32-5034-04
User’s Information Guide
Gas Furnaces — Non-Condensing
Fan Assisted Combustion System
Upflow / Horizontal and Downflow / Horizontal
Contents
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WARNING
If the information in this manual is not followed exactly,
a fire or explosion may result causing property
damage, personal injury or loss of life.
Dangers, Warnings & Cautions
General Information
To Start the Furnace
Proper Maintenance
The Problem Solver
Regular Dealer Maintenance
Warranty
1
1
2
4
6
7
9
— Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any
other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch;
do not use any phone in your building.
• Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier,
call the fire department.
IMPORTANT FACTS
The flow of combustion and ventilating air must not be
obstructed from reaching the furnace. Air openings provided
in the casing of the furnace must be kept free of obstructions
which would restrict airflow, thereby affecting efficiency and
safe operation of your furnace.
— DO NOT RELY ON SMELL ALONE TO DETECT
LEAKS. DUE TO VARIOUS FACTORS, YOU MAY
NOT BE ABLE TO SMELL FUEL GASES.
• U.L. recognized fuel gas and CO detectors are
recommended in all applications, and their
installation should be in accordance with the
manufacturer's recommendations and/or local
laws, rules, regulations, or customs.
Also, air openings provided to the area in which the furnace
is installed and the space around the furnace shall not be
blocked or obstructed. Keep this in mind should you choose to
remodel the area which contains your furnace. If additional
insulation is added after the furnace is installed, the area
around the furnace must be inspected to ensure it is free and
clear of insulation. If this furnace is installed in an attic or
other insulated space it must be kept free and clear of all insu-
lating materials as some insulating materials are combustible.
— Installation and service must be performed by a
qualified installer, service agency or the gas
supplier.
Furnaces must have air for proper performance. There must
be a free flow of fresh air sufficient for efficient combustion
and safe ventilation of your furnace.
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WARNING
DO NOT USE THIS UNIT IF ANY PART HAS BEEN UNDER
WATER. IMMEDIATELY CALL A QUALIFIED SERVICE
TECHNICIAN TO INSPECT THE FURNACE AND TO RE-
PLACE ANY PART OF THE CONTROL SYSTEM AND ANY
GAS CONTROL WHICH HAS BEEN UNDERWATER.
The combustion air for your furnace must be fresh uncon-
taminated air. Paints, varnishes, laundry bleaches, deter-
gents, many household cleaners, water softening salts,
adhesives, and all such products release fumes containing
compounds which could lead to early heat exchanger and
vent system deterioration. Do not store these types of
products near your furnace.
GENERAL INFORMATION
Understand the signal words DANGER, WARNING, AND
CAUTION. These words are safety alert words. DANGER
indicates the most serious hazards which will result in
severe personal injury or death. WARNING indicates hazards
which could result in personal injury or death. CAUTION is
used to indicate unsafe practices which could result in minor
injury or property damage.
Never store gasoline, combustible materials, or other flam-
mable liquids or vapors near your furnace.
Carbon monoxide, fire or smoke can cause serious bodily
injury, death, and/or property damage.
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User’s Information
Outlet Pressure Boss
Your furnace may
have a “Knob Switch”
or a “Toggle Switch”
to turn the gas
ON or OFF.
Regulator
Adjust
Inlet Pressure
Boss (opt.)
SWITCH TOGGLES
“ON” OR “OFF”
On/Off Switch
NOTE THE LOCATION OF THE MANUAL MAIN GAS SHUT-OFF VALVE FOR YOUR FURNACE.
Have your installer or servicer show you the location if you have any questions.
UPFLOW FURNACE Manual Main Gas Shut-off Valve May Be Located on the Left or Right Side
GROUND
UNION JOINT
HORIZONTAL FURNACE Manual Main Gas Shut-off Valve May Be Located on the Top or Bottom Side
TOP VIEW OF RIGHT SIDE PIPING
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Proper Maintenance
Reduces Energy Use
A clean filter saves money.
Replacing your filter.
When the furnace circulates and filters the air in your home,
dust and dirt particles build up on the filter. Excessive
accumulation can block the airflow, forcing the unit to work
harder to maintain desired temperatures.
When replacing your furnace filters, use a high velocity type
filter. On upflow furnaces, standard size 1" thick high
velocity filters will fit into the patented filter rack which will
automatically adjust in width to fit. Filters are available
from your dealer.
And the harder your unit has to work, the more energy it
uses. So you pay more any time your system is running with
a dirty filter.
How to remove your filter.
The upflow furnace blower door has a hinge at the bottom
which allows the door to tilt forward for filter servicing or
replacement without the door being removed. The furnace
filter in the bottom or side configuration can be removed by
simply turning the two latches on the blower door 1/4 turn
and tilting the door forward.
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CAUTION
Never operate your unit for either heating or cooling with
filters removed.
Help ensure top efficiency by cleaning the filter once a month.
If you have an upflow furnace, you can wash or change the
filter once a month. Clean it twice a month during seasons
when the unit runs more often.
Your furnace came from the factory with a cleanable filter.
You can clean the filter with a vacuum, OR you can wash it
with a household detergent. Good quality, high velocity
filters may be used for replacements in upflow furnaces.
Airflow
Blower Door Hinge and Bottom Filter Rack Installation
The blower door may be removed if necessary by tilting the
door outward 2 to 3 inches, then pulling up. The door will
slide out of the hinge for removal. For replacement, simply
insert the blower door bottom into the space between the
furnace base front and the hinge, then tilt inward and latch.
With the new patented filter rack on the upflow models, all
cleaning or replacing of filters is quick and easy. Clean filters
guarantee optimum performance of your system.
FACTORY SUPPLIED UPFLOW FURNACE
RETURN AIR FILTERS
UPFLOW FURNACE RETURN AIR FILTERS
CABINET
WIDTH
CABINET
BOTTOM FILTER
CABINET
SIDE FILTER
QTY*
14-1/2"
17-1/2"
21"
1
1
1
1
14" X 25" X 1"
17" X 25" X 1"
20" X 25" X 1"
24" X 25" X 1"
17-1/2" X 25" X 1"
17-1/2" X 25" X 1"
17-1/2" X 25" X 1"
17-1/2" X 25" X 1"
24-1/2"
*NOTE - On 5 ton airflow models, if the airflow requirement
exceeds 1800 CFM, these models will require filters on both
sides; OR 1 side and the bottom; OR just the bottom.
Typical Upflow Right Side Return Filter Installation
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User’s Information
The filter rails are spring loaded for automatic adjustment to
allow standard size, locally obtainable replacement filters.
The filter rack itself slides to adjust to the required width
needed for bottom or side return. Always insert the chamfer
(angle edged sides) end first.
UPFLOW
ONLY
Upflow / Horizontal Furnace Filters
The Upflow/Horizontal furnace, when installed horizontally,
requires a horizontal filter kit. The filters may be located
remote to the furnace or in the return air duct near the
furnace. Check with your dealer for the location of
your filters.
FILTER RACK ASSEMBLY
An upflow/horizontal furnace in horizontal return air filter
application, as shown, features two 14" x 20" x 1" filters in
the 14-1/2" wide furnace cabinets; or two 16" x 20" x 1" filters
in the 17-1/2", 21", and 24-1/2" wide furnace cabinets.
Airflow
CHAMFER
END OF
FILTER GOES
INTO FILTER
RACK FIRST
UPFLOW/HORIZONTAL WITH FILTER KIT
The furnace filter may be secured with filter retaining
brackets for right side return on smaller furnaces. To replace
filters on these furnaces, remove the blower access door, push
back to flex the filter and clear the filter retaining bracket at
the front of the unit. Gently pull the filter out.
To replace filters, remove the filter access door, lift the filter
from the lower bracket and shift the filter to the side to free
the top filter from the bracket and slide the filters out
through the filter access door. After cleaning, replace the
filters in the same manner making sure that the filters are
secured in place in both top and bottom filter brackets.
Replace filter access door.
After cleaning, replace the filter in the same manner making
sure that filter is secured in place in both front and back filter
retaining brackets of the unit. Replace blower access door.
Air filters may also be located outside of the furnace using a
remote filter grille. The filter grille could be in a hallway,
wall, or in the ceiling. Check with your dealer for the exact
location of your filter and the method of changing the filters.
Air filters may also be located outside of the furnace using a
SIDE FILTER FRAME.
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User’s Information
Downflow Furnace Filters
A downflow/horizontal furnace vertical return air filter
application, as shown, features two 14" x 20" x 1" filters in
the 14-1/2" wide furnace cabinets; or two 16" x 20" x 1" filters
in the 17-1/2", 21", and 24-1/2" wide furnace cabinets.
Downflow/Horizontal furnaces are factory supplied with
2 standard size permanent type air filters which may be
located remote to the furnace or in the return air duct. Check
with your dealer for the location of your filters.
REQUIRED FILTERS - DOWNFLOW
CABINET WIDTH
14-1/2"
FILTER QUANTITY & SIZE
2 - 14" X 20" X 1"
17-1/2"
2 - 16" X 20" X 1"
21"
2 - 16" X 20" X 1"
24-1/2"
2 - 16" X 20" X 1"
Airflow
DOWNFLOW FILTER
The Problem Solver
A furnace is not a household appliance. It is complex and
requires professional maintenance and repair.
care of any questions or problems you may have. A periodic
inspection of your furnace should be made by a qualified
service agency at the start of each heating season.
That’s why attempts at “do-it-yourself” repairs on an in-
warranty unit may void the remainder of your warranty.
Keep your furnace looking like new for years.
Clean the enamel finish of your furnace with ordinary soap
and water. For stubborn grease spots, use a household
detergent. Lacquer thinner or other synthetic solvents may
damage the finish.
Other than performing the simple maintenance recom-
mended in this manual, you should not attempt to make any
adjustments to your furnace. Your dealer will be able to take
Save time and money. Before calling for service, check the following:
Problem
Possible Trouble
Possible Remedy
No Heating –
1. Thermostat set incorrectly.
1. Adjust thermostat. See operating instructions.
Blower does not operate.
2. Blown fuse or tripped
circuit breaker.
2. Replace or reset protective device or call for
servicer.
3. Defective component.
3. Most controls are automatic and will recycle. If
your unit still does not operate call for servicer.
4. Burner does not ignite.
5. Main gas line turned off.
6. Blower door removed or ajar.
4. Call servicer.
5. Have gas company check.
6. Close door securely to restore power to
blower and gas valve.
7. Lockout
7. Turn power on-off-on-off twice in 30 seconds.
Insufficient Heating –
1. Dirty air filters.
1. Clean or replace filters.
Blower operates continuously.
2. Blocked supply or return
registers.
2. Make sure registers are open and
No obstacles blocking off the air.
No Heat – Vent motor is running.
Restricted or plugged furnace
Condensate drain.
1. Remove drain clamps to condensate trap
and drain pan outlet.
2. Flush or clean drain blockage.
3. Reinstall clamps.
Unusual Noise
Call your servicer
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User’s Information
The following warning complies with State of California law, Proposition 65.
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WARNING
THIS PRODUCT CONTAINS FIBERGLASS WOOL INSULATION!
Fiberglass dust and ceramic fibers are believed by the State of California to cause cancer through inhalation.
Glasswool fibers may also cause respiratory, skin, or eye irritation.
PRECAUTIONARY MEASURES
FIRST AID MEASURES
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Avoid breathing fiberglass dust.
Eye Contact – Flush eyes with water to remove dust.
If symptoms persist, seek medical
attention.
Use a NIOSH approved dust/mist respirator.
Avoid contact with the skin or eyes. Wear long-sleeved,
loose-fitting clothing, gloves, and eye protection.
Skin Contact – Wash affected areas gently with soap
and warm water after handling.
●
●
Wash clothes separately from other clothing: rinse
washer thoroughly.
Operations such as sawing, blowing, tear-out, and
spraying may generate fiber concentrations requiring
additional respiratory protection. Use the appropriate
NIOSH approved respirator in these situations.
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WARNING
CARBON MONOXIDE POISONING HAZARD
Failure to follow the installation and operation instructions
for the venting system’s operation could result in carbon
monoxide poisoning or death.
Regular Dealer Maintenance
Never stop the cooling system
by shutting off the main power.
The following warning complies with State of California law, Proposition 65.
If the main power to your air conditioner is ever disconnected
for more than three hours, turn off the thermostat. Then wait
for at least three more hours after the power has been
restored before turning the thermostat back on. Failure to
follow this procedure could result in damage to your air
conditioning system.
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WARNING
Hazardous Gases!
Exposure to fuel substances or by-products of incomplete
fuel combustion is believed by the state of California to
cause cancer, birth defects, or other reproductive harm.
1. GENERAL INSPECTION – Examine the furnace
installation for the following items:
2. BLOWERS – The blower size and speed determine the
air volume delivered by the furnace. The blower motor
bearings are factory lubricated and under normal
operating conditions usually do not require servicing.
Annual cleaning of the blower wheel and housing is
recommended for maximum air output, and this must be
performed only by a qualified servicer or service agency.
a. All flue product carrying areas external to the furnace
(i.e. chimney, vent connector) are clear and free of
obstruction.
b. The vent connector is in place, slopes upward and is
physically sound without holes or excessive corrosion.
c. The return air duct connection(s) is physically sound,
is sealed to the furnace and terminates outside the
space containing the furnace.
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WARNING
Unit is equipped with a blower door switch which cuts
power to blower and gas valve causing shutdown when
door is removed. Unit must not be altered to allow opera-
tion with the blower door removed. Operation with doors
removed or ajar can permit the escape of dangerous
fumes. All panels must be securely closed at all times for
safe operation of the furnace.
d. The physical support of the furnace should be sound
without sagging, cracks, gaps, etc., around the base so
as to provide a seal between the support and the base.
e. There are no obvious signs of deterioration of the
furnace.
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User’s Information
3. IGNITER – This unit has a special hot surface direct
ignition device that automatically lights the burners.
Please note that it is very fragile and should be handled
with care.
NOTE: On LP (propane) units, due to variations in BTU
content and altitude, servicing may be required at shorter
intervals.
5. HEAT EXCHANGER / FLUE PIPE – These items
must be inspected for signs of corrosion, and/or
deterioration at the beginning of each heating season
by a qualified service technician and cleaned annually
for best operation.
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CAUTION
Do not touch igniter. It is extremely hot.
4. BURNER – Gas burners do not normally require
scheduled servicing, however, accumulation of foreign
material may cause a yellowing flame or delayed igni-
tion. Either condition indicates that a service call is
required. For best operation, burners must be cleaned
annually using brushes and vacuum cleaner.
6. CIRCUIT PROTECTION – If blower or gas valve fail to
operate, the cause could be the circuit breaker or a loose
or blown fuse. Replace fuse or reset circuit breaker.
7. OPERATION – Your warm air furnace should not be
operated in a corrosive atmosphere. Paint solvents,
cleaning chemicals, spray propellants, and bleaches
should not be used in the vicinity of the furnace during
normal operation.
Turn off gas and electric power supply. To clean burners,
remove top burner bracket and lift burner from orifice.
NOTE:
8. CONDENSATE DRAINS – If you have a cooling coil
installed with your furnace, condensate drains should be
checked and cleaned periodically to assure that conden-
sate can drain freely from coil to drain. If condensate
cannot drain freely water damage could occur. Furnace
drain should also be checked & cleaned at the start of
each heating season.
Be careful not to break igniter when removing burners.
Clean burners with brush and/or vacuum cleaner.
Reassemble parts by reversal of the above procedure.
NOTE: On LP (propane) units, some light yellow tipping of
the outer mantle is normal. Inner mantle should be bright
blue.
9. AIR CIRCULATION – To ensure increased comfort, the
blower on this unit may be operated continuously for
both heating and cooling. This will result in constantly
filtered air and aid in maintaining more even tempera-
tures by avoiding temperature stratification throughout
the conditioned area. To accomplish constant air
circulation, set your thermostat fan switch to “ON”.
Natural gas units should not have any yellow tipped flames.
This condition indicates that a service call is required. For
best operation, burners must be cleaned annually using
brushes and vacuum cleaner.
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WARNING
Should overheating occur, or the gas supply fail to shut off,
shut off the manual gas valve to the furnace before shut-
ting off the electrical supply.
In the event that electrical, fuel or mechanical failures
occur, the owner should immediately turn off the gas
supply at the manual gas valve located in the burner
compartment and electrical power to the furnace and
contact servicer.
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User’s Information
Limited Warranty
High Efficiency Induced Draft Gas Furnace
UD-C, DD-C, UD-R, DD-R, UD-RV and DD-RV
(First letter may be preceded by an “A” or “T”) (Parts Only)
Models Less Than 20 Tons for Residential Use*
This limited warranty is extended by American Standard Inc., to the original purchaser and to any succeeding
owner of the real property to which the Gas Furnace is originally affixed, and applies to products purchased and
retained for use within the U.S.A. and Canada.
If any part of your Gas Furnace fails because of a manufacturing defect within five years from the date of the
original purchase, Warrantor will furnish without charge the required replacement part. Any local transportation,
related service labor, air filters and diagnosis calls are not included.
In addition, if the steel heat exchanger fails because of a manufacturing defect within the sixth through twentieth
year from the date of original purchase, Warrantor will furnish without charge a replacement heat exchanger. Any
local transportation, related service labor, air filters, and diagnosis calls, are not included.
This limited warranty does not cover failure of your gas furnace if it is damaged while in your possession, damage
caused by unreasonable use of the gas furnace and/or damage from failure to properly maintain the gas
furnace as set forth in the Use and Care manual (see Proper Maintenance section).
This limited warranty applies to product installed on or after 10/1/2001 where product is manufactured after
1/1/2000. This limited warranty is not retroactive to any installations prior to 10/1/2001 or on product produced
prior to 2000.
THE LIMITED WARRANTY AND LIABILITY SET FORTH HEREIN ARE IN LIEU OF ALL OTHER
WARRANTIES AND LIABILITIES, WHETHER IN CONTRACT OR IN NEGLIGENCE, EXPRESS OR
IMPLIED, IN LAW OR IN FACT, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR PARTICULAR USE, AND IN NO EVENT SHALL WARRANTOR BE LIABLE
FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow limitations on how long an implied limited warranty lasts or do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This
limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Parts will be provided by our factory organization through an authorized service organization in your area listed in
the yellow pages. If you wish further help or information concerning this limited warranty, contact:
American Standard Inc.
Troup Highway
Tyler, TX 75711-9010
Attention: Manager, After Sales Support
GW-629-1802
* This limited warranty is for residential usage of this equipment and not applicable when this equipment is used for a
commercial application. A commercial use is any application where the end purchaser uses the product for other than
personal, family or household purposes.
Extended warranties are available from the manufacturer through your dealer. The limited warranty is backed by the
manufacturer and any representations made about extending the limited warranty would be backed by the manufacturer
if and only if an extended warranty agreement was received from the manufacturer.
11/2002
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User’s Information
Limited Warranty
High Efficiency Induced Draft Gas Furnace
UD-C, DD-C, UD-R, DD-R, UD-RV and DD-RV
(First letter may be preceded by an “A” or “T”) (Parts Only)
Models Less Than 20 Tons for Commercial Use*
This warranty is extended by American Standard Inc., to the original purchaser and to any succeeding owner of
the real property to which the Gas Furnace is originally affixed, and applies to products purchased and retained
for use within the U.S.A. and Canada. There is no warranty against corrosion, erosion or deterioration.
If any part of your Gas Furnace fails because of a manufacturing defect within one year from the date of the
original purchase, Warrantor will furnish without charge the required replacement part.
This limited warranty does not cover failure of your gas furnace if it is damaged while in your possession, damage
caused by unreasonable use of the gas furnace and/or damage from failure to properly maintain the gas
furnace as set forth in the Use and Care manual (see Proper Maintenance section).
In addition, if the steel heat exchanger fails because of a manufacturing defect within the second through twenti-
eth year from the date of original purchase, Warrantor shall furnish without charge a replacement heat ex-
changer. Warrantor’s obligations and liabilities under this warranty are limited to furnishing F.O.B. Warrantor
factory or warehouse replacement parts for Warrantor’s products covered under this warranty. No liability shall
attach to Warrantor until products have been paid for and then liability shall be limited solely to the purchase price
of the equipment under warranty shown to be defective.
THE WARRANTY AND LIABILITY SET FORTH HEREIN ARE IN LIEU OF ALL OTHER
WARRANTIES AND LIABILITIES, WHETHER IN CONTRACT OR IN NEGLIGENCE, EXPRESS OR
IMPLIED, IN LAW OR IN FACT, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR PARTICULAR USE, AND IN NO EVENT SHALL WARRANTOR BE LIABLE
FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This
warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
American Standard Inc.
Troup Highway
Tyler, TX 75711-9010
Attention: Manager, After Sales Support
GW-636-1802
* This warranty is for commercial usage of said equipment and not applicable when the equipment is used for a
residential application. Commercial use is any application where the end purchaser uses the product for other
than personal, family or household purposes.
Extended warranties are available from the manufacturer through your dealer. The limited warranty is backed by the
manufacturer and any representations made about extending the limited warranty would be backed by the manufacturer
if and only if an extended warranty agreement was received from the manufacturer.
10
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User’s Information
Notes
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American Standard Inc.
6200 Troup Highway
Tyler, TX 75707
P.I. 11/02
Since the manufacturer has a policy of continuous product and product data improvement, it reserves the right
to change design and specifications without notice.
For more information contact
your local dealer (distributor)
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