235PL2
235P2
EN
User manual
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38
50
Customer care and warranty
Troubleshooting & FAQs
•
•
Do not subject the monitor to severe
vibration or high impact conditions during
operation.
1. Important
This electronic user’s guide is intended for anyone
who uses the Philips monitor.Take time to read
this user manual before you use your monitor.
It contains important information and notes
regarding operating your monitor.
Do not knock or drop the monitor during
operation or transportation.
Maintenance
•
To protect your monitor from possible
damage, do not put excessive pressure on the
monitor panel.When moving your monitor,
grasp the frame to lift; do not lift the monitor
by placing your hand or fingers on the monitor
panel..
The Philips guarantee applies provided the
product is handled properly for its intended use,
in accordance with its operating instructions and
upon presentation of the original invoice or cash
receipt, indicating the date of purchase, dealer’s
name and model and production number of the
product.
•
•
Unplug the monitor if you are not going to
use it for an extensive period of time.
Unplug the monitor if you need to clean it
with a slightly damp cloth.The screen may be
wiped with a dry cloth when the power is off.
However, never use organic solvent, such as,
alcohol, or ammonia-based liquids to clean
your monitor.
1.1 Safety precautions and maintenance
Warnings
Use of controls, adjustments or procedures other
than those specified in this documentation may
result in exposure to shock, electrical hazards and/
or mechanical hazards.
•
To avoid the risk of shock or permanent
damage to the set, do not expose the monitor
to dust, rain, water, or excessive moisture
environment.
Read and follow these instructions when
connecting and using your computer monitor.
•
•
If your monitor gets wet, wipe it with dry cloth
as soon as possible.
Operation
If foreign substance or water gets in your
monitor, please turn the power off immediately
and disconnect the power cord.
•
Keep the monitor out of direct sunlight and
away from stoves or any other heat source.
Remove any object that could fall into
ventilation holes or prevent proper cooling of
the monitor’s electronics.
•
Then, remove the foreign substance or water,
and send it to the maintenance center.
Do not store or use the monitor in locations
exposed to heat, direct sunlight or extreme
cold.
•
•
•
•
•
Do not block the ventilation holes on the
cabinet.
When positioning the monitor, make sure the
power plug and outlet are easily accessible.
If turning off the monitor by detaching the
power cable or DC power cord, wait for 6
seconds before attaching the power cable or
DC power cord for normal operation.
Please use approved power cord provided
by Philips all the time. If your power cord is
missing, please contact with your local service
center. (Please refer to Customer Care
Consumer Information Center)
In order to maintain the best performance of
your monitor and use it for a longer lifetime,
please use the monitor in a location that falls
within the following temperature and humidity
ranges.
o
Temperature: 0-40°C 32-95°F
o
•
Humidity: 20-80% RH
1
•
IMPORTANT:Always activate a moving screen 1.2 Notational Descriptions
saver program when you leave your monitor
unattended.Always activate a periodic screen
refresh application if your monitor will display
unchanging static content. Uninterrupted
display of still or static images over an
The following subsections describe notational
conventions used in this document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text may be
accompanied by an icon and printed in bold or
italic type.These blocks contain notes, cautions or
warnings.They are used as follows:
extended period may cause “burn in”, also
known as “after-imaging” or “ghost imaging”,
on your screen. "Burn-in", "after-imaging", or
"ghost imaging" is a well-known phenomenon
in monitor panel technology. In most cases,
the “burned in” or “after-imaging” or “ghost
Note
This icon indicates important information and tips
imaging” will disappear gradually over a period that help you make better use of your computer
of time after the power has been switched off. system.
Warning
Caution
Severe ”burn-in” or “after-image” or “ghost image” This icon indicates information that tells you how
symptoms will not disappear and cannot be
repaired.The damage mentioned above is not
covered under your warranty.
to avoid either potential damage to hardware or
loss of data.
Warning
This icon indicates the potential for bodily harm
and tells you how to avoid the problem.
Some warnings may appear in alternate formats
and may not be accompanied by an icon. In such
cases, the specific presentation of the warning is
mandated by the relevant regulatory authority.
Service
•
The casing cover should be opened only by
qualified service personnel.
•
If there is any need for any document for
repair or integration, please contact with
your local service center. (please refer to the
chapter of "Consumer Information Center")
For transportation information, please refer to
"Technical Specifications".
•
•
Do not leave your monitor in a car/trunk
under direct sun light.
Note
Consult a service technician if the monitor does
not operate normally, or you are not sure what
procedure to take when the operating instructions
given in this manual have been followed.
2
Recycling Information for Customers
Your display is manufactured with high quality
materials and components which can be recycled
and reused.
1.3 Disposal of product and packing material
Waste Electrical and Electronic Equipment-
WEEE
To learn more about our recycling program please
This marking on the product or on its packaging
illustrates that, under European Directive 2002/96/
EC governing used electrical and electronic
appliances, this product may not be disposed
of with normal household waste.You are
responsible for disposal of this equipment through
a designated waste electrical and electronic
equipment collection.To determine the locations
for dropping off such waste electrical and
electronic, contact your local government office,
the waste disposal organization that serves your
household or the store at which you purchased
the product.
Your new monitor contains materials that can be
recycled and reused. Specialized companies can
recycle your product to increase the amount of
reusable materials and to minimize the amount to
be disposed of.
All redundant packing material has been omitted.
We have done our utmost to make the packaging
easily separable into mono materials.
Please find out about the local regulations on how
to dispose of your old monitor and packing from
your sales representative.
3
2. Setting up the monitor
2.1 Installation
Package contents
235P2/235PL2
Quick start guide
Guide de démarrage rapide
ᖿ䗳ܹ䮼ᣛफ
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Guía rápida
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Kurzanleitung
/
Guida rapida
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ɒɜɢɞɤɟ ɤɟɪɿɜɧɢɰɬɜɨ ɞɥɹ ɩɨɱɚɬɤɭ ɟɤɫɩɥɭɚɬɚɰɿʀ
Ʉɪɚɬɤɨɟ ɪɭɤɨɜɨɞɫɬɜɨ ɩɨ ɡɚɩɭɫɤɭ
Installation Installation Instalación Installation
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Installazione
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ᅝ㺙
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ȱɧɫɬɚɥɹɰɿɹ / ɍɫɬɚɧɨɜɤɚ
Connect
䖲ᗻ
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Connectivité
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Conectividad
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Verbindungsfähigkeit
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Connettività
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ɉɿɞɤɥɸɱɢɬɢɫɹ
ɉɨɞɤɥɸɱɢɬɶɫɹ
Adjust ergonomic
Einstellmöglichkeiten
Ɋɟɝɭɥɸɜɚɬɢ ɟɪɝɨɧɨɦɿɱɧɟ
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Réglages ergonomiques
Regolazioni ergonomiche
ɇɚɫɬɪɨɣɤɚ ɷɪɝɨɧɨɦɢɤɢ
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Ajustes ergonómicos
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Ergonomische
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ҎԧᎹᄺ䇗ᭈ
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Monitor
Quick start guide
Philips and the Philips’ Shield Emblem are registered trademarks of
Koninklijke Philips Electronics N.V. and are used under license from
Koninklijke Philips Electronics N.V.
a
Power cord
EDFU CD
Audio cable
VGA signal cable (optional)
DVI cable (optional)
4
Connecting to your PC
2.2 Operating the monitor
Front view product description
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5
Kensington anti-thief lock
AC power input
DVI-D input (available for selecting
model)
4
3
1
7
6
2
VGA input
USB upstream and downstream
Audio input
:To access OSD menu.
Earphone jack
: Return to previous OSD level.
: PowerSensor.
Connect to PC
:To switch monitor’s power on and
off.
1. Connect the power cord to the back of
the montior firmly.
:To adjust the OSD menu.
:To adjust volume of the display.
: SmartImage.There are 6 modes to
be selected: Office, Photo, Movie,
Game, Economy and Off.
2. Turn off your computer and unplug its
power cable.
3. Connect the monitor signal cable to the
video connector on the back of your
computer.
4. Connect the PC audio cable to the audio
connector on the back of your computer.
5. Plug the power cord of your computer
and your monitor into a nearby outlet.
6. Connect the USB upstream port on
the monitor and the USB port on your
computer with a USB cable.The USB
downstream port is now ready for any
USB device to plug in.
7. Turn on your computer and monitor.
If the monitor displays an image,
installation is complete.
5
Description of the On Screen Display
What is On-Screen Display (OSD)?
The OSD Menu
Below is an overall view of the structure of the
On-Screen Display.You can use this as a reference
when you want to work your way around the
different adjustments later on.
On-Screen Display (OSD) is a feature in all Philips
monitors. It allows an end user to adjust screen
performance or select functions of the monitors
directly through an on-screen instruction window.
A user friendly on screen display interface is
shown as below:
Main menu
Sub menu
Auto
On
Off
0, 1, 2, 3, 4 (available for selective models)
PowerSensor
VGA
Input
DVI (available for selective models)
Office
Photo
SmartImage
Movie
Game
Economy
Off
Wide screen,4:3
0~100
Picture Format
Brightness
Picture
0~100
Contrast
On, Off
SmartContrast
Gamma
1.8, 2.0, 2.2, 2.4, 2.6
0~100
Volume
Audio
Color
Stand Alone
On, Off
On, Off
Basic and simple instruction on the control keys
Mute
5000K,6500K,7500K,8200K,9300K,11500K
Color Temp.
sRGB
In the OSD shown above users can press
buttons at the front bezel of the monitor to move
the cursor, OK to confirm the choice or change.
Red: 0~100
Green: 0~100
Blue: 0~100
User Define
Language
English Español, Français, Deutsch, Italiano,
,
簡体中文
Português, Русский
,
0~100
Horizontal
Vertical
OSD Setting
0~100
Off, 1, 2, 3, 4
5, 10, 20, 30, 60
Transparency
OSD Time out
0, 1, 2, 3, 4
Power LED
Setup
Pixel Orbiting
On, Off
On, Off
0~100
Over Scan
H. Position
V. Position
Phase
0~100
0~100
0~100
On, Off
Yes, No
Clock
Resolution Notification
Reset
Information
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Resolution notification
Height adjustment
This monitor is designed for optimal performance
at its native resolution, 1920x1080@60Hz.
When the monitor is powered on at a different
resolution, an alert is displayed on screen: Use
1920x1080@60Hz for best results.
Display of the native resolution alert can be
switched off from Setup in the OSD (On Screen
Display) menu.
130mm
Pivot
Physical Function
Tilt
20˚
90˚
-5˚
Swivel
+65˚
-65˚
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2.3 Remove the Base
Condition:
ForVESA standard mounting applications
•
Before you start disassembling the monitor base,
please follow the instructions below to avoid
damage or injury.
1. Remove the 4 screw covers.
Note
This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.
100mm
100mm
2. Remove the 4 screws and then remove the
base from the monitor.
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How to enable SmartImage?
3. Product information
3.1 SmartImage
What is it?
SmartImage provides presets that optimize
display for different types of content, dynamically
adjusting brightness, contrast, color and sharpness
in real time.Whether you're working with text
applications, displaying images or watching a
video, Philips SmartImage delivers great optimized
monitor performance.
1. Press to
launch the SmartImage on screen
display;
Why do I need it?
2. Keep pressing
to toggle between Office,
Photo, Movie, Game, Economy and Off;
3. The SmartImage on screen display will remain
on screen for 5 seconds or you can also
press”OK” to make confirmation.
You want a monitor that delivers optimized display
all your favorite types of content, SmartImage
software dynamically adjust brightness, contrast,
color and sharpness in real time to enhance your
monitor viewing experience.
4. When SmartImage is enabled, the sRGB
scheme is disabled automatically.To use sRGB
you need to disable SmartImage with the
button at the front bezel of your monitor.
How does it work?
SmartImage is an exclusive, leading edge Philips
technology that analyzes the content displayed
on your screen. Based on a scenario you select,
SmartImage dynamically enhances the contrast,
color saturation and sharpness of images to
enhance the contents being displayed - all in real
time with the press of a single button.
Except using
press buttons to choose and press “OK” to
confirm selection and close the SmartImage OSD.
key to scroll down, you can also
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There are six modes to be selected: Office, Photo, 3.2 SmartContrast
Movie, Game, Economy and Off.
What is it?
Unique technology that dynamically analyzes
displayed content and automatically optimizes a
monitor's contrast ratio for maximum visual clarity
and viewing enjoyment, stepping up backlighting
for clearer, crisper and brighter images or dimming
backlighting for clear display of images on dark
backgrounds.
Why do I need it?
You want the very best visual clarity and viewing
comfort for every type of content. SmartContrast
dynamically controls contrast and adjusts
Office: Enhances text and dampens brightness backlighting for clear, crisp, bright gaming and
•
to increase readability and reduce eye strain.
This mode significantly enhances readability
and productivity when you're working with
spreadsheets, PDF files, scanned articles or
other general office applications.
video images or displays clear, readable text for
office work. By reducing your monitor's power
consumption, you save on energy costs and
extend the lifetime of your monitor.
•
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Photo:This profile combines color saturation,
dynamic contrast and sharpness enhancement
to display photos and other images with
outstanding clarity in vibrant colors - all
without artifacts and faded colors.
How does it work?
When you activate SmartContrast, it will analyse
the content you are displaying in real time to
adjust colors and control backlight intensity.This
function will dynamically enhance contrast for a
great entertainment experience when viewing
videos or playing games.
Movie: Ramped up luminance, deepened
color saturation, dynamic contrast and razor
sharpness displays every details in darker
areas of your videos without color washout in
brighter areas maintaining a dynamic natural
values for the ultimate video display
•
Game: Turn on over drive circuit for best
response time, reduce jaggy edges for fast
moving objects on screen, enhance contrast
ratio for bright and dark scheme, this profile
delivers the best gaming experience for
gamers.
•
•
Economy: Under this profile, brightness,
contrast are adjusted and backlighting fine-
tuned for just right display of everyday office
applications and lower power consumption.
Off: No optimization by SmartImage.
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3.3 SmartSaturate
What is it?
3.4 SmartSharpness
What is it?
Smart technology that controls color saturation,
the degree to which one on screen color is
blended in neighboring colors, to deliver rich and
vibrant images for more entertainment fun when
you are viewing videos.
Smart technology that enhances sharpness when
you need it for ultimate display performance and
more entertainment fun when you are viewing
videos or photos.
Why do I need it?
Why do I need it?
You want the ultimate in sharpness for more
You want rich, vibrant images for more
entertainment fun when viewing photos or
videos.
entertainment fun when viewing photos or videos.
How does it work?
How does it work?
Smart technology enhances sharpness when you
need it for ultimate display performance and more
entertainment fun when you are viewing videos or
photos in the Movie or Game mode. It is turned
off for top quality display of office applications
and in the Economy mode to reduce power
consumptions.
SmartSaturate dynamically controls color
saturation, the degree to which on-screen color
is blended in neighboring colors, to deliver rich,
vibrant display for more entertainment fun when
you are viewing images or videos in your display's
Movie or Game mode. It is turned off for top
quality display of office application and in the
Economy mode to reduce power consumption.
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First launch -Wizard
3.5 Philips SmartControl Premium
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The first time after installation of SmartControl
Premium, it will automatically go to Wizard for
first time launch.
The new SmartControl Premium software
by Phillips allows you to control your monitor
via an easy to use on-screen graphic interface.
Complicated adjustments are a thing of the past as
this user friendly software guides you through fine-
tuning resolution, Color calibration, Clock/Phase
adjustments, RGB White point adjustment, etc.
•
•
•
The wizard will guide you through adjustment
your monitor performance step by step.
You can go to Plug-in menu to launch wizard
later on as well.
You can adjust more options without wizard
by Standard pane.
Equipped with latest technology in core algorithm
for fast processing and response, this Windows
7 compliant eye catching animated Icon based
software is ready to enhance your experience
with Philips monitors!
Installation
•
Follow the instruction and complete the
installation.
•
•
You can launch after installation is completed.
If you want to launch later, you can either click
the shortcut on desktop or toolbar.
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Start with Standard pane:
Adjust menu:
•
Adjust Menu allow you to adjust
Brightness, Contrast, Focus, Position and
Resolution.
•
•
You can follow the instruction and do the
adjustment.
Cancel prompts user if you want to cancel
installation.
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Color menu:
•
Color Menu allow you to adjust RGB, Black
Level,White Point, Color Calibration, and
SmartImage (Please refer to SmartImage
section).
•
•
•
You can follow the instruction and do the
adjustment.
Refer to below table for sub-menu item base
on your input.
Example for Color Calibration
1. "Show Me" starts color calibration tutorial.
2. Start - starts the 6-step color calibration
sequence.
3. QuickView loads the before/after images.
4. To return to Color home pane, click the
Cancel button.
5. Enable color calibration - by default is on. If
unchecked, does not allow for color calibration
to happen, dimes out start and quick view
buttons.
6. Must have patent info in calibration screen.
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First color Calibration Screen:
ECO
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Previous button is disabled until the second
color screen.
•
•
•
Next goes to the succeeding target (6-targets).
Final next goes File>Presets pane.
Cancel closes the UI and returns to the plug
in page.
Theft Deterrence Pane will only be active when
selectingTheft Deterrence Mode from the drop-
down Plug Ins menu.
SmartImage
Allows user to change setting for better display
setting based on content.
When Entertainment is set, SmartContrast and
SmartResponse are enabled.
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To enableTheft Deterrence, clicking EnableTheft
Deterrence Mode button brings up the following
screen:
•
User can enter PIN between 4 and 9 digits
numbers only.
•
After entering PIN,Accept button takes user
to the pop-up dialog box on the following
page.
•
•
Minimum minutes set to 5. Slider set to 5 by
default.
Does not require the display be attached to
a different host to go intoTheft Deterrence
mode.
•
•
Displays current preference settings.
A checked box enables the feature.The check
box is a toggle.
•
Enable Context Menu on desktop is checked
(On) by default. Enable Context menu
displays SmartControl Premium selections for
Select Preset andTune Display in the desktop
right-click context menu. Disabled removes
SmartControl Premium from the right click
context menu.
•
EnableTaskTray icon is checked (On) by
default. Enable context menu shows the task
tray menu for SmartControl Premium.A right
click on the task tray icon displays the menu
options for Help,Technical Support. Check for
Upgrade,About, and Exit.When Enable task
tray menu is disabled, the task tray icon will
only display EXIT.
After creating PIN, theTheft Deterrence pane will
indicateTheft Deterrence Enabled and provide
PIN Options button:
•
•
Theft Deterrence Enabled is displayed.
DisableTheft Deterrence Mode opens pane
screen on next page.
•
Run at Startup is checked (On) by default.
When disabled, SmartControl Premium will
not launch at start or be in the task tray.The
only way to launch SmartControl Premium is
either from the desktop short cut or from the
program file.Any preset set to run at startup
will not load when this box is unchecked
(Disabled).
•
PIN Options button only available after user
creates PIN, button opens secure PIN web
site.
Options>Preferences - Will only be active
when selecting Preferences from the drop-down
Options menu. On a non-supported display
capable of DDC/CI, only the Help and Options
tabs are available.
•
Enable transparency mode (Windows 7,Vista,
XP). Default is 0% Opaque.
16
Options>Audio - Will only be active when
selectingVolume from the drop-down Options
menu.
Options>Input - Will only be active when selecting
Input from the drop-down Options menu. On a
non-supported display capable of DDC/CI, only
the Help and Options tabs are available.All other
SmartControl Premium tabs are not available.
On a non-supported display capable of DDC/CI,
only the Help and Options tabs are available.
Option>Auto Pivot
•
•
Display the Source instruction pane and
current input source setting.
On single input displays, this pane will not be
visible.
17
Help>User Manual - Will only be active when
selecting User Manual from the drop-down Help
menu. On a non-supported display capable of
DDC/CI, only the Help and Options tabs are
available.
Context Sensitive menu
The Context Sensitive menu is Enabled by default.
If Enable Context Menu has been checked in the
Options>Preferences pane, then the menu will be
visible.
The Context Menu has four entries:
•
SmartControl Premium - When selected the
About Screen is displayed.
•
Select Preset - Provides a hierarchical menu
of saved presets for immediate use.A check
mark shows the currently selected preset.
Facoty Preset can also be called from the drop
down menu.
Help>Version - Will only be active when selecting
Version from the drop- down Help menu. On a
non-supported display capable of DDC/CI, only
the Help and Options tabs are available.
•
•
Tune Display - Opens the SmartControl
Premium control panel.
SmartImage - Check current settings, Office,
Photo, Movie, Game, Economy, Off.
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TaskTray Menu Enabled
TaskTray Menu Disabled
The task tray menu can be displayed by right-
clicking on the SmartControl Premium icon from
the task tray. Left Click will launch the application.
When theTaskTray is disabled in the preference
folder, only the EXIT selection is available.To
completely remove SmartControl Premium
from the task tray, disable Run at Startup in
Options>Preferences.
The task tray has five entries:
•
•
•
Help - Access to User Manual file: Open User
Manual file using the default browser window.
Technical Support - displays the tech support
page.
Check for Update - takes the user to PDI
Landing and checks the user's version against
the most current available.
•
•
About - Displays detailed reference
information: product version, release
information, and product name.
Exit - Close SmartControl Premium
To run SmartControl Premium again either
select SmartControl Premium from Program
menu, double-click the desktop PC icon or
restart the system.
19
3.6 SmartDesktop Guide
SmartDesktop
Drag and DropWindows
Once the partitions are configured and Align to
partition is selected a window can be dragged
into the region and it will automatically align.
When the window and mouse cursor are within
the region, the region will become highlighted.
SmartDesktop is in SmartControl Premium. Install
SmartControl Premium and select SmartDesktop
from Options.
Note
If the outline of the region is not visible when
dragging the window,“Show windows contents
while dragging” is disabled. To enable:
1. In Control Panel, click System.
2. Click Advanced system settings (ForVista &
Win7 OS, this is located on the left sidebar)
3. In Performance section, click Settings.
4. In the box, check Show window contents
while dragging, and click OK.
Other alternative path:
Vista
Control Panel > Personalization > Window
Color and Appearance > Click "Open Classic
appearance properties for more color options"
> Click "Effects" button > check Show window
contents while dragging
•
•
•
Align to partition check box will enable
automatic alignment for the window when
dragged into the defined partition.
XP:
Select the desired partition by clicking on the
icon. The partition will be applied to the
desktop and the icon will be highlighted.
Identify provides a quick way to view the grid.
Display Properties>Appearance>Effects...> check
Show window contents while dragging
Win 7:
No other alternative path available.
20
Title Bar Options
2. Desktop Partition – Desktop Partition shows
the current selected partition and allows the
user to quickly change to any of the partitions
shown in the drop down.
Desktop partition can be accessed from the title
bar of the active window. This provides a quick
and easy way to manage the desktop as well as
sending any window to any partition without
having to drag and drop. Move the cursor into
the active window’s title bar to access the drop
down menu.
Right Click Menu
Note
If more than one display is attached, the user can
select the targeted display to change the partition.
The highlighted icon represents the current active
partition.
Right click on the Desktop Partition icon to view
the drop down menu.
3. Identify Partition – Displays the outline grid
on the desktop for the current partition.
4. Align On/Align Off – Enables/disables the
drag and drop auto align feature.
5. Exit – Closes Desktop Partition and
DisplayTune. To re-initialize, launch
DisplayTune from the start menu or short cut
on the desktop.
1. FindWindows – In some cases, the user may
have sent multiple windows to the same
partition. Find Window will show all open
windows and move the selected window to
the forefront.
21
TaskTray Right Click
Left Click Menu
The task tray also contains most of the features
supported in the title bar (with the exception of
automatically sending a window to any partition).
Left click on the Desktop Partition icon to quickly
send the active window to any partition without
having to drag and drop. Releasing the mouse will
send the window to the highlighted partition.
•
•
FindWindows – In some cases, the user may
have sent multiple windows to the same
partition. Find Window will show all open
windows and move the selected window to
the forefront.
Desktop Partition – Desktop Partition shows
the current selected partition and allows the
user to quickly change to any of the partitions
shown in the drop down.
•
•
Identify Partition – Displays the outline grid
on the desktop for the current partition.
Align On/Align Off – Enables/disables the
drag and drop auto align feature.
22
SmartDesktop Partition Definitions
Name
Full Desktop
Description
Image
Applies all settings to the entire desktop.
Vertical
Assesses the screen resolution and divides the display into
two evenly sized vertical regions.
For 90/270 maintain vertical configuration.
Horizontal
Assesses the screen resolution and divides the display into
two evenly sized horizontal regions.
For 90/270 maintain horizontal configuration.
VerticalTriple
Assesses the screen resolution and divides the display into
three evenly sized vertical regions.
For 90 Partition 1 horizontal top Partition 2 horizontal
center Partition 3 horizontal bottom.
For 270 Partition 3 horizontal top Partition 2 horizontal
center Partition 1 horizontal bottom.
Vertical Split Left
Assesses the screen resolution and divides the display into
two vertical regions, the left hand side is a single region,
the right hand side is split into two evenly sized regions
For 90 Partition 1 on top Partition 2&3 on bottomFor
270 Partition 1 on bottom Partition 2&3 on top.
Vertical Split Right
Assesses the screen resolution and divides the display into
two vertical regions, the right hand side is a single region,
the left hand side is split into two evenly sized regions
For 90 Partition 1&2 on top Partition 3 on bottom.
For 270 Partition 3 on top Partition 1&2 on bottom.
23
Name
Description
Image
Horizontal SplitTop
Assesses the screen resolution and divides the display into
two evenly sized horizontal regions, the top region is single,
the bottom region is spilt into two evenly sized regions
For 90 Partition 1 on right sideVertical Partition 2&3 on
left sideVertical.
For 270 Partition 1 on left sideVertical Partition 2&3 on
right sideVertical.
Horizontal Split Bottom Assesses the screen resolution and divides the display into
two evenly sized horizontal regions, the bottom region is
single, the top region is spilt into two evenly sized regions
For 90 Partition 1&2 on right sideVertical Partition 3 on
left sideVertical.
For 270 Partition 1&2 on left sideVertical Partition 3 on
right sideVertical.
Even Split
Assesses the screen resolution and divides the display into
four evenly sized regions.
24
3.7 PowerSensor
Custom settings
If you prefer to be in a position outside the
perimeters listed above, choose a higher strength
PowerSensor is a unique environmentally friendly
technology from Philips which enables user to save signal for optimal detection efficiency:The higher
up to 80% of power consumption. In line with
the setting, the stronger the detection signal. For
Philip’s Sense and Simplicity drive, this user friendly maximum PowerSensor efficiency and proper
technology works for you right out of the box
detection, please position yourself directly in front
without any hardware or software installation, and of your monitor.
without any user intervention in the default mode.
•
If you choose to position yourself more than
100 cm or 40 inches from the monitor use
the maximum detection signal for distances up
to 120cm or 47 inches. (setting 4)
How does it work?
•
Since some dark colored clothing tends to
absorb infrared signals even when the user
is within 100 cm or 40 inches of the display,
step up signal strength when wearing black or
other dark garb.
•
•
•
PowerSensor works on principle of
transmission and reception of harmless
“infrared” signals in order to detect user-
presence.
When the user is in front of the monitor
the monitor operates normally, at the
predetermined settings that the user has set-
i.e. Brightness, contrast, color, etc
•
You can return to the default mode at any
time (setting 3)
How to adjust settings
Assuming that the monitor was set to 100%
of brightness for example, when the user
leaves his seat and is no longer in front of the
monitor, the monitor automatically reduces
the power consumption up to 80%.
If PowerSensor is not operating correctly inside or
outside the default range, here’s how to fine-tune
detection:
•
•
Press the PowerSensor hot key
You will find the default position ‘3’ on the
adjustment bar.
User present in front
User not present
•
•
Adjust the PowerSensor detection adjustment
to Setting 4 and press OK.
42 Watt
8.5 Watt
Test the new setup to see if PowerSensor
properly detects you in your current position.
Hot key
Sensor distance
Power consumption as illustrated above is for reference purpose only
4
3
2
1
0
Settings
0
1
Default settings
2
3
4
At its default setting, (Setting 3), PowerSensor
is designed to detect the presence of the user
located between 30 and 100 cm (12 and 40
inches) from the display and within five degrees
left or right of the monitor.
Note
A manually selected PowerSensor mode will
remain operational unless and until it is readjusted
or the default mode is recalled. If you find that
the PowerSensor is excessively sensitive to nearby
motion for some reason, please adjust to a lower
signal strength.
25
3.8 Philips' Flat Panel Monitors Pixel Defect
Policy
Types of Pixel Defects
Pixel and sub pixel defects appear on the screen
in different ways.There are two categories of pixel
defects and several types of sub pixel defects
within each category.
Philips strives to deliver the highest quality
products.We use some of the industry's most
advanced manufacturing processes and practice
stringent quality control. However, pixel or sub
pixel defects on theTFT monitor panels used in
flat panel monitors are sometimes unavoidable.
Bright Dot Defects
Bright dot defects appear as pixels or sub pixels
that are always lit or 'on'.That is, a bright dot is
No manufacturer can guarantee that all panels will a sub-pixel that stands out on the screen when
be free from pixel defects, but Philips guarantees
that any monitor with an unacceptable number
of defects will be repaired or replaced under
warranty.This notice explains the different types
of pixel defects and defines acceptable defect
levels for each type. In order to qualify for repair
or replacement under warranty, the number of
pixel defects on aTFT monitor panel must exceed
these acceptable levels. For example, no more
than 0.0004% of the sub pixels on a 19" XGA
monitor may be defective. Furthermore, Philips
sets even higher quality standards for certain
types or combinations of pixel defects that are
more noticeable than others.This policy is valid
worldwide.
the monitor displays a dark pattern.There are the
types of bright dot defects:
One lit red, green or blue sub pixel
Two adjacent lit sub pixels:
-
-
-
Red + Blue = Purple
Red + Green =Yellow
Pixels and Sub pixels
Green + Blue = Cyan (Light Blue)
A pixel, or picture element, is composed of three
sub pixels in the primary colors of red, green and
blue. Many pixels together form an image.When
all sub pixels of a pixel are lit, the three colored
sub pixels together appear as a single white pixel.
When all are dark, the three colored sub pixels
together appear as a single black pixel. Other
combinations of lit and dark sub pixels appear as
single pixels of other colors.
Three adjacent lit sub pixels (one white pixel)
26
Note
A red or blue bright dot must be more
than 50
percent brighter than neighboring dots while
a green bright dot is 30 percent brighter than
neighboring dots.
Black Dot Defects Black dot defects appear as
pixels or sub pixels that are always dark or 'off'.
That is, a dark dot is a sub-pixel that stands out
on the screen when the monitor displays a light
pattern.These are the types of black dot defects:
Proximity of Pixel Defects
Because pixel and sub pixels defects of the same
type that are near to one another may be more
noticeable, Philips also specifies tolerances for the
proximity of pixel defects.
Pixel DefectTolerances
In order to qualify for repair or replacement due
to pixel defects during the warranty period, a
TFT monitor panel in a Philips flat panel monitor
must have pixel or sub pixel defects exceeding the
tolerances listed in the following tables.
BRIGHT DOT DEFECTS
MODEL
ACCEPTABLE LEVEL
235P2/235PL2
1 lit subpixel
3
2 adjacent lit subpixels
1
3 adjacent lit subpixels (one white pixel)
Distance between two bright dot defects*
Total bright dot defects of all types
0
>15mm
3
BLACK DOT DEFECTS
MODEL
ACCEPTABLE LEVEL
235P2/235PL2
5 or fewer
2 or fewer
0
1 dark subpixel
2 adjacent dark subpixels
3 adjacent dark subpixels
Distance between two black dot defects*
Total black dot defects of all types
>15mm
5 or fewer
TOTAL DOT DEFECTS
MODEL
ACCEPTABLE LEVEL
235P2/235PL2
5 or fewer
Total bright or black dot defects of all types
Note
1 or 2 adjacent sub pixel defects = 1 dot defect
This monitor is ISO9241-307 compliant.
27
4 Technical Specifications
Picture/Display
Monitor panel type
Backlight
TFT-LCD
CCFL (235P2), LED (235PL2)
Panel size
23'' W (58.4 cm)
Aspect ratio
16:9
Pixel Pitch
0.266 x 0.266 mm
Brightness
300 cd/m² (235P2); 250 cd/m² (235PL2)
SmartContrast
Contrast ratio (typical)
Response time (typical)
Optimum Resolution
Viewing angle
Picture Enhancement
Display colors
Vertical refresh rate
Horizontal Frequency
sRGB
500,000:1 (235P2); 20,000,000:1 (235PL2)
1000:1
5 ms
1920 x 1080 @ 60Hz
176° (H) / 170° (V) @ C/R > 5
SmartImage
16.7 M
56Hz -76Hz
30kHz - 80kHz
YES
Connectivity
Signal input
DVI-D (Digital),VGA (Analog)
USB 2.0 x 1
USB
Input Signal
Separate Sync, Sync on Green
Stereo Audio
Audio In/Out
Convenience
Build-in Audio
User Convenience
OSD Languages
1.5W x 2
English, French, German, Italian, Russian, Spanish,
Simplified Chinese, Portuguese
Other convenience
Plug & Play Compatibility
Stand
VESA mount ( 100 x 100mm), Kensington lock
DDC/CI, sRGB,Windows 7/Vista/XP, Mac OSX, Linux
Tilt
-5/+20
-65/+65
130mm
Swivel
Height adjustment
28
Power
On mode
42.24W (typ.), 52W (max.) (with audio and USB x 1)
On mode (ECO mode) (typical) 24.5W
Energy Consumption
AC InputVoltage at AC InputVoltage at AC InputVoltage at
(EnergyStar 5.0 test method)
100VAC +/-5VAC, 115VAC +/-5VAC,
230VAC +/-5VAC,
50Hz +/ -3Hz
27.5W
50Hz +/- 3Hz
28.62W
0.1W
60Hz +/- 3Hz
27.65W
0.1W
Normal Operation (typical)
Sleep (typical)
0.1W
0.1W
Off
0.1W
0.1W
Heat Dissipation*
AC InputVoltage at AC InputVoltage at AC InputVoltage at
100VAC +/-5VAC, 115VAC +/-5VAC,
230VAC +/-5VAC,
50Hz +/ -3Hz
93.86BTU
50Hz +/ -3Hz
97.68BTU
0.34BTU
60Hz +/ -3Hz
94.37BTU
0.34BTU
Normal Operation
Sleep (typical)
0.34BTU
Off
0.34BTU
0.34BTU
0.34BTU
Power LED indicator
Power Supply
On mode:White, Standby/Sleep mode:White (blinking)
Build-in, 100-240VAC, 50/60Hz
Dimension
Product with stand (WxHxD)
Product without stand
(WxHxD)
566 x 517 x 250mm
566 x 360 x 57mm
Box dimension (WxHxD)
Weight
672 x 268 x 434mm
Product with stand
Product without stand
Product with packaging
Operating Condition
Temperature range
6.4kg
4.2kg
8.1kg
Storage: -20°C to 60°C
operation: 0°C to 40 °C
20% to 80%
Relative humidity
Altitude
Non-operation: + 40,000 ft ( 12,192 m)
operation: + 12,000 ft ( 3,658 m)
MTBF
50,000 hrs (235P2), 30,000 hrs (235PL2)
29
Environmental
ROHS
YES
EPEAT
Gold. (www.epeat.net)
100% recyclable
Packaging
Compliance and standards
Regulatory Approvals
CE Mark, Energy Star 5.0, FCC Class B, SEMKO,TCO5.0,
TÜV/ GS,TÜV Ergo, UL/cUL
Cabinet
Color
Black/Silver, Black/Black
Texture
Finish
Note
registration status in your country.
version of leaflet.
30
4.1 Resolution & Preset Modes
4.2 Automatic PowerSaving
Maximum Resolution
If you haveVESA DPM compliance display card
or software installed in your PC, the monitor can
automatically reduce its power consumption when
not in use. If an input from a keyboard, mouse or
other input device is detected, the monitor will
'wake up' automatically.The following table shows
the power consumption and signaling of this
For
235P2/235PL2
1920 x 1080 at 60 Hz (analog input)
1920 x 1080 at 60 Hz (digital input)
Recommended Resolution
automatic power saving feature:
!
For
235P2/235PL2
1920 x 1080 at 60 Hz (digital input)
Power Management Definition
Video
VESA
Mode
H-sync
V-sync
Power Used LED color
H. freq (kHz)
Resolution
640x480
V. freq (Hz)
59.94
60.32
60.00
60.00
59.86
59.87
59.81
60.00
60.02
60.02
59.90
59.89
60.00
59.88
59.95
59.93
59.95
60.00
Active
ON
Yes
Yes
42.24W
(typ.), 52W
(max.)
(with audio
and USB x 1)
White
31.47
37.88
48.36
54.00
44.77
47.78
49.70
60.00
63.89
47.71
55.47
55.94
75.00
64.67
65.29
66.59
74.04
67.50
800x600
1024x768
1152x864
1280x720
1280x768
1280x800
1280x960
1280x1024
1360x768
1440x900
1440x900
1600x1200
1680x1050
1680x1050
1920x1080
1920x1200
1920x1080
Sleep (typ.)
Switch Off
OFF
OFF
No
-
No
-
0.1W
White
(Blinking)
0.1W
OFF
The following setup is used to measure power
consumption on this monitor.
Native resolution: 1920x1080.
Contrast: 50%
Brightness: 300 nits (235P2); 250 nits (235PL2)
Color temperature: 6500k with full white pattern
Audio and USB Inactive (Off)
Note
This data is subject to change without notice.
31
• Calibrated color temperature and gamma curve
• Wide luminance level, Dark black levels, Low
motion blur
5 Regulatory Information
Lead-free Product
Electrical Safety
Lead free display promotes
environmentally sound recovery and
• Product fulfills rigorous safety standards
Emissions
disposal of waste from electrical and
• Low alternating electric and magnetic fields
emissions
electronic equipment.Toxic substances
like Lead has been eliminated and compliance
with European community’s stringent RoHs
directive mandating restrictions on hazardous
substances in electrical and electronic equipment
have been adhered to in order to make Philips
monitors safe to use throughout its life cycle.
• Low acoustic noise emissions
Some of the Environmental features of theTCO
Displays 5.0 requirements:
• The brand owner demonstrates corporate
social responsibility and has a certified
environmental management system (EMAS or
ISO 14001)
• Very low energy consumption both in on- and
standby mode
TCO Displays 5.0 Information
• Restrictions on chlorinated and brominated
flame retardants, plasticizer and polymers
• Restrictions on heavy metals such as cadmium,
mercury and lead (RoHS compliance)
Congratulations,
Your display is designed for
both you and the planet!
This display carries theTCO Certified label.This
ensures that the display is designed for minimal
impact on the climate and natural environment,
while offering all the performance expected
from top of the line electronic products.TCO
Certified is a third party verified program, where
every product model is tested by an accredited
independent test laboratory.TCO Certified
represents one of the toughest certifications for
displays worldwide.
EPEAT
(www.epeat.net)
“The EPEAT (Electronic Product
Environmental AssessmentTool)
program evaluates computer
desktops, laptops, and monitors
based on 51 environmental criteria
developed through an extensive stakeholder
consensus process supported by US EPA.
EPEAT system helps purchasers in the public
and private sectors evaluate, compare and select
desktop computers, notebooks and monitors
based on their environmental attributes. EPEAT
also provides a clear and consistent set of
performance criteria for the design of products,
and provides an opportunity for manufacturers to
secure market recognition for efforts to reduce
the environmental impact of its products.”
Some of the Usability features of theTCO
Displays 5.0 requirements:
Visual Ergonomics
Good visual ergonomics in order to improve the
working environment for the user and to reduce
sight and strain problems. Important parameters
are:
• Light levels without color tint, Uniform color
and luminance,Wide color gamut
32
Benefits of EPEAT
Energy Star Declaration
Reduce use of primary materials
(www.energystar.gov)
Reduce use of toxic materials
Avoid the disposal of hazardous waste EPEAT’S
requirement that all registered products meet
ENERGY STAR’s energy efficiency specifications,
means that these products will consume less
energy throughout their life.
This monitor is equipped with a function for saving
energy which supports theVESA Display Power
Management (DPM) standard.This means that the
monitor must be connected to a computer which
supportsVESA DPM.Time settings are adjusted
from the system unit by software.
CE Declaration of Conformity
This product is in conformity with the following
standards
VESA State
LED Indicator
White
Power
Consumption
Normal
operation
ON (Active)
28.62W (typ.)
•
EN60950-1:2006 (Safety requirement of
InformationTechnology Equipment)
EN55022:2006 (Radio Disturbance
requirement of InformationTechnology
Equipment)
Power Saving
Alternative 2
One step
Sleep (typ.)
Switch Off
White Blinking
Off
0.1W
0.1W
•
®
As an ENERGY STAR Partner,
we have determined that this
product meets the ENERGY STAR
guidelines for energy efficiency.
•
EN55024:1998+A1:2001+A2:2003 (Immunity
requirement of InformationTechnology
Equipment)
®
•
•
EN61000-3-2:2006 (Limits for Harmonic
Current Emission)
Note
We recommend you switch off the monitor
when it is not in use for a long time.
EN61000-3-3:1995+A1:2001+A2:2005
(Limitation ofVoltage Fluctuation and Flicker)
following provisions of directives applicable
2006/95/EC (LowVoltage Directive)
2004/108/EC (EMC Directive)
•
•
•
2005/32/EC (EuP Directive, EC No. 1275/2008
mplementing Directive for Standby and Off
mode power consumption) and is produced
by a manufacturing organization on ISO9000
level.
The product also comply with the following
standards
•
ISO9241-307:2008 (Ergonomic requirement,
Analysis and compliance test methods for
electronic visual displays)
•
•
GS EK1-2000:2009 (GS mark requirement)
prEN50279:1998 (Low Frequency Electric and
Magnetic fields forVisual Display)
MPR-II (MPR:1990:8/1990:10 Low Frequency
Electric and Magnetic fields)
•
•
TCO Displays 5.0 (Requirement for
Environment Labeling of Ergonomics,
Energy, Ecology and Emission,TCO: Swedish
Confederation of Professional Employees) for
TCO versions
33
Federal Communications Commission (FCC)
Notice (U.S. Only)
FCC Declaration of Conformity
Declaration of Conformity for Products Marked
with FCC Logo,
This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC
Rules.These limits are designed to provide
reasonable protection against harmful
interference in a residential installation.This
equipment generates, uses and can radiate
radio frequency energy and, if not installed
and used in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation. If this equipment
does cause harmful interference to radio or
television reception, which can be determined
by turning the equipment off and on, the
user is encouraged to try to correct the
interference by one or more of the following
measures:
United States Only
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the
equipment and receiver.
•
•
Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/
TV technician for help.
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user's authority to
operate the equipment.
Use only RF shielded cable that was supplied with
the monitor when connecting this monitor to a
computer device.
To prevent damage which may result in fire or
shock hazard, do not expose this appliance to rain
or excessive moisture.
THIS CLASS B DIGITAL APPARATUS MEETS
ALL REQUIREMENTS OFTHE CANADIAN
INTERFERENCE-CAUSING EQUIPMENT
REGULATIONS.
34
EN 55022 Compliance (Czech Republic Only)
Commission Federale de la Communication
(FCC Declaration)
Cet équipement a été testé et déclaré
conforme auxlimites des appareils numériques
de class B,aux termes de l'article 15 Des
règles de la FCC. Ces limites sont conçues
de façon à fourir une protection raisonnable
contre les interférences nuisibles dans le
cadre d'une installation résidentielle. CET
appareil produit, utilise et peut émettre des
hyperfréquences qui, si l'appareil n'est pas
installé et utilisé selon les consignes données,
peuvent causer des interférences nuisibles aux
communications radio. Cependant, rien ne
peut garantir l'absence d'interférences dans
le cadre d'une installation particulière. Si cet
appareil est la cause d'interférences nuisibles
pour la réception des signaux de radio ou de
télévision, ce qui peut être décelé en fermant
l'équipement, puis en le remettant en fonction,
l'utilisateur pourrait essayer de corriger la
situation en prenant les mesures suivantes:
•
•
Réorienter ou déplacer l'antenne de réception.
Augmenter la distance entre l'équipement et
le récepteur.
•
•
Brancher l'équipement sur un autre circuit que
celui utilisé par le récepteur.
Demander l'aide du marchand ou d'un
technicien chevronné en radio/télévision.
Toutes modifications n'ayant pas reçu
l'approbation des services compétents
en matière de conformité est susceptible
d'interdire à l'utilisateur l'usage du présent
équipement.
N'utiliser que des câbles RF armés pour
les connections avec des ordinateurs ou
périphériques.
CET APPAREIL NUMERIQUE DE LA CLASSE
B RESPECTETOUTES LES EXIGENCES DU
REGLEMENT SUR LE MATERIEL BROUILLEUR
DU CANADA.
35
Polish Center forTesting and Certification
Notice
North Europe (Nordic Countries) Information
Placering/Ventilation
The equipment should draw power from a socket
with an attached protection circuit (a three-
prong socket).All equipment that works together
(computer, monitor, printer, and so on) should
have the same power supply source.
VARNING:
FÖRSÄKRA DIG OM ATT HUVUDBRYTARE
OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU
STÄLLER DIN UTRUSTNING PÅPLATS.
The phasing conductor of the room's electrical
installation should have a reserve short-circuit
protection device in the form of a fuse with a
nominal value no larger than 16 amperes (A).
Placering/Ventilation
ADVARSEL:
SØRG VED PLACERINGEN FOR, AT
NETLEDNINGENS STIK OG STIKKONTAKT ER
NEMTTILGÆNGELIGE.
To completely switch off the equipment, the
power supply cable must be removed from the
power supply socket, which should be located
near the equipment and easily accessible.
Paikka/Ilmankierto
VAROITUS:
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO
VOIDAAN TARVITTAESSA HELPOSTI
IRROTTAA PISTORASIASTA.
A protection mark "B" confirms that the
equipment is in compliance with the protection
usage requirements of standards PN-93/T-42107
and PN-89/E-06251.
Plassering/Ventilasjon
ADVARSEL:
NÅR DETTE UTSTYRET PLASSERES, MÅ
DU PASSE PÅ AT KONTAKTENE FOR
STØMTILFØRSEL ER LETTE Å NÅ.
BSMI Notice (Taiwan Only)
36
Ergonomie Hinweis (nur Deutschland)
China RoHS
The People's Republic of China released a
regulation called "Management Methods for
Controlling Pollution by Electronic Information
Products" or commonly referred to as China
RoHS.All products are produced and sold for
China market have to meet China RoHS request.
Der von uns gelieferte Farbmonitor entspricht den
in der "Verordnung über den Schutz vor Schäden
durch Röntgenstrahlen" festgelegtenVorschriften.
Auf der Rückwand des Gerätes befindet sich
ein Aufkleber, der auf die Unbedenklichkeit der
Inbetriebnahme hinweist, da dieVorschriften über
die Bauart von Störstrahlern nach Anlage III ¤ 5
Abs. 4 der Röntgenverordnung erfüllt sind.
Damit Ihr Monitor immer den in der Zulassung
geforderten Werten entspricht, ist darauf zu
achten, daß
1. Reparaturen nur durch Fachpersonal
durchgeführt werden.
2. nur original-Ersatzteile verwendet werden.
3. bei Ersatz der Bildröhre nur eine bauartgleiche
eingebaut wird.
Aus ergonomischen Gründen wird empfohlen,
die Grundfarben Blau und Rot nicht auf dunklem
Untergrund zu verwenden (schlechte Lesbarkeit
und erhöhte Augenbelastung bei zu geringem
Zeichenkontrast wären die Folge).
Der arbeitsplatzbezogene Schalldruckpegel nach
DIN 45 635 beträgt 70dB (A) oder weniger.
㩾অ
شࠌ ཚૻʳ ACHTUNG: BEIM AUFSTELLEN
DIESES GERÄTES DARAUF
ڼ 䰬兘ਐཚૻʻԼڣ ʼʿ䶣ॾஒ䣈խܶڶ ऱ ڶ ڶ ୭ढ凝ࢨ ցైإڇ ൄشࠌ ऱ㦕ٙՀլ 㢸䦡
س ؆इࢨ ડ䦣ʿʳ䶣ॾஒ䣈ش 㡬شࠌ 具 䶣ॾஒ䣈լ㢸㢑㩾ቼທ
ګ 䢘ૹۆ ࢨ 㢑 ࠡԳ
ߪ Εʳ凗䣈ທګ 䢘ૹ䮦୭ऱཚૻΗ ACHTEN, DAß NETZSTECKER UND
NETZKABELANSCHLUß LEICHT
ZUGÄNGLICH SIND.
37
Your Philips F1rst ChoiceWarranty
6 Customer care and warranty
Thank you for purchasing this Philips monitor.
Customer Care &Warranty
All Philips monitors are designed and
manufactured to high standards and
PLEASE SELECTYOUR COUNTRY/AREA
TO REVIEW DETAILS OFYOUR WARRANTY
COVERAGE
deliver high-quality performance, ease
of use and ease of installation. Should
you encounter any difficulties while
installing or using this product, please contact
the Philips helpdesk directly to benefit from your
Philips F1rst Choice Warranty.This three-year
service warranty entitles you to a swap model
on-site if your monitor turns out to be faulty or
defective. Philips aims at a swap within 48 hours
of your call being received.
WESTERN EUROPE
Austria / Belgium / Denmark / France /
Germany / Greece / Finland / Ireland / Italy /
Luxembourg / the Netherlands / Norway /
Portugal / Sweden / Switzerland / Spain /
United Kingdom / Poland
EASTERN EUROPE
What is covered?
Czech Republic / Hungary / Russia / Slovakia /
Slovenia /Turkey
The Philips F1rst Choice Warranty applies within
Andorra,Austria, Belgium, Cyprus, Denmark,
France, Germany, Greece, Finland, Ireland,
Italy, Liechtenstein, Luxembourg, Monaco, the
Netherlands, Norway, Poland, Portugal, Sweden,
Switzerland, Spain and the United Kingdom
and only for monitors originally designed,
manufactured, approved and/or authorized for
usage within these countries.
LATIN AMERICA
Argentina / Brasil
NORTH AMERICA
Canada / USA
PACIFIC
Australia / New Zealand
Warranty coverage begins as from the day you
buy your monitor. For three years thereafter, your
monitor will be swapped by at least an equivalent
monitor in case of defects provided for under the
warranty coverage.
ASIA
China / Hong Kong / India / Indonesia / Korea /
Malaysia / Pakistan / Philippines / Singapore /
Taiwan /Thailand /Vietnam
The swap monitor remains yours and Philips
keeps the defective/original monitor. For the swap
monitor the warranty period remains equal to
that of your original monitor, being 36 months as
from the purchase date of your original monitor.
AFRICA
South Africa
MIDDLE EAST
United Arab Emirates
38
What is excluded?
Just a click away
The Philips F1rst Choice Warranty applies
provided the product is handled properly for its
intended use, in accordance with its operating
instructions and upon presentation of the
original invoice or cash receipt, indicating the
date of purchase, dealer's name and model and
production number of the product.
In case of any problems, we advise you to read
the operating instructions carefully or go to the
support.
Just a phone call away
In order to avoid unnecessary inconvenience,
we advise you to read the operating instructions
website for additional support before contacting
the Philips helpdesk.
The Philips F1rst Choice Warranty may not apply
if:
•
The documents have been altered in any way
or made illegible;
•
The model or production number on the To solve your problem quickly, please prepare
product has been altered, deleted, removed or the following details before contacting the Philips
made illegible;
helpdesk:
•
•
•
Repairs or product modifications and
alterations have been executed by
unauthorized service organizations or persons;
Damage is caused by accidents including but
not limited to lightning, water or fire, misuse or
neglect;
•
•
•
Philips type number
Philips serial number
Purchase date (copy of purchase may be
required)
•
•
PC environment Processor:
o
CUP and Graphic card name and driver
Reception problems caused by signal
conditions or cable or antenna systems
outside the unit;
version
o
Operating system
o
Application being used
•
•
Defects caused by abuse or misuse of the
monitor;
Other cards installed
Product requires modification or adaptation
to enable it to comply with local or national
technical standards, which apply in countries
for which the product was not originally
designed, manufactured, approved and/or
authorized.Therefore always check whether a
product can be used in a specific country.
Note that products that are not originally
designed, manufactured, approved and/or
authorized for usage within the Philips F1rst
Choice countries, do not apply to the Philips
F1rst Choice Warranty. In these cases the
Philips global warranty terms are valid.
Having the following information available will also
help speed up the process:
•
Your proof of purchase indicating: date of
purchase, dealer name, model and product
serial number.
•
The full address to which the faulty monitor
has to be collected and the swap model
should be delivered.
•
Philips' customer help desks are located
worldwide. Click here to access the F1rst Choice
Contact Information.
Or you can reach us via:
39
F1rst Choice Contact Information
Country
Code
+43
+32
+45
+358
+352
+31
+47
+48
+351
+34
+46
+41
+44
Telephone number
0810 000206
078 250851
Tariff
Austria
0.07
0.06
€
€
Belgium
Denmark
Finland
3525 8761
Local call tariff
0.08
840 320 041
26 84 30 00
0900 0400 063
2270 8250
€
Local call tariff
Luxembourg
The Netherlands
Norway
0.10
€
Local call tariff
Local call tariff
Local call tariff
Poland
0223491505
2 1359 1440
902 888 785
08 632 0016
02 2310 2116
0207 949 0069
Portugal
Spain
0.10
€
Sweden
Local call tariff
Local call tariff
Local call tariff
Switzerland
United Kingdom
40
Your Guarantee in Central and Eastern Europe
•
Reception problems caused by signal
conditions or cable or antenna systems
outside the unit;
Dear Customer,
Thank you for purchasing this Philips product,
which has been designed and manufactured to
the highest quality standards. If, unfortunately,
something should go wrong with this product
Philips guarantees free of charge labor and
replacement parts during a period of 36 months
from date of purchase.
•
•
Defects caused by abuse or misuse of the
monitor;
Product requires modification or adaptation
to enable it to comply with local or national
technical standards, which apply in countries
for which the product was not originally
designed, manufactured, approved and/or
authorized.Therefore always check whether a
product can be used in a specific country.
What is covered?
This Philips Guarantee in Central and Eastern
Europe applies within Czech Republic, Hungary,
Slovakia, Slovenia, Russia andTurkey and only
for monitors originally designed, manufactured,
Please note that the product is not defective under
this guarantee in the case where modifications
become necessary in order for the product to
approved and/or authorized for usage within these comply with local or national technical standards
countries.
which apply in countries for which the product
was not originally designed and/or manufactured.
Therefore always check whether a product can be
used in a specific country.
Warranty coverage begins as from the day you
buy your monitor. For 3 years thereafter, your
monitor will be serviced in case of defects
provided for under the warranty coverage.
Just a click away
In case of any problems, we advise you to read
the operating instructions carefully or go to the
support.
What is excluded?
The Philips guarantee applies provided the
product is handled properly for its intended use,
in accordance with its operating instructions and
upon presentation of the original invoice or cash
receipt, indicating the date of purchase, dealer's
name and model and production number of the
product.
Just a phone call away
In order to avoid unnecessary inconvenience,
we advise you to read the operating instructions
carefully before contacting our dealers or
Information Centers
The Philips guarantee may not apply if:
•
the documents have been altered in any way
or made illegible;
In case your Philips product is not working
correctly or is defective, please contact your
Philips dealer or directly the Philips Service and
•
the model or production number on the
product has been altered, deleted, removed or Consumer Information Centers
made illegible;
•
•
have been executed by unauthorized service
organizations or persons;
damage is caused by accidents including but
not limited to lightning, water or fire, misuse or
neglect.
41
Consumer Information Centers
CROATIA
Renoprom d.o.o.
Ljubljanska 4,
Argentina / Australia / Brasil / Canada /
New Zealand / Belarus / Bulgaria / Croatia /
Sv. Nedjelja,10431
Czech Republic / Estonia / United Arab Emirates / Croatia
Hong Kong / Hungary / India / Indonesia /
Israel / Latvia / Lithuania / Malaysia /
Middle East + North Africa / New Zealand /
Pakistan / Romania / Russia /
Tel: +385 1 333 0974
ESTONIA
FUJITSU SERVICES OU
Akadeemia tee 21G
EE-12618Tallinn
Serbia & Montenegro / Singapore / Slovakia /
Slovenia / South Africa / South Korea /Taiwan /
Philippines /Thailand /Turkey / Ukraine /
Vietnam
Tel: +372 6519900
Eastern Europe
HUNGARY
BELARUSTechnic al Center of JV IBA
M. Bogdanovich str. 155
BY - 220040 Minsk
Serware Szerviz
Vizimolnár u. 2-4
HU - 1031 Budapest
Tel: +36 1 2426331
Email: [email protected]
Tel: +375 17 217 33 86
BELARUS
Service.BY
Petrus Brovky st. 19 – 101-B
220072, Minsk
Belarus
HUNGARY
Profi Service Center Ltd.
123 Kulso-Vaci Street,
H-1044 Budapest ( Europe Center )
Hungary
BULGARIA
LAN Service
Tel: +36 1 814 8080
140, Mimi Balkanska Str.
Office centerTranslog
1540 Sofia, Bulgaria
Tel: +359 2 960 2360
LATVIA
ServiceNet LV
Jelgavas iela 36
LV - 1055 Riga,
Tel: +371 7460399
Email: [email protected]
CZECH REPUBLIC
General Consumer Information Center
800 142100
LITHUANIA
ServiceNet LT
Gaiziunu G. 3
Xpectrum
Lu.ná 591/4
CZ - 160 00 Praha 6Tel: 800 100 697 or 220 121 LT - 3009 KAUNAS
Tel: +370 7400088
435
Email:[email protected]
Email: [email protected]
42
ROMANIA
TURKEY
Blue Ridge Int'l Computers SRL
115, Mihai Eminescu St., Sector 2
RO - 020074 Bucharest
Tel: +40 21 2101969
Türk PhilipsTicaret A.S.
Yukari Dudullu Org.San.Bolgesi
2.Cadde No:22
34776-Umraniye/Istanbul
Tel: (0800)-261 33 02
SERBIA & MONTENEGRO
KimTec d.o.o.
UKRAINE
Viline vode bb, Slobodna zona
Beograd L12/3
Comel
Shevchenko street 32
UA - 49030 Dnepropetrovsk
Tel: +380 562320045
Topaz-Service Company,
Mishina str. 3,
11000 Belgrade
Serbia
Tel. +381 11 20 70 684
SLOVAKIA
General Consumer Information Center
0800004551
Kiev
Ukraine-03151
Tel: +38 044 245 73 31
Datalan Servisne Stredisko
Puchovska 8
Latin America
SK - 831 06 Bratislava
Tel: +421 2 49207155
Email: [email protected]
ARGENTINA
Azopardo 1480.
(C1107ADZ) Cdad. de Buenos Aires
Tel: 0800 3330 856
SLOVENIA
Email: [email protected]
PC HAND
Brezovce 10
BRASIL
SI - 1236Trzin
Alameda Raja Gabaglia, 188 - 10°Andar -V.
Olímpia - S. Paulo/SP - CEP 04551-090 -
Brasil
Tel: +386 1 530 08 24
Email: [email protected]
Tel: 0800-7254101
RUSSIA
Email: [email protected]
CPS
18, Shelepihinskaya nab.
123290 Moscow
Russia
Pacific
AUSTRALIA
Company: AGOS NETWORK PTY LTD
Address: 4/5 Dursley Road,Yenorra, NSW 2161,
Australia
Tel. +7(495)797 3434
Profservice:
Tel: 1300 360 386
14A -3, 2Karacharovskaya str,
109202, Moscow ,
Russia
Fax: +61-2-80808147
Email: [email protected]
Service hours: Mon.~Fri. 8:00am-7:30pm
Tel. +7(095)170-5401
43
NEW ZEALAND
Indonesia:
Company: Visual Group Ltd.
Address: 28 Walls Rd Penrose Auckland
Phone: 0800 657447
Company: PT. Gadingsari elektronika Prima
Address: Kompleks Pinang 8, Jl. Ciputat raya No. 8F,
Pondok Pinang. Jakarta
Fax: 09 5809607
Tel: 62 21 75909053, 75909056, 7511530
Fax: 62 21 7510982
E-mail: [email protected]
Service Hours: Mon.~Fri. 8:30am~5:30pm
E-mail: [email protected]
Service hours: Mon.~Fri. 8:30am~4:30pm; Sat.
8:30am~2:00pm
Asia
HONG KONG
Coverage: Jakarta, Bekasi, Krawang, Bogor, Depok,
Tangerang, Serpong, Serang
Company: Smart PixelsTechnology Ltd.
Address: 9/F Wilson Logistics Center 24-28 Kung
Kip Street Kwai Chung, N.T., Hong Kong.
Tel: +852 2619 9639
Additional service points:
1.ASC MEDAN
Fax: +852 2148 3123
Address: JL.Kakap No.32G, Medan
Phone: 62 61 4538920
E-mail: [email protected]
Service hours: Mon.To Fri.: 9:00am–6:00pm, Sat.:
9:00am–1:00pm
Coverage: Medan,Aceh, Pematang Siantar,
Pakanbaru, Padang
Macau
2.ASCYOGYA
Company: Smart PixelsTechnology Ltd.
Address: Jl.PembelaTanah Air No.15,Yogyakarta
Address: RUA DO PE.ANT ROLIZ NO.2H R/C + Phone: 62 274 564791
SL(A) HONG FOK KOK, MACAU
᠑⇵Ṙ⠞㐓ṵ⿽ʷ⚦H⎪
Tel: (853)-0800-987
Coverage:Yogyakarta, Solo, Semarang, Magelang
3.ASC SURABAYA
Fax: (853)-2855-2228
Address: HI-TECH Mall Lt.2 ,Blok C1-.12A
Jl.Kusuma Bangsa 116-118, Surabaya
Phone: 62 31 5353573
E-mail: [email protected]
Service hours: Mon.To Fri.: 9:00am–6:00pm, Sat.:
9:00am–1:00pm
Coverage: Surabaya, Malang, Pasuruan, Bojonegoro,
Kediri, Gersik
India:
Company: REDINGTON INDIA LTD
Address: SPL Guindy House, 95 Mount Road,
Chennai 600032, India
4.ASC BALI
Address: Jl.Pulau Nusa Penida No.28 Denpasar-
Bali
Tel: 1 800 425 6396
Phone: 62 813 31821822
Coverage: Denpasar, Kuta, Nusa Dua, Gianyar,
Bedugul
E-mail: [email protected]
Service hours: Mon.~Fri. 9:00AM~5:30PM; Sat.
9:00AM~1:00PM
5.ASC BANDUNG
Address: Segitiga Mas Kosambi Blok G-9 Jl.Jend
A.Yani ,Bandung
Phone: 62 22 7237009
Coverage: Bandung, Cirebon, Ciamis, Sukabumi
44
Pakistan:
Philippines:
Philips Consumer Service
Company: Glee Electronics, Inc.
Address: Mubarak manzil, 39, Garden Road, Saddar, Address: Unit 1103-1104 11FTheTaipan Place
Karachi-74400
Bldg. F. Ortigas Center Pasig City
Tel: (02) 633-4533 to 34 / (02) 637-6559 to 60
Fax: (02) 6334563
Tel: (9221) 2737411-16
Fax: (9221) 2721167
E-mail: [email protected]
Service hours: Mon.~Sat. 09:30am~1:00pm &
2:00pm~5:30pm
E-mail: [email protected]
Service hours: Mon.~Fri. 8:00am~6:00pm
Taiwan:
Vietnam:
Company: FETEC.CO
1. Ho Chi Minh City :
Address: No.499, Ciwen Rd.,Taoyuan City,Taoyuan
County 330,Taiwan
Company: FPT Service Informatic Company Ltd. -
Ho Chi Minh City Branch
Consumer Care: 0800-231-099
Tel: (03)2120336
Address: 207/4 NguyenVanThu Street, District 1,
HCM City
Fax: (03)3129184
Tel: +84 8 38248007
E-mail: [email protected]
Service hours: Mon.~Fri. 8:30am~7:00pm
Fax: +84 8 38248010
E-mail:[email protected]
Africa
Service hours: Mon.To Fri.: 8:00am–12:00pm,
1:30pm–5:30pm; Sat.: 8:00am-12:00pm
SOUTH AFRICA
Company name: SylvaraTechnologies Pty Ltd
Address: Ho Address Palm Springs Centre
Christoffel RoadVan Riebeeck Park Kempton Park,
South Africa
2. Danang City :
Company: FPT Service Informatic Company Ltd. -
Da nang Office
Address: 336 Le Duan Street -Thanh Khe District Fax: +2711 391 1060
Tel: +27878084456
-
a Nang City
E-mail: [email protected]
Service hours: Mon.~ Fri. 08:00am~05:00pm
Đ
Tel: 05113.562666; Fax: 05113.562662
Tel: +84 511 3562666
Fax: +84 511 3562662
Middle East
E-mail: [email protected]
Middle East + North Africa
Company:AL SHAHD COMPUTER L.L.C
Address: P.O.BOX: 29024, DUBAI, UNITED ARAB
EMIRATES
Service hours: Mon.To Fri.: 8:00am-12:00pm,
1:30pm–5:30pm; Sat.: 8:00am-12:00pm
TEL: 00971 4 2276525
3. Can tho Province :
FAX: 00971 4 2276242
Company: FPT Service Informatic Company Ltd. -
CanTho Office
E-mail: [email protected]
Service hours: Sat.~Thur. 9:00am~1:00pm &
4:00pm- 8:00pm
Address: 71/4Tran Phu Street, Ninh Kieu District,
Can tho City
Tel: +84 5113.562666
Fax: +84 5113.562662
E-mail: [email protected]
Service hours: Mon.To Fri.: 8:00am-12:00pm,
1:30pm-5:30pm; Sat.: 8:00am-12:00pm
45
Israel
Your Philips F1rst ChoiceWarranty(USA)
Company: Eastronics LTD
Address: 13 Rozanis St. P.O.B. 39300,Tel Aviv
61392 Israel
Thank you for purchasing this Philips monitor.
Tel: 1-800-567000 call free in Israel; (972-50-
8353722 after service hours until 20:00)
Fax: 972-3-6458759
All Philips monitors are designed and
manufactured to high standards and
deliver high-quality performance, ease
E-mail: [email protected]
Service hours: Sun.~Thurs. 08:00 - 18:00
of use and ease of installation. Should
you encounter any difficulties while
installing or using this product, please contact
Philips directly to benefit from your Philips F1rst
Choice Warranty.This three-year service warranty
entitles you to a swap model on-site within 48
hours of your call being received within the first
year of purchase. If you have any problems with
your monitor within the second or third year of
purchase, we will repair it after it has been sent
to the service provider at your expense and
returned to you within five working days, free of
charge.
LIMITEDWARRANTY (Computer Monitor)
Click here to access the Warranty Registration
Card.
ThreeYears Free Labor /ThreeYears Free Service
on Parts / OneYear Exchange*
*Product will be exchanged with a new or
renewed to original specifications unit within two
business days for the first year.This product must
be shipped in at your expense for service during
years two and three.
46
WHO IS COVERED?
a product that requires modification or adaptation
to enable it to operate in any country other
than the country for which it was designed,
manufactured, approved and/or authorized, or
You must have proof of purchase to receive
warranty service.A sales receipt or other
document showing that you purchased the
product is considered proof of purchase.Attach it repair of products damaged by these modifications.
to this owner's manual and keep both nearby.
incidental or consequential damages resulting
WHAT IS COVERED?
from the product. (Some states do not allow the
exclusion of incidental or consequential damages,
Warranty coverage begins the day you buy your
product. For three years thereafter, all parts will be so the above exclusion may not apply to you.
repaired or replaced, and labor is free.After three This includes, but is not limited to, prerecorded
years from the day of purchase, you pay for the
replacement or repair of all parts, and for all labor
charges.
material, whether copyrighted or not copyrighted.)
the model or production number on the product
has been altered, deleted, removed or made
illegible.
All parts, including repaired and replaced parts,
are covered only for the original warranty period.
When the warranty on the original product
Where IS SERVICE AVAILABLE?
expires, the warranty on all replaced and repaired Warranty service is available in all countries
products and parts also expires.
where the product is officially distributed by
Philips Consumer Electronics. In countries where
Philips Consumer Electronics does not distribute
the product, the local Philips service organization
will attempt to provide service (although there
may be a delay if the appropriate spare parts and
technical manual(s) are not readily available).
WHAT IS EXCLUDED?
Your warranty does not cover:
labor charges for installation or setup of the
product, adjustment of customer controls on
the product, and installation or repair of antenna
systems outside of the product.
Where CAN I GET MORE INFORMATION?
product repair and/or part replacement because
of misuse, accident, unauthorized repair or other
cause not within the control of Philips Consumer
Electronics.
For more information, contact the Philips
Customer Care Center by calling (877) 835-1838
(U.S.A. customers only) or (919) 573-7855.
reception problems caused by signal conditions or
cable or antenna systems outside the unit.
Before Requesting Service...
Please check your owner's manual before
requesting service.Adjustments of the controls
discussed there may save you a service call.
TO GET WARRANTY SERVICE IN U.S.A.,
PUERTO RICO OR U.S.VIRGIN ISLANDS...
47
Contact the Philips Customer Care Center phone Before contacting Philips, please prepare the
number listed below for product assistance and
procedures for servicing:
following details so we can solve your problem
quickly.
/!P!hilips type number
/!P!hilips serial number
Philips Customer Care Center
/!P!urchase date (copy of purchase may be
required)
(877) 835-1838 or (919) 573-7855
/!P!C environment Processor:
o
(In U.S.A., Puerto Rico and U.S.Virgin Islands, all
implied warranties, including implied warranties
of merchantability and fitness for a particular
purpose, are limited in duration to the duration
of this express warranty. But, because some states
do not allow limitations on how long an implied
warranty may last, this limitation may not apply to
you.)
CUP and Graphic card name and driver
version
o
Operating system
o
Application being used
/!O!ther cards installed
Having the following information available will
also help speed up the process:
/!Y!our proof of purchase indicating: date of
purchase, dealer name, model and product
TO GETWARRANTY SERVICE IN CANADA...
serial number.
/!T!he full address to which the swap model
should be delivered.
Please contact Philips at:
(800) 479-6696
Three years free parts and three years free labor
will be provided at Philips Canada depot or any
one of its authorized service centers.
Just a phone call away
Philips’ customer help desks are located
worldwide.Within the U.S. you can contact Philips
customer care Monday-Friday from 8:00 AM-
(In Canada, this warranty is given in lieu of all other 9:00 PM EasternTime (ET) and on Saturdays from
warranties. No other warranties are expressed
or implied, including any implied warranties of
merchantability or fitness for a particular purpose.
10:00 AM-5:00 PM ET hrs by using one of the
contact phone numbers.
Philips is not liable under any circumstances for any For more information on this and more great
direct, indirect, special, incidental or consequential
damages, howsoever incurred, even if notified of
the possibility of such damages.)
Philips products visit our website at:
REMEMBER... Please record the model and serial
numbers found on the product below.
MODEL # ______________________________
SERIAL # _______________________________
This warranty gives you specific legal rights.You
may have other rights which vary from state/
province to state/province.
48
Your International Guarantee
Please note that the product is not defective under
this guarantee in the case where modifications
become necessary in order for the product to
comply with local or national technical standards
Dear Customer,
Thank you for purchasing this Philips product
which has been designed and manufactured to the which apply in countries for which the product
highest quality standards.
was not originally designed and/or manufactured.
Therefore always check whether a product can be
used in a specific country.
If, unfortunately, something should go wrong with
this product Philips guarantees free of charge labor
and replacement parts irrespective of the country In case your Philips product is not working
where it is repaired during a period of 12 months correctly or is defective, please contact your Philips
from date of purchase.This international Philips dealer. In the event you require service whilst in
guarantee complements the existing national another country a dealer address can be given to
guarantee obligations to you of dealers and Philips you by the Philips Consumer Help Desk in that
in the country of purchase and does not affect
your statutory rights as a customer.
country, the telephone and fax number of which
can be found in the relevant part of this booklet.
The Philips guarantee applies provided the
product is handled properly for its intended use,
in accordance with its operating instructions and
upon presentation of the original invoice or cash
receipt, indicating the date of purchase, dealer's
name and model and production number of the
product.
In order to avoid unnecessary inconvenience,
we advise you to read the operating instructions
carefully before contacting your dealer. If you have
questions which your dealer cannot answer or
any related question please contact the Philips
Consumer Information Centers or via:
The Philips guarantee may not apply if:
•
the documents have been altered in any way
or made illegible;
•
the model or production number on the
product has been altered, deleted, removed or
made illegible;
•
•
repairs or product modifications and
alterations have been executed by
unauthorized service organizations or persons;
damage is caused by accidents including but
not limited to lightning, water or fire, misuse or
neglect.
49
AUTO button doesn't function
•
The auto function is applicable only inVGA-
Analog mode. If the result is not satisfactory,
you can do manual adjustments via the OSD
menu.
7 Troubleshooting & FAQs
7.1 Troubleshooting
Note
The Auto Function is not applicable in
DVI-Digital mode as it is not necessary.
This page deals with problems that can be
corrected by a user. If the problem still persists
after you have tried these solutions, contact Philips
customer service representative.
Visible signs of smoke or sparks
•
•
Do not perform any troubleshooting steps
Disconnect the monitor from mains power
source immediately for safety
Common Problems
No Picture (Power LED not lit)
•
Contact with Philips customer service
representative immediately.
•
Make sure the power cord is plugged into the
power outlet and into the back of the monitor.
First, ensure that the power button on the
front of the monitor is in the OFF position,
then press it to the ON position.
•
Imaging Problems
Image is not centered
•
Adjust the image position using the “Auto”
function in OSD Main Controls.
No Picture (Power LED is white blinking)
•
•
Make sure the computer is turned on.
Make sure the signal cable is properly
connected to your computer.
•
Adjust the image position using the Phase/
Clock of Setup in OSD Main Controls. It is
valid only inVGA mode.
•
•
make sure the monitor cable has no bent pins
on the connect side. If yes, repair or replace
the cable.
Image vibrates on the screen
•
Check that the signal cable is properly securely
connected to the graphics board or PC.
The Energy Saving feature may be activated
Screen says
Vertical flicker appears
•
•
Adjust the image using the “Auto” function in
OSD Main Controls.
•
Make sure the monitor cable is properly
connected to your computer. (Also refer to
the Quick Set-Up Guide).
Eliminate the vertical bars using the Phase/
Clock of Setup in OSD Main Controls. It is
valid only inVGA mode.
•
•
Check to see if the monitor cable has bent
pins.
Make sure the computer is turned on.
50
Horizontal flicker appears
Green, red, blue, dark, and white dots appears on
the screen
•
The remaining dots are normal characteristic
of the liquid crystal used in today’s technology,
Please refer the pixel policy for more detail.
•
•
Adjust the image using the “Auto” function in
OSD Main Controls.
The "power on" light is too strong and is
disturbing
Eliminate the vertical bars using the Phase/
Clock of Setup in OSD Main Controls. It is
valid only inVGA mode.
•
You can adjust “power on” light using the
power LED Setup in OSD main Controls.
Image appears blurred, indistinct or too dark
Audio problem
•
Adjust the contrast and brightness on
On-Screen Display.
No sound
•
Check if audio cable is connected to PC and
An "after-image", "burn-in" or "ghost image"
remains after the power has been turned off.
monitor correctly.
•
Ensure audio is not muted. Press OSD “Menu”,
select “Audio” then “Mute”. Check it on “Off”
position.
•
Uninterrupted display of still or static images
over an extended period may cause " burn
in", also known as "after-imaging " or "ghost
imaging", on your screen. "Burn-in", "after-
imaging", or "ghost imaging" is a well-known
phenomenon in monitor panel technology. In
most cases, the "burned in" or "after-imaging"
or "ghost imaging" will disappear gradually over
a period of time after the power has been
switched off.
•
Press “Volume” in OSD main control to adjust
the volume.
USB problem
USB peripherals are not working
•
Check if USB upstream cable is connected to
your monitor correctly
•
•
•
Always activate a moving screen saver
program when you leave your monitor
unattended.
•
Turn your monitor OFF and ON once again.
You may need to install/reinstall USB drivers in
your PC and ensure hub is active.
Always activate a periodic screen refresh
application if your monitor will display
unchanging static content.
•
Reconnect your USB peripherals
For further assistance, refer to the Consumer
Information Centers list and contact Philips
customer service representative.
Severe” burn-in” or “after-image” or “ghost
image” symptoms will not disappear and
cannot be repaired.The damage mentioned
above is not covered under your warranty.
Image appears distorted.Text is fuzzy or blurred.
•
Set the PC’s display resolution to the same
mode as monitor’s recommended screen
native resolution.
51
7.2 SmartControl Premium FAQs
Q3. After installing SmartControl Premium,
when clicking on SmartControl Premium tab,
Q1. I change the monitor on a PC to a different nothing shows up after a while or a failure
one and the SmartControl Premium
becomes un-usable, what do I do?
message shows, what happened?
Ans.: It might be your graphic adaptor is not
compatible with the SmartControl Premium.
If your graphic adaptor is one of the above
mentioned brands, try to download the
most updated graphic adaptor driver
Ans.: Restart your PC and see if SmartControl
Premium can work. Otherwise, you will
need to remove and re-install SmartControl
Premium to ensure proper driver is installed.
from corresponding companies’ web site.
Install the driver. Remove SmartControl
Premium, and re-install it once more.If it
is still not working, we are sorry that the
graphic adaptor is not supported. Please
visit Philips website and check if an updated
SmartControl Premium driver is available.
Q2. The SmartControl Premium functions
worked well before, but it does not work
anymore, what can I do?
Ans.: If the following actions were executed, the
monitor driver may need to be
re-installed.
•
Changed video graphic adapter to another
one
Q4. When I click on Product Information,
only partial information is shown, what
happened?
•
•
•
Updated video driver
Activities on OS, such as service pack or patch
Run Windows Update and updated monitor
and/or video driver
Ans.: It might be your graphic card adaptor driver
is not the most updated version which fully
supporting DDC/CI interface. Please try to
download the most updated graphic adaptor
driver from corresponding companies’ web
site. Install the driver. Remove SmartControl
Premium and re-install it once more.
•
Windows was booted with the monitor
power off or disconnected.To find out,
please right click My Computer and click on
Properties->Hardware-> Device Manager. If
you see "Plug and Play Monitor" shows under
Monitor, then you need to re-install. Simply
remove SmartControl Premium and re-install
it.
52
Q5. I forgot my PIN forTheft Deterrence
Function.What can I do?
Ans.: Philips Service center has a right to ask for
legitimate identification and authorization, in
order to establish ownership of the monitor.
Please note that the anti-theft deterrence
function is provided as a convenient free
option. Managing PIN numbers is the sole
responsibility of the individual user or the
organization who sets it.
In case the PIN number is forgotten,
Philips service center can re-set it for you
at a nominal charge after verification of
ownership. Please note that this activity is
not covered by standard warranty terms.
Q6. In a monitor with the Smartlmage feature,
the sRGB scheme of color temperature
function in SmartControl Premium is not
responding, why?
Ans.: When Smartlmage is enabled, the sRGB
scheme is disabled automatically.To use
sRGB, you need to disable Smartlmage with
the
button at the front bezel of your
monitor.
53
Q3: What are the .inf and .icm files on the CD-
ROM? How do I install the drivers (.inf and
.icm)?
7.3 General FAQs
Q1:When I install my monitor what should I
do if the screen shows 'Cannot display this
video mode'?
Ans.: These are the driver files for your monitor.
Follow the instructions in your user manual
to install the drivers.Your computer may ask
you for monitor drivers (.inf and .icm files)
or a driver disk when you first install your
monitor. Follow the instructions to insert
the ( companion CD-ROM) included in this
package. Monitor drivers (.inf and .icm files)
will be installed automatically.
Ans.:Recommended resolution for Philips 23":
1920x1080 @60Hz.
•
•
Unplug all cables, then connect your PC to the
monitor that you used previously.
In the Windows Start Menu, select Settings/
Control Panel. In the Control Panel
Window, select the Display icon. Inside the
DisplayControl Panel, select the 'Settings' tab.
Under the setting tab, in box labeled 'desktop
area', move the sidebar to 1920x1080 pixels
(23").
Q4: How do I adjust the resolution?
Ans.: Your video card/graphic driver and monitor
together determine the available resolutions.
You can select the desired resolution under
Windows® Control Panel with the "Display
properties".
•
•
Open 'Advanced Properties' and set the
Refresh Rate to 60Hz, then click OK.
Restart your computer and repeat step
2 and 3 to verify that your PC is set at
1920x1080@60Hz (23").
Q5: What if I get lost when I am making
monitor adjustments via OSD?
•
•
Shut down your computer, disconnect your
old monitor and reconnect your Philips
monitor.
Ans.: Simply press the OK button, then select
'Reset' to recall all of the original factory
settings.
Turn on your monitor and then turn on your
PC.
Q2: What does the recommended refresh rate
for monitor?
Q6: Is the monitor screen resistant to
scratches?
Ans.: Recommended refresh rate in monitors is
60Hz. In case of any disturbance on screen,
you can set it up to 75Hz to see if that
removes the disturbance.
Ans.: In general it is recommended that the panel
surface is not subjected to excessive shocks
and is protected from sharp or blunt objects.
When handling the monitor, make sure that
there is no pressure or force applied to
the panel surface side. This may affect your
warranty conditions.
54
Q7: How should I clean the monitor surface?
Q9: Can the Philips monitor be mounted on
the wall?
Ans.: For normal cleaning, use a clean, soft cloth.
For extensive cleaning, please use isopropyl
alcohol. Do not use other solvents such as
ethyl alcohol, ethanol, acetone, hexane, etc.
Ans.: Yes. Philips monitors have this optional
feature. Four standardVESA mount holes
on the rear cover allows the user to
mount the Philips monitor on most of the
VESA standard arms or accessories.We
recommend you to contact your Philips
sales representative for more information.
Q10: Can I connect my monitor to any PC,
workstation or Mac?
Q8: Can I change the color setting of my
monitor?
Ans.: Yes, you can change your color setting
through OSD control as the following
procedures,
•
Press "OK" to show the OSD (On Screen
Display) menu
Ans.: Yes.All Philips monitors are fully compatible
with standard PCs, Macs and workstations.
You may need a cable adapter to connect
the monitor to your Mac system. Please
contact your Philips sales representative for
more information.
•
Press "Down Arrow" to select the option
"Color" then press "OK" to enter color setting,
there are three settings as below.
1. ColorTemperature;The six settings are
5000K, 6500K, 7500K, 8200K, 9300K and
11500K.With settings in the 5000K range
the panel appears ‘warm,' with a red-white
color tone, while a 11500K temperature
yields ‘cool, blue-white toning."
Q11: Are Philips monitors Plug-and- Play?
Ans.: Yes, the monitors are Plug-and-Play
compatible with Windows 7/Vista/XP/NT,
Mac OSX, Linux
2. sRGB; this is a standard setting for ensuring
correct exchange of colors between
different device (e.g. digital cameras,
monitors, printers, scanners, etc)
Q12: What kind of wide-angle technology is
available?
3. User Define; the user can choose his/her
preference color setting by adjusting red,
green blue color.
Ans.: Currently, the IPS type panels offer the best
Contrast Ratio, compared to MVA, or PVA
technologies. TN panels have improved over
the years, but IPS panel still gives superior
results overTN panel.
Note:
A measurement of the color of light
radiated by an object while it is being heated.
This measurement is expressed in terms of
absolute scale, (degrees Kelvin). Lower Kevin
temperatures such as 2004K are red; higher
temperatures such as 9300K are blue.
Neutral temperature is white, at 6504K.
55
Q13: What is Image Sticking, or Image Burn-in,
or After Image, or Ghost Image in monitor
panels?
Ans.: Uninterrupted display of still or static images
over an extended period may cause "burn
in", also known as "after-imaging" or "ghost
imaging", on your screen. "Burn-in", "after-
imaging", or "ghost imaging" is a well-known
phenomenon in monitor panel technology. In
most cases, the "burned in" or "atter-imaging"
or "ghost imaging" will disappear gradually
over a period of time after the power has
been switched off.Always activate a moving
screen saver program when you leave your
monitor unattended.
Always activate a periodic screen refresh
application if your monitor will display
unchanging static content.
Warning
Severe"burn-in" or "after-image" or"ghost
image" symptoms will not disappear and
cannot be repaired.The damage mentioned
above is not covered under your warranty.
Q14: Why is my Display not showing sharp text,
and is displaying jagged characters?
Ans.: Your monitor works best at its native
resolution of 1920x1080@60Hz. For best
display please use this resolution.
56
2010 © Koninklijke Philips Electronics N.V. All rights reserved.
Philips and the Philips Shield Emblem are registered trade marks of
Koninklijke Philips Electronics N.V. and are used under license from
Koninklijke Philips Electronics N.V.
Specifications are subject to change without notice.
Version: 235P2/235PL2 v1.0
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