BenQ FP567
LCD Color Monitor
15.0" (38.1cm) LCD Panel Size
User's Manual
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BenQ LCD Color Monitor User's Guide
====
Unpacking ............................................................................................................ 3
Views of the Monitor .......................................................................................... 4
Front View .......................................................................................................................................................4
Back View (1) ..................................................................................................................................................4
Back View (2): Locations of plugs & sockets ............................................................................................5
Installation ........................................................................................................... 6
Hardware Installation ....................................................................................................................................6
Software Installation ......................................................................................................................................7
Adjusting the Monitor ...................................................................................... 33
A Look at the Control Panel .....................................................................................................................33
Hot Key Mode ..............................................................................................................................................33
Main Menu Mode ..........................................................................................................................................34
Troubleshooting ................................................................................................ 39
Frequently Asked Questions (FAQ) ........................................................................................................39
Need More Help? .........................................................................................................................................40
Supported operating modes ............................................................................ 41
Specifications ..................................................................................................... 42
======Table
========of
===Contents
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BenQ LCD Color Monitor User's Guide
Unpacking
Please check you have the following items. If they are missing or are damaged, please contact the
dealer at which you purchased the goods.
LCD monitor with undetachable signal cable
Exit
Enter
Quick Start Guide
CD-ROM
Power cord
Audio cable
Extension Base
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BenQ LCD Color Monitor User's Guide
Views of the Monitor
Front View
Exit
Enter
Back View (1)
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Back View (2): Locations of plugs & sockets
1
2
3
1. Audio cable
3. Power cord
2. Signal cable
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BenQ LCD Color Monitor User's Guide
Installation
Hardware Installation
A. Make sure that the computer and monitor’s power are both turned off. Please follow
the steps to install your LCD monitor.
Place the arrow on the base and the front side
of the monitor in corresponding direction. The
arrow on the base indicates the front of the
base. Place the monitor into the base until it
locks into place. There will be a clicking sound.
Exit
Enter
Place the monitor face down on a soft surface. Hold the back of the monitor with one hand.
Using the other hand, press the release button on the base and push outward in the direction of
the arrow to detach the base extension.
B. Connect the signal cable to the VGA output of the graphics card on the computer.
C. Connect the audio cable to your computer.
D. Connect the power cord at the back of the monitor to an AC power socket. Please
make sure that the socket is not blocked or covered, so you can disconnect the unit
from AC supply if you need to. Your monitor is equipped with an automatic power sup-
ply for a voltage range from 100 to 240 Volt at a frequency of 50 to 60 Hz. Be sure that
your local power is within the supported range. If you are unsure, ask your electricity
supplier.
Signal Cable
Power Cord
Audio Cable
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BenQ LCD Color Monitor User's Guide
Software Installation
A. Microsoft® Windows® 95 / 98 / 2000
If you are using Windows 95, Windows 98 or Windows 2000 as an operating system, you have to
set up the correct monitor driver.
Windows 95 The first time you start Windows with a new monitor, the system will detect it
and automatically install the driver for plug and play displays. To install the current driver from CD,
proceed as follows:
1. Insert “BenQ LCD Monitor” CD-ROM into your CD-ROM Driver.
2. Click “Start” then “Settings”
3. Double click the “Display” icon in the Control Panel.
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4. From the “Display Properties” window, select the “Settings” tab. Click the “Advanced
Properties” button in the bottom right corner.
5. Select the “Monitor” tab. Click the “Change” button in the top right corner.
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6. Now click the “Have Disk” button in the bottom right corner. When the next window
appears, select the “Browse” button.
7. Insert the supplied CD into your computer. Select the CD-drive from the drop-down menu.
8. In the field above the drive selection, change to the “Drivers” folder. The current driver files
are located there. Press “OK” and the window closes.
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9. By pressing “OK” again in the next window you will be given a list of compatible devices.
Select “FP567” from the list and press “OK” again.
10. You are now back at “Advanced Display Properties”. Close this window by clicking “OK”
and confirm the following messages with “Yes”. Click “OK” and “Yes” again. The installation
is now completed. You can close “Display Properties”.
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Windows 98 To manually install or update the driver, perform the following steps: 1.
1. Open the control panel and double-click “Display” icon.
2. From the “Display Properties” window, select the “Settings” tab. Click the “Advanced...”
button in the bottom right corner.
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3. Select the “Monitor” tab. Click the “Change” button in the top right corner.
4. The “Update Device Driver Wizard” opens. Confirm by clicking “Next”.
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5. Select “Display a list of all drivers in a specific location, so you can select the driver
you want.” and press “Next”.
6. Now click the “Have Disk” button in the bottom right corner. Another window appears,
select the “Browse” button.
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7. Insert the supplied CD into your computer. Select the CD-drive from the drop-down menu. .
8. By pressing “OK” again in the next window you will be given a list of compatible devices.
Select “FP567” from the list and press “Next” again.
9. An “Insert Disk” dialogue box appears. Click “OK”, and then click “Skip File”.
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10. Close “Update Device Driver Wizard” by clicking “Finish” to complete the installation.
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Windows 2000 The first time you start Windows with a new monitor, the system will detect it
and automatically start the “Add New Hardware Wizard”. Carry out the instructions beginning
at step 4.
1. Insert “BenQ LCD Monitor” CD-ROM into your CD-ROM Driver.
2. Click “Start” then “Settings”.
3. Open the Control Panel and double click on the “Display” icon.
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4. From the “Display Properties” window, select the “Settings” tab. Click the “Advanced...”
button in the bottom right corner.
5. Select the “Monitor” tab, then click “Properties”.
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6. Select the “Driver” tab, then click “Update Driver”.
7. The “Upgrade Device Driver Wizard” will pop up. Then click “Next”.
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8. Select “Display a list of the known drivers for this device so that I can choose a spe-
cific driver” then click “Next”.
9. In the next window, click “Have Disk”, then “Install From Disk” window will pop up, click
“Browse”, the “Located File” will pop up.
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10. Scroll down and select your CD ROM Driver, then click “Next.”
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11. In the list of folders within the CD-ROM, select “Drivers” folder then click “Open” twice,
then click “OK”. Select your LCD Mode (FP567) from the list in the next window then click
“Next” twice.
12. The “Digital Signature Not Found” window will appear, click “Yes”, then click “Finish”.
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13. The new drivers are now installed on your computer. .
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Windows ME To manually install or update the driver, perform the following steps:
1. Click “Start”, “Settings”, “Control Panel” and then double-click “Display”.
2. In the Display Properties window, click the “Settings” tab and click “Advanced...”.
3. Click the “Monitor” tab and then click “Change”.
4. “Update Device Driver Wizard” dialogue box appears. Choose “Specify the location of
the driver (Advanced)” and then click “Next”.
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5. Choose “Display a list of all the drivers in a specific location, so you can select the
driver you want” then click “Next”.
6. Choose “Monitors” from the list, then click “Next”.
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7. Choose “Display a list of all the drivers in a specific location, so you can select the
driver you want.”.
8. Click “Have disk” and then click “Browse...”.
9. Insert “BenQ LCD Monitor’s CD” into your CD-ROM and type d:\ (change the driver let-
ter to match your CD-ROM driver if it is not drive D). Enter “Drivers” folder to select the
model from the list left. Click “OK”.
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10. Click “OK” on the “Install From Disk” window. The dialogue box “Update Device
Driver Wizard” appears. Choose the model from the list, then click “Next”.
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11. Click “Next”.
12. Click “Finish” to complete the installation.
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B. Choosing the best resolution
Due to the technology of an LC display, it always provides a fixed resolution. For the FP567 this is a
resolution of 1024x768. This is called the "Native Resolution", which also represents the maximal
resolution. Lower resolutions are displayed on a full screen through an interpolation circuit. Flaws
do occur with the interpolated resolution compared to the native resolution. If you want to have all
the advantages of LCD technology you must use the native resolution. Using Windows 95/ 98 /
2000 you can change the resolution as follows:
1. Double-click the “Display” icon in the Control Panel.
2. From the “Display Properties” window, select the “Settings” tab. You can alter the resolu-
tion by using the slider on the right-hand side.
3. Select a resolution of 1024x768. Then click "Apply." .
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4. In the subsequent windows press: “Apply”, “OK” and “Yes”.
5. You can now close “Display Properties”.
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C. Refresh Rate Selection
There is no need to choose the highest possible refresh rate on a LC display. It is not technically
possible for an LC display to flicker. Even at a refresh rate of 60 Hz you will get an absolutely flicker-
free image. More important is that you make sure that you use one of the factory modes. In con-
trast to a modern CRT monitor, which is a multiscan monitor, the LC display is a multi-frequency
monitor. This means, the best results are only obtained by using the factory modes. You will find a
table with the factory modes in this user's guide. For the native resolution of 1024x768, these, for
example, are 60, 70 and 75 Hertz, not 72 Hz; however, in Windows 95/ 98/ 2000 you can change
the refresh rate as follows:
1. Double click the “Display” icon in the control panel.
2. From the “Display Properties” window, select the “Settings” tab. Click the “Advanced
properties” button in the bottom right corner.
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3. Select the “Adapter” tab. The refresh rate selection field is located in the center at the bot-
tom of the window.
4. Choose a refresh rate from the table with the factory modes, which can be found in the user’s
guide, and select this in the settings field.
5. In the subsequent windows press “Change”, “OK” and “Yes”.
6. You can now close “Display Properties”.
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D. Picture Optimization
The easiest way to obtain an optimal picture is by using the ikey function. The funtion works cor-
rectly if using the supplied adjustment software (auto.exe) and provided the device is in a factory-
mode.
1. Start the auto.exe program from the CD, supplied with the monitor. A test pattern appears.
2. Now press the ikey. The device carries out an automatic adjustment. In most cases optimal
results will be obtained. You can quit the auto.exe with a single mouse click and clicking on
“Exit”.
If you are still not satisfied with the result, you can still attempt to enhance the image by means of
manual adjust.
1. To do this restart the auto.exe test pattern, which is the best way of observing possible
changes. You also can use any other image, such as the desktop of an operating system.
2. You can access the OSD menu by pressing the Enter button on the monitor.
3. Using the “<” or “>” key on the monitor, navigate to the submenu for the Geometry values
and then press Enter.
4. Adjust the “Pixel Clock” by pressing “<” or “>” key to optimize the picture quality.
5. To Exit Clock submenu by pressing Exit twice (Geometry submenu).
If you need further adjustment, back to Geometry submenu and select “Phase” by pressing “<”
or “>” key to reach the best status. If you are still not satisfied with the result, repeat the proce-
dure using a different refresh rate.
You must use one of the factory modes. If the i-key is not working, or the “Not supported
mode” message is on the OSD you are not using one of the supported modes. If you are having
difficulties generating a supported mode, ask the manufacturer of your graphics card for assistance.
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Adjusting the Monitor
A Look at the Control Panel
Exit
Enter
There are 6 keys for user’s control including “iKey”, “Exit”, “Enter”, “<” and “>” key and a power
swith.The following descriptions are the introduction of these keys & switch.
1. “Power”: Turn the power on or off.
2. “iKey” : Adjust vertical position, phase, horizontal position and pixel clock automatically.
3. “Exit” key: Back to main menus, save menu or exist OSD menu without saving.
4. “Enter” key: Enter sub-menus, select items or save items.
5. “<”: For Left adjustment. Left key is the hot key for Contrast adjustment.
6. “>”: For Right adjustment. Right key is the hot key for Brightness adjustment.
Hot Key Mode
Contrast hot-key
1. Press “<” key to enter the Contrast
hot- key mode.
2. Press “<” or “>” key to make adjust
ment. The scale can be adjusted from
maximum (100) to minimum (0).
3. Press the “Exit” to leave OSD
operation. The adjustment can be
auto-saved.
Brightness hot-key
1. Press “>” key to enter the Brightness
hot-key mode.
2. Press “<” or “>” key to make adjust-
ment. The scale can be adjusted from
maximum (100) to minimum (0).
3. Press the “Exit” to leave OSD
operation. The adjustment can be
auto-saved.
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Volume hot-key
1. Press “Exit” key to enter the Voulme
hot-key mode.
2. Press “<” or “>” key to make adjustment.
The scale can be adjusted from maximum
(100) to minimum (0).
3. Press the “Exit” to leave OSD operation.
The adjustment can be auto-saved.
Main Menu Mode
Control Functions Available in Main Menu
1.
Luminance
Press “<”or “>” key to select this item and press “Enter” to enter sub-menu. There are two
items for luminance adjustments.
Brightness: adjusts the bright-
ness of the display.
Contrast: adjusts the difference
between the light and dark areas.
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2.
Geometry
Press “<”or “>” key to select this item and press “Enter” to enter sub-menu. There are four
items for geometry adjustments.
H. (Horizontal) Position: adjusts
the horizontal position of the display.
V. (Vertical) Position: adjusts the
vertical position of the display.
Phase: adjusts the phase of pixel
clock.
Pixel Clock: adjusts the frequency
of the pixel.
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3.
Color Adjustment
Press “<”or “>” key to select this item and press “Enter” to enter sub-menu. There are four
items for color adjustments.
There are three items to adjust. Press
“<”or “>”key to select a color and press
“Enter” to adjust color temperature.
4.
Miscellaneous
Press “<”or “>”key to select this item and press “Enter” to enter sub-menu. There are three
items for miscellaneous.
OSD Position : to adjust position
of OSD.
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Language: to select OSD
language.
OSD Time: to set the standby
time of OSD.
Volume: to adjust volume of
speaker.
H. (Horizontal) Position: adjusts
the OSD horizontal position of
the display.
V. (Vertical) Position: adjusts the
OSD vertical position of the
display.
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Press “<”or “>”key to select a language
then press ”Exit” to back to previous
menu.
5.
Information
“Information” sub menu the
OSD display the resolution, hori-
zontal and vertical refresh rate.
Press “Enter” to recall to factory set-
ings.
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Troubleshooting
Frequently Asked Questions (FAQ)
✓ The image is blurred:
✓ Read the chapter, "Installation/Adjustment" and select the correct resolution, refresh rate
and make adjustments based on these instructions.
✓ Do you use a VGA extension cable?
Remove the extension cable for the test. Is the image now in focus? If not, optimize the
image working on the description in the chapter, "Installation/Adjustment." It is normal
for blurring to occur due to conduction losses in extension cables. You can minimize
these losses by using an extension cable with better conduction quality or with a built-
in booster.
✓ Does the blurring only occur at resolutions lower than the native (maximum) resolution?
Read the chapter "Installation/Adjustment." Select the native resolution.
✓ Pixel errors can be seen:
✓ One of several pixels are permanently black, one or more pixels are permanently white,
one or more pixels are permanently red, green, blue or another colour.
Read the chapter "Pixel Error Rates."
✓ The image has a faulty colour appearance:
✓ It has a yellow, blue or pink appearance.
On the monitor press the “Enter” button and use the “<”or “>”keys to move to the
“information” menu. Press “Enter” to “Recall” the preset mode. If the image is still not
correct and the OSD also has a fault colour appearance, then one of the three primary
colours is missing in the signal input. Now check the VGA cable contacts. If any pins
are bent or broken off, then contact your dealer or read the chapter, Additional Help,
Repairs & Service.
✓ No image can be seen:
✓ Is the prompt on the display illuminated in green?
If the LED is illuminated in green, then press the “Exit” button on the monitor to
access the On Screen Display. If the message “Not supported Mode” appears, read the
chapter "Installation/Adjustment."
✓ Is the prompt on the display illuminated in orange?
If the LED is illuminated in orange, then the power management mode is active. Press
a button on the computer keyboard or move the mouse. If that does not help, then
check the VGA cable contacts. If any pins are bent or broken off, then contact your
dealer or read the chapter, Additional Help, Repairs & Service.
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✓ Is the prompt on the display not illuminated at all?
Check the power supply mains socket, the external power supply and the mains
switch.
✓ The image is distorted, flashes or flickers:
✓ Read the chapter, "Installation/Adjustment" and then select the correct resolution, refresh
rate and make adjustments based on these instructions.
✓ The image is displaced in one direction:
✓ Read the chapter, "Installation/Adjustment" and then select the correct resolution, refresh
rate and make adjustments based on these instructions.
Need More Help?
If your problems remain after checking this manual, please contact your place of purchase or e-mail
us at: Support@BenQ.com
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Supported operating modes
Incoming display mode (Input timing)
Resolution
Horizontal Frequency
(KHz)
Vertical Frequency Pixel Frequency
Comment
(Hz)
(MHz)
25.17
28.32
25.18
31.50
31.50
36.00
40.00
50.00
49.50
65.00
75.00
78.75
640x350
720x400
640x480
640x480
640x480
800x600
800x600
800x600
800x600
1024x768
1024x768
1024x768
31.47(P)
31.47(N)
31.47(N)
37.86(N)
37.50(N)
35.16(P)
37.88(P)
48.08(P)
46.87(P)
48.36(N)
56.48(N)
60.02(P)
70.08(N)
70.08(P)
60.00(N)
72.80(N)
75.00(N)
56.25(P)
60.32(P)
72.19(P)
75.00(P)
60.00(N)
70.10(N)
75.00(P)
DOS
DOS
DOS
VESA
VESA
VESA
VESA
VESA
VESA
VESA
VESA
VESA
hModes, which are not listed in the above table, may not be supported. For an optimal picture
it is recommended to choose a mode listed in the table.
hThere are 12 available modes that are compatible with Windows.
hImage disruption may occur as a result of signal frequency differences from VGA cards which
do not correspond with the usual standard. This is not, however, an error. You may improve
this situation by altering an automatic setting or by manually changing the phase setting and
the pixel frequency from the "Geometry" menu.
hIf you switch off the monitor, interference lines can occur on your screen. But do not be con-
cerned about this, as it is normal.
hTo extend the service life of the product, we recommend you use your computer's power
management function.
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Specifications
Model
FP567
567 Display type
15.0" ,active, TFT
38.1 cm
Viewable diagonal
Native (maximum) resolution
Colors
1,024X768
16.2 million
350:1 / 250 cd/m²
30 ms
Contrast / Brightness
Response time
Viewing angle (horizontal, vertical)
Line frequency
60/60, 40/60
31.47 - 60.02 kHzMulti- frequency monitor
Image frequency
56.25 - 75.0 Hz modes within these parameters
Image checks
Digital, Screen OSD Technology, iKey
(automatic image setting)
5 buttons and iKey.
Controls
Contrast, brightness, vert. & hor. image position,
phase, pixel clock, color balance, color palette, choice
of language (8 language OSD), OSD position, status
indicator
iScreen functions
Microprocessor control
12 factory modes:3 DOS modes,9 VESA modes,
VESA DPMS, EPA
Power Management
Max. power consumption
Power saving mode
Input signal
40 Watt Max
< 3 Watt
RGB analog 0.7 Vpp/75 Ohm positive
Synchronisation
TTL separate signal connection 15-pin mini D-sub
cable
Temperature (operating)
Air humidity (operating)
Certifications
5 °C - 40 °C
20% - 80%
TCO 99 (Optional), TÜV/Ergonomics, TÜV/ GS,
IEC950, FCC Class B, ISO 13406-2, VCCI, UL, CB
Report, CE, C-Tick, BSMI, Fimko, GOST-R.
Operating voltage
Automatic switched mode power supply, 90-264 V,
47-63Hz
Dimensions (W x H x D)
Weight
354x 362 x 158 mm
3.5 kg
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