Apple Network Router U10C012 User Manual

Cable Modem Router  
Model Number: U10C012  
User’s Guide  
Rev. 1.1  
Firmware 5.11.1117  
September 17th, 2004  
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Cable Modem................................................................................................................................................... 33  
Cable Modem Information................................................................................................................... 33  
Cable Modem Status............................................................................................................................. 34  
Downstream........................................................................................................................................... 35  
Upstream................................................................................................................................................ 36  
Upstream Burst..................................................................................................................................... 37  
Operation Configuration...................................................................................................................... 38  
Event Log............................................................................................................................................... 39  
Gateway............................................................................................................................................................ 40  
Information ............................................................................................................................................ 40  
Firewall............................................................................................................................................................. 42  
Time Provision ....................................................................................................................................... 42  
TOD filter ............................................................................................................................................... 43  
Web filter ................................................................................................................................................ 45  
Log.......................................................................................................................................................... 47  
Content Filter................................................................................................................................................... 48  
Setup....................................................................................................................................................... 48  
Violation Log.......................................................................................................................................... 50  
Tools.................................................................................................................................................................. 51  
Ping......................................................................................................................................................... 51  
Trace Route ............................................................................................................................................ 52  
Client List ............................................................................................................................................... 53  
Password................................................................................................................................................. 54  
Factory Defaults..................................................................................................................................... 55  
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1. Before You Begin  
Your new cable modem provides high-speed access to the Internet by an active Internet Connection  
through your cable service provider. This user guide describes how to set up and use the cable  
modem. Before installing the cable modem, you should read this user guide to ensure proper cable  
modem operation.  
Understand the Cable Modem’s Features  
Your cable modem has the following features to help you access and use the Internet:  
Two-way design allows the cable modem to send and receive data over the cable television  
network.  
Cable bandwidth allows data rates of up to 38 megabits per second (Mbps)*, which is faster  
than analog modems, integrated services digital network (ISDN), or asymmetric digital  
subscriber line (ADSL).  
Using your cable line means that the cable modem is always on, always connected, and does  
not tie up your phone line.  
Plug-and-play operation through universal serial bus (USB) ensures easy setup and  
installation.  
Data Over Cable Service Interface Specification (DOCSIS) compliance ensures  
interoperability with DOCSIS compliant cable operators.  
*NOTE: Speeds may vary based on the following factors:  
Computer equipment including available RAM and processor speed  
Software applications utilizing your computers resources  
Network traffic depending on the time of day  
Limitations set by your Cable Service Provider  
Contact Your Local Cable Operator  
Before installing you new cable modem, you must contact your local cable service provider to  
activate your Internet account. Be sure to have the cable modem’s MAC address available, which  
can be found on the underside of the cable modem.  
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Prepare Your Area for Cable Modem Installation  
Before installing your cable modem, you should first prepare your area. To do this:  
1. Locate your cable outlet and ensure that it is located within proper distance of your cable  
modem and computer. Be sure not to bend the cable as this may strain the connector and  
cause damage.  
2. Ensure that the temperature in the room where the cable modem will be operating is  
between 0 and 40°C (32 and 104°F)  
Gather Supplied and Required Items  
You will use a variety of items to install your cable modem. Some of the items are supplied with  
your cable modem.  
Supplied  
Verify that these items were included in the cable modem’s package:  
cable modem  
Power adapter  
USB cable (1.5m)  
Ethernet cable (1.8m)  
CD containing USB drivers  
This user guide  
Not Supplied  
Verify that these items are available before beginning the installation:  
If using the cable modem’s USB port:  
o A PC running Windows 98Second Edition (SE), Windows Me, Windows 2000, or  
Windows XP. The cable modem’s USB setup does not support the Macintosh   
operating system, Windows 98 First Edition, and NT.  
o Windows 98 SE, Windows Me, Windows 2000, or Windows XP CD or diskettes.  
o An active USB port on your PC.  
If using the cable modem’s Ethernet port:  
o A PC running Windows 95 (or later) operating system or a Macintosh computer  
running system 7.6 (or later) operating system  
o An active Ethernet port on your PC or Macintosh  
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Be sure to follow the instructions provided for the port that you want to use.  
Using the USB port allows you to install the cable modem more quickly and easily than using the  
Ethernet port, because you do not have to install and configure a network interface card (NIC).  
USB, however, only enables you to connect one computer to the cable modem. Using the Ethernet  
port allows you connect multiple computers to a cable modem through the use of additional  
equipment that is not included. Please contact your cable service provider for more information  
on using multiple computers.  
2. Installing the Cable Modem Using the USB Port  
This chapter explains the process for installing your cable modem using the USB port. First, you  
will install the hardware (cable modem, USB cable, coax cable, and power adapter). You will then  
install the cable modem drivers and verify that the modem is functioning properly.  
NOTE: The cable modems USB setup does not support the Macintoshoperating system,  
Windows 95 & NT.  
Using the USB port allows you to install the cable modem more quickly and easily than using the  
Ethernet port, because you do not have to install and configure a network interface card (NIC).  
USB, however, only enables you to connect one computer to the cable modem. Using the Ethernet  
port allows to you connect multiple computers to a cable modem using additional equipment which  
is not included. Please contact your cable service provider for more information on using multiple  
computers.  
Installing the Software Drivers Before Hardware Connection  
CAUTION: You should run the “Setup.exe” program first before you connect USB  
cable to PC.  
To install the cable modem software drivers using the Windows operating system:  
1. Double click the “Setup.exe” program in the CD.  
2. Then the “Choose Setup Language” screen appears. You can choose the language you  
need and click “OK”.  
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3. You will see the following Welcome screen.  
4. Click “Next>”. You will see the following Start screen.  
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5. Click “Next>”. You will see the following ‘Complete’ screen.  
6. Click “Finish”. You will see below screen, and then select ‘Yes.’ Now you can connect the  
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USB cable to the PC by following next section instructions.  
Installing the Hardware  
This section explains how to connect the cable modem to the computer, wall outlet, and electrical  
outlet.  
To install the hardware:  
1. Power off the computer  
2. Connect one end of the coaxial cable to the cable modem’s cable connector. Connect the  
other end of the coaxial cable to the cable wall outlet. Be sure not to bend or over tighten the  
cables as this may strain the connector and cause damage. If you plan to connect the cable  
modem and television to the same wall outlet, you must use a cable line splitter (not  
included).  
3. Connect one end of the USB cable to the cable modem’s USB port and the other end of the  
cable to the USB port on the PC.  
4. Plug the cable modem’s power adapter into the cable modem’s power jack and into a wall  
outlet or surge protector.  
5. You are now ready to install the software drivers.  
Installing the Software Drivers  
This section explains how to install the software drivers that your PC requires for the cable modem  
to operate.  
Installing the Software Drivers in Windows 98 SE Operating System  
CAUTION: You must install the drivers located on the CD that ships with your cable  
modem. If you use the default Windows-supplied software drivers, you will not be able to  
properly install the cable modem.  
To install the cable modem software drivers using the Windows 98 operating system:  
1. Power on your PC. After your computer boots, Windows detects the cable modem. The  
Found New Hardware screen appears, followed by the Add New Hardware Wizard screen.  
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2. Insert the CD into the PC’s CD-ROM and click Next. You will see the following screen.  
3. Select Search for the best driver for your device (Recommended). Then select Next. You  
will see the following screen.  
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4. Check the CD-ROM drive check box and verify that the CD is in the CD-ROM drive.  
Click Next to have Windows search for the necessary driver files. You will see the  
following:  
5. Select the updated driver (Recommended) Ambit USB Cable Modem and click next. You  
will see the following screen.  
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CAUTION: You must verify that Ambit USB Cable Modem appears on the screen. If  
USB Composite Device appears, you must click Back twice and specify the correct  
location of the driver files. DO NOT proceed if USB Composite Device is displayed in the  
above window. Contact your cable provider for further assistance.  
6. Click Next. The computer automatically installs the necessary driver files. You may see  
the following screen  
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7. If the above screen appears, you must insert the Windows 98 CD so that Windows can copy  
the remaining files.  
8. After files copying is done, you will see the following screen:  
9. Click Finish to complete the installation. You will see the following screen.  
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10. Choose Yes to restart your computer.  
11. After the computer is rebooted, verify that the USB LED is lit on the front of you cable  
modem. If not, refer to the troubleshooting section later in this chapter.  
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Installing the Software Drivers in Windows Me Operating System  
To install the cable modem software drivers using the Windows Me operating system:  
1. Power on your PC. After your computer boots, Windows detects the cable modem. The  
Found New Hardware screen appears, followed by the Found New Hardware Wizard  
screen.  
2. Insert the CD into the PC’s CD-ROM and click Next. You will see the following screen.  
3. Select Automatic search for a better driver (Recommended) and click (Next). The  
computer automatically copies the necessary driver files from the CD. You will see the  
following screen.  
S
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4. Click Next. The computer automatically installs the necessary driver files.  
5. Click Finish after the computer has copied the necessary files. You will see the following  
screen.  
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6. Click Yes to restart the computer  
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Installing the Software Drivers in Windows 2000 Operating System  
To install the cable modem software drivers using the Windows 2000 operating system:  
1. Power on your PC. After your computer boots, Windows detects the cable modem. The Found  
New Hardware screen appears, followed by the Found New Hardware Wizard screen.  
2. Insert the CD into the PC’s CD-ROM Drive and click Next. You will see the following screen.  
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3. Select Search for a suitable driver for my device (recommended. Then select Next. You will  
see the following screen  
4. Check the CD-ROM drive check box and verify that the CD is in the CD-ROM drive. Click  
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Next to have Windows locate the necessary driver files. You will see the following screen.  
5. Click Next to install the driver files for the cable modem. You will see the following screen.  
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7. Click Finish to complete the installation.  
8. After the installation is completed, verify that the USB LED is lit on the front of you cable  
modem. If not, refer to the troubleshooting section later in this chapter.  
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Installing the Software Drivers in Windows XP Operating System  
1. Power on your PC. After your computer boots, Windows detects the cable modem. The Found  
New Hardware screen appears, followed by the Found New Hardware Wizard screen.  
2. Choose the software automatically (Recommended). Click Next to continue. You will see the  
following screen.  
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3. Click Finish to complete the installation.  
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Troubleshooting the USB Installation  
None of the LEDs is on when I power on the LAN Cable Modem.  
Check the connection between the power adapter and the cable modem. Power off the LAN Cable  
Modem and wait for 5 Seconds and power on the modem again. If the problem still exists, you may  
have a hardware problem.  
When attempting to install the USB driver in Windows 98 SE, I receive the following error  
message: Device not installed at this time. Driver not found.  
This usually occurs when the wrong driver has been installed. To remove the wrong driver and  
install the correct driver:  
1. Right-click on the My Computer icon on your desktop and choose Properties.  
2. Click the Device Manager tab  
3. Click the plus sign next to Universal Serial Bus controllers to view the list of installed USB  
device drivers  
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4. Select USB Composite Device and click Remove  
5. Click Refresh  
The Add New Hardware Wizard window appears, displaying the device name USB Composite  
Device. Refer to the proper operating system instructions in this chapter for information on  
reinstalling the driver properly.  
All of the LEDs on the front of my modem look correct, but I cannot access the Internet.  
If the POWER, USB, SYNC, and READY are solidly lit, the cable modem is working  
properly. Use the following procedures to verify connectivity between the PC and the  
cable modem:  
o Launch Your PC’s Internet Browser (e.g., Netscape, IE)  
web server within your cable modem. A successful connection indicates that the PC  
is able to communicate with the cable modem. The next step is to enter a public  
URL to ensure connectivity between the cable modem and your cable service  
provider. If this fails, please contact your cable service provider for further  
assistance.  
Try restarting the computer so that it could re-establish a connection with the cable modem.  
Power cycle the cable modem by removing the power adapter from the electrical outlet and  
plugging it back in. Wait several minutes for the cable modem to re-establish  
communications with your cable service provider.  
Remove any other USB devices from your computer and connect the cable modem’s USB  
cable directly to the USB port on your computer.  
If you are using a cable splitter, try removing the splitter and connect the cable modem  
directly to the cable wall outlet. Wait several minutes for the cable modem to re-establish  
communications with your cable service provider.  
Your USB or coaxial cable may be damaged. Try using another cable.  
If none of these suggestions work, contact your cable service provider for further  
assistance.  
Uninstalling the USB Driver  
1. Insert the supplied CD into your CD-ROM drive  
2. Click on the My Computer icon on your desktop. Then click on the icon that belongs to  
your CD-ROM Drive.  
3. Locate the file called “Uninstall” and click on the file. This program will remove all the  
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necessary files from you computer.  
3. Installing the Modem Using the Ethernet Port  
This chapter explains the process for installing your cable modem using the Ethernet port.  
See Chapter 2 “Installing the Cable Modem Using the USB Port” for instructions on installing the  
cable modem using the USB port.  
You can use the cable modem’s Ethernet ports if you have:  
A PC running Windows 95 (or later) operating system or a Macintosh computer running  
system 7.6 (or later) operating system  
An active Ethernet port on your PC  
Before you begin, verify that your Network Interface Card (NIC) has been installed and  
configured for use with your cable modem. The cable modem requires TCP/IP to be installed.  
Contact your cable service provider for assistance with installing and configuring TCP/IP. After  
installed the hardware, your computer can connect the cable modem directly by using Network  
Interface Card. Unlike USB installation, there is no needed for software installation for the  
Ethernet connection.  
Installing the Hardware  
This section explains how to connect the cable modem to the computer, wall cable outlet, and  
electrical outlet.  
To install the hardware:  
1. Power off the computer  
2. Connect one end of the coaxial cable to the cable modem’s cable connector. Connect the  
other end of the coaxial cable to the cable wall outlet. Be sure not to bend or over tighten the  
cables as this may strain the connector and cause damage. If you plan to connect the cable  
modem and television to the same wall outlet, you must use a cable line splitter (not  
included).  
3. Connect one end of the Ethernet cable to the cable modem’s Ethernet port and the other end  
of the cable to the Ethernet port on the PC or network interface card (NIC).  
4. Plug the cable modem’s power adapter into the cable modem’s power jack and into a wall  
outlet or surge protector.  
5. If the POWER, SYNC, and READY LEDs are solidly lit, the cable modem is working  
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properly.  
Troubleshooting the Ethernet Installation  
None of the LEDs are on when I power on the Cable Modem.  
Check the connection between the power adapter and the cable modem. Power off the Cable  
Modem and wait for 5 seconds and power on the modem again. If the problem still exists, you may  
have a hardware problem.  
The Ethernet 1/2/3/4 LED on my cable modem is not lit.  
Try restarting the computer so that is could re-establish a connection with the cable  
modem.  
Check for a resource conflict (Windows users only). To do this:  
1) Right-click on the My Computer icon on your desktop and choose Properties.  
2) Click the Device Manager tab and look for a yellow exclamation point or red X  
over the NIC in the Network Adapters field. If you see either one, you may have an  
IRQ conflict. Refer to the manufacturer’s documentation or you cable service  
provider for further assistance.  
Verify that TCP/IP is the default protocol for your network interface card (NIC)  
Power cycle the cable modem by removing the power adapter from the electrical outlet and  
plugging it back in. Wait several minutes for the cable modem to re-establish  
communications with your cable service provider.  
Your Ethernet cable may be damaged. Try another cable.  
All of the LEDs on the front of my modem look correct, but I cannot access the Internet.  
If the POWER, SYNC, READY and Ethernet 1/2/3/4 LEDs are solidly lit, the cable  
modem is working properly. Try restarting the computer so that is could re-establish a  
connection with the cable modem.  
Power cycle the cable modem by removing the power adapter from the electrical outlet and  
plugging it back in. Wait several minutes for the cable modem to re-establish  
communications with your cable service provider.  
If your PC is connected to a hub or gateway, try connecting the PC directly into the cable  
modem.  
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If you are using a cable splitter, try removing the splitter and connect the cable modem  
directly to the cable wall outlet. Wait several minutes for the cable modem to re-establish  
communications with your cable service provider.  
Your Ethernet or coaxial cable may be damaged. Try using another cable.  
If none of these suggestions work, contact your cable service provider for further  
assistance.  
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4. Cable Modem Router LEDs and Connectors  
This chapter describes the functions of the cable modem router’s LEDs and connectors.  
When the pwr, sync, and ready LEDs are lit, the cable modem router is working properly. The  
usb or enet 1, 2, 3, 4 LEDs should also be lit depending on what port is being used.  
The following provides an overview of the LED indicator lights on the front of the cable modem  
router and what the LEDs mean.  
LEDs on the Front of the Modem  
_____Ethernet____  
pwr usb sync ready  
1
2
3
4
pwr: Indicates that the cable modem has successfully completed internal power-on  
tests.  
usb: Indicates connectivity between the USB port on the cable modem and the PC’s  
USB port.  
sync: Indicates the connection status between the cable modem and the cable network.  
The LED is lit when the cable modem has established a downstream channel with the  
cable service provider’s Cable Modem Termination System (CMTS).  
ready: Indicates that the cable modem has completed the ranging/registration process  
and is ready to send/receive data.  
Ethernet 1, 2, 3, 4: Indicates connectivity between the Ethernet port on the cable  
modem router and the Ethernet port on a PC or Mac. This LED blinks when the cable  
modem router is transferring or receiving data over the Ethernet cable.  
Installation problems with the cable modem are commonly due to the cable network and its topography.  
LEDs on the front panel of the cable modem reveal operational status and help you determine problem  
areas.  
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Connectors on the Back of the Modem  
This list of connectors describes where to connect the cables and power adapter when installing the  
cable modem.  
1. Power: This is where you plug the included power adapter. Remember to use only the  
power adapter that came with the cable modem.  
2. Ethernet 10/100 Port 1, 2, 3, 4: This is where you plug the Ethernet cable. The other end  
connects to the Ethernet port on the PC.  
3. USB: This is where you plug the included USB cable. The other end connects to the USB  
port on your PC.  
4. Cable: This is where you connect the coaxial cable (not included) that leads to the cable  
splitter (not included) or the cable wall outlet.  
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5. Web User Interface  
Accessing the Web User Interface  
1. The PC connected to the cable modem must support TCP/IP connection and dynamic DHCP IP  
address acquisition, and must have a web browser installed.  
3. Click LOGIN. Enter user for User name and user for Password, and then click OK.  
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4. If the user enters an incorrect user name and/or password, the web user interface displays  
“401Unauthorized”.  
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Web User Interface Home Page  
A main menu is shown at the top of the pages and the user can select different options to view the cable  
modem information. They include:  
Cable Modem  
Cable Modem Information  
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Cable Modem Status  
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Downstream  
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Upstream  
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Upstream Burst  
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Operation Configuration  
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Event Log  
Contact E-mail Address  
Enter E-mail address for sending event log.  
SMTP Server Name  
Enter SMTP Server Name for sending event log.  
Apply  
Any configuration changes must be followed by “Apply” before changes will occur.  
E-mail Log  
Send current event log to e-mail address specified.  
Refresh  
Update event log.  
Clear Log  
Clear event log.  
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Gateway  
Information  
This page shows gateway information.  
Gateway Information  
Refresh  
Click “Refresh” to get current gateway information.  
Connected Computers  
Click “Connected Computers” to show computers attached to the cable modem.  
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Refresh  
Click “Refresh” to get connected computers information.  
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Firewall  
Time Provision  
This page allows configuration of Time Provision to get the current time via specific provision mode.  
Firewall – Time Provision  
TOD / NTP  
Check “TOD” to enable Time Provision using TOD.  
Check “NTP” to enable Time Provision using NTP.  
NTP Primary Server:  
Specify NTP Primary Server IP address when in NTP Time Provision mode.  
NTP Secondary Server:  
Specify NTP Secondary Server IP address when in NTP Time Provision mode.  
Time Zone  
Select time zone from a given list when in NTP Time Provision mode.  
Daynight Saving time  
Check to enable Daynight saving time.  
Apply  
Any configuration changes must be followed by “Apply” before changes will occur.  
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TOD filter  
This page allows configuration of web access filters to block all internet traffic to and from specific  
network devices based on time of day settings.  
Firewall – TOD Filter  
Connected Computers  
Click “Connected Computers” to specify day & time to block certain computer in the network.  
Computer Name  
Select Computer Name and check “Enable” to start blocking internet access according to the  
schedule.  
Select Computer Name and check “Remove” to stop blocking internet access according to the  
schedule.  
Apply  
Any configuration changes must be followed by “Apply” before changes will occur.  
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Firewall – TOD Filter  
Day(s) to Block  
Check day(s) to block internet access for the “Add Computer”.  
Time of Day to Block  
Check Time of Day to block access for the “Add Computer”.  
Applications Block  
Check Applications to block for the “Add Computer”  
Apply  
Any configuration changes must be followed by “Apply” before changes will occur.  
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Web filter  
This page allows configuration of content filters to block to and from specific network devices based on  
keyword and domain name entries. A list of "trusted computers" can also be entered that are not  
subject to the filters entered. Specific Firewall features can also be enabled. It is highly recommended  
that the Firewall is left enabled at all times for protection against Denial of Service attacks, etc.  
Firewall – Web Filter  
Filter Proxy  
Check “Enable” to enable Proxy filter.  
Uncheck “Enable” to disable Proxy filter.  
Filter Cookies  
Check “Enable” to enable Cookies filter.  
Uncheck “Enable” to disable Cookies filter.  
Filter Java Applets  
Check “Enable” to enable Java Applets filter.  
Uncheck “Enable” to disable Java Applets filter.  
Filter ActiveX  
Check “Enable” to enable ActiveX filter.  
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Uncheck “Enable” to disable ActiveX filter.  
Filter Popup Windows  
Check “Enable” to enable Popup Windows filter.  
Uncheck “Enable” to disable Popup Windows filter  
Block Fragmented IP Packets  
Check “Enable” to enable blocking Fragmented IP Packets.  
Uncheck “Enable” to disable blocking Fragmented IP Packets.  
"With this feature enabled, all packets are checked to determine if the packet contains a "fragment"  
flag. If the flag exists, the CM will discard the packet. This feature is used primarily to protect against  
any intruders/hackers from gaining access to the router or network." "Under certain conditions, this  
feature may cause communication issues with other devices on the network and should be disabled. For  
example, streaming media applications may fragment the packets depending on the encoding used for  
the video stream. Depending on the encoding used for the clip, some or a majority of the packets will  
become fragmented. For clips encoded at 300 Kbps, 66% of the packets are IP fragments, while below  
100 Kbps there is no fragmentation.  
Firewall Protection  
Check “Enable” to enable Firewall Protection.  
Uncheck “Enable” to disable Firewall Protection.  
Access Routed Subnet Protection  
Check “Enable” to enable Routed Subnet Protection.  
Uncheck “Enable” to disable Routed Subnet Protection.  
Apply  
Any configuration changes must be followed by “Apply” before changes will occur.  
Trusted Computers - Add  
Specify MAC address for trusted computer and click “Add” to add it to the list.  
Trusted Computers - Remove  
Select MAC address from trusted computer list and click “Remove” to remove it from the list.  
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Log  
This page allows configuration of Firewall event log reporting via email alerts and a local view of the  
attacks on the system.  
Firewall – Log  
Contact E-mail Address  
Enter E-mail address for sending Firewall event log.  
SMTP Server Name  
Enter SMTP Server Name for sending Firewall event log.  
Apply  
Any configuration changes must be followed by “Apply” before changes will occur.  
E-mail Log  
Send current Firewall event log to e-mail address specified.  
Refresh  
Update event log.  
Clear Log  
Clear event log.  
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Content Filter  
Setup  
This page allows configuration of URL content filter rules.  
Content Filter – Setup  
URL Keyword Blocking  
Check “Enable” to enable URL Keyword Blocking.  
Uncheck “Enable” to disable URL Keyword Blocking.  
URL Domain Blocking  
Check “Enable” to enable URL Domain Blocking.  
Uncheck “Enable” to disable URL Domain Blocking.  
Add Keyword  
Specify Keyword and click “Add Keywork” to add keyword to the list.  
Remove Keyword  
Select Keyword from the list and click “Remove Keywork” to delete keyword from the list.  
Add Domain  
Specify Domain and click “Add Domain” to add Domain to the list.  
Remove Domain  
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Select Domain from the list and click “Remove Domain” to delete Domain from the list.  
Apply  
Any configuration changes must be followed by “Apply” before changes will occur.  
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Violation Log  
This page provides a local view of the content filter log.  
Content Filter – Violation Log  
Contact E-mail Address  
Enter E-mail address for sending Content Violation log.  
SMTP Server Name  
Enter SMTP Server Name for sending Content Violation log.  
Apply  
Any configuration changes must be followed by “Apply” before changes will occur.  
E-mail Log  
Send current Content Violation log to e-mail address specified.  
Refresh  
Update event log.  
Clear Log  
Clear event log.  
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Tools  
Ping  
This page provides ping diagnostics to help with IP connectivity problems.  
Tools - Ping  
Ping Target  
Start Test  
Specify target IP address.  
Click to start ping test.  
Ping Size  
Abort Test  
Specify ping packet size in bytes.  
No. of Pings  
Click to abort ping test.  
Clear Results  
Specify number of pings.  
Click to clear result messages.  
Ping Interval  
Refresh  
Specify interval between pings in ms.  
Click “Refresh” to get updated results.  
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Trace Route  
This page provides trace route diagnostics to help with IP connectivity problems.  
Tools – Trace Route  
Tracert Target  
Start Test  
Specify trace route target IP address.  
Click “Start Test” to start trace route test.  
MAX Hops  
Abort Test  
Specify maximum hops.  
Timeout  
Click “Abort Test” to abort trace route test.  
Clear Results  
Specify timeout.  
Click “Clear Results” to clear result  
messages.  
Refresh  
Click “Refresh” to get updated results.  
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Client List  
This page shows connected computer in client list.  
Tools – Client List  
Refresh  
Click “Refresh” to get updated results.  
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Password  
This page allows you to change the user’s password.  
Tools – Password  
Password  
Specify new password.  
Re-Enter Password  
Re-Enter new password.  
Apply  
Any configuration changes must be followed by “Apply” before changes will occur.  
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Factory Defaults  
This page allows you to restore factory defaults to the system.  
Tools – Factory Defaults  
Restore User Factory Defaults  
Check “Yes” to restore user firewall and content filter to factory defaults.  
Apply  
Any configuration changes must be followed by “Apply” before changes will occur.  
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