiler.  
ꢀFasten the base to the hard standing  
using the holes provided. Care should be  
taken to ensure that the base is level.  
8
9ꢀRefit the side panels and rear support  
bar and screw the side panels to the  
baseplate and boiler.  
E
2
D
ꢀRefit the control box and pressure  
gauge taking care not to kink the  
capillary tubes.  
7
ꢀMeasure the 100mmØ services duct to  
give at least 10mm inside the casing and  
to finish flush with the interior wall  
surface, cut to size and fit the duct. Fit the  
100mm sealing ring where the duct  
enters the casing and seal the joint to the  
exterior wall and inside the cabinet with a  
suitable sealant.  
A
20  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
BOILER INSTALLATION  
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FLUE INSTALLATION  
INSTALLATION NOTES:  
ꢀ Ensure all the seals are in good condition  
and seated properly.  
ꢀ To ease assembly of flue components,  
grease seals lightly with the solvent free  
grease supplied.  
ꢀ A terminal guard must be fitted if the  
terminal is 2m or less above a surface where  
people have access.  
All flue options:  
1 ꢀLightly grease the flue cowl seal with the  
solvent free grease supplied.  
2 ꢀCarefully remove the blanking plate from  
the appropriate flue aperture (if necessary)  
and refit the blanking plate in the unused  
aperture.  
3 ꢀCarefully remove the insulation from the  
flue aperture in the cabinet that the flue is  
to pass through, and fit to the unused  
aperture (if necessary).  
4 ꢀRefer to the flue manual supplied with the  
flue kit for flue installation.  
21  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
FLUE INSTALLATION  
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COMBUSTION CHAMBER  
E
F
Combustion chamber:  
1ꢀRelease retaining nuts and washers (B).  
ꢀ Remove combustion chamber access  
4
door (A).  
2ꢀEnsure the baffles (C) and baffle retainer  
(D) are correctly fitted for the boiler output  
as shown in the plan views opposite.  
3ꢀRefit combustion chamber door (A).  
ꢀSecure with nuts and washers (B) and  
tighten until the door is firmly secured, do  
not over tighten the nuts.  
A
4ꢀUnscrew screws (E) and remove flue  
manifold access cover (F).  
B
5ꢀCheck that all the baffles (G) and baffle  
retainer (H) or ( J ) are correctly fitted to the  
secondary heat exchanger.  
2
3
1
5
G
or  
H
J
Plan sectional view  
Plan sectional view  
12/18 & 18/25kW  
25/32kW  
C
C
Hook the  
retainer ( J )  
over the  
end two  
baffles  
D
D
FRONT  
FRONT  
22  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
COMBUSTION CHAMBER  
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CAUTION: ISOLATE THE OIL & WATER MAINS SUPPLY BEFORE STARTING ANY  
WORK AND OBSERVE ALL RELEVANT SAFETY PRECAUTIONS.  
PIPEWORK CONNECTIONS  
A
-
CH flow 22mmØ copper (28mmØ on  
25/32 models)  
B
-
DHW flow 22mmØ  
C - Water main inlet 15mmØ  
D - CH return 22mmØ copper (28mmØ on  
25/32 models)  
E
F
-
-
10mmØ oil supply pipe connection  
Oil isolating valve (10mmØ)  
G - Flexible oil hose  
N - Optional open vent/air vent  
O - Drain/optional feed and expansion  
P
-
Fixing point for optional return oil pipe  
WATER CONNECTIONS:  
ꢀAll service pipes into the property must pass  
through the services duct.  
ꢀInsulate all the system/supply pipes where  
the pipes pass through the duct with at least  
22mm insulation around the pipes.  
ꢀRemove the transit bungs from the pipework  
connections on the boiler.  
NOTE: that surplus water may be present due  
to factory testing.  
ꢀEnsure all pipework is clean.  
ꢀAlign water pipework through the 100mm Ø  
duct and connect, ensuring that the  
expansion tank and control box fit correctly  
before permanently connecting the pipework.  
ꢀCheck that all unused sockets have been  
capped.  
OIL SUPPLY CONNECTIONS:  
NOTE: Oil filters and de-aeration devices are  
not to be fitted within the casing and the fire  
valve body must be at least 1 metre from the  
external casing.  
ꢀRoute the oil supply pipe through the  
appropriate casing hole as required and  
connect to the isolating valve (F) and ensure  
the valve is closed.  
ꢀConnect the flexible oil hose (G) to the  
isolating valve (F).  
ꢀPass the fire valve sensor through the most  
appropriate casing hole and locate the  
capillary in the cut out at the bottom of the  
hole.  
ꢀClip the sensor into the clip provided at the  
rear of the control box.  
ꢀRotate the cover plate and seal so it does not  
cover the capillary, then secure with the screws  
provided.  
23  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
PIPEWORK CONNECTIONS  
8 716 113 389b (09/07)  
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PIPEWORK CONNECTIONS  
H - Flue manifold condensate outlet  
J
K
L
-
-
-
Condensate outlet (21.5mmØ) - supplied  
Condensate pipe - not supplied  
Condensate trap with clamp - supplied  
M - Pressure relief (15mmØ)  
CONDENSATE CONNECTION:  
ꢀThe condensate trap (L) must be installed  
onto the bracket supplied.  
ꢀMeasure condensate pipe (J) mark and cut  
square to length required.  
ꢀFit sealing washer inside condensate pipe  
nut and connect to the flue manifold outlet (H).  
ꢀConnect 21.5mm polypropylene pipe (K) (not  
supplied) to the condensate pipe (J)  
and condensate trap (L) before terminating  
to waste.  
ꢀSecure the condensate trap (L) with clamp  
supplied.  
ꢀEnsure that the condensate pipe runs away  
from the boiler at a constant fall of 50mm  
(min.) for every metre.  
ꢀCarefully pour 500ml of water into the  
condensate collection (R) to fill condensate trap.  
ꢀCheck the water is running away and the  
condensate pipework joints are water tight.  
ꢀCheck the flue manifold seal is undamaged  
and seated correctly.  
ꢀRefit flue manifold access cover (Q) and  
secure with screws (P).  
IMPORTANT: The condensate trap must be  
correctly filled to prevent the possibility of  
potentially harmful flue products escaping  
via the condensate pipework.  
PRESSURE RELIEF CONNECTION:  
ꢀConnect the pressure relief pipe (M) to a  
copper discharge pipe (15mmØ min.) and  
terminate externally to the appliance casing.  
ꢀBlank all unused casing holes with the bungs  
or cover plates and seals supplied. The  
drain/fire valve capillary hole covers should  
be rotated so that the unused capillary slot is  
covered by the cover plate and seal.  
ꢀRefit rear panel.  
ꢀSeal all joints where pipes pass through the  
casing, with suitable waterproof sealant.  
IMPORTANT: Insulate all  
external condensate pipe  
work or run in 32mm pipe  
work to prevent freezing.  
24  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
PIPEWORK CONNECTIONS  
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OIL BURNER & PUMP  
CAUTION: ISOLATE THE OIL & WATER  
MAINS SUPPLY BEFORE STARTING ANY  
WORK AND OBSERVE ALL RELEVANT  
SAFETY PRECAUTIONS.  
12/18 & 18/25 kW  
1
Electrode gap  
2.5 - 3.0mm  
OIL BURNER:  
B
1ꢀCheck the nozzle (A) and electrode (B)  
settings are correct for the relevant burner  
as shown opposite.  
A
5mm  
5mm  
C
ꢀ Ensure nozzle (A) is aligned centrally within  
the combustion head (C).  
ꢀInspect for any visible defects.  
7.5mm  
1
25/32 kW  
A
B
IMPORTANT: Whenever replacing the  
combustion head, ensure that the photocell  
is lined up with the sight hole.  
5mm  
5mm  
C
OIL PUMP:  
Connecting the oil pump for a single pipe  
system:  
The pump is factory set for single pipe  
operation with the flexible oil hose fitted.  
Check connections before use.  
Electrode gap 4mm  
Converting the oil pump for a double pipe  
system:  
1ꢀCheck the inlet hose connection.  
b) SUNTEC AS47C OIL PUMP  
a) DANFOSS BFP 11 L3 OIL PUMP  
a) DANFOSS BFP 11 L3:  
ꢀRemove pump front cover (A) ensuring a  
suitable receptacle is used to catch any oil  
residue.  
A
B
ꢀRemove changeover screw (B).  
ꢀRemove horseshoe washer (C).  
ꢀRefit changeover screw (B).  
ꢀRefit front cover (A).  
2
1
2
1
ꢀRemove oil pump return plug (2).  
b) SUNTEC AS47C:  
C
B
ꢀRemove return port plug (2) and insert  
grub screw (B).  
c) RIELLO RDB OIL PUMP  
c) RIELLO RDB:  
ꢀUnscrew return plug (2).  
ꢀScrew in by-pass screw (3).  
2ꢀConnect the flexible oil return hose  
(not supplied) between the oil pump and  
the return line connection, and tighten to  
secure.  
1
3
2
25  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
OIL BURNER & PUMP  
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REFITTING COMPONENTS  
1ꢀAlign burner combustion head (A) into boiler  
housing tube with gasket (B) correctly fitted.  
ꢀPush firmly down to compress the gasket (B).  
ꢀTighten burner retainers (C) sufficiently to  
ensure a good seal.  
IMPORTANT: Ensure the gasket is a good  
seal between the burner combustion head  
and the boiler housing to prevent flue gases  
escaping from the combustion chamber  
into the cabinet.  
B
ꢀAttach the flexible air duct and tighten  
A
clamp(D) to secure to the burner air intake.  
C
2ꢀPlug burner lead (E) into control box (F).  
D
F
E
26  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
REFITTING COMPONENTS  
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ELECTRICS  
B
1
DANGER - 230V:  
ISOLATE THE MAINS ELECTRICITY  
SUPPLY BEFORE STARTING ANY  
WORK AND OBSERVE ALL RELEVANT  
SAFETY PRECAUTIONS.  
C
B
IMPORTANT: THIS APPLIANCE  
PROVIDES A PERMENANT EXTERNAL  
ELECTRICAL SUPPLY FOR SERVICING  
AND MUST THEREFORE BE FED VIA A  
CIRCUIT BREAKER INCORPORATING  
EARTH LEAKAGE PROTECTION.  
230V  
IMPORTANT: OBSERVE ELECTRONIC  
STATIC DISCHARGE PRECAUTIONS.  
DO NOT TOUCH THE PCB CIRCUITS.  
MAINS  
SUPPLY  
A
D
WARNING: EXTERNAL EQUIPMENT  
OPERATED AT 230 VOLTS SHOULD NOT  
BE SERVICED OR REPAIRED UNDER  
ADVERSE WEATHER CONDITIONS.  
2/3  
G
4
F
E
Access to 230V connections:  
1ꢀRelease screws (B) and remove cover  
panel (C) from control box (A).  
G
P
2ꢀRelease screws (D) from cable clamp (E).  
ꢀPull inner clamp part (F) outwards.  
ꢀFeed sufficient power cable (G) through the  
cable clamp (E) and secure grip with screw (D).  
ꢀSeparate wires from cable end and strip to 6mm.  
Accelerator  
ROOMSTAT  
resistor  
230V connections (terminal block X1):  
3ꢀConnect LIVE wire (Brown) to terminal L.  
ꢀConnect NEUTRAL wire (Blue) to  
terminal N.  
M
(if fitted)  
6
PROGRAMMER (EXTERNAL)  
ꢀConnect EARTH wire (Green/Yellow) to  
the connector  
.
5
Route the power cable down the side panel and  
through the service duct to the internal property  
connection point avoiding any potentially hot  
surfaces.  
CH channel  
HW channel  
clock  
Any external device connected to the  
boiler must take its power supply from  
the boiler supply only and must NOT  
have a separate supply.  
FROST  
STAT(2)  
FROST  
STAT(1)  
External 230V programmer  
(terminal block X4):  
7
k
7
4 ꢀRemove 4 pin plug (M) from X4.  
ꢀRemove test links (P) from plug block (M).  
ꢀConnect wires to plug block (M) as shown.  
ꢀFit plug into terminal block X4.  
M
X2  
N
L
ꢀConnect earth to terminal block X1connector  
.
Ns Fs  
FR  
L
R
Ls  
FR  
230V room thermostat (terminal block X2):  
6 ꢀRemove link (K).  
ꢀConnect LIVE supply to terminal LS.  
ꢀConnect SWITCHED LIVE supply to  
terminal LR.  
DHW  
CH  
NOTE: This is sometimes refered to as ‘call  
for heat’ or ‘heating load’.  
ꢀConnect NEUTRAL to terminal Ns.  
NOTE: Some devices do not require this.  
CONTROL  
BOARD  
Fuse  
Refit electric control panel cover:  
ꢀRefit panel (C) and secure with screws (B).  
X4  
NOTE: Both frost thermostats are fitted as  
standard to the external appliance to provide  
frost protection.  
27  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
ELECTRICS  
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ELECTRICS  
Electrical components:  
1
2
3
4
5
6
7
8
9
Printed circuit board  
230V  
Thermostat - boiler high limit  
Thermostat - DHW control  
Thermostat - CH control  
Indicator lamp - boiler mode  
Indicator lamp - lock-out  
Manual reset - overheat thermostat  
Manual reset - flue overheat thermostat  
Manual reset - burner lock-out  
1
N L  
Mains  
18  
17  
connection  
10 External programmer (not supplied)  
11 Burner socket  
12 Burner plug  
13 Burner control box (12/18 & 18/25 shown)  
14 Flow switch  
Mode  
switch  
15 Circulating pump  
16 Diverter valve  
17 Frost stat  
18 Frost stat  
Service  
connection  
Wire colour code:  
br - Brown  
bl - Blue  
1
gygy  
bl  
br  
X3  
y
y
gy - Green/Yellow  
X11  
X12  
gy  
or  
bl  
br  
g
X1  
X2  
gy  
bl  
r
- Red  
gy  
bl  
pk  
pk  
g
w - White  
br  
br  
bk  
bl  
br  
w
g
y
g
- Yellow  
- Grey  
X9  
X7  
g
X6  
X8  
w
w
pk  
or  
y
bk - Black  
or - Orange  
pk - Pink  
X4  
X10  
X13  
2
2
3
4
r or  
g
w
3
w
3
4
4
pk pk  
y
y
5
6
3
2
2
or pk  
y
r
r
r
r
w
w
bk  
1
r
g
4
gy  
5
w
8
7
9
10  
2
3
3
6
11  
1
2
r
4
g
5
6
bl  
12  
bk  
gy  
w
14  
15  
16  
br  
gy  
bl  
br  
g
7
bk  
r
gy  
w
gy  
or  
bl  
br  
g
1
2
3
4
5
6
8
9
13  
A
28  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
ELECTRICS  
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PRE-COMMISSIONING CHECKS -  
APPLIANCE  
1
CAUTION: ISOLATE THE MAINS SUPPLIES  
BEFORE STARTING ANY WORK AND  
OBSERVE ALL RELEVANT SAFETY  
PRECAUTIONS.  
3
1ꢀ Check that the service and water pipes are  
connected correctly.  
ꢀ Check that all unused sockets are capped.  
2
2ꢀ Check that the oil supply is kerosene and  
that the pipework is connected correctly  
to the oil pump via the supplied flexible oil  
hose.  
ꢀ Turn on the main oil supply valve at the  
tank, check the oil supply pipework and  
connections. Rectify any leaks.  
3ꢀ Check the flue is correctly fitted and the  
connections are secure.  
4ꢀ Check the condensate pipework is  
correctly fitted and connected.  
5
ꢀ Check the condensate trap is filled with  
water.  
5ꢀ Check the CH circulating pump is set to 3.  
NOTE: The CH circulating pump is preset to  
number 3 and should not be altered. The  
diagrams opposite show the pump outputs.  
4
NOTE: The cabinet is not load bearing, it only  
provides weather protection for the boiler  
inside.  
12/18 & 18/25  
0.6  
0.5  
0.4  
0.3  
0.2  
Bar  
0.1  
0
0
200 400 600 800 1000 1200 1400 1600  
IMPORTANT: If the boiler is not to be  
commissioned immediately then:  
Litres per hour  
After successfully completing all of the  
checks and any rectification work, close the  
water valves, shut off the oil supply and  
electrically isolate the boiler.  
25/32  
0.7  
0.6  
Complete the installation part of the  
Guarantee Registration Card, and complete  
a CD10 or its equivalent, to inform the LABC  
of the installation.  
0.5  
0.4  
0.3  
0.2  
Bar  
0.1  
0
0
200 400 600 800 1000 1200 1400 1600 1800 2000 2200 2400  
Litres per hour  
29  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
PRE-COMMISSIONING  
CHECKS - APPLIANCE  
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FILLING THE SYSTEM  
1
2
B
1ꢀPull lever (C) up and push to the left to  
move the diverter valve to the mid-position  
between ports A and B.  
A
C
ꢀPush and hold lever (C) down to lock.  
2ꢀLoosen the automatic air vent cover.  
4ꢀSealed systems only; check and if required,  
adjust the expansion vessel pressure using  
the Schraeder type valve (D).  
The charge pressure of the built-in 12 Litre  
expansion vessel is 0.5 bar as dispatched,  
which is equivalent to a static head of 5  
metres (16.7 ft).  
Total system Initial system Initial charge  
volume (litres) pressure (bar) pressure (bar)  
180  
107  
138  
0.5  
1.0  
1.0  
0.5  
0.5  
1.0  
D
3
If an extra expansion vessel is fitted to the  
central heating return, adjust this to the same  
pressure as the appliance internal expansion  
vessel, refer to separate instructions supplied  
with the extra expansion vessel.  
4ꢀOpen all system and radiator valves (E).  
ꢀTurn on the water main stop cock.  
1 - 2 bar  
ꢀOpen vented systems only; turn on the  
water to the system feed and expansion  
cistern and allow the system to fill.  
4
ꢀSealed systems only; fill the system to  
between 1 and 2 bar pressure via a WRAS  
approved filling link. Monitor the pressure  
gauge during venting and repressurise if  
required.  
E
E
ꢀCheck air is being discharged from the  
automatic air vent.  
F
ꢀVent all radiators, retighten when completed,  
check the system and correct any leaks.  
ꢀBleed air from both of the secondary heat  
exchanger air vents (F).  
ꢀBleed air from the pipework using the  
pump bleed screw.  
5ꢀSealed systems only; connect a suitable  
hose to the Heatslave tank drain. Open the  
drain valve to reduce the system to the  
correct pressure, then close the drain valve.  
Ensure safe disposal of the discharge.  
Rotate the adjustable pointer on the  
pressure gauge to record the set system  
pressure.  
5
6 ꢀCheck system and rectify any leaks.  
ꢀPush lever (C) to the left and pull  
upwards to allow the lever to return to  
position A.  
ꢀLeave the lever (C) unlocked at  
position A.  
6
B
C
A
30  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
FILLING THE SYSTEM  
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STARTING THE APPLIANCE  
IMPORTANT: Never run the appliance when  
the appliance/system is unpressurised  
(sealed systems) or empty.  
1
1ꢀCheck the oil supply is correctly fitted and  
in good working order before turning on  
the oil supply valves to the boiler.  
ꢀTurn on the main oil supply valve at the tank  
on  
1
and draw off at least 2 / litres of oil until a  
2
steady flow of clear uncontaminated oil can  
be seen as follows:  
service  
max  
max  
lockout  
flue  
boiler  
reset  
reset  
• The oil supply to the boiler should be  
primed before the burner is operated to  
avoid unnecessary pump wear.  
GREENSTAR HEATSLAVE EXTERNAL  
RIELLO  
SUNTEC  
AS47C OIL PUMP  
DANFOSS  
• The use of an oil suction pump will prime  
and flush through any oil supply set up  
simply and easily, alternatively the  
RDB OIL PUMP  
BFP 11 L3 OIL PUMP  
A
D
C
D
A
B
following procedures can be used.  
D
B
A
ꢀSingle pipe gravity feed systems:  
B
C
C
ꢀDisconnect the flexible oil hose and open  
the isolating valve to discharge the oil into a  
suitable container.  
ꢀIf a top entry tank has been used the  
pipework will need to be primed before the  
oil will discharge under gravity.  
A - Bleed & pressure gauge port  
B - Pressure adjustment  
C - Vacuum gauge port  
ꢀWhen completed, close the isolating valve,  
reconnect the flexible oil hose.  
D - Retaining screws - cover  
ꢀDouble pipe sub-gravity feed systems  
and single pipe suction lift with de-aerator:  
E - Lockout indicator  
BURNER LOCKOUT  
ꢀTo prime a de-aerator, disconnect the  
flexible oil inlet hose (F) from the isolation valve  
and place in a container of kerosene (G).  
Connect a spare flexible oil hose (H), to  
discharge into container (G). Open the  
isolating valve, turn on the power to the boiler  
and set the programmer to ON. Prime the  
de-aerator until there is a steady flow of oil into  
container (G). Turn off the boiler then  
reconnect the flexible oil inlet hose (F).  
BURNER LOCKOUT RESET  
BUTTON (D) FOR 12/18  
& 18/25 MODELS  
(Under control box)  
BURNER LOCKOUT RESET  
BUTTON (D) FOR  
ꢀTurn on the boiler, the oil level in the  
de-aerator will drop as the oil is used until  
the oil is drawn from the tank. If the  
de-aerator empties and the burner locks out  
before the oil is drawn from the tank, prime  
the de-aerator again.  
25/32 MODEL  
(On top of burner control box)  
ꢀOpen the isolating valve and the oil pump  
bleed valve (A) to discharge into a suitable  
container once the boiler is started up.  
ꢀSwitch on the electricity supply to the boiler.  
ꢀSet the programmer to ON for CH and DHW.  
ꢀTurn on the boiler CH control thermostat.  
Return  
Flow  
ꢀAllow the burner to run through to lockout  
indicated by the illumination of the lockout  
indicator (E).  
ꢀWait 2 minutes then press the lockout reset  
H
button (D).  
TANK  
ꢀRepeat the procedure at least 3 times or until a  
steady stream of oil, without air, runs from the  
bleed port, then relock the bleed port (A).  
F
G
ꢀSwitch off the boiler.  
ꢀRemove the oil pump filter, clean with  
kerosene and refit.  
The internal filter is accessed by removing  
the oil pump cover on the Danfoss BFP 11  
L3, Suntec AS47C and Riello RDB.  
ꢀSafely dispose of the container/discharge.  
31  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
STARTING THE APPLIANCE  
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2
STARTING THE APPLIANCE  
E
2ꢀRemove plastic cover from the burner casing  
(there is no plastic cover on the Riello burner).  
ꢀFit a suitable pressure gauge to port (A) on  
the oil pump.  
ꢀAdjust the air shutter (L) and pump pressure  
(B) as shown in the table opposite. The  
burner should ignite following a pre-ignition  
period of approx. 15 seconds.  
D
D
25/32  
Boiler lockout indicator on:  
12/18 & 18/25  
(under control box)  
(on top of burner  
control box)  
If the burner fails to establish a normal firing  
pattern or flame failure occurs the flame  
monitoring photocell mounted in the burner  
body will alert the burner control box to shut  
the burner down and provide a safe lockout  
state indicated by the illumination of the  
lockout indicator (E).  
4
3
F
K
G
ꢀWait 2 minutes then press the lockout  
reset button (D) to initiate another start  
sequence.  
ꢀRepeat procedure until a flame is established.  
3ꢀStart and run for 3 minutes then switch off.  
ꢀCheck for after-spurting from the nozzle,  
indicated by oil saturation on the combustion  
head (F).  
RIELLO  
SUNTEC  
DANFOSS  
RDB OIL PUMP  
AS47C OIL PUMP  
BFP 11 L3 OIL PUMP  
If after-spurting occurs:  
ꢀRelease the burner retainers.  
ꢀRemove the burner, combustion head (F).  
and electrodes, hold the burner vertical  
to unscrew the nozzle and fill the nozzle  
holder with oil.  
A
C
A
B
C
B
A
B
C
ꢀRefit nozzle, electrodes, combustion  
head (F) and the burner.  
ꢀRestart and run for 3 minute intervals until  
after-spurting stops.  
A - Bleed & pressure gauge port  
B - Pressure adjustment  
4ꢀStart and run for 20 minutes.  
ꢀRemove sampling point plug (K) to check  
the smoke reading is between 0-1. If the  
smoke level is above 1, check the combustion  
settings are correct and the oil nozzle is in  
good condition.  
C - Vacuum gauge port  
5
Note; smoke readings may be inaccurate until  
the smoke from burning organic binder in the  
access door insulation has ceased.  
L
ꢀCheck the CO2 levels and adjust the air  
shutter (L) setting according to the table  
opposite.  
L
ꢀCheck the flue gas temperature is close to  
the values shown in the table.  
NOMINAL BOILER RATING AT NORMAL OPERATING  
TEMPERATURE USING 28sec KEROSENE:  
If the flue gas temperature is too high and the  
baffles are correctly fitted, then reduce the oil  
pump pressure (B) 5-10p.s.i. to compensate  
for nozzle variations.  
OIL PUMP  
PRESSURE FLOW RATE FLUE GAS  
(p.s.i.) TEMP Â°C  
FUEL  
APPROX.  
APPROX.  
AIR  
APPLIANCE  
OUTPUT  
NOZZLE  
%CO  
INPUT  
Btu/hr  
2
ꢀTurn off the electrical supply.  
ꢀIsolate the oil supply to the burner.  
ꢀRemove the oil pressure gauge.  
ꢀRefit the blanking plug (A).  
SETTING  
Kg/h l/h  
kW  
kW  
Btu/hr  
12/18 - Bentone Sterling 40 Burner:  
115  
115  
140  
1.04 1.32  
1.29 1.63  
1.55 1.96  
66  
70  
73  
11.5  
12.0  
12.5  
2.5  
4.5  
12.4 42300 12  
15.5 52900 15  
18.6 63500 18  
40900  
51200  
61400  
0.35 80°SR  
0.45 80°S  
0.50 80°ES  
ꢀCheck and rectify any oil leaks.  
5ꢀSwitch on the oil supply.  
5.25  
ꢀSwitch on the electrical supply.  
ꢀRestart the boiler and run for 5 minutes.  
ꢀRecheck the CO2 levels and if required,  
adjust the air shutter setting (L) to obtain  
the correct CO2 level.  
18/25 - Bentone Sterling 50 Burner:  
130  
145  
150  
1.56 1.98  
1.86 2.36  
2.17 2.75  
72  
79  
82  
11.5  
12.0  
12.5  
4.25  
6.0  
18.6 63500 18  
61400  
0.50 80°EH  
0.55 80°EH  
0.65 80°EH  
22.2 75750 21.5 73400  
8.0  
25.8 88000 25  
85300  
25/32 - Riello RDB Burner:  
87000  
99300  
111600  
105  
140  
150  
2.15 2.72  
2.45 3.1  
2.75 3.48  
78  
80  
83  
11.5  
12.0  
12.5  
3.0  
4.0  
5.0  
25.5  
29.1  
32.7  
25  
85300  
0.75 60°ES  
0.75 60°ES  
0.85 60°ES  
28.5 97200  
32 109200  
32  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
STARTING THE APPLIANCE  
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STARTING THE APPLIANCE  
Domestic hot water:  
1ꢀSet the CH/DHW programmer to OFF.  
ꢀFully open a hot water tap.  
1
The burner should be OFF and the circulating  
pump ON.  
2ꢀClose the hot water tap.  
ꢀSet the DHW thermostat control (C) to  
minimum as shown.  
ꢀSet the programmer to DHW ON.  
The burner should be ON with the circulating  
pump to heat the water in the Heatslave  
external tank.  
When minimum set temperature is reached  
the burner and circulating pump will switch  
off.  
2
on  
service  
max  
max  
3ꢀFully open a hot water tap.  
The burner should be ON with the circulating  
pump.  
lockout  
flue  
boiler  
reset  
reset  
GREENSTAR HEATSLAVE EXTERNAL  
ꢀCheck the water flow rate using a suitable  
measuring container;  
C
12/18KW 15 litres/min  
18/25kW 18 litres/min*  
25/32kW 22 litres/min*  
* Manually regulate using the water main  
inlet isolating valve on the boiler.  
4ꢀFully close the hot water tap.  
ꢀCheck the burner and circulating pump**  
switch off.  
3
**The high limit thermostat may activate  
pump overrun until the correct  
temperature is restored.  
on  
service  
max  
max  
lockout  
flue  
boiler  
reset  
reset  
GREENSTAR HEATSLAVE EXTERNAL  
4
on  
service  
max  
max  
lockout  
flue  
boiler  
reset  
reset  
GREENSTAR HEATSLAVE EXTERNAL  
33  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
STARTING THE APPLIANCE  
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STARTING THE APPLIANCE  
1
Central heating:  
1ꢀOpen all radiator valves.  
ꢀSet room thermostat to maximum.  
ꢀSet programmer to ON for CH.  
ꢀTurn the DHW thermostat control (C) fully  
anti-clockwise.  
on  
ꢀTurn the CH thermostat control (D) to max.  
The burner should be ON with the circulating  
pump. The diverter valve (E) should open to  
port B for CH.  
service  
max  
max  
lock
flue  
boiler  
reset  
reset  
SLAVE EXTERNAL  
ꢀEnsure all radiators are heating up evenly  
and balance the system to the temperature  
difference required across the heating flow  
and return relevant to the heating load.  
C
D
E
2
2ꢀSet the room thermostat to minimum.  
The burner and circulating pump should be  
off. The diverter valve (E) should return to  
port A for DHW (default).  
Domestic hot water & central heating:  
3ꢀSet the room thermostat to maximum.  
ꢀSet the programmer to ON for DHW & CH.  
ꢀTurn the DHW thermostat control (C) fully  
anti-clockwise.  
on  
service  
max  
max  
locko
flue  
boiler  
reset  
ꢀSet the CH thermostat control (D) to max.  
reset  
SLAVE EXTERNAL  
The burner should be ON with the circulating  
pump. The diverter valve (E) should open to  
port B for CH.  
E
4ꢀSet the DHW thermostat control (C) to max.  
The diverter valve (E) should move to port A  
and divert the flow to the Heatslave tank.  
3
on  
service  
max  
max  
lock
flue  
boiler  
reset  
reset  
SLAVE EXTERNAL  
D
C
E
4
on  
service  
max  
max  
lock
flue  
boiler  
reset  
reset  
LAVE EXTERNAL  
C
D
E
34  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
STARTING THE APPLIANCE  
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WATER TREATMENT  
IMPORTANT: Debris from the system can  
damage the boiler and reduce efficiency.  
Failure to comply with the guidelines for the  
use of water treatment with the appliance  
will invalidate the appliance warranty.  
1
C
FLUSHING (Central Heating):  
1ꢀSwitch off the boiler.  
ꢀOpen vented systems only: turn off the  
water to the system header tank.  
ꢀOpen all radiator valves/drain cocks (C) and  
drain the system while the appliance is hot.  
ꢀClose drain cocks (C).  
C
2
2ꢀAdd a suitable flushing agent (F) and refill  
the system at the correct strength for the  
system condition in accordance with the  
manufacturer's instructions.  
ꢀ Vent the boiler (there are two vent points  
(A) at the top of the secondary heat  
exchanger. Only one may be in use, the  
other may be obscured by side fluing.  
Always vent (A) and the vent screw (B) on  
the pump and all radiators.  
A
ꢀRun the boiler/system at normal operating  
temperature for the time stated by the  
flushing agent manufacturer.  
3ꢀDrain and thoroughly flush the system and  
boiler to remove the flushing agent and  
debris (C).  
3
B
INHIBITOR (Central Heating):  
4ꢀCheck drain cocks (C) and manual air vents  
are closed and all radiator valves are open.  
C
5ꢀAdd a suitable inhibitor (I), (or combined  
inhibitor/anti-freeze if the system is exposed  
to freezing conditions) to the heating system  
in accordance with the manufacturers  
instructions.  
C
The inhibitor or combined inhibitor/anti-freeze  
must not cause damage to the materials within  
the boiler (mild steel, stainless steel, copper  
and brass) and any other materials/components  
within the system.  
4
5
ꢀOpen vented systems only: turn on the  
water to the system header tank and allow  
the system to fill.  
ꢀSealed systems only: fill the system to  
between 1 and 2 bar via a WRAS approved  
filling loop. Check the system pressure  
during venting and repressurise if  
necessary.  
C
6ꢀVent the boiler (there are two vent points  
(A) at the top of the secondary heat  
exchanger. Only one may be in use, the  
other maybe obscured by side fluing.  
Always vent (A) and the vent screw (B) on  
the pump and all radiators; retighten vents  
when complete.  
1 - 2 bar  
A
6
7ꢀRecord the date when the inhibitor was  
added to the system on the guarantee card.  
NOTE: The concentration level of inhibitor  
in the system should be checked every 12  
months or sooner if system content is lost.  
The addition of sealing agents to the system  
water is not advised as this can cause  
problems with deposits left in the heat  
exchanger and invalidate the appliance and  
heat exchanger warranty .  
B
35  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
WATER TREATMENT  
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FINISHING COMMISSIONING -  
APPLIANCE  
1ꢀRefit the top panel and press down to  
compress the seal when fitting the  
securing screws (A).  
A
2ꢀPush the front panel up behind the top  
panel and push in at the base to secure  
the screws (B) with the tool provided.  
A
Always apply pressure at the edges of the  
panels when securing to avoid accidental  
damage.  
1
2
C
B
B
Handover:  
ꢀComplete the guarantee registration card,  
combustion record (page 49) and a CD11 or  
an equivalent commissioning form.  
K
ꢀSet up the controls and show the user how  
to operate all the controls shown in the User  
Guide, and all system controls.  
ꢀWhere applicable, instruct the customer how  
to repressurise the system.  
ꢀIf the appliance is unused and exposed to  
freezing conditions, shut off all the mains  
supplies and drain the system and boiler to  
prevent damage to the system and boiler.  
NOTE: Release drain point (K) to drain the  
secondary heat exchanger.  
36  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
FINISHING COMMISSIONING -  
APPLIANCE  
31  
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INSPECTION AND SERVICE  
CAUTION: ISOLATE THE WATER,  
ELECTRICITY AND OIL MAINS SUPPLIES  
BEFORE STARTING ANY WORK AND  
OBSERVE ALL RELEVANT SAFETY  
PRECAUTIONS.  
on  
DO NOT USE PRESSURE WASHERS OR  
STEAM CLEANERS ON THIS APPLIANCE  
OR ITS CABINET.  
A
service  
WARNING: EXTERNAL EQUIPMENT  
OPERATED AT 230 VOLTS SHOULD NOT  
BE SERVICED OR REPAIRED UNDER  
ADVERSE WEATHER CONDITIONS  
Routine servicing:  
To maintain efficient boiler operation, the  
following should be carried out at least once a  
year:  
1
C
ꢀCarry out a pre-service check and note any  
operational faults:  
2
ꢀPre-Service Check:  
B
G
1ꢀUnndo the screws at the base of the  
front panel using the tool provided and pull  
the panel down and out to remove.  
Store safely away from the working area.  
Operate the appliance and system and note any  
faults which may need to be corrected during  
the service.  
ꢀSwitch into service mode at switch (A).  
2ꢀDepress locking ears and unplug burner  
lead (B) from control box (C).  
• An adapter lead is available to allow mains  
voltage service aids to be operated from  
the service connection (G). (Service lead  
Part No. 8 716 113 483 0).  
3ꢀLoosen clip (D) to detach air duct.  
4ꢀUnscrew burner retainers (E) to release  
the burner combustion head (F).  
ꢀLift burner away, taking care not to over  
strain the flexible oil hose/s or  
connections.  
See the following instructions for detail of some  
of the service requirements listed  
below:  
3
4
ꢀCheck and clean the burner.  
ꢀReplace burner nozzle and flexible oil  
hose/s.  
ꢀCheck and clean the baffle retainers.  
ꢀCheck and clean the baffles.  
ꢀCheck and clean the heat exchangers  
surfaces.  
D
ꢀCheck the combustion chamber access  
door insulation board.  
ꢀCheck that the flue system is unobstructed  
and clean as necessary.  
F
ꢀClean or replace all oil filters.  
ꢀCheck that the condensate system is not  
obstructed, clean and refill the condensate  
trap as necessary.  
E
ꢀ Sealed systems only: The PRV is a safety  
device and must be checked for correct  
operation.  
The expansion vessel pressure must be  
checked and adjusted as required.  
37  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
INSPECTION AND SERVICE  
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INSPECTION AND SERVICE  
1 Clean the Burner:  
12/18 & 18/25  
ꢀRemove the air intake cover (H) and clear  
any debris from the air intake and air damper.  
ꢀDisassemble the burner to allow access to  
the fan impeller.  
P
H
D
ꢀCheck the condition of the gaskets between  
these parts and replace if necessary.  
ꢀNote the position of the air damper  
adjustment and check the air damper moves  
freely.  
N
Electrode gap  
2.5 - 3.0mm  
ꢀClean both sides of the fan impeller and  
remove any debris from the burner housing.  
ꢀCheck that the impeller rotates freely.  
ꢀReassemble the components.  
ꢀRemove the combustion head (K) and  
thoroughly clean any deposits.  
M
O
L
F
E
5mm  
5mm  
ꢀRemove the nozzle (E).  
2 12/18 & 18/25 Inspection of Mechanical  
Shut-off Valve:  
K
ꢀFasten an M5 screw, with a minimum length  
of 30mm, into the threaded hole (L) and pull  
the screw to withdraw the check valve (M).  
ꢀCheck that the nozzle holder (N) is clear of  
any debris and clean if necessary.  
7.5mm  
ꢀCheck that the three holes in the check valve  
(M) are clear of any debris. Check the  
condition of the 'O' ring (O). Discard the  
check valve if the holes cannot be cleared, if  
the unit is defective or if the 'O' ring is  
damaged and replace with a new one.  
ꢀRefit the check valve.  
25/32  
P
H
D
25/32  
ꢀCheck the nozzle holder is clear of any debris  
and clean if neccessary.  
E
F
12/18, 18/25 & 25/32  
ꢀFit a new oil atomising nozzle (E).  
DO NOT dismantle the nozzle and DO NOT  
clean the nozzle tip.  
5mm  
5mm  
K
ꢀCheck the electrodes (F) and reset if  
necessary as shown opposite.  
ꢀRefit the combustion head. Check that the  
nozzle (E) lies centrally in the combustion  
head and the head settings are as shown.  
Ensure that the photocell is lined up with the  
sight hole.  
Electrode gap 4mm  
ꢀWithdraw the photocell (P) from its housing  
and wipe clean.  
ꢀRemove the oil pump internal filter, clean in  
kerosene and reassemble.  
The internal filter is accessed by removing  
screws (A) and the oil pump cover (B) on the  
Danfoss BFP 11 L3, Suntec AS47C and Riello  
RDB.  
DANFOSS  
SUNTEC  
RIELLO  
RDB OIL PUMP  
BFP 11 L3 OIL PUMP  
AS47C OIL PUMP  
ꢀReplace the standard flexible oil hose/s at  
every annual service to prevent the  
possibility of leakage due to ageing.  
ꢀReassemble the burner components.  
ꢀCheck the sponge O-ring seal located  
around the combustion head and replace if  
necessary.  
A
A
A
B
B
B
This seal must be in good condition since  
failure will cause flue gases to escape into  
the cabinet.  
A - Retaining screws - cover  
B - Cover - oil pump  
38  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
INSPECTION AND SERVICE  
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INSPECTION AND SERVICE  
External oil filter:  
ꢀRemove the paper element from the external  
oil filter and replace it. If the filter contains a  
washable element, thoroughly clean in  
kerosene and reassemble into the filter.  
Clean the boiler:  
Manifold access:  
ꢀRemove top cover by releasing the  
screws at each corner and lift free.  
ꢀRelease screws (E) to remove the flue  
manifold access cover (F) and clear any  
debris.  
ꢀCheck the condensate route (G) is clear and  
clean the condensate trap and pipework.  
ꢀCheck the flue system and clean if necessary.  
ꢀRemove the baffle retainer (J) and baffles (H)  
from the secondary heat exchanger.  
ꢀCheck and clean the secondary heat  
exchanger surfaces.  
NOTE: Do not use wire brushes and  
cleaning agents to clean the stainless steel  
secondary heat exchanger components.  
ꢀPour 500ml of water into drain (G) to refill the  
condensate trap.  
ꢀClean the secondary heat exchanger baffles  
(H) if necessary and refit correctly.  
ꢀRefit the baffle retainer (J).  
E
F
J
H
K
G
or  
J
H
ꢀCheck the seal on the manifold access cover  
(F) and replace if necessary.  
ꢀRefit the flue manifold access cover (F)  
and secure with screws (E).  
G
A
B
Combustion chamber:  
ꢀRelease the M10 retaining nuts and washers  
(B) and remove combustion chamber access  
door (A).  
ꢀCheck the fibreglass rope seal on the  
combustion chamber access door (A) and  
replace if necessary.  
ꢀRemove and check the baffle retainer (D).  
ꢀRemove the baffles (C), clean and check the  
condition of the baffles and the acoustic  
insulation. Replace any baffles or insulation  
pads considered to be badly corroded/degraded.  
ꢀThoroughly clean all of the heat exchanger  
surfaces using a suitable brush and clear all  
loose debris from the combustion chamber.  
ꢀCheck the condition of the combustion  
chamber access door insulation. If the  
insulation is damaged the door assembly  
must be replaced.  
Plan sectional view  
Plan sectional view  
12/18kW & 18/25kW  
25/32kW  
ꢀRefit the items in reverse order ensure the  
baffles (C) and baffle retainers (D) are  
correctly fitted for the boiler output as shown  
in the plan view opposite.  
ꢀRefit combustion access door (A).  
ꢀSecure with nuts and washers (B) and  
tighten until the door is firmly secured, do not  
over tighten the nuts.  
C
C
Fire valve:  
ꢀCheck that the oil supply pipe has a fire valve  
fitted at least 1m away from the appliance  
with the fire valve sensor located within the  
appliance case. A fire valve sensor clip (K) is  
provided for this purpose.  
D
D
FRONT  
FRONT  
39  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
INSPECTION AND SERVICE  
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INSPECTION AND SERVICE  
B
A
Re-commission the burner:  
1ꢀAlign burner combustion head (A) into the  
boiler housing tube with gasket (B)  
correctly fitted.  
C
ꢀPush firmly down to compress the gasket (B).  
ꢀTighten burner retainers (C) sufficiently to  
ensure a good seal.  
D
IMPORTANT:  
Ensure the gasket is a good seal between  
the burner combustion head and the boiler  
housing to prevent flue gases escaping.  
ꢀRefit flexible air duct and secure with clip (D).  
2ꢀPlug burner lead (E) into control box (F).  
ꢀConnect an oil pressure gauge to the oil  
pump, run the burner and check the oil  
pressure is correct for the required boiler  
output. Check that the smoke reading is  
between 0 and 1, if the smoke reading is  
above 1 check the air setting. If the air  
setting is correct check that the burner has  
been reassembled correctly.  
F
Allow the boiler to warm up then check the  
combustion settings are correct as  
E
indicated in the table below, adjust the  
CO2 if necessary using the air shutter.  
When the combustion is correct turn off the  
boiler, remove the pressure gauge and refit  
the blanking plug and plastic cover.  
Refit panels:  
3ꢀRefit the top panel and press down to  
compress the seal when fitting the  
securing screws.  
ꢀ Push the front panel up behind the top  
panel and push in at the base to secure  
the screws with the tool provided.  
After service handover:  
ꢀMake a note of the date of any water treatment.  
ꢀSet the controls back to the users  
requirements.  
ꢀComplete the service interval record at the  
back of this manual and a CD11 or an  
equivalent form.  
ꢀIf the appliance is unused and exposed to  
freezing conditions; shut off all the mains  
supplies, isolate the boiler and drain the  
system and boiler, including the secondary  
heat exchanger.  
NOMINAL BOILER RATING AT NORMAL OPERATING  
TEMPERATURE USING 28sec KEROSENE:  
OIL PUMP  
PRESSURE FLOW RATE FLUE GAS  
(p.s.i.) TEMP Â°C  
FUEL  
APPROX.  
APPROX.  
AIR  
APPLIANCE  
OUTPUT  
NOZZLE  
%CO  
INPUT  
2
SETTING  
Kg/h l/h  
kW  
Btu/hr  
kW  
Btu/hr  
12/18 - Bentone Sterling 40 Burner:  
115  
115  
140  
1.04 1.32  
1.29 1.63  
1.55 1.96  
66  
70  
73  
11.5  
12.0  
12.5  
2.5  
4.5  
12.4 42300 12  
15.5 52900 15  
18.6 63500 18  
40900  
51200  
61400  
0.35 80°SR  
0.45 80°S  
0.50 80°ES  
5.25  
18/25 - Bentone Sterling 50 Burner:  
130  
145  
150  
1.56 1.98  
1.86 2.36  
2.17 2.75  
72  
79  
82  
11.5  
12.0  
12.5  
4.25  
6.0  
18.6 63500 18  
61400  
0.50 80°EH  
0.55 80°EH  
0.65 80°EH  
22.2 75750 21.5 73400  
8.0  
25.8 88000 25  
85300  
25/32 - Riello RDB Burner:  
87000  
99300  
111600  
105  
140  
150  
2.15 2.72  
2.45 3.1  
2.75 3.48  
78  
80  
83  
11.5  
12.0  
12.5  
3.0  
4.0  
5.0  
25.5  
29.1  
32.7  
25  
85300  
0.75 60°ES  
0.75 60°ES  
0.85 60°ES  
28.5 97200  
32 109200  
40  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
INSPECTION AND SERVICE  
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SHORT PARTS LIST 12/18  
1
2
1 Burner - Sterling 40  
Part Number: 8 716 112 507 0  
2 Combustion head - burner  
Part Number: 8 716 112 604 0  
3 Control box Satronic DKO 970  
Part Number: 8 716 142 396 0  
4 Photocell Satronic MZ770s  
Part Number: 8 716 156 692 0  
5 Control box base Satronic S98 12 pole  
Part Number: 8 716 142 782 0  
6 Ignition electrode  
3
7
4
8
5
6
Part Number: 8 716 156 683 0  
7 Motor  
Part Number: 8 716 156 645 0  
8 Oil pump - Danfoss BFP 11 L3  
Part Number: 8 716 142 736 0  
8a Oil pump - Suntec AS47C  
Part Number: 8 716 157 014 0  
9 Transformer (Excludes cable)  
Part Number: 8 716 156 696 0  
10 Mechanical shut-off valve  
Part Number: 8 716 156 658 0  
11 Flexible oil line kit  
9
8a  
Part Number: 8 716 106 346 0  
12 Burner 'O' ring gasket  
Part Number: 8 716 109 158 0  
13 Heating control thermostat  
Part Number: 8 716 107 621 0  
14 Auto reset High Limit thermostat  
Part Number: 8 716 107 640 0  
15 Manual reset High Limit thermostat  
Part Number: 8 716 107 625 0  
16 Manual reset flue thermostat  
Part Number: 8 716 107 624 0  
17 DHW control thermostat  
Part Number: 8 716 107 637 0  
18 Cleaning brush  
13  
11  
12  
10  
17  
14  
15  
19  
16  
20  
Part Number: 8 716 109 428 0  
19 Manifold access cover seal  
Part Number: 8 716 107 536 0  
20 Secondary Heat Exchanger gasket  
Part Number: 8 716 112 954 0  
21 Frost thermostat  
Part Number: 8 716 105 965 0  
22 Service lead  
18  
21  
Part Number: 8 716 113 483 0  
23 Oil nozzle  
0.35 80° SR (12kW output)  
Part Number: 8 716 112 628 0  
0.45 80° S (15kW output)  
Part Number: 8 716 106 197 0  
0.50 80° ES (18kW output)  
23  
22  
Part Number: 8 716 156 669 0  
41  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
SHORT PARTS LIST 12/18  
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SHORT PARTS LIST 18/25  
1
2
1 Burner - Sterling 50  
Part Number: 8 716 112 570 0  
2 Combustion head - burner  
Part Number: 8 716 108 573 0  
3 Control box Satronic DKO 970  
Part Number: 8 716 142 396 0  
4 Photocell Satronic MZ770s  
Part Number: 8 716 156 692 0  
5 Control box base Satronic S98 12 pole  
Part Number: 8 716 142 782 0  
6 Ignition electrode  
3
7
4
8
5
6
Part Number: 8 716 156 683 0  
7 Motor  
Part Number: 8 716 156 645 0  
8 Oil pump - Danfoss BFP 11 L3  
Part Number: 8 716 142 736 0  
8a Oil pump - Suntec AS47C  
Part Number: 8 716 157 014 0  
9 Transformer (Excludes cable)  
Part Number: 8 716 156 696 0  
10 Mechanical shut-off valve  
Part Number: 8 716 156 658 0  
11 Flexible oil line kit  
9
8a  
Part Number: 8 716 106 346 0  
12 Burner 'O' ring gasket  
Part Number: 8 716 109 158 0  
13 Heating control thermostat  
Part Number: 8 716 107 621 0  
14 Auto reset High Limit thermostat  
Part Number: 8 716 107 640 0  
15 Manual reset High Limit thermostat  
Part Number: 8 716 107 625 0  
16 Manual reset flue thermostat  
Part Number: 8 716 107 624 0  
17 DHW control thermostat  
Part Number: 8 716 107 637 0  
18 Cleaning brush  
13  
11  
12  
10  
17  
14  
15  
19  
16  
20  
Part Number: 8 716 109 428 0  
19 Manifold access cover seal  
Part Number: 8 716 107 536 0  
20 Secondary Heat Exchanger gasket  
Part Number: 8 716 112 954 0  
21 Frost thermostat  
Part Number: 8 716 105 965 0  
22 Service lead  
18  
21  
Part Number: 8 716 113 483 0  
21 Oil nozzle  
0.50 80° EH (18kW output)  
Part Number: 8 716 156 672 0  
0.55 80° EH (21.5kW output)  
Part Number: 8 716 156 671 0  
0.65 80° EH (25kW output)  
Part Number: 8 716 110 362 0  
23  
22  
42  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
SHORT PARTS LIST 18/25  
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SHORT PARTS LIST 25/32  
3
4
2
1
1 Burner - Riello RDB 2.2 25/32 HE  
Part Number: 8 716 112 512 0  
2 Combustion head - burner  
Part Number: 8 716 112 521 0  
3 Control box 535 SE/LD  
Part Number: 8 716 109 203 0  
4 Photocell  
Part Number: 8 716 109 193 0  
5 Ignition electrode  
Part Number: 8 716 109 183 0  
6 Motor  
5
6
7
7a  
11  
Part Number: 8 716 109 186 0  
7 Oil pump - Riello RDB  
Part Number: 8 716 109 182 0  
8 Flexible oil line kit  
Part Number: 8 716 106 346 0  
9 Burner 'O' ring gasket  
Part Number: 8 716 109 158 0  
10 Heating control thermostat  
Part Number: 8 716 107 621 0  
11 Auto reset High Limit thermostat  
Part Number: 8 716 107 640 0  
12 Manual reset High Limit thermostat  
Part Number: 8 716 107 625 0  
13 Manual reset flue thermostat  
Part Number: 8 716 107 624 0  
14 DHW control thermostat  
Part Number: 8 716 107 637 0  
15 Cleaning brush  
9
10  
8
13  
17  
15  
19  
14  
18  
12  
Part Number: 8 716 109 428 0  
16 Manifold access cover seal  
Part Number: 8 716 107 536 0  
17 Secondary Heat Exchanger gasket  
Part Number: 8 716 112 954 0  
18 Frost thermostat  
Part Number: 8 716 105 965 0  
19 Service lead  
16  
Part Number: 8 716 113 483 0  
20 Oil nozzle  
0.75 60° ES (25 & 28.5kW output)  
Part Number: 8 716 106 156 0  
0.85 60° ES (32kW output)  
Part Number: 8 716 110 083 0  
20  
43  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
SHORT PARTS LIST 25/32  
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PROBLEM  
CAUSE  
REMEDY  
FAULT FINDING  
LOCKOUT:  
BOILER LOCKOUT :  
Indicated by the illumination of the 'Lockout'  
indicator on the fascia.  
Pulsation on start  
Combustion settings incorrect  
Faulty nozzle  
Set up as in installation instructions  
Replace nozzle  
To reset, wait 2 minutes then press the lockout  
reset button.  
Intermittent lockout Bad electrical connection  
Check control box/electrical connections  
Intermittent flame detection fault See flame detection fault  
Also refer to fault finding logic on pages  
46 and 47.  
Burner motor fails to Faulty motor or electrical supply Check for 230v at motor plug during  
operate  
to motor  
startup period  
Control box fault  
Replace control box  
Flame detection  
fault  
Photocell filmed over (dirty)  
Photocell faulty  
Wipe clean  
Replace  
Control box faulty  
Replace  
Incorrect CO2  
Air adjustment fault  
Set up as in installation instructions  
Set up as in installation instructions  
Oil pressure incorrect  
No oil from nozzle  
No oil at pump  
Check and refill oil tank/bleed oil line  
Check and clean filters & valves from oil  
tank to boiler  
Air in pump  
Bleed pump  
Replace nozzle  
Replace  
Nozzle blocked  
Faulty pump or drive  
Faulty mechanical shut off valve  
(12/18 & 18/25 only)  
Clean or replace  
Ignition failure  
Electrode settings incorrect  
Faulty ignition transformer  
Open circuit ignition  
Set up as in installation instructions  
Replace  
Check and replace electrodes or high  
tension leads if necessary  
Faulty control box or electrical  
connections not properly made  
Correct control box electrical  
connections or replace control box  
BURNER FAILS  
TO START  
No power to boiler  
Check electrical / control circuit  
Faulty boiler thermostat  
Check by temporarily linking out high  
limit and control thermostats  
Programmer open circuit  
Faulty control box  
Check by temporarily linking 8 & 9 on  
the connector  
Replace  
HIGH SMOKE  
NUMBER  
Air intake/flue blocked  
Check & clear air intake/flue  
Incorrect combustion settings  
Oil pressure incorrect  
Set up as in installation instructions  
Adjust to correct pressure  
Incorrect components used on  
combustion head  
Check with installation instructions  
Faulty nozzle  
Replace nozzle  
UNDER NO CIRCUMSTANCES MUST AN  
APPLIANCE BE LEFT TO OPERATE WITH  
ANY CONTOL LINKED OUT OR  
OVERRIDDEN.  
44  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 106 252b (07/06  
FAULT FINDING  
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PROBLEM  
CAUSE  
REMEDY  
FAULT FINDING  
FAULTY BOILER  
OPERATION:  
Noisy operation  
Pump noise from air in pump or  
worn pump  
Bleed air from pump or replace pump  
Worn motor bearings  
Fan out of balance  
Replace motor  
Replace fan  
Boiling  
Faulty boiler thermostat  
Replace if necessary  
Short circuit boiler thermostat  
Take out of circuit to check  
Thermostat bulb not fully home in Ensure bulb is pushed fully home  
pocket  
No primary water circulation  
Check system / circulating pump  
Short Cycling  
Burner rating incorrect  
Correct burner rating  
Boiler thermostat differential  
incorrect  
Replace boiler thermostat  
External controls not operating  
correctly  
Check and correct external controls  
OIL SMELLS:  
Blocked flue, fumes on startup  
Check seals/gaskets  
Oil soaked boiler, faulty burner  
operation, numerous lockouts  
Rectify burner operation and lockouts  
Odour in cabinet, oil leaks from  
pipework, flexible hoses  
connections  
Rectify oil leaks, replace components if  
necessary  
45  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 113 389b (09/07)  
FAULT FINDING  
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These fault finding charts are provided to assist competent and suitably qualified engineers to  
locate and rectify faults. Whilst every effort has been taken to ensure the information given is  
correct and complete we cannot guarantee that every eventuality has been covered.  
Worcester, Bosch Group cannot be held responsible for costs incurred by persons not deemed  
to be competent.  
FAULT FINDING LOGIC FOR  
SATRONIC CONTROL BOX  
46  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 106 252b (07/06  
FAULT FINDING  
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These fault finding charts are provided to assist competent and suitably qualified engineers  
to locate and rectify faults. Whilst every effort has been taken to ensure the information  
given is correct and complete we cannot guarantee that every eventuality has been  
covered.  
FAULT FINDING LOGIC FOR  
535 SE/LD RDB CONTROL BOX  
Worcester, Bosch Group cannot be held responsible for costs incurred by persons not  
deemed to be competent.  
47  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
FAULT FINDING  
8 716 113 389b (09/07)  
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ELECTRICAL SCHEMATIC  
48  
INSTALLATION & SERVICING INSTRUCTIONS FOR WORCESTER GREENSTAR HEATSLAVE EXTERNAL 12/18-18/25-25/32  
8 716 106 252b (07/06  
ELECTRICAL SCHEMATIC  
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OIL BOILER COMBUSTION RECORD  
BOILER MODEL  
SERIAL No.  
COMMISSIONING ENGINEER  
COMBUSTION CHECKS  
COMPANY NAME  
:
PUMP PRESSURE (PSI):  
CO2 %:  
ADDRESS:  
SMOKE READING:  
F.G.T°C:  
ENGINEERS NAME:  
SIGNATURE:  
FLUE PRESSURE:  
DATE:  
BURNER MODEL:  
FOR ALL BOILERS CONFIRM THE FOLLOWING  
THE CONDENSATE DRAIN HAS BEEN INSTALLED IN ACCORDANCE WITH THE MANUFACTURER’S INSTRUCTIONS  
OIL TYPE USED IS KEROSENE  
YES  
YES  
YES  
THE SYSTEM HAS BEEN FLUSHED IN ACCORDANCE WITH THE INSTRUCTIONS?  
THE SYSTEM CLEANER USED:  
THE INHIBITOR USED:  
SERVICE INTERVAL RECORD It is recommended that the heating system is serviced regularly and  
that you complete the appropriate Service Interval Record Overleaf.  
Service Provider. Before completing the appropriate Service Interval Record overleaf, please ensure you have carried out the  
service as described in this manual. Always use Worcester, Bosch Group specified spare parts when replacing all controls.  
49  
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SERVICE 2 DATE  
ENGINEER NAME  
COMPANY NAME  
TEL No.  
SERVICE 1 DATE  
ENGINEER NAME  
COMPANY NAME  
TEL No.  
OFTEC REG No.  
PUMP PRESSURE:  
NOZZLE CHANGED?  
F.G.T. °C  
OFTEC REG No.  
PUMP PRESSURE:  
NOZZLE CHANGED?  
F.G.T. °C  
psi  
YES  
FLUE PRESSURE:  
CO2%:  
psi  
YES  
FLUE PRESSURE:  
CO2%:  
NO  
NO  
COMMENTS  
COMMENTS  
SIGNATURE  
SIGNATURE  
SERVICE 4 DATE  
ENGINEER NAME  
COMPANY NAME  
TEL No.  
SERVICE 3 DATE  
ENGINEER NAME  
COMPANY NAME  
TEL No.  
OFTEC REG No.  
PUMP PRESSURE:  
NOZZLE CHANGED?  
F.G.T. °C  
OFTEC REG No.  
PUMP PRESSURE:  
NOZZLE CHANGED?  
F.G.T. °C  
psi  
YES  
FLUE PRESSURE:  
CO2%:  
psi  
YES  
FLUE PRESSURE:  
CO2%:  
NO  
NO  
COMMENTS  
COMMENTS  
SIGNATURE  
SIGNATURE  
SERVICE 6 DATE  
ENGINEER NAME  
COMPANY NAME  
TEL No.  
SERVICE 5 DATE  
ENGINEER NAME  
COMPANY NAME  
TEL No.  
OFTEC REG No.  
PUMP PRESSURE:  
NOZZLE CHANGED?  
F.G.T. °C  
OFTEC REG No.  
PUMP PRESSURE:  
NOZZLE CHANGED?  
F.G.T. °C  
psi  
YES  
FLUE PRESSURE:  
CO2%:  
psi  
YES  
FLUE PRESSURE:  
CO2%:  
NO  
NO  
COMMENTS  
COMMENTS  
SIGNATURE  
SIGNATURE  
SERVICE 8 DATE  
ENGINEER NAME  
COMPANY NAME  
TEL No.  
SERVICE 7 DATE  
ENGINEER NAME  
COMPANY NAME  
TEL No.  
OFTEC REG No.  
PUMP PRESSURE:  
NOZZLE CHANGED?  
F.G.T. °C  
OFTEC REG No.  
PUMP PRESSURE:  
NOZZLE CHANGED?  
F.G.T. °C  
psi  
YES  
FLUE PRESSURE:  
CO2%:  
psi  
YES  
FLUE PRESSURE:  
CO2%:  
NO  
NO  
COMMENTS  
COMMENTS  
SIGNATURE  
SIGNATURE  
SERVICE 10 DATE  
ENGINEER NAME  
COMPANY NAME  
TEL No.  
SERVICE 9 DATE  
ENGINEER NAME  
COMPANY NAME  
TEL No.  
OFTEC REG No.  
PUMP PRESSURE:  
NOZZLE CHANGED?  
F.G.T. °C  
OFTEC REG No.  
PUMP PRESSURE:  
NOZZLE CHANGED?  
F.G.T. °C  
psi  
YES  
FLUE PRESSURE:  
CO2%:  
psi  
YES  
FLUE PRESSURE:  
CO2%:  
NO  
NO  
COMMENTS  
COMMENTS  
50  
SIGNATURE  
SIGNATURE  
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In the unlikely event the boiler does not give  
complete satisfaction, before calling for a  
service engineer, the installer should check  
the following:-  
General checks  
1. Is the mode switch in boiler mode (indicator on)?  
2. Is there 230V across the boiler live and neutral terminals?  
3. Is the polarity correct? (230V across live and earth, 0V across neutral and earth)  
4. Is the air bled from the primary system?  
5. Is the air bled from the oil supply?  
6. Is the flue sized and routed correctly?  
Boiler runs straight to lockout  
1. Has the oil line been purged of air?  
2. Where an air eliminator is used in conjunction with a top feed oil tank  
the non-return valve, (if fitted), should be removed from the oil dip pipe.  
Boiler locks out at the start of a demand  
(Heating off overnight for example)  
1. If an air eliminator is being used, check that there are no leaks that allow  
air to be pulled into the oil supply.  
2. If a two pipe oil supply is a being used, has a non-return valve  
been fitted to the inlet pipe? Refer to the instructions for guidelines.  
No domestic hot water (external programmer)  
1. Is the mains water in connected to the 15mm isolation valve?  
2. Is there a domestic hot water demand from the programmer and has the  
tank reached temperature?  
CONTACT INFORMATION  
3. Is there 230V on pin 2 of terminal block X4?  
WORCESTER, BOSCH GROUP:  
4. Remove the external wiring from terminal block X4 and fit a link across 1  
and 2, if the domestic hot water now operates there is a problem with  
the external programmer and/or its wiring.  
TECHNICAL:  
SERVICE:  
SPARES:  
08705 266241  
08457 256206  
01905 752571  
01905 752556  
01905 752526  
01905 752640  
LITERATURE:  
TRAINING:  
SALES:  
No central heating (external programmer)  
1. Are both programmer and room thermostat on demand for central heating?  
2. Is the room thermostat wired correctly?  
3. Refit the link across pins LS and LR on terminal X2, if the central heating  
now operates correctly the room thermostat and/or its wiring are faulty.  
4. Is there 230V on pin 1 of terminal block X4?  
WATER TREATMENT:  
FERNOX  
01799 550811  
5. Remove the external wiring to terminal block X4 and fit a link across  
pins 1 and 3 on terminal X4, if the central heating now operates correctly  
the room programmer and/or its wiring are faulty.  
SENTINEL  
0151 420 9595  
FLUE TERMINAL GUARD:  
PART No. 7 716 190 050  
UNDER NO CIRCUMSTANCES MUST AN APPLIANCE BE LEFT  
TO OPERATE WITH ANY CONTROL LINKED OUT OR OVER RIDDEN.  
EXCELLENCE COMES AS STANDARD  
Worcester, Bosch Group  
Cotswold Way, Warndon, Worcester WR4 9SW.  
Tel. 01905 754624 Fax. 01905 754619  
Worcester, Bosch Group is a trading name of BBT  
Thermotechnology UK Ltd.  
8 716 113 389b (09/07)  
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