Belkin Network Card 8820 01363 User Manual

SINGLE-BAND Wi-Fi®  
USB ADAPTER  
User Manual  
F9L1005 8820-01363 Rev. A00  
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INTRODUCTION  
Thank you for purchasing the Belkin Single-Band Wi-Fi USB Adapter. Now you can take advantage of this great new  
technology and gain the freedom to network your home and office computers wirelessly. This Adapter allows you to connect  
a notebook or desktop computer to your network. Please be sure to read through this User Manual completely, and pay  
special attention to the section titled, “Placement of your Wireless Networking Hardware for Optimal Performance.”  
Benefits of a Home Network  
Your Belkin Home Network will allow you to:  
• Share one high-speed Internet connection with all the computers in your home  
• Share resources, such as files, and hard drives among all the connected computers in your home  
• Share a single printer with the entire family  
• Share documents, music, video, and digital pictures  
• Store, retrieve, and copy files from one computer to another  
• Simultaneously play games online, check Internet email, and chat  
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INTRODUCTION  
Advantages of a Wireless Network  
Mobility –you’ll no longer need a dedicated “computer room”—now you can work on a  
networked laptop or desktop computer anywhere within your wireless range  
Easy installation – Belkin Easy Installation Wizards make setup simple  
Flexibility – set up and access printers, computers, and other networking devices from anywhere in your home  
Easy expansion – the wide range of Belkin networking products let you expand your  
network to include devices such as printers and gaming consoles  
No cabling required – you can spare the expense and hassle of retrofitting Ethernet cabling throughout the home or office  
Widespread industry acceptance – choose from a wide range of interoperable networking products  
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INTRODUCTION  
Placement of your Wireless Networking Hardware for Optimal Performance  
Your wireless connection will be stronger the closer your computer is to your wireless router (or access point). Typical indoor operating  
range for your wireless devices is between 100 and 200 feet. In the same way, your wireless connection and performance will degrade  
somewhat as the distance between your wireless router (or access point) and connected devices increases. This may or may not  
be noticeable to you. As you move farther from your wireless router (or access point), connection speed may decrease. Factors that  
can weaken signals simply by getting in the way of your network’s radio waves are metal appliances or obstructions, and walls.  
If you have concerns about your network’s performance that might be related to range or obstruction factors, try  
moving the computer to a position between five and 10 feet from the wireless router (or access point) in order to see if  
distance is the problem. If difficulties persist even at close range, please contact Belkin Technical Support.  
Note: While some of the items listed below can affect network performance, they will not prohibit your wireless network from  
functioning; if you are concerned that your network is not operating at its maximum effectiveness, this checklist may help.  
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INTRODUCTION  
1  Placement of your Wireless Router (or Access Point)  
2  Avoid Obstacles and Interference  
Place your wireless router (or access point), the central  
connection point of your network, as close as possible  
to the center of your wireless network devices.  
Avoid placing your wireless router (or access point) near devices  
that may emit radio “noise”, such as microwave ovens. Other  
objects that can inhibit wireless communication can include:  
To achieve the best wireless network coverage for your “wireless  
clients,” (i.e., computers enabled by Belkin Adapters or Cards):  
• Refrigerators  
• Washers and/or dryers  
• Metal cabinets  
• Ensure that your wireless router’s (or access point’s)  
antennas are parallel to each other, and are positioned  
vertically (toward the ceiling). If your wireless router (or  
access point) itself is positioned vertically, point the  
antennas as much as possible in an upward direction.  
• Large aquariums  
• Metallic-based, UV-tinted windows  
• Microwaves  
• In multistory homes, place the wireless router (or  
access point) on a floor that is as close to the center  
of the home as possible. This may mean placing the  
wireless router (or access point) on an upper floor.  
If your wireless signal seems weak in some spots, make sure  
that objects such as these are not blocking the signal’s path  
between your computers and wireless router (or access point).  
• Try not to place the wireless router (or access  
point) near a cordless 2.4GHz phone.  
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INTRODUCTION  
3  Cordless Phone Placement  
4  Choose the “Quietest” Channel for your Wireless Network  
If the performance of your wireless network is impaired after  
attending to the above issues, and you have a cordless phone:  
In locations where homes or offices are close together, such  
as apartment buildings or office complexes, there may be  
wireless networks nearby that can conflict with yours. Use the  
Site Survey capabilities of your Belkin Wireless Networking  
Utility to locate any other wireless networks, and move  
your wireless router (or access point) and computers to a  
channel as far away from other networks as possible.  
• Try moving cordless phones away from the wireless router  
(or access point) and your wireless-enabled computers.  
• Unplug and remove the battery from any cordless phone that  
operates on the 2.4GHz band (check manufacturer’s information).  
If this fixes the problem, your phone may be interfering.  
Experiment with more than one of the available channels in  
order to find the clearest connection and avoid interference  
from neighboring cordless phones or other wireless devices.  
• If your phone supports channel selection, change the channel  
on the phone to the farthest channel from your wireless network  
as possible. For example, change the phone to channel 1 and  
move your wireless router (or access point) to channel 11.  
(Your channel selection will vary depending on your region.)  
See your phone’s user manual for detailed instructions.  
For more Belkin wireless networking products,  
use the detailed Site Survey and wireless channel  
information included in your User Manual.  
• If necessary, consider switching to a  
900MHz or 5GHz cordless phone.  
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INTRODUCTION  
5  Secure Connections, VPNs, and AOL  
These guidelines should allow you to cover the maximum possible  
area with your wireless router. Should you need to cover an even wider  
area, we suggest the Belkin Wireless Range Extender/Access Point.  
Secure connections typically require a user name and password, and  
are used where security is important. Secure connections include:  
For more information regarding our networking products,  
or call Belkin Technical Support.  
• Virtual Private Network (VPN) connections, often  
used to connect remotely to an office network  
• The “Bring Your Own Access” program from America  
Online (AOL), which lets you use AOL through broadband  
provided by another cable or DSL service  
• Most online banking websites  
• Many commercial websites that require a user  
name and password to access your account  
Secure connections can be interrupted by a computer’s power  
management setting, which causes it to “go to sleep.” The simplest  
solution to avoid this is to simply reconnect by re-running the  
VPN or AOL software, or by re-logging into the secure website.  
A second alternative is to change your computer’s power  
management settings so it does not go to sleep; however,  
this may not be appropriate for portable computers. To  
change your power management setting in Windows,  
see the “Power Options” item in the Control Panel.  
If you continue to have difficulty with Secure Connections,  
VPNs, and AOL, please review steps 1–4 in the previous  
pages to be sure you have addressed these issues.  
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OVERVIEW  
Product Features  
The Adapter complies with the IEEE 802.11n specification to  
communicate with other 802.11n-compliant wireless devices at up to  
300Mbps*. The Adapter is also compatible with 802.11g devices at  
54Mbps as well as 802.11b products at 11Mbps. The Adapter operates  
on the same 2.4GHz frequency band as 802.11b/g Wi-Fi® products.  
• 2.4GHz ISM (Industrial, Science, and Medical) band operation  
• USB 2.0 interface, for operation in virtually any  
computer with a USB 2.0 bus-power port  
• WPA, WPA2, 64-bit WEP (Wired Equivalent  
Privacy), or 128-bit encryption  
• Wireless access to networked resources  
• Data rate of up to 300Mbps* (802.11n), 54Mbps  
(802.11g), or 11Mbps (802.11b)  
• Easy installation and use  
• LED power and network link/activity indicator  
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OVERVIEW  
Applications and Advantages  
• Wireless roaming with a laptop around the home or office  
Offers the freedom of networking without cables  
• Connection rates of up to 300Mbps*  
Provides immediate high-speed wireless connectivity  
at home, work, and hotspot locations without  
compromising the use of existing 802.11b/g products  
• Compatibility with 802.11b/g products  
The Adapter is backward-compatible with  
existing Wi-Fi (IEEE 802.11b/g) products  
• Difficult-to-wire environments  
Enables networking in buildings with solid or finished  
walls, or open areas where wiring is difficult to install  
• Frequently changing environments  
Adapts easily in offices or environments that  
frequently rearrange or change locations  
• SOHO (Small Office/Home Office) networking needs  
Provides the easy and quick, small network  
installation SOHO users need  
• Micro Enclosure  
The Adapter has been designed to fit neatly into  
your computer’s USB port and sit nicely on the side  
of the port without blocking any other ports.  
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OVERVIEW  
Product Specifications  
Host Interface: USB 2.0  
Operating Temperature: 32–104 degrees F (0–40 degrees C)  
Storage Temperature: -4–158 degrees F (-20–70 degrees C)  
Humidity: Max. 90% (non-condensing)  
Typical Operating Range: Up to 1,200 ft.**  
(b)  
*NOTE: The standard transmission rate—300Mbps—is the  
physical data rate. Actual data throughput will be lower.  
**Wireless performance may vary depending  
on the networking environment.  
(a)  
(a) Power/Activity LED  
Lights when the Adapter is powered on and flashes when it is active.  
(b) USB Connector  
Part of the Adapter that fits into your computer’s USB port.  
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OVERVIEW  
System Requirements  
• PC-compatible laptop with one available USB 2.0 bus-power port  
• W in d o w s ® XP with SP3 or later, Windows  
Vista®, Windows 7, or Windows 8  
Package Contents  
• Single-Band Wi-Fi USB Adapter  
• Quick Installation Guide  
• CD with Installation Software and User Manual  
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INSTALLING AND SETTING UP THE ADAPTER  
A  Installation Process for Windows Vista, 7, and 8  
NOTE: For information on updated drivers, please visit  
IMPORTANT: INSTALL THE SOFTWARE  
BEFORE INSERTING THE ADAPTER.  
A.1 Insert the Installation Software CD into your CD-ROM drive.  
A.2 Click “Next” to begin the installation process.  
Note: If the Belkin Wireless Card Installer screen does not appear  
within 20 seconds, access your CD-ROM by double-clicking on the  
“My Computer” icon; then double-click on the CD-ROM drive into  
which the installation CD has been placed. If the Installer does not  
start automatically, double-click on the icon named “Installer.exe”.  
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INSTALLING AND SETTING UP THE ADAPTER  
A.3The InstallShield Wizard will start the installation process.  
A.4 A window may appear showing the message, “Windows  
can’t verify the publisher of this driver software”. This  
DOES NOT indicate a problem. Our software has been fully  
tested and is compatible with this operating system. Click  
on “Install this driver software anyway” to continue.  
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INSTALLING AND SETTING UP THE ADAPTER  
A.5When prompted, plug in your Adapter.  
A.7 Click “Finish” to restart your computer.  
A.6 When the installation completes, you will see the  
following pop-up message on your Windows taskbar.  
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INSTALLING AND SETTING UP THE ADAPTER  
A.8To connect to the Internet, open the Network and Sharing Center  
by first opening the Control Panel from the “Start” menu.  
A.9In the Control Panel, click on “View network status and tasks”.  
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INSTALLING AND SETTING UP THE ADAPTER  
A.10 In the Network and Sharing Center, click  
on “Connect to a network”.  
A.11 In the next screen, select an available  
wireless network and click “Connect”.  
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INSTALLING AND SETTING UP THE ADAPTER  
A.12 Your Adapter will attempt to connect to the selected network.  
A.13 Depending on the security settings of your wireless network,  
you may be prompted to enter a network security key or a  
passphrase. Click “Connect” after you have done so.  
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INSTALLING AND SETTING UP THE ADAPTER  
A.14 After connecting to the network, you can choose to save this  
network and connect automatically when your Adapter is in range.  
A.15 The Network and Sharing Center now indicates the network  
connection that you have just established. The links on the left  
of the window allow you to configure your network connections.  
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INSTALLING AND SETTING UP THE ADAPTER  
B  Installation Process for Windows XP  
IMPORTANT: INSTALL THE SOFTWARE  
BEFORE INSERTING THE ADAPTER.  
B.1 Insert the Installation Software CD into your CD-ROM drive.  
B.2 The Belkin Wireless Adapter Installer screen will  
automatically appear within up to 20 seconds. Click  
“Install Software” or “Next” to start the installation.  
Note: If the Belkin Wireless Adapter Installer screen does not  
appear within 20 seconds, access your CD-ROM by double-  
clicking on the “My Computer” icon; then double-click on the  
CD-ROM drive into which the installation CD has been placed.  
Then, double-click on the icon named “Installer.exe”.  
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INSTALLING AND SETTING UP THE ADAPTER  
B.3 Select a destination folder for the software installation by clicking  
“Browse”; or, simply click “Next” to install to the default location.  
B.4 A Setup Status screen lets you know where  
you are in the setup process.  
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INSTALLING AND SETTING UP THE ADAPTER  
B.5 A window may appear showing the message, “The software  
you are installing…” This DOES NOT indicate a problem. Our  
software has been fully tested and is compatible with this  
operating system. Click on “Continue Anyway” to continue.  
B.6 When prompted, plug in your Adapter.  
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INSTALLING AND SETTING UP THE ADAPTER  
B.7 The Found New Hardware Wizard might appear in  
3–15 seconds. If it does, select “Install the software  
automatically” and click “Next” to install the software.  
B.8 Click “Finish” to restart your computer.  
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INSTALLING AND SETTING UP THE ADAPTER  
Connecting to a Secure Wi-Fi® Network  
If you choose to connect to a secure network,  
determine the type of security (WPA/WPA2 or WEP)  
and use the appropriate field in the dialog box.  
Wireless Equivalent Privacy (WEP) is a less secure, but  
more widely adopted wireless security protocol. Depending  
on the security level (64- or 128-bit), the user will be  
asked to input a 10- or 26-character hex key. A hex key  
is a combination of letters, a–f, and numbers, 0–9.  
Wi-Fi Protected Access® (WPA®/WPA2®) is the new standard  
in wireless security. Instead of a hex key, WPA/WPA2 uses only  
passphrases, which are much easier to remember. The passphrase  
is 8–63 characters and can consist of alphabet letters and numbers.  
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TROUBLESHOOTING  
I can’t connect to the Internet wirelessly  
Power LED does not come ON; Adapter is not working  
If you are unable to connect to the Internet from a wireless  
computer, please check the following items:  
If the LED indicators are not ON, the problem may be that the Adapter  
is not connected or installed properly. Verify that the Adapter is  
plugged firmly into the USB port of your computer. Check to see that  
the drivers for the Adapter have been installed. Right-click on the “My  
Computer” icon on your desktop. Choose “Properties” and navigate  
to the “Device Manager” and see if your USB Adapter is listed without  
any errors. If an error is indicated, contact Belkin Technical Support.  
• Look at the lights on your wireless router. If you’re using a  
Belkin Wireless Router, the lights should be as follows:  
• The “router” light should be on and not blinking.  
If this is NOT the case, make sure:  
• The router’s power cord is plugged in.  
• All cables are connected between the router and the modem.  
• All the modem’s LEDs are functioning correctly.  
If not, see your modem’s user manual.  
• Reboot the router.  
• Reboot the modem.  
If you continue to have issues, please contact Belkin Technical Support.  
If you are not using a Belkin Wireless Router, consult  
that router manufacturer’s user guide.  
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TROUBLESHOOTING  
Link LED is blinking slowly; I cannot connect  
Link LED is solid but I cannot connect to the Internet  
to a wireless network or the Internet  
If you have a signal but can’t get online or obtain an IP address, the  
problem may be that there is a mismatch between the encryption  
key settings in your computer and wireless router (or access point).  
Check the WEP, WPA, or WPA2 key settings to see if they match.  
The key is case-sensitive and the spelling on each computer and  
wireless router (or access point) must be exactly the same in order  
for the Adapter to connect to the router. For more information about  
encryption, see the “Connecting to a Secure Wi-Fi Network” section.  
If your Adapter appears to be functioning properly, but you cannot  
connect to a network or you have a red wireless icon at the bottom of  
your screen, the problem may be that there is a mismatch between the  
network name (SSID) settings in your wireless network properties.  
Check the SSID settings to see if they match. The SSID  
is case-sensitive and the spelling on each computer  
must be exactly the same in order for the Adapter to  
connect to the wireless router (or access point).  
If issues persist even at close range, please  
contact Belkin Technical Support.  
Note: To check the SSID settings or look for an available  
network, double-click the Signal Indicator icon to bring up the  
“Wireless Networks” screen. Click “Add” if you do not see the  
network you are trying to connect to and type in the SSID.  
For more information about setting up an SSID, please reference  
your router manufacturer’s user manual. If issues persist even  
at close range, please contact Belkin Technical Support.  
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TROUBLESHOOTING  
Data transfer is sometimes slow  
Wireless technology is radio-based, which means connectivity  
and the throughput performance between devices decreases  
when the distance between devices increases. Other factors that  
will cause signal degradation (metal is generally the worst culprit)  
are obstructions such as walls and metal appliances. As a result,  
the typical indoor range of your wireless devices will be between  
100 to 200 feet. Note also that connection speed may decrease  
as you move farther from the wireless router (or access point).  
In order to determine if wireless issues are related to range, we  
suggest temporarily moving the computer, if possible, to five to  
10 feet away from the wireless router (or access point). Please  
see the section titled, “Placement of your Wireless Networking  
Hardware for Optimal Performance.” If issues persist even at  
close range, please contact Belkin Technical Support.  
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TROUBLESHOOTING  
Signal strength is poor  
Limiting the wireless transmit rate – Limiting the wireless transmit  
rate can help improve the maximum wireless range, and connection  
stability. Most wireless cards have the ability to limit the transmission  
rate. To change this property, go to the Windows Control Panel,  
open “Network Connections” and double-click on your Adapter’s  
connection. In the “Properties” dialog, select the “Configure” button  
on the “General” tab (Windows 98 users will have to select the USB  
Adapter in the list box and then click “Properties”), then choose the  
“Advanced” tab and select the rate property. Wireless client cards  
are usually set to automatically adjust the wireless transmit rate for  
you, but doing so can cause periodic disconnects when the wireless  
signal is too weak; as a rule, slower transmission rates are more  
stable. Experiment with different connection rates until you find the  
best one for your environment; note that all available transmission  
rates should be acceptable for browsing the Internet. For more  
assistance, see your wireless card’s literature. If issues persist  
even at close range, please contact Belkin Technical Support.  
Wireless technology is radio-based, which means connectivity  
and the throughput performance between devices decreases  
when the distance between devices increases. Other factors  
that will cause signal degradation (metal is generally the worst  
culprit) are obstructions such as walls and metal appliances. As  
a result, the typical indoor range of your wireless devices will be  
between 100 to 200 feet. Note also that connection speed may  
decrease as you move farther from the wireless router (or access  
point). In order to determine if wireless issues are related to  
range, we suggest temporarily moving the computer, if possible,  
to five to 10 feet away from wireless router (or access point).  
Changing the wireless channel – Depending on local wireless  
traffic and interference, switching the wireless channel of your  
network can improve performance and reliability. The default channel  
the router is shipped with is channel 6. You may choose from several  
other channels depending on your region; see your router’s (or access  
point’s) user manual for instructions on how to choose other channels.  
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TROUBLESHOOTING  
The Adapter does not perform or connection is unstable  
when computer has a second built-in wireless network  
card (such as a mini PCI or Intel® Centrino)  
The Adapter does not perform or connection is slow  
when computer has a built-in wired Ethernet card.  
This condition occurs if your computer has an active Ethernet  
card while your Adapter is also active. This happens because  
Windows must now handle two active network connections.  
You must disable the Ethernet card from your computer  
under “Network Adapters” in the Device Manager.  
This condition occurs if your computer has a built-in  
wireless card while your Belkin Enhanced Wireless USB  
Adapter is also active. This happens because Windows  
must now handle two active wireless connections.  
You must disable the built-in wireless card from your computer  
under “Network Adapters” in the Device Manager.  
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TROUBLESHOOTING  
What’s the difference between 802 11g and 802 11n?  
Currently there are three commonly used wireless networking standards, which transmit data at very different maximum  
speeds. Each is based on the designation for certifying network standards. The most common wireless networking  
standard, 802.11g, can transmit information up to 54Mbps; 802.11a also supports up to 54Mbps, but in the 5GHz frequency;  
and 802.11n specification can connect at up to 300Mbps. See the following chart for more detailed information.  
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TROUBLESHOOTING  
Technical Support  
US  
UK  
Australia  
New Zealand  
Singapore  
1800 622 1130  
Europe  
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INFORMATION  
FCC Statement  
Federal Communications Commission Notice  
This equipment has been tested and found to comply with the  
limits for a Class B digital device, pursuant to Part 15 of the FCC  
Rules. These limits are designed to provide reasonable protection  
against harmful interference in a residential installation.  
DECLARATION OF CONFORMITY WITH FCC RULES  
FOR ELECTROMAGNETIC COMPATIBILITY  
We, Belkin International, Inc., of 12045 E. Waterfront Drive, Playa  
Vista, CA 90094, declare under our sole responsibility that the  
product, F9L1005v1, to which this declaration relates, complies  
with Part 15 of the FCC Rules. Operation is subject to the following  
two conditions: (1) this device may not cause harmful interference,  
and (2) this device must accept any interference received,  
including interference that may cause undesired operation.  
This equipment generates, uses, and can radiate radio frequency  
energy. If this equipment does cause harmful interference to radio  
or television reception, which can be determined by turning the  
equipment off and on, the user is encouraged to try and correct  
the interference by one or more of the following measures:  
• Reorient or relocate the receiving antenna.  
Caution: Exposure to Radio Frequency Radiation. The radiated output  
power of this device is far below the FCC radio frequency exposure  
limits. Nevertheless, the device shall be used in such a manner that  
the potential for human contact during normal operation is minimized.  
When connecting an external antenna to the device, the antenna shall  
be placed in such a manner to minimize the potential for human contact  
during normal operation. In order to avoid the possibility of exceeding  
the FCC radio frequency exposure limits, human proximity to the  
antenna shall not be less than 20cm (8 inches) during normal operation.  
• Increase the distance between the equipment and the receiver.  
• Connect the equipment to an outlet on a circuit different  
from that to which the receiver is connected.  
• Consult the dealer or an experienced radio/TV technician for help.  
FCC Caution: Any changes or modifications not expressly  
approved by the party responsible for compliance could  
void the user’s authority to operate this equipment.  
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INFORMATION  
IMPORTANT NOTE:  
Industry Canada Statement  
This device complies with RSS-210 of the Industry Canada  
Radiation Exposure Statement  
Rules. Operation is subject to the following two conditions:  
This equipment complies with FCC radiation exposure limits set forth  
for an uncontrolled environment. End users must follow the specific  
operating instructions for satisfying RF exposure compliance. To  
maintain compliance with FCC RF exposure compliance requirements,  
please follow operation instructions as documented in this manual.  
1) This device may not cause interference, and  
2) This device must accept any interference, including interference  
that may cause undesired operation of the device.  
IMPORTANT NOTE:  
This transmitter must not be co-located or operating in  
conjunction with any other antenna or transmitter.  
IC Radiation Exposure Statement  
This equipment complies with IC radiation exposure limits set forth  
for an uncontrolled environment. End users must follow the specific  
operating instructions for satisfying RF exposure compliance. To  
maintain compliance with IC RF exposure compliance requirements,  
please follow operation instructions as documented in this manual.  
SAR compliance has been established in typical laptop computer(s)  
with USB slots, and this product could be used in typical laptop  
computers with USB slots. Other applications, such as handheld  
PCs or similar devices, have not been verified and may not comply  
with related RF exposure rules and such use shall be prohibited.  
The availability of some specific channels and/or operational  
frequency bands is country-dependent and firmware is  
programmed at the factory to match the intended destination.  
The firmware setting is not accessible by the end user.  
Europe – EU Declaration of Conformity  
This device complies with the essential requirements of the  
(R&TTE) Radio and Telecommunications Terminal Equipment  
Directive 1999/5/EC, (EMC) Electromagnetic compatibility Directive  
2004/108/EC, and the (LVD) Low Voltage Directive 2006/95/  
EC. A copy of the European union CE marking “Declaration of  
Modifications  
The FCC requires the user to be notified that any  
changes or modifications to this device that are not  
expressly approved by Belkin International, Inc., may  
void the user’s authority to operate the equipment.  
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INFORMATION  
Belkin International, Inc., Limited 2-Year Product Warranty  
What is not covered by this warranty?  
All above warranties are null and void if the Belkin product is  
not provided to Belkin for inspection upon Belkin’s request at  
the sole expense of the purchaser, or if Belkin determines that  
the Belkin product has been improperly installed, altered in  
any way, or tampered with. The Belkin Product Warranty does  
not protect against acts of God such as flood, earthquake,  
lightning, war, vandalism, theft, normal-use wear and tear,  
erosion, depletion, obsolescence, abuse, damage due to low  
voltage disturbances (i.e. brownouts or sags), non-authorized  
program, or system equipment modification or alteration.  
What this warranty covers  
Belkin International, Inc. (“Belkin”) warrants to the original  
purchaser of this Belkin product that the product shall be free  
of defects in design, assembly, material, or workmanship.  
What the period of coverage is  
Belkin warrants the Belkin product for two years.  
What will we do to correct problems?  
Product Warranty.  
Belkin will repair or replace, at its option, any defective product  
free of charge (except for shipping charges for the product).  
Belkin reserves the right to discontinue any of its products without  
notice, and disclaims any limited warranty to repair or replace any  
such discontinued products. In the event that Belkin is unable to  
repair or replace the product (for example, because it has been  
discontinued), Belkin will offer either a refund or a credit toward  
the purchase of another product from Belkin.com in an amount  
equal to the purchase price of the product as evidenced on the  
original purchase receipt as discounted by its natural use.  
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INFORMATION  
How to get service  
To get service for your Belkin product you must take the following steps:  
How state law relates to the warranty  
THIS WARRANTY CONTAINS THE SOLE WARRANTY OF  
BELKIN. THERE ARE NO OTHER WARRANTIES, EXPRESSED  
OR, EXCEPT AS REQUIRED BY LAW, IMPLIED, INCLUDING  
THE IMPLIED WARRANTY OR CONDITION OF QUALITY,  
MERCHANTABILITY OR FITNESS FOR A PARTICULAR  
PURPOSE, AND SUCH IMPLIED WARRANTIES, IF ANY, ARE  
LIMITED IN DURATION TO THE TERM OF THIS WARRANTY.  
1. Contact Belkin International, Inc., at 12045 E. Waterfront Drive,  
Playa Vista, CA 90094, Attn: Customer Service, within 15 days of  
the Occurrence. Be prepared to provide the following information:  
a. The part number of the Belkin product.  
b. Where you purchased the product.  
c. When you purchased the product.  
d. Copy of original receipt.  
Some states do not allow limitations on how long an implied  
warranty lasts, so the above limitations may not apply to you.  
IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL,  
SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR  
MULTIPLE DAMAGES SUCH AS, BUT NOT LIMITED TO,  
LOST BUSINESS OR PROFITS ARISING OUT OF THE  
SALE OR USE OF ANY BELKIN PRODUCT, EVEN IF  
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  
2. Your Belkin Customer Service Representative will  
then instruct you on how to forward your receipt and  
Belkin product and how to proceed with your claim.  
Belkin reserves the right to review the damaged Belkin product.  
All costs of shipping the Belkin product to Belkin for inspection  
shall be borne solely by the purchaser. If Belkin determines,  
in its sole discretion, that it is impractical to ship the damaged  
equipment to Belkin, Belkin may designate, in its sole discretion,  
an equipment repair facility to inspect and estimate the cost to  
repair such equipment. The cost, if any, of shipping the equipment  
to and from such repair facility and of such estimate shall be  
borne solely by the purchaser. Damaged equipment must remain  
available for inspection until the claim is finalized. Whenever  
claims are settled, Belkin reserves the right to be subrogated  
under any existing insurance policies the purchaser may have.  
This warranty gives you specific legal rights, and you may also have  
other rights, which may vary from state to state. Some states do  
not allow the exclusion or limitation of incidental, consequential,  
or other damages, so the above limitations may not apply to you.  
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© 2013 Belkin International, Inc. All rights reserved. All trade names are registered trademarks of  
respective manufacturers listed. Windows and Windows Vista are either registered trademarks or  
trademarks of Microsoft Corporation in the United States and/or other countries.  
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