3Com Switch DUA1770 0AAA04 User Manual

®
SuperStack 3  
Switch 4900 Series  
Getting Started Guide  
Switch 4900 (3C17700)  
Switch 4900 SX (3C17702)  
Switch 4924 (3C17701)  
Switch 4950 (3C17706)  
Part No. DUA1770-0AAA04  
Published August 2002  
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ABOUT THIS GUIDE  
Related Documentation  
9
Switch — Rear View Detail 18  
Unit Information Label 19  
Power Socket 19  
2 INSTALLING THE SWITCH  
Package Contents 22  
Choosing a Suitable Site 22  
Rack-mounting 23  
Placing Units On Top of Each Other 24  
Creating an XRN Distributed Fabric 24  
How To Interconnect Units 25  
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Solving Software Upgrade Problems 58  
Null Modem Cable 69  
3Com Knowledgebase Web Services 75  
3Com FTP Site 76  
Support from 3Com 77  
Email Support 77  
Returning Products for Repair 79  
INDEX  
REGULATORY NOTICES  
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ABOUT THIS GUIDE  
This guide provides all the information you need to install and use the  
following Switches in their default state:  
SuperStack® 3 Switch 4900 (3C17700)  
SuperStack® 3 Switch 4900 SX (3C17702)  
SuperStack® 3 Switch 4924 (3C17701)  
SuperStack® 3 Switch 4950 (3C17706)  
This guide is intended for use with all the 4900 Series Switches listed  
above. For illustrative purposes all pictures and example screens show the  
4900 model, however, all procedures apply to all the other Switches listed  
unless otherwise stated.  
The guide is intended for use by network administrators who are  
responsible for installing and setting up network equipment;  
consequently, it assumes a basic working knowledge of LANs (Local Area  
Networks).  
If the information in the release notes that are shipped with your product  
differ from the information in this guide, follow the instructions in the  
release notes.  
Most user guides and release notes are available in Adobe Acrobat  
Reader Portable Document Format (PDF) or HTML on the 3Com  
World Wide Web site:  
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8
ABOUT THIS GUIDE  
Conventions  
Table 1 and Table 2 list conventions that are used throughout this guide.  
Table 1 Notice Icons  
Icon  
Notice Type  
Description  
Information note Information that describes important features or  
instructions.  
Caution  
Warning  
Information that alerts you to potential loss of data or  
potential damage to an application, system, or device.  
Information that alerts you to potential personal  
injury.  
Table 2 Text Conventions  
Convention Description  
Screen displays This typeface represents information as it appears on the  
screen.  
Syntax  
The word “syntax” means that you must evaluate the syntax  
provided and then supply the appropriate values for the  
placeholders that appear in angle brackets. Example:  
To change your password, use the following syntax:  
system password <password>  
In this example, you must supply a password for <password>.  
Commands  
The word “command” means that you must enter the  
command exactly as shown and then press Return or Enter.  
Commands appear in bold. Example:  
To display port information, enter the following command:  
bridge port detail  
The words “enter”  
and “type”  
When you see the word “enter” in this guide, you must type  
something, and then press Return or Enter. Do not press  
Return or Enter when an instruction simply says “type.”  
Keyboard key names If you must press two or more keys simultaneously, the key  
names are linked with a plus sign (+). Example:  
Press Ctrl+Alt+Del  
Words in italics  
Italics are used to:  
Emphasize a point.  
Denote a new term at the place where it is defined in the  
text.  
Identify menu names, menu commands, and software  
button names. Examples:  
From the Help menu, select Contents.  
Click OK.  
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Related Documentation  
9
Related  
Documentation  
In addition to this guide, each Switch documentation set includes the  
following:  
SuperStack 3 Management Quick Reference Guide  
This guide contains:  
a list of software features supported by each Switch.  
a summary of the web interface and command line interface  
commands for the Switch.  
Release Notes  
These notes provide information about the current software release,  
including new features, modifications, and known problems.  
SuperStack 3 Switch Implementation Guide  
This guide contains information on the features supported by your  
Switch and how they can be used to optimize your network. It is  
supplied in PDF format on the CD-ROM that accompanies the Switch.  
Management Interface Reference Guide  
This guide provides detailed information about the web interface and  
command line interface that enable you to manage the Switch. It is  
supplied in HTML format on the CD-ROM that accompanies the  
Switch.  
There are other publications you may find useful:  
Documentation accompanying the Advanced Redundant Power  
System.  
Documentation accompanying the Expansion Modules.  
Documentation accompanying 3Com Network Supervisor. This is  
supplied on the CD-ROM that accompanies the Switch.  
Accessing Online  
Documentation  
The CD-ROM supplied with your Switch contains the following online  
documentation:  
SuperStack 3 Switch Implementation Guide (PDF format)  
SuperStack 3 Switch Management Interface Reference Guide (HTML  
format)  
Other documentation relating to the Switch 4900 Series (PDF format)  
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10  
ABOUT THIS GUIDE  
To access the online documentation from the CD-ROM:  
1 Insert the CD-ROM into the relevant CD-ROM drive. If your PC has  
auto-run enabled, a splash screen will be displayed automatically.  
2 Select the Documentation section from the contents page.  
If the online documentation is to be accessed from a local drive or server,  
you will need to access the CD-ROM contents via the root directory and  
copy the files from the CD-ROM to a suitable directory.  
The HTML Reference Guide is stored in the Docs/referenceguide  
on the CD-ROM. The documentation is accessed using the index.htm  
file.  
The PDF Implementation Guide is stored in the  
Docs/implementationdirectory of the CD-ROM.  
3Com recommends that you copy the Docs/referenceguide  
directory as a whole to maintain the structure of the files.  
Product  
Registration  
You can register your SuperStack 3 Switch on the 3Com Web site to  
receive up-to-date information on your product:  
Documentation  
Comments  
Your suggestions are very important to us. They will help make our  
documentation more useful to you. Please e-mail comments about this  
document to 3Com at:  
Please include the following information when commenting:  
Document title  
Document part number (on the title page)  
Page number (if appropriate)  
Example:  
Part Number DUA1770-0AAA0x  
SuperStack 3 Switch 4900 Series Getting Started Guide  
Page 21  
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INTRODUCING THE  
SUPERSTACK 3 SWITCH 4900 SERIES  
1
This chapter contains introductory information about the Switch 4900,  
covers summary information about the hardware.  
The information for all the Switches in the Switch 4900 Series is the same  
unless otherwise stated.  
About the Switches  
Summary of Hardware Features  
Switch — Front View Detail  
100/1000BASE-T and 10/100/1000BASE-T Ports  
1000BASE-SX Ports  
GBIC Ports  
LEDs  
Switch — Rear View Detail  
Unit Information Label  
Power Socket  
Redundant Power System Socket  
Console Port  
Expansion Module Slot  
Default Settings  
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12  
CHAPTER 1: INTRODUCING THE SUPERSTACK 3 SWITCH 4900 SERIES  
About the Switches  
The Switch 4900 connects your existing 100 Mbps devices and  
high-performance workgroups with a 1000 Mbps copper backbone or  
server connection.  
The Switch 4900 SX connects your existing 1000 Mbps devices and  
high-performance workgroups with a 1000BASE-SX fiber backbone or  
server connection.  
The Switch 4924 connects your existing 10 Mbps and 100 Mbps  
devices and high-performance workgroups to a 1000 Mbps copper  
backbone or server connection.  
The Switch 4950 is a 10/100/1000 Mbps mixed media device that  
allows you to connect your existing 10/100/1000 Mbps devices and  
high-performance workgroups to a fiber or copper gigabit backbone  
or server connection.  
You can also interconnect any combination of two Switches from the  
SuperStack® 4900 Series or 3Com Switch 4050/4060 range to create an  
XRN Distributed Fabric. This allows you to create a highly resilient core  
around which you can build your network. For more information about  
interconnecting Switches, see “Creating an XRN Distributed Fabric” on  
page 24. For more information about 3Com XRN Technology and how to  
use it in your network, refer to the Implementation Guide on the  
CD-ROM that accompanies the Switch.  
For information about using the software features of the Switch, refer to  
the “SuperStack 3 Switch Management Interface Reference Guide” on  
the CD-ROM that accompanies the Switch.  
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About the Switches  
13  
Summary of Table 3 summarizes the hardware features that are supported by the  
Hardware Features Switches.  
Table 3 Hardware features  
Feature  
Switch 4900 Series  
Fast Ethernet  
and Gigabit  
Ethernet Ports  
Switch 4900: 12 Auto-negotiating 100BASE-TX/1000BASE-T  
ports  
Switch 4900 SX: 12 Auto-negotiating 1000BASE-SX ports  
Switch 4924: 24 Auto-negotiating  
10BASE-T/100BASE-TX/1000BASE-T ports  
Switch 4950: 12 Auto-negotiating  
10BASE-T/100BASE-TX/1000BASE-T, 6 1000BASE-SX and  
6 GBIC ports  
Addresses  
Up to 12,000 supported  
Up to 64 permanent entries  
Forwarding  
Modes  
Store and Forward  
Duplex Modes  
Half duplex only supported on  
10BASE-T/100BASE-TX/1000BASE-T ports in 10/100 Mbps  
mode  
All 1000 Mbps ports are full duplex only  
Flow Control  
Supported on all ports  
Smart  
auto-sensing  
Supported on all 10BASE-T/100BASE-TX/1000BASE-T ports  
Not supported on 1000BASE-SX and GBIC ports  
Traffic  
Prioritization  
Supported (IEEE Std 802.1D, 1998 Edition)  
Four traffic queues per port  
Layer 3  
Switching  
Support for wire-speed IP routing  
RPS Support  
XRN Support  
Mounting  
Connects to SuperStack 3 Advanced Redundant Power System  
(ARPS) (3C16071B)  
eXpandable Resilient Networking (XRN) support. Allows  
interconnection of two units to create a Distributed Fabric.  
19-inch rack or stand-alone mounting  
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14  
CHAPTER 1: INTRODUCING THE SUPERSTACK 3 SWITCH 4900 SERIES  
Switch Front  
View Detail  
Figure 1 Switch 4900 — front view  
Figure 2 Switch 4900 SX — front view  
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Switch — Front View Detail  
15  
Figure 3 Switch 4924 — front view  
Figure 4 Switch 4950 — front view  
WARNING: RJ-45 Ports. These are shielded RJ-45 data sockets. They cannot  
be used as standard traditional telephone sockets, or to connect the unit to a  
traditional PBX or public telephone network. Only connect RJ-45 data  
connectors, network telephony systems, or network telephones to these  
sockets.  
Either shielded or unshielded data cables with shielded or unshielded  
jacks can be connected to these data sockets.  
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16  
CHAPTER 1: INTRODUCING THE SUPERSTACK 3 SWITCH 4900 SERIES  
100/1000BASE-T and The 100BASE-TX/1000BASE-T and 10BASE-T/100BASE-TX/1000BASE-T  
10/100/1000BASE-T ports have RJ-45 connectors and are configured as Auto MDIX  
Ports (cross-over).  
The default state for these ports is auto-negotiation enabled, where the  
speed, duplex and flow control modes of a link are automatically  
detected to provide the highest available bandwidth with the link partner.  
Alternatively, auto-negotiation can be disabled. These ports can be  
manually configured to 10 Mbps half duplex (if supported), 100 Mbps  
half duplex, 10 Mbps full duplex (if supported), or 100 Mbps full duplex.  
It is not possible to manually configure a 1000BASE-T link as  
auto-negotiation is mandatory in the 1000BASE-T standard.  
The maximum segment length is 100 m (328 ft) over Category 5 twisted  
pair cable.  
1000BASE-T operation only supports full-duplex mode.  
10BASE-T (10 Mbps) is only supported on Switch 4924 and 4950.  
1000BASE-SX Ports The default state for these ports is auto-negotiation enabled, where the  
speed, duplex and flow control modes are negotiated. As the speed and  
duplex modes are fixed by the media type, only the flow control is  
negotiated with the link partner. Alternatively, auto-negotiation can be  
disabled and the flow control setting can be manually configured.  
1000BASE-SX ports do not support auto-negotiation of speed and only  
support full duplex mode.  
GBIC Ports GBIC ports support fiber Gigabit Ethernet short-wave (SX), long-wave  
(LX) and long-haul (LH70) GBIC transceivers in any combination. This  
offers you the flexibility of using GBIC transceivers to provide connectivity  
between the Switch and remote 1000 Mbps workgroups or to create a  
high capacity aggregated link backbone connection.  
The default state for these ports is auto-negotiation enabled, where the  
speed, duplex and flow control modes are negotiated. As the speed and  
duplex modes are fixed by the media type, only the flow control is  
negotiated with the link partner. Alternatively, auto-negotiation can be  
disabled and the flow control setting can be manually configured.  
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Switch — Front View Detail  
17  
LEDs Table 4 lists LEDs visible on the front of the Switch, and how to read their  
status according to color. For information on using the LEDs for problem  
solving, see “Checking for Correct Operation of LEDs” on page 26.  
Table 4 LED behavior  
LED  
Color  
Indicates  
Port Status LEDs  
Packet  
Status  
Yellow  
Off  
Packets are being transmitted/received on the port.  
No packets are being transmitted/received on the port.  
Green  
A high speed (1000 Mbps) link is present, and the port  
is enabled.  
Green flashing A high speed (1000 Mbps) link is present, but the port  
is disabled.  
Yellow  
A low speed (100 Mbps on 4900, 10/100 Mbps on  
4924/4950) link is present, and the port is enabled.  
(Not applicable on 4900 SX.)  
Yellow flashing A low speed (100 Mbps on 4900, 10/100 Mbps on  
4924/4950) link is present, but the port is disabled.  
(Not applicable on 4900 SX.)  
Off  
No link is present.  
Module Status LEDs  
Green  
The Module is installed and supported. The Link Status  
has been determined for a single port Module.  
Yellow  
The Module is installed and supported. The Module  
has multi-ports or there is no Link for a single port  
Module.  
Yellow flashing The Module is installed but not supported. Note that  
the Switch will continue to operate normally.  
Off  
The Module is not installed.  
Unit LEDs  
1–4  
Green  
Determines the identity of the Switch when  
interconnected to another Switch to create an XRN  
Distributed Fabric and that a link is present.  
Off  
A fault has occurred.  
Power/Self Test LED  
Green  
The Switch is powered-up and operating normally.  
Green flashing The Switch is either downloading software or is  
initializing (which includes running a Power On Self  
Test).  
Yellow  
Off  
The Switch has failed its Power On Self Test.  
The Switch is not receiving power.  
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18  
CHAPTER 1: INTRODUCING THE SUPERSTACK 3 SWITCH 4900 SERIES  
LED  
Layer 3 LED  
Green  
Off  
Color  
Indicates  
The Switch software supports Layer 3.  
The Switch software does not support Layer 3.  
Switch — Rear  
View Detail  
Figure 5 Switch 4900 — rear view  
Figure 6 Switch 4900 SX — rear view  
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Switch — Rear View Detail  
19  
Figure 7 Switch 4924 — rear view  
Figure 8 Switch 4950 — rear view  
Unit Information This label shows the following:  
Label  
The 3Com product name of the Switch  
The 3Com 3C number of the Switch  
The unique MAC address (Ethernet address) of the Switch  
The serial number of the Switch  
You may need this information for fault reporting purposes.  
Power Socket The Switch automatically adjusts its power setting to any supply voltage  
in the range 90-240 VAC.  
Redundant Power To protect against internal power supply failure, you can use this socket  
System Socket to connect a SuperStack 3 Advanced Redundant Power System (RPS) to  
the Switch. See “Connecting a Redundant Power System” on page 27.  
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20  
CHAPTER 1: INTRODUCING THE SUPERSTACK 3 SWITCH 4900 SERIES  
Console Port The console port allows you to connect a terminal and perform remote or  
local out-of-band management. The console port uses a standard null  
modem cable and is set to auto-baud (up to a maximum of 19200 baud),  
8 data bits, no parity and 1 stop bit.  
Expansion Module You can use this slot to install an Expansion Module. Contact your  
Slot supplier for further information on the range of Expansion Modules  
supported by your Switch.  
WARNING: When an Expansion Module is not installed, ensure the  
blanking plate is fitted by tightening all screws with a suitable tool.  
Default Settings  
Table 5 shows the default settings for the Switches. If you initialize one of  
the Switch units, it is returned to these defaults.  
Table 5 Default Setting  
Feature  
Switch 4900 Series  
Enabled  
Port Status  
Port Speed  
Auto-negotiated  
Auto-negotiated  
Auto-negotiated  
Enabled  
Duplex Mode  
Flow Control  
Broadcast Storm Control  
High threshold: 3000 broadcast frames per  
second — Notify and filter  
Low threshold: 1500 broadcast frames per  
second — Notify and unfilter  
Virtual LANs (VLANs)  
All ports belong to the untagged Default VLAN  
(VLAN 1)  
Multicast Filtering  
IGMP filtering enabled  
Enabled  
Rapid Spanning Tree Protocol  
Link Aggregation Control  
Protocol (LACP)  
Enabled  
Smart Auto-sensing  
Switch 4900, 4924, and 4950: Enabled  
Switch 4900 SX: Not applicable  
IP Address  
169.254.100.100*  
Subnet Mask  
255.255.0.0  
* This default IP address is used if the unit is operating in standalone mode, and/or no other  
Switches on the network have this IP address. If this default IP address is already in use then the  
Switch detects this and configures itself with an IP address in the range 169.254.1.0 to  
169.254.254.255.  
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INSTALLING THE SWITCH  
2
Switch. It covers the following topics:  
Package Contents  
Choosing a Suitable Site  
Rack-mounting  
Placing Units On Top of Each Other  
Creating an XRN Distributed Fabric  
The Power-up Sequence  
Switch 4950 — GBIC Operation  
WARNING: Safety Information. Before installing or removing any  
components from the Switch or carrying out any maintenance  
procedures, you must read the safety information provided in Appendix A  
of this guide.  
AVERTISSEMENT: Consignes de sécurité. Avant d'installer ou d'enlever  
tout composant du Switch ou d'entamer une procédure de maintenance,  
lisez les informations relatives à la sécurité qui se trouvent dans  
l'Appendice A de ce guide.  
VORSICHT: Sicherheitsinformationen. Bevor Sie Komponenten aus  
dem Switch entfernen oder dem Switch hinzufuegen oder  
Instandhaltungsarbeiten verrichten, lesen Sie die  
Sicherheitsanweisungen, die in Anhang A in diesem Handbuch  
aufgefuehrt sind.  
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22  
CHAPTER 2: INSTALLING THE SWITCH  
Package Contents  
Switch unit  
CD-ROM  
This Guide  
Management Quick Reference Guide  
Release Notes  
Warranty Flyer  
Power Cord  
2 x securing brackets  
6 x screws  
4 x rubber feet  
Choosing a Suitable  
Site  
The Switch is suited for use in an internal wiring closet, a network room,  
or telecommunications room, where it can be mounted in a standard  
19-inch equipment rack, or free-standing.  
CAUTION: Ensure that the ventilation holes are not obstructed.  
To ensure this product provides optimum performance, high speed fans  
are used to provide ventilation. These fans have a high audible output.  
When deciding where to position the Switch, ensure that:  
Cabling is located away from:  
sources of electrical noise such as radios, transmitters and  
broadband amplifiers.  
power lines and fluorescent lighting fixtures.  
The Switch is accessible and cables can be connected easily.  
Water or moisture cannot enter the case of the Switch.  
Air flow is not restricted around the Switch or through the vents in the  
side of the Switch. 3Com recommends that you provide a minimum of  
25 mm (1 in.) clearance.  
Air temperature around the Switch does not exceed 40 °C (104 °F).  
If the Switch is installed in a 19-inch rack or closed assembly its local air  
temperature may be greater than room ambient temperature.  
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Rack-mounting  
23  
The air is as free from dust as possible.  
The unit is installed in a clean, air conditioned environment.  
No more than four Switch units are placed on top of one another, if  
the units are free-standing.  
The Switch is situated away from sources of conductive (electrical)  
dust, for example laser printers.  
The AC supply used by the Switch is separate to that used by units  
that generate high levels of AC noise, for example air conditioning  
units and laser printers.  
Rack-mounting  
The Switch is 1.5U and will fit in most standard 19-inch racks. However,  
as each Switch requires a shelf or runner to support its weight, you may  
need to allow a 2U space within the rack for each Switch.  
WARNING: The Switch should only be used in a rack if it is mounted on  
runners, a shelf, or a tray to support the weight. The rack-mount kits  
alone are not sufficient to support the weight of the switch. The rack-  
mount kits must not be used to suspend the Switch from under a table or  
desk, or attach it to a wall.  
CAUTION: Disconnect all cables from the Switch before continuing.  
Remove all self adhesive pads from the underside of the Switch if they  
have been fitted.  
CAUTION: You must use a shelf or support that will not obstruct the air  
flow through the side panels of the Switch.  
To rack-mount your Switch:  
1 Place the Switch the right way up on a hard flat surface, with the front  
facing towards you.  
2 Locate a securing bracket over the mounting holes on one side of the  
Switch, as shown in Figure 9.  
3 Insert the three screws and tighten with a suitable screwdriver.  
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24  
CHAPTER 2: INSTALLING THE SWITCH  
Figure 9 Fitting a bracket for rack-mounting  
You must use the screws supplied with the securing brackets. Damage  
caused to the unit by using incorrect screws invalidates your warranty.  
4 Repeat steps 2 and 3 for the other side of the Switch.  
5 Insert the Switch into the 19-inch rack and secure with suitable screws  
(not provided). Ensure that ventilation holes are not obstructed.  
6 Connect network cabling.  
Placing Units On  
Top of Each Other  
If the Switch units are free-standing, up to four units can be placed one  
on top of the other. If you are mixing a variety of SuperStack® 3 Switch  
and Hub units, the smaller units must be positioned at the top.  
If you are placing Switch units one on top of the other, you must use the  
self-adhesive rubber pads supplied. Apply the pads to the underside of  
each Switch, sticking one in the marked area at each corner. Place the  
Switch units on top of each other, ensuring that the pads of the upper  
unit line up with the recesses of the lower unit.  
Creating an XRN  
Distributed Fabric  
Switch 4900 Series units and 3Com Switch 4050/4060 units can be  
interconnected to create an XRN Distributed Fabric and then treated as a  
single manageable unit with one IP address. A combination of any two of  
these units is allowed to be interconnected.  
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Creating an XRN Distributed Fabric  
25  
How To Interconnect To interconnect any two Switch 4900 Series or Switch 4050/4060 units  
Units you will need to order the XRN Interconnect Module Kit (3C17715). The  
kit consists of two XRN Interconnect Modules and an Interconnect Cable.  
Both Switches must have an unused expansion slot to allow an  
Interconnect Module to be fitted.  
Figure 10 Interconnecting two Switch 4900 units  
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12  
RE  
CT  
Console  
(max) 19200,,
ax) 19200,8,
Unit  
1
1
2
2
n
it  
Unit  
n
it  
Activity  
ctiv  
S/N: XXXX/7XXXXXXXXX  
N
:
X
it  
y
X
X
X
/7  
X
X
Status  
tatu  
X
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s
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XRN Inter  
connect Module (3C17
)
For information on ordering the XRN Interconnect Kits contact your  
supplier. For illustrations and information on how to install the XRN  
Interconnect Kits, refer to the user documentation that accompanies  
these Kits.  
Rules For This information is also provided in the user documentation that  
Interconnecting Units accompanies the XRN Interconnect Kits.  
The maximum number of Switch units that can be interconnected is  
two.  
XRN Interconnect Modules are NOT hot-swappable or hot-insertable.  
Ensure that the Switch is powered off before inserting or removing an  
Interconnect Module.  
Only 3Com XRN Interconnect Cables can be used to connect two  
Interconnect Modules.  
It is not possible to interconnect the Switch 4900 Series and Switch  
4050/4060 units with any other 3Com device.  
3Com strongly recommends that you upgrade all Switches to be  
interconnected to the latest software agent.  
3Com recommends that you initialize a Switch unit that has previously  
been used elsewhere in your network before you interconnect to an  
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26  
CHAPTER 2: INSTALLING THE SWITCH  
existing unit. If you do not initialize the unit, problems may be caused  
by conflicting Switch configurations.  
When the Switch units are interconnected they are assigned a unit  
number dependent on which XRN Interconnect Cable end is  
connected to which Switch. That is, the Switch with the blue cable  
end will be assigned the identity of Unit 1 and the Switch with the  
yellow cable end will be assigned the identity of Unit 2.  
For a detailed description of how XRN Technology operates and  
implementation guidelines, please refer to the Implementation Guide on  
the CD-ROM that accompanies your Switch or on the 3Com Web site.  
The Power-up  
Sequence  
The following sections describe how to get your Switch powered-up and  
ready for operation.  
Powering-up the Use the following sequence of steps to power-up the Switch.  
Switch  
1 Plug the power cord into the power socket at the rear of the Switch.  
2 Plug the other end of the power cord into your power outlet.  
The Switch powers-up and runs through its Power On Self Test (POST),  
which takes approximately 10 seconds.  
Checking for Correct During the Power On Self Test, all ports on the Switch are disabled and  
Operation of LEDs the LEDs light in a rapid sequence.  
When the POST has completed, check the Power/Self Test LED to make  
sure that your Switch is operating correctly. Table 6 shows possible colors  
for the LED.  
Table 6 Power/Self Test LED Colors  
Color  
State  
Green  
The Switch is powered-up and operating  
normally.  
Yellow  
Off  
The Switch has failed its Power On Self Test  
(POST) because of an internal problem.  
The Switch is not receiving power.  
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The Power-up Sequence  
27  
If there is evidence of a problem, see “Solving Problems Indicated by  
LEDs” on page 54 for a list of suggested solutions.  
Connecting a You can connect a SuperStack 3 Advanced Redundant Power System to  
Redundant Power the Switch. This unit, which is also known as an RPS, is designed to  
System maintain the power to your Switch if a power supply failure occurs.  
For normal redundancy, the unit requires one Type 3 Power Module (part  
number 3C16075).  
For full redundancy, the unit requires two Type 3 Power Modules  
combined using a Type 3 Y-Cable (part number 3C16077).  
WARNING: If you are connecting the Switch to a Type 3 Power Module,  
read the Safety Information section in the Type 3 Power Module User  
Guide.  
CAUTION: The Switch can only use a SuperStack Advanced Redundant  
Power System output.  
CAUTION: The Switch has no ON/OFF switch; the only method of  
connecting or disconnecting mains power is by connecting or  
disconnecting the power cord.  
Choosing the Correct If your Switch has 10/100/1000BASE-T ports, these ports are Auto-MDIX,  
10/100/1000BASE-T that is they have a cross-over capability. These ports can automatically  
Cables detect whether to operate in MDI or MDIX mode. Therefore you can  
make a connection to one of the ports with a straight-through (MDI) or a  
cross-over cable (MDIX).  
The Auto-MDIX feature only operates when auto-negotiation is enabled.  
If auto-negotiation is disabled, all the Switch ports are configured as  
MDIX (cross-over). If you want to make a connection to another MDIX  
port, you need a cross-over cable. Many ports on workstations and  
servers are configured as MDI (straight-through). If you want to make a  
connection to an MDI port, you need to use a standard straight-through  
cable. See Table 7.  
3Com recommends that you use at least Category 5 twisted pair cable —  
the maximum segment length for this type of cable is 100 m (328 ft).  
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28  
CHAPTER 2: INSTALLING THE SWITCH  
Table 7 Cables required to connect the Switch to other devices if  
auto-negotiation is disabled  
Cross-over Cable  
Straight-through Cable  
Switch to Switch  
(MDIX to MDIX)  
Switch to Hub  
(MDIX to MDIX)  
Switch to PC (NIC)  
(MDIX to MDI)  
CAUTION: If you want to install the Switch using a Category 5E or  
Category 6 cable, 3Com recommends that you briefly connect the cable  
to a grounded port before connecting network equipment. If you do not,  
the cable’s Electrostatic Discharge (ESD) may damage the Switch's port.  
You can create a grounded port by connecting all wires at one end of a  
UTP cable to an earth ground point, and the other end to a female RJ-45  
connector located, for example, on a Switch rack or patch panel. The  
RJ-45 connector is now a grounded port.  
Choosing the Correct If your Switch has fiber ports you can choose from the following cable  
Fiber Cables options:  
The 1000BASE-SX ports can be connected to multimode fiber cables  
only.  
The 1000BASE-LX and 1000BASE-LH70 GBIC ports use multimode or  
single-mode fiber optic cables.  
CAUTION: 3Com recommends that you use MT-RJ cables that do not  
contain alignment pins as these are provided by the fiber socket. Cables  
that contain alignment pins can cause damage to your Switch.  
For detailed information on fiber cable specifications, refer to the  
SuperStack 3 Implementation Guide on the CD-ROM that accompanies  
your Switch.  
If you wish to connect a 1000BASE-SX MT-RJ port to a fiber port with a  
different type of connector, for example, SC or ST please contact your  
network supplier for a suitable patch cable.  
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Switch 4950 — GBIC Operation  
29  
Switch 4950 GBIC  
Operation  
The following sections describes how to insert a GBIC transceiver into a  
GBIC port on a Switch 4950.  
GBIC transceivers are hot-insertable and hot-swappable. You can remove  
them from and insert then into any GBIC port without having to power  
down the Switch.  
Approved GBIC The following list of approved GBIC transceivers is correct at the time of  
Transceivers publication.  
WARNING: The Switch must only be fitted with 3Com approved GBIC  
transceivers, as listed below.  
3CGBIC91 GBIC (SX)  
3CGBIC92 GBIC (LX)  
3CGBIC97 GBIC (LH70)  
To access the latest list of approved GBIC transceivers for the Switch on  
the 3Com Corporation World Wide Web site, enter this URL into your  
internet browser:  
The URL is case sensitive.  
Inserting a GBIC To be recognised as valid, the GBIC transceiver must have the following  
Transceiver characteristics:  
1000BASE-SX, 1000BASE-LX or 1000BASE-LH70 media type:  
1000BASE-SX GBIC transceiver  
Use this transceiver to connect the Switch directly to a multimode  
fiber-optic cable.  
1000BASE-LX GBIC transceiver  
Use this transceiver to connect the Switch directly to a single-mode  
fiber-optic cable or to multimode fiber using a conditioned launch  
cable.  
1000BASE-LH70 GBIC transceiver  
Use this transceiver to connect the Switch directly to a single-mode  
fiber-optic cable or to multimode fiber using a conditioned launch  
cable.  
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30  
CHAPTER 2: INSTALLING THE SWITCH  
Fiber SC connector  
Type 4 GBIC with internal EEPROM fitted.  
If the GBIC transceiver is faulty, it will not operate within the Switch. See  
“Solving Hardware Problems” on page 55.  
Do not use non-3Com GBICs. If the GBIC transceiver is invalid it will not  
be recognised by the Switch.  
Use the following sequence of steps to activate the GBIC ports.  
1 To insert one of the transceivers into a GBIC expansion port on the  
Switch:  
a Orient the transceiver so that the fiber-optic duplex subscriber  
connecter (SC) is toward you, as shown in Figure 11.  
b Gently slide the transceiver into the GBIC port until it clicks into place.  
2 If you wish to remove the transceiver, compress the side tabs and gently  
pull the transceiver out of the port.  
CAUTION: GBIC transceivers are keyed and can be properly inserted only  
one way. If the transceiver does not click when you insert it, remove it,  
turn it over, and reinsert it.  
Figure 11 Inserting a GBIC Transceiver into a Switch 4950  
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Switch 4950 — GBIC Operation  
31  
3 The transceiver connects to the network using a duplex SC connector.  
Attach a male duplex SC connector on the network cable into the duplex  
SC connector on the transceiver.  
4 Connect the other end of the cable to a device fitted with an appropriate  
Gigabit Ethernet connection.  
5 Check the LEDs on the front of the Switch to ensure that it is operating  
correctly. Refer to “LEDs” on page 17 for more information.  
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32  
CHAPTER 2: INSTALLING THE SWITCH  
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SETTING UP FOR MANAGEMENT  
3
Your Switch can operate in its default state, that is, you can install it and  
it will work straight away (plug-and-play). However, to make full use of  
the features offered by the Switch, and to change and monitor the way it  
works, you have to access the management software that resides on the  
Switch. This is known as managing the Switch.  
Switch and therefore the overall performance of your network.  
This chapter explains the initial set up of the Switch and the different  
methods of accessing the management software to manage a Switch. It  
Setting Up Overview  
Manually Configuring IP Information  
Viewing Automatically Configured IP Information  
Methods of Managing a Switch  
Setting Up Command Line Interface Management  
Setting Up Web Interface Management  
Setting Up SNMP Management  
Default Users and Passwords  
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34  
CHAPTER 3: SETTING UP FOR MANAGEMENT  
Setting Up  
Overview  
This section gives an overview of what you need to do to get your Switch  
set up and ready for management when it is in its default state. The  
whole setup process is summarised in Figure 12. Detailed procedural  
steps are contained in the sections that follow. In brief, you need to:  
Configure IP information manually for your Switch or view the  
automatically configured IP information  
Prepare for your chosen method of management  
Figure 12 Initial Switch Setup and Management Flow diagram  
Power Up the Switch.  
IP Information is automatically configured.  
See page 35  
Do you want to manually  
configure the IP information?  
No  
How do you want to view the automatically  
configured IP information?  
How do you want to connect to the Switch?  
Connect to a front  
panel port and use the  
Web Interface or  
Connect to the console  
Use 3Com Network  
Supervisor (3NS).  
See page 43  
Connect to the console  
port and use the  
Command Line  
Interface.  
port and use the  
Command Line  
Interface.  
Command Line Interface.  
See page 37  
See page 37  
See page 44  
How do you want to manage your Switch? See page 46  
SNMP  
See page 51  
Command Line Interface  
Web Interface  
Connect via the  
console port.  
See page 48  
Connect over the  
network via Telnet.  
See page 48  
Connect over the  
network.  
See page 50  
CAUTION: To protect your Switch from unauthorized access, you must  
change all three default passwords as soon as possible, even if you do not  
intend to actively manage your Switch. For more information on default  
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Setting Up Overview  
35  
users and changing default passwords, see “Default Users and  
Passwords” on page 51.  
IP Configuration You can use one of the following methods to allocate IP information to  
your Switch (essential if you wish to manage your Switch across the  
network).  
Manual IP Configuration  
You can choose to configure the IP information yourself. The Switch  
remembers the information that you enter until you change it again or  
set the configuration method to Automatic.  
You should use the Manual IP configuration method if:  
you do not have a DHCP or BootP server on your network, or  
you want to remove the risk of the IP address ever changing, or  
your DHCP or BootP server does not allow you to allocate static IP  
addresses. (Static IP addresses are necessary to ensure that the Switch  
For most installations, 3Com recommends that you configure the Switch  
IP information manually. This makes management simpler and more  
reliable as it is not dependent on a DHCP or BootP server, and eliminates  
the risk of the IP address changing.  
If you wish to manually enter IP information for your Switch, work  
through the “Manually Configuring IP Information” section on page 37.  
Automatic IP Configuration  
By default the Switch tries to configure itself with IP information without  
requesting user intervention. It tries to obtain an IP address from a DHCP  
or BootP server on the network.  
If neither server is found, the Switch will configure itself with its default IP  
address 169.254.100.100 if it is operating in a standalone mode, and/or  
no other Switches on the network have this IP address. If this default IP  
address is already in use on the network then the Switch detects this and  
configures itself with an IP address in the range 169.254.1.0 to  
169.254.254.255.  
This process is known as Auto-IP and is the same mechanism used by  
Windows 98 and Windows 2000. IP addresses configured by Auto-IP are  
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36  
CHAPTER 3: SETTING UP FOR MANAGEMENT  
temporary as they cannot be routed but are useful for small networks  
which are not connected to other networks, or for initial configuration.  
However, as soon as a DHCP or BootP server is detected, the Switch will  
configure itself with the IP address allocated by that server.  
When using automatic IP configuration it is important that the IP address  
of the Switch is static, otherwise you will not know what the IP address is  
and it will be difficult to manage. Most DHCP and BootP servers allow  
static IP addresses to be configured so that you know what IP address will  
be allocated to the Switch. Refer to the documentation that accompanies  
your DHCP/BootP server.  
For a detailed description of how automatic IP configuration operates,  
please refer to the Implementation Guide on the CD-ROM that  
accompanies your Switch or on the 3Com Web site.  
You should use the automatic IP configuration method if:  
your network uses DHCP or BootP to allocate IP information, or  
flexibility is needed. If the Switch is re-deployed onto a different  
subnet, it will automatically reconfigure itself with an appropriate IP  
address, instead of you having to manually reconfigure the Switch.  
If you use the automatic IP configuration method, you need to discover  
the automatically allocated IP information before you can begin  
management. Work through the “Viewing Automatically Configured IP  
Information” section on page 43.  
Preparing for Once your Switchs initial set up is complete you can set up your chosen  
Management management method as described in “Methods of Managing a Switch”  
on page 46.  
For detailed information about the specific web interface operations and  
command line interface commands and problem solving, refer to the  
“Management Interface Reference Guide” on the CD-ROM that is  
supplied with the Switch or on the 3Com Web site.  
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Manually Configuring IP Information  
37  
Manually  
Configuring IP  
Information  
You can manually configure the Switch IP information in the following  
ways:  
Connecting to a front panel port — Connect a workstation using an  
Ethernet cable to a front panel port of the Switch. You can then  
manually enter IP information using the web interface or the  
command line interface (CLI).  
Connecting to the console port — Connect a workstation using a  
console cable to the console port of the Switch. You can then  
manually enter IP information using the command line interface (CLI).  
Connecting to a Front To set up your Switch manually you can make a connection to a front  
Panel Port panel port. You must do this whilst the Switch is offline, that is, before  
you connect the Switch to a network.  
The procedure described in this section assumes the unit has been  
powered up in standalone mode and has the default IP address of  
169.254.100.100.  
Pre-requisites  
A workstation running Windows 95/98/2000 or Windows NT.  
A Network Interface Card (NIC).  
A Category 5 twisted pair Ethernet cable with RJ-45 connectors.  
A suitable Web browser — refer to “Choosing a Browser”on page 49.  
You need to have the following so that you can manually set up the  
Switch with IP information:  
IP address  
subnet mask  
default gateway  
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38  
CHAPTER 3: SETTING UP FOR MANAGEMENT  
Connecting the Workstation to the Switch  
1 Connect the workstation to a front panel port using an Ethernet cable as  
shown in Figure 13.  
Figure 13 Connecting a workstation to the Switch via a front panel port  
To connect the cable:  
a Attach an RJ-45 connector at one end of the Ethernet cable to the  
Network Interface Card (NIC) in the workstation.  
b Connect the RJ-45 connector at the other end of the cable to one of  
the front panel ports on the Switch.  
Do not interconnect the Switch to any other unconfigured Switch.  
Configuring the Workstation with IP Information  
You need to change the IP address and subnet mask of the workstation  
that you have connected to the Switch. Make a note of the existing  
settings so you can return to them later. Change the workstation to the  
following settings:  
IP address — 169.254.100.99  
Subnet mask — 255.255.0.0  
Setting Up the Switch with IP Information  
You are now ready to manually set up the Switch with IP information. You  
can do this using the Web interface or the command line interface (CLI)  
via telnet.  
Using the Web Interface  
1 Power-up the Switch. This takes approximately one minute.  
2 Open a suitable Web browser and enter 169.254.100.100in the  
Location Address field. This is the default IP address that is automatically  
assigned to an offline unit.  
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Manually Configuring IP Information  
39  
If there is no response, wait for one minute then re-enter the default IP  
address.  
3 At the login and password prompts, enter adminas your user name and  
press Return at the password prompt (default user name and password).  
If you have logged on correctly, a set of Getting Started pages are  
displayed.  
4 The Getting Started pages allow you to enter basic setup information for  
the Switch. Select Manualand then enter the IP address, subnet mask,  
and default gateway that you want the Switch to use when it is  
connected to the network. The final page displays a summary of the  
information entered.  
The initial set up of your Switch is now complete and the Switch is ready  
for you to set up your chosen management method. See “Methods of  
Managing a Switch” on page 46.  
Using Command Line Interface via Telnet  
1 To start a Telnet session to the unit, click Start in Microsoft Windows  
95/98/2000/NT.  
a Click Run.  
b In the dialogue box that appears type the default IP address of the  
unit, that is: Telnet 169.254.100.100  
c Click OK.  
2 Press Enter to open a login prompt.  
If the login prompt does not begin immediately, press Return a few times  
until it starts.  
3 At the login and password prompts, enter adminas your user name and  
press Return at the password prompt. If you have logged on correctly, the  
top-level menu of the command line interface is displayed as shown in  
the example in Figure 14.  
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40  
CHAPTER 3: SETTING UP FOR MANAGEMENT  
Figure 14 Example top-level command line interface menu  
4 At the Select menu option prompt you can either:  
enter the protocol ip basicConfigcommand. At the Enter  
configuration methodprompt enter manual. The screen  
prompts you to enter IP information.  
or  
enter the gettingStarted command. At the Enter  
configuration methodprompt enter manual. The screen  
prompts you to enter IP information.  
5 Enter the IP address, subnet mask, and gateway IP address for the Switch.  
If using the gettingStartedcommand you will then be prompted to  
enter system information, change passwords, and then given the option  
to carry out advanced configuration.  
The initial set up of your Switch is now complete and the Switch is ready  
for you to set up your chosen management method. See “Methods of  
Managing a Switch” on page 46.  
Connecting to the To set up your Switch manually you can alternatively make a connection  
Console Port to the console port (this example describes a local connection to the  
console port, rather than a remote one via a modem). You can do this  
whilst the Switch is offline, that is, before you connect the Switch to a  
network, or whilst the Switch is online, that is, connected to a network.  
Pre-requisites  
A workstation with terminal emulation software installed, such as  
Microsoft Hyperterminal. This software allows you to communicate  
with the Switch via the console port directly, or through a modem.  
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Manually Configuring IP Information  
41  
Documentation supplied with the terminal emulation software.  
A suitable cable:  
A standard null modem cable — if you are connecting directly to  
the console port, or  
A standard modem cable — if you are connecting to the console  
port using a modem.  
You can find pin-out diagrams for both cables in Appendix B on page 69.  
You need to have the following so that you can manually set up the  
Switch with IP information:  
IP address  
subnet mask  
default gateway  
Connecting the Workstation to the Switch  
1 Connect the workstation to the console port using a standard null  
modem cable as shown in Figure 15.  
Figure 15 Connecting a workstation to the Switch via the console port  
To connect the cable:  
a Attach the female connector on the cable to the male connector on  
the console port of the Switch.  
b Tighten the retaining screws on the cable to prevent it from being  
loosened.  
c Connect the other end of the cable to one of the serial ports (also  
known as a COM port) on your workstation.  
2 Open your terminal emulation software and configure the COM port  
settings to which you have connected the cable. The settings should be  
set to match the default settings for the Switch, which are:  
19,200 baud  
8 data bits  
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42  
CHAPTER 3: SETTING UP FOR MANAGEMENT  
no parity  
1 stop bit  
no hardware flow control  
Refer to the documentation that accompanies the terminal emulation  
software for more information.  
Setting Up the Switch with IP Information  
You are now ready to manually set up the Switch with IP information  
using the command line interface.  
1 The command line interface login sequence begins as soon as the Switch  
detects a connection to its console port.  
If the login prompt does not begin immediately, press Return a few times  
until it starts.  
2 At the login and password prompts, enter adminas your user name and  
press Return at the password prompt. If you have logged on correctly, the  
top-level menu of the command line interface is displayed as shown in  
the example in Figure 16.  
Figure 16 Example top-level command line interface menu  
3 At the Select menu option prompt you can either:  
enter the protocol ip basicConfigcommand. At the Enter  
configuration methodprompt enter manual. The screen  
prompts you to enter IP information.  
or  
enter the gettingStarted command. At the Enter  
configuration methodprompt enter manual. The screen  
prompts you to enter IP information.  
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Viewing Automatically Configured IP Information  
43  
4 Enter the IP address, subnet mask, and gateway IP address for the Switch.  
If using the gettingStartedcommand you will then be prompted to  
enter system information, change passwords, and then given the option  
to carry out advanced configuration.  
The initial set up of your Switch is now complete and the Switch is ready  
for you to set up your chosen management method. See “Methods of  
Managing a Switch” on page 46.  
If you do not intend to use the command line interface via the console  
port to manage the Switch, you can logout, disconnect the serial cable  
and close the terminal emulator software.  
Viewing  
If you allow the Switch to automatically configure its own IP information  
you need to discover and view the IP information before you can begin to  
manage the Switch. You can discover the IP information in two ways:  
Automatically  
Configured IP  
Information  
Using 3Com Network Supervisor — This application will auto-discover  
the Switch and display the automatically allocated IP information  
assigned to the Switch.  
Connecting to the Console Port — Connect a workstation using a  
console cable to the console port of the Switch. You can then view the  
IP information automatically assigned to the Switch using the  
command line interface (CLI).  
Using 3Com Network You can use the 3Com Network Supervisor application provided on the  
Supervisor CD-ROM that accompanies your Switch to discover the automatically  
allocated IP information.  
1 Connect your Switch to the network.  
2 Power-up the Switch and wait for two minutes.  
3 Launch 3Com Network Supervisor and run the Auto-discovery wizard.  
3Com Network Supervisor will auto-discover the new Switch and display  
the IP information that has been automatically allocated to the Switch.  
Most DHCP and BootP servers allow static IP addresses to be configured  
so that you know what IP address the Switch will be given. Refer to the  
documentation that accompanies your DHCP or BootP server.  
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44  
CHAPTER 3: SETTING UP FOR MANAGEMENT  
If your network does not have a DHCP or BootP server, the workstation  
running 3Com Network Supervisor must be on the same subnet as the  
Switch, because Auto-IP addresses are non-routable.  
Connecting to the Alternatively, you can view the automatically configured IP information  
Console Port via the command line interface (CLI) through a connection to the console  
port. (This example describes a local connection to the console port,  
rather than a remote one via a modem.)  
Pre-requisites  
A workstation with terminal emulation software installed, such as  
Microsoft Hyperterminal. This software allows you to communicate  
with the Switch via the console port directly, or through a modem.  
Documentation supplied with the terminal emulation software.  
A suitable cable:  
A standard null modem cable — if you are connecting directly to  
the console port, or  
A standard modem cable — if you are connecting to the console  
port using a modem.  
You can find pin-out diagrams for both cables in Appendix B on page 69.  
A Category 5 twisted pair Ethernet cable with RJ-45 connectors to  
connect your Switch to the network.  
Connecting the Workstation to the Switch  
1 Connect the workstation to the console port using a standard null  
modem cable as shown in Figure 17.  
Figure 17 Connecting a workstation to the Switch via the console port  
To connect the cable:  
a Attach the female connector on the cable to the male connector on  
the console port of the Switch.  
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Viewing Automatically Configured IP Information  
45  
b Tighten the retaining screws on the cable to prevent it from being  
loosened.  
c Connect the other end of the cable to one of the serial ports (also  
known as a COM port) on your workstation.  
2 Open your terminal emulation software and configure the COM port  
settings to which you have connected the cable. The settings should be  
set to match the default settings for the Switch, which are:  
19,200 baud  
8 data bits  
no parity  
1 stop bit  
no hardware flow control  
Refer to the documentation that accompanies the terminal emulation  
software for more information.  
Viewing IP Information via the Console Port  
You are now ready to view the automatically allocated IP information  
using the command line interface.  
1 Connect your Switch to the network using an Ethernet cable. As soon as  
a network connection is made the Switch begins the automatic IP  
configuration process.  
The automatic IP configuration process usually completes within one  
minute.  
If there is no response from a DHCP server within 30 seconds, the Auto-IP  
configuration mechanism attempts to allocate the default IP address  
169.254.100.100. If this address is not available, it then allocates an IP  
address in the range of 169.254.x.y (where x is in the range 1 to 254, and  
y is in the range 0 to 255).  
2 The command line interface login sequence begins as soon as the Switch  
detects a connection to its console port.  
If the login prompt does not begin immediately, press Return a few times  
until it starts.  
3 At the login and password prompts, enter adminas your user name and  
press Return at the password prompt. If you have logged on correctly, the  
top-level menu of the command line interface is displayed as shown in  
the example in Figure 18.  
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46  
CHAPTER 3: SETTING UP FOR MANAGEMENT  
Figure 18 Example top-level command line interface menu  
4 At the Select menu option prompt enter the protocol ip  
interface summarycommand. At the Select IP interfaces  
prompt enter all. A summary of the automatically allocated IP  
information is displayed. Make a note of the Network IP Address.  
The initial set up of your Switch is now complete and the Switch is ready  
for you to set up your chosen management method. See “Methods of  
Managing a Switch” on page 46.  
If you do not intend to use the command line interface via the console  
port to manage the Switch, you can disconnect the serial cable and close  
the terminal emulator software.  
Methods of  
Managing a Switch  
Once you have completed the initial set up of your Switch, you can  
decide how you wish to manage the Switch. You can use one of the  
following methods:  
Command line interface management  
Web interface management  
SNMP management  
Command Line Each Switch has a command line interface (CLI) that allows you to  
Interface manage the Switch from a workstation, either locally via a console port  
Management connection (see Figure 19), or remotely over the network (see Figure 20).  
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Methods of Managing a Switch  
47  
Figure 19 CLI management via the console port  
Figure 20 CLI management over the network  
Refer to “Setting Up Command Line Interface Management” on  
page 48.  
Web Interface Each Switch has an internal set of web pages that allow you to manage  
Management the Switch using a Web browser remotely over an IP network (see  
Figure 21).  
Figure 21 Web interface management over the network  
Refer to “Setting Up Web Interface Management” on page 49.  
SNMP Management You can manage a Switch using any network management workstation  
running the Simple Network Management Protocol (SNMP) as shown in  
Figure 22. For example, you can use the 3Com Network Supervisor  
software that is provided on the CD-ROM that accompanies your Switch.  
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48  
CHAPTER 3: SETTING UP FOR MANAGEMENT  
Refer to “Setting Up SNMP Management” on page 51.  
Setting Up  
This section describes how you can set up command line interface  
Command Line  
Interface  
Management  
CLI Management via To manage a Switch using the command line interface via the local  
the Console Port console port connection:  
1 Ensure you have connected your workstation to the console port correctly  
as described in “Connecting to the Console Port” on page 40.  
2 Your Switch is now ready to continue being managed and/or configured  
through the CLI via its console port.  
CLI Management over To manage a Switch using the command line interface over a network  
the Network using Telnet:  
1 Ensure you have already set up the Switch with IP information as  
described in “Setting Up Overview” on page 34.  
2 Check that you have the IP protocol correctly installed on your  
management workstation. You can check this by trying to browse the  
World Wide Web. If you can browse, the IP protocol is installed.  
3 Check you can communicate with the Switch by entering a ping  
command at the DOS prompt in the following format:  
c:\ ping xxx.xxx.xxx.xxx  
(where xxx.xxx.xxx.xxx is the IP address of the Switch)  
If you get an error message, check that your IP information has been  
entered correctly and the Switch is powered up.  
4 To open a Telnet session via the DOS prompt, enter the IP address of the  
Switch that you wish to manage in the following format:  
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Setting Up Web Interface Management  
49  
>telnet xxx.xxx.xxx.xxx  
(where xxx.xxx.xxx.xxx is the IP address of the Switch)  
If opening a Telnet session via third party software you will need to enter  
the IP address in the format suitable for that software.  
5 At the login and password prompts, enter adminas your user name and  
press Return at the password prompt (or the password of your choice if  
you have already modified the default passwords).  
If the login prompt does not display immediately, press Return a few  
times until it starts.  
6 If you have logged on correctly, the top-level menu of the command line  
interface for the Switch you wish to manage is displayed as shown in  
Figure 16 on page 42.  
Setting Up Web  
Interface  
Management  
This section describes how you can set up web interface management  
over the network.  
Pre-requisites  
Ensure you have already set up the Switch with IP information as  
described in “Setting Up Overview” on page 34.  
Ensure that the Switch is connected to the network using a Category  
5 twisted pair Ethernet cable with RJ-45 connectors.  
A suitable Web browser.  
Choosing a Browser  
To display the web interface correctly, use one of the following Web  
browser and platform combinations:  
Table 8 Supported Web Browsers and Platforms  
WindowsNT  
4
Windows  
2000  
Solaris  
2.6  
Windows 95 Windows 98  
Windows XP  
Netscape 4.76  
Netscape 6.2  
Internet Explorer  
5.0, 5.5 and 6.0  
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50  
CHAPTER 3: SETTING UP FOR MANAGEMENT  
For the browser to operate the web interface correctly, JavaScript and  
Cascading Style Sheets must be enabled on your browser. These features  
are enabled on a browser by default. You will only need to enable them if  
you have changed your browser settings.  
To enable style sheets in Netscape Navigator 4.76 on Solaris 2.6, open  
Netscape Navigator and select Edit > Preferences > Fonts. Select the Use  
document-specified fonts, including Dynamic Fonts radio button. You  
should also set the font sizes as follows:  
Variable Width Font - Size 10.0  
Fixed Width Font - Size 12.0  
This ensures that the text spacing is correct. Finally in the Advanced  
category ensure that Enable JavaScript and Enable style sheets are  
checked.  
Web Management To manage a Switch using the web interface over an IP network:  
Over the Network  
1 Check that you have the IP protocol correctly installed on your  
management workstation. You can check this by trying to browse the  
World Wide Web. If you can browse, the IP protocol is installed.  
2 Check you can communicate with the Switch by entering a ping  
command at the DOS prompt in the following format:  
c:\ ping xxx.xxx.xxx.xxx  
(where xxx.xxx.xxx.xxx is the IP address of the Switch)  
If you get an error message, check that your IP information has been  
entered correctly and the Switch is powered up.  
3 Open your web browser and enter the IP address of the Switch that you  
wish to manage in the URL locator, for example, in the following format:  
4 At the login and password prompts, enter adminas your user name and  
press Return at the password prompt (or the password of your choice if  
you have already modified the default passwords).  
5 Click on the Device View button to display the web management options.  
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Setting Up SNMP Management  
51  
Setting Up SNMP  
Management  
Any network management application running the Simple Network  
Management Protocol (SNMP) can manage a Switch if:  
The correct Management Information Bases (MIBs) are installed on the  
management workstation.  
The management workstation is connected to the Switch using a port  
in VLAN 1 (the Default VLAN). By default, all ports on the Switch are in  
VLAN 1.  
You can use the 3Com Network Supervisor application that is provided on  
the CD-ROM that accompanies your Switch to provide SNMP  
management for your Switch. If you use 3Com Network Supervisor it  
automatically loads the correct MIBs and necessary files onto your  
workstation.  
Pre-requisites  
Documentation supplied with the SNMP network management  
application software.  
To manage your Switch using an SNMP network management  
application, you need to specify SNMP community strings for the users  
defined on the Switch. You can do this using the command line interface  
system management snmp communitycommand — refer to the  
command line interface section of the “Management Interface Reference  
Guide” for more information.  
Default Users and  
Passwords  
If you intend to manage the Switch using the web interface or the  
command line interface, or to change the default passwords, you need to  
log in with a valid user name and password. The Switch has three default  
user names, and each user name has a different password and level of  
access. These default users are listed in Table 9.  
CAUTION: To protect your Switch from unauthorized access, you must  
change all three default passwords as soon as possible, even if you do not  
intend to actively manage your Switch  
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52  
CHAPTER 3: SETTING UP FOR MANAGEMENT  
Table 9 Default Users  
User  
Name  
Default  
Password Access Level  
monitor  
monitor  
monitor — the user can view all manageable parameters,  
except special/security features, but cannot change any  
manageable parameters.  
manager manager  
admin (no  
manager — the user can access and change the  
operational parameters but not special/security features  
security — the user can access and change all manageable  
password) parameters  
Use the admin default user name (no password) to login and carry out  
initial Switch setup.  
Changing Default You can change the default passwords using either:  
Passwords  
The gettingStartedcommand on the CLI, or  
The security device user modifycommand on the CLI, or  
The Security > Device > User > Modify operation on the web interface.  
For more information about default users and passwords, refer to the  
“Management Interface Reference Guide” on the Switch CD-ROM.  
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PROBLEM SOLVING  
4
This chapter helps you to diagnose and solve problems you may have  
with the operation of your Switch. There is also an explanation of IP  
The topics covered are:  
Solving Problems Indicated by LEDs  
Solving Hardware Problems  
Solving Communication Problems  
Solving Software Upgrade Problems  
If you experience a problem that is not listed here, it may be included in  
the support section of the Superstack 3 Switch Management Interface  
Reference Guide on the CD-ROM that accompanies your Switch.  
To ensure this product provides optimum performance, high speed fans  
are used to provide ventilation. These fans have a high audible output.  
For Technical Support information, see Appendix D.  
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54  
CHAPTER 4: PROBLEM SOLVING  
Solving Problems  
Indicated by LEDs  
If the LEDs on the Switch indicate a problem, refer to the list of suggested  
solutions below.  
The Power LED does not light  
Check that the power cable is firmly connected to the Switch and to the  
supply outlet. If the connection is secure and there is still no power, you  
may have a faulty power cord or an internal fault. Firstly, check the power  
cord by:  
testing it in another device  
connecting a working power cord to the ‘problem’ device  
then contact your supplier for advice.  
On powering-up, the Power/Self Test LED lights yellow  
The Switch unit has failed its Power On Self Test (POST) because of an  
internal problem. The fault type will be indicated on the unit LEDs.  
Contact your supplier for advice.  
A link is connected and yet the Status LED for the port does not  
light  
Check that:  
The Switch and the device at the other end of the link (or cable) are  
connected securely.  
The devices at both ends of the link are powered-up  
The quality of cable is satisfactory  
Auto-negotiation settings are the same at both ends.  
Auto-negotiation problems will occur with 10BASE-T or 100BASE-T  
where auto-negotiation is disabled and incorrect cables are being used  
(cross-over or straight)  
Auto-negotiation problems will occur with fiber if:  
The Receiver (RX) and Transceiver (TX) cable connectors are  
swapped  
Fibers are broken  
Auto-negotiation differs at either end (a link appears at the ‘fixed’  
end and not at the auto-negotiation end)  
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Solving Hardware Problems  
55  
Solving Hardware  
Problems  
In the rare event of your Switch unit experiencing a hardware failure,  
refer to the list of suggested solutions below.  
An expansion module is installed and the unit will not power up  
Ensure that the expansion module is fully seated in the slot and the  
connectors are engaged so that the securing screws can be tightened.  
A fan failure warning message is received  
Your Switch has a fan monitoring system that will generate fan failure  
warning messages. Fan failure could potentially reduce the lifetime of the  
Switch. The monitoring system polls the fan status at periodic intervals  
while the unit is powered up.  
Should one fan failure occur in the Switch, a warning message will be  
generated in the following ways:  
RMON Email Notification — If configured, you will receive  
notification of the fan failure via email, SMS (Short Message Service),  
or pager.  
RMON Trap — If configured, an RMON trap is generated and sent to  
the management workstation.  
For further information about RMON, refer to “Chapter 7: Status  
Monitoring and Statistics” in the Switch Implementation Guide supplied  
in PDF format on the CD-ROM that accompanies the Switch.  
If more than one fan fails in the Switch, a warning message will be  
generated by RMON Email Notification, RMON Trap and also in the  
following ways:  
Command Line Interface — An indication of a general hardware  
failure is provided through the Top level menu displayed when logging  
on to the CLI. For more detailed information about the failure select  
the system summarycommand.  
Web interface — An indication of fan failure is provided through the  
Device Summary table for the specific unit. In addition all Summary  
tables turn red to indicate the fan failure.  
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56  
CHAPTER 4: PROBLEM SOLVING  
If a fan failure warning message is generated:  
1 Power off the unit.  
2 Check that the air vents are not obstructed.  
3 Power cycle the unit. To do this, remove and reconnect the AC mains  
supply. If the unit has no AC main supply, remove and reconnect the DC  
RPS supply.  
4 If another fan failure warning message is generated via the Command  
Line Interface or the Web interface, return the unit.  
Unit fails, no SNMP fan failure message is received  
1 Power cycle the unit. To do this, remove and reconnect the AC mains  
supply. If the unit has no AC mains supply, remove and reconnect the DC  
RPS supply.  
2 Check the command line interface (system summary command) to  
determine whether a thermal shutdown has occurred.  
3 If no, return the unit:  
If yes, check that:  
The air vents are not obstructed.  
The ambient temperatures and environmental conditions meet those  
specified in Appendix C.  
environmental conditions are satisfactory, return the unit to 3Com.  
Error message indicating that the GBIC transceiver is invalid  
The Switch has identified that the GBIC does not meet the minimum  
requirements for the Switch and has disabled the port. To correct this  
problem, completely remove the GBIC and replace it with a 3Com  
approved GBIC. See “Approved GBIC Transceivers”on page 29  
Error message indicating that the GBIC transceiver is faulty  
To correct this problem, completely remove the GBIC and then reinsert it.  
If the problem persists, contact 3Com Technical Support.  
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Solving Communication Problems  
57  
Solving  
If you experience communication problems with the Switch, ensure that:  
Communication  
Problems  
The Switch IP address has been configured.  
If the Switch is separated from your management application by a  
router, ensure that the default gateway IP address within the Switch is  
the same as the IP address of the router.  
The Switchs IP address has been entered correctly in your network  
management application (for example 3Com Network Supervisor).  
The following is an brief overview of IP addressing, and how to obtain a  
registered IP address.  
IP Addressing  
To be managed correctly, each device on your network (for example a  
Switch or Hub) must have a unique IP address. IP addresses have the  
format n.n.n.n where n is a decimal number between 0 and 255. An  
example IP address is 192.168.100.8.  
The IP address is split into two parts:  
The first part (‘192.168.100’ in the example) identifies the network on  
which the device resides  
The second part (‘.8’ in the example) identifies the device within the  
network  
The natural subnet mask for this example is 255.255.255.0.  
If your network has a connection to the external IP network, that is, you  
access the Internet, you must apply for a registered IP address.  
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58  
CHAPTER 4: PROBLEM SOLVING  
How do you obtain a registered IP Address?  
The IP registration system ensures that every IP address used is unique; if  
you do not have a registered IP address, you may be using an identical  
address to someone else and your network will not operate correctly.  
InterNIC Registration Services is the organization responsible for  
supplying registered IP addresses. The following contact information is  
correct at time of publication:  
World Wide Web site: http://www.internic.net  
If your IP network is internal to your organization only, that is, you do not  
access the Internet, you may use any arbitrary IP address as long as it is  
not being used by another device on your network. 3Com suggests you  
use addresses in the series 192.160.100.X (where X is a number between  
1 and 254) with a subnet mask of 255.255.255.0. These suggested IP  
addresses are part of a group of IP addresses that have been set aside  
specially for use ‘in house’ only.  
These suggested IP addresses are part of a group of IP addresses that  
have been set aside specially for use ‘in house’ only.  
Solving Software  
Upgrade Problems  
You can upgrade the management software of the Switch by using the  
System > Control > Software Upgrade operation in the Web Interface, or  
the system control softwareUpgradecommand in the  
command line interface. For details on these options, refer to the  
Management Interface Reference Guide supplied in HTML format on the  
CD-ROM that accompanies your Switch.  
If you have problems with your software upgrade, refer to the Problem  
Solving section in the Management Interface Reference Guide.  
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SAFETY INFORMATION  
A
You must read the following safety information before carrying out any  
installation or removal of components, or any maintenance procedures  
on the Switch 4900, 4900 SX, 4924, or 4950.  
WARNING: Warnings contain directions that you must follow for your  
personal safety. Follow all directions carefully.  
You must read the following safety information carefully before you  
install or remove the unit.  
AVERTISSEMENT: Les avertissements présentent des consignes que vous  
devez respecter pour garantir votre sécurité personnelle. Vous devez  
respecter attentivement toutes les consignes.  
Nous vous demandons de lire attentivement les consignes suivantes de  
sécurité avant d’installer ou de retirer l’appareil.  
VORSICHT: Vorsicht enthalten Anweisungen, die Sie zu Ihrer eigenen  
Sicherheit befolgen müssen. Alle Anweisungen sind sorgfältig zu  
befolgen.  
Sie müssen die folgenden Sicherheitsinformationen’ sorgfältig  
durchlesen, bevor Sie das Gerät installieren oder ausbauen.  
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60  
APPENDIX A: SAFETY INFORMATION  
Important Safety Information  
WARNING: Installation and removal of the unit must be carried out by  
qualified personnel only.  
WARNING: If installing the Switch in a stack with SuperStack 3 units that  
are narrower than the Switch, the Switch unit must be installed below  
the narrower units.  
WARNING: The unit must be earthed (grounded).  
WARNING: Connect the unit to an earthed power supply to ensure  
compliance with safety standards.  
WARNING: Power Cord Set:  
This must be approved for the country where it is used:  
U.S.A. and  
Canada  
The cord set must be UL-approved and CSA certified.  
The minimum specification for the flexible cord is:  
No. 18 AWG  
Type SV or SJ  
3-conductor  
The cord set must have a rated current capacity of at least  
10A.  
The attachment plug must be an earth-grounding type  
with a NEMA 5-15P (15A, 125V) or NEMA 6-15P (15A,  
250V) configuration.  
United  
Kingdom only  
The supply plug must comply with BS1363 (3-pin 13 amp)  
and be fitted with a 5A fuse which complies with BS1362.  
The mains cord must be <HAR> or <BASEC> marked and  
be of type H03VVF3GO.75 (minimum).  
Europe only:  
The supply plug must comply with CEE 7/7 (“SCHUKO”).  
The mains cord must be <HAR> or <BASEC> marked and  
be of type H03VVF3GO.75 (minimum).  
Denmark  
The supply plug must comply with section 107-2-D1,  
standard DK2-1a or DK2-5a.  
Switzerland  
The supply plug must comply with SEV/ASE 1011.  
WARNING: The appliance coupler (the connector to the unit and not the  
wall plug) must have a configuration for mating with an EN60320/IEC320  
appliance inlet.  
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Important Safety Information  
61  
WARNING: The socket outlet must be near to the unit and easily  
accessible. You can only remove power from the unit by disconnecting  
the power cord from the outlet.  
WARNING: This unit operates under SELV (Safety Extra Low Voltage)  
conditions according to IEC 60950. The conditions are only maintained if  
the equipment to which it is connected also operates under SELV  
conditions.  
WARNING: France and Peru only:  
This unit cannot be powered from ITsupplies. If your supplies are of IT  
type, this unit must be powered by 230V (2P+T) via an isolation  
transformer ratio 1:1, with the secondary connection point labelled  
Neutral, connected directly to earth (ground).  
Impédance à la terre.  
WARNING: U.K. only:  
If connecting a modem to the console port of the Switch, only use a  
modem which is suitable for connection to the telecommunications  
system.  
WARNING: RJ-45 Ports. These are shielded RJ-45 data sockets. They  
cannot be used as standard traditional telephone sockets, or to connect  
the unit to a traditional PBX or public telephone network. Only connect  
RJ-45 data connectors, network telephony systems, or network  
telephones to these sockets.  
Either shielded or unshielded data cables with shielded or unshielded  
jacks can be connected to these data sockets.  
WARNING: The switch should only be used in a rack if it is mounted on  
runners, a shelf, or a tray to support the weight. The rack mount kits  
alone are not sufficient to support the weight of the switch. The rack  
mount kits must not be used to suspend the switch from under a table or  
desk, or attach it to a wall.  
WARNING: If you are connecting the Switch to a Type 3 Power Module,  
read the Safety Information section in the Type 3 Power Module User  
Guide.  
WARNING: When an Expansion Module is not installed ensure the  
blanking panel is fited by tightening all screws with a suitable tool.  
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62  
APPENDIX A: SAFETY INFORMATION  
WARNING: Fiber Optic ports - Optical Safety  
Never look at the transmit laser while it is powered-up. Never look  
directly at the fiber ports and fiber cable ends when they are  
powered-up.  
WARNING: Use of controls or adjustments of performance or procedures  
other than those specified herein may result in hazardous laser emissions.  
WARNING: The Switch must only be fitted with 3Com approved GBIC  
transceivers, as listed below.  
3CGBIC91 GBIC (SX)  
3CGBIC92 GBIC (LX)  
3CGBIC97 GBIC (LH70)  
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L’information de Sécurité Importante  
63  
L’information de Sécurité Importante  
AVERTISSEMENT: L'installation et la dépose de ce groupe doivent être  
confiés à un personnel qualifié.  
AVERTISSEMENT: Si vous entassez l'unité Switch avec les unités  
SuperStack 3 Hub, l'unité Switch doit être installée en dessous des unités  
Hub plus étroites.  
AVERTISSEMENT: Vous devez mettre l’appareil à la terre (à la masse) ce  
groupe.  
AVERTISSEMENT: Brancher l’unité à une source de courant mise à la  
terre pour assurer la conformité aux normes de sécurité.  
AVERTISSEMENT: Cordon électrique:  
Il doit être agréé ans le pays d'utilisation:  
Etats-Unis et  
Canada  
Le cordon doit avoir reçu l'homologation des UL et un  
certificat de la CSA  
Le cordon souple doit respecter, à titre minimum, les  
spécifications suivantes :  
calibre 18 AWG  
type SV ou SJ  
à 3 conducteurs  
Le cordon doit être en mesure d'acheminer un courant  
nominal d'au moins 10 A  
La prise femelle de branchement doit être du type à mise à la  
terre (mise à la masse) et respecter la configuration NEMA  
5-15P (15 A, 125 V) ou NEMA 6-15P (15 A, 250 V)  
Danemark  
Europe  
La prise mâle d'alimentation doit respecter la section 107-2  
D1 de la norme DK2 1a ou DK2 5a  
La prise secteur doit être conforme aux normes CEE 7/7  
(“SCHKO”)  
LE cordon secteur doit porter la mention <HAR> ou  
<BASEC> et doit être de type HO3VVF3GO.75 (minimum).  
Suisse  
La prise mâle d'alimentation doit respecter la norme SEV/ASE  
1011  
AVERTISSEMENT: Le coupleur d'appareil (le connecteur du groupe et  
non pas la prise murale) doit respecter une configuration qui permet un  
branchement sur une entrée d'appareil EN60320/CEI 320.  
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64  
APPENDIX A: SAFETY INFORMATION  
AVERTISSEMENT: La prise secteur doit se trouver à proximité de  
l’appareil et son accès doit être facile. Vous ne pouvez mettre l’appareil  
hors circuit qu'en débranchant son cordon électrique au niveau de cette  
prise.  
AVERTISSEMENT: Lappareil fonctionne à une tension extrêmement  
basse de sécurité qui est conforme à la norme CEI 60950. Ces conditions  
ne sont maintenues que si l'équipement auquel il est raccordé fonctionne  
dans les mêmes conditions.  
AVERTISSEMENT: France et Pérou uniquement:  
Ce groupe ne peut pas être alimenté par un dispositif à impédance à la  
terre. Si vos alimentations sont du type impédance à la terre, ce groupe  
doit être alimenté par une tension de 230 V (2 P+T) par le biais d'un  
transformateur d'isolement à rapport 1:1, avec un point secondaire de  
connexion portant l'appellation Neutre et avec raccordement direct à la  
terre (masse).  
AVERTISSEMENT: Points d’accès RJ-45. Ceux-ci sont protégés par des  
prises de données. Ils ne peuvent pas être utilisés comme prises de  
téléphone conventionnelles standard, ni pour la connection de l’unité à  
un réseau téléphonique central privé ou public. Raccorder seulement  
connecteurs de données RJ-45, systèmes de réseaux de téléphonie ou  
téléphones de réseaux à ces prises.  
Il est possible de raccorder des câbles protégés ou non protégés avec des  
jacks protégés ou non protégés à ces prises de données.  
AVERTISSEMENT: Le commutateur doit être utilisé en rack uniquement  
s’il est monté sur des rails à glissières, une étagère ou un plateau pour  
supporter son poids. Les kits de montage en rack ne suffisent pas à eux  
seuls pour supporter le poids du commutateur.  
AVERTISSEMENTS: Si vous connectez le commutateur Switch à un  
moduled'alimentation de Type 3, consultez les informations de sécurité  
qui se trouvent dans le guide del'utilisateur du module d'alimentation de  
type 3.  
AVERTISSEMENTS: Si le module d’expansion nest pas installé, veillez à  
bien installer la plaque d’obturation et serrez toutes les vis à l’aide d’un  
outil approprié.  
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L’information de Sécurité Importante  
65  
AVERTISSEMENT: Ports pour fibres optiques – sécurité sur le plan  
optique  
Ne regardez jamais le laser tant qu'il est sous tension. Ne regardez jamais  
directement le port à fibres optiques et les embouts de câbles à fibres  
optiques tant qu'ils sont sous tension.  
AVERTISSEMENT: L'utilisation de contrôles, de réglages de  
performances ou de procédures autres que ceux qui sont spécifiés au sein  
du présent document risquent d'entraîner l'exposition à des  
rayonnements laser dangereux.  
AVERTISSEMENT: Le commutateur ne doit être utilisé qu'avec des  
modules Transceiver GBIC approuvés par 3Com.  
3CGBIC91 GBIC (SX)  
3CGBIC92 GBIC (LX)  
3CGBIC97 GBIC (LH70)  
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66  
APPENDIX A: SAFETY INFORMATION  
Wichtige Sicherheitsinformationen  
VORSICHT: Die Installation und der Ausbau des Geräts darf nur durch  
Fachpersonal erfolgen.  
VORSICHT: Wenn die Switch Einheit in einer Stapel mit anderen  
SuperStack 3 Hub Einheiten eingebaut werden soll, muß die Switch  
Einheit unter die schmaleren Hub Einheiten eingebaut werden.  
VORSICHT: Das Gerät muß geerdet sein.  
VORSICHT: Das Gerät muß an eine geerdete Steckdose angeschlossen  
werden, die europäischen Sicherheitsnormen erfüllt.  
VORSICHT: Der Anschlußkabelsatz muß mit den Bestimmungen des  
Landes übereinstimmen, in dem er verwendet werden soll.  
VORSICHT: Der Gerätestecker (der Anschluß an das Gerät, nicht der  
Wandsteckdosenstecker) muß eine passende Konfiguration für einen  
Geräteeingang gemäß EN60320/IEC320 haben.  
VORSICHT: Die Netzsteckdose muß in der Nähe des Geräts und leicht  
zugänglich sein. Die Stromversorgung des Geräts kann nur durch  
Herausziehen des Gerätenetzkabels aus der Netzsteckdose unterbrochen  
werden.  
VORSICHT: Europe  
Das Netzkabel muß vom Typ HO3VVF3GO.75 (Mindestanforderung)  
sein und die Aufschrift <HAR> oder <BASEC> tragen.  
Der Netzstecker muß die Norm CEE 7/7 erfüllen (”SCHUKO”).  
VORSICHT: Der Betrieb dieses Geräts erfolgt unter den  
SELV-Bedingungen (Sicherheitskleinstspannung) gemäß IEC 60950. Diese  
Bedingungen sind nur gegeben, wenn auch die an das Gerät  
angeschlossenen Geräte unter SELV-Bedingungen betrieben werden.  
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Wichtige Sicherheitsinformationen  
67  
VORSICHT: RJ-45-Porte. Diese Porte sind geschützte Datensteckdosen.  
Sie dürfen weder wie normale traditionelle Telefonsteckdosen noch für  
die Verbindung der Einheit mit einem traditionellem privatem oder  
öffentlichem Telefonnetzwerk gebraucht werden. Nur  
RJ-45-Datenanscluße, Telefonnetzsysteme or Netztelefone an diese  
Steckdosen anschließen.  
Entweder geschützte oder ungeschützte Buchsen dürfen an diese  
Datensteckdosen angeschlossen werden.  
VORSICHT: Der Switch darf nur dann in einem Einschub montiert  
werden, wenn dieser zur Tragkraftverstärkung auf einer Laufschiene, in  
einem Regal oder einem Träger montiert ist. Der Einschubmontagesatz  
alleine reicht nicht aus, um das Gewicht des Switch zu tragen.  
VORSICHT: Ist kein Erweiterungsmodul installiert, überprüfen Sie bitte  
den Sitz der Stanzplatte, indem Sie alle Schrauben mit einem geeigneten  
Werkzeug anziehen.  
VORSICHT: Bevor Sie den Schalter an das Stromversorgungsmodul Typ 3  
anschließen, lesen Sie bitte die Sicherheitshinweise in der  
Bedienungsanleitung für das Stromversorgungsmodul Typ 3.  
VORSICHT: Faseroptikanschlüsse – Optische Sicherheit  
Niemals ein Übertragungslaser betrachten, während dieses eingeschaltet  
ist. Niemals direkt auf die Faseransnchlüsse und auf die Faserkabelenden  
schauen, während diese eingeschaltet sind.  
VORSICHT: Die Verwendung von Steuerelementen oder die Anpassung  
von Leistungen und Verfahren in anderer als der hierin genannten Weise  
kann zu gefährlichen Laseremissionen führen.  
VORSICHT: Der Switch sollte nur mit von der Firma 3Com zugelassenen  
GBIC Tranceivermodulen, wie unten augefuehrt, bestueckt werden.  
3CGBIC91 GBIC (SX)  
3CGBIC92 GBIC (LX)  
3CGBIC97 GBIC (LH70)  
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68  
APPENDIX A: SAFETY INFORMATION  
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PIN-OUTS  
B
Null Modem Cable  
9-pin to RS-232 25-pin  
PC-AT Serial Cable  
9-pin to 9-pin  
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70  
APPENDIX B: PIN-OUTS  
Modem Cable  
9-pin to RS-232 25-pin  
RJ-45 Pin  
Assignments  
Pin assignments are identical for 10/100BASE-T and 1000BASE-T RJ-45  
connectors.  
Table 10 Pin assignments  
Pin Number  
10/100BASE-T  
1000BASE-T  
Ports configured as MDI  
1
2
3
4
5
6
7
8
Transmit Data +  
Transmit Data -  
Receive Data +  
Not assigned  
Not assigned  
Receive Data –  
Not assigned  
Not assigned  
Bidirectional Data A+  
Bidirectional Data A-  
Bidirectional Data B+  
Bidirectional Data C+  
Bidirectional Data C-  
Bidirectional Data B-  
Bidirectional Data D+  
Bidirectional Data D-  
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RJ-45 Pin Assignments  
71  
Table 11 Pin assignments  
Pin Number  
10/100BASE-T  
1000BASE-T  
Ports configured as MDIX  
1
2
3
4
5
6
7
8
Receive Data +  
Receive Data -  
Transmit Data +  
Not assigned  
Not assigned  
Transmit Data -  
Not assigned  
Not assigned  
Bidirectional Data B+  
Bidirectional Data B-  
Bidirectional Data A+  
Bidirectional Data D+  
Bidirectional Data D-  
Bidirectional Data A-  
Bidirectional Data C+  
Bidirectional Data C-  
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72  
APPENDIX B: PIN-OUTS  
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TECHNICAL SPECIFICATIONS  
C
The technical specifications for the Switches in the Switch 4900 Series are  
the same unless otherwise stated.  
Physical Dimensions  
Switch 4900: Switch Height: 65.8 mm (2.59 in.) x Width: 440 mm (17.3 in.) x  
Depth: 363.4 mm (14.30 in.) (not including bulge). Weight: 6.3 Kg (13.88 lbs)  
Switch 4900 SX: Height: 65.8 mm (2.59 in.) x Width: 440 mm (17.3 in.) x  
Depth: 363.4 mm (14.30 in.) (not including bulge). Weight: 6.0 Kg (13.22 lbs)  
Switch 4924: Height: 65.8 mm (2.59 in.) x Width: 440 mm (17.3 in.) x Depth:  
413 mm (16.27 in.) (not including bulge). Weight: 6.4 Kg (14.10 lbs)  
Switch 4950: Height: 65.8 mm (2.59 in.) x Width: 440 mm (17.3 in.) x Depth:  
413 mm (16.27 in.) (not including bulge). Weight: 6.91 Kg (15.23 lbs)  
Environmental Requirements  
Operating Temperature  
Storage Temperature  
Operating Humidity  
Standards  
0 ° to 40 °C (32 ° to 104 °F)  
–10 ° to +70 °C (14 ° to 158 °F)  
10–95% relative humidity, non-condensing  
EN60068 to 3Com schedule (Package testing: paras 2.1, 2.2, 2.30, and 2.32.  
Operational testing: paras 2.1, 2.2, 2.30 and 2.13).  
Safety  
Agency Certifications  
UL 1950 / UL60950, EN60950, CSA 22.2 No. 950 / CSA 22.2 No. 60950,  
IEC 60950, IEC 825-1 (4900 SX and 4950 only), EN 60825-1 (4900 SX and 4950  
only)  
EMC  
Emissions  
CISPRR 22 Class A, EN55022 Class A, FCC Part 15 Subpart B Class A,  
ICES-003 Class A, VCCI Class A, AS/NZS 3548 Class A, CNS 13438 Class A,  
EN61000-3-2  
Immunity  
EN 55024  
Power Consumption  
Switch 4900: 308 watts maximum  
Switch 4900 SX: 162 watts maximum  
Switch 4924: 254 watts maximum  
Switch 4950: 200 watts maximum  
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74  
APPENDIX C: TECHNICAL SPECIFICATIONS  
Heat Dissipation  
Switch 4900:1050 BTU/hour maximum  
Switch 4900 SX: 560 BTU/hour maximum  
Switch 4924: 870 BTU/hour maximum  
Switch 4950: 685 BTU/hour maximum  
Power Supply  
AC Line Frequency  
Input Voltage Options  
Current Rating  
50/60 Hz  
90–240 VAC  
Switch 4900: 4 A (amps) (maximum)  
Switch 4900 SX: 3 A (amps) (maximum)  
Switch 4924 and 4950: 4.5 A (amps) (maximum)  
Standards Supported  
SNMP:  
Terminal Emulation:  
SNMP protocol (RFC 1157)  
MIB-II (RFC 1213)  
Telnet (RFC 854)  
Protocols Used for Administration:  
UDP (RFC 768)  
Bridge MIB (RFC 1493)  
RMON MIB II (RFC 2021)  
Remote Monitoring MIB (RFC 1757)  
MAU MIB (RFC 2239)  
IP (RFC 791)  
ICMP (RFC 792)  
TCP (RFC 793)  
ARP (RFC 826)  
TFTP (RFC 783)  
DHCP (RFC 2131, RFC 2132, RFC 1534)  
BOOTP (RFC 951, RFC 1497)  
IGMP (RFC 1112 & 2236)  
RADIUS (RFC 2865, 1321, & 2869)  
RMON: (RFC 2819)  
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TECHNICAL SUPPORT  
D
3Com provides easy access to technical support information through a  
variety of services. This appendix describes these services.  
Information contained in this appendix is correct at time of publication. For  
the most recent information, 3Com recommends that you access the  
3Com Corporation World Wide Web site.  
Online Technical  
Services  
3Com offers worldwide product support 24 hours a day, 7 days a week,  
through the following online systems:  
World Wide Web site  
3Com Knowledgebase Web Services  
3Com FTP site  
World Wide Web Site To access the latest networking information on the 3Com Corporation  
World Wide Web site, enter this URL into your Internet browser:  
This service provides access to online support information such as technical  
documentation and software, as well as support options that range from  
technical education to maintenance and professional services.  
3Com The 3Com Knowledgebase is a database of technical information to help  
Knowledgebase Web you install, upgrade, configure, or support 3Com products. The  
Services Knowledgebase is updated daily with technical information discovered by  
3Com technical support engineers. This complimentary service, which is  
available 24 hours a day, 7 days a week to 3Com customers and partners,  
is located on the 3Com Corporation World Wide Web site at:  
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76  
APPENDIX D: TECHNICAL SUPPORT  
3Com FTP Site Download drivers, patches, software, and MIBs across the Internet from the  
3Com public FTP site. This service is available 24 hours a day, 7 days a week.  
To connect to the 3Com FTP site, enter the following information into  
your FTP client:  
Hostname: ftp.3com.com  
Username: anonymous  
Password: <your Internet e-mail address>  
You do not need a user name and password with Web browser software  
such as Netscape Navigator and Internet Explorer.  
Support from Your  
Network Supplier  
If you require additional assistance, contact your network supplier. Many  
suppliers are authorized 3Com service partners who are qualified to  
provide a variety of services, including network planning, installation,  
hardware maintenance, application training, and support services.  
When you contact your network supplier for assistance, have the  
following information ready:  
Product model name, part number, and serial number  
A list of system hardware and software, including revision levels  
Diagnostic error messages  
Details about recent configuration changes, if applicable  
If you are unable to contact your network supplier, see the following  
section on how to contact 3Com.  
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Support from 3Com  
77  
Support from 3Com If you are unable to obtain assistance from the 3Com online technical  
resources or from your network supplier, 3Com offers email and  
telephone technical support services. To find out more about your  
support options, email or call the 3Com technical support services at the  
location nearest you.  
Email Support Some 3Com regions offer an email support service. To access this service  
for your region, use the appropriate URL or email address from the list  
below.  
Asia, Pacific Rim  
From this region, email:  
Europe, Middle East and Africa  
From this region, enter the URL:  
Latin America  
Spanish speakers, enter the URL:  
Portuguese speakers, enter the URL:  
English speakers, email:  
Telephone Support When you contact 3Com for assistance, have the following information  
ready:  
Product model name, part number, and serial number  
A list of system hardware and software, including revision levels  
Diagnostic error messages  
Details about recent configuration changes, if applicable  
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78  
APPENDIX D: TECHNICAL SUPPORT  
Here is a list of worldwide technical telephone support numbers. These  
numbers are correct at the time of publication. Refer to the 3Com Web  
site for updated information.  
Country  
Telephone Number  
Country  
Telephone Number  
Asia, Pacific Rim  
Australia  
Hong Kong  
India  
1 800 678 515  
800 933 486  
Philippines  
1235 61 266 2602 or  
+61 2 9937 5076  
10800 61 00137 or  
021 6350 1590 or  
00800 0638 3266  
800 6161 463  
+61 2 9424 5179 or  
000800 650 1111  
001 803 61009  
00531 616 439 or  
03 5977 7991  
P.R. of China  
Indonesia  
Japan  
Singapore  
S. Korea  
00798 611 2230 or  
02 3455 6455  
Malaysia  
1800 801 777  
New Zealand  
Pakistan  
0800 446 398  
+61 2 9937 5083  
Taiwan  
Thailand  
00801 611 261  
001 800 611 2000  
Europe, Middle East and Africa  
From anywhere in these  
regions, call:  
+44 (0)1442 435529  
From the following countries, you may use the numbers shown:  
Austria  
01 7956 7124  
070 700 000  
070 700 770  
7010 7289  
01080 2783  
0825 809 622  
01805 404 747  
06800 14466  
1800 509359  
1800 943 2632  
199 161346  
Luxembourg  
Netherlands  
Norway  
800 29880  
0900 777 7737  
815 33 047  
00800 441 1357  
707 200 123  
0800 991196  
9 021 60455  
07711 14453  
08488 50112  
0870 241 3901  
Belgium (Flemish)  
Belgium (French)  
Denmark  
Finland  
Poland  
Portugal  
South Africa  
Spain  
Sweden  
Switzerland  
U.K.  
France  
Germany  
Hungary  
Ireland  
Israel  
Italy  
Latin America  
Antigua  
Argentina  
Aruba  
Bahamas  
Barbados  
Belize  
Bermuda  
Bonaire  
Brazil  
Cayman  
Chile  
Colombia  
Costa Rica  
Curacao  
Ecuador  
Dominican Republic  
1 800 988 2112  
0 810 444 3COM  
1 800 998 2112  
1 800 998 2112  
1 800 998 2112  
52 5 201 0010  
1 800 998 2112  
1 800 998 2112  
0800 13 3COM  
Guatemala  
Haiti  
Honduras  
Jamiaca  
Martinique  
Mexico  
Nicaragua  
Panama  
Paraguay  
Peru  
Puerto Rico  
Salvador  
Trinidad and Tobago  
Uruguay  
Venezuela  
Virgin Islands  
AT&T +800 998 2112  
57 1 657 0888  
AT&T +800 998 2112  
1 800 998 2112  
571 657 0888  
01 800 849CARE  
AT&T +800 998 2112  
AT&T +800 998 2112  
54 11 4894 1888  
AT&T +800 998 2112  
1 800 998 2112  
AT&T +800 998 2112  
1 800 998 2112  
AT&T +800 998 2112  
AT&T +800 998 2112  
57 1 657 0888  
1 800 998 2112  
AT&T +800 998 2112  
AT&T +800 998 2112  
AT&T +800 998 2112  
1 800 998 2112  
AT&T +800 998 2112  
AT&T +800 998 2112  
North America  
1 800 876 3266  
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Returning Products for Repair  
79  
Returning Products  
for Repair  
Before you send a product directly to 3Com for repair, you must first  
obtain an authorization number. Products sent to 3Com without  
authorization numbers will be returned to the sender unopened, at the  
senders expense.  
You can obtain an authorization number (called an RMA) by entering the  
following URL into your Internet browser:  
Alternatively, you can obtain an RMA by calling or faxing one of the  
following numbers:  
Country  
Telephone Number  
Country  
Telephone Number  
Asia, Pacific Rim  
From anywhere in this  
region call:  
+ 65 543 6500 phone  
+ 65 543 6348 fax  
Europe, Middle East and Africa  
From anywhere in these  
regions, call:  
+44 (0)1442 435529  
From the following countries, you may use the numbers shown:  
Austria  
01 7956 7124  
070 700 000  
070 700 770  
7010 7289  
01080 2783  
0825 809 622  
01805 404 747  
06800 14466  
1800 509359  
1800 943 2632  
199 161346  
Luxembourg  
Netherlands  
Norway  
800 29880  
0900 777 7737  
815 33 047  
00800 441 1357  
707 200 123  
0800 991196  
9 021 60455  
07711 14453  
08488 50112  
0870 241 3901  
Belgium (Flemish)  
Belgium (French)  
Denmark  
Finland  
Poland  
Portugal  
South Africa  
Spain  
Sweden  
Switzerland  
U.K.  
France  
Germany  
Hungary  
Ireland  
Israel  
Italy  
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80  
APPENDIX D: TECHNICAL SUPPORT  
Country  
Telephone Number  
Country  
Telephone Number  
Latin America  
Antigua  
Argentina  
Aruba  
Bahamas  
Barbados  
Belize  
Bermuda  
Bonaire  
Brazil  
Cayman  
Chile  
Colombia  
Costa Rica  
Curacao  
Ecuador  
Dominican Republic  
1 800 988 2112  
0 810 444 3COM  
1 800 998 2112  
1 800 998 2112  
1 800 998 2112  
52 5 201 0010  
1 800 998 2112  
1 800 998 2112  
0800 13 3COM  
Guatemala  
Haiti  
Honduras  
Jamiaca  
Martinique  
Mexico  
Nicaragua  
Panama  
Paraguay  
Peru  
Puerto Rico  
Salvador  
Trinidad and Tobago  
Uruguay  
Venezuela  
Virgin Islands  
AT&T +800 998 2112  
57 1 657 0888  
AT&T +800 998 2112  
1 800 998 2112  
571 657 0888  
01 800 849CARE  
AT&T +800 998 2112  
AT&T +800 998 2112  
54 11 4894 1888  
AT&T +800 998 2112  
1 800 998 2112  
AT&T +800 998 2112  
1 800 998 2112  
AT&T +800 998 2112  
AT&T +800 998 2112  
57 1 657 0888  
1 800 998 2112  
AT&T +800 998 2112  
AT&T +800 998 2112  
AT&T +800 998 2112  
1 800 998 2112  
AT&T +800 998 2112  
AT&T +800 998 2112  
North America  
From U.S.A and Canada call:  
1 800 876 3266 phone  
1 508 323 6061 fax (not toll free)  
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G
GBIC  
3Com Knowledgebase Web Services 75  
3Com URL 75  
H
A
hardware features 13  
3Com Network Supervisor 43  
I
prerequisites 23  
interconnect cable 25  
IP addressing  
C
cable  
IP configuration 35  
10/100/1000BASE-T 27  
fiber 28  
pin-outs 69  
L
LEDs 17  
CD-ROM 9  
conventions  
notice icons, About This Guide 8  
text, About This Guide 8  
M
management  
methods 46  
preparing for 36  
manual setup  
D
default  
console port 40  
front panel port 37  
MDIX configuration 27  
MIBs 76  
settings 20  
users 51  
E
Ethernet address of the Switch 19  
N
F
network supplier support 76  
factory defaults 20  
O
online technical services 75  
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82  
powering-up 26  
product name 19  
rack mounting 23  
RPS socket 19  
P
pin-outs 69  
ports  
1000BASE-SX 16  
GBIC 16  
system specifications 73  
power socket 19  
LEDs 54  
T
3Com Knowledgebase Web Services 75  
3Com URL 75  
network suppliers 76  
product name 19  
R
RPS 19  
U
unit information label 19  
URL 75  
W
web interface management 47  
setting up 49  
World Wide Web (WWW) 75  
S
X
serial number of the Switch 19  
SNMP 51  
XRN Interconnect Module Kit 25  
socket  
power 19  
RPS 19  
specifications, system 73  
straight-through configuration 27  
Switch  
3C number 19  
automatic setup 43  
dimensions 73  
Ethernet address 19  
features 13  
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REGULATORY NOTICES  
FCC STATEMENT  
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to  
part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful  
interference when the equipment is operated in a commercial environment. This equipment generates, uses  
and can radiate radio frequency energy and, if not installed and used in accordance with the instructions,  
may cause harmful interference to radio communications. Operation of this equipment in a residential area is  
likely to cause harmful interference to radio communications, in which case the user will be required to  
correct the interference at their own expense.  
INFORMATION TO THE USER  
If this equipment does cause interference to radio or television reception, which can be determined by  
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of  
the following measures:  
Reorient the receiving antenna.  
Relocate the equipment with respect to the receiver.  
Move the equipment away from the receiver.  
Plug the equipment into a different outlet so that equipment and receiver are on different branch circuits.  
If necessary, the user should consult the dealer or an experienced radio/television technician for additional  
suggestions. The user may find the following booklet prepared by the Federal Communications Commission  
helpful:  
How to Identify and Resolve Radio-TV Interference Problems  
This booklet is available from the U.S. Government Printing Office, Washington, DC 20402, Stock No.  
004-000-00345-4.  
In order to meet FCC emissions limits, this equipment must be used only with cables which comply with IEEE  
802.3.  
CSA STATEMENT  
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment  
Regulations.  
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur  
du Canada.  
CE STATEMENTS (EUROPE)  
This product complies with the European Low Voltage Directive 73/23/EEC and EMC Directive 89/336/EEC as  
amended by European Directive 93/68/EEC.  
Warning: This is a class A product. In a domestic environment this product may cause radio interference in  
which case the user may be required to take adequate measures.  
You must only insert a 3Com approved GBIC transceiver into the Switch. These are listed in the “Approved  
GBIC Transceivers” section of the Getting Started Guide.  
VCCI STATEMENT  
BSMI STATEMENT  
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