HP Compaq L2311c LCD Monitor
User Guide
About This Guide
This guide provides information on monitor features, setting up the monitor, and technical
specifications.
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in
damage to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
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About This Guide
Table of contents
1 Product Features ............................................................................................................................................ 1
2 Setting Up the Monitor ................................................................................................................................... 3
Front Panel Controls .......................................................................................................................... 13
3 Using the Webcam ........................................................................................................................................ 20
Capturing Webcam Video and Snapshots ......................................................................................... 20
Webcam Troubleshooting .................................................................................................................. 21
4 Using HP MyRoom ........................................................................................................................................ 22
Installing HP MyRoom from the CD ................................................................................................... 22
Creating a HP MyRoom Account ....................................................................................................... 22
5 Finding More Information ............................................................................................................................. 23
6 Technical Specifications .............................................................................................................................. 24
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1 Product Features
HP Compaq LCD Monitor
The LCD (liquid crystal display) monitor has an active matrix, thin-film transistor (TFT) panel with the
following features:
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58.4 cm (23-inch) diagonal viewable area display with 1920 x 1080 resolution, plus full-screen
support for lower resolutions; includes custom scaling for maximum image size while preserving
original aspect ratio
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Wide viewing angle to allow viewing from a sitting or standing position, or moving side-to-side
720p HD Webcam with integrated dual microphone array and MJPEG output
Tilt, swivel, and height adjustment capabilities
Pivot capability to rotate display to portrait mode
Removable stand for flexible monitor panel mounting solutions
Graphics over USB, supporting 1080p video stream (with USB 3.0 cable provided)
Video signal input to support VGA analog as a secondary graphics input (VGA signal cable not
provided)
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Integrated port replicator that includes a 4-port USB hub, Ethernet input, microphone in jack, and
audio out jack
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Internal flash drive memory with software and drivers
USB 3.0 hub with one high speed USB 3.0 upstream port (connects to the computer), two USB
3.0 downstream ports on the side of the monitor, and two USB 2.0 ports on the rear panel of the
monitor
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USB cable provided to connect the monitor's USB hub to a USB connector on the computer
19V DC power cable provided for powering or charging your HP notebook (up to 90 watts)
Supports an optional HP speaker bar
Plug and play capability if supported by the system
Privacy filter slots to insert filters (purchased separately) to block side screen viewing
Security slot provision on rear of monitor for optional cable lock
Cable management feature for placement of cables and cords
On-Screen Display (OSD) adjustments in several languages for easy setup and screen
optimization
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HP Display Assistant for adjusting monitor settings and enabling theft deterrence feature
Software and documentation CD that includes monitor drivers and product documentation
CyberLink YouCam software to enhance the use and security of the webcam
HP MyRoom software for online face-to-face meeting with colleagues
HP Compaq LCD Monitor
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Energy saver feature to meet requirements for reduced power consumption
Energy Star® qualified
Intelligent Management AssetControl
Compliant with the following regulated specifications (for additional certifications and agency
notices, refer to the HP LCD Monitors Reference Guide on the CD included with this model):
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European Union CE Directives
Swedish TCO Requirements
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Chapter 1 Product Features
2 Setting Up the Monitor
To set up the monitor, ensure that the power is turned off to the monitor, computer system, and other
attached devices, then follow the instructions below.
Unfolding the Monitor Pedestal Base
1. Lift the monitor from its box and place it face down on a flat surface.
2. Hold down the monitor base with one hand (1) then grasp the top of the stand with the other
hand and unfold the display head 90 degrees (2).
CAUTION: Do not touch the surface of the LCD panel. Pressure on the panel may cause non-
uniformity of color or disorientation of the liquid crystals. If this occurs the screen will not recover to its
normal condition.
Figure 2-1 Unfolding the Monitor Pedestal Base
NOTE: When the monitor is unfolded for the first time, the display head is locked from adjusting to a
full-height position. To adjust the display head to full height, press down on the display head to unlock
it then pull up on the display head to raise it to the full-height position. Refer to step 3 in Adjusting the
Unfolding the Monitor Pedestal Base
3
Rear Components
Figure 2-2 Rear Components
Component
Function
1
DC Power In Connector
Connects the power cord to the monitor.
2
DC Power Out
Connector
Connects the DC power cord from the monitor to an HP
notebook computer for charging or powering the notebook
(up to 90 watts)
3
4
5
Microphone
Headphones
VGA
Connects a microphone to the monitor.
Connects headphones or low wattage speakers to the
monitor.
Connects a VGA cable to the monitor This is a secondary
graphics input and is only needed if connecting a desktop
computer.
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Ethernet
Connects an RJ-45 Ethernet cable to the monitor.
USB 2.0 Downstream
Connectors (2)
Connects optional USB 2.0 devices to the monitor.
USB 3.0 Upstream
Connector
Connects the USB hub cable to the monitor's USB hub
connector and to a host USB port/hub. This is the primary
graphics input when connecting a notebook computer.
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USB 3.0 Downstream
Connectors (2)
Connects optional USB 3.0 devices to the monitor.
NOTE: Only select HP notebooks are compatible with the DC output and charging capability.
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Chapter 2 Setting Up the Monitor
Connecting the Monitor Cables
1. Place the monitor in a convenient, well-ventilated location near the computer.
2. Remove the cable management clip from the pedestal by pulling outward on the two sides of the
clip (1) then lifting the clip off the pedestal (2).
Figure 2-3 Removing the Cable Management Clip
3. Connect one end of an Ethernet cable to the RJ-45 (network) jack on the monitor and the other
end to an RJ-45 wall jack or router.
Figure 2-4 Connecting the Ethernet Cable
Connecting the Monitor Cables
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4. Connect peripheral USB devices to the USB ports on the monitor as needed. USB 3.0 ports are
located on the side panel. USB 2.0 ports are located on the rear panel. If you are connecting a
keyboard and mouse (not provided), connect them to the USB 2.0 ports on the rear panel.
Figure 2-5 Connecting a Keyboard and Mouse
6
Chapter 2 Setting Up the Monitor
5. Connect the circular end of the power supply cord to the DC power IN connector on the back of
the monitor. Connect the female end of the three-pronged power cord to the power supply and
the male end to an electrical wall outlet.
Figure 2-6 Connecting the Power Cord
WARNING! To reduce the risk of electric shock or damage to the equipment:
Do not disable the power cord grounding plug. The grounding plug is an important safety
feature.
Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all
times.
Disconnect power from the equipment by unplugging the power cord from the electrical outlet.
For your safety, do not place anything on power cords or cables. Arrange them so that no one
may accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from
the electrical outlet, grasp the cord by the plug.
6. If you are using the monitor as a standard single monitor with a desktop computer, connect the
VGA cable between the monitor and computer. The video signal is sent over the VGA cable.
When using the VGA cable, the port replicator features will not function.
If your are connecting an HP notebook computer to the monitor, connect one end of the provided
USB cable to a USB connector on the computer, and the other end to the upstream USB
connector on the monitor. The video signal is sent over the USB cable and the port replicator
features will be functional. For more information, refer to Connecting an HP Notebook Computer
DO NOT connect both the VGA cable and the USB cable to the monitor.
7. Connect headphones and/or a microphone to the headphones and microphone jacks on the
monitor as needed. As an alternative to headphones, you can connect low wattage speakers to
the headphones jack.
Connecting the Monitor Cables
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8. Secure the cables in place with the cable management clip. Press the clip straight down on the
curved neck of the pedestal ensuring that the tabs on the sides of the clip snap into the slots on
the pedestal.
Figure 2-7 Installing the Cable Management Clip
Turning on the Monitor
1. Press the power button on the computer to turn it on.
2. Press the power button on the front of the monitor to turn it on.
CAUTION: Burn-in image damage may occur on monitors that display the same static image on
screen for a prolonged period of time.* To avoid burn-in image damage on the monitor screen, you
should always activate a screen saver application or turn off the monitor when it is not in use for a
prolonged period of time. Image retention is a condition that may occur on all LCD screens. Monitors
with a “burned-in image” are not covered under the HP warranty.
* A prolonged period of time is 12 consecutive hours of non-use.
NOTE: If pressing the power button has no effect, the Power Button Lockout feature may be
enabled. To disable this feature, press and hold the monitor power button for 10 seconds.
NOTE: You can disable the power LED in the OSD menu. Press the Menu button on the front of the
monitor, then select Management > Bezel Power LED > Off.
When the monitor is powered on, a Monitor Status message is displayed for five seconds. The
message shows which input (USB or VGA) is the current active signal, the status of the auto-switch
source setting (On or Off; factory default is On), the default source signal (factory default is USB), the
current preset display resolution, and the recommended preset display resolution.
The monitor automatically scans the signal inputs for an active input and uses that input for the
display. If two or more inputs are active, the monitor will display the default input source (USB). To
switch between USB and VGA input sources, press the Source button on the monitor's front panel.
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Chapter 2 Setting Up the Monitor
Connecting an HP Notebook Computer and Installing
Drivers
To use the monitor with an HP notebook computer, connect the USB cable between the notebook
and monitor and install the USB and LAN drivers. The video signal is sent over the USB cable. The
USB cable also enables all of the port replicator functions.
You can install the drivers from the CD included with the monitor before connecting the notebook to
the monitor or you can install the drivers from the monitor's internal flash drive after connecting the
notebook to the monitor.
To install the drivers from the monitor's internal flash drive:
1. Turn on power to the monitor and the HP notebook computer.
2. Connect one end of the provided USB cable to a USB connector on the notebook computer, and
the other end to the upstream USB connector on the monitor.
NOTE: For optimal performance, connect the USB cable to a SuperSpeed USB or USB 3.0
port on the notebook. These ports are color-coded in blue or with an ss-USB icon. The monitor
will also function when connected to a USB 2.0 port but will run at lower overall data rates.
Figure 2-8 Connecting the USB Cable
3. After the USB cable is connected, an Autoplay window will pop up on the notebook's screen. In
the Autoplay window, click on Open folder to view files.
NOTE: If the Autoplay window does not pop up, open Windows Explorer, navigate to and
select the HP L2311c drive, then proceed to the next step.
4. Double-click the START file.
5. Select your language and click the arrow button.
6. Install the HP L2311c Driver Software (ViewSpan USB Graphics Driver, LAN7500 USB
Ethernet Driver, Monitor INF and ICM Drivers, and the Renesas USB 3.0 Driver Update). Note
that the ViewSpan USB Graphics Driver installation is required in order to display video with the
HP L2311c monitor. Follow the on-screen instructions to install the drivers.
Connecting an HP Notebook Computer and Installing Drivers
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To install the drivers from the CD included with the monitor:
1. Insert the CD into the optical drive on the notebook computer.
NOTE: If the Autoplay window does not pop up, use Windows Explorer to select the CD, then
proceed to the next step.
2. Double-click the START file.
3. Select your language and click the arrow button.
4. Install the HP L2311c Driver Software (ViewSpan USB Graphics Driver, LAN7500 USB
Ethernet Driver, Monitor INF and ICM Drivers, and the Renesas USB 3.0 Driver Update). Note
that the ViewSpan USB Graphics Driver installation is required in order to display video with the
HP L2311c monitor. Follow the on-screen instructions to install the drivers.
5. After the drivers are installed, connect one end of the provided USB cable to a USB connector
on the notebook computer, and the other end to the upstream USB connector on the monitor as
shown above.
NOTE: For optimal performance, connect the USB cable to a SuperSpeed USB or USB 3.0
port on the notebook. These ports are color-coded in blue or with an ss-USB icon. The monitor
will also function when connected to a USB 2.0 port but will run at lower overall data rates.
When connecting a notebook to the monitor after the initial software installation has been completed,
the Autoplay window may pop up on the notebook's screen. You do not need to install the software
each time you connect to the monitor so you can close the Autoplay window. If you do not want the
Autoplay window to pop up each time a connection is made, follow the instructions in the following
link for Windows XP and Windows Vista operating systems: http://www.support.microsoft.com/kb/
To disable the Autoplay window in Windows 7:
1. Open Control Panel and select Hardware and Sound > AutoPlay.
2. Uncheck Use Autoplay for all/some devices and click Save.
To access the user documentation after initial setup, insert the CD included with the monitor and use
Windows Explorer to navigate to the documentation on the CD.
10 Chapter 2 Setting Up the Monitor
Charging Your HP Notebook Computer
The monitor includes a 90W DC power out port that can be used to charge your HP notebook
computer.
NOTE: The charging system supplies up to 90 watts of power. HP notebooks requiring more than
90 watts may not be charged by the system. Only HP notebooks are supported.
To charge your HP notebook, connect one end of the supplied DC power cable to the power OUT
connector on the monitor and the other end to the power connector on the notebook.
Figure 2-9 Connecting Power to a Notebook
Charging Your HP Notebook Computer 11
Connecting Optional USB Devices
The monitor includes a USB 3.0 hub with two external USB 2.0 ports on the rear panel and two USB
3.0 ports on the side panel. Connect USB 2.0 devices, such as a keyboard and mouse, to the USB
2.0 ports on the rear panel. Connect USB 3.0 devices to the USB 3.0 ports on the side panel.
NOTE: You must connect the USB hub cable from the monitor to the computer to enable the USB
Figure 2-10 Connecting a USB 3.0 Device
12 Chapter 2 Setting Up the Monitor
Front Panel Controls
Figure 2-11 Monitor Front Panel Controls
Table 2-1 Monitor Front Panel Controls
Control
Function
1
Webcam with Dual
Microphone Array
Active = Blue LED
2
3
Menu
Minus
Opens, selects or exits the OSD menu.
If the OSD menu is on, press to navigate backward through
the OSD menu and decrease adjustment levels.
4
Plus/source
If the OSD menu is on, press to navigate forward through
the OSD menu and increase adjustment levels.
If the OSD menu is inactive, press to activate the source
button that chooses the video signal input (USB or VGA)
5
OK/auto
If the OSD menu is on, press to select the highlighted
menu item.
If the OSD menu is inactive, press to activate the auto
adjustment feature to optimize the screen image. The auto
adjustment feature only functions if the active video signal
is VGA.
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Power
Turns the monitor on or off.
Power LED
Blue = Fully powered.
Amber = Sleep mode.
Flashing Amber = Sleep Timer mode.
NOTE: To view an OSD menu simulator, visit the HP Customer Self Repair Services Media Library
Front Panel Controls 13
Adjusting the Monitor
Your monitor model may look different than the model in the following illustrations.
1. Tilt the monitor's panel forward or backward to set it to a comfortable eye level.
Figure 2-12 Tilting the Monitor
2. Swivel the monitor to the left or right for the best viewing angle.
Figure 2-13 Swiveling the Monitor
14 Chapter 2 Setting Up the Monitor
3. Adjust the monitor’s height to a comfortable position for your individual workstation. The
monitor’s top bezel edge should not exceed a height that is parallel to your eye height. A monitor
that is positioned low and reclined may be more comfortable for users with corrective lenses.
The monitor should be repositioned as you adjust your working posture throughout the work day.
NOTE: When the monitor is unfolded for the first time, the display head is locked from
adjusting to a full-height position. To adjust the display head to full height, press down on the
display head to unlock it then pull up on the display head to raise it to the full-height position.
Figure 2-14 Adjusting the Height
Adjusting the Monitor 15
4. Pivot the monitor from landscape to portrait orientation viewing to adapt to your application.
a. Adjust the monitor to full height position and tilt the monitor back to full tilt position (1).
b. Pivot the monitor clockwise 90° from landscape to portrait orientation (2).
CAUTION: If the monitor is not in full height and full tilt position when pivoting, the bottom
right corner of the monitor panel will come in contact with the base and potentially cause
damage to the monitor.
If you are adding an optional speaker bar to the monitor, install it after pivoting the monitor.
The speaker bar will come in contact with the base when pivoting and potentially cause
damage to the monitor or speaker bar.
Figure 2-15 Pivoting the Monitor
NOTE: To view information on the screen in portrait mode, you can install the HP Display
Assistant software included on the software and documentation CD. The position of the OSD
menu can also be rotated to portrait mode. To rotate the OSD menu, access the OSD menu by
pressing the Menu button on the front panel, select OSD Control from the menu, then select
Rotate OSD.
16 Chapter 2 Setting Up the Monitor
Removing the Monitor Pedestal Base
You can remove the monitor panel from the pedestal base to install the panel on a wall, a swing arm,
or other mounting fixture.
CAUTION: Before beginning to disassemble the monitor, be sure the monitor is turned off and the
power and signal cables are disconnected. Also disconnect all USB cables connected to the monitor.
1. Disconnect and remove all cords and cables from the monitor.
2. Lay the monitor face down on a flat surface covered by a clean, dry cloth.
3. Pivot the base 45 degrees clockwise and remove the screw from the back of the monitor, then
pivot the base 45 degrees counter-clockwise and remove the other screw from the back of the
monitor.
Figure 2-16 Removing the Pedestal Base Screws
4. Rotate the base of the monitor up (1) then pull it back (2) to unhinge the tabs on the monitor
stand from the slots in the monitor.
Figure 2-17 Removing the Pedestal Base
Removing the Monitor Pedestal Base 17
Mounting the Monitor
The monitor panel can be attached to a wall, swing arm, or other mounting fixture.
NOTE: This apparatus is intended to be supported by UL or CSA Listed wall mount bracket.
CAUTION: This monitor supports the VESA industry standard 100 mm mounting holes. To
attach a third-party mounting solution to the monitor, four 4 mm, 0.7 pitch, and 10 mm long
screws are required. Longer screws must not be used because they may damage the monitor. It
is important to verify that the manufacturer’s mounting solution is compliant with the VESA
standard and is rated to support the weight of the monitor display panel. For best performance, it
is important to use the power and video cables provided with the monitor.
2. To attach the monitor to a swing arm, insert four 10mm screws through the holes on the swing
arm plate and into the mounting holes on the monitor.
Figure 2-18 Mounting the Monitor
To attach the monitor to other mounting fixtures, follow the instructions included with the
mounting fixture to ensure that the monitor is safely attached.
3. Reconnect the cables to the monitor panel.
18 Chapter 2 Setting Up the Monitor
3 Using the Webcam
Install CyberLink YouCam software and driver from the CD that came with your monitor.
NOTE: USB connectivity between the monitor and PC is required for the webcam to operate. The
webcam will not operate if you are using the VGA cable for the graphics interface.
Use your webcam to:
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Create videos from files on your computer.
Create snapshots to view, organize, edit, send, and print.
Create video notes for an enhanced visual calendar and to share.
Initiate live video chats with HP MyRoom or other compatible software program.
Import live videos into a movie-making program to save, send, stream on the Web, or record to
disc.
Installing YouCam from the CD
To install YouCam:
1. Insert the CD that came with your monitor into the computer CD-ROM drive.
2. Select Install CyberLink YouCam and run the setup file.
3. Follow the instructions on the screen.
Capturing Webcam Video and Snapshots
To use CyberLink YouCam after you install it from the provided CD:
1. Click the Start button.
2. Click All Programs, CyberLink YouCam, and then click CyberLink YouCam again.
3. Click Tutorials to view an instructional video.
Having a Video Chat or Making Conference Calls
To set up a video chat, you must have a connection to the Internet, and ISP, and software that
enables you to make video calls over the Internet. As with chat or instant messenger software, you
can use this kind of software to chat with one or more people at a time. This software may require a
separate subscription.
The optimal distance for recording sound with the array microphone is about .5 meters (2 feet) away
from the microphone.
20 Chapter 3 Using the Webcam
Before you can set up a video chat:
1. Download an Internet messenger or video phone call program. Make sure the person you are
calling has compatible video-calling software.
2. Enable your webcam as the default video input. This is usually done through the video setup in
the Tools menu in the software program you are using.
3. Send your video call by following the instructions for the video-calling software program.
Webcam Troubleshooting
Problems with the webcam can come from different sources. The problem may come from webcam
drivers or the software that's trying to use the webcam may have a problem. Before contacting HP:
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Download the latest drivers for your monitor model.
Search the HP website for known webcam issues, program updates, and support articles.
Webcam Troubleshooting 21
4 Using HP MyRoom
HP MyRoom is your online meeting room. Connect with business colleagues “face to face” and
collaborate with useful tools.
Installing HP MyRoom from the CD
To install HP MyRoom:
1. Insert the CD that came with your monitor into the computer CD-ROM drive.
2. Select Install HP MyRoom and run the setup file.
3. Follow the instructions on the screen.
Downloading HP MyRoom from the Internet
To download HP MyRoom:
2. Select language of your choice in the upper right-hand corner of the screen. Click Go if
changing language.
3. Click Download Now.
4. Click Run to run the file.
5. Follow the instructions on the screen to complete the software installation.
Creating a HP MyRoom Account
To begin using HP MyRoom after the software installation is complete:
1. Click Create New Account.
2. Enter your name, e-mail address, and set a password.
3. Follow the prompt to validate your e-mail address.
4. Sign in to HP MyRoom.
5. Begin using HP MyRoom by clicking on the Add Contact button.
6. Click the question mark button and select Documentation for detailed instructions.
22 Chapter 4 Using HP MyRoom
5 Finding More Information
Refer to the HP LCD Monitors Reference Guide included on the CD with your monitor for additional
information on:
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Optimizing monitor performance
Safety and maintenance guidelines
Installing software from the CD
Using the OSD menu
Downloading software from the Web
For information on theft deterrence, refer to the HP Display Assistant User Guide included on the CD
with your monitor.
Select your country or region, select Product Support & Troubleshooting, and then enter your monitor
model in the SEARCH window.
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6 Technical Specifications
NOTE: All specifications represent the typical specifications provided by HP's component
manufacturers; actual performance may vary either higher or lower.
L2311c
Table 6-1 L2311c Specifications
Maximum Weight (Unpacked)
6.8 kg
15.0 lbs
Dimensions (include base)
Height (highest position)
Height (lowest position)
Depth
46.62 cm
35.11 cm
24.96 cm
55.15 cm
18.35 inches
13.82 inches
9.83 inches
21.71 inches
Width
Maximum Graphic Resolution
Optimum Graphic Resolution
1920 x 1080 (60 Hz) analog input
1920 x 1080 (60 Hz) digital input
1920 x 1080 (60 Hz) analog input
1920 x 1080 (60 Hz) digital input
Power Source
100 – 240 VAC 50/60 Hz
19VDC, 7.7A
Power Source: DC
Input Terminals
One USB upstream connector with cable
included; one VGA connector (cable not
included); one audio in connector (cable
not included); one Ethernet connector
(cable not included)
24 Chapter 6 Technical Specifications
Recognizing Preset Display Resolutions
The display resolutions listed below are the most commonly used modes and are set as factory
defaults. This monitor automatically recognizes these preset modes and they will appear properly
sized and centered on the screen.
L2311c
Table 6-2 Factory Preset Modes
Preset Pixel Format
Horz Freq (kHz)
31.469
31.469
37.879
48.363
45.00
Vert Freq (Hz)
59.940
70.087
60.317
60.004
60.00
1
2
3
4
5
6
7
8
9
640 × 480
720 × 400
800 × 600
1024 × 768
1280 × 720
1280 × 1024
1440 × 900
1680 × 1050
1920 × 1080
63.981
55.935
65.29
60.02
59.887
59.954
60.00
67.50
Entering User Modes
The video controller signal may occasionally call for a mode that is not preset if:
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You are not using a standard graphics adapter.
You are not using a preset mode.
It this occurs, you may need to readjust the parameters of the monitor screen by using the on-screen
display. Your changes can be made to any or all of these modes and saved in memory. The monitor
automatically stores the new setting, then recognizes the new mode just as it does a preset mode. In
addition to the factory preset modes, there are at least 10 user modes that can be entered and
stored.
Energy Saver Feature
The monitors support a reduced power state. The reduced power state will be entered into if the
monitor detects the absence of either the horizontal sync signal and/or the vertical sync signal. Upon
detecting the absence of these signals, the monitor screen is blanked, the backlight is turned off, and
the power light is turned amber. When the monitor is in the reduced power state, the monitor will
utilize 1 watt of power. There is a brief warm up period before the monitor will return to its normal
operating mode.
Refer to the computer manual for instructions on setting energy saver features (sometimes called
power management features).
NOTE: The above power saver feature only works when connected to computers that have energy
saver features.
Recognizing Preset Display Resolutions 25
By selecting the settings in the monitor's Energy Saver utility, you can also program the monitor to
enter into the reduced power state at a predetermined time. When the monitor's Energy Saver utility
causes the monitor to enter the reduced power state, the power light blinks amber.
26 Chapter 6 Technical Specifications
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