3M Modem 965DPS User Manual

Dynatel 965DSP Series  
Subscriber Loop Analyzers  
Instruction Manual  
Includes Spectrum Analyzer (optional)  
and Active ADSL Modem (optional)  
June 2005  
78-8130-7429-7-F  
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Table of Contents  
Out of the Box .......................................................4  
Front Panel.............................................................5  
Control Keys .....................................................6  
Editing...............................................................6  
Function Keys ...................................................7  
Welcome ................................................................8  
Setup (Country, Language, Units, Clock Format,  
Set Clock, Set Beep, Autotest Limits,  
Printer, Power Down Timeout, Edit Wire  
Gauge, Voltage Termination, User Info)...9  
Functions  
Contrast/Backlight ..........................................20  
Help ................................................................21  
High Voltage ...........................................21  
Voltage ............................................................22  
Current ............................................................23  
Resistance .......................................................24  
Soak Test.........................................................25  
Toolbox ...........................................................26  
Self Calibrate ..........................................27  
Load Coils...............................................28  
Kick Test.................................................29  
Stored Results.........................................30  
ADSL Results.........................................33  
Caller ID .................................................36  
Special Resistance ..................................38  
Ground Resistance..................................39  
Ohms/Distance........................................40  
K-Test......................................................41  
Ringers....................................................50  
Splice Locate ..........................................51  
Opens ..............................................................52  
Tone ................................................................55  
RFL ................................................................58  
DSL ................................................................71  
TDR ................................................................93  
dB (Loss, Noise, Long. Balance  
Wideband Loss, Level Trace)..................106  
Autotest.........................................................110  
Talk Set Setup ...............................................136  
Care and Maintenance .......................................137  
Specifications.....................................................141  
POTS Criteria (US and Canada)........................143  
Self-Test Board ..................................................144  
Warranty Information.........................................146  
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Out of the Box  
What you will find when you unpack the shipping box:  
• 3M Dynatel 965DSP Series Subscriber Loop  
Analyzer  
• Carrying case  
• NiMH battery pack (inside the 965DSP)  
• Spare battery holder  
• Test Leads (red/black pair, blue/yellow pair, green)  
• Shorting strap  
• AC charger  
• Power cord  
• Instruction manual  
• Quick card and Warranty card  
• Self-test board  
Visually inspect all components. If any component  
is missing or appears damaged, do not install and  
call customer service at 1-800-426-8688 for a  
replacement product.  
The Dynatel 965DSP comes in the carrying case and  
should remain in the case to give extra protection  
from shock and the environment.  
A NiMH battery pack is already installed in the  
965DSP. You may need to charge the battery before  
using the unit. Please see Care and Maintenance  
section. The Spare Battery Holder holds six “AA”  
alkaline batteries and should only be used if the  
NiMH battery pack is discharged.  
The 965DSP comes with 5 test leads: red/black,  
blue/yellow and green. The Shorting Strap is only  
used in RFL mode.  
The AC charger will convert 110 or 220 Vac into  
the 12 Vdc used for charging the 965DSP. A North  
American 110 Vac Power Cord is provided with  
the unit. The AC charger is meant for charging  
the NiMH battery pack only. Do not use the AC  
charger to power the 965DSP during normal  
operations.  
Additional information is also found in the 965DSP  
help screens. For Technical Service, Warranty or  
Repair questions call: 800 426 8688 in the US or  
Canada, or contact your local 3M Representative.  
Communication Markets Division  
3M Telecommunications  
6801 River Place Blvd.  
Austin, TX 78726-9000 USA  
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Screen  
The 965DSP screen is a graphical LCD (Liquid  
Crystal Display) that gives high resolution for  
viewing text and graphics. The screen format is  
similar to the following for most functions.  
Test Leads  
The Test Lead icons are shown on each of the  
measurement screens. Each lead points to a color dot  
on the front label that corresponds to the actual test  
lead. The test leads have the labels “RNG” (ring),  
“GND” (ground) and “TIP” (tip) for the US and  
Canada. These labels correspond to “B”, Ground, and  
“A” for other countries.  
Keypad  
The 965DSP Keypad has twelve yellow and red  
“Control Keys” and twelve blue “Function Keys”.  
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Control Keys  
Use the red and yellow keys to control the actions and  
the setup of the 965DSP and its functions. The active  
control keys for each function are shown at the bottom  
of the corresponding 965DSP screen.  
Use the [Return] key to return to a  
previous step in a function.  
Use the [Contrast] key to adjust the  
contrast or to turn the backlight on or off.  
Use the [Save] key for saving Autotest results,  
Single Trace TDR waveforms, and ADSL  
Modem link information (/ADSL option only).  
Use the [On/Off] key to turn the 965DSP  
on or off (see also “Power Down Timeout”  
on page 16)  
Use the [Tab] key to select between  
different options.  
Use the [Setup] key to change the setup of  
any function.  
Use the [Help] key to get help with any  
screen.  
Use the [Enter] key to accept changes or  
move to the next step in a function.  
Use the [Up] and [Down] keys to  
scroll to different menu options or  
insert and delete characters when  
editing.  
Use the [Left] and [Right] keys to  
move between different options or  
move the TDR cursor.  
Editing  
Use the following keys when editing:  
Use  
Use  
Use  
to insert a space to the left of the cursor.  
to delete the character above the cursor.  
to add a ‘dash’ in a telephone number or a  
minus sign for signal levels or temperature.  
Use  
to add one second delay for dialing.  
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Function Keys  
Use the blue keys to select the different test functions  
in the 965DSP. The blue keys become number or  
letter keys when editing.  
Use the [Voltage] key to measure DC or  
AC voltage.  
Use the [Current] key to measure  
loop current.  
Use the [Resistance] key to measure  
resistance.  
Use the [Toolbox] key to access: Self-Cal,  
Load Coils, Kick Test, Ringers, Special and  
Ground Resistance, K-Test, Ohms/Distance,  
Stored Results, Caller ID, and Splice Locate.  
Use the [Opens] key to find the distance to  
an ‘open’ circuit.  
Use the [Tone] key to send tones for  
pair identification or measuring loss.  
Use the [RFL] key to find the distance  
to a resistance fault on a pair.  
Use the [DSL] key to access: ISDN datalink,  
ADSL modem (/ADSL option only) and DSL  
L
parametric measurements/Spectrum Analyzer  
(/SA option only).  
Use the [TDR] key to display the Time  
Domain Reflectometer.  
Use the [dB] key to measure Loss, Noise,  
Longitudinal Balance, Wideband Loss, or  
Level Trace.  
Use the [Auto] key to perform a series of tests  
on an Active, Inactive or Wideband pair.  
Use the [Talk Set] key to dial numbers or  
to place a phone call on a working pair.  
7
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Welcome Screen  
This is the screen that you see when you first turn  
on the 965DSP. It shows the model name, installed  
options, serial number, copyright year, software  
version, and the selected country. The battery symbol  
in the upper right-hand corner of the display gives an  
indication of the approximate battery capacity. Each  
bar represents one-quarter of the full capacity. If  
the spare battery holder with the alkaline batteries  
is installed in place of the NiMH battery pack, the  
battery level will not be monitored and the battery  
symbol will not be visible in the display.  
Control Keys  
Press [Setup] to go to the general setup screen from  
the Welcome screen.  
Use the [Up] and [Down] keys to highlight a menu  
item: Country, Language, Units, Clock Format, Set  
Clock, Set Beep, Autotest Limits, Printer, Power Down  
Timeout, Edit Wire Gauge, Voltage Termination or User  
Info. Press the [Enter] key to select the highlighted item.  
Use [Return] to return to the Welcome Screen without  
making changes.  
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Country  
Use the Country setup to configure the 965DSP  
for a specific country. Selecting a new country will  
configure the 965DSP with the setups for language,  
units, clock format, wire gauges, and cable types for  
that particular country.  
Use the [Up] and [Down] keys to highlight a  
Country. Use [Enter] to select a country. You will  
be warned about changing country-specific default  
values and asked to confirm or cancel your selection.  
Language  
Use the Language setup to change only the  
language in the 965DSP. Country-specific default  
values are not affected.  
Use the [Up] and [Down] keys to highlight a new  
language. Use [Enter] to accept the changes and  
return. Use [Return] to return to the Welcome Screen  
without making changes.  
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Units  
Use the Units setup to change the units of  
measurement for the 965DSP:  
Use the [Up] and [Down] keys to highlight the option.  
Use the [Tab] key to select the parameter for each unit  
of measurement.  
Distance: Feet or Meters. This affects all distances  
displayed in the 965DSP.  
Degrees: Fahrenheit or Centigrade. This affects all  
temperatures used in the 965DSP.  
Filter: C-Message or CCITT. This affects the filter  
used in the Noise function. Use the C-Message filter  
in the US and Canada. Use the CCITT (also called  
“Psophometric”) filter in all other countries.  
The 965DSP also features a dBrnP filter for noise  
tests in New Zealand. To set the default noise filter to  
dBrnP, set Filter option to CCITT and Country to New  
Zealand. This filter is used only in New Zealand; for  
all other countries, the CCITT option uses a dBrnOp  
filter. Noise test results will be displayed in dBrnP as  
shown.  
10  
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TDR: Vp (Velocity of Propagation) or m/µS (meters  
per microsecond). This affects the TDR “velocity of  
propagation.” Use “Vp” in the US and Canada.  
Use “m/µS” in other countries.  
Use the [Enter] key to accept any changes and  
return. Use the [Return] key to return to the  
Welcome Screen without making changes.  
Clock Format  
Use the Clock Format setup to change the format of  
the clock. The clock is used for the timestamp and  
datestamp in stored results.  
Use the [Up] and [Down] keys to highlight either the  
date or time. Use the [Tab] key to select the format  
parameter.  
Date: m/d/y (month/day/year) or d.m.y (day.month.  
year). The m/d/y format is used in the US and  
Canada. The d.m.y format is used in most other  
countries.  
Time: 12 hours or 24 hours. This affects the number  
of hours displayed in the clock. The 12 hour clock  
(with a.m. and p.m.) is used in the US and Canada.  
The 24 hour clock format is used in most other  
countries.  
Use [Enter] to accept the changes and return. Use  
[Return] to return to the Welcome Screen without  
making changes.  
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Set Clock  
Use the Set Clock setup to change the date and time.  
Use the [Tab] key to select either the date, time, or  
a.m./p.m. Use the [Left] and [Right] keys to select  
the digit to change. Use the blue keys to enter the  
values. Use the [Up] and [Down] keys to select  
a.m. or p.m. Use [Enter] to accept the changes and  
return. Use [Return] to return to the Welcome Screen  
without making changes.  
Set Beep  
Use the Set Beep setup to turn the key beeps on or off.  
Use the [Tab] key to toggle between on or off. Use  
the [Enter] key to return.  
12  
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Autotest Limits  
Use the Autotest setup to change the pass/fail  
threshold values for the Inactive Pair, Active Pair  
and Wideband Autotests.  
Use the [Up] and [Down] keys to highlight the  
desired Autotest parameters to modify. Press the  
[Enter] key to select the highlighted choice or press  
the [Setup] key to restore the factory default values  
for the selected Autotest.  
If Wideband is selected, a list of the available  
wideband services is displayed. Use the [Up] and  
[Down] keys to select the wideband service to  
modify. Press the [Enter] key to select the  
highlighted choice or press the [Setup] key to restore  
the factory default values for the selected service.  
13  
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When the Inactive Pair, Active Pair or specific  
Wideband service is selected, the Threshold Limits  
screen will be displayed. This screen displays a list  
of measurements performed in the selected Autotest  
and the corresponding pass/fail limits for each  
measurement.  
The limits indicate the values at which the  
measurement result passes (OK), is marginal (Yield  
Sign) or is unacceptable (Stop Sign). The lower limit  
threshold value is shown in the box on the left, the  
upper limit in the box on the right.  
If the test result value passes or is unacceptable, the  
pass/fail result will correspond to the symbol under  
the box (either Stop or OK). If the test result value is  
between the upper or lower limit, the pass/fail result  
will be marginal (Yield Sign).  
Use the [Up] and [Down] keys to highlight the  
desired test. Use the [Tab] key to move the cursor  
to the limit value and enter the new value using the  
blue keys. Press the [Setup] key to restore the factory  
default values for the selected test. Press the [Enter]  
key to accept the changes or the [Return] key to  
ignore all changes and return to the Threshold Setup  
screen. If invalid limits are entered, a warning screen  
will be displayed. Press the [Enter] key to return to  
Edit Limits screen and make appropriate changes to  
the limits.  
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A custom Loss Frequency (sometimes known as  
the “Nyquist frequency”) can be set for use in the  
Wideband Autotest. The custom Loss Frequency edit  
screen is accessed by pressing the [Setup] key from  
the startup screen, selecting Autotest Limits, then  
Wideband. Press the [Enter] key to select a service  
type. Select Loss Frequency, then use the [Tab] key  
to edit. Enter the frequency value in KHz with the  
blue numeric keys. Use the [Up] or [Down] arrow  
keys to add or remove digits.  
Printer  
Use the Printer option to set the printer output type.  
Use the [Up] and [Down] arrow keys to select either  
graphics or text output, then press the [Enter] key to  
accept your selection and return to the Setup menu.  
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Power Down Timeout  
To change the power down timeout, press the [Setup]  
key from the Welcome screen, then select Power  
Down Timeout. Use the [Up] and [Down] arrow keys  
to select the desired timeout period, then press the  
[Enter] key to set that period as the default. After a  
period of inactivity equal to the default period, the  
unit will beep, then automatically power down.  
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Edit Wire Gauge  
This function allows you to set up custom wire  
gauges to be used wherever the set uses a wire gauge  
menu. Press the [Setup] key from the Welcome  
screen, use the [Down] arrow key to scroll to Edit  
Wire Gauge, and then press the [Enter] key to edit.  
Name the custom configuration Custom 1 or Custom  
2 by pressing the [Up] or [Down] arrow key. Use  
the [Tab] key to select the values to be edited. Use  
the [Left] and [Right] or [Up] keys to select the digit  
to change. Use the blue numeric keys to enter the  
values. Use [Enter] to accept the changes. Press the  
[Return] key to return to the Setup menu without  
making changes.  
You can select this custom cable from any selection  
menu (such as RFL), as shown.  
17  
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Voltage Termination (supported countries only)  
This option allows you to select the input impedance  
of the 965DSP digital voltmeter. Press the [Setup]  
key from the Welcome screen, use the [Down] arrow  
key to scroll to Voltage Termination, and then press  
the [Enter] key to select.  
The input impedance of the internal 965DSP  
voltmeter is normally 1Mohm. However, some  
legacy systems use voltage measurement systems  
with input impedances of 100Kohms. This option  
is provided to maintain measurement compatibility  
with those systems. Use the [Tab] key to select the  
desired termination and [Enter] to select.  
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If 100Kohm termination is selected, the 965DSP  
will display ‘100K’ on the voltage measurement  
screen as indicated below.  
User Info  
This selection allows you to add optional additional  
information to your saved records. Press the [Setup]  
key from the Welcome screen, use the [Down]  
arrow key to scroll to User Info, and then press the  
[Enter] key to select.  
Enabling User Info will cause the 965DSP to add  
an extra user-editable screen during the results  
save process. This screen has edit boxes for the  
technician identification (‘Tech ID’) and the current  
Job Number. These fields appear as part of the  
Saved record when printed or viewed in PCLink.  
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Use the [Tab] key to select ‘ON’ or ‘OFF’ and  
[Enter] to save your selection. Once the User Info  
option has been changed, the changes remain in  
effect until you explicitly change them again.  
Contrast/Backlight  
Press the [Contrast] key to display the contrast  
screen. Use the [Up] and [Down] arrow keys to  
adjust the contrast. Press the [Contrast] key again to  
turn the backlight on or off. Use the [Enter] key to  
return.  
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Help  
Press the [Help] key at any time in any screen to get  
help on that function.  
Press the [Enter] or [Return] key to return to the  
previous screen.  
High Voltage  
This screen indicates that a high voltage (120 Vac/  
Vdc or greater) has been detected between the test  
leads when not in the Voltage Mode. The 965DSP  
has opened an internal relay to protect itself  
from damage. Use standard safety practices for  
disconnecting the test leads since high voltage may  
be present.  
Press the [Enter] key to restart the 965DSP.  
21  
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Function Keys  
Voltage  
This function first measures and displays the DC  
voltage between the red and black test leads.  
Press the [Tab] key to move to the next test lead  
configuration. The highlighted reading is “live” and  
the non-highlighted readings are the last values.  
Press the [Enter] key to switch from the DC to the  
AC voltage measurement.  
Press the [Tab] key to move to the next test lead  
configuration.  
Press the [Enter] key to switch from the AC to the  
DC voltage measurement.  
22  
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Current  
This function measures the DC current flowing  
through a 430 Ohm resistor inside the 965DSP.  
Connect the red and black leads to the pair to  
measure loop current.  
If the Current is greater than 110 mA, you will see  
the following ‘Current Warning’ screen:  
This screen indicates that a high current has been  
detected between the test leads and that the 965DSP  
has opened an internal relay to protect itself  
from damage. Use standard safety practices for  
disconnecting the test leads. Press the [Enter] key  
to restart the 965DSP. Fix problems before restarting  
the current measurement again.  
23  
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Resistance  
This function first measures the resistance between  
the red and black test leads.  
Press the [Tab] key to move to the next test lead  
configuration.  
The “V” in the upper right corner of the screen  
indicates that the resistance measurement  
compensates for C.O. voltage on the line.  
Press the [Enter] key to remove the voltage  
compensation. Use this technique only if you  
have first determined there is no DC voltage on  
the pair (by using the Voltage function). The non-  
compensated measurement is slightly faster, but it  
is not as accurate if there is voltage on the line.  
The resistance measurement can be affected by  
moisture on the test lead clips or terminal face. For  
the most accurate measurement make sure that these  
areas are dry.  
24  
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Soak Test  
Use the Soak Test function to continuously measure  
the non-compensated resistance tip to ground and  
ring to ground simultaneously.  
Press the [Right] arrow key to access the Soak test  
from the Resistance screen. Connect the red and  
black leads to an inactive pair. Connect green to  
shield or ground. Use the [Right] arrow key to  
refresh the measured resistance to the “Snap Shot”  
area. This measurement will not be accurate if  
there is foreign voltage or battery cross on the line.  
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Toolbox  
The “Toolbox” menu contains a selection of  
functions depending on the options equipped in the  
unit and the Country Code selected during Setup  
(i.e. Caller ID is available only in North America and  
ADSL Stored Results is only available on /ADSL-  
equipped models). The menu displays only the  
functions for which the unit is equipped. Only six  
menu items are visible at any time. Use the [Up] and  
[Down] arrow keys to move to the desired function,  
then press the [Enter] key to accept the choice.  
Note: The last item in the Toolbox menu  
(Maintenance) is reserved for use only during  
Factory setup and service of the 965DSP.  
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Self-Calibration  
Use this function to calibrate the 965DSP anytime the  
outside temperature changes by more than 35°F (20°C),  
after changing the batteries, or anytime the battery pack  
completely discharges. Calibrate the 965DSP at the  
same temperature at which it will be used.  
Note: Initiate a self-calibration prior to the very  
first use of your 965DSP.  
You will see the following screen as soon as you  
select Self-Calibration from the Toolbox.  
Short the red, green, black and yellow leads together  
when prompted, then press [Enter] to continue.  
The screen shows “Self-Calibration Complete” when  
the calibration is done, or “Self-Calibration Failed”  
if the calibration fails. In this last case, check the test  
lead connections and try again.  
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Load Coils  
This function counts up to five load coils on the pair and  
determines the distance to the first one. The distance  
measurement requires that you specify the wire gauge  
of the pair. This is done in the Load Setup screen. Use  
the [Up] and [Down] arrow keys to highlight the correct  
wire gauge. Use [Enter] to accept that choice.  
The Load Coils screen will appear and an hour glass  
will be visible at the bottom of the screen during the  
measurement. When complete, the load coil count will  
be visible in the box on the right and the distance to the  
first load coil will be visible in the box labeled “Nearest  
Load”. If no load coils are present the count will be 0 and  
“Not Found” will be visible in the “Nearest Load” box.  
Indicates  
total number  
of load coils  
detected  
After the test is done, press the [Enter] key to repeat the  
load coil count. Press the [Return] key to return to the  
Toolbox menu or press the [Setup] key to change the  
wire gauge.  
It is not necessary to have any particular length of  
cable before the first load coil, but you must have at  
least 3000 feet (1000 meters) of cable after each load  
coil for the Load Coil function to count properly.  
You may also use the TDR function to find the distance  
to the first load coil on the pair.  
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Kick Test  
Use the Kick Test function to continuously measure  
the voltage, resistance and capacitive length on tip-  
ring, ring-ground, and tip-ground. Connect the red  
and black leads to the selected pair. Connect green  
to shield or ground.  
Press the [Tab] key to move to the next lead  
configuration. Press the [Return] key to return  
to the Toolbox menu or press the [Setup] key to  
change the cable type.  
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Stored Results  
Use this function to view previously stored results of  
the Autotest or TDR function. If no results have been  
stored, “No Results Stored” will be visible on the  
screen. If one or more test results have been stored,  
the ID number for each will be displayed.  
Print Results  
Press the [Setup] key to display the Print screen.  
Press the [Enter] key to print all of the results. Press  
the [Tab] key to print the results of the selected ID.  
Press the [Return] key to return to the main Results  
screen without printing.  
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Delete Results  
Press the [Right] key to display the Delete screen.  
Press the [Enter] key to delete all saved results.  
Press the [Tab] key to delete the saved results of the  
selected ID. Press the [Return] key to return to the  
main Results screen.  
Upload Results  
Press the [Tab] key to display the Upload screen.  
Uploading results requires the PCLink software  
application and a computer.  
Press the [Enter] key to upload all of the saved  
results. Press the [Tab] key to upload the saved  
results of the selected ID. Press the [Esc] key to  
return to the main Results screen.  
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Select Results  
Use the [Up] and [Down] keys to highlight the  
desired stored result. Press the [Enter] key to select  
the highlighted result and display the stored results  
list for that ID number by type (Autotest or TDR),  
date and time.  
Use the [Up] and [Down] keys to highlight the  
desired stored result. Use the [Right] key to delete  
the selected result. Use the [Setup] key to print the  
selected result to a printer. Use the [Tab] key to  
upload the selected stored test result to a PC.  
Press the [Enter] key to view the results for the  
highlighted selection. The results will be displayed in  
the format used in the actual test.  
To print the results to a printer, you must have a  
compatible serial printer such as the Seiko DPU-  
414-30B and a printer IR adapter cable (3M PN 26-  
1014-6888-7 available through 3M Communication  
Markets Division Repair Center). The printer should  
be configured for 9600 baud, 8 data bits, 1 stop bit,  
no parity.  
Uploading the test results to a PC requires an IR  
adapter cable (3M PN 80-6109-9197-0) and the PC  
Link Communications software package (available  
through 3M Communication Markets Division  
Technical Service Department).  
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ADSL Results  
Use this function to view previously stored ADSL  
Modem test results (/ADSL option only).  
Note: “ADSL Results” does not appear in the  
Toolbox menu unless the /ADSL option is installed.  
If no ADSL Modem test results have been stored,  
“No Results Stored” will be indicated on the screen.  
If one or more test results have been stored, the ID  
number for each will be displayed.  
Delete ADSL Results  
To delete ADSL stored results, press the [Right] key  
to display the Delete screen  
Press the [Enter] key to delete all ADSL stored  
results. Press the [Tab] key to delete the stored  
results of the selected ID. Press the [Esc] key to  
return to the main ADSL Results screen.  
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Upload ADSL Results  
To upload ADSL stored results to a computer, press  
the [Tab] key to display the Upload screen.  
Press the [Enter] key to upload all of the saved  
ADSL results. Press the [Tab] key to upload the  
saved results of the selected ID. Press the [Esc] key  
to return to the main ADSL Results screen.  
Select ADSL Results  
To select a particular ADSL stored result for upload  
or display, first use the [Up] and [Down] keys to  
highlight the desired stored result. Press the [Enter]  
key to select the highlighted result and display the  
stored result list for that ID number by date and time.  
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Use the [Up] and [Down] keys to highlight the  
desired stored result. Use the [Right] key to delete  
the selected result. Use the [Tab] key to upload the  
selected result to a PC.  
Press the [Enter] key to view the ADSL test results  
for the highlighted selection. The results will be  
displayed in the format used in the actual test.  
To upload the ADSL test results to a PC, use an IR  
adapter cable (3M P/N 80-6109-9197-0) and 3M PC  
Link Communications software package Version 1.4  
(or higher).  
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Caller ID  
This function detects the Caller ID signal sent on  
the pair and displays date, time, the calling number,  
the calling party name, the signal level, and the  
message status. Certain result boxes may be blank if  
the information is not available.  
Connect the red and black leads to an active pair  
and press the [Enter] key to start the test.  
Note: The 965DSP Caller ID function is only  
valid in supported countries. “Caller ID” does not  
appear in the Toolbox menu for other countries.  
Press the [Enter] key to retest or press the [Tab] key  
for advanced Caller ID data.  
This screen shows advanced information for  
diagnosing Caller ID protocol problems. These  
measurements are defined as follows:  
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Ringing Length (A)  
- The measured time duration of the first Ring  
Burst.  
Preseize Time (B)  
- The measured time period between the first  
Ring Burst and Channel Seizure.  
Twist  
- The ratio of the received Mark and Space  
signal levels.  
Seizure Bits  
- The number of bits received during the  
Channel Seizure (C) period.  
Mark Time (D)  
- The measured duration of the Mark period.  
Postseize Time (F)  
- The measured time duration between the Data  
Packet (E) and the Second Ring Burst (G).  
A
1st Ring  
Burst  
B
C
D
Mark  
E
Data  
Packet  
F
G
Tip/Ring  
Channel  
2nd Ring  
Burst  
Seizure  
Press the [Enter] key to return to the previous screen  
or press the [Tab] key to view the Caller ID Raw  
Data screen.  
This screen displays a hexadecimal dump of all data  
in the Caller ID packet. This data may be used for  
analyzing compatibility problems between the Caller  
ID format implemented by the switch and the format  
implemented by the customer equipment.  
Press the [Enter] key to return to the previous screen.  
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Special Resistance  
Use this function to measure the:  
• Loop Resistance between the red and  
green test leads.  
• Resistance of each conductor connected  
to the red and green test lead.  
• Resistance Difference between the two  
conductors.  
Connect the red lead to one side of the pair.  
Connect the green lead to the other side of the pair.  
Connect the black to a reference wire.  
Note that the “reference wire” can be a separate  
wire or the shield of the cable.  
Connect the Strap at a ‘far-end’ access point to the  
two conductors of the same pair, and to the reference  
wire.  
Press the [Enter] key to start the test.  
After the 965DSP displays the results, press the  
[Enter] key to repeat the test.  
Use the [Return] key to return to the Toolbox.  
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Ground Resistance  
Use this function to verify the protector ground  
resistance compared to a Central Office (C.O.) using  
the 965DSP and an active pair.  
Connect the red lead to Ring of the active pair.  
Connect the black lead to Tip.  
Connect the green lead to Ground.  
Press the [Enter] key to start the test.  
After the 965DSP displays the results, press the  
[Enter] key to repeat the test.  
The 965DSP will show the message “Check Leads”  
if the test leads are not connected as shown in the  
screen diagram.  
Note: The Ground Resistance function will only  
work on pairs that are connected to C.O. switches  
with Tip (or “A”) connected to ground.  
Pairs connected to “floating” switches (such as the  
AT&T #5ESS) will not give correct results.  
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Ohms/Distance  
Use this function to convert from Ohms to Distance  
based on temperature and wire gauge.  
Enter the value of Ohms, then press the [Tab] key to  
select gauge or temperature. If you select “gauge,”  
press the [Up] and [Down] keys to select the desired  
gauge. If you choose “temperature,” enter the value  
of the desired temperature using the blue keys.  
Press the [Enter] or the [Tab] key when you are  
ready to convert from Ohms to Distance. The screen  
shows the total loop length, and half the length  
(if you are measuring the distance to the end of a  
strapped pair).  
Press the [Setup] key to enter Distance instead of  
Ohms. All control keys work the same as above  
when entering distance.  
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K-Test  
Use this function to find the approximate distance  
to a resistance fault when both wires in a single pair  
are faulted at the same place, and a separate good  
pair or a single loop conductor is not available.  
Resistance Check  
Before you start the K-Test measurement, use the  
Resistance function to measure the resistance from  
both sides of the pair to the reference conductor.  
The resistance faults must be common to the  
reference conductor.  
One fault must be at least twice as “heavy” as the  
other fault (e.g., 5kΩ is twice as “heavy” as 10kΩ).  
The sum of both faults must be at least 100 times the  
loop resistance of the pair (for instance, if the loop  
resistance is 50Ω, the fault sums must be 5k  
Ω
or  
greater).  
The K-Test first makes a measurement with the far-  
end “open” (the strap disconnected).  
And then repeats the measurement with the far-end  
“closed” (the strap connected).  
You may choose to use a “far-end switch” to open  
and close the far-end. The 3M KM Box Model 1162  
is recommended for this application. The 965DSP  
will automatically send tones on the blue and yellow  
leads to communicate with the 3M KM Box (far-end  
switch).  
The far-end can be manually opened and shorted  
during the test. However, be aware of timeout issues  
that may occur.  
K-Test Setup  
The K-Test Setup screen is identical to the RFL  
Setup screen. Press the [Setup] key to change the  
gauge or temperature.  
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Open Far-end  
Start the K-Test by opening the far-end.  
Connect the red lead to R2, the wire to the heavier  
fault (lowest resistance value). Connect the green  
lead to R1, the wire with the lighter fault resistance  
(the highest resistance value).  
Connect black to the reference wire (either the shield  
or another conductor in the cable).  
If you are using a far-end switch (3M KM Test  
Switch Model 1162) to open and close the far-end,  
you should also connect the blue and yellow leads to  
the pair under test. Also, connect the far-end switch  
to the pair under test at the far-end access point.  
Press the [Enter] key to start the test.  
If you are using a far-end switch, the 965DSP will  
automatically send a command to the device to open  
the far-end.  
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K-Test Hookup: Close Far-End  
The 965DSP will display the following screen if it  
does not detect any hook-up errors during the “Open  
Far-End” test.  
The “Open Ratio” value displayed on the screen  
is the ratio of R1/(R2+R1) times 100. This value  
is used by some companies as part of the K-Test  
measurement. It is not needed to actually calculate  
the distance to the faults.  
Note that the above screen indicates that the fault  
resistances (R1 and R2) are OK!  
If you are using a far-end switch, the 965DSP will  
automatically send a command to close the far-  
end. If you are not using a far-end switch, you or  
somebody should manually short (or “strap”) the far-  
end before you continue. Press [Enter] to continue  
the K-Test.  
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K-Test Results  
The 965DSP will display the following screen if  
there are no problems with the “Close Far-End”  
portion of the test:  
The 965DSP displays the Resistance to Strap (RTS),  
Resistance to Faults (RTF) and the Resistance Strap  
to Faults (RSTF).  
The 965DSP displays the open and closed fault  
ratios. These values are used in some countries as  
part of the K-Test.  
Use the [Tab] key to display distances to the faults  
and strap instead of resistance.  
The 965DSP displays the last wire gauge and  
temperature selected. Use the [Setup] key to change  
either the wire gauge or the temperature used for the  
conversion from resistance to distance.  
Use the [Left] arrow key to repeat the K-Test on the  
same pair. The screen keeps count of the number (in  
the lower right) of times the test is repeated.  
Use [Enter] to see a summary of up to five K-Test  
measurements.  
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K-Test Summary  
If you press the [Enter] key in the previous screen,  
the 965DSP will display the following summary of  
up to five K-Test results:  
The 965DSP displays the Resistance to Faults  
(RTF), Resistance Strap to Faults (RSTF), and  
the Resistance to Strap (RTS) for up to five  
measurements.  
The 965DSP also displays the average value of the  
five measurements. In general, the average value  
of many readings is more accurate than a single  
reading.  
Use the [Enter] key to display the last K-Test result.  
Use the [Tab] key to select distance instead of  
resistance. Use the [Setup] key to change the wire  
gauge or the temperature used for the conversion  
from resistance to distance.  
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K-Test Error: Flip red and green  
The 965DSP will first make a measurement to  
verify that the heavier fault is connected to red and  
the lighter fault is connected to green.  
If the size of faults is reversed, you will see the  
following screen: K-Test Error  
This screen indicates that the connections to the red  
and green leads are reversed and the leads should be  
swapped or “flipped.” Leave the black lead connected  
to the reference wire.  
Press the [Enter] key to retest the connection  
after swapping the leads, or press the [Tab] key to  
continue without retesting the connection.  
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K-Test Error: R1<2*R2  
The 965DSP checks to see that the fault on the  
green lead is at least twice the value of the fault on  
the red lead. This screen indicates that the ratio of  
the faults is too low.  
Press [Enter] to return to the initial “K-Test Hookup:  
Open Far-End” screen. You may also elect to  
go to the Resistance function and re-measure the  
resistances before repeating the K-Test.  
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K-Test Error: Rloop > 7kΩ  
The 965DSP checks to see if the resistance of the  
loop is less than 7kΩ. If the resistance is greater  
than 7kΩ, then the distance to strap may be too  
long, the strap is not connected, or the far-end  
switch did not switch properly.  
Check the connections, and press [Enter] to repeat  
the “Close Far-End” portion of the test.  
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K-Test Error: R1+R2<100*Rloop  
The 965DSP checks to see that the sum of the faults is  
more than 100 times the loop resistance. The 965DSP  
will display the following screen if the sum of the faults  
is less than 100 times the loop resistance.  
Press [Tab] to continue even though the fault values  
are too low. This may result in reduced accuracy of  
the measurement.  
Press [Enter] to repeat the K-Test, starting with the  
“Open Far-End” screen.You should first find a new pair  
in the faulted cable with higher value fault resistances.  
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Ringers  
This function measures the capacitance associated  
with one or more ringer circuits on the line or the  
equivalent number of ringers (1 ringer = 0.47 uF).  
Either the Ringers Capacitance screen or the Ringers  
(equivalent) screen will be displayed depending on  
which was last selected. During the measurement an  
hour glass will be visible at the bottom of the display.  
When the measurement is complete, the Ring-  
Ground, Tip-Ring and Tip-Ground capacitance will  
be displayed. To display the equivalent ringer count,  
press the [Tab] key.  
Pressing the [Tab] key again will return the screen to  
Ringers Capacitance. Press the [Enter] key to repeat  
the test.  
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Splice Locate  
Use this function to find the location of a splice in  
two sections (of different wire gauges) of cable.  
Start  
Connect the red and green leads to the pair.  
Connect the strap at the far-end across the pair.  
Use the [Tab] key to select either: 1) the first section  
wire gauge, 2) the second section wire gauge, 3) the  
Distance to Strap (DTS), or 4) the temperature.  
If you select either section, use the [Up] and [Down]  
keys to select the wire gauge. You may NOT use the  
same gauge for both sections.  
If you select either the DTS or the temperature, use  
the blue keys to enter the appropriate value.  
Press [Enter] when you have connected the 965DSP  
and have entered the correct gauges, temperature and  
distance to strap.  
The screen will display the distance to the splice and  
the distance from the splice to the strap.  
Press [Enter] to repeat the test after the results have  
been displayed on the screen.  
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Opens  
This function measures the distance to a complete  
“open” on a pair based on a selected cable type.  
“Opens” is more accurate if other cable pairs are  
active. If other pairs are not active, short at least  
30% of the inactive pairs to the cable shield.  
The TDR function should be used to determine  
distance to a “partial” open.  
The 965DSP will first measure the “open” distance  
between green and black. Use the [Tab] key to move  
to the next lead configuration.  
Press the [Setup] key to change the Cable Type, or to  
select Capacitance.  
Press the [Up] or [Down] keys to move to the desired  
cable type. Press the [Enter] key to accept the choice  
and return to the main Opens screen. Press the  
[Return] key to return without changing the cable type.  
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Press the [Tab] key to edit the “Custom” cable type.  
Press the [Setup] key to edit the “Calibrated Cable”  
type.  
Edit Custom  
Use this function to change the value of the “Custom  
Cable” type. Select Custom Cable if you are using a  
specific type of special cable on a regular basis.  
First enter the red to black capacitance per unit  
distance using the blue keys. This is also called  
“Mutual” capacitance.  
Then press [Tab] and use the blue keys to enter  
the capacitance/distance for black to green. This  
capacitance is sometimes called the “Pair to  
Shield” or “Pair to Ground” capacitance.  
Press [Enter] to accept the changes and return to the  
Opens Setup screen. Press [Return] to return without  
making changes.  
Calibrate to Cable  
Use this function to measure the capacitance of a  
known good pair within a cable of known length.  
This value can be used as a ‘Calibrated Cable’ (or  
‘reference’) to find the distance to an ‘open’ on the  
same or similar cable.  
Connect the red and black leads to the pair (to be  
used as a reference) and green to shield.  
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Enter the length of the section and press the [Enter]  
key to measure the capacitance.  
The 965DSP will then display the measured  
capacitance/distance for the reference pair.  
Press the [Enter] key to accept the results as the  
“Calibrated Cable” and return to the Setup screen.  
Press [Return] to return without saving.  
The Yield Sign  
(if shown) indicates that the Ring  
(or B) - Ground capacitance differs from Tip (or A)  
- Ground by greater than 5%.  
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Tone  
Use this function to send a tone on a pair. Use the  
[Up] and [Down] keys to select the desired tone. Note  
that there are ten tones. Use [Up] and [Down] to  
scroll through the tone selections.  
There are three types of tones: ID Tone for pair  
identification and coiling, Precision Tone for 600  
Ω loss measurements, and High Frequency Tone  
for 135 Ω wideband loss measurements. The ID  
Tone is always sent as an interrupted (beeping) tone.  
The other tones are continuous tones. The 965DSP  
automatically goes off-hook when an ID tone is sent.  
First 5 frequencies  
Second 5 frequencies  
Press the [Enter] key to send the selected tone. The  
send tone screen varies, depending on which tone  
has been selected; ID Tone, Precision Tone, or High  
Frequency Tone.  
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ID Tone  
Precision Tone  
High Frequency Tone  
The volume of the tone heard in the 965DSP speaker  
may be adjusted for the ID Tone and the Precision  
Tone. No tone is heard in the speaker for the High  
Frequency Tone.  
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Press the [Up] and [Down] keys to adjust the  
volume. The output impendance for the Precision  
Tone (600 Ω) and the High Precision Tone (135 Ω)  
will be visible in the lower left side of the screen.  
Use [Enter] to stop sending.  
Note: The volume control does not affect the level  
of the tone sent on the pair.  
Press the [Setup] key to edit the selected tone and go  
to the following screen:  
Use the [Tab] key to select the tone type, frequency  
or level. Use the keypad to change the values.  
The frequency range is 200 to 1000 Hz for ID Tones,  
200 to 19999 Hz for Precision Tones, and 20 KHz to  
1200 KHz for High Frequency Tones.  
The output range for Precision Tones is -20.0 to  
+1.0 dBm. The output level for High Frequency  
Tone is fixed at 0 dBm. The ID Tone output is set at  
maximum level.  
Press the [Enter] key to accept the changes and  
return to the Tone Menu screen.  
Press the [Return] key to return without making  
changes.  
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RFL (Resistance Fault Locate)  
Use this function to locate a Resistance Fault on a  
pair or on a single conductor.  
There are two possible hookups: Separate Pair or  
Single Pair. Use [Tab] to switch between the two  
hookups.  
Separate Pair (This is the preferred hookup)  
You must first use the Resistance function to  
determine the faulted conductor and identify a  
separate good pair (a pair with no faults).  
Once you identify the wires, connect the shorting  
strap at the ‘far-end’ with the common (red) clip to the  
faulted conductor and the black clips to the two wires  
of the separate good pair.  
Press the [RFL] key and select “Separate Pair” by  
pressing the [Tab] key.  
The hookup screen will show the last selected wire  
gauge and temperature. Use the [Setup] key to  
change the gauge, temperature, or to enter a known  
distance to Strap.  
Note: Either the temperature or length (distance  
to Strap) must be selected as unknown. Enter the  
pound (#) sign as the unknown.  
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Connect the red test lead to the faulted wire. Connect  
the black Lead to the reference. (The reference is the  
return path for the fault and can be the shield or another  
wire in the cable.) Connect the green and yellow test  
leads to the separate good pair.  
Press the [Enter] key after you make the above  
connections.  
If no errors in the hook-up are detected, the 965DSP  
will begin the measurement and go to the results screen.  
During the measurement a bar graph of the  
measurement null voltage for RTS and then RTF will  
be visible at the bottom of the screen.  
The results at the top of the screen indicate the  
“Distance to Strap”. The results on the second line  
indicated the “Distance to Fault” and the “Distance,  
Strap to Fault”.  
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The screen shows the fault resistance beside the  
resistor symbol. The wire gauge, temperature and  
section number are displayed above the bottom bar.  
If the Yield Sign  
shows beside the results, this  
indicates a possible marginal result (due to noise or  
other line conditions).  
Press [Tab] to show readings in Ohms instead of  
distance. Press again to return to distance. Press  
[Enter] to repeat the fault locate on the same pair or  
the [Return] key to test a new pair. Press [Setup] to  
change the Gauge or Temperature.  
If there is a problem with the connection, you will  
see the “Hookup Error” screen.  
There are three possible hookup errors: 1) the fault is  
greater than 20 MΩ, 2) the red/green strap is bad, or  
3) the red/yellow strap is bad.  
The screen will show the combination of errors that  
have been detected. Correct the errors and press the  
[Enter] key to repeat the hookup test.  
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RFL Single Pair  
Use the RFL Single Pair hookup when only one wire  
in a pair is faulted and a separate good pair is not  
available.  
Use the Separate Pair hookup for all cases in  
which a separate pair is available; it is always the  
preferred method.  
You must first use the Ohms function to identify  
a faulted conductor in a pair and to verify that the  
other conductor is not faulted.  
Once you identify the wires, strap the faulted and  
good conductor together at the far-end.  
Press the [RFL] key and select “Single pair” using  
the [Tab] key.  
Verify correct wire gauge and temperature. Use the  
[Setup] key to change the gauge or temperature.  
Connect the red test lead to the faulted conductor  
in the pair. Connect the green test lead to the good  
conductor of the same pair. Connect the black Lead  
to the reference. (The reference wire could be the  
shield or another wire in the cable.)  
Press the [Enter] key after you have made the above  
connections. If the connections are OK, the 965DSP  
will go directly to the RFL results screen.  
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During the measurement a bar graph of the  
measurement null voltage for RTS and then RTF will  
be visible at the bottom of the screen.  
The results at the top of the screen indicate the  
“Distance to Strap”. The results on the second line  
indicate the “Distance to Fault” and the “Distance,  
Strap to Fault”.  
The screen shows the fault resistance beside the  
resistor symbol. The wire gauge, temperature and  
section number are displayed above the bottom bar.  
Press [Tab] to show readings in Ohms instead of  
distance. Press again to return to distance. Press  
[Enter] to repeat the fault locate using the same  
Distance to Strap or the [Return] key to test a  
new pair. Press [Setup] to change the Gauge or  
Temperature.  
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If there is a problem with the connections, you will  
see the “Hookup Error” screen.  
There are two possible single pair hookup errors:  
1) the Fault is greater than 20 MΩ, or  
2) the red/green strap is bad.  
The screen will show the combination of errors that  
have been detected. Correct the errors and press the  
[Enter] key to repeat the test. The measurement will  
begin and the results screen will be displayed.  
RFL Setup: Single Section  
Use the RFL Setup to change Wire Gauge and/or  
the cable Temperature or enter a known Distance to  
Strap.  
Press the [Setup] key to display the current settings.  
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Press the [Tab] key to select either the wire gauge  
menu, cable temperature, or length (distance to  
Strap) for editing.  
If you select the Wire Gauge menu, press the [Up]  
and [Down] keys to select the desired gauge.  
If you choose Temperature or Length, enter the  
new value using the blue numeric keys. Either  
the Temperature or Length must be specified as  
unknown by entering a “#” for the value.  
Note: Always enter the temperature of the cable,  
not the ambient temperature.  
Press the [Enter] key to accept the changes and  
return to the previous screen. Press the [Return]  
key to return without saving the changes. Press the  
[Enter] key again to return to the hookup screen.  
RFL Setup: Multi-Section  
Use RFL Multi-Section when there is more than one  
section of cable with different wire gauges between the  
near-end and the far-end. Single or Separate pair hookup  
can be used in RFL Multi-Section.  
While in the “Hookup Single Pair” or “Hookup  
Separate Pair” screen, press the [Right] key to select  
Multi Section. The wire gauge displayed near the  
bottom of the display will be replaced by “Multiple”.  
Then press the [Setup] key to go to the Setup screen.  
The following is an example of the Setup screen for two  
sections. Note that the screen shows a “#” to indicate  
the distance is unknown.  
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The Multi-Section screen shows a summary of up  
to six sections, and the common temperature for all  
sections.  
One cable parameter (a section length or temperature)  
should be left as unknown. If a value is entered for  
all parameters, temperature will be treated as an  
unknown and will be calculated by the 965DSP.  
Press the [Tab] key to select either the Section  
Information or the Temperature for editing. Press the  
[Left] key to clear all of the Section Information.  
Edit Temperature  
If the Temperature is known, enter the value of  
the desired temperature using the blue keys as a  
numeric keypad.  
Note: Enter the temperature of the entire cable.  
You may not enter separate temperatures for each  
section.  
Enter “#” for the temperature if it is unknown and  
you want the 965DSP to compute the temperature.  
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Edit Section Information  
If you choose to edit the Section information (gauge  
or distance) for any of the six sections, use the [Up]  
and [Down] keys to select the desired section, then  
press the [Setup] key to edit the selected section.  
Press [Enter] to accept the changes for the section  
and return to the previous RFL Setup screen. Press  
[Return] to return without making changes.  
Press the [Tab] key to select either the Wire Gauge  
menu or the Section Length.  
If you select the Wire Gauge menu, press the [Up]  
and [Down] keys to select the desired gauge.  
If you select Section Length, enter the length of the  
section using the blue keys.  
Note: If you are using less than the maximum of  
six sections, the distance of all unused sections is  
set to zero feet or meters.  
You will see the message “Enter ‘#’ if unknown”  
below the Edit Section Length if the temperature or  
another section has not previously been declared as  
unknown. Declare a section “unknown” by entering  
a “#” in the length box.  
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RFL Multiple Results  
There are two possible formats for displaying the  
results of an RFL Multiple measurement:  
1) The temperature is known. In this case the screen  
will show the calculated Distance to Strap (the  
sum of all sections) in the main result box and the  
“Distance to Fault”on the left on the next line and  
the “Distance Strap to Fault” on the right on the  
same line. The screen also shows the number of the  
faulted section at the lower right side of the screen.  
Press the [Tab] key to display the results in ohms.  
Press the [Enter] key to retest the same pair or the  
[Return] key to test a new pair.  
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2) The temperature is unknown. In this case the  
screen will show the entered Distance to Strap (or  
the sum of all sections) in the main result box, and  
will show the calculated temperature at the bottom.  
The screen also shows the number of the faulted  
section at the lower right side of the screen.  
If the calculated temperature is much different than  
the expected temperature, you should suspect that  
the entered DTS or the entered section information is  
incorrect.  
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Use [Tab] to convert between Ohms and Distance.  
Use [Setup] to display the RFL Multi-Section Setup  
screen again.  
The multi-section screen will now show the  
computed length of the unknown section.  
RFL Errors  
One of several errors may occur during an RFL  
multi-section measurement.  
If the RFL measurement terminates due to a time-  
out, a “Yield Sign” will be displayed next to the  
DSTF or RSTF result, as shown. This indicates  
that the results may not be accurate. This could be  
caused by excessive noise on the pair.  
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If the temperature is known and the total of the  
specified section lengths is greater than the measured  
distance to strap, then the calculated unknown  
section length would be negative. This will cause a  
“Yield Sign” to be displayed to the left of the setup  
boxes and “***” to be displayed in the  
“Distance to Fault” and “Distance Strap to Fault”  
boxes as shown below.  
If the red and green clips are reversed in a separate  
pair RFL measurement, the “Resistance to Fault”  
calculation may return a negative value. This will  
cause a “Yield Sign” to be displayed next to the  
DSTF or RSTF result and “***” in the DTF and  
DSTF boxes as shown below.  
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L
DSL  
Use this function to perform specialized tests on  
ISDN and DSL lines. Use the [Up] and [Down]  
arrow keys to move to the desired test, then press the  
[Enter] key to accept the choice.  
Note: All 965DSP Series Loop Analyzers are  
equipped with the ISDN Datalink function; however,  
this menu item is suppressed in countries where  
ISDN interoperability with the 965DSP has not been  
verified. Units equipped with the /ADSL option will  
display the ADSL modem function. Units equipped  
with the /SA option will display the DSL Loss, DSL  
Noise, and Spectrum Analyzer functions.  
ISDN Datalink (supported countries only)  
The 965DSP has an integrated 2BIQ Echo  
Canceling Adaptively Equalized ISDN transceiver  
which conforms to the ANSI T1.601 standard.  
2B1Q ISDN is sometimes called “National  
Implementation” or “NI1” ISDN in North American  
countries. It is sometimes called “Euro-ISDN” in  
Europe and other countries.  
Note: The 965DSP will not detect older ISDN  
formats (such as ATT AMI, NT AMI, etc.).  
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Connect the red and black leads to the pair and press  
the [Enter] key. The 965DSP displays the word  
“Connecting” while the instrument goes through  
three steps:  
1) AIP (Activation in Progress),  
2) Sync (Synchronization) , and  
3) Link (successful connection).  
If any of these three tests is unsuccessful, the words  
“Link Failed” will show in the screen.  
Once a link is established with an ISDN signal, the  
screen will display “Connected” in the main screen.  
For countries where interoperability with the 965DSP  
ISDN Block Error Test has been verified, the [Enter]  
key will appear. Press the [Enter] key to perform an  
Error Test on the active ISDN pair.  
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ISDN Error Test (supported countries only)  
The 965DSP can perform a near-end and far-end  
block error test after linking to an active ISDN line.  
.
Note: This function is suppressed in countries  
where ISDN interoperability with the 965DSP  
Block Error Test has not been verified.  
The 965DSP will count and display the number of  
near-end and far-end errors.  
“Near-end” errors are the errors detected at the  
965DSP. Far-end” errors are errors detected at an  
ISDN line card. (The far-end count is transmitted to  
the 965DSP over the ISDN link.)  
The screen displays the elapsed time since the start of  
the ISDN Error Test. Standard practice is to monitor  
the line for a fixed period of time (for example, 5 or  
15 minutes) and count the number of errors.  
Near-end and far-end errors are “blocks” of bit  
errors. If there are no block errors in a given period  
of time, this insures there will be no bit errors in the  
same period.  
The 965DSP will automatically stop counting errors  
after 15 minutes.  
The word “Link” will be displayed as long as the  
965DSP is linked to the ISDN line. If the link is lost,  
the screen will display “Link Lost.”  
Press the [Enter] key to start the test again.  
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ADSL Modem (/ADSL option only)  
965DSP models which include the ADSL modem  
function are identified by the /ADSL option on  
their Welcome screens. The Welcome screens for  
the 965DSP/ADSL and 965DSP/SA/ADSL are  
shown below.  
Use the ADSL modem feature to establish a link  
with a DSL Access Multiplexer (DSLAM) in the  
central office or remote cabinet and determine the  
ADSL data rate that the pair will support.  
The internal ADSL modem in the 965DSP  
complies with international standards such as  
G.DMT (ITU G.992.1 Annex A), G.Lite (ITU  
G.992.2), and ANSI T1.413 II. It will connect with  
DSLAM’s that are similarly compliant.  
Connect the red and black leads to the pair.  
The ADSL modem in the 965DSP is used as  
the customer premises equipment (CPE). Data  
directions are referenced as Upstream and  
Downstream. Downstream is the direction from the  
DSLAM to the CPE (965DSP). Upstream is the  
direction from the 965DSP back to the DSLAM.  
Press the ADSL Setup key to select the type of  
ADSL connection and Pass/Fail thresholds or else  
press the [Enter] key to connect.  
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ADSL Setup  
Use ADSL setup to select the desired test type,  
ADSL service type, and to enable or disable Pass/Fail  
thresholds. Use the [Tab] key to move between fields  
and the [Up]/[Down] arrows to select an option.  
Select Captured Test to set up a link, measure the  
line performance, and drop the line automatically to  
save battery life. The data screens in Captured Test  
mode are ‘snapshots’ of the line performance when  
the connection completes.  
Select Continuous Test to stay on the line for up  
to ten minutes to see if any problems start after  
the line has been up for awhile. In Continuous  
Test mode the screens are all ‘live’ and display  
continuously updated data.  
Select the desired ADSL Service: G.DMT (full  
rate), G.Lite (splitterless), ANSI (frequency division  
multiplexing mode), or Multimode (automatically  
selects the same mode as the DSLAM).  
Select Threshold On or Off to enable or disable  
automatic Pass/Fail thresholds in Captured Test  
mode only. Use the Thresholds key to edit the  
threshold levels.  
Press the Selftest key to run a diagnostic test on the  
ADSL modem in the 965DSP.  
Threshold Setup  
Use this feature to set the acceptable data rate and  
capacity factor for the ADSL service grade that  
you are providing. The ADSL connect rate in each  
direction has to meet or exceed the value in the  
corresponding Rate field to pass. Enter the  
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minimum acceptable data rate for the service grade  
in the Rate field. Capacity is the ratio of the actual  
connect rate to the maximum rate that the line can  
support. Larger capacity values indicate less noise  
margin and lower tolerance for line disturbances. This  
parameter can be used to guarantee some reserve  
performance capability. The line capacity in each  
direction has to be less than or equal to the value in  
the corresponding Capacity field to pass. Enter the  
maximum acceptable capacity in the Capacity field.  
Use the [TAB] key to move between fields and the  
numeric keypad to enter values. Use the Restore  
Defaults key to restore the Factory default values.  
ADSL Self Test  
Use this feature to run a self test on the internal  
ADSL modem in the 965DSP. No external  
connections are required. The result of the self  
test and the version number of the internal modem  
software are displayed. Press the ReTest key to  
repeat the self test.The internal ADSL modem may  
still function if the self test fails, but performance  
could be degraded. Contact 3M Technical Service  
for assistance.  
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ADSL Connecting  
The 965DSP displays this screen while it is  
connecting with the DSLAM.  
Status messages about the connection process are  
displayed as they occur.  
The hourglass indicator at the bottom of the screen  
is displayed as the connection process proceeds.  
Connection states include:  
Starting:  
The ADSL modem in the 965DSP is  
initializing  
Searching: The ADSL modem in the 965DSP is  
attempting to locate the DSLAM  
Linking:  
A DSLAM is present, and the  
965DSP is synchronizing with it  
Connected: The 965DSP has completed the  
connection process and has achieved  
‘showtime’  
Failed:  
The modem connection process failed  
When the modems have connected, the 965DSP  
proceeds directly to a connection status screen.  
If a connection failure occurs, a warning screen  
displaying a text or numeric message indicating the  
failure mode is displayed.  
ADSL Pass/Fail  
When the connection process is complete, the  
965DSP displays the Pass/Fail screen only if  
Thresholds are enabled (see ADSL Setup).  
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Otherwise, the Status screen below is displayed.  
Only the achieved Upstream and Downstream  
line rates and capacity values are shown. The pair  
PASSED if the line rates were greater than or equal  
to the threshold rates and the capacity values were  
less than or equal to the threshold capacities.  
Press Status key to display more ADSL modem  
connection information.  
ADSL Status  
The 965DSP displays all of the available information  
about the ADSL modem connection on three  
separate screens. The Status screen displays the  
line and channel operational data. ADSL data can  
be carried on a fast channel (maximum speed, but  
no data correction) and an interleaved channel  
(lower speed, but more data integrity). Although  
both channels can exist on the same connection, in  
practice only one is used. The type of channel is  
selected by the DSLAM. The 965DSP displays the  
data rate of this channel as well as other performance  
data for both data directions as indicated below.  
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Note: This screen is continuously updated in  
Continuous Test Mode.  
FAST: Achieved line rate in kilobits per second  
on the Fast channel.  
INTR: Achieved line rate in kilobits per second  
on the Interleaved channel.  
Note: FAST or INTR will display with the achieved  
line rate to indicate the selected channel type.  
MAX: Maximum possible attainable line rate in  
kilobits per second.  
MRGN: Noise margin in dB above the minimum  
Signal to Noise Ratio (SNR) required  
to maintain the data rate (as set by the  
DSLAM).  
ATTEN: ADSL signal attenuation in dB at each  
end of the line.  
PWR:  
ADSL total output power in dBm at each  
end of the line.  
CAP:  
Line capacity percentage comparing the  
achieved data rate to the maximum data  
rate the line will support.  
Press the Info key to display more ADSL modem  
connection information. If Thresholds are enabled,  
use the Pass Fail arrow to return to the previous  
screen.  
ADSL Info  
This screen displays channel performance data  
as well as the DSLAM modem manufacturer  
information (if available).  
Note: This screen is continuously updated in  
Continuous Test Mode.  
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DSLAM modem manufacturer information is  
displayed if available, but this feature is not  
supported by all service types or manufacturers.  
The 965DSP displays ‘unknown’ in this field if the  
DSLAM manufacturer information is unavailable.  
FEC, CRC, and HEC counts in each direction are  
also displayed. FEC is the number of Forward  
Error Correction events in each direction. These  
are automatically corrected errors, and as such they  
do not require re-transmission of data. CRC is the  
number of Cyclic Redundancy Check errors detected  
in each direction. These numeric checks indicate that  
the ADSL data frame had one or more uncorrected  
errors, so the data must be re-transmitted reducing  
throughput. HEC is the number of Asynchronous  
Transfer Mode (ATM) cell Header Error Correction  
events detected in each direction. ADSL normally  
carries data in ATM format to remain synchronous  
with data on the network. For the modem in the  
965DSP, dummy 53-byte ATM data cells are inserted  
to maintain proper timing with the DSLAM. The cell  
header field integrity is checked separately since it  
directs the data cell to its destination, and errors in  
the header can cause the loss of an entire data cell.  
Press the Alarms key to display more ADSL  
modem connection information or the Status key to  
return to the previous screen.  
ADSL Alarms  
This screen displays any detected ADSL link  
alarm conditions. If a link alarm occurs at any time  
during the connection, the link alarm history is set  
to ‘Yes’ and remains in that state for the duration of  
the connection.  
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Note: This screen is continuously updated in  
Continuous Test Mode.  
LOS indicates a Loss of Signal alarm. This means  
that the ADSL received pilot tone power was 6dB  
or more below its reference power. Pilot tones do  
not carry data and are used for line synchronization.  
LOF indicates a Loss of Frame alarm. Loss of  
Frame occurs when the expected ADSL framing  
bit sequence is not detected indicating a loss of  
synchronization.  
LCD FAST indicates an ATM Loss of Cell  
Delineation in the Fast mode. Cell boundaries must  
be maintained for proper ATM synchronization, and  
this alarm indicates that the cell beginning and end  
location have been lost.  
LCD INTR indicates an ATM Loss of Cell  
Delineation in the Interleaved mode.  
LOM indicates a Loss of Margin. This means that  
the measured signal-to-noise-ratio (SNR) was  
below the required SNR as set by the DSLAM.  
Use the Graph key to display more ADSL modem  
connection information or Info to return to the  
previous screen.  
ADSL Graph  
Note: This screen is continuously updated in  
Continuous Test Mode.  
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The ADSL Graph presents a graphic display of the  
number of bits transmitted in each ADSL Discrete  
Multi Tone (DMT) frequency bin. ADSL modems  
require wide bandwidth to operate since they  
essentially use 256 separate simultaneous modems,  
each requiring about 4kHz of bandwidth called a  
bin. Each of these mini-modems transmits complex  
symbols (‘baud’) at 4000 symbols per second. Each  
symbol represents from 0 to 15 encoded bits of  
information. The number of encoded bits in each  
symbol depends on the SNR of the modem bin.  
A significant decrease in the number of bits per  
bin can result from ADSL signal attenuation or  
increased noise.  
Examining the bits per bin can indicate the presence  
of interfering signals in certain frequency bands of  
the ADSL spectrum. To identify the bin number, bin  
center frequency, and bits per bin, use the [LEFT]  
and [RIGHT] arrow keys to position the cursor  
on the graph. The upper left box displays the bin  
number (1 – 256) at the cursor position. The upper  
right box displays the number of encoded bits (0  
– 15) transmitted in the selected bin. The lower box  
displays the bin center frequency in kilohertz.  
ADSL Results Save  
You can save all of the results of an ADSL Modem  
test for later upload to a computer (see ‘ADSL  
Results’). After an ADSL test has completed, press  
the [Save] key (camera icon) to save the results.  
The 965DSP will display the Save Results screen as  
follows:  
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The date and the time display the 965DSP “system  
clock.” See the “Set Clock” section on page 12 for  
further information on setting the clock, and also for  
information on the format of the date and time.  
Use the blue keys to enter an alphanumeric ID. The ID  
may have up to fourteen characters. Because there are  
not enough keys for all twenty-six letters, each of the  
number keys (except “1”) also function as letter keys  
for ID entry. Whether a number or letter is entered  
depends on how many times the key is pressed. As an  
example, if the Ohms key is pressed once, the number  
“3” will be displayed. If the same key is pressed  
twice, the letter “d” will be displayed, three times  
for the letter “e” and four times for the letter “f”.  
When the desired number or letter is displayed, press  
any other key to insert the next number or letter.  
This will cause the previously entered characters to  
move to the left making room for the new character.  
If the same key needs to be used multiple times in  
a row (i.e. to enter the sequence ‘ABC2’), press the  
[Up] arrow to insert multiple spaces to the left of the  
cursor. Use the [Left] arrow to position the cursor  
under the first space and enter the first character,  
and then use the [Right] arrow to move the cursor  
under the next space. Insert the next character and  
use the [Right] cursor again to position the cursor  
to the next position. Continue entering numbers or  
letters in this manner until all have been entered. If  
you enter more than 14 characters, the first entered  
character will be discarded. To change or delete any of  
the characters that have been entered, use the [Right]  
or [Left] key to move the cursor under the letter to be  
changed or deleted. To delete the character, press the  
[Down] key. To change the character, press the key of  
the new character once (for a number) or several times  
(for a letter). Once the ID has been entered, press  
the [Enter] key to save the current ADSL test results  
unless the User Info option (see User Info Setup page  
19) is enabled. If User Info is enabled, you will see  
another edit screen as shown below.  
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Edit the Tech ID and Job Number using the  
same procedure described previously. Up to  
14 alphanumeric characters can be entered in  
each field. Use the [Tab] key to jump between  
highlighted boxes. Use the [Setup] key to clear  
both fields. The data entered into each field will  
remain present for every saved result until explicitly  
changed or cleared. In this way information that is  
infrequently changed (Tech ID for instance) does  
not need to be re-keyed every time. These two fields  
are appended to the ADSL Results when they are  
printed or stored in PCLink.  
At least 40 ADSL test results can be saved. The  
percentage of remaining memory for results storage  
is shown in the box at the top of the screen. The  
number of saved TDR or Autotest results does not  
impact the number of ADSL results that can be  
saved.  
ADSL Warning Screens  
ADSL warning screens are intended as informational  
aids and provide additional explanatory data. Warning  
screens can be categorized into four groups: modem  
information, link activation failures, connection lost,  
and timeouts.  
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965DSP Modem Information  
Conditions affecting the internal ADSL modem in  
the 965DSP are displayed via warning screens.  
In the unlikely case that the warning message  
shown above appears, simply exit the ADSL  
Modem application for a few minutes to allow the  
modem to cool down.  
Link Activation Messages  
Error conditions affecting the ADSL modem link  
activation process are displayed as ‘Connection:  
Link Error’ with numeric codes and abbreviated  
text definitions.  
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Common error codes and their causes are listed in  
the table below. Contact 3M Technical Service for  
any undefined codes.  
Numeric  
Code  
Definition  
Meaning  
Combination of requested rate, target noise  
margin, and allowed Power Spectral  
Density is not possible on the line  
Incompatible  
Line Conditions  
0 x 05  
Modem did not connect  
within 40 seconds  
0 x 07  
Connect timeout  
Close timeout  
0 x 08  
0 x 0A  
Modem link not properly closed  
No Lock Possible Unable to lock with the DSLAM  
A failure occurred during the activation  
0 x 0F  
Protocol Error  
process  
A received message during the activation  
process had the wrong format or a CRC  
error  
0 x 14  
Message Error  
Noise incorrectly identified as DSLAM  
activation tone detected on line or else  
errored message received before CRC  
processing began.  
Spurious ATU  
Detected  
0 x 19  
0 x 1E  
0 x 23  
Requested bit  
In G.lite mode, this error indicates that the  
rate too high for DSLAM has incorrectly requested the Fast  
G.Lite  
channel.  
Interleaved  
profile required  
for G.Lite  
In G.Lite mode, this indicates that the  
DSLAM has incorrectly requested the Fast  
channel.  
DSLAM has requested illegal mode during  
'forced' activation sequence.  
0 x 28  
0 x 2D  
Forced silence  
Unselectable  
Cannot achieve common mode of operation  
Operation Mode with DSLAM.  
Connection Lost Messages  
Error conditions causing modem link loss are  
displayed as ‘Connection: Lost’ with numeric codes  
and abbreviated text definitions.  
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Common error conditions and their causes are listed  
in the table below. Contact 3M Technical Service  
for any undefined codes.  
Numeric  
Code  
Meaning  
Definition  
Interruption in the path between the  
modems lasting at least 2.5 seconds  
0 x 41  
Signal Lost  
0 x 50  
0 x 51  
Loss of ADSL framing lasting at  
least 2.5 seconds  
Frame Lost  
Margin Lost  
Required noise margin was lost for  
at least 2.5 seconds  
0 x 53  
0 x 54  
Cell Delineation  
Lost  
ATM cell delineation lost for at  
least 2.5 seconds  
Link Timeout Messages  
Error conditions causing modem timeouts are displayed  
as ‘Connection: Timed Out’ with numeric codes and  
abbreviated text definitions.  
Common error conditions and their causes are listed in  
the table below. Contact 3M Technical Service for any  
undefined codes.  
Numeric  
Code  
Meaning  
Definition  
Illegal parameters or modem not  
ready  
0 x 21  
Open Rejected  
Modem failure detected during  
activation process  
0 x 22  
0 x 07  
0 x 08  
Open Failed  
Modem did not connect within 40  
seconds  
Connect Timeout  
Close Timeout  
Modem link not properly closed  
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DSL Parametric Tests (/SA option only)  
965DSP models which include DSL Parametric  
Tests are identified by the /SA option on their  
Welcome screens. The Welcome screens for the  
965DSP/SA and 965DSP/SA/ADSL are shown  
below.  
For DSL loss and DSL noise measurements (/SA  
option only), you first need to select the type of DSL  
service that you want to test. This automatically  
selects the appropriate line termination impedance  
and noise weighting filter for the selected service.  
Parameters for the different services are indicated in  
the table below.  
Frequency  
Service  
ISDN/IDSL  
HDSL  
Termination  
135 Ω  
Filter  
Range  
E
F
1kHz – 50kHz  
4.9kHz – 245kHz  
20kHz – 1.1MHz  
135 Ω  
ADSL  
100 Ω  
G
Press the [Setup] key to choose a DSL service.  
Use the [Up] and [Down] keys to highlight the  
desired service. Press [Enter] to select the service  
and return to the previous screen.  
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DSL Loss (/SA option only)  
Use this function to measure loss from the far-end to  
near-end using a tone between 20kHz and 1.2MHz.  
You must use a separate instrument to generate the  
tone at the far-end.  
The screen displays the signal level in dBm, the  
frequency of the tone in kHz, the selected service  
type, and the line terminating impedance. Press  
[Enter] to return to the DSL menu.  
DSL Noise (/SA option only)  
Use this function to measure wideband metallic and  
longitudinal noise on a pair. Connect the red and  
black test leads to the pair and green lead to ground.  
Press the [Tab] key to move between metallic noise  
power measurement across the pair and longitudinal  
noise power of the conductors to ground. The  
highlighted reading is ‘live’ and continuously  
updated.  
The screen displays noise power (referenced to  
-90dBm), selected service type, noise weighting  
filter, and the metallic terminating impedance.  
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Spectrum Analyzer (/SA option only)  
This function provides a graphic display of the  
signals and noise on a line over a selected range of  
frequencies. Connect the red and black test leads to  
the pair. Use the [UP] and [DOWN] arrow keys to  
select the frequency span of interest. The endpoints  
of the frequency span bar will change to indicate  
the frequency range. Use the [LEFT] and [RIGHT]  
arrow keys to move the cursor across the screen. The  
frequency of the cursor position appears in the center  
of the span bar.  
The 965DSP continuously analyzes the signals and  
noise present on the pair. The screen displays the  
average power of all the signals and noise in the  
selected span in dBm at the upper left. The actual  
signal level at the cursor position is displayed in dB  
at the upper right.  
Interfering noise signals on a pair often occur  
as the result of crosstalk from other wideband  
services in the same cable. Each wideband service  
type has a unique frequency signature. Use the  
spectrum analyzer to classify the source of the noise  
interference on a pair.  
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Interference Frequency Signatures  
The 965DSP Spectrum Analyzer function provides  
a graphical display of the signals and noise on a line  
over a selected range of frequencies.  
The spectrum analyzer continuously analyzes the  
line and updates the screen as conditions change.  
The screen displays the average power of all signals  
and noise in the selected frequency span in dBm at  
the upper left. The actual signal level at the cursor  
position is displayed in dB at the upper right.  
Interfering noise signals on a pair often occur as the  
result of crosstalk from other wideband services in  
the same cable.  
Each wideband service type has a unique frequency  
signature as shown in the following figures. Use  
the spectrum analyzer to classify the source of  
the noise interference on the pair. Following are  
some examples of the most common frequency  
signatures.  
ISDN Interference  
HDSL Interference  
ADSL Downstream Interference  
ADSL Upstream Interference  
T1 Interference  
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Proper Operation  
The 965DSP Subscriber Loop Analyzer measures  
extremely low noise levels and requires proper  
handling of the test leads to ensure consistent  
measurements. Extend the test leads away from the  
965DSP when conducting DSL tests, and make sure  
that the red and black leads are kept as close together  
as possible to minimize RF noise pickup.  
Note: Do not attempt to conduct DSL noise or loss  
measurements while the external DC charger is  
connected.  
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TDR  
This function shows the pair as a “trace” on the  
screen. TDR measures distance to events based on  
input about the pair.  
TDR Setup  
TDR features a setup function that allows you to enter  
the cable type, gauge and first length. Vp is then  
automatically set from these selections. Press the [Setup]  
key to change the Cable Type, Gauge, or to select either  
minimum first length or last used.  
There are six modes to view a pair: 1) Single Trace to  
view a single pair. 2) Dual Trace to view two pairs at the  
same time. 3) Differential to view the difference between  
two pairs. 4) Crosstalk to view the electrical coupling  
between two pairs. 5) Memory to compare a “live” trace  
with a trace stored in memory. 6) Peak to display a history  
of maximum and minimum values with the live trace.  
Press the [Up] or [Down] keys to move to a desired  
selection. Press the [Enter] key to accept the choice and  
start the measurement.  
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Single Trace  
Connect the red and black test leads to the pair under  
test. Single Trace is used to view a single pair at a  
time.  
Dual Trace  
Connect the red and black test leads to the pair under  
test. Connect the blue and yellow test leads to the  
reference pair.  
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The pair under test is displayed at the top of the  
screen. The reference pair is displayed at the bottom  
of the screen. Any changes in the control parameters  
affect both traces. It is not possible to control each  
trace independently.  
Dual Trace is used to compare two pairs at the same  
time (usually a faulted and a good pair).  
Differential and Crosstalk  
Use the Differential mode to display only the  
differences between two pairs (usually a ‘good’ pair  
and a pair under test).  
Use the Crosstalk mode to display the amplitude and  
location of signals that “cross” from one pair to the  
other, as could be caused by a split.  
For both Differential and Crosstalk, connect the red  
and black test leads to the pair under test. Connect  
the blue and yellow test leads to the reference pair.  
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Memory  
Connect the red and black test leads to the pair under  
test. Memory mode is used to compare a pair under  
test to a stored trace in memory.  
The first screen in memory mode will show a list of  
the ID numbers for all stored TDR traces. Use the [Up]  
and [Down] keys to highlight the desired stored result.  
Press the [Enter] key to select the highlighted result  
and display the stored results list for that ID number  
by type (TDR), date, and time.  
Use the [Up] and [Down] keys to highlight the  
desired stored result. Press the [Enter] key to display  
the stored trace on the bottom of the TDR screen and  
the “live” trace on the top.  
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You may move the cursor by using the [Left] and  
[Right] keys. The control settings for the stored trace  
can be viewed by pressing the [Tab] or [Enter] keys  
but the settings cannot be changed.  
The TDR Memory function includes a Difference  
control, accessible from the memory screen by  
pressing the [Tab] key. The default is Diff Off. Use  
the [Up] or [Down] arrow key to turn Diff on. Diff  
combines the live trace with the stored trace to show  
the difference in the two readings.  
The TDR Memory screen defaults to the control  
settings that were active when the stored trace was  
saved using the “TDR Save” function.  
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Peak  
Use the TDR Peak mode to capture events that may  
be intermittent. This mode continuously detects and  
displays the maximum and minimum traces that  
occur from the time that the mode is first selected.  
The ‘live’ trace is also displayed continuously. As a  
new maximum or minimum trace is detected, it will  
replace the previous one on the display.  
If the pair being tested is stable (no intermittent  
faults), then the minimum, maximum and “live”  
traces should appear as a single trace.  
If any of the control values are changed, the peak  
histories will be erased and new values will begin to  
display.  
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TDR Controls  
The controls described below are valid for all modes  
except the Memory mode. The 965DSP displays the  
controls and other parameters at the bottom of the screen.  
Use the [Tab] and [Enter] key to move forward or  
backward through the TDR controls.  
Use the [Up] and [Down] key to change the parameters  
for the control selected.  
Individual controls and their parameters are described as  
follows:  
Length:  
100 ft, 200 ft, 500 ft, 1 kft, 2 kft, 5 kft, 10 kft, 20kft,  
30 kft  
(30m, 60m, 150m, 300m, 600m, 1.5 km, 3 km, 6 km,  
10 km)  
Length allows you to set the distance (or span) from the left  
side of the screen to the right side. The left side of the screen  
is usually at the test set, and the right side is the furthest  
distance that can be displayed with the length selected.  
Filter: is Out, is In  
Filter allows you to switch in a filter to remove noise. You  
should use the filter if you see noise on the display. Note:  
Switching in the filter may make it difficult to detect  
small events on the cable.  
Pulse Width:  
5 ns, 34 ns, 235 ns, 1600 ns  
Pulse Width allows you to select the width of the pulse  
sent out on the pair. The 965DSP automatically chooses the  
best pulse width for each length selected. Note that you can  
change the pulse width independent of length.  
Use a shorter pulse width to give better resolution of events.  
A shorter pulse width will not go as far on the pair.  
Use a wider pulse width to see further on the pair. Note that  
the resolution of a wider pulse will not be as good as a  
shorter pulse.  
Pulse Width is also displayed at the top right of the display.  
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Gain: 0db, 6db, 12db, 18db, 24db, 30db, 36db,  
42 db, 48db, 54db through 198 db - for a  
total of 34 gain settings.  
Gain allows you to select the vertical gain of the  
TDR. Higher gain will make events look taller on the  
screen and is helpful for finding small faults. The  
gain settings are selected as a db level.  
Vp (Velocity of propagation): 0.50 to 1.00  
(75 to 150 m/uS)  
Vp allows you to adjust the velocity factor  
(“propagation velocity”) of the pair or cable.  
Different cable types have different values of Vp.  
To get the most accurate distance, Vp should be  
set to the exact value for the cable being tested.  
Vp is displayed at the top left of the screen.  
Note: Vp can be displayed in m/uS (see Units  
Setup on page 10 for more information).  
The following is a list of approximate values for  
several cable types and gauges:  
PIC:  
19 AWG  
22 AWG  
24 AWG  
26 AWG  
0.69 (108 m/us)  
0.68 (102 m/us)  
0.67 (100 m/us)  
0.66 (99 m/us)  
JELLY-FILLED:  
19 AWG  
22 AWG  
24 AWG  
26 AWG  
0.66 (102 m/us)  
0.65 (97 m/us)  
0.64 (96 m/us)  
0.63 (94 m/us)  
PULP:  
22 AWG  
24 AWG  
26 AWG  
0.69 (103 m/us)  
0.68 (102 m/us)  
0.67 (100 m/us)  
Water in cable will increase the value of Vp. If the  
cable has water in it, distances will appear shorter  
than they actually are.  
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Zoom: x1, x2, x4, x8, x16  
Zoom allows you to set the horizontal gain of the  
TDR. Higher Zoom will spread out the trace and  
make it easy to identify the start of an event.  
Move Cursor: [Left] [Right]  
Use the [Left] [Right] arrow keys to move the cursor  
across the screen. The distance from the 965DSP  
to the cursor is always shown in the center of the  
distance bar. Always place the cursor to the left side  
of an event to determine distance to the event.  
Note: Always subtract the five foot length of the  
test leads from the distance measurement for  
highest accuracy.  
Distance Bar  
Start  
0
1525 ft  
3000 Stop  
The “Start” and “Stop” numbers shown in the  
distance bar are the distances from the test set to the  
left and right side of the screen.  
The Stop distance may be different from the Length  
selected due to the screen resolution.  
The Start and Stop distances are also affected by  
zooming and panning.  
Panning  
If you move the cursor to the right side of the screen,  
the screen will “pan” or move to the right.  
If you move the cursor to the left side of the screen  
(and the start distance is greater than 0 feet or  
meters), the screen will “pan” to the left.  
Vertical Offset  
If the cursor is moved to a position on the TDR  
trace that is out of viewing range (above the top  
of the screen or below the bottom), the trace is  
shifted up or down to bring it into view. The  
x axis (horizontal) will not move. The vertical  
offset will be maintained until the cursor is moved  
to another point  
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that is out of viewing range or until one of the display  
controls is changed. This is demonstrated below. The  
first screen shows the TDR trace before vertical offset.  
The next screen shows the TDR trace after offset.  
The vertical offset function affects all modes except  
Memory.  
Event Recognition  
“Events” are the “dips” and “peaks” seen on the  
screen caused by faults or changes in the pair.  
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‘Peak’ Events  
Launch Pulse: The first peak on the screen is the  
“launch pulse” which occurs where the 965DSP connects  
to the test leads (at a distance of 0 feet or meters). The  
distance to the cursor includes the five foot length of the  
test leads.  
Open: A clean or partial open will show up as a peak  
on the screen. The “cleaner” the open, the taller the peak.  
A complete open will be the tallest peak (other than the  
launch pulse).You can not see events past a complete  
open.  
Load Coil: A load coil looks very similar to an open. If  
you think there is a load coil on the pair, use the 965DSP  
Load Coil function (in the Toolbox) to verify its presence.  
You can not see events past a load coil.  
‘Dip’ Events  
Fault: A resistance fault will show as a dip on screen.  
The lower the value of resistance, the lower the dip.  
Short: A short (or zero-Ohm resistance fault) will show  
up as the lowest dip on the screen.You cannot see events  
past a short.  
Bridge Tap: A bridge tap will look like a resistance fault  
and an open. (A dip followed by a peak.) The distance  
between the two events is the length of the bridge tap.  
The start of a bridge tap looks like a resistance fault. Use  
the 965DSP Resistance function to measure the resistance  
on the pair. If there is no resistance, and you see a dip  
followed by a peak, you might suspect a bridge tap.  
TDR Save  
You can save only the active “Single Trace” TDR  
screen. First, select the TDR control parameters so the  
screen appears as desired. Press the [Save] key (camera  
icon). The 965DSP will display the Save Results screen  
as follows:  
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The date and time displayed is the 965DSP “system  
clock.” See the “Set Clock” section on page 12  
for further information on setting the clock and for  
information on the format of the date and time.  
Use the blue keys to enter an alphanumeric ID. The  
ID may have up to fourteen characters. Because there  
are not enough keys for all twenty-six letters, each of  
the number keys (except “1”) also function as letter  
keys for ID entry. Whether a number or letter is entered  
depends on how many times the key is pressed. As an  
example, if the Ohms key is pressed once, the number  
“3” will be displayed. If the same key is pressed  
twice, the letter “d” will be displayed, three times  
for the letter “e”, and four times for the letter “f”.  
When the desired number or letter is displayed, press  
any other key to insert the next number or letter.  
This will cause the previously entered characters to  
move to the left making room for the new character.  
If the same key needs to be used multiple times in  
a row (i.e. to enter the sequence ‘ABC2’), press the  
[Up] arrow to insert multiple spaces to the left of the  
cursor. Use the [Left] arrow to position the cursor  
under the first space and enter the first character, and  
then use the [Right] arrow to move the cursor under  
the next space. Insert the next character and use the  
[Right] cursor again to position the cursor to the next  
position. Continue entering numbers or letters in this  
manner until all have been entered. If you enter more  
than 14 characters, the first entered character will be  
discarded. To change or delete any of the characters,  
use the [Right] or [Left] key to move the cursor  
under the letter to be changed or deleted. To delete  
the character, press the [Down] key. To change the  
character, press the key of the new character once (for  
a number) or several times (for a letter). Once the ID  
has been entered, press the [Enter] key to save the  
current TDR trace information unless the User Info  
option (see User Info Setup page 19) is enabled.  
If User Info is enabled, you will see another edit  
screen as shown:  
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Edit the Tech ID and Job Number using the  
same procedure described previously. Up to 14  
alphanumeric characters can be entered in each  
field. Use the [Tab] key to jump between highlighted  
boxes. Use the [Setup] key to clear both fields. The  
data entered into each field will remain present for  
every saved result until explicitly changed or cleared.  
In this way information that is infrequently changed  
(Tech ID for instance) does not need to be re-keyed  
every time. These two fields are appended to the  
TDR trace results when they are printed or stored in  
PCLink.  
At least 200 TDR or mixed TDR/Autotest records  
can be saved. The percentage of remaining memory  
for results storage is shown in the box at the top of  
the screen.  
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dB  
Use this function to measure Loss, Noise, Longitudinal  
Balance, Wideband Loss, or perform a Level Trace.  
Press the [Up] or [Down] keys to move to a test.  
Press the [Enter] key to accept the choice.  
For Loss, Noise and Longitudinal Balance, you  
will first be asked to dial a number (for a quiet line,  
milliwatt line, etc.) before starting the test.  
Connect the test leads as indicated on the left side of  
the screen.  
See “Talk Set” on page 135 for more information  
on dialing numbers. The “Dial Noise” and “Dial  
Longitudinal Balance” screens are the same as  
shown above, except for the screen titles.  
Separate lists of phone numbers are kept for each dB  
function. Press the [Right] key to bypass the dialing  
process and manually measure.  
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Loss  
Use this function to measure the loss from the far-  
end to the near-end using a tone between 200 Hz  
and 20 kHz. You must use a separate instrument to  
generate the tone at the far-end.  
Press the [Tab] key to go to Noise. Press the [Left]  
arrow key to go to Longitudinal Balance. Press  
[Enter] to return to the dB menu. Press [Up] and  
[Down] to adjust the speaker volume. Use the blue  
numeric keys to send DTMF tones.  
Noise  
Use this function to measure the Noise, Power  
Influence, and the calculated Balance of the pair.  
Connect the red and black test leads to the pair and  
the green lead to ground.  
Press the [Tab] key to go to Longitudinal Balance.  
Press the [Left] key to go to Loss. Press [Enter] to  
return to the dB menu. Press [Up] and [Down] to  
adjust the volume. Use the blue numeric keys to  
send DTMF tones.  
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Longitudinal Balance  
Use this function to measure the active Longitudinal  
Balance on the pair. The 965DSP automatically goes  
off-hook to measure Longitudinal Balance.  
Press the [Tab] key to go to Loss. Press the [Left]  
arrow key to go to Noise. Press [Enter] to return to  
the dB menu. Press [Up] and [Down] to adjust the  
speaker volume. Use the blue numeric keys to send  
DTMF tones.  
Wideband Loss  
Use this function to measure the loss of a far-end  
tone between 20 kHz and 1200 kHz. You must use  
a separate instrument to generate the tone at the  
far-end.  
The screen displays the loss in dB, and the frequency  
of the tone in kilohertz. Press [Enter] to return to the  
dB menu.  
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Level Trace  
Use this function to measure and display the AC  
impedance of an inactive pair as a function of  
frequency. This test can be used to analyze a pair  
for loading and bridge tap problems. The result is  
displayed on a graph with relative impedance level  
displayed on the y-axis (in dB) and the frequency on  
the x-axis. Attach the red and black test clips to the  
pair to be analyzed.  
A normal, unloaded line would appear as a slowly  
decreasing line. Bulges or dips may indicate the  
presence of load coils.  
Use the [Right] and [Left] keys to move the cursor  
across the graph. As the cursor is moved, a readout  
of the signal level and frequency will be displayed  
beneath the graph. A value of -3.53 dB corresponds  
to an impedance of 600 ohms at that frequency. 0 dB  
indicates a short-circuit and a large negative value  
corresponds to an open circuit. If part of the graph is  
off of the screen (out of view), use the [Down] key  
to reduce the gain. Use the [Up] key to increase the  
gain. Press the [Enter] key to repeat the test or the  
[Return] key to return to the dB menu.  
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Autotest  
Use this function to perform an automatic sequence  
of tests on an Inactive, Active or Wideband pair. The  
Wideband Autotest requires the use of a Far-end  
Device (FED) such as a 3M FED, FED II, or CTC  
Smart Strap . The Inactive Pair Autotest can be  
run with or without a FED. The Active Pair Autotest  
is performed on a working pair (without a FED)  
using a test line number. Certain Autotest results  
are compared against pass/fail limits to provide a  
quick-look at the pair condition. The pass/fail status  
is indicated in the results box by with an “OK” for  
pass, a “Yield” sign for marginal, and a “Stop” sign  
for fail. Test values are also available for inspection  
in the test value screen. In this screen, values that are  
marginal or have failed are indicated by a highlight  
around the result box. Refer to the tables on pages  
130–131 for the tests that are performed and the tests  
that have pass/fail limits.  
Autotests without a FED  
If a FED has not been previously selected, only  
the Inactive Pair and Active Pair selection will be  
visible. Use the [Up] and [Down] keys to select one  
or the other. If a FED has been previously selected,  
press the [Tab] key to select “None” under FED  
Setup.  
Inactive Pair Autotest (without FED)  
The Inactive Pair screen displays the type of test  
(basic or full), the type of service (POTS), the wire  
gauge, FED select status, and the cable type.  
Press the [Setup] key to change the Inactive pair  
parameters.  
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Use the [Tab] key to select the cable type, test type,  
or wire gauge for editing. Use the [Up] and [Down]  
keys to highlight the desired cable type or wire  
gauge. Press [Enter] to accept the changes and return  
to the previous screen. Use the [Return] key to exit  
without making changes.  
Connect the red test lead to ring of the pair, the black  
lead to the tip, and the green lead to ground. From  
the Auto Menu Screen, press the [Enter] key to start  
the Autotest. The Inactive Pair results screen will  
appear.  
Inactive Pair - Basic Test  
Inactive Pair - Full Test  
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The test result values or pass/fail status will be  
displayed for each test. Press the [Enter] key to  
repeat the test. Press the [Tab] key to view the test  
values for all tests.  
Press the [Tab] key to return to the pass/fail screen or  
[Enter] to retest. Press [Return] to exit.  
Active Pair  
The Active Pair screen displays the Loss and Noise  
test line numbers.  
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Press the [Setup] key to change the Active pair  
parameters.  
Use the [Up] and [Down] keys to select Loss or  
Noise/Longitudinal Balance setup and press the  
[Setup] key.  
The Noise/Longitudinal Balance setup screen is  
identical to the screen above, except for the heading.  
Press the [Tab] key to select the parameter to edit. For  
the dial type and start type selections, use the [Up]  
and [Down] keys to select DTMF or Pulse dialing,  
Loop or Ground Start. If the test line number is  
selected, press the [Setup] key to enter or change the  
number.  
Use the blue keys to enter a number. Press [Enter] to  
accept the entry and return to the previous screen.  
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Connect the red test lead to ring of the pair, the black  
lead to the tip and the green test lead to ground.  
From the Auto Menu Screen, press the [Enter] key  
to start the Autotest. The Active Pair results screen  
will appear.  
The test result values or pass/fail status will be  
displayed for each test. Press the [Enter] key to  
repeat the test. Press the [Tab] key to view the test  
result values for all tests.  
Note: If the Power Influence measurement result  
is greater than 70 dBrnC (-20dBmOp), then Noise  
Balance will be displayed. Otherwise Longitudinal  
Balance will be displayed.  
Press the [Tab] key to return to the pass/fail screen or  
[Enter] to retest.  
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Autotests with a FED  
The 965DSP will perform an Inactive or Wideband  
Autotest with a FED, FED II or SmartStrap. From  
the Auto Menu screen, press the [Tab] key to go to  
the FED setup screen.  
None  
FED  
FED II  
SmartStrap™  
Inactive  
Active  
Wideband  
Yes  
Yes  
No  
Yes  
No  
Yes  
Yes  
No  
Yes  
Yes  
No  
Yes  
Use the [Up] and [Down] keys to select a 3M FED, 3M  
FED II, or the CTC Smart Strap .  
If a CTC Smart Strap is selected, you must also enter  
the pair number to be tested. Use the [Tab] key to  
highlight the Test Pair number box. Use the blue  
keys to enter the desired test pair number. Press the  
[Enter] key to accept the choice and return to the  
Auto Menu.  
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3M™ FED Connection  
Before proceeding with an Autotest the FED must  
be connected at one end of the pair under test.  
The 3M FED and FED II support both Inactive  
(voiceband) and Wideband Autotests. Press the On/  
Off pushbutton twice on the 3M FED to transmit  
an ID tone on the Control pair. This can be used  
to identify the pair at the other end. If an ID tone  
is not needed, the 3M FED can be left off since it  
will be remotely powered up during the Autotest.  
Refer to the 3M FED Instruction Manual for more  
information.  
One Pair FED or FED II Hookup  
Pair 1 Ring (blue)  
FED  
Pair 1 Tip (blue)  
or  
FED II  
Ground (green)  
Two Pair FED II Hookup  
Pair 1 Ring (blue)  
FED II  
Pair 1 Tip (blue)  
Pair 2 Ring (red)  
Pair 2 Tip (red)  
Ground (green)  
Note: Always initially connect the 965DSP test leads  
to Pair 1 when using the FED II in two pair hookup.  
Do not move the test leads to Pair 2 until prompted by  
the 965DSP.  
One Pair FED II Hookup (with isolate)  
Pair 1 Ring (blue)  
Pair 1 Tip (blue)  
CO Ring (yellow)  
CO Tip (yellow)  
Central  
Office  
FED II  
or  
Subscriber  
Ground (green)  
Note: CO Tip and Ring should never be clipped  
together.  
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SmartStrap™ Connection  
The CTC Smart Strap Model C1100 supports  
Inactive Pair testing only and requires a separate,  
good control pair. A Wideband Module Model  
C1110W is required for Wideband Autotest. At the  
far end of the cable, connect the Control Pair (Pair  
0) T and R terminals to the separate control pair  
in the cable. Connect the test pair tip conductor to  
the T terminal of Pair 1 (or higher) on the Smart  
Strap module and the test pair ring conductor to the  
R terminal of the same pair. Connect the Ground  
terminal to ground. Turn on the Smart Strap. Refer  
to the CTC Smart Strap Operator’s Manual for  
more information.  
Dead Pair Test  
SmartStrap  
C1100  
Black Lead  
T
3 Test Pair  
Red Lead  
R
T
R
2 Test Good Pair  
T
R
1 Good Pair  
Blue Lead  
Yellow Lead  
T
R
0 Control Pair  
Green Lead  
Ground  
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Inactive Pair Autotest (with a FED)  
The Inactive Pair screen displays the type of test  
(Basic or Full), the type of service (POTS), the wire  
gauge, the FED type, and the cable type.  
If the FED II has been selected for the Far End  
Device, the user can test Pair 1 by pressing [Enter]  
or test Pair 2 by pressing the right arrow key.  
Note: Always connect the 965DSP test leads  
to Pair 1 regardless of which pair is being tested.  
Pair 2 testing will require the user to move the test  
leads to Pair 2 when prompted.  
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If the CTC Smart Strap has been selected for  
the FED, two additional test leads that are used to  
control the Smart Strap will be shown on the screen.  
Inactive Setup (with FED)  
Press the [Setup] key to change the Inactive pair  
parameters.  
Inactive setup with 3M FED selected  
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Inactive setup with SmartStrap™  
or FED II selected  
Use the [Tab] key to select the cable type, wire  
gauge, test type or longitudinal balance termination  
(FED II or Smartstrap™ only). Use the [Up] and  
[Down] keys to highlight the desired cable type or  
wire gauge. Press [Enter] to accept the changes and  
return to the previous screen. Use the [Return] key to  
exit without making changes.  
Note: For Inactive Autotest with the 3M™ FED II  
and Pair 2 selected, the following screen will  
appear during the FED II initialization process.  
User should move leads to the second pair and press  
[Enter] to continue test.  
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Inactive Pair - Basic Test - Pass/Fail Screen  
Inactive Pair - Full Test - Pass/Fail Screen  
The test result values or pass/fail status will be  
displayed for each test. Press the [Enter] key to  
repeat the test. Press the [Tab] key to view the test  
result values for all tests.  
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Inactive Pair - Basic Test - Value Screen  
Inactive Pair - Full Test - Value Screen  
Press the [Tab] key to return to the pass/fail screen or  
[Enter] to retest. To view the graph of the voice-band  
sweep loss results, press the [Down] key.  
Press [Enter] to return to the previous screen.  
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Wideband Pair (with FED)  
The Wideband Test screen displays the type of test  
(Basic or Full), the type of service (56 KB, 64 KB,  
ISDN, HDSL, T1, E1, ADSL), the wire gauge, the  
FED type and the cable type. If the CTC SmartStrap™  
has been selected for the FED, two additional test  
leads that are used to control the SmartStrap will  
be shown on the screen. If the 965DSP has DSL  
Parametric Test capability (/SA option) and the 3M  
FED II has been selected for the Far End Device, five  
additional service types (HDSL2, HDSL4, H2/4ACC,  
H4NACC and H4RACC) can also be tested.  
Wideband Auto Menu - FED II  
Note: Always connect the 965DSP test leads  
to Pair 1 regardless of which pair is being tested.  
Pair 2 testing will require the user to move the test  
leads to Pair 2 when prompted.  
Wideband Auto Menu - SmartStrap  
Press the [Setup] key to change the Wideband Test  
parameters.  
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Wideband Setup  
Wideband Setup - FED  
Wideband Setup - FED II or SmartStrap  
Use the [Tab] key to select the cable type, test type,  
wire gauge, type of service, or longitudinal balance  
termination (FED II or Smartstrap™ only). Use  
the [Up] and [Down] keys to highlight the desired  
choice. Press [Enter] to accept the changes and  
return to the previous screen. Use the [Return] key  
to exit without making changes.  
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If the 965DSP has DSL Parametric Test capability  
(/SA option), and the 3M FED II has been selected  
for the Far End Device, five additional service  
types are available. These are HDSL2, HDSL4,  
H2/4ACC, H4NACC and H4RACC.  
H2/4ACC is a prequalification/acceptance test  
for HDSL2 or HDSL4 service. This service type  
selection invokes a special set of sweep frequencies  
as well as E, F, and G weighted wideband noise  
measurements. HDSL2 and HDSL4 introduce the  
Loop Attenuation measurement per ANSI T1.418-  
2002 as well as wideband noise measurements.  
Loop Attenuation approximates the Pulse  
Attenuation metric that is measured as part of the  
training sequence for HDSL2/4 modems. H4RACC  
and H4NACC are specific prequalification/  
acceptance tests for Repeatered and Non-Repeatered  
HDSL4 services respectively. They feature Pass/Fail  
analysis of swept Insertion Loss at 50kHz, 90kHz,  
130kHz, and 196kHz.  
Connect the red test lead to ring of the pair, the  
black test lead to the tip, and the green test lead to  
ground. If the CTC SmartStrap is being used as a far  
end device, also connect the yellow test lead to one  
conductor of the control pair and the blue test lead  
to the other conductor. Make certain that the far end  
device is connected to the pair under test at the far-  
end. From the Auto Menu screen, press the [enter]  
key to start the Autotest.  
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Wideband - Basic Test  
Wideband - Full Test  
The Wideband - Full Test includes a resistive balance  
test (using special resistance) that requires a different  
test lead connection. When this part of the Autotest  
is reached, the user will be requested to swap the  
black and green test leads or to skip this test.  
To run this test after the leads have been swapped,  
press the [Enter] key. To skip this test (and not  
change the test lead connection), press the [Tab]  
key. If the resistive balance test is run, be sure to  
properly reconnect the 965DSP test leads to the  
original hookup when the test is complete.  
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The test result values or pass/fail status will be  
displayed for each test. Press the [Enter] key to  
repeat the test. Press the [Down] key to view test  
result values for all tests.  
Press [Enter] to return to the Pass/Fail screen or the  
[Down] key to display the Transmission Data screen.  
Press [Enter] to return to the Pass/Fail screen, the [Up]  
key to return to the VOM Data screen or the [Down]  
key to display the Wideband Swept Loss screen.  
Press [Enter] to return to the previous screen.  
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FED Initialization Error Screens  
The 965DSP performs a test to determine if it can  
communicate with the FED. If this test fails, the  
following warning screen will appear.  
The 965DSP performs a second test to determine if  
the user’s choice of a FED II is correct. If a FED is  
found instead of a FED II, this screen will appear.  
Press [Enter] to return to Auto Menu screen.  
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If the green test lead is not properly connected, the  
following screen will be displayed.  
Check the test lead hookup for the 965DSP and  
the FED. The Autotest can be run with the FED  
connected directly to the 965DSP to determine if  
the cable hookup is causing the problem. Press the  
[Enter] key to return to the Auto Menu screen.  
For the FED II with Pair 2 selected, the 965DSP  
performs another test to verify communication on  
Pair 2. If this screen is displayed, the 965DSP could  
not communicate on Pair 2. If you would like to  
retry this connection press [Tab]. If retry does not  
work, move the leads to Pair 1 and press [Enter] to  
abort and return to the Auto Menu screen.  
If the initialization is successful, the Wideband  
results screen will appear.  
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Autotest Configurations  
The following tables list the tests performed for the  
Inactive Pair, Active Pair and Wideband Tests.  
Test  
Basic  
Full  
Pass/Fail  
Vdc  
Yes  
Yes  
No  
Ohms  
Yes  
Yes  
Yes  
No  
Yes  
Yes  
Yes  
Yes  
Yes  
No  
Yes  
No  
Opens  
Long. Balance  
Load Coil  
Inactive Pair Tests without FED  
Vdc  
Yes  
Yes  
Yes  
Yes  
No  
Yes  
Yes  
Yes  
Yes  
Yes  
No  
No  
Yes  
No  
yes  
No  
Yes  
Yes  
No  
Ohms  
Opens  
Long. Balance  
Voiceband Scope  
Single Tone Loss  
Loop Resistance  
Load Coil  
Yes  
No  
Yes  
Yes  
No  
Inactive Pair Tests with FED  
Vdc  
No  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Loop Current  
Ground Resistance  
Loss  
Noise  
Power Influence  
Long Balance dB  
Noise Balance  
Active Pair Tests (without FED)  
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Test  
Basic  
Full  
Pass/Fail  
Vdc  
Yes  
Yes  
No  
Ohms  
Yes  
Yes  
Yes  
Yes  
No  
Yes  
Yes  
Yes  
Yes  
Yes  
No  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Opens  
Capacitive Balance  
Long. Balance  
Sweep Loss  
Single Tone Loss  
Loop Resistance  
Resistive Balance  
Load Coil  
Yes  
Yes  
No  
No  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Yes  
Wideband Noise*  
Loop Attenuation**  
*Only available in H2/4ACC, HDSL2 and HDSL4 service types  
(965DSP/SA series)  
**Only available in HDSL2 and HDSL4 service types  
Wideband Test (with FED/FED II)  
Service  
Type  
Single Freq. Sweep Freq. (kHz)  
(kHz)  
404, 804, 1004, 1204, 2004, 2804,  
3004 (Hz)  
POTS  
1004 (Hz)  
50 kB  
64 kB  
ISDN  
HDSL  
T1  
28*  
20, 28, 32, 40, 48, 82  
20, 28, 32, 40, 48, 82  
32*  
40*  
20, 28, 32, 40, 48, 60, 70, 82  
20, 30, 50, 70, 90, 110, 130, 196, 400  
200, 400, 500, 700, 772, 1024  
200, 400, 500, 700, 772, 1024  
196*  
772*  
1024*  
E1  
20, 30, 50, 69, 90, 110, 138, 276, 400,  
600, 800, 1000, 1100  
ADSL  
138*, 1100*  
H2/4ACC** 196  
50, 80, 130, 196, 250, 300, 350  
H4RACC** 50, 90, 130  
20, 30, 50, 70, 90, 110, 130, 196, 400  
50, 90, 130,  
H4NACC**  
196  
20, 30, 50, 70, 90, 110, 130, 196, 400  
*Changeable by user  
**965DSP/SA series only  
Inactive & Wideband Loss Frequencies  
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Autotest Save  
You can save all of the results of an Autotest. After  
an Autotest has completed, press the [Save] key  
(camera icon) to save the results. The 965DSP will  
display the Save Results screen as follows:  
The date and time display the 965DSP “system  
clock.” See the “Set Clock” section on page 12  
for further information on setting the clock and for  
information on the format of the date and time.  
Use the blue keys to enter an alphanumeric ID. The  
ID may have up to fourteen characters. Because  
there are not enough keys for all twenty-six letters,  
each of the number keys (except “1”) also function  
as letter keys for ID entry. Whether a number or  
letter is entered depends on how many times the  
key is pressed. As an example, if the Ohms key is  
pressed once, the number “3” will be displayed. If  
the same key is pressed twice, the letter “d” will  
be displayed, three times for the letter “e” and four  
times for the letter “f”. When the desired number or  
letter is displayed, press any other key to insert the  
next number or letter. This will cause the previously  
entered characters to move to the left making room  
for the new character. If the same key needs to  
be used multiple times in a row (i.e. to enter the  
sequence ‘ABC2’), press the [Up] arrow to insert  
multiple spaces to the left of the cursor. Use the  
[Left] arrow to position the cursor under the first  
space and enter the first character, and then use the  
[Right] arrow to move the cursor under the next  
space. Insert the next character and use the [Right]  
cursor again to position the cursor to the next position.  
Continue entering numbers or letters in this manner  
until all have been entered. If you enter more than 14  
characters, the first entered character will be discarded.  
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To change or delete any of the characters that have  
been entered, use the [Right] or [Left] key to move  
the cursor under the letter to be changed or deleted. To  
delete the character, press the [Down] key. To change  
the character, press the key of the new character once  
(for a number) or several times (for a letter). Once  
the ID has been entered, press the [Enter] key to  
save the current Autotest information unless the  
User Info option (see User Info Setup page 19) is  
enabled. If User Info is enabled, you will see another  
edit screen as shown below.  
Edit the Tech ID and Job Number using the same  
procedure described previously. Up to 14 alphanumeric  
characters can be entered in each field. Use the [Tab]  
key to jump between highlighted boxes. Use the  
[Setup] key to clear both fields. The data entered  
in each field will remain present for every saved  
result until explicitly changed or cleared. In this way  
information that is infrequently changed (Tech ID for  
instance) does not need to be re-keyed every time.  
These two fields are appended to the Autotest results  
when they are printed or stored in PCLink.  
At least 200 Autotest or mixed TDR/Autotest records  
can be saved. The percentage of remaining memory  
for results storage is shown in the box at the top of the  
screen.  
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Autotest Results Screen Symbol Definitions  
- DC Volts measurement results  
- Ohms measurement results  
- Opens measurement results  
- Longitudinal balance measurement result  
- Load coil detect/distance to first load coil  
- Loop current measurement result  
- Ground Resistance measurement  
- Single frequency loss measurement result  
- Metallic Voiceband or Wideband noise  
measurement result  
- Power influence measurement result  
- Balance measurement result (longitudinal  
or noise)  
- Noise balance measurement result (Power  
influence - Noise)  
- Loop ohms measurement result  
- Capacitive balance measurement result  
- General pass/fail loss measurement  
- Resistive balance measurement result  
- Voice-band frequency slope measurement  
result  
- HDSL2/4 Loop Attenuation measurement  
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Talk Set  
This function allows you to use the 965DSP as a  
Talk Set on active pairs or to send DTMF tones on  
inactive pairs.  
Connect the red and black leads to the pair for lines  
using Loop Start. Also connect the green lead to  
ground on Ground Start lines.  
This screen displays the last number dialed, the DC  
voltage on the line, and the signal format for dialing.  
The blue keys become number keys in the Talk Set.  
Use the [Setup] key to change the Dial or Start mode  
or to select and edit a stored phone number (see Talk  
Set Setup page 136).  
Use the [Tab] key to switch between on-hook and  
off-hook.  
Use the [Enter] key to dial the number in the display.  
You may also manually enter numbers and they will be  
sent out on the line. You may also get a stored number  
from memory (see Talk Set Setup page 136) and then  
send it.  
Note: Pulse dial can only be used “on-hook.”  
Use the [Right] arrow key to turn the microphone  
on and off. Use the [Up] and [Down] arrow keys to  
adjust the volume. The maximum volume is limited  
in the Talk Set function to prevent unwanted feedback  
(squealing).  
Use the [Return] key to exit the Talk Set before going  
to another function.  
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Talk Set Setup  
Press the [Setup] key to access the telephone  
number directory.  
Use the [Tab] key to highlight a desired menu. Use  
the [Up] and [Down] arrow keys to move to a desired  
telephone number, select the dial mode (DTMF or  
Pulse), and the start mode (Loop or Ground). Use  
the [Enter] key to accept the choice and return to the  
previous screen. For any number highlighted, press  
the [Setup] key to edit the number.  
Use the blue keys to change the number.  
Use the following keys when editing numbers:  
Use  
Use  
or to insert a space to the left of the cursor.  
to delete the character above the cursor.  
Use  
to insert a ‘dash’ at the cursor point.  
Press the [Enter] key to accept the changes and  
return to the previous screen. Use the [Return] key  
to exit without making changes.  
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Care and Maintenance  
Battery Pack  
The 965DSP uses a Nickel Metal Hydride (NiMH) battery  
pack. Typical life of the battery pack is two years.  
To change the battery pack: 1) Loosen the six screws on  
the battery compartment door and remove the door.  
2) Remove the old pack. 3) Unplug the battery connector.  
To install a new battery pack: 1) Plug in the battery  
connector. 2) Place pack in the battery compartment.  
3) Replace the door and tighten the screws.  
Caution: Battery may explode, leak or catch fire  
if exposed to high temperatures or fire. Recycle or  
dispose of properly. To prevent injuries or burns, do  
not allow metal objects to contact or short circuit the  
battery terminals.  
Note: NiMH batteries may be recycled.  
Charging  
The battery pack must be charged on a regular basis.  
You can typically use the 965DSP for up to 12 hours  
between charges. The time between charges may be  
reduced if you use the backlight frequently, use the  
optional /SA or /ADSL features heavily, or if you  
work in very cold weather. Charging time is 4 hours  
MINIMUM. Recommended charging time is overnight  
(12 hours). When the battery is charging, a charging  
indicator appears when you turn on the 965DSP.  
If the battery does not appear to charge fully after an  
overnight charge, simply disconnect the charger, wait  
a few seconds until the charging indicator disappears,  
and reconnect the charger.  
Level of Charge  
The battery icon in the upper right of every screen  
indicates the battery charge. Four black bars in the icon  
indicate full charge. Zero black bars indicate the battery  
pack is very low and should be charged immediately.  
A warning screen appears when there are only five  
minutes of charge left. Charging efficiency is best with a  
temperature between 50°F (10°C) and 86° F (30°C).  
Note: Do not charge the batteries at temperatures  
below 32°F (0°C) or above 104° F (40°C).  
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AC Charger  
Use the AC charger to charge the NiMH Battery  
pack. Plug the AC cord into the AC charger and into  
a power outlet. Plug the DC cord into the 965DSP.  
Make sure that the key on the plug fits properly  
into the slot in the connector. The AC charger is  
meant for charging the NiMH battery pack only.  
Do not use the AC charger to power the 965DSP  
during normal operations.  
DC Charger  
Use the Cigarette Lighter Adapter to charge the  
NiMH battery pack from a vehicle’s battery. This  
adapter is meant for charging the NiHM battery  
pack only and should not be used to power the  
965DSP during normal operations.  
IR Port  
The IR Port at the top of the 965DSP is used for  
downloading new software or uploading test results  
or TDR traces to a PC or printer. A separate IR  
adapter cable is available as an option for each  
application. Refer to ‘Stored Results’ (page 30) for  
directions to print or upload results.  
Battery Holder  
The plastic battery holder that comes with the  
965DSP uses six “AA” alkaline batteries (alkaline  
batteries are not included).  
Use alkaline batteries only when the NiMH battery  
pack is discharged and the AC adapter is not  
available. Typical lifetime of the alkaline battery  
pack is twenty hours of normal use (less if you  
use the backlight frequently, use the optional /SA  
or /ADSL features heavily, or work in very cold  
weather). There is no battery icon displayed if  
alkaline batteries are installed.  
Note: The battery holder has protection against  
accidental charging of alkaline batteries.  
The alkaline battery pack is installed the same way  
as the NiMH battery pack.  
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Test Leads  
The 965DSP comes with a red/black test lead pair, a  
blue/yellow test lead pair, and a separate green test  
lead.  
The red/black and green test leads are used for most  
measurements. The blue/yellow lead pair is used  
with some TDR modes, and the yellow lead is used  
with RFL. The shorting “strap” that comes with the  
965DSP is used with RFL.  
Keep the test leads clean and dry at all times to  
ensure best accuracy of the measurements. Use soap  
and water to clean them if necessary.  
Replacement Items  
You may order any of the following replacement  
items from 3M. Contact 3M Communication Markets  
Division Customer Service at 800 426 8688 for more  
information.  
Accessory  
3M Part Number  
NiMH Battery Pack  
Red/Black Test Lead*  
Blue/Yellow Test Lead*  
Green Test Lead *  
Red/Black Test Lead**  
Blue/Yellow Test Lead**  
Green Test Lead**  
Ground Strap, alligator  
Ground Strap, banana  
AC Adapter, 110/220 V  
Cig Lighter Adapter  
Carrying Case  
80-6108-6473-0  
80-6108-6435-9  
80-6108-6436-7  
80-6108-6437-5  
80-6108-6395-5  
80-6108-6397-1  
80-6108-6399-7  
80-6109-3830-2  
80-6109-3833-6  
80-6109-9059-2  
80-6109-3281-8  
80-6111-7026-9  
Far-end Device (Fed II)  
No Pin  
Bed of Nails  
Adapter, Alkaline Battery  
PC IR Adapter  
80-6111-3261-6  
80-6111-3262-4  
80-6108-6472-2  
80-6109-9197-0  
* 1.5 m alligator clip  
** 1.5 m banana plug  
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Troubleshooting  
Many apparent failures with the 965DSP can be  
corrected by simple procedures.  
Symptom  
Cause  
Solution  
Unit does not turn on  
Discharged battery pack.  
NiMH battery pack old.  
Charge battery pack.  
Replace battery pack.  
Screen goes blank  
Dark lines across screen  
Error Messages  
Battery voltage low.  
Battery voltage low.  
Battery voltage low.  
Charge battery pack.  
Charge battery pack.  
Charge battery pack.  
Inaccurate results  
Battery voltage low.  
Test lead broken.  
Charge battery pack.  
Replace test lead.  
Check connections.  
Improper connections.  
No results  
Test lead broken.  
Replace test lead.  
See on-screen  
hookups.  
Improper connections.  
Resistance <999 MΩ  
Test leads dirty.  
Clean test leads.  
when test leads open.  
Error messages during  
Self-Calibration.  
Test Leads not shorted  
properly when prompted.  
Test leads broken.  
Check connections.  
Check test leads.  
If the above solutions do not fix the problem, the  
965DSP may need repair.  
Please make a note of the conditions when any  
failure occurred and record any error messages that  
may have appeared on the screen. Call 3M Repair  
Service at 800 426 8688 and select Option 2 (in the  
US or Canada), or call your local 3M representative  
in other countries for further details on repair  
service.  
140  
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Specifications  
Size:  
4.6x10.3x3"  
4.6x10.3x3.75”  
(11.7x26x7.6 cm)  
(11.7x26x9.5 cm)  
(\ADSL option):  
Weight:  
(\SA option  
(\ADSL option):  
4.0 lbs  
4.2 lbs  
4.4 lbs  
(1.8 kg)  
(1.9 kg)  
(2 kg)  
Operating Temp:  
Storage Temp:  
0 to 140°F  
(-18 to 60°C)  
(-40 to 75°C)  
-40 to 165°F  
Note: Weight includes softcase and test leads.  
Function  
Range  
Accuracy  
DC Voltage:  
0 to 99.9 V  
100 to 300 V  
1% ± 0.5 V  
3%  
AC Voltage:  
Current:  
0 to 99.9 V  
1% ± 0.5 V  
3%  
100 to 250 V  
0 to 59.9 mA  
60 to 110 mA  
1% ± 0.3 mA  
2%  
Resistance:  
(with CO voltage)  
0 to 9999 Ω  
1% ± 5 Ω  
1% ± 50 Ω  
1%  
0 to 9999 Ω  
10 K to 99.9 KΩ  
100 KΩ to 9.9 MΩ  
10 M to 99 MΩ  
100M to 990 MΩ  
3%  
5%  
10%  
Load Coils:  
0 to 5  
± 1  
Special Resistance:  
Loop resistance:  
0 to 99.9 Ω  
0.1% ± 0.01Ω  
0.2% ± 0.01Ω  
1% ± 0.01Ω  
1% Loop Res  
± 0.01Ω  
100 to 999.9 Ω  
1000 to 7000 Ω  
0 to 99.99 Ω  
Res. Difference:  
Ground Resistance:  
5 to 500 Ω  
1% ± 1Ω  
K-Test:  
Loop Resistance:  
Fault Ratio:  
0 to 7 kΩ  
(Fault Res1) > twice (Fault Res2)  
Resistance to Fault:  
0 to 3.5 k  
Ω
5%  
Opens:  
0 to 3000 ft  
1% ± 3 ft  
(1% ± 1 m)  
3%  
(0 to 1000 m)  
3000 to 10,000 ft  
(1 Km to 3 Km)  
10,000 to 50,000 ft  
(3 Km to 15 Km)  
50,000 to 100,000 ft  
(15 Km to 30 Km)  
(3%)  
5%  
(5%)  
10%  
(10%)  
Precision Tone:  
Wideband Tone:  
ID Tone:  
200 to 20KHz,  
2 %  
-20 to +1 dB, 600 Ω  
1 dB  
20K to 1200KHz  
0 dBm, 135 Ω  
1%  
1 dB  
200 to 1000Hz  
Fixed level (8V pk-pk)  
2%  
± 1V  
RFL:  
Fault Size:  
0 to 20 MΩ  
0 to 7000 Ω  
0 to 99 Ω  
Loop Resistance:  
Resistance to Fault:  
0.1% of RTS  
0.2% of RTS  
± 0.01 Ω  
1% of RTS  
± 0.01 Ω  
100 to 999 Ω  
1000 to 3500 Ω  
(RTS: Resistance to Strap. Distance to fault depends on wire gauge and temp selected.)  
141  
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Function  
Range  
Accuracy  
Loss:  
@600 Ω  
-40 to +10 dBm  
200 to 3000 Hz  
3 kHz to 10 kHz  
10 kHz to 20 kHz  
0.5 dB  
2 Hz  
10 Hz  
20 Hz  
Wideband Loss:  
@135 Ω  
-50 to +2 dBm  
20 kHz to 1200 kHz  
2 dB  
1 %  
Noise Metallic:  
0 to 50 dBrnc  
(-90 to -40 dBm0p)  
2 dB  
Power Influence:  
Longitudinal Balance:  
40 to 100 dBrnc  
(-50 to 10 dBm0p)  
2 dB  
0 to 70 dB  
70 to 85 dB  
2 dB  
--  
TDR:  
Range:  
100, 200, 500, 1000, 2000, 5000 0.6% of range  
10000, 20000, 30000 ft.  
(30, 60, 150, 300, 600, 1500,  
3000, 6000, 10000 m)  
Velocity:  
0.5 to 0.99  
(150 to 299 m/µs)  
Pulse Width: 5 nS, 34 nS,  
235 nS, 1600 nS  
0.01 (1m/µs)  
fixed values  
Modes:  
single trace, dual trace, differential,  
memory, crosstalk, peak  
ISDN (2B1Q):  
Status:  
Block Errors:  
Active or Inactive  
Near- and Far-end  
+/- 1 error  
(Note: Block Errors in US and Canada only)  
ADSL (DMT):  
Status:  
Fast Rate  
Interleaved Rate  
Max Rate  
Margin  
Attenuation  
Power  
Up/Down  
Up/Down  
Up/Down  
Up/Down  
Up/Down  
Up/Down  
Up/Down  
+/- 1 kbps  
+/- 1 kbps  
+/- 1 kbps  
+/- 1dB  
+/- 1dB  
+/- 1 dBm  
——  
Capacity  
Info:  
FEC  
CRC  
HEC  
Up/Down  
Up/Down  
Up/Down  
+/- 1  
+/- 1  
+/- 1  
Alarms:  
LOS  
LOF  
LCD  
LOM  
Down  
Down  
Down  
Down  
——  
——  
——  
——  
DSL Loss:  
@100/135 Ω  
-75 to +5 dBm  
20 kHz to 1200 kHz  
1 dB  
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DSL Noise:  
Noise Weighting Filters:  
E Filter (ISDN/IDSL) 1 kHz to 50 kHz  
F Filter (HDSL)  
G Filter (ADSL)  
4.9 kHz to 245 kHz  
20 kHz to 1.1 MHz  
Metallic (100/135 Ω)  
E Filter (ISDN/IDSL) 10 to 90 dBm  
F Filter (HDSL)  
G Filter (ADSL)  
2dB  
2dB  
2dB  
20 to 90 dBm  
30 to 90 dBm  
Longitudinal  
E Filter (ISDN/IDSL) 40 to 120 dBm  
F Filter (HDSL)  
G Filter (ADSL)  
2dB  
2dB  
2dB  
50 to 120 dBm  
60 to 120 dBm  
Spectrum Analyzer:  
Frequency Range:  
Frequency Spans:  
10 kHz to 1.8 Mz,  
120 kHz, 240 kHz,  
465 kHz, 1 MHz, 2 MHz  
-90 to +10 dBm  
1% of span  
Dynamic Range:  
Frequency Resolution:  
Input Impedance:  
100 Ω  
Generally Accepted Criteria of  
Plain Old Telephone Service (POTS) service  
(US and Canada)  
Parameter  
Current  
Loss  
Acceptable  
>23  
Marginal  
20 to 23  
Unacceptable  
<20  
>8.5  
<50  
mA  
dB  
dB  
<8.5  
Balance  
>60  
50 to 60  
<20  
<-70  
20 to 30  
-70 to -60  
>30  
>-60  
dBrnC  
dBmOp  
Noise  
Power  
Influence  
<80  
<-10  
80 to 90  
-10 to 0  
>90  
>0  
dBrnC  
dBmOp  
Ground  
Resistance*  
<25  
>3M  
>59  
>25  
<300K  
<50  
Ohms  
Ohms  
dB  
Insulation  
Resistance  
300K to 3M  
50 to 59  
Longitudinal  
Balance  
* Note: Ground Resistance can not be measured on “floating tip” or “floating  
A” switches such as the AT&T #5ESS.  
Note: All specifications are based on information believed  
to be reliable, but the accuracy or completeness thereof is  
not guaranteed. Specifications for this product are subject to  
change without notice.  
143  
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Self-Test Board  
A self-test board is included with the 965DSP to  
verify the performance of Opens and RFL. This  
is particularly important if operating conditions  
(shock, temperature, etc.) have changed and you  
want to check the unit's accuracy.  
Check Opens performance: To verify Opens, connect  
the red test lead to the “R” terminal, and the black test  
lead to the “B” terminal. Press the [Opens] key on the  
965DSP. You should see the following readings for  
different types of cable (US and Canada).  
Note: Do not connect the green test lead to the “G”  
terminal of the self-test board when checking Opens  
performance. The ‘Red to Green’ measurement will  
not read correctly.  
Measurement  
Type of Cable (US and Canada)  
Capacity Aircore Jelly-filled  
395 ft  
350 ft  
Red to Green  
or  
Black to Green  
MIN  
MAX .011 uF  
MIN 9.35 nf  
9.35 nf  
(120 m)  
(107 m)  
450 ft  
(137 m)  
400 ft  
(122 m)  
595 ft  
(181 m)  
595 ft  
(181 m)  
Red  
to  
Black  
680 ft  
(207 m)  
680 ft  
(207 m)  
MAX .011 uF  
144  
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Check RFL performance: To verify RFL, connect  
the red test lead to “R,” the black test lead to the “B,”  
the green lead to “G,” and the yellow lead to “Y.”  
Press the [RFL] key on the 965DSP. Press the  
[SETUP] key, enter 70° F (21° C) for temperature.  
Press the [ENTER] key to accept. Select Separate Pair  
hookup, then continue. You should see the following  
readings for different wire gauges (US and Canada).  
AWG  
DTS  
DTF  
max  
DSTF  
min  
(ft/m)  
max  
min  
(ft/m) (ft/m)  
min  
(ft/m)  
max  
(ft/m)  
(ft/m)  
11910  
12290  
1170 1230 10730 11070  
19  
22  
24  
25  
26  
(3630) (3747) (357) (375) (3271) (3375)  
5986  
6171  
592  
613  
5393  
5559  
(1825) (1881) (180) (187) (1644) (1695)  
3755 3871 371 385 3383 3488  
(1145) (1180) (109) (117) (1031) (1063)  
2970  
(905)  
3063  
(934)  
293  
(89)  
305  
(93)  
2676  
(816)  
2759  
(841)  
2347  
(716)  
2420  
(738)  
232  
(71)  
240  
(73)  
2114  
(645)  
2180  
(665)  
1479  
(451)  
1526  
(465)  
146  
(44)  
152  
(46)  
1332  
(406)  
1375  
(419)  
28  
Ohms  
99.3  
102.5  
9.8  
10.2  
89.5  
92.3  
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Important Notice  
All statements, technical information, and recommendations  
related to 3M’s products are based on information believed to  
be reliable, but the accuracy or completeness is not guaranteed.  
Before using this product, you must evaluate it and determine if it  
is suitable for your intended application. You assume all risks and  
liability associated with such use. Any statements related to the  
product which are not contained in 3M’s current publications, or  
any contrary statements contained on your purchase order shall  
have no force or effect unless expressly agreed upon, in writing,  
by an authorized officer of 3M.  
Warranty; Limited Remedy; Limited Liability.  
This product will be free from defects in material and manufacture  
for a period of one (1) year from the time of purchase. 3M MAKES  
NO OTHER WARRANTIES INCLUDING, BUT NOT LIMITED  
TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR  
FITNESS FOR A PARTICULAR PURPOSE. If this product is  
defective within the warranty period stated above, your exclusive  
remedy shall be, at 3M’s option, to replace or repair the 3M product  
or refund the purchase price of the 3M product. Except where  
prohibited by law, 3M will not be liable for any indirect, special,  
incidental or consequential loss or damage arising from this  
3M product, regardless of the legal theory asserted.  
Communication Markets Division  
3M Telecommunications  
6801 River Place Blvd.  
Austin, Texas 78726-9000  
© 3M 2005  
78-8130-7429-7-F  
800-426-8688  
www.3M.com/telecom  
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