Acer Altos G710
User’s Guide
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iii
Notices
FCC notice
Class A devices do not have an FCC logo or FCC IDE on the label. Class B devices
have an FCC logo or FCC IDE on the label. Once the class of the device is
determined, refer to the following corresponding statement.
Class A equipment
This device has been tested and found to comply with the limits for a Class A
digital device pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy, and if not installed
and used in accordance with the instructions, may cause harmful interference to
radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference, in which case the user will be required to
correct the interference at personal expense.
Class B equipment
This device has been tested and found to comply with the limits for a Class B
digital device pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This device generates, uses, and can radiate radio frequency
energy, and if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this device does cause harmful interference to radio or television
reception, which can be determined by turning the device off and on, the user
is encouraged to try to correct the interference by one or more of the following
measures:
•
•
•
Reorient or relocate the receiving antenna
Increase the separation between the device and receiver
Connect the device into an outlet on a circuit different from that to which
the receiver is connected
•
Consult the dealer or an experienced radio/television technician for help
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iv
Notice: Shielded cables
All connections to other computing devices must be made using shielded cables
to maintain compliance with FCC regulations.
Notice: Peripheral devices
Only peripherals (input/output devices, terminals, printers, etc.) certified to
comply with the Class A or Class B limits may be attached to this equipment.
Operation with noncertified peripherals is likely to result in interference to
radio and TV reception.
Caution! Changes or modifications not expressly approved by
the manufacturer could void the user’s authority, which is granted
by the Federal Communications Commission, to operate this
server.
Use conditions
This part complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Notice: Canadian users
This Class A/Class B digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Laser compliance statement
The CD-ROM drive in this server is a laser product. The CD-ROM drive’s
classification label (shown below) is located on the drive.
CLASS 1 LASER PRODUCT
CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO
BEAM.
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v
Important safety instructions
Read these instructions carefully. Save these instructions for future reference.
1
2
Follow all warnings and instructions marked on the product.
Unplug this product from the wall outlet before cleaning. Do not use
liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
3
4
Do not use this product near water.
Do not place this product on an unstable cart, stand, or table. The product
may fall, causing serious damage to the product.
5
Slots and openings on the back or bottom side of the chassis are provided
for ventilation; to ensure reliable operation of the product and to protect
it from overheating, these openings must not be blocked or covered. The
openings should never be blocked by placing the product on a bed, sofa,
rug, or other similar surface. This product should never be placed near or
over a radiator or heat register, or in a built-in installation unless proper
ventilation is provided.
6
This product should be operated from the type of power indicated on the
marking label. If you are not sure of the type of power available, consult
your dealer or local power company.
7
8
Do not allow anything to rest on the power cord. Do not locate this
product where persons will walk on the cord.
If an extension cord is used with this product, make sure that the total
ampere rating of the equipment plugged into the extension cord does not
exceed the extension cord ampere rating. Also, make sure that the total
rating of all products plugged into the wall outlet does not exceed the fuse
rating.
9
Never push objects of any kind into this product through chassis slots as
they may touch dangerous voltage points or short out parts that could
result in a fire or electric shock. Never spill liquid of any kind on the
product.
10 Do not attempt to service this product yourself, as opening or removing
covers may expose you to dangerous voltage points or other risks. Refer all
servicing to qualified service personnel.
11 Unplug this product from the wall outlet and refer servicing to qualified
service personnel under the following conditions:
a
b
c
When the power cord or plug is damaged or frayed
If liquid has been spilled on the product
If the product has been exposed to rain or water
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vi
d
If the product does not operate normally when the operating
instructions are followed. Adjust only those controls that are covered
by the operating instructions since improper adjustment of other
controls may result in damage and will often require extensive work
by a qualified technician to restore the product to normal condition.
e
f
If the product has been dropped or the cabinet has been damaged
If the product exhibits a distinct change in performance, indicating a
need for service.
12 Replace the battery with the same type as the product's battery we
recommend. Use of another battery may present a risk of fire or explosion.
Refer battery replacement to a qualified service technician.
13 Warning! Batteries may explode if not handled properly. Do not
disassemble or dispose of them in fire. Keep them away from children and
dispose of used batteries promptly.
14 Use only the proper type of power supply cord set (provided in your
accessories box) for this unit. It should be a detachable type: UL listed/CSA
certified, type SPT-2, rated 7A 125V minimum, VDE approved or its
equivalent. Maximum length is 15 feet (4.6 meters).
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Notices
FCC notice
1 System tour
Features summary
Front bezel
3
Front panel
Rear panel
System boards
24
Jumper settings
SAF-TE board layout
2 System setup
Setting up the system
Server setup
39
39
40
41
41
41
42
43
43
45
45
Installation precautions
ESD precautions
Preinstallation instructions
Post-installation instructions
Opening the server
Opening the bezel door
Removing the bezel door
Removing the bezel
Removing the left-side panel
Removing the air baffle
Configuring the four-bay hot-plug HDD cage
Installing the four-bay hot-plug SCSI HDD cage
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viii
58
Upgrading the CPU
Removing the heatsink and CPU
4 BIOS setup
BIOS setup
Entering BIOS setup
Main
Advanced
Onboard Devices Configuration
Server Management Configuration
Remote Access Configuration
Power
102
103
106
109
111
111
113
114
115
116
117
Boot
Boot Device Priority
Hard Disk Drives
Removable Devices
ATAPI CD-ROM Devices
Security
To set a Supervisor/User password
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To remove the User password
118
119
Exit
126
126
127
Resetting the system
First steps checklist
Hardware diagnostic testing
Verifying proper operation of key system lights
Specific problems and corrective actions
137
ASM
System setup
ePanel
RAID configuration
143
Setting up the system rack
159
160
Using the SCSI RAID HBA setup utility
Using the MegaRAID configuration utility
Appendix D: ePanel
Overview
Installing ePanel
ePanel module
ePanel main menu
Info
163
165
166
176
178
178
179
182
Monitor
Network
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x
Setting
183
Index
187
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The Acer Altos G710 server is a powerful dual-
processor system loaded with a host of new
and innovative features. The system offers a
new standard for flexible productivity ideal for
multimedia processing, intensive graphics
applications, general business applications,
email, web service, file clustering and print
services.
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3
Features summary
Listed below are the system’s key features:
Processor
®
•
Single or dual Intel Xeon™ processor with 800 MHz front system
bus
®
•
•
Supports Intel Hyper-Threading Technology
®
Supports Intel Extended Memory 64-bit Technology
Memory subsystem
•
•
Eight 240-pin DIMM slots
Supports DDR2 400 Registered ECC memory modules
Warning! Functionality issues may be encountered if mixed
memory types are installed on the same mainboard. DIMM
modules of identical type, banking and stacking
technology, and manufacturer should be installed in the
Altos G710 system.
•
Maximum upgrade — 16 GB (when 2 GB of DDR2 400 Registered
ECC memory is available)
Caution! When using multiple memory modules it is
recommended that you AVOID using modules from different
manufacturers or that run at different speeds from each other.
•
•
2-way memory interleave
SDDC (Single Device Data Correction) for memory error detection
and correction of any number of bit failures in a single x4 memory
device
•
Memory mirroring and sparing technology
•
When the memory mirror parameter in the BIOS Setup utility is
enabled, only half of the memory capacity will be detected by
the system OS (Operating System).
•
When the memory spare parameter is enabled, a DIMM slot
will be reserved for standby in the event of significant failures
in a particular DIMM and cannot be accessed by the system.
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1 System tour
4
For instance, if 8 GB of memory is installed (four 2 GB DIMMs),
only 4 GB of memory in DIMM 1B and DIMM 1A can be
accessed by the system. Memory in DIMM 2B and DIMM 2A is
reserved as spare DIMMs.
Refer to “Server Management Configuration” on page 103 for
more information about configuring the memory spare or
mirror parameter in the BIOS Setup utility.
Chipset components
®
•
•
•
Intel E7520 MCH (Memory Controller Hub)
®
Intel 82801ER ICH (I/O Controller Hub)
®
Intel IOP332 - I/O bridge
Media storage
•
•
3.5-inch, 1.44 MB floppy drive
Three 5.25-inch device bays supports:
•
•
•
•
•
5.25-inch IDE CD-ROM drive
DDS4 DAT 20 GB or 40 GB tape backup drive
DAT72 36 GB or 72 GB tape backup drive
AIT1 35 GB or 91 GB tape backup drive
DVD-ROM, DVD-RW, DVD combo drive
Additional media storage
•
Hot-plug SCSI HDD cage
Supports up to four Ultra320 SCSI hard disk drives
•
•
Hot-plug SATA HDD cage
Supports up to four SATA hard disk drives
•
SCSI controller
®
•
•
•
LSI Logic 53C1030 SCSI RAID controller
Supports two SCSI 68-pin Ultra 320 SCSI connectors
Supports RAID 1
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5
RAID on motherboard (optional)
•
•
•
•
Dual channel Ultra 320 SCSI channels
Supports RAID 0, 1, 5, 10 and 50
Requires RAID-enabler (iButton)
Requires one 184-pin DDR 400 unbuffered ECC DIMMs for cache
memory
•
Supports 128 MB memory module with iTBBU (Transportable
Battery Backup Unit) cache memory
•
Support 256 MB or 512 MB memory modules (without battery
backup)
Note: When the ROMB (RAID on motherboard) is enabled, the
onboard SCSI controller will provide full hardware RAID
functionality.
Graphics interface
®
•
ATI Rage XL chipset with 8 MB VRAM
Networking
Dual onboard Broadcom BCM5721 10/100/1000Base-T Gigabit
Ethernet controller
•
PCI I/O
Six PCI bus slots with three separate bus segments:
•
•
•
•
Two x4 PCI Express bus slots (with x8 connectors)
Three 64-bit/100 MHz PCI-X bus slots
One 32-bit/33 MHz PCI bus slot
Serial ATA port
•
Two SATA ports
Baseboard Management controller
•
•
Onboard Hitachi 2168 management controller
IPMI (Intelligent Platform Management Interface) 1.5 compliant
Service ID
Front and rear service ID button
•
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1 System tour
6
I/O ports
•
Front
•
Two USB 2.0 ports
•
Rear
•
•
•
•
•
•
PS/2-compatible keyboard and mouse port
Two USB 2.0 ports
VGA/monitor port
Serial port
Parallel/printer port
Two LAN ports (RJ-45)
Operating system and software
®
®
•
Microsoft Windows 2000 Server (SP4)
®
®
•
•
Microsoft Windows Server 2003
Red Hat Enterprise Linux 3.0
®
®
•
•
Novell NetWare 6.5
™
SCO OpenServer 5.0.7
®
•
•
SCO UnixWare 7.1.4
ASM (Acer Server Management)
Power supply
550-watts redundant power supply (optional)
•
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1 System tour
8
Front panel
No.
Icon
Component
Description
1
CD-ROM drive Stop/
Eject button
Press this button to open the CD
drive tray.
2
CD-ROM drive
activity indicator
When the LED indicator is lit, there
is activity in the CD drive.
3
4
5
CD-ROM drive
Volume control
Disk drive for reading CD-ROMs.
Adjusts the volume of the CD drive.
CD-ROM drive
Headphone/
Connects to microphones or
earphones.
Earphone port
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9
No.
Icon
Component
Description
6
5.25-inch drive bays
Two empty 5.25-inch drive bays
allow installation of additional
devices.
Power indicator 1
7
8
Indicates AC power is present or
system is turned on or off (green).
Hard disk activity
indicator 1
Indicates the status of the system
hard drive.
9
System status
indicator 1
The indicator lights up green when
the system is operating normally.
When the a system fault is present,
the indicator blinks or lights up
amber.
10
11
LAN1 activity
indicator 1
Indicates an active link on the LAN1
port (green).
LAN2 activity
indicator 1
Indicates an active link on the LAN2
port (green).
12
13
Service ID indicator
Service ID button
Indicates chassis ID status (blue).
Illuminates LEDs on both the front
and rear of the server, simplifying
identification of the server in a rack
from the rear.
14
15
Four-bay hot-plug
HDD cage
Houses four hot-swap SCSI drives.
HDD bay
For additional storage options.
Supports a four-bay hot-plug HDD
cage.
16
17
USB ports
Connects to USB devices.
Hot-plug HDD access
indicator 2
Indicates the status of the hard
drive.
18
Hot-plug HDD power
indicator 2
Indicates drive activity (green).
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1 System tour
10
No.
Icon
Component
Description
19
ePanel module cover
Remove the cover to install the
optional ePanel module. For more
information, go to page 76.
20
21
Power button
FDD activity indicator
When the indicator is lit, there is
activity in the floppy drive.
22
23
FDD (Floppy disk
drive)
Disk drive that reads and writes
diskettes.
FDD Eject button
Press this button to remove a
diskette from the floppy drive.
1 For more information about the status of the LED indicator, see
Front panel LED indicators table on page 11.
2
For more information about the status of the hot-plug HDD indicator, see
Hot-plug HDD LED indicators table on page 12.
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11
Front panel LED indicators
Below table lists the LED states on the front panel.
LED
Color
Status
On
Description
Power
Green
Power on
Blinking
On
System in ACPI sleep mode.
System in normal mode.
Status
Green
Green
Blinking
•
•
Defective CPU
Defective DIMM
Amber
Blinking
•
•
Redundant fan failure
Redundant power supply
failure
•
Non-critical temperature and
voltage failure
Amber
On
•
•
•
Critical power supply failure
Voltage power supply failure
Critical temperature and
voltage failure
Off
•
•
•
POST error
NMI event
Missing CPU or terminator
HDD
Green
Blinking
Off
HDD activity
No HDD activity
HDD failure
Amber
On
The HDD LED will light green
when the four-bay hot-plug
cage is installed in the chassis.
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1 System tour
12
LED
Color
Status
On
Description
Network is established.
LAN1 and 2
Green
Blinking
•
•
Network activity.
Network is established and
running at its supported
speed.
Off
On
Network link is not established.
Service ID button is pressed.
Service ID
button
Blue
Hot-plug HDD LED indicators
Below table lists the possible disk drive states.
Power
LED
(Color)
Activity
LED
(Condition)
HDD Status
Description
No HDD present
HDD activity
HDD not
present
None
Off
HDD present
HDD failure
Green
On
On
Amber
Internal HDD failure, replace
HDD
HDD rebuild
Green
On
HDD rebuilding data
Amber
Blinking
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13
Rear panel
No.
Icon
Component
Description
1
Power supply
module bay
(empty)
Allows installation of a hot-swap
redundant power supply module.
Note: Though the system supports
two hot-swap power supply module
bays, the system comes bundled with
only a single power supply module.
You have the option to separately
purchase an extra power supply
module to provide the system with
redundant power source.
2
3
PS/2 mouse port
Connects to a PS/2 mouse.
PS/2 keyboard
port
Connects to a PS/2 keyboard.
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1 System tour
14
No.
Icon
Component
Description
4
5
USB ports
Connects to USB devices.
Serial port
Connects to serial devices.
Connects to parallel devices.
6
7
8
Parallel/printer
port
VGA/monitor
port
Connects to monitors.
Gigabit LAN
ports (10/100/
1000 Mbps)
Connects to network cables.
9
Service ID
indicator
Indicates chassis ID status (blue).
10
Service ID
button
Illuminates LEDs on both the front
and rear of the server, simplifying
identification of the server in a rack
from the rear.
11
12
Expansion slots
Ventilation slots
For installing expansion cards.
For maintaining proper airflow
condition inside the chassis.
Warning: Be careful not to block the
ventilation holes, as system
overheating may occur.
13
14
Keyhole
A pair of system keys attached for
unlocking the bezel door.
PCI slot lock
lever
Secures the PCI card to the system.
Optimizes system airflow.
15
16
Rear system fan
Main power
supply AC
Indicates the power supply status
(green).
power indicator
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15
No.
Icon
Component
Description
17
Main power
supply fail
indicator
Indicates status of the the hot-
swappable power supply module or
any PSU (power supply unit) internal
fan fault condition (amber).
18
Main power
supply cable
connector
Connects to the power cable.
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1 System tour
16
Internal components
No.
Component
No.
Component
1
Power supply module
(550-watts) 1
6
Mainboard
2
3
Rear system fan
7
8
Easy-swap system fans
Rear system fan release
latch
Four-bay hot-plug HDD cage
backplane board
4
5
Air baffle
9
Power distribution board
PCI bus slot
1
Though the system supports two hot-swap power supply modules, the system comes
bundled with a single 550-watt power supply module only. You have the option to purchase
an extra power supply module to provide the system with a redundant power source.
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1 System tour
18
No.
Code
Description
3
J10
J7
Top: Parallel/printer port
Bottom: Serial port
J13
Bottom: VGA/monitor port
4
J16
Gigabit LAN ports (RJ-45)
5
U7
Broadcom BCM5721 Gigabit chipset (LAN1)
ID LED
6
D10
7
S1
ID button
8
U10
Broadcom BCM5721 Gigabit chipset (LAN2)
CMOS battery
9
J15
10
11
12
13
14
15
16
17
18
19
20
21
22
D14 - D21
JP17
U24
Port 80 BIOS self-diagnostic LED connector
BMC debug jumper
BMC (Baseboard Management Controller)
PCI slots 5 and 6 (x4 PCI Express)
Super I/O chipset
J18, J20
U45
J23, J24, J26
U60
PCI slots 2, 3 and 4 (PCI-X 64-bit/100 MHz)
ATI Rage XL VGA chipset
PCI slot 1 (PCI 32-bit/33 MHz)
Buzzer
J27
BZ1
U68
VGA SDRAM chipset
JP26
J30
Internal serial connector
SCSI LED connector
JP24
IPMB (Intelligent Platform Management Bus)
connector
23
JP25
Chassis intrusion connector
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19
No.
Code
Description
24
JP27
Clear CMOS, Clear password and BIOS recovery
jumper
25
26
27
U40
J19
ROMB (RAID on motherboard) firmware chipset
Flash ROM BIOS chipset
SATA 0 -
SATA 1
Serial ATA connectors
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
U59
J29
Intel IOP332 chipset
DDR-I DIMM slot (for ROMB cache)
SCSI status LED connector
LSI 53C1030 SCSI chipset
SCSI Channel B connector
Altos RAID-enabler (iButton) socket
SCSI Channel A connector
ePanel connecter
D40
U52
J28
JP23
J25
JP22
JP21
JP20
JP19
JP4
Front USB connectors
Front system fan 0 connector
Front system fan 1 connector
Secondary IDE connector
FDD connector
JP14
JP15
JP12
JP13
U26
Primary IDE connector
SCSI backplane management cable connector
Front panel LED connectors
Intel 82801ER chipset
CPU 2 socket
45
J17
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1 System tour
20
No.
Code
U8
Description
46
47
48
49
50
51
52
53
54
55
56
57
Intel E7520 MCH (Memory Controller Hub) chipset
CPU 2 fan connector
JP9
JP8
CPU 1 fan connector
J6
CPU 1 socket
JP5
CPU power connector
JP1
Power supply connector
J3 and J4
J5 and J8
J9 and J11
J12 and J14
JP2
DIMM 1B to 1A sockets
DIMM 2B to 2A sockets
DIMM 3B to 3A sockets
DIMM 4B to 4A sockets
PSDB (Power supply distribution board) connector
Rear system fan connector
JP31
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21
Jumper settings
The table below lists the mainboard jumper settings.
Jumper
Setting
Function
JP27
1-2
3-4
5-6
Clear CMOS settings
Clear password settings
Enable BIOS recovery
JP17
JP13
1-2
3-4
BMC diagnostics settings
BMC recovery settings
HDD LED
LAN1 activity LED
LAN2 activity LED
Power LED
Power button
Reset button
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1 System tour
22
Backplane layout
The backplane attached to the four-bay hot-plug HDD cage provides a
convenient interface between the SCSI or SATA drives and the
mainboard.
SCSI backplane layout
Rear
Front
No.
1
Description
120-pin SAF-TE connector
80-pin SCSI data cable connectors
68-pin SCSI data cable connector
J1 Backplane jumper header
SCSI power cable connector
2
3
4
5
SCSI HDD management cable connector (I2C bus)
6
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23
SATA backplane layout
Rear
Front
No.
1
Code
Description
SATA HDD connectors
2
J15
SAF-TE heartbeat LED and
Manufacturing function jumper
3
4
5
6
7
SATA data cable connector
SAF-TE connector
JP3
JP2
J5
10-pin power cable connector
Backplane setup header
SATA cage management cable connector (I2C bus)
Backplane peering cable connector
J11
8
J14
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1 System tour
24
SAF-TE board layout
The SAF-TE board connects to the HDD cage’s backplane. It monitors
the backplane’s temperature and voltage condition and the status of
the SCSI hard drives.
No.
1
Description
GEM 318p SAF-TE chipset
Configuration switch
2
SAF-TE configuration settings (SW1)
The SAF-TE board’s pre-assigned ID is SCSI ID 6. The table below shows
the board’s configuration settings.
Switch
Switch 1
Switch 2
Description
Switch
Switch 3
Switch 4
Description
Off
Off
On
Off
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This chapter gives you instructions on how to set up
your system. Procedures on how to connect
peripherals are also explained.
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27
Setting up the system
Preinstallation requirements
Selecting a site
Before unpacking and installing the system, select a suitable site for
the system for maximum efficiency. Consider the following factors
when choosing a site for the system:
•
•
•
•
•
Near a grounded power outlet
Clean and dust-free
Stable surface free from vibration
Well-ventilated and away from sources of heat
Secluded from electromagnetic fields produced by electrical
devices such as air conditioners, radio and TV transmitters, etc.
Checking the package contents
Check the following items from the package:
•
•
•
•
•
Acer Altos G710 system
Acer Altos G710 User’s Guide
Acer EasyBUILDTM
Acer Altos G710 accessory box
System keys (attached to the rear panel of the system)
If any of the above items are damaged or missing, contact your dealer
immediately.
Save the boxes and packing materials for future use.
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2 System setup
28
Connecting peripherals
Refer to the illustration below for specific connection instructions on
the peripherals you want to connect to your system.
Note: Consult the operating system manual for information on
how to configure the network setup.
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2 System setup
30
The system starts up and displays a welcome message on the
monitor and ePanel LCD display (Refer to “Appendix D: ePanel” on
page 163 for more information on how to use the ePanel.). After
that, a series of power-on self-test (POST) messages appears. The
POST messages indicate if the system is running well or not.
Note: If the system does not turn on or boot after pressing the
power button, go to the next section for the possible causes of the
boot failure.
The ePanel module is not included with your system. To purchase
an ePanel module, contact your local Acer representative or order
directly from http://www.acer.com/.
Aside from the POST messages, you can determine if the system is in
good condition by checking if the following occurred:
•
•
Power indicator on the front panel lights up (green)
Num Lock, Caps Lock, and Scroll Lock indicators on the keyboard
light up
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Power-on problems
If the system does not boot after you have applied power, check the
following factors that might have caused the boot failure.
•
The external power cable may be loosely connected.
Check the power cable connection from the power source to the
power cable socket on the rear panel. Make sure that the cable is
properly connected to the power source and to the power cable
socket.
•
•
No power comes from the grounded power outlet.
Have an electrician check your power outlet.
Loose or improperly connected internal power cables.
Check the internal cable connections. If you are not confident to
perform this step, ask a qualified technician to assist you.
Warning! Make sure all power cords are disconnected from
the electrical outlet before performing this task.
Note: If you have gone through the preceding actions and the
system still fails to boot, ask your dealer or a qualified technician
for assistance.
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2 System setup
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Configuring the system OS
The Altos G710 comes with Acer EasyBUILDTM that allows you to
conveniently install your choice of operating system. To start using
EasyBUILD, follow the steps below.
1
2
Locate the EasyBUILD System CD included in the system package.
With your system turned on, gently press the CD-ROM drive Stop/
Eject button.
3
4
When the disc tray slides open, insert the EasyBUILD System CD
with the label or title side of the disc facing upward.
Note: When handling the disc, hold it by the edges to avoid
smudges or fingerprints.
Gently press the disc down to make sure that it is properly
inserted.
Caution! While pressing the disc, be careful not to bend the disc
tray. Make sure that the disc is properly inserted before closing
the disc tray. Improper insertion may damage both the disc and
the CD-ROM drive.
5
6
Gently press the drive Stop/Eject button again to close the disc
tray.
The Acer EasyBUILD sequence begins. Follow all onscreen
instructions.
For more information, refer to the EasyBUILD Installation guide.
Note: EasyBUILD System CD supports Windows 2000, Windows
Server 2003 and Red Hat Linux operating system only.
Windows or Linux OS CD is needed when you install the OS with
the EasyBUILD System CD.
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Server setup
Aside from its tower configuration, the Altos G710 server system can
also be mounted in a rack-model position. A rack mount kit is
to rack-model design. To purchase a rack mount kit, contact your local
The figure below shows the Altos G710 server in a rack-mount position.
For instructions on tower-to-rack configuration, refer to “Appendix B:
Acer Altos G710 rack installation guide” on page 141.
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Turning off the system
There are two ways by which you can turn off the server. These include:
•
To turn off the system from Windows
To turn off the server, on the Windows taskbar click on the Start
button, point to Shut Down..., select Shut down from the
drop-down window then click on OK. You can then turn off all
peripherals connected to your server.
If you cannot shut down the server, press the power button for at
•
To turn off the system from the ePanel LCD display
Important: The system cannot be turned off from the ePanel LCD
display when it is running in Safe Mode.
Note: You must install related ePanel software before you can use
ePanel. For more information refer to “Appendix D: ePanel” on
page 163.
ePanel runs only on Microsoft Windows 2000 and Windows Server
2003 platform.
(1) Use the Navigation key to select Setting on the configuration
menus screen, then press the Navigation key.
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(2) Select Shut Down. The following screen appears.
(3) Select Power Off, then press the Navigation key. The Press
Power Off button again to confirm host POWER OFF!
message appears.
(4) Press the Navigation key to shutdown the system.
Note: The ePanel module is not included with your system. To
purchase an ePanel module, contact your local Acer representative
or order directly from http://www.acer.com/.
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This chapter discusses the precautionary
measures and installation procedures you
need to know when upgrading the system.
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39
Installation precautions
Before you install any server component, we recommend that you read
the following sections. These sections contain important ESD
precautions along with preinstallation and post-installation
instructions.
ESD precautions
Electrostatic discharge (ESD) can damage your processor, disk drives,
expansion boards, motherboard, memory modules and other
components. Always observe the following precautions before you
install a server component:
1
Do not remove a component from its protective packaging until
you are ready to install it.
2
Wear a wrist grounding strap and attach it to a metal part of the
server before handling components. If a wrist strap is not
available, maintain contact with the server throughout any
procedure requiring ESD protection.
Preinstallation instructions
Always observe the following before you install any component:
1
2
3
4
5
6
Turn off the system and all the peripherals connected to it.
Unplug all cables from the power outlets.
Place the system unit on a flat, stable surface.
Open the system according to the instructions on page 41.
Remove the air baffle.
Follow the ESD precautions described in this section when
handling a server component.
7
Remove any expansion board(s) or peripheral(s) that block access
to the DIMM slots or other component connector.
See the following sections for specific installation instructions on the
component you want to install.
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Warning! Failure to properly turn off the server before you
start installing components may cause serious damage. Do
not attempt the procedures described in the following
sections unless you are a qualified service technician.
Post-installation instructions
Observe the following after installing a server component:
1
See to it that all components are installed according to the
described step-by-step instructions.
2
Reinstall any expansion board(s) or peripheral(s) that you have
previously removed.
3
4
5
6
Reinstall the air baffle.
Reinstall the chassis panels.
Connect the necessary cables.
Turn on the system.
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Opening the server
Caution! Before you proceed, make sure that you have turned
off your system and all peripherals connected to it. Read the
“Preinstallation instructions” on page 39.
You need to open the server before you can install additional
components. The bezel and left side panel are removable to allow
access to the system’s internal components. Refer to the following
sections for instructions.
Opening the bezel door
A security lock secures the bezel door to protect your system unit
against unauthorized access.
To open the bezel door:
1
Insert the key into the lock and turn it clockwise until it points to
the unlock icon
.
2
Pull open the bezel door.
Removing the bezel door
The bezel door is attached to the chassis by screwless hinges.
To remove the bezel door:
1
2
3
Unlock the bezel door with the key (when necessary).
Open it to a 45° — 90° angle (1).
Press the release switch (2).
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3 System upgrade
42
4
Tilt to the right (3), pull it up (4) then move it away from the
chassis.
Removing the bezel
1
Loosen the two thumbscrews on the bezel (1).
2
Simultaneously depress the plastic retention tabs to release the
latches (2).
3
Pull down the cover to a 45° angle, then gently detach it from the
chassis (3).
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Removing the left-side panel
1
Observe the ESD precautions and pre-installation procedures
described on page 39.
2
Remove the bezel door and the bezel.
Refer to the preceding sections for detailed instructions.
3
4
Loosen the three thumbscrews located at the end of the side panel
closest to the front panel (1).
Slide the side panel slightly forward (2), then tilt it outward (3)
and upward (4) before detaching it from the chassis.
Removing the air baffle
Once you remove the left-side panel, most of the system’s internal
components are still hidden from view by the air baffle. Remove the
air baffle to allow easy access to the system components.
Follow the steps below to remove the air baffle:
1
Press the release latch on the right (1) and left (2) side of the air
baffle.
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2
Pull out the air baffle to remove it from the chassis (3).
Caution! After completing the component upgrade/replacement
procedures, do not forget to reinstall the air baffle before
replacing the chassis panels. Doing otherwise will reduce the
system’s cooling efficiency which can adversely affect performance
or cause damage due to overheating.
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45
Configuring the four-bay hot-plug
HDD cage
This section explains how to install a four-bay hot-plug HDD cage as
well as procedures on how to install a hard disk into the cage’s hard
disk carrier.
The Altos G710 consists of two HDD bays that accept two four-bay hot-
plug SCSI or SATA HDD cages. The system comes bundled with only a
single four-bay hot-plug SCSI or SATA HDD cage leaving one bay
empty. You have the option to purchase an extra cage to provide your
system with massive storage capacity and scalability.
Installing the four-bay hot-plug SCSI HDD cage
The system’s dual channel configurations support four SCSI hard drives
per channel (A or B) configuration. You can connect the new HDD
cage’s SCSI cable to the channel B connector. Refer to “Mainboard
layout” on page 17 for the location of the Channel B connector.
1
Observe the ESD precautions and pre-installation procedures
described on page 39.
2
Remove the four screws that secure the cover of the empty HDD
bay (1), then detach the cover (2).
3
Install the hot-plug cage by following the steps below:
(1) Insert the hot-plug cage into the housing with the backplane
facing the rear of the chassis.
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(2) Locate and attach the following cables clamped on the side of
the chassis to their corresponding connectors on the SCSI
backplane:
Important: If a four-bay hot-plug SCSI HDD cage is already
installed in the top HDD bay, you must block the J1 jumper. Set
pins 1 and 2 to close.
(a) SCSI data cable
(b) SCSI HDD power cable
(c) SCSI HDD management cable
(3) Tighten the four thumbscrews to secure it to the chassis.
Observe the post-installation instructions described on page 40.
4
5
Important: When you are detaching the hot-plug cage from the
chassis, make sure to first remove all hard disks from their carriers.
For instructions, refer to the succeeding section.
Change the RAID configuration of your hard disk. For details on
how to change the RAID configuration of your hard disk, go to
“Appendix C: SCSI RAID configuration” on page 157.
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Installing the four-bay hot-plug SATA HDD cage
sure you install a SATA RAID controller. The SATA RAID controller
must be compatible with your system and OS, and appropriate
drivers must also be installed according to the RAID controller
manufacturer’s installation instructions. Refer to “Installing an
the RAID controller into the PCI slot.
To purchase a SATA RAID controller, contact your local Acer
1
2
3
Observe the ESD precautions and pre-installation procedures
Remove the four screws that secure the cover of the empty HDD
bay, then detach the cover.
Insert the hot-plug cage into the housing with the backplane
facing the rear of the chassis, then tighten the four thumbscrews
to secure the cage to the chassis.
Important: If a four-bay hot-plug SCSI HDD cage is already
installed in the top HDD bay, you must configure the J5 jumper
settings on the SATA backplane. Refer to step (1) illustrated on
page 48.
4
Connect the following cables to their corresponding connectors on
the SATA RAID backplane, mainboard and adapter:
(1) Attach the SATA data cable to the SATA HDD connector on the
backplane (2), then connect the other end of the cable to the
SATA connector on the RAID controller.
Note: SATA connectors on the controller are keyed. Make sure the
SATA data cables are properly connected to its corresponding
connectors on the SATA RAID controller.
(2) Attach the SATA cage management cable to the J11 connector
on the backplane (3), then connect the other end of the cable
to the JP24 connector on the mainboard.
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48
(3) Attach the system’s power cable to the SATA power cable
connector on the backplane (4).
(4) Attach the SATA backplane SAF-TE cable to the JP3 connector
on the backplane (5), then connect the other end of the cable
2
to the I C connector on the RAID controller.
Refer to the illustration below when installing the SATA
backplane, or removing and replacing the cables.
Note: The SATA RAID backplane data cables must be installed and
removed in the following order: SATA0, SATA1, SATA2, and
SATA 3.
5
Observe the post-installation instructions described on page 40.
Important: When you are detaching the hot-plug cage from the
chassis, make sure to first remove all hard disks from their carriers.
For instructions, refer to the succeeding section.
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Installing a hard disk into the four-bay hot-plug
HDD cage carrier
Note: You need not remove the four-bay hot-plug HDD cage
from the chassis to install a hard disk into its carrier.
1
Press your finger to the drive release lever (1), then pull out the
hard disk carrier from the cage (2).
2
Remove the four screws to open the hard disk carrier (1), then
remove the hard disk (2). Keep the screws for later use.
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3 System upgrade
50
3
Install a hard disk on the hard disk carrier (1), then secure it with
the four screws you have removed earlier (2).
4
5
Insert the hard disk carrier into the cage with the lever still
extended.
Push the lever back until it clicks into place. Make sure that the
drive is properly inserted before closing the lever.
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The system supports one 3.5-inch and three 5.25-inch internal storage
devices. The system comes pre-installed with a floppy drive and a
CD-ROM drive. The two empty 5.25-inch drive bays allow you to install
additional drives such as another CD-ROM drive or a tape drive. These
provide the system with additional storage capacity.
Replacing the FDD
1
Observe the ESD precautions and pre-installation procedures
described on page 39.
2
3
Disconnect the IDE and FDD cables from the old drive.
Press the release bracket on both sides of the drive carrier (1)
before pulling it out from the chassis (2).
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52
4
Remove the three screws that hold the old drive to the drive
carrier (1) then pull it out (2).
5
Install a new FDD to the drive carrier (1), then secure it with the
three screws you have removed earlier (2).
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Insert the drive carrier with the newly-installed FDD into the drive
6
bay.
7
8
Observe the post-installation instructions described on page 40.
Replacing the CD-ROM drive
Note: If you are installing a new drive in an empty drive bay, skip
steps 2 to 4.
1
2
Observe the ESD precautions and pre-installation procedures
described on page 39.
Disconnect the power and IDE cables from the old drive.
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3
Press the release bracket on both sides of the drive carrier (1)
before pulling it out from the chassis (2).
4
Remove the eight screws that hold the old drive to the drive
carrier then pull it out.
5
Install a new 5.25-inch drive to the drive carrier then secure it with
the eight screws you have removed earlier.
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6
Insert the drive carrier with the newly-installed 5.25-inch drive
into the drive bay.
7
8
Connect the power and IDE cables to the new drive.
Observe the post-installation instructions described on page 40.
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Upgrading the CPU
This section includes instructions for installing and removing a CPU and
heatsink assembly.
Installing the heatsink and CPU
The mainboard supports dual FC-mPGA4 (Flip Chip Micro Pin Grid
®
comes bundled with only a single Intel Xeon processor leaving one CPU
socket empty. You have the option to purchase an extra CPU for your
system.
Important: Before you install a new CPU, make sure that you are
using the same type of CPU’s with identical stepping and running
at the same frequency.
1
Observe the ESD precautions and pre-installation procedures
described on page 39.
2
3
Locate the CPU socket on the mainboard.
Pull the CPU socket retainer lever to the fully open, upright
position.
4
5
Remove the CPU from its protective packaging.
Align the CPU to its socket, making sure that pin 1 (indicated by
the notched corner) of the CPU connects to hole 1 of the socket
(on the bottom right corner).
6
Insert the CPU into the socket (1).
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Press down the retainer lever to lock the CPU in place (2).
7
Apply approximately 0.1ml of the thermal grease to the top of the
CPU.
8
9
Align the heatsink on top of the CPU (1).
Using the screwdriver, tighten the heatsink’s four screws to secure
it to the mainboard (2).
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10 Connect the CPU fan cable to the CPU fan (0 or 1) connector on the
mainboard. Refer to “Mainboard layout” on page 17 for the
location of the CPU fan connector.
11 Observe the post-installation instructions described on page 40.
Removing the heatsink and CPU
Important: Before removing a CPU from the mainboard, make
sure to create a backup file of all important data.
1
Observe the ESD precautions and pre-installation procedures
described on page 39.
Warning! The heatsink becomes very hot when the system
is on. NEVER touch the heatsink with any metal or with
your hands.
2
3
Loosen the four screws that hold the heatsink to the mainboard
(1).
Pull out the heatsink from the CPU (2). Place the heatsink upside
down on a flat surface to prevent thermal grease from
contaminating other components.
Note: Wipe off the thermal grease from both the heatsink and
CPU using an alcohol pad.
4
To detach the CPU from its socket, follow the steps below:
(1) Pull the CPU socket retainer lever to the fully open, upright
position (1).
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(2) Pull out the CPU from the socket (2).
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Upgrading the system memory
This section includes instructions for removing and installing a
memory module.
Altos G710 supports DDR2 400 Registered ECC memory modules. DDR2
400 memory is a new type of memory module providing better
performance using less power, at 1.8 volts, than conventional DDR1
memory. DDR2 400 memory modules have 240-pin DIMM modules and
are not backward-compatible with DDR1.
The Altos G710 provides eight DDR2 DIMM slots in dual memory
channels. DIMM 1A, 2A, 3A and 4A are connected to memory channel
A. DIMM 1B, 2B, 3B, and 4B are connected to memory channel B. The
maximum memory capacity is 16 GB DDR2 400 memory. Memory DIMM
technologies supports 512 MB, 1 GB or 2 GB memory modules.
Note: You should always install the DDR2 memory module in the
DDR2 DIMM slots. Wrong installation may cause damage to the
mainboard. Contact your dealer for qualified DDR2 DIMM
vendors.
DIMM
1B
DIMM
1A
DIMM
2B
DIMM
2A
DIMM
3B
DIMM
3A
DIMM
4B
DIMM
4A
Memory
Interleave
512 MB
1 GB
1-way
1-way
1-way
2-way
2-way
2-way
2-way
2-way
2-way
2-way
2-way
2-way
2-way
2-way
2-way
2 GB
512 MB
1 GB
512 MB
1 GB
2 GB
2 GB
512 MB
1 GB
512 MB
1 GB
512 MB
1 GB
512 MB
1 GB
2 GB
2 GB
2 GB
2 GB
512 MB
1 GB
512 MB
1 GB
512 MB
1 GB
512 MB
1 GB
512 MB
1 GB
512 MB
1 GB
2 GB
2 GB
2 GB
2 GB
2 GB
2 GB
512 MB
1 GB
512 MB
1 GB
512 MB
1 GB
512 MB
1 GB
512 MB
1 GB
512 MB
1 GB
512 MB
1 GB
512 MB
1 GB
2 GB
2 GB
2 GB
2 GB
2 GB
2 GB
2 GB
2 GB
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The minimum memory configuration is one DIMM, installed in DIMM
1B slot (the slot nearest to the power supply connector). However, for
optimum performance and 2-way memory interleave operation, two
DIMMs with identical size should be installed. DIMMs on memory
channel A are paired with DIMMs on memory channel B to configure 2-
way memory interleave.
Both DIMM 1B and 1A must be populated before any DIMMs are
installed. DIMM 2B and DIMM 2A must be populated in pairs.
All DIMMs installed must be identical (same manufacturer, CAS latency,
number of rows, columns and devices, timing parameters, etc.).
Warning! Functionality issues may be encountered if mixed
memory types are installed on the same mainboard. DIMM
modules of identical type, banking and stacking
technology, and manufacturer should be installed in the
Altos G710 system.
Memory configurations for the DDR2 DIMMs
The memory modules of identical type, banking, stacking and
manufacturer must be installed and removed in the following order:
•
•
•
•
DIMM 1B and DIMM 1A
DIMM 2B and DIMM 2A
DIMM 3B and DIMM 3A
DIMM 4B and DIMM 4A
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Altos G710 includes Memory Sparing and Mirroring support. These
features prevent a single memory module failure to occur and result in
a system crash.
Important: Four DIMM population of completely identical
devices (two per channel) are required for memory mirroring and
sparing functionality (i.e., DIMM 1A, 1B, 2A, and 2B must be
identical) .
Memory sparing and mirroring configuration cannot be used
simultaneously.
Memory Sparing
To provide a more fault tolerant system, Altos G710 includes
specialized hardware to support fail-over to a spare DIMM device in
runtime errors. One of the DIMMs installed per channel will not be
used, but kept in reserve. In the event of significant failures in a
particular DIMM, it and its corresponding partner in the other channel
(if applicable), will, over time, have its data copied over to the spare
DIMM(s) held in reserve. When all the data has been copied, the
reserve DIMM(s) will be put into service and the failing DIMM will be
removed from service. Only one sparing cycle is supported. If this
feature is not enabled, then all DIMMs will be visible in normal address
space.
Refer to “Server Management Configuration” on page 103 for more
information about configuring the memory spare or mirror parameter
in the BIOS Setup utility.
Below table lists the suggested memory population for memory
sparing:
Total Memory
DIMM DIMM DIMM DIMM DIMM DIMM DIMM DIMM
Physical Detected
Memory by OS
1B
1A
2B
2A
3B
3A
4B
4A
512 MB 512 MB 512 MB 512 MB
2 GB
4 GB
8 GB
3 GB
1 GB
2 GB
4 GB
2 GB
(Spare)
(Spare)
1 GB
2 GB
1 GB
2 GB
1 GB
(Spare)
1 GB
(Spare)
2 GB
(Spare)
2 GB
(Spare)
512 MB 512 MB 512 MB 512 MB 512 MB 512 MB
(Spare) (Spare)
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Total Memory
DIMM DIMM DIMM DIMM DIMM DIMM DIMM DIMM
Physical Detected
Memory by OS
1B
1A
2B
2A
3B
3A
4B
4A
1 GB
2 GB
1 GB
2 GB
1 GB
2 GB
1 GB
2 GB
1 GB
(Spare)
1 GB
(Spare)
6 GB
12 GB
4 GB
4 GB
8 GB
2 GB
(Spare)
2 GB
(Spare)
512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB
3 GB
(Spare)
(Spare)
1 GB
2 GB
1 GB
2 GB
1 GB
2 GB
1 GB
2 GB
1 GB
2 GB
1 GB
2 GB
1 GB
(Spare)
1 GB
(Spare)
8 GB
6 GB
2 GB
(Spare)
2 GB
(Spare)
16 GB
12 GB
Memory Mirroring
The Memory Mirroring feature designates a channel, two DDR2 DIMM
slots, as spare memory and all system memory are sent to both mirrors
by the Intel E7520 MCH chipset. When an uncorrectable error occurs
from the Primary mirror, the chipset will automatically replace the data
in the defective slot with data from the Secondary mirror.
Below table list the suggested memory population for memory
mirroring:
Total Memory
DIMM DIMM DIMM DIMM DIMM DIMM DIMM DIMM
Physical Detected
Memory by OS
1B
1A
2B
2A
3B
3A
4B
4A
512 MB 512 MB 512 MB 512 MB
(Mirror) (Mirror)
2 GB
4 GB
8 GB
4 GB
8 GB
16 GB
1 GB
2 GB
4 GB
2 GB
4 GB
8 GB
1 GB
1 GB
1 GB
(Mirror) (Mirror)
1 GB
2 GB
2 GB
2 GB
(Mirror) (Mirror)
2 GB
512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB
(Mirror) (Mirror) (Mirror) (Mirror)
1 GB
2 GB
1 GB
2 GB
1 GB 1 GB 1 GB 1 GB
(Mirror) (Mirror) (Mirror) (Mirror)
1 GB
1 GB
2 GB 2 GB 2 GB 2 GB
(Mirror) (Mirror) (Mirror) (Mirror)
2 GB
2 GB
Removing a DIMM
Before you can install a new DIMM in a socket, first remove any
previously installed DIMM from that socket.
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Important: Before removing any DIMM from the mainboard,
make sure to create a backup file of all important data.
1
Observe the ESD precautions and pre-installation procedures
described on page 39.
2
3
Locate the DDR2 DIMM slots on the mainboard.
Press the holding clips on both sides of the socket outward to
release the DIMM.
4
Gently pull the DIMM upward to remove it from the socket .
Important: Remove identical memory modules at the same time
and in the following sequence: 1B and 1A, 2B and 2A, 3B and 3A,
and 4B and 4A. Refer to the illustration above for the
recommended DIMM sequence.
Note: Place your forefingers on the top of the DIMM before
pressing the holding clips to gently disengage the DIMM from the
socket.
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Installing a DIMM
Caution! When using multiple memory modules it is
recommended that you AVOID using modules from different
manufacturers or that run at different speeds from each other.
1
Observe the ESD precautions and pre-installation procedures
described on page 39.
2
3
4
5
Locate the DDR2 DIMM slots on the mainboard.
Open the clips on the socket.
Align then insert the DIMM into the socket.
Press the holding clips inward to lock the DIMM in place.
Important: Install identical size DDR2 memory modules at the
same time into the memory slots. You may install a single module
into the memory slot or install modules in pairs (See suggested
memory population for memory sparing on page 62 or memory
mirroring on page 63).
Installation of the DDR2 memory modules must be in the
following sequence: 1B and 1A, 2B and 2A, 3B and 3A, and 4B and
4A. Refer to the illustration on page 66 for the recommended
DIMM sequence.
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Note: The DIMM slot is slotted to ensure proper installation.
If you insert a DIMM but it does not fit easily into the socket, you
may have inserted it incorrectly. Reverse the orientation of the
DIMM and insert it again.
6
Observe the post-installation instructions described on page 40.
Reconfiguring the system memory
The system automatically detects the amount of memory installed.
Run the BIOS setup to view the new value for total system memory and
make a note of it.
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Installing the Altos RAID-enabler
(optional)
This section explains how to install the Altos RAID-enabler (iButton)
and an iTBBU.
The iTBBU (Transportable Battery Backup Unit) shown below is for your
reference only. You have the option to install either an iTBBU or an
unbuffered ECC DDR DIMM into the DIMM slot.
/www.acer.com/.
The Altos RAID-enabler (iButton) works in association with the DDR
DIMM or iTBBU to subsequently store data from the HDD to the DIMM.
iTBBU includes a battery pack attached onto the memory module that
protects data in the cache memory in the event of a power failure.
1
Observe the ESD precautions and pre-installation procedures
described on page 39.
2
Install the Altos RAID-enabler (iButton) and the iTBBU by
following the steps below:
(1) Open the clips on the socket.
(2) Align then insert the iTBBU into the DIMM slot (1).
(3) Press the holding clips inward to lock the iTBBU in place (2).
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(4) Insert the Altos RAID-enabler (iButton) into the socket and
ensure that it is seated completely (3). .
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Installing an expansion card
This section explains how to install an expansion card. The onboard
expansion slots supports PCI (Peripheral Component Interconnect)/
PCI-X and PCI Express cards.
To install an expansion card
Note: PCI Express slot is a new type of interface and differs in
length than the conventional PCI/PCI-X slots. You should always
install the correct type of plug-in expansion cards in the x4 PCI
Express slot. Contact your dealer for qualified x4 PCI Express card
vendors.
1
Observe the ESD precautions and pre-installation procedures
described on page 39.
2
3
4
5
6
7
8
Locate an empty expansion slot on the mainboard.
Press the slot release latch outward (1).
Open the side cover of the slot (2).
Pull out the card bracket (3).
Remove the expansion card from its protective packaging.
Align the card in the empty slot.
Insert the bracket with the card into the selected slot (4). Make
sure that the card is properly seated.
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9
Press the PCI slot lock lever on the rear panel of the server (5).
Note: If you are installing I/O cards in the x4 PCI Express slot,
secure the bracket with a screw before replacing the air baffle.
10 Observe the post-installation instructions described on page 40.
Note: When you turn on the system, the BIOS setup automatically
detects and assigns resources to the new device (applicable only to
Plug-and-Play expansion cards).
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Installing a power supply module
The Altos G710 power subsystem consists of two hot-swap power
supply module bays that accept 550-watt hot-swap redundant power
supply modules. The system comes bundled with only a single power
supply module leaving one power supply module bay empty. You have
the option to purchase an extra power supply module to provide your
system with a redundant power source. A redundant power
configuration enables a fully-configured system to continue running
even if one power supply module fails.
WARNING! To reduce the risk of personal injury or
damage to the equipment, the installation of power
supply modules should be referred to individuals who are
qualified to service server systems and are trained to deal
with equipment capable of generating hazardous energy
levels.
WARNING! To reduce the risk of personal injury from
hot surfaces, observe the thermal labels on each power
supply module. You can also consider wearing protective
gloves.
WARNING! To reduce the risk of personal injury from
electric shock hazards, do not open the power supply
modules. There are no serviceable parts inside the
module.
Caution! Electrostatic discharge can damage electronic
components. Make sure that you are properly grounded
before handling a power supply module.
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73
2
Hold the handle on front of the power supply module and press
your thumb on the release latch. Slide the power supply module
into the empty bay until you feel resistance.
3
4
Press the module handle to secure the power supply module to its
bay.
Verify that the power indicators on both the main power supply
and on the newly installed redundant power supply are
illuminated (green).
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Replacing the easy-swap system fan
This section explains how to install an easy-swap system fan. The server
accommodates two easy-swap system fans.
Removing an easy-swap system fan
Caution! To reduce the risk of personal injury, avoid contact with
the fan when the blades are still moving.
1
2
Observe the ESD precautions and pre-installation procedures
described on page 39.
Grasp the release latch on both sides of the fan (1) then pull it out
(2).
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Installing an easy-swap system fan
1
Observe the ESD precautions and pre-installation procedures
described on page 39.
2
Insert the fan in an empty fan bay then press it firmly in place.
3
Observe the post-installation instructions described on page 40.
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An optional ePanel module is available for the Altos G710 server
system.
To install an ePanel module to your server:
1
Open the bezel door. Refer to “Opening the bezel door” on page
41 for instructions.
2
Remove the LCD display cover from the bezel door by following
the steps below:
(1) Remove the two screws that secure the rear and front LCD
display cover to the bezel door (1). Set the screws aside.
(2) Remove the rear (2) and front cover (3). Set the covers aside.
3
Remove the bezel door. Refer to “Removing the bezel door” on
page 41 for instructions.
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Remove the bezel. Refer to “Removing the bezel” on page 42 for
4
5
instructions.
Remove the ePanel module cover from the bezel by the following
steps:
(1) Remove the two screws that hold the module cover to the
bezel (1). Set the screws aside.
(2) Remove the module cover (2). Set the cover aside.
6
7
Remove the ePanel module and cables from its protective
packaging.
Route the following cables to the appropriate chassis openings:
(1) ePanel cable — Connect to the ePanel connector on the
mainboard (1, 3, 4).
(2) ePanel power cable — Connect to any of the system’s power
cables (2, 5).
8
Attach the other end of the ePanel cable to the module’s ePanel
connector (6).
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9
Attach the other end of the ePanel power cable to the module’s
ePanel power cable connector (7).
10 Align the ePanel module in the ePanel bay (1). Make sure that the
module is properly seated.
11 Secure the ePanel with the two screws removed earlier (2).
For more information on how to use the ePanel module, see
“Appendix D: ePanel” on page 163.
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This chapter gives information about the
system BIOS and discusses how to configure
the system by changing the settings of the
BIOS parameters.
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BIOS setup
BIOS setup is a hardware configuration program built into your
system's Basic Input/Output System (BIOS). Since most systems are
already properly configured and optimized, there is no need to run this
utility. You will need to run this utility under the following conditions:
•
•
When changing the system configuration
When a configuration error is detected by the system and you are
prompted ("Run Setup" message) to make changes to the BIOS
setup
Note: If you repeatedly receive Run Setup messages, the battery
may be bad. In this case, the system cannot retain configuration
values in CMOS. Ask a qualified technician for assistance.
•
•
•
When redefining the communication ports to prevent any conflicts
When making changes to the Power Management configuration
When changing the password or making other changes to the
security setup
BIOS setup loads the configuration values in a battery-backed
nonvolatile memory called CMOS RAM. This memory area is not part
of the system RAM which allows configuration data to be retained
when power is turned off.
Before you run BIOS setup, make sure that you have saved all open
files. The system reboots immediately after you close the setup.
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82
Entering BIOS setup
Power on the server to start the system POST process. During bootup,
press F2 to enter the BIOS setup screen.
Note: You must press F2 while the system is booting. This key
combination does not work during any other time.
There are several tabs on the setup screen corresponding to the six
major BIOS menus:
•
•
•
•
•
•
Main
Advanced
Power
Boot
Security
Exit
The parameters on the screens shown in this User’s Guide display
default system values. These values may not be the same as those in
your system.
Note the following reminders when moving around the setup screen:
•
Use the Left and Right arrow keys to move to the next page or to
return to the previous screen.
•
•
Use the Up and Down arrow keys to select an item.
Use the + and - keys to select an option.
Note: You can configure a parameter that is enclosed in square
brackets. Grayed-out items have fixed settings and are not
user-configurable.
•
Use the Tab key to select a field.
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83
•
Use the Enter key to display a submenu screen.
Note: When a parameter is preceeded by a >, it means that a
submenu screen is available.
•
•
•
Press F1 for General Help on using the BIOS setup.
Press F10 to save changes and close the BIOS setup.
Press Esc to close the BIOS setup.
In the descriptive table following each of the screen illustrations,
settings in boldface are the default and suggested parameter settings.
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Main
The Main menu displays basic and important information about the
system. These information are necessary for troubleshooting and may
be required when asking for technical support. These entries are for
your reference only and are not user-configurable.
The last two parameters on the screen lets you define the sytem’s time
and date settings. The real-time clock keeps the system date and time.
After setting the date and time, you do not need to enter them every
time you turn on the system. As long as the internal battery remains
good and connected, the clock continues to keep the date and time
accurately even when the power is off.
Parameter
Description
BIOS Build Date
BIOS Version
Date when the BIOS setup was created.
Version of the BIOS setup utility.
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Parameter
Description
SMBIOS Version
Version of the SMBIOS. SMBIOS (System
Management BIOS) allows you to check your
system’s hardware without actually opening it up.
Hardware checking is done via software
checkpoints during start up.
System Time
System Date
Sets the time following the hour-minute-second
format. Valid values for hour, minute, and second
are:
Hour: 00 to 23
Minute: 00 to 59
Second: 00 to 59
Sets the date following the weekday-month-day-
year format. Valid values for weekday, month, day,
and year are:
Weekday: Sun, Mon, Tue, Wed, Thu, Fri, Sat
Month: Jan, Feb, Mar, Apr, May, Jun, Jul, Aug, Sep,
Oct, Nov, Dec
Day: 1 to 31
Year: 1980 to 2079
System Information
Product Information
Press Enter to access the System Information
submenu.
Press Enter to access the Product Information
submenu.
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System Information
The screen below appears when you select System Information from
the Main window. The System Information menu displays basic
information about the system.
Parameter
Description
Front Side Bus Speed
The front side bus speed is the speed at which the
CPU communicates with the mainboard and other
parts of the system.
CPU Socket1
Indicates a processor is currently installed in the
CPU 1 socket. Refer to “Server Management Config-
uration” on page 103 for the location of the CPU 1
socket.
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Parameter
Description
CPU Socket2
Indicates a processor is currently installed in the
CPU 2 socket. Refer to “Mainboard layout” on page
17 for the location of the CPU 2 socket.
Processor Type
Type of processor currently installed in the server.
Processor Speed
The processor speed is the speed at which a
microprocessor executes instructions. Clock speeds
are expressed in megahertz (MHz), with 1 MHz
being equal to 1 million cycles per second. The
faster the clock, the more instructions the CPU can
execute per second.
CPU ID
ID number of the CPU.
Level 1 Cache
Total amount of first-level cache memory or the
internal fast-accessed memory size (i.e., the memory
integrated into the CPU).
Level 2 Cache
Total amount of the second-level cache memory
that comes with the CPU. The available cache sizes
are 256 and 512 KB.
Primary/Secondary/
Third/Fourth IDE
Master
Indicates the hard disk type device.
Primary/Secondary
IDE Slave
Indicates the type of IDE device.
Total Memory
Indicates the total amount of onboard memory. The
memory size is automatically detected by BIOS
during the POST. If you install additional memory,
the system automatically adjusts this parameter to
display the new memory size.
Press Enter to access the Total Memory submenu.
DDR Memory Type
Interleave support
Mouse (PS2, USB)
Type of memory module currently installed in the
server.
Indicates the type of bank interleave currently
supported by the memory.
Indicates the type of mouse connected to the
server.
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Parameter
Description
Keyboard (PS2, USB)
Indicates the type of keyboad connected to the
server.
Total Memory
The screen below appears when you select Total Memory from the
System Information window. The Total Memory menu displays the type
and size of DRAM installed in DIMM slots 1A, 1B, 2A,2B, 3A, 3B, 4A,
and 4B. The Not Installed setting indicates that there is no DDR2 DRAM
installed.
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Product Information
The screen below appears when you select Product Information from
the Main window. The Product Information menu displays general
data about the system, such as the product name, BIOS version,
mainboard ID, serial number, etc. These entries are for reference only
and are not user-configurable.
Parameter
Description
System Product
Name
System’s model name.
System Serial No
Baseboard ID
System’s serial number.
System board’s identification number.
System board’s serial number.
Baseboard Serial No
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Advanced
The Advanced menu contains parameter values that define how the
system behaves on startup.
Warning! Be cautious in setting parameter values in the
Advanced menu as any incorrect value may cause the
system to malfunction.
Press Enter to enter the submenu screen of the parameters shown in
the screen below.
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Peripheral Configuration
The Super I/O Configuration submenu lets you define the parameter
settings for the system’s parallel and serial ports.
Parameter
Description
Option
Serial Port 1
(Address/IRQ)
Indicates the serial port 1 address and
IRQ setting.
3F8/IRQ4
2F8/IRQ3
3E8/IRQ4
2E8/IRQ3
Disabled
Serial Port 2
Indicates the serial port 2 address and
IRQ setting.
2F8/IRQ3
3E8/IRQ4
2E8/IRQ3
Disabled
(Address/IRQ)
Parallel Port
Address
Indicates the parallel port address.
378
278
3BC
Disabled
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Parameter
Description
Option
Parallel Port
Mode
Sets the operation mode for the
parallel port.
ECP
Normal
Bi-Directional
EPP
When set to Normal mode, allows
normal speed one-way operation.
When Bi-Directional, allows normal
speed operation in a two way mode.
EPP (Enhanced Parallel Port) allows
bi-directional parallel port
operation at maximum speed. ECP
(Extended Capabilities Port) allows
parallel port to operate in
bi-directional mode and at a speed
higher than the maximum data
transfer rate.
ECP Mode
DMA
Channel
Assigns a DMA (Direct Memory Access)
channel for the ECP parallel port
function. This parameter is
configurable only if you select ECP as
the parallel port’s operation mode.
DMA3
DMA0
DMA1
Parallel Port
IRQ
Assigns an IRQ for the parallel port. If
you install an add-on card that has a
parallel port whose address conflicts
with the onboard parallel port, a
warning appears on the screen. Check
the parallel port address of the add-on
card and change the address to one
that does not conflict.
IRQ7
IRQ5
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IDE Configuration
The IDE Configuration submenu lets you define the parameter settings
related to the hard disk/s.
Parameter
Description
Option
IDE Configuration
Enables or disables the integrated
IDE.
P-ATA Mode
Combined Mode
Disabled
When this parameter is set to
P-ATA mode with the SATA
Running Enhanced Mode also
enabled, it enables support for
PATA IDE mode. This mode can
support a maximum of four PATA
and two SATA IDE devices.
When set to Combined Mode, the
system can support a maximum of
two PATA and two SATA IDE
devices.
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94
Parameter
Description
Option
S-ATA Running
Enhanced Mode
Enables or disables the PATA and
SATA device support.
Enabled
Disabled
Primary IDE
Master
Specifies the current configuration
of the IDE device connected to the
master port of the primary IDE
channel.
Press Enter to access the Primary
IDE Master submenu.
Primary IDE
Slave
Specifies the current configuration
of the the IDE device connected to
the slave port of the primary IDE
channel.
Press Enter to access the Primary
IDE Slave submenu.
Secondary IDE
Master
Specifies the current configuration
of the IDE device connected to the
master port of the secondary IDE
channel.
Press Enter to access the
Secondary IDE Master submenu.
Secondary IDE
Slave
Specifies the current configuration
of the IDE device connected to the
slave port of the secondary IDE
channel.
Press Enter to access the
Secondary IDE Slave submenu.
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Primary/Secondary/Third/Fourth IDE Master/Slave
These items let you select the IDE hard disk parameters that the system
supports.
Parameter
Device
Vendor
Size
Description
Option
Type of IDE device.
Vendor of the selected IDE device.
Capacity of the selected device.
Drive type
Type
Auto
CD-ROM
ARMD
Not Installed
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Parameter
Description
Option
LBA/Large
Mode
Selects the hard disk drive translation
method. For drivers with more than
504 MB, LBA mode is necessary.
Auto
Disabled
Block Mode
Enhances disk performance depending on
the hard disk in use.
Auto
Disabled
If you set this parameter to Auto, BIOS
setup automatically detects if the
installed hard disk drive supports the
Block Mode function. If supported, it
allows data transfer in blocks (multiple
sectors) at a rate of 256 bytes per cycle.
If you set this parameter to Disabled, data
transfer from and to the device occurs
one sector at a time.
PIO Mode
When set to Auto, BIOS setup
Auto
automatically detects if the installed hard
disk supports the function. If supported,
it allows for faster data recovery and
read/write timing that reduces hard disk
activity time. This results in better hard
disk performance. Mode 0 to 4 provide
progressive increase of performance.
0
1
2
3
4
DMA Mode
S.M.A.R.T
Selects DMA mode.
Auto
SWDMAn
MWDMAn
UDMAn
Enables or disables the SMART
(Self-Monitoring, Analysis and Reporting
Technology) function of the internal hard
disk.
Auto
Disabled
Enabled
If 'Auto' is selected, BIOS setup will
enable the S.M.A.R.T function if the drive
supports it.
32-bit Data
Transfer
Enables or disables the 32-bit data
transfer function
Disabled
Enabled
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PCI/PnP Configuration
The PCI/PnP Configuration submenu lets you specify the settings for
the PCI devices.
Parameter
Description
Option
Reset Resource
Assignment
BIOS setup stores the configuration data of
Plug and Play devices in NVRAM
(Non-volatile Random Access Memory).
No
Yes
When this parameter is set to Yes, current
data is deleted and a new set of
information is created during the next
system bootup.
USB Function
Enables or disables the USB ports.
Enabled
Disabled
Legacy USB
Support
Enable this parameter when you intend to
use a USB device in a non-Plug and Play
operating system, such as DOS.
Auto
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Boot Settings Configuration
The Boot Settings Configuration submenu lets you specify the
preferred settings for system bootup.
Parameter
Description
Option
Quick Boot
Allows the system to boot faster by
skipping some POST routine.
Enabled
Disabled
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Parameter
Description
Option
Quiet Boot
Enables or disables the Quiet Boot
Enabled
function. When set to Enabled, BIOS setup
is in graphical mode and displays only an
identification logo during POST and while
booting. After booting, the screen displays
the operating system prompt (such as DOS)
or logo (such as Windows 95). If any error
occurs while booting, the system
Disabled
automatically switches to text mode.
Even if your setting is Enabled, you may
still switch to text mode while booting by
pressing the Delete key when you see the
Press DELETE key to enter setup
message on the screen.
When set to Disabled, BIOS setup is in the
conventional text mode where you see the
system initialization details on the screen.
Hyper
Threading
Function
Enables or disables the Hyper-Threading
function of the processor.
Enabled
Disabled
When enabled, one physical processor acts
as two logical processors by "threading"
two sets of data instructions in parallel
streams for processing. The processor can
then simultaneously manage incoming
data from different applications without
losing track of the data processing status
of each.
Auto-detect
CPU Frequency
Enables or disables the auto-detect CPU
frequency function.
Enabled
Disabled
CPU Frequency
to Bus Ratio
CPU/bus ratio of the system. The clock
speed of the bus does not necessarily equal
the speed of the CPU. Mostly, the bus clock
speed is slower than the CPU clock speed.
Auto
Boot up
Num Lock
Activates the Num Lock function upon
booting.
On
Off
PS/2 Mouse
Support
Enable this parameter if you intend to use
a mouse or trackball with a PS/2 interface.
Enabled
Disabled
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Parameter
Description
Option
Wait for 'F1' if
Error
When this item is enabled you will be
prompted to press F1 when an error is
detected during boot up.
Enabled
Disabled
MPS Revision
Memory Test
Version of the multiprocessor
specifications.
1.4
1.1
When enabled, this parameter allows the
system to perform a RAM test during the
POST routine.
Disabled
Enabled
When disabled, the system detects only the
memory size and bypasses the test
routine.
Note: This parameter can only be
configured when the Quick Boot
parameter is disabled.
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102
Onboard Devices Configuration
The Onboard Devices Configuration submenu lets you specify settings
that are related to the onboard controllers.
Parameter
Description
Option
OnboardLAN1
Device
Enables or disables the onboard LAN1
controller.
Enabled
Disabled
OnboardLAN2
Device
Enables or disables the onboard LAN2
controller.
Enabled
Disabled
Onboard SCSI
Device
Enables or disables the onboard SCSI
controller.
Enabled
Disabled
Onboard VGA
Device
Enables or disables the onboard VGA
controller.
Auto
Disabled
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103
Server Management Configuration
The Server Management Configuration submenu lets you specify the
appropriate settings for the system’s event handling function.
The system event log enables you to record and monitor events that
occur in the system (eg., system temperature changes, fan stops, etc.).
Parameter
Description
Option
BMC
Version of the BMC (Baseboard
Firmware
Version
Management Controller) firmware.
SDR Firmware
Version
Version of the SDR (Spatial Data
Repository) firmware.
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4 BIOS setup
104
Parameter
Description
Option
NMI Assert
Enables or disables the PCI bus parity error
support.
Enabled
Disabled
Reset
Disabled
Memory
When this parameter is enabled, only the
the system’s healthy memory size is
displayed during the POST process.
No
Yes
Memory
Mirror/Spare
When this item is set to Mirror, only half of
the memory capacity will be detected by
the system OS.
Disabled
Mirror
Sparing
When set to Sparing, a DIMM slot will be
reserved for standby in the event of
significant failures in a particular DIMM
and cannot be accessed by the system.
Event Log
Area
Displays the space available for event log
entries.
Event Logging
Enables or disables the event logging
function of the system.
Enabled
Disabled
Clear All Event
Logs
When this item is set to Enabled, the event
log is cleared and this parameter is set to
Disabled for the next system bootup.
Disabled
Enabled
View Event
Log
Opens the system event log file for
viewing.
Event Control Interface
BIOS POST
Event
Logging
BIOS checks the bad processors and
Enabled
memory modules during the POST
process. When this parameter is enabled,
it will make a log of this operation.
Disabled
ECC Event
Logging
ECC (Error Correcting Code) tests the
accuracy of data as it passes in and out of
memory. When this parameter is enabled,
single-bit and multi-bit memory errors will
be recorded in the event log.
Enabled
Disabled
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105
Parameter
Description
Option
PCI Device
Event
Logging
PCI (Peripheral Component Interconnect) is
a 32-bit bus that supports a 64-bit
Enabled
Disabled
extension for new processors, such as
Pentium processors. It can run at clock
speeds of 33 or 66 MHz. When this
parameter is enabled, any PCI device error
will be recorded in the event log.
AC Power
Lost/Recovery
When this parameter is enabled, any
instance of AC power lost will be
monitored and logged in the event log.
Enabled
Disabled
Intrusion
Event Logging
When this parameter is enabled, any
instance of chassis intrusion will be
monitored and logged in the event log.
No
Yes
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4 BIOS setup
106
Remote Access Configuration
The Remote Access Configuration submenu lets you define the
parameter settings for the system’s serial ports.
Parameter
Description
Option
Remote Access
Enables or disables remote serial
access.
Serial
Disabled
Serial Port
Number
Assigns a serial port to be used for
connecting to the console.
COM1
COM2 (via BMC)
Serial Port
Mode
Sets the transfer rate for the serial
port. The parameter setting depends
on your modem specification;
therefore, before you change the
setting of this parameter, check the
documentation that came with your
modem.
115200 8,n,1
57600 8,n,1
19200 8,n,1
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107
Parameter
Description
Option
Post-Boot
Support
Enables or disables the BIOS console
redirection during system boot up.
Disabled
Enabled
Terminal Type
Selects the console type.
ANSI
VT100
VT-UTF8
VT-UTF8 Com-
bination Key
Support
Enables or disables the VT-UFT8
combination keys for remote station
configuration and management.
Disabled
Enabled
The combination keys for remote
station management are listed in the
table below.
VT-UTF8 shortcut key combinations
The following table lists the escaped sequences that must be sent to
represent a special key or command for remote station configuration.
ANSI Escape
Sequence
Windows Platform
Design Note
Key
F1
F2
F3
F4
F5
F6
F7
F8
F9
F10
<Esc><Shift>op
<Esc><Shift>oq
<Esc><Shift>or
<Esc><Shift>os
<Esc><Shift>ot
<Esc><Shift>ou
<Esc><Shift>ov
<Esc><Shift>ow
<Esc><Shift>ox
<Esc><Shift>oy
<Esc>1
<Esc>2
<Esc>3
<Esc>4
<Esc>5
<Esc>6
<Esc>7
<Esc>8
<Esc>9
<Esc>0
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4 BIOS setup
108
ANSI Escape
Sequence
Windows Platform
Design Note
Key
F11
<Esc><Shift>oz
<Esc><Shift>oa
<Esc>[<Shift>h
<Esc>[<Shift>k
<Esc>[2
<Esc>!
F12
<Esc>@
Home
<Esc>h
End
<Esc>k
Ins
<Esc>+
Del
<Esc>[3
<Esc>-
Page Up
Page Down
Up Arrow
Down Arrow
Right Arrow
Left Arrow
Reset
<Esc>[5
<Esc>?
<Esc>[6
<Esc>/
<Esc>[<Shift>a
<Esc>[<Shift>b
<Esc>[<Shift>c
<Esc>[<Shift>d
<Esc><Shift>b
<Esc>w
<Esc>x
<Esc>d
<Esc>a
<Esc>R<Esc>r<Esc>R
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109
Power
The Power menu allows you to configure the system’s power
management feature.
Parameter
Description
Option
ACPI-aware OS
Indicates whether the system’s OS supports
the ACPI standard of power management.
Yes
No
Power
Management
When this parameter is enabled, it allows
some OS, such as Windows 95/98, to
implement APM (Advanced Power
Management) functions.
Enabled
Disabled
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110
Parameter
Description
Option
AC Lose
Handling
Defines the power state to resume to after
a system shutdown that is due to an
interruption in AC power.
Last State
Stay Off
Stay On
When set to Last State, the system will
return to the active power state prior to
shutdown.
When set to Stay Off, the system remains
off after power shutdown.
When set to Stay On, the system will be
turned on from a power failure.
Power Button
Mode
When set to Instant On/Off, the system
automatically turns off when the power
button is pressed for less than 4 seconds.
Instant
On/Off
4-Sec.
When set to 4-Sec. Override, the system
enters the suspend mode when the power
button is pressed for less than 4 seconds.
Override
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111
Boot
The Boot menu allows you to set the drive priority during system
bootup. It also displays information about the installed storage
devices.
Press Enter to enter the submenu screen of the parameters shown in
the screen below.
Boot Device Priority
The Boot Device Priority submenu lets you specify the boot search
sequence during the POST process.
BIOS setup will display an error message if the drive(s) specified is not
bootable.
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112
Parameter
Description
1st Boot Device
2nd Boot Device
3rd Boot Device
4th Boot Device
Sets the device from which the system will first
attempt to boot up.
Sets the device from which the system will attempt to
boot up when the first attempt failed.
Sets the device from which the system will attempt to
boot up when the first and second attempts failed.
Sets the device from which the system will attempt to
boot up when the first, second and third attempts
failed.
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116
Security
The Security menu allows you to safeguard and protect the system
from unauthorized use by setting up access passwords.
Parameter
Description
Option
Supervisor
Password
Prevents unauthorized access to the
BIOS setup utility.
Not Installed
Installed
User Password
Secures your system against
Not Installed
unauthorized use. Once you set this
password, you have to type it
whenever you boot the system. User
password is available only when a
Supervisor password is set.
Installed
Change User
Password
Press Enter to change the User
password.
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117
Parameter
Description
Option
Change
Press Enter to change the Supervisor
Supervisor
Password
password.
Password
Check
When this item is set to Setup, the
system will ask for the password every
time you run the BIOS Setup utility.
Setup
Always
When set to Always, the system will
awalys ask for the password every
time it boots.
KeyboardLock
Mode
Enable or disables the keyboard lock
mode.
Disabled
Enabled
Secure Mode
Hot Key
Select a key to be used to serve as hot
key in activating Secure Mode.
F11
To set a Supervisor/User password
1
2
3
Use the up/down keys to highlight a password parameter
(Supervisor Password or User Password) then press Enter.
A password box will appear.
Type a password then press Enter.
The password may consist of up to six alphanumeric characters
(A-Z, a-z, 0-9).
Retype the password to verify the first entry then press Enter
again.
After setting the password, the system automatically sets the
chosen password parameter to Installed.
To change the Supervisor/User password
1
Use the up/down keys to highlight either change password
parameters (Change Supervisor Password or Change User
Password) then press Enter.
2
3
Type the original password then press Enter.
Type a new password then press Enter.
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4 BIOS setup
118
4
Retype the password to verify the first entry then press Enter
again.
To remove the User password
1
Use the up/down keys to highlight the Clear User Password
parameter then press Enter.
2
3
Enter the current password then press Enter.
Press Enter twice without entering anything in the new and
confirm password fields.
After doing this, the system automatically sets the User password
parameter to Not Installed.
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119
Exit
The Exit menu displays the various options to quit from the BIOS setup.
Highlight any of the exit options then press Enter.
Parameter
Description
Save Changes
and Exit
Saves changes made and close the BIOS setup.
Discard
Changes and
Exit
Discards changes made and close the BIOS setup.
Discard
Discards all changes made in the BIOS setup.
Changes
Load Optimal
Defaults
Loads the optimal settings for all BIOS setup parameters.
Optimal settings are quite demanding in terms of
resources consumption. If you are using low-speed
memory chips or other kinds of low-performance
components and you choose to load these settings, the
system might not function properly.
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4 BIOS setup
120
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This chapter provides possible solutions for specific
problems. If you cannot correct the problem,
contact your local Acer representative or
authorized dealer for assistance.
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123
Resetting the system
Before going through in-depth troubleshooting, attempt first to
perform reset your system using one of the methods below.
To do this
Press
Soft boot reset to clear the system memory and reload the
operating system.
Ctrl+Alt+Del
Cold boot reset. Turn the system power off and then on.
This clears system memory, restarts POST, reloads the
operating system and halts power to all peripherals.
Power off/on
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124
Problems following initial system
installation
Problems that occur at initial system startup are usually caused by an
incorrect installation or configuration. Hardware failure is a less
frequent cause. If the problem you are experiencing is with a specific
software application, see "There is problem with the application software"
on page 130.
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125
First steps checklist
•
AC power available at the wall outlet?
•
Are the power supplies plugged in? Check the AC cable(s) on the
back of the chassis and at the AC source.
•
•
Are all cables correctly connected and secured?
Are the processors fully seated in their sockets on the server
board?
•
•
Are all standoffs in the proper location and not touching any
components, causing a potential short?
Are all add-in PCI boards fully seated in their slots on the server
board?
•
•
Are all jumper settings on the server board correct?
Are all jumper and switch settings on add-in boards and peripheral
devices correct? To check these settings, refer to the
manufacturer’s documentation that comes with them. If
applicable, ensure that there are no conflicts - for example, two
add-in boards sharing the same interrupt.
•
•
Are all peripheral devices installed correctly?
If the system has a hard disk drive, is it properly formatted or
configured?
•
•
•
Are all device drivers properly installed?
Are the configuration settings made in Setup correct?
Is the operating system properly loaded? Refer to the operating
system documentation.
•
•
Did you press the system power on/off switch on the control panel
to turn the server on (power on light should be lit)?
Is the system power cord properly connected to the system and
plugged into a NEMA 5-15R outlet for 100-120 V or a NEMA 6-15R
outlet for 200-240 V?
•
Are all integrated components from the tested components lists?
Check the tested memory, and chassis lists, as well as the supported
hardware and operating system list.
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126
Hardware diagnostic testing
This section provides a more detailed approach to identifying a
hardware problem and locating its source.
Caution! Turn off devices before disconnecting cables: Before
disconnecting any peripheral cables from the system, turn off the
system and any external peripheral devices. Failure to do so can
cause permanent damage to the system and/or the peripheral
devices.
1
Turn off the system and all external peripheral devices. Disconnect
each of device from the system, except for the keyboard and the
video monitor.
2
3
Make sure the system power cord is plugged into a properly
grounded AC outlet.
Make sure your video display monitor and keyboard are correctly
brightness and contrast controls to at least two thirds of their
maximum ranges (see the documentation supplied with your video
display monitor).
4
If the operating system normally loads from the hard disk drive,
make sure there is no diskette in drive A and no CD-ROM disk in
the CD-ROM drive.
5
6
If the power LED does light, attempt to boot from a floppy
diskette or from a CD-ROM disk.
Turn on the system. If the power LED does not light, see “Power
indicator does not light” on page 127.
Verifying proper operation of key system lights
As POST determines the system configuration, it tests for the presence
of each mass storage device installed in the system. As each device is
checked, its activity light should turn on briefly. Check for the
following:
Does the diskette drive activity light turn on briefly? If not, see "FDD
activity indicator does not light." on page 127.
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127
Confirming loading of the OS
Once the system boots up, the operating system prompt appears on
the screen. The prompt varies according to the operating system. If the
operating system prompt does not appear, see "No Characters Appear
on Screen" on page 130.
Specific problems and corrective actions
The following contains specific problems that may arise during the use
of your server. Possible solutions are listed for each problem.
Power indicator does not light.
Do the following:
•
•
Make sure the power button on the front panel is turned on.
Make sure the hot-swap power supply module is propely installed.
Refer to “Installing a power supply module” on page 71 for
instructions.
•
•
Make sure the power cable is connected correctly.
Make sure that the wall outlet has power. Test it by plugging
another device.
•
Remove all add-in cares and see if the system boots. If successful,
add the cards back in one at a time with a reboot between each
addition.
•
•
Make sure the memory modules comply with the system
requirements.
Make sure the memory modules have been populated according
to the system requirements.
•
•
•
Remove the memory modules and reseat them.
Make sure the CPU(s) comply with the system requirements.
Make sure the CPU(s) have been populated according to the
system requirements.
FDD activity indicator does not light.
Do the following:
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5 Troubleshooting
128
•
•
Make sure the FDD and signal cables are properly connected.
Check that relevant switches and jumpers for the FDD are set
correctly.
•
•
Check that FDD is properly configured.
If you are using the onboard diskette controller, use BIOS setup on
page 81 to make sure that onboard “Floppy A” is set to 1.44 MB,
3.5-inch.
HDD activity indicator does not light.
If you have installed one or more hard drives in your system, do the
following:
•
•
Make sure the power and signal cables are connected correctly.
Check that relevant switches and jumpers on the hard drive and
SCSI or SATA backplane are set correctly.
CD drive activity indicator does not light.
Do the following:
•
•
Make sure the power and signal cables are properly installed.
Check that relevant switched and jumpers on the drive are set
correctly.
•
•
Check that drive is properly configured.
Check that onboard IDE controller is enabled in the BIOS setup.
CD tray cannot be ejected.
Do the following:
•
Insert the tip of a paperclip into the small hole on the CD drive.
Slowly pull the tray out from the drive until the tray is fully
extended then remove the disc.
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129
CD drive cannot read a CD.
Do the following:
•
•
•
•
Make sure you are using the correct type of CD.
Make sure the CD is properly seated in the drive.
Make sure the disc is unscratched.
Make sure all cables are connected to the CD drive.
New memory modules installed are not detected.
Do the following:
•
•
•
•
Make sure the memory modules are properly seated on the DIMM
slots.
Make sure the memory modules comply with the system
requirements.
Make sure the memory modules have been populated according
to the system requirements.
If you are using DDR2 modules, make sure that they are installed
in pairs. Refer to “Memory configurations for the DDR2 DIMMs”
on page 61.
Network status indicator does not light.
Do the following:
•
Check the cabling and network equipment to make sure that all
cables are properly connected.
•
•
Reinstall the network drivers.
Try another port or hub on the switch.
Network activity indicator does not light.
Do the following:
•
•
Make sure the correct network drivers are loaded on your system.
Network might be idle. Try accessing the server.
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130
Server hangs when the drivers are loaded.
•
Change the PCI interrrupt settings.
External device connected to a USB connector does not work.
Do the following:
•
•
Reduce the number of external devices connected to a USB hub.
Refer to the documentation that comes with the device.
There is problem with the application software.
Do the following:
•
•
Verify that the software is properly configured for the system.
Refer to the software installation and operation documentation
for instructions on setting up and using the software.
Try a different version of the software to see if the problem is with
the copy you are using.
•
•
Make sure all cables are properly connected.
If other software runs correctly on the system, contact your vendor
about the defective software.
No characters appear on the screen.
Check the following:
•
Is the keyboard functioning? Test it by turning the “Num Lock”
function on and off to make sure the Num Lock light is
functioning.
•
•
Is the video monitor plugged in and turned on? If you are using a
switch box, is it switched to the correct system?
Are the brightness and contrast controls on the video monitor
properly adjusted?
•
•
Is the video monitor signal cable properly installed?
Does this video monitor work correctly if plugged into a different
system?
•
Is the onboard video controller enabled in the BIOS?
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131
Remove all add-in cares and see if the system boots. If successful,
•
add the cards back in one at a time with a reboot between each
addition.
•
•
Make sure the memory modules comply with the system
requirements.
Make sure the memory modules have been populated according
to the system requirements.
•
•
•
Remove the memory modules and reseat them.
Make sure the CPU(s) comply with the system requirements.
Make sure the CPU(s) have been populated according to the
system requirements.
If you are using an add-in video controller board, do the following:
1
2
Verify that the video works using the onboard video controller.
Verify that the video controller board is fully seated in the server
board connector.
3
4
Reboot the system for changes to take effect.
If there are still no characters on the screen after you reboot the
system and POST emits a beep code, write down the beep code
you hear. This information is useful for your service representative.
5
If you do not receive a beep code and characters do not appear,
the video display monitor or video controller may have failed.
Contact your service representative or authorized dealer for help.
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5 Troubleshooting
132
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This appendix shows you how to install the
ASM software package and gives
information about the software program
and utilities bundled with your server.
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135
Your Altos G710 server supports the following system management
utilities:
•
ASM (Acer Server Management)
This utility allows you to spot errors or potential trouble spots in
the network servers through a single management station. For
details go to page 137.
•
•
ePanel
This utility allows you to view the configuration information of the
Altos G710. For details go to page 139.
RAID configuration
Your system may be bundled with a SCSI RAID configuration utility.
This utility lets you change the RAID configuration of your hard
disk. For details go to page 140.
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Appendix A: System management
136
ASM
Acer Server Management is a server management tool. It is specially
designed to help spot errors or potential trouble spots in the network
servers through a single management station. ASM can send a query to
a remote server over the network to request information such as
system hardware and software configuration, system resource usage,
and system performance.
The complete ASM package consists of two major components — the
ASM Agent and the ASM Console. The ASM Agent are the servers to
be managed on the network. The ASM Console is a Windows-based
monitoring station that communicates with the ASM Agents and can
be installed on any agent’s workstation on the network.
System requirements
ASM requires TCP/IP connectivity between the ASM Agent and the
ASM Console.
ASM Agent
•
•
•
•
Intel Pentium III (500 MHz) or higher processor
128 MB of RAM
SCSI/IDE hard drive with at least 100 MB free hard disk space
Microsoft Windows NT 4.0 or Windows 2000 Server/Advanced
Server operating system
ASM Console
•
•
•
•
Intel Pentium III (500 MHz) or higher processor
128 MB of RAM
SCSI/IDE hard drive with at least 100 MB free hard disk space
Microsoft Windows 2000 Professional/XP/Server/Advanced Server
operating system
•
Ethernet card
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137
System setup
Make sure that your system meets the requirements listed above
before proceeding. You may also want to change your screen
resolution to 800 x 600 or higher for optimum viewing.
Installing ASM Agent
Follow the steps below:
1
2
Log in to the managed server using the Administrator account.
Insert the EasyBUILD Management CD into the server’s CD-ROM
drive. The installation sequence will automatically be displayed.
3
4
Select the option for ASM installation. The installation wizard will
be initialized.
Follow all onscreen instructions to complete the installation.
For detailed instructions on installing ASM Agent, refer to the
ASM User’s manual.
To launch the program, on the Windows taskbar click on the Start
button, point to Programs, select Acer Server Management Suite
then click ASM Agent.
Installing ASM Console
Follow the steps below:
1
Log in to the target Windows-based PC using the Administrator
account.
2
Insert the EasyBUILD Management CD into the computer’s
CD-ROM drive. The installation sequence will automatically be
displayed.
3
4
Select the option for ASM installation. The installation wizard will
be initialized.
Follow all onscreen instructions to complete the installation.
For detailed instructions on installing ASM Console, refer to the
ASM User’s manual.
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Appendix A: System management
138
To launch the program, on the Windows taskbar click on the Start
button, point to Programs, select Acer Server Management Suite
then click ASM Console.
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139
ePanel
ePanel lets you see at a glance the Altos G710 configuration
information. You can view the server’s system information, system
health, system resource utilization, and customize the ePanel based on
your personal requirements and preferences.
For detailed information on how to use the ePanel utility, see
“Appendix D: ePanel” on page 163.
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Appendix A: System management
140
RAID configuration
The SCSI RAID configuration utility allows you to change the default
RAID configuration, such as the system volume of your hard disk.
Caution! Using the RAID Configuration utility erases all data
previously saved in the hard drives. Make sure that you backup
important files before starting the configuration process.
For detailed information on how to use the SCSI RAID configuration
utility, refer to “Appendix C: SCSI RAID configuration” on page 157.
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This appendix shows you how to set up the
Altos G710 server in a rack mount
configuration.
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143
Setting up the system rack
Important! Observe the electrostatic discharge (ESD) precautions
indicated on page 39 when perfoming the following procedures.
Do not attempt the procedures described in the following sections
unless you are a qualified technician.
Equipment rack precautions
Follow the rack manufacturer's safety and installation instructions for
proper rack installation.
The following additional rack safety installation measures should be
considered:
•
Anchor the equipment rack
The equipment rack must be anchored to an unmovable suitable
support to prevent the rack from falling over when one or more
systems are fully extended out of the rack assembly. You must also
consider the weight of any other devices installed in the rack
assembly. The equipment rack must be installed according to the
manufacturer's instructions.
•
•
Main AC power disconnect
You are responsible for installing an AC power disconnect for the
entire rack unit. This main disconnect must be readily accessible,
and it must be labeled as controlling power to the entire unit, not
just to the system(s).
Earth ground the rack installation
To avoid the potential for an electrical shock hazard, the rack
assembly itself must be suitably earth grounded, according to your
local regional electrical codes. This typically will require the rack to
have its own separate earth ground. We recommend you consult
your local approved electrician.
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144
•
Appendix B: Acer Altos G710 rack installation guide
Elevated operating ambient temperature
The maximum operating temperature of the system is 35 °C (95°F).
Careful consideration should be given to installing the system in
an environment compatible with the 35 °C (95°F) maximum
ambient temperature.
•
Reduced airflow
The amount of airflow required for the safe operation of the
equipment should not be compromised when installing the system
in a rack.
•
•
Mechanical loading
Exercise care when mounting the system in a rack to avoid any
accidents.
Circuit overloading
Appropriate consideration should be given when connecting the
supply circuit to the system to avoid any circuit overload. The
system name plate rating should be used when addressing
concerns about circuit overload.
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System rack installation
The Altos G710 server system can also be mounted in a rack-model
position. A rack mount kit is available for customers who want to
rack mount kit, contact your local Acer representative or order directly
The figure below shows the Altos G710 server in a rack-mount position.
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Appendix B: Acer Altos G710 rack installation guide
Vertical mounting hole pattern
The four vertical rails of the system rack contain mounting holes
arranged in a manner shown in the figure below:
The system occupies 5U in the rack. Count the U positions and hole
numbers from the bottom up.
The distance from the center of two holes with closer spacing to the
center of the next pair is equivalent to 1U.
Note: The unit of measurement used in this guide is "U"
(1U = 1.75 inches or 44.45 mm). The total sum of the heights of all
components in the rack measured in "U" cannot exceed the
height of the rack. For more information, refer to the
documentation that came with your system rack.
When installing components, you must start your measurement from
the center of the two holes with closer spacing. Otherwise, the screw
holes on the component may not match those on the rack.
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Screw types used
The following screws are used in the assembly of the Altos G710 system
and bundled rack-mountable components:
Screw type and
part number
Figure
Usage
#8-32 x 0.25 inch
Securing the inner mounting rails to
the system
Hex head
Securing the side handles to the
server
#6-32 0.25 inch
M4 x L8
M4 nut
Securing the mounting brackets to
the inner sliding piece
M6 x L10
•
•
•
Securing the cable arm to the
rack
M6 cage nut
Securing the component rail to
the rack
Securing the system
components to the rack
Supports the M6 metal screws for
securing system components to the
rack
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Appendix B: Acer Altos G710 rack installation guide
Installing the system into the rack
Caution! To minimize the chances of injuries, make sure that two
or more people help in installing the server.
To install the system into a four-post rack
1
Remove the top panel from the server by following the steps
below:
(1) Remove the two screws that secure the top panel to the
chassis.
(2) Slide the top panel slightly backward, then detach it from the
chassis.
2
Remove the foot stands from the server by the following the steps
below:
(1) Lay the server on its side on a flat, stable surface (1).
(2) Remove the screws that hold the foot stands to the bottom of
the chassis (2). Keep these for later use.
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(3) Pull the stands from the server (3).
3
Remove the inner rails from the mounting rails by following the
steps below:
Note: The rack mount kit contains a bag of screws, two sets of
side handles, rack brackets and mounting rails. The side handles
are attached to the sides of the server. The rack brackets attach
the mounting rails to the server. The mounting rails allow the
server to slide in and out of the rackmount for maintenance
purposes. Each mounting rail consists of: inner rail, middle slide,
and fixed outer rail. The fixed outer piece is screwed onto the rack
bracket with a M4 x L8 metal screw and nut, an inner rail is
attached to the sides of the server with the #8-32 screws and an
middle sliding piece controlled by a steel ball gearing movement.
(1) Extend the inner rail from the mounting rail until the rail
release latch clicks.
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Appendix B: Acer Altos G710 rack installation guide
(2) Depress the release latch and slip the inner rail out.
(3) Do the same thing to the other mounting rail.
4
Attach the inner rails to the server by following the steps below:
(1) Align the inner rails to the top and bottom sides of the server.
(2) Secure the rails to the server using the ten #8-32 screws (see
page 147) from the rack mount kit.
Make sure the release latches are at the front of the system.
5
Attach the side handles to the server by following the steps below:
(1) Align the two side handles to the top and bottom sides of the
server.
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(2) Secure the side handles to the server using the eight hex head
#6-32 screws (see page 147) from the rack mount kit.
6
7
Set the server aside.
Install the rack brackets to the rack by following the steps below:
(1) Align the rack brackets to the mounting rail until the six screw
holes become visible.
(2) Secure the rack brackets to the mounting rails using the six M4
x L8 metal screws and nuts (see page 147) from the rack
mount kit.
Tighten the screws but leave them loose enough to allow
length adjustment when installing the mounting rails to the
rack.
(3) Attach the other rack brackets to the remaining mounting rail.
8
Install the M6 cage nuts (see page 147) into the rail by following
the steps below:
(1) Insert the lower lip of the cage nut over the bottom of the
opening at the back of a rail.
(2) With your fingers, pinch the cage nut rack fastener and push
in until the top lip locks into position.
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Appendix B: Acer Altos G710 rack installation guide
(3) Repeat this process to install the other cage nuts in their
appropriate locations.
9
Install the mounting rails to the rack by using four M6 x L10 metal
screws (see page 147) for each mounting rail.
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10 Extend the middle sliding piece of each mounting rail forward
until you hear a click sound.
11 Install the server into the rack by following the steps below:
(1) Carefully align the inner rails attached to the server with the
fully extended mounting rails on the rack.
(2) Press the release latch on both sides of the server (1).
(3) Slide the server into the rack then push the server into the
rack until you hear a click sound (2).
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Appendix B: Acer Altos G710 rack installation guide
Caution! To avoid personal injury, care should be taken when
pressing the inner rail release latches and sliding the component
into the rack.
12 Attach the cable arm to the system by following the steps below:
The optional cable carm allows you to tie-wrap all cables to and
from the system. As you slide the system in and out of the rack, the
cable arm collapses and extends, keeping the cables untangled
and attached to the system.
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(1) Attach the cable arm to the rear of the system using two M4 x
L8 metal screws and nuts (see page 147).
(2) Install two cage nuts into the rail to which the cable arm is to
be attached.
(3) Extend the cable arm enough to attach it to the rail using two
M6 x L10 metal screws (see page 147).
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Appendix B: Acer Altos G710 rack installation guide
(4) Insert the power, peripheral and networking cables into their
appropriate ports (1).
Refer to “Connecting peripherals” on page 28 for detailed
instructions.
(5) Bundle all cables to the cable arm using the cable clamps (2).
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This appendix shows you how to create a
RAID volume in your SCSI drives.
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Configuring the SCSI/SCSI RAID HBA
This section shows how to create a RAID 1 (mirror) volume. This feature
requires the installation or presence of a LSI Logic 53C1030 SCSI
controller.
Using the SCSI HBA setup utility
During bootup, press Ctrl+C to enter the LSI Logic Configuration
screen.
Loading the HBA default settings
1
2
3
4
5
6
In the LSI Logic MPT SCSI setup screen, press F2.
Select Global Properties, then select Restore Defaults.
Press Esc, then select Save changes then exit this menu.
Select 53C1020/53C1030, then press Enter.
Select Restore Defaults, then press Enter.
Press Esc, then select Save changes then exit this menu.
Using the SCSI RAID HBA setup utility
Creating a RAID 1 volume with a hot spare disk
1
In the LSI Logic MPT SCSI setup screen, select 53C1020/53C1030,
then press Enter.
2
3
Select RAID Properties, then press Enter.
In the Array Disk field, press the spacebar.
If you change the settings in the Array Disk field, the following
messages appear:
F3 - Keep Data (Create 2 disk arrays)
Delete - Erase Disk (Create 2 to 6 disk arrays)
Press the Delete key to erase all data on the screen.
In the Hot Spare field, press the spacebar.
4
5
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160
If you change the settings in the Hot Spare field, the following
messages appear:
WARNING: Data on drive will be LOST!
Press DELETE if data loss OK or any other key to
cancel.
6
7
8
Press the Delete key to ignore.
Press Esc, then select Save changes then exit this menu.
To close the utility and reboot the server, follow the steps below:
(1) Press Esc, then select Exit the Configuration Utility.
The Global properties saved. Hit any key to
rebootmessage appears.
(2) Press any key to reboot the server.
RAID volume initialization
After you create the RAID volume and saved the changes, the disk
controller will automatically initialize the RAID volume. LSI Logic
53C1030 supports background initialization, there’s no need to wait
for the initialization to complete. Close the LSI Logic Configuration
Utility after saving the changes.
Using the MegaRAID configuration utility
Turn on the system. When prompted, press Ctrl+M to enter the
MegaRAID configuration utility. After a few seconds, the Management
menu appears.
Loading the RAID card default setting
1
In the Management menu, select Objects, then select Adapter.
The current adapter settings appear.
2
3
Select Factory Default, then Yes to load the default settings.
Press Ctrl+Alt+Del to reboot the server.
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Creating a RAID 1 volume
1
After rebooting the server, press Ctrl+M to enter the MegaRAID
Configuration screen. The Management menu appears.
2
3
Select Configuration. The Configuration menu appears.
Select New Configuration, then select YES. An array selection
window displays the devices connected to the current controller.
4
Use the arrow keys to select a specific drive, then press the
spacebar to associate the selected drive with the current array.
In the menu, the selected drive’s indicator will change from READY
to ONLINE A[array number]-[drive number].
For example ONLINE A1-2 means disk drive 2 in array 1.
5
6
Add two drives to the current array, then press Enter.
Press F10 to configure the logical drives. The default RAID level for
2 disk drives is RAID 1.
7
8
9
Select Accept to use the default setting, then press Enter.
Press Enter again to end the array configuration.
Select YES to Save Configuration, and press any key to return to
the Configuration menu.
Assigning a hot spare disk
1
In the Configuration menu, select Add/View Configuration.
2
Use the arrow keys to select a specific drive, then press F4 to set
the drive as a hot spare disk.
3
Select YES. In the menu, the selected drive’s indicator will change
from READYto HOTSP.
4
5
Press Esc to end the array configuration.
Select YES to Save Configuration, then press any key to return
to the Configuration menu.
Initializing a RAID volume
1
2
3
Press Esc to return to the Management menu.
Select Initialize. All logical drives will appear under Logical Drives.
Using the spacebar, select the drive that you want to initialize. The
selected drive becomes yellow.
4
Press F10, then select YES to start initialization.
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162
5
6
7
When initialization is complete, press any key to continue.
Press Esc to return to the Management menu.
To exit the utility and reboot the server, follow the steps below:
(a) In the Management menu, press Esc.
(b) Select YES.
(c) Press Ctrl+Alt+Del to reboot the server.
Install an Operating System to the RAID array.
8
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This appendix gives information on how to
use the ePanel utility. ePanel utility allows
you to view and configure the server’s
system configuration information.
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Overview
ePanel lets you see at a glance the Altos G710 configuration
information. You can view the server’s system information, system
health, system resource utilization, and customize the ePanel based on
your personal requirements and preferences. The configuration
program built into the ePanel allows you configure the network
settings, view general data about the server and power off or restart
the server.
®
®
Note: ePanel runs only on Microsoft Windows 2000 and
®
Windows Server 2003 platform.
ePanel include the following major components:
•
ePanel Device Driver
ePanel Device Driver is required for the ePanel Agent to
communicate with the ePanel module. It is necessary to install this
driver to allow the system to recognize the ePanel module.
•
ePanel Agent
ePanel Agent requires ePanel Device Driver running otherwise the
configuration program built into the ePanel module cannot
communicate with ePanel Agent. It responds to a request and
query for a server’s system configuration. The ePanel Agent
contains drivers which are necessary for ensuring a graceful
shutdown on the monitored server in the event of an AC power
supply failure.
•
•
ASM Agent
ASM Agent supports ePanel Agent for monitoring the server’s
hardware environment (such as voltage, temperature and fan) for
faults.
Microsoft .NET Framework
Microsoft .NET Framework is an integral Windows component for
building and running the next generation of software applications
and Web services. The .NET Framework must be installed to a
Windows 2000 platform in order to use the ePanel utility.
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166
Installing ePanel
Before you begin installation, make sure you have a Microsoft
Windows 2000 Server (SP4) or Windows Server 2003 OS running on
your system.
1
Install the ePanel Device Driver:
(1) Insert the EasyBUILD Reource CD into the server’s
CD-ROM drive. The EasyBUILD Resource CD window appears.
(2) Double-click the ePanel Driver folder.
(3) Select a driver compatible with your OS. Click ePanel Driver
for Windows Server 2003 or ePanel Driver for Windows
2000.
(4) Click Setup. The installation wizard will be initialized.
(5) Follow all onscreen instructions to complete installation.
If you are using Windows 2000, install Microsoft .Net Framework.
Go to step 2.
If you are using Windows Server 2003, proceed to step 3 for
instructions on how to install the ePanel Agent.
2
Install the Microsoft .Net Framework:
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(1) Insert the EasyBUILD Manual CD into the server’s
CD-ROM drive. The EasyBUILD Utility & Manual CD window
appears.
(2) Double-click the Acer ePanel folder.
(3) Click Microsoft .NET Framework 1.1, the path to the .Net
installer appears.
(4) Click Setup. The installation wizard will be initialized.
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168
3
(5) Follow all onscreen instructions to complete installation.
Install ePanel Agent:
(1) Insert the EasyBUILD Manual CD into the server’s CD-ROM
drive. The EasyBUILD Utility & Manual CD window appears.
(2) Double-click the Acer ePanel folder.
(3) Select an agent compatible with your OS. Click ePanel Agent
for Windows Server 2003 or ePanel Agent for Windows
2000.
(4) Click Setup. The installation wizard will be initialized.
(5) Follow all onscreen instructions to complete installation.
Before you install the ASM Agent, be sure to install the SNMP
component.
4
Install the SNMP component:
(1) On the Windows taskbar, click the Start menu, point to
Settings then select Control Panel.
(2) In the Control Panel Window, double-click the Add/Remove
Programs icon. The Add/Remove Programs window appears.
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(3) On the left pane, click the Add/Remove Windows
Components option. The Windows Components Wizard
window appears.
(4) Select the Management and Monitoring Tools check box.
(5) Click Details. The Management and Monitoring Tools
window appears.
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170
(6) Select the Simple Network Management Protocol check
box.
(7) Click OK.
(8) Click Next. The Completing the Windows Components Wizard
window appears.
(9) Click Finish.
(10) Click Close to exit Add/Remove Programs window.
Install ASM Agent:
5
(1) Insert the EasyBUILD Management CD into the server’s
CD-ROM drive.
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(2) Click the Server Box
icon from the main menu. The
License agreement window appears.
(3) Click Accept. The EasyBUILD Management CD window
appears.
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Appendix D: ePanel
172
(4) Double-click the G710 folder, then click ASM Agent for
G710.
(5) Click Setup. The installation wizard will be initialized.
(6) Click Next. You will be requested to enter your name and
company.
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(7) Click Next. You will be prompted to choose a destination
directory.
(8) Click Next to accept the default location. The Select Features
window appears.
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Appendix D: ePanel
174
(9) Select the feature you want to install, then click Next. The
following dialog box appears.
(10) Click Yes to allow SNMP packets from any host. The following
dialog box appears.
(11) Click Yes. The SNMP service needs to be stopped to
install/uninstall ASM Agentsmessage appears.
(12) Click Yes. The following dialog box appears.
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(13) Click OK. The InstallShield Wizard Complete window appears.
(14) Select the Yes, I want to restart my computer now radio
button.
(15) Click Finish.
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176
ePanel module
The module boasts of a true-color high resolution LCD screen. A
configuration program is built into the ePanel board allowing you:
•
•
Configure the network settings
View general data about the server such as:
•
•
•
•
System information,
System health (i.e., temperature, voltage, fan speed, etc.)
System resource utilization (i.e., CPU, memory, HDD, etc.)
Power off and restart the server.
Use the module keys to move around the ePanel utility.
No.
Icon
Key
Function
1
LCD
display
Displays your system’s basic
configuration information. For details
go to page 178.
2
Navigation
Press the center of the navigation key
to access menu options and confirm
your selection.
Press left, right, up or down direction
to navigate through the menu options.
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No.
Icon
Key
Function
3
Tab
Use this key to switch between
functions.
4
Exit
Use this key to close a submenu or
return to the main menu.
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178
ePanel main menu
After powering on the Altos G710, the server starts up and initialize
the POST process. After completing the system startup is complete, the
ePanel main menu appears.
The main menu include the following options:
•
•
•
•
Info
Monitor
Network
Setting
Info
The Info menu displays submenus for accessing the server’s system
configuration information.
•
Computer Info
This option allows you to view general information about the
system, including the product name, serial number, and the server
name.
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•
•
S/W & F/W Ver.
The S/W & F/W option lets you view the software and firmware
version information for the BIOS, system OS, Agent and ePanel
firmware.
Asset Configuration
This option displays basic system hardware information.
Monitor
The Monitor menu displays information about the hardware
utilization levels for the processor, memory, and hard disk. It also
displays the current status of the system fan, voltage and CPU
temperature.
•
CPU
This option shows the utilization level of each CPU in percentage.
Press the Navigation key to display the information in a graphical
representation.
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180
•
Memory
This option displays the system’s memory information including
total size, used and utilization of the system memory.
•
•
HDD
The HDD option displays system hardware information including
volume status, drive capacity, and utilization level.
Fan Speed
This option displays the current speed status of the system fans.
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•
Voltage
This option displays the voltage levels and status of the monitored
voltage.
•
Temperature
This option displays the current temperature level of a specified
component.
System status monitoring
System status is indicated by color-coded icons. The status icon turns
green when the component is operating normally. When an error and
flaw (i.e., host link failure, network failure, fan failure, etc.) is
detected, the status icon turns red.
The following examples are illustrations of error conditions that may
appear on the ePanel LCD display.
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Appendix D: ePanel
182
Network
The Network menu displays the system’s current network
configuration.
•
Net & IP Info
The Net & IP Info option displays the current network
configuration.
•
Network Setting
This option allows you to view or configure the settings for server’s
IP, subnet mask, gateway IP and DNS address for either the LAN 1
or LAN2 host.
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Note: By default, the time interval for setting the server’s DHCP
(Dynamic Host Configuration Protocol) option is 60 seconds. When
you change network settings of the NIC 1 host, the server will wait
for 20 to 60 seconds to get the IP address from the DHCP server.
You can then change the network settings of the NIC 2 host after
60 seconds have elapsed.
To configure the LAN settings:
(1) Press the Navigation key. A screen similar to the one below
appears.
(2) Use the Navigation key to select an option you want to
change.
Setting
The Setting menu allows you to customize the ePanel functions. The
menu also includes options for powering off or restarting the server.
•
User Preference
This option is used to change the screen color of the ePanel
module’s display and select the display switch the display
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Appendix D: ePanel
184
orientation from horizontal for full tower to vertical for rack-
model.
•
Edit Date
This option is used to set the date and time format settings.
•
Password
This option allows you to safeguard and protect the server from
unathorized use by setting up access passwords. The security
password should consist of 1 — 3 numeric characters.
A password is required to access the following menus:
-
-
-
-
-
User Preference
Date & Time
Power control
Password setting
Network setting
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185
•
Shut Down
This option is used to power off or restart the system.
Important: Altos G710 cannot be turned off or restarted from
the ePanel LCD display when it is running in Safe Mode.
To power off the server, see page 34 for the detailed instruction.
To reboot the server:
(1) Use the Navigation key to select Reboot. The Press Reboot
button again to confirm host REBOOT!message
appears.
(2) Press the Navigation key again to reboot the system.
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Appendix D: ePanel
186
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187
ASM Agent 165
device driver 165
ePanel Agent 165
Index
Acer Server Management (ASM)
system requirements
A
ASM Agent 136
ASM Console 136
system setup 137
install ASM Agent 137
install ASM Console 137
Altos RAID-enabling key 67
installing 67
F
B
BIOS setup 81
Advanced 90
Boot Settings 99
Floppy 97
H
IDE 93
Onboard Devices 102
PCI/PnP 98
Peripheral 91
Remote Access 106
Boot 111
M
ATAPI CD-ROM Devices 115
Boot Device Priority 111
Hard Disk Drives 113
Removable Devices 114
entering 82
memory 60
installing 65
Exit 119
Main 84
Product Information 89
System Information 86
Total Memory 88
Power 109
O
Security 116
changing password 117
removing password 118
Supervisor password 116
User password 116
removing the left-side panel 43
P
C
peripherals 28
configuring the system OS 32
CPU 56
power cable 29
power supply module 71
installing 72
installing 56
removing 58
R
E
rack
easy-swap system fan 74
installing 75
installing 148
rack installation 141
cage nuts
installing 151
mounting pattern 146
precautions 143
screw type 147
RAID configuration 157
removing 74
ePanel module 76
installing 76
ePanel utility
components 165
.NET Framework 165
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188
MegaRAID utility 160
assign hot spare 161
create RAID 1 161
initialize RAID volume 161
RAID volume
SATA board layout 23
initialization 160
SCSI HBA utility 159
load default 160
load default settings 159
SCSI RAID HBA utility 159
create RAID 1 159
rear panel 13
S
setting up the system 27
preinstallation requirements 27
specification
graphics interface
I/O ports
management controller
media storage
memory subsystem
networking
PCI I/O
processor
SCSI controller
service ID
storage devices 51
5
6
FDD LED no light 127
HDD LED no light 128
initial system installation 124
LAN LED no light 129
memory not detected 129
no characters on screen 130
power indicator no light 127
resetting the system 123
verifying key system lights 126
turning off the system 34
ePanel 34
5
4
3
5
5
3
4
5
replacing CD-ROM drive 53
replacing FDD 51
system boards 17
Windows 34
turning on the system 29
power-on problems 31
backplane layout 22
jumper settings 21
mainboard layout 17
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