Bissell Vacuum Cleaner 59M5 User Manual

USER'S GUIDE  
59M5 SERIES 220-240V  
2
3
Thank You  
Safety Instructions  
Product View  
4
5
Assembly  
6-9  
Operations  
10-12  
13  
Maintenance and Care  
Troubleshooting  
Replacement Parts  
14  
15  
16  
Warranty  
Consumer Services  
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IMPORTANT SAFETY INSTRUCTIONS  
When using an electrical appliance,  
basic precautions should be observed,  
including the following:  
Young children should be supervised to ensure  
that they do not play with the appliance.  
Remove plug from electrical outlet before  
cleaning or maintaining the appliance.  
If the supply cord is damaged, it must be  
replaced by the manufacturer or its service  
agent in order to avoid a hazard.  
Do not pick up toxic material (chlorine  
bleach, ammonia, drain cleaner, petrol, etc.).  
Do not use for any purpose other than  
described in this Users Guide.  
REAd ALL  
INSTRUCTIONS  
BEFORE USINg YOUR  
CYLINdER VACUUM.  
WARNINg: To  
Use only manufacturers recommended  
attachments.  
reduce the risk of fire,  
Do not use with any opening blocked; keep  
free of dust, lint, hair, and anything that  
may reduce air flow.  
Keep appliance on a level surface.  
Turn off all controls before unplugging.  
Be extra careful when cleaning stairs.  
This appliance is provided with double  
insulation. Use only identical replacement  
parts.  
electric shock, or injury:  
Unplug from outlet when not in use  
Use indoors only.  
For dry pick up only.  
Do not leave machine when it is plugged in.  
Do not use with damaged cord or plug.  
If appliance is not working as it should, has  
been dropped, damaged, left outdoors, or  
dropped into water, return it to a service agent.  
Do not use without the dirt cup and filters  
in place.  
Do not handle unit with wet hands.  
Do not pull or carry by cord, use cord as a  
handle, close door on cord, pull cord around  
sharp corners or edges, run appliance over  
cord, or expose cord to heated surfaces.  
Pay close attention when working  
around children.  
Unplug before attaching TurboBrush™ tool  
Do not unplug by pulling on cord. Unplug  
SAVE THESE  
by grasping plug.  
Do not run appliance over cord.  
Do not handle plug or appliance with wet hands.  
Do not expose hair, loose clothing, fingers  
or body parts to openings or moving parts.  
Do not pick up hot or burning objects such  
as cigarettes, matches, or hot ashes.  
Do not pick up flammable or combustible  
materials (lighter fluid, petrol, kerosene, etc.) or  
use in the presence of explosive liquids or vapour.  
INSTRUCTIONS  
FOR FUTURE USE  
This model is for household use only.  
IMPORTANT  
FOR OPERATION ON A 220-240 VOLT  
A.C. 50 Hz POWER SUPPLY ONLY.  
Do not use appliance in an enclosed space filled  
with vapours given off by oil base paint, paint  
thinner, some moth proofing substances,  
flammable dust, or other explosive or toxic  
vapours.  
If your appliance is fitted with a  
nonrewireable BS 1363 plug it must not be  
used unless a 13 amp (ASTA approved to BS  
1362) fuse is fitted in the carrier contained  
in the plug. (Spares may be obtained from  
your BISSELL supplier). If for any reason the  
plug is cut off, it must be disposed of, as it is  
an electric shock hazard should it be inserted  
into a mains socket.  
Not intended for use by persons (including  
children) with reduced physical, sensory or  
mental capabilities, or lack of experience  
and knowledge, unless they have been  
given supervision or instruction concerning  
use of the appliance by a person  
responsible for their safety  
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Product view  
Handle  
Air Flow Regulator  
Flex Hose  
CAUTION:  
Do not plug in your  
vacuum cleaner until  
you are familiar with all  
instructions and operating  
procedures.  
Swivel Hose  
Telescoping  
Extension Wand  
Variable Suction  
Power Control  
Automatic Cord  
Power Button  
Rewind Butto  
n
Brush Switch  
Bag Change  
Indicato  
r
Carry Handle  
Multi-Surface  
Floor Nozzle  
Pet Hair Lifter  
Post-Motor  
HEPA Media Filter*  
Pet Tool  
Adaptor  
Pet  
TurboBrush  
Tool  
Pet Contour Tool  
Accessory Bag  
Combination  
Crevice Tool/  
Dusting Brush  
*The Filter Media, not the vacuum as a whole, complies with the High Efficiency Particulate  
Air (HEPA) filter specification (EN 1822-1:2009).  
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Assembly  
Assembling your vacuum  
1. Connect swivel hose by squeezing both  
locking buttons and inserting it into the  
suction opening on the canister. Once  
the swivel hose is inserted in the suction  
opening, release the locking buttons.  
WARNING:  
Plastic film can be dangerous. To  
avoid danger of suffocation, keep  
away from babies and children.  
1.  
3.  
2.  
2. Connect telescoping extension wand to  
the handle end of the flex hose. Twist  
slightly to tighten.  
3. Attach the tool holder to the telescoping  
extension wand and insert the tools into the  
holder.  
4. Connect floor nozzle to the end of the  
telescoping extension wand. Twist  
slightly to tighten.  
5. Once assembled, you can store your  
vacuum in one of two positions:  
Storing in the in-use position  
1. To store with the floor nozzle attached,  
insert the storage clip (located on the  
back of the floor nozzle) into the  
storage slot on the rear of the vacuum.  
Storing in the in-use position  
A2.  
2. To store without the floor nozzle attached,  
insert the storage clip (located on the  
bottom of the telescoping extension wand)  
into the storage slot on the rear of  
the vacuum.  
A1.  
Storing in the upright position  
1. To store with the floor nozzle attached,  
stand the vacuum in the upright  
position and insert the storage clip  
(located on the back of the floor nozzle)  
into the storage slot on the bottom of the  
vacuum.  
Storing in the upright position  
B2.  
B1.  
2. To store without the floor nozzle  
attached, stand the vacuum in the  
upright position and insert the storage  
clip (located on the bottom of the  
telescoping extension wand) into the stor-  
age slot on the bottom of the vacuum.  
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Operations  
Power cord  
The power cord is located at the  
rear of the vacuum. Gently pull out  
the power cord, watching for the  
yellow line. Stop pulling the power  
cord once the yellow line is visible.  
There is also a red line, which indi-  
cates the end of the usable cord.  
Do not pull the power cord out  
beyond the red line.  
Automatic  
Cord  
Rewind  
Button  
Automatic cord rewind  
Your vacuum is equipped with  
an automatic cord rewind. When  
cleaning is finished, press the  
power button OFF and grasp the  
plug to disconnect from the electri-  
cal outlet. Hold the plug and press  
the automatic cord rewind button  
to rewind the cord automatically.  
CAUTION:  
Be careful to avoid injury as  
cord retracts very quickly.  
Power button  
Turn the power on or off by  
pressing lightly downward on the  
power button.  
Power  
Button  
CAUTION:  
Before using your vacuum,  
make sure that the dust bag  
and all filters (pre-motor  
and post-motor) are in  
place. Do not operate your  
vacuum without the dust  
bag and filters.  
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Operations  
Your BISSELL Cleanview Pet Ultimate  
is not only a powerful carpet and rug  
vacuum cleaner, its also a versatile  
above floor vacuum cleaner when  
you select one of the special tools.  
Tip  
Before cleaning under  
low furniture, check  
area first for objects  
that might harm the unit  
or block the hose.  
Pet Tool Adapter:  
The Pet Tool Adapter must be  
attached to the handle end of the  
flex hose to use the Pet Contour Tool  
and the Wide Pet TurboBrush. The  
narrow end of the adapter attaches  
to the handle end of the flex hose  
and the wide end of the adapter  
attaches to the pet tool of your  
choice. The adapter should fit snugly  
to the hose and pet tool without  
using excessive force.  
Pet Contour Tool:  
Use to reach into corners and edges  
on stairs, as well as armrests and  
other curved surfaces. The tool can  
be flipped to use in any direction.  
TurboBrush Pet tool:  
Use rotating brush action for small  
areas such as stairs, upholstery and  
pet beds.  
NOTE: Press gently when using the  
TurboBrush Pet tool to gain maximum  
cleaning. Too much pressure will cause  
the brush to stop rotating.  
Combination Crevice Tool/Dusting Brush:  
Two types of cleaning tools in one  
attachment.  
1. Rotate brush portion up to use as a crevice  
tool to vacuum in tight, narrow spaces.  
2. Rotate brush portion down to use as a  
dusting brush to dust furniture, blinds,  
books, lamps, shelves and baseboards  
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Operations  
Pet Hair Eraser Floor Nozzle  
Use to pick up pet hair from rugs and  
carpeted surfaces. Just vacuum like  
you normally would. The Pet Hair  
Lifter will grab pet hair when you pull  
back and it will release the hair and  
suction it up when you push forward.  
Notice:  
These tools are designed to remove  
pet hair from upholstered or carpeted  
surfaces. They should not be used on pets.  
NOTE: Turn the vacuum off before  
you flip up or flip down the Pet  
Hair Lifter.  
1.  
Brush Up  
1. To vacuum rugs and carpeted surfaces,  
flip down the Pet Hair Lifter until it clicks  
into place on the front of the Pet Hair  
Eraser Floor Nozzle. Then push the  
brush switch to the carpet position to  
pull the brushes up into the Pet Hair Eraser  
Floor Nozzle.  
Release Button  
Brush Down  
2.  
2. To vacuum bare floors, push the brush  
switch to the bare floor position to  
extend the brushes down from the Pet  
Hair Eraser Floor Nozzle. Then flip up  
the Pet Hair Lifter by pushing the yellow  
release button. This will flip the Pet Hair  
Lifter up and out of the way.  
Tip:  
Hair, string and small  
objects can block the  
hose and tools. Check  
them occasionally for  
obstructions.  
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Operations  
Variable suction power control  
The variable suction power control  
is located on the top of the vacuum.  
Slide the control toward the larger  
dots for maximum suction. Slide the  
control toward the smaller dots to  
minimize suction for lightly soiled  
areas or delicate fabrics.  
Air flow regulator  
Open the air flow regulator by  
sliding the regulator back towards  
the handle to an open position to  
reduce suction for delicate fabrics.  
Close the air flow regulator by  
sliding the regulator down to the  
closed position for full suction.  
High filtration dust bag  
The BISSELL Cleanview Pet Ultimate  
features a non-woven, high filtration  
dust bag that captures more fine dust  
than traditional paper dust bags,  
giving off less dust emissions. It also  
holds more fine dust particles, giving  
you longer lasting suction power.  
Bag change indicator  
The bag change indicator is located  
between the power button and the  
automatic cord rewind button. If the  
bag change indicator turns orange  
while you are vacuuming, the dust  
bag needs to be replaced. The dust  
bag may appear to be full or only  
partially full depending upon the type  
of debris picked up. Fine particles  
can block the airflow in the dust bag  
and reduce suction before the dust  
bag is full. If the bag change indicator  
remains orange, even after changing  
the dust bag, turn the vacuum off and  
check for a clog in the hose or tools.  
NOTE: The indicator may turn  
orange when using the tools due to  
the restricted airflow. This does not  
necessarily mean that the dust bag  
is full. If the indicator does not turn  
off once the tool is removed, check  
for a clog in the hose/tools or  
replace the dust bag.  
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Maintenance and care  
Dust bag replacement  
1. Unplug the vacuum from electrical outlet.  
2. Open the dust bag compartment by  
lifting up on the latch on the door on  
the front of the vacuum.  
2.  
3. Lift out the dust bag holder and  
dust bag.  
4. Release the dust bag from the holder  
by pressing the dust bag holder clip  
and pulling the dust bag out of the  
holder. Discard the used dust bag.  
3.  
5. Slide the new dust bag into the holder  
by inserting the dust bag into the tabs  
located at the bottom of the holder.  
Then press the dust bag holder clip,  
insert the dust bag and release the  
dust bag holder clip to hold the dust  
bag in place.  
4.  
6. Place holder and new dust bag back  
into the dust bag compartment, mak-  
ing sure the entire bag is tucked in  
below the seal gasket.  
7. Close dust bag compartment door  
and press down gently until it locks  
into place.  
NOTE: The dust bag compartment  
door will not close without the  
dust bag in place.  
WARNING:  
To reduce the risk of  
injury from moving parts,  
turn the power switch OFF  
and disconnect plug from  
electrical outletbefore  
performing maintenance  
or troubleshooting checks.  
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Maintenance and care  
Cleaning the pre-motor filter  
NOTICE:  
The pre-motor filter protects the  
This product is intended for house-  
hold use only and not for commercial  
or industrial use. Vacuuming of dust  
from products like plaster, concrete  
or ashes will damage the motor and  
void the warranty.  
motor from dirt and dust particles.  
1. Unplug the vacuum from electrical outlet.  
2. Open the dust bag compartment by  
lifting up on the latch on the door at  
the front of the vacuum. Lift out the  
dust bag holder and dust bag.  
Washable Pre-Motor Filter  
3. Remove the filter frame from the  
filter holder by grasping the lip of the  
frame and pulling up.  
3.  
4. Remove the filter from the filter frame  
and clean by hand washing in warm  
water. A mild detergent can be used if  
desired. Allow the filter to air dry  
thoroughly before replacing.  
5. Place the filter back into the filter  
frame and replace back into the f  
ilter holder.  
Tip  
NOTE: The filter frame should be  
placed so the protective frame is  
visible.  
For maximum cleaning  
performance, check the  
filters often and clean or  
replace if necessary.  
6. Place dust bag holder and dust back  
into the dust bag compartment, making  
sure the entire bag is tucked in below  
the seal gasket.  
7. Close dust bag compartment door  
and press down gently until it locks  
into place.  
WARNING:  
Do not operate cleaner  
with damp or wet filters  
or without all filters in  
place.  
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Maintenance and care  
Replacing the post-motor HEPA media filter*  
The post-motor filter is a H13 HEPA  
media filter* which assists in the  
filtration process to return clean air  
to the room.  
2.  
1. Unplug the vacuum from electrical outlet.  
2. Remove the filter door (located on the  
rear of the vacuum) by pulling up on  
the filter door latch.  
3. Remove the post-motor filter by grasping  
the lip of the filter frame and pulling up.  
4. Replace the post-motor filter with a  
3.  
new filter.  
NOTE: The post-motor filter is a  
white, pleated HEPA media filter.*  
This filter is NOT washable and  
must be replaced when it becomes  
dirty.  
Post-Motor  
5. Replace the filter door by inserting the  
HEPA Media  
two tabs at the top of the filter door  
Filter*  
and pushing down on the bottom of  
the filter door.  
Maintaining the TurboBrushPet tool  
1. Unplug the vacuum from electrical outlet.  
2. If a clog is present or debris is visible,  
turn the collar on the neck of the  
TurboBrush Pet tool counterclockwise  
to the unlocked position to remove the  
faceplate and clear any obstructions.  
3. To clean debris from the brush,  
remove the brush from the drive belt  
and clean debris.  
4. Reposition the drive belt on the brush.  
Place the ends of the brush in the slots  
on the sides. Reposition the faceplate  
and turn the collar clockwise to the  
locked position.  
*The Filter Media, not the vacuum as a whole, complies with the High Efficiency  
Particulate Air (HEPA) filter specification (EN 1822-1:2009).  
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Troubleshooting  
WARNING:  
To reduce the risk of electric  
shock, turn power OFF and  
disconnect plug from electrical  
outlet before performing  
maintenance or troubleshooting.  
Vacuum cleaner won’t run  
Possible causes  
Remedies  
1. Vacuum cleaner is not plugged in  
2. Power button is not pressed down  
1. Check electrical plug  
2. Press power button down  
Vacuum cleaner won’t pick up or low suction  
Possible causes  
Remedies  
1. Tools, flex hose and/or telescoping  
extension wand are blocked  
2. Filters are dirty  
1. Remove each part and check for blockages  
2. Check and clean or replace pre-motor  
and post-motor filters  
3. Dust bag is full  
3. Replace with new dust bag  
4. Swivel hose not securely attached to suction opening  
4. Make sure swivel hose is locked into  
suction opening  
5. Crack or hole in flex hose  
5. Check hose and replace if needed  
6. Air flow regulator or variable suction power  
control is set to open or minimum setting  
6. Change to closed or maximum setting  
7. TurboBrush Pet tool is clogged or debris  
is wrapper ariund the brush  
7. Check TurboBrush Pet tool, see page 12  
Visible dust escaping from vacuum  
Possible causes  
Remedies  
1. Dust bag is full  
1. Replace with new dust bag  
2. Filters missing or installed incorrectly  
2. Check pre-motor and post-motor filter for correct  
installation  
3. Filters are dirty  
3. Check and clean or replace pre-motor and post-motor  
filters  
4. Flex hose is blocked  
4. Remove hose and check for blockages  
5. Make sure swivel hose is locked into suction opening  
6. Check hose and replace if needed  
5. Swivel hose not securely attached to suction opening  
6. Crack or hole in flex hose  
Other maintenance or service not included in the manual should be  
performed by an authorized service representative.  
Thank you for selecting a BISSELL product.  
Please do not return this product to the store.  
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Replacement parts  
Item Part No.  
Part Name  
1
2
203-7270  
203-7268  
203-7269  
203-7275  
203-7277  
203-7257  
203-7256  
203-7279  
203-1291  
203-1290  
203-7280  
203-7278  
Dust Bag (3pk)  
Pre-Motor Filter  
3
4
5
6
7
8
9
10  
11  
12  
Post-Motor HEPA Media Filter*  
Pet Hair Eraser Floor Nozzle  
Pet Hair Lifter  
Flexible Hose with Handle  
Telescoping Extension Wand  
Pet Tool Adaptor  
Pet Contour Tool  
TurboBrush™ Pet Tool  
Combination Crevice Tool/Dusting Brush  
Accessory Bag  
2
3
4
1
5
6
7
8
9
10  
11  
12  
*The Filter Media, not the vacuum as a whole, complies with the High Efficiency  
Particulate Air (HEPA) filter specification (EN 1822-1:2009).  
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Warranty  
This warranty gives you specific legal rights, and you may also have other rights which may  
vary from country to country. If you need additional instruction regarding this warranty or have  
questions regarding what it may cover, please contact BISSELL Consumer Services by  
telephone, or regular post as described below, or contact your local in country distributor.  
Limited One Year Warranty  
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, BISSELL Homecare, Inc.,  
will replace (with new or remanufactured components), at BISSELL’s option, free of charge  
from the date of purchase by the original purchaser, for one year any defective or  
malfunctioning part do to manufacturers defect.  
This warranty applies to product used for personal, and not commercial or rental service. This  
warranty does not apply to fans or routine maintenance components such as filters, belts, or  
brushes. Damage or malfunction caused by negligence, abuse, or use not in accordance with  
the User’s Guide is not covered.  
For UK inquiries:  
For spare parts and accessories:  
Monday - Thursday 9 am — 5 pm  
Monday - Friday  
9 am — 5:30 pm  
Friday  
9 am — 4 pm  
Exserve Ltd.  
550, Peterborough  
BISSELL Homecare (Overseas) Inc.  
Ground Floor  
Cambridgeshire, PE2 6WH  
Telephone: 01733-362415  
226 Berwick Avenue  
Slough  
Berkshire, SL1 4QT  
United Kingdom  
Telephone: 0844-888-6644  
BISSELL HOMECARE INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL  
DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT.  
BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.  
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY  
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR  
WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING  
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE  
LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.  
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BISSELL consumer services  
If your BISSELL product should require service:  
Call BISSELL Consumer Services at the numbers below and we will give you the location of a  
BISSELL Authorized Service Center in your area. For all other countries, contact your local in  
country distributor for questions, service, or repair.  
If you have questions about your warranty or need replacement parts please contact the  
numbers below.  
For UK inquiries:  
For all other inquiries:  
Monday - Thursday 9 am — 5 pm  
Monday - Friday  
8 am — 4 pm  
Friday  
9 am — 4 pm  
BISSELL Homecare, Inc.  
PO Box 1888  
Grand Rapids, Michigan 49501 USA  
Telephone: 01-616-453-4451  
Fax: 01-616-453-1383  
BISSELL Homecare (Overseas) Inc.  
Ground Floor  
226 Berwick Avenue  
Slough  
Berkshire, SL1 4QT  
United Kingdom  
Telephone: 0844-888-6644  
Or visit the BISSELL website - www.bissell.com  
When contacting BISSELL, have model number of cleaner available.  
Please record your Model Number: ___________________  
Please record your Purchase Date: ___________________  
NOTE: Please keep your original sales receipt. It  
provides proof of purchase date in the event of a  
warranty claim. See Warranty on page 15 for details.  
©2011 BISSELL Homecare, Inc  
Grand Rapids, Michigan  
All rights reserved. Printed in China  
Part Number 110-4357  
Rev 3/11  
Visit our website at:  
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