SMART Board®
800i5e-SMP
Interactive whiteboard system
with appliance
Configuration and user’s guide
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Important information
Before you install and use your SMART Board® 800i5e-SMP interactive whiteboard system with
appliance, read and understand the safety warnings and precautions in this user’s guide and the
included warnings document. These safety warnings and precautions describe the safe and correct
operation of your interactive whiteboard system and its accessories, helping you to prevent injuries
and equipment damage. Ensure that your interactive whiteboard system is always being used
correctly.
In this document, “interactive whiteboard system” refers to the following:
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SMART Board 800 series interactive whiteboard
SMART UF75 or SMART UF75w projector
Appliance
Accessories and optional equipment
The projector included with your system is designed to work only with certain SMART Board
more information.
Safety warnings, cautions and important
information
Installation
W A R N I N G
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Failure to follow the installation instructions shipped with your SMART product could result in
personal injury and damage to the product.
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To reduce the risk of fire or electric shock, do not expose the SMART product to rain or
moisture.
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I M P O R T A N T I N F O R M A T I O N
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Two people are required to mount your SMART product because it may be too heavy for one
person to safely maneuver.
When you lift your interactive whiteboard, you and your assistant should stand on either side
of the screen, supporting its weight at the bottom while balancing the top with your other
hands.
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When mounting the projector boom on a framed or hollow wall, attach both the mounting
bracket and the safety tether to a stud to safely support the projector’s weight. If you use only
drywall anchors, the drywall can fail, resulting in possible personal injury, and damage to the
product which may not be covered by your warranty.
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Do not leave cables on the floor where they can be a tripping hazard. If you must run a cable
over the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable
management strip of a contrasting color. Handle cables carefully and avoid excessive
bending.
C A U TI ON
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Do not operate this unit immediately after moving it from a cold location to a warm location.
When the unit is exposed to such a change in temperature, moisture can condense on the
lens and crucial internal parts. Allow the system to stabilize to room temperature before
operation to prevent possible damage to the unit.
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Do not place the unit in hot locations, such as near heating equipment. Doing so could cause
a malfunction and shorten the life of the projector.
Avoid setting up and using the SMART product in an area with excessive levels of dust,
humidity and smoke.
Do not place your SMART product in direct sunlight or near any appliance that generates a
strong magnetic field.
If you need to lean the interactive whiteboard against a wall before you mount it, make sure it
remains in an upright position, resting on the pen tray brackets, which can sustain the weight
of the interactive whiteboard.
Do not rest the interactive whiteboard on its side or on the top of the frame.
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I M P O R T A N T I N F O R M A T I O N
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You must connect the USB cable that came with your SMART Board interactive whiteboard
to a computer that has a USB compliant interface and that bears the USB logo. In addition,
the USB source computer must be compliant with CSA/UL/EN 60950 and bear the CE mark
and CSA and/or UL Mark(s) for CSA/UL 60950. This is for operating safety and to avoid
damage to the SMART Board interactive whiteboard.
I MP OR TA N T
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Use the SMART Board 800i5e-SMP interactive whiteboard system installation guide
whiteboard system.
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Make sure an electrical socket is near your SMART product and remains easily accessible
during use.
Using your SMART product near a TV or radio could cause interference to the images or
sound. If this happens, move the TV or radio away from the projector.
Operation
W A R N I N G
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If you are using an audio system, use only the power supply included with that product.
Using the wrong power supply might create a safety hazard or damage the equipment. If in
doubt, refer to the specification sheet for your product to verify the power supply type.
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Do not climb (or allow children to climb) on a wall- or stand-mounted SMART Board
interactive whiteboard.
Do not climb on, hang from or suspend objects from the projector boom.
Climbing on the interactive whiteboard or projector boom could result in personal
injury or product damage.
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Viewing 3D content from a projector may cause epileptic seizures or strokes. If you or any
member of your family has a history of light-sensitive seizures, consult a doctor before
viewing 3D content.
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Viewing 3D content while you are consuming alcohol, experiencing sleep deprivation or in
poor physical condition may be unsafe.
Pregnant women and elderly individuals should avoid viewing 3D content.
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I M P O R T A N T I N F O R M A T I O N
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Viewing 3D content may cause sickness, including nausea, dizziness, headache, eyestrain,
blurred vision or numbness. If you experience any of these symptoms, stop viewing 3D
content immediately. If these symptoms persist, consult a doctor.
Parents and teachers should monitor children and students for adverse effects resulting from
viewing 3D content since children and teenagers may be more susceptible than adults to
related health risks.
To avoid adverse effects resulting from viewing 3D content with your interactive whiteboard
system, observe the following precautions:
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Do not use 3D glasses for viewing any material other than 3D content.
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Maintain a minimum distance of 7' (2 m) from your interactive whiteboard system’s
screen. Viewing 3D content from too close a distance may result in eyestrain.
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Avoid viewing 3D content for a prolonged period of time. Take a break of 15 minutes or
longer after every hour of viewing.
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Face the screen squarely when viewing 3D content. Viewing 3D content from an angle
may cause fatigue or eyestrain.
C A U TI ON
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Do not block the projector’s ventilation slots and openings.
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Avoid putting the projector into Standby mode during the lamp ignition phase because this
can lead to premature lamp failure. Keep the projector lamp on for a minimum of 45 minutes
before putting it into Standby mode to preserve the lamp life.
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In a high altitude location over 6000' (1800 m), where the air is thin and cooling efficiency is
reduced, use the projector with the fan mode set to High.
Cycling power to the projector repeatedly can lock or damage your SMART product. After
you put the product into Standby mode, wait at least 45 minutes for cooling before starting
the product again.
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If dust or small items prevent pen tray buttons from being pressed or cause constant button
contact, remove the obstructions carefully.
I MP OR TA N T
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If you have peripheral devices that do not use a 4-pin mini-DIN S-video connector, an RCA
Composite video jack or an HDMI video connector, or if your device has an audio connection
that does not use RCA jacks, you may need to purchase third-party adapters.
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I M P O R T A N T I N F O R M A T I O N
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There are no projector menu options on the ACP. Keep your remote control in a safe place
because the ACP is not a substitute for the remote control.
Do not disconnect cables from the ACP to connect peripheral devices because you could
disconnect controls for your interactive whiteboard.
Disconnect the product from its power source when it’s not used for a long period.
Cleaning
C A U TI ON
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Before you clean the projector, press the Power button on the ACP and select the
Standby button or press the Power button twice on the remote control to put the projector
into Standby mode, and then allow the lamp to cool for at least 30 minutes.
Do not spray cleaners, solvents or compressed air near any part of the projector because
they can damage or stain the unit. Spraying the system could spread a chemical mist on
some of the projector’s components and lamp, resulting in damage and poor image quality.
Do not allow liquids or commercial solvents of any kind to flow into the projector.
I MP OR TA N T
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Put your SMART product into Standby mode before cleaning it.
Follow these guidelines to clean the projector:
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Wipe the exterior of the projector with a lint-free cloth.
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If necessary, use a soft cloth moistened with a mild detergent to clean the projector
housing.
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Do not use abrasive cleaners, waxes or solvents.
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Avoid touching the lens. If it is necessary to clean the lens:
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Use liquids or commercial solvents (such as glass cleaners) to clean the lens,
but do not spray them directly on the system.
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Use protective gloves and dip a lint-free cloth (such as Purestat PW2004) in an
anti-static solvent (such as Hyperclean EE-6310).
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Gently wipe the lens from the center to the edge. Do not apply any pressure to
the lens.
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I M P O R T A N T I N F O R M A T I O N
Service
W A R N I N G
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There are no user-serviceable parts inside the pen tray. Only qualified personnel should
disassemble the pen tray’s printed circuit boards, and this procedure must be done with
proper electrostatic discharge (ESD) protection.
C A U TI ON
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Do not adjust any settings in the service menu other than those listed in the following
procedures. Changing other settings might damage or affect the operation of your projector
and may invalidate your warranty.
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When transporting your SMART product, repack it with as much of the original packaging as
possible. This packaging was designed with optimal shock and vibration protection.
If your SMART product requires replacement parts, make sure the service technician uses
replacement parts specified by SMART Technologies or parts with the same characteristics
as the original.
Environmental requirements
Before you install your SMART Board 800 interactive whiteboard system with appliance, review the
following environmental requirements.
Environmental
requirement
Parameter
Operating temperature
41°F to 95°F (5°C to 35°C) from 0' to 6000' (0 m to 1800 m)
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41°F to 86°F (5°C to 30°C) from 6000' to 9800' (1800 m to 3000 m)
-40°F to 122°F (-40°C to 50°C)
Storage temperature
Humidity
30% to 80% relative humidity, non-condensing
Water and fluid
resistance
Intended for indoor use only. Doesn’t meet any salt-spray or water
ingress requirements.
Don’t pour or spray liquids directly onto your interactive whiteboard,
the projector or any of its sub-components.
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I M P O R T A N T I N F O R M A T I O N
Environmental
requirement
Parameter
Dust
Intended for use in office and classroom environments. Not for
industrial use where heavy dust and pollutants can cause
malfunctions or impaired operation. Periodic cleaning is required in
information on cleaning the projector.
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Designed for pollution degree 1 (P1) as per EN61558-1, which is
defined as “No pollution or only dry non-conductive pollution”.
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Electrostatic discharge
(ESD)
EN61000-4-2 severity level 4 for direct and indirect ESD
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No malfunction or damage up to 8kV (both polarities) with a
330 ohm, 150 pF probe (air discharge)
Unmated connectors meet no malfunction or damage up to 4kV
(both polarities) for direct (contact) discharge
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Cables
All SMART Board 800i5e-SMP interactive whiteboard system with
appliance cables should be shielded to prevent potential accidents
and degraded video and audio quality.
Conducted and radiated
emissions
EN55022/CISPR 22, Class A
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Contents
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C O N T E N T S
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Chapter 1
About your interactive
whiteboard system
Your SMART Board 800i5e-SMP interactive whiteboard system with appliance combines the
following components:
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SMART Board 800 series interactive whiteboard
Wall-mounted, short-throw SMART UF75 or SMART UF75w projector
Appliance
Accessories and optional equipment
This chapter describes the features of your interactive whiteboard and provides information about
product parts and accessories.
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C H A P T E R 1
About your interactive whiteboard system
SMART Board 800i5e-SMP interactive
whiteboard system with appliance features
Your SMART Board 800i5e-SMP interactive
whiteboard system uses the short-throw, high-offset
SMART UF75 or SMART UF75w projector. The throw
distance of the SMART UF75 or SMART UF75w
projectors is half that of the SMART UF65 projector,
resulting in a shorter boom and reduced shadows on
the projected image.
When the projector displays an image from your
computer on the touch-sensitive interactive
whiteboard, you can open, edit and save existing
presentations or create and save new presentations.
You can conference with others and share information,
visit websites, play video clips and more—all by
touching the screen. Two users can also draw on the interactive surface at the same time, and you
can use an array of gestures within applications.
The projector also supports video and audio connections from a variety of devices, including
DVD/Blu-ray™ players, VCRs, document cameras, digital cameras and high definition sources, and
can project media from these sources onto the interactive screen.
When you use your interactive whiteboard system, you can insert your notes into the program as text
by right-clicking and selecting one of the Inject … Here options in the menu that appears. After you
finish writing and drawing, you can save or clear your notes. If you accidentally clear your notes, you
can restore them.
SMART Board 800 series interactive whiteboard
Your SMART Board 800 series interactive whiteboard, featuring SMART’s proprietary DViT®
(Digital Vision Touch) technology, is the most intuitive touch-sensitive front projection interactive
whiteboard in the world.
The SMART Board 800 series interactive whiteboard performs best with the SMART UF75 or
SMART UF75w projector because of its exceptional color performance and input response.
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C H A P T E R 1
About your interactive whiteboard system
Other features of your interactive whiteboard include:
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A modular pen tray that automatically detects
when you pick up a pen tray pen or the eraser
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Pen tray buttons that activate the pens’ colors
and the on-screen keyboard, right-click,
Orientation and Help functions
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A durable hard-coated surface that is optimized
for projection and easily cleaned
A security cable lock feature that enables you to
lock your interactive whiteboard to help safeguard it from theft
For more information about your SMART Board interactive whiteboard, see the SMART Board 800
SMART UF75 or SMART UF75w projector
The SMART UF75 or SMART UF75w projector system includes a short-
throw projector for use with SMART Board interactive whiteboards and a
sturdy support system suitable for many different environments.
Other features of your projector system include:
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A wall-mounted, high-offset projector engine that uses DLP® technology by
Texas Instruments™, providing BrilliantColor™ performance and Gamma 2.2 correction with
SMART Presentation, Bright Room, Dark Room, sRGB and User modes
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PAL, PAL-N, PAL-M, SECAM, NTSC, and NTSC 4.43 video system compatibility
HDMI, Composite, S-video, and VESA® RGB video inputs with additional interface support for
Component YPbPr and Component YCbCr inputs with the proper adapters (not included)
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WXGA, QVGA, VGA, SVGA, XGA, SXGA, SXGA+ and UXGA video format compatibility
Native 1024 × 768 resolution (SMART UF75 projector)
OR
Native 1280 × 800 resolution (SMART UF75w projector in 16:10 aspect ratio mode)
OR
Native 1280 × 720 resolution (SMART UF75w projector in 16:9 aspect ratio mode)
Remote management via a serial RS-232 interface, web page or SNMP
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C H A P T E R 1
About your interactive whiteboard system
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An alert broadcast feature that enables administrators to send notification messages to
network-connected projector systems for immediate on-screen display
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DLP Link™ technology that ensures compatibility with the emerging 3D content ecosystem
Protected cable routing through a cable cover that limits tampering and clutter
A secure mounting and installation system that includes the following:
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An optional projector padlock ring to prevent removal of the projector from the boom
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Mounting hardware for solid masonry or framed wall installations, as well as a safety
tether
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Templates and instructions for positioning the system safely
Appliance
Your interactive whiteboard system appliance is attached with brackets to the back of the interactive
whiteboard in close proximity to the appliance control panel (ACP).
The appliance comes with SMART Product Drivers and the SMART Meeting Pro™ application
installed.
ACP
Your projector system ACP attaches to the
left side of the pen tray. The ACP features
an LCD touch screen and a Power button.
The LCD touch screen provides task and
settings selection, video and audio control,
and room control, and it features
USB drives. For more information on the
LCD touch screen and its functionality, see
Included accessories
The following accessories are included with your interactive whiteboard system.
Remote control
The remote control enables you to control the system and set up your projector. Use the
remote control to access menu options, system information and input selection options.
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C H A P T E R 1
About your interactive whiteboard system
Pens
There are two pens included with your interactive whiteboard. Pick
up a pen and press one of the four color buttons on the pen tray
(black, red, green or blue) to select the color of digital ink you write on
the interactive whiteboard.
I MP OR TA N T
Do not substitute the pens with other items, such as dry-erase markers, if Touch Recognition is
enabled. (Touch Recognition enables you to pick up a pen tray pen, and then write, select or erase
without replacing the pen.)
Eraser
The eraser resembles a rectangular chalkboard eraser. You can use a
substitute object, as long as it has a similar shape, reflects infrared light
and doesn’t scratch or mark the interactive whiteboard surface.
SMART GoWire™ auto-launch cable
The SMART GoWire cable is a USB to USB connection
that enables you to use SMART Meeting Pro software on
computers where the software is not installed.
I MP OR TA N T
The SMART Meeting Pro software on the cable is compatible with only Windows® operating
systems.
Ensure that Autoplay is enabled on your computer before you connect the cable. See the
If you are using a laptop that doesn’t have SMART Meeting Pro software installed, connect the laptop
to the interactive whiteboard using your SMART GoWire cable. The SMART Meeting Pro icon
appears in the notification area on your laptop once you connect the cable.
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C H A P T E R 1
About your interactive whiteboard system
CAT 5 USB extender
The CAT 5 USB extender (Part No.
SBX800-CAT5-XT) enables you to connect
your interactive whiteboard to a computer up
to 50' (15 m) away using a Cat 5, Cat 5e or
Cat 6 cable (not included).
Optional accessories
RCA connector pod
The RCA connector pod is an optional accessory for the SMART Board 800i5e-SMP
interactive whiteboard system with appliance. Refer to the Composite video panel
(SBX8-RCA) for SMART Board 800i5e and 800iXe interactive whiteboard systems
connector pod.
The RCA connector pod includes two RCA jacks for dual-channel audio input and one for composite
video input. You can use the RCA connector pod to connect DVD/Blu-ray players and similar devices
Purchase this item from your authorized SMART reseller.
SBA-L projection audio system
You can purchase an SBA-L projection audio system for your SMART Board 800i5e-SMP interactive
whiteboard system with appliance. The system comes with its own power supply and the required
brackets and cabling. It provides a comfortable listening volume in rooms up to 1,000 square feet
(93 square meters) in size with a 30-person capacity (subject to room acoustics). For more
information on your audio system, see the SBA-L Projection Audio System installation guide
Other optional accessories
You can add a variety of accessories to your interactive whiteboard to best meet your specific needs.
Purchase these items from your authorized SMART reseller when you order your interactive
whiteboard system or later.
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Chapter 2
Installing your interactive
whiteboard system
See the included documents for instructions on how to cable your SMART Board 800i5e-SMP, install
your product and use the mounting template.
I MP OR TA N T
Use the SMART Board 800i5e-SMP interactive whiteboard system installation guide
This chapter provides additional considerations and details for installing your interactive whiteboard
system.
Choosing a location
Choose a location for your interactive whiteboard system that’s far from bright light sources, such as
windows and strong overhead lighting. Bright light sources can cause distracting shadows on your
interactive whiteboard and can reduce the contrast of the projected image.
Select a wall with a flat, regular surface and sufficient clearance to accommodate your interactive
whiteboard system. Install the projector and your interactive whiteboard on the same flat surface. For
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C H A P T E R 2
Installing your interactive whiteboard system
best presentation alignment, mount your interactive whiteboard system in a location that’s central to
your audience’s viewing direction.
Ensure that there is enough room along the interactive whiteboard system’s left side to access the
Power button of the appliance that’s mounted to the back of the interactive whiteboard.
For mobile or adjustable installation options, contact your authorized SMART reseller.
W A R N I N G
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Refer to your interactive whiteboard system’s specifications (available at
smarttech.com/support) for its weight. Check your local building codes to ensure that your
wall can support this weight, and use appropriate mounting hardware for your wall type.
If you are installing the interactive whiteboard system on drywall, use all the included toggle
bolts. If one of the bracket holes aligns with a wall stud, use appropriate hardware in that hole
instead of a toggle bolt.
When mounting the projector boom on a framed or hollow wall, attach both the mounting
bracket and the safety tether to a stud to safely support the projector’s weight. If you use only
drywall anchors, the drywall can fail, resulting in possible personal injury, and damage to the
product which may not be covered by your warranty.
If you’re replacing a SMART Board 500 or 600 series interactive whiteboard with the SMART Board
800 series interactive whiteboard on drywall, you must remove the wall-mount bracket and mounting
hardware, and then install all the mounting hardware and brackets supplied with your SMART Board
800 series interactive whiteboard instead.
To help ensure that your interactive whiteboard is mounted correctly, make sure the colors of the wall-
mount hanger on the back of the interactive whiteboard and the wall-mount bracket are the same.
Choosing a height
SMART includes a mounting template with each interactive whiteboard system. If you lose this
template, contact your authorized SMART reseller. Using this template ensures that you can do the
following:
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Mount the projector at a safe height for head space clearance, while maintaining enough space
for airflow and installation access above the unit.
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Position the projector at the correct height above your interactive whiteboard to align the
projected image with the touch screen.
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C H A P T E R 2
Installing your interactive whiteboard system
Dimensions on the template recommend a distance from the floor suitable for adults of average
height. You should consider the general height of your user community when you choose a position
for your interactive whiteboard.
Connecting the components of your interactive
whiteboard system
This section lists all the components of your SMART Board 800i5e-SMP interactive whiteboard
system with appliance and explains how to connect them. Your interactive whiteboard system
includes the following components:
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Interactive whiteboard
Projector
Appliance
ACP
CAT 5 USB extender
SMART GoWire cable
Your interactive whiteboard system is delivered with some cabling and connections completed. You
need to complete the following required connections:
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Appliance to ACP
Appliance to projector
Projector to pen tray
Interactive whiteboard to pen tray
Audio system to projector
Appliance power supply to power outlet
Projector to power outlet
Room computer to ACP
SMART GoWire cable to SBX800 CAT5-XT USB extender (if you’re using a room computer)
SMART GoWire cable to laptop (if you’re using a laptop)
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C H A P T E R 2
Installing your interactive whiteboard system
Securing your interactive whiteboard system
This section explains how to secure the different components of your interactive whiteboard system.
Locking the pen tray to your interactive whiteboard
To learn how to lock the pen tray to your interactive whiteboard, see the SMART Board 800 series
Securing the projector to the boom
To learn how to secure the SMART UF75 or SMART UF75w projector to the boom, see the included
SMART Board 800i5e-SMP interactive whiteboard system installation guide
Installing your audio system
If you purchase the SBA-L projection audio system as an accessory, it comes with two SBA-L
speakers and mounting brackets. Your audio system also includes a switching power supply and the
cabling required to connect your audio system to your interactive whiteboard and projector.
Before you connect the audio system to the projector, you must install the speaker brackets,
speakers and speaker cable clips. Mount the speakers directly to your interactive whiteboard.
Connect the speakers to the projector connection panel using the dual-channel (left and right) RCA
plug-to-3.5 mm phone connector cable included with the speakers.
To learn how to install your audio system, see the SBA-L Projection Audio System installation guide
Routing the cables
When connecting cables from your SMART UF75 projector to your interactive whiteboard system,
make sure that all cables pass along the top of the interactive whiteboard wall-mounting bracket and
then down the side of the interactive whiteboard.
When connecting cables from a SMART UF75w projector to the interactive whiteboard, make sure
that all cables pass between the two interactive whiteboard wall-mounting brackets. Space your wall-
mounting brackets 4" (10.2 cm) apart to provide full support for the weight of your interactive
whiteboard.
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C H A P T E R 2
Installing your interactive whiteboard system
Cable routing for SMART Board 880
interactive whiteboards
Cable routing for SMART Board 885
interactive whiteboards
I MP OR TA N T
Do not connect the power cable to a power outlet until you have connected all the cables to the
projector and ACP.
Using SMART software
Your SMART Board 800i5e-SMP interactive whiteboard system with appliance comes with software
installed including SMART Product Drivers and the SMART Meeting Pro application.
list the minimum hardware requirements for each software version and have upgrades to your laptop
software to ensure compatibility.
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Chapter 3
Starting your interactive
whiteboard system
This chapter provides information on the tasks you must perform the first time you use your
interactive whiteboard system. It explains how to use the Configuration settings menu to access and
change settings for your interactive whiteboard system components, the web browser and
SMART Meeting Pro application. It also provides information on calibrating and orienting your
interactive whiteboard.
I MP OR TA N T
Review and configure the settings for your interactive whiteboard system after you install it and
before you use the interactive whiteboard system for the first time.
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C H A P T E R 3
Starting your interactive whiteboard system
Configuration password and options
When the interactive whiteboard system is started for the first time, the administrator or installer is
asked to set a password to access the configuration settings menu. Optionally, a host name and
other options for the appliance can be configured at the same time.
N OTE S
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This password is required to access the system configuration settings menu.
You need to set a host name if you want to configure remote appliance firmware updates (see
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If you want to change your configuration password and options later, you can do so in the
g To set the password and setup options
1. Type a password in the Password box.
N OTE
The password must be at least one character long and can include symbols. You can also
change the password in the system configuration settings menu (see Configuration settings
2. Type the password again in the Confirm password box.
3. Press Next.
The Setup Options window appears.
4. Follow the on-screen instructions to select setup options for the appliance.
N OTE
will provide you with a temporary password that enables you to access the administrator
pages and change the temporary password to a unique password.
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C H A P T E R 3
Starting your interactive whiteboard system
Configuration settings menu
You can use the configuration settings menu to access and change software and hardware
configuration settings, including your administrator password. See the SMART Meeting Pro
application Help for more information.
g To access the configuration settings menu
1. Press System on the SMART Business Toolbar, and then select Settings.
A logon screen appears.
2. Type the administrator password, and then click Log On.
The configuration settings menu appears.
3. Press each tab to access that section’s configuration settings.
Configuration settings menu options
Tabs
Description
General
You can change some of the default start-up settings for the SMART Meeting Pro
application including start-up mode, whiteboard layout, ink type and file save
format. You can also change power settings and set the system date, time and time
zone.
Tools
You can change the default orientation level to customize the precision of the
orientation procedure and calibrate your touch screen’s cameras. You can also
enable or disable mouse and gesture settings including mouse assist, multitouch
and single-touch gesture, touch recognition and pop-up messages.
I MP OR TA N T
The first time you connect your SMART Board interactive whiteboard, you must
calibrate and orient it. For more information, see Calibrating your interactive
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C H A P T E R 3
Starting your interactive whiteboard system
Tabs
Description
Network
You can enable or disable networking on your system and change the network
settings including IP address and DNS service information. You can also enable
Microsoft® Exchange integration or you can configure SMTP e-mail server
settings.
I MP OR TA N T
Configuring Microsoft Exchange integration enables you to access your
Outlook® meeting details and to e-mail meeting notes from the
SMART Meeting Pro application.
If you don’t enable integration with Microsoft Exchange, you can still configure
your system’s SMTP e-mail settings which enables you to e-mail meeting notes
from the SMART Meeting Pro application. However, you’re unable to access
Microsoft Exchange integration features with this option.
Network
Resources
You can map network drives and configure network printers. You can also set the
location of the Business Gallery’s added content folder.
N OTE
Your network user name is required and follows the format
domainName\username.You can map only one network at a time.
Bridgit
You can configure the Bridgit server and change various Bridgit software default
settings.
Web Browser You can enable or disable the web browser, enable plug-ins, set bookmarks and set
up to four home pages.
Appliance
You can enable, disable or rename the VGA2, S-Video, Composite and HDMI
Control Panel inputs. You can also calibrate the LCD screen on the appliance control panel
(ACP).
Administration You can change the administrator password, import configuration settings or export
them for use on another system. You can also update the firmware. Go to
for firmware updates.
I MP OR TA N T
l
Do not import configuration settings until your initial setup is complete.
l
All import file names require an XML extension.
Select Reset Settings to change all configuration settings, excluding your
administrator password, back to their default value.
About
You can view hardware information, find out how to contact SMART Support and
register your product online. You can also enable or disable the Customer
Experience Program.
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C H A P T E R 3
Starting your interactive whiteboard system
Calibrating your interactive whiteboard
The first time you connect your SMART Board interactive whiteboard, you must calibrate it. This
process ensures that the cameras accurately track your finger and the pens on the interactive
surface.
g To calibrate your interactive whiteboard
2. Press Tools.
The Tools page appears.
3. Press Calibrate.
The Calibration window opens. This can take a few moments.
4. Pick up a pen tray pen.
5. Use the tip of a pen tray pen to press the red targets as they appear.
6. Press the tip of the pen to the center of each red target as it appears until the target turns green,
and then lift the pen.
The target moves to the next calibration point.
N OTE
During the calibration process, you can re-calibrate a target by pressing the Keyboard or
Right-click button on the pen tray.
7. Repeat Step 3 until you pressed all the targets.
N OTE
You can calibrate your interactive whiteboard at any time.
Orienting your interactive whiteboard
The orientation process ensures that the calibration coordinates are accurately associated with the
relative location of your projected image on the interactive surface. Orient your interactive whiteboard
if your projector or interactive whiteboard has moved since you last used it, or whenever the mouse
pointer isn’t properly aligned with your finger or a pen tray pen when you touch the interactive
whiteboard’s surface.
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C H A P T E R 3
Starting your interactive whiteboard system
g To orient your interactive whiteboard
1. Press the Orientation button on the pen tray.
N OTE
The orientation screen opens.
2. Pick up a pen from the pen tray.
3. Firmly touch the center of the target in the upper-left corner of the screen, and then lift the pen.
When you remove the pen, the target moves to the next orientation point.
TI P S
o
Try not to flick the pen when you lift it from the interactive surface.
o
Ensure that you lift the pen from the screen at a 90° angle.
o
A fine-point tool such as a pen tray pen provides the best precision when touching the
targets during orientation. The more precisely you touch the targets, the more
accurately your finger or pen tray pen appears on the interactive screen.
4. Repeat step 3 until the orientation process is complete.
The orientation screen closes.
N OTE
You can orient your interactive whiteboard at any time.
Calibrating the LCD screen on the ACP
The first time you connect your SMART Board interactive whiteboard, you must calibrate the LCD
screen on the ACP. This process ensures that the ACP can accurately track your finger on the LCD
screen.
g To calibrate the LCD screen on the ACP
then press Appliance Control Panel.
2. Press Calibrate.
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C H A P T E R 3
Starting your interactive whiteboard system
The Calibration window opens. This can take a few moments.
3. Follow the instructions on the LCD screen.
Updating appliance firmware
You can manually update appliance firmware. You can also update appliance firmware remotely (see
g To manually update appliance firmware
then download the latest appliance firmware file to a USB drive.
2. Connect the USB drive to the appliance.
then press the Administration tab.
4. Select Update, and then follow the on-screen instructions to update the appliance firmware.
Updating appliance firmware remotely
You can configure the appliance to receive remote firmware updates through your Windows network.
You can also monitor the progress of the updates through the Windows Management Instrumentation
(WMI).
Configuring and deploying remote firmware updates
You can configure your appliance to look for updates at a specific path, and then deploy updates from
that location.
g To configure remote firmware updates
1. Create a folder on a network share to save appliance firmware update files.
then press the Administration tab.
3. Select Enable remote update.
4. Select the frequency and time of day to check for updates from the drop-down menus.
5. Type the UNC path to the folder created in step 1 above.
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C H A P T E R 3
Starting your interactive whiteboard system
6. Type your user name and password in the appropriate boxes.
N OTE
Your network user name is required and follows the format domainName\username.You
can map only one network at a time.
7. Press Save.
g To deploy remote firmware updates
then download the latest appliance firmware file.
2. Copy the appliance firmware file to the folder you created in step 1 of the above instruction.
Monitoring remote firmware updates through the WMI
Once you deploy a remote firmware update, you can monitor the progress of the update through the
WMI.
You will need the following information:
Setting
Value
User name
Password
applwmi
Your appliance administrator password (this is the same password
you use to log in to the configuration settings menu).
WMI namespace
Host name
\\root\SMARTAppliance path FirmwareUpdateStatus
The host name given to the appliance during installation setup, or
later in the configuration settings menu (see Configuration password
g To monitor the progress of remote updates
1. Open a command window.
2. Type the following command, and then press ENTER:
wmic.exe
/node:[Hostname]/user:applwmi/namespace:\\root\SMARTAppliance
path FirmwareUpdateStatus
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Chapter 4
Using your interactive
whiteboard system
This chapter describes the basic operation of your interactive whiteboard system and explains how to
set up your remote control, retrieve system information, access the projector’s image adjustment
options and integrate your interactive whiteboard system with peripheral devices.
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C H A P T E R 4
Using your interactive whiteboard system
Using your projector
This section explains how to use your projector and its included remote control.
Using your remote control
The projector remote control enables you to access on-screen projector menus and change projector
settings.
Replacing the remote control battery
Follow this procedure to replace the remote control battery.
W A R N I N G
l
Reduce the risk associated with a leaking battery in the projector’s remote control by
following these practices:
o
Use only the specified type of coin-cell battery.
o
Orient the battery’s positive (+) and negative (–) terminals according to the markings
on the remote control.
o
Remove the battery when the remote control is unused for an extended period.
o
Do not heat, disassemble, short or recharge the battery, or expose it to fire or high
temperatures.
o
Avoid eye and skin contact with the battery if it has a leak.
l
Dispose of the exhausted battery and product components in accordance with applicable
regulations.
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C H A P T E R 4
Using your interactive whiteboard system
g To replace the remote control battery
1. Hold down the side release on the left side of the battery holder and pull the battery holder
completely out of the remote control.
2. Remove the old battery from the battery holder and replace it with a CR2025 coin-cell battery.
I MP OR TA N T
Align the positive (+) and negative (–) signs on the battery terminals with the correct signs on
the battery holder.
3. Insert the battery holder into the remote control.
Using the remote control buttons
The projector remote control enables you to access on-screen menus and change projector settings.
Press the Power button on the ACP and select the Standby button or press the Power button
twice on the remote control to put the projector into Standby mode. You can also use the Input button
on the remote control or ACP to switch sources on the projector.
Number
Function
Input
Description
1
2
Select a video and audio input source.
Show or hide the projector menus.
Menu
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C H A P T E R 4
Using your interactive whiteboard system
Number
Function
Description
3
(Left), (Right),
Change the menu selections and adjustments.
(Up) and (Down) arrows
4
Hide
Freeze, hide or display the image:
Press once to freeze the image.
l
For example, you can display a question on
the screen while you check your e-mail.
Press again to hide the image, that is, to
l
display a black screen.
Press again to return to the live image.
l
5
Mode
Select a display mode.
6
Mute
Mute audio amplification.
7
Turn on the projector or put it into Standby mode.
Accept the selected mode or option.
Increase audio amplification volume.
Decrease audio amplification volume.
(Power)
8
(Enter)
9
(Volume Up)
(Volume Down)
10
N OTE
The Mute, Volume Up and Volume Down buttons work only if there is an audio source and
speaker system connected to the projector for the currently selected input source.
Adjusting projector settings
The remote control’s Menu button enables you to access the on-screen display to adjust the projector
settings.
I MP OR TA N T
There are no projector menu options on the ACP. Keep your remote control in a safe place because
the ACP is not a substitute for the remote control.
Setting
Use
Notes
Image Adjustment menu
Display Mode
Indicates the projector’s display output The default is SMART Presentation.
(SMART Presentation,
Bright Room, Dark Room, sRGB
and User).
Brightness
Contrast
Adjusts projector brightness from 0 to The default is 50.
100.
Adjusts the difference between the
lightest and darkest parts
The default is 50.
of the image from 0 to 100.
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C H A P T E R 4
Using your interactive whiteboard system
Setting
Use
Notes
Frequency
Adjusts the display data frequency of The default is 0.
the projected image from -5 to 5 to
match the frequency of your
computer’s graphics card.
This setting applies to VGA inputs
only.
Tracking
Synchronizes your projector’s display This setting applies to VGA inputs
timing with your computer’s graphics
card from 0 to 63.
only.
H-position
Moves the horizontal position of the
Don’t adjust this setting unless you’re
source video left or right from 0 to 100 advised to by SMART Support.
(relative to the projected image).
Apply this setting only after you make
all boom adjustments.
This setting applies to VGA inputs only
and is useful in situations where the
source video is cut off.
V-position
Moves the vertical position of the
source video up or down from -5 to 5
(relative to the projected image).
Don’t adjust this setting unless you’re
advised to by SMART Support.
Apply this setting only after you make
all boom adjustments.
This setting applies to VGA inputs only
and is useful in situations where the
source video is cut off.
Saturation
Sharpness
Tint
Adjusts the projected image’s color
saturation from 0 to 100.
This setting applies to S-video and
Composite video inputs only.
Adjusts the projected image’s
sharpness from 0 to 31.
This setting applies to S-video and
Composite video inputs only.
Adjusts the image color balance of red This setting applies to S-video and
and green from 0 to 100.
Composite video inputs only.
White Peaking
Adjusts the image color brightness
from 0 to 10 while providing more
vibrant white shades.
A value closer to 0 creates a natural
image and a value closer to 10
enhances brightness.
Degamma
Color
Adjusts the color performance of the
display from 0 to 3.
Adjusts the Red, Green, Blue, Cyan,
Magenta and Yellow colors on the
projector from 0 to 100 to provide
custom color and luminance output.
Each color has a default value of 100.
Adjustments to the color settings
register under the User mode.
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C H A P T E R 4
Using your interactive whiteboard system
Setting
Audio menu
Use
Notes
Volume
Adjusts the projector’s volume
amplification from -20 to 20.
The default is 0.
The default is off.
Mute
Mutes the projector’s audio output.
If you mute the projector’s audio output
and then increase or decrease the
volume, the volume is restored
automatically. You can prevent this
from happening by disabling the
volume control.
Disable Volume
Control
Disables the projector’s volume control
and the LCD volume control on the
ACP.
Closed Captioning Turns closed captioning on or off for
video sources that support closed
captioning.
Closed Captioning Sets the closed captioning language to Typically, CC1 displays U.S. English
Language
CC1 or CC2.
subtitles, while CC2 displays other
regional languages, such as French or
Spanish, depending on television
channel or media setup.
Projector Functions menu
3D On/Off Turns the DLP Link technology 3D
The default is off.
feature on or off.
3D Format
Displays the current 3D format
(Interleaved or Under-over).
Interleaved breaks down the image
frame for each eye, alternately
displaying a line of visual information
from each frame.
Under-over concurrently displays
horizontally stretched image frames for
each eye, one above the other.
3D Invert
Left-Right
Selects the 3D Invert setting (L-R or
R-L).
L-R displays visual data for the left eye
first.
R-L displays visual data for the right
eye first.
Auto Signal Detect Enables or disables signal searching of The default is off.
input connectors.
Select On to have the projector
continuously switch inputs until it finds
an active video source.
Select Off to maintain signal detection
in one input.
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C H A P T E R 4
Using your interactive whiteboard system
Setting
Use
Notes
Lamp Reminder
Turns the lamp replacement reminder This reminder appears 100 hours
on or off.
before the recommended lamp
replacement.
Lamp Mode
Adjusts lamp brightness to Standard Standard displays a high-quality,
or Economy.
bright image.
Economy increases the lamp life by
decreasing the brightness of the image.
Auto Power Off
(minutes)
Sets the length of the auto power-off
countdown timer between 1 and 240
minutes.
The default is 120 minutes.
The timer begins to count down when
the projector no longer receives a video
signal. The timer finishes when the
projector enters Standby mode.
Select 0 to turn off the timer.
Zoom
Adjusts the zoom to the center of the
image in or out from 0 to 30.
The default is 0.
Zooming in cuts off the outer edges of
the source video.
Projector ID
Sets the projector’s unique ID number You can refer to this number when
(from 0 to 99) within your organization’s using the network remote management
network.
feature (see Remotely managing your
page 73).
Aspect Ratio
Adjusts the image output to
The default is Fill Screen.
Fill Screen, Match Input or 16:9.
Fill Screen produces an image that
fills the entire screen by stretching and
scaling the source video to match the
projector’s native resolution and aspect
ratio.
Match Input displays the source video
in its native resolution and aspect ratio.
As a result, unused space could appear
along the top and bottom edges of the
screen (letterbox format) or along the
left and right edges of the screen
(pillarbox format).
16:9 displays the source video in 16:9
aspect ratio. As a result, unused space
appears along the top and bottom
edges of the screen. This is
recommended for use with HDTV and
DVD/Blu-ray discs enhanced for
wide-screen televisions.
page 41 for descriptions of each mode.
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C H A P T E R 4
Using your interactive whiteboard system
Setting
Use
Notes
Startup Screen
Selects the type of startup screen
This screen displays when the
(SMART, Capture User Startup
projector lamp is starting and a video
Screen or Preview Startup Screen). source signal isn’t displayed.
SMART displays the default SMART
logo on a blue background.
Capture User Startup Screen closes
the on-screen display menu and
captures the entire projected image.
The captured image is displayed the
next time the on-screen display opens.
(The capture can take up to one
minute, depending on the complexity of
the background graphic.)
Preview Startup Screen enables you
to preview the default or captured
startup screen.
Set to Default?
Resets projector settings to their
default values.
If you select Yes, all projector settings
reset to their defaults, reversing any
menu changes you made. This action
is irreversible.
Don’t adjust this setting unless you
want to reset all of the applied settings,
or unless you’re advised to by a
SMART Support specialist.
USB1 Source
Enables touch for the selected video
source (VGA-1, VGA-2, HDMI or
Disabled) by associating the video
source with the room computer USB
receptacle (USB1) on the ACP.
The default is VGA-1.
When the user switches to the video
source you select in this setting, the
interactive whiteboard recognizes
touch from the device connected to the
room computer USB receptacle on the
ACP.
Selecting Disabled disables the room
computer USB receptacle on the ACP.
USB2 Source
Enables touch for the selected video
source (VGA-1, VGA-2, HDMI or
Disabled) by associating the video
source with the laptop USB receptacle
(USB2) on the ACP.
The default is VGA-2.
When the user switches to the video
source you select in this setting, the
interactive whiteboard recognizes
touch from the device connected to the
laptop USB receptacle on the ACP.
Selecting Disabled disables the laptop
USB receptacle on the ACP.
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C H A P T E R 4
Using your interactive whiteboard system
Setting
Use
Notes
Native DLP
Resolution
Selects 16:10 or 16:9.
The default is 16:10, which is the
correct setting for SMART Board 885
interactive whiteboards.
This option is only available on
SMART UF75w projectors with DDP
fimrware version 0.0.2.1 or later.
When you select 16:10, the projector’s
native resolution is 1280 × 800.
When you select 16:9, the projector’s
native resolution is 1280 × 720.
Network menu
Network and VGA Activates the projector’s VGA Out and
Out
RJ45 connector and network features.
Status
Displays the current network status
(Connected, Disconnected or Off).
The default is off.
The default is on.
DHCP
Displays the status of the network’s
Dynamic Host Configuration Protocol
(DHCP) as On or Off.
On enables a DHCP server on the
network to automatically assign an IP
address to the projector.
Off enables an administrator to assign
an IP address manually.
Password
Reminder
E-mails the network password to the
predefined e-mail recipient.
73 to set up a destination e-mail
address.
IP Address
Displays the projector’s current IP
To change the projector’s IP address,
address in values between 0.0.0.0 and use the RS-232 connector (see
255.255.255.255.
DHCP server to assign a dynamic IP
address, and then set a static IP
address using the network remote
management feature (see Remotely
Subnet Mask
Gateway
DNS
Displays the projector’s subnet mask
number in values between 0.0.0.0 and
255.255.255.255.
Displays the projector’s default
network gateway in values between
0.0.0.0 and 255.255.255.255.
Displays the projector’s primary
domain name number in values
between 0.0.0.0 and 255.255.255.255.
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C H A P T E R 4
Using your interactive whiteboard system
Setting
Use
Notes
MAC Address
Displays the projector’s MAC address
in xx-xx-xx-xx-xx-xx format.
Group Name
Projector Name
Location
Displays the projector’s workgroup
name as set by an administrator
(maximum 12 characters).
You can set the projector’s workgroup
name using the remote management
features (see Remotely managing your
Displays the projector’s name as set
by an administrator (maximum 12
characters).
You can set the projector’s name using
the remote management features (see
page 83).
Displays the projector’s location as set You can set the projector’s location
by an administrator (maximum 16
characters).
using the remote management features
page 83).
Contact
Displays the contact name or number You can set the contact name or
for projector support as set by an
administrator (maximum 16
characters).
number using the remote management
features (see Remotely managing your
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C H A P T E R 4
Using your interactive whiteboard system
Setting
Use
Notes
Language menu
Language
Selects language preference.
Projector menu support is available in
English (default), Chinese (Simplified),
Chinese (Traditional), Czech, Danish,
Dutch, Finnish, French, German,
Greek, Italian, Japanese, Korean,
Norwegian, Polish, Portuguese
(Brazil), Portuguese (Portugal),
Russian, Spanish and Swedish.
Information menu
Lamp Hours
Displays the current number of lamp
Always reset the lamp hours after you
usage hours from 0 to 4000 hours from replace a lamp, because lamp service
when it was last reset.
reminders are based on the current
hours of use. See Resetting the lamp
lamp hours reset procedure.
Input
Displays the currently displayed video
input source (VGA-1, VGA-2,
Composite, S-Video, HDMI or
None).
Resolution
Displays the projector’s most recently If there is no current video input source
detected video source signal resolution signal, this setting displays the last
and refresh rate.
known source signal image resolution
and refresh rate.
Firmware Version Displays the projector’s digital display
processor (DDP) firmware version in
x.x.x.x format.
MPU Version
Displays the projector microprocessor
unit (MPU) firmware version in x.x.x.x
format.
Network Version Displays the projector’s network
communications processor firmware
version in x.x.x.x format.
If you haven’t enabled the Network
and VGA Out setting, this setting is
unable to display the projector’s
network communications processor
firmware version and displays 0.0.0.0
instead.
Model Number
Serial Number
Displays the projector’s model number.
Displays the projector’s serial number.
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C H A P T E R 4
Using your interactive whiteboard system
Focusing the image
Use the focus lever located on the projector lens to focus the projected image.
g To focus the image
Move the focus lever up or down until the image is in focus.
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C H A P T E R 4
Using your interactive whiteboard system
Adjusting the image
Refer to these notes when adjusting the projected image as described in the included SMART Board
l
While adjusting the projected image size, shape and location, use the projector’s default
background so that you can see the full projected image clearly. Don’t use other images, which
might be cropped or scaled by the projector and could result in a misleading projected image
size, shape and location.
l
l
l
l
l
Use the mechanical adjustments described in the installation document to make all physical
image adjustments. Don’t use the projector’s on-screen menu options during the projector
alignment process.
Be aware that as you tilt the projector up or lower its mounting boom to raise the image, the
entire projected image increases or decreases in size, especially at the bottom of the projected
image.
When adjusting keystone (tilt), ensure that the top and bottom edges of the image are
horizontal before you position the left and right edges of the image relative to your interactive
whiteboard.
When you move the projector forward or backward on the boom to make the image larger or
smaller, you might need to tilt or turn the projector slightly to keep the image square. Loosen the
lever slightly to aid in this adjustment.
To fine-tune the image, you might need to repeat all steps described in the installation
document in smaller increments.
Projector connection diagram
You can connect a variety of peripheral devices to your projector, including DVD/Blu-ray players,
VCRs, document cameras, digital cameras and high-definition sources, as well as peripheral device
outputs, such as a secondary projector or a flat-panel display and powered speakers.
N OTE
You might need to purchase third-party adapters to connect certain peripheral devices.
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C H A P T E R 4
Using your interactive whiteboard system
No.
1
Connector
Connect to:
Power
Mains power supply
2
3.5 mm phone jack audio input (×2)
Audio sources associated with primary and
secondary computers
3
4
5
6
7
8
3.5 mm phone jack audio output
USB B
Speakers
Computer (for service access only)
ACP cable harness
[Not used]
DB9 RS-232F
4-pin power mini-DIN 5V/2A output
7-pin mini-DIN
[Not used]
RJ45
Network (for web page management and
SNMP access)
9
DB15F RGB video output (VGA Out)
DB15F RGB video input (VGA 1)
DB15F RGB video input (VGA 2)
Secondary display (not included)
Appliance
10
11
Secondary computer (not included) through
VGA connection kit
12
13
14
RCA Composite video input
(and left and right RCA audio input)
Video source (not included)
4-pin mini-DIN S-video input
(and left and right RCA audio input)
Video source (not included)
HDMI input
High-definition video and audio source (not
included)
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C H A P T E R 4
Using your interactive whiteboard system
N OTE S
l
To connect your interactive whiteboard, see the SMART Board 800i5e-SMP interactive
l
To connect accessories to your interactive whiteboard, refer to the documents included with
additional information.
Using your interactive whiteboard
When you use your SMART Board 800i5e-SMP interactive whiteboard system with appliance, its
appliance and software provides you with access to the full capabilities of your interactive
whiteboard.
Refer to the SMART Board 800 series interactive whiteboard user’s guide
For additional resources, go to smarttech.com, click the flag icon to the right of the SMART logo, and
then select your country and language. In the Support section of this website, you’ll find up-to-date,
product-specific information, including setup instructions and specifications. The
lessons and information on how to get more training.
Using the ACP
The ACP gives you control of the basic operations of your interactive whiteboard system. Press the
Power button on the ACP to start the interactive whiteboard system. The button flashes green
until the interactive whiteboard system is on. Use the LCD touch screen on the ACP to turn the
interactive whiteboard system off and on, control volume, switch inputs and applications, control
projector and LCD settings, and access system and status information. You can also set your
system to low power mode by selecting Turn Off on the LCD touch screen.
I MP OR TA N T
Do not disconnect cables from the ACP to connect peripheral devices because you could
disconnect controls for your interactive whiteboard.
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C H A P T E R 4
Using your interactive whiteboard system
N OTE
Low power mode reduces the power consumption of your interactive whiteboard system when it’s
in Shutdown mode.
To set the projector system to Low power mode, access the low power mode options through the
LCD touch screen’s system settings.
The following diagrams and table describe the components of the ACP.
Number
Function
1
2
3
4
5
USB A receptacle (for USB drives)
Power button (for appliance only)
LCD touch screen
Mini USB B receptacles (x2) (connect to appliance and laptop)
2.0 mm male barrel connector to appliance (DC-out)
2.5 mm male barrel connector to power supply (DC-in)
15-pin connector (connects to ACP harness cable)
6
7
Using the LCD touch screen
The LCD touch screen on the ACP gives you control of some of the basic operations of your
interactive whiteboard system. Its different modes provides you with power mode controls, volume
controls, switches for inputs and applications, projector control and LCD settings. It also provides
system and status information.
Using Whiteboard mode
In Whiteboard mode, you can make digital notes in the drawing area and then distribute those
notes to meeting participants. You can also use Whiteboard mode to create new presentations
or to open existing ones. It’s easy to add pages and navigate from page to page.
Using Web mode
In Web mode, you can start the web browser to view websites and web-based applications.
You can write over those websites and applications, and then capture the marked-up screen
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C H A P T E R 4
Using your interactive whiteboard system
image to your Whiteboard presentation.
Using VGA2 mode
In VGA2 mode, you can follow the instructions to connect your laptop to the interactive
whiteboard system.
Using PDF mode
In PDF mode, you can open and view PDF files, write over these files, and then capture the
marked up screen image to your Whiteboard presentation.
Using Presentation mode
In Presentation mode, you can open and view presentation files, write over files and then
capture the marked-up screen image to your Whiteboard presentation.
Using View Screens mode
In View Screens mode, you can view and make notes on the screens of remote meeting
participants who are running the SMART Meeting Pro application or Bridgit software on their
computers and who have a connected SMART interactive product. SMART Meeting Pro application
also has a multiple-display sharing feature that enables you to choose which display to view or share.
Using Composite mode
In Composite mode, you can connect to peripheral devices through the instructions provided.
Ensure that the device is connected and turned on.
Using HDMI mode
In HDMI mode, you can connect to peripheral devices through the instructions provided.
Ensure that the device is connected and turned on.
Using Volume mode
In Volume mode, you can control the volume setting of your system.
Using Settings mode
In Settings mode, you can set the brightness of your projector settings and calibrate your ACP
settings.
Using Information mode
In Information mode, you can obtain information on your appliance, your ACP, your projector,
and your interactive whiteboard including the current power state, the communication state, the
firmware version, the serial number and the model number where appropriate for each.
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C H A P T E R 4
Using your interactive whiteboard system
Using the SMART Meeting Pro application
About the SMART Meeting Pro application
Your SMART Board 800i5e-SMP interactive whiteboard system with appliance comes with software
installed, including the SMART Meeting Pro application. The SMART Meeting Pro application
enables you to work with various types of digital content, from application files and documents to
images and websites. You can display files on your SMART product and write notes in digital ink
during collaborative work sessions. You can mark up PDF or presentation files, write notes over web
pages or simply make whiteboard notes, and then capture and save your work for immediate
distribution.
You can also integrate the SMART Meeting Pro application with Microsoft Exchange and Bridgit
software, enabling you to automate your conferencing and conduct effective meetings.
N OTE
You can access various modes of the SMART Meeting Pro application through the LCD touch
Getting started with the SMART Meeting Pro application
The SMART Meeting Pro application starts automatically when you start your interactive whiteboard
system. If you’re using a laptop as the primary computer, the application starts after you connect a
See the Help for more detailed information on how to use SMART Meeting Pro application.
g To access the SMART Meeting Pro application Help
Press the Whiteboard
button.
1.
2. Press Help from the menu, and then select Contents.
Using the SMART GoWire cable
The SMART GoWire cable is a USB to USB connection that enables you to use SMART Meeting Pro
software on computers that don’t have the software installed.
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C H A P T E R 4
Using your interactive whiteboard system
If you’re using a laptop that doesn’t have the software installed, connect the laptop to the interactive
whiteboard system using the SMART GoWire cable. Press the Laptop button on the ACP touch
screen, and then follow the steps to connect your laptop.
The SMART Meeting Pro icon
appears in the notification area on your computer once you connect
your SMART GoWire cable. Click the icon to access additional tools and to configure your hardware
and software settings.
I MP OR TA N T
Ensure that Autoplay is enabled on your computer before you connect the auto-launch cable. Go to
smarttech.com/support for more information.
For more information on SMART Meeting Pro software, search for the SMART Meeting Pro software
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Chapter 5
Integrating other devices
This chapter provides information on integrating your SMART Board 800i5e-SMP interactive
whiteboard system with appliance with peripheral devices.
Video format compatibility
Your projector has a native video format and various video format compatibility modes. You can
change image appearances for certain formats and compatibilities.
Native video format
The following table lists the native VESA RGB video formats for the projector.
Projector
Resolution Mode
Aspect Refresh rate Horizontal
Pixel clock
(MHz)
ratio
(Hz)
frequency
(kHz)
SMART UF75
1024 × 768
1280 × 800
XGA
4:3
60
60
48
48
63.5
83.5
SMART UF75w
(16:10 aspect ratio
mode)
WXGA 16:10
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C H A P T E R 5
Integrating other devices
Projector
Resolution Mode
Aspect Refresh rate Horizontal
Pixel clock
(MHz)
ratio
(Hz)
frequency
(kHz)
SMART UF75w
(16:9 aspect ratio
mode)
1280 × 720
WXGA 16:9
60
48
83.5
Video format compatibility
The following tables list the projectors’ compatible VESA RGB video formats by resolution, which the
projector adjusts automatically when you use the aspect ratio commands described in Adjusting
The following tables list the projectors’ compatible VESA RGB video formats by resolution, which the
projector adjusts automatically when you use the aspect ratio commands described in Adjusting
SMART UF75 projector
Resolution
Mode
Aspect ratio
Refresh rate (Hz) Match Input
appearance
720 × 400
640 × 480
640 × 480
640 × 480
640 × 480
800 × 600
800 × 600
800 × 600
800 × 600
800 × 600
832 × 624
1024 × 768
1024 × 768
1024 × 768
1024 × 768
1024 × 768
1152 × 864
1280 × 768
1280 × 800
1280 × 800
720×400_85
VGA 60
1.8:1
4:3
85.039
59.94
72.809
75
Letterbox
Full screen
Full screen
Full screen
Full screen
Full screen
Full screen
Full screen
Full screen
Full screen
Full screen
Full screen
Full screen
Full screen
Full screen
Full screen
Full screen
Letterbox
VGA 72
4:3
VGA 75
4:3
VGA 85
4:3
85.008
56.25
60.317
72.188
75
SVGA 56
SVGA 60
SVGA 72
SVGA 75
SVGA 85
MAC 16"
XGA 60
4:3
4:3
4:3
4:3
4:3
85.061
74.55
60.004
70.069
75.029
84.997
74.7
4:3
4:3
XGA 70
4:3
XGA 75
4:3
XGA 85
4:3
MAC 19"
SXGA1 75
SXGA1 75
WXGA
4:3
4:3
75
1.67:1
16:10
16:10
60
60
Letterbox
WXGA
58.2
Letterbox
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C H A P T E R 5
Integrating other devices
Resolution
Mode
Aspect ratio
Refresh rate (Hz) Match Input
appearance
1280 × 960
1280 × 960
1280 × 1024
1280 × 1024
1280 × 1024
1400 × 1050
1600 × 1200
Quad VGA 60
Quad VGA 85
SXGA3 60
SXGA3 75
SXGA3 85
SXGA+
4:3
4:3
5:4
5:4
5:4
4:3
4:3
60
Full screen
Full screen
Letterbox
85.002
60.02
75.025
85.024
59.978
60
Letterbox
Letterbox
Full screen
Full screen
UXGA
SMART UF75w projector
LightRaise 40wi projector
Resolution
Mode
Aspect Refresh
Match Input
Match Input
appearance
ratio
rate (Hz) appearance
(16:10 aspect
ratio mode)
(16:9 aspect
ratio mode)
720 × 400
640 × 480
800 × 600
800 × 600
800 × 600
800 × 600
800 × 600
800 × 600
800 × 600
800 × 600
832 × 624
1024 × 768
1024 × 768
1024 × 768
1024 × 768
1024 × 768
1152 × 864
1280 × 768
1280 × 960
1280 × 960
1280 × 960
720×400_85
VGA 60
9:5
4:3
4:3
4:3
4:3
4:3
4:3
4:3
4:3
4:3
4:3
4:3
4:3
4:3
4:3
4:3
4:3
1.67:1
4:3
4:3
5:4
85.039
59.94
72.809
75
Letterbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Letterbox
Pillarbox
Pillarbox
Pillarbox
Letterbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
VGA 72
VGA 75
VGA 85
85.008
56.25
60.317
72.188
75
SVGA 56
SVGA 60
SVGA 72
SVGA 75
SVGA 85
MAC 16"
XGA 60
85.061
74.55
60.004
70.069
75.029
84.997
74.7
XGA 70
XGA 75
XGA 85
MAC 19"
SXGA 75
WXGA 60
Quad VGA 60
Quad VGA 85
SXGA3 60
75
60
60
85.002
60.02
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C H A P T E R 5
Integrating other devices
Resolution
Mode
Aspect Refresh
Match Input
Match Input
appearance
ratio
rate (Hz) appearance
(16:10 aspect
ratio mode)
(16:9 aspect
ratio mode)
1280 × 1024
1400 × 1050
1600 × 1200
1600 × 1200
SXGA3 75
SXGA3 85
SXGA+
5:4
5:4
4:3
4:3
75.025
85.024
59.978
60
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Pillarbox
UXGA_60
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C H A P T E R 5
Integrating other devices
HD and SD signal format compatibility
The following tables list the projectors’ high definition (HD) and standard definition (SD) format signal
compatibility, which the projector adjusts automatically when you use the aspect ratio commands
SMART UF75 projector
Signal format
Aspect ratio
Horizontal
frequency (kHz) frequency (Hz)
Vertical
Match Input
appearance
480i (DVD player) 4:3
(640 × 480)
15.73
15.63
59.94
50
Full screen
567i (DVD player) 5:4
(720 × 576)
Letterbox
720p
720p
1080i
1080i
16:9
44.96
35
59.94
50
Letterbox
Letterbox
Letterbox
Letterbox
16:9
16:9
16:9
33.7
28.1
59.94
50
SMART UF75w projector
Signal format
Aspect Horizontal
Vertical
frequency
(Hz)
Match Input
appearance
Match Input
appearance
ratio
frequency
(kHz)
(16:10 aspect
ratio mode)
(16:9 aspect
ratio mode)
480i (525i)
4:3
15.73
31.47
15.63
31.25
45
59.94
59.94
50
Pillarbox
Pillarbox
Pillarbox
Pillarbox
Letterbox
Letterbox
Letterbox
Letterbox
Letterbox
Letterbox
Pillarbox
480p (525p)
576i (625i)
4:3
Pillarbox
5:4
Pillarbox
576p (625p)
720p (750p)
720p (750p)
1080i (1125i)
1080i (1125i)
1080p (1125p)
1080p (1125p)
5:4
50
Pillarbox
16:9
16:9
16:9
16:9
16:9
16:9
59.94
50
Full screen
Full screen
Full screen
Full screen
Full screen
Full screen
37.5
33.75
28.13
67.5
59.94
50
59.94
50
56.25
N OTE
Your projector is HD Ready. Its native resolution supports a pixel-perfect display of 720p source
content. However, because the projector compresses 1080i source content to fit its native
resolution, it doesn’t support a pixel-perfect display of 1080i source content.
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C H A P T E R 5
Integrating other devices
Video system signal compatibility
The following tables list the projectors’ video system signal compatibility, particularly for signals
delivered over S-Video and Composite video connectors, which the projector adjusts automatically
N OTE
The 16:9 command delivers all video modes with black bands along the top and bottom edges of
the screen. The Match Input command might deliver video modes with black bands along the top
and bottom edges of the screen, depending on the input resolution.
SMART UF75 projector
Video mode
Aspect ratio
Horizontal
frequency (kHz) frequency (Hz)
Vertical
Color signal
(MHz)
NTSC
PAL
4:3
4:3
4:3
15.73
15.62
15.62
29.96
25
3.58
4.43
SECAM
25
4.25 (f
)
ob
4.06 (f )
or
SMART UF75w projector
Video mode
Aspect ratio
Horizontal
frequency (kHz) frequency (Hz)
Vertical
Color signal
(MHz)
NTSC
4:3
4:3
4:3
4:3
4:3
4:3
4:3
15.73
15.63
15.63
15.73
15.63
15.73
15.73
59.94
50
3.58
PAL
4.43
SECAM
PAL-M
PAL-N
50
4.25 and 4.41
3.58
59.94
50
3.58
PAL-60
NTSC 4.43
59.94
59.94
4.43
4.43
Connecting peripheral sources and outputs
Follow these instructions if you have a peripheral device to temporarily connect to your interactive
whiteboard system.
N OTE S
l
Measure the distance between the projector and the peripheral device you want to connect.
Make sure each cable is long enough, has plenty of slack and can be placed safely in your
room without presenting a trip hazard.
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C H A P T E R 5
Integrating other devices
l
l
Do not disconnect cables from the ACP to connect peripheral devices because you could
disconnect controls for your interactive whiteboard.
Don’t connect SBA-L projection audio system speakers to the RCA connector pod. Connect
these speakers to the projector connection panel using a dual-channel (left and right) RCA
plug-to-3.5 mm phone connector (included with the speakers).
l
The composite video connector and associated dual channel audio inputs on the RCA
connector pod are for input only. These RCA jacks don’t provide an output signal.
g To connect a laptop
1. Connect a USB cable from the laptop computer to the ACP.
OR
Connect to the CAT 5 USB extender accessory located on the right-hand side of the pen tray.
2. Connect a VGA cable from the laptop computer to the projector or to the VGA connection kit.
Press the
laptop button on the LCD touch screen and follow the on-screen instructions.
3.
g To connect a DVD/Blu-ray player or similar device
1. If you have speakers installed, turn the volume dial all the way down using the volume control
on the LCD touch screen. This prevents buzzing or sparking.
2. Follow the on-screen instructions to connect your peripheral device.
3. Restore the volume using the volume control on the LCD touch screen.
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Chapter 6
Maintaining your interactive
whiteboard system
This chapter includes methods for properly cleaning and preventing damage to your
SMART Board 800i5e-SMP interactive whiteboard system with appliance.
Maintaining your interactive whiteboard
For information on maintaining your interactive whiteboard, see the SMART Board 800 series
Cleaning the projector
W A R N I N G
Cleaning a wall-mounted projector can result in a fall or injury. Use caution when climbing a ladder,
and consider removing the projector from its wall-mounting bracket to clean it.
C A U TI ON
l
Never touch the mirror with your hands or a brush, and do not scrub the surface of the mirror
with the supplied cleaning cloth. Instead, use the supplied cleaning cloth to clean the mirror
with a light touch, and do not put any cleaning solvents on the cloth or the mirror. Do not
apply pressure to the projector lens or mirror.
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C H A P T E R 6
Maintaining your interactive whiteboard system
l
Before you clean the projector, press the Power button on the ACP and select the
Standby button or press the Power button twice on the remote control to put the projector
into Standby mode, and then allow the lamp to cool for at least 30 minutes.
l
Do not spray cleaners, solvents or compressed air directly on the projector. Do not use spray
cleaners or solvents near any part of the projector because they can damage or stain the unit.
Spraying the system could spread a chemical mist on some of the projector’s components
and lamp, resulting in damage and poor image quality.
l
Do not allow liquids or commercial solvents of any kind to flow into the projector base or
head.
I MP OR TA N T
l
When cleaning the interactive whiteboard system:
o
Wipe the exterior of the projector with a lint-free cloth.
o
If necessary, use a soft cloth moistened with a mild detergent to clean the projector
housing.
l
Do not use abrasive cleaners, waxes or solvents.
When cleaning the projector’s mirror:
l
Use a bellows bulb or air blower bulb (commonly found in audio-visual supply stores) to blow off
dust. Never touch the mirror with your bare hands or a brush.
l
If wiping the mirror is unavoidable, wear protective gloves and gather the cleaning cloth into a
ball. Gently run the cleaning cloth across the mirror like you would a feather duster. Don’t apply
any pressure to the lens or mirror.
When cleaning the projector’s lens:
l
Use a bellows bulb or air blower bulb (commonly found in audio-visual supply stores) to blow off
dust. Never touch the lens with your bare hands or a brush.
l
If wiping the lens is unavoidable, wear protective gloves and gather the cleaning cloth into a
ball. Gently run the cleaning cloth across the lens from the center to the edge, using the
cleaning cloth like you would a feather duster. Don’t apply any pressure to the lens or mirror.
Focusing and adjusting the projector image
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C H A P T E R 6
Maintaining your interactive whiteboard system
Replacing the projector lamp
This section provides detailed instructions for replacing the projector lamp module.
Removing and replacing the projector lamp module
Eventually the lamp will dim and a message will appear reminding you to replace it. Make sure you
have a replacement lamp module before proceeding with the following instructions.
W A R N I N G
l
l
Replace the lamp module when the projector displays its lamp life warning message. If you
continue to use the projector after this message appears, the lamp can shatter or burst,
scattering glass throughout the projector.
l
If the lamp shatters or bursts, leave and then ventilate the area.
Next do the following:
o
Avoid touching the glass fragments because they can cause injury.
o
Wash your hands thoroughly if you have come into contact with lamp debris.
o
Thoroughly clean the area around the projector, and discard any edible items placed in
that area because they could be contaminated.
o
Call your authorized SMART reseller for instructions. Do not attempt to replace the
lamp.
l
l
Replacing the lamp module in a wall-mounted projector can result in a fall or injury. Use
caution when climbing a ladder, and consider removing the projector from the wall-mounting
bracket to replace the lamp module.
Uncovering the lamp while the projector is mounted on the wall-mounting bracket can lead to
product damage or personal injury from falling pieces of glass if the lamp is broken.
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C H A P T E R 6
Maintaining your interactive whiteboard system
l
When replacing the projector lamp module:
o
Put the projector into Standby mode and wait 30 minutes for the lamp to cool
completely.
o
Do not remove any screws other than those specified in the lamp replacement
instructions.
o
Wear protective eyewear while changing the lamp module. Failure to do so can cause
injuries including loss of eyesight if the lamp shatters or bursts.
o
Use only replacement lamp modules approved by SMART Technologies. Contact your
authorized SMART reseller for replacement parts.
o
Never replace the lamp module with a previously used lamp module.
o
Always handle the fragile lamp assembly with care to prevent premature lamp failure or
exposure to mercury. Use gloves when touching the lamp module. Do not touch the
lamp with your fingers.
o
Recycle or dispose of the lamp module as hazardous waste in accordance with local
regulations.
You need a Phillips No. 2 screwdriver and a flat screwdriver to complete these procedures.
g To remove the old lamp module
1.
Press the Power button on the ACP and select the Standby button to put the projector into
Standby mode.
OR
Press the Power button twice on the remote control to put the projector into Standby mode.
2. Wait at least 30 minutes for the projector to cool down.
3. Disconnect the power cable from the projector.
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C H A P T E R 6
Maintaining your interactive whiteboard system
4. Remove the lamp cover from the projector, and then put it in a safe place.
TI P
If the cover is difficult to remove, insert a flat screwdriver or small coin into the slot on the
bottom of the lamp cover to gently pry the cover open.
5. Use the Phillips screwdriver to loosen the two captive screws from the bottom of the lamp
module.
N OTE
Don’t try to remove these screws. Captive screws can’t be removed, but they must be
loosened.
6. Use the handle on the bottom of the lamp module to slide it out and remove it from the projector.
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C H A P T E R 6
Maintaining your interactive whiteboard system
g To put the new lamp module into the projector
1. Remove the new lamp module from its packaging.
2. Carefully place the lamp module into the projector using the handle on the top of the module.
Hold the lamp module vertically and guide it into its slot. Gently press the power end of the
lamp module against the projector to ensure the power plug makes contact with the projector’s
power receptacle.
N OTE
You should be able to place the lamp module into the projector easily without applying much
force.
3. Use the Phillips screwdriver to secure the captive screws.
I MP OR TA N T
Do not over-tighten the screws.
4. Carefully replace the lamp cover.
5. Connect the power cable to the wall outlet.
6.
Press the Power button once on the remote control or ACP to confirm that the projector is
operating and that the lamp module is correctly installed.
7. Put the old lamp module in a secure container, and handle it gently until you recycle it.
g To finish the projector lamp module installation
1. Turn on the projector.
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C H A P T E R 6
Maintaining your interactive whiteboard system
Resetting the lamp hours
After you replace the lamp module, you need to access the projector service menu and reset the lamp
hours. To prevent accidental errors, only a system administrator should perform this procedure.
N OTE
Always reset the lamp hours after you replace the lamp, because lamp service reminders are based
on the current hours of use.
g To reset the lamp hours
1. Using the remote control, press the following buttons quickly to access the service menu:
Down, Up, Up, Left, Up.
C A U TI ON
Do not adjust any settings in the service menu other than those listed in this guide. Changing
other settings can damage or affect the operation of your projector and may invalidate your
warranty.
2. Scroll down to Lamp Hour Reset, and then press OK.
Both Lamp Hour values (Standard and Economy) reset to zero.
C A U TI ON
Do not reset the lamp hours unless you have just replaced the lamp module. Resetting the
lamp hours on an old lamp can damage your projector as a result of lamp failure.
N OTE
You’re unable to reset the Display Hour value because it’s the running total of hours the
projector has been in use.
3. Press the Menu button on the remote control.
The SMART UF75 Settings menu appears.
Select
to confirm that Lamp Hour is reset to zero.
4.
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C H A P T E R 7
Troubleshooting your interactive whiteboard system
This chapter provides basic troubleshooting information for your interactive whiteboard system.
Before you start
Before you troubleshoot your interactive whiteboard system or contact your authorized SMART
reseller or SMART Support for assistance, you need to do the following:
l
l
Locate your interactive whiteboard system’s status lights
Locate your interactive whiteboard system’s serial numbers
Locating status lights
You interactive whiteboard system consists of several components, which have their own status
lights:
l
l
Your interactive whiteboard’s Ready light is located on the pen tray.
Your projector’s Power ( ) and Service ( ) lights are located on the bottom of the projector.
Locating serial numbers
The SMART Board 800 series interactive whiteboard serial number is located on the lower-right edge
of your interactive whiteboard’s frame. For more information, see the SMART Board 800 series
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The SMART UF75 or SMART UF75w projector serial number is located on the top of the projector.
TI P
You can also access the projector’s serial number through the on-screen menu. For more
The ACP has its own serial number, which is different from the interactive whiteboard serial number.
The ACP serial number is located on the bottom of the ACP.
The appliance serial number is located under the power button of the appliance.
For the locations of serial numbers on other components and accessories, see
Determining you interactive whiteboard system’s
status
Use the following table to determine the status of your interactive whiteboard system:
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Projected
image
Touch and
pen control
Status and related
troubleshooting
Projector
Projector
ACP light
Ready light
Power light
Service light
Normal operating statuses
Solid green Off
Solid green
Solid green
Correct
Full control
The system is operating normally.
If image or sound issues occur, see
the remaining sections of this chapter
for troubleshooting information.
Flashing green Off
Flashing green Off
None
None
None
None
None
None
The system is starting up.
Solid amber
Off
Off
Solid amber
Off
Off
The system is in Standby mode.
Flashing
amber
Flashing
amber
The system is entering Standby
mode.
Solid green
Solid green
Off
Off
Solid green
Solid green
Solid amber
N/A
None
The interactive whiteboard’s
controller module is starting up.
If this process takes longer than 10
seconds, see Resolving controller
Flashing
amber
N/A
N/A
The interactive whiteboard’s
controller module is ready to receive a
firmware update or is applying a
firmware update.
If the Ready light flashes amber but
no firmware update appears on the
screen, see Resolving controller
Error statuses
Solid green
Off
Off
Solid green
Solid green
Solid green
Solid green
Incorrect
Correct
Full control
None
There’s an issue with the projected
image.
65.
Solid green
There’s an issue with the interactive
whiteboard.
Solid green
Solid green
Off
Off
Solid green
Solid green
Flashing green Correct
Touch only
None
SMART Product Drivers isn’t
installed or running correctly on the
connected computer.
Off
N/A
There’s an issue with the connections
between the interactive whiteboard
and the other components of the
system.
OR
Solid red
Solid green
Solid amber
Off
Off
Off
N/A
N/A
N/A
The ACP isn’t receiving power.
OR
69.
Solid red
Flashing red
N/A
N/A
None
There’s an issue with the projector
lamp.
Off
Flashing red
Solid amber
Off
None
None
The projector’s operating temperature
has been exceeded.
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Troubleshooting your interactive whiteboard system
Projected
image
Touch and
pen control
Status and related
troubleshooting
Projector
Projector
ACP light
Ready light
Power light
Service light
Off
Solid red
N/A
N/A
None
N/A
There’s an issue with the projector’s
fan or color wheel.
Off
Off
Off
Off
None
None
The projector power cable isn’t
properly connected.
OR
The ACP power supply isn’t properly
connected.
OR
There’s an issue with the mains
power supply (for example, the circuit
breaker is off).
Resolving interactive whiteboard issues
This section includes information on resolving issues with your interactive whiteboard.
For information not covered in this section, see the SMART Board 800 series interactive whiteboard
Resolving operation issues
To resolve operation issues, complete the following tasks:
l
l
Confirm that the camera system cable is connected to the back of the pen tray.
Perform the calibration procedure documented in the SMART Board 800 series interactive
l
If necessary, complete additional troubleshooting with the guidance of SMART Support using
SMART Board Diagnostics.
Resolving connection issues
To resolve connection issues, complete the following tasks:
l
l
l
Confirm that the ACP cable harness’s DB9M RS-232 connector is properly connected to the
Control connector on the projector.
Confirm that the USB cable, which is located on the underside of the pen tray, is properly
connected from the interactive whiteboard to the ACP.
Confirm that the USB cable is properly connected from a fully functional USB receptacle on the
computer to the correct USB receptacle on the ACP.
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l
l
Confirm that the projector’s on-screen menu option for the USB receptacle is set to the correct
video source.
If necessary, complete additional troubleshooting on any devices between the USB connection
from the computer to the interactive whiteboard system, including any USB hubs and
extension cables.
N OTE S
o
If you’re using the CAT 5 USB extender, see Troubleshooting tips for the CAT 5 USB
extender for SMART Board 800 series interactive whiteboards
o
Computers connected to the ACP override computers connected to the CAT 5 USB
extender. If you connect two computers to the ACP, and a third computer is connected
to the CAT5-XT, the CAT5-XT will only work on the video inputs that don’t have any
USB ports mapped to them on the projector menu.
Resolving controller module issues
If the controller module takes longer than 10 seconds to start up, disconnect the interactive
whiteboard’s power cable, wait 10 seconds, and then reconnect it.
If the issue persists, update the firmware as documented in the SMART Board 800 series interactive
If the Ready light indicates that a firmware update is in progress but no update is actually taking
place, disconnect the interactive whiteboard’s power cable, wait a few seconds, and then reconnect
it.
Resolving projector issues
Resolving projector errors
System administrators can resolve the following projector errors on their own prior to contacting
SMART Support. Performing initial troubleshooting on your projector will reduce the time of a support
call.
Your projector stops responding
If your projector stops responding, perform the following procedure.
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g To restart an unresponsive projector
1. Put the projector into Standby mode, and then wait 30 minutes for it to cool down.
2. Disconnect the power cable from the power outlet, and then wait at least 60 seconds.
3. Connect the power cable, and then turn on the projector.
The “Projector Overheated”, “Fan Failure” or “Color Wheel Failure” message appears
If the “Projector Overheated”, “Fan Failure” or “Color Wheel Failure” message appears and the
projector stops projecting an image, one of the following issues is occurring:
l
The projector is overheating internally because of blocked air vents or an internal temperature
over 131°F (55°C).
l
l
l
The temperature outside the projector is too high.
One of the fans has failed.
The projector has a color wheel issue.
g To resolve the “Projector Overheated”, “Fan Failure” or “Color Wheel Failure” error
1. Put the projector into Standby mode, and then wait 30 minutes for it to cool down.
2. If your room is hot, lower the temperature if possible.
3. Ensure that nothing is blocking the projector’s air intake and exhaust.
4. Disconnect the power cable from the power outlet, and then wait at least 60 seconds.
5. Connect the power cable, and then turn on the projector.
6. Adjust the fan speed using the service menu.
7. If the previous steps don’t resolve the issue, put the projector into Standby mode, disconnect
the power cable, and then contact your authorized SMART reseller.
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The “Lamp Failure” message appears
If the “Lamp Failure” message appears, one of the following issues is occurring:
l
l
l
The lamp is overheating, likely due to blocked air vents.
The lamp has reached the end of its life.
The projector has an internal problem.
g To resolve the “Lamp Failure” error
page 24).
If the lamp has more than 2000 hours of use, it’s near the end of its lifespan.
4. If replacing the lamp module doesn’t resolve the issue, put the projector into Standby mode,
disconnect the power cable, and then contact your authorized SMART reseller.
The projector Power and Service lights are off
If the projector Power and Service lights are both off, one of the following issues is occurring:
l
l
l
l
There was a power outage or a power surge.
A circuit breaker or a safety switch was tripped.
The projector isn’t connected to the power source.
The projector has an internal problem.
g To resolve the unlit projector Power and Service lights issue
1. Check the power source, and then make sure that all cables are connected.
2. Confirm that the projector is connected to an active power outlet.
3. Make sure the pins on the connectors aren’t broken or bent.
4. Connect the power cable, and then turn on the projector.
5. If the previous steps don’t resolve the issue, disconnect the power cable and then contact your
authorized SMART reseller.
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Resolving image issues
To resolve common image issues, complete the following tasks:
l
Ensure the computer or other video source is on and set to display a resolution and refresh rate
l
l
Ensure the video source is properly connected to the projector.
Press the Input Select button on the remote control or ACP to switch to the correct video
source.
If these tasks don’t resolve the issue, refer to the following sections for additional troubleshooting
information.
Loss of signal
If a video source signal is not detected, out of
range of the projector’s support video modes or
the signal is being switched to a different device
or input, the projector doesn’t show a source
signal and instead displays the SMART logo on
a blue screen.
g To resolve signal loss issues
1. Wait approximately 45 seconds for the image to synchronize. Some video signals require a
longer synchronization period.
2. If the image doesn’t synchronize, check the cable connections to the projector and the ACP.
4. If there are any extension cables, switch boxes, connection wall plates or other devices in the
video connection from the computer to the projector, temporarily remove them to ensure they
are not causing the video signal loss.
5. If your projector still doesn’t show a source signal, contact your authorized SMART reseller.
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Partial, scrolling or incorrectly displayed image
N OTE S
l
The following procedure applies to Windows XP operating systems on desktop computers
only.
l
This procedure may vary depending on your version of Windows operating system and your
system preferences.
g To resolve a partial, scrolling or incorrectly displayed image
1. Select Start > Control Panel.
2. Double-click Display.
The Display Properties window appears.
3. Click the Settings tab.
4. Verify that your display resolution setting is 1024 × 768 (SMART UF75 projector), 1280 × 800
(SMART UF75w projector in 16:10 aspect ratio mode) or 1280 × 720 (SMART UF75w projector
in 16:9 aspect ratio mode).
5. Click Advanced, and then click the Monitor tab.
6. Verify that the screen refresh rate is 60 Hz.
Unstable or flickering image
If the projector’s image is unstable or flickering, you could have different frequency or tracking
settings on your input source than on your projector.
I MP OR TA N T
Write down your setting values before adjusting any of the settings in the following procedure.
g To resolve your unstable or flickering image
1. Adjust the Frequency, Tracking, H-position and V-position settings in the on-screen menu.
2. Check the display mode of your computer’s graphics card. Make sure it matches one of the
your computer’s manual for more information.
3. Configure the display mode of your computer’s graphics card to make it compatible with the
projector. Refer to your computer’s manual for more information.
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frequency and tracking to their original values.
I MP OR TA N T
This action resets all values to their defaults.
Frozen image
If your projector has a frozen image, perform the following procedure.
g To resolve a frozen image
1. Ensure that the Hide Display feature is off.
2. Press the Hide button on the projector’s remote control to hide or show the display.
3. Ensure that your source device, such as your DVD player or computer, isn’t malfunctioning.
4. Put the projector into Standby mode, and then wait 30 minutes for it to cool down.
5. Disconnect the power cable from the power outlet, and then wait at least 60 seconds.
6. Connect the power cable, and then turn on the projector.
7. If the previous steps don’t resolve the issue, contact your authorized SMART reseller.
Your image doesn’t fit the interactive whiteboard
If you’re using a SMART UF75w projector with a wide screen interactive whiteboard, verify that
you’re using the correct aspect ratio mode for the interactive whiteboard:
Interactive whiteboard
Aspect ratio mode
SMART Board 885 interactive whiteboard
16:10
You can set the aspect ratio mode using the Native DLP Resolution setting in the Projector Functions
The image from your connected laptop computer isn’t projected
Laptop computer settings can interfere with projector operations.
Some laptop computers deactivate their screens when you connect a secondary display device.
Refer to your computer’s manual for details on reactivating the computer's display screen.
Unaligned projected image
Alignment errors occur when the projected image isn’t perpendicular to the screen. Alignment errors
can occur when you mount your interactive whiteboard system on an uneven surface or a wall that
has obstructions, or if you swivel the projector too far from the vertical center of your interactive
whiteboard.
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Use the instructions in the included SMART Board 800i5e-SMP interactive whiteboard system
The projector image can slip if the projector is moved often or installed in a location prone to vibration,
such as next to a heavy door. Follow these precautions to help prevent the image from becoming
misaligned:
l
l
l
Make sure that the installation wall is plumb and square and doesn’t move or vibrate
excessively.
Make sure that there are no obstructions behind the projector’s wall-mounting bracket, and that
the bracket is firmly secured to the wall according to the installation instructions.
Adjust the projected image. See the included SMART Board 800i5e-SMP interactive
Resolving audio issues
The projector doesn’t have integrated speakers, but you can connect an audio system to the audio
output connector in the projector’s connection panel. If no sound is coming from your audio system,
perform the following procedure.
N OTE
You might need to configure your computer to pass audio through HDMI if it isn’t configured
automatically.
g To resolve audio issues
1. Ensure that the speakers’ or audio system’s cables are properly connected to the audio output
plug on the projector’s connection panel.
2. Press the Mute button on the projector’s remote control, and if Audio Mute is on, turn it off.
3. Use the LCD touch screen volume control or use the projector’s remote control to ensure that
the volume isn’t at the lowest setting.
4. Ensure that your speaker or audio system is on and that the volume is turned up.
5. Check that your source input, such as your computer or video device, isn’t malfunctioning.
Ensure that its audio output is on and that the volume isn’t set to the lowest position.
N OTE
You must display the source input’s video to play its audio through the connected speakers
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or audio system.
6. If the previous steps don’t resolve the issue, contact your authorized SMART reseller.
Resolving network communication issues
If you don’t have network access, perform the following procedure to troubleshoot your system.
g To resolve network communication issues
1. Ensure that your network cable is properly connected to the RJ45 connection on the projector’s
connection panel.
2. Ensure that the LAN warning light on the projector is green. To activate the projector’s network
features, use the “vgaoutnetenable=on” RS-232 command (see Projector programming
of these tasks.
3. Press the Menu button, and then select the Network Settings menu to check the IP address.
IP address into your browser or SNMP agent.
4. If you still don’t have network access, contact your network administrator. If your administrator
is unable to resolve the issue, contact your authorized SMART reseller.
Resolving ACP issues
If the ACP isn’t receiving power, complete the following tasks:
l
Confirm that the ACP cable harness’s 11-pin connector is properly connected to the ACP.
l
Confirm that the ACP cable harness’s 7-pin min-DIN connector is properly connected to the
ACP connector on the projector.
l
Confirm that the appliance power supply is connected into the AC IN port at the back of the
ACP.
Accessing the service menu
C A U TI ON
l
To prevent tampering or unintentional changes, only system administrators should access
the service menu. Do not share the service menu access code with casual users of your
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interactive whiteboard system.
l
Do not adjust any settings in the service menu other than those listed in this guide. Changing
other settings can damage or affect the operation of your projector and may invalidate your
warranty.
Retrieving your password
If you forget the projector’s password, you can retrieve it by accessing the projector service menu
directly from the projector or from the password settings menu on your projector’s web page (see
g To retrieve your password from the service menu
1. Using the remote control, press the following buttons quickly to access the service menu:
Down, Up, Up, Left, Up.
2. Scroll to Password Get, and then press Enter on the remote control.
The password appears on the screen.
3. Write down the password.
4. Scroll to Exit, and then press Enter on the remote control to exit the projector service menu.
Resetting the projector
At some point during troubleshooting, you might need to reset all projector settings.
I MP OR TA N T
This action is irreversible.
g To reset all projector settings
1. Using the remote control, press the following buttons quickly to access the service menu:
Down, Up, Up, Left, Up.
2. Scroll to Factory Reset, and then press Enter on the remote control.
3. Scroll to Exit, and then press Enter on the remote control to exit the projector service menu.
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Transporting your interactive whiteboard system
Save your original SMART Board interactive whiteboard packaging so that it’s available if you need to
transport your interactive whiteboard system. When required, repack it with all of the original
packaging. This packaging was designed to provide optimal shock and vibration protection. If you no
longer have your original packaging, purchase the same packaging directly from your authorized
SMART reseller.
If you prefer to use your own packaging materials, make sure you adequately protect your unit. Make
sure that the projector lens and mirror are protected against any physical contact or pressure which
may damage the projector’s optics. Ship your interactive whiteboard in an upright position to deter
shippers from placing heavy objects on it.
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Appendix A
Remotely managing your system
through a network interface
This appendix includes detailed instructions on how to remotely manage your SMART Board 800i5e-
SMP interactive whiteboard system with appliance through a network interface.
Web page management
You can access advanced setup features via the projector’s web page. This web page enables you to
manage the projector from a remote location using any computer connected to your intranet.
N OTE
To access the web page, your browser must support JavaScript. Most commonly used browsers
like Internet Explorer® and Firefox® support JavaScript.
Accessing web page management
Before you can access the web page, you must connect the network cable to your projector (see the
address appears on the on-screen display.
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A P P E N D I X
A
Remotely managing your system through a network interface
N OTE
You can view the projector’s IP address by accessing the projector’s Network Settings menu page
g To use the management web page
1. Start your Internet browser.
2. Type the IP address in the address line field, and then press ENTER.
The SMART UF75 Projector Settings (or SMART UF75w Projector Settings) window appears.
3. Select the menu options in the left pane to access the settings on each page.
4. Modify settings using your computer’s mouse and keyboard, and then click Submit or another
action button next to each setting you change.
Home
The Home menu page displays basic projector information and enables you to select the on-screen
display language.
N OTE
You can view basic projector information but you’re unable to change it (with the exception of the
on-screen display language ) from the Home menu page.
Submenu setting
Language
Description
Displays language options
Displays current projector information
Projector Information
Control panel
This menu enables you to manage the projector audio and video status, alerts and appearances using
an Internet browser.
Submenu setting
Description
Power
Turns the projector on or puts it into Standby mode.
Select the Power ON or Power OFF button.
Restore All Projector
Defaults
Returns projector settings to default values or refreshes the current
settings. Select Submit or Refresh.
I MP OR TA N T
The Submit option is irreversible and resets all values.
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Remotely managing your system through a network interface
Submenu setting
Volume
Description
Adjusts the projector’s volume from -20 to 20.
Mute
Turns on or turns off the mute settings. Select On to mute the
projector’s sound and Off to turn off mute.
Volume Control
Enables volume control on the ACP. Select On to enable volume
adjustment and select Off to disable volume adjustment.
N OTE
When Volume control is set to Off, adjusting volume through the
LCD touch screen doesn’t change your interactive whiteboard
system's audio level.
Closed Captioning
Language
Turns on or turns off the closed captioning feature.
Sets the closed captioning language to CC1 or CC2.
Typically, CC1 displays U.S. English subtitles, while CC2 displays
other regional languages, such as French or Spanish, depending on
television channel or media setup.
Display Mode
Adjusts the display output to SMART Presentation, Bright Room,
Dark Room, sRGB and User modes so you can project images from
various sources with consistent color performance:
SMART Presentation is recommended for color fidelity.
l
Bright Room and Dark Room are recommended for locations
l
with those conditions.
sRGB provides standardized accurate color.
l
User enables you to apply your own settings.
l
Brightness
Contrast
Adjusts projector brightness from 0 to 100.
Adjusts the difference between the lightest and darkest parts
of the image from 0 to 100.
Frequency
Tracking
Adjusts the display data frequency of the projected image from
-5 to 5 to match the frequency of your computer’s graphics card.
Synchronizes your projector’s display timing with your computer’s
graphics card from 0 to 31.
Sharpness
Adjusts the projected image’s sharpness from 0 to 31.
White Peaking
Adjusts the image color brightness from 0 to 10 while providing more
vibrant white shades. A value closer to 0 creates a natural image and
a value closer to 10 enhances brightness.
Degamma
Color
Adjusts the color performance of the display from 0 to 3.
Adjusts the Red, Green, Blue, Cyan, Magenta and Yellow colors on
the projector from 0 to 100 to provide custom color and luminance
output. Each color has a default value of 100. Adjustments to the
color settings register to the User mode.
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Submenu setting
Description
Auto Signal Detect
Enables or disables signal searching of input connectors.
Select On to have the projector continuously switch inputs until
l
it finds an active video source.
Select Off to maintain signal detection in one input.
l
Lamp Reminder
Lamp Mode
Select On to show or Off to hide the lamp replacement reminder when
it appears. This reminder appears 100 hours before the recommended
lamp replacement.
Adjusts lamp brightness to Standard or Economy. Standard
displays a high-quality, bright image. Economy increases the lamp
life by decreasing the brightness of the image.
Auto Power Off
Sets the length of the auto power off countdown timer between 1 and
240 minutes. The timer begins to count down when the projector no
longer receives a video signal. The timer finishes when the projector
enters Standby mode. Select 0 to turn off the timer.
Zoom
Adjusts the zoom to the center of the image in or out from
0 to 30.
H-position (RGB input)
Moves the horizontal position of the source video left or right from 0 to
100 (relative to the projected image).
N OTE
This is useful in situations where the source video is cut off.
V-position (RGB input)
Aspect Ratio
Moves the vertical position of the source video up or down from -5 to 5
(relative to the projected image).
N OTE
This is useful in situations where the source video is cut off.
Adjusts the image output to Fill Screen, Match Input or 16:9.
Fill Screen produces an image that fills the entire screen by
l
stretching and scaling.
Match Input matches the projector’s aspect ratio to the input’s
l
aspect ratio. As a result, black bands might appear along the
top and bottom edges of the screen horizontally (letterbox
format) or along the left and right edges of the screen vertically
(pillarbox format).
16:9 changes the output to 16:9 by letterboxing the image,
l
which is recommended for use with HDTV and DVDs
enhanced for wide-screen television.
N OTE
descriptions in each mode.
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Submenu setting
Description
Startup Screen
Sets the type of startup screen to SMART or User. The SMART
screen is the default SMART logo on a blue background. The User
screen uses the saved picture from the Capture User Startup Screen
function.
Video Mute
Turns the video mute setting on or off. Select On to hide the display
and Off to show it again.
High Speed Fan
Adjusts the speed of the projector’s fan. Select High or Normal.
N OTE
Use the High setting when the projector’s temperature is high or the
altitude is above 6000' (1800 m).
Projector Mode
Adjusts the projection mode to Front, Ceiling, Rear or Rear Ceiling.
I MP OR TA N T
SMART recommends that you never change this setting from the
Ceiling projection mode.
Source
Adjusts the input source to VGA-1, VGA-2, Composite, S-Video or
HDMI.
VGA1
Assigns an alternative name to your VGA 1 input, which appears
when you select the VGA 1 input.
VGA2
Assigns an alternative name to your VGA 2 input, which appears
when you select the VGA 2 input.
S-Video
Assigns an alternative name to your S-video input, which appears
when you select the S-video input.
Composite
HDMI
Assigns an alternative name to your Composite video input, which
appears when you select the Composite video input.
Assigns an alternative name to your HDMI input, which appears when
you select the HDMI input.
Emergency Alert
Alarm Message
Turns the on-screen alert broadcast message on or off. When
enabled, this message displays over the current projected image.
Displays an on-screen emergency notification message (maximum
60 characters).
Control panel II
3D settings
This menu allows you to enable or disable 3D image display and set its format.
Submenu setting
Description
3D On/Off
Turns the 3D feature on or off.
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Submenu setting
Description
3D Invert
Selects the 3D Invert setting (L-R or R-L).
L-R displays visual data for the left eye first.
l
R-L displays visual data for the right eye first.
l
3D Format
Selects the 3D format (Interleaved or Under-over).
Interleaved breaks down the image frame for each eye,
l
alternately displaying a line of visual information from each
frame.
Under-over concurrently displays horizontally stretched image
l
frames for each eye, one above the other.
USB Control settings
This menu allows you to associate a video source with a USB receptacle on the ACP.
Submenu setting
Description
USB1 Source
Enables touch for the selected video source (VGA-1, VGA-2, HDMI
or Disabled) by associating the video source with the room computer
USB receptacle (USB1) on the ACP.
USB2 Source
Enables touch for the selected video source (VGA-1, VGA-2, HDMI
or Disabled) by associating the video source with the laptop USB
receptacle (USB2) on the ACP.
Network settings
This menu allows you to use or not use Dynamic Host Control Protocol (DHCP) and to set the
network-related addresses and names when DHCP is not used.
Submenu setting
Description
DHCP
Determines if the projector’s IP address and other network settings
are dynamically assigned by a DHCP server or manually set.
On allows the network’s DHCP server to assign a dynamic IP
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address to the projector.
Off allows you to manually set the projector’s IP address and
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other network settings.
IP Address
Subnet Mask
Gateway
DNS
Displays or allows you to set the projector’s IP address in values
between 0.0.0.0 and 255.255.255.255.
Displays or allows you to set the projector’s subnet mask number in
values between 0.0.0.0 and 255.255.255.255.
Displays or allows you to set the projector’s default network gateway
in values between 0.0.0.0 and 255.255.255.255.
Displays or allows you to set the projector’s IP address for your
network’s primary domain name server in values between 0.0.0.0 and
255.255.255.255.
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Submenu setting
Description
Group Name
Displays or allows you to set the projector’s workgroup name
(maximum 12 characters).
Projector Name
Location
Displays or allows you to set the projector’s name (maximum 12
characters).
Displays or allows you to set the projector’s location (maximum 16
characters).
Contact
Displays or allows you to set the contact name or number for projector
support (maximum 16 characters).
SNMP
Turns the Simple Network Management Protocol (SNMP) agent on or
off.
Read-Only Community
Sets a password that is required for each SNMP get request to
the device.
N OTE
The default for Read-Only Community is public.
Read/Write Community
Trap Destination Address
Sets a password that is required for each SNMP set request to the
device.
N OTE
The default for Read/Write Community is private.
Displays or allows you to set the IP address of the network’s SNMP
TRAP manager in values between 0.0.0.0 and 255.255.255.255. The
trap destination address is the IP address of the computer assigned to
handle unsolicited data generated by SNMP TRAP events generated
by the projector, such as power state changes, projector failure
modes, a lamp needing to be replaced or other issues.
E-mail alerts
This menu enables you to enter your preferred address for receiving e-mail alerts and adjust related
settings.
Submenu setting
Description
E-mail Alert
Selects Enable to turn on or Disable to turn off the E-mail Alert
function.
To
Displays or allows you to set the e-mail address of the e-mail alert
recipient.
CC
Displays or allows you to set the e-mail address of the e-mail alert
“copy to” recipient.
From
Subject
Displays or allows you to set the e-mail address of the user who
sends the e-mail alert.
Displays or allows you to set the e-mail alert subject.
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Submenu setting
Description
Outgoing SMTP server
Displays or allows you to set the Simple Mail Transfer Protocol
(SMTP) server that you use on your network.
Username
Displays or allows you to set the SMTP server user name.
Displays or allows you to set the SMTP server password.
Password
Alert Condition
Sends e-mail alerts whenever Lamp Warning, Low Lamp Life,
Temperature Warning and Fan Lock conditions occur. Select the
settings you want, and then click Submit.
N OTE
The projector sends an alert e-mail (SMART Alert) to your e-mail
address. Click E-mail Alert Test to confirm that your e-mail
address and SMTP server settings are correct by sending a test
e-mail (SMART Alert-Test Mail).
If the settings are not correct, the e-mail alert messages aren’t sent
or received successfully and no warning or notification message are
available to advise of this state.
Password settings
This menu provides a security function that allows an administrator to manage projector use and
enable the Administrator Password function.
Submenu setting
Description
Password
When the password function is enabled, the administrator password
is required to access Web Management. Select Disable to allow
remote web management of the projector without requiring a
password.
N OTE S
l
The first time you enable the password settings, the default password value is four numbers,
for example, 1234.
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The maximum allowable password length is four numbers or letters.
the projector setting to factory defaults.
Simple Network Management Protocol (SNMP)
Your projector support a list of SNMP commands as described in the management information base
files link in the Hardware section for the SMART UF75 projector.
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The SNMP agent in your projector supports SNMP version 1 or 2. Upload the MIB file to your SNMP
management system application, and then use it as described in your application’s user guide.
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Appendix B
Remotely managing your system
through an RS-232 serial
interface
This appendix includes detailed instructions on how to set up your computer or room control system
to remotely manage your SMART Board 800i5e-SMP interactive whiteboard system with appliance
settings through an RS-232 serial interface.
Connecting your room control system to the ACP
By connecting a computer or room control system to the DB9 connector on the ACP harness cable,
you can select video inputs, start up or shut down your interactive whiteboard system and request
information such as projector lamp use, current settings and network addresses.
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N OTE
On projectors with the RS-232 connector labeled Control 9v (rather than Control), pin 1 functions
as a +9V DC power source only for use with older model ECPs such as the ones shipped with
SMART UF55 projectors.
Serial interface settings
The serial interface of the projector acts as a Data Communications Equipment (DCE) device and its
settings can’t be configured. You must configure your computer’s serial communication program
(such as Microsoft HyperTerminal) or your room control system’s serial communication settings with
the following values:
Setting
Value
19.2 kbps
8
Data Rate
Data Bits
Parity
None
1
Stop Bits
Flow Control
None
N OTE S
l
l
l
Asynchronous mode is disabled by default in the projector.
All commands should be in ASCII format. Terminate all commands with a carriage return.
All responses from the projector are terminated with a command prompt. Wait until you
receive the command prompt indicating that the system is ready for another command before
you proceed.
l
The room control feature of the projector is always on.
g To configure your computer’s serial interface
1. Turn on your computer, and then start your serial communications program or terminal
emulation program.
2. Connect your computer to the serial connection cable you previously connected to the ACP.
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3. Configure your serial interface settings using the values from the table in the previous section,
and then press ENTER.
An “invalid cmd= ? for help” message appears, and the > character appears as a command
prompt on the following line.
N OTE
If no message or an error message appears, your serial interface configuration isn’t correct.
Repeat step 3.
4. Type commands to configure your settings.
N OTE S
o
To see a list of commands available in the current operating mode, type ? and then
press ENTER.
o
If you’re using a terminal emulation program, turn on your program’s local echo setting
to see characters as you type them.
Projector programming commands
This section documents the projector programming commands.
Projector power state controls
Your projector responds to commands only at certain power states and times.
There are five projector power states:
l
l
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Powering (startup)
On (operating)
Cooling
Confirm off
Idle (Standby mode)
Command inventory
Your projector responds to the commands in the tables on the following pages. To see a list of valid
commands in the projector’s current power state, type ? and press ENTER.
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I MP OR TA N T
When entering commands, ensure there is a 10 millisecond delay between characters for reliable
operation.
N OTE S
l
l
Send a command only after the projector sends a command prompt.
Commands aren’t case sensitive. Type commands exactly as they appear in the left column
of the tables, with the proper value or setting in the center column.
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l
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l
Check your entries carefully before entering your commands.
Press ENTER after typing each command.
After the projector executes a command, it generates a response.
To prevent buffer overrun, don’t send another command until you receive the next command
prompt.
Value-based command methods
Absolute values and adjustment values
You can use the command’s target range to set an absolute value for a command or cause an
adjustment to be made to the current value. To create an adjustment command, add a plus (+) or
minus (-) symbol instead of the equal symbol (=) before the value change you want to enter.
All absolute values you enter must be within the command target range, and all adjustment values
must equal a number within the command target range.
See the following examples for adjusting projector brightness:
>get brightness
brightness=55
>set brightness=65
brightness=65
>set brightness+5
brightness=70
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>set brightness-15
brightness=55
Video source specification values
command to set an absolute value or adjustment value to a source other than the active source. You
can do this while the selected source is inactive, but the source device must be connected or you will
receive an invalid command response.
See the following examples, where both an HDMI connector and a VGA 1 input are connected:
>set input=hdmi
input=hdmi
>set brightness vga1=65
brightness vga1=65
>set brightness vga1-7
brightness vga1=58
Power state controls
These commands put the projector in and out of Standby mode and request the projector’s current
power state. The projector’s power state determines whether certain commands are available at that
time. These settings are available even when the projector is in Standby mode.
Command
on
Response
powerstate=[field]
powerstate=[field]
powerstate=[field]
powerstate=[field]
off
off now
get powerstate
The following table describes the power state commands:
Command
Description
on
off
Turns on the projector.
Starts the shutdown process. A dialog box appears with the
message, “Press Power Button to Turn off Projector.” You must send
a second Off command within 10 seconds to put the projector into
Standby mode.
off now
Shuts down the projector immediately. You can’t delay or cancel this
command.
get powerstate
Indicates the projector’s current power state.
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The following table describes the power state fields:
Field
Description
Powering
On
The projector is turning on.
The projector is on.
The projector is cooling.
Cooling
Confirm off
Confirm off is a non-selectable power state that is returned during
stage one of the two-button Off sequence.
Idle
The projector is off but still receiving power (Standby mode).
Source selection controls
These commands switch input sources. The source type determines which commands can be
accepted.
Command
Response
Available in Standby
mode
get input
input=[field]
input=[field]
Yes
No
set input=[field]
The following table describes the source selection commands:
Command
get input
Description
Returns the projector’s current input.
set input=[field]
Sets the input to one of the selectable fields.
The following table describes the command/response definitions for switches between different
embedded applications on the appliance:
Command
Response
Powered off
set application [target]
get application
application=[current]
application=[current]
No
Yes
The following table describes field definitions for switches between different embedded applications
on the appliance:
Field
Possible values
Description
Current application
application=whiteboard
The appliance is currently
running this application.
l
l
l
l
whiteboard
web
pdf
viewscreens
Target application
The appliance is set to the
target application.
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l
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whiteboard
web
set application=whiteboard
pdf
viewscreens
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The following table describes the source selection response fields:
Field
Description
VGA1
Switches source to the VGA 1 input connector.
Switches source to the VGA 2 input connector.
Switches source to the Composite video connector.
VGA2
Composite
If you installed your interactive whiteboard system according to the
instructions, this is the relay from the ACP.
S-Video
HDMI
None
Switches source to the S-Video input connector.
Switches source to the HDMI input port.
A non-selectable value that appears when you enter a “get input”
command while the projector is in Standby mode.
General source controls
The following source controls apply to all input sources. HDMI connector source controls are
described in this section. These controls are unavailable when the projector is in Standby mode. You
can specify custom color values for all inputs.
These commands inform you of the current source settings.
Command
get displaymode
get brightness
get contrast
get whitepeaking
get degamma
get red
Response
displaymode=[current display mode setting]
brightness=[current brightness setting]
contrast=[current contrast setting]
whitepeaking=[current whitepeaking setting]
degamma=[current degamma setting]
red=[current red color setting]
get green
green=[current green color setting]
blue=[current blue color setting]
get blue
get cyan
cyan=[current cyan color setting]
magenta=[current magenta color setting]
yellow=[current yellow color setting]
videofreeze=[current video freeze setting]
cc=[current closed captioning language setting]
get magenta
get yellow
get videofreeze
get cc
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These commands control the appearance of your source. These settings are unavailable when the
projector is in Standby mode or when the source is disconnected. See Value-based command
Command
Command target range
=SMARTpresentation
=brightroom
=darkroom
=sRGB
Response
set displaymode [target]
displaymode=[target]
=User
set brightness [value]
set contrast [value]
set whitepeaking [value]
set degamma [value]
set red [value]
=0 to =100
=0 to =100
=0 to =10
=0 to =3
brightness=[value]
contrast=[value]
whitepeaking=[value]
degamma=[value]
red=[value]
=0 to =100
=0 to =100
=0 to =100
=0 to =100
=0 to =100
=0 to =100
=on
set green [value]
green=[value]
set blue [value]
blue=[value]
set cyan [value]
cyan=[value]
set magenta [value]
set yellow [value]
set videofreeze [target]
magenta=[value]
yellow=[value]
videofreeze=[target]
=off
set cc [target]
=cc1
cc=[target]
=cc2
=off
N OTE
Typically, cc1 displays English (U.S.) subtitles, while cc2 displays other regional languages, such
as French or Spanish, depending on television channel or media setup.
Additional VGA source controls
the previous page, as well as the commands listed in this section. These settings are unavailable
when the projector is in Standby mode or when the VGA sources are disconnected.
N OTE
Some of these commands are invalid with HDMI input and Composite video sources, and will
return the response “invalidcmd=[command]”.
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These commands inform you of the current VGA source settings.
Command
get frequency
get tracking
get saturation
get tint
Response
frequency=[current frequency offset setting]
tracking=[current tracking offset setting]
saturation=[current saturation setting]
tint=[current tint setting]
get sharpness
sharpness=[current sharpness setting]
These commands control the appearance of your VGA source. These settings are unavailable when
the projector is in Standby mode or when the VGA source is disconnected. See Value-based
Command
Command target range
=-5 to =5
Response
set frequency [value]
set tracking [value]
set saturation [value]
set tint [value]
frequency=[value]
tracking=[value]
saturation=[value]
tint=[value]
=0 to =31
=0 to =100
=0 to =100
set sharpness [value]
=0 to =31
sharpness=[value]
Additional Composite video source controls
Your Composite video source supports all the general source controls described on the previous page
as well as the commands listed in this section. These settings are unavailable when the projector is in
Standby mode or when the Composite video source is disconnected.
N OTE
Some of these commands are invalid with HDMI input and VGA video sources, and will return the
response “invalidcmd=[command]”.
These commands inform you of the current Composite video source settings.
Command
get saturation
get tint
Response
saturation=[current saturation setting]
tint=[current tint setting]
get sharpness
sharpness=[current sharpness setting]
These commands control the appearance of your Composite video source. See Value-based
Command
Command target range
=0 to =100
Response
set saturation [value]
set tint [value]
saturation=[value]
tint=[value]
=0 to =100
set sharpness [value]
=0 to =31
sharpness=[value]
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Audio controls
These commands control your projector’s internal audio amplifier, which affects sound passed
through the projector to your external audio system (not included). Audio output controls aren’t defined
by the video source. These settings are unavailable when the projector is in Standby mode.
These commands inform you of the current audio output settings.
Command
get volume
Response
volume=[current volume setting]
mute=[current mute setting]
volumecontrol=[current volume control setting]
get mute
get volumecontrol
These commands control your projector’s audio amplifier settings. See Value-based command
Command
Command target range
Response
set volume [value]
set mute [target]
=-20 to =20
=on
volume=[value]
mute=[target]
=off
set volumecontrol [target]
=on
volumecontrol=[target]
=off
Network controls
These commands control your projector’s network status and settings. These settings are located in
the OSD, and are available even when the projector is in Standby mode. You must locally set the
network and VGA out commands to on for the network abilities to work.
These commands inform you of the current network settings.
Command
Response
get netstatus
netstatus=connected
netstatus=disconnected
netstatus=disabled
get dhcp
dhcp=[current DHCP status]
ipaddr=[current IP address]
subnetmask=[current subnet mask number]
gateway=[current network gateway]
primarydns=[current primary domain server]
macaddr=[current MAC address]
get ipaddr
get subnetmask
get gateway
get primarydns
get macaddr
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These commands control your network settings.
Command
Command target range
=on
Response
set dhcp [target]
dhcp=[current]
=off
set ipaddr [target]
=0.0.0.0 to =255.255.255.255
=0.0.0.0 to =255.255.255.255
=0.0.0.0 to =255.255.255.255
=0.0.0.0 to =255.255.255.255
ipaddr=[current]
set subnetmask [target]
set gateway [target]
set primarydns [target]
subnetmask=[current]
gateway=[current]
primarydns=[current]
System controls
These commands enable you to switch system settings and access system information.
These commands inform you of the current system settings. These commands are unavailable when
the projector is in Standby mode.
Command
Response
get autosignal
get lampreminder
get highbrightness
get autopoweroff
get zoom
autosignal=[current auto signal detection setting]
lampreminder=[current lamp reminder setting]
highbrightness=[current lamp brightness setting]
autopoweroff=[current auto power off setting]
zoom=[current zoom setting]
get projectorid
get hposition
projectorid=[current projector ID number]
hposition=[current horizontal position offset setting]
vposition=[current vertical position offset setting]
aspectratio=[current projector aspect ratio]
projectionmode=[current projection mode]
startupscreen=[current startup screen setting]
resolution=[current input resolution]
get vposition
get aspectratio
get projectionmode
get startupscreen
get resolution
get language
language=[current language setting]
get groupname
get projectorname
get locationinfo
get contactinfo
get modelnum
get videomute
get serialnum
groupname=[current projector group name]
projectorname=[current projector name]
locationinfo=[current projector location]
contactinfo=[current support contact information]
modelnum=[current model number]
videomute=[current video mute setting]
serialnum=[serial number]
get 3denable
3denable=[current 3D feature setting]
3dinvert=[current 3D invert setting]
get 3dinvert
get 3dformat
3dformat=[current 3D format]
get emergencyalertmsg
get emergencyalert
emergencyalertmsg=[current emergency alert message]
emergencyalert=[current emergency alert setting]
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These commands inform you of the current system settings. These commands are available even
when the projector is in Standby mode.
Command
Response
get lamphrs
lamphrs=[current lamp hours of operation]
syshrs=[current projector hours of operation]
fwverddp=[current projector firmware version]
fwvernet=[current network firmware version]
fwvermpu=[current processor firmware version]
fwverecp=[current ECP firmware version]
vgaoutnetenable=[current]
get syshrs
get fwverddp
get fwvernet
get fwvermpu
get fwverecp
get vgaoutnetenable
get signaldetected
get usb1source
signaldetected=[true or false]
usb1source=[Video source associated with the USB 1 connector on
the ACP]
get usb2source
usb2source=[Video source associated with the USB 2 connector on
the ACP]
These commands control the current system settings. These commands are unavailable when the
and adjustment commands.
Command
Command target range
=on
Response
set autosignal [target]
autosignal=[target]
=off
set lampreminder [target]
set highbrightness [target]
=on
lampreminder=[target]
highbrightness=[target]
=off
=on
=off
set autopoweroff [value]
set zoom [value]
=0 to =240
=0 to =30
=0 to =99
=0 to =100
=-5 to =5
=fill
autopoweroff=[value]
zoom=[value]
set projectorid [value]
set hposition [value]
set vposition [value]
set aspectratio [target]
projectorid=[value]
hposition=[value]
vposition=[value]
aspectratio=[target]
=match
=16:9
set projectionmode [target]
=front
projectionmode=[target]
=ceiling
=rear
=rear ceiling
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Command
Command target range
=smart
Response
set startupscreen [target]
startupscreen=[target]
=usercapture
=preview
set language [target]
=Chinese (Simplified)
=Chinese (Traditional)
=Czech
language=[target]
=Danish
=Dutch
=English
=Finnish
=French
=German
=Greek
=Italian
=Japanese
=Korean
=Norwegian
=Polish
=Portuguese (Brazil)
=Portuguese (Portugal)
=Russian
=Spanish
=Swedish
set groupname [description]
set projectorname [description]
set locationinfo [description]
set contactinfo [description]
set videomute [target]
Enter a descriptor no more
than 12 characters long.
groupname=[description]
projectorname=[description]
locationinfo=[description]
contactinfo=[description]
videomute=[target]
Enter a descriptor no more
than 12 characters long.
Enter a descriptor no more
than 16 characters long.
Enter a descriptor no more
than 16 characters long.
=on
=off
set 3denable [target]
set 3dinvert [target]
set 3dformat [target]
=on
3denable=[target]
3dinvert=[target]
3dformat=[target]
=off
=leftright
=rightleft
=interleaved
=overunder
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Command
Command target range
Response
set emergencyalertmsg
[description]
Enter a descriptor no more
than 60 characters long.
emergencyalertmsg=[description]
set emergencyalert [target]
=on
=off
emergencyalert=[target]
These commands control the current system settings. These commands are available when the
projector is in Standby mode and when it is on.
Command
Command target range
Response
set restoredefaults
set lamphrs [target]
[none]
=0
restoredefaults=done
lamphrs=0
set vgaoutnetenable [target] =on
=off
vgaoutnetenable=[target]
set usb1source [target]
=vga1
usb1source=[target]
usb1source=[target]
=vga2
=hdmi
=disabled
=vga1
set usb2source [target]
=vga2
=hdmi
=disabled
N OTE
The Network and VGA Out setting’s features are off by default. Select on to activate these
features.
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Appendix C
Remote control code definitions
IR signal format: NEC1
Key
Repeat
format
Vendor code
Key code
Byte 3
14
Byte 1
8B
Byte 2
CA
CA
CA
CA
CA
CA
CA
CA
CA
CA
CA
CA
CA
Byte 4
EB
ED
E4
Input
F1
F1
F1
F1
F1
F1
F1
F1
F1
F1
F1
F1
F1
8B
12
Power ( )
Menu
8B
1B
Up ( )
8B
40
BF
Left ( )
8B
42
BD
EC
BC
BE
EA
BB
BA
EE
B9
Enter (
)
8B
13
Right ( )
8B
43
Down ( )
Hide
8B
41
8B
15
Volume up ( )
Mode
8B
44
8B
45
Mute
8B
11
Volume down ( )
8B
46
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Appendix D
Hardware environmental
compliance
SMART Technologies supports global efforts to ensure that electronic equipment is manufactured,
sold and disposed of in a safe and environmentally friendly manner.
Waste Electrical and Electronic Equipment
regulations (WEEE directive)
Waste Electrical and Electronic Equipment regulations apply to all electrical and electronic equipment
sold within the European Union.
When you dispose of any electrical or electronic equipment, including SMART Technologies
products, we strongly encourage you to properly recycle the electronic product when it has reached
the end of its life. If you require further information, please contact your reseller or
SMART Technologies for information on which recycling agency to contact.
Restriction of Certain Hazardous Substances
(RoHS directive)
This product meets the requirements of the European Union’s Restriction of Certain Hazardous
Substances (RoHS) directive 2002/95/EC.
Consequently, this product also complies with other regulations that have arisen in various
geographical areas, and that reference the European Union’s RoHS directive.
Batteries
Batteries are regulated in many countries. Check with your reseller to find out how to recycle used
batteries.
There are special regulations that must be met when shipping a product that has a lithium ion battery
packaged with the product or shipping a lithium ion battery. When returning a SMART Technologies
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A P P E N D I X
D
Hardware environmental compliance
product which contains a lithium ion battery or returning a lithium ion battery, call
SMART Technologies RMA for information on the special shipping regulations.
l
l
1.866.518.6791, Option 4 (U.S./Canada)
1.403.228.5940 (all other countries)
Packaging
Many countries have regulations restricting the use of certain heavy metals in product packaging. The
packaging used by SMART Technologies to ship products complies with applicable packaging laws.
China’s Electronic Information Products
regulations
China regulates products that are classified as EIP (Electronic Information Products).
SMART Technologies products fall under this classification and meet the requirements for China’s
EIP regulations.
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Index
connection diagrams
ECP 36
3
projector 33
A
D
accessories
drywall 8
included 4
optional 6
ACP
about 4
alarms 77
dust vii
DVDs 47
appliance
about 4
E
configuring 15
audio
emissions vii
eraser 5
B
F
Blu-ray 47
firmware
C
updating 19
flickering 66
focus 32
calibration 17-18
cameras 47
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I N D E X
G
GoWire cable See SMART GoWire cable
H
M
height 8
humidity vi
N
I
image
adjusting 33
focusing 32
O
installation
options 6
securing 10
orientation 17
interactive whiteboard
about 2
P
maintaining 49
packaging 100
pen tray
using 35
about 3
pens 5
L
projector
lamp module
cleaning 49
replacing 51
about 3
languages 75
cleaning 49
laptop computers
connecting 47
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I N D E X
SMART Meeting Pro software (on SMART
SMART UF75 or UF75w
projector See projector
SMTP 80
installing 7
troubleshooting 62
SNMP 80
sound See audio
Q
T
transportation 71
R
troubleshooting 57
remote control
U
about 4
UF75 or UF75w projector See projector
V
S
video
serial interface See RS-232 serial interface
W
SMART Board interactive
whiteboard See interactive whiteboard
SMART Meeting Pro application
about 38
warnings iii
103
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SMART Technologies
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