Black Box Fax Machine Black Box Network Services FaxReceiver User Manual

MAY 2007

MC200A

Version 3

FaxReceiver MC200A ®

1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax 724-746-0746

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reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any

language or any computer language, in any form or by any third party, without prior

permission of Black Box.

DISCLAIMER

Black Box reserves the right to revise this publication and to make changes from time to

time to the contents hereof without obligation to notify any person or organization of

such revision or changes. Black Box has endeavored to ensure that the information in

this publication is correct, but will not accept liability for any error or omission.

TRADEMARKS

All trademarks are hereby acknowledged.

VERSIONS

This manual is for FaxReceivers with code version A9.50 and higher, with FaxConfig up to

version 1.08 or higher. The FaxViewer is version 1.05 or higher.

CODE CHANGES

Version a9.50 Uses DNS to determine the SMTP IP Address from it's URL.

Version b9.50 Adds a final confirmation message in the body of the email.

Version c9.50 allows you to set whether to notify the sending fax of an error (so that it

will resend). Also states at the end of the email that the remote fax was or was not

notified in the event of an error in transmission.

d9.50 Increased the ring delay timeout. It was 5 seconds, increased it to 15 seconds.

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Introduction

The Black Box FaxReceiver MC200A is designed to receive a fax and convert it into

an email to allow distribution that is more convenient and unwanted faxes can be

electronically deleted. The Black Box Fax-Receiver receives the fax and puts it into a

mail-server mailbox. From there, you or an administrator can read and re-distribute

the fax to the appropriate email recipient on the network or print it if necessary.

This reduces paper waste, speeds up the communication and distribution of

information, allows automatic backup of received faxes and eliminates the need to

maintain a fax machine solely for the purpose of receiving faxes.

Easy Configuration

The setup is done using Telnet, which allows configuration in any network

environment like Windows, Unix or Apple. Any Workstation or PC with Telnet

capabilities and access to the network can be used to configure the unit.

Features

External all voltage power supply (100-240 Volts, 50-60 Hz)

Extremely low power consumption of less than 5 watts.

Remote management from any PC

Retains its setup in Flash memory.

Powers up in less than 10 seconds.

Three login types, CRAM-MD5, LOGIN (AUTH=LOGIN) and non-authenticated.

System Architecture

The FaxReceiver MC200A uses a PCMCIA card to connect to the Fax Line; this allows the

FaxReceiver MC200A to be used in any country in the world for which there is a PCMCIA

fax/modem card available that fulfills the local standards.

The FaxReceiver MC200A connects directly to an Ethernet 10/100baseTx network via fixed IP

or DHCP. Before operating the device a number of parameters have to be set up in the

FaxReceiver MC200A to allow log on to your company or Internet provider's mail server.

3 different login types, CRAM-MD5, LOGIN (AUTH=LOGIN) and non-authenticated. It will try

CRAM-MD5, first. If that fails, it falls back to insecure authentication (same as

Outlook Express uses), and it will fall back further to non-authenticated login if that

fails.

Setting up is achieved using the Telnet protocol and a telnet application is available for any

operating system. Check your PC, Apple or Unix operator manual.

Since the device only relies on TCP/IP and SMTP it will work in any common network

environment.

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Menu Map

The menu driven setup allows the following parameters to be set up:

MENU ITEM

1) Setup IP

# CHARS

DEFAULT

FORMAT

REQD?

2) Setup SMTP Mailserver

3) Setup Fax

toggle

(Disabled)

4) Reboot after quitting

5) Change Telnet port

6) Change Telnet session time-out

P) Change Telnet password

!) Redirect debug to this screen

Unit IP settings

253

(0 to 50 minutes)

toggle

11.22.33.44

255.255.255.0

0.0.0.0

1) Unit IP address

2) Subnet Mask

3) DNS Address 1

4) DNS Address 2

5) Unit Gateway address

6) DHCP/RARP

7) Timeserver 1 address

8) Timeserver 2 address

9) Timeserver 3 address

Unit Email settings

xxx.xxx.xxx.xxx

toggle

xxx.xxx.xxx.xxx

0.0.0.0

Disabled

192.043.244.018

000.000.000.000

1) Mailserver SMTP address

0.0.0.0

xxx.xxx.xxx.xxx

URL.

###

2) Mailserver SMTP IP port

3) Mailserver login name

4) Mailserver login password

5) Destination Email address

6) Reply email address

7) Reply Name

80 *1

[email protected]

password99

[email protected]

Any text up to 58 char

fax@null

Fax

6) Check Mailserver connection

Unit Fax settings

Black Box (R) Fax

1) Fax reply I.D.

2) Fax number

3) Fax location

4) Company Name

5) Scaling Percentage

6) Number of rings before answer

7) Signal Transmission Errors

8) Time Zone Offset

Black Box (R) Fax

724-746-0746

Lawrence, PA

Black Box

100

Yes

(10-150 in incs of 5)

1-30

Toggle

(+/-0 to 13 hours)

toggle

(Off)

9) Daylight Saving

*1 For FaxConfig enter each address on a separate line. For Telnet, separate with commas or

semicolons.

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Requirements

ꢀ AC power outlet within 10 feet.

ꢀ Telephone wall jack and cable to reach the FaxReceiver

ꢀ An Ethernet cable for the connection from the FaxReceiver to an Ethernet hub

or switch connection that will connect to the mail server.

Important Information

NOTE: The device is designed to operate in a typical office environment. Choose a location

that is:

ꢀ

Well-ventilated and away from sources of heat including direct sunlight.

Away from sources of vibration or physical shock.

Isolated from strong electromagnetic fields produced by electrical devices.

Provided with a properly grounded wall outlet.

The modem/card can be installed in either the top or bottom slot.

WARNING NOTES:

ꢀ

Do not attempt to modify or use the supplied AC power cord if it is not the

exact type required.

ꢀ

Whenever the chassis cover is to be removed, ensure that the system is

disconnected from its power source and from all telecommunications links,

networks, or modem lines.

ꢀ

Do not operate the system with the cover removed.

THE PROCESS

A fax is received, a connection with the mail server is established, the fax is decoded and sent

to the mail server as a GIF file for each page embedded in the email.

If you are private individual use your email account and password as you use for your existing

mail client on your computer, this is all you need.

If you are a corporate user we recommend to set up a dedicated email account for

the FaxReceiver i.e. [email protected] and then copy the people to be informed

of incoming faxes from this account. This allows you to keep a copy of every received

fax in this account for recording purposes. It is up to you if you want to give each

FaxReceiver its own mail account or if you want to use the Location Name to

distinguish which device actually received the fax.

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Installation

The illustration shows the setup of the ports and the diagnostic LEDs.

Connections

See the drawings on page 7 for installation examples.

Plug the PCMCIA modem card into the top or bottom slot.

Insert your Ethernet RJ45 connection into the LAN jack on the front.

NOTE: If you do not have your Ethernet connection plugged in, there will be no lights on

power up.

The Modem’s RJ11 phone line cable and adapter will plug into the modem card at the rear of

the unit, with the other end into the RJ11 phone jack on the wall. Alternatively you may

plug the FaxReceiver into a phone splitter.

NOTE: If you daisy chain from an outgoing fax machine, it should be set to either

don't answer or answer after 4 rings or more so that the FaxReceiver will pickup

first.

Connect the power cord to the Switch Mode Power Supply unit socket.

Plug the AC cord from the Switch Mode Power Supply into the 110V wall socket. There is a

green light on the power brick that will come on.

Plug the DC wires from the Switch Mode Power Supply unit into the FaxReceiver.

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NOTE: It will take about 10 seconds for the FaxReceiver to be ready to accept a fax

or telnet connection.

When your Ethernet cable is connected to a network, the link light will be on.

NOTE: There is a green light inside the unit that can be seen. See the picture

below.

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Typical installation replacing an incoming fax machine:

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Installation where an outgoing fax machine is required on incoming line:

NOTE: If you daisy chain from an outgoing fax machine, it should be set to either

not auto answer or answer after 4 rings or more so that the FaxReceiver will pickup

first.

NOTE: You should also set the fax machine to tone dialing and not pulse dialing.

Pulse dialing causes voltage spikes on the line that can be mistaken for an incoming

ring, and the FaxReceiver will attempt to answer.

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LEDs

The LEDs are itemized as follows:

LK (Yellow) LED

The Link LED indicates that the port is functionally connected to an external port.

It lights up solid when the connected hub is turned on and connected to the LAN.

If the LED does not light up, there may be a problem with the cabling or the

Ethernet hub.

These last two LEDs enable monitoring of the traffic passing through the device.

TX (Red) LED

The Transmit LED blinks when a data packet is being sent from the FaxReceiver.

This would indicate that a fax has been received.

RX (Green) LED

The Receive LED blinks when a LAN data packet is received. It is normal for this

LED to blink all of the time as long as there is any LAN activity.

NOTE: The LED's are driven directly by the Ethernet chip. If you do not have the Ethernet

cable plugged in, the lights will not light, at power-up.

Reset Button

When this button is pressed and held for ten seconds on power-up, the FaxReceiver will clear

any surplus information it is holding and revert to the default settings.

NOTE: If you reset the defaults, it will be necessary to telnet into 11.22.33.44 and

reconfigure all of the parameters

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Configuration

The complete configuration can be done with any Telnet client, like HyperTerminal or

simply using the Windows Command prompt “telnet”. This will work on any

FaxReceiver that is on the same virtual network.

Black Box has provided a FaxConfig utility that allows you to perform the basic IP

configuration of any FaxReceiver that is on the same physical network.

These are the steps necessary to configure the FaxReceiver using the Windows

command prompt telnet client.

FAX CONFIGURATION UTILITY

There is a FaxConfig utility on the CDROM in the Fax Configure Tool directory of

the CDROM. You can run this utility from the CDROM or drag it to your PC.

NOTE: The FaxConfig utility will only communicate properly with devices on its local

network or on 11.22.33.44.

1) Double-click on the FaxConfig utility to start it. It will bring up the following

screen:

2) If it does not see the FaxReceiver, check the connections and power, and then

click on the Requery Network button. If changes were made using Telnet,

you should click on the Requery Network button. If you have connected the

FaxReceiver since starting FaxConfig utility, use the Requery Network

button to discover it.

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General Settings

Using your mouse, double-click on the IP Address of the FaxReceiver to view or

configure the properties of, or click once to select it and then click the Properties

button and it will bring up the following screen:

1) The default Device Name is derived from the FaxReceiver’s Hardware

Address. You can change it to something that will better identify it for you if

you have multiple FaxReceivers.

2) The Hardware description and Firmware revision is provided for technical

support.

3) If you click on the OK button it will save the parameters and exit the

Properties window for that IP Address. Click on the TCP/IP tab.

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TCP/IP SETTINGS

1) Enter an unused IP Address from your network, or click on the DHCP/RARP

Enable.

NOTE: If you change to an address that is NOT in the same network range that

your PC is, you will still be able to see the FaxReceiver with the FaxConfig utility,

but you will not be able to change any parameters until you are on the same

subnet.

2) If you are not using DHCP or RARP, make certain that the Subnet Mask is

correct.

3) If you are not using DHCP or RARP, set the Default Gateway.

4) The Mail Server SMTP Address can be entered either as a URL (for example

smtp-server.austin.rr.com) or an IP Address. Using the URL is recommended

if you may be changing ISP’s, and have your own mail server that will retain

the same name.

5) DNS Server 1 and 2 are the Domain Name Servers provided by your ISP. It is

used to convert the Mail Server SMTP Address’s URL to an IP Address.

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6) Time Server IP 1,2, & 3. The 192.043.244.018 address is the time server at

NCAR. You can change this to a preferred timeserver and add two more

timeservers. Without a timeserver the timestamp will be incorrect and your

spam filter may trap the email.

NOTE: All timeservers send the time UT. In order to set the time stamps correctly

you must adjust your Time Zone Offset under the Fax Settings tab.

There is a list of public timeservers at this URL:

http://tf.nist.gov/service/time-servers.html

Click on the E-mail Settings tab.

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E-MAIL SETTINGS

1) Mail Server SMTP Address – Use the TCP/IP tab to change this.

2) Mailserver SMTP IP Port – The default is 25. This is most common. Other

common ports used are 26, and 2525.

3) Mailserver Login Name – Often this is an email address. When a fax is

received in the email box, it will come from this user. Max 58 characters.

4) Mailserver Login Password – This is the password for the above email

account. There is a maximum of 58 characters. NOTE: case-sensitive.

5) Reply e-mail Address – If the person who receives the fax does a reply, it

will go to this address.

6) Reply Name – This is the name that shows in the email header when you

receive a fax.

7) Destination e-mail Address(es) - This is where the email will be sent. This

can be the same as item 2) or it may be an alias set up to forward to multiple

users. Simply enter the addresses you wish to send to as one entry, each

address separated by either a semi-colon (;) or a comma (,). There is a

limitation of a maximum of 80 characters for all addresses. Max 80

characters. No spaces are allowed. Enter each address on a new line.

Select the Fax Settings tab.

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FAX SETTINGS

1) Fax reply I.D. is sent to the Sending Fax. 20 characters. This is usually

displayed on the display of the sending fax after establishing contact, or

recorded in its log/print-out. It is not mandatory to have an ID. If it is not

set, the FaxReceiver will send an ID of 20 spaces to the distant fax.

2) Fax number – This is the telephone number of the FaxReceiver. Not

required. Max 20 characters.

3) Company Name – This is the company that is the proud owner of the

FaxReceiver. Not required. Max 28 characters.

4) Fax Location – This can identify the specific location of the phone line in the

building or the city that the FaxReceiver is located in. Not required. Max 28

characters.

5) Scaling Percentage – This allows you to reduce or increase the size of the

graphical image by a percentage (10-150 in increments of 5). The quality will

be best if left at 100%. The FaxViewer software will automatically size the GIF

at an easy to view size.

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6) Answer Delay – This specifies the number of rings before the FaxReceiver

answers the call. This would be used if you have the FaxReceiver daisy-

chained with a regular phone that you answer first. Maximum is 30 rings.

7) Time Zone Offset – This is the offset from UT. If you are in Greenwich,

England, this number will be 0. If your time zone is east of Greenwich,

England), the number is positive. If your time zone is west of GMT, the

number is negative. For EST, use –5, CST –6, MST –7, PST –8, AKST –9, and

HAST –10.

8) Signal Transmission Errors – This is a diagnostic tool that will let you know

if you are experiencing phone line problems. Many of these errors will not

occur to a degree that will result in a complete failure.

9) Daylight Savings Enable – From Spring to Fall when Daylight Savings is

observer, this should be enabled.

Click on the Telnet tab

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TELNET SETTINGS

Select the TelNet tab.

1) Telnet port – This will enable the end user to set up a port that the

company does not block (e.g. port 80 or even port 25). That means that you

will be able to telnet into the FaxReceiver from your desk, enable debug, send

a fax to the unit (also from your desk), and figure out what is going wrong. If

you change the TELNET port number and don't reboot, the new number takes

effect on the *second* new telnet session. i.e. open telnet on default port

23. Change to port 1234 and do a quit/save. Open another telnet session,

still on port 23, and quit. All following telnet sessions must be on port 1234.

Session Time-out – This option allows you to keep your telnet session

active longer if you have a lot of interruptions while configuring the

FaxReceiver. If you specify zero as the Telnet session time-out, the session

will never time-out.

2) Click the OK button to exit the FaxDevice Configure for this device.

3) Click the Close button to exit FaxConfig utility.

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TELNET

Once you have configured the initial IP address or set your PC to the same network

as the FaxReceiver, you can use Telnet to configure the parameters.

BENEFITS OF USING TELNET:

1) You can use HyperTerminal or any other telnet utility to perform the setup

procedures.

2) The FaxReceiver does not have to be on the same physical network as long as you

have a virtual connection to the network that it is attached to.

3) There are additional debug features available in Telnet that are not available in

the NPMP client.

This guide covers using the telnet utility that comes with Windows.

Click on the Windows

button in the lower left, and select Run…

Type in CMD and press the Enter key. This will take you to the command

prompt shown below.

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Type in “telnet xx.xx.xx.xx” (where xx.xx.xx.xx is the IP address that you

configured for the FaxReceiver) and press Enter.

If a password was set will respond “Enter Password”. If a password has not

been set, you will *not* be prompted for a password when you telnet into the

device.

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For each line item to be altered, type the option or menu number and press the

Enter key, then enter the information and press the Enter key.

NOTE: If you leave the telnet session inactive for over two minutes, it will time out,

disconnect, and report: “Inactivity Timeout (2 minutes) – disconnecting”. You can

change this timeout, with option number 6. If you set it to 0, it will not timeout. This

parameter resets to 2 after each time you quit.

NOTE: After each entry that you make, you will get a confirmation message: “Are

you sure you want to make this change (Y/N) Y”. If you do not wish to change it,

you can select N.

NOTE: Most setup changes take effect immediately you select Y and press Enter.

The only exceptions are the IP parameters for the unit itself. These parameters

cannot take effect immediately, because a change to those would cut off the telnet

session. For these parameters, you must quit the setup and save the parameters.

You must also either reset the power to the unit or set 4) Reboot after quitting to

Enabled, before you quit the setup.

NOTE: If you quit *without* saving, the unit re-reads all the parameters from Flash,

and so will overwrite all the new settings with the previously saved settings. If you

do a Quit and Save, the new parameters are all written to Flash so they will be

retained through a power cycle.

NOTE: If you do a Quit and Save, the new parameters are all written to Flash so

they will be retained through a power cycle. To test parameter changes you can quit

*without* saving. A quit without saving also takes place if telnet times out. The

parameters are still active, unless power is removed. Therefore if the changes work,

then you would telnet back in, then Quit and Save. If they did not work, unplug

power to restore the original parameters.

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UNIT IP SETTINGS

Enter a 1 to configure the IP addresses of the FaxReceiver ModuLAN 200.

Your Network Administrator should provide the Unit IP and Unit Gateway address.

1) Unit IP address .......... 011.022.033.044 – should be changed to an

unused IP address on your network.

NOTE: If you use static IP addressing, and you have a DHCP server, this IP address

should be added to your DHCP Server’s static IP address list.

NOTE: If you enter an invalid IP address format, you will get a “>>>>>> Not a

valid IP address Format” message.

2) Subnet Mask – Enter the subnet mask used for your network.

3) DNS Address 1 – Enter the primary DNS Server’s IP address provided by

your ISP for your network.

4) DNS Address 2 - Enter the secondary DNS Server’s IP address provided

by your ISP for your network.

5) Gateway Address ............... 011.022.033.001– should be changed to

the IP address of your default gateway. Typically, this is the lowest

address on the subnet, for example 192168100.001.

6) DHCP/RARP – This is a toggle. Entering 3 will switch from Disabled to

Enabled and back.

NOTE: If you change to an address that is NOT in the same network

range that your PC is, you will still be able to see the FaxReceiver with the

FaxConfig utility, but you will not be able to change any parameters until

you are on the same subnet. If you use DHCP or RARP you must figure

out what IP address it obtained. Methods for doing this are covered in the

troubleshooting section.

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5, 6, 7) Timeserver 1 address....192.043.244.018 – The 192.043.244.018

address is the time server at NCAR. You can change this to a preferred

timeserver and add two more timeservers. Without a timeserver the

timestamp will be incorrect and your spam filter may trap the email.

NOTE: All timeservers send the time UT. In order to set the time stamps correctly

you must adjust your Time Zone Offset in the Setup Fax section.

There is a list of public timeservers at this URL:

http://tf.nist.gov/service/time-servers.html

R) Press R when the Unit IP settings are all configured to return to the top

menu.

NOTE: Unlike all of the other setup parameters, IP addresses do not take effect

immediately, because a change to those would cut off the telnet session. You can use the

“Reboot after quitting” to enable the IP addresses without disconnecting power.

To enable IP Addresses:

1) Save each setting.

2) In the initial menu, set “Reboot after quitting” to Enabled.

3) Use Q to quit and select Y to the question: “Do you want to save your

changes before quitting (Y/N)”.

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UNIT EMAIL SETTINGS

Enter a 2 to setup the SMTP Mailserver.

Your email service administrator should provide the items 1-5. In some cases the

Mailserver login name and Destination Email address will often be the same email

address.

1) Mailserver SMTP IP address – The Mail Server SMTP Address can be

entered either as a URL (for example smtp-server.austin.rr.com) or an IP

Address. Using the URL is recommended if you may be changing ISP’s,

but have your own mail server.

2) Mailserver SMTP IP port – The default is 25. This is most common.

Other common ports used are 26, and 2525.

3) Mailserver login name – Often this is an email address. When a fax is

received in the email box, it will come from this user. Max 58 characters.

4) Mailserver login password – This is the password for the above email

account. There is a maximum of 58 characters. NOTE: passwords are

case-sensitive.

NOTE: If you enter the wrong login or password, it will still login non-

authenticated. The functionality available to a non-authenticated login

depends entirely on the way the mailserver is set up. Some mailservers, for

example, will accept emails to local addresses, but not to foreign addresses.

Some mailservers will not allow anything to be sent, and some will allow

everything to be sent.

5) Destination Email address – This is where the email will be sent. This

can be the same as item 2) or it may be an alias set up to forward to

multiple users. Max 80 characters. Separate each address with commas

or semicolons. Do NOT put spaces in.

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6) Reply e-mail Address – If the person who receives the fax does a reply,

it will go to this address.

7) Reply Name – This is the name that shows in the email header when you

receive a fax.

8) Check Mailserver connection – After you have set the parameters, use

option 6 to send a test email to verify your email settings.

You will get an email similar to the below.

R) Press R when you have the Unit Email settings configured.

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UNIT FAX SETTINGS

Enter a 3 to setup the Fax Settings.

1) Fax reply I.D. is sent to the Sending Fax. 20 characters. This is usually

displayed on the display of the sending fax after establishing contact, or

recorded in its log/print-out. It is not mandatory to have an ID. If it is not

set, the FaxReceiver will send an ID of 20 spaces to the distant fax.

2) Fax number – This is the telephone number of the FaxReceiver. Not

required. Max 20 characters.

3) Fax Location – This can identify the specific location of the phone line in the

building or the city that the FaxReceiver is located in. Not required. Max 28

characters.

4) Company Name – This is the company that is the proud owner of the

FaxReceiver. Not required. Max 28 characters.

5) Scaling Percentage – This allows you to reduce or increase the size of the

graphical image by a percentage (10-150 in increments of 5).

6) Number of rings before answer – This specifies the number of rings before

the FaxReceiver answers the call. Maximum is 30 rings.

7) Signal Transmission Errors – This is a diagnostic tool that will let you know

if you are experiencing phone line problems. Many of these errors will not

occur to a degree that will result in a complete failure.

8) Time Zone Offset – This is the offset from UT. If you are in Greenwich,

England, this number will be 0. If your time zone is east of Greenwich,

England), the number is positive. If your time zone is west of GMT, the

number is negative. For EST, use –5, CST –6, MST –7, PST –8, AKST –9, and

HAST –10.

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9) Daylight Saving – (Off) – This is a toggle. When you are in Daylight Saving

time (summer months) this should be on.

R) Press R when you have the Unit Fax settings configured.

4) Reboot after quitting (Disabled) – This setting is Enabled if you change an IP

address and want to get your new IP address without disconnecting power. Ensure

you select "Save settings" when quitting after setting the reboot option, otherwise

changes you have made will be lost. Alternatively, you can enable the reboot option

and quit without saving settings if you to revert back to the previous settings.

NOTE: Most setup changes will take effect immediately you set them up. The only

exceptions are the IP parameters that cannot take effect immediately, because a

change to those would cut off the telnet session. If you do a quit and save, the new

parameters are all written to Flash so they will be retained through a power cycle.

5) Change Telnet port (23) – This will enable the end user to set up a port that

the company does not block (e.g. port 80 or even port 25). That means that you will

be able to telnet into the FaxReceiver from your desk, enable debug, send a fax to

the unit (also from your desk), and figure out what is going wrong. If you change the

TELNET port number and don't reboot, the new number takes effect on the *second*

new telnet session. i.e. open telnet on default port 23. Change to port 1234 and do

a quit/save. Open another telnet session, still on port 23, and quit. All following

telnet sessions must be on port 1234.

6) Change Telnet session time-out – This option allows you to keep your telnet

session active longer if you have a lot of interruptions while configuring the

FaxReceiver. If you specify zero as the Telnet session time-out, the session will

never time-out.

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P) Change Telnet password – If you do not change this, anyone can access

the unit and change the settings. Max 253 characters. For the telnet password, all

ASCII and non-ASCII characters may be used except control characters (those with

HEX codes below 0x20). Note however that some telnet clients will modify or not

pass non-ASCII characters, or may treat them as control commands for the telnet

program rather than passing them on, so best to stick with standard keyboard

letters, numbers and punctuation marks. Accented characters on non-English

keyboards may also be used without problem. Not required.

NOTE: passwords are case-sensitive. The FaxReceiver defaults to having no telnet

password (factory reset).

!) Redirect debug to this screen – This allows you to activate a troubleshooting

tool. When activated, telnet will not timeout. You can find more on this screen in the

troubleshooting section of this manual.

Q) Quit When you have completed your changes, press Q to Quit.

It will respond:

“Do you want to save your changes before quitting (Y/N)”

If you will enter Y it will save your parameters and report: “All changes saved.

Goodbye”. The Telnet connection will then be dropped.

If you will enter N it will not save your parameters and report: “Quitting WITHOUT

saving changes. Goodbye”. The Telnet connection will then be dropped.

NOTE: If you select n it will keep the parameters until the next power cycle or

reboot. This will allow you to test the new parameters before saving them.

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Receiving a Fax

The FaxReceiver is a silent operation device. Connect the FaxReceiver to a fax line.

When a fax is received, the Destination Email address will be sent an email. When

this occurs, the red Transmit LED will light. The email will have the subject:

“Incoming Fax”. The email will have a message similar to this:

Black Box® FaxReceiver RFR 102 (v1.02) - Fax No: 724-746-0746

Location: Lawrence, PA

Remote Fax ID: "

724-746-0746"

It will have an attachment labeled Fax attachment file name is now a date & time

stamp in the format YYMMDDHHMMSS_PPP, where YY is the year, MM is the month,

DD is the day of the month, HH is the hour, MM is the minutes, SS the seconds, and

PPP is the page number. Example “060930084211_001.gif (28.6 KB)”

You will be able to see all pages of the fax in Outlook Express. Not all email utilities

are able to. If you cannot see the fax in your email utility, then you can open the

attachment with any GIF viewer, such as Paint.

NOTE:

If either your Mailserver (smtp) IP address:port, Mailserver login name or password,

the unit’s IP address or Gateway Address are incorrect, the FaxReceiver will not

answer the call.

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The FaxViewer

The FaxViewer is a free tool provided to 1) easily print the FaxReceiver image in

standard format, 2) easily view the FaxReceiver image, and 3) save a multi-page

FaxReceiver image as a single RFX document.

With this FaxViewer set as your default GIF viewer you can take a look at a fax,

if you want it, print it and without any fuss it will be formatted correctly.

It is a standalone utility. Just drag the program to your Desktop, and double-click

to run it. You can start the FaxViewer in the future either by making it your default

GIF viewer or by using a shortcut.

To create a shortcut:

1) Right-click on the FaxViewer icon.

2) Select Create Shortcut then drag the shortcut to your shortcut bar.

To make it your default viewer:

1) Locate a GIF file on your PC and right-click on it.

2) Select Open With...

3) Select Choose Program... after a little wait, the Open With window will pop up.

4) Put a check in "Always use this program to open these files"

5) Click Other...

6) Browse to your Desktop (or where you put the FaxViewer) and select the

FaxViewer.exe and click Open.

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To use the FaxViewer:

1) Open the FaxViewer utility.

2) When you get e-mail with multiple GIF files, open the email in a separate window.

3) Click in the attach block. Then do a Ctrl / A – or - select the Edit menu, and do a

Select All then drag and drop the images anywhere on the FaxViewer application.

4) If the last page is showing, but the Page shows 1, then you need to reverse the

page order. To do this, click on Image Page, then Page Order, and then Reverse

Image Order.

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5) As soon as the fax starts to come in, the FaxReceiver needs to set up and send

the GIF header, which has the values for the size of the "canvas". At that stage

however, it only knows the width of the incoming fax. There is no way to know how

long it is going to be. So the length is set to a fixed value that corresponds to the

longest sheet of standard paper it can expect to be sent by a fax machine. The

FaxViewer software has an option, under the Options tab, "Force Background to

white". This will eliminate the black bar.

6) All pages can be printed immediately by selecting File / Print. The print will be

formatted to print on standard 8 ½ by 11 inch paper.

7) You can save all of the images as a single RFX file, by selecting File / Save As...

This will let you name and save the RFX in any folder.

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Troubleshooting

PROBLEM: LEDs do not flash at power-up

CAUSE: Power cord not connected or the Ethernet cable is not attached to a live

Ethernet network. The LEDs are driven by the Ethernet chip and will not flash unless

an Ethernet network is attached.

SOLUTION: Check the green light on the power brick. Look inside the unit for the

light inside. Check the Ethernet connections.

PROBLEM: It does not accept a fax.

CAUSE: The modem card may not be plugged all of the way in. The phone number is

incorrect or the LAN connection is disconnected. If it cannot reach the SMTP

mailserver, it will not answer the call.

SOLUTION: Make certain that the modem card is plugged in until it clicks.

Plug an analog phone into the phone jack at the wall and verify the phone number.

Make certain that the LAN connection is attached and the Link LED is solid.

The green LED should flash when there is LAN activity to or from it.

Check your email parameters with Telnet. In particular, verify the following:

In Unit IP Settings:

This unit IP address ꢁThis must be on the same subnet as the Gateway.

Gateway Address ꢁTypically the same as the above address, but ending with

“.001”.

In Unit Email Settings:

Mailserver (smtp) IP address ꢁfrom your SMTP server administrator

Mailserver login name ꢁoften this is your email address

Mailserver login password ꢁcase-sensitive

Destination Email address

After verifying the setup parameters, make certain that you can ping the

FaxReceiver. From the same host that you ping the FaxReceiver, you should be able

to ping the Gateway Address and the Mailserver (smtp) IP address.

PROBLEM: It accepted the fax but did not seem to email the account that we set up.

CAUSE: Destination Email address is incorrect.

SOLUTION: Verify the Destination Email address.

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PROBLEM: I got an "Incoming Fax" email, and when I brought this email up, it had

a message that said "OE removed access to the following unsafe attachments in your

email".

CAUSE: Outlook Express is configured to view attachments as viruses.

SOLUTION: In Outlook Express, click on the Tools menu and select Options. Click on

the Security tab. Take the check out of "Do not allow attachments to be saved or

opened that could potentially be a virus”.

PROBLEM: I am getting poor quality images in the Fax TIFFs.

CAUSE: Your image viewer does not properly support tagged image file (TIF)

format. The default Windows viewer should work fine.

SOLUTION: Try using Imaging or Imaging Preview that comes with Windows.

Right-click on the TIFF file and select Open With.

It will bring up the Open With window, where you can select Imaging or Imaging

Preview.

You can also put a check in the "Always use this program to open these files" if you

wish. Click OK.

PROBLEM: The sending fax reported "POOR LINE CONDITION".

SOLUTION: This could mean any of the following:

The email parameters are not entered correctly.

The email is being rejected. (email box too full, spam filter parameters)

Ethernet cable is disconnected.

There is a poor line condition.

PROBLEM: My virus checker sees the email attachment as a virus.

SOLUTION:

1) Make sure that the timeserver is picking up the correct time & date.

2) If your sending account name is the same as the account you are sending to (i.e.

the "From:" field is the same as the "To:" field) it could cause this. This is one

characteristic of some fraudulent email headers. To see if this is the cause, send an

email from your PC to yourself *with an attachment*.

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PROBLEM: I enabled the DHCP setting, but do not know what address was used.

SOLUTION: After the IP address is assigned, ping the address or range of addresses

that it could have. Then within 5 minutes, use the ARP -A command to see the IP

Addresses assigned in that range. Look for IP Address assigned to the Physical

Address that has the last six digits matching the FaxReceiver’s serial number.

Example:

C:\WINNT\system32>arp -a

Interface: 11.22.33.99 on Interface 0x1000003

Internet Address

192.168.10.1

192.168.10.23

192.168.10.36

192.168.10.165

Physical Address

00-A0-92-bb-23-20

00-A0-92-65-ec-c4

00-A0-92-6d-7d-53

00-A0-92-83-8b-0c

Type

dynamic

If the FaxReceiver's serial number is 838B0C then the IP Address is

192.168.10.165.

PROBLEM: I have a fax machine used for outgoing faxes connected to a phone

splitter with the FaxReceiver. When I try to send a fax, it does not dial.

SOLUTION: The FaxReceiver should not affect the operation of an outgoing fax on

the same line.

Ensure that the outgoing fax machine is set up for tone dialing and not pulse dialing.

Pulse dialing causes voltage spikes on the line that can be mistaken for an incoming

ring, and the FaxReceiver will attempt to answer. If there is no incoming fax, and

tone dialing is used, the FaxReceiver should not have any effect at all on the

operation of the sending fax machine.

Another potential problem is that if someone tries to send an outgoing fax whilst a

fax is being received, it will mess up the reception.

PROBLEM: I have a fax machine used for outgoing faxes connected to a phone

splitter with the FaxReceiver. When a fax comes in, the outgoing fax machine

answers the call first.

SOLUTION: You will need to disable the sending fax's auto-answer; otherwise it will

attempt to answer an incoming fax at the same time as the FaxReceiver.

PROBLEM: I do not know the IP address of my SMTP server and the ISP is

unavailable.

SOLUTION: If you have the name of the SMTP mail server, (i.e.,

mail.company_name.com) you may be able to ping it in order to get the IP address.

Try 25 for the port. If that does not work, try 26, and 2525.

QUESTION: What does a good debugger trace look like?

ANSWER: You should see “authenticated”, “Answered”, “Getting Page”, “CCITT

data OK”, “Sending Page to MAIL”, “ok, send it”, “filename="Page001.tif”,

“Goodbye”, and “Modem Idle - awaiting call”.

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QUESTION: My debugger output does not look correct. Can I send it to Tech

Support?

ANSWER: Yes. Using your mouse, right-click on the blue bar at the top of your

telnet session, and select Edit, then Select All. Next right-click on the blue bar at

the top of your telnet session, and select Edit, then Copy. Open an email, and do a

Paste or Ctrl/v. Send the email to [email protected].

QUESTION: I would like to be able to disable/enable the FaxReceiver from a remote

location.

ANSWER: To remotely switch on/off the answer, simply change the SMTP server IP

address to 0.0.0.0 and the device will never answer a call.

PROBLEM: When I print the fax directly from my email about an inch of the data is

chopped off.

CAUSE: The print margins are set too wide.

SOLUTION: If you are using Outlook Express, you must go to MSIE (Internet

Explorer) and make the Page Setup changes there. Then restart Outlook Express.

Start Internet Explorer.

Click File, then Page Setup.

Adjust the left and right margins to about .25.

QUESTION: How do I reset to the factory default settings?

ANSWER: Unplug the power, press the reset button, plugging the power back in

while holding reset for 10 seconds

PROBLEM: When I use the option 6 Check Mailserver connection it reports: “OK

POP3 Service ready” then “Connection Terminated Abnormally”.

CAUSE: You are trying to connect to a POP3 mailserver. This is an *incoming*

mailserver.

SOLUTION: You need to connect to an *outgoing* mailserver (SMTP). Usually the

POP3 is at 110. The SMTP is usually at 25. You might need to just set it back to 25.

But check the SMTP port for certain.

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Glossary

ARP – Address Resolution Protocol A TCP/IP protocol used to obtain a node's physical

address. A client station broadcasts an ARP request onto the network with the IP address of

the target node it wishes to communicate with, and the node with that address responds by

sending back its physical address so that packets can be transmitted. ARP returns the layer 2

address for a layer 3 address.

BMP – (BitMaP) Also known as a "bump" file, it is Windows' native bitmapped graphics file

format. BMP files display from the bottom up, and so will be upside-down compared with the

same fax sent in GIF or TIFF format.

CCITT – Comite Consultatif International Telegraphique et Telephonique (a.k.a. The

International Telegraph and Telephone Consultative Committee). The old name for ITU-T, the

group responsible for setting the international standards for telecommunications equipment.

See ITU below.

CRAM-MD5 - is a Challenge-Response Authentication Mechanism (hence "CRAM") defined in

RFC 2195 based on the HMAC-MD5 MAC algorithm. It is employed by some SASL

implementations, SMTP-AUTH Mail submission agents, and LDAP v3 servers.

DHCP – Dynamic Host Configuration Protocol is a client-server networking protocol that

provides a mechanism for allocation of IP addresses to client hosts.

A DHCP server also provides configuration parameters specific to the DHCP client host

requesting, generally, information required by the client host to participate on an IP network.

GIF -- Graphics Interchange Format (the acronym's officially pronounced "JIF") is a very

efficient, and still quite popular picture format. They are small and display on all current

graphical browsers without needing a special plug-in or taking up much CPU time.

GMT – Greenwich Meridian Time or Greenwich Mean Time is the same as Universal

Time.

ICMP -- Internet Control Message Protocol - The Internet Control Message Protocol (ICMP)

provides end-to-end control messages at the Network layer. The ping utility uses ICMP for

echo and echo reply messages, whereas IRDP uses ICMP to generate advertisements for

router IP addresses for locally connected workstations.

ISP – Internet Service Provider

ITU – The International Telecommunication Union is the United Nations specialized agency

dealing with telecommunications.

LED - light emitting diode, an electronic device that lights up when electricity is passed

through it.

MD5 -- MD5 is one of a series of Message Digest algorithms. It is a widely-used cryptographic

hash function with a 128-bit hash value. Internet standard RFC 1321.

NCAR – National Center for Atmospheric Research

NPMP -- Network Peripheral Management Protocol.

NTP – Network Time Protocol

PCMCIA -- Personal Computer Memory Card International Association, and pronounced as

separate letters, PCMCIA is an organization consisting of some 500 companies that has

developed a standard for small, credit card-sized devices, called PC Cards.

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PING -- Packet Internet Groper is a protocol primarily used to troubleshoot IP network

problems.

RARP -- (Reverse ARP) A TCP/IP protocol used by a diskless workstation to obtain its IP

address. Upon startup, the client station sends out a RARP request in an Ethernet frame to the

RARP server, which returns the layer 3 address for a layer 2 address (performing the opposite

function of an ARP).

RLE – Run Length Encoded is a simple form of compression. RLE consists of the process of

searching for repeated runs of a single symbol in an input stream, and replacing them by a

single instance of the symbol and a run count.

SMTP -- Simple Mail Transfer Protocol. Used for e-mail, port 25. SMTP gateways provide

access to TCP/IP e-mail services. SMTP is an Application layer protocol.

Subnet Mask – A subnet mask allows IP networks to be subdivided for security and

performance purposes.

Telnet – The Internet standard protocol for remote login. Runs on top of TCP/IP. Comes with

most Operating Systems.

TIFF - Acronym for Tagged Image File Format, one of the most widely supported file formats

for storing bit-mapped images on personal computers (both PCs and Macintosh computers).

TIFF graphics can be any resolution, and they can be black and white, gray-scaled, or color.

Files in TIFF format often end with a .tif extension. Common TIFF are TIFF-CCITT and TIFF-

RLE. Many TIFF viewers do not handle CCITT format correctly, but most seem to work fine

with RLE format.

Timeserver – A timeserver is a computer networking device that reads the actual time from

a reference clock and distributes this information to its clients using a computer network.

UDP -- User Datagram Protocol, uses best effort, no error-correction, and simple packets:

source address -- destination address -- length – checksum. UDP is carried in the Protocol

field of IP.

UT – Universal Time. This is the time kept on the Greenwich meridian (longitude

zero), five hours ahead of Eastern Standard Time.

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Technical Specifications

Network

10/100 base Ethernet

RJ45 10baseT

LAN

Connection

Protocols

ICMP, NPMP, NTP, Ping, RARP, SMTP. TCP/IP, UDP

CRAM-MD5, LOGIN (AUTH=LOGIN) and non-authenticated.

Email login

types

Phone Line

PCMCIA Fax/Modem Card V.90 or V.92 56K

Power Supply External PSU

Input: 100 - 240 volts AC Frequency: 47-63 Hz

Output: 5 Vdc 2.5 A (uses less than 5 watts)

Approvals CE, UL and CSA

MC200A

Part No.:

Trademark Recognition

ModuLAN®, and FaxReceiver™ are trademarks of ITC, Black Box.

Black Box is a trademark of Black Box Corporation.

Windows is a trademark of Microsoft Corporation.

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Legal Notices

FCC Requirements for Telephone-Line Equipment

1. The Federal Communications Commission (FCC) has established rules which

permit this device to be directly connected to the telephone network with

standardized jacks. This equipment should not be used on party lines or coin

lines.

2. If this device is malfunctioning, it may also be causing harm to the telephone

network; this device should be disconnected until the source of the problem can

be determined and until the repair has been made. If this is not done, the

telephone company may temporarily disconnect service.

3. If you have problems with your telephone equipment after installing this device,

disconnect this device from the line to see if it is causing the problem. If it is,

contact your supplier or an authorized agent.

4. The telephone company may make changes in its technical operations and

procedures. If any such changes affect the compatibility or use of this device,

the telephone company is required to give adequate notice of the changes.

5. If the telephone company requests information on what equipment is connected

to their lines, inform them of:

The telephone number that this unit is connected to.

The ringer equivalence number.

The USOC jack required: RJ-11C.

The FCC registration number.

Items (B) and (D) can be found on the unit’s FCC label. The ringer

equivalence number (REN) is used to determine how many devices can be

connected to your telephone line. In most areas, the sum of the RENs of all

devices on any one line should not exceed five. If too many devices are

attached, they may not ring properly.

6. In the event of an equipment malfunction, all repairs should be performed by

your supplier or an authorized agent. It is the responsibility of users requiring

service to report the need for service to the supplier or to an authorized agent.

NOTE: The manufacturer is not responsible for any radio or T.V.

interference caused by unauthorized modifications to this

equipment. Such modifications could void the user's authority to

operate the equipment.

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Normas Oficiales Mexicanas (NOM)

Electrical Safety Statement

Instrucciones De Seguridad

Todas las instrucciones de seguridad y operación deberán ser leídas antes

de que el aparato eléctrico sea operado.

Las instrucciones de seguridad y operación deberán ser guardadas para

referencia futura.

Todas las advertencias en el aparato eléctrico y en sus instrucciones de

operación deben ser respetadas.

Todas las instrucciones de operación y uso deben ser seguidas.

El aparato eléctrico no deberá ser usado cerca del agua—por ejemplo,

cerca de la tina de baño, lavabo, sótano mojado o cerca de una alberca,

etc..

El aparato eléctrico debe ser usado únicamente con carritos o pedestales

que sean recomendados por el fabricante.

El aparato eléctrico debe ser montado a la pared o al techo sólo como sea

recomendado por el fabricante

Servicio—El usuario no debe intentar dar servicio al equipo eléctrico más

allá a lo descrito en las instrucciones de operación. Todo otro servicio

deberá ser referido a personal de servicio calificado.

El aparato eléctrico debe ser situado de tal manera que su posición no

interfiera su uso. La colocación del aparato eléctrico sobre una cama, sofá,

alfombra o superficie similar puede bloquea la ventilación, no se debe

colocar en libreros o gabinetes que impidan el flujo de aire por los orificios

de ventilación.

10.

11.

El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor

como radiadores, registros de calor, estufas u otros aparatos (incluyendo

amplificadores) que producen calor.

El aparato eléctrico deberá ser connectado a una fuente de poder sólo del

tipo descrito en el instructivo de operación, o como se indique en el

aparato.

12.

13.

Precaución debe ser tomada de tal manera que la tierra fisica y la

polarización del equipo no sea eliminada.

Los cables de la fuente de poder deben ser guiados de tal manera que no

sean pisados ni pellizcados por objetos colocados sobre o contra ellos,

poniendo particular atención a los contactos y receptáculos donde salen

del aparato.

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14.

15.

16.

17.

18.

El equipo eléctrico debe ser limpiado únicamente de acuerdo a las

recomendaciones del fabricante.

En caso de existir, una antena externa deberá ser localizada lejos de las

lineas de energia.

El cable de corriente deberá ser desconectado del cuando el equipo no sea

usado por un largo periodo de tiempo.

Cuidado debe ser tomado de tal manera que objectos liquidos no sean

derramados sobre la cubierta u orificios de ventilación.

Servicio por personal calificado deberá ser provisto cuando:

A. El cable de poder o el contacto ha sido dañado; u

B. Objectos han caído o líquido ha sido derramado dentro del aparato; o

C. El aparato ha sido expuesto a la lluvia; o

D. El aparato parece no operar normalmente o muestra un cambio en su

desempeño; o

E. El aparato ha sido tirado o su cubierta ha sido dañ

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Certification Notice for Equipment Used in Canada

The Industry Canada label identifies certified equipment. This certification means

that the equipment meets certain telecommunications-network protective, operation,

and safety requirements. Industry Canada does not guarantee the equipment will

operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be

connected to the facilities of the local telecommunications company. The equipment

must also be installed using an acceptable method of connection. In some cases, the

company’s inside wiring associated with a single-line individual service may be

extended by means of a certified connector assembly (extension cord). The

customer should be aware that compliance with the above conditions may not

prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized maintenance

facility—in this case, Black Box. Any repairs or alterations made by the user to this

equipment, or equipment malfunctions, may give the telecommunications company

cause to request the user to disconnect the equipment.

Users should ensure for their own protection that the electrical ground connections of

the power utility, telephone lines, and internal metallic water pipe system, if present,

are connected together. This precaution may be particularly important in rural

areas.

CAUTION:

Users should not attempt to make such connections themselves, but should

contact the appropriate electric inspection authority, or electrician, as

appropriate.

The LOAD NUMBER (LN) assigned to each terminal device denotes the percentage of

the total load to be connected to a telephone loop which is used by the device, to

prevent overloading. The termination on a loop may consist of any combination of

devices, subject only to the requirement that the total of the load numbers of all the

devices does not exceed 100.

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Federal Communications Commission

and

Industry Canada

Radio Frequency Interference Statements

This equipment generates, uses, and can radiate radio-frequency energy, and if not

installed and used properly, that is, in strict accordance with the manufacturer’s

instructions, may cause interference to radio communication. It has been tested and

found to comply with the limits for a Class A computing device in accordance with

the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide

reasonable protection against such interference when the equipment is operated in a

commercial environment. Operation of this equipment in a residential area is likely

to cause interference, in which case the user at his or her own expense will be

required to take whatever measures may be necessary to correct the interference.

Changes or modifications not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment.

This digital apparatus does not exceed the Class A limits for radio noise emission

from digital apparatus set out in the Radio Interference Regulation of Industry

Canada.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les

limites applicables aux appareils numériques de la classe A prescrites dans le

Règlement sur le brouillage radioélectrique publié par le Industrie Canada.

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Federal Communications Commission

and Industry Canada

Radio Frequency Interference Statements

Class B Digital Device. This equipment has been tested and found to comply with

the limits for a Class B computing device pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful

interference in a residential installation. However, there is no guarantee that

interference will not occur in a particular installation. This equipment generates,

uses, and can radiate radio frequency energy, and, if not installed and used in

accordance with the instructions, may cause harmful interference to radio

communications. If this equipment does cause harmful interference to radio or

telephone reception, which can be determined by turning the equipment off and on,

the user is encouraged to try to correct the interference by one of the following

measures:

•

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

•

Consult an experienced radio/TV technician for help.

CAUTION

Changes or modifications not expressly approved by the party responsible

for compliance could void the user’s authority to operate the equipment.

To meet FCC requirements, shielded cables and power cords are required to connect

this device to a personal computer or other Class B certified device.

This digital apparatus does not exceed the Class B limits for radio noise emission

from digital apparatus set out in the Radio Interference Regulation of Industry

Canada.

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Technical Support

Telephone:

724-746-5500

Answered in 20 seconds or less!

Fax:

800-321-0746

Answered in 15 minutes or less!

Website:

http://www.blackbox.com/

Before you call

Please have the following information ready:

ꢀ

Serial number of the unit.

Network Information:

IP address of FaxReceiver, Mail Server, and Default Gateway.

Type of Fax cards installed in the FaxReceiver.

The symptoms of the problem.

History of the Problem:

Did the device work for a period of time or fail immediately after installation?

Was any PC option changed (hardware or software) prior to the problem

appearing?

Address manual comments to

support@Black Box.com

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CUSTOMER SUPPORT INFORMATION

Order toll-free in the US: Call 877-877-BBOX (outside US call 724-746-5500)

FREE Technical Support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746.

Mailing address: Black Box Corp, 1000 Park Drive, Lawrence, PA 15055-1018.

Web site: www.blackbox.com E-mail: [email protected].

1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax 724-746-0746

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