Acer Personal Computer Altos G710 User Manual

Acer Altos G710  
User’s Guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
iii  
Notices  
FCC notice  
Class A devices do not have an FCC logo or FCC IDE on the label. Class B devices  
have an FCC logo or FCC IDE on the label. Once the class of the device is  
determined, refer to the following corresponding statement.  
Class A equipment  
This device has been tested and found to comply with the limits for a Class A  
digital device pursuant to Part 15 of the FCC Rules. These limits are designed to  
provide reasonable protection against harmful interference when the  
equipment is operated in a commercial environment. This equipment  
generates, uses, and can radiate radio frequency energy, and if not installed  
and used in accordance with the instructions, may cause harmful interference to  
radio communications. Operation of this equipment in a residential area is  
likely to cause harmful interference, in which case the user will be required to  
correct the interference at personal expense.  
Class B equipment  
This device has been tested and found to comply with the limits for a Class B  
digital device pursuant to Part 15 of the FCC Rules. These limits are designed to  
provide reasonable protection against harmful interference in a residential  
installation. This device generates, uses, and can radiate radio frequency  
energy, and if not installed and used in accordance with the instructions, may  
cause harmful interference to radio communications.  
However, there is no guarantee that interference will not occur in a particular  
installation. If this device does cause harmful interference to radio or television  
reception, which can be determined by turning the device off and on, the user  
is encouraged to try to correct the interference by one or more of the following  
measures:  
Reorient or relocate the receiving antenna  
Increase the separation between the device and receiver  
Connect the device into an outlet on a circuit different from that to which  
the receiver is connected  
Consult the dealer or an experienced radio/television technician for help  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
iv  
Notice: Shielded cables  
All connections to other computing devices must be made using shielded cables  
to maintain compliance with FCC regulations.  
Notice: Peripheral devices  
Only peripherals (input/output devices, terminals, printers, etc.) certified to  
comply with the Class A or Class B limits may be attached to this equipment.  
Operation with noncertified peripherals is likely to result in interference to  
radio and TV reception.  
Caution! Changes or modifications not expressly approved by  
the manufacturer could void the user’s authority, which is granted  
by the Federal Communications Commission, to operate this  
server.  
Use conditions  
This part complies with Part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1) this device may not cause harmful interference,  
and (2) this device must accept any interference received, including interference  
that may cause undesired operation.  
Notice: Canadian users  
This Class A/Class B digital apparatus meets all requirements of the Canadian  
Interference-Causing Equipment Regulations.  
Laser compliance statement  
The CD-ROM drive in this server is a laser product. The CD-ROM drive’s  
classification label (shown below) is located on the drive.  
CLASS 1 LASER PRODUCT  
CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO  
BEAM.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
v
Important safety instructions  
Read these instructions carefully. Save these instructions for future reference.  
1
2
Follow all warnings and instructions marked on the product.  
Unplug this product from the wall outlet before cleaning. Do not use  
liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.  
3
4
Do not use this product near water.  
Do not place this product on an unstable cart, stand, or table. The product  
may fall, causing serious damage to the product.  
5
Slots and openings on the back or bottom side of the chassis are provided  
for ventilation; to ensure reliable operation of the product and to protect  
it from overheating, these openings must not be blocked or covered. The  
openings should never be blocked by placing the product on a bed, sofa,  
rug, or other similar surface. This product should never be placed near or  
over a radiator or heat register, or in a built-in installation unless proper  
ventilation is provided.  
6
This product should be operated from the type of power indicated on the  
marking label. If you are not sure of the type of power available, consult  
your dealer or local power company.  
7
8
Do not allow anything to rest on the power cord. Do not locate this  
product where persons will walk on the cord.  
If an extension cord is used with this product, make sure that the total  
ampere rating of the equipment plugged into the extension cord does not  
exceed the extension cord ampere rating. Also, make sure that the total  
rating of all products plugged into the wall outlet does not exceed the fuse  
rating.  
9
Never push objects of any kind into this product through chassis slots as  
they may touch dangerous voltage points or short out parts that could  
result in a fire or electric shock. Never spill liquid of any kind on the  
product.  
10 Do not attempt to service this product yourself, as opening or removing  
covers may expose you to dangerous voltage points or other risks. Refer all  
servicing to qualified service personnel.  
11 Unplug this product from the wall outlet and refer servicing to qualified  
service personnel under the following conditions:  
a
b
c
When the power cord or plug is damaged or frayed  
If liquid has been spilled on the product  
If the product has been exposed to rain or water  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
vi  
d
If the product does not operate normally when the operating  
instructions are followed. Adjust only those controls that are covered  
by the operating instructions since improper adjustment of other  
controls may result in damage and will often require extensive work  
by a qualified technician to restore the product to normal condition.  
e
f
If the product has been dropped or the cabinet has been damaged  
If the product exhibits a distinct change in performance, indicating a  
need for service.  
12 Replace the battery with the same type as the product's battery we  
recommend. Use of another battery may present a risk of fire or explosion.  
Refer battery replacement to a qualified service technician.  
13 Warning! Batteries may explode if not handled properly. Do not  
disassemble or dispose of them in fire. Keep them away from children and  
dispose of used batteries promptly.  
14 Use only the proper type of power supply cord set (provided in your  
accessories box) for this unit. It should be a detachable type: UL listed/CSA  
certified, type SPT-2, rated 7A 125V minimum, VDE approved or its  
equivalent. Maximum length is 15 feet (4.6 meters).  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Notices  
FCC notice  
1 System tour  
Features summary  
Front bezel  
3
Front panel  
Rear panel  
System boards  
24  
Jumper settings  
SAF-TE board layout  
2 System setup  
Setting up the system  
Server setup  
39  
39  
40  
41  
41  
41  
42  
43  
43  
45  
45  
Installation precautions  
ESD precautions  
Preinstallation instructions  
Post-installation instructions  
Opening the server  
Opening the bezel door  
Removing the bezel door  
Removing the bezel  
Removing the left-side panel  
Removing the air baffle  
Configuring the four-bay hot-plug HDD cage  
Installing the four-bay hot-plug SCSI HDD cage  
Download from Www.Somanuals.com. All Manuals Search And Download.  
viii  
58  
Upgrading the CPU  
Removing the heatsink and CPU  
4 BIOS setup  
BIOS setup  
Entering BIOS setup  
Main  
Advanced  
Onboard Devices Configuration  
Server Management Configuration  
Remote Access Configuration  
Power  
102  
103  
106  
109  
111  
111  
113  
114  
115  
116  
117  
Boot  
Boot Device Priority  
Hard Disk Drives  
Removable Devices  
ATAPI CD-ROM Devices  
Security  
To set a Supervisor/User password  
Download from Www.Somanuals.com. All Manuals Search And Download.  
To remove the User password  
118  
119  
Exit  
126  
126  
127  
Resetting the system  
First steps checklist  
Hardware diagnostic testing  
Verifying proper operation of key system lights  
Specific problems and corrective actions  
137  
ASM  
System setup  
ePanel  
RAID configuration  
143  
Setting up the system rack  
159  
160  
Using the SCSI RAID HBA setup utility  
Using the MegaRAID configuration utility  
Appendix D: ePanel  
Overview  
Installing ePanel  
ePanel module  
ePanel main menu  
Info  
163  
165  
166  
176  
178  
178  
179  
182  
Monitor  
Network  
Download from Www.Somanuals.com. All Manuals Search And Download.  
x
Setting  
183  
Index  
187  
Download from Www.Somanuals.com. All Manuals Search And Download.  
1 System tour  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
The Acer Altos G710 server is a powerful dual-  
processor system loaded with a host of new  
and innovative features. The system offers a  
new standard for flexible productivity ideal for  
multimedia processing, intensive graphics  
applications, general business applications,  
email, web service, file clustering and print  
services.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
3
Features summary  
Listed below are the system’s key features:  
Processor  
®
Single or dual Intel Xeon™ processor with 800 MHz front system  
bus  
®
Supports Intel Hyper-Threading Technology  
®
Supports Intel Extended Memory 64-bit Technology  
Memory subsystem  
Eight 240-pin DIMM slots  
Supports DDR2 400 Registered ECC memory modules  
Warning! Functionality issues may be encountered if mixed  
memory types are installed on the same mainboard. DIMM  
modules of identical type, banking and stacking  
technology, and manufacturer should be installed in the  
Altos G710 system.  
Maximum upgrade — 16 GB (when 2 GB of DDR2 400 Registered  
ECC memory is available)  
Caution! When using multiple memory modules it is  
recommended that you AVOID using modules from different  
manufacturers or that run at different speeds from each other.  
2-way memory interleave  
SDDC (Single Device Data Correction) for memory error detection  
and correction of any number of bit failures in a single x4 memory  
device  
Memory mirroring and sparing technology  
When the memory mirror parameter in the BIOS Setup utility is  
enabled, only half of the memory capacity will be detected by  
the system OS (Operating System).  
When the memory spare parameter is enabled, a DIMM slot  
will be reserved for standby in the event of significant failures  
in a particular DIMM and cannot be accessed by the system.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
1 System tour  
4
For instance, if 8 GB of memory is installed (four 2 GB DIMMs),  
only 4 GB of memory in DIMM 1B and DIMM 1A can be  
accessed by the system. Memory in DIMM 2B and DIMM 2A is  
reserved as spare DIMMs.  
Refer to “Server Management Configuration” on page 103 for  
more information about configuring the memory spare or  
mirror parameter in the BIOS Setup utility.  
Chipset components  
®
Intel E7520 MCH (Memory Controller Hub)  
®
Intel 82801ER ICH (I/O Controller Hub)  
®
Intel IOP332 - I/O bridge  
Media storage  
3.5-inch, 1.44 MB floppy drive  
Three 5.25-inch device bays supports:  
5.25-inch IDE CD-ROM drive  
DDS4 DAT 20 GB or 40 GB tape backup drive  
DAT72 36 GB or 72 GB tape backup drive  
AIT1 35 GB or 91 GB tape backup drive  
DVD-ROM, DVD-RW, DVD combo drive  
Additional media storage  
Hot-plug SCSI HDD cage  
Supports up to four Ultra320 SCSI hard disk drives  
Hot-plug SATA HDD cage  
Supports up to four SATA hard disk drives  
SCSI controller  
®
LSI Logic 53C1030 SCSI RAID controller  
Supports two SCSI 68-pin Ultra 320 SCSI connectors  
Supports RAID 1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
5
RAID on motherboard (optional)  
Dual channel Ultra 320 SCSI channels  
Supports RAID 0, 1, 5, 10 and 50  
Requires RAID-enabler (iButton)  
Requires one 184-pin DDR 400 unbuffered ECC DIMMs for cache  
memory  
Supports 128 MB memory module with iTBBU (Transportable  
Battery Backup Unit) cache memory  
Support 256 MB or 512 MB memory modules (without battery  
backup)  
Note: When the ROMB (RAID on motherboard) is enabled, the  
onboard SCSI controller will provide full hardware RAID  
functionality.  
Graphics interface  
®
ATI Rage XL chipset with 8 MB VRAM  
Networking  
Dual onboard Broadcom BCM5721 10/100/1000Base-T Gigabit  
Ethernet controller  
PCI I/O  
Six PCI bus slots with three separate bus segments:  
Two x4 PCI Express bus slots (with x8 connectors)  
Three 64-bit/100 MHz PCI-X bus slots  
One 32-bit/33 MHz PCI bus slot  
Serial ATA port  
Two SATA ports  
Baseboard Management controller  
Onboard Hitachi 2168 management controller  
IPMI (Intelligent Platform Management Interface) 1.5 compliant  
Service ID  
Front and rear service ID button  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
1 System tour  
6
I/O ports  
Front  
Two USB 2.0 ports  
Rear  
PS/2-compatible keyboard and mouse port  
Two USB 2.0 ports  
VGA/monitor port  
Serial port  
Parallel/printer port  
Two LAN ports (RJ-45)  
Operating system and software  
®
®
Microsoft Windows 2000 Server (SP4)  
®
®
Microsoft Windows Server 2003  
Red Hat Enterprise Linux 3.0  
®
®
Novell NetWare 6.5  
SCO OpenServer 5.0.7  
®
SCO UnixWare 7.1.4  
ASM (Acer Server Management)  
Power supply  
550-watts redundant power supply (optional)  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
7
External and internal structure  
Front bezel  
No.  
Component  
LCD display cover (for ePanel module) 1  
Bezel door  
1
2
3
4
Front panel LED indicator  
Security keylock  
er.com/.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
1 System tour  
8
Front panel  
No.  
Icon  
Component  
Description  
1
CD-ROM drive Stop/  
Eject button  
Press this button to open the CD  
drive tray.  
2
CD-ROM drive  
activity indicator  
When the LED indicator is lit, there  
is activity in the CD drive.  
3
4
5
CD-ROM drive  
Volume control  
Disk drive for reading CD-ROMs.  
Adjusts the volume of the CD drive.  
CD-ROM drive  
Headphone/  
Connects to microphones or  
earphones.  
Earphone port  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
9
No.  
Icon  
Component  
Description  
6
5.25-inch drive bays  
Two empty 5.25-inch drive bays  
allow installation of additional  
devices.  
Power indicator 1  
7
8
Indicates AC power is present or  
system is turned on or off (green).  
Hard disk activity  
indicator 1  
Indicates the status of the system  
hard drive.  
9
System status  
indicator 1  
The indicator lights up green when  
the system is operating normally.  
When the a system fault is present,  
the indicator blinks or lights up  
amber.  
10  
11  
LAN1 activity  
indicator 1  
Indicates an active link on the LAN1  
port (green).  
LAN2 activity  
indicator 1  
Indicates an active link on the LAN2  
port (green).  
12  
13  
Service ID indicator  
Service ID button  
Indicates chassis ID status (blue).  
Illuminates LEDs on both the front  
and rear of the server, simplifying  
identification of the server in a rack  
from the rear.  
14  
15  
Four-bay hot-plug  
HDD cage  
Houses four hot-swap SCSI drives.  
HDD bay  
For additional storage options.  
Supports a four-bay hot-plug HDD  
cage.  
16  
17  
USB ports  
Connects to USB devices.  
Hot-plug HDD access  
indicator 2  
Indicates the status of the hard  
drive.  
18  
Hot-plug HDD power  
indicator 2  
Indicates drive activity (green).  
Download from Www.Somanuals.com. All Manuals Search And Download.  
1 System tour  
10  
No.  
Icon  
Component  
Description  
19  
ePanel module cover  
Remove the cover to install the  
optional ePanel module. For more  
information, go to page 76.  
20  
21  
Power button  
FDD activity indicator  
When the indicator is lit, there is  
activity in the floppy drive.  
22  
23  
FDD (Floppy disk  
drive)  
Disk drive that reads and writes  
diskettes.  
FDD Eject button  
Press this button to remove a  
diskette from the floppy drive.  
1 For more information about the status of the LED indicator, see  
Front panel LED indicators table on page 11.  
2
For more information about the status of the hot-plug HDD indicator, see  
Hot-plug HDD LED indicators table on page 12.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
11  
Front panel LED indicators  
Below table lists the LED states on the front panel.  
LED  
Color  
Status  
On  
Description  
Power  
Green  
Power on  
Blinking  
On  
System in ACPI sleep mode.  
System in normal mode.  
Status  
Green  
Green  
Blinking  
Defective CPU  
Defective DIMM  
Amber  
Blinking  
Redundant fan failure  
Redundant power supply  
failure  
Non-critical temperature and  
voltage failure  
Amber  
On  
Critical power supply failure  
Voltage power supply failure  
Critical temperature and  
voltage failure  
Off  
POST error  
NMI event  
Missing CPU or terminator  
HDD  
Green  
Blinking  
Off  
HDD activity  
No HDD activity  
HDD failure  
Amber  
On  
The HDD LED will light green  
when the four-bay hot-plug  
cage is installed in the chassis.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
1 System tour  
12  
LED  
Color  
Status  
On  
Description  
Network is established.  
LAN1 and 2  
Green  
Blinking  
Network activity.  
Network is established and  
running at its supported  
speed.  
Off  
On  
Network link is not established.  
Service ID button is pressed.  
Service ID  
button  
Blue  
Hot-plug HDD LED indicators  
Below table lists the possible disk drive states.  
Power  
LED  
(Color)  
Activity  
LED  
(Condition)  
HDD Status  
Description  
No HDD present  
HDD activity  
HDD not  
present  
None  
Off  
HDD present  
HDD failure  
Green  
On  
On  
Amber  
Internal HDD failure, replace  
HDD  
HDD rebuild  
Green  
On  
HDD rebuilding data  
Amber  
Blinking  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
13  
Rear panel  
No.  
Icon  
Component  
Description  
1
Power supply  
module bay  
(empty)  
Allows installation of a hot-swap  
redundant power supply module.  
Note: Though the system supports  
two hot-swap power supply module  
bays, the system comes bundled with  
only a single power supply module.  
You have the option to separately  
purchase an extra power supply  
module to provide the system with  
redundant power source.  
2
3
PS/2 mouse port  
Connects to a PS/2 mouse.  
PS/2 keyboard  
port  
Connects to a PS/2 keyboard.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
1 System tour  
14  
No.  
Icon  
Component  
Description  
4
5
USB ports  
Connects to USB devices.  
Serial port  
Connects to serial devices.  
Connects to parallel devices.  
6
7
8
Parallel/printer  
port  
VGA/monitor  
port  
Connects to monitors.  
Gigabit LAN  
ports (10/100/  
1000 Mbps)  
Connects to network cables.  
9
Service ID  
indicator  
Indicates chassis ID status (blue).  
10  
Service ID  
button  
Illuminates LEDs on both the front  
and rear of the server, simplifying  
identification of the server in a rack  
from the rear.  
11  
12  
Expansion slots  
Ventilation slots  
For installing expansion cards.  
For maintaining proper airflow  
condition inside the chassis.  
Warning: Be careful not to block the  
ventilation holes, as system  
overheating may occur.  
13  
14  
Keyhole  
A pair of system keys attached for  
unlocking the bezel door.  
PCI slot lock  
lever  
Secures the PCI card to the system.  
Optimizes system airflow.  
15  
16  
Rear system fan  
Main power  
supply AC  
Indicates the power supply status  
(green).  
power indicator  
Download from Www.Somanuals.com. All Manuals Search And Download.  
15  
No.  
Icon  
Component  
Description  
17  
Main power  
supply fail  
indicator  
Indicates status of the the hot-  
swappable power supply module or  
any PSU (power supply unit) internal  
fan fault condition (amber).  
18  
Main power  
supply cable  
connector  
Connects to the power cable.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
1 System tour  
16  
Internal components  
No.  
Component  
No.  
Component  
1
Power supply module  
(550-watts) 1  
6
Mainboard  
2
3
Rear system fan  
7
8
Easy-swap system fans  
Rear system fan release  
latch  
Four-bay hot-plug HDD cage  
backplane board  
4
5
Air baffle  
9
Power distribution board  
PCI bus slot  
1
Though the system supports two hot-swap power supply modules, the system comes  
bundled with a single 550-watt power supply module only. You have the option to purchase  
an extra power supply module to provide the system with a redundant power source.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
17  
System boards  
Mainboard layout  
The mainboard becomes accessible once you open the system. It  
should look like the figure shown below.  
No.  
Code  
Description  
1
J1  
Top: PS/2 mouse port  
Bottom: PS/2 keyboard port  
2
J2  
USB 2.0 ports  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
1 System tour  
18  
No.  
Code  
Description  
3
J10  
J7  
Top: Parallel/printer port  
Bottom: Serial port  
J13  
Bottom: VGA/monitor port  
4
J16  
Gigabit LAN ports (RJ-45)  
5
U7  
Broadcom BCM5721 Gigabit chipset (LAN1)  
ID LED  
6
D10  
7
S1  
ID button  
8
U10  
Broadcom BCM5721 Gigabit chipset (LAN2)  
CMOS battery  
9
J15  
10  
11  
12  
13  
14  
15  
16  
17  
18  
19  
20  
21  
22  
D14 - D21  
JP17  
U24  
Port 80 BIOS self-diagnostic LED connector  
BMC debug jumper  
BMC (Baseboard Management Controller)  
PCI slots 5 and 6 (x4 PCI Express)  
Super I/O chipset  
J18, J20  
U45  
J23, J24, J26  
U60  
PCI slots 2, 3 and 4 (PCI-X 64-bit/100 MHz)  
ATI Rage XL VGA chipset  
PCI slot 1 (PCI 32-bit/33 MHz)  
Buzzer  
J27  
BZ1  
U68  
VGA SDRAM chipset  
JP26  
J30  
Internal serial connector  
SCSI LED connector  
JP24  
IPMB (Intelligent Platform Management Bus)  
connector  
23  
JP25  
Chassis intrusion connector  
Download from Www.Somanuals.com. All Manuals Search And Download.  
19  
No.  
Code  
Description  
24  
JP27  
Clear CMOS, Clear password and BIOS recovery  
jumper  
25  
26  
27  
U40  
J19  
ROMB (RAID on motherboard) firmware chipset  
Flash ROM BIOS chipset  
SATA 0 -  
SATA 1  
Serial ATA connectors  
28  
29  
30  
31  
32  
33  
34  
35  
36  
37  
38  
39  
40  
41  
42  
43  
44  
U59  
J29  
Intel IOP332 chipset  
DDR-I DIMM slot (for ROMB cache)  
SCSI status LED connector  
LSI 53C1030 SCSI chipset  
SCSI Channel B connector  
Altos RAID-enabler (iButton) socket  
SCSI Channel A connector  
ePanel connecter  
D40  
U52  
J28  
JP23  
J25  
JP22  
JP21  
JP20  
JP19  
JP4  
Front USB connectors  
Front system fan 0 connector  
Front system fan 1 connector  
Secondary IDE connector  
FDD connector  
JP14  
JP15  
JP12  
JP13  
U26  
Primary IDE connector  
SCSI backplane management cable connector  
Front panel LED connectors  
Intel 82801ER chipset  
CPU 2 socket  
45  
J17  
Download from Www.Somanuals.com. All Manuals Search And Download.  
1 System tour  
20  
No.  
Code  
U8  
Description  
46  
47  
48  
49  
50  
51  
52  
53  
54  
55  
56  
57  
Intel E7520 MCH (Memory Controller Hub) chipset  
CPU 2 fan connector  
JP9  
JP8  
CPU 1 fan connector  
J6  
CPU 1 socket  
JP5  
CPU power connector  
JP1  
Power supply connector  
J3 and J4  
J5 and J8  
J9 and J11  
J12 and J14  
JP2  
DIMM 1B to 1A sockets  
DIMM 2B to 2A sockets  
DIMM 3B to 3A sockets  
DIMM 4B to 4A sockets  
PSDB (Power supply distribution board) connector  
Rear system fan connector  
JP31  
Download from Www.Somanuals.com. All Manuals Search And Download.  
21  
Jumper settings  
The table below lists the mainboard jumper settings.  
Jumper  
Setting  
Function  
JP27  
1-2  
3-4  
5-6  
Clear CMOS settings  
Clear password settings  
Enable BIOS recovery  
JP17  
JP13  
1-2  
3-4  
BMC diagnostics settings  
BMC recovery settings  
HDD LED  
LAN1 activity LED  
LAN2 activity LED  
Power LED  
Power button  
Reset button  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
1 System tour  
22  
Backplane layout  
The backplane attached to the four-bay hot-plug HDD cage provides a  
convenient interface between the SCSI or SATA drives and the  
mainboard.  
SCSI backplane layout  
Rear  
Front  
No.  
1
Description  
120-pin SAF-TE connector  
80-pin SCSI data cable connectors  
68-pin SCSI data cable connector  
J1 Backplane jumper header  
SCSI power cable connector  
2
3
4
5
SCSI HDD management cable connector (I2C bus)  
6
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
23  
SATA backplane layout  
Rear  
Front  
No.  
1
Code  
Description  
SATA HDD connectors  
2
J15  
SAF-TE heartbeat LED and  
Manufacturing function jumper  
3
4
5
6
7
SATA data cable connector  
SAF-TE connector  
JP3  
JP2  
J5  
10-pin power cable connector  
Backplane setup header  
SATA cage management cable connector (I2C bus)  
Backplane peering cable connector  
J11  
8
J14  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
1 System tour  
24  
SAF-TE board layout  
The SAF-TE board connects to the HDD cage’s backplane. It monitors  
the backplane’s temperature and voltage condition and the status of  
the SCSI hard drives.  
No.  
1
Description  
GEM 318p SAF-TE chipset  
Configuration switch  
2
SAF-TE configuration settings (SW1)  
The SAF-TE board’s pre-assigned ID is SCSI ID 6. The table below shows  
the board’s configuration settings.  
Switch  
Switch 1  
Switch 2  
Description  
Switch  
Switch 3  
Switch 4  
Description  
Off  
Off  
On  
Off  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
2 System setup  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
This chapter gives you instructions on how to set up  
your system. Procedures on how to connect  
peripherals are also explained.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
27  
Setting up the system  
Preinstallation requirements  
Selecting a site  
Before unpacking and installing the system, select a suitable site for  
the system for maximum efficiency. Consider the following factors  
when choosing a site for the system:  
Near a grounded power outlet  
Clean and dust-free  
Stable surface free from vibration  
Well-ventilated and away from sources of heat  
Secluded from electromagnetic fields produced by electrical  
devices such as air conditioners, radio and TV transmitters, etc.  
Checking the package contents  
Check the following items from the package:  
Acer Altos G710 system  
Acer Altos G710 User’s Guide  
Acer EasyBUILDTM  
Acer Altos G710 accessory box  
System keys (attached to the rear panel of the system)  
If any of the above items are damaged or missing, contact your dealer  
immediately.  
Save the boxes and packing materials for future use.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
2 System setup  
28  
Connecting peripherals  
Refer to the illustration below for specific connection instructions on  
the peripherals you want to connect to your system.  
Note: Consult the operating system manual for information on  
how to configure the network setup.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
29  
Turning on the system  
After making sure that you have properly set up the system and  
connected all the required cables, you can now power on the system.  
To power on the system:  
1
Open the bezel door.  
2
Press the power button.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
2 System setup  
30  
The system starts up and displays a welcome message on the  
monitor and ePanel LCD display (Refer to “Appendix D: ePanel” on  
page 163 for more information on how to use the ePanel.). After  
that, a series of power-on self-test (POST) messages appears. The  
POST messages indicate if the system is running well or not.  
Note: If the system does not turn on or boot after pressing the  
power button, go to the next section for the possible causes of the  
boot failure.  
The ePanel module is not included with your system. To purchase  
an ePanel module, contact your local Acer representative or order  
directly from http://www.acer.com/.  
Aside from the POST messages, you can determine if the system is in  
good condition by checking if the following occurred:  
Power indicator on the front panel lights up (green)  
Num Lock, Caps Lock, and Scroll Lock indicators on the keyboard  
light up  
Download from Www.Somanuals.com. All Manuals Search And Download.  
31  
Power-on problems  
If the system does not boot after you have applied power, check the  
following factors that might have caused the boot failure.  
The external power cable may be loosely connected.  
Check the power cable connection from the power source to the  
power cable socket on the rear panel. Make sure that the cable is  
properly connected to the power source and to the power cable  
socket.  
No power comes from the grounded power outlet.  
Have an electrician check your power outlet.  
Loose or improperly connected internal power cables.  
Check the internal cable connections. If you are not confident to  
perform this step, ask a qualified technician to assist you.  
Warning! Make sure all power cords are disconnected from  
the electrical outlet before performing this task.  
Note: If you have gone through the preceding actions and the  
system still fails to boot, ask your dealer or a qualified technician  
for assistance.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
2 System setup  
32  
Configuring the system OS  
The Altos G710 comes with Acer EasyBUILDTM that allows you to  
conveniently install your choice of operating system. To start using  
EasyBUILD, follow the steps below.  
1
2
Locate the EasyBUILD System CD included in the system package.  
With your system turned on, gently press the CD-ROM drive Stop/  
Eject button.  
3
4
When the disc tray slides open, insert the EasyBUILD System CD  
with the label or title side of the disc facing upward.  
Note: When handling the disc, hold it by the edges to avoid  
smudges or fingerprints.  
Gently press the disc down to make sure that it is properly  
inserted.  
Caution! While pressing the disc, be careful not to bend the disc  
tray. Make sure that the disc is properly inserted before closing  
the disc tray. Improper insertion may damage both the disc and  
the CD-ROM drive.  
5
6
Gently press the drive Stop/Eject button again to close the disc  
tray.  
The Acer EasyBUILD sequence begins. Follow all onscreen  
instructions.  
For more information, refer to the EasyBUILD Installation guide.  
Note: EasyBUILD System CD supports Windows 2000, Windows  
Server 2003 and Red Hat Linux operating system only.  
Windows or Linux OS CD is needed when you install the OS with  
the EasyBUILD System CD.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
33  
Server setup  
Aside from its tower configuration, the Altos G710 server system can  
also be mounted in a rack-model position. A rack mount kit is  
to rack-model design. To purchase a rack mount kit, contact your local  
The figure below shows the Altos G710 server in a rack-mount position.  
For instructions on tower-to-rack configuration, refer to “Appendix B:  
Acer Altos G710 rack installation guide” on page 141.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
2 System setup  
34  
Turning off the system  
There are two ways by which you can turn off the server. These include:  
To turn off the system from Windows  
To turn off the server, on the Windows taskbar click on the Start  
button, point to Shut Down..., select Shut down from the  
drop-down window then click on OK. You can then turn off all  
peripherals connected to your server.  
If you cannot shut down the server, press the power button for at  
To turn off the system from the ePanel LCD display  
Important: The system cannot be turned off from the ePanel LCD  
display when it is running in Safe Mode.  
Note: You must install related ePanel software before you can use  
ePanel. For more information refer to “Appendix D: ePanel” on  
page 163.  
ePanel runs only on Microsoft Windows 2000 and Windows Server  
2003 platform.  
(1) Use the Navigation key to select Setting on the configuration  
menus screen, then press the Navigation key.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
35  
(2) Select Shut Down. The following screen appears.  
(3) Select Power Off, then press the Navigation key. The Press  
Power Off button again to confirm host POWER OFF!  
message appears.  
(4) Press the Navigation key to shutdown the system.  
Note: The ePanel module is not included with your system. To  
purchase an ePanel module, contact your local Acer representative  
or order directly from http://www.acer.com/.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
2 System setup  
36  
Download from Www.Somanuals.com. All Manuals Search And Download.  
3 System upgrade  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
This chapter discusses the precautionary  
measures and installation procedures you  
need to know when upgrading the system.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
39  
Installation precautions  
Before you install any server component, we recommend that you read  
the following sections. These sections contain important ESD  
precautions along with preinstallation and post-installation  
instructions.  
ESD precautions  
Electrostatic discharge (ESD) can damage your processor, disk drives,  
expansion boards, motherboard, memory modules and other  
components. Always observe the following precautions before you  
install a server component:  
1
Do not remove a component from its protective packaging until  
you are ready to install it.  
2
Wear a wrist grounding strap and attach it to a metal part of the  
server before handling components. If a wrist strap is not  
available, maintain contact with the server throughout any  
procedure requiring ESD protection.  
Preinstallation instructions  
Always observe the following before you install any component:  
1
2
3
4
5
6
Turn off the system and all the peripherals connected to it.  
Unplug all cables from the power outlets.  
Place the system unit on a flat, stable surface.  
Open the system according to the instructions on page 41.  
Remove the air baffle.  
Follow the ESD precautions described in this section when  
handling a server component.  
7
Remove any expansion board(s) or peripheral(s) that block access  
to the DIMM slots or other component connector.  
See the following sections for specific installation instructions on the  
component you want to install.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
             
3 System upgrade  
40  
Warning! Failure to properly turn off the server before you  
start installing components may cause serious damage. Do  
not attempt the procedures described in the following  
sections unless you are a qualified service technician.  
Post-installation instructions  
Observe the following after installing a server component:  
1
See to it that all components are installed according to the  
described step-by-step instructions.  
2
Reinstall any expansion board(s) or peripheral(s) that you have  
previously removed.  
3
4
5
6
Reinstall the air baffle.  
Reinstall the chassis panels.  
Connect the necessary cables.  
Turn on the system.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
41  
Opening the server  
Caution! Before you proceed, make sure that you have turned  
off your system and all peripherals connected to it. Read the  
“Preinstallation instructions” on page 39.  
You need to open the server before you can install additional  
components. The bezel and left side panel are removable to allow  
access to the system’s internal components. Refer to the following  
sections for instructions.  
Opening the bezel door  
A security lock secures the bezel door to protect your system unit  
against unauthorized access.  
To open the bezel door:  
1
Insert the key into the lock and turn it clockwise until it points to  
the unlock icon  
.
2
Pull open the bezel door.  
Removing the bezel door  
The bezel door is attached to the chassis by screwless hinges.  
To remove the bezel door:  
1
2
3
Unlock the bezel door with the key (when necessary).  
Open it to a 45° — 90° angle (1).  
Press the release switch (2).  
Download from Www.Somanuals.com. All Manuals Search And Download.  
           
3 System upgrade  
42  
4
Tilt to the right (3), pull it up (4) then move it away from the  
chassis.  
Removing the bezel  
1
Loosen the two thumbscrews on the bezel (1).  
2
Simultaneously depress the plastic retention tabs to release the  
latches (2).  
3
Pull down the cover to a 45° angle, then gently detach it from the  
chassis (3).  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
43  
Removing the left-side panel  
1
Observe the ESD precautions and pre-installation procedures  
described on page 39.  
2
Remove the bezel door and the bezel.  
Refer to the preceding sections for detailed instructions.  
3
4
Loosen the three thumbscrews located at the end of the side panel  
closest to the front panel (1).  
Slide the side panel slightly forward (2), then tilt it outward (3)  
and upward (4) before detaching it from the chassis.  
Removing the air baffle  
Once you remove the left-side panel, most of the system’s internal  
components are still hidden from view by the air baffle. Remove the  
air baffle to allow easy access to the system components.  
Follow the steps below to remove the air baffle:  
1
Press the release latch on the right (1) and left (2) side of the air  
baffle.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
3 System upgrade  
44  
2
Pull out the air baffle to remove it from the chassis (3).  
Caution! After completing the component upgrade/replacement  
procedures, do not forget to reinstall the air baffle before  
replacing the chassis panels. Doing otherwise will reduce the  
system’s cooling efficiency which can adversely affect performance  
or cause damage due to overheating.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
45  
Configuring the four-bay hot-plug  
HDD cage  
This section explains how to install a four-bay hot-plug HDD cage as  
well as procedures on how to install a hard disk into the cage’s hard  
disk carrier.  
The Altos G710 consists of two HDD bays that accept two four-bay hot-  
single four-bay hot-plug SCSI or SATA HDD cage leaving one bay  
empty. You have the option to purchase an extra cage to provide your  
system with massive storage capacity and scalability.  
Installing the four-bay hot-plug SCSI HDD cage  
The system’s dual channel configurations support four SCSI hard drives  
per channel (A or B) configuration. You can connect the new HDD  
cage’s SCSI cable to the channel B connector. Refer to “Mainboard  
layout” on page 17 for the location of the Channel B connector.  
1
Observe the ESD precautions and pre-installation procedures  
described on page 39.  
2
Remove the four screws that secure the cover of the empty HDD  
bay (1), then detach the cover (2).  
3
Install the hot-plug cage by following the steps below:  
(1) Insert the hot-plug cage into the housing with the backplane  
facing the rear of the chassis.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
3 System upgrade  
46  
(2) Locate and attach the following cables clamped on the side of  
the chassis to their corresponding connectors on the SCSI  
backplane:  
Important: If a four-bay hot-plug SCSI HDD cage is already  
installed in the top HDD bay, you must block the J1 jumper. Set  
pins 1 and 2 to close.  
(a) SCSI data cable  
(b) SCSI HDD power cable  
(c) SCSI HDD management cable  
(3) Tighten the four thumbscrews to secure it to the chassis.  
Observe the post-installation instructions described on page 40.  
4
5
Important: When you are detaching the hot-plug cage from the  
chassis, make sure to first remove all hard disks from their carriers.  
For instructions, refer to the succeeding section.  
Change the RAID configuration of your hard disk. For details on  
how to change the RAID configuration of your hard disk, go to  
“Appendix C: SCSI RAID configuration” on page 157.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
47  
Installing the four-bay hot-plug SATA HDD cage  
sure you install a SATA RAID controller. The SATA RAID controller  
must be compatible with your system and OS, and appropriate  
drivers must also be installed according to the RAID controller  
manufacturer’s installation instructions. Refer to “Installing an  
the RAID controller into the PCI slot.  
To purchase a SATA RAID controller, contact your local Acer  
1
2
3
Observe the ESD precautions and pre-installation procedures  
Remove the four screws that secure the cover of the empty HDD  
bay, then detach the cover.  
Insert the hot-plug cage into the housing with the backplane  
facing the rear of the chassis, then tighten the four thumbscrews  
to secure the cage to the chassis.  
Important: If a four-bay hot-plug SCSI HDD cage is already  
installed in the top HDD bay, you must configure the J5 jumper  
settings on the SATA backplane. Refer to step (1) illustrated on  
page 48.  
4
Connect the following cables to their corresponding connectors on  
the SATA RAID backplane, mainboard and adapter:  
(1) Attach the SATA data cable to the SATA HDD connector on the  
backplane (2), then connect the other end of the cable to the  
SATA connector on the RAID controller.  
Note: SATA connectors on the controller are keyed. Make sure the  
SATA data cables are properly connected to its corresponding  
connectors on the SATA RAID controller.  
(2) Attach the SATA cage management cable to the J11 connector  
on the backplane (3), then connect the other end of the cable  
to the JP24 connector on the mainboard.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
3 System upgrade  
48  
(3) Attach the system’s power cable to the SATA power cable  
connector on the backplane (4).  
(4) Attach the SATA backplane SAF-TE cable to the JP3 connector  
on the backplane (5), then connect the other end of the cable  
2
to the I C connector on the RAID controller.  
Refer to the illustration below when installing the SATA  
backplane, or removing and replacing the cables.  
Note: The SATA RAID backplane data cables must be installed and  
removed in the following order: SATA0, SATA1, SATA2, and  
SATA 3.  
5
Observe the post-installation instructions described on page 40.  
Important: When you are detaching the hot-plug cage from the  
chassis, make sure to first remove all hard disks from their carriers.  
For instructions, refer to the succeeding section.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
49  
Installing a hard disk into the four-bay hot-plug  
HDD cage carrier  
Note: You need not remove the four-bay hot-plug HDD cage  
from the chassis to install a hard disk into its carrier.  
1
Press your finger to the drive release lever (1), then pull out the  
hard disk carrier from the cage (2).  
2
Remove the four screws to open the hard disk carrier (1), then  
remove the hard disk (2). Keep the screws for later use.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
3 System upgrade  
50  
3
Install a hard disk on the hard disk carrier (1), then secure it with  
the four screws you have removed earlier (2).  
4
5
Insert the hard disk carrier into the cage with the lever still  
extended.  
Push the lever back until it clicks into place. Make sure that the  
drive is properly inserted before closing the lever.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
51  
The system supports one 3.5-inch and three 5.25-inch internal storage  
devices. The system comes pre-installed with a floppy drive and a  
CD-ROM drive. The two empty 5.25-inch drive bays allow you to install  
additional drives such as another CD-ROM drive or a tape drive. These  
provide the system with additional storage capacity.  
Replacing the FDD  
1
Observe the ESD precautions and pre-installation procedures  
described on page 39.  
2
3
Disconnect the IDE and FDD cables from the old drive.  
Press the release bracket on both sides of the drive carrier (1)  
before pulling it out from the chassis (2).  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
3 System upgrade  
52  
4
Remove the three screws that hold the old drive to the drive  
carrier (1) then pull it out (2).  
5
Install a new FDD to the drive carrier (1), then secure it with the  
three screws you have removed earlier (2).  
Download from Www.Somanuals.com. All Manuals Search And Download.  
53  
Insert the drive carrier with the newly-installed FDD into the drive  
6
bay.  
7
8
Observe the post-installation instructions described on page 40.  
Replacing the CD-ROM drive  
Note: If you are installing a new drive in an empty drive bay, skip  
steps 2 to 4.  
1
2
Observe the ESD precautions and pre-installation procedures  
described on page 39.  
Disconnect the power and IDE cables from the old drive.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
3 System upgrade  
54  
3
Press the release bracket on both sides of the drive carrier (1)  
before pulling it out from the chassis (2).  
4
Remove the eight screws that hold the old drive to the drive  
carrier then pull it out.  
5
Install a new 5.25-inch drive to the drive carrier then secure it with  
the eight screws you have removed earlier.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
55  
6
Insert the drive carrier with the newly-installed 5.25-inch drive  
into the drive bay.  
7
8
Connect the power and IDE cables to the new drive.  
Observe the post-installation instructions described on page 40.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
3 System upgrade  
56  
Upgrading the CPU  
This section includes instructions for installing and removing a CPU and  
heatsink assembly.  
Installing the heatsink and CPU  
The mainboard supports dual FC-mPGA4 (Flip Chip Micro Pin Grid  
®
Array) 604 processor socket for Intel Xeon™ processors. The system  
comes bundled with only a single Intel Xeon processor leaving one CPU  
socket empty. You have the option to purchase an extra CPU for your  
system.  
Important: Before you install a new CPU, make sure that you are  
using the same type of CPU’s with identical stepping and running  
at the same frequency.  
1
Observe the ESD precautions and pre-installation procedures  
described on page 39.  
2
3
Locate the CPU socket on the mainboard.  
Pull the CPU socket retainer lever to the fully open, upright  
position.  
4
5
Remove the CPU from its protective packaging.  
Align the CPU to its socket, making sure that pin 1 (indicated by  
the notched corner) of the CPU connects to hole 1 of the socket  
(on the bottom right corner).  
6
Insert the CPU into the socket (1).  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
57  
Press down the retainer lever to lock the CPU in place (2).  
7
Apply approximately 0.1ml of the thermal grease to the top of the  
CPU.  
8
9
Align the heatsink on top of the CPU (1).  
Using the screwdriver, tighten the heatsink’s four screws to secure  
it to the mainboard (2).  
Download from Www.Somanuals.com. All Manuals Search And Download.  
3 System upgrade  
58  
10 Connect the CPU fan cable to the CPU fan (0 or 1) connector on the  
mainboard. Refer to “Mainboard layout” on page 17 for the  
location of the CPU fan connector.  
11 Observe the post-installation instructions described on page 40.  
Removing the heatsink and CPU  
Important: Before removing a CPU from the mainboard, make  
sure to create a backup file of all important data.  
1
Observe the ESD precautions and pre-installation procedures  
described on page 39.  
Warning! The heatsink becomes very hot when the system  
is on. NEVER touch the heatsink with any metal or with  
your hands.  
2
3
Loosen the four screws that hold the heatsink to the mainboard  
(1).  
Pull out the heatsink from the CPU (2). Place the heatsink upside  
down on a flat surface to prevent thermal grease from  
contaminating other components.  
Note: Wipe off the thermal grease from both the heatsink and  
CPU using an alcohol pad.  
4
To detach the CPU from its socket, follow the steps below:  
(1) Pull the CPU socket retainer lever to the fully open, upright  
position (1).  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
59  
(2) Pull out the CPU from the socket (2).  
Download from Www.Somanuals.com. All Manuals Search And Download.  
3 System upgrade  
60  
Upgrading the system memory  
This section includes instructions for removing and installing a  
memory module.  
Altos G710 supports DDR2 400 Registered ECC memory modules. DDR2  
400 memory is a new type of memory module providing better  
performance using less power, at 1.8 volts, than conventional DDR1  
memory. DDR2 400 memory modules have 240-pin DIMM modules and  
are not backward-compatible with DDR1.  
The Altos G710 provides eight DDR2 DIMM slots in dual memory  
channels. DIMM 1A, 2A, 3A and 4A are connected to memory channel  
A. DIMM 1B, 2B, 3B, and 4B are connected to memory channel B. The  
maximum memory capacity is 16 GB DDR2 400 memory. Memory DIMM  
technologies supports 512 MB, 1 GB or 2 GB memory modules.  
Note: You should always install the DDR2 memory module in the  
DDR2 DIMM slots. Wrong installation may cause damage to the  
mainboard. Contact your dealer for qualified DDR2 DIMM  
vendors.  
DIMM  
1B  
DIMM  
1A  
DIMM  
2B  
DIMM  
2A  
DIMM  
3B  
DIMM  
3A  
DIMM  
4B  
DIMM  
4A  
Memory  
Interleave  
512 MB  
1 GB  
1-way  
1-way  
1-way  
2-way  
2-way  
2-way  
2-way  
2-way  
2-way  
2-way  
2-way  
2-way  
2-way  
2-way  
2-way  
2 GB  
512 MB  
1 GB  
512 MB  
1 GB  
2 GB  
2 GB  
512 MB  
1 GB  
512 MB  
1 GB  
512 MB  
1 GB  
512 MB  
1 GB  
2 GB  
2 GB  
2 GB  
2 GB  
512 MB  
1 GB  
512 MB  
1 GB  
512 MB  
1 GB  
512 MB  
1 GB  
512 MB  
1 GB  
512 MB  
1 GB  
2 GB  
2 GB  
2 GB  
2 GB  
2 GB  
2 GB  
512 MB  
1 GB  
512 MB  
1 GB  
512 MB  
1 GB  
512 MB  
1 GB  
512 MB  
1 GB  
512 MB  
1 GB  
512 MB  
1 GB  
512 MB  
1 GB  
2 GB  
2 GB  
2 GB  
2 GB  
2 GB  
2 GB  
2 GB  
2 GB  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
61  
The minimum memory configuration is one DIMM, installed in DIMM  
1B slot (the slot nearest to the power supply connector). However, for  
optimum performance and 2-way memory interleave operation, two  
DIMMs with identical size should be installed. DIMMs on memory  
channel A are paired with DIMMs on memory channel B to configure 2-  
way memory interleave.  
Both DIMM 1B and 1A must be populated before any DIMMs are  
installed. DIMM 2B and DIMM 2A must be populated in pairs.  
All DIMMs installed must be identical (same manufacturer, CAS latency,  
number of rows, columns and devices, timing parameters, etc.).  
Warning! Functionality issues may be encountered if mixed  
memory types are installed on the same mainboard. DIMM  
modules of identical type, banking and stacking  
technology, and manufacturer should be installed in the  
Altos G710 system.  
Memory configurations for the DDR2 DIMMs  
The memory modules of identical type, banking, stacking and  
manufacturer must be installed and removed in the following order:  
DIMM 1B and DIMM 1A  
DIMM 2B and DIMM 2A  
DIMM 3B and DIMM 3A  
DIMM 4B and DIMM 4A  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
3 System upgrade  
62  
Altos G710 includes Memory Sparing and Mirroring support. These  
features prevent a single memory module failure to occur and result in  
a system crash.  
Important: Four DIMM population of completely identical  
devices (two per channel) are required for memory mirroring and  
sparing functionality (i.e., DIMM 1A, 1B, 2A, and 2B must be  
identical) .  
Memory sparing and mirroring configuration cannot be used  
simultaneously.  
Memory Sparing  
To provide a more fault tolerant system, Altos G710 includes  
specialized hardware to support fail-over to a spare DIMM device in  
runtime errors. One of the DIMMs installed per channel will not be  
used, but kept in reserve. In the event of significant failures in a  
particular DIMM, it and its corresponding partner in the other channel  
(if applicable), will, over time, have its data copied over to the spare  
DIMM(s) held in reserve. When all the data has been copied, the  
reserve DIMM(s) will be put into service and the failing DIMM will be  
removed from service. Only one sparing cycle is supported. If this  
feature is not enabled, then all DIMMs will be visible in normal address  
space.  
Refer to “Server Management Configuration” on page 103 for more  
information about configuring the memory spare or mirror parameter  
in the BIOS Setup utility.  
Below table lists the suggested memory population for memory  
sparing:  
Total Memory  
DIMM DIMM DIMM DIMM DIMM DIMM DIMM DIMM  
Physical Detected  
Memory by OS  
1B  
1A  
2B  
2A  
3B  
3A  
4B  
4A  
512 MB 512 MB 512 MB 512 MB  
2 GB  
4 GB  
8 GB  
3 GB  
1 GB  
2 GB  
4 GB  
2 GB  
(Spare)  
(Spare)  
1 GB  
2 GB  
1 GB  
2 GB  
1 GB  
(Spare)  
1 GB  
(Spare)  
2 GB  
(Spare)  
2 GB  
(Spare)  
512 MB 512 MB 512 MB 512 MB 512 MB 512 MB  
(Spare) (Spare)  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
63  
Total Memory  
DIMM DIMM DIMM DIMM DIMM DIMM DIMM DIMM  
Physical Detected  
Memory by OS  
1B  
1A  
2B  
2A  
3B  
3A  
4B  
4A  
1 GB  
2 GB  
1 GB  
2 GB  
1 GB  
2 GB  
1 GB  
2 GB  
1 GB  
(Spare)  
1 GB  
(Spare)  
6 GB  
12 GB  
4 GB  
4 GB  
8 GB  
2 GB  
(Spare)  
2 GB  
(Spare)  
512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB  
3 GB  
(Spare)  
(Spare)  
1 GB  
2 GB  
1 GB  
2 GB  
1 GB  
2 GB  
1 GB  
2 GB  
1 GB  
2 GB  
1 GB  
2 GB  
1 GB  
(Spare)  
1 GB  
(Spare)  
8 GB  
6 GB  
2 GB  
(Spare)  
2 GB  
(Spare)  
16 GB  
12 GB  
Memory Mirroring  
The Memory Mirroring feature designates a channel, two DDR2 DIMM  
slots, as spare memory and all system memory are sent to both mirrors  
by the Intel E7520 MCH chipset. When an uncorrectable error occurs  
from the Primary mirror, the chipset will automatically replace the data  
in the defective slot with data from the Secondary mirror.  
Below table list the suggested memory population for memory  
mirroring:  
Total Memory  
DIMM DIMM DIMM DIMM DIMM DIMM DIMM DIMM  
Physical Detected  
Memory by OS  
1B  
1A  
2B  
2A  
3B  
3A  
4B  
4A  
512 MB 512 MB 512 MB 512 MB  
(Mirror) (Mirror)  
2 GB  
4 GB  
8 GB  
4 GB  
8 GB  
16 GB  
1 GB  
2 GB  
4 GB  
2 GB  
4 GB  
8 GB  
1 GB  
1 GB  
1 GB  
(Mirror) (Mirror)  
1 GB  
2 GB  
2 GB  
2 GB  
(Mirror) (Mirror)  
2 GB  
512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB  
(Mirror) (Mirror) (Mirror) (Mirror)  
1 GB  
2 GB  
1 GB  
2 GB  
1 GB 1 GB 1 GB 1 GB  
(Mirror) (Mirror) (Mirror) (Mirror)  
1 GB  
1 GB  
2 GB 2 GB 2 GB 2 GB  
(Mirror) (Mirror) (Mirror) (Mirror)  
2 GB  
2 GB  
Removing a DIMM  
Before you can install a new DIMM in a socket, first remove any  
previously installed DIMM from that socket.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
3 System upgrade  
64  
Important: Before removing any DIMM from the mainboard,  
make sure to create a backup file of all important data.  
1
Observe the ESD precautions and pre-installation procedures  
described on page 39.  
2
3
Locate the DDR2 DIMM slots on the mainboard.  
Press the holding clips on both sides of the socket outward to  
release the DIMM.  
4
Gently pull the DIMM upward to remove it from the socket .  
Important: Remove identical memory modules at the same time  
and in the following sequence: 1B and 1A, 2B and 2A, 3B and 3A,  
and 4B and 4A. Refer to the illustration above for the  
recommended DIMM sequence.  
Note: Place your forefingers on the top of the DIMM before  
pressing the holding clips to gently disengage the DIMM from the  
socket.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
65  
Installing a DIMM  
Caution! When using multiple memory modules it is  
recommended that you AVOID using modules from different  
manufacturers or that run at different speeds from each other.  
1
Observe the ESD precautions and pre-installation procedures  
described on page 39.  
2
3
4
5
Locate the DDR2 DIMM slots on the mainboard.  
Open the clips on the socket.  
Align then insert the DIMM into the socket.  
Press the holding clips inward to lock the DIMM in place.  
Important: Install identical size DDR2 memory modules at the  
same time into the memory slots. You may install a single module  
into the memory slot or install modules in pairs (See suggested  
memory population for memory sparing on page 62 or memory  
mirroring on page 63).  
Installation of the DDR2 memory modules must be in the  
following sequence: 1B and 1A, 2B and 2A, 3B and 3A, and 4B and  
4A. Refer to the illustration on page 66 for the recommended  
DIMM sequence.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
3 System upgrade  
66  
Note: The DIMM slot is slotted to ensure proper installation.  
If you insert a DIMM but it does not fit easily into the socket, you  
may have inserted it incorrectly. Reverse the orientation of the  
DIMM and insert it again.  
6
Observe the post-installation instructions described on page 40.  
Reconfiguring the system memory  
The system automatically detects the amount of memory installed.  
Run the BIOS setup to view the new value for total system memory and  
make a note of it.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
67  
Installing the Altos RAID-enabler  
(optional)  
This section explains how to install the Altos RAID-enabler (iButton)  
and an iTBBU.  
The iTBBU (Transportable Battery Backup Unit) shown below is for your  
reference only. You have the option to install either an iTBBU or an  
unbuffered ECC DDR DIMM into the DIMM slot.  
/www.acer.com/.  
The Altos RAID-enabler (iButton) works in association with the DDR  
DIMM or iTBBU to subsequently store data from the HDD to the DIMM.  
iTBBU includes a battery pack attached onto the memory module that  
protects data in the cache memory in the event of a power failure.  
1
Observe the ESD precautions and pre-installation procedures  
described on page 39.  
2
Install the Altos RAID-enabler (iButton) and the iTBBU by  
following the steps below:  
(1) Open the clips on the socket.  
(2) Align then insert the iTBBU into the DIMM slot (1).  
(3) Press the holding clips inward to lock the iTBBU in place (2).  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
3 System upgrade  
68  
(4) Insert the Altos RAID-enabler (iButton) into the socket and  
ensure that it is seated completely (3). .  
Download from Www.Somanuals.com. All Manuals Search And Download.  
69  
Installing an expansion card  
This section explains how to install an expansion card. The onboard  
expansion slots supports PCI (Peripheral Component Interconnect)/  
PCI-X and PCI Express cards.  
To install an expansion card  
Note: PCI Express slot is a new type of interface and differs in  
length than the conventional PCI/PCI-X slots. You should always  
install the correct type of plug-in expansion cards in the x4 PCI  
Express slot. Contact your dealer for qualified x4 PCI Express card  
vendors.  
1
Observe the ESD precautions and pre-installation procedures  
described on page 39.  
2
3
4
5
6
7
8
Locate an empty expansion slot on the mainboard.  
Press the slot release latch outward (1).  
Open the side cover of the slot (2).  
Pull out the card bracket (3).  
Remove the expansion card from its protective packaging.  
Align the card in the empty slot.  
Insert the bracket with the card into the selected slot (4). Make  
sure that the card is properly seated.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
3 System upgrade  
70  
9
Press the PCI slot lock lever on the rear panel of the server (5).  
Note: If you are installing I/O cards in the x4 PCI Express slot,  
secure the bracket with a screw before replacing the air baffle.  
10 Observe the post-installation instructions described on page 40.  
Note: When you turn on the system, the BIOS setup automatically  
detects and assigns resources to the new device (applicable only to  
Plug-and-Play expansion cards).  
Download from Www.Somanuals.com. All Manuals Search And Download.  
71  
Installing a power supply module  
The Altos G710 power subsystem consists of two hot-swap power  
supply module bays that accept 550-watt hot-swap redundant power  
supply modules. The system comes bundled with only a single power  
supply module leaving one power supply module bay empty. You have  
the option to purchase an extra power supply module to provide your  
system with a redundant power source. A redundant power  
configuration enables a fully-configured system to continue running  
even if one power supply module fails.  
WARNING! To reduce the risk of personal injury or  
damage to the equipment, the installation of power  
supply modules should be referred to individuals who are  
qualified to service server systems and are trained to deal  
with equipment capable of generating hazardous energy  
levels.  
WARNING! To reduce the risk of personal injury from  
hot surfaces, observe the thermal labels on each power  
supply module. You can also consider wearing protective  
gloves.  
WARNING! To reduce the risk of personal injury from  
electric shock hazards, do not open the power supply  
modules. There are no serviceable parts inside the  
module.  
Caution! Electrostatic discharge can damage electronic  
components. Make sure that you are properly grounded  
before handling a power supply module.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
3 System upgrade  
72  
To install a redundant power supply module  
1
Remove the screw securing the cover of the empty power supply  
module bay, then detach the cover.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
73  
2
Hold the handle on front of the power supply module and press  
your thumb on the release latch. Slide the power supply module  
into the empty bay until you feel resistance.  
3
4
Press the module handle to secure the power supply module to its  
bay.  
Verify that the power indicators on both the main power supply  
and on the newly installed redundant power supply are  
illuminated (green).  
Download from Www.Somanuals.com. All Manuals Search And Download.  
3 System upgrade  
74  
Replacing the easy-swap system fan  
This section explains how to install an easy-swap system fan. The server  
accommodates two easy-swap system fans.  
Removing an easy-swap system fan  
Caution! To reduce the risk of personal injury, avoid contact with  
the fan when the blades are still moving.  
1
2
Observe the ESD precautions and pre-installation procedures  
described on page 39.  
Grasp the release latch on both sides of the fan (1) then pull it out  
(2).  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
75  
Installing an easy-swap system fan  
1
Observe the ESD precautions and pre-installation procedures  
described on page 39.  
2
Insert the fan in an empty fan bay then press it firmly in place.  
3
Observe the post-installation instructions described on page 40.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
3 System upgrade  
76  
An optional ePanel module is available for the Altos G710 server  
system.  
To install an ePanel module to your server:  
1
Open the bezel door. Refer to “Opening the bezel door” on page  
41 for instructions.  
2
Remove the LCD display cover from the bezel door by following  
the steps below:  
(1) Remove the two screws that secure the rear and front LCD  
display cover to the bezel door (1). Set the screws aside.  
(2) Remove the rear (2) and front cover (3). Set the covers aside.  
3
Remove the bezel door. Refer to “Removing the bezel door” on  
page 41 for instructions.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
77  
Remove the bezel. Refer to “Removing the bezel” on page 42 for  
4
5
instructions.  
Remove the ePanel module cover from the bezel by the following  
steps:  
(1) Remove the two screws that hold the module cover to the  
bezel (1). Set the screws aside.  
(2) Remove the module cover (2). Set the cover aside.  
6
7
Remove the ePanel module and cables from its protective  
packaging.  
Route the following cables to the appropriate chassis openings:  
(1) ePanel cable — Connect to the ePanel connector on the  
mainboard (1, 3, 4).  
(2) ePanel power cable — Connect to any of the system’s power  
cables (2, 5).  
8
Attach the other end of the ePanel cable to the module’s ePanel  
connector (6).  
Download from Www.Somanuals.com. All Manuals Search And Download.  
3 System upgrade  
78  
9
Attach the other end of the ePanel power cable to the module’s  
ePanel power cable connector (7).  
10 Align the ePanel module in the ePanel bay (1). Make sure that the  
module is properly seated.  
11 Secure the ePanel with the two screws removed earlier (2).  
For more information on how to use the ePanel module, see  
“Appendix D: ePanel” on page 163.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
4 BIOS setup  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
This chapter gives information about the  
system BIOS and discusses how to configure  
the system by changing the settings of the  
BIOS parameters.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
81  
BIOS setup  
BIOS setup is a hardware configuration program built into your  
system's Basic Input/Output System (BIOS). Since most systems are  
already properly configured and optimized, there is no need to run this  
utility. You will need to run this utility under the following conditions:  
When changing the system configuration  
When a configuration error is detected by the system and you are  
prompted ("Run Setup" message) to make changes to the BIOS  
setup  
Note: If you repeatedly receive Run Setup messages, the battery  
may be bad. In this case, the system cannot retain configuration  
values in CMOS. Ask a qualified technician for assistance.  
When redefining the communication ports to prevent any conflicts  
When making changes to the Power Management configuration  
When changing the password or making other changes to the  
security setup  
BIOS setup loads the configuration values in a battery-backed  
nonvolatile memory called CMOS RAM. This memory area is not part  
of the system RAM which allows configuration data to be retained  
when power is turned off.  
Before you run BIOS setup, make sure that you have saved all open  
files. The system reboots immediately after you close the setup.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
4 BIOS setup  
82  
Entering BIOS setup  
Power on the server to start the system POST process. During bootup,  
press F2 to enter the BIOS setup screen.  
Note: You must press F2 while the system is booting. This key  
combination does not work during any other time.  
There are several tabs on the setup screen corresponding to the six  
major BIOS menus:  
Main  
Advanced  
Power  
Boot  
Security  
Exit  
The parameters on the screens shown in this User’s Guide display  
default system values. These values may not be the same as those in  
your system.  
Note the following reminders when moving around the setup screen:  
Use the Left and Right arrow keys to move to the next page or to  
return to the previous screen.  
Use the Up and Down arrow keys to select an item.  
Use the + and - keys to select an option.  
Note: You can configure a parameter that is enclosed in square  
brackets. Grayed-out items have fixed settings and are not  
user-configurable.  
Use the Tab key to select a field.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
83  
Use the Enter key to display a submenu screen.  
Note: When a parameter is preceeded by a >, it means that a  
submenu screen is available.  
Press F1 for General Help on using the BIOS setup.  
Press F10 to save changes and close the BIOS setup.  
Press Esc to close the BIOS setup.  
In the descriptive table following each of the screen illustrations,  
settings in boldface are the default and suggested parameter settings.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
4 BIOS setup  
84  
Main  
The Main menu displays basic and important information about the  
system. These information are necessary for troubleshooting and may  
be required when asking for technical support. These entries are for  
your reference only and are not user-configurable.  
The last two parameters on the screen lets you define the sytem’s time  
and date settings. The real-time clock keeps the system date and time.  
After setting the date and time, you do not need to enter them every  
time you turn on the system. As long as the internal battery remains  
good and connected, the clock continues to keep the date and time  
accurately even when the power is off.  
Parameter  
Description  
BIOS Build Date  
BIOS Version  
Date when the BIOS setup was created.  
Version of the BIOS setup utility.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
85  
Parameter  
Description  
SMBIOS Version  
Version of the SMBIOS. SMBIOS (System  
Management BIOS) allows you to check your  
system’s hardware without actually opening it up.  
Hardware checking is done via software  
checkpoints during start up.  
System Time  
System Date  
Sets the time following the hour-minute-second  
format. Valid values for hour, minute, and second  
are:  
Hour: 00 to 23  
Minute: 00 to 59  
Second: 00 to 59  
Sets the date following the weekday-month-day-  
year format. Valid values for weekday, month, day,  
and year are:  
Weekday: Sun, Mon, Tue, Wed, Thu, Fri, Sat  
Month: Jan, Feb, Mar, Apr, May, Jun, Jul, Aug, Sep,  
Oct, Nov, Dec  
Day: 1 to 31  
Year: 1980 to 2079  
System Information  
Product Information  
Press Enter to access the System Information  
submenu.  
Press Enter to access the Product Information  
submenu.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
4 BIOS setup  
86  
System Information  
The screen below appears when you select System Information from  
the Main window. The System Information menu displays basic  
information about the system.  
Parameter  
Description  
Front Side Bus Speed  
The front side bus speed is the speed at which the  
CPU communicates with the mainboard and other  
parts of the system.  
CPU Socket1  
Indicates a processor is currently installed in the  
CPU 1 socket. Refer to “Server Management Config-  
uration” on page 103 for the location of the CPU 1  
socket.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
87  
Parameter  
Description  
CPU Socket2  
Indicates a processor is currently installed in the  
CPU 2 socket. Refer to “Mainboard layout” on page  
17 for the location of the CPU 2 socket.  
Processor Type  
Type of processor currently installed in the server.  
Processor Speed  
The processor speed is the speed at which a  
microprocessor executes instructions. Clock speeds  
are expressed in megahertz (MHz), with 1 MHz  
being equal to 1 million cycles per second. The  
faster the clock, the more instructions the CPU can  
execute per second.  
CPU ID  
ID number of the CPU.  
Level 1 Cache  
Total amount of first-level cache memory or the  
internal fast-accessed memory size (i.e., the memory  
integrated into the CPU).  
Level 2 Cache  
Total amount of the second-level cache memory  
that comes with the CPU. The available cache sizes  
are 256 and 512 KB.  
Primary/Secondary/  
Third/Fourth IDE  
Master  
Indicates the hard disk type device.  
Primary/Secondary  
IDE Slave  
Indicates the type of IDE device.  
Total Memory  
Indicates the total amount of onboard memory. The  
memory size is automatically detected by BIOS  
during the POST. If you install additional memory,  
the system automatically adjusts this parameter to  
display the new memory size.  
Press Enter to access the Total Memory submenu.  
DDR Memory Type  
Interleave support  
Mouse (PS2, USB)  
Type of memory module currently installed in the  
server.  
Indicates the type of bank interleave currently  
supported by the memory.  
Indicates the type of mouse connected to the  
server.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
4 BIOS setup  
88  
Parameter  
Description  
Keyboard (PS2, USB)  
Indicates the type of keyboad connected to the  
server.  
Total Memory  
The screen below appears when you select Total Memory from the  
System Information window. The Total Memory menu displays the type  
and size of DRAM installed in DIMM slots 1A, 1B, 2A,2B, 3A, 3B, 4A,  
and 4B. The Not Installed setting indicates that there is no DDR2 DRAM  
installed.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
89  
Product Information  
The screen below appears when you select Product Information from  
the Main window. The Product Information menu displays general  
data about the system, such as the product name, BIOS version,  
mainboard ID, serial number, etc. These entries are for reference only  
and are not user-configurable.  
Parameter  
Description  
System Product  
Name  
System’s model name.  
System Serial No  
Baseboard ID  
System’s serial number.  
System board’s identification number.  
System board’s serial number.  
Baseboard Serial No  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
4 BIOS setup  
90  
Advanced  
The Advanced menu contains parameter values that define how the  
system behaves on startup.  
Warning! Be cautious in setting parameter values in the  
Advanced menu as any incorrect value may cause the  
system to malfunction.  
Press Enter to enter the submenu screen of the parameters shown in  
the screen below.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
91  
Peripheral Configuration  
The Super I/O Configuration submenu lets you define the parameter  
settings for the system’s parallel and serial ports.  
Parameter  
Description  
Option  
Serial Port 1  
(Address/IRQ)  
Indicates the serial port 1 address and  
IRQ setting.  
3F8/IRQ4  
2F8/IRQ3  
3E8/IRQ4  
2E8/IRQ3  
Disabled  
Serial Port 2  
Indicates the serial port 2 address and  
IRQ setting.  
2F8/IRQ3  
3E8/IRQ4  
2E8/IRQ3  
Disabled  
(Address/IRQ)  
Parallel Port  
Address  
Indicates the parallel port address.  
378  
278  
3BC  
Disabled  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
4 BIOS setup  
92  
Parameter  
Description  
Option  
Parallel Port  
Mode  
Sets the operation mode for the  
parallel port.  
ECP  
Normal  
Bi-Directional  
EPP  
When set to Normal mode, allows  
normal speed one-way operation.  
When Bi-Directional, allows normal  
speed operation in a two way mode.  
EPP (Enhanced Parallel Port) allows  
bi-directional parallel port  
operation at maximum speed. ECP  
(Extended Capabilities Port) allows  
parallel port to operate in  
bi-directional mode and at a speed  
higher than the maximum data  
transfer rate.  
ECP Mode  
DMA  
Channel  
Assigns a DMA (Direct Memory Access)  
channel for the ECP parallel port  
function. This parameter is  
configurable only if you select ECP as  
the parallel port’s operation mode.  
DMA3  
DMA0  
DMA1  
Parallel Port  
IRQ  
Assigns an IRQ for the parallel port. If  
you install an add-on card that has a  
parallel port whose address conflicts  
with the onboard parallel port, a  
warning appears on the screen. Check  
the parallel port address of the add-on  
card and change the address to one  
that does not conflict.  
IRQ7  
IRQ5  
Download from Www.Somanuals.com. All Manuals Search And Download.  
93  
IDE Configuration  
The IDE Configuration submenu lets you define the parameter settings  
related to the hard disk/s.  
Parameter  
Description  
Option  
IDE Configuration  
Enables or disables the integrated  
IDE.  
P-ATA Mode  
Combined Mode  
Disabled  
When this parameter is set to  
P-ATA mode with the SATA  
Running Enhanced Mode also  
enabled, it enables support for  
PATA IDE mode. This mode can  
support a maximum of four PATA  
and two SATA IDE devices.  
When set to Combined Mode, the  
system can support a maximum of  
two PATA and two SATA IDE  
devices.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
4 BIOS setup  
94  
Parameter  
Description  
Option  
S-ATA Running  
Enhanced Mode  
Enables or disables the PATA and  
SATA device support.  
Enabled  
Disabled  
Primary IDE  
Master  
Specifies the current configuration  
of the IDE device connected to the  
master port of the primary IDE  
channel.  
Press Enter to access the Primary  
IDE Master submenu.  
Primary IDE  
Slave  
Specifies the current configuration  
of the the IDE device connected to  
the slave port of the primary IDE  
channel.  
Press Enter to access the Primary  
IDE Slave submenu.  
Secondary IDE  
Master  
Specifies the current configuration  
of the IDE device connected to the  
master port of the secondary IDE  
channel.  
Press Enter to access the  
Secondary IDE Master submenu.  
Secondary IDE  
Slave  
Specifies the current configuration  
of the IDE device connected to the  
slave port of the secondary IDE  
channel.  
Press Enter to access the  
Secondary IDE Slave submenu.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
95  
Primary/Secondary/Third/Fourth IDE Master/Slave  
These items let you select the IDE hard disk parameters that the system  
supports.  
Parameter  
Device  
Vendor  
Size  
Description  
Option  
Type of IDE device.  
Vendor of the selected IDE device.  
Capacity of the selected device.  
Drive type  
Type  
Auto  
CD-ROM  
ARMD  
Not Installed  
Download from Www.Somanuals.com. All Manuals Search And Download.  
4 BIOS setup  
96  
Parameter  
Description  
Option  
LBA/Large  
Mode  
Selects the hard disk drive translation  
method. For drivers with more than  
504 MB, LBA mode is necessary.  
Auto  
Disabled  
Block Mode  
Enhances disk performance depending on  
the hard disk in use.  
Auto  
Disabled  
If you set this parameter to Auto, BIOS  
setup automatically detects if the  
installed hard disk drive supports the  
Block Mode function. If supported, it  
allows data transfer in blocks (multiple  
sectors) at a rate of 256 bytes per cycle.  
If you set this parameter to Disabled, data  
transfer from and to the device occurs  
one sector at a time.  
PIO Mode  
When set to Auto, BIOS setup  
Auto  
automatically detects if the installed hard  
disk supports the function. If supported,  
it allows for faster data recovery and  
read/write timing that reduces hard disk  
activity time. This results in better hard  
disk performance. Mode 0 to 4 provide  
progressive increase of performance.  
0
1
2
3
4
DMA Mode  
S.M.A.R.T  
Selects DMA mode.  
Auto  
SWDMAn  
MWDMAn  
UDMAn  
Enables or disables the SMART  
(Self-Monitoring, Analysis and Reporting  
Technology) function of the internal hard  
disk.  
Auto  
Disabled  
Enabled  
If 'Auto' is selected, BIOS setup will  
enable the S.M.A.R.T function if the drive  
supports it.  
32-bit Data  
Transfer  
Enables or disables the 32-bit data  
transfer function  
Disabled  
Enabled  
Download from Www.Somanuals.com. All Manuals Search And Download.  
97  
Floppy Configuration  
The Floppy Configuration submenu displays the type of floppy drive  
installed in the server.  
Parameter  
Description  
Option  
Floppy A  
Floppy disk drive type  
1.44 MB, 3.5-inch  
Disabled  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
4 BIOS setup  
98  
PCI/PnP Configuration  
The PCI/PnP Configuration submenu lets you specify the settings for  
the PCI devices.  
Parameter  
Description  
Option  
Reset Resource  
Assignment  
BIOS setup stores the configuration data of  
Plug and Play devices in NVRAM  
(Non-volatile Random Access Memory).  
No  
Yes  
When this parameter is set to Yes, current  
data is deleted and a new set of  
information is created during the next  
system bootup.  
USB Function  
Enables or disables the USB ports.  
Enabled  
Disabled  
Legacy USB  
Support  
Enable this parameter when you intend to  
use a USB device in a non-Plug and Play  
operating system, such as DOS.  
Auto  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
99  
Boot Settings Configuration  
The Boot Settings Configuration submenu lets you specify the  
preferred settings for system bootup.  
Parameter  
Description  
Option  
Quick Boot  
Allows the system to boot faster by  
skipping some POST routine.  
Enabled  
Disabled  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
4 BIOS setup  
100  
Parameter  
Description  
Option  
Quiet Boot  
Enables or disables the Quiet Boot  
Enabled  
function. When set to Enabled, BIOS setup  
is in graphical mode and displays only an  
identification logo during POST and while  
booting. After booting, the screen displays  
the operating system prompt (such as DOS)  
or logo (such as Windows 95). If any error  
occurs while booting, the system  
Disabled  
automatically switches to text mode.  
Even if your setting is Enabled, you may  
still switch to text mode while booting by  
pressing the Delete key when you see the  
Press DELETE key to enter setup  
message on the screen.  
When set to Disabled, BIOS setup is in the  
conventional text mode where you see the  
system initialization details on the screen.  
Hyper  
Threading  
Function  
Enables or disables the Hyper-Threading  
function of the processor.  
Enabled  
Disabled  
When enabled, one physical processor acts  
as two logical processors by "threading"  
two sets of data instructions in parallel  
streams for processing. The processor can  
then simultaneously manage incoming  
data from different applications without  
losing track of the data processing status  
of each.  
Auto-detect  
CPU Frequency  
Enables or disables the auto-detect CPU  
frequency function.  
Enabled  
Disabled  
CPU Frequency  
to Bus Ratio  
CPU/bus ratio of the system. The clock  
speed of the bus does not necessarily equal  
the speed of the CPU. Mostly, the bus clock  
speed is slower than the CPU clock speed.  
Auto  
Boot up  
Num Lock  
Activates the Num Lock function upon  
booting.  
On  
Off  
PS/2 Mouse  
Support  
Enable this parameter if you intend to use  
a mouse or trackball with a PS/2 interface.  
Enabled  
Disabled  
Download from Www.Somanuals.com. All Manuals Search And Download.  
101  
Parameter  
Description  
Option  
Wait for 'F1' if  
Error  
When this item is enabled you will be  
prompted to press F1 when an error is  
detected during boot up.  
Enabled  
Disabled  
MPS Revision  
Memory Test  
Version of the multiprocessor  
specifications.  
1.4  
1.1  
When enabled, this parameter allows the  
system to perform a RAM test during the  
POST routine.  
Disabled  
Enabled  
When disabled, the system detects only the  
memory size and bypasses the test  
routine.  
Note: This parameter can only be  
configured when the Quick Boot  
parameter is disabled.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
4 BIOS setup  
102  
Onboard Devices Configuration  
The Onboard Devices Configuration submenu lets you specify settings  
that are related to the onboard controllers.  
Parameter  
Description  
Option  
OnboardLAN1  
Device  
Enables or disables the onboard LAN1  
controller.  
Enabled  
Disabled  
OnboardLAN2  
Device  
Enables or disables the onboard LAN2  
controller.  
Enabled  
Disabled  
Onboard SCSI  
Device  
Enables or disables the onboard SCSI  
controller.  
Enabled  
Disabled  
Onboard VGA  
Device  
Enables or disables the onboard VGA  
controller.  
Auto  
Disabled  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
103  
Server Management Configuration  
The Server Management Configuration submenu lets you specify the  
appropriate settings for the system’s event handling function.  
The system event log enables you to record and monitor events that  
occur in the system (eg., system temperature changes, fan stops, etc.).  
Parameter  
Description  
Option  
BMC  
Version of the BMC (Baseboard  
Firmware  
Version  
Management Controller) firmware.  
SDR Firmware  
Version  
Version of the SDR (Spatial Data  
Repository) firmware.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
4 BIOS setup  
104  
Parameter  
Description  
Option  
NMI Assert  
Enables or disables the PCI bus parity error  
support.  
Enabled  
Disabled  
Reset  
Disabled  
Memory  
When this parameter is enabled, only the  
the system’s healthy memory size is  
displayed during the POST process.  
No  
Yes  
Memory  
Mirror/Spare  
When this item is set to Mirror, only half of  
the memory capacity will be detected by  
the system OS.  
Disabled  
Mirror  
Sparing  
When set to Sparing, a DIMM slot will be  
reserved for standby in the event of  
significant failures in a particular DIMM  
and cannot be accessed by the system.  
Event Log  
Area  
Displays the space available for event log  
entries.  
Event Logging  
Enables or disables the event logging  
function of the system.  
Enabled  
Disabled  
Clear All Event  
Logs  
When this item is set to Enabled, the event  
log is cleared and this parameter is set to  
Disabled for the next system bootup.  
Disabled  
Enabled  
View Event  
Log  
Opens the system event log file for  
viewing.  
Event Control Interface  
BIOS POST  
Event  
Logging  
BIOS checks the bad processors and  
Enabled  
memory modules during the POST  
process. When this parameter is enabled,  
it will make a log of this operation.  
Disabled  
ECC Event  
Logging  
ECC (Error Correcting Code) tests the  
accuracy of data as it passes in and out of  
memory. When this parameter is enabled,  
single-bit and multi-bit memory errors will  
be recorded in the event log.  
Enabled  
Disabled  
Download from Www.Somanuals.com. All Manuals Search And Download.  
105  
Parameter  
Description  
Option  
PCI Device  
Event  
Logging  
PCI (Peripheral Component Interconnect) is  
a 32-bit bus that supports a 64-bit  
Enabled  
Disabled  
extension for new processors, such as  
Pentium processors. It can run at clock  
speeds of 33 or 66 MHz. When this  
parameter is enabled, any PCI device error  
will be recorded in the event log.  
AC Power  
Lost/Recovery  
When this parameter is enabled, any  
instance of AC power lost will be  
monitored and logged in the event log.  
Enabled  
Disabled  
Intrusion  
Event Logging  
When this parameter is enabled, any  
instance of chassis intrusion will be  
monitored and logged in the event log.  
No  
Yes  
Download from Www.Somanuals.com. All Manuals Search And Download.  
4 BIOS setup  
106  
Remote Access Configuration  
The Remote Access Configuration submenu lets you define the  
parameter settings for the system’s serial ports.  
Parameter  
Description  
Option  
Remote Access  
Enables or disables remote serial  
access.  
Serial  
Disabled  
Serial Port  
Number  
Assigns a serial port to be used for  
connecting to the console.  
COM1  
COM2 (via BMC)  
Serial Port  
Mode  
Sets the transfer rate for the serial  
port. The parameter setting depends  
on your modem specification;  
therefore, before you change the  
setting of this parameter, check the  
documentation that came with your  
modem.  
115200 8,n,1  
57600 8,n,1  
19200 8,n,1  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
107  
Parameter  
Description  
Option  
Post-Boot  
Support  
Enables or disables the BIOS console  
redirection during system boot up.  
Disabled  
Enabled  
Terminal Type  
Selects the console type.  
ANSI  
VT100  
VT-UTF8  
VT-UTF8 Com-  
bination Key  
Support  
Enables or disables the VT-UFT8  
combination keys for remote station  
configuration and management.  
Disabled  
Enabled  
The combination keys for remote  
station management are listed in the  
table below.  
VT-UTF8 shortcut key combinations  
The following table lists the escaped sequences that must be sent to  
represent a special key or command for remote station configuration.  
ANSI Escape  
Sequence  
Windows Platform  
Design Note  
Key  
F1  
F2  
F3  
F4  
F5  
F6  
F7  
F8  
F9  
F10  
<Esc><Shift>op  
<Esc><Shift>oq  
<Esc><Shift>or  
<Esc><Shift>os  
<Esc><Shift>ot  
<Esc><Shift>ou  
<Esc><Shift>ov  
<Esc><Shift>ow  
<Esc><Shift>ox  
<Esc><Shift>oy  
<Esc>1  
<Esc>2  
<Esc>3  
<Esc>4  
<Esc>5  
<Esc>6  
<Esc>7  
<Esc>8  
<Esc>9  
<Esc>0  
Download from Www.Somanuals.com. All Manuals Search And Download.  
4 BIOS setup  
108  
ANSI Escape  
Sequence  
Windows Platform  
Design Note  
Key  
F11  
<Esc><Shift>oz  
<Esc><Shift>oa  
<Esc>[<Shift>h  
<Esc>[<Shift>k  
<Esc>[2  
<Esc>!  
F12  
<Esc>@  
Home  
<Esc>h  
End  
<Esc>k  
Ins  
<Esc>+  
Del  
<Esc>[3  
<Esc>-  
Page Up  
Page Down  
Up Arrow  
Down Arrow  
Right Arrow  
Left Arrow  
Reset  
<Esc>[5  
<Esc>?  
<Esc>[6  
<Esc>/  
<Esc>[<Shift>a  
<Esc>[<Shift>b  
<Esc>[<Shift>c  
<Esc>[<Shift>d  
<Esc><Shift>b  
<Esc>w  
<Esc>x  
<Esc>d  
<Esc>a  
<Esc>R<Esc>r<Esc>R  
Download from Www.Somanuals.com. All Manuals Search And Download.  
109  
Power  
The Power menu allows you to configure the system’s power  
management feature.  
Parameter  
Description  
Option  
ACPI-aware OS  
Indicates whether the system’s OS supports  
the ACPI standard of power management.  
Yes  
No  
Power  
Management  
When this parameter is enabled, it allows  
some OS, such as Windows 95/98, to  
implement APM (Advanced Power  
Management) functions.  
Enabled  
Disabled  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
4 BIOS setup  
110  
Parameter  
Description  
Option  
AC Lose  
Handling  
Defines the power state to resume to after  
a system shutdown that is due to an  
interruption in AC power.  
Last State  
Stay Off  
Stay On  
When set to Last State, the system will  
return to the active power state prior to  
shutdown.  
When set to Stay Off, the system remains  
off after power shutdown.  
When set to Stay On, the system will be  
turned on from a power failure.  
Power Button  
Mode  
When set to Instant On/Off, the system  
automatically turns off when the power  
button is pressed for less than 4 seconds.  
Instant  
On/Off  
4-Sec.  
When set to 4-Sec. Override, the system  
enters the suspend mode when the power  
button is pressed for less than 4 seconds.  
Override  
Download from Www.Somanuals.com. All Manuals Search And Download.  
111  
Boot  
The Boot menu allows you to set the drive priority during system  
bootup. It also displays information about the installed storage  
devices.  
Press Enter to enter the submenu screen of the parameters shown in  
the screen below.  
Boot Device Priority  
The Boot Device Priority submenu lets you specify the boot search  
sequence during the POST process.  
BIOS setup will display an error message if the drive(s) specified is not  
bootable.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
4 BIOS setup  
112  
Parameter  
Description  
1st Boot Device  
2nd Boot Device  
3rd Boot Device  
4th Boot Device  
Sets the device from which the system will first  
attempt to boot up.  
Sets the device from which the system will attempt to  
boot up when the first attempt failed.  
Sets the device from which the system will attempt to  
boot up when the first and second attempts failed.  
Sets the device from which the system will attempt to  
boot up when the first, second and third attempts  
failed.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
113  
Hard Disk Drives  
The Hard Disk Drives submenu lets you specify the devices that will be  
considered as the primary and secondary hard drives.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
4 BIOS setup  
114  
Removable Devices  
The Removable Devices submenu displays the type of removable  
devices installed in the system.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
115  
ATAPI CD-ROM Devices  
The ATAPI (Advanced Technology Attachment Packet Interface)  
CD-ROM submenu displays the type of ATAPI CD-ROM installed in the  
system.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
4 BIOS setup  
116  
Security  
The Security menu allows you to safeguard and protect the system  
from unauthorized use by setting up access passwords.  
Parameter  
Description  
Option  
Supervisor  
Password  
Prevents unauthorized access to the  
BIOS setup utility.  
Not Installed  
Installed  
User Password  
Secures your system against  
Not Installed  
unauthorized use. Once you set this  
password, you have to type it  
whenever you boot the system. User  
password is available only when a  
Supervisor password is set.  
Installed  
Change User  
Password  
Press Enter to change the User  
password.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
117  
Parameter  
Description  
Option  
Change  
Press Enter to change the Supervisor  
Supervisor  
Password  
password.  
Password  
Check  
When this item is set to Setup, the  
system will ask for the password every  
time you run the BIOS Setup utility.  
Setup  
Always  
When set to Always, the system will  
awalys ask for the password every  
time it boots.  
KeyboardLock  
Mode  
Enable or disables the keyboard lock  
mode.  
Disabled  
Enabled  
Secure Mode  
Hot Key  
Select a key to be used to serve as hot  
key in activating Secure Mode.  
F11  
To set a Supervisor/User password  
1
2
3
Use the up/down keys to highlight a password parameter  
(Supervisor Password or User Password) then press Enter.  
A password box will appear.  
Type a password then press Enter.  
The password may consist of up to six alphanumeric characters  
(A-Z, a-z, 0-9).  
Retype the password to verify the first entry then press Enter  
again.  
After setting the password, the system automatically sets the  
chosen password parameter to Installed.  
To change the Supervisor/User password  
1
Use the up/down keys to highlight either change password  
parameters (Change Supervisor Password or Change User  
Password) then press Enter.  
2
3
Type the original password then press Enter.  
Type a new password then press Enter.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
4 BIOS setup  
118  
4
Retype the password to verify the first entry then press Enter  
again.  
To remove the User password  
1
Use the up/down keys to highlight the Clear User Password  
parameter then press Enter.  
2
3
Enter the current password then press Enter.  
Press Enter twice without entering anything in the new and  
confirm password fields.  
After doing this, the system automatically sets the User password  
parameter to Not Installed.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
119  
Exit  
The Exit menu displays the various options to quit from the BIOS setup.  
Highlight any of the exit options then press Enter.  
Parameter  
Description  
Save Changes  
and Exit  
Saves changes made and close the BIOS setup.  
Discard  
Changes and  
Exit  
Discards changes made and close the BIOS setup.  
Discard  
Discards all changes made in the BIOS setup.  
Changes  
Load Optimal  
Defaults  
Loads the optimal settings for all BIOS setup parameters.  
Optimal settings are quite demanding in terms of  
resources consumption. If you are using low-speed  
memory chips or other kinds of low-performance  
components and you choose to load these settings, the  
system might not function properly.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
4 BIOS setup  
120  
Download from Www.Somanuals.com. All Manuals Search And Download.  
5 Troubleshooting  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
This chapter provides possible solutions for specific  
problems. If you cannot correct the problem,  
contact your local Acer representative or  
authorized dealer for assistance.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
123  
Resetting the system  
Before going through in-depth troubleshooting, attempt first to  
perform reset your system using one of the methods below.  
To do this  
Press  
Soft boot reset to clear the system memory and reload the  
operating system.  
Ctrl+Alt+Del  
Cold boot reset. Turn the system power off and then on.  
This clears system memory, restarts POST, reloads the  
operating system and halts power to all peripherals.  
Power off/on  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
5 Troubleshooting  
124  
Problems following initial system  
installation  
Problems that occur at initial system startup are usually caused by an  
incorrect installation or configuration. Hardware failure is a less  
frequent cause. If the problem you are experiencing is with a specific  
software application, see "There is problem with the application software"  
on page 130.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
125  
First steps checklist  
AC power available at the wall outlet?  
Are the power supplies plugged in? Check the AC cable(s) on the  
back of the chassis and at the AC source.  
Are all cables correctly connected and secured?  
Are the processors fully seated in their sockets on the server  
board?  
Are all standoffs in the proper location and not touching any  
components, causing a potential short?  
Are all add-in PCI boards fully seated in their slots on the server  
board?  
Are all jumper settings on the server board correct?  
Are all jumper and switch settings on add-in boards and peripheral  
devices correct? To check these settings, refer to the  
manufacturer’s documentation that comes with them. If  
applicable, ensure that there are no conflicts - for example, two  
add-in boards sharing the same interrupt.  
Are all peripheral devices installed correctly?  
If the system has a hard disk drive, is it properly formatted or  
configured?  
Are all device drivers properly installed?  
Are the configuration settings made in Setup correct?  
Is the operating system properly loaded? Refer to the operating  
system documentation.  
Did you press the system power on/off switch on the control panel  
to turn the server on (power on light should be lit)?  
Is the system power cord properly connected to the system and  
plugged into a NEMA 5-15R outlet for 100-120 V or a NEMA 6-15R  
outlet for 200-240 V?  
Are all integrated components from the tested components lists?  
Check the tested memory, and chassis lists, as well as the supported  
hardware and operating system list.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
5 Troubleshooting  
126  
Hardware diagnostic testing  
This section provides a more detailed approach to identifying a  
hardware problem and locating its source.  
Caution! Turn off devices before disconnecting cables: Before  
disconnecting any peripheral cables from the system, turn off the  
system and any external peripheral devices. Failure to do so can  
cause permanent damage to the system and/or the peripheral  
devices.  
1
Turn off the system and all external peripheral devices. Disconnect  
each of device from the system, except for the keyboard and the  
video monitor.  
2
3
Make sure the system power cord is plugged into a properly  
grounded AC outlet.  
Make sure your video display monitor and keyboard are correctly  
connected to the system. Turn on the video monitor. Set its  
brightness and contrast controls to at least two thirds of their  
maximum ranges (see the documentation supplied with your video  
display monitor).  
4
If the operating system normally loads from the hard disk drive,  
make sure there is no diskette in drive A and no CD-ROM disk in  
the CD-ROM drive.  
5
6
If the power LED does light, attempt to boot from a floppy  
diskette or from a CD-ROM disk.  
Turn on the system. If the power LED does not light, see “Power  
indicator does not light” on page 127.  
Verifying proper operation of key system lights  
As POST determines the system configuration, it tests for the presence  
of each mass storage device installed in the system. As each device is  
checked, its activity light should turn on briefly. Check for the  
following:  
Does the diskette drive activity light turn on briefly? If not, see "FDD  
activity indicator does not light." on page 127.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
127  
Confirming loading of the OS  
Once the system boots up, the operating system prompt appears on  
the screen. The prompt varies according to the operating system. If the  
operating system prompt does not appear, see "No Characters Appear  
on Screen" on page 130.  
The following contains specific problems that may arise during the use  
of your server. Possible solutions are listed for each problem.  
Power indicator does not light.  
Do the following:  
Make sure the power button on the front panel is turned on.  
Make sure the hot-swap power supply module is propely installed.  
Refer to “Installing a power supply module” on page 71 for  
instructions.  
Make sure the power cable is connected correctly.  
Make sure that the wall outlet has power. Test it by plugging  
another device.  
Remove all add-in cares and see if the system boots. If successful,  
add the cards back in one at a time with a reboot between each  
addition.  
Make sure the memory modules comply with the system  
requirements.  
Make sure the memory modules have been populated according  
to the system requirements.  
Remove the memory modules and reseat them.  
Make sure the CPU(s) comply with the system requirements.  
Make sure the CPU(s) have been populated according to the  
system requirements.  
FDD activity indicator does not light.  
Do the following:  
Download from Www.Somanuals.com. All Manuals Search And Download.  
               
5 Troubleshooting  
128  
Make sure the FDD and signal cables are properly connected.  
Check that relevant switches and jumpers for the FDD are set  
correctly.  
Check that FDD is properly configured.  
If you are using the onboard diskette controller, use BIOS setup on  
page 81 to make sure that onboard “Floppy A” is set to 1.44 MB,  
3.5-inch.  
HDD activity indicator does not light.  
If you have installed one or more hard drives in your system, do the  
following:  
Make sure the power and signal cables are connected correctly.  
Check that relevant switches and jumpers on the hard drive and  
SCSI or SATA backplane are set correctly.  
CD drive activity indicator does not light.  
Do the following:  
Make sure the power and signal cables are properly installed.  
Check that relevant switched and jumpers on the drive are set  
correctly.  
Check that drive is properly configured.  
Check that onboard IDE controller is enabled in the BIOS setup.  
CD tray cannot be ejected.  
Do the following:  
Insert the tip of a paperclip into the small hole on the CD drive.  
Slowly pull the tray out from the drive until the tray is fully  
extended then remove the disc.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
129  
CD drive cannot read a CD.  
Do the following:  
Make sure you are using the correct type of CD.  
Make sure the CD is properly seated in the drive.  
Make sure the disc is unscratched.  
Make sure all cables are connected to the CD drive.  
New memory modules installed are not detected.  
Do the following:  
Make sure the memory modules are properly seated on the DIMM  
slots.  
Make sure the memory modules comply with the system  
requirements.  
Make sure the memory modules have been populated according  
to the system requirements.  
If you are using DDR2 modules, make sure that they are installed  
in pairs. Refer to “Memory configurations for the DDR2 DIMMs”  
on page 61.  
Network status indicator does not light.  
Do the following:  
Check the cabling and network equipment to make sure that all  
cables are properly connected.  
Reinstall the network drivers.  
Try another port or hub on the switch.  
Network activity indicator does not light.  
Do the following:  
Make sure the correct network drivers are loaded on your system.  
Network might be idle. Try accessing the server.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
5 Troubleshooting  
130  
Server hangs when the drivers are loaded.  
Change the PCI interrrupt settings.  
External device connected to a USB connector does not work.  
Do the following:  
Reduce the number of external devices connected to a USB hub.  
Refer to the documentation that comes with the device.  
There is problem with the application software.  
Do the following:  
Verify that the software is properly configured for the system.  
Refer to the software installation and operation documentation  
for instructions on setting up and using the software.  
Try a different version of the software to see if the problem is with  
the copy you are using.  
Make sure all cables are properly connected.  
If other software runs correctly on the system, contact your vendor  
about the defective software.  
No characters appear on the screen.  
Check the following:  
Is the keyboard functioning? Test it by turning the “Num Lock”  
function on and off to make sure the Num Lock light is  
functioning.  
Is the video monitor plugged in and turned on? If you are using a  
switch box, is it switched to the correct system?  
Are the brightness and contrast controls on the video monitor  
properly adjusted?  
Is the video monitor signal cable properly installed?  
Does this video monitor work correctly if plugged into a different  
system?  
Is the onboard video controller enabled in the BIOS?  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
131  
Remove all add-in cares and see if the system boots. If successful,  
add the cards back in one at a time with a reboot between each  
addition.  
Make sure the memory modules comply with the system  
requirements.  
Make sure the memory modules have been populated according  
to the system requirements.  
Remove the memory modules and reseat them.  
Make sure the CPU(s) comply with the system requirements.  
Make sure the CPU(s) have been populated according to the  
system requirements.  
If you are using an add-in video controller board, do the following:  
1
2
Verify that the video works using the onboard video controller.  
Verify that the video controller board is fully seated in the server  
board connector.  
3
4
Reboot the system for changes to take effect.  
If there are still no characters on the screen after you reboot the  
system and POST emits a beep code, write down the beep code  
you hear. This information is useful for your service representative.  
5
If you do not receive a beep code and characters do not appear,  
the video display monitor or video controller may have failed.  
Contact your service representative or authorized dealer for help.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
5 Troubleshooting  
132  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Appendix A: System  
management  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
This appendix shows you how to install the  
ASM software package and gives  
information about the software program  
and utilities bundled with your server.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
135  
Your Altos G710 server supports the following system management  
utilities:  
ASM (Acer Server Management)  
This utility allows you to spot errors or potential trouble spots in  
the network servers through a single management station. For  
details go to page 137.  
ePanel  
This utility allows you to view the configuration information of the  
Altos G710. For details go to page 139.  
RAID configuration  
Your system may be bundled with a SCSI RAID configuration utility.  
This utility lets you change the RAID configuration of your hard  
disk. For details go to page 140.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Appendix A: System management  
136  
ASM  
Acer Server Management is a server management tool. It is specially  
designed to help spot errors or potential trouble spots in the network  
servers through a single management station. ASM can send a query to  
a remote server over the network to request information such as  
system hardware and software configuration, system resource usage,  
and system performance.  
The complete ASM package consists of two major components — the  
ASM Agent and the ASM Console. The ASM Agent are the servers to  
be managed on the network. The ASM Console is a Windows-based  
monitoring station that communicates with the ASM Agents and can  
be installed on any agent’s workstation on the network.  
System requirements  
ASM requires TCP/IP connectivity between the ASM Agent and the  
ASM Console.  
ASM Agent  
Intel Pentium III (500 MHz) or higher processor  
128 MB of RAM  
SCSI/IDE hard drive with at least 100 MB free hard disk space  
Microsoft Windows NT 4.0 or Windows 2000 Server/Advanced  
Server operating system  
ASM Console  
Intel Pentium III (500 MHz) or higher processor  
128 MB of RAM  
SCSI/IDE hard drive with at least 100 MB free hard disk space  
Microsoft Windows 2000 Professional/XP/Server/Advanced Server  
operating system  
Ethernet card  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
137  
System setup  
Make sure that your system meets the requirements listed above  
before proceeding. You may also want to change your screen  
resolution to 800 x 600 or higher for optimum viewing.  
Installing ASM Agent  
Follow the steps below:  
1
2
Log in to the managed server using the Administrator account.  
Insert the EasyBUILD Management CD into the server’s CD-ROM  
drive. The installation sequence will automatically be displayed.  
3
4
Select the option for ASM installation. The installation wizard will  
be initialized.  
Follow all onscreen instructions to complete the installation.  
For detailed instructions on installing ASM Agent, refer to the  
ASM User’s manual.  
To launch the program, on the Windows taskbar click on the Start  
button, point to Programs, select Acer Server Management Suite  
then click ASM Agent.  
Installing ASM Console  
Follow the steps below:  
1
Log in to the target Windows-based PC using the Administrator  
account.  
2
Insert the EasyBUILD Management CD into the computer’s  
CD-ROM drive. The installation sequence will automatically be  
displayed.  
3
4
Select the option for ASM installation. The installation wizard will  
be initialized.  
Follow all onscreen instructions to complete the installation.  
For detailed instructions on installing ASM Console, refer to the  
ASM User’s manual.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
Appendix A: System management  
138  
To launch the program, on the Windows taskbar click on the Start  
button, point to Programs, select Acer Server Management Suite  
then click ASM Console.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
139  
ePanel  
ePanel lets you see at a glance the Altos G710 configuration  
information. You can view the server’s system information, system  
health, system resource utilization, and customize the ePanel based on  
your personal requirements and preferences.  
For detailed information on how to use the ePanel utility, see  
“Appendix D: ePanel” on page 163.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Appendix A: System management  
140  
RAID configuration  
The SCSI RAID configuration utility allows you to change the default  
RAID configuration, such as the system volume of your hard disk.  
Caution! Using the RAID Configuration utility erases all data  
previously saved in the hard drives. Make sure that you backup  
important files before starting the configuration process.  
For detailed information on how to use the SCSI RAID configuration  
utility, refer to “Appendix C: SCSI RAID configuration” on page 157.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Appendix B: Acer Altos G710  
rack installation guide  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
This appendix shows you how to set up the  
Altos G710 server in a rack mount  
configuration.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
143  
Setting up the system rack  
Important! Observe the electrostatic discharge (ESD) precautions  
indicated on page 39 when perfoming the following procedures.  
Do not attempt the procedures described in the following sections  
unless you are a qualified technician.  
Equipment rack precautions  
Follow the rack manufacturer's safety and installation instructions for  
proper rack installation.  
The following additional rack safety installation measures should be  
considered:  
Anchor the equipment rack  
The equipment rack must be anchored to an unmovable suitable  
support to prevent the rack from falling over when one or more  
systems are fully extended out of the rack assembly. You must also  
consider the weight of any other devices installed in the rack  
assembly. The equipment rack must be installed according to the  
manufacturer's instructions.  
Main AC power disconnect  
You are responsible for installing an AC power disconnect for the  
entire rack unit. This main disconnect must be readily accessible,  
and it must be labeled as controlling power to the entire unit, not  
just to the system(s).  
Earth ground the rack installation  
To avoid the potential for an electrical shock hazard, the rack  
assembly itself must be suitably earth grounded, according to your  
local regional electrical codes. This typically will require the rack to  
have its own separate earth ground. We recommend you consult  
your local approved electrician.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
144  
Appendix B: Acer Altos G710 rack installation guide  
Elevated operating ambient temperature  
The maximum operating temperature of the system is 35 °C (95°F).  
Careful consideration should be given to installing the system in  
an environment compatible with the 35 °C (95°F) maximum  
ambient temperature.  
Reduced airflow  
The amount of airflow required for the safe operation of the  
equipment should not be compromised when installing the system  
in a rack.  
Mechanical loading  
Exercise care when mounting the system in a rack to avoid any  
accidents.  
Circuit overloading  
Appropriate consideration should be given when connecting the  
supply circuit to the system to avoid any circuit overload. The  
system name plate rating should be used when addressing  
concerns about circuit overload.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
145  
System rack installation  
The Altos G710 server system can also be mounted in a rack-model  
position. A rack mount kit is available for customers who want to  
rack mount kit, contact your local Acer representative or order directly  
from http://www.acer.com/.  
The figure below shows the Altos G710 server in a rack-mount position.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
146  
Appendix B: Acer Altos G710 rack installation guide  
Vertical mounting hole pattern  
The four vertical rails of the system rack contain mounting holes  
arranged in a manner shown in the figure below:  
The system occupies 5U in the rack. Count the U positions and hole  
numbers from the bottom up.  
The distance from the center of two holes with closer spacing to the  
center of the next pair is equivalent to 1U.  
Note: The unit of measurement used in this guide is "U"  
(1U = 1.75 inches or 44.45 mm). The total sum of the heights of all  
components in the rack measured in "U" cannot exceed the  
height of the rack. For more information, refer to the  
documentation that came with your system rack.  
When installing components, you must start your measurement from  
the center of the two holes with closer spacing. Otherwise, the screw  
holes on the component may not match those on the rack.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
147  
Screw types used  
The following screws are used in the assembly of the Altos G710 system  
and bundled rack-mountable components:  
Screw type and  
part number  
Figure  
Usage  
#8-32 x 0.25 inch  
Securing the inner mounting rails to  
the system  
Hex head  
Securing the side handles to the  
server  
#6-32 0.25 inch  
M4 x L8  
M4 nut  
Securing the mounting brackets to  
the inner sliding piece  
M6 x L10  
Securing the cable arm to the  
rack  
M6 cage nut  
Securing the component rail to  
the rack  
Securing the system  
components to the rack  
Supports the M6 metal screws for  
securing system components to the  
rack  
Download from Www.Somanuals.com. All Manuals Search And Download.  
         
148  
Appendix B: Acer Altos G710 rack installation guide  
Installing the system into the rack  
Caution! To minimize the chances of injuries, make sure that two  
or more people help in installing the server.  
To install the system into a four-post rack  
1
Remove the top panel from the server by following the steps  
below:  
(1) Remove the two screws that secure the top panel to the  
chassis.  
(2) Slide the top panel slightly backward, then detach it from the  
chassis.  
2
Remove the foot stands from the server by the following the steps  
below:  
(1) Lay the server on its side on a flat, stable surface (1).  
(2) Remove the screws that hold the foot stands to the bottom of  
the chassis (2). Keep these for later use.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
149  
(3) Pull the stands from the server (3).  
3
Remove the inner rails from the mounting rails by following the  
steps below:  
Note: The rack mount kit contains a bag of screws, two sets of  
side handles, rack brackets and mounting rails. The side handles  
are attached to the sides of the server. The rack brackets attach  
the mounting rails to the server. The mounting rails allow the  
server to slide in and out of the rackmount for maintenance  
purposes. Each mounting rail consists of: inner rail, middle slide,  
and fixed outer rail. The fixed outer piece is screwed onto the rack  
bracket with a M4 x L8 metal screw and nut, an inner rail is  
attached to the sides of the server with the #8-32 screws and an  
middle sliding piece controlled by a steel ball gearing movement.  
(1) Extend the inner rail from the mounting rail until the rail  
release latch clicks.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
150  
Appendix B: Acer Altos G710 rack installation guide  
(2) Depress the release latch and slip the inner rail out.  
(3) Do the same thing to the other mounting rail.  
4
Attach the inner rails to the server by following the steps below:  
(1) Align the inner rails to the top and bottom sides of the server.  
(2) Secure the rails to the server using the ten #8-32 screws (see  
page 147) from the rack mount kit.  
Make sure the release latches are at the front of the system.  
5
Attach the side handles to the server by following the steps below:  
(1) Align the two side handles to the top and bottom sides of the  
server.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
151  
(2) Secure the side handles to the server using the eight hex head  
#6-32 screws (see page 147) from the rack mount kit.  
6
7
Set the server aside.  
Install the rack brackets to the rack by following the steps below:  
(1) Align the rack brackets to the mounting rail until the six screw  
holes become visible.  
(2) Secure the rack brackets to the mounting rails using the six M4  
x L8 metal screws and nuts (see page 147) from the rack  
mount kit.  
Tighten the screws but leave them loose enough to allow  
length adjustment when installing the mounting rails to the  
rack.  
(3) Attach the other rack brackets to the remaining mounting rail.  
8
Install the M6 cage nuts (see page 147) into the rail by following  
the steps below:  
(1) Insert the lower lip of the cage nut over the bottom of the  
opening at the back of a rail.  
(2) With your fingers, pinch the cage nut rack fastener and push  
in until the top lip locks into position.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
152  
Appendix B: Acer Altos G710 rack installation guide  
(3) Repeat this process to install the other cage nuts in their  
appropriate locations.  
9
Install the mounting rails to the rack by using four M6 x L10 metal  
screws (see page 147) for each mounting rail.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
153  
10 Extend the middle sliding piece of each mounting rail forward  
until you hear a click sound.  
11 Install the server into the rack by following the steps below:  
(1) Carefully align the inner rails attached to the server with the  
fully extended mounting rails on the rack.  
(2) Press the release latch on both sides of the server (1).  
(3) Slide the server into the rack then push the server into the  
rack until you hear a click sound (2).  
Download from Www.Somanuals.com. All Manuals Search And Download.  
154  
Appendix B: Acer Altos G710 rack installation guide  
Caution! To avoid personal injury, care should be taken when  
pressing the inner rail release latches and sliding the component  
into the rack.  
12 Attach the cable arm to the system by following the steps below:  
The optional cable carm allows you to tie-wrap all cables to and  
from the system. As you slide the system in and out of the rack, the  
cable arm collapses and extends, keeping the cables untangled  
and attached to the system.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
155  
(1) Attach the cable arm to the rear of the system using two M4 x  
L8 metal screws and nuts (see page 147).  
(2) Install two cage nuts into the rail to which the cable arm is to  
be attached.  
(3) Extend the cable arm enough to attach it to the rail using two  
M6 x L10 metal screws (see page 147).  
Download from Www.Somanuals.com. All Manuals Search And Download.  
156  
Appendix B: Acer Altos G710 rack installation guide  
(4) Insert the power, peripheral and networking cables into their  
appropriate ports (1).  
Refer to “Connecting peripherals” on page 28 for detailed  
instructions.  
(5) Bundle all cables to the cable arm using the cable clamps (2).  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Appendix C: SCSI  
RAID configuration  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
This appendix shows you how to create a  
RAID volume in your SCSI drives.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
159  
Configuring the SCSI/SCSI RAID HBA  
This section shows how to create a RAID 1 (mirror) volume. This feature  
requires the installation or presence of a LSI Logic 53C1030 SCSI  
controller.  
Using the SCSI HBA setup utility  
During bootup, press Ctrl+C to enter the LSI Logic Configuration  
screen.  
Loading the HBA default settings  
1
2
3
4
5
6
In the LSI Logic MPT SCSI setup screen, press F2.  
Select Global Properties, then select Restore Defaults.  
Press Esc, then select Save changes then exit this menu.  
Select 53C1020/53C1030, then press Enter.  
Select Restore Defaults, then press Enter.  
Press Esc, then select Save changes then exit this menu.  
Using the SCSI RAID HBA setup utility  
Creating a RAID 1 volume with a hot spare disk  
1
In the LSI Logic MPT SCSI setup screen, select 53C1020/53C1030,  
then press Enter.  
2
3
Select RAID Properties, then press Enter.  
In the Array Disk field, press the spacebar.  
If you change the settings in the Array Disk field, the following  
messages appear:  
F3 - Keep Data (Create 2 disk arrays)  
Delete - Erase Disk (Create 2 to 6 disk arrays)  
Press the Delete key to erase all data on the screen.  
In the Hot Spare field, press the spacebar.  
4
5
Download from Www.Somanuals.com. All Manuals Search And Download.  
             
Appendix C: SCSI RAID configuration  
160  
If you change the settings in the Hot Spare field, the following  
messages appear:  
WARNING: Data on drive will be LOST!  
Press DELETE if data loss OK or any other key to  
cancel.  
6
7
8
Press the Delete key to ignore.  
Press Esc, then select Save changes then exit this menu.  
To close the utility and reboot the server, follow the steps below:  
(1) Press Esc, then select Exit the Configuration Utility.  
The Global properties saved. Hit any key to  
rebootmessage appears.  
(2) Press any key to reboot the server.  
RAID volume initialization  
After you create the RAID volume and saved the changes, the disk  
controller will automatically initialize the RAID volume. LSI Logic  
53C1030 supports background initialization, there’s no need to wait  
for the initialization to complete. Close the LSI Logic Configuration  
Utility after saving the changes.  
Using the MegaRAID configuration utility  
Turn on the system. When prompted, press Ctrl+M to enter the  
MegaRAID configuration utility. After a few seconds, the Management  
menu appears.  
Loading the RAID card default setting  
1
In the Management menu, select Objects, then select Adapter.  
The current adapter settings appear.  
2
3
Select Factory Default, then Yes to load the default settings.  
Press Ctrl+Alt+Del to reboot the server.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
       
161  
Creating a RAID 1 volume  
1
After rebooting the server, press Ctrl+M to enter the MegaRAID  
Configuration screen. The Management menu appears.  
2
3
Select Configuration. The Configuration menu appears.  
Select New Configuration, then select YES. An array selection  
window displays the devices connected to the current controller.  
4
Use the arrow keys to select a specific drive, then press the  
spacebar to associate the selected drive with the current array.  
In the menu, the selected drive’s indicator will change from READY  
to ONLINE A[array number]-[drive number].  
For example ONLINE A1-2 means disk drive 2 in array 1.  
5
6
Add two drives to the current array, then press Enter.  
Press F10 to configure the logical drives. The default RAID level for  
2 disk drives is RAID 1.  
7
8
9
Select Accept to use the default setting, then press Enter.  
Press Enter again to end the array configuration.  
Select YES to Save Configuration, and press any key to return to  
the Configuration menu.  
Assigning a hot spare disk  
1
In the Configuration menu, select Add/View Configuration.  
2
Use the arrow keys to select a specific drive, then press F4 to set  
the drive as a hot spare disk.  
3
Select YES. In the menu, the selected drive’s indicator will change  
from READYto HOTSP.  
4
5
Press Esc to end the array configuration.  
Select YES to Save Configuration, then press any key to return  
to the Configuration menu.  
Initializing a RAID volume  
1
2
3
Press Esc to return to the Management menu.  
Select Initialize. All logical drives will appear under Logical Drives.  
Using the spacebar, select the drive that you want to initialize. The  
selected drive becomes yellow.  
4
Press F10, then select YES to start initialization.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
Appendix C: SCSI RAID configuration  
162  
5
6
7
When initialization is complete, press any key to continue.  
Press Esc to return to the Management menu.  
To exit the utility and reboot the server, follow the steps below:  
(a) In the Management menu, press Esc.  
(b) Select YES.  
(c) Press Ctrl+Alt+Del to reboot the server.  
Install an Operating System to the RAID array.  
8
Download from Www.Somanuals.com. All Manuals Search And Download.  
Appendix D: ePanel  
Download from Www.Somanuals.com. All Manuals Search And Download.  
   
This appendix gives information on how to  
use the ePanel utility. ePanel utility allows  
you to view and configure the server’s  
system configuration information.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
165  
Overview  
ePanel lets you see at a glance the Altos G710 configuration  
information. You can view the server’s system information, system  
health, system resource utilization, and customize the ePanel based on  
your personal requirements and preferences. The configuration  
program built into the ePanel allows you configure the network  
settings, view general data about the server and power off or restart  
the server.  
®
®
Note: ePanel runs only on Microsoft Windows 2000 and  
®
Windows Server 2003 platform.  
ePanel include the following major components:  
ePanel Device Driver  
ePanel Device Driver is required for the ePanel Agent to  
communicate with the ePanel module. It is necessary to install this  
driver to allow the system to recognize the ePanel module.  
ePanel Agent  
ePanel Agent requires ePanel Device Driver running otherwise the  
configuration program built into the ePanel module cannot  
communicate with ePanel Agent. It responds to a request and  
query for a server’s system configuration. The ePanel Agent  
contains drivers which are necessary for ensuring a graceful  
shutdown on the monitored server in the event of an AC power  
supply failure.  
ASM Agent  
ASM Agent supports ePanel Agent for monitoring the server’s  
hardware environment (such as voltage, temperature and fan) for  
faults.  
Microsoft .NET Framework  
Microsoft .NET Framework is an integral Windows component for  
building and running the next generation of software applications  
and Web services. The .NET Framework must be installed to a  
Windows 2000 platform in order to use the ePanel utility.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
           
Appendix D: ePanel  
166  
Installing ePanel  
Before you begin installation, make sure you have a Microsoft  
Windows 2000 Server (SP4) or Windows Server 2003 OS running on  
your system.  
1
Install the ePanel Device Driver:  
(1) Insert the EasyBUILD Reource CD into the server’s  
CD-ROM drive. The EasyBUILD Resource CD window appears.  
(2) Double-click the ePanel Driver folder.  
(3) Select a driver compatible with your OS. Click ePanel Driver  
for Windows Server 2003 or ePanel Driver for Windows  
2000.  
(4) Click Setup. The installation wizard will be initialized.  
(5) Follow all onscreen instructions to complete installation.  
If you are using Windows 2000, install Microsoft .Net Framework.  
Go to step 2.  
If you are using Windows Server 2003, proceed to step 3 for  
instructions on how to install the ePanel Agent.  
2
Install the Microsoft .Net Framework:  
Download from Www.Somanuals.com. All Manuals Search And Download.  
     
167  
(1) Insert the EasyBUILD Manual CD into the server’s  
CD-ROM drive. The EasyBUILD Utility & Manual CD window  
appears.  
(2) Double-click the Acer ePanel folder.  
(3) Click Microsoft .NET Framework 1.1, the path to the .Net  
installer appears.  
(4) Click Setup. The installation wizard will be initialized.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Appendix D: ePanel  
168  
3
(5) Follow all onscreen instructions to complete installation.  
Install ePanel Agent:  
(1) Insert the EasyBUILD Manual CD into the server’s CD-ROM  
drive. The EasyBUILD Utility & Manual CD window appears.  
(2) Double-click the Acer ePanel folder.  
(3) Select an agent compatible with your OS. Click ePanel Agent  
for Windows Server 2003 or ePanel Agent for Windows  
2000.  
(4) Click Setup. The installation wizard will be initialized.  
(5) Follow all onscreen instructions to complete installation.  
Before you install the ASM Agent, be sure to install the SNMP  
component.  
4
Install the SNMP component:  
(1) On the Windows taskbar, click the Start menu, point to  
Settings then select Control Panel.  
(2) In the Control Panel Window, double-click the Add/Remove  
Programs icon. The Add/Remove Programs window appears.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
169  
(3) On the left pane, click the Add/Remove Windows  
Components option. The Windows Components Wizard  
window appears.  
(4) Select the Management and Monitoring Tools check box.  
(5) Click Details. The Management and Monitoring Tools  
window appears.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Appendix D: ePanel  
170  
(6) Select the Simple Network Management Protocol check  
box.  
(7) Click OK.  
(8) Click Next. The Completing the Windows Components Wizard  
window appears.  
(9) Click Finish.  
(10) Click Close to exit Add/Remove Programs window.  
Install ASM Agent:  
5
(1) Insert the EasyBUILD Management CD into the server’s  
CD-ROM drive.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
171  
(2) Click the Server Box  
icon from the main menu. The  
License agreement window appears.  
(3) Click Accept. The EasyBUILD Management CD window  
appears.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Appendix D: ePanel  
172  
(4) Double-click the G710 folder, then click ASM Agent for  
G710.  
(5) Click Setup. The installation wizard will be initialized.  
(6) Click Next. You will be requested to enter your name and  
company.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
173  
(7) Click Next. You will be prompted to choose a destination  
directory.  
(8) Click Next to accept the default location. The Select Features  
window appears.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Appendix D: ePanel  
174  
(9) Select the feature you want to install, then click Next. The  
following dialog box appears.  
(10) Click Yes to allow SNMP packets from any host. The following  
dialog box appears.  
(11) Click Yes. The SNMP service needs to be stopped to  
install/uninstall ASM Agentsmessage appears.  
(12) Click Yes. The following dialog box appears.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
175  
(13) Click OK. The InstallShield Wizard Complete window appears.  
(14) Select the Yes, I want to restart my computer now radio  
button.  
(15) Click Finish.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Appendix D: ePanel  
176  
ePanel module  
The module boasts of a true-color high resolution LCD screen. A  
configuration program is built into the ePanel board allowing you:  
Configure the network settings  
View general data about the server such as:  
System information,  
System health (i.e., temperature, voltage, fan speed, etc.)  
System resource utilization (i.e., CPU, memory, HDD, etc.)  
Power off and restart the server.  
Use the module keys to move around the ePanel utility.  
No.  
Icon  
Key  
Function  
1
LCD  
display  
Displays your system’s basic  
configuration information. For details  
go to page 178.  
2
Navigation  
Press the center of the navigation key  
to access menu options and confirm  
your selection.  
Press left, right, up or down direction  
to navigate through the menu options.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
177  
No.  
Icon  
Key  
Function  
3
Tab  
Use this key to switch between  
functions.  
4
Exit  
Use this key to close a submenu or  
return to the main menu.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Appendix D: ePanel  
178  
ePanel main menu  
After powering on the Altos G710, the server starts up and initialize  
the POST process. After completing the system startup is complete, the  
ePanel main menu appears.  
The main menu include the following options:  
Info  
Monitor  
Network  
Setting  
Info  
The Info menu displays submenus for accessing the server’s system  
configuration information.  
Computer Info  
This option allows you to view general information about the  
system, including the product name, serial number, and the server  
name.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
             
179  
S/W & F/W Ver.  
The S/W & F/W option lets you view the software and firmware  
version information for the BIOS, system OS, Agent and ePanel  
firmware.  
Asset Configuration  
This option displays basic system hardware information.  
Monitor  
The Monitor menu displays information about the hardware  
utilization levels for the processor, memory, and hard disk. It also  
displays the current status of the system fan, voltage and CPU  
temperature.  
CPU  
This option shows the utilization level of each CPU in percentage.  
Press the Navigation key to display the information in a graphical  
representation.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Appendix D: ePanel  
180  
Memory  
This option displays the system’s memory information including  
total size, used and utilization of the system memory.  
HDD  
The HDD option displays system hardware information including  
volume status, drive capacity, and utilization level.  
Fan Speed  
This option displays the current speed status of the system fans.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
181  
Voltage  
This option displays the voltage levels and status of the monitored  
voltage.  
Temperature  
This option displays the current temperature level of a specified  
component.  
System status monitoring  
System status is indicated by color-coded icons. The status icon turns  
green when the component is operating normally. When an error and  
flaw (i.e., host link failure, network failure, fan failure, etc.) is  
detected, the status icon turns red.  
The following examples are illustrations of error conditions that may  
appear on the ePanel LCD display.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Appendix D: ePanel  
182  
Network  
The Network menu displays the system’s current network  
configuration.  
Net & IP Info  
The Net & IP Info option displays the current network  
configuration.  
Network Setting  
This option allows you to view or configure the settings for server’s  
IP, subnet mask, gateway IP and DNS address for either the LAN 1  
or LAN2 host.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
183  
Note: By default, the time interval for setting the server’s DHCP  
(Dynamic Host Configuration Protocol) option is 60 seconds. When  
you change network settings of the NIC 1 host, the server will wait  
for 20 to 60 seconds to get the IP address from the DHCP server.  
You can then change the network settings of the NIC 2 host after  
60 seconds have elapsed.  
To configure the LAN settings:  
(1) Press the Navigation key. A screen similar to the one below  
appears.  
(2) Use the Navigation key to select an option you want to  
change.  
Setting  
The Setting menu allows you to customize the ePanel functions. The  
menu also includes options for powering off or restarting the server.  
User Preference  
This option is used to change the screen color of the ePanel  
module’s display and select the display switch the display  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
Appendix D: ePanel  
184  
orientation from horizontal for full tower to vertical for rack-  
model.  
Edit Date  
This option is used to set the date and time format settings.  
Password  
This option allows you to safeguard and protect the server from  
unathorized use by setting up access passwords. The security  
password should consist of 1 — 3 numeric characters.  
A password is required to access the following menus:  
-
-
-
-
-
User Preference  
Date & Time  
Power control  
Password setting  
Network setting  
Download from Www.Somanuals.com. All Manuals Search And Download.  
185  
Shut Down  
This option is used to power off or restart the system.  
Important: Altos G710 cannot be turned off or restarted from  
the ePanel LCD display when it is running in Safe Mode.  
To power off the server, see page 34 for the detailed instruction.  
To reboot the server:  
(1) Use the Navigation key to select Reboot. The Press Reboot  
button again to confirm host REBOOT!message  
appears.  
(2) Press the Navigation key again to reboot the system.  
Download from Www.Somanuals.com. All Manuals Search And Download.  
Appendix D: ePanel  
186  
Download from Www.Somanuals.com. All Manuals Search And Download.  
187  
ASM Agent 165  
device driver 165  
ePanel Agent 165  
Index  
Acer Server Management (ASM)  
system requirements  
A
ASM Agent 136  
ASM Console 136  
system setup 137  
install ASM Agent 137  
install ASM Console 137  
Altos RAID-enabling key 67  
installing 67  
F
B
BIOS setup 81  
Advanced 90  
Boot Settings 99  
Floppy 97  
H
IDE 93  
Onboard Devices 102  
PCI/PnP 98  
Peripheral 91  
Remote Access 106  
Boot 111  
M
ATAPI CD-ROM Devices 115  
Boot Device Priority 111  
Hard Disk Drives 113  
Removable Devices 114  
entering 82  
memory 60  
installing 65  
Exit 119  
Main 84  
Product Information 89  
System Information 86  
Total Memory 88  
Power 109  
O
Security 116  
changing password 117  
removing password 118  
Supervisor password 116  
User password 116  
removing the left-side panel 43  
P
C
peripherals 28  
configuring the system OS 32  
CPU 56  
power cable 29  
power supply module 71  
installing 72  
installing 56  
removing 58  
R
E
rack  
easy-swap system fan 74  
installing 75  
installing 148  
rack installation 141  
cage nuts  
installing 151  
mounting pattern 146  
precautions 143  
screw type 147  
RAID configuration 157  
removing 74  
ePanel module 76  
installing 76  
ePanel utility  
components 165  
.NET Framework 165  
Download from Www.Somanuals.com. All Manuals Search And Download.  
 
188  
MegaRAID utility 160  
assign hot spare 161  
create RAID 1 161  
initialize RAID volume 161  
RAID volume  
SATA board layout 23  
initialization 160  
SCSI HBA utility 159  
load default 160  
load default settings 159  
SCSI RAID HBA utility 159  
create RAID 1 159  
rear panel 13  
S
confirming loading of the OS 127  
setting up the system 27  
preinstallation requirements 27  
specification  
graphics interface  
I/O ports  
management controller  
media storage  
memory subsystem  
networking  
PCI I/O  
processor  
SCSI controller  
service ID  
storage devices 51  
5
6
FDD LED no light 127  
HDD LED no light 128  
initial system installation 124  
LAN LED no light 129  
memory not detected 129  
no characters on screen 130  
power indicator no light 127  
resetting the system 123  
verifying key system lights 126  
turning off the system 34  
ePanel 34  
5
4
3
5
5
3
4
5
replacing CD-ROM drive 53  
replacing FDD 51  
system boards 17  
Windows 34  
turning on the system 29  
power-on problems 31  
backplane layout 22  
jumper settings 21  
mainboard layout 17  
Download from Www.Somanuals.com. All Manuals Search And Download.  

3Com Telephone NBX User Manual
ADC Power Supply DMPS 10CE User Manual
AEG Cooktop HK654200FB User Manual
Alps Electric Switch SPVL Series User Manual
Amana Dishwasher ADB 1 User Manual
American Dryer Corp Clothes Dryer AD 78 IV User Manual
AMX Network Card RDM FDB User Manual
Axis Communications Printer AXIS 1440 User Manual
Bahco Saw Saw User Manual
Beko Freezer GNE114622X User Manual