7 8 4 1 0 0 9 1
I t a s c a , I l l i n o i s 6 0 1 4 3 - 1 2 4 8
1 9 9 3 b y N E C T e c h n o l o g i e s , I n c .
N E C i s r e g i s t e r e d t r a d e m a r k o f N E C C o r p o
M u l t i S y n c i s a r e g i s t e r e d t r a d e m a r k o f N E C
P r i n t e d i n T h a i l a n d
1 2 5 0 N . A r l i n g t o n H e i g h t s R o a d , S u i t e 5 0 0
N E C T e c h n o l o g i e s , I n c .
X t r a 2 9
X t r a 2 9
R
R
29 Xtra
29 Xtra
R
Multimedia Monitor
User's Manual
1
DOC avis de conformation
Cet appareil numérigue de la classe A respecte toutes les exigences du
Réglement sur le Matériel Brouilleur du Canada.
ATTENTION
RISQUE D’ELECTROCUTION
NE PAS OUVRIR
Mises en garde et précautions de sécurité
MISE EN GARDE: AFIN DE REDUIRE LES RISQUES D’ELECTRO-
CUTION, NE PAS DEPOSER LE COUVERCLE, IL
N’Y A AUCUNE PIECE UTILISABLE A L’INTERIEUR
DE CET APPAREIL. NE CONFIER LES TRAVAUX
D’ENTRETIEN QU’A UN PERSONNEL QUALIFIE.
Les moniteurs MultiSync Multimédia XP29 Xtra et XM29 Xtra de NEC ont été
conçus et fabriqués pour assurer une longue durée de service sans
problèmes. Aucun entretien à l’exception du nettoyage n’est nécessaire.
Utiliser un chiffon doux et un détergent doux, si nécessaire. Ne pas utiliser des
aérosols de nettoyage du commerce qui risquent d’endommager la
surface de cet appareil. Si l’appareil est endommagé, confier les travaux de
réparation à un centre de service agréé NEC.
Ce symbole a pour but de prévenir l’utilisateur de la présence
d’une tension dangereuse, non isolée se trouvant à l’intérieur de
l’appareil. Elle est d’une intensité suffisante pour constituer un
risque d’électrocution. Eviter le contact avec les pièces à
l’intérieur de cet appareil.
Pour un fonctionnement sûr et afin d’éviter d’endommager l’appareil, lire
attentivement et respecter les instructions suivantes.
Ce symbole a pour but de prévenir l’utilisateur de la présence
d’importantes instructions concernant l’entretien et le
fonctionnement de cet appareil. Par conséquent, elles doivent
être lues attentivement afin d’éviter des problèmes.
Afin d’éviter tout risque d’électrocution et d’incendie:
1. Réserver un espace libre suffisant pour la ventilation afin d’éviter une
accumulation de chaleur interne. Ne pas couvrir les trous d’aération
arrière ou installer l’appareil dans un coffret fermé ou sur une étagère.
L’appareil est équipé d’ailettes de refroidissement sur le dessus. Si
l’appareil est logé dans un coffret ou sur une étagère, s’assurer qu’il y a
un espace libre suffisant pour la dissipation de la chaleur. Si l’appareil est
posé sur un coffret ou une étagère, la température doit être maintenue
en dessous de 40°C.
AVERTISSEMENT
AFIN DE REDUIRE LES RISQUES D’INCENDIE OU D’ELECTROCUTION, NE PAS
EXPOSER CET APPAREIL A LA PLUIE OU A L’HUMIDITE. AUSSI, NE PAS
UTILISER LA FICHE POLARISEE AVEC UN PROLONGATEUR OU UNE AUTRE
PRISE DE COURANT SAUF SI CES LAMES PEUVENT ETRE INSEREES A FOND.
NE PAS OUVRIR LE COFFRET, DES COMPOSANTS HAUTE TENSION SE
TROUVENT A L’INTERIEUR. LAISSER A UN PERSONNEL QUALIFIE LE SOIN DE
REPARER CET APPAREIL.
2. Ne pas utiliser la fiche polarisée du cordon d’alimentation avec des
prolongateurs ou des prises de courant, sauf si les lames peuvent être
insérées à fond.
Pour éviter des dommages et prolonger la durée de service de l’appareil:
1. N’utiliser qu’une source d’alimentation de 100-120 V/200-240V 50/60 Hz
CA. Le fait d’utiliser l’appareil en continu à des tensions de ligne
supérieures à 100-120/200-240 Volts CA réduit sa durée de vie et risque de
provoquer un incendie.
2. Manipuler l’appareil avec soin pendant son déplacement et ne pas le
faire tomber.
3. Eloigner l’appareil des endroits chauds, très poussiéreux et exposés en plein soleil.
4. Eviter que des liquides et des petits objets métalliques pénètrent à
l’intérieur de l’appareil. En cas d’accident, débrancher l’appareil et le
confier à un centre de service agréé NEC.
5. Débrancher l’appareil avant le nettoyage. Utiliser seulement un chiffon
doux et un détergent doux.
Des aérosols et produits de nettoyage disponibles dans le commerce
risquent d’endommager l’écran et le coffret.
6. Ne pas empiler les unités les unes sur les autres, afin d’éviter de les
endommager.
7. Ne pas poser de liquides sur l’appareil. Si du liquide se répand dans
l’appareil, débrancher l’appareil et le faire réparer par un centre de
réparation agrée NEC.
8. Cet appareil est conçu uniquement pour une installation en intérieur. Ne
pas utiliser cet appareil dans des conditions autres que celles
initialement spécifiées.
3. Ne pas exposer à la pluie ou à l’humidité.
4. Eviter d’endommager le cordon d’alimentation, et ne pas modifier le
cordon d’alimentation. Ne pas poser l’appareil sur le cordon
d’alimentation. Des dommages sur le cordon pourrait provoquer une
électrocution ou un incendie.
Manipuler le cordon d’alimentation avec soin et éviter de le plier
excessivement. Un cordon endommagé peut provoquer une
électrocution ou un incendie.
5. Débrancher l’appareil pendant les tempêtes ou si l’appareil n’est pas
utilisé pendant une longue période.
6. Ne pas ouvrir le coffret. Des composants de haute tension se trouvent à
l’intérieur. Si l’appareil est endommagé de cette manière, la garantie
devient caduque. De plus, il y a risque d’électrocution.
7. Ne pas essayer de réparer ou entretenir l’appareil soi-même. NEC ne
saura être tenu pour responsable pour toute blessure ou dommage causé
par des personnes non qualifiées qui essayent de réparer ou d’ouvrir le
couvercle arrière. Confier toute réparation à un centre de service agréé
NEC.
9. Ne pas utiliser l’appareil sur une surface instable.
10.Ne pas mettre l’appareil sur fin lorsqu’il est en marche ou en train de
mémoriser.
11.Reposez vos yeux périodiquement.
3
unauthorized product modification, or failure to follow instructions supplied with
the product.
LIMITED WARRANTY
NEC Multimedia Monitor Products
NEC Technologies, Inc.(hereafter NECTECH)warrants this product to be free from
defects in material and workmanship under the following terms.
HOW LONG IS THE WARRANTY
• Repair or attempted repair by anyone not authorized by NECTECH.
• Any shipment of the product (claims must be presented to the carrier).
• Removal or installation of the product.
•Any other cause which does not relate to a product defect.
• Burns or residual images upon the phosphor of the tubes.
4. Cartons, carrying cases, batteries, external cabinets, magnetic tapes, or any
accessories used in connection with the product.
Parts and labor are warranted for (1) One Year and CRT’s for (1) One year from the
date of the first customer purchase.
WHO IS PROTECTED
This warranty may be enforced only by the first purchaser.
WHAT IS COVERED AND WHAT IS NOT COVERED
WHAT WE WILL PAY FOR AND WHAT WE WILL NOT PAY FOR
We will pay labor and material expenses for covered items, but we will not pay for the
following:
Except as specified below, this warranty covers all defects in material or
workmanship in this product. The following are not covered by the warranty:
1. Any product which is not distributed in the U.S.A. Canada, and Mexico by
NECTECH or which is not purchased in the U.S.A. Canada, and Mexico from an
authorized NECTECH dealer.
1. Removal or installation charges.
2. Costs of initial technical adjustments(set-up), including adjustment of user controls.
These costs are the responsibility of the NECTECH dealer from whom the product
was purchased.
If you are uncertain as to whether a dealer is authorized, please contact NECTECH
at 800-836-0655. Any questions or problems you have with our XP29Xtra/
XM29Xtra, contact NECTECH at 800-836-0655.
3. Payment of shipping charges.
HOW YOU CAN GET WARRANTY SERVICE
1. To obtain service on your product, consult the dealer from whom you purchased the
product, or ship it prepaid to any authorized NECTECH service center.
2. Whenever warranty service is required, the original dated invoice (or a copy) must be
presented as proof of warranty coverage, and should be included in any shipment of
the product. Please also include in any mailing, your name, address and a description
2. Any product on which the serial number has been defaced, modified or removed.
3. Damage, deterioration or malfunction resulting from:
•Accident, misuse, abuse, neglect, fire, water, lightning or other acts of nature,
HOW STATE LAW RELATES TO THE WARRANTY
This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
of the problem(s). Failure to comply with NECTECH Service Procedures may
cause a delay in repairing the unit.
3. For the name of the nearest NECTECH authorized service center, call NECTECH
at 800-836-0655.
FOR MORE INFORMATION, TELEPHONE 800-836-0655
LIMITATION OF IMPLIED WARRANTIES
All implied warranties, including warranties of merchantability and fitness for a
particular purpose, are limited in duration to the length of this warranty.
EXCLUSION OF DAMAGES
NEC TECHNOLOGIES, INC.
1250 N. Arlington Heights Road, Suite 500
Itasca. Illinois 60143-1248
NECTECH’s liability for any defective product is limited to the repair or
replacement of the product at our option. NECTECH shall not be liable for:
1. Damage to other property caused by any defects in this product, damages based
upon inconvenience, loss of use of the product, loss of time, commercial loss; or
2. Any other damages whether incidental, consequential or otherwise. Some states
do not allow limitation on how long an implied warranty lasts and/or do not allow
the exclusion or limitation of incidental or consequential damages, so the above
limitations and exclusions may not apply to you.
NOTE: All products returned to NECTECH for service MUST have prior approval.
To get approval, call NEC Technologies at 800-836-0655.
4
CONTENTS
1. Introduction
Introduction to the MultiSync XP29 Xtra/XM29 Xtra .............................................................. 1
Feature Highlights...................................................................................................................... 1
2. Part Names and Functions
Front View / Rear View ............................................................................................................. 3
Terminal Board........................................................................................................................... 5
Remote Control Unit ............................................................................................................... 11
Battery Installation and Replacement / Remote Control Cautions / Operating Range ................ 15
Functions of DIP SW ................................................................................................................. 17
3. Installation
Wiring Diagram ........................................................................................................................ 19
Connecting Your PC or Macintosh Computer .................................................................... 21
Connecting Your VCR or Laser Disc Player .......................................................................... 22
Connecting Your Document Camera.................................................................................. 22
Connecting Your NEC IPS 4000 Image Processor ................................................................ 22
Daisy-chaining Your monitors ................................................................................................ 23
D-Sub 15 Pin RGB Signal Composition .................................................................................. 24
External Speaker Connections .............................................................................................. 25
4. Operation
Power/General Controls/Degaussing................................................................................... 27
Using OSM Controls ................................................................................................................. 28
Direct Control Screen ............................................................................................................. 29
Accessing OSM........................................................................................................................ 32
OSM Menus .............................................................................................................................. 32
Visual Controls Group ............................................................................................................. 32
H-position/H-width/Pin-cushion Controls Group .................................................................. 33
V-position/V-height/V-linearity Controls Group ................................................................... 33
Keystone/Tilt/Rotation/Scan Select Controls Group ........................................................... 34
RGB Controls Group................................................................................................................ 35
OSM Location/OSM Turn Off Time Control ........................................................................... 36
Source Information.................................................................................................................. 36
DV Controls Group .................................................................................................................. 37
CV Controls Group .................................................................................................................. 38
Volume Control ....................................................................................................................... 41
Reset Control ........................................................................................................................... 41
OSM System Control Menu .................................................................................................... 43
PC/External Control Function ................................................................................................ 46
Command Reference ............................................................................................................ 47
5. Troubleshooting ............................................................................................................. 51
6. Specifications ................................................................................................................ 53
7. Timing Charts
Input Signal Reference Chart ................................................................................................ 59
Typical Input Signal Timing ..................................................................................................... 63
Signal Identification for Raster Preset.................................................................................... 67
8. Service and Support ..................................................................................................... 69
This manual covers both the XP29 Xtra and the XM29 Xtra multimedia monitors. The operating
procedures are common to both models.
5
1
OSM and IPM are trademarks of NEC Technologies, Inc.
IBM PC/AT, PS/2, VGA, S-VGA, 8514/A and XGA are registered
trademarks of International Business Machines Corporation.
Apple and Macintosh are registered trademarks of Apple Computer,
Inc.
• Flexible inputs
Connect up to four different inputs at once and switch among them
with a touch of a button to seamlessly integrate information from a
computer and VCR into one presentation.
• Signal loop-through
Microsoft is a registered trademark of Microsoft Corporation. Windows is
a trademark of Microsoft Corporation.
Lets you run up to 2 monitors from one source, which can greatly
simplify connections and reduce hardware requirements.
• Attractive cabinets
A sleek, sophisticated cabinet design complements your presentation
environment and enhances the professionalism of your presentations.
• Microsoft Plug and Play compatibility
The monitor includes this standard that automatically optimizes display
settings:
Introduction
Introduction to the MultiSync XP29 Xtra/XM29 Xtra
Monitor
This section introduces you to your new MultiSync XP29 Xtra/XM29 Xtra
monitor, provides a list of materials that comes with your monitor and
describes the features and controls.
Supports most IBM VGA, S-VGA, XGA, Macintosh or any other RGB
signals within a horizontal frequency range or 15.75/31 to 100 kHz
(15.75/31 to 70 kHz for XM29 Xtra) and a vertical frequency range of 45
to 120 Hz. This includes NTSC, PAL, SECAM, and M-NTSC standard video
signals.
• The supplied RGB cable allows hook up to IBM-PC compatible.
(For Macintosh, use the supplied pin adapter.)
The analog BNC RGB terminals accept component signal.
• Front bezel controls
The features you’ll enjoy include:
•Simple controls
•29” CRT(27” viewable image size)
• True displayable 1024 x768 resolution
• On-screen menus
• Universal power supply from 100 Vac to 120 Vac and 200Vac to 240
Vac.
Plain English and clear instructions with graphic icons show you
exactly how to adjust your screen image.
Contents of the Package
The following lists all of the items included in your MultiSync multimedia
monitor package. Please save the original box and packing materials
for future transportation or shipment of this monitor.
1. MultiSync XP29 Xtra (XP-2991)/XM29 Xtra (XM-2961) multimedia
monitor
2. Power cord
3. Wireless remote control unit and two AA batteries
4. RGB cable (15-Pin Mini D-Sub To 15-pin Mini D-Sub Connector)
5. Pin adapter for Macintosh
POWER
DEGAUSS
VIDEO
OFF
ON
1
VIDEO
2
RGB
1
RGB
2
POSITION
/
CONTROL
PROCEED
EXIT
SCAN
WIDTH HEIGHT SIDE PIN NORMAL
6. User' s manual
NORMAL
BRIGHT CONTRAST MUTE VOLUME
MULTIMEDIA MONITOR
RD-354E
7. Quick set up card
79645721
8. Registration card : Please fill out and return the registration card as
soon as possible.
PROCEED
VIDEO
▼
1
VIDEO
2
RGB
1
RGB 2/DTV
▼
EXIT
－
＋
POWER
/STANDBY
2
6
3
Part Names and Functions
Front View
Rear View
PROCEED
VIDEO 1
▼
VIDEO 2
RGB 1
RGB 2/DTV
▼
EXIT
＋
－
POWER
/STANDBY
2
9 8
7
6 5
4
3
1
SPEAKERS MUST HAVE
VIDEO
1
RGB1
PC
/
EXT CTL
MORE THAN 5WATT RATING
BNC
S
DIP SW
REMOTE
IN
IMPEDANCE OHM
EXT SPEAKERS
RIGHT LEFT
8
AUDIO
L(MONO)
75
75
ON
R
IN
IN
1
2
3
4
5
6
7
8
HIGH
HIGH
IN
THROUGH
OUT
THROUGH
OUT
THROUGH
OUT
OUT
VIDEO
2
RGB AUDIO
L(MONO)
RGB
G/Y/Y
2
SPEAKER SELECT
R/CR/PR
B/CBPB
H
V
BNC
S
INT
EXT
AUDIO
L(MONO)
75
HIGH
75
75
R
R
AC IN
IN
IN
HIGH
HIGH
IN
IN
THROUGH
OUT
HROUGH
OUT
THROUGH
OUT
THROUGH
OUT
PROCEED
VIDEO
▼
1
VIDEO
2
RGB
1
RGB 2/DTV
▼
EXIT
－
＋
POWER
/STANDBY
Terminal Board
0
1 POWER .............................. Press to turn the main power on and off when
works as the minus button.
the AC power is supplied.
6 VIDEO 2/ .......................... Press to select an NTSC, PAL, SECAM or M-
NTSC compatible video source that is
connected to the VIDEO 2 input terminal (BNC
type or S-VIDEO 2 IN). When you are in the
OSM mode, this button works as the up button.
NOTE: S-VIDEO IN terminals will take
preference over VIDEO IN terminals when
the video source is connected to each
terminal and VIDEO 1 or 2 selected.
2 POWER/STANDBY
........ When this indicator is green, the monitor is
on; when the indicator is amber, it is in stand
by.
3 Remote Sensor Window ... Receives infrared signal from the handheld
remote control.
4 RGB 2/DTV/+ ...................... Press to select an RGB or component video
source that is connected to the RGB 2 input
terminals (BNC type). When you are in the
OSM mode, this button works as the plus
button.
7 VIDEO 1/ ......................... Press to select an NTSC, PAL, SECAM or M-
NTSC compatible video source that is
connected to the VIDEO 1 input terminal (BNC
type or S-VIDEO 1 IN). When you are in the
OSM mode, this button works as the down
button.
5 RGB 1/- ............................... Press to select an RGB video source that is
connected to the RGB 1 input terminal (D-
SUB 15 pin type).
When you are in the OSM mode, this button
8 EXIT .................................... Press to exit the OSM mode. The OSM screen
disappears.
9 PROCEED .......................... Press to access OSM. The OSM screen is
displayed.
0 Remote Control Holder..... Place remote control unit here when not in
use.
4
7
5
Terminal Board
A
B
D
SPEAKERS MUST HAVE
VIDEO 1
RGB1
PC / EXT CTL
MORE THAN 5WATT RATING
IMPEDANCE 8 OHM
EXT SPEAKERS
BNC
S
DIP SW
REMOTE
AUDIO
L(MONO)
75
75
ON
IN
R
RIGHT LEFT
IN
IN
1
2
3
4
5
6
7
8
HIGH
HIGH
IN
OUT
THROUGH
OUT
THROUGH
OUT
THROUGH
OUT
VIDEO 2
RGB AUDIO
RGB 2
G/Y/Y
SPEAKER SELECT
R/CR/PR
B/CBPB
H/CS
V
BNC
S
INT
EXT
AUDIO
L(MONO)
75
HIGH
75
75
R
R
L(MONO)
AC IN
IN
IN
HIGH
HIGH
IN
IN
THROUGH
OUT
THROUGH
OUT
THROUGH
OUT
THROUGH
OUT
C
A Speakers
THROUGH OUT (BNC type)..... Connect to a second monitor’ s video input to
relay the video signal input at VIDEO 1 IN.
RIGHT + ..... Connect RIGHT speaker positive wire here.
RIGHT - ..... Connect RIGHT speaker negative wire here.
LEFT - ....... Connect LEFT speaker negative wire here.
LEFT +....... Connect LEFT speaker positive wire here.
B SPEAKER SELECT INT/EXT Select Switch
THROUGH OUT (S-VIDEO) ..... Connect to a second monitor’ s S-connector
input to relay the video signal input at S-VIDEO 1 IN.
75 Ω/HIGH Impedance Select Switch for BNC type ... Set to 75 Ω” during
normal operation. In multiple connections using VIDEO 1 IN and THROUGH
OUT (BNC type) terminals, set to “HIGH” on all but the last monitor. Set to
“75 Ω” on the last monitor only.
Set to the INT position for built-in monitor speakers. Set to the EXT position
for speakers connected to EXT SPEAKERS terminals.
C AC Input
AUDIO R IN .... This is your right channel audio input for stereo sound.
AUDIO L IN (MONO).... This is your left channel audio input for stereo sound
coming from video equipment or audio system. It also serves as the mono
audio input.
Connect the supplied power cord’ s three-pin plug here.
SPEAKERS MUST HAVE
VIDEO 1
RGB1
PC / EXT CTL
MORE THAN 5WATT RATING
BNC
S
DIP SW
REMOTE
IN
IMPEDANCE
8
OHM
AUDIO
L(MONO)
75
75
EXT SPEAKERS
ON
R
RIGHT LEFT
IN
IN
1
2
3
4
5
6
7
8
HIGH
HIGH
IN
THROUGH
OUT
THROUGH
OUT
THROUGH
OUT
OUT
VIDEO 2
RGB AUDIO
L(MONO)
RGB 2
G/Y/Y
SPEAKER SELECT
R/CR/PR
B/CBPB
H/CS
V
BNC
S
INT
EXT
AUDIO
L(MONO)
75
HIGH
75
75
R
R
AC IN
IN
IN
AUDIO R THROUGH OUT ..... Connect to a second monitor’ s right channel
audio input.
HIGH
HIGH
IN
IN
THROUGH
OUT
THROUGH
OUT
THROUGH
OUT
THROUGH
OUT
Insert the prongs completely.
D VIDEO 1
AUDIO L THROUGH OUT ..... Connect to a second monitor’ s left channel
audio input.
VIDEO 1 IN (BNC type).... Connect a VCR or laser disk player here to
display the video.
S-VIDEO 1 IN ..... Here is where you connect S-Video input from an external
source like a VCR.
6
8
7
Terminal Board
F
SPEAKERS MUST HAVE
MORE THAN 5WATT RATING
IMPEDANCE 8 OHM
EXT SPEAKERS
VIDEO 1
RGB1
PC / EXT CTL
BNC
S
DIP SW
REMOTE
AUDIO
L(MONO)
75
75
ON
IN
R
RIGHT LEFT
IN
IN
1
2
3
4
5
6
7
8
HIGH
HIGH
IN
OUT
THROUGH
OUT
THROUGH
OUT
THROUGH
OUT
VIDEO 2
RGB AUDIO
RGB 2
G/Y/Y
SPEAKER SELECT
R/CR/PR
B/CBPB
H/CS
V
BNC
S
INT
EXT
AUDIO
L(MONO)
75
HIGH
75
75
R
R
L(MONO)
AC IN
IN
IN
HIGH
HIGH
IN
IN
THROUGH
OUT
THROUGH
OUT
THROUGH
OUT
THROUGH
OUT
E
G
E VIDEO 2
F RGB 1 (Mini D-Sub 15-pin)
VIDEO 2 IN (BNC type).... Connect another VCR or laser disk player here to
display the video.
RGB Input/Throughout ..... Attach either end of the RGB Cable to a computer,
and then attach the other end to Input terminal. You can then use Through
out terminal, if you wish, to output the computer signal to a monitor. (If you do
use a second monitor, turn the monitor switch to “on.”)
75 Ω/HIGH Impedance Select Switch .... This switch should be “75Ω” for
normal use without external termination or when your RGB signal should be
terminated with 75Ω. Switch to the “HIGH” position when you have another
monitor attached to your RGB through-out connector.
G RGB AUDIO
S-VIDEO 2 IN ..... Connect S-Video input from another external source like
a VCR.
THROUGH OUT (BNC type)....... Connect to a second monitor’ s video input
to relay the video signal input at VIDEO 2 IN.
THROUGH OUT (S-VIDEO) ....... Connect to a second monitor’ s S-connector
input to relay the video signal input at S-VIDEO 2 IN.
75 Ω/HIGH Impedance Select Switch for BNC type .... Set to “75 Ω” during
normal operation. In multiple connections using VIDEO 2 IN and
THROUGH OUT (BNC type) terminals, set to “HIGH” on all but the last
monitor. Set to “75 Ω” on the last monitor only.
AUDIO R IN .... This is where you connect RGB right audio output from a
computer or another RGB source.
AUDIO L IN(MONO) ... This is where you connect RGB left audio output from
a computer or another RGB source.
AUDIO R IN ..... This is your right channel audio input for stereo sound.
AUDIO L IN (MONO)...... This is your left channel audio input for stereo
sound coming from video equipment or audio system. It also serves as the
mono audio input.
AUDIO R THROUGH OUT ...... Connect to a second monitor’ s RGB right audio
input.
AUDIO L THROUGH OUT ..... Connect to a second monitor’s RGB left audio
input.
AUDIO R THROUGH OUT ..... Connect to a second monitor’ s right channel
audio input.
AUDIO L THROUGH OUT ..... Connect to a second monitor’ s left channel
audio input.Terminal Board(continued)
8
9
9
Terminal Board
I
J
K
SPEAKERS MUST HAVE
MORE THAN 5WATT RATING
IMPEDANCE 8 OHM
EXT SPEAKERS
VIDEO 1
RGB1
PC / EXT CTL
BNC
S
DIP SW
REMOTE
AUDIO
L(MONO)
75
75
ON
IN
R
RIGHT LEFT
IN
IN
1
2
3
4
5
6
7
8
HIGH
HIGH
IN
OUT
THROUGH
OUT
THROUGH
OUT
THROUGH
OUT
VIDEO 2
RGB AUDIO
RGB 2
G/Y/Y
SPEAKER SELECT
R/CR/PR
B/CBPB
H/CS
V
BNC
S
INT
EXT
AUDIO
L(MONO)
75
HIGH
75
75
R
R
L(MONO)
AC IN
IN
IN
HIGH
HIGH
IN
IN
THROUGH
OUT
THROUGH
OUT
THROUGH
OUT
THROUGH
OUT
H
controlled by one remote control.
H RGB 2
NOTE: Up to 50 monitors can be connected in the serial connection
R/CR/PR, G/Y/Y, B/CB/PB/ H/CS and V IN (BNC) ... These are analog RGB and
component signal input terminals. Connect external components with R,
G, B, H, and V output terminals to these analog RGB input terminals. Be
sure that the RGB connection cable is correctly attached to the
corresponding terminals.
(This can be done only when the supplied remote cable is used.).
K PC/EXT CTL IN(D-Sub 15-pin)
This terminal is used when power ON/OFF, input selection, AUDIO MUTE,
PICTURE MUTE, and DEGAUSS are operated externally (by external
control). See also page 46 for external control port pin assignments. You
can also use this connector to connect your PC to control the MultiSync
XP29 Xtra/XM29 Xtra monitor. This allows you to utilize your PC and serial
communication protocol to control the monitor.
R/CR/PR, G/Y/Y, B/CB/PB/ ,H/CS and V THROUGH OUT (BNC)......Connect to a
second monitor’s RGB inputs to relay the RGB signal inputs at R, G, B, H,
and V IN.
75 Ω/HIGH Impedance Select Switches for RGB and HV .... Set to “75 Ω”
during normal operation. In multiple connections using R, G, B, H and V IN
and OUT terminals, set to “HIGH” on all but the last monitor. Set to “75 Ω”
on the last monitor only.
NOTE: Select EXT. CONTROL ON by setting pin No. 6 of DIP SW to
the ON position when operating the monitor by external control.
NOTE: When in the EXT. CONTROL mode, the following operations of
the supplied wireless remote control are not possible: Power control
ON/ OFF, Input selection, and Degauss switch ON/OFF.
I DIP Switch
DIP SW ..... This DIP switch sets Sync. Control, the Intelligent Power
Manager, external control on/off, remote control on/off, and OSM control
menu control on/off. See pages 17 and 18 for more details.
J REMOTE IN/OUT
PC/EXT CTL OUT (D-Sub 15-pin) ..... Connect to a second monitor’ s PC/EXT
CTL input to relay the signal input at the PC/EXT CTL IN. The PC/EXT CTL
OUT terminal is used to connect several monitors together and allows all of
the monitors to be controlled by one external control. No. 6 pin (EXT.
CONTROL) of DIP SW must be set to the ON position on all of the
monitors.
Connect the optional remote cable, included with the optional remote
control, to the REMOTE IN terminal. The REMOTE OUT terminal is used
to connect several monitors together and allows all of the monitors to be
10
10
11
Remote Control Unit
NOTE: When not in use the remote control unit is conveniently stowed in the
holder on the rear panel.
1 POWER ON/OFF
Press POWER ON to turn the monitor on when the POWER/STANDBY
indicator is lit amber.
POWER
OFF ON
DEGAUSS
1
Press POWER OFF to turn the monitor off and the monitor will go into the
standby condition.
2
4
VIDEO 1 VIDEO 2 RGB 1 RGB 2
3
5
2 DEGAUSS
POSITION/CONTROL
PROCEED
EXIT
Press to demagnetize the picture tube in the manual operation. See also
page 27.
6
3 Input Select
VIDEO 1 ..... Press to select an NTSC, PAL, SECAM or M-NTSC
compatible video source from a VCR, laser disc player, document camera,
or an S-Video source from a VCR connected to the VIDEO 1 IN terminal.
VIDEO 2 ..... Press to select an NTSC, PAL, SECAM or M-NTSC
compatible video source from a VCR, laser disc player, document camera,
or an S-Video source from a VCR connected to the VIDEO 2 IN terminal.
RGB 1 ....... Press to select an RGB video source from a computer
connected to the RGB 1 IN terminal.
SCAN
WIDTH HEIGHT SIDE PIN NORMAL
NORMAL
BRIGHT CONTRAST MUTE VOLUME
MULTIMEDIA MONITOR
RD-354E
79645721
RGB 2 ....... Press to select an RGB/Component video source from a
computer, NEC scan converter or Y,PB,PR/Y,CB,CR signal source
connected to the RGB 2 IN terminal.
OSM Control
4 POSITION/CONTROL
POSITION(
) ...... Adjusts the vertical position of the image up and
down, and the horizontal position of the image from left to right.
CONTROL ( + / - ) ..... Moves the bar in the + or - direction to increase or
decrease the adjustment in an OSM menu.
CONTROL(
/
) .. Select one of the controls in an OSM menu. Press to
select a higher item in the menu; press to select a lower item in the menu.
5 PROCEED
Press to access OSM.
6 EXIT
Press to exit the OSM mode. When an adjustment item is selected, a press
of this button returns to its icon selection screen.
NOTE: The direct keys such as BRIGHT, CONTRAST, WIDTH, HEIGHT,
SIDE PIN can access each control while in the OSM mode.
12
11
13
Raster Control
7 WIDTH (+ / -)
Adjusts the horizontal size of the image.
8 HEIGHT (+ / -)
POWER
OFF ON
Adjusts the vertical size of the image.
9 SIDE PIN (+ / -)
DEGAUSS
VIDEO 1 VIDEO 2 RGB 1 RGB 2
Adjusts the curvature of the edges of the left and right side of the display
image either inward or outward. The image should be adjusted to attain a
straight line on the left and right sides.
POSITION/CONTROL
PROCEED
EXIT
0 SCAN SELECT
Each time this key is pressed, the picture size switches from OVER SCAN
for large size to UNDER SCAN for small size and vice versa. Normally select
OVER SCAN for video display and UNDER SCAN for RGB display.
A NORMAL
SCAN
7
8
0
WIDTH HEIGHT SIDE PIN NORMAL
A
D
F
This key resets the raster adjustment settings of user changeable memory
and recalls the factory preset data.
NORMAL
B
C
BRIGHT CONTRAST MUTE VOLUME
MULTIMEDIA MONITOR
RD-354E
E
79645721
Visual Control
B BRIGHT (
/
)
Adjusts the overall image and screen brightness.
Press and hold for a brighter picture.
Press and hold for a darker picture.
C CONTRAST (
/
)
Adjusts the image brightness in relation to the background.
Press and hold for higher contrast.
Press and hold for lower contrast.
NOTE: The VISUAL CONTROL storing operation is effective only for one
input (VIDEO1, VIDEO 2, RGB 1 or RGB 2).
D NORMAL
This key resets the visual control settings and recalls the factory preset
data.
NOTE: The brightness and contrast adjustment level are factory preset at
the optimum position.
E MUTE
Press to cancel sound ; press again to restore sound.
NOTE: The other ways to restore sound are to press POWER OFF, then
ON or to press VOLUME keys on the remote control unit.
F VOLUME (
/
)
Adjusts the volume.
Press and hold to increase sound.
Press and hold to decrease sound.
14
12
15
Battery Installation and Replacement
The remote control is powered by two 1.5V AA batteries.
2. Install the two new batteries, making
1. Turn the remote control unit upside
down. Press down on the battery
compartment grip and slide the
compartment in the direction of the
arrow.
3. Close the battery compartment cover.
sure that their polarity matches the (+)
(-) diagrams inside the battery
compartment. Incorrect polarity could
damage the remote control unit.
Remote Control Cautions
• Do not drop or mishandle the remote control unit.
• Do not get the remote control unit wet. If the remote gets wet, wipe it dry
immediately.
• Avoid heat and humidity.
• When not using the remote control unit for a long period, remove the
batteries.
• Do not use new and old batteries together, or use different types of batteries
together.
• Do not take apart the batteries, heat them, or throw them into a fire.
PROCEED
VIDEO
▼
1
VIDEO
2
RGB
1
RGB 2/DTV
▼
EXIT
－
＋
POWER
/STANDBY
Operating Range
• The infrared signal operates by line-of-sight up to a distance of
approximately 22 feet/7 m and within a 60 degree angle of the remote
sensor of the monitor.
30°
30°
POWER
DEGAUSS
OFF
ON
VIDEO
1
VIDEO
2
RGB
1
RGB
2
POSITION
/
CONTROL
PROCEED
EXIT
• The monitor will not function if there are objects between the remote control
and the sensor or if strong light falls on the sensor. Weak batteries will also
prevent the remote control from properly operating the monitor.
SCAN
WIDTH HEIGHT SIDE PIN NORMAL
NORMAL
BRIGHT CONTRAST MUTE VOLUME
MULTIMEDIA MONITOR
RD-354E
79645721
16
13
17
Functions and Settings of DIP SW
Functions of DIP SW
This DIP switch is used for Sync. Control, Intelligent Power Manager, External
control, wireless control, and OSM control. To change a switch setting use a
pointed object, such as a pen or pencil, to push the switch to the desired
position.
ON
ON
↑
OFF
1
2
3
4
5
6
7
8
Set all the pins except No.7 to the OFF position during normal operation.
The pins nos 2,3 and 5 are not used.
Pin No 1(Sync. Control )
The No. 1 pin set Sync. Control.
Set the No. 1 pin to the OFF position during normal operation. The monitor
automatically determines if the input signal is separate sync, composite sync
or sync on green signal in this order.
Set the No. 1 pin to the ON position when sync on green signals are necessary
for synchronization with an external component.
Pin No. 4 (Intelligent Power Manager)
Pin No. 6 (EXT. CONTROL)
This function saves power.
When this switch is set to ON, the External Control function is activated. See
page 46 for pin assignments.
When Intelligent Power Manager control is on, by using the monitor’ s
horizontal and vertical SYNC signals, the monitor can be prompted into the
different IPM modes. The following is the description of the LED indicator for
the IPM power saving modes:
Pin No. 7 (REMOTE ON/OFF)
When this switch is set to ON, the monitor can be controlled by the wireless
remote control unit.If you have some monitors you do not want to control by
remote, set to OFF.
Mode
LED Indicator
Power Saving
On
Green
None
Pin No. 8 (OSM System Control Menu ON/OFF)
When this switch is set to ON, the system control menu is displayed. In this
menu the following features are enabled:
Power on mode set(POWER ON MODE)
Front control key on/off(FRONT CONTROL)
Language selection(LANGUAGE)
Standby
Standby
State
Red (Steady)
None
Amber(Blinking quickly)
Minimum
(Quickest recovery)
Suspend
State
Amber(Blinking moderately)
Amber(Blinking slowly)
No Light
Moderate
(Moderate recovery)
Maximum
Off State
Video mode(auto/manual) selection(VIDEO MODE)
OSM on/off(OSM ON/OFF)
(EPA<8 watts, Slowest recovery)
No Power Used (Fully Off)
Power Off
PC-control on/off(PC-CONTROL)
CONVERGENCE SETUP
NOTE: The Intelligent Power Manager works only for the RGB input. If
selecting the VIDEO input, or when connecting to no signal source, the
Intelligent Power Manager does not work.
For the setting procedures to set the items, see pages 43 to 45.
18
14
19
Installation
Macintosh or
Compatibles
Wiring Diagram
IBM XGA/SuperVGA/VGA or
Compatibles or Macintosh G3 series
EXTERNAL
CONTROL
RGB Cable (supplied)
To Mini D-SUB 15 Pin input
Pin adapter for Macintosh
(supplied)
RGB Cable (supplied)
To Mini D-SUB 15 Pin input
To EXTERNAL CONTROL
(Mini D-SUB 15 Pin input)
XP29 Xtra/XM29 Xtra
SPEAKERS MUST HAVE
VIDEO 1
RGB1
PC / EXT CTL
MORE THAN 5WATT RATING
BNC
S
DIP SW
REMOTE
IN
IMPEDANCE 8 OHM
EXT SPEAKERS
RIGHT LEFT
AUDIO
L(MONO)
75
75
ON
To R,G,B,H, V
inputs (BNC)
R
IN
IN
NEC IPS 4000
1
2
3
4
5
6
7
8
HIGH
HIGH
IN
Image Processor
THROUGH
OUT
THROUGH
OUT
THROUGH
OUT
OUT
VIDEO 2
RGB AUDIO
RGB 2
G/Y/Y
SPEAKER SELECT
R/CR/PR
B/CBPB
H/CS
V
BNC
S
INT
EXT
AUDIO
L(MONO)
75
75
75
HIGH
R
R
L(MONO)
IN
AC IN
IN
HIGH
HIGH
IN
IN
THROUGH
OUT
THROUGH
OUT
THROUGH
OUT
THROUGH
OUT
To Y/CB/CR,Y/PB/PR inputs (BNC)
DTV Tuner
or
DVD Player
To VIDEO IN R, L, inputs
PROCEED
VIDEO
▼
1
VIDEO
2
RGB
1
RGB
2
▼
EXIT
－
＋
POWER
/STANDBY
Document camera, VCR, Video copy stand
or Multimedia application
XP29Xtra/XM29Xtra
20
15
21
NOTE: The new Macintosh computer such as G3 will have the 15-pin HD
Connecting Your PC or Macintosh Computer
Connecting your PC or Macintosh computer to your MultiSync XP29 Xtra/
XM29 Xtra will enable you to display your computer's screen image. All of
these following display standards are supported:
connector.
The XP29 Xtra/XM29 Xtra’s “Plug and Play” data will be downloaded to
the Macintosh.
Therefore, the pin adapter will not be necessary.
4. Turn on the monitor and the computer.
VGA 640 x 480 for graphics, VGA 640 x 400 for graphics, VGA 640 x 350 for
graphics, VGA 720 x 400 for text, VGA 720 x 350 for text, SuperVGA 800 x
600, and XGA 1024 x 768, 1280x1024 standards above 60 Hz such as Sun,
Silicon Graphics, HP, workstation standards; Macintosh at 640 x 480, 832 x
624, 1024 x 768, and 1152 x870(XP29 Xtra only).
NOTE: Refer to your computer's owner's manual for more information
about your computer's video output requirements and any special identifi-
cation or configuring your monitor's image and monitor may require.
NOTE: With Sync on Green signals, images may not display properly.
If this happens, input the signals to “RGB” and at “DV Control Group - RGB
SOURCE SELECT”, select No. 2 = RGB.
To connect to a PC, Macintosh or computer equipped with a XGA/SuperVGA/
VGA adapter or compatible graphics adapter, simply:
(For details on “DV Control Group”, refer to page 37.)
1. Turn off the power to your monitor and computer.
Connecting Your DTV Tuner or DVD Player
Using the RGB 2 terminal will enable you to display a component signal from
your DTV tuner or DVD player with component output.
2. If your PC does not support XGA/Super VGA/VGA you will need to install
an XGA/SuperVGA/VGA graphics board. Consult your computer's owner's
manual for your XGA/SuperVGA/VGA configuration. If you need to install a
new board, see the manual that comes with your new graphics board for
installation instructions.
1. Turn off the power to your monitor and your DTV tuner or DVD player.
2. Use the optional component video cable between the RGB 2 (YPBPR/
YCBCR) terminal of your monitor and the output of your DTV tuner or DVD
player.
3. Use the signal cable that’s supplied to connect your PC or Macintosh com-
puter to the RGB1 input terminal. For older Macintosh, use the supplied pin
adapter to connect to your Mac’s video port.
3. Turn on the monitor and your DTV tuner or DVD player.
Connecting Your VCR or Laser Disc Player
Connecting Your Document Camera
Using a common RCA cable and RCA audio cables (not provided) to connect
your VCR or laser disc player to your MultiSync XP29 Xtra/XM29 Xtra monitor.
To make these connections, simply:
You can connect your MultiSync XP29 Xtra/XM29 Xtra monitor to a document
camera. To do so, simply:
1. Turn off the power to your monitor and document camera.
2. Use a standard video cable to connect your document camera to the
VIDEO 1 or 2 input terminal(BNC-type) of the monitor.
3. Turn on the monitor and the document camera.
1. Turn off the power to your monitor and VCR or laser disc player.
2. Connect one end of your RCA video cable to the video output connector on
the back of your VCR or laser disc player, connect the other end to the
VIDEO 1 or 2 input terminal(BNC-type) of the monitor. NOTE: You will need
an RCA to BNC adaptor (not included) to convert to the XP29 Xtra/XM29
Xtra monitor. Use standard RCA audio patch cords to connect the audio
from your VCR or laser disc player to your monitor (if your VCR or laser disc
player has this capability). Be careful to keep your right and left channel
connections correct for stereo sound.
NOTE: Refer to your document camera's owner's manual for more
information about your camera's video output requirements .
Connecting Your NEC IPS4000 Image Processor
You can connect an NEC IPS4000 Image Processor to the monitor to improve
the quality of your video images. To do so:
3. Turn on the monitor and the VCR or laser disc player.
NOTE: Refer to your VCR or laser disc player owner's manual for more
information about your equipment's video output requirements.
NOTE: S-VIDEO IN terminals will take preference over VIDEO IN termi-
nals when a component is connected to each terminal and VIDEO 1 or 2
selected.
1. Turn off the power to your monitor and scan converter.
2. Use a cable (RGB HV 5 conductor BNC/BNC) supplied with the scan
converter to connect the RGB 2 inputs of the monitor.
3. Turn on the monitor and the scan converter.
22
16
23
3. Connect the external component stereo right channel audio input to R AU-
DIO.
Daisy-chaining Your monitors
The REMOTE IN/OUT terminals allow you to control monitors by one remote
control.
4. Set the 75Ω/HIGH impedance select switch of the corresponding input signal
(BNC, S-VIDEO) on all but the last monitor to “HIGH” position. Only the last
monitor is set to the “75Ω” position.
NOTE: The connection of three XP29 Xtra/XM29 Xtra monitors or more with
THROUGH OUT (VIDEO 1, VIDEO 2, RGB 1 or RGB 2) terminals may de-
grade image quality.
5. Connect the REMOTE OUT of the monitor to the REMOTE IN of the next
monitor using the optional remote cable.
To do so:
When using the RGB inputs:
When using the VIDEO inputs:
THROUGH OUT Connections
THROUGH OUT (VIDEO 1) Connections
1. (RGB1): Connect Mini D-Sub 15-pin THROUGH OUT to an RGB input con-
nector of other monitors.
1. Connect THROUGH OUT 1 BNC or S-VIDEO 1 OUT to external compo-
nents to relay the signal input at VIDEO 1 IN(BNC-type), or S-VIDEO 1 IN.
2. Connect the external component mono audio or stereo left channel audio
input to L AUDIO.
(RGB2): Connect the R.G.B.H and V THROUGH OUT terminals to relay the
signal input at the R.G.B.H and V IN terminals.
2. Set all the 75Ω/HIGH impedance select switches on all but the last monitor to
“HIGH” position. Only the last monitor is set to the “75Ω” position.
3. Connect the REMOTE IN of the monitor to the REMOTE OUT of the next
monitor using the optional remote cable.
3. Connect the external component stereo right channel audio input to R AU-
DIO.
4. Set the 75Ω/HIGH impedance select switch of the corresponding input sig-
nal (BNC, S-VIDEO) on all but the last monitor to “HIGH” position. Only the
last monitor is set to “75Ω” position.
NOTE: ''Plug and Play'' is available only for the monitor connected directly
to a personal computer with the MIni D-Sub 15-pin RGB connector. There-
fore, ''Plug and Play'' does not work for monitors connected with the
THROUGH OUT terminal. This is because only the RGB video, the hori-
zontal, and the vertical sync. signal is output from the THROUGH OUT
terminals.
THROUGH OUT (VIDEO 2) Connections
1. Connect THROUGH OUT 2 BNC or S-VIDEO 2 OUT to external component
to relay the signal input at VIDEO 2 IN(BNC-type) or S-VIDEO 2 IN.
2. Connect the external component mono audio or stereo left channel audio
input to L AUDIO.
NOTE: ''Plug and Play'' is not available for the RGB 2 BNC terminals.
D-Sub 15 Pin RGB Signal Composition
D-SUB 15pin RGB Input Connector (ANALOG ONLY)
Pin Assignments and Signal Levels for 15 pin RGB (Analog)
Signal to be connected (D-SUB 15 pin)
Pin No.
RED
1
2
4
3
2
1
5
GREEN or Sync on Green
9
6
10
8
7
15 14 13 12 11
BLUE
3
SDA
12
13
14
15
4
H. or Composite sync
V.SYNC
SCL
GND
GND
5
GND
6
GND
7
GND
8
GND
11
10
9
No Connection
No Connection
24
17
25
External Speaker Connections
If non-shielded speakers are used, they must be located a minimum of 4 feet
away from the monitor.
External speakers may be connected to the monitor to reproduce sound from
VIDEO 1, VIDEO 2, RGB 1 or RGB 2 signal sources.
SPEAKER SELECT
INT
EXT
External speakers may be connected directly to the EXTERNAL SPEAKERS
terminals or indirectly by connecting a stereo system amplifier to the audio
outputs.
4 ft.
4 ft.
LEFT
RIGHT
120cm
120cm
SPEAKERS MUST HAVE
VIDEO
RGB1
PC
/
EXT CTL
MORE THAN 5WATT RATING
B
N
C
S
D
I
P
S
W
REMOTE
IMPEDANCE
8
OHM
EXT SPEAKERS
RIGHT LEFT
7
5
D
L
O
(
7
5
ON
R
M
O
N
O
)
I
N
N
I
N
H
I
G
H
H
I
G
H
1
2
3
4
5
6
7
8
T
H
R
O
U
G
H
T
H
R
O
U
G
H
T
H
R
OUT
O
U
G
H
U
T
O
U
T
O
U
T
SPEAKER SELECT
VIDEO
2
RGB AUDIO
RGB
2
B
N
C
S
R
/
C
R
/
P
R
G
/
Y
/
Y
B
/
C
B
P
B
H
V
I
N
T
EXT
7
5
A
U
D
I
L
O
(
7
5
7
5
A
C
I
N
I
N
R
M
O
N
O
)
R
L
(
M
O
N
O
)
I
N
WARNING: Speakers that are installed next to the monitor must be
shielded against electromagnetic radiation which can cause color distortion
in the CRT and is not covered under the warranty.
H
I
G
H
N
I
N
H
I
G
HIGH
T
H
R
O
U
G
H
U
G
H
H
R
O
U
G
H
T
H
R
O
U
G
H
O
U
T
U
T
O
U
T
O
U
T
LEFT
RIGHT
＋
－
＋
－
CAUTION: Unplug the monitor and all connected components before con-
necting external speakers. Use only speakers with 8-ohm impedance and a
power output rating of 5 watts or more.
VIDEO or
To connect external speakers directly to the monitor:
1. Strip the ends of the speaker wires.
RGB AUDIO L and R outputs of XP29Xtra/XM29Xtra
R
L (MONO)
2. Press down a button below the EXTERNAL SPEAKERS terminals, insert
the speaker wire and release the button to secure a speaker wire connec-
tion:
IN
LINE OR
LINE OR
AUX INPUT AUX INPUT
OUT
[a] Connect the right speaker (located at right side of the monitor when
viewed from the front) positive (+) wire to RIGHT +.
[b] Connect the right speaker negative (-) wire to RIGHT -.
[c] Connect the left speaker negative (-) wire to LEFT -.
[d ]Connect the left speaker positive wire (+) to LEFT +.
3. Set SPEAKER SELECT switch at EXT.
L
R
STEREO AMP
JGHDYSTEOYII DYASGHIROYUKIAIZAWA
HJJKKKASDFFF
AFHUJTT
DFFGGGG
ADFGRTRYT
2Q
2Q
CCVDFVFF
ZZXXC
DFFGGGG
ADFGRTRYT
AFHUJTT
BNGGDFDFGHY
2Q
2Q
SFGHHHJJ
SFGHHHJJ
To connect the monitor to stereo system speakers:
1. Connect L AUDIO output to the stereo amplifier L AUX input.
2. Connect R AUDIO output to the stereo amplifier R AUX input.
3. Set SPEAKER SELECT switch at EXT to use external speakers only. For
center channel audio fill, set SPEAKER SELECT at INT for sound from both
monitor and external speakers.
IMPORTANT: Do not connect speakers to both the monitor EXTERNAL
SPEAKERS terminals and to the stereo amplifier. This could damage both
the monitor and the speakers.
26
18
27
NOTE 2: Select the over scan mode for VIDEO display.
Operation
3. Adjust The Raster or The Picture Control.
You can adjust the raster such as the horizontal size, vertical size or side
pincushion correction, and the brightness and contrast of the image with the
remote control.
Power
This section describes how to select a computer or video source and how to
adjust the picture and sound.
4. Turning Off The monitor.
General Controls
Before you turn on your MultiSync XP29 Xtra/XM29 Xtra monitor ensure that
Press the POWER OFF button on the remote control or press the POWER
button on the front panel.
the computer or video source is turned on.
1)To adjust:
Degaussing
1. Turn On The Monitor
The earth's magnetic field and other magnetic sources can magnetize a color
picture tube causing patches of impure colors. This monitor automatically
demagnetizes the picture tube for 5 seconds each time the monitor is switched
on. Sometimes during transportation a severe magnetic field can be
encountered which may require demagnetizing to clear the problem. Also, if
powered on for extended periods of time, magnetic fields can be produced by
the CRT itself, causing color impurities. In these cases, use the DEGAUSS
key once to demagnetize the picture tube. Pressing this key once
demagnetizes the picture tube for 5 seconds.
The power button is on the front panel of the monitor. By turning this switch on,
the STANDBY/POWER indicator will turn to green and the monitor will
become ready to use. OSM is also usable from the front bezel.
After you press the POWER OFF button on the remote control, the monitor will go
into its standby mode and the STANDBY/POWER indicator will glow amber.
2. Select The Computer Or Video Source
Press the “VIDEO 1” or “VIDEO 2” (VCR, document camera, or laser disc
player), or “RGB 1” or ” RGB 2”(computer) button on the remote control to
display the image. Or press the button on the front panel to select your video
source: “VIDEO 1”, “VIDEO 2”, “RGB 1”, or “RGB 2”.
NOTE 1: In the U.S.A. the standard video signal format is NTSC, therefore
make sure that the AUTO or NTSC is selected on OSM system control
menu. See page 45.
CAUTION: Please allow a minimum of 30 minutes to elapse between uses of
the DEGAUSS key, when not switching from mode to mode. Do not hold the
key down continuously to avoid decreasing the life of the degauss circuitry.
NORMAL (RASTER/VISUAL) : resets the currently selected control to the
factory setting.
Using OSM Controls
NEC's OSM, or On-Screen Manager, System offers the ultimate form of
monitor controls. Keys on the remote control unit or front bezel allow you to
easily navigate through menus and adjust controls.
-when a specific group icon is highlighted, this
key resets all the specific controls settings or all
the settings.
OSM controls include extended controls such as Brightness, Contrast, Size,
Position, Pin cushion, Keystone, Vertical Linearity, Scan Select and other
OSM utilities. Adjustments are saved instantly. The currently addressed
control can be reset to factory settings by pressing the NORMAL key.
-when a specific control is selected: this key
resets the selected adjustments.
NOTE: The NORMAL function is not valid in
the OSM Turn Off Time, Language Select
menus, and Volume Control.
OSM keys on the remote control unit function as follows:
PROCEED
: accesses the OSM controls.
-in the color temperature: proceeds to the
control for RGB gain and bias.
EXIT
: exits the OSM controls. When an adjustment
item is selected, a press of this button returns to
its icon selection screen.
-in the RGB gain and bias: return to the color
temperature screen.
POSITION CONTROL up/down : selects one of the control items.
POSITION CONTROL-/+
: increase or decrease the settings level.
: selects a group icon at top of the OSM screen
when any one of them is highlighted without
any specific control selected.
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c. HEIGHT
Press to adjust the vertical size of the image.
Direct Control Screen
You can adjust the raster, visual and sound using the direct key on the remote
control.
To switch to another control screen, press any one of the other keys.
*To end the OSM display, press EXIT.
d. SIDE PIN
Press to adjust the curvature of the edges of the left and right side of the
display image either inward or outward. The image should be adjusted to
attain a straight line on the left and right sides.
*If no key operation is made within 3 seconds, the OSM display will disappear.
a. POSITION/CONTROL
Press to move the image right. Press to move the image left.
e. SCAN
Press to select the scan mode: over scan and under scan.
Press to move the image up. Press
to move the image down.
b. WIDTH
Press to adjust the horizontal size of the image.
g. BRIGHT
f. NORMAL (raster)
Press to adjust the brightness of video display.
Press to reset all the stored adjustment raster data and recall the factory
preset data. When a specific control is selected, this key resets the
selected raster adjustments.
h. CONTRAST
Press to adjust the contrast of video display.
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j. MUTE
i. NORMAL( visual)
Press to turn off the sound for a short period of time; press again to restore
the sound.
Press to reset all the stored adjustment visual data and recall the factory
preset data. When a specific control is selected, this key resets the selected
visual adjustments.
k. VOLUME
Press
to increase the sound: press
to decrease the sound.
NOTE:
When pressing a key that does not correspond to the function currently in
use, the following message will be displayed on the monitor.
Accessing OSM
Visual Controls Group
Press the PROCEED key on the remote control or front bezel.
To turn off OSM
The visual controls allow you to adjust the picture controls such as
brightness, contrast, color, tint, and sharpness.
Press the EXIT key on the remote control or front bezel.
DV CV
RGB
B R I G H T N E S S
C O N T R A S T
S H A R P N E S S
C O L O R
VIDEO 1 VIDEO 2 RGB 1 RGB 2
PROCEED
VIDEO 1
▼
VIDEO 2
▼
EXIT
POSITION/CONTROL
PROCEED
EXIT
PROCEED
EXIT
T I N T
OSM Menus
BRIGHTNESS : Pressing + or - increases or decreases the image brightness level.
CONTRAST Pressing + or - increases or decreases the image contrast level.
SHARPNESS : Pressing + or - increases or decreases the image sharpness level.
:
On-Screen Manager' s menu of Controls gives you an overview of the
selection of controls available.
COLOR
TINT
:
:
Pressing + or - increases or decreases the image color saturation level
Pressing + or - increases or decreases the red and green values.
DV CV
RGB
B R I G H T N E S S
C O N T R A S T
S H A R P N E S S
C O L O R
NOTE: The color, tint and sharpness controls are not available for RGB
input. For RGB2 input signals, you can select the RGB CTL menu under
RGB2 SOURCE SELECT in “DV” to change the color, tint, and sharpness
controls.The tint is not available for PAL and SECAM input.
T I N T
NOTE: Pressing the visual NORMAL key resets all the visual controls to the
factory settings when only the visual controls group icon is highlighted.
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V-position/V-height/V-linearity Controls Group
The V-position/V-height/V-linearity Controls allow you to adjust the vertical
position, vertical size and vertical linearity of the image.
H-position/H-width/Pin-cushion Controls Group
The H-position/H-width/Pin-cushion Controls allow you to adjust the horizontal
position, horizontal size and pin-cushion of the image.
DV CV
DV CV
DV CV
RGB
H - P O S I T I O N
H - W I D T H
RGB
H - P O S I T I O N
H - W I D T H
RGB
DV CV
RGB
V - P O S I T I O N
V - H E I G H T
V - P O S I T I O N
V - H E I G H T
P I N - C U S H I O N
P I N - B A L A N C E
P I N - C U S H I O N
P I N - B A L A N C E
V - L I N E A R I T Y 1
V - L I N E A R I T Y 2
V - L I N E A R I T Y 1
V - L I N E A R I T Y 2
P I N - C O R N E R T O P
P I N - C O R N E R B O T T O M
P I N - C O R N E R T O P
P I N - C O R N E R B O T T O M
V-POSITION : Pressing + or - moves the image vertically up or down.
H-POSITION
H-WIDTH
: Pressing + or - moves the image horizontally right or left.
: Pressing + or - decreases or increases the horizontal size
of the image (wider or narrower).
V-HEIGHT
: Pressing + or - increases or decreases the vertical size of the
image (taller or shorter).
V-LINEARITY 1 : Pressing + increases the spacing between the lines near the
top and decreases the lines near the bottom at the same time;
pressing - increases the spacing between the lines near the
bottom and decreases the lines near the top at the same time.
V-LINEARITY 2 : Pressing + or - increases or decreases the spacing between
the lines near the top of your screen and near the bottom of
your screen at the same time.
PIN-CUSHION
PIN-BALANCE
: Pressing + or - decreases or increases the curvature of
the sides either inward or outward.
: Pressing + or - decreases or increases the curvature of
the sides to right or to left.
PIN-CORNER TOP : Pressing + or - decreases or increases the curvature of
the top corners inward outward.
PIN-CORNER TOP BOTTOM : Pressing + or - decreases or increases the curvature of
the bottom corners inward or outward.
KEYSTONE (trapezoidal) : Pressing + or - increases or decreases the bottom of the
NOTE: The V-LINEARITY controls allow you to adjust the spacing of the
areas on the screen. The object of this control is to ensure that a one-inch
circle is a true one-inch circle where ever it is drawn on the screen.
screen to be the same as the top.
TILT
: Pressing + or - increases or decreases the tilt of your
display.
ROTATION (raster rotation)
SCAN SELECT
MOIRE CANCELER
: Pressing + or - rotates the entire display clockwise or
counter clockwise.
• draw equally spaced horizontal lines using a drawing application that has a
ruler.
: Pressing + or - selects the over scan mode or the under
scan mode.
•use the V-LINEARITY 1 and 2 controls to adjust the spacing between
the lines near the top and the bottom of your screen.
: Pressing + reduces moire and pressing - returns to the
normal condition. Keep pressing + until moiré is reduced to
the minimum level.
Keystone/Tilt/Rotation/Scan Select/Moire Canceller
NOTE: Increasing + level too much can cause characters to
waver or to be blurred.
Controls Group
The Keystone/Tilt/Rotation/Scan Select Controls/Moire Canceller allow you to
adjust the raster rotation or angle of the sides of your display, to select either
Under Scan (for RGB display) or Over Scan (for VIDEO display) and to reduce
moire.
DV CV
RGB
DV CV
RGB
K E Y S T O N E
T I L T
R O T A T I O N
S C A N S E L E C T
M O I R E C A N C E L E R
K E Y S T O N E
T I L T
R O T A T I O N
S C A N S E L E C T
M O I R E C A N C E L E R
U N D E R
O V E R
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MODE2 is used for the wide video band mode. This mode is
RGB Controls Group
The RGB Controls allow you to adjust the color temperature, high contrast and
the white balance for RGB input.
recommended for text display.
AUTO automatically selects either the high contrast mode for
horizontal frequencies of less than 49 kHz, or the wide band
video mode for 49 kHz or over.
DV CV
DV CV
RGB
C O L O R T E M P .
RGB
C O L O R T E M P .
H I G H C O N T R A S T
H I G H C O N T R A S T
1
2
3
1 0 5 0 0 ˚ K
P R E S S ' P R O C E E D ' F O R
R G B G A I N / B I A S S E T T I N G S
DV CV
DV CV
RGB
RGB
R - G A I N ( W H I T E L E V E L )
G - G A I N ( W H I T E L E V E L )
B - G A I N ( W H I T E L E V E L )
R - B I A S ( B L A C K L E V E L )
G - B I A S ( B L A C K L E V E L )
B - B I A S ( B L A C K L E V E L )
R - G A I N ( W H I T E L E V E L )
G - G A I N ( W H I T E L E V E L )
B - G A I N ( W H I T E L E V E L )
R - B I A S ( B L A C K L E V E L )
G - B I A S ( B L A C K L E V E L )
B - B I A S ( B L A C K L E V E L )
DV CV
RGB
C O L O R T E M P .
H I G H C O N T R A S T
A U T O
M O D E 1
M O D E 2
Pressing the PROCEED key proceeds to the RGB gain and bias adjustment.
This adjustment allows you to adjust the white balance.
R, G, B-GAIN : Pressing + or - increases or decreases the gain level for each
COLOR TEMP. : Pressing + selects the color temperature: 10500 K, 9300K,
6500K or custom.
color.
R, G, B-BIAS : Pressing + or - increases or decreases the bias level for each
HIGH CONTRAST : Pressing + or - selects one of the three modes: AUTO,
MODE1, or MODE2.
color.
Normally set to AUTO. MODE1 is used for the higt contrast
mode. This mode is recommended for graphics display.
Source Information
OSM Location/OSM Display Time Control
Source Information provides you information about the current resolution
display and technical data including the horizontal and vertical frequency.
You can choose where you would like OSM image to appear on your screen.
Selecting OSM location allows you to manually adjust the OSM menu left,
right, up, or down. The OSM menu will stay on as long as it is in use. In the
OSM Turn Off Time submenu, you can select how long the monitor waits after
the last touch of a key to shut off the OSM menu. The preset choices are 5,
10, 30, and 120 seconds. Note that 30 seconds is the factory preset.
NOTE: These adjustments are for RGB mode only.
DV CV
DV CV
RGB
S O U R C E I N F O
V I D E O 1
RGB
I N F O
S O U R C E
R G B 1
H - F R E Q
H - F R E Q
H - P O L
V - P O L
7 0 . 0 K H Z
7 0 . 0 H Z
N E G
N T S C 4 . 4 3
DV CV
RGB
DV CV
RGB
O S M H - P O S I T I O N
O S M V - P O S I T I O N
O S M D I S P L A Y T I M E
O S M H - P O S I T I O N
O S M V - P O S I T I O N
O S M D I S P L A Y T I M E
N E G
H-FREQ : indicates the horizontal frequency of the current input signal.
V-FREQ : indicates the vertical frequency of the current input signal.
H-POL : indicates the polarity of the horizontal sync. signal.
V-POL : indicates the polarity of the vertical sync. signal.
OSM H-POSITION
OSM V-POSITION
: Pressing + or - moves the OSM menu right or left.
: Pressing + or - moves the OSM menu up or down.
NEG
POS
: indicates the polarity is negative.
: indicates the polarity is positive.
OSM DISPLAY TIME : Pressing + or - selects the preset time in increasing or
decreasing order.
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If the monitor does not reproduce the color for a
component signal correctly, the monitor will select
YCbCr/YPbPr in accordance with an output format of
the connected equipment such as DVD player or DTV
tuner.
DV Controls Group
The DV controls allow you to select an RGB2 signal format, to emphasize the
brightness of neutral tint, and to enhance the contrast by emphasizing black.
DV CV
DV CV
RGB
RGB
R G B 2
G A M M A
S O U R C E
S E L E C T
R G B 2
S O U R C E
S E L E C T
G A M M A
D Y N A M I C
P I C T U R E
D Y N A M I C
P I C T U R E
A U T O
Selecting RGB CTL allows you to adjust the Color,
Tint, Sharpness, Gamma, Dynamic Picture control for
RGB signals -provided horizontal frequencies of these
RGB signals must be 60 kHz and below.
This mode is recommended for displaying movie or
graphics.
1
2
3
4
5
DV CV
RGB
S O U R C E
R G B 2
S E L E C T
G A M M A
D Y N A M I C
P I C T U R E
OFF
1
2
3
4
NOTE: Component signals (YPBPR) refers to the
signals of 1920 x 1080/60/2:1 and 1280 x 720/60/1:1.
GAMMA
: Pressing + s emphasizes the brightness of neutral tint;
- the darkness of neutral tint.
RGB2 SOURCE SELECT : Pressing + selects AUTO, RGB, YCBCR, YPBPR, or
RGB CTL in this order.
DYNAMIC PICTURE
: Pressing + rotates OFF, LOW, MEDIUM or HIGH in
this order.
Normally selecting AUTO allows the monitor to
automatically distinguish between RGB and
component (YCBCR/YPBPR) signals.
Selecting HIGH emphasizes black color on a picture.
H.CONVERGENCE
: Pressing + or - adjusts the alignment of the red and
Blue lines in the left/right direction.
CV Controls Group
The CV controls allow you to adjust various convergence controls to ensure
that a white line drawn on the screen is as crisp and clear as possible.
DV CV
DV CV
RGB
RGB
H . C O N V E R G E N C E
H . C O N V E R G E N C E
V . C O N V E R G E N C E
V . C O N V E R G E N C E
A R E A C O N V E R G E N C E 1
A R E A C O N V E R G E N C E 2
A R E A C O N V E R G E N C E 1
A R E A C O N V E R G E N C E 2
V.CONVERGENCE
: Pressing + or - adjusts the alignment of the red and
Blue lines in the up/down direction.
DV CV
DV CV
RGB
RGB
H . C O N V E R G E N C E
V . C O N V E R G E N C E
T O P H O R I Z O N T A L 1
T O P V E R T I C A L 1
A R E A C O N V E R G E N C E 1
A R E A C O N V E R G E N C E 2
B O T T O M H O R I Z O N T A L 1
B O T T O M V E R T I C A L 1
R E S S ' P R O C E E D ' F O R
C O N V E R G E N C E 1 S E T T I N G S
AREA CONVERGENCE1 : You can enter the four-selection mode with the
PROCEED key. Now you can use the up or down key
to select one of the four modes. Adjust the selected
item with the + or - key.
: TOP HORIZONTAL1, TOP VERTICAL1, BOTTOM
HORIZONTAL1, BOTTOM VERTICAL1
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AREA CONVERGENCE2 : You can enter the four-selection mode with the
PROCEED key. Now you can use the up or down key
to select one of the four modes. Adjust the selected
item with the + or - key.
BOTTOM HORIZONTAL1 : Corrects the vertical lines on the lower half of the
screen. The closer to the bottom, the greater you get
correction value.
: TOP HORIZONTAL2, TOP VERTICAL2, BOTTOM
HORIZONTAL2, and BOTTOM VERTICAL2.
Pressing the PROCEED key proceeds to the following adjustments.
TOP HORIZONTAL1 : Corrects the vertical lines on the upper half of the screen.
The closer to the top, the greater you get correction value.
BOTTOM VERTICAL1 : Corrects the horizontal lines on the lower half of the
screen. The closer to the bottom, the greater you get
correction value.
TOP VERTICAL1 : Corrects the horizontal lines on the upper half of the screen. The
closer to the top, the greater you get correction value.
DV CV
DV CV
RGB
RGB
BOTTOM HORIZONTAL2 : Corrects the vertical lines on the bottom of the
H . C O N V E R G E N C E
V . C O N V E R G E N C E
T O P H O R I Z O N T A L 2
T O P V E R T I C A L 2
screen(edge).
A R E A C O N V E R G E N C E 1
A R E A C O N V E R G E N C E 2
B O T T O M H O R I Z O N T A L 2
B O T T O M V E R T I C A L 2
P R E S S ' P R O C E E D ' F O R
C O N V E R G E N C E 1 S E T T I N G S
Pressing the PROCEED key proceeds to the following adjustments
TOP HORIZONTAL2 : Corrects the vertical lines on the top of the screen(edge).
BOTTOM VERTICAL2 : Corrects the horizontal lines on the bottom of the
screen(edge).
TOP VERTICAL2 : Corrects the horizontal lines on the top of the screen(edge).
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Volume Control
Reset Control
The Volume control allows you to adjust the volume.
The Reset control allows you to return image parameters to factory presets.
All Raster Settings
DV CV
RGB
V O L U M E
B A S S
T R E B L E
B A L A N C E
DV CV
RGB
A L L R A S T E R N O R M A L
A L L V I S U A L N O R M A L
A L L C O N V E R G E N C E N O R M A L
A L L N O R M A L
S U R R O U N D M O D E
P R E S S
' P R O C E E D ' T O R E S E T
VOLUME : Pressing + or - increases or decreases the volume.
The above warning statement will appear to confirm that you do want to reset
all raster settings. If you want to reset all raster settings, press PROCEED.
NOTE: When you mutes the sound, the MUTE display appears.
BASS
: Increases or decreases the bass.
The following items can be reset:
TREBEL
BALANCE
: Increases or decreases the treble.
H-POSITION, H-WIDTH, PIN-CUSHION, PIN-BALANCE, PIN-CORNER
TOP, PIN-CORNER BOTTOM, V-POSITION, V-HEIGHT, V-LIN1, V-LIN2,
KEYSTONE, TILT, ROTATION and MOIRE CANCELLER.
: Adjusts the balance between the right and left speakers.
SURROUND MODE : Selects OFF, MOVIE, and MUSIC in this order.
1. OFF : Turns off the surround effect.
2. MOVIE : Gives a surround effect for cinema.
3. MUSIC : Gives a surround effect for music.
ALL Convergence Settings
All Visual Settings
DV CV
RGB
DV CV
RGB
A L L R A S T E R N O R M A L
A L L V I S U A L N O R M A L
A L L R A S T E R N O R M A L
A L L V I S U A L N O R M A L
A L L N O R M A L
A L L C O N V E R G E N C E N O R M A L
A L L N O R M A L
P R E S S
' P R O C E E D ' T O R E S E T
P R E S S
' P R O C E E D ' T O R E S E T
The above warning statement will appear to confirm that you do want to reset
all visual settings. If you want to reset all visual settings, press PROCEED.
The following items can be reset:
The above warning statement will appear to confirm that you do want to reset
all convergence settings. If you want to do so, press PROCEED.
The following items can be reset:
BRIGHTNESS, CONTRAST, COLOR, TINT, SHARPNESS, COLOR TEMP.,
R-GAIN, G-GAIN, B-GAIN, R-BIAS, G-BIAS, and B-BIAS.
H. CONVERGENCE, V. CONVERGENCE, TOP HORIZONTAL1, TOP
VERTICAL1, BOTTOM HORIZONTAL1, BOTTOM VERTICAL1, TOP
HORIZONTAL2, TOP VERTICAL2, BOTTOM HORIZONTAL2, BOTTOM
VERTICAL2.
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Specific Item Settings
OSM System Control Menu
The OSM System control menu allows you to set a various conditions of the
monitor.
Specific adjustment
item to be reset.
NOTE: This control is available only when No. 8 pin of the DIP switch is set at
the ON position. The DIP switch is located on the back cabinet.
The above warning statement will appear to confirm that you do want to reset
individual settings.
NOTE:
• In addition to OSM controls, adjustments can be directly accessed with the
remote control keys. When adjusting with the remote control keys, the on-
screen display for the related adjustment appears instead of the OSM
menu.
OSM keys on the remote control unit function as follows:
POSITION CONTROL up/down : highlights one of the control items in the System
control menus.
• When OSM ON/OFF is set at OFF in the System Control menu(see below),
OSM controls are not available while the remote control direct access is
possible.
POSITION CONTROL +
POSITION CONTROL -
: proceeds to the selected menu choice.
: exits the current control and returns to its original
System control menus.
EXIT
: exits the OSM controls.
OSM windows have the following elements:
FRONT CONTROL
Right-oriented delta symbol : indicates further choices are available. Use the
up or down keys to highlight the item. Pressing
+ proceeds to the selected control screen.
This control allows you to disable the keys on the front panel such as PROCEED,
EXIT, VIDEO 1, VIDEO 2, RGB 1, RGB 2, down, up, -, and +. If you accidentally hit
any one of the buttons, it does not affect the monitor.
Left-oriented delta symbol : indicates that you can exit the current control.
Pressing - returns you to its original System
control menus.
LANGUAGE
POWER ON MODE
OSM menus are available in six languages: English, German, French, Spanish,
Italian, and Swedish.
This control allows you to set the monitor to default to any one of its inputs each
time the monitor is turned on.
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PC-CONTROL
VIDEO MODE
This control allows you to activate the PC-control function.
For more information see the following pages.
This control allows you to select the NTSC, PAL, or SECAM video standard.
Normally select AUTO.
CONVERGENCE SETUP : Corrects mis-CONVERGENCE generated by earth’s
magnetism.
OSM ON/OFF
This control allows you to enable the OSM control.
The OSM control is available when ON is selected. When the OSM does not
appear, the visual and raster controls are available with the remote control.
Normally set to MODE1. Select an appropriate mode
according to your monitor’s location. Earth magnetism
can be changed depending on where your monitor is
located.
MODE1 : For earth magnetism in the Northern Hemisphere
MODE2 : For 0-earth magnetism
MODE3 : For earth magnetism in the Southern Hemisphere
PC/External Control Function
4
3
2
1
5
PC/External Control Port Pin Assignments
9
6
8
10
7
15 14 13 12 11
D-SUB 15pin (Input/Thoughout)
Pin No.
Signal Name
No Connection
NOTE: ❊EXT-CTL ON : EXT-CTL active
OFF: EXT-CTL inactive
1
6
Receive Data
No Connection
Transimit Data
No Connection
Clear to Send
No Connection
Request to Send
Ground
PC CTL can work regardless of whether EXT-CTL is set or not.
Pin No.8 is connected to pin No. 12.
2
7
11
12
3
External Control
Pin No.
4
OPEN
GND
OPEN
GND
-
10
-
14
-
5
OPEN
VIDEO1
VIDEO2
8
-
-
OPEN
9
-
-
GND
Input Select
RGB1
4
EXT-CTL
EXT-CTL
-
-
GND
Input Select
RGB2
5
-
-
-
-
Power ON/OFF
No Connection
Degauss ON/OFF
Signal Ground
POWER OFF
POWER ON
DEGAUSS OFF
DEGAUSS ON
OPEN
-
10
13
14
15
EXT-CTL
-
GND
-
-
-
-
-
OPEN
GND
EXT-CTL
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Control Data Format
8bit 8bit 8bit
Command reference
You can control the main functions from external equipment such as personal
computer using the PC/EXT CTL terminals. The following sections explain the
interface.
8bit
8bit
8bit
8bit
8bit
Check Sum
Data
Data length
Command 2
UNIT ID
Command 1
Interface Condition
• RS-232C
• Baud rate ------------------------- 9600 bps
• Data length ----------------------- 8 bits
• Parity ------------------------------- Odd parity
• Stop bit ---------------------------- 1 bit
• Communications mode -------- Full duplex
Command 1 ........Code based on the command system
UNIT ID ...............Code allocated to each equipment (Allocate 80H to the
XP29 Xtra/XM29 Xtra)
Command 2 ......... Code allocated to the main functions of the XP29 Xtra/XM29
Xtra
Data Length ........Number of bytes of the data that is transmitted
Data .................... Data transmitted
Check Sum ......... Lower eight digits of sum total of the first byte to the byte
immediately before the last.
Command Communication Sequence
When external equipment such as a personal computer gives the command to
the XP29 Xtra/XM29 Xtra, the XP29 Xtra/XM29 Xtra returns an ACK. So make
sure that the external equipment receives this ACK.
Command sending/receiving sequence
Command
External equipment
XP29 Xtra/XM29 Xtra
(PC)
ACK
The XP29 Xtra/XM29 Xtra returns an ACK if it has received the command
correctly.
If it has not received the command correctly due to data error, it will return
nothing. Therefore, when the external equipment send a command, make
sure that it received the ACK.
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PC CONTROL COMMAND LIST FOR USE WITH THE XP29 Xtra/XM29 Xtra
Example: Input switching (VIDEO 1) from the PC to the XP29 Xtra/XM29
Xtra(when the address selector equals 0)
PC → XP29 Xtra/XM29 Xtra
PC → XP29 Xtra/XM29 Xtra
COM1
COM2
4E
Contents
Power On
Length
00
Data 1
00
Data 2
COM1
UA
80
COM2
B0
Length
02
Sum
12
9F
DF
VIDEO1 : 01
VIDEO2 : 02
RGB1 : 03
RGB2 : 04
4F
Power Off
00
13
A1
Degauss Control
00
14
15
XP29 Extra/XM29 Extra → PC
COM1
Contents
COM2
4E
Length
00
3F
Power On (ACK)
XP29 Xtra/XM29 Xtra → PC
4F
Power Off (ACK)
00
B0
Input Switching (ACK)
Degauss Control(ACK)
00
COM1
UA
80
COM2
B0
Length
00
Data 1
6F
7F
A1
01
3F
50
30
51
Troubleshooting
Before arranging for service by the NEC Service Center, check the following to be sure repairs are needed.
Possible Cause
Problem
Correction
Power cord unplugged.
Plug in power cord.
No Picture or Sound
Power outlet inactive.
Be sure wall switch is on and outlet has power.
Switch to ON or connect to an active AC outlet.
Correct all connections.
Power of external equipment is not ON.
External equipment has been incorrectly connected.
Incorrect input selection.
Press correct RGB1, RGB 2, VIDEO 1 or VIDEO 2 button.
Improper control setting.
Local interference.
Adjust picture controls as needed.
Try another location for the monitor.
Be sure all connections are secure.
Check 75 ohm high impedance select switch.
Sound OK; poor picture
with VIDEO signal input.
Cable interconnections.
Input impedance is not correct level.
Improper control setting.
Adjust picture controls as needed.
Sound OK; poor picture with
RGB signal input.
Incorrect 15 PIN connector pin connections.
Check pin assignments and connections.
Cable interconnections.
Be sure all connections are secure.
Adjust volume.
Picture OK; poor or no sound.
Volume is not adjusted.
Poor audio connections from external source.
Improper control settings.
MUTE key is ON.
Correct audio connections.
Adjust volume controls.
Press again to restore sound.
Cable interconnections.
Improper volume setting.
Secure all cable connections.
Poor sound from external speakers
or stereo system speakers
Check volume controls of all components.
Weak batteries.
Install new batteries.
Remote control does not work.
Obstacle between Remote Control and Sensor
Window. (Wireless)
Point remote control directly at Sensor Window.
You are not within the effective operating range.
(Wireless)
Use the remote control unit within 30° left and right
of center (at a distance of within 22ft).
Incorrect setting of No. 7 pin of the DIP SW. (Wireless)
Set Pin no. 7 of DIP SW to ON/SHORT.
When in the EXT. CONTROL mode, the remote
control unit will not operate the monitor.
Set Pin no.6 of DIP SW to OFF/OPEN.
Check the input signal.
Horizontal and/or vertical sync signal is not present
when the Intelligent Power Manager control is on.
POWER/STANDBY indicator is
blinking (Amber)
If the POWER/STANDBY indicator is blinking in red, turn off the monitor immediately and contact
your dealer or authorized NEC Service Center.
52
31
53
Specifications
Picture tube
27 inch Visual size; 29 inch CRT size (Diagonal), Type M68LMF256X
108 degree deflection
Stripe trio pitch Ph 0.60 mm at center, Ph 0.78 mm at corner/Pv 0.56 mm
Invar mask, Medium-short persistence phosphor
Anti-static electricity coating
Optical filter coating
Dynamic focus
RGB Input Terminals
RGB 1 : Mini D-SUB 15pin RGB 2:BNC (R/CR/PR, G/Y/Y, B/CB/PB, H/CS and V)
:
:
Video : Analog 0.7Vp-p/75 Ohms (Positive)
Sync. : Separate Sync. TTL level, 0.7 - 4.0Vp-p/75 Ohms..........RGB 2 only
Horizontal Sync.
Vertical Sync.
(Positive/Negative)
(Positive/Negative)
(Positive/Negative)
:
:
Composite Sync. TTL Level
Composite Sync. On Green Video 0.3Vp-p (Negative)
RGB Output Terminals
THROUGH OUT
RGB 1 : Mini D-SUB 15 pin
RGB 2 : BNC (R/CR/PR, G/Y/Y, B/CB/PB, H/CS and V)
Video Input Terminals
VIDEO 1/2
S-VIDEO (Video 1/2)
1.0Vp-p, 75 Ohms unbalanced (BNC-Jack), Composite video signal, Sync-negative.
Y
: 1.0Vp-p, 75 Ohms unbalanced, Sync-negative.
: 0.28Vp-p, 75 Ohms unbalanced, Color burst level.
C
Video Output Terminals
THROUGH OUT (Video 1, 2)
THROUGH OUT (S-VIDEO 1, 2)
1.0Vp-p, 75 Ohms unbalanced (BNC Jack), Composite video signal, Sync-negative.
Y : 1.0Vp-p, 75 Ohms unbalanced, Sync-negative.
C : 0.28Vp-p, 75 Ohms unbalanced, Color burst level.
Audio Input Terminals
VIDEO 1, 2 / RGB
Left (Mono) : 0.5 Vrms, high impedance (Pin-Jack)
Right : 0.5Vrms, high impedance (Pin-Jack)
Audio Output Terminals
THROUGH OUT
Left : 0.5 + 0.1 Vrms, less than 22 K Ohms (Pin-Jack)
Right : 0.5 + 0.1 Vrms, less than 22 K Ohms (Pin-Jack)
External Control
mini D-SUB 15pin (IN/THROUGH OUT)
(IN/THROUGH OUT)
SOUND Output
Internal
External
2.5W+2.5W (THD 10%) at 16 Ohm
5W+5W (THD10%) at 8 Ohm
Speaker
Oval type 9 X 5.5 cm
16 Ohm, 2pcs.
Display Colors
Analog Input: Unlimited colors
Synchronization Range
RGB
Horizontal: XP29Xtra; 15.7/31 KHz to 100 KHz, XM29Xtra; 15.7/31 KHz to 70 KHz
(Automatically)
Vertical:45 Hz to 120 Hz (Automatically)
54
32
55
Maximum Resolution
Video Bandwidth
RGB 1024( H) X 768(V) pixels
VIDEO Horizontal: 500 lines /S-VIDEO Horizontal : 600 lines
RGB: 60 MHz at-3dB (Note that source is RGB2 and in HIGH CONTRAST, MODE2 or
AUTO at 40 kHz or over is selected.)
Y PB PR,Y CB CR and RGB CTL : 25MHz at-3dB (Note in HIGH CONTRAST, MODE2)
VIDEO: 6 MHz at-3dB
Display Area
Blanking
RGB : 95% Scan (Typically)
VIDEO: 7% Overscan
Horizontal: 15.75kHz; 10µsec, 31kHz<fH<63.2kHz; 3.6µsec, 63.2kHz<fH; 2.7µsec
Vertical: 0.4 msec
Current Rating
AC 100-120 /200-240 V, 50/60 Hz
Power Consumption
Dimensions
XP29 Xtra(XP-2991): 3.5 A (maximum) / XM29 Xtra(XM-2961): 3.5A (maximum)
645(W) x 533(H) x 518(D) mm / 25.4(W)X21(H)X20.4(D) inches
54 kg / 119 lbs
Weight
Environmental Considerations
Operating Temperature
Humidity
:
:
:
:
:
:
0℃to 40℃
0 to 90%
Altitude
0 to 10,000 feet
-10℃to 50℃
0 to 95%
Storage Temperature
Humidity
Altitude
0 to 45,000 feet
Regulations :
UL/C-ULApproved (UL 1950/CSA 950)
Meets FCC class A requirements
Meets DHHS requirements
Meets DOC Canada class A requirements
Meets RED ACT
All specifications are subject to change without notice.
56
33
57
Dimensions
20.4''
(518mm)
21.0''
(533mm)
PROCEED
VIDEO
▼
1
VIDEO
2
RGB
1
RGB 2/DTV
▼
EXIT
－
＋
POWER
/STANDBY
Multisync
23.27''
14.94''
(591mm)
(379.5mm)
25.4''
20.4''
(645mm)
(518mm)
58
34
59
Timing Charts
Input Signal Reference Chart
Separate Sync.
VIDEO
D
C
B
E
HORIZONTAL
A
VIDEO
R
Q
S
VERTICAL
P
O
Sync. Polarity: Positive / Negative
Composite Sync.
VIDEO
D
E
C
B
HORIZONTAL
A
VIDEO
R
S
Q
VERTICAL
P
O
Sync. Polarity: Positive / Negative
60
35
61
Composite Sync. & Video (Sync. on Green)
VIDEO
HORIZONTAL
E
B
D
A
C
VIDEO
R
VERTICAL
S
P
Q
P
O
Recommended Sync Signal Timing
Sync. Polarity: Negative
Horizontal Duty should be 3 to 30%.
Horizontal sync width should exceed 0.9 µsec.
Horizontal back porch should exceed 2.0 µsec at sync on green and 1.2 µsec at others except when at 15KHz.
Horizontal blanking should exceed: 15.75; 10µsec, 31KHz< fH<63.2KHz: 3.6 µsec, 63.2KHz<fH: 2.7 µsec.
Vertical Duty should be 0.2 to 10%.
Vertical sync width should exceed 40 µsec or 2 horizontal lines.
Vertical sync width plus back porch should exceed 0.4 msec.
Interlaced signals are not recommended.
Interlaced signals with composite sync may not be displayed.
62
36
63
Typical Input Signal Timing
Mac Ⅱ, Quadra,
or LC Compatible
VGA Compatible
XGA-2 Compatible
640×350
720×400
31.469KHz
31.778µsec
3.813µsec
1.589µsec
26.058µsec
0.318µsec
640×480
31.469KHz
31.778µsec
3.813µsec
1.589µsec
26.058µsec
0.318µsec
720×350
39.444KHz
25.352µsec
3.042µsec
1.522µsec
20.282µsec
0.508µsec
720×400
39.444KHz
25.352µsec
3.042µsec
1.522µsec
20.282µsec
0.508µsec
640×480
39.375KHz
25.397µsec
3.048µsec
1.524µsec
20.317µsec
0.508µsec
Resolution
640×480
31.469KHz
31.778µsec
3.813µsec
1.589µsec
26.058µsec
0.318µsec
Horizontal Frequency
(A) Horizontal Period
(B) Horizontal Pulse Width
(C) Horizontal Back Porch
(D) Horizontal Active Area
(E) Hrizontal Front Porch
35.000KHz
28.570µsec
2.120µsec
3.170µsec
22.810µsec
0.180µsec
VESA
VESA
VESA
VESA
MAC Ⅱ
&
8514/A & XGA
Interlaced
VESA
HDTV
HDTV
800×600
640×480
800×600
at 60Hz
800×600
1024×768
at 60Hz
Interlaced
at 56Hz
at 72Hz
at 72Hz
Quadra
Compartible
Resolution
640×480
37.860KHz
26.413µsec
1.270µsec
4.063µsec
800×600
35.156KHz
28.444µsec
2.000µsec
3.556µsec
22.222µsec
0.667µsec
800×600
37.879KHz
26.400µsec
3.200µsec
2.200µsec
20.000µsec
1.000µsec
800×600
832×624
49.725KHz
20.111µsec
1.117µsec
3.910µsec
14.524µsec
0.559µsec
1024×768
35.587KHz
28.100µsec
3.910µsec
1.247µsec
22.760µsec
0.178µsec
1024×768
48.363KHz
20.677µsec
2.092µsec
2.462µsec
15.754µsec
0.369µsec
1028×720
45.000KHz
22.222µsec
1.077µsec
2.963µsec
17.226µsec
0.956µsec
1920×1080
33.750KHz
29.630µsec
1.185µsec
1.993µsec
25.845µsec
0.606µsec
Horizontal Frequency
(A) Horizontal Period
(B) Horizontal Pulse Width
(C) Horizontal Back Porch
48.077KHz
20.800µsec
2.400µsec
1.280µsec
16.000µsec
1.120µsec
(D) Horizontal Active Area 20.317µsec
(E) Horizontal Front Porch 0.762µsec
*VGA, XGA, XGA-2, and 8514/A are the trademarks of International Business Machines Corporation.
*Macintosh II, Quadra, and LC are the trademarks of Apple Computer Inc.
*VESA is the trademark of a non-profit organization, Video Electronics Standards Association.
64
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65
Mac Ⅱ, Quadra,
or LC Compatible
VGA Compatible
XGA-2 Compatible
640×350
70.080Hz
720×400
70.080Hz
640×480
59.940Hz
720×350
720×400
640×480
75.000Hz
Resolution
640×480
87.850Hz
87.850Hz
Vertical Frequency
(O)Vertical Period
66.667Hz
14.268msec
0.064msec
1.716msec
11.504msec
0.985msec
14.268msec
0.064msec
0.890msec
13.156msec
0.159msec
16.683msec
0.064msec
0.793msec
15.762msec
0.064msec
11.383msec
0.051msec
1.496msec
8.873msec
0.963msec
11.383msec
0.051msec
0.862msec
10.141msec
0.329msec
13.333msec
0.051msec
0.813msec
12.190msec
0.279msec
15.000msec
0.090msec
1.110msec
13.710msec
0.090msec
(P) Vertical Pulse Width
(Q)Vertical Back Porch
(R) Vertical Active Area
(S) Vertical Front Porch
VESA
VESA
VESA
VESA
MAC Ⅱ
&
8514/A & XGA
Interlaced
VESA
HDTV
800×600
640×480
at 72Hz
800×600
800×600
at 72Hz
1024×768
at 60Hz
HDTV
Interlaced
at 56Hz
at 60Hz
Quadra
Compartible
800×600
56.250Hz
832×624
74.550Hz
1024×768
86.960Hz
Resolution
640×480
72.809Hz
800×600
60.317Hz
800×600
72.187Hz
1024×768
60.000Hz
1280×720
1920×1080
Vertical Frequency
(O)Vertical Period
60.000Hz
60.000Hz
17.778msec
0.057msec
0.626msec
17.067msec
0.028msec
13.414msec
0.060msec
0.784msec
12.549msec
0.020msec
11.499msec
0.112msec
13.735msec
0.079msec
0.740msec
12.678msec
0.238msec
16.579msec
0.106msec
0.607msec
15.840msec
0.026msec
13.853msec
0.125msec
0.478msec
12.480msec
0.770msec
16.667msec
0.124msec
0.600msec
15.880msec
0.062msec
16.6667msec 16.6667µsec
(P) Vertical Pulse Width
(Q)Vertical Back Porch
(R) Vertical Active Area
(S) Vertical Front Porch
0.1111msec
0.4444msec
16.0000msec
0.1111msec
0.1481µsec
0.444msec*1
0.4593msec*2
0.577/
0.563msec
16.0148msec*1
16.9852msec*2
10.824msec
0.0593msec*1
0.0741msec*2
0.000/
0.014msec
*1 First field
*2 Second field
66
38
67
Signal Identification for Raster Preset
Polarity
State
Frequency
NEC
PRESET
USER
PRESET
MODE
REMARKS
Hor
-
Ver
-
Hor
-
Ver
-
Hor
-
Ver
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
YES1
YES1
YES2
૽
VIDEO NTSC
MODE1
15.5-21.0KHz
-
-
-
-
-
YES2
VIDEO PAL/SECAM
NEG
NEG
POS
POS
NEG
NEG
NEG
POS
POS
NEG
NEG
NEG
POS
POS
POS
NEG
NEG
NEG
POS
POS
NEG
NEG
NEG
POS
POS
NEG
NEG
NEG
POS
POS
NEG
NEG
NEG
POS
NEG
POS
NEG
POS
NEG
NEG
POS
NEG
POS
NEG
NEG
POS
NEG
POS
POS
NEG
NEG
POS
NEG
POS
NEG
NEG
POS
NEG
POS
NEG
NEG
POS
NEG
POS
NEG
NEG
POS
NEG
-
H
H
H
H
L
-
-
-
-
-
૽
-
-
-
૽
-
-
-
૽
-
-
-
૽
-
H
H
H
H
L
-
YES3
YES3
૽
VESAI-Standard 640x480(31.5KHz/60Hz)
IBM 640x350 (31.5KHz/71Hz)
MODE2
31.0-32.5KHz
-
-
-
-
-
-
૽
IBM 640x400 (31.5KHz/71Hz)
-
-
-
૽
-
-
-
૽
-
H
H
H
H
H
L
-
YES4
YES4
૽
MAC 13" (35.000KHz/66.67Hz)
MODE4
32.5-36.5KHz
-
-
-
-
-
-
૽
-
-
80 or less
YES5
YES5
૽
VESA 800x600 (35.156KHz/56.250Hz)
VESA 1024x768 (35.522KHz/43.479Hz)
HDTV (33.75KHz/60Hz)
-
-
80 or greater
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
YES6
YES6
YES7
૽
-
H
H
H
H
L
-
-
VESA 640x480 (37.50KHz/75.000Hz)
MODE5
36.5-42.0KHz
-
-
-
-
-
-
૽
-
-
YES7
YES8
YES9
YES10
૽
VESA 800x600 (37.89KHz/60.317Hz)
640x480 (38.4KHz/72Hz)
-
-
-
-
H
H
H
H
L
-
-
VESA 640x480 (43.269KHz/85.008Hz)
MODE6
42.0-44.2KHz
-
-
-
-
-
-
૽
-
-
-
૽
-
-
-
૽
-
H
H
H
H
L
-
YES8
YES11
૽
VESA 1024x768 (48.363KHz/60.000Hz)
MODE7
44.2-49.0KHz
-
-
-
-
-
-
૽
-
-
-
YES12
YES13
YES14
૽
VESA 800x600 (46.875KHz/75.000Hz)
HDTV (45.00KHz/60Hz)
-
-
YES9
-
H
H
H
-
YES10
MAC 16'' (49.7KHz/75Hz)
MODE8
49.0-51.0KHz
-
-
-
-
-
-
૽
POS
NEG
NEG
NEG
POS
POS
NEG
NEG
NEG
POS
POS
NEG
NEG
NEG
POS
POS
NEG
NEG
NEG
POS
POS
NEG
NEG
NEG
POS
POS
NEG
NEG
NEG
POS
POS
NEG
NEG
NEG
POS
POS
NEG
POS
NEG
NEG
POS
NEG
POS
NEG
NEG
POS
NEG
POS
NEG
NEG
POS
NEG
POS
NEG
NEG
POS
NEG
POS
NEG
NEG
POS
NEG
POS
NEG
NEG
POS
NEG
POS
NEG
NEG
POS
NEG
POS
NEG
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
H
L
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
૽
YES15
YES16
૽
-
MAC 16'' (49.7KHz/75Hz) Sync on green
VESA 1024x768 (56.476KHz/70.069Hz)
H
H
H
H
L
YES11
MODE9
51.0-57.5KHz
-
-
૽
-
૽
-
૽
H
H
H
H
L
-
YES17
૽
MAC 19'' (60.02KHz/75Hz)
MODE10
57.5-63.2KHz
-
-
૽
YES12
YES18
૽
VESA 1024x768 (60.023KHz/75.029Hz)
PC98 1280x1024 (64.6KHz/60Hz)
-
H
H
H
H
L
-
YES19
૽
MODE11
63.2-70.0KHz
-
-
૽
YES13
YES20
૽
VESA 1280*1024 (63.98KHz/60.0Hz)
VESA 1600x1200 (75.0KHz/60.0Hz)
VESA 1280x1024(79.976KHz/75.025Hz)
VESA 1600x1200 (87.5KHz/70.0Hz)
VESA 1600x1200 (93.75KHz/75.0Hz)
-
H
H
H
H
L
-
૽
MODE12
70.0-79.0KHz
-
૽
-
૽
-
YES21
૽
-
H
H
H
H
L
-
૽
MODE13
79.0-83.0KHz
-
૽
-
૽
YES14
YES22
૽
-
H
H
H
H
L
-
૽
MODE14
83.0-89.5KHz
-
૽
-
૽
-
YES23
૽
-
H
H
H
H
L
-
૽
MODE15
89.5-100KHz
-
૽
-
૽
YES15
-
YES24
૽
NOTE:
L =without Sync
H=with Sync
''-'' = ignored
Factory : 15(13 preset for XM29 Xtra)
User
:
24(21 preset for XM29 Xtra)
૽
:
Multi preset (max:4preset)
68
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On-site Service/Repair Policy
Service and Support Policies
NEC offers on-site service and repair for all of our MultiSync presentation monitor products of 29''
and larger screen size. Warranty repair is provided by our service-authorized Visual Systems
Division Dealers and network of factory-trained independent service providers. If you are
experiencing a problem with your monitor, please contact the authorized NEC Visual Systems
Division dealer from which it was purchased. If this is a reseller who is unable to provide service,
call NEC directly at 1-800-836-0655.
NEC Technologies is committed to providing the highest quality service and support for your
MultiSync presentation monitor. A customer service group that is dedicated to the support of
this product line is available to provide a single point of contact for technical support, trouble
shooting, service and repair issues.
Please address all questions concerning the following subjects to the phone number listed
below:
DOA Policy
For technical support or any questions concerning the operation of this product.
To arrange for on-site repair service during the warranty period or after its expiration.
For the location of your nearest authorized NEC service center.
A product is considered DOA if it fails to function according to current published specifications
because of defects in NECTECH factory materials and/or workmanship during the first 30 days
from the date of purchase by the end user. After the 30 day period any defective product will
be considered a warranty repair.
To report a DOA product and verify its status for return authorization.
A product is NOT considered DOA if it is functional but the box is damaged or it is missing
contents such as manuals, cables, etc.
1-800-836-0655
NECTECH reserves the right to repair rather than replace any product.
Due to the size and weight of large screen presentation monitor products, it is preferable to
solve problems on-site rather than to incur the expense and risk of damage in return shipping.
NECís service policies and procedures make it as effortless as possible for you to receive factory
authorized and trained service at your location.
MultiSync is a registered trademark of NEC Technologies, Inc. in the U.S. and of NEC Home
Electronics, Ltd. in Canada, UK,Germany, France, Spain, Italy, Austria, Benelux, Switzerland,
Denmark, Finland, Norway and Saudi Arabia. CROMACLEAR, AccuColor, OptiClear and
ErroDesign are registered trademark of NEC Technologies, Inc. in the U.S. and Canada. E750 ,
Reduced Magnetic Field, IPM, FastFacts, FullScan and OSM are tradmarks of NEC Technologies,
Inc. in the U.S. and Canad. NEC is a registered trademark of NEC Corporation Copyright 1998
by NEC Technologies, Inc. OSM Display Screens Copyright 1998 by NEC Technologies, Inc.
Windows is a registered trademark of Macrosoft Corporation ENERGY STAR is a U.S. registered
trademark. All other brands and product names are trademarks or registered trademarks of
their respective owners.
Eligibility/Return for Exchange Procedure
If a product is suspected of being DOA, customers must call NECTECH VSD Technical Support.
A representative will assist in making the product fully functional or verify it as a DOA.
VSD Technical Support 1-800-836-0655
NEC technical support will provide a procedure for repair instead of exchange.
If the product is determined to be DOA, the Technical Support Representative will request the
following information in order to issue a Material Return Authorization (MRA) number:
Product model number
Serial number
As an ENERGY STAR® Partner, NEC Technologies has determined that this product meets the
ENERGY STAR guidelines for energy efficiency. The ENERGY STAR emblem does not represent
EPA endorsement of any product or service.
A complete description of the problem
If approved, an MRA number and return address will be issued. All product to be returned must
be shipped freight pre-paid in its original carton to a designated NECTECH facility. The
customer assumes the risk of loss. The defective product must be received by NECTECH within
21 calendar days from the date the MRA was issued.
Any questions concerning service and repair policies or procedures can also be addressed in
writing to:
NEC Technologies
Visual Systems Division
Customer Service
1250 North Arlington Heights Road
Itasca, Illinois 60143
70
40
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