Beko Freezer GNEV021APW User Manual

GNEV021APW  
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5 Using your refrigerator  
14  
1 The refrigerator  
2 Warnings  
ELECTRICAL REQUIREMENTS............ 6  
WARNING! THIS APPLIANCE MUST BE  
EARTHED............................................ 6  
4
5
Indicator Panel................................... 14  
Door Open Alarm: ............................. 15  
Dual cooling system:.......................... 15  
Freezing fresh food ............................ 16  
Recommendations for preservation of  
frozen food ........................................ 17  
ENERGY SAVING TIPS ........................ 7  
Placing the food................................. 17  
Deep-freeze information..................... 18  
Egg tray............................................. 19  
Ion: ................................................... 19  
Sliding Body Shelves.......................... 19  
Chiller compartment........................... 20  
Crisper humidity control sliders........... 20  
Replacing the Interior Light Bulb......... 21  
3 Installation  
Points to be considered when re-  
8
transporting your refrigerator................ 8  
Before operating your refrigerator......... 8  
Electric connection............................... 9  
Disposing of the packaging.................. 9  
Disposing of your old refrigerator.......... 9  
Placing and Installation......................... 9  
Floor balance adjustment..................... 9  
6 Maintenance and cleaning23  
Protection of plastic surfaces ............ 23  
Adjusting the gap between the upper  
door .................................................. 12  
7 Recommended solutions for  
4 Preparation  
13  
the problems  
24  
8 Guarantee Details  
27  
EN  
3
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1 The refrigerator  
1
2
3
*4  
*20  
5
22  
*6  
*20  
7
8
9
21  
*20  
*10  
19  
*11  
12  
*18  
13  
14  
15  
17  
*16 15  
1. Freezer compartment  
2. Fridge compartment  
3. Fridge compartment interior light  
4. Butter and cheese lid  
5. Fan  
12. Bottle shelves  
13. Crisper compartments  
14. Crisper cover  
15. Adjustable front legs  
16. Chiller compartment  
17. Ventilation lid  
6. Ioniser  
7. Fridge compartment glass shelves  
8. Egg tray  
9. Fridge compartment door racks  
10. Wine cellar  
18. Freezer compartment drawers  
19. Freezer Compartment glass shelves  
20. Icematic  
21. Freezer compartment interior light  
22. Indicator Panel  
11. Bottle holder  
*OPTIONAL  
C Figures that take place in this instruction manual are schematic and may not  
correspond exactly with your product. If the subject parts are not included in the  
product you have purchased, then it is valid for other models.  
EN  
4
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2 Warnings  
•DO NOT connect your appliance to the  
electricity supply until all packing and  
transit protectors have been removed.  
• On delivery, check to make sure that  
the product is not damaged and that all  
the parts and accessories are in perfect  
condition.  
• Leave to stand for at least 4 hours  
before switching on to allow compressor  
oil to settle if transported horizontally.  
• Ensure that the plug remains readily  
accessible. Do not use multiple adapter  
bar or extension cable.  
• If you are discarding an old refrigerator  
with a lock or latch fitted to the door,  
disable the lock/latch, ensure that it is  
left in a safe condition to prevent the  
entrapment of young children.  
• Failure to observe these instructions  
may invalidate your right to free service  
during the guarantee period.  
• Keep ventilation openings, in the  
appliance enclosure or in the built-in  
structure, clear of obstruction.  
• This fridge/freezer must only be used  
for its intended purpose i.e the storing  
and freezing of edible foodstuff.  
• Do not use mechanical devices or  
other means to accelerate the defrosting  
process, other than those recommended  
by the manufacturer.  
• Do not dispose of the appliance on a  
fire. At BEKO, the care and protection  
of our environment is an ongoing  
commitment. This appliance which is  
among the latest range introduced is  
particularly environment friendly. Your  
appliance contains non CFC / HFC  
natural substances in the cooling system  
(Called R600a) and in the insulation  
(Called cyclopentane) which are  
potentially flammable if exposed to fire.  
Therefore, take care not to damage, the  
cooling circuit / pipes of the appliance  
in transportation and in use. In case of  
damage do not expose the appliance  
to fire or potential ignition source and  
immediately ventilate the room where the  
appliance is situated.  
• Do not damage the refrigerant circuit.  
• Do not use electrical appliances inside  
the food storage compartments of the  
appliance, unless they are of the type  
recommended by the manufacturer.  
• We suggest you keep these  
instructions in a safe place for easy  
reference.  
• This appliance is not intended for use  
by persons (including children) with  
reduced physical, sensory or mental  
capabilities, or lack of experience and  
knowledge, unless they have been given  
supervision or instruction concerning use  
of the appliance by a person responsible  
for their safety.  
• We suggest you contact your local  
authority for disposal information and  
facilities available.  
• Children should be supervised to  
ensure that they do not play with the  
appliance.  
• See Installation Instructions on on page  
8 for information on suitable location.  
To obtain the best possible  
performance and trouble free operation  
from your appliance it is very important  
to carefully read these instructions.  
EN  
5
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Fuse covers are available from any good  
electrical store.  
ELECTRICAL  
REQUIREMENTS  
Before you insert the plug into the wall  
socket make sure that the voltage and  
the frequency shown on the rating plate  
inside the appliance corresponds to your  
electricity supply.  
IMPORTANT! FITTING A DIFFERENT  
PLUG  
As the colours of the wires in the  
mains lead of this appliance may not  
correspond with the coloured markings  
identifying the terminals in your plug  
proceed as follows: (See diagram).  
Rating label is on the left hand side of  
fridge inner liner.  
We recommend that this appliance be  
connected to the mains supply via a  
1. Connect the green-yellow or green  
(Earth) wire to the terminal in the plug  
suitable switched and fused socket. The  
appliance must be positioned so that the  
plug is accessible.  
marked ‘E’ or with the symbol  
or  
coloured green and yellow or green.  
2. Connect the blue (Neutral) wire to  
the terminal in the plug marked ‘N’ or  
coloured black.  
Should the mains lead of the appliance  
become damaged or should it need  
replacing at any time, it must be  
3. Connect the brown (Live) wire to  
the terminal in the plug marked ‘Lor  
coloured red.  
replaced by a special purpose made  
mains lead which can only be obtained  
from a BEKO Authorised Service Agent.  
With alternative plugs a 13 A fuse must  
be fitted either in the plug or adaptor or  
in the main fuse box. If in doubt contact  
a qualified electrician.  
WARNING! THIS APPLIANCE  
MUST BE EARTHED  
If the fitted moulded plug is not suitable  
for your socket, then the plug should be  
cut off and an appropriate plug fitted.  
Destroy the old plug which is cut off as  
a plug with bared cord could cause a  
shock hazard if inserted into a socket  
elsewhere in the house.  
6mm.  
GREEN &  
YELLOW  
OR  
GREEN  
L
BROWN  
OR  
RED  
The moulded plug on this appliance  
incorporates a 13 A fuse. Should the  
fuse need to be replaced an ASTABEAB  
approved BS 1362 fuse of the same  
rating must be used. Do not forget to  
refit the fuse cover. In the event of losing  
the fuse cover the plug must not be  
used until a replacement fuse cover has  
been fitted. Colour of the replacement  
fuse cover must be the same colour as  
that visible on the pin face of the plug.  
N
22mm.  
BLUE  
OR  
BLACK  
CORD GRIP  
EN  
6
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ENERGY SAVING TIPS  
1- Ensure your appliance is installed in a  
well ventilated area.  
2- Ensure the time between buying  
chilled/frozen food and placing them in  
your appliance is kept to a minimum,  
particularly in summer. We recommend  
you use a cool bag or a special carrier  
bag to carry frozen food.  
3- Do not leave the door (s) of your  
appliance open longer than necessary  
and ensure they are closed properly after  
each opening.  
4- Defrost frozen food in the fridge  
compartment, so that frozen food acts  
as an ice pack to assist cooling in the  
fridge.  
EN  
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7
3 Installation  
Before operating your  
refrigerator  
C Please remember that the manufacturer  
shall not be held liable if the information  
given in the instruction manual is not  
observed.  
Before starting to use your refrigerator  
check the following:  
Points to be considered  
when re-transporting your  
refrigerator  
1. Is the interior of the refrigerator dry and  
can the air circulate freely in the rear of  
it?  
1. Your refrigerator must be emptied and  
2. Clean the interior of the refrigerator as  
recommended in the “Maintenance and  
cleaning” section.  
cleaned prior to any transportation.  
2. Shelves, accessories, crisper and etc.  
in your refrigerator must be fastened  
securely by adhesive tape against any  
jolt before repackaging.  
3. Plug the refrigerator into the wall outlet.  
When the door is open the respective  
interior light will come on.  
3. Packaging must be tied with thick  
tapes and strong ropes and the rules of  
transportation printed on the package  
must be followed.  
4. You will hear a noise as the compressor  
starts up. The liquid and gases sealed  
within the refrigeration system may  
also give rise to noise, even if the  
compressor is not running and this is  
quite normal.  
CAlways remember...  
Every recycled material is an  
indispensable source for the nature and  
for our national resources.  
5. Front edges of the refrigerator may  
feel warm. This is normal. These areas  
are designed to be warm to avoid  
condensation.  
If you wish to contribute to recycling the  
packaging materials, you can get further  
information from the environmental  
bodies or local authorities.  
EN  
8
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Electric connection  
ABefore disposing of your refrigerator,  
cut out the electric plug and, if there  
are any locks on the door, make them  
inoperable in order to protect children  
against any danger.  
Connect your refrigerator to a grounded  
socket which is being protected by a  
fuse with the appropriate capacity.  
Important:  
Placing and Installation  
BThe connection must be in compliance  
BCaution: Never plug the refrigerator  
into the wall outlet during installation.  
Otherwise, risk of death or serious injury  
may arise.  
with national regulations.  
BThe power cable plug must be easily  
accessible after installation.  
BVoltage and allowable fuse protection  
are specified in the “Technical  
Specifications” section.  
1. Install your refrigerator to a place that  
allows ease of use.  
2. Keep your refrigerator away from  
heat sources, humid places and direct  
sunlight.  
BThe specified voltage must be equal to  
your mains voltage.  
BExtension cables and multiway plugs  
3. There must be appropriate air  
ventilation around your refrigerator in  
order to achieve an efficient operation.  
If the refrigerator is to be placed in a  
recess in the wall, there must be at least  
5 cm distance with the ceiling and at  
least 5 cm with the wall.  
must not be used for connection.  
BA damaged power cable must be  
replaced by a qualified electrician.  
BThe appliance must not be operated  
before it is repaired! There is danger of  
electric shock!  
Disposing of the packaging  
If the floor is covered with a carpet, your  
product must be elevated 2.5 cm from  
the floor.  
AThe packing materials may be  
dangerous for children. Keep the  
packing materials out of the reach of  
children or dispose them of by classifying  
them in accordance with the waste  
instructions. Do not dispose them of  
along with the normal household waste.  
4. Place your refrigerator on an even  
floor surface to prevent jolts.  
5. Do not keep your refrigerator in  
ambient temperatures under 10°C.  
The packing of your refrigerator is  
produced from recyclable materials.  
Floor balance adjustment  
If your refrigerator is unbalanced;  
Disposing of your old  
refrigerator  
You can balance your refrigerator by  
turning the front legs of it as illustrated  
in the figure. (See Figure A) The corner  
where the leg exists is lowered when  
you turn in the direction of black arrow  
and raised when you turn in the opposite  
direction. Taking help from someone to  
slightly lift the refrigerator will facilitate  
this process.  
Dispose of your old machine without  
giving any harm to the environment.  
AYou may consult your authorized dealer  
or waste collection center of your  
municipality about the disposal of your  
refrigerator.  
EN  
9
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Door height adjustment  
2. Loosen the three screws of the hinges  
of the lower door, which you wish to  
escalate, with the help of a screwdriver  
as shown in the figure below. (Do not  
remove completely)  
In case there is a problem with the  
alignment of the doors with respect  
to each other, they may be re-aligned  
vertically in the order given below.  
Ensure that door shelves are empty  
when adjusting the door height.  
(See Figure C)  
1. Remove the lower ventilation cover by  
unscrewing its screws as shown in the  
figure below. (See Figure B)  
2
(C)  
(A)  
4
1
2
3
(B)  
2
EN  
10  
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• If the freezer compartment door is  
lower than the fridge compartment door,  
bring them to the same level by turning  
the turning the elevation screw on the  
After bringing the doors to the same level  
by elevating the front part with the aid of  
the elevation screws,ensure the doors of  
the refrigerator shall close properly. If the  
freezer compartment side in the direction doors do not close properly, this might  
of arrow using a M6 Allen wrench as  
illustrated in Figure D.  
adversely affect the efficiency of the  
refrigerator.  
• If the freezer compartment door is  
higher than the fridge compartment  
door, bring them to the same level  
by turning the elevation screw on the  
freezer compartment side in the reverse  
direction of arrow using a M6 Allen  
wrench as illustrated in Figure D.  
(D)  
EN  
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11  
Adjusting the gap between  
the upper door  
C Using a screwdriver, remove the  
screw of upper hinge cover of the door  
you want to adjust.  
CYou can adjust the gap between the  
fridge compartment doors as illustrated  
in the figures.  
Door shelves should be empty when  
adjusting the door height.  
The hinge cover contains wiring.  
Power must be disconnected at the  
wall socket before removing cover.  
C Adjust the door appropriately as you  
desire by loosing the screws.  
Great care must be taken when  
replacing the cover.  
C Fix the door you have adjusted by  
tightening the screws without changing  
the position of the door.  
C Replace the hinge cover and fix with  
the screw.  
EN  
12  
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4 Preparation  
C Your refrigerator should be installed at  
least 30 cm away from heat sources  
such as hobs, ovens, central heater  
and stoves and at least 5 cm away  
from electrical ovens and should not be  
located under direct sunlight.  
C The ambient temperature of the room  
where you install your refrigerator  
should at least be 5°C. Operating your  
refrigerator under cooler conditions  
than this is not recommended with  
regard to its efficiency.  
C Please make sure that the interior of  
your refrigerator is cleaned thoroughly.  
C If two refrigerators are to be installed  
side by side, there should be at least 2  
cm distance between them.  
C When you operate your refrigerator  
for the first time, please observe the  
following instructions during the initial  
six hours.  
- The door should not be opened  
frequently.  
- It must be operated empty without  
any food in it.  
- Do not unplug your refrigerator. If  
a power failure occurs out of your  
control, please see the warnings in  
the “Recommended solutions for the  
problems” section.  
C Original packaging and foam  
materials should be kept for future  
transportations or moving.  
EN  
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13  
5 Using your refrigerator  
Indicator Panel  
The Indicator panel provides information and control of the settings.  
1
*2  
3
7
*6  
5
4
1. Freezer Compartment Temperature  
4. Fridge Compartment Temperature  
Indicator  
Setting Button  
2. Error Status Indicator  
5. Economy Mode Indicator  
6. Ioniser Indicator  
3. Fridge Compartment Temperature  
Indicator  
7. Freezer Compartment Temperature  
Setting Button  
C Figures that take place in this instruction manual are schematic and may not  
correspond exactly with your product. If the subject parts are not included in the  
product you have purchased, then it is valid for other models.  
EN  
14  
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1. Freezer Compartment  
Temperature Indicator  
It indicates the temperature set for  
Freezer Compartment.  
6. Ioniser Indicator  
Indicator light lights up continuously. This  
light indicates that your refrigerator is  
protected against the bacteria.  
2. Error Status Indicator  
7. Freezer Compartment  
If your refrigerator does not cool  
Temperature Setting Button  
adequately or if there is a sensor failure,  
this indicator will be activated. When this  
indicator is active, Freezer Compartment  
Temperature indicator will display "e"  
and Fridge Compartment Temperature  
Indicator will display numbers such  
as "1, 2, 3…". These numbers on the  
indicator provides information about the  
error to the service personnel.  
Press this button to set the temperature  
of the freezer compartment to -18, -20,  
-22, -24, -18... respectively. Press this  
button to set the desired temperature for  
the Freezer Compartment.  
Door Open Alarm:  
When the door of the fridge  
compartment remains open for 1 minute,  
an audible Door Open Alarm will be  
activated and heard. Just press any  
button on the indicator or close the open  
door to silence the alarm.  
3. Fridge Compartment Temperature  
Indicator  
Indicates the temperature set for Fridge  
Compartment.  
4. Fridge Compartment Temperature  
Setting Button  
Dual cooling system:  
Press this button to set the temperature  
of the fridge compartment to 8, 6, 4, 2,  
8... respectively.Press this button to set  
the desired temperature for the Fridge  
Compartment.  
Your refrigerator is equipped with two  
separate cooling systems to cool the  
fresh food compartment and freezer  
compartment. Thus, air in the fresh food  
compartment and freezer compartment  
do not get mixed. Thanks to these two  
separate cooling systems, cooling speed  
is much higher then other refrigerators.  
Odours in the compartments do not  
get mixed. Also additional power saving  
is provided since the defrosting is  
performed individually.  
5. Economy Mode Indicator  
Indicates that the refrigerator is running  
in energy-efficient mode.  
EN  
15  
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Fridge  
Freezer Compartment  
Adjustment  
Compartment Explanations  
Adjustment  
-18°C  
4°C  
This is the normal recommended setting.  
These settings are recommended when the ambient  
temperature exceeds 30°C.  
-20,-22 or -24°C  
4°C  
Use when you wish to freeze your food in a short  
time. Your refrigerator will return to its previous mode  
when the process is over.  
If you think that your fridge compartment is not cold  
enough because of the hot conditions or frequent  
opening and closing of the door.  
You can use it when your fridge compartment is  
overloaded or need to cool down food rapidly.  
Activate this a few hours before if adding large  
quantities.  
Quick Freeze  
4°C  
2°C  
-18°C or colder  
-18°C or colder  
Quick Fridge  
Food to be frozen must be put in the  
freezer compartment. (They should not  
be allowed to come in contact with  
the previously frozen items to prevent  
their partial thawing. Freezing capacity  
of our product is given in the technical  
specifications of your refrigerator.)  
Freezing fresh food  
It must be preferred to wrap or cover  
the food before placing them in the  
refrigerator.  
Hot food must cool down to the room  
temperature before putting them in the  
refrigerator.  
Periods given in the information about  
deep freeze must be obeyed for  
storage times.  
The foodstuff that you want to freeze  
must be fresh and in good quality.  
Frozen food must be used immediately  
after they are thawed and they should  
never be re-frozen.  
Foodstuff must be divided into portions  
according to the familys daily or meal  
based consumption needs.  
Please observe the following  
instructions to obtain the best results.  
The foodstuff must be packaged in an  
airtight manner to prevent them from  
drying even if they are going to be kept  
for a short time.  
1. Do not freeze too large quantities of  
food at one time. The quality of the  
food is best preserved when it is frozen  
right through to the core as quickly as  
possible.  
Materials to be used for packaging  
must be tear-proof and resistant to  
cold, humidity, odor, oils and acids and  
they must also be airtight. Moreover,  
they must be well closed and they must  
be made from easy-to-use materials  
that are suitable for deep freeze usage.  
2. Placing warm food into the freezer  
compartment causes the cooling  
system to operate continuously until the  
food is frozen solid.  
3. Take special care not to mix already  
frozen food and fresh food.  
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Recommendations for  
preservation of frozen food  
Placing the food  
Various frozen food  
Prepacked commercially frozen  
food should be stored in accordance  
with the frozen food manufacturer's  
Freezer  
compartment  
shelves  
such as meat, fish,  
ice cream, vegetables  
and etc.  
instructions for a  
food storage compartment.  
( 4 star) frozen  
Egg tray  
Egg  
To ensure that the high quality achieved  
by the frozen food manufacturer and  
the food retailer is maintained, the  
following should be remembered:  
Fridge  
compartment  
shelves  
Food in pans, covered  
plates and closed  
containers  
1. Put packages in the freezer as quickly  
as possible after purchase.  
Small and packaged  
food or drinks (such  
as milk, fruit juice and  
beer)  
Fridge  
compartment door  
shelves  
2. Ensure that contents are labeled and  
dated.  
3. Do not exceed "Use By", "Best Before"  
Crisper  
Vegetables and fruits  
dates on the packaging.  
Delicatessen products  
(cheese, butter, salami  
and etc.)  
Freshzone  
compartment  
Defrosting  
The freezer compartment defrosts  
automatically.  
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WARNING! A  
Deep-freeze information  
• Foodstuff must be divided into portions  
according to the familys daily or meal  
based consumption needs.  
Food must be frozen as rapidly as  
possible when they are put in a  
refrigerator in order to keep them in  
good quality.  
• Foodstuff must be packaged in an  
airtight manner to prevent them from  
drying even if they are going to be kept  
for a short time.  
The TSE norm requires (according to  
certain measurement conditions) the  
refrigerator to freeze at least 4.5 kg of  
foodstuff at 32°C ambient temperature  
to -18°C or lower within 24 hours for  
every 100-liters of freezer volume.  
Materials necessary for packaging:  
• Cold resistant adhesive tape  
• Self adhesive label  
• Rubber rings  
It is possible to keep the food for  
a long time only at -18°C or lower  
temperatures.  
• Pen  
You can keep the freshness of food  
for many months (at -18°C or lower  
temperatures in the deep freeze).  
Materials to be used for packaging  
the foodstuff must be tear-proof and  
resistant to cold, humidity, odor, oils and  
acids.  
Foodstuff to be frozen should not be  
allowed to come in contact with the  
previously frozen items to prevent their  
partial thawing.  
Frozen food must be used immediately  
after they are thawed and they should  
never be re-frozen.  
EN  
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Egg tray  
Sliding Body Shelves  
You can install the egg holder to the  
desired door or body shelf.  
Sliding body shelves can be pulled  
by slightly lifting up from the front and  
moved back and forth. They come to a  
stop point when pulled towards front to  
allow you reach the foods placed at the  
back of the shelf; when it is pulled after  
slightly lifted upwards at the second stop  
point, the body shelf will be released.  
Never store the egg holder in the freezer  
compartment  
Ion:  
(in some models)  
The shelf should be hold tightly from the  
bottom as well in order to prevent it from  
tipping over. The body shelf is placed on  
the rails at the sides of the refrigerator  
body by bringing it to one lower or one  
upper level.  
Air is ionized by means of the ionizer  
system in the fridge compartment air  
duct. Thanks to this system, air-borne  
bacteria and particles that cause odour  
are removed.  
The body shelf should be pushed  
backwards to seat it completely.  
1
2
3
4
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Chiller compartment  
Crisper humidity control  
sliders  
If you wish to use the storage  
container under the shelf as the Chiller  
compartment, the storage container  
under the shelf should be placed as  
shown in the picture.  
Crisper of your refrigerator is designed  
specially to keep your vegetables freshly  
without loosing their humidity. Cold air  
circulates basically around the crisper  
and the amount of the cold air passing  
through the crisper is controlled by the  
sliders on the front side of the crisper  
cover.  
Chiller compartments enable the foods  
to be frozen become ready for freezing.  
You can also use these compartments to  
store your food at a temperature a few  
degrees below the fridge compartment.  
You can adjust the humidity control  
sliders to a suitable position according  
to the humidity and cooling condition of  
your food in the crisper.  
You can increase the inner volume of  
your refrigerator by removing any of  
the chiller compartments. To do this,  
pull the compartment towards yourself;  
the compartment will lean against the  
stopper and stop. This compartment will  
be released when you lift it about 1 cm  
and pull it towards yourself.  
If you want your food in the crisper  
to cool more, open the holes of the  
humidity control sliders and if you want  
them to cool less and keep their humidity  
for a longer time, close the holes.  
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Replacing the Interior Light  
Bulb  
Should the light fail to work, proceed as  
follows:  
1. Switch off at the socket outlet and pull  
out the mains plug.  
Remove all shelves and drawers for easy  
access.  
2. Illumination covers in freezer and  
fridge sections are opened by pressing  
by hand; first release one side and then  
the other by pressing on the sides as  
shown in the figures.  
3. First check that the bulb has not  
worked loose by ensuring that it  
is screwed securely in the holder.  
Reinsert the plug and switch on. If the  
bulb works, reinstall the light cover by  
inserting the rear lug and pushing up to  
locate the front two lugs.  
4. If the light still fails to work, switch  
off at the socket outlet and pull out the  
mains plug. Replace the bulb with a new  
15 watt (max) screw cap E14 (SES) bulb.  
5. Carefully dispose of the burnt-out light  
bulb immediately.  
Replacement light bulb can easily be  
obtained from a good local electrical or  
DIY store.  
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6 Maintenance and cleaning  
Protection of plastic  
surfaces  
ANever use gasoline, benzene or similar  
substances for cleaning purposes.  
BWe recommend that you unplug the  
C Do not put the liquid oils or oil-cooked  
meals in your refrigerator in unsealed  
containers as they damage the plastic  
surfaces of your refrigerator. In case of  
spilling or smearing oil on the plastic  
surfaces, clean and rinse the relevant  
part of the surface at once with warm  
water.  
appliance before cleaning.  
BNever use any sharp abrasive  
instrument, soap, household cleaner,  
detergent and wax polish for cleaning.  
C Use lukewarm water to clean the  
cabinet of your refrigerator and wipe it  
dry.  
C Use a damp cloth wrung out in a  
solution of one teaspoon of bicarbonate  
of soda to one pint of water to clean  
the interior and wipe it dry.  
BMake sure that no water enters the  
lamp housing and other electrical items.  
BIf your refrigerator is not going to be  
used for a long period of time, unplug  
the power cable, remove all food, clean  
it and leave the door ajar.  
C Check door seals regularly to ensure  
they are clean and free from food  
particles.  
ATo remove door racks, remove all the  
contents and then simply push the  
door rack upwards from the base.  
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7 Recommended solutions for the problems  
Please review this list before calling the service. It might save you time and money.  
This list includes frequent complaints that are not arising from defective workmanship  
or material usage. Some of the features described here may not exist in your product.  
The refrigerator does not operate.  
Is the refrigerator properly plugged in? Insert the plug to the wall socket.  
Is the fuse of the socket which your refrigerator is connected to or the main fuse  
blown out? Check the fuse.  
Condensation on the side wall of the fridge compartment (MULTIZONE, COOL  
CONTROL and FLEXI ZONE).  
Very cold ambient conditions. Frequent opening and closing of the door. Highly  
humid ambient conditions. Storage of food containing liquid in open containers.  
Leaving the door ajar. Switching the thermostat to a colder degree.  
Decreasing the time the door left open or using it less frequently.  
Covering the food stored in open containers with a suitable material.  
Wipe the condensation using a dry cloth and check if it persists.  
Compressor is not running  
Protective thermic of the compressor will blow out during sudden power failures or  
plug-out plug-ins as the refrigerant pressure in the cooling system of the refrigerator  
has not been balanced yet. Your refrigerator will start running approximately after 6  
minutes. Please call the service if the refrigerator does not startup at the end of this  
period.  
The fridge is in defrost cycle. This is normal for a full-automatically defrosting  
refrigerator. Defrosting cycle occurs periodically.  
Your refrigerator is not plugged into the socket. Make sure that the plug is properly fit  
into the socket.  
Are the temperature adjustments correctly made?  
Power might be cut off.  
The fridge is running frequently or for a long time.  
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Your new product may be wider than the previous one. This is quite normal. Large  
refrigerators operate for a longer period of time.  
The ambient room temperature may be high. This is quite normal.  
The refrigerator might have been plugged in recently or might have been loaded  
with food. Cooling down of the refrigerator completely may last for a couple of hours  
longer.  
Large amounts of hot food might have been put in the refrigerator recently. Hot  
food causes longer running of the refrigerator until they reach the safe storage  
temperature.  
Doors might have been opened frequently or left ajar for a long time. The warm air  
that has entered into the refrigerator causes the refrigerator to run for longer periods.  
Open the doors less frequently.  
Freezer or fridge compartment door might have been left ajar. Check if the doors are  
tightly closed.  
The refrigerator is adjusted to a very low temperature. Adjust the refrigerator  
temperature to a warmer degree and wait until the temperature is achieved.  
Door seal of the fridge or freezer may be soiled, worn out, broken or not properly  
seated. Clean or replace the seal. Damaged/broken seal causes the refrigerator to  
run for a longer period of time in order to maintain the current temperature.  
Freezer temperature is very low while the fridge temperature is sufficient.  
The freezer temperature is adjusted to a very low temperature. Adjust the freezer  
temperature to a warmer degree and check.  
Fridge temperature is very low while the freezer temperature is sufficient.  
The fridge temperature might have been adjusted to a very low temperature. Adjust  
the fridge temperature to a warmer degree and check.  
Food kept in the fridge compartment drawers are freezing.  
The fridge temperature might have been adjusted to a very low temperature. Adjust  
the fridge temperature to a warmer degree and check.  
Temperature in the fridge or freezer is very high.  
The fridge temperature might have been adjusted to a very high degree. Fridge  
adjustment has an effect on the temperature of the freezer. Change the temperature  
of the fridge or freezer until the fridge or freezer temperature reaches to a sufficient  
level.  
Doors might have been opened frequently or left ajar for a long time; open them less  
frequently.  
Door might have been left ajar; close the door completely.  
Large amount of hot food might have been put in the refrigerator recently. Wait until  
the fridge or freezer reaches the desired temperature.  
The refrigerator might have been plugged in recently. Cooling down of the refrigerator  
completely takes time.  
The operation noise increases when the refrigerator is running.  
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The operating performance of the refrigerator may change due to the changes in the  
ambient temperature. It is normal and not a fault.  
Vibrations or noise.  
The floor is not even or it is weak. The refrigerator rocks when moved slowly. Make  
sure that the floor is strong enough to carry the refrigerator, and level.  
The noise may be caused by the items put onto the refrigerator. Items on top of the  
refrigerator should be removed.  
There are noises coming from the refrigerator like liquid spilling or spraying.  
Liquid and gas flows happen in accordance with the operating principles of your  
refrigerator. It is normal and not a fault.  
There is a noise like wind blowing.  
Fans are used in order to cool the refrigerator. It is normal and not a fault.  
Condensation on the inner walls of refrigerator.  
Hot and humid weather increases icing and condensation. It is normal and not a  
fault.  
Doors might have been left ajar; make sure that the doors are closed fully.  
Doors might have been opened frequently or left ajar for a long time; open them less  
frequently.  
Humidity occurs on the outside of the refrigerator or between the doors.  
There might be humidity in the air; this is quite normal in humid weather. When the  
humidity is less, condensation will disappear.  
Bad odour inside the refrigerator.  
Inside of the refrigerator must be cleaned. Clean the inside of the refrigerator with a  
sponge, lukewarm water or carbonated water.  
Some containers or package materials might cause the smell. Use a different  
container or different brand packaging material.  
The door is not closing.  
Food packages may prevent the door's closing. Replace the packages that are  
obstructing the door.  
The refrigerator is not completely upright on the floor and rocking when slightly  
moved. Adjust the elevation screws.  
The floor is not level or strong. Make sure that the floor is level and capable to carry  
the refrigerator.  
Crispers are stuck.  
The food might be touching the ceiling of the drawer. Rearrange food in the drawer.  
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8 Guarantee Details  
GUARANTEE DETAILS  
Your new Beko product is guaranteed against the cost of breakdown repair for  
twelve months from the date of the original purchase.  
What is covered?  
Repairs necessary as a result of faulty materials, defective components or  
manufacturing defect.  
The cost of functional replacement parts, but excluding consumable items.  
The labour costs of a Beko approved repairer to carry out the repair.  
What is not covered?  
Transit, delivery or accidental damage or misuse and abuse.  
• Cabinet or appearance parts, including control knobs, flaps, handles or  
container lids.  
Accessories or consumable items including but not limited to, ice trays,  
scrapers, cutlery baskets, filters and light bulbs.  
Repairs required as a result of unauthorised repair or inexpert installation that  
fails to meet the requirements contained in the user instruction book.  
Repairs to products used on commercial or non-residential household  
premises.  
Loss of frozen food in freezers or fridge/freezers. (Food loss insurance is  
often included within your household contents insurance policy, or may be  
available separately from your retailer).  
Important notes.  
Your Beko product is designed and built for domestic household use only.  
The guarantee will be void if the product is installed or used in commercial  
or non-residential domestic household premises.  
The product must be correctly installed, located and operated in accordance  
with the instructions contained in the User Instructions Booklet provided.  
Professional installation by a qualified Electrical Domestic Appliance Installer  
is recommended for all Washing Machines, Dishwashers and Electric Cookers  
• Gas Cookers must only be installed by a Gas Safe (or BORD GAIS) registered  
Gas Installer.  
The guarantee is given only within the boundaries of the United Kingdom  
and the Republic of Ireland.  
The guarantee is applicable only to new products and is not transferable if  
the product is resold.  
Beko disclaims any liability for incidental or consequential damages.  
The guarantee does not in anyway diminish your statutory or legal rights.  
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BEKO plc  
Beko House  
Caxton Way  
Watford  
Hertfordshire  
WD18 8UF  
Tel: 0845 6004911  
Fax: 0845 6004922  
Printed in Turkey  
Part no: 57 1573 0000  
AB  
Revision no:  
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