USER'S GUIDE
59M5 SERIES 220-240V
2
3
Thank You
Safety Instructions
Product View
4
5
Assembly
6-9
Operations
10-12
13
Maintenance and Care
Troubleshooting
Replacement Parts
14
15
16
Warranty
Consumer Services
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IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance,
basic precautions should be observed,
including the following:
■ Young children should be supervised to ensure
that they do not play with the appliance.
■Remove plug from electrical outlet before
cleaning or maintaining the appliance.
■ If the supply cord is damaged, it must be
replaced by the manufacturer or its service
agent in order to avoid a hazard.
■ Do not pick up toxic material (chlorine
bleach, ammonia, drain cleaner, petrol, etc.).
■ Do not use for any purpose other than
described in this User’s Guide.
REAd ALL
INSTRUCTIONS
BEFORE USINg YOUR
CYLINdER VACUUM.
WARNINg: To
■ Use only manufacturer’s recommended
attachments.
reduce the risk of fire,
■ Do not use with any opening blocked; keep
free of dust, lint, hair, and anything that
may reduce air flow.
■ Keep appliance on a level surface.
■ Turn off all controls before unplugging.
■ Be extra careful when cleaning stairs.
■ This appliance is provided with double
insulation. Use only identical replacement
parts.
electric shock, or injury:
■ Unplug from outlet when not in use
■ Use indoors only.
■ For dry pick up only.
■ Do not leave machine when it is plugged in.
■ Do not use with damaged cord or plug.
■ If appliance is not working as it should, has
been dropped, damaged, left outdoors, or
dropped into water, return it to a service agent.
■ Do not use without the dirt cup and filters
in place.
■ Do not handle unit with wet hands.
■ Do not pull or carry by cord, use cord as a
handle, close door on cord, pull cord around
sharp corners or edges, run appliance over
cord, or expose cord to heated surfaces.
■ Pay close attention when working
around children.
■ Unplug before attaching TurboBrush™ tool
■ Do not unplug by pulling on cord. Unplug
SAVE THESE
by grasping plug.
■ Do not run appliance over cord.
■ Do not handle plug or appliance with wet hands.
■ Do not expose hair, loose clothing, fingers
or body parts to openings or moving parts.
■ Do not pick up hot or burning objects such
as cigarettes, matches, or hot ashes.
■ Do not pick up flammable or combustible
materials (lighter fluid, petrol, kerosene, etc.) or
use in the presence of explosive liquids or vapour.
INSTRUCTIONS
FOR FUTURE USE
This model is for household use only.
IMPORTANT
FOR OPERATION ON A 220-240 VOLT
A.C. 50 Hz POWER SUPPLY ONLY.
■ Do not use appliance in an enclosed space filled
with vapours given off by oil base paint, paint
thinner, some moth proofing substances,
flammable dust, or other explosive or toxic
vapours.
If your appliance is fitted with a
nonrewireable BS 1363 plug it must not be
used unless a 13 amp (ASTA approved to BS
1362) fuse is fitted in the carrier contained
in the plug. (Spares may be obtained from
your BISSELL supplier). If for any reason the
plug is cut off, it must be disposed of, as it is
an electric shock hazard should it be inserted
into a mains socket.
■ Not intended for use by persons (including
children) with reduced physical, sensory or
mental capabilities, or lack of experience
and knowledge, unless they have been
given supervision or instruction concerning
use of the appliance by a person
responsible for their safety
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Product view
Handle
Air Flow Regulator
Flex Hose
CAUTION:
Do not plug in your
vacuum cleaner until
you are familiar with all
instructions and operating
procedures.
Swivel Hose
Telescoping
Extension Wand
Variable Suction
Power Control
Automatic Cord
Power Button
Rewind Butto
n
Brush Switch
Bag Change
Indicato
r
Carry Handle
Multi-Surface
Floor Nozzle
Pet Hair Lifter
Post-Motor
HEPA Media Filter*
™
Pet Tool
Adaptor
Pet
TurboBrush
Tool
Pet Contour Tool
Accessory Bag
Combination
Crevice Tool/
Dusting Brush
™
*The Filter Media, not the vacuum as a whole, complies with the High Efficiency Particulate
Air (HEPA) filter specification (EN 1822-1:2009).
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Assembly
Assembling your vacuum
1. Connect swivel hose by squeezing both
locking buttons and inserting it into the
suction opening on the canister. Once
the swivel hose is inserted in the suction
opening, release the locking buttons.
WARNING:
Plastic film can be dangerous. To
avoid danger of suffocation, keep
away from babies and children.
1.
3.
2.
2. Connect telescoping extension wand to
the handle end of the flex hose. Twist
slightly to tighten.
3. Attach the tool holder to the telescoping
extension wand and insert the tools into the
holder.
4. Connect floor nozzle to the end of the
telescoping extension wand. Twist
slightly to tighten.
5. Once assembled, you can store your
vacuum in one of two positions:
Storing in the in-use position
1. To store with the floor nozzle attached,
insert the storage clip (located on the
back of the floor nozzle) into the
storage slot on the rear of the vacuum.
Storing in the in-use position
A2.
2. To store without the floor nozzle attached,
insert the storage clip (located on the
bottom of the telescoping extension wand)
into the storage slot on the rear of
the vacuum.
A1.
Storing in the upright position
1. To store with the floor nozzle attached,
stand the vacuum in the upright
position and insert the storage clip
(located on the back of the floor nozzle)
into the storage slot on the bottom of the
vacuum.
Storing in the upright position
B2.
B1.
2. To store without the floor nozzle
attached, stand the vacuum in the
upright position and insert the storage
clip (located on the bottom of the
telescoping extension wand) into the stor-
age slot on the bottom of the vacuum.
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Operations
Power cord
The power cord is located at the
rear of the vacuum. Gently pull out
the power cord, watching for the
yellow line. Stop pulling the power
cord once the yellow line is visible.
There is also a red line, which indi-
cates the end of the usable cord.
Do not pull the power cord out
beyond the red line.
Automatic
Cord
Rewind
Button
Automatic cord rewind
Your vacuum is equipped with
an automatic cord rewind. When
cleaning is finished, press the
power button OFF and grasp the
plug to disconnect from the electri-
cal outlet. Hold the plug and press
the automatic cord rewind button
to rewind the cord automatically.
CAUTION:
Be careful to avoid injury as
cord retracts very quickly.
Power button
Turn the power on or off by
pressing lightly downward on the
power button.
Power
Button
CAUTION:
Before using your vacuum,
make sure that the dust bag
and all filters (pre-motor
and post-motor) are in
place. Do not operate your
vacuum without the dust
bag and filters.
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Operations
Your BISSELL Cleanview Pet Ultimate
is not only a powerful carpet and rug
vacuum cleaner, it’s also a versatile
above floor vacuum cleaner when
you select one of the special tools.
Tip
Before cleaning under
low furniture, check
area first for objects
that might harm the unit
or block the hose.
Pet Tool Adapter:
The Pet Tool Adapter must be
attached to the handle end of the
flex hose to use the Pet Contour Tool
and the Wide Pet TurboBrush. The
narrow end of the adapter attaches
to the handle end of the flex hose
and the wide end of the adapter
attaches to the pet tool of your
choice. The adapter should fit snugly
to the hose and pet tool without
using excessive force.
Pet Contour Tool:
Use to reach into corners and edges
on stairs, as well as armrests and
other curved surfaces. The tool can
be flipped to use in any direction.
TurboBrush Pet tool:
Use rotating brush action for small
areas such as stairs, upholstery and
pet beds.
NOTE: Press gently when using the
TurboBrush Pet tool to gain maximum
cleaning. Too much pressure will cause
the brush to stop rotating.
Combination Crevice Tool/Dusting Brush:
Two types of cleaning tools in one
attachment.
1. Rotate brush portion up to use as a crevice
tool to vacuum in tight, narrow spaces.
2. Rotate brush portion down to use as a
dusting brush to dust furniture, blinds,
books, lamps, shelves and baseboards
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Operations
Pet Hair Eraser Floor Nozzle
Use to pick up pet hair from rugs and
carpeted surfaces. Just vacuum like
you normally would. The Pet Hair
Lifter will grab pet hair when you pull
back and it will release the hair and
suction it up when you push forward.
Notice:
These tools are designed to remove
pet hair from upholstered or carpeted
surfaces. They should not be used on pets.
NOTE: Turn the vacuum off before
you flip up or flip down the Pet
Hair Lifter.
1.
Brush Up
1. To vacuum rugs and carpeted surfaces,
flip down the Pet Hair Lifter until it clicks
into place on the front of the Pet Hair
Eraser Floor Nozzle. Then push the
brush switch to the carpet position to
pull the brushes up into the Pet Hair Eraser
Floor Nozzle.
Release Button
Brush Down
2.
2. To vacuum bare floors, push the brush
switch to the bare floor position to
extend the brushes down from the Pet
Hair Eraser Floor Nozzle. Then flip up
the Pet Hair Lifter by pushing the yellow
release button. This will flip the Pet Hair
Lifter up and out of the way.
Tip:
Hair, string and small
objects can block the
hose and tools. Check
them occasionally for
obstructions.
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Operations
Variable suction power control
The variable suction power control
is located on the top of the vacuum.
Slide the control toward the larger
dots for maximum suction. Slide the
control toward the smaller dots to
minimize suction for lightly soiled
areas or delicate fabrics.
Air flow regulator
Open the air flow regulator by
sliding the regulator back towards
the handle to an open position to
reduce suction for delicate fabrics.
Close the air flow regulator by
sliding the regulator down to the
closed position for full suction.
High filtration dust bag
The BISSELL Cleanview Pet Ultimate
features a non-woven, high filtration
dust bag that captures more fine dust
than traditional paper dust bags,
giving off less dust emissions. It also
holds more fine dust particles, giving
you longer lasting suction power.
Bag change indicator
The bag change indicator is located
between the power button and the
automatic cord rewind button. If the
bag change indicator turns orange
while you are vacuuming, the dust
bag needs to be replaced. The dust
bag may appear to be full or only
partially full depending upon the type
of debris picked up. Fine particles
can block the airflow in the dust bag
and reduce suction before the dust
bag is full. If the bag change indicator
remains orange, even after changing
the dust bag, turn the vacuum off and
check for a clog in the hose or tools.
NOTE: The indicator may turn
orange when using the tools due to
the restricted airflow. This does not
necessarily mean that the dust bag
is full. If the indicator does not turn
off once the tool is removed, check
for a clog in the hose/tools or
replace the dust bag.
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Maintenance and care
Dust bag replacement
1. Unplug the vacuum from electrical outlet.
2. Open the dust bag compartment by
lifting up on the latch on the door on
the front of the vacuum.
2.
3. Lift out the dust bag holder and
dust bag.
4. Release the dust bag from the holder
by pressing the dust bag holder clip
and pulling the dust bag out of the
holder. Discard the used dust bag.
3.
5. Slide the new dust bag into the holder
by inserting the dust bag into the tabs
located at the bottom of the holder.
Then press the dust bag holder clip,
insert the dust bag and release the
dust bag holder clip to hold the dust
bag in place.
4.
6. Place holder and new dust bag back
into the dust bag compartment, mak-
ing sure the entire bag is tucked in
below the seal gasket.
7. Close dust bag compartment door
and press down gently until it locks
into place.
NOTE: The dust bag compartment
door will not close without the
dust bag in place.
WARNING:
To reduce the risk of
injury from moving parts,
turn the power switch OFF
and disconnect plug from
electrical outletbefore
performing maintenance
or troubleshooting checks.
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Maintenance and care
Cleaning the pre-motor filter
NOTICE:
The pre-motor filter protects the
This product is intended for house-
hold use only and not for commercial
or industrial use. Vacuuming of dust
from products like plaster, concrete
or ashes will damage the motor and
void the warranty.
motor from dirt and dust particles.
1. Unplug the vacuum from electrical outlet.
2. Open the dust bag compartment by
lifting up on the latch on the door at
the front of the vacuum. Lift out the
dust bag holder and dust bag.
Washable Pre-Motor Filter
3. Remove the filter frame from the
filter holder by grasping the lip of the
frame and pulling up.
3.
4. Remove the filter from the filter frame
and clean by hand washing in warm
water. A mild detergent can be used if
desired. Allow the filter to air dry
thoroughly before replacing.
5. Place the filter back into the filter
frame and replace back into the f
ilter holder.
Tip
NOTE: The filter frame should be
placed so the protective frame is
visible.
For maximum cleaning
performance, check the
filters often and clean or
replace if necessary.
6. Place dust bag holder and dust back
into the dust bag compartment, making
sure the entire bag is tucked in below
the seal gasket.
7. Close dust bag compartment door
and press down gently until it locks
into place.
WARNING:
Do not operate cleaner
with damp or wet filters
or without all filters in
place.
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Maintenance and care
Replacing the post-motor HEPA media filter*
The post-motor filter is a H13 HEPA
media filter* which assists in the
filtration process to return clean air
to the room.
2.
1. Unplug the vacuum from electrical outlet.
2. Remove the filter door (located on the
rear of the vacuum) by pulling up on
the filter door latch.
3. Remove the post-motor filter by grasping
the lip of the filter frame and pulling up.
4. Replace the post-motor filter with a
3.
new filter.
NOTE: The post-motor filter is a
white, pleated HEPA media filter.*
This filter is NOT washable and
must be replaced when it becomes
dirty.
Post-Motor
5. Replace the filter door by inserting the
HEPA Media
two tabs at the top of the filter door
Filter*
and pushing down on the bottom of
the filter door.
Maintaining the TurboBrush™ Pet tool
1. Unplug the vacuum from electrical outlet.
2. If a clog is present or debris is visible,
turn the collar on the neck of the
TurboBrush Pet tool counterclockwise
to the unlocked position to remove the
faceplate and clear any obstructions.
3. To clean debris from the brush,
remove the brush from the drive belt
and clean debris.
4. Reposition the drive belt on the brush.
Place the ends of the brush in the slots
on the sides. Reposition the faceplate
and turn the collar clockwise to the
locked position.
*The Filter Media, not the vacuum as a whole, complies with the High Efficiency
Particulate Air (HEPA) filter specification (EN 1822-1:2009).
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Troubleshooting
WARNING:
To reduce the risk of electric
shock, turn power OFF and
disconnect plug from electrical
outlet before performing
maintenance or troubleshooting.
Vacuum cleaner won’t run
Possible causes
Remedies
1. Vacuum cleaner is not plugged in
2. Power button is not pressed down
1. Check electrical plug
2. Press power button down
Vacuum cleaner won’t pick up or low suction
Possible causes
Remedies
1. Tools, flex hose and/or telescoping
extension wand are blocked
2. Filters are dirty
1. Remove each part and check for blockages
2. Check and clean or replace pre-motor
and post-motor filters
3. Dust bag is full
3. Replace with new dust bag
4. Swivel hose not securely attached to suction opening
4. Make sure swivel hose is locked into
suction opening
5. Crack or hole in flex hose
5. Check hose and replace if needed
6. Air flow regulator or variable suction power
control is set to open or minimum setting
6. Change to closed or maximum setting
7. TurboBrush Pet tool is clogged or debris
is wrapper ariund the brush
7. Check TurboBrush Pet tool, see page 12
Visible dust escaping from vacuum
Possible causes
Remedies
1. Dust bag is full
1. Replace with new dust bag
2. Filters missing or installed incorrectly
2. Check pre-motor and post-motor filter for correct
installation
3. Filters are dirty
3. Check and clean or replace pre-motor and post-motor
filters
4. Flex hose is blocked
4. Remove hose and check for blockages
5. Make sure swivel hose is locked into suction opening
6. Check hose and replace if needed
5. Swivel hose not securely attached to suction opening
6. Crack or hole in flex hose
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
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Replacement parts
Item Part No.
Part Name
1
2
203-7270
203-7268
203-7269
203-7275
203-7277
203-7257
203-7256
203-7279
203-1291
203-1290
203-7280
203-7278
Dust Bag (3pk)
Pre-Motor Filter
3
4
5
6
7
8
9
10
11
12
Post-Motor HEPA Media Filter*
Pet Hair Eraser Floor Nozzle
Pet Hair Lifter
Flexible Hose with Handle
Telescoping Extension Wand
Pet Tool Adaptor
Pet Contour Tool
TurboBrush™ Pet Tool
Combination Crevice Tool/Dusting Brush
Accessory Bag
2
3
4
1
5
6
7
8
9
10
11
12
*The Filter Media, not the vacuum as a whole, complies with the High Efficiency
Particulate Air (HEPA) filter specification (EN 1822-1:2009).
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Warranty
This warranty gives you specific legal rights, and you may also have other rights which may
vary from country to country. If you need additional instruction regarding this warranty or have
questions regarding what it may cover, please contact BISSELL Consumer Services by
telephone, or regular post as described below, or contact your local in country distributor.
Limited One Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, BISSELL Homecare, Inc.,
will replace (with new or remanufactured components), at BISSELL’s option, free of charge
from the date of purchase by the original purchaser, for one year any defective or
malfunctioning part do to manufacturers defect.
This warranty applies to product used for personal, and not commercial or rental service. This
warranty does not apply to fans or routine maintenance components such as filters, belts, or
brushes. Damage or malfunction caused by negligence, abuse, or use not in accordance with
the User’s Guide is not covered.
For UK inquiries:
For spare parts and accessories:
Monday - Thursday 9 am — 5 pm
Monday - Friday
9 am — 5:30 pm
Friday
9 am — 4 pm
Exserve Ltd.
550, Peterborough
BISSELL Homecare (Overseas) Inc.
Ground Floor
Cambridgeshire, PE2 6WH
Telephone: 01733-362415
226 Berwick Avenue
Slough
Berkshire, SL1 4QT
United Kingdom
Telephone: 0844-888-6644
BISSELL HOMECARE INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT.
BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR
WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
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BISSELL consumer services
If your BISSELL product should require service:
Call BISSELL Consumer Services at the numbers below and we will give you the location of a
BISSELL Authorized Service Center in your area. For all other countries, contact your local in
country distributor for questions, service, or repair.
If you have questions about your warranty or need replacement parts please contact the
numbers below.
For UK inquiries:
For all other inquiries:
Monday - Thursday 9 am — 5 pm
Monday - Friday
8 am — 4 pm
Friday
9 am — 4 pm
BISSELL Homecare, Inc.
PO Box 1888
Grand Rapids, Michigan 49501 USA
Telephone: 01-616-453-4451
Fax: 01-616-453-1383
BISSELL Homecare (Overseas) Inc.
Ground Floor
226 Berwick Avenue
Slough
Berkshire, SL1 4QT
United Kingdom
Telephone: 0844-888-6644
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It
provides proof of purchase date in the event of a
warranty claim. See Warranty on page 15 for details.
©2011 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 110-4357
Rev 3/11
Visit our website at:
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