Adder Technology Switch AdderLink IP User Manual

AdderLink IP  
User Guide  
LOC REM VNC 100 LNK PWR  
  
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Getting assistance......................................................................32  
Troubleshooting ........................................................................32  
Appendix 1 - Local configuration menus.................................33  
Unit configuration................................................................34  
Network configuration.........................................................35  
Modem configuration ..........................................................36  
Reset configuration ..............................................................37  
Clear IP access control...........................................................38  
Colour/Encoding ...................................................................39  
Inputs.....................................................................................40  
Misc........................................................................................40  
Identities................................................................................41  
Defaults .................................................................................41  
Appendix 3 - VNC viewer window options..............................42  
Appendix 4 - Browser viewer options ......................................43  
Encoding and colour level....................................................43  
Inputs.....................................................................................43  
Security..................................................................................43  
Misc........................................................................................43  
User accounts ........................................................................45  
Unit configuration................................................................46  
Advanced unit configuration ..........................................47  
Network configuration.........................................................48  
Setting IP access control...................................................49  
Serial port configuration......................................................50  
Modem port .....................................................................50  
Power control port...........................................................50  
Host configuration................................................................51  
Logging and status ...............................................................52  
IP addresses ...........................................................................53  
Net masks ..............................................................................53  
Net masks - the binary explanation ................................54  
Ports.......................................................................................56  
Security issues with ports.................................................56  
Appendix 8 – Hotkey sequence codes......................................58  
Other products in the Adder range..........................................59  
Warranty ....................................................................................59  
Safety information ....................................................................59  
Radio Frequency Energy ...........................................................60  
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Introduction  
Four simultaneous remote users  
Thank you for choosing the AdderLink IP  
from Adder Technology. This intelligent  
product delivers straightforward setup,  
secure operation and the ability to fully  
control one or more computers from  
almost anywhere.  
AdderLink IP can support four remote  
users at any one time. All of these may be  
connected via the IP network port or one  
may be linked via the modem/ISDN channel.  
Local user  
The console port allows  
control of the system(s) by  
a keyboard, video monitor  
and mouse connected  
directly to the AdderLink IP.  
Remote control via a network  
connection is nothing new and  
Modem/ISDN port  
This port offers a  
Modem or ISDN  
Modem or ISDN  
connection option that  
can be used alongside,  
or instead of, the IP  
network link. It also  
offers a backup route  
should the network fail.  
software-only solutions to facilitate this  
are commonplace. However, they all  
present two major drawbacks: a) Special  
software must be used on all of the  
computers involved, especially the host,  
and b) if that host ceases to operate, the  
remote user is powerless to intervene.  
IP network/  
Internet  
AdderLink IP is different and requires  
only the remote system(s) to run a small  
utility. The host system can run its usual  
operating system completely unchanged  
and needs only to be connected (via its  
keyboard, video and mouse ports) to the  
compact AdderLink IP box.  
LOC REM VNC 100 LNK PWR  
IP network/Internet  
The IP port allows direct  
connection to an Ethernet-based  
local network and from there  
onto the wider Internet, as  
required.  
Main KVM connection  
Power switch  
Alternatively, the robust  
AdderLink IP security system will  
allow direct connection to the  
outside world.  
It is this external connection to the  
AdderLink IP that keeps the remote user  
in control. Even in the midst of a system  
crash, the remote user can still view the  
hosts condition as if sitting next to it.  
Additionally, when the power switch  
option is employed, a host system can be  
remotely rebooted, no matter how badly  
it has locked-up.  
OR  
Optional power control  
AdderLink IP provides the  
opportunity to attach one  
or more power switches.  
These control the supply  
to the host system(s) and  
allow the remote user to  
hard reset any system that  
has suffered a failure.  
KVM switch  
One host or many  
AdderLink IP really starts to excel when  
it is hooked to a suitable KVM switch.  
Then its robust, secure and adaptable  
operation is available across a multitude  
of systems.  
On its own, the AdderLink IP provides remote  
access to one host computer system. However,  
when linked to a suitable KVM switch, the  
remote user(s) can easily control a multitude of  
systems.  
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AdderView IP features - front and rear  
Considering its capabilities, the AdderView IP is supplied within a remarkably  
compact casing. Measuring just 198mm x 120mm x 43mm, it occupies just half  
of a single (1U) rack space and provides most of its connectors at the rear face.  
The smart front face features the IP network port and the operation indicators.  
Created through partnership  
The AdderLink IP is the result of a creative  
partnership between two companies that are  
leaders in their respective markets:  
Power control port  
Optionally use this port  
to control one or more  
power switches. These  
allow the remote user to  
take full control of the  
host system(s).  
Modem port  
Adder Technology Limited are renowned  
worldwide for their professional KVM  
switching hardware.  
Optionally use this port to  
attach either a standard  
modem or an ISDN adapter.  
This feature provides an  
alternative, direct-dial, remote  
link into the AdderLink IP.  
IP network port  
This intelligent Ethernet  
port can automatically  
sense whether it is  
attached to a 10Mb or  
100Mb network.  
Power input  
Connect  
the supplied  
power  
RealVNC are creators of remote control  
software for a wide variety of computer  
systems. Speed, simplicity and security  
are their particular strengths.  
adapter here.  
COM2  
POWER  
CONTROL  
COM1  
MODEM  
INDOOR USE ONLY  
5V  
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1
ON  
2
2A  
Indicators  
Configuration  
switches  
Used for flash  
upgrades and  
total reset  
functions. They  
are not required  
under normal  
circumstances.  
KVM console  
Computer/KVM Switch  
These six indicators clearly show the key aspects of operation:  
LOC Keyboard or mouse data is being received from the local console.  
REM Keyboard or mouse data is being received from a remote viewer.  
VNC Indicates that a remote viewer is connected and active.  
100 Indicates the Ethernet network speed (10/100Mbs).  
LNK Network link and activity indication.  
Connect a keyboard, video  
monitor and a mouse to these  
three connectors. These allow  
you to perform the initial  
configuration of the AdderLink  
IP. Additionally, you can use these  
to locally control the connected  
computer(s).  
Link these connectors to the  
keyboard, video and mouse ports of  
the device to be remotely controlled,  
either a single computer or a KVM  
switch. The USB port on the right  
is for future expansion and is not  
currently used.  
PWR Power indicator.  
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What’s in the box  
What you may additionally need  
Double unit rack brackets  
Includes twelve screws  
Part number: RMK-ALIP-DUAL  
AdderLink IP  
LO
RE
VN
100  
LNK  
PWR  
Single unit rack brackets  
Includes four screws  
Part number: RMK-ALIP  
CD-ROM  
KVM cables  
One set per connected computer  
Part number: VKVM-xM  
(where x is the cable length in  
metres: 1, 2, 5 or 10)  
Power supply  
and country-  
specific power  
lead  
Four Self-adhesive  
rubber feet  
CCUSB converter  
Required to connect with computers  
that use a USB port to connect their  
keyboard and mouse  
Part number: CCUSB-xM  
(where x is the cable length in metres:  
2, 5 or 10)  
KVM cable set  
CCSUN converter  
Required to connect Sun computers  
that use a mini-DIN port to connect  
their keyboard and mouse  
Part number: CCSUN-xM  
(where x is the cable length in metres:  
2, 5 or 10)  
Slave power switches for connection to AdderView IP  
PS/2 to AT-style keyboard converter  
or master power switch (part number: EPS-S8)  
(part number: VSA3)  
Master power switch for connection to AdderView IP or  
PS/2 to 9-pin serial mouse converter  
standalone Ethernet operation (part number: EPS-M8)  
(part number: VSA1)  
5
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Installation  
Mounting  
AdderLink IP offers three main mounting methods:  
• Supplied four self-adhesive rubber feet  
• Optional single unit rack brackets  
• Optional double unit rack brackets  
Single unit rack brackets  
These two brackets (plus four screws), extend the  
size of the AdderLink IP so that it fills the full  
width of a 1U rack slot.  
5V  
COM2  
POWER  
1
CONTRO  
2.5A  
ON  
2
L
INDOOR  
USE  
ONL  
Y
KVM  
CONSOLE  
COM1  
MODEM  
COMPUTER  
/
KVM  
SWITCH  
5V  
COM2  
POWE  
1
CONTROL  
2.5A  
O
2
N
R
INDOOR  
USE  
ONL  
Y
KVM  
CONSOLE  
COM1  
MODEM  
COMPUTER  
Double unit rack brackets  
/
KVM  
SWITCH  
This kit comprises four brackets (plus twelve  
screws) and allows two AdderLink IP  
units to be connected side by side  
and fitted into a 1U rack slot.  
5V  
COM2  
POWE  
CONTROL  
R
1
COM1  
2.5A  
ON  
2
MODEM  
INDOOR  
USE  
ONL  
Y
KVM  
CONSOLE  
5V  
COM1  
COM2  
MODE  
M
POWER  
1
CONTRO  
2.5A  
ON  
2
COMPUTER  
L
/
KVM  
INDOOR  
SWITCH  
USE  
ON  
L
Y
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Host computer or KVM switch  
Connections  
The AdderView IP can either connect directly to a single host computer or to  
range of hosts via one or more KVM switches.  
Installation of the AdderLink IP involves a number of basic  
connections to some or all of the following items:  
To connect a host computer or KVM switch  
1 Ensure that power is disconnected from the AdderLink IP and the computer  
or KVM switch to be connected.  
• Host computer or KVM switch  
ð
(Note: If it is not possible to switch off devices prior to connection, then  
a ‘Hot plug’ procedure is available – see the Hot plugging and mouse  
restoration section for more details).  
2 Connect the plugs at one end of a KVM cable set to the keyboard, video  
and mouse sockets of the computer or KVM switch (for mouse plug  
conversion information – see Appendix 7).  
Monitor (video)  
Keyboard  
Blue  
Purple  
Mouse  
or  
Mid green  
3 Connect the plugs at the other end of the KVM cable set to the corresponding  
sockets, collectively labelled as ‘COMPUTER/KVM SWITCH’, at the rear of the  
AdderLink IP.  
INDOOR  
USE  
ONL  
Y
KVM  
CONSOLE  
COM1  
MODE  
M
COMPUTER  
/
KVM  
SWITCH  
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Local keyboard, video monitor and mouse  
IP network port  
A locally connected keyboard, video monitor and mouse are required during the  
initial configuration. These are also useful during normal use to allow quick local  
control of any connected host computers.  
The AdderLink IP provides an autosensing Ethernet IP port that can operate at  
10 or 100Mbps, according to the network speed. The AdderLink IP is designed  
to reside quite easily at any part of your network:  
• It can be placed within the local network, behind any firewall/router  
connections to the Internet, or  
To connect a local keyboard, video monitor and mouse  
1 Position a suitable keyboard, video monitor and mouse in the vicinity of the  
AdderLink IP such that their cables will easily reach.  
• It can be placed externally to the local network, on a separate sub-network  
or with an open Internet connection.  
2 Connect the keyboard, video monitor and mouse plugs to the sockets,  
collectively labelled as ‘KVM CONSOLE’, at the rear of the AdderLink IP.  
Wherever in the network the AdderLink IP is situated, you will need to  
determine certain configuration issues such as address allocation and/or firewall  
adjustment to allow correct operation. Please refer to Networking issues within  
the Configuration chapter for more details.  
IMPORTANT: When the AdderLink IP is accessible from the public Internet or dial  
up connection, you must ensure that sufficient security measures are employed.  
5V  
To connect the IP network port  
COM2  
POWER  
1
CONTROL  
ON  
2
1 Depending upon where in the network the AdderLink IP is being connected,  
run a category 5e or 6 cable from the appropriate hub or router to the  
AdderLink IP.  
2A  
INDOOR  
USE  
2 Connect the plug of the category 5e or 6 cable into the IP port on the front  
panel of the AdderLink IP.  
ONL  
Y
KVM  
CONSOLE  
LO
RE
VN
From mouse  
From keyboard  
100  
LNK  
PWR  
From video monitor  
3 Configure the network settings as appropriate to the position of the  
AdderLink IP within the network - see Networking issues for details.  
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Modem/ISDN port  
Power supply connection  
The AdderLink IP provides a serial port specifically for you to connect either a  
modem or ISDN terminal adapter. This can be used as a primary, secondary or  
backup access port for remote systems, as best suits your overall configuration.  
The AdderLink IP is supplied with a single power supply and an appropriate  
country-specific IEC power lead. There is no on/off switch so operation begins as  
soon as the power supply is connected.  
IMPORTANT: When the AdderLink IP is accessible from the public Internet or dial  
up connection, you must ensure that sufficient security measures are employed.  
To connect the power supply  
1 Connect the low voltage output connector from the power supply unit to  
the power socket on the rear panel of the AdderLink IP.  
To connect a modem or ISDN port  
1 If possible, disconnect power from the AdderLink IP and the modem or ISDN  
adapter.  
2 Connect a suitable serial modem (non-crossover) cable to the serial port on  
the modem/ISDN adapter.  
3 Connect the other end of the serial cable to the port labelled COM1 at the  
rear of the AdderLink IP.  
5V  
COM2  
USE  
ONL  
POWER  
1
CONTROL  
ON  
2
2A  
Y
KVM  
CONSOLE  
INDOO  
KVM  
COM1  
CONSOLE  
MODE  
M
COMPUTER  
/
KVM  
SWITCH  
2 Connect the IEC connector of the supplied country-specific power lead to  
the socket of the power supply.  
3 Connect the power lead to a nearby main supply socket.  
Note: The default serial port speed is 115200K and a standard Hayes-compatible  
auto-answer string is sent during startup. The default startup string is  
‘ATZHS0=1’. Both the serial port speed and startup string settings can easily be  
altered during the local or remote configuration - see Initial configuration for  
more details. The other serial settings are fixed at: No parity, 8 bit word and 1  
stop bit.  
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To connect and address the switch boxes  
Note: The AdderLink IP can be powered on during this procedure, however, the  
switch boxes should be switched off.  
Power control port  
The AdderLink IP provides a serial port for connection to one or more optional  
power control units. This allows you to control the mains power being supplied  
to the connected host(s) so that an authorised remote user can, if necessary,  
perform a complete cold reboot on a failed host system.  
1 Mount up to four switch boxes in positions where they are close to the  
computers that they will control and not too distant from the AdderLink IP  
(preferably within 2.5 metres).  
The control connector of the first power switch is connected, via serial cable,  
to the rear panel of the AdderLink IP. Any additional power switches are then  
connected via a ‘daisy-chain’ arrangement to the first power switch. Each power  
switch box is then given a unique address and access to each power port (8  
ports on each power switch box) is gained using a combination of the switch  
box address and the port number.  
2 Use a serial cable with an RJ9 and a 9-pin D-type connector (see Appendix  
7 for specification). Connect the RJ9 plug to the socket marked ‘IN’ on the  
first switch box. Connect the other end to the socket marked ‘COM2’ on  
the AdderLink IP.  
‘Daisy-chain’  
control  
connections  
Power  
switch  
boxes  
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5V  
COM2  
POWER  
1
CONTROL  
2.5A  
ON  
2
IN  
Box 1  
Box 2  
Box 3  
Box 4  
1
1
1
1
2
2
2
2
3
3
3
3
4
4
4
4
5
5
5
5
6
6
6
6
7
7
7
7
8
8
8
8
OUT  
IN  
KVM  
CONSOLE  
IN  
OUT  
Power to computer  
Box 2, port 6 - address: 26  
3 For each of the remaining switch boxes (if used), use a serial cable with RJ9  
connectors at both ends (see Appendix 7 for specification). Connect one  
end to the socket marked ‘OUT’ of the previous box and the other end to  
the socket marked ‘IN’ of the next box.  
IN  
OUT  
4 Set the addressing switches on each switch  
Box Switch 1 Switch 2  
IN  
box using the two micro switches marked  
1
2
3
4
Off  
On  
Off  
On  
Off  
Off  
On  
On  
‘Slct’ on the front panel. The box connected  
directly to the AdderLink IP is Box 1 and so  
on, down the daisy-chain line to Box 4 at  
the end.  
The power ports are connected to the power inputs of each computer and the  
power switch box(es) are then connected to a mains power supply.  
IMPORTANT: Power switching devices have a maximum current rating. It is  
essential to ensure that the total current drawn by the equipment connected  
to the power switching device does not exceed the current rating of the power  
switching device. You must also ensure that the current drawn from any mains  
socket does not exceed the current rating of the mains socket.  
5 Connect IEC to IEC power leads between  
each port and the power input socket  
of each computer that requires power  
switching. Carefully note to which power  
Off = switch upwards  
On = switch downwards  
Switch 1 is on the left side  
ports, on which boxes, each computer is connected. If server systems have  
multiple power inputs, then each input must be connected via separate  
ports, which can be on the same, or different boxes.  
Setting up, configuring and using power switching requires three main steps:  
• Connect and address the switch boxes  
ð
6 Connect each box to a suitable mains power input.  
Now proceed to the configuration stage covered in the Power switching  
configuration section within the Configuration chapter.  
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Configuration  
Initial configuration  
The initial configuration occurs as two distinct parts:  
Part 2 – Remote configuration  
Part 1 – Local configuration  
This part of the configuration takes place using a remote connection  
(network or dial-up modem/ISDN). It allows fine tuning of the part 1  
configuration items plus the creation of multiple user accounts and  
host details. Go to Part 2 - Remote configuration.  
This part of the configuration takes place using the locally  
connected keyboard and video monitor. It allows you to set up  
key basic details, network essentials, modem/ISDN parameters  
and security key creation.  
Part 1 – Local configuration  
When you switch on the AdderLink IP unit for the first time it will  
take you (using the locally connected keyboard and video monitor)  
through a set up sequence consisting of four main screens:  
AdderLink IP Unit Config  
AdderLink IP Modem Config  
AdderLink IP Network Config  
MAC Address 00:0F:58:00:00:04  
Hardware  
Firmware  
Rev  
Version 1.4  
1
AdderLink IP Secure Keys  
Server IP  
Client IP  
Baud Rate  
Init String  
192.168.3.1  
192.168.3.2  
115200  
Keybd Layout UK  
Admin Passwd  
Unit Name  
Use DHCP  
IP Address  
Net Mask  
Gateway  
No  
Random data is required to  
generate encryption keys  
for secure VNC access  
Please move the mouse or  
press keys until the bar  
becomes full  
192.168.42.154  
255.255.255.0  
ATZHS0=1  
Hot Keys  
Screensaver  
Time  
Ctrl+Alt  
10 mins  
>
VNC Port  
HTTP Port  
5900  
80  
>
>
21  
15  
:
27  
Apr  
:
31  
2004  
Initialize Port  
Restore Defaults  
Date  
Encryption  
Prefer Off  
Save  
Save  
Save  
Requires you to configure the  
various key aspects of the IP  
network port addressing.  
Allows you to optionally alter the  
current settings for the serial port that  
is used to connect a modem or ISDN  
terminal adapter. The IP addresses are  
used to emulate a two-port network  
connection and are suitable for most  
situations.  
Allows you to determine a mixture  
of basic and fundamental setup  
details such as the keyboard layout,  
admin password, time and date.  
This screen uses your mouse  
movements or keyboard inputs  
to create random data. This  
unpredictable information is then  
combined with several other  
factors to develop the basis of the  
encryption keys that are used to  
establish secure remote links.  
Problems?  
Controlling the local configuration menus  
The local menus use only the keyboard. Use the  
keyboard arrow keys to move the green highlight  
indicator to the required position. Then, either type the  
required information or use the left and right arrows to  
change multiple choice items, as appropriate.  
continued  
11  
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To perform the initial local configuration  
1 Edit the Unit config screen. The key elements here are:  
3 If necessary, edit the Modem config screen.  
AdderLink IP Unit Config  
Admin password  
AdderLink IP Modem Config  
Enter a password of at least  
six characters that has a mix  
of letters and numerals. The  
background colour provides  
an indication of password  
suitability and is initially red  
to indicate that the password  
is not sufficient. When a  
password with reasonable  
strength has been entered it  
changes to blue.  
The default items here are  
perfectly adequate for the  
majority of modem and ISDN  
terminal adapter installations.  
Hardware  
Firmware  
Keybd Layout UK  
Admin Passwd  
Unit Name  
Hot Keys  
Screensaver  
Time  
Rev 1  
Version 1.4  
Server IP  
Client IP  
Baud Rate  
Init String  
192.168.3.1  
192.168.3.2  
115200  
The Server IP and Client IP  
addresses are used to form  
an isolated two-device PPP  
network connection via the  
dial up link. Their settings are  
not related to any other ‘real’  
network settings within the  
AdderLink IP.  
ATZHS0=1  
Ctrl+Alt  
10 mins  
21 : 27 : 31  
15  
Initialize Port  
Restore Defaults  
Date  
Encryption  
Apr  
2004  
Prefer Off  
Time and Date  
Save  
Set these correctly as all entries  
in the activity log are time  
stamped using them.  
Save  
When all items are correct, select the Save option to display the next screen.  
4 Move the mouse and enter changing key sequences within this screen.  
Encryption  
Arrange this setting according  
to your security requirements.  
a description of the issues and  
the settings.  
When all items are correct, select the Save option to display the next screen.  
AdderLink IP Secure Keys  
Random data is required to  
generate encryption keys  
for secure VNC access  
Please move the mouse or  
press keys until the bar  
becomes full  
2 Edit the Network config screen. The key elements here are:  
Use DHCP/IP address/Net  
Mask/Gateway  
You need to either set the  
DHCP option to ‘Yes’ or  
AdderLink IP Network Config  
MAC Address 00:0F:58:00:00:04  
manually enter a valid IP  
Use DHCP  
IP Address  
Net Mask  
Gateway  
No  
address, Net mask and  
Gateway. See Networking  
issues for more details.  
192.168.42.154  
255.255.255.0  
VNC and HTTP ports  
With every mouse move and keypress, the single dash will move across the  
screen (unless the same key is pressed repeatedly). Periodically, a new star  
character will be added to the bar as the random data is accepted as part  
of the new encryption key. When the bar is full, the final encryption keys  
for your AdderLink IP will be created – this process takes roughly 30 to 40  
seconds.  
VNC Port  
HTTP Port  
5900  
80  
These should remain set to  
5900 and 80, respectively,  
unless they clash with an  
existing setup within the  
network. See Networking  
issues for more details.  
Save  
continued  
When all items are correct, select the Save option to display the next screen.  
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5 Once the secure keys have been calculated the AdderLink IP will restart and  
present a standard logon screen.  
Encryption settings  
The AdderLink IP offers a great deal of flexibility in its configuration and this  
extends equally to its encryption settings. Due to the variety and of situations in  
which it might be used and the range of viewer applications that need to view  
it, a number of settings are available that might not make perfect sense at first  
glance. However, these settings should allow you to configure the AdderLink IP  
and the viewers to operate as required.  
AdderLink IP Logon  
At this stage the username will  
Factors to consider when setting these options might be:  
• Do all of the connections and operations require encryption?  
• Will some users be using older VNC viewer versions?  
be ‘admin’ and the password  
will be whatever you entered  
in the first setup screen.  
Username:  
Password:  
AdderLink IP encryption settings  
The AdderLink IP configuration page offers three encryption settings:  
Always on - This setting will force all viewers to use encryption. Note:  
This setting will preclude any VNC viewer versions that do not support  
encryption.  
Once the username and password have been accepted, the screen should  
now show the host computer screen (or, if none is connected, a blank image).  
Prefer off - This setting does not enforce encryption unless a viewer  
specifically requests it. If a viewer has its ‘Let server choose’ setting, then an  
un-encrypted link will be set up.  
6 To view the options menu: Press  
(if the standard hotkeys were altered, use the new hotkeys plus C)  
Prefer on - This setting generally enforces encryption unless an earlier  
viewer version is unable to support it, in which case the link will be un-  
encrypted. If a viewer has its ‘Let server choose’ setting, then the link will be  
encrypted.  
Logoff  
Select to close your current  
session and display the  
screensaver.  
AdderLink IP Control  
Restore mouse functions  
Select to revive a mouse  
that has ceased to function  
correctly. See Hot plugging  
details.  
Logoff  
Restore Mouse Functions  
Configuration  
Viewer encryption settings  
The web browser viewers and VNC viewers (of level 4.0b5S or higher) offer four  
encryption settings:  
Always on - This setting will ensure that the link is encrypted, regardless of  
Access Mode Shared  
the AdderLink IP encryption setting.  
Configuration  
Host  
Email server  
Select to gain access to the  
Unit, Network and Modem  
configuration screens. Within  
here you can also reset the  
AdderLink IP to its initial state.  
Let server choose - This setting will follow the configuration of the  
AdderLink IP. If the AdderLink IP has ‘Always on’ or ‘Prefer on’ set, then the  
link will be encrypted. If the ‘Prefer off’ setting is selected at the AdderLink  
IP, then the link will not be encrypted.  
Return To Host  
Access mode  
Host  
Prefer off - This setting will configure an un-encrypted link if the AdderLink  
Allows you to choose between Indicates the currently selected  
IP will allow it, otherwise it will be encrypted.  
Shared mode (where all other  
logged on users can see your  
operations) and Private mode  
(where the screens of all other  
users are blanked).  
host computer and allows you  
to select others. This item will  
be blank unless host details  
have been set within the  
Prefer on - If the AdderLink IP allows it, this setting will configure an  
encrypted link, otherwise it will be un-encrypted.  
Return to host  
Quits the menu and returns to  
the host screen.  
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Hot plugging and mouse restoration  
It is strongly recommended that you switch off a host computer before  
attempting to connect it to the AdderLink IP. However, if this is not possible  
then you need to ‘hot plug’ the computer while it is still running. There  
is not normally a danger of damage to the computer, however, when  
mouse communications are interrupted, often they fail to re-initialise  
when reconnected. The AdderLink IP provides a feature to reinstate mouse  
communications once the necessary connections have been made.  
To restore mouse operation when hot plugging:  
1 Using a KVM cable set, carefully make the keyboard, monitor and mouse  
connections between the host computer and the ports collectively labelled  
COMPUTER/KVM SWITCH on the AdderLink IP.  
2 Using a keyboard and monitor directly connected to the AdderLink IP, log on  
and then press  
to view the options menu. More about hotkeys  
3 Select the ‘Restore mouse functions’ option to display:  
There are two main types of data formats used by current PC mice, these are  
the older ‘PS/2’ format and the more recent ‘IntelliMouse®’ format introduced  
by Microsoft. These use slightly different data arrangements and it is important  
to know which type was being used before you hot-plugged the computer to  
the AdderLink IP. The previous setting depends both on the type of mouse and  
the type of driver, as various combinations of PS/2 and IntelliMouse are possible.  
Using the incorrect restore function may produce unpredictable results and  
require the computer to be re-booted.  
AdderLink IP Restore Mouse  
Restore PS/2 Mouse  
Restore IntelliMouse  
Back  
Which restore setting do I use?  
The general rule is that unless both the mouse and the driver are both  
IntelliMouse compatible then you need to restore the mouse as ‘PS/2’. An  
IntelliMouse can operate in either mode, whereas a PS/2 mouse cannot.  
Recognising an IntelliMouse-style mouse  
4 Select one of the following options:  
The IntelliMouse format was introduced to support, among other features, the  
scroll wheel function. If the mouse has a scroll wheel, then it is likely to support  
the IntelliMouse format. If it is a Microsoft-branded mouse, then it will usually  
state that it is an IntelliMouse on its underside label.  
Restore Standard Mouse – if PS/2 mode is required, or  
Restore IntelliMouse – if IntelliMouse mode is required.  
5 Select the ‘Return to host’ option.  
6 Move the mouse a short distance and check for appropriate on-screen  
cursor movement. If the mouse cursor darts erratically around the screen,  
then cease moving the mouse. This is an indication that the chosen restore  
function is incorrect. Try again using the other restore function.  
Recognising an IntelliMouse driver  
Before hot plugging to the AdderLink IP (or afterwards using only keyboard  
control), access the Windows Control Panel of the computer and select either  
the Mouse option (on Windows NT, 2000 and XP) or the System option (on  
Windows 95, 98, ME). Look for the name of the driver, which will usually  
include the words PS/2 or IntelliMouse.  
Note: The restore functions predict the likely mouse resolution settings but  
may not restore the exact speed or sensitivity settings that were originally  
set.  
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Resetting the configuration  
The AdderLink IP asks for an unknown admin password  
This may occur if the AdderLink IP has been previously configured. If the existing  
admin password cannot be discovered, then your only recourse is to perform a  
factory reset.  
The AdderLink IP does not display the configuration sequence  
If the AdderLink IP has been previously configured it may not automatically  
display the first of the setup screens. In this case you have two options, either:  
• Access the Unit, Network and Serial configuration screens separately, or  
To invoke a configuration reset by switch  
• Reset the configuration:  
1 Remove power from the AdderLink IP unit.  
To invoke a configuration reset by main menu  
1 Using the locally connected keyboard and screen, log on as the admin user.  
2 At the rear of the AdderLink IP, adjacent to the power input socket, click  
mini switch 1 to its ON (down) position.  
2 Select the ‘Configuration’ option.  
3 Re-apply power to the AdderLink IP. On the locally connected monitor you  
should see a Maintenance menu:  
AdderLink IP Configuration  
AdderLink IP Maintenance  
Unit Configuration  
Network Configuration  
Modem Configuration  
To upgrade unit, visit:  
Configure Network  
Reset Configuration  
Reset Configuration  
Back  
Put option switch 1 up to  
return to normal operation.  
3 Highlight the ‘Reset configuration’ option and press  
.
A warning screen will be displayed, select the RESET option and press  
.
4 Select the ‘Reset configuration’ option.  
A warning screen will be displayed. Select the RESET option and press  
.
AdderLink IP Reset Config  
AdderLink IP Reset Config  
WARNING: Continuing will cause  
your existing configuration to  
be erased.  
WARNING: Continuing will cause  
your existing configuration to  
be erased.  
The unit will then reset and  
require re-configuring before  
it can be used.  
The unit will then reset and  
require re-configuring before  
it can be used.  
DO YOU WISH TO CONTINUE?  
DO YOU WISH TO CONTINUE?  
RESET  
Cancel  
RESET  
Cancel  
4 The AdderLink IP will reset and then display the first of the four initial  
5 Remove power, return the mini switch 1 to its OFF position and then re-  
apply power. The locally connected monitor should display the first screen of  
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Part 2 – Remote configuration  
To perform the remote configuration  
The second part of the configuration requires you to log into the AdderLink  
IP from a system via either a network connection or a dial-up connection (via  
modem or ISDN). In either case there are two types of access applications that  
you can use:  
1 Use either the VNC viewer or a standard web browser to make remote  
contact with the AdderLink IP – see Connecting to the AdderLink IP’ for  
more details.  
2 If the username entry is not blanked out, enter ‘admin’. Then enter the  
password that was set during the local configuration stage (if no password  
• The VNC viewer – a small application supplied on the CD-ROM or  
downloadable from the Adder and RealVNC websites or even downloadable  
from the AdderLink IP itself.  
was set, then just press  
). Once logged in, the AdderLink IP will show the  
video output from the host system (if one is connected), or otherwise a ‘No  
Signal’ message.  
or  
• A standard browser that supports Java – As soon as a web browser makes  
contact, the AdderLink IP downloads a Java application to it. This allows a  
viewer window to be opened and operation to commence just as it would  
with the VNC viewer application.  
3 Click the Configure button in the top right hand corner of the window to  
display the configuration menu  
ò
Allows you to create and manage up to sixteen separate user  
accounts, each with separate access permissions.  
Allows you to alter both basic and fundamental  
settings within the AdderLink IP.  
Here you can alter any of the existing network settings plus  
you can take advantage of the IP access control feature that  
lets you to specifically include or exclude certain addresses or  
networks.  
Lets you setup or alter the details concerning  
the modem and power control serial ports.  
Allows you to configure user access, hot key switching and  
power control codes for up to 32 host systems that may be  
connected to the AdderLink IP via KVM switch units.  
Shaded items signify  
options that are not  
available at the local  
configuration stage.  
Provides various details about the user  
activity on the AdderLink IP.  
Many of the options within the configuration menu duplicate those  
that were set (or are available) in the local configuration. However,  
there are numerous other settings that are only available here.  
For more information about each menu option, please see Appendix 5  
- Remote configuration menus in the ‘Further information’ chapter.  
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Placing AdderLink IP behind a firewall  
Networking issues  
A possible point of contention between the AdderLink IP and a firewall can  
occasionally arise over the use of IP ports. Every port through the firewall represents  
a potential point of attack from outside and so it is advisable to minimise the  
number of open ports. The AdderLink IP usually uses two separate port numbers,  
however, these are easily changeable and can even be combined into a single port.  
Thanks to its robust security the AdderLink IP offers you great flexibility in how  
it integrates into an existing network structure. The AdderLink IP is designed  
to reside either on an internal network, behind a firewall/router or alternatively  
with its own direct Internet connection.  
IMPORTANT: The correct configuration of routers and firewalls requires  
advanced networking skills and intimate knowledge of the particular network.  
Adder Technology cannot provide specific advice on how to configure your  
network devices and strongly recommend that such tasks are carried out by a  
qualified professional.  
Positioning AdderLink IP in the network  
Every network setup is different and great care needs to be taken when  
introducing a powerful device such as the AdderLink IP into an existing  
configuration. A common cause of potential problems can be in clashes with  
firewall configurations. For this reason the AdderLink IP is designed to be  
intelligent, flexible and secure. With the minimum of effort the AdderLink IP  
can reside either behind the firewall or alongside with its own separate Internet  
connection.  
Port settings  
As standard, the AdderLink IP uses two ports to support its two types of viewer:  
Port 80 for users making contact with a web browser, and  
Port 5900 for those using the VNC viewer.  
When these port numbers are used, VNC viewers and web browsers will locate  
the AdderLink IP correctly using only its network address. The firewall/router  
must be informed to transfer traffic, requesting these port numbers, through to  
the AdderLink IP.  
Internet  
Internet  
When a web server is also on the local network  
Firewall/  
router  
Port 80 is the standard port used by web (HTTP) servers. If the AdderLink IP is  
situated within a local network that also includes a web server or any other device  
serving port 80, then the HTTP port number of the AdderLink IP must be changed.  
Firewall/  
router  
When you change the HTTP port to anything other than 80, then each remote  
browser user will need to specify the port address as well as the IP address. For  
instance, if you set the HTTP port to ‘200’ and the IP address is ‘192.168.47.10’  
then browser users will need to enter:  
LOC REM VNC 100 LNK PWR  
LOC REM VNC 100 LNK PWR  
Local  
network  
connection  
KVM link to  
host system  
(Note the single colon that separates the IP address and the port number).  
KVM link to  
host system  
Local  
network  
The firewall/router would also need to be informed to transfer all traffic to the  
new port number through to the AdderLink IP.  
connection  
If you need to change the VNC port number  
If you change the VNC port to anything other than 5900 (or 80), then  
each VNC viewer user will need to specify the port address as well as the IP  
address. For instance, if you set the VNC port to ‘11590’ and the IP address is  
‘192.168.47.10’ then VNC viewer users will need to enter:  
AdderLink IP situated  
behind the firewall  
AdderLink IP situated  
alongside the firewall  
192.168.47.10::11500  
IMPORTANT: When the AdderLink IP is accessible from the public Internet or dial  
up connection, you must ensure that sufficient security measures are employed.  
(Note the double colons that separate the IP address and port number).  
The firewall/router would also need to be informed to transfer all traffic to the  
new port number through to the AdderLink IP.  
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Addressing  
To discover a DHCP-allocated IP address  
When the AdderLink IP is situated within the local network, you will need to give  
it an appropriate local IP address and IP network mask. This is achieved most  
easily using the DHCP server option which will apply these details automatically.  
If a DHCP server is not available on the network, then these details need to be  
applied manually in accordance with the network administrator.  
Once a DHCP server has allocated an IP address, you will need to know it in  
order to access the AdderLink IP via a network connection. To discover the  
allocated IP address:  
1 In the either the local or remote Network configuration screens, set the  
‘Use DHCP’ option to ‘Yes’ and select ‘Save’. Once the page is saved, the  
AdderLink IP will contact the DHCP server and obtain a new address.  
The firewall/router must then be informed to route incoming requests to port  
5900 or port 80 (if available) through to the local address being used by the  
AdderLink IP.  
2 Re-enter the same ‘Network configuration’ screen where the new IP address  
and network mask should be displayed.  
DNS addressing  
As with any other network device, you can arrange for your AdderLink IP to be  
accessible using a name, rather than an IP address. This can be achieved in two  
main ways:  
Remote user with VNC  
viewer accesses IP  
address: 129.7.1.10 and  
automatically uses port  
5900.  
• For small networks that do not have a DNS (Domain Name System) server,  
edit the ‘hosts’ files on the appropriate remote systems. Using the hosts file,  
you can manually link the AdderLink IPs address to the required name.  
Internet  
• For larger networks, declare the IP address and required name to the DNS  
server of your local network.  
The actual steps required to achieve either of these options are beyond the  
scope of this document.  
Firewall/router address:  
129.7.1.10  
The firewall routes the  
request from the VNC viewer  
on port 5900 through to the  
AdderLink IP at local address  
192.168.0.3  
AdderLink IP has a local  
address and net mask, i.e.  
LOC REM VNC 100 LNK PWR  
IP address: 192.168.0.3  
Net mask: 255.255.255.0  
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Placing AdderLink IP alongside the firewall  
AdderLink IP is built from the ground-up to be secure. It employs a sophisticated  
128bit public/private key system that has been rigorously analysed and found  
to be highly secure (a security white paper is available upon request from Adder  
Technology Ltd). Therefore, you can position the AdderLink IP alongside the  
firewall and control hosts that are also IP connected within the local network.  
Security can be further improved by using the following suggestions:  
• Use a KVM switch with On-Screen-Display driven security access and an  
auto-logout (after inactivity) feature to provide a second level of security. KVM  
switches such as the AdderView Matrix or SmartView XPro are recommended.  
• Place the AdderLink IP behind a firewall and use port the numbers to route  
the VNC network traffic to an internal IP address.  
IMPORTANT: If you make the AdderLink IP accessible from the public Internet  
or from a modem, care should be taken to ensure that the maximum security  
available is activated. You are strongly advised to enable encryption and use  
strong password. Security may be further improved by restricting client IP  
addresses, using a non-standard port number for access or limiting remote  
access to dial up connections only.  
• Review the activity log from time to time to check for unauthorized use.  
• Lock your server consoles after they have been used.  
A security white paper that gives further details is available upon request from  
Adder Technology Limited.  
Ports  
Ensuring sufficient security  
In this configuration there should be no constraints on the port numbers  
because the AdderLink IP will probably be the only device at that IP address.  
Therefore, maintain the HTTP port as 80 and the VNC port as 5900.  
The security capabilities offered by the AdderLink IP are only truly effective when  
they are correctly used. An open or weak password or unencrypted link can  
cause security loopholes and opportunities for potential intruders. For network  
links in general and direct Internet connections in particular, you should carefully  
consider and implement the following:  
Addressing  
When the AdderLink IP is situated alongside the firewall, it will require a public  
static IP address (i.e. one provided by your Internet service provider).  
• Ensure that encryption is enabled.  
More addressing information:  
• Ensure that you have selected secure passwords with at least 8 characters  
and a mixture of upper and lower case and numeric characters.  
• Reserve the admin password for administration use only and use a non-  
admin user profile for day-to-day access.  
• Use the latest Secure VNC viewer (this has more in-built security than is  
available with the Java viewer). To download the viewer.  
• Use non-standard port numbers.  
• Restrict the range of IP addresses that are allowed to access the AdderLink IP  
to only those that you will need to use. To restrict IP access.  
• Do NOT Force VNC protocol 3.3. Remote configuration.  
• Add a further level of inherent security by restricting access only via modem  
or ISDN dialup.  
• Ensure that the computer accessing the AdderLink is clean of viruses and  
spyware and has up-to-date firewall and anti-virus software loaded that is  
appropriately configured.  
• Avoid accessing the AdderLink from public computers.  
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Power switching configuration  
Power control sequences  
Power switch configuration comprises two main steps:  
Note: The settings given below are for the EPS-S8 power switch - other power  
switches may require different settings. Please refer to your power switch  
documentation for details about codes required by other power switches.  
• Configure the COM2 serial port to the same speed as used by the power  
switch box(es) - see Serial port configuration for details.  
The structure of each power sequence (OFF and ON) is as follows:  
• Configure power ON and OFF strings for each relevant host computer.  
For each power port there needs to be a valid ‘Power ON string’ and similarly an  
appropriate ‘Power OFF string’. In each case, the strings are a short sequence of  
characters that combine a port address and a power on or off value.  
Pxy=z\0D  
Where:  
If a particular computer has more than one power input (and thus requires an  
equivalent number of power ports to control them), collections of strings can be  
combined to switch all of the required ports together as a group.  
x is the switch box number,  
y is the power port number,  
z is ‘0’ for OFF or ‘1’ for ON, and  
\0D represents Enter (or Carriage return).  
To configure the power sequences for each host computer  
1 Using VNC viewer or a browser, log on as the ‘admin’ user.  
Example 1  
2 Click the ‘Configure’ button in the top right corner.  
3 Click the ‘Host configuration’ option.  
To switch ON port 5 of switch box 2, the code would be as follows:  
• Power sequence:  
P25=1\0D  
4 Click one of the 32 host entry slots to display a Host configuration dialog:  
Example 2  
To switch OFF port 8 of switch box 3, the code would be as follows:  
• Power sequence: P38=0\0D  
For details about operating this feature, see Power control within the  
Operation chapter.  
To control two or more ports simultaneously  
You can control up to four power ports using a single sequence. You merely  
use the same command structure, as shown above, repeated on the same line  
for each port. A 1 second delay is automatically inserted by the AdderLink IP  
between each port control code.  
5 If necessary, configure other parameters (Name, Users, Hot Keys - MORE).  
6 Enter the Power control sequences in the Power On and Power Off fields  
ð
7 Click OK to close the dialog and then click the Save button in the main Host  
Configuration window to store the details.  
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Performing a flash upgrade  
AdderLink IP is fully reconfigurable via flash upgrade  
To perform a flash upgrade  
1 Using a remote connection, log on as the admin user and access the Unit  
configuration page to determine the current firmware version of the  
AdderLink IP unit.  
2 Visit the Adder website, locate the downloads section and select an  
AdderLink IP firmware revision that is later than the one currently installed.  
Configure network option  
MAC address  
3 Power down the AdderLink IP unit. At the rear of the unit, adjacent to the  
power input socket, click mini switch 1 to its ON (down) position.  
Media Access Control address – this is  
the unique and unchangeable code that  
was hard coded within your AdderLink  
IP unit when it was built. It consists of six  
2-digit hexadecimal (base 16) numbers  
separated by colons. A section of the  
MAC address identifies Adder Technology  
as the manufacturer, while the remainder  
is effectively the unique electronic serial  
number of your particular unit.  
AdderLink IP Network Config  
MAC Address 00:0F:58:00:00:04  
4 Re-apply power to the AdderLink IP. On the locally connected monitor you  
should see a Maintenance menu:  
Use DHCP  
IP Address  
Net Mask  
Gateway  
No  
192.168.42.154  
255.255.255.0  
AdderLink IP Maintenance  
To upgrade unit, visit:  
Use DHCP  
OK  
When this option is selected, your  
AdderLink IP will attempt to locate a  
DHCP server on the network. If such a  
server is located, it will supply three  
things to the AdderLink IP: an IP address,  
an IP network mask (also known as a  
Subnet mask) and a Gateway address.  
Current network  
Configure Network  
address of the  
AdderLink IP  
Reset Configuration  
Put option switch 1 up to  
return to normal operation.  
IP address  
This is the identity of the AdderLink  
IP within a network. It can either  
be entered manually or configured  
automatically using the DHCP option.  
When the DHCP option is enabled, this  
entry is greyed out.  
The Maintenance menu should display the current network address  
of the AdderLink IP.  
• If the current network address is incorrect then select  
the ‘Configure network’ option to change it:  
Net mask  
Also often called the ‘subnet-mask’, this  
value is used alongside the IP address  
to help define a smaller collection (or  
subnet) of devices on a network. In  
this way a distinction is made between  
locally connected devices and ones that  
are reachable elsewhere, such as on the  
wider Internet.  
5 Use the web browser (not the VNC viewer) on the previously used remote  
system, connect to the network address shown in the local Maintenance  
menu and log on as the admin user.  
6 Follow the on screen instructions to upload the firmware file (previously  
obtained from the Adder site) to the AdderLink IP.  
IMPORTANT: Wait until the upgrade is complete.  
Gateway  
7 When the upload is complete and confirmed on screen, log off the remote  
system and then power down the AdderLink IP.  
This is the address of the device that  
links the local network (to which the  
AdderLink IP is connected) to another  
network such as the Internet. Usually  
this is a network switch or router and  
it will be used whenever a device to be  
contacted lies outside the local network.  
8 At the rear of the unit, return the mini switch 1 to its OFF position and then  
re-apply power.  
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Operation  
To view the local control menu  
1 Press and hold the hotkeys (usually  
release all three keys.  
Connecting to the AdderLink IP  
The AdderLink IP offers you three ways to connect:  
• Local connection,  
and  
), then press  
and finally  
Note: The  
and  
keys when pressed in combination are called  
Remote connection by network link,  
Remote connection by direct dial up (modem or ISDN) link,  
...and two types of viewer:  
‘hotkeys’ and they signal to the AdderLink IP that you wish to control it,  
rather than the host computer. However, if these particular hotkeys clash  
with another device or program, then your administrator may change them  
to a different combination. If the  
then please contact the system administrator for details.  
combination fails to work,  
• VNC viewer,  
• Standard web browser.  
Local connection  
AdderLink IP Control  
The keyboard, video monitor and mouse connected directly to the AdderLink IP  
offer password protected access to the host computer(s).  
Logoff  
Restore Mouse Functions  
Configuration  
To make a local connection:  
1 Using the keyboard connected directly to the AdderLink IP, press any key to  
exit the screensaver and display the logon prompt.  
Access Mode Shared  
Host  
Email server  
Return To Host  
AdderLink IP Logon  
The local control menu contains numerous options, the most useful of which  
are:  
Username:  
Password:  
Access mode - Allows you to select a ‘Private’ mode in order to prevent  
other logged on users from viewing your actions on the host computer. Use  
and  
to change between modes.  
Note: For the courtesy of other users, this mode should be used sparingly.  
The admin user has the ability to overrule the private setting.  
Host - Where more than one host computer is available via the AdderLink  
2 Enter your username and password. Providing you have the correct  
permissions, the screen will display the currently selected host computer.  
IP, this option allows you to easily switch between them. Use  
change between host computers.  
and  
to  
Return to host - Quits the control menu and displays the host computer  
screen.  
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Local connection (continued)  
Remote connections  
From a remote system, you connect to the AdderLink IP using a viewer and a  
link. There are two types of viewer and two types of link, which can be used in  
any combination.  
To avoid the ‘hall of mirrors’ effect  
IMPORTANT: Never configure a system so that your viewer is viewing itself.  
When controlling a host computer using the locally connected keyboard, video  
monitor and mouse, it is possible to use the VNC viewer or a browser (if the host  
computer is networked) to create a remote link back to itself. This will set up a  
‘hall of mirrors’ effect, where the computer is viewing itself into infinity.  
While technically possible, the AdderLink IP unit is not designed to withstand  
this treatment and could sustain damage.  
OR  
OR  
LOC REM VNC 100 LNK PWR  
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Remote connection by VNC viewer  
Remote connection by Web browser  
The VNC viewer is a compact application that runs on your remote system and  
allows you to view and use the AdderLink IP and its host computer(s). VNC  
viewer is readily available from a number of different sources:  
You can use a standard Web browser (supported versions) to gain access to  
the AdderLink IP and its host computer(s). As soon as you make contact with the  
AdderLink IP it will begin downloading a small Java application to your browser,  
which will be used only for the duration of your connection.  
• from the AdderLink IP installation CD  
To connect using your Web browser  
• from the RealVNC website  
1 Launch your standard Web browser as usual.  
2 In the Address section, type the address of the AdderLink IP as follows:  
To connect using the VNC viewer  
1 Locate and select the VNC viewer icon  
ð
where v.w.x.y is the IP network address, for example 192.168.0.3  
A connection details dialog will be displayed:  
3 Press  
. A connection attempt will be made. In the browser window,  
select the ‘Connect using built-in Java VNC viewer’ option to download  
a small application that will temporarily empower your browser (on slow  
connections the application download can take several tens of seconds to  
complete). Once complete, a connection details dialog will be displayed:  
Enter the AdderLink IP  
address here and click OK  
If required, select the  
encryption mode - MORE [+]  
The previously entered AdderLink  
IP address will be shown here  
Options button  
Provides a range of viewer and connection settings - MORE [+]  
If required, select the  
encryption mode - MORE [+]  
2 In the ‘Server:’ entry, type the address of the AdderLink IP as follows:  
Options button  
Provides a range of viewer and connection settings - MORE [+]  
v.w.x.y  
where v.w.x.y is the IP network address, for example 192.168.0.3  
4 Make any necessary option/encryption changes and click the OK button  
to proceed. Depending on the options selected, you may need to confirm  
certain items.  
3 Click the OK button. Depending on the options selected, you may need to  
confirm certain items. A connection attempt will be made and if successful,  
an authentication dialog will be displayed:  
5 A second connection attempt will be made and if successful, an  
authentication dialog will be displayed:  
4 Enter your username and password. The viewer window should now open  
and show the current host computer. Note: If the Username entry is blanked  
out then only admin user account is currently defined and only a password is  
required.  
6 Enter your username and password. The viewer window should now open  
and show the current host computer. Note: If the Username entry is blanked  
out then only admin user account is currently defined and only a password is  
required.  
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When using the viewer window  
Using the viewer window  
The viewer window gives you the ability to view and control the AdderLink IP  
and its host computer(s). Its operation is almost identical regardless of whether  
you used the VNC viewer or your Web browser to display it.  
What is the best screen resolution to use?  
The best resolution for your computer is one that is larger than the screen of  
the host computer that you are viewing. This will allow you to see everything  
without scrolling around, as described next.  
The menu bar  
How do I navigate around a larger screen?  
The viewer window presents a menu bar similar to that shown below. Certain  
items within the toolbar are displayed depending upon your access permissions  
and/or the AdderLink IP configuration.  
If the screen that you are viewing has a larger resolution than your viewing  
window you will need to scroll around to see all items. The viewer window  
allows you to ‘bump scroll’. This means that when your mouse cursor bumps  
against the edge of the screen, the screen image will scroll across automatically.  
(VNC viewer only)  
Click the VNC  
icon to view the  
viewer window  
options  
Displays a menu of  
options concerning  
keyboard, video and for the current host  
mouse operation.  
Click to access the  
power on/off options  
Dialogue area  
Indicates your username  
and the host system that  
you are currently viewing.  
This area can also display  
other messages.  
How do I escape from full screen mode?  
Press the F8 button. This button is changeable but is most often set to F8.  
computer.  
Why is the  
This happens when a new host screen is viewed (that has not been viewed  
before). Click the button to perform an auto calibration for the screen and  
button flashing red?  
the mouse. See Auto calibrate for important information about this feature.  
How do I change between host computers?  
The best way to change between host computers is to click the ‘Hosts’ button  
and then select the required computer by name. See Host selection.  
How do I remove traces of moved items from the screen?  
When you move an item or window across the screen, sometimes it can leave  
unsightly trails. These are called artifacts and can be particularly prevalent when  
the connection speed is low. To remove artifacts, click the ‘Controls’ button and  
select the ‘Refresh screen’ option. See Controls.  
Ensures that the Determines the  
mouse pointer optimum video and  
which you move mouse settings for the  
and the mouse  
pointer on the  
host system  
Click to display Allows you  
This option is only  
available to the  
admin user and  
provides access  
to the main  
a list of hosts.  
Choose an  
entry to  
connect to  
that host  
to choose  
between  
Shared and  
Private access  
modes.  
currently selected host  
computer. This button  
will flash red when  
a new host screen is  
encountered. Click this  
button when you first  
visit a new screen.  
How do I make the most of a slow connection?  
The VNC viewer is slightly better suited to slower connections than the browser  
viewer because it offers more options. Click the Options button of the VNC  
viewer when entering the AdderLink IP address during log on.  
configuration  
menus.  
are correctly  
synchronised.  
computer.  
Minimise the Threshold setting  
Ensure that the video Threshold setting is set higher than the automatic setting  
suggests. Tweak this setting manually to ensure the best setting.  
Fewer colours  
Select the Low (64 colours) mode. The Very low option offers hardly any  
improvement and looks a lot worse.  
Rate limit mouse events  
When selected, this mode greatly reduces the mouse movement data that are  
sent to the host computer. When you move the local mouse, the remote cursor  
will catch up roughly once per second.  
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Mouse pointers  
Host selection  
Both viewers use a double mouse cursor to help overcome any delays caused by  
slow connections. When you move your mouse you will see two mouse cursors,  
a local one that responds immediately to your movements and a second, slower  
moving, cursor that represents the current mouse position at the host.  
The Hosts button on the menu bar provides the quickest and most efficient way  
to switch between host computers. This is because the button is close at hand,  
but also because the screen calibration details for each host are reused when  
this method of switching is used. The alternative is to use KVM switch hotkey  
combinations or the KVM switch on screen display.  
For the browser viewer, the local  
cursor is a typical arrow:  
Note: The Hosts button is displayed only when the  
switching details for two or more computers have  
been declared within the configuration section by the  
admin user.  
Local cursor  
To select a host  
1 Click the Hosts button to display a list of computers.  
2 Click the required computer name to view and control it.  
Remote host cursor  
Configure  
This option is displayed only when you are logged on as the ‘admin’ user. When  
selected it provides access to a wide range of AdderLink IP settings.  
For the VNC viewer, the local  
cursor is a dot:  
Local dot cursor  
Remote host cursor  
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Access mode - shared/private  
Auto calibrate  
Up to five users can be simultaneously logged-on (four remote users plus one  
local user) and during normal operation, all are able to see the same view of  
the currently selected host. If you need to perform a sensitive task that should  
not be viewed by other users, you can change the access mode to Private. This  
action blanks the viewer window for all other logged on users.  
When you visit a host computer for the very first time, your viewer needs to  
determine the optimum video and mouse settings for that particular computer.  
The button will remind you to click by flashing red when it encounters a  
new computer screen. Performing this step is important because it can help  
to decrease unnecessary video information being sent across the link, thus  
improving overall performance.  
Note: For the courtesy of other users, this mode should be used sparingly. The  
admin user has the ability to overrule the private setting.  
Once this has been done, providing you use the ‘Hosts’ button to switch  
between host computers, the video settings for each machine will be re-used.  
To change the access mode  
Note: When performing an auto calibration, ensure that the screen image  
is static (no moving images) and also that there are no on-screen displays  
generated by KVM switches (such as host names or menus). This is because they  
may confuse the calculation and can result in a lower overall performance level.  
For the mouse calibration part, ensure that there are no application windows  
located around the upper left corner of the screen. This is because as the mouse  
calibration takes place, the cursor may change (to match the application as it  
skims across the window) and this may confuse the calculation. Also ensure that  
the host system does not have the mouse cursor trails option enabled.  
1 Click one of the arrow buttons adjacent to the  
Shared/Private indicator.  
Power control  
When configured (and where you have access rights) this option allows you to  
control the mains power input to the currently selected host computer.  
Note: This option is generally used to power cycle remote systems that have  
failed to respond. Before switching a system off, ensure that all attempts have  
first been made to power it down through normal means.  
To auto calibrate the screen and mouse  
1 Use the Hosts button to select the required computer.  
2 Click the  
button and then click OK in the subsequent pop-up message.  
To switch a system on or off  
1 Use the Hosts button to select the required computer.  
The screen will appear to freeze for approximately 10 to 60 seconds as  
the necessary calculations are made. Operation will return as soon as the  
calculations are complete.  
2 Click the Power button and then select the Switch on  
or Switch off option, as appropriate.  
Re-synchronise mouse  
If you find that your local mouse pointer and that of the host are not correctly  
synchronised, use this feature to re-align their movements. This operation is also  
selectable from the Controls menu.  
To re-synchronise the mouse  
1 Use the Hosts button to select the required computer.  
2 Click the  
button and then click OK in the subsequent pop-up message.  
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Controls  
When clicked, this button reveals a menu of  
options concerned with keyboard, video and mouse  
operation.  
Resync mouse  
Keyboard control  
This option has the same effect as the button on the  
menu bar and resynchronises the local and remote  
mouse pointers.  
This option displays a keyboard control dialog and is useful for sending keyboard  
combinations (to the host) that are needed regularly or that are trapped by the  
AdderLink IP.  
Refresh screen  
This option refreshes the whole screen image to remove any artifacts from  
moved screen items. This is useful when using very low refresh rates on slow  
speed communication links.  
Enter the  
code here  
Click to send  
the code  
Mouse control  
This option displays a mouse control dialog and is useful when the remote  
cursor is failing to respond correctly to your mouse movements, even after using  
the Resync mouse option.  
The mouse control dialog allows you to control the remote mouse cursor using a  
selection of buttons that you click with your local mouse.  
Click to produce a single  
mouse click for the left,  
centre or right mouse  
buttons  
When entering codes:  
+ means press and hold down the named key,  
– means release the named key.  
Click to produce a  
It is automatically assumed that all keys specified will be released at the end, so  
there is need to specify -Ctrl or -Alt if these keys are to be released together.  
continuous mouse click  
and hold for the left,  
centre or right mouse  
See Appendix 8 for a list of key sequence codes that can be used.  
buttons  
Click to move the remote  
mouse cursor up, down,  
left or right  
Examples:  
Click to calibrate the  
remote mouse  
‘Ctrl + Alt 12’ would be expressed as: +Ctrl+ Alt+1–1+2  
+N means press the ‘N’ key  
+Scroll means press the Scroll lock key  
+Space means press the space key  
Click to display the Restore  
mouse dialog where you can  
reinstate a mouse that has failed  
to operate correctly.  
For advice on which mouse type to  
choose.  
Video settings  
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Video settings  
This dialog provides access to all of the key video settings that determine image  
quality and link performance.  
Setting the Threshold manually  
Occasionally it can be useful to manually adjust the Threshold setting, such as  
when there is a KVM switch OSD banner that cannot be easily removed from the  
display.  
Phase  
Threshold  
The phase setting  
adjusts the alignment  
of the host video  
output and the remote  
system video display to  
achieve the sharpest  
image.  
The threshold  
is effectively a  
noise filter that  
differentiates  
between valid  
video signals and  
background noise  
or inteference.  
This has the  
effect of reducing  
unnecessary video  
signals between the  
AdderLink IP and  
the remote system,  
thus improving  
performance.  
1 Use the ‘Calibrate all’ function to ensure that all other settings are  
optimised.  
2 Click the Threshold left arrow button to decrement the setting by one and  
observe the Display activity indicator.  
3 Repeat step 2 until the Display activity indicator suddenly rises to a much  
higher level (i.e. 50%). This will mean that you have reached the noise  
boundary. At this point, increment the Threshold value by 2 or 3 points to  
achieve an optimum setting.  
Horizontal position  
Determines the  
horizontal position of  
the host screen image  
within the viewer  
window.  
Vertical position  
Determines the  
vertical position  
of the host screen  
image within the  
viewer window.  
Colour, brightness &  
contrast  
Provides an automatic  
setting button to  
optimise these three  
important video  
constituents for the  
current host and  
connection speed.  
Calibrate all  
Click to  
Display activity  
Indicates the level  
of video activity  
currently in  
determine the  
optimum settings  
for all aspects of  
video the video  
connection from  
the host system.  
progress.  
All settings can be individually subjected to an auto configuration (click the  
appropriate ‘Auto’ button) and the most can also be manually adjusted.  
Use the ‘Calibrate all’ button to automatically determine the optimum settings  
for all items.  
Note: Before using the Calibrate all option, ensure that there are no on-screen  
display elements generated by any connected KVM switch (such as a host name  
label or menu). Due to the differing video rates of these items compared to the  
video image from the host itself this can confuse the calibration process into  
giving a much higher Threshold rate than is necessary, thus slowing the video  
response.  
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Connecting via dial up (modem or ISDN) link  
If you need to enter a port number  
When you use a modem or ISDN link to make the connection, the AdderLink  
IP uses standard network protocols to create a private two-device network.  
This approach ensures consistency and allows you to use exactly the same VNC  
viewer or browser to view the hosts systems. This is achieved using PPP (Point to  
Point Protocol) and means that you need to use a dial-up networking method to  
initiate the connection. Such software is standard with operating systems such  
as Windows, Linux and Mac OS.  
Usually, when you make a network connection to the AdderLink IP (either  
using the VNC viewer or a Web browser) you simply enter the IP address, i.e.  
192.168.0.3. However, if a special configuration is necessary, then you may be  
asked to specify a port number as well as the IP address.  
To enter a port number in a Web browser  
1 Enter the required IP address in the usual Address box,  
To initiate a dial up link  
1 Using a system that has a modem or ISDN adapter installed, locate the  
dial-up networking option on your system. Please refer to your system  
documentation for more information.  
2 At the end of the IP address, add a single colon and then enter the port  
number (in this example, the required port number is 200),  
2 Using the dial-up networking option, enter the telephone/ISDN number  
where the AdderLink IP can be contacted.  
3 Continue with the standard Web browser instructions.  
To enter a port number in VNC viewer  
1 Enter the required IP address in the usual ‘Server’ box,  
3 Initiate the call and when the link is made, continue with either the standard  
Note: For the viewer network connection address, you must use the IP  
address that the admin user has set as the Server address (or PPP server IP  
address) within the Modem configuration screen.  
2 At the end of the IP address, add two colons and then enter the port  
number (in this example, the required port number is 115900),  
3 Continue with the standard VNC viewer instructions.  
Downloading VNC viewer from the AdderLink IP  
The AdderLink IP has the ability to distribute its own VNC viewer application.  
To download the VNC viewer  
1 Open your Web browser.  
2 Enter the network address where the AdderLink IP is situated (in the form:  
3 In the opening AdderLink IP screen, click the link that offers to download the  
secure VNC viewer ‘from the unit’.  
4 Save the download file (vncviewer.exe) to your system.  
5 Select and run the downloaded file and then connect to the AdderLink IP  
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Viewer encryption settings  
Supported web browsers  
The web browser viewers and VNC viewers (of level 4.0b5S or higher) offer four  
encryption options. The resulting actions of certain options depend upon how  
the AdderLink IP to which you are connecting is configured:  
The following web browsers have been tested and found to work correctly with  
AdderLink IP.  
Windows  
• Internet Explorer 5.50 and above,  
Always on - This setting will ensure that the link is encrypted, regardless of  
the AdderLink IP encryption setting.  
with Microsoft [Java] Virtual Machine (release 5.50).  
with Java 2 Runtime Environment 1.3 or above.  
Let server choose - This setting will follow the configuration of the  
AdderLink IP. If the AdderLink IP has a preference to encrypt the link, then it  
will be so, otherwise the link will not be encrypted.  
Linux  
Prefer off - This setting will configure an un-encrypted link if the AdderLink  
• Netscape 4.61 and above,  
IP will allow it, otherwise it will be encrypted.  
with Java 2 Runtime Environment 1.1 or above.  
• Opera,  
Prefer on - If the AdderLink IP allows it, this setting will configure an  
encrypted link, otherwise it will be un-encrypted.  
with Java 2 Runtime Environment 1.1 or above.  
Whenever encryption does take place, the viewer will first need to create the  
necessary secure key before the connection process can continue.  
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Further information  
This chapter contains a variety of information, including the following:  
• Getting assistance - see below  
Troubleshooting  
Remote network users are unable to contact the AdderLink IP  
• Check that the correct address is being used by the remote users.  
Troubleshooting - see right  
• Appendices  
• Check the network settings. Check that the users network address has not  
been excluded in the IP access control section.  
• Appendix 4 - Browser viewer options  
• Appendix 7 - Cable specifications  
• Appendix 8 - Hotkey sequence codes  
• If the AdderLink IP is situated behind a firewall, check that the relevant ports  
are being allowed through the firewall and are being correctly routed.  
• Check the front panel indicators, the LNK indicator should be on. If the  
network link is a 100Mbps connection, the 100 indicator should also be on.  
The remote cursor is not correctly responding to my mouse movements  
Recalibrate the mouse. When doing so, ensure that the host system does  
not have mouse cursor trails enabled and that the top left corner of the  
screen is clear of application windows.  
When logging on using VNC viewer, I cannot enter a username  
• Either, the VNC viewer is an old version (download a new one) or only the  
admin user has been configured on the AdderLink IP.  
Getting assistance  
If you are still experiencing problems after checking the list of solutions in the  
Troubleshooting section then we provide a number of other solutions:  
Adder Technology website www.adder.com  
Check the Support section of our website for the latest solutions and driver  
files.  
Email support@adder.com  
Fax  
in the UK:  
in the US:  
01954 780081  
+1 888 275 1117  
Phone  
in the UK:  
in the US:  
01954 780044  
+1 888 932 3337  
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Appendix 1 - Local configuration menus  
This section covers the control menus that are available when you are using the  
locally connected keyboard, video monitor and mouse.  
To access the local configuration menus  
• On the locally connected keyboard, simultaneously press  
.
Note: If the standard hotkeys (CTRL + ALT) have been changed, then you  
need to use those keys together with C to access the menus.  
AdderLink IP Control  
Logoff  
Restore Mouse Functions  
If you are not logged on as the  
‘admin’ user then the Configuration  
menu will not be available.  
Configuration  
Access Mode Shared  
Host  
Email server  
Use the Host entry to switch to the  
required host computer (when a KVM  
switch is used).  
Return To Host  
Select the ‘Configuration’ option to display:  
AdderLink IP Configuration  
Unit Configuration  
Network Configuration  
Modem Configuration  
Select the required option:  
Reset Configuration  
Back  
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Unit configuration  
This page provides access  
to a selection of both basic  
and fundamental settings  
for the AdderLink IP.  
AdderLink IP Unit Config  
To get here  
1 Use the local keyboard and log on as the ‘admin’ user.  
Hardware  
Firmware  
Rev 1  
Version 1.4  
2 Press  
(hotkeys may be different).  
Keybd Layout UK  
Admin Passwd  
Unit Name  
3 Select ‘Configuration’.  
4 Select ‘Unit configuration’.  
Hot Keys  
Screensaver  
Time  
Ctrl+Alt  
10 mins  
21 : 27 : 31  
Date  
15  
Apr  
2004  
Encryption  
Prefer Off  
Save  
Cancel  
Screensaver  
Keybd layout  
Use the left and right arrow keys to select an appropriate period of inactivity on  
the local keyboard or mouse before a screensaver is displayed and the user is  
logged out. This setting applies to local users only and once the screensaver is  
displayed, for security purposes the user is required to log in again. The timeout  
period can be selected between 5 minutes and 1 day (24 hours), it cannot be  
disabled. Note: The Idle timeout option serves a similar purpose for remote  
connections.  
Use the arrow buttons to match the keyboard layout expected by the host  
system.  
Admin password  
Enter the password that will be used to gain administrator access to the  
AdderLink IP. There can only be one admin user and only that user is given  
access to the configuration menus. The admin password background will be  
red until a reasonably secure password has been entered, although this is only  
advisory as any password or no password may be entered.  
Time and date  
Use the left and right arrow keys to select the correct time and date. The time  
entry uses the 24 hour clock notation. The internal real time clock will continue  
to run for roughly one week without power to the AdderLink IP, after that it will  
be lost and require resetting. Use the up and down arrow keys to move between  
each of the sections within the time and date entries.  
Unit name  
The name entered here will be displayed on the local menus and the remote  
VNC/browser windows.  
Hot keys  
Use the left and right arrow keys to select an appropriate hot key sequence for  
the locally connected keyboard. This sequence is used in combination with other  
keypresses to access the on-screen menus and to change between hosts. The  
options are: Ctrl+Alt (default), Ctrl+Shift, Alt+Shift, Alt Gr, Left + Right Alt, Left  
Ctrl + Alt or Right Ctrl + Alt.  
Encryption  
Three options are available: Always on, prefer off, prefer on. The one to choose  
depends on the specific details of your installation - see Encryption settings for  
details. The use of encryption imposes a slight performance overhead of roughly 10%  
but is highly secure against third party intrusion.  
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Network configuration  
This page allows you to  
configure the various  
aspects of the IP port and its  
relationship with the local  
network.  
To get here  
AdderLink IP Network Config  
MAC Address 00:0F:58:00:00:04  
1 Use the local keyboard and log on as the ‘admin’ user.  
2 Press  
(hotkeys may be different).  
Use DHCP  
IP Address  
Net Mask  
Gateway  
No  
3 Select ‘Configuration’.  
192.168.42.154  
255.255.255.0  
4 Select ‘Network configuration’.  
VNC Port  
HTTP Port  
5900  
80  
Clear IP Access Control  
Save Cancel  
MAC address  
Gateway  
Media Access Control address – this is the unique and unchangeable code that  
was hard coded within your AdderLink IP unit when it was built. It consists of  
six 2-digit hexadecimal (base 16) numbers separated by colons. A section of  
the MAC address identifies Adder Technology as the manufacturer, while the  
remainder is effectively the unique electronic serial number of your particular  
unit.  
This is the address of the device that links the local network (to which the  
AdderLink IP is connected) to another network such as the Internet. Usually  
this is a network switch or router and it will be used whenever a device to be  
contacted lies outside the local network.  
VNC port  
This is the logical link through which communications with a remote VNC viewer  
will be channelled (see What is a port?). The default setting is 5900 which is  
a widely recognised port number for use by VNC software. However, in certain  
circumstances it may be advantageous to alter this number - see Security issues  
with ports for more details.  
Use DHCP  
DHCP is an acronym for ‘Dynamic Host Configuration Protocol’. Its function is  
particularly useful when connecting to medium size or larger networks, such  
as the Internet. When this option is selected, your AdderLink IP will attempt to  
locate a DHCP server on the network. If such a server is located, it will supply  
three things to the AdderLink IP: an IP address, an IP network mask (also known  
as a Subnet mask) and a Gateway address. These are not usually granted  
permanently, but on a ‘lease’ basis for a fixed amount of time or for as long as  
the AdderLink IP remains connected and switched on. Discover allocations.  
Note: The VNC port and HTTP port can be set to the same port number in order  
to simplify router and firewall configuration. If this is done then the AdderLink IP  
will “listen” for both types of traffic on the single port.  
HTTP port  
This is the logical link through which communications with a remote web  
browser will be channelled. The default setting of 80 is an established standard  
for web (HTTP – HyperText Transfer Protocol) traffic though this can be changed  
to suit your local network requirements.  
IP address  
This is the identity of the AdderLink IP within a network. The IP address  
can be thought of as the telephone number of the AdderLink IP. Unlike the  
MAC address, the IP address can be altered to suit the network to which it is  
connected. It can either be entered manually or configured automatically using  
the DHCP option. When the DHCP option is enabled, this entry is greyed out.  
Clear IP access control  
This option removes all entries from the IP access control feature within the  
AdderLink IP. The IP access control feature (configurable by a remote admin user)  
allows certain network address ranges to be denied access to the AdderLink IP.  
If set incorrectly, it is possible to exclude all network users and so this option  
provides an emergency recovery point.  
Net mask  
Also often called the ‘subnet-mask’, this value is used alongside the IP address  
to help define a smaller collection (or subnet) of devices on a network. In this  
way a distinction is made between locally connected devices and ones that are  
reachable elsewhere, such as on the wider Internet. This process helps to reduce  
overall traffic on the network and hence speed up connections in general.  
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Modem configuration  
This page allows you to  
configure the COM1 serial  
port located at the rear of  
the AdderLink IP.  
To get here  
AdderLink IP Modem Config  
1 Use the local keyboard and log on as the ‘admin’ user.  
2 Press  
(hotkeys may be different).  
Server IP  
192.168.3.1  
192.168.3.2  
115200  
3 Select ‘Configuration’.  
Client IP  
Baud Rate  
Init String  
4 Select ‘Modem configuration’.  
ATZHS0=1  
Initialize Port  
Restore Defaults  
Save  
Cancel  
Server IP / Client IP  
Init string  
When a user dials into the AdderLink IP via a modem or ISDN adapter, the  
AdderLink IP sets up a temporary two-device network using PPP (Point to Point  
Protocol). For this purpose, both devices must have ‘dummy’ IP addresses so that  
they can communicate correctly. These two addresses can be almost anything  
expressed in the quad octet format (i.e. 192.168.3.1.). However, it is advisable  
not to make them the same as the real IP addresses used by either the remote  
system or the AdderLink IP.  
The codes entered here are used to prepare the connected modem or ISDN  
terminal adapter for use with the AdderLink IP. The default code is a Hayes-  
compatible string to configure auto answer mode and would be understood by  
the vast majority of modem/ISDN devices. The code is sent when the AdderLink  
IP is first switched on or whenever the Initialize button is clicked.  
Initialize port  
When selected, this option sends the characters entered in the ‘Init string’ field  
to the connected modem or ISDN terminal adapter.  
Baud rate  
This option configures the speed of the serial connection between the AdderLink  
IP and a connected modem or ISDN terminal adapter. The default setting is  
115200. The other communication settings are fixed as: No parity, 8 bit word, 1  
stop bit.  
Restore Defaults  
When selected, this option resets the ‘Baud rate’ and ‘Init string’ values to their  
original default settings.  
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Reset configuration  
This option allows you  
to completely reset the  
AdderLink IP.  
To get here  
AdderLink IP Reset Config  
1 Use the local keyboard and log on as the ‘admin’ user.  
2 Press  
(hotkeys may be different).  
WARNING: Continuing will cause  
your existing configuration to  
be erased.  
3 Select ‘Configuration’.  
4 Select ‘Reset configuration’.  
The unit will then reset and  
require re-configuring before  
it can be used.  
DO YOU WISH TO CONTINUE?  
RESET  
Cancel  
WARNING: This process will remove all settings and return the unit to use its  
original state. A complete reconfiguration will be required before it can be used.  
To reset the AdderLink IP configuration  
1 With the RESET option highlighted, press  
.
2 The first screen of the initial configuration process will be displayed. See  
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Clear IP access control  
This option removes all entries from the IP access control feature within the  
AdderLink IP.  
What is IP access control?  
The IP access control feature (configurable by a remote admin user) allows  
certain network address ranges to be denied access to the AdderLink IP. If set  
incorrectly, it is possible to exclude all network users and so this option provides  
an emergency recovery point.  
To clear IP access control  
1 Use the local keyboard and log on as the ‘admin’ user.  
2 Press  
(hotkeys may be set differently).  
3 Select ‘Configuration’.  
AdderLink IP Network Config  
MAC Address 00:0F:58:00:00:04  
4 Select ‘Network  
configuration’.  
5 Highlight the ‘Clear IP  
access control’ option  
Use DHCP  
IP Address  
Net Mask  
Gateway  
No  
192.168.42.154  
255.255.255.0  
and press  
.
VNC Port  
HTTP Port  
5900  
80  
Clear IP Access Control  
Save Cancel  
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Appendix 2 - VNC viewer connection options  
When you are connecting to  
the AdderLink IP using the VNC  
viewer, a number of options are  
available.  
IMPORTANT: If you make any changes to the options given here and wish to  
retain them for successive connection sessions, you must save the changes.  
To do this, change to the ‘Defaults’ tab and click the ‘Save as defaults’ button.  
Click here to access the options  
There are five tabbed pages of options:  
Colour/Encoding  
Auto select  
Colour level  
When ticked, this option will  
examine the speed of your  
connection to the AdderLink IP and  
apply the most suitable encoding  
method. This option is suggested for  
the majority of installations.  
This section allows you to select the most appropriate colour level for the speed  
of the connection to the AdderLink IP. Where the connection speed is slow or  
inconsistent there will be a necessary compromise between screen response and  
colour depth.  
Full – This mode is suitable only for fast network connections and will pass  
on the maximum colour depth being used by the host system.  
Medium (256 colours) – This mode reduces the host system output  
to a 256 colour mode and is more suitable for ISDN and fast modem  
connections.  
Preferred encoding  
There are three manually selectable  
encoding methods which are  
accessible when the Auto select  
option is unticked.  
Low (64 colours) – This mode is suitable for slower modem connections  
and reduces the host system output to 64 colours.  
ZRLE – This is a highly compressed method that is best suited to slow  
Very low (8 colours) – This mode provides very rudimentary picture  
quality and hardly any speed advantage over the 64 colour setting. You are  
recommended not to use this mode.  
modem connections.  
Hextile – This method offers better performance than the ZRLE when used  
over a high speed network because there is no need for the AdderLink IP to  
spend time highly compressing the data.  
Raw – This is a primitive, uncompressed method that is mainly used for  
technical support issues. You are recommended not to use this method.  
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Inputs  
Misc  
Send pointer events to server  
Shared connection (do not dis-  
When un-ticked, the VNC viewer  
will not send mouse movement or  
click data to the AdderLink IP or host  
system.  
connect other viewers)  
This option does not apply to  
AdderLink IP connections.  
Full screen mode  
Send keyboard events to server  
When un-ticked, the VNC viewer  
will not send keyboard information  
to the AdderLink IP or host system.  
When ticked, the VNC viewer will  
launch in full screen mode. Use the  
menu key (usually F8) to exit from  
full screen mode.  
Send clipboard changes to server  
This feature is restricted to software  
server versions of VNC and has no  
effect on AdderLink IP installations.  
Render cursor locally  
This option does not currently apply  
to AdderLink IP connections.  
Allow dynamic desktop resizing  
Accept clipboard changes from server  
This feature is restricted to software server versions of VNC and has no effect on  
AdderLink IP installations.  
When ticked, the viewer window will be automatically resized whenever the  
host systems screen resolution is altered.  
Only use protocol version 3.3  
Enable 3-button mouse emulation  
This option does not apply to AdderLink IP connections.  
This feature allows you to use a 2-button mouse to emulate the middle button  
of a 3-button mouse. When enabled, press the left and right mouse buttons  
simultaneously to create a middle button action. You are advised to generally  
use a 3-button mouse.  
Beep when requested to by the server  
When ticked, your local system will beep in response to any error beeps emitted  
by the AdderLink IP.  
Rate-limit mouse move events  
When ticked, this feature reduces the mouse movement information that is sent  
to the AdderLink IP and host system. This is useful for slow connections and you  
will notice that the remote cursor will catch up with the local cursor roughly  
once every second.  
Menu key  
This feature allows you to select which function key is used to display the VNC  
viewer options menu. The menu key is only way to exit from the full screen  
viewer mode.  
IMPORTANT: If you make any changes to the options given here and wish to  
retain them for successive connection sessions, you must save the changes.  
To do this, change to the ‘Defaults’ tab and click the ‘Save as defaults’ button.  
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Identities  
Defaults  
This feature helps your VNC viewer  
Reload defaults  
to confirm that a revisited AdderLink  
IP is genuine and not another device  
masquerading as an AdderLink IP.  
The list given will retain the identities  
of all visited AdderLink IP units (that  
have full security enabled).  
When clicked, all connection options  
are returned to the default settings  
that are currently saved.  
Save as defaults  
When clicked, saves the current  
connection options as the default set  
that will be used in all subsequent  
VNC connections.  
When you first make a secure  
connection to the AdderLink IP,  
the security information for that  
AdderLink IP unit is cached within  
this Identity tab (i.e. the AdderLink  
IPs identity” is known). The  
next time that you connect to the  
Save configuration file as...  
Allows you to save the current  
settings so that they can be copied  
from one viewer to another.  
AdderLink IP, its identity is checked  
against the stored version. If a mismatch is found between the current and the  
stored identities then a warning will be issued to you.  
If an existing AdderLink IP is fully reconfigured then it will need to issued with  
a new identity. In this case the previous identity, listed in this tab, should be  
removed so that a new identity can be created on the next connection.  
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Appendix 3 - VNC viewer window options  
Click the VNC icon in the top left corner of the viewer window to display the  
window options:  
Standard window control items  
Full screen  
Expands the VNC viewer window to fill the whole screen  
with no visible window edges or toolbar. Press F8 to re-  
display this menu.  
Send F8  
Passes the F8 function key code to the AdderLink IP and  
host system. This is necessary because F8 is trapped by the  
VNC viewer for use as the trigger for this options menu.  
Send Ctrl-Alt-Del  
Passes a Ctrl-Alt-Del sequence to the host system.  
New connection...  
Displays the connection dialog so that you can log on to a  
different AdderLink IP or VNC server location.  
Options...  
Displays the full range of connection options - see  
Appendix 2 for more details.  
Save options...  
Allows you to save the current VNC connection options  
for use during the next session.  
Connection info...  
Displays various connection and display details.  
About...  
Displays information about your VNC viewer.  
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Inputs  
Appendix 4 - Browser viewer options  
When you are connecting to the  
AdderLink IP using a Web browser, a  
number of options are available.  
View only (ignore mouse & keyboard)  
When ticked, the viewer will not send keyboard or mouse information to the  
AdderLink IP or host system.  
Accept clipboard from server  
This feature is restricted to software server versions of VNC and has no effect on  
AdderLink IP installations.  
Click here to access the options  
Send clipboard to server  
There is a single page of options:  
This feature is restricted to software server versions of VNC and has no effect on  
AdderLink IP installations.  
Encoding and colour level  
Auto select  
Security  
When ticked, this option will examine  
the speed of your connection to the  
AdderLink IP and apply the most  
suitable encoding method. This option is  
suggested for the majority of installations.  
512 bits (low security)  
Selects the lowest level of encoding for communications between the browser  
and the AdderLink IP.  
1024 bits (medium security)  
Selects the middle level of encoding for communications between the browser  
and the AdderLink IP.  
Preferred encoding  
There are three manually selectable  
encoding methods which are accessible  
when the Auto select option is unticked.  
2048 bits (high security)  
Selects the highest level of encoding for communications between the browser  
and the AdderLink IP.  
ZRLE – This is a highly compressed  
method that is best suited to slow  
modem connections.  
Misc  
Hextile – This method offers better  
performance than the ZRLE when  
Shared (don’t disconnect other viewers)  
This feature is restricted to software server versions of VNC and has no effect on  
AdderLink IP installations.  
used over a high speed network  
because there is no need for the  
AdderLink IP to spend time highly compressing the data.  
Render cursor locally  
Raw – This is a primitive, uncompressed method that is mainly used for  
When ticked, you will see two mouse cursors, a local that responds immediately  
to your movements and a second, slower moving, cursor that represents the  
current mouse position at the host. If this option is unticked, then the local  
cursor will be omitted. Note: Many common versions of Java in Web browsers  
do not have the facility to switch off the local cursor. Sun Java should be used if  
you need higher functionality.  
technical support issues. You are recommended not to use this method.  
Colour level  
The colour level is fixed at Medium (256 colours) for almost all browsers.  
Fast CopyRect  
This feature is restricted to software server versions of VNC and has no effect on  
AdderLink IP installations.  
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Appendix 5 - Remote configuration menus  
This section covers the configuration menus that are available to remote admin  
users using either the VNC viewer or the browser methods of access.  
To access the remote configuration menus  
• Click the Configure button in the top right  
corner of the window when logged on as  
the admin user.  
Main configuration menu  
Logged on users  
Indicates the current users  
irrespective of whether they are  
connected locally, by modem/  
ISDN or via a network.  
Click the required option  
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User accounts  
To get here  
1 Using VNC viewer or a browser, log on as the ‘admin’ user.  
This section allows you to manage up to sixteen separate accounts.  
2 Click the ‘Configure’ button in the top right corner.  
3 Click the ‘User accounts’ option.  
The first of the sixteen accounts is the admin account and is the only account  
with access rights to the configuration menus. The user name and access rights  
are fixed for the admin account, the only change possible for this account is the  
password.  
There are fifteen user account positions.  
User Name  
All user names must consist of lower case characters or numbers only. No  
symbols or upper case characters are permissible. The user name can be  
between 1 and 16 characters in length.  
Password  
Passwords are case sensitive and can include certain keyboard symbols. The  
password can be between 1 and 16 characters in length. It is important to note,  
however, that the password background remains shaded in amber until the  
AdderLink IP considers your entered password to be cryptographically strong.  
This is best achieved using a mixture of more than six letters and numerals.  
Local  
When ticked, the selected user can gain access using the local KVM console  
directly connected to the AdderLink IP.  
Modem  
When ticked, the selected user can gain access via a modem or ISDN link  
(requires external modem/ISDN equipment to be connected to the AdderLink).  
Remote  
When ticked, the selected user can gain access via an IP network link, such as  
a local intranet or the wider Internet (depending on how the AdderLink IP is  
connected).  
Power  
To create a new account  
When ticked, the selected user will be permitted to control the power input to  
host systems (requires optional power control switch unit(s) to be fitted).  
1 Enter the required User Name to activate that position (the Password and  
access tick box positions will become editable).  
2 Optionally enter a password for the user account.  
3 Tick/untick the Local, Modem, Remote and Power options that are  
appropriate to the user.  
4 Click the Save button to register your changes.  
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