Actiontec electronic Network Router Wireless Ready User Manual

Wireless–Ready

DSL Gateway

User Manual

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Locating Computer Information

Locating Windows Operating System Files

Wiring Information

Computer Security

Securing the Gateway and Computer

Specifications

General

Wireless Operating Range

LED Indicators

Environmental

Glossary

Notices

Regulatory Compliance Notices

Modifications

Limited Warranty

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Introduction

Thank you for purchasing the Actiontec Wireless-Ready Gateway. The Gateway is

the simplest way to connect a multiple number of computers to a single high-

speed broadband connection. This easy-to-use product is perfect for the home

office or small business. If you want to take your computing to the next level, the

Actiontec Wireless-Ready DSL Gateway is one of the keys to your success.

Package Contents

ꢀ Four-port Actiontec Wireless-Ready DSL Gateway

ꢀ Power adapter

ꢀ Ethernet cable

ꢀ

USB cable

ꢀ Installation CD

ꢀ User guide and quick start guide

ꢀ Warranty and registration card

Minimum System Requirements

ꢀ Active DSL service

ꢀ Computer with an 10 Mbps or 10/100 Mbps Ethernet connection

ꢀ Microsoft Windows 95, Windows 98, Windows 98 Second Edition (SE),

Windows Millennium Edition (Me), Windows NT 4.0, Windows 2000,

Windows XP, Mac OS 7.1+, Mac OS 8.0+, Mac OS 9.0+, or Mac OS X+

Note: USB LAN port is not supported with Microsoft Windows

95, Windows NT 4.0, and Mac OS

☞

ꢀ Internet Explorer 4.0 or higher (5.x recommended) or Netscape Navigator

4.0 or higher (4.7 recommended)

ꢀ

TCP/IP network protocol installed on each computer

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Actiontec Wireless-Ready DSL Gateway

Technical Support

Actiontec Electronics prides itself on making high-quality, durable, high-perform-

ance products. If you need assistance, the Actiontec Technical Support Department is

available every day from 6 A.M. to 11 P.M. (MST) to provide professional support.

Actiontec Electronics, Inc.

760 N. Mary Avenue

Sunnyvale, CA 94085

Technical Support

Phone: 719-884-8300

E-mail: [email protected]

Internet: www.actiontec.com/support

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Connecting

the Gateway

The instructions that follow parallel closely with the steps contained in the Installation

Buddy, which provides a visual guide to setting up the Gateway. It is recommended

that the user run the Installation Buddy first, before attempting any other procedures.

To set up the Gateway, the user must first connect it to a computer via USB or

Ethernet cable. After connecting this first computer, other computers can be added

to the home network via USB, Ethernet, or wirelessly (see “Connecting Additional

Computers on page xx).

Connecting the Power and DSL Cable

1. Get the DSL Gateway from your DSL Quick Start Kit and take it out of the bag.

2. Get the Power Cord out of the Black Bag and plug the smaller end of the

Power Cord into the Black Port located on the back of the DSL Gateway.

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Actiontec Wireless-Ready DSL Gateway

3. Confirm that the Power Light on the DSL Gateway is green.

4. Get the Phone Line Splitter out of the Black Bag.and plug the thin, rectan-

gular end of the Splitter into the Phone Jack closest to your computer

5. Get the Black DSL Cable out of the Black Bag. and plug one end of the DSL

Cable into the DSL Port located on the back of the DSL Gateway.

6. Plug the other end of the DSL Cable into one of the two ports on the Splitter

plugged into the Phone Jack closest to your computer.

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Chapter 2 Connecting the Gateway

7. Confirm that the Power and Internet Lights on the DSL Gateway are solid

green.

Note: If the Internet Light continues to blink, confirm you have

☞

received notification from your DSL Service Provider that your

DSL service is on. Otherwise, contact your DSL Service Provider

immediately.

Connecting to a Computer

There are two ways to connect the Gateway to a computer: Ethernet or USB cable.

Ethernet

1. Get the Ye l l ow Ca b l e from the Ye l l ow Bag, and plug one end of the Yellow

Cable into one of the Ye l l ow Por t s on the back of the DSL Gateway. The

Yellow Cable can be plugged into any of the Yellow Ports.

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Actiontec Wireless-Ready DSL Gateway

2. Plug the loose end of the Ye l l ow Ca bl e into the Ethernet Port on the back of

the computer.

3. Confirm that one of the four Ethernet Network Lights on the DSL Gateway

is green (this may take a few moments).

Note: If none of the Ethernet Network Lights glows green,

☞

check the Yellow Cable and ensure it has been connected prop-

erly.

USB

1. Get the Purple Cable from the Purple Bag and plug one end of the Purple

Cable into the Purple Port on the back of the Gateway.

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Chapter 2 Connecting the Gateway

2. Plug the loose end of the Purple Cable into the USB Port on the front or

back of your computer.

Connecting the Phone Filters

Phone filters separate the DSL signal from the voice signal on the phone line to

allow the user to talk on the phone and be online at the same time. All devices

using the same phone line (the same phone number) as the DSL connection

require phone filters, including telephones, fax machines, caller ID boxes, and

answering machines.

To install a phone filter:

1. Unplug the device (telephone, answering machine, etc.) from the phone jack.

Caution: DO NOT unplug the black DSL Line from the phone

ꢀ_{jack near your computer.}

2. Open the Clear Bag and remove the phone filters. The bag should contain

four small phone filters and one wall-mount phone filter.

If a wall-mount telephone needs a phone filter, use the wall mount phone filter.

Take the telephone off of the wall and install the wall-mount phone filter in the

phone jack, securing it with the screws (see the figure on the next page, after Step

3). For other devices that need phone filters, use the small phone filters.

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Actiontec Wireless-Ready DSL Gateway

3. Plug a phone filter into the phone jack.

4. Plug one end of the phone cable into the phone jack and keep the other end

attached to the device.

5. Repeat steps 1-4 for every other device that shares a phone line with the DSL

connection.

Connecting Network Computers

Other computers can be connected to the Gateway to form a network. The net-

work computers can be connected to the Gateway in three ways: Ethernet, USB, or

wirelessly.

Ethernet

Use the procedure for connecting the first computer to the Gateway via Ethernet

(see “Ethernet” on page xx) to connect network computers, substituting a stan-

dard, straight-through Ethernet cable for the yellow cable. Up to four network

computers can be connected to the Gateway via Ethernet.

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Chapter 2 Connecting the Gateway

USB

Use the procedure for connecting the first computer to the Gateway via USB (see

“USB” on page xx) to connect network computers, substituting a standard, USB

cable for the purple cable. Only one computer can be connected to the Gateway

via USB.

Wireless

Note: Computers to be added to the network wirelessly must have

wireless capabilities (PCI wireless adapter, USB wireless adapter,

etc.).

☞

1. Insert an Actiontec Wireless Adapter PC Card into the upper slot of the Gateway’s PC

Card slots.

2. Confirm the Wireless LED is glowing solid green.

3. To connect your wireless client (computer with wireless capabilities) to the

Gateway, enter the following in the wireless client’s settings:

Network name (SSID): ACTIONTEC

Encryption: None, or disabled

Refer to the documentation that came with the wireless adapter for more

information on how to set the Network name (SSID) and encryption.

The computer is now connected to the network wirelessly.

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Configuring

the Gateway

Once the Gateway has been connected to a computer, it must be configured. Use

the following procedure.

1. If you connected the DSL Gateway correctly, a “Congratulations” window

appears. Click Next.

2. The first “Actiontec Installation Buddy” window appears. Read the instruc-

tions onscreen, select the type of ISP protocol, then click Next. (If you chose

“RFC 1483,” go to Step 4.)

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Actiontec Wireless-Ready DSL Gateway

3. In the next window, type in the User ID and Password. If the ISP doesn’t

require this information, check the appropriate box. Click Next.

4. In the next window, select the type of Internet protocol your ISP connection

uses (Static IP or Dynamic IP [DHCP]), then click Next. (If “Dynamic IP”

was chosen, go to Step 6.)

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Chapter 3 Configuring the Gateway

5. In the next window, type in the IP Address, Subnet, Gateway, DNS 1, and

DNS 2 addresses in their respective text boxes. Depending on your connec-

tion, you may not have to type an address in every text box.

6. The last window appears. Click Finish to exit the Installation Buddy.

The installation of the DSL Gateway is complete.

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Actiontec Wireless-Ready DSL Gateway

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Using Qwest DSL

Qwest DSL operates over home or business phone lines equipped with Qwest DSL

service. For this reason, the Qwest DSL connection is not portable; it can’t be

accessed while away from home or business. To connect while traveling, ask the

ISP about a dial-up account. Most Qwest DSL ISPs provide a dial-up account for

free, while others charge a minimal fee.

Qwest DSL is a highly reliable service, but it is possible to have a dial-up connec-

tion in the unlikely event that problems arise with the DSL service. Most Qwest

DSL ISPs provide a dial-up account for free. If not, there are a number of free

Internet providers whose products make great backup Internet access in the

unlikely event they are ever needed.

Connecting to the Internet

Whether connecting via Point-to-Point Protocol (PPPoE, PPPoA) or Bridging

Mode (RFC 1483), after connecting and configuring the Gateway, the Internet

connection is always on. Therefore, to connect or reconnect to the Internet, simply

turn on your computer, open the Web browser and go to the Web site of your

choice. No further set up is needed.

Disconnecting from the Internet

To disconnect from the Internet, close the Web browser. To completly disengage,

turn off the computer.

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Basic Setup

This section is a guide through a basic configuration of the Gateway, including

how to connect the Gateway to the ISP.

Basic Setup

To configure the gateway for basic operation:

1. Open the Web browser. In the address bar, enter

http://192.168.0.1

then press Enter on the keyboard.

2. The “Main Menu” screen appears. Select Setup/Configuration.

3. Follow the instructions in the “Set Up/Configuration” screen, then click Begin

Basic Setup.

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Actiontec Wireless-Ready DSL Gateway

4. Complete the two steps listed in the “Basic Setup” screen, then click Next.

6. Enter the User Name and Password provided by the ISP in the “DSL

Broadband Connection - PPPoE” screen. Click Next.

Note: If the ISP uses a connection method other than PPPoE

(DHCP or Static IP, for example) see “Advanced Setup” to con-

nect the Gateway.

☞

7. Click Save and Restart in the “Save and Restart” screen.

8. The “Congratulations” screen appears. The Gateway is successfully configured.

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Chapter 5 Basic Setup

The power LED flashes rapidly while the Gateway restarts, then glows steadily

green when fully operational. The Gateway is now configured and users can start

surfing the Web.

If an error stating the Web browser was unable to connect to the Internet appears,

check the configuration settings. Ensure all the information required by the ISP is

entered correctly.

Gateway Features

This section contains a quick description of the Gateway’s LEDs and switches.

Power LED - The Power LED displays the Gateway’s current status. If the Power

LED glows steadily green, the Gateway is receiving power and fully operational.

When the Power LED is rapidly flashing, the Gateway is initializing. If the Power

LED is not illuminated when the power adapter is plugged in, the Gateway has suf-

fered a critical error and technical support should be contacted.

Internet LED - When the Internet LED glows steadily, the Gateway is connected

to the ISP.

Wireless LED - When the Wireless LED glows steadily, the Gateway is ready for

wireless networking.

Ethernet Network LED - The Ethernet Network LEDs glow when a network link

is established with a computer. A flashing LED signifies network traffic across the

specific Ethernet connection.

Reset Switch - Depressing the reset switch for one or two seconds will reset the

Gateway. To restore the Gateway’s factory default settings, depress and hold the

Reset Switch for approximately 10 seconds.

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Actiontec Wireless-Ready DSL Gateway

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Chapter 5 Basic Setup

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Actiontec Wireless-Ready DSL Gateway

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Advanced Setup

This section contains information concerning advanced configuration, such as

wireless settings, remote management, and Web site blocking.

Accessing Advanced Setup

To access the Advanced Setup configuration screens, follow these instructions:

1. Open the Web browser. In the address bar enter:

http://192.168.0.1

then press Enter on the keyboard.

2. The “Main Menu” screen appears. Select Setup/Configuration.

3. In the “Set Up/Configuration” screen, read the instructions, then select

Advanced Setup from the menu on the left side.

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Actiontec Wireless-Ready DSL Gateway

4. In the next screen, read the recommendations. To perform an advanced setup

on the Gateway, click Begin Advanced Setup.

5. The “Configuring the Advanced Settings” screen appears. To check all the set-

tings, or if unsure of which settings to modify, select Next. To modify a specif-

ic configuration, click on its name in the menu bar on the left.

Note: Click Save and Restart on the bottom left-hand side of

the screen after finishing the configuration of one or more of

the Advanced Setup settings.

☞

WAN IP Address

Selecting WAN IP Address in the “Advanced Configuration” screen generates the

“WAN IP Address” screen. WAN IP Address allows manual set up of the IP address

of the Gateway. There are three ways to do this: Obtain an IP Address through

PPPoE, Obtain an IP Address Through DHCP, and Specify a Static IP Address.

Note: Some DSL providers use PPPoE to establish communica-

tion with an end user, while others use static IP. Cable modem

providers and other types of broadband Internet connections

(such as fixed point wireless) may use either DHCP or Static IP

address. If unsure about which connection is present, check

with the ISP before continuing.

☞

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Chapter 6 Advanced Configuration

After selecting a connection type, click Next to continue configuring the connection.

Obtain an IP Address through PPPoE or PPPoA

Select this option to allow the Gateway to use the Point-to-Point over Ethernet

(PPPoE) or Point-to-Point over ATM (PPPoA) protocol.

If a User Name and Password was entered during Basic Setup, it should be dis-

played in the “Broadband Connection via PPPoE/PPPoA” screen. If not, enter the

information now. If the information is unavailable, contact the ISP.

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Obtain an IP Through DHCP

Select this option (used for cable modem configurations without a Static IP

assigned by an ISP) to allow the modem to query the ISP and receive IP address and

routing information. Some ISPs need to authenticate their end users with a Host

Name and/or Domain Name. If this is the case, check with the ISP for a host name

and domain name and enter them in the “Broadband Connection via DHCP”

screen. If the ISP does not require these settings, leave the text boxes blank.

Note: Host and domain name information may also be accessed

from the computer originally connected to the cable modem.

☞

Specify a Static IP Address

Select this option if assigned a static (specific) IP Address by the ISP. Enter the IP

Address, along with the Subnet Mask and Default Gateway Address (also pro-

vided by the ISP), in the “Broadband Connection via Static IP Address” screen. If

required to provide a Host Name and Domain Name, enter them here as well.

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Chapter 6 Advanced Configuration

Wireless Settings

Selecting Wireless Settings in the “Advanced Configuration” screen generates the

“Wireless Settings” screen. Modify the wireless capabilities of the Gateway here.

ESSID

ESSID is the network name assigned to the wireless network. The factory default

setting is “ACTIONTEC.” Although Actiontec recommends keeping the default value

intact, the ESSID value can be modified, using any combination of alphanumeric

characters (i.e., A-Z, a-z, 0-9). All wireless-capable computers included on the

Gateway’s wireless network must have this same ESSID value. (For the Actiontec

802.11b Wireless PC Card, the ESSID value must be the same as the SSID value.)

Channel

Channel assigns the frequency band at which the Gateway communicates. In the

United States, use channels 1-11. (The factory default value is set to 1.)

Wireless Equivalent Privacy

Wireless Equivalent Privacy (WEP) is an encryption method used with the 802.11b

standard to ensure data security over wireless networks. The Gateway offers three

levels of WEP: Off, 64-bit, and 128-bit. If encryption is not required, Actiontec rec-

ommends selecting Off (the factory default setting). Encryption is not required for

wireless operation, and can reduce network performance. If selecting 64-bit or

128-bit encryption, click Next to continue WEP configuration.

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Off

Selecting Off disables encryption. Selecting this option allows any computer with

wireless capability and the correct ESSID value to join the wireless network.

64-bit WEP

64-bit WEP requires four separate keys. Each key comprises five hexadecimal

digit pairs. A hexadecimal digit consists of an alphanumeric character ranging

from 0-9 or A-F. An example of a 64-bit WEP key is: 4E-A3-3D-68-72. To create

a set of 64-bit WEP keys, enter five hexadecimal digit pairs in each Key text box

(Key 1, Key 2, Key 3, Key 4). After activating 64-bit WEP on the Gateway, a

computer with wireless capability can join the network only if these same keys

are entered in the computer’s wireless encryption scheme.

128-bit WEP

128-bit WEP requires one key of 13 hexadecimal pairs. A hexadecimal digit con-

sists of alphanumeric characters ranging from 0-9 or A-F. An example of a 128-bit

WEP key is: 3D-44-FE-6C-A1-EF-2E-D3-C4-21-74-5D-B1. To create a 128-bit

WEP key, enter 13 hexadecimal digit pairs in the Key text box. After activating 128-

bit WEP on the Gateway, a computer with wireless capability can join the network

only if this key is entered in the computer’s wireless encryption scheme.

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Chapter 6 Advanced Configuration

Note: Not all wireless PC Cards support 128-bit WEP. Ensure

that all PC Cards installed in the networked computers support

128-bit WEP before activating.

☞

LAN IP Address

Selecting LAN IP Address in the “Advanced Configuration” screen generates the

“LAN IP Address” screen. The value in the LAN IP Address text box is the IP

address of the Gateway as seen on the network.

The LAN IP address of the Gateway can be modified, but Actiontec recommends

keeping the default factory setting (192.168.0.1).

Note: If the Gateway’s LAN IP Address is modified, verify the

DHCP Server range is within the same subnet. For more infor-

mation, see “DHCP Server Configuration.”

☞

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DHCP Server

Selecting DHCP Server in the “Advanced Configuration” screen generates the

“DHCP Server” screen. The Gateway has a built-in DHCP (Dynamic Host

Configuration Protocol) server that automatically assigns a different IP address to

each computer on the network, eliminating IP address conflicts.

The factory default setting is On. To disable the DHCP Server, select Off.

Actiontec strongly recommends leaving the DHCP Server option On. If the DHCP

Server option is Off, ensure the IP addresses of the networked computers are on

the same subnet as the IP address of the Gateway. For more information, see

“DHCP Server Configuration.”

DHCP Server Configuration

Clicking Next in the “DHCP Server” screen generates the “DHCP Server

Configuration” screen. Change IP address range and DNS server information here.

Beginning IP Address - the IP address at which the DHCP server

starts assigning IP addresses. Actiontec recommends keeping the

factory default setting (192.168.0.2).

Ending IP Address - the IP Address at which the DHCP Server stops

assigning IP addresses. Actiontec recommends keeping the facto-

ry default settings (192.168.0.254).

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Chapter 6 Advanced Configuration

The beginning and ending IP addresses define the IP address range of the

Gateway. If the default values are left intact, the Gateway supplies a unique IP

address between 192.168.0.2 and 192.168.0.254 to each computer on the net-

work. Note that the first three groups of numbers of the addresses are identical;

this means they are on the same subnet. The IP address of the Gateway must be

on the same subnet as the IP address range it generates. For instance, if the

Gateway’s IP address is changed to 111.33.222.1, set the beginning IP address to

111.33.222.2, and the ending IP address to 111.33.222.254.

DNS Server 1 - the primary DNS server provided by the ISP. If the ISP

provided DNS server information, enter it here. If not, leave the

text box intact.

DNS Server 2 - the secondary DNS provided by the ISP. If the ISP pro-

vided secondary DNS server information, enter it here. If not,

leave the text box intact.

Services Blocking

Selecting Services Blocking in the “Advanced Configuration” screen generates the

“Services Blocking” screen.

To modify Internet privileges (Web, FTP, Newsgroups, etc.) for the computers on

the network:

1. Enter the computer’s IP address in the Enter IP Address: text box.

2. At the bottom of the screen, select the Internet service(s) to be blocked.

3. Click Add to enter the computer’s IP address in the “Blocked IP Address List”

text box.

4. To remove blocked services, select the computer’s IP address in the “Blocked

IP Address List” text box and click Remove.

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Website Blocking

Selecting Website Blocking in the “Advanced Configuration” screen generates the

“Website Blocking” screen. This feature enables the Gateway to block Web sites to

all computers on the network. To block a Web site, enter the address of the Web

site in the “Website” text box and click Add. The blocked Web site address will be

displayed in the “Blocked Website List” text box, and will not be available to com-

puters on the network. To remove a blocked Web site, click on it in the “Blocked

Website List,” then click Remove.

VPN Pass Through

Selecting VPN Pass Through in the “Advanced Configuration” screen generates

the “VPN Pass Through” screen. To set up Virtual Private Networking (VPN) using

IPSec/L2TP (which allows multiple, client-initiated VPN pass-through sessions),

select On. Note that VPN via PPTP pass through is always active.

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Chapter 6 Advanced Configuration

Remote Management

Selecting Remote Management in the “Advanced Configuration” screen generates

the “Remote Management” screen. Remote Management allows access to the

Gateway through the Internet via another computer. Actiontec recommends leav-

ing the Remote Management Off (the factory default setting).

To access the Gateway from the Internet, activate Remote Management by selecting

On and writing down the WAN IP address of the Gateway (see “WAN IP Address”).

On a computer outside of the network, open a Web browser and enter the

Gateway’s WAN IP address in the address text box. The Gateway’s Main Menu (or a

password prompt, if a password has been set) appears in the browser window.

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Port Forwarding

Selecting Port Forwarding in the “Advanced Configuration” screen generates the

“Port Forwarding” screen. Port forwarding allows certain programs to bypass the

Gateway’s built-in firewall, allowing access to parts of the network (for hosting a

Web or ftp server, for example). To use port forwarding, enter the IP port range in

the “IP Port Range” text boxes. (If more than 10 ports are needed, Actiontec rec-

ommends using DMZ Hosting. See “DMZ Hosting,” below, for more information.)

Choose the protocol type from the “Protocol” list box, then enter the IP address of

the computer on the network to be used as a host. Click Add. The forwarded ports

appear in the “List of Forwarded Ports” text box. For a list of programs that use

port forwarding, as well as port numbers used, see “Appendix C - Program and

Port List.”

To remove forwarded ports, highlight them, then click Remove.

DMZ Hosting

Selecting DMZ Hosting in the “Advanced Configuration” screen generates the

“DMZ Hosting” screen. To use DMZ hosting, enter the IP address of the computer

on the network to be used as a DMZ host in the “DMZ Host IP Address” text box,

then click On.

DMZ hosting is used to support online gaming and Internet conferencing services.

These programs usually require multiple open ports, making the network accessi-

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Chapter 6 Advanced Configuration

ble from the Internet. DMZ hosting symbolically places the DMZ host computer

outside of the Gateway’s network. Access to the network resources while DMZ

hosting is active is blocked. Actiontec recommends activating DMZ hosting only as

long as necessary.

Warning: The DMZ Host computer will be vulnerable to com-

ꢀ

puter hackers on the Internet while in DMZ mode.

MAC Address Cloning

Selecting MAC Address Cloning in the “Advanced Configuration” screen generates

the “MAC Address Cloning” screen. A MAC (media access control) address is an

identifier unique to every networkable device. Some ISPs require a MAC address to

validate a computer’s permission to be on their network. If the ISP requires this

information, obtain the MAC address of the computer originally configured for the

ISP (see Appendix D for instructions to determine the computer’s MAC address).

Enter the MAC address in the “User Select WAN MAC Address” text boxes in the

“MAC Address Cloning” screen.

Status

After configuring the Gateway, settings can be viewed by selecting Status in the

Main Menu. The “Current Status” screen appears, displaying many of the

Gateway’s settings. No settings (other than connecting or disconnecting from the

Internet) can be changed from the Current Status screen.

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Utilities

To access the Gateway’s utilities select Utilities from the “Main Menu” screen. The

“Utilities” screen appears.

From here, the Web activity log can be viewed, the DSL settings changed, the

Gateway’s factory default settings restored, and the Gateway’s firmware upgraded.

Web Activity Log

The Web Activity Log provides information about the Web sites each computer on

the Gateway’s network has visited. To access the Web Activity Log, select Web

Activity Log from the “Utilities” screen.

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Actiontec Wireless-Ready DSL Gateway

DSL Settings

To access DSL Settings, select DSL Settings from the “Utilities” screen. The

Gateway’s VPI, VCI, and Mode settings can be changed from here. Actiontec recom-

mends not changing these values without consulting the ISP.

Restore Default Settings

To restore the Gateway to its factory default settings, select Restore Default

Settings from the “Utilities” screen. When the “Restore Default Settings” screen

appears, click Restore Default Settings. Any changes made to the Gateway’s settings

will be lost and the factory default settings will be restored. During this process, the

Gateway’s power LED flashes and the Gateway is disabled. When the power LED

stops flashing and glows steadily green, the Gateway is fully operational.

Upgrade Firmware

Selecting Upgrade Firmware in the “Utilities” screen generates the “Upgrade

Firmware” screen. Actiontec periodically posts firmware upgrades to enhance the

Gateway’s capabilities.

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Chapter 7 Utilities

To upgrade the Gateway’s firmware:

1. Click the link in the “Upgrade Firmware” window and download the upgrade

files to the hard drive of the computer.

2. Double-click on the upgrade file, named “upgrade.exe.”

3. Enter the IP address of the Gateway and click Start. The upgrade process

begins.

4. After the upgrade is complete, unplug the power adapter from the Gateway,

then plug it back in again.

5. When the power LED stops flashing and glows steadily green, the Gateway is

fully operational.

6. Reconfigure the Gateway settings.

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Actiontec Wireless-Ready DSL Gateway

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Troubleshooting

This chapter contains a list of problems that may be encountered while using the

Gateway, and solutions to overcome the problem.

LAN Connection Failure

ꢀ Ensure the Gateway is properly installed, the LAN connections are correct,

and the power is on.

ꢀ Confirm the computer and Gateway are on the same network segment. If

unsure, let the computer get the IP address automatically by initiating the

DHCP function (see “DHCP Server”), then verify the computer is using an IP

address within the default range (192.168.1.2 through 198.168.1.254). If the

computer is not using an IP address within the range, it will not connect to

the Gateway.

ꢀ

Ensure the Subnet Mask address is set to 255.255.255.0 by clicking Status in

the “Main Menu” screen.

Cannot Connect to the Internet

ꢀ Ensure both ends of the power adapter and network cables are properly

connected and the status LEDs on the front panel are working properly.

ꢀ If running Windows 98, check the computer’s TCP/IP settings. Select Start, Run,

enter

winpcfg

in the”Open” text box, then press Enter on the keyboard. The computer should

have an IP address in the default range (192.168.1.2 through 198.168.1.254).

ꢀ Ensure the Subnet Mask address is set to 255.255.255.0 by clicking Status in

the “Main Menu” screen.

ꢀ Verify the Gateway’s settings are the same as the computer by clicking Status in

the “Main Menu” screen.

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Time out error occurs when entering a URL or IP Address

ꢀ Verify all the computers are working properly.

ꢀ

Ensure the IP settings are correct.

ꢀ Ensure the Gateway is on and connected properly.

ꢀ Verify the Gateway’s settings are the same as the computer by clicking Status in

the “Main Menu” screen.

ꢀ Check the cable/DSL modem by attempting to connect to the Internet.

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Reference

This appendix contains information about various topics, including accessing

information about your Windows computer and wiring under special circum-

stances.

Locating Computer Information

The following procedure is valid for Windows 98, 98 SE, Me, NT 4.0, 2000 and XP.

1. From the desktop, right-click on My Computer.

2. Select Properties from the menu that appears.

3. When the “System Properties” window appears, select General.

The version of the operating system, processor type, and amount of RAM

installed in the computer are listed here.

4. Close the System Properties window.

5. From the desktop, double-click on My Computer.

6. Right-click the icon representing your hard disk. For example: Local Disk (C:).

Some computers have multiple hard disks.

7. From the menu that appears, select Properties.

8. When the window appears, select General.

9. The Free space value is the available space on the hard disk.

10. Close all windows.

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Locating Windows Operating System Files

If the operating system files reside on the hard drive of the computer, follow the

instructions below to locate them. If the files are not on the hard drive, they must

be loaded from the installation disks.

Windows 98, 98 SE

1. From the desktop, click Start.

2. When the menu appears, select Find, then Files or Folders.

3. When the “Find: All Files” window appears, select Name & Location.

4. In the “Named” text box, enter:

*.cab

5. Click the down arrow next to the “Look In” text box and select My

Computer from the list that appears.

6. Click Find Now.

7. When the search is complete, note the directory path that appears most often

in the “In Folder” column. For example: C:\WINDOWS \SYSTEM.

8. The Windows operating system files are located in this directory. Write down

the directory path for future reference.

9. Close the Find: All Files window.

Windows Me, 2000

1. From the desktop, click Start.

2. Select Search, then For Files and Folders.

3a. Windows Me: The “Search Results” window appears. In the “Search for files

or folders named” text box, enter:

*.cab

3b. Windows 2000: The “Search Results” window appears. In the “Search for files

or folders named” text box, enter:

i386

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Appendix A Reference

4. Click the down arrow next to the “Look in” text box and select My

Computer from the list that appears.

5. Click Search Now.

6a. Windows Me: When the search is complete, note the directory path that

appears most often in the “In Folder” column. For example:

C:\WINDOWS \OPTIONS\INSTALL.

6b. Windows 2000: When the search is complete, note the directory path that

appears most often in the “In Folder” column. For example:

C:\WINNT \Driver Cache.

7. The Windows operating system files are located in this directory. Write down

the directory path for future reference.

8. Close the Search Results window.

Windows NT 4.0

1. From the desktop, click Start.

2. When the menu appears, select Find, then Files or Folders.

3. When the “Find: All Files” window appears, select Name & Location.

4. In the “Named” text box, enter:

i386

5. Click the down arrow next to the “Look In” text box and select My

Computer from the list that appears.

6. Click Find Now.

7. When the search is complete, note the directory path that appears most often

in the “In Folder” column. For example: C:\.

8. The Windows operating system files are located in this directory. Write down

the directory path (followed by “i386”) for future reference.

9. Close the Find: All Files window.

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Windows Me, 2000

1. From the desktop, click Start.

2. Select Search, then For Files and Folders.

3. The “Search Results” window appears. In the panel at left titled “What do you

want to search for?”, click All files and folders.

4. Another panel, titled “Search by any or all of the criteria below” appears. In

the “Look in” text box, click the down arrow and select My Computer from

the menu that appears.

5. In the “All or part of the file name” text box, enter:

i386

6. Click Search.

7. When the search is complete, note the directory path that appears most often

in the “In Folder” column. For example: C:\WINDOWS \Driver Cache\.

8. The Windows operating system files are located in this directory. Write down

the directory path (followed by “\i386”) for future reference.

9. Close the Search Results window.

Wiring Information

This section contains information about how to connect the Gateway to a two-line

phone, a security alarm system, an automatic water meter, and a PBX or key

phone system sharing a line with Qwest DSL.

Two-Line Phone

If Qwest DSL is connected in a location with two phone lines using two separate

phone numbers, the DSL phone filters must be installed on the correct phone line.

In most two-line phone setups, the red and green lines connect Line 1, while the

yellow and black lines connect Line 2. If a phone filter is installed between a two-

line phone jack and a telephone with two-line capability, only Line 1 will be fil-

tered and operational (because the phone filter connects the red and green wires

only), while Line 2 will be completely disconnected.

The solution is twofold: 1) the phone filter must be installed to filter the line with

Qwest DSL; and 2) the second line must be wired to bypass the phone filter. The

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Appendix A Reference

easiest way to do this is to purchase a pair of two-line modular adapters, a line-

cord coupler, and some short lengths of phone cable, available at any telephone

supply retailer.

Note: Do not purchase a 1-line modular adapter or line splitter.

☞

Installing either of these items results in two phone jacks on

Line 1, and no access to Line 2.

1. Disconnect the telephone from the two-line phone jack.

2. Install one of the two-line modular adapters (modular adapter #1) in the

phone jack

3. If Qwest DSL is on Line 1, install the phone filter in the Line 1 jack of modu-

lar adapter #1.

4. Install a short length of phone cable between the phone filter and the Line 1

jack of the other two-line modular adapter (modular adapter #2).

5. Install a short length of phone cable between the Line 2 jacks of modular

adapters #1 and #2.

6. Connect the line-cord coupler to 2-line modular adapter #2.

7. Install a short length of phone cable between the line-cord coupler and the

telephone.

If Qwest DSL is on Line 2, use the same procedure, but install the phone filter on

Line 2.

Security Alarm System

If the user plans to connect Qwest DSL at a location that has two phone lines, Qwest

DSL must be installed on the phone line that does not service the alarm system.

If the alarm system and Qwest DSL must share the same phone line, contact Qwest

Sales to order a technical install. Special wiring needs are required when Qwest

DSL and the alarm system share the same phone line. Qwest Sales telephone num-

bers are listed at the back of this manual.

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Actiontec Wireless-Ready DSL Gateway

Automatic Water Meter

If an automatic water meter and Qwest DSL share a phone line, a DSL phone filter

must be installed on the water meter. If needed, contact the water company for

assistance in connecting the phone filter.

PBX or Key System

To share Qwest DSL with telephone line in an office PBX or key system:

1. In the building’s phone closet, splice (into two lines) the telephone line on

which Qwest DSL is installed.

2. On one of the spliced lines, connect the Gateway. The Gateway should be con-

nected as close as possible to the telephone network to assure a strong signal.

3. Connect the Gateway to a computer or LAN hub via Ethernet cable.

4. On the other spliced line, install the DSL phone filter, then wire normally

through the PBX or key system unit to the telephone.

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Computer Security

The Internet is a giant network of computers all over the world. When a computer

is connected to the Internet, it can exchange information with any other computer

on the Internet. This lets the user send e-mail, surf the World Wide Web, download

files, and buy products and services online, but it also makes the computer vulner-

able to attack from persons intent on doing malicious mischief. Unless access to

the computer is controlled, someone on the Internet can access the information on

the computer, and they can damage or destroy that information.

Securing the Gateway and Computer

The Qwest DSL web site explains how to secure your computer and modem from

attack. Go to

http://www.qwest.com/dsl/

then click Security.

The topics featured include:

ꢀ Modem security

ꢀ Computer operating system security

ꢀ Physical system security

The following sections briefly discuss some major security concerns and explain

the risks involved. Please go to the Qwest DSL web site for full explanations and

instructions.

Comparing DSL Service with a Dial-Up Modem

With a dial-up modem, a computer user makes an Internet connection by dialing

a telephone number, surfs the Internet for a period of time (maybe a few minutes,

maybe all day), and then disconnects the dial-up modem. No one on the Internet

can access a computer that is not connected to the Internet.

Unlike a dial-up modem, DSL service is “always on.” The connection is always

available – there is no need to dial a phone number to access the Internet. The

computer can be connected to the Internet all the time.

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With both types of Internet connections, access to the computer must be con-

trolled to make sure someone on the Internet doesn’t access the information on

the computer. The longer the computer is connected to the Internet, the easier it is

for someone on the Internet to find the computer and attempt to access it without

permission. DSL service also provides fast Internet connections. This not only

improves Internet performance, it also improves Internet performance for anyone

attempting to access the computer.

Gateway Security

If connecting to the ISP through Point-to-Point Protocol (PPP), be sure to provide

the Gateway an password. If a password is not set, someone on the Internet can

access the Gateway and change its configuration or steal your PPP login name and

password. For instructions on setting the password, see the “Advanced Setup chap-

ter.

If connecting to the ISP through bridging mode, the Gateway is safe from unwar-

ranted and illegal intrusion.

Computer Security

To protect the valuable information on the computer, review the following topics.

These topics cover software programs and operating system features affecting the

security of the computer’s data.

Anti-Virus Programs

The computer should have an anti-virus program, and the virus definitions

should be updated on a regular basis – at least once a month.

E-Mail Attachments

Never run a program received as an attachment to an e-mail message unless the

program is known to be safe. A program from an unknown source can delete all

the files on the computer’s hard disk or install a “backdoor” software application

that lets people on the Internet gain access to the computer without permission.

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Appendix B Computer Security

Internet Browsers

Always exit the Internet browser (for example, Internet Explorer or Netscape

Navigator). Never “minimize” the browser or leave it open in the background.

Breaking into a computer is easy when an Internet browser is running.

Network Applications

Network applications (such as software programs) that allow remote access to

the computer also make the computer vulnerable to access from other people on

the Internet. If using a network application that allows remote access, install a

firewall.

Electronic Security

Here are two methods to secure your computer electronically.

Network Address Translation

If a local area network and a PPP connection to the ISP using dynamic IP

addresses through a DHCP server are being used, Network Address Translation

(NAT) is being used. NAT provides a very basic level of security. See the Qwest

DSL LAN book for more information about NAT.

Firewalls

The safest way to prevent attacks on the computer is through a firewall – a hard-

ware device or software program that protects the computer from unauthorized

access by controlling who can access your computer and by monitoring the

transmissions between the computer and the Internet

Windows XP has a built-in firewall. For more information, select Help and

Support Center from the Help menu. Search for Internet Connection

Firewall.

If Windows 98, 98 SE, Me, NT 4.0, or 2000, 98, or NT 4.0 is running on the

computer, consider installing a firewall. Hardware and software firewall products

are changing rapidly as more homes and businesses establish high-speed digital

connections between their local area networks and the Internet.

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For more information about firewalls,including vendors who sell firewall prod-

ucts, go to the Qwest DSL web site and click the Security topic. Firewall prod-

ucts are available from computer and networking equipment retailers.

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Specifications

General

Model Number

GS204AD9-01 (Four-Port Wireless-Ready DSL Gateway

Standards

IEEE 802.3 (10BaseT)

IEEE 802.3u (100BaseTX)

IEEE 802.11b (Wireless)

G.dmt

G.lite

t1.413

RFC 1483, 2364, 2516

Protocol

CSMA/CD

WAN

Full-rate DSL modem

LAN

GS204AD9-01

10/100 RJ-45 switched ports (4)

USB port (1)

GS404AD9-01

10/100 RJ-45 port (1)

USB port (1)

Expansion

PCMCIA expansion slot (2)

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Speed

LAN Ethernet: 10/100Mbps

Wireless: See “Wireless Operating Range” (if used)

Cabling Type

10BaseT: UTP/STP Category 3 or 5

100BaseTX: UTP/STP Category 5

USB

Wireless Operating Range

If used:

Indoors

Up to 30M (100 ft.) @ 11 Mbps

Up to 50M (165 ft.) @ 5.5 Mbps

Up to 70M (230 ft.) @ 2 Mbps

Up to 91M (300 ft.) @ 1 Mbps

Outdoors

Up to 152M (500 ft.) @ 11 Mbps

Up to 270M (885 ft.) @ 5.5 Mbps

Up to 396 (1300 ft.) @ 2 Mbps

Up to 457M (1500 ft.) @ 1 Mbps

Topology

Star (Ethernet)

LED Indicators

4-port: Power, Internet, Wireless, LAN, USB

1-port: Power, Internet, Wireless, Ethernet Network

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Appendix C Specifications

Environmental

Power Input

External, 12V DC, 1.2 A

Certifications

FCC Class B

FCC Class C (part 15, 68)

CE Mark Commercial

Operating Temperature

0º C to 40º C (32ºF to 104ºF)

Storage Temperature

-20ºC to 70ºC (-4ºF to 158ºF)

Operating Humidity

10% to 85% non-condensing

Storage Humidity

5% to 90% non-condensing

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Glossary

Access Point

A device that allows wireless clients to connect to one another. An access point

can also act as a bridge between wireless clients and a “wired” network, such as

an Ethernet network. Wireless clients can be moved anywhere within the cover-

age area of the access point and remain connected to the network. If connected

to an Ethernet network, the access point monitors Ethernet traffic and forwards

appropriate Ethernet messages to the wireless network, while also monitoring

wireless traffic and forwarding wireless client messages to the Ethernet network.

Client

A desktop or mobile computer connected to a network.

DHCP (Dynamic Host Configuration Protocol)

A protocol designed to automatically assign an IP address to every computer on

a network.

DNS (Domain Name System) Server Address

Allows Internet host computers to have a domain name and one or more IP

addresses. A DNS server keeps a database of host computers and their respective

domain names and IP addresses so that when a user enters a domain name into

a Web browser, the user is sent to the proper IP address. The DNS server address

used by computers on the home network corresponds to the location of the

DNS server the ISP has assigned.

DSL (Digital Subscriber Line) Modem

A modem that uses existing phone lines to transmit data at high speeds.

Encryption

Provides security for wireless data transmissions.

ESSID (Extended Service Set Identifier)

A unique identifier for a wireless network.

Ethernet Network

A standard wired network configuration using cables and hubs.

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Firewall

Prevents users outside the network from accessing and/or damaging files or

computers on the network.

Gateway

A device that manages the data traffic of a network, as well as data traffic to and

from the Internet.

IP (Internet Protocol) Address

A series of four numbers separated by periods identifying a unique Internet

computer host.

ISP Gateway Address

An IP address for the Internet gateway. This address is only required when using

a cable or DSL modem.

ISP (Internet Service Provider)

A business that connects individuals or businesses to the Internet.

LAN (Local Area Network)

A group of computers and devices connected together in a relatively small area

(such as a house or an office). A home network is considered a LAN.

MAC (Media Access Control) Address

The hardware address of a device connected to a network.

NAT (Network Address Translation)

Allows all computers on a network to use one IP address, enabling access to the

Internet from any computer on the the network without purchasing more IP

addresses from an ISP.

PC Card

An Ethernet adapter connected to the PCMCIA slot in a computer, enabling the

communication with the Gateway.

PPPoE (Point-to-Point Protocol over Ethernet)

A method of secure data transmission.

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Appendix D Glossary

Subnet Mask

A set of four numbers configured like an IP address used to create IP address

numbers used within a particular network only.

TCP/IP (Transmission Control Protocol/Internet Protocol)

The standard protocol for data transmission over the Internet.

WAN (Wide Area Network)

A network connecting computers located in separate areas, (i.e., different build-

ings, cities, countries). The Internet is a WAN.

WECA (Wireless Ethernet Compatibility Alliance)

An industry group that certifies cross-vender interoperability and compatibility

of IEEE 802.11b wireless networking products and promotes the standard for

enterprise, small business, and home environments.

WLAN (Wireless Local Area Network)

A group of computers and other devices connected wirelessly in a small area.

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Notices

Regulatory Compliance Notices

Class B Equipment

This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference in a residential installa-

tion. This equipment generates, uses, and can radiate radio frequency energy and,

if not installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that inter-

ference will not occur in a particular installation. If this equipment does cause

harmful interference to radio or television reception, which can be determined by

turning the equipment off and on, the user is encouraged to try to correct the

interference by implementing one or more of the following measures:

ꢀ Reorient or relocate the receiving antenna;

ꢀ Increase the separation between the equipment and receiver;

ꢀ Connect the equipment to an outlet on a circuit different from that to

which the receiver is connected;

ꢀ Consult the dealer or an experienced radio or television technician for help.

Modifications

The FCC requires the user to be notified that any changes or modifications made

to this device that are not expressly approved by Actiontec Electronics, Inc., may

void the user’s authority to operate the equipment.

Declaration of conformity for products marked with the FCC logo – United States

only.

This device complies with Part 15 of the FCC Rules. Operation is subject to the

following two conditions:

1. This device may not cause harmful interference;

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Actiontec Wireless-Ready DSL Gateway

2. This device must accept any interference received, including interference that

may cause unwanted operation.

Note: To comply with FCC RF exposure compliance require-

☞

ments, the antenna used for this transmitter must be installed to

provide a separation distance of at least 20 cm from all persons

and must not be co-located or operating in conjunction with

any other antenna or transmitter.

For questions regarding your product or the FCC declaration, contact:

Actiontec Electronics, Inc.

760 North Mary Ave.

Sunnyvale, CA 94086

United States

Tel: (408) 752-7700

Fax: (408) 541-9005

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Limited Warranty

Hardware: Actiontec Electronics, Inc., warrants to the end user (“Customer”) that

this hardware product will be free from defects in workmanship and materials,

under normal use and service, for twelve (12) months from the date of purchase

from Actiontec Electronics or its authorized reseller.

Actiontec Electronics’ sole obligation under this express warranty shall be, at

Actiontec’s option and expense, to repair the defective product or part, deliver to

Customer an equivalent product or part to replace the defective item, or if neither

of the two foregoing options is reasonably available, Actiontec Electronics may, in its

sole discretion, refund to Customer the purchase price paid for the defective prod-

uct. All products that are replaced will become the property of Actiontec Electronics,

Inc. Replacement products may be new or reconditioned. Actiontec Electronics war-

rants any replaced or repaired product or part for ninety (90) days from shipment,

or the remainder of the initial warranty period, whichever is longer.

Software: Actiontec Electronics warrants to Customer that each software program

licensed from it will perform in substantial conformance to its program specifica-

tions, for a period of ninety (90) days from the date of purchase from Actiontec

Electronics or its authorized reseller. Actiontec Electronics warrants the media con-

taining software against failure during the warranty period. The only updates that

will be provided are at the sole discretion of Actiontec Electronics and will only be

available for download at the Actiontec Web site, www.actiontec.com. Actiontec

Electronics’ sole obligation under this express warranty shall be, at Actiontec

Electronics’ option and expense, to refund the purchase price paid by Customer for

any defective software product, or to replace any defective media with software

which substantially conforms to applicable Actiontec Electronics published specifi-

cations. Customer assumes responsibility for the selection of the appropriate appli-

cations program and associated reference materials. Actiontec Electronics makes no

warranty or representation that its software products will meet Customer’s

requirements or work in combination with any hardware or applications software

products provided by third parties, that the operation of the software products will

be uninterrupted or error free, or that all defects in the software products will be

corrected. For any third-party products listed in the Actiontec Electronics software

product documentation or specifications as being compatible, Actiontec

Electronics will make reasonable efforts to provide compatibility, except where the

non-compatibility is caused by a “bug” or defect in the third party’s product or

from use of the software product not in accordance with Actiontec Electronics

published specifications or user guide.

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Actiontec Wireless-Ready DSL Router User Manual

THIS ACTIONTEC ELECTRONICS PRODUCT MAY INCLUDE OR BE BUNDLED

WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH IS GOVERNED BY A SEPA-

RATE END-USER LICENSE AGREEMENT.

THIS ACTIONTEC ELECTRONICS WARRANTY DOES NOT APPLY TO SUCH THIRD-

PARTY SOFTWARE. FOR THE APPLICABLE WARRANTY, PLEASE REFER TO THE

END-USER LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE.

Obtaining Warranty Service: Customer may contact Actiontec Electronics

Technical Support Center within the applicable warranty period to obtain warran-

ty service authorization. Dated proof of purchase from Actiontec Electronics or its

authorized reseller may be required. Products returned to Actiontec Electronics

must be pre-authorized by Actiontec Electronics with a Return Merchandise

Authorization (RMA) number marked on the outside of the package, and sent

prepaid and packaged appropriately for safe shipment, and it is recommended that

they be insured or sent by a method that provides for tracking of the package. The

repaired or replaced item will be shipped to Customer, at Actiontec Electronics’

expense, not later than thirty (30) days after Actiontec Electronics receives the

defective product.

Return the product to:

(In the United States)

Actiontec Electronics, Inc.

760 North Mary Avenue

Sunnyvale, CA 94085

Actiontec Electronics shall not be responsible for any software, firmware, informa-

tion, memory data, or Customer data contained in, stored on, or integrated with

any products returned to Actiontec Electronics for repair, whether under warranty

or not.

WARRANTIES EXCLUSIVE: IF AN ACTIONTEC ELECTRONICS’ PRODUCT DOES

NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S SOLE REMEDY FOR

BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF

THE PURCHASE PRICE PAID, AT ACTIONTEC ELECTRONICS’ OPTION. TO THE

FULL EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REME-

DIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, TERMS OR

CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF

LAW, STATUTORY OR OTHERWISE, INCLUDING WARRANTIES, TERMS OR CONDI-

TIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFAC-

TORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGE-

MENT, ALL OF WHICH ARE EXPRESSLY DISCLAIMED. ACTIONTEC ELECTRONICS

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Limited Warranty

NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT

ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAIN-

TENANCE OR USE OF ITS PRODUCTS.

ACTIONTEC ELECTRONICS SHALL NOT BE LIABLE UNDER THIS WARRANTY IF

ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR

MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUS-

TOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, IMPROPER INSTALLATION

OR TESTING, UNAUTHORIZED ATTEMPT TO OPEN, REPAIR OR MODIFY THE

PRODUCT, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE,

OR BY ACCIDENT, FIRE, LIGHTNING, OTHER HAZARDS, OR ACTS OF GOD.

LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW, ACTION-

TEC ELECTRONICS ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABIL-

ITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR

INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF

ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF

INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN

CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFOR-

MANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCT, EVEN IF ACTIONTEC

ELECTRONICS OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POS-

SIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACE-

MENT,OR REFUND OF THE PURCHASE PRICE PAID, AT ACTIONTEC ELECTRON-

ICS’ OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE

AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL

PURPOSE.

Disclaimer: Some countries, states or provinces do not allow the exclusion or limi-

tation of implied warranties or the limitation of incidental or consequential dam-

ages for certain products supplied to consumers, or the limitation of liability for

personal injury, so the above limitations and exclusions may be limited in their

application to you. When the implied warranties are not allowed to be excluded in

their entirety, they will be limited to the duration of the applicable written warranty.

This warranty gives you specific legal rights which may vary depending on local law.

Dispute Resolution: The customer may contact the Director of Technical Support

in the event the Customer is not satisfied with Actiontec Electronics’ response to

the complaint. In the event that the Customer is still not satisfied with the response

of the Director of Technical Support, the Customer is instructed to contact the

Director of Marketing. In the event that the Customer is still not satisfied with the

response of the Director of Marketing, the Customer is instructed to contact the

Chief Financial Officer and/or President.

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Actiontec Wireless-Ready DSL Router User Manual

Governing Law: This Limited Warranty shall be governed by the laws of the State

of California, U.S.A., excluding its conflicts of laws and principles, and excluding

the United Nations Convention on Contracts for the International Sale of Goods.

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