GE 21115 User Manual
21115  
2.4 GHz Digital Cordless  
CallWaiting Caller ID Compatible  
Multi-Handset System with Base  
and Handset Speakerphone  
User’s Guide  
VOICE  
MAIL  
REPEAT  
DIAL  
REDIAL  
FORMAT  
AUTO  
REDIAL  
INFO  
OK  
PROGRAM  
TALK  
DIR  
CID  
DELETE  
DEF  
1
4
7
3
6
ABC  
2
GHI  
MNO  
JKL  
5
PQRS  
WXYZ  
PAUSE  
9
#
TUV  
8
*
OPER  
0
INT  
FLASH  
VOICE MAIL  
IN USE  
V-MAIL  
REPEAT DIAL  
REDIAL  
INFO  
AUTO REDIAL  
CHARGE  
PAGE  
FORMAT  
OK  
VA  
RECORD  
VA  
ON/OFF  
PROGRAM  
DIR  
CID  
DELETE  
PAGE  
INTERCOM  
TRANSFER  
DEF  
1
ABC  
3
2
VOLUME  
HOLD  
MUTE  
GHI  
MNO  
4
6
JKL  
5
WXYZ  
PQRS  
9
7
TUV  
8
FLASH/  
3 WAY  
SPEAKER  
PAUSE  
#
OPER  
0
*
EXIT  
intErfErEncE informAtion  
This device complies with Part 15 of the FCC Rules. Operation is subject to the  
following two conditions: (1)This device may not cause harmful interference;  
and (2)This device must accept any interference received, including interference  
that may cause undesired operation.  
This equipment has been tested and found to comply with the limits for a Class  
B digital device, pursuant to Part 15 of the FCC Rules.These limits are designed  
to provide reasonable protection against harmful interference in a residential  
installation.  
This equipment generates, uses, and can radiate radio frequency energy and, if  
not installed and used in accordance with the instructions, may cause harmful  
interference to radio communications. However, there is no guarantee that  
interference will not occur in a particular installation.  
If this equipment does cause harmful interference to radio or television  
reception, which can be determined by turning the equipment off and on, the  
user is encouraged to try to correct the interference by one or more of the  
following measures:  
•
•
•
Reorient or relocate the receiving antenna (that is, the antenna for radio or  
television that is “receiving” the interference).  
Reorient or relocate and increase the separation between the  
telecommunications equipment and receiving antenna.  
Connect the telecommunications equipment into an outlet on a circuit  
different from that to which the receiving antenna is connected.  
If these measures do not eliminate the interference, please consult your dealer  
or an experienced radio/television technician for additional suggestions. Also,  
the Federal Communications Commission has prepared a helpful booklet,  
“HowTo Identify and Resolve Radio/TV Interference Problems.”This booklet is  
available from the U.S. Government Printing Office, Washington, D.C. 20402.  
Please specify stock number 004-000-00345-4 when ordering copies.  
fcc rf rAdiAtion ExposurE stAtEmEnt  
This equipment complies with FCC RF radiation exposure limits set forth for an  
uncontrolled environment.This equipment should be installed and operated  
with a minimum distance of 20 centimeters between the radiator and your  
body.This transmitter must not be co-located or operated in conjunction with  
any other antenna or transmitter.  
For body worn operation, this phone has been tested and meets the FCC RF  
exposure guidelines when used with the belt clip supplied with this product.  
Use of other accessories may not ensure compliance with FCC RF exposure  
guidelines.  
HEAring Aid compAtibility (HAc)  
This telephone system meets FCC standards for Hearing Aid Compatibility.  
US NUMBER IS LOCATED ONTHE CABINET BOTTOM  
REN NUMBER IS LOCATED ONTHE CABINET BOTTOM  
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tAblE of contEnts  
EquipmEnt ApprovAl informAtion ...................................................................2  
intErfErEncE informAtion ..............................................................................3  
fcc rf rAdiAtion ExposurE stAtEmEnt.........................................................3  
HEAring Aid compAtibility (HAc)...................................................................3  
introduction.................................................................................................7  
GettinG to KnowYour Multi-handset Cordless sYsteM............................7  
HAndsEt lAyout ............................................................................................9  
bAsE lAyout..................................................................................................9  
handset and Base Buttons..................................................................... 11  
telephone CoMpanY Buttons............................................................... 11  
handset side Buttons ........................................................................12  
Base Buttons .....................................................................................12  
pArts cHEcklist ..........................................................................................12  
telephone JaCK requireMents .................................................................12  
instAllAtion ................................................................................................12  
iMportant installation Guidelines...........................................................13  
installinG the phone...............................................................................13  
data port...............................................................................................14  
progrAmmAblE functions............................................................................14  
Menu Mode............................................................................................15  
lanGuaGe............................................................................................15  
interCoM rinGer..................................................................................16  
line rinGer .........................................................................................17  
rinGer VoluMe ....................................................................................17  
rinGertYpe.........................................................................................18  
loCal area Code ................................................................................ 19  
reGional area Codes ..........................................................................20  
editinG the VoiCe Mail nuMBer ...........................................................20  
editinG the info serViCe nuMBer .........................................................21  
hold reMinder/rinGer ........................................................................22  
resettinG the handset and Base to the faCtorY default.....................23  
dereGistration....................................................................................24  
handset..............................................................................................24  
Base ...................................................................................................26  
handset reGistration .........................................................................27  
Adding HAndsEts And rE-instAlling tHE systEm ..........................................29  
addinG one new handset to the sYsteM ................................................29  
re-installinG the sYsteM ........................................................................29  
bAsic opErAtion ..........................................................................................29  
initialization and standBY Mode .............................................................29  
initialization Mode..............................................................................29  
Base displaY .......................................................................................30  
linKinG the handset to the Base .........................................................30  
MaKinG external Calls ..........................................................................30  
answerinG Calls ....................................................................................31  
CalltiMer...............................................................................................31  
VoluMe...................................................................................................31  
handset reCeiVer VoluMe ...................................................................31  
headset VoluMe..................................................................................32  
handset speaKerphone VoluMe ...........................................................32  
Base speaKerphone VoluMe.................................................................32  
speaKerphone operation .........................................................................32  
MaKinG Calls with the speaKerphone..................................................32  
answerinG Calls with the speaKerphone.............................................32  
headset..................................................................................................33  
redial.....................................................................................................33  
4
redial preView dialinG.......................................................................34  
hold.......................................................................................................34  
hold reMinder....................................................................................34  
hold reCall rinGer ............................................................................34  
interCoM.................................................................................................35  
MaKinG interCoM Calls.......................................................................35  
handset..............................................................................................35  
Base ...................................................................................................37  
answerinG interCoM Calls..................................................................37  
usinG interCoM with external Calls ..................................................38  
reCeiVinG an inCoMinGtelephone Call durinG an interCoM Call..........39  
transferrinG a Call ...............................................................................39  
transferrinG an outside CallthrouGh interCoM ................................40  
ConferenCe Calls ...................................................................................40  
ConferenCinG with an external Call and interCoM .............................40  
direCtorY MeMorY ..................................................................................41  
storinG naMes and nuMBers in MeMorY.............................................41  
reCordinG VoiCe announCeMent on the Base.......................................43  
editinG naMes and nuMBers froM MeMorY .........................................44  
reViewinG and deletinG naMes and nuMBers froM direCtorY..............45  
dialinG a nuMBer froM direCtorY .......................................................46  
dialinG after piCKinG up the line ........................................................47  
Chain dialinG froM direCtorY MeMorY................................................47  
cAll WAiting cAllEr id (cid) .....................................................................48  
Caller id (Cid) dataBase .......................................................................48  
Caller id displaY sCreen........................................................................49  
Caller id inforMation VoiCe announCeMent (for Caller id  
tYpe 1 onlY).......................................................................................49  
reViewinG Cid reCords...........................................................................49  
deletinG a Cid reCord ...........................................................................50  
deletinG all Cid reCords froM the  
Cid dataBase .....................................................................................51  
dialinG a Cid reCord.............................................................................51  
transferrinG a Cid reCordto direCtorY MeMorY..................................52  
cAll WAiting cAllEr id dEluxE ...................................................................54  
Caller idtYpe 2.5 funCtions..................................................................55  
BusY...................................................................................................55  
ConferenCe.........................................................................................56  
VoiCe Mail .........................................................................................56  
please hold........................................................................................57  
return the other Call ........................................................................57  
Build the ConferenCe Call..................................................................58  
drop the last Call.............................................................................58  
drop...................................................................................................58  
answer...............................................................................................59  
displAy mEssAgEs .......................................................................................60  
spEciAl fEAturEs .........................................................................................61  
CharGe/paGe indiCator ...........................................................................61  
in use/V-Mail indiCator ..........................................................................61  
MessaGe waitinG ....................................................................................61  
paGinG all handsets ..............................................................................61  
flash......................................................................................................62  
pause .....................................................................................................62  
MutinGYour ConVersation.....................................................................63  
out of ranGe warninG...........................................................................63  
5
BatterY low warninG.............................................................................63  
3-waY ConferenCe (flash 3-waY exit)..............................................63  
telephone CoMpanY serViCe Buttons ......................................................63  
VoiCe Mail Button..............................................................................63  
info Button........................................................................................64  
repeat dial Button.............................................................................64  
auto redial Button............................................................................64  
telephone CoMpanY serViCes liMitations .................................................65  
rEplAcing tHE bAttEry.................................................................................65  
BatterY safetY instruCtions...................................................................65  
troublEsHooting tips ..................................................................................66  
telephone solutions ..............................................................................66  
Caller id solutions ...............................................................................67  
BatterY solutions ..................................................................................67  
gEnErAl product cArE................................................................................67  
cAusEs of poor rEcEption...........................................................................68  
sErvicE .......................................................................................................68  
indEx ..........................................................................................................69  
limitEd WArrAnty........................................................................................72  
ꢁ
introduction  
gEtting to Know your multi-HAndsEt  
cordlEss systEm  
CAUTION: When using telephone equipment, there are basic  
safety instructions that should always be followed. Refer to the  
IMPORTANT SAFETY INSTRUCTIONS provided with this product  
and save them for future reference.  
Congratulations on purchasing this Multi-handsetTelephone System.This  
system operates in the 2.4 GHz frequencies and is unique to conventional  
cordless telephones. When the base is connected to electrical power and a  
telephone line, it can support up to four handsets, and you can place an extra  
handset in the same location anywhere where electrical power is available.  
The system provides one outside line and one intercom path. And, the base  
unit provides four voice channels for four handset users to perform intercom  
and outside calls at the same time.You can also easily use your multi-handset  
system to quickly access your telephone company’s convenient features with  
one touch of the direct access buttons on your handset.  
Features:  
•
•
•
•
•
•
•
•
•
2.4 GHz Digital Cordless Multi-HandsetTechnology  
Speakerphone on Base and Handset  
Handset to Handset and Handset to Base Intercom  
3-way Conference/CallTransfer  
Call Waiting and Caller ID Compatible  
Caller ID Voice Announcement on Base (User Recordable)  
Pre-Dialing (up to 30 digits)  
Most Frequently Used Names and Numbers Memory Dialing  
ENREV Battery ChargingTechnology, which optimizes battery charging and  
improves battery life  
•
•
Voice Message Waiting Indicator  
Telephone Company Direct Access Buttons  
This telephone has been designed to be simple to use, however, you can reach  
its full potential more quickly by taking a few minutes to read this instruction  
book.This telephone is a multifunction product for use with Call Waiting Caller  
ID services and special telephone company features available from your local  
telephone company.  
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Your CallWaiting Caller ID phone allows you to:  
•
•
•
•
•
•
View the name and telephone number of a caller (Call Waiting Caller ID).  
Identify callers before you answer the phone.  
View the time and date of each incoming call.  
Record up to 50 Caller ID messages sequentially.  
Know who called while you are on the line or when you were away.  
Screen unwanted calls, eliminate harassment from annoying calls, or to get  
prepared before answering a call.  
•
Caller ID Multi-function: Busy, Conference,To Voice Mail, Please Hold,  
Drop, Answer.  
Telephone company direct access buttons allow you to:  
•
•
•
•
Directly access your voice mail with one touch of the VOICE MAIL button.  
Directly access your info service with one touch of the INFO button.  
Repeatedly dial a busy number with one touch of the REPEAT DIAL button.  
Automatically and repeatedly redial a number with one touch of the AUTO  
REDIAL button.  
IMPORTANT: Because cordless phones operate on electricity, you  
should have at least one phone in your home that isn’t cordless, in case  
the power in your home goes out.  
IMPORTANT: In order to use all of the features of this telephone,  
you must subscribe to two separate services available from your local  
telephone company: the standard Name/ Number Caller ID Service to  
know who is calling when the phone rings and Call Waiting Caller ID  
Service to know who is calling while you are on the phone.  
INSTALLATION NOTE: Some cordless telephones operate at  
frequencies that may cause interference to nearby TVs, microwave  
ovens, and VCRs. To minimize or prevent such interference, the base  
of the cordless telephone should not be placed near or on top of a  
TV, microwave ovens, or VCR. If such interference continues, move  
the cordless telephone farther away from these appliances. Certain  
other communications devices may also use the 2.4 GHz frequency for  
communication, and, if not properly set, these devices may interfere  
with each other and/ or your new telephone. If you are concerned with  
interference, please refer to the owner’s manual for these devices on  
how to properly set channels to avoid interference. Typical devices that  
may use the 2.4 GHz frequency for communication include wireless  
audio/ video senders, wireless computer networks, multi-handset cordless  
telephone systems, and some long-range cordless telephone systems.  
ꢃ
HAndsEt lAyout  
VOICE MAIL/VISUAL RING  
indicator  
display  
VOICE MAIL button  
VOLUME  
buttons  
SPEAKERPHONE button  
REPEAT DIAL button  
REDIAL/FORMAT  
button  
INFO button  
TALK button  
AUTO REDIAL  
button  
VOICE  
MAIL  
REPEAT  
DIAL  
REDIAL/  
FORMAT  
AUTO  
REDIAL  
INFO  
PROGRAM/OK  
button  
OK  
PROGRAM  
TALK  
headset jack  
DIR  
CID  
UP/CID button  
DELETE button  
DELETE  
DEF  
1
4
7
3
6
ABC  
2
DOWN/  
DIRECTORY button  
GHI  
MNO  
JKL  
5
PQRS  
WXYZ  
PAUSE  
9
#
TUV  
8
INTERCOM/  
TRANSFER button  
*
OPER  
0
PAUSE button  
INT  
FLASH  
TRANSFER  
3WAY  
EXIT  
HOLD  
MUTE  
FLASH/ 3 WAY/  
EXIT button  
HOLD button  
MUTE button  
bAsE lAyout  
Back Side  
Call Waiting Type  
2.0 or 2.5 switch  
ꢄ
IN USE V-MAIL/visual  
ring indicator  
OK/PROGRAM button  
VOICE MAIL button  
CHARGE PAGE/  
registration mode  
indicator  
REPEAT DIAL button  
voice  
announcement  
ON/OFF indicator  
REDIAL/  
FORMAT button  
DOWN/  
DIRECTORY  
button  
UP/CID  
button  
voice  
announcement  
ON/OFF button  
INFO  
button  
AUTO  
REDIAL  
button  
VOICE MAIL  
REPEAT DIAL  
REDIAL  
IN USE  
V-MAIL  
INFO  
AUTO REDIAL  
CHARGE  
PAGE  
FORMAT  
OK  
VA  
ON/OFF  
VA  
RECORD  
PROGRAM  
DIR  
CID  
DELETE  
PAGE  
INTERCOM  
TRANSFER  
DEF  
1
4
7
3
ABC  
2
VOLUME  
HOLD  
MUTE  
GHI  
JKL  
5
MNO  
6
9
PQRS  
WXYZ  
TUV  
8
FLASH/  
3 WAY  
SPEAKER  
PAUSE  
#
OPER  
0
*
EXIT  
VOLUME  
button  
PAGE/INTERCOM/  
TRANSFER button  
voice  
announcement  
RECORD button  
SPEAKER indicator  
SPEAKER button  
PAUSE button  
DELETE button  
HOLD button  
MUTE button  
MUTE indicator  
FLASH/3 WAY/  
EXIT button  
10  
HAndsEt And bAsE buttons  
NUMBER/  
TOUCHTONE PAD Dials numbers and enters.  
TALK - handset  
SPEAKER - base  
FLASH  
Starts external calls, answers calls, and ends calls.  
Starts external calls, answers calls, and ends calls.  
Activates special phone company services such as call  
waiting.  
EXIT  
Exits programming, directory, or Caller ID mode.  
MUTE  
Turns the handset and base microphone off so that the  
party on the other end of the line cannot hear any  
conversation.  
REDIAL  
PAUSE  
Redials last number dialed.  
Inserts a time delay (pause) in the number dialing  
sequence.  
HOLD  
Places an outside call on hold.  
TRANSFER  
INTERCOM  
Transfers an active call to another handset.  
Makes an intercom call to another handset, or base, and  
picks up or disconnects an intercom call.  
PROGRAM  
OK  
Enters the programming mode.  
Confirms selection of a programmable item.  
Accesses the Directory.  
DIRECTORY  
CID  
Enters the Caller ID database.  
UP, DOWN  
Scrolls or moves cursor in display while in programming  
mode or reviewing Caller ID records or Directory.  
DELETE  
Deletes text or information.  
FORMAT  
Formats the call back number with or without area code  
or selects the phone book name/determines how number  
shows in display.  
ꢀWAY  
Activates conference with two external parties.  
tElEpHonE compAny buttons  
INFO  
Accesses your telephone company’s information services  
number.  
REPEAT DIAL  
VOICE MAIL  
AUTO REDIAL  
Repeatedly redials a busy number.  
Accesses your telephone company’s voice mail service.  
Automatically redials a number.  
11  
HAndsEt sidE buttons  
VOLUME  
level.  
Adjusts receiver, headset, and speakerphone volume  
SPEAKER  
Accesses handset speakerphone.  
bAsE buttons  
PAGE  
Triggers a page ringer on cordless handset; helps locate  
a misplaced handset.  
VA RECORD  
VA ON/OFF  
VOLUME  
Starts recording your Caller ID Voice Announcement.  
Turns on or off your Caller ID Voice Announcement.  
Adjusts Caller ID voice announcement and speakerphone  
volume level.  
pArts cHEcKlist  
Make sure your package includes the items shown here.  
V
OICE  
REPEA  
T
MAIL  
REDIAL/  
FORMA  
AUTO  
REDIAL  
DIAL  
T
VOICE MAIL  
INFO  
REPEAT  
DIAL  
REDIAL  
IN USE  
-MAIL  
V
INFO  
AUTO REDIAL  
CHARGE  
AGE  
FORMAT  
P
OK  
OK  
PROGRAM  
VA  
ON/OFF  
PROGRAM  
VA  
RECORD  
DIR  
CID  
TALK  
DIR  
CID  
DELETE  
DELETE  
PAGE  
INTERCOM  
TRANSFER  
DEF  
1
4
7
3
6
DEF  
ABC  
1
3
2
5
ABC  
2
VOLUME  
HOLD  
GHI  
MNO  
JKL  
GHI  
4
7
JKL  
5
8
0
MNO  
6
9
PQRS  
WXYZ  
MUTE  
9
#
TUV  
8
0
PQRS  
WXYZ  
TUV  
P
AUSE  
FLASH/  
SPEAKER  
3
WA  
Y
*
OPER  
INT  
FLASH  
PAUSE  
#
OPER  
*
EXIT  
TRANSFER  
3
W
A
Y
EXIT  
HOLD  
MUTE  
AC power  
supply  
Telephone  
line cord  
Handset  
battery  
Belt clip  
Handset  
Base  
Wall plate  
tElEpHonE JAcK rEquirEmEnts  
To use this phone, you need an RJ11C type modular  
telephone jack, which might look like the one pictured  
here, installed in your home. If you don’t have a  
modular jack, call your local phone company to find out  
how to get one installed.  
Modular  
telephone  
line jack  
NOTE: If you need an additional handset for this  
multi-handset system, you may purchase model H1115.  
instAllAtion  
•
•
Never install telephone wiring during a lightning storm.  
Never install telephone jacks in wet locations unless the jack is specifically  
designed for wet locations.  
•
Never touch non-insulated telephone wires or terminals, unless the  
telephone line has been disconnected at the network interface.  
•
•
Use caution when installing or modifying telephone lines.  
Temporarily disconnect any equipment connected to the phone such as  
faxes, other phones, or modems.  
12  
importAnt instAllAtion guidElinEs  
•
•
•
Install telephone near both a telephone (modular) jack and an electrical  
power outlet.  
Avoid sources of noise, such as a window by a busy street, and electrical  
noise, such motors, microwave ovens, and fluorescent lighting.  
Avoid heat sources, such as heating air ducts, heating appliances, radiators,  
and direct sunlight.  
•
•
•
Avoid areas of excessive moisture or extremely low temperature.  
Avoid dusty locations.  
Avoid other cordless telephones or personal computers.  
instAlling tHE pHonE  
1. Choose an area near an electrical outlet and a telephone wall jack (RJ11C),  
and place your cordless telephone on a level surface, such as a desk or  
tabletop.  
2. Plug the AC power supply into the electrical outlet and the DC connector into  
the jack marked POWER/9VDC on the back of the base.  
CAUTION: Use only the ATLINKS USA, Inc. power supply  
5-2572 that came with this unit. Using other power supplies may  
damage the unit.  
NOTE: Additional handsets include their own charging cradles.  
3. Install the handset battery.  
CAUTION: To reduce the risk of fire or personal injury, use only the  
battery, 5-2569, which is compatible with this unit.  
NOTE: You must connect the handset battery before use.  
•
•
Remove the battery cover located on the back of the handset by pressing on  
the indent and sliding downward.  
Plug the battery pack cord into the jack located inside the battery  
BATTERY  
BLACK WIRE  
PRESS DOWN  
FIRMLY  
RED WIRE  
compartment, then place the battery pack inside the battery compartment.  
NOTE: It is important to maintain the polarity (black and red wires) to  
the jack inside the compartment as shown in the illustration.  
•
Slide the battery compartment cover back into place.  
4. Place the handset in the charge cradle.The charge/page indicator turns on to  
indicate the battery is charging.  
5. Allow the handset to charge, for 6 hours prior to first use. If you don’t  
properly charge the handset, battery performance is compromised.  
1ꢀ  
6. After the handset is properly charged, connect the telephone line cord by  
plugging one end of the line into the jack on the back of the base markedTEL  
LINE and the other end into a telephone wall jack.  
7. Attach the belt clip. Align the tabs on the inside edges of the belt clip with the  
slots on each side of the handset and snap the belt clip into place.  
NOTE: Only the base needs a phone line connection. Extra cordless  
handsets with charge cradles can be installed anywhere electrical power  
is available.  
dAtA port  
This phone is equipped with a data port jack labeled DATA on the back of the  
base unit for you to connect an auxiliary phone device, such as a fax machine,  
computer modem, or answering system.  
progrAmmAblE functions  
There are several different menus available on the handset and base, which are  
programmable through the display box: LANGUAGE, INTERCOM RING, LINE  
RING, RING VOLUME, RINGTYPE, AREA CODE, VOICE MAIL, INFO SERVICE,  
HOLD REMINDER, RESET, DE-REGISTER, and REGISTRATION.  
The table below shows the programmable items.  
Programmable Items Choices (factory default settings marked with *)  
LANGUAGE  
ENGLISH*/FRENCH/SPANISH  
ON*/OFF  
INTERCOM RING  
LINE RING  
ON*/OFF  
RINGER VOLUME  
RINGERTYPE  
AREA CODE  
HIGH/MIDDLE*/LOW  
1*/2/3/4  
LOCAL CODE  
REGIONAL CODES (1-6)  
:EMPTY* (3 Digits)  
:EMPTY* (3 Digits each)  
VOICE MAIL  
EMPTY*  
411*  
INFO SERVICE  
14  
HOLD REMINDER  
RESET  
OFF/15/30*/45/60 (seconds)  
YES ?/NO?  
DE-REGISTER  
Base: HANDSET #1, 2, 3, 4, ALL  
Handset:YES ?/NO?  
REGISTRATION  
YES ?/NO?  
mEnu modE  
Use the Menu Mode to customize your multi-handset system to meet your  
needs.You must be in the Menu Mode to program your multi-handset system.  
NOTE: The settings for the base and handset are identical, except for  
RESET and REGISTRATION.  
Make sure your phone is OFF (not inTALK mode).  
1. Press the PROGRAM/OK button to enter the menu mode.  
2. Use the 5or 6button on the handset to scroll to the menu item you want to  
program.  
NOTE: When you first enter the menu mode, the arrow in the display  
points to LANGUAGE. Use the 5button to move forward and the 6  
button to move backward. For example, if you press the 5button, the  
arrow in the display moves to REGISTRATION. If you press the 6button,  
the arrow in the display points to INTERCOM RING.  
3. Press the PROGRAM/OK button to confirm and save your selection, or press  
the 5or 6button to select other programmable items.  
NOTE: You may press the FLASH/ 3 WAY/ EXIT button to immediately  
exit the menu mode, or if you don’t press a button within 30 seconds the  
system automatically exits the menu mode.  
lAnguAgE  
This setting, allows you to display messages or instructions in English, French,  
or Spanish. English is the default setting.  
1. Make sure your phone is OFF (not inTALK mode).  
2. Press the PROGRAM/OK button to enter the menu mode.The display shows:  
15  
3. Press the PROGRAM/OK button to select the desired language setting.The  
display shows:  
4. Press 5or 6button to change the language selection.  
5. Press the PROGRAM/OK button to confirm and save your selection.The  
display shows:  
NOTE: The unit generates a confirmation beep when the setting is OK.  
After three seconds, the display returns to the main menu to program the  
other items.The display shows:  
intErcom ringEr  
1. Make sure your phone is OFF (not inTALK mode).  
2. Press the PROGRAM/OK button to enter the menu mode.  
3. Press the 5or 6button until the arrow in the display points to INTERCOM  
RING. Press the PROGRAM/OK button to go to INTERCOM RING setting.The  
default setting is ON.  
4. Press the 5or 6button to change the setting.  
1ꢁ  
5. Press the PROGRAM/OK button to confirm and save your selection.The  
display shows:  
NOTE: Press the FLASH/ 3 WAY/ EXIT button to keep the previous  
setting and return to the main menu. If you don’t press a button within  
30 seconds, the system automatically exits the menu mode.  
linE ringEr  
1. Make sure your phone is OFF (not inTALK mode).  
2. Press the PROGRAM/OK button to enter the menu mode.  
3. Press the 5or 6button until the arrow in the display points to  
LINE RING.  
4. Press the PROGRAM/OK button to go to LINE RING. The default setting is  
ON.  
5. Press the 5or 6button to change the setting.  
6. Press the PROGRAM/OK button to confirm and save your selection.The  
display shows:  
NOTE: Press the FLASH/ 3 WAY/ EXIT button to keep the previous  
setting and return to the main menu. If you don’t press a button within  
30 seconds, the system automatically exits the menu.  
ringEr volumE  
1. You can program the desired ringer volume.  
2. Make sure your phone is OFF (not inTALK mode).  
3. Press the PROGRAM/OK button to enter the menu mode.  
4. Press the 5or 6button until the arrow in the display points to RING  
VOLUME.  
5. Press the PROGRAM/OK button to go to RING VOLUME.The default setting is  
MIDDLE.  
1ꢂ  
6. Press the 5or 6button to scroll to your selection.The choices are: high,  
middle, and low.  
NOTE: The handset or base generates a ring when you make your  
selection.  
7. Press the PROGRAM/OK button to confirm and save your selection.The  
display shows:  
NOTE: Press the FLASH/ 3 WAY/ EXIT button to keep the previous  
setting and return to the main menu. If you don’t press a button within  
30 seconds, the system automatically exits the menu mode.  
ringEr typE  
1. Make sure your phone is OFF (not inTALK mode).  
2. Press the PROGRAM/OK button to enter the menu mode.  
3. Press the 5or 6button until the arrow in the display points to RINGTYPE.  
4. Press the PROGRAM/OK button to go to RINGTYPE.The default setting is 1.  
5. Press the 5or 6button to select 1, 2, 3 or 4.  
NOTE: The handset or base generates the ring type you select.  
6. Press the PROGRAM/OK button to confirm and save your selection.The  
display shows:  
1ꢃ  
NOTE: Press the FLASH/ 3 WAY/ EXIT button to keep the previous  
setting and return to the main menu. If you don’t press a button within  
30 seconds, the system automatically exits the menu mode.  
locAl ArEA codE  
The telephone uses the programmed area codes to determine the number  
format to display when a valid Caller ID signal is received. If you enter your  
local 3-digit area code, Caller ID messages received from your local area will be  
displayed as a seven digit number. Entering your local area code will also help  
you immediately know if the call is local or long distance when viewing the  
CID records in the display. Call records received from outside of your local area  
code appear as full ten-digit numbers.  
You may set one 3-digit local area code. Do not use the * or # characters. Each  
code must only be three digits long. If you enter more or less than three digits,  
you will hear a warning beep.  
1. Make sure your phone is OFF (not inTALK mode).  
2. Press the PROGRAM/OK button to enter the menu mode.  
3. Press the 5or 6button until the arrow in the display points to  
AREA CODE.  
4. Press the PROGRAM/OK button to enter the AREA CODE menu.  
The display shows:  
5. Press the PROG/OK button to go to LOCAL CODE.The default is EMPTY.  
6. Enter your three-digit area code. For example, if you live in Los Angeles, you  
should enter:  
1ꢄ  
7. Press the PROGRAM/OK button to confirm and save your selection.The  
display shows:  
rEgionAl ArEA codEs  
You may set up to six 3-digit regional area codes. Each code must only be three  
digits long. Do not use the * or # characters. If you enter more or less than three  
digits, you will hear a warning beep.  
1. Make sure your phone is OFF (not inTALK mode).  
2. Press the PROGRAM/OK button to enter the menu mode.  
3. Press the 5or 6button until the arrow in the display points to AREA CODE.  
Press the PROGRAM/OK button to enter the AREA CODE menu.  
4. Press the 5or 6button until the arrow in the display points to REGIONAL  
CODE 1.  
5. Press the PROGRAM/OK button to go to REGIONAL CODE 1.The default  
setting is EMPTY.  
6. Enter your first 3-digit regional area code.  
7. Press PROGRAM/OK button to confirm and save your selection.  
8. Repeat steps 4 to 7 for REGIONAL CODE 2 to 6.  
NOTE: To delete a previously entered Local Area or Regional Code press  
the DELETE button.  
Editing tHE voicE mAil numbEr  
1. Make sure your phone is OFF (not inTALK mode).  
2. Press the PROGRAM/OK button to enter the menu mode.  
3. Press the 5or 6button until the arrow in the display points to VOICE MAIL.  
4. Press the PROGRAM/OK button to go to VOICE MAIL number editing.The  
default setting is EMPTY.  
5. Use the touch tone pad on the handset to enter the voice mail number (up to  
20 digits, for example, 3155551324).  
NOTE: If you enter over 14 digits, the display shows the last 14 digits. If  
you try to enter more than 20 digits, you will hear a warning beep.  
20  
NOTE: If you program your voice mail access password into the voice  
mail number string, you may use the #/ PAUSE button to insert a delay  
prior to voice mail password entry by pressing the #/ PAUSE button twice.  
A pause displays as “ P.” You may add more than one pause if a longer  
delay is needed in the dialing sequence.  
6. Press the PROGRAM/OK button to confirm and save your selection.The  
display shows:  
NOTE: Each handset may have a different voice mail number.  
To delete a voice mail number, press the DELETE button twice.The  
display shows:  
FIRST DISPLAY SCREEN  
SECOND DISPLAY SCREEN  
Editing tHE info sErvicE numbEr  
1. Make sure your phone is OFF (not inTALK mode).  
2. Press the PROGRAM/OK button to enter the menu mode.  
3. Press the 5or 6button until the arrow in the display points to  
INFO SERVICE.  
4. Press the PROGRAM/OK button to go to INFO SERVICE code editing.The  
default setting is 411.  
21  
5. Enter your info service code (up to 11 digits, for example, 3155551324).  
NOTE: If you enter more than 11 digits, you will hear a warning beep.  
6. Press the PROGRAM/OK button to confirm and save your selection.The  
display shows:  
NOTE: Each handset may have a different info service number.  
To delete the info service number, press the DELETE button twice.The  
display shows:  
FIRST DISPLAY SCREEN  
SECOND DISPLAY SCREEN  
NOTE: When your info service code is deleted, the system automatically  
returns to the default setting of 411.  
NOTE: If you do not want to delete the info service number, press the  
EXIT button to return to INFO SERVICE edit mode.  
Hold rEmindEr/ringEr  
When an outside line is on hold, Hold Reminder makes the system wait for  
a predetermined period of time before it generates a triple-beep reminder.  
Choices for length of wait time are: Off/15/30/45/60 Seconds.The default setting  
is 30 seconds.  
1. Make sure your phone is OFF (not inTALK mode).  
2. Press the PROGRAM/OK button to enter the menu mode.  
3. Press the 5or 6button until the arrow in the display points to the HOLD  
REMINDER.  
22  
4. Press the PROGRAM/OK button to go to HOLD REMINDER.The default  
setting is 30 seconds.  
5. Press the 5or 6button to select 15, 30, 45, 60 seconds or OFF. For example,  
to select 45 seconds move the arrow to 45.The display shows:  
6. Press the PROGRAM/OK button to confirm and save your selection.The  
display shows:  
NOTE: If you choose OFF, you will turn off the reminder beeps.  
NOTE: Press the 3 WAY/ EXIT button to keep the previous setting and  
return to the main menu screen.  
NOTE: If you don’t press a button within 30 seconds, the system  
automatically exits the menu mode.  
rEsEtting tHE HAndsEt And bAsE to tHE  
fActory dEfAult  
Once you become familiar with your multi-handset system, you may prefer to  
use the original settings. Resetting to the factory default sets all information  
on the unit back to the factory default, except the Caller ID database, directory,  
handset ID, and registration information.  
1. Make sure your phone is OFF (not inTALK mode).  
2. Press the PROGRAM/OK button to enter the menu mode.  
3. Press the 5or 6button until the arrow in the display points to RESET BASE  
or RESET HANDSET.  
2ꢀ  
4. Press PROGRAM/OK button to go to RESET BASE or RESET HANDSET.The  
display shows:  
BASE  
HANDSET  
5. Press the 5or 6button to select YES?.  
BASE  
HANDSET  
NOTE: Select YES to reset to the factory default settings, or select NO to  
exit.  
6. Press the PROGRAM/OK to confirm and save your selection.The  
display shows:  
NOTE: After three seconds, the handset or base returns to the default  
settings. The display shows the following message for 5 – 10 seconds:  
dErEgistrAtion  
HAndsEt  
If you are not going to use the handset or you want to register it to another  
base, you must cancel the original registration.  
1. Make sure the phone is OFF (not inTALK mode).  
2. Press the PROGRAM/OK button to enter the menu mode.  
24  
3. Press the 5or 6button until the arrow in the display points to the DE-  
REGISTER.  
4. Press the PROGRAM/OK button to go to DE-REGISTER.The display shows:  
5. Press the 5or 6button to move the arrow in the display to YES?  
NOTE: Select YES to de-register, or NO to exit.  
6. Press the PROGRAM/OK button to confirm your selection.The display shows:  
7. Place the handset on the base cradle.  
If de-registration is successful, the display shows:  
If the de-registration fails, after 15 seconds, the handset shows:  
25  
NOTE: The base doesn’t need to be in DE-REGISTER mode while the  
handset is de-registered.  
NOTE: You must place the handset on the base cradle during  
de-registration.  
NOTE: A handset may register to another base without de-registering via  
the original base. But the original base, however, will keep the handset’s  
registration information.  
bAsE  
To de-register all handsets or remove one handset, use the base.The handset  
must be kept near the base during the de-registration process. After de-  
registration, handsets will no longer link to the base any more.  
1. Make sure the phone is OFF (Not inTALK mode).  
2. Press the PROGRAM/OK button to enter the menu mode.  
3. Press the 5or 6button until the arrow in the display points to  
DE-REGISTER.  
4. Press the PROGRAM/OK button to go to DE-REGISTER.The display  
will show:  
5. Press the 5or 6button to select an individual handset or all handsets. For  
example, if you select ALL HANDSETS, the display shows:  
6. Press the PROGRAM/OK button to confirm your selection.The  
display shows:  
2ꢁ  
After de-registration, the display shows:  
NOTE: It takes a few seconds for each handset to deregister  
(approximately 3 to 10 seconds). The more handsets you want to  
deregister at one time, the longer the deregistration process takes.  
NOTE: Occasionally, the de-registration process finishes very quickly and  
the message DE-REGISTER PLEASE WAIT! may not appear.  
HAndsEt rEgistrAtion  
Registration links the base to a cordless handset. Once a handset is registered it  
can use the base’s phone connection. A cordless handset will not operate until it  
is registered to the base.  
On the base unit:  
1. Make sure your phone is OFF (not inTALK mode).  
2. Press the PROGRAM/OK button to enter the menu mode.  
3. Press the 5or 6button until the arrow in the display points to  
REGISTRATION.  
4. Press PROGRAM/OK button and the display shows:  
5. Press the 5or 6button to select YES?  
NOTE: Select YES to register the handset, or NO to exit.  
6. Press the PROGRAM/OK button to confirm.The base display shows:  
2ꢂ  
NOTE: REGISTRATION MODE shows in the display for 30 seconds, and  
the CHARGE/ PAGE indicator flashes slowly.  
TIP: If the handset display shows PLEASE REGISTER! or TO REGISTER  
PUT HANDSET IN BASE, handset is ready for registration. You may skip  
steps 7 through 10 for the handset.  
On the handset:  
7. Press the PROGRAM/OK button to enter the menu mode.  
8. Press the 5or 6button until the arrow in the display points to  
REGISTRATION.  
9. Press PROGRAM/OK button and press 5or 6button to select YES?  
10.Press the PROGRAM/OK button to confirm.The handset display shows:  
11. Place the handset in the base cradle to complete the registration. When  
registration is complete the display shows:  
If the handset fails to register after 35 seconds, the display shows:  
IMPORTANT: To successfully complete the registration, the base must be  
in REGISTRATION mode before the handset (ready for registration) is  
placed in the base cradle.  
NOTE:  
•
The base remains in registration mode for 30 seconds. After  
the first handset is registered, you may continue registering  
additional handsets.  
•
A maximum of four handsets can be registered to the base.  
2ꢃ  
Adding HAndsEts And rE-instAlling tHE  
systEm  
If you buy additional handsets to expand this system, you must register each  
new handset to the base. A maximum of four handsets can be registered to the  
base.  
Adding onE nEw HAndsEt to tHE systEm  
Once your new handset is initialized, the display shows:  
Follow instructions in the Handset Registration section to register your  
new handset.  
IMPORTANT: Your new cordless handset will not operate until it is  
registered to the base.  
rE-instAlling tHE systEm  
If you are not satisfied with the system, re-install it to improve performance.  
1. De-register handset (refer to De-registration for instructions).  
2. Follow instructions in the Handset Registration section to register  
the handset.  
3. Repeat steps 1 and 2 for each handset.  
bAsic opErAtion  
initiAlizAtion And stAndby modE  
initiAlizAtion modE  
When the power is connected to the handset and base, the unit initializes all the  
hardware components, and the handset tries to synchronize with the base.  
The display shows the following message for 5 to 10 seconds:  
2ꢄ  
bAsE displAy  
When the phone is OFF, the base display shows the CurrentTime on the upper  
row of the screen, and Line Status/Prompt Message/Number of new CID or total  
Caller ID records received on the next line. It is not necessary for you to set up  
the clock time.The clock time is automatically updated when the unit receives  
Caller ID information. For example; when there are 12 new Caller ID in the  
database, the display shows:  
OR  
When there are 36 Caller ID records in the Caller ID database, and no new  
records have been received in the database, the display shows:  
NOTE: The handset uses the same display format for the Caller ID  
information.  
linKing tHE HAndsEt to tHE bAsE  
When the handset is OFF (not inTALK mode), it automatically changes to the  
battery saver mode. If the handset receives new information from the base, the  
handset display is updated.  
If the handset and base are out of range, or the base power is turned OFF, the  
handset cannot link to the base. If you try to use the system resource, you will  
hear a warning beep, and the display shows:  
mAKing ExtErnAl cAlls  
Manual Dialing:  
1. Pick up the handset and press theTALK button on the handset. Wait for the  
dial tone.  
2. Dial the number you want to call.  
3. When finished, press theTALK button again to hang up.The call duration  
shows on the display.  
ꢀ0  
NOTE: If you dial more than 14 digits, the display only shows the last 14  
digits.  
Follow the procedure above to make external calls with the base unit’s  
speakerphone by pressing the SPEAKER button located on the base. When  
finished, press the SPEAKER button on the base to hang up.  
Pre-dialing:  
1. Make sure the phone is OFF (not inTALK mode).  
2. Dial the number you want to call.The telephone number shows in  
the display.  
NOTE: If you make a mistake with the pre-dial number, you may use  
the 5or 6buttons to move the cursor forward or backward in  
the display, use the DELETE button to remove the wrong digit, and enter  
the correct digit.  
3. Press theTALK button on the handset.The number automatically dials.  
4. When finished, press theTALK button again, to hang up.The call duration  
shows in the display.  
NOTE: You may enter up to 30 pre-dial digits but only the last 14 digits  
show in the display.  
Follow the procedure above to make external calls with the base unit’s  
speakerphone by pressing the SPEAKER button located on the base. When  
finished, press the SPEAKER button on the base to hang up.  
AnswEring cAlls  
1. When the phone rings pick up the handset, and press theTALK button.  
2. When finished, press theTALK button again to hang up.  
NOTE: When any handset is using the line, LINE IN USE shows in the  
display of all registered handsets.  
You may also answer calls with the base by pressing the SPEAKER button on  
the base.  
cAll timEr  
After you press theTALK button to make or answer a call, the built-in call timer  
shows on the display and counts the duration of the call in minutes  
and seconds.  
volumE  
The handset, headset and speakerphone loudness can be adjusted independent  
of each other.  
HAndsEt rEcEivEr volumE  
When in handset mode, adjust the cordless handset receiver volume by  
pressing Volume 5/6keys on the handset.There are five volume levels.You  
will hear a warning tone when the volume reaches the maximum or minimum  
level.  
NOTE: If you do not press the volume 5or 6button within 5 seconds,  
the display returns to the previous menu.  
ꢀ1  
HEAdsEt volumE  
When in headset mode, adjust the headset volume with the 5/6 buttons on  
the handset.There are five volume levels.You will hear a warning tone when  
the volume reaches the maximum or minimum level.  
HAndsEt spEAKErpHonE volumE  
In handset speakerphone mode, you may also adjust the handset speakerphone  
volume with the 5/6keys.There are eight volume levels for the speakerphone.  
bAsE spEAKErpHonE volumE  
When using the base speakerphone, you may also adjust the base  
speakerphone volume with the VOLUME 5/6keys.There are eight volume  
levels for the speakerphone.  
spEAKErpHonE opErAtion  
The handset and base are equipped with speakerphone. When using the  
handset speakerphone you may switch to normal handset mode by pressing  
theTALK button.You may switch from handset mode to speakerphone mode  
with a press of the SPEAKER button.Toggling between speakerphone and  
normal operation does not disconnect the call.  
mAKing cAlls witH tHE spEAKErpHonE  
1. Press and release the SPEAKER button on the side of the handset and wait  
for a dial tone, or press and release the SPEAKER button on the base.  
2. Dial the number (using a memory dial number, if desired) you want to call.  
The number shows on the display.  
3. When the party answers, adjust speakerphone volume by pressing the  
volume 5or 6buttons on the opposite side of the handset. Or press the  
VOLUME button on the base.  
4. When finished, press the SPEAKER button on the handset again or the  
SPEAKER button on the base.  
NOTE: You may also pre-dial a number or use a memory dial number, or  
review CID records you want to call, then press the SPEAKER button on  
the handset. Or press the SPEAKER button on the base.  
AnswEring cAlls witH tHE spEAKErpHonE  
1. When the phone rings, press and release the SPEAKER button on the side of  
the handset or press and release the SPEAKER button on the base.  
2. Adjust speakerphone volume by pressing the volume up or down arrow  
buttons on the opposite side of the handset. Or press the VOLUME button on  
the base.  
3. When finished, press the SPEAKER button on the handset again or SPEAKER  
button on the base.  
ꢀ2  
HEAdsEt  
1. Plug the headset into the headset jack on the handset. When you are using  
the headset inTALK mode, the display shows:  
OR  
2. Unplug the headset when you want to use the handset or speakerphone.  
NOTE: The speakerphone and speakerphone button is disabled when  
the headset is plugged in. If the headset is unplugged, the system  
returns to normal operation in handset speakerphone mode. The base  
speakerphone operates normally when the headset is plugged into the  
handset.  
rEdiAl  
1. Make sure the phone is OFF (not inTALK mode).  
2. Press theTALK or SPEAKER button.The display shows:  
3. Press the REDIAL button to redial the last number you dialed.The  
display shows:  
ꢀꢀ  
rEdiAl prEviEw diAling  
1. Make sure the phone is OFF (not inTALK mode).  
2. Press the REDIAL button.The display shows:  
3. Press theTALK or SPEAKER button to pick up the line and automatically dial  
the number:  
OR  
Hold  
Press the HOLD button to place the call on hold and LINE ON HOLD shows  
in the display.The call remains on hold until you press theTALK or SPEAKER  
button if in speakerphone mode or the HOLD button on any registered handset.  
While you are on the line, if you press the INT (intercom) button, the call is  
automatically placed on hold so you can use the intercom.  
If a call is on hold for more than five minutes, the system automatically  
disconnects the call.  
Hold rEmindEr  
When an outside line is on hold, Hold Reminder makes the system wait for a  
predetermined period of time before it generates a triple-beep reminder.The  
display shows LINE ON HOLD to remind you that a call is holding.  
Hold rEcAll ringEr  
If the outside call is on hold for more than three minutes, all cordless handsets  
ring to remind you a call is still on hold.The display shows:  
ꢀ4  
intErcom  
A 2-way call (intercom) is possible between two cordless handsets or between  
a registered handset and the base. And since the telephone line is not used, you  
may still receive incoming calls.  
mAKing intErcom cAlls  
HAndsEt  
1. Press the INT/TRANSFER button on the handset when the phone is OFF (not  
inTALK mode).The display shows:  
2. Enter the handset number you want to call. For example, if your handset  
is #1 and you want to make an intercom call to Handset #2, enter a 2 at the  
prompt in the display. Or, if you want to make a call to the base, enter 0 at  
the prompt.  
OR  
Handset  
#1 display shows:  
OR  
Handset  
#2’s display shows:  
NOTE: If an intercom call is not answered within 60 seconds, the  
intercom call is automatically cancelled.  
ꢀ5  
If the system is busy (the intercom path is in use by another intercom caller or  
the Caller ID Database is busy), you will hear a warning tone when you press  
the INT button.The display shows:  
OR  
If Handset #2 is busy, Handset #1’s display shows the following (Handset #2 will  
not hear an intercom tone):  
NOTE: The called party remains undisturbed, and will not hear a call  
waiting triple beep for intercom call.  
If Handset #2’s ringer is turned off, your display shows:  
Handset #2’s display shows:  
NOTE: The called party can pick up the intercom call, even when the  
ringer is off.  
If you hear a warning tone and your display shows:  
ꢀꢁ  
It means the handset you are calling either does not exist, is out of the range of  
the system, or is out of battery power.  
NOTE: To terminate the intercom call, the intercom caller may press the  
INT or EXIT button during intercom ringing.  
NOTE: If the intercom is not answered within 60 seconds, the call is  
automatically cancelled.  
bAsE  
1. When the phone is OFF (not inTALK mode), press the INTERCOM/PAGE/  
TRANSFER button on the base unit.The display shows:  
2. Using 5or 6button to select INTERCOM mode.  
3. Press the OK button to confirm.The display shows:  
NOTE: If you initiate an intercom call intercom and don’t input a  
number (0-4), the intercom call is automatically cancelled after 10  
seconds.  
AnswEring intErcom cAlls  
When you receive an intercom call, your handset or base rings and the display  
shows:  
OR  
ꢀꢂ  
1. Press the INT/TRANSFER orTALK button to answer the intercom call.Your  
display shows:  
OR  
Or, press the SPEAKER button to answer the call in speakerphone mode.Your  
display shows:  
2. Either party may press the INT/TRANSFER or EXIT button orTALK or  
SPEAKER button if in speakerphone mode to end the intercom call.  
using intErcom witH ExtErnAl cAlls  
You may also make an intercom call when you are on the line with an external  
call.  
1. If you press the INT/TRANSFER button when you’re on the line, or when a  
call is on hold, your display shows:  
2. With the arrow in the display pointing to INTERCOM, press the PROGRAM/  
OK button to choose intercom.The line is placed on hold.  
3. Enter the handset number you want to call.The handset you are calling rings.  
4. To end the intercom call, either party may press the INT/TRANSFER, EXIT,  
TALK or SPEAKER button if in speakerphone mode.The call on the line  
remains on hold until you release it.  
ꢀꢃ  
rEcEiving An incoming tElEpHonE cAll during An  
intErcom cAll  
If you receive a telephone call during an intercom call, both users are alerted  
with a ringing tone. Before you answer the telephone call, press the INT/  
TRANSFER, EXIT, TALK or SPEAKER button if in speakerphone mode to end  
the intercom call.Then press theTALK or SPEAKER button to take the telephone  
call.  
trAnsfErring A cAll  
You may transfer an external telephone call between two cordless handsets or  
between a registered handset and the base.  
1. During a call, press the INT/TRANSFER button.The external call is put on  
hold, and the display shows:  
2. Press the 5or 6button to move the arrow in the display toTRANSFER, and  
then press the PROGRAM/OK button.  
3. To page another cordless handset, or to transfer a call to the base enter the  
handset number or #0 for the base. For example, to transfer a call to Handset  
#2, press the 2 button and the display shows:  
OR  
To answer a transferred call with the cordless handset, press theTALK or  
SPEAKER button when the handset rings.  
NOTE:  
1. If the line has already been transferred, it cannot be transferred again  
until the transferred call is answered first.  
2. If you don’t press the number for the unit you want to transfer the call  
to within 10 seconds, transfer mode is automatically cancelled.  
ꢀꢄ  
trAnsfErring An outsidE cAll tHrougH intErcom  
1. If you want to make intercom call while talking on the line, press the  
INT/TRANSFER button.The line is put on hold automatically, and your display  
shows:  
2. Press the PROGRAM/OK button, followed by the number of the handset you  
want to intercom with. For example, if you want to intercom with handset #2,  
press the 2 button.  
When the called party answers the intercom call, your display shows:  
3. To complete the transfer, press the PROGRAM/OK button when the arrow in  
the display points toTRANSFER.Your handset returns to the standby mode.  
confErEncE cAlls  
This feature allows you to join two other calls to make a conference call. When  
you’re on line, another handset user can join the call by pressingTALK or  
SPEAKER directly to make a conference.  
confErEncing witH An ExtErnAl cAll And intErcom  
You can also make a conference call through an intercom call.  
1. During an external call, press the INT/TRANSFER button to make an intercom  
call.The external call is automatically placed on hold.The display shows:  
40  
2. Press the PROGRAM/OK button to confirm the intercom followed by the  
handset number you want to intercom with. For example, if you want to  
intercom with Handset #2, press the 2 button.  
When the called party answers the intercom call, your display shows:  
3. Use the 5or 6button move the arrow in the display to CONFERENCE?  
4. Press the PROGRAM/OK button to set up the conference call.Your  
display shows:  
NOTE: Only the user who initiates the intercom may make a conference  
call.  
NOTE: When a line is on hold but the call is not transferred, any handset  
may initiate the intercom call to participate in a conference call.  
dirEctory mEmory  
You can store up to 10 names and numbers in your handset and 20 names and  
numbers in your base unit (15-character names and 24-digit telephone numbers  
may be stored in memory).The first record is stored as #01 and the last record  
in handset is #10 and #20 in the base.  
storing nAmEs And numbErs in mEmory  
1. Make sure the phone is OFF (not inTALK mode).  
2. Press the DIRECTORY button.The display shows:  
MEMO# 01  
3. Press the 5or 6button to select a different index or press the index number  
(01, 02.....10) directly to access the record.  
41  
4. Press the PROGRAM/OK button.The display shows:  
MEMO# 01  
5. Use the touch tone pad on your handset or base to enter a name (up to  
15 characters). More than one letter is stored in each of the number keys.  
For example, to enter BILL SMITH, press the 2 number key twice to enter  
the letter B. Press the 4 number key 3 times to enter the letter I. Press the 5  
number key 3 times to enter the letter L. Wait for a second for the cursor to  
move to the next location on the display, press the 5 number key 3 times to  
enter the letter L, and press the 1 number key twice to insert a space between  
the first and last name. Press the 7 number key 4 times to enter the letter S;  
press the 6 number key once to enter the letter M; press the 4 number key 3  
times to enter the letter I; press the 8 number key once to enter the letterT;  
press the 4 number key twice to enter the letter H.  
NOTE: Use the 5or 6button to move the cursor around in the display.  
If you want to delete an incorrect character, press the DELETE button for  
each incorrect character.  
6. Press the PROGRAM/OK button to save.The display shows:  
MEMO# 01  
7. Enter the number, and the display shows:  
MEMO# 01  
NOTE: Use the # PAUSE button to insert a delay in the dialing sequence  
of a stored telephone number when a pause is needed (for example,  
when you must dial a 9 to get an outside line or when you must enter  
codes to access your bank’s information line). Press #PAUSE button twice  
to insert a pause. Pause is displayed as “P.”  
NOTE: If a telephone number is more than 15 characters longs, press the  
FORMAT button to view the remaining numbers.  
42  
8. Press the OK button to store the name and number in memory.You will hear  
a confirmation tone, and the display shows:  
MEMO# 01  
NOTE: If you press the OK button on the base, you will not hear a  
confirmation tone, but RECORD NAME ANNOUNCEMENT? shows in the  
display. If you do not want to record the message on the base, press the  
OK button again to store the information.  
rEcording voicE AnnouncEmEnt on tHE bAsE  
For every number stored in the base directory, you may record a voice  
message (for example, a name) with it.This phone system checks the base  
directory database when it receives CID information. If the incoming CID  
number matches a number stored in the directory, the base announces  
the corresponding recorded voice message. If there is no match, the base  
announces the CID number information. If the telephone number is “Blocked”  
or a “Private number,” it announces “Block Call.” If the telephone number is not  
provided with the CID information, the system announces, “Unknown Call.”  
1. To store or edit a number and name, refer to Storing Names And Numbers  
Memory or Editing Names And Numbers From Memory section. After the  
final step, when you press the OK button on the base, the display shows the  
following message (for 30 seconds).  
2. If you want to record the message, press VA RECORD on the base and  
wait for the beep tone.The display will show the following message for 2  
seconds.  
3. After hearing the beep tone, you can begin recording the message. Each  
record has 2-second message only.The display will show as follows and start  
to count the timer from 00 to 02.  
4ꢀ  
4. When time is up (Time: 02), it will automatically stop recording.The  
display shows:  
5. Then, it will play the voice message automatically for your reference.The  
display will show the following message.  
If you want to record it again, press the VA RECORD button to repeat steps 3 - 5.  
6. If you are satisfied with the voice message, press OK button to store the  
name, number and the voice message.Then, it will generate a confirmation  
tone and show the following message for 3 seconds.  
MEMO# 01  
Editing nAmEs And numbErs from mEmory  
1. Make sure the phone is OFF (not inTALK mode).  
2. Press the DIRECTORY button into the directory mode.  
3. Press 5or 6button or enter the index number to select the index:  
MEMO# 01  
4. Press PROGRAM/OK button to enter the editing mode.The display shows:  
MEMO# 01  
NOTE: Press the 5or 6button to move the cursor.  
44  
5. Change the name (for example: John Smith).  
MEMO# 01  
6. Press PROGRAM/OK button to store the name.The display shows:  
MEMO# 01  
7. Change the number (for example: 3171234567). After editing the number, the  
LCD display:  
8. Press OK to store the name and number into the memory. It will generate a  
confirmation tone and show the following message for 3 seconds.  
MEMO# 01  
NOTE: If you press the OK button on the base, you will not hear a  
confirmation tone, but RECORD NAME ANNOUNCEMENT? shows in the  
display. If you do not want to record the message on the base, press the  
OK button again to store information.  
NOTE: If you edit the record with the base and don’t re-record the voice  
announcement, the system retains the original voice message.  
rEviEwing And dElEting nAmEs And numbErs from  
dirEctory  
1. Make sure the phone is OFF (not inTALK mode).  
45  
2. Press the DIRECTORY button into the directory mode.The display shows the  
memory #01.  
MEMO# 01  
3. Press 5or 6button or enter the index number to select the  
directory index:  
MEMO# 03  
4. Press DELETE button to delete the record.The display shows:  
5. Press DELETE button again to confirm.You will hear a confirmation tone and  
the display shows:  
MEMO# 03  
diAling A numbEr from dirEctory  
1. Make sure the phone is OFF (not inTALK mode).  
2. Press the DIRECTORY button into the directory mode.  
3. Press 5or 6 button or enter the index number to select the index:  
MEMO# 01  
4ꢁ  
4. PressTALK or SPEAKER button to take the line and dial out the number.The  
display shows:  
NOTE: If the content is “EMPTY,” and you press the TALK or SPEAKER  
button, the phone takes the line but will not dial a number.  
diAling AftEr picKing up tHE linE  
1. Make sure the phone is ON by pressingTALK button.The display shows:  
2. Press the DIRECTORY button, the display shows:  
#
MEMO  
3. Enter the index number (for example: “01”).The phone will dial out the #01  
record number automatically.  
MEMO# 01  
cHAin diAling from dirEctory mEmory  
Use this feature to make calls that require a sequence of numbers, such as a  
calling card number used for a frequently called long distance number.The  
following example shows how you can store each part of the long dialing  
sequence and use chain dialing to make a call through a long distance service.  
4ꢂ  
The Number For  
Memory Location  
Long Distance Access Number  
Authorization Code  
07  
08  
09  
Frequently called long distance number  
1. Make sure the phone is ON (inTALK mode) by pressing theTALK or SPEAKER  
button.  
2. Press the DIR button, and then press 07.  
3. When you hear the access tone, press the DIR button, and then press 08.  
4. At the next access tone, press the DIR button and then 09.  
NOTE:  
1.) Chain-Dialing combinations may include:  
Manual Dialing + Directory  
Directory + Manual Dialing  
Directory + Directory  
2.) If you use Caller ID with Chain-Dialing, you must dial the Caller ID  
number first. Otherwise, it will not work.  
Caller ID Number + Manual Dialing  
Caller ID Number + Directory  
cAll wAiting cAllEr id (cid)  
Caller ID (CID) is a call identification service available from your local telephone  
company.To receive CID information on this system, you must subscribe to CID  
service through your local telephone company.  
When your telephone rings, and you are subscribed to Caller ID service, your  
cordless telephone receives CID information (if available) transmitted from your  
local telephone company  
Call Waiting Caller ID service lets you see who is calling while you are on the  
phone. When you are on the phone and you receive a Call Waiting Caller ID  
call, you hear a tone in the receiver signifying there is a call waiting on the line,  
and CID information shows in the display. If desired, you may press the FLASH  
button to put the first call on hold and answer the call waiting call.  
cAllEr id (cid) dAtAbAsE  
If you are not at home or cannot answer a call, your multi-handset system  
stores CID up to 50 (each CID record includes the first 15 characters for a name  
and the last 15 digits for a number). records in the CID database on the base.  
When the 51st call is received, the oldest CID record (1st call) is automatically  
deleted.  
Any cordless handset on the system may access the CID database, but only one  
cordless handset at a time may retrieve and view CID memory.You may review  
the stored information for the most recent 50 at any time. Calls received since  
your last review show as # in the display  
NOTE: The system uses the intercom radio path to access and retrieve  
information from the CID database. When the CID database is in use, the  
intercom cannot be used. Conversely, when the intercom is in use, CID  
memory cannot be accessed.  
4ꢃ  
cAllEr id displAy scrEEn  
You will see this display screen when you receive a new call.  
AM  
NEW  
11:55  
Caller ID phone number  
Caller ID name  
cAllEr id informAtion voicE AnnouncEmEnt  
(for cAllEr id typE 1 only)  
Press the VA ON/OFF button to turn on the feature.The VA ON/OFF indicator  
turns on. This phone system checks the base directory database when it  
receives CID information. If the incoming CID number matches a number  
stored in the directory, the base announces the corresponding recorded voice  
message. If there is no match, the base announces the CID number information.  
If the telephone number is “Blocked” or a “Private number,” it announces  
“Block Call.” If the telephone number is not provided with the CID information,  
the system announces, “Unknown Call.”To record a voice message, refer to the  
Directory Memory - Recording Voice Announcement on the Base section.  
NOTE: The VA function must be turned on. When it’s ON, the VA  
ON/ OFF indicator turns on.  
rEviEwing cid rEcords  
As calls are received and stored, you may access the CID Database to review  
the records.  
1. Make sure your phone is OFF (not inTALK mode).  
2. Press the CID button to enter Caller ID retrieve mode.The display shows  
the number of new CID records and the total number of CID records. For  
example, the database may have 12 new caller ID records and 36 total caller  
ID records.  
If the database is empty, the display shows:  
3. Press the 5or 6button to scroll through the CID database.The display  
shows new and repeated call information and the index number.  
4ꢄ  
NOTE: A call may be new and repeated if two calls from the same caller  
are received on the same date.  
For example, the display shows:  
AM  
NEW  
11:552/01 CALL# 36  
REPT  
NOTE: If you try to access the CID database while another user is  
accessing the CID Database, the display shows SYSTEM BUSY.  
NOTE: If the link between the handset and the base is interrupted while  
you access the CID Database, the display shows NO LINK TO BASE TRY  
AGAIN! You should press the CID or 5or 6button to access the CID  
Database again.  
dElEting A cid rEcord  
You may delete a CID record from the caller database when the CID record  
shows in the display.  
AM  
NEW  
9:54 1/21 CALL# 03  
REPT  
1. Press the DELETE button.The display shows:  
AM  
NEW  
9:54 1/21 CALL# 03  
REPT  
2. Press the DELETE button again to confirm.You will hear a confirmation beep.  
DELETED shows in the display, and the next CID record appears.  
50  
dElEting All cid rEcords from tHE  
cid dAtAbAsE  
You may delete all CID records from the Caller ID database after you return the  
call or you have reviewed the caller list.  
1. Make sure the phone is OFF (not inTALK mode).  
2. Press the CID button to enter the CID retrieve mode.The display shows:  
3. Press the DELETE button to delete all Caller ID records.The display shows:  
4. Press the DELETE button again to confirm.The display shows:  
diAling A cid rEcord  
While reviewing the Caller ID records, you may dial the phone number showing  
in the display. For example:The display shows the caller information, and you  
want to return the call.  
AM  
NEW  
9:54 1/21 CALL# 03  
REPT  
There are three ways to dial a Caller ID record. Always press the FORMAT  
button to select the method in which you want to dial the number.The format  
changes in sequence with 7-8-10-11 formatting.  
51  
1. Add the leading digit (1).The display shows:  
AM  
NEW  
9:54 1/21 CALL# 03  
REPT  
2. Add the original area code.The display shows:  
AM  
NEW  
9:54 1/21 CALL# 03  
REPT  
3. Add the leading digit (1) and original area code:  
AM  
NEW  
9:54 1/21 CALL# 03  
REPT  
After you select the dialing format, press theTALK or SPEAKER button the  
number is dialed automatically.  
NOTE: If you do not press the FORMAT button, the system checks all  
local area and all regional area codes. If the caller’s area code is the same  
as your local area code, it automatically dials the original 7 digits. If the  
area code is not matched, the system automatically adds the leading (1).  
trAnsfErring A cid rEcord to  
dirEctory mEmory  
You may store CID records in Directory. While reviewing CID records:  
AM  
NEW  
9:54 1/21 CALL# 03  
REPT  
1. Press the FORMAT button.The display shows:  
52  
2. After you select the dialing format, press and hold the DIRECTORY button to  
enter the directory.The display shows:  
#
MEMO 01  
3. Press the 5or 6button to select the memory location (Memo #).  
MEM#O 03  
4. Press the OK button to confirm the selection.The display shows:  
5. Press the 5or 6to select YES.  
6. For handsets, press the OK button to confirm.You will hear a confirmation  
tone and the display returns to the Caller ID retrieve mode.  
AM  
NEW  
9:54 1/21 CALL# 03  
REPT  
For the base, press the OK button.You will not hear a confirmation tone.The  
display shows:  
5ꢀ  
If you don’t want to record the voice message on the base, press the OK button  
again to store the record in the directory instead.You will hear a confirmation  
tone and automatically return to the Caller ID retrieve mode.  
AM  
NEW  
9:54 1/21 CALL# 03  
REPT  
NOTE: If you don’t press the OK button, record is not stored in  
the directory.  
To record the voice message, refer to “Recording Voice Announcement On the  
Base.”  
NOTE:  
1. If you press the DIRECTORY button for less than one second, you will  
scroll the directory contents.  
2. If you don’t press the FORMAT button to store the record, the system  
checks all regional area codes. If the caller’s area code is NOT the  
same as one of the six regional area codes, the system adds the leading  
(1) when you press the DIRECTORY button.  
cAll wAiting cAllEr id dEluxE  
This phone system is Call Waiting Caller ID Deluxe compatible so you may  
receive Call Waiting Caller ID information from your local telephone company’s  
central office.There is a Call WaitingType (2.0/2.5) selection switch on the  
back of the unit. When the telephone company provides Call WaitingType 2.5  
service (not available in all areas), you may set the switch toType 2.5 position to  
activate the 2.5 function buttons.  
1. When you are on the line, the display shows:  
2. After you hear a short alert signal, the display automatically shows the  
incoming Caller ID information.  
AM  
NEW  
9:54  
54  
3. If the Caller IDType 2.5 functions are turned on, the display shows:  
AM  
NEW  
9:54  
BUSY CONF TOVM PLS HLD DROP  
NOTE:  
1. If you don’t press any buttons for 15 seconds, the icons on the bottom  
row of the display show for 15 seconds. When icons disappear, the  
functions are disabled.  
2. When the Type 2.5 function is ON, only TALK, FLASH, and the  
corresponding button are functional. The other buttons are disabled  
and will generate a warning beep if you press them.  
3. Caller ID Type 2.5 works on both handsets and the base unit.  
cAllEr id typE 2.5 functions  
busy  
1. Make sure Caller IDType 2.5 is ON.  
If you receive CID information while you are on the line, the display shows:  
AM  
NEW  
9:54  
BUSY CONF TOVM PLS HLD DROP  
2. Press the INFO/BUSY button to send a busy signal to the central office.The  
display shows the following messages for 3 seconds.  
The unit does not display any dial out information. Instead, it shows:  
55  
confErEncE  
1. Make sure Caller IDType 2.5 is ON.  
If you receive CID information while you are on the line, the display shows:  
AM  
NEW  
9:54  
BUSY CONF TOVM PLS HLD DROP  
2. Press the CONF/REPEAT DIAL button to send the conference signal to the  
central office.The display shows:  
3. Press theTALK or SPEAKER button if in speakerphone mode to release the  
conference call, press 4 to drop the last call, or press 5 to drop the first call.  
NOTE: If you press 4 to drop the last call, the central office drops the last  
call and keeps the first call. If you press 5 to drop the first call, the central  
office drops the first call and keeps the last call. In both cases, the display  
shows:  
voicE mAil  
1. Make sure Caller IDType 2.5 is ON.  
AM  
NEW  
9:54  
BUSY CONF TOVM PLS HLD DROP  
If you receive CID information while you are on the line, the display shows:  
2. Press the VOICE MAIL/TO VM button to send the “Switch to Voice Mail”  
command to the central office.The central office automatically switches the  
caller to voice mail.The display shows:  
5ꢁ  
The unit does not display any dial out information. Instead, it shows:  
plEAsE Hold  
1. Make sure Caller IDType 2.5 is ON.  
If you receive CID information while you are on the line, the display shows:  
AM  
NEW  
9:54  
BUSY CONF TOVM PLS HLD DROP  
2. Press the REDIAL/PLS HOLD button to send the “Hold the First Call and  
Connect the Last Call” command to the central office.The central office  
automatically holds the first call and connects the last call.The display  
shows:  
AM  
NEW  
9:54  
3. Press theTALK or SPEAKER button if in speakerphone mode to release the  
call, press 1 to pick up the original call, press 3 to build the conference call, or  
press 7 to drop the last call.  
rEturn tHE otHEr cAll  
•
When you press 1 to pick up the first call, the central office automatically  
holds the last call and picks up the first call.The unit still displays:  
AM  
NEW  
9:54  
5ꢂ  
•
If you press 1 again, the central office automatically holds the current line  
and picks up the line on hold.  
build tHE confErEncE cAll  
•
When you press 3 to build the conference call, the central office  
automatically builds the conference call.The display shows:  
•
•
You may press theTALK or SPEAKER button if in speakerphone mode to  
release the conference call, press 4 to drop the last call, or press 5 to drop  
the first call.  
If you press 4 to drop the last call, the central office automatically drops  
the last call and keeps the first call. If you press 5 to drop the first call, the  
automatically drops the first call and keeps the last call.  
In both cases, the display shows:  
drop tHE lAst cAll  
•
When you press 7, the central office automatically drops the last call and  
picks up the first call.The unit still displays:  
drop  
1. Make sure Caller IDType 2.5 is ON.  
When you receive CID information while you are on the line, the display shows:  
AM  
NEW  
9:54  
BUSY CONF TOVM PLS HLD DROP  
5ꢃ  
2. Press the AUTO REDIAL/DROP button.The display shows:  
And then the display shows:  
AnswEr  
1. Make sure Caller IDType 2.5 is ON.  
When you receive CID information while you are on the line, the display shows:  
AM  
NEW  
9:54  
BUSY CONF TOVM PLS HLD DROP  
2. Press the FLASH button.The display shows:  
And then the display shows:  
5ꢄ  
displAy mEssAgEs  
When the system is in standby mode, the following messages may show in the  
display according to the handset and line status:  
XX NEW CALLS  
XX represents the number of new Caller ID records  
not reviewed.  
XX CID RECORDS  
Caller ID memory received XX number of caller ID  
records.  
LINE IN USE  
The telephone line is in use.  
LINE ON HOLD  
LOW BATTERY  
MESSAGEWAITING  
NO LINKTO BASE  
The telephone line is holding.  
Battery power is low and needs to be charged.  
A message is waiting.  
The handset cannot be linked with the base.  
When you receive a new phone call, the following messages may show in the  
display according to the status:  
NO NAME:  
The caller’s name is not transmitted.  
NO NUMBER:  
The caller’s telephone number is not  
transmitted.  
UNKNOWN NAME:  
The caller’s name is unknown or out of area.  
UNKNOWN NUMBER: The caller’s number is unknown or out of area.  
BLOCKED NAME:  
BLOCKED NUMBER:  
UNKNOWN CALL:  
BLOCKED CALL:  
The caller’s name is private and is blocked from  
transmission.  
The caller’s number is private and is blocked from  
transmission.  
Both the caller’s name and number is unknown or out  
of area.  
Both the caller’s name and number is private and is  
blocked from transmission.  
LONG DISTANCE:  
The number is a long Distance number.  
The Caller ID information is incomplete.  
INCOMPLETE DATA:  
NOTE: The INCOMPLETE DATA messages are not stored in the database.  
NOTE:  
1. CALL# 05 icon – This means the call data is stored in index #05 in the  
Caller ID database.  
2. REPT icon – This means the call is received at least twice on the same  
date. If the Caller ID record is not a new record, the REPT icon  
doesn’t appear, but if the same user calls again on the same date, the  
REPT icon shows in the display.  
3. Month/ Date icon - Month range is 1-12 and the date range is 01-31.  
If the month/ date data is out of range, the display is blank for the  
month/ date. If the date range is 01-09, the leading zero is displayed.  
4. Time icon: The display show the hour and minute a call is received  
Hour : Minute AM/ PM.  
5. If the system receives the long distance information for a caller, LONG  
DISTANCE does not show in the display.  
6. REPT and CALL # counter icons won’t display when you receive Caller  
ID type 1 and type 2 data. The icons show in the Caller ID database  
retrieving mode only.  
ꢁ0  
7. When CID number has between 5 and 11 digits, the number format is  
displayed as x-xxx-xxx-xxxx. If the CID number has less than 5-digits  
or more than 11-digits, the display does not show hyphens between the  
digits.  
8. If a Caller ID number is more than 15 digits, the display only shows the  
last 15 digits.  
spEciAl fEAturEs  
cHArgE/pAgE indicAtor  
The CHARGE/PAGE indicator is ON when the handset is placed on the cradle  
and indicates the handset is charging. If you page the cordless handsets, the  
indicator flashes.  
in usE/v-mAil indicAtor  
When the telephone line is in use, the in use/V-Mail indicator turns ON. When  
the telephone line is on hold or a voice mail message is waiting, the indicator  
flashes.  
mEssAgE wAiting  
Your telephone company may send you a “Message Waiting” signal when  
you receive voice mail messages.You may retrieve the messages from your  
telephone company with an access code. MESSAGE WAITING shows in the  
display, and the IN USE/V-MAIL indicator on the base and Voice Mail indicator  
on the handset flashes to let you know a message is waiting.To retrieve  
messages, refer to instructions in VOICE MAIL BUTTON section.  
pAging All HAndsEts  
The page feature helps you locate a misplaced handset.To send and receive  
pages, all cordless handsets must be registered. If a handset is not registered,  
refer to the Handset Registration of this manual for instructions.  
1. Make sure the phone is OFF (not inTALK mode).  
2. Press the INTERCOM/PAGE/TRANSFER button on the base.The display  
shows:  
ꢁ1  
3. Press the OK button to confirm. All handsets generate the paging tone for 60  
seconds and display the following message:  
If the phone is in use and you press the INTERCOM button on the base unit, the  
display shows:  
NOTE:  
1. The paging tone volume level is fixed to “High”. You may press  
the EXIT button or any digit on the handset’s touch-tone pad to  
immediately stop the paging tone.  
2. Paging tone still sounds even if the Ringer is set to OFF on Handsets.  
4. Press the INTERCOM/PAGE/TRANSFER button on the base again to  
stop paging.  
flAsH  
Use the FLASH button to activate custom calling services such as call waiting  
or call forwarding, which are available through your local phone company. If  
you subscribe to the combined Call Waiting Caller ID service from your local  
telephone company, you will receive Caller ID information (if available) on Call  
Waiting calls. During a phone call, you will hear a beep to indicate another call  
is waiting on the line and Caller ID information for the waiting call shows on the  
handset display.To connect to the waiting call.  
1. Press the FLASH button when you hear the call-waiting tone.The first call is  
automatically placed on hold so you can answer the second call.  
2. To return to the first caller, press the FLASH button again.You may switch  
back and forth between the two calls by pressing the flash button.  
NOTE: If this function does not operate properly, contact your local  
telephone company.  
TIP: Don’t press the TALK button on the cordless handset to activate a  
custom calling service, such as call waiting, or you’ll hang up the phone.  
pAusE  
Use the #PAUSE button to insert a delay in the dialing sequence of a stored  
telephone number when a pause is needed (for example, when you must dial  
a 9 to get an outside line or when you must enter codes to access your bank’s  
information line).You may insert a PAUSE when in the directory mode, pre-  
dialing mode or Voice Mail and Info Service number memory. Press #PAUSE  
button twice to insert a pause. Pause is displayed as “ P.”  
ꢁ2  
NOTE: You may add more than one pause if a longer delay is needed in  
the dialing sequence.  
muting your convErsAtion  
Use mute to turn off the handset microphone so you can have a private, off-line  
conversation.The party on the other end of the line cannot hear you, but you  
can still hear them.  
1. Press the MUTE button while talking. MUTE shows in the display.  
2. Press the MUTE button again to resume your phone conversation.  
NOTE: If you hang up the handset or press the FLASH button, MUTE is  
automatically cancelled.  
out of rAngE wArning  
While using your cordless handset, if you move too far away from the base,  
you will hear a five-second double warning tone and the display shows OUT  
OF RANGE. Move closer to the base and the warning tone stops. If you do not  
move back within range of the base within 30 seconds, the handset looses its  
link with the base and the base automatically puts your call on hold.  
bAttEry low wArning  
When the battery voltage level is low, a warning message appears and you  
will hear a warning beep. If you are on the line, you will hear the warning beep  
every 15 seconds. Finish your call as soon as possible, or after approximately  
5 minutes your call is put on hold automatically.You will need to use another  
handset to retrieve the call within five minutes or the call is disconnected.  
3-wAy confErEncE (flAsH 3-wAy Exit)  
1. Call the first party to setup the call.  
2. Press FLASH/3 WAY/EXIT button to put the first party on hold.  
3. Call the second party.  
4. Press FLASH/3 WAY/EXIT button and 3-way conference is established.  
tElEpHonE compAny sErvicE buttons  
Your handset has four dedicated buttons for use with special telephone  
company services.They are:  
voicE mAil button  
This button stores your voice mail access number (up to 20 digits).The factory  
default is EMPTY.  
ꢁꢀ  
1. When the phone is on the line, press the VOICE MAIL button and the unit  
automatically dials your pre-programmed voice mail number.  
OR  
2. When the phone is idle, press the VOICE MAIL button and the system  
automatically takes the line and dials your pre-programmed voice mail  
number.  
info button  
This button stores the telephone company’s Information Services number (up  
to 11 digits).The factory default is 411. When the phone is active, press the INFO  
button and the system dials the pre-programmed Information Services number.  
OR  
When the phone is idle, press the INFO button, and the system automatically  
takes the line and dials your pre-programmed Information Services number.  
rEpEAt diAl button  
This button allows you to continuously redial the last number you dialed.Your  
local telephone company sets the default, and you may not change it.  
1. If the number you dial is busy, press the REPEAT DIAL button and the system  
automatically sends the command to your local telephone company where  
the number is repeatedly dialed on your behalf.  
OR  
2. When the system is idle, press the REPEAT DIAL button and the system  
automatically takes the line and sends your command to your local  
telephone company where the number is repeatedly dialed by the telephone  
company on your behalf.  
3. If the number is busy and you don’t want to stay on the line, press theTALK  
button to hang up the phone.Your local telephone company continues to  
redial the number for a specified amount of time. A special ringer tone is  
generated when the call connects. Pick up the handset and wait for the party  
to answer.  
NOTE: To cancel the repeat dial command, dial *86.  
Auto rEdiAl button  
This button lets you to perform auto redial through your local telephone  
company.Your local telephone company sets the default, and you may not  
change it.  
1. With the phone on line, press the AUTO REDIAL button.The system send  
your request to your local telephone company where the last call you  
received is automatically redialed on your behalf.  
OR  
2. When the system is idle, press the AUTO REDIAL button and the system  
automatically takes the line and sends your request to your local telephone  
company where the last call you received is automatically redialed on your  
behalf.  
3. If the number is busy and you don’t want to stay on the line, press theTALK  
button to hang up the phone.Your local telephone company continues to  
redial the number for a specified amount of time. A special ringer tone is  
generated when the call connects. Pick up the handset and wait for the party  
to answer.  
NOTE: To cancel the command, dial *89.  
ꢁ4  
tElEpHonE compAny sErvicEs limitAtions  
The four telephone company buttons have the following limitations:  
•
•
•
If the line is in use by an extension telephone or other device, such as a  
computer modem or facsimile machine, you will not be able to use the line.  
If the content of a specific feature button is empty, your cordless phone  
cannot perform that function.  
If the line is in use by another handset, the system sends a FLASH signal  
to your local telephone company, then sends the digits to your telephone  
company to access your telephone company features.  
•
The telephone numbers you use with the telephone company features are  
not stored in the redial memory.  
rEplAcing tHE bAttEry  
CAUTION: To reduce the risk of fire or personal  
injury, use only the battery, part number 5-2569,  
which is compatible with this unit.  
1. Remove the battery compartment cover located on the back  
of the handset.  
2. Disconnect the battery pack cord from the jack inside the  
battery compartment and remove the old battery.  
3. Connect the new battery pack and place it in the  
compartment.  
4. Put the battery compartment cover back on.  
5. Place the handset in the charge cradle, and allow it to charge  
for 6 hours. If you don’t properly charge the handset, battery  
performance is compromised.  
BATTERY  
BLACK WIRE  
PRESS DOWN  
FIRMLY  
RED WIRE  
bAttEry sAfEty instructions  
•
Do not burn, disassemble, mutilate, or puncture. Like other batteries of this  
type, toxic materials could be released which can cause injury.  
•
•
Keep batteries out of the reach of children.  
Remove batteries if storing over 30 days.  
ꢁ5  
troublEsHooting tips  
tElEpHonE solutions  
No dial tone:  
•
Check or repeat installation steps:  
Ensure the base power supply cord is connected to a working electrical  
outlet.  
Ensure the telephone line cord is connected to the base and the modular  
telephone line jack.  
•
Connect another phone to the same jack. If it doesn’t work, the problem  
might be your wiring or local service.  
•
•
•
•
The handset may be out of range of the base. Move closer to the base.  
Ensure the battery is properly charged (for 6 hours).  
Ensure the battery pack (in the handset) is properly installed.  
Does the handset beep when you press theTALK button? Does the IN USE/  
V-MAIL indicator on the base turn on?The battery may need to be charged.  
•
Place handset in charge cradle for at least 20 seconds to reset the unit.  
Handset does not ring:  
•
•
•
Make sure the handset ringer soft switch is set to on.  
The handset may be out of range of the base. Move closer to the base.  
You may have too many extension phones on your line.Try unplugging  
some extension phones.  
•
Check for a dial tone.  
You experience static, noise, or fading in and out:  
•
•
The handset may be out of range of the base. Move closer to the base  
Make sure base is not plugged into an electrical outlet with another  
household appliance. If necessary, relocate the base.  
•
Charge the battery (for 6 hours).  
Unit beeps:  
•
Clean the charging contacts on the cordless handset and charge cradle with  
a soft cloth or an eraser.  
See solutions for “No dial tone.”  
Replace the battery.  
•
•
Memory Dialing doesn’t work:  
•
•
Ensure the memory location keys are programmed correctly.  
Ensure proper dialing sequence is followed.  
Unit locks up and no communication between the base and cordless handset:  
•
Unplug the AC power supply from the electrical outlet and the back of the  
base. Remove the handset battery. Wait for 30 seconds and plug the power  
supply back into the base and electrical outlet. Reconnect the battery and  
charge for 6 hours.  
ꢁꢁ  
IN USE/V-MAIL Indicator on the base flashes:  
•
Provided your phone company offers voice messaging service and you  
subscribe to it, the IN USE/V-MAIL indicator on the base flashes when the  
phone is not in use to indicate there is a message waiting. It stops flashing  
after the message is reviewed.  
cAllEr id solutions  
No display:  
•
•
Charge the battery (for 6 hours), or replace the battery.  
Make sure the unit is connected to a non-switched electrical outlet.  
Disconnect the AC power supply from the base and reconnect it.  
Caller ID error message:  
•
The unit displays this message if it detects anything other than valid Caller  
ID information during the silent period after the first ring.This message  
indicates the presence of noise on the line.  
No Caller ID:  
You must be subscribed to Caller ID service from your local telephone  
company to receive Caller ID information.  
•
bAttEry solutions  
If you experience any of the following problems, even after recharging the  
battery, you may need to replace the battery pack:  
•
•
•
•
Short talk time  
Poor sound quality  
Limited range  
Charge indicator fails to turn on  
gEnErAl product cArE  
To keep your unit working and looking good, follow these guidelines:  
•
•
•
Avoid dropping the handset, as well as other rough treatment to the phone.  
Clean the phone with a soft cloth.  
Never use strong cleaning agents, paint thinner, abrasive powder, alcohol, or  
other chemical products to clean the unit. Doing so will damage the finish.  
•
•
Retain the original packaging in case you need to ship the phone at a later  
date.  
Periodically clean the charge contacts on the handset and base with a clean  
soft cloth.  
ꢁꢂ  
cAusEs of poor rEcEption  
•
•
•
•
•
•
•
•
•
•
Aluminum siding.  
Foil backing on insulation.  
Heating ducts and other metal construction that can shield radio signals.  
You ’re too close to appliances such as microwaves, stoves, computers, etc.  
Atmospheric conditions, such as strong storms.  
Base is installed in the basement or lower floor of the house.  
Base is plugged into AC outlet with other electronic devices.  
Baby monitor is using the same frequency.  
Handset battery is low.  
You ’re out of range of the base.  
sErvicE  
FCC requires this product be serviced only by the manufacturer or its authorized  
service agents. In accordance with FCC requirements, changes or modifications  
not expressly approved by ATLINKS USA, Inc. could void the user’s authority to  
operate this product.  
Attach your sales receipt to the booklet for future reference or jot down the  
date this product was purchased or received as a gift.This information will be  
valuable if service should be required during the warranty period.  
Purchase date ___________________________________________________________  
Name of store ___________________________________________________________  
ꢁꢃ  
indEx  
Symbols  
3-Way Conference (FLASH 3-WAY EXIT) 63  
A
Adding Handsets and Re-Installing the System 29  
Adding One New Handset to the System 29  
Answer 59  
Answering Calls 31  
Answering Calls with the Speakerphone 32  
Answering Intercom Calls 37  
Auto Redial Button 64  
B
Base 26, 37  
Base Display 30  
Base Layout 9  
Base Speakerphone Volume 32  
Basic Operation 29  
Battery Low Warning 63  
Battery Safety Instructions 65  
Battery Solutions 67  
Build the Conference Call 58  
Busy 55  
C
CallTimer 31  
Call Waiting Caller ID (CID) 48  
Call Waiting Caller ID Deluxe 54  
Caller ID (CID) Database 48  
Caller ID Display Screen 49  
Caller ID Information Voice Announcement (For Caller IDType 1 Only 49  
Caller ID Solutions 67  
Caller IDType 2.5 Functions 55  
Causes of Poor Reception 68  
Chain Dialing from Directory Memory 47  
Charge/Page Indicator 62  
Conference 56  
Conference Calls 40  
Conferencing with an External Call and Intercom 40  
D
Data Port 14  
Deleting a CID Record 50  
Deleting All CID Records from the CID Database 51  
Deregistration 24  
Dialing A CID Record 51  
Dialing a Number from Directory 46  
Dialing after Picking Up the Line 47  
Directory Memory 41  
Display Messages 60  
Drop 58  
Drop the Last Call 58  
ꢁꢄ  
E
Editing Names and Numbers from Memory 44  
Editing the Info Service Number 21  
Editing the Voice Mail Number 20  
Equipment Approval Information 2  
F
FCC RF Radiation Exposure Statement 3  
Flash 62  
G
General Product Care 67  
Getting to KnowYour Multi-handset Cordless System 7  
H
Handset 24, 35  
Handset and Base Buttons 11  
Handset Layout 9  
Handset Receiver Volume 31  
Handset Registration 27  
Handset Speakerphone Volume 32  
Headset 33  
Headset Volume 32  
Hearing Aid Compatibility (HAC) 3  
Hold 34  
Hold Recall Ringer 34  
Hold Reminder 34  
Hold Reminder/Ringer 22  
I
Important Installation Guidelines 13  
In Use/V-Mail Indicator 61  
Info Button 64  
Initialization and Standby Mode 29  
Initialization Mode 29  
Installation 12  
Installing the Phone 13  
Intercom 35  
Intercom Ringer 16  
Interference Information 3  
Introduction 7  
L
Language 15  
Limited Warranty 72  
Line Ringer 17  
Linking the Handset to the Base 30  
Local Area Code 19  
M
Making Calls with the Speakerphone 32  
Making External Calls 30  
Making Intercom Calls 35  
Menu Mode 15  
Message Waiting 61  
MutingYour Conversation 63  
ꢂ0  
O
Out of Range Warning 63  
P
Paging All Handsets 61  
Parts Checklist 12  
Pause 62  
Please Hold 57  
Programmable Functions 14  
R
Re-Installing the System 29  
Receiving an IncomingTelephone Call During an Intercom Call 39  
Recording Voice Announcement on the Base 43  
Redial 33  
Redial Preview Dialing 34  
Regional Area Codes 20  
Repeat Dial Button 64  
Replacing the Battery 65  
Resetting the Handset and Base to the Factory Default 23  
Return the other Call 57  
Reviewing and Deleting Names and Numbers from Directory 45  
Reviewing CID Records 49  
RingerType 18  
Ringer Volume 17  
S
Service 68  
Speakerphone Operation 32  
Special Features 61  
Storing Names and Numbers in Memory 41  
T
Telephone Company Buttons 11  
Telephone Company Service Buttons 63  
Telephone Company Services Limitations 65  
Telephone Jack Requirements 12  
Telephone Solutions 66  
Transferring a Call 39  
Transferring A CID RecordTo Directory Memory 52  
Transferring an Outside CallThrough Intercom 40  
TroubleshootingTips 66  
U
Using Intercom with External Calls 38  
V
Voice Mail 56  
Voice Mail Button 63  
Volume 31  
ꢂ1  
limitEd wArrAnty  
What your warranty covers:  
•
Defects in materials or workmanship.  
For how long after your purchase:  
•
One year.  
(The warranty period for rental units begins with the first rental or 45 days from date of  
shipment to the rental firm, whichever comes first.)  
What we will do:  
•
•
Provide you with a new or, at our option, a refurbished unit.  
The exchange unit is under warranty for the remainder of the original product’s  
warranty period.  
How to make a warranty claim:  
•
For information regarding a warranty claim, call the toll free number located on the  
bottom of your unit.  
What your warranty does not cover:  
•
Customer instruction. (Your Owner’s Manual provides information regarding operating  
instructions and user controls. For additional information, ask your dealer.)  
•
•
•
•
•
•
Installation and setup service adjustments.  
Batteries.  
Damage from misuse or neglect.  
Products which have been modified or incorporated into other products.  
Products purchased or serviced outside the USA.  
Acts of nature, such as but not limited to lightning damage.  
Limitation ofWarranty:  
•
The warranty stated above is the only warranty applicable to this product. All other  
warranties, express or implied (including all implied warranties of merchantability or  
fitness for a particular purpose) are hereby disclaimed. No verbal or written information  
given by ATLINKS USA, Inc., its agents, or employees shall create a guaranty or in any  
way increase the scope of this warranty.  
•
Repair or replacement as provided under this warranty is the exclusive remedy of  
the consumer. ATLINKS USA, Inc. shall not be liable for incidental or consequential  
damages resulting from the use of this product or arising out of any breach of any  
express or implied warranty on this product.This disclaimer of warranties and limited  
warranty are governed by the laws of the state of Indiana. Except to the extent  
prohibited by applicable law, any implied warranty of merchantability or fitness for a  
particular purpose on this product is limited to the applicable warranty period set forth  
above.  
How state law relates to this warranty:  
•
This warranty gives you specific legal rights, and you may have other rights which vary  
from state to state.  
If you purchased your product outside the USA:  
This warranty does not apply. Contact your dealer for warranty information.  
•
Model 21115  
15951570 (Rev 1 E/S)  
03-48  
Printed in China  

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