HP LP1965 19", LP2065 20", and LP2465 24"
LCD Monitors
User Guide
About This Guide
This guide provides information on setting up the monitor, installing drivers, using the on-screen display
menu, troubleshooting and technical specifications.
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage
to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
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About This Guide
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Table of contents
2 Safety and Maintenance Guidelines
3 Setting Up the Monitor
4 Operating the Monitor
Front Panel Controls .......................................................................................................................... 20
Using the On-Screen Display Menu .................................................................................. 21
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Appendix A Troubleshooting
Appendix B Technical Specifications
Appendix C Agency Regulatory Notices
Disposal of Waste Equipment by Users in Private Household in the European
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1 Product Features
HP LP1965, LP2065, and LP2465 Models
The flat panel monitors have an active matrix, thin-film transistor (TFT), liquid crystal display (LCD). The
monitor features include:
LP1965 model, large 19-inch (48.3 cm) viewable area display with 1280 × 1024 resolution, plus
full-screen support for lower resolutions
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LP2065 model, large 20.1-inch (51 cm) viewable area display with 1600 × 1200 resolution, plus
full-screen support for lower resolutions
LP2465 model, large 24-inch (61 cm) viewable area display with 1920 × 1200 resolution, plus full-
screen support for lower resolutions
Wide viewing angle to allow viewing from a sitting or standing position, or moving side-to-side
Pivot capability to rotate display to portrait mode
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Tilt, swivel, and height adjustment capabilities
Removable stand with quick release mechanism and VESA 100 mm mounting holes for flexible
mounting solutions
Video inputs support DVI analog and digital signal inputs
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Two DVI-I to VGA signal cables and two DVI-D signal cables included (LP2065 and LP2465
models)
One DVI-I to VGA signal cable and one DVI-D signal cable included (LP1965 model only)
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USB 2.0 hub with one upstream (connects to the computer) and four downstream (connects to
USB devices) ports
USB cable included to connect the monitor's USB hub to the USB connector on the computer
Accessory rail on monitor to accept optional mounted devices, such as an HP speaker bar
Plug and play capability if supported by the system.
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On-Screen Display (OSD) adjustments in English, Dutch, French, German, Italian, Japanese, and
Spanish for ease of setup and screen optimization
Software and documentation CD that includes HP Display Assistant, Pivot Pro software, monitor
driver software, and product documentation
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Energy saver feature to meet requirements for reduced power consumption
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HP LP1965, LP2065, and LP2465 Models
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AssetControl
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Compliant with the following regulated specifications:
European Union CE Directives
Swedish MPR II 1990
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Swedish TCO Requirements
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Chapter 1 Product Features
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2 Safety and Maintenance Guidelines
Important Safety Information
A power cord is included with the monitor. If another cord is used, use only a power source and
connection appropriate for this monitor. For information on the correct power cord set to use with the
WARNING! To reduce the risk of electric shock or damage to the equipment:
• Do not disable the power cord grounding feature. The grounding plug is an important safety feature.
• Plug the power cord in a grounded (earth) outlet that is easily accessible at all times.
• Disconnect power from the product by unplugging the power cord from the electrical outlet.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the electrical
outlet, grasp the cord by the plug.
To reduce the risk of serious injury, read the Safety and Comfort Guide. It describes proper workstation,
setup, posture, and health and work habits for computer users, and provides important electrical and
the documentation CD, if one is included with the monitor.
CAUTION: For the protection of the monitor, as well as the computer, connect all power cords for the
computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge
protection device such as a power strip or Uninterruptible Power Supply (UPS). Not all power strips
provide surge protection; the power strips must be specifically labeled as having this ability. Use a power
strip whose manufacturer offers a Damage Replacement Policy so you can replace the equipment, if
surge protection fails.
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Important Safety Information
3
Maintenance Guidelines
To enhance the performance and extend the life of the monitor:
Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those
controls that are covered in the operating instructions. If the monitor is not operating properly or
has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
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Use only a power source and connection appropriate for this monitor, as indicated on the label/
back plate of the monitor.
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Be sure the total ampere rating of the products connected to the outlet does not exceed the current
rating of the electrical outlet, and the total ampere rating of the products connected to the cord does
not exceed the rating of the cord. Look on the power label to determine the ampere rating (AMPS
or A) for each device.
Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the
plug firmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.
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Turn the monitor off when not in use. You can substantially increase the life expectancy of the
monitor by using a screen saver program and turning off the monitor when not in use.
Slots and openings in the cabinet are provided for ventilation. These openings must not be blocked
or covered. Never push objects of any kind into cabinet slots or other openings.
Do not drop the monitor or place it on an unstable surface.
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Do not allow anything to rest on the power cord. Do not walk on the cord.
Keep the monitor in a well-ventilated area, away from excessive light, heat or moisture.
When removing the monitor base, you must lay the monitor face down on a soft area to prevent it
from getting scratched, defaced, or broken.
Cleaning the Monitor
1. Turn off the monitor and the computer.
2. Unplug the monitor from the wall outlet.
3. Clean the monitor plastics with a clean cloth dampened with water.
4. Clean the monitor screen with an antistatic screen cleaner.
CAUTION: Do not use benzene, thinner, ammonia, or any other volatile substances to clean the
monitor or the screen. These chemicals may damage the cabinet finish as well as the screen.
Shipping the Monitor
Keep the original packing box in a storage area. You may need it later if you move or ship the monitor.
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3 Setting Up the Monitor
To set up the monitor, ensure that the power is turned off to the monitor, computer system, and other
attached devices, then follow the instructions below.
NOTE: Be sure the master power switch, located on the rear panel of the monitor, is in the off position.
The master power switch turns off all power to the monitor.
Installing the Monitor Pedestal Base
NOTE: Do not install the pedestal base if the monitor will be used on a wall, swing arm, or other
1. Using both hands, position the monitor over the pedestal base.
CAUTION: Do not touch the surface of the LCD panel. Pressure on the panel may cause non-
uniformity of color or disorientation of the liquid crystals. If this occurs the screen will not recover
to its normal condition.
2. Press down firmly on the monitor to lock the pedestal base in place. When the base locks, it will
make a clicking sound.
Figure 3-1 Inserting the Monitor into the Pedestal Base
NOTE: Be sure the pedestal base is securely locked before continuing with the setup.
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Installing the Monitor Pedestal Base
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Rear Components
Figure 3-2 Rear Components
Component
Function
1
2
3
4
Cable Lock Provision
Master Power Switch
AC Power Connector
DVI-I Connectors
Provides slot for use with cable security locks.
Turns off all power to the monitor.
Connects the AC power cord to the monitor.
Connects the DVI-I to VGA signal cable or DVI-D signal cable
to the monitor.
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6
7
USB Upstream
Connector
Connects the monitor USB hub to a host USB port/hub.
Connects optional USB devices to the monitor.
Connects optional USB devices to the monitor.
USB Downstream
Connectors
USB Downstream
Connectors (side panel)
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Selecting the Signal Connectors and Cables
The monitor features two DVI-I connectors capable of supporting either analog or digital input.
The video mode supported by the DVI-I connector is determined by the video cable used.
For digital operation, use the DVI-D signal cable provided. Connect the DVI-D signal cable to a
DVI-I connector on the monitor and the other end to the DVI connector on the computer.
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For analog operation, use the DVI-I to VGA signal cable provided. Connect the DVI-I to VGA signal
cable to a DVI-I connector on the monitor and the other end to the VGA connector on the computer.
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The monitor will automatically determine which inputs have valid video signals. The inputs can be
selected through the On-Screen Display (OSD) feature by pressing the Input Select button on the front
panel.
Figure 3-3 Connecting the DVI-I to VGA Signal Cable
Figure 3-4 Connecting the DVI-D Signal Cable
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Selecting the Signal Connectors and Cables
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Connecting the Monitor
1. Place the monitor in a convenient, well-ventilated location near the computer.
2. Connect one end of the USB hub cable to the USB connector on the rear panel of the computer,
and the other end to the upstream USB connector on the monitor.
Figure 3-5 Connecting the USB Cable
WARNING! To reduce the risk of electric shock or damage to the equipment:
• Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
• Disconnect power from the equipment by unplugging the power cord from the electrical outlet.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from the
electrical outlet, grasp the cord by the plug.
3. Connect one end of the power cable to the AC power connector on the back of the monitor, and
the other end to an electrical wall outlet.
Figure 3-6 Connecting the Power Cable
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4. Place the cables through the cable management channel on the back of the monitor base.
Figure 3-7 Using the Cable Management Feature
Adjusting the Monitor
1. Tilt the monitor's panel forward or backward to set it to a comfortable eye level.
Figure 3-8 Tilting the Monitor
NOTE: The 24" model has a tilt range of -5 to +25 degrees.
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Adjusting the Monitor
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2. Swivel the monitor to the left or right for the best viewing angle.
Figure 3-9 Swiveling the Monitor
3. Adjust the monitor's height so that it is parallel to your eye height for a comfortable viewing position.
WARNING! A lock-down/release button on the front of the column prevents the display head of
the 19" model from sliding up when the monitor is lifted. If the display head is locked in the lowest
height position:
a. Make sure that the monitor is safely positioned on a stable surface.
b. Gently push down on the display head.
c. While pushing down the display head, press the lock-down/release button on the front of the
column.
d. Guide the display head up to the desired height.
Figure 3-10 Adjusting the Height (LP2065 and LP2465 models)
NOTE: The 19" model has a height adjustment range of 100 mm.
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4. Pivot the monitor from landscape to portrait orientation viewing to adapt to your application.
Figure 3-11 Pivoting the Monitor
NOTE: The 20" model (shown above) pivots counter-clockwise; the 19" and 24" models pivot
clockwise.
To view information on the screen in portrait mode, you will need to install the Pivot Pro software
included on the software and documentation CD.
Turning on the Monitor
1. Press the power switch to turn on the computer.
2. Press the master power switch on the rear of the monitor.
3. Press the power button on the front of the monitor.
CAUTION: Burn-in image damage may occur on monitors that display the same static image on
screen for a prolonged period of time.* To avoid burn-in image damage on the monitor screen, you
should always activate a screen saver application or turn off the monitor when it is not in use for a
prolonged period of time. Image retention is a condition that may occur on all LCD screens.
* A prolonged period of time is 12 consecutive hours of non-use.
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Turning on the Monitor 11
Connecting USB Devices
The monitor provides four USB connectors, two on the side panel and two on the rear panel, used to
connect devices such as a digital camera, USB keyboard, or USB mouse.
NOTE: You must connect the USB hub cable from the monitor to the computer to enable the USB 2.0
Figure 3-12 Connecting USB Devices
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Using the Accessory Rails
The monitor features accessory rails on the rear that may be used to mount optional devices, such as
the HP speaker bar, to attach to the LCD. Refer to the documentation included with the optional device
for detailed mounting instructions.
Figure 3-13 Using the Accessory Rails Feature
Removing the Monitor Pedestal Base
You can remove the monitor panel from the pedestal base to mount the panel on a wall, a swing arm,
or other mounting fixture.
This monitor has a Quick Release mechanism that allows you to easily remove and replace the monitor
panel to the pedestal base.
CAUTION: Before beginning to disassemble the monitor, be sure the monitor is turned off and the
power and signal cables are both disconnected. If the monitor has a connected audio cable, disconnect
it.
1. Disconnect and remove the signal and power cables from the back of the monitor.
2. Slide the quick release latch (1) on the pedestal base to the side (either right or left).
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Using the Accessory Rails 13
3. Pull up on the monitor display head (2) to remove it from the base.
Figure 3-14 Removing the Monitor from the Pedestal Base
Mounting the Monitor
The HP Quick Release can be removed from the pedestal base and installed to a mounting fixture. It
allows you to quickly and securely attach the monitor panel to the mounting fixture.
Base on page 13 steps in the previous section.
CAUTION: This monitor supports the VESA industry standard 100 mm mounting holes. To attach
a third-party mounting solution to the monitor, four 4 mm, 0.7 pitch, and 10 mm long screws are
required (not provided with the monitor). Longer screws should not be used because they may
damage the monitor. It is important to verify that the manufacturer’s mounting solution is compliant
with the VESA standard and is rated to support the weight of the monitor display panel. For best
performance, it is important to use the power and video cables provided with the monitor.
2. Remove the Quick Release from the pedestal base by removing the four screws.
Figure 3-15 Removing the HP Quick Release from the Pedestal Base
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3. Mount the Quick Release to a swing arm or other mounting fixture using the four screws removed
from the Quick Release in the previous step.
Figure 3-16 Installing the Quick Release
CAUTION: The Quick Release can also be installed directly to a wall to mount the monitor panel.
It is designed to support a maximum of up to 24 lbs. (10.9 kg). If you are mounting to a wall, HP
recommends that you consult with a qualified engineering, architectural, or construction
professional to determine the appropriate type and quantity of mounting fasteners required for your
application and to ensure that the mounting solution is properly installed to support applied loads.
4. Insert the monitor panel into the Quick Release, and then press down firmly on the monitor to lock
it in place. When the Quick Release locks, it will make a clicking sound.
Figure 3-17 Inserting the Monitor Panel into the Quick Release
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Removing the Monitor Pedestal Base 15
Locating the Rating Labels
The rating labels on the monitor provide the spare part number, product number, and serial number.
You may need these numbers when contacting HP about the monitor model. The rating labels are
located on the rear panel of the monitor display head.
Figure 3-18 Locating the Rating Labels
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4 Operating the Monitor
Software and Utilities
The CD that comes with the monitor contains files you can install on the computer:
an .INF (Information) file
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an .ICM (Image Color Matching) file
auto-adjustment pattern utility
additional software for the monitor model
Adobe Reader is supplied on this CD and can be installed from the menu.
NOTE: If the monitor does not include a CD, the .INF and .ICM files can be downloaded from the HP
The Information File
The .INF file defines monitor resources used by Microsoft Windows operating systems to ensure monitor
compatibility with the computer’s graphics adapter.
This monitor is Microsoft Windows Plug and Play compatible and the monitor will work correctly without
installing the .INF file. Monitor Plug and Play compatibility requires that the computer’s graphic card is
VESA DDC2–compliant and that the monitor connects directly to the graphics card. Plug and Play does
not work through separate BNC type connectors or through distribution buffers/boxes.
The Image Color Matching File
The .ICM files are data files that are used in conjunction with graphics programs to provide consistent
color matching from monitor screen to printer, or from scanner to monitor screen. The .ICM file contains
a monitor color system profile. This file is activated from within graphics programs that support this
feature.
NOTE: The ICM color profile is written in accordance with the International Color Consortium (ICC)
Profile Format specification.
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Software and Utilities 17
Installing the .INF and .ICM Files
After you determine that you need to update, you can install the .INF and .ICM files from the CD or
download them.
Installing from the CD
To install the .INF and .ICM files on the computer from the CD:
1. Insert the CD in the computer CD-ROM drive. The CD menu is displayed.
2. View the Monitor Driver Software Readme file.
3. Select Install Monitor Driver Software.
4. Follow the on-screen instructions.
5. After the software has been installed, restart Windows.
6. Ensure that the proper resolution and refresh rates appear in the Windows Display control panel.
NOTE: You may need to install the digitally signed monitor .INF and .ICM files manually from the CD
in the event of an installation error. Refer to the Monitor Driver Software Readme file on the CD.
Downloading from the Worldwide Web
To download the latest version of .INF and .ICM files from the HP monitors support Web site:
2. Follow the links for the monitor to the support page and download page.
3. Ensure the system meets the requirements.
4. Download the software by following the instructions.
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Using the Auto-Adjustment Function
You can optimize the screen performance for the VGA (analog) input by using the -/Auto button on the
monitor and the auto-adjustment pattern software utility on the CD provided.
Do not use this procedure if the monitor is using a DVI input. If the monitor is using a VGA (analog)
input, this procedure can correct the following image quality conditions:
Fuzzy or unclear focus
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Ghosting, streaking or shadowing effects
Faint vertical bars
Thin, horizontal scrolling lines
An off-center picture
To use the auto-adjustment feature:
1. Allow the monitor to warm up for 20 minutes before adjusting.
2. Press the -/Auto button on the monitor front panel.
You can also press the Menu/Select button, then select Auto-Adjustment from the OSD Main
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If the result is not satisfactory, continue with the procedure.
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3. Insert the CD in the disc drive. The CD menu is displayed.
4. Select Open Auto-Adjustment Software . The setup test pattern is displayed.
5. Press the -/Auto button on the monitor front panel to produce a stable, centered image.
6. Press the ESC key or any other key on the keyboard to exit the test pattern.
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Using the Auto-Adjustment Function 19
Front Panel Controls
Table 4-1 Monitor Front Panel Controls
Control
Function
1
2
Menu/Select
Opens, selects or exits the OSD menu.
– (Minus)/Auto
Navigates backward through the OSD menu and
decreases adjustment levels.
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When the OSD menu is inactive, activates the auto
adjustment feature to optimize the screen image.
3
+ (Plus)
Navigates forward through the OSD menu and increases
adjustment levels.
4
5
Input Select
Power LED
Selects the video input (DVI-I #1 or DVI-I #2).
Fully powered = Green.
Sleep mode = Amber.
Sleep Timer mode = Flashing Amber.
Turns the monitor on or off.
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Power
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Adjusting the Monitor Settings
The monitor settings can be adjusted from the On-Screen Display (OSD) menu or from the HP Display
Assistant utility.
Using the On-Screen Display Menu
Use the On-Screen Display (OSD) to adjust the screen image based on your viewing preferences. To
access the OSD, do the following:
1. If the monitor is not already on, press the Power button to turn on the monitor.
2. To access the OSD Menu, press the Menu/Select button on the monitor’s front panel.
3. To navigate through the OSD Menu, press the + (Plus) button on the monitor’s front panel to scroll
up, or the – (Minus)/Auto button to scroll in reverse.
4. To select an item from the OSD Menu, use the + or – buttons to scroll to and highlight your selection,
then press the Menu/Select button to select that function.
5. Adjust the item using the + or – buttons on the front panel to adjust the scale.
6. After adjusting the function, select Save and Return, or Cancel if you don’t want to save the setting,
then select Exit from the Main Menu.
NOTE: If the buttons remain untouched for 10 seconds while displaying a menu, new adjustments will
be discarded and the settings will revert to previous settings and exit the menu.
OSD Menu Selections
The following table lists the On-Screen Display (OSD) menu selections and their functional descriptions.
After changing an OSD menu item, and if the menu screen has these options, you may choose to:
Cancel—to return to the previous menu level.
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Save and Return—to save all changes and return to the OSD Main Menu screen. This Save and
Return option is only active if you change a menu item.
Reset—to change back to the previous setting.
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Adjusting the Monitor Settings 21
Table 4-2 OSD Menu
Icon
Main Menu
Submenu
Description
Brightness
Adjusts the brightness level of the screen. The factory default
range is 50 or 90, depending on the model.
Contrast
Adjustable scale
Adjusts the contrast level of the screen. The factory default range
is 80.
Image Control
Adjusts the screen image.
Auto Adjustment
Horizontal Position
Vertical Position
Automatically adjusts the screen image.
Adjusts the position of the screen image left and right.
Adjusts the position of the screen image up and down.
Custom Scaling (not
available on LP1965
model)
Selects the method on how displayed information on the monitor
will be formatted. Select:
Fill to Screen—image fills the entire screen and may look
distorted or elongated because of non-proportional scaling
of height and width
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Fill to Aspect Ratio—image is sized to fit the screen and
maintains proportional image
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One-to-one—disables video scaling, displays an image that
is smaller in size than the monitor’s capability and centers
the image on the screen in the active viewing area
Sharpness (not available Adjusts the screen image to look sharper or soft.
on LP1965 model)
NOTE: If the one-to-one custom scaling menu is selected,
scaling is disabled and the sharpness feature will also be disabled.
Clock
Minimizes any vertical bars or strips visible on the screen
background. Adjusting the Clock will also change the horizontal
screen image.
Clock Phase
Adjusts the focus of the display. This adjustment allows you to
remove any horizontal noise and clear or sharpen the image of
characters.
Color
Selects the screen color. The factory default is 6500K or Custom
Color, depending on the model.
9300 K
Changes to slightly blueish white.
Changes to slightly reddish white.
Selects and adjusts your own color scales:
6500 K
Custom Color
R—sets your own red color levels
G—sets your own green color levels
B—sets your own blue color levels
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sRGB
Sets your screen colors to adapt to the color standards used in the
image technology industry.
Language
Selects the language in which the OSD menu is displayed. The
factory default is English.
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Table 4-2 OSD Menu (continued)
Icon
Main Menu
Submenu
Description
Management
Selects the power management features of the monitor.
Power Saver
Enables the power saving feature. Select:
On
Off
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The factory default is On.
Power On Recall
Restores power to the monitor following an unexpected removal
of power. Select:
On
Off
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The factory default is On.
Mode Display
Displays the resolution, refresh rate and frequency information on
the screen each time the OSD Main Menu is accessed. Select:
On
Off
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The factory default is On or Off, depending on the model.
Power-On Status
Display
Displays the operating status of the monitor each time the monitor
is powered on. Select the location to display the status to:
Top
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Middle
Bottom
Off
The factory default is On or Off, depending on the model.
DDC/CI Support
Allows the computer to control some OSD menu features such as
brightness, contrast and color temperature. Set to:
On
Off
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The factory default is On.
Sleep Timer
Provides the timer adjustment menu options:
Set Current Time—sets the current time in hours and minutes
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Set Sleep Time—sets the time you want to place the monitor
in sleep mode
Set on Time—sets the time you want the monitor to wake up
from sleep mode
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Timer—sets the Sleep Timer feature On or Off. The default
setting is Off
Sleep Now—immediately sets the monitor to enter sleep
mode
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Adjusting the Monitor Settings 23
Table 4-2 OSD Menu (continued)
Icon
Main Menu
Submenu
Description
OSD Control
Adjusts the position of the OSD menu on the screen.
Horizontal Position
Vertical Position
OSD Timeout
Changes the viewing position of the OSD menu to the left or right
area of the screen. The factory default range is 50.
Changes the viewing position of the OSD menu to the top or
bottom area of the screen. The factory default range is 50.
Sets the time duration in seconds that the OSD is visible after the
last button is pressed. The factory default is 30 seconds.
OSD Transparency
Adjust to view the background information through the OSD.
Selects and displays important information about the monitor.
Provides the current input video mode.
Information
Current Settings
Recommended Settings Provides the recommended resolution mode and refresh rate for
the monitor.
Serial Number
Reports the serial number of the monitor. The serial number is
needed if contacting HP technical support.
Version
Reports the firmware version of the monitor.
Reports the total hours of backlight operation.
Backlight hours
Video Input
Control
Selects the default or primary video input signal when the monitor
is connected to two active and valid video sources. The monitor
will automatically determine the video format. The default input
selection is DVI.
DVI-I#1
DVI–I#2
Selects DVI-I 1 input. This input accepts either analog or digital
signals.
Selects DVI-I 2 input. This input accepts either analog or digital
signals.
Disable Input Auto-
Switching
Keeps the monitor's video input selection at it's current setting.
This menu selection is visible if the video input control is set to
Enable Input Auto-switching.
Enable Input Auto-
Switching
Automatically returns the monitor's video input to the default auto-
switching mode. This menu selection is visible if the video input
control is set to Disable Input Auto-switching.
Factory Reset
Returns all OSD menu settings and Power-On Status Display (for
LP2465 model) settings to the factory default setting, except the
Language and Power-On Status Display (for LP1965 and LP2065
models) settings.
Exit
Exits the OSD menu screen.
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Optimizing Digital Conversion
This monitor contains advanced circuitry that allows the flat panel screen to function like a standard
monitor. Two controls in the on-screen display can be adjusted to improve image performance: Clock
and Clock Phase.
NOTE: The Clock and Clock Phase controls are adjustable only when using an analog input. These
controls are not adjustable for digital inputs.
The Clock must first be set correctly since the Clock Phase settings are dependent on the main Clock
setting. Use these controls only when the auto-adjustment function does not provide a satisfactory
image.
Clock—Increases/decreases the value to minimize any vertical bars or stripes visible on the screen
background.
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Clock Phase—Increases/decreases the value to minimize video distortion or video jitter.
NOTE: When using the controls, you will obtain the best results by using the auto-adjustment pattern
software utility provided on the CD.
When adjusting the Clock and Clock Phase values, if the monitor images become distorted, continue
adjusting the values until the distortion disappears. To restore the factory settings, select Yes from the
Factory Reset menu in the on-screen display.
Using the HP Display Assistant Utility
HP Display Assistant, included on the software and documentation CD, is a software utility that guides
you through the tuning process with easy to understand instructions and background patterns designed
for each monitor control. It provides:
Accurate screen calibration through the use of step-by-step instruction Wizards to obtain the best
overall image quality.
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Software control of the monitor image and color settings to eliminate dependence on the monitor’s
front panel buttons and On-Screen Display (OSD) menu.
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Defined preset display settings for each individual user in a multi-user environment.
Multiple preset display settings for a single user based on content and ambient lighting.
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Asset Management and Power Management capabilities that include remote control for individual
or a group of displays on the domain from a centralized console application.
The HP Display Assistant Utility has two modes of operation: Wizard and OSD mode. The preferred
method of use is Wizard mode, which takes you through a step-by-step process to accurately calibrate
the monitor. This method relies on a sequence of steps that will obtain the best display results when
completed.
NOTE: Refer to the HP Display Assistant user guide for additional information about the software.
ENWW
Adjusting the Monitor Settings 25
Identifying Monitor Conditions
Special messages will appear on the monitor screen when identifying the following monitor conditions:
Input Signal Out of Range—Change resolution setting to 1280 × 1024 – 60Hz (LP1965 19"
model), 1600 × 1200 - 60Hz (LP2065 20" model), or 1920 × 1200 - 60 Hz (LP2465 24" model)—
Indicates the monitor does not support the input signal because the resolution and/or refresh rate
are set higher than the monitor supports.
●
No Input Signal—Indicates the monitor is not receiving a video signal from the PC on the monitor
video input connector. Check to determine if the PC or input signal source is off or in the power
saving mode.
●
●
Multiple Inputs are Active—Use the OSD to select the desired video input—Indicates the
monitor is connected to two video inputs. The monitor is trying to display both inputs, but after 10
seconds the monitor uses the default signal input.
Auto Adjustment is in Progress—Indicates the auto-adjustment function is active.
Monitor Going to Sleep—Indicates the screen display is entering a sleep mode.
Check Video Cable—Indicates the video cable is not properly connected to the computer.
●
●
●
●
OSD Lock—The OSD can be enabled or disabled by pressing and holding the Menu button on
the front panel for 10 seconds. If the OSD is locked, the warning message OSD Lock-Out displays
for ten seconds.
If the OSD is locked, press and hold the Menu button for 10 seconds to unlock the OSD.
If the OSD is unlocked, press and hold the Menu button for 10 seconds to lock the OSD.
◦
◦
Sleep Timer Mode
The Sleep Timer mode is an energy-saving feature that enables you to set a time for the monitor to
power on and off at the same time every day. This also extends the life of the backlight bulbs in the
monitor. The Sleep Timer has five settings:
Set Current Time
Set Sleep Time
Set On Time
●
●
●
●
●
Timer: On/Off
Sleep Now
To set the timer:
1. Press the Menu button on the monitor front panel to display the Advanced Menu.
2. Scroll down and highlight Management.
3. Press the Menu button to select Management.
4. Scroll down and highlight and select Sleep Timer > Set Current Time.
26 Chapter 4 Operating the Monitor
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NOTE: You must set the current local time before you reset the time for Sleep Time or On
Time. Note that the time is displayed in a 24–hour clock format. For example, 1:15 p.m. is displayed
as 13 hours 15 minutes.
5. Press the Menu button once to enter the adjustment mode for hours.
6. Press the - (Minus) or + (Plus) button to adjust the hour.
7. Press the Menu button again to enter the time for minutes.
8. Press the - (Minus) or + (Plus) button to adjust the minutes.
9. Press the Menu button to lock in the time chosen.
10. After setting the current time, the highlight automatically skips to Set Sleep Time hours. Repeat
steps 6 through 9 to set Sleep Time.
11. If you do not want to set Sleep Time, press the Menu button twice, then select Save and
Return to exit the menu.
12. After setting Sleep Time, the highlight automatically skips to Set On Time hours. Repeat steps 6
through 9 to set On Time.
13. Set the Timer mode to On to activate the Sleep Timer settings.
14. When you are finished, select Save and Return to exit the menu.
The fifth selection, Sleep Now, turns the monitor backlights off immediately and stays in sleep mode
until the next On Time activates or a monitor button is pressed.
HP Display LiteSaver
HP Display LiteSaver is a software application, available on the CD, that increases monitor life and
saves energy. It allows you to place the monitor into its low power sleep mode at predefined times by
shutting down or reducing power to most internal circuits. This helps protect the LCD panel against
image retention. Image retention can occur when the monitor is left on while displaying the same image
for an extended period of time, leaving a shadow of the image on the screen.
Installing the HP Display LiteSaver Software
1. Insert the CD in the computer CD-ROM Drive. The CD menu is displayed.
2. Select Install HP Display LiteSaver Software.
3. After installing the software, click the HP Display LiteSaver icon in the Windows system tray or
right-click the icon and select Configure from the pop-up menu.
4. Select the following options to configure the HP Display LiteSaver features:
Table 4-3 HP Display LiteSaver Configuration Options
Select This Option
To Do This
Enable Display LiteSaver
Enables the HP Display LiteSaver functions; deselect to disable the HP Display
LiteSaver.
Display Off
Sets the time when the monitor automatically turns off. This does not affect screen
saver operation, which has priority over the HP Display LiteSaver.
ENWW
HP Display LiteSaver 27
Table 4-3 HP Display LiteSaver Configuration Options (continued)
Select This Option
To Do This
Display On
Sets the time when the monitor automatically turns on. This does not affect screen
saver operation, which has priority over the HP Display LiteSaver.
Activity Extension
Sets the time in minutes before the monitor turns off if there is any keyboard or mouse
activity after the Display Off time is reached. If the keyboard or mouse is used, then
HP Display LiteSaver waits until the set amount of time before turning the display
off again. Set to 0 to disable. If disabled, the monitor will turn off as soon as the
Display Off time is reached, regardless of keyboard or mouse activity.
Show 1 minute Display Off Notice
Displays a popup message in the system tray 1 minute before the monitor is turned
off by HP Display LiteSaver.
Status
OK
Shows the time until the monitor is next due to be turned off by HP Display LiteSaver.
Stores the current settings and minimizes HP Display LiteSaver to the System Tray.
Cancel
Restores the previous settings and minimizes HP Display LiteSaver to the System
Tray. HP Display LiteSaver will continue to run.
Help
Exit
Opens the online help file.
Exits and closes the HP Display LiteSaver. It will no longer control the monitor power
until it is next run.
View HP Display LiteSaver Readme on the CD for additional information on how to configure HP Display
LiteSaver.
sRGB Support
The monitor is designed to support sRGB for color management, which adapts to the color standards
used in the image technology industry.
To take advantage of the sRGB support, you will need to change the monitor’s color temperature to
sRGB and install the sRGB color profile (ICM) file.
NOTE: The sRGB color temperature preset will improve the color accuracy of sRGB images on the
computer monitor, but some color variation may still occur.
Changing the Color Temperature
1. Press the Menu button on the front panel of the monitor to launch the Main Menu of the OSD.
2. Select Advanced Menu to access all options in the Main Menu.
3. Select Color to display the Color Temperature menu.
4. Select sRGB.
5. Select Save and Return to exit the menu.
Installing the sRGB ICM File for Microsoft Windows 2000 and Windows XP
NOTE: To complete the following procedure, you must be logged in as an administrator or a member
of the administrator’s group. If the computer is connected to a network, network policy settings may
prevent you from completing this procedure. The sRGB ICM file does not support Windows 95 and
Windows NT operating systems.
28 Chapter 4 Operating the Monitor
ENWW
1. Click the Display icon in the Control Panel.
2. In the Display Properties windows, select the Settings tab, then click the Advanced button.
3. Select the Color Management tab, then click the Add button to open the Add Profile
Association dialog box.
4. Select the sRGB Color Space Profile.icm file, then click the Add button
5. To activate a color profile for the monitor, you must set it as the Default Monitor Profile. Select
sRGB Color Space Profile, then click Set as Default button.
6. Click Apply or OK.
ENWW
sRGB Support 29
A Troubleshooting
Solving Common Problems
The following table lists possible problems, the possible cause of each problem, and the recommended
solutions.
Problem
Possible Cause
Solution
Screen is blank.
Power cord is disconnected.
Connect the power cord.
Power switch on front panel of the Press the front panel power button.
monitor is turned off.
Master power switch on rear panel Turn the master power switch to On.
of the monitor is turned Off.
Video cable is improperly
connected.
Connect the video cable properly. Refer to Chapter 3,
Setting Up the Monitor on page 5 for more information.
Screen blanking is active.
Press any key on the keyboard or move the mouse to
inactivate the screen blanking utility.
Image appears blurred,
indistinct, or too dark.
Brightness and contrast are too low. Press the —/Auto button on the front panel. If this does not
correct the image, press the Menu button to open the Basic
OSD Menu, and adjust the brightness and contrast scales
as needed.
Image is not centered
Position may need adjustment.
Press the Menu button to access the OSD menu. Select
Image Control/Horizontal Position or Vertical Position to
adjust the horizontal or vertical position of the image.
Check Video Cable is
displayed on screen.
Monitor video cable is
disconnected.
Connect the DVI-D signal cable to the DVI-I connector on
the computer, or the VGA to DVI-I cable to the DVI-I
connector on the computer. Be sure that the computer
power is off while connecting the video cable.
Out of Range. Set Monitor Video resolution and/or refresh rate Restart the computer and enter Safe Mode. Change the
to 1280 × 1024 @ 60Hz is
displayed on screen.
(LP1965 19" model)
supports.
Model Factory Preset Modes on page 35). Restart the
computer so that the new settings take effect.
Out of Range. Set Monitor Video resolution and/or refresh rate Restart the computer and enter Safe Mode. Change the
to 1600 × 1200 @ 60Hz is
displayed on screen.
(LP2065 20" model)
supports.
Model Factory Preset Modes on page 35). Restart the
computer so that the new settings take effect.
Out of Range. Set Monitor Video resolution and/or refresh rate Restart the computer and enter Safe Mode. Change the
to 1920 × 1200 @ 60Hz is
displayed on screen.
(LP2465 24" model)
supports.
Model Factory Preset Modes on page 36). Restart the
computer so that the new settings take effect.
30 Appendix A Troubleshooting
ENWW
Problem
Possible Cause
Solution
HP Display LiteSaver
The Activity Extension time has not The default Activity Extension value is set to 10 minutes.
doesn't turn off the monitor elapsed.
screen.
The HP Display LiteSaver will wait to detect no input or
movement from the keyboard or mouse for 10 consecutive
minutes after the Display Off time has passed, before the
monitor enters into low-power mode. For example, if the
Display Off time is set to 5 minutes from the current time
and the Activity Extension is set to 10 minutes, the HP
Display LiteSaver will not actually turn off the display until
10 minutes of inactivity has elapsed, even though the
Display Off time is 5 minutes from now.
The HP Display LiteSaver may not Confirm that the HP Display LiteSaver is compatible with
be compatible with the computer
system. Some notebook computers
are not compatible and the monitor
power can not be controlled.
the system.
1. Right-click on the HP Display LiteSaver icon in the
system tray.
2. Select Power Off Display from the menu.
The monitor screen should turn off if the system is
compatible. To turn the monitor back on, wait 5 seconds
and move the mouse.
NOTE: If the monitor did not turn off, then the computer
graphics driver is not compatible with the HP Display
LiteSaver software.
The monitor is off but it did The monitor's power saving control Check the monitor's OSD menu setting for power saving
not seem to enter into a low- is disabled.
power sleep mode.
enable/disable controls. The control should be set to
enable to allow the monitor to enter into low-power modes.
Using the Worldwide Web
For the online access to technical support information, self-solve tools, online assistance, community
forums of IT experts, broad mutlivendor knowledge base, monitoring and diagnostic tools, go to
Preparing to Call Technical Support
If you cannot solve a problem using the trouble shooting tips in this section, you may need to call
technical support. Have the following information available when you call:
The monitor
●
●
●
●
●
●
●
●
Monitor model number
Serial number for the monitor
Purchase date on invoice
Conditions under which the problem occurred
Error messages received
Hardware configuration
Hardware and software you are using
ENWW
Using the Worldwide Web 31
B Technical Specifications
NOTE: All performance specifications are provided by the component manufacturers. Performance
specifications represent the highest specification of all HP's component manufacturers' typical level
specifications for performance and actual performance may vary either higher or lower.
LP1965 Model
Table B-1 LP1965 Model Specifications
Display
19 inches
TFT LCD
48.3 cm
48.3 cm
Type
Viewable Image Size
19–inch diagonal
-5 to 30°
Tilt
Swivel
-45 to 45°
17.2 lbs.
Maximum Weight (Unpacked)
7.8 kg
Dimensions (include base)
14.85 inches
8.78 inches
15.90 inches
377.16 mm
223.00 mm
403.90 mm
Height
Depth
Width
Maximum Graphic Resolution
1280 × 1024 (75 Hz) analog input
1280 × 1024 (75 Hz) digital input
720 × 400
Text Mode
Dot Pitch
0.294 (H) × 0.294 (W) mm
24 to 83 kHz
Horizontal Frequency
Vertical Refresh Rate
Environmental Requirements Temperature
48 to 76 Hz
41 to 95° F
5 to 35° C
Operating Temperature
Storage Temperature
Relative Humidity
Power Source
-4 to 140° F
-20 to +60° C
20 to 80%
100 — 240 VAC, 50/60 Hz
32 Appendix B Technical Specifications
ENWW
Table B-1 LP1965 Model Specifications (continued)
Altitude:
0 to 12,000 feet
0 to 3657.6 m
0 to 12192 m
Operating
0 to 40,000 feet
Storage
Power Consumption (maximum)
Input Terminal
<55 watts
Two DVI-I connectors with cables included.
LP2065 Model
Table B-2 LP2065 Model Specifications
Display
20.1 inches
TFT LCD
51 cm
51 cm
Type
Viewable Image Size
20–inch diagonal
-5 to 30°
Tilt
Swivel
-45 to 45°
Maximum Weight (Unpacked)
20.3 lbs.
9.2 kg
Dimensions (include base)
16.7 inches
8.7 inches
17.4 inches
425.0 mm
220.0 mm
443.0 mm
Height
Depth
Width
Maximum Graphic Resolution
1600 × 1200 (75 Hz) analog input
1600 × 1200 (60 Hz) digital input
720 × 400
Text Mode
Dot Pitch
0.258 (H) × 0.258 (W) mm
30 to 94 kHz
Horizontal Frequency
Vertical Refresh Rate
Environmental Requirements Temperature
48 to 85 Hz
41 to 95° F
5 to 35° C
Operating Temperature
Storage Temperature
Relative Humidity
Power Source
-4 to 140° F
-20 to +60° C
20 to 80%
100 — 240 VAC, 50/60 Hz
Altitude:
0 to 12,000 feet
0 to 40,000 feet
0 to 3657.6 m
0 to 12192 m
Operating
Storage
Power Consumption (maximum)
Input Terminal
<75 watts
Two DVI-I connectors with cables included.
ENWW
LP2065 Model 33
LP2465 Model
Table B-3 LP2465 Model Specifications
Display
24.1 inches
TFT LCD
61 cm
61 cm
Type
Viewable Image Size
24–inch diagonal
-5 to 25°
Tilt
Swivel
-45 to 45°
Maximum Weight (Unpacked)
23.4 lbs.
10.6 kg
Dimensions (include base)
17.3 inches
9.1 inches
22.0 inches
440.0 mm
232.0 mm
558.4 mm
Height
Depth
Width
Maximum Graphic Resolution
1920 × 1200 (60Hz) analog input
1920 × 1200 (60Hz) digital input
720 × 400
Text Mode
Dot Pitch
0.270 (H) × 0.270 (W) mm
30 to 94 kHz
Horizontal Frequency
Vertical Refresh Rate
Environmental Requirements Temperature
48 to 85 Hz
41 to 95° F
5 to 35° C
Operating Temperature
Storage Temperature
Relative Humidity
Power Source
-4 to 140° F
-20 to +60° C
20 to 80%
100 — 240 VAC, 50–60 Hz
Altitude:
0 to 12,000 feet
0 to 40,000 feet
0 to 3657.6 m
0 to 12192 m
Operating
Storage
Power Consumption (maximum)
Input Terminal
<110 watts
Two DVI-I connectors with cables included.
34 Appendix B Technical Specifications
ENWW
Recognizing Preset Display Resolutions
The display resolutions listed below are the most commonly used modes and are set as factory defaults.
This monitor automatically recognized these preset modes and they will appear properly sized and
centered on the screen.
Table B-4 LP1965 Model Factory Preset Modes
Preset
Pixel Format
640 × 480
640 × 480
640 × 480
720 × 400
800 × 600
800 × 600
800 × 600
832 × 624
1024 × 768
1024 × 768
1024 × 768
1152 × 870
1152 × 900
1280 × 1024
1280 × 1024
Horz Freq (kHz)
31.5
Vert Freq (Hz)
60.0
1
2
37.9
73.0
3
37.5
75.0
4
31.5
70.0
5
37.9
60.0
6
48.1
72.0
7
46.9
75.0
8
49.7
75.0
9
48.4
60.0
10
11
12
13
14
15
56.5
70.0
60.0
75.0
68.7
75.0
71.7
76.0
64.0
60.0
80.0
75.0
Table B-5 LP2065 Model Factory Preset Modes
Preset
Pixel Format
640 × 480
640 × 480
640 × 480
720 × 400
800 × 600
800 × 600
832 × 624
1024 × 768
1024 × 768
1024 × 768
1152 × 870
Horz Freq (kHz)
31.5
Vert Freq (Hz)
59.9
1
2
37.5
75.0
3
43.3
85.0
4
31.5
70.1
5
37.9
60.3
6
53.7
85.1
7
49.7
74.6
8
48.4
60.0
9
60.0
75.0
10
11
68.7
85.0
68.7
75.1
ENWW
Recognizing Preset Display Resolutions 35
Table B-5 LP2065 Model Factory Preset Modes (continued)
12
1152 × 900
1280 × 960
1280 × 1024
1280 × 1024
1280 × 1024
1600 × 1200
1600 × 1200
61.8
60.0
64.0
80.0
91.2
75.0
93.8
66.0
60.0
60.0
75.0
85.0
60.0
75.0
13
14
15
16
17
*18
* For analog inputs only.
Table B-6 LP2465 Model Factory Preset Modes
Preset
1
Pixel Format
640 × 480
Horz Freq (kHz)
31.5
Vert Freq (Hz)
59.9
75.0
70.1
60.3
75.0
74.6
60.0
75.0
85.0
60.0
75.1
66.0
60.0
60.0
60.0
75.0
85.0
60.0
60.0
75.0
60.1
60.0
60.0
2
640 × 480
37.5
3
720 × 400
31.5
4
800 × 624
37.9
5
800 × 600
46.9
6
832 × 624
49.7
7
1024 × 768
1024 × 768
1024 × 768
1152 × 720
1152 × 870
1152 × 900
1280 × 768
1280 × 960
1280 × 1024
1280 × 1024
1280 × 1024
1600 × 1200
1600 × 1200
1600 × 1200
1680 × 1050
1920 × 1080
1920 × 1200
48.4
8
60.0
9
68.7
10
11
12
13
14
15
16
17
18
19
*20
21
*22
23
44.9
68.7
61.8
47.4
60.0
64.0
80.0
91.2
61.7
75.0
93.8
65.3
67.2
74.0
36 Appendix B Technical Specifications
ENWW
Table B-6 LP2465 Model Factory Preset Modes (continued)
*24
1920 × 1200
74.6
60.0
*For analog inputs only.
Entering User Modes
The video controller signal may occasionally call for a mode that is not preset if:
You are not using a standard graphics adapter.
You are not using a preset mode.
●
●
It this occurs, you may need to readjust the parameters of the monitor screen by using the on-screen
display. Your changes can be made to any or all of these modes and saved in memory. The monitor
automatically stores the new setting, then recognized the new mode just as it does a preset mode. In
addition to the 15 factory preset modes for the LP1965 model, the 18 factory present modes for the
LP2065 model, and the 24 factory preset modes for the LP2465 model, there are four user modes that
can be entered and stored.
Energy Saver Feature
When the monitor is in its normal operating mode, the monitor uses less than 37 watts (LP1965 model)
of power or 55 watts of power (LP2065 and LP2465 models) and the Power light is green.
The monitor also supports a reduced power state. The reduced power state will be entered into if the
monitor detects the absence of either the horizontal sync signal and/or the vertical sync signal. Upon
detecting the absence of these signals, the monitor screen is blanked, the backlight is turned off, and
the power light is turned amber. When the monitor is in the reduced power state, the monitor will utilize
less than 2 watts of power. There is a brief warm up period before the monitor will return to its normal
operating mode.
Refer to the computer manual for instructions on setting energy saver features (sometimes called power
management features).
NOTE: The above power saver feature only works when connected to computers that have energy
saver features.
By selecting the settings in the monitor's Energy Saver utility, you can also program the monitor to enter
into the reduced poser state at a predetermined time. When the monitor's Energy Saver utility causes
the monitor to enter the reduced power state, the power light blinks amber.
ENWW
Entering User Modes 37
C Agency Regulatory Notices
Federal Communications Commission Notice
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur
in a particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
●
●
●
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio or television technician for help.
●
Modifications
The FCC requires the user to be notified that any changes or modifications made to this device that are
not expressly approved by Hewlett Packard Company may void the user's authority to operate the
equipment.
Cables
Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods
to maintain compliance with FCC Rules and Regulations.
Declaration of Conformity for Products Marked with the
FCC Logo (United States Only)
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause
undesired operation.
For questions regarding the product, contact:
38 Appendix C Agency Regulatory Notices
ENWW
Hewlett Packard Company
P. O. Box 692000, Mail Stop 530113
Houston, Texas 77269-2000
Or, call 1-800-HP-INVENT (1-800 474-6836)
For questions regarding this FCC declaration, contact:
Hewlett Packard Company
P. O. Box 692000, Mail Stop 510101
Houston, Texas 77269-2000
Or, call (281) 514-3333
To identify this product, refer to the Part, Series, or Model number found on the product.
Canadian Notice
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment
Regulations.
Avis Canadien
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel
brouilleur du Canada.
European Union Regulatory Notice
This product complies with the following EU Directives:
Low Voltage Directive 73/23/EEC
EMC Directive 89/336/EEC
●
●
Compliance with these directives implies conformity to applicable harmonized European standards
(European Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard for
this product or product family.
This compliance is indicated by the following conformity marking placed on the product:
This marking is valid for non-Telecom
This marking is valide for EU non-
products and EU harmonized Telecom harmonized Telecom products.
products (e.g. Bluetooth)
*Notified body number (used only if
applicable — refer to the product label).
ENWW
Canadian Notice 39
German Ergonomics Notice
HP products which bear the “GS” approval mark, when forming part of a system comprising HP brand
computers, keyboards and monitors that bear the “GS” approval mark, meet the applicable ergonomic
requirements. The installation guides included with the products provide configuration information.
Japanese Notice
Korean Notice
Power Cord Set Requirements
The monitor power supply is provided with Automatic Line Switching (ALS). This feature allows the
monitor to operate on input voltages between 100–120V or 200–240V.
The power cord set (flexible cord or wall plug) received with the monitor meets the requirements for use
in the country where you purchased the equipment.
If you need to obtain a power cord for a different country, you should purchase a power cord that is
approved for use in that country.
The power cord must be rated for the product and for the voltage and current marked on the product's
electrical ratings label. The voltage and current rating of the cord should be greater than the voltage and
current rating marked on the product. In addition, the cross-sectional area of the wire must be a minimum
of 0.75 mm² or 18 AWG, and the length of the cord must be between 6 feet (1.8 m) and 12 feet (3.6 m).
If you have questions about the type of power cord to use, contact an authorized HP service provider.
A power cord should be routed so that it is not likely to be walked on or pinched by items placed upon
it or against it. Particular attention should be paid to the plug, electrical outlet, and the point where the
cord exits from the product.
Japanese Power Cord Requirements
For use in Japan, use only the power cord received with this product.
CAUTION: Do not use the power cord received with this product on any other products.
40 Appendix C Agency Regulatory Notices
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Product Environmental Notices
Materials Disposal
This HP product contains mercury in the fluorescent lamp in the display LCD that might require special
handling at end-of-life.
Disposal of this material can be regulated because of environmental considerations. For disposal or
recycling information, contact the local authorities or the Electronic Industries Alliance (EIA)
Disposal of Waste Equipment by Users in Private Household in the
European Union
This symbol on the product or on its packaging indicates that this product must not be disposed of with
your household waste. Instead, it is your responsibility to dispose of your waste equipment by handing
it over to a designated collection point for the recycling or waste electrical and electronic equipment.
The separate collection and recycling of your waste equipment at the time of disposal will help to
conserve natural resources and ensure that it is recycled in a manner that protects human health and
the environment. For more information about where you can drop off your waste equipment for recycling,
please contact the local city office, the household waste disposal service or the shop where you
purchased the product.
Chemical Substances
HP is committed to providing our customers with information about the chemical substances in our
products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006
of the European Parliament and the Council). A chemical information report for this product can be found
Restriction of Hazardous Substances (RoHS)
A Japanese regulatory requirement, defined by specification JIS C 0950, 2005, mandates that
manufacturers provide Material Content Declarations for certain categories of electronic products
offered for sale after July 1, 2006. To view the JIS C 0950 material declaration for this product, visit
ENWW
Product Environmental Notices 41
11363-2006
11363-2006
42 Appendix C Agency Regulatory Notices
ENWW
D LCD Monitor Quality and Pixel Policy
The TFT monitor uses high-precision technology, manufactured according to HP standards, to
guarantee trouble-free performance. Nevertheless, the display may have cosmetic imperfections that
appear as small bright or dark spots. This is common to all LCD displays used in products supplied by
all vendors and is not specific to the HP LCD. These imperfections are caused by one or more defective
pixels or sub-pixels.
A pixel consists of one red, one green, and one blue sub-pixel.
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A defective whole pixel is always turned on (a bright spot on a dark background), or it is always off
(a dark spot on a bright background). The first is the more visible of the two.
A defective sub-pixel (dot defect) is less visible than a defective whole pixel and is small and only
visible on a specific background.
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The HP display does not have more than:
3 bright dots.
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5 dark dots.
5 total bright and dark dots.
No more than two adjacent (less than 2.5 mm edge-to-edge) defective pixels.
To locate defective pixels, the monitor should be viewed under normal operating conditions, in normal
operating mode at a supported resolution and refresh rate, from a distance of approximately 50 cm (20
in).
HP expects that, over time, the industry will continue to improve its ability to produce LCDs with fewer
cosmetic imperfections and HP will adjust guidelines as improvements are made.
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