NEC Professional Series
User’s Manual
Contents
Brightness/Contrast Controls
Size and Position Controls
Color Control/AccuColor® Control System
Geometry Controls
Tools 1
10
10
Packaging
Quick Start
2
3-5
10-11
11
Introduction
6-8
Screen Technology
6
11-12
12
™
CROMACLEAR CRT
6
Tools 2
Dynamic Beam Focus
OptiClear® Screen Surface
Plug and Play
6
Information
12
7
Specifications
Recommended Use
13-14
15-16
7
ErgoDesign® Features
7
Power Manager
7
Troubleshooting/Support
Troubleshooting Chart
FastFacts™ Information
Technical Support
The BBS
Electronic Channels
Warranty
References
Directory of Telephone Numbers
17-19
17-18
19
Reduced Emissions
7
Multiple Frequency Technology
MultiCable™ Connection System
OSM™ (On-Screen Manager) Controls
7-8
8
19
8
19
19
Controls
9-12
9
Control Panel
OSM Elements
OSM Controls Menu
Main Menu
20-21
22-23
23
9
9
10
MultiSync is a registered trademark of NEC Technologies, Inc. in the U.S. and of NEC Home Electronics, Ltd. in Canada, UK, Germany, France, Spain, Italy, Austria, Benelux, Switzerland, Denmark, Finland, Norway and Saudi Arabia.
AccuColor, OptiClear and ErgoDesign are registered trademarks of NEC Technologies, Inc. in the U.S. P750, CROMACLEAR, Reduced Magnetic Field, IPM, FastFacts, FullScan, MultiCable and OSM are trademarks of NEC Technologies, Inc.
in the U.S. NEC is a registered trademark of NEC Corporation Copyright © 1996 by NEC Technologies, Inc. OSM Display Screens Copyright ©1996 by NEC Technologies, Inc. Windows and Windows 95 are registered trademarks
of Microsoft Corporation. All other brands and product names are trademarks or registered trademarks of their respective owners.
The Energy Star emblem does not represent EPA endorsement of any product or service.
Packaging
2
Contents of Package
Congratulations on your purchase of the MultiSync® P750™
Is the
color monitor!
computer a
Macintosh II
The following lists all of the items included with your MultiSync
or LC
monitor package:
computer?
1. MultiSync P750 (JC-1744UMA) monitor with tilt/swivel base
2. Power cord
3. MultiCable™ connection system
4. User’s manual
5. Registration card: Please fill out and return this card
as soon as possible.
MultiSync P75
0
Remember to save the original box and packing materials
to transport or ship this monitor.
NEC MultiSync
NE
C
M
ultiS
ync
Quick Start
No
Is the monitor
a MultiSync®
P750™
Attach the
If necessary, use the
OSM™ controls
to adjust the
image to personal
preference.
MultiCable™
connection system
or BNC cable to
the display card
first and then to
monitor?
Yes
the monitor.
No
Is the BNC
Input being
used?
Is the image
correct?
Connect one end
of the power
Set the
BNC/D-
SUB switch
to the
No
cable to the
Yes
Yes
See the
MultiSync monitor
and the other end
to a power outlet.
Troubleshooting
in position.
section
Set the
BNC/D-
SUB switch
to the out
position.
The installation of
your MultiSync
P750 monitor
is finished. Enjoy
your monitor!
Turn on the monitor.
Turn on the computer.
3
Quick Start
4
need to use the VID-14 cable adapter in conjunction
with the appropriate MultiSync cable adapter when
connecting a MultiSync monitor.
Connection To Your Personal Computer
For the PC:
Your system has one of two configurations:
–
–
To attach the MultiSync P750 monitor to your
the video controller is built into the computer
the video controller is in the form of a display card
(sometimes referred to as the graphics card, video adapter or
graphics board)
system, follow these instructions:
1. Turn off the power to your computer and MultiSync monitor.
2. If necessary, install the display card. For more information, refer
to the display card manual.
Both configurations have a video connector (or a CRT PORT on
laptop computers). If you are not sure which port is the video
connector, please consult your computer or display card manual.
If you are using a BNC cable, continue to Step 3. If you are using
the MultiCable connection system, please skip to Step 4.
3. Make sure the BNC/D-SUB Switch on the front of the monitor
is set to the BNC (out) position. Connect the D-SUB (or the
appropriate connector) end of the video cable supplied with
the display card to the connector of the display card. Connect
the red BNC cable to the BNC connector on the monitor
labeled “R”. The green BNC cable should be connected to the
BNC connector on the monitor labeled “G”. The blue BNC
cable should be connected to the BNC connector on the
monitor labeled “B”. If you have a fourth BNC connector
(composite Sync), connect it to the BNC connector on the
monitor labeled “HS/CS”. If you have a fifth BNC connector
(vertical Sync), connect it to the BNC connector on the monitor
labeled “VS”. Please skip to Step 5.
For the Mac:
You will connect your MultiSync® P750™ monitor one of two ways
to your Macintosh computer:
–
–
On-board video port
NuBus, PDS or PCI display card
Both configurations should have the same style video connec-
tor. If you are not sure which port is the video connector,
please consult your computer or display card manual.
The MultiCable™ connection system allows you to change
between 640 x 480, 832 x 624, 1024 x 768, 1152 x 870,
1280 x 960 and 1280 x 1024 screen resolutions without
restarting your system, if the video port supports these modes.
NOTE: Power Macintosh 6100/60 and 66 users need to use
NOTE: BNC cables may be purchased at your local
electronics store.
the Apple HDI-45 cable adapter and Powerbook users
4. Make sure the BNC/D-SUB Switch on the front of the monitor
is set to the D-SUB (in) position.
For the PC: Connect the 15-pin mini D-SUB (the smaller
connector) end of the MultiCable™ connection system to the
connector of the display card in your system. Connect the
15-pin D-SUB (the larger connector) end of the MultiCable
connection system to the monitor.
For the Mac: Connect the 15-pin D-SUB (the larger connector)
end of the MultiCable connection system to the connector
of the display card. Connect the 15-pin mini D-SUB (the
smaller connector) end of the MultiCable connection
system to the monitor.
5. Connect one end of the power cable to the MultiSync®
monitor and the other end of the power outlet.
6. Turn on the monitor and the computer.
P
750™
NOTE: If you have any problems, please refer to the Trouble-
shooting section of this manual.
5
Quick Start
Introduction
6
Congratulations on your purchase of NEC’s MultiSync®
P
750™
dots, CROMACLEAR phosphors appear elliptical when illuminated
resulting in screen images with higher definition, color saturation
and more depth and dimension.
color monitor! The MultiSync P750 monitor delivers superior
image quality for all your demanding application needs. The
MultiSync P750 monitor delivers the power you need for today’s
high-end applications. The MultiSync P750 monitor features the
latest advancements in display technology, allowing you to take
advantage of all your sophisticated applications.
The CROMACLEAR CRT has dual Dynamic Beam Focus which
provides precise and continuous focus adjustment of the electron
beams. Dual Dynamic beam focus provides optimum image
quality, even to the far edges of the screen. You will notice the
significant difference CROMACLEAR makes through enhanced
image clarity, depth and definition for realistic text, graphics and
video.
The MultiSync P750 monitor includes many features designed
to give you the extra functionality and performance that you
need in your monitor. NEC’s newest feature, the CROMACLEAR
™
CRT, is offered in the MultiSync P750. Other features that enhance
the MultiSync P750 monitor’s performance are dual Dynamic
Beam Focus, On-Screen Manager, Microsoft’s Plug and Play
compatibility and ErgoDesign® features.
The OptiClear® Screen Surface of the MultiSync P750 CRT
dramatically reduces the reflection and glare of ambient lighting
resulting in greatly improved user comfort and productivity. This
multilayered screen coating increases the contrast without
sacrificing the focus level, clarity or brightness.
Screen Technology
CROMACLEAR CRT
The MultiSync P750 features NEC’s exclusive CROMACLEAR CRT
(Cathode Ray Tube), the latest advancement in display technol-
ogy. The CROMACLEAR CRT, patented by NEC, delivers images
with more clarity than found in traditional dot-trio or aperture
grille CRTs. Unlike the conventional shadow mask with phosphor
A high contrast screen with a 0.25 mm mask pitch sharpens
image clarity and enhances detail. On-screen information is
easier to read.
The flat square CRT technology reduces image distortion
and glare.
Plug and Play
When in the maximum power-down mode, the MultiSync
P750 monitor will consume approximately 10% of the total
power drawn under normal operation, which follows the Video
Electronics Standard Association (VESA) approved DPMS
power-down signaling method. This innovation adds up to 90%
energy savings, longer monitor life, environmental protection,
reduced emissions and reduced air conditioning costs of the
work environment.
Plug and Play is the new Microsoft® solution with Windows®95
to provide automatic peripheral connections without confusing
and time-consuming setup. When used with a Plug and Play
system and display card, the MultiSync® P750™ monitor automati-
cally tells the system its identification and capabilities. The
system will then select its highest resolution and refresh rate to
take advantage of your MultiSync monitor.
ErgoDesign® Features
Reduced Emissions
ErgoDesign features enhance human ergonomics (human and
earth conditions), which will improve the working environment,
protect the health of the user and save money. ErgoDesign
features parallel the strict European standards of power manage-
ment and reduced emissions and the requirements laid down in
the MPR II.
The MultiSync P750 monitor incorporates Reduced Magnetic
Field™ technology designed to reduce magnetic and alternating
electric field emissions and static electricity. NEC MultiSync
monitors follow the strictest magnetic field, alternating electric
field and electro-static recommendations of the Swedish Board
for Technical Accreditation, or SWEDAC (previously known as
MPR, National Board for Measurement and Testing) and TCO
(excluding alternating electric fields) which specify maximum
recommended values of electric and magnetic fields.
Power Manager
IPM™ (Intelligent Power Manager) System is an innovative
power-saving feature that complies with both the EPA’s Energy
Star requirements and Europe’s TCO NUTEK power management
requirements. Energy Star products use less than 30 watts when
in the main power-saving mode. The NUTEK specification
803299 requires automatic power-down to less than 30 watts
in the suspend mode and less than 8 watts in the off mode.
Multiple Frequency Technology
Multiple Frequency Technology automatically adjusts the
monitor to the display card’s scanning frequency, displaying the
resolution you desire. The MultiSync P750 monitor also supports
multiple operating platforms such as PC compatible, Macintosh
family and workstation systems.
7
Introduction
Introduction
Depending on the system used, a wide range of graphics
standards, including VESA standards, is supported by the
MultiSync® P750™ monitor for PC & Mac including:
8
operating platforms or systems. The MultiCable connection
system has two types of connectors: a 15-pin mini D-SUB
connector for connection to NEC and other PC compatible
systems and a 15-pin D-SUB connector for Macintosh systems.
After assembling the cable to your video connector or display
card, attach the other end to the appropriate connector on the
back of the MultiSync P750 monitor.
Increased refresh rates at all resolutions provide a flicker-free
image which is easier on your eyes and extends your viewing
time.
640 x 480: 60 to 160 Hz vertical refresh
800 x 600: 55 to 149 Hz vertical refresh
832 x 624: 55 to 141 Hz vertical refresh
1024 x 768: 55 to 117 Hz vertical refresh
1152 x 870: 55 to 103 Hz vertical refresh
1280 x 1024: 55 to 88 Hz vertical refresh
1600 x 1200: 55 to 75 Hz vertical refresh*
* Maximum resolution based on horizontal and vertical frequencies only.
OSM™ (On-Screen Manager) Controls
Now, OSM (On-Screen Manager) Controls have made the
MultiSync monitor’s Advanced Digital Control™ System easier to
use by providing menus on screen. A touch of the up-front
buttons turns on the OSM controls, allowing you to easily
navigate through menus and adjust controls.
NOTE: Some systems may not support all modes listed.
OSM controls allow you to control features such as Brightness,
Contrast, Size, Position, Geometry and other OSM utilities.
User adjustments are saved automatically when you change
menus. Controls can be reset to factory settings by pressing the
RESET button.
Horizontal and vertical FullScan™ capability can increase the
display size of a variety of video modes to the edges of the monitor
bezel. The FullScan capability allows you to use the entire screen
area in most resolutions, significantly expanding image size.
MultiCable™ Connection System
The MultiCable Connection System on the MultiSync P750
monitor provides convenient compatibility with a wide variety of
OSM Display Screens Copyright ©1996 by NEC Technologies, Inc.
Controls
OSM Elements
Control Panel
On-Screen Manager windows typically have the following
elements:
EXIT
PROCEED
RESET BNC/D-SUB
Highlight: Indicates the selected menu or control in green.
Inactive tab is indicated in yellow.
Scroll Bar: Indicates direction of adjustment.
Accessing OSM Controls
Press any of the CONTROL buttons +/–, / or the PROCEED or
EXIT button to view the current settings.
Turning Off OSM Controls
CONTROL
OSM™ control buttons on the front of the monitor function as follows:
Main Menu
Sub-Menu
Exits to the OSM controls
main menu.
Moves the highlighted area
up/down to select one of the
controls.
Moves the bar in the + or –
direction to increase or
decrease the adjustment.
Only executes control
or enters sub, sub-menu.
Resets the highlighted control
to the factory setting.
EXIT
Exits the OSM controls.
CONTROL Moves the highlighted
/
area up/down to select
one of the controls.
When in the main menu: Press the EXIT button.
When in the sub-menu: Press the EXIT button twice.
When in the sub, sub-menu: Press the EXIT button three times.
CONTROL Moves highlighted
+/–
area left/right to select
one of the controls.
PROCEED Has no function.
OSM™ Controls Menu
Main Menu
RESET
Resets all the controls within
the highlighted menu
to the factory setting.
OSM controls main menu of icons gives you an overview of the
selection of controls available. When OSM controls are activated,
icons are displayed at the top of the menu. If an arrow (➔) is
displayed, it indicates further choices are available.
NOTE: When RESET is pressed in the main and sub-menu, a warning
window will appear allowing you to cancel the reset function.
9
Controls
10
Main Menu
Size and Position Controls
Left/Right: Moves the image horizontally (left or right).
Down/Up: Moves the image vertically (up or down).
Narrow/Wide: Increases or decreases the horizontal size
of the image.
The icons control
the following:
Short/Tall: Increases or decreases the vertical size of the image.
Color Control/AccuColor® Control System
Color presets 1 through 5 selects the desired color setting. The
bar is replaced by the color setting choice from 1 to 5. Each
color setting is adjusted at the factory to the stated degree Kelvin.
If a setting is adjusted, the name of the setting will change from
degree Kelvin to Custom.
Red, Green, Blue: Increases or decreases red, green or blue
depending upon which is selected. The change in color will
appear on screen and the direction (increase or decrease) will be
shown by the bars.
Brightness/Contrast Controls
Brightness: Adjusts the overall image and background screen
brightness.
Contrast: Adjusts the image brightness in relation to the
background.
Degauss: Eliminates the buildup of stray magnetic fields which
alter the correct scan of the electron beams and affect the purity
of the screen colors, focus and convergence. When activated,
your screen image will jump and waver a bit as the screen is
demagnetized.
Note on Controls in AccuColor Control System Menu:
Caution: Please allow a minimum of 20 minutes to elapse
between uses of the Degauss Control.
Exit: Exits to the main menu.
Cursor / : Moves the highlighted area up/down to select one
of the choices.
Cursor +/–: Moves the bar in the + or – direction to increase or
decrease the adjustment or selects the color setting (1 through 5).
Note on Controls in the Geometry Controls Menu:
Exit: Exits to the main menu.
Cursor / : Moves the highlighted area up/down to select
one of the choices.
Cursor +/–: Moves the bar in the + or – direction to increase or
decrease the adjustment.
Reset: Resets the current highlighted control to the factory setting.
Reset: Resets the current color setting to the factory setting.
NEC’s AccuColor® control system allows you to change your on-
screen colors by adjusting the monitor’s red, green and blue color
guns individually. You can also access five industry standard
color temperature settings.
Geometry Controls
Tools 1
Geometry Controls Menu
The Geometry controls allow you
Provides a list of optional adjustments which include the following:
to adjust the curvature or angle of
Language: OSM™ controls menus are available in 6 languages.
the sides of your display.
OSM Position: You can choose where you would like the OSM
controls image to appear on your screen. Selecting OSM Position
allows you to manually adjust the OSM controls menu left, right,
up or down.
OSM Turn Off: The OSM controls menu will stay on as long as it
is in use. In the OSM Turn Off sub-menu, you can select how
long the monitor waits after the last touch of a button to shut off
the OSM controls menu. The preset choices are 10, 20, 30, 60,
120 seconds.
Sides In/Out (pincushion): Increases
or decreases the curvature of the
sides either inward or outward.
Sides Left/Right (pincushion balance): Increases or decreases the
curvature of the sides either to the left or right.
Sides Tilt (parallelogram): Increases or decreases the tilt of the
sides either to the left or right.
Sides Align (trapezoidal): Increases or decreases the bottom of
the screen to be the same as the top.
Rotate (raster rotation): Rotates the entire display clockwise or
counterclockwise.
O
SM Lock Out: This control completely locks out access to all OSM
controls functions. When attempting to activate OSM controls while
11
Controls
Controls
12
in the lock out mode, a screen will appear indicating that OSM™
controls are locked out. To activate the OSM Lock Out function,
press PROCEED, then and hold down simultaneously. To de-
activate the OSM Lock Out, press PROCEED, then and hold
down simultaneously.
Linearity: This selection allows you to adjust the spacing of the
area on the screen. The purpose of this control is to ensure that a
one-inch circle is a true one-inch circle wherever it is on
the screen. The best way to determine the vertical linearity
is as follows:
IPM™ System Off Mode: Enable: The IPM System works
normally and all stages of
• Draw equally spaced horizontal lines using a drawing application that has a ruler.
• Use the Vertical control to adjust the spacing between the lines near the center of your screen.
• Use the Vertical Balance control to adjust the lines near the top and bottom of your screen.
energy savings are utilized.
Information
Disable: The Off Mode of the IPM
System is not used.
Provides you with additional information which includes the
following:
NOTE: For standard systems and graphics boards, keep the
factory setting at ENABLE.
Fitness Tips: The Fitness Tips provide you with helpful reminders
to periodically rest your eyes. You may select how frequently the
reminders are displayed based upon your individual needs.
Select an interval from 15, 30, 45, 60, 90, 120 minutes for the
tips to appear. When the tips appear, follow the advice of the
tips and press EXIT to clear.
Factory Preset: Selecting Factory Preset allows you to reset all
OSM control settings back to the factory settings. A warning
statement will appear to confirm that you do want to reset ALL
settings. Individual settings can be reset by highlighting the
control to be reset and pressing the RESET button.
Display Mode: Indicates the current mode and frequency setting
of the monitor.
Tools 2
Moire Canceler: Moire is a wavy pattern which can sometimes
apear on the screen. The pattern is repetitive and superimposed
as rippled images. When running certain applications, the wavy
pattern is more evident than in others. To reduce moire, adjust
the On/Level by using the +/- CONTROL buttons.
Specifications
Monitor Specifications
MultiSync® P750™ Monitor
Notes
Picture Tube
Diagonal:
17.0 inch
15.6 inch
1210 mm
90° deflection, 0.25 mask pitch, medium short persistence
phosphor, CromaClear™ CRT, multi-layered, anti-static screen
coating, semi-tint screen and OptiClear® screen surface
Viewable Image Size:
Radius:
Input Signal
Video:
Sync:
ANALOG 0.7 Vp-p/75 Ohms
Separate sync. TTL Level
Horizontal sync. Positive/Negative
Vertical sync. Positive/Negative
Composite sync. (Positive/Negative) (TTL Level)
Sync on Green video (Positive) 0.7 Vp-p and sync.
(Negative) 0.3 Vp-p
Display Colors
Analog input:
Unlimited number of Colors
Depends on display card used
Synchronization
Range
Horizontal:
Vertical:
31 kHz to 94 kHz
55 Hz to 160 Hz
Automatically
Automatically
Resolutions Supported
Resolution based on horizontal and
vertical frequencies only
640 x 480 @ 55 to 160 Hz
800 x 600 @ 55 to 149 Hz
832 x 624 @ 55 to 141 Hz
1024 x 768 @ 55 to 117 Hz
1152 x 870 @ 55 to 103 Hz
Some systems may not support all modes
listed.
1280 x 1024 @ 55 to 88 Hz .............................................................. NEC cites recommended resolution at 85 Hz for optimal
display performance.
1600 x 1200 @ 55 to 75 Hz
13
Specifications
14
Monitor Specifications
Active Display Area (Factory Setting)
MultiSync® P750™ Monitor
Notes
306 x 230 mm
Dependent upon signal timing used, and does not
include border area.
12.0 x 9.1 inches
Active Display Area (Full Scan)
316 x 237 mm
Dependent upon signal timing used, and does not
include border area.
12.4 x 9.3 inches
Power Supply
Current Rating
Dimensions
AC 100 – 120 V, 50/60 Hz
1.9A @ 100
–
120 V
403 mm (W) x 430 mm (H) x 449 mm (D)
15.9 inches (W) x 16.9 inches (H) x 17.7 inches (D)
Weight
20.0 kg
44.1 lbs
Environmental
Considerations
Operating Temperature:
Humidity:
0°C to +35°C
30% to 80%
Feet:
0 to 10,000 Feet
-20°C to +60°C
10% to 90%
Storage Temperature:
Humidity:
Feet:
0 to 45,000 Feet
NOTE: Technical specifications are subject to change without notice.
Recommended Use
• Keep the monitor away from high capacity transformers, electric
Safety Precautions and Maintenance
motors and other devices such as external speakers or fans, which
FOR OPTIMUM PERFORMANCE, PLEASE NOTE THE
may create strong magnetic fields.
FOLLOWING WHEN SETTING UP AND USING
• If possible, position the monitor so that it is facing the east to minimize
the effects of the earth’s magnetic field.
THE MULTISYNC® P750™ COLOR MONITOR:
•
DO NOT OPEN THE MONITOR. There are no user serviceable parts
inside and opening or removing covers may expose you to danger-
ous shock hazards or other risks. Refer all servicing to qualified
service personnel.
• Changing the direction of the monitor while it is powered on may
cause image discoloration. To correct this, turn the monitor off for 20
minutes before powering it back on.
• The power cable connector is the primary means of detaching the
system from the power supply. The monitor should be installed close
to a power outlet which is easily accessible.
• Allow adequate ventilation around the monitor so that heat can
properly dissipate. Do not block ventilated openings or place the
monitor near a radiator or other heat sources. Do not put anything
on top of monitor.
• Do not spill any liquids into the cabinet or use your monitor near water.
• Do not insert objects of any kind into the cabinet slots, as they may
touch dangerous voltage points, which can be harmful or fatal or
may cause electric shock, fire or equipment failure.
• Do not place any heavy objects on the power cord. Damage to the
cord may cause shock or fire.
• Handle with care when transporting. Save packaging for transporting.
Immediately unplug your monitor from the wall outlet and
refer servicing to qualified service personnel under the
following conditions:
• When the power supply cord or plug is damaged.
• If liquid has been spilled, or objects have fallen into the monitor.
• If the monitor has been exposed to rain or water.
• If the monitor has been dropped or the cabinet damaged.
• If the monitor does not operate normally by following operating
instructions.
• Do not place this product on a sloping or unstable cart, stand or
table, as the monitor may fall, causing serious damage to the
monitor.
15
Recommended Use
16
CORRECT PLACEMENT AND ADJUSTMENT OF THE MONITOR
CAN REDUCE EYE, SHOULDER AND NECK FATIGUE. CHECK THE
FOLLOWING WHEN YOU POSITION THE MONITOR:
• Rest your eyes periodically by focusing on an object at least 20 feet
away. Blink often.
• Position the monitor at a 90° angle to windows and other light
sources to minimize glare and reflections. Adjust the monitor tilt so
that ceiling lights do not reflect on your screen.
• If reflected light makes it hard for you to see your screen, use an anti-
glare filter.
• Clean your monitor regularly. Use a lint-free, non-abrasive cloth and
a non-alcohol, neutral, non-abrasive cleaning solution or glass
cleaner to minimize dust.
• Adjust the monitor’s brightness and contrast controls to enhance
readability.
• Use a document holder placed close to the screen.
• Position whatever you are looking at most of the time (the screen or
reference material) directly in front of you to minimize turning your
head while you are typing.
• Get regular eye checkups.
For more detailed information on setting up a healthy work environment,
call NEC at (800) 820-1230, NEC FastFacts™ information at (800) 366-
0476 and request document #900108 or write the American National
Standard for Human Factors Engineering of Visual Display Terminal
Workstations – ANSI-HFS Standard No. 100-1988 – The Human
Factors Society, Inc. P.O. Box 1369, Santa Monica, California 90406.
• Adjust the monitor height so that the top of the screen is at or slightly
below eye level. Your eyes should look slightly downward when
viewing the middle of the screen.
• Position your monitor no closer than 12 inches and no further away
than 28 inches from your eyes. The optimal distance is 18 inches.
Troubleshooting/Support
Troubleshooting Chart
Problem
Check These Items
No picture
• The display card should be completely seated in its slot.
• Power Switch and computer power switch should be in the ON position.
• The signal cable should be completely connected to the display card/computer.
• Check the connector for bent or pushed-in pins.
Image is scrolling or unstable
• Signal cable should be completely attached to the computer.
• Check the pin assignments and signal timings of the monitor and your display
card with respect to recommended timings and pin assignments.
LED on the monitor is not lit
(no green, orange or yellow color
can be seen)
• Power Switch should be in the ON position and the power cord should be connected.
Picture is fuzzy
• Adjust the Brightness, then Contrast Control.
• Access the Degauss Control through OSM™ controls. Activate the Degauss Control.
(See page 10 for more information.) CAUTION: A minimum interval of 20 minutes should elapse
before the Degauss Control is used a second time when not switching between modes.
17
Troubleshooting/Support
18
Problem
Picture bounces or a waving pattern
is present in the picture
Check These Items
• Move electrical devices that may be causing electrical interference away from the monitor.
• See inside cover of this manual for FCC information.
Edges of the display image are
not square
• Use the OSM™ Geometry Controls to straighten the edges.
• If possible, position the monitor to face east.
Display image is not centered,
too small, or too large
• Use the OSM Size and Position Controls to adjust the image.
Color looks blotchy
• Access the Degauss Control through OSM controls. Activate the Degauss Control.
(See page 10 for more information.)
FastFacts™ Information
If it is more convenient to fax a question to NEC’s technical
support, the fax number is (508) 635-4666.
FastFacts information is an easy-to-use, automated facsimile
service that provides you with information whenever you need it,
24 hours a day, seven days a week. You can call FastFacts
information with your touchtone telephone, order a catalog listing
the available documents or order the document you need. Within
minutes, your requested information will be sent to your fax
machine. The information includes:
The BBS
The NEC Remote Bulletin Board System (BBS) is a great way to
keep in touch with NEC. It is an electronic service accessible with
your system and a modem. You can tell us things about yourself,
your experience with the product and leave messages requesting
on-line help. Also, the BBS keeps you up-to-date on the latest
NEC products and lets you download new product information
when it’s available.
- product brochures
- installation procedures
- quick reference guides
- troubleshooting information
- compatibility charts
To contact the BBS using any computer with a modem, dial
(508) 635-4706.
Communications parameters are:
300/1200/2400/9600/14.4k/28.8k bps, no parity,
8-data bits, 1 stop bit
To contact FastFacts information, dial (800) 366-0476.
Technical Support
If the problem persists, call your authorized NEC dealer or
service center or NEC Technologies, Inc. MultiSync® monitor
technical support at (800) 632-4662. Before you call, please
follow these instructions to allow for faster service:
Electronic Channels
Additional information and technical support can be obtained by
accessing the following electronic channels:
- Call from a location at or near your monitor.
- Know the name and model number of your monitor:
MultiSync® P750™ Monitor JC-1744UMA
Internet E-mail
Internet ftp site
CompuServe
America Online
World Wide Web
ftp.nectech.com
- Know the name and model number of the computer you are using and
have its manual nearby.
go NECTECH
keyword NECTECH
-
Know the name of the display card you are using and have its manual nearby.
19
Troubleshooting/Support
Warranty
20
3. Damage, deterioration or malfunction resulting from, but not
limited to:
a.Accident, misuse, abuse, neglect, fire, water, lightning or
Limited Warranty
NEC Technologies, Inc. (hereinafter NECTECH) warrants this
Product to be free from defects in material and workmanship and
agrees to repair or replace any part of the enclosed unit which
proves defective under these terms and conditions.
other acts of nature, improper storage, unauthorized
Product modification or failure to follow instructions
supplied with the Product.
How Long is the Warranty
b.Alteration, repair or attempted repair by anyone not
authorized by NECTECH.
Parts and labor are warranted for three (3) years from the date of
the first consumer purchase. Spare parts are warranted for ninety
(90) days.
c. Any shipment of the Product (claims must be presented to
the carrier).
Who is Protected
d.Removal or installation of the Product.
This warranty may be enforced only by the first consumer purchaser
and is not transferable.
What is Covered and What is Not Covered
Except as specified below, this warranty covers all defects in
material or workmanship in this Product. The following are not
covered by this warranty:
e. Any other cause which does not relate to a Product defect.
4. Cartons, carrying cases, batteries, external cabinets, magnetic
tapes or any accessories used in connection with the product.
5. This warranty covers only NECTECH-supplied components.
Service required as a result of third party components is not
covered under this warranty.
1. Any Product which is not distributed in the U.S.A. or Canada
by NECTECH or which is not purchased in the U.S.A. or
Canada by the first consumer purchaser.
2. Any Product on which the serial number has been defaced,
modified or removed.
What NECTECH Will Pay For and What We Will Not Pay For
NECTECH will pay labor and material expenses for covered items,
but we will not pay for the following:
1. Removal or installation charges.
2. Costs of initial technical adjustments (setup), including adjust-
ment of user controls.
THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT
LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO
NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR
THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES. THEREFORE, THE ABOVE
EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
For Information, Telephone 1-800-632-4662
3. Payment of shipping and related charges incurred in returning
the Product for warranty repair.
How You Can Get Warranty Service
You have the option of returning this Product to a NECTECH
authorized service center or directly to a NECTECH factory for
repair. It shall be your obligation and expense to ship the Product,
freight prepaid, or to deliver it to a NECTECH authorized service
center or other facility authorized by NECTECH to render the
warranty services in either the original package or a similar
package affording an equal degree of protection.
NOTE: All Products returned to NECTECH for service MUST
have prior approval; this may be obtained by calling the
above number.
NECTECH may require that you provide the original bill of sale or
receipt as proof of purchase in order to obtain warranty service.
Please retain such proof of purchase with your records.
This Product is warranted in accordance with the terms of this
limited warranty. Consumers are cautioned that Product
performance is affected by system configuration, software, the
application, customer data, and operator control of the system,
among other factors. While NEC TECHNOLOGIES, INC. Products
are considered to be compatible with many systems, the specific
functional implementation by the customers of the Product may
vary. Therefore, the suitability of a Product for a specific purpose
or application must be determined by the customer and
is not warranted by NECTECH.
Limitation of Damages and Implied Warranties
NECTECH’S SOLE LIABILITY FOR ANY DEFECTIVE PRODUCT IS
LIMITED TO THE REPAIR OR REPLACEMENT OF THE PRODUCT
AT OUR OPTION. NECTECH SHALL NOT BE LIABLE FOR:
1. DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS
IN THIS PRODUCT, DAMAGES BASED UPON
INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS
OF TIME OR DATA, COMMERCIAL LOSS; OR
2. ANY OTHER DAMAGES, WHETHER INCIDENTAL,
CONSEQUENTIAL OR OTHERWISE.
21
Warranty
References
22
AccuColor® Control System
Advanced Digital Control™ System
ANSI/HFS
10, 11
8
OptiClear® Screen Surface
Picture Tube
6, 13
13
ErgoDesign® Features
Factory Preset
7
12
FastFacts™ Information
16, 19, 23
16
Plug and Play
6, 7
BBS
19
Position Control
10, 18
Fitness Tips
12
(Remote Bulletin Board System)
FullScan™ Capability
Geometry Controls
Information
8
Reduced Magnetic
Field™ Technology
BNC
3. 4. 5
7
4, 8, 13
10, 18
13, 14
7
11, 18
12
Brightness Control
Contrast Control
CROMACLEAR™ CRT
Degauss Control
Dimensions
10, 17
Resolutions
Size Control
Specifications
SWEDAC
10, 17
IPM™
7, 12
6, 13
(Intelligent Power Manager) System
10, 17, 18
LED
17
12
14
14
12
6, 13
7
Synchronization Range
TCO
13
Linearity
Display Area
7
Macintosh
Mask Pitch
Moire Canceler
MPR
4, 8
6, 13
12
Display Mode
Dot Pitch (see Mask Pitch)
DPMS
Technical Support
Tools
19, 23
11, 12
17, 18, 19
7, 8
Troubleshooting
VESA
7
MultiCable™ Connection System 3, 4, 5, 8
Dynamic Beam Focus
Electronic Channels
Energy Star
6
19
7
Warranty
20, 21
14
Multiple Frequency Technology
7
7
Weight
NUTEK
OSM™
(On-Screen Manager) Controls
3, 8, 9, 11, 12, 17, 18
EPA
7
More Information
Directory of Telephone Numbers
More reference information regarding your MultiSync® monitor is
available on NEC’s automated facsimile service, FastFacts™
information, by dialing (800) 366-0476.
Customer Service
(800) 388-8888
(800) 374-8000
(800) 366-0476
(800) NEC-INFO
Direct Sales
FastFacts Information
Literature & Sales Information
MultiSync Fulfillment
Document
Information
Description
Number
To order software and accessories
MultiSync Monitor Technical Support
Technical Support Fax
(800) 820-1230
(800) 632-4662
(508) 635-4666
MultiSync®
Detailed MultiSync P750
monitor information
P750™ monitor
174401
Glossary
Definitions of terms related to the
function, features and installation
of the MultiSync monitor
NOTE: To request the “Setting Up a Healthy Work Environment”
brochure, call NEC at (800) 820-1230, or NEC FastFacts
information at (800) 366-0476 and request document
#900108.
900203
More Information Names and addresses of other groups
involved in standards and features
of the MultiSync monitor
900204
For more information about FastFacts information, see page 19.
23
References
PROPRIETARY NOTICE AND LIABILITY DISCLAIMER
Theinformationdisclosedinthisdocument,includingalldesignsand
related materials, is the valuable property of NEC and/or its
licensors, as appropriate, reserve all patent, copyright and other
proprietary rights to this document, including all design, manufac-
turing,reproduction,useandsalesrightsthereto,excepttotheextent
said rights are expressly granted to others.
The NEC product(s) discussed in this document are warranted in
accordance with the terms of the Warranty Statement accompany-
ing each product. However, actual performance of each such
product is dependent upon factors such as system configuration,
customer data and operator control. Since implementation by
customers of each product may vary, the suitability of specific
product configurations and applications must be determined by the
customer and is not warranted by NEC.
To allow for design and specification improvements, the information
in this document is subject to change at any time, without notice.
Reproduction of this document or portions thereof without prior
approval of NEC is prohibited.
Notes
NEC Professional Series
Printed on
NEC Technologies, Inc.
1250 North Arlington Heights Road
Itasca, IL 60143-1248
Recycled Paper
Part No. 78131312
Printed in U.S.A.
MultiSync is a registered trademark of NEC Technologies, Inc.
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