MITEL
3000 Communications System (CS)
Sales Guide
Table of Contents
Company Overview ................................................................. 2
Mitel 3000 Communications System Overview ........................ 3
Phones and Features
Mitel 4110 Telephone .......................................................... 4
Mitel 4120 Telephone .......................................................... 5
Mitel 5120 IP Phone ............................................................ 6
Mitel 5110 Softphone ..........................................................7
Broadband Module ..............................................................8
INT 1400 ..............................................................................9
Configuration Matrix ..............................................................10
Unified Communications .........................................................12
Voice Mail Module ..................................................................14
Mitel DSS Console and T1 / PRI Module ..................................15
Frequently Asked Questions ....................................................16
Street Address:
City:
1016 West Geneva
Tempe
State:
Arizona
Zip Code:
85282
Phone Number: (800) 411-6655
Fax Number:
Website:
(480) 784-4393
Company Overview
Mitel® has grown from providing simple business telephone systems, to
offering value-driven communications products; applications utilizing
networks and server-based communications software; and a wide range
of managed services that include voice and data network design and
traffic provisioning, custom application development and financial solutions.
An industry-leading provider focused on the communication needs of
business enterprises.
Whether your customers are looking for a converged communications system,
IP telephony, simplified voice mail and more, Mitel has the solution. Mitel’s
innovative products can enable your customer’s business to deliver superior
customer service and reduce telecommunication costs.
2.
Mitel 3000 Communications System Overview
The Mitel 3000 Communications System product line has proven to be a
great addition to the Mitel product family. The Mitel 3000 is designed for
small commercial and residential applications.
Mitel 3000 is a sophisticated, easy-to-use communications system that offers
rich system features such as voice mail, account codes, automated attendant,
conference and speed dial—enabling you to project a large company image
in the small business market. Whether you are a retail or small business
owner, restaurant owner, multibranch business, or have a home-based
business, the Mitel 3000 offers you a scalable, affordable path to improving
the way you communicate with your customers or clients. The Mitel 3000
also offers digital, cordless, standard analog and VoIP phones that allow easy
access to powerful system features such as conference, transfer, personal
speed dial and voice messaging. Now, with remote working and Unified
Communications, the Mitel 3000 offers more flexibility allowing customers to
reduce operational costs even further.
Typical Mitel 3000 Communications Systems
• Architectural Firms
• Auto Service Centers
• Bed and Breakfast/Inns
• Cafés
• Charter Schools
• Day Care Centers
• Medical Offices
• Convenience Stores
• Graphic Design Firms
• Health Clubs
• Insurance Agencies
• Large Organizations
with Branch Offices
• Nursing Homes
• Residential
• Restaurants
• Retail Stores
• Self-Employed
• Small Hotels
• State and Local
Government Agencies
• Telecommuters
3.
Mitel 4110 Telephone
8-button System Phone
Part Number: LR5829.06200
Speaker and light
Volume keys
Mute key
Call ringing light
and message
waiting indicator
4 function keys,
hold, programming
message retrieval,
speed dial lists
Handset
6 display keys
Programmable keys
Data port
Scroll / edit keys
Clear key
Numeric key pad
Headset connection
This Mitel 3000 digital feature phone includes a large, 4-line, easy-to-use display
allowing the user to navigate the powerful features of the system. The programmable
keys can be programmed as line keys (line 1, line 2, etc.), extensions (ext. 23, 24, etc.)
or features (paging, forward, etc.)
Features
• Large functional display
• Full-duplex speaker phone
• Eight programmable keys
• Red and green LEDS
• Data socket / port
• Auto detect headset
• Wall or desk mountable
• Charcoal gray
Please note: This phone does not support a backlit display.
Mitel 4110 and 4120 Telephone Features
• Auto Answer
• Backlit LCD
(on 16-button
System Phone)
• Call Back
• Call Redirect
• Call Transfer
• Call Waiting
(Internal / External)
• Caller ID Store
(Name ID / Number ID)
• Camp on Busy
• CO Line Green / Red LED
• Conference (3 party)
• Display Messaging
• Do-Not-Disturb (DND)
• Extension Lock
• External Call Hold
• External Forwarding
• Forward All
•
Call Duration Display
• Call Forwarding
• Call Park
• Call Pick Up (incoming)
• Forward on Busy
4.
Mitel 4120 Telephone
16-Button Phone
Part Number: 51013710
Speaker and light
Volume keys
Mute key
Call ringing light
and message
waiting indicator
4 function keys,
hold, programming
message retrieval,
speed dial lists
Handset
6 display keys
Programmable keys
Data port
Scroll / edit keys
Clear key
Mitel DSS Console
Numeric key pad
Headset connection
This Mitel 3000 digital feature phone includes a large easy to use display allowing
the user to navigate the powerful features of the system. The Mitel DSS* Console
(direct station select) with 32 buttons can be added to the 4120 Telephone, making it
a perfect solution for receptionists.
Features
• Large functional display
• Power supply included
• Full-duplex
• 16 programmable keys
• Supports 32-key DSS
• Call waiting
• Data socket / port
• Red and green LEDS
• Charcoal gray
speaker phone
(call waiting ID)
• Auto detect headset
• Backlit display
*
* One per 4120 Telephone. Maximum eight per system.
* Backlit display requires AC adapter p/n: 5101371
• Forward on No Answer
• Follow Me
• Headset Capability
• Hold
• Page
• PA Announcement
• Page All
• Ringing / Message
Waiting Light
• Room Monitor
• Speaker Phone
• Tone Protection
• User-Programmable
Ring Tones
• Park
• Hookflash
• Parked Call Pick Up
• Personal Speed Dial
• Programmable Soft Keys
• Redial
• Intercom Call
• Internal Call Waiting
• Line Access
• Volume Controls
• Microphone Mute
• Reminder Call
5.
Mitel 5120 IP Phone
IP-based Phone
Part Number: LR5992.06200
Mute key
Volume keys
4 display keys
4 Scroll keys
Handset
Hold key
Speaker
Clear key
Data port
Programmable keys
Numeric key pad
Headset connection
4 function keys,
programming
message retrieval, divert,
mute
The Mitel 5120 IP Phone is what the remote worker has been waiting for!
Whether working from home or a small branch office, the IP-based system phone
offers flexibility without compromising functionality or professional image. In fact,
the IP-based system phone can plug and play from anywhere in the office, home
or branch office and all that is needed is a broadband connection.
Features
• Full-duplex hands-free feature phone
• 6x16 menu driven display
• Message Waiting / Ringing LED
• 16 programmable keys
• 2-port Switch (for PC connection)
• Headset port
• Desk / wall mountable
*Requires Broadband Module
6.
Mitel 5110 Softphone
Part Number: see Unified Communications
Ring / message indicator
Volume, speaker
Backlit display
mute controls
Fixed key
functions
Handset
Handsfree
speaker
Programmable keys
Navigation page
Headset connection
Programmable feature keys
and softkeys
Numeric key pad
The Mitel 5110 Softphone is an IP extension on your PC / laptop. With the 5110
Softphone, users can log into their office extension from a remote location, allowing
them to make and receive calls as though at their desk in the office. The Mitel 5110
Softphone is a component of the Mitel 3000 Communications System package that is
available in 4, 8 or 12 user packages
Features
• Menu-driven user-interface similar to the Mitel 3000 system phones
• All menus and features of the system supported
Benefits
• Simple to use
• Travels with the user wherever their laptop can go
• Saves desk space in small / home offices
7.
Broadband Module
Part Number: 51012941
Optional module provides multi-user high-speed Internet access as well as VoIP
(Voice over IP) connectivity for up to 12 remote extensions. It also supports Unified
Messaging, Click to Dial and the 5110 Softphone and provides a LAN (Local Area
Network) allowing users to network PCs and share printers and resources within
the office.
Features
• Integrated ADSL Modem
• Ethernet WAN Port for Cable Modem connection
• Integrated WLAN Access Point for wireless connectivity
• Stateful Packet Inspection Firewall with IDS and DoS protection
• VoIP for up to 12 Remote IP Extensions with full system integration
• Supports Unified Communications which incorporates:
- Unified Messaging
- Click to Dial
- Softphone
8.
INT 1400 4-Button Cordless Phone*
Part Number: 618.4015
The INT 1400 4-button cordless phone is a great add-on to the Mitel 3000
Communications System.
A digitally integrated cordless phone, the INT 1400 offers unparalleled range
and channel separation, providing superior voice communication, performance
and security.
Features
• Multi-line access
– Up to 4 line
• 750 mAh NI-MH
battery
• Remote antenna
base included
• Belt clip included
• Wall mountable base
• Optional compact
headset
appearances
• 30 simultaneous
conversations
• 3 ring tones and
vibrate ringer
• Charging cradle
included
• Desktop feature
access
• 900MHz narrow band
FM with ADPCM
*Note: This product is only available in North America
9.
®
Configure the Mitel 3000 Communications
System in 4 Easy Steps!
Start with the base Mitel 3000
2x8 Package (p/n: 52002411)
(Includes one base CCU, one CO Line Module
and two Mitel 4110 Telephones)
1
Determine number of lines and extensions you’ll need
2
for phones AND analog devices*
(*Note: Extension ports are required for External Music-On-Hold, External Paging Equipment,
Door Phone and analog devices including conference phones, fax, etc. Increase number of
extensions by one for each.)
3 Add hardware required for additional features
Voice Mail Module*
Broadband Module (BBM)
• 12-channel BBM for up to
12 IP-based system phones
or up to 12 VoIP lines for
further line capacity and
cheaper calls. Optional module
that includes wireless access point
p/n: 51012941
32-button DSS Console*
• Keys may be programmed as:
line appearance, extension
selection or feature activation
* 16-button system phone only
p/n: LR5836.06200
• 2-port 5 hour storage
p/n: LR5807.06200
• 4-port 10 hour storage
p/n: LR5807.06210
• 8-port 20 hour storage
p/n: LR5807.06220
*Module is not expandable
Contact your local Mitel 3000 Authorized
10.
|