Safety and Troubleshooting Information
Safety and Troubleshooting Information
Safety precautions and maintenance
WARNING: Use of controls, adjustments or procedures other than
those specified in this documentation may result in exposure to shock,
electrical hazards and/or mechanical hazards.
Read and follow these instructions when connecting and using your computer monitor:
Operation:
●
●
Keep the monitor out of direct sunlight and away from stoves or any other heat source.
Remove any object that could fall into ventilation holes or prevent proper cooling of the
monitor’s electronics.
●
●
●
Do not block the ventilation holes on the cabinet.
When positioning the monitor, make sure the power plug and outlet are easily accessible.
If turning off the monitor by detaching the power cable or DC power cord, wait for 6
seconds before attaching the power cable or DC power cord for normal operation.
Please use approved power cord provided by Philips all the time. If your power cord is
missing, please contact with your local service center. (Please refer to Customer Care
Consumer Information Center)
●
●
●
Do not subject the LCD monitor to severe vibration or high impact conditions during
operation.
Do not knock or drop the monitor during operation or transportation.
Maintenance:
●
To protect your display from possible damage, do not put excessive pressure on the LCD
panel. When moving your monitor, grasp the frame to lift; do not lift the monitor by
placing your hand or fingers on the LCD panel.
●
●
Unplug the monitor if you are not going to use it for an extensive period of time.
Unplug the monitor if you need to clean it with a slightly damp cloth. The screen may be
wiped with a dry cloth when the power is off. However, never use organic solvent, such
as, alcohol, or ammonia-based liquids to clean your monitor.
●
To avoid the risk of shock or permanent damage to the set, do not expose the monitor to
dust, rain, water, or excessive moisture environment.
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●
If your monitor gets wet, wipe it with dry cloth as soon as possible.
If foreign substance or water gets in your monitor, please turn the power off immediately
and disconnect the power cord. Then, remove the foreign substance or water, and send
it to the maintenance center.
●
●
Do not store or use the LCD monitor in locations exposed to heat, direct sunlight or
extreme cold.
In order to maintain the best performance of your monitor and use it for a longer ligetime,
please use the monitor in a location that falls within the following temperature and
humidity ranges.
❍
Temperature: 5-40°C 41-104°F
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Safety and Troubleshooting Information
❍
Humidity: 20-80% RH
Service:
●
●
The casing cover should be opened only by qualified service personnel.
If there is any need for any document for repair or integration, please contact with your
local service center. (please refer to the chapter of "Consumer Information Center")
For transportation information, please refer to "Physical Specifications".
Do not leave your monitor in a car/trunk under direct sun light.
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Consult a service technician if the monitor does not operate normally, or you are
not sure what procedure to take when the operating instructions given in this
manual have been followed.
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About This Manual
About This Manual
About This Guide
This electronic user's guide is intended for anyone who uses the Philips LCD Monitor. It
describes the LCD monitor's features, setup, operation and other important information. Its
contents are identical to the information in our printed version.
It includes the following sections:
●
Safety and Troubleshooting Information provides tips and solutions for common problems
as well as other related information you may need.
●
●
About This Electronic User's Manual gives an overview of information included, along with
notation icon descriptions and other documentation for your reference.
Product Information gives an overview of the monitor's features as well as the technical
specifications for this monitor.
●
Installing Your Monitor describes the initial setup process and gives an overview of how to
use the monitor.
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●
On-Screen Display provides information on adjusting the settings on your monitor.
Customer Care and Warranty contains a list of worldwide Philips Consumer Information
Centers along with help desk phone numbers and information on the warranty applicable
to your product.
●
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Glossary defines technical terms.
Download and Print Option transfers this entire manual to your hard drive for easy
reference.
Notational Descriptions
The following subsections describe notational conventions used in this document.
Notes, Cautions and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold or italic
type. These blocks contain notes, cautions or warnings. They are used as follows:
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About This Manual
NOTE: This icon indicates important information and tips that help you make
better use of your computer system.
CAUTION: This icon indicates information that tells you how to avoid either
potential damage to hardware or loss of data.
WARNING: This icon indicates the potential for bodily harm and tells you how
to avoid the problem.
Some warnings may appear in alternate formats and may not be accompanied by an icon. In
such cases, the specific presentation of the warning is mandated by the relevant regulatory
authority.
©2006 Koninklijke Philips Electronics NV
All rights reserved. Reproduction, copying, use, modification, hiring, renting, public performance, transmission and/or
broadcasting in whole or in part is prohibited without written consent of Philips Electronics NV
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Product Information
Product Information
Product Features
190V6
●
Lower total cost of ownership
❍
❍
❍
❍
❍
Lead-free design safeguards our environment
Power consumption below the industry average
TCO guarantees the highest safety and ergonomics standards
Environmentally responsible Energy Star partner
Kensington anti-theft lock secures monitor against theft
●
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Outstanding front of screen performance
❍
❍
❍
Fast response time displays fast moving pictures better
SXGA 1280 x 1024 resolution for sharper display
sRGB ensures color matching between display and printouts
Great convenience
❍
❍
❍
Embedded power supply eliminates external power adaptors
Plug and play for easy and friendly installation
Auto adjustment for one-touch picture perfect display
Lead-free Product
Philips eliminated toxic substances like lead from its displays. Lead-free display
helps protect your health and promotes environmentally sound recovery and
disposal of waste from electrical and electronic equipment.Philips complies with the
European Community stringent RoHS Directive mandating restrictions on hazardous
substances in electrical and electronic equipment. With Philips, you can be confident
that your display device does not harm the environment.
Technical Specifications*
LCD PANEL
• Type
TFT LCD
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Product Information
• Screen size
• Pixel Pitch
19" / 48.26 cm diagonal
0.294 x 0.294 mm
1280 x 1024 pixels
R.G.B. vertical stripe
• LCD Panel type
Anti-glare polarizer, hard coated
• Effective viewing area
• Display Colors
376.32 x 301.06 mm
16.2 M colors
SCANNING
Vertical refresh rate
Horizontal Frequency
56 Hz-76 Hz
30k Hz-83 kHz
VIDEO
• Video dot rate
• Input impedance
- Video
140 MHz
75 ohm
- Sync
2.2K ohm
0.7 Vpp
• Input signal levels
• Sync input signal
Separate sync
Composite sync
Sync on green
• Sync polarities
• Video interface
Positive and negative
D-Sub (analog)
Optical characteristics
• Peak contrast angle
6 o'clock
x: 0.283 y: 0.297 (at 9300°K)
x: 0.313 y: 0.329 (at 6500°K)
x: 0.313 y: 0.329 (at sRGB)
• White Chromaticity
* This data is subject to change without notice.
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Product Information
Resolution & Preset Modes
• Maximum 1280 x 1024 at 75 Hz
• Recommended 1280 x 1024 at 60 Hz
15 factory preset modes:
H. freq (kHz)
31.5
Resolution
640*350
720*400
640*480
640*480
640*480
800*600
800*600
800*600
832*624
1024*768
1024*768
1152*870
1152*900
1280*1024
1280*1024
V. freq (Hz)
70
70
60
67
75
56
60
75
75
60
75
75
76
60
75
31.5
31.5
35.0
37.5
35.2
37.9
46.9
49.7
48.4
60.0
69.0
71.8
63.9
80.0
Automatic Power Saving
If you have VESA DPMS compliance display card or software installed in your PC, the monitor can
automatically reduce its power consumption when not in use. If an input from a keyboard, mouse
or other input device is detected, the monitor will 'wake up' automatically. The following table
shows the power consumption and signaling of this automatic power saving feature:
Power Management Definition
VESA Mode
Active
Video
ON
H-sync
Yes
V-sync
Yes
Power Used
< 34 W (typ.)
LED color
Green
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Product Information
Sleep
OFF
OFF
No
-
No
-
< 1 W
< 1W
Amber
Off
Switch Off
®
®
This monitor is ENERGY STAR compliant. As an ENERGY STAR Partner, PHILIPS has
®
determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Physical Specifications
• Dimension (WxHxD) *
• Weight
425 x 419 x 235 mm
5.4 kg
• Tilt
-5° ~ 25°
• Power supply
• Power consumption
100 — 240 VAC, 60 - 50 Hz
34 W* (typ.)
5° C to 40° C (operating)
-20° C to 60° C (storage)
• Temperature
• Relative humidity
• System MTBF
• Cabinet color
20% to 80%
50K hours (excluding CCFL 40K hours)
190V6FB: Silver/Black
* This data is subject to change without notice.
* Resolution 1280x1024, standard size, brightness max., contrast 50%, 6500° K.
Pin Assignment
The 15-pin D-sub connector (male) of the signal cable:
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Product Information
Pin
No.
Pin
No.
Assignment
Assignment
Red video input
Green video input/SOG
Blue video input
GND
DDC +5V
1
2
3
4
5
6
7
8
9
Logic ground
Ground
10
11
12
13
14
15
Serial data line (SDA)
H. Sync / H+V
V. Sync
GND-Cable detect
Red video ground
Green video ground
Blue video ground
Data clock line (SCL)
Product Views
Follow the links to see various views of the monitor and its components.
Physical Function
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Product Information
1) Tilt
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Installing Your LCD Monitor
Installing Your LCD Monitor
Front View Product Description
UP and DOWN buttons are used when adjusting the OSD of your
monitor.
LEFT and RIGHT buttons, like the UP and DOWN buttons, are also
used in adjusting the OSD of your monitor.
BRIGHTNESS hotkey. When the UP and DOWN arrow buttons are
pressed, the adjustment controls for the BRIGHTNESS will show up.
OK button which when pressed will take you to the OSD controls.
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Installing Your LCD Monitor
POWER button switches your monitor on.
Automatically adjust the horizontal position, vertical position, phase
and clock setting.
Optimizing Performance
●
For best performance, ensure that your display settings are set at 1280x1024, 60Hz.
Note: You can check the current display settings by pressing the 'OK' button
once. The current display mode is shown in OSD main controls called
RESOLUTION.
●
You can also install the Flat Panel Adjust (FP Adjust) program, a program for getting the best
performance out of your monitor. This is included on this CD. Step-by-step instructions are
provided to guide you through the installtion process. Click on the link to know more about
this program.
More about
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On-Screen Display
On-Screen Display
Description of the On Screen Display
What is the On-Screen Display?
On-Screen Display (OSD) is a feature in all Philips LCD monitors. It allows an end user to adjust
screen performance or select functions of the monitors directly through an on-screen instruction
window. A user friendly on screen display interface is shown as below :
Basic and simple instruction on the control keys.
In the OSD shown above users can press
buttons at the front bezel of the monitor to move
the cursor,
to confirm the choice or change, and to adjust/select the change.
The OSD Tree
Below is an overall view of the structure of the On-Screen Display. You can use this as a reference
when you want to work your way around the different adjustments later on.
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On-Screen Display
Note: sRGB is a standard for ensuring correct exchange of colors between different devices (e.g.
digital cameras, monitors, printers, scanners, etc.)
Using a standard unified color space, sRGB will help represent pictures taken by an sRGB
compatible device correctly on your sRGB enabled Philips monitors. In that way, the colors are
calibrated and you can rely on the correctness of the colors shown on your screen.
Important with the use of sRGB is that the brightness and contrast of your monitor is fixed to a
predefined setting as well as the color gamut. Therefore it is important to select the sRGB setting in
the monitor's OSD.
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On-Screen Display
To do so, open the OSD by pressing the OK button on the front of your monitor. Move the down
button to go to Color and press OK again. Use the right button to go to sRGB. Then move the down
button and press OK again to exit the OSD.
After this, please do not change the brightness or contrast setting of your monitor. If you change
either of these, the monitor will exit the sRGB mode and go to a color temperature setting of 6500K.
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Glossary
Glossary
A
Active matrix
This is a kind of liquid crystal display structure in which switching transistors are attached to each
pixel to control the on/off voltage. It produces a brighter and sharper display with a broader viewing
angle than a passive matrix display. Also refer to TFT (thin film transistor).
Amorphous silicon (a-Si)
A semiconductor material that is used to make the thin film transistors (TFTs) layer of an active
matrix LCD.
Aspect ratio
The width-to-height ratio of the active area of a display. In general, most monitors have an aspect
ratio of 4:3. Wide monitors or TVs have an aspect ratio of 16:9 or 16:10.
Backlight
The light source for a transmissive LCD. There are two techniques used in nowaday LCD designs.
Most TFT LCD panels use CCFLs (cold cathode fluorescent light) and a diffuser panel directly
behind the liquid crystal layer. New technology using Light Emitting Drodes (LED) are still under
development.
Brightness
The dimension of color that is referred to an achromatic scale, ranging from black to white, also
called lightness or luminous reflectance. Because of confusion with saturation, the use of this term
should be discouraged.
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Glossary
C
CCFL(cold cathode fluorescent light)
These are the fluorescent light tubes providing the light for the LCD module. These tubes are
generally very thin, approximately 2 mm in diameter.
Chromaticity
That part of color specification, which does not involve illuminance. Chromaticity is two-dimensional
and specified by pairs of numbers such as dominant wavelength and purity.
CIE (Commission International de I'Eclairage)
The International Commission on Illumination, the primary international organization concerned with
color and color measurement.
Color temperature
A measurement of the color of light radiated by an object while it is being heated. This
measurement is express in terms of absolute scale, (degrees Kelvin). Lower Kelvin temperatures
such as 2400° K are red; higher temperatures such as 9300° K are blue. Neutral temperature is
white, at 6504° K. Philips monitors generally offers 9300° K, 6500° K, and user define.
Contrast
The luminance variation between light and dark areas in an image.
Contrast ratio
The ratio of luminance between the brightest white pattern and the darkest black pattern.
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Glossary
D
D-SUB
A VGA Analog input connector. Your monitor comes with a D-Sub cable.
Digital Visual Interface (DVI)
The Digital Visual Interface (DVI) specification provides a high-speed digital connection for visual
data types that is display technology independent. The interface is primarily focused at providing a
connection between a computer and its display device. The DVI specification meets the needs of all
segments of the PC industry (workstation, desktop, laptop, etc.) and will enable these different
segments to unite around one monitor interface specification.
The DVI interface enables:
1. Reduce signal loss and video noise in signal due to less signal conversion.
2. Independent from display technology, and can be used on LCD, Plasma, LCOS, etc.
3. Plug and play through hot plug detection, EDID and DDC2B.
4. Digital and Analog support in a single connector (DVI-I only).
E
Energy Star Computers Program
An energy conservation program launched by the US Environmental Protection Agency (EPA),
promotes the manufacture and marketing of energy-efficient office automation equipment.
Companies joining this program, must be willing to commit themselves to manufacture one or more
products capable of going into a low -power state (< 30 W) either after a period of inactivity, or after
a predetermined time selected by the user.
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Glossary
Gamma
Screen luminance as a function of video voltage approximately follows a mathematical power
function of the input video signal, the exponent of which is called gamma.
Grayscale
An achromatic scale ranging from black through a series of successively lighter grays to white.
Such a series may be made up of steps, which appear to be equally distant from one another. If the
8
Analog/ Digital converter is 8 bit, then the monitor can display at most 2 = 256 levels. For a color
monitor, R.G.B. each color hads 256 levels. Thus, total color can display is 256x256x256= 16.7
million.
Hue
The main attribute of a color that distinguishes it from other colors. For example, a color may have a
green, yellow, or purple hue. Color defined as having hue are know as chromatic colors. White,
black, and grays possess no hue.
IPS (In Plane Switching)
A technique of improving the viewing angle of an LCD where the liquid crystal molecules are
switched in the plane of the LCD layer rather than vertical to it.
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Glossary
L
LCD (liquid crystal display)
A display composed of liquid crystal suspended between two transparent sheets. The display is
composed thousands of pixels which can be turned on or off with electrical stimulation. Thus,
colorful images/texts can be generated.
Liquid crystal
The compound found in liquid crystal displays. Liquid crystal reacts predictably when electrically
stimulated. This makes it the ideal compound to turn LCD pixels "on" or "off." Liquid crystal is
sometimes abbreviated as LC.
Luminance
A measure of the brightness or luminous intensity of light, usually expressed in units of Candelas
per square meter (cd/m2) or foot Lamberts. 1 fL=3.426 cd/m2.
Nit
A unit of luminance equal to 1 cd/m2 or 0.292 ftL.
Pixel
PICture Element; the smallest element on a computerized CRT or LCD image, and hence a display.
Polarizer
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Glossary
A light filter which only allows light waves of a certain rotation through. Polarized material with
perpendicular filtering is used in LCDs to enclose the liquid crystal. The liquid crystal is then used
as the medium which twists the light waves 90° in order to allow the light to pass through or not.
Refresh rate
The number of times per second the screen is refreshed or redrawn. This number is usually stated
in Hz (Hertz) or cycles per second. A rate of 60 Hz is equal to 60 tomes per second.
S
sRGB
sRGB is a standard for ensuring correct exchange of colors between different devices (e.g. digital
cameras, monitors, printers, scanners, etc.)
Using a standard unified color space, sRGB will help represent pictures taken by an sRGB
compatible device correctly on your sRGB enabled Philips monitors. In that way, the colors are
calibrated and you can rely on the correctness of the colors shown on your screen.
Important with the use of sRGB is that the brightness and contrast of your monitor is fixed to a
predefined setting as well as the color gamut. Therefore it is important to select the sRGB setting in
the monitor's OSD.
To do so, open the OSD by pressing the OK button on the front of your monitor. Move the down
button to go to Color and press OK again. Use the right button to go to sRGB. Then move the down
button and press OK again to exit the OSD.
After this, please do not change the brightness or contrast setting of your monitor. If you change
either of these, the monitor will exit the sRGB mode and go to a color temperature setting of 6500K.
Other:
USB plug: An upstream and a downstream USB plug is provide for user's convenience.
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Glossary
TFT(thin film transistor)
Usually made from amorphous silicon (a-Si) and used as a switch to a charge storage device
located below each sub-pixel on an active matrix LCD.
U
USB or Universal Serial Bus
A smart plug for PC peripherals. USB automatically determines resources (like driver software and
bus bandwidth) required by peripherals. USB makes necessary resources available without user
intervention.
●
USB eliminates "case anxiety" -- the fear of removing the computer case to install add-on
peripherals. USB also eliminates adjustment of complicated IRQ settings when installing
new peripherals.
●
USB does away with "port gridlock." Without USB, PCs are normally limited to one printer,
two Com port devices (usually a mouse and modem), one Enhanced Parallel Port add-on
(scanner or video camera, for example) and a joystick. More and more peripherals for
multimedia computers arrive on the market every day. With USB, up to 127 devices can run
simultaneously on a computer.
●
USB permits "hot plug-in." There's no need to shut down, plug in, reboot and run set-up to
install peripherals. And no need to go through the reverse process to unplug a device.
In short, USB transforms today's "Plug-and-Pray" into true Plug-and-Play!
Hub
A Universal Serial Bus device that provides additional connections to the Universal Serial Bus.
Hubs are a key element in the plug-and-play architecture of USB. The Figure shows a typical hub.
Hubs serve to simplify USB connectivity from the user's perspective providing low cost and
complexity.
Hubs are wiring concentrators and enable the multiple attachment characteristics of USB.
Attachment points are referred to as ports. Each hub converts a single attachment point into
multiple attachment points. The architecture supports concatenation of multiple hubs.
The upstream port of a hub connects the hub towards the host. Each of the other downstream ports
of a hub allows connection to another hub or function. Hubs can detect, attach and detach at each
downstream port and enable the distribution of power to downstream devices. Each downstream
port can be individually enabled and configured at either full or low speed. The hub isolates low
speed ports from full speed signaling.
A hub consists of two portions: the Hub Controller and Hub Repeater. The repeater is a protocol-
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Glossary
controlled switch between the upstream port and downstream ports. It also has hardware support
for reset and suspend/resume signaling. The controller provides the interface registers to allow
communication to/from the host. Hub specific status and control commands permit the host to
configure a hub and to monitor and control its ports.
Device
A logical or physical entity that performs a function. The actual entity described depends on the
context of the reference. At the lowest level, device may refer to a single hardware component, as
in a memory device. At a higher level, it may refer to a collection of hardware components that
perform a particular function, such as a Universal Serial Bus interface device. At an even higher
level, device may refer to the function performed by an entity attached to the Universal Serial Bus;
for example, a data/FAX modem device. Devices may be physical, electrical, addressable, and
logical.
Downstream
The direction of data flow from the host or away from the host. A downstream port is the port on a
hub electrically farthest from the host that generates downstream data traffic from the hub.
Downstream ports receive upstream data traffic.
Upstream
The direction of data flow towards the host. An upstream port is the port on a device electrically
closest to the host that generates upstream data traffic from the hub. Upstream ports receive
downstream data traffic.
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Download and Print
Download and Print
Installing Your LCD monitor driver
System requirements:
●
●
PC running Windows 95, Windows® 98, Windows® 2000 , Windows® Me, Windows® XP
or later
Find your driver ".inf/.icm/.cat" at : lcd\pc\drivers
Read the "Readme.txt" file before installing.
This page provides an option to read the manual in .pdf format. PDF files can be downloaded into
your hard disk, then viewed and printed with Acrobat Reader or through your browser.
If you do not have Adobe® Acrobat Reader installed, click on the link to install the application.
Download instructions:
To download the file:
1. Click-and-hold your mouse over the icon below. (Windows® 95/98/2000/Me/XP users right-
click)
Download
2. From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download Link to
Disk'.
3. Choose where you would like to save the file; click 'Save' (if prompted to save as either 'text' or
'source', choose 'source').
Printing instructions:
To print the manual:
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Download and Print
1. With the manual file open, follow your printer's instructions and print the pages you need.
Installing FPadjust Program
The FP Adjust program generates alignment patterns which will help you adjust monitor settings
such as CONTRAST, BRIGHTNESS, HORIZONTAL & VERTICAL POSITION, PHASE and
CLOCK.
System requirements:
●
PC running Windows® 95, Windows® 98, Windows® 2000, Windows® Me, Windows®
XP or later
To install FPadjust Program:
●
●
Click on the link or icon to install FPadjustment Program.
or
Click-and-hold your mouse over the icon. (Win95/98/2000/Me/XP users right-click)
Download
●
From the menu that appears, choose 'Save Link As...', 'Save Target As...' or 'Download
Link to Disk'.
●
●
Choose where you would like to save the file; click 'Save' (if prompted to save as either
'text' or 'source', choose 'source').
Exit your browser and install the FPadjust Program.
Read the "FP_Readme4.3.txt" file before installing.
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Download and Print
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FAQs (Frequently Asked Questions)
FAQs (Frequently Asked Questions)
General FAQs
Q: When I install my monitor what should I do if the screen shows 'Cannot display this video
mode'?
A: Recommended video mode for Philips 19": 1280x1024 @60Hz.
1. Unplug all cables, then connect your PC to the monitor that you used
previously.
2. In the Windows Start Menu, select Settings/Control Panel. In the Control Panel
Window, select the Display icon. Inside the Display Control Panel, select the
'Settings' tab. Under the setting tab, in box labeled 'desktop area', move the
slidebar to 1280x1024 pixels (19").
3. Open 'Advanced Properties' and set the Refresh Rate to 60Hz, then click OK.
4. Restart your computer and repeat step 2 and 3 to verify that your PC is set at
1280x1024@60Hz (19").
5. Shut down your computer, disconnect your old monitor and reconnect your
Philips LCD monitor.
6. Turn on your monitor and then turn on your PC.
Q: What should I do when screen shows: THIS IS 85HZ OVERDRIVE, CHANGE COMPUTER
DISPLAY INPUT TO 1280 x 1024 @60HZ?
A: It means the signal input from your PC is 85Hz -- outside the range that the
monitor can display. New Generation LCD intelligent monitor capabilities temporarily
override the overscan, providing you with 10 minutes to reset timing to recommended
settings.
Here's how:
Go to your Windows Start menu. Select Settings, then Control Panel. Select Display.
Move to Settings and click on the Advanced button. Under Adaptor, change the
refresh rate to 56~75.
You have 10 minutes to complete the operation; if you do not complete within 10
minutes, power off and re-power on monitor to enter changes.
Q: What does 'refresh rate' mean in connection with an LCD monitor?
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FAQs (Frequently Asked Questions)
A: The refresh rate is of much less relevance for LCD monitors. LCD monitors display
a stable, flicker-free image at 60Hz. There is no visible difference between 85Hz and
60Hz.
Q: What are the .inf and .icm files on the CD-ROM? How do I install the drivers (.inf and .
icm)?
A: These are the driver files for your monitor. Follow the instructions in your user
manual to install the drivers. Your computer may ask you for monitor drivers (.inf and .
icm files) or a driver disk when you first install your monitor. Follow the instructions to
insert the ( companion CD-ROM) included in this package. Monitor drivers (.inf and .
icm files) will be installed automatically.
Q: How do I adjust the resolution?
A: Your video card/graphic driver and monitor together determine the available
resolutions. You can select the desired resolution under Windows® Control Panel
with the "Display properties".
Q: What if I get lost when I am making monitor adjustments?
A: Simply press the OK button, then select 'Reset' to recall all of the original factory
settings.
Q: What is the Auto function?
A: The AUTO adjustment key restores the optimal screen position, phase and clock
settings by pressing of a single button – without the need to navigate through OSD
(On Screen Display) menus and control keys.
Note: Auto function is available in selected models only.
Q: My Monitor has no power (Power LED does not light up). What should I do?
A: Make sure the AC power cord is connected between the monitor and AC outlet,
and click a key on keyboard/mouse to wake up the PC.
Q: Will the LCD monitor accept an interlaced signal under PC models?
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FAQs (Frequently Asked Questions)
A: No. If an Interlace signal is used, the screen displays both odd and even horizontal
scanning lines at the same time, thus distorting the picture.
Q: What does the Refresh Rate mean for LCD?
A: Unlike CRT display technology, in which the speed of the electron beam is swept
from the top to the bottom of the screen determines flicker, an active matrix display
uses an active element (TFT) to control each individual pixel and the refresh rate is
therefore not really applicable to LCD technology.
Q: Will the LCD screen be resistant to scratches?
A: A protective coating is applied to the surface of the LCD, which is durable to a
certain extent (approximately up to the hardness of a 2H pencil). In general, it is
recommended that the panel surface is not subject to any excessive shocks or
scratches.
Q: How should I clean the LCD surface?
A: For normal cleaning, use a clean, soft cloth. For extensive cleaning, please use
isopropyl alcohol. Do not use other solvents such as ethyl alcohol, ethanol, acetone,
hexane, etc.
Q: Can the Philips LCD Monitor be mounted on the wall?
A: Yes. Philips LCD monitors have this optional feature. Four standard VESA mount
holes on the rear cover allows the user to mount the Philips monitor on most of the
VESA standard arms or accessories. We recommend to contact your Philips sales
representative for more information.
Screen Adjustments
Q: What is the FPadjust program on the CD-ROM?
A: The FPadjust program generates alignment patterns that help you adjust monitor
settings such as Contrast, Brightness, Horizontal Position, Vertical Position, Phase
and Clock for optimal performance.
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FAQs (Frequently Asked Questions)
Q: When I install my monitor, how do I get the best performance from the monitor?
A:
1. For best performance, make sure your display settings are set at
1280x1024@60Hz for 19". You can find the best display settings by pressing
the OSD OK button once. The current display mode is shown in OSD first
page.
2. To install the Flat Panel Adjust (FPadjust) program located on the monitor
setup CD-ROM, open the CD-ROM and double-click the FP_Setup4.3.exe
icon. This will install FP Adjust automatically and place a shortcut on your
desktop.
3. Run FPadjust by double clicking the shortcut. Follow the instructions step by
step to optimize image performance with your system's video controller.
Q: How do LCDs compare to CRTs in terms of radiation?
A: Because LCDs do not use an electron gun, they do not generate the same amount
of radiation at the screen surface.
Compatibility with other Peripherals
Q: Can I connect my LCD monitor to any PC, workstation or Mac?
A: Yes. All Philips LCD monitors are fully compatible with standard PCs, Macs and
workstations. You may need a cable adapter to connect the monitor to your Mac
system. Please contact your dealer/retailer for more information.
Q: Are Philips LCD monitors Plug-and-Play?
A: Yes, the monitors are Plug-and-Play compatible with Windows® 95, 98, 2000 and
XP.
Q: What is USB (Universal Serial Bus)?
A: Think of USB as a smart plug for PC peripherals. USB automatically determines
resources (like driver software and bus bandwidth) required by peripherals. USB
makes necessary resources available without user intervention. There are three main
benefits of USB. USB eliminates "case anxiety," the fear of removing the computer
case to install circuit board cards -- that often requires adjustment of complicated IRQ
settings -- for add-on peripherals. USB does away with "port gridlock." Without USB,
PCs are normally limited to one printer, two Com port devices (usually a mouse and
modem), one Enhanced Parallel Port add-on (scanner or video camera, for example),
and a joystick. More and more peripherals for multimedia computers come on the
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FAQs (Frequently Asked Questions)
market every day. With USB, up to 127 devices can run simultaneously on one
computer. USB permits "hot plug-in." No need to shut down, plug in, reboot and run
set up to install peripherals. No need to go through the reverse process to unplug a
device. Bottom line: USB transforms today's "Plug-and-Pray" into true Plug-and-Play!
Please refer to glossary for more information about USB.
Q: What is a USB hub ?
A: A USB hub provides additional connections to the Universal Serial Bus. A hub's
upstream port connects a hub to the host, usually a PC. Multiple downstream ports in
a hub allows connection to another hub or device, such as a USB keyboard, camera
or printer.
LCD Panel Technology
Q: What is a Liquid Crystal Display?
A: A Liquid Crystal Display (LCD) is an optical device that is commonly used to
display ASCII characters and images on digital items such as watches, calculators,
portable game consoles, etc. LCD is the technology used for displays in notebooks
and other small computers. Like light-emitting diode and gas-plasma technologies,
LCD allows displays to be much thinner than cathode ray tube (CRT) technology.
LCD consumes much less power than LED and gas-displays because it works on the
principle of blocking light rather than emitting it.
Q: What differentiates passive matrix LCDs from active matrix LCDs?
A: An LCD is made with either a passive matrix or an active matrix display grid. An
active matrix has a transistor located at each pixel intersection, requiring less current
to control the luminance of a pixel. For this reason, the current in an active matrix
display can be switched on and off more frequently, improving the screen refresh time
(your mouse pointer will appear to move more smoothly across the screen, for
example). The passive matrix LCD has a grid of conductors with pixels located at
each intersection in the grid.
Q: What are the advantages of TFT LCD compared with CRT?
A: In a CRT monitor, a gun shoots electrons and general light by colliding polarized
electrons on fluorescent glass. Therefore, CRT monitors basically operate with an
analog RGB signal. A TFT LCD monitor is a device that displays an input image by
operating a liquid crystal panel. The TFT has a fundamentally different structure than
a CRT: Each cell has an active matrix structure and independent active elements. A
TFT LCD has two glass panels and the space between them is filled with liquid
crystal. When each cell is connected with electrodes and impressed with voltage, the
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FAQs (Frequently Asked Questions)
molecular structure of the liquid crystal is altered and controls the amount of inlet
lighting to display images. A TFT LCD has several advantages over a CRT, since it
can be very thin and no flickering occurs because it does not use the scanning
method.
Q: Why is vertical frequency of 60Hz optimal for an LCD monitor?
A: Unlike a CDT monitor, the TFT LCD panel has a fixed resolution. For example, an
XGA monitor has 1024x3 (R, G, B) x 768 pixels and a higher resolution may not be
available without additional software processing. The panel is designed to optimize
the display for a 65MHz dot clock, one of the standards for XGA displays. Since the
vertical/horizontal frequency for this dot clock is 60Hz/48kHz, the optimum frequency
for this monitor is 60Hz.
Q: What kind of wide-angle technology is available? How does it work?
A: The TFT LCD panel is an element that controls/displays the inlet of a backlight
using the dual-refraction of a liquid crystal. Using the property that the projection of
inlet light refracts toward the major axis of the liquid element, it controls the direction
of inlet light and displays it. Since the refraction ratio of inlet light on liquid crystal
varies with the inlet angle of the light, the viewing angle of a TFT is much narrower
than that of a CDT. Usually, the viewing angle refers to the point where the contrast
ration is 10. Many ways to widen the viewing angle are currently being developed and
the most common approach is to use a wide viewing angle film, which widens the
viewing angle by varying the refraction ratio. IPS (In Plane Switching) or MVA (Multi
Vertical Aligned) is also used to give a wider viewing angle.
Q: Why is there no flicker on an LCD Monitor?
A: Technically speaking, LCDs do flicker, but the cause of the phenomenon is
different from that of a CRT monitor -- and it has no impact of the ease of viewing.
Flickering in an LCD monitor relates to usually undetectable luminance caused by the
difference between positive and negative voltage. On the other hand, CRT flickering
that can irritate the human eye occurs when the on/off action of the fluorescent object
becomes visible. Since the reaction speed of liquid crystal in an LCD panel is much
slower, this troublesome form of flickering is not present in an LCD display.
Q: Why is an LCD monitor virtually low of Electro Magnetic Interference?
A: Unlike a CRT, an LCD monitor does not have key parts that generate Electro Magnetic
Interference, especially magnetic fields. Also, since an LCD display utilizes relatively low power, its
power supply is extremely quiet.
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FAQs (Frequently Asked Questions)
Ergonomics, Ecology and Safety Standards
Q: What is the CE mark?
A: The CE (Conformité Européenne) mark is required to be displayed on all regulated
products offered for sale on the European market. This 'CE' mark means that a
product complies with the relevant European Directive. A European Directive is a
European 'Law' that relates to health, safety, environment and consumer protection,
much the same as the U.S. National Electrical Code and UL Standards.
Q: Does the LCD monitor conform to general safety standards?
A: Yes. Philips LCD monitors conform to the guidelines of MPR-II and TCO 99/03
standards for the control of radiation, electromagnetic waves, energy reduction,
electrical safety in the work environment and recyclability. The specification page
provides detailed data on safety standards.
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Troubleshooting
Troubleshooting
This page deals with problems that can be corrected by a user. If the problem still persists after you
have tried these solutions, contact Philips customer service representative.
Common Problems
Having this problem
Check these items
●
Make sure the power cord is plugged into
the power outlet and into the back of the
monitor.
No Picture
(Power LED not lit)
●
First, ensure that the power button on the
front of the monitor is in the OFF position,
then press it to the ON position.
●
●
Make sure the computer is turned on.
Make sure the signal cable is properly
connected to your computer.
Check to see if the monitor cable has
bent pins.
No Picture
●
●
(Power LED is amber or yellow)
The Energy Saving feature may be
activated
●
Make sure the monitor cable is properly
connected to your computer. (Also refer
to the Quick Set-Up Guide).
Check to see if the monitor cable has
bent pins.
Screen says
Screen says
●
●
Make sure the computer is turned on.
●
●
●
Make sure the vertical sync of input
signal is within the range of 56 ~ 75 Hz.
Change the refresh rate to 56~75Hz
within 10 minutes.
Re-power on monitor to start over again if
you failed to change the refresh rate
within 10 minutes.
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Troubleshooting
●
●
The Auto Function is designed for use on
standard Macintosh or IBM-compatible
PCs running Microsoft Windows.
It may not work properly if using
nonstandard PC or video card.
AUTO button not working properly
Imaging Problems
●
●
Press the Auto button.
Adjust the image position using the
Horizontal Position and/or Vertical
Position in OSD Main Controls.
Display position is incorrect
●
Check that the signal cable is properly
connected to the graphics board or PC.
Image vibrates on the screen
Vertical flicker appears
●
●
Press the Auto button.
Eliminate the vertical bars using the
Phase/Clock of More Settings in OSD
Main Controls.
Horizontal flicker appears
●
●
Press the Auto button.
Eliminate the vertical bars using the
Phase/Clock of More Settings in OSD
Main Controls.
●
Adjust the contrast and brightness on
OSD Main Controls. (The backlight of the
LCD monitor has a fixed life span. When
the screen becomes dark or begins to
flicker, please contact your dealer).
The screen is too bright or too dark
●
If an image remains on the screen for an
extended period of time, it may be
imprinted in the screen and leave an after-
image. This usually disappears after a
few hours
An after-image appears
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Troubleshooting
●
This is characteristic of liquid crystal and
is not caused by a malfunction or
deterioration of the liquid crystal. The
after-image will disappear after a peroid
of time.
An after-image remains after the power
has been turned off.
●
The remaining dots are normal
characteristic of the liquid crystal used in
today’s technology.
Green, red, blue, dark, and white dots
remains
customer service representative.
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Regulatory Information
Regulatory Information
TCO '99 Information
Congratulations! You have just purchased a TCO '99 approved
and labeled product! Your choice has provided you with a product
developed for professional use. Your purchase has also contributed
to reducing the burden on the environment and also to the further
development of environmentally adapted electronics products.
Why do we have environmentally labeled computers?
In many countries, environmental labeling has become an established method for encouraging the
adaptation of goods and services to the environment. The main problem, as far as computers and
other electronics equipment are concerned, is that environmentally harmful substances are used
both in the products and during their manufacture. Since it is not so far possible to satisfactorily
recycle the majority of electronics equipment, most of these potentially damaging substances sooner
or later enter nature.
There are also other characteristics of a computer, such as energy consumption levels, that are
important from the viewpoints of both the work (internal) and natural (external) environments. Since
all methods of electricity generation have a negative effect on the environment (e.g. acidic and
climate-influencing emissions, radioactive waste), it is vital to save energy. Electronics equipment in
offices is often left running continuously and thereby consumes a lot of energy.
What does labeling involve?
This product meets the requirements for the TCO'99 scheme which provides for international and
environmental labeling of personal computers. The labeling scheme was developed as a joint effort
by the TCO (The Swedish Confederation of Professional Employees), Svenska
Naturskyddsforeningen (The Swedish Society for Nature Conservation) and Statens
Energimyndighet (The Swedish National Energy Administration).
Approval requirements cover a wide range of issues: environment, ergonomics, usability, emission
of electric and magnetic fields, energy consumption and electrical and fire safety.
The environmental demands impose restrictions on the presence and use of heavy metals,
brominated and chlorinated flame retardants, CFCs (freons) and chlorinated solvents, among other
things. The product must be prepared for recycling and the manufacturer is obliged to have an
environmental policy which must be adhered to in each country where the company implements its
operational policy.
The energy requirements include a demand that the computer and/or display, after a certain period
of inactivity, shall reduce its power consumption to a lower level in one or more stages. The length of
time to reactivate the computer shall be reasonable for the user.
Labeled products must meet strict environmental demands, for example, in respect of the reduction
of electric and magnetic fields, physical and visual ergonomics and good usability.
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Regulatory Information
Below you will find a brief summary of the environmental requirements met by this product. The
complete environmental criteria document may be ordered from:
TCO Development
SE-114 94 Stockholm, Sweden
Fax: +46 8 782 92 07
Email (Internet): [email protected]
Current information regarding TCO'99 approved and labeled products may also be obtained via
the Internet, using the address: http://www.tco-info.com/
Environmental Requirements
Flame retardants
Flame retardants are present in printed circuit boards, cables, wires, casings and housings. Their
purpose is to prevent, or at least to delay the spread of fire. Up to 30% of the plastic in a computer
casing can consist of flame retardant substances. Most flame retardants contain bromine or chloride,
and those flame retardants are chemically related to another group of environmental toxins, PCBs.
Both the flame retardants containing bromine or chloride and the PCBs are suspected of giving rise
to severe health effects, including reproductive damage in fish-eating birds and mammals, due to the
bio-accumulative* processes. Flame retardants have been found in human blood and researchers
fear that disturbances in fetus development may occur.
The relevant TCO'99 demand requires that plastic components weighing more than 25 grams must
not contain flame retardants with organically bound bromine or chlorine. Flame retardants are
allowed in the printed circuit boards since no substitutes are available.
Cadmium**
Cadmium is present in rechargeable batteries and in the color-generating layers of certain computer
displays. Cadmium damages the nervous system and is toxic in high doses. The relevant TCO'99
requirement states that batteries, the color-generating layers of display screens and the electrical or
electronics components must not contain any cadmium.
Mercury**
Mercury is sometimes found in batteries, relays and switches. It damages the nervous system and is
toxic in high doses. The relevant TCO'99 requirement states that batteries may not contain any
mercury. It also demands that mercury is not present in any of the electrical or electronics
components associated with the labeled unit.
CFCs (freons)
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Regulatory Information
The relevant TCO'99 requirement states that neither CFCs nor HCFCs may be used during the
manufacture and assembly of the product. CFCs (freons) are sometimes used for washing printed
circuit boards. CFCs break down ozone and thereby damage the ozone layer in the stratosphere,
causing increased reception on earth of ultraviolet light with increased risks e.g. skin cancer
(malignant melanoma) as a consequence.
Lead**
Lead can be found in picture tubes, display screens, solders and capacitors. Lead damages the
nervous system and in higher doses, causes lead poisoning. The relevant TCO'99 requirement
permits the inclusion of lead since no replacement has yet been developed.
* Bio-accumulative is defined as substances which accumulate within living organisms.
** Lead, Cadmium and Mercury are heavy metals which are bio-accumulative.
TCO'03 Information
(Optional, only available for TCO'03 version)
Congratulations!
The display you have just purchased carries the TCO'03 Displays label.
This means that your display is designed, manufactured and tested
according to some of the strictest quality and environmental requirements
in the world. This makes for a high performance product, designed with
the user in focus that also minimizes the impact on our natural
environment.
Some of the features of the TCO'03 Display requirements.
Ergonomics
●
Good visual ergonomics and image quality in order to improve the working environment for
the user and to reduce sight and strain problems. Important parameters are luminance,
contrast, resoluction, reflectance, colour rendition and image stability.
Energy
●
●
Energy-saving mode after a certain time-beneficial both for the user and the environment
Electrical safety
Emissions
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Regulatory Information
●
●
Electromagnetic fields
Noise emissions
Ecology
●
●
The product must be prepared for recycling and the manufacturer must have a certified
environmental management system such as EMAS or ISO 14 000
Restrictions on
❍
chlorinated and brominated flame retardants and polymers
heavy metals such as cadmium, mercury and lead.
❍
The requirements included in this label have been developed by TCO Development in co-operation
with scientists, experts, users as well as manufacturers all over the world. Since the end of the
1980s TCO has been involved in influencing the development of IT equipment in a more user-
friendly direction. Our labelling system started with displays in 1992 and is now requested by users
and IT-manufacturers all over the world.
For more information, please visit
Recycling Information for Customers
Philips establishes technically and economically viable objectives to optimize the environmental
performance of the organization's product, service and activities.
From the planning, design and production stages, Philips emphasizes the important of making
products that can easily be recycled. At Philips, end-of-life management primarily entails
participation in national take-back initiatives and recycling programs whenever possible, preferably in
cooperation with competitors.
There is currently a system of recycling up and running in the European countries, such as The
Netherlands, Belgium, Norway, Sweden and Denmark.
In U.S.A., Philips Consumer Electronics North America has contributed funds for the Electronic
Industries Alliance (EIA) Electronics Recycling Project and state recycling initiatives for end-of-life
electronics products from household sources. In addition, the Northeast Recycling Council (NERC) -
a multi-state non-profit organization focused on promoting recycling market development - plans to
implement a recycling program.
In Asia Pacific, Taiwan, the products can be taken back by Environment Protection Administration
(EPA) to follow the IT product recycling management process, detail can be found in web site www.
Information Center in each country or the following team of Environmental specialist can help.
Mr. WY Chen- Environment manager
Philips Multimedia Flat Display
E-mail: [email protected]
Tel: +886 (0) 3 222 6791
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Regulatory Information
Mr. Maarten ten Houten - Senior Environmental Consultant
Philips Consumer Electronics
E-mail: [email protected]
Tel: +31 (0) 40 27 33402
Mr. Delmer F. Teglas
Philips Consumer Electronics North America
E-mail: [email protected]
Tel: +1 865 521 4322
Waste Electrical and Electronic Equipment-WEEE
Attention users in European Union private households
This marking on the product or on its packaging illustrates that, under European
Directive 2002/96/EG governing used electrical and electronic appliances, this product may not be
disposed of with normal household waste. You are responsible for disposal of this equipment
through a designated waste electrical and electronic equipment collection. To determine the
locations for dropping off such waste electrical and electronic, contact your local government office,
the waste disposal organization that serves your household or the store at which you purchased the
product.
CE Declaration of Conformity
Philips Consumer Electronics declare under our responsibility that the product is in conformity with
the following standards
- EN60950-1:2001 (Safety requirement of Information Technology Equipment)
- EN55022:1998 (Radio Disturbance requirement of Information Technology Equipment)
- EN55024:1998 (Immunity requirement of Information Technology Equipment)
- EN61000-3-2:2000 (Limits for Harmonic Current Emission)
- EN61000-3-3:1995 (Limitation of Voltage Fluctuation and Flicker)
following provisions of directives applicable
- 73/23/EEC (Low Voltage Directive)
- 89/336/EEC (EMC Directive)
- 93/68/EEC (Amendment of EMC and Low Voltage Directive)
and is produced by a manufacturing organization on ISO9000 level.
The product also comply with the following standards
- ISO9241-3, ISO9241-7, ISO9241-8 (Ergonomic requirement for CRT Monitor)
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Regulatory Information
- ISO13406-2 (Ergonomic requirement for Flat Panel Display)
- GS EK1-2000 (GS specification)
- prEN50279:1998 (Low Frequency Electric and Magnetic fields for Visual Display)
- MPR-II (MPR:1990:8/1990:10 Low Frequency Electric and Magnetic fields)
- TCO'99, TCO'03 (Requirement for Environment Labelling of Ergonomics, Energy, Ecology and
Emission, TCO: Swedish Confederation of Professional Employees) for TCO versions
Energy Star Declaration
PHILIPS
190V6FB
This monitor is equipped with a function for saving energy which supports the VESA Display
Power Management Signaling (DPMS) standard. This means that the monitor must be
connected to a computer which supports VESA DPMS to fulfill the requirements in the NUTEK
specification 803299/94. Time settings are adjusted from the system unit by software.
NUTEK
VESA State
ON (Active)
LED Indicator
Green
Power Consumption
< 34 W (typ.)
Normal operation
Power Saving
Alternative 2
One step
OFF (Sleep)
Switch Off
Amber
Off
< 1 W
< 1 W
®
As an ENERGY STAR Partner, PHILIPS has determined that this product
®
meets the ENERGY STAR guidelines for energy efficiency.
We recommend you switch off the monitor when it is not in use for a long time.
Federal Communications Commission (FCC) Notice (U.S. Only)
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Regulatory Information
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
●
●
●
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
●
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
Use only RF shielded cable that was supplied with the monitor when connecting this monitor to a
computer device.
To prevent damage which may result in fire or shock hazard, do not expose this appliance to rain or
excessive moisture.
THIS CLASS B DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN
INTERFERENCE-CAUSING EQUIPMENT REGULATIONS.
Commission Federale de la Communication (FCC Declaration)
Cet équipement a été testé et déclaré conforme auxlimites des appareils numériques
de class B,aux termes de l'article 15 Des règles de la FCC. Ces limites sont conçues
de façon à fourir une protection raisonnable contre les interférences nuisibles dans le
cadre d'une installation résidentielle. CET appareil produit, utilise et peut émettre des
hyperfréquences qui, si l'appareil n'est pas installé et utilisé selon les consignes
données, peuvent causer des interférences nuisibles aux communications radio.
Cependant, rien ne peut garantir l'absence d'interférences dans le cadre d'une
installation particulière. Si cet appareil est la cause d'interférences nuisibles pour la
réception des signaux de radio ou de télévision, ce qui peut être décelé en fermant
l'équipement, puis en le remettant en fonction, l'utilisateur pourrait essayer de
corriger la situation en prenant les mesures suivantes:
●
●
●
●
Réorienter ou déplacer l'antenne de réception.
Augmenter la distance entre l'équipement et le récepteur.
Brancher l'équipement sur un autre circuit que celui utilisé par le récepteur.
Demander l'aide du marchand ou d'un technicien chevronné en radio/télévision.
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Regulatory Information
Toutes modifications n'ayant pas reçu l'approbation des services compétents en
matière de conformité est susceptible d'interdire à l'utilisateur l'usage du présent
équipement.
N'utiliser que des câbles RF armés pour les connections avec des ordinateurs ou périphériques.
CET APPAREIL NUMERIQUE DE LA CLASSE B RESPECTE TOUTES LES EXIGENCES DU
REGLEMENT SUR LE MATERIEL BROUILLEUR DU CANADA.
EN 55022 Compliance (Czech Republic Only)
VCCI Notice (Japan Only)
This is a Class B product based on the standard of the Voluntary Control Council for Interference
(VCCI) for Information technology equipment. If this equipment is used near a radio or television
receiver in a domestic environment, it may cause radio Interference. Install and use the equipment
according to the instruction manual.
Class B ITE
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Regulatory Information
MIC Notice (South Korea Only)
Class B Device
Please note that this device has been approved for non-business purposes and may be used in any
environment, including residential areas.
Polish Center for Testing and Certification Notice
The equipment should draw power from a socket with an attached protection circuit (a three-prong
socket). All equipment that works together (computer, monitor, printer, and so on) should have the
same power supply source.
The phasing conductor of the room's electrical installation should have a reserve short-circuit
protection device in the form of a fuse with a nominal value no larger than 16 amperes (A).
To completely switch off the equipment, the power supply cable must be removed from the power
supply socket, which should be located near the equipment and easily accessible.
A protection mark "B" confirms that the equipment is in compliance with the protection usage
requirements of standards PN-93/T-42107 and PN-89/E-06251.
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Regulatory Information
North Europe (Nordic Countries) Information
Placering/Ventilation
VARNING:
FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA, NÄR
DU STÄLLER DIN UTRUSTNING PÅPLATS.
Placering/Ventilation
ADVARSEL:
SØRG VED PLACERINGEN FOR, AT NETLEDNINGENS STIK OG STIKKONTAKT
ER NEMT TILGÆNGELIGE.
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Regulatory Information
Paikka/Ilmankierto
VAROITUS:
SIJOITA LAITE SITEN, ETTÄ VERKKOJOHTO VOIDAAN TARVITTAESSA HELPOSTI
IRROTTAA PISTORASIASTA.
Plassering/Ventilasjon
ADVARSEL:
NÅR DETTE UTSTYRET PLASSERES, MÅ DU PASSE PÅ AT KONTAKTENE FOR
STØMTILFØRSEL ER LETTE Å NÅ.
BSMI Notice (Taiwan Only)
Ergonomie Hinweis (nur Deutschland)
Der von uns gelieferte Farbmonitor entspricht den in der "Verordnung über den Schutz vor Schäden
durch Röntgenstrahlen" festgelegten Vorschriften.
Auf der Rückwand des Gerätes befindet sich ein Aufkleber, der auf die Unbedenklichkeit der
Inbetriebnahme hinweist, da die Vorschriften über die Bauart von Störstrahlern nach Anlage III ¤ 5
Abs. 4 der Röntgenverordnung erfüllt sind.
Damit Ihr Monitor immer den in der Zulassung geforderten Werten entspricht, ist darauf zu achten,
daß
1. Reparaturen nur durch Fachpersonal durchgeführt werden.
2. nur original-Ersatzteile verwendet werden.
3. bei Ersatz der Bildröhre nur eine bauartgleiche eingebaut wird.
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Regulatory Information
Aus ergonomischen Gründen wird empfohlen, die Grundfarben Blau und Rot nicht auf dunklem
Untergrund zu verwenden (schlechte Lesbarkeit und erhöhte Augenbelastung bei zu geringem
Zeichenkontrast wären die Folge).
Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 beträgt 70dB (A) oder weniger.
ACHTUNG: BEIM AUFSTELLEN DIESES GERÄTES DARAUF ACHTEN, DAß
NETZSTECKER UND NETZKABELANSCHLUß LEICHT ZUGÄNGLICH SIND.
End-of-Life Disposal
Your new monitor contains materials that can be recycled and reused. Specialized companies can
recycle your product to increase the amount of reusable materials and to minimize the amount to be
disposed of.
Please find out about the local regulations on how to dispose of your old monitor from your local
Philips dealer.
(For customers in Canada and U.S.A.)
This product may contain lead and/or mercury. Dispose of in accordance to local-state and federal
regulations.
Information for UK only
WARNING - THIS APPLIANCE MUST BE
GROUNDING.
Important:
This apparatus is supplied with an approved
moulded 13A plug. To change a fuse in this type
of plug proceed as follows:
1. Remove fuse cover and fuse.
2. Fit new fuse which should be a BS 1362 5A,A.
S.T.A. or BSI approved type.
3. Refit the fuse cover.
If the fitted plug is not suitable for your socket
outlets, it should be cut off and an appropriate 3-
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Regulatory Information
pin plug fitted in its place.
If the mains plug contains a fuse, this should
have a value of 5A. If a plug without a fuse is
used, the fuse at the distribution board should
not be greater than 5A.
Note: The severed plug must be destroyed to
avoid a possible shock hazard should it be
inserted into a 13A socket elsewhere.
How to connect a plug
The wires in the mains lead are coloured in
accordance with the following code:
BLUE - "NEUTRAL" ("N")
BROWN - "LIVE" ("L")
GREEN & YELLOW - "GROUND" ("G")
1. The GREEN AND YELLOW wire must be
connected to the terminal in the plug which is
marked with the letter "G" or by the Ground
symbol
or coloured GREEN or GREEN AND
YELLOW.
2. The BLUE wire must be connected to the
terminal which is marked with the letter "N" or
coloured BLACK.
3. The BROWN wire must be connected to the
terminal which marked with the letter "L" or
coloured RED.
Before replacing the plug cover, make certain
that the cord grip is clamped over the sheath of
the lead - not simply over the three wires.
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Other Related Information
Other Related Information
Information for Users in the U. S.
For units set at 115 V :
Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord
a maximum of 15-feet long and a parallel blade, grounding type attachment plug rated 15 A, 125 V.
For units set at 230 V:
Use a UL Listed Cord Set consisting of a minimum 18 AWG, Type SVT or SJT three conductor cord
a maximum of 15-feet long and a tandem blade, grounding type attachment plug rated 15 A, 250 V.
Information for Users outside the U.S.
For units set at 230 V:
Use a Cord Set consisting of a minimum 18 AWG cord and grounding type attachment plug rated
15 A, 250 V. The Cord Set should have the appropriate safety approvals for the country in which
the equipment will be installed and / or be marked HAR.
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Philips Pixel Defect Policy
Philips Pixel Defect Policy
Philips' Flat Panel Monitors Pixel Defect Policy
Philips strives to deliver the highest quality products. We use some of the industry's most advanced
manufacturing processes and practice stringent quality control. However, pixel or sub pixel defects
on the TFT LCD panels used in flat panel monitors are sometimes unavoidable. No manufacturer
can guarantee that all panels will be free from pixel defects, but Philips guarantees that any monitor
with an unacceptable number of defects will be repaired or replaced under warranty. This notice
explains the different types of pixel defects and defines acceptable defect levels for each type. In
order to qualify for repair or replacement under warranty, the number of pixel defects on a TFT LCD
panel must exceed these acceptable levels. For example, no more than 0.0004% of the sub pixels
on a 15" XGA monitor may be defective. Furthermore, Philips sets even higher quality standards for
certain types or combinations of pixel defects that are more noticeable than others. This policy is
valid worldwide.
Pixels and Sub pixels
A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green and
blue. Many pixels together form an image. When all sub pixels of a pixel are lit, the three colored
sub pixels together appear as a single white pixel. When all are dark, the three colored sub pixels
together appear as a single black pixel. Other combinations of lit and dark sub pixels appear as
single pixels of other colors.
Types of Pixel Defects
Pixel and sub pixel defects appear on the screen in different ways. There are two categories of pixel
defects and several types of sub pixel defects within each category.
Bright Dot Defects Bright dot defects appear as pixels or sub pixels that are always lit or 'on'. That
is, a bright dot is a sub-pixel that stands out on the screen when the monitor displays a dark pattern.
There are the types of bright dot defects:
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Philips Pixel Defect Policy
Two adjacent lit sub pixels:
- Red + Blue = Purple
- Red + Green = Yellow
One lit red, green or blue
sub pixel
Three adjacent lit sub pixels
(one white pixel)
- Green + Blue = Cyan (Light Blue)
A red or blue bright dot must be more than 50 percent brighter than neighboring dots
while a green bright dot is 30 percent brighter than neighboring dots.
Black Dot Defects Black dot defects appear as pixels or sub pixels that are always dark or 'off'. That
is, a dark dot is a sub-pixel that stands out on the screen when the monitor displays a light pattern.
These are the types of black dot defects:
One dark sub pixel
Two or three adjacent dark sub pixels
Proximity of Pixel Defects
Because pixel and sub pixels defects of the same type that are near to one another may be more
noticeable, Philips also specifies tolerances for the proximity of pixel defects.
Pixel Defect Tolerances
In order to qualify for repair or replacement due to pixel defects during the warranty period, a TFT
LCD panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the
tolerances listed in the following tables.
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Philips Pixel Defect Policy
BRIGHT DOT DEFECTS
MODEL
ACCEPTABLE LEVEL
190V6FB
1 lit subpixel
3 or fewer
2 adjacent lit subpixels
1 or fewer
3 adjacent lit subpixels (one white pixel)
Distance between two bright dot defects*
Total bright dot defects of all types
0
25 mm or more
3 or fewer
BLACK DOT DEFECTS
MODEL
ACCEPTABLE LEVEL
190V6FB
1 dark subpixel
5 or fewer
2 adjacent dark subpixels
3 adjacent dark subpixels
Distance between two black dot defects*
Total black dot defects of all types
2 or fewer
0
15 mm or more
5 or fewer
TOTAL DOT DEFECTS
MODEL
ACCEPTABLE LEVEL
190V6FB
Total bright or black dot defects of all types
5 or fewer
Note:
* 1 or 2 adjacent sub pixel defects = 1 dot defect
Your Philips monitor is ISO13406-2 Compliant
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Connecting to Your PC
Connecting to Your PC
Accessory Pack
Unpack all the parts.
Item
Description
190V6
1) Power Cord (socket may differ for different
countries)
v
2) Macintosh Adapter (optional)
v
v
3) VGA Signal Cable
4) E-DFU package with Quick Setup Guide and
CD-ROM.
v
Connecting to Your PC
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Connecting to Your PC
1) Plug in the cables into connectors.
Note: If you use an Apple Macintosh, you
need to connect the special Mac adapter to
one end of the monitor signal cable
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Connecting to Your PC
2) Connect to PC
(a)
(b)
Turn off your computer and unplug its power cable.
Connect the monitor signal cable to the video connector on the back of your
computer.
(c)
(d)
Plug the power cord of your computer and your monitor into a nearby outlet.
Turn on your computer and monitor. If the monitor displays an image,
installation is complete.
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The Base
1) Push down the head of monitor.
Remove the Base
Condition:
●
for VESA standard mounting applications
1) Remove the top cover.
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The Base
2) Remove the 4 screws and then
remove the base from the LCD
monitor.
Note: This monitor accepts a
100mmx100mm VESA-Compliant
mounting interface.
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Getting Started
Your LCD
Monitor :
Getting Started
Getting Started
Use the information file ( .inf) for Windows® 95/98/2000/Me/XP or later
The built-in VESA DDC2B feature in Philips Monitors supports Plug & Play requirements for
Windows® 95/98/2000/Me/XP. This information file ( .inf) should be installed in order that your
Philips monitor can be enabled from the 'Monitor' dialog box in Windows® 95/98/2000/Me/XP
and the Plug & Play application can be activated. The installation procedure based on
Windows® '95 OEM Release 2 , 98 , Me, XP and 2000 is specified as follows.
For Windows® 95
1. Start Windows® '95.
2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.
3. Double click on the 'Display' icon.
4. Select the 'Settings' tab then click on 'Advanced...'.
5. Select the 'Monitor' button, point to 'Change...' then click on 'Have Disk...'.
6. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click
on the 'OK' button.
7. Click on the 'OK' button then select your monitor model and click on 'OK'.
8. Click on the 'Close' button.
For Windows® 98
1. Start Windows® 98.
2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.
3. Double click on the 'Display' icon.
4. Select the 'Settings' tab then click on 'Advanced...'.
5. Select the 'Monitor' button, point to 'Change...' then click on 'Next'
6. Select 'Display a list of all the drivers in a specific location, so you can choose the driver
you want.' then click on 'Next' and then click on 'Have Disk...'.
7. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click
on the 'OK' button.
8. Click on the 'OK' button then select your monitor model and click on the 'Next' button.
9. Click on the 'Finish' button then the 'Close' button.
For Windows® 2000
1. Start Windows® 2000.
2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.
3. Double click on the 'Display' icon.
4. Select the 'Settings' tab then click on 'Advanced...'.
5. Select 'Monitor'
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Getting Started
- If the 'Properties' button is inactive, it means your monitor is properly configured. Please
stop installation.
- If the 'Properties' button is active. Click on 'Properties' button. Please follow the steps
given below.
6. Click on 'Driver' and then click on 'Update Driver...' then click on the 'Next' button.
7. Select 'Display a list of the known drivers for this device so that I can choose a specific
driver', then click on 'Next' and then click on 'Have disk...'.
8. Click on the 'Browse...' button then select the appropriate drive F: ( CD-ROM Drive).
9. Click on the 'Open' button, then click on the 'OK' button.
10. Select your monitor model and click on the 'Next' button.
11. Click on the 'Finish' button then the 'Close' button.
If you can see the 'Digital Signature Not Found' window, click on the 'Yes' button.
For Windows® Me
1. Start Windows® Me.
2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.
3. Double click on the 'Display' icon.
4. Select the 'Settings' tab then click on 'Advanced...'.
5. Select the 'Monitor' button, then click on 'Change...' button.
6. Select 'Specify the location of the driver(Advanced)' and click on the 'Next' button.
7. Select 'Display a list of all the drivers in a specific location, so you can choose the driver
you want', then click on 'Next' and then click on 'Have Disk...'.
8. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click
on the 'OK' button.
9. Click on the 'OK' button, select your monitor model and click on the 'Next' button.
10. Click on 'Finish' button then the 'Close' button.
For Windows® XP
1. Start Windows® XP.
2. Click on the 'Start' button and then click on 'Control Panel'.
3. Select and click on the category 'Printers and Other Hardware'
4. Click on the 'Display' Item.
5. Select the 'Settings' tab then click on the 'Advanced' button.
6. Select 'Monitor' tab
- If the 'Properties' button is inactive, it means your monitor is properly configured. Please
stop installation.
- If the 'Properties' button is active, click on 'Properties' button.
Please follow the steps below.
7. Click on the 'Driver' tab and then click on 'Update Driver...' button.
8. Select the 'Install from a list or specific location [advanced]' radio button and then click on
the 'Next' button.
9. Select the 'Don't Search. I will choose the driver to install' radio button. Then click on the
'Next' button.
10. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the
appropriate drive F: (CD-ROM Drive).
11. Click on the 'Open' button, then click the 'OK' button.
12. Select your monitor model and click on the 'Next' button.
- If you can see the 'has not passed Windows® Logo testing to verify its compatibility with
Windows® XP' message, please click on the 'Continue Anyway' button.
13. Click on the 'Finish' button then the 'Close' button.
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Getting Started
14. Click on the 'OK' button and then the 'OK' button again to close the Display_Properties
dialog box.
If your Windows® 95/98/2000/Me/XP version is different or you need more detailed installation
information, please refer to Windows® 95/98/2000/Me/XP user's manual.
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Your Philips F1rst Choice Warranty
Your Philips F1rst Choice Warranty
Thank you for purchasing this Philips monitor.
All Philips monitors are designed and manufactured to high standards and deliver
high-quality performance, ease of use and ease of installation. Should you
encounter any difficulties while installing or using this product, please contact the
Philips helpdesk directly to benefit from your Philips F1rst Choice Warranty. This
three-year service warranty entitles you to a swap model on-site if your monitor
turns out to be faulty or defective. Philips aims at a swap within 48 hours of your
call being received.
What is covered?
The Philips F1rst Choice Warranty applies within Andorra, Austria, Belgium, Cyprus, Denmark,
France, Germany, Greece, Finland, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, the
Netherlands, Norway, Portugal, Sweden, Switzerland, Spain and the United Kingdom and only for
monitors originally designed, manufactured, approved and/or authorized for usage within these
countries.
Warranty coverage begins as from the day you buy your monitor. For three years thereafter, your
monitor will be swapped by at least an equivalent monitor in case of defects provided for under the
warranty coverage.
The swap monitor remains yours and Philips keeps the defective/original monitor. For the swap
monitor the warranty period remains equal to that of your original monitor, being 36 months as from
the purchase date of your original monitor.
What is excluded?
The Philips F1rst Choice Warranty applies provided the product is handled properly for its intended
use, in accordance with its operating instructions and upon presentation of the original invoice or
cash receipt, indicating the date of purchase, dealer's name and model and production number of
the product.
The Philips F1rst Choice Warranty may not apply if:
●
●
The documents have been altered in any way or made illegible;
The model or production number on the product has been altered, deleted, removed or
made illegible;
●
●
Repairs or product modifications and alterations have been executed by unauthorized
service organizations or persons;
Damage is caused by accidents including but not limited to lightning, water or fire, misuse or
neglect;
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Your Philips F1rst Choice Warranty
●
Reception problems caused by signal conditions or cable or antenna systems outside the
unit;
●
●
Defects caused by abuse or misuse of the monitor;
Product requires modification or adaptation to enable it to comply with local or national
technical standards, which apply in countries for which the product was not originally
designed, manufactured, approved and/or authorized. Therefore always check whether a
product can be used in a specific country.
●
Note that products that are not originally designed, manufactured, approved and/or
authorized for usage within the Philips F1rst Choice countries, do not apply to the Philips
F1rst Choice Warranty. In these cases the Philips global warranty terms are valid.
Just a click away
In case of any problems, we advise you to read the operating instructions carefully or go to the www.
philips.com/support website for additional support.
Just a phone call away
In order to avoid unnecessary inconvenience, we advise you to read the operating instructions
Philips helpdesk.
To solve your problem quickly, please prepare the following details before contacting the Philips
helpdesk:
●
●
●
●
Philips type number
Philips serial number
Purchase date (copy of purchase may be required)
PC environment Processor:
❍
❍
❍
286/386/486/Pentium Pro/Internal memory
Operating system (Windows, DOS, OS/2, Apple Macintosh)
Fax/Modem/Internet program?
●
Other cards installed
Having the following information available will also help speed up the process:
●
●
Your proof of purchase indicating: date of purchase, dealer name, model and product serial
number.
The full address to which the faulty monitor has to be collected and the swap model should
be delivered.
Or you can reach us via:
Website: http://www.philips.com/support
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Your Philips F1rst Choice Warranty
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Your Guarantee in Central and Eastern Europe
Your Guarantee in Central and Eastern Europe
Dear Customer,
Thank you for purchasing this Philips product, which has been designed and manufactured to the
highest quality standards. If, unfortunately, something should go wrong with this product Philips
guarantees free of charge labor and replacement parts during a period of 36 months from date of
purchase.
What is covered?
This Philips Guarantee in Central and Eastern Europe applies within Czech Republic, Hungary,
Slovakia, Slovenia, Poland, Russia and Turkey and only for monitors originally designed,
manufactured, approved and/or authorized for usage within these countries.
Warranty coverage begins as from the day you buy your monitor. For 3 years thereafter, your
monitor will be serviced in case of defects provided for under the warranty coverage.
What is excluded?
The Philips guarantee applies provided the product is handled properly for its intended use, in
accordance with its operating instructions and upon presentation of the original invoice or cash
receipt, indicating the date of purchase, dealer's name and model and production number of the
product.
The Philips guarantee may not apply if:
●
●
the documents have been altered in any way or made illegible;
the model or production number on the product has been altered, deleted, removed or made
illegible;
●
●
●
repairs or product modifications and alterations have been executed by unauthorized service
organizations or persons;
damage is caused by accidents including but not limited to lightning, water or fire, misuse or
neglect.
Reception problems caused by signal conditions or cable or antenna systems outside the
unit;
●
●
Defects caused by abuse or misuse of the monitor;
Product requires modification or adaptation to enable it to comply with local or national
technical standards, which apply in countries for which the product was not originally
designed, manufactured, approved and/or authorized. Therefore always check whether a
product can be used in a specific country.
Please note that the product is not defective under this guarantee in the case where modifications
become necessary in order for the product to comply with local or national technical standards
which apply in countries for which the product was not originally designed and/or manufactured.
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Your Guarantee in Central and Eastern Europe
Therefore always check whether a product can be used in a specific country.
Just a click away
In case of any problems, we advise you to read the operating instructions carefully or go to the www.
philips.com/support website for additional support.
Just a phone call away
In order to avoid unnecessary inconvenience, we advise you to read the operating instructions
carefully before contacting our dealers or Information Centers
In case your Philips product is not working correctly or is defective, please contact your Philips
dealer or directly the Philips Service and Consumer Information Centers
Website: http://www.philips.com/support
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International Guarantee
Your International Guarantee
Dear Customer,
Thank you for purchasing this Philips product which has been designed and manufactured to the
highest quality standards.
If, unfortunately, something should go wrong with this product Philips guarantees free of charge
labor and replacement parts irrespective of the country where it is repaired during a period of 12
months from date of purchase. This international Philips guarantee complements the existing
national guarantee obligations to you of dealers and Philips in the country of purchase and does not
affect your statutory rights as a customer.
The Philips guarantee applies provided the product is handled properly for its intended use, in
accordance with its operating instructions and upon presentation of the original invoice or cash
receipt, indicating the date of purchase, dealer's name and model and production number of the
product.
The Philips guarantee may not apply if:
●
●
the documents have been altered in any way or made illegible;
the model or production number on the product has been altered, deleted, removed or made
illegible;
●
●
repairs or product modifications and alterations have been executed by unauthorized service
organizations or persons;
damage is caused by accidents including but not limited to lightning, water or fire, misuse or
neglect.
Please note that the product is not defective under this guarantee in the case where modifications
become necessary in order for the product to comply with local or national technical standards
which apply in countries for which the product was not originally designed and/or manufactured.
Therefore always check whether a product can be used in a specific country.
In case your Philips product is not working correctly or is defective, please contact your Philips
dealer. In the event you require service whilst in another country a dealer address can be given to
you by the Philips Consumer Help Desk in that country, the telephone and fax number of which can
be found in the relevant part of this booklet.
In order to avoid unnecessary inconvenience, we advise you to read the operating instructions
carefully before contacting your dealer. If you have questions which your dealer cannot answer or
Website: http://www.philips.com
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F1rst Choice Contact Information
F1rst Choice Contact Information
Country
Telephone number
0820 901115
070 253 010
3525 8761
Tariff
Austria
0.20
Belgium
Denmark
Finland
0.17
Local call tariff
Local call tariff
0.23
09 2290 1908
08 9165 0006
0180 5 007 532
00800 3122 1223
01 601 1161
199 404 042
26 84 30 00
France
Germany
Greece
0.12
Local call tariff
Local call tariff
0.25
Ireland
Italy
Luxembourg
The Netherlands
Norway
Local call tariff
0.20
0900 0400 063
2270 8250
Local call tariff
Local call tariff
0.15
Portugal
Spain
2 1359 1440
902 888 785
08 632 0016
02 2310 2116
0207 949 0069
Sweden
Switzerland
United Kingdom
Local call tariff
Local call tariff
Local call tariff
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Consumer Information Centers
Consumer Information Centers
Eastern Europe
BELARUS
Technical Center of JV IBA
M. Bogdanovich str. 155
BY - 220040 Minsk
Tel: +375 17 217 33 86
BULGARIA
LAN Service
140, Mimi Balkanska Str.
Office center Translog
1540 Sofia, Bulgaria
Tel: +359 2 960 2360
CZECH REPUBLIC
Xpectrum
Lužná 591/4
CZ - 160 00 Praha 6 Tel: 800 100 697
Email:[email protected]
CROATIA
Renoprom d.o.o.
Mlinska 5, Strmec
HR - 41430 Samobor
Tel: +385 1 333 0974
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Consumer Information Centers
ESTONIA
FUJITSU SERVICES OU
Akadeemia tee 21G
EE-12618 Tallinn
Tel: +372 6519900
HUNGARY
Serware Szerviz
Vizimolnár u. 2-4
HU - 1031 Budapest
Tel: +36 1 2426331
Email: [email protected]
LATVIA
ServiceNet LV
Jelgavas iela 36
LV - 1055 Riga,
Tel: +371 7460399
Email: [email protected]
LITHUANIA
ServiceNet LT
Gaiziunu G. 3
LT - 3009 KAUNAS
Tel: +370 7400088
Email: [email protected]
ROMANIA
Blue Ridge Int'l Computers SRL
115, Mihai Eminescu St., Sector 2
RO - 020074 Bucharest
Tel: +40 21 2101969
SERBIA & MONTENEGRO
Tehnicom Service d.o.o.
Bulevar Vojvode Misica 37B
YU - 11000 Belgrade
Tel: +381 11 3060 886
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Consumer Information Centers
SLOVAKIA
Datalan Servisne Stredisko
Puchovska 8
SK - 831 06 Bratislava
Tel: +421 2 49207155
Email: [email protected]
SLOVENIA
PC HAND
Brezovce 10
SI - 1236 Trzin
Tel: +386 1 530 08 24
Email: [email protected]
POLAND
Zolter
ul.Zytnia 1
PL - 05-500 Piaseczno
Tel: +48 22 7501766
Email: [email protected]
RUSSIA
Tel: +7 095 961-1111
Tel: 8-800-200-0880
TURKEY
Türk Philips Ticaret A.S.
Yukari Dudullu Org.San.Bolgesi
2.Cadde No:22
34776-Umraniye/Istanbul
Tel: (0800)-261 33 02
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Consumer Information Centers
UKRAINE
Comel
Shevchenko street 32
UA - 49030 Dnepropetrovsk
Tel: +380 562320045
Latin America
ANTILLES
Philips Antillana N.V.
Kaminda A.J.E. Kusters 4
Zeelandia, P.O. box 3523-3051
Willemstad, Curacao
Phone: (09)-4612799
Fax : (09)-4612772
ARGENTINA
Philips Antillana N.V.
Vedia 3892 Capital Federal
CP: 1430 Buenos Aires
Phone/Fax: (011)-4544 2047
BRASIL
Philips da Amazônia Ind. Elet. Ltda.
Rua Verbo Divino, 1400-São Paulo-SP
CEP-04719-002
Phones: 11 21210203 -São Paulo & 0800-701-0203-Other Regions without São Paulo City
CHILE
Philips Chilena S.A.
Avenida Santa Maria 0760
P.O. box 2687Santiago de Chile
Phone: (02)-730 2000
Fax : (02)-777 6730
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Consumer Information Centers
COLOMBIA
Industrias Philips de Colombia
S.A.-Division de Servicio
CARRERA 15 Nr. 104-33
Bogota, Colombia
Phone:(01)-8000 111001 (toll free)
Fax : (01)-619-4300/619-4104
MEXICO
Consumer Information Centre
Norte 45 No.669
Col. Industrial Vallejo
C.P.02300, -Mexico, D.F.
Phone: (05)-3687788 / 9180050462
Fax : (05)-7284272
PARAGUAY
Av. Rca. Argentina 1780 c/Alfredo Seiferheld
P.O. Box 605
Phone: (595 21) 664 333
Fax: (595 21) 664 336
Customer Desk:
Phone: 009 800 54 1 0004
PERU
Philips Peruana S.A.
Customer Desk
Comandante Espinar 719
Casilla 1841
Limab18
Phone: (01)-2136200
Fax : (01)-2136276
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Consumer Information Centers
URUGUAY
Rambla O'Higgins 5303 Montevideo
Uruguay
Phone: (598) 619 66 66
Fax: (598) 619 77 77
Customer Desk:
Phone: 0004054176
VENEZUELA
Industrias Venezolanas Philips S.A.
Apartado Postal 1167
Caracas 1010-A
Phone: (02) 2377575
Fax : (02) 2376420
Canada
CANADA
Philips Electronics Ltd.
281 Hillmount Road
Markham, Ontario L6C 2S3
Phone: (800) 479-6696
Pacific
AUSTRALIA
Philips Consumer Electronics
Consumer Care Center
Level 1, 65 Epping Rd
North Ryde NSW 2113
Phone: 1300 363 391
Fax : +61 2 9947 0063
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Consumer Information Centers
NEW ZEALAND
Philips New Zealand Ltd.
Consumer Help Desk
2 Wagener Place, Mt.Albert
P.O. box 1041
Auckland
Phone: 0800 477 999 (toll free)
Fax : 0800 288 588
Asia
BANGLADESH
Philips Service Centre
100 Kazi Nazrul Islam
Avenue Kawran Bazar C/A
Dhaka-1215
Phone: (02)-812909
Fax : (02)-813062
CHINA
SHANGHAI
Rm 1007, Hongyun Building, No. 501 Wuning road,
200063 Shanghai P.R. China
Phone: 4008 800 008
Fax: 21-52710058
HONG KONG
Philips Electronics Hong Kong Limited
Consumer Service
Unit A, 10/F. Park Sun Building
103-107 Wo Yi Hop Road
Kwai Chung, N.T.
Hong Kong
Phone: (852)26199663
Fax: (852)24815847
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Consumer Information Centers
INDIA
Phone: 91-20-712 2048 ext: 2765
Fax: 91-20-712 1558
BOMBAY
Philips India
Customer Relation Centre
Bandbox House
254-D Dr. A Besant Road, Worli
Bombay 400 025
CALCUTTA
Customer Relation Centre
7 justice Chandra Madhab Road
Calcutta 700 020
MADRAS
Customer Relation Centre
3, Haddows Road
Madras 600 006
NEW DELHI
Customer Relation Centre
68, Shivaji Marg
New Dehli 110 015
INDONESIA
Philips Group of Companies in Indonesia
Consumer Information Centre
Jl.Buncit Raya Kav. 99-100
12510 Jakarta
Phone: (021)-7940040 ext: 2100
Fax : (021)-794 7511 / 794 7539
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Consumer Information Centers
KOREA
Philips Consumer Service
Jeong An Bldg. 112-2
Banpo-dong, Seocho-Ku
Seoul, Korea
Customer Careline: 080-600-6600
Phone: (02) 709-1200
Fax : (02) 595-9688
MALAYSIA
After Market Solutions Sdn Bhd,
Philips Authorised Service Center,
Lot 6, Jalan 225, Section 51A,
46100 Petaling Jaya,
Selangor Darul Ehsan,
Malaysia.
Phone: (603)-7954 9691/7956 3695
Fax: (603)-7954 8504
Customer Careline: 1800-880-180
PAKISTAN
Philips Consumer Service
Mubarak manzil,
39, Garden Road, Saddar,
Karachi-74400
Tel: (9221) 2737411-16
Fax: (9221) 2721167
E-mail: [email protected]
PHILIPPINES
PHILIPS ELECTRONICS & LIGHTING, INC.
Consumer Electronics
48F PBCOM tower
6795 Ayala Avenue cor VA Rufino St.
Salcedo Village
1227 Makati City, PHILS
Phone: (02)-888 0572, Domestic Toll Free: 1-800-10-PHILIPS or 1-800-10-744 5477
Fax: (02)-888 0571
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Consumer Information Centers
SINGAPORE
Accord Customer Care Solutions Ltd
Authorized Philips Service Center
Consumer Service
620A Lorong 1 Toa Rayoh
Singapore 319762
Tel: +65 6882 3999
Fax: +65 6250 8037
TAIWAN
Philips Taiwan Ltd.
Consumer Information Centre
13F, No. 3-1 Yuan Qu St., Nan Gang Dist.,
Taipei 115, Taiwan
Phone: 0800-231-099
Fax : (02)-3789-2641
THAILAND
Philips Electronics (Thailand) Ltd.
26-28th floor, Thai Summit Tower
1768 New Petchburi Road
Khwaeng Bangkapi, Khet Huaykhwang
Bangkok10320 Thailand
Tel: (66)2-6528652
E-mail: cic [email protected]
Africa
MOROCCO
Philips Electronique Maroc
304,BD Mohamed V
Casablanca
Phone: (02)-302992
Fax : (02)-303446
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Consumer Information Centers
SOUTH AFRICA
PHILIPS SA (PTY) LTD
Customer Care Center
195 Main Road
Martindale, Johannesburg
P.O. box 58088
Newville 2114
Telephone: +27 (0) 11 471 5194
Fax: +27 (0) 11 471 5123
E-mail: [email protected]
Middle East
DUBAI
Philips Middle East B.V.
Consumer Information Centre
P.O.Box 7785
DUBAI
Phone: (04)-335 3666
Fax : (04)-335 3999
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United States Guarantee
LIMITED WARRANTY (Computer Monitor)
Three Years Free Labor/Three Years Free Service on Parts
*This product must be shipped in at your expense for service.
WHO IS COVERED?
You must have proof of purchase to receive warranty service. A sales receipt or other document
showing that you purchased the product is considered proof of purchase. Attach it to this owner's
manual and keep both nearby.
WHAT IS COVERED?
Warranty coverage begins the day you buy your product. For three years thereafter, all parts will be
repaired or replaced, and labor is free. After three years from the day of purchase, you pay for the
replacement or repair of all parts, and for all labor charges.
All parts, including repaired and replaced parts, are covered only for the original warranty period.
When the warranty on the original product expires, the warranty on all replaced and repaired
products and parts also expires.
WHAT IS EXCLUDED?
Your warranty does not cover:
●
●
●
●
labor charges for installation or setup of the product, adjustment of customer controls on the
product, and installation or repair of antenna systems outside of the product.
product repair and/or part replacement because of misuse, accident, unauthorized repair or
other cause not within the control of Philips Consumer Electronics.
reception problems caused by signal conditions or cable or antenna systems outside the
unit.
a product that requires modification or adaptation to enable it to operate in any country other
than the country for which it was designed, manufactured, approved and/or authorized, or
repair of products damaged by these modifications.
●
●
incidental or consequential damages resulting from the product. (Some states do not allow
the exclusion of incidental or consequential damages, so the above exclusion may not apply
to you. This includes, but is not limited to, prerecorded material, whether copyrighted or not
copyrighted.)
the model or production number on the product has been altered, deleted, removed or made
illegible.
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United States Guarantee
Where IS SERVICE AVAILABLE?
Warranty service is available in all countries where the product is officially distributed by Philips
Consumer Electronics. In countries where Philips Consumer Electronics does not distribute the
product, the local Philips service organization will attempt to provide service (although there may be
a delay if the appropriate spare parts and technical manual(s) are not readily available).
Where CAN I GET MORE INFORMATION?
For more information, contact the Philips Customer Care Center by calling (877) 835-1838 (U.S.A.
customers only) or (919) 573-7855.
Before Requesting Service...
Please check your owner's manual before requesting service. Adjustments of the controls
discussed there may save you a service call.
TO GET WARRANTY SERVICE IN U.S.A., PUERTO RICO OR U.S. VIRGIN ISLANDS...
Contact the Philips Customer Care Center phone number listed below for product assistance and
procedures for servicing:
Philips Customer Care Center
(877) 835-1838 or (919) 573-7855
(In U.S.A., Puerto Rico and U.S. Virgin Islands, all implied warranties, including implied warranties
of merchantability and fitness for a particular purpose, are limited in duration to the duration of this
express warranty. But, because some states do not allow limitations on how long an implied
warranty may last, this limitation may not apply to you.)
REMEMBER... Please record the model and serial numbers found on the product below.
MODEL # ________________________________________________
SERIAL # ________________________________________________
This warranty gives you specific legal rights. You may have other rights which vary from state/
province to state/province.
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United States Guarantee
Before contacting Philips, please prepare the following details so we can solve your problem
quickly.
●
●
●
●
Philips type number
Philips serial number
Purchase date (copy of purchase may be required)
PC environment Processor:
❍
❍
❍
286/386/486/Pentium Pro/Internal memory
Operating system (Windows, DOS, OS/2, Apple Macintosh)
Fax/Modem/Internet program?
●
●
Other cards installed
Having the following information available will also help speed up the process:
Your proof of purchase indicating: date of purchase, dealer name, model and product serial
number.
●
The full address to which the swap model should be delivered.
Just a phone call away
Philips’ customer help desks are located worldwide. Within the U.S. you can contact Philips
customer care Monday-Friday from 8:00 AM-9:00 PM Eastern Time (ET) and on Saturdays from
10:00 AM-5:00 PM ET hrs by using one of the contact phone numbers.
For more information on this and more great Philips products visit our website at:
Website: http://www.philips.com
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