User Guide
HP L5006tm 15” Touchscreen Monitor
Document Part Number: 419998-001
May 2006
This guide provides information on setting up the monitor,
installing drivers, using the on-screen display menu,
troubleshooting and technical specifications.
Enhanced for Accessibility
Installing the Touch Driver Software. . . . . . . . . . . . . . . . 3–3
Installing Drivers from the CD . . . . . . . . . . . . . . . . . 3–4
Installing the Monitor Driver . . . . . . . . . . . . . . . . . . . . . . 4–1
The Information File . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
The Image Color Matching File . . . . . . . . . . . . . . . . 4–2
Installing the .INF and .ICM Files . . . . . . . . . . . . . . . . . . 4–2
Installing from the CD. . . . . . . . . . . . . . . . . . . . . . . . 4–2
Downloading from the Worldwide Web . . . . . . . . . . 4–3
User Guide
iii
Contents
Identifying Panel Controls . . . . . . . . . . . . . . . . . . . . . . . . 4–4
Touchscreen Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2
IntelliTouch Surface Wave Technology . . . . . . . . . . . . . B–3
C Agency Regulatory Notices
Commission Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–1
Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–2
Logo (United States Only) . . . . . . . . . . . . . . . . . . . . . . . . C–2
Materials Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–3
Canadian Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–3
Avis Canadien . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–3
Power Cord Set Requirements . . . . . . . . . . . . . . . . . . . . . C–3
D Native Resolution
iv
User Guide
1
Product Features
The 15-inch flat panel monitor has an active matrix thin-film
transistor (TFT) liquid crystal display (LCD) to provide superior
display performance. The monitor features include:
■
■
■
Maximum resolution of XGA 1024 x 768. Compatible with
VGA, SVGA and XGA (non-interlace) color video cards.
Integrated IntelliTouch touchscreen technology from the Elo
TouchSystems division of Tyco Electronics Corporation.
Sealed touchscreen responds to touch with finger or gloved
hand.
■
■
■
■
■
■
Tilt adjustment capability.
USB and Serial touch cables provided.
Power and video cables provided.
Video input supports analog signal inputs.
Plug and play capability if supported by your system.
On-Screen Display (OSD) adjustments in English, French,
German, Japanese, and Spanish for ease of set-up and screen
optimization.
■
■
Software and documentation CD that includes the Elo
TouchSystems IntelliTouch software, HP monitor driver
software and product documentation.
Detachable stand for wall mounting application.
User Guide
1–1
Product Features
■
Compliant with Swedish MPR II 1990 regulated
specifications.
1–2
User Guide
2
Safety and Maintenance
Guidelines
Important Safety Information
A power cord is included with your monitor. If another cord is
used, use only a power source and connection appropriate for this
monitor. For information on the correct power cord set to use with
your monitor, refer to the “Power Cord Set Requirements” section
in Appendix C.
WARNING: To reduce the risk of electric shock or damage to your
equipment, do not disable the power cord grounding feature. This
equipment is designed to be connected to a grounded (earthed)
power outlet that is easily accessible to the operator. The grounding
plug is an important safety feature.
Å
Å
Å
WARNING: For your safety, be sure that the power outlet you plug
the power cord into is easily accessible and located as close to the
equipment as possible. When you need to disconnect the power to
the equipment, unplug the power cord from the power outlet by
grasping the plug firmly. Never pull on the cord.
WARNING: To reduce the risk of serious injury, read the Safety and
Comfort Guide. It describes proper workstation, setup, posture, and
health and work habits for computer users and provides important
electrical and mechanical safety information. This guide is located on
CD if one is included with the product.
User Guide
2–1
Safety and Maintenance Guidelines
CAUTION: For the protection of your monitor, as well as your
Ä
computer, connect all power cords for your computer and its
peripheral devices (such as a monitor, printer, scanner) to some form
of surge protection device such as a power strip or Uninterruptible
Power Supply (UPS). Not all power strips provide surge protection;
the power strips must be specifically labeled as having this ability.
Use a power strip whose manufacturer offers a Damage Replacement
Policy so you can replace your equipment if surge protection fails.
Maintenance Guidelines
To enhance the performance and extend the life of your monitor:
■
Do not open your monitor cabinet or attempt to service this
product yourself. Adjust only those controls that are covered
in the operating instructions. If your monitor is not operating
properly or has been dropped or damaged, contact your HP
authorized dealer, reseller, or service provider.
■
■
Use only a power source and connection appropriate for this
monitor, as indicated on the label/back plate of the monitor.
Be sure the total ampere rating of the products connected to
the outlet does not exceed the current rating of the electrical
outlet, and the total ampere rating of the products connected
to the cord does not exceed the rating of the cord. Look on the
power label to determine the ampere rating (AMPS or A) for
each device.
■
■
Install your monitor near an outlet that you can easily reach.
Disconnect the monitor by grasping the plug firmly and
pulling it from the outlet. Never disconnect the monitor by
pulling the cord.
Turn your monitor off when not in use. You can substantially
increase the life expectancy of your monitor by using a screen
saver program and turning off the monitor when not in use.
2–2
User Guide
Safety and Maintenance Guidelines
■
Slots and openings in the cabinet are provided for ventilation.
These openings must not be blocked or covered. Never push
objects of any kind into cabinet slots or other openings.
■
■
Do not drop your monitor or place it on an unstable surface.
Do not allow anything to rest on the power cord. Do not walk
on the cord.
■
■
Keep your monitor in a well-ventilated area, away from
excessive light, heat or moisture.
When removing the monitor base, you must lay the monitor
face down on a soft area to prevent it from getting scratched,
defaced, or broken.
Cleaning the Monitor
1. Turn off the monitor and the computer.
2. Unplug the monitor from the wall outlet.
3. To clean the display unit cabinet, use a cloth lightly
dampened with a mild detergent.
4. Clean the touchcreen with window or glass cleaner. Put the
cleaner on the cloth and wipe the touchscreen. Never apply
the cleaner directly to the touchscreen.
Ä■CAUTION: When cleaning the touchscreen:
Do not use alcohol (methyl, ethyl or isopropyl) or any strong
dissolvent. Do not use thinner or benzene, abrasive cleaners or
compressed air.
■
Avoid getting liquids inside the touchmonitor. If liquid does get
inside, have a qualified service technician check it before you
power it on again.
■
Do not wipe the screen with a cloth or sponge that could scratch
the surface.
User Guide
2–3
3
Setting Up the Monitor
To set up the monitor, ensure that the power is turned off to the
monitor, computer system, and other attached devices, then
follow the instructions.
Identifying Rear Connectors
Connector
1 AC Power
2 USB
Function
Connects the AC power cord to the monitor.
Connects the touchscreen USB cable to the monitor.
3 Serial
Connects the touchscreen serial cable to the
monitor.
4 VGA
Connects the video cable to the monitor.
User Guide
3–1
Setting Up the Monitor
Connecting the Monitor
1. Place the monitor in a convenient, well-ventilated location
near the computer.
WARNING: To reduce the risk of electric shock or damage to your
Å
equipment:
■
■
■
■
Do not disable the power cord grounding plug. The grounding
plug is an important safety feature.
Plug the power cord into a grounded (earthed) electrical outlet
that is easily accessible at all times.
Disconnect power from the monitor by unplugging the power
cord from the electrical outlet.
Do not place anything on power cords or cables. Arrange them
so that no one may accidentally step on or trip over them. Do not
pull on a cord or cable. When unplugging from the electrical
outlet, grasp the cord by the plug.
2. Connect one end of the power cable 1 to the AC power
connector on the back of the monitor, and the other end to an
electrical wall outlet.
3. Connect one end of the touchscreen serial cable (RS232) or
USB cable 2, but not both, to the rear connector of the
computer, and the other end to the connector on the monitor.
Tighten the two thumb screws on the serial cable to ensure
proper gounding. The USB cable does not have thumb
screws.
4. Connect one end of the video cable 3 to the rear side of the
computer and the other to the VGA connector on the monitor.
3–2
User Guide
Setting Up the Monitor
Connecting the Power, USB or Serial and VGA Cables
Connect either the USB or serial cable to the monitor, but not
both.
✎
5. Turn on the computer, then press the power button on the side
panel to turn the monitor power on.
Installing the Touch Driver Software
Downloading Drivers from the Web
1. Insert the HP software and documentation CD in the
computer’s CD-ROM drive. The CD will run automatically
and open to a menu screen.
2. From the menu screen, select Elo TouchSystems
TouchTools.
3. Click Install Driver for This Computer.
4. Click Yes to download the latest drivers from the Elo
Website.
5. Select WinXP/2000 Universal from the Elo Driver and File
Downloads page.
User Guide
3–3
Setting Up the Monitor
Depending on whether you connected the USB cable or serial
cable, you should install only the USB driver or serial driver.
✎
6. Refer to the online help file with the software for instructions
on configuring and adjusting the touchscreen.
Installing Drivers from the CD
1. Insert the HP software and documentation CD in the
computer’s CD-ROM drive. The CD will run automatically
and open to a menu screen.
2. From the menu screen, select Elo TouchSystems
TouchTools.
3. Click Browse CD.
4. Browse to the lastest version of the EloWinXP Universal
(4.10 or later) directory containing the driver installation
package files.
5. Double-click on EloSetup.exe to run the install application
for serial or USB Touchscreen drivers.
Depending on whether you connected the USB or serial cable,
you should install only the USB driver or serial driver.
✎
6. Click Next and follow the on screen instructions to complete
the touchscreen setup process.
Removing the Monitor Stand
If you are mounting the panel to a wall or other mounting fixture,
you must remove the monitor stand from the panel. The monitor
has four mounting holes on the back side of the panel that adheres
to the VESA mounting standard.
3–4
User Guide
Setting Up the Monitor
CAUTION: This monitor supports the VESA industry standard 75mm
Ä
mounting holes. To attach a third party mounting solution to the
monitor, four 4mm, 0.7 pitch, and 10mm long screws are required
(not provided with the monitor). Longer screws should not be used
because they may damage the monitor. It is important to verify that
the manufacturer’s mounting solution is compliant with the VESA
standard and is rated to support the weight of the monitor display
panel. For best performance, it is important to use the power and
video cable provided with the monitor.
To remove the stand and mount the panel:
1. Turn off the monitor and computer.
2. Disconnect the power, USB or serial and video cables from
the monitor and the computer.
3. Lay the monitor face down on a flat surface covered with soft
protective cloth.
4. Remove the four screws that secure the stand to the back of
the monitor.
5. Follow the instructions from the manufacturer to install the
panel to the manufacturer’s mounting fixture.
6. Reconnect the power, USB or serial and video cables to the
monitor and the computer.
7. Turn on the computer, then turn on the monitor.
Mounting the Monitor to a Desktop
The monitor can be screwed down on a desktop or a tabletop to
provide security. Four mounting holes are available on the base of
the stand for mounting the monitor.
1. Turn off the monitor and computer.
2. If necessary, disconnect the power, USB or serial and video
cables from the monitor and the computer.
User Guide
3–5
Setting Up the Monitor
3. Position the monitor on the desk or tabletop.
4. Lift the bezel cover from the base of the stand.
5. Install the screws into the holes provided and replace the
bezel cover.
6. Reconnect the monitor cables and turn it on.
Tilting the Monitor
For viewing clarity, tilt the monitor forward (up to -5 degrees) or
backward (up to 90 degrees).
Tilting the Monitor
CAUTION: In order to protect the monitor, be sure to hold the base
when adjusting the LCD, and take care not to touch the screen.
Ä
3–6
User Guide
Setting Up the Monitor
Locating the Rating Labels
The rating labels on the monitor provide the spare part number,
product number, and serial number. You may need these numbers
when contacting HP about your monitor model. The rating labels
are located on the rear panel of the monitor display head.
User Guide
3–7
4
Operating the Monitor
Installing the Monitor Driver
The CD that comes with the monitor contains monitor driver files
you can install on your computer:
■
■
an .INF (Information) file
an .ICM (Image Color Matching) file
Adobe Reader is supplied on this CD and can be installed from
the menu.
If the monitor does not include a CD, the .INF and .ICM files can
be downloaded from the HP monitors support Web site. See
“Downloading from the Worldwide Web” in this chapter.
✎
The Information File
The .INF file defines monitor resources used by Microsoft
Windows operating systems to ensure monitor compatibility with
the computer’s graphics adapter.
This monitor is Microsoft Windows Plug and Play compatible
and the monitor will work correctly without installing the .INF
file. Monitor Plug and Play compatibility requires that the
computer’s graphic card is VESA DDC2 compliant and that the
monitor connects directly to the graphics card. Plug and Play
does not work through separate BNC type connectors or through
distribution buffers/boxes.
User Guide
4–1
Operating the Monitor
The Image Color Matching File
The .ICM files are data files that are used in conjunction with
graphics programs to provide consistent color matching from
monitor screen to printer, or from scanner to monitor screen. The
.ICM file contains a monitor color system profile. This file is
activated from within graphics programs that support this feature.
The ICM color profile is written in accordance with the
International Color Consortium (ICC) Profile Format
specification.
✎
Installing the .INF and .ICM Files
After you determine that you need to update, you can install the
.INF and .ICM files from the CD or download them.
Installing from the CD
To install the .INF and .ICM files on the computer from the CD:
1. Insert the CD in the computer CD-ROM drive. The CD menu
displays.
2. View the Monitor Driver Software Readme file.
3. Select Install Monitor Driver Software.
4. Follow the on-screen instructions.
5. After the software has been installed, restart Windows.
6. Ensure that the proper resolution and refresh rates appear in
the Windows Display control panel.
4–2
User Guide
Operating the Monitor
You may need to install the digitally signed monitor .INF and
.ICM files manually from the CD in the event of an installation
error. Refer to the Monitor Driver Software Readme file on the
CD.
✎
Downloading from the Worldwide Web
To download the latest version of .INF and .ICM files from the
HP monitors support Web site:
region.
2. Follow the links for your monitor to the support page and
download page.
3. Ensure your system meets the requirements.
4. Download the software by following the instructions.
Adjusting the Monitor
The monitor will unlikely require adjustment. However,
variations in video output and application may require
adjustments to optimize the quality of the display.
For best performance, the monitor should be operating in native
resolution, that is 1024 x 768 at 60 -75 Hz. Use the Display
control panel in Windows to choose 1024 x 768 resolution.
Operating in other resolutions will degrade video performance.
All adjustments you make to the controls are automatically
memorized. This feature saves you from having to reset your
choices every time you unplug or power your monitor off and on.
If there is a power failure, the monitor settings will not default to
the factory specifications.
User Guide
4–3
Operating the Monitor
Identifying Panel Controls
‘
Control
Function
1
Power
Turns the monitor on or off.
2
Select
Selects the adjustment items from the OSD
menus.
3
4
5
Enter the brightness adjustment.
Decrease value of the adjustment item.
Select item counter-clockwise
Enters contrast adjustment
Increase value of the adjustment item.
Select item.
Menu/Exit
Displays or exits the OSD menus
Using the On-Screen Display
Use the On-Screen Display (OSD) to display and select OSD
menu functions. To access the OSD, do the following:
4–4
User Guide
Operating the Monitor
1. Press the Menu button on the side panel to activate the OSD
menu.
2. Use the
or
controls to move clockwise or
counterclockwise through the menu. Press the Enter key on
the keyboard, the parameter will be highlighted when
selected.
3. To quit the OSD screen at any time during the operation,
press the Menu button. If the OSD remains untouched for a
short period of time, the OSD automatically disappears.
The OSD screen will disappear if no input activities are detected
for 45 seconds.
✎
OSD Menu Table
The following table lists the On-Screen Display (OSD) menu
selections and their functional descriptions.
OSD Menu
Icon OSD Control Description
Brightness
Increases or decreases brightness.
Contrast
Increases or decreases contrast.
H-Position
V-Position
Adjusts the position of the screen image
left and right.
Adjusts the position of the screen image
up and down
User Guide
4–5
Operating the Monitor
OSD Menu
Icon OSD Control Description
Phase
Increases or decreases the snow noise or
the image after auto-adjustment is made.
Clock
The dot clock is fine-adjusted after auto
adjust.
OSD H-Position
Moves the OSD position horizontally on
the screen. When the
button is
pressed, the OSD menu will move to the
right side of the screen. Likewise, when the
button is pressed, the OSD control
menu will move to the left side.
OSD V-Position
Color Balance
Moves the OSD position vertically on the
screen. When the
button is pressed,
the OSD menu will move to the top side of
the screen. Likewise, when the
button
is pressed, the OSD control menu will
move to the lower side.
Press
or
to select 9300, 6500,
5500, 7500 or USER. Only when
selecting USER can you make adjustments
to the R/G/B (red/green/blue) content.
Press Enter to restore the factory default
setting.
Auto-Adjustment
Recall Defaults
Press Auto to enable this function. The
Auto-Adjustment will automatically adjust
V-Position, H-Position, Clock and
Clock-Phase.
Returns the monitor to its default settings.
4–6
User Guide
Operating the Monitor
OSD Menu
Icon OSD Control Description
OSD Language
Selects from English, French, German,
Spanish and Japanese.
Information
Description
Indicates the current resolution,
H-Frequency and V-Frequency.
When adjusting the Clock and Clock Phase values, if the monitor
images become distorted, continue adjusting the values until the
distortion disappears. To restore the factory settings, select the
Recall Defaults menu in the on-screen display.
✎
Identifying Monitor Conditions
Special messages will appear on the monitor screen when
identifying the following monitor conditions:
■
Out of Range— Indicates the monitor does not support the
input signal because the resolution and/or refresh rate are set
higher than the monitor supports.
■
No Input Signal— Indicates the monitor is not receiving a
video signal from the PC on the monitor video input
connector. Check to determine if the PC or input signal
source is off or in the power saving mode.
■
Check Video Cable— Indicates the video cable is not
properly connected to the computer.
User Guide
4–7
Operating the Monitor
Power Management System
The monitor is equipped with the power management function
which automatically reduces the power consumption when not in
use.
Mode
On
Power Consumption
<30 W
<4 W
<2 W
Sleep
Off
It is recommended that you switch the monitor off when it is not
in use for a long period of time.
The monitor automatically goes through the power management
system steps when it is idle. To release the monitor from the
power management system, press any key on the keyboard or
move the mouse.
✎
4–8
User Guide
A
Troubleshooting
Solving Common Problems
The following table lists possible problems, the possible cause of
each problem, and the recommended solutions.
Problem
Possible Cause
Solution
Screen is blank.
Power cord is
disconnected.
Connect the power cord.
Power switch on front
panel of the monitor is
turned off.
Press the front panel power
button.
Video cable is
improperly connected.
Connect the video cable
properly. Refer to Chapter 3,
Setting Up the Monitor, for
more information.
Screen blanking utility is
active.
Press any key on the
keyboard or move the
mouse to inactivate the
screen blanking utility.
The monitor does not
respond after you
turn on the system.
Check power.
Check that the monitor’s
power switch is on. Turn off
power and check the
monitor’s power cord and
signal cable for proper
connection.
User Guide
A–1
Troubleshooting
Problem
Possible Cause
Solution
Image appears
blurred, indistinct, or
too dark.
Brightness and contrast
are too low.
Press the Menu button to
display the OSD. Use the
or
button to adjust
the brightness and contrast
scales as needed.
Screen flashes when
initialized.
Turn the monitor off then turn
it on again.
“Check Video
Cable” is displayed
on screen.
Monitor video cable is
disconnected.
Connect the video signal
cable to the VGA connector
on the computer. Be sure
that the computer power is
off while connecting the
video cable.
“Out of Range” is
displayed on screen.
Video resolution and/or
refresh rate are set
higher than what your
monitor supports.
Restart your computer and
enter Safe Mode. Change
your settings to a supported
setting (see “Factory Preset
Display Modes” table in
Appendix B). Restart your
computer so that the new
settings take effect.
Touchscreen Tips
If you experience operational issues with the touchscreen system
either during or after installation, use the tips below to help you
determine the source of the problem.
■
If “No Elo touchmonitor found” is displayed on the screen,
install the latest drivers. Touchmonitors with the dual
serial/USB interface require the latest drivers. If you are
replacing an existing installation and see this problem, you
should update your touchscreen driver with one from the Elo
Web site Driver and File Downloads page.
A–2
User Guide
Troubleshooting
■
Be sure to calibrate the touchscreen monitor. Touch response
must be aligned to the video image (this is sometimes called
calibration). Normally this need only be done when the touch
drivers are initially installed.
To calibrate the touchscreen:
1. Click the Windows Start button.
2. Select Settings > Control Panel (on later operating systems
the Settings step is omitted).
3. Open the Elo application by double-clicking the Elo icon.
On Windows XP it may be necessary to click the Show
Classic View button on the left side of the screen to see the
Elo icon.
4. Click the Alignment/Calibration button.
The Alignment/Calibration button is always on the General
tab of the Elo Control Panel tab set. It may be titled Calibrate,
Align or it may just be an icon (fingers and cross marks on a
display).
5. Touch the target that is displayed in the upper left corner. The
target will reappear in the lower right corner.
6. Touch the lower right target. The target will reappear in the
upper right corner.
7. Touch the upper right target. The next screen is an alignment
check.
8. On the alignment check screen, touch various places on the
screen and see that the cursor jumps to the point of touch.
A progress bar displays the relative time remaining before the
routine will time out; if time-out is reached, the routine is
aborted and the new alignment points are not retained.
If response is correct, touch the Accept button - it may be a
Yes button or a green check.
User Guide
A–3
Troubleshooting
Clicking the No or redo arrow icon will display the targets again
to rerun the alignment routine. Remember, you must click the
Accept button to store the new alignment points.
■
If the touchscreen is not responding to touch, check your
serial or USB connection by doing the following:
❏
Serial Connection - Run the comdump diagnostic utility
to determine if the touchscreen, the serial touch
controller, the computer's serial COM port and the
associated cabling are connected and functioning
properly. Download the latest version of comdump.exe
(7K) from the Elo Web site Driver and Files Download
page. You should save the file where it can be accessed
easily - either to a floppy or to the root of your hard drive.
Comdump is a DOS application, so if you are running
one of the Windows operating systems you must either
boot to a DOS boot diskette or disable the driver so you
can access the COM port from a command prompt.
❏
USB Connection - If the Human Interface Device (HID)
is not listed in Device Manager after a USB touchmonitor
is connected, check to determine if a file named
mouhid.sys is in the \windows (or winnt)
\system32\drivers folder.
◆
◆
◆
The file will be missing if a USB mouse has never
been connected to the system.
If the file is not there, connect a USB mouse to the
system or copy mouhid.sys from another system.
Once mouhid.sys is in the proper location, remove
and reinstall the touch drivers.
A–4
User Guide
Troubleshooting
If you have determined that the HID files are missing or
corrupted ("Error installing mouse" when installing the HID
dfrivers, and also a yellow "!" in Device Manager under
Mouse), check that all of the following files are present in the
\\winnt\system32\drivers folder:
◆
◆
◆
◆
Hidusb.sys
Hidclass.sys
Hidparse.sys
Mouhid.sys
If all the files are there, try replacing them with the same files
from a known good system. It is suggested that you save the
original files in a backup directory.
■
The touch can not be held longer than 10 seconds.
IntelliTouch controllers have a built-in two minute untouch
time-out. By default, the 4.20 Universal driver generates an
untouch after 10 seconds of constant touch. The untouch
time-out can be changed by modifying a registry key. This
time-out will override any registry time-out value if the
registry value exceeds 120 seconds (120000 milliseconds). To
change the time-out time:
1. Run regedit or regedt32 (click Start > Run, enter regedit).
2. Drill down to HKEY_LOCAL_MACHINE > SYSTEM >
CurrentControlSet > Enum.
a. For serial controllers: SERENUM > ELOSERIAL >
******* > Device Parameters.
b. For USB controllers: HID > VID_04e7 > ******** >
***************** > Device Parameters.
The "******" entries are id numbers used by the Windows
operating system.
✎
User Guide
A–5
Troubleshooting
3. Double-click the UntouchTimeOut key. The Edit DWORD
Value dialog box opens.
4. Click the Decimal radio button. Value displays in decimal
(default: 10000).
5. Enter the delay time in milliseconds, 60000 is 60 seconds
6. Exit regedit when done.
7. Shut Down and restart the machine. A restart is required
before the setting will take effect.
■
A cursor is not visible. To make the cursor visible, first, open
Control Panel > Elo Touchscreen > Mode tab. Check if the
Hide arrow mouse pointer box is checked; if yes, un-check it
and click OK. If a mouse is not installed on the computer,
Shut Down the computer, install a mouse, then restart the
computer. The cursor should now be visible. You may then
Shut Down and remove the mouse, or leave it connected, as
desired.
■
If connecting multiple monitor systems, all monitors must be
configured to have independent resolution control (as in two
monitors, each at 1024 x 786 resolution), rather than a single,
large desktop (as in 2048 x 768). Multiple individual video
cards are automatically set up as individual monitors. Some
multiport video cards can be configured either way; in this
case, the video driver must be set up properly. Once the
multiport video has been properly configured, the Elo
Universal driver should be removed and reinstalled. Some
multiport video cards can only be configured as a single large
desktop, and they will not work with Elo's multiple monitor
driver setup.
A–6
User Guide
Troubleshooting
Using the Worldwide Web
For online access to technical support information, self-solve
tools, online assistance, community forums of IT experts, broad
multivendor knowledge base, monitoring and diagnostic tools, go
Preparing to call Technical Support
If you cannot solve a problem using the troubleshooting tips in
this section, you may need to call technical support. Have the
following information available when you call:
■
■
■
■
■
■
■
■
The monitor
Monitor model number
Serial number for the monitor
Purchase date on invoice
Conditions under which the problem occurred
Error messages received
Hardware configuration
Hardware and software you are using
User Guide
A–7
B
Technical Specifications
All performance specifications are provided by the component
manufacturers. Performance specifications represent the highest
specification of all HP’s component manufacturers’ typical level
specifications for performance and actual performance may vary
either higher or lower.
✎
HP L5006tm Touchscreen
HP L5006tm Specifications
LCD Display
15 inch TFT Active
Matrix Panel
38.1 cm
Display Size
Pixel Pitch
12.0 (H) x 9.0 (V) in
304 (H) x 228 (V) mm
0.01 (H) x 0.01 (V) in 0.297 (H) x 0.297 (V)
mm
Display Mode
VGA 640 x 350 (70Hz)
VGA 720 x 400 (70Hz)
VGA 640 x 480 (60 / 72/ 75Hz)
SVGA 800 x 600 (56 / 60 / 72 / 75Hz)
XGA 1024 x 768 (60 / 70 / 75Hz)
Maximum Resolution
Contrast Ratio
Brightness
XGA 1024 x 768 at 75Hz
400 : 1 Typical
2
2
Typical 230 Cdm ; Min 184 Cd/m
User Guide
B–1
Technical Specifications
HP L5006tm Specifications (Continued)
Response Time
Tr: 5 ms
Tf: 12 ms Typical
Display Color
Viewing Angle
16.2M
o
o
Vertical -60 ~ +40
o
o
Horizontal -60 ~ +60
Input Signal
Video
Sync
R.G.B. Analog 0.7Vp-p, 75 Ohms
TTL Positive or Negative
Signal Connector
Side Control
OSD
Mini D-Sub 15 pin
Menu,
,
, Select, Power
Contrast, Brightness, H-Position, V-Position, Color
Temperature, Phase, Clock, OSD Time, Recall,
Language
Plug & Play
Touch Panel
DDC1/2B
IntelliTouch Surface Acoustic Wave (SAW)
technology
Power
Input AC 100-240V, 50-60Hz
Operating Conditions
Temperature (Operating)
Temperature (Storage)
Humidity
o
o
o
o
0
C to 40 C (32 F to 104 F)
o
o
-20°C to 60°C (-4 F to 140 F)
20% ~ 80% (No Condensation)
To 12,000 Feet
Altitude
B–2
User Guide
Technical Specifications
HP L5006tm Specifications (Continued)
Dimensions
Width
Height (includes base)
Depth (includes base)
13.8 in
12.2 in
6.9 in
350 mm
310 mm
175 mm
Weight
Actual
Shipping
10.6 lb
15.4 lb
4.8 kg
7.0 kg
IntelliTouch Surface Wave Technology
IntelliTouch Specifications
Input Method
Finger or gloved hand (cloth, leather or
rubber) activation
Mechanical Positional Accuracy
Standard deviation of error is less than
0.080 in. (2.03 mm). Equates to less than
1%.
2
Touchpoint Density
More than 100,000 touchpoints/in
2
(15,500 touchpoints/cm ).
Touch Activation Force
Surface Durability
Typically less than 3 ounces (85 grams).
Surface durability is that of glass, Mohs’
hardness rating of 7.
Expected Life Performance
No known wear-out mechanism, as there are
no layers, coatings, or moving parts.
IntelliTouch technology has been
operationally tested to more than 50 million
touches in one location without failure, using
a stylus similar to a finger.
User Guide
B–3
Technical Specifications
IntelliTouch Specifications
Sealing
Unit is sealed to protect against splashed
liquids, dirt, and dust.
Optical Light Transmission (per
ASTM D1003)
up to 92%
Visual Resolution
All measurements made using USAF 1951
Resolution Chart, under 30X magnification,
with test unit located approximately 1.5 in
(38 mm) from surface of resolution chart.
Clear surface: Excellent, with no noticeable
degradation.
Antiglare surface: 6:1 minimum.
Gloss (per ASTM D2457 using a
60- degree gloss meter)
Antiglare surface: curved or flat: 95 15
gloss units or 65 15 gloss units; Clear
surface: N/A
Environmental Chemical Resistance The active area of the touchscreen is
resistant to all chemicals that do not affect
glass, such as:
Acetone
Toluene
Methyl ethyl ketone
Isopropyl alcohol
Methyl alcohol
Ethyl acetate
Ammonia-based glass cleaners
Gasoline
Kerosene
Vinegar
Electrostatic Protection (per EN 61 Meets Level 4 (15 kV air/8 kV contact
000-4-2, 1995)
discharges).
B–4
User Guide
Technical Specifications
Recognizing Preset Display Resolutions
The display resolutions listed below are the most commonly used
modes and are set as factory defaults. This monitor automatically
recognizes these preset modes and they will appear properly sized
and centered on the screen.
Factory Preset Display Modes
Preset Mode
Resolution
Horz Freq (kHz) Band Width (MHz)
1
VGA 640 x 350
70Hz
31.5
31.47
31.47
35.00
37.86
37.50
35.16
37.88
46.88
48.08
28.322
28.322
25.175
32.24
31.5
31.5
36
2
3
VGA 720 x 400
70Hz
VGA 640 x 480
60Hz
4
MAC 640 x 480
66Hz
5
VESA 640 x 480
72Hz
6
VESA 640 X 480
75Hz
7
VESA 800 X 600
56Hz
8
VESA 800 X 600
60Hz
40
9
VESA 800 X 600
75Hz
49.5
10
VESA 800 x 600
72Hz
50
User Guide
B–5
Technical Specifications
Factory Preset Display Modes (Continued)
Preset Mode
Resolution
Horz Freq (kHz) Band Width (MHz)
11
MAC 832 x 624
75Hz
49.72
48.36
52.45
56.48
60.02
57.283
12
13
14
15
VESA 024 x 768
65Hz
65
SUN 1024 x 768
65Hz
70.49
75
VESA 1024 x
768 70Hz
VESA 1024 x
768 75Hz
78.75
Entering User Modes
The video controller signal may occasionally call for a mode that
is not preset if:
■
■
You are not using a standard graphics adapter.
You are not using a preset mode.
If this occurs, you may need to readjust the parameters of the
monitor screen by using the on-screen display. Your changes can
be made to any or all of these modes and saved in memory. The
monitor automatically stores the new setting, then recognizes the
new mode just as it does a preset mode. In addition to the 15
factory preset, there are 7 user modes that can be entered and
stored.
The only condition to store as a user mode is the new display
information must have 1 KHz difference for horizontal frequency
or 1 Hz for vertical frequency or the sync signal polarities are
different from the default modes.
B–6
User Guide
C
Agency Regulatory Notices
Federal Communications
Commission Notice
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of
the following measures:
■
■
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the
receiver.
■
■
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
Consult the dealer or an experienced radio or television
technician for help.
User Guide
C–1
Agency Regulatory Notices
Modifications
The FCC requires the user to be notified that any changes or
modifications made to this device that are not expressly approved
by Hewlett Packard Company may void the user's authority to
operate the equipment.
Cables
Connections to this device must be made with shielded cables
with metallic RFI/EMI connector hoods to maintain compliance
with FCC Rules and Regulations.
Declaration of Conformity for Products
Marked with the FCC Logo (United
States Only)
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.
For questions regarding your product, contact:
Hewlett Packard Company
P. O. Box 692000, Mail Stop 530113
Houston, Texas 77269-2000
Or, call 1-800-HP-INVENT (1-800 474-6836)
For questions regarding this FCC declaration, contact:
Hewlett Packard Company
P. O. Box 692000, Mail Stop 530113
Houston, Texas 77269-2000
Or, call (281) 514-3333
C–2
User Guide
Agency Regulatory Notices
To identify this product, refer to the Part, Series, or Model
number found on the product.
Materials Disposal
This HP product contains Mercury in the fluorescent lamp in the
display LCD that might require special handling at end-of-life.
Disposal of this material can be regulated because of
environmental considerations. For disposal or recycling
information, contact your local authorities or the Electronic
Industries Alliance (EIA) (www.eiae.org).
Canadian Notice
This Class B digital apparatus meets all requirements of the
Canadian Interference-Causing Equipment Regulations.
Avis Canadien
Cet appareil numérique de la classe B respecte toutes les
exigences du Règlement sur le matériel brouilleur du Canada.
Power Cord Set Requirements
The monitor power supply is provided with Automatic Line
Switching (ALS). This feature allows the monitor to operate on
input voltages between 100-120V or 200-240V.
The power cord set (flexible cord or wall plug) received with the
monitor meets the requirements for use in the country where you
purchased the equipment.
User Guide
C–3
Agency Regulatory Notices
If you need to obtain a power cord for a different country, you
should purchase a power cord that is approved for use in that
country.
The power cord must be rated for the product and for the voltage
and current marked on the product's electrical ratings label. The
voltage and current rating of the cord should be greater than the
voltage and current rating marked on the product. In addition, the
cross-sectional area of the wire must be a minimum of 0.75 mm²
or 18AWG, and the length of the cord must be between 6 feet
(1.8 m) and 12 feet (3.6 m). If you have questions about the type
of power cord to use, contact your HP authorized service
provider.
A power cord should be routed so that it is not likely to be walked
on or pinched by items placed upon it or against it. Particular
attention should be paid to the plug, electrical outlet, and the
point where the cord exits from the product.
C–4
User Guide
D
Native Resolution
The native resolution of a monitor is the resolution level at which
the LCD panel is designed to perform best. The native resolution
is 1024 x 768 for the 15 inch size. In almost all cases, screen
images look best when viewed at their native resolution. You can
lower the resolution setting of a monitor but not increase it.
Input Video
15” LCD
640 x 480 (VGA\S)
Transforms input format to
1024x768
800x600 (SVGA)
1024x768 (XGA)
Transforms input format to
1024x768
Displays in Native Resolution
The native resolution of an LCD is the actual number of pixels
horizontally in the LCD by the number of pixels vertically in the
LCD. LCD resolution is usually represented by the following
symbols:
VGA
SVGA
XGA
640x480
800x600
1024x768
1280x1024
1600x1200
SXGA
UXGA
User Guide
D–1
Native Resolution
As an example, a SVGA resolution LCD panel has 800 pixels
horizontally by 600 pixels vertically. Input video is also
represented by the same terms. XGA input video has a format of
1024 pixels horizontally by 768 pixels vertically. When the input
pixels contained in the video input format match the native
resolution of the panel, there is a one to one correspondence of
mapping of input video pixels to LCD pixels. As an example, the
pixel in column 45 and row 26 of the input video is in column 45
and row 26 of the LCD. For the case when the input video is at a
lower resolution than the native resolution of the LCD, the direct
correspondence between the video pixels and the LCD pixels is
lost. The LCD controller can compute the correspondence
between video pixels and LCD pixels using algorithms contained
on its controller. The accuracy of the algorithms determines the
fidelity of conversion of video pixels to LCD pixels. Poor fidelity
conversion can result in artifacts in the LCD displayed image
such as varying width characters.
D–2
User Guide
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