Panasonic Cordless Telephone KX TG2523E User Manual

TG251x_2xE(e).book Page 1 Monday, January 25, 2010 3:09 PM  
Operating Instructions  
Digital Cordless Phone  
Model No.  
KX-TG2511E  
KX-TG2513E  
Digital Cordless Answering System  
Model No.  
KX-TG2521E  
KX-TG2522E  
KX-TG2523E  
KX-TG2524E  
Model shown is KX-TG2511.  
Before initial use, see “Getting  
Started” on page 11.  
Thank you for purchasing a Panasonic product.  
Please read these operating instructions before using the unit and save  
them for future reference.  
This unit is compatible with Caller ID. You must subscribe to the appropriate  
service offered by your service provider/telephone company.  
Please access our online customer survey:  
TG251x_2xE(e).book Page 3 Monday, January 25, 2010 3:09 PM  
Introduction  
Model composition  
Base unit  
Handset  
Series  
Model No.  
Part No.  
Part No.  
Quantity  
KX-TG2511  
series  
KX-TG2511  
KX-TG2512  
KX-TG2513  
KX-TG2521  
KX-TG2522  
KX-TG2523  
KX-TG2524  
KX-TG2511  
KX-TG2511  
KX-TG2511  
KX-TG2521  
KX-TG2521  
KX-TG2521  
KX-TG2521  
KX-TGA250  
KX-TGA250  
KX-TGA250  
KX-TGA251  
KX-TGA251  
KX-TGA251  
KX-TGA251  
1
2
3
1
2
3
4
KX-TG2521  
series  
L The suffix (E) in the following model numbers will be omitted in these instructions:  
KX-TG2511E/KX-TG2512E/KX-TG2513E/KX-TG2521E/KX-TG2522E/  
KX-TG2523E/KX-TG2524E  
Feature differences  
Intercom  
Phonebook  
copy  
Answering  
system  
Series  
Between  
handsets  
Between  
handsets  
KX-TG2511 series  
KX-TG2521 series  
r
r
r
r
*1 KX-TG2512/KX-TG2513  
*2 KX-TG2522/KX-TG2523/KX-TG2524  
Accessory information  
Supplied accessories  
Quantity  
Accessory item/  
No.  
KX-TG2511 KX-TG2512 KX-TG2513 KX-TG2524  
KX-TG2521 KX-TG2522 KX-TG2523  
Part number  
1
AC adaptor/  
1
2
3
4
PQLV219EW or  
PQLV219EZ  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
3
         
TG251x_2xE(e).book Page 4 Monday, January 25, 2010 3:09 PM  
Introduction  
Quantity  
Accessory item/  
No.  
KX-TG2511 KX-TG2512 KX-TG2513 KX-TG2524  
KX-TG2521 KX-TG2522 KX-TG2523  
Part number  
2
Telephone line  
cord/PNJA1037Z  
(for U.K.)  
1
1
1
1
3
Rechargeable  
2
4
6
8
batteries  
/
HHR-55AAAB or  
N4DHYYY00005  
4
5
Handset cover  
1
2
1
3
2
4
3
Charger  
*1 See page 4 for replacement battery information.  
*2 The handset cover comes attached to the handset.  
*3 PNLC1010ZM: Metallic grey  
PNLC1010ZT: Titanium black  
1
2
3
4
5
Additional/replacement accessories  
Please contact your nearest Panasonic dealer for sales information.  
Accessory item Model number  
Rechargeable  
batteries  
P03P or HHR-4NGE  
Battery type:  
– Nickel metal hydride (Ni-MH)  
– 2 x AAA (R03) size for each handset  
KX-A272  
DECT repeater  
*1 Replacement batteries may have a different capacity from that of the supplied  
batteries.  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
4
             
TG251x_2xE(e).book Page 5 Monday, January 25, 2010 3:09 PM  
Introduction  
Sales and support information  
Customer Care Centre  
L For customers within the U.K.: 0844 844 3898  
L For customers within the Republic of Ireland: 01289 8333  
L Visit our website for product information: www.panasonic.co.uk  
Direct Sales at Panasonic U.K.  
L Order accessory and consumable items for your product with ease and confidence  
by phoning our Customer Care Centre Monday - Thursday 9:00am - 5:30pm,  
Friday 9:30am - 5:30pm (Excluding public holidays).  
L Or go on line through our Internet Accessory ordering application at  
L Most major credit and debit cards accepted.  
L All enquiries transactions and distribution facilities are provided directly by  
Panasonic U.K. Ltd.  
L It couldn’t be simpler!  
L Also available through our Internet is direct shopping for a wide range of finished  
products, take a browse on our website for further details.  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
5
TG251x_2xE(e).book Page 6 Monday, January 25, 2010 3:09 PM  
Introduction  
General information  
L This equipment is designed for use on the U.K. and Republic of Ireland analogue  
telephone network.  
L In the event of problems, you should contact your equipment supplier in the first  
instance.  
Declaration of Conformity:  
L Panasonic System Networks Co., Ltd. declares that this equipment is in  
compliance with the essential requirements and other relevant provisions of Radio  
& Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC.  
Declarations of Conformity for the relevant Panasonic products described in this  
manual are available for download by visiting:  
Contact to Authorised Representative:  
Panasonic Testing Centre  
Panasonic Marketing Europe GmbH  
Winsbergring 15, 22525 Hamburg, Germany  
For your future reference  
We recommend keeping a record of the following information to assist with any repair  
under warranty.  
Serial No.  
Date of purchase  
(found on the bottom of the base unit)  
Name and address of dealer  
Attach your purchase receipt here.  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
6
 
TG251x_2xE(e).book Page 7 Monday, January 25, 2010 3:09 PM  
Important Information  
Operating safeguards  
For your safety  
L Unplug the product from power outlets  
before cleaning. Do not use liquid or  
aerosol cleaners.  
To prevent severe injury and loss of  
life/property, read this section carefully before  
using the product to ensure proper and safe  
operation of your product.  
L Do not disassemble the product.  
L Do not spill liquids (detergents, cleansers,  
etc.) onto the telephone line cord plug, or  
allow it to become wet at all. This may  
cause a fire. If the telephone line cord plug  
becomes wet, immediately pull it from the  
telephone wall jack, and do not use.  
WARNING  
Power connection  
Medical  
L Use only the power source marked on the  
product.  
L Consult the manufacturer of any personal  
medical devices, such as pacemakers or  
hearing aids, to determine if they are  
adequately shielded from external RF  
(radio frequency) energy. (The product  
operates in the frequency range of 1.88  
GHz to 1.90 GHz, and the RF transmission  
power is 250 mW (max.).)  
L Do not overload power outlets and  
extension cords. This can result in the risk  
of fire or electric shock.  
L Completely insert the AC adaptor/power  
plug into the power outlet. Failure to do so  
may cause electric shock and/or excessive  
heat resulting in a fire.  
L Regularly remove any dust, etc. from the  
AC adaptor/power plug by pulling it from the  
power outlet, then wiping with a dry cloth.  
Accumulated dust may cause an insulation  
defect from moisture, etc. resulting in a fire.  
L Unplug the product from power outlets if it  
emits smoke, an abnormal smell, or makes  
an unusual noise. These conditions can  
cause fire or electric shock. Confirm that  
smoke has stopped emitting and contact an  
authorised service centre.  
L Do not use the product in health care  
facilities if any regulations posted in the  
area instruct you not to do so. Hospitals or  
health care facilities may be using  
equipment that could be sensitive to  
external RF energy.  
CAUTION  
Installation and location  
L Unplug from power outlets and never touch  
the inside of the product if its casing has  
been broken open.  
L Never touch the plug with wet hands.  
Danger of electric shock exists.  
L Never install telephone wiring during an  
electrical storm.  
L Never install telephone line jacks in wet  
locations unless the jack is specifically  
designed for wet locations.  
L Never touch uninsulated telephone wires or  
terminals unless the telephone line has  
been disconnected at the network interface.  
L Use caution when installing or modifying  
telephone lines.  
Installation  
L To prevent the risk of fire or electrical shock,  
do not expose the product to rain or any  
type of moisture.  
L Do not place or use this product near  
automatically controlled devices such as  
automatic doors and fire alarms. Radio  
waves emitted from this product may cause  
such devices to malfunction resulting in an  
accident.  
L Do not allow the AC adaptor or telephone  
line cord to be excessively pulled, bent or  
placed under heavy objects.  
L The AC adaptor is used as the main  
disconnect device. Ensure that the AC  
outlet is installed near the product and is  
easily accessible.  
L This product is unable to make calls when:  
– the handset batteries need recharging or  
have failed.  
– there is a power failure.  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
7
   
TG251x_2xE(e).book Page 8 Monday, January 25, 2010 3:09 PM  
Important Information  
Battery  
For best performance  
L We recommend using the batteries noted  
on page 4. USE ONLY rechargeable Ni-  
MH batteries AAA (R03) size.  
Base unit location/avoiding noise  
L Do not mix old and new batteries.  
The base unit and other compatible Panasonic  
units use radio waves to communicate with  
each other.  
L For maximum coverage and noise-free  
communications, place your base unit:  
L Do not open or mutilate the batteries.  
Released electrolyte from the batteries is  
corrosive and may cause burns or injury to  
the eyes or skin. The electrolyte is toxic and  
may be harmful if swallowed.  
– at a convenient, high, and central  
location with no obstructions between  
the handset and base unit in an indoor  
environment.  
– away from electronic appliances such as  
TVs, radios, personal computers,  
L Exercise care when handling the batteries.  
Do not allow conductive materials such as  
rings, bracelets, or keys to touch the  
batteries, otherwise a short circuit may  
cause the batteries and/or the conductive  
material to overheat and cause burns.  
wireless devices, or other phones.  
L Charge the batteries provided with or  
identified for use with this product only, in  
accordance with the instructions and  
limitations specified in this manual.  
L Only use a compatible base unit (or  
charger) to charge the batteries. Do not  
tamper with the base unit (or charger).  
Failure to follow these instructions may  
cause the batteries to swell or explode.  
– facing away from radio frequency  
transmitters, such as external antennas  
of mobile phone cell stations. (Avoid  
putting the base unit on a bay window or  
near a window.)  
L Coverage and voice quality depends on the  
local environmental conditions.  
L If the reception for a base unit location is not  
satisfactory, move the base unit to another  
location for better reception.  
Environment  
Important safety  
instructions  
L Keep the product away from electrical noise  
generating devices, such as fluorescent  
lamps and motors.  
When using your product, basic safety  
precautions should always be followed to  
reduce the risk of fire, electric shock, and  
injury to persons, including the following:  
1. Do not use this product near water for  
example, near a bathtub, washbowl,  
kitchen sink, or laundry tub, in a wet  
basement or near a swimming pool.  
2. Avoid using a telephone (other than a  
cordless type) during an electrical storm.  
There may be a remote risk of electric  
shock from lightning.  
L The product should be kept free from  
excessive smoke, dust, high temperature,  
and vibration.  
L The product should not be exposed to direct  
sunlight.  
L Do not place heavy objects on top of the  
product.  
L When you leave the product unused for a  
long period of time, unplug the product from  
the power outlet.  
L The product should be kept away from heat  
sources such as radiators, cookers, etc. It  
should not be placed in rooms where the  
temperature is less than 0 °C or greater  
than 40 °C. Damp basements should also  
be avoided.  
L The maximum calling distance may be  
shortened when the product is used in the  
following places: Near obstacles such as  
hills, tunnels, underground, near metal  
objects such as wire fences, etc.  
3. Do not use the telephone to report a gas  
leak in the vicinity of the leak.  
4. Use only the power cord and batteries  
indicated in this manual. Do not dispose of  
batteries in a fire. They may explode.  
Check with local codes for possible special  
disposal instructions.  
SAVE THESE INSTRUCTIONS  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
8
     
TG251x_2xE(e).book Page 9 Monday, January 25, 2010 3:09 PM  
Important Information  
L Operating the product near electrical  
appliances may cause interference. Move  
away from the electrical appliances.  
For more information about collection and  
recycling of old products and batteries, please  
contact your local municipality, your waste  
disposal service or the point of sale where you  
purchased the items.  
Penalties may be applicable for incorrect  
disposal of this waste, in accordance with  
national legislation.  
Routine care  
L Wipe the outer surface of the product  
with a soft moist cloth.  
L Do not use benzine, thinner, or any  
abrasive powder.  
For business users in the European Union  
If you wish to discard electrical and electronic  
equipment, please contact your dealer or  
supplier for further information.  
Other information  
Information on Disposal in other Countries  
outside the European Union  
Notice for product disposal, transfer, or  
return  
These symbols (1, 2, 3) are only valid in the  
European Union. If you wish to discard these  
items, please contact your local authorities or  
dealer and ask for the correct method of  
disposal.  
L This product can store your private/  
confidential information. To protect your  
privacy/confidentiality, we recommend that  
you erase information such as phonebook  
or caller list entries from the memory before  
you dispose of, transfer, or return the  
product.  
Note for the battery symbol  
This symbol (2) might be used in combination  
with a chemical symbol (3). In this case it  
complies with the requirement set by the  
Directive for the chemical involved.  
Information for Users on Collection and  
Disposal of Old Equipment and used  
Batteries  
1
2
3
Specifications  
Standard:  
DECT (Digital Enhanced  
Cordless Telecommunications),  
GAP (Generic Access Profile)  
Frequency range:  
1.88 GHz to 1.90 GHz  
These symbols (1, 2, 3) on the products,  
packaging, and/or accompanying documents  
mean that used electrical and electronic  
products and batteries should not be mixed  
with general household waste.  
RF transmission power:  
Approx. 10 mW (average power per  
channel)  
Power source:  
For proper treatment, recovery and recycling  
of old products and used batteries, please take  
them to applicable collection points, in  
accordance with your national legislation and  
the Directives 2002/96/EC and 2006/66/EC.  
By disposing of these products and batteries  
correctly, you will help to save valuable  
resources and prevent any potential negative  
effects on human health and the environment  
which could otherwise arise from inappropriate  
waste handling.  
220–240 V AC, 50/60 Hz  
Power consumption:  
Base unit*1  
:
Standby: Approx. 0.45 W  
Maximum: Approx. 3.8 W  
Base unit*2  
:
Standby: Approx. 0.5 W  
Maximum: Approx. 3.8 W  
Charger:  
Standby: Approx. 0.2 W  
Maximum: Approx. 3.0 W  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
9
   
TG251x_2xE(e).book Page 10 Monday, January 25, 2010 3:09 PM  
Important Information  
Operating conditions:  
0 °C – 40 °C, 20 % – 80 % relative air  
humidity (dry)  
*1 KX-TG2511/KX-TG2512/KX-TG2513  
*2 KX-TG2521/KX-TG2522/KX-TG2523/  
KX-TG2524  
Note:  
L Design and specifications are subject to  
change without notice.  
L The illustrations in these instructions may  
vary slightly from the actual product.  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
10  
   
TG251x_2xE(e).book Page 11 Monday, January 25, 2010 3:09 PM  
Getting Started  
Battery installation  
L USE ONLY Ni-MH batteries AAA  
(R03) size.  
Setting up  
Connections  
L Use only the supplied Panasonic AC  
L Do NOT use Alkaline/Manganese/Ni-  
Cd batteries.  
L Confirm correct polarities (S, T).  
adaptor PQLV219E.  
Base unit  
Press plug firmly.  
“Click”  
Hook  
Rechargeable Ni-MH ONLY  
Use only the supplied  
telephone line cord.  
(DSL/ADSL filter*)  
To telephone line  
(220-240 V AC,  
50/60 Hz)  
L When the language selection is  
displayed, see page 14.  
Correct  
Wrong  
Battery charge  
Charge for about 7 hours.  
L When the batteries are fully charged,  
Fully chargedis displayed.  
*DSL/ADSL filter (not supplied) is  
required if you have DSL/ADSL service.  
Charger  
Confirm Charging”  
is displayed.  
Hooks  
(220-240 V AC,  
50/60 Hz)  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
11  
           
TG251x_2xE(e).book Page 12 Monday, January 25, 2010 3:09 PM  
Getting Started  
Battery level  
Note when setting up  
Icon  
Battery level  
High  
5
6
Note for connections  
Medium  
L The AC adaptor must remain  
connected at all times. (It is normal for  
the adaptor to feel warm during use.)  
L The AC adaptor should be connected  
to a vertically oriented or floor-  
mounted AC outlet. Do not connect  
the AC adaptor to a ceiling-mounted  
AC outlet, as the weight of the adaptor  
may cause it to become disconnected.  
7
Low  
074  
Needs charging.  
Panasonic Ni-MH battery  
performance (supplied batteries)  
Operation  
Operating time  
In continuous  
use  
18 hours max.  
During a power failure  
The unit will not work during a power  
failure. We recommend connecting a  
corded-type telephone (without AC  
adaptor) to the same telephone line or to  
the same telephone line jack using a T-  
adaptor. Your Panasonic sales shop can  
offer you more information about  
connection possibilities.  
Not in use  
(standby)  
170 hours max.  
Note:  
L It is normal for batteries not to reach  
full capacity at the initial charge.  
Maximum battery performance is  
reached after a few complete cycles of  
charge/discharge (use).  
Note for battery installation  
L Actual battery performance depends  
on usage and ambient environment.  
L Even after the handset is fully  
charged, the handset can be left on  
the base unit or charger without any ill  
effect on the batteries.  
L Use the supplied rechargeable  
batteries. For replacement, we  
recommend using the Panasonic  
rechargeable batteries noted on page  
L The battery level may not be  
displayed correctly after you replace  
the batteries. In this case, place the  
handset on the base unit or charger  
and let it charge for at least 7 hours.  
L Wipe the battery ends (S, T) with a  
dry cloth.  
L Avoid touching the battery ends  
(S, T) or the unit contacts.  
Note for battery charge  
L It is normal for the handset to feel  
warm during charging.  
L Clean the charge contacts of the  
handset, base unit, and charger with a  
soft and dry cloth once a month. Clean  
more often if the unit is exposed to  
grease, dust, or high humidity.  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
12  
       
TG251x_2xE(e).book Page 13 Monday, January 25, 2010 3:09 PM  
Getting Started  
A Navigator key  
{^}, {V}, {<}, or {>}: Scroll through  
various lists and items.  
Controls  
? (Volume: {^} or {V}): Adjust the  
receiver or speaker volume while  
talking.  
Handset  
{<} (y: Caller list): View the caller list.  
{>} (R: Redial): View the redial list.  
F
Base unit  
G
H
A
B
A
B
I
J
C
D
K
E
L
M
L Model shown is KX-TG2511.  
A
A {x} (Locator)  
B Charge contacts  
A Speaker  
B {k/C} (Phonebook/Clear)  
C {C} (Talk)  
D {s} (Speakerphone)  
E Dial keypad  
Display  
Handset display items  
F Receiver  
G Display  
Item  
Meaning  
H {j/OK} (Menu/OK)  
I {T/P} (Mute/Pause)  
J {ic} (Off/Power)  
K {ECO/R}  
w
Within range of a  
base unit  
L When flashing  
slowly:  
Handset is  
searching for base  
ECO: Eco mode shortcut key  
R: Recall/Flash  
L Microphone  
M Charge contacts  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
13  
   
TG251x_2xE(e).book Page 14 Monday, January 25, 2010 3:09 PM  
Getting Started  
Item  
Meaning  
Power off  
L
Paging, intercom  
mode.  
Press {ic} for about 2 seconds.  
k
Handset is on an  
outside call.  
L When flashing  
slowly:  
Initial settings  
Symbol meaning:  
Example: {V}/{^}: Off”  
The call is put on  
hold.  
Press {V} or {^} to select the words  
in quotations.  
L When flashing  
rapidly:  
An incoming call is  
now being  
received.  
Display language  
Important:  
ECO  
The base unit  
transmission power is  
set to Low. (page  
L When the language selection is  
displayed after installing the  
batteries for the first time, perform  
u
Answering system is  
1
2
{j/OK}  
5
Battery level  
{V}/{^}: Handset Setupi  
{j/OK}  
[P]  
Privacy mode is on.  
3
4
5
{V}/{^}: Display Setupi  
{j/OK}  
0
New voice mail  
message received.  
{V}/{^}: Select Languagei  
{j/OK}  
[IN USE]  
Someone is using the  
{V}/{^}: Select your desired  
language. i {j/OK} i {ic}  
line.  
*1 KX-TG2521/KX-TG2522/  
KX-TG2523/KX-TG2524  
*2 Voice mail subscribers only  
*3 KX-TG2512/KX-TG2513/  
KX-TG2522/KX-TG2523/KX-TG2524  
Note:  
L If you select a language you cannot  
read: {ic} i {j/OK} i {^}  
3 times i {j/OK} i {V} 2 times  
i {j/OK} 2 times i  
{V}/{^}: Select your desired  
language. i {j/OK} i {ic}  
Turning the power  
on/off  
Power on  
Press {ic} for about 1 second.  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
14  
                   
TG251x_2xE(e).book Page 15 Monday, January 25, 2010 3:09 PM  
Getting Started  
– When the one touch eco mode is off:  
Normalis temporarily displayed  
and ECOgoes off from the handset  
display.  
Date and time  
1
2
{j/OK}  
{V}/{^}: Handset Setupi  
{j/OK}  
Note:  
L When there is another cordless phone  
nearby and it is in use, the base unit  
transmission power may not be  
reduced.  
3
4
{V}/{^}: Set Date & Timei  
{j/OK}  
Enter the current date, month, and  
year.  
Example: 15 July, 2010  
{1}{5} {0}{7} {1}{0}  
L Activating one touch eco mode  
reduces the range of the base unit in  
standby mode.  
5
Enter the current hour and minute.  
Example: 9:30  
{0}{9} {3}{0}  
L If you set the repeater mode to On”  
(page 22), one touch eco mode is  
cancelled.  
L You can select 24-hour or 12-hour  
clock format (AMor PM) by  
pressing {*}.  
6
{j/OK} i {ic}  
Note:  
L To correct a digit, press {<} or {>} to  
move the cursor to the digit, then  
make the correction.  
L The date and time may be incorrect  
after a power failure. In this case, set  
the date and time again.  
One touch eco mode  
The {ECO/R} button on the handset  
enables you to activate the eco function  
with one touch.  
By activating eco mode, your unit can  
reduce the base unit transmission power  
by up to 90% in standby mode.  
You can turn on/off one touch eco mode  
by just pressing {ECO/R}. The default  
setting is Normal.  
– When the one touch eco mode is on:  
Lowis temporarily displayed and  
ECOis shown on the handset  
display.  
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15  
         
TG251x_2xE(e).book Page 16 Monday, January 25, 2010 3:09 PM  
Making/Answering Calls  
3
{V}/{^}: Yesi {j/OK} i  
{ic}  
Making calls  
Pause (for PBX/long distance service  
users)  
1
Lift the handset and dial the phone  
number.  
A pause is sometimes required when  
making calls using a PBX or long  
distance service. When storing a calling  
card access number and/or PIN in the  
phonebook, a pause is also needed  
L To correct a digit, press {k/C}.  
2
3
{C}  
When you finish talking, press  
{ic} or place the handset on the  
base unit or charger.  
Example: If you need to dial the line  
access number “0” when making outside  
calls with a PBX:  
Using the speakerphone  
1
Dial the phone number and press  
{s}.  
1
2
{0} i {T/P}  
L Speak alternately with the other  
party.  
Dial the phone number. i {C}  
Note:  
2
When you finish talking, press  
{ic}.  
L A 3 second pause is inserted each  
time {T/P} is pressed. Repeat as  
needed to create longer pauses.  
Note:  
L For best performance, use the  
speakerphone in a quiet environment.  
L To switch back to the receiver, press  
{C}.  
Answering calls  
1
Lift the handset and press {C} or  
{s} when the unit rings.  
L You can also answer the call by  
pressing any dial key from {0} to  
{9}, {*}, or {#}. (Any key  
answer feature)  
Adjusting the receiver or speaker  
volume  
Press {^} or {V} repeatedly while  
talking.  
Making a call using the redial list  
The last 10 phone numbers dialled are  
stored in the redial list (each 24 digits  
max.).  
2
When you finish talking, press  
{ic} or place the handset on the  
base unit or charger.  
1
2
{>} (R)  
Auto talk  
{V}/{^}: Select the desired phone  
number.  
You can answer calls simply by lifting the  
handset off the base unit or charger. You  
do not need to press {C}. To turn this  
feature on, see page 21.  
3
{C}  
Erasing a number in the redial list  
Adjusting the handset ringer volume  
Press {^} or {V} repeatedly to select the  
desired volume while the handset is  
ringing for an incoming call.  
1
2
{>} (R)  
{V}/{^}: Select the desired phone  
number. i {j/OK} 2 times  
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TG251x_2xE(e).book Page 17 Monday, January 25, 2010 3:09 PM  
Making/Answering Calls  
Note:  
Note:  
L You can also program the handset  
ringer volume beforehand (page 21).  
L To change the recall/flash time, see  
For call waiting or Call Waiting  
Caller ID service users  
Useful features during  
a call  
To use call waiting, you must first  
subscribe to call waiting from your  
service provider/telephone company.  
This feature allows you to receive calls  
while you are already talking on the  
phone. If you receive a call while on the  
phone, you will hear a call waiting tone.  
If you subscribe to both Caller ID and  
Call Waiting with Caller ID services,  
the 2nd caller’s information is displayed  
after you hear the call waiting tone on the  
handset.  
Hold  
This feature allows you to put an outside  
call on hold.  
1
2
3
Press {j/OK}, during an outside call.  
{V}/{^}: Holdi {j/OK}  
To release hold, press {C}.  
L Another handset user can take  
the call by pressing {C}.  
(KX-TG2512/KX-TG2513/  
KX-TG2522/KX-TG2523/  
KX-TG2524)  
1
Press {ECO/R} to answer the 2nd  
call.  
2
To switch between calls, press  
{ECO/R}.  
Note:  
L If a call is kept on hold for more than 9  
minutes, the call rings at your handset  
again. After 1 additional minute on  
hold, the call is disconnected.  
L If another phone is connected to the  
same line (page 12), you can also take  
the call by lifting its handset.  
Note:  
L Please contact your service  
provider/telephone company for  
details and availability of this service  
in your area.  
Call share  
Available for:  
KX-TG2512/KX-TG2513/  
KX-TG2522/KX-TG2523/KX-TG2524  
Mute  
While mute is turned on, you can hear  
the other party, but the other party  
cannot hear you.  
You can join an existing outside call.  
To join the conversation, press {C}  
when the other handset is on an outside  
call.  
1
2
Press {T/P} during conversation.  
To return to the conversation, press  
{T/P} again.  
Note:  
L To prevent other users from joining  
your conversations with outside  
callers, turn the privacy mode on  
Recall/flash  
{ECO/R} allows you to use the special  
features of your host PBX such as  
transferring an extension call, or  
accessing optional telephone services.  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
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TG251x_2xE(e).book Page 18 Monday, January 25, 2010 3:09 PM  
Phonebook  
2
Press the dial key ({0} to {9}) which  
contains the character you are  
Handset phonebook  
searching for (page 33).  
L Press the same dial key  
The phonebook allows you to make calls  
without having to dial manually. You can  
add 50 names and phone numbers.  
repeatedly to display the first  
entry corresponding to each  
character located on that dial key.  
L If there is no entry corresponding  
to the character you selected, the  
next entry is displayed.  
Adding entries  
1
2
{k/C} i {j/OK}  
{V}/{^}: New Entryi  
{j/OK}  
3
4
{V}/{^}: Scroll through the  
phonebook if necessary.  
3
Enter the party’s name (16  
characters max.). i {j/OK}  
L You can change the character  
entry mode by pressing {T/P}  
{C}  
Editing entries  
1
Find the desired entry (page 18).  
i {j/OK}  
4
5
Enter the party’s phone number (24  
digits max.). i {j/OK}  
2
3
{V}/{^}: Editi {j/OK}  
Edit the name if necessary (16  
characters max.; page 33). i  
{j/OK}  
{V}/{^}: Savei {j/OK}  
L To add other entries, repeat from  
4
Edit the phone number if necessary  
(24 digits max.). i {j/OK}  
6
{ic}  
5
6
{V}/{^}: Savei {j/OK}  
Finding and calling a  
phonebook entry  
{ic}  
Erasing entries  
Scrolling through all entries  
1
Find the desired entry (page 18).  
i {j/OK}  
1
2
{k/C}  
{V}/{^}: Select the desired entry.  
L You can scroll through the  
phonebook entry by pressing and  
holding {V} or {^}.  
2
3
{V}/{^}: Erasei {j/OK}  
{V}/{^}: Yesi {j/OK} i  
{ic}  
3
{C}  
Searching by first character  
1
{k/C}  
L Change the character entry mode  
if necessary:  
{T/P} i {V}/{^}: Select the  
character entry mode. i  
{j/OK}  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
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TG251x_2xE(e).book Page 19 Monday, January 25, 2010 3:09 PM  
Phonebook  
Copying phonebook  
entries  
Available for:  
KX-TG2522/KX-TG2523/KX-TG2524  
You can copy phonebook entries  
between 2 handsets.  
Copying an entry  
1
Find the desired entry (page 18).  
i {j/OK}  
2
3
{V}/{^}: Copyi {j/OK}  
Enter the handset number you wish  
to send the phonebook entry to.  
L When an entry has been copied,  
Completedis displayed.  
L To continue copying another  
entry: {V}/{^}: Yesi  
{j/OK} i Find the desired  
entry. i {j/OK}  
4
{ic}  
Copying all entries  
1
2
3
{k/C} i {j/OK}  
{V}/{^}: Copy Alli {j/OK}  
Enter the handset number you wish  
to send the phonebook entry to.  
L When all entries have been  
copied, Completedis  
displayed.  
4
{ic}  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
19  
   
TG251x_2xE(e).book Page 20 Monday, January 25, 2010 3:09 PM  
Programming  
Programmable settings  
You can customise the unit by programming the following features using the handset.  
Programming by scrolling through the display menus  
1
2
3
{j/OK}  
Press {V} or {^} to select the desired main menu. i {j/OK}  
Press {V} or {^} to select the desired item in sub-menu 1. i {j/OK}  
L In some cases, you may need to select from sub-menu 2. i {j/OK}  
4
Press {V} or {^} to select the desired setting. i {j/OK}  
L This step may vary depending on the feature being programmed.  
L To exit the operation, press {ic}.  
Note:  
L In the following table, < > indicates the default settings.  
Main menu  
Sub-menu 1  
Sub-menu 2  
Page  
Caller List  
Answer System  
(KX-TG2521/  
KX-TG2522/  
KX-TG2523/  
KX-TG2524)  
Play New Msg.  
(Msg:message)  
Play All Msg.  
Erase All Msg.  
Greeting  
Start REC  
Play Greeting  
Default  
Settings  
Remote Code  
Number of Rings  
<4 Rings>  
Recording Time  
<3 Minutes>  
Call Screening  
<On>  
Answer On  
Answer Off  
Intercom  
Ph.Book Setup  
(Ph.Book:phonebook)  
New Entry  
Copy All  
(KX-TG2521/  
KX-TG2522/  
KX-TG2523/  
KX-TG2524)  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
20  
   
TG251x_2xE(e).book Page 21 Monday, January 25, 2010 3:09 PM  
Programming  
Main menu  
Sub-menu 1  
Sub-menu 2  
Page  
Handset Setup  
Set Date & Time  
Ringer Setup  
Ringer Volume  
<Maximum>  
Ringtone  
<Ringtone 1>  
Display Setup  
Select Language  
<English>  
Contrast  
<Level 3>  
Register H.set  
(H.set:handset)  
Keytones  
<On>  
Auto Talk  
<Off>  
Base Unit Setup  
Recall/Flash  
<100 msec.>  
Privacy Mode  
<Off>  
Base Unit PIN  
Repeater Mode  
<Off>  
*1 If you program these settings using one of the handsets, you do not need to  
program the same item using another handset. (KX-TG2512/KX-TG2513/  
KX-TG2522/KX-TG2523/KX-TG2524)  
*2 Single handset models: Although the handset displays these items, these features  
are not available for this model.  
*3 When the ringer volume is turned off, Ring Offis displayed and the handset  
does not ring for outside calls.  
However even when the ringer volume is set to off, the handset still rings for  
intercom calls (page 32) and paging (page 32).  
*4 If you select one of the melody ringer tones, the ringer tone continues to play for  
several seconds even if the caller has already hung up. You may either hear a dial  
tone or no one on the line when you answer the call.  
*5 The preset melodies in this product are used with permission of © 2007  
Copyrights Vision Inc.  
*6 Turn this feature off if you prefer not to hear key tones while you are dialling or  
pressing any keys, including confirmation tones and error tones.  
*7 If you subscribe to a Caller ID service and want to view the caller’s information  
after lifting up the handset to answer a call, turn off this feature.  
*8 The recall/flash time depends on your telephone exchange or host PBX. Contact  
your PBX supplier if necessary.  
*9 To prevent other users from joining your conversations with outside callers, turn  
this feature on.  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
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TG251x_2xE(e).book Page 22 Monday, January 25, 2010 3:09 PM  
Programming  
Special programming  
Increasing the range of the  
base unit  
You can increase the signal range of the  
base unit by using a DECT repeater.  
Please use only the Panasonic DECT  
repeater noted on page 4. Contact your  
Panasonic dealer for details.  
Important:  
L Before registering the repeater to this  
base unit, you must turn the repeater  
mode on.  
L Do not use more than one repeater at  
a time.  
Setting the repeater mode  
1
2
{j/OK}  
{V}/{^}: Base Unit Setupi  
{j/OK}  
3
4
{V}/{^}: Repeater Modei  
{j/OK}  
{V}/{^}: Select the desired setting.  
i {j/OK} i {ic}  
Note:  
L After turning the repeater mode on or  
off, w flashes on the handset  
momentarily. This is normal and the  
handset can be used once w stops  
flashing.  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
22  
       
TG251x_2xE(e).book Page 23 Monday, January 25, 2010 3:09 PM  
Caller ID Service  
Phonebook name display  
Using Caller ID service  
Important:  
L This unit is Caller ID compatible. To  
use Caller ID features, you must  
subscribe to a Caller ID service.  
Contact your service provider/  
telephone company for details.  
When caller information is received and  
it matches a phone number stored in the  
phonebook, the stored name in the  
phonebook is displayed and logged in  
the caller list.  
Caller list  
Important:  
L Only 1 person can access the caller  
list at a time. (KX-TG2512/  
KX-TG2513/KX-TG2522/  
KX-TG2523/KX-TG2524)  
L Make sure the unit’s date and time  
setting is correct (page 15).  
Caller ID features  
When an outside call is being received,  
the caller’s phone number is displayed.  
Caller information for the last 50 callers  
is logged in the caller list from the most  
recent call to the oldest.  
L If the unit cannot receive caller  
information, the following is displayed:  
Out of Area: The caller dials  
from an area which does not  
provide a Caller ID service.  
Viewing the caller list and  
calling back  
Private Caller: The caller  
requests not to send caller  
information.  
1
2
{<} (y)  
Press {V} to search from the most  
recent call, or press {^} to search  
from the oldest call.  
L If the unit is connected to a PBX  
system, caller information may not be  
properly received. Contact your PBX  
supplier.  
3
To call back, press {C}.  
To exit, press {ic}.  
Note:  
Missed calls  
L If the entry has already been viewed  
or answered:  
If a call is not answered, the unit treats it  
as a missed call and Missed Callis  
displayed. This lets you know if you  
should view the caller list to see who  
called while you were away.  
Qis displayed.  
(KX-TG2511/KX-TG2521)  
Qis displayed, even if it was  
viewed or answered using another  
handset. (KX-TG2512/  
KX-TG2513/KX-TG2522/  
KX-TG2523/KX-TG2524)  
Note:  
L Even when there are unviewed  
missed calls, Missed Call”  
disappears from the standby display if  
the following operation is performed  
by one of the registered handsets:  
– Being replaced on the base unit or  
charger.  
Editing a caller’s phone  
number before calling back  
1
{<} (y)  
– Pressing {ic}.  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
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TG251x_2xE(e).book Page 24 Monday, January 25, 2010 3:09 PM  
Caller ID Service  
2
3
4
{V}/{^}: Select the desired entry.  
i {j/OK}  
{V}/{^}: Edit and Calli  
{j/OK}  
Edit the number.  
L Press dial key ({0} to {9}) to add,  
{k/C} to delete.  
5
{C}  
Erasing caller information  
1
2
{<} (y)  
{V}/{^}: Select the desired entry.  
i {j/OK}  
3
4
{V}/{^}: Eraseor Erase All”  
i {j/OK}  
{V}/{^}: Yesi {j/OK} i  
{ic}  
Storing caller information to  
the phonebook  
1
2
{<} (y)  
{V}/{^}: Select the desired entry.  
i {j/OK}  
3
4
{V}/{^}: Add Phonebooki  
{j/OK}  
To store the name, continue from  
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24  
TG251x_2xE(e).book Page 25 Monday, January 25, 2010 3:09 PM  
Answering System  
– If you recorded your own greeting  
message, the same message is still  
announced to callers even though  
their messages are not recorded.  
Answering system  
Available for:  
KX-TG2521/KX-TG2522/  
KX-TG2523/KX-TG2524  
Turning the answering  
system on/off  
The answering system can answer and  
record calls for you when you are  
unavailable to answer the phone.  
You can also set the unit to play a  
greeting message but not to record  
caller messages by selecting  
The answering system is preset to on.  
1
2
{j/OK}  
{V}/{^}: Answer Systemi  
{j/OK}  
Greeting Onlyas the recording  
3
{V}/{^}: Select Answer Onor  
Answer Off. i {j/OK} i  
{ic}  
Important:  
L Only 1 person can access the  
answering system (listen to  
messages, record a greeting  
message, etc.) at a time.  
(KX-TG2522/KX-TG2523/  
KX-TG2524)  
Note:  
L When the answering system is turned  
on, u is displayed.  
L When callers leave messages, the  
unit records the day and time of each  
message. Make sure the date and  
time have been set correctly (page  
Call screening  
While a caller is leaving a message, you  
can listen to the call through the  
handset’s speaker. To adjust the  
speaker volume, press {^} or {V}  
repeatedly. You can answer the call by  
pressing {C} on the handset. Call  
screening can be set for each handset.  
The default setting is On.  
Memory capacity (including  
your greeting message)  
The total recording capacity is about 20  
minutes. A maximum of 64 messages  
can be recorded.  
1
2
{j/OK}  
{V}/{^}: Answer Systemi  
{j/OK}  
Note:  
L If message memory becomes full,  
Messages Fullis shown on the  
handset display.  
3
4
{V}/{^}: Settingsi {j/OK}  
{V}/{^}: Call Screeningi  
{j/OK}  
L When the message memory becomes  
full:  
5
{V}/{^}: Select the desired setting.  
i {j/OK} i {ic}  
– If you use the pre-recorded greeting  
message, the unit automatically  
switches to another pre-recorded  
greeting message asking callers to  
call again later.  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
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TG251x_2xE(e).book Page 26 Monday, January 25, 2010 3:09 PM  
Answering System  
Resetting to a pre-recorded greeting  
Greeting message  
When the unit answers a call, a greeting  
message is played to callers.  
You can use either:  
message  
If you want to use a pre-recorded  
greeting message once you record your  
own greeting message, you need to  
erase your own greeting message.  
– your own greeting message  
– pre-recorded greeting message  
1
2
{j/OK}  
{V}/{^}: Answer Systemi  
{j/OK}  
Recording your greeting  
message  
You can record your own greeting  
message.  
3
4
{V}/{^}: Greetingi {j/OK}  
{V}/{^}: Defaulti {j/OK}  
2 times  
5
{ic}  
1
2
{j/OK}  
{V}/{^}: Answer Systemi  
{j/OK}  
Playing back the greeting  
message  
3
4
{V}/{^}: Greetingi {j/OK}  
1
2
{j/OK}  
{V}/{^}: Start RECi  
{j/OK}  
{V}/{^}: Answer Systemi  
{j/OK}  
5
6
{V}/{^}: Yesi {j/OK}  
3
4
{V}/{^}: Greetingi {j/OK}  
After a beep sounds, hold the  
handset about 20 cm away and  
speak clearly into the microphone (2  
minutes and 30 seconds max.).  
{V}/{^}: Play Greetingi  
{j/OK}  
5
{ic}  
7
8
Press {j/OK} to stop recording.  
{ic}  
Listening to messages  
Using a pre-recorded greeting  
message  
The unit provides 2 pre-recorded  
greeting messages:  
When new messages have been  
recorded, Messagesis displayed on  
the handset with the total number of new  
messages.  
– If you erase or do not record your own  
greeting message, the unit plays a  
pre-recorded greeting asking callers  
to leave a message.  
1
2
{j/OK}  
{V}/{^}: Answer Systemi  
{j/OK}  
– If the message recording time (page  
30) is set to Greeting Only,  
callers’ messages are not recorded  
and the unit plays a different pre-  
recorded greeting message asking  
callers to call again.  
3
4
{V}/{^}: Select Play New Msg.”  
or Play All Msg.. i {j/OK}  
When finished, press {ic}.  
Note:  
L To switch to the receiver, press {C}.  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
26  
               
TG251x_2xE(e).book Page 27 Monday, January 25, 2010 3:09 PM  
Answering System  
L If Messages Fullis shown on the  
display, Messagesand the total  
number of new messages are not  
displayed.  
*1 If pressed within the first 5 seconds of  
a message, the previous message is  
played.  
*2 To resume playback:  
{V}/{^}: Playi {j/OK}  
Operating the answering  
system  
{j/OK} i {V}/{^}: Answer  
Calling back (Caller ID  
subscribers only)  
Systemi {j/OK}  
If caller information is received for the  
call, you can call the caller back while  
listening to a message.  
Key  
Operation  
{^} or {V}  
Adjust the receiver  
or speaker volume  
(during playback)  
1
2
Press {j/OK} during playback.  
{V}/{^}: Call Backi  
{j/OK}  
{1} or {<}  
{2} or {>}  
{3}  
Repeat message  
(during playback)  
Editing the number before calling  
back  
Skip message  
(during playback)  
1
2
Press {j/OK} during playback.  
Enter the  
Settingsmenu  
{V}/{^}: Edit and Calli  
{j/OK}  
{4}  
{5}  
{6}  
Play new messages  
Play all messages  
3
Edit the number. i {C}  
Play greeting  
message  
Erasing all messages  
1
2
{j/OK}  
{7}{6}  
Record greeting  
message  
{V}/{^}: Answer Systemi  
{j/OK}  
{8}  
Turn answering  
system on  
3
4
{V}/{^}: Erase All Msg.i  
{j/OK}  
{j/OK}  
Pause message  
{V}/{^}: Yesi {j/OK} i  
{ic}  
{9}  
Stop recording  
Stop playback  
{0}  
Turn answering  
system off  
Remote operation  
{*}{4}  
Erase currently  
playing message  
Using a touch-tone phone, you can call  
your phone number from outside and  
access the unit to listen to messages or  
change answering system settings. The  
unit’s voice guidance prompts you to  
press certain dial keys to perform  
different operations.  
{*}{5}  
Erase all messages  
{*}{6}  
Reset to a pre-  
recorded greeting  
message  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
27  
                 
TG251x_2xE(e).book Page 28 Monday, January 25, 2010 3:09 PM  
Answering System  
Note:  
Remote access code  
L You can also leave a message just as  
any outside caller can. After the  
greeting message starts, press {*} to  
skip the greeting message and record  
your message after the beep.  
A 3-digit remote access code must be  
entered when operating the answering  
system remotely. This code prevents  
unauthorised parties from listening to  
your messages remotely.  
Important:  
Voice guidance  
L In order to operate the answering  
system remotely, you must first set a  
remote access code.  
During remote operation, the unit’s voice  
guidance starts and prompts you to  
press {1} to perform a specific  
operation, or press {2} to listen to more  
available operations.  
1
2
{j/OK}  
{V}/{^}: Answer Systemi  
{j/OK}  
Note:  
L If you do not press any dial keys within  
10 seconds after a voice guidance  
prompt, the unit disconnects your call.  
3
4
{V}/{^}: Settingsi {j/OK}  
{V}/{^}: Remote Codei  
{j/OK}  
5
To turn on remote operation, enter  
the desired 3-digit remote access  
code.  
Remote commands  
You can press dial keys to access  
certain answering system functions  
without waiting for the voice guidance to  
prompt you.  
6
{j/OK} i {ic}  
Deactivating remote operation  
Key  
Operation  
{1}  
Repeat message  
(during playback)  
L The entered remote access code is  
deleted.  
{2}  
Skip message  
(during playback)  
{4}  
{5}  
{6}  
{7}  
{9}  
Play new messages  
Play all messages  
Using the answering system  
remotely  
Play greeting message  
Record greeting message  
1
Dial your phone number from a  
touch-tone phone.  
Stop recording  
Stop playback  
2
After the greeting message starts,  
enter your remote access code.  
L The unit announces the number of  
new messages.  
{0}  
Turn answering system off  
{*}{4}  
Erase currently playing  
message  
3
4
Follow the voice guidance prompts  
as necessary or control the unit  
using remote commands (page 28).  
{*}{5}  
Erase all messages  
{*}{6}  
Reset to a pre-recorded  
greeting message (during  
greeting message  
playback)  
When finished, hang up.  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
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Answering System  
from outside to listen to new messages  
(page 28), you know that there are no  
new messages when the phone rings for  
the 3rd time. You can then hang up  
without being charged for the call.  
Key  
Operation  
{*}{#}  
End remote operation  
(or hang up)  
*1 If pressed within the first 5 seconds of  
a message, the previous message is  
played.  
1
2
{j/OK}  
{V}/{^}: Answer Systemi  
{j/OK}  
Turning on the answering  
system remotely  
If the answering system is off, you can  
turn it on remotely.  
3
4
{V}/{^}: Settingsi {j/OK}  
{V}/{^}: Number of Ringsi  
{j/OK}  
5
{V}/{^}: Select the desired setting.  
i {j/OK} i {ic}  
1
2
3
Dial your phone number from a  
touch-tone phone.  
Let the phone ring 20 times.  
For voice mail service subscribers  
To receive voice mail and use answering  
system properly, please note the  
following:  
L A long beep is heard.  
Enter your remote access code  
within 10 seconds after the long  
beep.  
L To use the voice mail service (page  
31) provided by your service provider/  
telephone company rather than the  
unit’s answering system, turn off the  
answering system (page 25).  
L To use this unit’s answering system  
rather than the voice mail service  
provided by your service provider/  
telephone company, please contact  
your service provider/telephone  
company to deactivate your voice mail  
service.  
L The greeting message is played  
back.  
L You can either hang up, or enter  
your remote access code again  
and begin remote operation (page  
Answering system  
settings  
If your service provider/telephone  
company cannot do this:  
– Set this unit’s Number of  
Ringssetting so that this unit’s  
answering system answers calls  
before the voice mail service of your  
service provider/telephone  
company does. It is necessary to  
check the number of rings required  
to activate the voice mail service  
provided by your service  
Number of rings before the  
unit answers a call  
You can change the number of times the  
phone rings Number of Rings”  
before the unit answers a call. You can  
select 2 to 7 rings, or Auto.  
The default setting is 4 Rings.  
Auto: The unit’s answering system  
answers at the end of the 2nd ring when  
new messages have been recorded, or  
at the end of the 5th ring when there are  
no new messages. If you call your phone  
provider/telephonecompanybefore  
changing this setting.  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
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Answering System  
– Change the number of rings of the  
voice mail service so that the  
answering system can answer the  
call first. To do so, contact your  
service provider/telephone  
company.  
Caller’s recording time  
You can change the maximum message  
recording time allowed for each caller.  
You can also select Greeting Only”  
which sets the unit to announce a  
greeting message to callers but not  
record messages. The default setting is  
3 Minutes.  
1
2
{j/OK}  
{V}/{^}: Answer Systemi  
{j/OK}  
3
4
{V}/{^}: Settingsi {j/OK}  
{V}/{^}: Recording Timei  
{j/OK}  
5
{V}/{^}: Select the desired setting.  
i {j/OK} i {ic}  
Note:  
L When you select Greeting Only:  
– If you do not record your own  
message, the unit will play the pre-  
recorded greeting-only message  
asking callers to call again later.  
– If you use your own message,  
record the greeting-only message  
asking callers to call again later  
(page 26).  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
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TG251x_2xE(e).book Page 31 Monday, January 25, 2010 3:09 PM  
Voice Mail Service  
Voice mail service  
Voice mail is an automatic answering  
service offered by your service provider/  
telephone company. After you subscribe  
to this service, your service provider/  
telephone company’s voice mail system  
answers calls for you when you are  
unavailable to answer the phone or  
when your line is busy. Messages are  
recorded by your service provider/  
telephone company, not your telephone.  
When you have new messages, 0 is  
displayed on the handset if message  
indication service is available. Please  
contact your service provider/telephone  
company for details of this service.  
Important:  
L If 0 still remains on the display even  
after you have listened to new  
messages, turn it off by pressing and  
holding {#} for 2 seconds.  
L To use the voice mail service provided  
by your service provider/telephone  
company rather than the unit’s  
answering system, turn off the  
answering system (page 25). For  
details, see page 29.  
(KX-TG2521/KX-TG2522/  
KX-TG2523/KX-TG2524)  
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TG251x_2xE(e).book Page 32 Monday, January 25, 2010 3:09 PM  
Intercom/Locator  
Intercom  
Transferring calls,  
conference calls  
Available for:  
KX-TG2512/KX-TG2513/  
KX-TG2522/KX-TG2523/KX-TG2524  
Available for:  
KX-TG2512/KX-TG2513/  
KX-TG2522/KX-TG2523/KX-TG2524  
Intercom calls can be made between  
handsets.  
Outside calls can be transferred or a  
conference call with an outside party can  
be made between 2 handsets.  
Note:  
L If you receive an outside call while  
talking on the intercom, you hear 2  
tones. To answer the call, press  
{ic}, then press {C}.  
1
During an outside call, press  
{j/OK}.  
2
{V}/{^}: Intercomi {j/OK}  
L k flashes to indicate the outside  
call is on hold.  
L When paging the handset, the paged  
handset beeps for 1 minute.  
Making an intercom call  
3
4
Enter the desired handset number  
you want to transfer to.  
1
2
3
{j/OK}  
Wait for the paged party to answer.  
L If the paged party does not  
answer, press {C} to return to  
the outside call.  
{V}/{^}: Intercomi {j/OK}  
To page a specific handset, enter the  
handset number.  
L To stop paging, press {ic}.  
5
To complete the transfer:  
Press {ic}.  
L The outside call is being routed to  
the destination unit.  
4
When you finish talking, press  
{ic}.  
Answering an intercom call  
To establish a conference call:  
Press {3}.  
1
2
Press {C} to answer the page.  
L To leave the conference, press  
{ic}. The other 2 parties can  
continue the conversation.  
L To put the outside call on hold,  
press {j/OK}. i  
When you finish talking, press  
{ic}.  
{V}/{^}: Holdi {j/OK}  
To resume the conference, press  
{3}.  
Handset locator  
You can locate a misplaced handset by  
pressing {x} on the base unit.  
L All registered handsets beep for 1  
minute.  
Answering a transferred call  
Press {C} to answer the page.  
To stop paging, press it again or {ic}  
on the handset.  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
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Useful Information  
Character entry  
The dial keys are used to enter characters and numbers. Each dial key has multiple  
characters assigned to it. The characters that can be entered depend on the  
– Press {<} or {>} to move the cursor left or right.  
– Press dial keys to enter characters and numbers.  
– Press {k/C} to erase the character or number highlighted by the cursor. Press  
and hold {k/C} to erase all characters or numbers.  
– Press {*} (Aa) to switch between uppercase and lowercase.  
To enter another character located on the same dial key, press {>} to move the  
cursor to the next space, then press the appropriate dial key.  
Character entry modes  
The available character entry modes are Alphabet (ABC), Numeric (0-9), Greek  
(F), Extended 1 (G), Extended 2 (H), and Cyrillic (I). When in these entry  
modes except Numeric, you can select which character is entered by pressing a dial  
key repeatedly.  
When the unit displays the character entry screen:  
{T/P} i {V}/{^}: Select a character entry mode. i {j/OK}  
Note:  
L
in the following tables represents a single space.  
Alphabet character table (ABC)  
Numeric entry table (0-9)  
Greek character table (M)  
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Useful Information  
Extended 1 character table (N)  
L The following are used for both uppercase and lowercase:  
Extended 2 character table (O)  
L The following are used for both uppercase and lowercase:  
Cyrillic character table (P)  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
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TG251x_2xE(e).book Page 35 Monday, January 25, 2010 3:09 PM  
Useful Information  
Error messages  
If the unit detects a problem, one of the following messages is shown on the display.  
Display message  
Cause/solution  
Error  
L Recording was too short. Try again.  
Failed  
L Phonebook copy failed (page 19). Confirm the other  
handset (the receiver) is in standby mode and try  
again.  
Incomplete  
L The receiver’s phonebook memory is full. Erase the  
unnecessary phonebook entries from the other  
handset (the receiver) and try again.  
Memory Full  
L The phonebook memory is full. Erase unnecessary  
Messages Full  
L Message memory is full. Erase unnecessary  
messages (page 27).  
No link to base.  
Reconnect AC  
adaptor.  
L The handset has lost communication with the base  
unit. Move closer to the base unit and try again.  
L Unplug the base unit’s AC adaptor to reset the unit.  
Reconnect the adaptor and try again.  
L The handset’s registration may have been cancelled.  
Re-register the handset (page 40).  
*1 KX-TG2521/KX-TG2522/KX-TG2523/KX-TG2524  
*2 KX-TG2522/KX-TG2523/KX-TG2524  
Troubleshooting  
If you still have difficulties after following the instructions in this section, disconnect  
the base unit’s AC adaptor and turn off the handset, then reconnect the base unit’s  
AC adaptor and turn on the handset.  
General use  
Problem  
Cause/solution  
The handset does not  
L Place the handset on the base unit or charger  
automatically turn on even after  
installing charged batteries.  
to turn on the handset.  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
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Useful Information  
Problem  
Cause/solution  
The unit does not work.  
L Make sure the batteries are installed correctly  
L Fully charge the batteries (page 11).  
L Check the connections (page 11).  
L Unplug the base unit’s AC adaptor to reset the  
unit and turn off the handset. Reconnect the  
adaptor, turn on the handset and try again.  
L The handset has not been registered to the  
base unit. Register the handset (page 40).  
I cannot hear a dial tone.  
L Make sure that you are using the supplied  
telephone line cord. Your old telephone line  
cord may have a different wiring configuration.  
L The base unit’s AC adaptor or telephone line  
cord is not connected. Check the connections.  
L Disconnect the base unit from the telephone  
line and connect the line to a known working  
telephone. If the working telephone operates  
properly, contact our service personnel to  
have the unit repaired. If the working  
telephone does not operate properly, contact  
your service provider/telephone company.  
I cannot use the intercom or  
L These features are shared between the  
handsets. Although the handset displays  
Intercom, Copy All, or Copy, these  
features are not available for this model.  
phonebook copy feature.  
*1 KX-TG2511/KX-TG2521  
*2 KX-TG2521  
Programmable settings  
Problem  
Cause/solution  
The display is in a language I  
cannot read.  
L Change the display language (page 14).  
I cannot activate the eco mode. L You cannot set eco mode when you set the  
repeater mode On. If required, set the  
repeater mode to Off(page 22).  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
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Useful Information  
Problem  
Cause/solution  
L Change the PIN using the following method.  
I cannot remember the PIN.  
1
2
{j/OK}  
{V}/{^}: Base Unit Setupi  
{j/OK}  
3
{V}/{^}: Base Unit PINi  
{j/OK}  
4
5
{*}{7}{0}{0}{0}  
Enter the new 4-digit base unit PIN. i  
{j/OK} i {ic}  
Battery recharge  
Problem  
Cause/solution  
The handset beeps and/or  
L Battery charge is low. Fully charge the  
7 flashes.  
batteries (page 11).  
I fully charged the batteries, but L Clean the battery ends (S, T) and the  
charge contacts with a dry cloth and charge  
again.  
7 still flashes or  
– the operating time seems to  
be shorter.  
L It is time to replace the batteries (page 11).  
The handset display is blank.  
L The handset is not turned on. Turn the power  
Making/answering calls, intercom  
Problem  
Cause/solution  
w is flashing.  
L The handset is too far from the base unit.  
Move closer.  
L The base unit’s AC adaptor is not properly  
connected. Reconnect AC adaptor to the  
base unit.  
L The handset is not registered to the base unit.  
Register it (page 40).  
L Activating one touch eco mode reduces the  
range of the base unit in standby mode. If  
required, turn eco mode off (page 15).  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
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Useful Information  
Problem  
Cause/solution  
Noise is heard, sound cuts in  
and out.  
L You are using the handset or base unit in an  
area with high electrical interference. Re-  
position the base unit and use the handset  
away from sources of interference.  
L Move closer to the base unit.  
L If you use a DSL/ADSL service, we  
recommend connecting a DSL/ADSL filter  
between the base unit and the telephone line  
jack. Contact your DSL/ADSL provider for  
details.  
L Unplug the base unit’s AC adaptor to reset the  
unit and turn off the handset. Reconnect the  
adaptor, turn on the handset and try again.  
The handset does not ring.  
I cannot make a call.  
L The ringer volume is turned off. Adjust ringer  
L The handset is too far from the base unit.  
Move closer and try again.  
L Another unit is in use. Wait and try again  
later.  
L Answering system is being used. Wait and  
try again later.  
*1 KX-TG2512/KX-TG2513/KX-TG2522/KX-TG2523/KX-TG2524  
*2 KX-TG2521/KX-TG2522/KX-TG2523/KX-TG2524  
Caller ID  
Problem  
Cause/solution  
Caller information is not  
displayed.  
L You must subscribe to a Caller ID service.  
Contact your service provider/telephone  
company for details.  
L If your unit is connected to any additional  
telephone equipment, remove and plug the  
unit directly into the wall jack.  
L If you use a DSL/ADSL service, we  
recommend connecting a DSL/ADSL filter  
between the base unit and the telephone line  
jack. Contact your DSL/ADSL provider for  
details.  
L Other telephone equipment may be interfering  
with this unit. Disconnect the other equipment  
and try again.  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
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Useful Information  
Problem  
Cause/solution  
Caller information is slow to  
display.  
L Depending on your service provider/  
telephone company, the unit may display the  
caller’s information at the 2nd ring or later.  
L Move closer to the base unit.  
The name stored in the  
phonebook is not fully  
displayed while an outside call  
is being received.  
L Edit the phonebook entry name to fit in 1 line  
Answering system (KX-TG2521/KX-TG2522/KX-TG2523/KX-TG2524)  
Problem  
Cause/solution  
The unit does not  
record new  
messages.  
L The answering system is turned off. Turn it on (page 25).  
L The message memory is full. Erase unnecessary  
messages (page 27).  
L The recording time is set to Greeting Only. Change  
L If your own greeting message is not recorded properly,  
callers are unable to leave a message. Record your own  
greeting message again (page 26).  
L If you subscribe to a voice mail service, messages are  
recorded by your service provider/telephone company,  
not your telephone. Change the unit’s number of rings  
setting or contact your service provider/telephone  
My own greeting  
message cannot be  
properly heard.  
L Record your own greeting message again (page 26).  
I cannot operate the L Someone is using the unit. Wait for the other user to  
answering system.  
finish.  
L A caller is leaving a message. Wait for the caller to finish.  
L The handset is too far from the base unit. Move closer.  
I cannot operate the L The remote access code is not set. Set the remote  
answering system  
remotely.  
L You are entering the wrong remote access code. If you  
have forgotten your remote access code, enter the  
remote access code setting to check your current code  
L Press each key firmly.  
L The answering system is turned off. Turn it on (page 29).  
*1 KX-TG2522/KX-TG2523/KX-TG2524  
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Useful Information  
Liquid damage  
Problem  
Cause/solution  
Liquid or other form of moisture L Disconnect the AC adaptor and telephone line  
has entered the handset/base  
unit.  
cord from the base unit. Remove the batteries  
from the handset and leave to dry for at least  
3 days. After the handset/base unit are  
completely dry, reconnect the AC adaptor and  
telephone line cord. Insert the batteries and  
charge fully before use. If the unit does not  
work properly, contact an authorised service  
centre.  
Caution:  
L To avoid permanent damage, do not use a microwave oven to speed up the drying  
process.  
Registering a handset to the base unit  
1
Handset:  
{j/OK}  
2
3
4
{V}/{^}: Handset Setupi {j/OK}  
{V}/{^}: Register H.seti {j/OK}  
Base unit:  
Press and hold {x} for about 5 seconds. (No registration tone)  
L If all registered handsets start ringing, press the same button to stop. Then  
repeat this step. (KX-TG2512/KX-TG2513/KX-TG2522/KX-TG2523/  
KX-TG2524)  
L The next step must be completed within 90 seconds.  
5
Handset:  
Wait until Enter Base PINis displayed. i Enter the base unit PIN (default:  
0000). i {j/OK}  
L If you forget your PIN, see page 37.  
L When the handset has been registered successfully, w stops flashing.  
Note:  
L If the registration fails, try to deregister the handset and then re-register it again.  
Press {j/OK} i {V}/{^}: Base Unit Setupi {j/OK} i {3}{3}{5}  
i {j/OK} i Select the handset(s) you want to cancel, by pressing the  
desired handset number. i {j/OK} i {V}/{^}: Yesi {j/OK} i  
Repeat from step 1.  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
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Useful Information  
Changing the base unit PIN (Personal Identification Number)  
Important:  
L If you change the PIN, please make note of your new PIN. The unit will not reveal  
the PIN to you. If you forget your PIN, see page 37.  
1
2
3
4
5
{j/OK}  
{V}/{^}: Base Unit Setupi {j/OK}  
{V}/{^}: Base Unit PINi {j/OK}  
Enter the current 4-digit base unit PIN (default: 0000).  
Enter the new 4-digit base unit PIN. i {j/OK} i {ic}  
Wall mounting  
Note:  
L Make sure that the wall is strong enough to support the weight of the unit.  
Base unit  
Charger  
25 mm  
30 mm  
Screws  
(Not supplied)  
Screws  
(Not supplied)  
Hook  
Hooks  
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Useful Information  
Conditions of guarantee  
This guarantee is in addition to and does not in any way affect any statutory or  
other rights of consumer purchasers. If within the applicable guarantee period,  
the product proves to be defective by reason of faulty design, workmanship or  
materials, we undertake subject to the following conditions to have the defective  
product (or any part or parts there of) repaired or replaced free of charge.  
1. The product shall have been purchased and used solely within either the  
U.K. or R.O.I. and in accordance with standard operating instructions and the  
technical and/or Safety Standards required in the U.K.  
2. On being found defective, please consult with the retailer from where it was  
purchased for assistance.  
3. This guarantee shall not apply to damage caused through fire, accident,  
lightning, misuse, wear and tear, neglect, incorrect adjustment or repair, to  
damage caused through installation, adaption, modification or use in an  
improper manner or inconsistent with the technical and/or safety standards  
required in the country where this product is used, or to damage occurred  
during transit to or from the purchaser.  
4. If at any time during the guarantee period any part or parts of the product  
are replaced with a part or parts not supplied or approved by us or of an  
objective quality safe and suitable for the product, or the product has  
been dismantled or repaired by any person not authorised by us, we shall  
have the right to terminate this guarantee in whole or in part immediately  
without further notice.  
5. The purchaser’s sole and exclusive remedy under this guarantee against us  
is for the repair or replacement of the product or any defective part or parts  
and no other remedy, including, but not limited to, incidental or consequential  
damage or loss of whatsoever nature shall be available to the purchaser.  
6. This guarantee shall not apply to batteries and any other items of limited  
natural life.  
7. Our decision on all matters relating to complaints shall be final. Any product  
or defective part which has been replaced shall become our property.  
8. The guarantee period applicable to this product shall be 12 months.  
Please keep these operating instructions with your receipt.  
Panasonic Business Systems U.K.  
Receipt No.  
Model No.  
Date of purchase  
Serial No.  
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333  
42  
 
TG251x_2xE(e).book Page 43 Monday, January 25, 2010 3:09 PM  
Index  
Power failure: 12  
Power on/off: 14  
Privacy mode: 21  
Index  
R
Recall/flash: 17  
Redialling: 16  
Repeater: 22  
A
Answering calls: 16  
Answering system: 25  
Call screening: 25  
Ringer tone: 21  
Erasing messages: 27, 28  
Greeting message: 26  
Greeting only: 30  
Listening to messages: 26, 28  
Number of rings: 29  
Recording time: 30  
Remote access code: 28  
Remote operation: 27  
Turning on/off: 25, 27, 29  
Auto talk: 16  
S
T
Speakerphone: 16  
Transferring calls: 32  
Troubleshooting: 35  
V
Voice mail: 31  
Volume  
Receiver: 16  
Ringer (Handset): 16  
Speaker: 16  
W
Wall mounting: 41  
B
C
Battery: 11, 12  
Caller ID service: 23  
Caller list: 23  
Caller list edit: 23  
Call share: 17  
Call waiting: 17  
Call Waiting Caller ID: 17  
Character entry: 33  
Conference calls: 32  
D
Date and time: 15  
Display  
Contrast: 21  
Language: 14  
E
H
Eco mode: 15  
Error messages: 35  
Handset  
Deregistration: 40  
Locator: 32  
Registration: 40  
Hold: 17  
I
Intercom: 32  
K
M
Keytones: 21  
Making calls: 16  
Missed calls: 23  
Mute: 17  
P
Pause: 16  
Phonebook: 18  
PIN: 41  
43  
   
TG251x_2xE(e).book Page 44 Monday, January 25, 2010 3:09 PM  
IMPORTANT!  
If your product is not working properly. . .  
1 Reconnect AC adaptor to the base unit.  
2 Check if telephone line cord is connected.  
3 Use rechargeable Ni-MH batteries.  
(Alkaline/Manganese/Ni-Cd batteries CANNOT be used.)  
4 Read troubleshooting page in the Operating Instructions.  
If you still have any problems, please call the Panasonic  
DECT Helpline  
0844 844 3898 (U.K.)  
01289 8333 (Rep of Ireland)  
or contact us through our website:  
Sales Department:  
Panasonic House, Willoughby Road, Bracknell, Berkshire, RG12 8FP  
1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan  
Copyright:  
This material is copyrighted by Panasonic System Networks Co., Ltd., and may be  
reproduced for internal use only. All other reproduction, in whole or in part, is  
prohibited without the written consent of Panasonic System Networks Co., Ltd.  
© Panasonic System Networks Co., Ltd. 2009  
PNQX2431YB CC1209DM2010 (A)  

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