Barco Projector GALAXY NW 12 User Manual

PMP kit  
Installation manual  
Galaxy NH-12, NW-12, Galaxy NW-12  
R7649672K  
R7649676K  
R59770498/01  
28/02/2011  
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Changes  
Barco provides this manual ’as is’ without warranty of any kind, either expressed or implied, including but not limited to the implied war-  
ranties or merchantability and tness for a particular purpose. Barco may make improvements and/or changes to the product(s) and/or the  
program(s) described in this publication at any time without notice.  
This publication could contain technical inaccuracies or typographical errors. Changes are periodically made to the information in this  
publication; these changes are incorporated in new editions of this publication.  
Copyright ©  
All rights reserved. No part of this document may be copied, reproduced or translated. It shall not otherwise be recorded, transmitted or  
stored in a retrieval system without the prior written consent of Barco.  
Disposal Information  
This equipment has required the extraction and use of natural resources for its production. It may contain hazardous substances for health  
and environment. In order to avoid the dissemination of those substances in the environment and to diminish the pressure on natural  
resources, we encourage you to use the appropriate take-back systems. Those systems will reuse or recycle most of the materials of your  
end of life equipment in a sound way.  
The crossed-out wheeled bin symbol invites you to use those systems. If you need more information on the collection, reuse and recycling  
systems, please contact your local or regional waste administrator. You can also contact us for more information on the environmental  
performances of our products.  
Guarantee and Compensation  
Barco provides a guarantee relating to perfect manufacturing as part of the legally stipulated terms of guarantee. On receipt, the purchaser  
must immediately inspect all delivered goods for damage incurred during transport, as well as for material and manufacturing faults Barco  
must be informed immediately in writing of any complaints.  
The period of guarantee begins on the date of transfer of risks, in the case of special systems and software on the date of commissioning,  
at latest 30 days after the transfer of risks. In the event of justied notice of complaint, Barco can repair the fault or provide a replacement  
at its own discretion within an appropriate period. If this measure proves to be impossible or unsuccessful, the purchaser can demand a  
reduction in the purchase price or cancellation of the contract. All other claims, in particular those relating to compensation for direct or  
indirect damage, and also damage attributed to the operation of software as well as to other services provided by Barco, being a component  
of the system or independent service, will be deemed invalid provided the damage is not proven to be attributed to the absence of properties  
guaranteed in writing or due to the intent or gross negligence or part of Barco.  
If the purchaser or a third party carries out modications or repairs on goods delivered by Barco, or if the goods are handled incorrectly,  
in particular if the systems are commissioned operated incorrectly or if, after the transfer of risks, the goods are subject to inuences not  
agreed upon in the contract, all guarantee claims of the purchaser will be rendered invalid. Not included in the guarantee coverage are  
system failures which are attributed to programs or special electronic circuitry provided by the purchaser, e.g. interfaces. Normal wear as  
well as normal maintenance are not subject to the guarantee provided by Barco either.  
The environmental conditions as well as the servicing and maintenance regulations specied in the this manual must be complied with by  
the customer.  
Trademarks  
Brand and product names mentioned in this manual may be trademarks, registered trademarks or copyrights of their respective holders.  
All brand and product names mentioned in this manual serve as comments or examples and are not to be understood as advertising for  
the products or their manufacturers.  
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Table of contents  
TABLE OF CONTENTS  
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Table of contents  
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1. Safety instructions  
1. SAFETY INSTRUCTIONS  
1.1 Safety during kit installation  
WARNING: The procedures below may only be performed by Barco trained and qualied technicians.  
WARNING: Power down the projector and remove the power cord form the wall outlet before removing any  
of the projector covers.  
WARNING: The projector must be cooled down before removing any of the projector covers: wait for the cool  
down cycle to nish after switching the projector to standby (the sound of the fans comes to a very low level)  
and wait for 15 more minutes before starting any of the procedures below.  
CAUTION: Wear a wrist band which is connected to the ground while handling the electrostatic discharge  
sensitive parts.  
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1. Safety instructions  
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2. PMP kit  
2. PMP KIT  
2.1 Introduction  
Introduction  
In case of failure of a PMP, it must be replaced by a (blank) new one. However, since most of the projector related data is stored  
on this board, this data will be lost while replacing the board. This includes not only key data such as Projector Device Type and  
Projector Serial Number, but also the full set of factory settings of the projector which are indispensable to get a good quality image:  
uniformity, colors, gray levels, etc. Not having this factory settings will denitely result in a POOR QUALITY IMAGE.  
To avoid loss of data, it is a must to make a backup of all the settings using the software tool Projector Support. This tool makes  
it possible to make a full backup, including Projector Device Type, Projector Serial Number and Runtimes and full factory settings.  
When restoring the (original!) backup on a (blank!) PMP, it will be fully congured in the way it was by the time of the backup.  
In the situation where no backup is available and the PMP is not working properly, try to connect to the projector via Ethernet anyway  
and use the Projector Support tool to make a backup. Most probably, this will be successful. If not, you will have to contact Barco.  
The Projector Support tool can be found on TDE on BarcoZone ( http://kuunet.barco.com/bgs/global/TDE2/ ):  
search for Software, using string “Projector Support”)  
2.2 Kit description  
Scope  
Two different kits are available. The table below points out which one to use.  
Kit number  
Projector type  
Galaxy NH-12  
NH-12  
Projector article number  
R9040400  
R7649672K  
R9010610  
iD LH-12  
R9010620  
iCon NH-12  
Galaxy NW-12  
NW-12  
R9010600  
R7649676K  
R9040410  
R9010700  
Kit content  
The kit contains a blank PMP.  
2.3 Kit installation (overview)  
Overview of the kit installation  
1. Use Projector Support tool and make a backup of the settings of the PMP to be replaced  
2. Replace the faulty PMP by the new one of the kit  
3. Restore the backup  
4. Upgrade the projector to the desired software version  
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2. PMP kit  
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3. Kit installation (detailed)  
3. KIT INSTALLATION (DETAILED)  
CAUTION: This procedure may only be performed by Barco trained and qualied technicians.  
3.1 Making a backup of the PMP to be replaced  
Introduction  
If a PMP fails, communication via Ethernet is most probably still possible. This implies that a backup can still be made using the  
Projector Support tool. If there is no more communication with the faulty PMP, Barco’s helpdesk must be contacted.  
How to make a backup of the PMP to be replaced?  
3.2 Replacing the faulty PMP  
3.2.1  
Removing the input module  
Input layers 3, 4 and 5 can be installed or removed without taking out the complete input module!  
The input module with all of the input layers can be removed as a unit!  
Necessary tools  
Torx screwdriver T10  
How to remove the input module?  
1. Remove the covers (see concerning chapters):  
-
-
-
rear cover  
top cover  
engine fan cover 1  
2. Remove the four screws xing the preformatter unit to the input module  
Image 3-1  
Preformatter unit: xing screws  
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3. Kit installation (detailed)  
3. Lift the preformatter unit a bit and unplug the following connectors:  
-
-
-
-
J100, J101, J102 on the preformatter: data from the PMP  
J11 on the preformatter: power supply from the power box  
J410 on the PMP: commands from the local keypad  
J13 on the PMP: commands from the IR receiver  
4. Remove the screw xing the three grounding wires  
5. Flip over the preformatter unit  
Or,  
Unplug the other connectors on the preformatter unit and remove the unit  
6. Remove both xing screws on the front panel of the input module  
Image 3-2  
Input module: xing front screws  
7. Remove the three screws xing the input module to the chassis  
Image 3-3  
Input module: xing screws chasis  
8. Lift the input module a bit and unplug the connectors on the PMP:  
-
-
-
-
-
-
-
J15: power supply from the power box  
J19: IC2 to the desktop input  
J23; I2C from the power box  
J14: sync from the engine controller  
J22: I2C to the engine controller  
J11: ethernet wire from the front panel  
J2 and J3 on the LVDS interface (which is mounted on the PMP): data from the desktop input  
9. Remove the input module  
3.2.2  
Removing the PMP  
Necessary tools  
Torx screwdriver T10  
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3. Kit installation (detailed)  
How to remove the PMP?  
1. Remove the input module (see concerning chapter)  
2. Remove both screws xing the PMP to the front plate  
Image 3-4  
PMP: front xing screws  
3. Remove the side screws xing the input boards to the PMP  
Image 3-5  
4. Disconnect the PMP from the inputs by unplugging the board-to-board connectors  
Image 3-6  
PMP: unplug from input boards  
5. Remove the LVDS connector from the PMP (see chapter LVDS interface )  
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3. Kit installation (detailed)  
Image 3-7  
PMP: xing screws of the LVDS interface  
6. Remove the screws xing the PMP fan assembly to the PMP  
Image 3-8  
PMP fan assembly: xing screws (1)  
Image 3-9  
PMP fan assembly: xing screws (2)  
3.2.3  
Installing the PMP  
How to install the PMP?  
1. Put the PMP fan assembly on the PMP and x it using 6 screws  
Image 3-10  
PMP fan assembly: xing screws (1)  
Image 3-11  
PMP fan assembly: xing screws (2)  
2. Fix the LVDS interface to the PMP (see chapter LVDS interface)  
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3. Kit installation (detailed)  
Image 3-12  
PMP: xing screws of the LVDS interface  
3. Connect the PMP to the inputs by plugging in the board-to-board connectors  
Image 3-13  
PMP: plug into the input board connectors  
4. Fix the PMP to the input boards using the side screws  
Image 3-14  
PMP: side screws xing the input boards  
5. Fix the PMP to the front plate using two screws  
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3. Kit installation (detailed)  
Image 3-15  
PMP: front xing screws  
6. install the input module into the projector (see concerning chapter)  
3.2.4  
Installing the input module  
Necessary tools  
Torx screwdriver T10  
How to install the input module?  
1. Put the connector next to its correct position and plug in the connectors:  
-
-
-
-
-
-
-
J15: power supply from connector 6 on the power box  
J19: IC2 to connector J320 on the desktop input  
J23; I2C from connector 13 on the power box  
J14: sync from connector J4 on the engine controller  
J22: I2C to connector J5 on the engine controller  
J11: ethernet wire from the front panel  
J2 and J3 on the LVDS interface (which is mounted on the PMP): data from connectors J200 and J300 on the desktop input  
2. Lower the input module until it is in its nal position and x it using three xing screws  
Image 3-16  
Input module: xing screw chasis  
3. Fix the front plate of the input module using two screws  
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3. Kit installation (detailed)  
Image 3-17  
input module: xing front screws  
4. Put the preformatter unit next to its correct position and plug in the connectors:  
-
-
-
-
J100, J101, J102 on the preformatter: data from connectors J823, J824 and J825 on the PMP  
J11on the preformatter: power supply from connector 6 on the power box  
J410 on the PMP: commands from connector J410 on the local keypad  
J13 on the PMP: commands from the IR receiver  
5. Use one screw to x the three grounding wires to the preformatter  
6. Fix the preformatter unit to the input module using four screws  
Image 3-18  
Preformatter unit: front screws  
7. Install the covers (see concerning chapters):  
-
-
-
engine fan cover 1  
top cover  
rear cover  
3.3 Restoring the backup  
Procedure  
Restore the backup using Projector Support tool. For more details, see "Backup and restore data", page 15.  
3.4 Upgrade the projector to the desired software version  
Introduction  
Projector upgrade is done through Ethernet. Prior to starting the procedure below, make sure the Ethernet settings in the OSD are  
set to the correct values to make Ethernet communication possible between computer and projector.  
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3. Kit installation (detailed)  
Necessary tools  
Computer or laptop, connected to the projector through Ethernet  
How to upgrade the projector software?  
1. Enter the correct Ethernet settings in the OSD of the projector  
2. Download the desired upgrade tool to your computer or laptop  
3. Run the upgrade tool  
NW- x v03.01.0001.exe  
device  
version  
Image 3-19  
Upgrade tool: example for NW-12 and Galaxy NW-12  
CAUTION: Refer to the User guide to enter the Ethernet settings in the OSD of the projector  
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A. Backup and restore data  
A. BACKUP AND RESTORE DATA  
Overview  
About this chapter  
It is extremely important to make backups of your projector data after each setting change.  
This chapter describes how to use Barco’s Projector Support software tool to make a backup of the key data of a projector and how  
to restore this backup.  
A full backup holds the full set of data which is available on the PMP of the projector:  
panel settings  
projector settings  
standard/customer les  
serial number  
history  
runtimes  
option key  
etc.  
Recovery of the serial number and the runtimes is possible, on condition that the processor of the target PMP does not contain this  
information yet (i.e. it must be a new PMP).  
In a (local) network where multiple PMP boards are present, only replace one PMP at a time to prevent restoring  
a backup to a wrong PMP.  
CAUTION: A backup le includes alignment data that is related to the original projector only: uploading these  
les to another projector may result in bad image quality!  
CAUTION: Pressing <Clear settings> in the Tools section deletes all data from the PMP, even default settings  
and factory data!  
A.1 Connecting to the projector through Projector Support  
How to connect to the projector?  
1. Add both the projector and the computer to the same (local) network  
2. Switch on the projector and leave it in standby mode  
3. On the computer, run the Projector Support tool  
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A. Backup and restore data  
Image A-1  
Projector Support tool: user interface  
4. In the Communication Parameters section, enter the IP address or the hostname of the projector  
Image A-2  
Projector Support tool: enter IP address or hostname  
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A. Backup and restore data  
Tip:  
You can also press the Query button. A list appears, showing all the projectors that are connected to the same network.  
In this list, select the desired projector and hit OK.  
Image A-3  
Projector Support tool: select Query  
Image A-4  
Projector Support tool: example of a query list  
Special case in the Query list  
If DHCP is disabled in the projector’s network settings and the xed IP address of the projector (PMP) is not known and happens to  
be outside the range of the local network, the PMP is listed in red font.  
Image A-5  
Projector Support tool: example of a query list  
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A. Backup and restore data  
Select it and hit OK to open a new window where the network settings can be manually changed. It is advised to switch DHCP to  
On to continue.  
Image A-6  
Projector Support tool: change DHCP setting to ON  
Image A-7  
Projector Support tool: conrm network settings  
A.2 Making a backup of the projector’s key data  
How to make a backup of the projector’s key data?  
It is assumed that communication with the projector has been established through Projector Support.  
1. In the Backup section of the Projector Support tool user interface, hit Browse  
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A. Backup and restore data  
Image A-8  
Projector Support tool: select browse in the Backup section  
2. Select a target folder on the computer to save the backup of the projector data  
Image A-9  
Projector Support tool: browse to the backup folder  
3. Change the le name (optional) and hit Save  
Image A-10  
Projector Support tool: change the name of the backup le (optional)  
4. In the Backup section, hit All settings  
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A. Backup and restore data  
Image A-11  
Projector Support tool: start the backup of all settings  
5. Wait for the backup process to be nished.  
Image A-12  
Projector Support tool: progress bar  
A successful backup is indicated by a green oval.  
Image A-13  
Projector Support tool: backup successful  
An error is indicated by a brief description and a red oval. Solve the cause of the error and retry.  
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A. Backup and restore data  
CAUTION: It is not allowed to do any manual change to a backup le. A changed le cannot be restored!  
A.3 Restoring a set of key data  
CAUTION: If a backup le has been manually changed, it will no longer be possible to restore it in the pro-  
jector!  
Different levels of restore  
Different situations lead to different levels of restore:  
restore data to a used PMP which already holds data and settings  
restore data to a new PMP which has no data and settings yet  
When restoring to a new PMP, the Projector Support tool automatically manages the full restore. This means that the operator can  
not interact. The serial number and history are restored as well.  
When restoring to a used PMP, a selection of the les to be restored can be made. The Projector Support tool however manages  
the les which are critical:  
serial number, runtimes, etc. will not be overwritten  
option keys will not be blanked or overwritten  
some les will be merged: newly added data (e.g. custom geometry les) will not be lost  
some settings (e.g. automatic shutdown, warning messages ON/OFF) will not be overwritten  
etc.  
How to restore the key data in a used PMP?  
It is assumed that communication with the projector has been established through Projector Support and that an original backup le  
is available (zip format).  
1. In the Restore section of the Projector Support tool user interface, hit Browse  
Image A-14  
Projector Support tool: browse to the folder with the backup le  
2. Browse to the folder on the computer where the backup le is stored  
3. Select the backup le and hit Open  
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A. Backup and restore data  
Image A-15  
Projector Support tool: browse to the backup folder  
4. In the Restore section, you can select an option (not required):  
-
-
Overwrite serial number  
Overwrite device type  
Image A-16  
5. In the Restore section, hit All settings  
Image A-17  
Projector Support tool: start the restore of the backup  
6. An overview of the les to be restored will be shown: check or uncheck the boxes according to what is needed and conrm with  
OK  
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A. Backup and restore data  
Image A-18  
Projector Support tool: conrm the restore of the backup  
7. Wait for the restore process to be nished  
Image A-19  
Projector Support tool: progress bar  
Image A-20  
Projector Support tool: reboot of the PMP after the restore  
A successful restore of the backup le is indicated by a green oval.  
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A. Backup and restore data  
Image A-21  
Projector Support tool: restore of the backup was successful  
An error during the restore of the backup le is indicated by a brief description and a red oval. Solve the cause of the error and  
retry.  
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A. Backup and restore data  
Image A-22  
Projector Support Tool: restore of the backup was not successful  
How to restore the key data in a new PMP?  
It is assumed that an original backup le is available (zip format).  
1. Start the Projector Support tool and select Query in the Communication Parameters section of the user interface  
2. Select the device which has no serial number and hit OK  
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A. Backup and restore data  
Image A-23  
Projector Support tool: query list  
Tip:  
If more then one PMP without serial number is listed, the MAC address must be checked. On the PMP board a label  
mentioning the MAC address can be found near the power connector on the same side as the heatsinks.  
3. In the Restore section of the Projector Support tool user interface, hit Browse  
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A. Backup and restore data  
Image A-24  
Projector Support tool: hit browse in the restore section  
4. Browse to the folder on the computer where the backup le is stored  
5. Select the backup le and hit Open  
6. In the Restore section, hit All settings  
Image A-25  
Projector Support tool: browse to the backup folder  
7. An overview of the les that will be restored is shown for a few seconds, but it cannot be changed  
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A. Backup and restore data  
Image A-26  
Projector Support tool: overview of the les that will be restored  
8. Wait for the restore process to be nished  
Image A-27  
Projector Support tool: progress bar  
Image A-28  
Projector Support tool: reboot of the PMP after the restore  
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A. Backup and restore data  
A successful restore of the backup le is indicated by a green oval, and the original serial number will be displayed in the Projector  
identication section of the user interface.  
Image A-29  
An error during the restore of the backup le is indicated by a brief description and a red oval. Solve the cause of the problem  
and retry.  
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A. Backup and restore data  
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