GE JP340 User Manual

UseandCareGuide  
Radiant Cooktop  
Problem Solver...............................14  
More questions ?…call  
Safety Instructions....................3–5  
GE Answer Center® 800.626.2000  
Operating Instructions, Tips  
Appliance Registration..................................2  
Canning Tips .................................................11  
Controls........................................................7, 8  
Cookware Tips .........................................9, 10  
Cooktop Comparison.....................................6  
Features ............................................................5  
Glass Cooktop Cleaning.............................12  
Consumer Services...................15  
Important Phone Numbers........................15  
Model and Serial Numbers ..........................2  
Removal of Packaging Tape ........................2  
Warranty ........................................Back Cover  
Care and Cleaning..................12, 13  
Cooktop Frame.............................................13  
Control Knobs...............................................13  
Glass Cooktop Cleaning.............................12  
GE Appliances  
Model: JP340  
164D2966P175-1  
IMPORTANT SAFETY INSTRUCTIONS  
Read all instructions before using this appliance.  
When using electrical appliances, basic safety  
• DO NOT STORE OR USE COMBUSTIBLE  
MATERIALS, GASOLINE OR OTHER  
FLAMMABLE VAPORS AND LIQUIDS IN  
THE VICINITY OF THIS OR ANY OTHER  
APPLIANCE.  
precautions should be followed, including the  
following:  
• Have the installer show you the location of the  
circuit breaker or fuse. Mark it for easy reference.  
• Do not let cooking grease or other flammable  
materials accumulate on the cooktop.  
• Use this appliance only for its intended use  
as described in this guide.  
Do not use water on grease fires. Never  
pick up a flaming pan. Turn the controls  
off. Smother a flaming pan on a surface  
• Be sure your appliance is properly installed and  
grounded by a qualified technician in accordance  
with the provided installation instructions.  
unit by covering the pan completely with a well-  
fitting lid, cookie sheet or flat tray. Use a multi-  
purpose dry chemical or foam-type fire extinguisher.  
• Do not attempt to repair or replace any  
part of your cooktop unless it is specifically  
recommended in this guide. All other servicing  
should be referred to a qualified technician.  
Flaming grease outside a pan can be put out by  
covering it with baking soda or, if available, by  
using a multi-purpose dry chemical or foam-type  
fire extinguisher.  
• Before performing any service, DISCONNECT  
THE COOKTOP POWER SUPPLY AT THE  
HOUSEHOLD DISTRIBUTION PANEL BY  
REMOVING THE FUSE OR SWITCHING  
OFF THE CIRCUIT BREAKER.  
• Clean the cooktop with caution. If a wet sponge  
or cloth is used to wipe spills on a hot surface unit,  
be careful to avoid steam burns. Some cleansers can  
produce noxious fumes if applied to a hot surface.  
• Do not leave children alone—children should  
not be left alone or unattended in an area where an  
appliance is in use. They should never be allowed  
to sit or stand on any part of the appliance.  
NOTE: We recommend that you avoid wiping  
any surface unit areas until they have cooled and  
the indicator light has gone off. Sugar spills are  
the exception to this. Please see the Glass  
Cooktop Cleaning section.  
• Do not allow anyone to climb, stand or hang  
on the cooktop.  
• CAUTION: ITEMS OF INTEREST TO  
CHILDREN SHOULD NOT BE STORED  
IN CABINETS ABOVE A COOKTOP—  
CHILDREN CLIMBING ON THE  
COOKTOP TO REACH ITEMS COULD  
BE SERIOUSLY INJURED.  
When the cooktop is cool, use only the  
recommended cleaning cream to clean the cooktop.  
• Do not operate the radiant surface units if  
the glass is broken. Spillovers or cleaning  
solution may penetrate a broken cooktop and  
create a risk of electrical shock. Contact a  
qualified technician if your glass cooktop breaks.  
• Never wear loose-fitting or hanging garments  
while using the appliance. Be careful when  
reaching for items stored in cabinets over the  
cooktop. Flammable material could be ignited if  
brought in contact with a hot surface unit and may  
cause severe burns.  
• Use care when touching the cooktop.  
The glass surface of the cooktop will retain  
heat after the controls have been turned off.  
• Do not touch the surface units. These surfaces  
may be hot enough to burn even though they are  
dark in color. During and after use, do not touch,  
or let clothing or other flammable materials  
contact, the surface units or areas nearby surface  
units; allow sufficient time for cooling first.  
• Use only dry pot holders—moist or  
damp pot holders on hot surfaces may  
result in burns from steam. Do not let  
pot holders touch a hot surface unit. Do not use a  
towel or other bulky cloth in place of a pot holder.  
Such cloths can catch fire on a hot surface unit.  
Potentially hot surfaces include the cooktop and  
areas facing the cooktop.  
• For your safety, never use your appliance for  
warming or heating the room.  
• Do not store flammable materials near the  
cooktop.  
(continued next page)  
• Keep the hood and grease filters clean to  
maintain good venting and to avoid grease fires.  
3
IMPORTANT SAFETY INSTRUCTIONS  
(continued)  
• Never leave the surface units unattended at  
• Be careful when placing spoons or other stirring  
utensils on glass cooktop surface when it is in use.  
They may become hot and could cause burns.  
high heat settings. Boilovers cause smoking and  
greasy spillovers that may catch on fire.  
• Use proper pan size—select cookware having  
flat bottoms large enough to cover the surface  
unit’s heating area. The use of undersized  
cookware will expose a portion of the surface unit  
to direct contact and may result in ignition of  
clothing. Proper relationship of cookware to  
surface unit will also improve efficiency. See the  
Cookware Tips section of the guide.  
• Avoid heating an empty pan. Doing so may  
damage the cooktop and the pan.  
• Do not allow water, other liquids or grease  
to remain on the cooktop or control panel.  
• Always heat fat slowly, and watch as it heats.  
• Clean only parts listed in this guide.  
• Do not stand on the glass cooktop.  
• Only certain types of glass, glass-ceramic,  
earthenware or other glazed containers are  
suitable for cooktop cooking; others may break  
because of the sudden change in temperature.  
• Keep cooktop clean and free of accumulation  
of grease or spillovers which may ignite.  
To minimize the possibility of burns, always be  
certain that the controls for all surface units are at  
the off position and the entire glass surface is cool  
before attempting to clean the cooktop.  
To minimize the possibility of burns, ignition of  
flammable materials and spillage, the handle of a  
container should be turned toward the center of  
the cooktop without extending over nearby  
surface units.  
• Always keep wooden and plastic utensils  
and canned food a safe distance away from  
your cooktop. They may become hot and could  
cause burns.  
• Always keep combustible wall coverings,  
curtains or drapes a safe distance away from  
your cooktop.  
• Never heat unopened food containers.  
Pressure buildup may make container burst  
and cause injury.  
• Always keep dish towels, dish cloths, pot  
holders and other linens a safe distance away  
from your cooktop.  
Teach children not to play with controls or any  
other part of the cooktop.  
• Do not leave paper products, cooking utensils  
or food on the cooktop when not in use.  
• Always turn the surface unit controls off before  
removing the cookware.  
• Avoid scratching the glass cooktop.  
The cooktop can be scratched with items  
such as sharp instruments, rings or other  
jewelry and rivets on clothing.  
• Carefully watch for spillovers or overheating  
of foods when frying at high or medium high  
temperatures.  
• When flaming foods are under the hood, turn  
the fan off. The fan, if operating, may spread  
the flame.  
• Never use the glass cooktop surface as a  
cutting board.  
• Do not place or store items on top of the glass  
cooktop surface when it is not in use.  
• Foods for frying should be as dry as possible.  
Frost on frozen foods or moisture on fresh foods  
can cause hot fat to bubble up and over the sides  
of the pan.  
4
• Never try to move a pan of hot fat, especially a  
To avoid possible damage to the cooking  
surface, do not apply the cleaning cream to the  
glass surface when it is hot.  
deep fat fryer. Wait until the fat is cool.  
• Use little fat for effective shallow or deep fat  
frying. Filling the pan too full of fat can cause  
spillovers when food is added.  
• After cleaning, use a dry cloth or paper towel to  
remove all the cleaning cream residue.  
• If a combination of oils or fats will be used  
in frying, stir together before heating, or as fats  
melt slowly.  
• Read and follow all instructions and warnings  
on the cleaning cream labels.  
SAVE THESE  
INSTRUCTIONS  
• Use a deep fat thermometer whenever possible to  
prevent overheating fat beyond the smoking point.  
• Never leave jars or cans of fat drippings on or  
near your cooktop.  
FEATURES OF YOUR COOKTOP  
3
4
2
4
M E  
LO  
4
OFF  
M E  
HI  
LO  
RIGHT  
OFF  
HI  
4
LEFT  
M E  
LO  
5
OFF  
HI  
M E  
LO  
LEFT  
OFF  
HI  
RIGHT  
1
2
2
2
6
Explained  
on page  
Feature Index  
1 Glass Ceramic Cooktop  
4, 8–11  
3–11  
2
2 Surface Unit  
3 Model and Serial Numbers  
(Under the unit.)  
4 Control Knobs  
3, 4, 6–8, 12, 13  
5 UNIT ON Indicator Light  
6 HOT SURFACE Indicator Light  
7
8
5
HOW DOES THIS COOKTOP COMPARE  
WITH YOUR OLD ONE?  
Your new cooktop has a radiant glass ceramic cooktop.  
The best types of cookware to use, plus heat-up and  
cool-down times, depend upon the type of burner or  
surface unit you have.  
If you are used to cooking with gas burners or electric  
surface units, you will notice some differences when  
you use the radiant cooktop.  
The following chart will help you to understand the  
differences between radiant cooktops and any other  
type of cooktop you may have used in the past.  
Type of Cooktop  
Radiant (Glass  
Description  
How It Works  
Electric coils  
Ceramic) Cooktop under a glass-  
Heat travels to the glass surface and then to the cookware, so pans must be flat  
on the bottom for good cooking results. The glass cooktop stays hot enough to  
continue cooking long after it is turned off. Remove the pan from the surface unit  
if you want cooking to stop.  
ceramic cooktop.  
Electric Coil  
Flattened metal  
tubing containing  
electric resistance  
wire suspended  
over a drip pan.  
Heats by direct contact with the pan and by heating the air under the pan. For  
best cooking results, use good quality pans. Electric coils are more forgiving of  
warped pans than radiant or solid disks. Heats up quickly but does not  
change heat settings as quickly as gas or induction. Electric coils stay hot enough  
to continue cooking for a short time after they are turned off.  
Induction  
High frequency  
induction coils  
under a glass  
surface.  
Pans must be made of ferrous metals (metal that attracts a magnet). Heat is  
produced by a magnetic circuit between the coil and the pan. Heats up right away  
and changes heat settings right away, like a gas cooktop. After turning the control  
off, the glass cooktop is hot from the heat of the pan, but cooking stops right away.  
Solid Disk  
Gas Burners  
Solid cast iron  
disk sealed to the  
cooktop surface.  
Heats by direct contact with the pan, so pans must be flat on the bottom for good  
cooking results. Heats up and cools down more slowly than electric coils. The  
disk stays hot enough to continue cooking after it is turned off. Remove the pan  
from the solid disk if you want the cooking to stop.  
Regular or sealed  
gas burners use  
either LP gas  
Flames heat the pans directly. Pan flatness is not critical to cooking results, but  
pans should be well balanced. Gas burners heat the pan right away and change  
heat settings right away. When you turn the control off, cooking stops right away.  
or natural gas.  
6
CONTROL KNOBS  
At both OFF and HI the control “clicks” into position.  
Switching to higher heat settings always results  
in a quicker heat change than switching to lower  
settings.  
In a quiet kitchen, you may hear slight “clicking”  
sounds—an indication that the heat settings you  
selected are being maintained.  
How to Set the Controls  
1. Grasp the control knob.  
The control knob must be pushed in and turned  
from the OFF position. When the control is in any  
position other than OFF, it may be rotated without  
pushing it in.  
Be sure you turn the control knob to OFF when  
you finish cooking.  
2. Turn the knob to the desired heat setting.  
The UNIT ON indicator light will glow when any  
surface unit is on.  
(continued next page)  
7
COOKWARE TIPS  
Types of Cookware  
The following information will help you choose  
cookware which will give good performance.  
Porcelain Enamel Covered Cast Iron:  
smooth bottom recommended  
Good conductivity. Use caution if sliding the pan  
across the glass cooktop because it may scratch the  
glass. Pans with non-enamel coated bottoms may  
be used if the bottom of the pan is very smooth.  
Stainless Steel: highly recommended  
Especially good with a sandwich clad bottom. The  
sandwich bottom combines the benefits of stainless  
steel (appearance, durability and stability) with the  
advantages of aluminum or copper (heat conduction,  
even heat distribution).  
Glass-ceramic: usable, but not recommended  
Poor performance. May scratch the surface.  
Aluminum: heavy weight recommended  
Stoneware: usable, but not recommended  
Poor performance. May scratch the surface.  
Good conductivity. Aluminum residues sometimes  
appear as scratches on the cooktop, but can be removed  
if cleaned immediately. Because of its low melting  
point, thin weight aluminum should not be used.  
Copper Bottom: Good performance, but copper  
may leave residues which can appear as scratches.  
The residues can be removed, as long as the cooktop  
is cleaned immediately. However, do not let these  
pots boil dry. Overheated metal can bond to glass  
cooktops. An overheated copper bottom pot will  
leave a residue that will permanently stain the cooktop  
if not removed immediately.  
How to Check Pan Performance  
Use of correct cookware can affect the cooking  
performance and cleaning of your cooktop.  
The correct cookware reduces the temperature of  
the cooktop surface and minimizes the chance of  
spillovers burning onto the cooktop.  
Pans with rounded, curved, ridged or warped bottoms  
are not recommended.  
You must use pans with perfectly flat bottoms.  
Some pans may have curved or rounded bottoms or  
may be warped. If you are unsure of the flatness of  
your pans you may do this quick test.  
Another simple test to determine even heat distribution  
across the cookware bottom is to put one inch of water  
in the pan. Bring the water to a boil and observe the  
location of bubbles as the water starts to boil.  
Turn your pan upside  
down on the countertop,  
Good flat cookware will have an even distribution of  
bubbles over the bottom surface area of the pan.  
Bubbles localized in only a portion of the bottom  
indicate uneven contact of the pan to the surface unit,  
uneven heat transfer or an unsuitable pan.  
place a ruler flat against  
the pan surface. The  
bottom of the pan and the  
straight edge of the ruler  
should fit flush against each other all the way across.  
Turn the ruler a full 360 degrees, checking for any  
space between the ruler and the bottom of the pan.  
Use pans that match the diameter of the surface  
unit. Cooking performance will not be as good if  
the cookware is either smaller or larger than the  
surface unit.  
(continued next page)  
9
CONTROL KNOBS  
(continued)  
Cooking Guide for Using Heat Settings  
HI—Quick start for cooking; brings water to a boil.  
OFF  
HI  
Medium High—(Setting halfway between HI and  
MED) Fast fry, pan broil; maintains a fast boil on  
large amounts of food.  
LO  
MED—Sauté and brown; maintains a slow boil on  
large amounts of food.  
Medium  
Low  
Medium  
HIgh  
Medium Low—(Setting halfway between MED and  
LO) Cook after starting at HI; cooks with little water  
in covered pan.  
MED  
LO—Steam rice, cereal; maintains serving  
temperature of most foods. Slow cooking and  
simmering. At LO setting, melt chocolate and butter  
on small surface unit.  
Cooktop temperatures increase with the number of  
surface units that are on. With 3 or 4 units turned  
on, surface temperatures are high so be careful  
when touching the cooktop. The HOT SURFACE  
indicator light will remain lit after the surface unit  
is off until the surface is cool enough to touch.  
NOTE:  
• At HI and Medium High settings, never leave food  
unattended. Boilovers cause smoking; greasy  
spillovers may catch on fire.  
• When a surface unit is turned on, the unit can be  
seen glowing red within a few seconds. The red  
glow will turn on and off (cycling) to maintain the  
selected heat setting. With poor cookware, you will  
see frequent cycling of the unit off and on. Good,  
flat cookware will minimize the cycling. See the  
Cookware Tips section.  
• It is safe to place hot cookware from the oven or  
surface on the glass ceramic surface when it is cool.  
CAUTION: When the surface controls are  
turned off, the HOT SURFACE indicator light  
will remain lit until the cooktop surface has  
cooled to approximately 150°F. The glass ceramic  
surface will retain heat after the indicator light  
goes out. Use caution until the cooktop surface  
has had time to cool.  
8
COOKWARE TIPS  
(continued)  
• Place only dry pans on the  
surface units. Do not place  
lids on the surface units,  
particularly wet lids.  
• Do not use woks that have  
support rings. This type  
of wok will not heat on  
radiant surface units.  
• Some special cooking procedures require specific  
cookware such as pressure cookers, deep fat fryers,  
etc. All cookware must have flat bottoms and be the  
correct size.  
• We recommend that you use  
only a flat-bottomed wok.  
They are available at your  
local retail store. The bottom  
of the wok should have the same diameter  
as the surface unit to insure proper contact.  
SPECIAL CAUTIONS FOR GLASS COOKTOPS  
• Never cook directly on the  
glass. Always use cookware.  
• Do not slide cookware  
across the cooktop because  
it can scratch the glass—  
the glass is scratch  
SURFACE  
DRAGGING  
COOKING  
resistant, not scratch proof.  
• Always place the pan in the  
center of the surface unit  
you are cooking on.  
• Do not use the surface as a  
cutting board.  
CUTTING  
OFF CENTER  
• Don’t store heavy items  
above the cooktop. If they  
drop onto the cooktop, they  
can cause damage.  
DROPPING  
10  
HOME CANNING TIPS  
Pots that extend beyond 1 inch of the surface unit’s  
HOWEVER, DO NOT USE LARGE DIAMETER  
CANNERS OR OTHER LARGE DIAMETER POTS  
FOR FRYING OR BOILING FOODS OTHER  
THAN WATER. Most syrup or sauce mixtures—  
and all types of frying—cook at temperatures much  
higher than boiling water. Such temperatures could  
eventually harm the glass cooktop surfaces.  
circle are not recommended for most surface cooking.  
However, when canning with water-bath or pressure  
canner, larger-diameter pots may be used. This is  
because boiling water temperatures (even under  
pressure) are not harmful to the cooktop surfaces  
surrounding the surface units.  
Observe the Following Points in Canning  
1. Be sure the canner fits over the center of the  
surface unit. If your cooktop or its location does not  
allow the canner to be centered on the surface unit,  
use smaller diameter pots for good canning results.  
3. When canning, use recipes and procedures from  
reputable sources. Reliable recipes and procedures  
are available from the manufacturer of your canner;  
manufacturers of glass jars for canning, such as  
Ball and Kerr; and the United States Department of  
Agriculture Extension Service.  
2. Flat-bottomed canners must be used. Do not use  
canners with flanged or rippled bottoms (often  
found in enamelware) because they don’t make  
enough contact with the surface units and take  
a long time to boil water.  
4. Remember that canning is a process that generates  
large amounts of steam. To avoid burns from steam  
or heat, be careful when canning.  
NOTE: If your house has low voltage, canning may  
take longer than expected, even though directions  
have been carefully followed. The process time will  
be shortened by:  
RIGHT  
WRONG  
(1) using a pressure canner, and  
Flat-bottomed canners are required  
for glass cooktops.  
(2) starting with HOT tap water for fastest  
heating of large quantities of water.  
CAUTION:  
What is a Temperature Limiter?  
Safe canning requires that harmful  
Every radiant surface unit has a Temperature  
Limiter. The Temperature Limiter protects the  
glass ceramic surface from getting too hot.  
microorganisms are destroyed and that the jars  
are sealed completely. When canning foods in a  
water-bath canner, a gentle but steady boil must be  
maintained for the required time. When canning  
foods in a pressure canner, the pressure must be  
maintained for the required time.  
The Temperature Limiter may cycle the units  
off for a time if:  
• The pan boils dry.  
After you have adjusted the controls, it is very  
important to make sure the prescribed boil or  
pressure levels are maintained for the required time.  
• The pan bottom is not flat.  
• The pan is off center.  
• There is no pan on the unit.  
The cooktop surface units have temperature  
limiters that prevent the glass cooktop from  
getting too hot. If the bottom of your canner is  
not flat, the surface unit can overheat, triggering  
the temperature limiter to cycle the unit off for a  
time. This will stop the boil or reduce the pressure  
in the canner.  
Since you must make sure to process the canning  
jars for the prescribed time, with no interruption  
in processing time, do not can on any cooktop  
surface unit if your canner is not flat.  
11  
GLASS COOKTOP CLEANING  
Cleaning of glass cooktops is different from cleaning  
SPECIAL CARE: Sugary spillovers (such as jellies,  
fudge, candy syrups) or melted plastics can cause  
pitting of the surface of your cooktop (not covered by  
the warranty) unless the spill is removed while still  
hot. Special care should be taken when removing  
hot substances. Follow these instructions carefully  
and remove soil while spill is still hot.  
a standard porcelain finish. To maintain and protect  
the surface of your new glass cooktop follow these  
basic steps.  
Before you use the cooktop for the first time, clean  
it with cleaning cream. This helps protect the top  
and makes clean-up easier.  
1. Turn off all surface units affected by the spillover.  
DAILY CLEANING: Use only a recommended  
cleaning cream, such as Cerama Brite or Cooktop  
Cleaning Creme, on the glass cooktop.  
Remove hot pans.  
2. Wearing an oven mitt, hold the  
razor scraper at a 30° angle to the  
cooktop and scrape hot spill to a  
cool area outside the surface unit.  
For normal, light soil:  
1. Rub a few drops (less is better) of the cleaning cream  
onto soiled area using a damp paper towel. Buff with  
a dry paper towel until all soil and cream are removed.  
Frequent cleaning leaves a protective coating which  
is essential in preventing scratches and abrasions.  
3. With the spill in a cool area, use a dry paper towel  
to remove any excess. Any spillover remaining  
should be left until the surface of the cooktop has  
cooled.  
2. Clean the surface with the cleaning cream after  
Do not continue to use the soiled surface unit until all  
of the spillover has been removed. Follow the steps  
under Heavy Soil to continue the cleaning process.  
each use.  
For heavy, burned on soil:  
1. Apply a few drops of the cleaning cream to the  
COOKTOP SEAL: To clean the cooktop seal, let a wet  
cloth rest on it for a few minutes, then wipe clean. Use  
a mild detergent if needed. Do not use a knife or any  
sharp object on the seal because it will cut or damage it.  
(cool) soiled area.  
2. Using a damp paper towel, rub the cream into the  
burned on area. As with any burned on spill, this  
may require some effort.  
GENERAL INFORMATION: As the cleaning  
cream cleans, it leaves a protective coating on the  
cooktop surface. This coating helps to prevent build-  
up of mineral deposits (water spots) and will make  
future cleaning easier. Dishwashing detergents  
remove this protective coating and therefore make the  
cooktop more susceptible to staining.  
3. Carefully scrape soil with razor scraper. Hold  
scraper at a 30° angle against the glass cooktop.  
4. If any soil remains, repeat the steps listed above. For  
additional protection, after all soil has been removed,  
polish the entire surface with the cleaning cream.  
5. Buff with a dry paper towel.  
To conveniently order more cream and/or scrapers  
for cleaning your glass cooktop, please call our toll  
free number:  
NOTE:  
• Using a razor scraper will not damage the surface  
if the 30° angle is maintained.  
National Parts Center  
800-626-2002  
• Be sure to use a new, sharp razor scraper. Do not use  
a dull or nicked blade.  
Cleaner  
# WX10X300  
# WX5X1614  
# WB64X5027  
Scraper  
Cream and scraper kit  
• Store the razor scraper out of reach of children.  
PRECAUTIONS  
• If you slide aluminum or copper cookware across  
the surface of your cooktop, they may leave metal  
markings which appear as scratches. If this should  
happen, use the razor scraper and cleaning cream to  
remove these markings. Failure to remove these  
residues immediately may leave permanent marks.  
• If pots with a thin overlay of aluminum, copper or  
enamel are allowed to boil dry, the overlay may bond  
with the glass cooktop and leave a black discoloration.  
This should be removed immediately before heating  
again or the discoloration may be permanent.  
Most cleaners contain ammonia, chemicals and abrasives  
which can damage the surface of your cooktop. Use only  
the recommended cleaning cream for proper cleaning  
and protection of your glass cooktop.  
• Water stains (mineral deposits) are removable using  
the cleaning cream or full strength white vinegar.  
• Use of window cleaner may leave an iridescent film  
on the cooktop. The cleaning cream will remove this  
discoloration.  
Read and follow all instructions and warnings  
on the cleaning cream labels.  
12  
CARE AND CLEANING  
Proper care and cleaning are important so your radiant  
Be sure that the surface unit control knobs are  
turned off and that the entire cooktop is cool  
before cleaning. Do not use a cooktop cleaner on  
a hot cooktop. The fumes can be hazardous to your  
health and can chemically attack the glass surface.  
cooktop will give you efficient and satisfactory  
service. If soil, mineral deposits from evaporated  
water spills or metal rub-off from aluminum  
cookware is not removed, it will burn on the glass  
cooktop surface and cause permanent discoloration.  
BE SURE ELECTRICAL POWER IS OFF AND  
ALL SURFACES ARE COOL BEFORE  
CLEANING ANY PART OF THE COOKTOP.  
Follow these directions carefully in caring for your  
cooktop to assure safe and proper maintenance.  
Control Knobs  
Molded Rib  
Spring Clip  
The control knobs may be removed for easier  
cleaning.  
Before removing the knobs for cleaning, please  
note that the knobs are in the proper OFF position.  
When replacing the knobs, check the OFF position  
to insure proper placement.  
The knob stem has a groove in each side. The groove  
on one side has a spring clip. The other groove is  
clear (see illustration). Check the inside of the knob  
and find the molded rib.  
Clear Groove  
in Stem  
Wash the knobs in soap and water or a vinegar and  
hot water solution but do not soak.  
Replace the knob by fitting the molded rib inside  
the knob into the clear groove on the stem.  
Cooktop Frame  
Use the same cleaning methods as those described for the glass ceramic top  
with the exception of using a scraper. Do not scrape the frame as this will  
damage the metal surface.  
13  
QUESTIONS?  
USE THIS PROBLEM SOLVER  
PROBLEM  
POSSIBLE CAUSE  
SURFACE UNITS WILL NOT You must use pans which are absolutely flat. If light can be seen between the  
MAINTAIN A ROLLING  
BOIL OR FRYING RATE  
IS NOT FAST ENOUGH  
pan bottom and a straight edge, the surface units will not transfer heat properly.  
• Pan bottoms should closely match the diameter of the surface unit selected.  
COOKTOP FEELS HOT  
• The glass cooktop surfaces may seem hotter than you are used to.  
This is normal. Make sure flat-bottomed pans are used.  
FOODS COOK SLOWLY  
• Improper cookware being used. Pan bottoms should be flat, fairly heavy weight  
and the same diameter as the surface unit selected.  
SURFACE UNITS DO  
NOT WORK PROPERLY  
• Difficulty may be in the main distribution panel of your house, caused by a  
blown cooktop-circuit fuse, a tripped cooktop-circuit breaker, the main fuse or  
the main circuit breaker, depending on the nature of the power supply. If a  
circuit breaker is involved, reset it. If the control box uses fuses, the cooktop  
fuse (a cartridge-type) should be changed, BUT ONLY BY SOMEONE  
FAMILIAR WITH ELECTRICAL CIRCUITS. If after performing one of these  
procedures, the fuse blows or circuit breaker trips again, call for service.  
NOTE: Apartment tenants or condominium owners should ask their building  
management to perform this check before calling for service.  
• Cooktop surface unit controls are not properly set, or the wrong control knob  
is set for the surface unit you are using.  
TINY SCRATCHES  
(may appear as cracks)  
OR ABRASIONS ON  
RADIANT COOKTOP  
GLASS SURFACE  
• Incorrect cleaning methods have been used, cookware with rough bottoms  
has been used, or coarse particles (salt or sand) were between the cookware  
and the surface of the cooktop. Use recommended cleaning procedures, be sure  
cookware bottoms and cookware are clean before use, and use cookware with  
smooth bottoms. Tiny scratches are not removable but will become less visible  
in time as a result of cleaning.  
METAL MARKINGS  
(may appear as scratches)  
• Do not slide aluminum cookware across the surface. Use recommended  
cleaning procedure to remove marks.  
• Incorrect cleaning materials have been used, encrusted boilovers or grease  
spatters remain on the surface. Use a razor scraper and recommended  
cleaning procedure.  
DARK STREAKS OR SPECKS • Use a razor scraper and recommended cleaning procedure.  
AREAS OF  
DISCOLORATION  
ON COOKTOP  
• Marks from aluminum and copper pans as well as mineral deposits from water  
or food can be removed with the cleaning cream.  
HOT SUGAR MIXTURES/  
PLASTIC MELTED TO  
THE SURFACE  
• See the Glass Cooktop Cleaning section.  
FREQUENT CYCLING  
OFF AND ON OF RADIANT  
SURFACE UNITS  
• Incorrect cookware used. Use only flat cookware to minimize cycling.  
CONTROL KNOB  
WILL NOT TURN  
• When the knob is at the OFF position, it must be pushed in before it can be  
turned. When the knob is at any other position, it can be turned without being  
pushed in.  
If you need more help…call, toll free:  
GE Answer Center® 800.626.2000  
consumer information service  
14  
Well Be There  
With the purchase of your new GE appliance, receive the assurance that if you ever need  
information or assistance from GE, well be there. All you have to do is call—toll-free!  
GE Answer Center®  
800.626.2000  
Whatever your question about any GE major appliance, GE Answer Center®  
information service is available to help. Your call—and your questionwill be  
answered promptly and courteously. And you can call any time. GE Answer  
Center® service is open 24 hours a day, 7 days a week.  
In-Home Repair Service  
800-GE-CARES (800-432-2737)  
A GE consumer service professional will provide expert repair service,  
scheduled at a time that’s convenient for you. Many GE Consumer Service  
company-operated locations offer you service today or tomorrow, or at your  
convenience (7:00 a.m. to 7:00 p.m. weekdays, 9:00 a.m. to 2:00 p.m. Saturdays).  
Our factory-trained technicians know your appliance inside and out—so most  
repairs can be handled in just one visit.  
For Customers With Special Needs…  
2’  6"  
TBXTOLITE  
ON WALL  
SINGLE CONTROL  
FAUCET  
800.626.2000  
6’  10"  
8"  
5"  
6"  
5"  
7"  
1’ 0"  
Upon request, GE will provide  
Braille controls for a variety of GE  
appliances, and a brochure to  
assist in planning a barrier-free  
kitchen for persons with limited  
mobility. To obtain these items,  
free of charge, call 800.626.2000.  
Consumers with impaired hearing or speech who have  
access to a TDD or a conventional teletypewriter may  
call 800-TDD-GEAC (800-833-4322) to request  
information or service.  
1/8  
3’   "  
FLUORESCENT  
FIXTURE  
THIS LIGHT CAN  
BE INSTALLED  
IN BOTTOM OF  
WALL CABINETS  
2’  10"  
SECTION A-A  
R SHALLOW DEPTH SINKS (6") WITH REAR DRAIN.  
    SINK SHOULD ALSO BE UNDERCOATED  
SCALE 1’ 1"  
=
Service Contracts  
800-626-2224  
You can have the secure feeling that GE Consumer Service will still be there  
after your warranty expires. Purchase a GE contract while your warranty is still  
in effect and you’ll receive a substantial discount. With a multiple-year contract,  
you’re assured of future service at today’s prices.  
Parts and Accessories  
800-626-2002  
User maintenance instructions contained in this  
Individuals qualified to service their own appliances  
can have parts or accessories sent directly to their home.  
The GE parts system provides access to over 47,000  
parts…and all GE Genuine Renewal Parts are fully  
warranted. VISA, MasterCard and Discover cards are  
accepted.  
guide cover procedures intended to be performed  
by any user. Other servicing generally should be  
referred to qualified service personnel. Caution  
must be exercised, since improper servicing may  
cause unsafe operation.  
Staple sales slip or cancelled check  
here. Proof of original purchase date  
is needed to obtain service  
under warranty.  
YOUR GENERAL ELECTRIC COOKTOP  
WARRANTY  
LIMITED ADDITIONAL  
FOUR-YEAR WARRANTY  
WHAT IS COVERED  
**********************  
This warranty is extended to the  
original purchaser and any  
FULL ONE-YEAR WARRANTY  
For one year from date of original  
purchase, we will provide, free of  
charge, parts and service labor in  
your home to repair or replace any  
part of the cooktop that fails  
For the second through fifth year  
from date of original purchase, we  
will provide, free of charge, a  
succeeding owner for products  
purchased for ordinary home use in  
the 48 mainland states, Hawaii and  
Washington, D.C. In Alaska the  
warranty is the same except that it  
is LIMITED because you must pay  
to ship the product to the service  
shop or for the service technician’s  
travel costs to your home.  
replacement glass cooktop due to:  
Cracking of the glass cooktop due  
to thermal shock  
because of a manufacturing defect.  
Discoloration of the glass cooktop  
Wear off of the pattern on the  
glass cooktop  
Cracking of the rubber seal  
between the glass cooktop and  
the porcelain edge  
All warranty service will be  
provided by our Factory Service  
Centers or by our authorized  
Customer Care® servicers during  
normal working hours.  
Burn out of any of the radiant  
surface units  
Should your appliance need  
service, during warranty period or  
beyond, call 800-GE-CARES  
(800-432-2737).  
For this limited additional four-year  
warranty, you pay for the service  
trip to your home and all service  
labor charges.  
Service trips to your home to  
Damage to the glass cooktop  
caused by the use of cleaners  
other than the recommended  
cleaning cream provided with the  
product.  
Damage to the glass cooktop  
caused by hardened spills of  
sugary materials or melted plastic  
that are not cleaned according  
to the directions in the Use and  
Care guide.  
WHAT IS NOT COVERED  
teach you how to use the product.  
Read your Use and Care material.  
If you then have any questions  
about operating the product, please  
contact your dealer or our  
Consumer Affairs office at the  
address below, or call, toll free:  
GE Answer Center®  
800.626.2000  
consumer information service  
Damage to the product due to  
misuse or abuse.  
Improper installation.  
If you have an installation  
Failure of the product if it is used  
for other than its intended  
purpose or used commercially.  
Damage to the product caused  
by accident, fire, floods or  
acts of God.  
problem, contact your dealer or  
installer. You are responsible for  
providing adequate electrical, gas,  
exhausting and other connecting  
facilities as described in the  
Installation Instructions provided  
with the product.  
WARRANTOR IS NOT  
RESPONSIBLE FOR  
Replacement of house fuses or  
resetting of circuit breakers.  
CONSEQUENTIAL DAMAGES.  
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion  
may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.  
To know what your legal rights are in your state, consult your local or state consumer affairs office or your state’s Attorney General.  
Warrantor: General Electric Company  
If further help is needed concerning this warranty, write:  
Manager—Consumer Affairs, GE Appliances, Louisville, KY 40225  
Recycled Paper  
JP340  
Part No. 164D2966P175-1  
Pub No. 49-8661  
Printed in LaFayette, GA  
9-96 CG  

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