Aleratec Computer Accessories 350103 User Manual

®
USER GUIDE  
Aleratec  
1:1 HDD Cruiser™  
Part No. 350103  
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Radio/TV Interference Statement  
The equipment described in this guide emits radio frequency energy. If it is  
not installed in accordance with the manufacturer’s instructions, it may cause  
interference with radio or television reception.  
This equipment has been tested and found to comply with the limits for a Class  
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed  
to provide reasonable protection against harmful interference in a residential  
installation.  
This equipment generates, uses, and can radiate radio frequency energy. If not  
installed and used in accordance with the instruction manual, this equipment may  
cause harmful interference to radio communications. However, there is no guarantee  
that interference will not occur in a particular installation. If this equipment does  
cause harmful interference to radio or television reception, which can be verified  
by turning the equipment off and on, the user is encouraged to try to correct the  
interference by one or more of the following measures:  
Reorient or relocate the receiving antenna.  
Increase the separation between the equipment and the receiver.  
Connect the equipment to an electrical outlet on a circuit that is different from  
the circuit to which the receiver is connected.  
Consult your dealer or an experienced radio/TV technician for help.  
This equipment has been certified to comply with the limits for a Class B computing  
device, pursuant to FCC Rules. In order to maintain compliance with FCC  
regulations, shielded cables must be used with this equipment. Operation with non-  
approved equipment or unshielded cables is likely to result in interference to radio  
and TV reception. The user is cautioned that changes and/or modifications made to  
this equipment, without the approval of manufacturer, could void the user’s authority  
to operate this equipment.  
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Safety Regulations  
WARNING  
To prevent fire or shock hazard, do not expose the unit  
to rain or moisture.  
To avoid electrical shock, do not open the cabinet.  
Refer servicing to authorized personnel only.  
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Table of Contents  
Introduction...................................................................................................1  
Product Features...................................................................................................1  
Key Items.............................................................................................................2  
1:1 HDD Cruiser Front Panel ..............................................................................3  
1:1 HDD Cruiser Copy Controller Display Panel and Buttons ...........................4  
Precautions...................................................................................................5  
Installation............................................................................................................5  
Choose a Good Location......................................................................................5  
Operation..............................................................................................................5  
Transportation......................................................................................................5  
Overview........................................................................................................6  
Power Up Sequence.............................................................................................6  
Main Menu...........................................................................................................7  
Subfunctions ........................................................................................................8  
Using the 1:1 HDD Cruiser ........................................................................10  
Loading the Hard Drives....................................................................................10  
Removing Hard Drives ......................................................................................11  
Main Menu.........................................................................................................12  
Copy HDD .................................................................................................12  
Compare HDD ...........................................................................................14  
PreScan Source ..........................................................................................15  
ReScan BUS...............................................................................................16  
Source HDD Size.......................................................................................17  
Secure Erase...............................................................................................18  
Overwrite ...................................................................................................20  
Setup Menu................................................................................................22  
USB Mode .................................................................................................32  
Advanced Setup Menu...............................................................................34  
Specifications...............................................................................45  
Troubleshooting...........................................................................45  
Technical Support........................................................................46  
Service and Support...................................................................................47  
Technical Support FAX Back Form...........................................................50  
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Introduction  
Thank you for purchasing the 1:1 HDD Cruiser. Please read this User Guide  
thoroughly before using this product.  
Product Features  
The 1:1 HDD Cruiser is a Hard Disk Drive Duplicator and Hard Disk Drive Sanitizer.  
Sanitizes/Wipes drives clean with the choice of three Overwrite patterns:  
One Pass  
Three Pass with Verify  
Seven Pass per DoD 5220.22M  
Secure Erase  
Duplicates/Makes HDD copies  
Quick load drive bays  
Supports 3.5” SATA HDDs  
Optional 2.5” SATA HDD Adapter available (Aleratec Part Number 350106)  
Check out Aleratec Online!  
1
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Introduction  
Key Items  
Display Panel  
(see page 4)  
Controller  
Source Drive  
Target Drive  
Drive Bays  
(2)  
Power Switch  
2
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Introduction  
1:1 HDD Cruiser Front Panel  
1
2
3
1
2
3
Drive Bays  
Drive bays with quick loading doors.  
Drive Bay Door  
The drive bay handle/tab is used to open the individual drive bays.  
Drive LEDs  
Each HDD bay has a blue power light that will be on when there is an HDD  
properly inserted in the drive bay.  
Each HDD bay has an orange drive activity light that will light when the HDD  
is being used. Do not remove a drive when this light is on, otherwise you may  
loose your data.  
3
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Introduction  
1:1 HDD Cruiser Copy Controller Display Panel and Buttons  
(Actual display may vary from illustration)  
1
2
ENT  
4
3
HDD  
1-1  
Cruiser  
ver:  
ESC  
5
1. LCD display shows all functions and messages  
2. ENT button is used to execute a selected function, or enter a menu  
3. ESC button is used to cancel a selected function, or exit a menu  
4. UP arrow is used to scroll backward through functions or menus  
5. DOWN arrow is used to scroll forward through functions or menus  
4
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Precautions  
Before installing your 1:1 HDD Cruiser, please read the following.  
Installation  
Avoid placing the 1:1 HDD Cruiser in a location subject to:  
High humidity  
High temperature  
Excessive dust  
Mechanical vibration  
Direct sunlight  
Electromagnetic radiation  
Choose a Good Location  
1. Allow adequate clearance for moving parts.  
2. Do not place near heat sources such as radiators or air ducts, or in a place  
subject to direct sunlight, excessive dust, mechanical vibration or shock.  
3. Disconnect the AC adapter from the outlet if the product is not used for an  
extended period of time.  
4. Proper care will help assure maximum product life. Improper operating  
environment and misuse may void the warranty.  
Operation  
Do not move the 1:1 HDD Cruiser during operation. This may cause a malfunction  
or other undesirable results.  
Avoid exposing the unit to sudden changes in temperature as condensation may  
form inside the 1:1 HDD Cruiser. Should the surrounding temperature suddenly rise  
while the 1:1 HDD Cruiser is on, wait at least one hour before turning off the power.  
Operating the duplicator immediately after a sudden increase in temperature may  
result in a malfunction.  
Transportation  
Keep the original packing materials for future moving or shipping of the 1:1 HDD  
Cruiser.  
5
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Overview  
Power Up Sequence  
During the normal power-up sequence of the 1:1 HDD Cruiser, the following  
information will be displayed.  
Figure 1 shows the firmware version  
HDD Cruiser  
ENT  
ESC  
2051F  
ver:A.14H  
Figure 2 shows the memory initialization  
Initialize SDRAM  
ENT  
ESC  
Figure 3 shows the scanning of the drives  
Detect Drives  
Please wait...  
ENT  
ESC  
Figure 4 shows the number of drives loaded.  
Detect Drives  
Found 0 Devices  
ENT  
ESC  
Figure 5 shows the first function.  
1. Copy HDD  
ENT  
ESC  
6
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Overview  
Main Menu  
There are ten main menu items that can be seen in the 1:1 HDD Cruiser Copy  
Controller Display Panel. These are:  
1.  
2.  
3.  
4.  
5.  
6.  
1. Copy HDD  
6. Secure Erase  
ENT  
ESC  
ENT  
ESC  
2. Compare HDD  
7. Overwrite  
7.  
ENT  
ESC  
ENT  
ESC  
3. PreScan Source  
4. ReScan Bus  
5. Source Size  
8. Setup  
8.  
ENT  
ENT  
ENT  
ESC  
ENT  
ENT  
ENT  
ESC  
9. USB Mode  
10. Adv Setup  
9.  
ESC  
ESC  
10.  
ESC  
ESC  
Note: The Advanced Setup function is a hidden menu. To access this  
menu, press ESC for 3 seconds. After you have completed any desired  
adjustments, press ESC to exit Advanced Setup.  
7
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Overview  
Subfunctions  
The “Setup” menu has nine (9) subfunctions. These are:  
8-01 Language  
8-02 Copy Size  
8-03 Startup Menu  
8-04 Auto Compare  
8-05 Copy with Size  
8-06 Button Sound  
8. Setup  
ENT  
ESC  
8-07 Device Info  
8-08 System Info  
8-09 Fast Copy  
8
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Overview  
The “Advanced Setup” menu has ten (10) subfunctions. These are:  
10-01 Detect HDD Delay  
10-02 Read Error Skip  
10-03 Update Firmware  
10-04 Compare Firmware  
10-05 Quick Erase HDD  
10-06 H/W Diagnostic  
10-07 Load Default  
10. Adv Setup  
ENT  
ESC  
10-08 Link Option  
(for USB Mode)  
10-09 USB Auto Link  
10-10 Copy HPA  
9
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Using the 1:1 HDD Cruiser  
Loading the Hard Drives  
1. Open the drive tray doors by lifting the tab on the left side of each drive bay  
you wish to use.  
2. Take the Hard Disc Drive (HDD) and align the drive’s SATA plug to the lower  
right hand side of the drive bay.  
3. Slide the HDD into the drive bay until it stops. The drive will still be about 1  
inch outside of the bay. When the door is closed it will push and plug the HDD  
into the duplicator.  
4. Swing the drive bay door closed and press the left side of the door until the tab  
latches. When it latches, a click can be felt and heard.  
Source Drive  
Target Drive  
Note: If you are duplicating, the source hard disc drive goes in the top bay.  
10  
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Using the 1:1 HDD Cruiser  
Removing Hard Drives  
1. Open the drive tray doors by pulling the handle/tab on the left side of each  
drive tray door.  
Note: Do not attempt to remove the hard drive if the drive activity LED  
is on.  
2. To disengage the HDD, swing the drive tray door to the full open position.  
3. Pull drive out toward you, and remove drive.  
11  
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Using the 1:1 HDD Cruiser  
Main Menu  
Copy HDD  
The “Copy HDD” function performs an actual copy from a source HDD to one or  
more target HDDs. The target HDDs must be at least as large as the source. The 1:1  
HDD Cruiser will copy every block of capacity on the source HDD.  
1. Load the source HDD and the target HDDs into the 1:1 HDD Cruiser. The  
system will auto-detect the hard drives. After the drives have been detected, a  
screen similar to the one below will be displayed.  
1. Copy HDD  
ENT  
ESC  
149.1GB  
Note: Before copying be sure that the capacity of the target HDD is  
equal to or larger than the source hard drive.  
2. Press ENT to start copying. The system will auto-detect the hard drives. The  
following information will be displayed.  
Detect Drives  
Please wait...  
ENT  
ESC  
3. During the copy process the 1:1 HDD Cruiser will display progress information.  
Copy- 36MB/s  
235.7GB  
0%  
1:48  
ENT  
ESC  
The amount of data remaining to be transferred (shown in gigabytes), and time  
will be displayed as the percentage of completion increases.  
Note: The copying speed, capacity and duration may vary from one  
source hard drive to another.  
12  
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4. Once duplication is complete, a job status screen will be displayed.  
1. Copy HDD  
OK:1  
ENT  
ESC  
Fail: 0  
13  
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Using the 1:1 HDD Cruiser  
Main Menu  
Compare HDD  
The “Compare HDD” function performs a comparison of data from the source hard  
drive to the data on the target hard drives.  
1. With the source and target HDDs loaded use the arrow buttons (or) to  
select “Compare HDD”. The following screen will be displayed.  
2. Compare HDD  
ENT  
ESC  
2. Press ENT to begin the comparison. The system will auto-detect the hard  
drives.  
Detect Drives  
Please wait...  
ENT  
ESC  
During the compare process, the 1:1 HDD Cruiser will display progress  
information.  
Comp-23MB/s  
236.9.9GB  
05%  
51:12  
ENT  
ESC  
3. When the comparison is completed, a job status screen will be displayed.  
Compare  
Fail: 0  
OK:1  
Diff: 0  
ENT  
ESC  
14  
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Using the 1:1 HDD Cruiser  
Main Menu  
PreScan Source  
The “PreScan Source” scans the source hard drive to determine if it can be read  
correctly.  
1. With the source HDD loaded, use the arrow buttons (or) to select “PreScan  
Source”. The following screen will be displayed.  
3. PreScan Source  
ENT  
ESC  
2. Press ENT to begin the scan. The system will auto-detect the hard drives.  
Detect Drives  
Please wait...  
ENT  
ESC  
During the PreScan process, the 1:1 HDD Cruiser will display progress  
information.  
Scan-52MB/s  
236.4GB  
0%  
ENT  
ESC  
1:15:04  
3. When the PreScan is complete, a job status screen will be displayed.  
PreScan OK!  
ENT  
ESC  
15  
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Using the 1:1 HDD Cruiser  
Main Menu  
ReScan Bus  
The “ReScan Bus” function causes the 1:1 HDD Cruiser to redetect connected hard  
drives. This can be used when you change drives without restarting the system.  
1. Use the arrow buttons (or) to select “ReScan BUS”. The following screen  
will be displayed.  
4. ReScan BUS  
ENT  
ESC  
2. Press ENT to select. The system will prompt you to confirm that you wish to  
proceed.  
ReScan BUS Now?  
Yes  
ENT  
ESC  
3. Press ENT to begin the rescan, during which the following screen will be  
displayed.  
Detect Drives  
Please wait...  
ENT  
ESC  
Note: The order of scanning is CH:0 ~ CH:4.  
4. When the rescan is complete, the following screen will be displayed.  
Bus re-scan OK!  
Found 2 Devices  
ENT  
ESC  
16  
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Using the 1:1 HDD Cruiser  
Main Menu  
Source HDD Size  
The “Source size” function is used to display the capacity of the source hard drive.  
1. With the source HDD loaded, use the arrow buttons (or) to select “Source  
size”. The following screen will be displayed.  
5. Source size  
ENT  
ESC  
2. Press ENT to display the capacity of the source hard drive.  
Total: 232.5GB  
ENT  
ESC  
17  
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Using the 1:1 HDD Cruiser  
Main Menu  
Secure Erase  
The “Secure Erase” function will sanitize (wipe clean of all data) the hard disk  
drives connected to the 1:1 HDD Copy Cruiser using algorithms programmed by  
the hard drive manufacturer. Since this function is native to the hard drive, it is very  
fast and reliable. Almost all modern SATA hard drives support this feature. In the  
rare case that Secure Erase is not supported, please use the “Overwrite” function to  
sanitize your hard drives.  
1. Load the source HDD and the target HDDs into the 1:1 HDD Cruiser. The  
system will auto-detect the hard drives. Using the arrow buttons (or)  
select “Secure Erase”. The following screen will be displayed.  
6. Secure Erase  
ENT  
ESC  
2. Press ENT to select. The following confirmation screen will be displayed.  
Wipe all Data.  
Continue?No  
ENT  
ESC  
3. To perform a “Secure Erase”, select “Yes” and a progress screen showing  
elapsed time will be be displayed.  
In Progress  
Elapsed  
ENT  
ESC  
0:01:15  
4. When the process is finished, the following screen will be shown.  
OK: 2  
Elapsed  
Fail: 0  
0:56:14  
ENT  
ESC  
18  
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5. You can now scroll up and down for the individual status of each drive.  
1 HDD  
Wipe successful  
CH:0  
ENT  
ESC  
19  
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Using the 1:1 HDD Cruiser  
Main Menu  
Overwrite  
The “Overwrite” function will sanitize (wipe clean of all data) the hard disk drives  
connected to the 1:1 HDD Copy Cruiser.  
1. Load the source HDD and the target HDDs into the 1:1 HDD Cruiser. The  
system will auto-detect the hard drives. Using the arrow buttons (or)  
select “Overwrite”. The following screen will be displayed.  
7. Overwrite  
ENT  
ESC  
Note: Overwriting the entire capacity of all connected hard drives can  
take an extended period of time.  
2. Press ENT to select. The following information will be displayed.  
7-01. Overwrite  
One pass  
ENT  
ESC  
3. Use the arrow buttons to scroll between the types of overwrite: One Pass, 3  
Pass, and 7 Pass.  
a. To perform a “One Pass Overwrite”, select “One Pass” and press ENT.  
Overwrite  
One Pass  
ENT  
ESC  
The time elapsed for the Overwrite process will be displayed.  
In Process  
Elapsed  
ENT  
ESC  
13:30  
20  
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b. To perform a “Three Pass Overwrite”, scroll to “3 Pass” and press ENT.  
This method will write one pass of 1’s, one pass of zeros, and one pass of  
randomly generated data.  
Overwrite  
3 Pass  
ENT  
ESC  
The next screen allows you to choose whether you wish to verify the  
random overwrite.  
Overwrite  
Verify  
ENT  
ESC  
Off  
Use the arrow buttons to toggle between “On” and “Off”. Press ENT to  
select.  
c. To perform a “Seven Pass Overwrite”, scroll to “7 Pass” and press ENT.  
The following screen will be displayed.  
Overwrite  
7 Pass  
ENT  
ESC  
5220.22-M  
This method will write over the entire capacity of the hard drives connected  
to the 1:1 HDD Copy Cruiser seven different times.  
DoD 5220.22M is the Department of Defense document that discusses both  
Three and Seven Pass Overwrite data wiping.  
21  
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Using the 1:1 HDD Cruiser  
Main Menu  
Setup  
The “Setup” menu contains configuration options for the 1:1 HDD Copy Cruiser. It  
is suggested to use the factory defaults for optimum performance.  
1. Use the arrow buttons (or) to select “Setup”. Press ENT to select. The  
following screen will be displayed.  
8. Setup  
ENT  
ESC  
Note: After changing any of the configuration options, you must press  
ENT to accept the change. Once all changes are complete, press ESC  
to exit the Setup menu. The following screen will be displayed.  
Saving config...  
Please Wait...  
ENT  
ESC  
2. When the configuration changes have been saved, the following screen will be  
shown.  
8. Setup  
ENT  
ESC  
22  
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Using the 1:1 HDD Cruiser  
Setup Menu  
8-01 Language  
This option allows you to select the language that is used for the display.  
1. Use the arrow buttons (or) select “Setup”. The following screen will  
be displayed.  
8. Setup  
ENT  
ESC  
2.  
Use the arrow buttons () to scroll to “Language”. The following  
screen will be displayed.  
8-01. Setup  
Language  
ENT  
ESC  
3. Press ENT to display the current language selection (the default language  
is English).  
Language  
English  
ENT  
ESC  
4. Use the arrow buttons () to toggle through the available options. Once  
you change a configuration option, remember to press ENT to save it.  
23  
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Using the 1:1 HDD Cruiser  
Setup Menu  
8-02 Copy Size  
This function is used to specify the amount of source disk data to copy to the  
target drives.  
1. Use the arrow buttons (or) select “Setup”, then press ENT. The  
following screen will be displayed.  
8. Setup  
ENT  
ESC  
2.  
Use the arrow buttons () to scroll to “Copy Size”. The following  
screen will be displayed.  
8-02. Setup  
Copy Size  
ENT  
ESC  
3. Press ENT to display the current configuration setting.  
8. Setup  
ALL  
ENT  
ESC  
4. Use the arrow buttons () to toggle through the available copy sizes  
(1% - 100%). Once you change a setting, remember to press ENT to save  
it.  
Copy Size  
1% - 100% (MB)age  
ENT  
ESC  
24  
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Using the 1:1 HDD Cruiser  
Setup Menu  
8-03 Startup Menu  
This option lets you select any of the functions (except “Setup”) as the initial  
function that appears when the 1:1 HDD Cruiser is powered on.  
1. Use the arrow buttons (or) select “Setup”. The following screen will  
be displayed.  
8. Setup  
ENT  
ESC  
2.  
Use the arrow buttons () to toggle between the subfunctions. Press  
ENT to select “Startup Menu”. The following screen will be displayed.  
8-03. Setup  
Startup Menu  
ENT  
ESC  
3. Press ENT to display the current configuration setting. The default setting  
is “1. Copy HDD”.  
Startup Menu  
1. Copy HDD  
ENT  
ESC  
4. Use the arrow buttons () to toggle through the available options. Once  
you change a setting, remember to press ENT to save it.  
25  
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Using the 1:1 HDD Cruiser  
Setup Menu  
8-04 Auto Compare  
This option allows you to choose whether or not to automatically compare the  
source and target hard drives after every copy operation.  
1. Use the arrow buttons (or) select “Setup”. The following screen will  
be displayed.  
8. Setup  
ENT  
ESC  
2.  
Use the arrow buttons () to scroll to “Auto Compare”. The following  
screen will be displayed.  
8-04. Setup  
Auto Compare  
ENT  
ESC  
3. Press ENT to display he current configuration setting. The default setting  
is “Off”.  
Auto Compare  
Off  
ENT  
ESC  
4. Use the arrow buttons () to modify the setting. After you change a  
setting, remember to press ENT to save it.  
26  
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Using the 1:1 HDD Cruiser  
Setup Menu  
8-05 Copy with Size  
This option allows you to choose whether or not to automatically rescan for  
connected drives immediately before a copy operation.  
1. Use the arrow buttons (or) select “Setup”. The following screen will  
be displayed.  
8. Setup  
ENT  
ESC  
2.  
Use the arrow buttons () to scroll to “Copy with Size”. The following  
screen will be displayed.  
8-05. Setup  
Copy with Size  
ENT  
ESC  
3. Press ENT to display he current configuration setting. The default setting  
is “Off”.  
8. Setup  
Off  
ENT  
ESC  
4. Use the arrow buttons () to modify the setting. After you change a  
setting, remember to press ENT to save it.  
27  
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Setup Menu  
8-06 Button Sound  
This option allows you to enable or disable the beeping sound heard when you  
press a button.  
1. Use the arrow buttons (or) select “Setup”. The following screen will  
be displayed.  
8. Setup  
ENT  
ESC  
2.  
Use the arrow buttons () to scroll to “Button Sound”. The following  
screen will be displayed.  
8-06. Setup  
Button Sound  
ENT  
ESC  
3. Press ENT to display the current configuration setting. The default is “On”.  
Button Sound  
On  
ENT  
ESC  
4. Use the arrow buttons () to toggle through the available options. Once  
you change a default, remember to press ENT to save it.  
28  
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Using the 1:1 HDD Cruiser  
Setup Menu  
8-07 Device Info  
This option displays information about any hard drives connected to the 1:1  
HDD Cruiser.  
1. Use the arrow buttons (or) to scroll to “Setup”. The following screen  
will be displayed.  
8. Setup  
ENT  
ESC  
2.  
Use the arrow buttons () to scroll to “Device Info”. The following  
screen will be displayed.  
8-07. Setup  
Device Info  
ENT  
ESC  
3. Press ENT to display information about the first device.  
0 Source  
Hitachi  
CH: 0  
149.1GB  
ENT  
ESC  
4. Use the arrow buttons (or) to show information about any additional  
hard drive that is connected. The following screen will be displayed.  
1 Target  
Hitachi  
CH: 1  
149.1GB  
ENT  
ESC  
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Using the 1:1 HDD Cruiser  
Setup Menu  
8-08 System Info  
This function displays information about the 1:1 HDD Cruiser, including the  
current firmware version.  
1. Use the arrow buttons (or) to select “Setup”. The following screen  
will be displayed.  
8. Setup  
ENT  
ESC  
2. After selecting “Setup” use the arrow keys () to toggle between  
the subfunctions. Press ENT to select. “System Info”. The following  
information will be displayed.  
8-08. Setup  
System Info  
ENT  
ESC  
3. Press ENT to display system information.  
2055PF  
ver:A.14H  
ENT  
ESC  
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Using the 1:1 HDD Copy Cruiser  
Setup Menu  
8-09 Fast Copy  
The “Fast Copy” option allows you to choose whether to copy the entire source  
hard disk, or only the used space.  
1. Press the arrow buttons () to scroll to “Fast Copy”. The following  
screen will be displayed.  
8-09. Fast Copy  
ENT  
ESC  
2. Press ENT to display the current configuration setting. The default is “On”  
(only used space will be copied).  
Fast Copy  
On  
ENT  
ESC  
3. Use the arrow buttons () to toggle between “On” and “Off”. Once you  
change a default, remember to press ENT to save it.  
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Using the 1:1 HDD Cruiser  
Main Menu  
USB Mode  
This option connects the HDDs in the drive bays to a PC via the USB port on  
the back of the 1:1 HDD Cruiser.  
1. Use the arrow buttons (or) to select “USB Mode”. The following  
screen will be displayed.  
9. USB Mode  
ENT  
ESC  
2. Press ENT and the following screen will be displayed.  
Switch USB Mode?  
NO  
ENT  
ESC  
3. Use the down arrow key () to select “YES” and then press ENT again to  
switch to USB Mode. The following screen will be displayed.  
USB L. H Mode  
D1: - - - D2: - - -  
ENT  
ESC  
4. Press ENT to switch to stand-alone mode. The following screen will be  
displayed.  
Copy Mode  
ENT  
ESC  
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Using the 1:1 HDD Cruiser  
Main Menu  
USB Mode - continued  
5. Press ENT and the following screen will be displayed. Use the down  
arrow key () to select “YES” to return to stand-alone mode. The  
controller will prompt you to restart the device.  
Back to SA Mode?  
NO  
ENT  
ESC  
Please Wait ...  
ENT  
ESC  
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Using the 1:1 HDD Cruiser  
Advanced Setup Menu  
The “Adv Setup” menu contains additional configuration options for the 1:1 HDD  
Cruiser.  
1. Press and hold the ESC button for 3 seconds to enter Adv Setup. The following  
screen will be displayed.  
10. Adv Setup  
ENT  
ESC  
Note: After changing any of the configuration options, you must press  
ENT to accept the change. Once all changes are complete, press ESC  
to exit the Adv Setup menu. The following screen will be displayed.  
Saving Config...  
Please Wait...  
ENT  
ESC  
2. When the configuration changes have been saved, the following screen will be  
shown.  
10. Adv Setup  
ENT  
ESC  
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Using the 1:1 HDD Cruiser  
Advanced Setup Menu  
10-01 Detect HDD Delay  
This function is used to set the time interval between the system’s re-scans of all  
connected HDD devices.  
1. Press and hold ESC for about 3 seconds to access the “Adv Setup” menu.  
The following screen will be displayed.  
10. Adv Setup  
ENT  
ESC  
2. Use the arrow buttons (or) to scroll to “Detect HDD Delay”. The  
following screen will be displayed.  
10-01. Adv Setup  
Detect HDD Delay  
ENT  
ESC  
3. Press ENT to display the current configuration setting. Use the arrow  
buttons (or) to choose different time settings (1-60 seconds).  
Detect HDD Delay  
1Sec  
ENT  
ESC  
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Using the 1:1 HDD Cruiser  
Advanced Setup Menu  
10-02 Read Error Skip  
This function can be enabled to ignore any error that occurs during copying. By  
default, the 1:1 HDD Cruiser will halt the copy operation when it encounters  
an unreadable area of the source hard disk and display an error. Enabling this  
option will ignore any bad sectors on the source hard drive by skipping over  
them.  
Warning: Setting this function to “On” may result in corrupt data on  
copied hard drives.  
1. Press and hold ESC for about 3 seconds to access the “Adv Setup” menu.  
The following screen will be displayed.  
10. Adv Setup  
ENT  
ESC  
2. Use the arrow buttons (or) to scroll to “Read Error Skip”. The  
following screen will be displayed.  
10-02. Adv Setup  
Read Error Skip  
ENT  
ESC  
3. Press ENT to display the current configuration setting. The default setting  
is “Off”.  
Read Error Skip  
Off  
ENT  
ESC  
4. Press the arrow buttons (or) to toggle the option “On” or “Off”. After  
changing a setting, remember to press ENT to save it.  
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Using the 1:1 HDD Copy Cruiser  
Advanced Setup Menu  
10-03 Update Firmware  
This function is used to update the 1:1 HDD Copy Cruiser firmware to a later  
version.  
Note: Firmware updates are available from Aleratec technical support.  
1.a CD method  
Open the case of the 1:1 HDD Copy Cruiser. Disconnect the SATA cable  
from the blue connector on the controller board. Connect a SATA DVD/  
CD drive (not included) to the blue connector. Place the firmware CD in the  
DVD/CD drive.  
1.b Hard Drive method  
Format a hard drive and create a single partition to the smallest capacity  
allowable. Copy the firmware file into the root directory of this partition.  
2. Power on the 1:1 HDD Copy Cruiser. Once the system has completed its  
startup process, press and hold the ESC button for about 3 seconds to access  
“Adv Setup”. The following screen will be displayed.  
10. Adv Setup  
ENT  
ESC  
3. Use the arrow buttons () to select “Update Firmware”, and then press  
ENT. The system will begin scanning for a new firmware version. If found,  
screens similar to the following will be displayed.  
Searching F/W...  
Please Wait...  
Update F/W  
To *.** Yes  
1.04N  
4. Press ENT to begin the firmware update. If the upgrade is successful, the  
system will restart automatically.  
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Using the 1:1 HDD Cruiser  
Advanced Setup Menu  
10-04 Compare Firmware  
This function is used to compare the firmware version currently installed with  
one on a DVD/CD disc.  
Note: Use “Compare Firmware” after updating the firmware from  
e-mail or from the Aleratec web site. This function is used after  
performing a firmware update on the 1:1 HDD Cruiser.  
1. Press and hold ESC for about three seconds to access the “Adv Setup”  
menu. The following screen will be displayed.  
10. Adv Setup  
ENT  
ESC  
2. Use the scroll button (or) select “Compare Firmware”. The following  
screen will be displayed.  
10-04. Adv Setup  
Compare Firmware  
ENT  
ESC  
3. Press ENT to begin comparison. The following screen will be displayed.  
Searching F/W...  
Please Wait...  
Last update F/W  
OK!  
Note: The message “Last update F/W” indicates that the installed  
firmware revision matches that on the DVD/CD disc.  
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Using the 1:1 HDD Cruiser  
Advanced Setup Menu  
10-05 Quick Erase HDD  
This function is used to erase the data of a hard drive quickly.  
Warning: Backup any important data before using this function.  
1. Press and hold ESC for about three seconds to access the “Adv Setup”  
menu. The following screen will be displayed.  
10. Adv Setup  
ENT  
ESC  
2. Use the arrow buttons (or) to select “Quick Erase HDD”. The  
following screen will be displayed.  
10-05. Adv Setup  
Quick Erase HDD  
ENT  
ESC  
3. Press ENT, and then use the arrow keys () to select a hard drive to  
erase. An example is shown below.  
1 Target  
HDS721616PLA380  
CH:1  
ENT  
ESC  
4. Press ENT, and you will be prompted whether you wish to proceed. Use  
the arrow keys () to select “Yes” or “No”. The following screen will  
be displayed.  
All data will be  
lost, erase? No  
ENT  
ESC  
5. Press ENT and the Quick Erase will begin. Once complete the following  
information will be displayed.  
Erasing Target  
Please Wait...  
The Selected HDD  
Erase Finished  
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Using the 1:1 HDD Cruiser  
Advanced Setup Menu  
10-06 H/W Diagnostic  
This function is used to test various components of the 1:1 HDD Cruiser.  
1. Press and hold ESC for about three seconds to access the “Adv Setup”  
menu. The following screen will be displayed.  
10. Adv Setup  
ENT  
ESC  
2. Use the arrow buttons (or) to select “H/W Diagnostic”. The following  
screen will be displayed.  
10-06. Adv Setup  
H/W Diagnostic  
ENT  
ESC  
3. Press ENT to begin the diagnostic tests. The following tests will be  
performed: Button Test, Self-Test of SDRAM, Hardware Connection Test,  
and Flash Test. Follow the on screen prompts to complete each test. All  
test results will be shown in the display panel.  
LCD Test Start  
Button Test →  
SDRAM Test:  
8192Kbytes OK  
Test IDE 0/1  
OK  
Flash Test: OK  
Test finished  
4. When all tests are complete the following information will be displayed.  
Test Finished  
ENT  
ESC  
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Using the 1:1 HDD Cruiser  
Advanced Setup Menu  
10-07 Load Default  
This function is used to restore all factory settings of the 1:1 HDD Cruiser back  
to their original defaults.  
1. Press and hold ESC for about three seconds to access the “Adv Setup”  
menu. The following screen will be displayed.  
10. Adv Setup  
ENT  
ESC  
2. Use the arrow buttons (or) to select “Load Default”. The following  
screen will be displayed.  
10-07. Adv Setup  
Load Default  
ENT  
ESC  
3. Press ENT to proceed to the following screen:  
Load Default  
Config? Yes  
ENT  
ESC  
Press ENT to confirm loading defaults, or press ESC to cancel.  
4. When all settings are restored to their original defaults the following  
information will be displayed.  
Load Default  
OK  
ENT  
ESC  
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Using the 1:1 HDD Cruiser  
Advanced Setup Menu  
10-08 Link Option (for USB mode)  
This function is used to decided if “9.USB Mode” will be displayed in the  
display panel.  
1. Press and hold ESC for about three seconds to access the “Adv Setup”  
menu. The following screen will be displayed.  
10. Adv Setup  
ENT  
ESC  
2. Use the arrow buttons (or) to select “Link Option”. The following  
screen will be displayed.  
10-08. Adv Setup  
Link Option  
ENT  
ESC  
3. Press ENT to display the available options. The default is “Menu ON” and  
“9.USB Mode” will appear in the main menu.  
Link Option  
Menu ON  
ENT  
ESC  
If set to “OFF” using the arrow buttons (or) “9.USB Mode” will not  
appear in the main menu.  
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Using the 1:1 HDD Cruiser  
Advanced Setup Menu  
10-09 USB Auto-Link  
This function sets the 1:1 HDD Cruiser to immediately enter USB mode on  
startup. This allows direct control of the unit from a PC.  
1. Press and hold ESC for about three seconds to access the “Adv Setup”  
menu. The following screen will be displayed.  
10. Adv Setup  
ENT  
ESC  
2. Use the arrow buttons (or) to select “USB Auto-Link”. The following  
screen will be displayed.  
10-09. Adv Setup  
USB Auto-Link  
ENT  
ESC  
3. Press ENT to display the available options. The default is “OFF”.  
USB Auto-Link  
OFF  
ENT  
ESC  
4. Use the arrow buttons () to toggle the option “ON” or “OFF”. If set to  
“ON” the unit will immediately enter USB mode on startup.  
USB L.H Mode  
D1:HDD D2:HDD  
ENT  
ESC  
43  
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Using the 1:1 HDD Cruiser  
Advanced Setup Menu  
10-10 Copy HPA  
If the source hard disk contains a Host Protected Area (HPA), this option allows  
you to choose whether or not to copy data within the HPA.  
1. Press and hold ESC for about three seconds to access the “Adv Setup”  
menu. The following screen will be displayed.  
10. Adv Setup  
ENT  
ESC  
2. Use the arrow buttons (or) to select “Copy HPA”. The following  
information will be displayed.  
10-10. Adv Setup  
Copy HPA  
ENT  
ESC  
3. Press ENT to display the current configuration setting. A screen similar to  
the following will be displayed.  
Copy HPA  
Off  
ENT  
ESC  
4. Use the arrow buttons () to toggle the option “On” or “Off”. After  
changing a setting, remember to press ENT to save it.  
Note: The HPA is a hidden data region defined in ATA/ATAPI-4. This  
area is not usually accessible to the operating system or software  
applications. The 1:1 HDD Cruiser supports the copying of data  
from this hidden area.  
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Specifications  
Power Requirements  
115 - 230 VAC Switchable  
Dimensions  
(depth x width x height)  
D: 285.8mm W: 187.3mm H: 171.5mm  
(7.38” x 6.75” x 11.25”)  
Weight  
3.36 Kilograms (7.4 Lbs.)  
Note: Specifications subject to change without notice.  
Troubleshooting  
If your 1:1 HDD Cruiser is not performing as expected, refer to the symptoms  
below, and follow the suggested corrective action.  
Symptoms  
Corrective Actions  
LCD Display  
If the LCD display does not display any message and the  
backlight is not lit after powering on the 1:1 HDD Cruiser,  
check that the power cable is properly connected and that  
the ON/OFF switch is turned on.  
Error Messages  
While the system is performing an operation and the  
operation is manually terminated, an error message will  
be shown in the LCD display. This may lead to an failed  
operation and could cause the 1:1 HDD Cruiser to stop  
responding. If this happens, power the unit off, wait about  
ten (10) seconds, and then reapply power.  
Hard Disk  
If the 1:1 HDD Cruiser does not detect one of the hard  
disk drives, verify that the drive is properly seated in the  
drive bay.  
Keypad Buttons  
If pressing the keys on the front panel produces no  
response from the system, the 1:1 HDD Cruiser may still  
be busy with the previous operation. If the system idle,  
power the unit off, wait about ten (10) seconds, and then  
reapply power.  
Firmware Update  
Startup/Shutdown  
The device can be updated to new versions of firmware  
via a DVD/CD drive. If unable to update the firmware,  
check that the firmware was downloaded correctly. A  
failed firmware upgrade may cause the 1:1 HDD Cruiser  
to become inoperable. If the system is working normally,  
do not attempt this operation. If the system is already  
experiencing problems, please contact Aleratec for repairs.  
Do not power off the system while it is performing an  
operation. After a normal shutdown, wait about ten (10)  
seconds before reapplying power.  
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Technical Support  
After reading this User Guide, if you need additional assistance with this product,  
please contact Aleratec Technical Support. Our technical staff will be happy to assist  
you, but they may need your help to better assist you.  
Contacting support without all the necessary information can be both time  
consuming and frustrating. Therefore, please try to have the following information  
ready before calling:  
1. Part Number - the part number is located on the bottom of the 1:1 HDD  
Cruiser.  
2. Serial Number - the serial number is located on the back of the 1:1 HDD  
Cruiser.  
3. Troubles/symptoms - please provide enough information about the issue so our  
technical staff can accurately diagnose it.  
Technical Support Addresses and Phone Numbers  
X
X
By Telephone: 1-818-678-0484  
Technical Support Group can be reached 8:00 AM to 5:00 PM, Pacific Time,  
Monday through Friday, excluding U.S. holidays.  
Please try to call from a phone near your Aleratec product.  
X
Access is available 24 hours a day, 365 days a year, via:  
The World Wide Web at: www.aleratec.com  
FAX at: 1-818-678-0483  
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Service and Support  
Aleratec, Inc., Limited Warranty  
This Limited Warranty covers defects encountered in the course of normal  
use of this product and does not apply to damage from improper use, abuse,  
accidents, unauthorized service, or inadequate packaging when shipping the  
product to Aleratec, Inc.  
Aleratec, Inc. provides the following limited warranty for this product only if  
the product was originally purchased for use, not re-sale, from Aleratec, Inc.,  
an Aleratec, Inc. authorized dealer or distributor, or any other Aleratec, Inc.  
approved reseller for this product. This product is warranted to be free from  
defects in workmanship and material for a period of one year from the date of  
your original purchase.  
If the product fails during normal and proper use within the warranty period,  
Aleratec, Inc. will, at its option, repair or replace the product at no cost (except  
shipping and insurance). This limited warranty does not include service to  
repair damage from improper installation, accident, disaster, misuse, abuse, or  
modifications to the subsystem, or by any other causes unrelated to defective  
materials or workmanship.  
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Service and Support  
Please Note:  
This Warranty is valid only within the United States and Puerto Rico, and applies  
only to products that are new and unopened on the date of purchase. For areas  
outside the United States and Puerto Rico, contact the authorized dealer from  
whom you purchased this product to determine which warranty, if any, applies.  
THIS LIMITED WARRANTY CONSTITUTES YOUR SOLE AND  
EXCLUSIVE REMEDY, AND THE SOLE AND EXCLUSIVE LIABILITY  
OF ALERATEC, INC., AND IS IN LIEU OF ALL OTHER WARRANTIES,  
EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO ANY  
IMPLIED WARRANTY OF MERCHANTABILITY OF ITEMS FOR A  
PARTICULAR PURPOSE.  
Your sole remedy shall be repair or replacement, with new or refurbished  
components, as provided in this Limited Warranty. Aleratec, Inc. shall not  
be liable for any direct, indirect, special incidental products or consequential  
damages, including, but not limited to, any loss of data or loss of profits or  
business, regardless of the form of action or theory of liability resulting from any  
defect in, or use of, this product (even if Aleratec, Inc. has been advised of the  
possibility of such damages).  
In any event, the liability of Aleratec, Inc. under this Limited Warranty, for  
damages to you or any third party, regardless of the form of action or theory of  
liability, shall not exceed the purchase price you paid for this product.  
Some states do not allow limitations of the disclaimer of implied warranties,  
the period an implied warranty lasts, or the exclusion or limitation of incidental  
or consequential damages, so the exclusions and limitations stipulated in this  
Limited Warranty may not apply to you. This Limited Warranty gives you specific  
legal rights, and you may have other rights which vary from state to state.  
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Service and Support  
To Obtain Warranty Service:  
You must ship your subsystem to the authorized dealer where your subsystem  
was purchased within the one year warranty period and no later than thirty  
days after discovery of claimed defect, whichever occurs first. In either case,  
you must provide proof of original purchase before any warranty service can  
be performed. Products and parts provided as a result of warranty service may  
be other than new but will be in good working order and become your property  
at the time of exchange. At the same time, the exchanged products or parts  
become the property of Aleratec, Inc.  
When shipping the subsystem for service, you agree to insure the Duplicator,  
to prepay shipping charges, and to use the original shipping container or  
equivalent. Any service outside the scope of this limited warranty shall be at  
Aleratec, Inc.’s or its Authorized Service Provider’s rates and terms then in  
effect.  
This warranty gives you specific legal rights; you may also have other rights  
which vary from state to state.  
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Technical Support FAX Back Form  
Aleratec, Inc.  
Technical Support Fax Back Form  
Please record the following information to help expedite any warranty claim:  
Model No.: _________________ Serial No.: _______________________________  
Date Purchased: ______________________________________________________  
Place of Purchase:_____________________________________________________  
Firmware Version:____________ SATA HDD Brand and Model: _______________  
To: Technical Support Group FAX: 1-818-678-0483  
FROM: ________________________ FAX: _______________________________  
E-MAIL ____________________________  
RE: ___________________________ TEL: _______________________________  
DATE: __________________ # OF PAGES: _______________________________  
I am experiencing the following issues with my 1:1 HDD Cruiser:  
____________________________________________________________________  
____________________________________________________________________  
____________________________________________________________________  
____________________________________________________________________  
____________________________________________________________________  
By answering these questions, your problem will be solved more rapidly. Make copies  
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Notes:  
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Document Number: 9399058_ENG_Rev. I  
Copyright © 2010  
Specifications subject to change without notice.  
Aleratec, Inc.  
9851 Owensmouth Avenue  
Chatsworth, CA 91311 U.S.A.  
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