Aspire
easyStore H340
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
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Copyright
Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.
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Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.
Intel is a registered trademark of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
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Conventions
The following conventions are used in this manual:
SCREEN
Denotes actual messages that appear on screen.
MESSAGES
NOTE
Gives additional information related to the current topic.
WARNING
CAUTION
IMPORTANT
Alerts you to any physical risk or system damage that might result from doing
or not doing specific actions.
Gives precautionary measures to avoid possible hardware or software
problems.
Reminds you to do specific actions relevant to the accomplishment of
procedures.
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Service Guide Coverage
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on
card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic
service guide. In such cases, please contact your regional offices or the responsible personnel/channel to
provide you with further technical details.
FRU Information
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available
on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in
the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer office may have a
DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the
list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
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Chapter 1
System Tour
Features
Below is a brief summary of the home server’s many feature:
NOTE: The features listed in this section is for your reference only. The exact configuration of the server
depends on the model purchased.
Processor
Intel Atom processor
Chipset
Intel 945GC Express Chipset and ICH7R
Memory subsystem
Supports DDR2 unbuffered SDRAM
Media storage
Up to four 3.5-inch hot-swappable SATA hard disk drives
Networking
One Gigabit Ethernet LAN port (RJ-45)
I/O ports
USB 2.0 ports (1 front and 4 rear)
Gigabit LAN port
eSATA port
Power supply
200-watts (100/240 Vac) power supply
Operating system and software
Operating system:
Windows Home Server
Applications
Windows Home Server Connector
Lights Out Client
Software Update
Server Recovery
PC Recovery
Physical dimensions
WxHxD: 200 x 180 x 212 mm
Weight (without HDD): 4.5 kg (with 1 HDD): 5.1 kg
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System Tour
This section is a virtual tour of the system’s interior and exterior components.
Front Panel
No.
Icon
Component
1
Power button/power indicator
2
3
Network indicator
Hard disk drive (HDD) status indicator
4
5
6
7
System status indicator
USB backup button/USB backup indicator
USB 2.0 port
Front door
Open the door to access the hot-swappable HDDs.
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HDD access indicators
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System LED Indicators
Front panel
This section describes the different system LED indicators.
No. LED indicator Color
LED status
Description
1
Power
Blue
On
System is connected to the power supply and turned on
and ready for use.
Random blink
•
•
•
•
System is booting
System is in S3 sleep state (suspend to memory)
System is not powered on
None
Blue
Off
System initialize operation in progress
2
3
Network
On
Link between system and network
Random blink Network access
Red
Off
On
Network disconnected
HDD status
Purple
•
•
•
System not initialized
HDD is not mounted into the drive bay
Random blink
HDD is mounted into the drive bay and is in the
process of being manually added into the server
storage
•
HDD is in the process of being removed from the
server storage.
HDD is mounted into the drive bay and added into the
server storage
Red
Random blink
Off
•
•
HDD failure
Windows Home Server cannot find HDD
None
No HDD mounted in the drive bay
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No. LED indicator Color
LED status
Description
4
System status Blue
Random blink
•
•
System is booting
System is shutting down
On
System initialize operation completed.
Blue and Random blink System is booting from a USB device (Reserved for
purple
BIOS update while boot block has been active)
Red
On
May indicate the following states:
•
•
•
•
•
•
•
•
System failure
HDD failure
SATA controller failure
USB controller failure
LAN controller failure
FAN failure
Memory failure
Boot device not found
Refer to “Error Codes” on page 47 for more information.
Random blink System recovery or reset is in progress
5
6
USB device
backup
Blue
Blue
On
•
•
USB storage device is connected to the USB port
Backup completed
Random blink System is backing up files from a USB storage device
Off
USB storage device unmounted
HDD is in use
HDD access
Blink
Off
No HDD activity
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Rear panel
No. LED indicator Color
LED status
Description
1
LAN port
network speed
LED
Amber
Green
None
On
On
Off
On
1000 Mbps network access
100 Mbps link network access
10 Mbps link network access
Active network link
2
LAN port
Green
activity LED
Random blink Transmit or receive activity
Off No network connection
None
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Chapter 2
System Utilities
Phoenix BIOS Setup Utility
BIOS setup is a hardware configuration program built into the system's Basic Input/Output System (BIOS).
Since most systems are already properly configured and optimized, there is no need to run this utility. You will
need to run this utility under the following conditions.
When changing the system configuration settings
When redefining the communication ports to prevent any conflicts
When modifying the power management configuration
When changing the password or making other changes to the security setup
When a configuration error is detected by the system and you are prompted ("Run Setup"
message) to make changes to the BIOS setup
NOTE: If you repeatedly receive Run Setup messages, the battery may be bad. In this case, the system
cannot retain configuration values in CMOS. Ask a qualified technician for assistance.
BIOS setup loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM. This
memory area is not part of the system RAM which allows configuration data to be retained when power is
turned off.
Before you run the PhoenixBIOS Setup Utility, make sure that you have saved all open files. The system
reboots immediately after you close the Setup.
NOTE: PhoenixBIOS Setup Utility will be simply referred to as "Setup" or "Setup utility" in this guide.
The screenshots used in this guide display default system values. These values may not be the same
those found in your system.
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Entering BIOS setup
IMPORTANT:To enter the BIOS setup, you need a debug board.
2. Remove the cover. See “Removing the System Cover” on page 27.
3. Connect the debug board cable to the debug board connector on the mainboard.
4. Locate the JP3 Debug/User mode jumper on the mainboard.
5. Close the jumper to enable system for debug mode.
6. Connect the power cable to the rear panel.
7. Connect a USB keyboard to the debug board.
8. Connect a monitor to the debug board.
9. Restart the system.
10. Turn on the monitor.
11. During POST, press F2.
If you fail to press F2 before POST is completed, you will need to restart the server.
The Setup Main menu will be displayed showing the Setup’s menu bar. Use the left and right arrow keys
to move between selections on the menu bar.
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Navigating Through the Setup Utility
Use the following keys to move around the Setup utility.
Left and Right arrow keys – Move between selections on the menu bar.
Up and Down arrow keys – Move the cursor to the field you want.
PgUp and PgDn keys – Move the cursor to the previous and next page of a multiple page menu.
Home – Move the cursor to the first page of a multiple page menu.
End – Move the cursor to the last page of a multiple page menu.
+ and - keys – Select a value for the currently selected field (only if it is user-configurable). Press
these keys repeatedly to display each possible entry, or the Enter key to choose from a pop-up
menu.
NOTE: Grayed-out fields are not user-configurable.
Enter key – Display a submenu screen.
NOTE: Availability of submenu screen is indicated by a (>).
Esc – If you press this key:
On one of the primary menu screens, the Exit menu displays.
On a submenu screen, the previous screen displays.
When you are making selections from a pop-up menu, closes the pop-up without making a
selection.
F1 – Display the BIOS setup General Help panel.
F5 – Press to load previous default system values.
F6 – Press to load fail-safe default system values.
F7 – Press to load optimized default system values.
F10 – Save changes made the Setup and close the utility.
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Setup Utility Menus
PhoenixBIOS Setup Utility
Information
Main
Advanced
Boot
Exit
Item Specific Help
CPU Type: Genuine Intel
CPU Speed: 1.60 GHz
BIOS Version:
BIOS Release Date: mm/dd/yyyy
Product Name: Aspire easyStore H340
Product Serial Number: N/A
Asset Tag Number: N/A
®
CPU 230
@
1.60 GHz
<Tab>, <Shift-Tab>, or
<Enter> selects field.
F1 Help
Esc Exit
Select Item
Select Menu
-/+
Change Values
Select Sub-Menu
F9
Setup Defaults
Enter
F10 Save and Exit
The Setup Main menu includes the following main setup categories.
Information
Main
Advanced
Boot
Exit
In the descriptive table following each of the menu screenshots, settings in boldface are the default and
suggested settings.
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Information
The Information menu displays basic information about the system. These entries are for your reference only
and are not user-configurable.
PhoenixBIOS Setup Utility
Information
Main
Advanced
CPU 230
Boot
Exit
Item Specific Help
CPU Type: Genuine Intel
CPU Speed: 1.60 GHz
BIOS Version:
®
@
1.60 GHz
<Tab>, <Shift-Tab>, or
<Enter> selects field.
BIOS Release Date: mm/dd/yyyy
Product Name: Aspire easyStore H340
Product Serial Number: N/A
Asset Tag Number: N/A
F1 Help
Esc Exit
Select Item
Select Menu
-/+
Change Values
Select Sub-Menu
F9
Setup Defaults
Enter
F10 Save and Exit
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Main
PhoenixBIOS Setup Utility
Information
Main
Advanced
Boot
Exit
Item Specific Help
System Time: [hh:mm:ss]
System Date: [mm/dd/yyy]
SATA PORT0
SATA PORT1
SATA PORT2
SATA PORT3
Installed Memory
Available to OS
Used by devices
MB
MB
MB
F1 Help
Esc Exit
Select Item
Select Menu
-/+
Change Values
F9
Setup Defaults
Enter
Select
Sub-Menu
F10 Save and Exit
Parameter
Description
System Time
Set the system time following the hour-minute-second format.
Set the date following the month-day-year format.
System Date
SATA PORT 0 to 3
Installed Memory
Available to OS
Used by devices
Displays SATA device status.
Indicates the total size of system memory detected during POST.
Indicates the total size of system memory available to the operating system.
Indicates the total size of system memory used by devices.
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Advanced
PhoenixBIOS Setup Utility
Information
Main
Advanced
Boot
Exit
Item Specific Help
Setup Warning
Setting items on this menu to incorrect
values may cause your system to malfunction.
Hardware Monitor
Advanced Chipset Control
After Power Failure
[Last State]
F1 Help
Esc Exit
Select Item
Select Menu
-/+
Change Values
F9
Setup Defaults
Enter
Select
Sub-Menu
F10 Save and Exit
Parameter
Description
Option
Hardware Monitor
Advanced Chipset Control
After Power Failure
Press Enter to configure the Hardware Monitor feature.
Press Enter to select options for Advanced Chipset Control.
Defines the power state to resume to after a system shutdown that is due to Last State
an interruption in AC power. Stay Off
When set to Last State, the system will return to the active power state prior Power On
to shutdown.
When set to Stay Off, the system remains off after power shutdown.
When set to Power On, the system will be turned on from a power failure.
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Hardware Monitor
The Hardware Monitor submenu displays options for measuring voltages and monitoring the system and
processor temperature and fan speeds.
PhoenixBIOS Setup Utility
Information
Main
Advanced
Boot
Exit
Item Specific Help
Hardware Monitor
V+1.5
5VTR
VBAT
=
=
=
All items on this menu cannot
be modified in user mode. If
any items require changes,
please consult your system
supervisor.
V+5
=
Vccp
VCC
VTR
=
=
=
CPU Temperature
SYS Temperature
=
=
Fan Speed
F1 Help
Esc Exit
Select Item
Select Menu
-/+
Change Values
F9
Setup Defaults
Enter
Select
Sub-Menu
F10 Save and Exit
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Advanced Chipset Control
PhoenixBIOS Setup Utility
Advanced Boot
Information
Main
Exit
Item Specific Help
Advanced Chipset Control
Integrated Device Control Sub-Menu
Serial ATA:
[Enabled]
F1 Help
Esc Exit
Select Item
Select Menu
-/+
Change Values
Select Sub-Menu
F9
Setup Defaults
Enter
F10 Save and Exit
Parameter
Description
Option
Integrated Device Control
Sub-Menu
Press Enter to configure the integrated device controllers.
Serial ATA
Enables or disables the onboard SATA ports.
Enabled
Disabled
Integrated Device Control Sub-Menu
PhoenixBIOS Setup Utility
Information
Main
Advanced
Boot
Exit
Item Specific Help
Integrated Device Control Sub-Menu
All USB controllers:
[Enabled]
F1 Help
Esc Exit
Select Item
Select Menu
-/+
Change Values
F9
Setup Defaults
Enter
Select
Sub-Menu
F10 Save and Exit
Parameter
Description
Option
All USB controllers
Enables or disables the onboard USB controllers.
Enabled
Disabled
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Boot
The Boot menu allows you to set the drive priority during system boot-up. BIOS setup will display an error
message if the drive specified is not bootable.
PhoenixBIOS Setup Utility
Information
Main
Security
Boot
Exit
Item Specific Help
Boot Priority order:
1:
2:
3:
4:
5:
6:
7:
8:
Use
<
>
or
<
>
to select
a
device, then press <f>
or <r> to specify if the
device is fixed or removable,
or press <x> to exclude or
include the device to boot,
or press <Shift +1> to enable
or disable the device, or
press <1
-
4> to load the
Excluded from boot order
default boot sequence.
Press <Esc> to escape
the menu.
F1 Help
Esc Exit
Select Item
Select Menu
-/+
Change Values
F9
Setup Defaults
Enter
Select
Sub-Menu
F10 Save and Exit
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Exit
The Exit menu displays the various options to quit from the BIOS setup. Highlight any of the exit options then
press Enter.
PhoenixBIOS Setup Utility
Information
Main
Security
Boot
Exit
Item Specific Help
Exit Saving Changes
Exit Discarding Changes
Load Setup Defaults
Discard Changes
Exit System Setup and
save your changes to
CMOS.
Save Changes
F1 Help
Esc Exit
Select Item
Select Menu
-/+
Change Values
F9
Setup Defaults
Enter
Select
Sub-Menu
F10 Save and Exit
Parameter
Description
Saves changes made and close the BIOS setup.
Exit Saving Changes
Exit Discarding Changes
Load Setup Defaults
Discards changes made and close the BIOS setup.
Loads the default settings for all BIOS setup parameters.
Setup Defaults are quite demanding in terms of resources consumption. If you are using low-
speed memory chips or other kinds of low-performance components and you choose to load
these settings, the system might not function properly.
Discard Changes
Save Changes
Discards all changes made in the BIOS setup.
Saves changes made in the BIOS setup.
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Chapter 3
System Disassembly
This chapter contains step-by-step procedures on how to disassemble the desktop computer for maintenance
and troubleshooting.
Disassembly Requirements
To disassemble the computer, you need the following tools:
Wrist grounding strap and conductive mat for preventing electrostatic discharge
Flat-blade screwdriver
Philips screwdriver
Hex screwdriver
Plastic flat-blade screwdriver
Plastic tweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
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Pre-disassembly Procedure
Before proceeding with the disassembly procedure, perform the steps listed below:
1. Turn off the system and all the peripherals connected to it.
2. Unplug the power cord from the power outlets.
3. Unplug the power cord from the system.
4. Unplug all peripheral cables from the system.
5. Place the system unit on a flat, stable surface.
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Main Unit Disassembly
MAIN UNIT DISASSEMBLY
TURN OFF POWER
DRIVE CARRIER
HARD DISK DRIVE
MODULE
HARD DISK DRIVE
A x 3
SYSTEM COVER
FRONT BEZEL
B x 4
C x 4
C x 7
FRONT I/O BRACKET
FRONT I/O BOARD
BACKPLANE BOARD
BRACKET
BACKPLANE BOARD
A x 4
POWER SUPPLY
SYSTEM FAN
A x 4
MEMORY MODULE
MAINBOARD
CARRIER
C x 4
MAINBOARD
HDD ACCESS
LED CABLES
HOUSING FRAME
Screw List
Screw
M3-0.5*4
M3*6L
Part No.
A
B
C
86.1A524.4R0
86.VA524.6R0
86.19534.4R0
M3*0.5*4L
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3. Flex the carrier handle.
4. Slide the hard drive carrier out of the HDD bay.
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5. Remove the carrier by gently prying open the left rail of the carrier (1) and lift the hard disk off the carrier
(2) .
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Removing the System Cover
1. Perform the pre-disassembly procedure described on page 22.
2. Remove the three screws (A) located on the rear panel.
Screw (Quantity)
Color
Torque
Part No.
M3-0.5*4 (3)
Silver
5.1 to 6.9 kgf-cm
86.1A524.4R0
3. Slide the system cover toward the back of the chassis until the tabs on the cover disengage with the slots
on the chassis.
4. Lift the side panel away from the server and put it aside for reinstallation later.
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Removing the Front Bezel
1. Remove the system cover. Refer to the previous section for instructions.
2. Release the front bezel retention tabs from the chassis interior.
3. Pull the bezel slightly outward, then disconnect the front I/O board cable.
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4. Pull the bezel away from the chassis.
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5. Remove the four screws (C) on the front I/O board.
Screw (Quantity)
Color
Torque
Part No.
M3*0.5*4L (4)
Silver
5.1 to 6.9 kgf-cm
86.19534.4R0
6. Remove the front I/O board.
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5. Pull the backplane board bracket out of the chassis.
6. Detach the four HDD SATA cables from the backplane board.
7. Remove the seven screws (C) on the backplane board.
Screw (Quantity)
Color
Torque
Part No.
M3*0.5*4L (7)
Silver
5.1 to 6.9 kgf-cm
86.19534.4R0
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8. Remove the backplane board from the bracket.
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6. Remove the four screws (A) on the power supply.
Screw (Quantity)
Color
Torque
Part No.
M3-0.5*4 (4)
Silver
5.1 to 6.9 kgf-cm
86.1A524.4R0
7. With the thumb in the thumb hole, press the tab to release the mainboard carrier from the chassis.
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8. Slide the mainboard carrier out slightly, until you have access to the power cable.
9. While pressing the tab on the 24-pin power cable, pull the cable off the connector on the mainboard.
10. Pull the power supply out of the chassis.
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3. See “Removing the Backplane Board” on page 32.
4. Remove the four screws (A) that secures the system fan to the chassis.
Screw (Quantity)
Color
Torque
Part No.
M3-0.5*4 (3)
Silver
5.1 to 6.9 kgf-cm
86.1A524.4R0
5. Remove the system fan.
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9. Press the holding clips on both sides of the DIMM slot outward to release the DIMM (1).
10. Gently pull the DIMM upward to remove it from the DIMM slot (2).
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6. See “Removing the System Fan” on page 38.
7. Remove the four screws (C) that secures the mainboard to the mainboard carrier.
Screw (Quantity)
Color
Torque
Part No.
M3*0.5*4L (4)
Silver
5.1 to 6.9 kgf-cm
86.19534.4R0
8. Remove the mainboard from the mainboard carrier.
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Chapter 4
System Troubleshooting
This chapter provides instructions on how to troubleshoot system hardware problems.
Hardware Diagnostic Procedure
IMPORTANT:The diagnostic tests described in this chapter are only intended to test Acer products. Non-Acer
products, prototype cards, or modified options can give false errors and invalid system
responses.
1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or repeating the
same operation. Refer to the “H340 Diagnostics” on page 44 for more information.
3. Refer to the table below to determine which corrective action to perform.
Problem
Symptom
Section to Refer to
Power failure
The power indicator does not light up “Power System Check” on page 46
or stay lit.
System failure
POST does not complete. No beep
or error codes issued.
“Error Codes” on page 47.
POST detects an error and displayed
messages on screen.
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H340 Diagnostics
You can run the H340 diagnostics to determine whether the problems with the system are caused by failing
hardware, such as system fan, LED board, hard disk drive, memory, etc. You must prepare a bootable USB
device to run the tests on the system.
To run the diagnostics, perform the following steps:
1. Turn off the system.
2. Prepare a bootable USB device by copying or downloading the ANNIE.GHO diagnostic utility to the USB
device. The diagnostic utility may be obtained from the CD that came with the system.
3. Plug the bootable USB device to any USB port on the rear of the system.
4. Press the Power button to turn on the system. The system status indicator blinks blue.
5. Immediately press and release the Recovery/reset button with the paper clip end. The system status
indicator blinks red and immediately starts the diagnostics:
a. Onboard memory flash check
b. HDD account check
c. Memory size check (1024 or 2048 MB)
d. Fan speed check
e. CPU temperature check
f. MB voltage check
g. Backplane board temperature check
h. PQAF system test
i. PQAF memory test
j. PQAF HDD test
k. Read SN from DMI data check
l. End test
During diagnostics, the result of the test displays on the HDD status indicators. The indicators blinks blue
when the system has passed each diagnostic test, blinks red when an error condition occurs, and lights
purple after the system has completed all diagnostic tests. Refer to the table below for detailed diagnostic
conditions.
Test Items
HDD LED status (normal)
HDD 1 HDD 2 HDD 3
HDD LED status (failed)
Boot from
USB disk
HDD 0
HDD 0
HDD 1
HDD 2
HDD 3
Onboard memory
flash check
HDD account
check
Memory size check
Fan speed check
CPU temperature
check
MB voltage check
Backplane board
temperature check
PQAF system test
PQAF memory test
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Test Items
HDD LED status (normal)
HDD 1 HDD 2 HDD 3
HDD LED status (failed)
HDD 1 HDD 2 HDD 3
Boot from
USB disk
HDD 0
HDD 0
PQAF HDD test
Read SN from
DMI data check
End test
6. After all the tests are completed, the HDD LEDs light purple.
7. A copy of the test result will be saved as a log file (i.e., 66380AC3.LOG) and stored in the Results folder.
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System Check Procedures
Power System Check
If the system will power on, skip this section. Refer to System External Inspection.
If the system will not power on, check if the power cable is properly connected to the system and AC source.
System External Inspection
1. Inspect the LED indicators on the front panel, which can indicate the malfunction. For the LED locations
and description of their behaviour, see “System LED Indicators” on page 5.
2. Make sure that air flow is not blocked.
3. Make sure nothing in the system is making contact that could short out power.
4. If the problem is not evident, continue with System Internal Inspection.
System Internal Inspection
1. Turn off the system and all the peripherals connected to it.
2. Unplug the power cord from the power outlets.
3. Unplug the power cord from the system.
4. Unplug all peripheral cables from the system.
5. Place the system unit on a flat, stable surface.
6. Remove the system cover. For instructions on removing system cover, refer to “System Disassembly” on
page 25.
7. Verify that components are properly seated.
8. Verify that all cable connectors inside the system are firmly and correctly attached to their appropriate
connectors.
9. Verify that all components are Acer-qualified and supported.
10. Replace the system cover.
11. Power on the system.
12. If the problem with the system is not evident, you can try viewing the POST messages and BIOS event
logs during the system startup.
46
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Error Codes
NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU
replacement does not solve the problem, put the original part back in the computer. Do not replace a
non-defective FRU.
The error messages in the following table indicate the error signals on the HDD access LED indicators on the
front panel and the error symptoms.
HDD LED error codes
Operating condition
Description
SATA controller failed
1
2
3
4
System is booting
USB controller failed
LAN controller failed
System fan failed
Memory failed
Boot device not found
Disk failure
System has booted
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Online Support Information
This section describes online technical support services available to help you repair the system.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch
support/index. However some information sources will require a user ID and password. These can be obtained
directly from Acer CSD Taiwan.
Acer's Website offers you convenient and valuable support resources whenever you need them.
In the Support & Downloads tab you can download information materials for all of Acer notebook, desktop and
server models including:
Service guides for all models
User manuals
Training materials
BIOS updates
Software utilities
Spare parts lists
Technical Announcement Bulletins (TABs)
For these purposes, we have included an Acrobat File to facilitate a hassle-free downloading of our technical
materials.
The following are also available in the Support & Downloads tab:
Detailed information on Acer's International Traveler's Warranty (ITW)
Returned material authorization procedures
An overview of all the support services we offer, accompanied by a list of telephone, fax, and email
contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or
comments, please do not hesitate to communicate these to us.
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Board Layout
Mainboard
No
1
Description
SATA 3 port
SATA 4 port
SATA 2 port
SATA 1 port
USB ports
No
14
15
16
17
18
19
Description
Intel 945GC chipset (north bridge)
HDD access LED cable connector
DDR2 DIMM slot
2
3
4
24-pin power cable connector
Intel ICH7R chipset (south bridge)
BIOS recovery jumper
5
6
Gigabit Ethernet port (top)
USB ports (bottom)
7
eSATA port
20
21
22
23
24
25
Front I/O board cable connector
Battery
8
Recovery/reset button
9
Debug board connector
Backplane board LED cable connector
4-pin power cable connector
System fan cable connector (reserved)
Processor
System type select jumper
Debug/user mode jumper
Front I/O board cable connector
x4 PCI Express slot.
10
11
12
13
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System Jumpers
Name
Location
Settings
BIOS recovery jumper
JP1
1-2 Normal (default)
2-3 Clear CMOS
System type select jumper
Debug/user mode jumper
JP2
JP3
1-2 Aspire system (default)
2-3 Altos system
Open User mode enabled (default)
Closed Debug mode enabled
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Chapter 6
FRU (Field Replaceable Unit) List
This chapter offers the FRU (Field Replaceable Unit) list in global configuration of the home server. Refer to
this chapter whenever ordering the parts to repair or for RMA (Return Merchandise Authorization).
NOTES:
When ordering FRU parts, check the most up-to-date information available on your regional web
or channel. For whatever reasons a part number is changed, it will NOT be noted on the printed
Service Guide. For Acer authorized service providers, your Acer office may have a different part
number code from those given in the FRU list of this printed Service Guide. You MUST use the
local FRU list provided by your regional Acer office to order FRU parts for service.
To scrap or to return the defective parts, follow the local government ordinance or regulations on
how to dispose it properly, or follow the rules set by your regional Acer office on how to return it.
This document will be updated as more information about the FRU list becomes available.
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Item
1
Part No.
Part Name
QTY.
1
1
1
1
1
4
1
1
1
1
1
2
4
1
1
1
1
4
1
4
1
2
1
1
4
4
1
2
1
1
1
1
42.60P02.001
42.60P03.001
34.60P07.001
34.60P05.001
34.60P04.001
47.60M06.001
42.60P01.001
40.60P04.001
40.60P03.001
41.60P02.001
42.55S13.001
42.91F07.001
42.5E309.001
50.60P04.001
33.60P09.001
33.60P05.001
30.60P02.001
86.1A524.4R0
60.60P14.001
86.1A524.4R0
60.60P11.001
33.60P04.001
60.60P02.001
45.00049.001
42.60P11.001
47.60P05.001
38.09008.001
40.60P07.001
60.60P03.001
40.60P06.001
42.60P17.001
42.60P16.001
Handle HDD carrier HT-361
Latch HDD carrier HT-361
Axis HDD carrier HT-361
SPG HDD carrier HT-361
EMI HDD carrier HT-361
HDD ear rubber pin HT-360
HDD carrier HT-361
2
3
4
5
6
7
8
PLT as Icon HT-361
9
PLT as power HT-361
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Bezel as main HT-361
Tie mount HU-139
Wire saddle CHF-8 HU122G
LED housing CLED-1A
C.A. HDD LED B/R HT-361
BRKT PCI LP dummy HT-361
BRKT BP HT-361
CAS UP HT-361
SCRW MACH PAN M3-0.5*4 NI
ASSY rear I/O cover HT-361
SCRW MACH PAN M3-0.5*4 NI
ASSY fan 120x120x25 S15
BRKT fan HT-361
ASSY main chassis HT-361
Label spec dummy art UB series
Rubber foot R1907 19D7H
Sponge HDD LED HT-361
Dessicant silica gel 30G H25
LBL 24*8MM warning HT-361
ASSY MB tray HT-361
PLT AS USB HT-361
Lens as door HT-361
Door as bezel HT-361
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FRU List
Acer
Part Number
Component
QTY
Part Name
Description
Board
Front I/O board
1
1
FRONT I/O BOARD
S15I ASPIRE FRONT I/O BD DIP
S15I BACKPLANE BOARD DIP
55.R3601.002
55.R3601.001
Backplane board
BACKPLANE BOARD
Cable
Backplane board
cable
1
BACKPLANE BOARD CABLE
C.A. 2CON 10PIN HT361
50.R3601.001
HDD SATA cable
1
1
HDD SATA CABLE
C.A. HDD SATA CABLE HT-361
C.A. 2CON 26PIN HT361
50.R3601.003
50.R3601.002
Front I/O board
cable
FRONT I/O BOARD CABLE
HDD access LED
cable
HDD LED CABLE
C.A. HDD LED B/R HT-361
50.R3601.004
Power cord
1
2
POWER CORD 2.5A 250V 1800MM CORD AC UK/SING 2.5A250V 1800 27.R3601.003
BLACK UK SING
POWER CORD 1800MM BLACK
EUR
CORD PWR AC LINE EUR 1.8M
BLK
27.R3601.002
POWER CORD 7A 125V 1800MM
BLACK US
CORD SVT 10A 125V 1800MM BLK 27.R3601.001
POWER CORD 7A 125V JAPAN
CORD VCTF 3G 7A/125V(JAPAN)
CORD 250V 10A 1800MM SWISS
27.01518.181
27.01518.251
POWER CORD 250V 10A 1800MM
SWISS
EXTERNAL ETHERNET CAT5E
CABLE BLACK 2M
C.A. CAT5E STRAI BLACK_2M BIZ
50.R3601.005
Case/Cover/Bracket Assembly
Front I/O dummy
bracket
1
1
1
FRONT I/O DUMMY BRACKET
BRKT FRONT I/O HT-361
33.R3601.003
33.R3601.002
60.R3601.002
Power supply
support bracket
POWER SUPPLY SUPPORT
BRACKET
BRKT PSU SUPPORT HT-361
ASSY ASPIRE BEZEL HT-361
Front bezel
FRONT BEZEL W/KEY LOCK&KEY
Housing frame
2
ASSEMBLY CHASSIS W/HDD LED
CABLE&FAN&UPPER
HOUSING ASSY HT-361
60.R3601.001
CASE&LOWER CASE&HDD
BRACKET&MAIN BOARD
CARRIRE&FAN BRACKET
56
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Acer
Part Number
Component
QTY
Part Name
Description
Front I/O bracket
FRONT I/O BOARD BRACKET
ASSY BRKT AS FRONT I/O HT-361 33.R3601.001
HDD carrier
HDD CARRIER
ASSY HDD CARRIER HT-361
42.R3601.001
Backplane bracket
Backplane bracket
BRKT BP HT361
N/A
Mainboard carrier
System cover
Mainboard carrier
System cover
ASSY MB TRAY HT-361
N/A
N/A
CAS UP HT-361
Key
Fan
MASTER KEY
DK103-KY05 MASTER KEY HT-361 33.R3601.004
FAN W/FAN RUBBER
ASSY FAN 120X120X25 S15
23.R3601.001
Hard disk drive
1
1
HDD SEAGATE 3.5" 7200RPM
1000GB ST31000333AS BRINKS
SATA II LF F/W:SD45
HDD 1TB SGT ST31000333AS
7.2KR
KH.01K01.005
KH.64001.001
HDD SEAGATE 3.5" 7200RPM
640GB ST3640623AS BRINKS
SATA II 16MB LF F/W:SD43
HDD 640GB 3.5" SGT
ST3640623AS
Mainboard
1
MAINBOARD S15I INTEL 945GC
ICH7R V1.0 LF FOR ASPIRE/
ALTOS ESAYSTORE W/
CPU&HEATSINK
S15I MAIN BOARD W/O CPU,DIMM MB.R3601.001
D
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Acer
Part Number
Component
Memory
QTY
Part Name
Description
1
1
MEMORY UNIFOSA UNB-DIMM
DDRII 800 1GB
GU341G0ALEPR6B2C6CE LF
DIMM 1G
GU341G0ALEPR6B2C6CE
KN.51203.034
KN.1GB0H.009
MEMORY UNIFOSA UNB-DIMM
DDRII 800MHZ 1GB
DIMM 1G
GU341G0ALEPR6B2C6CE
GU341G0ALEPR6B2C6CE LF
Power supply
1
PSU DELTA GPS-200AB B 200W
100-240V S1
SPS 200W 1U DELTA GPS-200AB B PY.20009.001
Screws
1
1
1
SCRW TAP PAN M3*6L 2LEAD NI
SCRW MACH P/WS M3*0.5*4L NI
SCRW MACH PAN M3-0.5*4 NI
SCRW TAP PAN M3*6L 2LEAD NI
SCRW MACH P/WS M3*0.5*4L NI
SCRW MACH PAN M3-0.5*4 NI
86.VA524.6R0
86.19534.4R0
86.1A524.4R0
58
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Appendix A
Technical Specifications
This section provides technical specifications for the system.
Processor
Item
Specification
Type
Onboard Intel Atom 200 series
Model number
Frequency (MHz)
L2 cache size (KB)
Socket type
Stepping
Atom 230
1600
512
Micro-FCBGA
F3
Manufacturing tech
(CMOS)
90 nm SOl
Wattage (W)
4
System bus (MHz)
533
System Board Major Chips
Item
Specification
System core logic
Storage controller
Intel 945GC + Intel ICH7R
Intel ICH7R
Graphics memory
controller
Intel 945GC
Flash disk controller
LAN controller
Intel ICH7R + SM321
Intel ICH7R + Marvell Yukon 88E8071
Intel ICH7R + SMSC SCH5127 Super I/O
Hardware sensors
monitor
Appendix A
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System Memory
Item
Specification
Memory type
Organization
Pin count
DDR2-800 unbuffered DIMM
Unbuffered, non-ECC
240
DIMM sockets
DIMM size
1
1 GB or 2 GB
1 GB
Minimum memory
Maximum memory
Vendor
2 GB
Unifosa
Model name
GU341G0ALEPR6B2C6CE
GU342G0ALEPR692C6CE
System BIOS
Item
Specification
Pheonix
N/A
BIOS vendor
BIOS version
Flash memory
256 MB
PCI Interface
Item
Specification
PCI Express controller
Number of slots
Intel ICH7R
One PCI Express x 4 slot
Network Interface
Item
Specification
LAN controller
Supports LAN protocol
LAN connector type
Intel ICH7R + Marvell Yukon 88E8071
10/100/1000 Mbps
RJ45
SATA Interface
Item
Specification
SATA controller
SATA: Intel ICH7R
eSATA: Intel ICH7R + Marvell 88SE6111
Connectors
•
•
Four SATA ports
One eSATA port (optional)
60
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