191V2
EN User manual
1
27
39
Customer care and warranty
Troubleshooting & FAQs
•
•
Do not subject the monitor to severe
vibration or high impact conditions during
operation.
1. Important
Do not knock or drop the monitor during
operation or transportation.
This electronic user’s guide is intended for anyone
who uses the Philips monitor.Take time to read
this user manual before you use your monitor.
It contains important information and notes
regarding operating your monitor.
Maintenance
•
To protect your monitor from possible
damage, do not put excessive pressure on
the LCD panel.When moving your monitor,
grasp the frame to lift; do not lift the
monitor by placing your hand or fingers on
the LCD panel.
The Philips guarantee applies provided the
product is handled properly for its intended use,
in accordance with its operating instructions and
upon presentation of the original invoice or cash
receipt, indicating the date of purchase, dealer’s
name and model and production number of the
product.
•
•
Unplug the monitor if you are not going to
use it for an extensive period of time.
Unplug the monitor if you need to clean it
with a slightly damp cloth.The screen may
be wiped with a dry cloth when the power is
off. However, never use organic solvent, such
as, alcohol, or ammonia-based liquids to
clean your monitor.
1.1 Safety precautions and maintenance
Warnings
Use of controls, adjustments or procedures other
than those specified in this documentation may
result in exposure to shock, electrical hazards
and/or mechanical hazards.
•
To avoid the risk of shock or permanent
damage to the set, do not expose the
monitor to dust, rain, water, or excessive
moisture environment.
Read and follow these instructions when
connecting and using your computer monitor.
•
•
If your monitor gets wet, wipe it with dry
cloth as soon as possible.
If foreign substance or water gets in your
monitor, please turn the power off
immediately and disconnect the power cord.
Then, remove the foreign substance or
water, and send it to the maintenance center.
Do not store or use the monitor in
locations exposed to heat, direct sunlight or
extreme cold.
Operation
•
Keep the monitor out of direct sunlight and
away from stoves or any other heat source.
Remove any object that could fall into
ventilation holes or prevent proper cooling
of the monitor’s electronics.
•
•
•
•
•
Do not block the ventilation holes on the
cabinet.
In order to maintain the best performance
of your monitor and use it for a longer
lifetime, please use the monitor in a location
that falls within the following temperature
and humidity ranges.
When positioning the monitor, make
sure the power plug and outlet are easily
accessible.
•
•
If turning off the monitor by detaching the
power cable or DC power cord, wait for 6
seconds before attaching the power cable or
DC power cord for normal operation.
Please use approved power cord provided
by Philips all the time. If your power cord
is missing, please contact with your local
service center. (Please refer to Customer
Care Consumer Information Center)
o
Temperature: 0-40°C 32-95°F
o
Humidity: 20-80% RH
1
1.2 Notational Descriptions
•
IMPORTANT:Always activate a moving
screen saver program when you leave your
monitor unattended.Always activate a
periodic screen refresh application if your
monitor will display unchanging static
The following subsections describe notational
conventions used in this document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text may be
accompanied by an icon and printed in bold or
italic type.These blocks contain notes, cautions or
warnings.They are used as follows:
content. Uninterrupted display of still or
static images over an extended period may
cause “burn in”, also known as “after-imaging”
or “ghost imaging”, on your screen.
"Burn-in", "after-imaging", or "ghost imaging" is a
well-known phenomenon in LCD panel
technology. In most cases, the “burned
in” or “after-imaging” or “ghost imaging” will
disappear gradually over a period of time
after the power has been switched off.
Note
This icon indicates important information and tips
that help you make better use of your computer
system.
Caution
This icon indicates information that tells you how
to avoid either potential damage to hardware or
loss of data.
Warning
Severe” burn-in” or “after-image” or “ghost image”
symptoms will not disappear and cannot be
repaired.The damage mentioned above is not
covered under your warranty.
Warning
This icon indicates the potential for bodily harm
and tells you how to avoid the problem.
Some warnings may appear in alternate formats
and may not be accompanied by an icon. In such
cases, the specific presentation of the warning is
mandated by the relevant regulatory authority.
Service
•
The casing cover should be opened only by
qualified service personnel.
•
If there is any need for any document for
repair or integration, please contact with
your local service center. (please refer to the
chapter of "Consumer Information Center")
For transportation information, please refer
to "Technical Specifications".
•
•
Do not leave your monitor in a car/trunk
under direct sun light.
Note
Consult a service technician if the monitor does
not operate normally, or you are not sure what
procedure to take when the operating instructions
given in this manual have been followed.
2
Recycling Information for Customers
There is currently a system of recycling up and
running in the European countries, such asThe
Netherlands, Belgium, Norway, Sweden and
Denmark.
1.3 Disposal of product and packing
material
Waste Electrical and Electronic Equipment-
WEEE
In Asia Pacific,Taiwan, the products can be taken
back by Environment Protection Administration
(EPA) to follow the IT product recycling
management process, detail can be found in web
The monitor contains parts that could cause
damage to the nature environment.Therefore, it is
vital that the monitor is recycled at the end of its
life cycle.
This marking on the product or on its packaging
illustrates that, under European Directive 2002/96/
EC governing used electrical and electronic
appliances, this product may not be disposed
of with normal household waste.You are
responsible for disposal of this equipment through
a designated waste electrical and electronic
equipment collection.To determine the locations
for dropping off such waste electrical and
electronic, contact your local government office,
the waste disposal organization that serves your
household or the store at which you purchased
the product.
For help and service, please contact Consumers
Information Center or F1rst Choice Contact
Information Center in each country.
Your new monitor contains materials that can be
recycled and reused. Specialized companies can
recycle your product to increase the amount of
reusable materials and to minimize the amount to
be disposed of.
All redundant packing material has been omitted.
We have done our utmost to make the packaging
easily separable into mono materials.
Please find out about the local regulations on how
to dispose of your old monitor and packing from
your sales representative.
3
Connecting to your PC
2. Setting up the monitor
2.1 Installation
191V2
Package contents
LCD Monitor
Monitor LCD
/
Monitor LCD
LCD Monitor
/
/
LCD-Monitor
/
Moniteur LCD
/
LCD监视器
/
LCD-монитором
191V
Guide de démarrage rapide
Guida rapida / H�zl�başlangiç k�lavuzu
/
Guía rápida
/
/ Kurzanleitung
快速入门指南
/
/
Краткое руководство по запуску
Kurulum 安装
连接性
人体工程学调整
AC power input
Monitor
Quick start guide
EDFU CD
VGA input
PC Audio input(Available for selected models)
Kensington anti-thief lock
DVI-D input(Available for selected models)
VGA signal cable
Audio cable
(optional)
DVI cable(opotional)
Power cord
Connect to PC
Install base stand
191V2
1. Connect the power cord to the back of
the monitor firmly.
2. Turn off your computer and unplug its
power cable.
1. Place the monitor face down a smooth
surface taking care to avoid scratching or
damaging the screen.
3. Connect the monitor signal cable to the
video connector on the back of your
computer.
4. Plug the power cord of your computer
and your monitor into a nearby outlet.
5. Turn on your computer and monitor.
If the monitor displays an image,
installation is complete.
2.2 Operating the monitor
2. Hold the monitor base stand with both
hands and firmly insert the base stand into
the base column.
191V
CLICK!
4
The OSD Menu
Below is an overall view of the structure of the
On-Screen Display.You can use this as a reference
when you want to work your way around the
different adjustments later on.
Front view product description
Main menu
Sub menu
VGA
Input
DVI (available for selective models)
:
To switch monitor’s power ON and OFF
Picture Format - 4:3, Wide screen
Brightness
:To access the OSD menu
Picture
:To adjust brightness of the display
Contrast
:
Auto picure control switching in wide
and 4:3 format
:Automatically adjust the horizontal
SmartContrast - On, Off
Gamma
- 1.8, 2.0, 2.2, 2.4, 2.6
Color Temp. - 5000K, 6500K, 7500K, 8200K, 9300K, 11500K
sRGB
Color
position, vertical position, phase and clock settings./
Return to previous OSD level.
User Define
Red
Green
Blue
English, Español, Français, Deutsch, Italiano
Language
Description of the On Screen Display
What is On-Screen Display (OSD)?
ИЙ 簡體中文
,
Português, Pycck
Horizontal
Vertical
OSD Settings
Transparency - Off, 1, 2, 3, 4
OSD Time out - 5, 10, 20, 30, 60
On-Screen Display (OSD) is a feature in all Philips
LCD monitors. It allows an end user to adjust
screen performance or select functions of the
monitors directly through an on-screen instruction
window.A user friendly on screen display interface
is shown as below:
Power LED
H. Position
- 0, 1, 2, 3, 4
- 0 ~ 100
Setup
V. Position
Phase
- 0 ~ 100
- 0 ~ 100
Clock
- 0 ~ 100
Resolution Notification
-
On, Off
Reset
- Yes, No
Information
Resolution notification
This monitor is designed for optimal performance
at its native resolution, 1366×768@60Hz.
When the monitor is powered on at a different
resolution, an alert is displayed on screen: Use
1366×768@60Hz for best results.
Display of the native resolution alert can be
switched off from Setup in the OSD (On Screen
Display) menu.
Basic and simple instruction on the control keys
In the OSD shown above users can press
buttons at the front bezel of the monitor to move
the cursor, OK to confirm the choice or change.
5
Physical Function
Tilt
(191V2)
Note
This monitor accepts a 100mm x 100mm
VESA-Compliant mounting interface.
2.3 Remove Base Stand and Base
Remove the Base Stand
191V2
100mm
Place the monitor face on a safe surface, pull the
base stand away from the monitor.
100mm
Remove the Base
Condition:
ForVESA standard mounting applications
•
1. Separate the base from the base stand.
6
3. Product information
3.1 SmartContrast
What is it?
Unique technology that dynamically analyzes
displayed content and automatically optimizes
a LCD monitor's contrast ratio for maximum
visual clarity and viewing enjoyment, stepping up
backlighting for clearer, crisper and brighter images
or dimming backlighting for clear display of images
on dark backgrounds.
Why do I need it?
You want the very best visual clarity and viewing
comfort for every type of content. SmartContrast
dynamically controls contrast and adjusts
backlighting for clear, crisp, bright gaming and
video images or displays clear, readable text for
office work. By reducing your monitor's power
consumption, you save on energy costs and
extend the lifetime of your monitor.
How does it work?
When you activate SmartContrast, it will analyse
the content you are displaying in real time to
adjust colors and control backlight intensity.This
function will dynamically enhance contrast for a
great entertainment experience when viewing
videos or playing games.
7
3.2 Philips SmartControl Lite
First launch -Wizard
•
The first time after installation of
SmartControl Lite, it will automatically
go to Wizard for first time launch.
The wizard will guide you through
adjustment your monitor performance step
by step.
The new SmartControl Lite software by Phillips
allows you to control your monitor via an easy
to use on-screen graphic interface. Complicated
adjustments are a thing of the past as this user
friendly software guides you through
•
fine-tuning resolution, Color calibration,
Clock/Phase adjustments, RGB White point
adjustment, etc.
•
•
You can go to Plug-in menu to launch wizard
later on as well.
You can adjust more options without wizard
by Standard pane.
Equipped with latest technology in core algorithm
for fast processing and response, this Windows
7 compliant eye catching animated Icon based
software is ready to enhance your experience
with Philips monitors!
Installation
•
Follow the instruction and complete the
installation.
•
•
You can launch after installation is completed.
If you want to launch later, you can either
click the shortcut on desktop or toolbar.
8
Start with Standard pane:
Adjust menu:
•
•
•
Adjust Menu allow you to adjust Brightness,
Contrast, Focus, Position and Resolution.
You can follow the instruction and do the
adjustment.
Cancel prompts user if you want to cancel
installation.
9
Color menu:
•
Color Menu allow you to adjust RGB,
Black Level,White Point, Color Calibration,
and SmartImage Lite (Please refer to
SmartImage Lite section).
•
•
•
You can follow the instruction and do the
adjustment.
Refer to below table for sub-menu item base
on your input.
Example for Color Calibration
1. "Show Me" starts color calibration tutorial.
2. Start - starts the 6-step color calibration
sequence.
3. QuickView loads the before/after images.
4. To return to Color home pane, click the
Cancel button.
5. Enable color calibration - by default is
on. If unchecked, does not allow for color
calibration to happen, dimes out start and
quick view buttons.
6. Must have patent info in calibration screen.
10
First color Calibration Screen:
•
Previous button is disabled until the second
color screen.
•
Next goes to the succeeding target
(6-targets).
•
•
Final next goes File>Presets pane.
Cancel closes the UI and returns to the plug
in page.
•
•
Displays current preference settings.
A checked box enables the feature.The
check box is a toggle.
•
Enable Context Menu on desktop is checked
(On) by default. Enable Context menu
displays SmartControl Lite selections
for Select Preset andTune Display in the
desktop right-click context menu. Disabled
removes SmartControl Lite from the
right click context menu.
SmartImage Lite
Allows user to change setting for better display
setting based on content.
When Entertainment is set, SmartContrast and
SmartResponse are enabled.
•
EnableTaskTray icon is checked (On) by
default. Enable context menu shows the task
tray menu for SmartControl Lite.A right
click on the task tray icon displays the menu
options for Help,Technical Support. Check
for Upgrade,About, and Exit.When Enable
task tray menu is disabled, the task tray icon
will only display EXIT.
•
Run at Startup is checked (On) by default.
When disabled, SmartControl Lite will
not launch at start or be in the task tray.The
only way to launch SmartControl Lite is
either from the desktop short cut or from the
program file.Any preset set to run at startup
will not load when this box is unchecked
(Disabled).
•
Enable transparency mode (Windows 7,
Vista, XP). Default is 0% Opaque.
Options>Preferences - Will only be active
when selecting Preferences from the drop-down
Options menu. On a non-supported display
capable of DDC/CI, only the Help and Options
tabs are available.
11
Options>Audio - Will only be active when
selectingVolume from the drop-down Options
menu.
Options>Input - Will only be active when
selecting Input from the drop-down Options
menu. On a non-supported display capable of
DDC/CI, only the Help and Options tabs are
available.All other SmartControl Lite tabs are not
available.
On a non-supported display capable of DDC/CI,
only the Help and Options tabs are available.
Help>User Manual - Will only be active when
selecting User Manual from the drop-down Help
menu. On a non-supported display capable of
DDC/CI, only the Help and Options tabs are
available.
•
•
Display the Source instruction pane and
current input source setting.
On single input displays, this pane will not be
visible.
12
Help>Version - Will only be active when selecting Context Sensitive menu
Version from the drop- down Help menu. On a
non-supported display capable of DDC/CI, only
the Help and Options tabs are available.
The Context Sensitive menu is Enabled by default.
If Enable Context Menu has been checked in the
Options>Preferences pane, then the menu will be
visible.
The Context Menu has four entries:
•
SmartControl Lite - When selected the
About Screen is displayed.
•
Select Preset - Provides a hierarchical menu
of saved presets for immediate use.A check
mark shows the currently selected preset.
Facoty Preset can also be called from the
drop down menu.
•
•
Tune Display - Opens the SmartControl
Lite control panel.
SmartImage Lite - Check current settings,
Standard, Internet, Game.
13
TaskTray Menu Disabled
TaskTray Menu Enabled
When theTaskTray is disabled in the preference
folder, only the EXIT selection is available.
To completely remove SmartControl Lite
from the task tray, disable Run at Startup in
Options>Preferences.
The task tray menu can be displayed by right-
clicking on the SmartControl Lite icon from the
task tray. Left Click will launch the application.
The task tray has five entries:
•
Help - Access to User Manual file: Open
User Manual file using the default browser
window.
•
•
Technical Support - displays the tech support
page.
Check for Update - takes the user to PDI
Landing and checks the user's version against
the most current available.
•
•
About - Displays detailed reference
information: product version, release
information, and product name.
Exit - Close SmartControl Lite
To run SmartControl Lite again either
select SmartControl Lite from Program
menu, double-click the desktop PC icon or
restart the system.
14
3.3 Philips' Flat Panel Monitors Pixel
Defect Policy
Types of Pixel Defects
Pixel and sub pixel defects appear on the screen
in different ways.There are two categories of pixel
defects and several types of sub pixel defects
within each category.
Philips strives to deliver the highest quality
products.We use some of the industry's most
advanced manufacturing processes and practice
stringent quality control. However, pixel or sub
pixel defects on theTFT LCD panels used in flat
panel monitors are sometimes unavoidable. No
manufacturer can guarantee that all panels will
be free from pixel defects, but Philips guarantees
that any monitor with an unacceptable number
of defects will be repaired or replaced under
warranty.This notice explains the different types
of pixel defects and defines acceptable defect
levels for each type. In order to qualify for repair
or replacement under warranty, the number of
pixel defects on aTFT LCD panel must exceed
these acceptable levels. For example, no more
than 0.0004% of the sub pixels on a 18.5" XGA
monitor may be defective. Furthermore, Philips
sets even higher quality standards for certain
types or combinations of pixel defects that are
more noticeable than others.This policy is valid
worldwide.
Bright Dot Defects Bright dot defects appear as
pixels or sub pixels that are always lit or 'on'.That
is, a bright dot is a sub-pixel that stands out on the
screen when the monitor displays a dark pattern.
There are the types of bright dot defects:
One lit red, green or blue sub pixel
Two adjacent lit sub pixels:
-
-
-
Red + Blue = Purple
Red + Green =Yellow
Pixels and Sub pixels
Green + Blue = Cyan (Light Blue)
A pixel, or picture element, is composed of three
sub pixels in the primary colors of red, green and
blue. Many pixels together form an image.When
all sub pixels of a pixel are lit, the three colored
sub pixels together appear as a single white pixel.
When all are dark, the three colored sub pixels
together appear as a single black pixel. Other
combinations of lit and dark sub pixels appear as
single pixels of other colors.
Three adjacent lit sub pixels (one white pixel)
15
Note
A red or blue bright dot must be more
than 50
percent brighter than neighboring dots while
a green bright dot is 30 percent brighter than
neighboring dots.
Black Dot Defects Black dot defects appear as
pixels or sub pixels that are always dark or 'off'.
That is, a dark dot is a sub-pixel that stands out
on the screen when the monitor displays a light
pattern.These are the types of black dot defects:
Proximity of Pixel Defects
Because pixel and sub pixels defects of the same
type that are near to one another may be more
noticeable, Philips also specifies tolerances for the
proximity of pixel defects.
Pixel DefectTolerances
In order to qualify for repair or replacement due
to pixel defects during the warranty period, aTFT
LCD panel in a Philips flat panel monitor must
have pixel or sub pixel defects exceeding the
tolerances listed in the following tables.
BRIGHT DOT DEFECTS
MODEL
ACCEPTABLE LEVEL
191V2
1 lit subpixel
3
2 adjacent lit subpixels
1
3 adjacent lit subpixels (one white pixel)
Distance between two bright dot defects*
Total bright dot defects of all types
0
>15mm
3
BLACK DOT DEFECTS
MODEL
ACCEPTABLE LEVEL
191V2
1 dark subpixel
5 or fewer
2 or fewer
0
2 adjacent dark subpixels
3 adjacent dark subpixels
Distance between two black dot defects*
Total black dot defects of all types
>15mm
5 or fewer
TOTAL DOT DEFECTS
MODEL
ACCEPTABLE LEVEL
191V2
Total bright or black dot defects of all types
5 or fewer
Note
1 or 2 adjacent sub pixel defects = 1 dot defect
This monitor is ISO9241-307 compliant.
16
4 Technical Specifications
191V2
Picture/Display
LCD panel type
Backlight
TFT-LCD
CCFL
Panel size
18.5" W( 47 cm)
16:9
Aspect ratio
Pixel Pitch
0.300 x 0.300 mm
250 cd/m²
Brightness
SmartContrast
Contrast ratio (typ.)
Response time (typical)
Optimum Resolution
Viewing angle
Picture Enhancement
Display colors
Vertical refresh rate
Horizontal Frequency
sRGB
300000:1
1000:1
5 ms
1366x768 @ 60Hz
176° (H) / 170° (V) @ C/R > 5
Smartcontrol Lite
16.7 M
56Hz -76Hz
30kHz - 80kHz
YES
Connectivity
Signal input
DVI-D (digital, HDCP),VGA (Analog)
Separate Sync, Sync on Green
Input Signal
Convenience
User Convenience
4:3 Wide/ , Power On/Off , Menu (OK),
,
Brightness/ AUTO/back,
OSD Languages
English, French, German, Italian, Russian, Spanish,
Simplified Chinese, Portuguese
Other convenience
VESA mount ( 100 x 100mm), Kensington lock
DDC/CI, sRGB,Windows 7/Vista/XP, Mac OSX, Linux
Plug & Play Compatibility
Stand
Tilt
-5/+20 (191V2)
17
Power
On mode
16.6W
(EnergyStar 5.0 test method)
Energy Consumption
(EnergyStar 5.0 test method)
AC InputVoltage at AC InputVoltage at AC InputVoltage at
100VAC +/-5VAC,
50Hz +/- 3Hz
15.66W
115VAC +/-5VAC,
60Hz +/- 3Hz
15.48W
230VAC +/-5VAC,
50Hz +/ -3Hz
15.55W
Normal Operation (typical)
Sleep
0.15W
0.15W
0.16W
0.14W
0.2W
Off
0.12W
Heat Dissipation*
AC InputVoltage at AC InputVoltage at AC InputVoltage at
100VAC +/-5VAC, 115VAC +/-5VAC,
230VAC +/-5VAC,
50Hz +/ -3Hz
16.12W
50Hz +/ -3Hz
15.83W
60Hz +/ -3Hz
15.98W
Normal Operation
Sleep
0.15W
0.15W
0.18W
Off
0.11W
0.12W
0.14W
Power LED indicator
Power Supply
On mode: Green, Standby/Sleep mode:Amber
Build-in, 100-240VAC, 50/60Hz
Dimension
Product with stand (WxHxD)
Product without stand
(WxHxD)
445 x335 x161mm
445x270x64mm
Box dimension (WxHxD)
Weight
490x350x128mm
Product with stand
Product without stand
Product with packaging
Operating Condition
Temperature range (operation)
Temperature range (operation)
Relative humidity
Altitude
3.48kg
3.23kg
4.61Kg
0°C to 40 °C
-20°C to 60°C
20% to 80%
Non-operation: + 12,000 ft ( 3,658 m)
operation: + 40,000 ft ( 12,192 m)
50000 hrs
MTBF
18
Environmental
ROHS
YES
EPEAT
Silver. (www.epeat.net)
100% recyclable
Packaging
Compliance and standards
Regulatory Approvals
CE Mark, FCC Class B, SEMKO,TCO5.0,TÜV/
GS,TÜV Ergo, UL/cUL, Energy star 5.0,TCO5.0
Cabinet
Color
Black/Black
Texture
Finish
Note
This data is subject to change without notice.
19
4.2 Automatic PowerSaving
4.1 Resolution & Preset Modes
Maximum Resolution
If you have VESA DPM compliance display card
or software installed in your PC, the monitor can
automatically reduce its power consumption when
not in use. If an input from a keyboard, mouse or
other input device is detected, the monitor will
'wake up' automatically.The following table shows
the power consumption and signaling of this
For 191V2
1366 x 768 at 60 Hz (analog input)
1366 x 768 at 60 Hz (digital input)
Recommended Resolution
automatic power saving feature:
For 191V2
Power Management Definition
1366 x 768 at 60 Hz (digital input)
VESA
Mode
Video
ON
H-sync
Yes
V-sync
Yes
Power
Used
LED color
Green
H. freq (kHz)
31.469
31.469
31.469
35.000
37.500
35.156
37.879
46.875
48.363
60.023
63.981
79.976
55.469
55.935
70.635
66.587
Resolution
640x350
V. freq (Hz)
70.086
Active
< 16.6 W
(typ.)
< 29 W
(max.)
720x400
70.086
Sleep
OFF
OFF
No
-
No
-
< 0.8 W
(typ.)
Amber
OFF
640x480
59.940
Switch Off
< 0.5 W
(typ.)
640x480
67.000
640x480
75.000
This monitor is ENERGY STAR® compliant. As an ENERGY STAR®
Partner, we have determined that this product meets the ENERGY STAR®
guidelines for energy efficiency.
800x600
56.250
800x600
60.317
800x600
75.000
1024x768
1024x768
1280x1024
1280x1024
1440x900
1440x900
1440x900
1920x1080
60.004
The following setup is used to measure power
consumption on this monitor.
75.029
60.020
Native resolution: 1366 x 768
Contrast: 50%
75.025
59.901
Brightness: 250 nits
59.887
Color temperature: 6500k with full white pattern
Audio (Off)
74.984
60.000
(reduce blinking)
Note
This data is subject to change without notice.
65.290
64.674
1680x1050
1680x1050
60.000
60.000
20
• Calibrated color temperature and gamma
5 Regulatory Information
curve
• Wide luminance level, Dark black levels, Low
Lead-free Product
motion blur
Electrical Safety
Lead free display promotes
environmentally sound recovery and
• Product fulfills rigorous safety standards
Emissions
disposal of waste from electrical and
• Low alternating electric and magnetic fields
emissions
electronic equipment.Toxic substances
like Lead has been eliminated and compliance
with European community’s stringent RoHs
directive mandating restrictions on hazardous
substances in electrical and electronic equipment
have been adhered to in order to make Philips
monitors safe to use throughout its life cycle.
• Low acoustic noise emissions
Some of the Environmental features of the
TCO Displays 5.0 requirements:
• The brand owner demonstrates corporate
social responsibility and has a certified
environmental management system (EMAS or
ISO 14001)
• Very low energy consumption both in on- and
standby mode
TCO Displays 5.0 Information
• Restrictions on chlorinated and brominated
flame retardants, plasticizer and polymers
• Restrictions on heavy metals such as cadmium,
mercury and lead (RoHS compliance)
Congratulations,
Your display is designed for both
you and the planet!
This display carries theTCO
Certified label.This ensures that
EPEAT
(www.epeat.net)
the display is designed for minimal impact on the
climate and natural environment, while offering
all the performance expected from top of the
line electronic products.TCO Certified is a third
party verified program, where every product
model is tested by an accredited independent
test laboratory.TCO Certified represents one of
the toughest certifications for displays worldwide.
“The EPEAT (Electronic Product
Environmental AssessmentTool)
program evaluates computer
desktops, laptops, and monitors
based on 51 environmental criteria
developed through an extensive stakeholder
consensus process supported by US EPA.
EPEAT system helps purchasers in the public
and private sectors evaluate, compare and select
desktop computers, notebooks and monitors
based on their environmental attributes. EPEAT
also provides a clear and consistent set of
performance criteria for the design of products,
and provides an opportunity for manufacturers to
secure market recognition for efforts to reduce
the environmental impact of its products.”
Some of the Usability features of theTCO
Displays 5.0 requirements:
Visual Ergonomics
Good visual ergonomics in order to improve the
working environment for the user and to reduce
sight and strain problems. Important parameters
are:
• Light levels without color tint, Uniform color
and luminance,Wide color gamut
21
Benefits of EPEAT
This monitor is equipped with a function for saving
energy which supports theVESA Display Power
Management (DPM) standard.This means that the
monitor must be connected to a computer which
supportsVESA DPM.Time settings are adjusted
from the system unit by software.
Reduce use of primary materials
Reduce use of toxic materials
Avoid the disposal of hazardous waste EPEAT’S
requirement that all registered products meet
ENERGY STAR’s energy efficiency specifications,
means that these products will consume less
energy throughout their life.
VESA State
LED Indicator
Green
Power
Consumption
Normal
operation
ON (Active)
< 16.6 W (typ.)
CE Declaration of Conformity
This product is in conformity with the following
standards
Power Saving
Alternative 2
One step
Sleep
Amber
OFF
< 0.8 W (typ.)
< 0.5 W (typ.)
Switch Off
•
EN60950-1:2006 (Safety requirement of
InformationTechnology Equipment)
EN55022:2006 (Radio Disturbance
requirement of InformationTechnology
Equipment)
®
•
As an ENERGY STAR Partner,
we have determined that this
product meets the ENERGY STAR
guidelines for energy efficiency.
®
•
EN55024:1998+A1:2001+A2:2003
(Immunity requirement of Information
Technology Equipment)
Note
We recommend you switch off the monitor when
•
•
EN61000-3-2:2006 (Limits for Harmonic
Current Emission)
it is not in use for a long time.
EN61000-3-3:1995+A1:2001+A2:2005
(Limitation ofVoltage Fluctuation and Flicker)
following provisions of directives applicable
2006/95/EC (LowVoltage Directive)
2004/108/EC (EMC Directive)
•
•
•
2005/32/EC (EuP Directive, EC No.
1275/2008 mplementing Directive for
Standby and Off mode power consumption)
and is produced by a manufacturing
organization on ISO9000 level.
The product also comply with the following
standards
•
ISO9241-307:2008 (Ergonomic requirement,
Analysis and compliance test methods for
electronic visual displays)
•
•
GS EK1-2000:2009 (GS mark requirement)
prEN50279:1998 (Low Frequency Electric
and Magnetic fields forVisual Display)
MPR-II (MPR:1990:8/1990:10 Low Frequency
Electric and Magnetic fields)
•
•
TCO Displays 5.0 (Requirement for
Environment Labeling of Ergonomics,
Energy, Ecology and Emission,TCO: Swedish
Confederation of Professional Employees)
forTCO versions
22
Federal Communications Commission (FCC)
Notice (U.S. Only)
FCC Declaration of Conformity
Declaration of Conformity for Products Marked
with FCC Logo,
This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC
Rules.These limits are designed to
United States Only
provide reasonable protection against
harmful interference in a residential
installation.This equipment generates, uses
and can radiate radio frequency energy and,
if not installed and used in accordance with
the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that
interference will not occur in a particular
installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by
turning the equipment off and on, the user
is encouraged to try to correct the
interference by one or more of the following
measures:
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any
interference received, including interference that
may cause undesired operation.
•
•
Reorient or relocate the receiving antenna.
Increase the separation between the
equipment and receiver.
•
•
Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/
TV technician for help.
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user's authority
to operate the equipment.
Use only RF shielded cable that was supplied with
the monitor when connecting this monitor to a
computer device.
To prevent damage which may result in fire or
shock hazard, do not expose this appliance to rain
or excessive moisture.
THIS CLASS B DIGITAL APPARATUS MEETS
ALL REQUIREMENTS OFTHE CANADIAN
INTERFERENCE-CAUSING EQUIPMENT
REGULATIONS.
23
EN 55022 Compliance (Czech Republic Only)
Commission Federale de la Communication
(FCC Declaration)
Cet équipement a été testé et déclaré
conforme auxlimites des appareils
numériques de class B,aux termes de
l'article 15 Des règles de la FCC. Ces limites
sont conçues de façon à fourir une
protection raisonnable contre les
interférences nuisibles dans le cadre
d'une installation résidentielle.
CET appareil produit, utilise et peut émettre
des hyperfréquences qui, si l'appareil
n'est pas installé et utilisé selon les consignes
données, peuvent causer des interférences
nuisibles aux communications radio.
Cependant, rien ne peut garantir l'absence
d'interférences dans le cadre d'une
installation particulière. Si cet appareil est la
cause d'interférences nuisibles pour la
réception des signaux de radio ou de
télévision, ce qui peut être décelé en fermant
l'équipement, puis en le remettant en
fonction, l'utilisateur pourrait essayer de
corriger la situation en prenant les mesures
suivantes:
•
•
•
•
Réorienter ou déplacer l'antenne de
réception.
Augmenter la distance entre l'équipement et
le récepteur.
Brancher l'équipement sur un autre circuit
que celui utilisé par le récepteur.
Demander l'aide du marchand ou d'un
technicien chevronné en radio/télévision.
Toutes modifications n'ayant pas reçu
l'approbation des services compétents en
matière de conformité est susceptible
d'interdire à l'utilisateur l'usage du présent
équipement.
N'utiliser que des câbles RF armés pour les
connections avec des ordinateurs ou
périphériques.
CET APPAREIL NUMERIQUE DE LA CLASSE
B RESPECTETOUTES LES EXIGENCES DU
REGLEMENT SUR LE MATERIEL BROUILLEUR
DU CANADA.
24
Polish Center forTesting and Certification
Notice
North Europe (Nordic Countries) Information
Placering/Ventilation
The equipment should draw power from a socket
with an attached protection circuit (a three-
prong socket).All equipment that works together
(computer, monitor, printer, and so on) should
have the same power supply source.
VARNING:
FÖRSÄKRA DIG OM ATT HUVUDBRYTARE
OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR DU
STÄLLER DIN UTRUSTNING PÅPLATS.
The phasing conductor of the room's electrical
installation should have a reserve short-circuit
protection device in the form of a fuse with a
nominal value no larger than 16 amperes (A).
Placering/Ventilation
ADVARSEL:
SØRG VED PLACERINGEN FOR, AT
NETLEDNINGENS STIK OG STIKKONTAKT ER
NEMTTILGÆNGELIGE.
To completely switch off the equipment, the
power supply cable must be removed from the
power supply socket, which should be located
near the equipment and easily accessible.
Paikka/Ilmankierto
VAROITUS:
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO
VOIDAAN TARVITTAESSA HELPOSTI
IRROTTAA PISTORASIASTA.
A protection mark "B" confirms that the
equipment is in compliance with the protection
usage requirements of standards PN-93/T-42107
and PN-89/E-06251.
Plassering/Ventilasjon
ADVARSEL:
NÅR DETTE UTSTYRET PLASSERES, MÅ
DU PASSE PÅ AT KONTAKTENE FOR
STØMTILFØRSEL ER LETTE Å NÅ.
BSMI Notice (Taiwan Only)
25
Ergonomie Hinweis (nur Deutschland)
China RoHS
The People's Republic of China released a
regulation called "Management Methods for
Controlling Pollution by Electronic Information
Products" or commonly referred to as China
RoHS.All products including CRT and LCD
monitor which are produced and sold for China
market have to meet China RoHS request.
Der von uns gelieferte Farbmonitor entspricht den
in der "Verordnung über den Schutz vor Schäden
durch Röntgenstrahlen" festgelegtenVorschriften.
Auf der Rückwand des Gerätes befindet sich
ein Aufkleber, der auf die Unbedenklichkeit der
Inbetriebnahme hinweist, da dieVorschriften über
die Bauart von Störstrahlern nach Anlage III ¤ 5
Abs. 4 der Röntgenverordnung erfüllt sind.
Damit Ihr Monitor immer den in der Zulassung
geforderten Werten entspricht, ist darauf zu
achten, daß
1. Reparaturen nur durch Fachpersonal
durchgeführt werden.
2. nur original-Ersatzteile verwendet werden.
3. bei Ersatz der Bildröhre nur eine
bauartgleiche eingebaut wird.
Aus ergonomischen Gründen wird empfohlen,
die Grundfarben Blau und Rot nicht auf dunklem
Untergrund zu verwenden (schlechte Lesbarkeit
und erhöhte Augenbelastung bei zu geringem
Zeichenkontrast wären die Folge).
Der arbeitsplatzbezogene Schalldruckpegel nach
DIN 45 635 beträgt 70dB (A) oder weniger.
环保使用期限
ACHTUNG: BEIM AUFSTELLEN
DIESES GERÄTES DARAUF
此标识指期限(十年),电子信息产品中含有的
有毒有害物质或元素在正常使用的条件下不
会发生外泄或突变, 电子信息产品用户使用该
电子信息产品不会对环境造成严重污染或对
其人身、 财产造成严重损害的期限．
ACHTEN, DAß NETZSTECKER UND
NETZKABELANSCHLUß LEICHT
ZUGÄNGLICH SIND.
26
Your Philips F1rst ChoiceWarranty
6 Customer care and warranty
Thank you for purchasing this Philips monitor.
All Philips monitors are designed and
manufactured to high standards and
Customer Care &Warranty
deliver high-quality performance, ease
PLEASE SELECTYOUR COUNTRY/AREA
TO REVIEW DETAILS OFYOUR WARRANTY
COVERAGE
of use and ease of installation. Should
you encounter any difficulties while
installing or using this product, please contact
the Philips helpdesk directly to benefit from your
Philips F1rst Choice Warranty.This three-year
service warranty entitles you to a swap model
on-site if your monitor turns out to be faulty or
defective. Philips aims at a swap within 48 hours
of your call being received.
WESTERN EUROPE
Austria / Belgium / Denmark / France /
Germany / Greece / Finland / Ireland / Italy /
Luxembourg / the Netherlands / Norway /
Portugal / Sweden / Switzerland / Spain /
United Kingdom / Poland
What is covered?
EASTERN EUROPE
The Philips F1rst Choice Warranty applies within
Andorra,Austria, Belgium, Cyprus, Denmark,
France, Germany, Greece, Finland, Ireland,
Italy, Liechtenstein, Luxembourg, Monaco, the
Netherlands, Norway, Poland, Portugal, Sweden,
Switzerland, Spain and the United Kingdom
and only for monitors originally designed,
manufactured, approved and/or authorized for
usage within these countries.
Czech Republic / Hungary / Russia / Slovakia /
Slovenia /Turkey
LATIN AMERICA
Argentina / Brasil
NORTH AMERICA
Canada / USA
PACIFIC
Warranty coverage begins as from the day you
buy your monitor. For three years thereafter, your
monitor will be swapped by at least an equivalent
monitor in case of defects provided for under the
warranty coverage.
Australia / New Zealand
ASIA
China / Hong Kong / India / Indonesia / Korea /
Malaysia / Pakistan / Philippines / Singapore /
Taiwan /Thailand /Vietnam
The swap monitor remains yours and Philips
keeps the defective/original monitor. For the swap
monitor the warranty period remains equal to
that of your original monitor, being 36 months as
from the purchase date of your original monitor.
AFRICA
South Africa
MIDDLE EAST
United Arab Emirates
27
What is excluded?
Just a click away
The Philips F1rst Choice Warranty applies
provided the product is handled properly for its
intended use, in accordance with its operating
instructions and upon presentation of the
original invoice or cash receipt, indicating the
date of purchase, dealer's name and model and
production number of the product.
In case of any problems, we advise you to read
the operating instructions carefully or go to the
support.
Just a phone call away
In order to avoid unnecessary inconvenience,
we advise you to read the operating instructions
website for additional support before contacting
the Philips helpdesk.
The Philips F1rst Choice Warranty may not apply
if:
•
•
The documents have been altered in any way
or made illegible;
The model or production number on the
product has been altered, deleted, removed
or made illegible;
To solve your problem quickly, please prepare
the following details before contacting the Philips
helpdesk:
•
Repairs or product modifications and
alterations have been executed by
unauthorized service organizations or
persons;
•
•
•
Philips type number
Philips serial number
Purchase date (copy of purchase may be
required)
•
•
Damage is caused by accidents including but
not limited to lightning, water or fire, misuse
or neglect;
•
•
PC environment Processor:
o
CUP and Graphic card name and driver
version
o
Reception problems caused by signal
conditions or cable or antenna systems
outside the unit;
Operating system
o
Application being used
Other cards installed
•
•
Defects caused by abuse or misuse of the
monitor;
Having the following information available will also
help speed up the process:
Product requires modification or adaptation
to enable it to comply with local or national
technical standards, which apply in countries
for which the product was not originally
designed, manufactured, approved and/or
authorized.Therefore always check whether
a product can be used in a specific country.
Note that products that are not originally
designed, manufactured, approved and/or
authorized for usage within the Philips F1rst
Choice countries, do not apply to the Philips
F1rst Choice Warranty. In these cases the
Philips global warranty terms are valid.
•
Your proof of purchase indicating: date of
purchase, dealer name, model and product
serial number.
•
The full address to which the faulty monitor
has to be collected and the swap model
should be delivered.
•
Philips' customer help desks are located
worldwide. Click here to access the F1rst Choice
Contact Information.
Or you can reach us via:
28
F1rst Choice Contact Information
Country
Code
+43
+32
+45
+358
+352
+31
+47
+48
+351
+34
+46
+41
+44
Telephone number
0810 000206
078 250851
Tariff
Austria
0.07
0.06
€
€
Belgium
Denmark
Finland
3525 8761
Local call tariff
0.08
840 320 041
26 84 30 00
0900 0400 063
2270 8250
€
Local call tariff
Luxembourg
The Netherlands
Norway
0.10
€
Local call tariff
Local call tariff
Local call tariff
Poland
0223491505
2 1359 1440
902 888 785
08 632 0016
02 2310 2116
0207 949 0069
Portugal
Spain
0.10
€
Sweden
Local call tariff
Local call tariff
Local call tariff
Switzerland
United Kingdom
29
•
Reception problems caused by signal
conditions or cable or antenna systems
outside the unit;
Your Guarantee in Central and Eastern Europe
Dear Customer,
•
•
Defects caused by abuse or misuse of the
monitor;
Thank you for purchasing this Philips product,
which has been designed and manufactured to
the highest quality standards. If, unfortunately,
something should go wrong with this product
Philips guarantees free of charge labor and
replacement parts during a period of 36 months
from date of purchase.
Product requires modification or adaptation
to enable it to comply with local or national
technical standards, which apply in countries
for which the product was not originally
designed, manufactured, approved and/or
authorized.Therefore always check whether
a product can be used in a specific country.
What is covered?
This Philips Guarantee in Central and Eastern
Europe applies within Czech Republic, Hungary,
Slovakia, Slovenia, Russia andTurkey and only
for monitors originally designed, manufactured,
approved and/or authorized for usage within these
countries.
Please note that the product is not defective under
this guarantee in the case where modifications
become necessary in order for the product to
comply with local or national technical standards
which apply in countries for which the product
was not originally designed and/or manufactured.
Therefore always check whether a product can be
used in a specific country.
Warranty coverage begins as from the day you
buy your monitor. For 3 years thereafter, your
monitor will be serviced in case of defects
provided for under the warranty coverage.
Just a click away
In case of any problems, we advise you to read
the operating instructions carefully or go to the
support.
What is excluded?
The Philips guarantee applies provided the
product is handled properly for its intended use,
in accordance with its operating instructions and
upon presentation of the original invoice or cash
receipt, indicating the date of purchase, dealer's
name and model and production number of the
product.
Just a phone call away
In order to avoid unnecessary inconvenience,
we advise you to read the operating instructions
carefully before contacting our dealers or
Information Centers
The Philips guarantee may not apply if:
In case your Philips product is not working
correctly or is defective, please contact your
Philips dealer or directly the Philips Service and
Consumer Information Centers
•
the documents have been altered in any way
or made illegible;
•
the model or production number on the
product has been altered, deleted, removed
or made illegible;
•
•
repairs or product modifications and
lterations have been executed by
unauthorized service organizations or
persons;
damage is caused by accidents including but
not limited to lightning, water or fire, misuse
or neglect.
30
Consumer Information Centers
CROATIA
Renoprom d.o.o.
Ljubljanska 4,
Argentina / Australia / Brasil / Canada /
New Zealand / Belarus / Bulgaria / Croatia /
Czech Republic / Estonia / United Arab Emirates /
Hong Kong / Hungary / India / Indonesia /
Israel / Latvia / Lithuania / Malaysia /
Middle East + North Africa / New Zealand /
Pakistan / Romania / Russia /
Sv. Nedjelja,10431
Croatia
Tel: +385 1 333 0974
ESTONIA
FUJITSU SERVICES OU
Akadeemia tee 21G
EE-12618Tallinn
Serbia & Montenegro / Singapore / Slovakia /
Slovenia / South Africa / South Korea /Taiwan /
Philippines /Thailand /Turkey / Ukraine /
Vietnam
Tel: +372 6519900
Eastern Europe
HUNGARY
BELARUSTechnic al Center of JV IBA
M. Bogdanovich str. 155
BY - 220040 Minsk
Serware Szerviz
Vizimolnár u. 2-4
HU - 1031 Budapest
Tel: +36 1 2426331
Email: [email protected]
Tel: +375 17 217 33 86
BELARUS
Service.BY
Petrus Brovky st. 19 – 101-B
220072, Minsk
Belarus
HUNGARY
Profi Service Center Ltd.
123 Kulso-Vaci Street,
H-1044 Budapest ( Europe Center )
Hungary
BULGARIA
LAN Service
Tel: +36 1 814 8080
140, Mimi Balkanska Str.
Office centerTranslog
1540 Sofia, Bulgaria
Tel: +359 2 960 2360
LATVIA
ServiceNet LV
Jelgavas iela 36
LV - 1055 Riga,
Tel: +371 7460399
Email: [email protected]
CZECH REPUBLIC
General Consumer Information Center
800 142100
LITHUANIA
Xpectrum
ServiceNet LT
Lu.ná 591/4
Gaiziunu G. 3
CZ - 160 00 Praha 6Tel: 800 100 697 or 220 121
LT - 3009 KAUNAS
Tel: +370 7400088
Email: [email protected]
435
Email:[email protected]
31
ROMANIA
TURKEY
Blue Ridge Int'l Computers SRL
115, Mihai Eminescu St., Sector 2
RO - 020074 Bucharest
Tel: +40 21 2101969
Türk PhilipsTicaret A.S.
Yukari Dudullu Org.San.Bolgesi
2.Cadde No:22
34776-Umraniye/Istanbul
Tel: (0800)-261 33 02
SERBIA & MONTENEGRO
KimTec d.o.o.
UKRAINE
Viline vode bb, Slobodna zona
Beograd L12/3
Comel
Shevchenko street 32
UA - 49030 Dnepropetrovsk
Tel: +380 562320045
Topaz-Service Company,
Mishina str. 3,
11000 Belgrade
Serbia
Tel. +381 11 20 70 684
SLOVAKIA
General Consumer Information Center
0800004551
Kiev
Ukraine-03151
Tel: +38 044 245 73 31
Datalan Servisne Stredisko
Puchovska 8
Latin America
SK - 831 06 Bratislava
Tel: +421 2 49207155
Email: [email protected]
ARGENTINA
Azopardo 1480.
(C1107ADZ) Cdad. de Buenos Aires
Tel: 0800 3330 856
SLOVENIA
Email: [email protected]
PC HAND
Brezovce 10
BRASIL
SI - 1236Trzin
Alameda Raja Gabaglia, 188 - 10°Andar -V.
Olímpia - S. Paulo/SP - CEP 04551-090 -
Brasil
Tel: +386 1 530 08 24
Email: [email protected]
Tel: 0800-7254101
RUSSIA
Email: [email protected]
CPS
18, Shelepihinskaya nab.
123290 Moscow
Russia
Pacific
AUSTRALIA
Company: AGOS NETWORK PTY LTD
Address: 4/5 Dursley Road,Yenorra, NSW 2161,
Australia
Tel. +7(495)797 3434
Profservice:
Tel: 1300 360 386
14A -3, 2Karacharovskaya str,
109202, Moscow ,
Russia
Fax: +61-2-80808147
Email: [email protected]
Service hours: Mon.~Fri. 8:00am-7:30pm
Tel. +7(095)170-5401
32
NEW ZEALAND
Additional service points:
1. Philips Building Jl. Buncit Raya Kav 99. Jakarta
Selatan.
Company: Visual Group Ltd.
Address: 28 Walls Rd Penrose Auckland
Phone: 0800 657447
Phone: 021-7940040, ext 1722/1724,
98249295, 70980942
Fax: 09 5809607
E-mail: [email protected]
Service Hours: Mon.~Fri. 8:30am~5:30pm
2. Jl.Tanah Abang 1 no 12S. Jakarta Pusat.
Phone: 021-3455150, 34835453
Asia
HONG KONG/Macau
3. Rukan City Home no H31, Gading Square.
Jl. Bulevar Barat. Kelapa Gading. Jakarta
Utara.
Company Name: PHK Service Limited
Address: Flat A, 10/F., Pak Sun Building, 103 - 107
WoYi Hop Road, Kwai Chung, NewTerritories,
Hong Kong
Phone: 021-45870601, 98131424
Tel.: (852) 2610-6908 / (852) 2610-6929 for Hong South Korea
Kong and (853) 2856-2277 for Macau
Fax: (852) 2485 3574 for Hong Kong and (853)
2856 1498 for Macau
Company: PCS One Korea Ltd.
Address: 112-2, Banpo-dong, Seocho-ku, Seoul,
137-040, Korea
E-mail: [email protected]
Service Hours: Mon.~Sat. 09:00am~06:00pm
Call CenterTel: 080-600-6600
Tel: 82 2 591 1528
Fax: 82 2 595 9688
India
E-mail: [email protected]
Service hours: Mon.~Fri. 9:00AM~ 6:00PM; Sat.
9:00AM~1:00PM
Company: REDINGTON INDIA LTD
Address: SPL Guindy House, 95 Mount Road,
Chennai 600032, India
Tel: +9144-42243352/353
Malaysia
Service hours: Mon.~Fri. 9:00AM~5:30PM; Sat.
9:00AM~1:00PM
Company:After Market Solutions (CE) Sdn Bhd
Address: Lot 6. Jalan 225/51A, 46100 Petaling Jaya,
Selangor DE, Malaysia.
Phone: 603 7953 3370
Indonesia
Philips Info Line: 1-800-880-180
Fax: 603 7953 3338
Company Name: PT. Gadingsari elektronika Prima
Pondok Pinang. Jakarta
Service Hours: Mon.~Fri. 8:15am~5:15pm; Sat.
Tel: 021-750909053, 021-750909056
Fax: 021-7510982
9:00am~1:00pm
E-mail: [email protected]
Pakistan
Service hours: Mon.~Fri. 8:30am~4:30pm;
Sat. 8:30am~2:00pm
Philips Consumer Service
Address: Mubarak manzil, 39, Garden Road, Saddar,
Karachi-74400
Tel: (9221) 2737411-16
Fax: (9221) 2721167
E-mail: [email protected]
33
Singapore
MDR Microware Sales Inc.
Company: Philips Electronics Singapore Pte Ltd
(Philips Consumer Care Center)
Address: 620A Lorong 1Toa Payoh,TP4 Building
Level 1, Singapore 319762
Cebu Branch
N. Escario corner Clavano St., Cebu City Phils.
# 255-4415/ 255-3242/253-9361/4124864 to 67
Sun # 0922-8210045 to 46
Tel: (65) 6882 3999
Fax: (65) 62508037
Davao Office:
E-mail: [email protected]
Service hours: Mon.~Fri. 9:00am~6:00pm; Sat.
9:00am~1:00pm
C.Arellano St., Davao City 8000
082- 225-3021/225-3022
Sun# 0922-8210015
Taiwan
CDO Office:
Company: FETEC.CO
1445 Corrales Ext.,CDO City
088-856-8540/856-8541
Sun # 0922-8210080
Address: 3F, No.6, Lane 205, Sec. 1, Chang Hsing
Rd, Lu Chu Hs,Taoyuan,Taiwan R.O.C 33800
Consumer Care: 0800-231-099
Tel: (03)2120336
Iloilo Office:
Fax: (03)3129184
C. Lim Comp., Gomez St., Iloilo City
# 033 338-4159/ 033 508-3741
Sun # 0922-8808850
E-mail: [email protected]
Service hours: Mon.~Fri. 8:30am~7:00pm
Thailand
Africa
Company:Axis Computer System Co., Ltd.
Address: 1421 Soi Lardprao 94, SrivaraTown In
Town Soi 3 Road,Wangthonglang, Bangkok 10310 Address: Ho Address Palm Springs Centre
SOUTH AFRICA
Company name: SylvaraTechnologies Pty Ltd
Thailand
Christoffel RoadVan Riebeeck Park Kempton Park,
South Africa
Tel: (662) 934-5498
Fax: (662) 934-5499
Tel: +27878084456
E-mail: axis5@axiscomputer.co.th
Service Hours: Mon.~Fri. 08:30am~05:30pm
Fax: +2711 391 1060
E-mail: [email protected]
Service hours: Mon.~ Fri. 08:00am~05:00pm
Glee Electronics Inc
Contact nos. (632) 636-3636 / 7064028 to 29
Fax no. (632) 7064026
Middle East
Middle East + North Africa
Company:AL SHAHD COMPUTER L.L.C
Address: P.O.BOX: 29024, DUBAI, UNITED ARAB
EMIRATES
Receiving Centers
NEO CARE - Megamall
4th Level Cyberzone, Building B,
SM Megamall, Mandaluyong City
TEL: 00971 4 2276525
FAX: 00971 4 2276242
E-mail: [email protected]
NEO CARE - SM North EDSA
4th Level Cyberzone,Annex Bldg.
SM City North EDSA, Quezon City
441-1610
Service hours: Sat.~Thur. 9:00am~1:00pm &
4:00pm- 8:00pm
34
Israel
Your Philips F1rst ChoiceWarranty(USA)
Company: Eastronics LTD
Address: 13 Rozanis St. P.O.B. 39300,Tel Aviv
61392 Israel
Thank you for purchasing this Philips monitor.
All Philips monitors are designed and
manufactured to high standards and
Tel: 1-800-567000 call free in Israel; (972-50-
8353722 after service hours until 20:00)
Fax: 972-3-6458759
deliver high-quality performance, ease
of use and ease of installation. Should
E-mail: [email protected]
Service hours: Sun.~Thurs. 08:00 - 18:00
you encounter any difficulties while
installing or using this product, please contact
Philips directly to benefit from your Philips F1rst
Choice Warranty.This three-year service warranty
entitles you to a swap model on-site within 48
hours of your call being received within the first
year of purchase. If you have any problems with
your monitor within the second or third year of
purchase, we will repair it after it has been sent
to the service provider at your expense and
returned to you within five working days, free of
charge.
LIMITEDWARRANTY (Computer Monitor)
Click here to access the Warranty Registration
Card.
ThreeYears Free Labor /ThreeYears Free Service
on Parts / OneYear Exchange*
*Product will be exchanged with a new or
renewed to original specifications unit within two
business days for the first year.This product must
be shipped in at your expense for service during
years two and three.
35
WHO IS COVERED?
a product that requires modification or adaptation
to enable it to operate in any country other
than the country for which it was designed,
manufactured, approved and/or authorized, or
You must have proof of purchase to receive
warranty service.A sales receipt or other
document showing that you purchased the
product is considered proof of purchase.Attach it repair of products damaged by these modifications.
to this owner's manual and keep both nearby.
incidental or consequential damages resulting
WHAT IS COVERED?
from the product. (Some states do not allow the
exclusion of incidental or consequential damages,
Warranty coverage begins the day you buy your
product. For three years thereafter, all parts will be so the above exclusion may not apply to you.
repaired or replaced, and labor is free.After three This includes, but is not limited to, prerecorded
years from the day of purchase, you pay for the
replacement or repair of all parts, and for all labor
charges.
material, whether copyrighted or not copyrighted.)
the model or production number on the product
has been altered, deleted, removed or made
illegible.
All parts, including repaired and replaced parts,
are covered only for the original warranty period.
When the warranty on the original product
Where IS SERVICE AVAILABLE?
expires, the warranty on all replaced and repaired Warranty service is available in all countries
products and parts also expires.
where the product is officially distributed by
Philips Consumer Electronics. In countries where
Philips Consumer Electronics does not distribute
the product, the local Philips service organization
will attempt to provide service (although there
may be a delay if the appropriate spare parts and
technical manual(s) are not readily available).
WHAT IS EXCLUDED?
Your warranty does not cover:
labor charges for installation or setup of the
product, adjustment of customer controls on
the product, and installation or repair of antenna
systems outside of the product.
Where CAN I GET MORE INFORMATION?
product repair and/or part replacement because
of misuse, accident, unauthorized repair or other
cause not within the control of Philips Consumer
Electronics.
For more information, contact the Philips
Customer Care Center by calling (877) 835-1838
(U.S.A. customers only) or (919) 573-7855.
reception problems caused by signal conditions or
cable or antenna systems outside the unit.
Before Requesting Service...
Please check your owner's manual before
requesting service.Adjustments of the controls
discussed there may save you a service call.
TO GET WARRANTY SERVICE IN U.S.A.,
PUERTO RICO OR U.S.VIRGIN ISLANDS...
36
Contact the Philips Customer Care Center phone following details so we can solve your problem
quickly.
number listed below for product assistance and
procedures for servicing:
.
Philips type number
.
.
Philips serial number
Philips Customer Care Center
Purchase date (copy of purchase may be
required)
(877) 835-1838 or (919) 573-7855
.
PC environment Processor:
o
(In U.S.A., Puerto Rico and U.S.Virgin Islands, all
implied warranties, including implied warranties
of merchantability and fitness for a particular
purpose, are limited in duration to the duration
of this express warranty. But, because some states
do not allow limitations on how long an implied
warranty may last, this limitation may not apply to
you.)
CUP and Graphic card name and driver
version
o
Operating system
o
Application being used
.
.
.
Other cards installed
Having the following information available
will also help speed up the process:
Your proof of purchase indicating: date of
purchase, dealer name, model and product
TO GETWARRANTY SERVICE IN CANADA...
serial number.
The full address to which the swap model
should be delivered.
Please contact Philips at:
(800) 479-6696
Just a phone call away
Three years free parts and three years free labor
will be provided at Philips Canada depot or any
one of its authorized service centers.
Philips’ customer help desks are located
worldwide.Within the U.S. you can contact Philips
customer care Monday-Friday from 8:00 AM-
9:00 PM EasternTime (ET) and on Saturdays from
(In Canada, this warranty is given in lieu of all other 10:00 AM-5:00 PM ET hrs by using one of the
warranties. No other warranties are expressed
or implied, including any implied warranties of
contact phone numbers.
merchantability or fitness for a particular purpose. For more information on this and more great
Philips is not liable under any circumstances for any Philips products visit our website at:
direct, indirect, special, incidental or consequential
damages, howsoever incurred, even if notified of
the possibility of such damages.)
REMEMBER... Please record the model and serial
numbers found on the product below.
MODEL # ______________________________
SERIAL # _______________________________
This warranty gives you specific legal rights.You
may have other rights which vary from state/
province to state/province.
Before contacting Philips, please prepare the
37
Your International Guarantee
Please note that the product is not defective under
this guarantee in the case where modifications
become necessary in order for the product to
comply with local or national technical standards
which apply in countries for which the product
was not originally designed and/or manufactured.
Therefore always check whether a product can be
used in a specific country.
Dear Customer,
Thank you for purchasing this Philips product
which has been designed and manufactured to the
highest quality standards.
If, unfortunately, something should go wrong with
this product Philips guarantees free of charge labor
and replacement parts irrespective of the country
where it is repaired during a period of 12 months
from date of purchase.This international Philips
guarantee complements the existing national
guarantee obligations to you of dealers and Philips
in the country of purchase and does not affect
your statutory rights as a customer.
In case your Philips product is not working
correctly or is defective, please contact your Philips
dealer. In the event you require service whilst in
another country a dealer address can be given to
you by the Philips Consumer Help Desk in that
country, the telephone and fax number of which
can be found in the relevant part of this booklet.
The Philips guarantee applies provided the
product is handled properly for its intended use,
in accordance with its operating instructions and
upon presentation of the original invoice or cash
receipt, indicating the date of purchase, dealer's
name and model and production number of the
product.
In order to avoid unnecessary inconvenience,
we advise you to read the operating instructions
carefully before contacting your dealer. If you have
questions which your dealer cannot answer or
any related question please contact the Philips
Consumer Information Centers or via:
Website: http://www.philips.com
The Philips guarantee may not apply if:
•
the documents have been altered in any way
or made illegible;
•
the model or production number on the
product has been altered, deleted, removed
or made illegible;
•
•
repairs or product modifications and
alterations have been executed by
unauthorized service organizations or
persons;
damage is caused by accidents including but
not limited to lightning, water or fire, misuse
or neglect.
38
AUTO button doesn't function
•
The auto function is applicable only in
VGA- Analog mode. If the result is not
satisfactory, you can do manual adjustments
via the OSD menu.
7 Troubleshooting & FAQs
7.1 Troubleshooting
Note
The Auto Function is not applicable in
DVI-Digital mode as it is not necessary.
This page deals with problems that can be
corrected by a user. If the problem still persists
after you have tried these solutions, contact Philips
customer service representative.
Visible signs of smoke or sparks
•
•
Do not perform any troubleshooting steps
Disconnect the monitor from mains power
source immediately for safety
Common Problems
No Picture (Power LED not lit)
•
Contact with Philips customer service
representative immediately.
•
Make sure the power cord is plugged into
the power outlet and into the back of the
monitor.
Imaging Problems
•
First, ensure that the power button on the
front of the monitor is in the OFF position,
then press it to the ON position.
Image is not centered
•
Adjust the image position using the “Auto”
function in OSD Main Controls.
No Picture (Power LED is Green)
•
Adjust the image position using the Phase/
Clock of Setup in OSD Main Controls. It is
valid only inVGA mode.
•
•
Make sure the computer is turned on.
Make sure the signal cable is properly
connected to your computer.
•
•
make sure the monitor cable has no bent
pins on the connect side. If yes, repair or
replace the cable.
Image vibrates on the screen
•
Check that the signal cable is properly securely
connected to the graphics board or PC.
The Energy Saving feature may be activated
Vertical flicker appears
Screen says
•
•
Adjust the image using the “Auto” function
in OSD Main Controls.
•
Make sure the monitor cable is properly
connected to your computer. (Also refer to
the Quick Set-Up Guide).
Eliminate the vertical bars using the Phase/
Clock of Setup in OSD Main Controls. It is
valid only inVGA mode.
•
•
Check to see if the monitor cable has bent
pins.
Make sure the computer is turned on.
39
Horizontal flicker appears
Green, red, blue, dark, and white dots appears on
the screen
•
The remaining dots are normal characteristic
of the liquid crystal used in today’s
technology, Please refer the pixel policy for
more detail.
•
•
Adjust the image using the “Auto” function
in OSD Main Controls.
Eliminate the vertical bars using the Phase/
Clock of Setup in OSD Main Controls. It is
valid only inVGA mode.
The "power on" light is too strong and is
disturbing
•
You can adjust “power on” light using the
power LED Setup in OSD main Controls.
Image appears blurred, indistinct or too dark
•
Adjust the contrast and brightness on
Audio problem
On-Screen Display.
No sound
An "after-image", "burn-in" or "ghost image"
remains after the power has been turned off.
•
Check if audio cable is connected to PC and
monitor correctly.
•
Uninterrupted display of still or static images
over an extended period may cause " burn
in", also known as "after-imaging " or "ghost
imaging", on your screen. "Burn-in", "after-
imaging", or "ghost imaging" is a well-known
phenomenon in LCD panel technology. In
most cases, the "burned in" or "after-imaging"
or "ghost imaging" will disappear gradually
over a period of time after the power has
been switched off.
•
Ensure audio is not muted. Press OSD
“Menu”, select “Audio” then “Mute”. Check
it on “Off” position.
•
Press “Volume” in OSD main control to
adjust the volume.
For further assistance, refer to the Consumer
Information Centers list and contact Philips
customer service representative.
•
•
•
Always activate a moving screen saver
program when you leave your monitor
unattended.
Always activate a periodic screen refresh
application if your LCD monitor will display
unchanging static content.
Severe” burn-in” or “after-image” or “ghost
image” symptoms will not disappear and
cannot be repaired.The damage mentioned
above is not covered under your warranty.
Image appears distorted.Text is fuzzy or blurred.
•
Set the PC’s display resolution to the same
mode as monitor’s recommended screen
native resolution.
40
7.2 SmartControl Lite FAQs
Q3. After installing SmartControl Lite,
when clicking on SmartControl Lite
tab, nothing shows up after a while or a
failure message shows, what happened?
Q1. I change the monitor on a PC to a
different one and the SmartControl
Lite becomes un-usable, what do I
do?
Ans.: It might be your graphic adaptor is not
compatible with the SmartControl
Lite. If your graphic adaptor is one
of the above mentioned brands, try to
download the most updated graphic adaptor
driver from corresponding companies’ web
site.
Ans.: Restart your PC and see if SmartControl
Lite can work. Otherwise, you will
need to remove and re-install SmartControl
Lite to ensure proper driver is installed.
Q2. The SmartControl Lite functions
worked well before, but it does not work
anymore, what can I do?
Install the driver. Remove SmartControl
Lite, and re-install it once more.
If it is still not working, we are sorry that
the graphic adaptor is not supported. Please
visit Philips website and check if an updated
SmartControl Lite driver is available.
Ans.: If the following actions were executed,
the monitor driver may need to be
re-installed.
• Changed video graphic adapter to another
one
Q4. When I click on Product Information,
only partial information is shown, what
happened?
• Updated video driver
• Activities on OS, such as service pack or
patch
Ans.: It might be your graphic card adaptor driver
is not the most updated version which fully
supporting DDC/CI interface. Please try to
download the most updated graphic
adaptor driver from corresponding
companies’ web site. Install the driver.
Remove SmartControl Lite and
• Run Windows Update and updated
monitor and/or video driver
• Windows was booted with the monitor
power off or disconnected.
To find out, please right click My
Computer and click on Properties-
>Hardware-> Device Manager.
If you see "Plug and Play Monitor"
shows under Monitor, then you need to
re-install. Simply remove SmartControl
Lite and re-install it.
re-install it once more.
Q5. I forgot my PIN forTheft Deterrence
Function. How can I do?
Ans.: Philips Service center has a right to ask for
legitimate identification and authorization, in
order to establish ownership of the monitor.
41
Q3: What are the .inf and .icm files on the
CD-ROM? How do I install the drivers
(.inf and .icm)?
7.3 General FAQs
Q1: When I install my monitor what should I
do if the screen shows 'Cannot display this
video mode'?
Ans.: These are the driver files for your monitor.
Follow the instructions in your user manual
to install the drivers.Your computer may
ask you for monitor drivers (.inf and .icm
files) or a driver disk when you first install
your monitor. Follow the instructions to
insert the ( companion CD-ROM) included
in this package. Monitor drivers (.inf and .icm
files) will be installed automatically.
Ans.: Recommended resolution for Philips 18.5":
1366 x 768 @60Hz.
• Unplug all cables, then connect your PC to
the monitor that you used previously.
• In the Windows Start Menu, select Settings/
Control Panel. In the Control Panel Window,
select the Display icon. Inside the Display
Control Panel, select the 'Settings' tab.
Under the setting tab, in box labeled
'desktop area', move the sidebar to
1366 x 768 pixels (18.5").
Q4: How do I adjust the resolution?
Ans.: Your video card/graphic driver and monitor
together determine the available resolutions.
You can select the desired resolution under
Windows® Control Panel with the "Display
properties".
• Open 'Advanced Properties' and set the
Refresh Rate to 60Hz, then click OK.
• Restart your computer and repeat step
2 and 3 to verify that your PC is set at
1366 x 768@60Hz (18.5").
Q5: What if I get lost when I am making
monitor adjustments via OSD?
• Shut down your computer, disconnect your
old monitor and reconnect your Philips
LCD monitor.
Ans.: Simply press the OK button, then select
'Reset' to recall all of the original factory
settings.
• Turn on your monitor and then turn on
your PC.
Q2: What does the recommended refresh
rate for LCD monitor?
Q6: Is the LCD screen resistant to scratches?
Ans.: In general it is recommended that the panel
surface is not subjected to excessive shocks
and is protected from sharp or blunt
Ans.: Recommended refresh rate in LCD
monitors is 60Hz, In case of any disturbance
on screen, you can set it up to 75Hz to see
if that removes the disturbance.
objects.When handling the monitor, make
sure that there is no pressure or force
applied to the panel surface side. This may
affect your warranty conditions.
Q7: How should I clean the LCD surface?
Ans.: For normal cleaning, use a clean, soft cloth.
For extensive cleaning, please use isopropyl
alcohol. Do not use other solvents such as
ethyl alcohol, ethanol, acetone, hexane, etc.
42
sales representative for more information.
Q10: Can I connect my LCD monitor to any PC,
workstation or Mac?
Q8: Can I change the color setting of my
monitor?
Ans.: Yes, you can change your color setting
through OSD control as the following
procedures,
Ans.: Yes.All Philips LCD monitors are fully
compatible with standard PCs, Macs and
workstations.You may need a cable adapter
to connect the monitor to your Mac
system. Please contact your Philips sales
representative for more information.
• Press "OK" to show the OSD (On Screen
Display) menu
• Press "Down Arrow" to select the option
"Color" then press "OK" to enter color
setting, there are three settings as below.
1. ColorTemperature;The six settings
are 5000K, 6500K, 7500K, 8200K, 9300K
Q11: Are Philips LCD monitors
Plug-and- Play?
and 11500K.With settings in the 5000K Ans.: Yes, the monitors are Plug-and-Play
range the panel appears ‘warm,' with a
red-white color tone, while a 11500K
temperature yields ‘cool, blue-white
toning."
compatible with Windows 7/Vista/XP/NT,
Mac OSX, Linux
Q12: What kind of wide-angle technology
is available?
2. sRGB; this is a standard setting for
ensuring correct exchange of colors
between different device (e.g. digital
cameras, monitors, printers, scanners,
etc)
Ans.: Currently, the IPS type panels offer the
best Contrast Ratio, compared to MVA,
or PVA technologies. TN panels have
improved over the years, but IPS panel still
3. User Define; the user can choose
his/her preference color setting by
adjusting red, green blue color.
Note:
A measurement of the color of light
radiated by an object while it is being heated.
This measurement is expressed in terms of
absolute scale, (degrees Kelvin). Lower Kevin
temperatures such as 2004K are red; higher
temperatures such as 9300K are blue.
Neutral temperature is white, at 6504K.
Q9: Can the Philips LCD Monitor be mounted
on the wall?
Ans.: Yes. Philips LCD monitors have this optional
feature. Four standardVESA mount holes on
the rear cover allows the user to mount the
Philips monitor on most of theVESA
standard arms or accessories.We
recommend you to contact your Philips
43
gives superior results overTN panel.
Q13: What is Image Sticking, or Image
Burn-in, or After Image, or Ghost Image in
LCD panels?
Ans.: Uninterrupted display of still or static images
over an extended period may cause
"burn in", also known as "after-imaging" or
"ghost imaging", on your screen. "Burn-in",
"after-imaging", or "ghost imaging" is a
well-known phenomenon in LCD panel
technology. In most cases, the "burned in" or
"atter-imaging" or "ghost imaging" will
disappear gradually over a period of time
after the power has been switched off.
Always activate a moving screen saver
program when you leave your monitor
unattended.
Always activate a periodic screen refresh
application if your LCD monitor will display
unchanging static content.
Warning
Severe"burn-in" or "after-image" or
"ghost image" symptoms will not disappear
and cannot be repaired.The damage
mentioned above is not covered under your
warranty.
Q14: Why is my Display not showing sharp text,
and is displaying jagged characters?
Ans.: Your LCD monitor works best at its native
resolution of 1366 x 768@60Hz. For best
display please use this resolution.
44
2010 © Koninklijke Philips Electronics N.V. All rights reserved.
Philips and the Philips Shield Emblem are registered trademarks of
Koninklijke Philips Electronics N.V. and are used under license from
Koninklijke Philips Electronics N.V.
Specifications are subject to change without notice.
Version: M2191VE1T
45
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