Instructions for Installation and Use
BE72
Ceramic Hob
Note: Ensure that the hob unit is securely fixed to the worktop
before use.
To the User
You must read the instructions prior to using the appliance and then
retain them for future reference.
Introduction
Your new appliance is guaranteed* and will give lasting service. This guarantee is only applicable
if the appliance has been installed in accordance with the installation instructions detailed in
this booklet.
To help make best use of your cooking equipment, please read this booklet carefully.
The appliance is designed specifically for domestic use and responsibility will not be accepted
for use in any other installation.
* The guarantee is subject to the provisions that the appliance:
(a)
Has been used solely in accordance with the Users Instruction Book.
(b) Has been properly connected to a suitable supply voltage as stated on the rating
plate attached to this equipment.
(c)
Has not been subjected to misuse or accident or been modified or repaired by
any person other than the authorised employee or agent.
(d) Has been correctly installed.
Disposal of your product
To minimise the risk of injury to children please dispose of your product carefully and
safely. Remove all doors and lids (where fitted). Remove the mains cable (where fitted)
by cutting off flush with the appliance and always ensure that no plug is left in a
condition where it could be connected to the electricity supply.
To help the environment Local Authority instructions should be followed for the
disposal of you product.
This appliance conforms to the following EEC Directives:
Electromagnetic Compatibility
89/336/EEC
Low Voltage Equipment
73/23/EEC
92/31/EEC
93/68/EEC
93/68/EEC
3
Safety Information
When used properly your appliance is completely safe but as with any electrical product
there are certain precautions that must be observed.
PLEASE READ THE PRECAUTIONS BELOW BEFORE USING YOUR APPLIANCE.
Always
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Remove all packing from the appliance before switching on for the first time.
Take time to understand the controls prior to using the appliance.
Always turn controls off when not in use.
Always place pans centrally over the hotplate making sure handles are kept away from the
edge of the hob and cannot become heated by other hotplate/pans.
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Always take care to avoid heat/steam burns when operating the controls.
Always turn off the electricity supply at the wall switch and allow the appliance to cool before
cleaning.
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Always keep the appliance clean as a build up of grease or fat from cooking can cause a fire.
Always follow the basic principles of food handling and hygiene to prevent the possibility of
bacterial growth.
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Always keep ventilation slots clear of obstructions.
Always refer servicing to a qualified appliance service engineer.
Always turn off the appliance at the wall switch should any glass panel crack or shatter and
then DO NOT USE THE APPLIANCE until repaired.
4
Safety Information
Never
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Never leave children unsupervised where a cooking appliance is installed as all surfaces will
be hot during and even after its use.
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Never allow anyone to sit or stand on any part of the appliance.
Never store items above the appliance that children may attempt to reach.
Never leave anything on the hob surface when unattended and not in use.
Never heat up unopened food containers as pressure can build up causing the container to
burst.
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Never allow sharp edged instruments to come into contact with the hob glass.
Never store chemicals/food stuffs, pressurised container in or on the appliance, or in cabinets
immediately above or next to the appliance.
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Never place flammable or plastic items on or near the hob.
Never fill a deep fat frying pan more than 1/3 full of oil. DO NOT use a lid.
DO NOT LEAVE UNATTENDED WHILE COOKING.
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Never use the appliance as a room heater.
Never dry any items on the hob.
Never install the appliance next to curtains or other soft furnishings.
Safety Advice In Case Of A Chip-Pan Fire
In the event of a chip pan fire or any other pan fire.
1. TURN OFF THE COOKER APPLIANCE AT THE WALL SWITCH.
2. COVER THE PAN WITH A FIRE BLANKET OR DAMP CLOTH, this will smother the flames and
extinguish the fire.
3. LEAVE THE PAN TO COOL FOR AT LEAST 60 MINUTES BEFORE MOVING IT. Injuries are often
caused by picking up a hot pan and rushing outside with it.
NEVER USE A FIRE EXTINGUISHER TO PUT OUT A PAN FIRE
as the force of the extinguisher is likely to tip the pan over.
Never use water to extinguish oil or fat fires.
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Using Your Hob
Choice Of Utensils
Every Electric Hob deserves the right choice of utensils. We recommend for optimum
performance the use of good quality utensils.
Always ꢀ
Never ✗
PANS SHOULD NOT:
G Use good quality flat-based
cookware on all electric heat
sources.
G Use gauze, metal pan diffusers,
asbestos mats and stands e.g.
Wok stands – they can cause
overheating.
G Ensure pans have clean, dry
bases before use.
G Use utensils with skirts or rims
Be concave
(bowed in)
e.g. buckets and some kettles.
G Ensure pans match size of
heating area.
G Use badly dented or distorted
pans.
G Remember good quality pans
retain heat well, so generally
only a low or medium heat is
necessary.
Be convex
(bowed out)
G Leave an element switched on
when not cooking.
G Cook food directly on the
G Ensure pan handles are
positioned safely and away from
heat sources.
hotplate.
Be rimmed
G Drag or slide utensils across
the hob surface.
G Lift pans, do not drag.
G Place large preserving pans or
fish kettles across two
hotplates.
G Use pan lids except when frying.
Be deeply ridged
G Deal with spillages immediately
but with care.
G Place plastic vessels or utensils
on a hot hob.
But essentially Flat
G Use the hob as an area for
storage
ꢀ
✗
Always place pans
centrally on the
hotplate
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Using Your Hob
THE BEST COMBINATIONS
This table is a general guide to the types of pan suitable for different types of hobs and
cookers. Remember pans should be good quality, with smooth, flat bases. For any
further information refer to manufacturers’ instructions.
Saucepan Types
Suitability
Aluminium
ꢀ
ꢀ
ꢀ
Stainless steel with single layer copper base
Stainless steel with sandwich bases of
aluminium and stainless or aluminium and copper.
Enamelled steel
ꢀ
Enamelled Aluminium
Enamelled based cast iron
Cast Iron
ꢀ
ꢀ With Care
✗
Copper
✗
Toughened glass or ceramic / glass / pottery
Not Recommended
Mild steel, Ferro-magnetic or stainless with
a magnetic sandwich base
ꢀ
Hob Spillage Notes
1. Always clean up any spillage immediately with a clean cloth or a paper towel to
avoid unnecessary damage to the hob. Extreme care should be taken to avoid
steam burns and hot surfaces when cleaning spillage from the hob.
2. When cooking food that contains sugar (most food) or syrup, use a utensil which is
large enough to prevent boil over or spillage. Sugar spillage will permanently
damage the hob and therefore should be cleaned off with care immediately. If
sugar spillage has occurred, remove it as long as it is still hot with a metal safety
razor scraper. This will avoid any damage.
NEVER LET IT COOL BEFORE REMOVING.
3. Always ensure that the base of the utensil is dry before placing on the hob.
Extreme caution should be used when cleaning the hot hob !
7
Using Your Hob
NEVER allow aluminium foil to be in contact with the hob surface when in use.
Cooking Zone description
The Halogen Solarglo Cooking Zones ensure the immediate visibility of their
operation and provide instant heat.
We recommend you use these zones to cook dishes requiring fierce heat and for rapid
heating up of small quantities of food.
The Radiant Cooking Zones take longer to turn red. We recommend their use for
simmering and slow cooking.
DO NOT allow young children near to the hob when the it is in use as the surfaces get
extremely hot!
Setting the Hotplate
Both the Halogen Solarglo Cooking Zones and the Radiant Cooking Zones feature
touch controls to ensure the correct supply of energy according to time. The cooking
zones do not heat up constantly but rather in pre-set sequences. This feature has
many advantages: utmost reliability, extremely quick temperature rises and accurate
control, ideal for cooking over very low heat and for delicate dishes.
(steaks, to bring liquids to the boil, etc).
VERY FIERCE
(fish, omelettes, etc).
FIERCE
(pasta and rice on reaching boiling
point, potatoes, stews, vegetables,
fruit, soups, hotpots, etc.)
MODERATE - simmering
(to reduce sauces, scrambled eggs, keeping food warm,
etc.)
LOW
(melted butter, melted chocolate, etc).
VERY LOW
Deep Fat Frying Safely
1. Use a deep pan, large enough to completely cover the appropriate heating area.
2. Never fill the pan more than one third full of oil.
3. Never leave oil or fat unattended during the heating or cooking period.
4. Never try to fry too much food at a time, especially frozen food. This lowers the fat
temperature too much resulting in greasy food.
5. Always dry food thoroughly before frying, then lower it slowly into the hot oil or
fat. Frozen foods in particular will cause the fat to froth and spit if added too
quickly.
6. Never heat fat or fry with a lid on the pan.
7. Keep the outside of the pan clean and free of streaks of oil or fat.
8
Using Your Hob
Features
Mixed Halogen Solarglo and
Ceramic dual cooking zone
(850 / 2400W)
oval Ceramic
cooking zone
(800 / 1000W)
Halogen Solarglo
cooking zone
(1300W)
Ceramic Cooking
zone (1200W)
On/Off sensor
Lock control
4 Cooking zone controls
with power
increase/decrease
sensors and timer control
Cooking zone
controls
Total power capacity:
6700W 230V
9
Using Your Hob
Use
The appliance is controlled by simply touching the
different keys marked on the ceramic surface.
Operation
Connect the cooking hob to the mains electricity supply
by touching inside the area marked
. The ‘Power On’
indicator light, to the right of the key, will light up.
To enable the control panel, press
and hold for 3
seconds. The Lock indicator light, to the left of the key, will
light up.
The cooking zones can now be used.
NOTE: If no keys are pressed for 2 minutes (no cooking
zones or timers in operation) the Lock indicator light will
go out - The hob is locked and will turn off automatically
afer 4 minutes.
Cooking-plate selection
Activate the plate you wish to use by pressing the
key.
The power setting is directly proportional to the amount
of times the key is pressed and is displayed on the
temperature indicator (15 stages).
10
Using Your Hob
Choosing the power
setting
Touch the symbol corresponding to the chosen control
zone, and the display will increase ....
when the desired level is reached.
levels. Stop
NOTE: By pressing the key briefly, you can go directly
to level and then back down to level if you so wish.
To turn down the heat, press the
key.
To turn off the cooking zones press the lower and top
parts of the key simultaneously, the power will reduce to
zero and the temperature indicator will turn off OR press
the
key and the cooking zone power will decrease
gradually, as will the temperature indicator, until they
both turn off.
While the cooking zones are still hot (temperatures
exceeding 60˚C), the residual heat indicator, adjacent to
the cooking zone, will be lit. However, care should
continue to be taken as the hob may still be hot to touch,
even when the residual heat indicator is extinguished.
WARNING: If a power cut occurs at any time, the hob
will return to its previous state when power is
restored. If all cooking zones were on maximum when
power failed, they will be set at maximum when the
power returns to the hob.
To prevent this, should a power cut occur, switch off
the hob at the mains wall switch.
11
Using Your Hob
Blinking temperature indicators
The temperature indicators will blink if:
-
An object (eg. saucepan/lid) is placed on the cooking zone for more
than 10 seconds.
-
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Any boiled over liquids or food are spilled onto the control zone.
Any extended pressure is placed on the control zone.
These could cause the word ‘DEF’ to appear on the display, accompanied by a
beep. The temperature indicators will blink and the cooking zone(s) in use will
turn off.
To stop the beep, remove the cause of the malfunction.
To stop the temperature indicators blinking, press the
and the control zone(s) can be used again.
key for 3 seconds
Safety cut out
If the user inadvertently forgets to turn off one or more cooking zones, the
corresponding control is automatically put out of order after a given amount
of time.
Power Level
Maximum
Operation Time
1 - 2
6 hours
5 hours
4 hours
3 hours
1.5 hours
3 - 4 - 5
6 - 7 - 8
9 - 10 - 11
12 - 13 - 14
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Using Your Hob
Overheating
Prolonged use of the hob could cause the electronic components to overheat. A thermal
protection device momentarily sets a reduced power (level 3) on the right hand cooking zones.
The temperature indicators blink to show you that this safety measure has been taken. When
the temperature returns to normal, the temperature indicators stop blinking and the cooking
zones can once again be used at higher power levels if required.
Should the temperature of the electronic components continue to rise,
the cooking zones are locked until the temperature drops - as indicated
by the blinking of the 3 points on each of the four temperature
indicators.
Cooking time programming
You can programme the cooking zones seperately or simultaneously and for different cooking
times of up to 3 hours. Once you have selected the heating power, programme the cooking
time as follows:
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Press the Timer key for the cooking zone (the corresponding
indicator light blinks), 0.00 is displayed. The cooking time is adjusted
in steps of 10 seconds for the first 9mins 50 secs, then in steps of 1
minute from 10mins to 3 hours.
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Press the cooking zones + key until you reach the desired cooking
time.
The time is displayed in hours and minutes for periods above ten
minutes, and minutes and seconds for periods below ten minutes.
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Confirm the programmed setting by pressing the Timer key once
more (the corresponding indicator light stays on), the countdown
begins immediately until the end of cooking.
The countdown is displayed minute by minute from 3 hours to 10
minutes, and second by second from 9 minutes 59 seconds to 0.
You can programme all the cooking zones for different cooking times. The countdown
displayed corresponds to the zone with the fixed indicator light. If another zone has been
programmed, simply press the corresponding Timer key to display that zones countdown.
Once the time is up, the power to the cooking zone is automatically turned off, the temperature
indicator goes back down to 0. A beep sounds to indicate that cooking is done, to stop the
beep, simply press the Timer key . The countdown for the other programmed cooking zone is
then displayed.
13
Using Your Hob
In the unlikely event of a crack (no matter what size) appearing in the ceramic
surface switch off the electricity supply to the appliance IMMEDIATELY and contact
your Service Centre.
DO NOT USE THE APPLIANCE UNTIL IT IS REPAIRED!
Do not leave a hotplate turned on when you are not cooking as this makes it harder to
clean the ceramic surface. Temperature cut-outs are built into the hob elements to
protect them from over heating. After several minutes with the control setting on
FULL the temperature cut-out switches the element OFF and ON continuously. This
protects the hob element against the build-up of excessive heat in the cooking area.
Care should be taken when using any pans on a ceramic surface not to drag and cause
scratching.
Tip:
Only use stainless steel pans with copper or aluminium and copper sandwich bases in
accordance with the manufacturer’s recommendations. The base of the pan and the
hob surface must be cleaned and the hob surface conditioned after every use. If these
recommendations are not followed a thin copper layer will build up on the hob
surface which if not cleaned after each use will result in permanent marking of the
hob surface.
Something Wrong ?
Before contacting your Hotpoint Service Centre / Installer, check the following; there may be
nothing wrong with your appliance.
CHECK
PROBLEM
Is the main wall switch to the cooker turned on ?
If a control is on, the adjacent ‘hob on’ lamp will illuminate.
Nothing works
Hotplates are slow to boil
or will not simmer
Check that your pans conform with the recommendations
detailed in this book.
14
Operating Faults (Cooking plate sensors)
❏ You are taking more than 10 seconds to choose the
cooking zone you wish to use. Make your choice
more quickly.
I switch the hob on and it
switches off
❏ You have touched a selection symbol for too long (*)
Hob emits a long bleep
❏ There is a receptacle or damp cloth on the control area.
Remove it.
❏ Some liquid has spilled onto the control area, or it is
damp. Dry it
❏ You are cleaning the hob and the control area is damp
(*).
❏ Someone is leaning on the control area.
(*) A safety system is activated after about 10 seconds.
I want to use a particular
function, but can’t
❏ This hob is equipped with the latest technology to
ensure the complete safety of its components and of
the user, so the sequence of operations is very
important.
Read the instruction manual again, particularly the
part dealing with the function you wish to use.
The control zone is
slightly warm, even
though the hob is not in
use
❏ This is normal. The hob is not malfunctioning.
The symbols ... appear
❏ Call the Technical Assistance Service.
The cooking plate turns
itself off in the middle of
the cooking process and
"F" and "8" flash
❏ The plate has been on at high power for a long period
of time. Touch the area marked "+" again and continue
cooking.
intermittently on the
control area display
The heating power level ❏ The plate has been on at high power for a long period
displayed goes down or
completely out in the
middle of the cooking
process and "F" and "2"
flash intermittently on
the control area display
of time and the control area has overheated.
❏ Wait a few minutes and then touch the power controls
to set a lower heating power, or use a different
cooking plate.
15
Care And Cleaning
SWITCH OFF THE ELECTRICITY SUPPLY BEFORE CLEANING. UPON SWITCHING ON AGAIN,
ENSURE THAT ALL CONTROLS ARE IN THE OFF POSITION.
NEVER USE BIOLOGICAL WASHING POWDER, HARSH ABRASIVE, SCOURING PADS, AEROSOL
CLEANERS OR OVEN CHEMICAL CLEANERS OF ANY KIND.
Cleaning Materials To Avoid
1. Household abrasive powders.
2. Oven chemical cleaners, aerosols and oven pads Caustic cleaners such as these will
etch the surface and attack the metal frame.
3. Bath and sink cleaners may mark the surface
The Ceramic Hob
To reduce the amount of cleaning always ensure that the hob and cooking utensils are
clean and dry before use. Regular use of cleaner conditioner is recommended for proper
care and protection of the hob surface. Apply conditioner before using the hob for the
first time. It contains a mild cleaning agent, so that subsequent applications may clean
off soil and apply a protective film at the same time. For stubborn stains or heavy soiling
use any of the following materials, and finish off with conditioner.
1. Cif, non-scratch scouring cream.
2. Liquid Kitchen Cleanser.
3. Special Powder Cleanser.
Powder Cleanser – Mineral deposits that are present in hard water, and some foods,
may cause ‘discolourations’ that appear in the form of grey or brown stains. The stains
sometimes appear to be in or under the glass surface. If there are some persistent stains
after using any of the other recommended cleaning materials, powder cleanser may be
applied, following the manufacturers instructions. Do not use abrasive cleaners or the
powder cleanser on the painted metal framework.
Cleaner Conditioner – Regular use of the conditioner will make the surface easier to
clean thus ensuring that years of heavy abrasive cleaning do not progressively dull the
surface.
If the hob is scratched through accident or misuse, soil that collects will appear as fine
brown lines; these are not fully removable but can be made less obvious by the daily use
of cleaner conditioner. Cooking performance is in no way affected by scratches on the
surface.
Pans with aluminium bases should be lifted rather than dragged across the hob surface.
This will avoid metal rubbing off the pan onto the glass. Such marks are easily removed
by the powder cleanser provided they are not subsequently baked on for long periods
at high temperatures.
_
Surround Trim Wipe over with a cloth wrung out in warm soapy water only. DO NOT
USE ABRASIVES.
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Take care that no hard or pointed objects (e.g. cans) fall onto your
ceramic hob. They may damage it.
Fig. 1
If, for some reason, the glass-ceramic should break or crack, turn the
appliance off immediately and disconnect it from the power supply.
Sugar or foodstuffs containing sugar which have spilt onto the
glass-ceramic should be removed whilst warm using a glass-ceramic
scraper, Fig.1. Failing to do so may damage the appliance.
PLEASE NOTE:Take care when using the glass scraper. To retract
the blade cover use the thumb location.
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Grease or oil can catch fire when overheated. For this reason, it is important not to become
distracted from the cooking process when preparing food (e.g. chips) using either of these.
WARNING: Do Not keep inflammable materials (e.g. sprays) or utensils which might catch
fire beneath the kitchen hob.
16
Installation
WARNING - THIS APPLIANCE MUST BE EARTHED
All Hotpoint hobs are suitable for installation over any Hotpoint Build-in or Build-Under
Ovens. Your hob should have been checked to ensure that the voltage corresponds with your
voltage supply. This is stated on the rating plate, which is situated on the under side of the base
panel. The appliance must be connected by a contractor/engineer such as one who is registered
with the National Inspection Council for Electrical Installation Contracting (NICEIC). A suitable
double-pole control unit with a minimum rating of 30A and a minimum contact clearance of 3mm
should be used. This should be fitted adjacent to the cooker in accordance with the latest IEE
regulations. Where a hob is fitted adjacent to an oven, a 45 amp Double Pole control switch should
be used to feed both units via separate suitably rated cables.
The power supply cable should conform to B.S.6004 with a conductor size of 4.0mm2. The control
unit should be easily accessible in the event of an emergency. This appliance conforms to
B.S.EN55014 regarding suppression of radio and television interference. The hob should be
connected to the supply in such a way that it can easily be isolated for cleaning and servicing. The
control unit should be positioned to the side of the hob and be readily accessible in case of an
emergency.
If the hob is installed above an oven unit, the installer should also refer to the oven installation
instructions in case any other mains cable is recommended for the hob.
Place the hob face down taking care not to damage the controls or hob surface. Access to the
mains terminals is gained by removing the rear access cover. The mains cable must pass through
the cable clamp adjacent to the terminal block. Sufficient cable should be used to allow the hob
to be pulled out for servicing. Replace the screws and tighten.
Always check that the cable does not come into contact with the hob base. This can be achieved
by routing the hob cable and securing it either to the cabinet side or rear wall in such a way that
it cannot touch any part of the base. Always ensure that the cable between the hob and main
switch is free from twists or kinks throughout its length and not trapped between work surfaces
and the hob.
SITING THE HOB
The hob is designed to fit into worktop and base unit(s) with a cutout as shown in Fig. 1. Any
obstruction such as supports or side panels must be removed to allow 55mm minimum depth
below the worktop cutout. Any overhead surface of combustible material must not be closer than
650mm. Adjacent vertical walls or kitchen furniture must not be closer than 100mm to the edge
of the cutout. Walls or other kitchen furniture closer than 100mm to the aperture edge should be
protected by heat resistant materials (e.g. ceramic tiles) Fig. 2. Surfaces to be avoided in close are
bare or painted wood, plastic tiles and other wall covering likely to burn or stain. If a cooker hood
is to be installed refer to the manufacturer’s instructions regarding fixing heights.
Note: Due to many different types of installation, a mains cable is not supplied with this product.
It will be up to the installer to fit correct type and length of cable. If in doubt ask a qualified
electrician.
17
Installation
FITTING THE HOB
Unpack the hob from the carton.
Lower the hob into the worktop ensuring the mains lead is fed into the base unit and is not
trapped under the flanges.
Fix the hob to the worktop.
Connect the hob to the electrical supply (see INSTALLATION).
Ensure that the hob is functioning correctly prior to use. Instruct the user in the operation of the
hob.
Fig. 1
IMPORTANT
Minimum unobstructed depth
55mm
Front edge
of worktop
Worktop thickness
Preferred 30-40mm
19mm minimum
recommended
Fig. 2
650mm
minimum
clearance
100mm
minimum
clearance
100mm
minimum
clearance
HOB
18
Installation
TECHNICAL INFORMATION FOR THE INSTALLER
Read this chapter carefully, as it contains vital information for a safe and secure installation.
Recommendations
The appliance must be installed by a qualified technician in compliance with the instructions
provided by the manufacturer.
The latter denies all responsibility for improper installation which may harm persons and
animals and damage property.
When you have removed all packing, check whether the appliance is intact.
Never leave the packing components (plastic bags, polystyrene foam, nails etc.) within reach
of children, since these are a source of potential danger - dispose of safely.
Built-in installation
This hob can be built into a worktop simply by cutting out the corresponding space. All
support types are suitable, only some plastic materials are unadvised, as heat of up to 100˚C
could cause their deformation. Make sure you leave 4cm between the rear cut-out of the hob
and the back of the worktop, to avoid burning the wall or the backsplash, especially if the latter
is laminated.
Fig. 3
If the hob is fitted above an oven, in order to avoid any overheating on the part of the hob’s
electronic components, it is vital that you leave a space 560mm wide and 8mm high,
between the top edge of the oven and the bottom of the worktop.
WARNING: If the hob is not being installed above an oven unit, then a shelf the same depth
and width as the hob MUST be fitted underneath the hob. The distance between the shelf and
the lowest part of the hob MUST BE AT LEAST 5mm.
Avoid fitting a dishwasher underneath the hob. If this is unavoidable, place a watertight
separating element between the two appliances.
19
Installation
TECHNICAL INFORMATION FOR THE INSTALLER
Very Important:
It is vital that you ensure the glass ceramic hob is built into a perfectly flat supporting surface.
Deformations due to improper fastening could alter the characteristics of the hob and
compromise its performance.
Take particular care in ensuring the seal surrounding the hob is correclty in place, in
order to avoid any leaks into the supporting cabinet.
Fig. 4
Fixing Brackets
HOB FROM BELOW
Fixing Brackets
HOB TOP
WORKTOP
Cut Out
Fixing Brackets
20
Installation
ELECTRICAL CONNECTION
THIS APPLIANCE MUST BE EARTHED.
The electrical safety of this appliance can only be garanteed when the latter is correctly and
efficiently earthed, in compliance with regulations on electrical safety. The manufacturer
denies all responsibility for damage resulting from a system which has not been earthed
correctly.
Before powering the appliance, check whether the technical characteristics featured on the
appliance data plate correspond with those of the electrical system (wire section, protection
devices), which should be suitable for the appliance maximum power.
DO NOT connect the appliance to the electrical supply until all installation work is
complete.
You can connect your hob to the electrical system in two ways:
G
Using a mains socket. Ensure the socket is easily accessible and confirms to the local
regulations in force. DO NOT use adaptors or multiple plugs, nor extensions.
Or, by meas of a junction box. If the appliance is connected permanently to the
mains, an omnipolar circuit breaker, easily accessible, with a minimum contact
opening of 3mm should be installed.
G
IMPORTANT
After connecting the appliance to the flexible cable, tighten all the screws on the terminal
board.
Fig. 5
NEUTRAL
LIVE
EARTH
21
Hotpoint guarantee
“Satisfaction guaranteed or your money back”
We give you a unique ‘satisfaction guaranteed’ promise - valid for 90 days - after you have
purchased your Hotpoint appliance. If there is a technical problem simply call Hotpoint
will arrange for an engineer to call. If the technical problem is not resolved under this
guarantee, we will replace your machine or, if you prefer, give you your money back.
All Hotpoint appliances carry a fully inclusive 12 month parts and labour guarantee as well
as free replacement parts for the first 5 years (except microwaves, selected integrated
appliances and cooker hoods, which have a one year guarantee) provided that they are
fitted by a Hotpoint engineer.
Guarantee terms and conditions
Your guarantee is only applicable in the United Kingdom or Republic of Ireland
and is subject to the following provisions that your appliance:
Has been installed and used correctly in accordance with this instruction booklet.
Has been used solely for domestic purposes and is located on domestic
premises (ie. not for commercial or trade use).
Has been properly connected to a suitable electrical supply voltage as stated on
the appliance rating plate.
Has not been subject to misuse, accident, modified or repaired by anyone other
than one of our own service engineers.
For pre purchase information on any other Hotpoint product call: 08701 50 60 70
22
After Sales Service
“No company is better positioned to offer an after sales service on a
Hotpoint appliance than us - the manufacturer”
As part of our commitment to you, all Hotpoint appliances have the added benefit of a fully
inclusive parts and labour guarantee for the first 12 months. In addition to this you also have
the advantage of free replacement parts for the first 5 years when fitted by a Hotpoint
engineer. When the 12 months parts and labour guarantee expires we offer the following after
sales service options:
Repair Service and Information Help Desk
UK: 08709 066066
Republic of Ireland: 1850 302 200
Note: Our operators will require the Model number and the Serial number of your appliance
Available 364 days a year with a fast, effective and value for money service. We have the largest
white goods repair service in the UK with over 1200 of our own fully trained engineers. All
repairs include a parts and labour guarantee for 12 months from the date of the repair.
If you require any information or have any questions about your appliance, our operators are on
hand with help and advice.
All this ensures that you will receive the best available after sales service possible.
Extended Warranties
UK: 08709 088 088
Republic of Ireland: 1850 502 200
Whether you have just one or a number of Hotpoint appliances in your kitchen, we offer two
service cover plans to give you total peace of mind.
Repair Protection Plan - FREE service repairs for a single Hotpoint appliance during the
period of cover.
Kitchen Cover
- FREE service repairs for all your Hotpoint appliances less than 8
years old.
Genuine Parts and Accessories
UK: 08709 077 077
Republic of Ireland: (01) 842 6836
A wide range of genuine parts and accessories are available from our hotline or through
our web site.
Genuine parts and accessories, extended warranties and service repairs are all
available on our web-site at:
23
Key Contacts
After Sales Service
Over 1200 trained specialists, directly employed by us, ensure that you can have
complete confidence in both the appliances and services we offer.
Repair Service and Information Desk
UK: 08709 066 066
(Open 8 to 8 Mon - Fri, 8 to 6 Sat, 10 to 4 Sun & Bank Holidays)
Republic of Ireland: 1850 302 200
Note: Our operators will require the following information:
Model number:
Serial number:
Extended Warranties
UK: 08709 088 088
(Open 8 to 8 Mon - Sun)
Republic of Ireland: 1850 502 200
Genuine Parts and Accessories
UK: 08709 077 077
(Open 8-30 to 5-30 Mon - Fri & 9 to 12 Sat)
Republic of Ireland: (01) 842 6836
General Domestic Appliances Limited, Morley Way, Peterborough, PE2 9JB.
Part No. FP124-01
October 2002
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