W220q LCD Monitor User’s Guide
Preface
About This Guide
This guide is intended for anyone who uses the W220q LCD Monitor. It describes the monitor’s features, setup,
and operation.
The sections are as follows:
• Setup
Notational Conventions
The following subsections describe notational conventions used in this document.
Notes, Cautions, and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type.
These blocks are notes, cautions, and warnings, and they are used as follows:
NOTE: A NOTE indicates important information that helps you make better use of your monitor.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data, and tells
you how to avoid the problem.
WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the
problem.
Some warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the
specific presentation of the warning is mandated by regulatory authority.
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Safety and Maintenance Guidelines
Important Safety Information
The power cord is designed for use with your monitor. To use a different cord, use only a power source and
connection compatible with this monitor. For information on the correct power cord set to use with your monitor,
WARNING: To reduce the risk of electric shock or damage to your equipment, do not disable
the power cord grounding feature. The grounding plug is an important safety feature. Connect
the equipment to a grounded (earthed) power outlet.
For your safety, be sure that the grounded power outlet you plug the power cord into is easily
accessible to the operator and located as close to the equipment as possible. To disconnect
power from the equipment, unplug the power cord from the power outlet by grasping the plug
firmly. Never pull on the cord.
Before connecting cables, disconnect power from the monitor by unplugging the power cord
from the electrical outlet.
Do not place anything on power cords or cables. Arrange them so that no one can accidentally
step on or trip over them. Do not pull on a cord or cable. When unplugging from the electrical
outlet, grasp the cord by its plug.
CAUTION: To protect your monitor, as well as your computer, connect all power cords for your
computer and its peripheral devices (such as a monitor, printer, or scanner) to a surge
protection device such as a power strip with surge protection or uninterruptible power
supply (UPS).
Not all power strips provide surge protection; the power strips must be specifically labeled as
having this ability. Use a power strip whose manufacturer offers a damage replacement policy
so you can replace your equipment if surge protection fails.
Safety Precautions
CAUTION: Avoid applying pressure to the LCD screen; doing so can cause damage.
• Use only a power source and connection compatible with this monitor, as indicated on the label/back plate of
the monitor.
• Be sure the total ampere rating of the products connected to the outlet does not exceed the current rating of the
electrical outlet, and the total ampere rating of the products connected to the cord does not exceed the rating
of the cord. Look on the power label to determine the ampere rating (Amps or A) for each device.
4
• Install your monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the plug
firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.
• Do not allow anything to rest on the power cord. Do not walk on the cord.
Maintenance Guidelines
To enhance the performance and extend the life of your monitor:
• Do not open your monitor cabinet or attempt to service this product yourself. If your monitor is not operating
properly or has been dropped or damaged, contact your Hewlett-Packard authorized dealer, reseller, or
service provider.
• Adjust only those controls that are described in the operating instructions.
• Turn your monitor off when not in use. You can substantially increase the life expectancy of your monitor by
using a screen saver and turning off the monitor when not in use.
• Keep your monitor in a well-ventilated area, away from excessive light, heat, or moisture.
• Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked or
covered. Never push objects of any kind into cabinet slots or other openings.
• Unplug your monitor from the wall outlet before cleaning.
• Do not drop your monitor or place it on an unstable surface.
• When removing the monitor pedestal base, you must lay the monitor face down on a soft area to prevent it
from getting scratched, defaced, or broken.
Cleaning the Monitor
The monitor is a high-quality optical device that requires special care when cleaning. To clean the monitor, follow
these steps:
1 Turn off the computer and the monitor.
2 Unplug your monitor from the wall outlet before cleaning.
CAUTION: Do not use benzene, thinner, ammonia, or any volatile substances to clean the
monitor screen or cabinet. These chemicals may damage the monitor. Do not use liquid
cleaners or aerosol cleaners. Never use water to clean an LCD screen.
3 Wipe the screen with a dry, soft, clean cloth.
If the screen requires additional cleaning, use an antistatic screen cleaner.
•
4 Dust the monitor housing. Use a damp cloth to clean the cabinet.
If the cabinet requires additional cleaning, use a clean cloth dampened with isopropyl alcohol.
•
5 Plug in the monitor.
6 Turn on the monitor and the computer.
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Setup
Base and Tilt
Attaching the Base
1 Set the base on a flat surface, such as a table top.
2 Using both hands, position the pedestal over the base and press down firmly to lock in place. Make sure that
the base is securely locked in place before continuing with the setup procedure.
CAUTION: To prevent damage, avoid applying pressure to the panel front.
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Removing the Base
1 Set the panel face-down on a flat, protected surface.
2 Squeeze the tabs in the bottom of the base to release the lock.
3 Remove the base from the pedestal.
CAUTION: To prevent damage, avoid applying pressure to the panel front.
Adjusting the Tilt
For optimal viewing, adjust the screen tilt to your own preference, as follows:
1 Face the front of the monitor and hold the stand so that you do not topple the monitor while changing the tilt.
2 Adjust the tilt by moving the monitor’s top edge toward or away from you.
CAUTION: To avoid breakage or other damage, do not touch the LCD screen while changing
the tilt.
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Cables
Attaching the Cables
1 Turn off your computer.
2 Connect the built-in monitor speakers to the computer, using the audio cable (green connector).
3 If you are attaching a VGA cable, connect one end of the 15-pin D-Sub VGA cable (blue connector) to the
back of the monitor and connect the other end to the computer VGA port.
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4 Connect one end of the power cord to the back of the monitor and plug the other end into a grounded outlet.
5 Turn on your monitor and computer.
If your monitor displays an image, installation is complete. If it does not display an image,
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Wall Mounting Arm
Preparing to Install a Wall Mounting Arm (Not supplied)
This monitor can be attached to a wall mounting arm that you purchase separately.
CAUTION: Before disassembling the monitor, turn off the monitor power, and disconnect all
power, video, and audio cables.
Wall-Mounting the Monitor (Mounting Fixture not Supplied)
Before you mount the monitor on a wall, a swing arm, or other mounting fixture, you must remove the monitor
base and the pedestal. You will need a Phillips screwdriver. Read the following warning and caution statements
before beginning the procedure.
WARNING: To reduce the risk of personal injury or of damage to the equipment, check that the
wall-mounting fixture is adequately installed and secured before attaching the monitor. Refer
to the instructions supplied with the wall-mounting fixture and check that it is capable of
supporting the monitor.
1 Disconnect the cables from the monitor.
2 With the panel face-down on a protected surface, remove the screws and the pedestal/base attachment.
3 Follow the manufacturer’s instructions to assemble the wall mounting arm.
Installing a Wall Mounting Arm
1 Set the monitor screen down on a flat, soft, protected surface.
2 Place the wall mounting arm onto the back of the monitor. Line up the holes of the arm with the mounting holes
in the back of the monitor.
3 Insert four screws into the mounting holes and tighten.
4 Reconnect the cables. Refer to the user’s manual that came with the wall mounting arm (purchased separately)
for instructions on attaching it to the wall.
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Using the Monitor
Operating Instructions
Control buttons are located on the front of the panel, as shown below. Use the Menu button (C) to adjust the
display settings to your personal preferences:
• Set up the monitor, attach the cables, and adjust the tilt as described in the Setup section above.
• Press the Power button (F) to turn the monitor on and off. The power indicator lights up when the monitor is on.
• The monitor must be turned on for the other control buttons to work.
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External Controls
A
B
– (minus) button
+ (plus) button
Navigates backward through the OSD menu and decreases adjustment levels.
If the OSD menu is inactive, activates the Volume decrease.
Navigates forward through the OSD menu and increases adjustment levels.
If the OSD menu is inactive, activates the Volume increase.
C
D
E
Menu button
Mute button
Auto button
Power button
Power LED
Opens, selects, or exits the OSD menu.
Turns sound on or off.
Automatically fine-tunes the image quality.
Turns the monitor on or off.
F
G
Fully powered = green
Sleep mode = amber
Sleep timer mode = flashing amber
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Settings
Setting the Optimal Resolution
The recommended resolution for this monitor is 1680 x 1050. To configure the monitor to this resolution,
complete the setup procedure and make sure that the monitor is connected to the computer. Turn the monitor on
and do the following:
1 Click the Windows Start Button®, and then click Control Panel.
2 Under Appearance and Personalization, click Adjust Screen Resolution.
3 Set the resolution slide bar to 1680 x 1050.
NOTE: If 1680 x 1050 is not shown, download the monitor driver from the Web. See Using the Monitor for
instructions.
Adjusting the Volume
While the monitor is turned on but the OSD menu is inactive, press the volume increase and decrease (plus and
minus) buttons to adjust volume to the desired level. Volume can range from 0 (mute) to 100. The preset
value is 50.
Locking and Unlocking the OSD
To change the lock status of the on-screen display (from locked to unlocked, or from unlocked to locked) press
and hold the Menu button for 10 seconds while the monitor is on. If the OSD is locked, the message “OSD Lock”
displays for 10 seconds.
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Adjusting On-Screen Display Settings
Use the OSD menu to adjust the screen image and change settings. To access the OSD menu:
1 If the monitor is not already on, press the Power button to turn the monitor on.
2 Press the Menu button to activate the OSD menu.
3 Press the – (minus) and + (plus) buttons to navigate through the functions. Once the desired function is
highlighted, press the Menu button again to activate it. If the selected function has a sub-menu, it displays.
Press – (minus) or + (plus) again to navigate through the sub-menu functions. Once the desired sub-function is
highlighted, press the Menu button to activate it.
4 Press – (minus) or + (plus) to change the settings of the selected function.
5 To exit and save, select the Exit function. If you want to adjust another function, repeat steps 3–4.
NOTE: If the buttons remain untouched for 30 seconds while displaying a menu, new adjustments will be saved
and exit the menu.
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OSD Menu
The table below shows the OSD menus and their functions at each level.
OSD Menu Levels
Level 1
Level 2
Level 3
Factory Preset
Brightness
Adjustment Scale
Reset
Y
Cancel
Save and Return
Adjustment Scale
Reset
Contrast
Y
Cancel
Save and Return
Adjustment Scale
Auto Adjustment
Horizontal Position
Vertical Position
Custom Scaling
Volume
Y
Y
Y
Y
Image Control
“Adjusting” Message
Adjustment Scale
Adjustment Scale
Fill to Screen
Fill to Aspect Ratio
Clock
Adjustment Scale
Adjustment Scale
Y
Y
Clock Phase
Cancel
Save and Return
9300 K
Color
6500 K
Y
Custom Color
Custom Color
Adjustment
Reset
Cancel
Save and Return
sRGB
Reset
Cancel
Save and Return
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OSD Menu Levels (continued)
Level 1
Level 2
Level 3
Factory Preset
Language
Deutsch
Simplified Chinese
Japanese
English
English
Español
Français
Italiano
Nederlands
Cancel
Save and Return
Power Saver
Power On Recall
Mode Display
Power-On Status Display
DDC/CI Support
Sleep Timer
Management
On / Off Selection
On / Off Selection
On / Off Selection
Top/Middle/Bottom
On / Off Selection
Timer Set Menu
Y
Y
Y
Middle
Y
Y
Cancel
Save and Return
Horizontal OSD Position
Vertical OSD Position
OSD Timeout
Cancel
OSD Control
Adjustment Scale
Adjustment Scale
Adjustment Scale
Y
Y
Y
Save and Return
Information
Factory Reset
Yes
No
Exit
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Installing Drivers and Using the Auto-Adjustment Feature
Downloading Drivers and Software
To download the latest version of drivers and software files from the HP Support Web site:
2 Select your country/region.
3 Select Download Drivers and Software.
4 Enter the model number of your monitor. The software download pages for your monitor will be displayed.
5 Download and install the driver and software files using the instructions in the download pages.
Using the Auto-Adjustment Function
Press the Auto button to optimize the screen performance for VGA (analog).
If your monitor is using VGA (analog) input, auto-adjustment can correct the following image quality conditions:
• Fuzzy or unclear focus
• Ghosting, streaking, or shadowing effects
• Faint vertical bars
• Thin, horizontal scrolling lines
• An off-center picture
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Technical Support FAQs
Technical Support FAQs (Frequently Asked Questions)
Problem & Question
Possible Solutions
Power LED is not on.
• Make sure the Power button is on and the power cord is properly
connected to a grounded power outlet and to the monitor.
No Plug & Play.
• In order for the Plug & Play feature of the monitor to work, you
need a Plug & Play compatible computer and video card. Check
with your computer manufacturer.
• Check the monitor’s video cable and make sure none of the pins
are bent.
• Make sure the HP monitor drivers are installed (HP monitor drivers
Picture is fuzzy and has ghosting
shadowing problem.
• Adjust the contrast and brightness controls.
• Make sure you are not using an extension cable or switch box.
We recommend plugging the monitor directly into the video card
output connector on the back of your computer.
• For VGA input, the auto-adjustment function may fix this problem.
Picture bounces, flickers or wave
pattern is present in the picture.
• Move electrical devices that may cause electrical interference as
far away from the monitor as possible.
• Use the maximum refresh rate your monitor is capable of at the
resolution you are using.
Monitor is stuck in “Active Off-Mode.”
• The computer power switch should be in the on position.
• The computer video card should be snugly seated in its slot.
• Make sure the monitor’s video cable is properly connected to the
computer.
• Inspect the monitor’s video cable and make sure none of the pins
are bent.
• Make sure your computer is operational by hitting the Caps Lock
key on the keyboard while observing the Caps Lock LED. The LED
should either turn on or off after hitting the Caps Lock key.
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Technical Support FAQs (Frequently Asked Questions) (continued)
Problem & Question
Possible Solutions
Missing one of the primary colors (red, • Inspect the monitor’s video cable and make sure that none of the
green, or blue).
pins are bent.
• Make sure the monitor’s video cable is properly connected to the
computer.
Screen image is not centered or sized
properly.
• Adjust horizontal and vertical screen position.
• For VGA input, the auto-adjustment function may fix this problem.
Picture has color defects (white does
not look white).
• Adjust RGB color or select color temperature.
Unable to set the monitor to the optimal • Make sure that the graphics card supports the optimal
resolution.
resolution (1680 x 1050).
• Make sure that the latest supported driver is installed for the
graphics card. For HP and Compaq systems, you can download
the latest graphics driver for your system from:
For other systems, refer to the Web site for your graphics card.
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Specifications
All specifications represent the typical specifications provided by HP’s component manufacturers; actual
performance may vary either higher or lower.
W220q
Display Type
Viewable Image Size
Tilt
22 inches, TFT LCD
22-inch diagonal
–5° to 20°
55.88 cm
55.88 cm
Face Treatment
Antiglare polarizer with hard coating
(select models only)
Maximum Weight (unpacked)
14.551 lb.
6.6 kg
Dimensions (including pedestal)
Height
Depth
Width
17.20 inches
9.84 inches
20.74 inches
437 mm
250 mm
526.7 mm
Optimum Display Resolution
Text Mode
1680 x 1050 (60 Hz)
720 x 400
Dot Pitch
0.282 (H) x 0.282 (V) mm
30 to 81 kHz
Horizontal Frequency
Vertical Refresh Rate
Audio Power Output
Speaker (R/L)
56 to 76 Hz
2W / channel @ PC 1 Vrms
2W / 16 ohm speaker
<55 watts typical
VGA connector
Power Consumption
Input Terminal
Environmental Requirements
Temperature:
Operating
41 to 95°F
5 to 35°C
Non-operating
–4 to 140°F
–20 to +60°C
Relative Humidity
Power Source
Altitude:
20 to 85% (non-condensing)
100–240 Vꢀ, 50–60 Hz
Operating
Non-operating
0 to 6,561.68 feet
0 to 40,000 feet
0 to 2,000 m
0 to12,192 m
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Preset Display Modes
Horizontal
Frequency (kHz)
Vertical
Frequency (Hz)
Preset
1
Pixel Format
640 x 480
31.47
37.50
31.47
37.88
46.88
49.72
48.36
60.02
44.86
68.68
61.80
47.396
60.00
63.98
79.98
55.94
61.648
65.29
59.94
75.00
70.08
60.32
75.00
74.55
60.00
75.03
60.00
75.06
65.96
60.00
60.00
60.02
75.02
59.89
60.00
60.00
2
640 x 480
3
720 x 400
4
800 x 600
5
800 x 600
6
832 x 624
7
1024 x 768
1024 x 768
1152 x 720
1152 x 870
1152 x 900
1280 x 768
1280 x 960
1280 x 1024
1280 x 1024
1440 x 900
1600 x 1000
1680 x 1050
8
9
10
11
12
13
14
15
16
17
18
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Power Cord Set Requirements
The monitor power supply is provided with automatic line switching (ALS). This feature allows the monitor to
operate on input voltages in the range of 100–240V∿, 50/60 Hz, 1.5A.
The power cord set (flexible cord or wall plug) received with the monitor meets the requirements for use in the
country/region where the equipment was purchased.
If you need to obtain a power cord for a different country/region, you should purchase a power cord that is
approved for use in that country/region.
The power cord must be rated for the product and for the voltage and current marked on the product’s electrical
ratings label. The voltage and current rating of the cord should be greater than the voltage and current rating
marked on the product. In addition, the cross-sectional area of the wire must be a minimum of 0.75 mm² or
18AWG, and the length of the cord must be between 4.94 ft (1.5 m) and 12 ft (3.6 m). If you have questions
about the type of power cord to use, contact your HP-authorized service provider.
A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon it or
against it. Particular attention should be paid to the plug, electrical outlet, and the point where the cord exits from
the product.
Pin Assignments
15-Pin Side of
Pin Number
the Signal Cable
Video-Red
Video-Green
Video-Blue
Ground
1
2
3
4
5
Detect Cable
GND-R
6
7
GND-G
8
GND-B
9
+5V
10
11
12
13
14
15
Ground
Ground
DDC-Serial data
H-sync
V-sync
DDC-Serial clock
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Plug and Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the
monitor to inform the host system of its identity and, depending on the level of DDC used, communicate
additional information about its display capabilities.
The DDC2B is a bi-directional data channel based on the I²C protocol. The host can request EDID information
over the DDC2B channel.
LCD Monitor Quality and Pixel Policy
The HP LCD Monitor uses high-precision technology, manufactured according to high standards, to help
guarantee trouble-free performance. Nevertheless, the display may have cosmetic imperfections that appear as
small bright or dark spots. This is common to all LCD displays used in products supplied by all vendors and is not
specific to the HP LCD Monitor. These imperfections are caused by one or more defective pixels or subpixels.
• A pixel consists of one red, one green, and one blue subpixel.
• A defective whole pixel is always turned on (a bright spot on a dark background), or it is always off (a dark
spot on a bright background). The first is the more visible of the two.
• A defective subpixel (dot defect) is less visible than a defective whole pixel and is small and only visible on a
specific background.
To locate defective pixels, the monitor should be viewed under normal operating conditions and in normal
operating mode at a supported resolution and response rate, from a distance of approximately 50 cm (16 in).
We expect that, over time, the industry will continue to improve its ability to produce displays with fewer cosmetic
imperfections, and we will adjust guidelines as improvements are made.
For more information about your W220q Monitor, refer to the HP Web site at: http://www.hp.com/support
Agency Regulatory Notices
Federal Communications Commission Notice
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio or television technician for help.
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Modifications
The FCC requires the user to be notified that any changes or modifications made to this device that are not
expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment.
Cables
Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods to maintain
compliance with FCC rules and regulations.
Declaration of Conformity for Products Marked with FCC Logo,
United States Only
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
For questions regarding your product, contact:
Hewlett-Packard Company
P. O. Box 692000, Mail Stop 530113
Houston, Texas 77269-2000
Or
call: 1-(800)-474-6836
For questions regarding this FCC declaration, contact:
Hewlett-Packard Company
P. O. Box 692000, Mail Stop 510101
Houston, Texas 77269-2000
Or
call: 1-(281)-514-3333
To identify this product, refer to the part, series, or model number found on the product.
Canadian Notice
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Avis Canadien
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du
Canada.
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European Union Regulatory Notice
This product complies with the following EU directives:
• Low Voltage Directive 2006/95/EC
• EMC Directive 2004/108/EC
Compliance with these directives implies conformity to applicable harmonized European standards (European
Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard for this product or
product family.
This compliance is indicated by the following conformity marking placed on the product:
xxxx*
This marking is valid for non-Telecom products and EU
This marking is valid for EU non-harmonized Telecom
harmonized Telecom products (e.g., Bluetooth).
products. *Notified body number (used only if applicable
— refer to the product label).
Hewlett-Packard GmbH, HQ-TRE, Herrenberger Straße 140, 71034 Böblingen, Germany
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Disposal of Waste Equipment by Users in Private Households in the
European Union
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other
household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a
designated collection point for the recycling of waste electrical and electronic equipment. The separate collection
and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure
that it is recycled in a manner that protects human health and the environment. For more information about where
you can drop off your waste equipment for recycling, please contact your local city office, your household waste
disposal service or the shop where you purchased the product.
Japanese Notice
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Japanese Power Cord Notice
Japanese Material Content Declaration
A Japanese regulatory requirement, defined by Specification JIS C 0950, 2005, mandates that manufacturers
provide Material Content Declarations for certain categories of electronic products offered for sale after
Korean Notice
Materials Disposal
This HP product contains Mercury in the fluorescent lamp in the display LCD that might require special handling
at end-of-life.
Disposal of this material can be regulated because of environmental considerations. For disposal or recycling
information, please contact your local authorities or the Electronic Industries Alliance (EIA) (www.eiae.org).
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HP Recycling Program
HP offers product end-of-life return programs for HP and other manufacturers’ hardware in several geographic
areas.
The terms and availability of these programs vary by geography because of differences in regulatory
requirements and local customer demand. For information on the HP recycling program, refer to the HP Web site
EPA ENERGY STAR® Compliance
Products marked with the ENERGY STAR® logo on the packaging box qualify with the U.S. Environmental
Protection Agency’s ENERGY STAR® guidelines for energy efficiency.
Products with the ENERGY STAR® label are designed to use less energy, help you save money on utility bills, and
help protect the environment.
ENERGY STAR® is a registered trademark owned by the U.S. government.
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Part number: 468328-001
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