Bissell Carpet Cleaner 64D9 User Manual

®
PROheat  
U S E R ’ S G U I D E  
25A3/64D9 SERIES  
3
4-5  
6
Safety Instructions  
Product View  
Assembly  
7-8 Special Features  
Operation  
9-14  
15  
Maintenance and Care  
Troubleshooting  
16-17  
18  
Consumer Services  
18 Replacement Parts  
19 Additional Accessories  
Warranty  
20  
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IMPORTANT SAFETY INSTRUCTIONS  
When using an electrical appliance, basic precautions  
should be observed, including the following:  
Turn off all controls before unplugging.  
Be extra careful when cleaning stairs.  
Close attention is necessary when used by or  
near children.  
Read all instructions before using your ProHeat®  
®
Unplug before attaching the TurboBrush  
WARNING:  
To reduce the risk  
of fire, electric shock, or injury:  
SAVE THESE  
INSTRUCTIONS.  
Do not immerse.  
Use only on surfaces moistened by cleaning process.  
Always connect to a properly grounded outlet.  
See Grounding Instructions.  
THIS moDEL IS foR HoUSEHoLD USE onLy.  
Commercial use of this unit voids the  
manufacturer’s warranty.  
Unplug from outlet when not in use and before  
conducting maintenance or troubleshooting.  
Do not leave machine when it is plugged in.  
Do not service machine when it is plugged in.  
Do not use with damaged cord or plug.  
If appliance is not working as it should, has been  
dropped, damaged, left outdoors, or dropped into  
water, have it repaired at an authorized Service Center.  
Use indoors only.  
Do not pull or carry by cord,use cord as a handle,close  
door on cord, pull cord around sharp corners or edges, run  
appliance over cord, or expose cord to heated surfaces.  
Unplug by grasping the plug, not the cord.  
Do not handle plug or appliance with wet hands.  
Do not put any object into appliance openings, use with  
blocked opening, or restrict air flow.  
GROUNDING INSTRUCTIONS  
This appliance must be connected to a grounded  
wiring system. If it should malfunction or break  
down, grounding provides a safe path of least  
resistance for electrical current, reducing the risk of  
electrical shock. The cord for this appliance has an  
equipment-grounding conductor and a grounding  
plug. It must only be plugged into an outlet that is  
properly installed and grounded in accordance with  
all local codes and ordinances.  
Grounded  
Outlets  
Do not expose hair, loose clothing, fingers or body  
parts to openings or moving parts.  
Do not pick up hot or burning objects.  
Grounding Pin  
Do not pick up flammable or combustible materials  
(lighter fluid, gasoline, kerosene, etc.) or use in the  
presence of explosive liquids or vapor.  
Do not use appliance in an enclosed space filled with vapors  
given off by oil base paint, paint thinner, some moth proofing  
substances, flammable dust, or other explosive or toxic vapors.  
Do not pick up toxic material (chlorine bleach,  
ammonia, drain cleaner, gasoline, etc.).  
Do not modify the 3-prong grounded plug.  
Do not allow to be used as a toy.  
Do not use for any purpose other than described in  
this User’s Guide.  
Do not operate the appliance unless the belt door is  
securely assembled in the location provided.  
Do not unplug by pulling on the cord.  
Use only manufacturer’s recommended attachments.  
Use only cleaning products formulated by BISSELL for  
use in this appliance to prevent internal component  
damage. See the cleaning fluid section of this guide.  
Keep openings free of dust, lint, hair, etc.  
Do not point attachment nozzle at people or animals  
Keep appliance on a level surface.  
WARNING:  
Improper  
connection of the equipment-grounding  
conductor can result in a risk of electrical  
shock. Check with a qualified electrician  
or service person if you aren’t sure if the  
outlet is properly grounded. DO NOT MODIFY  
THE PLUG. If it will not fit the outlet, have a  
proper outlet installed by a qualified electri-  
cian. This appliance is designed for use on a  
nominal 120-volt circuit, and has a ground-  
ing attachment plug that looks like the plug  
in the drawing above. Make certain that the  
appliance is connected to an outlet having  
the same configuration as the plug. No plug  
adapter should be used with this appliance.  
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Product view  
Ergonomically  
Designed Handle  
Tough Stain Tool  
Made from 100%  
Post Consumer Recycled  
Materials  
Handle Assembly  
Heater Switch:  
turn heat on or off  
as needed  
Heat Indicator  
Light/Built-in  
Hot Water Heater  
Lower Body Assembly  
Integrated Carry Handle  
Ready Tools Dial  
Belt Access Door  
Removable Nozzle  
®
Dirtlifter PowerBrush  
®
Edge Sweep Brushes  
Optional Accessories:  
These items are available for purchase. To order replacement parts, additional tools or formulas, please refer to page 18-19.  
TurboBrush®  
3” Tough Stain Brush  
Spraying Crevice Tool  
4” Upholstery Tool  
2 in 1 Crevice Tool  
6” Stair Tool  
Hard Floor Attachment  
Mesh Tool Bag  
(bag only)  
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Spray Trigger  
Product view  
Cord Clip  
Quick Release Cord Wrap  
Hose Secure Latch  
Ready-to-use Hose  
Extra Long Power Cord  
Spraying Crevice Tool  
Made from 100% Post  
Consumer Recycled Materials  
(select models only)  
WARNING:  
To reduce the risk of fire  
and electric shock due  
to internal component  
damage, use only BISSELL  
cleaning fluids intended  
for use with the deep  
cleaner. Non-BISSELL  
cleaning solutions may  
harm the machine and  
void the warranty.  
2-in-1 Tank includes built in  
formula measuring cup  
Power Switch  
Large, Easy-To-Maneuver  
Wheels  
Handle Release  
Cleaning fluid:  
Keep plenty of genuine BISSELL Fiber Cleansing Formula on hand so you can clean and protect  
whenever it fits your schedule. Always use genuine BISSELL deep cleaning formulas. Non-BISSELL  
cleaning solutions may harm the machine and will void the warranty.  
32 oz.  
22 oz.  
48 oz. BISSELL 48 oz. BISSELL 48 oz. BISSELL 48 oz. BISSELL  
48 oz. BISSELL 42.67 oz. BISSELL  
Lavender Essence 3X Concentrated  
BISSELL BISSELL  
Hard Floor Tough Stain  
SolutionsPreCleaner™  
Formula  
item #  
0482  
Fiber Cleansing  
Formulawith  
Scotchgard™  
Protector  
Multi- Allergen  
Pet Odor and  
Soil Removal™  
Formula with  
Scotchgard™  
Protector  
Natural Orange  
Extract Formula  
with Scotchgard™  
Protector  
Removal™  
Formula with  
Scotchgard™  
Protector  
Fiber Cleansing  
Formula with  
Scotchgard™  
Formulawith  
Scotchgard™  
Protector  
item #  
0400  
item # 0710  
item # 0740  
item # 0750 Protector  
item # 0720  
item # 0730  
item # 0716  
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How to use this guide  
WARNING:  
Do not plug in your cleaner  
until you have completely  
assembled it per the  
This user’s guide has been designed to help  
you get the maximum satisfaction from your  
BISSELL deep cleaner. You’ll find assembly  
and operating instructions, safety precautions,  
as well as maintenance and troubleshooting  
instructions. Please read this user’s guide  
thoroughly before assembling your deep  
cleaner.  
instructions and are familiar  
with all instructions and  
operating procedures.  
Your deep cleaner comes in four easy to  
assemble components:  
Tip: Deep cleaning carpeting  
regularly can reduce dust and allergens  
in your home.  
• Handle assembly  
• Upper hose rack  
• Lower body assembly  
• Lower hose rack  
1.  
Four Phillips head screws are included, 2 long  
and 2 short. They can be found taped to the  
handle assembly.  
Assembly  
The only tool you will need to assemble your  
cleaner is a Phillips head screwdriver.  
2.  
1. Slide handle assembly onto lower body  
and secure with two long screws.  
2. Attach upper hose rack to back of handle  
assembly by pushing into open slots and  
sliding down until it snaps into place.  
3.  
3. Attach lower hose rack by sliding in place  
on lower body assembly and securing with  
2 short screws.  
4. Attach Tough Stain tool to end of hose.  
5. Wrap flex hose around hose rack and secure  
4.  
it into notched out holder as shown.  
6. Keep flex hose locked in place with hose  
secure latch.  
Hose  
Secure  
Latch  
5.  
6.  
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Special features of your BISSELL ProHeat deep cleaner  
Your BISSELL deep cleaner is a home cleaning  
system that uses a combination of heat, BISSELL  
advanced cleaning formula, brush agitation and  
suction to safely clean carpets.  
Built-In-Heater  
Heater  
Switch  
BISSELL ProHeat models all feature a patented  
built-in heater which will heat the hot tap water  
you put in up to 25 degrees hotter to safely  
optimize cleaning effectiveness. The heater  
will never allow the temperature to exceed 180  
degrees. The heater switch, which is located on  
the side of the machine, controls the heater so  
you have the option to turn off the heat if you are  
cleaning delicate wool or oriental rugs.  
DirtLifter® PowerBrush  
The DirtLifter PowerBrush is designed to  
enhance cleaning performance. The bristle  
pattern safely lifts out the deep down dirt while  
gently grooming carpet fibers. The floating  
suspension self-adjusts to all carpet heights.  
When the power is ON and the machine is in  
the upright position, your carpet is protected  
because the brushes are lifted up off the carpet.  
Ready Tools™ Dial  
The Ready Tools feature allows you to choose  
between FLOOR CLEANING or cleaning with  
TOOLS simply by turning the dial. The TOOLS  
setting allows for above floor cleaning of  
upholstery, stairs, along baseboards, and other  
hard to reach areas. Simply choose the tool that  
is appropriate for the job, attach to flex hose and  
you are ready to go.  
ReadyToolsDial  
WARNING:  
To reduce the risk of fire, use only BISSELL advanced deep  
cleaning formula for full size machines in your deep cleaner.  
Useofcleaning formulasthatcontainlemonorpine oilmay  
damage this appliance and void the warranty. Chemical spot  
cleaners or solvent-based soil removers should not be used.  
Theseproductsmayreactwiththe plastic materialsusedin  
your deep cleaner causing cracking or pitting.  
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Special features of your BISSELL ProHeat deep cleaner  
Scotchgard Protector  
Carpet protection applied at the mill typically  
wears down over time from heavy foot traffic  
and everyday cleaning, including deep cleaning.  
To help restore this important protection, only  
BISSELL offers deep cleaning formulas with  
Scotchgard protector. This offers extra protection  
against dirt and tough stains to keep your carpets  
looking good longer.  
To maintain your Scotchgard 5-year limited stain  
warranty, you no longer are required to hire a  
professional. By using your BISSELL ProHeat  
machine with BISSELL formulas containing  
Scotchgard protector every 12 months, your carpet  
warranty from 3M remains in effect. No other home  
deep cleaning system can do this for you.  
Measuring cup  
Your deep cleaner is equipped with a measuring  
cup for adding the proper amount of formula to  
the 2-in-1 tank. For convenience the measuring  
cup is built into the lid of the 2-in-1 tank.  
Measuring Cup  
2-in-1 water tank  
Our 2-in-1 water tank system is designed with a  
heavy duty bladder inside for clean water. As you  
clean, the clean water and formula in the bladder  
will empty. Dirty water pulled out of your carpet  
will collect around the outside of the bladder so  
clean and dirty water are always kept separate.  
This allows the user to maximize tank space, yet  
only carry one tank to and from the sink for emp-  
tying and filling.  
Carry Handle  
Removable Nozzle  
Cleaning up your machine after you're done has  
never been easier! Nozzle pops off for rinsing in  
the sink.  
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Operation  
Before you clean  
1. Plan activities to give your carpet time to dry.  
2. Move furniture to another area if cleaning  
an entire room (optional).  
EXIT  
3. Vacuum area with a dry vacuum cleaner  
9
0
1
2
1
before deep cleaning.  
7
6
5
'
3
1
AR  
ST  
T
R
4. Plan your cleaning route to leave an exit path. It  
is best to begin cleaning in the corner farthest  
from your exit.  
E
2
E
H
3
'
4
4
5. Pretreating (optional)  
Pretreating is recommended to improve cleaning  
effectiveness for heavily soiled carpet in high traffic  
areas such as entry ways and hallways.  
To pretreat:  
A. Using the BISSELL Tough Stain  
Pre-cleaner, generously spray evenly  
over soiled area, do not overwet.  
B. Wait 3-5 minutes before deep cleaning.  
C. Clean as normal using your BISSELL deep  
cleaner.  
ATTENTION:  
Some Berber carpets have a tendency to fuzz with wear.  
Repeated strokes in the same area with an ordinary  
vacuum or deep cleaner may aggravate this condition.  
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Operation  
Fill the 2-in-1 water tank  
2.  
1.  
1. Remove the tank from the base of the  
machine by lifting the tank carry handle.  
2. Carry like a bucket to the sink. Rotate the  
handle forward to unlatch the lid. Remove lid,  
turn over and locate built in measuring cup.  
3. Fill formula to the indicated fill line on the  
built in measuring cup and pour into mouth  
of the bladder.  
4.  
3.  
If using BISSELL 3X Concentrate  
formulas: add one capful of formula  
directly into the mouth of the bladder.  
4. Fill the bladder with clean hot tap water.  
*Do not boil or microwave water as it  
can destroy the bladder.  
6.  
5.  
5. Replace the top of the tank by matching  
the lid and tank edges. Handle must be in  
the forward position in order to replace lid.  
Rotate the handle to the carrying position to  
latch the lid.  
Note: Remember to secure the lid and test  
to make sure it is secure before picking up  
the tank.  
6. Place tank into machine base, seating firmly  
in place. Rotate tank handle back into latched  
position.  
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Operation  
Tip:  
Thorough vacuuming  
before deep cleaning will prevent  
early clogging of the lint trap.  
Carpet cleaning  
1. Plug the deep cleaner into a proper outlet.  
Set ReadyTools dial to the Floor Cleaning  
setting. Turn the power on by pressing the  
red power switch on the back of the unit  
with your foot. Turn heater switch (located  
on side of unit) to the on position. Allow one  
minute for the built-in heater to warm up  
before cleaning.  
Handle Release  
Power Switch  
NOTE: The ProHeat will be fully warmed  
and will provide optimal performance after  
a minute of continuous heated cleaning.  
2. With your foot, press the gray handle release  
lever located on the back of unit below  
water tank to detent handle.  
Heater  
Switch  
3. While pressing the spray trigger, make one  
slow forward wet pass and another back.  
Let the built-in heater, BISSELL advanced  
deep cleaning formula, and DirtLifter  
PowerBrush do the work for you.  
Caution: Do not overwet.  
WARNING:  
4. Release the spray trigger and make one  
slow forward and backward pass over the  
same area to remove any residual dirty  
water and aid in drying.  
To reduce the risk of fire  
and electric shock due to  
internal component  
damage, use only BISSELL  
cleaning fluids intended for  
use with the deep cleaner.  
Non-BISSELL cleaning  
solutions may harm the  
machine and void  
5. Repeat cleaning passes until solution  
being suctioned up appears clean. Continue  
passes without pressing the trigger until  
you can’t see any more water being  
suctioned up.  
the warranty.  
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Operation  
Empty the 2-in-1 water tank/ clean removable nozzle  
1. Turn power switch off. Remove the 2-in-1 water  
tank from the base using the tank carry handle.  
Carry the tank like a bucket to a utility sink or  
outside where you will dispose of the collection  
water.Remove the top of the tank by rotating the  
handle forward to unlatch lid and lifting lid off tank.  
1.  
2.  
2. Empty collection water from bottom of tank.  
Lint Screen  
3. After each use, remove and rinse the lint  
4.  
3.  
screen located on the tank lid.  
4. If nozzle needs to be cleaned: remove by grasping  
handleatthetopandpullingforward.Clean  
removable nozzle by rinsing under running water.  
5. When finished, replace nozzle by slightly  
raising front of machine to line up slots on the  
base with the hooks on nozzle. Attach at base  
first and then click nozzle into place.  
5.  
NOTE: If nozzle is not attached properly loss  
of suction will occur.  
6. To continue carpet cleaning, refer back to  
pages 10 through 11, beginning with “Fill  
the 2-in-1 water tank” on page 10.  
If cleaning is complete, refer to the “Maintenance  
and care” section on page 15.  
Ready Tools™  
Your ProHeat deep cleaner comes equipped with  
a hose and at least one attachment for cleaning  
stairs, upholstery, and more.  
Important! If using the machine to clean  
upholstery, check upholstery tags.  
1. Check manufacturer’s tag before cleaning. “W”  
or “WS” on the tag means you can use your  
PROHeat. If the tag is coded with “X” or “S”  
(with a diagonal strike through), or says “Dry  
Clean Only,” do not proceed. Do not use on vel-  
vet or silk. If manufacturer’s tag is missing or not  
coded, check with your furniture dealer.  
2. Check for colorfastness in an inconspicuous place.  
3. If possible, check upholstery stuffing. Colored  
stuffing may bleed through fabric when wet.  
4. Plan activities to give upholstery time to dry.  
Manufacturer’s tag  
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Operation  
Ready Tools™ (continued)  
5. Vacuum thoroughly to pick up loose debris and  
pet hair. Use a vacuum with a brush attachment  
and a crevice tool to clean in fabric folds and tufts.  
6. To begin cleaning with attachments, follow  
the instructions on pages 10-11 for filling  
the 2-in-1 water tank and the formula tank.  
7. Set the ReadyTools dial to the TOOLS setting.  
7.  
This will allow spray and suction from the hose.  
8. Attach the cleaning tool of your choice to the  
end of the hose.  
9. Clean by pressing the trigger to spray solution  
onto the area to be cleaned. Slowly move the tool  
back and forth over the soiled surface. Release  
the trigger to suction dirty water. Continue to clean  
in the area, working in small sections, until dirt is  
removed. Caution: Do Not Overwet.  
10. When finished cleaning, remove and rinse  
tool(s) in clean, running water.  
11.  
12.  
11. It is recommended that you suction clean  
water from the tap to rinse out the hose.  
12. Before wrapping hose onto tool rack, lift  
end of hose and stretch out to ensure all  
water is cleared from hose.  
13. Wrap flex hose around tool rack.  
14. Empty 2-in-1 water tank and rinse out,  
following instructions on page 12.  
Run water through here  
15. If the ReadyTools dial becomes difficult to  
turn, the diverter assembly that holds the  
dial may need to be cleaned. To clean, first  
remove nozzle and locate screw that holds  
the diverter assembly in place. With a Phillips  
screwdriver, remove the screw and set aside.  
15.  
16.  
16. Remove diverter assembly; hold under  
running water making sure water flows  
through and around the dial. Turn the dial about  
10 times clockwise and 10 more times counter  
clockwise. This should free up any debris.  
Screw  
17. Wipe diverter assembly with a soft cloth and  
replace back on machine. Replace nozzle.  
18. Return ReadyTools dial to FLOOR CLEANING  
setting.  
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Operation  
Hard Floor Cleaning  
Your deep cleaner may have included a hard  
floor tool and Hard Floor Solutions Formula. The  
hard floor tool provides effective cleaning for  
linoleum, vinyl, and tile floors.  
Caution: Do not use on unsealed hardwood floors.  
1. Thoroughly vacuum or sweep floor to pick  
up any debris.  
NOTE: Prior to filling with formula and  
water be sure all carpet cleaning formula is  
thoroughly rinsed from tank.  
2. Fill BISSELL Hard Floor Solutions Formula to  
the indicated fill line in the built in measuring  
cup and pour into mouth of bladder.  
3. Fill the bladder with clean hot tap water and  
set aside.  
4.  
4.  
Attach the hard floor tool to the bottom of  
the machine by hooking it into the nozzle  
and swinging it down until it clicks into  
place.  
5. Be sure the ReadyTools dial is set to  
FLOOR CLEANING.  
6. Plug into an outlet and turn the power on.  
7. Plan your cleaning route to leave an exit  
path. Be sure to allow adequate time for  
floors to dry.  
8. While pressing the spray trigger, make one  
slow forward wet pass and another back.  
Caution: Do Not Overwet.  
9. Repeat the motion without pressing the  
trigger using the hard floor tool to squeegee  
and suction up the dirty water.  
10. When finished, remove hard floor tool,  
rinse and let dry before storing. Refer to  
the Maintenance section on page 15 for  
machine clean up and storage instructions.  
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Maintenance and care  
Machine care  
For best results, a few simple steps can assure  
your machine is well maintained after cleaning  
is complete.  
1. Turn power switch off. Unplug the machine  
and wrap the power cord.  
2. After emptying the 2-in-1 water tank, rinse it  
with running hot tap water, taking care to clean  
underneath and around the heavy duty bladder.  
Clean out red lint screen. Removable nozzle may  
be rinsed if necessary.  
3. Replace the 2-in-1 water tank on the machine.  
4. Any loose hair or debris can be pulled from  
the brush roll and thrown away.  
5. To clean attachments, remove from hose and  
rinse in clean, running water. Dry before storing.  
Clean the hose by suctioning clean water from  
the tap. Before wrapping back on machine, lift  
end of hose and stretch out to ensure all water  
is cleared from hose. Refer to page 13,  
illustrations 11 and 12.  
6. Wipe the machine’s exterior with a soft cloth.  
7. After carpet is dry, vacuum again to remove  
hair and fuzz.  
Machine storage  
Put the unit away in a closet or basement for  
the next use. Store cleaner in a protected, dry  
area. Since this product uses water, it must not  
be stored where there is a danger of freezing.  
Freezing will damage internal components and  
void the warranty.  
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Troubleshooting  
WARNING:  
To reduce the risk of fire, electric  
shock or injury, unplug from the  
outlet before servicing.  
Heat indicator light does not illuminate  
Possible Causes  
Remedies  
1. The heater switch is not turned on.  
1. Turn on the heater switch located on  
side of unit.  
2. The machine power switch is not  
2. Both switches must be on  
turned on.  
to activate the heat indicator light.  
Reduced spray OR no spray  
Possible cause  
Remedies  
1. Bladder may be empty.  
1. Turn power switch off; Refill bladder  
with clean hot tap water and formula.  
2. 2-in-1 tank may not be seated properly.  
3. Pump may have lost prime.  
2. Turn power switch off; remove tank  
and reseat tanks.  
3. Turn power switch off; after 1 minute  
turn on and depress spray release trigger.  
4. The pump belt may be broken.  
4. Turn power switch off and unplug  
from the outlet.To check if a pump belt has  
broken, you will need a flat head  
A.  
screwdriver.  
A. Insert the blade end into the slot of the  
belt access door to release. Examine the  
belt for breakage. You should be able to see  
the pump belt looped around the motor shaft.  
If it is broken or missing, please refer to  
Replacement Parts on page 18.  
A replacement belt may be ordered at  
Consumer Services at 800-237-7691.  
Complete installation instructions  
will accompany the replacement belt.  
B. When replacing belt access door be sure to  
line up slots of belt access door with slots in  
machine, slide door into place and snap shut.  
B.  
Slots Pump Belt  
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Troubleshooting  
DirtLifter PowerBrush does not turn  
Possible cause  
1. The brush belt or pump belt is off or broken.  
Remedies  
1. Refer to Remedy 4 on page 16 to check if  
brush belt or pump belt is broken.  
Cleaner not picking up solution  
Possible cause  
1. ReadyTools dial may be on the  
wrong setting for the cleaning job.  
Remedies  
1. Set ReadyTools dial to either floor  
cleaning or tools.  
2. Poor tool position.  
2. Adjust angle; apply more  
(Hand held attachments only).  
downward pressure.  
3. Removable nozzle may not be properly attached.  
3. Make sure nozzle is on correctly by  
slightly raising front of machine to line up  
slots on the base of the machine with the  
hooks on nozzle. Attach at base first and  
then click nozzle into place. Refer to  
image 5 on page 12.  
4. 2-in-1 tank lid is not properly installed.  
5. 2-in-1 tank is not properly seated.  
4. Re-install lid; refer to the images on page 10.  
5. 2-in-1 tank must be firmly seated to function;  
remove and reseat 2-in-1 tank.  
6. 2-in-1 tank has picked up maximum dirty water.  
7. The lint screen may be clogged.  
6. Empty 2-in-1 tank and refill, refer to the  
Operation section.  
7. Clean out lint screen. Refer to page 12.  
Other maintenance or service not included in the manual should be performed by an  
authorized service representative.  
Thank you for selecting a BISSELL product.  
Please do not return this product to the store  
For any questions or concerns, BISSELL is happy to be of service.  
Contact us directly at 1-800-237-7691.  
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BISSELL Consumer Services  
for information about repairs or replacement parts, or questions about your warranty, call:  
BISSELL Consumer Services  
1-800-237-7691  
monday - friday  
Saturday  
or write:  
8 a.m. — 10 p.m. EST  
9 a.m. — 8 p.m. EST  
BISSELL HOMECARE, INC  
PO Box 3606  
Grand Rapids MI 49501  
ATTN: Consumer Services  
Or visit the BISSELL website - www.bissell.com  
When contacting BISSELL, have model number of unit available.  
Please record your model number: ___________________  
Please record your Purchase Date: ___________________  
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event  
of a warranty claim. See Warranty on page 20 for details.  
Replacement parts  
Item Part No. Part Name  
1
2
3
4
5
6
203-0104 Tank Assembly Complete  
203-0102 Tank Base  
203-0124 Removable nozzle  
215-0628 Replacement Pump Belt (with instructions)  
015-0621 Replacement Brush Belt (with instructions)  
203-0105 Lint Screen  
1
2
6
3
4
5
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Additional accessories  
These items are available for purchase as accessories for your BISSELL ProHeat:  
Item  
1
Part No.  
203-0149  
Part Name  
Hard floor Tool  
2
3
4
5
6
7
8
203-6651  
203-6653  
203-6654  
203-6652  
203-0116  
203-6655  
210-3040  
3" Tough Stain Tool  
4" Upholstery Tool  
6" Stair Tool  
Powered TurboBrush Hand Tool  
Spraying, 2-in-1 Crevice tool w/ Brush  
Spraying Crevice Tool  
mesh Tool Storage Bag  
1
5
2
6
3
7
4
8
Cleaning Formula: Refer to bottom of page 5 of this guide for a full selection  
of cleaning formula available for purchase.  
For a complete list of replacement parts, cleaning formulas,  
and accessories available for your BISSELL deep cleaner please  
800.237.7691.  
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Warranty - BISSELL ProHeat  
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to  
state. If you need additional instruction regarding this warranty or have questions regarding what it may cover,  
please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below.  
Limited One Year Warranty  
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL  
Homecare, Inc. will repair or replace (with new or remanufactured components or products), at BISSELL’s option,  
free of charge from the date of purchase by the original purchaser, for one year any defective or  
malfunctioning part.  
See information below on "If your BISSELL product should require service".  
This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply  
to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negli-  
gence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User's Guide is not covered.  
If your BISSELL product should require service:  
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your area.  
If you need information about repairs or replacement parts, or if you have questions about your warranty,  
contact BISSELL Consumer Services.  
Website or E-mail:  
Use the “Customer Services” tab.  
Or Call:  
BISSELL Consumer Services  
1-800-237-7691  
Monday - Friday 8 a.m. - 10 p.m. ET  
Saturday 9 a.m. - 8 p.m. ET  
Or write:  
BISSELL Homecare Inc.  
PO Box 3606  
Grand Rapids MI 49501  
ATTN: Consumer Services  
BISSELL HomECARE, InC. IS noT LIABLE foR InCIDEnTAL oR ConSEQUEnTIAL DAmAGES of Any nATURE  
ASSoCIATED WITH THE USE of THIS PRoDUCT. BISSELLS LIABILITy WILL noT EXCEED THE PURCHASE PRICE of THE  
PRoDUCT.  
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above  
limitation or exclusion may not apply to you.  
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRAnTy  
THIS WARRAnTy IS EXCLUSIVE AnD In LIEU of Any oTHER WARRAnTIES EITHER  
oRAL oR WRITTEn. Any ImPLIED WARRAnTIES WHICH mAy ARISE By oPERATIon  
of LAW, InCLUDInG THE ImPLIED WARRAnTIES of mERCHAnTABILITy AnD  
fITnESS foR A PARTICULAR PURPoSE, ARE LImITED To THE onE yEAR DURATIon  
fRom THE DATE of PURCHASE AS DESCRIBED ABoVE.  
Some states do not allow limitations on how long an implied warranty lasts, so the  
above limitation may not apply to you.  
©2008 BISSELL Homecare, Inc  
Grand Rapids, michigan  
All rights reserved. Printed in China  
Part number 120-4043  
Rev 6/08  
Scotchgard is a trademark of 3m  
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