Bissell Carpet Cleaner 1699 User Manual

ProHeatClearView®  
U S E R ’ S G U I D E  
1699 SERIES - 120V  
8905 SERIES - 120V  
3
Safety Instructions  
Product view / Accessories  
Assembly  
4
5
6-17  
Features / Operations  
Routine Maintenance  
18-20  
Troubleshooting  
21-22  
22  
Consumer Services  
23  
Replacement Parts  
24  
Warranty  
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IMPORTANT SAFETY INSTRUCTIONS  
When using an electrical appliance, basic  
precautions should be observed, including  
the following:  
Do not unplug by pulling on the cord.  
Use only manufacturer’s recommended  
attachments  
Use only cleaning products formulated by  
BISSELL for use in this appliance  
Keep openings free of dust, lint, hair, etc.  
Do not point attachment nozzle at people  
or animals.  
Keep appliance on a level surface  
Turn off all controls before unplugging  
Unplug before attaching the Turbo Brush™  
Be extra careful when cleaning stairs  
Close attention is necessary when used by  
or near children  
Read all instructions before using your  
PROHEAT CLEARVIEW.  
WARNING:To reduce the risk of  
fire, electric shock, or injury:  
Do not immerse.  
Use only on surfaces moistened by  
cleaning process.  
Always connect to a properly grounded outlet.  
See Grounding Instructions.  
Unplug from outlet when not in use and before  
conducting maintenance or troubleshooting.  
Do not leave machine when it is plugged in  
Do not service machine when it is plugged in  
Do not use with damaged cord or plug  
If appliance is not working as it should, has  
SAVE THESE INSTRUCTIONS.  
THIS MODEL IS FOR HOUSEHOLD USE ONLY.  
Commercial use of this unit voids the  
manufacturer’s warranty.  
been dropped, damaged, left outdoors, or  
dropped into water, have it repaired at an  
Authorized Service Center.  
Do not expose to rain, store indoors  
Do not pull or carry by cord, use cord as a  
GROUNDING INSTRUCTIONS  
This appliance must be connected to a grounded  
wiring system. If it should malfunction or break  
down, grounding provides a safe path of least  
resistance for electrical current, reducing the risk  
of electrical shock. The cord for this appliance  
has an equipment-grounding conductor and a  
grounding plug. It must only be plugged into an  
outlet that is properly installed and grounded in  
accordance with all local codes and ordinances.  
handle, close door on cord, pull cord around  
sharp corners or edges, run appliance over cord,  
or expose cord to heated surfaces  
Do not carry the appliance while in use  
Unplug by grasping the plug, not the cord  
Do not handle plug or appliance with wet hands  
Do not put any object into appliance openings,  
use with blocked opening, or restrict air flow  
Do not expose hair, loose clothing, fingers  
or body parts to openings or moving parts  
Do not pick up hot or burning objects  
Do not pick up flammable or combustible  
Grounded  
Outlets  
Grounding Pin  
WARNING: Improper connection  
of the equipment-grounding conductor can  
result in a risk of electrical shock. Check  
with a qualified electrician or service person  
if you aren’t sure if the outlet is properly  
grounded. DO NOT MODIFY THE PLUG. If  
it will not fit the outlet, have a proper  
outlet installed by a qualified electrician.  
This appliance is designed for use on a  
nominal 120-volt circuit, and has a  
grounding attachment plug that looks like  
the plug in the drawing above. Make cer-  
tain that the appliance is connected to an  
outlet having the same configuration as  
the plug. No plug adapter should be used  
materials (lighter fluid, gasoline, kerosene, etc.) or  
use in the presence of explosive liquids or vapor  
Do not use appliance in an enclosed space filled  
with vapors given off by oil base paint, paint  
thinner, some moth proofing sub stances, flam-  
mable dust, or other explosive or toxic vapors  
Do not pick up toxic material (chlorine bleach,  
ammonia, drain cleaner, gasoline, etc.)  
Do not modify the 3-prong grounded plug  
Do not allow to be used as a toy  
Do not use for any purpose other than  
described in this User’s Guide  
Do not operate the appliance unless the  
belt door is securely assembled in the  
location provided  
3
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Keep plenty of genuine BISSELL Advanced  
Cleaning Formulas on hand so you can clean  
whenever it fits your schedule. Always use  
genuine BISSELL deep cleaning formulas.  
Non-BISSELL cleaning solutions may harm  
the machine and void the warranty.  
Trigger  
Upper  
Handle  
Tool Caddy  
Crevice Tool  
Storage  
Power Cord  
Quick Release  
3.  
Power  
Switch  
SmartTemp™  
Switch  
Tough Stain  
Brush Storage  
Tank-in-  
Tank™  
2.  
4.  
Hex Nuts  
TurboBrush®  
Storage  
(Select Models)  
5.  
Handle  
Release  
4” Upholstery  
Tool Storage  
1.  
Flex Hose  
SmartTemp™  
Ready Light  
Accessories  
Flow Indicator  
(Filter Inside)  
*All items may not be included with your model.  
More tools are available. To order replacement parts or  
tools please refer to page 23.  
SmartMix®  
Switch  
Lower  
Handle  
SmartMix®  
Tank  
4” Upholstery Tool  
(Available on select  
models only.)  
Tough Stain Brush PreTreat Wand  
(Available on select  
models only.)  
ReadyTools™  
Dial  
Spraying Crevice Tool  
(Available on select models only.)  
Bare Floor Attachment  
(Available on select models only.)  
DirtLifter®  
PowerBrush  
Belt Access Door  
Floor Nozzle Window  
®
SUCTION  
Floor Cleansing Formula  
UGH ST  
FOR DEEP  
BRUSH  
CLEANING MACHINES  
ECLEAN  
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Safely Deep Cleans and  
Revitalizes No-Wax Floors  
&
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32 FL.OZ.  
(946 mL)  
M
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THE  
EYES.  
CAUTION:  
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CAREFULLY  
16 oz. BISSELL  
Fiber Cleansing  
Formulawith  
Scotchgard™  
Protection  
16 oz.  
16 oz. BISSELL  
Multi-Allergen  
Formulawith  
Scotchgard™  
Protection  
16 oz.  
Floor  
Tough Stain  
TurboBrush™  
PreCleaner™  
Cleansing  
(Available on select  
models only.)  
Formula™  
4
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How to Use this Guide  
WARNING:  
This User’s Guide has been designed to help you get  
the utmost satisfaction from your BISSELL ProHeat  
ClearView. You’ll find assembly and operating  
instructions, safety precautions, as well as maintenance  
and troubleshooting instructions. Please read this Guide  
thoroughly before assembling your Deep Cleaner.  
Pay particular attention to the product diagram, assem-  
bly instructions, and part names. Locate and organize all  
parts before assembly. Familiarize yourself with the parts  
and where they go. Following this User’s Guide will  
greatly enhance your ability to get the most performance  
from your BISSELL ProHeat ClearView for many years.  
Do Not plug in your cleaner  
until you have completely  
assembled it per the following  
instructions and are familiar  
with all instructions and  
operating procedures.  
Your ProHeat ClearView comes in three,  
easy to assemble components.  
Upper Handle  
Lower Handle  
Tool Caddy  
The only thing you will need to assemble your cleaner is  
a Phillips head  
screwdriver.  
How To Put It Together  
Refer to Assembly Diagram on page 4  
Slide Upper Handle onto Lower Handle.  
1.  
Feed bundled power cord through Tool Caddy  
from caddy’s flat side.  
2.  
Align Upper Handle holes and Tool Caddy holes.  
3.  
Place hex nut into back of Tool Caddy and hold in  
4.  
place. Insert bolt from front to back turning into  
the hex nut until snug. Do not over tighten.  
Repeat for the second bolt and hex nut.  
Insert 2 screws into lower 2 holes.Turn until snug.  
5.  
6
ON  
OFF  
Snap tools into Storage on the Tool Caddy as  
shown in figure 6.  
6.  
Wrap Power Cord and Flex Hose as shown in  
figure 7.  
7.  
ProHeat ClearView assembly is  
now complete.  
7
ON  
OFF  
5
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Special Features of Your BISSELL ProHeatClearView®  
The BISSELL SmartClean® System  
The ProHeat ClearView is a home cleaning system that  
automatically mixes hot tap water with the BISSELL  
advanced cleaning formula and heats the solution as  
it is applied to the carpet. The combination of heated  
cleaning solution, powered brush and suction provide a  
safe & effective method of cleaning.  
SmartTemp®  
Temperature control automatically heats the cleaning  
solution as it is being applied to the carpet (*) to safely  
optimize cleaning effectiveness.  
SmartTemp Ready Light  
The Power Switch controls power to the machine; both  
switches must be ON for SmartTemp to work.  
1.  
2.  
The SmartTemp Switch is found on the back of the handle  
next to the Power Switch. You may choose not to use the  
SmartTemp feature if you are cleaning delicate wool or  
oriental rugs.  
Power Switch  
SmartTemp  
Switch  
*SmartTemp heats the cleaning solution for carpet  
and bare floor application only. It does not heat  
solution sprayed through the accessory tools.  
ON  
OFF  
ON  
OFF  
The SmartTemp Ready Light indicates when the heater  
is ON. The heater should be turned on two minutes before  
cleaning, to become fully warmed up and ready to clean.  
The Smart Temp Ready Light is found on the front of the  
handle where itis easy to see while you clean  
3.  
4.  
SmartTemp increases the water temperature 25° and will  
not allow it to exceed 180°.  
SmartMix  
bottle  
SmartMix®  
Provides custom control for each cleaning job.  
Lift the SmartMix concentrate bottle up and out of the  
machine base.  
1.  
2.  
Turn the bottle over so that the valve cap is in an upward  
position. Unscrew the valve cap and fill the bottle to the  
mark with BISSELL Deep Cleaning Formula.  
Replace the valve cap turning until snug.  
3.  
6
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SmartMix Continued  
Replace SmartMix concentrate bottle.  
O-ring  
Position  
4.  
5.  
Note: If bottle leaks, check for proper  
positioning of o-ring and straw.  
Choose the SmartMix setting that fits the cleaning job.  
When filling bottle or  
storing unit, set  
Water Rinse - use for gentle cleaning or for the  
final rinse after cleaning.  
dial to:ꢀ  
SmartMix  
Dial  
Normal- automatically provides the best mix of  
water and concentrate for most cleaning jobs.  
High Traffic- automatically mixes the right amount  
of water and concentrate to dissolve tough grime  
and heavy soil. Note: Residual cleaning materials left  
in carpet from other products may cause excessive  
foaming when picked up. If foam is overflowing  
tank, move SmartMix dial to “Water Only” position  
until the condition stops.  
Tip:  
Deep Cleaning  
stairs and high  
traffic areas on  
a regular basis  
can prolong  
Note: Both the SmartMix Bottle and the clean  
water tank must have liquid in them  
in order for the machine to spray. If  
one tank is empty, the machine will  
temporarily lose its prime and not apply  
either cleaning solution or water only.  
carpet life.  
Important: If you are using the WATER RINSE  
setting, fill the Smart Mix bottle with  
water also!  
WARNING:  
To reduce the risk of  
injury, be extra careful  
when cleaning stairs.  
Make sure machine is  
secure and level.  
DirtLifter® PowerBrush  
The pow-  
ered  
brush roll at the floor nozzle is designed to enhance cleaning  
performance. The bristle pattern lifts out the deep down dirt  
while gently grooming carpet fibers. The floating suspension  
self-adjusts to all carpet heights and protects your carpet if  
you leave the power switch ON. When the machine handle is  
in the fully upright position, CarpetSaver automatically raises  
the brush off the carpet.  
WARNING:  
To reduce the risk of fire,  
use only BISSELL Deep  
Cleaning Formula in your  
ProHeat ClearView. Use of  
cleaning formulas which  
contain lemon or pine oil  
may damage this appli-  
ance and void warranty.  
Chemical spot cleaners or  
solvent based soil  
removers should not be  
used. These products may  
react with the plastic  
materials used in your  
ProHeat ClearView, causing  
cracking or pitting.  
7
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Tank-in-Tank  
Our Tank-in-Tank system is designed with a Bladder inside for  
clean water. As you clean, the Bladder will empty. Dirty water  
collects in the tank outside the Bladder.  
Step on handle release to lay the machine handle  
down out of the way.  
1.  
2.  
3.  
Lift the Tank-in-Tank handle. The handle locks the  
lid in place.  
Carry it like a bucket to fill at the sink.  
Note: You may notice hair and debris deposits on  
the carpet that were loosened by the  
brushing action (especially with newer  
carpets that have never been deep cleaned  
before). This debris should be picked up  
and thrown away. Debris that deposits in  
the Brush Belt should be cleaned between  
uses to keep the Belts running free.  
Lift and Carry  
3
Set the tank down and rotate the handle forward to unlatch  
the lid. Lift off and set the lid aside.  
4.  
5.  
Find the mouth of the Bladder and fill to the bottom of the  
neck with clean hot tap water. *Do not boil or microwave  
water as it can destroy the Bladder.  
Note: Fill the Bladder with clean hot tap water only.  
Rotate Handle to  
Unlatch  
4
5
Replace the Tank Lid matching the lid and tank edges. Handle  
must be in the forward position to reinstall.  
6.  
7.  
8.  
9.  
Rotate the handle to the carrying position to re-latch  
the lid.  
Replace tank in machine base, seating firmly in place.  
Rotate handle back down to the latched position.  
Fill Bladder only with  
clean hot tap water  
Note: Both the SmartMix Bottle and the clean  
water tank must have liquid in them in  
order for the machine to spray. If one tank  
is empty the machine will not apply either  
cleaning solution or water.  
Important: If you are using the WATER RINSE  
setting, fill the SmartMix bottle with  
water also!  
9
Latched  
8
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When It’s Time to Empty Tank-in-Tank  
Remove the Tank-in-Tank – follow steps 1 and 2  
on page 8.  
1.  
Carry the Tank-in-Tank, like a bucket, to the sink where you  
will dispose of the dirty water.  
2.  
3.  
Remove Tank Lid by rotating handle forward to unlatch lid and  
lifting lid off tank.  
Pour out  
dirty water  
3
Rotate Handle to  
Unlatch  
4
Pour out dirty water.  
4.  
5.  
After each use, remove and rinse the lint screen located on  
the Tank Lid.  
A. Remove Tank Assembly from unit.  
B. Remove Tank Lid.  
5D  
Lint Screen  
5C  
C. Remove any debris caught in Lint Screen.  
D. Reinsert Lint Screen on Tank Lid. The screen will click  
into place  
E. Replace Tank Lid.  
3
F. Reinsert Tank Assembly into unit.  
Fill bladder  
only with clean  
hot tap water  
Refill with clean tap water as above, steps 5 through 9 on  
page 8, and refill the SmartMix bottle with BISSELL Deep  
Cleaning Formula as necessary.  
6.  
8
6
Latched  
When the cleaning job is complete, rinse out the  
Tank-in-Tank by rinsing clean water between the Bladder and  
tank.  
7.  
8.  
Return Tank-in-Tank to the machine, following steps 6 through  
9 (on page 8).  
Tip:  
A special red  
float device  
Refer to the Maintenance section, page 18 for the  
final cleanup.  
in the tank will  
cause the cleaner  
to stop removing  
solution from the  
carpet and the  
motor sound will  
rise in pitch to let  
you know the  
dirty water tank is  
full.  
9.  
Tip:  
Thorough  
vacuuming  
before deep  
cleaning will  
prevent early  
clogging of  
lint trap.  
9
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The Flow Indicator  
This is located on the machine base. It spins when the trigger  
is pressed to indicate that the machine is applying cleaning  
solution to the floor. It will stop spinning to indicate that the  
SmartMix bottle or Bladder needs to be refilled, or when the  
trigger is released. Flow Indicator does not spin when set to  
Tool setting.  
Flow Indicator  
ReadyTools Dial  
This provides above floor cleaning with the flip of a switch. Just  
choose the cleaning tool, attach to the flex hose and ProHeat  
Clearview is ready to clean upholstery, stairs or more.*  
OLS  
T
A
E
TO  
ETR  
PR  
R
O
LEA  
G
IN  
N
FLO  
C
*Set the dial to Floor Cleaning when cleaning carpets  
or bare floors or set it to Tools/PreTreat when using  
the flex hose attachments or for pre-treating floors.  
*SmartTemp heats the cleaning solution for carpet  
and bare floor application only. It does not heat  
solution sprayed through the accessory tools.  
ReadyTools  
Dial  
TurboBrush®  
(Available on select models only)  
Assembly  
Unplug cleaner from outlet before attaching TurboBrush.  
Attach TurboBrush to the flex hose by pressing tool onto the  
grip/trigger until button snaps into hole. Make certain tool is  
securely in place.  
Use  
Move the TurboBrush switch to the “BRUSH” position.  
This activates the brush.  
1.  
SUCTION  
BRUSH  
Place the tool directly on the soiled surface. Apply downward  
pressure on the tool and pull towards you while pulling trigger  
to spray cleaning solution.  
2.  
3.  
4.  
Release the spray trigger and move the switch to the  
“SUCTION” position. Vacuum the area until no more cleaning  
solution can be removed.  
Repeat steps 1-3 until no more dirt can be removed.  
Caution: Do not overwet.  
10  
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When You’re Done  
Disconnect the TurboBrush from the flex hose by pushing  
down on the button lock and pulling straight off.  
1.  
2.  
Once removed from the Flex Hose, the TurboBrush can  
be cleaned.  
A Move the switch to the “SUCTION” position.  
B Rinse under running water.  
C Check spray nozzle for dirt. If necessary, clean with a soft  
bristle brush.  
D Replace TurboBrush in the special storage location on the  
handle front. (on select models only)  
Operations  
Before You Clean Carpets  
Plan activities to give carpet time to dry.  
1.  
2.  
Remove easily moved furniture from the room (chairs,  
lamps, coffee tables, etc).  
Vacuum thoroughly to pick up loose debris and pet hair  
before using the ProHeat ClearView.  
3.  
4.  
Plan your cleaning route to leave an exit path. It is best to  
begin cleaning in the corner farthest from your exit.  
B
R
H
S
T
O
N
Machine Preparation  
9
T
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EX  
8
1
1
'
3
2
1
7
1
T
Set up the machine following instructions in  
The Features section, pages 6-11.  
AR  
ST  
HERE  
6
1.  
2.  
2
5
3
4
Use a BISSELL Advanced Cleaning Formula in the SmartMix  
tank.When cleaning carpets, stairs or upholstery, use clean  
water in the SmartMix Tank for gentle cleaning or rinsing.  
Choose the SmartMix setting to match the cleaning job.  
3.  
4.  
Set the ReadyTools switch to either Tools/PreTreat or Floor  
Cleaning.  
11  
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PreTreating  
Pretreating is recommended to improve cleaning  
effectiveness for heavily soiled carpet in high traffic  
areas such as entryways and hallways:  
Tip:  
Set the SmartMix dial to High Traffic.  
Try pretreating  
stairs or entry  
ways with  
1.  
2.  
Set ReadyTools dial to PreTreat.  
BISSELL Tough  
Stain PreCleaner.  
Then deep  
clean with the  
UGH ST  
ECLEAN  
Plug into a proper outlet and turn on both the Power and  
Smart Temp Switches.  
SmartMix®  
P
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&
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3.  
4.  
5.  
dial set on  
High Traffic.  
While pressing the trigger slowly make several passes over  
the area to be cleaned. Caution Do not overwet.  
Turn the machine Power Switch OFF and let the BISSELL  
Advanced Cleaning Formula dissolve the tough soil for 1-2  
minutes before continuing.  
ATTENTION  
BERBER CARPET  
OWNERS:  
Some Berber Carpets have a  
tendency to fuzz with wear.  
Repeated strokes in the  
same area with an ordinary  
vacuum or deep cleaner may  
aggravate this condition.  
Please see Stain Removal  
instructions on page 13.  
Carpet Cleaning  
Plug into a proper outlet and turn the Power and the  
SmartTemp switches ON. Wait two minutes for the heater to  
warm up before beginning to clean.  
1.  
2.  
While pressing the trigger, make one slow forward wet pass  
and another one back. Let the SmartTemp heated formula  
and DirtLifter Powerbrush do the work for you.Caution: Do  
not overwet.  
Note: Take care not to run over loose objects or edges of area  
rugs. Stalling brush may result in premature belt failure.  
Release the trigger and make one slow forward and back  
pass over the same area to remove any residual dirty water.  
3.  
Repeat cleaning passes until solution being pulled up  
appears clean.  
4.  
5.  
Continue passes without pressing the trigger until you can’t  
see any more water being pulled up.  
Note: Both the SmartMix and the clean water tank must have liquid in  
them in order for the machine to spray. If one tank is empty the  
machine will not apply either cleaning solution or water only.  
When filling bottle or  
storing unit, set  
After cleaning, you may want to turn the SmartMix dial to  
Water Only to give your carpeting a final rinse. This will  
ensure thorough removal of embedded dirt loosened by the  
Advanced Deep Cleaning Formula. Advanced Deep Cleaning  
Formulas contains an anti-resoiling agent that helps your  
carpets repel dirt and keeps them looking good longer.  
6.  
7.  
dial to:ꢀ  
When the cleaning job is complete refer to the Maintenance  
section for machine cleanup and storage instructions on  
page 18  
12  
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Stain Removal  
Do Not Delay! Failure to attend to an accident soon after it occurs  
may cause it to set and become permanent.  
Before treating any stain, follow these pre-treatment steps:  
Blot up liquids with an absorbent cloth or paper towels.  
White materials are recommended because certain dyes  
1.  
may bleed and make the stain worse.  
Gently scrape up semi-solids with a spoon or spatula. Do  
not use a knife or other utensil with sharp edges  
2.  
because it could damage the carpet or upholstery.  
If the area has dried, remove the remaining semi-solids  
and residue with a sweeper or vacuum.  
3.  
Be sure to pre-test any spot removal solutions or chemicals  
on an inconspicuous area first. This is extremely  
4.  
important; different dyes and materials could be damaged  
or discolored by a cleaning solution. If such a change  
should occur, try a different solution or call a professional. If  
cleaning on Berber Carpet gently run your machine over  
a hidden area. If no fuzzing occurs, continue cleaning in  
soiled area.  
Use one of the following methods to Preclean the stain:  
Using BISSELL Tough Stain Precleaner, generously  
spray the area with the formula. Gently work the solution  
5.  
with a clean cloth or towel into the area using light  
strokes from the edges of the stain to the center. When  
your cloth reaches the center of the stain, gently pinch it  
in an upward motion. Make sure to turn and change your  
cloth frequently and do not rub the stain. You may repeat  
this process several times.  
or  
Use your BISSELL deep cleaner as a Precleaner. With  
one of the tools attached to hose, set the Ready Tools  
dial to Pretreat and the Smart Mix dial to the High Traffic  
setting. Spray the area with solution and allow the Deep  
Cleaning formula to penetrate for 3-5 minutes.  
Once the Precleaning is complete, use the attached tool  
to gently scrub the stain with back and forth strokes.  
6.  
Allow to dry. Some difficult stains may require a second  
treatment.  
7.  
13  
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How to Clean Upholstery and Small Areas  
Important - Check Upholstery Tags:  
Check manufacturer’s tag before cleaning. “W” or “WS”  
on the tag means you can use your ProHeat ClearView.  
If the tag is coded with “X” or “S” (with a diagonal strike  
through), or says “Dry Clean Only,” do not proceed. Do  
not use on velvet or silk. If manufacturer’s tag is missing  
or not coded, check with your furniture dealer.  
1.  
Check for colorfastness in an inconspicuous place.  
2.  
3.  
4.  
If possible, check upholstery stuffing. Colored stuffing  
may bleed through fabric when wet.  
Plan activities to give upholstery time to dry.  
Vacuum thoroughly to pick up loose debris and pet hair.  
Use a vacuum with a brush attachment and a crevice  
tool to clean in fabric folds and tufts.  
Manufacturer’s tag  
5.  
14  
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Machine Preparation  
Set up the machine following instructions in the Features  
section, pages 6-11.  
1.  
Tip:  
Deep cleaning  
carpeting and  
upholstery with  
BISSELL Multi-  
Allergen Removal  
Formula™ with  
Scotchgard™  
protection regu-  
larly can reduce  
dust and aller-  
gens in  
Use BISSELL Advanced Cleaning Formulas in SmartMix tank.  
2.  
3.  
Set the ReadyTools dial to Tools or PreTreat.  
* SmartTemp heats the cleaning solution for carpet  
and bare floor application only. It does not heat  
solution sprayed through the accessory tools.  
Set SmartMix Dial to Normal.  
4.  
your home.  
Cleaning Technique  
Choose the 4” Small Area Tool, the Tough Stain Brush, or the  
Spraying Crevice Tool and connect to the Flex Hose.  
1.  
Plug into a proper outlet and turn Power Switch ON.  
2.  
3.  
While pressing the trigger, slowly move the spraying tool  
back and forth over the soiled surface. Release the trigger to  
suction soiled water.  
Continue to clean soiled area, working in small sections,  
until no more dirt can be removed.  
4.  
5.  
Caution: Do not overwet.  
When the cleaning job is complete refer to the  
Maintenance section for machine cleanup and storage  
instructions on page 18.  
15  
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Cleaning Bare Floors  
The Bare Floor Tool is included in select models only.  
If your ProHeat CleaView did not come so equipped,  
you may contact BISSELL Consumer Services at  
Bare Floor Tool provides effective cleaning for linoleum,  
vinyl, and tile floors.  
Tilt Handle  
Back  
Caution: Do not use on hardwood floors.  
Use BISSELL Floor Cleansing Formula.  
1.  
2.  
3.  
4.  
5.  
Vacuum or sweep thoroughly to pick up loose debris and pet hair.  
Remove easily moved furniture from the room ( chairs, tables, etc.).  
Plan your cleaning route to leave an exit path.  
Handle Release  
Plan activities to allow 30 minutes for the floor to dry completely.  
Carrying  
Attach the Bare Floor Tool  
Step on the handle release to lay the machine handle down.  
Remove the Tank-in-Tank from the machine base.  
Lift the machine base to expose the underside of the Floor Nozzle.  
1.  
2.  
3.  
4.  
Attach Bare Floor Tool to Floor Nozzle with long Tab to the right  
side (ReadyTools side) of the Floor Nozzle.  
First attach left side (short Tab) catching tab over nozzle edge.  
5.  
6.  
Gently bend long Tab (right side) outward to easily snap over  
edge of clear nozzle on left.  
Bottom Front Edge  
of Floor Nozzle  
Bare Floor  
Snap Together  
Cleaning Tool  
16  
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Cleaning Bare Floors Continued  
Machine Preparation  
Set up machine following instructions in the Features  
section, pages 6-11. Be sure to thoroughly rinse out any  
remaining Fiber Cleansing Formula from the SmartMix  
bottle to prevent slippery linoleum, vinyl, and tile floors.  
Use BISSELL Floor Cleansing Formula in  
the SmartMix tank.  
1.  
Check ReadyTools Dial - it should be set on Floor Cleaning.  
Choose the SmartMix setting to match the cleaning job.  
When filling bottle or  
storing unit, set  
2.  
3.  
4.  
dial to:ꢀ  
Plug into a proper outlet and turn Power Switch ON. Turn  
SmartTemp switch ON. The SmartTemp Ready Light  
illuminates and ProHeat ClearView is ready to clean.  
Bare Floor Cleaning Technique  
Slowly move the machine nozzle with Bare Floor Tool  
forward and back over soiled surface one time while  
pressing the trigger. Caution: Do not overwet.  
1.  
Repeat the motion without pressing the trigger using the  
Bare Floor Tool to squeegee and suction up the dirty water.  
2.  
Repeat steps 1 and 2 backing along the exit path.  
Allow about 30 minutes for the floor to dry completely.  
3.  
4.  
When the cleaning job is complete refer to the  
Maintenance/Storage section on page 18.  
5.  
6.  
To remove Bare Floor Tool gently bend long tab (right side)  
outward and pull tool down away from nozzle. Rinse  
thoroughly, dry and store.  
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Routine Maintenance  
Turn Power and SmartTemp switches OFF.  
1.  
WARNING:  
To reduce the risk of fire,  
electric shock or injury  
unplug from outlet  
Unplug power cord from the outlet and coil around Power  
Cord Quick Release.  
before servicing.  
2.  
3.  
4.  
5.  
6.  
7.  
Remove and rinse tools in clean, running water, dry and  
replace in the Tool Caddy.  
Tip:  
SmartMixBottle  
may be stored  
with concentrate  
ready for your  
next cleaning job.  
Make sure dial is  
turned to the  
Water Rinse  
Coil Flex Hose around storage brackets on Tool Caddy.  
Setting when  
storing.  
Remove Tank-In-Tank, dispose of dirty water. See Features  
section, page 8-9.  
Rinse out Tank-In-Tank and replace on the machine; Clean  
out lint trap.  
When filling bottle or  
storing unit, set  
dial to:ꢀ  
Clean out the Flow Indicator Filter each time it is used to  
ensure best cleaning performance. Unscrew the Flow  
Indicator Cap, lift out the Red Rotor and White Filter. Rinse all  
three parts in tap water. Replace the filter and rotor. Replace  
the Flow Indicator Cap; turn until snug, do not over-tighten.  
Wipe all exterior surfaces with a soft cloth.  
8.  
9.  
ON  
OFF  
Store cleaner upright in a protected, dry area.  
Note: ProHeat ClearView uses water and must not be  
stored where there is a danger of freezing.  
Freezing will damage internal components and  
void the warranty.  
When carpet is dry, vacuum again to remove hair and fuzz  
the ProHeat ClearView may have loosened.  
10.  
Cap  
Rotor  
Filter  
18  
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Pump Belt Replacement  
To Remove Broken Pump Belt  
Turn the machine off and unplug from the wall outlet.  
2
1.  
2.  
3.  
4.  
Step on the release pedal and recline the handle down onto  
floor (see illustration).  
3a  
3b  
Remove Tank-In-Tank and SmartMix tanks. Set them aside  
(see illustration).  
Remove Belt Access Door located near the Floor Cleaning/  
Tools switch by inserting a flat head screwdriver into the  
slot nearest to the handle and gently prying the access door  
off (see illustration).  
5
4
Turn the machine onto its side so the belt access area is  
facing upward (see illustration).  
5.  
7
6
On the bottom of the machine, near the belt access area,  
6.  
is a red retainer plate that holds the black brush arm and  
brush in place. Using a Phillips head screwdriver remove the  
screw that holds the red retainer plate in place. Set red  
retainer plate and Phillips head screw aside (see illustration).  
9
8
Remove the black brush arm that holds the brush in place.  
Set the black brush arm aside (see illustration).  
7.  
8.  
Remove the “toothed” brush belt from the brush then from  
the red pump pulley. Set the “toothed” brush belt and brush  
aside.  
Locate and remove broken pump belt.  
9.  
19  
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1
To Install the Replacement Pump Belt  
With the unit still on its side, loop one end of the replacement  
pump belt around the red pump pulley and then the other end  
around the silver motor shaft (see illustration). Do not twist the  
replacement pump belt.  
1.  
2.  
Re-install the toothed brush belt first onto the red pump pulley  
and then onto the toothed end of the brush (see illustration).  
3
2
Re-install the brush into the base of unit.  
3.  
4.  
Place the black brush arm onto the brush and slide black  
brush arm into base of unit. The black brush arm and brush  
should slide easily into original position(see illustration).  
5
4
Re-install the red retainer plate and Phillips head screw  
(see illustration).  
5.  
6.  
Using your finger, gently spin the replacement pump belt on  
the silver motor shaft. If assembled correctly, the replacement  
pump belt should rotate freely around the silver motor shaft  
and drive pulley without obstruction. The brush should also  
rotate freely when the silver motor shaft is turned.  
6
Turn the machine right side up and replace the Tank-In-Tank,  
SmartMix Tank and Belt Access Door (see illustration).)  
7.  
8.  
Assembly is now complete.  
7a  
7b  
If you have any questions, or are having trouble installing your  
replacement pump belt, please call BISSELL Consumer  
Services at 1-800-237-7691.  
20  
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Troubleshooting  
SmartTemp Ready Light does not illuminate.  
Possible Causes  
Remedies  
Turn on the SmartTemp switch.  
The SmartTemp switch is not  
WARNING:  
turned ON.  
To reduce the risk of  
fire, electric shock or  
injury unplug from outlet  
before servicing.  
The machine Power Switch is not  
turned ON.  
Both switches must be ON to  
activate the SmartTemp Ready Light.  
Reduced spray or no spray  
Possible Causes  
Remedies  
Refill tank with hot tap water.  
Bladder may be empty.  
SmartMix bottle may be empty.  
Fill with BISSELL Deep Cleaning  
Formula for cleaning or water if rinsing.  
The filter may be clogged.  
Clean out Flow Indicator Filter, page 18.  
Tanks may not be seated properly. Turn power OFF; remove & reseat tanks.  
Pump may have lost prime.  
Turn power OFF; after 1 minute turn ON  
and depress trigger.  
The Pump Belt may be broken.  
Turn the machine OFF and unplug from  
the outlet. To check if a Pump Belt has  
broken, you will need a flat head  
screwdriver. Insert the blade end into  
the lower slot of the Belt Access door  
to release the lower snap. If necessary,  
insert the blade end into the upper slot  
to release the upper snap. Examine the  
belt for breakage. You should be able  
to see the Pump Belt looped around  
the motor shaft. If it is broken or  
missing, please refer to Replacement  
Parts on page 23 before calling  
Lift Here  
Insert  
Screwdriver  
Blade Here  
Consumer Services. Complete  
installation instructions will  
accompany the replacement belt.  
DirtLifter PowerBrush does not turn.  
Possible Causes  
Remedies  
The Brush Belt or Pump Belt  
may be broken.  
Turn the machine OFF and unplug from  
the outlet. To check if a Pump Belt has  
broken, you will need a flat head  
screwdriver. Insert the blade end into  
the lower slot of the Belt Access door  
to release the lower snap. If necessary,  
insert the blade end into the upper slot  
to release the upper snap. Examine the  
belt for breakage. If broken refer to  
pages 19-20.  
21  
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Troubleshooting Continued  
Cleaner not picking up solution.  
Possible Causes  
Remedies  
Set ReadyTools dial to either Tools or  
PreTreat or Floor Cleaning.  
Ready Tools dial may be at the  
wrong setting for the cleaning job.  
Nozzle Window may not be  
properly attached.  
Press down firmly on the black oval  
gasket at the top window to make sure  
the two tabs on the back of the Nozzle  
Window are snapped into the mating  
slots in the main housing.  
Tank-in-Tank lid is not  
properly installed.  
Re-install lid; refer to the Features  
section.  
Tank-in-Tank is not properly seated. Tank-In-Tank must be firmly seated to  
function; remove and reseat Tank-in-Tank.  
Poor tool position.  
(Hand held attachments only).  
Adjust angle; apply more downward  
pressure.  
Tank-in-Tank has picked up  
maximum dirty water.  
Empty Tank-in-Tank, refer to  
the Features section.  
BISSELL Customer Service  
For information about repairs or replacement parts, or questions about  
your warranty, call:  
BISSELL Customer Service  
1-800-263-2535  
Monday - Friday  
8 a.m. - 4:30 p.m. EST  
Or write:  
BISSELL Ltd.,  
Box 1003  
Niagara Falls, Ont.,  
L2E 6W2  
ATTN: Customer Service  
Or visit the BISSELL Web Site - www.bissell.com  
E-mail us at: [email protected]  
When contacting BISSELL, have model number of unit available.  
Please record your Model Number: ___________________  
Please record your Purchase Date: ___________________  
NOTE: Please keep your original sales receipt. It provides proof of date of  
purchase in the event of a warranty claim. See "About Your Warranty"  
on page 24 for details.  
Please do not return this product to the store.  
22  
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Replacement parts - BISSELL ProHeat ClearView  
Item Part No.  
Part Name  
1* 210-9201  
2* 603-0910  
3* 210-9148  
4* 210-1197  
5* 214-9131  
6* 014-9142  
7* 215-9155  
4” Small Area Tool  
6” Stair Tool  
1*  
2*  
Spraying Crevice Tool  
TurboBrush®  
Bare Floor Tool  
PreTreat Wand  
Tough Stain Brush  
Tank Assembly Complete  
8
015-9043  
3*  
9
10  
11  
12  
13  
14  
15  
16  
015-4439  
015-9041  
210-1785  
210-1795  
210-1651  
210-6214  
210-7635  
210-3510  
Tank Lid Assembly  
Tank Bottom  
SmartMix® Bottle (Includes Cap)  
SmartMix® Cap Assembly  
Flow Indicator Cap  
or  
Flow Indicator O-Ring  
Flow Indicator Rotor  
Flow Indicator Filter  
6*  
17  
18  
19  
214-9865  
210-4052  
215-0628  
Floor Nozzle Window and Gasket  
Window Gasket  
Replacement Pump Belt  
(With Instructions)  
4*  
SUCTION  
BRUSH  
5*  
20  
21  
015-0621  
213-3501  
Replacement Belt  
(With Instructions)  
Lint Screen  
*Not all parts are included with every model.  
9
7*  
8
10  
18  
11  
12  
13  
17  
14  
15  
16  
©2002 BISSELL HOMECARE, Inc.  
BISSELL Ltd.,  
Niagara Falls, Ont., L2E 6W2  
All rights reserved. Printed in USA.  
Part Number 010-5846  
19  
20  
Visit our Web Site at:  
21  
Scotchgard is a trademark of 3M  
23  
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About Your Warranty  
If you need additional instruction regarding this warranty or have questions regarding  
what it may cover, please contact BISSELL Customer Service by e-mail, telephone, or  
regular mail as described below.  
Limited One Year Warranty  
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the  
product BISSELL Ltd. will repair or replace (with new or remanufactured components  
or products), at BISSELL’s option, free of charge from the date of purchase by the  
original purchaser, for one year any defective or malfunctioning part.  
See information below on "If your BISSELL product should require service".  
This warranty applies to product used for personal, and not commercial or rental  
service. This warranty does not apply to fans or routine maintenance components such  
as filters, bags, belts, or brushes. Damage or malfunction caused by negligence,  
abuse, or use not in accordance with the User's Guide is not covered.  
If your BISSELL product should require service:  
Call BISSELL Customer Service at the number below or www.bissell.com  
to locate a BISSELL Authorized Service Centre in your area. If there are no authorized  
BISSELL Service Centres in your area, a BISSELL Representative at  
canada.custhelp@bissell.com or at the phone number below will issue you a  
Return Authorization Number and a pre-paid mailing label to return the unit to BISSELL  
for warranty repair.  
-- The machine should be returned with a photocopy of your proof of purchase. (Your  
dated sales receipt is your warranty - do not send original.) If you need information  
about repairs or replacement parts, or if you have questions about your warranty,  
e-mail: canada.custhelp@bissell.com.  
Or call:  
BISSELL Customer Service  
1-800-263-2535  
Monday - Friday  
8 a.m. - 4:30 p.m. (E.S.T.)  
Or write:  
BISSELL Ltd.,  
ATTN: Customer Service,  
Box 1003,  
Niagara Falls, Ontario, L2E 6W2  
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY.  
BISSELL LTD. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED  
WITH THE USE OF THIS PRODUCT. BISSELLS LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE  
PRODUCT.  
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR  
WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING  
THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,  
ARE LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.  
©2002 BISSELL HOMECARE, Inc.  
BISSELL Ltd.,  
Niagara Falls, Ont., L2E 6W2  
All rights reserved. Printed in USA.  
Part Number 310-4200  
Visit our Web Site at:  
Scotchgard is a trademark of 3M  
24  
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